Keyspan DuraWand Portable Scanner Scanner User Manual
Contents
1. DuraWand Portable Scanner User s Guide For Macintosh The Videx DuraWand is the third bar code reader in the Videx line of portable bar code readers The DuraWand combines the simplicity of TimeWand I and the durability of TimeWand II The DuraWand features include Protected read head Sapphire scan tip Loud audible tone Cast metal case Replaceable AAA nickel cadmium batteries Direct sunlight reading ability Optional infrared read head Security reset attached key ring BATTERY INFORMATION AND WARNINGS The DuraWand uses four AAA nickel cadmium batteries To prolong battery life press the DuraWand scan button once after you insert the DuraWand into the Recharger Downloader Station and once after you remove it from the Recharger Downloader Station This ensures that the DuraWand is in a low power consumption state enabling it to accept a charge while it is in the Recharger Downloader Station and conserve the battery charge while out of the Recharger Downloader Station The battery charge will also last longer if you release the scan button between scans The Recharger Downloader Station will only recharge nickel cadmium batteries Alkaline batteries must not be recharged Remove a DuraWand with alkaline batteries from the Recharger Downloader Station immediately after programming and data transfer has been completed You may use alkaline batteries in an emergency but do not leave them in the Recharger2. Downloader Station any longer than absolutely necessary WARNINGS Do not leave a Durawand with alkaline batteries in the Recharger Downloader Station for more than thirty minutes Doing so will cause damage to the Durawand and or the Recharger Downloader Station DO NOT put a DuraWand without batteries into a Recharger Downloader Station DO NOT mix battery types i e nickel cadmium and alkaline DO NOT mix new and used batteries Replace all four batteries for optimum battery performance DO NOT leave a DuraWand with alkaline batteries in the Recharger Downloader Station any longer than necessary A DuraWand with alkaline batteries should be in the Recharger Downloader Station only for programming and transfer of data DO NOT dispose of batteries in fire DO transfer data from the DuraWand using the Videx Downloader application before replacing batteries Any data in the DuraWand will be lost during battery replacement DO install the batteries correctly or you will cause damage to your DuraWand Replacing the Durawand Batteries REQUIRED ITEMS FOR BATTERY REPLACEMENT Allen wrench to remove DuraWand end cap screw Four AAA nickel cadmium batteries Remember to transfer the data from DuraWand using the Videx Downloader application before replacing batteries DuraWand data will be erased when the end cap and batteries are removed The following steps will guide you through replacing your DuraWand batteries 1 Tra
3. Wand will now be in a low power consumption state Let the DuraWand charge for 14 to 16 hours or overnight 8 After the DuraWand is charged you may then reload it with the appropriate program and put it back into use Connecting the Durawand Recharger Downloader Station to your computer It is recommended that you turn the computer off during the following steps which describe how to connect your Recharger Downloader Station to the computer for communication between the DuraWand and a Macintosh computer Connect the power supply into the power connection on the back of the Recharger Downloader Station plug the power supply into an electric outlet The Power light on the Recharger Downloader Station should be lit Connection the RJ 11 plug of the serial cable to the Computer port of the Recharger Downloader Station and connect the other end of the cable to the modem or printer serial port of your computer RJ 11 modular connector plugs into the Recharger Downloader Station socket marked Computer 8 pin DIN connector plugs into the computer serial port Recharging the Durawand DO NOT place a DuraWand without batteries into the Recharger Downloader Station DO NOT leave a DuraWand with alkaline batteries in the Recharger Downloader Station for any longer than thirty minutes or you will cause damage to the DuraWand Remove a DuraWand with alkaline batteries from the Recharger Downloader Station immediat
4. ely after programming and data transfer Your DuraWand comes equipped with rechargeable AAA nickel cadmium batteries Press the scan button on the DuraWand after you replace it into the Recharger Downloader Station and after you remove it from the Recharger Downloader Station This ensures that the DuraWand will be in a low power consumption state enabling it to take a charge while it is in the recharger downloader and to conserve the battery charge while it is out of the recharger downloader If your DuraWand is in the recharger downloader when you shut down your computer wait a few seconds then press the DuraWand scan button If you hear an upscale beep after pressing the scan button the wand was in a high power consumption state that could have affected the battery life Videx Downloader Application Instructions The Videx Downloader Application was developed to bypass communication problems that were often experienced when trying to import data directly into Alexandria V3 Copying the application from the disk or CD You will need to copy the application from the disk or CD onto your desktop or hard drive if it s not already there Keep the disk or CD for backup To copy the application insert the disk or CD into the appropriate drive double click on the icon that will appear on your desktop and then copy the Videx Downloader file to your desktop If you are using your durawand on a computer with a USB connec tion If you are
