Intel R1304GL4DS9 Server User Manual
Contents
1. sse 21 Figure 29 Installing Processor Install the Processor esses nennen 21 Figure 30 Installing Processor Remove the Covet ssssesssssssseessssssssssssseesceeseeseeeeeeeeeeeeeeeeeeeeeeeeeeess 22 Figure 31 Installing Processor Close the Load Plate seen ud Figure 32 Installing Processor Latch the Locking Lever eesssssssssseeeeneeeennnenns 22 Figure 33 Installing Processor Heatsink sseseeseseseesessseeeeeeeeeeeeneeee nennen enne eene eene eene esses esses sees 23 Figure 34 Installing Memory cccccccccsseesseseececeeececccceeansssessecececccsssaneacsssececeeccccceeeeaaeseeeceeeseeceeeeaaaasees 24 Figure 35 Installing Hard Disk Drive Removing 3 5 HDD carrier sse 24 Figure 36 Installing Hard Disk Drive Removing 3 5 HDD interface bracket esesesssseee 25 Figure 37 Installing Hard Disk Drive Installing 3 5 HDD sss 25 Figure 38 Installing Hard Disk Drive Installing 2 5 HDD sss 29 Figure 39 Installing Hard Disk Drive Inserting 3 5 HDD assembly sseeeeeeeeeeeeeeennnenenn 26 Figure 40 Installing Hard Disk Drive Removing 2 5 HDD carrier ec cccccccccecceeeceeceneeneeeeeeaneaes 26 Figure 41 Installing Hard Disk Drive Removing plastic drive blank cc2. sese 11 Figure 14 8 x 2 5 inch Hard Drive Backplane Components Front View sse 11 Figure 15 8 x 2 5 inch Hard Drive Backplane Components Rear View sse 11 Figure T6 Cable Routine 4X 33 HOD us cesissusosiitess v soei enasia 20086 20r E PN EEEREN REEERE 14 Figure TT Cable Ro tme o X 2 9 HDD seers Era 0 cus EERTE Noo EE E niaan 15 Figure 15 Systemi Pan Orgel ox ossa uiesetesac tau erp onian isn ia pues a Us atukdedadganx aa ados ied tu du aaUE 16 Figure 20 Removing the Front Bezel ooeeoeide eres nnn eerie eE nod aa e a 17 Figure 21 Installing the Front Bezel 5 itta tenete atus etu ucu scu e sna ra ua iv ud iuc da ted ear eate de a sa dc PURSE 17 Picure 22 Remoym he stent C OV ineas iorn ais Narn T EE EEOSE ETEEN REE TEE EO RN RORE 18 Figure 23 Installing the System Covetr cccccccccccccnssssssseeeecececcccssanesessceeeceeccecseceaacesececeeceeeceensaaeaees 18 Figure 24 Removing the Air Duct ssssssssseseseeeeee nennen nnn nn nennen nennen nennen eese senes esses enses 19 Pisur 23 ostaline the Air TU T 19 Figure 26 Removing Processor Heatsink eeeeeeeeeeeesssssssssssssssssssssssssssseseeeeeereerreerrerreereerssessesssssssesssssssss 20 Figure 27 Installing Processor Open the Socket Levert eeeessssssssssssseseeeeeeeeeen enne eene 21 Figure 28 Installing Processor Open the Load Plate
3. Remove from the riser card from riser assembly see letter B AF Olea So Figure 48 Removing the PCI Riser Card Installing a PCI Riser Card I Place the riser card onto the riser assembly see letter A 2 Secure the riser card using the two screws see letter B AFOMAED Figure 49 Installing the PCI Riser Card Installing and Removing a Slimline Optical Drive 30 Caution The slimline optical drive is NOT hot swappable Before removing or replacing the drive you must first take the server out of service turn off all peripheral devices connected to the system turn off the system by pressing the power button and unplug the power cord from the system or wall outlet Intel Server System R1000GZ GL Service Guide Hardware Installations and Upgrades To maintain proper system cooling a filler panel must be installed if you do not install a device at this location Installing a Slimline Optical Drive 1 Install the plastic guide onto the back of the drive and attach with two screws as shown see letter A Figure 50 Installing the Plastic Guide to the Optical Drive 2 Insert the optical drive into chassis opening and push all the way until it stops see letter B 3 Connect the cables as shown see letter C Figure 51 Installing an Optical Drive Removing a Slimline Optical Drive Remove the cables see letter A 2 Lift up the blue tab to release the optical drive
4. AFO04135 Figure 73 Installing the Rack Handle Removing the Rack Handles Remove the two screws holding the rack handle in place and remove the rack handle from the server system as shown AF Oa ZO Figure 74 Removing the Rack Handle Intel Server System R1000GZ GL Service Guide 43 Server Utilities 3 Server Utilities Using the BIOS Setup Utility This section describes the BIOS Setup utility options which is used to change server configuration defaults You can run the BIOS Setup with or without an operating system being present For information about specific BIOS setup screens see the Intel Server Board S2600GZ GL Technical Product Specification For a web link to this document see Additional Information and Software 44 Entering BIOS Setup To enter the BIOS Setup using a keyboard or emulated keyboard press the F2 function key during boot time when the OEM or Intel Logo Screen or the POST Diagnostic Screen is displayed The following instructional message is displayed on the Diagnostic Screen or under the Quiet Boot Logo Screen Press F2 to enter setup F6 Boot Menu F12 Network Boot Note With a USB keyboard it is important to wait until the BIOS discovers the keyboard and beeps until the USB Controller has been initialized and the USB keyboard activated key presses will not be read by the system When the Setup Utility is entered the Main screen is displayed ini
5. y NS BMC 2 Update 2 L Enabled J2D1 3 O AF003998 E gt If pins 2 3 are selected the serial A configuration is in Data Carrier Detect DCD mode These pins should be selected on 1 2 for normal system operation If pins 2 3 are selected the system can only boot from EFI bootable recovery media with the recovery BIOS image The main system BIOS will not boot These pins should be selected on 1 2 for normal system operation If pins 2 3 are selected administrator and user passwords are cleared within five to ten seconds after the system is powered on These pins should be selected on 1 2 for normal system operation If pins 2 3 are selected the BIOS settings are cleared on the next reset These pins should be selected on 1 2 for normal system operation If pins 2 3 are selected the Integrated BMC Force Update Mode is enabled These pins should be selected on 1 2 for normal system operation Figure 9 Configuration Jumpers 8 Intel Server System R1000GZ GL Service Guide Server System Features Peripheral Devices The Intel Server System R1000GZ GL provides locations and hardware for installing hard drives CD ROM drive or DVD ROM drive The following figure shows the available options AF004581 System Label Pull out EN Slimline Optical Drive Bay FS USB Ports Front Control Panel Hard Disk Drive Bays Figure 10 Optional Peripherals 8x2 5 inch hard drive bays as shown Hard Di
6. The document can be downloaded from http www w intel com support server Intel Server System R1000GZ GL Service Guide 49 Appendix C Getting Help Appendix C Getting Help If you encounter an issue with your server system follow these steps to obtain support 1 Visit the following Intel support web page http www intel com support This web page provides 24x7 support when you need it to get the latest and most complete technical support information on all Intel Enterprise Server and Storage Platforms Information available at the support site includes Latest BIOS firmware drivers and utilities Product documentation installation and quick start guides Full product specifications technical advisories and errata Compatibility documentation for memory hardware add in cards chassis support matrix and operating systems Server and chassis accessory parts list for ordering upgrades or spare parts A searchable knowledgebase to search for product information throughout the support site 2 If you are still unable to obtain a solution to your issue send an email to Intel s technical support center using the online form available at http www intel com support feedback htm group server 3 Lastly you can contact an Intel support representative using one of the support phone numbers available at http www intel com support feedback htm groupz server charges may apply Intel customer support suggests
7. chapter you will find a list of the server system features and figures of the system and components to help you identify your system components and their locations Chapter 2 provides instructions on adding and replacing components Use this chapter for step by step instructions and diagrams for installing or replacing components such as the fan power supply and front panel board among other components Chapter 3 provides instructions on using the utilities that are shipped with the board or that may be required to update the system This includes information for navigating through the BIOS Setup screens performing a BIOS update and resetting the password or BIOS defaults The back of this manual provides technical specifications regulatory information LED Decoder getting help information and Intel Server Issue Report Form Additional Information and Software For additional information about this family of products or any of their supported accessories refer to the following resources available at http www w intel com support Table 1 Server System References For this information or software Use this Document or Software For in depth technical information about this product Intel Server System RI000GZ GL Product Family Technical Product Specification Intel Server Board S2600GZ GL Technical Product Specification For a quick guide of how to assemble the server system Intel Server System RI000GZ GL Product Family
