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FujiFilm A800 Digital Camera User Manual

1. Related service information 169 4 A 218 kg 37 BH 232kg 70 58 255 kg 121 2 BH Sh EANES OEE MESE LONA OR RES NT eee NE An 170 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y W a N Ld n gt o 8 EE a 10 82kg 180 HF gt 82 kg 180 13 Related service information 171 11 me F A a A
2. He EN A gt 18 87 gt 32 705 gt 55 121 2 xg ER a Ce 5 y M SE A E 174 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y ABRA 5 BE OO TE DAS A A ER LE A 1 A LE Ee AE THE MN LO CRA WRBRRE LOMA ER RN ERA AA AA 20 gt 1 7 10 A ae Hum 82 180 gt 82 180 Related service information 175 Important Toutes les consignes Attention et Danger indiqu es dans la biblioth que Netfinity Server sont pr c d es d un num ro Ce dernier permet de mettre en correspondance la consigne en anglais avec ses versions traduites dans la pr sente sec tion Par exemple si une consigne de type Attention est pr c d e du chiffre 1 ses traductions sont galement pr c d es du chiffre 1 dans la pr sente section Prenez connaissance de toutes les consignes de type Atten tion et Danger avant de proc der aux op rations d crites par les instructions Notice n 1 DANGER Le courant lectrique passant dans les c bles de communi cation ou les cordons t l phoniques et d alimentation peut tre dangereux Pour viter tout risque de choc lectrique Ne manipulez aucun c ble et n effe
3. 1 Safety Information 1 na PX EM LARA RARA RO HK EIA TEM RARI Safety Information Be ANA 1 Mr Safety Information E 49 TAA 1 po Prenez connaissance de toutes les consignes de type Attention et Danger avant de proc der aux op rations d crites par les instructions Lesen Sie alle Sicherheitshinweise bevor Sie eine Anweisung ausf hren Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di e FO yo BQ 0 0 Y L L AH AH ES ffettuare qualsiasi operazione AS 2890 g eta ol LISE DE 9 2 Aa anze Hg Aya U C Ti 70 Y al E HSE Safety Information HO LIS Dai stat Fy a AS 2a ums Er Seu sa SATE ASE At e E SO FA 3050 HS 12 HI Safety Information HM 0 F9 28 388 AVE 14 Od
4. PE RN AMAN IIR TUS 1 1 2 2 3 3 4 168 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y IBM 33F8354 ar e TIIME 100 212F 3 A CD ROM DVD N ME BUTS ABR MESAS A 3A 3B
5. 49 Internal drive bays 49 Installing memory module kits 54 Installing a microprocessor kit 56 Completing the installation 60 Installing the side cover 60 Connecting external options 61 VO connector locations 61 Input output ports 62 Parallel port ora aia eR eee 63 Mideo port so air deze Re he ia tae sl ten 64 Keyboard port 65 Auxiliary device pointing device port 65 SE OL DOT O comete a a 66 Serial ports asas xd bu Asa 67 Universal Serial Bus ports 68 Ethernet port 69 Netfinity Manager 75 Managing your IBM Netfinity server with Netfinity Manager 75 Netfinity Manager documentation 77 Netfinity Manager system requirements 77 Netfinity Manager for OS 2 system requirements 77 Netfinity Manager for Windows 95 and Windows 98 system requirements 78 Netfinity Manager for Windows NT system requirements 79 Starting the Netfinity Manager installation program 80 Netfinity Manager database support 87 DB2 database support 87 Lotus Notes database support 91 ODBC database suppor
6. Avviso 10 ATTENZIONE Non poggiare oggetti che pesano pi di 82 kg sulla parte superiore delle unit montate in rack Related service information 187 del aa As Y SU HOSSSH amp el LISE Are Ae Sich 82 8218 Daas APE SUS M AOS SAQUES 0 MBA SX RUES Es MOS OH OAS DE AA DOS 880 WM L SAIDO SL CH 0 NEM ABS DE YES A SOLDI HAE MIE ABS AIS 2Is8l8 AS HOISS st EOS SASNL ESSAS SHH SO ES FAZIO EMO US ES Sls AU DEAS SN 9 28 IZANA CE 8S0 LE ENS S AU AAS AA FE UHA SA NAS MENA a PAIS 20 TAS M3 L asa SNS El OSS ES MH Us 2801 te HOSS AASHU BTE oA EPREEI das goze 1 2E AARS BUC 1 98 ASAS BUC 2 953088 SAM ABSUT 2 AR AENM AA DEE SUC 3 08 AOSS AMEN SAUC 3 48 HOSS HAEA MASUO 4 2420 Aa 228 enisi 4 SHION PE HOSS MAUCH 5 84 ASAE BUC ow E Ho m gt F0 21S HAE MAS WS IBM SE HS 3368354 T MEL ROA ARS SSS S o MEILE NSIANS AAO CIS WEIS 27 UE CSO YOU SAS MASON MAT SIS os 2802 dole MELIA 2180 LE 42 MUS NS Wel ES ES SOW zu ABC CSS SOIS SAHU SO AIX LES FINO 100 C 212 F 01422 SSI DEJAS PUSH SHOHI DISAIS 19 SZU FE SPA et MES HZA 188 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y 9 ell OI A M CD ROMs DVD E col 4 amp X fe SATE Sut 22 01 SATO US BS OSS SASHA SMS MOLA use HOON
7. Use the round ground prong of the ac plug on ac operated computers Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician Safety notices multi lingual translations The caution and danger safety notices in this section are provided in the following languages English Brazilian Portuguese Chinese French German Italian Korean Spanish Related service information 159 Important All caution and danger statements in this Net finity Server Library begin with a number This number is used to cross reference an English caution or danger statement with translated versions of the caution or danger statement in this section For example if a caution statement begins with a number 1 translations for that caution statement appear in this section under state ment 1 Be sure to read all caution and danger state ments before performing any of the instruc tions Statement 1 DANGER Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard Do not connect or disconnect any cables or per form installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipme
8. Keyboard mouse USB Serial A Parallel Serial B Ethernet A Video System board switches and jumpers The following illustration shows the switches and jumpers on the system board SOEUR E O D o E DD 5 a D 4 2 DI G _ 4 42 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Switch block A Flash ROM page swap jumper J38 System board jumper blocks Any jumper blocks on the system board that are not shown in the illustration are reserved For normal operation of the System no jumpers should be installed on any of the jumper blocks except the J38 Flash ROM page swap jumper See Recovering BIOS on page 13 for information about the Flash ROM page swap jumper System board switch block The switch block contains microswitches 1 8 As pictured in this illustration switch 8 is at the right of the switch block and switch 1 is at the left The following table describes the function for each switch Switch Switch number description 8 Bypass power on password When toggled to the opposite position bypasses the power on password if one is set 7 Reserved The default setting is Off Reserved The default setting is O
9. Get time out or Unknown host errors Be sure you have access to the Internet through FTP directly POST error codes In the following error codes X can be any number or letter Error Code Symptom FRU Action 062 Three consecutive boot failures using the default configuration Run Configuration Setup Battery System Board Microprocessor BANDES Symptom to FRU index 141 Error Code Symptom FRU Action 101 102 106 System and microprocessor error System Board 111 1 Failing adapter Channel check 2 DIMM erron 3 System board 114 1 Failing adapter Adapter read only 2 Run diagnostics memory error 129 1 Microprocessor Internal cache 2 Optional microprocessor if error installed 151 1 Run Diagnostics Real time clock 2 Battery error 3 System Board 161 1 Run Configuration Setup Real time clock 2 Battery battery error 3 System Board 162 1 Run Configuration Setup De DE 2 Battery i ce i 3 Failing Device ote Be sure to load the 4 System Board default settings and any additional desired settings then save the configura tion 163 1 Run Configuration Setup Real Time Clock 2 Battery error 3 System Board 164 1 Run Configuration Setup Meo 2 DIMM configuration changed see 3 Memory Card 4 System Board Memory Settings on page 36 175 Hardware error a System Board
10. Netfinity Manager for OS 2 system requirements Ifyou are installing Netfinity Manager for Windows 95 or Windows 98 see Netfinity Manager for Windows 95 and Windows 98 system requirements on page 78 Ifyou are installing Netfinity Manager for Windows NT see Netfinity Manager for Windows NT system requirements on page 79 Netfinity Manager for OS 2 system requirements The minimum system requirements for Netfinity Manager for OS 2 are OS 2 version 3 0 or later Approximately 19 MB 22 MB of hard disk space space required depends on system configuration ALAN adapter card and one or more of the following communications protocols IBM TCP IP for OS 2 version 1 2 or later required for Netfinity Manager with Web Enhancement NetBIOS Note The Netfinity Manager NetBIOS require ments are three names two sessions and nine network control blocks NCBs IPX SNA IBM Communications Manager 2 version 1 1 only Netfinity Manager 77 Note Systems using Netfinity Manager with Microsoft SNA Server cannot communicate with systems that run the Microsoft SNA Server client Netfinity Manager supports only server to server communications between systems that run Microsoft SNA Server software However Netfinity Man ager systems running Microsoft SNA Server can communicate with other Netfin ity Manager systems using any of the other supported SNA stacks A 9600 baud or greater modem o
11. Type and version level Note To eliminate confusion identical systems are consid ered identical only if they 1 Arethe exact machine type and models 2 Have the same BIOS level 3 Have the same adapters attachments in the same locations 4 Have the same address jumpers termina tors cabling 5 Have the same software versions and levels 6 Have the same Reference Diagnostics Diskette version 7 Have the same configuration options set in the system 8 Have the same setup for the operation system control files Comparing the configuration and software set up between working and non working systems will often lead to problem resolution Notices References in this publication to IBM products programs or services do not imply that IBM intends to make these avail able in all countries in which IBM operates Any reference to an IBM product program or service is not intended to state or imply that only that IBM product program or service may be used Subject to IBM s valid intellectual property or other 196 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y legally protectable rights any functionally equivalent prod uct program or service may be used instead of the IBM product program or service The evaluation and verifica tion of operation in conjunction with other products except those expressly designated by IBM are the responsibility of the user Trademarks The following items are tr
12. 1 Ifthe problem goes away when you remove an adapter from the system and replacing that adapter does not correct the problem suspect the system board then the power supply 2 If you suspect a networking problem and all the system tests pass suspect a network cabling problem external to the system 148 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Parts listing oo o e r N CD T 149 System System Netfinity 3500 M20 Index Type 8657 Models 21Y 22Y FRU No 31Y 32Y 41Y 42Y 1 Handle cap assembly Models 02K2865 21Y 22Y 31Y 32Y 41Y 42Y 2 Main bezel Models 21Y 22Y 10L5596 31Y 32Y 41Y 42Y 3 40X CD ROM drive Primary 09N0881 Models 21Y 22Y 31Y 32Y 41Y 42Y 3 40X CD ROM drive Alternate 09N0895 Models 21Y 22Y 31Y 32Y 41Y 42Y 3 40X CD ROM drive Alternate 19K1517 Models 21Y 22Y 31Y 32Y 41Y 42Y 4 Blank bezel Models 21Y 22Y 01K1888 31Y 32Y 41Y 42Y 5 Floppy disk drive 3 5 Models 75H9550 21Y 22Y 31Y 32Y 41Y 42Y 6 Bezel assembly 3 5 Models 1245549 21Y 22Y 31Y 32Y 41Y 42Y 7 Nameplate Models 21Y 22Y 00N7108 31Y 32Y 41Y 42Y 8 Chassis kit Models 21Y 22Y 00N7113 31Y 32Y 41Y 42Y 9 Fan assembly hard disk drive 37L2355 120x25MM Models 21Y 22Y 31Y 32Y 41Y 42Y 10 Planar Models 21Y 22Y 31Y 00N9439 32Y 41Y 42Y 11 Memory 128 MB RDIMM P133 3313124 Models 21Y 22Y 31Y
13. Symptom to FRU index on page 129 If the diagnostics completed successfully and you still sus pect a problem see Undetermined problems on page 147 2 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32V General information The IBM Netfinity 3500 M20 server delivers great value for entry server applications It is ideally suited for network ing environments that require superior microprocessor per formance efficient memory management flexibility and large amounts of reliable data storage The IBM 3500 M20 server comes with a three year limited warranty and 90 Day IBM Start Up Support If you have access to the World Wide Web you can obtain up to date information about the server model and other IBM server products at the following World Wide Web address http www ibm com pc us netfinity Features and specifications The following provides a summary of the features and speci fications for the Netfinity 3500 M20 server Microprocessor Intel Pentium Ill microprocessor with MMXTM technology and SIMD extensions 256 KBoflevel 2 cache min Supports up to two microprocessors Memory Standard 128 MB Maximum 2 GB Type 133 MHz ECC SDRAM Registered DIMMs 4 dual inline slots Drives standard Diskette 1 44 MB CD ROM 40X IDE Hard disk drive some models Expansion bays Two 5 25 in bays 1 CD ROM drive installed Two 3 5
14. The transfer rate for Fast SCSI devices is 20 0 Advanced Configuration Options Select this choice to view or change the settings for advanced configuration options These options include enabling support for large hard disk drives and support for drives with UltraSCSI speeds SCSI Disk Utilities Select this choice to view the SCSI IDs that are assigned to each device or to format a SCSI device To use the utility program select a drive from the list Read the screens carefully before making a selection Note If you press Ctrl A before the selected drives are ready an Unexpected SCSI Command Fail ure screen might appear Restart the server and watch the SCSISelect messages as each drive spins up After the drive that you want to view or format spins up press Ctrl A Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Installing options This chapter provides instructions to help you add options to the server Expanded view of the Netfinity 3500 M20 Support bracket Air baffle Microprocessor Terminator card Filler panel Memory module Hard disk drive Drive cage Adapter card guide DOSNDOSONO System board component locations The following illustrations detail certain locations on the sys tem board Note The illustrations in this document might differ slightly from your hardware System board connectors The following illustration shows the location of connectors on the system board 3
15. BUSY WAIT 12 PE paper end PE paper end 13 I SLCT select SLCT select 14 O AUTO FD feed AUTO FD 15 ERROR ERROR 16 O INIT INIT 17 O SLCT IN SLCT IN 18 Ground Ground 19 Ground Ground 20 Ground Ground 21 Ground Ground 22 Ground Ground 23 Ground Ground 24 Ground Ground 25 Ground Ground Video port The server comes with an integrated super video graphics array SVGA video controller This controller is not remov able but you can disable it by installing a PCI video adapter Note If you install a PCI video adapter the server BIOS will automatically disable the integrated video controller The following table shows the pin number assignments for the 15 pin analog video connector on the rear of the server Table 8 Video port connector pin number assignments Signal Red Green or monochrome Blue Not connected Ground Ground Ground Ground 5 V de DDC Ground Not connected DDC SDA 64 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Table 8 Video port connector pin number assignments Pin Signal 13 Horizontal synchronization Hsynch 14 Vertical synchronization Vsynch 15 DDC SCL Keyboard port There is one keyboard port on the rear of the server Note If you attach a standard non USB keyboard to the keyboard connector the USB ports and
16. Select this choice to identify if the microprocessor serial number in the microprocessor is readable Core Chipset Control Select this choice to modify settings that control features of the core chip set on the system board Attention Do not make changes here unless directed to do so by an IBM authorized service representative Cache Control Configuring the server 35 Select this choice to enable or disable the micro processor cache In addition you can define the microprocessor cache type as write back WB or write through WT Selecting write back mode will provide the maximum system performance PCI Bus Control Select this choice to assign IRQs and program the master latency timer Note If a memory error is detected during normal operations System Management Interrupt SMI can disable the memory Memory Settings Select this choice to manually disable or enable a bank of memory If amemory error is detected during POST or memory configuration the server can automati cally disable the failing memory bank and con tinue operating with reduced memory capacity If this occurs you must manually enable the mem ory bank after the problem is corrected Select Memory Settings from the Advanced Setup menu use the arrow keys to highlight the bank that you want to enable then use the arrow keys to select Enable Error Log Select this choice to view or clear the error log Select POST Error L
17. 195 or 197do not replace a FRU The description for these error codes are 000 The test passed 195 The Esc key was pressed to abort the test 197 This is a warning error and may not indi cate a hardware failure For all error codes replace follow the FRU Action indicated Error A Code Symptom FRU Action 001 XXX 000 1 System Board Failed core tests 001 XXX 001 1 System Board Failed core tests Symptom to FRU index 133 Error Code Symptom FRU Action 001 250 000 System Board Failed System Board ECC 001 250 001 System Board Failed System Board ECC 005 XXX 000 Video Adapter if installed Failed Video test System Board 011 XXX 000 System Board Failed COM1 Serial Port test 011 XXX 001 System Board Failed COM2 Serial Port test 014 XXX 000 System Board Failed Parallel Port test 015 XXX 001 System Board USB interface not found board damaged 015 XXX 015 Make sure parallel port is not Failed USB disabled External Loopback test Re run USB External Loopback test System Board 015 XXX 198 Remove USB devices from USB device USB1 and USB2 connected during Re run test USB test System Board 020 XXX 000 System Board Failed PCI Interface test 030 XXX 000 System Board Failed Internal SCSI interface test 030 XXX 00N Failed SCSI test on PCI slot N Check system error log before replacing a F
18. 32Y 41Y 42Y 11 Memory 256 MB SDIMM 3313126 optional Models 21 Y 22Y 31Y 32Y 41Y 42Y 11 Memory 512 MB SDIMM 3313128 optional Models 21 Y 22Y 31Y 32Y 41Y 42Y 12 Processor 133 667 256K L2 10K0863 Models 21Y 22Y 12 Processor 133 733 256K L2 10K0864 Models 31Y 32Y 12 Processor 133 800 256K L2 10K1196 Models 41Y 42Y 13 Hard disk drive 9 1 GB SCSI 3618648 Primary Models 22Y 32Y 42Y 150 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Index 20 21 22 23 System Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y 41Y 42Y 92MM fan assembly Models 21Y 22Y 31Y 32Y 41Y 42Y Card guide Models 21Y 22Y 31Y 32Y 41Y 42Y Access cover Models 21Y 22Y 31Y 32Y 41Y 42Y Chassis bracket Models 21Y 22Y 31Y 32Y 41Y 42Y Air baffle Models 21Y 22Y 31Y 32Y 41Y 42Y Heat sink w clip Models 21Y 22Y 31Y 32Y 41Y 42Y Voltage regulator module Models 21 Y 22Y 31Y 32Y 41Y 42Y Rear fan assembly 120x38MM Models 21 Y 22Y 31Y 32Y 41Y 42Y Terminator card Models 21Y 22Y 31Y 32Y 41Y 42Y Top cover Models 21Y 22Y 31Y 32Y 41Y 42Y Bezel kit misc 3 optional Models 21Y 22Y 31Y 32Y 41Y 42Y LED power switch card Models 21Y 22Y 31Y 32Y 41Y 42Y Feet Models 21Y 22Y 31Y 32Y 41Y 42Y Shield kit Models 21Y 22Y 31Y 32Y 41Y 42Y Cover power switch Models 21Y 22Y 31Y 32Y 41Y 42Y
19. Interrupt vector loading failed 2 2 2 1 System Board Keyboard 2 Keyboard controller failed 130 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Beep Symptom FRU Action 2 2 3 Battery CMOS power System board failure and checksum checks failed 2 2 4 Battery CMOS System board configuration info validation failed 2 3 1 Jumper on J8 Screen System Board initialization failed 2 3 2 System board Screen memory failed 2 3 3 Screen retrace failed System board 2 3 4 Search for video ROM failed System board 2 4 1 Video failed screen believed operable System board 3 1 1 Timer tick interrupt failed System Board 3 1 2 Interval timer channel 2 failed System Board 3 1 3 RAM test failed above address DIMM Memory card System board OFFFFH 3 1 4 Battery Time of Day System Board clock failed 3 2 1 System board Serial port failed 3 2 2 System board Parallel port failed Symptom to FRU index 131 Beep Symptom FRU Action 3 2 3 1 Optional processor if Math installed coprocessor 2 Processor failed 3 System board 3 2 4 1 DIMM Failure 2 Battery comparing CMOS memory 3 System board size against actual 3 3 1 1 DIMM omen exe 2 System board mismatc occurred see 3 Battery Memory Settings on page 36 3 3 2 1
20. Misc hardware kit Models 21Y 22Y 31Y 32Y 41Y 42Y Keylock assembly Models 21 Y 22Y 31Y 32Y 41Y 42Y Mouse Models 21Y 22Y 31Y 32Y 41Y 42Y Cable SCSI 5 drop Models 21Y 22Y 31Y 32Y 41Y 42Y Cable CD ROM drive Models 21Y 22Y 31Y 32Y 41Y 42Y Cable hard disk drive Models 21Y 22Y 31Y 32Y 41Y 42Y Cable power LED Models 21Y 22Y 31Y 32Y 41Y 42Y Power supply 330W Models 21Y 22Y 31Y 32Y 41Y 42Y FRU No 02K2861 10L5592 1245546 37L2358 00N7128 09N4372 20L 2318 10L5593 09N8007 01K1637 1245551 12K4510 1244506 00N7114 03K9657 10L5600 1295102 10L6149 00N7110 01K1483 01K1541 02K1414 3618849 Parts listing 151 System Netfinity 3500 M20 Index Type 8657 Models 21Y 22Y FRU No 31Y 32Y 41Y 42Y Power cord Models 21Y 22Y 6952301 31Y 32Y 41Y 42Y Keyboards Keyboard FRU No US English 3712551 French Canadian 37L2552 LA Spanish 37L2553 Arabic 37L2555 Belgium French 37L2556 Belgium UK 37L2557 Bulgarian 37L2558 Czech 37L2559 Danish 37L2560 Dutch 37L2561 French 37L2562 German 37L2563 Greek 37L2564 Hebrew 37L2565 Hungarian 37L2566 Korean 02K0901 Iceland 37L2567 Italy 37L2568 Norwegian 37L2569 Polish 37L2570 Portuguese 37L2571 Romanian 37L2572 Russian 37L2573 Serbian Cyrillic 3712574 Slavic 3712575 Spanish 3712576 Swedish Finn 3712577 Swiss F G 3712578 Turkish 3712579 Turkish 3712580 UK English 3712581 Yugosl Lat 37L2582 US Englis
21. Republic Ecuador El Salvador Guatemala Guyana Haiti Honduras Jamaica Korea South Liberia Mexico Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia Suriname Taiwan Trinidad West Indies Venezuela United States of America 6952301 110 1838574 220 3618886 220V 15A Parts listing 153 154 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Related service information Note The service procedures are designed to help you iso late problems They are written with the assumption that you have model specific training on all comput ers or that are familiar with the computers functions terminology and service information provided in this manual Safety information The following section contains the safety information that you need to be familiar with before servicing an IBM mobile computer General safety Follow these rules to ensure general safety Observe good housekeeping in the area of the machines during and after maintenance When lifting any heavy object 1 Ensure you can stand safely without slipping 2 Distribute the weight of the object equally between your feet 3 Use a slow lifting force Never move suddenly or twist when you attempt to lift 4 Lift by standing or by pushing up with your leg muscles this action removes the strain from the muscles in your back Do not attempt to lift any objects that weigh more than 16 kg 35 Ib or obje
22. Table 13 USB port connector pin number assignments Pin Signal 1 VCC 2 Data 3 Data 4 Ground Ethernet port The server comes with an integrated Ethernet controller This controller provides an interface for connecting to 10 Mbps or 100 Mbps networks and provides full duplex FDX capability which enables simultaneous transmission and reception of data on the Ethernet local area network LAN To access the Ethernet port connect a Category 3 4 or 5 unshielded twisted pair UTP cable to the RJ 45 connector on the rear of the server Note The 100BASE TX Fast Ethernet standard requires that the cabling in the network be Category 5 or higher Configuring the Ethernet controller When you connect the server to the network the Ethernet controller automatically detects the data transfer rate 10Mbps or 100Mbps on the network and then sets the controller to operate at the appropriate rate That is the Ethernet controller will adjust to the network data rate whether the data rate is standard Ethernet 10BASE T Fast Ethernet 100BASE TX half duplex HDX or full duplex FDX The controller supports half duplex HDX and full duplex FDX modes at both speeds The Ethernet controller is a PCI Plug and Play device You do not need to set any jumpers or configure the controller for the operating system before you use the Ethernet controller However you must install a device driver to enable the ope
