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IBM 6223 Personal Computer User Manual

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1. i B el TK Dm o Ho If you have other options to install or remove do so now Otherwise replace the side cover see Replacing the side cover on page 51 Reconnect the external cables and power cords Turn on the attached devices and turn on the computer Chapter 4 Installing options 43 Installing a second microprocessor Your computer comes with one microprocessor installed on the system board Your computer supports up to two microprocessors With two microprocessors your computer can operate as a symmetric multiprocessing SMP computer With SMP certain operating systems and application programs can distribute the processing load among the microprocessors Note When installing microprocess
2. 1 ee 2 3 3 4 4 5 2 IN TIBM 33F8354 a
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4. ooo a PES eg SRI WERT 1 1 2 2 3 3 4 Appendix B Safety information 137 2 AN IBM 33F8354 i MAB 100 212 F Ht T gt L A E CD ROM DVD
5. Diskette drive SCSI backplane Fan 3 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide System board external connectors The following illustration shows the external input output port connectors on the system board Keyboard Mouse Serial 1 Parallel Video USB 1 Mika USB 2 Ethernet Serial 2
6. 100 C D h inii a RERO RAE 7e 0 ET on Appendix B Safety information 153 3 A CD ROM DVD CD ROM C
7. a o i Auto system restart ar TL 11000001 IInnnn Jem System reset E IN N IH m IH JO n i E O O e lo Reserved Configuration JP1 JP2 JCON1 CMOS JCMOS1 Auto system restart JP3 device Auto restart enabled default no jumper driver required for ASR functionality Configuration JCON1 Auto restart disabled with jumper Normal default jumper on pins 1 and 2 Configuration jumper on pins 2 and 3 BIOS crisis recovery no jumper CMOS JCMOS1 Keep CMOS data default jumper on pins 1 and 2 Clear CMOS data jumper on pins 2 and 3 with power cords removed from server Reserved JP1 JP2 No jumper default System reset JRST1 Normal default no jumper Force system reset debug only with jumper Chapter 5 Field replaceable units 75 Removing the system board Before you begin e Read Appendix B Safety information on page 127 e Review the information in System reliability considerations on page 23 Notes 1 When replacing the system board you must either update the server with the latest firmware or restore the pre existing firmware that the customer provides on a diskette or CD image 2 Removing the system board will be easier if the server is turned on its side To remove the system board
8. lol SS ss zu q 2 a Cito JT Front USB Chapter 5 Field replaceable units 73 System board error LEDs The following illustration shows the LEDs on the system board Fan 1 error LED D26 DIMM 6 error LED D16 di di a DIMM 5 UTI TIT error LED D17 DIMM 4 error LED D18 DIMM 3 error LED D19 DIMM 2 error LED D20 DIMM 1 error LED D21 Fan 2 O error LED D27
9. o FREE lt He o sole iD Fan 4 error LED D29 fans Microprocessor 2 Microprocessor 1 error LED D25 error LED D22 error LED D23 reserved 74 intelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide System board jumpers and switches This section describes the jumpers and switches on the system board
10. 5 wu ENT ab IEA E AY TRA od BREE LIMA ESO CRUI ERA SE O 142 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide gt SE se ES 82 DIT 180 7 094700 PA DR RIRRIGREA L gt gt 82 180 5 Appendix B Safety information 143 Important Toutes les consignes Attention et Danger indiqu es dans la bibliotheque IBM documentation sont pr c d es d un num ro Ce dernier permet de mettre en correspondance la consigne en anglais avec ses versions traduites dans la pr sente section Par exemple si une consigne de type Attention est pr c d e du chiffre 1 ses traductions sont galement pr c d es du chiffre 1 dans la pr sente section Prenez connaissance de toutes les consignes de type Attention et Danger avant de proc der aux op rations d crites par les instructions Notice n 1 AA DANGER Le courant lectrique passant dans les cables de communication ou les cordons t l phoniques et d alimentation peut tre dangereux Pour viter tout risque de choc lectrique Ne manipulez aucun c ble et n effectuez aucune op ration d installation d entretien ou de reconfiguration de ce produit au cours d un orage Br
11. LEE ARRE E e RO O E o 3A 3B 138 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide 4 AN 218 kg 37 5 232kg 70 5 255 kg 121 2 85 5 gt TE z E ES pale UND NR Appendix B Safety information 139 9 10 gt Li JE EA 82kg 180 gt 82 kg 180 7 140 IntelliSta
12. Fan assembly 6 On the side of the drive cage facing the front of the computer grasp the fan latch and pull it away from the drive cage rotating it up 7 Grasp the duct at the pivot points and pull them outward until they detach from the drive cage 8 Set the assembly on a level work surface with the fan facing up 9 Use side cutters to sever the four rubber extensions securing the fan to the duct and remove the fan To install the new rear fan assembly reverse the previous steps guiding the rubber extensions through the apertures and using needle nosed pliers to pull them through Chapter 5 Field replaceable units 67 Power LED switch assembly Before you bec Head the Installation guidelines on page 23 e Read Appendix B Safety information on page 127 Review the information in System reliability considerations on page 23 To remove the power LED switch assembly complete the following steps 1 Turn off the computer if it is on 2 Disconnect the power cord from the power source and from the computer then disconnect all external cables 3 Remove the side cover see l Removing the side cover on page 25 4 Remove the front bezel see Removing the bezel on page 26 5 Note where the power switch and LED panel cable connects to the system board then carefully disconnect the cable from the system board Note See the system service label or System board i
13. A Rie LIMA EE 5 BERR ELS EUR o AR AF 2 AN IBM 33F8354 a u 0 5 RR i 100 C 212 F ER LIA SAL JE RE X 49 AE a RM E9123 EX j A AE FRA AY SEK o Appendix B Safety information 141 R E a e F vo CD ROM DVD Jl 38 2249 B BHEHEARWET 543 Et SX S TF p pri ALMERA A ARK Class 3A Class 3B HERO X E GIA o ZARA TIME HERS HEN Zo HH a amp EL AE 4 218 37 gt 32 70 5 gt 55 121 2 55
14. NS A SS Fan assembly Drive cage Drive cage release lever Chapter 4 Installing options 37 38 7 Grasp the fan latch on the fan assembly that is over the drive cage and pull it outward to disengage it from the drive cage and rotate it to the side bn ES sl sa N Drive cage retention tab Fan assembly Fan latch 8 If your computer has preinstalled hard disk drives in the drive cage disconnect the power and signal cables from the rear of the drives 9 Remove the empty drive tray from the drive bay in which you want to install the drive 10 Touch the static protective package containing the drive to any unpainted metal surface on the computer then remove the drive from the package and place it on a static protective surface 11 Set any jumpers or switches on the drive according to the documentation that comes with the drive IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide 12 13 14 15 16 17 18 19 20 21 Attach the new drive to the drive tray Place the drive on the drive tray and align the holes on the drive with the mounting pins
15. SS Ea TL Ee ES M S SS SS OSS SSS Drive clip b If you are installing a 5 25 in drive in bay 2 slide the drive into the drive bay until it snaps in place If you are installing a 3 5 in drive in bay 2 you must attach the 5 25 in conversion kit which you can order from IBM to the 3 5 in drive c Continue with step 10 9 To install a drive in bay 3 use one of the following procedures Note Only a 3 5 in device can be installed in bay 3 f you are installing an external media device in bay 3 complete the following steps a Remove the small drive clip that is attached to the side of bay 3 of the drive cage for bays 1 2 and 3 see the figure above Slide the drive clip to the left to disengage it from the drive cage then snap the drive clip into the screw holes on the side of the drive b Slide the drive into the drive bay until it snaps in place c Continue with step 10 f you are installing a hard disk drive in bay 3 complete the following steps a Push the drive into the bay from the rear of the drive cage then use the two screws to attach the drive to the drive cage b Continue with step Chapter 4 Installing options 35 36 10 11 12 13 14 Determine whether the drive is an IDE or SCSI device then connect one end of the applicable sign
16. Replace the air baffle for the microprocessors Slant the front of the air baffle for the microprocessors downward at an angle while moving it forward then rotate the rear of the air baffle down until it snaps into place it will become stationary Rotate the drive cage back into the computer and reconnect the fan connector on the fan assembly on the drive cage to the system board If you have other options to install or remove do so now Otherwise replace the side cover see Replacing the side cover on page 51 Reconnect the external cables and power cords Turn on the attached devices and turn on the computer Installing an external SCSI cable To install an external SCSI connector on the rear of the computer install an external SCSI interface option For a list of supported external SCSI interface options for your computer go to http www ibm com pc The external SCSI interface option contains a SCSI cable with a connector at one end and on the other end another connector or an expansion slot cover with an embedded connector Complete the following steps to install and route the SCSI cable in the computer 1 Turn off the computer and all peripheral devices Disconnect all power cords then disconnect all external signal cables from the computer Remove the side cover see l Removing the side cover on page 25 Open the front adapter retention bracket and remove the rear adapter retention bracket from the PCI
17. Problem determination tips Because of the variety of hardware and software combinations that can be encountered use the following information to assist you in problem determination If possible have this information available when requesting assistance from Service Support and Engineering functions 114 Machine type and model Microprocessor or hard disk upgrades Failure symptom Do diagnostics fail What message appears in the diagnostics log What when where single or multiple systems Is the failure repeatable Has this configuration ever worked f it has been working what changes were made prior to it failing Is this the original reported failure Diagnostics version Type and version level Hardware configuration Print print screen configuration currently in use BIOS level Operating system software Type and version level Note To eliminate confusion identical systems are considered identical only if they Are the exact machine type and models Have the same BIOS level Have the same adapters attachments in the same locations Have the same address jumpers terminators cabling Have the same software versions and levels Have the same diagnostics code version Have the same configuration options set in the system Have the same setup for the operation system control files Comparing the configuration and software set up between working a
18. 10 Turn off the computer if it is on Disconnect the power cord from the power source and from the computer then disconnect all external cables Remove the cover see l Removing the side cover on page 25 Remove the front bezel see l Removing the bezel on page 26 Pivot the drive cage out until it locks in position Fan baffle Fan baffle release tabs Squeeze the fan baffle release tabs so that they release from the notches in the chassis Note It might be easier to perform this procedure if you remove adapters and remove the front I O card retainer From inside the computer grasp the fan baffle slide it out and remove it from the computer Note where the fan cable connects to the system board and disconnect the cable from the system board Note See the system service label or System board internal connectors on page 72 for system board connector locations Use side cutters to cut the four rubber extensions that secure the fan to the chassis Remove the fan from the computer making sure that no rubber extensions are left loose in the computer Chapter 5 Field replaceable units 65 To install the new front fan assembly complete the following steps 1 Sr oS Hard drive fan 66 Place the fan in position against the chassis Guide the rubber extensions through the apertures Use needle nosed pli
19. 2 3 A Um m UR S 0 a a D4 Auxiliary device pointing device connector odds ee a d 46 da 94 Ethernet RJ 45 connector 54 IEEE 1394A FireWire connector BB Keyboard connector e do d eke a Parallel connector e m amp G x ok e x w ok x 05 Serial connectors 56 Ultra320 SCSI connector DE Universal Serial Bus connectors BT Video connector sv e x 4 d ow x X x E oko OF Chapter 5 Field replaceable units 59 Microprocessor and heatsink 60 CD ROM drive Pow m ee Rm eee eee we Non hot swap power supply V 5 m um eee om xw Rear adapter retention bracket BB I O card retainer S m Um IS ee 3 ur mo ee 3 I Front microprocessor fan domine sda OO Hard drive fan Ru uw Bos 4 Ros 00 Power LED switch assembly eee 2 9 E E da OO Card bracket assembly 69 Speaker 70 System board e ee dw m x X ww eee Se uw x S System board option connectors kekka i System board internal connectors 72 System board external connectors TB System board error LEDs 5 eee ea eee e xw ui System board jumpers and switches Removing the syste
20. Reseat the connector and the reset button if supported does work Power switch card System board The computer does not turn on 4 Verify that The power cables are properly connected to the computer The electrical outlet functions properly The type of memory installed is supported by the computer and that functional DIMMs are installed in slots 1 and 2 If you just installed an option remove it and restart the computer If the computer now turns on you might have installed more options than the power supply supports If LEDs for microprocessors or VRMs are on verify that a A VRM is installed if a second microprocessor is present b All microprocessors have the same speed Check the power supply see Hot swap power supply LED errors on page 103 it the power supply is operating correctly a Service processor baseboard management controller error b Operator information card c System board The computer does not turn off 4 Verify whether you are using an ACPI or non ACPI operating system If you are using a non ACPI operating system a Press Ctrl Alt Delete b Turn off the system by holding the power control button for 4 seconds c If computer fails during BIOS POST and power control button does not work remove the AC power cord If the problem remains or if you are using an ACPI aware operating system suspect the system board Chapter 6 Symptom to FRU index 101 Note See Chapt
21. Scr O g 70 0B Ki C xo KO RO 50 10 100 E 0 LI Ch HoE H O Server Library A OM OH E DO 100 oF ok M2 on 150 RJOF Ed d Q Ol MI amp 9l DK E LS as FAI HA Aa ofA Lt o 02 gt e o t Ec gt HI OI gt del ASS DE aul Gui Ho Fx gU Z RIZI Nat AIS X gI Fon eK 7150 aU ZU Ma 04 x 7 QUI Hr FR LH OH qe ok WO cS 510 RU REI ZU oin IM DIN RS OR HAD TE RI JI 50 HI HO olo Ro 155 Appendix B Safety information LICR o ES HA Mel t ls HE cls ASEM MH S LU CH 28 HALA H ld PE HOI IN AIS o X E at Xl 2 HN ZEN AA DoS SSUL 3 45 HOI 4 FO AIS SHI OFS AIS oO Ser FUI CH o 101 AA SUCH a FAI DFE A 62 1 At c o H AS SZLA Pall 2201 et Heel HOSS SAH 6 OU SIX BES pam ea 100 C 212 F 0 2 HN 2 HOISS AN FH LH o B el 4 24d EQ Ha DCE Aaa AXIAL 3 E jul A by zd 10 N A T m wo m E 8 loi xo dx E Sho o VS a QUU N a ro o ND Rol iO zy m lt wc O ne S 01 MI un s su D z wa WR yy ul ms 9 mu 2 ZI T lt ZO MNE oh al S Dar S se L a NE q Do
22. Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet in length and a tandem blade grounding type attachment plug rated 15 amperes 250 volts For units intended to be operated at 230 volts outside the U S Use a cord set with a grounding type attachment plug The cord set should have the appropriate safety approvals for the country in which the equipment will be installed IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide IBM power cords for a specific country or region are usually available only in that country or region IBM power cord part number Used in these countries and regions Australia Fiji Kiribati Nauru New Zealand Papua New Guinea 13F9940 13F9979 Afghanistan Albania Algeria Andorra Angola Armenia Austria Azerbaijan Belarus Belgium Benin Bosnia and Herzegovina Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde Central African Republic Chad Comoros Congo Democratic Republic of Congo Republic of Cote D Ivoire Ivory Coast Croatia Republic of Czech Republic Dahomey Djibouti Egypt Equatorial Guinea Eritrea Estonia Ethiopia Finland France French Guyana French Polynesia Germany Greece Guadeloupe Guinea Guinea Bissau Hungary Iceland Indonesia Iran Kazakhstan Kyrgyzstan Laos People s Democratic Republic of Latvia Lebanon Lithuania
23. 058 German 129 Greek 319 Hebrew 212 Hungarian 208 Iceland 197 Italy 141 Italy 142 Japanese 194 Korean 413 LA Spanish 171 Norwegian 155 Polish 214 Portuguese 163 Romanian 96 Russian 443 Russian Cyrillic 441 Serbian Cyrillic 118 Slavic 245 Slovenian 234 Spanish 172 Swedish Finn 153 Swiss French German 150 Thailand 191 Turkish 440 Turkish 179 UK English 166 US English EMEA 103p CRU No 39M6999 39M7000 39M7001 39M7002 39M7003 39M7004 39M7005 39M7006 39M7007 39M7008 39M7009 39M7010 39M7011 39M7012 39M7013 39M7014 39M7015 39M7016 39M7017 39M7018 39M7019 39M7020 39M7029 39M7021 39M7022 39M7023 39M7024 39M7025 39M7026 39M7027 39M7028 Power cords CRUS 122 For your safety IBM provides a power cord with a grounded attachment plug to use with this IBM product To avoid electrical shock always use the power cord and plug with a properly grounded outlet IBM power cords used in the United States and Canada are listed by Underwriter s Laboratories UL and certified by the Canadian Standards Association CSA For units intended to be operated at 115 volts Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet in length and a parallel blade grounding type attachment plug rated 15 amperes 125 volts For units intended to be operated at 230 volts U S use
24. 2 System board Chapter 6 Symptom to FRU index 89 Note See System replaceable units on page 117 to determine which components should be replaced by a field service technician Error code symptom FRU action 00180xxx PCI adapter has requested 1 Reorder adapters in PCI slots r r hat are n ilabl i ah m Ssoureos mat are noLavalanle 2 Verify that boot device is positioned early in the scan order so that it is executed by POST 3 Verify that all adapters are set correctly in Configuration Setup Utility program changing memory settings if necessary 4 Remove an adapter to make more memory available to the adapters 5 Disable adapter BIOS on adapter see documentation provided with adapter 6 System board General PCI error 2 System board 012980xx Microprocessor 1 error 1 Verify both microprocessors have same cache size and type and the same clock speed 2 Download and update the BIOS code 3 Microprocessor 1 4 System board 012981xx Microprocessor 2 error 1 Verify both microprocessors have same cache size and type and the same clock speed 2 Download and update the BIOS code 3 Microprocessor 2 4 System board 19990301 1 Partition and format hard disk drive Invalid boot record on hard disk 2 Cable 3 Hard disk drive 4 Adapter system board 19990650 1 Check cable AC power has been restored 2 Check for interruption of power 3 Power cable Diagnostic e
25. 39 7 Ib 232 kg 70 5 Ilb 255 kg 121 2 Ib CAUTION Use safe practices when lifting Statement 5 CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source AA 2 1 2 sp e Statement 10 CAUTION Do not place any object weighing more than 82 kg 180 Ibs on top of rack mounted devices Appendix B Safety information 133 Importante Todas as instru es de cuidado e perigo da IBM documentation come am com um n mero Este n mero utilizado para fazer refer ncia cruzada de uma instruc o de cuidado ou perigo no idioma ingl s com as vers es traduzidas das instru es de cuidado ou perigo encontradas nesta se o Por exemplo se uma instru o de cuidado iniciada com o n mero 1 as tradu es para aquela instru o de cuidado aparecem nesta se o sob a instru o il Certifique se de ler todas as instru es de cuidado e perigo antes de executar qualquer opera o Instrucao 1 A A PERIGO A corrente el trica proveniente de cabos de alimenta o de telefone e de comunica es perigosa Para evitar risco de choque Nao conecte ou desconecte cabos e nao realize instalac o manutencao ou reconfigura o des
26. 51x 52x 53x 64x 68x 72x 76x 78x 20 20 20 21 21 24R2670 24R2660 Power supply 530 watt all models except 01x 10x 11x 12x 21x 22x 23x 24x 28x 26x 27x 29x 31x 41x 42x 43x 51x 52x 53x 64x 68x 72x 75x 76x 78x 98x 99x AOx B1x B2x B3x 39Y7279 Power supply 530 watt models 3Bx 4Bx 5Bx 5Cx 6Bx 6Cx 6Dx 7Bx 7Cx 7Dx N N N N N NO NO NO 39Y7277 Chapter 7 Parts listing Types 6223 and 6227 CRU No CRU No System IntelliStation Z Pro Types 6223 and 6227 Tier 1 Tier 2 Access panel assembly pivoting with latch and lock raven 13N2444 black all models Baffle air models 12x 26xm 27x 31x 41x 42x 43x 51x 52x 53x 64x 68x 72x 76x 78x za m Battery 3 volt all models wer 33F8354 C2 switch with cable all models 09K9827 C2 switch with cable models 3Bx 4Bx 5Bx 5Cx 6Bx 6Cx 6Dx 7Bx 7Cx 7Dx 39Y9783 cate kere sive al model a cate ov pi O raro ate DE al mode Lomme esate audio al model O 9N9 Cable audio models 3Bx 4Bx 5Bx 5Cx 6Bx 6Cx 6Dx 7Bx 39Y9789 7 Cx 7Dx Cable dual VGA models 10x 11x 31x 41x 75x 4Bx 6Bx Cable DVI models AC1 MC1 CTO 25R9048 __ Cable USB 2 0 all models 26K6096 Cable USB 2 0 models 3Bx 4Bx 5Bx 5Cx 6Bx 6Cx 6Dx Cable FireWire all models 26K7302 Cable FireWire models 3Bx 4Bx 5Bx 5Cx 6Bx 6Cx 6Dx 7Bx 7
27. Complete the installation of the optional SCSI adapter 30 intelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Installing a drive Depending on your computer model one or more of the following drives might be installed in your computer Diskette drive optional Hard disk drive CD ROM CD RW or DVD CD RW combo drive Your Z Pro Type 6223 computer comes with an IDE CD ROM drive in bay 1 and a hard disk drive in bay 4 Bay 1 Bay 2 Bay 3 Bay 4 Bay 5 Bay 6 4 The following notes describe the types of drives that your computer supports and other information that you must consider when installing drives Make sure that you have all the cables and other equipment specified in the documentation that comes with the drive Select the bay in which you want to install the drive Check the instructions that come with the drive to see whether you need to set any switches or jumpers on the drive If you are installing a SCSI device be sure to set the SCSI ID for that device You can install removable media drives in bays 1 2 and 3 only Tape drives diskette drives CD ROM DVD CD RW
28. Review the instructions that come with the adapter for any requirements restrictions or cabling instructions It might be easier to route any cables before you install the adapter For full length adapters rotate the rear adapter retention bracket to the open unlocked position you might have to first remove any adapters that might be in the way Press down on the bottom tab of the front adapter retention bracket to release it the tab is inside the fan compartment that is next to the front adapter retention bracket If you are installing a smaller adapter rotate only the rear adapter retention bracket Chapter 4 Installing options 27 28 6 Remove the expansion slot cover From the rear of the computer press on the slot cover Grasp it and pull it out of the expansion slot Store it in a safe place for future use Attention Expansion slot covers must be installed on all empty slots This maintains the electronic emissions standards of the computer and ensures proper ventilation of computer components Follow the instructions that come with the adapter to set jumpers or switches if any Attention Avoid touching the components and gold edge connectors on the adapter If you are installing a full length adapter remove the blue adapter guide if any from the end of the adapter Adapter guide Attention Be certain that the adapter is correctly seated in the expansion slot before you turn on the computer Inco
29. System board 164 Run the Configuration Setup Utility program Memory configuration changed DIMM System board 175 If Remote Supervisor Adapter Il is installed make sure that the EEPROM CRC 1 damaged latest firmware is installed System board 184 1 Run the Configuration Setup Utility program Power on password damaged 2 System board 185 1 Run the Configuration Setup Utility program Drive startup sequence information corrupted 187 1 Set serial number in the Configuration Setup Utility program VPD serial number not set 2 System board 188 1 Run the Configuration Setup Utility program EEPROM CRC 2 damaged 2 System board 1 2 System board 189 An attempt made to enter the system with invalid passwords 196 1 Make sure that microprocessors are of same type and speed Microprocessor cache mismatch l 2 Microprocessor 198 1 Make sure that microprocessors are of same type and speed Microprocessor speed mismatch 2 Microprocessor 1 Run the Configuration Setup Utility program 2 System board 199 Microprocessors not in recommended configurations Make sure that microprocessors are of same type and speed 2 Microprocessor 201 Memory test error 1 DIMM 2 System board 86 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Note See System replaceable units on page 117 to determ
30. System board error LEDs on page 74 system board error LED is on BIST failed Microprocessor POST error codes In the following error codes X can be any number or letter Note Seel System replaceable units on page 117 to determine which components should be replaced by a field service technician Error code symptom FRU action 062 Run the Configuration Setup Utility program Three consecutive boot failures using the default configuration Battery System board Microprocessor 101 102 106 e System board Timer tick interrupt failure 102 System board Timer 2 test failure 106 System board Diskette controller error Chapter 6 Symptom to FRU index 85 Note See System replaceable units on page 117 to determine which components should be replaced by a field service technician Error code symptom FRU action 129 1 Optional microprocessor Internal cache L1 error 2 Microprocessor 1 1 Battery i 2 System board 51 Real time clock error 161 Run the Configuration Setup Utility program Real time clock battery error Battery System board 162 Run the Configuration Setup Utility program Device configuration error Note Be sure to load the default settings 7 and any additional desired settings then 3 Failing device save the configuration System board Battery 163 Run the Configuration Setup Utility program Real time clock error Battery
31. e Review the information in System reliability considerations on page 23 To remove the bezel release latch complete the following steps 1 Turn off the computer if it is on 2 Disconnect the power cord from the power source and from the computer then disconnect all external cables Remove the side cover see l Removing the side cover on page 25 Remove the front bezel see l Removing the bezel on page 26 Hemove the CD ROM drive see l CD ROM drive on page 61 Pull down from inside the computer to release the latch tab From the underside grasp the bezel release latch in the center and gently pull it back and away from the computer DU p UD de o MY n NRA On un Jue P Chapter 5 Field replaceable units 79 To replace the bezel release latch complete the following steps 1 Align the bezel release latch with the slots on the underside of the top of the chassis and slide it into place Mi WM ar a Replace the CD ROM drive see Installing a drive in bay 2 or 3 on page 32 Heplace the front bezel see l Replacing the bezel on page 50 Replace the side cover see Replacing the side cover on page 51 Connect all external cables then connect the powe
32. is an error code or other information about the error 16 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Starting the diagnostic programs and viewing the test log The IBM Enhanced Diagnostics programs isolate problems from the computer hardware and software The programs run independently of the operating system This method of testing is generally used when other methods are not accessible or have not been successful in isolating a problem suspected to be hardware related Complete the following steps to view the test log Note If you are already running the Enhanced Diagnostics program begin with step 4 1 Start the Enhanced Diagnostics programs To start the Enhanced Diagnostics programs in a Windows operating system complete the following steps a Restart the computer and when the message To start the Product Recovery program is displayed quickly press F11 b Select System utilities c Select Run diagnostics to start the diagnostics programs o start the Enhanced Diagnostics programs in Red Hat Linux operating system complete the following steps a Restart the computer b When the operating system selection menu is displayed select IBM Preload Recovery amp Diagnostics c Select Run diagnostics to start the diagnostics programs Optionally insert the IBM Enhanced Diagnostics diskette and restart the computer 2 Run the applicable diagnostics progr
33. or channel volume KB stands for approximately 1000 bytes MB stands for approximately 1 000 000 bytes and GB stands for approximately 1 000 000 000 bytes When referring to hard disk drive capacity or communications volume MB stands for 1 000 000 bytes and GB stands for 1 000 000 000 bytes Total user accessible capacity may vary depending on operating environments Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives available from IBM Maximum memory may require replacement of the standard memory with an optional memory module IBM makes no representation or warranties regarding non IBM products and services that are ServerProven including but not limited to the implied warranties of merchantability and fitness for a particular purpose These products are offered and warranted solely by third parties IBM makes no representations or warranties with respect to non IBM products Support if any for the non IBM products is provided by the third party not IBM Some software may differ from its retail version if available and may not include user manuals or all program functionality Product recycling and disposal This unit contains materials such as circuit boards cables electromagnetic compatibility gaskets and connectors which may contain lead and copper beryllium alloys that require special
34. software problems 103 starting diagnostic programs 17 starting the computer 8 static sensitive devices handling 23 system board connectors SCSI 56 external connectors 73 internal connectors 72 jumpers and switches 75 LEDs 74 option connectors 71 removing 76 SCSI connectors 72 system management capabilities 4 system offerings 4 system reliability 23 system shutdown temperature related 111 voltage related 110 system specifications 3 T tape drive installing 31 test log viewing diagnostic 17 thermal material heat sink 47 tier levels CRU 117 top side cover removing 78 trademarks 162 turn on computer 8 turning off the computer 9 U Ultra160 SCSI connector 56 undetermined problems 113 universal serial bus USB cables 57 connectors 57 front connector assembly removing 69 USB connector assembly removing 69 V video connector 57 DVI connector 57 video controller 3 W weight 3 170 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide j 9 Part Number 49Y0147 1P P N 49Y0147
