HTC Andes Telephone User Manual
Contents
1. 11 Take out the SD card from PDA phone and mark it according to the Language you build for 12 4 Procedure to Upgrade code Re Flash Unit Use Pre loaded SD card to Re flash Unit 1 Insert Pre loaded SD card to the unit Please pay attention not to format the SD card 2 Reset the unit and enter the boot loader mode by pressing Power Action key simultaneously and Reset the unit Display will show SD Download Sections 3 Press Power To Flash 3 Follow the instruction on PDA phone by pressing Power to start flash HTC confidential niin 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 60 PAGE NO 59 Engineering Mobility 4 Once it is Done display will show SD Download SD download Sections 2 Sections 1 Download Radio updating Completed Checksum OK 100 5 Take out the SD card and RESET the device unit Now the upgrade procedure is Done Note Due to security issue it is not allowed to re flash different customer ID HTC confidential s 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 61 PAGE NO 60 wa x Engineering Mobility 13 Classification of Non Conformity Non Conformity Types Custoner Retailer Msi udanent 1 Power Min unit does not respond to Power Button Min uni t does not respond to Battery Sw tch 2 Operational Touch Panel does not respond to screen tap Buttons do not respond 3 Display2. Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated b Hard Reset The unit 3 A Unusual Vertical Horizontal lines or partial display 1 2 3 4 5 6 Check the connection of LCM FPC whether is properly connected Try with another LCM Try with another Main Board Replace LCM if necessary Replace Main Board if necessary L Q o o a o m o mas o Te e SA Te Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 3 B Back Light Does Not Turn ON OFF 1 2 3 4 5 6 Check the connection of FPC whether is properly connected Try with another LCM Try with another Main Board Replace LCM if necessary Replace Main Board if necessary QA i MT um nmm Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated HTC confidential LleleI L lll ll 2001 HTC Corporation All rights reserved TOTAL77 CONT ON 64 PAGE NO 63 E g n Engineering Mobility 4 A SD Card cannot be used 1 Check whether SD or MMC Card is fully inserted to the slot until you hear a click 2 Try with another SD MMC Card and Check whether it is Write Protected 3 Try with another Main Board 4 5 Replace Main Board if necessary Onc
3. Replace Battery Pack if necessary 0 Replace Main Board if necessary 11 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 7 A Battery Pack does not start 1 Make sure the Battery lock is closed properly Data introduced by User might be lost when Battery has drained completely Connect to the AC Adapter and see if it takes charge Also check AC Adapter condition E Ask users to back up their data to the PC or SD card when expect stop using the unit for long period of time for example more than one week Charge the Main Unit and check if data looses even the Battery pack is charged or at least The unit still can be powered on without AC Adapter 5 Check whether AC Adapter is functioning properly HTC confidential tii 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 66 PAGE NO 65 gt aen Engineering Mobility 6 7 Check whether the condition of Battery Charging status is correct Dismantle the unit and check the appearance of Battery Pack 9 10 Once the defective part has been identified verify it again with the defective part whether the 6 7 8 Try with another Battery Pack or Replace Battery Pack if necessary 9 Try with another Main Board or Replace Main Board if necessary 10 symptom could be duplicated 7 B Battery discharges quickly even
4. SITE CODE gt HT Y Year Last Digital of the Year WW Week Code 01 54 PP Product Code TBD ZZZZZ Serial Number 00001 99999 Use Base 10 For MODEL PH10B is for label vendor s ID Label Characteristic Material polyester Color pantone 422c Ink pantone 425c Label example CEO MNMBIMMALAYAD unm un TNR The Printing method is not much different to PDA Phone 1 lf you experienced with PDA phone 1 It almost same type the attitude of label has been increased to 13 mm for easy printing HTC confidential ttn 2001 HTC Corporation All rights reserved TOTAL77 CONT ON 14 PAGE NO 13 Engineering Mobility 5 Servicing Tools This chapter provides information for the servicing tools for PDA PHONE II List of Servicing Tools N tem ee Remak 1 USB or Serial Cradle Check for Cradle I F Serial communication only 2 USB DATA interface Cable Check for Cradle I F USB communication only Special Made Plastic Stick Disassembling for SD Memory Card For SD card test Earphone Headset For Audio test MEME AC Adapter Power supply to PDA PHONE II HTC confidential ttn 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 15 PAGE NO 14 Engineering Mobility 6 Assembling and Disassembling 6 1 Disassembling Tools needed for Assembling and Disassembling the PDA PHONE ll 1 Lens Cleaning Tissue 2 Flat Screw Driver 2 4mm 3 Philip Screw Driver 0 4
5. 4 FRU Main Board Phone Different Country has different P N 5 Low AoksozAKNSONY omno 5 HOUSING PRE ASSYHMALAVAS momoe pmus nms e Lama i Besides of shown on exploded diagram there are some more parts as following WA usr For More complete e Part List Please visit HTC FTP or List Provided by HTC E team or contact with our Service Program Management HTC confidential CG L b l l zg s 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 70 PAGE NO 69 Engineering Mobility 15 3 Spare Part List with Picture 1 Cover Battery 2 GSM Antenna 3 COVER ANTENNA 74H00219 00 36H00158 00 74H00218 00 7 HOUSING 74H00171 03 8 Mi n Board 99HY2XXX 00 9 FRU Unit 99HY2XXX 00 FRU MB ENG GM CPRS FRU ENG GM CPRS PDA PHONE PDA PHONE HTC confidential ttn 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 71 PAGE NO 70 Engineering Mobility 10 Regulatory label 11 DUMMY SD CARD 12 STYLUS 74H00187 00 Depend on model 71H00651 00 15 JoyPad 74H00203 00 16 SCREW TORX M1 6x8 17 Screw 72H00338 00 2H00339 00 19 Speaker 36H00177 00 20 Vibrator 36H00180 00 21 Back up battery 35H0001 6 00 HTC confidential ttn 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 72 PAGE NO 71 Engineering Mobility e LI ak SS GD 22 Connector Docking 34P 24 SIM Connector 75H00313 00 75H00319 00 25 CONDUCTIVE FABRIC 26 ALUMINUM FOIL
6. Antenna Coupler A r n Subhner RF cable Put Dut on Antenna Shield Box Acterna Universal Antenna Coupler HTC confidential P T 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 47 PAGE NO 46 Engineering Mobility 11 3 RF Antenna Spec Revision 1 0 vau PDA Phone2 RF Antenna Test Spec Item Test Name Tx level TCH 1 Download cell power Note 1 Camp DCS Band 0 512 5 BCH 600 2 IBS Originate call 0 512 5 TT GSMSOREGEVERTEST EREECHEN 4 femerore s 4 oa 5 Feima s 04 M EES Transmitter TEST o perenne 5 os 4 T Phase Peak Enor 5 9S5 oa o Few tm 5 95 4 o meme 5 4 M4 o DK Phase Peak Enor 5 4 oa m kronos Er 5 4 4 12 bp 5 9M 4 bf 5 M4 M DW prewe 5 M4 M 15 beiss 5 95 M Cw foreckTxPower s 4 4 HTC confidential 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 48 PAGE NO 47 gt aen Engineering Mobility DCS 1800 Receiver Test DCS Ve Transmitter Test CO N A e CH Fast Bit Error Rate Fast Bit Error Rate Fast Bit Error Rate TX Phase RMS Error TX Phase Peak Error TX Phase RMS Error TX Phase Peak Error O O O O O N O O PCS 1200 Transmitter Test TX Freguency Error Check TX Power Check TX Power Check TX Power Fast Bit Error Rate Fas