23. VLANs on the same adapters To join a VLAN from Windows NT 4 0 1 Create a VLAN on the switch Use the parameters you assign there to join the VLAN from the server Refer to the switch documentation for more information 2 Double click the Network icon in the Control Panel win dow 3 On the Adapters tab select the adapter you want to be on the VLAN and select Properties 4 In IBMSet select Join VLAN Note that VLANs cannot be assigned to adapters that are already defined to have an adapter teaming option 5 Enter the VLAN ID and VLAN name The VLAN ID must match the VLAN ID of the switch The ID range is from 1 to 1000 The VLAN name is for information only and does not need to match the name on the switch 6 Select Join VLAN Repeat steps 3 through 5 for each VLAN you want the server to join The VLANs you add are listed on the Adapters tab 7 Select Close and restart the computer 72 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Ethernet port connector The following table shows the pin number assignments for the ethernet port connector These assignments apply to both 10BASE T and 100BASE TX devices a Ethernet speed 100 Mbps LED H Ethernet link status LED Table 14 Ethernet RJ 45 connector pin number assignments Pin Signal Pin Signal 1 Transmit data 5 Notconnected 2 Transmit data 6 Receive data 3 Receive data 7 N
24. configuration parameters as needed Refer to Using the Configuration Setup Utility program on page 33 Temperature checkout Proper cooling of the system is important for proper opera tion and system reliability For a typical Netfinity server you should make sure Each of the drive bays has either a drive or a filler panel installed The top cover is in place during normal operation There is at least 50 mm 2 inches of ventilated space at the sides of the server and 100 mm 4 inches at the rear of the server The top cover is removed for no longer than 30 minutes while the server is operating Cables for optional adapters are routed according to the instructions provided with the adapters ensure that cables are not restricting air flow The fans are operating correctly and the air flow is good A failed fan is replaced within 1 hour 16 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y In addition ensure that the environmental specifications for the system are met See Features and specifications on page 3 Diagnosing errors To find solutions to problems that have definite symptoms see Error symptoms on page 138 If you cannot find the problem there go to Starting the diag nostic programs on page 11 to test the server If you have just added new software or a new option and the server is not working do the following before using the error symptoms table
25. telephone and communi cation cables can be hazardous To avoid personal injury or equipment damage disconnect the attached power cords telecommunication systems networks and modems before you open the server covers unless instructed otherwise in the installation and configura tion procedures Observe the following rules when working on electrical equipment Important Use only approved tools and test equipment Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents Many customers have near their equipment rubber floor mats that contain small conductive fibers to decrease electrostatic discharges Do not use this type of mat to protect yourself from electrical shock Find the room emergency power off EPO switch dis connecting switch or electrical outlet If an electrical accident occurs you can then operate the switch or unplug the power cord quickly Do not work alone under hazardous conditions or near equipment that has hazardous voltages Disconnect all power before Performing a mechanical inspection Working near power supplies Removing or installing main units Before you start to work on the machine unplug the power cord If you cannot unplug it ask the customer to power off the wall box that supplies power to the machine and to lock the wall box in the off position Ifyou need to work on a machine that has expos
26. 1 beginnt so erscheint die bersetzung f r diesen Sicherheit shinweis in diesem Abschnitt unter dem Hinweis 1 Lesen Sie alle Sicherheitshinweise bevor Sie eine Anweisung ausf hren A Elektrische Spannungen von Netz Telefon und Daten ber tragungsleitungen sind gef hrlich Hinweis 1 VORSICHT Aus Sicherheitsgr nden Bei Gewitter an diesem Ger t keine Kabel anschlie en oder l sen Ferner keine Installations Wartungs oder Rekonfigurationsarbeiten durchf hren Ger t nur an eine Schutzkontaktsteckdose mit ord nungsgem geerdetem Schutzkontakt anschlie en Alle angeschlossenen Ger te ebenfalls an Schutzkon taktsteckdosen mit ordnungsgem geerdetem Schutzkontakt anschlie en Signalkabel m glichst einh ndig anschlie en oder l sen Keine Ger te einschalten wenn die Gefahr einer Bes ch digung durch Feuer Wasser oder andere Einfl sse besteht Die Verbindung zu den angeschlossenen Netzkabeln Telekommunikationssystemen Netzwerken und Modems ist vor dem ffnen des Geh uses zu unterbre chen Es sei denn dies ist in den zugeh rigen Installa tions und Konfigurationsprozeduren anders angegeben Nur nach den nachfolgend aufgef hrten Anweisungen arbeiten die f r Installation Transport oder ffnen von Geh usen von Personal Computern oder angeschloss enen Einheiten gelten 180 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Kabel anschlie en
27. A SELECT di UPDATE s 1 Spe tie Netfinity Manager 95 3 7 8 To create the Netfinity Manager table groups within the database click Create and then click OK to open the Database Server window The following table actions are also available Delete To remove the Netfinity Manager table groups from the database click Delete and then click OK to open the Database Server window Grant Permits access to a database for a specified user ID To grant access a Click Grant b Inthe User ID field type the user ID that will be permitted to access the database c Select privileges for this ID All privileges Insert Delete Select and Update are selected by default A user ID must have all of these privileges to export data to the database d Click OK to open the Database Server win dow Revoke Disables access to a database for a specified user ID To revoke access a Click Revoke b Inthe User ID field type the user ID that will have access to the database revoked c Deselect privileges to be revoked for this ID All privileges Insert Delete Select and Update are selected by default A user ID must have all of these privileges to export data to the database Some or all of these privileges can be revoked d Click OK to open the Database Server win dow Select the database within which the table groups will be created Click OK The Netfinity Manager Database Access window
28. Disconnect the server power Critical SMBUS cord from outlet wait 30 error occurred seconds and retry I2C bus error 2 System Board 3 DIMMs 4 Power Supply 5 12C Cable 3 3 3 1 Install or reseat the memory No operational modules then do a 3 boot memory in reset See Using the System Configuration Setup Utility program on page 33 2 DIMMs 3 System Board Two Short 1 Run Diagnostics Beeps 2 Run Configuration Setup Information only the configuration has changed Three Short 1 DIMM Beeps 2 System Board One 1 Processor es 2 Optional Processor if installed sep 3 System Board Repeating 1 Keyboard Short Beeps 2 System Board One Long and 1 Video adapter if present One Short Beep gt System Board 132 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Beep Symptom FRU Action One Long and Two Short Beeps 1 Video adapter if present 2 System Board Two Long and Two Short Beeps 1 Video adapter No beep symptoms No Beep Symptom FRU Action No beep and Check speaker cables the system Speaker cedere System board No Beeps Check speaker connections occur after successfully Speaker System board completing POST No ac power Check the power cord Power supply No beep and See Undetermined problems no video on page 147 Diagnostic error codes Note In the following error codes if XXXis 000
29. NETFINDB GRANT ID id PUBLIC DBNAME databasename PRIV privilegecode where idis the user ID to be granted access databasename is the name of the database as specified during NETFINDB execution privilegecode is one of the following privilege codes ALL ALTER CONTROL DELETE INDEX INSERT REFERENCES SELECT UPDATE d Press Enter to execute the command Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Note Use PUBLIC or authorize only a specific ID or group name Netfinity Manager update programs use the DB2SQLCO package and do not require specific table privileges To revoke privileges substitute REVOKE for GRANT in the command line To configure Netfinity Manager to discontinue export data through ODBC for use on DB2 refer to ODBC database support on page 93 Cataloging the database in the managing system f the manager is using a remote database cata log the node the database resides on and then catalog the database to that node Once this step has been completed the name of the Netfin ity Manager database will appear in the System Information Tools Database Selection window Deleting the database The following information describes how to delete the data base for all supported operating systems Note If your operating system is OS 2 refer to Deleting the database on OS 2 1 Start a DB2 command window 2 Type DB2 DROP DATABASE databasename wher
30. Netfinity Manager files Enter the drive and directory name to which the Netfin ity Manager program files will be copied The default is C NETFIN on systems running OS 2 or C WNETFIN on systems running Windows 95 or Windows NT Click OK to save these settings and open the Netfinity Manager Installation Program window Er Tires ra to fall fa limi le il n j Packages n Hejli Mega lestaiatin Tit aus Rene Werkzirin Camel Berre rne Eiee World Wilda Web Esforceneai TOPP Repaka Mas bre dhi pans regard ED HD EN to 7 Selectinstallation options There is only one installation configuration for Netfinity Manager However the Netfinity Manager program offers several installation options Each option enables additional specialized feature of this product The available installation options are Advanced System Management Support Click Advanced System Management Support to install the Advanced System Management ser vice on this system Use this service to monitor and manage IBM Advanced System Management processors and adapters Important f you install Advanced System Man agement support an enhanced ver sion of the Serial Connection Control service named Dynamic Connection Manager will be installed instead of Serial Connec tion Control For more information on Advanced System Management Netfinity Manager 81 and the Dynamic Connection Man ager service see the Advanced Sys tem Management I
31. Program If the Netfinity Manager Support Program is to remain invisible to the user do not enable this option Remote User Authorization for Screen Access If the Remote User Authorization for Screen Access option is enabled a remote user cannot use either Remote Workstation Control or Screen View on your system with out your permission When this option is Netfinity Manager 85 10 86 enabled and a remote user attempts to use one of these services on your system a win dow will pop up on your desktop alerting you that a remote user is attempting to use the Remote Workstation Control or Screen View service and asking whether you want to per mit this user to use this service on your sys tem You can click Yes or No If you do not make a selection within 15 seconds for example if you are not sitting at your system when the access attempt is made Netfinity Manager will automatically prevent the remote user from using the service on your system Disable DNS Name Resolution If the Disable DNS Name Resolution option is enabled Netfinity Manager will use only a numeric TCP IP address for example 8 24 67 32 to communicate with remote sys tems and will not attempt to resolve the numeric address into an alphanumeric Domain Name Server DNS address for example your system ibm com Select this option if you are using Netfinity Manager is a WINS networking environment or if you are using TCP IP in an environmen
32. a defec tive connector or cable or a problem with the hub The Ethernet Transmit Receive Activity light illumi nates when the Ethernet controller sends or receives data over the Ethernet Network If the Ethernet Transmit Receive Activity light is off Diagnostics 17 make sure that the hub and network are operating and that the correct device drivers are loaded The Ethernet Speed 100 Mbps light illuminates when the Ethernet controller LAN speed is 100 Mbps Make sure that you are using the correct device drivers supplied with the server Check for operating system specific causes for the problem Make sure that the device drivers on the client and server are using the same protocol Test the Ethernet controller How you test the Ethernet controller depends on which operating system you are using see the Ethernet con troller device driver README file Ethernet controller troubleshooting chart You can use the following troubleshooting chart to find solu tions to 10 100 Mbps Ethernet controller problems that have definite symptoms Table 1 Ethernet troubleshooting chart Ethernet controller problem Suggested Action The server stops running when loading device drivers The PCI BIOS interrupt settings are incorrect Check the following Determine if the interrupt IRQ setting assigned to the Ethernet controller is also assigned to another device in the Configuration S
33. and restart the server 2 When the message F2 for Diagnostics appears press F2 If a power on password is set the server prompts you forit Type in the appropriate password then press Enter 3 When the Diagnostic Programs screen appears select Utility from the top of the screen 4 Select View Test Log from the list that appears then follow the instructions on the screen 12 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y The system maintains the test log data while the server is powered on When you turn off the power to the server the test log is cleared Diagnostic error message tables For descriptions of the error messages that might appear when you run the diagnostic programs see Diagnostic error codes on page 133 If diagnostic error messages appear that are not listed in those tables make sure that the server has the latest levels of BIOS Advanced System Manage ment Processor ServeRAID and diagnostics microcode installed Power checkout Power problems can be difficult to troubleshoot For instance a short circuit can exist anywhere on any of the power distribution busses Usually a short circuit will cause the power subsystem to shut down because of an overcur rent condition A general procedure for troubleshooting power problems is as follows 1 Power off the system and disconnect the AC cord s 2 Check for loose cables in the power subsystem Also check for short circuits for
34. be both read from and written to a device In bidi rectional mode the server supports the ECP and EPP modes To view or change the parallel port assignment 1 Restart the server and watch the monitor screen 2 When the message Press F1 for Configura tion Setup appears press F1 3 From the main menu select Devices and 1 0 Ports then press Enter 4 Select the parallel port then use the arrow keys to advance through the settings available Note When you configure the parallel port as bidirec tional use an IEEE 1284 compliant cable The maximum length of the cable must not exceed 3 meters 9 8 feet 5 Select Save Settings then select Exit Setup to exit from the Configuration Setup Utility main menu Parallel port connector The following table shows the pin number assignments for the 25 pin female D shell parallel port connector on the rear of the server 13 1 0000000000000 000000000000 25 14 Table 7 Parallel port connector pin number assignments Pin 1 0 SPP ECP Signal EPP Signal 1 O STROBE WRITE 2 VO Data 0 Data 0 3 1 0 Data 1 Data 1 4 1 0 Data 2 Data 2 5 I O Data 3 Data 3 6 1 0 Data 4 Data 4 Installing options 63 Table 7 Parallel port connector pin number assignments Pin 1 0 SPP ECP Signal EPP Signal 7 I O Data 5 Data 5 8 1 0 Data 6 Data 6 9 VO Data 7 Data 7 10 ACK ACK 11
35. charge between objects Protect against ESD damage by equalizing the charge so that the machine the part the work mat and the person handling the part are all atthe same charge 158 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Notes 1 2 Use product specific ESD procedures when they exceed the requirements noted here Make sure that the ESD protective devices you use have been certified ISO 9000 as fully effective When handling ESD sensitive parts Keep the parts in protective packages until they are inserted into the product Avoid contact with other people Wear a grounded wrist strap against your skin to elimi nate static on your body Prevent the part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap Use the black side of a grounded work mat to provide a static free work surface The mat is especially useful when handling ESD sensitive devices Select a grounding system such as those listed below to provide protection that meets the specific service requirement Note The use of a grounding system is desirable but not required to protect against ESD damage Attach the ESD ground clip to any frame ground ground braid or green wire ground Use an ESD common ground or reference point when working on a double insulated or battery operated system You can use coax or connector outside shells on these systems
36. control button Installing the side cover The following illustration shows how install the side cover Note The illustrations in this document might differ slightly from your hardware Cover release tab To install the left side cover 60 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y 1 Clear any cables that might impede the replacement of the cover 2 Install the side cover by placing it into position and slid ing it to the rear position as shown Make sure the cover is latched into position 3 Lock the cover 4 Make sure the stabilizing feet are rotated outward so that they properly support the server 5 Reconnect the external cables and cords to the server then plug the power cords into electrical outlets Connecting external options You can attach a SCSI storage expansion enclosure to the server Before you begin Review Before you begin on page 43 Read the documentation that comes with the option To attach an external device 1 Be sure the server and all attached devices are turned off 2 Follow the instructions that come with the option to pre pare it for installation and to connect it to the server Note If you are attaching a SCSI device see SCSI port on page 66 for information about SCSI cabling and SCSI IDs I O connector locations The following illustration shows the input output connectors ports and the expansion slots on the rea
37. des commandes ainsi que les proc dures d crites dans le pr sent document DANGER Certains produits laser contiennent une diode laser de classe 3A ou 3B Prenez connaissance des informations suivantes Rayonnement laser lorsque le carter est ouvert vitez de regarder fixement le faisceau ou de l observer l aide d instruments optiques vitez une exposition directe au rayon Notice n 4 218 kg 232 kg 255 kg ATTENTION Faites vous aider pour soulever ce produit Notice n 5 ATTENTION 178 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Le bouton de mise sous tension hors tension de l unit et l interrupteur d alimentation du bloc d alimentation ne coupent pas l arriv e de courant lectrique l int rieur de la machine Il se peut que votre unit dispose de plu sieurs cordons d alimentation Pour isoler totalement l unit du r seau lectrique d branchez tous les cor dons d alimentation des socles de prise de courant 20 e 1 7 mp Notice n 10 ATTENTION Ne posez pas d objet dont le poids d passe 82 kg sur les unit s mont es en armoire Related service information 179 Wichtig Alle Sicherheitshinweise in dieser Netfinity Server Bibliothek beginnen mit einer Nummer Diese Nummer verweist auf einen englischen Sicherheitshinweis mit den bersetzten Versionen dieses Hinweises in diesem Abschnitt Wenn z B ein Sicherheitshinweis mit der Nummer
38. do not support sharing of PCI interrupts PCI slots 1 and 2 are on PCI bus A and PCI slots 3 4 and 5 are on PCI bus B Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Note PCI bus A is sometimes referred to as bus 0 PCI bus B is sometimes referred to as bus 1 The system scans PCI slots 1 through 5 to assign sys tem resources then the system starts boots the PCI devices in the following order if you have not changed the default boot precedence PCI slots 1 and 2 system board SCSI devices and then PCI slots 3 through 5 Note To change the boot precedence for PCI devices start the Configuration Setup Utility program select Start Options from the main menu then select the PCI SCSI adapter boot precedence See Configuring the server on page 33 for details on using the Configuration Setup Utility program Before you begin Review the information in Before you begin on page 43 and Read the documentation that comes with your adapter for any special requirements or restrictions Read the documentation that comes with your operat ing system Installing an adapter The following illustration shows how to install an adapter Note The illustrations in this document might differ slightly SONT from your hardware Access clip Expansion slot cover Adapter Card guide Installing options 47 To install an adapter Attention When you handle Electrostatic Discharge Sens
39. error message the other error messages usu ally will not occur the next time you run the test POST beep codes POST generates beep codes to indicate successful comple tion or the detection of a problem One beep indicates the successful completion of POST More than one beep indicates that POST detected a problem For more information see Beep symptoms on page 129 POST error messages POST error messages occur during startup when POST finds a problem with the hardware or detects a change in the hardware configuration For a list of POST errors see POST error codes on page 141 Error logs The POST error log contains the three most recent error codes and messages that the system generated during POST To view the contents of the error log start the Configura tion Setup Utility program see Starting the Configura tion Setup Utility program on page 33 then select Error Logs from the main menu Diagnostic programs and error messages The server diagnostic programs are stored in upgradable read only memory ROM on the system board These pro grams are the primary method of testing the major compo nents of the server Diagnostic error messages indicate that a problem exists they are not intended to be used to identify a failing part Troubleshooting and servicing of complex problems that are indicated by error messages should be performed by trained Service personnel Sometimes the first error to oc
40. file that is currently being copied Note Click Cancel to stop the installation process Network communication drivers and the following Net finity Manager services are installed Alert Manager Alert on LAN Configuration available only on systems running Windows 95 or later or Windows NT 4 0 or later Capacity Management available only on systems running Windows NT 4 0 or later Cluster Manager available only on systems run ning Windows NT 4 0 or later Critical File Monitor DMI Browser requires DMI Service Layer ECC Memory Setup requires ECC memory Event Scheduler File Transfer 82 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Power On Error Detect Predictive Failure Analysis requires PFA enabled hard disk drive Process Manager RAID Manager requires RAID adapter Remote Session Remote System Manager Remote Workstation Control Screen View Security Manager Serial Connection Control Service Configuration Manager Service Processor Manager Service Manager Software Inventory System Diagnostics Manager System Information Tool System Monitor System Partition Access requires System Parti tion Update Connector Manager available only on Systems running Windows NT 4 0 or later System Profile Web Manager Configuration installed only if the Netfinity Manager Installation with Web Enhance ment installation configuration is selected Note The graphical user int
