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Maytag MAH7500 Washer User Manual
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1. Review Screen This screen reviews the selections made by the Stain Brain before starting the washer Press Start Pause to begin washing or press a dis played choice to change selections continue Help Screen before stain brain you call laundry hints operating tips lock out feature Step Select Stain Brain select preferences Baby Formula Use the Pre Soak option with warm water or soak in warm water for 1 2 hour Launder with appropriate bleach and hottest water safe for the fabric and color Select the Stain Cycle option and Extra Heavy wash time If a greasy looking stain remains re launder n2 a A set washer for this stain Step To automatically set the washer to run the appropriate cycle for the selected stain touch Set Washer For This Stain 2 E Step Touch the Help touchpad a B Stains gt baby formula beverages Step Select the appropriate stain listing Note Use the arrows at the top of the letter screen to scroll from letter to letter Your Maytag Neptune washer should be properly leveled is noisy Weak floors can cause vibration and walking Besure the rubber feet are installed on the legs To answer questions or request service e Check that the leveling leg lock nuts are tight call PriorityOne at 1 888 462 9824 1 of 2 Step 3 Here you will see headings for common trouble shootin
2. 15 Clean the following as recommended Control Panel clean with a soft damp cloth Do not use abrasive powders or cleaning pads Do not spray cleaners directly on the panel Cabinet clean with soap and water Interior hard water deposits may be removed if needed using a recommended cleaner labeled clothes washer safe remove the cap covering the siphon tube for the bleach and softener Run warm water and a soft brush or cloth over the two parts to remove any excess laundry additives Clean the main dispenser area using water and a soft cloth Once the main dispenser is clean follow the illustrations in reverse order to replace the two compartment container to its original location ARE AND CLEANING Turn off the water faucets after finishing the day s washing This will shut off the water supply to the clothes washer and prevent the unlikely possibility of damage from escaping water Use a soft cloth to wipe up all detergent bleach or other spills as they occur CLEANING THE DISPENSER The dispenser may need to be cleaned periodically due to laundry additive build up For easy clean up of the dispenser grasp the removable two compartment container for bleach and softener as shown in illustration 1 As you begin to lift the two compartment container tilt slightly inward according to illustration 2 and remove from the main dis penser Once the two compartment container is removed from the mai
3. more efficiently and cleaning results are maximized When using regular detergent formulated for top loading washers it is important to pay close attention to the soil level of the load load size and water hardness To avoid over sudsing reduce the amount of detergent used with soft water or with small or lightly soiled loads If using the PRESOAK setting measure 1 1 2 times the amount of detergent Brand names are trademarks of the respective manufacturers To determine water hardness in your area contact your local water utility or State University Extension office in your area AUTOMATIC DISPENSER The automatic dispenser consists of three compartments which hold liquid or granular detergent and color safe bleach 2 liquid chlorine bleach and 3 liquid fabric softener All laundry products can be added at once in their respective dispenser compartments They will be dispensed at the appropriate time for most effective cleaning After loading the laundry additives into the dispenser close the dispenser lid EATURES CONT BLEACH COMPARTMENT SOFTENER COMPARTMENT Chlorine Bleach Only Pour the recommended amount of liquid fabric softener into the softener compartment For smaller loads use less than Add chlorine bleach to the bleach compartment DO NOT exceed the MAX FILL line The chlorine bleach compartment will hold 3 4 of a cup 2 Fabric softener may be diluted with warm water until it reaches
