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Lexmark 450dn Printer User Manual

1. If the error recurs write down the error number the problem and a detailed description Call for service Solving paper feed problems Symptom Paper frequently jams The Paper Jam message remains after you remove the jammed paper The page that jammed does not reprint after you clear the jam Blank pages feed into the output bin You are using paper that does not meet the printer specifications You have loaded too much paper or too many envelopes Guides in the selected tray are not set to the appropriate position for the size paper loaded The paper has absorbed moisture due to high humidity You have not pressed Y or have not cleared the entire paper path Jam Recovery in the Setup menu is set to Off An incorrect media type is loaded in the tray being printed from Solution Try the following e Flex the paper e Turn the print media over Check the following Drawer is properly installed Print media is loaded correctly Print media is not damaged Print media meets specifications Guides are positioned correctly for the print media size selected Use recommended paper and other specialty media See the Card Stock amp Label Guide available on our Lexmark Web site at www lexmark com for detailed specifications For more information that can help prevent jams from occurring see Avoiding jams on page 18 Make sure the print media is below the paper fill indicator on
2. The Lexmark E450dn Machine Type 4512 630 has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The FCC Class B limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device use a properly shielded and grounded cable such as Lexmark part number 1021294 for USB attach or 1021231 for parallel attach Use of a substitute cab
3. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages Lexmark is not liable for any claim by you based on a third party claim This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark Lexmark s and its Suppliers and Remarketers limitations of remedies are not cumulative Such Suppliers and Remarketers are intended beneficiaries of this limitation Additional rights Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages so the limitations or exclusions contained above may not apply to you This limited warranty gives you specific legal rights You may also have other rights that vary from state to state Notices 68 f Index __o A adjust paper tray 20 adjusting Power Saver 62 Authorized Supplies Dealers 36 automatic tray sensing 25 C cancelling jobs 26 card stock guidelines 17 loading 19 characteristics media letterhead 15 control panel 9 27 disabling menus 60 enabling menus 61 D disabling control panel menus 60 duplex printing 15 dust cover 6 attaching 22 E electrical emission statement 65 Embedded Web Server 63 emission statement 65 enabling contol panel menus 61 envelopes guidelines 16 F factory default settings 61 FCC statement 65 flash memory 33 G guide tab 20 guidelines labels 17 paper unacce
4. Universalt sided only Card stock e 120 163 g m 66 90 Ib Index Bristol e 75 163 g m 46 100 Ib Tag 734 9 10 DL C5 BS 75 g m 20 Ib Capacity for 20 Ib print media unless otherwise noted T Grain short is recommended Use rear exit for best results Universal size ranges Manual feeder 76 216 x 127 356 mm 3 0 8 5 x 5 0 14 0 in includes 3 x 5 in cards Understanding print media guidelines 12 Understanding print media guidelines Tips on choosing the right print media Selecting the right paper or other print media reduces printing problems For best print quality try a sample of the paper or other print media you are considering before buying large quantities Note Certain paper types will not print at maximum speed See the Card Stock amp Label Guide available on our Lexmark Web site at www lexmark com publications for more information about which print media provides optimum results for your printing environment Paper e Eor the best print quality use 20 lb 75 g m xerographic grain long paper The printer can automatically feed paper weights from 60 to 90 g m 16 to 24 Ib bond grain long Paper lighter than 60 g m 16 lb might not be stiff enough to feed properly causing jams Paper heavier than 90 g m 24 Ib should be fed through the manual feeder e The laser printing process heats paper to high temperatures of 210 C 410 F Use only paper able to withstand these tempe
5. you may be required to present the feature or option with the product If you transfer this product to another user warranty service under the terms of this statement is available to that user for the remainder of the warranty period You should transfer proof of original purchase and this statement to that user Limited warranty service The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months months later provided that the warranty period for any supplies and for any maintenance items included with the printer shall end earlier if it or its original contents are substantially used up depleted or consumed To obtain warranty service you may be required to present proof of original purchase You may be required to deliver your product to the Remarketer or Lexmark or ship it prepaid and suitably packaged to a Lexmark designated location You are responsible for loss of or damage to a product in transit to the Remarketer or the Lexmark designated location When warranty service involves the exchange of a product or part the item replaced becomes the property of the Remarketer or Lexmark The replacement may be a new or repaired item The replacement item assumes the remaining warranty period of the original product Replacement is not available to you if the product you present for exchange is defaced altered in need of a repair not included in warranty service damaged beyond
6. 55 jammed page does not reprint 55 Paper Jam message remains after clearing jam 55 print time seems long 53 unexpected page breaks 53 publications Card Stock amp Label Guide 12 R recycling supplies 44 repeat print 28 reserve print 28 restoring factory default settings 61 S safety information 2 70 security 63 sending a job to print 25 Simple Network Management Protocol 64 supplies maintenance kit 43 recycling 44 toner cartridge 38 T toner cartridge changing 39 ordering 38 recycling 44 transparencies loading input tray 19 V verify print 28 W warranty 67 68
7. aio 30 Adding a memory ee seee eana a a anae e a e a Ea a a 33 Adding a flash Memory Card A A N 33 Installing an optional 550 sheet drawer esse eee eee eee eee eee eee 35 Recognizing installed ODLIONS sa 35 Chapter 5 Maintaining the printer cccccssccssseeseeeeeceseecesesensseensenesesonseeenseoeseeoeees 36 Determining the statussol Uppsala O 36 Photoconductor kit end of life sss sss sees 36 Conse mo SUD DIGS visi iS A a ee ce 37 Ordering SUPPE S enredo dae dadas 37 Recycling Lexmark Producida 44 Chapter 6 Clearing jams iria 45 Teiz Tes H 45 Understanding jam messages asnicar unirte 45 Clearing prnte rias ci ie A A a ce eas 46 Contents Chapt r 7 Troubleshooting caia 51 online cu ustomer SUDDO aiii dt Aa E 51 Sl taceent beat ee ta eis apeetle party samt tt meets areas etec an eeare tea prescribe nttee sete seas cece 51 Checking an unresponsive printer di 51 Printing multiple langquage PDES iia A 52 SOIVING printing Problems sii as 52 Turing on Reduced Curl Mode escaire E N i 54 SOIVING ODOM PrODIENIS suas A A 54 SOWING paper feed DFODIGMS rrsan A ari ad naa Mens a 55 SOWING prnt quallly problems rrrainis a sad a nE AN aen To iiaae 56 Chapter 8 Administrative SUpport s lt sssssss sese ss esec esse sss ees sees seene e ennenen eenn 60 Adjusting control panel brightness and contrast sese eee eee 60 Disabling Re ciaee T Bule 60 ENAabINg control panel Mens erat it 61 Restoring factory default settings se
8. followed by a clock The control panel then returns to Ready The printer returns to the Ready state Solving option problems If an option does not operate correctly after it is installed or if it quits working e Turn the printer off wait for about 10 seconds and turn the printer on If this does not fix the problem unplug the printer from the wall outlet and check the connection between the option and printer e Print the menu settings page and check to see if the option is listed in the Installed Options list If the option is not listed reinstall it See Printing the menu settings page on page 27 for more information e Make sure the option is selected in the software application you are using For Macintosh computer users Make sure the printer is set up in Chooser The following table lists printer options and suggested corrective actions for related problems If the suggested corrective action does not fix the problem call your service representative Option Action Drawers e Make sure the connection between drawers and the printer is secure e Make sure the print media is loaded correctly Printer memory Make sure printer memory is securely connected to the printer system board Turning on Reduced Curl mode 54 Troubleshooting Problem Service messages Solution A service message indicates printer failure that may require service Turn the printer off wait about 10 seconds and then turn the printer on
9. loaded in the source according to your simplex or duplex needs e Keep print media stored in an acceptable environment See Storing print media on page 18 e Do not remove trays during a print job e Push all trays in firmly after loading them e Make sure the guides in the trays are properly positioned for the size of print media you have loaded Make sure the guides are not placed too tightly against the stack of print media Storing print media 18 Printing This chapter covers information about loading print media sending a job to print canceling a print job printing a menu settings page and printing a font list For tips on paper jam prevention and print media storage see Avoiding jams on page 18 or Storing print media on page 18 Loading the 250 sheet tray Your printer has a 250 sheet tray You may have also purchased an optional 550 sheet drawer Print media is loaded into both components the same way To load print media Note Do not remove a tray when a job is printing or when the control panel indicator light is blinking Doing so may cause a jam 1 Remove the tray Note To load legal or folio size paper extend the length of the paper tray See Extending the tray for legal or folio size paper on page 22 for instructions Printing 19 Printing 2 Squeeze the side guide tab and slide the guide to the outside of the tray 3 Squeeze the rear guide tab and slide the guide to the correct position fo
10. may not work with your printer 1 Access the system board see Accessing the system board on page 30 2 Push open the latches on both ends of the memory connector 3 Unpack the memory card y Warning Memory is easily damaged by static electricity Touch something metal such as the printer frame before you touch a memory card Avoid touching the connection points along the edge of the card 4 Align the notches on the bottom of the card with the notches on the connector 5 Push the memory card firmly into the connector until the latches on either end of the connector snap into place It may require some force to fully seat the card 6 Make sure each latch fits over the notch on each end of the card 7 Close the side access door 8 Close the rear exit 9 Close the front door Adding a flash memory card The system board has two connectors for an optional flash memory card CAUTION If you are installing a flash memory card after setting up the printer turn the printer off and unplug the power cord from the wall outlet before continuing Note Flash memory card options designed for other Lexmark printers may not work with your printer 1 Access the system board see Accessing the system board on page 30 2 Unpack the flash memory card Warning Flash memory is easily damaged by static electricity Touch something metal such as the printer frame before you touch a flash memory card Avoid touching th
