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IBM 243X Network Card User Manual

1. You want to restore the terminal s default configuration so that you can reconfigure the terminal Solution See Problems Scanning Bar Code Labels on page 4 15 The terminal may be configured for the 5x6 6x8 or 12x16 font type These font type values may cause the 243X to scroll and therefore operate more slowly when it displays bar code values on the screen Change the font type to a value other than 5x6 6x8 or 12x16 For help see Display Font Type or Display Spacing in Chapter 6 of the 2400 Family system manual If the terminal continues to operate slowly contact your local Intermec service representative for help The reader commands are disabled Scan the Enable Override command shown here to temporarily enable all of the reader commands You can also enable or disable reader commands with the TRAKKER Antares 2400 Menu System For help see Command Processing in Chapter 6 of the 2400 Family system manual When you are finished remember to disable the override so that your data is not interpreted as a command Enable Override DC3 The terminal may have decoded the bar code label in a symbology other than the label s actual symbology Try scanning the bar code label again Make sure you scan the entire label To operate the terminal quickly and efficiently you should enable only the bar code symbologies that you are going to scan If you enable multiple symbologies the terminal
2. Battery This icon remains off when you have a charged battery pack in the terminal The icon turns on when there is a low battery charge and the terminal is on When the terminal beeps once every 15 seconds replace the battery pack with a charged battery pack or charge the battery pack as soon as possible Network Connect This icon tells you if the 2435 is connected to your network The Network Connect status icon may be off blinking or on Protocol Status Icon Off Status Icon Blinks Status Icon On TCP IP Not connected Nothing Connected to an access point UDP Plus Not connected Connected to an Connected to a access point but DCS 30X not to a DCS 30X When the Network Connect icon is off you are not connected to the network Make sure the Network Activate command is enabled and that the terminal is configured correctly for your RF network Make sure that you are in range of an access point In a UDP Plus network this icon is not instantaneously updated but it does tell you the communications status the last time data was sent or received from the 2435 as Learning About the Terminal I Network Transmit This icon turns on when data is buffered in the RF network interface The data is either waiting to be transmitted to the DCS 30X or host or received data has not been accepted by the application on the 2435 When no data is being buffered in the interface the Network Transmit icon is off Modifier Key This icon indicat
3. 243X Hand Held Terminal hatermec Ne Intermec Technologies Corporation 6001 36th Avenue West P O Box 4280 Everett WA 98203 9280 U S service and technical support 1 800 755 5505 U S media supplies ordering information 1 800 227 9947 Canadian service and technical support 1 800 668 7043 Canadian media supplies ordering information 1 800 268 6936 Outside U S A and Canada Contact your local Intermec service supplier The information contained herein is proprietary and is provided solely for the purpose of allowing customers to operate and or service Intermec manufactured equipment and is not to be released reproduced or used for any other purpose without written permission of Intermec Information and specifications in this manual are subject to change without notice 2001 by Intermec Technologies Corporation All Rights Reserved The word Intermec the Intermec logo INCA under license MobileLAN JANUS IRL Trakker Antares EZBuilder TE 2000 Data Collection Browser dcBrowser Universal Access Point UAP and CrossBar are either trademarks or registered trademarks of Intermec Throughout this manual trademarked names may be used Rather than put a trademark or symbol in every occurrence of a trademarked name we state that we are using the names only in an editorial fashion and to the benefit of the trademark owner with no intention of infringement There are U S and foreign patents pending Con
4. The terminal s Suspend Resume key is the key on the top left side of the keypad When you press to turn off the terminal the terminal does not actually shut off but goes into a Suspend mode In Suspend mode the terminal continues to power all memory and turns off the power to most of the hardware This mode is referred to as off in the rest of this manual When you press to turn on the terminal the terminal either resumes exactly where it was when you turned it off or the terminal boots and restarts your application Resume is controlled through the Resume Execution command For help see Resume Execution in Chapter 6 of the 2400 Family system manual Note The terminal displays the boot menu the first time you turn it on At the boot menu press C1 to initialize the firmware and boot the terminal 1 13 Trakker Antares 243X Hand Held Terminal User s Manual Using the Modifier Keys The keypad does not have a physical key for every character and function available You use the Function Left D Function Right 8 Control D and Shift CI keys to access characters or perform functions that do not have a physical key on the keypad You also use the Shift key to type uppercase alphabetic characters When you press Ea D or GD the key is held in a buffer until you press another key The Modifier Key status icon on the right side of the terminal s screen turns on to remind you that the key is being held in the
5. F fields filling in 2 6 firmware resetting 4 18 flash memory configuring 2 13 saving configuration changes 2 10 specifications A 4 Flash Memory Configuration command 2 13 fonts double byte configuring flash memory 2 13 Frame mode described 3 9 troubleshooting 4 8 French accent marks entering 1 15 keypad described 1 11 Function Left key using 1 14 function numeric keypad options described 1 11 Function Right key using 1 14 G German accent marks entering 1 15 keypad described 1 11 Index Good Read LED described 1 4 scanning bar code labels 1 22 troubleshooting 4 16 H handle terminal accessory described 1 6 handstrap described 1 4 installing 1 10 removing 1 9 horizontal reading angle for scanning 1 23 host computer not receiving data troubleshooting 4 12 I icons status See status icons input devices connecting to the terminal 1 24 interface cables list of A 6 list of A 6 installing battery pack 1 9 network overview 3 11 integrated I O connector 1 4 connecting scanner 1 23 described 1 4 using 1 20 Intermec support services vii Italian accent marks entering 1 15 keypad described 1 11 K keypad 1 4 characters capitalizing 1 14 conventions defined x international using 1 15 options described 1 11 A 4 special keys finding 1 12 terminal emulation overlay options described 1 11 using 1 16 typing characters 1 13 using 1 11 to
6. S 243X hardwired to PC 243XU028 eps 3 3 Trakker Antares 243X Hand Held Terminal User s Manual UDP Plus Network In a UDP Plus RF network the 2435 communicates with a host computer through the DCS 30X The DCS 30X translates UDP Plus packets on the RF network into TCP IP packets on the wired network and vice versa The access point acts as a bridge to allow communications between the wired network and the RF network TCP IP Direct Connect Network In a TCP IP network the 2435 communicates with a host computer directly using TCP IP for the RF protocol The access point acts as a bridge to allow communications between the wired network and the RF network 2435s in a UDP Plus Network or a TCP IP Direct Connect Network TCP IP Direct Connect UDP Plus Se 243XU026 eps Operating the Terminal in a Network 3 Multiple Subnetworks UDP Plus In a UDP Plus network you can install the 2435 terminals access points and DCS 30X as shown in the next illustration All the terminals and access points in this illustration communicate with the DCS 30X at IP address 192 9 175 7 If you are using access points a terminal can roam across subnetworks If you are using the 011X Access Points a terminal can only communicate with access points that are in the same subnetwork In this illustration if you substituted the 011X Access Points for the 21XX access points the terminal at IP addr
7. Trakker Antares 243X Hand Held Terminal User s Manual 1 16 4 Enter one of the following types of characters e To accent a lowercase character 39 key keypad Press CD and then press the character 57 key keypad Press the character e To accent an uppercase character 39 key keypad Press the character 57 key keypad Press Gt and then press the character e 57 key keypad To type the accent mark by itself press the key 39 key keypad The accented character or accent mark appears on the screen the Modifier Key status icon turns off and the Caps Lock status icon remains on 57 key keypad The accented character or accent mark appears on the screen and the Modifier Key status icon turns off Note If you are using a 39 key keypad you must use the Left Arrow key 2 and the Right Arrow key to type an accent mark above the letters U and Y respectively If you try to accent a character and the resulting character is not supported on the terminal the plain unaccented character appears on the terminal screen For a complete list of the international characters available in the terminal font see Appendix C International Character Support in the 2400 Family system manual Using the TE 2000 Keypads The 243X supports TE 2000 VT100 220 320 340 and ANSI TE 2000 5250 and TE 2000 3270 When you order a TE 2000 application you also receive the appropriate TE 2000 keypad overlay TE 2000 keypad ove
8. and to request to send data to the terminal selecting This protocol uses an RS 232 interface and implements the user interface through reader commands Polling Mode D also supports XON XOFF and CTS RTS flow control You can configure the following serial port parameters e Baud rate e Flow control Operating the Terminal in a Network 3 Using RF Communications on the Terminal CAUTION Caution Make sure all components with antennas are at least 30 cm 1 ft apart when power is applied Failure to comply could result in equipment damage Conseil Assurez vous que la distance entre tous les l ments avec antennes soit d au moins 30 centim tres un pied avant de faire la connexion avec l alimentation lectrique faute de quoi vous risquez d endommager votre installation The 2435 has an internal antenna to transfer data using RF communications Before you can use RF communications you must perform these steps 1 Plan and prepare your RF network For help see the next section Planning the Network Connection 2 UDP Plus network only Configure the DCS 30X For help see Configuring the DCS 30X on page 3 12 3 Configure the access points For help see Configuring the Access Points on page 3 12 4 Configure the network parameters on each terminal in the network The set of network parameters you must configure depends on whether you install the terminal on the same subnetwork as the DCS 30X or
9. connect an input device to the 243X Depending on the type of connector module you choose the terminal supports either non decoded input devices or decoded input devices Docking connector The docking connector allows you to insert the 243X into the vehicle dock accessory Handstrap The elastic handstrap attaches to the back of the terminal to let you hold the terminal easily and securely for long periods of use Rechargeable battery pack and backup power source The 243X uses a rechargeable lithium ion battery pack as its main power source The terminal has a backup power source that maintains the terminal s status memory and real time clock for up to 15 minutes when the battery pack is changed Internal Antenna 2435 only The 2435 uses an internal antenna that supports RF communications Learning About the Terminal I Options for the Terminals These options are available for the 2430 Programmable terminal with 57 key alphanumeric or 39 key function numeric keypad and overlays for U S English or International languages Integrated laser scanner standard range long range or extra long range 2MB or 4MB extended storage drive used for custom applications or files Standard connector module supports non decoded tethered scanners or serial connector module supports decoded tethered scanners Trakker Antares ROM DOS support These options are available for the 2435 Programmable terminal with 57 key alphanumeri
10. in the 2400 Family system manual EOM can be one or two ASCII characters but the value for the first character cannot be the same as the value for the second character Also EOM cannot be set to any of these values AFF ACK DLE NEG NAK Poll RES EOT REQ ENQ SEL XOFF or XON You must change the value of EOM 1 or 2 Choose Serial Port from the Communications Menu For help see End of Message EOM in Chapter 6 Configuration Command Reference in the 2400 Family system manual You must configure a value for EOM before you can set SOM or disable SOM You need to change the value of SOM Choose Serial Port from the Communications Menu Configurable Serial Port CSP protocol uses EOM to determine the serial communications mode When EOM is disabled the terminal communicates in Character mode When EOM is enabled the terminal communicates in Frame mode To use Frame mode you need to set EOM first Next configure Handshake Configuration Commands Via Serial Port LRC SOM and then Poll To use Character mode you need to disable these same parameters in reverse order For help see Using Serial Communications on the Terminal in Chapter 3 Troubleshooting and Maintaining the Terminal Problems While Configuring the Terminal continued Problem You are configuring the serial port and see this error message when exiting the Configuration Menu PG command failed Configuration was not u
11. Application 4 18 Resetting the Terminal 4 19 Cleaning the Scanner Window and Terminal Screen 4 20 Specifications Physical and Environmental Specifications A 3 Pin Assignments A 6 Pin Assignments for COM1 A 6 Pin Assignments for the Input Device Connectors A 7 Index Before You Begin Before You Begin This section introduces you to standard warranty provisions safety precautions warnings and cautions document formatting conventions and sources of additional product information A documentation roadmap is also provided to guide you in finding the appropriate information Warranty Information To receive a copy of the standard warranty provision for this product contact your local Intermec support services organization In the U S A call 1 800 755 5505 and in Canada call 1 800 668 7043 If you live outside the U S A or Canada you can find your local Intermec support services organization on the Intermec Web site at www intermec com Safety Summary Your safety is extremely important Read and follow all warnings and cautions in this book before handling and operating Intermec equipment You can be seriously injured and equipment and data can be damaged if you do not follow the safety warnings and cautions Do not repair or adjust alone Do not repair or adjust energized equipment alone under any circumstances Someone capable of providing first aid must always be present for your safety First aid Always obtain firs
12. J F5 F6 Function right key N F9 F10 Function left key S RETURN AR TAS ENTER A gt Field exit key Return key 39 key U S English N Enter key function numeric keypad Suspend resume key gt m Shift key _ Grace mS oo 8 9 A 5 6 e lt gt J C2 3 0 ENTER _ rei EXIT J 57 key U S English alphanumeric keypad 243XU034 eps Learning About the Terminal I Typing the Characters Printed on the Keypad The keypads are easy to use Characters symbols and functions are printed in four places on or above the keys The keys are also color coded to make it easier to remember key combinations Position on the Keypad Color on Overlay To Type the Character Printed on the key Press the key Left side above the key Orange Press the 7 key and then the key Centered above the key Pink Press the key and then the key Right side above the key Blue Press the G key and then the key To learn how to type characters use the following illustration and example from the 57 key U S English alphanumeric keypad Typing characters using the 57 key U S English alphanumeric keypad er To type the character press amp E C8 D type the number 8 press E 243XU017 eps Using the Suspend Resume Key
13. Reference in the 2400 Family system manual For example you may see this message SS command failed There may be a problem with the configuration due to a change made with the Scanner Selection SS command The server terminal and the client terminal may not have the same hardware or software configuration Make sure that both terminals have the same hardware configuration firmware version and clone application version For help see Configuring the Terminal With the Clone Application in Chapter 2 The RF network is enabled and there is a problem with the network configuration You must change the terminal IP address the controller IP address host IP address for a TCP IP network or both Choose Primary Network from the Communications Menu The terminal IP address or the controller host IP address is set to 0 x x x or 127 x x x These are invalid addresses Set a valid IP address for the terminal and DCS 30X or host For help see Using RF Communications on the Terminal in Chapter 3 If you cannot fix the addressing problem check with your network administrator to get the IP address assigned to the terminal and the controller or host Trakker Antares 243X Hand Held Terminal User s Manual Problems While Configuring the Terminal continued Problem On the 2435 you see this error message when exiting the Configuration Menu Network configuration error Network is enabled Terminal IP address and Defau
14. Resume Execution Allowed ERO ER1 4 17 Trakker Antares 243X Hand Held Terminal User s Manual Using the Boot Menu To access the Boot menu you can e upgrade the firmware For help see Upgrading the Firmware in Chapter 2 of the 2400 Family system manual e reset the terminal For help see Resetting the Terminal on page 4 19 e remove the main battery and wait longer than 15 minutes to install a charged main battery This procedure also performs a destructive reset which can have unpredictable results The Boot Menu contains these commands Boot System Press to boot the terminal Once the terminal is finished booting your application EOOT MEHU appears on the screen 1 Boot System Run Loader Press C25 to load the terminal firmware To upgrade or load the firmware use the Firmware Upgrade option in the TRAKKER 3 Power Down Antares 2400 Menu System For help see Chapter 2 in the 2400 Family system manual 2 Run Loader Power Down Press C3 to turn off the terminal POWER DOWN IN 68 SEC When you turn on the terminal the Boot Menu screen appears again if POST passes 248XU104 eps Troubleshooting a Locked Up Application If the terminal or application is locked up and the terminal will not respond to any key sequences try the following steps in order 1 Press to turn off the terminal Press to turn on the terminal 2 Use the TRAKKER Antares 2400 Menu Syste