41. in response to alerts includ ing logging alerts notifying the user forwarding the alert to another system executing a program playing a WAV file available only on multimedia systems generating an SNMP alert message dialing out to a digital pager service available only on systems that have a modem or taking an application defined action Actions are user definable using a flexible action management interface Also an extensive detailed log is kept of all alerts received by the Alert Manager Logged information includes date and time the alert was received type and severity of the alert the ID of the application that generated the alert as well as any text that was generated and any action taken by the Alert Manager Individual or multiple alerts can be selected from the log and printed for later reference or deleted once problems are corrected This service is available for stand alone use and network use Alert on LAN configuration Use the Alert on LAN configuration service to configure monitoring options of Alert on LAN capable systems locally and remotely Systems with Alert on LAN capability provide critical status information about system states The data is reported by hardware or software depending upon whether the systems in currently powered on or not using TCP IP Capacity Management Capacity Management is an easy to use resource manage ment and planning tool for network managers and adminis trators allowi
42. name of the table as specified during database installation A listing of the Net NetfinityManager 89 finity database table names can be found in the Netfinity User s Guide Appendix H Netfinity Rela tional Database Tables Note The Netfinity Database Administration Tool can also be used to GRANT or REVOKE privileges useridis the user ID to be granted access 3 Press Enter to execute the command To revoke privileges substitute REVOKE for GRANT in the command line Database privileges on OS 2 systems 1 90 Use the GRANT EXECUTE command to enable Netfin ity Manager to access the database Type the following command at the OS 2 prompt DB2 GRANT EXECUTE ON PACKAGE NETFIN DB2SQLCO TO PUBLIC and then press Enter Note Specify PUBLIC or authorize only specific man ager systems To limit access to the database substitute the authorization name of the manag ing system for PUBLIC Use the CONNECT RESET command to disconnect current users from the database Type the following command at the OS 2 prompt DB2 CONNECT RESET and then press Enter Use the NETFINDB GRANT command to grant or revoke database privileges To grant or revoke table privileges on OS 2 a Insert the Netfinity Manager CD into the CD ROM drive in this example drive D individual drive let ters might be different b Make the CD ROM drive the active drive Type D and then press Enter c Type the following command
43. nicht ffnen Steuer und Einstellelemente sowie Verfahren nur entsprechend den Anweisungen im vorliegenden Handbuch einsetzen Andernfalls kann gef hrliche Laserstrahlung auftreten A VORSICHT Manche CD ROM Laufwerke enthalten eine eingebaute Laserdiode der Klasse 3A oder 3B Die nachfolgend auf gef hrten Punkte beachten Laserstrahlung bei ge ffneter T r Niemals direkt in den Laserstrahl sehen nicht direkt mit optischen Instrumenten betrachten und den Strahlungsbereich meiden Hinweis 4 218 kg 232 kg 255 kg ACHTUNG Beim Anheben der Maschine die vorgeschriebenen Sicher heitsbestimmungen beachten Hinweis 5 ACHTUNG 182 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Mit dem Betriebsspannungsschalter an der Vorderseite des Servers und dem Betriebsspannungsschalter am Netzteil wird die Stromversorgung f r den Server nicht unterbro chen Der Server k nnte auch mehr als ein Netzkabel auf weisen Um die gesamte Stromversorgung des Servers auszuschalten mu sichergestellt werden da alle Netzka bel aus den Netzsteckdosen herausgezogen wurden AA 2 7 mp e 1 7 mp Hinweis 10 A ACHTUNG Keine Gegenst nde die mehr als 82 kg wiegen auf Rack Einheiten ablegen Related service information 183 Importante Tutti gli avvisi di attenzione e di pericolo riportati nella pubbli cazione Netfinity Server Library iniziano con un numero Questo numero
44. o sistemas de teleco munica o redes e modems antes de abrir as tampas dos dispositivos a menos que especificado de maneira diferente nos procedimentos de instala o e config ura o Conecte e desconecte cabos conforme descrito na seguinte tabela ao instalar ou movimentar este produto ou os dispositivos conectados ou ao abrir suas tampas 164 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Para Conectar Para Desconectar 1 DESLIGUE Tudo 1 DESLIGUE Tudo 2 Primeiramente 2 Primeiramente remova conecte todos os os cabos de cabos aos alimenta o das dispositivos tomadas 3 Conecte os cabos de 3 Remova os cabos de sinal aos conectores sinal dos conectores 4 Conecte os cabos de 4 Remova todos os alimenta o s cabos dos dispositivos tomadas 5 LIGUE os dispositivos Instru o 2 CUIDADO Ao substituir a bateria de litio utilize apenas uma bateria IBM N mero de Peca 33F8354 ou uma bateria de tipo equivalente recomendada pelo fabricante Se o seu sistema possui um m dulo com uma bateria de l tio substi tua o apenas pelo mesmo tipo de m dulo do mesmo fabri cante A bateria cont m l tio e pode explodir se n o for utilizada manuseada e descartada de maneira correta N o Jogue ou coloque na gua Aque a a mais de 100 212 F Conserte nem desmonte Para descartar a bateria entre em contato com a rea de atendimento a clientes IBM pelo telef
45. of the server 11 Remove the fan from the assembly a Gently pull the fan assembly away from the card guide b Pull the rubber extensions through the apertures 12 Install the fan in the new assembly a Align the rubber extensions in the fan assembly with the apertures in the card guide and gently press the fan into place b Use needle nosed pliers to pull the rubber exten sions through the apertures 13 Install the assembly in the server a Insert the two tabs on the bottom of the card guide into the slots on the server b Gently push the two release tabs through the notches until they click into place c Reconnect cables Fan assembly 92 mm Before you begin Read Safety information on page 155 Review the information in Before you begin on page 43 FRU information service only 119 Rubber extensions El 92 mm fan assembly To remove the 92mm fan assembly do the following 1 Power off the server if it is on 2 Unplug the server 3 Remove the left side cover see Removing the side cover on page 44 4 Turn the server onto its right side so that the open left side is facing up Note Rotate the feet in toward the server so they do not detach due to the weight of the server 5 Remove the support bracket see Removing the sup port bracket on page 45 and air baffle 6 Remove all adapter cards see Working with adapters on page 45 7 Detach cables from the system bo
46. opens Type in the User ID field netfin netfin is the qualifier name of the Netfinity Manager database In the Password field type the password that enables access to the Netfinity Manager database Click OK As the information is processed a Creating tables status message should be displayed When the operation com pletes a Requested Action Completed message should be displayed 96 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Supported and certified databases The following tables show databases and operating systems that are certified for use with this release of Netfinity Man ager Table 15 Supported Netfinity Databases for Windows Reference by operating system and database client version Product Windows Windows Windows 95 NT 3 51 NT 4 0 IBM DB2 Yes Yes Yes Version 2 1 2 IBM DB2 Yes Yes Yes Universal Database 5 0 ODBC IBM Yes DB2 Yes DB2 Yes DB2 DB2 Version Driver Driver Driver 2 1 2 ODBC IBM Yes DB2 Yes DB2 Yes DB2 DB2 Driver Driver Driver Universal Database 5 0 ODBC Yes Yes Yes Microsoft Microsoft Microsoft Microsoft SQL Version SQL Driver SQL Driver SQL Driver 7 0 ODBC Yes Yes Yes Microsoft Microsoft Microsoft Microsoft SQL Version SQL Driver SQL Driver SQL Driver 6 5 Lotus Notes Yes Yes Yes Version 4 5 2 Lotus Notes Yes Yes Yes Version 4 5 34 Lotus Notes Yes No Yes Version 4 6 Lotus Notes Yes No Ye
47. options called memory module kits Each kit contains one industry standard dual inline memory module DIMM The server uses a noninterleaved memory configuration The server comes with a dual inline memory module DIMM installed on the system board in DIMM slot 4 Notes 1 54 When installing additional memory modules install the second memory module in the connector labeled DIMM8 the third in DIMM2 and the fourth in DIMM1 See the following illustration for memory connector locations The Netfinity 3500 M20 server supports 128MB 256MB and 512MB DIMMs These DIMMs can be installed in any memory slot The server supports a minimum of 128MB and a maximum of 2GB of system memory See the ServerProven list at http www ibm com pc compat for a list of memory modules for use with the server Installing or removing DIMMs changes the configura tion information in the server Therefore after installing or removing a DIMM you must save the new configura tion information by using the Configuration Setup Utility program When you restart the server the system dis plays a message indicating that the memory configura tion has changed Start the Configuration Setup Utility program and select Save Settings See Configuring the server on page 33 for more information The illustrations in this document might differ slightly from your hardware Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y DIMM conne
48. prograMS 11 Viewing the test log 12 Diagnostic error message tables 13 Power checkout 13 Recovering BIOS 13 Replacing the battery 14 Temperature checkout 16 Diagnosing errors 17 Troubleshooting the Ethernet controller 17 Ethernet controller messages 20 Configuring the server 33 Using the Configuration Setup Utility program 33 Starting the Configuration Setup Utility program 33 Choices available from the Configuration Setup main MENU rte une ina to E dre en 34 Using passwords 36 Using the SCSISelect utility program 37 Starting the SCSISelect utility program 37 Choices available from the SCSISelect menu 37 Installing options 39 Expanded view of the Netfinity 3500 M20 39 System board component locations 39 Before you begin 43 Removing the side cover 44 Removing the support bracket 45 Working with adapters 45 Adapter considerations 46 Installing an adapter 47 Installing internal drives
49. startable bootable CD ROM drive are supported Ifthe startup boot sequence settings have been altered be sure the CD ROM is first in the boot sequence f more than one CD ROM drive is installed be sure that only one drive is set as the primary drive Start the CD from the primary drive 140 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Setup Action ServeRAID program cannot view all installed drives or cannot install NOS Be sure there are no duplicate SCSI IDs or IRQ assignments Be sure that the hard disk drive is connected properly The Operating System Installation program continuously loops Free up more space on the hard disk ServerGuide won t start your NOS CD Be sure the NOS CD you have is supported by ServerGuide See the Netfinity Setup and Installation CD label for a list of NOS versions supported Can t install NOS option is grayed out Either there is no logical drive defined ServeRAID systems or the ServerGuide system partition is not present Run the setup and configuration program TechConnect CD Action Can t start TechConnect CD Be sure you re starting the CD on a system with Microsoft Windows installed Can t view publications from TechConnect CD or text is unreadable Be sure you have the Adobe reader installed available from the TechConnect CD Diskette Factory CD Action
50. the device drivers Refer to cause the operating system documentation and to the ServerGuide information Ethernet controller messages The integrated Ethernet controller might display messages from the following device drivers _ Novell M NetWare or IntraNetWare Server ODI NDIS Adapter for level 2 01 OS 2 NDIS Adapter for level 4 0 Windows NT SCO UNIX LLI Novell NetWare or IntraNetWare server ODI driver messages This section provides explanations of the error messages for the Novell NetWare or IntraNetWare server ODI driver and suggested actions to resolve each problem 20 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Table 2 Novell NetWare or IntraNetWare ODI driver messages for the Ethernet controller PCNTNW NW 026 The MSM is unable to parse a required custom keyword Explanation The user entered an incorrect parameter keyword Action Reload the driver using the correct keyword PCNTNW NW 054 The adapter did not respond to the initialization command Explanation The adapter did not respond when the driver tried to initialize it Action Verify that the Ethernet controller is enabled Ifthe Ethernet controller is enabled go to Starting the diagnostic programs on page 11 to run the diagnostic programs PCNTNW NW 058 The adapter did not respond to the initialization command Explanation The interrupt request IRQ setting migh
51. the server so they do not detach due to the weight of the server 5 Remove the support bracket see Removing the sup port bracket on page 45 and air baffle 6 Remove the fan cable from the system board FRU information service only 121 7 Use side cutters to sever the four rubber extensions on the outside of the server 8 Gently pry the fan away from the server and lift it up and out 9 To install the new fan assembly place the fan in posi tion at the rear of the server 10 Guide the rubber extensions through the apertures 11 Use needle nosed pliers to pull the extensions through the apertures 12 Reconnect cables Fan hard disk drive Before you begin Read Safety information on page 155 Review the information in Before you begin on page 43 Note This illustration depicts the server in the upright posi tion It is recommended that the server be placed on its left side before performing this service procedure Rubber extensions A Fan assembly To remove the hard disk drive fan assembly do the follow ing 1 Power off the server if it is on 2 Unplug the server 122 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y 12 13 14 15 16 Remove the left side cover see Removing the side cover on page 44 Turn the server onto its right side so that the open left side is facing up Note Rotate the feet
52. to Installing the side cover on page 60 Installing internal drives If you add different types of drives the system can read mul tiple types of media and store more data Several types of drives are available such as Diskette installed Hard disk installed on some models CD ROM installed Tape Internal drive bays Internal drives are installed in bays The bays of the Netfin ity 3500 M20 are in the front of the server as shown in the following illustration Installing options 49 SOEUR 7 Bay A Bay B Bay C Bay D Bay E Bay F Bay G To remove or install a drive you must turn offthe server first Diskette drives tape drives and CD ROM drives are remov able media drives You can install removable media drives in bays A B C and D You can install hard disk drives in bays B C E F and G 50 The server comes with a 3 5 inch 1 44 MB diskette drive in bay D an IDE CD ROM drive in bay A and a hard disk drive installed in bay G in some models The Netfinity 3500 M20 server supports only one dis kette drive The diskette drive uses 1 MB and 2 MB diskettes For optimum use format 1 MB diskettes to 720 KB and for mat 2 MB diskettes to 1 44 MB Bay B comes without a device installed This bay is for either a 5 25 inch half high removable media drive such as a tape backup drive or a 3 5 inch SCSI slim high hard disk drive If you install a 3 5
53. to send 4 Data terminal ready 9 Ring indicator 5 Signal ground Universal Serial Bus ports The server has two Universal Serial Bus USB ports which configure automatically USB is an emerging serial interface standard for telephony and multimedia devices It uses Plug and Play technology to determine the type of device attached to the connector Notes 1 Ifyou attach a standard non USB keyboard to the keyboard connector the USB ports and devices will be disabled during the power on self test POST 2 If you install a USB keyboard that has a mouse port the USB keyboard emulates a mouse and you will not be able to disable the mouse settings in the Configura tion Setup Utility program 68 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y USB cables and hubs You need a 4 pin cable to connect devices to USB 1 or USB 2 If you plan to attach more than two USB devices you must use a hub to connect the devices The hub provides multiple connectors for attaching additional external USB devices USB technology provides up to 12 megabits per second Mbps speed with a maximum of 127 external devices and a maximum signal distance of five meters 16 ft per seg ment USB port connectors Each USB port has an external connector on the rear of the server for attaching USB compatible devices The following table shows the pin number assignments for the USB port connectors on the rear of the server
54. wave input 50 60 Hz required Input voltage low range Minimum 100 V ac Maximum 127 V ac Input voltage high range Minimum 200 V ac Maximum 240 V ac Input kilovolt amperes kVA approximately Minimum 0 08 kVA Maximum 0 52 kVA Server features The unique design of the server takes advantage of advancements in symmetric multiprocessing SMP data storage and memory management The server combines mpressive performance using an innovative approach to SMP 4 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y The server supports up to two Pentium lll microproces sors The server comes with at least one processor installed you can install an additional processor to enhance performance and provide SMP capability Large system memory The memory bus in the server supports up to 2gigabytes GB of system memory The memory con troller provides error correcting code ECC support for up to four industry standard PC133 3 3 V 168 pin 8 byte registered synchronous dynamic random access memory SDRAM dual inline memory modules DIMMs System management capabilities The Netfinity Manager software provided on the Serv erGuide CDs enables you to manage the functions of the server locally and remotely See Netfinity Man ager on page 75 for more information Integrated network environment support The server comes with an Ethernet controller on the system board This
55. will cause a nonmaskable interrupt NMI if the ECC single bit error threshold is exceeded This service is available for both stand alone and network use by any system that has ECC memory Event Scheduler Use Event Scheduler to automate many Netfinity Manager services With Event Scheduler you can automatically gather and export System Information Tool System Profile and Software Inventory data distribute or delete files restart systems execute commands and access and manage Sys tem Partitions on all of the Netfinity Manager systems on the network Scheduled events can be performed one time only or can be performed according to a user defined schedule File Transfer Use the File Transfer service to easily send receive or delete files or entire directories to and from remote Netfinity Manager systems on the network Power On Error Detect The Power On Error Detect service can warn you immedi ately when a remote Netfinity Manager system has start up problems enabling you to react quickly to problems and minimize downtime Predictive Failure Analysis The Predictive Failure Analysis PFA service enables con tinual monitoring and managing of PFA enabled hard disk drives PFA enabled hard disk drive features hardware designed to help detect drive problems and predict drive fail ures before they occur thus enabling you to avoid data loss and system downtime Process Manager Use Process Manager to view detailed informa
56. 142 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Error Code Symptom FRU Action 176 177 178 Security hardware error Run Configuration Setup System Board 184 Run Configuration Setup Power on System Board password corrupted 185 Run Configuration Setup Drive startup System Board sequence information corrupted 186 Run Configuration Setup Security hardware control logic failed System Board 187 VPD serial number not set Set serial number in Setup System Board 188 Run Configuration Setup Bad EEPROM System Board CRC 2 189 Run Configuration Setup Three attempts were made to access the server enter the administrator password System Board With invalid passwords 201 Run memory diagnostics Memory test error DIMM see Memory Settings on page 36 If the server does not have the latest level of BIOS installed update the BIOS to the latest level and run the diagnostic program again System Board 229 Cache error Microprocessor Optional microprocessor if installed 289 DIMM has been disabled by user or system see Memory Settings on page 36 Run Configuration Setup if disabled by user Disabled DIMM if not disabled by user Symptom to FRU index 143 Error Code Symptom FRU Action 301 1 Keyboard Keyboard or 2 System Board keyboard con
57. 172 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Netfinity Server Library ERAS Xx EM 1 MAIER gt TER 1 1 AMA AC MASH 1 E ide wir 1 APAA H 1 A
58. 657 Models 21Y 22Y 31Y 32Y Table 16 Supported Netfinity Databases for OS 2 Reference by operating system and database client version Product OS 2 Warp OS 2 Warp Connect 4 0 Oracle Version 7 3 No No Oracle Version 8 0 No No peo SQL Version No No Note The above applies to Netfinity Manager Release 5 2 0 and later Starting Netfinity Manager To start Netfinity Manager 1 Open the Netfinity Manager folder or program group During installation of Netfinity Manager a Netfinity Manager folder OS 2 Windows 95 or Windows NT 4 0 only or a Netfinity Manager program group Win dows NT 3 51 only was added to the Desktop The Netfinity Manager folder or program group contains the Netfinity Manager Service Manager object NetFinity GE J Network Driver NetFinity NetFinity E Configuration Database Service Tables Manager Notes a In your Netfinity Manager folder or program group is a document titled Read Me First which contains information about Netfinity Manager that might not be covered in your documentation b The Netfinity Manager folder also contains the Network Driver Configuration object which you can use to reconfigure your network protocols and system keywords and the Netfinity Manager Database Tables object which contains a handy online reference for all of the data tables in the Netfinity Manager database For more information on Netfinity Manag
59. 9 H Ges de d o Do Microprocessor 2 U11 Microprocessor 1 U12 PCI5 PCI 4 Battery PCI3 PCI2 PCI 1 DIMM 1 DIMM 2 DIMM 3 DIMM 4 Voltage regulator module VRM DONDOSODNO System board cable connectors The following illustration shows the location of the cable con nectors on the system board 40 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y g o ELLE a Rear fan Microprocessor 2 fan Microprocessor 1 fan Main power Hard disk drive fan Front panel I O fan Diskette IDE SCSI channel DONDOSOSNO Installing options 41 System board external port connectors The following illustration identifies system board connectors for external devices Qe
60. DB2 CONNECT TO databasename where databasename is the name ofthe database as specified in the database installation step c Press Enter 2 Bind the package and the database To prepare SQL statements stored in the bind file and store the package in the database perform the follow ing steps from a system on which Netfinity Manager for OS 2 Netfinity Manager for Windows 95 or Netfinity Manager for Windows NT has been installed a Open a DB2 command window b Inthe DB2 command window type the following command DB2 BIND xAdirectorADB2SQLCO bnd where xAdirectory is the name of the drive and directory where Netfinity Manager is installed c Press Enter Granting and revoking database privileges The following information describes how to grant and revoke database privileges Note If your primary system is OS 2 refer to Database privileges on OS 2 systems on page 90 1 Start a DB2 command window Notes a Ifitis not already running start the DB2 database manager b If you are not connected to the DB2 Netfinity data base connect to the database now 2 Type the following command DB2 GRANT privilegecode ON TABLE tablename TO userid where privilegecode is one of the following privilege codes ALL ALL PRIVILEGES Note Grants all the appropriate privileges except CONTROL on the database ALTER CONTROL DELETE INDEX INSERT REFERENCES SELECT UPDATE tablename is the