11. panel returns to Energy Conserve Press W until y Exit Config Menus appears and then press V Resetting the Printer appears briefly followed by a clock The control panel then returns to Ready Make sure Ready appears Press en on the control panel Press W until J Settings appears and then press V Press W until y Setup Menu appears and then press V Press W until J Power Saver appears and then press vV Use either the numeric keypad or the right and left arrows to enter 0 zero Disabled appears and then press Submitting Selection appears Power Saver is now disabled Adjusting Power Saver 62 Administrative support Selecting printer operating mode You can select the printer operating mode that best suits your needs For more information see the Menus and Messages guide on the Software and Documentation CD Note Quiet Mode and Eco Mode can be on at the same time Operating mode Printer performance The printer provides optimum performance Quiet Mode The printer operates quietly by printing output at a slower speed Eco Mode The printer minimizes waste toner paper energy while maintaining acceptable print quality Setting security using the Embedded Web Server EWS You can enhance the security of network communications and device configuration by using the advanced security options These features are available through the Web page of the device Setting the system password Setting the system password
12. repair or if the product is not free of all legal obligations restrictions liens and encumbrances Before you present this product for warranty service remove all toner cartridges programs data and removable storage media unless directed otherwise by Lexmark For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark on the World Wide Web at http support lexmark com Remote technical support is provided for this product throughout its warranty period For products no longer covered by a Lexmark warranty technical support may not be available or only be available for a fee Extent of limited warranty Lexmark does not warrant uninterrupted or error free operation of any product or the durability or longevity of prints produced by any product Warranty service does not include repair of failures caused by e Modification or unauthorized attachments e Accidents misuse abuse or use inconsistent with Lexmark user s guides manuals instructions or guidance e Unsuitable physical or operating environment e Maintenance by anyone other than Lexmark or a Lexmark authorized servicer e Operation of a product beyond the limit of its duty cycle e Use of printing media outside of Lexmark specifications e Refurbishment repair refilling or remanufacture by a third party of products supplies or parts e Products supplies parts materials Such as toners and inks software
13. setting These settings are the original printer settings Factory defaults may vary for different regions When you select a new setting from the control panel Submitting Selection appears When the Submitting Selection message disappears an asterisk appears next to the setting to identify it as the current user default setting These settings are active until new ones are stored or the factory defaults are restored To restore the original printer factory default settings O a A W N 7 Warning All downloaded resources fonts macros and symbol sets in printer memory RAM will be deleted Resources residing in flash memory or on the optional hard disk remain unaffected Make sure the printer is on and Ready appears on the display Press e on the control panel Press W until J Settings appears and then press V Press W until y Setup Menu appears and then press V Press W until y Factory Defaults appears and then press Vv Press W until y Restore Now appears and then press Y The message Restoring Factory Defaults appears followed by the Ready message When you select Restore No other button actions are available on the control panel while Restoring Factory Defaults appears All menu settings return to the factory default values except The control panel Display Language setting in the Setup menu All settings in the Parallel menu Network menu and USB menu Enabling control panel menus 61 Administra
14. the 84 PC Life Warning message appears Ordering supplies 40 Maintaining the printer Changing a photoconductor kit Warning When replacing a photoconductor kit do not leave the new photoconductor kit exposed to direct light for an extended period of time Extended light exposure can cause print quality problems 1 Turn the printer offc 2 Remove the print cartridge assembly a Press the button on the left side of the printer to release the front door b Lower the front door c Grasp the toner cartridge handle and pull up and out Note Do not press the button on the print cartridge assembly Place the print cartridge assembly on a flat clean surface Ordering supplies 41 Maintaining the printer 3 Remove the toner cartridge a Dress the button on the base of the print cartridge assembly b Grasp the toner cartridge handle and pull up and out 4 Unpack the new photoconductor kit 5 Install the toner cartridge into the new print cartridge assembly by aligning the white rollers on the toner cartridge with the white arrows on the tracks of the photoconductor and pushing the toner cartridge in as far as it will go The cartridge clicks into place when correctly installed Ordering supplies 42 Maintaining the printer 6 Install the print cartridge assembly into the printer by aligning the green arrows on the guides of the print cartridge assembly with the green arrows on the tracks in the printer and p
15. 1A E450H11A For Europe the Middle East and Africa E450A21E E450H21E E450A11E E450H11E Photoconductor kit Up to 30 000 standard pages Toner Cartridge 6 000 standard pages High Yield Toner Cartridge 11 000 standard pages Return Program Toner Cartridge 6 000 standard pages High Yield Return Program Toner Cartridge 11 000 standard pages Toner Cartridge 6 000 standard pages High Yield Toner Cartridge 11 000 standard pages Return Program Toner Cartridge 6 000 standard pages High Yield Return Program Toner Cartridge 11 000 standard pages For the Asia Pacific Region E450A21P E450H21P E450A11P E450H11P Toner Cartridge 6 000 standard pages High Yield Toner Cartridge 11 000 standard pages Return Program Toner Cartridge 6 000 standard pages High Yield Return Program Toner Cartridge 11 000 standard pages 6 For Latin America E450A21L E450H21L E450A11L E450H11L Toner Cartridge 6 000 standard pages High Yield Toner Cartridge 11 000 standard pages Return Program Toner Cartridge 6 000 standard pages High Yield Return Program Toner Cartridge 11 000 standard pages 1 Approximately 5 coverage 7 Declared yield value in accordance with ISO IEC 19752 3 Designed for use only in the USA and Canada 4 Designed for use only in Europe Middle East and Africa 9 Designed for use only in Asia Pacific Region Australia and New Zealand Designed for use only in Latin America When the 88
16. GOI M FAR AO E SS BE XAO ABE Notices 65 Notices Hot surface notice A EARL EA o AED NEAR IL aR gt FSANZ RFE ATR gt ren De A QT Power regulation notice Warning Electrical surges can be very destructive to equipment connected to AC power sources If you plan to operate your printer at a voltage exceeding the voltage range s in the following table you must attach a suitably rated and certified power regulating device such as a voltage stabilizer or UPS device to the printer power supply Your warranty may not cover damages caused by power surges Maximum voltage range 90V 135V AC 198V 254V AC Noise emission levels Normal voltage range 100V 127V AC 220V 240V AC The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296 1 meter average sound pressure dBA Product energy consumption Printing Idling Quiet Mode Sleep Power Saver Mode The following table documents the power consumption characteristics of the product Power Description consumption The product is generating hard copy output from electronic inputs The product is ready to Ready print 12W Printing Power Mode Description consumption Sleep Power The product is in energy ae saving mode 10 W fo The product is powered off The power consumption levels listed in the previous table represent time averaged measurements Ins
17. LEXMARK E450dn User s Guide June 2006 www lexmark com Lexmark and Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries O 2006 Lexmark International Inc All rights reserved 740 West New Circle Road Lexington Kentucky 40550 Edition June 2006 The following paragraph does not apply to any country where such provisions are inconsistent with local law LEXMARK INTERNATIONAL INC PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time Comments about this publication may be addressed to Lexmark International Inc Department F95 032 2 740 West New Circle Road Lexington Kentucky 40550 U S A In the United Kingdom and Eire send to Lexmark International Ltd Marketing and Services Department Westhorpe House Westhorpe Marlow Bucks SL7 3RQ Lexmark may use or distribute any of the informat
18. Lexmark Web site You can also use the system drivers built into your operating system To print a job from a typical Windows application Open the file you want to print 2 From the File menu select Print 3 Select the correct printer in the dialog Modify the printer settings as appropriate such as the pages you want to print or the number of copies 4 Click Properties or Setup to adjust printer settings that were not available on the first screen and then click OK 5 Click OK or Print to send the job to the selected printer Linking trays 25 Printing Canceling a print job There are several methods for canceling a print job e Canceling a job from the printer control panel e Canceling a job from a computer running Windows Canceling a job from the taskbar Canceling a job from the desktop e Canceling a job from a Macintosh computer Canceling a job from a Macintosh computer running Mac OS 9 x Canceling a job from a Macintosh computer running Mac OS X Canceling a job from the printer control panel Note For more information about the control panel see Understanding the control panel on page 9 If the job you want to cancel is printing and Busy appears on the display press A until J Cancel a job appears and then press Y The message Canceling Job appears until the job is canceled Canceling a job from a computer running Windows Canceling a job from the taskbar When you send a job to p
19. Toner Low message appears you should order a new toner cartridge You can print a few hundred pages after the 88 Toner Low message appears You need to have a new cartridge available when the current one no longer prints satisfactorily Ordering supplies 38 Maintaining the printer Changing a toner cartridge 1 Turn the printer off 2 Press the button on the left side of the printer to release and lower the front door 3 Remove the toner cartridge a Dress the release button on the base of the print cartridge assembly b Grasp the handle pulling up and out to remove the toner cartridge Ordering supplies 39 Maintaining the printer 4 Unpack the new toner cartridge Note You can use the packing material from the new toner cartridge to ship the old toner cartridge back to Lexmark for recycling For more information see Recycling Lexmark products on page 44 5 Firmly shake the toner cartridge in all directions to distribute the toner 6 Install the new toner cartridge by aligning the white rollers on the toner cartridge with the white arrows on the tracks of the photoconductor and pushing the toner cartridge in as far as it will go The toner cartridge clicks into place when correctly installed 7 Close the front door 8 Turn the printer back on Ordering a photoconductor kit When the 84 PC Life Warning message appears you should order a new photoconductor kit You can print a few hundred pages after
20. ages of media out of the original carton make sure they rest on a flat surface so the edges do not buckle or curl e Do not place anything on top of the media packages e Store paper in its original wrapper until you load it into the printer Avoiding jams Use appropriate print media paper transparencies labels and card stock to help ensure trouble free printing See What types of print media can be loaded on page 12 for more information Note Try a limited sample of any print media you are considering using with the printer before purchasing large quantities By selecting the appropriate print media and loading it properly you can avoid most jams For detailed tray loading instructions see the following e Loading the 250 sheet tray on page 19 e Loading the manual feeder on page 23 The following hints can help you avoid jams e Use only recommended print media e Do not overload the print media sources Make sure the stack height does not exceed the maximum height indicated by the stack line on the labels in the sources Do not load wrinkled creased damp or curled print media e Flex fan and straighten print media before you load it If jams do occur with print media try feeding one sheet at a time through the manual feeder e Do not use print media that you have cut or trimmed yourself e Do not mix print media sizes weights or types in the same print media source e Make sure the recommended print side is