15. Terminal User s Manual For more information about upgrading firmware see Chapter 2 in the 2400 Family system manual For more information about downloading applications see How to Download and Run Applications in Chapter 3 of the 2400 Family system manual To clone configuration parameters and applications 1 Make sure the server terminal s configuration is saved in flash memory by scanning this bar code Save Configuration in Flash Memory 414 2 Load all applications and files to clone on the server terminal s C drive Run the clone application on the server unit a From the Main Menu select System Menu and then select Clone Unit b Select Server 4 Connect COMI on the server terminal to COM1 on the client terminal using the cloning cable Part No 216 909 001 sold and ordered separately The cloning process automatically begins once you connect the terminals The client terminal lists the applications when cloning is complete 5 On the server terminal press to exit You can also configure another terminal by connecting it to the server terminal Configuring Drives and Memory on the Terminal 2 12 The 243X come with a 750K flash drive C 512K RAM reserved for applications and an additional 2MB extended flash memory You can customize the terminal to your needs by configuring e up to 256K of the 512K RAM as a RAM drive e the additional 2MB flash memory to either store double byte fonts
16. Terminal ji Managing Battery Power To maximize the life of the battery pack use these power management features Situation Ways to Save Battery Power You are operating the terminal Press to turn off the terminal Remove the battery pack and the Battery status icon and insert another fully charged battery pack You must insert turns on another fully charged battery pack within 15 minutes of removing the old battery pack or you may lose data Or if you want to continue using the terminal and you do not have another battery pack insert the terminal into the powered vehicle dock The vehicle dock must be connected to an external power supply You are not using the terminal Make sure the Battery status icon is not on Press to turn for 5 minutes or longer off the terminal Or use the Automatic Shutoff feature Automatic shutoff turns off the terminal when there is no activity on the terminal for the length of time you set For help see Automatic Shutoff in Chapter 6 of the 2400 Family system manual You are going to store the Save your data and end your terminal session to minimize the terminal for more than a day risk of data loss Press to turn off the terminal Insert a fully charged battery pack before you store the terminal Using the Keypad The 243X has the following keypad options and overlays e 57 key alphanumeric keypad e 39 key function numeric keypad e TE 2000 terminal emulation overlays The 57 key alpha
17. an updated list of Intermec approved input devices for the 243X or for help determining which adapter cable you need see your Intermec sales representative Pin Assignments A 6 You can use these pin assignments to make your own serial cables or troubleshoot problems Pin Assignments for COM1 The following illustration shows the type of connector and the pin assignments for the COM1 port Charge in 12 VDC 6 NARA ETS RTS 4 5 IM 3 GND RXD 2 2251 TXD 243XU036 eps Specifications A Pin Assignments for the Input Device Connectors The following illustrations show the type of connectors and pin assignments for the input device connectors on both the standard connector module and the serial connector module Serial Connector Module Decoded Scanner Connector ZO 1 Not used Not used 6 2 RXD RTS 7 3 TXD Gis E 4 Not used en Co 5 GND 243XU040 eps Standard Connector Module Non Decoded Scanner Connector ZO 1 SSOS ENABLE 6 2 S DATA GND 7 3 SCAN LED oe See 5 V 9 ES 5 TRIGGER 243XU042 eps A 7 Index Symbols and Numbers CEM key See Control key CD key See Shift key 5 key See Function Left key E key See Function Right key key configuring to boot the terminal 4 17 turning the terminal on and off 1 13 See also Suspend Resume key 243X See terminal 3270 and 5250 terminal emulation See the TE 2000 5250 Terminal Emulation Programmer
18. and solutions Problem On the 2435 you configure the security ID and the changes do not appear to be saved You are configuring SOM or EOM in the Configuration Menu and cannot set two characters You are scanning a configuration command to set one of the serial port parameters and hear three low beeps For example you are trying to set EOM or SOM You scan or enter an option for the Scanner Selection configuration command and you hear three low beeps Solution You can only set the security ID with the RF network enabled The Network Activate command must be set to the RF network before you can save any changes to the Security ID command You may have a space in the SOM or EOM field The space does not show but it is a valid character To clear a space from the field put the cursor in the field and press IC Now set the two character value for SOM or EOM The order in which you scan serial port protocol configuration commands is important Configurable Serial Port CSP protocol uses EOM to determine the serial communications mode When EOM is disabled the terminal communicates in Character mode When EOM is enabled the terminal communicates in Frame mode To use Frame mode you need to set EOM first Next configure Handshake Configuration Commands Via Serial Port LRC SOM and then Poll To use Character mode you need to disable these same parameters in reverse order For help see Using Serial Communications
19. buffer When you press another key the key combination is entered into the terminal The Modifier Key status icon turns off unless the second key that you pressed is another modifier key that is different from the first one that you pressed For help using the status icons see Learning About the Status Icons on page 1 18 To flush the gt EY GD or GD key from the buffer without performing any action just press the key again The Modifier Key status icon turns off To use the Function Left Function Right Control and Shift keys 1 Press GS CD or The Modifier Key status icon turns on 2 Press the second key The Modifier Key status icon turns off For example to type the Euro symbol on a 39 key keypad press E The Modifier Key status icon turns on Press C02 The Modifier Key status icon turns off and a Euro symbol appears on the screen Capitalizing All Characters To type all alphabetic characters as uppercase letters you can e press before every letter you type e enable the Caps Lock feature For help continue with the next procedure Note You cannot access the TRAKKER Antares 2400 Menu System while the Caps Lock feature is enabled e use the Keypad Caps Lock configuration command For help see Keypad Caps Lock in Chapter 6 of the 2400 Family system manual Learning About the Terminal ji To enable Caps Lock 1 Press 5 The Modifier Key status icon turns on 2 Press E The
20. e adjust the display contrast When you use this key to change the backlight or contrast these changes are not saved permanently in flash memory To turn the backlight on and off e Press OCH Turn the backlight on to see the terminal s screen more easily in dimly lit environments The backlight stays on for the length of time set in the Display Backlight Timeout command as long as there is no keypad or scanning activity or until you press 3 Ct again For more information see Display Backlight Timeout in Chapter 6 of the 2400 Family system manual Note You use the battery power at a faster rate with the backlight turned on To change the display contrast e Press GCE Each time you press E CM it makes the display contrast one level darker There are eight contrast levels If the contrast is at the darkest level and you press E the contrast changes to the lightest contrast level For help see Display Contrast in Chapter 6 of the 2400 Family system manual Trakker Antares 243X Hand Held Terminal User s Manual Learning About the Status Icons 1 18 You can use the status icons on the right side of the screen to monitor the status of battery power special keys and network communications The status icons only turn on to indicate the current status When the 243X is off the icons are also off O Battery Network Connect e Network Transmit A Modifier Key 4 Caps Lock User Defined 243XU032 eps
21. install the battery pack you must remove the handstrap Rotate the handstrap hook 90 degrees and unhook it from the 243X a Handstrap hook 243XU011 eps 1 9 Trakker Antares 243X Hand Held Terminal User s Manual 2 Open the battery door a Push down on the battery door latch and slide it toward the bottom end of the 243X b Lift up the bottom edge of the ae Oe aN battery door to remove it You may need to pry the door open with a pointed object Remove the foam 243XU015 eps insert if necessary 3 Place the battery pack into the battery compartment with the contacts pointed toward the bottom of the 243X 4 Push the battery pack down until it locks into the connectors in the battery compartment 5 Insert the top edge of the battery door into the top of the battery compartment Push the door down to close it over the battery compartment 6 Push the battery door latch up and slide it toward the top end of the 243X to lock the door in place The 243X initializes after you install a charged battery pack The green LED above the screen turns on briefly 7 Attach the handstrap by inserting the handstrap hook as shown and rotating the handstrap hook 90 degrees toward the top of the terminal gt 00 Handstrap hook gt D 243XU002 eps Note The handstrap is most effective if it crosses the entire back of the hand and not just the fingers 1 10 Learning About the
22. or to use as a 2MB drive Configuring the RAM Drive The 243X has a total of 512K RAM for the application execution space You can configure up to 256K of the total 512K application execution space as a RAM drive If the RAM drive is configured your application execution space is reduced by the amount of the RAM drive Configuring the Terminal 2 For example if your application size is 64K and drive E is configured as a 256K RAM drive you are using 320K of the 512K application execution space The application uses the remaining 192K of RAM as a Malloc free dynamic memory pool By default the RAM drive is not configured and the memory is available for applications You can configure the size of the RAM drive E and use drive E to temporarily store data and files up to 128 files After you disable or configure the RAM drive you must save the configuration in flash memory and boot the terminal for the change to take effect For help see Saving Configuration Changes in Flash Memory in Chapter 2 of the 2400 Family system manual Note When you boot or reset the terminal all files on the RAM drive are destroyed For help configuring the RAM drive see RAM Drive Size in Chapter 6 of the 2400 Family system manual Configuring Flash Memory You can use the 2MB extended flash memory either to store double byte fonts or to use as a 2MB drive By default the 2MB of flash memory is configured to store a double byte font
23. s Guide or the TE 2000 3270 Terminal Emulation Programmer s Guide 802 11b radio access points configuring 3 13 specifications A 5 Wi Fi certified 1 3 A About TRAKKER 2400 screen defined 2 5 accent marks entering 1 15 accessories described 1 6 active configuration 2 4 alphanumeric keypad options described 1 11 Antares See terminal antenna internal 1 4 applications options described A 4 TRAKKER Antares 2400 Menu System using 2 4 to 2 11 troubleshooting 4 13 ASCII control characters postamble and preamble entering 2 8 extended characters configuring 2 8 audio signals 1 4 list of 1 20 volume adjusting 1 19 Automatic Shutoff command managing battery power 1 11 B backlight turning on and off 1 17 backup power source described 1 4 specifications A 3 bar code conventions defined xi bar code labels quiet zone defined 1 22 reader commands troubleshooting 4 5 4 7 scanning described 1 21 troubleshooting 4 15 Index bar code symbologies list of A 5 troubleshooting bad decode 4 5 See also the Trakker Antares 2400 Family System Manual battery charger terminal accessory described 1 6 battery charger using 1 9 battery pack charging 1 9 described 1 4 determining when low 1 8 installing 1 9 managing power 1 11 Battery status icon described 1 18 using 1 8 beep audio signals list of 1 20 three low beeps troubleshooting 4 6 4 7 volume adjusting 1 19 See also
24. see Configuring the Terminal With the Menu System in Chapter 2 4 19 Trakker Antares 243X Hand Held Terminal User s Manual Cleaning the Scanner Window and Terminal Screen 4 20 CAUTION The terminals are built for use in an industrial working environment You may need to perform these minor maintenance tasks to keep the terminal in good working order e Clean the scanner window e Clean the terminal screen Clean the scanner window and terminal screen as often as needed for the environment in which you are using the terminal To clean the scanner window and terminal screen 1 Press to turn off the terminal 2 Use a solution of mild soap and water Dip a clean towel or rag in the soap and water solution and wring out the excess solution Wipe off the scanner window and terminal screen Do not allow any abrasive material to touch these surfaces 4 Wipe dry Caution There are no user serviceable parts inside the terminal Opening the unit will void the warranty and may cause damage to the internal components Conseil La terminal ne contient pas de pieces r visibles par Vutilisateur Le fait d ouvrir Punit annule la garantie et peut endommager les pieces internes Specifications Specifications A This appendix lists the terminal s physical and environmental specifications Physical and Environmental Specifications You can use the tables in this section to find technical information about these fea
25. sending and receiving information through the network and the terminal appears to be operating slowly Solution The 2435 is connected to the access point but is trying to establish communications with the DCS 30X and the host computer Make sure the terminal is correctly configured for your network In a UDP Plus network make sure the DCS 30X is configured and data collection is started In a TCP IP network make sure the host computer is configured and running If the network is configured correctly try shutting down and restarting the DCS 30X to establish communications You can also reset the terminal For help see Resetting the Terminal on page 4 19 There may be a problem with the host computer a problem with the connection between the DCS 30X and the host computer or a problem with the connection between the access point and the host TCP IP Check with your network administrator to make sure the host is running and allowing users to login to the system In a UDP Plus network there may be a problem with the connection between the DCS 30X and the host computer Check with your network administrator or use the user s manual for the DCS 30X to troubleshoot any potential problems with the server In a TCP IP network there may be a problem with the connection between the access point and the host computer Check with your network administrator or use your access point user s manual to trouble shoot any potential proble
26. the following serial port parameters e Baud rate e Data bits e Parity e Stop bits e Flow control Operating the Terminal in a Network 3 Configurable Protocol Configurable protocol is based on Intermec s Polling Mode D protocol except that you have the option to change some of the serial port protocol parameters or remove specific events from the protocol such as poll or handshake You can configure the following serial port parameters e Baud rate e Data bits e Parity e Stop bits e Flow control e EOM End of Message e Configuration commands via serial port e LRC e SOM Start of Message e Handshake enabled or disabled e Poll Polling enabled or disabled e Timeout Delay Configurable protocol uses EOM to determine one of the following serial communications modes Character mode When EOM is disabled the terminal communicates in Character mode processing each character Character mode supports both XON XOFF and CTS RTS flow control Frame mode When EOM is enabled the terminal communicates in Frame mode When a terminal sends a packet it adds a protocol character When a terminal receives a packet it strips any protocol characters before it sends the information to the terminal application Frame mode supports both XON XOFF and CTS RTS flow control In Frame mode you can also configure the following serial port parameters e Configuration commands via serial port e Handshake e LRC e SOM After yo
27. time you must perform certain steps such as setting the time and date You can find this information throughout this user s manual However if you want to start using the terminal immediately see the Trakker Antares 243X Hand Held Terminal Quick Start Guide Part No 071792 To use the 243X for the first time 1 Unpack the terminal and documentation 2 Charge and install the battery pack sold separately For more information about batteries see Using the Terminal s Battery Pack on page 1 8 3 Press to turn on the terminal For more information about the keypad see Using the Keypad on page 1 11 4 Optional Set the time and date For help using the TRAKKER Antares 2400 Menu System see Configuring the Terminal With the Menu System in Chapter 2 Learning About the Terminal ji 5 Configure the serial port parameters For more information see Using Serial Communications on the Terminal in Chapter 3 6 2433 only Configure the RF parameters For more information see Using RF Communications on the Terminal in Chapter 3 7 Enable the bar code symbologies that you want to be able to scan For more information see Chapter 6 Configuration Command Reference in the 2400 Family system manual 8 Exit the menu system and save your configuration changes to flash memory For help see Exiting the Menu System in Chapter 2 When you are done with these steps the default applicati