35. 13N2997 Card IEEE 1394 FireWire all models 39Y9700 CD ROM 48x read write primary models 11x 21x 22x 28x 29x B1x B2x CD ROM 48X read write optional 71P7347 CD ROM 48X read write optional 71P7349 CD ROM half high combo primary models 12x 14x 23x 24x 26x 27x 2T6 31x 3Bx 41x 42x 43x 4Bx 5Bx 51x 52x 53x 5Gx 64x 68x 6Bx 6Cx 6Dx 72x 73x 75x 76x 78x 7Bx 7Cx 7Dx 7Gx 98x B3x B4x CD ROM half high alternate for 39M0135 models 12x 14x 23x 24x 26x 27x 2T6 31x 3Bx 41x 42x 43x 4Bx 5Bx 13N2443 26K5376 39M0135 51x 52x 53x 5Gx 64x 68x 6Bx 6Cx 6Dx 72x 73x 75x 76x 78x 7Bx 7Cx 7Dx 7Gx 98x B3x B4x 26K5429 DVD 48X combo alternate for 39M0135 models 12x 14x 23x 24x 26x 27x 2T6 31x 3Bx 41x 42x 43x 4Bx 5Bx 51x 52x 53x 5Gx 64x 68x 6Bx 6Cx 6Dx 72x 73x 75x 26K5379 76x 78x 7Bx 7Cx 7Dx 7Gx 98x B3x B4x DVD 48X combo optional 26K5381 CD ROM 48X optional 1P7375 CD ROM 48X optional 71P7385 CD ROM 16 48X optional 26K5435 CD ROM 48X half high read write models 11x 21x 22x 28x 29x B1x B2x 11x on DVD half high 39M3515 CD ROM 48X half high read write models 10x 3Gx 6Gx 98x 99x AOx CD ROM 48X half high primary models 10x 3Gx 6Gx 98x 99x AOx CD ROM 48X half high alternate for 42C0953 models 10x 3Gx 6Gx 98x 99x AOx 7 Bezel front all models 13N2445 P
36. Dominican Republic 1838574 Ecuador El Salvador Guam Guatemala Haiti Honduras Jamaica Japan Mexico Micronesia Federal States of Netherlands Antilles Nicaragua Panama Peru Philippines Taiwan United States of America Venezuela Korea Democratic People s Republic of Korea Republic of Antigua and Barbuda Aruba Bahamas Barbados Belize Bermuda Bolivia Caicos Islands Canada Cayman Islands Colombia Costa Rica Cuba Dominican Republic Ecuador El Salvador Guam Guatemala Haiti Honduras Jamaica Mexico Micronesia Federal States of Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia Thailand Taiwan United States of America Venezuela OIA BR wl wt hd O OOo OI BB A N 1O TD A NININ S D O O wj olll O1 Oo INI Oleg A O 0 Q O Chapter 7 Parts listing Types 6223 and 6227 123 124 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Appendix A Getting help and technical assistance If you need help service or technical assistance or just want more information about IBM products you will find a wide variety of sources available from IBM to assist you This appendix contains information about where to go for additional information about IBM and IBM products what to do if you experience a problem with your xSeries or IntelliStation system and whom to call for service if it is nece
37. FireWire ports four pin on front six pin on rear Six Universal Serial Bus USB ports two on front and four on rear Keyboard port Mouse port Audio ports Line out front and rear Mic front and rear Line in rear only ATA 100 single channel IDE controller Video adapter depending on your model NVIDIA Quadro NVS 280 DMS 59 PCI Express x16 with 64 MB DDR synchronous dynamic random access memory SDRAM video memory and dual analog connectors or dual digital monitor capability with the purchase of an additional pigtail cable NVIDIA Quadro FX 1300 DVI I PCI Express x16 with 128 MB DDR SDRAM video memory with dual DVI I connectors NVIDIA Quadro FX 3400 DVI I PCI Express x16 with 256 MB GDDR3 SDRAM video memory with dual DVI I connectors Electrical input Sine wave input 50 or 60 Hz required Input voltage and frequency ranges automatically selected Input voltage low range Minimum 90 V ac Maximum 137 V ac Input voltage high range Minimum 180 V ac Maximum 265 V ac Input kilovolt amperes kVA approximately Minimum 0 24 kVA Maximum 0 86 kVA Heat output Approximate heat output in British thermal units Btu per hour Minimum configuration 787 Btu 230 watts Maximum configuration 2780 Btu 815 watts Environment Air temperature Computer on 10 to 35 C 50 to 95 F Altitude O to 2134 m 7000 ft Computer
38. SU NUIA 30 RZ KK uJ OL Wo l ON ou yj JH o KO 2 HS 7 SIT reg L g Al md yk KS g HO 1o Lj K4 o UJ oln o OQ o MS MS on 2 um en Do Em JW E 2 Si 8 SF Eq 3 JUKE TH LO mort mU Sox Fa on as j i HOS ay E e O KO ul 94 a SO cj I is qi c a oU c Zo zo oe g E cm _ 3 oh 55 DA 6 aqu 2m IQ OU MS MIS gt i5 3001 dl zn J5 Sy am Jw N JU zur Oo SJS EM moi EL DRURY m Fx o Ald io H Wks lt Jo8 D Oy a KO ou mo ae Kun Az NF UN FR p oj U 6104 ae Dall K ze RH N ars M o a DH a Wat Ex Bo DR E p Om H oii E me E lt ASW m RS lt m S BIRD m o KR A O gem anuli EJEJ CES RO Kai Cora 5 or jo aum x RO KF amp 0HO8JH N i si gt 82 kg 180 Ibs IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide 156 Importante Todas las declaraciones de precauci n de esta IBM documentation empiezan con un n mero Dicho n mero se emplea para establecer una referencia cruzada de una declaraci n de precauci n o peligro en ingl s con las versiones traducidas que de dichas declaraciones pueden encontrarse en esta secci n Por ejemplo si una declaraci n de peligro empieza con el n mero 1 las traducciones de esta declaraci n de precauci n aparecen en esta secci n bajo Declaraci n 1 Lea atentamente todas las declaraciones de precauci n y peligro antes de llevar a cabo cualquier operaci n Declaraci
39. See Table 2 on page 41 for additional information on DIMM installation sequences Table 3 DIMM installation sequence 5 Gently open the retaining clip if necessary remove any existing DIMM 6 Touch the static protective package containing the DIMM to any unpainted metal surface on the computer Then remove the new DIMM from the package 7 Gently open the retaining clip on each end of the DIMM slot Turn the DIMM so that the pins align correctly with the connector 42 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide 8 10 Insert the DIMM into the connector Firmly press the DIMM straight down into the connector by applying pressure on both ends of the DIMM simultaneously The retaining clips snap into the locked position when the DIMM is firmly seated in the connector If there is a gap between the DIMM and the retaining clips the DIMM has not been correctly installed Open the retaining clips remove the DIMM and then reinsert it DIMM 4 DIMM 3 DIMM 5 DIMM 2 DIMM 6 DIMM 1 TE ooo
40. Vili IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Chapter 1 Introduction The IBM IntelliStation Z Pro Types 6223 and 6227 incorporates many of the latest advances in computing technology and can be expanded and upgraded as your needs change You can obtain up to date information about your computer and other IBM computer products at http www ibm com pc intellistation Note The illustrations in this document might differ slightly from your hardware Related documentation This Hardware Maintenance Manual and Troubleshooting Guide is provided in Portable Document Format PDF It contains information to help a user solve problems or to provide helpful information to a service technician The following documents also come with the computer e Installation Guide This printed document contains setup and installation instructions User s Guide This document is in Portable Document Format PDF on the IBM ntelliStation Documentation CD It contains detailed information about your computer and how to use and configure the functions of the computer e Safety Information This document is in Portable Document Format PDF on the IBM ntelliStation Documentation CD It contains translated caution and danger statements Each caution and danger statement that appears in the documentation has a number that you can use to locate the corresponding statement in your language in the Safety I
41. X slots see Installing an adapter on page 26lfor instructions You might also have to remove longer adapters for access to the SCSI connectors on the system board Connect the SCSI signal cable to the connector for SCSI channel A on the system board See System board internal connectors on page 72 for the location of the SCSI channel A connector Route the SCSI cable between the chassis and PCI X slot 5 to the back of the computer Make sure that the cable does not block the flow of air to the microprocessors or hard disk drives Attach the external connector to the rear of the computer f the external end of the SCSI cable has a standard SCSI connector complete the following steps a Remove the SCSI connector knockout from the rear of the computer b Insert the external SCSI connector on the SCSI cable into the knockout opening and secure it with the attached screws f the external end of the SCSI cable has an expansion slot cover with an embedded connector complete the following steps a Hemove an expansion slot cover from an available PCI X slot b Insert the expansion slot cover with embedded connector into the slot opening 48 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide 7 Replace any adapters that you removed in step 3 Close the front adapter retention bracket and replace the rear adapter retention bracket 8 Replace the cover see Replacing
42. a field Service technician DASD Over Temperature level critical direct access storage device bay x was over temperature DASD Over recommended Temperature sensor x level warning DASD bay x had over temperature condition DASD under recommended temperature sensor x level warning direct access storage device bay x had under temperature condition DASD Over Temperature level critical sensor for DASD1 reported temperature over recommended range Power supply x Temperature Fault level critical power supply x had over temperature condition System board is over recommended temperature level warning system board is over recommended temperature System board is under recommended temperature level warning system board is under recommended temperature System over temperature for CPU x level warning CPU x reporting over temperature condition System under recommended CPU x temperature level warning system reporting under temperature condition for CPU x Fan error messages Ensure that the system is being properly cooled see reliability considerations on page 23 Ensure that the system is being properly cooled see reliability considerations on page 23 Ambient temperature must be within normal operatino specifications see Features and specifications on page 3 Ensure that the system is being properly cooled see reliability considerations on page 23 Ensure system is being pr
43. action 217 XXX 002 Failed Fixed Disk test 1 Fixed Disk 3 Note If RAID is configured the fixed disk number refers to the RAID logical array 217 XXX 003 Failed Fixed Disk test Fixed Disk 4 Note If RAID is configured the fixed disk number refers to the RAID logical array 217 XXX 004 Failed Fixed Disk test Fixed Disk 5 Note If RAID is configured the fixed disk number refers to the RAID logical array 217 XXX 005 Failed Fixed Disk test Fixed Disk 6 Note If RAID is configured the fixed disk number refers to the RAID logical array 2 System board System board System board System board 264 XXX ONN Failed Tape Drive test Tape cartridge if the user ran the Read Write Tape Drive test failure code of XXX 256 SCSI or power cable connected to the tape drive with SCSI ID NN Tape drive with SCSI ID NN See the help and service information appendix of the tape drive user guide System board or SCSI controller Run SCSI controller diagnostic to determine if the SCSI bus is functioning properly 264 XXX 999 Errors on multiple tape See error messages and text in the PC Doctor error log for drives see error text for more info detailed information about each individual tape drive error 301 XXX 000 Failed Keyboard test 1 Keyboard 2 System board 405 XXX 000 Failed Ethernet test on 1 Make sure that Ethernet is not disabled in BIOS controller on the system board 2 System board 405 X
44. and DVD ROM drives are examples of removable media drives You can install a 3 5 in slim high or 5 25 in half high removable media drive such as a tape backup drive in bay 2 You can install a diskette drive or a 3 5 in slim high hard disk drive in bay 3 o install a 3 5 in drive in a 5 25 in bay you must use the 5 25 in conversion kit Your computer supports only one diskette drive either a diskette drive in bay 3 or a USB drive connected to the USB connector on the front of the computer Chapter 4 Installing options 31 Two Serial ATA hard disk drive connectors are on the system board f you install SCSI hard disk drives and SATA hard disk drives in the same computer note the following HostRAID considerations for hard disk drives You can enable HostRAID on only one subsystem SCSI or SATA f HostRAID is enabled on a subsystem you can install boot hard disk drives on that subsystem only If you fail to observe these restrictions the computer will usually disable the BIOS for the last subsystem loaded which typically is SCSI For more information about HostRAID see in the User s Guide The electromagnetic interference EMI integrity and cooling of the computer are protected by having all bays PCI and PCI X slots covered or occupied When you install a drive PCI adapter or PCI X adapter save the EMC shield and filler panel from the bay or the adapter slot cover in the event you later
45. can turn on the computer If the computer was previously turned on it must be turned off correctly for the Wake on LAN feature to turn on the computer What you see and hear when you start the computer depends on the features that are installed and the settings in the Configuration Setup Utility program If the power on self test POST detects a problem there might be a series of beeps or no beep and a numeric error message might appear on the screen Write down any beep series and error code numbers with descriptions and then see Chapter 6 Symptom to FRU index on page 83 for an explanation of the error codes IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Turning off the computer Note When you connect the power cord to the computer and an ac power source the power supply fan will run and continue to run when the computer is in standby mode to provide cooling to the power supply When you turn off the computer and leave it connected to ac power the computer can respond to requests such as a remote request to turn on the computer To remove all power from the computer you must disconnect it from the power source Some operating systems require an orderly shutdown before you turn off the computer See your operating system documentation for information about shutting down the operating system Chapter 1 Introduction 9 Statement 5 AA CAUTION The power control
46. complete the following steps 1 Turn off the server if it is on 2 Disconnect the power cord from the power source and from the server then disconnect all external cables Remove the side cover see l Removing the side cover on page 25 Rotate the drive cage to its upright position Hemove the microprocessor air baffle Remove the adapters see Installing an adapter on page 26 Remove the heat sinks see Microprocessor and heat sink on page 60 Disconnect the cables on the system board noting their locations Note See the system service label or l System board internal connectors on page 72 for system board connector locations Q9 DL 90 aee o9 76 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Heat sink retention module screws 8 places y 4 Heat sink retention module I O port standoff screws 6 places 1 um Y A yj M NI D RI Po Q 0 OV System board retention latch 9 Remove the six I O port standoff screws and set them in a safe place 10 Remove the eight heat sink retention module screws and set them in a safe place then remove the heat sink retention module 11 Move the retention latch toward the rear of the computer 12 Grasp the sides of the system board assembly and slide it toward the front of the computer until it
47. components must be replaced by a field service technician FRU Diskette drive Symptom FRU action ss Ter E LED If there is a diskette in the drive verify that stays lit or the computer bypasses the diskette drive or The diskette drive is enabled in the Configuration Setup utility program the diskette drive does not The diskette is good and not damaged Try another diskette if you have work one The diskette is inserted correctly in the drive The diskette contains the necessary files to start the computer The software program is working properly The cable is installed correctly in the proper orientation To prevent diskette drive read write errors make sure that the distance between monitors and diskette drives is at least 76 mm 3 in Run diskette drive diagnostics Cable Diskette drive System board Note See Chapter 7 Parts listing Types 6223 and 6227 on page 115 to determine which components are replaceable by the customer CRU and which components must be replaced by a field service technician FRU Problems such as broken cover Broken CRU FRU locks or indicator LEDs not working Note See Chapter 7 Parts listing Types 6223 and 6227 on page 115 to determine which components are replaceable by the customer CRU and which components must be replaced by a field service technician FRU Hard disk drive Not all drives are recognized by 1 Remove the first drive not recognized and t
48. from the front bezel 4 Lift up on the handle support to remove it from the slots in the top of the chassis To install the handle assembly reverse the steps Chapter 5 Field replaceable units 81 82 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Chapter 6 Symptom to FRU index This index supports IntelliStation Z Pro Types 6223 and 6227 computers Notes 1 Check the configuration before you replace a CRU or FRU Configuration problems can cause false errors and symptoms 2 For IBM devices that are not supported by this index see the documentation for that device 3 Always start with General checkout on page 13 The symptom to FRU index lists symptoms errors and the possible causes The most likely cause is listed first Use this symptom to FRU index to help you decide which FRUs to have available when servicing the computer The first column of the two column tables in this index lists error codes or messages and the last column lists one or more suggested actions or FRUs to replace Take the action or replace the FRU that is suggested first in the list and then try the computer again to see whether the problem has been corrected Note Try reseating a suspected component or reconnecting a cable before replacing the component The POST BIOS code displays POST error codes and messages on the screen Beep symptoms Beep symptoms are short tones or a
49. handling and disposal at end of life Before this unit is disposed of these materials must be removed and recycled or discarded according to applicable regulations IBM offers product return programs in several countries Information on product recycling offerings can be found on IBM s Internet site at http www ibm com ibm environment products prp shtml Appendix C Notices 163 Battery return program This product may contain a sealed lead acid nickel cadmium nickel metal hydride lithium or lithium ion battery Consult your user manual or service manual for specific battery information The battery must be recycled or disposed of properly Hecycling facilities may not be available in your area For information on disposal of batteries outside the United States go to http www ibm com ibm environment products batteryrecycle shtml or contact your local waste disposal facility In the United States IBM has established a collection process for reuse recycling or proper disposal of used IBM sealed lead acid nickel cadmium nickel metal hydride and battery packs from IBM equipment For information on proper disposal of these batteries contact IBM at 1 800 426 4333 Have the IBM part number listed on the battery available prior to your call In the Netherlands the following applies Electronic emission notices IBM IntelliStation Z Pro Types 6223 and 6227 Federal Communications Commission FCC statement Note This equipment h
50. if a caution statement begins with a number 1 translations for that caution statement appear in this section under statement 1 Be sure to read all caution and danger statements before performing any of the instructions Statement 1 DANGER Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product When possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices Turn everything OFF Turn everything OFF First attach all cables to devices First remove power cords from outlet Attach signal cables to connectors Remove signal cables from connectors Attach power cords to outlet Remove all cables from devices Turn
51. installed correctly You have not loosened any other installed options or cables You updated the configuration information in the Configuration Setup Utility program Whenever memory or an option is changed you must update the configuration Option you just installed 100 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Note See Chapter 7 Parts listing Types 6223 and 6227 on page 115 to determine which components are replaceable by the customer CRU and which components must be replaced by a field service technician FRU An IBM option that used to work 1 Verify that all of the option hardware and cable connections are secure n rk now ERE l Bons Nob Wor ROW If the option comes with its own test instructions use those instructions to test the option If the failing option is a SCSI option verify that The cables for all external SCSI options are connected correctly The last option in each SCSI chain or the end of the SCSI cable is terminated correctly Any external SCSI option is turned on You must turn on an external SCSI option before turning on the computer 4 Failing option Note See Chapter 7 Parts listing Types 6223 and 6227 on page 115 to determine which components are replaceable by the customer CRU and which components must be replaced by a field service technician FRU FRU action The power switch does not work
52. mat is especially useful when handling ESD sensitive devices Select a grounding system such as those in the following list to provide protection that meets the specific service requirement Note The use of a grounding system is desirable but not required to protect against ESD damage Attach the ESD ground clip to any frame ground ground braid or green wire ground Use an ESD common ground or reference point when working on a double insulated or battery operated system You can use coax or connector outside shells on these systems Use the round ground prong of the ac plug on ac operated computers Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician 130 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Safety notices multilingual translations The caution and danger safety notices in this section are provided in the following languages English Brazilian Portuguese Chinese French German Italian Japanese Korean Spanish Important All caution and danger statements in this IBM documentation begin with a number This number is used to cross reference an English caution or danger statement with translated versions of the caution or danger statement in this section For example
53. n 1 AA PELIGRO La corriente el ctrica de los cables telef nicos de alimentaci n y de comunicaciones es perjudicial Para evitar una descarga el ctrica e No conecte ni desconecte ning n cable ni realice las operaciones de instalaci n mantenimiento o reconfiguraci n de este producto durante una tormenta e Conecte cada cable de alimentaci n a una toma de alimentaci n el ctrica con conexi n a tierra y cableado correctos e Conecte a tomas de alimentaci n con un cableado correcto cualquier equipo que vaya a estar conectado a este producto e Si es posible utilice una sola mano cuando conecte o desconecte los cables de sent al e No encienda nunca un equipo cuando haya riesgos de incendio de inundaci n o de da os estructurales e Desconecte los cables de alimentaci n sistemas de telecomunicaciones redes y m dems conectados antes de abrir las cubiertas del dispositivo a menos que se indique lo contrario en los procedimientos de instalaci n y configuraci n Conecte y desconecte los cables tal como se describe en la tabla siguiente cuando desee realizar una operaci n de instalaci n de traslado o de apertura de las cubiertas para este producto o para los dispositivos conectados AP GUELO todo AP GUELO todo En primer lugar conecte los cables a En primer lugar retire cada cable de los dispositivos alimentaci n de la toma de alimentaci n Conecte los cables de senal a los Retire los cables de se al
54. off 40 to 60 C 40 to 140 F Maximum altitude 2133 m 7000 ft Humidity operating and storage 8 to 8096 Acoustical noise emissions Sound power idle 5 0 bel Sound power operating 5 3 bel Size Height 469 9 mm 18 5 in Depth 495 3 mm 19 5 in Width 215 9 mm 8 5 in Weight 16 2 kg 36 Ib to 22 6 kg 50 Ib depending upon configuration Notes 1 Power consumption and heat output vary depending on the number and type of optional features installed and the power management optional features in use These levels were measured in controlled acoustical environments according to the procedures specified by the American National Standards Institute ANSI S12 10 and ISO 7779 and are reported in accordance with ISO 9296 Actual sound pressure levels in a given location might exceed the average values stated because of room reflections and other nearby noise sources The declared sound power levels indicate an upper limit below which a large number of computers will operate Chapter 1 Introduction 3 What your computer offers Your computer uses the following features and technologies Multiple microprocessor capability Your computer can be upgraded to a symmetric multiprocessing SMP computer through a microprocessor upgrade PCI Express x16 graphics Your computer comes with a graphics adapter installed in the PCI Express x16 slot slot 1 This high performance adapter suppo
55. possible otherwise the computer will not start boot he DIMM options that are available for the computer are 256 MB 512 MB 1 GB and 2 GB memory modules The computer supports a minimum of 512 MB and a maximum of 8 MB when using 2 GB double rank DIMMs of system memory Chapter 4 Installing options 41 Important Although the computer supports a maximum of 8 GB of system memory the Microsoft Windows operating systems recognize and support a maximum of 4 GB of system memory he memory controller in the computer provides Chipkill memory protection if the DIMMs are 1 GB or larger or if the computer is populated with 512 MB x4 DIMMs Chipkill memory protection is a technology that protects the computer from a single chip failure on a DIMM he amount of usable memory is reduced depending on the system configuration A certain amount of memory must be reserved for system resources The BIOS displays the total amount of installed memory and the amount of configured memory Complete the following steps to install DIMMs 1 Read the safety information beginning on page 127 and Handling 2 Turn off the computer and all attached devices see Turning off the computer lon page 9 then disconnect all power cords and external cables 3 Remove the side cover see Removing the side cover on page 25 4 Locate the DIMM connectors on the system board Determine the connectors into which you will install the DIMMs
56. series of short tones separated by pauses intervals without sound See the examples in the following table Beeps One beep A pause or break Two beeps A pause or break hree beeps Four continuous beeps One beep after successfully completing POST indicates the computer is functioning properly Note Seel System replaceable units on page 117 to determine which components should be replaced by a field service technician Beep symptom FRU action 1 1 2 Microprocessor Microprocessor register test failed cies ite read test failed o write read test failed 2 System board 1 1 4 1 Recover BIOS BIOS EEPROM checksum failed 2 System board Copyright IBM Corp 2004 2009 83 Note See System replaceable units on page 117 to determine which components should be replaced by a field service technician Beep symptom FRU action oe System board Programmable Interval Timer failed do System board DMA page register test failed 1 2 3 System board DMA page register write read failed First 64K RAM test failed RIN did era 2 Memory adapter Em System board Secondary DMA register failed Ee System board Primary DMA register failed gt System board Primary interrupt mask register failed cla System board Secondary interrupt mask register failed 2 2 2 1 Keyboard Keyboard controller failed 2 System board 2 2 3 1
57. single rank double rank and mixing single rank and double rank memory DIMMs Single rank DIMMs are 256 MB 512 MB and 1 GB memory modules Double rank DIMMs are 2 GB memory modules The following table lists the DIMM installation sequence for the computer maximum memory capacity using mixed single rank and double rank DIMMs Notes 1 Do not install four 2 GB double rank DIMMs for the computer maximum capacity 8 GB configuration the computer does not support it 2 You can install pairs of 256 MB 512 MB 1 GB and 2 GB DIMMs in the computer but for the computer maximum capacity you must use the DIMM sequence in the table below 3 You can install any combination of DIMM pairs in the computer however you can install only two 2 GB double rank DIMMs in the computer and they must go in DIMM connectors 1 and 2 Do not install 2 GB double rank DIMMs in any connectors other than DIMM connectors 1 and 2 4 f you order memory DIMMs from IBM the variable 2H in the description indicates that the DIMM is a double rank 2 GB DIMM Table 2 Maximum memory capacity 8 GB and installation sequence mixing single rank and double rank DIMMs DIMM connectors The system board contains six DIMM connectors and supports two way memory interleaving when the DIMMs are installed in pairs and functioning properly If one DIMM in the pair fails the computer runs in single channel mode non interleaving A failed DIMM must be replaced as soon as
58. speaker retainer tabs to detach them from the chassis 6 Grasp the speaker and slide it up to clear the notches and remove it To install the speaker reverse the previous steps 70 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide System board This section contains service information for System board option connectors the system board The following illustration shows the system board connectors for user installable options Slot 3 PCI DIMM 3 Slot 2 PCI DIMM 4 DIMM
59. supply x Power supply x removed No action required information only Power supply x fan fault level critical fan fault in power supply x Replace power supply x Replace power supply x Power supply x 12 V fault level critical See Power checkout on page 22 overcurrent condition detected Power supply x 3 3 V fault level critical See Power checkout on page 22 3 3 V power supply x had an error Power supply x 5 V fault level critical 5 V seel Power checkout on page 22 power supply x had an error System running non redundant power level noncritical system does not have redundant power Add another power supply Remove options from system System can continue to operate without redundancy protection if steps1 and 2 are not followed System under recommended voltage for x 4 level warning indicated voltage supply under nominal value value for x can be 12 12 or 5 Power cage assembly if installed Check connections to the power subsystem Power supply System shutdown See the following tables when experiencing system shutdown related to voltage or temperature problems Voltage related system shutdown Note Seel System replaceable units on page 117 to determine which components should be replaced by a field service technician Message Aim SSS System shutoff due to x current over max value level critical system drawing too much curre