21. ariety of media A number of things must be considered concerning media before printing This chapter provides information on making media selections and caring for media e What types of print media can be loaded e Tips on choosing the right print media e Storing print media e Avoiding jams For more details about the types of paper and specialty media your printer supports see the Card Stock amp Label Guide available on our Lexmark Web site at www lexmark com We recommend that you try a limited sample of any paper or specialty media you are considering using with the printer before purchasing large quantities What types of print media can be loaded Get the most from your printer by properly loading the trays Never mix media types within a tray Source Sizes Types Weight Capacity sheets 250 sheet tray A4 A5 A6 grain long Plain paper bond 60 90 g m 250 paper only JIS B5 letter letterhead 16 24 Ib 50 labels legal executive folio transparencies 50 transparencies statement paper labels single sided only 550 sheet drawer A4 A5 JIS B5 letter Plain paper bond 60 90 g m 550 paper optional legal executive folio letterhead 16 24 Ib 50 labels statement transparencies 50 transparencies paper labels single sided only Manual feeder A4 A5 A6 grain long Plain paper 60 163 g m only JIS B5 letter transparencies 16 43 Ib legal executive folio paper labels single statement
22. atible parallel cable If you are using a parallel interface make sure you are using an IEEE 1284 compliant parallel cable We recommend Lexmark part number 1021231 for the standard parallel port The printer is in Hex Trace mode If Ready Hex appears on the display you must exit Hex Trace mode before you can print your job Turn the printer off and back on to exit Hex Trace mode Collate is not setto On Set Collation to On in the Finishing Menu or through the printer driver Note Setting Collation to off in the driver overrides the setting in the Finishing Menu For more information see the Menus and Messages Guide The job is too complex Reduce the complexity of the print job by eliminating the number and size of fonts the number and complexity of images and the number of pages in the job The printer does not Add printer memory have enough memory Unexpected page breaks The job has timed out Set Print Timeout to a higher value from the Setup Menu OGGUN For more information see the Menus and Messages Guide The paper is curled once it exits the printer The print media has e Use paper that is sealed in its original packaging been in the printer too e Turn the paper over long or is too heavy e Rotate the paper 180 degrees The print job has too If you are printing a multiple page job try duplexing it many pages for simplex When printing on heavy print media open the rear exit door for printing a s
23. ating through a list using the Up or Down button the cursor moves one line at a time Pressing the Down button at the bottom of the screen changes the screen to the next whole page The Left or Right buttons are used to move within a screen such as moving from one menu index item to another They are also used to scroll through text that will not fit on the screen The Select button is used to initiate action on a selection Press Select when the cursor appears next to the selection you want such as following a link submitting a configuration item or when you want to start or cancel a job 7 Display The display shows messages and graphics describing the current state of the printer and indicating possible printer problems you must resolve The top line of the display is the header line If applicable it will contain the graphic indicating the Back button can be used It will also display the current status and the Supplies Warnings status If multiple warnings are present each warning will be separated by a comma The other three lines of the display are the body of the screen This is where you view printer status supplies messages show me screens and make selections Understanding the contro panel 11 O Understanding print media guidelines Print media is paper card stock transparencies labels and envelopes The last four are sometimes referred to as specialty media The printer provides high quality printing on a v
24. available to make it easy for you to change printer settings The diagram shows the menu index on the control panel and the menus and items available under each menu For more information about menus and menu items see the Menus and Messages book on the Software and Documentation CD Paper Menu Default Source Paper Size Type Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup NO Menu Paper Menu Reports J Settings Reports Menu Settings Page Device Statistics Network Setup Page Profiles List Print Fonts Print Demo Settings Setup Menu Finishing Menu Quality Menu Utilities Menu PDF Menu PostScript Menu PCL Emul Menu Printer overview 8 Network Ports TCP IP Standard Network Standard USB Parallel Apple Talk Security Job Expiration Help Printing Guide Supplies Guide Media Guide Print Defects Menu Map Information Guide Connection Guide Moving Guide Learning about the printer Understanding the control panel The control panel consists of these items e A 4 line liquid crystal display LCD that can show both graphics and text e Eight buttons Back Menu Stop Select V A V K and lt 4 e Indicator light Note A label located on the inside front door shows the control panel buttons in your language An additional translated label is included in the printer box Voltar mE Parar ZX Zp t Tilbake Stop Stopp Tilbage Wr Stop Sto
25. cy used Always print samples on the transparencies being considered for use before buying large quantities We recommend Lexmark part number 70X7240 letter size transparency and Lexmark part number 12A5010 for A4 size transparency The Paper Type setting should be set to Transparency to help prevent jams See Paper Type on the publications CD for detailed information about this setting Check with the manufacturer or vendor to determine whether the transparencies are compatible with laser printers that heat transparencies to 175 C 350 F Use only transparencies that are able to withstand these temperatures without melting discoloring offsetting or releasing hazardous emissions For detailed information see the Card Stock amp Label Guide which is available on the Lexmark Web site at www lexmark com publications Transparencies can be fed automatically from the paper trays or manually from the manual feeder See What types of print media can be loaded on page 12 for information about transparency compatibility with input bins Be careful when you handle transparencies Fingerprints on the surface of the transparency cause poor print quality Envelopes Try a sample of any envelope you are considering using with the printer before buying large quantities See Loading the manual feeder on page 23 for instructions on loading envelopes When printing on envelopes e To achieve the best possible print quality use only high quality
26. ded in the source e Flex paper back and forth and then fan Do not fold or crease the paper Straighten the edges on a level surface Selecting preprinted forms and letterhead Use the following guidelines when selecting preprinted forms and letterhead paper for the printer e Use grain long papers for best results for 60 to 90 g m weights e Use only forms and letterhead printed using an offset lithographic or engraved printing process e Avoid papers with rough or heavily textured surfaces Use papers printed with heat resistant inks designed for use in xerographic copiers The ink must withstand temperatures of 210 C 410 F without melting or releasing hazardous emissions Use inks that are not affected by the resin in toner Inks that are oxidation set or oil based should meet these requirements latex inks might not When in doubt contact the paper supplier Preprinted papers such as letterhead must be able to withstand temperatures up to 210 C 410 F without melting or releasing hazardous emissions Printing on letterhead Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for laser printers Page orientation is important when printing on letterhead Use the following table for help when loading letterhead in the media sources Media source or process Print side Top of page 250 sheet tray and Printed letterhead facedown The top edge of the sheet with t
27. ding paper jams see Avoiding jams on page 18 If jams do occur follow the steps outlined in this section To resolve the paper jam messages you must clear the entire paper path and then press Y to clear the message and resume printing The printer prints a new copy of the page that jammed if Jam Recovery is set to On or Auto however the Auto setting does not guarantee the page will print Identifying jams When the printer jams the appropriate jam message appears on the printer control panel Understanding jam messages The following table lists the jam messages that can occur and the action necessary to clear the message The jam message indicates the area where the jam occurred However it is best to clear the entire paper path to ensure you have cleared all possible jams Message What to do 200 Paper Jam Remove Cartridge Open the front door remove the toner cartridge and remove the jammed print media 201 Paper Jam Remove Cartridge Open the front door remove the toner cartridge and remove the jammed print media 202 Paper Jam Open Rear Door Open the rear printer exit and remove the jammed print media 231 Paper Jam Open Rear Door Open the rear printer exit and remove the jammed print media 233 Paper Jam Remove Tray Remove the paper tray push down the green lever and remove the jammed print media 234 Paper Jam Check Duplex Remove the paper tray push down the green lever and remove the jammed media If n
28. ding the 250 sheet tray 22 Printing Loading the manual feeder The manual feeder can feed different types of print media such as a transparency postcard note card or envelope lt can be used for single page printing only To load print media Note Do not add or remove print media when the printer is printing from the manual feeder or when the control panel indicator light is blinking Doing so may cause a jam 1 Slide the width guides to the outside of the feeder 2 Place a sheet of the selected print media print side facing up at the center fo the manual feeder but only to the point where its leading edge can contact the paper guides Load one sheet of the media in the feeder e Hold transparencies by the edges and avoid touching the print side e Insert envelopes with the flap side face down e Load letterhead faceup with the top of the sheet entering first e f you experience problems with paper feed turn the paper over Loading the manual feeder 23 Printing 3 Slide the width guides until they lightly rest against the edge of the media 4 Hold both sides of the print media close to the manual feeder and push it into the printer until it automatically engages There is a brief pause between the time the printer engages the print media and when it feeds into the printer Warning Do not force the print media into the feeder Forcing the media causes jams 5 Set the Paper Size and Paper Type for t
29. e connection points along the edge of the card Adding a memory card 33 3 oN O Q Installing options Squeeze the retainers and align the plastic pins on the flash memory card with the holes on the system board Push the flash memory card firmly into the holes of the system board until it snaps into place Note The flash card can be installed in the top or the bottom set of connector pin holes Close the side access door Close the rear exit door Close the front door Plug the power cord into the wall outlet and turn the printer on to continue print functions Adding a flash memory card 34 Installing options Installing an optional 550 sheet drawer A CAUTION Turn the printer off and unplug the power cord from the wall outlet before continuing Place the printer unit directly on top of the 550 sheet drawer Recognizing installed options The printer driver should automatically recognize the newly installed option when the printer is turned on If it does not you can add the appropriate option manually Click Start gt Settings gt Printers Select the printer icon Click File gt Properties Click the Install Options tab oF OQO N Add the appropriate options to your configuration Memory Card lncrease the printer memory to the appropriate number 550 sheet drawer 6 Click OK Installing an optional 550 sheet drawer 35 O Maintaining the printer a Periodically you need to com