8. go to http serverconfigurator intel com Bezel The front bezel is available as optional accessory for the server system Figure 11 Front view of Front Bezel Hot Swap SAS SATA Backplane The Hot Swap SAS SATA backplane serves as an interface between the mother board and the system drives The following diagrams show the location for each connector found on the backplane 4 x 3 5 inch Hard Drive Backplane SAS SATA Hot swap Connectors Figure 12 4 x 3 5 inch Hard Drive Backplane Components Front View 10 Intel Server System R1000GZ GL Service Guide Server System Features B SGPIO Connector D SATA Connectors Figure 13 4 x 3 5 inch Hard Drive Backplane Components Rear View 8 x 2 5 inch Hard Drive Backplane AFOUQD SAS SATA Hot swap Connectors Figure 14 8 x 2 5 inch Hard Drive Backplane Components Front View AFOMOG1 B Mini SAS Connectors Figure 15 8 x 2 5 inch Hard Drive Backplane Components Rear View Advanced Management Options Inte Remote Management Module 4 The Intel Remote Management Module 4 plugs into a dedicated connector on the server board and provides additional server management functionality to the server board This module provides a dedicated web server for viewing server information and remote control of the system It also provides Remote KVM Redirection and USB Media Redirection allowing USB devices attached to the remote system to be used on the ma
9. Enter key selects the currently highlighted item undoes the pick list and returns the focus to the parent menu Esc Exit Tab Select Field Change Value Change Value F9 Setup Defaults F10 Save and Exit The Esc key provides a mechanism for backing out of any field When the Esc key is pressed while editing any field or selecting features of a menu the parent menu is re entered When the Esc key is pressed in any submenu the parent menu is re entered When the Esc key is pressed in any major menu the exit confirmation window is displayed and the user is asked whether changes can be discarded If No is selected and the Enter key is pressed or if the Esc key is pressed the user is returned to where they were before Esc was pressed without affecting any existing settings If Yes is selected and the Enter key is pressed the setup is exited and the BIOS returns to the main System Options Menu screen The up arrow is used to select the previous value in a pick list or the previous option in a menu item s option list The selected item must then be activated by pressing the Enter key The down arrow is used to select the next value in a menu item s option list or a value field s pick list The selected item must then be activated by pressing the Enter key The left and right arrow keys are used to move between the major menu pages The keys have no effect if a sub
10. Merc se 19 lastain the Ait DUCE 19 Removing and Installing Processor svisistcssssnccccnsawentacssonacoadeatansuanstinndsdedeusdsumesesebeadbacnteidendeadanasendene 20 Removing Processor Healsinik S uosmssiudaseieosivazededniave sius ERES 20 bias Gea ete PROC S O n E E RE E EO DEINDE 20 Installing Processor Heatsink S ciciusstassivuensnwedaadssadedensadactws tiubesantbsuiadaaacowseweiecseabndaxoudbecsnonced 22 hentovine tlie PLOCESSOF vaca cacenecoasiinstnd eia a aE 23 Installing and Removing MOroty 2 uiii oec nro vid siansuacevincdnetuaatdunnsabnedadienteattedeieiuaeveleadandecas 23 Ho rst tla ad Fe ORY ERROR 23 Remo AS MEMO ucousucanUacac eiue oongussatihus E E E 24 Installing and Removing Hot swap Hard Drive ccccccccceseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeaeeeseeeseeeseeenes 24 Installing a Hard Disk Drive into 3 5 Hard Drive Carrier ccccceeeeeeeeeeeeeeeeeeseeeseeeneees 24 Installing a Hard Disk Drive into 2 5 Hard Drive Carrier cccscceeeeeeeeeeeeeeeeeseeeneeeneeens 26 Removing and Installing the PCI Riser Assembly eeeeseeesseseeeseeeneenn eene nennen 2 Removing the PCI Riser Assembly x oisscceodcsesiebcdtunsessxuqudsocuubuaps uM e ho s tuscnp vie sren Ul E einn Es RE 27 Installing the PCI Riser Assembly esseesseeeeeeeeeeneen nennen nennen nennen nnn nnns 20 Installing and Removing a PCI Add
11. Yes No Has the latest BMC been tried Yes No Has the latest RMM Firmware been tried Yes No Has the latest FRU SDR been tried Yes No Processor information Intel Server System R1000GZ GL Service Guide 51 Appendix D Intel Server Issue Report Form NENNEN Processor 2 Thermal solution Heat sink examples 1U Passive w air ducting Active w fan and so on Memory Part Number DRAM Part Number On Intel tested list Add in adapters Example NICs Management Adapters Serial Expansion Cards PCI Express Adapters RAID Controllers SCSI Controllers and so on 52 Intel Server System R1000GZ GL Service Guide Appendix D Intel Server Issue Report Form Storage Devices Example SCSI SATA SAS USB Tape and so on Operating System Information Example RedHat Enterprise Linux Microsoft Windows Server 2003 Service pack 1 OEM CD Manufacturer Version Language version English Arabic Chinese Simplified Service Pack Level or Kernel Revision Distribution OEM Retail Intel RAID Controller Example SRCU42E RAID controller part number PBA number RAID controller firmware version Has the latest RAID firmware been tried Yes No RAID driver version Has the latest RAID driver been tried Yes No RAID volumes configuration disks amp RAID level RAID volume use Boot device Data Volume Is BBU Battery Backup Unit installed Yes No BBU part num
12. features and diagrams showing the location of important components and connections on the server systems Figure 1 Intel Server System R1000GZ GL Server System Feature Overview Table below sumarizes the features of the the server systems Table 2 Intel Server System R1000GZ GL Feature Summary Server System Integrated Server Board Intel Server System R1000GZ product family Intel Server Board S2600GZ Intel Server System R1000GL product family Intel Server Board S2600GL Support for one or two Intel Xeon processors E5 2600 product family with a Thermal Design Power TDP of up to 130 W Processor Support S2600GL 16 DIMM slots 2 DIMMs Channel 4 memory channels per processor 2600GZ 24 DIMM slots 3 DIMMs Channel 4 memory channels per processor Unbuffered DDR3 UDIMM registered DDR3 RDIMM Load Reduced DDR3 LRDIMM Memory DDR3 data transfer rates of 800 1066 1333 MT s and 1600 MT s DDR3 standard I O voltage of 1 5V and DDR3 Low Voltage of 1 35V Intel C600 A chipset with support for optional Storage Option Select keys Video back and front video connectors External I O RJ 45 Serial A Port connections Four RJ 45 Network Interface Connectors supporting 10 100 1000Mb USB 2 0 connectors 3 on back panel 2 on front panel Internal I O One Type A USB 2 0 connector Intel Server System R1000GZ GL Service Guide 1 Server System Features One DH 10 Serial B po
13. filling out the issue report form available at Intel Server Issue Report Form to better service the issue Intel also offers Channel Program members around the clock 24x7 technical phone support on Intel server boards server chassis server RAID controller cards and Intel Server Management at http www intel com reseller Note You will need to log in to the Reseller site to obtain the 24x7 number Warranty Information To obtain warranty information visit the following Intel web site http www intel com support warranty 50 Intel Server System R1000GZ GL Service Guide Appendix D Intel Server Issue Report Form Appendix D Intel Server Issue Report Form Issue Report Form Rev 3 6 Note Filling out this form completely is required for any escalation Customer Contact Information Customer Support Case Intel Server Board or System Example S2600GZ R1000GZ Server Chassis Example P4000M If third party chassis used indicate make and model Base Board Information some information maybe found by accessing BIOS amp going through the Server Management menu System Information Baseboard PBA TA AA Example 123456 789 can be found on the white sticker label on the baseboard System BIOS Version Intel Remote Management Module Firmware Version if applicable Intel Management Module BMC Revision if applicable BMC Version FRU SDR Version Has the latest BIOS been tried
14. if available but not the board wrapper Do not slide board over any surface Installing or removing jumpers A jumper is a small plastic encased conductor that slips over two jumper pins Some jumpers have a small tab on top that you can grip with your fingertips or with a pair of fine needle nosed pliers If your jumpers do not have such a tab take care when using needle nosed pliers to remove or install a jumper grip the narrow sides of the jumper with the pliers never the wide sides Gripping the wide sides can damage the contacts inside the jumper causing intermittent problems with the function controlled by that jumper Take care to grip with but not squeeze the pliers or other tool you use to remove a jumper or you may bend or break the pins on the board Intel Server System R1000GZ GL Service Guide Preface Preface About this Manual This manual is written for system technicians who are responsible for troubleshooting upgrading and repairing this server system This document provides a brief overview of the features of the server board chassis a list of accessories or other components you may need troubleshooting information and instructions on how to add and replace components on the Intel Server System R1000GZ GL family products For the latest revision of this manual go to http www intel com support Manual Organization Chapter 1 provides a brief overview of the Intel Server System R1000GZ GL family In this