4. 60 ONTROL PANEL ONTROLS AT A GLANCE SETTING A WASH CYCLE If there are no words on the touchscreen open the door touch any pad except off or touch the screen to Soil Level Wash Time extra heavy soil 34 min wash normal soil heavy soil 16 min wash 24 min wash quick light soil 5 min wash 10 min wash Step 3 Soil Level Wash Time Select the appropriate soil level wash time stari pause Step 6 If you are satisfied with the selections press the Start Pause pad to begin the cycle Wash Rinse Temperature hot wash warm wash cold rinse warm rinse warm wash cold wash cold rinse cold rinse Step Wash Rinse Temps Select the appropriate wash rinse temperature extra rinse Chl off pre soak on Pii medium end of cycle chime wrinkle free spin delay wash on stain cycle on remind chime I off Step Options Screen The option choices on the left turn the options on or off Some option choices on the right show an additional screen with multiple choices When the desired selections are made touch Continue to see the review screen once again continue wake the controls cotton sturdy wrinkle free delicate hand washable more cycles favorites Step Home Screen Select the appropriate fabric setting Press Start Pause or change your selections below cotton sturdy options fabrics end chime
5. altered or cannot be readily determined 3 Light bulb Some states do not allow the exclusion or limitation of conse quential or incidental damages so the above exclusion may not apply User s Guides service manuals and parts catalogs are available from Maytag Appliances Sales Company Maytag Customer Assistance Maytag 403 West Fourth Street North P O Box 39 Newton lowa 50208
6. the MAX FILL line on the compartment Do not dilute the liquid fabric softener compartment above the MAX FILL line If the compartment is filled above the MAX FILL line fabric softener will enter the 3 The washer automatically dispenses bleach into the tub clothes washer too early when there are approximately two minutes left in the wash portion of the cycle This maximizes the effective ness of the bleach one cap full 2 Avoid splashing or over filling the compartment Over filling the compartment will release the chlorine bleach into the clothes washer too early 3 This compartment automatically dilutes and releases liquid fabric softener at the proper time during the rinse cycle 4 The dispenser automatically dilutes liquid chlorine bleach before it reaches the wash load UE Use the softener compartment only for liquid fabric softeners NOTE Using the Downy Ball is not recommended with this washer It e Never pour undiluted liquid chlorine bleach directly onto the will not add fabric softener at the appropriate time Use the dis load or into the tub It is a powerful chemical and can cause penser on top of the washer fabric damage such as weakening of the fibers or color loss if not used properly Ifyou prefer to use color safe non chlorine bleach add it to the detergent compartment Do not pour color safe bleach into the bleach compartment Brand names are trademarks of the respective manufacturers
7. the washer to assure good cleaning results Overloading may reduce washing efficiency and pos sibly cause creasing or wrinkling of the load To load a forgotten item press the Start Pause touchpad add the item close the door and press the When washing big bulky items or a couple of small Start Pause touchpad After a I5 to 30 second items that do not fill the tub completely such as a rug pause the cycle will resume or two sweaters a few towels should be added for improved tumbling and spin performance NOTE To assure that your additional items get clean do not wait more than five minutes after the cycle has started to add the item Special Note As you use the touchscreen if you feel you are lost press Back or Home TATUS DISPLAY main wash estimated time AO door locked FLOR y options abrics l l ESTIMATED TIME DISPLAY ead ete atl het wach wrinkle free spin d remind chime ON After pressing start this display will show the estimated time remaining in the cycle normal soil 16 min wash INDICATOR LIGHTS Door Locked Displays whenever the door of the clothes washer is locked The door can be unlocked by pressing the Start Pause touchpad to stop the washer ATER USE The amount of water used will vary with each load The Maytag Neptune clothes washer uses an adaptive fill valve to provide the appropriate amount of water for efficient cleaning performance and conservation of water and energy
8. HECK THESE POINTS IF YOUR MAYTAG NEPTUNE WASHER Use Max Extract Spin Speed option Try using a high efficiency detergent to reduce sudsing Load is too small Very small loads one or two items may not spin out completely Load is Too Wet at End of Cycle Make sure door is firmly closed Make sure hose connections are tight Make sure end of drain hose is correctly inserted and secured to drain facility Avoid overloading Use high efficiency detergent to prevent over sudsing Check fuse or reset circuit breaker Straighten drain hoses Eliminate kinked hoses If there is a drain restriction call for service Close the door and push the START PAUSE touchpad For your safety washer will not tumble or spin unless the door is closed After pressing the START PAUSE touchpad it will take a few moments before the clothes washer begins to spin The door must lock before spin can be achieved See Tub is Completely Full of Suds below Leaks Water Won t Spin or Drain 9000000000000090000000000000000000000000000000000d 090090209090009090990090909090902900099099090099092090000909900009009000000900000090900000000000000000000009000000000000090000000900000900000000000000900000009000000000000000900000000000000000000900000000000000900000009000000090000000000000090009 99 Plug cord into live electrical outlet Check fuse or reset circuit breaker Close door and push the START PAUSE touchpad to start the clothes washer For your