61. Ethernet controller has an interface for connecting to 10 Mbps or 100 Mbps networks The server automatically selects between 10BASE T and 100BASE TX environments The controller provides full duplex FDX capability which enables simulta neous transmission and reception of data on the Ether net local area network LAN IBM ServerGuide CDs The ServerGuide CDs included with IBM Netfinity serv ers provide programs to help you set up the server and install the network operating system NOS The Serv erGuide program detects the hardware options that are installed and provides the correct configuration pro gram and device drivers In addition the ServerGuide CDs include a variety of application programs for the server Reliability availability and serviceability Three of the most important features in server design are reliability availability and serviceability RAS These fac tors help to ensure the integrity of the data stored on the server that the server is available when you want to use it and that should a failure occur you can easily diagnose and repair the failure with minimal inconvenience The following is an abbreviated list of the RAS features that the server supports Menu driven setup system configuration RAID config uration and diagnostic programs Power on self test POST Error codes and messages Upgradable BIOS and diagnostics Automatic restart after a power failure CRC checking on the SCSI bu
62. IBM Netfinity Servers S19K 2480 00 IBM Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y 41Y 42Y Hardware Maintenance Manual March 2000 IBM Netfinity Servers S19K 2480 00 IBM Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y 41Y 42Y Hardware Maintenance Manual March 2000 Note Before using this information and the product it supports be sure to read the general information under Notices on page 196 First Edition May 2000 INTERNATIONAL BUSINESS MACHINES CORPORA TION PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FIT NESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorpo rated in new editions of the publication IBM may make improvements and or changes in the product s and or the program s described in this publication at any time This publication was developed for products and ser vices offered in the United States of America IBM may not offer the products services or features discussed in this document in other countries and the information is subject to change without notice Consult y
63. IRQ setting Action Remove the IRQ setting from the PROTOCOL INI file or change the IRQ setting in the PROTOCOL INI file to match the IRQ setting shown in the PCI Slot Device Information selection of the Advanced Setup menu in the Configuration Setup Utility program PCNTND 24 WARNING PCNET IRQ does not match PROTOCOL INI Explanation The interrupt request IRQ setting in the PROTOCOL INI file does not match the hardware IRQ setting Action Remove the IRQ setting from the PROTOCOL INI file or change the IRQ setting in the PROTOCOL INI file to match the IRQ setting shown in the PCI Slot Device Information selection of the Advanced Setup menu in the Configuration Setup Utility program 26 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Table 3 NDIS 2 01 OS 2 driver messages for the Ethernet controller PCNTND 25 PCI scan specified PCI bus not found Explanation The driver cannot locate the PCI bus Action Run the diagnostic programs PCNTND 29 WARNING DMA number is not necessary for PCI device Explanation The Ethernet controller does not require a DMA setting Action Remove the DMA setting in the PROTOCOL INI file PCNTND 33 PCNET device with specified IOBASE is already in use Explanation The specified I O address number is already in use by another Ethernet controller or device Action Remove the l O address setting in the PROTOCOL INI file NDI
64. Installing options 71 To assign HPQ you can specify it using Priority Packet when you create or assign a filter To effectively use HPQ tagging the adapter cannot be assigned to an adapter team Virtual LAN Mode A virtual LAN VLAN is a logical grouping of network devices put together as a LAN regard less of their physical grouping or collision domains Using VLANs increases network performance and improves net work security VLANS offer you the ability to group users and devices together into logical workgroups This can simplify network administration when connecting clients to servers that are geographically dispersed across the building campus or enterprise network Normally VLANs are configured at the switch and any com puter can be a member of one VLAN per installed network adapter The Ethernet controller supersedes this by commu nicating directly with the switch allowing multiple VLANs on a single network adapter up to 64 VLANS To set up VLAN membership the Ethernet controller must be attached to a switch that has VLAN capability You also need to use Windows NT 4 0 or later or Novell NetWare 4 1x or later Notes 1 Windows NT versions prior to 4 0 do not support VLANs 2 VLANs require NT 4 0 with Service Pack 3 0 and the NDIS driver hotfix from Microsoft 3 In Windows NT VLANs cannot be implemented on controllers that have been configured for teaming options NetWare can support teaming options and
65. Kabel l sen 1 Alle Ger te 1 Alle Ger te ausschalten und ausschalten Netzstecker ziehen 2 Zuerst Netzstecker von 2 Zuerst alle Kabel an Steckdose l sen Einheiten 3 Signalkabel von anschlie en Anschlu buchsen 3 Signalkabel an l sen Anschlu buchsen 4 Alle Kabel von anschlie en Einheiten l sen 4 Netzstecker an Steckdose anschlie en 5 Ger t einschalten Hinweis 2 A ACHTUNG Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen Wenn Ihr System ein Modul mit einer Lithium Batterie enth lt ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller Die Batterie enth lt Lithium und kann bei unsachgem er Verwendung Handhabung oder Entsorgung explodieren Die Batterie nicht mit Wasser in Ber hrung bringen ber 100 C erhitzen reparieren oder zerlegen Die rtlichen Bestimmungen f r die Entsorgung von Sonder m ll beachten Hinweis 3 ACHTUNG Wenn ein Laserprodukt z B CD ROM Laufwerke DVD Laufwerke Einheiten mit Glasfaserkabeln oder Transmitter installiert ist beachten Sie folgendes Related service information 181 Das Entfernen der Abdeckungen des CD ROM Lauf werks kann zu gef hrlicher Laserstrahlung f hren Es befinden sich keine Teile innerhalb des CD ROM Lauf werks die vom Benutzer gewartet werden m ssen Die Verkleidung des CD ROM Laufwerks
66. MATA e 2 2 3 3 4 4 5 HEREHERE AR AA 2 A gt IBM 33F8354 60 ne KREMER A ingent FARA o do RE UE RER AS A AR TA TREE TAR AEAF O 100 C 212 F Related service information 173 3 A ER une 42 CD ROM DVD A ALBA oe SA A Class 3A Class 3B
67. MIS SIS MARS AS ASS MON SAN LSS 4 USU O SA eroe MULAS HE 4 QE VEO SUD AJAA NESSA ES HA MA TE Es HOZ lot AS St a OM Ml CHAT 3A E dA 38 AIOIM COS EU ASUCH OSS FU AIS Sh dom 2340 tS SLICE SMS FAIOGHALE SS WAS AS ACSA BES du SOM TESI BES SANS Ave 4 218 kg 37 Ibs gt 32 kg 70 5 lbs gt 55 kg 121 2 lbs 9 JAS S Ve HAS SH SCA LD Related service information 189 ON E AD On ZO FOl RJ Aa MO HE S HA 23219 AA ASAS SAM sale ASE AOA SUC SAN 0149 AH DE AAT US SE ASU Id SE ASE NEGAR 3182 10 o MES coelo AR ACHO 82 ko 180 Ibs 0l HS SMS mel SA OMA LO gt 82 kg 180 Ibs 190 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Importante Todas las declaraciones de precauciin de esta Biblioteca del servidor Netfinity empiezan con un numero Dicho numero se emplea para establecer una referencia cruzada de una declaraciin de precauciin o peligro en ingl s con las ver siones traducidas que de dichas declaraciones pueden encontrarse en esta secciin Por ejemplo si una declaraciin de peligro empieza con el n mero 1 las traducciones de esta declaraciin de pre cauciin aparecen en esta secciin bajo Declaraciin 1 Lea atentamente todas las declaraciones de precauciin y peligro antes de llevar a cabo cualquier operaciin Declaraci n 1 PELIGRO La corrient
68. Manager for OS 2 copy all of the files from the OS2 MANAGER directory into the source directory After an installation source directory has been created use a response file and the Netfinity Manager installation pro 108 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y gram command line parameters The Netfinity Manager installation program supports the following command line parameters IR drive path filename Specifies the drive path and file name of the response file See the NETFBASE RSP file located in the direc tory in which Netfinity Manager was installed for an example of a response file with comments on the included parameters IS drive path Specifies the drive and path to install from This is the directory to which the files were copied IT drive Specifies the drive to install to Default is the current startup drive ITU drive path Specifies the drive and path of the CONFIG SYS file to update The default is to change the CONFIG SYS in the root directory of the drive specified in the T param eter or the startup drive This parameter is ignored if the ChangeConfig parameter in the response file is FALSE For example the line NETFINST R NETFBASE RSP S Y NETFIN T C TU D will install Netfinity Manager using the options in the response file NETFBASE RSP from the directory YANETFIN to drive C the directory to which the files are installed is taken from the response file and wi
69. Manager has full access to Netfinity Manager ser vices just as though the remote system were part of the managing system network Netfinity Manager for Web Netfinity Manager for Web enables access and remote control of the Netfinity Manager system over the Inter net using any system that has an Internet connection and a World Wide Web WWW browser With the Net finity Manager for Web the Netfinity Manager systems can be accessed from anywhere in the world Managing your IBM Netfinity server with Netfinity Manager A Netfinity Manager systems management environment consists of two parts A systems management console running Netfinity Man ager The systems management console is the system from which administrative tasks are performed Client systems running Client Services for Netfinity Manager Client Services for Netfinity Manager runs on all client systems in your network and enables Netfinity Manager to remotely monitor inventory manage and troubleshoot the systems on which it is installed Once you have installed Netfinity Manager and Client Ser vices for Netfinity Manager on the appropriate systems you are ready to use Netfinity Manager to remotely inventory monitor and troubleshoot the client systems in your network 75 The copy of Netfinity Manager that is included with Server Guide entitles you to one Netfinity Manager installation You are also entitled to additional installations of Client Services
70. RU Adapter in Slot N 035 XXX 099 No adapters were found If adapter is installed re check connection 134 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Error Code Symptom FRU Action 035 XXX S99 Adapter Failed RAID test SCSI Backplane on PCI slot S S number of failing PCI slot Check System Error Log before replacing a FRU Cable 035 XXX SNN Check System Error Log before replacinga FRU S number of failing PCI slot NN SCSI ID of failing fixed disk Fixed Disk with SCSI ID NN on RAID adapter in PCI slot S 035 253 S99 RAID adapter initialization failure ServeRAID Adapter in slot S is not configured properly Obtain the basic and extended configuration status and refer to the ServeRAID Hardware Maintenance Manual for more information Cable Adapter 075 XXX 000 Power Supply Failed Power Supply test 089 XXX 001 Microprocessor Failed Microprocessor test 089 XXX 002 Failed Optional Microprocessor test Optional Microprocessor 2 180 XXX 003 Failed System Board LED test System Board 201 XXX 0NN Failed Memory test see Memory Settings on page DIMM Location J1 J4 Memory card 36 NN DIMM location 201 XXX 999 See error text for failing Multiple DIMM DIMMs failure see error text Memory card Symptom to FRU index 135 Error Code Symptom FRU Action 202 XX
71. Remove the software or device that you just added Runthe diagnostic tests to determine if the server is running correctly Reinstall the new software or new device Troubleshooting the Ethernet controller This section provides troubleshooting information for prob lems that might occur with the 10 100 Mbps Ethernet con troller Network connection problems If the Ethernet controller cannot connect to the network check the following Make sure that the cable is installed correctly The network cable must be securely attached at all connections If the cable is attached but the problem persists try a different cable If you set the Ethernet controller to operate at 100 Mbps you must use Category 5 cabling If you directly connect two workstations without a hub or if you are not using a hub with X ports use a cross over cable Note To determine whether a hub has an X port check the port label If the label contains an X the hub has an X port Determine if the hub supports auto negotiation If not try configuring the integrated Ethernet controller manu ally to match the speed and duplex mode of the hub Check the Ethernet controller lights on the operator information panel These lights indicate whether a problem exists with the connector cable or hub The Ethernet Link Status light illuminates when the Ethernet controller receives a LINK pulse from the hub If the light is off there might be
72. S 4 0 Windows NT driver messages This section contains the error messages for the NDIS 4 0 drivers The explanation and recommended action are included with each message Table 4 NDIS Windows NT driver messages for the Ethernet controller PermaNet Server No Secondary Adapter Found Grouping Mode is disabled Explanation The failover option requires an adapter that is compatible with the device driver of the Ethernet controller on the system board No such adapter was found Action Make sure the correct adapter is installed PermaNet Server Problem Occurs on the Primary Adapter Switching over to the Secondary Adapter Explanation The system detected a problem with the primary Ethernet connection and has transferred all network traffic to the secondary Ethernet controller Action identify the cause of the failure on the primary Ethernet connection Restoring the operational state of the primary connection will cause the network traffic to automatically transfer to the primary Ethernet controller Diagnostics 27 Table 4 NDIS Windows NT driver messages for the Ethernet controller PermaNet Server Switching back to Primary Adapter Explanation The primary Ethernet connection is now operating correctly Network traffic will automatically transfer to the primary Ethernet controller Action None needed message is for information only UNIX messages This section pro
73. TE databasename ON d where databasename is the name of the database disthe drive where the database is created 3 Press Enter 4 Next you must configure the tables for ODBC data base support For information on configuring the data base for ODBC refer to ODBC database configuration on page 94 For information on creating the tables refer to Creating the Netfinity Manager tables on page 95 5 Finally you must bind the database For information on binding the database refer to Activating the database on page 89 Installing the database on OS 2 1 Insert the Netfinity Manager CD into the CD ROM drive in this example drive D individual drive letters might be different 2 Start an OS 2 window or full screen session 3 Make the CD ROM drive the active drive Type D and then press Enter 4 Type the following command at the OS 2 prompt NETFINDB CREATE DBNAME databasename DRIVE d where databasename is the name of the database and dis the drive where the database will be located Note If any part of the database already exists the utility program will create only the portions of the database that are missing 5 Press Enter 88 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Activating the database The following information describes how to connect bind and grant privileges to the database 1 Connecting to the Database a Start a DB2 command window b Type the following command
74. Web Enhancement TCPIP Required WebManager 3000 IsTcpip Netfinity Manager CD for Windows 95 NT NetFinity Admin NULL Manager CL 0 1 NETFBASE EXE CCL 0 1 NETDOM INI CCL 0 1 NETNODES INI CCL 0 1 INSTALL BAT CCL 0 1 NETFINST EXE CCL 0 1 INSTALL INI CCL 0 1 WININST HLP CL 0 1 APCKINST DLL Screen Capture GUI NULL Manager CL 0 1 SAVEG EXE CL 0 1 SAVEG HLP This INSTALL INI will create a Netfinity Manager installation configuration that also installs Advanced System Manage ment Capacity Manager Remote Workstation Control and Netfinity Manager World Wide Web enhancement The second section contains the names of the CD that this installation script will use The third section contains the list of options that can be installed These are the options that are selected by the choices in the first section The options are consecutively numbered starting at 1 so any inserted options will change the number of all following options Each option uses the fol lowing format Option Name Dll entrypoint option file option file install command install command Option Name An identifying comment by the installa tion program All options must have a different Option Name This is used only for identification Dil entrypoint Used to determine whether an option is valid for a given target machine In 110 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y most cases it should be the reserved str
75. X 001 1 Microprocessor CPU 1 Failed System Cache test 202 XXX 002 1 Microprocessor CPU 2 Failed System Cache test 206 XXX 000 Failed Diskette Drive test Cable Diskette Drive System Board uns 215 XXX 000 Failed IDE CD ROM test CD ROM Drive Cables CD ROM Drive System Board on gt 217 XXX 000 1 Fixed Disk 1 Failed BIOS Fixed Disk test Note If RAID is configured the fixed disk number refers to the RAID logical array 217 XXX 001 1 Fixed Disk 2 Failed BIOS Fixed Disk test Note If RAID is configured the fixed disk number refers to the RAID logical array 217 XXX 002 1 Fixed Disk 3 Failed BIOS Fixed Disk test Note If RAID is configured the fixed disk number refers to the RAID logical array 136 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Error Code Symptom FRU Action 217 XXX 003 1 Fixed Disk 4 Failed BIOS Fixed Disk test Note If RAID is configured the fixed disk number refers to the RAID logical array 217 XXX 004 1 Fixed Disk 5 Failed BIOS Fixed Disk test Note If RAID is configured the fixed disk number refers to the RAID logical array 217 XXX 005 1 Fixed Disk 6 Failed BIOS Fixed Disk test Note If RAID is configured the fixed disk number refers to the RAID logical array 264 XXX 0NN NN SCSI ID of failing Tape Drive Tape Cartridge if user executed th
76. _handler failed Vector already occupied Explanation The interrupt request IRQ that was specified or the IRQ that was found conflicts with other devices in the server Action Modify the hardware settings 30 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Table 5 UNIX LLI driver messages for the Ethernet controller pnt0 24 add_intr_handler failed Vector already shared at different IPL Explanation The interrupt request IRQ that was specified or the IRQ that was found conflicts with other devices in the server Action Modify the hardware settings Runthe NETCONFIG program to search for another Ethernet controller pnt0 26 The DMA number is not necessary for PCI device Explanation The IBM Netfinity 10 100 Fault Tolerant Adapter does not require a DMA setting Action Edit the SPACE C file to delete the DMA parameter pnt0 29 The IRQ number is already in use Explanation The specified I O address is already in use Action Run the NETCONFIG program to modify the hardware settings pnt0 31 VO address is not necessary for the PCI device Explanation The l O address specified is not required Action Remove the assigned l O address specified for the Ethernet controller Diagnostics 31 32 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Configuring the server The following configuration programs are provided with the
77. a gap exists between the DIMM and the retaining clips the DIMM has not been prop erly installed In this case open the retaining clips and remove the DIMM then reinsert the DIMM If you have other options to install or remove do so now otherwise go to Installing the side cover on page 60 Installing a microprocessor kit The server comes with one microprocessor installed on the system board If you install an additional microprocessor kit the server can operate as a symmetric multiprocessing SMP server With SMP certain operating systems and application programs can distribute the processing load between the microprocessors This enhances performance for database and point of sale applications integrated man ufacturing solutions and other applications Notes 1 56 Before you install a new microprocessor review the documentation that comes with the microprocessor so that you can determine whether you need to update the server basic input output system BIOS The latest level of BIOS for the server is available through the World Wide Web Obtain an SMP capable operating system optional For a list of supported operating systems see http www ibm com pc us compat on the World Wide Web The server comes with one microprocessor installed in microprocessor connector U12 This is the startup boot microprocessor If you install a microprocessor in microprocessor connector U11 that one becomes the start
78. a seg uente tabella quando si effettuano l installazione la rimozione o l apertura dei coperchi di questo prodotto o delle unit collegate 184 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Per collegare Per scollegare 1 SPEGNERE tutti i 1 SPEGNERE tutti i dispositivi dispositivi 2 Collegare prima tutti i 2 Rimuovere prima i cavi cavi alle unit di alimentazione dalle 3 Collegare i cavi di prese elettriche segnale ai connettori 3 Rimuovere i cavi di 4 Collegare i cavi di segnale dai connettori alimentazione alle 4 Rimuovere tutti i cavi prese elettriche dalle unit 5 ACCENDERE le unit Avviso 2 ATTENZIONE Quando si sostituisce la batteria al litio utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore Se il sistema di cui si dispone provvisto di un modulo con tenente una batteria al litio sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore La batteria contiene litio e pu esplodere se utilizzata maneg giata o smaltita impropriamente Evitare di Gettarla o immergerla in acqua Riscaldarla ad una temperatura superiore ai 100 C Cercare di ripararla o smontarla Smaltire secondo la normativa in vigore D Lgs 22 del 5 2 9 e successive disposizioni nazionali e locali Avviso 3 ATTENZIONE Quando si installano prodotti laser come ad e
79. abase pull down menu 13 Setthe Access Level for all Netfinity Manager systems that will be exporting data to this database to Editor 14 Check the Can Delete Documents check box 15 Click OK 92 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Once the Lotus Notes database is installed enable Netfinity Manager systems to export to the Lotus Notes server Ifthe Netfinity Manager system is running Netfinity Manager for OS 2 ensure that the Lotus Notes directo ries are included in the CONFIG SYS file LIBPATH PATH and DPATH statements If the directories are not included in these statements it is not possible to export to the Lotus Notes database Ifthe system is running Netfinity Manager for Windows NT ensure that the Lotus Notes directory path is included in the Global Windows NT environment set tings Ifthe system is running Netfinity Manager for Windows 95 ensure that the Lotus Notes directories are included in the AUTOEXEC BAT file PATH statement If the directories are not included in this statement it is not possible to export to the Lotus Notes database Once these steps have been completed export system information from Netfinity Manager to an easy to browse Lotus Notes database Browsing the Netfinity Manager Lotus Notes database To browse the data contained in the Netfinity Manager Lotus Notes database 1 Open the Netfinity Database object in the Lotus Notes Workspace 2 Select from t