15. menu or pick list is displayed The Tab key is used to move between fields For example Tab can be used to move from hours to minutes in the time item in the main menu The minus key on the keypad is used to change the value of the current item to the previous value This key scrolls through the values in the associated pick list without displaying the full list The plus key on the keypad is used to change the value of the current menu item to the next value This key scrolls through the values in the associated pick list without displaying the full list On 106 key Japanese keyboards the plus key has a different scan code than the plus key on the other keyboards but will have the same effect Pressing the F9 key causes the following to display Load Optimized Defaults Yes No If Yes is highlighted and Enter is pressed all Setup fields are set to their default values If No is highlighted and Enter is pressed or if the Esc key is pressed the user is returned to where they were before F9 was pressed without affecting any existing field values Pressing the F10 key causes the following message to display Save configuration and reset Yes No If Yes is highlighted and Enter is pressed all changes are saved and the Setup is exited If No is highlighted and Enter is pressed or the Esc key is pressed the user is returned to where they were before F10 was pressed
16. see letter B 3 Slide the optical drive out see letter C Intel Server System R1000GZ GL Service Guide 31 Hardware Installations and Upgrades AFDO4384 Figure 52 Removing the Slimline Optical Drive 4 fno device will be installed in this location install a filler panel in this location Installing and Removing Intel I O Expansion Module Installing Intel I O Expansion Module 1 Squeeze the sides of the filler panel to disengage it from the server system back panel and remove it see letter A 2 Position the module over the server board fit the front of the module into the back panel slot see letter B 3 Attach the module to the server board connector see letter C 4 Secure the module with the three screws as shown see letter D AFODA 1245 Figure 53 Installing Intel I O Expansion Module 32 Intel Server System R1000GZ GL Service Guide Hardware Installations and Upgrades Removing Intel I O Expansion Module 1 Remove the three screws as shown see letter A 2 Remove the module out of the server system see letter B Figure 54 Removing an I O Expansion Module 3 Install the I O expansion module filler panel into the system back panel Installing and Removing the Intel RAID C600 Upgrade Key Installing the Intel RAID C600 Upgrade Key Locate the white 4 pin key header next to Riser Slot 1 Carefully pickup the Intel RAID C600 Upgrad
17. the riser assembly with both hands and pull up to remove from system AFO04132 Figure 44 Removing PCI Riser Assembly Intel Server System R1000GZ GL Service Guide 27 Hardware Installations and Upgrades Do one of the following If you need to add or replace a PCI add in card see Installing and Removing a PCI Add in Card If you need to add or replace a PCI riser card see Replacing a PCI Riser Card If you removed the PCI riser assembly for another procedure continue with that procedure Installing the PCI Riser Assembly 1 Position the riser card edge connector over the server board riser socket and align the two hooks on the back edge of the riser assembly with the slots on the back of the chassis then press straight down into riser socket Hooks 2 AFODATI4 Figure 45 Installing PCI Riser Assembly 2 Connect any cables to add in cards that require them See your add in card documentation for information and add in card requirements Installing and Removing a PCI Add in Card Installing a PCI Add in Card 1 Remove the PCI riser assembly For instructions see Removing the PCI Riser Assembly 2 Remove the filler panel from the add in card slot and remove the screw as shown see letter A 3 Insert add in card until it seats in the riser connector see letter B 4 Secure add in card with screw as shown see letter C 28 Intel Server System R1000G
18. tnee nnnm etnies isnt ea enan 6 System Recovery J UMIDET Surnuid ut iantte a noD i ii TR n Ux RO aU SUN USER E EU EE SE 8 PTC at CVC CS src tapes sete E veda Enim UU M redu aie aneneendauecteaheiaec cuinasiee AME MIU US 9 2 Hardware Installations and Upgrades ess 12 IST re bo MI IRE UT arp ymeeeene sume asanesantencnc eee snaeae 12 Tools and Supplies Needed 12 Systemi Ie ICE BOO grade tency etcsaes sco Gun postu mac Dc demusta cuu R I NER cn E cUm E RR COR NAME UT UUUUNEE 12 LA Uc 13 Por System wih Ax 3 Nard drive Day susieina A EN MUERE DUNS 14 For system with 8 x 2 5 hard drive bay cccccceseeeeeeseeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeseeeseeeseeeseeenes 15 Dam onn CiO DS poe sasctatiede awe ceciatea ee a E N SEA 16 Removing and Installing the Front Bezel eseeseessesseseeeeeeen nennen nennen nnns 16 Removing the Front Boze 16 Installing the Front Bezel z uiioueestenesis bscuasse cu in aa i EE 17 Removing and Installing the System Cover seisiscsssesanececiacoideusivesticdaateaessa lt nesestasabetebeinesstiatetseusdvents 18 Bemoving he System OV Cl seision naaa NOAE lud carn EE EA TORRES 18 Installing the System C OVO E necrosis phas aea cud vUa D A aaea 18 Removing and Installing the Air Duct eeseessesesesseeseeeeneee nennen nenne nnne nne nnne nnne nnns 19 OPI CNS Die
19. without affecting any existing values Intel Server System R1000GZ GL Service Guide 45 Server Utilities Upgrading the BIOS Follow the instructions in the readme file that came with the BIOS upgrade When the update completes remove the bootable media from which you performed the upgrade Caution Do not power down the system during the BIOS update process The system will reset automatically when the BIOS update process is completed Note You may encounter a CMOS Checksum error or other problem after reboot If this happens shut down the system and boot it again CMOS checksum errors require that you enter Setup load BIOS defaults check your settings save your settings and exit Setup Clearing the Password If the user or administrator password s is lost or forgotten moving the password clear jumper into the clear position clears both passwords The password clear jumper must be restored to its original position before a new password s can be set 1 Power down the system Do not unplug the power cord 2 Open the server system For instructions on removing the system cover see Removing the System Cover 3 Locate the Password Clear jumper block at board 4 Move the jumper from the normal operation position that is Password Clear Protect position covering pins 1 and 2 to the Password Clear Erase position covering pins 2 and 3 See System Recovery Jumpers 5 Wait ten seconds 6 Move the Password Clear
20. 3 Figure 70 Replacing a system fan Replace the system fan Replacing the Backplane Removing the Backplane l oe um come du Remove all hot swap drive carriers regardless of whether or not a drive is installed in the carrier Disconnect all cables from the backplane Remove the screw see letter A Pull up the backplane see letter B Remove the backplane from the server chassis see letter C Intel Server System R1000GZ GL Service Guide Hardware Installations and Upgrades AFAA Figure 71 Removing the backplane Installing the Backplane 1 Remove all hot swap drive carriers regardless of whether or not a drive is installed in the carrier 2 Hold the backplane only by the edges Do not push or pull on any components on the backplane Position the backplane in place at the front of the server system see letter A 3 Slide the backplane into the server system guides see letter B 4 Secure the backplane with the screw as shown see letter C AF0 Figure 72 Installing the backplane 5 Connect cables to backplane please refer to Cable Routing 42 Intel Server System R1000GZ GL Service Guide Hardware Installations and Upgrades Installing and Removing the Rack Handles Installing the Rack Handles Align the rack handle with the two holes on the side of the server system and attach the rack handle to the server system with two screws as shown
21. AT Figure 31 Installing Processor Close the Load Plate 6 Latch the Locking Lever Push down on the locking lever on the CLOSE 1st side see letter A Slide the tip of the lever under the notch in the load plate see letter B Make sure the load plate tab engages under the socket lever when fully closed Repeat the steps to latch the locking lever on the other side see letter C Latch the levers in the order as shown AF OIGHRIG AFODISO Figure 32 Installing Processor Latch the Locking Lever Installing Processor Heatsink s 1 Remove the protective film on the TIM if present see letter A 2 Align heatsink fins to the front and back of the chassis for correct airflow Airflow goes from front to back of chassis see letter B Each heatsink has four captive fasteners and should be tightened in a diagonal manner using the following procedure 22 Intel Server System R1000GZ GL Service Guide Hardware Installations and Upgrades 3 Using a 2 Phillips screwdriver start with screw 1 and engage screw threads by giving it two rotations and stop see letter C Do not fully tighten 4 Proceed to screw 2 and engage screw threads by giving it two rotations and stop see letter D Similarly engage screws 3 and 4 5 Repeat steps C and D by giving each screw two rotations each time until each screw is lightly tightened up to a maximum of 8 inch Ibs torque see letter E CAUTION Do not o