9. MopeL MAH7500 THE NEW MAYTAG_NEPTUNE WASHER eS U ABLE OF CONTENTS Safety Instructions Operating Instructions Control Panel Controls at a Glance Features Care amp Cleaning Storing the Clothes Washer Before You Call Operating Sounds Questions and Answers Warranty Guide de l Utilisateur Gu a del Usuario MAYTAG COM Bringing innovation home A 08 00 MCS 22003305 6 2717920 MPORTANT SAFETY INSTRUCTIONS Welcome Welcome and congratulations on your purchase of a Maytag Neptune washer Your complete satisfaction is very impor tant to us For best results we suggest reading this material to help acquaint you with proper operating and maintenance procedures read before operating your washer 4 WARNING To reduce the risk of fire explosion electric shock property damage or injury to persons when using your appliance follow basic precautions Should you need assistance in the future including the following it is helpful to 0 Read all instructions before using the appliance 2 As with any equipment using electricity and having moving parts there are potential hazards To use this appliance safely the operator should become familiar with the instructions for operation of the appliance and always exercise care when using it Do not install or store this appliance where it will be exposed to the weather amp Install and level the clothes washer on a floor that can support t
10. closed Plug cord into a live electrical outlet tub light should illuminate Check fuse or reset circuit breaker Won t Fill Open and close the door then push the START PAUSE touchpad Turn both faucets on fully e Straighten inlet hoses e Disconnect hoses and clean screens Hose filter screens may be plugged Open and close the door then push the START PAUSE touchpad Check fuse or reset circuit breaker Won t Tumble Open and close the door and press the START PAUSE touchpad For your safety the clothes washer will not tumble or spin unless the door is closed Door Locked Shut Press the START PAUSE touchpad to stop the washer Will Not Open t may take a few moments for the door lock mechanism to disengage Open the door and wash the lower portion of the gray door seal with a solution of cup chlorine bleach to 2 cups water Select the following control panel setting Cotton Sturdy Hot Cold Heavy soil setting Fill the bleach dispenser cup with liquid chlorine bleach and start the washer Pour an additional 1 2 cup bleach into the detergent dispenser as the washer is filling Allow the washer to complete the cycle At the end of the cycle open the door and dry the gray door seal Freshening Your Washer Clothes washer should be leveled properly as outlined in installation instructions Check the leveling leg lock nuts are tightened Is Noisy e Be sure rubber feet are installed on leveling legs Weak f
11. costs including labor mileage and transportation Second Year All parts Third through Fifth Electronic control Third through Tenth Drive motor Third through Lifetime Stainless steel inner wash basket Additional Limited Warranty Against Rust Through Should an exterior cabinet including the top and baseframe rust through during the one year period starting from the date of retail purchase repair or replacement will be made free of charge After the first and through the tenth year repair or replacement will be made free of charge for the part itself with the owner paying all other costs including labor mileage and transportation Please Note This full warranty and the limited warranty apply when the washer is located in the United States or Canada Washers located elsewhere are covered by the limited warranty only including parts which fail during the first two years The specific warranties expressed above are the ONLY warranties provided by the manufacturer This warranty gives you specific legal rights and you may also have other rights that vary from state to state To Receive Warranty Service To locate an authorized service company in your area contact the Maytag dealer from whom your appliance was purchased or call Maytag Appliances Sales Company Maytag Customer Assistance at the number listed below Should you not receive satisfactory warranty ser vice please call or write Maytag Appliances Sales Co