80. ace on the server then remove the microproces sor from the package Orient the microprocessor over the microproces Sor connector as shown in the following illustra tion Carefully press the microprocessor into the connector Microprocessor 2 connector Lever Microprocessor orientation indicator Microprocessor 2 Heo Terminator card Note Do not use excessive force when pressing the microprocessor into the connector Push the release lever down to lock the microprocessor into place Install the heat sink on the microprocessor a C Peel the plastic protective strip off the bottom of the heat sink Make sure the square of thermal material is still on the bottom of the heat sink Align and place the heat sink on top of the micro processor Align and place the clip over the heat sink then snap it into place Place the terminator card in the static protective pack age that the new microprocessor was shipped in and store it in a safe place You will need to install the ter minator card again if you ever remove the microproces sor and do not replace it with another microprocessor Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y 9 Install the voltage regulator module VRM included in the microprocessor kit Attention Use of other VRMs might cause the server to overheat a Center the VRM over the VRM connector Make sure that the VRM is oriented and aligned cor rectly b Press
81. ademarks of the IBM Corporation in the United States or other countries or both HelpCenter HelpFax IBM OS 2 NetBAY3 Netfinity Netfinity Manager ThinkPad SystemXtra The following terms are trademarks of other companies Notes Lotus Development Corporation MMX and Pentium are trademarks or registered trademarks of Intel Corporation UNIX is a trademark or registered trademark of The Open Group in the United States and other countries Windows NT is a trademark or registered trademark of Microsoft Corporation Related service information 197 198 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Part Number S19K 2480 00 on recycled paper containing 10 amp e Printed in the United States of America recovered post consumer fiber S19K 2480 00 19K2480
82. alled see Lotus Notes database support on page 91 If support for ODBC database export is being installed see ODBC database support on page 93 DB2 database support Support for DB2 database export is automatically configured during installation of the Netfinity Manager However the database system itself must be configured Instructions for configuring the database follow A raw data dump to a file is also available and will run with out a database Netfinity Manager 87 System requirements Netfinity Manager DB2 database export is supported on systems running Netfinity Manager for OS 2 Netfinity Man ager for Windows 95 Netfinity Manager for Windows 98 and Netfinity Manager for Windows NT For more informa tion about supported version numbers refer to Table 15 on page 97 and Table 16 on page 98 Attention Using Netfinity Manager database support with systems run ning unsupported versions of DB2 or the DB2 Client might cause unpredictable results and might halt the system See the DB2 Installation Guide for general requirements and supported protocols Installing and configuring the database The following information describes the steps to install and configure the DB2 database Note If your primary system is OS 2 refer to Installing the database on OS 2 1 Start a DB2 command window Note If it is not already running start the DB2 data base manager 2 Type the following command DB2 CREA
83. ard 8 Remove the card guide see Adapter card guide on page 118 9 Remove the fan from the assembly a Gently pull the fan assembly away from the card guide b Pull the rubber extensions through the apertures 10 Install the new fan in the assembly a Align the rubber extensions in the fan assembly with the apertures in the card guide and gently press the fan into place b Use needle nosed pliers to pull the rubber exten sions through the apertures 11 Replace the assembly in the server a Insert the two tabs on the bottom of the card guide into the slots on the server 120 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y b Gently push the two release tabs through the notches 12 Reconnect the cables 13 Replace adapters Fan assembly rear Before you begin Read Safety information on page 155 Review the information in Before you begin on page 43 Note This illustration depicts the server in the upright posi tion It is recommended that the server be placed on its left side before performing this service procedure Rubber extensions A Rear fan assembly To replace the rear fan assembly do the following 1 Power off the server if it is on 2 Unplug the server 3 Remove the left side cover see Removing the side cover on page 44 4 Turn the server onto its right side so that the open left side is facing up Note Rotate the feet in toward
84. ata 8 65 Data 8 32 Data 9 66 Data 9 33 Data 10 67 Data 10 34 Data 11 68 Data 11 Serial ports The server has two standard serial ports Serial port and Serial port B Installing options 67 Some application programs require specific ports and some modems function properly only at certain communication port addresses You might need to use the Configura tion Setup Utility program to change communication port address assignments to prevent or resolve address con flicts Viewing or changing the serial port assignments To view or change the serial port assignments 1 Restart the server and watch the monitor screen 2 When the message Press F1 for Configura tion Setup appears press F1 3 From the main menu select Devices and I O Ports then press Enter 4 Select the serial port then use the arrow keys to advance through the settings available 5 Select Save Settings then select Exit Setup to exit from the Configuration Setup Utility main menu Serial port connectors The following table shows the pin number assignments for the 9 pin male D shell serial port connectors on the rear of the server These pin number assignments conform to the industry standard 1 5 OOOO 0 0 0000 6 9 Table 12 Serial port connectors pin number assignments Pin Signal Pin Signal 1 Data carrier detect 6 Data set ready 2 Receive data 7 Request to send 3 Transmit data 8 Clear
85. ble to help you identify and resolve hardware related problems POST beep codes error messages and error logs The power on self test POST generates beep codes and messages to indicate successful test completion or the detection of a problem See POST for more infor mation Diagnostic programs and error messages The server diagnostic programs are stored in upgrad able read only memory ROM on the system board These programs are the primary method of testing the major components of the server See Diagnostic pro grams and error messages on page 10 for more infor mation POST When you turn on the server it performs a series of tests to check the operation of server components and some of the options installed in the server This series of tests is called the power on self test or POST If POST finishes without detecting any problems a single beep sounds and the first screen of the operating system or application program appears If POST detects a problem more than one beep sounds and an error message appears on the screen See POST beep codes and POST error messages on page 10 for more information Notes 1 If you have a power on password set you must type the password and press Enter when prompted before POST will continue 2 Asingle problem might cause several error mes sages When this occurs work to correct the cause of the first error message After you correct the cause of the first
86. blem persists run the diagnostic programs Diagnostics 29 Table 5 UNIX LLI driver messages for the Ethernet controller pnt0 19 IRQ found for PCnet hardware does not match space c or pnt conf Explanation This is a warning message referring to the interrupt request IRQ that the SunSoft Solaris driver found in the system Action Ignore this message if you are sure that this is what you want to do Otherwise run the NETCONFIG program to match the hardware settings pnt0 20 add intr handler failed Unknown interrupt type Explanation The interrupt request IRQ that was specified or the IRQ that was found conflicts with other devices in the server Action Modify the hardware settings Run the NETCONFIG program to search for another Ethernet controller pnt0 21 add_intr_handler failed Out of range interrupt number Explanation The interrupt request IRQ that was specified or the IRQ that was found conflicts with other devices in the server Action Modify the hardware settings Runthe NETCONFIG program to search for another Ethernet controller pnt0 22 add intr handler failed Out of range IPL Explanation The interrupt request IRQ that was specified or the IRQ that was found conflicts with other devices in the server Action Modify the hardware settings Run the NETCONFIG program to search for another Ethernet controller pnt0 23 add_intr
87. ces you must first install an optional SCSI PCI adapter Refer to the information that is provided with the device for instructions to set its SCSI ID 66 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y SCSI connector pin number assignments The following table shows the pin number assignments for the 68 pin SCSI connectors 34 1 MORAN M Gooooooooooooooooooooooooooooooo 68 35 Table 11 68 pin SCSI connector pin number assignments Pin Signal Pin Signal 1 Data 12 35 Data 12 2 Data 13 36 Data 13 3 Data 14 37 Data 14 4 Data 15 38 Data 15 5 Data P1 39 Data Pi 6 Data 0 40 Data 0 7 Datal 41 Data 1 8 Data 2 42 Data 2 9 Data 3 43 Data 3 10 Data 4 44 Data 4 11 Data 5 45 Data 5 12 Data 6 46 Data 6 13 Data 7 47 Data 7 14 Data P 48 Data P 15 Ground 49 Ground 16 DIFFSENS 50 Ground 17 Term power 51 Term power 18 Term power 52 Term power 19 Reserved 53 Reserved 20 Ground 54 Ground 21 Attention 55 Attention 22 Ground 56 Ground 23 Busy 57 Busy 24 Acknowledge 58 Acknowledge 25 Reset 59 Reset 26 Message 60 Message 27 Select 61 Select 28 Control Data 62 Control Data 29 Request 63 Request 30 Input Output 64 Input Output 31 D
88. checking to significantly improve data reli ability An active terminator on the system board for SCSI bus termination If you install a SCSI adapter in the server you can use its SCSI connector to connect different types of small computer system interface SCSI devices Note If you install a PCI RAID adapter you can move the SCSI cable from the system board SCSI connector to an internal channel connector on the RAID adapter if you want to control the internal drives from the adapter SCSI cabling requirements You can install five internal SCSI devices using the SCSI cable that comes with the server If you plan to attach exter nal SCSI devices you must install an optional SCSI adapter and order additional SCSI cables To select and order the correct cables for use with external devices contact your IBM reseller or IBM marketing representative For information about the maximum length of SCSI cable between the terminated ends of the cable refer to the ANSI SCSI standards Adhering to these standards will help ensure that the server operates properly Setting SCSI IDs Each SCSI device connected to a SCSI controller must have a unique SCSI ID This ID enables the SCSI controller to identify the device and ensure that different devices on the same SCSI channel do not attempt to transfer data simulta neously SCSI devices that are connected to different SCSI channels can have duplicate SCSI IDs To install external SCSI devi
89. console Then install Client Services for Netfinity Manager on your client systems Client Services for Netfinity Manager is available for systems running IBM OS 2 Windows 95 Windows 98 Windows NT Novell NetWare and SCO UNIX 1 This section provides installation instructions for Netfin ity Manager only For Client Services for Netfinity Man 76 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y ager installation instructions see the documentation listed in Getting more information about Netfinity Man ager on page 106 2 This section provides installation instructions for all operating systems supported by Netfinity Manager However not all operating systems described in this section are certified for use with all Netfinity server models For a list of supported operating system for you Netfinity server model see the Server Proven list at http www ibm com pc compat Netfinity Manager documentation The Netfinity directory on the ServerGuide Netfinity Applica tions CD contains online versions PDF format of all Net finity Manager documentation For more information on included documentation see Getting more information about Netfinity Manager on page 106 Netfinity Manager system requirements The minimum system requirements for Netfinity Manager vary based on which supported operating system is running on your system Ifyou are installing Netfinity Manager for OS 2 see
90. ctor 4 DIMM connector 3 DIMM connector 2 DIMM connector 1 DIMM 2 DIMM 1 GOSONE Before you begin Review Before you begin on page 43 Read the documentation that comes with the option To install a DIMM Attention When you handle Electrostatic Discharge Sensi tive devices ESD take precautions to avoid damage from static electricity For details on handling these devices refer to the following Web site and search for ESD http www ibm com Note When installing memory in DIMM slot 4 you may need to remove the hard disk drive cage see Install ing a hard disk drive in bays E F or G on page 53 1 Turn off the server and disconnect all power cords and external cables then remove the side cover see Removing the side cover on page 44 2 Touch the static protective package containing the DIMM to any unpainted metal surface on the server Then remove the DIMM from the package Note To avoid breaking the retaining clips or damag ing the DIMM connectors handle the clips gen tly 3 Install the DIMM a Turn the DIMM so that the pins align correctly with the connector Installing options 55 4 b Insert the DIMM into the connector by pressing on one edge of the DIMM and then on the other edge of the DIMM Be sure to press straight into the connector Be sure that the retaining clips snap into the closed positions c Make sure the retaining clips are in the closed position If
91. cts that you think are too heavy for you Do not perform any action that causes hazards to the customer or that makes the equipment unsafe Before you start the machine ensure that other service representatives and the customer s personnel are not in a hazardous position Place removed covers and other parts in a safe place away from all personnel while you are servicing the machine Keep your tool case away from walk areas so that other people will not trip over it Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above your elbows If your hair is long fasten it Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip approximately 8 centimeters 3 inches from the end Do not wear jewelry chains metal frame eyeglasses or metal fasteners for your clothing Remember Metal objects are good electrical conduc tors 155 Wear safety glasses when you are hammering drilling soldering cutting wire attaching springs using sol vents or working in any other conditions that might be hazardous to your eyes After service reinstall all safety shields guards labels and ground wires Replace any safety device that is worn or defective Reinstall all covers correctly before returning the machine to the customer Electrical safety CAUTION Electrical current from power
92. ctuez aucune op ration d installation d entretien ou de reconfigura tion de ce produit au cours d un orage Branchez tous les cordons d alimentation sur un socle de prise de courant correctement c bl et mis la terre Branchez sur des socles de prise de courant correcte ment c bl s tout quipement connect ce produit Lorsque cela est possible n utilisez qu une seule main pour connecter ou d connecter les c bles d interface Ne mettez jamais un quipement sous tension en cas d incendie ou d inondation ou en pr sence de dom mages mat riels Avantde retirer les carters de l unit mettez celle ci hors tension et d connectez ses cordons d alimenta tion ainsi que les c bles qui la relient aux r seaux aux syst mes de t l communication et aux modems sauf instruction contraire mentionn e dans les proc dures d installation et de configuration Lorsque vous installez ou que vous d placez le pr sent produit ou des p riph riques qui lui sont raccord s reportez vous aux instructions ci dessous pour con necter et d connecter les diff rents cordons 176 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Connexion D connexion 1 Mettez les unit s hors 1 Mettez les unit s hors tension tension 2 Commencez par 2 D branchez les brancher tous les cordons d alimentation cordons sur les des prises unit s 3 D branchez les c bles 3 Branchez les c bl
93. cur causes additional errors In this case the server displays more than one error mes sage Always follow the suggested action instructions for the first error message that appears The following sections contain the error codes that might appear in the detailed test log and summary log when run ning the diagnostic programs The error code format is as follows fff ttt iii date cc text message where fff is the three digit function code that indicates the function being tested when the error occurred For example function code 089 is for the microprocessor ttt is the three digit failure code that indicates the exact test failure that was encountered iii is the three digit device ID 10 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y date is the date that the diagnostic test was run and the error recorded CC is the check digit that is used to verify the validity of the information text message is the diagnostic message that indicates the reason for the problem Text messages The diagnostic text message format is as follows Function Name Result test specific string where Function Name is the name of the function being tested when the error occurred This corresponds to the function code fff given in the previous list Result can be one of the following Passed This result occurs when the diagnostic test completes without any errors Failed This result occurs when the diagnostic tes
94. d for normal operation Action Add more memory or free some memory resources in the server Then restart the server PCNTNW NW 074 The hardware interrupt cannot be set Explanation An attempt was made to initialize a given hardware interrupt The attempt was not successful Action Verify that the Ethernet controller is enabled Ifthe Ethernet controller is enabled go to Starting the diagnostic programs on page 11 to run the diagnostic programs If you have an Ethernet adapter installed make sure that the adapter does not share an IRQ with any other device PCNTNW NW 075 The Multiple Link Interface Driver MLID cannot be registered with the Link Support Layer LSL Explanation An error occurred while the driver was trying to register with the LSL Action Check the version of the NetWare or IntraNetWare Operating System Make sure that this driver is correct for the version of NetWare or IntraNetWare that you are using Restart the server PCNTNW NW 079 The Multiple Link Interface Driver MLID did not initialize MSMTx Free Count Explanation The MSMTx Free Count is not initialized correctly Action Restart the server If the problem persists go to Starting the diagnostic programs on page 11 to run the diagnostic programs 22 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Table 2 Novell NetWare or IntraNetWare ODI driver messages for the Ethernet controll
95. d or custom priority filters based on a node MAC address Ethernet type or by various properties of the proto col and port Priority Packet provides two different methods 70 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y for prioritizing traffic IEEE 802 1p tagging and High Priority Queue IEEE 802 1p is a new IEEE standard for tagging or adding additional bytes of information to packets with different prior ity levels Packets are tagged with 4 additional bytes which increase the packet size and indicate a priority level When you send these packets out on the network the higher prior ity packets are transferred first Priority packet tagging also known as Traffic Class Expediting allows the adapter to work with other elements of the network such as switches and routers to deliver priority packets first You can assign specific priority levels from 0 low to 7 high You can assign values to packets based on their priority when you use the IEEE 802 1p standard for packet tagging This method requires a network infrastructure that supports packet tagging The routing devices receiving and transfer ring these packets on the network must support 802 1p for tagging to be effective After you set up the priority filter in Priority Packet you must launch IBMSet and select 802 1p 802 1Q Tagging on the Advanced tab Note IEEE 802 1p tagging increases the size of the pack ets ittags Some hubs and switches will no
96. de cover see Removing the side cover on page 44 Turn the server onto its right side so that the open left side is facing up Note Rotate the feet in toward the server so they do not detach due to the weight of the server Remove the support bracket see Removing the sup port bracket on page 45 and air baffle Remove the floppy disk drive cable s from the system board Remove the two screws from the floppy drive housing Slide the floppy drive toward the front of the server and lift it out To replace the floppy drive reverse the above steps CD ROM drive Before you begin 124 Read Safety information on page 155 Review the information in Before you begin on page 43 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Note Thisillustration depicts the server in the upright posi tion It is recommended that the server be placed on its left side before performing this service procedure Screws A CD ROM drive To remove the CD ROM drive do the following 1 2 3 Power off the server if it is on Unplug the server Remove the left side cover see Removing the side cover on page 44 Turn the server onto its right side so that the open left side is facing up Note Rotate the feet in toward the server so they do not detach due to the weight of the server Remove the support bracket see Removing the sup port b
97. devices will be disabled during the power on self test POST The following table shows the pin number assignments for the keyboard connector on the rear of the server 6 0 O 5 40 O 3 OO 2 1 Table 9 Keyboard connector pin number assignments Pin 1 0 Signal 1 lO Data 2 N A Reserved 3 N A Ground 4 N A 5 V de 5 VO Keyboard clock 6 N A Reserved Auxiliary device pointing device port The system board has one auxiliary device port that sup ports a mouse or other pointing device The following table shows the pin number assignments for the auxiliary device connector on the rear of the server 6 0 O 5 MO 0 3 oo 2 1 Table 10 Auxiliary device connector pin number assignments Pin Signal 1 Data 2 Not connected Installing options 65 Table 10 Auxiliary device connector pin number assignments Pin Signal 3 Ground 4 5 V de 5 Clock 6 Not connected SCSI port The server has an integrated dual channel small computer system interface SCSI controller This controller supports an Ultra160 SCSI internal channel This channel supports up to 15 SCSI devices In addition this controller uses Double transition clocking to achieve high transfer rates Domain name validation to negotiate compatible data transfer speeds with each device e Cyclic redundancy checking CRC instead of the usual parity