7. ES start 3 Friday March 21 2003 EI Tap hera to sat owner information Before you continue please ensure that 1 Perform a normal reset by pressing the reset button then connect device to an AC power source via the cradle cable 2 Your Pocket PC is also synchronised with your PC via ActiveSync and the LISBiSerial cable cradle Depending on your settings please check that some of our personal data such as contacte emails and tasks are backuped 3 Close all other applications on the PPC and host PE Click Mext ta continue Click Cancel ta quit 4 Follow the instruction on PC and make sure Active Sync connection is established before go to NEXT 5 Following will show on display Pocket PC Software Update Utility Your Pocket PC software is about to be update fro Device ROM version 1 03 00 Ta Device ROM version 1 52 00 While the update is in progress your Pocket PC wall act as though it is outside of network coverage So all your calls will be diverted to your Answer Phone and any messages will be delivered once the update is completed Please click Update to continue Cancel 6 Select UPGRADE and wait until process completed HTC confidential tii 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 52 PAGE NO 51 TTA C Engineering Mobility Stagel Erasing ROM image Please wat Ni 26 The current software is now being erased from your Poc
8. Ei ea Bs tN Tes CE 43 TIECERUAUTEIUWIEEESEECUSUMUMDEMCUE UM Em E 44 12 OS UPGRADE AND GSM CODE UPGRADE mener rara 46 LE 47 JUGE IEEE 47 123 COMPLETE PROCEDURE FOR SD REFLASH un 51 12 4 Procedure for Unit Re flash 56 13 CLASSIFICATION OF NON COE 58 Sa ane UBS 59 15 EXPLODED DIAGRAMS amp SPARE PART LIST eessen 65 HTC confidential 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 4 PAGE NO 3 gt aen Engineering Mobility A eX VOCS GID E mE MET gt 65 15 2 LIST OF SPAR PARTS BEE EE EEEEEEEEEEEEEEEEEE EE 0000000000000000 nano 66 15 3 Spare Parts list with picture 67 EN a s EE 70 A CUSTOMER RETAILER MISJUDGMENT E aaa EE EEEEE EE ECKER 70 B Repair Trouble Shooting Guide 73 Z S TERRE 73 HTC confidential ttt 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 5 PAGE NO 4 gt aen Engineering Mobility 1 Introduction This manual provides the technical information to support the service activities of the PDA PHONE ll This document contains highly confidential information so any or all of this document should not be revealed to any third party 2 Product Specifications 2 1 Product Configuration Standard Package G re ere TS CET CN CON HTC confidential tii 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 6 PAGE NO 5 Engineering Mobility 2 2 Specifications of PDA PHONE II Platform e Microsoft Pocket PC 2003 phone edition English French Germa
9. O Unusual verti cal hori zontal lines or partial di spl av J Back Light does not turn CN CFF A SD Slot J SD Card cannot be used 5 Communication E PC Connecti on USB Serial not possi bl e J Wrel ess Connecti on GSM VAP Pocket IE not possi ble J IrDA Connection not possi bl e 6 Memory Data retenti on rel ated probl em 7 Battery J Battery Pack does not Start Battery Dscharges Qui ckl y even after fully charged Battery Pack Does not Recharge 8 Sound O No sound fromSpeaker or Dstorted sound 9 Recording No recorded sound or di storted sound 10 Others Housi nq Cosneti c damage HTC confidential tii 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 62 PAGE NO 61 gt aen Engineering Mobility 14 Troubleshooting amp Repair Before repairing please try to duplicate if the symptom exist or Customer mishandling 1 A Main Unit Does Not Respond to Power Button 1 B Main Unit Does Not Respond to Battery Switch 1 Make sure the Battery is installed properly to activate the battery pack 2 Connect the AC Adapter maybe the battery pack is exhaust 3 Check the Battery lock is close properly 4 Try with another battery pack 5 Replace battery pack if necessary 6 Try to enter boot loader mode Perform Re flash OS if successfully 7 CMOS Camera is not assembled properly 8 Check all connections in
10. Torex Screw Driver T6X40 5 Special Made Plastic Stick 6 Tweezers Remove the Stylus SD Card slot Filler and the Car antenna connector cover Next Remove the Back cover by releasing the fixing lock as step 1 Then slightly push backward the back cover as step 2 Once Back cover is removed you will find the battery on it HTC confidential niin 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 16 PAGE NO 15 Engineering Mobility Press Unlock and release the battery Remove the battery from unit A Warning To reduce risk of fire or burns do not disassemble crush puncture short external contacts or dispose of in fire or water Replace only with specified batteries Recycle or dispose of used batteries properly To separate the housing Use the plastic stick to open the housing Insert and gently twist into the gap between stylus hole and antenna cover To separate the antenna cover use the hook of plastic stick to release three hooks of antenna cover HTC confidential ttn 2001 HTC Corporation All rights reserved TOTAL77 CONT ON 17 PAGE NO 16 Engineering Mobility There are three hooks which fix the antenna cover and bezel Insert to the gap and slightly pull upward from right to left to release the hooks Antenna cover is removed Remove two screws which fix the antenna to MB Screw P N 72H00339 00 Remove 6 screws which fixed the housing and bezel There are two
11. cancellation Recelver Hardware AGC Hardware Full duplex WAV WMA MP3 stereo 16 bits with 8KHz 11 KHz 16KHz 22KHz 44 1 KHz 48 KHz sampling rate CMOS Camera Color CMOS camera module VGA 480x640 resolution with JPEG encoder ALC Auto Light Control AWB Auto White Balance Preview Mirror on battery cover Camcorder QCIF 15 fps min in live mode max 15 seconds per clip Operating in 5 Lux Min Cradle Cradle connector connected to main unit Audio jack 2 5 4 Microphone 2 slots one for main unit battery another is capable of charging 2 battery Serial or USB cable between cradle and PC LED indicator for 2 battery charging Bluetooth Bluetooth 1 1 compliant Power class 2 Support Profile gt Generic access gt Generic object Exchange HTC confidential ttt 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 10 PAGE NO 9 Engineering Mobility Accessories Retractable sync Cable USB Serial Cradle USB Serial AC adapter Car adapter Stylus AC adapter with power plug Detacheable LCD protector Car Kit Stereo wired headset with mono microphone volume control Pick up Hang up the incoming Outgoing call Call waiting conference call microphone mute Mono Wired headset Stereo Bluetooth headset Option Battery 1200 mAh Keyboard TTY Adaptor Stereo gt Mono in audio jack Remote controller for VGA output Back pack CF TV VGA out within cable 600 mAh battery CF Slot support Wireless LAN GPS CF car
12. card for test Once finished display will show Please remove SD card Press Action back to MENU Select this item to clean AIR TIME Talk time and Customer Use this item only for PIM data REFURBISHMENT Clean Talk Time CASE 14 USB Test Plug USB cable to connect PDA to PC then and check for Could be M B issue the connection in WinCE SIR Test Prepare another unit as supporting site On test unit please Could be M B issue choose Test Target and press action button to start test Suggest to test it in Before test make the IR ports of them face to each other Windows CE mode Serial Port Test Check this item in Windows CE mode Could be M B issue HTC confidential ttn 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 36 PAGE NO 35 Engineering Mobility 9 Main Battery Test Judgement procedure A Main Battery only 9 1 Reguirement PC with Windows 2000 Taylor Made Battery test fixture Battery Test program DS2760K install CD package to your PC This program is used only if the battery failed on charging via Main unit ie Power Bar does not response to charge via AC adapter Battery suspected to defective 9 2 Program Installation Click SET UP to Install once entering the program DS2760 E23 E LU SS ee ARE ec RARE Tac Sr ELA o El Cee Geese C DU Uo gt Zi cm ES DE2760 E ce ts Ve EE ks Ee EE DEXZ7 60D DEZTOUPAI c oumet nde Da