60. the bottom part of the assembly from the slot in the chassis Pull the assembly out slightly and detach the two cables from the back of the assembly To install the card bracket connector assembly reverse the previous steps placing the bottom tab into the slot in the chassis and then pressing the top of the assembly into place Chapter 5 Field replaceable units 69 Speaker e Readj Installation guidelines on page 23 e Read the safety notices atIAppendix B Safety information on page 127 e Readl Handling static sensitive devices on page 23 Complete the following steps to remove the speaker 1 Turn off the computer and attached devices 2 Disconnect the power cord from the power source and from the computer then disconnect all external cables 3 Remove the side cover see Removing the side cover on page 25 4 Note where the speaker cable connects to the system board then carefully disconnect the cable from the system board Note See the system service label or System board internal connectors on page 72 for system board connector locations AA 2 Iu 2 Qiu Do rr JU 20 YOO us 000 000000 ARMA A 100007 PERA 000 AU 900 2200000 7200000000 000000009 IIK Xv cod E 200 en A o il A LOL GI OR 20009 Speaker retainer tabs 5 Press the
61. the side cover on page 51 9 Reconnect the external cables and power cords Turn on the attached devices and turn on the computer 10 Use the SCSISelect program to configure SCSI channel A Installing a security rope clip To help prevent hardware theft you can add a security rope clip and cable to your computer After you add the security cable make sure that it does not interfere with other cables that are connected to the computer Before you begin obtain the following items Aflat blade screwdriver An adjustable wrench A 19 mm 0 75 in rope clip or wire rope similar to National Manufacturing number 3230 stock number 176 735 Threaded nuts that fit the rope clip A security cable Alock such as a combination lock or padlock Complete the following steps to install a rope clip 1 Turn off the computer and all attached devices 2 Disconnect all external cables and power cords then remove the side cover See Removing the side cover on page 25 3 Use a screwdriver to remove the two metal knockouts 4 Insert the rope clip through the rear panel then attach and tighten the nuts Chapter 4 Installing options 49 5 Thread the cable through the rope clip and around an object that is not part of or permanently secured to the building structure or foundation and from which the cable cannot be removed Fasten the cable ends together with a lock After you add the security cable make sure that it d
62. very high voltages these instructions are in the safety sections of maintenance information Use extreme care when measuring high voltages Regularly inspect and maintain your electrical hand tools for safe operational condition 128 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide e Do not use worn Or broken tools and testers e Never assume that power has been disconnected from a circuit First check that it has been powered off Always look carefully for possible hazards in your work area Examples of these hazards are moist floors nongrounded power extension cables power surges and missing safety grounds Do not touch live electrical circuits with the reflective surface of a plastic dental mirror The surface is conductive such touching can cause personal injury and machine damage Do not service the following parts with the power on when they are removed from their normal operating places in a machine Power supply units Pumps Blowers and fans Motor generators and similar units This practice ensures correct grounding of the units f an electrical accident occurs Use caution do not become a victim yourself Switch off power Send another person to get medical aid Safety inspection guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products Each machine as it was de
63. 2 Slot 4 PCI X Slot 1 PCI DIMM 5 poe Slot 5 PCI X Express x 16 DIMM 6 Slot 6 PCI X Pi WU iH MO E i pios Ho Battery Microprocessor 2 Microprocessor 1 Remote Supervisor Microprocessor 2 VRM Adapter II Chapter 5 Field replaceable units 71 System board internal connectors The following illustration shows the internal connectors on the system board 72 SCSI activity LEDs Primary IDE Wake on LAN Serial ATA Fan 4 Front USB channel A SCSI channel B JCOM1 Fant to serial Main port 2 power o 9 SCSI vai Front panel switch LEDs a me lo Microprocessor m adi power
64. 2U 105A models 5Cx 6Dx 7Dx 39Y7260 EN Power cord see Power cords CRUs on page 122 93F2364 ha Speaker assembly all models 19K4929 Speaker assembly models 3Bx 4Bx 5Bx 5Cx 6Bx 6Cx mM 6Dx 7Bx 7Cx 7Dx mM 39Y9720 mM Service label all models 26K7304 Tool less DASD tray assembly with dampening pads all 26K7320 models Recovery CD Windows XP Recovery CD CRU No English Windows XPP 32 bit EN 42D2388 French Windows XPP 32 bit EN 42D2389 German Windows XPP 32 bit GE 42D2390 Italian Windows XPP 32 bit IT 42D2391 Spanish Windows XPP 32 bit SP 42D2392 Norwegian Windows XPP 32 bit NO 42D2395 Dutch Windows XPP 32 bit NL 42D2394 Danish Windows XPP 32 bit DK 42D2393 Swedish Windows XPP 32 bit SV 42D2396 Finnish Windows XPP 32 bit FI 42D2397 Korean Windows XPP 32 bit KR 42D2399 Japanese Windows XPP 32 bit JP 42D2398 Chinese Windows XPP 32 bit CS 42D2400 Chinese Hong Kong Windows XPP 32 bit HK 42D2401 Chinese Traditional Windows XPP 32 bit CT 42D2402 Keyboards CRUs Keyboard CRU No US English 39M6989 Arabic 523 39M6990 Arabic French 462 39M6991 Belgium French 120 39M6992 Belgium UK 120 39M6993 Brazil Portuguese 275 39M6994 Bulgarian 442 39M6995 Chinese US 467 39M6996 Czech ABB 39M6997 Danish 159 39M6998 Chapter 7 Parts listing Types 6223 and 6227 121 Keyboard Dutch 143 French 189 French Canadian 445 French Canadian
65. 73x 75x 76x 78x Memory DIMM 512MB PC2 3200 DIMM models 21x 22x 23x 24x 28x 29x 11x 14x 12x 26x 31x 41x 42x 52x 3Gx 6Gx B1x B2x B3x B4x 7 Memory DIMM 512MB PC2 3200 model 3Bx 39M5817 Memory DIMM 1GB PC2 3200 models 27x 43x 4Bx 51x 53x 5Bx 5Cx 5Gx 64x 68x 6Bx 6Cx 6Dx 72x 73x 72x dal 25R8832 26K6146 26K6147 73P2870 13N1424 l l l CO N N N 39M5808 73x 75x 76x 78x 7Bx 7Cx 7Dx 7Gx A Memory 4GB PC2 3200 optional 41Y2815 System board and tray assembly all models System board and tray assembly models 3Bx 4Bx 5Bx 5Cx 6Bx 6Cx 6Dx 7Bx 7Cx 7Dx 17 Memory DIMM 1GB PC2 3200 models AC1 MC1 CTO 39M5811 17 18 26K8598 39Y8575 19 Card guide assembly all models 13N2993 Card 3DLabs Realizm 800 models 27x 52x 68x 78x 73P9640 Du NVIDIA PCI models 10x 11x 31x 41x 75x 98x 99 ooploay mu 9 end NVIDIA Gi FX1300 model 21x A 5 car NVIDIA Q FX1400 model 12x 42x 43H 51 59x 720 ZsPee96 20 Cam NVIDIA a FXG400 model 14x 29 26x 20x Ban Boo ph75 o cw NDAGFXaxomowz ramas 20 Cam FX 1400 Nvidia models 96x 58x 66x 609 romas Car Px 500 Nv mcda7p9 ames Power supply 530 watt models 12x 26x 27x 31x 41x 42x 43x 51x 52x 53x 64x 68x 72x 76x 78x Power supply 530 watt all models except 12x 26x 27x 31x 41x 42x 43x
66. 762 Ea Hard disk drive Hard drive configuration error only era ER Gabbe Run the Configuration Setup Utility program System board 178X Hard disk cables Hard drive error IDE only Hard disk adapter Hard disk drive System board Chapter 6 Symptom to FRU index 87 Note See System replaceable units on page 117 to determine which components should be replaced by a field service technician Error code symptom FRU action 1800 No more hardware interrupt available for PCI adapter 1801 No more ROM space available for PCI adapter 1 Run the Configuration Setup Utility program 2 Remove adapter 1 Run the Configuration Setup Utility program 2 Remove adapter 3 Disable the adapter BIOS and run the Configuration Setup Utility program 1802 Unavailable I O address for PCI adapter 1 Start the Configuration Setup Utility program and make sure that I O addresses for all adapters are set correctly 2 Adapter 3 System board 1803 Unavailable memory address for PCI adapter 1 Start the Configuration Setup Utility program and make sure that memory addresses for all other adapters are set correctly 2 Adapter 3 System board 1804 Unavailable memory address for PCI adapter 1 Remove an adapter to make memory address space available 2 Disable adapter BIOS on adapter 3 Adapter 4 System board 1805 1 Remove all adapters and reinstall one at a time restar
67. A 64 NetBAY X Architecture Netfinity XceL4 NetView XpandOnDemand OS 2 WARP xSeries Intel MMX and Pentium are trademarks of Intel Corporation in the United States other countries or both Microsoft Windows and Windows NT are trademarks of Microsoft Corporation in the United States other countries or both UNIX is a registered trademark of The Open Group in the United States and other countries Java and all Java based trademarks and logos are trademarks or registered trademarks of Sun Microsystems Inc in the United States other countries or both Adaptec and HostRAID are trademarks of Adaptec Inc in the United States other countries or both Linux is a trademark of Linus Torvalds in the United States other countries or both Red Hat the Red Hat Shadow Man logo and all Red Hat based trademarks and logos are trademarks or registered trademarks of Red Hat Inc in the United States and other countries Other company product or service names may be trademarks or service marks of others 162 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Important notes Processor speeds indicate the internal clock speed of the microprocessor other factors also affect application performance CD ROM drive speeds list the variable read rate Actual speeds vary and are often less than the maximum possible When referring to processor storage real and virtual storage
68. Air duct microprocessor all models 13N2448 Dummy heat sink assembly models 01x 10x 11x 12x 21x 22x 23X 24x 28x 26x 27x 29x 31x 41x 42x 43x 51x 52x 53x 64x 68x 72x 75x 76x 78x 75x 98x 99x B1x B2x B3x AOx Dummy heat sink assembly models 3Bx 4Bx 5Bx 6Bx 6Cx 6Dx 7Bx 7Cx 7Dx 40K6482 NEN CO 26K6065 l 4 800 3 4MHz 1MB models 10x 11x 12x 14x mE 90P1227 4 Microprocessor 800 3 6MHz 1M models 21x 22x 23x 24x mE 26x 27x 28x 29x 2T6 B1x B2x B3x B4x 14 Microprocessor 800 3 2MHz 2M models 41x 42x 43x 4Bx 13M8204 1 ne 800 3 4MHz 2M models 51x 52x 53x 5Bx nes 14 Microprocessor 800 3 6MHz 2M models 64x 68x 6Bx 6Cx 13M8296 en 800 3 8MHz 2M models 72x 73x 75x 76x 39R7571 118 intelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide CRU No CRU No System IntelliStation Z Pro Types 6223 and 6227 Tier 1 Tier 2 Heat sink models 01x 11x 12x 21x 31x 41x 43x 51x 53x 72x 75x 98x 99x AOx B1x B2x B3x dal 13N1625 Heat sink models 12x 26x 27x 31x 41x 42x 43x 51x 52x 53x 64x 68x 72x 76x 78x 16 Tool less retention module assembly left all models 16 Tool less retention module assembly right all models 17 Memory 256MB ECC DDR II 400 models 10x 98x 99x AOx 90P 1123 Memory 1GB ECC DDR II 400 models 27x 43x 51x 53x 64x 68x 72x
69. Battery CMOS power failure and checksum check failed 2 System board 2 4 1 System board Video failed system believed operable 3 1 1 System board Timer tick interrupt failed 3 1 2 System board Interval timer channel 2 failed 3 1 3 1 DIMM RAM test failed above address OFFFFH 2 System board Of Day clock failed eodd Time Of Day clock failed 2 System board 3 2 1 System board Serial port failed 3 2 2 System board Parallel port failed 3 2 3 1 Optional microprocessor Math coprocessor test failed 2 Microprocessor 3 System board 84 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Note See System replaceable units on page 117 to determine which components should be replaced by a field Service technician Beep symptom FRU action 3 2 4 DIMM Failure comparing CMOS memory size against actual Battery System board 3 3 1 DIMM Memory size mismatch occurred Battery System board 3 3 2 Disconnect the computer power cord from outlet wait 30 seconds Critical SMBus error occurred I2C and retry error Microprocessor DIMMs SCSI backplane SCSI power cable System board No beep symptoms Note See System replaceable units on page 117 to determine which components should be replaced by a field service technician system attention LED is off No beep no video and a See
70. CSI messages 17 PC Doctor for Windows E Se c E gt Updating flash updating the BIOS code on the computer cw ee au e 10 Recovering from a POST BIOS update failure 19 Erasing a lost or forgotten password clearing CMOS 20 Replacing the battery ZI Power checkout 22 Chapter 4 Installing options 28 Installation guidelines ee eee UR WO SDN UR eo NS UR mee oystem reliability considerations Handling static sensitive devices 28 Installing options in your computer 24 Major components of your computer 24 Removing the side cover 25 Removing the bezel 2 26 Instaling an adapter Low m ow x d uw ee dia a E Cabling an optional SCSI adapter ww 4 e a ed Installing a drive e a E a e eal Installing memory modules cs Wa a x 4 4 use uw x5 Installing a second microprocessor 44 Installing an external SCSI cable 48 Installing a security rope clip 49 Replacing the bezel DO Replacing the side cover DI Connecting external options 52 Input output connectors DI Copyright IBM Corp 2004 2009 V Audio connectors
71. Cx 7Dx 39Y9791 39Y9785 Cable SCSI U320 4 drop models 14x 22x 24x 28x 29x 26x 27x 2T6 42x 52x 5Cx 64x 68x 6Cx 76x 78x 7Cx 7 Dx 99x B2x B4x 51x 53x 5Gx 3Bx 4Bx 5Bx 6Bx 72x 73x 75x 7Bx 7Gx 98x B1x B3x CBx DBx FBx JBx KBx jDsemdwe imdds so FRU Kt bezel Banks al mode feweol FRU HI tee fa models xS edwere kt miscellaneous tems al models seems Heraware kt msoolanoous terme li mese onsa To car retane al models Tea Keylock alike models AC1 MC1 CTO 26K7363 BEE Keylock random all models a ae 26K7364 Line cord all models except 01x 10x 11x 12x 21x 22x 23x 24x 28x 26x 27x 29x 31x 41x 42x 43x 51x 52x 53x 64x 39M5095 68x 72x 75x 76x 78x 98x 99x AOx B1x B2x B3x 120 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Cable SCSI U320 4 drop models 14x 22x 24x 26x 27X 28x 29x 2T6 42x 52x 5Cx 64x 68x 6Cx 7Cx 7Dx 76x 78x 99x B2x B4x Cable SATA models 11x 12x 21x 23x 10x 31x 41x 43x CRU No CRU No System IntelliStation Z Pro Types 6223 and 6227 Tier 1 Tier 2 Mouse all models 39Y9876 BE Pivoting DASD cage assembly all models a aa 26K7303 ee Power button shield all models 71P8467 Power supply VRM 2U 105A models 27x 29x 43x 52x 53x mI 64x 68x 76x 78x 24R2702 __ Power supply VRM
72. IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide all IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide all Notes Before using this information and the product it supports read the general information in Appendix B Safety information on page 127 and Appendix C Notices on page 161 e The most recent version of this document is available at http www ibm com pc support 12th July 2010 Copyright IBM Corporation 2004 2009 US Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp About this document This document contains basic configuration information diagnostic information error codes error messages service information and a symptom to FRU index for the IBM IntelliStation Z Pro Types 6223 and 6227 computers Important The field replaceable unit FRU procedures in this document are intended for trained servicers who are familiar with IBM products Customer replacement units CRUs can be replaced by the customer See Chapter 7 Parts listing Types 6223 and 6227 on page 115 to determine if the component being replaced is a FRU or a CRU Before servicing an IBM product be sure to read Appendix B Safety information on page 127 Important safety information Be sure to read all caution and danger statem
73. LED switch assembly removing 68 problem determination tips 114 problems CD ROM drive 95 diskette drive 96 hard disk drives 96 hardware determining 13 intermittent 97 keyboard 97 memory 98 microprocessor 98 monitor 98 mouse 97 option 100 power 101 serial port 102 software 103 solving 13 undetermined 113 R RAS features 4 recovering POST BIOS update failure 19 reliability system 23 removable media drives installing 31 removing bezel 26 cover 25 removing replacing adapter retainer rear 63 64 bezel release latch 79 CD ROM drive 61 fan front 65 fan hard drive 66 front USB connector assembly 69 handle assembly 81 microprocessor 60 power supply non hot swap 62 power LED switch assembly 68 system board 76 top side cover 78 USB connector assembly 69 replacing battery 21 bezel 50 cover 51 retaining clips DIMM 42 rope clip installing for security 49 Index 169 S safety information laser 34 SCSI cabling 56 connector location 72 external cable 48 SCSI Ultra320 connector 56 SCSI connector description 56 location 48 SCSI controller cabling 30 SCSI IDs setting 56 security rope clip 49 sequence of installation memory modules 41 serial connectors 56 serial port problems 102 ServeRAID error codes 105 ServeRAID programs 11 ServerGuide error symptoms 102 setting SCSI IDs 56 size 3 small computer system interface SCSI cabling requirements 56 messages 17 setting IDs 56
74. Luxembourg Macedonia former Yugoslav Republic of Madagascar Mali Martinique Mauritania Mauritius Mayotte Moldova Republic of Monaco Mongolia Morocco Mozambique Netherlands New Caledonia Niger Norway Poland Portugal Reunion Romania Russian Federation Rwanda Sao Tome and Principe Saudi Arabia Senegal Serbia Slovakia Slovenia Republic of Somalia Spain Suriname Sweden Syrian Arab Republic Tajikistan Tahiti Togo Tunisia Turkey Turkmenistan Ukraine Upper Volta Uzbekistan Vanuatu Vietnam Wallis and Futuna Yugoslavia Federal Republic of Zaire 14F0015 Bangladesh Lesotho Maceo Maldives Namibia Nepal Pakistan Samoa South Africa Sri Lanka Swaziland Uganda 14F0033 Abu Dhabi Bahrain Botswana Brunei Darussalam Channel Islands China Hong Kong S A R Cyprus Dominica Gambia Ghana Grenada lraq Ireland Jordan Kenya Kuwait Liberia Malawi Malaysia Malta Myanmar Burma Nigeria Oman Polynesia Qatar Saint Kitts and Nevis Saint Lucia Saint Vincent and the Grenadines Seychelles Sierra Leone Singapore Sudan Tanzania United Republic of Trinidad and Tobago United Arab Emirates Dubai United Kingdom Yemen Zambia Zimbabwe 14F0051 Liechtenstein Switzerland 14F0069 Chile Italy Libyan Arab Jamahiriya 14F0087 Antigua and Barbuda Aruba Bahamas Barbados Belize Bermuda Bolivia Brazil Caicos Islands Canada Cayman Islands Costa Rica Colombia Cuba
75. SB test If Remote Supervisor Adapter Il is installed as an option remove it and rerun test Note If Remote Supervisor Adapter Il is present as a standard installation do not remove it the test cannot be run Remove USB devices and rerun test System board 020 XXX 000 Failed PCI Interface test System board 030 XXX 000 Failed Internal SCSI System board interface test 035 XXX 099 No adapters were found If an adapter is installed re check the connection 035 XXX S99 Failed RAID test on PCI slot 4 Rain adapter S check System Error Log before replacing 2 SCSI backplane a FRU 3 Cable 035 XXX SNN Check System Error Log before replacing a FRU NN SCSI ID of failing fixed disk 035 253 S99 RAID adapter initialization failure Hard disk with SCSI ID NN on RAID adapter in PCI slot S 1 ServeRAID Adapter in slot S is not configured properly Obtain the basic and extended configuration status and see the ServeRAID Hardware Maintenance Manual for more information 2 Cable 3 SCSI backplane 4 Adapter 089 XXX 001 Failed Microprocessor test 4 Microprocessor 1 2 System board 089 XXX 002 Failed Optional 1 Microprocessor 2 Microprocessor test 2 System board Chapter 6 Symptom to FRU index 91 Error code symptom FRU action 165 060 000 Service Processor RSA may 1 Rerun the diagnostic test be busy Fix other error conditions that might be keeping the Remote Supervi
76. SI devices Around SCSI cable connects external SCSI devices to the integrated SCSI controller on the system board For more information about connecting SCSI devices see the SCSI documentation 40 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Installing memory modules The following notes describe the types of dual inline memory modules DIMMs that the computer supports and other information that you must consider when installing DIMMs The computer comes with either two 256 MB or two 512 MB memory DIMMs installed in DIMM 1 and DIMM 2 memory connectors The second pair of DIMMs must be installed in DIMM 3 and DIMM 4 memory connectors and the third pair in DIMM 5 and DIMM 6 memory connectors DIMMs must be installed in matched pairs The DIMMs in each pair must be the same size speed type and technology as each other but do not have to match the other pairs You can mix compatible DIMMs from various manufacturers Install only 1 8 V 240 pin double data rate 2 DDR2 PC2 3200 registered synchronous dynamic random access memory SDRAM with error correcting code ECC dual inline memory modules DIMMs These DIMMs must be compatible with the latest PC2 3200 SDRAM buffered DIMM specification For a list of supported options for your computer go nee then select your country and navigate to the list of options for your computer The DIMM installation sequence is based on
77. SS SI o SS S S KS SSS SSSSSSS S a DOO IR SERERE S SSIS SS OSSSs S YN To replace the rear adapter retainer reverse the steps Chapter 5 Field replaceable units 63 64 I O card retainer Before you begin e Read Appendix B Safety information on page 127 e Review the information in System reliability considerations on page 23 To remove the I O card retainer complete the following steps 1 Turn off the computer if it is on 2 Disconnect the power cord from the power source and from the computer then disconnect all external cables 3 Remove the side cover see l Removing the side cover on page 25 4 Remove all adapters see Installing an adapter on page 26 Release tab 5 Squeeze the two release tabs on the card retainer 6 Pull out on the two pivot points of the retainer and remove it from the computer To replace the I O card retainer reverse the steps IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Front microprocessor fan Before you begin Head Review the information in Appendix B Safety information on page 127 System reliability considerations on page 23 To remove a front fan complete the following steps 1 2
78. Standard EN 55022 The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices Japanese Voluntary Control Council for Interference VCCI statement VCC X Appendix C Notices 165 166 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Index A acoustical noise emissions 3 adapter considerations for 26 PCI bus 27 PCI or PCI X 27 SCSI 30 adapter retainer rear removing 63 64 audio connectors 54 B battery connector 71 replacement 21 bays filler panel 33 beep symptoms 83 beep codes 15 bezel removing 26 replacing 50 bezel release latch removing 79 bi directional parallel port configuration 56 BIOS code updating 18 Boot Menu 11 Broadcom NetXtreme Gigabit Ethernet Boot Agent general 11 C cable connectors 72 73 cables
79. XX AON Failed Ethernet test on 1 For A 0 system board adapter in slot A 2 For A gt 0 adapter in PCI slot A 415 XXX 000 Failed Modem test 1 Cable Note Make sure that the modem is present and attached to the computer 2 Modem 3 System board 94 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Diagnostic error LEDs DIMM x where x DIMM 1 6 see l System 1 DIMM x Microprocessor x where x 1 2 see 2 System board Fan x where x 1 2 Or 4 see System 1 Fan x board error LEDs on page 74 Note This feature is supported with optional Remote Supervisor Adapter II only 2 System board Hard disk drive x where x 0 5 1 Hard disk drive x Note LEDs are located on the front of the hot swap hard disk drives 2 System board Error symptoms You can use the error symptom table to find solutions to problems that have definite symptoms If you cannot find the problem in the error symptom charts run the diagnostic programs to test the computer If you have just added new software or a new option and the computer is not working complete the following steps before using the error symptom charts 1 Remove the software or device that you just added 2 Run the diagnostic tests to determine whether the computer is running correctly 3 Reinstall the new software or new device In the following table if the entry in the FRU action column is a sugg
80. XXX 002 Failed Diagnostics LED System board panel test 180 XXX 003 Failed system board LED System board test 180 XXX 005 Failed SCSI Backplane LED 1 scs backplane test 2 SCSI backplane cable 3 System board 201 XXX ONN Failed Memory test see 1 DIMM Location slots 1 6 where NN DIMM location Installing memory modules on page 41 Note NN 1 DIMM 1 NN 2 DIMM 2 NN 3 DIMM 3 NN 4 DIMM 4 NN 5 DIMM 5 NN 6 DIMM 6 2 System board 202 XXX 001 Failed System Cache test 2 System board 2 System board 206 XXX 000 Failed Diskette Drive test Rerun the test with another diskette 2 Diskette drive cables 3 Diskette drive 4 System board 214 XXX 000 Failed Diskette Drive test 1 Rerun the test with another diskette 2 Cable 3 Diskette drive 4 System board 215 XXX 000 Failed IDE CD ROM test 1 Rerun the test with a different CD 2 CD ROM drive cables 3 CD ROM drive 4 System board 217 198 XXX 1 Could not establish drive parameters Check the cable and termination 2 SCSI backplane 3 Hard disk drive 217 XXX 000 Failed Fixed Disk test 1 Fixed Disk 1 Note If RAID is configured the fixed disk number refers to the RAID logical array 2 System board 217 XXX 001 Failed BIOS Fixed Disk test Fixed Disk 2 Note If RAID is configured the fixed disk number refers to the RAID logical array 2 System board Chapter 6 Symptom to FRU index 93 Error code symptom FRU
81. a tutti i cavi alle unit Rimuovere prima i cavi di alimentazione Collegare i cavi di segnale ai connettori dalle prese elettriche Collegare i cavi di alimentazione alle Rimuovere i cavi di segnale dai connettori prese elettriche Rimuovere tutti i cavi dalle unit ACCENDERE le unit 150 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Avviso 2 AN ATTENZIONE Quando si sostituisce la batteria al litio utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore Se il sistema di cui si dispone e provvisto di un modulo contenente una batteria al litio sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore La batteria contiene litio e puo esplodere se utilizzata maneggiata o smaltita impropriamente Evitare di Gettarla o immergerla in acqua Hiscaldarla ad una temperatura superiore ai 100 C Cercare di ripararla o smontarla Smaltire secondo la normativa in vigore D Lgs 22 del 5 2 9 e successive disposizioni nazionali e locali Avviso 3 AN ATTENZIONE Quando si installano prodotti laser come ad esempio le unit DVD CD ROM a fibre ottiche o trasmettitori prestare attenzione a quanto segue Non rimuovere i coperchi L apertura dei coperchi di prodotti laser pu determinare l esposizione a radiazioni laser pericolose All interno de
82. a video driver 3 Display adapter system board 98 intelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Note See Chapter 7 Parts listing Types 6223 and 6227 on page 115 to determine which components are replaceable by the customer CRU and which components must be replaced by a field service technician FRU The screen is blank 1 Verify that The computer power cord is connected to the computer and a working electrical outlet The monitor cables are connected properly The monitor is turned on and the brightness and contrast controls are adjusted correctly If the computers are C2T chained together verify that The C2T chain cables are securely connected to the computers The C2T breakout cable is connected properly A computer that is turned on is selected Important n some memory configurations the 3 3 3 beep code might sound during POST followed by a blank display screen If this occurs and the Boot Fail Count feature in the Start Options of the Configuration Setup Utility program is set to Enabled its default setting you must restart the computer three times to force the system BIOS to reset the CMOS values to the default configuration memory connector or bank of connectors enabled If you have installed a Remote Supervisor Adapter II in the computer make sure that the video cable is connected to the Remote Supervisor Adapter Il 2 Make sure that d
83. aintenance Manual and Troubleshooting Guide Universal Serial Bus connectors There are six Universal Serial Bus USB 2 0 connectors two on the front and four on the rear of the computer Use the USB connectors to connect optional telephony and multimedia devices USB 2 0 technology transfers data at up to 480 Mbps Mb per second with a maximum of 127 external devices and a maximum signal distance of 5 meters 16 ft per segment if the device that is attached to the computer is a USB 2 0 device If multiple USB devices are attached to the computer the USB hub must be USB 2 0 otherwise all USB 2 0 devices will transfer data at 12 Mbps Using Plug and Play technology USB devices are configured automatically The following illustration shows a USB connector 1 4 Use a 4 pin USB cable to connect an external devices to a USB connector If you connect a PS 2 non USB keyboard to the keyboard connector USB ports and devices are disabled during power on self test POST If you connect a USB keyboard that has a mouse port the keyboard emulates a mouse and you cannot disable the mouse settings in the Configuration Setup Utility program Video connector The PCI Express x16 adapter which is in PCI slot 1 on the system board provides the video connector This connector is on the rear of the computer Use the video connector to connect a monitor or other display device The following illustra
84. aissance des informations suivantes Rayonnement laser lorsque le carter est ouvert vitez de regarder fixement le faisceau ou de l observer l aide d instruments optiques vitez une exposition directe au rayon Appendix B Safety information 145 146 Notice n 4 AN 18 kg 39 7 lb 32kg 70 5 lb 255 kg 121 2 Ib ATTENTION Faites vous aider pour soulever ce produit Notice n 5 ATTENTION Le bouton de mise sous tension hors tension de l unit et l interrupteur d alimentation du bloc d alimentation ne coupent pas l arriv e de courant lectrique l int rieur de la machine Il se peut que votre unit dispose de plusieurs cordons d alimentation Pour isoler totalement l unit du r seau lectrique d branchez tous les cordons d alimentation des socles de prise de courant 20 e 1 sp m Notice n 10 ATTENTION Ne posez pas d objet dont le poids d passe 82 kg sur les unit s mont es en armoire IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Wichtig Alle Sicherheitshinweise in dieser IBM documentation beginnen mit einer Nummer Diese Nummer verweist auf einen englischen Sicherheitshinweis mit den bersetzten Versionen dieses Hinweises in diesem Abschnitt Wenn z B ein Sicherheitshinweis mit der Nummer 1 beginnt so erscheint die bersetzung f r diesen Sicherheitshinweis in diesem Abschnitt unter dem Hinweis 1 Le
85. al cable into the back of the drive and make sure that the other end of this cable is connected into the applicable IDE or SCSI connector on the system board Houte the signal cable so that it does not block the airflow to the rear of the drives or over the microprocessor and memory If you have another drive to install or remove do so now Connect the power cable to the back of the drive The connectors are keyed and can be inserted only one way If you have other options to install or remove do so now otherwise replace the bezel see Replacing the bezel on page 50 and replace the side cover see l Replacing the side cover on page 51 Installing a SCSI or SATA drive in bay 4 5 or 6 Some models come with non hot swap SCSI hard disk drives or Serial ATA SATA ha rd disk drives Before you install a hard disk drive in bays 4 5 and 6 read the following information Head the documentation that comes with the drive for cabling instructions Route the cable before you install the drive Do not block the airflow from the fans You can install up to four SCSI hard disk drives in your computer SCSI models only Your computer supports up to two Serial ATA hard disk drives Note Your computer can support a third and fourth SATA drive if you install an optional ServeRAID 7t S ATA controller In addition if you install the optional ServeRAID 7t S ATA controller to add a third and fourth drive all four SATA drives must t
