Home

Mitel 5604 IP Phone User Manual

Contents

1. 89 Change the Owner ID 89 Advanced F rictions RATE Tee oe ies EC EUR E WEIMAR 90 Admini Menu dentem C ee wh e Tui v a voies ee Y RR du 90 Cl arLists ini Charger AM ERE SPA ee eae Reba ae ER x eed ena 90 System Handing ss sr ved END RES handled 91 Software Upgrade and Additional Features 91 Handset Updates via Charging Rack 1 0 0 0 0c cette 91 Troubleshooting Sie wate Manta eters eei dite ander rto eb Ld te s 93 Operation Notice i ete te ae bette E 96 Accessibility and Voice Quality 96 Maintenance osse eee epe e EE a e ices tl E UV 97 Maintenance of Batteries 0 000 cette 97 Battery Warnings eser PUER TERRA 97 Charge the Battery cesis ent EA 97 Charge Spare Batteries 97 Replace the Battery 97 Easy Replacement of Handset 98 Before Starting the Easy Replacement Procedure 98 Easy Replacement Procedure
2. 003 Soft keys Figure 4 Soft Keys Thethree soft keys are located just beneath the display The function of each soft key is indicated by text in the display just above the keys 11 Mitel 5604 Wireless Handset User Guide 12 In standby mode the Soft keys can be used for specific functions defined by the user of the handset Hot Keys Any key O 2 9 can be set to a Hot Key A long press on any of these numbers in stand by mode provides a short cut to the Call contact list The list is in alohabetic order Which key you press depends on where the contact appears in the list A hot key can be programmed to give access to frequently used functions such as dialing a specific handset number a short cut on the menu or sending an SMS Multifunction Button Note This feature does not apply to 5604 Personal Alarm license This button can be used as a short cut to functions and has long and double press modes as defined by the user of the handset If the button is defined it can be used in standby mode only Volume Button The two buttons placed on the upper left side of the handset are used for increasing decreasing the earpiece headset and loudspeaker volume About Your Phone Alphanumeric Keys 2 pre abc a 2 def 3 Tao 2 3 ver gt 15 4 4 5 KL o 6 MNO 7 mnon o oe 7 rors 8 TUV_ 9 wxyz wxyz9 OF 0 ii g tu 08 amp nara
3. ema ue viri eati t ELA LU E D 60 a e tu e dete e e aceto dete dedu deae pe hey von 61 Additional In Call Functions lissssseselee hen 61 Navigate the pbnesEEicd 62 Connections Menu hh 62 Headsets ec dau sca ters aa bleue a ite du uaa dq carina fA glen nigel aceti e ede 62 SLICE T 62 In Gharget Me SIE SAT kek eine Be 65 dni bi pd 67 icf 1d ioo etn need sede ii bte erento ws Cue iia 67 Missed gei ies e e Pale ec RS AURI Siete Pee uy terae 68 eoe aci cete p Cede c de A ds dra eod 68 Push to Talk oases eed RUE pA HERES OE ERE ERRARE EE 69 Short Guts Men morri not en TR Rot a PALA TRA Med 2 71 Define a Soft Key 71 Define a HoEISBY oe tesi ape ad o Ree o oro t o Roble t SAA ct wel Dol s d 72 Define a Navigation Key 06 0 c eee eee ne 72 Define the Multifunction or Alarm Button 73 Services Menu cedes eve S Peed yaa Soba de GARY ote ou Es Era ad 73 Add a ServiCe ute mes deae iua E AU mE e etum aic tat ae 73 Edit a SerVvICe a x dente eb ee Ap es a be sci donee te dus 74 Delete a Service 0 2 et he 74 MESSAGING octies usb eue od e tcu
4. Figure 5 Available Characters Note Depending on the selected menu language other characters can be available This means that the character order can differ from the table above In Standby Mode and Number Input Mode A short press on a key enables you to enter the digits 0 9 and the characters and You enter a pause in the number input mode by a long press on the key A pause is indicated by a P in the display A long press on the key changes the tone sender Tone sender On is indicated by a T in the display In Text Input Mode A short press on a key 0 9 displays the first available character on that specific key The marked character is selected after a timeout or when another key is pressed You change to upper lower case by pressing the key before entering the character The key can also be used to display only the digits To add space in the text make a short press on key 0 The first character entered in a message or when adding editing a name in the Contacts menu will be an upper level character followed by lower level characters unless the key is pressed before you enter the character To switch between Abc ABC abc and 123 you press the key A long press on the key displays special characters When entering text press and hold the key to display a list of languages This makes it possible to switch writing language while entering text Note Switchin
5. 41 Send a Message to Another Destination 0 0c eee 41 Receive a Message with Request for Answer 42 Accept Reject a Message 0 cee hh 42 Message Queuing and Message 42 Message Priority and Call Priority 43 Message Indication Repetition 44 Interactive Messaging 2 2 teeta 44 Colored Messaging ais bebe Pag DAN eae PASE DS ER 46 Calling while Reading a Text Message 46 Calling the Message Sender 46 Calling a Different iu oyes m 47 Message Templates 47 The Templates Menu sssseeseeee hh 48 Answering a Text Message with a Predefined Message 48 Mobile Data nit p meme RR LEES ea oe ERU DERE IE RE E 49 Send Mobile rs REDI iu teh E auti 49 Send Mobile Data with a Prefix 49 Proc dure Gall sei uS tee res CER mel NOR Stade Ue wine bei ek 50 Moice Mall eR D Emi Roth aot ands iuis Ue 51 Receive a Voice Mall eck see edi
6. 2 Select the voice mail message 3 Press View 4 Press Call Voice mail will be displayed with one entry in the message list regardless of the number of voice mail received One Key Voice Mail Access A long press on digit key 1 in standby mode will call your voice mail If the extension number is not available the Voice mail number not defined window appears Note Some systems require the mailbox extension number to be downloaded to the handset See the Mitel 5604 Wireless Handset Configuration Guide 51 Mitel 5604 Wireless Handset User Guide Alarm Operation Note The following system dependent features apply to the 5604 Personal Alarm license only See the Mitel 5604 Wireless Handset Configuration Guide Push button Alarm You press the red alarm button twice within two seconds to activate the alarm By default the text Personal Alarm appears The alarm is sent to the alarm centre that distributes it further After that the handset returns to stand by mode Note that you can always trigger the alarm when you are speaking editing your settings or while the handset is locked Acoustic Location Signal An alarm can be followed by an Acoustic Location Signal ALS The ALS is a signal from the handset that sounds for a predefined period of time You silence the signal by pressing the Mute button on the handset Test Alarm If you press and hold the red alarm button until the default Test Alarm
7. Contacting Emergency Services This handset like any wireless phone communicates using radio signals As with any wireless phone you may not be able to establish a connection under all conditions therefore you should not rely solely on a wireless telephone for essential emergency communication The key lock feature disables the handset keypad and prevents the accidental dialing of numbers that may result in nuisance calls It also prevents accidental calls to emergency services numbers like 911 999 or 112 To disable the key lock feature press the key and then press Select Mitel 5604 Wireless Handset User Guide If configured any one of up to five predefined emergency numbers can be called even if the handset or keypad has been locked Currently mobile IP phones do not support Enhanced 911 E911 operation If emergency services are required it is necessary to keep the system administrator and location database up to date Tips for your Comfort and Safety Don t Cradle the Handset Prolonged use of the handset can lead to neck shoulder or back discomfort especially if you cradle the handset between your ear and shoulder If you use your phone a lot you may find it more comfortable to use a headset See the section on headset usage elsewhere in this guide for more information Protect your Hearing Your phone has a control for adjusting the volume of the handset receiver or headset Because continuous exposure to
8. Note You can call the selected contact by pressing Call When calling the contact the first call will be put on hold See Start a New Call during a Conversation on page 23 Open Messaging during a Call The Messaging menu can be accessed during an ongoing call by pressing the soft key More 1 Press the soft key More during the call 2 Select Messaging See Messaging on page 37 for more information about messaging Turn the Microphone on off during a Call 1 Press More 2 Select Microphone off 3 Press Select Making and Answering Calls The icon gt indicates a silenced microphone This means that the other part in an ongoing call cannot hear you To turn the microphone back on 1 Press More 2 Select Microphone on 3 Press Select It also possible to turn the microphone off on by a long press on Lock Unlock the Keypad during a Call To prevent accidentally pressing keys you can lock the keys during a call This can be useful when a headset is used and the handset is attached to a pocket or belt Lock the Keypad 1 Press Yj 2 Press Lock Unlock the Keypad 1 Press Nd 2 Press Yes You can press the volume buttons and the mute button during the call If the 5604 Personal Alarm license is used it is also possible to press the alarm button Start a New Call during a Conversation 1 Press More Select New Call Press Select 2 3 4 Enter nu
9. o o0 9 Select System Select Subscribe Press Next Enter a System name optional If no system name is entered the default name such as System A or System B will be used depending on system name availability Press Next Enter the PARK code max 31 digits The PARK code may not be required if there is no alien DECT system within the coverage area Enter an AC code The AC code length must be between 1 8 digits 10 Press Next 11 An information text Protection on appears 12 Select Yes if the new system is to be protected You cannot delete a protected subscription from the System menu 1 13 Press OK to search Unsubscribe System 1 o a RoN Press Menu Select in the menu Select System Select Unsubscribe Select the system to unsubscribe Press Yes to unsubscribe the system Rename System You can change the name of the system in the handset 1 2 3 Select Rename System Select a system to rename Enter new name Select Save 1 It is not possible to unsubscribe a protected system via the System menu The un subscription must be made via the Admin menu or the DECT system 64 Navigate the Menu Priority The default order of priority is the order of entered subscriptions This means that the first subscribed system has the highest priority You can edit this list and can set the systems in priority by moving the
10. 99 Attach the Hinge type Clip 0 0 0 I I m 101 vii viii 5604 Wireless Handset User Guide Attach the Swivel type Clip ea PEE 101 Attach Cover for No Clip ssssseesssseee res 102 Related Documents s eeta or oki veste Cue art aos bn ee VAM Eie Ee 102 Indexa zone aae aaua i LEE idet uiu itus iX uk any Mera nate ie Ls 103 About Your Phone About Your Phone Note Mitel Communications Director MCD product name has been changed to MiVoice Business for release 7 0 and up This guide contains feature descriptions for both the Mitel 5000 CP and the MiVoice Business e Handling for MiVoice Business on page 25 and Advanced Features for MiVoice Business on page 29 Call Handling for the Mitel 5000 CP on page 32 and Advanced Features for the 5000 CP on page 35 This document describes the features and settings of the 5604 handset This feature rich handset has a color display telephony and messaging It is designed for use in moderately demanding environments such as hospitals but also suited to office environments The 5604 handset is suited to users who must be readily reached and or need mobile voice and messaging features It is ideal for applications where the user needs either one way messaging or needs to interact with other users The color display enhances and simplifies the use of the handset Mitel 5604 Wireless Handset User
11. Mitel 5604 Wireless Handset User Guide 88 Answering By default the handset uses the Off hook key when answering calls You can configure the handset to answer calls automatically without pressing a key and can set loud speaking mode You can associate the answering behavior with any key If you select Any key any key except the On hook and Sound off keys can be used to answer a call 1 Select in the menu See Settings Menu on page 82 2 Select Answering Answering Key By default the answering key is set to Hook off 1 Select Answering key 2 Select Hook off or Any key 3 Press Back to save the setting Press Back to save the setting Answering Behaviour 1 Select Answering behaviour 2 Select Automatically and or Loudspeaking 3 Press Change to change the setting The check box will be selected 4 Press Back to save the setting 5 To optionally remove the setting press Change The check box will be cleared Change Text Size for Messages 1 Select Messages 2 Select Text size Normal The default text size is Normal 3 Select Normal or Large 4 Press Back Navigate the Menu Change the Menu Language 1 Select Language 2 Select the laungague to be used Brazilian Portugu s Brazilian Portuguese Czech Dansk Danish Deutsch German English Espa ol Spanish Francais French Greek Hungarian Italiano Italian Nederlands Du
12. Lock Unlock the Keypad in Idle Mode You can lock keys to prevent you from accidentally pressing them Lock the Keypad 1 Press Yj 2 Press Lock Unlock keypad 1 Press Ni 2 Press Yes Note You can answer close an incoming call and or press the alarm button while the keypad is locked If configured in the PDM you can call a pre defined emergency numbers while the keypad is locked See the Mitel 5604 Wireless Handset Configuration Guide 16 Customizing Your Phone Lock Unlock the Keypad during a Call To prevent accidentally pressing keys you can lock keys during a call This is useful when wearing a a headset and a handset attached to a pocket or belt Lock the Keypad 1 Press 2 Press Lock Unlock the Keypad 1 Press Ni 2 Press Yes Note You can press the volume buttons and the mute button during the call If the 5604 Personal Alarm license is used it is also possible to press the alarm button Lock Unlock the Handset The handset can be protected for unauthorized use If this function is activated a PIN code has to be entered for example to switch on the handset to answer an incoming call etc The default phone lock code 0000 can be changed to any 4 8 digit personalized code Note If a phone is shared and one of the users logs off the shared phone hot desk the lock that prevents the handset from unauthorized use is deactivated For additional information see Log a Share
13. MiVOICE BUSINESS AND 5000 COMMUNICATIONS PLATFORMS IP DECT SYSTEM GLOBAL MITEL 5604 WIRELESS HANDSET USER GUIDE NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks Corporation MITEL The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document Revisions of this document or new editions of it may be issued to incorporate such changes No part of this document can be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without written permission from Mitel Networks Corporation Trademarks Mitel is registered trademark of Mitel Networks Corporation Other product names mentioned in this document may be trademarks of their respective companies and are hereby acknowledged IP DECT System Global Mitel 5604 Wireless Handset User Guide Release 7 0 June 2014 Trademark of Mitel Networks Corporation Copyright 2014 Mitel Networks Corporation All rights reserved Table of Contents About Your PRONG ERE IRE x RR ERI prin RR ERE ERE RE EA 1 Elements of the Handset 3 Features and Functions scr ye pa RUE Ip RR REG a Ra ha pP X E