13. label to change IMEI no but Serial No should remain unchanged Put the Battery into Its place and lock it HTC confidential ttn 2001 HTC Corporation All rights reserved TOTAL77 CONT ON 28 PAGE NO 27 Engineering Mobility Put back the battery cover Put back the stylus SD filler and Car antenna connector cover back into the unit Now The unit is ready for performing TEST The Unit Assembly is done ready for further tests HTC confidential ttn 2001 HTC Corporation All rights reserved TOTAL77 CONT ON 29 PAGE NO 28 Engineering Mobility 6 3 Camera Replacement assemby In case of Camera defective before replacing with new camera from Stock please be noticed to add necessary pre assembly part into MB and camera in advance Apply Aluminium foil on the MB as shown on figure The upper layer paper of foil need to be removed before fixing camera on it Next apply insulation tape on it Then paste the conductive tape on it The upper layer paper of foil need to be removed before fixing camera on it Please follow above procedure of Camera fix on MB HTC confidential ttn 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 30 PAGE NO 29 Engineering Mobility 6 4 Connector Back up battery replacement If you are authorized by HTC for component replacement you could do below replacement with fo
14. types of screw a 1 4 P N 72H00338 00 m 5 6 P N 72H00339 00 Now separating the housing Use plastic stick to slide along the gap Right side of unit near stylus hole HTC confidential ellos 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 18 PAGE NO 17 Engineering Mobility Gently open the housing Turn over the housing to the other side as shown on picture Once the housing is removed next to remove 3 screws which fix the MB into bezel P N 72H00401 00 Gently and carefully release the LCM FPC by litting the connector lock upward using your finger or soft plastic tweezers HTC confidential i _ IAEA 2001 HTC Corporation All rights reserved TOTAL77 CONT ON 19 PAGE NO 18 Engineering Mobility Then remove the Camera module by slightly releasing its FPC 1 and camera which is sticked with Double side tap on MB 2 Turn MB to the other side and remove the Navigation button by pulling up Correct position of Navigation button Use tweezers to remove the Vibrator HTC confidential e ele 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 20 PAGE NO 19 Engineering Mobility The LCM Speaker MIC is located on upper part Bezel side Before disassembly LCM It is required to unscrew two screws of the speaker and remove it from its place P N 72H00401 00 Speaker To Disassembly LCM module Hold the entire assembly as seen on t
15. A function is properly activated on the Pocket PC and on the other device 3 Make sure there s no obstruction between the two devices in connection and within the distance HTC confidential LCI C IILI i e 2001 HTC Corporation All rights reserved TOTAL77 CONT ON 65 PAGE NO 64 gt aen Engineering Mobility 4 Check the IrDA window whether it is broken or cracked Replace Front Bezel if necessary 5 Replace Main Board if necessary 6 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 6 A Data Retention related problem 1 Back up battery is rechargeable to retention purpose when main battery power is used up or when changing the main battery Make sure to charge the unit if not use for a while Y Data introduced by User might be lost when Battery has drained completely E Ask user to charge the Main Unit when latest warning message pops up amp Ask users to back up their data to the PC or SD card when expect stop using the unit for long period of time for example more than one week 5 Charge the Main Unit and check if data looses even the Battery pack is charged or at least The unit still can be powered on without AC Adapter 6 7 Check whether AC Adapter is functioning properly Check whether the condition of Battery Charging status is correct 9 1 8 Check the appearance of Battery Pack
16. C confidential iii 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 41 PAGE NO 40 Engineering Mobility 9 3 Current consumption measurement 1 Eguipment reguirement A Power Supply set at 4 V 1 A B Micro Current Meter support 0 5mA 1A st least 2 Fixture reguirement C Current series jig with black and red cable D Cable E Battery with extension cable 3 Connect cable D to positive polarity of power supply A and current meter B 4 Connect cable of fixture C to negative polarity of power supply A and current meter B Note black cable to power supply A and red cable to current meter B HTC confidential tii 2001 HTC Corporation All rights reserved TOTAL77 CONT ON 42 PAGE NO 41 HAT uU Engineering Mobility 5 Ready for testing Don t turn on power at this moment 6 Install battery fixture E to unit 7 Turn on power supply 4V 8 Turn on current meter 2A Ti e 12 01 9 Press Power button to turn on the unit E Wwadneco Gest hee DI Ond Phone x Mo Service Turn an Flight made 10 In main page Check phone status Click Turn on flight mode gg Start e h T qz 12 02 11 Make sure all the RF function is closed i Wednesday September 01 7004 Tap here to set owner information already een No unread messages Po tasks Po Mo upcoming appointments HTC confidential ttt 2001 HTC Corporat
17. CAMERA 27 INSULATOR TAPE PCB 72H0041 1 00 72H00412 00 6H00469 00 6Hoo413 00 MYLAR VOLUME Butten 31 MYLAR VOLUME button 32 Warning Label of SIM Conn 33 SECURITY LABEL 76H00483 00 77H00119 00 Warranty seal 77H00083 00 HTC confidential 2001 HTC Corporation All rights reserved TOTAL77 CONT ON 73 PAGE NO 72 E g en Engineering Mobility 16 Appendix A Customer Retailer Misjudgment Before attempt repairing the unit make sure the type of reported failure could be clearly reproduced otherwise check with the customer or distributor once again to identify the problem correctly The following are failure symptoms that are typical by misjudgment No Power even the Main Battery low power exhausted power button is pressed While Back Light is turned OFF the surrounding lighting will be reflected on the panel and in a dim location it looks like the unit is turned OFF According to the Power Management settings the units will be switched OFF automatically Battery discharges The battery life depends on the devices being used in SD Card quickly Slot and frequency of use of the Back light These functions consume a lot of energy HTC confidential tii 2001 HTC Corporation All rights reserved TOTAL77 CONT ON 74 PAGE NO 73 gt aen Engineering Mobility Operating with front light ON or using high energy consumption devices such as SD Memory Card will drain out the battery pack