98. directory for a Client Services for Netfinity Manager installation 1 Create a new directory on your system This new directory will serve as a source directory for the pro gram files 2 Copy the files from the appropriate Client Services for Netfinity Manager directory location on the CD ROM to source directory you created For example when creating a source directory to dis tribute Netfinity Manager Services for OS 2 copy all of the files from the OS2 SERVICES directory into the created directory To create a source directory for a Netfinity Manager installa tion 1 Create a new directory on your system This new directory will serve as a source directory for the pro gram files Important Be sure to copy the Client Services for Netfinity Man ager source files before the copying the Netfinity Man ager source files because the Netfinity Manager directory contains some files that will overwrite files from the Client Services for Netfinity Manager directory Only Netfinity Manager installations can be done from this directory 2 Copy the files from the appropriate Client Services for Netfinity Manager directories For example when creating a source directory to dis tribute Netfinity Manager for OS 2 copy all of the files from the OS2 SERVICES directory into the source directory 3 Copy the files from the appropriate Netfinity Manager directory For example when creating a source directory to dis tribute Netfinity
99. dling and installation instructions supplied with the battery 3 Turn off the server and all attached devices and discon nect all external cables and power cords see Safety information on page 155 then remove the top cover 4 Locate the battery on the system board see System board component locations on page 39 5 Remove adapters as necessary so you can access the battery See Working with adapters on page 45 6 Remove the battery a Use one finger to lift the battery clip over the bat tery b Use one finger to slightly slide the battery toward the rear of the server The spring mechanism behind the battery will push it out toward you as you slide it forward c Use your thumb and index finger to pull the bat tery from under the battery clip d Ensure that the battery clip is touching the base of the battery socket by pressing gently on the clip Diagnostics 15 e ES Nu AN Sey 7 Insert the new battery a Tilt the battery so that you can insert it into the front of the socket under the battery clip b As you slide it under the battery clip press the battery down into the socket 8 Reinstall any adapters that you removed 9 Reinstall the top cover Note You must wait approximately 20 seconds after you plug the power cord of the server into an electrical outlet before the power control button becomes active 10 Start the Configuration Setup Utility program and set
100. e databasename is the name of the database as specified during the database installation 3 Press Enter Deleting the database on OS 2 1 Insert the Netfinity Manager CD ROM into the database server CD ROM drive in this example the CD ROM drive is E 2 Start an OS 2 window or full screen session 3 Make the CD ROM drive the active drive Type E and press Enter 4 Type the following command at the OS 2 prompt NETFINDB DELETE DBNAME databasename where databasename is the name of the database as specified during NETFINDB execution 5 Press Enter To configure Netfinity Manager to discontinue export data through ODBC for use on DB2 refer to ODBC database support on page 93 Lotus Notes database support To enable the Netfinity Manager to export system data to a Lotus Notes database the following must be done 1 Install the Netfinity Manager database template on the Lotus Notes server 2 Enable Netfinity Manager to export to the Lotus Notes server Netfinity Manager 91 Instructions on installing the Lotus Notes database template and enabling the Netfinity Manager to export to the Lotus Notes database follow System requirements The minimum requirements for Netfinity Manager to export data to a Lotus Notes database are Lotus Notes Lotus Notes client For information on what versions of Lotus Notes and the Lotus Notes client are supported see Table 15 on page 97 See the Notes Administrator s G
101. e Read Write Tape Drive test XXX 256 SCSI or power cable connected to the tape drive with SCSI ID NN Tape drive with SCSI ID NN refer to Help and Service Information appendix of tape drive s User Guide I O Legacy Board or SCSI Controller run SCSI Controller diagnostic to determine of SCSI bus is functioning properly 264 XXX 999 Errors on multiple tape drives see error text for more info See error messages text in the PC Doctor error log for detailed information on each individual tape drive error Symptom to FRU index 137 Error Code Symptom FRU Action 301 XXX 000 Failed Keyboard test Keyboard 405 XXX 000 Failed Ethernet test on controller on the System Board Verify that Ethernet is not disabled in BIOS System Board 405 XXX 00N Failed Ethernet test on adapter in Adapter in PCI slot N System Board PCI slot N 415 XXX 000 Cable Failed Modem Modem test System Board Error symptoms General FRU Action CD is not working 1 Clean the CD properly 2 Run CD ROM diagnostics 3 CD ROM Drive CD ROM drive tray 1 Insert the end of a paper isnotworking clip into the manual tray The server must be release opening powered on 2 Run CD ROM diagnostics 3 CD ROM Drive CD ROM drive is 1 Run Configuration Setup not recognized enable primary IDE channel 2 Check cables and jumpers 3 Check for correct de
102. e el ctrica de los cables telefinicos de aliment aciin y de comunicaciones es perjudicial Para evitar una descarga el ctrica No conecte ni desconecte ning n cable ni realice las operaciones de instalaciin mantenimiento o reconfigu raci n de este producto durante una tormenta Conecte cada cable de alimentaci n a una toma de ali mentaci n el ctrica con conexi n a tierra y cableado correctos Conecte a tomas de alimentaci n con un cableado cor recto cualquier equipo que vaya a estar conectado a este producto Sies posible utilice una sola mano cuando conecte o desconecte los cables de sent al No encienda nunca un equipo cuando haya riesgos de incendio de inundaci n o de da os estructurales Desconecte los cables de alimentaci n sistemas de telecomunicaciones redes y m dems conectados antes de abrir las cubiertas del dispositivo a menos que se indique lo contrario en los procedimientos de insta laci n y configuraci n Conecte y desconecte los cables tal como se describe en la tabla siguiente cuando desee realizar una oper aci n de instalaci n de traslado o de apertura de las cubiertas para este producto o para los dispositivos conectados Related service information 191 Para la conexin Para la desconexiin 1 AP GUELO todo 1 AP GUELO todo 2 En primer lugar 2 En primer lugar retire conecte los cables a cada cable de los dispositivos alimentaci n de la toma 3 Conec
103. e from behind the support bracket Store them both in a safe place 4 Remove any heatsinks Note A thermal material is used between the heatsink and the processor This material when heated and cooled causes the heatsink to adhere to the processor Some force may be required to remove the heatsink a Press the handle of the heatsink clip down and toward the back until it releases and lift it up and off the heatsink b Firmly grasp heat sink and pull upward Attention Do not use excessive force or tools to remove the heatsink Installing options 59 c Discard the used heatsink 5 Lift up the release lever and remove the microproces sor from the connector Store the microprocessor in a static protective bag for possible future use 6 If you are installing a new microprocessor go to Install ing an additional microprocessor on page 57 If you are not replacing the microprocessor then you must reinstall the terminator card Push the release lever down to lock the terminator card into place Completing the installation To complete the installation you must reconnect all cables that you disconnected reinstall all bezels reinstall the side cover and for certain options run the Configuration Setup Utility program Follow the instructions in this section Note If you have just plugged the power cords of the server into an electrical outlet you will have to wait approxi mately 20 seconds before pressing the power
104. e the filler panel from the bay in case you later remove the drive and do not replace it with another A N Y PS AO _ NE Z Installing options 51 A EMI shield Filler panel To install a drive in bay A B C or D 1 e Read the information in Preinstallation steps all bays on page 51 Turn off the server and peripheral devices Unplug the server Remove the side cover see Removing the side cover on page 44 for details Use a screwdriver to pry the filler panel away from the server Remove the EMC shield from the bay If the drive is a laser product observe the following safety precaution A CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the cov ers of the laser product could result in expo sure to hazardous laser radiation There are no serviceable parts inside the device Use of controls or adjustments or perfor mance of procedures other than those speci fied herein might result in hazardous radiation exposure A 52 DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radia tion when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Touch the static protective bag containing
105. eb and specify the TCP IP port number to which the Netfinity Manager Web server func tions Delaying Netfinity Manager startup on OS 2 systems Insome cases it might be necessary for you to delay the automatic startup of the Netfinity Manager Network Interface NETFBASE EXE in order to allow other time sensitive applications to start up correctly or to allow your system to fully configure itself prior to beginning network operations NETFBASE EXE includes a parameter WAIT that you can use to specify the number of seconds that NETFBASE EXE will wait before starting During Netfinity Manager installation the Netfinity Manager Network Interface object is placed in the Startup folder To configure Netfinity Manager to wait a specified number of seconds before starting 1 Shut down the Netfinity Manager Network Interface if it is running 2 Open the Startup folder 3 Using the right mouse button click the Netfinity Man ager Network Interface object This will open the Net finity Manager Network Interface context menu 4 Click Settings to open the Netfinity Manager Network Interface Settings notebook 5 Inthe Parameters field type WAIT x Netfinity Manager 105 where x is the number of seconds that you want the Netfinity Manager Network Interface to wait before starting 6 Close the Netfinity Manager Network Interface Set tings notebook With the WAIT parameter set to x whenever you start your system the Netfin
106. ed electrical circuits observe the following precautions 156 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Ensure that another person familiar with the power off controls is near you Remember Another person must be there to switch off the power if necessary Use only one hand when working with powered on electrical equipment keep the other hand in your pocket or behind your back Remember There must be a complete circuit to cause electrical shock By observing the above rule you may prevent a current from passing through your body When using testers set the controls correctly and use the approved probe leads and accessories for that tester Stand on suitable rubber mats obtained locally if necessary to insulate you from grounds such as metal floor strips and machine frames Observe the special safety precautions when you work with very high voltages these instructions are in the safety sections of maintenance information Use extreme care when measuring high voltages Regularly inspect and maintain your electrical hand tools for safe operational condition Do not use worn or broken tools and testers Never assumethat power has been disconnected from a circuit First check that it has been powered off Always look carefully for possible hazards in your work area Examples of these hazards are moist floors non grounded power extension cables power surges and missing sa
107. er PCNTNW NW 086 The driver parameter block is too small Explanation The driver parameter block is too small Action Restart the server Ifthe problem persists go to Starting the diagnostic programs on page 11 to run the diagnostic programs PCNTNW NW 087 The media parameter block is too small Explanation The driver media parameter block is too small Action Restart the server If the problem persists go to Starting the diagnostic programs on page 11 to run the diagnostic programs PCNTNW NW 091 The hardware configuration conflicts Explanation You tried to load a new frame type for the existing controller The hardware assumptions made in doing so are incorrect This error can also occur if you try to specify a mode such as redundancy that conflicts with another specified mode Action Make sure that the hardware configuration matches the software settings PCNTNW NW 126 The group bit in the node address override was cleared Explanation The IEEE address has a group bit that indicates that an address belongs to a group of stations This bit is used only as a destination address it cannot be used as a source address You tried to enter a source address with this bit set The driver cleared the group bit of the source address Action None necessary message is for information only Diagnostics 23 Table 2 Novell NetWare or IntraNetWare ODI driver me
108. er The POST BIOS displays POST error codes and messages on the screen Beep symptoms Beep symptoms are short tones or a series of short tones separated by pauses intervals without sound See the fol lowing examples Note One beep after successfully completing POST indi cates the system is functioning properly Beeps Description 1 2 3 One beep A pause or break Two beeps A pause or break Three Beeps 4 Four continuous beeps Beep Symptom FRU Action 1 1 3 1 Battery CMOS 2 System Board write read test failed 1 1 4 1 System Board BIOS EEPROM checksum failed 129 Beep Symptom FRU Action 1 2 1 Programmable Interval Timer failed System Board 1 2 2 1 System Board DMA initialization failed 1 2 3 1 System Board DMA page register write read failed 1 2 4 1 DIMM RAM refresh 2 System Board verification failed 1 3 1 1 DIMM 1st 64K RAM 2 System Board test failed 1 3 2 1 DIMM 1st 64K RAM 2 Processor parity test failed 3 System Board 1 4 3 1 System Board Interrupt vector loading test failed 2 1 1 1 System Board Secondary DMA register failed 2 1 2 1 System Board Primary DMA register failed 2 1 3 1 System Board Primary interrupt mask register failed 2 1 4 1 System Board Secondary interrupt mask register failed 2 2 1 1 System Board
109. er database support see Net finity Manager database support on page 87 c The Netfinity Manager folder also contains a Net finity Database Administration object You can use Netfinity Database Administration to configure Netfinity Manager database support For more NetfinityManager 99 information on Database Administration see ODBC Database Support in Netfinity Manager Quick Beginnings 2 Start the Netfinity Service Manager To start the Netfinity Service Manager double click the Netfinity Service Manager object Netfinity Manager Service Manager All Netfinity Manager services that are supported by the operating system can be started from the Netfinity Manager Service Manager window The services that are available for use depend on the installation configuration that was selected during installation Bici inte Service Merge rrr Erica Hire Mote UN Hresgci Ever Scheer e am Proc ita Femeie sem Manger oise Vie de ES Secure Manage Serial Camisal Gor Ironie E m E Fyrer A Switrm Morike Eyri etic biacsgrr re pi be kap aed r bidapi aeri repaid To start any Netfinity Manager service that appears in the Service Manager window double click the icon for that ser vice To start a Netfinity Manager service on a remote sys tem use the Remote System Manager service Netfinity Manager service descriptions Each Netfinity Manager service consists of a base program and a graphical
110. ere to the processor Some force may be required to remove the heatsink a Press the handle of the heatsink clip down and toward the back until it releases and lift it up and off the heatsink b Firmly grasp heat sink and pull upward Attention Do not use excessive force or tools to remove the heatsink c Discard the used heatsink Remove all microprocessors and or terminator card a Liftthe release lever b Gently pull the microprocessor or terminator card and place it in a static protected location Remove the planar screws Lift the planar out of the server Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Symptom to FRU index This index supports Netfinity 3500 M20 Type 8657 serv ers Notes 1 Check the configuration before you replace a FRU Configuration problems can cause false errors and symptoms 2 The default configuration can be loaded by starting the system and then pressing the reset button four times waiting 15 seconds between each press Once the configuration has reset to the default it must be saved in Setup to be stored in CMOS 3 For IBM devices not supported by index refer to the manual for that device 4 Always start with General checkout on page 1 The Symptom to FRU lists symptoms errors and the possi ble causes The most likely cause is listed first Use this Symptom to FRU index to help you decide which FRUs to have available when servicing the comput
111. erface GUI program files for DMI Browser ECC Memory Setup System Partition Access RAID Manager and Predictive Failure Analysis will be installed regardless of whether the system has a DMI Service Layer ECC Memory a System Partition a RAID adapter or a PFA enabled disk drive This enables a network administrator to remotely access these services on other systems within a network However the installation program installs the base program that enables local use of the service only if the required hardware or System configuration is present 9 Configure the Network Drivers If the installation configuration allows for network access enter information regarding the communication protocols that are supported by the system The Net work Driver Configuration window will appear Netfinity Manager 83 Bieten ems Pu Spin Mita Ca las Li Allee robis Sele Meir indi aes m vera tsk Adrena i 02 cheia Mr a E Metus Tim Qui IS ur XI Follow these steps to continue configuring the system a Enter a System Name Enter a name for the system in the System Name field This name will help other Netfinity Manager users identify the system on the network b Select a Network Driver Select one of the available Network Drivers that are displayed in the Network Drivers field Once selected the Network Driver will assign a network address to the system Notes 1 The fields that appea
112. error no operating System installed pare Install operating system to hard disk drive 19990650 AC power has been restored 1 Check cable 2 Check for interruption of power supply 3 Power Cable Other numbers Follow instructions on screen ServeRAID For ServeRAID error codes and procedures refer to the Hardware Maintenance Manual for the particular RAID adapter in the system being serviced Undetermined problems You are here because the diagnostic tests did not identify the failure the Devices List is incorrect or the system is inoperative Note Acorrupt CMOS can cause undetermined problems If power problems are suspected 1 Power off the computer 2 Be sure the system is cabled correctly 3 Remove or disconnect the following one at a time until you find the failure power on the computer and recon figure each time Symptom to FRU index 147 Any external devices Surge suppressor device on the computer Modem printer mouse or non IBM devices Each adapter Drives Memory Modules Minimum requirement one 128 MB DIMM Note Minimum operating requirements are a 1 Power Supply System Board 1 Microprocessor 1 Terminator Card in Slot 2 1 Memory Module minimum of 1 DIMM in slot labeled DIMM 1 4 Power on the computer If the problem remains sus pect the following FRUs in the order listed b C d e Power Supply System Board Notes
113. erver until it is free from its housing Note Avoid allowing the cable to fall through the slot to the inside of the server 5 Remove the screws Remove the power LED card 7 Toinstall the new power LED card reverse the above steps o Adapter card guide Before you begin Read Safety information on page 155 Review the information in Before you begin on page 43 Note This illustration depicts the server in the upright posi tion It is recommended that the server be placed on its left side before performing this service procedure 118 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Release tabs A Card guide To remove the card guide do the following 1 Power off the server if it is on 2 Unplug the server 3 Remove the left side cover see Removing the side cover on page 44 4 Turn the server onto its right side so that the open left side is facing up Note Rotate the feet in toward the server so they do not detach due to the weight of the server 5 Remove the support bracket see Removing the sup port bracket on page 45 and air baffle 6 Press the release lever in the center of the card guide assembly to release the adapter cards 7 Remove all adapter cards 8 Detach cables from the system board 9 Press down on the release tabs and tilt the top of the assembly toward the back of the server 10 Pull the assembly away from and out
114. ervices for Netfinity Manager Once you initiate a Remote Workstation Control session with another Netfinity Manager system you can passively moni tor events that are occurring on the display ofthe remote system or actively control the remote system desktop When you initiate an active Remote Workstation Control session all clicks and keystrokes that are entered on your system are automatically passed to the remote system With Remote Workstation Control you can remotely start programs open and close windows enter commands and much more Screen View The Screen View service takes a snapshot ofthe system graphic display or any remote system running Netfinity Man ager or Client Services for Netfinity Manager and displays it on the screen These snapshots can be saved as bitmaps and viewed later Security Manager The Security Manager service can prevent unauthorized access to some or all of the Netfinity Manager services It uses incoming user ID and password combinations and is available for network use only Serial Connection Control The Serial Connection Control service enables remote sys tems running Netfinity Manager to access the system through a phone line and modem With the Serial Connec tion Control service you do not have to be attached to a net work to benefit from the outstanding remote system access monitoring and management capabilities of Netfinity Man ager Note The system must have a properly insta
115. es d interface des d interface sur des connecteurs connecteurs 4 D branchez tous les 4 Branchez les cordons c bles des unit s d alimentation sur des prises 5 Mettez les unit s sous tension Notice n 2 ATTENTION Remplacez la pile au lithium usag e par une pile de r f rence identique exclusivement voir la r f rence IBM ou par une pile quivalente recommand e par le fabricant Si votre syst me est dot d un module conte nant une pile au lithium vous devez le remplacer uniquement par un module identique produit par le m me fabricant La pile contient du lithium et pr sente donc un risque d explosion en cas de mauvaise manipu lation ou utilisation Ne la jetez pas l eau Ne l exposez pas une temp rature sup rieure 100 C Ne cherchez pas la r parer ou la d monter Pour la mise au rebut reportez vous la r glementation en vigueur Notice n 3 ATTENTION Si des produits laser sont install s tels que des unit s de CD ROM ou de DVD des p riph riques contenant Related service information 177 des fibres optiques ou des metteurs r cepteurs prenez connaissance des informations suivantes N ouvrez pas ces produits pour viter une exposi tion directe au rayon laser Vous ne pouvez effec tuer aucune op ration de maintenance l int rieur Pour viter tout risque d exposition au rayon laser respectez les consignes de r glage et d utilisation