22. Intel Server System R1000GZ GL Family Service Guide A Guide for Technically Qualified Assemblers of Intel identified Subassemblies Products Order Number G24884 003 Disclaimer Disclaimer Information in this document is provided in connection with Intel products No license express or implied by estogpel or otherwise to any intellectual property rights is granted by this document Except as provided in Intel s Terms and Conditions of Sale for such products Intel assumes no liability whatsoever and Intel disclaims any express or implied warranty relating to sale and or use of Intel products including liability or warranties relating to fitness for a particular purpose merchantability or infringement of any patent copyright or other intellectual property right Intel products are not designed intended or authorized for use in any medical life saving or life sustaining applications or for any other application in which the failure of the Intel product could create a situation where personal injury or death may occur Intel may make changes to specifications and product descriptions at any time without notice Intel server boards contain a number of high density VLSI and power delivery components that need adequate airflow for cooling Intel s own chassis are designed and tested to meet the intended thermal requirements of these components when the fully integrated system is used together It is the responsibility of the syst
23. PMES Accessory Option Integrated Baseboard Management Controller IPMI 2 0 compliant Support for Intel Server Management Software Perver Mana ecient Intel Remote Management Module 4 Lite Accessory Option Intel Remote Management Module 4 Management NIC Accessory Option The server system can have up to two power supply modules installed providing support for the following power configurations 1 0 1 1 Redundant Power and 2 0 Combined Power Three power supply options o AC 460W Gold o AC 750W Platinum o DC750W 4x 3 5 SATA SAS Hot Swap Hard Drive Bays Optical Drive support Storage Bay Options m i 8x 2 5 SATA SAS Hot Swap Hard Drive Bays Optical Drive support capable Tool less rack mount rail kit Intel Product Code AXXPRAIL Supported Rack Mount Value rack mount rail kit Intel Product Code AXXVRAIL Power Supply Options Kit Accessory Options Cable Management Arm Intel Product Code AXX1U2UCMA supported with AXXPRAIL only 2 post fixed mount bracket kit Intel Product Code AXX2POSTBRCKT 2 Intel Server System R1000GZ GL Service Guide Server System Features Server System Components This section helps you identify the components of your server system If you are near the system you can also use the Quick Reference Label provided on the inside of the chassis cover to assist in identifying components 1 1 Redundant Power Supply M
24. Quick and install components Installation User s Guide For product list and supported Intel spares and accessories Spares and Accessories List and Configuration Guide For server configuration guidance and compatibility Intel Server Configurator tool http serverconfigurator intel com For system power budget guidance Power Budget Tool For system firmware updates and ose device drivers intei Server Deployment amp Management DVD and software to manage your Intel Server System Product Safety and Regulatory document Intel Server Products Product Safety and Regulatory Compliance Document Intel Server System R1000GZ GL Service Guide V Table of Contents Table of Contents Safety MTOR Mg OEM score ieuedatic sna cn qeu deemux avo AE Ne AE ONAE NEEESE ENNE EFESE iii Jp C ERR V 1 Server System Features oocsseses erue os osuere rosis ee ee ee cars ss Usus E ee E QUU ene NEUE 1 Server System Feature OV Er VICW dessine rm ueonaPioekus sni ace n und UPS nt EUN ae tenes SS NU bDE aum ELK SEEMS 1 Server Systemi OMI OMG NTS nesses tust di as EE EEEE Ea S R EEEE E E SREE 3 Hot Swap Hard Drive Bay and Front Panel Options eeeessessesssssseseeenee nennen 3 Ipso iMi eget ett acts stern A N 4 cw CC S 4 Server Board CODmDOHDODS sessa ea a Ea E a EE a a e a 5 Intel Light Guided Diagnostics esce there
25. Z GL Service Guide Hardware Installations and Upgrades Riser Connector AF004133 Figure 46 Installing a PCI Add In Card Removing a PCI Add in Card 1 Remove the PCI riser assembly For instructions see Removing the PCI Riser Assembly 2 Remove the screw as shown see letter A 3 Remove the PCI add in cad from the riser card connector see letter B Riser Connector AF004383 Figure 47 Removing a PCI Add In Card Note Make sure that all empty add in card slots have filler panels installed Replacing a PCI Riser Card Caution PCI riser cards are NOT hot swappable Before removing or replacing the riser card you must first take the server out of service turn off all peripheral devices connected to the system Intel Server System R1000GZ GL Service Guide 29 Hardware Installations and Upgrades turn off the system by pressing the power button and unplug the power cord from the system or wall outlet Note To eliminate the possibility of installing the replacement connector on the wrong side of the PCI riser assembly replace one connector at a time Removing a PCI Riser Card l 2 Disconnect any cables attached to any add in cards Remove the PCI riser assembly For instructions see Removing the PCI Riser Assembly Remove any add in cards from the PCI riser card For instructions see Removing a PCI Add in Card Remove the two screws securing the PCI Riser Card see letter A
26. aintain proper system cooling Installing a Hard Disk Drive into 3 5 Hard Drive Carrier 1 Remove the drive carrier by pressing the green button and opening the lever see letter A Slide the carrier out see letter B Figure 35 Installing Hard Disk Drive Removing 3 5 HDD carrier 24 Intel Server System R1000GZ GL Service Guide Hardware Installations and Upgrades 2 Remove the four screws securing the HDD interface bracket and remove the HDD interface bracket see letter C Figure 36 Installing Hard Disk Drive Removing 3 5 HDD interface bracket 3 Install the hard disk drive using the same four screws as shown Make sure the connector end of the drive matches the backplane connector see letter D Figure 37 Installing Hard Disk Drive Installing 3 5 HDD For installing 2 5 Hard Disk Drive as option Break off the tab on the HDD interface bracket see letter d1 Install the HDD interface bracket from top Secure the bracket with three screws as shown see letter d2 Slide the 2 5 HDD into the bracket to align the screw holes with the right and left rail see letter d3 Secure the hard disk drive using the four screws for 2 5 HDD see letter d4 AFD Figure 38 Installing Hard Disk Drive Installing 2 5 HDD Intel Server System R1000GZ GL Service Guide 25 Hardware Installations and Upgrades 4 With the lever open insert the hard disk drive assem
27. al 12V Power 1 TEF um O D iL J ODD SSD Power Con nector 1 Storage Upgrade Key NIC4 NIC3 NIC2 NIC1 OO co eUSB SSD Leche n e CFC T Riser Slot 2 Oo L Main Power 2 Main Power 1 Sen rn Optional 12V Power 2 Connector d fejei e iO Po ad zm zm NM gt gt eS D E i Eten SIC d HE aimi WM V Front Panel USB Dildo d Front Panel Video E System Fan 6 BE i SE sustem Chassis Intrusion System Fan 54 lel IS E ang lo L Pent emana AF004106 Figure 7 Server Board Connector and Component Locations For server systems integrated with Intel Server Board S2600GZ only Intel Server System R1000GZ GL Service Guide Server System Features Intel Light Guided Diagnostics O g 1 IJI a 9 fi 4 93 1 9 EH Qu UL 6 ON AS PAN o oS AO Eie E re N O EH SQ H m it L IE LI i I UN LI LE IT LU STERA HEO E di A LE a ma La O Aan i bal AF003994 B SyumSumsLED DIMMFaWlEDs D 12VStandByLED L System Fan I Fault LED G SyuemFan SFautLED O System Power Good IED H System Fan 4Fault LED Figure 8 Intel Light Guided Diagnostic LEDs Server Board 6 Intel Server System R1000GZ GL Service Guide Server System Featur
28. ber Detailed description of issue Intel Server System R1000GZ GL Service Guide 53 Appendix D Intel Server Issue Report Form Troubleshooting tried Steps to replicate the issue 54 Intel Server System R1000GZ GL Service Guide Appendix D Intel Server Issue Report Form Issue impact statements Do you have any potential Intel system or component purchases that this issue is holding up If yes please provide a brief description below Do you have systems already purchased that are not being delivered to your customers because of this issue If yes please provide a brief description below Have you returned systems or components to your place of purchase because of this issue If yes please provide a brief description below AlI other brands and names are property of their respective owners Intel Server System R1000GZ GL Service Guide 55
29. bly into the chassis see letter E Push in the lever to lock it into place see letter F APDOATZS Figure 39 Installing Hard Disk Drive Inserting 3 5 HDD assembly Installing a Hard Disk Drive into 2 5 Hard Drive Carrier 1 Remove the drive carrier by pressing the green latch to unlock see letter A Pull out the black lever and slide the carrier out see letter B AF OA124 Figure 40 Installing Hard Disk Drive Removing 2 5 HDD carrier 2 Remove the four screws securing the plastic drive blank from the 2 5 HDD carrier see letter C Disengage the plastic drive blank from the HDD carrier Remove the plastic drive blank from the 2 5 HDD carrier see letter D Figure 41 Installing Hard Disk Drive Removing plastic drive blank 3 Install the hard disk drive using the four screws as shown Make sure the connector end of the drive matches the backplane connector see letter E 26 Intel Server System R1000GZ GL Service Guide Hardware Installations and Upgrades Figure 42 Installing Hard Disk Drive Installing 2 5 HDD 4 With the lever open insert the hard disk drive assembly into the chassis then push in the lever to lock it into place see letter F AF0025 Figure 43 Installing Hard Disk Drive Inserting 2 5 HDD assembly Removing and Installing the PCI Riser Assembly Removing the PCI Riser Assembly Disconnect any cables attached to any add in cards Grasp