18. Ea SE p SE s b I E gt Y sa 4 n NS gt A r F n y Ze Meters last AR 3125 E 3 Degrees C d Charge E Remainina j 3 8552 Volts 5385 753 m amp hr 27 1250 C 80 825 F OV Flag Clear UV Yao CC Pin is DL Finis ag ze Clear DOC Flag Ne Discharging Disable Charging 1 Current mesurement It should have the value within 3 125 3 125 mAh 2 If value incorrect need to Click Calibrate Offset button first for double confirmation The value will be calibrated automatically it may takes about 15 20 seconds 5 CC and DC status Check Both Pin should be in LOW otherwise it is judged as defective Following table is the criteria for Voltage and current status ITEM 1 Battery VOLTAGE Voltage should be 2 5 V Above If the voltage is under 2 5 it means that the battery is over discharged and defective EN Battery Current Current should be between 3 125 3 125 mAH HTC confidential see s 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 39 PAGE NO 38 E en Engineering Mobility CC 8 DC Pins status Both should be on LOW If on HIGH means the battery is defective Note If the current value is incorrect Please click Calibrate offset to calibrate the value it takes about 15 seconds and check again File Registers Preferences Help Data Log Memory Pack Info F
19. Engineering Mobility Service Manual for PDA PHONE ll Andes HTC Proprietary Confidential Treatment Requested Rev 2 0 Jan5 2005 HTC Corp Engineering Mobility HTC confidential tiie 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 2 PAGE NO 1 Engineering Mobility ILE Service Manual for PDA PHONE I REV DATE CONTENTS REVISED 1 0 Oct 06 2003 5 Oct 13 2003 a Z O Henry Lai Henry Lai ESES 6 Henry Lai Henry Lai NO 07 2003 8 Dec 22 2003 Henry Lai 00 Y H HB Chen Camera defect to lead to 2004 6 3 laudio function P64 TSD Leakage current 2 0 2005 1 26 measurement TSD HB Chen HTC confidential 2e 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 3 PAGE NO 2 gt aen Engineering Mobility Table of contents MO EE 5 EE 5 SIE 5 so O EE 6 EE EE Ep aaa 6 24 GSM GPRS FUNCTIONAL BLOCK PART mener 6 REENEN 11 TN EET EM 12 A DEER 14 6 ASSEMBLING AND DISASSEMBLING E a 15 EE DESI LITE 15 AN E N 1 1 gt 22 6 3 Camera Replacement assembly uuu asss 29 6 4 Connector Back up battery replacement 30 GEET 31 AE aaa 31 EIERE 31 7 3 SOFTWARE REQUIREMENT ee ee eee 31 S DAS Ge del te EE 32 AUS On KE ETC 32 BIECWECHITENSOBEERNTONENUUEU MEM C E EIE 32 9 BATTERY TEST JUDGEMENT PROCEDURE ENNEN 36 eeen ee eNe a a a Um 41 NETA 43 ARE RE Ea a a aaa 43
20. Notice In case of Place the Camera into correct position and fix it Important Notice Before inserting the FPC into its connector use your finger to flat the FPC first as shown on picture the lock it The FPC is fragile to prevent break Make sure Camera is fixed correctly HTC confidential ttn 2001 HTC Corporation All rights reserved TOTAL77 CONT ON 26 PAGE NO 25 Engineering Mobility Next Close the Rear Housing to upper part starting from left side with Volume button TIPS Adjust the volume button to its center first before full closing the Housing Antenna Assembly Put the antenna into its place starting from upper part then press and insert its two ribs correctly to the housing Then fasten two screws of the antenna Continuing with 2 screws at the lower bottom of housing P N 72H00339 00 Torque 1 2 kg cm Next four screws at the middle part of housing P N 72H00338 00 Torque 0 8 kg cm HTC confidential 2001 HTC Corporation All rights reserved TOTAL77 CONT ON 27 PAGE NO 26 Engineering Mobility FIX Antenna Cover Put the antenna cover and fix It starting from unit left side side with volume button Warranty Seal Security Label Be sure to apply new Warranty seal once the unit has been repaired before sending back to customer P N 77H00083 00 In case of MB replacement since the IMEI has to follow new MB IMEI repair site is required to re print Regulatory
21. after fully charged 1 2 3 Make sure the Battery Pack takes fully charge with AC Adapter 4 Try with another Battery Pack or Replace Battery Pack if necessary Check whether the condition of Battery Charging status is correct Dismantle the unit and check the appearance of Battery Pack 5 6 Try with another Main Board or Replace Main Board if necessary e e A TA A AM A Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 7 C Battery Pack does not recharge 1 Make sure the Battery Pack takes fully charge with AC Adapter 2 Check whether the condition of Battery Charging status is correct Charge should be done in no more than 3 hours 3 4 5 6 Dismantle the unit and check the appearance of Battery Pack Try with another Battery Pack or Replace Battery Pack if necessary Try with another Main Board or Replace Main Board if necessary effi MT MA uu So Y eee Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 8 A No Sound from Speaker or Distorted sound 1 2 1 Check Sound amp Notifications Settings in the unit for Sound Enabling 2 Make sure it s not MUTED 3 Dismantle and Check whether the Speaker is properly installed Orientation 4 S Make sure the connection point between MB and Speaker is free from contam
22. and set into USB Port Ol p n po rt ee tine Port Baud 115200 Cancel Parity Ce None C Odd Even Local echa NONE C Yes C RTSICTS f No C Xonwott HTC confidential 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 55 PAGE NO 54 Engineering Mobility 2 Uncheck USB and COM in Connection Settings in ActiveSync if you have installed the ActiveSync in your PC and make sure the USB port is available Si Cik Ga Corrected lo core nni rd dee bo had AS Corm ad rni Ghabus waiting lot device to connect Get Connected praed cabia H mirad conecte do Thar LUP perat teur DOH paui iz rol avalado USE correci n vni ls cedkteog Ccemtngde Su LIB ph eiae S los pb E Herne ned Fl arroba Arca hence MAS paran conri eh ilis dail era abau Heiek im anar askatika ta sven k Give tabu con in T al DE Carel Hen 3 Set the Unit into Bootloader Mode While Press amp Hold Power Action and Reset the units wait for Serial on display Message on PDA Screen Serial V1 02 4 Connect the unit to the PC with USB cable or USB cradle unit display will change to USB 5 Insert 64 MB SD or MMC card into SD slot of PDA Phone 6 On the PC side Select OK and press ENTER 7 Following display will appear HTC confidential tii 2001 HTC Corporation All rights reserved TOTAL77 CONT ON 56 PAGE NO 55 Engineering Mobility 2 Mult
23. cluding LCD FPC to Main Board Try with another Main Board 9 Fuse blown 10 Customer abuse caused the power button fallen off 11 Both item 9 amp 10 MB replacement is necessary unless you are authorized to do board level repair PP AAA Ma Qa A M MM AS o m ef M A 12 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 2 A Touch Panel Does Not Respond to Screen Tap 1 Dismantle the unit check the perimeter of Display between Front Bezel and Touch Panel surface for unusual foreign objects Clean it reassemble the unit and check the panel s function again 2 3 4 5 6 7 Check the connection of LCM FPC whether is properly connected Try with another LCM Try with another Main Board Replace LCM if necessary Replace Main Board if necessary MM Ma T MT T m o Te e 7 Te a Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated HTC confidential a 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 63 PAGE NO 62 gt aen Engineering Mobility 2 B Buttons Do Not Respond 1 Dismantle the unit check the status of switches on the Main Board and the plastic parts of button of the Button not responding Y Try with another Main Board or Front Bezel E Replace Main Board or Front Bezel if necessary E