28. using a reliable RF protocol UDP Plus to the DCS 30X The DCS 30X translates UDP Plus to a reliable wired protocol TCP IP and sends the data to the host For more information see the user s manual for the DCS 30X Note You can use a 2433 running TCP IP and the DCS 30X in a pass through network You establish a direct TCP IP socket connection from the 2435 to the host through the server To allow the 2435 to communicate with the DCS 30X you must perform these tasks on the server e Define the host communications parameters which includes the physical connection network adapter cards to the host e Configure the UDP Plus network e Assign an IP address to each 2435 If your DCS 30X is operating as a DHCP Dynamic Host Configuration Protocol server you also can leave the default terminal IP address as 0 0 0 0 to enable the 243X as a DHCP client The 243X can receive terminal IP addresses dynamically from the DHCP server For help see DHCP Terminal in Chapter 6 of the 2400 Family system manual e Enable all 2435 terminals e Define the host environment parameters which includes configuring for terminal emulation or client server applications To use dcBrowser you do not define the host environment parameters You must e create an HTML application e configure the dcBrowser gateway Configuring the Access Points Access points act as bridges to provide communications between the wired network and the RF UDP P
29. 1 Code 3 Hit any key To exit You try to run a DOS application in the TRAKKER Antares 2400 Menu System and see this message Not a valid application A DOS command does not work The terminal does not boot after you modified the CONFIG SYS file to configure a ROM DOS RAM drive Solution You need to free conventional memory You need to free conventional memory You must set the RAM Drive Size configuration command For help see RAM Drive Size in Chapter 6 Configuration Command Reference in the 2400 Family system manual You tried to run a DOS EXE application from the TRAKKER Antares 2400 Menu System You can only run BIN applications in the menu system To run a DOS EXE application enter the filename at the DOS prompt For help see Running DOS Applications and Using ROM DOS Commands in Appendix D of the 2400 Family system manual For a list of commands see Using ROM DOS Commands in Appendix D of the 2400 Family system manual Correct the error in CONFIG SYS and use the DOS software tools to recreate drive A with the corrected CONFIG SYS file 4 13 Trakker Antares 243X Hand Held Terminal User s Manual Problems Transmitting Data Through the Serial Port If you are having problems sending or receiving data through the serial port on the terminal check these possible problems e Make sure the terminal is connected to the PC host computer or serial device through COM1 For help se
30. 1 16 keys D using 1 14 CH using 1 14 MD using 1 14 E using 1 14 Yo using 1 13 click audio signals 1 20 conventions defined x Trakker Antares 243X Hand Held Terminal User s Manual keys continued Scan button 1 21 side scan buttons 1 21 special keys finding 1 12 L languages international keypads 1 15 laser scanner See scanner LED See Good Read LED lock up application troubleshooting 4 18 terminal troubleshooting 4 6 M Malloc free dynamic memory pool 2 12 managing battery power 1 11 manual audience and purpose described viii bar code conventions xi command conventions xii keypad conventions x software screens and messages conventions xi summary of each chapter ix terminology defined ix Master Polling protocol described 3 10 memory described 1 25 flash saving configuration changes 2 10 RAM saving configuration changes 2 10 specifications A 4 Menu System See TRAKKER Antares 2400 Menu System menus Configuration Menu defined 2 4 Diagnostics Menu defined 2 4 selecting 2 6 System Menu defined 2 5 TRAKKER Antares 2400 Menu System selecting 2 6 messages conventions defined xi Model 200 Controller described ix See also DCS 30X models described 1 3 Modifier Key status icon described 1 19 modifier keys using 1 14 N NET port 1 21 network communications serial protocols described 3 8 troubleshooting 4 11 4 14 equipment required 3 11 networ
31. 4 TE 2000 See terminal emulation temperature operating and storage range A 4 terminal accessories list of 1 6 booting 4 17 configuring summary of methods 2 3 using clone application 2 11 using TRAKKER Antares 2400 Menu System 2 4 to 2 11 described 1 3 dimensions A 3 drives described 1 25 features described 1 4 getting started list of steps 1 26 keypad options described 1 11 managing power 1 11 manual audience and purpose viii models described 1 3 options described 1 5 resetting 4 19 scanner using 1 21 terminology defined ix troubleshooting guide to 4 3 terminal emulation application options A 4 keypad options A 4 using 1 16 overlay options described 1 11 session problems establishing 4 12 1 8 terminal emulation continued status icons using to monitor 3 14 See also the TE 2000 5250 Terminal Emulation Programmer s Guide TE 2000 3270 Terminal Emulation Programmer s Guide or the TE 2000 VT ANSI Terminal Emulation Programmer s Guide terminology defined ix TRAKKER Antares 2400 Menu System ASCII control characters entering 2 8 check boxes marking 2 7 configuring the terminal 2 4 to 2 11 exiting 2 10 fields filling in 2 6 illustrated 2 5 menus and commands selecting 2 6 RAM drive configuring 2 12 screens exiting 2 10 starting 2 4 troubleshooting audio signals list of 1 20 bar code symbologies 4 5 4 16 communications using status icons 3 14 configuri
32. 6 807 001 sold and ordered separately 2 Connect the serial adapter cable to the serial power connector on the 243X To connect the 243X to a serial device using the input device connector 1 Attach a serial device to the RS 232 null modem serial cable Part No 070268 sold and ordered separately 2 Connect the serial cable to the input device connector on the 243X You can transfer data between the 243X and the serial device For help see Using Serial Communications on the Terminal in Chapter 3 Defining the Terminal s Drives N Drive D or font set RAM drive The terminals come with the following memory and drives On each drive filenames are customer defined using eight characters with a three character extension You cannot define any subdirectories 750K flash J Drive C 2MB flash drive font set 750K flash drive 2MB flash drive font set Drive C 256K configurable Optional 2MB or 256K 4MB extended _ configurable storage drive RAM drive 7 C Drive E 4 NS 7 se 243X030 eps 1 25 Trakker Antares 243X Hand Held Terminal User s Manual Drive C is a 2MB flash drive You can use up to 750K of this flash drive to store up to 128 files on drive C Applications must be stored on drive C You use standard ANSI C library interface definitions to access the information on this drive Drive D or font set is 2MB drive of flash memory that you can configure as driv
33. Caps Lock icon turns on and the Modifier Key icon turns off Type an alphabetic character The letter appears as an uppercase character on the terminal s screen The Caps Lock feature remains on until you disable it To type a lowercase letter with Caps Lock enabled e Press and an alphabetic character To disable Caps Lock 1 Press 5 The Modifier Key status icon turns on 2 Press E The Caps Lock and Modifier Key status icons turn off 3 Type an alphabetic character The letter appears as a lowercase letter on the terminal s screen Using the International Keypads You can order the 243X with an International keypad overlay that supports French German Italian Portuguese and Spanish Like the U S English keypads you use the international keypad to enter all the characters printed on or above the keys For help see Typing the Characters Printed on the Keypad on page 1 13 You can also use the international keypad to type characters with diacritical marks To type characters with a diacritical mark 1 39 key keypad Press a The Caps Lock status icon turns on 2 Press E The Modifier Key status icon turns on Press the key that the diacritical mark appears above To Type 39 Key 57 Key circumflex E 67 grave cs umlaut ee CE3 acute c tilde To flush the accent mark from the keypad buffer without entering any key press E twice The Modifier Key status icon turns off 1 15
34. Data Collection Browser dcBrowser e 2435 TE 2000 terminal emulation Connectivity Options e RS 232 e 2435 TCP IP with DHCP e 2435 UDP Plus with TFTP Memory e 4MB flash memory 750K available for use additional 2MB flash for double byte fonts or drive D e IMB battery backed RAM 512K available for user e 2430 Extended memory option for an additional 2MB or 4MB SRAM storage drive Specifications A 802 11b Radio Specifications Radio type Channels Data rate Range 11 Mbps Frequency band Direct sequence spread spectrum 11 North America 13 Europe 4 France 1 Japan 11 Mbps High 5 5 Mbps Medium 2 Mbps Standard 1 Mbps Low with automatic fallback for increased range 160 m 525 ft open environment 50 m 165 ft semi open environment 24 m 80 ft closed environment 2 4 to 2 5 GHz world wide OpenAir Radio Specifications Radio type Channels Data rate Range Frequency band Frequency hopping spread spectrum 15 1 6 Mbps 0 8 Mbps fallback Up to 150 m 500 ft indoors Up to 300 m 1 000 ft outdoors 2 4 to 2 5 GHz worldwide Wired Data Communications RS 232C serial port COM1 XMODEM YMODEM protocol for data transfer Protocols Binary Configurable Serial Protocol Master Polling and Polling Mode D Bar Code Symbologies Codabar Code 11 Code 2 of 5 Code 39 Code 93 Code 128 e Interleaved 2 of 5 e MSI e PDF 417 e Plessey e UPC EAN No
35. F format To order printed versions of the Intermec manuals contact your local Intermec representative or distributor Learning About the Terminal Learning About the Terminal I This chapter introduces the Trakker Antares 2430 and 2435 hand held terminals and their features including the batteries memory drives and input devices It also describes how to start using the 243X What Are the Trakker Antares 243X Terminals The 2430 and 2435 are ergonomic hand held data collection terminals You can use these programmable terminals to run custom applications or terminal emulation applications 243XU010 eps 2430 The 2430 is a programmable data collection terminal that runs custom batch applications The 2430 has a flash drive to store applications and files and an integrated input output I O port to transmit data to and accept data from a host computer or other serial device using RS 232 communications The versatile display features of the 2430 allow you to resize the screen based on operator preference and work environment 2435 The 2435 has all of the same functionality as the 2430 with the additional ability for real time communications through an RF network The 2435 can communicate with a host either through the access points and the DCS 30X or directly through the access points The 2435 can also run client server applications TE 2000 terminal emulation applications and Data Collection Browser dcBrowser which
36. P Plus described 3 11 to 3 14 3 12 protocol stack checking the protocol loaded 2 5 Q quiet zone bar code labels 1 22 R radio 802 11b access points configuring 3 13 specifications A 5 OpenAir access points configuring 3 13 specifications A 5 troubleshooting 4 11 RAM described 1 26 RAM Drive Size command 2 12 saving configuration changes 2 10 specifications A 4 reader commands troubleshooting 4 5 4 7 resetting the terminal 4 19 resume booting the terminal 4 17 described 1 13 RF communications radio specifications A 5 site survey planning 3 11 status icons using to monitor 3 14 troubleshooting 4 11 RF network equipment required 3 11 illustrated 3 4 installing overview 3 11 protocol checking the protocol loaded 2 5 terminal configuring 3 14 RF port 1 21 running applications troubleshooting 4 13 S safety procedures vii saving configuration changes exiting screens 2 9 TRAKKER Antares 2400 Menu System exiting 2 10 Scan button using 1 21 scanner commands listed 1 24 connecting to terminal 1 24 Index scanner continued troubleshooting 4 15 See also input devices screen cleaning 4 20 contrast adjusting from the keypad 1 17 conventions defined xi specifications A 4 status icons Battery 1 18 Caps Lock 1 19 illustrated 1 18 Modifier Key 1 19 Network Connect 1 18 Network Transmit 1 19 User Defined 1 19 Security ID troubleshooting 4 6 serial adap
37. Selecting Menus and Commands 2 6 Filling In Fields 2 6 Marking Check Boxes 2 7 Entering ASCII Control Characters 2 8 Exiting Screens and Saving Changes 2 9 Exiting the Menu System 2 10 Configuring the Terminal With the Clone Application 2 11 Configuring Drives and Memory on the Terminal 2 12 Configuring the RAM Drive 2 12 Configuring Flash Memory 2 13 Operating the Terminal in a Network How the Terminals Fit Into Your Network 3 3 Using Serial Communications on the Terminal 3 7 Choosing a Communications Protocol 3 8 Binary Protocol 3 8 Configurable Protocol 3 9 Master Polling Protocol 3 10 Point to Point Protocol 3 10 Polling Mode D Protocol 3 10 Contents Using RF Communications on the Terminal 3 11 Planning the Network Connection 3 11 Configuring the DCS 30X 3 12 Configuring the Access Points 3 12 OpenAir Radio 3 13 802 11b Radio 3 13 About the Network Parameters 3 14 Monitoring Network Communications 3 14 Troubleshooting and Maintaining the Terminal How to Use This Chapter 4 3 Problems While Operating the Terminal 4 4 Problems While Configuring the Terminal 4 6 Problems Communicating With RF Network Devices 4 11 Problems While Running Applications 4 13 Problems Transmitting Data Through the Serial Port 4 14 Problems Transmitting Data Through the DCS 30X 4 14 Problems Scanning Bar Code Labels 4 15 Booting the Terminal 4 17 Booting the Terminal on Resume 4 17 Using the Boot Menu 4 18 Troubleshooting a Locked Up
38. TRAKKER Antares 2400 Menu System at a Glance Configuration Menu Diagnostics Menu System Menu About TRAKKER 2460 CONFIGURATION MENU ymbology Ds Menu Communications Menu Terminal Menu SYMBEOLOGIES MENU Code 39 Codabar Code 93 x Code 128 20f5 Y I 20f5 MEI Plessey UPC EAN T No Load Default Values Set Time and Date Store Configuration Upgrade Firmware Clone Unit CONFIGURATION MENU Sumbologies Menu b D Mi ommunications Menu Terminal Menu ZYMEOLOGY IDs MENU All Sumbology IDs Code 39 Code 128 Codabar Code 93 Software Diagnostics Code 11 Hardware Diagnostics I 20f5 System Diagnostics P MSI Plessey UPC A UPC E EAN 8 EAN 13 3 20f5 2 Bar St Ep 3 20f5 3 Bar 3t Ep CONFIGURATION MENU Sumbologies Menu P Sumbology IDs Menu Communications Menu Terminal Menu SOFTWARE DIAGNOSTICS Error Logger Application Events Task Status Clear Task Profiles Font Test Keypad Table COMMUNICATIONS MENU Primary Network Advanced Network Radio Serial Port E COM1 HARDWARE DIAGNOSTICS Hardware Config BatteryrPIC Status Display Test Keypad Test Main Board Menu Radio Test Scanner Test CONFIGURATION MENU Sumbologies Menu Sumbology IDs Menu Communications Menu TERMINAL MENU Append Time Beeper Display Keypad Power Management Prea
39. Unpacking the Terminal When you remove the 243X from its box save the box and shipping material in case you need to ship or store the terminal The terminal shipping box contains External power supply adapter cable ae 2430 or 2435 hand held terminal Information packet 243XU0013 eps e 2430 or 2435 hand held terminal e External power supply adapter cable e 243X quick start guide e Manual safety supplement Important 243X Information e Handstrap attached to the back of the 243X 1 7 Trakker Antares 243X Hand Held Terminal User s Manual Using the Terminal s Battery Pack WARNING Warning The lithium ion battery pack that is used in this device may present a fire or chemical burn hazard if it is mistreated Do not disassemble it heat it above 100 C 212 F or incinerate it Avertissement Le paquet de piles d ions de lithium qui est utilis dans cet appareil peut presenter un risque feu ou un risque chimique de br lure s il est maltrait Il ne faut pas le d sassembler le r chauffer une temp rature plus lev e que 100 C 212 F ou Pincin rer The main power source for the 243X is a lithium ion battery pack When you change the battery pack a backup power source maintains the terminal status memory and real time clock for at least 15 minutes Follow these tips to get the best battery performance and life possible Note Do not press when there is no battery pack installed in
40. XX press Enter There is an error receiving data from the DCS 30X XX represents the status code error Note the error code listed in the message and contact your local Intermec service representative for help Press to continue Shutting down The DCS 30X is shutting down You may continue collecting data and buffer the transactions in the terminal until the DCS 30X starts again or stop collecting data with the terminal Controller Shutdown The DCS 30X has shut down You may continue collecting data and buffer the transactions in the terminal until the DCS 30X starts again or stop collecting data with the terminal Troubleshooting and Maintaining the Terminal Problems Scanning Bar Code Labels If you cannot scan bar code labels or you are having problems with the scanner check these possible problems Problem The terminal is turned off You cannot see a red beam of light from the scanner when you press the scan button and aim the scanner at a bar code label WARNING You have an input device attached to the terminal and it cannot read any bar code labels You try to scan a bar code label with an input device and the integrated scanner on the terminal turns on The input device connected to the terminal does not appear to work well or read bar code labels very quickly Solution Make sure the terminal is turned on Press to turn on the terminal You may be too far away from the bar code label Try moving close
41. able interpretation For example Change Configuration Name MINA Br code Cote 39 O4 Human readable eens interpretation The asterisks at the beginning and end of the human readable interpretation are the start and stop codes for a Code 39 bar code label If you are using a bar code printing utility it may automatically supply the asterisks as the start and stop code so that you only need to type the actual text of the command You can also create and print configuration labels and reader command labels in Code 93 which has its own start and stop codes Conventions for Software Screens and Messages This manual includes illustrations that represent how the Trakker Antares 2430 and 2435 terminals display software screens and messages Here are two examples Configuration Menu Diagnostics Menu Eustem Menu About TRAKKER 2466 File name NM elect item Enter Next screen CF11 Help Escl Exit 243XU050 eps 243XU060 eps The TRAKKER Antares 2400 Menu System software screens are 16 lines by 20 characters like the Main Menu screen example shown here These screens are centered and formatted to fit on the 2430 and 2435 screens xi Trakker Antares 243X Hand Held Terminal User s Manual xii Conventions for Commands This manual includes sample commands that are shown exactly as you should type them on your terminal or network device The manual also describes the syntax for many commands defini