30. cceecceccceeeceeceeeeeeeeeeeseeeeees 26 Figure 42 Installing Hard Disk Drive Installing 2 5 HDD sss 2 Figure 43 Installing Hard Disk Drive Inserting 2 5 HDD assembly seeeeeeeeeeeeeeeeeneennnen 21 Figure 44 Removing PCI Riser Assembly eeeeeeessssssssssssssseseeeee eene nennen nennen eene sese sees 24 Figure 45 Installing PCT Riser Assembly iue oec od tute s t vetare pe eheu RUE nda Roe aoa Sd lE dua ue ctr secreted 28 Figure 46 Installing PCI Add In Card isceis tete seules eoe PEE pd PEREXEPEQERa 010 eie Unda ca Prem o aaa eo exu CRETE 20 Pieure 47 Removing a PCI Add In Card scsi cccssasssnccsasensssznrosnanonneacnseeassatdonsssanategnenseusvsasedansasousasasehsasncntiness 29 Figure 45 Removing the PCI Riser Card uu sicccacdedsasacsseucescncadtnosaceauacsagnasegaasecwassdae Maubs lonseduanseninansioadiaadoaisd 30 Intel Server System R1000GZ GL Service Guide ix List of Figures Figure 49 Figure 50 Figure 51 Figure 52 Figure 53 Figure 54 Figure 55 Figure 56 Figure 57 Figure 58 Figure 59 Figure 60 Figure 61 Figure 62 Figure 63 Figure 64 Figure 65 Figure 66 Figure 67 Figure 68 Figure 69 Figure 70 Figure 71 Figure 72 Figure 73 Figure 74 Ti stallis he POL RISE dfi onec optat runt ria go te ed hd dece sandler dU cda aeter eps uie 30 Installing the Plastic Guide to the Optical Drive essssssseeeeernene
31. connect the power cord 4 Remove the four screws see letter A 5 Slide cover back and lift upward see letter B AFQ004122 Figure 22 Removing the System Cover Installing the System Cover 1 Place system cover onto the chassis and slide forward to engage recessed edge at front of cover see letter A 2 Tighten the four screws see letter B Recessed O Edge 3 am a AFD 141 Figure 23 Installing the System Cover 18 Intel Server System R1000GZ GL Service Guide Hardware Installations and Upgrades Removing and Installing the Air Duct Always operate your server system with the air duct in place The air duct is required for proper airflow within the server system Removing the Air Duct Remove the air duct by lifting straight up AF004123 Figure 24 Removing the Air Duct Installing the Air Duct Align the two holes on the air duct with the alignment pins on the chassis and install the air duct into place AF004131 Figure 25 Installing the Air Duct Intel Server System R1000GZ GL Service Guide 19 Hardware Installations and Upgrades Removing and Installing Processor The heatsink has thermal interface material TIM on the underside of it Use caution so that you do not damage the thermal interface material Use gloves to avoid sharp edges Removing Processor Heatsink s The heatsink is attached to the server board processor socket with captive fasteners Usin
32. cord from the system or wall outlet The power supply can be replaced if it fails To replace the power supply follow these steps 1 Do one of the following Ifa filler panel is installed use the finger hole to remove the filler panel see letter A Figure 61 Removing the filler panel If a power supply is installed push the green latch in the direction shown while pulling out of the system by the handle 36 Intel Server System R1000GZ GL Service Guide Hardware Installations and Upgrades Figure 62 Removing the power supply module 2 Do one of the following Insert the power supply module into the power supply cage and push all the way until it clicks into place see letter B Figure 63 Installing the power supply module If no power supply is to be installed install the filler panel into the power supply cage AFQ004341 Figure 64 Installing the filler panel Installing and Removing the Server Board Removing the Server Board 1 Disconnect all cables from the server board 2 Remove the four screws to release the air duct side wall see letter A 3 Lift the air duct side wall straight up to remove from the server board see letter B Intel Server System R1000GZ GL Service Guide 37 Hardware Installations and Upgrades AF004563 Figure 65 Removing the Air Duct Side Wall 4 Remove the nine screws from the server board see letter C 5 Lift the ser
33. ds server sb cs 010770 htm Consignes de s curit Lisez attention toutes les consignes de s curit et les mises en garde indiqu es dans ce document avant de suivre toute instruction Consultez Intel Server Boards and Server Chassis Safety Information sur le Intel Server Deployment Toolkit 3 0 CD ou bien rendez vous sur le site http www intel com support motherboards server sb cs 010770 htm Instrucciones de seguridad importantes Lea todas las declaraciones de seguridad Y precauci n de este documento antes de realizar cualquiera de las instrucciones Vea Intel Server Boards and Server Chassis Safety Information en el Intel Server Deployment Toolkit 3 0 CD y o en http www intel com support motherboards server sb cs 010770 htm HEATH EPITETO ZA DEA HE TERCREUULSE A MR http www intel com support motherboards server sb cs 010770 htm EY Intel Server Boards and Server Chassis Safety Information Intel Jl 5 28 3 5 HR 2S aS LAE ze Intel Server System R1000GZ GL Service Guide jii Warnings Warnings Heed safety instructions Before working with your server product whether you are using this guide or any other resource as a reference pay close attention to the safety instructions You must adhere to the assembly instructions in this guide to ensure and maintain compliance with existing product certifications and approvals Use only the described regulated components specified in this guide Use of other products compone
34. e Key Match the Key and connector orientation and press down to install APRS Figure 55 Installing the Intel RAID C600 Upgrade Key Removing the Intel RAID C600 Upgrade Key Pull up the key to remove it from the mother board Intel Server System R1000GZ GL Service Guide 33 Hardware Installations and Upgrades Installing and Removing the Intel Remote Management Module 4 Installing the Intel RMM4 Lite Locate the RMM4 Lite connector next to Riser Slot 1 carefully pickup the Intel RMM4 Lite module match the alignment pin of the module and the connector on server board then press to install Figure 56 Installing the Intel RMM4 Lite Install the Intel RMM4 NIC 1 Push out and remove the metal cover on the chassis where the NIC RJ 45 receptacle will align see letter A 2 Position the module over the server board fit the front of the module into the back panel slot then attach the module to the server board connector see letter B 3 Secure the module with the two screws as shown see letter C AFODA137 Figure 57 Installing the Intel RMM4 NIC Removing the Intel RMM4 Lite Pull up the RMMA Lite module to remove it from the mother board 34 Intel Server System R1000GZ GL Service Guide Hardware Installations and Upgrades Removing the Intel RMM4 NIC 1 Remove the two screws as shown see letter A 2 Remove the module out of the server system see le
35. e bezel if it is locked 2 Remove the left end of front bezel from rack handle see letter A 16 Intel Server System R1000GZ GL Service Guide Hardware Installations and Upgrades 3 Rotate the front bezel anticlockwise to release the latches on the right end from the rack handle see letter B AFDO4505 Figure 20 Removing the Front Bezel Installing the Front Bezel Note Before installing the bezel you must install the rack handles 1 Lock the right end of the front bezel to the rack handle see letter A 2 Rotate the front bezel clockwise till the left end clicks into place see letter B 3 Lock the bezel if needed AF004506 Figure 21 Installing the Front Bezel Intel Server System R1000GZ GL Service Guide 17 Hardware Installations and Upgrades Removing and Installing the System Cover Removing the System Cover The server system must be operated with the system cover in place to ensure proper cooling You will need to remove the top cover to add or replace components inside of the server Before removing the top cover power down the server and unplug all peripheral devices and the power cable s Note A non skid surface or a stop behind the server system may be needed to prevent the server system from slding on your work surface 1 Observe the safety and ESD precautions at the beginning of this book 2 Turn off all peripheral devices connected to the server Turn off the server 3 Dis
36. ejlagtig handtering Udskiftning ma kun ske med batteri af samme fabrikat og type Lev r det brugte batteri tilbage til leverandgren Advarsel Lithiumbatteri Eksplosjonsfare Ved utskifting benyttes kun batteri som anbefalt av apparatfabrikanten Brukt batteri returneres apparatleverandgren Varning Explosionsfara vid felaktigt batteribyte Anv nd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren Kassera anv nt batteri enligt fabrikantens instruktion Varoitus Paristo voi r j ht jos se on virheellisesti asennettu Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin H vit k ytetty paristo valmistajan ohjeiden mukaisesti 1 Locate the battery on the server board 2 Gently press the metal clip as shown to release the battery see letter A 3 Remove the battery from the plastic socket see letter B AF004458 Figure 69 Replacing the Backup Battery 4 Dispose of the battery according to local ordinance 5 Remove the new lithium battery from its package and being careful to observe the correct polarity insert it in the battery socket Note You will need to run the BIOS Setup to restore the configuration settings to the RTC 40 Intel Server System R1000GZ GL Service Guide Hardware Installations and Upgrades Replacing a System Fan I Disconnect the fan cable see letter A 2 Pull system fan straight up to remove it from the fan holder