24. d Micro drive CDMA CF Card I O card Barcode reader etc Regulatory PTCRB For North America Market R amp TTE FCC USB V1 1 Compliance test HTC confidential tii 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 11 PAGE NO 10 E nginee ring Mobility 3 SYSTEM BLOCK DIAGRAM Base Band sD IO ASK fesse es w s s a s s CPU Calypso KEE I m 4 me Power HTC confidential tii 2001 HTC Corporation All rights reserved TOTAL77 CONT ON 12 PAGE NO 11 Engineering Mobility 4 Labeling 4 1 Main unit Regulatory label on the rear housing of main unit It includes Unit IMEI Number amp Barcode Unit Serial Number amp Barcode Simplified Part Number in Text Image file name Main UNIT REGULATION Please note 1 The brand name is shown on Bezel 2 All bar codes must be code 128 symbology SY DC 2A DA m FCC ID NMSHIMALAYAS PH10B ov DC CG 2A 4 x FCC ID NM8HIMALAYAS IMEI 20255 n xa X LA DIEU Sie Ka aO aa ade in Taiwan Simplified Part No System Rev Service Center is required to reprint the label in case of MB replacement with new IMEI no or in case of housing replacement with unchanged Serial No and Part No HTC confidential tii 2001 HTC Corporation All rights reserved TOTAL77 CONT ON 13 PAGE NO 12 Engineering Mobility 4 2 Serial No description For S N SSYWWPPZZZZZ SS
25. e the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 5 A PC Connection USB Serial not possible 1 2 Check whether Connection Settings in the MS ActiveSync is properly set Check whether it connects with other cables or cradle customer s cable might be damaged 4 5 1 2 3 Check the external appearance of the connector on the unit whether it is physically damaged 4 Replace Main Board if necessary S Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 5 B Wireless Connection GSM WAP GPRS not possible 1 Make sure the user has been contacting the Carrier for SIM Card validation and activation 2 Make sure the Wireless Connection Settings has been properly set 3 Make sure the SIM Card is properly inserted to the SIM compartment Make a life call or test it with the RF Test Station Antenna Test 4 5 6 7 Dismantle the Main Unit and check whether the Antenna is properly installed Try with another Antenna Try with another Main Board if necessary e mt m m So Y ee SA Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 5 C IrDA Connection not possible 1 Make sure the IrDA port settings on the Notebook or PC are properly set 2 Make sure the IrD
26. ential ttn 2001 HTC Corporation All rights reserved TOTAL77 CONT ON 76 PAGE NO 75 Engineering Mobility B Repair Troubleshooting Guide FLOW NG Charge NG Replaces NG Replace Batter Batter MWB OK OK OK Fe A ssembil A csembl A ssembl ON 77 PAGE NO 76 PASS RE E en Engineering Mobility HTC confidential ttn 2001 HTC Corporation All rights reserved TOTAL77 CONT ON F PAGE NO 77
27. ering Mobility 4 Black poron for volume button Next to apply one black poron on the volume button The PN of this poron is 76H00483 00 HIEL Note Please make sure you have applied all of them on the MB Install the MIC into its place Before Assemble LCM be noticed to apply stylus poron on the rear side of LCM Be noticed that the poron should not exceed the edge and interfere to bezel hooks Note Be carefull especially during LCM replacement Insert the LCM starting from lower bottom part and insert into the rib Make sure Poron should not exceed the edge to prevent interfere to the bezel s hook and cause gap amp stylus stuck after assembly HTC confidential ttn 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 24 PAGE NO 23 Engineering Mobility Next Push aside the bezel and insert the LCM to click into 2 hooks located on right and left respectively Assembly the speaker and fix two screws on it Screw P N 72H00401 00 Apply 3 screws on MB Screw P N 72H00401 00 Torque 0 8 kg cm Then insert the LCM FPC into the connector make sure the FPC is fully inserted then lock it by pressing the cover down HTC confidential 4 25 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 25 PAGE NO 24 Engineering Mobility Next Camera module assembly 1 Make sure the Aluminium foil is clean and workable 2 Put the Camera on it
28. faster Battery cannot be Using AC adapter that is NOT supplied with the unit charged Charging the battery while operating the unit with heavy 3 loadings could cause the temperature inside the unit to build up which could cause the unit stop charging At this moment the LED indicator will flash Yellow to notify user that the charging has been stopped Or the temperature is extremely low will also stop charging Since the extreme high or low temperature will cause the battery to discharge guickly it has been designed to cut battery charge below OC and above 35 40 C to protect the battery pack 4 Cannot make If the unit could pass the test with Loop back Interface card the communications via possibility of unit malfunction becomes low Then the following mobile phones through items could be the reason of problem such as location timing exclusive cable signal strength service provider s mixed up or problem with the mobile itself Or could be incompatibility issue Cannot use SD CF Cards which are not being pre formatted Memory Card SD card has been switched to Write Protect mode Card not inserted completely or bad contact between connector contacts Black or White dot on For LCD panel s normal behavior it is hard to find a panel the screen without any bad pixel Once the numbers of dots and the distance between them are within the specifications it is allowed HTC confidential tii 2001 HTC Corporation Al
29. he picture push aside the bezel and push the panel from front side simultaneously Notice the starting location Doing this to release the LCM from 4 hooks which located 2 at its right and left respectively Then gently pull out the LCM from its lower part hook HTC confidential aI a 2001 HTC Corporation All rights reserved TOTAL77 CONT ON 21 PAGE NO 20 Engineering Mobility If MIC need to be replaced just take it out from its place slightly by using tweezers Take out the MB and disassembly procedure is done The disassembly procedure is finished HTC confidential 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 22 PAGE NO 21 Engineering Mobility 6 2Assembling Ws nm MB Pre assembly KS ET There are 4 items need to be applied to MB which are 1 Insulation tape on lower right corner of MB as shown on picture Insulation tape P N 76H00469 00 P N for this insulation tape 76H00469 00 2 Gasket on shielding cover Need to apply 3 gasket on shielding cover P N 72H00411 00 Hemember to insert navigation button to Its place 3 Black poron of Send End button Next to paste 2 EA Poron black aside to SEND and END switch on MB P N 76H00473 00 Caution This is to focus the brightness of LED on Send and Receive button HIC confidential 2e 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 23 PAGE NO 22 Engine
30. i PorUSB TTY ver 10 USB Aa File Edit View Auto Window Help D H ejej 6 7 Ready CAP NUM 8 The prompt USB gt will appear then to UPLOAD PDA Image Type USB gt d2s 80000000 means to upload PDA image code to SD card by typing d2s command note there is a blank space between d2s and the address then Press ENTER The following display will be shown on PC display x Multi Port USB TTY Verl 10 USB File Edit View Auto Window Help D gt Ei jaj Sel sl USB d s 80000000 SD Waiting for card insert CMD3 for SD it s OK ready to get RCA from response SD Detected one card SD ready for transfer OK The process begins and wait for 5 to 6 minutes until it shows Done HTC confidential i ev II II 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 57 PAGE NO 56 Engineering Mobility CAUTION DO NOT REMOVE THE USB CABLE FROM THE PC OR PDA FAIL TO DO SO MAY CAUSE DEVICE UNIT FAIL TO BOOT gt Multi PoxtUsB TTY Ver 10 USB File Edit View Auto Window Help D i ja amp l ls pc gt drive busW idth 1 pc gt drive erasedsize Total card size 3680000 SDCARDD2S cStoragePlatformType FF Store image to SD MMC card successful USB gt Once done above display will be shown on PC display while on PDA phone a message of 100 Checksum is OK 9 Next continue to upload Radio part by typing USB gt d2s 60000000 300000 sd a Plea