86. am and when the Diagnostic Programs screen appears select Utility 3 Select View Test Log from the list then follow the instructions on the screen The test log records data about system failures and other pertinent information The test log will not contain any information until after the diagnostic program has run 4 Save the test log to a file on a diskette or to your hard disk Notes a o save the test log to a diskette you must use a diskette that you have formatted yourself this function does not work with preformatted diskettes If the diskette has sufficient space for the test log the diskette can contain other data b The system maintains the test log data only while the Enhanced Diagnostics program is running When you end the Enhanced Diagnostics program the test log is cleared For a complete list of diagnostic error messages see Diagnostic error codes on Small computer system interface SCSI messages If you receive a SCSI error message when running the SCSISelect Utility program it might be the result of any of the following problems A failing SCSI device adapter or drive An incorrect SCSI configuration Chapter 3 Diagnostics 17 Duplicate SCSI IDs in the same SCSI chain An incorrectly installed SCSI terminator A defective SCSI terminator An incorrectly installed cable A defective cable To solve the problem make sure that The external SCSI devices are turned
87. amaged BIOS code is not affecting the video see from a POST BIOS update failure on page 19 3 If you have verified these items and the screen remains blank replace a Monitor b Video adapter if installed c System board Only the cursor appears See Undetermined problems on page 113 The monitor works when you turn on the computer but goes blank when you start some application programs Verify that he application program is not setting a display mode higher than the capability of the monitor The primary monitor cable is connected to the C2T device breakout cable You installed the necessary device drivers for the applications If you have verified these items and the screen remains blank replace the monitor Chapter 6 Symptom to FRU index 99 Note See Chapter 7 Parts listing Types 6223 and 6227 on page 115 to determine which components are replaceable by the customer CRU and which components must be replaced by a field service technician FRU FRU action The screen is wavy unreadable 1 If the monitor self tests show the monitor is working properly consider rolling distorted or has screen the location of the monitor Magnetic fields around other devices such as jitter transformers appliances fluorescent lights and other monitors can cause screen jitter or wavy unreadable rolling or distorted screen images If this happens turn off the monitor Moving a color monito
88. anchez tous les cordons d alimentation sur un socle de prise de courant correctement c bl et mis la terre Branchez sur des socles de prise de courant correctement c bl s tout quipement connect ce produit Lorsque cela est possible n utilisez qu une seule main pour connecter ou d connecter les c bles d interface Ne mettez jamais un quipement sous tension en cas d incendie ou d inondation ou en pr sence de dommages mat riels Avant de retirer les carters de l unit mettez celle ci hors tension et d connectez ses cordons d alimentation ainsi que les c bles qui la relient aux r seaux aux systemes de t l communication et aux modems sauf instruction contraire mentionn e dans les proc dures d installation et de configuration Lorsque vous installez ou que vous d placez le pr sent produit ou des p riph riques qui lui sont raccord s reportez vous aux instructions ci dessous pour connecter et d connecter les diff rents cordons Connexion D connexion Mettez les unit s hors tension Mettez les unit s hors tension Commencez par brancher tous les 2 D branchez les cordons d alimentation cordons sur les unit s des prises Branchez les c bles d interface sur des D branchez les c bles d interface des connecteurs connecteurs Branchez les cordons d alimentation sur 4 D branchez tous les cables des unit s des prises Mettez les unit s sous tension 144 IntelliStation Z Pro Ty
89. and set it aside Cove release handle To replace the side cover see l Replacing the side cover on page 51 Attention For proper cooling and airflow replace the side cover before turning on the computer Operating the computer with the cover removed might damage computer components Chapter 4 Installing options 25 Removing the bezel When working with some devices such as additional optical drives you must first remove the bezel to access the device To install or remove options you might find it easier to lay the computer on its side Complete the following steps to remove the bezel 1 Unlock the side cover lock 2 Remove the side cover see Removing the side cover on page 25 3 Locate the two bezel clips that are securing the bezel to the computer chassis Gently lift and hold the bezel clips up and at the same time rotate the bezel outward to disengage it from the side tabs then set the bezel aside AS AA TA i I i ES ES ES Es E NW SSSSSS NA SSSSSSS Sp ES N SS Sa AY LL A NAS Z AL NY For instructions for replacing the bezel see Replacing the bezel on page 50 Installing an adapter The following notes describe the types of adapters tha
90. as been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna ncrease the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult an IBM authorized dealer or service representative for help Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits Proper cables and connectors are available from IBM authorized dealers IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void
91. ation Power checkout Power problems can be difficult to solve For example a short circuit can exist anywhere on any of the power distribution buses Usually a short circuit will cause the power subsystem to shut down because of an overcurrent condition A general procedure for troubleshooting power problems is as follows 1 Turn off the server and disconnect all ac power cords 2 Check for loose cables in the power subsystem Also check for short circuits for example if there is a loose screw causing a short circuit on a circuit board 3 Hemove adapters and disconnect the cables and power connectors to all internal and external devices until the server is at the minimum configuration required to start the server see Minimum operating requirements on page DE 4 Reconnect all ac power cords and turn on the server If the server starts successfully replace adapters and devices one at a time until the problem is isolated If the server does not start from the minimal configuration replace FRUs of the minimal configuration one at a time until the problem is isolated To use this method you must know the minimum configuration that is required for the server to start see page 103 22 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Chapter 4 Installing options This chapter provides instructions for installing or replacing hardware options in our computer For a list o
92. b 255 kg 121 2 Ib CUIDADO Ao levantar a m quina fa a o com seguran a Instru o 5 AA CUIDADO Os bot es Liga Desliga localizados no dispositivo e na fonte de alimentacao nao desligam a corrente el trica fornecida ao dispositivo O dispositivo tamb m pode ter mais de um cabo de alimentacao Para remover toda a corrente el trica do dispositivo assegure que todos os cabos de alimentac o estejam desconectados da fonte de energia el trica AA 2 10 Instru o 10 CUIDADO N o coloque nenhum objeto com peso superior a 82 kg 180 Ibs sobre dispositivos montados em rack IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Server Library mr DE E p ci i AUG c tom PE X Y i TERFAUNETR 1 1 x x 22 or sp SS ENE Hr SE way Bl 3
93. button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source AA 2 1 E mp The computer can be turned off in any of the following ways You can turn off the computer through the operating system If this feature is supported by your operating system it will turn off the computer after performing an orderly shutdown of the operating system If you are using the preinstalled Microsoft Windows XP operating system complete the following steps to shut down the operating system and computer 1 Save and close all files that you are working with 2 Close all open applications 3 Click Start 4 Click Turn Off Computer then click Turn Off to confirm If you are using the preinstalled Red Hat Linux operating system complete the following steps to shut down the operating system and computer 1 Save and close all files with which you are working 2 Close all open applications 3 Click Red Hat Linux Main Menu Button Logout Shutdown 4 Click OK to confirm You can press the power control button on the front of the computer It will turn off the computer after performing an orderly shutdown of the operating system if this feature is supported by your operating system Note After t
94. ce SCSI cable h Replace SCSI backplane FFFF or other code not listed 1 Place download jumpers on the controller and try to flash the firmware code to the card 2 Isolate between SCSI subsystem and controller by disconnecting all SCSI cables attached to the suspect card and restart Attention Do not press F5 Doing so changes the computer configuration If ISPR code is EF10 after disconnecting cables follow these steps until the error is eliminated a Identify which channel is causing the error by reconnecting cables one ata time and restarting until the error returns b Check termination of identified channel in step Pa Note SCSI channel termination details if any appear elsewhere in this publication c Disconnect one drive at a time attached to channel identified in step aland restart each time to determine which drive is causing the problem d Replace SCSI cable attached to channel identified in step Pa e Heplace backplane attached to channel identified in step Pa 3 If original ISPR code is still present after disconnecting all SCSI cables and restarting perform the following actions until the error is no longer present Reseat the controller Replace the controller 108 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Temperature error messages Note Seel System replaceable units on page 117 to determine which components should be replaced by
95. ces are configured correctly An improperly installed cable A defective cable 104 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide ServeRAID error codes In the following error codes x can be any number or letter Note See System replaceable units on page 117 to determine which components should be replaced by a field service technician Error code symptom FRU action 1xxx Microcode checksum error 1 ServeRAID controller 2xxx Code DRAM error 1 Install download jumpers flash latest level BIOS and firmware for controller Remove jumpers 2 ServeRAID controller 3000 31xx Code DRAM error Install download jumpers flash latest level BIOS and firmware for controller Remove jumpers ServeRAID controller 3200 Code DRAM error Install download jumpers flash latest level BIOS code and firmware for controller Remove jumpers ServeRAID controller 3300 ServeRAID 5i only Install ServeRAID 5i controller in an extended PCI expansion slot See the documentation that came with the server for more information 3E20 ServeRAID Si only Remove the ServeRAID 5i controller from its slot and install it in the proper PCI option slot Verify that the ServeRAID 5i controller is supported in this server ServeRAID 5i controller System board Reseat the ServeRAID controller Flash latest level of BIOS code and firmware for controller ServeRAID 5i controller Integ
96. ct and retry Remote Supervisor Adapter Il System board 166 201 001 System Management Failed Reseat the I2C cable between the Remote Supervisor Adapter II I2C bus error s See SERVPROC and and the system board DIAGS entries in event log Reseat DIMMs DIMMs System board 166 250 000 System Management Failed Reseat the I2C cable between the Remote Supervisor Adapter II I2C cable is disconnected Reconnect I2C and the system board cable between Remote Supervisor Adapter and system board Remote Supervisor Adapter Il System board 166 260 000 System Management Failed Disconnect all computer and option power cords from the Restart RSAError After restarting RSA computer wait 30 seconds reconnect and retry communication was lost Reseat the Remote Supervisor Adapter Il Remote Supervisor Adapter II 92 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Error code symptom FRU action 166 342 000 System Management Failed RSA BIST indicate failed tests Make sure that the latest firmware levels for Remote Supervisor Adapter ll and BIOS are installed Disconnect all computer and option power cords from the computer wait 30 seconds reconnect and retry Remote Supervisor Adapter Il 180 XXX 000 Diagnostics LED failure Run diagnostic LED test for the failing LED 180 XXX 001 Failed Front LED panel test Intormation LED panel 180
97. cting switch or electrical outlet If an electrical accident occurs you can then operate the switch or unplug the power cord quickly Do not work alone under hazardous conditions or near equipment that has hazardous voltages Disconnect all power before Performing a mechanical inspection Working near power supplies Removing or installing main units Before you start to work on the machine unplug the power cord If you cannot unplug it ask the customer to power off the wall box that supplies power to the machine and to lock the wall box in the off position f you need to work on a machine that has exposed electrical circuits observe the following precautions Ensure that another person familiar with the power off controls is near you Remember Another person must be there to switch off the power if necessary Use only one hand when working with powered on electrical equipment keep the other hand in your pocket or behind your back Remember There must be a complete circuit to cause electrical shock By observing the above rule you may prevent a current from passing through your body When using testers set the controls correctly and use the approved probe leads and accessories for that tester Stand on suitable rubber mats obtained locally if necessary to insulate you from grounds such as metal floor strips and machine frames Observe the special safety precautions when you work with
98. de los conectores conectores Conecte cada cable de alimentaci n a la 4 Retire los cables de los dispositivos toma de alimentaci n ENCIENDA el dispositivo Appendix B Safety information 157 Declaraci n 2 AN PRECAUCI N Cuando desee sustituir la bater a de litio utilice unicamente el n mero de pieza 33F8354 de IBM o cualquier tipo de bater a equivalente que recomiende el fabricante Si el sistema tiene un m dulo que contiene una bater a de litio sustituyalo nicamente por el mismo tipo de m dulo que ha de estar creado por el mismo fabricante La bater a contiene litio y puede explotar si el usuario no la utiliza ni la maneja de forma adecuada o si no se desprende de la misma como corresponde No realice las acciones siguientes Arrojarla al agua o sumergirla Calentarla a una temperatura que supere los 100 C 212 F Repararla o desmontarla Despr ndase de la bater a siguiendo los requisitos que exija el reglamento o la legislaci n local Declaraci n 3 AN PRECAUCI N Cuando instale productos l ser como por ejemplo CD ROM unidades DVD dispositivos de fibra iptica o transmisores tenga en cuenta las advertencias siguientes Noretire las cubiertas Si retira las cubiertas del producto l ser puede quedar expuesto a radiaci n l ser perjudicial Dentro del dispositivo no existe ninguna pieza que requiera mantenimiento El uso de controles o ajustes o la realizaci n de pr
99. detaches from the chassis then lift it out To replace the system board reverse the previous steps Chapter 5 Field replaceable units 77 Top side cover 78 Before you begin e Read Appendix B Safety information on page 127 e Review the information in System reliability considerations on page 23 To remove the top side cover complete the following steps 1 Turn off the computer if it is on 2 Disconnect the power cord from the power source and from the computer then disconnect all external cables Remove the side cover see l Removing the side cover on page 25 Remove the front bezel see Removing the bezel on page 26 Remove the handle assembly see Handle assembly on page 81 Remove the four screws from the back of the computer and put them in a safe place DO FS 7 Using a screwdriver gently pry the cover away from the computer in the rear and slide the unit away from the computer x E SAMY 3 ev IRV AY 3 DN OY TT gt S E E oe LJ Y Li LI 00000 Ba 7 I Y Z Sg To replace the top side cover reverse the steps IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Bezel release latch Before you begin e Read Appendix B Safety information on page 127
100. device ON Appendix B Safety information 131 Statement 2 AN CAUTION When replacing the lithium battery use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer If your system has a module containing a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulations Statement 3 A CAUTION When laser products such as CD ROMs DVD ROM drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam 132 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide 4 18 kg
101. do not use both at the same time use one or the other Signal cables Signal cables typically are flat cables also called ribbon cables that connect IDE Serial ATA SCSI and diskette drives to the system board Two or three types of signal cables come with your computer IDE The wider IDE signal cable has three connectors One of these connectors is attached to the drive one is a spare and the third is attached to the primary or secondary IDE connector on the system board The spare connector can be used to connect additional IDE drives to your computer Note The optical drive is attached to an ATA 100 signal cable ATA 100 signal cables are color coded The blue connector is connected to the system board The black connector is connected to the master IDE device The gray middle connector is connected to the subordinate IDE device Serial ATA The narrower black signal cable has two connectors One is connected to the SATA drive and the other is connected to the connector on the system board Each SATA drive comes with a cable If you install an additional SATA drive you will need an additional cable SCSI The following cables can be used to attach SCSI devices to the integrated SCSI controller on the system board An Ultra320 twisted ribbon cable connects the internal Ultra320 SCSI hard disk drive to the SCSI connector on the system board This cable has four additional connectors for attaching more internal SC
102. e code corrupt or download jumpers are in Flash latest level BIOS and firmware for controller place then remove jumpers ServeRAID controller FFFF or other code not listed Follow indications at POST ISPR error procedures on page 107 SCSI cable SCSI backplane Hard disk drive ServeRAID controller 106 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide POST ISPR error procedures Use the ISPR error procedures to help you solve ServeRAID problems A complete list of error codes is listed at ServeRAID error codes on page 105 Note Where the ISPR error procedures refer to a SCSI backplane see the chapter of this publication that concerns service replaceable units EF10 Default ISPR 1 No ISPR error present 9Zxx through BZxx SCSI bus error caused by cables termination defective drives or similar problem 1 Isolate between SCSI subsystem and controller by disconnecting all SCSI cables from suspect card and restart Attention Do not press F5 Doing so changes the computer configuration If an ISPR error is still present perform the following actions until the error is no longer present a Reseat the controller b Replace the controller Notes a SCSI channel cable details if any appear elsewhere in this publication b The adapter controller detects a configuration change Do not select Save Changes Instead press F10 to bypass any options t
103. e drive cage retention tab The open ends of the drive slots and installed drives will face you yy MAN eS SSS ES i EE SS SS Y N Q A INN SSS NN Fan assembly Drive cage Drive cage release lever Move or disconnect any cables that might be in the way so you can remove the microprocessors air baffle Remove the air baffle for the microprocessors by pulling it outward and lifting it out of the computer Chapter 4 Installing options 45 46 9 10 11 12 DIMMs N gt u VRM for second N microprocessor EN P Heat sink release lever Microprocessor 2 Heat sink 2 nm Microprocessor II baffle assembly Ihn hi Microprocessor air baffle Locate the second microprocessor socket Microprocessor 2 on the system board Remove the microprocessor baffle assembly from the second microprocessor socket a Press down on the blue touch point of the heat sink release lever and rotate the lever all the way out until it stops b Grasp the front of the microprocessor baffle assembly and tilt it up while pulling the rear flange out of the heat sink retention module then lift it out of the computer and store it in a safe place If the second m
104. e hard disk Download the BIOS code update file to a diskette attach an external Universal Serial Bus USB portable diskette drive if you have not installed an integrated diskette drive then update the BIOS code on the computer You can order an optional IBM USB Portable Diskette Drive such as part number 05K9276 For a list of supported options for your computer go to http www ibm com pc compat Download the BIOS code update file to a CD using a writable optional device CD RW drive then start the computer with the CD in the CD ROM drive to update the BIOS code on the computer One file is available for each method The description next to each file indicates the type of medium to which you can download the file A readme file is available with instructions for installing the BIOS code update 18 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Complete the following steps to download the BIOS flash update files SAA A e 9 http www ibm com support In the Downloads category click Downloads amp drivers In the Brand field select IntelliStation In the Family field select IntelliStation Z Pro In the Type field select 6223 and click Continue In the Filter by category field select BIOS system Scroll down and select the applicable file for your operating system Select the file for the type of medium you want to use then download the file and insta
105. e the integrity of the data that is stored in your computer the availability of the computer when you need it and the ease with which you can diagnose and repair problems Your computer has the following RAS features 24 hours a day 7 days a week customer support 3 year limited warranty Advanced Configuration and Power Interface ACPI Auto restart initial program load IPL power supply Automatic computer restart after a power failure Automatic error retry or recovery Boot block recovery Built in menu driven configuration and setup programs 1 Service availability will vary by country Response time varies may exclude holidays 4 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Built in menu driven SCSI configuration programs some models Diagnostic programs Cooling fans with speed sensing capability Error codes and messages Error correcting code ECC double data rate DDR synchronous dynamic random access memory SDRAM with serial presence detect SPD Hard disk drive partition based diagnostic programs Integrated Ethernet controller Monitoring support for temperatures voltages and fan speed Power on self test POST Self Monitoring Analysis and Reporting Technology SMART on hard disk drives for early prediction of failures Head only memory ROM checksums Upgradeable basic input output system BIOS and POST code Wake on LAN capability Chapter 1 Introducti
106. ecovery jumper from pins 1 and 2 Replace any adapters that were removed then replace the support bracket and replace the cover Connect the computer to a power source keyboard monitor and mouse Insert the POST BIOS update flash recovery diskette or CD into the diskette drive or CD ROM drive Turn on the computer and the monitor After the update session is completed turn off the computer and monitor Remove the diskette or CD from the diskette drive or CD ROM drive Disconnect all power cords then remove the computer cover Return the boot block recovery jumper to pins 1 and 2 Replace the computer cover then reconnect all external cables and power cords and turn on the peripheral devices Turn on the computer to restart the operating system Erasing a lost or forgotten password clearing CMOS This section applies to lost or forgotten passwords More information about lost or forgotten passwords is available in Access IBM Complete the following steps to set the CMOS recovery jumper and erase a forgotten password 1 Review the safety information beginning on page 127 and Handling static sensitive devices on page 23 20 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Turn off the computer and all attached devices Disconnect the power cord Remove the side cover and support bracket Locate the CMOS recovery jumper JCMOS1 on the system board removing an
107. el connector supports three standard Institute of Electrical and Electronics Engineers IEEE 1284 modes of operation standard parallel port SPP enhanced parallel port EPP and extended capability port ECP If you configure the parallel port to operate in bidirectional mode it supports the ECP and EPP modes When the parallel connector is configured as bidirectional use an IEEE 1284 compliant Chapter 4 Installing options 55 cable that does not exceed 3 meters 9 8 ft Use the Devices and I O Ports options in the IBM Configuration Setup Utility program to configure the parallel connector as bidirectional Serial connectors There are two serial connectors on the rear of the computer Use these connectors to connect serial devices The following illustration shows a serial connector 1 5 Cr X2 X3 7078 QU CT 6 9 Ultra320 SCSI connector Your computer has an integrated SCSI controller This dual channel controller supports two independent Ultra320 SCSI channels that support up to 15 SCSI devices each The SCSI connectors for the channels are on the system board The controller has the following features Double transition clocking to achieve up to 320 MBps megabytes per second data transfer rates Domain name validation to negotiate compatible data transfer speeds with each device e Cyclic redundancy checking CRC to improve data reliability An active terminator for SCSI bus termination The following illustration
108. em cannot be installed the option is not available Verify that the server is supported and has a startable bootable CD ROM drive If the startup boot sequence settings have been altered ensure that the CD ROM drive is first in the startup sequence If more than one CD ROM drive is installed ensure that only one drive is set as the primary drive Start the CD from the primary drive Verify that there are no duplicate SCSI IDs or IRQ assignments Verify that the hard disk drive is connected properly Make more space available on the hard disk Verify that the operating system CD you have is supported by the ServerGuide program See the ServerGuide Setup and Installation CD label for a list of supported operating system versions Verify that the operating system is supported on the computer If the operating system is supported either there is no logical drive defined SCSI RAID systems or the ServerGuide System Partition is not present Run the ServerGuide program and ensure that setup is complete 102 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Note See Chapter 7 Parts listing Types 6223 and 6227 on page 115 to determine which components are replaceable by the customer CRU and which components must be replaced by a field service technician FRU Suspected software problem 1 To determine if problems are caused by the software verify that he comput
109. en eine eingebaute Laserdiode der Klasse 3A oder 3B Die nachfolgend aufgef hrten Punkte beachten Laserstrahlung bei ge ffneter T r Niemals direkt in den Laserstrahl sehen nicht direkt mit optischen Instrumenten betrachten und den Strahlungsbereich meiden IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Hinweis 4 AN 18 kg 32 kg 255 kg ACHTUNG Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen beachten Hinweis 5 ACHTUNG Mit dem Betriebsspannungsschalter an der Vorderseite des Servers und dem Betriebsspannungsschalter am Netzteil wird die Stromversorgung f r den Server nicht unterbrochen Der Server k nnte auch mehr als ein Netzkabel aufweisen Um die gesamte Stromversorgung des Servers auszuschalten mu sichergestellt werden da alle Netzkabel aus den Netzsteckdosen herausgezogen wurden AA 2 1 m m 10 Hinweis 10 ACHTUNG Keine Gegenst nde die mehr als 82 kg wiegen auf Rack Einheiten ablegen Appendix B Safety information 149 Importante Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione IBM documentation iniziano con un numero Questo numero viene utilizzato per confrontare avvisi di attenzione o di pericolo in inglese con le versioni tradotte riportate in questa sezione Ad esempio se un avviso di attenzione inizia con il numero 1 la relativa versione tradotta e presente
110. ents in this book before performing any of the instructions Leia todas as instru es de cuidado e perigo antes de executar qualquer opera o Safety Information EM gt gt c 2 ES RAEM FAMA RETAS Prenez connaissance de toutes les consignes de type Attention et Danger avant de proc der aux op rations d crites par les instructions Lesen Sie alle Sicherheitshinweise bevor Sie eine Anweisung ausf hren Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare qualsiasi operazione Mes Eid OI ta St ACAALS Lea atentamente todas las declaraciones de precauci n y peligro ante de llevar a cabo cualquier operaci n WARNING Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead a chemical known to the State of California to cause cancer and birth defects or other reproductive harm Wash hands after handling ADVERTENCIA El contacto con el cable de este producto o con cables de accesorios que se venden junto con este producto pueden exponerle al plomo un elemento qu mico que en el estado de California de los Estados Unidos est considerado como un causante de cancer y de defectos cong nitos adem s de otros riesgos reproductivos L vese las manos despu s de u