14. Phone Lock Auto phone lock 2 Select Off 3 Enter a PIN code 4 Press OK Change the PIN Code 1 Select Locks gt Phone Lock 2 Select Change PIN code 3 Enter the old PIN code and press OK 4 Enter a new PIN code twice 5 Press Save 85 Mitel 5604 Wireless Handset User Guide 86 Display Settings Screen Saver The screen saver can be set to one of the following settings Information Displays status and identification information while the handset is idle Black The screen is black when the handset is idle e Black also in call The screen is also black when the handset is in call To set the screen saver 1 Select Display from the handset menu Select Screen saver The current setting is displayed under Screen saver 2 3 Select Information Black or Black also in call 4 Press Back Note When charging the handset in an advanced charger or rack charger information is replaced by the large license indicator shield When in the desktop charger it is the same as when out of the charger Note When the handset with the screen saver set to Information is in a charger the Owner ID is displayed even if the handset switched off This simplifies identification when many handsets are in a charging rack Brightness 1 Select Display 2 Select Brightness 3 Select Normal or Power save 4 Press Back Contrast Select Display
15. e toterminate the transfer and return to the held call press More and then select Call Swap 26 Call Handling for MiVoice Business Conference To conference in another party while on a call Press More Select New Call to put the current call on hold Dial the number of the third party Wait for an answer Press More oon FO Select Join Answer Call Waiting Depending on system setup and configuration Call Waiting may be handled in one of two different ways Method 1 If a second caller calls during a phone call the handset will beep and display the text Internal call for internal callers and External call for external callers The handset will also show the name or phone number of the second caller To answer the second caller 1 Press the soft key Accept The text Switch briefly appears on screen and the handset transfers to the second call The first call is put on hold 2 When finished speaking with the first caller select the More soft key 3 Select End Call The second call is closed and the first call is retrieved Note It is possible to reject a second call by pressing the Decline soft key The second caller will hear a busy tone and the call will be logged as a missed call in the handset Method 2 While on a call if you hear a call waiting beep 1 Press More 2 Press Answer Call Waiting to answer the incoming call 3 Press Select The new call
16. soft key or the confirmation button on the Navigation key 2 Select in the menu See Settings Menu on page 82 Sound and Alert Settings Adjust the Ringer Volume 1 Select Sound amp Alerts 2 Select Volume 3 Step with to increase the volume and with lt to decrease it 4 Press Back to save the setting Note If handset s restrictions are enabled it might not possible to set the ring volume to Silent See the Mite 5604 Wireless Handset Configuration Guide Set Ring Signals for Internal Calls External Calls and Call Backs 1 Select Sound amp Alerts 2 Select Ring signals You can set different signals for internal calls external calls and call backs 3 Select Internal call External call or Callback The handset has 14 different ring signals 4 Select a sound You can press Play to listen to the different sounds 5 Press Back Set Message Alerts for Mail 1 Select Sound amp Alerts 2 Select Message alert You can select from 8 different message alerts See Settings Menu on page 82 3 Select message alert from list You can press Play to listen to the different sounds Play is not available for Enhanced Beep Instead send a message to the handset to listen to the sound 4 Press Back Note By default the message volume follows the ring volume setting but it is possible to set another message volume in the handset see the Mitel 5604 Wireless Handset
17. text appears the following occurs depending on the options specified A beep is heard The orange LED flashes twice The vibrator stirs The handset receives a notification that the alarm has been received by the system If configured the Acoustic Location Signal ALS is activated after the alarm has been sent or a call is established to a pre defined number If the parameter Silent alarm is set ALS will not be triggered and you will not be notified that the alarm was sent information about the handset s location is sent along with the alarm Alarm with Location Information Information about the handsets location can be sent along with an alarm The location can be added as follows 52 Manually added see Alarm with Data on page 53 or An approximately location given by the closest Base Station see the Mitel 5604 Wireless Handset Configuration Guide or Alarm Operation e Aprecise location given by the DECT location devices see the Mitel 5604 Wireless Handset Configuration Guide Alarm with Data You must manually define and store the data To use the function one soft hot key Navigation key in the handset must be defined as a shortcut to the menu Edit alarm data See Short Cuts Menu on page 71 The stored data is added to all types of alarm at transmission Automatic Call after Alarm You can configure a handset to call a pre defined number after an alarm has been sent Depending on the settings
18. 11 00 2013 03 06 System A Updating handset Figure 14 Handset Update while in Charger If the handset removed from the charger and used the update is suspended and resumed when it is returned to the charger 1 The licence s can also be added via the Admin menu in the handset 91 Mitel 5604 Wireless Handset User Guide When the update is complete a Handset is updated message is displayed to indicate that the handset is available for use as shown in figure 15 Select the OK soft key to close the message all 11 03 2013 03 06 System A Handset is Updated Figure 15 Update Completed while in Charger 92 Troubleshooting Troubleshooting This section contains information on how to solve common operational problems and warnings you may receive If you cannot resolve the issue contact your system administrator If others are experiencing similar problems there may be a system error Operational Problems Fault Probable cause Action or comment No display The battery level is low Charge the battery The screen saver is set to Black also Change the screen saver setting as call described in Screen Saver on page 86 The battery level is low or the handset is Charge the battery or contact system defective administrator No ringing The sound off icon is on or the ringer Long press the Sound off key increase volume set to silent or the handset is volume or c
19. F Inbox New Call 4 gt Call Phonebook Cancel Hold Retreive Release Call Swap Join Call Back Answer Call Waiting Call Park DTMF DECT Info Location Info _ s DECT Location info General purpose name 1 General purpose name 10 Figure 6 Accessing Features Note Some functions are system dependent and or require configuration in the handset via PDM WSMS 25 Mitel 5604 Wireless Handset User Guide You can also use these features by pressing the R key on the handset during a call The following table lists the In Call menu features and associated feature access code methods In Call Menu under More Associated Feature Access Code Contacts Microphone off New Call Hold Retrieve Release R4 Call Swap R2 Join RR 80 Call Back 5 Answer Call Waiting R2 Call Park RR 7 Hold 1 Press the More soft key 2 Select Hold Retrieve to put the call on hold Retrieve a Held Call 1 Press More 2 Select Hold Retrieve to retrieve the call Transfer 1 Press More 2 Select New Call 3 Dial the number to which you want to transfer the call and then press Call 4 Doone ofthe following tomake a blind transfer select Release to hang up and connect the other two parties to make a supervised transfer wait for an answer announce the transfer and then select Release to hang up and connect the other two parties
20. In charger 2 Select Loudspeaking Log Off Handset While Charging Note This feature is license dependent and applicable in IP DECT systems only Note This feature requires that the parameter Phone mode is configured See the Mitel 5604 Wireless Handset Configuration Guide When you place the handset in the charger it can be logged off while it is charging Call list and message list will be deleted when the handset is logged out When it is removed from the charger you need to log on again 1 Select In charger 2 Select Logout Change Profile While Charging When you place the handset in the charger it can change profile while it is charging By default the Normal profile will be activated It is possible to change to another profile if configured See Profiles Menu on page 77 1 Select In charger 2 Select Change profile 3 ifrequired select Edit to change the profile to be activated when the handset is placed in a charger Messages Absence While Charging When you place the handset in the charger message absence can be enabled while it is charging See also Redirect Calls While Charging on page 65 The function is automatically cancelled when the handset is removed from the charger When an application system sends a message to a handset it will receive an indication that the handset is absent If a handset is absent the application system determines if the message will be sent to the handset
21. Push to Talk The Push to Talk PTT function enables a pre defined group of mobile staff to participate in a call whereby they all listen to the group s call activity typically in loudspeaker Handsfree mode Participants press and hold a button in order to speak For PTT to function the PTT capable handsets in the PTT group must be configured on the Wireless Messaging Services WSM Gateway Additionally a conference bridge such as Mitel s Audio amp Web Conferencing AWC must be configured to support the PTT calls Two types of PTT calls can be made PTT Voice Style initiated by the handset PTT Message Style initiated by the system PTT Voice Style Calls Handset initiated Each member of a PTT group is able to initiate a PTT call via a PTT request This PTT Call request is typically programmed onto a soft key hot key or multi function button on the handset for quick access After a PTT Call request is made the system invites the other members of the PTT group into the PTT call The invitation typically barges onto the invited members handsets following brief alerting of the incoming PTT call manual PTT Call acceptance can be configured optionally After the PPT group members have received accepted their PTT invitations the system automatically dials them onto the configured conference bridge and they become active in the PTT call Note Depending on the configuration it may take 10 seconds or more for all member
22. Select Delete or Delete all DN Select Yes if the unsent message s shall be deleted Open a Sent Message 1 Inthe Messaging menu 2 Select 3 Select Sent 4 Select message 5 Press View to read the message Forward message 1 Select in the menu Select Sent to view the list Select message in the list Press View Enter additional text if needed DN Enter number or press the middle soft key to access contacts in the local phonebook and the company phonebook 40 Messaging 7 Select Send Delete Message Select in the menu Select Sent to view the list Select message in the list Press View Select Delete NM zc Select Yes to delete the message Delete Delete All Select in the menu Select Sent to view the list Select More Select Delete or Delete all go gt Select Yes if the message s shall be deleted Review Inbox Content while Reading a Message To review the content of the inbox while reading a received message perform the following steps 1 Press the More soft key 2 From the pop up menu select Inbox The message summaries contained in the inbox are displayed 3 To return to the message previously being read press the Back soft key Send a Message to Another Destination In the Messaging menu select Inbox or Sent Select message Press More Select Forward Press S
23. Select Function Press Select Select a function from list Press Back Select Value applies only to some functions Press Select Enter a value for example enter a handset number Press Back Select Control question Press Select 13 Press Save Define a Navigation Key po 0 050 F Ye ND N Select Navigation keys Select Up Down Left or Right Select Function Press Select Select a function from list Press Back Select Value applies only to some functions Press Select Enter a value for example a handset number Press Back Select Control question Press Select Press Save Navigate the Menu Define the Multifunction or Alarm Button The Multi function button can be defined with two different functions a long press activates one function and a double press activates another function o 0 100 gt N Select Multi function button Alarm button Select Long press or Multi press Select Function Press Select Select a function from list Press Back Select Value applies only to some functions Press Select Enter a value for example enter a handset number Press Back Select Control question Press Select Press Save Services Menu A list of predefined menu functions are available Using the Services menu you ca
24. The second caller will hear a busy tone and the call will be logged as a missed call in the handset Advanced Features for the 5000 CP Advanced Features for the 5000 CP C Tip These feature descriptions apply to the use of the 5604 Wireless Handset on the Mitel 5000 CP Release 6 0 and higher Calls amp 7891 01 30 gt 7827 03 35 e More 7682 05 26 e Back 7845 20 Oct 03 gt 7682 0526 gt PG 7845 23 Sep 03 eio gt Total call time Call Operator Config Assistant Reverse Transfer gt Group 1 example PTT Group 10 example Figure 9 Calls Menu Visible if the 5000 CP menu template has been installed on the 5604 Wireless Handset The default menus reflect the features that operate with MiVoice Business It may be necessary to re program the feature access codes to match the codes used on the 5000 CP The following features are available from the Calls Call Services menu Call Operator e Config Assistant 35 Mitel 5604 Wireless Handset User Guide Reverse Transfer To access the Call Services menu Press Call Operator To call your switchboard operator Press More e Select Call Operator Config Assistant Configuration Assistant allows you to access a voice guided configuration portal that provides easy to use remote access to the following phone configuration options Dynamic Extension Express e DND e Manual Call Forwardin
25. charging slot has to be used for both handsets The handset will be restarted and after a few seconds The text Saving settings Do not remove phone from charger appears The charger LED changes to slow orange flashing IMPORTANT Do not remove the handset while the text Saving settings Do not remove phone from charger appears It may take several minutes 6 7 When the text Please insert new phone in charger appears replace the old handset with the new handset The text Restoring settings appears IMPORTANT Do not remove the handset while the text Restoring settings appears 8 When the text Phone successfully replaced Please remove phone to restart appears remove the handset from the charger The handset is automatically restarted LED Indications during Easy Replacement The following table shows the LED indications that are used for the 5604 and the charger during the easy replacement procedure LED indication Description Orange flashing 1 000 ms on 1 000 ms off File transfer during Easy Replacement Orange flashing 100 ms on 800 ms off Change phone indication during Easy Replacement Red flashing 100 ms on 800 ms off Error indication during Easy Replacement Put back old handset in charger Red flashing 900 ms on 100 ms off Error during Easy Replacement Service needed for both handsets See also Troubleshooting on page 93 Maintenan
26. handset via the PDM WSM See Software Upgrade and Additional Features on page 91 You cannot edit or delete the company phonebook names and numbers The phonebook lists all names in alphabetical order The local and company phonebooks appear in the same list but the company names are indicated by a Locked entry icon Bj in front of the name The contact will include only the work number See Dial a Number from the Company Phonebook on page 21 for more information You can also access a central phonebook See Dial a Name from the Central Phonebook on page 20 You send a request to a messaging server with the first characters entered and the messaging server returns a list of names and numbers that matches the search 1 Enterthe menu by pressing the Menu soft key or the confirmation button on the Navigation key 2 Select amp in the menu See Contacts on page 55 Call a Contact 1 Select Call contact 2 Select contact from the list or enter name or number in the search field 3 Press the Call soft key You can select View More to edit the contact and send a message Add a Contact 1 Select Add contact Add a New Contact 1 Select New Select Add Enter the name of the contact Press OK Select Work Number Mobile number Other number Press Add Enter a number Press OK po oN gt YS DN Press Save 1 This is a system dependent function 79 Mi