12. ed Move Favorite to First Page Now the favorite cycle should appear in the upper left posi Using the arrow at the top scroll through the pages until you tion of the touchscreen The other favorites cycles move back get to the favorite you would like to move to the first page one position with the sixth favorite cycle moving to the next Touch that favorite cycle page Special Note As you use the touchscreen if you feel you are lost press Back or Home ONTROLS AT A GLANCE CONT UsING HELP The Help feature offers a variety of detailed information including the stain brain before you call laundry hints operating tips lock out feature and select preferences This section of the user guide will demonstrate how to easily navigate to the main areas of the topics From there you will easily be able to narrow your search for finding laundry information STAIN BRAIN The Stain Brain provides detailed steps to treat over 50 of the most common stains The Stain Brain also offers the user the option of all automatically setting the washer cycle for the particular stain Touch first letter of stain Step Select the letter of the stain you want to remove Press Continue to name your favorite or change selections below options end chime medium wrinkle free spin extra rinse ON remind chime ON presoak ON stain cycle ON cotton sturdy fabrics hot wash cold rinse normal soil 16 min wash Step
13. g topics Touch one of the displayed areas to see specific information Touch the arrows at the top of the screen to move forward or back through the topics For more detailed information see Before You Call section pg 18 19 or call 1 888 462 9824 for further assistance won t fill won t tumble won t spin or drain washer stops leaks water BEFORE YOU CALL Help Screen stain brain el 4 P laundry hints operating tips 4 help feature preferences Step Step Touch the Help touchpad Select Before You Call Step If you would like to see the other topics press the Back touchpad to get back to the main topics Special Note As you use the touchscreen if you feel you are lost press Back or Home 60 ONTROLS AT A GLANCE CONT LAUNDERING HINTS Laundry Hints Step Step Touch the Help touchpad Select Laundry Hints from Here you will see the available the Help screen topics Touch the topics to see specific information Step 4 Step Touch the sub topic to see specific information If you would like to see the other topics press the Back touchpad to get back to the main topics Special Note As you use the touchscreen if you feel you are lost press Back or Home Operating Tips control dispeners panel control unique settings sounds washer care Step 3 Operating Tips provides information
14. he weight This appliance must be properly grounded Never plug the appliance cord into a receptacle which is not grounded adequately and in accor dance with local and national codes See installation instructions for grounding this appliance D To avoid the possibility of fire or explosion Do not wash items that have been previously cleaned in washed in soaked in or spotted with gasoline dry cleaning solvents other flam mable or explosive substances as they give off vapors that could ignite or explode Hand wash and line dry any items containing these sub stances Any material on which you have used a cleaning solvent or which is saturated with flammable liquids or solids should not be placed in the clothes washer until all traces of these liquids or solids and their fumes have been removed These items include acetone denatured alcohol gasoline kerosene some liquid household cleaners some spot removers turpentine waxes and wax removers Do not add gasoline dry cleaning solvents or other flammable or explosive substances to the wash water These substances give off vapors that could ignite or explode Under certain conditions hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more HYDROGEN GAS IS EXPLOSIVE If the hot water system has not been used for such a period before using a washing machine or com bination washer dryer turn on all hot water faucets and let t
15. he water flow from each for several minutes This will release any accumulated hydrogen gas As the gas is flammable do not smoke or use an open flame during this time Have complete model and serial number identification of your washer This is located on a data plate on the back of the control panel Date of Purchase Model Number Serial Number 2 IMPORTANT Keep this guide and the sales receipt in a safe place for future reference Proof of original purchase date is needed for war ranty service If you have questions write us include your model serial number and phone number or call Maytag Appliances Sales Company Attn CAIR Center P O Box 2370 Cleveland TN 37320 2370 888 462 9824 USA and CANADA 800 688 2080 USA TTY for deaf hearing impaired or speech impaired Mon Fri 8am 8pm Eastern Time http www maytag com For service and warranty informa tion see page 23 NOTE In our continuing effort to improve the quality of our appliances it may be necessary to make changes to the appliance without revising this guide MPORTANT SAFETY INSTRUCTIONS CONT Do not reach into the appliance if the tumbler is moving Do not allow children to play on or in the appliance Close supervision of children is necessary when the appliance is used near children Do not tamper with controls Do not repair or replace any part of the appliance or attempt any servicing unless