116. es not require a DMA setting Action None necessary message is for information only Network driver interface specification 2 01 OS 2 driver messages This section provides explanations of the error messages for the NDIS 2 01 OS 2 drivers and suggested actions to resolve each problem 24 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Table 3 NDIS 2 01 OS 2 driver messages for the Ethernet controller PCNTND 1 Unable to open the Protocol Manager Explanation The NDIS stack is not configured correctly Action Check and correct the configuration PCNTND 6 Out of memory while allocating buffers Explanation The driver could not allocate the requested buffers Action Check the system configuration Edit the PROTOCOL INI file to reduce the number of Txbuffers and Rxbuffers specified for the driver PCNTND 7 A Protocol Manager device error occurred Explanation The NDIS stack is not configured correctly Action Check and correct the configuration PCNTND 8 Bad status for the Protocol Manager Explanation The NDIS stack is not configured correctly in the PROTOCOL INI file Action Check and correct the configuration PCNTND 9 Cannot find the PROTOCOL INI entry Explanation The NDIS stack is not configured correctly in the PROTOCOL INI file Action Check and correct the configuration PCNTND 10 The Protocol Manager Input Output Cont
117. etup Utility program Although interrupt sharing is allowed for PCI devices some devices do not function well when they share an interrupt with a dissimilar PCI device Try changing the IRQ assigned to the Ethernet controller or the other device For example for NetWare Versions 3 and 4 it is recommended that disk controllers not share interrupts with LAN controllers Make sure that you are using the most recent device driver available from the World Wide Web Run the network diagnostic program 18 Netfinity 3500 M20 Type 8657 Models 21 Y 22Y 31Y 32Y Table 1 Ethernet troubleshooting chart Ethernet Suggested Action controller problem EthernetLink Check the following ligh a t Make sure that the hub is turned on light Check all connections at the Ethernet controller and the hub Check the cable A crossover cable is required unless the hub has an X designation Use another port on the hub Ifthe hub does not support auto negotiation manually configure the Ethernet controller to match the hub Ifyou manually configured the duplex mode make sure that you also manually configure the speed Run diagnostics on the LEDs The Ethernet Check the following Transmit Note The Ethernet Transmit Receive Receive Activity LED illuminates only when Activity light data is sent to or by this Ethernet does not controller light Make sure that you have loaded the ne
118. fety grounds Donottouch live electrical circuits with the reflective surface of a plastic dental mirror The surface is con ductive such touching can cause personal injury and machine damage Do not service the following parts with the power on when they are removed from their normal operating places in a machine Power supply units Pumps Blowers and fans Motor generators and similar units This practice ensures correct grounding of the units Ifan electrical accident occurs Use caution do not become a victim yourself Switch off power Send another person to get medical aid Safety inspection guide The intent of this inspection guide is to assist you in identify ing potentially unsafe conditions on these products Each Related service information 157 machine as it was designed and built had required safety items installed to protect users and service personnel from injury This guide addresses only those items However good judgment should be used to identify potential safety hazards due to attachment of non IBM features or options not covered by this inspection guide If any unsafe conditions are present you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem Consider these conditions and the safety hazards they present Electrical hazards especially primary power primary voltage on the frame can cause
119. ff Forces system power on when set to On position The default setting is Off for normal operation Reserved Reserved Reserved Reserved Table 6 Switches 1 8 o al NI Oj A Before you begin Before you begin to install options in the server become familiar with the safety and handling guidelines provided in Safety information on page 155 Handling electrostatic discharge sensitive devices on page 158 and Safety notices multi lingual translations on page 159 These guidelines will help you work safely while working with the server or options The blue color on components and labels identifies touch points where you can grip a component move a latch and so on Installing options 43 Make sure that you have an adequate number of prop erly grounded electrical outlets for the server monitor and any other options that you intend to install Back up all important data before you make changes to disk drives For a list of supported options for the Netfinity 3500 M20 refer to http www ibm com pc us compat on the World Wide Web Removing the side cover Review the information in Before you begin on page 43 The following illustration shows how to remove the side cover from the server Note The illustrations in this document might differ slightly from your hardware Cover release tab To remove the lef
120. for Netfinity Manager which can be installed on other sys tems in your network Furthermore additional Netfinity Man ager and Client Services for Netfinity Manager licenses are available for purchase from your IBM representative If you plan to use your IBM Netfinity 3500 M20 server as a systems management console install Netfinity Manager on your server and then install Client Services for Netfinity Man ager on your networked client systems If you plan to use another system such as a networked workstation to man age and maintain your IBM Netfinity 3500 M20 server install Netfinity Manager on the networked system and install Client Services for Netfinity Manager on your server See the fol lowing table for supported installations for your server If your server will be used install and then as a Systems Netfinity Manager install Client management for OS 2 Services for Netfinity console Windows 95 98 Manager on your or Windows NT client systems Client on your server Services for Netfinity Manager is available for systems running IBM OS 2 Windows 95 Windows 98 Windows NT Novell NetWare and SCO UNIX managed Client Services install Netfinity client system for Netfinity Manager for OS 2 Manager for Windows 95 OS 2 Windows Windows 98 or 95 Windows 98 Windows NT on the Windows NT networked system Novell NetWare that will be used as a or SCO UNIX on systems your server management
121. h EMEA 3712583 Chinese US 3712585 Thailand 3712587 French Canadian 3710913 152 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Power cords Power cord FRU No China PRC 01K9851 Japan 01K9853 Thailand 12J5120 Israel 12J5122 Bangladesh Burma India Pakistan 1245124 South Africa Sri Lanka Chile Ethiopia Italy Libya Somalia 1245126 Argentina Australia New Zealand Papua 1245128 New Guinea Paraguay Uruguay Western Samoa Antigua Bahrain Brunei Channel 1245987 Islands Cyprus Dubai Fiji Ghana Hong Kong Iraq Ireland Kenya Kuwait Malawi Malaysia Malta Nepal Nigeria Polynesia Qatar Sierra Leone Singapore Tanzania Uganda United Kingdom Yemen Zambia Afghanistan Algeria Andorra Angola 55H6643 Austria Belgium Benin Bulgaria Burkina Faso Burundi Cameroon Central African Rep Chad Czech Republic Egypt Finland France French Guiana Germany Greece Guinea Hungary Iceland Indonesia Iran Ivory Coast Jordan Lebanon Luxembourg Macau Malagasy Mali Martinique Mauritania Mauritius Monaco Morocco Mozambique Netherlands New Caledonia Niger Norway Poland Portugal Romania Senegal Slovakia Spain Sudan Sweden Syria Togo Tunisia Turkey former USSR Vietnam former Yugoslavia Zaire Zimbabwe Denmark Switzerland Liechtenstein 55H6646 Bahamas Barbados Bermuda Bolivia 76H4865 Brazil Canada Cayman Islands Colombia Costa Rica Dominican
122. he View pull down menu the section of the Netfinity Manager database to be browsed The Netfinity Manager database is divided into sections that contain data gathered by specific Netfinity Man ager services Click the name of the service that gath ers the data to be viewed for example Alert Logs Note Some menu selections will contain submenus 3 Information contained in the part of the Netfinity Man ager database that has been selected is now listed in the window For more detailed information about any displayed data item double click the data item 4 Some data items can be expanded to reveal additional information These items are identified by a plus sign in the left side border of the Notes window beside the name of the data item To expand the data item select the item and then click Expand in the View pull down menu ODBC database support Netfinity Manager supports exporting data via ODBC for use on SQL or DB2 database systems Note ODBC database export is available only on systems that are running Netfinity Manager System requirements The minimum requirements for Netfinity Manager ODBC database export are Windows NT ODBC Netfinity Manager 93 ODBC support for one or more of the following database management systems DBMS IBM DB2 Microsoft SQL Server Windows 95 with ODBC ODBC support for one or more of the following database management systems IBM DB2 Microsof
123. he server and remove the bezel assembly Nameplate Before you begin Read Safety information on page 155 Review the information in Before you begin on page 43 114 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Nameplate Bezel assembly To remove the nameplate do the following 1 Power off the server if it is on 2 Unplug the server 3 Remove the side cover see Removing the side cover on page 44 4 Remove the bezel assembly see Bezel assembly on page 114 5 Press the release latch toward the guide tabs and gen tly press until the nameplate lifts off Main bezel Before you begin Read Safety information on page 155 Review the information in Before you begin on page 43 FRU information service only 115 Chassis A Main bezel To remove the main bezel do the following 1 2 3 116 Power off the server if it is on Unplug the server Remove the top cover by gently prying up the tabs on the left side Remove the bezel assembly see Bezel assembly on page 114 and all filler panels on the front of the server Remove the left side cover see Removing the side cover on page 44 Remove the CD ROM drive screws see CD ROM drive on page 124 and put them in a safe place Gently push the CD ROM drive toward the rea
124. i tive devices ESD take precautions to avoid damage from static electricity For details on handling these devices refer to the following Web site and search for ESD http www ibm com 1 2 48 Review Safety information on page 155 Turn off the server and peripheral devices and discon nect all external cables and power cords then remove the side cover See Removing the side cover on page 44 for details Determine which expansion slot you will use for the adapter Note Check the instructions that come with the adapter for any requirements or restrictions Remove the access clip from the rear frame of the server by sliding it upward and then to the right Remove the expansion slot cover Store it in a safe place for future use Attention Expansion slot covers must be installed on all vacant slots This maintains the electromagnetic emissions characteristics of the system and ensures proper cooling of system components Refer to the documentation that comes with your adapter for any cabling instructions It might be easier for you to route any cables before you install the adapter Remove the adapter from the static protective pack age Attention Avoid touching the components and gold edge connectors on the adapter Place the adapter component side up on a flat static protective surface Set any jumpers or switches as described by the adapter manufacturer Install the adapter a If neces
125. ibed in Setting the password override switch Remove the battery and then install the battery Setting the password override switch When a power on password is set POST does not complete until you enter the password If you forget the power on pass word you can regain access to the server by changing the position of switch 8 on the system board to bypass the power on password check You can then start the Configu ration Setup Utility program and change the power on pass word For the location of the password override switch see Table 6 on page 43 Using the SCSISelect utility program SCSISelect is a built in menu driven configuration utility program that you can use to View the default SCSI IDs Locate and correct configuration conflicts Note If the server has a RAID adapter installed use the configuration method supplied with the RAID adapter to view or change SCSI settings for attached devices Starting the SCSISelect utility program To start the SCSISelect utility program 1 Turn on the server 2 When the lt lt lt Press lt CTRL gt lt A gt for SCSISelect Utility gt gt gt prompt appears press Ctrl A 3 When the Would you like to configure the host adapter or run the SCSI disk utility question appears make your selection and press Enter 4 Use the arrow keys to select a choice from the menu Press Esc to return to the previous menu Pressthe F5 key to switch between color and m
126. ideo controller Installing options 45 Note The illustrations in this document might differ slightly from your hardware The following illustration shows the location of the 33 MHz PCI expansion slots on the system board aaa O Oo PCI slot 1 32 bit 33 MHz J29 PCI slot 2 32 bit 33 MHz J31 PCI slot 3 64 bit 33 MHz J35 PCI slot 4 64 bit 33 MHz J39 PCI slot 5 64 bit 33 MHz J40 Adapter considerations Before you install adapters review the following 46 Locate the documentation that comes with the adapter and follow those instructions in addition to the instruc tions given in this chapter If you need to change the switch or jumper settings on your adapter follow the instructions that come with the adapter You can install full length adapters in all expansion slots You can install a 32 bit adapter in any of the PCI slots but you might want to install it in a 32 bit slot and use the 64 bit slots for 64 bit adapters Your server supports 5 0V and universal PCI adapters it does not support 8 3 V adapters Your server uses a rotational interrupt technique to con figure PCI adapters Because of this technique you can install a variety of PCI adapters that currently
127. iew or change the start options Start options take effect when you start the server You can select keyboard operating characteristics such as the keyboard speed You also can specify whether the keyboard number lock starts on or off You also can enable the server to run without a diskette drive monitor or keyboard The server uses a startup sequence to determine the device from which the operating system loads For example you can define a startup sequence that checks for a startable diskette in the diskette drive then checks the hard disk drive in bay 1 and then checks a network adapter You also can select which PCI Small Computer System Interface SCSI adapter is given boot precedence The first drive that is attached to the selected adapter will be assigned drive number 80H and the operating system will start from that drive The default for boot precedence is Disabled The range of choices depends upon the number of PCI SCSI adapters installed in the server You can enable a virus detection test that checks for changes in the master boot record at startup Advanced Setup Select this choice to change values for advanced hard ware features such as cache control and PCI configu ration A warning message appears above the choices on this menu to alert you that the system might malfunction if these options are configured incorrectly Follow the instructions on the screen carefully Processor Serial Number Access
128. in bays 1 diskette drive installed Three 3 5 slim high bays available some models have a hard disk drive installed PClexpansion slots Three 33 MHz 64 bit Two 33 MHz 32 bit Power supply One 330 W 115 230 V ac Video S3 video controller integrated on system board Compatible with SVGA and VGA 8 MB SDRAM video memory Size Height 492 mm 19 4 in Depth 460 mm 18 1 in Width 200 mm 7 9 in Weight approximately 20 9 Kg 46 Ib when fully configured or 16 8 Kg 37 Ib minimum Integrated functions Ultra160 SCSI controller One 10BASE T 100BASE TX Intel Ethernet con troller on the system board Two serial ports Parallel port Two Universal Serial Bus USB ports Keyboard port Mouse port IDE controller port Video port Acoustical noise emissions Sound power idling 5 9 bel maximum Environment Air temperature Server on 10 to 35 C 50 0 to 95 0 F Altitude 0 to 914 m 2998 7 ft Server on 10 to 32 C 50 0 to 89 6 F Altitude 914 m 2998 7 ft to 2133 m 6998 0 ft Server off 10 to 43 C 50 0 to 109 4 F Maximum altitude 2133 m 6998 0 ft Humidity Server on 8 to 80 Server off 8 to 80 Heat output Approximate heat output in British Thermal Units BTU per hour Minimum configuration 341 BTU 100 watts Maximum configuration 1604 BTU 470 watts Electrical input Sine
129. in toward the server so they do not detach due to the weight of the server Remove the bezel assembly see Bezel assembly on page 114 Remove the main bezel see Main bezel on page 115 Remove the support bracket see Removing the sup port bracket on page 45 and air baffle Remove all adapter cards see Working with adapters on page 45 Detach cables from the system board Remove the hard disk drive cage see Installing a hard disk drive in bays E F or G on page 53 Using side cutters sever the four rubber extensions on the outside of the server Pull the fan away from and out of the server To install the new fan assembly place the fan in posi tion in the server Guide the rubber extensions through the apertures Use needle nosed pliers to pull the extensions through the apertures Reconnect cables Floppy disk drive Before you begin Read Safety information on page 155 Review the information in Before you begin on page 43 Note This illustration depicts the server in the upright posi tion It is recommended that the server be placed on its left side before performing this service procedure FRU information service only 123 Screws A Floppy disk drive To remove the floppy disk drive do the following 1 2 3 Power off the server if it is on Unplug the server Remove the left si
130. inch hard disk drive in this bay you must use the 3 5 inch conversion kit for a 5 25 inch bay supplied with the option Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Bay Cis for a 3 5 inch slim high removable media drive or a SCSI hard disk drive Note The electromagnetic interference EMI integrity and cooling of the server are both protected by having bays A through D covered or occupied When you install a drive save the filler panel from the bay in case you later remove the drive and do not replace it with another Preinstallation steps all bays Before you install drives in the server verify that you have all the cables and any other equipment specified in the docu mentation that comes with the drive You might also need to perform certain preinstallation activities Some of the steps are required only during the initial installation of an option 1 Read Safety information on page 155 Handling elec trostatic discharge sensitive devices on page 158 and the documentation that comes with the drive 2 Choose the bay in which you want to install the drive 3 Check the instructions that come with the drive to see if you need to set any switches or jumpers on the drive Be sure to set the SCSI ID on a SCSI device Installing a drive in bays A B C or D Note The EMI integrity and cooling of the server are both protected by having the bays covered or occupied When you install a drive sav
131. ing NULL The easiest way to customize an installation is to simply put a semicolon in front of any service that you want to remove from the installation To add a line item in a specific section add allthe necessary item information in the format shown in the following exam ple Before Screen Capture GUI NULL Manager CL 0 1 SAVEG EXE CL 0 1 SAVEG HLP After Screen Capture GUI NULL Manager CL 0 1 SAVEG EXE CL 0 1 SAVEG HLP CL 0 1 CUSTOM INI Netfinity Manager 111 112 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y FRU information service only Field Replacement Units FRUs should be replaced by qualified service personnel only Top cover Before you begin Read Safety information on page 155 Review the information in Before you begin on page 43 Top cover To remove the top cover do the following 1 Power off the server if it is on 2 Unplug the server 3 Using a screwdriver gently pry the left side of the cover up 4 Remove the cover 113 Bezel assembly Before you begin Read Safety information on page 155 Review the information in Before you begin on page 43 Tab A Bezel assembly To remove the bezel assembly do the following 1 Power off the server if it is on 2 Unplug the server 3 Using a screwdriver gently pry the three tabs away from t
132. instance if there is a loose Screw causing a short circuit on a circuit board 3 Remove adapters and disconnect the cables and power connectors to all internal and external devices until system is at minimum configuration required for power on see Minimum operating requirements on page 148 4 Reconnect the AC cord and power on the system If the system powers up successfully replace adapters and devices one at a time until the problem is isolated If system does not power up from minimal configura tion replace FRUs of minimal configuration one at a time until the problem is isolated To use this method it is important to know the minimum con figuration required for a system to power up see page 148 Recovering BIOS If the BIOS code in the server has become corrupted such as from a power failure during a flash update you can recover the BIOS using the Flash ROM Page Swap Jumper J38 and a BIOS flash diskette Note You can obtain a BIOS flash diskette from one of the following sources Usethe ServerGuide program to make a BIOS flash diskette Download a BIOS flash diskette from the World Wide Web Go to http www pc ibm com sup port select IBM Server Support and make the selections for the server Diagnostics 13 The flash memory of the server consists of a primary page and a backup page The J38 jumper controls which page is used to start the server If the BIOS in the primary page is corrupted you ca
133. ion program to define and configure the disk array subsystem before you install the operating system Using the Configuration Setup Utility program This section provides the instructions needed to start the Configuration Setup Utility program and descriptions of the menu choices available Starting the Configuration Setup Utility program To start the Configuration Setup Utility program 1 2 3 Turn on the server and watch the monitor screen When the message Press F1 for Configura tion Setup appears press F1 Follow the instructions that appear on the screen 33 Choices available from the Configuration Setup main menu From the Configuration Setup Utility main menu you can select settings that you want to change The Configura tion Setup Utility main menu is similar to the following IBM Netfinity Setup IBM Corporation 1998 Configuration Setup Utility System Summary e System Information e Devices and I O Ports e Date and Time System Security e Start Options Advanced Setup Error Logs Save Settings Restore Settings Load Default Settings Exit Setup Fi Help lt T gt lt i gt Move Esc Exit Enter Select Notes 1 You can press F1 to display Help information for a selected menu item 2 The choices on some menus might differ slightly depending on the BIOS version in the server Descriptions of the choices available from the main menu are as f
134. is working properly When you run the diagnostic programs a single problem might cause several error messages When this occurs work to correct the cause of the first error message After the cause of the first error message is corrected the other error messages might not occur the next time you run the test A failed system might be part of a shared DASD cluster two or more systems sharing the same external storage device s Prior to running diagnostics verify that the failing system is not part of a shared DASD cluster A system might be part of a cluster if The customer identifies the system as part of a cluster Oneor more external storage units are attached to the system and at least one of the attached storage units is additionally attached to another system or unidentifi able source Oneor more systems are located near the failing sys tem If the failing system is suspected to be part of a shared DASD cluster all diagnostic tests can be run except diag nostic tests which test the storage unit DASD residing in the storage unit or the storage adapter attached to the storage unit Notes 1 For systems that are part of a shared DASD cluster run one test at a time in looped mode Do not run all tests in looped mode as this could enable the DASD diag nostic tests 2 If multiple error codes are displayed diagnose the first error code displayed 3 Ifthe computer hangs with a POST error go to the Symp