27. is now connected and the first call is on hold When the line is free the call on hold will automatically be dialed again This is a system dependent feature 27 Mitel 5604 Wireless Handset User Guide Callback Callback lets you request that the system notify you when a busy extension becomes available To request a callback when a number extension is busy 1 2 3 4 5 Press More Select Call Back Press Select Press On hook and wait for the handset alert Press Off hook to answer the call Your extension will ring when the called extension becomes free and automatically dial the extension back Call Park 28 The Call Park feature allows you to place a call in a special hold state You or someone else can then retrieve the call from any extension in the system After parking the call the system can automatically connect you to paging equipment so that you can announce the call to the requested party To park a in progress call 1 2 3 4 Press More Select Call Park Dial the directory number on which to park the call Inform the called party of the waiting call To retrieve a parked call 1 2 Press Call gt Call Services Select Call Park Retrieve and enter the directory number on which the call is parked Advanced Features for MiVoice Business Advanced Features for MiVoice Business Tip Thesefeature descriptions apply to the use ofthe 5604 Wireless H
28. la ee beware De 31 Loudspeaker Page oer ene eSI aed doesnot ad 31 Call Handling for the Mitel 5000 32 lj m EC IEEE 33 Transfet eens aaa uev Vus etae b Ppa Rea PARES ERN PERS qn 33 Conference ep tr TRIN LEA eas ee ee TU D 34 Answer Call rhe 34 Advanced Features for the 5000 CP iiuisulsssssllseeee nes 35 Calls lev kid hl Gp C ier EE hte eet uade EA py Bae E fh es 35 Table of Contents Gall Operator e os e Rh asain e m Et ee rH Vicus acd e 36 Config ASSIStant Lu eeu br eder v pind Bela doi A deo edidi ve em cd 36 Reverse Transfer a ez eee weg ERE ER OE Oe E RR oe 36 MESSAGING ups RAE RCL ieee ees v 37 Message List wives cath lus dd LIRE V Ei LUE 37 Receive a Message xs ge Eure X RAE Y oi aie thie ea ie aw EARNED CAE E ER 37 Incoming Message for 5604 Services License 37 Incoming Message for all 5604 s except for 5604 Services License 37 Write and Send a Message 39 Unsent Messages e a Bites Hk twee as ahd dee 40 Open a Sent Message sani ource iiai ia aip lh hh 40 Review Inbox Content while Reading a Message
29. number can be edited before the call starts Press More Select Edit number Dial the Sender of a Message You can call the sender of a message stored in the message list from the Messaging menu 1 Open the menu by pressing the confirmation button or the soft key Menu Select Messaging Select Inbox Select a message from the list Select View Select More Select Call sender Dial a Number from the Local Phonebook 1 2 3 4 5 Press Menu Select Contacts Select Call contact Select contact from list or search name number by entering characters in the Search field Press the Call or the Off hook soft key to make the call Dial a Name from the Central Phonebook 1 FP YO Press Menu Select Contacts Select Central phonebook Select Search by name Enter the first name and or the last name The whole name does not have to be entered Press Search Press the Call or the Off hook soft key to make the call Making and Answering Calls Dial a Number from the Company Phonebook 1 Press Menu 2 Select Contacts 3 Select Call contact 4 The local and company phonebook appears in the same list but the company names are indicated by a Locked entry icon in front of the name Select a contact from the list or search for the name number by entering characters in the Search field 5 Press the Call or
30. off the microphone during a call Note Incoming high priority messages will still be indicated with an audible signal when the handset is muted 11 Space To add space between text 12 Microphone 13 Key lock and Upper Lower case Combined key lock and Upper Lower Case 14 Voice mail access A quick access to the handset s Voice mail System dependent feature 15 Off hook key To answer a call to pre dial a number and as a short cut to the Call list 16 Mute and PTT button To turn on off audible signals in idle mode silencing the ring signal at incoming call and to turn on off the microphone during a call 17 Volume button down To decrease the speaker volume 18 Volume button up To increase the speaker volume Mitel 5604 Wireless Handset User Guide Features and Functions IMPORTANT The handset may retain small magnetic objects around the mouth cap or ear cap region Case The plastic cover parts are made of durable PC ABS material Antenna The antenna is integrated inside the handset Loudspeaker The handset has a separate loudspeaker for the Loudspeaker function It is on the back side of the handset Microphone The microphone is placed on the front bottom side of the handset Clip There are two different belt clip options to the handset a hinge type clip standard and a swivel type clip See Attach the Hinge type Clip on page 101 or Att
31. on the handset can be used to follow the replacement procedure Before and after easy replacement the LEDs may have different LED indications For more details see LED Indications during Easy Replacement on page 100 IMPORTANT Never remove a handset from the charger until the instructions in the display or the LED tells you to do so See the status on the LED if the display is broken If an error is indicated you may be able to remove the handset See the Mitel 5604 Wireless Handset Configuration Guide for further instructions After you place the old handset in the charger you must place the new handset in the charger regardless of whether the replacement was successful or not Failing to do so may result in malfunction and the new handset will need servicing Figure 17 Easy Replacement using the 5604 Programmer 1 On the new handset press and hold b Note Do not release e until you are instructed to do so 2 Put the new handset in the charger 3 When the text Start phone replacement appears release e P Press Yes left soft key The text Follow the instructions Each step can take several minutes appears Press OK left soft key 99 Mitel 5604 Wireless Handset User Guide 100 4 5 When the text Please insert old phone in charger appears replace the new handset with the old handset The handset can either be switched on or off Note If the rack charger is used the same
32. or not or redirected to another handset Note If a message is sent from a handset it will not receive an indication that the recipient is absent Calls Navigate the Menu 1 Select In charger 2 Select Message Absence Deactivate the Charging Mode 1 Select In charger 2 Select No action 3 Press Select to save the setting Menu 1 Enterthe menu by pressing the Menu soft key or the confirmation button on the Navigation key 2 Select in the menu and press the confirmation button or the Select soft key Call List The 25 last received dialed or missed calls are stored in a call list If a number occurs more than once the last time stamp and the total number of occurrences are shown Note If supported by the system the number s contact name can be displayed in the call list This option can be disabled so handset does not store any calls in the call list This can for example be used to allow privacy for users sharing the same handset This feature requires configuration in the handset via PDM Device Manager 1 Select Call list and step with the a and v to scroll in the list Dial a Number from the Call List 1 Select a number to call 2 Pressthe Call soft key to dial View the Time of a Call 1 Press the More soft key 2 Select Time of call The time and date are displayed Edit a Number from the Call List 1 Press the More soft key 2 Select Edit n
33. the Select soft key The pre dial screen is displayed Enter the number of the party to be called or select a number from the handset call list or local or central phone books 3 Press the Call soft key and wait for the called party to reply The message is replaced by the ongoing call detail The user may now e Continue with the call without referring back to the received message e Redisplay the message and continue the call to further review and discuss the mes sage See Hedisplay the Message and Continue with the Call on page 47 e Redisplay the message and terminate the call See Redisplay the Message and Ter minate the Call on page 47 Redisplay the Message and Continue with the Call 1 redisplay the message while the call is ongoing select the More soft key 2 From the pop up menu select Messaging 3 From the Messaging menu select Inbox The received message summary is displayed 4 Pressthe View soft key to display the message in full If required use the four way navigation key to scroll up and down a long text message to reveal the content while reviewing and discussing the message with the called party Redisplay the Message and Terminate the Call 1 Press The call is terminated and the ongoing call summary details are replaced by the redisplayed text message Message Templates Predefined messages contained in message templates can be used in a number of different situations to quickly construc
34. the Inbox Incoming Message for all 5604 s except for 5604 Services License When a text message is received the LED starts flashing and the message alert signal sounds The New message icon and a text with information of received message are displayed The icon will remain in the display until all new messages are opened If the message is received during a call a beep notifies the user You can select Yes to read the message and reply to it forward it call the sender or call the number in text Alternately you can select No and read the message later The message is stored in the Inbox Note New messages and information about incoming calls can be displayed upside down This can be useful if you wear the handset in a belt and want to read the message call information without rotating the handset When pressing any key the messages will be displayed in the normal way See the Mitel 5604 Configuration Guide for more information Read a Stored Message 1 Press Menu 2 Select Messaging 3 Select Inbox 4 Select a stored message from the list 5 Press View 37 Mitel 5604 Wireless Handset User Guide Reply to a Message 1 2 3 4 5 Press Reply Enter message Press Send if required edit the number Press Send Delete a Message s 1 2 3 4 5 Select Inbox Select a message to delete Press More Select Delete Press Yes to confirm Forward a Messa
35. the Off hook soft key to make the call Answer a Call The flashing LED accompanied by a ring signal and or a vibrating handset give you notice of a call Ring signal and vibrator can be disabled The calling party s handset number or name is shown The name will be shown if the calling party s handset number is stored in the local phonebook Press the Off hook key to answer the call When a headset is connected to the handset the answering button on the headset can be used to answer the call Other answering methods can be specified in the Settings menu See Settings on page 60 The answering methods are Automatically and Loudspeaking When Automatically is enabled all incoming calls are connected automatically Answer a Call When the signal sounds press 5 to answer the call or press the Soft key to answer the call in loud speaking mode The name number of the calling party appears if calling line information is available Q Tip When a headset is connected to the handset the answering button on the headset can be used to answer the call A call may also be answered in the following ways Automatically and Loudspeaking When Automatically is enabled all incoming calls are connected automatically For additional information see Settings on page 60 With a predefined message This lets the use decline the call but still acknowledge its receipt by sending a predefined text message to the caller See Answering a Text Me
36. the defined PTT group will receive a PTT invitation as an incoming call PTT Voice Style 1 Press Menu 2 Select Calls 3 Select PTT groups 4 Select a PTT group 5 Press Call or the Off hook key Short Cuts Menu Predefined functions can be set as short cuts for the soft keys hot keys navigation keys and the Multifunction button For example you can to define a soft key to make a call as a short cut for sending a message or as a short cut to a menu 1 Enter the menu by pressing the Menu soft key or the confirmation button on the Navigation key 2 Select in the menu and press the confirmation button or the Select soft key Define a Soft Key 1 Select Soft keys Select Left Middle or Right Press Select to enter a name for the Soft key Press OK Select Function Press Select to select function for the soft key Select function from list Press Back po 0 050 Y DN Select Value applies only to some functions Press Select Enter a value for example enter a handset number N Press Back Select Control question 14 Press Select 1 Only available if a PTT group is defined in the PDM WSM 71 Mitel 5604 Wireless Handset User Guide 72 15 16 Press Back Press Save Define a Hot Key uoo F Ye NN l N Select Hot keys Select 0 2 to 9
37. to pre dial numbers and as a short cut to the Call list e One short press in standby mode opens the call list On hook and On Off Keys This key is used to disconnect calls and return to the main screen A long press in 6 standby mode switches the handset on off Navigation Confirmation Key Use this key to step in the menu and when working in text mode O 4 gt A and v are used for stepping left right and up down in the menu The navigation key can be programmed the A is by default a short cut to the Inbox and x v is a short cut to Call contact During a call it is possible to increase decrease the volume by pressing A and v Sound Off Key A long press on the Sound off Key in idle mode toggles between ring signal on off When you receive an incoming call a long press on the key silences the ring signal During a call a long press on the key changes between microphone on off Mute and PTT Button ix A long press on the Mute button in idle mode changes between ring signal on off W When an incoming call is received a long press on the button silences the ring signal During a call a long press on the button changes between microphone on off During a PTT call the microphone is silenced when the PTT button is released Key Lock and Upper Lower Case Key This key locks the keypad in combination with the Lock soft key It is also used for Ni switching between upper lower case and digits Soft Keys
38. you listen to your the voice mail Read message icon or Read Interactive message icon in front of a message shows that this message once has been read Unsent message icon Sent message icon K D EB New colored message icon indicates that a new colored text message s has arrived The messages can be labeled with different colors o Read colored message icon indicates that a colored text message s has been read The messages can be labeled with different colors High priority icon included with New message icon indicates message is of high priority Alarm priority icon included with New message icon indicates alarm priority of a message Key lock icon indicates a locked keypad Locked entry icon indicates that the contact cannot be edited or deleted by the user Di 02 0 Phone lock icon indicates a locked handset Mitel 5604 Wireless Handset User Guide 10 Headset icon indicates that a corded headset is connected to the handset Outgoing call icon is added to all outgoing calls in the call list Incoming call icon is added to all answered calls in the call list Push to talk icon is added to all incoming outgoing missed and answered PTT calls in the call list missed calls Note The icon is added when a PTT invitation is managed as a call that is PTT Voice Style only Missed call icon is added to all missed calls in the call li
