Monarch 9402 Printer User Manual
Contents
1. Ribbon message appears Check to see if there is no ribbon or the printer is at the end of the ribbon In either case replace the ribbon The ribbon is jammed Check the ribbon path and reload the ribbon if necessary Out of Paper message appears No response from the computer keyboard Replace the supply roll if it is empty Make sure the supplies are loaded correctly Turn the printer Off Make sure the keyboard cable is firmly seated in the socket Turn the printer On 29 9401 9402 Equipment Manual 30 9 Specifications Printer Length Width Height Weight Shipping Weight Power Fuse Normal operation Display Printhead Printing method Ribbon type Temperature 16 5 inches 419 mm 10 5 inches 267 mm 9 inches 229 mm 15 5 Ibs 7 05 kg 22 Ibs 10 kg Domestic 115 VAC 80W 7A 60 Hz International 220 VAC 80W 35A 50 Hz 1 5 amp 250V slow blow 8 hrs per day not to exceed 40 hrs per 7 days Liquid crystal display with 2 lines 16 characters per line Thermal 2 inches wide 51 0 mm 384 dots 192 dots inch 7 5 dots mm Thermal transfer ribbon or Thermal direct Black Operating Thermal Transfer 40 F to 95 F 4 C to 35 C Thermal Direct 40 F to 110 F 4 C to 43 C Storage 15 F to 120 F 10 C to 49 C 31 9401 9402 Equipment Manual Relative humidity Ribbon widths Ribb2. 2 9401 9402 Equipment Manual 1 Introduction The 94016 5 key keypad and 94029 21 key keypad printers are available with a number of options formats 54 69 9402 only formats 70 85 9402 only memory card memory expansion board computer keyboard scanner battery pack ribbon take up reel ribbon delivery spool 9401 9402 Equipment Manual To install and use your printer read all the sections of the manual that apply If your printer does not have take up reels skip Continuous Printing aribbon delivery spool skip Loading the Ribbon Backing Paper Ribbon Take up Take up Reel Ribbon Delivery Reel You should also have these 9401 9402 manuals Operator s Handbook Explains how to enter data and print labels System Administrators Explains format design Guide communications data structures and how to send formats and batch data on line Messages Manual Lists off line and on line messages and what action you should take if any 2 Installing the Printer 1 Place the printer on a level surface Connector CAUTION The power switch must be Off while you connect any cables to the printer 2 If you are going to use the printer on line connect the RS 232 on line cable as shown 3 If you are going to use the optional Monarch computer keyboard remove the keyboard from its separate shipping carton Then remove the plastic cap from the end of the k
3. Marking Systems Monarch 9401 94029 Thermal Printers AN Equipment Manual TC9401EM Rev C 6 94 1989 1994 Monarch Marking Systems Inc All rights reserved Each product and program carries a respective written warranty the only warranty on which the customer can rely Monarch reserves the right to make changes in the product and the programs and their availability at any time and without notice Although Monarch has made every effort to provide complete and accurate information in this manual Monarch shall not be liable for any omissions or inaccuracies Any update will be incorporated in a later edition of this manual WARNING This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense CANADIAN D O C WARNING This digital apparatus does not exceed the Class A limits for radio noise emissions from digita
4. d lever as shown 20 Close the printer cover 17 9401 9402 Equipment Manual 18 5 Loading the Ribbon 1 Open the cover by lifting the handle and pulling it completely around the top of the printer 2 Move the printhead lever as shown to open the printhead Printhead Lever Handle 3 Rewind the supplies back onto the roll If backing paper is rewound on the take up reel tear it as described in Loading Supplies NOTE If you ve loaded a ribbon follow steps 4 5 and 6 If there is no ribbon skip to step 7 19 9401 9402 Equipment Manual 4 Remove the old ribbon by pulling the wire clips as shown Delivery Reel Se Clip Ribbon 5 Remove the ribbon cores from the wire clips and discard them 6 Place the wire clips back on the ribbon take up reel and delivery reel 7 Remove the new ribbon from the package 8 Place the full delivery core on the delivery reel as shown NOTE The delivery reel feeds the ribbon in a clockwise direction The ribbon take up reel winds the ribbon in a counterclockwise direction 20 5 Loading the Ribbon 9 Guide the ribbon down between the printhead and the front of the printer and around the rollers as shown Delivery Printhead Core Take up Sx SD E S y Ss ONS Si CO Ribbon Take up Reel 10 Place the take up core empty core on the ribbon take up reel 11 Gently slide the ribbon cor