42. al saves the current configuration as the active configuration The Exiting TRAKKER Antares 2400 Menu System screen appears Choose No and press to exit without saving The terminal continues to use your changes until you boot or reset the terminal The Exiting TRAKKER Antares 2400 Menu System screen appears Choose Cancel and press to return to the Main Menu Exiting TRAEKKER Antares 2468 Menu System DK CANCEL 243XU055 eps 5 Choose OK and press to exit the TRAKKER Antares 2400 Menu System Choose Cancel and press to return to the Main Menu After you exit the menu system the terminal will resume the application you were running when you started the menu system Configuring the Terminal With the Clone Application The clone application uses XMODEM 1K protocol to copy configuration parameters and applications from one 243X server terminal to another client terminal The server and client terminals must have the same e hardware configuration e version of firmware e version of the clone application The clone application copies all configuration parameters except for terminal IP address from the server terminal to the client terminal You must configure the terminal IP address separately The clone application also removes all existing files on the client terminal s C drive and replaces them with the files on the server terminal s C drive 2 11 Trakker Antares 243X Hand Held
43. ame mode described 3 9 configuration active 2 4 current 2 4 default 2 4 configuration commands Automatic Shutoff 1 11 Flash Memory Configuration 2 13 RAM Drive Size 2 12 troubleshooting 4 6 4 7 See also the Trakker Antares 2400 Family System Manual Configuration Menu defined 2 4 Configuration Menu problems while exiting 4 6 configuring booting the terminal on resume 4 17 drives and memory 2 12 flash memory 2 13 network overview 3 11 protocol parameters Binary 3 8 Configurable 3 9 Master Polling 3 10 Point to Point 3 10 Polling Mode D 3 10 RAM drive 2 12 summary of methods 2 3 1 4 configuring continued TRAKKER Antares 2400 Menu System 2 4 to 2 11 troubleshooting 4 6 connecting an input device 1 24 connectivity options described A 4 connector modules described 1 23 connectors pin assignments COMI A 6 input device A 7 contrast display adjusting 1 17 control characters entering 2 8 Control key using 1 14 conventions bar code defined xi commands defined xii keypad defined x screens and messages defined xi warnings and cautions defined viii copying configurations to another terminal 2 11 current configuration 2 4 customizing the terminal 2 3 D Data Collection Browser See dcBrowser dcBrowser configuring 3 12 DCS 30X troubleshooting 4 14 default configuration described 2 4 restoring 4 5 Default Router command determining when to configure 3 14 d
44. ar code label with the integrated scanner or an input device that is connected to the terminal This LED turns off after 2 seconds unless you start scanning another label Release the Scan button Note You can configure scanning options to scan multiple bar code labels without pressing the Scan button each time For help see Scanning Options on page 1 24 To successfully read a bar code label the laser beam in the scan module must see all the bars in a label and a clean non printed space or quiet zone at each end of the label a S A A Quiet zone before and after bar code y 243XU098 eps Learning About the Terminal I Use the following guidelines to achieve a successful scan e Hold the terminal so that the scanner is pointing toward the bar code label Tilt the terminal up or down slightly 20 degrees e Optimum scan angles vary with the type and print quality of the bar code label the distance of the scanner from the label and the lighting in the area e Do not scan the bar code label straight on In a 2 degree conical dead zone directly above the label the laser beam may reflect back into the scanner window and prevent the terminal from reading the label At certain angles and straight on you may not see the laser beam Learning About the Connector Modules The 243X has two different connector module options Serial Power Serial Power connector E i Input device I
45. audio signals Binary protocol described 3 8 blue keys using 1 13 booting the terminal cold boot 4 19 configuring the key 4 17 POST failed error message 4 4 troubleshooting 4 4 turning on the terminal 1 13 warm boot 4 19 box shipping contents of 1 7 C cables for input devices A 6 terminal accessories 1 6 capitalizing characters 1 14 Caps Lock status icon described 1 19 cautions defined viii CGA compatible screen described 1 4 specifications A 4 Character mode EOM described 3 9 troubleshooting 4 8 characters capitalizing 1 14 typing 1 13 charging the battery pack 1 9 check boxes marking 2 7 cleaning scanner window 4 20 terminal screen 4 20 clone application configuring the terminal 2 11 Trakker Antares 243X Hand Held Terminal User s Manual cloning cable connecting to terminal 2 12 terminal accessory described 1 6 cold boot 4 19 COM ports See serial port COM1 described 1 20 pin assignments A 6 See also serial port commands conventions defined xii selecting 2 6 TRAKKER Antares 2400 Menu System selecting 2 6 See also the Trakker Antares 2400 Family System Manual communications protocols Binary 3 8 Configurable 3 9 Master Polling 3 10 Point to Point 3 10 Polling Mode D 3 10 serial described 3 8 RF specifications A 5 status icons using to monitor 3 14 troubleshooting 4 11 4 14 Configurable protocol Character mode described 3 9 described 3 9 Fr
46. c or 39 key function numeric keypad and overlays for U S English or International languages Integrated laser scanner standard range long range or extra long range Standard connector module supports non decoded tethered scanners or serial connector module supports decoded tethered scanners IBM 3270 IBM 5250 and VT100 220 320 and ANSI TE 2000 terminal emulation application with 57 key alphanumeric or 39 key function numeric keypads UDP Plus DCS 30X network or TCP IP network protocol dcBrowser application Trakker Antares ROM DOS support WLI Forum 2 4 GHz OpenAir radio or IEEE 802 11b radio This manual explains how to use the features and options available on all models of the Trakker Antares terminals For additional help using terminal emulation see the appropriate TE 2000 manual TE 2000 5250 Terminal Emulation Programmer s Guide Part No 977 055 004 TE 2000 3270 Terminal Emulation Programmer s Guide Part No 977 055 003 TE 2000 VT ANSI Terminal Emulation Programmer s Guide Part No 977 055 005 For additional help using dcBrowser see the documentation that ships with your DCS 30X the dcBrowser gateway software or the Data Collection Browser Client User s Guide Part No 070011 1 5 Trakker Antares 243X Hand Held Terminal User s Manual 1 6 Accessories for the Terminals You can use these accessories sold and ordered separately with the 243X Vehicle Dock The vehicle dock is availabl
47. cters You can include ASCII control characters in a postamble or preamble by using the TRAKKER Antares 2400 Menu System For a definition of the postamble or preamble see Chapter 6 Configuration Command Reference in the 2400 Family system manual You can configure the postamble or preamble to be characters from the full or extended ASCII character sets For example the Field Exit code for 5250 terminal emulation is an extended ASCII character that is often configured as the postamble Note For help using the 5250 Field Exit code see the appropriate TE manual To enter ASCII characters for a preamble or postamble 1 Decide which ASCII control character you want to set for the preamble or postamble Look up the control character in the Full ASCII Table in Appendix B of the 2400 Family system manual and find the two digit hexadecimal number For example ETX in the Full ASCII Table is the hexadecimal value 03 To enter an extended ASCII character PREAMBLE Y POSTAMBLE look up the two digit hexadecimal number for the character in the Trakker Antares Terminal Font Set in Appendix C of the 2400 Family system manual For example Postamble U the 5250 Field Exit code has the BD xBA hexadecimal value 9A 2 Use the TRAKKER Antares 2400 Menu Preamble System to configure a preamble or OK CANCEL postamble From the Main Menu choose Configuration Menu 243XU057 eps From
48. diagnostics to help analyze and solve problems For help see Chapter 4 Running Diagnostics in the 2400 Family system manual If you have problems with the TE 2000 terminal emulation applications see the appropriate TE manual If you send the terminal in for service it is your responsibility to save the terminal data and configuration Intermec is only responsible for ensuring that the keypad and other hardware features match the original configuration when repairing or replacing your terminal Problems While Operating the Terminal If you are operating the terminal and have trouble check these possible problems and solutions Problem You press to turn on the terminal and the screen is blank and nothing happens The terminal is booting and you see a message that POST failed The terminal displays the Boot Menu You are sending and receiving information through the network and the terminal appears to be operating slowly Solution The battery pack may not be installed correctly For help see Installing the Battery Pack in Chapter 1 The battery pack may be discharged Replace the battery pack with a spare charged battery pack or charge the battery pack and try again The screen displays the system that failed POST Report the error message to your supervisor Press C to exit the error message The Boot Menu appears Press CD to boot the terminal Your application appears on the screen If the ter
49. e Connecting to a Serial Device or Network in Chapter 1 e Make sure you are using the appropriate cable to connect the terminal to the PC host or serial device e Make sure the terminal s serial port parameters are configured to match the serial port configuration on the host computer or serial device For help see Using Serial Communications on the Terminal in Chapter 3 Problems Transmitting Data Through the DCS 30X If you have a problem while running the application on the terminal in a UDP Plus network check these possible communications problems Problem Solution Transaction Buffer Full The buffer holding transactions to be sent to the controller is full Stop collecting data with this terminal Make sure the terminal is communicating with the DCS 30X and let the terminal send all the transactions in the buffer before you continue collecting data Sending Buffer Transactions This is an information message to tell you that buffered transactions are now being sent to the DCS 30X You can begin collecting data again once the message clears Transaction Aborted The transaction just sent to the DCS 30X was not received Try sending the transaction again Transmit Error XX press Enter There is an error transmitting data to the DCS 30X XX represents the status code error Note the error code listed in the message and contact your local Intermec service representative for help Press to continue Receive Error
50. e D Use this flash drive to store large lookup tables and data files You can store up to 128 files You can also order the flash memory to come pre loaded with a double byte font set To configure this flash memory see Flash Memory Configuration in Chapter 6 of the 2400 Family system manual Drive E isa configurable RAM drive up to 256K The contents of this drive are erased when you boot or reset the terminal You can store up to 128 files on drive E and you can access these files using standard ANSI C functions By default the RAM drive 1s not configured and the memory is available for programmable Malloc memory allocations To configure the RAM drive see RAM Drive Size in Chapter 6 of the 2400 Family system manual Drive G optional is an optional 2MB or 4MB extended storage drive that is only available on the 2430 Use this drive to store large lookup tables and data files You can store up to 128 files on drive G and you can access these files using standard ANSI C functions Malloc free memory On the terminals applications are customer defined You have 512K total RAM that you can use for the application execution space You can also configure this RAM to be the RAM drive up to 256K The remaining RAM is the Malloc free memory pool Application RAM drive Malloc free 512K RAM execution space drive E memory pool Using the Terminal for the First Time 1 26 Before you can use the 243X for the first
51. e Terminal You seldom need to boot or reset the terminal When you boot the terminal it runs through power on self test POST to test each major subsystem The terminal uses the configuration currently saved in flash memory After the terminal is finished booting your application appears on the screen You can boot the terminal using these two methods e Configure the key to boot the terminal when you turn on the terminal e Use the Boot Menu Booting the Terminal on Resume When you press to turn off the terminal it turns off and goes into Suspend mode When you press to turn on the terminal it resumes or boots depending on the terminal configuration There are two ways to configure the key using the Resume Execution configuration command Resume Execution Not Allowed Configures the terminal to boot and restart your application each time you press to turn on the terminal Use this option 1f you want to restart your application every time you turn on the terminal Resume Execution Allowed Configures the terminal to resume exactly where it was when you turned off the terminal Use this option to resume working each time you turn on the terminal You can configure the Resume Execution command by using the TRAKKER Antares 2400 Menu System or by scanning these bar code labels For help see Chapter 2 Configuring the Terminal or Resume Execution in Chapter 6 of the 2400 Family system manual Resume Execution Not Allowed
52. e in a standard model Part No 071805 and a powered model Part No 071695 This accessory allows you to easily mount the 243X to a variety of surfaces 22400 Battery Charger The battery charger Part No Z2400A lets you charge up to four lithium ion battery packs at one time The battery charger senses when a battery pack is fully charged and will not overcharge it ensuring long and consistent battery pack life Handle The detachable pistol grip handle Part No 067802 provides a convenient way to hold the terminal and use trigger activated scanning External Power Supply The external power supply Part No 065236 allows you to power the terminal and charge the battery pack The power supply comes with a North American power cord If you are using the terminal outside North America you need to purchase the appropriate power cord for your local power supply External Power Supply Adapter Cable The external power supply adapter cable Part No 071776 is shipped with the 243X Use this cable to connect the 243X to the external power supply Serial Adapter Cable The serial adapter Part No 216 807 001 allows the 243X to communicate with a host computer or other serial device through the serial port Cloning Cable The cloning cable Part No 216 909 001 allows you to connect two 243X terminals so that you can use the clone application to copy configuration parameters from one 243X to another 243X Learning About the Terminal I
53. efining terminal drives 1 25 determining when the battery pack is low 1 8 diacritical marks entering 1 15 Diagnostics Menu defined 2 4 dimensions of the terminal A 3 docking connector terminal accessory described 1 6 documentation bar code conventions defined xi command conventions defined xii keypad conventions defined x screen and message conventions defined xi summary of each chapter ix warnings and cautions defined viii double byte fonts configuring flash memory 2 13 drive C described 1 26 drive D configuring 2 13 described 1 26 drive E configuring 2 12 described 1 26 drive G described 1 26 E electrical specifications A 3 entering data keypad using 1 13 troubleshooting terminal locked up 4 6 environmental specifications A 4 equipment required for network 3 11 error messages application error 4 13 audio signals list of 1 20 DCS 30X 4 14 EOM or SOM configuration error 4 8 network configuration error 4 9 4 10 PG command failed error 4 9 POST failed 4 4 screen error 4 13 unable to connect to controller 4 12 escape characters entering in screens 2 9 European languages keypad described 1 11 exiting screens 2 9 TRAKKER Antares 2400 Menu System 2 10 extended ASCII characters configuring 2 8 extended memory specifications A 4 external power supply adapter cable terminal accessory described 1 6 external power supply terminal accessory described 1 6
54. es that one of the modifier keys such as C is enabled When you press another key the key combination is available to the application The Modifier icon turns off unless the second key that you pressed is another modifier key that is different from the first one that you pressed Caps Lock This icon turns on when you press amp 8 to enable the Caps Lock feature When you press D again to disable Caps Lock the icon turns off If Caps Lock is enabled this icon remains on until you disable Caps Lock User Defined This icon is user defined You can program this icon to turn on and off for any task or error within your application Learning About the Audio Signals a The terminal has a beeper that provides you with audio feedback as you use the terminal For example you hear a beep tone each time you enter or scan a valid command You can change the beep volume and the beep duration to meet the needs of your working environment When you change the beep volume you also change the keyclick volume if the Keypad Clicker command is enabled The keyclick is the sound that you hear when you press a key on the terminal There are three ways to change the beep volume e Press CD Each time you press CD the beep volume becomes one level louder There are five beep volume levels including off If the volume is at the loudest level and you press D the beep volume is turned off If you press ED again the volume changes to the q
55. ess 192 9 200 5 could not communicate with the DCS 30X on the 192 9 175 X subnetwork 2435s in Multiple Subnetworks UDP Plus 192 9 175 7 DCS 30X 192 9 175 X 192 9 200 X Router nn subnetwork Ethernet 2435s 192 9 175 10 192 9 175 11 192 9 175 12 243XU024 eps 2435s 192 9 200 5 192 9 200 6 3 5 Trakker Antares 243X Hand Held Terminal User s Manual 3 6 Multiple Subnetworks TCP IP In a TCP IP network you can install the 2435 terminals and access points as shown in the next illustration All the terminals and access points in this illustration communicate with the host at IP address 192 9 175 7 If you are using 21 XX access points a terminal can roam across subnetworks If you are using the 011X Access Points a terminal can only communicate with access points that are in the same subnetwork In this illustration if you substituted the 011X Access Points for the 21XX access points the terminal at IP address 192 9 200 5 could not communicate with the host on the 192 9 175 X subnetwork 2435s in Multiple Subnetworks TCP IP 192 9 200 X subnetwork 21XX access point A AW 2435s 192 9 200 5 192 9 200 6 192 9 175 7 192 9 175 X subnetwork 21XX access point 21XX access point EN ZA ZA 2435s 192 9 175 10 192 9 175 11 192 9 175 12 243XU022 eps Operati