16. iar al lock out feature select preferences Step b Step 2 Touch the Help touchpad Select Select Preferences Select Preferences allows you to select the volume of the touchscreen beeps set the intensity of the screen display activate the Auto Start and Energy Saver functions and change the display language from English to French or Spanish TOUCHSCREEN VOLUME CHANGE MONITOR CONTRAST CHANGE LANGUAGE English to French De l anglais au francais Use the arrow key to adjust the contrast of the viewing screen Touch Screen Volume This provides audible feedback upon making selections on the touch screen Are you sure you would like to change the language to French loud medium Souhaitez vous vraiment s lectionner le francais soft off poate default continue Yes Oui No Non Touch Loud Medium Soft or Depending on the lighting in your home You have the ability to change the lan Off to set the volume level of the and other factors you may want to adjust guage between English French and touchscreen beeps Touch Continue the intensity of your touchscreen Touch Spanish You will always see the next to accept the selected volume setting the arrows to lighten or darken the dis screen in the selected language to make play Touch Continue when finished sure you want to change the language AUTO START ENERGY SAVER If Auto Start On is chosen the washer will This washer is equip
17. il normal soil 24 min wash hot wash 16 min wash cold rinse warm wash cold wash cold rinse cold rinse light soil quick normal soil 10 min wash 5 min wash 16 min wash continue Wash Rinse Temps Select the Soil Level Wash Time Select the Review Screen This screen reviews appropriate wash rinse temperature appropriate soil level wash time your cycle choices and allows you to choose Options to further customize your wash cycle Press Options if desired or press Continue Press Continue to name your Favorites favorite or change selections below options end chime medium extra rinse Chi off medium end of cycle chime cotton sturdy blue jeans towels fabrics re soak wrinkle free spin gon off wrinkle free spin EE eese OM remind chime ON stain cycle delay wash cold rinse presoak ON on Chl off remind chime m off stain cycle ON normal soil continue 16 min wash create a favorite edit a favorite continue Step 2 Step Step 9 Options Screen The option choices If satisfied with your selec Name A Favorite Cycle Touch the corresponding on the left turn the options on or off tions press Continue to letter and space combination to spell out your favorite cycle Some option choices on the right show name your favorite cycle name up to 12 characters Press Save Your new an additional screen with mu
18. loors can cause vibration and walking For information on normal operating sounds see page 20 For further assistance call Maytag Customer Service toll free at 888 4 MAY TAG 1 888 462 9824 U S customers using TTY for deaf hearing impaired or speech impaired call 1 800 688 2080 19 PERATING SOUNDS NORMAL OPERATING SOUNDS OF YOUR MAYTAG NEPTUNE CLOTHES WASHER The motor increases speed to spin the tub to remove moisture from the load Detergent is dispensed at the start of the cycle Bleach is dispensed during final minutes of wash Fabric softener is dispensed during the third rinse while the washer is filling The sealed balance ring around the tub contains a liquid and is designed to make the washer spin smoothly The tub rotates one direction followed by a pause The tub reverses direction and pauses This action continues throughout the cycle After reaching the maximum spin speed the machine may reduce spin speed slightly to create less noise and vibration The tumbler will begin to accelerate to speed then slows back down to redis tribute the load more evenly when an unbalanced load occurs The Maytag Neptune clothes washer uses a true adaptive fill and adds more water during the wash cycle as it is needed OR Water flows through the dispenser to dilute and add bleach or fabric softener at the appropriate time This will occur even if bleach and fabric softener are not used Before the washer