39. 9 21 M Menu tabs 10 Message new message 9 37 old message 9 template answer text message 48 voice message 9 Microphone 4 Mute button 11 N Navigation Key 11 Number input mode 13 On Off button 11 Ongoing call 10 Operating Area 96 Out of Coverage 96 P PIN code 85 Push to Talk 69 R Reply to a Text Message 38 Ring signal muted 9 S Signal strength 8 Special characters 39 Standby mode date 8 time 8 user identity 8 T Text input mode 13 W Writing Text Numbers add space in text 13 pause 13 upper lower case 13 103 Mitel 5604 Wireless Handset User Guide 104 mitel com 60 virer GLOBALHEADQUARTERS US EMEA CALA ASIA PACIFIC Tel 1 613 592 2122 Tel 1 480 961 9000 Tel 44 0 1291 430000 Tel 1 613 592 2122 Tel 61 0 2 9023 9500 Fax 1 613 592 4784 Fax 1 480 961 1370 Fax 44 0 1291 430400 Fax 1 613 592 7825 Fax 61 0 2 9023 9501 FOR MORE INFORMATION ON OUR WORLDWIDE OFFICE LOCATIONS VISIT OUR WEBSITE AT MITEL COM OFFICES THIS DOCUMENT 5 PROVIDED TO YOU FOR INFORMATIONAL PURPOSES ONLY The information furnished in this document believed by Mitel to be accurate as of the date of its publication is subject to change without notice Mitel assumes no responsibility for any errors or omissions in this document and shall have no obligation to you as a result of having made this document available to you or based upon the information it contains M MITEL design is a registered tr
40. Battery empty Shutting down appears During a call only the corresponding battery warning signal will notify the user The warning signal cannot be silenced during a call When not in call the warning signal can be silenced by pressing Bv e Charge the Battery Place the handset in the desktop charger or in the rack charger The battery is being charged when the LED on the handset is steady orange When the battery is fully charged the LED will be green An animated battery icon amp amp j appears in the display and indicates the battery is charging A filled battery icon amp 3 indicates a fully charged battery Note Only use the prescribed chargers for charging Charge Spare Batteries Spear batteries can be charged with a separate battery pack charger It can charge six batteries at the same time Replace the Battery If the standby time for the handset becomes too low you must replace the battery with a new one Contact your system administrator or your supplier to obtain new batteries Attach the battery as described in the following illustration You attach the battery inside the battery lid It is connected it to the handset in such a way that no miss contact is possible 97 Mitel 5604 Wireless Handset User Guide Figure 16 Easy Replaceable Battery Unlock the Lid and Remove the Battery Easy Replacement of Handset 98 Easy replacement can be usedif a handset needs to be replaced due t
41. Configuration Guide Navigate the Menu Turn the Vibrator On Off If the vibrator is activated it will vibrate at incoming call and message In addition it is possible to activate the vibrator when receiving a message during a call See the Mitel 5604 Wireless Handset Configuration Manual 1 Select Sound amp Alerts 2 Select Vibrator alert 3 Select On if silent that is the vibrator is on when the handset is muted or Off 4 Press Back Set the Key Sound When you set the sound key every time a key is used the handset produces a faint sound 1 ao PY BN Select Sound amp Alerts Select Key sound Select Silent Click or Tone Select a key sound Press Back You can listen to the key sound by pressing the Play soft key 83 Mitel 5604 Wireless Handset User Guide 84 Keypad Lock Settings The handset keypad can be locked to minimize the risk of accidentally pressing keys or buttons while the handset is not in use When Automatic key lock is set to On the keypad is automatically locked if the handset is out of use for a specified time The length of time is set by the Auto lock time parameter The shortest time that can be set before the key lock is applied is 5 seconds and the longest time is 3 minutes The automatic key lock can be configured by the administrator in the PDM Device Manager For additional information see the Mitel 5604 Wireless Hands
42. ER RU 4 oo tetro statera s ares fest debel rede QUEE M ird 5 Contacting Emergency Services 5 Tips for your Comfort and Safety 6 Frequency Range bes visite Eu e Ra ERE Resp E MR E EMER RIEN R Re RR Re RR 6 Exposure to Radio Frequency Signals 6 Environmental Requirements 7 Chemical Resistance 1 2 0 0 000 cece eh hh 7 Icons and Text in the Display lliillseeeleee RR RI IIR n 8 Keys and B ttons zuo ka soe e eG Roe ee oa PRIN IRA RERUM 11 Off hook Key reme tete Rr UE Ree e bot vore NUR wast aede 11 On hook and On Off Keys eenas mi na rai iei a a e a a hh 11 Navigation Confirmation Key 11 Sound Off Key zr eL he a ie E a D Pa liens 11 Mutesand PTT Buttons cx zeesdetespbexaiEEietesduvseveRiePkuubi4a etkad 11 Key Lock and Upper Lower Case Key 11 Saft Keys v oS ET eek audies at ahaa edere aa oh pp ute T 11 Hot Keys ee s re EE Be ee Boe Dee E 12 Multifunction Button x ER esp ade Em ERR RE gee ae ee ees a 12 Volume Button c pect ree RR DR taxon Pete E Sib eae eed ee Henle Peta ge 12 Alphanumene Keys isse he eae Pee ee ee Ole kee Be 13 Headset oi rete e pres ER X Pd Seed Se
43. Guide The 5604 Standard DECT Handset can be upgraded with the Services Personal Alarm and or DECT Location licences Figure 1 Caution The Handset Headset must be fully charged before starting regular use About Your Phone Elements of the Handset 1 Top Alarm button This button can be used as a short cut to functions long or double press modes In the 5604 Personal Alarm license the button is used as a push button alarm only LED Indicates incoming call messaging low battery and charging Earpiece speaker Headset connector The headset connector is for connecting a headset The connector is protected against dust by using the headset connector cover Color display The full graphic type display is 128 pixels wide and 160 pixels high The display has multiple colors and backlighting Soft keys The 3 Soft keys can be pre programmed or used with GUI Four way navigation key Navigation key with Left Right Up Down and Confirmation in the middle It is also possible to program these keys for short cuts except the middle key On hook and On Off key Combined button to end a call to return to standby mode and to switch the handset on off by long press Tactile indicators There are two tactile indicators to indicate the centre of the key pad 10 Sound off key To turn on off audible signals in idle mode silencing the ring signal at incoming call and to turn on
44. If the handset is subscribed but not registered with MiVoice Business or 5000 CP the handset will display the following message Please login e When subscribing the handset to the IP DECT Base Station enter the leading 0 s of the PARK code Removing the 0 s will prevent subscription After registering the handset with MiVoice Business or the 5000 CP using the System ID Extension and auth password the Please Login message is removed from the handset f you are unable to subscribe the handset ask the administrator to remove the handset IPED from the user in the IP DECT Base Station if the IPED was pre programmed for the user If the handset is configured as a Hot Desk handset then Please Login appears for the user to enter hot desk information Subscribe to Other System The handset can subscribe up to eight different systems To subscribe a new system you require the Park Portable Access Right Key and Ac Authentication code related to the system Contact your system administrator for more information Note The PARK code may not be required if there is no alien DECT system within the EA coverage area The handset supports IP DECT systems configured for Easy Registration The IPDI code is a unique code which has been assigned to the handset See Admin Menu on page 90 1 Enter the menu by pressing the Menu soft key 2 Select AF in the menu 63 Mitel 5604 Wireless Handset User Guide
45. Select Contrast Increase decrease the contrast by pressing a and v on the Navigation key gt nN gt Press Back Navigate the Menu Time and Date Settings The time and date displayed in the handset cannot be changed by the user The DECT system is solely responsible for keeping the time The handset also synchronizes with the DECT system time when handset is turned on after having been turned off The handset requests the current DECT system date and time handset remains on for longer than 24 hours The handset requests the DECT system time every 24 hours from the time it was last turned on The time and date formats displayed in the handset can be changed by the user as described in the following sections Set a Time Format 1 Select Time amp Date Press Select Select a time format The actual time format will be displayed The time formats include 12 00 AM PM 24 00 4 Press Select to save the setting Set a Date Format 1 Select Time amp Date 2 Press Select 3 Select Date format 4 Press Select The date formats include DD MMY YYY Y i e 17 09 2011 also called Europe MM DD YYYY i e 9 17 2011 also called US e YYYY MM DD i e 2011 09 17 ISO 8601 e DD YYYY i e Sep 17 2011 e MMM i e 17 Sep 11 DD MM YYYY i e 17 09 2011 e DD MM YYY Y i e 17 09 2011 5 Press Select to save the setting 87
46. ach the Swivel type Clip on page 101 Use the clip to attach the handset to a pocket or belt You can use the handset without a clip on See Attach Cover for No Clip on page 102 Battery The battery is a rechargeable Li pol battery placed under a battery cover See Replace the Battery on page 97 The battery is fully charged within four hours See Charge the Battery on page 97 The battery can be charged separately with a special battery charger See Charge Spare Batteries on page 97 About Your Phone Chargers Desktop Charger Advanced Basic Figure 2 Desktop Chargers There are two desktop chargers available a basic one that will only charge the handset and one with advanced functionality to download new software and to synchronize parameters The handset is fully operational while placed in the charger The charger is delivered with a plug in power supply and is connected into an ordinary wall socket For more information see the 5603 5604 5607 Programmer Installation and Maintenance Guide Note Use the charger only within the temperature range of 5 C 40 C Caution Use only the provided power supply See the 5603 5604 5607 Programmer Installation and Maintenance Guide Rack Charger The Charging Rack charges six 5603 5604 5607 5624 handsets simultaneously and is used for charging only For more information see the 5603 5604 5607 5624 Hack Charger Installation and Operation Guide
47. ademark of Mitel Networks Corporation All other products and services are the registered trademarks of their respective holders Copyright 2012 Mitel Networks Corporation All Rights Reserved
48. all on hold Retrieve a Held Call 1 Press More 2 Select Hold Retrieve to retrieve the call Transfer 1 Press More 2 Select New Call 3 Dial the number to which you want to transfer the call and then press Call 4 Doone ofthe following tomake a blind transfer select Release to hang up and connect the other two parties to make a supervised transfer wait for an answer announce the transfer and then select Release to hang up and connect the other two parties toterminate the transfer and return to the held call press More and then select End Call 33 Mitel 5604 Wireless Handset User Guide Conference To conference in another party while on a call Press More Select New Call to put the current call on hold Dial the number of the third party Press Call Wait for an answer Press More gt ND Select Join Answer Call Waiting 34 If a second caller calls during a phone call the handset will beep and display the text Internal call for internal callers and External call for external callers The handset will also show the name or phone number of the second caller To answer the second caller 1 Press the soft key Accept or press R2 The text Switch briefly appears on screen and the handset transfers to the second call The first call is put on hold Note Itis possible to reject a second call by pressing the Decline soft key
49. andset on MiVoice Business For information on the Advanced features on the Mitel 5000 see Advanced Features for the 5000 CP on page 35 Cals e Call list 7891 01 30 7827 03 35 7682 05 26 7845 20 Oct 03 Missed calls 7682 05 26 gt 7845 23 Sep 03 e Time of call Call time gt Total call time e Edit number Delete all Call services Call Forward Call Forward Cancel Do Not Disturb Do Not Dist Cancel e Call Pickup Call Park Retreive PTT Group 1 example Li PTT Group 10 example Figure 7 Calls Menu Visible if defined in the PDM The following features are available from the Calls Call Services menu Call Forward 29 Mitel 5604 Wireless Handset User Guide Call Forward Cancel Do Not Disturb Do Not Disturb Cancel Call Pickup Call Park Retrieve Direct Group Page Loudspeaker Page To access the Call Services menu Press More Call Forward To set Call Forwarding 1 2 3 4 5 Press More Select Call Forward Enter the extension number to which you will forward your calls Press Call Listen for a confirmation tone and then hang up To cancel call forwarding 1 Press More 2 Select Call Forward Cancel 3 When you hear a re order tone press 2 to hang Call Pickup To answer a call that is ringing at another station in your Pickup Group 1 Press More 2 Select Call Pickup 3 Answer the ca
50. apply to the use of the 5604 Wireless Handset on the Mitel 5000 CP Release 6 0 and higher During a call you may need to use features such as Hold Transfer Conference and Call Swap You access these features during a call by pressing the More soft key It displays the In Call menu depicted in the following image Note These options are visible if the Mitel 5000 menu template has been installed on the 5604 Wireless Handset The default menus reflect the features that operate with MiVoice Business Microphone on off Contacts New Call Switch End Call Hold Retrieve Release Call Swap Join Answer Call Waiting DTMF DECT Info Location Info General purpose name 1 General purpose name 10 Figure 8 Accessing Features Visible if enabled defined in the PDM WSM3 Visible if the Admin menu is activated Visible if the Admin menu is activated You require the DECT location license 32 Call Handling for the Mitel 5000 CP You can also use these features by pressing the R key on the handset during a call The following table lists the In Call menu features and associated feature access code methods In Call Menu under More Associated Feature Access Code Contacts Microphone off Hold New Call Release R4 Join RR 5 Answer Call Waiting R2 Call Swap R2 Switch R2 End Call R1 Hold 1 Press the More soft key 2 Select Hold Retrieve to put the c
51. as an ordinary message Note This feature applies to the 5604 Services license only 1 Press the Call soft key The handset may accept the invitation automatically and start in inverted mute and loud speaking mode depending on the configuration of the received PTT invitation 2 Press and hold the Mute button to open the microphone for transmitting The microphone is muted again when the Mute button is released Reject a PTT Invitation Message Style 2 Note This feature applies to the 5604 Services license only Press the Close soft key to reject the PTT invitation The handset will return to the previously shown screen See Re join a PTT Group on page 70 Re join a PTT Group If a PTT invitation PTT Voice Style is rejected or missed the PTT group can be dialed from the Call list or from Missed calls respectively The PTT invitation is indicated by the gg icon in the list See Call List on page 67 or Missed Calls on page 68 If a PTT invitation PTT Message Style is rejected the PTT group can be dialed by selecting the message indicated by the 4 icon in the Messaging inbox and pressing the Call soft key Navigate the Menu Call a PTT Group Note PTT group s must be defined in the PDM and Messaging Group s in WSM to be able to use this function See the Mitel 5604 Wireless Handset Configuration Guide and the WSM Installation and Operation Guide When calling a PTT group the members in