56. eted as a command Enable Override 4 DC3 If you are working in the TRAKKER Antares 2400 Menu System you cannot scan configuration commands Use the Configuration Menu to change the terminal s configuration or exit the menu system to scan configuration commands Check the command you are trying to scan Make sure the command is set correctly for the options and network communications you are using with the terminal For help see Chapter 6 Configuration Command Reference in the 2400 Family system manual If the Network Activate command is enabled RF network enabled and you are configuring the 2435 these IP addresses must define a valid network configuration For example an invalid network configuration would be a controller or host IP address set to 0 0 0 0 with the network enabled To set these four parameters follow these steps 1 Disable the Network Activate NA configuration command 2 Set the terminal IP address and the controller IP address or the host IP address 3 Set the default router address if necessary 4 Enable the Network Activate command You can change an IP address with the network enabled as long as it still defines a valid network configuration Trakker Antares 243X Hand Held Terminal User s Manual Problems While Configuring the Terminal continued Problem You are configuring the serial port and see this error message when exiting the Configuration Menu Seria
57. ge the beep volume Trakker Antares 243X Hand Held Terminal User s Manual Current This configuration also called the runtime configuration uses the configuration that is saved in RAM When you change a parameter by using the menu system by scanning a bar code by sending it from a host application or by sending it from the DCS 30X the terminal updates the current configuration The changes to the current configuration are lost when you boot or reset the terminal Active When you update the flash memory the terminal copies the current configuration to the active configuration The active configuration is the configuration that the terminal uses when you boot or reset the terminal Default This configuration is the factory default configuration To restore the default configuration see Restoring the Terminal s Default Configuration in Chapter 2 of the 2400 Family system manual Configuring the Terminal With the Menu System 2 4 The TRAKKER Antares 2400 Menu System is a menu driven application that lets you configure the terminal manage files view system information and run diagnostics You can access the TRAKKER Antares 2400 Menu System while running any application When you are using the menu system you may not see a parameter until you set a value for another key field For example EOM is a key field when you configure the Configurable protocol That is several fields are invalid do not appear until you enable EOM Y
58. he radio in the terminal you must set certain parameters to the same configuration on both the terminal and the access points OpenAir Radio To use OpenAir radios in your network you must set the following parameters e Domain e Optional Security Identification ID These parameters must be set to the same values on the terminals and the access points Each access point is configured with a different channel subchannel combination Note On the access points the Domain parameter is called the LAN ID Domain parameter 802 11b Radio To use 802 11b radios in your network you must set the following parameters e Network Name e Optional WEP Encryption These parameters must be set to the same value on the terminals and the access points You can also set the Network Name parameter to ANY on the terminal allowing the terminal to communicate with any access point that has the same radio and is within range The Network Name parameter is case sensitive For more information about the WEP Encryption parameter see Chapter 6 in the 2400 Family system manual Note On the access points the Network Name parameter is called the SSID Network Name parameter 3 13 Trakker Antares 243X Hand Held Terminal User s Manual 3 14 About the Network Parameters When you install the 2435 in a network you must configure the network parameters that control how the terminal communicates in the network The set of network paramete
59. he terminal To charge the battery pack e Place the battery pack in an empty slot in the battery charger The battery pack fully charges in 3 to 4 hours For help see the documentation that came with your charger e Install the battery pack in the terminal For help see the next section Installing the Battery Pack Connect one end of the AC power supply adapter cable to the AC power supply and connect the other end of the AC power supply adapter cable to the power port on the 243X The battery pack is fully charged in about 3 to 4 hours You can also use the powered vehicle dock Part No 071695 sold and ordered separately connected to an external power supply to charge the battery For help see the Trakker Antares 243X Vehicle Dock Installation Instructions Part No 071793 Warning Replace the battery pack with Part No 068537 only The use of any other battery pack may present a risk of fire or explosion Avertissement Remplacez le bloc batterie par la piece r f n 068537 seulement L utilisation de tout autre bloc batterie pr sente un risque d incendie ou d explosion Contact your local Intermec sales representative for a replacement battery pack DISPOSE OF USED BATTERY PACKS PROMPTLY KEEP THEM AWAY FROM CHILDREN Installing the Battery Pack Note Do not press when there is no battery pack installed in the terminal To install the battery pack 1 The 243X ships with the handstrap installed Before you
60. hips with your DCS 30X or deBrowser gateway software Terminology You should be aware of how these terms are being used in this manual Term Description DCS 300 and Model The DCS 300 is a data collection server that replaced the Model 200 200 Controller Controller The 2435 can communicate with either the DCS 300 or the Model 200 Controller Unless otherwise noted you can use either the DCS 300 or the Model 200 Controller DCS 30X DCS 30X refers to the DCS 300 the DCS 301 and the DCS 302 data collection servers The term DCS 30X is used throughout this manual Unless otherwise noted you can use either the DCS 300 the DCS 301 or the DCS 302 Trakker Antares 243X Hand Held Terminal User s Manual Terminology continued Term Host 243X Terminal Trakker Antares Description The term host refers to a personal computer or other computer that communicates with the terminal The generic term 243X indicates either the Trakker Antares 2430 terminal or the Trakker Antares 2435 terminal The generic term terminal indicates either the Trakker Antares 2430 terminal or the Trakker Antares 2435 terminal The term Trakker Antares identifies the product family of Trakker Antares 2400 Family terminals which includes the hand held terminals stationary terminals vehicle mount terminals and light industrial terminals Conventions for Input From a Keypad or Keyboard This table describes the formatting con
61. host TCP IP or on a different subnetwork For help determining which network parameters you must configure see About the Network Parameters on page 3 14 Planning the Network Connection To use the 2435 in the RF network you need these minimum requirements e DCS 30X UDP Plus network e Access point When you first consider purchasing a wireless data collection system an Intermec representative works with you to perform a site survey at your facility The site survey analyzes the range of radio frequency devices in your facility and determines the placement of the access points The site survey ensures that the coverage of each access point overlaps to provide uninterrupted wireless access at any location within the building This manual assumes that a site survey is complete and the access points are installed in your facility You must work with your network administrator to plan and assign the IP address for each device in the RF network You must assign and set the IP address for each access point RF and each 2435 If you are using a UDP Plus network you must also assign an IP address to the DCS 30X 3 11 Trakker Antares 243X Hand Held Terminal User s Manual 3 12 Configuring the DCS 30X The DCS 30X supports and manages communications with other devices in the UDP Plus network When you install and configure the DCS 30X you identify the host computers and 2435 terminals in your network The terminals communicate
62. ing the Terminal s Battery Pack on page 1 8 Using the Terminal s Serial Port 1 20 Serial ports also called COM communications ports are locations from which data can be passed into and out of the terminal The 243X supports RS 232 serial communications 243XU008 eps Port COM Port Designation for Applications COM1 Use for serial port communications on the terminal You can use a serial cable to connect this terminal to another serial device such as a modem a PC ora printer If you have a serial connector module you can also use the input device connector as COMI For help see Learning About the Connector Modules on page 1 23 Learning About the Terminal ji Port COM Port Designation for Applications Note The serial power connector and the input device connector lead to the same serial port COM1 Do not connect more than one serial device to the 243X RF NET Use for RF communications on the 2435 The Trakker Antares PSK functions use NET to designate the RF network port Using the Terminal s Scanner WARNING Warning Do not look directly into the window area or at a reflection of the laser beam while the laser is scanning Long term exposure to the laser beam can damage your vision Avertissement Ne regardez pas directement la r flexion d un rayon laser ou dans la fen tre du laser lorsque celui ci est en op ration Si vous regardez trop longtemps un rayon laser cela peut endommager
63. k continued RF TCP IP direct connect illustrated 3 4 UDP Plus illustrated 3 4 serial illustrated 3 3 TCP IP direct connect illustrated 3 4 3 6 UDP Plus illustrated 3 4 3 5 3 7 Network Connect status icon described 1 18 troubleshooting 4 11 4 12 Network Transmit status icon described 1 19 notes defined viii 0 online help accessing 2 6 OpenAir radio access points configuring 3 13 specifications A 5 operating the terminal humidity range A 4 temperature range A 4 troubleshooting 4 4 to 4 6 orange keys using 1 13 P pin assignments COM A 6 input device connector serial connector module A 7 standard connector module A 7 Point to Point protocol described 3 10 Polling Mode D protocol described 3 10 Portuguese accent marks entering 1 15 keypad described 1 11 POST failed error message 4 4 status beeps 1 20 success status beeps 1 20 postamble ASCII control characters entering 2 8 power management Battery status icon 1 18 guidelines for 1 11 power supply terminal accessory described 1 6 preamble ASCII control characters entering 2 8 Preamble Postamble screen using 2 8 problems finding and solving 4 3 protocol Binary described 3 8 communications described 3 8 Configurable described 3 9 list of A 5 Master Polling described 3 10 protocol continued Point to Point described 3 10 Polling Mode D described 3 10 RF TCP IP described 3 11 to 3 14 3 12 UD
64. l port configuration error SOM cannot equal EOM Configuration was not updated You are configuring the serial port and see this error message when exiting the Configuration Menu Serial port configuration error DLE XON XOFF are not valid values for either SOM or EOM Configuration was not updated You are configuring the serial port and see this error message when exiting the Configuration Menu Serial port configuration error EOM 1 cannot equal EOM 2 Configuration was not updated You are configuring the serial port and see this error message when exiting the Configuration Menu Serial port configuration error SOM is set You must also set EOM Configuration was not updated Solution SOM cannot equal the same value that is set for EOM You cannot set SOM to any of these values AFF ACK DLE NEG NAK Poll RES EOT REQ ENQ SEL XOFF or XON You need to change the value of SOM Choose Serial Port from the Communications Menu For help see Start of Message SOM in Chapter 6 Configuration Command Reference in the 2400 Family system manual EOM or SOM cannot be set to any of these values AFF ACK DLE NEG NAK Poll RES EOT REQ ENQ SEL XOFF or XON You must change the value of EOM or SOM Choose Serial Port from the Communications Menu For help see End of Message EOM or Start of Message SOM in Chapter 6 Configuration Command Reference
65. labels in this manual and the 2400 Family system manual or you can create your own bar code labels For help see Chapter 2 Configuring the Terminals in the 2400 Family system manual Send commands through the serial port You can change the terminal s configuration parameters by sending commands from a host computer or PC that is connected to the terminal s serial port For help see Chapter 2 Configuring the Terminals in the 2400 Family system manual Send commands through the RF port 2435 only You can change the terminal s configuration parameters by sending commands through the UDP Plus or TCP IP network This method lets you configure one or more terminals at the same time For help see Chapter 2 Configuring the Terminals in the 2400 Family system manual Use the clone application You can set the terminal s configuration parameters by using the clone application to copy configuration parameters from one 243X to another 243X This method is a fast easy way to configure your new 243X with the same parameters as your existing 243X For help see Configuring the Terminal With the Clone Application on page 2 11 About the Configurations The terminal uses three configurations current active and default Having separate current and active configurations lets you control the active configuration while letting each operator make some changes to the current configuration such as scanning a bar code to chan
66. lets you run Web based applications The 2435 with an IEEE 802 11b radio with radio firmware 4 52 6 04 and higher installed is Wi Fi certified for interoperability with other 802 11b wireless LAN devices 1 3 Trakker Antares 243X Hand Held Terminal User s Manual Learning About the 243X s Features The 243X is designed to make data collection easy and includes these features CGA compatible screen The screen is a backlit H Read LCD that is configurable LEE up eh nes by N CGA compatible characters The screen screen also supports double byte characters user o programmable fonts and bitmap graphics Good Read LED and audio signals The Good Read LED indicates the status of bar code scanning The 243X also has status icons and Rechargeable battery pack Integrated Handstra K 1 O connector Docking a beeper that provide Pautan connector you with feedback for Input device terminal operations connector Keypad There are two keypad options with different overlays The 243X ships with a keypad and an overlay that supports the type of application that you ordered Integrated 1 0 connector The 6 pin connector acts as a serial port or power supply You can connect the 243X to a serial device with the serial adapter cable You can also connect the 243X to the external power supply with the external power adapter cable Input device connector The 9 pin connector on the connector module allows you to
67. lt Router address set to the same address Configuration was not updated On the 2435 you see this error message when exiting the Configuration Menu Network configuration error Network is enabled Terminal IP address or Controller Host IP address set to the same address Configuration was not updated On the 2435 you see this error message when exiting the Configuration Menu Network configuration error Network is enabled Default Router address is not on the terminal s network Configuration was not updated Solution The RF network is enabled and there is a problem with the network configuration You must change the terminal IP address the default router address or both Choose Primary Network or Advanced Network from the Communications Menu The terminal IP address and the default router address are both set to the same address Set a valid IP address for the terminal and the default router For help see Using RF Communications on the Terminal in Chapter 3 If you cannot fix the addressing problem check with your network administrator to get the IP addresses for each RF network device The RF network is enabled and there is a problem with the network configuration You must change the terminal IP address the controller IP address host IP address for a TCP IP network or both Choose Primary Network from the Communications Menu The terminal IP address and the controller host IP address are both set
68. lus or TCP IP networks After you configure the network you can collect data anywhere within range of the access points in the wireless network When you move out of range of one access point the 2435 automatically searches for other access points to continue the network connection Operating the Terminal in a Network 3 If you are out of range of all access points in the network the data is stored in the terminal s radio buffer The Network Connect status icon turns off You can continue to collect data until the radio buffer is full When the buffer is full the application displays a communication timeout status When you move back into range and network communications are re established the data in the radio buffer is transmitted to the access point and you can once again transmit data In a TCP IP direct connect network with a terminal running a terminal emulation application the application may disconnect from the host if you remain out of communications range too long or if the host sends Keep Alive messages while the terminal is in Suspend mode You may need to restart the application and log back into the host to re establish a terminal emulation session In a UDP Plus network the session 1s maintained any time the terminal is out of range or in Suspend mode To communicate through the network all RF terminals must contain the same type of radio either a WLI Forum 2 4 GHz OpenAir or an IEEE 802 11b radio Depending on t