31. ial 4 eee s 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 33 PAGE NO 32 gt aen Engineering Mobility Serial V1 01 Then wait about 10 seconds the display will show Himalaya DIAG v1 00i Waiting for GSM ready RAM TEST Display Test How to select test item Using navigation button Up or Down to select the test items How to execute the test program Press Action to start the test RAM Test Display Size and read write test It will show OK if pass Could be M B issue Stop on fail Disp Test Unit prompts for different display page to detect the defect of Could be LCD issue LCD lines or dots First display is WHITE screen Press left to DARK screen Press UP to Multiple Color Press RIGHT for back to MENU HTC confidential tii 2001 HTC Corporation All rights reserved TOTAL77 CONT ON 34 PAGE NO 33 E en Engineering Mobility 3 Touch Test Tap the cross mark with stylus on the correct location Could be LCM issue Fail if no reaction Calibrate the screen following the mark Press ACTION to exit 4 Play Test Play the tone with 8KHz L channel then Could be speaker or rmm Hear the sound and notice if bad sound quality happens 5 Record Test Select this item to record test then press Action to start Could be MIC or M B recording It will automatically playback it Then connect with issue earphone or external speaker and press action to check the record function i
32. ination or dust Replace Speaker if necessary HTC confidential tii 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 67 PAGE NO 66 E en Engineering Mobility 6 Replace Main Board if necessary 7 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 8 Replace Camera if camera function was defect at the same time 9 A No Recorded Sound or Distorted sound 1 Check Sound amp Notifications Settings in the unit for Sound Enabling 2 Make sure it s not MUTED 3 Dismantle and Check whether the Microphone is properly installed check or missing rubber 4 Replace Microphone if necessary 5 Replace Main Board if necessary 6 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 7 Replace Camera if camera function was defect at the same time 10 A Housing Cosmetic damage 1 Unless it is for Refurbishment all housing replacement due to cosmetic damage shall be subject to be charged HTC confidential ttn 2001 HTC Corporation All rights reserved TOTAL77 CONT ON 68 PAGE NO 67 E ngineering Mobility 15 Exploded Diagrams amp Spare part list 15 1 Exploded diagram HTC confidential 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 69 PAGE NO 68 E en Engineering Mobility 15 2 Spare part list
33. ion All rights reserved TOTAL 77 CONT ON 43 PAGE NO 42 Engineering Mobility 12 Press and hold power button until turn off back light the current will be showing on current meter this status is so called idle mode The criteria is as follows lt 86 5 mA Unit is turn on and no back light 13 After idle current checked press power button then release soon the screen will be off this status is so called sleep mode The criteria is as follows lt 3 75 mA Unit is turn off and no display HTC confidential tii 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 44 PAGE NO 43 Engineering Mobility 10 LCM Inspection Criteria New part only Inspection Defects Acceptance Level Red Green Blue lt Single dots Total number of Red Green and Blue dots should be less or equal to 5 Bright dots Green lt 2 Total number of Green dots should be less or equal to 2 S z 5mm Distance between any two bright dots should be greater than or equal to 5mm 2 adjacent dots N lt 2 CO Total number of 2 adjacent bright dots should be less or equal to 2 3 or more adjacent N 0 dots 2 None of 3 or more adjacent dots is allowed N lt 5 Total number of Dark dots should be Dark dots less or equal to 5 S 2 5mm Distance between any two dark dots should be greater than or equal to 5mm 2 adjacent dot N lt 2 68 Total number of 2 adjacent dark dots should be less or egual to 2 e IES HTC c
34. ket PC This will only take a tewe minutes Totally the update should take about 30 minutes Remember please don t disconnect your Pocket PC from your PC or the power supply until the upgrade is complete Stagez Upgrade ROM image Please wait AA 11 The current ROM image is now being updated from your Pocket PC For the USB connection the process will take approximately 30 minutes Remember please don t disconnect your Pocket PC from your PC or the power supply until the upgrade is complete Stages Upgrade Extended ROM Please wait aa B o The current ROM image is now being updated from your Pocket PC For the USB connection the process will take approximately 30 minutes Remember please don t disconnect your Pocket PC from your PC or the power supply until the upgrade is complete 7 Once completed Display will show as below follow the instruction on PC HTC confidential ttt 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 53 PAGE NO 52 IT x Engineering Mobility Pocket PC Software Update Utility Congratulations You have now almost completed your Pocket PC software update 9 Friday March 21 2003 E Tap hera to set owner information To finish please complete the following important steps iL j Mo ume 1 Take your Pocket PC out of the cradle za that it is na longer connected to your PC or the power source dont be alarmed if
35. l rights reserved TOTAL 77 CONT ON 75 PAGE NO 74 gt aen Engineering Mobility Touch Screen or Program Buttons are not reacting Front Light dim cannot Check the Front Light settings in Power Management settings turn ON or shuts OFF automatically Cannot playback music When Battery low the music playback becomes difficult and the No sound or volume is volume could become lower Cannot execute Could be an incompatible software installed application programs 11 Operation is slow in Could be insufficient memory Check amount of system memory UN response 1 Hang up ooftware being used sometimes is not fully compatible with the system Execute many application programs simultaneously ooftware that requires big amount of memory spaces or the system memory is low or the files being used is fragmented 2 13 System Memory is ooftware that requires big amount of memory spaces or the enough but is shows system memory is low or the files being used is fragmented insufficient Note Nevertheless the above symptoms could be solved by a warm boot or cold boot make sure the warm cold boot has been executed and try to reproduce the symptom reported How to perform Warm Boot and Cold Boot Warm Boot Resetthe unit by pressing reset button Cold Boot Press Power button and Reset the unit simultaneously More detail for troubleshooting and repair guide will be shown on training or release via FTP HTC confid
36. llas D2 Foo Tutor BSEC 1 E LZ He His 1 Connect the battery test fixture one side to PC Com port the other side with two pin head to the main battery pin 2 and 3 counted from left as shown on figure HTC confidential ttt 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 37 PAGE NO 36 AT Engineering Mobility To Main battery To PC Com Port 2 Set and press the thimble to touch the main battery pad Pin 2 amp 3 counted from left to right be noticed not to touch short circuited each other 3 Check Voltage on DS2760K program D 2760K File Registers Preferences Help Meters Data Log Mem w Pack Info Voltage Curent Accumulated Charge Temperature T ini SN LO 3 8552 Volts 0 000 m mps 585 75 m hr 27 1250 0 Sense Internal 80 825 F 0 Flag COC Flag c Clear EA llaq Clear DOC Flag E en S ES Disable Discharging Disable Charging HTC confidemtial s L s l ee s 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 38 PAGE NO 37 gt aen Engineering Mobility Voltage gt 2 5 V Voltage should Exceed 2 5 V 4 Current measurement Measured value should be within the range 3 125 43 125 V File Registers Preferences Help Datatog Memon Y Packimfo Fuel Gauging YF age 7 Curent 7 Accumulated Charge Temperature 31 5 i tm SUCH h Ta