30. el of toner released on a sheet of print media The Defaults gt Quality Menu values range from 1 lightest setting to 10 darkest setting Print media Multipage Print in the Causes the printer to print the two or more page images on one side of a Defaults gt Finishing Menu sheet Values for Multipage Print are 2 Up 3 Up 4 Up 6 Up 9 Up 12 Up and 16 Up Combined with the duplex setting Multipage Print lets you print up to 32 pages on one sheet of paper 16 images on the front and 16 on the back Duplex in the Defaults gt Duplex printing lets you print on both sides of a sheet of paper Finishing Menu Use your software application Lets you examine the first copy of a multiple copy job to be sure it is or printer driver to send a satisfactory before you print the other copies If the job is unsatisfactory Verify Print job you can cancel the job See Printing and deleting held jobs on page 28 for more information about a Verify Print job Ordering supplies To order supplies in the U S contact Lexmark at 1 800 539 6275 for information about Lexmark Authorized Supplies Dealers in your area In other countries or regions visit the Lexmark Web site at www lexmark com or contact the place where you bought your printer Conserving supplies 37 Maintaining the printer Ordering a toner cartridge Part number Description Average cartridge yield World Wide E250X22G For the USA and Canada E450A21A E450H21A E450A1
31. envelopes that are designed for use in laser printers e Set the Paper Source in the Paper menu to manual set the Paper Type to Envelope and select the correct envelope size from the control panel the printer driver or from MarkVision Professional e Eor best performance use envelopes made from 90 g m 24 lb bond paper Use up to 105 g m 28 Ib bond weight for the manual feeder as long as the cotton content is 25 or less Envelopes with 100 cotton content must not exceed 90 g m 24 Ib bond weight e Use only new undamaged envelopes e For best performance and to minimize jams do not use envelopes that Have excessive curl or twist Are stuck together or damaged in any way Contain windows holes perforations cutouts or embossing Use metal clasps string ties or metal folding bars Have an interlocking design Have postage stamps attached Have any exposed adhesive when the flap is in the sealed or closed position Have nicked edges or bent corners Have rough cockle or laid finishes e Use envelopes that can withstand temperatures of 175 C 350 F without sealing excessive curling wrinkling or releasing hazardous emissions If you have any doubts about the envelopes you are considering using check with the envelope supplier e Adjust the width guide to fit the width of the envelope e Load only one envelope at a time e A combination of high humidity over 60 and the hi
32. es eee eee ee 61 POJUSTINGHI R a AEO EA 62 EISAblINOPOWer Saver ia ts 62 Selecting printer Operating mode sss eee eee eee eee eee ee 63 Setting security using the Embedded Web Server EWS ccccccsseeeeceeeeeeeeeeeeeeeeeeeeaseeeeseaeeeeessseeeeessaaess 63 X len a Seatac mean o eco 65 PFOCUCEENCYOY CONSUIMPHOM init SAA tated E 66 e HTHH 69 Learning about the printer AY rrr Printer overview CAUTION Do not set up this product or make any electrical or cabling connections such as the power cord or telephone during a lightning storm Basic model The following illustration shows a printer with its base features 150 sheet output bin 4 250 sheet tray Control panel and navigation buttons 5 Paper support Manual feeder 6 Front door Learning about the printer 5 Learning about the printer The following illustration shows a rear view of the printer with its base features 1 Rear paper exit 5 USB connect 2 Power button 6 Parallel connect 3 Power connect 7 Ethernet connect 4 Dust cover not available for some models Printer overview 6 Learning about the printer Configured model The following illustration shows a fully configured printer Items denoted with an asterisk are options 1 150 sheet output bin 4 250 sheet tray 2 Control panel and navigation buttons 5 550 sheet drawer optional 3 Manual feeder Printer overview 7 Learning about the printer A number of menus are
33. et of printer commands language and functions included in its printer products This printer is intended to be compatible with the PCL language This means the printer recognizes PCL commands used in various application programs and the printer emulates the functions corresponding to the commands Details relating to compatibility are included in the Technical Reference Other trademarks are the property of their respective owners Safety information e Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible CAUTION Do not set up this product or make any electrical or cabling connections such as the power cord or telephone during a lightning storm e Refer service or repairs other than those described in the operating instructions to a professional service person e This product is designed tested and approved to meet strict global safety standards with the use of specific Lexmark components The safety features of some parts may not always be obvious Lexmark is not responsible for the use of other replacement parts e Your product uses a laser herein may result in hazardous radiation exposure A CAUTION Use of controls or adjustments or performance of procedures other than those specified e Your product uses a printing process that heats the print media and the heat may cause the media to release emissions You must understand the section in your operating instructions
34. et to Transparency Solving print quality problems 58 Troubleshooting The Quality menu control panel options can be adjusted to help improve print quality Menu selection Purpose Values Print Resolution To select printed output resolution 600 dpi 1200 dpi 2400 Image Quality Toner Darkness Lightens or darkens printed output and 8 is the default setting conserves toner Select a lower number to lighten the printed output or save toner Small Font Enhancer Enhances the quality of small fonts Off Fonts Only Fonts Images In addition the Enhance Fine Lines and Gray Correction options can be enabled to improve print quality These settings are available on the driver and on the printer Embedded Web Server EWS interface For more information about these options see the driver Help Driver option Purpose Values Enhance Fine Lines A selection to enable a print mode In the driver enable the check box preferable for certain files containing fine line detail such as architectural Off In the driver disable the check box drawings maps electronic circuit diagrams and flow charts Gray Correction Automatically adjusts the contrast In the driver enable the check box enhancement applied to images In the driver disable the check box T Values marked by an asterisk are the factory default settings Solving print quality problems 59 Administrative support ee Adjusting control panel brigh
35. f IEC 60825 1 Class laser products are not considered to be hazardous The printer contains internally a Class lllb 8b laser that is nominally a 5 milliwatt gallium arsenide laser operating in the wavelength region of 770 795 nanometers The laser system and printer are designed so there is never any human access to laser radiation above a Class level during normal operation user maintenance or prescribed service condition Statement of Limited Warranty for Lexmark E450dn Lexmark International Inc Lexington KY This limited warranty applies to the United States and Canada For customers outside the U S refer to the country specific warranty information that came with your product This limited warranty applies to this product only if it was originally purchased for your use and not for resale from Lexmark or a Lexmark Remarketer referred to in this statement as Remarketer Limited warranty Lexmark warrants that this product e Is manufactured from new parts or new and serviceable used parts which perform like new parts e Is during normal use free from defects in material and workmanship If this product does not function as warranted during the warranty period contact a Remarketer or Lexmark for repair or replacement at Lexmark s option If this product is a feature or option this statement applies only when that feature or option is used with the product for which it was intended To obtain warranty service
36. gh printing temperatures may seal the envelopes Tips on choosing the right print media 16 Understanding print media guidelines Labels The printer can print on many labels designed for use with laser printers except for vinyl labels These labels are supplied in letter size A4 size and legal size sheets Label adhesives face sheet printable stock and topcoats must be able to withstand temperatures of 210 C 410 F and pressure of 25 pounds per square inch psi Try a sample of any label you are considering using with the printer before purchasing a large quantity For detailed information on label printing characteristics and design see the Card Stock Label Guide available on the Lexmark Web site at www lexmark com publications When printing on labels e Set the Paper Type menu item to Labels in the Paper menu Set the Paper Type from the printer control panel the printer driver or from MarkVision Professional e Do not load labels together with paper or transparencies in the same source mixing media can cause feeding problems e Do not use label sheets with a slick backing material e Do not use vinyl labels e Use full label sheets Partial sheets may cause labels to peel off during printing resulting in a jam Partial sheets also contaminate the printer and the cartridge with adhesive and could void the printer and cartridge warranties e Use labels that can withstand temperatures of 210 C 410 F witho
37. he logo is B5O eheat drawer placed at the front of the tray Duplex two sided printing from Printed letterhead face up The top edge of the sheet with the logo is trays placed at the front of the tray Manual feeder Printed letterhead faceup The top edge of the sheet with the logo enters the printer first Duplex two sided printing from Printed letterhead face down The top edge of the sheet with the logo enters Manual feeder the printer first Transparencies Feed transparencies from the 250 sheet tray or the manual feeder Try a sample of any transparencies being considered for use with the printer before buying large quantities When printing on transparencies Tips on choosing the right print media 15 Understanding print media guidelines e Be sure to set the Paper Type to Transparency from the printer driver or from MarkVision Professional to avoid damaging the printer e Use transparencies designed specifically for laser printers Transparencies must be able to withstand temperatures of 175 C 350F without melting discoloring offsetting or releasing hazardous emissions e To prevent print quality problems avoid getting fingerprints on the transparencies e Before loading transparencies fan the stack to prevent sheets from sticking together Selecting transparencies The printer can print directly on transparencies designed for use in laser printers Print quality and durability depend on the transparen
38. he manual feeder Manual Feeder Size and Manual Feeder Type to the correct value for the print media you loaded Press en on the control panel a b Press W until J Paper Menu appears and then press V c Press W until y Paper Size Type appears and then press V d Press W until y Manual Paper Size Type Or Manual Env Size Type appears and then press VD e Press W until the y appears next to the media size you loaded and then press V f Press W until the media type you loaded appears and then press V g Press O repeatedly to return to the Ready state Loading the manual feeder 24 Printing Linking trays Tray linking enables the automatic linking feature for trays when you load the same size and type of print media in multiple sources For example if you have the same size and type of print media loaded in the paper tray and the optional paper drawer the printer selects print media from the paper tray until it becomes empty and then the printer automatically feeds print media from the next linked source the optional drawer If you load the same size print media in each paper source make sure the paper type is all the same type in order to link the trays To set the paper type or size Press en on the control panel Press W until y Paper Menu appears and then press V Press W until V Paper Size Type appears and then press V Press W until y Tray lt x gt Size Type appears and then press V Press W until the