69. m to reboot the terminal a Press Ge D2 E ror O Ge DAO to enter the TRAKKER FELDEXIT Antares 2400 Menu System b Choose System Menu and then Upgrade Firmware c Choose OK then YES then press Es The Boot Menu appears d Press 1 to boot the terminal 4 18 Troubleshooting and Maintaining the Terminal 3 Scan the Reset Firmware label to restart the firmware and application Reset Firmware x_k If the terminal or application still will not respond reset the terminal For help continue with the next section Resetting the Terminal If you performed the steps in Troubleshooting a Locked Up Application and the terminal or application is locked up and the terminal will not respond to the Reset Firmware command follow the steps in this section to reset the terminal To reset the terminal e Scan the Boot Terminal label to reboot the terminal Boot Terminal _ 1 If the terminal will not scan you can perform a destructive reset A destructive reset can have unpredictable results 1 If possible press to turn off the terminal 2 Press and hold the key for approximately 12 seconds The Good Read LED blinks once and the terminal turns off 3 Press to turn on the terminal The Boot Menu appears 4 Press QD to boot the terminal Once the terminal has finished booting your application appears 5 Set the time and date For help using the TRAKKER Antares 2400 Menu System
70. may on rare occasions decode a bar code according to the wrong symbology and produce erroneous results Scan this bar code label Default Configuration You can also use the TRAKKER Antares 2400 Menu System For help see Restoring the Terminal s Default Configuration in Chapter 2 of the 2400 Family system manual After you load the default configuration you may need to set the primary network communications parameters to communicate with other devices in the network Trakker Antares 243X Hand Held Terminal User s Manual Problems While Operating the Terminal continued Problem The terminal appears to be locked up and you cannot enter data Solution Try these possible solutions e 2435 only Wait at least 10 seconds and try again If the 2435 is still connecting to the DCS 30X or host it will ignore any input from the keypad or scanner Make sure the Network Connect icon is on before continuing e Scan a bar code label to see if the terminal responds e Follow the instructions in Troubleshooting a Locked Up Application on page 4 18 e If the terminal will not boot or reset contact your local Intermec service representative for help Problems While Configuring the Terminal You can configure the terminal by using the TRAKKER Antares 2400 Menu System by scanning configuration commands or by using the clone application If you have trouble configuring the terminal check these possible problems
71. mblerPostamble R M Drive Reader Command Menu Scanner Tee 243XU059 eps Subsustem Versions Access Point App Efficiency Serial Port Test Malloc Info Menu Code Verify Trakker Antares 243X Hand Held Terminal User s Manual Accessing Online Help The TRAKKER Antares 2400 Menu System provides online help for the menus and commands To access a help screen e Press to access a help screen To exit a help screen e Press to exit the help screen Selecting Menus and Commands A menu consists of a list of secondary menu items or commands From the Main Menu you can press l or U to select a menu and then press For example from the Main Menu press UU to display the System Menu o MAIN MENU IM SYSTEM MENU Configuration Menu Diagnostics Menu Load Default Values Zystem Menu Set Time and Date About TRAKKER 2466 Store Configuration Upgrade Firmware Clone Unit AL elect item AL elect item Enter Next screen Enter Next screen Fil Help Fil Help Esc Exit Escl Exit 243XU050 eps 243XU051 eps Filling In Fields Screens contain fields into which you can enter data In the TRAKKER Antares 2400 Menu System this data configures the terminal You can press A or U to choose a field on a screen and then enter data There are two types of fields toggle fields and entry fields e Ina toggle field press I gt or to view the options for that field e nan entry field t
72. ment damage or destruction or corruption or loss of data Conseil Une pr caution vous avertit d une proc dure de fonctionnement d une m thode d un tat ou d un rapport qui doit tre strictement respect pour emp cher Pendommagement ou la destruction de l equipement ou l alteration ou la perte de donn es Note Notes are statements that either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances About This Manual This manual contains all of the necessary information to connect operate configure troubleshoot and maintain the Trakker Antares 2430 and 2435 hand held terminal Use this manual in conjunction with the Trakker Antares 2400 Family System Manual Part No 071389 which contains detailed information about configuring operating and programming all terminals in the 2400 Family This manual was written for two audiences e All users who need to know how to use the terminal to collect data e MIS personnel operations personnel analysts and programmers who need to know how to install configure test troubleshoot and use the terminal to operate in a network You should have a good knowledge of your company s network and data collection software You should be familiar with data communications and network protocols Before You Begin What You Will Find in This Manual This table summarizes the information in each chapter a
73. minal still will not boot contact your local Intermec service representative for help The Boot Menu appears if you just upgraded the firmware on the terminal and POST failed Press QD to boot the terminal Report the problem to your supervisor If the main battery was removed from the terminal for an extended period of time when you replace the main battery the Boot Menu appears Press QD to boot the terminal and continue working For help with the Boot Menu see Booting the Terminal on page 4 17 The terminal may be configured for the 5x6 6x8 or 12x16 font type These font type values may cause the 243X to scroll and therefore operate more slowly when it displays information on the screen Change the font type to a value other than 5x6 6x8 or 12x16 For help see Display Font Type or Display Spacing in Chapter 6 of the 2400 Family system manual If the terminal continues to operate slowly contact your local Intermec service representative for help Troubleshooting and Maintaining the Terminal Problems While Operating the Terminal continued Problem You cannot scan bar code labels You are scanning bar code labels and the terminal appears to be operating slowly You scan a reader command such as Change Configuration and nothing happens You scan a valid bar code label to enter data for your application The data decoded by the terminal does not match the data encoded in the bar code label
74. ms with the access point You may have gone out of range of an access point Try moving closer to an access point or to a different location to re establish communications Once you are in range again the Network Connect icon will appear and remain on Any data you collected while you were out of range will be transmitted over the network The terminal may be configured for the 5x6 6x8 or 12x16 font type These font type values may cause the 243X to scroll and therefore operate more slowly when it displays information on the screen Change the font type to a value other than 5x6 6x8 or 12x16 For help see Display Font Type or Display Spacing in Chapter 6 of the 2400 Family system manual If the terminal continues to operate slowly contact your local Intermec service representative for help Troubleshooting and Maintaining the Terminal Problems While Running Applications If you are running applications on the terminal and have trouble check these possible problems and solutions Problem There is not enough memory to load a program You see this error message when trying to load a program ERROR LOADING MODULE LIBRARY NAME lt libraryname gt FILE NAME lt filename gt where libraryname and filename are the library and files names of the program You see one of these error messages while running a PSK or EZBuilder application SCREEN ERROR 30 Code 9 Hit any key To exit SCREEN ERROR 3
75. nd appendix Chapter Summary 1 Introduces the Trakker Antares 2430 and 2435 hand held terminals and their features Also describes the batteries memory drives and input devices 2 Describes the different methods that you can use to configure the 243X and its memory and drives Also explains how to configure the terminal using the TRAKKER Antares 2400 Menu System and the clone application 3 Describes how to install and configure the 243X in a serial or RF network Also explains how the 243X fits into a particular network and how to use serial or network communications 4 Lists problems you may encounter while using the terminal and provides some possible solutions Also describes how to boot or reset the terminal and clean the scanner window and terminal screen A Lists the Trakker Antares 243X terminal s specifications This manual explains how to use the features and options available on the 243X For more detailed information about configuring operating and programming the 243X see the Trakker Antares 2400 Family System Manual Part No 071389 For additional help using terminal emulation see the appropriate TE 2000 manual e TE 2000 5250 Terminal Emulation Programmer s Guide Part No 977 055 004 e TE 2000 3270 Terminal Emulation Programmer s Guide Part No 977 055 003 e TE 2000 VI ANSI Terminal Emulation Programmer s Guide Part No 977 055 005 For additional help using dcBrowser see the documentation that s
76. ner Selection in Chapter 6 of the 2400 Family system manual Note You must configure the Scanner Selection command If this command is not defined for the appropriate input device the scanner trigger on the input device may activate the integrated scanner on the terminal Scanning Options After you connect an input device to the 243X you can modify the following scanner command options to meet your needs e Decode Security e Scanner Selection e Scan Ahead e Scanner Timeout e Scanner Mode e Scanner Trigger e Scanner Redundancy For more information about these commands see Chapter 6 Configuration Command Reference in the 2400 Family system manual Connecting to a Serial Device or Network 1 24 You can physically connect the 243X to a serial device such as a host computer or printer through the serial power connector using a serial adapter cable If you have a serial connector module you can use either the serial power connector or the input device connector to connect to a serial device Serial Power connector Input device connector Serial Connector Module 243XU007 eps Learning About the Terminal I Note The serial power connector and the input device connector lead to the same serial port COM1 Do not connect more than one serial device to the 243X To connect the 243X to a serial device using the serial power connector 1 Attach a serial device to the serial adapter cable Part No 21
77. ng each parameter in the command This example illustrates the format conventions used for commands To send a configuration command from the DCS 30X use this syntax command command command n where is the Change Configuration command command is a configuration command For example BV is the command to set the Beep Volume on the terminal Enter the command BVO to turn off the beep volume You can include multiple configuration command parameters in the command to configure the terminal This table defines the conventions used in the example Convention Special font Italic text Required parameters Description Commands appear in this font You enter the command exactly as it is shown Italics indicate a variable which you must replace with a real value such as a number filename keyword or command Brackets enclose a parameter that you may omit from the command Do not include the brackets in the command If a parameter is not enclosed in brackets the parameter is required You must include the parameter in the command otherwise the command will not execute correctly where This word introduces a list of the command s parameters and explains the values you can specify for them Other Intermec Manuals You may need additional information when working with the 243X in a data collection system Please visit our Web site at www intermec com to download many of our current manuals in PD
78. ng the Terminal in a Network 3 Communicating Across Subnetworks UDP Plus You can install the 2435 terminals and access points in one subnetwork and install the DCS 30X or host in another subnetwork In this network you must configure additional network parameters default router and subnet mask The next illustration shows the DCS 30X in another subnetwork from the terminals 2435s Communicating Across Subnetworks UDP Plus 192 9 200 5 DCS 30X 192 9 175 X subnetwork 192 9 200 X subnetwork Ethernet 2435s 192 9 175 9 192 9 175 10 192 9 175 11 243XU020 eps Using Serial Communications on the Terminal The 243X has a serial port to transfer data to and from another device such as a printer modem or PC using serial communications Before you can use serial communications you must perform these steps 1 Connect the terminal to a serial device or network For help see Connecting to a Serial Device or Network in Chapter 1 2 Choose a communications protocol For help see the next section Choosing a Communications Protocol 3 Configure the serial port parameters to allow the terminal to communicate with a host computer or serial device in a wired network For help configuring the terminal see Chapter 2 3 7 Trakker Antares 243X Hand Held Terminal User s Manual Depending on the protocol you choose in Step 2 you must set some or all of the serial port
79. ng the terminal 4 6 DCS 30X 4 14 EOM or SOM configuration error 4 6 guide to finding problems 4 3 Intermec support services vii locked up application 4 18 operating the terminal 4 4 to 4 6 preventive maintenance 4 20 resetting the terminal 4 19 RF network communications 4 11 running applications 4 13 scanning bar code labels 4 15 serial communications 4 14 terminal locked up 4 6 terminal will not turn on 4 4 turning on the terminal key described 1 13 troubleshooting 4 4 typing characters on the keypad 1 13 U UDP Plus network illustrated 3 4 3 5 3 7 parameters listed 3 14 terminal checking the protocol loaded 2 5 User Defined status icon described 1 19 using integrated I O port 1 20 serial port 1 20 terminal emulation keypads 1 16 terminal scanner 1 21 V vehicle dock charging batteries 1 9 terminal accessory described 1 6 vertical reading angle for scanning 1 23 volume adjusting 1 19 VT ANSI terminal emulation See the TE 2000 VT ANSI Terminal Emulation Programmer s Guide W warm boot 4 19 warnings defined viii warranty information vii Wi Fi certification 1 3 wireless communications See RF communications Z Z2400 battery charger terminal accessory described 1 6 Index
80. nput device connector connector connector Standard Serial Connector Module Connector Module 243XU009 eps 243XU007 eps Standard Connector Module The input device connector on the standard connector module supports non decoded input devices For a list of these input devices see Input Devices and Cables in Appendix A Serial Connector Module The input device connector on the serial connector module supports decoded input devices For a list of these input devices contact your local Intermec sales representative You can also use the input device connector to connect to a serial device For help see Connecting to a Serial Device or Network on page 1 24 Note The serial power connector and the input device connector lead to the same serial port COM1 Do not connect more than one serial device to the 243X The 243X supports different bar code symbologies depending on the type of input device connected to the terminal For a list of these symbologies see Bar Code Symbologies in Appendix A 1 23 Trakker Antares 243X Hand Held Terminal User s Manual Connecting an Input Device 1 Use the appropriate interface cable to attach an input device to the input device connector on the connector module For a list of supported input devices and cables see Input Devices and Cables in Appendix A 2 Configure the Scanner Selection command and select the input device that is connected to the terminal For help see Scan
81. numeric keypad and the 39 key function numeric keypad are available in U S English and International The International option supports French German Italian Portuguese and Spanish Although the keypads are smaller than standard PC or terminal keyboards you can use special keys to access all the keys and functions that you need Both keypad options support overlays for TE 2000 3270 TE 2000 5250 and TE 2000 VT ANSI When you order a TE 2000 application you also receive the appropriate TE 2000 keypad overlay Each TE 2000 keypad overlay is similar to the standard U S English keypad overlay but it contains additional keys that are available on an IBM 3270 IBM 5250 or VT ANSI keyboard For additional help using terminal emulation see the appropriate TE 2000 manual Trakker Antares 243X Hand Held Terminal User s Manual 1 12 Finding the Special Keys Before you use the terminal s keypad make sure you are familiar with the different types of keys on the keypad You need to use these special keys on all keypad options The special keys that you use to type characters or perform functions are explained in the next sections Note You must use the Field Exit key FELDEXIT CI on the 57 key keypad or the Return key 2 on the 39 key keypad to access the TRAKKER Antares 2400 Main Menu Do not use the Enter key in the key sequence to access the main menu Arrow key 4 places F1 F2 Control key l
82. off The 2435 is not communicating with the access point The Network Connect icon blinks on the terminal screen I k IN Up Solution The host may have deactivated or lost your current terminal emulation session In a TCP IP direct connect network you need to turn off the Keep Alive message if possible from the host so that the TCP session is maintained while a terminal is suspended Make sure the access point is turned on and operating You may also be using the terminal out of range of an access point Try moving closer to an access point to re establish communications Make sure the Network Activate command is enabled For help see Network Activate in Chapter 6 of the 2400 Family system manual Make sure the 2435 is configured correctly for your network In an OpenAir network the domain and the security ID on the terminal must match the values set for all access points the terminal may communicate with In an 802 11b network the network name on the terminal must match the values set for all access points the terminal may communicate with For help see Using RF Communications on the Terminal in Chapter 3 In a TCP IP direct connect network you cannot scan or enter data when the 2435 is not communicating with an access point or you may lose your TCP session If you are within range of an access point the Network Activate command is enabled and the Network Connect icon is still off you may ha