37. em integrator that chooses not to use Intel developed server building blocks to consult vendor datasheets and operating parameters to determine the amount of airflow required for their specific application and environmental conditions Intel Corporation can not be held responsible if components fail or the server board does not operate correctly when used outside any of their published operating or non operating limits Intel Intel Pentium and Intel Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Other names and brands may be claimed as the property of others Copyright 2011 Intel Corporation All Rights Reserved i Intel Server System R1000GZ GL Service Guide Safety Information Safety Information Important Safety Instructions Read all caution and safety statements in this document before performing any of the instructions See also Intel Server Boards and Server Chassis Safety Information on the Intel Server Deployment Toolkit 3 0 CD and or at http www intel com support motherboards server sb cs 010770 htm Wichtige Sicherheitshinweise Lesen Sie zun chst s mtliche Warnund Sicherheitshinweise in diesem Dokument bevor Sie eine der Anweisungen ausf hren Beachten Sie hierzu auch die Sicherheitshinweise zu Intel Serverplatinen und Servergehiusen auf der Intel Server Deployment Toolkit 3 0 CD oder unter http www intel com support motherboar
38. enreeennennn 3l l staline an Optical DEIVE 55 dee evept essc tuo to E A ate L DR DUM R T Iud 3l Iemoyvimne the 5limine Optical DEIVG s eon Cu Et a iu tm OD ob as aus ded opu U E es de DUE d M Sana Sn inch de dd 32 Installing Intel I O Expansion Module cette treten 32 Removing an TO Expansion Module eet a E e ree b taped be Elea p ed opum duts 33 Installing the Intel RAID C600 Upgrade Key eerte teta 33 Installing the Intel RMMA Lite eee tenete entere tenent 34 Installing the Intel RMMA NIC eerte tete tnter tette tnt ene tete te tnnt 34 Removing the Intel RMMA NIC eerte tette tret tenete tetro tena 35 Installing the Intel RAID Smart Battery eerte trente trenta 35 Removing the Intel RAID Smart Battery c ccccccccccccssssescscssssescscscsccsesvsvscesvsvscseeseevavsceseevanes 36 Removing the filler D nelcu ooi mou urine a hee E ee 36 Removin the power Supply Module susre a E neha darencdeavensedoniads 37 Installing the power supply module misiriosa aa eala a ea Ei 37 Installino the THllet pane lintea e used an Revo deu GE 37 Removing the Air Duct Side Wallis aa a 38 Removing the Setyer Board asana EE ace loc end eel ata 38 Instaliie te Server BOSEQ o siascacaqnsue tuscan a dons ue eek ants 39 Install the Awr Duct S1de W alls eid oett EE octo o ep A PELA ope date festus 39 Replacine the Backup Batre yin o oom ev chasse a tapez Doc PL d u
39. er Issue Report Form eene nennen nnns 51 viii Intel Server System R1000GZ GL Service Guide List of Figures List of Figures Figure 1 Intel Server System R1000GZ GL sese tette tete I Figure 2 Intel Server System R1000GZ GL Components ccccccccscsssssesesessesscscscscsesessecssecsesseseseetevaeseess 3 Figure 3 3 5 Hard Drive Bay 4 Drive Configuration eeeeeesssssssssssssssseseeseeee eene eene eene enses 3 Figure 4 2 5 Hard Drive Bay 8 Drive Configuration ccseesesesessssssssessesesscseseeceeceeceeeeeeeseeeeeeeeeeeees 3 Figure 5 Front Panel ODUORS 5e imc ae ssa ad np E suse I Us brU EREE E on P eU RUNE 4 Figure 6 Back Panel Feature Identification cccccccccccceceneeaeeeeeeeeeeeaseeeseeeesssssesesesseseeseeseeeeeeeeeeeeeeeeas 4 Figure 7 Server Board Connector and Component Locations sssssssssssssossseeseeteeterteererreeessesesesssssssssss 5 Figure 8 Intel Light Guided Diagnostic LEDs Server Board sse 6 Poue o C OBS Uf toT TURO ES essien A a up E E 8 Figure 10 Optional Peripherals 8x2 5 inch hard drive bays as shown 9 Figure 11 Front view of Front REZ isiccssasasninaseusasaccssnsandecdanedoasenddeeaiiesvacd 02424 0 I RO PO Sd EFU b adio PleUbab a Is EO DK RRUE 10 Figure 12 4 x 3 5 inch Hard Drive Backplane Components Front View sese 10 Figure 13 4 x 3 5 inch Hard Drive Backplane Components Rear View
40. es The server system contains the following diagnostic LEDs each providing the following functions A The System Identification LED on the front and back panel helps identify the server from among several servers The ID LED is off by default and blue when activated by button or software B The System Status LED on the front and back panels shows the overall health of the system green blinking green blinking amber amber off C POST Code Diagnostic LEDs on the server board change color or state off green red and amber according to the POST sequence D The 12V STBY LED on the server board is illuminated green when power is applied F G H I K and L Fan Fault LEDs help identify failed and failing fans The fan fault LEDs turn on amber if there is a fan fault E and M CPU fault LEDs help identify the failure of CPU The CPU fault LEDs turn on amber if there is a CPU fault J DIMM Fault LEDs on the server board help identify failed and failing DIMM slots The DIMM fault LEDs turn on amber if there is a DIMM fault Intel Server System R1000GZ GL Service Guide 7 Server System Features System Recovery Jumpers Serial A Jumper 2 J3A2 Recovery 2 Recover ial Update J6C5 E IE I I Password P Detaut Clear gt v Password J6CE 310 Clear BIOS L Default Default 2 J6D1 310 Foar a
41. etn enne 33 Installing and Removing the Intel Remote Management Module 4 34 Installing the Intel RMMA Lite eeeeeeeeeeeteetneeteenne nnne nennen teneret itn itta 34 Insialtihe Inte RMMA NIC 3 6iosktt anced hate ci battu osi iue tte ASI AE 34 Removing the Intel RMMA Lite ener etn 34 Removing the Intel RMMA NIC eeseeeeeeneneneeneennrennreennen nnne rne tenete tne tnit c 35 Installing and Removing the Intel RAID Smart Battery eeseeceeeentetn enn 35 Installing the Intel RAID Smart Battery ens 35 Removing the Intel RAID Smart Battery 00 cccccccccssecssccsceesecsscesscesseseecseeceeeseeseesseeseneas 36 Replacing tlie Power SUppbydutuexcstuu b exem ien RU M Ms eM ICM UA ELI PIAP LL PIE 36 Installing and Removing the Server Board ossidu aeae a iaae ai aaant 3 Removing the Server BOA d nudos petiam obo Rem dwe p xem LM E a NU PU cdd DOTE 3 Installins the Server BOSE 42 eet isis Biot ueritas a obses cedi e bdo a 38 Replacine the Backup Battery onanii eaa Se auae Ea RUE 39 Replacine aS y Stel Pati sias uiuis aen a bee dud east iut os dto t oem vatrduae Gillin ET id 41 Replacing the Backplane Suerte eei torem cis tuus esi Shae ea osi iens etn eua teeta aes 41 Removine the Back plane icc uie tee tad otal cei duae tese deum n A eot uu eee Ea os LP esu 41 Installing the Back plane annaa Edo ua De m Plena oeleduq ee emisse rdei dati su C operi 42 Installine and Removinpe the Rack Handles x2 eru dedos E
42. g a 2 Phillips screwdriver loosen the four screws located on the heatsink corners in a diagonal manner using the following procedure 1 Using a 2 Phillips screwdriver start with screw 1 and loosen it by giving it two rotations and stop see letter A IMPORTANT Do not fully loosen 2 Proceed to screw 2 and loosen it by giving it two rotations and stop see letter B Similarly loosen screws 3 and 4 Repeat steps A and B by giving each screw two rotations each time until all screws are loosened 3 Lift the heatsink straight up see letter C Figure 26 Removing Processor Heatsink Installing the Processor Caution Processor must be appropriate You may damage the server board if you install a processor that is inappropriate for your server For a web link to the list of compatible processor s see Additional Information and Software on page 4 Caution ESD and handling processors Reduce the risk of electrostatic discharge ESD damage to the processor by doing the following 1 Touch the metal chassis before touching the processor or server board Keep part of your body in contact with the metal chassis to dissipate the static charge while handling the processor 2 Avoid moving around unnecessarily Caution Protective socket cover needs to be removed for proper cooling of the processor failure to remove the cover could result in damage to the system 20 Intel Server System R1000GZ GL Service Gu
43. g the power usage for your configuration please use the Power Budget Tool Table 5 Power Supply Output Capability System Environmental Specifications The following table defines the system level operating and non operating environmental limits Table 6 System Environmental Limits Summary Operating Temperature 10 C to 35 C with the maximum rate of change not to exceed 10 C per hour Non Operating Temperature 40 C to 70 C Non Operating Humidity 90 non condensing at 35 C Acoustic noise Sound power 7 0 BA in operating conditions at typical office ambient temperature 23 2 degrees C Shock operating Half sine 2 g peak 11 milliseconds Intel Server System R1000GZ GL Service Guide 47 Appendix A Technical Reference Shock unpackaged Trapezoidal 25 g velocity change 136 inches second 40 lbs to lt 80 Ibs Shock packaged Non palletized free fall in height 24 inches 40 Ibs to 80 Ibs Vibration unpackaged 5 Hz to 500 Hz 2 20 g RMS random ESD 12 KV except I O port 8 KV per Intel Environmental test specification System Cooling Requirement in 460 Watt Max 1570 BTU hour BTU Hr 750 Watt Max 2560 BTU hour 48 Intel Server System R1000GZ GL Service Guide Appendix B Regulatory and Compliance Information Appendix B Regulatory and Compliance Information Please refer to the Server Products Regulatory and Safety document for the product regulatory compliance reference
44. ide Hardware Installations and Upgrades 1 Open the Socket Lever Push down the lever handle on the OPEN Ist side and away from the socket to release it see letter A Repeat the steps to release the lever on the other side see letter B AFOD4A17 Figure 27 Installing Processor Open the Socket Lever 2 Open the Load Plate Press the locking lever slightly to raise the load plate see letter A Open the load plate all the way see letter B Figure 28 Installing Processor Open the Load Plate 3 Install the Processor Take the processor out of the box and remove the protective shipping cover see letter A Orient the processor with the socket so that the processor cutouts match the four orientation posts on the socket see letter B Note location of gold key at corner of processor see letter C AFOD FS Figure 29 Installing Processor Install the Processor Note The underside of the processor has components that may damage the socket pins if installed improperly Processor must align correctly with the socket opening before installation DO NOT DROP processor into socket 4 Remove the Cover Press the cover to remove it Save the protective cover Intel Server System R1000GZ GL Service Guide 21 Hardware Installations and Upgrades Figure 30 Installing Processor Remove the Cover 5 Close the Load Plate Carefully lower the load plate over the processor AFOG