19. ltiple Favorite Cycle will be displayed on the Favorites page choices WVhen the desired selections are made touch Continue to see the review screen once again 6 Press Continue to name your favorite or change selections below cotton sturdy options fabrics end chime medium wrinkle free spin extra rinse ON hot wash remind chime ON cold rinse presoak ON stain cycle ON normal soil 16 min wash Step The review screen for that specific cycle will be displayed Make the appro priate changes by touching the area Press Continue continue ONTROLS AT A GLANCE CONT EDIT A FAVORITE This allows you to change the settings of any favorite cycle Favorites blue jeans towels create a favorite Step Touch Edit A Favorite Touch the favorite cycle you want to edit edit a favorite cotton sturdy wrinkle free 4 b delicate hand washable 0 more cycles favorites E Step Touch Favorites on the home screen or the Favorites pad Step If the current favorite cycle name still applies touch Save f you prefer a new name type in the new name and touch Save Special Note As you use the touchscreen if you feel you are lost press Back or Home MOVE A FAVORITE wrinkle free Step 2 Touch Favorites on the Home screen or the Touch Edit a Favorite Favorites pad Step Step Touch the area entitl
20. medium extra rinse ON remind chime ON hot wash cold rinse normal soil 16 min wash Step 4 Review Screen This screen reviews your selections before starting the washer You may press Start Pause to begin washing or press a displayed choice to change previous selections Special Note As you use the touchscreen if you feel you are lost press Back or Home FAVORITES AT A GLANCE Favorites allows you to create name and save up to 24 commonly used wash cycles Blue jeans and towels favorite cycles have been programmed for you To change these cycles for your prefer ences see Edit a Favorite on page 7 CREATE A FAVORITE Favorites m cotton sturdy wrinkle free blue jeans towels y 1 cotton sturdy wrinkle free favorites delicate hand washable x p z delicates hand wash more cycles favorites create a favorite edit a favorite Step Step Step Touch Favorites on the home Touch Create a Favorite Fabrics Select the appropriate screen or the Favorites pad fabric setting Soil Level Wash Time extra heavy soil 34 min wash Press Continue to name your Wash Rinse Temperature favorite or change selections below options end chime medium wrinkle free spin extra rinse ON remind chime ON presoak ON stain cycle ON cotton sturdy hot wash fabrics cold rinse warm wash warm rinse heavy so
21. mpany Attn CAIR Center PO Box 2370 Cleveland TN 37320 2370 U S or Canada toll free 1 888 462 9824 U S customers using TTY for deaf hearing impaired or speech impaired call 1 800 688 2080 When contacting Maytag Appliances Sales Company Maytag Customer Assistance about a service problem please include the following a Your name address and telephone number b Model number and serial number found on the back of the control panel of your appliance c Name and address of your dealer and the date the appliance was purchased d A clear description of the problem you are having e Proof of purchase What is not covered by these warranties Conditions and damages resulting from any of the following 4 Products purchased for commercial or industrial use a Improper installation delivery or maintenance b Any repair modification alteration or adjustment not autho rized by the manufacturer or an authorized servicer c Misuse abuse accidents or unreasonable use d Incorrect electric current voltage or supply e Improper setting of any control 5 The cost of service or service call to a Correct installation errors b Instruct the user on proper use of the product c Transport the appliance to the servicer 6 Consequential or incidental damages sustained by any person n 0 as a result of any breach of these warranties 2 Warranties are void if the original serial numbers have been removed
22. n dispenser take it to a sink Follow illustration 3 to NOTE Do not use any cleaning substance but water in the main dispenser It is possible for cleaning substances to drain into the tub If this should happen set the washer for a rinse and spin cycle to remove any cleaning substance from Step Step the washer before doing a load of laundry Step b TORING THE CLOTHES WASHER Washers can be damaged if water is not removed from hoses Turn the water faucets off and disconnect the inlet hoses e Disconnect the clothes washer from the electrical supply and leave the washer door open to let air circulate inside the tum Select the COTTON STURDY and QUICK setting and bler add one cup of bleach to the detergent dispenser without clothes in the tumbler Run the clothes washer through a complete cycle e If the washer has been stored in below freezing temperatures allow time for the washer to thaw out prior to use For information on long term storage or storage of your washer during extreme cold temperatures call Maytag Customer Service toll free at 1 888 462 9824 U S customers using TTY for deaf hearing impaired or speech impaired call 1 800 688 2080 EPLACING INTERIOR LIGHT and internal components before storage Prepare the washer for storage as follows Instructions for replacing the bulb 1 Unplug or disconnect the clothes washer from the electrical power supply 2 Open the door 3 Unscre