83. on or TE 2000 application that 1s loaded on your terminal will start You are ready to use the terminal 1 27 Configuring the Terminal Configuring the Terminal 2 This chapter describes the different methods that you can use to configure the 243X and its memory and drives It also explains how to configure the terminal using the TRAKKER Antares 2400 Menu System and the clone application How to Configure the Terminal You can customize many of the operating characteristics of the 243X terminals such as the volume of their audio signals and the bar code symbologies they decode These characteristics are controlled by configuration parameters The values you set for these configuration parameters determine how the terminal operates To learn about each parameter see Chapter 6 Configuration Command Reference in the 2400 Family system manual You can configure the terminals by using any of these methods Use the TRAKKER Antares 2400 Menu System You can use the menus and screens of the TRAKKER Antares 2400 Menu System to view the current configuration and change the configuration parameters For help see Configuring the Terminal With the Menu System on page 2 4 Scan bar code labels You can change the terminal s configuration parameters by scanning Code 39 or Code 93 bar code labels that contain configuration commands This method is a fast easy way to change the terminal s configuration You can scan the bar code
84. on the Terminal in Chapter 3 You may have scanned or entered a Scanner Selection command that does not apply to the type of scanner that you have installed Try scanning or entering the Scanner Selection command again and select an option for the type of module you have installed Troubleshooting and Maintaining the Terminal Problems While Configuring the Terminal continued Problem You scan a configuration command such as Keypad Caps Lock and nothing happens You scan a configuration command such as Keypad Caps Lock and you hear three low beeps On the 2435 you scan a configuration command to set one of these parameters and hear three low beeps e Controller IP Address UDP Plus or Host IP Address TCP IP e Terminal IP Address e Default Router e Network Activate Solution One or more reader commands such as Change Configuration may be disabled so that you cannot change the configuration Enable all of the reader commands and try again The terminal may be waiting for another command to complete the configuration change If you started by scanning the Enter Accumulate command you must finish the command by scanning the Exit Accumulate command For help see Chapter 6 Configuration Command Reference in the 2400 Family system manual Scan Enable Override to temporarily enable all of the reader commands When you are finished remember to disable the override so that your data is not interpr
85. ou also may not see a parameter 1f your terminal does not support a particular feature To access the TRAKKER Antares 2400 Menu System e Press h D AO a 57 key keypad Gee D A 8 39 key keypad or scan this bar code Menu System Rn The Main Menu appears displaying four menu options Configuration Menu Choose this menu to configure NEC bar code symbologies network and communications t ial t t dthet inal Configuration Menu parameters serial port parameters and the terminal s biagnostics Menu isti i System Menu operating characteristics In the Symbologies Menu o BAe active symbologies are noted with an asterisk Diagnostics Menu Choose this menu to run hardware software or system diagnostics to help analyze and fix problems You can also view battery A a EEE and system information For help see Chapter 4 Fi Help ee j x BE e Escl Exit Running Diagnostics in the 2400 Family system manual 243XU050 eps Configuring the Terminal System Menu Choose this menu to manage files load the default configuration set the time and date store the terminal s configuration in flash memory and upgrade the firmware About TRAKKER 2400 Choose this option to see the part number firmware version radio and RF protocol UDP Plus or TCP IP that is loaded on the terminal You may need this information if you are working a problem with an Intermec representative The
86. ovides some possible solutions It also describes how to boot or reset the terminal and clean the scanner window and terminal screen How to Use This Chapter If you have any problems using the 243X use this table as a guide to find the problem and solution in this chapter Problem Screen is blank terminal is locked up or message is displayed Configuring the terminal 2433 only RF communications error Running applications on the terminal Serial port communications error DCS 30X application error Scanning labels Boot Menu appears or terminal is locked up Terminal or application is locked up Terminal is not responding to the Reset Firmware command Scanner window or terminal screen is dirty See This Section to Find a Solution Problems While Operating the Terminal Problems While Configuring the Terminal Problems Communicating With RF Network Devices Problems While Running Applications Problems Transmitting Data Through the Serial Port Problems Transmitting Data Through the DCS 30X Problems Scanning Bar Code Labels Booting the Terminal Troubleshooting a Locked Up Application Resetting the Terminal Cleaning the Scanner Window and Terminal Screen Page 4 4 4 13 4 18 4 19 4 20 Trakker Antares 243X Hand Held Terminal User s Manual You can also use the error numbers and messages table and the terminal
87. parameters to have the terminal communicate with a host computer or serial device in a wired network The values you set for the terminal s serial port parameters must match the values set for the host s or other device s serial port parameters Choosing a Communications Protocol After you connect the 243X to a host computer or other serial device you are ready to configure the serial port parameters on the two devices The terminal uses a communications protocol and XMODEM or YMODEM to handle data communications through the serial ports You can configure a different communications protocol for each COM port The terminal s built in file operations use XMODEM or YMODEM for file transfer Communications protocols determine exactly how data is transmitted between the terminal and the connected device Each protocol has parameters you can set such as baud rate and parity Both the terminal and the connected device must use the same protocol and parameter settings to communicate properly For help with protocols see the Data Communications Reference Manual Part No 044737 Binary Protocol Binary protocol has no protocol Characters are sent and received without being altered The Data Link Escape character DLE is not inserted before any character and DLE characters are not stripped out of the incoming data stream No protocol characters such as EOM or SOM are added Binary mode supports CTS RTS flow control You can configure
88. pdated You see this error message when exiting the Configuration Menu Commandname command failed Remainder of configuration not updated You are configuring a 243X with the clone application and see an error message On the 2435 you see this error message when exiting the Configuration Menu Network configuration error Network is enabled Terminal IP address or Controller Host IP address set to an invalid address of 0 x x x or 127 x x x Configuration was not updated Solution PG is the Handshake configuration command You must change the value of Handshake or set other serial port parameters Choose Serial Port from the Communications Menu The order in which you set serial port protocol configuration commands is important To use Frame mode you need to set EOM first Next configure Handshake LRC SOM and then Poll To use Character mode you must disable these parameters in reverse order For help see Using Serial Communications on the Terminal in Chapter 3 The two character name syntax of the configuration command that failed is listed on the first line of the error message Check the command listed in the message To find the command use the Configuration Commands by Syntax table in Appendix A of the 2400 Family system manual Make sure the command is set correctly for the options and network communications you are using with the terminal For help see Chapter 6 Configuration Command
89. press 6155 You can also press Es9 with the changes the cursor in any field Trakker Antares 243X Hand Held Terminal User s Manual Exiting the Menu System 1 Press CEs until you exit the TRAKKER Antares 2400 Menu System If you have made any changes to the current configuration the next screen prompts you to save the configuration parameters that are currently enabled on the terminal to RAM ave new configuration Cin RAND no CANCEL 243XU052 eps 2 Choose Yes and press to save your changes in RAM and update the current configuration on the terminal The Main Menu appears Choose No and press to exit without changing the configuration The Main Menu appears Choose Cancel and press to return to the previous menu or screen 3 From the Main Menu press Es If you have made any changes the next screen prompts you to store the changes in flash memory Store configuration changes in flash memory tused when rebooting the terminal ES mo CANCEL 243XU054 eps Note You can also save the current configuration in flash memory by choosing the Store Configuration command from the System Menu For help see Saving Configuration Changes in Flash Memory in Chapter 2 of the 2400 Family system manual 2 10 Configuring the Terminal 2 4 Choose Yes and press to save your changes in flash memory The termin
90. r to the bar code label and scan it again You may be scanning the bar code label straight on Try changing the scanning angle Warning Do not look directly into the window area or at a reflection of the laser beam while the laser is scanning Long term exposure to the laser beam can damage your vision Avertissement Ne regardez pas directement la r flexion d un rayon laser ou dans la fen tre du laser lorsque celui ci est en op ration Si vous regardez trop longtemps un rayon laser cela peut endommager votre vue You may not be using an input device that is supported by the 243X Make sure you are using one of the supported input devices listed in Appendix A Specifications Your 243X may not be configured for the input device connected to it You must configure the Scanner Selection command and select the input device that is connected to the terminal For help see Scanner Selection in Chapter 6 Configuration Command Reference in the 2400 Family system manual Your 243X may not be configured for the input device connected to it You must configure the Scanner Selection command and select the input device that is connected to the terminal If this command is not defined for the appropriate input device the scanner trigger on the input device may activate the integrated scanner on the terminal For help see Scanner Selection in Chapter 6 Configuration Command Reference in the 2400 Family
91. rlays let you enter the same keys that you can enter from a VT ANSI keyboard an IBM 5250 keyboard or an IBM 3270 keyboard Like the 39 key function numeric and the 57 key alphanumeric keypad overlays the TE 2000 keypad overlay lets you enter all the characters printed on or above the keys For help see Typing the Characters Printed on the Keypad on page 1 13 The TE 2000 keypad overlays also come with the same special keys that are on the 39 key function numeric and the 57 key alphanumeric keypad overlays For help see Finding the Special Keys on page 1 12 For more help see the appropriate TE 2000 manual Learning About the Terminal ji Using the Screen You can use the terminal s screen to view data run applications monitor the terminal s status and perform many other functions The CGA compatible screen is a backlit LCD that is configurable up to 21 lines by 31 characters The screen also supports double byte characters user programmable fonts and bitmap graphics The 243X screen has versatile display features that allow you to resize the screen based on operator preference and work environment For help see Display Spacing in Chapter 6 of the 2400 Family system manual Depending on the application you can also use the viewport feature to move around a full 25 line by 80 character screen The Shift key is built into the terminal s keypad You can use the Shift key to e turn the backlight on and off
92. rs you must configure depends on whether you install the terminal on the same subnetwork as the DCS 30X or host TCP IP or on a different subnetwork You must define the following network parameters e Network Activate e UDP Plus Controller IP Address e TCP IP Host IP Address e Terminal IP Address Non DHCP environment only e Network Port e DCS 30X or host on different subnetwork Default Router e DCS 30X or host on different subnetwork Subnet Mask For help understanding these parameters and their syntax see Chapter 6 in the 2400 Family system manual For more information about network connectivity and protocols see Chapter 2 in the 2400 Family system manual Monitoring Network Communications After you configure the 2435 in the RF network you can use the application on the 2435 to collect and transmit data through network communications If the 2435 is communicating with your host computer it will connect to your host computer and begin running the application that shipped on the terminal As you use the 2435 to collect data the Network Connect icon helps you monitor network communications between the 2435 and other devices in the RF network To learn how to use the Network Connect icon see Learning About the Status Icons in Chapter 1 Troubleshooting and Maintaining the Terminal Troubleshooting and Maintaining the Terminal This chapter lists problems you may encounter while using the terminal and pr
93. set up to 2MB maximum If you are not using double byte fonts you can configure the 2MB flash memory as a storage drive D If you configure the flash memory as drive D use this drive to store large lookup tables and data files up to 128 files Note You can only configure the 2MB flash memory as a drive or to store fonts You cannot use the space for both If you configure drive D you cannot store a font in flash memory For help configuring flash memory see Flash Memory Configuration in Chapter 6 of the 2400 Family system manual For help loading double byte fonts see Loading Double Byte Fonts in Chapter 2 of the 2400 Family system manual 2 13 Operating the Terminal in a Network Operating the Terminal in a Network 3 This chapter describes how to install and configure the 243X in a serial or RF network It also explains how the 243X fits into a particular network and how to use serial or network communications How the Terminals Fit Into Your Network The 2430 and 2435 are versatile hand held terminals that you can easily add to your network or distributed data collection system The terminals have a serial port to transmit data to and receive data from a host computer or PC through RS 232 serial communications You can use the 2430 and the 2435 as end devices in your wired network You can also use the 2435 as an end device in the RF network 243X in a Wired Network Mainframe e 2 BOM
94. system manual Make sure that the Scanner Selection command is set to the specific tethered scanner you have attached For help see Scanner Selection in Chapter 6 Configuration Command Reference in the 2400 Family system manual Check the bar code symbologies you have enabled on the terminal Enable only the symbologies that you are using Trakker Antares 243X Hand Held Terminal User s Manual Problems Scanning Bar Code Labels continued Problem The integrated scanner does not read the bar code labels quickly or the scanning beam seems to be faint or obscured When you release the Scan Button the Good Read LED does not turn off The scanner will not read the bar code label You are scanning bar code labels and the terminal appears to be operating slowly Solution The scanner window may be dirty Clean the window with a solution of mild soap and water Wipe dry Do not allow abrasive material to touch the window The Good Read LED remains on if you configure the terminal to use edge triggering If you configure the terminal for level triggering and the Good Read LED remains on there may be a problem with the LED Press the Scan Button again without scanning a bar code label If the LED is still on contact your local Intermec service representative Make sure you aim the scanner beam so it crosses the entire bar code label in one pass The angle at which you are scanning the bar code label may not be
95. t aid or medical attention immediately after an injury Never neglect an injury no matter how slight it seems Resuscitation Begin resuscitation immediately if someone is injured and stops breathing Any delay could result in death To work on or near high voltage you should be familiar with approved industrial first aid methods Energized equipment Never work on energized equipment unless authorized by a responsible authority Energized electrical equipment is dangerous Electrical shock from energized equipment can cause death If you must perform authorized emergency work on energized equipment be sure that you comply strictly with approved safety regulations Vii Trakker Antares 243X Hand Held Terminal User s Manual viii WARNING CAUTION Warnings Cautions and Notes The warnings cautions and notes in this manual use the following format Warning A warning alerts you of an operating procedure practice condition or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment Avertissement Un avertissement vous avertit d une proc dure de fonctionnement d une m thode d un tat ou d un rapport qui doit tre strictement respect pour viter occurrence de mort ou de blessures graves aux personnes manupulant quipement Caution A caution alerts you to an operating procedure practice condition or statement that must be strictly observed to prevent equip