5. es onto the reels while guiding the ribbon around the printhead 12 Press down firmly on the cores to ensure they are seated on the ribbon reel bases 21 9401 9402 Equipment Manual 13 Manually turn the ribbon take up reel as shown until the ribbon is tight Make sure the ribbon is not wrinkled or bunched Ribbon Take up 14 Slide the supply through the printhead and up to the feed mark as described in Loading Supplies 15 Close the printhead by turning the printhead lever as shown Printhead Lever 16 Close the printer cover 22 6 Cleaning the Printhead and Platen Roller WARNING Turn the power Off and unplug the cord before cleaning 1 Open the cover by lifting the handle and pulling it completely around the top of the printer 2 Move the printhead lever as shown to open the printhead Printhead Lever 3 Wind the supplies back onto the supply roll If backing paper is rewound on the backing paper take up reel tear it as described in Loading Supplies 4 Remove the ribbon if one is loaded See Loading the Ribbon in this manual 23 9401 9402 Equipment Manual 5 Lightly moisten a cotton swab with rubbing alcohol Printhead r7 Platen Roller 6 Rub the swab up and down the printhead as shown Clean the platen roller the same way 7 Re load the supply roll and ribbon if necessary 8 Close the printhead 9 Close the printe
6. eyboard cable and connect it to the keyboard connector on the printer 9401 9402 Equipment Manual NOTE The keyboard cable is marked with the word TOP to help you connect it to the printer 4 Connect the power cord to the socket as shown Plug the other end of the cord into a grounded 110VAC electrical outlet 3 Using the Keys Both printers have a display with two 16 character lines and five function keys The 9402 printer has 16 additional keys to allow off line data entry For information on printing data off line refer to the 9401 9402 Operator s Handbook Clear Bad JKL PQR BOO Function 6 STU vwx YZ Keys 1 2 3 9401 9402 3 n e Returns the display to the next higher menu when you press once Returns the display to the Main menu when you press and hold Interrupts printing Displays the next menu item Displays the previous menu item Selects the displayed menu item 9401 9402 Equipment Manual On the Computer Keyboard You can attach an optional computer keyboard to the 9401 or 9402 printers The computer keyboard looks something like this Some of the function keys on a computer keyboard correspond to the function keys on the printer keypad Function Printer Keypad Key Equivalent F1 F2 F5 Elle F6 F9 F10 gea 4 Loading Supplies The 9401 9402 printers print on Tags which can be fed out the exit chute in one strip see Continuo
7. g paper is rewound on the backing paper take up reel loosen the old supplies enough to tear the backing paper where shown then manually rewind and remove the supply roll Tear backing paper here Backing Paper Take up Reel 5 Pull the wire clip off the backing paper take up reel as shown below 6 Slide the backing paper off the wire clip 7 Replace the wire clip on the backing paper take up reel 14 4 Loading Supplies 8 Slide the supply guide to the top of the supply guide roller 12 13 Front of Supply Printer Guide Printhead Supply Sensor Guide Roller Remove the seal from the new supply roll 10 11 Remove the first label from the backing paper Place the supply roll on the supply platter Feed the supply through the supply sensor past the printhead and out the front of the printer Remove the labels from the first 10 inches 254 mm of backing paper 15 9401 9402 Equipment Manual 14 Loop the backing paper back through the platen unit as shown Platen Unit Backing Paper Take up Reel 16 Wrap the backing paper around the backing paper take up reel as shown 17 Slide the wire clip over the backing paper and backing paper take up reel 16 4 Loading Supplies 18 Slide the supply guide down the supply guide roller until it just touches the edge of the supply Printhead 19 Close the printhead by turning the printhea
8. l apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe A prescrites dans le R glement sur le brouillage radio lectrique dicte par le minist re des Communications du Canada WARNING The power cord is intended to serve as the disconnect device The Socket outlet shall be near the equipment and shall be easily accessible WARNUG Der Stromversorgungskabel dient als abschaltvorrichtung Die Steckdose soll in der Nahe der Einheit und liecht zunganglich liegen Trademarks Monarch 9401 and 9402 are registered trademarks of Monarch Marking Systems Inc Table of Contents As Introduction e eere me 1 2 Installing the Printer 0 0 0 0 eee eee eee eee 3 3 Using the Keys EE 5 On the Keypad rt dd e tete 5 On the Computer Keyboard eee ee eee eee 6 4 Loading Supplies 0 o eee eee teeter tee eeeetees 7 Supply Loading Diagram 8 Continuous Printing eese 9 On Demand Printing 0 0 0 0 eee ee eee eee eee tenets 13 5 Loading the Ribbon A 19 6 Cleaning the Printhead and Platen Roller 23 7 Replacing the Fuse eee eee eee eee eee rete 25 8 Troubleshooting sene 27 9 Specifications 31 Printer eese reae EDI 31 ele el 3
9. on length Ribbon storage Print speed Print image length width Supplies Supply types Width Length Supply thickness Roll diameter Operating 1096 to 8096 no condensation Storage 596 to 9096 1 26 inches 32 0 mm 1 57 inches 39 88 mm 2 10 inches 53 34 mm 308 4 feet 94 meters 41 F to 95 F 5 C to 35 C DO NOT leave ribbons in direct sunlight high temperatures or high humidity 2 inches 51 0 mm per second 9401 the first 6 inches of the tag 153 mm 9402 the first 4 inches of the tag 102 0 mm 2 inches Thermal transfer or thermal direct tags or labels Maximum 2 5 inches 63 5 mm Minimum 0 75 inches 19 05 mm Maximum 9 inches 228 6 mm Minimum 0 75 inches 19 05 mm Maximum 10 mil Minimum 6 mil Inside diameter 3 inches 76 2 mm Outside diameter 6 75 inches 171 45 mm 32 For supplies service or assistance call TOLL FREE 1 800 543 6650 In the U S A 1 800 263 4650 In Canada Published by Technical Communications Department Printed in the U S A