5. he programming is complete remove the reader from the base unit and press the scan button once The reader will make a beeping sound and the LED will light up for about 64 seconds flash and repeat the process It will continue the process until the batteries are completely drained Once the beeping stops and the LED isn t visible the task 1s complete Put the reader back into the base unit Press and hold the scan button while turning the key You will hear a series of three beeps which means that your scanner is reset and ready to be programmed 4 Programming The Durawand must be reset before programming can take place Resetting your scanner will erase any and all bar codes that have already scanned To reset your scanner press and hold the scan button and turn the key until you hear a series of three beeps The three beeps indicate the reset was successful Start the downloader program by double clicking on the VidexDownloader icon This will bring up a window that says Videx Download at the top You will have the menu options of File Program and Help Click on the Program menu option and select which type of bar code format you want your reader programmed for The most common of the optional formats is 2 of 5 and 3 of 9 Use the other options only if you know for a fact that you are using one of the other optional symbologies When you click on the bar code programming that you want the transmit and receive lights
6. ialoge asking if you d like to replace the first one It would only be suggested to replace the first file with the second if you have already successfully imported the first file into Alexandria If you haven t successfully imported the first file into Alexandria change the name of the second file to avoid losing the data in the first file After choosing a file name and location to save to click the Download button When you are done downloading your data from the portable reader you may quit out of the downloader program You will now have a text document that the Videx Downloader Program created Uploading into Alexandria If Alexandria is not already running start it up now To import the text file the Videx Downloader created enter the import command in the command line V3 users enter and press the enter key V5 users enter and press the enter key This command brings up a file selection window If you saved your downloaded document to the default location which is the desktop then click the button on the right side of the window that says desktop Next scroll through the list of items on the desktop and double click the downloaded file This will start the upload into Alexandria The upload time depends on the size of the file Durawand Maintenance and Troubleshooting DO NOT Expose your DuraWand to temperatures in excess of 120 degrees F for example a car dashboard on a sunny day or any direct sunlight fo
7. ine what is wrong by using the following tests 1 Attempt to transfer the scan data from your DuraWand to your computer using the Videx Downloader application If the DuraWand transfers the data reprogram the DuraWand with the Videx Downloader application and place the DuraWand back into service If the DuraWand does not transfer the data go to Step 2 2 Perform a single beep reset to the DuraWand by turning the reset key Note Do not press the scan button Return the reset key to the original position Attempt to transfer the scan data from the DuraWand to your computer using the Videx Downloader application If the DuraWand transfers the data reprogram the DuraWand with the Videx Downloader application If your DuraWand still does not transfer the data go to step 3 3 Perform a triple beep reset to the DuraWand by holding the DuraWand scan button while turning the reset key The DuraWand should beep three times Return the reset key to the original position Test the DuraWand with your barcodes and Videx Downloader application