45. in Card esses nennen nennen 20 vi Intel Server System R1000GZ GL Service Guide Table of Contents Installime a PCL Addn C IE duienu ono ss iio Soon outta eb Zo du nautis emeniedus leti a auda duda bod teEe 20 Removins a POILAO TEC Ao sedeo ita Cea tea Duet hu gp d etaed id dere co etie ud detnUe eats 29 Replacine a PCI Riser adonde t uen udine no ect UMP M PUEDE RUM EE 29 Iseniovane a PCT Riser Cata ionis tipi E pH PES eR ua len Cub On ona SES Re aM IE Loo po OMM UP As UE aM EEE 30 Installing d PCI Raset C ard eiie ncnt pct addere d penus bte Duo Uad cue Ra sas Ds nera ux P Dad sorta peMC honey 30 Installing and Removing a Slimline Optical Drive ccccceseceeeeeeeeeeeeeseeeseeesaeeeeeeseesaeeeseeeneeeees 30 Tastalline a Slitaline Optical Drives usc comarca T cse Uo onu pe cd Ru uwt tuas d uae dou ue seh 31 Removine a Slimline Optical Drive sese io e spei E Grae bata unidagzannioniees 31 Installing and Removing Intel I O Expansion Module cccccccceessseeeeeeeeeeesceeeeeeeeeeenseeeeenneeess 32 Installing Intel I O Expansion Module ceeeeeeeenenn nmn 32 Removing Intel I O Expansion Module ccccccssccccscseseceeccseseeeeeceseeeeesesneeeeeessseeeeeenseneaes 33 Installing and Removing the Intel RAID C600 Upgrade Key eeeeeeecennn nes 33 Installing the Intel RAID C600 Upgrade Key 33 Removing the Intel RAID C600 Upgrade Key eeeceeeeeeneeeteet
46. jumper back to the Password Clear Protect position covering pins 1 and 2 7 Close the server system 8 Power up the server The password is now cleared and can be reset by going into the BIOS setup Restoring the BIOS Defaults If you need to restore the BIOS default settings the BIOS Default jumper will need to be used 1 Power down the system do not disconnect the AC power 2 Open the server system For instructions on removing the system cover see Removing the System Cover 3 Locate the BIOS Default jumper block at board Move the jumper from the normal operation position covering pins 1 and 2 to the Set Default position covering pins 2 and 3 See System Recovery Jumpers Wait five seconds Return the BIOS Default jumper to the normal position covering pins 1 and 2 Close the server system Power up the system m REN The BIOS defaults settings are now restored and can be reset by going into the BIOS setup 46 Intel Server System R1000GZ GL Service Guide Appendix A Technical Reference Appendix A Technical Reference Power Supply Input Voltages 460W power supply module e 100 127 V at 50 60 Hz 5 8 A e 200 240 V at 50 60 Hz 2 9 A 750W power supply module e 100 127 V at 50 60 Hz 8 2 A e 200 240 V at 50 60 Hz 4 4 A Power Supply Output Voltages The following table lists the total wattage available from the power subsystem for each voltage For information about calculatin
47. naged server For instructions on installing the Intel Remote Management Module 4 see Installing and Removing the Intel Remote Management Module 4 Intel Server System R1000GZ GL Service Guide 11 Hardware Installations and Upgrades 2 Hardware Installations and Upgrades Before You Begin Before working with your server product pay close attention to the Safety Information at the beginning of this manual Note Whenever you service the system you must first power down the server and unplug all peripheral devices and the power cord Tools and Supplies Needed Phillips cross head screwdriver 2 bit Needle nosed pliers Anti static wrist strap and conductive foam pad recommended System Reference All references to left right front top and bottom assume the reader is facing the front of the chassis as it would be positioned for normal operation Note The Intel Server System R1208GZ is shown for illlustration purposes Server components with the product family are identical 12 Intel Server System R1000GZ GL Service Guide Hardware Installations and Upgrades Cable Routing When you add or remove components from your server system make sure your cables are routed correctly before reinstalling the server system cover Use caution to make sure no cables or wires are pinched and that the airflow from the fans 1s not blocked Use the figures below to determine the correct cable routing Note Red li
48. nes are for power connection dot lines are for optional device connection Intel Server System R1000GZ GL Service Guide 13 Hardware Installations and Upgrades For system with 4 x 3 5 hard drive bay ELS T Server Board 7 ri HW yt Front Panel LLLLU deo O amp FEFE Figure 16 Cable Routing 4 x 3 5 HDD 14 Intel Server System R1000GZ GL Service Guide Hardware Installations and Upgrades For system with 8 x 2 5 hard drive bay Note To activate the port SCU1 4 7 on the server board a proper Intel RAID C600 Upgrade Key must be installed For instructions see Inte RAID C600 Upgrade Key Installation Guide Note An optical drive can be installed to replace the Front Panel I O Front Panel Video Front Panel USB Front Panel m Optical Drive AF004479 Figure 17 Cable Routing 8 x 2 5 HDD Intel Server System R1000GZ GL Service Guide Hardware Installations and Upgrades Fan Connections Use the figures below to determine the proper fan connections FANS FANG APOO4422 Figure 19 Connecting the Fan Power Cables to the Mother Board Removing and Installing the Front Bezel Removing the Front Bezel If your system includes a front bezel follow these steps to remove the front bezel 1 Unlock th
49. nts will void the UL listing and other regulatory approvals of the product and will most likely result in noncompliance with product regulations in the region s in which the product is sold System power on off The power button DOES NOT turn off the system AC power To remove power from the system you must unplug the AC power cord from the wall outlet Make sure the AC power cord is unplugged before you open the chassis add or remove any components Hazardous conditions devices and cables Hazardous electrical conditions may be present on power telephone and communication cables Turn off the server and disconnect the power cord telecommunications systems networks and modems attached to the server before opening it Otherwise personal injury or equipment damage can result Electrostatic discharge ESD and ESD protection ESD can damage disk drives boards and other parts We recommend that you perform all procedures in this chapter only at an ESD workstation If one is not available provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground any unpainted metal surface on your server when handling parts ESD and handling boards Always handle boards carefully They can be extremely sensitive to ESD Hold boards only by their edges After removing a board from its protective wrapper or from the server place the board component side up on a grounded static free surface Use a conductive foam pad
50. odules CPU1 System Fans Hot Swap Hard Drive Bays Air Duct AF004119 Figure 2 Intel Server System R1000GZ GL Components Hot Hard Drive Bay and Front Panel Options a S A AFH 120 Figure 4 2 5 Hard Drive Bay 8 Drive Configuration Intel Server System R1000GZ GL Service Guide 3 Server System Features Front Panel A BCDEF G 8 NMI Bunton cessed toot required forusey G Power Buton wintgrated LED Co mesnim r oaae Figure 5 Front Panel Options Back Panel eo0oo009 o 00 3 Power Supply Moie R RHSSe kAPat RCs Pos peste Po S Add in adapter slots via Riser Card 1 and Riser Card 2 Figure 6 Back Panel Feature Identification 4 Intel Server System R1000GZ GL Service Guide Server Board Components Server System Features This section helps you identify the components and connectors on the server board status LED ID LED etx Hg Diagnostic S Video Seral gt ske IE fe nagi l d USB aL Riser Slot 1 EN T il RMM4 NIC 5 TPM Connector rey a ERES Connector rp SerialB IPMB Hi HppLEp E HSBP C Fi SAS Module Connector MM D2 IMM D3 cul co sim JE zz umm a l an Sc A Wee m Fam M Ez ly stem ii stem ani EE Fan 2 a CPU 1 Socket EI RMM4 Lite Internal USB SCUO 0 3 3 rz SCUT 4 7 t TCR oO Option
51. oue t ET 43 Instalime the KR ack Endless nodes coc e elg ie ob eae E nivel don oure dua us 43 Isemoving the Rack amd les asiusedoeeecucu eu dees toss pe too Use rator Speo Ica osea a 43 3 Server UUES ec 44 Usine the BIOS Setup UTH aieia NE A a aA astu os tain 44 bnterine BIOS SEP eisi S M Po UM e S POM Ud IAE 44 It Y OW Cannot Access SCC DA ooa cies rane cadei ub ages put iiec dnd utu lu ED TEL PE ci PUR t EsP UDE 44 CUAL S ora Doo at ene oce Dno mun dn MPa E quis atc DEM E tU MS MD S UE 44 Upsrddine ihe BIOS aon oiu tes cde te nime cere aut Fees ee da idus euh d err re ree tre reer eer 46 Clearing thie Password seeded com uade Edda e tu MM LOI ocn IA ade 46 Isestorine the BIOS Dera lts 55 utat ovticequbus eso aves aetas uu aene Due dias ame E Es xeD thu ecd auod DU donet UE 46 Appendix A Technical Reference e eere eere ree rennen 47 Power Supply Input Volla CS auisiuuusiuiiapt rea ved ais ecu eae eel 47 Power Supply Output Voltdbsesuisitebitsteset cies plot iacet NM elu t MM CI CELO Mp M Eno DU ERMEE 47 System Environmental Specifications 2o edu d dad onus ak Dio ota a a 47 Intel Server System R1000GZ GL Service Guide vii Table of Contents Appendix B Regulatory and Compliance Information 49 Appendix C Getting Help ree oer oo es eoo eon oa va aeu d oa mus coa o sus eoe eS a 50 Waranty Ma OrmatiOm M oes 50 Appendix D Intel Serv