23. on maximizing the touchscreen controls and use of your washer Lock Out Feature To lock out the controls touch the area below for three seconds To activate lock out press here Step 3 The Lock Out Feature deactivates the touchscreen and touchpads Use this feature for cleaning the control panel or to prevent unwanted use of the washer OPERATING TIPS Help Screen before stain brain you call laundry hints operating tips lock out feature Step Select Operating Tips from the Help Screen select preferences Step Touch the Help touchpad If you would like to see the other topics press the Back touchpad to get back to the main topics Lock Our FEATURE Help Screen before i in stain bra you call laundry hints operating tips lock out feature Step Select Lock Out Feature from the Help Screen select preferences Step Touch the Help touchpad Step If you would like to see the other topics press the Back touchpad to get back to the main topics 12 ONTROLS AT A GLANCE CONT SELECT PREFERENCES Help Screen Select Preferences medium touch change language before i screen volume to English stain brain you call contrast Espanol energy saver on auto start changer pour 4A S laundry hints operating tips en help change monitor camb
24. ped with a heater to automatically start when the cycle is selected improve cleaning performance If Energy Saver Once selected it remains on until Auto Start On is selected the heater is off Off is selected Auto Start Auto Start energy Saver Energy Saver On Off n ff When Auto Start on is chosen the Selecting Energy Saver on deactivates washer will automatically start when the the internal water heater Energy cycle is selected Saver off activates internal water heating for improved cleaning perfor mance Special Note As you use the touchscreen if you feel you are lost press Back or Home 3 DETERGENT COMPARTMENT Pour laundry detergent directly into the detergent com partment before starting the clothes washer or as the washer is filling 2 If color safe bleach is to be used it should be added with detergent to the detergent compartment for best results When adding color safe bleach with detergent it is best if both laundry products are in the same form granular or liquid 14 EATURES DETERGENT Your Maytag Neptune washer is designed to use either high efficiency HE deter gents or regular detergents normally used with top loading washers For best cleaning results use a high efficiency detergent such as Tide HE or Wisk HE High efficiency detergents contain suds suppressors which reduce or eliminate suds When less suds are produced the load tumbles
25. s heavy items or a load in which too much detergent was used causing over sudsing Redistribute the load in the washer close the door and follow these steps Touch More Cycles Spin and Start Pause My laundry items seem to be very wrinkled at the end of the cycle What can I do to correct the problem Wrinkling is caused by the combination of heat and pressure Be sure wrinkle free or permanent press fabrics are washed on the Wrinkle Free cycle and a cold rinse is used See pg 5 for WASH RINSE Temperature DO NOT USE MAX EXTRACT My whites are not as white as l d like What can I do Wash white loads using the Cotton Sturdy fabric selection Select the hot wash cold rinse temperature setting and put 3 4 cup of chlorine bleach in the bleach dispenser The bleach will be dispensed in the final minutes of the wash providing for optimal whitening Maytag recommends a hot water wash temperature of 120 140 F 49 60 C 21 OTES EN MAYTAG NEPTUNE 22 LOTHES WASHER WARRANTY Full One Year Warranty For one 1 year from the date of original retail purchase any part which fails in normal home use will be repaired or replaced free of charge Limited Warranty After the first year from date of original retail purchase through the time periods listed below the parts designated below which fail in normal home use will be repaired or replaced free of charge for the part itself with the owner paying all other
26. safety washer will not tumble or spin unless door is closed This may be a pause or soak period in the cycle Wait briefly and it may start Check screens on inlet hoses at the faucets for obstructions Clean screens periodically Run the clothes washer through another complete cycle using cold water Reduce detergent amount for that specific load size soil level and water hardness Use high efficiency or low sudsing detergent specially formulated for front load washers Tub is Completely Full of Suds Turn both faucets on fully Make sure temperature selection is correct Make sure hoses are connected to correct faucets and inlet connections Flush water line before filling washer Check the water heater It should be set to deliver a minimum 20 F 49 C hot water at the tap Also check water heater capacity and recovery rate Disconnect hoses and clean screens Hose filter screens may be plugged When warm rinse is selected only the final rinse will be warm The first two rinses will be cold While the washer is filling for cold or warm wash temperatures both hot and cold water will go through the dispenser as the automatic temperature control feature checks incoming water temperatures This is normal and will only happen the first time the washer is used CONTINUED 8 Fills with the Wrong Temperature Water EFORE YOU CALL CONT CHECK THESE POINTS IF YOUR MAYTAG NEPTUNE WASHER Be sure the door is tightly