37. llowing notice Back up battery replacement In case of back up battery defective and need to be replaced please be noticed to soldering reguirement 1 Soldering Spec must be within 350 C 5 seconds 2 Never touch the two pin in short circuit release one by one Warranty Seal Security Label Be sure to apply new Warranty seal once the unit has been repaired before sending back to customer P N 77H00083 00 In case of MB replacement since the IMEI has to follow new MB IMEI repair site is required to re print Regulatory label to change IMEI no but Serial No should remain unchanged Put the Battery into Its place and lock it HTC confidential tin 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 31 PAGE NO 30 gt aen Engineering Mobility 7 Problem Diagnostics 7 1 List of Test Jigs Special Plastic Tool For unit disassembly Share with PDA phone AC Adapter For battery recharge and power related tests Use specified for PDA Phone II Earphone with Microphone Use specified for PDA Phone II SD Card or MMC Card For write protect read and write test Share with PDA phone SD card with diagnostic Use specified for PDA Phone II Personal Computer PC Use for Communication Synchronization test Refer requirement below 7 2 lt Hardware Requirement for PC gt e O S Windows 98 ME 2000 e CPU Pentium 166MHz or above e Memory 64MB 128MB 7 3 lt Software Requirement gt e Microsof
38. ly charged before starting to download Based on this mechanism service center is recommended to prepare some 64 MB SD card in advance for SD download purpose Attached step will lead you how to build your master unit via 1 RUU mechanism 2 New sample unit Also the procedure to create your own SD card for reflash purpose then for each repair unit you only need to do reflash via SD card You could decide how many SD card you need for this purpose depend on your need HTC confidential ttn 2001 HTC Corporation All rights reserved TOTAL77 CONT ON 50 PAGE NO 49 HAT lt Engineering Mobility 1 Execute RUU En EUU Sample BRO RAEE BR AREA TEAM SO gt M4 a G dim L X 0 m TR j PE tt ES ni e o Ez ME EE em aet m Eug CODERUUSRUU Sample PRE RUU Sample arises S IER CDEN See al Zeck Hara Le HAE 1E oe OT Ae 25 3 GB 38 8 MB 1I onsen 2 Following display will show on screen Welcome to the InstallShield Wizard for RUU The InstallShield Wizard TM will help install RUU on your computer To continue click Net Cancel HTC confidential niin 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 51 PAGE NO 50 IT UC Engineering Mobility 3 Type Next Pocket PC Software Update Utility Welcome to the Pocket PC Software Update Utility This program will take you through the installation of the software update
39. n Italian Spanish Portuguese e Combined GSM GPRS and PDA e 2logical block PDA and GSM GPRS solution layout is integrated into one module e GSM GPRS can be turned off to let PDA to run alone Outside Dimensions 69 9mm W x 130mm H x 19mm T Removable rechargeable Lithium Polymer battery 1200 mAh Typical Data retention time 72 hrs Separated Back up battery 25 mAh rechargeable data retention time above 0 5 hrs Battery Life 15 hrs of PDA Talk time 2 5 4 hrs Standby 180 hrs 2 3 Specification of AC Adapter AC Adapter AC input 100 240 Vac 50 60 HZ AC input current 0 2 A max Output voltage 5V dc 2 4 GSM GPRS Functional Block Output current 2A typical HTC confidential P 9 l IYIAWAZYI 2001 HTC Corporation All rights reserved TOTAL77 CONT ON 7 PAGE NO 6 Engineering Mobility GPRS GSM Tri band GSM900 880 915 925 960MHz module DCS1800 1710 1785 1805 1880 MHZ PCS1900 1850 1910 1930 1990MHZ Antenna Generic GSM Service Internal Antenna Call forwarding Explicit Call Transfer opool Icon Wave ring tone download compose Long message 640 characters SIM LOCK Network lock GPRS functionality GPRS Class B Multi slot Class 10 Memory FLASHROM e 64MB SDRAM e 128MB Processor TI Calypso IOTA GSM GPRS solution iau Intel PXA263 CPU Low power High Performance 32 bit Clock Speed 400MHz LCD Module Transflective TFT LCD with back light LEDS 240
40. onfidential ttn 2001 HTC Corporation All rights reserved TOTAL77 CONT ON 45 PAGE NO 44 Engineering Mobility All allowable defect dots Foreign scratch Object or lints Power Off status Lint linear foreign objects Fish eye on film lt 0 1 mm lt 3 mm lt 0 1 mm lt 3 mm 0 1 lt D lt 0 25 mm IN 53 0 15 D 0 4 mm N lt 3 Breakage on film surface Not acceptable Total acceptable defect quantity lt 10 S Distance between each dot W Width L Length N Number quantity NOTES D Diameter Inspection done at least 30cm away from inspector s eyes at a 45 degrees of viewing angle for a duration of 5 seconds with an Ambient illumination of 500 1000 Lux Incandescent lamp 1 Bright dot A pixel that is always lit no matter display changes It could be red green or blue normally 2 Dark dot A pixel that is always off no emitting light no matter display changes HTC confidential 2001 HTC Corporation All rights reserved TOTAL77 CONT ON 46 PAGE NO 45 Engineering Mobility 11 RF 11 1RF TEST REQUIREMENT For RF antenna test you need to set up your mobile tester Antenna coupler and Shielding box to meet HTC specification and requirement 11 2 Hardware Requirement 1 Mobile Tester 2 Plane Antenna 3 Test Jig 4 Shielding Box 5 RF golden sample 6 RF cable 11 3 HF test Picture refer attached picture Zi Connect tester to
41. s OK or not thru ext speaker Button Test Press each button to know if it works Follow the instruction Could be switch or MB shown on the screen to finish the test item B Light Test Back Light turns ON and Off Check the light change Could be M B or LCM Starting from Level 3 Issue Press Action button to enter Level 2 Press Action button again to enter Level 1 Press Action again to enter Level 0 Action again for back to MENU LED Test The message LED will show starting with RED Could be LED or M B Press Action LED will change to GREEN issue Press Action LED will change to AMBER Press Action Key LED will ON YES 8 END Press again Action will back to MENU o Battery Test Test main battery and AC power source Insert AC power Could be main battery CUR will show means charging remove AC power CUR or M B will show means internal power Note The Battery capacity shown is only for reference Vibrator Test Press action units should vibrate Check the vibrator Press Action again back to MENU mb HTC confidential ttn 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 35 PAGE NO 34 mE SD Test Insert SD card Enable Write Protect and start test Pull out Could be M B issue the SD card if you see the message lt Pluck OK gt lt Locked gt Please remove locked SD Adjust lock switch to unlock site Disable Write Protect and insert it The program will read amp write to SD