52. rt connector The following I O modules utilize a single proprietary on board connector An installed I O module can be supported in addition to standard on board features and any add in expansion cards Quad port 1 GbE based on Intel Ethernet Controller 1350 RMS25CB0080 Optional I O Module Dual port I0GBase T Ethernet module based on Intel Ethernet Controller I350 support AXXIOGBTWLIOM Dual SFP port 1OGbE module based on Intel 82500 10 GbE controller AXX10GBNIAIOM Single Port FDR speed InfiniBand module with QSFP connector AXXIFDRIBIOM Intel Quick Assist Accelerator Card AXXQAAIOMOD Six dual rotor managed system fans SOIT ans One power supply fan for each installed power supply module Concurrent support for two PCIe riser cards Each riser card slot has support for the following riser Riser Cards card options Single add in card slot PCIe x16 x16 mechanical Integrated 2D Video Controller Video 16 MB DDR3 Memory One eUSB 2x5 pin connector to support 2mm low profile eUSB solid state devices Two 7 pin single port AHCI SATA connectors capable of supporting up to 6 GB sec On board storage Two SCU 4 port mini SAS connectors capable of supporting up to 3 GB sec SAS SATA controllers and options Intel Integrated RAID module support Optional Intel RAID C600 Upgrade Key support providing optional expanded SATA SAS RAID capabilities Intel Trusted Platform Module TPM AXXT
53. sk Drive Carriers The Intel Server System R1000GZ GL ships with either 3 5 inch or 2 5 inch hard disk dirve carrier and with different maximun number of hard disk drives see Table 4 for details Table 3 Hard Disk Drive Options Intel Server System Supported Hard Drive Type Maximun Hard Drive Number Note SAS drives are only supported when proper Intel RAID C600 Upgrade Key or Intef Integrated RAID Module is installed For instructions on installing hard drives see Installing a Hot swap Hard Disk Drive Note Drives can consume up to 17 watts of power each Drives must be specified to run at a maximum ambient temperature of 45 C Note The Intel Server System RIOOOGZ GL does not support all SAS or Serial ATA SATA hard drives For a web link to a list of supported hard drives see Additional Information and Software Intel Server System R1000GZ GL Service Guide 9 Server System Features Slimline Optical Drive Support The system has support for a single optical drive The optical drive is NOT hot swappable The system power must be turned off to insert or remove the slimline optical drive For instructions on installing an optical drive see Installing or Removing a Slimline Optical Drive Intel makes the following optical drive accessory kits available for this server system e Slimline DVD ROM Drive AXXSATADVDROM e Slimline DVD RW Drive AXXSATADVDRWROM Note For a complete list of supported peripherals
54. tially However serious errors cause the system to display the Error Manager screen instead of the Main screen It is also possible to cause a boot directly to Setup using an IPMI 2 0 command Get Set System Boot Options For details on that capability see the explanation in the IPMI description If You Cannot Access Setup If you are not able to access the BIOS Setup you might need to restore the BIOS default settings For instructions see Restoring the BIOS Defaults Setup Menus The bottom right portion of the Setup screen provides a list of commands that are used to navigate through the Setup utility These commands are displayed at all times Each Setup menu page contains a number of features Each feature is associated with a value field except those used for informative purposes Each value field contains configurable parameters Depending on the security option chosen and in effect by the password a menu feature s value may or may not be changed If a value cannot be changed its field is made inaccessible and appears grayed out Intel Server System R1000GZ GL Service Guide Server Utilities Table 4 BIOS Setup Keyboard Command Bar Enter Execute Command The Enter key is used to activate submenus when the selected feature is a submenu or to display a pick list if a selected option has a value field or to select a subfield for multi valued features like time and date If a pick list is displayed the
55. tter B AFOUDA 86 Figure 58 Removing the Intel RMM4 NIC Installing and Removing the Intel RAID Smart Battery Installing the Intel RAID Smart Battery 1 Connect the cable between the BBU and the RAID card For details see Intel RAID Smart Battery User s Guide 2 Locate the BBU bracket inside the chassis Align the tabs on the plastic battery holder with mounting holes on the BBU bracket see letter A 3 Slide the plastic battery holder toward the rear of the system until the tabs engage with the mounting holes in the BBU bracket see letter B ole AF004143 Figure 59 Installing the Intel RAID Smart Battery Intel Server System R1000GZ GL Service Guide 35 Hardware Installations and Upgrades Removing the Intel RAID Smart Battery 1 Slide the plastic battery holder toward the front of the system to disengage it from the BBU bracket see letter A 2 Lift the battery up to remove it from the server chassis see letter B AF004402 Figure 60 Removing the Intel RAID Smart Battery Replacing the Power Supply Caution The power supply is only hot swappable if you have a redundant system with two power supplies installed If you only have one power supply installed before removing or replacing the power supply you must first take the server out of service turn off all peripheral devices connected to the system turn off the system by pressing the power button and unplug the AC power
56. ut c bbb ue EE 40 Replace ars stem 3E oboe be uto dico OR dus ascolta tmo eoe Lr trc 4 Removing the back plane tn to rob opua ce oap eee Lu PIE 42 Instar the backplane uoce quedo tenias sh Goad Eth ende pant Rota mu turceeM tatu fou eques 42 Instalne the Rack Handle 2i oerte Dez ao zectoc ec ate ea Re reae caeca er et sate Dane dod totos raa Lagos 43 Rermoyin the Rack Handle eoo cetero a ert ree rq dances cabe fL rta eta uU obdestatss 43 Intel Server System R1000GZ GL Service Guide List of Tables List of Tables Table T Server System Re Ietell O8 ehresvac cina sku Robins blue vd Qepke dnbie sz Pipe ideiatan iiias iiridh DEDE adEA V Table 2 Intel Server System R1000GZ GL Feature Summary c cccccseccsssscesessesscsseseecsesesesvseseeseeverseen Table d Hard Disk Driyo OO oct sy cain etn UU UU UPS 9 Table 4 BIOS Setup Keyboard Command Bar sssessssesssssssseseseeene nnne eene enne nnns 45 Table 5 Power Supply Output Capability eeessessesssssssssseeeeenenenenen nennen nnne nennen nennen 47 Table 6 System Environmental Limits Summary cccccccccccccececeesseeeseeeceeceeceeeaasesseeeeeeeeeeeseesaaeeeeeeees 47 Intel Server System R1000GZ GL Service Guide xi Server System Features 1 Server System Features This chapter briefly describes the main features of the Intel Server System R1000GZ GL family This includes illustrations of the products a list of the server system
57. ver board from the server system see letter D Geom gogo ge SR Neo oo Roo Koo OO F AF004403 Figure 66 Removing the Server Board Installing the Server Board 1 Place the server board into the server system see letter A 38 Intel Server System R1000GZ GL Service Guide Hardware Installations and Upgrades 2 Secure the server board with nine screws see letter B ie ere AFODAACA Figure 67 Installing the Server Board 3 Place air duct side wall onto the server board see letter C 4 Secure the air duct side wall with the four screws see letter D Figure 68 Installing the Air Duct Side Wall 5 Connect all power cables to the server board Replacing the Backup Battery The lithium battery on the server board powers the RTC for up to 10 years in the absence of power When the battery starts to weaken it loses voltage and the server settings stored in CMOS RAM in the RTC for example the date and time may be wrong Contact your customer service representative or dealer for a list of approved devices Intel Server System R1000GZ GL Service Guide 39 Hardware Installations and Upgrades Warning Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type recommended by the equipment manufacturer Discard used batteries according to manufacturer s instructions Advarsel Lithiumbatteri Eksplosionsfare ved f
58. ver tighten fasteners AFDOA110 Figure 33 Installing Processor Heatsink Removing the Processor 1 Remove the processor heatsink see Figure 26 2 Open the socket lever see Figure 27 3 Open the load plate see Figure 28 4 Remove the processor Installing and Removing Memory Installing Memory 1 Locate the DIMM sockets Make sure the clips at either end of the DIMM socket s are pushed outward to the open position see letter A Intel Server System R1000GZ GL Service Guide 23 Hardware Installations and Upgrades 2 Holding the DIMM by the edges remove it from its anti static package Position the DIMM above the socket Align the notch on the bottom edge of the DIMM with the key in the DIMM socket see letter B 3 Insert the bottom edge of the DIMM into the socket see letter C When the DIMM is inserted push down on the top edge of the DIMM until the retaining clips snap into place see letter D Make sure the clips are firmly in place see letter E Figure 34 Installing Memory Removing Memory 1 Locate the DIMM sockets Gently spread the retaining clips at each end of the socket The DIMM lifts from the socket 2 Holding the DIMM by the edges lift it from the socket and store it in an anti static package Installing and Removing Hot swap Hard Drive Caution If you don t install all drives empty drive bays must be occupied by carriers with plastic drive blank provided to m
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