27. specifically recommended in pub lished user repair instructions that you understand and have the skills to carry out Unplug power supply cord before attempting to service your clothes washer Store laundry aids and other material in a cool dry place where children cannot reach them Do not wash or dry items that are soiled with vegetable or cooking oil These items may contain some oil after laun dering Due to the remaining oil the fabric may smoke or catch fire by itself Do not use chlorine bleach and ammonia or acids such as vinegar or rust remover in the same wash Hazardous fumes can form Do not machine wash fiberglass materials Small particles can stick to fabrics washed in following loads and cause skin irritation Before the appliance is removed from service or discarded remove the door to the washing compartment Do not sit on top of the clothes washer Inlet hoses are subject to damage and deterioration over time Check the hoses periodically for bulges kinks cuts wear or leaks and replace them every five years SAVE THESE INSTRUCTIONS E 6 6 6 6 6 Ig Ig le PERATING INSTRUCTIONS For detailed information on sorting pretreating stains etc see the enclosed Laundering Tips booklet LOAD THE CLOTHES WASHER The tub can be loaded completely full with dry When washing heavily soiled loads it is very important unfolded clothes However do not pack the tub tightly to avoid overloading
28. starts to fill it will make a series of clicking noises to check the door lock and do a quick drain 20 High pitched sound during a spin Flushing water sound coming from the dispenser area Sloshing or gurgling water sound when washer is off and the 5 is rotated Whirring or Sloshing sound followed by a pause repeated throughout the wash cycle Clothes washer maintains a slightly reduced spin speed after achieving a higher spin speed The spin speed slows down dramati cally when it sounds like an out of bal ance load Water is added after the washer has been tumbling for a while Clicking draining sounds when washer is started UESTIONS amp ANSWERS What s the best cycle to use if have stains on my laundry Select Cotton Sturdy fabrics and the Heavy soil wash time Pretreat the stains with a laundry pre treat product Refer to the Stain Brain under Help for more information on treating specific stains How large of a load can wash in my Maytag Neptune washer The tub can be loaded completely full with dry unfolded clothes However do not pack the tub tightly If the load is heavily soiled it is very important not to overload the washer At the end of the cycle my load comes out wetter than normal What causes this During tumble and spin the washer may have had difficulty getting to a full spin speed because the load was not evenly dis tributed This can occur with small load
29. w the light bulb counter clockwise from the socket 4 Replace the bulb with a 10 watt candelabra base light bulb and rotate clockwise 5 Plug in or reconnect clothes washer to the power supply EVERSING THE CLOTHES WASHER DOOR Clothes washer door swing direction can be changed using the following procedure Swing door fully open and support it while removing four hinge screws which hold hinges to door assembly 2 Move door to a work surface and transfer four color matched door screws to the opposite side of the door assembly 3 Remove one screw holding top hinge to cabinet and one screw holding top hinge cover to cabinet opposite side 4 Remove hinge and bracket from cabinet by moving them up and down to a position where they are released 5 Install hinge and bracket in swapped locations and drive screws to attach them securely to the cabinet 6 Compare top hinge and top bracket to bottom hinge and bottom bracket for correct hinge assembly position 7 Repeat procedures 4 through 6 for bottom hinge to cabinet and bottom bracket to cabinet 8 Support door in fully open position on hinge side and drive four screws to securely attach hinges to door assembly 9 Close door and check to see that clothes washer operates properly Counter Sunk Screw EFORE YOU CALL For problem laundry solutions i e fabric damage residue tangling and special laundry care procedures see the enclosed Laundering Tips booklet C
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