52. ce Attach the Hinge type Clip Attach the hinge type belt clip as described in the illustration below Ri Figure 18 Screw the Hinge type Clip into Position Attach the Swivel type Clip Attach the swivel type belt clip as described in the illustration below Figure 19 Screw the Swivel type Clip into Position 101 Mitel 5604 Wireless Handset User Guide Attach Cover for No Clip Attach the enclosed cover as described in the illustration below when no clip is to be used C Figure 20 Screw the Cover into Position Related Documents 102 Mitel 5604 DECT Handset Data Sheet Mitel 5604 Wireless Handset Quick Reference Guide Mitel 5604 Wireless Handset Configuration Guide Portable Device Manager PDM Windows Version Installation and Operation Guide WSM 3 Installation and Operation Guide Index NUMERICS 3rd party 10 A Antenna 4 B Battery 4 97 low battery 8 97 C C Clear button 11 Call info 10 30 36 54 call priority 43 Call service 10 Calling answered call 10 call a number from the call list 19 dial a number 19 missed call 10 outgoing call 10 quick call by a name in the phonebook 20 Case 4 Centralized phonebook 79 Chemical resistance 7 Clip 4 D DECT Location 53 Delete a Text Message 38 Dialling International number 19 E Earpiece 4 Easy replacement 98 F Forward a Text Message 38 Icons 8 L LED indications 100 Index Loudspeaker 4 Loudspeaking
53. d Hot Desk Phone On Off on page 15 Enter the Settings menu See Settings Menu on page 82 Select Locks Select Phone lock Select Auto phone lock Select On On in charger or Off Enter your PIN code Press OK Note If configured in the handset any predefined emergency number can be called while the handset is locked See the Mitel 5604 Wireless Handset Configuration Guide If the 5604 Personal Alarm is used the Alarm button can also be used 9 FP ND 17 Mitel 5604 Wireless Handset User Guide Using the Loudspeaking Function There are several options to activate the loudspeaking function Press a Navigation key Hot key or Soft key defined as short cut to a Phone call c function When pressing the key a predefined number is called see Short Cuts Menu on page 71 When receiving a call press the soft key 4 During a call press the soft key This function can also be activated by selecting another answering method that is Automatically and or Loudspeaking See Answer a Call on page 21 18 Making and Answering Calls Making and Answering Calls Call List 1 Press Menu 2 Select Calls 3 Select Call list 4 Select a number 5 Press le or the Call soft key to dial The number can be edited before the call is dialed Press More and select Edit number The 25 last received dialed or missed calls are stored in a call list See Calls on
54. dd new In the Name field enter Call no Select the function Phone call o on gt YO DN In the Number field enter the prefix to be used followed by the character U In this case the text string is as follows 21 U The character U represents an Enter number dialog where the user can enter the phone number 7 Press Save When using the function an Enter number dialog appears If the user enters 123 or selects a contact with this number by pressing 28 and presses OK the number 21 123 will be dialed Note that no call is established before the user presses that is post dial Messaging Voice Mail Note This feature is available only if configured in the system Receive a Voice Mail When receiving a voice mail the content of the voice mail notification appears automatically on the screen and is also indicated by the Voice mail message icon sisi in the status bar If the content of the notification appears press Call to dial the voice mail If Close is selected you can dial the voice mail by a long press on digit key 1 in standby mode or from the Inbox menu Information is stored in the Messaging inbox until you listen to the voice mail messages Check the Voice Mail Inbox The voice mail is indicated by a Voice mail message icon sis in the front of the voice mail message and is also displayed first in the inbox list 1 Inthe Messaging menu select Inbox
55. e NAK to the system Figure 9 illustrates a basic interactive message The options depend on the configuration of the client application 44 Messaging Conference this evening Will you be there John Doe John Doe company com 2011 01 23 12 00pm Options Delete Close Figure 11 Interactive Message Mobile data from the handset can instruct the application to send the interactive message See Mobile Data on page 49 You can then select an action from the list such as sending a message back to the application and or dialing a specific number 45 Mitel 5604 Wireless Handset User Guide Colored Messaging Note This is a system dependent feature for the 5604 Services license only You can send colored messages to handsets The application sending the message determines the color of the message Colored messaging is useful for categorizing messages In figure 12 there are two colored messages a new message and a read message in the message inbox left in the figure The messages are indicated by a gradient color bar behind the envelopes When reading a message a gradient color bar is appears below the envelop right in the figure 2011 01 31 Patient ready for transport From X ray To B 12 3 Figure 12 Colored Message Patient ready 2011 01 31 To enable colored messaging see the corresponding manual for the application used In addition colored labels can be mapped to message bee
56. e access The display normally displays date and time the Owner ID and handset number The Owner ID can manually be set by the user will 11 00 1 1 01 12 2011 2 System A 123456 4 Menu P Book More 5 Figure 3 Display Configuration in Standby Mode The Status bar 1 is used for icons which give the user information about signal strength missed calls new messages phone lock key lock sound off time and battery status This row is always visible in all screens The Header bar 2 displays the current date headset connection Bluetooth connection and System connection The Active area 3 is used for information such as the name of the system to which the handset is connected A user identity provided from the system and or an Owner ID can also be displayed if configured in the Settings menu This is also the area for dialog window text for example missed calls or to confirm an action The Scroll bar 4 is placed to the right of the Active area It becomes visible when a menu Screen has more than six menus or if the complete text in a message cannot be displayed on the screen simultaneously The Soft key bar 5 is used for soft keys which can be used as short cuts for functions in the handset See Soft Keys on page 11 Signal strength icon is visible in the upper left corner The staples shown in display depend alll J onthe signal strength Full battery icon appears in upper right c
57. e die gea e ed ms 51 Check the Voice Mail Inbox 0 0 mr 51 One Key Voice Mail Access 51 Alarm Operation sic Re ee Een d E VAR e els 52 Push button Ala xut Geese ds pane qb ds 52 Acoustic Location Signal 52 Test A BETTE terere eite tert ett Stet sdfde anda t etr e sede Tas 52 5604 Wireless Handset User Guide Alarm with Location Information 52 Alarm wih Dala onsite E RIP ERR EE EIER ROSE SACRE E gel pg 53 Automatic Call after Alarm 53 Menu eri o deii dob Mea er 54 Customizing the Menu 54 mee epe eR at tee seo e 54 CONLACIS Rast speso exe delet sm aed a da 55 ea pev De vb ass debe P EE ANE E dest DE S ae ee E E ETE E 56 MESSAGING sis tier erue OS ed Rie antes vds etras Vedi deals 57 SENICE a RES Rael aba d ee Ee 57 SNOM CUIS ebat ieu Speed e estate erupit mira ustedes et ws 58 Gonnections dn Le deve Lb Ea e ec etse s 59 Settings 4i soe eet ucro
58. edv egi dra dipsa 74 IIB OX qe C EE 74 Write New lt 75 Unsent Messages iux mcum Re x me x hme e Re eR eee X 76 vi Table of Contents Messages kot Ye Ra RR Le Ra e Mt te RR ante DLE bad Reggae MERC ad 76 Profiles Men etn Ea a dob ar dd a ee i 77 Contacts Mensa ounce des D STEP e cR CR d TRI gk LC URL PRA en 79 Gall a sae x os c SCIRE e cC Re 79 Add a ob act ie er ica ce I I rim e ert 79 Edita Contact e cor eer ee doce s Dele do RE RORIS a PRORA ORTU RH ANE I ete RR 80 Palete ad Comac oti e f PC a e Certe oi pr Vr eel ue fcfe e c ce RE 80 Central Phonebook ek ches p EE er ee ea ov WR eed eo 81 Settings Men iter de ru E vie PR s Para DE EAR owe EAR ada 82 Sound and Alert Settings 82 Keypad Lock Settings iranran Deep RE REIP IY A REDE baa 84 Phone Lock Settings 00 00 cee ttn 85 Display Settings teens 86 Time and Date Settings ere seeds fete E dd ewes 87 Answering cssc estie ER EIER ee am eet ete es 88 Change Text Size for Messages 88 Change the Menu Language
59. end Enter the number go FP zc Press Send 41 Mitel 5604 Wireless Handset User Guide Receive a Message with Request for Answer In the status bar a message with request for answer is indicated the same way as an ordinary message see Receive a Message on page 37 In the message list the message with request for answer is indicated by the 69 Accept Reject Message Press the soft key Accept or Reject When an acknowledged message has been replied to the icon is shown in the message list The text Accepted or Rejected and time and date is also added to the acknowledged message Note The option Delete is not available for a message with request for answer An unacknowledged message can be deleted only from the message list Message Queuing and Message Priority 42 Note This feature applies to the 5604 Services license only The default settings is that each message will be displayed without being interrupted by another message except if the new message is of higher priority Messages that are not shown yet are placed in a queue and the priority and time of reception determine the position in the queue There are 9 levels of the priority 1 is highest priority and 9 is lowest priority If several of the messages have the same priority the message that was received first is shown first If a new message with a higher priority is received while another me
60. et Configuration Manual The user may also select one of the following for the automatic key lock On the keypad is automatically locked if it is not used before the specified lock time elapses On except calls the keypad is automatically locked if itis not used for the specified lock time If the user is in call when the lock time elapses the keypad remains unlocked until the user has completed the call Off the keypad is never automatically locked Note A call can be answered or ended while the keypad is locked For the 5604 Personal Alarm the alarm button can be pressed while the keypad is locked If configured in the PDM Device Manager any one of up to five predefined emergency numbers can be called while the keypad is locked See the Mitel 5604 Wireless Handset Configuration Guide Activate the Automatic Key Lock Theuser activates the automatic key lock and sets the Auto locktime from the handset Settings menu in the following way 1 Select Locks 2 Select Automatic key lock and select On or On except calls 3 Press the Back soft key to redisplay the Locks menu 4 Select Auto lock time and press the Select soft key 5 Select the required lock time and press the Select soft key Deactivate the Automatic Key Lock 1 Select Locks 2 Select Automatic key lock and select Off Automatic Key Unlock The user can configure a locked keypad to unlock automatically when a call or me
61. et profile This is done in the PDM see the Mitel 5604 Wireless Handset Configuration Guide If an own profile is configured in the PDM it will be selectable in the handset menu Customizing Your Phone Customizing Your Phone Switch the Handset On Off Note If ahandsetrestriction is enabled it might not be possible to switch off the handset See the Mitel 5604 Wireless Handset Configuration Guide When the handset is switched off 1 Press and hold the On hook key amp When pressing the On hook key the handset vibrates and the display lights 2 Adialog window Switch on appears 3 Press Yes to confirm When the handset is in idle mode Note If the handset is a shared Hot Desk phone it must first be logged out to be able to switch off the handset See Log a Shared Hot Desk Phone On Off on page 15 1 Press and hold the On hook key amp The Switch off window appears 2 Press Yes to confirm Log a Shared Hot Desk Phone On Off Note This feature requires that the parameter Phone mode is set to Personal See the Mitel 5604 Wireless Handset Configuration Guide The shared Hot Desk phone feature allows more than one user to use a handset When a handset is configured to be a shared phone hot desk it can be used by any shared phone hot desk user inthe system The message and calllists are deleted when a user logs off of a handset Log on a Handset Before you log on to the hand
62. file Press Save Press More Select the profile from which settings will be used for the new profile Press More Select Import from Select an option to be added imported removed if required o 0o uoo gt ND Select a setting 10 Press Edit to make the changes Activate a Profile 1 Select profile from list and change profile as wanted When a profile is activated the icon m is displayed in idle mode 77 Mitel 5604 Wireless Handset User Guide 78 Delete a Profile 1 2 3 4 5 Select a profile from list Press More Select Delete from the list Press Delete Press Yes to confirm Edit a Profile oa gt DN Select a profile from list Press More Select Edit from the menu Select the information to be edited Press Edit Perform any of the following options Edit a setting by marking it and then press Edit e Add additional settings by pressing More and selecting Add setting or Import from Remove a setting by selecting it and selecting More gt Remove setting Make changes Press Save to confirm Navigate the Menu Contacts Menu The handset has a local phonebook with 250 entries you can add delete or edit names and numbers The phonebook lists all names in alphabetical order three numbers can be added for each contact work number mobile number and other number In addition you can download a company phonebook to the
63. fter the hot key soft key is pressed or service is selected The data can be predefined when programming the soft hot key or service See Define a Soft Key on page 71 Define a Hot Key on page 72 or Add a Service on page 73 Send Mobile Data with a Prefix Mobile data with a prefix is sent from the handset by entering data and then pressing a pre programmed hot key or soft key or selecting a service Mobile data with a prefix can be used to send information to an application in the system You define the prefix when you program the hot soft key or service See Define a Hot Key on page 72 49 Mitel 5604 Wireless Handset User Guide Procedure Call 50 When configuring the functions Call services In Call menu Contacts or a shortcut service to the Phone call function the data added in these functions is static When entering the data for the function to be used it is possible to add a variable character U that allows the user to enter additional numerical characters before calling the number sending the data to a system See the following example for more information Example of configuration A user wants to create a service with the Phone call function The PBX requires that a prefix must be added to a phone number In this case the user can pre program the prefix and then enter the applicable phone number when using the Phone call function 1 Press Menu or the confirmation button Select Services Select A
64. g e Meet Me Conferencing To use Config Assistant Press More e Select Config Assistant Follow the voice prompts to make the changes to the required features Reverse Transfer 36 You can use Reverse Transfer Call Pick Up to answer calls that are ringing or holding at other extensions For example if you receive a call while you are away from your desk you can pick up the call from another extension To use Reverse Transfer 1 Press More 2 Select Reverse Transfer 3 Dial the extension or hunt group number where the call is ringing or holding The call is transferred to the phone you are using and you are connected to the caller Messaging Messaging Message List The thirty last received messages are stored in a list The message list is located in the Messaging menu Inbox Time and date information is included in the message Receive a Message Incoming Message for 5604 Services License When atext message is received the LED starts flashing and the message alert signal sounds The New message icon and the content of the received message are automatically displayed The icon will remain in the display until all new messages are opened If the message is received during a call a beep notifies the user It is possible to reply forward the message call the sender and call number included in a text It is also possible to read the message later by selecting Close A received message is stored in