8. nsfer your data from your DuraWand using the Videx Downloader application 2 To replace the batteries remove the end cap of the DuraWand by removing the end cap screw The key ring will come loose when you remove the screw Place the key ring washer and end cap screw in a safe place to prevent loss m on Screw To Remove Endcap 3 Remove the four old batteries and replace with four fresh AAA nickel cadmium batteries Be sure the batteries are installed correctly End View Batiery Palarity Ho les For Ge y AAA Batierias O 4 Insert the key ring into the small slot on the end cap Reinstall the end cap onto the DuraWand You will need to exert pressure to the end cap to get it to fit snugly Insert the washer and end cap screw and tighten the end cap screw The washer holds the key ring in place and aon Key Er Cap the end cap screw holds the washer key ring and end Ring Screw cap in place End Cap 5 Insert your DuraWand into the Recharger Downloader Station Perform a triple beep reset by holding the scan button and turning the reset key You will hear three beeps If you do not hear three beeps double check that the batteries are inserted correctly After you hear the three beeps signifying a triple beep reset release the scan button and return the reset key to the original position 6 Press the scan button on the DuraWand the Transmit light should flash 7 Release the scan button The Dura
9. on the reader base will start to flash back and forth If the lights on the base do not flash and you do not hear any beeps from the base you may need to press the scan button This should start communication between the reader and computer Downloading Insert your reader into the base unit and start the downloader program Select which port you are using when the main interface window comes up Configuration for USB connections If you are using the Keyspan Twin Serial Adapter model 28X the Videx Downloader Application must be set to read from the printer port The base unit can be plugged into either port 1 or port 2 on the adapter as long as it corresponds with the port setting found in the Advanced Settings configuration of the Keyspan Serial Assistant Also under the Advanced Settings of the Keyspan Serial Assistant make sure the Emulate Printer Port option is checked After the port is selected the program will prompt you for information on where to save the file The recommended default location is to the desktop and the default name is videx COMPanion suggests downloading after every 200 barcode scans Therefore it is suggested that you change the filename to distinguish the files Most users find a numbering system such as videx1 videx2 and so on works well If the file name isn t changed from videx and you attempt to save a second file of the same name you will be prompted with a d
10. r extended periods Allow the DuraWand to get wet Being caught occasionally in a light shower will probably not cause problems if you wipe the wand off promptly and allow it to dry Avoid immersion long term exposure to high humidity or regular exposure to rain IF YOU HAVE TROUBLE If you try to use your DuraWand and it does not sound a good read tone when you attempt to scan a bar code one or more of the following things could be wrong The barcodes may be the wrong symbology An incorrect bar code symbology may be loaded The scan may be improperly performed While holding the scan button down the scan should be made at a steady moderately fast speed the scan should start well within the white space preceding the code and should sweep completely through the bar code without going off the top or bottom The bar code contrast or printing quality may be inadequate The bar code may be smeared or otherwise unreadable The DuraWand batteries may be dead The batteries may be incorrectly installed The sapphire scan tip may be dirty Clean the scan tip with a soft cloth dampened with water A mild detergent and water solution may be used if necessary but detergent residue should be removed with a clean damp swab Dry with a clean cloth The DuraWand may have an internal component malfunction If you know you are using valid bar codes and still cannot get your DuraWand to sound a tone during a scan you can determ
11. using an iMac you will need a USB Serial adapter for the cable on the base COMPanion customers have reported success when using a Keyspan Twin Serial Adapter model 28X When ordering the part from Keyspan make sure you re getting the 28X model because the 28 model won t communicate correctly You will need to install the corresponding driver for the adapter to transfer data If the driver isn t included on a disk sent with the adapter go to www keyspan com to the driver section and download the USB Twin Serial Adapter part 28X Once the driver is installed go to your apple menu control panels and choose Keyspan USA 28X Serial Assistant If the dirver has been installed and the adapter is connected to your computer you should see the following message in the Serial Adapter Staus window of the Keyspan USA 28X Serial Assistant Driver and USA 28X Device found OK Programming and Downloading Tip When you are trying to program or download the reader the transmit and receive lights on the base unit will flash If at anytime during any of the following processes you don t see both the receive and transmit lights on the base flashing simply press the scan button once and the lights will start flashing after a few seconds Draining the Batteries The Videx Downloader program has a draining function which will drain the batteries for you To drain the batteries insert it into the base unit and start the downloader program After t
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