39. ilable fonts 1 Open the document you want to print in Adobe Reader 2 Click the printer icon The Print dialog appears 3 Check the Print as image box 4 Click OK Solving printing problems Symptom The control panel display is blank or displays only diamonds Jobs do not print Held jobs do not print Solution The printer self test Turn the printer off wait about 10 seconds and turn the printer failed back on If the Performing Self Test and Ready messages do not appear turn the printer off and call for service The printer is not ready Make sure Ready or Power Saver appears on the display before to receive data sending a job to print Press D to return the printer to the Ready state The output bin is full Remove the stack of paper from the output bin and then press Y The specified tray is Load paper in the tray empty You are using the wrong Verify you are using the printer driver associated with your printer driver or are printer printing to a file e If you are using a USB Direct interface make sure you are running Windows 2000 Windows XP or Windows Server 2003 and using a printer driver compatible with Windows 2000 Windows XP or Windows Server 2003 Your internal print server Verify that you have properly configured the printer for network is not set up properly or printing is not connected See the drivers CD or the Lexmark Web site for information properly You are using the
40. in is either grain long running the length of the paper or grain short running the width of the paper For 60 to 90 g m 16 to 24 Ib bond paper grain long fibers are recommended Fiber content Most high quality xerographic paper is made from 100 chemically pulped wood This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality Paper containing fibers such as cotton possess characteristics that can result in degraded paper handling Recycled paper Lexmark supports US executive order 13101 which strongly encourages the use of recycled papers in government agencies Ask for warranty information and performance claims from your paper supplier and or test small quantities before buying large amounts A list of suppliers and approved papers used by the US Government Printing Office can be found at http www gpo gov qualitycontrol cpypaper htm Unacceptable paper The following papers are not recommended for use with the printer e Chemically treated papers used to make copies without carbon paper also Known as carbonless papers carbonless copy paper CCP or no carbon required NCR paper e reprinted papers with chemicals that may contaminate the printer e Preprinted papers that can be affected by the temperature in the printer fuser e Preprinted papers that require a registration the precise print location on the page greater than 0 09 in such as optica
41. ion you supply in any way it believes appropriate without incurring any obligation to you To obtain additional copies of publications related to this product visit the Lexmark Web site at www lexmark com References in this publication to products programs or services do not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by the manufacturer are the user s responsibility O 2006 Lexmark International Inc All rights reserved UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense Trademarks Lexmark Lexmark with diamond design and MarkVision are trademarks of Lexmark International Inc registered in the United States and or other countries Drag N Print and PrintCryption are trademarks of Lexmark International Inc PCL is a registered trademark of the Hewlett Packard Company PCL is Hewlett Packard Company s designation of a s
42. l character recognition OCR forms In some cases you can adjust registration with your software application to successfully print on these forms e Coated papers erasable bond synthetic papers thermal papers e Rough edged rough or heavily textured surface papers or curled papers e Recycled papers containing more than 25 post consumer waste that do not meet DIN 19 309 e Recycled paper having a weight less than 60 g m 16 lb e Multiple part forms or documents Selecting paper Proper paper loading helps prevent jams and ensures trouble free printing To help avoid jams or poor print quality e Always use new undamaged paper e Before loading paper know the recommended print side of the paper This information is usually indicated on the paper package e Do not use paper that has been cut or trimmed by hand e Do not mix media sizes weights or types in the same source mixing results in jams e Do not use coated papers unless they are specifically designed for electrophotographic printing e Do not remove trays while a job is printing or Busy appears on the control panel Tips on choosing the right print media 14 Understanding print media guidelines e Make sure the Paper Type Paper Texture and Paper Weight settings are correct See Paper Menu in the Menus and Messages Guide located on the Software and Documentation CD for detailed information about these settings e Make sure the paper is properly loa
43. le not properly shielded and grounded may result in a violation of FCC regulations Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Standard ICES 003 Avis de conformit aux normes de l industrie du Canada Cet appareil num rique de classe B est conforme aux exigences de la norme canadienne relative aux quipements pouvant causer des interferences NMB 003 European Community EC directives conformity This product is in conformity with the protection requirements of EC Council directives 89 336 EEC and 73 23 EEC on the approximation and harmonization of the laws ofthe Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support Lexmark International S A Boigny France This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 Japanese VCCI notice Hm COV IOBRRENT NSA VE ROFHERTUTUET COBB ARUBZES E RISE BER ABS VCCIOBRBIC BOC DTFABARRNRE CT TOEI SRISTI HHT A LSR LYLE TDR CORBMIUTAPTLEV VE RIC ALTEA NoE MSs KG T CLH ES DURA IES C IE LL URLS LC EEN Korean MIC statement HI SO ol 7 273 Ge ES NES Ss ZAL Hgg EL T MIC 2 Ba 2121 83 4547 71 01712 27H4322 MAA SAS SS
44. m the Manual Feeder e Set the Paper Type menu item in the Paper Menu to Card Stock from the control panel from the printer driver or from MarkVision Professional Set the Paper Weight to CardStock Weight and select the CardStock Weight as Normal or Heavy for the value Set this from the control panel the printer driver or from MarkVision Professional Use Heavy for card stock weighing more than or heavier than 163 g m 90 Ib e Be aware that preprinting perforation and creasing can significantly affect the print quality and cause media handling or jamming problems e Avoid using card stock that may release hazardous emissions when heated Tips on choosing the right print media 17 Understanding print media guidelines e Do not use preprinted card stock manufactured with chemicals that may contaminate the printer Preprinting introduces semi liquid and volatile components into the printer e The use of grain short card stock is recommended Storing print media Use the following guidelines to avoid paper feeding problems and uneven print quality e For best results store media in an environment where the temperature is approximately 21 C 70 F and the relative humidity is 40 Most label manufacturers recommend printing in a temperature range of 18 to 24 C 65 to 75 F with a relative humidity of 40 to 60 e Store cartons of media on a pallet or shelf rather than directly on the floor e When storing individual pack
45. memory to process additional held jobs Windows From a word processor spreadsheet browser or other application select File gt Print 2 Click Properties If there is no Properties button click Setup and then click Properties 3 Depending on the operating system you may have to click the Other Options tab and then click Print and Hold Note If you have difficulty finding Print and Hold gt Held Jobs click Help and see the topic Held Jobs or Print and Hold then follow the driver instructions 4 Select the type of held job you want and then send your job to the printer Go to the printer when you are ready to retrieve your print job and follow the At the printer steps on page 29 Printing a font sample list 28 Printing Macintosh From a word processor spreadsheet browser or other application select File gt Print 2 Inthe Copies amp Pages or General pop up menu select Job Routing a When using Mac OS 9 if Job Routing is not a choice on the pop up menu select Plug in Preferences gt Print Time Filters b Turn down the disclosure triangle to the left of Print Time Filters and select Job Routing c Inthe pop up menu select Job Routing 3 ln the radio group select the type of held job you want enter a user name and then send your job to the printer Go to the printer when you are ready to retrieve your print job and follow the At the printer steps on page 29 At the printer Press W until y Held jobs a
46. n the control panel Press W until J Reports appears and then press V Press W until y Print Fonts appears and then press VD a BB OO N Press W until the y appears next to PCL Fonts Of PostScript Fonts and then press V Printing held jobs Printing and deleting held jobs Held jobs such as Verify Print Reserve Print Repeat Print and Bookmarks differ in function These jobs are printed or deleted from the printer control panel Verify Print If you send a Verify Print job the printer prints one copy and holds the remaining copies you requested in printer memory Use Verify Print to examine the first copy to see if it is satisfactory before printing the remaining copies Once all copies are printed the Verify Print job is automatically deleted from printer memory Reserve Print If you send a Reserve Print job the printer does not print the job immediately It stores the job in memory so you can print the job later The job is held in memory until you delete it from the Held Jobs menu Reserve Print jobs may be deleted if the printer requires extra memory to process additional held jobs Repeat Print If you send a Repeat Print job the printer prints all requested copies of the job and stores the job in memory so you can print additional copies later You can print additional copies as long as the job remains stored in memory Note Repeat Print jobs are automatically deleted from printer memory when the printer requires extra
47. o jammed media is present open the rear paper exit and remove the jammed print media 235 Paper Jam Open Rear Door Open the rear printer exit and remove the jammed print media 241 242 Paper Jam Check tray lt x gt Open tray lt x gt to remove the jammed print media 251 Paper Jam Check Man Feeder Remove jammed print media from the manual feeder Clearing jams 45 Clearing jams Clearing printer jams Clearing a jam We recommend clearing the entire paper path when a paper jam occurs To clear the jam 1 Open the paper tray If necessary remove the tray from the printer 2 Remove the jammed media Clearing printer jams 46 Clearing jams 3 Press down on the green duplex flap to release jammed pages from the duplex area 4 Remove any crumpled paper from the tray CAUTION Fuser or fuser area may be hot 5 Open the front door and remove the print cartridge assembly MZ Clearing printer jams 47 Clearing jams 6 LT the flap at the front of the printer and remove the jammed pages beneath the flap CAUTION Fuser or fuser area may be hot 7 Open the rear exit and remove the jammed pages 8 After you have cleared the jams reinstall the print cartridge assembly and make sure all printer doors and trays are closed 9 Press V Note Jam recovery is set to Auto by default When jam recovery is set to Auto the memory that holds the image of a page may be reused afte
48. or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WITH RESPECT TO THIS PRODUCT AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND SATISFACTORY QUALITY ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO WARRANTIES EXPRESS OR IMPLIED WILL APPLY AFTER THIS PERIOD ALL INFORMATION SPECIFICATIONS PRICES AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE Notices 67 Notices Limitation of liability Your sole remedy under this limited warranty is set forth in this document For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty you may recover actual damages up to the limit set forth in the following paragraph Lexmark s liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable INNO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS LOST SAVINGS INCIDENTAL DAMAGE OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES
49. otoconductor kit end of life To ensure print quality and to avoid damage to the printer the printer stops operating after the photoconductor kit has reached a maximum of 110 of its life The message 84 Replace Photoconductor is displayed when the printer reaches this point If the Toner Alarm setting is set to Single or Continuous default is Off the printer automatically notifies you before the photoconductor kit reaches this point and displays the message 84 Photoconductor Life Warning To avoid having the printer stop operating replace the photoconductor kit when you first receive the 84 Photoconductor Life Warning message While the printer may continue to function properly after the photoconductor kit has reached its official end of life approximately 30 000 pages print quality begins to significantly decrease until the photoconductor stops operating at the maximum of 110 of its life Once the photoconductor kit has been replaced and the counter has been reset normal printer operation resumes For more information see the instruction sheet that came with your photoconductor kit Maintaining the printer 36 Maintaining the printer Conserving supplies Several settings in your application software or on the display let you conserve toner and paper For more information on changing these settings see the Menus and Messages Guide Supply Menu selection item What the setting does Toner Toner Darkness in the Lets you adjust the lev
50. p Terug Stop Cron Takaisin j Seis 15 11 Retour A Stop Parar Zuriick a Stopp Stopp Vissza 5 Le llit s PELE Indietro i Stop Durdur RA PES Understanding the control panel 9 Learning about the printer The use of the buttons and the layout of the display panel are described in the following table Button or control panel item Function 1 Back Press the Back button to return to the last screen you viewed Note Changes made on a screen will not be applied if you press the Back button 2 Menu sa Press the Menu button to open the menu index Note The printer must be in the Ready state to access the menu index A message indicating the menus are unavailable will appear if the printer is not ready 3 Stop R Press the Stop button to stop the mechanical operation of the printer After pressing Stop the message Stopping appears When the printer has stopped the status line in the control panel will show Stopped and a list of options will appear 4 Indicator light A two toned LED is used on the control panel one color being green and the other being red The lights indicate whether the printer power is on the printer is busy idle processing a job or requires operator intervention Status Indicates Understanding the control panel 10 Learning about the printer Button or control panel item Function 5 and 6 Navigation buttons The Up and Down buttons are used to move up or down lists When navig
51. per unwrapped in hot humid cold and dry conditions even in the trays can contribute to paper curling prior to printing and can cause feeding problems Smoothness The degree of smoothness of paper directly affects print quality If the paper is too rough the toner does not fuse to the paper properly resulting in poor print quality If the paper is too smooth it can cause paper feeding or print quality issues Smoothness needs to be between 100 and 300 Sheffield points however smoothness between 150 and 250 Sheffield points produces the best print quality Moisture content The amount of moisture in the paper affects both print quality and the ability of the printer to feed the paper properly Leave the paper in its original wrapper until it is time to use it This limits the exposure of the paper to moisture changes that can degrade its performance Tips on choosing the right print media 13 Understanding print media guidelines Condition paper while it is still in the original wrapper To condition it store it in the same environment as the printer for 24 to 48 hours before printing to let the paper stabilize in the new conditions Extend the time several days if the storage or transportation environment is very different from the printer environment Thick paper may also require a longer conditioning period because of the mass of material Grain direction Grain refers to the alignment of the paper fibers in a sheet of paper Gra
52. plete certain tasks to maintain optimum print quality These tasks are covered in this chapter If several people are using the printer you may want to designate a key operator to do the setup and maintenance of your printer Refer printing problems and maintenance tasks to this key operator In the U S contact Lexmark at 1 800 539 6275 for information about Lexmark Authorized Supplies Dealers in your area In other countries or regions visit the Lexmark Web site at www lexmark com or contact the place where you bought your printer Storing supplies Choose a cool clean storage area for your printer supplies Store supplies right side up in their original packaging until you are ready to use them Do not expose supplies to e Direct sunlight e Temperatures above 35 C 95 F e High humidity above 80 e Salty air e Corrosive gases e Heavy dust Determining the status of supplies The printer control panel alerts you once a supply item or maintenance is required You can also view the status of supplies in your printer on the control panel unless the printer is printing or in a busy state The header or gray area at the top of the display will indicate the printer is Ready and lets you know if any trays are low Selecting Status Supplies on the display will open the Status Supplies screen where you can view the status of the various trays and open the supplies screen to view the current status of your toner cartridge Ph
53. ppears and then press V 2 Press W until the J appears next to your user name and then press V Press W until the y appears next to the type of action you want to perform Print All Jobs Delete All Jobs Print A Job Delete A Job Print Copies 4 Press V 5 Press W until the y appears next to the job you want and then press Vv The job will print or be deleted according to the type of print job and action you selected Printing held jobs 29 Installing options Accessing the system board CAUTION To install memory you must access the printer system board Turn the printer off and unplug the power cord from the wall outlet before continuing 1 Remove the paper tray Installing options 30 Installing options 2 Press button on the left side of the printer to release and lower the front door 3 Open the rear exit Accessing the system board 31 Installing options 4 Press both buttons on the front right side of the machine to release the side access door 5 Loosen the four screws of the cover to gain access to the system board Accessing the system board 32 Installing options Adding a memory card The system board has one connector for an optional memory card CAUTION If you are installing a memory card after setting up the printer turn the printer off and unplug the power cord from the wall outlet before continuing Note Memory options designed for other Lexmark printers
54. printer service describe the problem you are experiencing the message on the display and the troubleshooting steps you have already taken to find a solution You need to know your printer model type and serial number See the label on the printer for this information The serial number is also listed on the menu settings page See Printing the menu settings page on page 27 for more information For service in the U S or Canada call 1 800 Lexmark 1 800 539 6275 See our Lexmark Web site at www lexmark com for the numbers for other countries regions Note When calling for service call from the location of the printer Checking an unresponsive printer If your printer is not responding first make sure e The power cord is plugged into the printer and a properly grounded electrical outlet e The electrical outlet is not turned off by any switch or breaker e The printer is not plugged into any surge protectors uninterrupted power supplies or extension cords e Other electrical equipment plugged into the outlet is working e The printer is turned on e The printer cable is securely attached to the printer and the host computer print server option or other network device Once you have checked each of these possibilities turn the printer off and back on Troubleshooting 51 Troubleshooting Printing multiple language PDFs Symptom Some documents do not print Cause Solution The documents contain unava
55. protects configuration of the Embedded Web Server A system password is also required for Secure mode and confidential communication with MVP To set the system password 1 Open your Web browser In the address line enter the IP address of the printer you want to configure using the format http jp_address 2 Click Configuration 3 Under Other Settings click Security 4 Click Create Password if one has not been set previously If a password has already been set click Change or Remove Password Using the secure Embedded Web Server The SSL Secure Sockets Layer allows for secure connections to the Web server within the print device You can connect to the Embedded Web Server more securely by connecting to the SSL port instead of the default HTTP port The SSL port connection will encrypt all Web server network communications between the PC and the printer To connect to the SSL port Open your Web browser In the address line enter the IP address of the printer you want to configure using the format https 710 address Selecting printer operating mode 63 Administrative support Supporting SNMPv3 Simple Network Management Protocol version 3 SNMPv3 protocol allows for encrypted and authenticated network communications It also lets the administrator select a desired level of security Prior to use at least one user name and password must be established from the settings page To configure for SNMPv3 through the Embedded Web Se
56. ptable 14 printing letterhead 15 69 Identifying printers 5 Indicator light 10 J jams avoiding 18 clearing 46 L labels guidelines 17 printer maintenance 17 letterhead 15 guidelines 15 page orientation 15 printing 15 loading print media card stock 19 paper input tray 19 multipurpose feeder 23 transparencies input tray 19 lock feature security 64 M Macintosh 27 maintaining the printer 36 ordering a toner cartridge 38 maximum fill line 20 media guidelines letterhead 15 letterhead printing 15 letterhead guidelines 15 loading instructions based on source 15 transparencies guidelines 15 memory card 33 N network setup page 27 O Operating modes 63 Index operating modes 63 options memory card 33 ordering toner cartridge 38 P panel control 9 paper 13 choosing 13 letterhead 15 preprinted forms 15 unsatisfactory types 14 paper tray adjustment 20 photoconductor ordering 40 photoconductor kit changing 41 recycling 44 Power Saver adjusting 62 preprinted forms 15 print cartridge See toner cartridge Print media guidelines 13 print media jams avoiding 18 print media specifications characteristics 13 Printing 19 problems control panel 52 blank 52 displays black diamonds 52 incorrect characters print 53 job didn t print 52 job prints 53 from wrong tray 53 on wrong paper or specialty media 53 large jobs do not collate 53 paper feed blank pages in output bin 55 frequent jams
57. ptions are installed correctly Aa Q N Make sure the printer is on and Ready Press en on the control panel Press W until y Reports appears and then press V Press W until y Menu Settings Page appears and then press vV Printing Menus Settings appears on the display The printer returns to the Ready state after the menu settings page prints Printing a network setup page If the printer is attached to a network print a network setup page on the printer to verify the network connection This page also provides important information that helps in configuring for network printing 1 2 3 4 Make sure the printer is on Press en on the control panel Press W until J Reports appears and then press V Press W until y Network Setup Page appears and then press V Note If an optional internal print server is installed Print Net1 Setup appears on the display 5 Check the first section on the network setup page and confirm that Status is Connected If Status is Not Connected the LAN drop may not be active or the network cable may be malfunctioning Consult a system support person for a solution and print another network setup page to verify that the printer is connected to the network Printing the menu settings page 27 Printing Printing a font sample list To print samples of the fonts currently available for your printer Make sure the printer is on and the Ready message appears Press en o