65. g languages works only if the DECT base station is configured to support it 13 Mitel 5604 Wireless Handset User Guide Headset 14 If you will use your handset frequently we recommended you use a headset so you have both hands free The headset comes in three versions microphone integrated in the cable microphone on a boom and hearing protection In order to achieve optimal audio quality with your headset we recommend you select the corresponding headset profile Note Itis possible to configure the headset button with a specific function such as hook off dial last called number or dial a predefined number See the Mitel 5604 Wireless Handset Configuration Guide for more information The default setting is microphone on a boom that is the audio is optimized for using a headset with microphone on a boom The headset profile can be changed in the menu by do as follows 1 Enterthe menu by pressing the Menu soft key or the confirmation button on the Navigation key Select Connections Press Select or the confirmation button on the Navigation key Select Headset c gt Select the corresponding headset profile from list that is Mic on boom Mic on cable or Hearing protection 6 Press Select or the confirmation button on the Navigation key If the pre configured headset profiles do not match the headset in use or the audio performance is bad itis possible to configure an own heads
66. ge Log gt zc 8 Select Inbox Select a message Press View Press More Select Forward If required write additional text Enter the number to which you will forward the message or press the middle soft key to open the phonebook and select a number Press Send to forward the message Call the Sender of the Message 1 2 3 4 Select Inbox Select a message Press More Select Call sender Call a Number Included in a Message If the sender has written a number in the message you can call the number without dialing it 1 2 3 38 Select View Select More Select Call no in text Messaging 4 Select a number in the list 5 Press Call Save a Number 1 Select Inbox Select a message Select View Press More Select Save number Select Work number Mobile number or Other number Add a name and press OK o Noo no Press Save The number will be added to the contact list Write and Send a Message A message can be constructed from scratch or from a predefined template that can be used as itis or edited For additional information about message templates see Message Templates on page 47 The maximum message length is normally 140 characters but may be less depending on the character set used The first character entered is always upper case followed by lower case character However this may be overridden by pres
67. ing a Sallsz aci etx Rer TE nb RS x dM ep NA LL Ln 22 Adjust the Volume during a 22 Open Contacts during a 22 Open Messaging during a 22 Turn the Microphone on off during Call 22 Lock Unlock the Keypad during a Call 23 Start a New Call during a Conversation 23 Declining a Call with a Predefined Message 23 Call Handling for MiVoice 25 iple e NEUE 26 Transfek ud b ERE qae b eer ar e eer uu Pn uoa og Hed UP tae eue ak 26 Conference irl fotu hes LI Eon up ei 27 Answer Call 27 EP ETP 28 Gall Park ere eb tee ee tates tache PEST ee e ad ees 28 Advanced Features for MiVoice Business 29 Calls WOLLE eda ade 29 Forward DE 30 GalliPIeK pr su aot endo tx UR Ce Rest wee Geckos 30 Do Not ted ut e Rc rr es 30 Direct Page eens satis ni EM Pea ees ee rae PRs pa E EUER ERES 31 Gro p Pade wind ceste bebe epa eee ne IE EAE Eee
68. l 1 Select More 2 Select Delete or Delete all 3 Select Yes if the unsent message shall be deleted Sent Messages 1 Select Sent to view the list 2 Select View Forward a Message 1 Enter additional text if required 2 Enter a number or press the middle soft key to open the phonebook 3 Select Send Delete a Message 1 Select Delete 2 Select Yes to delete the message Delete Delete All 1 Select More 2 Select Delete or Delete all 3 Select Yes to delete the unsent message Navigate the Menu Profiles Menu You can set up your own profiles for incoming calls message alerts vibrating alerts and key sounds This can be useful when there are many users on the same handset and they want different sound profiles It can also be used for temporarily settings for example to silence the ring tone for incoming calls while in a meeting You can readily switch between different profiles 1 Enterthe menu by pressing the Menu soft key or the confirmation button on the Navigation key 2 Select Ga in the menu Add a New Profile Press Add new Enter name of the profile Select Save Press More Select Add settings Select the settings to be added to the profile Repeat steps 3 to 6 to add additional settings o NOW Fer gt Select a setting and press Edit to make the changes Create a Profile based on Another Profile Press Add new Enter a name for the pro
69. lect a headset type from list 3 Press Select System Change System Select Automatic or a specific system If the handset is set to Automatic it selects a system according to the priority list See Priority on page 65 Subscribe to IP DECT System Release 4 x or higher A handset can subscribe to an IP DECT system automatically if the following are fulfilled 1 Only visible if the headset profile has been configured in the PDM WSM 62 Navigate the Menu The IP DECT system is configured for Easy Registration see the Mitel IP DECT Base Station Installation and Operation Guide handsets extension number and IPEI are registered in the IP DECT system see the corresponding manual for the IP DECT system handset is not subscribed to any systems handset software is version 4 0 x or greater 1 If needed switch off the handset by pressing 5 2 Switch on the handset by pressing 3 Select language to be used or press Cancel If Cancel is pressed the default language English will be used 4 The handset starts to search for IP DECT systems and will subscribe to the system when it is found Note If no system is found within 2 minutes or Cancel is pressed the handset s EA subscription menu is displayed Continue with step 5 in the procedure Subscribe to Other System on page 63 for more information Notes about Subscribing Handsets and Hot Desking
70. lists stored in the handset When the parameter is activated and the function has been downloaded to the handset the lists will be deleted when the handset is placed in the charger This can be useful during administration of handsets for new users See the Mitel 5604 Wireless Handset Configuration Guide 1 This feature applies to 5604 DECT Location license only System Handling System Handling Software Upgrade and Additional Features You can upgrade the software and features of the 5604 handset using the PDM or the WSM See the Portable Device Manager PDM Installation and Operation Guide or WSM Installation and Operation Guide Examples of additional features that can be downloaded configured via PDM WSM Company phonebook Downloadable languages Customizing the Menu Tree Licences See the Mitel 5604 Wireless Handset Configuration Guide for more information To view the handset s software version enter 34 in idle mode Handset Updates via Charging Rack From time to time users are instructed to leave their handsets in a central charging rack to allow the handset to be updated with new features and functions An ongoing update is indicated by the in the handset header bar and an Updating handset message is displayed in the active area During the update a message is displayed to indicate that an update is in progress as shown in figure 14 The OK soft key can be selected to close the message alll
71. ll Do Not Disturb To activate Do Not Disturb 1 2 3 30 Press More Select Do Not Disturb When you hear a re order tone press 5 to hang Do Not Disturb is activated Advanced Features for MiVoice Business To deactivate Do Not Disturb Press More Select Do Not Dist Cancel When you hear a re order tone press 25 to hang up Do Not Disturb is deactivated IMPORTANT Do not select an option from the active call menu during any of the Paging features The options are not applicable and your call will be terminated if selected Direct Page Direct Paging allows you to page a party through the party s hands free speaker 1 Press More 2 Select Direct Group Page 3 Dial the extension number 4 Announce the page Group Page Group Paging allows you to page a group of telephones through their built in speakers 1 Press More 2 Select Direct Group Page 3 Doone ofthe following To page your prime page group press To page a specific page group dial the page group directory number 4 Speak to the dialed party after the tone Loudspeaker Page 1 2 3 4 Press More Select Loudspeaker Page Dial the paging zone number if required Wait for the ring back and announce the page Note Ask your Administrator for the paging zone number 31 Mitel 5604 Wireless Handset User Guide Call Handling for the Mitel 5000 CP Q Tip These feature descriptions
72. lling from a handset with a locked keypad Microphone on off Contacts Messaging linbox Write new message Unsent Sent New Call 1 Call Phonebook Cancel Hold Retreive Release Call Swap Join Call Back Answer Call Waiting Call Park DTMF DECT Info Location Info gt DECT Location info General purpose name 1 General purpose name 10 Visible if enabled defined in the PDM WSM Visible if the Admin menu is activated You require the DECT location license Additional In Call Functions In addition to the default In Call functions you can define 10 system specific codes for general purposes See the 5603 5604 5607 Programmer and Installation and Maintenance Guide 61 Mitel 5604 Wireless Handset User Guide Navigate the Menu ail 1100 Messaging Figure 13 Main Menu 1 Messaging 5 Profiles 2 Short cuts 6 Services 3 Settings 7 Connections 4 Contacts 8 Calls Connections Menu 1 Enterthe menu by pressing the Menu soft key or the confirmation button on the Navigation key 2 Select Eu in the menu and press the confirmation button or the Select soft key Headsets In order to achieve optimal audio quality we recommend you specify a headset type Mic on boom Mic on cable or Hearing protection Additional headsets might be visible in the list To specify a headset type 1 Select Headset 2 Se
73. loud sounds can contribute to hearing loss keep the volume at a moderate level Frequency Range The handset is a radio transmitter and receiver When it is on it receives and sends out radio frequency RF energy The handset operates on different frequency ranges depending on market and employs commonly used modulation techniques EU 1880 1900 MHz USA 1920 1930 MHz LA 1910 1930 MHz BR 1910 1920 MHz 1900 1920 MHz Exposure to Radio Frequency Signals This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This device complies with FCC SAR limit of 1 6 W kg The maximum SAR value measured when used at the ear and when worn on the body using a belt clip is as follows SAR values Head 0 072 W Kg Body worn 0 036 W Kg This device must not be co located or operating in conjunction with any other antenna or transmitter About Your Phone Use of non Ascom approved accessories may violate the FCC RF exposure guidelines and should be avoided Environmental Requirements DECT Handset Only use the handset in temperatures between 0 C to 40 C 32 F to 104 F Avoid exposing the handset for direct sunlight or close to other heat sources Avoid volume levels that may be harmful to your hearing Exposure to excessive sound pressure from a handset s earpiece or headset may cause permanently hearing loss Donotexpose the handset to o
74. m up or down in the list Note This is used in combination with system set to be Automatic see Change System on page 62 1 Select Priority 2 Select Up or Down to change the priority 3 Select Back to save the priority In Charger Redirect Calls While Charging You can redirect calls to another extension when the handset is placed in the charger Redirecting calls enables message absence See Messages Absence While Charging on page 66 for more information The function is automatically cancelled when the handset is removed from the charger Note The extension where the calls will be redirected to is configured in the PBX 1 Select In charger 2 Select Redirect Switch off While Charging When you place the handset in the charger it can be switched off while it is charging When you remove it from the charger it will switch on again 1 Select In charger 2 Select Switch off End Call When put In Charger The handset can be configured to end an ongoing call when put in the charger 1 Select In charger 2 Select Call behavior 3 Select End Call 65 Mitel 5604 Wireless Handset User Guide 66 Mute Handset While Charging When you place the handset in the charger it can be muted while it is charging When it is removed from the charger it will switch on the sound again 1 Select In charger 2 Select Sound off Loudspeaking Handsfree While Charging 1 Select
75. mber or press EE to access the phonebook 5 Press 5 Declining a Call with a Predefined Message A call may be declined with a predefined message by the called party provided that both parties are connected via an IP DECT system To decline a call with a predefined message when the handset rings perform the following steps 1 Inresponse to the Reply with a message template prompt press the Yes soft key to send a message to the caller A list of predefined messages is displayed in the Templates menu 2 Select andif required edit the message as described in The Templates Menu on page 48 23 Mitel 5604 Wireless Handset User Guide 3 Click the soft key Send The calling party number is displayed in the handset display 4 Clickthe soft key Send A Message sent confirmation is displayed and the message is sent to the caller 24 Call Handling for MiVoice Business Call Handling for MiVoice Business Tip Thesefeature descriptions apply to the use ofthe 5604 Wireless Handset on MiVoice Business For information on the Call Handling features on the Mitel 5000 see Call Handling for the Mitel 5000 CP on page 32 During a call you may need to use features such as Hold Transfer Conference Call Swap Callback and Call Park You access these features during a call by pressing the More soft key It displays the In Call menu depicted in the following image Microphone on off Contacts Messaging
76. n customize the menu with functions you use often 1 Enterthe menu by pressing the Menu soft key or the confirmation button on the Navigation key 2 Select the menu and press the confirmation button or the Select soft key Add a Service 1 Select Add new 2 Enter a name of the service in the field 3 Press OK 4 Select a function by using the a and v on the navigation key 5 Press Select or the confirmation button 6 If necessary enter values in the fields applies only to some functions 7T Press Back 1 Applies to the 5604 Personal Alarm license only 73 Mitel 5604 Wireless Handset User Guide Edit a Service 1 Select a service by using the 4 and v on the navigation key 2 Press More 3 Select Edit 4 Editthe service parameters 5 Press Back Delete a Service 1 Select a service by using the 4 and v on the navigation key 2 Press More 3 Mark Delete by using v on the navigation key 4 Press Select 5 Press Yes to delete the service 6 Press Back Messaging 1 Enterthe menu by pressing the Menu soft key or the confirmation button on the Navigation key 2 Select 24 in the menu and press the confirmation button or the Select soft key Inbox 1 Select Inbox to view the message list 2 Select a message by using the a and v on the navigation key Reply to Sender 1 Select View 2 Select Reply 3 Enter text 4 Select Se
77. nd Delete a Message 1 Select More 2 Select Delete 3 Select Yes to delete the message 74 Navigate the Menu Forward a Message Select More Select Forward Enter additional text if required Select Send Enter number gt Select Send to forward the message Call a Sender 1 Select View 2 Select More 3 Select Call Sender Call a Number in Text Select View Select More Select Call No in text Select a number from the list Select Call co PF Save a Number Select View Select More Select Save number Select Work Number Mobile number Other number Press Add Enter name for the contact Press OK Press Save The number will be saved in the contact list o NOMAN gt Write a New Message 1 Select Write new message 2 Enter text and press Send See also Messaging on page 37 It is possible to save the message and send it later by pressing the soft key Back and select Yes The message will be stored under Unsent messages 3 Enter number or press middle soft key to get number from contact list 4 Press Send 1 Only visible if the number consists of minimum 3 digits 75 Mitel 5604 Wireless Handset User Guide 76 Unsent Messages 1 Select Unsent to view the list 2 Select message to edit send 3 Select Edit edit text and or just select Send Delete Delete Al