42. se notice the blank space between d2s and address sd and a Then press ENTER following display will be shown HTC confidential b buenos s 2001 HTC Corporation All rights reserved TOTAL77 CONT ON 58 PAGE NO 57 AT Engineering Mobility yl Multi Port 05B TTY erl 10 USB File Edit View Auto Window Help D a 7 a USB d s 60000000 300000 sd a SD wWaiting for card insert CMD3 for SD it s OK ready to get RCA from response 5D Detected one card SD ready for transfer OK CAR NUM d Again on PDA phone will show message 10096 Checksum is OK 10 Continue with M SYSTEM part USB gt d2s 70010000 1070000 sd a Then press ENTER x bMultit Por USB TTY Verl 1U USB File Edit View Auto Window Help D E ejej S USB d s 70010000 1070000 sd a SD wWaiting for card insert CMD3 for SD it s OK ready to get RCA from response SD Detected one card sD ready for transfer OK CAR NUM 5 PDA Phone display will show 100 Checksum is OK HTC confidential niin 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 59 PAGE NO 58 Engineering Mobility When it is Done PC display will show x Multi Port USB ITY Verl 10 USB File Edit View Auto Window Help D E ejej Sl DOCInfo TableinitHwW BinaryOl dwsize 60000 DINFS0 dwsize 0 FATO dwsize 1000000 FAT dwSsize E40000 Allidwsize 1F20000 Store image to SD MMC card successful USB
43. t Active Sync version 3 7 e Diagnostic Program loaded on SD card HTC confidential tin 2001 HTC Corporation All rights reserved TOTAL77 CONT ON 32 PAGE NO 31 E ngineering Mobility 8 Diagnostic Program 8 1 List of Test Items IM A wawam Display Test Test the LCD display quality 3 ou Test Touch sereen alignment test Suggest eatin WICE 4 Playback Test Play sound with 8KHz simulation wave 5 Record Test Record audio sound and playback WINTIEXT 6 Button Test Testevery mostotbuton f EE B Light Test Back light ON with in different brightness level s LED Test TestthemessageLED 10 Battery Test Check the status of battery and AC power m Vibrator Test Test the function ofthe vibrator 12 SD Test SD card Wrte ReadWrte Protect test 1 Clean Talk Time Clean Talk time Air time amp Format PIM storage CAUTION This item is applied for refurbishment case only For same unit repair back to customer is not necessary USB Test Suggest to test in Windows CE Po Siagesto test n Windows CE Serial Test Suggest to test in Windows CE po 8 2 Test Items Operation How to Enter Test Mode gt Insert SD card with Diagnostic program pre loaded sent by HTC into SD slot of unit gt Power on the unit While press and hold the Power Button Action button and Reset the unit with the Stylus release RESET button first about 1 second to enter the Test Mode You will find the display as following HTC confident
44. t Bit Error Rate Fast Bit Error Rate O O O 512 512 512 512 5 k 2 8 0 104 104 104 104 104 104 104 104 104 104 104 PCS 1900 Receiver Test 104 104 104 TX Phase RMS Error 512 104 5 TX Phase Peak Error 512 104 6 TX Frequency Error 512 104 7 TX Phase RMS Error 0 104 8 TX Phase Peak Error 662 104 9 TX Frequency Error 0 662 104 HTC confidential tii 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 49 PAGE NO 48 O1 Oo Engineering Mobility 10 TX Phase RMS Error 0 810 104 11 TX Phase Peak Error 0 810 104 12 TX Frequency Error 0 810 104 13 Check TX Power 0 512 104 14 Check TX Power 0 662 104 15 Check TX Power 0 810 104 12 05 Upgrade and GSM code Upgrade 12 1 RUU Rom Upgrade Utility OS upgrade is performed via RUU download from customer web 12 2 RSU Radio Stack Upgrade GSM Upgrade is performed via RSU download from customer web For OS Upgrade and GSM upgrade it is different if compare to PDA phone 1 model The Upgrade method is different compare to previous model due to security issue Service center is required to make the first master unit via RUU Rom Upgrade Utility and RSU Radio Stack Upgrade method RUU amp RSU upgrade package could be download from HTC FTP or customer web with some easy step Make sure your master unit is ful
45. the screen looks strange 2 Cold boot system Press On Off button and reset at the same time 3 War for 30 seconds then press the reset switch ane more time to turn it back on You can now continue to use your Packet PC as usual with the increased benefits of the updated software Click Finish to exit this program 8 DONE HTC confidential lll l lelllJ 2001 HTC Corporation All rights reserved TOTAL77 CONT ON 54 PAGE NO 53 gt aen Engineering Mobility 12 3 Following is the complete procedure for SD reflash m OS Radio amp Ext Rom Firmware Revision 1 0 En Am Mobilit PDA Phone2 xi x 4 Upgrade Procedure 11 04 2003 System Reguirement Windows 2000 USB Cable or Cradle MTTY exe Master Unit with most update Rom Code 64 MB SD MMC card Caution The unit nost have at least 70 of battery capacity before starting the re fl ash process Charge the battery i n advance if necessary Note For the master unit you could prepare it on these follow ng ways Take one fromSvap unit wth nost update Rom Code Build one first by connecting to HIC FTP or custoner web for C5 Uograde Downl oad vi a RUY RSU A Upload most update code from master unit to SD MMC card You Only need to do this ONCE when New Update is received Requi renent 1 Mty exe tool ver 1 10 or above 2 USB cabl e or USB cradl e 3 Wndov2000 or above 4 Master unit wth nost update C5 RM I nage 1 Execute MTTY exe
46. uel Gauging Address Protection Register arh doh Status Register 33h zy 3Ah Current Offset Registe 3Bh 3Lh 30h 3Eh 3Fh 00h Read Write Recall Copy Permanently Lack Block 1 Criteria for EEPROM Block 1 Status ITEM Measurement status Address 31h Register address Should be 26h Address 34h Register address Should be 00h If the register address is incorrect it means that the EEPROM is defective HTC confidential niin 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 40 PAGE NO 39 Engineering Mobility B Battery Performance on unit with Run Down Program B1 Reguirement PC with Windows 2000 USB cable ActiveSync 3 7 Run Down Test Program from HTC Criteria B2 Procedure Establish The connection between your PC and PDA phone Copy Run Down software to your PDA phone My Document It is required to turn off Bluetooth setting manually before executing the Run down Execute Run Down and choose 1 hr the program will stop automatically after one hour After one hour find the Power cap txt file on FILE Explorer gt My device Power cap to check battery capacity after running one hour Notes The result on Power cap will be re write to new one once you execute the Run down again Criteria The battery capacity should be above 50 96 after running Run down Criteria on running Run Down Test Program Battery capacity after Run down one hour Capacity gt 50 HT
47. x 320 x 64K HER Sensitive Touch Screen Graphic Controller MPEG4 decoder HTC confidential 2001 HTC Corporation All rights reserved TOTAL 77 CONT ON 8 PAGE NO 7 Engineering Mobility Interface e One Infrared port IrDA SIR e One 22 pin individual Port for signals for USB Serial Car Kit Power and Audio e One SIM card slot e One SDIO MMC card slot B Square SDIO driver e One 34 pin Back pack connector e One Audio Jack 2 5 4 Stylus e Lock type mechanism Keyboard Button Switch e One five way navigation button e One Power button wake up key e Onevolume control button up 8 down e Two phone button SEND Yes amp END No Wake up keys with LED backlight e Two programmable AP buttons Wake up key e Camera Side button Press to launch camera capture utility and take picture for 2 press e Voice command Voice recorder side button gt Press for voice command gt Press and hold for Voice recorder e Reset Switch e Key lock function support by software Notification e One Bi color LED for GSM standby GSM message GSM network status PDA notification PDA Charging status e One Blue LED for Bluetooth system notification of powered ON and ready to transmit RF signal e Notification by sound Message Vibration on the display HTC confidential tii 2001 HTC Corporation All rights reserved TOTAL77 CONT ON 9 PAGE NO 8 Engineering Mobility Audio Microphone build in Software Echo
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