111. er 7 Parts listing Types 6223 and 6227 on page 115 to determine which components are replaceable by the customer CRU and which components must be replaced by a field service technician FRU The number of serial ports identified by the operating system is less than the number of serial ports installed A serial device does not work Serial port FRU action Verify that Each port is assigned a unique address by the Configuration Setup Utility program and none of the serial ports is disabled he serial port adapter if you installed one is seated properly Failing serial port adapter Verify that The device is compatible with the computer he serial port is enabled and is assigned a unique address The device is connected to the correct port see Input output connectors on page 53 Failing serial device Serial adapter if installed System board Note See Chapter 7 Parts listing Types 6223 and 6227 on page 115 to determine which components are replaceable by the customer CRU and which components must be replaced by a field service technician FRU ServerGuide Setup and Installation CD The ServerGuide Setup and Installation CD will not start The SCSI RAID program cannot view all installed drives or the NOS cannot be installed The operating system installation program continuously loops The ServerGuide program wl not start the operating system CD The operating syst
112. er and tip the rear flange out of the heat sink socket c Lift the heat sink up and out of the computer PS dI ge Note lt might be necessary to gently twist the heat sink to loosen it from the microprocessor Important Be careful when handling the microprocessor and heat sink If the thermal grease between the microprocessor and heat sink will be reused do not contaminate it If replacement thermal grease is provided with the replacement part be sure to remove all traces of existing thermal grease from the remaining part before applying the new thermal grease 60 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide CD ROM drive 5 Rotate the microprocessor socket lever arm upward to its maximum vertical position 135 and lift the microprocessor up and out of the computer 6 To install a microprocessor see Installing a second microprocessor on page 44 beginning with step 8 on page 45 Before you begin e Read Appendix B Safety information on page 127 e Review the information in System reliability considerations on page 23 To remove the CD ROM drive complete the following steps 1 Turn off the computer if it is on 2 Disconnect the power cord from the power source and from the computer then disconnect all external cables 3 Remove the side cover see Removing the side cover on page 25 4 Remove the front bezel see Removing the bezel o
113. er has the minimum memory needed to use the software For memory requirements see the information that comes with the software Note If you have just installed an adapter or memory you might have a memory address conflict The software is designed to operate on the computer Other software works on the computer The software that you are using works on another system If you received any error messages when using the software program see the information that comes with the software for a description of the messages and suggested solutions to the problem If you have verified these items and the problem remains contact the place of purchase Hot swap power supply LED errors Use the information in this section to solve power supply problems Note The minimum configuration required for the dc good light to be lit is Power supply Power cage assembly if installed System board Note See System replaceable units on page 117 to determine which components should be replaced by a field service technician DC good LED Description FRU action E No power to system or 1 Check ac power to the system Off PERS 2 Power supply ff O Standby mode or dc 1 Check system board cable connectors JPWR1 and problem JPWR2 Power on the server If the dc good LED is lit press Ctrl Alt Delete Watch the screen for any POST errors Check the system error log for any listed problems If the system starts with no errors a P
114. ers to pull the extensions through the apertures Connect the fan cable Slide the fan baffle into place and guide the tabs into the slots in the chassis until they lock in place If you removed the adapters and front I O card retainer replace the retainer and then the adapters Press the touch point on the side of the drive cage and lower it back into place in the computer Replace the bezel Replace the side cover Before you begin e Read Appendix B Safety information on page 127 Review the information in System reliability considerations on page 23 To remove a rear fan complete the following steps ils 2 Turn off the computer if it is on Disconnect the power cord from the power source and from the computer then disconnect all external cables Remove the side cover see Removing the side cover on page 25 Rotate the drive cage up until it locks in position Note where the fan cable connects to the system board and disconnect the cable from the system board Note See the system service label or System board internal connectors on page 72 for system board connector locations IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide ESET AY D Fan E Es as a N Y SSS
115. ested action perform that action if it is the name of a component reseat the component and replace it if necessary The most likely cause of the symptom is listed first Note See Chapter 7 Parts listing Types 6223 and 6227 on page 115 to determine which components are replaceable by the customer CRU and which components must be replaced by a field service technician FRU CD ROM drive CD ROM drive is not 1 Verify that recognized The IDE channel to which the CD ROM drive is attached primary or secondary is enabled in the Configuration Setup Utility program All cables and jumpers are installed correctly The correct device driver is installed for the CD ROM drive Run CD ROM drive diagnostics CD ROM drive CD is not working properly Clean the CD Run CD ROM diagnostics CD ROM drive Chapter 6 Symptom to FRU index 95 Note See Chapter 7 Parts listing Types 6223 and 6227 on page 115 to determine which components are replaceable by the customer CRU and which components must be replaced by a field service technician FRU CD ROM drive FRU action CD ROM dl tray e not 1 Insert the end of a paper clip into the manual tray release opening working The computer must be 2 Run CD ROM diagnostics powered on 3 CD ROM drive Note See Chapter 7 Paris listing Types 6223 and 6227 on page 115 to determine which components are replaceable by the customer CRU and which
116. ewelry chains metal frame eyeglasses or metal fasteners for your clothing Remember Metal objects are good electrical conductors Wear safety glasses when you are hammering drilling soldering cutting wire attaching springs using solvents or working in any other conditions that might be hazardous to your eyes After service reinstall all safety shields guards labels and ground wires Heplace any safety device that is worn or defective Reinstall all covers correctly before returning the machine to the customer Copyright IBM Corp 2004 2009 127 Electrical safety A CAUTION Electrical current from power telephone and communication cables can be hazardous To avoid personal injury or equipment damage disconnect the attached power cords telecommunication systems networks and modems before you open the server covers unless instructed otherwise in the installation and configuration procedures Observe the following rules when working on electrical equipment Important Use only approved tools and test equipment Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents Many customers have near their equipment rubber floor mats that contain small conductive fibers to decrease electrostatic discharges Do not use this type of mat to protect yourself from electrical shock Find the room emergency power off EPO switch disconne
117. f supported options for your computer go to http www ibm com pc then select your country and navigate to the list of options for your computer Installation guidelines Before you begin installing options in your computer read the following information Read the safety information beginning on page and the guidelines in Handling electrostatic discharge sensitive devices on page 130 This information will help you work safely with your computer and options Make sure that you have an adequate number of properly grounded electrical outlets for your computer monitor and other devices that you will connect to the computer Back up all important data before you make changes to disk drives Have a small flat blade screwdriver available When you need to access the inside of the computer to install options you might find it easier to lay the computer on its side Blue on a component indicates touch points where you can grip the component to remove it from or install it in the computer open or close a latch and so on System reliability considerations To help ensure proper cooling and system reliability make sure that Each of the drive bays has a drive or a filler panel and electromagnetic compatibility EMC shield installed in it There is adequate space around the computer to allow the computer cooling system to work properly Leave approximately 50 mm 2 in of open space around the front and
118. formation about SCSI adapters Notes 1 The SCSI cables that are used by the integrated SCSI controller cannot be used with an optional SCSI adapter 2 f you install a ServeRAID 6i adapter it must be installed in slot 5 no cabling is required for this adapter Complete the following steps to cable an optional SCSI adapter 1 Install the SCSI adapter see Installing an adapter on page 26 2 Connect the SCSI signal cable to the adapter and one or more of the signal cable connectors to the rear of the SCSI devices 3 Connect the SCSl activity indicator cable to the adapter and to the SCSI LED connector on the system board See System board internal connectors on page 72 for the location of the SCSI LED connector 7 Rear adapter retention bracket d Ea T i AG SS ES SSSS Q LT Te SI se o o N N S TY SSSSSS S SS SSS SS SN SIZE S SIE XN SS ES p SSS SR S SSS KS SS SS SI SS S S S S 3 SSS E E S Q SS SS SCSI signal cable 3 SO B OS SS d IIIISSSSS S SS SK D SSSSSS IS SS SS S III SKK d SS Q ss SER 9 SSSSSS SSSS S SS SCSI signal cable connector SSIS SS 7 i ER RS SS S S amp SKK SK OR Front adapter retention bracket 4
119. g an optional SCSI adapter see Cabling an optional SCSI adapter on page 30 for additional information If you have another adapter to install repeat steps 4 through If you have installed a full length adapter press down on the top tab of the front adapter retention bracket to lock it in place the tab is inside the fan compartment that is next to the front adapter retention bracket Note If any adapter in your computer is large or has heavy cables attached to it you can secure the adapter with a screw Insert one backup expansion slot screw the screws are stored directly above the front adapter retention bracket through the top of each adapter bracket into the screw hole and secure the adapter before proceeding to the next step If you have other options to install do so now otherwise replace the side cover see Replacing the side cover on page 51 reconnect the external cables and power cords and turn on the computer Chapter 4 Installing options 29 Cabling an optional SCSI adapter You can install an optional SCSI adapter in your computer to control the internal hard disk drives and provide additional RAID capabilities With a SCSI adapter installed you can configure the internal hard disk drives into disk arrays You can also cable a SCSI adapter to external hard disk drives See your SCSI adapter option documentation for complete instructions for installing a SCSI adapter in your computer and for additional in
120. gram All banks of memory on the DIMMs are enabled The computer might have automatically disabled a DIMM bank when it detected a problem or a DIMM bank could have been manually disabled Check POST error log for error message 289 f the DIMM was disabled by a system management interrupt SMI replace the DIMM If the DIMM was disabled by the user or by POST a Start the Configuration Setup Utility program b Enable the DIMM c Save the configuration and restart the computer DIMM System board Note See Chapter 7 Parts listing Types 6223 and 6227 on page 115 to determine which components are replaceable by the customer CRU and which components must be replaced by a field service technician FRU Symptom FRU action The computer emits a 1 Verify that the startup microprocessor is seated properly continuous tone during POST The startup boot microprocessor is not working properly Note See Chapter 7 Parts listing Types 6223 and 6227 on page 115 to determine which components are replaceable by the customer CRU and which components must be replaced by a field service technician FRU Monitor problems general Some IBM monitors have their own self tests If you suspect a problem with the monitor refer to the information that comes with the monitor for adjusting and testing instructions 2 Startup microprocessor 1 Monitor 2 Run video diagnostics If diagnostics pass the problem may be
121. grams 17 testlog 17 text messages 16 DIMM connector installing memory 42 DIMM retaining clips 42 diskette drive activity LED 7 instaling 31 32 problems 96 diskette eject button 7 display problems 98 drive bay filler panel 33 installation 32 36 drives installing 31 E eject button diskette 7 electrical input 3 Enhanced Diagnostics CD 13 environment 3 error LED 74 messages BIST 112 messages bus fault 112 messages fan 109 messages hard disk drive checkout 111 messages power 110 messages temperature 109 symptoms 95 errors hot swap power supply 103 POST ISPR 107 SCSI 104 ServeRAID 105 service processor 104 Ethernet cabling 54 connector 54 port 54 Ethernet controller 4 Ethernet controller configuration 11 external options connecting 52 E fan connectors 72 front removing 65 hard drive removing 66 features and specifications 3 filler panel 33 FRUs defined iii 117 G guidelines for options installation 23 H handle assembly removing 81 handling static sensitive devices 23 hard disk drive installing 31 hardware problems determining 13 hardware major components 24 116 heat output 3 heat sink removing 60 HostRAID considerations 32 IDs setting SCSI 56 IEEE 1394 FireWire connectors 55 input output connectors 53 input output connectors 53 installation sequence memory modules 41 installing battery 21 bezel 50 drives in bays 4 5 or6 36 internal drives 31 memor
122. hase a separate dual digital monitor cable IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Chapter 5 Field replaceable units Microprocessor and heat sink 60 CD ROM drive o e 2 5 Zu ee so Non hot swap power supply ne ee ee eee 4 a sa D Rear adapter retention bracket BB O card retainer ae d x e 3k 9 3e X eee ee ee I Front microprocessor fan Ew eke ee UR M WP ROMS e Ro RE w a nd Hard drive fan ie OO Power LED switch assembly ie eee ee eee eee Card bracket assembly 69 Speaker i su Bow Eo ow X o5 s Wk X ox E oae ma x IQ System board Ls a e eee eee ee N System board option connectors gt Pe ae sr System board internal connectors 72 System board external connectors TB System board error LEDs xw d essas dass e E 4 System board jumpers and switches Lu e oe e e a E i e Removing the system board 76 Top side cover 78 Bezel release latch 79 Handle assembly BI The following information describes procedures for removing and installing certain components inside the system Only a qualified service technician is authorized to replace the components described in this section Important T
123. he field replaceable unit FRU procedures are intended for trained servicers who are familiar with IBM IntelliStation Z Pro products See the parts listing M omnem menie germ kr it determine if the component being replaced is a customer replaceable unit CRU or a FRU Note Before servicing this system read Installation guidelines on page 23 and Appendix B Safety information on page 127 Copyright IBM Corp 2004 2009 59 Microprocessor and heat sink Before you begin Head the Installation guidelines on page 23 e Read Appendix B Safety information on page 127 Review the information in System reliability considerations on page 23 To remove the microprocessor and heat sink complete the following steps DIMMs SS gt A VRM for second microprocessor EN j Heat sink release lever q SS NN Microprocessor 2 y 1 E Heat sink 2 e N S Microprocessor baffle assembly Microprocessor air baffle Turn off the computer and remove external cables Remove the side cover see l Removing the side cover on page 25 Disconnect any cables that impede access to the microprocessor Remove the heat sink from the microprocessor a Press the microprocessor baffle release lever down move it toward the other microprocessor and lift it up to the open position b Slide the heat sink assembly toward the front of the comput
124. he front and one on the rear of the computer The computer sends audio signals through this connector to powered speakers with built in amplifiers headphones a multimedia keyboard or the audio line in connector on a stereo system The internal speaker in the computer is disabled when a device is attached to this connector Mic There are two microphone connectors one on the front and one on the rear of the computer Connect a microphone to this connector to record sounds onto the hard disk or to use speech recognition software Auxiliary device pointing device connector There is one auxiliary device connector on the rear of the computer Use this connector to connect a mouse or other pointing device The following illustration shows an auxiliary device connector 6 0 9 MO 3 O O 2 1 Ethernet RJ 45 connector There is one Ethernet connector on the rear of the computer Use this connector to connect the computer to a 10 Mbps 100 Mbps or 1000 Mbps network The following illustration shows an Ethernet connector Activity LED Link LED green green 8 1 Connect a Category 3 4 or 5 unshielded twisted pair UTP cable to this connector The 100BASE TX and 1000BASE T Fast Ethernet standards require Category 5 or higher cabling 54 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide The Ethernet connec
125. hen be connected to the ServeRAID 7t S ATA controller instead of the system board See the optional ServeRAID 7t S ATA controller documentation for cabling instructions If you purchase a new SATA hard drive you will also need to purchase a signal cable for it IBM SATA hard drive option comes with a signal cable Install hard disk drives in this sequence bay 4 bay 5 bay 6 and then bay 3 See Installing a drive in bay 2 or 3 on page 32 for information about how to install a hard disk drive in bay 3 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Complete the following steps to install a SCSI or Serial ATA SATA hard disk drive 1 Read the rae information beginning on page and the Installation guidelines on page 23 N Turn off the computer and peripheral devices and disconnect all external cables and power cords Unlock the side cover Remove the side cover see Removing the side cover on page 25 5 Disconnect the fan connector for the fan that is attached to the back of the drive cage from the system board 6 Press in on the drive cage release lever and rotate the drive cage all the way out of the computer until it locks into place over the drive cage retention tab The open ends of the drive slots and installed drives will face you m CO
126. icroprocessor socket is covered with protective film or a label peel and remove the film or label Install the microprocessor a Touch the static protective package containing the new microprocessor to any unpainted metal surface on the computer then remove the microprocessor from the package Rotate the locking lever on the microprocessor socket from its closed and locked position until it stops or clicks in the fully open position approximately 135 Attention You must ensure that the locking lever on the microprocessor socket is in the fully open position before you insert the microprocessor in the socket Failure to do so might result in permanent damage to the microprocessor microprocessor socket and system board Position the microprocessor over the microprocessor socket Align the triangle on the corner of the microprocessor with the triangle on the corner of the socket and carefully press the microprocessor into the socket O IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide 13 d Attention 1 Do not use excessive force when pressing the microprocessor into the socket 2 Make sure that the microprocessor is oriented and aligned correctly with pin number 1 in the socket before you try to close the lever The following illustration shows the alignment marks for both microprocessors and sockets Microprocessor 1 C HMM S SR d Alignment marks Microproce
127. in questa sezione con la stessa numerazione Prima di eseguire una qualsiasi istruzione accertarsi di leggere tutti gli avvisi di attenzione e di pericolo Avviso 1 PERICOLO La corrente elettrica circolante nei cavi di alimentazione del telefono e di segnale e pericolosa Per evitare il pericolo di scosse elettriche Non collegare o scollegare i cavi non effettuare l installazione la manutenzione o la riconfigurazione di questo prodotto durante i temporali Collegare tutti i cavi di alimentazione ad una presa elettrica correttamente cablata e munita di terra di sicurezza Collegare qualsiasi apparecchiatura collegata a questo prodotto ad una presa elettrica correttamente cablata e munita di terra di sicurezza Quando possibile collegare o scollegare i cavi di segnale con una sola mano Non accendere qualsiasi apparecchiatura in presenza di fuoco acqua o se sono presenti danni all apparecchiatura stessa Soollegare i cavi di alimentazione i sistemi di telecomunicazioni le reti e i modem prima di aprire i coperchi delle unit se non diversamente indicato nelle procedure di installazione e configurazione Collegare e scollegare i cavi come descritto nella seguente tabella quando si effettuano l installazione la rimozione o l apertura dei coperchi di questo prodotto o delle unit collegate Per collegare Per scollegare SPEGNERE tutti i dispositivi SPEGNERE tutti i dispositivi Collegare prim
128. ination tips 114 Vi IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Chapter 7 Parts listing pes 6223 and 6227 System aa System replaceable units Recovery CD Windows XP Keyboards CRUs Power cords CRUS Appendix A Getting help and technical assistance Before you call Using the documentation Getting help and information from the World Wide Web Software service and support Ru d e Hardware service and support Appendix B Safety information General safety E Electrical safety Safety inspection guide Handling electrostatic discharge sensitive devices Grounding requirements Safety notices multilingual translations Appendix C Notices Edition notice Trademarks Important notes Product recycling and disposal Battery return program Electronic emission notices l TOM Federal Communications Commission FCC statement Industry Canada Class B emission compliance statement Avis de conformit la r glementation d Industrie Canada European Union EMC Directive conformance statement Japanese Voluntary Control Council for Interference VCCI statement Index Contents 115 116 117 121 121 122 125 125 125 126 126 126 127 127 128 129 130 130 131 161 151 162 163 163 164 164 164 05 105 165 165 167 vii
129. ine which components should be replaced by a field Service technician Error code symptom FRU action 229 ME S S Internal cache L2 error 2 Optional microprocessor 289 Run the Configuration Setup Utility program DIMM disabled by the user or system Dimm 3 System board rie 1 Keyboard Keyboard or keyboard controller error 2 System board 303 Replace the PS 2 keyboard with a USB keyboard Keyboard controller error 2 System board 602 Diskette Invalid diskette boot record 2 Diskette drive 3 Drive cable 4 System board 604 1 Run the Configuration Setup Utility program and diagnostics Diskette drive error E 2 Diskette drive 3 Drive cable 4 System board 662 1 Run the Configuration Setup Utility program and diagnostics Diskette drive configuration error 2 Diskette drive 3 Drive cable 4 System board er 7 1 Run the Configuration Setup Utility program Parallel port configuration error 3 En board 1162 System board Serial port configuration error Hi ino 1 Run the Configuration Setup Utility program System board serial port 1 or 2 error 2 System board 1601 1 Download and install latest level of BIOS code BIOS code update needed 2 System board 1602 Disconnect all computer and option power cords from computer Cable for optional Remote Supervisor wait 30 seconds reconnect and retry Adapter Il not installed 1
130. internal drives 40 power 40 signal 40 USB 57 cabling Ethernet 54 external SCSI connector 48 SCSI adapter 30 SCSI drives 40 SCSI requirements 56 Serial ATA drives 40 system board external connectors 73 system board internal connectors 72 CD ROM drive eject button 7 installing 31 problems 95 removing 61 channels SCSI 56 checkout general 13 procedure 14 Copyright IBM Corp 2004 2009 components location of 24 system 24 system board 71 computer configuring 11 controls on 6 indicators on 6 turning off 9 turning on 8 configuration ServeRAID programs 11 configuration programs Adaptec RAID Configuration Utility programs 11 Broadcom NetXtreme Gigabit Ethernet Boot Agent 11 Configuration Setup Utility program 12 general 11 SCSISelect Utility program 11 Configuration Setup Utility program 12 configuring the computer 11 connecting external options 52 connector mouse 54 parallel port 55 video 57 connectors adapter 71 audio 54 battery 71 cable 72 Ethernet 54 external port 73 external SCSI 48 fan 72 front 6 IEEE 1394 FireWire 55 input output 53 internal cable 72 memory 71 microprocessor 71 port 73 rear 53 serial 56 Serial ATA 32 system board 71 Ultra 320 SCSI 56 universal serial bus USB 57 VRM 71 controller Ethernet 4 SCSI 30 controls and indicators 6 cooling 3 23 cover removing 25 replacing 51 167 CRU tier levels 117 CRUs defined iii 117 D diagnostic CD 13 error codes 90 pro
131. ivoting duct fan assembly DASD cage all models 13N2995 Fan assembly 92X38 all models except 3Bx 4Bx 5Bx 5Cx 6Bx 6Cx 6Dx 7Bx 7Cx 7Dx 39M3511 4200953 39M3509 13N2967 Chapter 7 Parts listing Types 6223 and 6227 117 CRU No CRU No System IntelliStation Z Pro Types 6223 and 6227 Tier 1 Tier 2 Fan assembly 92X38 models 3Bx 4Bx 5Bx 5Cx 6Bx 6Cx 6Dx 7Bx 7Cx 7Dx Hard disk drive 73 4GB SCSI 10K RPM model 14x 22x 24x 24P3706 26x 27x 28x 29x 42x 52x 64x 68x 76x 78x B2x B4x 10 Hard disk drive 36 4GB SCSI 10K RPM model 99x 24P3704 10 Hard disk drive 36 4GB 15K NHS model CTO 39R7326 39Y9788 Hard disk drive 80GB models 10x 11x 12x 21x 23x 31x 41x 43x 51x 53x 72x 73x 75x 98x AOx B1x B3x O O Hard disk drive 160GB SCSI 10K RPM models 3Bx 4Bx 5Bx 5Gx 6Bx 7Bx 7Gx 39M4507 Fan assembly 80X38 S R models 12x 26x 27x 31x 41x 10 10 10 10 10 10 10 10 10 25R8830 42x 43x 51x 52x 53x 64x 68x 72x 76x 78x Fan assembly 80X38 S R models 3Bx 4Bx 5Bx 5Cx 6Bx 6Cx 6Dx 7Bx 7Cx 7Dx Fan assembly 80X38 S R models 3Bx 4Bx 5Bx 5Cx 6Bx 6Cx 6Dx 7Bx 7Cx 7Dx 39Y9787 Fan assembly 80X38 S R all models except 12x 26x 27x L L i gt A E CO O 31x 41x 42x 43x 51x 52x 53x 64x 68x 72x 76x 78x 13N2306 2
132. l Six Universal Serial Bus USB 2 0 One video The following illustration shows the locations of the connectors on the rear of the computer See Controls LEDs and connectors on page 6 for the locations of the connectors on the front of the computer LT Ne ta o 10 Mouse Keyboard ia ue NS USB 1 and2 519 Line out green Line in blue Microphone pink Video p E IEEE 1394A FireWire Optional serial or video um port knockout Ethernet link status LED Ethernet Ethernet transmit receive activity LED SCSI knockout The following sections describe these connectors Chapter 4 Installing options 53 Audio connectors Use the audio connectors to connect external audio equipment to the computer The following illustration shows the audio connectors Line out Linein Mic green blue pink Line in There is one line in connector on the rear of the computer The computer receives audio signals through this connector from an external audio device Line out There are two line out connectors one on t
133. lass 3A Class 3B CD ROM 4 A 18Kg 32Kg 55Kg AA 2 1 mp 1 7 9 10 A 82 Kg 154 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Wo 913 Sul NH RUS 0155 BI JU
134. ll it Restart the computer See the readme file for additional information about how to install the image files Note Always reset the Configuration Setup Utility program to the default values after updating the BIOS code Recovering from a POST BIOS update failure Notes 1 You can download a file to create the POST BIOS recovery diskette or CD from http www ibm com support on the World Wide Web For more information see Appendix A Getting help and technical assistance on page 125 2 To create and use a diskette you must add a diskette drive to your computer To enable a USB diskette drive follow these steps a Enable the Legacy USB Support option under the Startup Option menu choice in the Configuration Setup Utility program Set your removable media device as the first startup device Select the removable media device you want to boot from and move it to the top of the Removable Devices list If power to your computer is interrupted while POST BIOS code is being updated flash update the computer might not restart reboot correctly or might not display video no video If this happens complete the following steps 1 CU 0 N Review the safety information beginning on page and Handling static sensitive devices on page 23 Turn off the computer and all attached devices Disconnect the power cord Remove the cover and support bracket Locate the boot block recovery jumper JCON1 on the s
135. lle unit non vi sono parti su cui effettuare l assistenza tecnica e L utilizzo di controlli regolazioni o l esecuzione di procedure non descritti nel presente manuale possono provocare l esposizione a radiazioni pericolose A PERICOLO Alcuni prodotti laser contengono all interno un diodo laser di Classe 3A o Classe 3B Prestare attenzione a quanto segue Aprendo l unita vengono emesse radiazioni laser Non fissare il fascio non guardarlo direttamente con strumenti ottici ed evitare l esposizione diretta al fascio Appendix B Safety information 151 152 Avviso 4 AN 18 kg 32 kg 255 kg ATTENZIONE Durante il sollevamento della macchina seguire delle norme di sicurezza Avviso 5 AA ATTENZIONE Il pulsante del controllo dell alimentazione situato sull unit e l interruttore di alimentazione posto sull alimentatore non disattiva la corrente elettrica fornita all unit L unit potrebbe disporre di piu di un cavo di alimentazione Per disattivare la corrente elettrica dall unit accertarsi che tutti i cavi di alimentazione siano scollegati dalla sorgente di alimentazione AA 20 10 Avviso 10 ATTENZIONE Non poggiare oggetti che pesano pi di 82 kg sulla parte superiore delle unit montate in rack IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide EE Netfinity Server
136. llow the instructions on the screen 12 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Chapter 3 Diagnostics This chapter provides basic troubleshooting information to help solve some common problems that might occur with the computer If you cannot locate and correct the problem using the information in this section see Appendix A Getting help and technical assistance on page 125 for more information General checkout Follow the checkout procedure for diagnosing hardware problems Review the following information before performing the checkout procedure e Read Appendix B Safety information on page 127 he computer diagnostic programs are stored on the IBM Enhanced Diagnostics CD These programs provide the primary methods of testing the major components of the computer If you are not sure whether a problem is caused by the hardware or by the software you can run the diagnostic programs to confirm that the hardware is working correctly When you run the diagnostic programs a single problem might cause several error messages If you receive several error messages correct the cause of the first error message The other error messages might not occur the next time you run the diagnostic programs Before running the diagnostic programs you must determine whether the failing computer is part of a shared hard disk drive cluster two or more servers sharing exte