78. o for example a broken display The easy replacement procedure is done via the handset display and the 5603 4 7 Programmer or the rack charger The following settings are replaced during easy replacement e DECT registration User parameters including User ID Contacts The extension number is assigned to the new handset The following settings are not replaced during the easy replacement Calllist Messages License s Before Starting the Easy Replacement Procedure 1 Checkthat both the old handset that is the handset to be replaced and the new handset that is the replacement handset are of the same device type 5604 Note It is possible to perform Easy Replacement between different licenses that is 5604 Standard 5604 Services 5604 Personal Alarm and 5604 Dect Location The new handset s license is not replaced by the old handset s license during the procedure 2 Make sure that the handset batteries are charged before starting the easy replacement procedure 3 Switch off the new handset by long pressing amp 1 license that includes the handset variant and or license dependent features can be moved to another handset using PDM WSM Maintenance Easy Replacement Procedure During the Easy Replacement procedure the LEDs of the handset and the charger follow the same LED indications This means that if the old handset has a broken display the LED indications on the charger and
79. ontact the system defective administrator 93 Mitel 5604 Wireless Handset User Guide Error or Warning Messages Display shows Probable cause Action or comment No access The network is in range but there are no access rights Switch off the handset and then switch it on again or contact your system administrator No System The handset beeps once a minute during max 30 minutes with a low tone followed by a high tone if enabled the vibrator also follows the beeps SERVICE NEEDED Parameters corrupt The handset is out of coverage or handset is defective The handset is defective Stop the beep with the Sound off key and go into range Note When re entering the coverage area it can take a couple of minutes before the handset automatically has registered into the system or contact the system administrator Select the reset option on the middle soft key if available If no reset option is available or fault does not resolve the issue the handset needs repair SERVICE NEEDED Invalid IPDI Note This display message is only shown in English Easy replacement procedure not followed correctly or failure during easy replacement procedure Send the handset for service Enter PIN code Battery low charge now The handset s lock is activated The battery level is low Enter the required PIN code If the PIN code is lost enter a new one via PDM or do a fact
80. orner Low battery warning icon is shown when the battery has 10 or less remaining capacity Empty battery warning icon flashes when the battery has 5 or less remaining capacity left m About Your Phone Sound off icon appears when the Sound off key or Mute button is pressed m The Silent Volume 0 icon is displayed when the volume has been set to Silent Microphone off icon indicates a silenced microphone It appears after a long press on the Sound off key Mute button during a call During a PTT call the microphone is silenced when the PTT button is released Loudspeaking icon appears in the soft key bar during a call Pressing this icon turns on the loudspeaker Loudspeaking off icon appears after the soft key for Loudspeaking icon is pressed Pressing this icon turns off the loudspeaker X Al N New message icon or Interactive message icon indicates that a new text message or messages has arrived The icon remains in the status bar until all new messages in the inbox are read e Request for answer icon in front of a message indicates that this message must be acknowledge rejected Voice mail message icon appears in the status bar when voice mails are received The eval icon remains until you listen to your the voice mail Voice mail message icon appears in the message box when voice mails are received The eal icon remains until
81. ory reset via the PDM Charge or replace the battery Phonebook is not available at the moment The phonebook does not respond not available at the moment Try again later If the fault persists do a factory reset via the Admin menu or PDM Voice mail number not defined There is no Voice mail number defined in the handset Define a Voice mail number via the PDM Could not encrypt connection The parameter Encryption Required is enabled in the handset in combination with 1 Un encrypted base station s and or 2 Unsupported base station s 1 Disable the Encryption Required parameter in handset and or 2 Enable the encryption in the base station s and or Note If base station s is used the software version must be 3 1 x or later 3 Use supported base station s Ask your supplier 94 Troubleshooting LED Error Indications See also LED Indications during Easy Replacement on page 100 LED is flashing red quick flash 100 ms on 800 ms off 1 Ifathird handset that is another handset than the old the replaced handset and new the replacement headset handset is inserted into the charger during Easy Replacement this error indication appears Change to the correct handset 2 The charger has found that Easy Replacement does not work Change back to the new handset LED is flashing red long flash 800 ms on 100 ms off Error during Easy Re
82. ove perform the following steps 1 Openthe Templates menu as described the context in which the template is being used 2 Select the required message from the Templates menu 3 To edit the message use the handset navigation key to move to different parts of the message the handset key pad to add additional text and the Clear soft key to delete unwanted text Answering a Text Message with a Predefined Message To respond to an incoming text message with a predefined message perform the following steps 1 Press the soft key Reply 2 Press the More soft key The Templates option is displayed 3 Press the soft key Select A list of predefined message templates is displayed 4 Navigate to the required message template and press the Select soft key If required edit the message as described in The Templates Menu on page 48 5 Press the soft key Send The message sender s number is displayed in the handset display 6 Press the soft key Send A Message sent confirmation is displayed and the message is sent to the caller Messaging Mobile Data Note This is a system dependent feature for the 5604 Services license only Send Mobile Data You can send user entered data from the handset by pressing a pre programmed hot key or Soft key or selecting a service Mobile data can be used for actions such as opening a door or starting or stopping a machine The data can either be predefined or entered a
83. p codes See the P DECT WSM Installation and Operation Guide Calling while Reading a Text Message 46 A user can make a call while reading a text message to review and discuss the message with the called party The called party may be either message sender that is the same party that sent the text message Adifferent party The user can activate the loudspeaker function during the call to make it easier to read the received text message while talking to the called party Calling the Message Sender To call the message sender while reading and reviewing a received text message perform the following steps 1 Receive the text message and call the message sender as described in Call the Sender of the Message on page 38 2 Waitfor the called party to reply The message is replaced by the ongoing call details The user may now e Continue with the call without referring back to the received message Messaging e Redisplay the message and continue the call to further review and discuss the mes sage See Hedisplay the Message and Continue with the Call on page 47 Redisplay the message and terminate the call See Redisplay the Message and Ter minate the Call on page 47 Calling a Different Party To call another party to read and review a received text message perform the following steps 1 Open the message and press the More soft key 2 From the pop up menu navigate to the Call menu item and press
84. page 29 Make a Call Pre Dial Enter the number and press cm get the line The number is shown on the display while dialing If required you can press the Soft key Clear to erase the number You can use the navigation key to step and add delete a digit in the middle of a number An international number can be dialed from the handset by entering a character followed by the country code and local number To enter the character long press the 0 key until the character is shown in the display Note The character cannot be entered and international numbers cannot de dialed in the following circumstances f the 0 key has been configured as a hot key Ifthe handset has been set up to perform advanced functions normally used by a system administrator as described in Admin Menu on page 90 You can turn on the tone sender in a pre dialed number by making a long press on the key Dial Using a Pre programmed Hot key Soft key or Multifunction Button Note The Multifunction button does not apply to the 5604 Personal Alarm license The Multifunction button hot keys and soft keys can be programmed with a handset number Press the pre programmed hot key soft key or Multifunction button to dial the number The call will automatically be connected 19 Mitel 5604 Wireless Handset User Guide 20 Dial a Number from the Call List 1 2 Press 5 Select a number and press e or the Call soft key to dial The
85. pen flame e Keep the handset away from excessive heat and moisture Avoid sudden temperature changes to prevent condensation in the handset It is recom mended to put the handset into an air tight plastic bag until the temperature is adjusted for example when entering or leaving a cold heated building on a warm cold day e Protect your handset from aggressive liquids and vapors handset may retain small metal objects around the mouth cap or ear cap region If the handset has been exposed for water or condense remove the battery immediately and let it dry completely before re inserting the battery Keep the handset away from strong electromagnetic fields Do not place a cold handset in a charger Chemical Resistance The alpha and numeric characters printed on the exterior of the handset have been tested and found resistant to chipping fading or wearing off when the handset is treated with common cleaners and disinfectants or perspiration The following chemicals have shown no harmful effect 3 Hydrochloric Acid e M alcohol 70 Methylated Ethanol 60 Chlorhexidin 0 5mg ml Acetone can be damaging to the plastic casing of the handset and should not be used Mitel 5604 Wireless Handset User Guide Icons and Text in the Display All functions and settings available to the user are shown as icons and text in the display The icons and text in the display indicate functions and settings to which you hav
86. placement Both telephones need to be sent for service 95 Mitel 5604 Wireless Handset User Guide Operation Notice Accessibility and Voice Quality 96 The base network is not always available If you do not get in contact with your system contact your system administrator For best voice quality avoid positioning near computer radio or similar equipment Operating Area You can only use the handset in the area that is covered by your system Outside this area you will loose contact with the system The signal strength icon will be low and Searching will appear Out of Range When you leave the system s coverage area a short beep will sound and the text Searching will appear in the display The out of range beep will be repeated every minute for 30 minutes You can turn off the sound by long pressing 9g or e When re entering the coverage area it can take a couple of minutes before the handset automatically registered with the system Maintenance Maintenance Maintenance of Batteries Battery Warnings The Low battery icon appears when the battery has 1096 or less remaining capacity m In addition a warning signal sounds every minute the LED flashes orange and the dialog window shows Battery low Charge now appears The Empty battery icon flashes when the battery has 5 or less remaining capacity FA In addition a warning signal sounds every second the LED flashes red and the dialog window
87. s to be active on the PTT call from the time a user initiates a PTT request Note Multiple PTT groups are supported if a handset is a member in multiple groups the PTT Groups can be programmed onto the handset menu to enable selection of the appropriate PTT group Call request Accept a PTT Invitation Voice Style The PTT invitation is indicated by a icon and is received as an incoming call In the dialog window a message containing maximum 24 characters can also be shown 1 Press The handset may accept the invitation automatically and start in inverted mute and loud speaking mode depending on the configuration of the received PTT invitation 2 Press and hold the Mute button to open the microphone for transmitting The microphone is muted again when the Mute button is released 69 Mitel 5604 Wireless Handset User Guide 70 Reject a PTT Invitation Voice Style Press G reject the PTT invitation The handset will return to the previously shown screen See also Re join a PTT Group on page 70 PTT Message Style System Application Initiated This mode is typically used in conjunction with an application that triggers the PTT call based on a alarm or communication escalation Accept a PTT Invitation Message Style Note This method requires an additional Alarm Management Server AMS module The PTT invitation is received as a message can contain up to 1000 characters and is viewed the same way
88. set ensure it has been switched on See Switch the Handset On Off on page 15 for more information 1 If your handset display is lit you will see Please Login Press any key The Login prompt appears 2 3 Press Yes 4 Enter your extension number and user PIN 5 Press Login 15 Mitel 5604 Wireless Handset User Guide You are logged in and will you will see your extension number in the idle display Note If the IP DECT system supports Hot Desking and the feature is enabled in the handset via PDM Device Manager the handset s call list will also be downloaded to the handset Calls made by the same person with other devices over the same IP DECT system will be listed Log off a Handset 1 Press and hold 2 When the Logout window appears press Yes If the Logout in Charger option is selected either on the handset or via PDM the user is logged out when the handset is placed in the charger A useris also logged out from the handset when logging on using a different device but the same user account Note If a phone is shared and one of the users logs off the shared phone hot desk the lock that prevents the handset from unauthorized use is deactivated For additional information see Lock Unlock the Handset on page 17 Turn On Off the Audible Signal A long press on the d or a in idle mode toggles the ring signal on off The x icon indicates a silenced handset Lock Unlock the Keypad
89. sing the key before entering the character When pressing a key the first available character for that key is displayed see See Alphanumeric Keys on page 13 To enter the other characters supported by the key press the key until that character appears in the display The keys 0 9 or can be used Keys 0 and 1 contains special characters see See Alphanumeric Keys on page 13 to see all characters For example to enter the character E press key 3 twice E appears in the display and is selected after a timeout or when another key is pressed To delete a character press Clear To construct and send a message perform the following steps 1 Select 2 Select Write new message 3 Write the message from scratch or select a message template by pressing the More soft key and if required edit the message as described in The Templates Menu on page 48 1 This option is visible only if the number consists of a minimum of 3 digits 39 Mitel 5604 Wireless Handset User Guide Note The More key is not displayed if no message templates have been defined 4 Press Send 5 Enter the call number 6 Press Send to send the message Unsent Messages 1 Select in the menu 2 Select Unsent to view the list 3 Select message to edit send 4 Select Edit edit text and or just select Send Delete Delete All 1 Select in the menu Select Unsent Select message in the list Select More