58. r the page is printed but before it has successfully exited the printer if that memory is needed for another use Therefore a jammed page may or may not be reprinted depending on the overall memory usage in the printer Clearing printer jams 48 Clearing jams Clearing a jam in the manual feeder 1 Remove the paper from the manual feeder 2 Open the front door and remove the print cartridge assembly Clearing printer jams 49 Clearing jams 3 Liftthe flap at the front of the printer and remove the jammed pages beneath the flap A CAUTION Fuser or fuser area may be hot 5 After you have cleared the jams reinstall the print cartridge assembly and make sure all printer doors and trays are closed 6 Press V Note Jam recovery is set to Auto by default When jam recovery is set to Auto the memory that holds the image of a page may be re used after the page is printed but before it has successfully exited the printer if that memory is needed for another use Therefore a jammed page may or may not be reprinted depending on the overall memory usage in the printer 7 Load one sheet of the print media 8 Slide the side guide toward the inside of the tray until it lightly rests against the edge of the media 9 Press V Clearing printer jams 50 77 Troubleshooting __ Online customer support Customer support is available on our Lexmark Web site at www lexmark com Calling for service When you call for
59. r the size media you are loading 4 Flex the sheets back and forth to loosen them then fan them Do not fold or crease the print media Straighten the edges on a level surface 5 Load print media in the tray Note Load letterhead paper with the design side facing down The top edge of the sheet with the logo should be placed at the front of the tray Make sure the print media is below the paper fill indicator on the side guides Overloading may cause jams Loading the 250 sheet tray 20 Printing 6 Pinch the side guide tab and slide the guide until it lightly rests against the edge of the media 7 Insert the tray Loading the 250 sheet tray 21 Printing Extending the tray for legal or folio size paper To load legal or folio size paper extend the paper tray You may also attach a dust cover not available for all models on the back of the printer to protect the tray while it is extended 1 Press down on the latch at the back of the tray 2 Expand the tray until the extender locks into place Attaching the dust cover The dust cover helps protect the paper tray from the environment lt also keeps the tray from being knocked out of position while it is extended Note This feature may not be available for all models Attach the dust cover if available to the back of the printer by aligning the tabs on the cover to the holes on the printer then snap the cover into place Loa
60. racters have jagged or Change the Print Resolution setting in the Quality menu to 600 dpi 1200 dpi or 2400 uneven edges Image Q Enable Enhance Fine Lines If you are using downloaded fonts verify the fonts are supported by the printer the host computer and the software application Solving print quality problems 57 Troubleshooting Problem Action Part or all of the page is Check the photoconductor kit to see if it is installed correctly printed in black The job prints but the top and Make sure the Paper Size setting in the Paper menu is correct side margins are incorrect s Make sure the margins are set correctly in your software application N ABC DEF Ghost images appear e Make sure the Paper Type setting in the Paper menu is correct e Replace the photoconductor kit Gray background prints s The Toner Darkness setting may be too dark Change the Toner Darkness setting in the Quality menu e Adjust the Brightness to a darker setting e Adjust the Contrast to a darker setting e The photoconductor kit may be defective Replace the photoconductor kit Some of the print is cut off on Move the guides in the tray to the proper positions for the size loaded the sides top or bottom of the media Print is skewed or inappropriately slanted Transparency print quality is Use only transparencies recommended by the printer manufacturer poor e Make sure the Paper Type setting in the Paper menu is s
61. ratures without discoloring bleeding or releasing hazardous emissions Check with the manufacturer or vendor to determine whether the paper you have chosen is acceptable for laser printers e The duplex unit only supports certain sizes and types of print media Only A4 letter legal and folio size paper can be used for duplex printing The printer does not support duplex printing on any other type of print media Paper characteristics The following paper characteristics affect print quality and reliability It is recommended that these guidelines are followed when evaluating new paper stock For detailed information see the Card Stock amp Label Guide available on the Lexmark Web site at www lexmark com publications Weight The printer can automatically feed paper weights from 60 to 90 g m 16 to 24 Ib bond grain long in the integrated and optional trays and paper weights from 60 to 163 g m 16 to 43 lb bond grain long in the manual feeder Paper lighter than 60 g m 16 lb might not be stiff enough to feed properly causing jams For best performance use 75 g m 20 Ib bond grain long paper To use paper narrower than 182 x 257 mm 7 2 x 10 1 in it is recommended that the weight be equal to 90 g m 24 Ib bond Curl Curl is the tendency of media to curve at its edges Excessive curl can cause paper feeding problems Curl can occur after the paper passes through the printer where it is exposed to high temperatures Storing pa
62. rint a small printer icon appears in the right corner of the taskbar 1 Double click the printer icon A list of print jobs appears in the printer window 2 Select the job you want to cancel 3 Press the Delete key on the keyboard Canceling a job from the desktop Minimize all programs to reveal the desktop 2 Double click the My Computer icon 3 Double click the Printers icon A list of available printers appears 4 Double click the printer you selected when you sent the job A list of print jobs appears in the printer window 5 Select the job you want to cancel 6 Press the Delete key on the keyboard Canceling a print job 26 Printing Canceling a job from a Macintosh computer Canceling a job from a Macintosh computer running Mac OS 9 x When you send a job to print the printer icon for your selected printer appears on the desktop 1 Double click the printer icon on your desktop A list of print jobs appears in the printer window Select the print job you want to cancel Click the trash can icon Canceling a job from a Macintosh computer running Mac OS X Aa O N a Open Applications gt Utilities and then double click Print Center or Printer Setup Double click the printer you are printing to In the printer window select the print job you want to cancel Press Delete Printing the menu settings page You can print a menu settings page to review the default printer settings and to verify printer o
63. rint media is within the printer specifications See Understanding print media guidelines on page 12 for more details If the problem continues contact the Lexmark Customer Support Center at http support lexmark com Toner appears on the back of Toner is on the transfer roll To help prevent this do not load print media that is smaller the printed page than the page size of the job to be printed Open and close the printer top front cover to run the printer setup cycle Toner fog or background e Check the photoconductor kit to make sure it is installed correctly shading appears on the page e Replace the photoconductor kit Solving print quality problems 56 Troubleshooting Problem Action Entire page is white e Make sure the packaging material is removed from the photoconductor kit e Check the photoconductor kit and toner cartridge to be sure they are installed correctly e Replace the photoconductor kit Streaks appear on the page If you are using preprinted forms make sure the ink can withstand temperatures of 210 C 410 F N e Replace the photoconductor kit or toner cartridge B Printing is too dark s Change the Toner Darkness setting in the Quality menu e Change the Brightness setting in the Quality menu e Change the Contrast setting in the Quality menu Note Macintosh computer users should make sure the lines per inch lpi setting is not ABC set too high in the software application Cha
64. rver of the printer 1 Open your Web browser In the address line enter the IP address of the printer you want to configure using the format http ip_address 2 Click Configuration 3 Under Other Settings click Network Ports 4 Click SNMP SNMPv3 authentication and encryption has three levels of support e No authentication and no encryption e Authentication with no encryption e Authentication and encryption Note Only the selected level and later may be used to communicate Locking the control panel menus Control panel Menu Lockout lets you create a PIN number and choose specific menus to lock Each time a locked menu is selected the user will be prompted to enter the correct PIN at the control panel The PIN does not affect any access through the EWS To lock control panel menus 1 Open your Web browser In the address line enter the IP address of the printer you want to configure using the format http ip_address 2 Click Configuration 3 Under Other Settings click Security 4 Click Menu Lockout Setup Setting security using the Embedded Web Server EWS 64 f Notices N Conventions Note A note identifies something that could help you Warning A warning identifies something that could damage your product hardware or software CAUTION A caution identifies something that could cause you harm Electronic emission notices Federal Communications Commission FCC compliance information statement
65. ss W until y Panel Menus appears and then press V B Press W until y Disable appears and then press V The following messages appear briefly Submitting Selection and Disabling Menus The control panel returns to Panel Menus 6 Press W until y Exit Config Menus appears and then press Y Activating Menu Changes appears The menus are disabled Resetting the Printer appears briefly followed by a clock The control panel then returns to Ready Administrative support 60 Administrative support Enabling control panel menus Turn the printer off Press and hold Y and E while turning the printer on Release both buttons when Performing Self Test appears on the display The printer performs its power on sequence and then Config Menu appears on the first line of the display Press W until J Panel Menus appears and then press Y Press W until y Enable appears and then press V The following messages appear briefly in succession Submitting Selection and Enabling Menus The control panel returns to Panel Menus Press W until y Exit Config Menus appears and then press V Activating Menu Changes appears The menus are enabled Resetting the Printer appears briefly followed by a clock The control panel then returns to Ready Restoring factory default settings When you first enter the printer menus from the control panel you may notice an asterisk to the left of a value in the menus This asterisk indicates the factory default
66. tantaneous power draws may be substantially higher than the average Sleep Power Saver mode can be modified from the printer control panel The default timeout to Sleep Power Saver mode is 30 minutes For more information see the Menu s and Messages guide on the Software and Documentation CD ENERGY STAR ENERGY STAR Waste from Electrical and Electronic Equipment WEEE directive Z The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union We encourage the recycling of our products If you have further questions about recycling options visit the Lexmark Web site at www lexmark com for your local sales office phone number Laser advisory label A laser notice label may be affixed to this printer LUOKAN 1 LASERLAITE VAROITUS Laitteen kayttaminen muulla kuin tassa kayttoohjeessa mainitulla tavalla saattaa altistaa kayttajan turvallisuusluokan 1 ylitt v lle nakymattomalle lasers teilylle KLASS 1 LASER APPARAT Notices 66 Notices VARNING Om apparaten anv nds p annat s tt an i denna bruksanvisning specificerats kan avnandaren utsattas for osynlig laserstralning som verskrider gr nsen f r laserklass 1 Laser notice The printer is certified in the U S to conform to the requirements of DHHS 21 CFR Subchapter J for Class 1 laser products and elsewhere is certified as a Class laser product conforming to the requirements o