96. te The Code 11 symbology is only supported on 243X terminals configured for non decoded scanning The PDF 417 symbology is only supported on 243X terminals configured for decoded scanning For more information see Code 11 or PDF 417 in Chapter 6 of the 2400 Family system manual A 5 Trakker Antares 243X Hand Held Terminal User s Manual Input Devices and Cables You must use an interface cable to connect an input device to the input device connector Use the following table to determine which non decoded input device you can attach to the 243X and which cable you need Non Decoded Intermec Input Device Part No Cable Part No 1550C laser scanner 1550C0501 068424 1553E laser scanner 1550E0603 3 606031 00 1550C high visibility laser scanner 1550C0504 068424 1550C standard range laser scanner 1550C0500 068424 1551C standard range laser scanner 1551C0200 068424 1551E standard range laser scanner 1551E0600 Contact your Intermec sales representative For a list of decoded input devices contact your Intermec sales representative Note The 243X has two connector module options The standard connector module supports non decoded input devices while the serial connector module supports decoded input devices Make sure that you select the appropriate input device for your connector module For help see Learning About the Connector Modules in Chapter 1 Intermec is constantly testing and developing new input devices For
97. tents Contents Before You Begin vii Warranty Information vii Safety Summary vii Warnings Cautions and Notes viii About This Manual viii Learning About the Terminal 1 What Are the Trakker Antares 243X Terminals 1 3 Learning About the 243X s Features 1 4 Options for the Terminals 1 5 Accessories for the Terminals 1 6 Unpacking the Terminal 1 7 Using the Terminal s Battery Pack 1 8 Determining When the Battery Pack Is Low 1 8 Charging the Battery Pack 1 9 Installing the Battery Pack 1 9 Managing Battery Power 1 11 Using the Keypad 1 11 Finding the Special Keys 1 12 Typing the Characters Printed on the Keypad 1 13 Using the Suspend Resume Key 1 13 Using the Modifier Keys 1 14 Capitalizing All Characters 1 14 Using the International Keypads 1 15 Using the TE 2000 Keypads 1 16 Using the Screen 1 17 Learning About the Status Icons 1 18 Learning About the Audio Signals 1 19 Using the Terminal s Serial Port 1 20 iii Trakker Antares 243X Hand Held Terminal User s Manual iv Using the Terminal s Scanner 1 21 Learning About the Connector Modules 1 23 Connecting an Input Device 1 24 Scanning Options 1 24 Connecting to a Serial Device or Network 1 24 Defining the Terminal s Drives 1 25 Using the Terminal for the First Time 1 26 Configuring the Terminal How to Configure the Terminal 2 3 About the Configurations 2 3 Configuring the Terminal With the Menu System 2 4 Accessing Online Help 2 6
98. ter cable terminal accessory described 1 6 serial communications See serial port communications serial connector module described 1 23 pin assignments A 7 serial port 1 4 communications protocols described 3 8 troubleshooting 4 6 4 14 network illustrated 3 3 specifications A 5 using 1 20 Shift key using 1 14 shipping box contents 1 7 side scan buttons using 1 21 site survey planning 3 11 sounds See audio signals Spanish accent marks entering 1 15 keypad described 1 11 special keys finding 1 12 standard connector module described 1 23 pin assignments A 7 start stop codes conventions defined xi starting steps for using the terminal 1 26 TRAKKER Antares 2400 Menu System 2 4 status icons Battery 1 18 Caps Lock 1 19 communications using to monitor 3 14 illustrated 1 18 Modifier Key 1 19 Network Connect 1 18 Network Transmit 1 19 troubleshooting 4 11 Trakker Antares 243X Hand Held Terminal User s Manual status icons continued understanding 1 18 User Defined 1 19 storing the terminal humidity range A 4 temperature range A 4 Subnet Mask command determining when to configure 3 14 subnetworks terminal using across 3 5 3 6 3 7 See also network Suspend mode described 1 13 managing battery power 1 11 Suspend Resume key using 1 13 System Menu defined 2 5 T TCP IP direct connect network checking the protocol loaded 2 5 illustrated 3 4 3 6 parameters listed 3 1
99. the Configuration Menu choose Terminal Menu 4 From the Terminal Menu choose Preamble Postamble Move the cursor to the field for the preamble or postamble Configuring the Terminal 2 6 Type the control character extended ASCII character or escape character sequence in the preamble or postamble field To type a control character or extended ASCII character in the preamble or postamble field use this syntax xhh where hh is the two digit hexadecimal number for the control character or extended ASCII character For example to enter ETX as a preamble type x03 To enter U the 5250 Field Exit code as the postamble type x9A To type an escape character backslash in the preamble or postamble field you must type two backslashes The application ignores the first backslash character and saves the next characters For example Enter These Characters Preamble Postamble Saved Wk k no data 7 Press or choose OK to save your changes and exit the screen For help exiting the menu system see the next two sections Exiting Screens and Saving Changes and Exiting the Menu System Exiting Screens and Saving Changes When you exit a screen you can save or discard your changes Task Description To exit a screen and save the Choose OK and press 15 You can also press with the changes cursor positioned anywhere except on the Cancel button To exit a screen and discard Choose Cancel and
100. the terminal e Keep a spare fully charged battery pack on hand e Keep a charged battery pack installed in the terminal to maximize the backup power source s life and so you can continue to operate the terminal without interruption e Ifthe terminal turns off due to a low battery do not turn the terminal back on Replace or charge the battery pack before you continue using the terminal Determining When the Battery Pack Is Low The battery pack is the main power source for the terminal and it charges the backup power source when required If the battery charge goes low you need to replace 1t with a charged battery pack or charge the battery pack as soon as possible There are two ways to determine if the battery pack is low e The Battery status icon turns on and the terminal beeps once every 15 seconds For help using the status icons see Learning About the Status Icons on page 1 18 e Check the status of the battery pack using the Battery PIC Status diagnostic test For help see Chapter 4 Running Diagnostics in the Trakker Antares 2400 Family System Manual Part No 071389 Note While the battery is charging do not use this diagnostic test to determine when the battery is fully charged To determine when the battery is fully charged use the status LEDs on the battery chargers WARNING Learning About the Terminal I Charging the Battery Pack You must fully charge the battery pack before you can use t
101. to the same address Set a valid IP address for the terminal and DCS 30X or host For help see Using RF Communications on the Terminal in Chapter 3 If you cannot fix the addressing problem check with your network administrator to get the IP address assigned to the terminal and the DCS 30X or host The RF network is enabled and there is a problem with the network configuration You must change the default router address Choose Advanced Network from the Communications Menu The terminal and DCS 30X UDP Plus network or host TCP IP network are on different networks and the terminal is not on the same network as the default router When the terminal is on a different IP subnetwork from the DCS 30X or host you must set the Default Router and Subnet Mask commands Set a valid IP address for terminal DCS 30X or host and default router For help see Using RF Communications on the Terminal in Chapter 3 If you cannot fix the addressing problem check with your network administrator to get the IP addresses for each network device Troubleshooting and Maintaining the Terminal Problems Communicating With RF Network Devices If the 2435 is not communicating with other devices in the RF network check these possible problems Problem When you turn on the terminal after it was suspended for 10 15 minutes or longer the terminal can no longer send or receive messages over the network The Network Connect icon is
102. tures and options e Terminal Dimensions e Power Specifications e Electrical Specifications e Temperature and Environmental Specifications e Screen e Keypad Options e Application Options e Connectivity Options e Memory e 802 11b Radio Specifications e OpenAir Radio Specifications e Wired Data Communications e Bar Code Symbologies e Input Devices and Cables e Pin Assignments Terminal Dimensions Length 25 4 cm 10 in Height 4 6 cm 1 8 in at grip Width 10 2 cm 4 in at screen Weight 708 7 g 25 oz with battery Power Specifications Operating Rechargeable 1500 mAh battery pack Backup Rechargeable capacitor Electrical Specifications Models 2430 2435 Electrical rating 7 4 to 12V 750 mA A 3 Trakker Antares 243X Hand Held Terminal User s Manual A 4 Temperature and Environmental Specifications Operating the terminal 20 C to 50 C 4 F to 122 F Storing the terminal 20 C to 50 C 4 F to 122 F Charging the terminal 0 C to 40 C 32 F to 104 F Relative humidity 0 to 90 non condensing Screen e CGA compatible backlit LCD e Configurable up to 21 lines by 31 columns Keypad Options e 57 key Alphanumeric keypad available with programmable international 3270 TE 5250 TE or VT ANSI TE overlays e 39 key Alphanumeric keypad available with programmable international 3270 TE 5250 TE or VT ANSI TE overlays Application Options e Programmable terminal e 2435
103. u enable Handshake you can define poll and timeout delay 3 9 Trakker Antares 243X Hand Held Terminal User s Manual 3 10 Master Polling Protocol Master Polling Mode D protocol requires the terminal to ask the downline serial device for data it may have polling and to request to send data to the serial device selecting There is no automatic polling so your application must poll periodically for data Before each transmit operation the terminal issues the SEL sequence for the device addressed and sends the data if an acknowledge is received Before each receive Operation the terminal issues a poll sequence and waits for data or the RES character no data is available to send You can configure the following serial port parameter e Baud rate Point to Point Protocol Point to Point protocol is not directly supported on the terminals However you can simulate this protocol by setting the protocol to Configurable and configuring these parameters e Baud rate e Data bits e Parity e Stop bits e Flow control e EOM Set EOMI to xOD which is lt CR gt and set EOM2 to x0A which is lt LF gt e LRC Disable e Handshake Disable With this protocol you cannot configure values for intercharacter delay turnaround delay and timeout delay This protocol supports CTS RTS flow control only Polling Mode D Protocol Polling Mode D protocol requires the host computer to ask the terminal for data it may have polling
104. uietest level Note When you use the keypad to change the beep and keyclick volume the changes are not saved permanently in flash memory You can save the changes in flash memory later For help see Exiting Screens and Saving Changes in Chapter 2 e Use the TRAKKER Antares 2400 Menu System From the Main Menu choose Configuration Menu then Terminal Menu and then Beeper e Use the Beep Volume command For help see Beep Volume in Chapter 6 of the 2400 Family system manual 1 19 Trakker Antares 243X Hand Held Terminal User s Manual This table lists each beep sequence and describes the situations under which they occur Beep Sequence High beep Three low beeps Four low beeps Low beep high beep low beep high beep Click Low beep every 15 seconds Situation You entered valid data you entered a valid command the terminal decoded a label or the terminal decoded the last row of a two dimensional bar code You entered or scanned an invalid command or data You booted the terminal and the power on self test POST was successful You booted the terminal and the POST failed For help see Problems While Operating the Terminal in Chapter 4 You pressed a key and the Keypad Clicker command was enabled To disable the keyclick see Keypad Clicker in Chapter 6 of the 2400 Family system manual The battery pack is low You must replace or recharge the battery pack For help see Us
105. ve a defective radio card For help contact your local Intermec service representative In a UDP Plus network the terminal is communicating with an access point but it is not connected to the DCS 30X You may need to check the 2435 configuration or make sure the DCS 30X is running and that data collection is started The 2435 may be out of range of an access point or the access point may have recently been turned off Make sure the access point is still turned on and the 2435 is with in range Each device in the network must have a valid IP address The IP addresses set on the terminal must match the addresses configured on the DCS 30X or host For help see Using RF Communications on the Terminal in Chapter 3 Trakker Antares 243X Hand Held Terminal User s Manual Problems Communicating With RF Network Devices continued Problem The Network Connect icon blinks on the terminal screen and you see this message Unable to connect to controller Error 102 Unable to establish connection to host Session ended The Network Connect icon is on but you cannot establish a terminal emulation session with the host computer The Network Connect icon is on but the host computer is not receiving any data from the 2435 The 2435 is connected to the DCS 30X or host computer and you move to a new site to collect data The Network Connect icon was on and now begins to blink or turns off Sr k 7 You are
106. ventions for input from PC or host computer keyboards and terminal keypads Convention Special text Italic text Bold text SD Y AE How to Interpret the Convention Shows the command as you should enter it into the terminal See Conventions for Commands later in this chapter Indicates that you must replace the parameter with a value See Conventions for Commands later in this chapter Indicates the keys you must press on a PC or host computer keyboard For example press Enter means you press the key labeled Enter on the PC or host computer keyboard Shows the key you must press on the terminal For example press Ex directs you to press the Enter key on the terminal keypad Shows a series of terminal keys you must press and release in the order FELDEXIT TRAKKER Antares 2400 Menu System Shows a series of terminal keys you must press simultaneously Also you must press and hold the keys in the order shown FIELD EXIT ai Note You must use the Field Exit key G on the 57 key keypad or the Return key on the 39 key keypad to access the TRAKKER Antares 2400 Main Menu Do not use the Enter key 419 in this key sequence Before You Begin Conventions for Bar Codes You can scan the bar codes listed in this manual to enter data or perform a command The bar code labels in this manual are printed in the Code 39 symbology Each bar code includes the name and human read
107. votre vue You can use the scanner to scan and enter bar code data When you press the Scan button or one of the side scan buttons the scanner emits a beam of laser light that is visible on the bar code label as you scan it The terminal decodes the bar code and enters the data or command you scanned Note The Scan button on the keypad and the side scan buttons on the terminal do not activate the tethered input device that may be connected to the terminal When you unpack the 243X these three bar code symbologies are enabled e Code 39 e Code 128 e UPC EAN To scan other bar code symbologies you must enable them on the 243X For help find the symbology in Chapter 6 of the 2400 Family system manual To scan a bar code label with the scanner 1 Press to turn on the terminal 2 Hold the terminal at a slight angle a few inches from the bar code label The scanner must be pointing toward the label 1 21 Trakker Antares 243X Hand Held Terminal User s Manual l l 1 22 4 Note If you have a long range or extra long range scanner you may need hold the terminal further away Push the Scan button on the keypad or one of the side scan buttons on the terminal Direct the beam so that 1t falls across all bars in the bar code label When the terminal successfully reads the label you will hear a high beep Side scan button 2 places 243XU009 eps The green Good Read LED turns on when you successfully scan a b
108. working well or you may be scanning the label straight on Try scanning the bar code label again but vary the scanning angle The bar code label print quality may be poor or unreadable To check the quality of the bar code label try scanning a bar code label that you know scans Compare the two bar code labels to see if the bar code quality is too low You may need to replace the label that you cannot scan Make sure the bar code symbology you are scanning is enabled Use the TRAKKER Antares 2400 Menu System to check the symbologies On the Symbologies Menu each symbology that is enabled has an asterisk next to the name of the symbology If your bar code symbology is disabled enable it and then try scanning the bar code label again Make sure that the application you are running on the terminal is expecting input from a bar code You may need to type this information instead of scanning it The terminal may be configured for the 5x6 6x8 or 12x16 font type These font type values may cause the 243X to scroll and therefore operate more slowly when it displays bar code values on the screen Change the font type to a value other than 5x6 6x8 or 12x16 For help see Display Font Type or Display Spacing in Chapter 6 of the 2400 Family system manual If the terminal continues to operate slowly contact your local Intermec service representative for help Troubleshooting and Maintaining the Terminal Booting th
109. ype a value into the field To edit the data in an entry field use the A D or E keys You can also use the Delete DEL and Insert INS keys to edit an entry field Configuring the Terminal For example the Primary Network screen has toggle and entry fields The Activate field is a toggle field Press to toggle between Disabled and 802 11 DS or OpenAir The Host IP Address and Terminal IP Address fields are entry fields You type a value into the field for each IP address A O Activate Disabled Host IP ddr 6 6 8 6 Terminal IP Address 8 6 6 6 OH CANCEL 243XU062 eps Marking Check Boxes Screens may contain check boxes Check boxes are used when you can select more than one option at a time To mark or clear check boxes press For example press N or U to choose the Backspace check box and press to clear the check box The Backspace command is now disabled READER COMMAND MENU 3pacel to enable or a ee et be disable a command LCY Rename File Ei Abort Program X Reset CX Backlight CX Run Program LX Backspace X Scanner On LX Change Config X Scanner Off X Default Config EXI Teanseie Files EXI Delete File CX Transmit File CX Enter Accum CX Exit Accum CX List Files OK CANCEL J more 243XU053 eps Trakker Antares 243X Hand Held Terminal User s Manual 2 8 Entering ASCII Control Chara

IBM 243X Network Card User Manual

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