90. ssage with a Predefined Message on page 48 End a Call Press amp to end the call The duration of the call is shown the display The total time of the call can also be retrieved from the Calls menu gt Call time 21 Mitel 5604 Wireless Handset User Guide During a Call 22 Note Some of these functions are system dependent The parameters are set up in the Portable Device Manager See Mitel 5604 Wireless Handset Configuration Guide and Portable Device Manager PDM Installation and Operation Guide If the handset is configured via PDM Device Manager it is possible to call a predefined emergency number while the handset keypad is locked When calling from a locked handset itis only possible to access the Microphone on off function by pressing the soft key More However the entire menu is accessible when calling from a handset with locked keypad Adjust the Volume during a Call Press the Volume up button to increase the volume and the Volume down button to decrease the volume The handset will now store and keep the new volume level It is also possible to use the navigation key a and v to adjust the volume Open Contacts during a Call 1 Press the More soft key 2 Select Contacts 3 Press Select 4 Select Call contact to search a local or company phonebook contact or select Central phonebook to search a central phonebook contact e Press Select 6 Select a contact
91. ssage is received After the user has serviced the call or message the keypad is locked again after the specified Auto lock time expires Navigate the Menu Phone Lock Settings The handset can be protected for unauthorized use by activating the phone lock The phone lock may be set to On The handset is automatically locked if not used for the specified automatic lock time or when it is first turned on On in charger The handset is locked immediately when placed in the charger When removed from the charger and unlocked by the PIN the handset remains unlocked Off The handset is never locked The phone lock is activated when the handset is placed in the charger The default phone lock code 0000 can be changed to any 4 8 digit code The length of time before the handset locks automatically is set by the Auto lock time parameter The shortest time that can be set before the handset locks is 5 seconds and the longest time is 3 minutes Note If configured in the PDM Device Manager any one of up to five predefined emergency numbers can be called while the keypad is locked See the Mitel 5604 Wireless Handset Configuration Guide Activate the Phone Lock 3 Select Locks gt Phone Lock gt Auto phone lock 4 Select On or On in charger 5 Enter a PIN code 6 Press OK If the PIN code is forgotten it can be removed by your distributor Deactivate the Phone Lock 1 Select Locks
92. ssage is read the new message will replace the old message in the display The old message will be placed in the queue If a new message with equal or lower priority is received while another message is read the new message will be placed in the queue You can specify how long a message will be displayed See the Mitel 5604 Wireless Handset Configuration Guide Messaging New messages 010 Figure 10 Message Queuing and Priority Message Priority and Call Priority Note This feature requires settings in the PDM Device Manager See the Mitel 5604 Wireless Handset Configuration Guide The default setting is that the call information dialog always shall be visible in front of a message at incoming calls It is possible to configure if a message with a certain priority shall be displayed without being interrupted by a call By setting a call priority the handset compares the call priority with the message priority in order to determine which information to be displayed that is the call information dialogue or the message If the message priority and the call priority are equal the message will be displayed 43 Mitel 5604 Wireless Handset User Guide Message Indication Repetition By default when a new message is received displayed the LED starts flashing green once and the message alert signal sounds It is possible to configure the handset to repeat the alert signal for an unread message every 7th second as long it is displa
93. st Missed call icon indicates missed calls in the status bar PDM WSM communication icon is visible when handset is communicating with PDM WSM via advanced charger Profile active icon Personal Alarm icon indicates that the handset is a 5604 Personal Alarm license Menu icons Ex E A The Contacts menu contains all names numbers in the local phonebook In addition a company phonebook with up to 1000 entries can be downloaded to the handset via the PDM It is also possible to access a central phonebook from the Contact menu The Services menu contains menu short cuts used to customize the phone menu of an individual phone The Messaging menu contains all message handling such as reading and writing messages The Calls menu contains call lists call time and call services Call services is configured in the PDM The Connections menu contains headset selection System selection and In charger selection The Short cuts menu contains short cuts for the soft keys hot keys navigation keys and the Multifunction button The Short cuts menu contains short cuts for the soft keys hot keys navigation keys and the Multifunction button e Bm P The Profiles menu allows you to add four different profiles The Normal profile is active by default System dependent About Your Phone Keys and Buttons Off hook Key This key is used to answer calls
94. t a message rather than having to construct the message completely from scratch Upto five predefined messages can be configured for the handset in the PDM Device Manager This lets the user select and send a message appropriate to the current situation such as am in a meeting or am in the operating theatre 47 Mitel 5604 Wireless Handset User Guide 48 How to use the PDM Device Manager to create store predefined messages the handset is described in the Message Templates section of the Mitel 5604 Wireless Handset Configuration Guide Before a message is sent the user may edit add or remove text from the message For example the message I am in a meeting could be appended with please call back after 1500 The message template function can be used in the following contexts Whenacallis received thatthe user wishes to decline but still acknowledge with a message without having to type a completely new message See Declining a Call with a Predefined Message on page 23 Whenatext message is received that the user wishes to answer with a text message without having to type a completely new message See Answering a Text Message with a Pre defined Message on page 48 When the user is writing a message using the handset Messaging function without having to type a completely new message See Write and Send a Message on page 39 The Templates Menu To access a template and use itin one of the ways described ab
95. ta eed Be Re ee ee A 14 Customizing Your Phone 15 Switch the Handset On Off 000 ccc cts 15 Log a Shared Hot Desk Phone On Off 15 On Off the Audible 5 0 1 16 Lock Unlock the Keypad 2 16 Lock Unlock the Handset si e beh gave eee Pee Ree Ree eee ae eee 17 Using the Loudspeaking Function 18 Making and Answering red 19 19 tre e ba bate EH 19 Pe 19 Dial Using a Pre programmed Hot key Soft key or Multifunction Button 19 Dial a Number from the Call List llle III 20 Dial the Sender of a Message 20 5604 Wireless Handset User Guide Dial a Number from the Local Phonebook 20 Dial Name from the Central Phonebook reb Y e Ree on e opi 20 Dial a Number from the Company Phonebook 21 Answera Galliis ecu ease ads ud ec Dat ete ae aah Mate R 21 Answer sas Sea tee wee ean Side ree EE 21 Enda Galle Le dette a os set ea det dae ew pes inedito 21 D r
96. tch Norska Norwegian Polish Russian Slovakian Soumi Finish Svenska Swedish or Turkish 3 Press Back Note The languages mentioned above are the default languages You can download an additional language to the handset See Software Upgrade and Additional Features on page 91 Change the Owner ID The Owner ID is set to identify the handset 1 Select Owner ID 2 Enter a name identity 3 Press Save 89 Mitel 5604 Wireless Handset User Guide Advanced Functions Admin Menu The handset has a hidden menu for system administrators See the Mitel 5604 Wireless Handset Configuration Guide The Admin menu contains Software and hardware information licence information IPEI IPDI and User ID DECT link and system information DECT location information Centralized Management status Site survey tool Licence upgrade menu Fault logging Enhanced system menu with ability to alter protection Factory reset option For quick access to the Device Information DI menu in idle mode press the keys containing DI that is 34 For quick access to the IPEI IPDI press 06 in idle mode See the table below Information Code Software version E344 Hardware version 344 License information H341 IPEI IPDI 34 or 06 User ID 4 Clear Lists in Charger 90 Via PDM WSM it is possible to set a parameter that will clear messaging lists and call
97. tel 5604 Wireless Handset User Guide 80 10 Press Back Different ring signals can be set to distinguish between contacts Add from the Call List 1 o FY Select From call list Select a number Press Add Select a number type Press Select Press Add and enter name for the contact Press OK Press Save Edit a Contact 1 o a PF YO DN Select Edit contact Select a contact Press Edit twice Enter a new name number Press OK Press Save Delete a Contact 1 2 3 4 Select Delete contact Select a contact Press Delete Press Yes to confirm Navigate the Menu Central Phonebook In the Central Phonebook it is possible to search by name or number When the search result is ready you can view contact information add the number to new contact or send a message by selecting the More soft key You can also call the number by selecting the Call soft key Select Central phonebook Search by Name 1 Select Search by name 2 Enter a first name and or a last name 3 Select Search The search result appears Search by Number 1 Select Search by number 2 Enter a handset number 3 Select Search The search result appears View Last Search Result 1 Select Last result Only the last result appears 81 Mitel 5604 Wireless Handset User Guide Settings Menu 82 1 Enterthe menu by pressing the Menu
98. the call can be established in the following modes loud speaking mode or Monitor mode or Normal mode See the Mitel 5604 Wireless Handset Configuration Guide for more information 53 Mitel 5604 Wireless Handset User Guide Menu Tree Customizing the Menu Tree You can customize the menu tree hiding any functions that you do not use The functions to be hidden are defined the PDM See the Mitel 5604 Wireless Handset Configuration Guide Calls gt e Call gt More gt e Time of call 7891 01 30 7827 03 35 7682 05 26 7845 20 Oct 03 gt 7682 05 26 gt 7845 23 Sep 03 gt Total call time Call Forward Call Forward Cancel Do Not Disturb Do Not Dist Cancel Call Pickup Call Park Retreive PTT Group 1 example PTT Group 10 example Visible if defined in the PDM 54 Menu Tree Contacts 22 Central phonebook System dependent 55 Mitel 5604 Wireless Handset User Guide Profile e Normal default Meeting example gt gt Automatic Loudspeaker This profile does not contain all of the applicable settings 56 Menu Tree gt Message List gt View gt eReply More gt e Close More Back Messaging 2 9 gt b Delete Delete all gt presen penc a e Clear Back More 1 fe Delete e Delete all gt Back gt Enter n
99. umber 1 These feature requires configuration in the handset via PDM Device Manager 67 Mitel 5604 Wireless Handset User Guide 68 Save a Number 1 Press the More soft key 2 Select Save number Send a Message 1 Press the More soft key 2 Select Send message Delete an Entry from the Call List 1 Press the More soft key 2 Select an entry to delete 3 Select Delete 4 Select Yes to delete the entry from the list Delete all Entries from the Call List 1 Press the More soft key 2 Select Delete all 3 Select Yes to delete all the entries from the list Missed Calls 1 Select Missed calls and step with the 4 and v to scroll in the list 2 Press the Call soft key to call back You can use the More soft key to view the time date of the call edit the received number add contacts and delete received numbers See Call List on page 67 for information about the functionality in More soft key Note If supported by the system the number s contact name can be displayed in the call list It is possible to turn off the dialog window that appears for a missed call Additionally it is also possible to turn off that the handset stores any calls in the call list The latter feature can for example be used to allow privacy for users sharing the same handset Call Time The total time of the previous call and last call appears 1 Select Call time Navigate the Menu
100. umber gt gt e Call no intext gt Visible if the number consists of a minimum of 3 digits Services 57 Mitel 5604 Wireless Handset User Guide Short cuts x Visible if defined in the PDM 58 Menu Tree Connections gt Mic on boom Mic on cable Hearing Protection Change system gt Automatically System A example Subscribe Change profile e Switch off Redirect Sound off Logout You cannot unsubscribe a protected system using the System menu use the Admin menu or the DECT system 59 Mitel 5604 Wireless Handset User Guide Settings E 60 Internal call Menu Tree In Call You access the In Call menu during a call by pressing the More soft key If the handset is configured via PDM WSM you can access a particular function in the In call menu directly by pressing the right soft key The In call function can be used in combination with the Procedure call function see Procedure Call on page 50 See Call Handling for the Mitel 5000 CP on page 32 for an illustration of the In Call menu Note If the handset is configured via PDM WSM you can call a pre defined emergency number while the handset is locked or the keypad is locked If calling from a locked handset you can only access the Microphone on off function in the In Call menu However you can access the entire In Call menu when ca
101. yed See the Mitel 5604 Wireless Handset Configuration Guide for message settings Priority 1 messages with certain system defined properties are handled as extra important and therefore will the alert signal be repeated every 10th second in 5 minutes or until any key is pressed Note that this is a system application dependent feature and cannot be configured in the handset Interactive Messaging Note This system dependent feature applies to the 5604 Services license only Interactive Messaging IM is a function that extends basic messaging It makes it possible for a user of a handset to access information from a client application in the system For example customized applications can be accessed from the handset A list of actions can be included in the message sent from the application to the handset An IM is indicated and viewed the same way as an ordinary message see Receive a Message on page 37 It is saved along with other messages in the message list When you read an IM itcan display several options Mark the appropriate IM and press Select If the selected option requests input enter the information required and press OK Pressing the middle soft key changes the mode to digit or text input depending on the format of the message A read message is indicated the same way as an ordinary message Note If a handset receives an IM update and the original message was deleted the handset sends a negative acknowledg

Download Pdf Manuals

Related Search

Related Contents

Manual de utilidades unificadas para impresoras móviles  Ikelite Olympus C-60 User's Manual  Whirlpool 1W10287573A Clothes Dryer User Manual      Couleurs 2012 - Toyota Canada    User`s Manual  

Copyright © All rights reserved. Failed to retrieve file