137. ly and that the last external device in each SCSI chain is terminated correctly 2 Check the system error log Note See Chapter 7 Parts listing Types 6223 and 6227 on page 115 to determine which components are replaceable by the customer CRU and which components must be replaced by a field service technician FRU en mouse or pointing device All or some keys on the Verify that keyboard do not work The keyboard cable is securely connected to the system and the keyboard and mouse cables are not reversed he computer and the monitor are turned on Keyboard System board The mouse or pointing device Verify that does not work The mouse or pointing device cable is securely connected and that the keyboard and mouse cables are not reversed he mouse device drivers are installed correctly Mouse or pointing device System board Chapter 6 Symptom to FRU index 97 Note See Chapter 7 Parts listing Types 6223 and 6227 on page 115 to determine which components are replaceable by the customer CRU and which components must be replaced by a field service technician FRU Memory FRU action The amount of system memory Verify that displayed is less than the The memory modules are seated properly amount of physical memory You have installed the correct type of memory installed If you changed the memory you updated the memory configuration with the Configuration Setup Utility pro
138. m board 76 Top side cover 78 Bezel release latch 19 Handle assembly BI Chapter 6 one FRU index 83 Beep symptoms Ew e ga m MM eet ee ee ee GO No beep symptoms BB POST error codes 2 2 2 2 985 Diagnostic error codes 90 Diagnostic error LEDs 95 Error symptoms enka ee eee eee ee A gt gt Hot swap power supply LED errors a wo 4x ess Box e a 108 Service processor error codes 104 SCSI error codes 104 ServeRAID error codes m 105 POST ISPR error procedures 107 Temperature error messages 109 Fan error messages 109 Power error messages 110 System shutdown e e een ee ee LIU Voltage related system shutdown zu ue ee ee s araras o Temperature related system shutdown 111 Hard disk drive checkout 111 Host built in self test BIST 112 Bus fault Messages 112 Undetermined problems 113 Problem determ
139. mal operating temperature level critical CPU x is under specifications see l Features and specifications on page 3 temperature System shutoff due to DASD temperature Ensure that the system is being properly cooled see sensor x level critical DASD area reliability considerations on page 23 reported temperature outside recommended operating range System shutoff due to high ambient Ambient temperatu re must be within normal operatinc temperature specifications see Features and specifications on page 3 level critical high ambient temperature System shutoff due to system board Ambient temperature must be within normal operatino under temperature specifications see Features and specifications on page 3 level critical system board is under temperature Hard disk drive checkout Note See System replaceable units on page 117 to determine which components should be replaced by a field service technician message Taste Hard drive x removal detected Information only take action as appropriate level critical hard drive x has been removed Chapter 6 Symptom to FRU index 111 Host built in self test BIST Note Seel System replaceable units on page 117 to determine which components should be replaced by a field service technician Message As o Host fail 1 Reseat the microprocessor level informational built in self test for the host failed 2 Replace the micro
140. marketing representative or authorized reseller Note After you replace the battery you must reconfigure the computer and reset the system date and time Complete the following steps to replace the battery 1 Review the safety information beginning on page Installation guidelines on page 23 and Handling static sensitive devices on page 23 2 Follow any special handling and installation instructions that come with the replacement battery 3 Turn off the computer and all attached devices Disconnect all external cables and power cords then remove the computer cover and the support bracket See l Removing the side cover on page 25 4 Remove the battery a Use a fingernail to press the top of the battery clip away from the battery The battery pops up when released b Use your thumb and index finger to lift the battery from the socket Chapter 3 Diagnostics 21 5 nsert the new battery a Tilt the battery so that you can insert it into the socket on the side opposite the battery clip b Press the battery down into the socket until it clicks into place Make sure that the battery clip holds the battery securely 6 Replace the cover and connect the cables 7 Turn on the computer 8 Start the Configuration Setup Utility program and set configuration parameters Set the system date and time Set passwords if necessary Save the configur
141. means that you can install a variety of PCI adapters that currently do not support sharing of PCI interrupts If you install a ServeRAID 6i adapter it must be installed in PCI X slot 5 If you install an optional RAID adapter in your computer you must reinstall the operating system and applications that came preinstalled on your computer The system scans the PCI Express x16 slot slot 1 PCI expansion slots 2 and 3 and PCI X expansion slots 4 through 6 to assign system resources Then it starts the PCI devices in the following order if you have not changed the default startup sequence PCI Express x16 slot slot 1 system board integrated drive electronics IDE Serial ATA SATA or small computer system interface SCSI devices including optional ServeRAID 6i controller and then PCI X slots 4 through 6 For a list of supported options for your computer go to http www ibm com pc then select your country and navigate to the list of options for your computer Complete the following steps to install an adapter in your computer 1 2 Read the safety information beginning on page and the guidelines in Handling static sensitive devices on page 23 Turn off the computer and all attached devices see Turning off the computer on page 9 then disconnect all external cables and power cords Remove the side cover see Removing the side cover on page 25 Determine the slot in which you want to install the adapter
142. mplete installation of an adapter might damage the system board or the adapter IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide 9 10 11 12 13 Carefully grasp the adapter by the top edge or upper corners and move the adapter directly from the static protective package to adapter slot avoid touching the components and gold edge connectors on the adapter Align the adapter with the expansion slot guides then press the adapter firmly into the expansion slot Attention Make sure that the adapter is correctly seated in the expansion slot before you turn on the computer Incomplete installation of an adapter might damage the system board or the adapter Rear adapter retention bracket o SN STI SSSSS IIS 2 lt Se DI III SSIS SS IN N ANS RS lt lt SE N T IIS SO S OS INNSSSSSSS SS SSSSSS SR STI S S SOS STI SS lt lt XC CY SN SS SS KE N S SO SS SS SA 00000 d 10 A a ag o 222 AN 000006099 A 000000 00000000 c os Ge S ON QD a GATA QU 0 Expansion Adapter Front adapter retention bracket slot cover Connect required cables to the adapter Route cables so that they do not block the flow of air from the fans If you are installin
143. n Alle Kabel von Einheiten l sen Signalkabel an Anschlu buchsen anschlie en Netzstecker an Steckdose anschlie en Ger t einschalten Appendix B Safety information 147 148 Hinweis 2 AN ACHTUNG Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer S3F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen Wenn Ihr System ein Modul mit einer Lithium Batterie enth lt ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller Die Batterie enth lt Lithium und kann bei unsachgem er Verwendung Handhabung oder Entsorgung explodieren Die Batterie nicht mit Wasser in Ber hrung bringen ber 100 C erhitzen reparieren oder zerlegen Die rtlichen Bestimmungen f r die Entsorgung von Sonderm ll beachten Hinweis 3 AN ACHTUNG Wenn ein Laserprodukt z B CD ROM Laufwerke DVD Laufwerke Einheiten mit Glasfaserkabeln oder Transmitter installiert ist beachten Sie folgendes Das Entfernen der Abdeckungen des CD ROM Laufwerks kann zu gef hrlicher Laserstrahlung f hren Es befinden sich keine Teile innerhalb des CD ROM Laufwerks die vom Benutzer gewartet werden m ssen Die Verkleidung des CD ROM Laufwerks nicht ffnen Steuer und Einstellelemente sowie Verfahren nur entsprechend den Anweisungen im vorliegenden Handbuch einsetzen Andernfalls kann gef hrliche Laserstrahlung auftreten VORSICHT Manche CD ROM Laufwerke enthalt
144. n Press this button to release a diskette from the diskette drive Diskette drive activity LED When this LED is lit it indicates that the diskette drive is in use Chapter 1 Introduction 7 Turning on the computer 8 Note When you connect the power cord to the computer and an ac power source the power supply fan will run and continue to run when the computer is in standby mode to provide cooling to the power supply When the computer is connected to an ac power source but is not turned on the operating system does not run and all core logic is shut down however the computer can respond to remote requests to turn on the computer The power on LED flashes to indicate that the computer is connected to an ac power source but is not turned on Notes 1 Turn on all external devices such as the monitor before turning on the computer 2 he power on LED on the front of the computer is lit when the computer is on and while it is being turned on Approximately 20 seconds after the computer is connected to ac power the power control button becomes active and you can turn on the computer and start the operating system by pressing the power control button The computer can also be turned on in any of the following ways f a power failure occurs while the computer is turned on the computer will restart automatically when power is restored When you connect the computer to power for the first time the Wake on LAN feature
145. n Z Pro Click Continue Cr de N Notices and statements used in this document 2 The caution and danger statements that appear in this document are also in the multilingual Safety Information document which is on the IBM ntelliStation Documentation CD Each statement is numbered for reference to the corresponding statement in the Safety Information document The following notices and statements are used in this document Notes These notices provide important tips guidance or advice Important These notices provide information or advice that might help you avoid inconvenient or problem situations Attention These notices indicate potential damage to programs devices or data An attention notice is placed just before the instruction or situation in which damage could occur Caution These statements indicate situations that can be potentially hazardous to you A caution statement is placed just before the description of a potentially hazardous procedure step or situation Danger These statements indicate situations that can be potentially lethal or extremely hazardous to you A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Features and specifications The following table provides a summary of the features and specifications of yo
146. n page 26 5 Disconnect the CD ROM drive connector and power cables from the rear of the drive 6 Press the touch point on the raised area of the drive cage for the CD ROM drive and gently slide the drive out of the front of the computer For instructions for replacing the CD ROM drive see Installing a drive in bay 2 or 3 on page 32 Chapter 5 Field replaceable units 61 Non hot swap power supply Before you begin e Read Appendix B Safety information on page 127 e Review the information in System reliability considerations on page 23 To remove the non hot swap power supply complete the following steps 1 Turn off the computer if it is on 2 Disconnect the power cord from the power source and from the computer then disconnect all external cables 3 Remove the cover see Removing the side cover on page 25 4 Disconnect internal cables from the power supply to the system board and any other components to which it is attached making a note of where they connect M M 5 Remove the screws from the rear of the computer 6 Gently move the power supply away from the chassis and lift it out of the computer To replace the non hot swap power supply complete the following steps 1 Align the tabs on the top of the power s
147. n your computer Use it to temporarily assign a device to be first in the startup sequence overriding the startup sequence that is set in the Configuration Setup Utility program Broadcom NetXtreme Gigabit Ethernet Boot Agent The Broadcom NetXtreme Gigabit Ethernet Boot Agent is part of the BIOS code in your computer You can use it to configure the network as a startable device and you can customize where the network startup option appears in your startup sequence You enable and disable the Broadcom NetXtreme Gigabit Ethernet Boot Agent from the Configuration Setup Utility program Adaptec HostRAID configuration programs Adaptec RAID Configuration Utility programs for Serial ATA RAID Use the Array Configuration Utility within the Adaptec RAID Configuration Utility programs to configure the integrated Serial ATA SATA controller with integrated RAID and the devices that are attached to it SCSISelect Utility program for SCSI RAID Use the SCSI HostRAID feature of the SCSISelect Utility program to configure the integrated SCSI controller with integrated RAID and the devices that are attached to it ServeRAID Manager ServeRAID Manager is available as a stand alone program and as an IBM Director extension If a ServeRAID controller is installed in your computer use ServeRAID Manager to define and configure your disk array subsystem before you install your operating system Ethernet controller configuration Use this selection to configu
148. nd non working systems will often lead to problem resolution IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Chapter 7 Parts listing Types 6223 and 6227 This parts listing supports the IntelliStation Z Pro Types 6223 and 6227 To check for an updated parts listing on the Web complete the following steps 1 Go to http www ibm com support 2 Under Search technical support type 6223 or 6227 and click Search 3 Under Document type select Parts information and click Go Copyright IBM Corp 2004 2009 115 System The major components of the IntelliStation Z Pro Types 6223 and 6227 are shown in the following illustration IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide 116 System replaceable units Note Field replaceable units FRUs must be serviced only by qualified field service technicians Customer replaceable units CRUs can be replaced by the customer Tier 1 CRUs and Tier 2 CRUs are described in the IBM Statement of Limited Warranty at Part 3 Warranty Information which is in the nstallation Guide CRU No CRU No System IntelliStation Z Pro Types 6223 and 6227 Tier 1 Tier 2 Cover side top all models 13N2447 Chassis staked all models Handle cap assembly 13N2996 Shield kit 3 5 and 5 25 all models
149. nformation document e Adaptec SCSI documentation This document is in PDF on the Device Drivers CD It contains information and instructions for installing and configuring small computer system interface SCSI device drivers and devices Headme files on the Device Drivers CD Several readme files on this CD contain information about the preinstalled device drivers Other readme files on this CD contain information about the various adapters and devices that might be installed in or attached to your computer IBM IntelliStation Documentation CD This CD contains all of the IBM IntelliStation Z Pro Type 6223 documents in Portable Document Format PDF Depending on your computer model additional documentation might be included on the IBM ntelliStation Documentation CD Copyright IBM Corp 2004 2009 1 Your computer might have features that are not described in the documentation that you received with the computer The documentation might be updated occasionally to include information about those features or technical updates might be available to provide additional information that is not included in your computer documentation These updates are available from the IBM Web site Complete the following steps to check for updated documentation and technical updates 1 Goto In the Learn section click Publications On the Publications page in the Brand field select IntelliStation In the Family field select IntelliStatio
150. nt on voltage x bus e See Power checkout on page 22 System shutoff due to x V over voltage level critical system shutoff due to x supply over voltage Check the power supply connectors 2 Power supply 3 Power cage assembly if installed 110 intelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Note See System replaceable units on page 117 to determine which components should be replaced by a field service technician System shutoff due to x V under voltage 1 Check the power supply connectors level critical system shutoff due to x supply under voltage 2 Power supply 3 Power cage assembly if installed System shutoff due to VRM x over e Replace VRM x voltage System shutoff due to excessive lt 240 See Power checkout on page 22 VA loading 2 Cycle ac on off Temperature related system shutdown Note Seel System replaceable units on page 117 to determine which components should be replaced by a field service technician System shutoff due to board over Ensure that the system is being properly cooled see temperature reliability considerations on page 23 level critical board is over temperature p Replace board System shutoff due to CPU x over Ensure that the system is being properly cooled see temperature i Replace microprocessor x System shutoff due to CPU x under Ambient temperature must be within nor
151. nternal connectors on page 72 for system board connector locations in Release tab S 1 gt NASR We SS DI Q E i e S gt e lt gt SP NS Pa lt A e Lex N gt IS S E B Y lt 2 RAS lt pe 7 gt D 6 From inside the computer press the release tab 7 Pull the assembly toward the rear of the computer and remove it To replace the power LED switch assembly reverse the previous steps making sure that the assembly clicks into place in the chassis 68 Intellistation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Card bracket assembly Note e Read Installation guidelines on page 23 e Read the safety notices atIAppendix B Safety information on page 127 e Readl Handling static sensitive devices on page 23 Complete the following steps to remove the card bracket connector assembly 1 2 Turn off the computer and attached devices Disconnect the power cord from the power source and from the computer then disconnect all external cables Remove the side cover see l Removing the side cover on page 25 Remove the front bezel see l Removing the bezel on page 26 Press the latch on the top of the assembly this side of the assembly will detach from the chassis Remove the tab on
152. o fabricante Se o seu sistema possui um m dulo com uma bateria de l tio substitua o apenas pelo mesmo tipo de m dulo do mesmo fabricante A bateria cont m l tio e pode explodir se nao for utilizada manuseada e descartada de maneira correta Na0 Jogue ou coloque na gua Aqueca a mais de 100 C 212 F Conserte nem desmonte Para descartar a bateria entre em contato com a rea de atendimento a clientes IBM pelo telefone 011 889 8986 para obter informa es sobre como enviar a bateria pelo correio para a IBM Instrucao 3 AN PRECAUCI N Quando produtos a laser unidades de CD ROM unidades de DVD dispositivos de fibra tica transmissores etc estiverem instalados observe o seguinte Nao remova as tampas A remocao das tampas de um produto a laser pode resultar em exposi o prejudicial radia o de laser Nenhuma pe a localizada no interior do dispositivo pode ser consertada e A utiliza o de controles ou ajustes ou a execu o de procedimentos diferentes dos especificados aqui pode resultar em exposi o prejudicial radia o A PERIGO Alguns produtos a laser cont m um diodo laser da Classe 3A ou Classe 3B embutido Observe o seguinte Radiacao de laser quando aberto Nao olhe diretamente para o raio a olho nu ou com instrumentos ticos e evite exposi o direta ao raio Appendix B Safety information 135 136 Instrucao 4 AN 18 kg 39 7 Ib 32kg 70 5 l
153. o help you diagnose and solve hardware related problems Computer Support flowchart The Computer Support flowchart on the following page will help you determine how to get help from IBM and register your computer POST beep codes and error messages The power on self test generates beep codes and messages to indicate successful test completion or the detection of a problem See Power on self test POST on page 15 for more information Additional information is recorded in the post error logs 14 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Diagnostic programs The system diagnostic programs are on a hidden partition on the hard disk These programs are the primary methods of testing the major components of your computer See Diagnostic programs and error messages on page 18 for more information Symptom to FRU index This index problem symptoms and steps to correct each problem See the System board error LEDs An LED on the system board might also be lit to help isolate an error indicated by the system error LED on the front of the computer See System board error LEDs on page 74 for more information Power on self test POST When you turn on the computer the power on self test POST performs a series of tests to check the operation of system components and some of the installed options If POST finishes without detecting any problems the first window
154. o its static protective package Do not place the device on your computer cover or on a metal surface ake additional care when handling devices during cold weather Heating reduces indoor humidity and increases static electricity Installing options in your computer This section provides instructions for installing hardware options in your computer Note To remove the side cover and install options you might find it easier to lay the computer on its side Major components of your computer The following illustration shows the major components in the Z Pro Type 6223 computer EMC shields PCI card Adapter retaining bracket Drive cage Fan assembly N g Hard disk drive D Heat sink gt Microprocessor baffle assembly Microprocessor air baffle 24 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Removing the side cover To remove the cover you might find it easier to lay the computer on its side Complete the following steps to remove the side cover of the computer 1 Review the Installation guidelines on page 23 2 Turn off the computer and all attached devices see Turning off the computer on page 9 then disconnect all power cords and external cables 3 Pull down on the cover release handle then pull the cover straight up and lift the side cover off the computer
155. o this effect 2 If ISPR error is EF10 after disconnecting cables a Identify which channel is causing the error by the second digit Z of the original ISPR code as indicated in the following table Note ServeRAID 4H controllers have 4 channels ServeRAID 4L and 4Lx controllers have only one channel and ServeRAID 4M and 4Mx controllers have 2 channels ServeRAID 5i and ServeRAID 6i controllers have no channels The ServeRAID 5i and ServeRAID 6i use the channel connectors of the onboard integrated SCSI controller Table 4 SCSI identifier Chapter 6 Symptom to FRU index 107 Table 4 SCSI identifier continued Channel 2 3 and 4 Channel 1 2 3 and 4 b Confirm that the channels identified from the error in step 2a on page 107 are the cause of the error by verifying that the error presents itself only when the offending channel is reconnected c Check termination of identified channel Note SCSI channel termination details if any appear elsewhere in this publication d Check for proper backplane jumper configuration Note SCSI channel jumper details if any appear elsewhere in this publication e Check for proper cabling configuration in systems that use hard disk drive status cables Reconnect all cables removed in step 1 on page 107 f Disconnect one drive at a time attached to the channel identified in step 2al on page 107 then restart to determine which drive is causing the error g Repla
156. ocedimientos que no sean los que se han especificado aqu pueden dar como resultado una exposici n perjudicial a las radiaciones A PELIGRO Algunos productos laser contienen un diodo de laser incorporado de Clase 3A o de Clase 3B Tenga en cuenta la advertencia siguiente Cuando se abre hay radiaciin l ser No mire fijamente el rayo ni lleve a cabo ning n examen directamente con instrumentos pticos evite la exposici n directa al rayo 158 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Declaraci n 4 AN 18 kg 32 kg 255 kg PRECAUCI N Tome medidas de seguridad al levantar el producto Declaraci n 5 PRECAUCI N El bot n de control de alimentaci n del dispositivo y el interruptor de alimentaci n de la fuente de alimentaci n no apagan la corriente el ctrica suministrada al dispositivo Es posible tambi n que el dispositivo tenga m s de un cable de alimentaci n Para eliminar la corriente el ctrica del dispositivo asegurese de desconectar todos los cables de alimentaci n de la fuente de alimentaci n AA 2 C e 1 Declaraci n 10 PRECAUCI N No coloque ning n objeto que pese m s de 82 kg 180 libras encima de los dispositivos montados en bastidor Appendix B Safety information 159 160 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Appendix C Notice
157. oes not interfere with other cables that are connected to the computer Hope clip em TET t If you have other options to install or remove do so now otherwise replace the side cover see Replacing the side cover on page 51 Reconnect the external cables and power cords Turn on the attached devices and turn on the computer Replacing the bezel Complete the following steps to replace the bezel 1 Insert the tabs on the side of the bezel into the matching holes on the computer chassis Push the bezel toward the computer until the tabs and bezel clips snap into place 50 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Replacing the side cover Complete the following steps to replace the side cover 1 Before installing the cover check that all cables adapters and other components are installed and seated correctly and that you have cleared all work tools from inside the computer 2 Install the side cover by placing it into position on the computer Make sure that the lip on the bottom of the cover rests inside the ledge on the bottom of the chassis befo
158. of your operating system or application program opens If POST detects a problem more than one beep sounds and an error message appears on the screen Notes 1 If you have set a user password you must type the password and press Enter when prompted before the operating system will start 2 Asingle problem might cause several error messages When this occurs work to correct the cause of the first error message After you correct the cause of the first error message the other error messages usually will be resolved the next time you run the test POST beep codes Use the following beep code descriptions to help diagnose and solve problems that are detected during startup No beeps If no beep occurs after the computer completes POST see Chapter 6 Symptom to FRU index on page 83 Continuous beep The startup boot microprocessor has failed or the system board or speaker subsystem might contain a failing component If the computer continues through POST with no errors got ea Jeter ata lsland run the diagnostic programs If no video appears the startup processor has failed Beep codes for specific failures Beep codes indicating specific system problems For a list of beep codes see l Beep symptoms on page 83 Chapter 3 Diagnostics 15 POST error messages POST error messages can appear when a problem is detected during startup For a complete list of POST messages see POST error codes on page 85 Diagnos
159. oftware problems with xSeries servers IntelliStation workstations and appliances For information about which products are supported by Support Line in your country or region go to http www ibm com services si products For more information about Support Line and other IBM services go to or go to htpz7wwwwibm complanetvide for support telephone numbers In the U S and Canada call 1 800 IBM SERV 1 800 426 7378 Hardware service and support 126 You can receive hardware service through IBM Integrated Technology Services or through your IBM reseller if your reseller is authorized by IBM to provide warranty service Go to http www ibm com planetwide for support telephone numbers or in the U S and Canada call 1 800 IBM SERV 1 800 426 7378 In the U S and Canada hardware service and support is available 24 hours a day 7 days a week In the U K these services are available Monday through Friday from 9 a m to 6 p m IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Appendix B Safety information Note The service procedures are designed to help you isolate problems They are written with the assumption that you have model specific training on all computers or that are familiar with the computers functions terminology and service information provided in this manual The following section contains the safety information that you need to be familiar with bef
160. omponents see System board option connectors on page 71 o order additional microprocessor options contact your IBM marketing representative or authorized reseller Fora list of supported microprocessor options for your computer go to http www iom com pc then select your country and navigate to the list of options for your computer The Microsoft Windows XP operating system that comes preinstalled on your computer automatically configures itself when an additional microprocessor is installed Other operating systems might have to be manually configured to support an additional microprocessor See the User s Guide on the IBM ntelliStation Documentation CD for instructions Complete the following steps to install an additional microprocessor 1 Read the safety information beginning on page 127 and the guidelines in Handling static sensitive devices on page 23 2 Turn off the computer and all attached devices See Turning off the computer on page 9 44 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide gt Disconnect all external cables and power cords Remove the side cover see Removing the side cover on page 25 Disconnect the fan connector for the fan that is attached to the back of the drive cage from the system board Press in on the drive cage release lever and rotate the drive cage all the way out of the computer until it locks into place over th