67. that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions e Refer service or repairs other than those described in the operating instructions to a professional service person e This product is designed tested and approved to meet strict global safety standards with the use of specific Lexmark components The safety features of some parts may not always be obvious Lexmark is not responsible for the use of other replacement parts f Contents N Chapter 1 Learning about the printer sssssssssssssss esse essse sese sese ennenen eena enean 5 PAS ROVEIUISW a aa 5 Understanding the control panel sse sse eee eee 9 Chapter 2 Understanding print media guidelines oncconncionccccncoconncnconancnnnannnnanrnnnannnas 12 What types of print media can be loaded sse 12 Tips on choosing the right print media sss sese eee eee eee 13 A A NEE 18 AVOIGING JAMS A AA a 18 Chapter 35 PRNUNO rd idad dd 19 Loading the 250 sheetl tay tanta aii 19 Loading the manual e TT 23 CAKA RS TL 25 oo A O eh E ee saa em aden 25 Canceling E 0 prat OD sins ene meee ce mene mn A aa mn o e o cd o R eer 26 Printing the menu settings page esenciales dead Rider linares 27 Prin ng a Network SCLUD e le LT 27 PANINO a Tont Sample liS asii a a aa a 28 EIH A e re aa a een ore erie 28 Chapter 4 Installing options oonccccnnccnnnnncnoncnnnnnncnanonnnancnnnnncnnnnnnnannrnnnnrnnannrnnanarnnanrenananas 30 Accessing ne L eee
68. the side guides Move the guides in the tray to the correct position Load paper from a fresh package Store paper in its original wrapper until you load it See Storing print media on page 18 for more information Clear paper from the entire paper path and then press For more informations see Clearing printer jams on page 46 Set Jam Recovery to Auto or On For more information see the Menus and Messages Guide Load the correct type media for your print job or change the Paper Type to match the type of media loaded For more information see the Menus and Messages Guide Solving paper feed problems 55 Troubleshooting Solving print quality problems The information in the following table may help you solve print quality problems If these suggestions still do not correct the problem call for service You may have a printer part that requires adjustment or replacement Problem Action Print is too light The toner may be low Change the Toner Darkness setting in the Quality menu Change the Brightness setting in the Quality menu Change the Contrast setting in the Quality menu If you are printing on an uneven print surface change the Paper Weight and Paper Texture settings in the Paper menu Verify the correct print media is being used Toner smears or print comes If you are printing on an uneven print surface change the Paper Weight and Paper off the page Texture settings in the Paper menu Verify the p
69. tive support Adjusting Power Saver To adjust the Power Saver setting 1 O a Ff W N Make sure the printer is on and Ready appears on the display Press en on the control panel Press W until J Settings appears and then press V Press W until y Setup Menu appears and then press vV Press W until y Power Saver appears and then press V Using the numeric pad or the right and left arrows on the control panel enter the number of minutes for the printer to wait before entering Power Saver The settings available range from 2 240 minutes If you want to turn Power Saver off see Disabling Power Saver on page 62 Press V E Submitting Selection appears Note You can also adjust the Power Saver setting by issuing a Printer Job Language PJL command For more information see the Technical Reference available on our Lexmark Web site at www lexmark com Disabling Power Saver Disabling Power Saver is a two step process First you must turn the variable on and then select the variable To disable Power Saver 10 11 12 Turn the printer off Press and hold V and E while turning the printer on Release both buttons when Performing Self Test appears on the display The printer performs its power on sequence and then Config Menu appears on the first line of the display Press W until y Energy Conserve appears and then press VD Press W until y Off appears and then press vV Submitting Selection appears The control
70. tness and contrast The LCD control panel contrast and brightness can be adjusted through the Utilities menu For more information see the Menus and Messages Guide The LCD Brightness and LCD Contrast settings are adjusted separately To change the LCD Brightness or LCD Contrast settings 1 Make sure your printer is on Press en on the control panel Press V until y Settings appears and then press V Press W until J Utilities Menu appears and then press V Press W until y appears next to the LCD setting you want to change and then press Y Press A to increase the brightness or contrast or press W to decrease the brightness or contrast N OF FP QQ M When the adjustment is complete press V This saves this setting as the new user default and the printer returns to Ready Disabling control panel menus Since many people could be using the printer an administrator may choose to lock the control panel menus to keep others from changing menu settings from the control panel Note Disabling the control panel menus does not prevent access to Print and Hold functionality To disable the control panel menus so that changes cannot be made to the printer default settings Turn the printer off 2 Press and hold V and gt while turning the printer on 3 Release both buttons when Performing Self Test appears on the display The printer performs its power on sequence and then Config Menu appears on the first line of the display 4 Pre
71. traight through path e Try another type or brand of print media such as a xerographic paper for laser printers If possible try printing in a less humid environment The paper has absorbed moisture due to high humidity R If the paper still curls select the Reduced Curl setting from the Configuration menu for more information see Turning on Reduced Curl mode Solving printing problems 53 Troubleshooting Turning on Reduced Curl mode If the print media is curled once it exits the printer Reduced Curl mode can be turned on to help reduce the problem However before turning this mode on you should try the possible solutions offered in Troubleshooting For more information see The paper is curled once it exits the printer Note Print speed is significantly slower in Reduced Curl mode 1 Turn the printer off Note Disabling the control panel menus does not prevent access to Print and Hold functionality 2 Press and hold V and E while turning the printer on Release both buttons when the memory information appears on the display The printer performs its power on sequence and then Config Menu appears on the first line of the display 4 Press W until y Reduced Curl appears and then press VD 5 Press W until J On appears and then press V Submitting Selection appears briefly The control panel returns to Reduced Curl 6 Press W until y Exit Config Menus appears and then press V 7 Resetting the Printer appears briefly
72. ushing the print cartridge assembly in as far as it will go 7 Close the front door 8 Turn the printer back on 9 Reset the photoconductor counter see the instruction sheet that shipped with the new photoconductor kit Note Print your printer menu settings pages For more information see Printing the menu settings page on page 27 If Photoconductor is listed under Warnings the photoconductor counter has not been properly reset Maintenance kit 80 Scheduled Maintenance appears on the display after 120 000 pages have printed to let you know it is time to replace printer maintenance items Order a maintenance kit when 80 Scheduled Maintenance first appears on the display The maintenance kit contains all the items necessary to replace the pick rollers the fuser and the transfer roller Note The maintenance kit may not be available in all geographies See the following table for the maintenance kit part number for your specific printer Machine voltage Part numbers 110 V 40X2847 220 V 40X2848 100 V 40X2849 Ordering supplies 43 Maintaining the printer Recycling Lexmark products To return Lexmark products to Lexmark for recycling 1 Visit our Web site www lexmark com recycle Follow the instructions on the computer screen Recycling Lexmark products 44 Clearing jams N By carefully selecting print media and loading it properly you should be able to avoid most paper jams For more information on avoi
73. ut sealing excessive curling wrinkling or releasing hazardous emissions e Do not print within 1 mm 0 04 in of the edge of the label of the perforations or between die cuts of the label e Do not use label sheets that have adhesive to the edge of the sheet Zone coating of the adhesive at least 1 mm 0 04 in away from edges is recommended Adhesive material contaminates the printer and could void the warranty s f zone coating of the adhesive is not possible remove a 3 mm 0 125 in strip on the leading and driver edge and use a non oozing adhesive e Remove a3 mm 0 125 in strip from the leading edge to prevent labels from peeling inside the printer e Portrait orientation is preferred especially when printing bar codes e Do not use labels that have exposed adhesive For detailed information on label printing characteristics and design see the Card Stock amp Label Guide available on the Lexmark Web site at www lexmark com publications Card stock Card stock is single ply and has a large array of properties such as the moisture content thickness and texture that can significantly affect print quality For information on the preferred weight and for the grain direction of print media see What types of print media can be loaded on page 12 Try a sample of any card stock you are considering using with the printer before purchasing a large quantity When printing on card stock e Cardstock can only be printed fro
74. wrong Make sure you are using a recommended interface cable interface cable or the Make sure the connection is secure cable is not securely connected A formatting error has Print the job Only part of the job may print occurred Delete the job Free up additional printer memory by scrolling through the list of The printer has held jobs and deleting others you have sent to the printer insufficient memory The printer has received Delete the job invalid data Printing multiple language PDFs 52 Troubleshooting Symptom Job takes longer than expected to print Job prints from the wrong tray or on the wrong paper or specialty media Incorrect characters print Large jobs do not collate Solution The job is too complex Reduce the complexity of your print job by eliminating the number and size of fonts the number and complexity of images and the number of pages in the job Set Page Protect to Off from the Setup Menu For more information see the Menus and Messages Guide Set the Operating Mode to Normal For more information see Selecting printer operating mode on page 63 Page Protect is set to On The printer Operating Mode is set to Quiet mode or Eco mode The control panel menu Make sure the Paper Size and Paper Type specified in the printer settings do not match the driver match the paper size and type in the tray media loaded in the tray You are using an incomp
75. y appears next to the media size you loaded and then press vV Press gt until the media type you loaded appears and then press V N O 0d FP OQ DN Press O repeatedly to return to the Ready state Once the trays you selected are loaded with the same size and type of print media select the same Paper Type setting in the Paper menu for these sources To disable tray linking set the Paper Type to a unique value in each one of the trays If all the trays do not have the same type of print media when they are linked you could mistakenly print a job on the wrong paper type Sending a job to print A printer driver is software that lets your computer communicate with your printer When you choose Print from a software application a window representing the printer driver opens You can then select the appropriate settings for the specific job you are sending to the printer Print settings selected from the driver override the default settings selected from the printer control panel You may need to click Properties or Setup from the initial Print box to see all of the available printer settings you can change If you are not familiar with a feature in the printer driver window open the online Help for more information To support all the printer features use the Lexmark custom printer drivers supplied with your printer Updated drivers as well as a complete description of the driver packages and Lexmark driver support are available from the

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