10. r cover 10 Turn the power On 11 If printing is not improved call Service toll free at the number on the back cover of this manual 24 7 Replacing the Fuse CAUTION As a safety measure be sure to turn the printer Off and unplug the power cord 1 Turn the printer Off and unplug the power cord Switch Facing the back of the printer press and turn the fuse cover as shown until it pops out 3 Pull the fuse out of the cover 4 Insert a 1 5 amp 250V slow blow fuse into the fuse cover and push until the fuse is fully seated 9401 9402 Equipment Manual 5 Line up the notches in the fuse cover with the slots in the receptacle and insert the fuse 6 Push the fuse cover and turn as shown until it locks in place 7 Plug in the power cord 26 8 Troubleshooting If you have a problem that isn t listed see the 9401 Messages Manual or call Monarch Service Problem Corrective Action The display is blank after Turn the printer Off and make sure you turn On the printer the power cord is properly plugged into the printer and a grounded 110VAC receptacle Check the fuse and replace it if necessary refer to Replacing the Fuse If the problem continues call Service The machine continuously Turn the machine Off and check the feeds supplies without supply path Make sure the supply printing is fed through the supply sensor and the supply guide to
11. uches the top edge of the supply Be sure the supply roll is loaded correctly on the supply platter Printed data wraps around Load the correct supply size or is partially lost Printed data becomes Make sure the supplies are loaded misaligned correctly The printer doesn t print If you haven t loaded a ribbon load one If you have loaded a ribbon load it correctly Make sure you have direct supplies loaded if you are printing without a ribbon Load the correct supply size Adjust the print position Check the print contrast setting 27 9401 9402 Equipment Manual Problem Corrective Action Printing is compressed or distorted Printing has shadows or smears Light printing Clean the printhead and platen roller Clean the printhead Lower the print contrast Change supplies to thermal direct or thermal transfer Reload the ribbon correctly Change supplies to thermal direct or thermal transfer Reload the ribbon correctly Raise the print contrast Heavy printing Clean the printhead Lower the print contrast Change supplies to thermal direct or thermal transfer Voids in the printing Clean the printhead Clean the platen roller Change supplies to thermal direct or thermal transfer Reload the ribbon correctly 28 8 Troubleshooting Problem Corrective Action Check
12. us Printing Labels which can be fed out the exit chute inone strip see Continuous Printing oneatatime while the backing paper rewinds inside the printer see On Demand Printing NOTE On demand printing is available only on printers equipped with a take up reel 9401 9402 Equipment Manual Supply Loading Diagram The illustration below shows the correct routing for supplies ribbon and backing paper NOTE Guide the ribbon around the ribbon guide rollers when loading Ribbon Ribbon Printed Guide Supply Rollers x o e E n o E o H Pacing Suply aper P Platter Supply Guide Roller 4 Loading Supplies Continuous Printing 1 Open the printer cover by lifting the handle and pulling it completely around the top of the printer Printhead Lever 2 Move the printhead lever as shown to open the printhead NOTE f you are loading supplies for the first time skip steps 3 7 If you are replacing supplies follow all the steps 9401 9402 Equipment Manual 3 If backing paper isn t rewound on the backing paper take up reel manually rewind and remove the old supply roll Backing Paper Take up Reel NOTE Change the ribbon when loading new supplies if necessary see Loading the Ribbon 4 If the backing paper is rewound on the backing paper take up reel loosen the old supplies enough to tear the backing paper where shown Manuall
13. y rewind and remove the supply roll Tear Backing Backing Paper Paper Here Take up Reel 10 4 Loading Supplies 5 Pull the wire clip off the backing paper take up reel as shown Wire Clip 6 Slide the backing paper off the wire clip 7 Replace the wire clip on the backing paper take up reel 11 9401 9402 Equipment Manual 8 Slide the supply guide to the top of the supply guide roller 9 Remove the seal from the new roll of supplies 10 Remove the first label from the backing paper 11 Place the roll of supplies on the supply platter Supply Printhead Ge Guide Lever EH al 12 Feed the supply through the supply sensor past the printhead and up to the feed mark red line 13 Slide the supply guide down the supply guide roller until it just touches the edge of the supply strip 14 Close the printhead by turning the printhead lever as shown 15 Close the printer cover 12 4 Loading Supplies On Demand Printing 1 Open the printer cover by lifting the handle and pulling it completely around the top of the printer 2 Move the printhead lever as shown to open the printhead Printhead NOTE f you are loading supplies for the first time skip steps 3 7 3 If backing paper is not rewound on the backing paper take up reel manually rewind and remove the old supply roll Backing Paper Take up Reel 9401 9402 Equipment Manual 4 If backin
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