161. on External SCSI devices must be turned on before the computer The cables for all external SCSI devices are connected correctly The last device in each SCSI chain is terminated correctly The SCSI devices are configured correctly If the problem remains run the diagnostic programs to obtain additional information about the failing device Note If the computer does not have a SCSI hard disk drive ignore any message that indicates that the BIOS code is not installed PC Doctor for Windows Your computer contains PC Doctor for Windows which is designed specifically for the Windows operating environment Because these diagnostics work with the operating system they test hardware and analyze certain software components These diagnostic programs are especially useful for isolating operating system and device driver problems Complete the following steps to use PC Doctor for Windows 1 On the Windows desktop click Start All Programs PC Doctor 2 Follow the instructions on the screen Help is available online Updating flash updating the BIOS code on the computer Periodically IBM might post new levels of BIOS code on the Web Always check the IBM Support Web site at http www ibm com support for the latest level of BIOS code device drivers documentation and hints and tips You can use one of the following methods to update flash the BIOS code on the computer Download the BIOS code update file directly to th
162. on 5 Controls LEDs and connectors The following illustration shows the controls LEDs and front connectors on the IntelliStation Z Pro Types 6223 and 6227 computers See Input output connectors lon page 53 for an illustration and description of the connectors on the rear of the computer Power on LED Power control button 5 Hard disk drive activity LED C Ethernet transmit receive activity LED System error LED CD ROM drive activity LED CD eject button Line out connector 6 Microphone connector SN USB connectors gt ya f IEEE 1394A FireWire T1 connector Diskette eject button Diskette drive activity LED E 5 d 5 Power on LED When this LED is lit and not flashing it indicates that the computer is turned on When this LED is flashing it indicates that the computer is off and still connected to an ac power source standby mode Power control button Press this button to turn the computer on or off Hard disk drive activity LED When this LED is lit it indicates that the hard disk drive is in use Ethernet transmit receive activity LED When this LED is flickering it indicates that there is activity between the computer and the network There are two of these LEDs one
163. on the drive tray Gently pull both sides of the drive tray outward and insert the mounting pins into the holes on the drive Align the drive assembly with the guide rails in the bay make sure that the connector end of the drive is facing you Gently slide the drive assembly into the drive bay until the drive snaps into place Determine whether the new drive is a Serial ATA or SCSI device then connect one end of the applicable signal cable into the back of the drive and the other end of this cable into the applicable Serial ATA or SCSI connector on the system board See Power and signal cables for internal drives on page 40 for additional information about cabling drives and System board internal connectors on page 72 for the location of the Serial ATA and SCSI connectors on the system board If there are open connectors on the cables connecting existing Serial ATA or SCSI drives you can use these cables to connect the new drive Houte the signal cable so that it does not block the airflow to the rear of the drives or over any microprocessor Connect the power cables to the back of the drives The connectors are keyed and can be inserted only one way Push the drive cage outward and press in on the drive cage release tab then rotate the drive cage back into the computer Reconnect the connector for the fan that is attached to the back of the drive cage to the system board If you have other options to ins
164. on the front and one on the rear of the computer Ethernet link status LED When this LED is lit it indicates that there is an active connection on the Ethernet port This LED is located on the rear of the computer 6 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide System error LED When this amber LED is lit it indicates that a system error has occurred An LED on the system board is also lit to help isolate the error CD ROM drive activity LED When this LED is lit it indicates that the CD ROM drive is in use CD eject button Press this button to insert a CD into or remove a CD from the CD ROM drive Line out connector green Use this connector to send audio signals from the computer to external devices such as speakers with built in amplifiers headphones multimedia keyboards or the audio line in jack on a stereo system Mic connector pink Use this connector to connect a microphone to your computer when you want to record voices or other sounds on the hard disk You can also use this connector and a microphone with speech recognition software USB connectors Use these connectors to connect USB devices to your computer using redundant Plug and Play technology IEEE 1394A FireWire connectors Use these connectors four pin on the front and six pin on the rear to connect FireWire devices such as digital video cameras and external hard disk drives Diskette eject butto
165. operly cooled see System reliability considerations on page 23 Power supply x Ensure system is being properly cooled see System reliability considerations on page 23 System board Ambient temperature must be within normal operating specifications see Features and specifications on page 3 Ensure system is being properly cooled see System reliability considerations on page 23 Ambient temperature must be within normal operatino specifications see Features and specifications on page 3 Note See System replaceable units on page 117 to determine which components should be replaced by a field Service technician LL 9 Fan x failure level critical fan x had a failure Fan x fault level critical fan x beyond recommended RPM range Fan x outside recommended speed action Check connections to fan x Replace fan x Check connections to fan x Replace fan x Replace fan x Chapter 6 Symptom to FRU index 109 Power error messages Note Seel System replaceable units on page 117 to determine which components should be replaced by a field service technician messe en o Power supply x current share fault A level critical excessive current demand on power supply x Replace power supply x Power supply x DC good fault level critical power good signal not detected for power supply x Power supply x temperature fault Replace power
166. or options lay the computer on its side The following notes describe information that you must consider when installing an additional microprocessor in your computer Head the documentation that comes with the microprocessor to determine whether you need to update the computer basic input output system BIOS code The most current level of BIOS code for the computer is available from http www ibm com support Optional Obtain an SMP capable operating system For a list of supported operating systems go to http www ibm com pc us compat To ensure proper computer operation use microprocessors that have the same cache size and type and the same clock speed Microprocessor internal and external clock frequencies must be identical You can use the Configuration Setup Utility program in your computer to determine the specific type of microprocessor on your system board Important The first microprocessor must always be installed in the Microprocessor 1 socket The microprocessor speeds are automatically set for this computer therefore you do not need to set any microprocessor frequency selection jumpers or switches Terminator cards are not required for empty microprocessor sockets However for airflow an empty microprocessor socket must contain a microprocessor baffle e f you need to replace a microprocessor see Microprocessor and heat sink on page 60 For additional illustrations of the system board c
167. ore servicing an IBM computer General safety Follow these rules to ensure general safety Observe good housekeeping in the area of the machines during and after maintenance When lifting any heavy object 1 Ensure you can stand safely without slipping 2 Distribute the weight of the object equally between your feet 3 Use a slow lifting force Never move suddenly or twist when you attempt to lift 4 Lift by standing or by pushing up with your leg muscles this action removes the strain from the muscles in your back Do not attempt to lift any objects that weigh more than 16 kg 35 Ib or objects that you think are too heavy for you Do not perform any action that causes hazards to the customer or that makes the equipment unsafe Before you start the machine ensure that other service representatives and the customer s personnel are not in a hazardous position Place removed covers and other parts in a safe place away from all personnel while you are servicing the machine Keep your tool case away from walk areas so that other people will not trip over it Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above your elbows If your hair is long fasten it nsert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip approximately 8 centimeters 3 inches from the end Do not wear j
168. osure to hazardous laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure AN Danger Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Class 1 Laser Product Laser Klasse 1 Laser Klass 1 Luokan 1 Laserlaite Appareil A Laser de Classe 1 6 Touch the static protective package containing the drive to any unpainted metal surface on the computer then remove the drive from the package and place it on a static protective surface 7 Set any jumpers or switches on the drive according to the documentation that comes with the drive Note You might find it easier to install the new drive from the front and then attach the cables 34 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide 8 To install a drive in bay 2 complete the following steps a Remove the large drive clip attached to the side of bay 2 of the drive cage for bays 1 2 and 3 see the figure below Slide the drive clip to the left to disengage it from the drive cage then snap the drive clip into the screw holes on the side of the drive Drive release tabs
169. ould include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements and or changes in the product s and or the program s described in this publication at any time without notice Any references in this publication to non IBM Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Edition notice O Copyright International Business Machines Corporation 2004 All rights reserved U S Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp O Copyright IBM Corp 2004 2009 161 Trademarks The following terms are trademarks of International Business Machines Corporation in the United States other countries or both Active Memory Predictive Failure Analysis Active PCI ServeRAID Active PCI X ServerGuide Alert on LAN ServerProven BladeCenter TechConnect C2T Interconnect ThinkPad Chipkill Tivoli EtherJet Tivoli Enterprise FlashCopy Update Connector IBM Wake on LAN IBM logo XA 32 IntelliStation X
170. ower switch assembly b System board Remove the adapters and disconnect the cables and power connectors to all internal and external devices Turn on the system If the dc good LED is lit replace the adapters and devices one at a time until you isolate the problem Power supply Power cage assembly if installed System board Power is working N A properly Chapter 6 Symptom to FRU index 103 Service processor error codes When viewed in the system error log the Remote Supervisor Adapter ll messages will appear as text descriptions To determine a possible error condition for the Remote Supervisor Adapter Il see the system error log see Starting the diagnostic programs and viewing the test log on page 17 SCSI error codes All SCSI Errors One or more of the following External SCSI devices must be turned on before you might be causing the problem turn on the computer Afailing SCSI device Make sure that the cables for all external SCSI devices are adapter drive controller connected correctly An improper SCSI configuration or SCSI lf you have attached an external SCSI device to the termination jumper setting computer make sure the external SCSI termination is set to Duplicate SCSI IDs in the same SCSI chain automatic A missing or improperly installed SCSI Make sure that the last device in each SCSI chain is terminator terminated correctly A defective SCSI terminator Make sure that the SCSI devi
171. pes 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Notice n 2 AN ATTENTION Remplacez la pile au lithium usag e par une pile de r f rence identique exclusivement voir la r f rence IBM ou par une pile quivalente recommand e par le fabricant Si votre systeme est dot d un module contenant une pile au lithium vous devez le remplacer uniquement par un module identique produit par le m me fabricant La pile contient du lithium et pr sente donc un risque d explosion en cas de mauvaise manipulation ou utilisation Ne la jetez pas l eau Nel exposez pas une temp rature sup rieure 100 C Ne cherchez pas la r parer ou la d monter Pour la mise au rebut reportez vous la r glementation en vigueur Notice n 3 A ATTENTION Si des produits laser sont install s tels que des unit s de CD ROM ou de DVD des p riph riques contenant des fibres optiques ou des metteurs r cepteurs prenez connaissance des informations suivantes N ouvrez pas ces produits pour viter une exposition directe au rayon laser Vous ne pouvez effectuer aucune op ration de maintenance l int rieur Pour viter tout risque d exposition au rayon laser respectez les consignes de r glage et d utilisation des commandes ainsi que les proc dures d crites dans le pr sent document DANGER Certains produits laser contiennent une diode laser de classe 3A ou 3B Prenez conn
172. processor Bus fault messages Note Seel System replaceable units on page 117 to determine which components should be replaced by a field service technician Bus fault messages Message Action Failure reading 12C device If installed reseat the I2C cable between RSA2 and the RSA2 Check devices on bus 0 connector on the system board DIMMs System board Failure reading 12C device Reseat the I2C cable between the operator information panel Check devices on bus 1 and system board Operator information panel System board Failure reading 12C device Reseat the cable between system board and the power supply Check devices on bus 2 power cage assembly if installed JPWR1 JPWR2 Power cage assembly if installed Power supply System board Failure reading 12C device Reseat the cable between the SCSI backplane and connector Check devices on bus 3 on system board SCSI backplane System board Failure reading I2C device System board Check device on bus 4 112 intelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Undetermined problems Use the information in this section if the diagnostic tests did not identify the failure the devices list is incorrect or the system is inoperative Damaged data in CMOS memory or damaged BIOS code can cause undetermined problems To reset the CMOS data use the CMOS recovery jumper to override the power on passwo
173. r cord and reconnect the computer to power 6 Turn on the computer GI Ww DIN 80 intelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Handle assembly Before you begin e Read Appendix B Safety information on page 127 e Review the information in System reliability considerations on page 23 To remove the handle cap complete the following steps 1 Turn off the computer if it is on 2 Disconnect the power cord from the power source and from the computer then disconnect all external cables 3 Use a flathead screwdriver to gently press in and down on the tabs on the interior side wall of the handle Tab locations Lift up on the handle cap to separate it from the handle support 5 Turn the system back to the tower orientation then remove the top handle a Carefully use a flat blade screwdriver to push in the tabs inside the plastic cover on the top of the system then remove the plastic cover Store the cover for possible future use b Grasp the metal handle and slide it toward the rear of the computer to remove it from the computer Store the metal handle for possible future use To remove the handle support complete the following steps 1 Turn off the computer if it is on 2 Disconnect the power cord from the power source and from the computer then disconnect all external cables 3 Firmly grasp the handle support and slide it away
174. r while it is turned on might cause screen discoloration Then move the device and the monitor at least 305 mm 12 in apart Turn on the monitor Notes a To prevent diskette drive read write errors make sure that the distance between monitors and diskette drives is at least 76 mm 3 in Non IBM monitor cables might cause unpredictable problems An enhanced monitor cable with additional shielding is available for the 9521 and 9527 monitors For information about the enhanced monitor cable contact your IBM reseller or IBM marketing representative Video adapter if installed System board Wrong characters appear on the 1 If the wrong language is displayed update the BIOS code with the correct Video adapter if installed System board No video Make sure that all cables are connected correctly and securely If you have installed a Remote Supervisor Adapter Il in the computer make sure that the video cable is connected to the Remote Supervisor Adapter Il Note See Chapter 7 Parts listing Types 6223 and 6227 on page 115 to determine which components are replaceable by the customer CRU and which components must be replaced by a field service technician FRU An IBM option that was just Verify that installed does not work The option is designed for the computer see the ServerProven list at http www ibm com pc compat You followed the installation instructions that came with the option The option is
175. rated RAID controller on serve 4xxx thru 5xxx Code DRAM error Install download jumpers flash latest level BIOS code and firmware for controller then remove jumpers ServeRAID controller 6xxx Cache DRAM error Reseat daughter card ServeRAID 4H only Install download jumpers flash latest level BIOS code and firmware for controller then remove jumpers ServeRAID controller 7xxx thru 8xxx Host local PCI bus interface error Flash latest level of BIOS code and firmware for controller If ServeRAID 4x controller replace controller If ServeRAID 5i controller integrated RAID controller on the computer Chapter 6 Symptom to FRU index 105 Note See System replaceable units on page 117 to determine which components should be replaced by a field service technician Error code symptom FRU action 9003 Flash latest level of BIOS code and firmware for controller Confirm that this controller is a supported option for this system ServeRAID controller Integrated RAID controller on the computer 9xxx thru BZxx SCSI bus error caused by cables Follow indications at POST ISPR error procedures termination defective drives etc Z refers to the specific on page 107 Follow those instructions before channel or channels that cause the error continuing with the next steps listed in this index SCSI cable SCSI backplane Hard disk drive ServeRAID controller EFFE Firmwar
176. rd 9962 Run the Configuration Setup Utility program IDE CD ROM drive configuration error 2 CD ROM drive 3 CD ROM power cable 4 IDE cable 5 System board 6 Battery jee 1 Pointing device Pointing device error 2 System board errada 1 Microprocessor Machine check architecture error B com board da Pelis Microprocessor icroprocessor 1 faile 2 System board 00019xxx Microprocessor x not Verify microprocessor x is installed correctly functioning 2 Microprocessor x 3 VRM if installed 4 System board 00151200 Unrecoverable error 1 Microprocessor x microprocessor x reported IERR gt VRM 3 System board 00180100 1 Run the Configuration Setup Utility program No room for PCI option ROM 2 Failing adapter 3 System board 00180200 1 Run the Configuration Setup Utility program No more I O space available for PCI 2 Adapter adapter 3 System board 00180300 1 Run the Configuration Setup Utility program No more memory above 1MB for PCI 2 Adapter adapter 3 System board 00180400 1 Run the Configuration Setup Utility program No memory below 1 MB for PCI adapter 2 Adapter 3 System board e 1 PCI adapter PCI option checksum error 2 System board 00180600 1 Run the Configuration Setup Utility program PCI device BIST failure PCI bridge error 2 Adapter 3 System board da na 1 PCI adapter evice not responding
177. rd and clear the CMOS memory see Erasing a lost or forgotten password clearing CMOS on page 20 If you suspect that the BIOS code is damaged see l Recovering from a POST BIOS update failure on page 19 Check the LEDs on all the power supplies If the LEDs indicate the power supplies are working correctly complete the following steps 1 Turn off the computer 2 Be sure the computer is cabled correctly 3 Remove or disconnect the following devices one at a time until you find the failure turn on the computer and reconfigure each time Any external devices Surge suppressor device on the computer Modem printer mouse or non IBM devices Each adapter Drives Memory modules minimum requirement 512 MB 2 banks of 256 MB DIMMs Note Minimum operating requirements are a One power supply b Power cage assembly if installed c System board d One microprocessor e Memory module with a minimum of two 256 MB DIMMS 4 Turn on the computer If the problem remains suspect the following FRUs in the order listed Power supply Power cage assembly if installed System board Notes 1 If the problem goes away when you remove an adapter from the system and replacing that adapter does not correct the problem suspect the system board 2 f you suspect a networking problem and all the system tests pass suspect a network cabling problem external to the system Chapter 6 Symptom to FRU index 113
178. re rotating the cover toward the computer Press down and forward on the cover until it locks 3 Reconnect the external cables and power cords to the computer 4 Turn on the attached devices then turn on the computer Chapter 4 Installing options 51 Connecting external options You can connect a number of optional external devices to the connectors on the rear and front of the computer Complete the following steps to connect an external device 1 Read the safety information beginning on page 127 the guidelines in Handling static sensitive devices on page 23 and the documentation that comes with your options Turn off the computer and all attached devices see Turning off the computer on page 9 3 Follow the instructions that come with the option to prepare it for installation and to connect it to the computer If you are attaching a SCSI device see Ultra320 SCSI connector on page 56 for SCSI ID and cabling information 52 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Input output connectors Connect optional external devices to the connectors on the front and rear of the computer Your computer has the following input output I O connectors One audio line in wo audio line out Two audio microphone One Ethernet e Two IEEE 13944 FireWire e One keyboard One mouse One parallel wo seria
179. re the integrated Gigabit Ethernet controller see SCSISelect Utility program some models If your computer has a SCSI adapter installed you can configure the devices that are connected to the optional SCSI adapter Use this program to change default values resolve configuration conflicts and perform a low level format on a SCSI hard disk drive 2009 11 Starting the Configuration Setup Utility program Complete the following steps to start the Configuration Setup Utility program Note When you use your computer for the first time you might want to use the Configuration Setup Utility menu choice Load Default Settings to reset the Configuration Setup Utility menu choices to the factory default settings in case they were changed before you received the computer Otherwise some choices might not appear in the list of menu choices 1 Turn on the computer and watch the monitor screen If the computer is already on when you start this procedure you must shut down the operating system turn off the computer wait a few seconds until all in use LEDs are turned off and restart the computer 2 When the message Press F1 for Configuration Setup appears on the screen during startup press F1 This prompt appears on the screen for only a few seconds You must press F1 quickly If you have set both a user password and an administrator password you must type the administrator password to access the full Configuration Setup Utility menu 3 Fo
180. rear of the computer Do not place objects in front of the fans For proper cooling and airflow replace the computer cover before turning on the computer Operating the computer for extended periods of time more than 30 minutes with the computer cover removed might damage computer components You have followed the cabling instructions that come with optional adapters You have replaced a failed fan as soon as possible Handling static sensitive devices Attention Static electricity can damage electronic devices and your computer To avoid damage keep static sensitive devices in their static protective packages until you are ready to install them To reduce the possibility of damage from electrostatic discharge observe the following precautions Limit your movement Movement can cause static electricity to build up around you Handle the device carefully holding it by its edges or its frame Do not touch solder joints pins or exposed circuitry Do not leave the device where others can handle and damage it Copyright IBM Corp 2004 2009 23 While the device is still in its static protective package touch it to an unpainted metal part of the computer for at least 2 seconds This drains static electricity from the package and from your body Remove the device from its package and install it directly into the computer without setting down the device If it is necessary to set down the device put it back int
181. remove the drive or adapter For a complete list of supported options for your computer go to http www iom com pc then select your country and navigate to the list of options for your computer Installing a drive in bay 2 or 3 Complete the following steps to install a drive in bay 2 or 3 1 Read the ET information beginning on page and Installation guidelines on page 23 2 Turn off the computer and peripheral devices and disconnect the power cords and all external cables 3 Remove the side cover see Removing the side cover on page 25 4 Remove the bezel see Removing the bezel on page 26 32 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide 5 Use a screwdriver to pry the filler panel and EMC shield away from the computer 7 TE E v gt gt UV III SSSSSi SSS Va NI Ty SS NN Filler panel AS P NY Note If you are installing a drive that contains a laser observe the following safety precaution Chapter 4 Installing options 33 Statement 3 A CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exp
182. rnal storage devices If you suspect that it is part of a cluster you can run all diagnostic programs except the ones that test the storage unit that is a hard disk drive in the storage unit or the storage adapter that is attached to the storage unit The failing server might be part of a cluster if any of the following conditions is true The customer identifies the failing server as part of a cluster One or more external storage units are attached to the failing server and at least one of the attached storage units is also attached to another server or unidentifiable device One or more servers are located near the failing server Important 1 Copyright IBM Corp 2004 2009 For servers that are part of a shared hard disk drive cluster run one test at a time Do not run any suite of tests such as quick or normal tests because this could enable the hard disk drive diagnostic tests If more than one error code is displayed correct the first error The other error codes might not occur the next time you run the diagnostic programs f the server is suspended and a POST error code is displayed see POST error codes on page 85 the server is suspended and no error message is displayed see symptoms on page 95 and Undetermined problems on page 113 For information about power supply problems see Power checkout on page For intermittent problems check the error log see Diagnostic programs and e
183. rror codes Note In the following error codes if XXX is 000 195 or 197 do not replace a FRU The description for these error codes are 000 The test passed 195 The Esc key was pressed to abort the test 197 Warning a hardware failure might not have occurred For all error codes replace or follow the indicated FRU or action Error code symptom FRU action 001 XXX 000 Failed core tests System board 001 XXX 001 Failed core tests System board 90 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Error code symptom FRU action 001 250 000 Failed system board ECC System board 001 250 001 Failed Processor Board ECC System board 001 292 000 Core system failed CMOS Load BIOS code defaults and rerun test checksum failed 005 XXX 000 Failed Video test 1 Video adapter 2 System board 011 XXX 000 Failed COM1 Serial Port 1 Check loopback plug connected to externalized serial port test 2 System board 011 XXX 001 Failed COM2 Serial Port 1 test Check loopback plug connected to externalized serial port 2 Check cable from externalized port to system board Should connect to serial port B on the system board JCOM1 3 System board 014 XXX 000 Failed Parallel Port test System board 015 XXX 001 USB interface not found System board board damaged 015 XXX 198 Remote Supervisor Adapter Il installed or USB device connected during U
184. rror messages on page 16 13 Complete the following steps to perform the checkout procedure IS THE SERVER PART OF A CLUSTER YES Schedule maintenance for the system Shut down all systems related to the cluster Run the storage test NO Go to step TH IF THE SERVER IS NOT PART OF A CLUSTER Turn off the server and all external devices Check all cables and power cords Set all display controls to the middle position Turn on all external devices Turn on the server Record any POST error messages that are displayed on the screen If an error is displayed look up the first error in ihe POST error codes Check the system error log p uL is cou Note The system error log is available only with the Remote Supervisor Adapter Il If an error was recorded by the computer see Chapter 6 Start the diagnostic programs Check for the following responses One beep e Readable instructions or the main menu DID YOU RECEIVE BOTH OF THE CORRECT RESPONSES NO Find the failure symptom in Chapter 6 Symptom to FRU index on page 83 YES Run the diagnostic programs see Starting the diagnostic programs and viewing the test log on page 17 t receive an error see Chapter 6 Symptom to FRU index on page If the diagnostic programs were completed successfully and you still suspect a problem see Undetermined problems on page 113 Diagnostic tools overview 00 The following tools are available t
185. rts high resolutions and includes many performance enhancing features for your operating system environment Large system memory capacity Your computer supports up to 8 GB when using 2 GB double rank DIMMs of system memory The memory controller provides error correcting code ECC support for up to four industry standard PC2 3200 1 8 V 240 pin 400 megahertz MHz bus speed registered double data rate DDR synchronous dynamic random access memory SDRAM dual inline memory modules DIMMs Note The Microsoft Windows XP operating systems recognize and support a maximum of 4 GB of system memory Systems management capabilities Your computer comes with features that a network administrator or server can use to remotely manage and control the computer These features include Wake on LAN Remote Administration and IBM Director Agent The memory controller in your computer provides Chipkill memory protection if the DIMMs are 1 GB or larger Chipkill memory protection is a technology that protects the computer from a single chip failure on a DIMM Integrated network support Your computer comes with an integrated Ethernet controller which supports connection to a 10 Mbps 100 Mbps or 1 Gbps network The controller supports Wake on LAN technology Reliability availability and serviceability features Three important computer design features are reliability availability and serviceability RAS The RAS features help to ensur
186. ry the hard disk drive the hard disk drive diagnostic diagnostic test again test Fixed Disk test If the remaining drives are recognized replace the drive you removed with a new one 96 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Note See Chapter 7 Parts listing Types 6223 and 6227 on page 115 to determine which components are replaceable by the customer CRU and which components must be replaced by a field service technician FRU Hard disk drive System stops responding during 1 Remove the hard disk drive being tested when the computer stopped hard disk drive diagnostic test responding and try the diagnostic test again If the hard disk drive diagnostic test runs successfully replace the drive you removed with a new one Note See Chapter 7 Parts listing Types 6223 and 6227 on page 115 to determine which components are replaceable by the customer CRU and which components must be replaced by a field service technician FRU A problem occurs only 1 Verify that occasionally and is difficult to All cables and cords are connected securely to the rear of the computer and detect attached options When the computer is turned on air is flowing from the rear of the computer at the fan grill If there is no airflow the fan is not working This causes the computer to overheat and shut down Ensure that the SCSI bus and devices are configured correct
187. s This publication was developed for products and services offered in the U S A IBM may not offer the products services or features discussed in this document in other countries Consult your local IBM representative for information on the products and services currently available in your area Any reference to an IBM product program or service is not intended to state or imply that only that IBM product program or service may be used Any functionally equivalent product program or service that does not infringe any IBM intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any non IBM product program or service IBM may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to IBM Director of Licensing IBM Corporation North Castle Drive Armonk NY 10504 1785 U S A INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FORA PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information c
188. sar el producto Copyright IBM Corp 2004 2009 lii Online support You can download the most current diagnostic BIOS flash and device driver files from http www ibm com support IV IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Contents About this document MM Important safety information Til Online support 4 amp x ae e c ceo e Eu x WV Chapter 1 Introduction Related documentation 1 Notices and statements used in this document 2 Features and specifications ju What your computer offers 4 Reliability availability and serviceability features 4 Controls LEDs and connectors 6 Turning on the computer 8 Turning off the computer 9 Chapter 2 Configuring the computer 11 Starting the Configuration Setup Utility program 12 Chapter 3 Diagnostics TB General checkout TB Diagnostic tools overview 14 Power on self test POST 15 POST beep codes 15 POST error messages re Diagnostic programs and error messages P 3 uw 4 ee sas al Text messages sae amp we OO Starting the diagnostic programs and viewing the test log P xu sas Small computer system interface S
189. sen Sie alle Sicherheitshinweise bevor Sie eine Anweisung ausf hren Hinweis 1 VORSICHT Elektrische Spannungen von Netz Telefon und Daten bertragungsleitungen sind gef hrlich Aus Sicherheitsgr nden Bei Gewitter an diesem Ger t keine Kabel anschlie en oder l sen Ferner keine Installations Wartungs oder Rekonfigurationsarbeiten durchf hren Ger t nur an eine Schutzkontaktsteckdose mit ordnungsgem geerdetem Schutzkontakt anschlieBen Alle angeschlossenen Ger te ebenfalls an Schutzkontaktsteckdosen mit ordnungsgem geerdetem Schutzkontakt anschlie en Signalkabel m glichst einhandig anschlieBen oder l sen Keine Ger te einschalten wenn die Gefahr einer Besch digung durch Feuer Wasser oder andere Einfl sse besteht Die Verbindung zu den angeschlossenen Netzkabeln Telekommunikationssystemen Netzwerken und Modems ist vor dem ffnen des Gehauses zu unterbrechen Es sei denn dies ist in den zugeh rigen Installations und Konfigurationsprozeduren anders angegeben Nur nach den nachfolgend aufgef hrten Anweisungen arbeiten die f r Installation Transport oder Offnen von Gehausen von Personal Computern oder angeschlossenen Einheiten gelten Kabel anschlie en Kabel l sen Alle Ger te ausschalten und Alle Ger te ausschalten Netzstecker ziehen Zuerst Netzstecker von Steckdose l sen Zuerst alle Kabel an Einheiten Signalkabel von AnschluBbuchsen l sen anschlie e
190. shows a SCSI connector 34 1 68 35 SCSI cabling requirements You can install four internal SCSI devices using the SCSI signal cable that comes with some computer models If you plan to attach external SCSI devices you can order an additional SCSI cable remove the SCSI knockout from the rear of the computer and connect the new cable from the SCSI channel A connector on the system board to this opening To select and order the correct cables for use with external devices contact your IBM marketing representative or authorized reseller Hosa ech UR tac a iS connectors If you want to attach external SCSI devices to the computer without using the internal SCSI channel B you must install an optional SCSI adapter Setting SCSI IDs Each SCSI device that is connected to a SCSI controller must have a unique SCSI ID This ID enables the SCSI controller to identify the device and ensure that different devices on the same SCSI channel do not attempt to transfer data simultaneously SCSI devices that are connected to different SCSI channels can have duplicate SCSI IDs See the information that comes with the device for instructions for setting its SCSI ID 56 IntelliStation Z Pro Types 6223 and 6227 Hardware M
191. signed and built had required safety items installed to protect users and service personnel from injury This guide addresses only those items However good judgment should be used to identify potential safety hazards due to attachment of non IBM features or options not covered by this inspection guide If any unsafe conditions are present you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem Consider these conditions and the safety hazards they present Electrical hazards especially primary power primary voltage on the frame can cause serious or fatal electrical shock Explosive hazards such as a damaged CHT face or bulging capacitor Mechanical hazards such as loose or missing hardware The guide consists of a series of steps presented in a checklist Begin the checks with the power off and the power cord disconnected Checklist 1 Check exterior covers for damage loose broken or sharp edges 2 Turn off the computer Disconnect the power cord 3 Check the power cord for a Athird wire ground connector in good condition Use a meter to measure third wire ground continuity for 0 1 ohm or less between the external ground pin and frame ground b The power cord should be the appropriate type as specified in the parts listings c Insulation must not be frayed or worn 4 Remove the cover Appendix B Safety information 129 Check for any ob
192. sor Adapter Il busy Refer to the error log and diagnostic panel Disconnect all computer and option power cords from the computer wait 30 seconds reconnect and retry System board 165 198 000 Service Processor Aborted Rerun the diagnostic test Fix other error conditions that might be keeping the Remote Supervisor Adapter Il busy Refer to the error log and diagnostic panel Disconnect all computer and option power cords from the computer wait 30 seconds reconnect and retry System board 165 201 000 Service Processor Failed Disconnect all computer and option power cords from computer wait 30 seconds reconnect and retry System board 165 330 000 Service Processor Failed Update to the latest ROM diagnostic level and retry 165 342 000 Service Processor Failed Make sure that the latest firmware levels for Remote Supervisor Adapter Il and BIOS are installed Disconnect all computer and option power cords from computer wait 30 seconds reconnect and retry System board 166 198 000 System Management Aborted Run the diagnostic test again Unable to communicate with RSA It may be busy Run the test again Correct other error conditions and retry These include other failed system management tests and items that are logged in the system error log of the optional Remote Supervisor Adapter Il Disconnect all computer and option power cords from the computer wait 30 seconds reconne
193. ssary Before you call Before you call make sure that you have taken these steps to try to solve the problem yourself Check all cables to make sure that they are connected Check the power switches to make sure that the system is turned on Use the troubleshooting information in your system documentation and use the diagnostic tools that come with your system Information about diagnostic tools is in the Hardware Maintenance Manual and Troubleshooting Guide on the IBM xSeries Documentation CD or in the IntelliStation Hardware Maintenance Manual at the IBM Support Web site Go to the IBM Support Web site at http www ibm com support to check for technical information hints tips and new device drivers or to submit a request for information You can solve many problems without outside assistance by following the troubleshooting procedures that IBM provides in the online help or in the publications that are provided with your system and software The information that comes with your system also describes the diagnostic tests that you can perform Most xSeries and IntelliStation systems operating systems and programs come with information that contains troubleshooting procedures and explanations of error messages and error codes If you suspect a software problem see the information for the operating system or program Using the documentation Information about your IBM xSeries or IntelliStation system and preinstalled sof
194. ssor CA Socket 1 Heat sink Retention bracket release levers springs Microprocessor socket 2 Microprocessor release levers Carefully close the lever to secure the microprocessor in the socket Install the heat sink on the microprocessor o O o o Thermal grease l Heat sink Remove the plastic cover from the bottom of the heat sink Attention Do not set the heat sink down after you remove the plastic cover and do not touch the thermal grease on the bottom of the heat sink Touching the thermal grease will contaminate it If the thermal grease on the heat sink becomes contaminated replace the heat sink Align the heat sink grease side down over the microprocessor and retention bracket Slide the rear flange of the heat sink rearward into the opening beneath the retention bracket spring Press down firmly on the front of the heat sink until it is seated correctly Secure the heat sink to the microprocessor by rotating the heat sink release lever to the closed position and hooking it underneath the tab on the microprocessor socket Insert the voltage regulator module VRM into the VRM connector Chapter 4 Installing options 47 14 15 16 17
195. t your computer supports and ESystem other information that you must consider when installing an adapter See board option connectors on page 71 for an illustration of the adapter slot locations Read the documentation that comes with your operating system Locate the documentation that comes with the adapter and follow those instructions in addition to the instructions in this chapter If you need to change the switch or jumper settings on your adapter follow the instructions that come with the adapter 26 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Your computer comes with adapter connectors or s ots The video adapter is installed in the PCI Express x16 slot slot 1 You can install up to five additional adapters in your computer in PCI slots 2 and 3 and PCI X slots 4 5 and 6 You can install full length adapters in PCI slot 3 and PCI X slots 4 5 and 6 However a full length adapter will not fit in PCI slot 2 and is not supported None of the expansion slots are hot plug slots Your computer supports 5 0 V signaling and universal PCI 32 bit 33 MHz adapters in PCI slots 2 and 3 Your computer supports 3 3 V signaling and universal PCI X 64 bit 133 MHz adapters in PCI X slot 4 Your computer supports 3 3 V signaling and universal PCI X 64 bit 100 MHz adapters in PCI X slot 5 and 6 Your computer uses a rotational interrupt technique to configure PCI adapters which
196. tall or remove do so now Otherwise replace the side cover see Replacing the side cover on page 51 Heconnect the external cables and power cords then turn on the attached devices and the computer Chapter 4 Installing options 39 Power and signal cables for internal drives Your computer uses cables to connect IDE Serial ATA and SCSI devices to the power supply and to the system board See System board internal connectors on page 72lfor the location of system board connectors Review the following information before connecting power and signal cables to internal drives he drives that are preinstalled in your computer come with power and signal cables attached If you replace any drives remember which cable is attached to which drive or label the cables When you install a drive make sure that one of the signal cable connectors is connected to the drive and that the connector at the other end of the signal cable is connected to the system board he computer has one IDE bus which is primary f you have only one IDE device on a cable it must be set as a master device The following cables are provided Power cables Four wire power cables connect the drives to the power supply At the end of these cables are plastic connectors that attach to different drives these connectors vary in size With Serial ATA drives you can use either a four wire power cable or a five wire Serial ATA power cable but
197. te produto durante uma tempestade com raios Conecte todos os cabos de alimentac o a tomadas el tricas corretamente instaladas e aterradas Conecte todos os equipamentos ao qual esse produto ser conectado a tomadas corretamente instaladas Sempre que poss vel utilize apenas uma das m os para conectar ou desconectar cabos de sinal Nunca ligue qualquer equipamento quando existir evid ncia de danos por fogo gua ou na estrutura Desconecte cabos de alimentacao sistemas de telecomunicacao redes e modems antes de abrir as tampas dos dispositivos a menos que especificado de maneira diferente nos procedimentos de instala o e configura o Conecte e desconecte cabos conforme descrito na seguinte tabela ao instalar ou movimentar este produto ou os dispositivos conectados ou ao abrir suas tampas DESLIGUE Tudo DESLIGUE Tudo Primeiramente conecte todos os cabos Primeiramente remova os cabos de aos dispositivos alimenta o das tomadas Conecte os cabos de sinal aos Remova os cabos de sinal dos conectores conectores Conecte os cabos de alimenta o as Remova todos os cabos dos dispositivos tomadas LIGUE os dispositivos 134 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Instru o 2 AN CUIDADO Ao substituir a bateria de l tio utilize apenas uma bateria IBM N mero de Peca 33F8354 ou uma bateria de tipo equivalente recomendada pel
198. the user s authority to operate the equipment 164 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Responsible party International Business Machines Corporation New Orchard Road Armonk NY 10504 Telephone 1 919 543 2193 Tested To Comply C With FCC Standards FOR HOME OR OFFICE USE Industry Canada Class B emission compliance statement This Class B digital apparatus complies with Canadian ICES 003 Avis de conformit la r glementation d Industrie Canada Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada European Union EMC Directive conformance statement This product is in conformity with the protection requirements of EU Council Directive 89 336 EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product including the fitting of non IBM option cards This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to CISPR 22 European
199. tic programs and error messages Note When using diagnostics with a USB keyboard and mouse attached you must first enable USB emulation Complete the following steps to enable USB emulation 1 Restart the computer and press F1 to start the Configuration Setup Utility 2 Select Devices and I O Ports 3 Select USB Setup 4 Make sure that the USB keyboard and mouse are enabled Diagnostic error messages indicate that there is a problem they are not intended to be used to identify a failing part Troubleshooting and servicing complex problems that are indicated by error messages must be performed by trained service personnel Sometimes the first error to occur causes additional errors In this case the computer displays more than one error message Always follow the suggested action instructions for the first error message that appears Text messages The diagnostic text message format is as follows result test specific string where result is one of the following results Passed This test was completed without any errors Failed This test discovered an error User Aborted You stopped the test before it was completed Not Applicable You attempted to test a device that is not present in the computer Aborted The test could not proceed because of the computer configuration Warning A possible problem was reported during the test for example a device that was to be tested is not installed test specific string
200. ting the PCI ROM error occurred computer each time until the failing adapter is determined then replace that adapter 2 System board 1806 1 Remove all adapters and reinstall one at a time restarting the PCl to PCI bridge error occurred computer each time until the failing adapter is determined then replace that adapter 2 System board 1807 xxxxyyyy PCI device unresponsive or disabled by user where xxxx PCI vendor ID and yyyy PCI device ID 1 Run the Configuration Setup Utility program and make sure the device is enabled 2 Adapter 3 System board 1808 1 Remove all adapters and reinstall one at a time restarting the Unsupported PCI device is installed computer each time until the failing adapter is determined then replace that adapter 2 System board 1962 Drive does not contain a valid boot sector 1 Verify that a startable operating system is installed 2 Run diagnostics 3 Hard disk drive 4 SCSI backplane 5 Cable 6 System board 2400 Video controller test failure 1 Video adapter if installed 2 System board 88 intelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Note See System replaceable units on page 117 to determine which components should be replaced by a field Service technician Error code symptom FRU action i Video adapter if installed ideo configuration error 2 System boa
201. tion Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide E hep NU gui Server Library A 1 J VA PE 1 I ER CAME CLM ALY CAAA ERE iG KER ER P E ERA RA O RAEI ASAP A d 1 1 2 2 3 3 4
202. tions show examples of different video connectors Analog video connector 1 C1 C2 C3 C4 C5 Dual monitor system 59 DMS 59 video connector E 7 Some models come with a digital video interface DVI connector for connecting a digital monitor If you have problems viewing information with a second monitor refer to the User s Guide Chapter 4 Installing options 57 58 Models with the NVIDIA Quadro FX 1300 or NVIDIA Quadro FX 3400 video adapter come with a DVI I to VGA style analog converter for each DVI I connector Attention To get the best performance from the NVIDIA Quadro FX 3400 video adapter you must connect the video adapter to the computer power supply Otherwise the video adapter will be operating with very limited power resulting in a decrease in performance for some applications Use the PCI Express x16 external power drop to connect the video adapter to the computer power supply The following illustration shows the location of the video adapter power connector Video adapter power connector Models with the NVIDIA Quadro NVS 280 video adapter come with a dual monitor system 59 DMS 59 to dual analog monitor pigtail cable If you want to set up two digital monitors you will have to purc
203. tor has one LED that indicates Ethernet link status When this LED is lit it indicates that there is an active connection on the Ethernet port Activity between the computer and the network is indicated by the Ethernet transmit receive activity LEDs on the front and rear of the computer see Controls LEDs and Connectors on page 6 onnectors on page 6 IEEE 1394A FireWire connector There is one 4 pin IEEE 1394A FireWire connector on the front of the computer and one 6 pin IEEE 1394A FireWire connector on the rear of the computer Use these connectors to connect IEEE 1394 FireWire devices The following illustrations show the IEEE 1394A FireWire connectors 4 pin IEEE 1394A FireWire connector front 4 3 2 1 6 pin IEEE 1394A FireWire connector rear Keyboard connector There is one keyboard connector on the rear of the computer Use this connector to connect a PS 2 non USB keyboard The following illustration shows a keyboard connector 6 O eu MO 9 Oo 2 2 1 If you attach a keyboard to this connector USB ports and devices are disabled during the power on self test POST Parallel connector There is one parallel connector on the rear of the computer Use this connector to connect a parallel device The following illustration shows a parallel connector 13 1 OOO OOOO CO OX 25 14 The parall
204. tware if any is available in the documentation that comes with your system That documentation includes printed books online books README files and help files See the troubleshooting information in your system documentation for instructions for using the diagnostic programs The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software IBM maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates To access these pages go to http www ibm com support and follow the instructions Also you can order publications through the IBM Publications Ordering System at http www elink ibmlink ibm com public applications publications cgibin pbi cgi Copyright IBM Corp 2004 2009 125 Getting help and information from the World Wide Web On the World Wide Web the IBM Web site has up to date information about IBM xSeries and IntelliStation products services and support The address for IBM xSeries information is http www ibm com eserver xseries The address for IBM IntelliStation information is http www ibm com pc intellistation You can find service information for your IBM products including supported options athttp www ibm com support x Software service and support Through IBM Support Line you can get telephone assistance for a fee with usage configuration and s
205. upply with the tab slots on the underside of the top rear of the chassis and slide the power supply toward the rear of the chassis 2 Secure the power supply to the rear of the chassis with the four screws 3 Reconnect the power cables 62 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Rear adapter retention bracket Before you begin e Read Appendix B Safety information on page 127 e Review the information in System reliability considerations on page 23 To remove the rear adapter retainer complete the following steps 1 Turn off the computer if it is on 2 Disconnect the power cord from the power source and from the computer then disconnect all external cables 3 Remove the side cover see Removing the side cover on page 25 4 Remove all adapters see Installing an adapter on page 26 5 Grasp the rear adapter retainer and gently slide the top and bottom tabs out of the notches ae Rear adapter WY 0000000 retention bracket EE LD YR SNSSSSSSSS Ae SSS SIE IIS ISA SSSSS SN S DI ISIS S ESS y SN SS gt SS SSIS 7 e S SS SS ier un SS KN NN PSS SS SEEN SS SS S S SSS 3 SS ISS SS OS XY AC SS SSS So SSS N SS SS SS NSSSSSS P XA SS 8 SSSO SSN S SS S
206. ur computer Depending on your model some features might not be available or some specifications might not apply Table 1 Features and specifications Microprocessor Supports up to two Intel Xeon microprocessors 1 MB Level 2 cache 800 MHz front side bus FSB Memory Minimum 512 MB Maximum 8 GB depending on your configuration Type PC2 3200 double data rate 2 DDR2 registered Connectors six dual inline memory module DIMM connectors Internal Drives Hard disk drive SCSI or Serial ATA SATA One of the following optical drives CD ROM IDE DVD CD RW combo IDE CD RW IDE Expansion bays Three slim high 3 5 inch drive bays one hard disk drive installed in some models Two half high 5 25 inch bays optical drive installed in one bay One slim high 3 5 inch removable media or hard disk drive bay PCI expansion slots Two 33 MHz 32 bit PCI 5 0 V signaling Two 100 MHz 64 bit PCI X slots 3 3 V signaling One 133 MHz 64 bit PCI X slot 3 3 V signaling One PCI Express x16 slot Power supply One 530 watts 115 230 V ac Cooling Four speed controlled fans Integrated functions Broadcom 5721 10 100 1000 Ethernet controller with RJ 45 Ethernet connector Integrated RAID capability Integrated SCSI controller with two Ultra320 SCSI ports one internal one optional external Two serial ports One parallel port Dual port Serial ATA controller Two IEEE 13944
207. urning off the computer wait at least 5 seconds before you press the power control button to turn on the computer again You can press and hold the power control button for more than 4 seconds to cause an immediate shutdown of the computer You can use this feature to turn off the computer if the operating system stops functioning 10 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide Chapter 2 Configuring the computer Detailed information about configuring the computer is in the IBM IntelliStation Z Pro User s Guide on the IBM Documentation CD The latest information about these programs and the most recent device driver files are available at http www ibm com support The following configuration programs are available to configure your computer Configuration Setup Utility program Copyright IBM Corp 2004 The Configuration Setup Utility program is part of the basic input output system BIOS code in your computer You can use this program to configure serial and parallel connector assignments change interrupt request IRQ settings change the drive startup sequence set the date and time and set passwords and set the chassis intrusion detector For more information on how to start this utility see Starting the Configuration Setup Utility program on page 12 For detailed information see the User s Guide Boot Menu program The Boot Menu program is part of the BIOS code i
208. vious non IBM alterations Use good judgment as to the safety of any non IBM alterations Check inside the unit for any obvious unsafe conditions such as metal filings contamination water or other liquids or signs of fire or smoke damage Check for worn frayed or pinched cables Check that the power supply cover fasteners screws or rivets have not been removed or tampered with Handling electrostatic discharge sensitive devices Any computer part containing transistors or integrated circuits ICs should be considered sensitive to electrostatic discharge ESD ESD damage can occur when there is a difference in charge between objects Protect against ESD damage by equalizing the charge so that the server the part the work mat and the person handling the part are all at the same charge Notes 1 Use product specific ESD procedures when they exceed the requirements noted here Make sure that the ESD protective devices you use have been certified ISO 9000 as fully effective When handling ESD sensitive parts Keep the parts in protective packages until they are inserted into the product Avoid contact with other people Wear a grounded wrist strap against your skin to eliminate static on your body Prevent the part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap Use the black side of a grounded work mat to provide a static free work surface The
209. y adapters that impede access to the jumper An illustration showing the location of the jumper on the system board is in POST BIOS update failure on page 19 6 Move the CMOS recovery jumper from pins 1 and 2 to pins 2 and 3 7 Wait 60 seconds then return the CMOS recovery jumper to pins 1 and 2 8 Replace any adapters that were removed then replace the support bracket and replace the side cover You can now start the computer one time and start the Configuration Setup Utility program without having to use the power on password At this time you can either delete the old password or set a new user password If you do not change or delete the password the next time you start the computer the original user password will be reinstated 9 Connect the computer to a power source keyboard monitor and mouse 10 Turn on the computer The Configuration Setup Utility program starts 11 Follow the instructions to erase the existing password or create a new password 12 Select Save Settings and press Enter AS TS Replacing the battery When replacing the battery you must replace it with a lithium battery of the same type from the same manufacturer To avoid possible danger read and follow the information inIAppendix B Safety information on page 127 To order replacement batteries call 1 800 426 7378 within the United States and 1 800 465 7999 or 1 800 465 6666 within Canada Outside the U S and Canada call your IBM
210. y modules 41 microprocessor 44 options 23 SCSI cable 48 security rope clip 49 intermittent problems 97 internal connectors 72 drive bays 31 drives installing 31 J jumpers and switches 75 K keyboard problems 97 L LEDs activity 6 7 system board 74 lever microprocessor socket 61 local area network LAN 4 168 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide M memory installing 41 modules 42 memory module sequence of installation 41 specifications 3 memory problems 98 messages diagnostic text 16 small computer system interface SCSI 17 microprocessor heat sink 47 installing 44 problems 98 removing 60 specifications 3 minimum operating requirements 113 monitor problems 98 mouse connector 54 problems 97 N no beep symptoms 85 notes important 163 notices book 2 O online support iv operating requirements minimum 113 optical drive 40 option problems 100 options installation 23 guidelines 23 P parallel port connector 55 parts listing 115 PC Doctor for Windows program 18 using 18 PCI adapters 27 PCI expansion slots 3 ports See connectors POST ISPR error procedures 107 POST power on self test 15 POST error codes 85 POST error messages 16 power cords 122 problems 101 power cords disconnecting 48 power supply non hot swap removing 62 power supply specifications 3 power control button 6 power on LED 6 power
211. ystem board The following illustration shows the location of the boot block jumper on the system board Chapter 3 Diagnostics 19 10 11 12 13 14 15 16 a el Default pins 1 and 2 Default pins 1 and 2 321 Clear CMOS data BIOS crisis recovery JCON1 CMOS pins 2 and 3 no jumper data JCMOS1 Remove the boot block r

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