135. ispositivo no existe ninguna pieza que requiera mantenimiento e El uso de controles o ajustes o la realizaci n de proced imientos que no sean los que se han especificado aqu pueden dar como resultado una exposici n perjudicial a las radiaciones PELIGRO Algunos productos l ser contienen un diodo de l ser incor porado de Clase 3A o de Clase 3B Tenga en cuenta la advertencia siguiente Cuando se abre hay radiaci n l ser No mire fijamente el rayo ni lleve a cabo ning n examen directamente con instru mentos pticos evite la exposici n directa al rayo Declaraci n 4 218 kg 37 libras 232 kg 70 5 libras 255 kg 121 2 libras PRECAUCI N Tome medidas de seguridad al levantar el producto Declaraci n 5 A PRECAUCI N Related service information 193 El botin de control de alimentaciin del dispositivo y el inter ruptor de alimentaciin de la fuente de alimentaciin no apa gan la corriente el ctrica suministrada al dispositivo Es posible tambi n que el dispositivo tenga mas de un cable de alimentaciin Para eliminar la corriente el ctrica del disposi tivo aseg rese de desconectar todos los cables de aliment aciin de la fuente de alimentaciin AA 2 7 mp 1 7 mp Declaraci n 10 PRECAUCI N No coloque ning n objeto que pese m s de 82 kg 180 libras encima de los dispositivos montados en bastidor 194 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Send us
136. ity Manager Network Interface will wait x seconds before starting Note This feature is available only on systems that are run ning OS 2 Getting more information about Netfinity Manager Complete information on how to use Netfinity Manager as well as Client Services for Netfinity Manager is included in Adobe Acrobat format on the Netfinity Manager CD The DOCS subdirectory contains the following files Filename Document Title Description DOCSREAD ME DOCSREAD ME Text file that contains brief descriptions of each ofthe Adobe Acrobat readable PDF file contained in this directory README SCO Client Services for Netfinity Manager for SCO UnixWare Read Me Text file that contains installation and setup information for Client Services for Netfinity Manager for SCO UnixWare NFMGROB PDF Netfinity Manager Quick Beginnings Installation and setup information for Netfinity Manager NFMGRUG PDF Netfinity Manager Users Guide Detailed information on how to use Netfinity Manager 106 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Filename Document Title Description NFMGRCR PDF Netfinity Manager Detailed Command information on Reference Netfinity Manager command line functions NFCSVCQB PDF Client Services for Netfinity Installation and setup information Manager Quick for Client Beginnings Services for Netfini
137. lems 147 Parts listing emo ute ane de 149 SVSIOLTIS a Sen ae Sars deste co dex n ean de tera ta 150 Keyboards arbe rre bee a dept 152 Power COLAS le peter aa 153 Related service information 155 Safety information 155 General safety 155 Electrical safety 156 Safety inspection guide 157 Handling electrostatic discharge sensitive devices 158 Grounding requirements 159 Safety notices multi lingual translations 159 vi Library Name Here Book title here Problem determination tips 196 NOCES a RE See data 196 Trademarks sis asa rip a anne 197 vi Viii Library Name Here Book title here General checkout The server diagnostic programs are stored in upgradable read only memory ROM on the system board These pro grams are the primary method of testing the major compo nents of the server the system board Ethernet controller video controller RAM keyboard mouse pointing device diskette drive serial ports hard drives and parallel port You can also use them to test some external devices See Diagnostic programs and error messages on page 10 Also if you cannot determine whether a problem is caused by the hardware or by the software you can run the diag nostic programs to confirm that the hardware
138. ll modify the CONFIG SYS file in the DA directory Note For information on how to use a CID enabled soft ware distribution manager refer to the publications provided with the individual CID enabled product Customized installation For security reasons not all users might need to have access to all services User access can be restricted by cre ating a customized installation that will prevent some ser vices from being installed To create a customized installation the INSTALL INI file must be edited For example when creating a customized Netfinity Manager for Windows 95 or NT installation edit the INSTALL INI file that is found on Netfinity Manager directory The INSTALL INI file has three sections separated by the line The first section contains the installation configuration that can be selected during installation There can be no more than eight choices Each choice takes up two lines The first line is the text that is displayed next to the installation configuration radio button The second line is a list of the options in the third section that will be installed when this choice is selected for installation Netfinity Manager 109 For example IBM SysMgt Install Script Version 2 Do not remove this comment line Netfinity Manager Installation Manager 16900 Advanced System Management Support ServProc 450 Capacity Manager Enhancement CapMgt 5600 Remote Workstation Control RWC 2000 World Wide
139. lled and con figured modem that supports at least 9600 baud for the Serial Connection Control service to function Netfinity Manager 103 Service Configuration Manager Service Configuration Manager can save the configuration of a Netfinity Manager service from a selected system to a service configuration file SCF Once created SCF files can be used by Event Scheduler to restore the configuration to the same system or it can be used in conjunction with Event Scheduler to duplicate that configuration on other similar systems you choose Software Inventory Software Inventory enables the user to create and manage software product dictionaries that can be used to easily maintain an inventory of all application programs installed on the system System Diagnostics Manager System Diagnostics Manager enables you to initiate a vari ety of diagnostic tasks on systems that support ROM based diagnostics The results of all previously run diagnostic ses sions are stored and can be examined using System Diag nostics Manager to help diagnose and resolve system problems System Information Tool The System Information Tool enables quick and convenient access to detailed information on the hardware and software configurations of the system System Information Tool gath ers information about almost any computer however the most detail is provided when this service is used with IBM computers This service is available for both stand alone a
140. might have more than one power cord To remove all electrical current from the device ensure that all power cords are discon nected from the power source 20 gt 1 7 mp You can turn off the server in the following ways Press the Power control button on the top of the server This starts an orderly shutdown of the operating sys tem if this feature is supported by the operating sys tem and places the server in standby mode Note After turning off the server wait at least 5 sec onds before you press the Power control button to power the server on again Press and hold the Power control button for more than 4 seconds to cause an immediate shutdown of the server and place the server in standby mode You can use this feature if the operating system ceases to func tion Disconnect the server power cords from the electrical outlets to shut off all power to the server Note Wait about 15 seconds after disconnecting the power cords for the system to stop running General information 7 8 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Diagnostics This section provides basic troubleshooting information to help you resolve some common problems that might occur with the server If you cannot locate and correct the problem using the infor mation in this section refer to Symptom to FRU index on page 129 for more information Diagnostic tools overview The following tools are availa
141. n use the backup page to start the server then boot the BIOS Flash Diskette to restore the BIOS to the primary page To recover the BIOS 1 Turn off the server and peripheral devices and discon nect all external cables and power cords then remove the cover 2 Locate jumper J38 on the processor board see Sys tem board switches and jumpers on page 42 The jumper consists of three pins two of which are covered by a jumper 3 Move the J38 jumper from its current location to con nect the center pin and the pin on the opposite end of the connector block as shown in the following diagram 4 Insert the BIOS flash diskette into the diskette drive 5 Restart the server 6 The system begins the power on self test POST Select 1 Update POST BIOS from the menu that con tains various flash update options 7 When you are asked whether you want to save the cur rent code to a diskette type N 8 You will be asked to choose which language you wish to use Select your language 0 7 and press Enter to accept your choice 9 Do not reboot the system at this time 10 Remove the BIOS Flash Diskette from the diskette drive 11 Power off the server 12 Move jumper J38 back to its original setting to return to normal startup mode 13 Restart the server The system should start up nor mally Replacing the battery IBM has designed this product with your safety in mind The lithi
142. nd network use System Monitor The System Monitor provides a convenient method of chart ing and monitoring the activity of a number of components in a system including processor usage disk space used and ECC memory errors These convenient monitors are detachable and scalable enabling only the monitors needed to remain available at all times Use the System Monitor Threshold Manager to set threshold levels for any of the monitored components When exceeded these thresholds will generate user configured alerts Data is continually collected from the time the system starts A sophisticated data handling technique is used to weigh the individual values average concurrent samples and post sin gle values that accurately reflect long term system activity This technique allows system activity records to be main tained without creating enormous data files This service is available for both stand alone and network use System Partition Access The System Partition Access allows for greatly simplified system partition file handling both locally and remotely Individual files and entire directories can be renamed or deleted from the system partition Individual files can be renamed deleted or copied into the system partition Also the entire partition can be backed up restored or deleted This service is available for stand alone use and network use by any system that has a System Partition 104 Netfinity 3500 M20 Type 8657 Model
143. nformation section of this server library Capacity Manager Click Capacity Management to install the Capac ity Management service on this system Capacity Management is a resource management and planning tool that is designed to enable network managers and administrators to remotely monitor server performance Remote Workstation Control Click Remote Workstation Control to enable the Remote Workstation Control service on this sys tem Use Remote Workstation Control to monitor or control the screen display of remote systems that are running Netfinity Manager or Client Ser vices for Netfinity Manager Update Connector Manager NT 4 0 TCP IP and Web Browser Required Click Update Connector Manager NT 4 0 TCP IP and Web Browser Required if Netfinity Manager is being installed on a system that will be used to manage system updates on client sys tems using updates that are available from the IBM selection server World Wide Web Enhancement TCP IP Required Click World Wide Web Enhancement TCP IP Required if the Netfinity Manager is being installed on a system that will be used to manage other Netfinity Manager systems and can be accessed and controlled remotely over the Inter net using a World Wide Web browser 8 Install Netfinity Manager Click Install to continue The installation program cop ies all program files that are required by the installation configuration window appears displaying the name of the
144. ng you to remotely monitor the performance of servers on the network Cluster Manager Cluster Manager is an application designed to enhance the cluster management capabilities of the Microsoft Cluster Server MSCS administration console included with Microsoft Windows NT Version 4 0 Enterprise Edition Clus ter Manager builds on the power of MSCS providing an inte grated graphical interface that enables you to quickly and easily monitor and manage the clustered systems on your network This service is available only on systems running Windows NT Workstation 4 0 Netfinity Manager 101 Critical File Monitor Critical File Monitor can warn you whenever critical system files on the system are deleted or altered Critical File Moni tor makes it simple to generate Netfinity alerts when an important System File such as the CONFIG SYS file changes date time size or when it is deleted or created Critical File Monitor can also be used to monitor any other files that reside on a Netfinity Manager system DMI Browser DMI Browser enables you to examine information about the DMI compliant hardware and software products installed in or attached to the system ECC Memory Setup The ECC Memory Setup allows for monitoring of ECC mem ory single bit errors and can automatically scrub or cor rect the ECC memory when errors are detected Also a running count of single bit errors can be kept and can set a single bit error threshold that
145. nstall a hard disk drive in bays E F or G 1 9 Read the information in Preinstallation steps all bays on page 51 Turn off the server and peripheral devices Unplug the server Remove the cover see Removing the side cover on page 44 for details Remove the support bracket Remove the drive cage a Remove the screw from the top rear corner of the drive cage Store the screw in a safe place Installing options 53 b Ifthe server has a hard disk drive installed in the drive cage disconnect the cables from the rear of the drive c Carefully pull the drive cage out of the server Remove the plastic bag containing the drive screws from the outside rear ofthe server Slide each drive into the drive cage and secure it with four of the screws provided in the plastic bag Reinstall the cage in the server and secure it with the screw you removed previously Connect the server SCSI and power cables to the rear of the drives Note Make sure to route the SCSI cable so that it does not block the air flow to the rear of the drives or over the microprocessors If you have other options to install or remove do so now otherwise replace the support bracket and the side cover see Installing the side cover on page 60 for details Installing memory module kits Adding memory to the server is an easy way to make pro grams run faster You can increase the amount of memory in the server by installing
146. nt that will be attached to this product When possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evi dence of fire water or structural damage Disconnect the attached power cords telecommu nications systems networks and modems before you open the device covers unless instructed oth erwise in the installation and configuration proce dures Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices 160 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y To Connect To Disconnect 1 Turn everything OFF 1 Turn everything OFF 2 First attach all cables 2 First remove power to devices cords from outlet 3 Attach signal cables 3 Remove signal cables to connectors from connectors 4 Attach power cords to 4 Remove all cables from outlet devices 5 Turn device ON Statement 2 CAUTION When replacing the lithium battery use only IBM Part Number 33F8354 or an equivalent type battery recom mended by the manufacturer If your system has a mod ule containing a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not Throw or immerse into water Heat to more than 100 C 212 F Repai
147. ntroller 2 System Board test failure 2462 Video 1 Video Adapter if installed memory 2 System Board configuration error 5962 1 Run Configuration Setup IDE CD ROM 2 CD ROM Drive configuration error 3 CD ROM Power Cable 4 IDE Cable 5 System Board 6 Battery 8603 1 Pointing Device Pointing Device 2 System Board Error 00012000 1 Update BIOS Processor 2 Replace microprocessor machine check 00019501 1 Microprocessor 1 Microprocessor 1 2 System Board is not functioning check VRM and processor LEDs 00019502 1 Microprocessor 2 Microprocessor 2 2 System Board is not functioning check VRM and processor LEDs 00019701 1 Microprocessor 1 Microprocessor 1 2 System Board failed BIST 00019702 1 Microprocessor 2 Microprocessor 2 2 System Board failed BIST 3 System Board Symptom to FRU index 145 Error Code Symptom FRU Action 00180100 1 Run Configuration Setup No room for PCI 2 Failing Adapter Option ROM 3 System Board 00180200 1 Run Configuration Setup es so 2 Failing Adapter available for adapter 3 System Board 00180300 1 Run Configuration Setup di Ux La LA 2 Failing Adapter above or adapter 3 System Board 00180400 1 Run Configuration Setup te nn an 2 Failing Adapter elow or adapter 3 System Board 00180500 1 Remove Failing PCI Card PCI option ROM 2 System Board checksum error 00180600 1 Run Configuration Setup PCI de
148. o LES U CH HI AU AN PE FL ele AIRE Y og Ol Lea atentamente todas las declaraciones de precauci n y peligro ante de llevar a cabo cualquier operaci n Online support Use the World Wide Web WWW to download Diagnostic BIOS Fl ash and Device Driver files File download address is http www us pc ibm com files html IBM online addresses The HMM manuals online address is http www us pc ibm com cdt hmm html The IBM PC Company Support Page is http www us pc ibm com support index html The IBM PC Company Home Page is http www pc ibm com iV Netfi nity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Contents About this manual iii General checkout 1 General information 3 Features and specifications 3 Server features 4 Reliability availability and serviceability 5 Server controls and indicators 6 Start the server 6 Diagnostics sto db i a 9 Diagnostic tools overview 9 POST saca ans sure m DE pt eee EIS 9 POST beep codes 9 POST error messages 10 Errorlogs ii x re a 10 Diagnostic programs and error messages 10 Text messages 11 Starting the diagnostic
149. o run cor rectly If you click Yes the installation program automati cally makes the necessary changes to the system configuration If you click No the commands are saved to a file named CONFIG NEW in the destination directory and to AUTOEXEC NEW if appropriate so that they can be added later 11 The installation is now complete Shut down and restart the system for the system configuration changes to take effect Netfinity Manager database support Netfinity Manager supports the collection and export of a vast amount of system specific data to a Netfinity Manager database Netfinity Manager databases can be created on database management systems using DB2 Lotus Notes or Microsoft SQL Microsoft SQL is supported through open database connectivity ODBC and is available on systems running Netfinity Manager for OS 2 Windows 95 or Win dows NT If the system supports ODBC the user can access and export DB2 data through ODBC as well Once support for one or more of these databases has been installed along with Netfinity Manager data can be exported from these Netfinity Manager services Alert Manager Software Inventory System Information Tool System Profile System Monitor Information on how to install and configure support for data base export follows If support for DB2 database export is being installed see DB2 database support f support for Lotus Notes database export is being inst
150. og to view the three most recent error codes and messages that the system generated during POST Select Clear error logs to clear the error logs SaveSettings Select this choice to save the customized settings Restore Settings Selectthis choice to delete the changes and restore the previous settings Load Default Settings Select this choice to cancel the changes and restore the factory settings Exit Setup If you have made any changes the program will prompt you to save the changes or exit without saving the changes Using passwords The System Security choice appears only on the full Con figuration Setup Utility menu After you select this choice you can implement a power on password Power on password After you set a power on password you can enable the unattended start mode This locks the keyboard and mouse but allows the server to start the operating system 36 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y The keyboard and mouse remain locked until you enter the correct password You can use any combination of up to seven characters A Z a z and 0 9 for the power on password Keep a record ofthe password in a secure place If you forget the power on password you can regain access to the server through one of the following methods Start the Configuration Setup Utility program and change the power on password Change the position of the password override switch as descr
151. ollows System Summary Select this choice to display configuration information This includes the type and speed of the microproces sors and the amount of memory installed Changes that you make to configuration settings appear on this summary screen You cannot edit the fields This choice appears on both the full and limited Config uration Setup Utility menus System Information Select this choice to display information about the server Changes that you make on other menus might appear on this summary screen You cannot edit any fields The System Information choice appears only on the full Configuration Setup Utility main menu Product Data Select this choice to view system information such as the machine type and model the server serial number and the revision level or issue date of the BIOS stored in the flash electronically eras able programmable ROM EEPROM Devices and I O Ports 34 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Select this choice to view or change the assignments for devices and input output ports This choice appears only on the full Configuration Setup Utility main menu Date and Time Select this choice to set the system date and time The system time is in a 24 hour format hour minute second System Security Select this choice to set a power on password See Using passwords on page 36 for more information Start Options Select this choice to v
152. one 011 889 8986 para obter informag es sobre como enviar a bateria pelo correio para a IBM Instru o 3 PRECAUCI N Quando produtos a laser unidades de CD ROM unidades de DVD dispositivos de fibra itica transmissores etc estiverem instalados observe o seguinte Related service information 165 N o remova as tampas A remo o das tampas de um produto a laser pode resultar em exposi o prejudicial radia o de laser Nenhuma pe a localizada no inte rior do dispositivo pode ser consertada A utiliza o de controles ou ajustes ou a execu o de procedimentos diferentes dos especificados aqui pode resultar em exposi o prejudicial radia o PERIGO Alguns produtos a laser cont m um diodo laser da Classe 3A ou Classe 3B embutido Observe o seguinte Radia o de laser quando aberto N o olhe diretamente para o raio a olho nu ou com instrumentos ticos e evite exposi o direta ao raio Instru o 4 218 kg 37 lbs gt 32 kg 70 5lbs gt 55 kg 121 2 lbs CUIDADO Ao levantar a m quina faca o com seguran a A Os bot es Liga Desliga localizados no dispositivo e na fonte de alimentac o n o desligam a corrente el trica fornecida ao dispositivo O dispositivo tamb m pode ter mais de um Instru o 5 CUIDADO 166 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y cabo de alimenta o Para remover toda a corrente el trica do dispositivo assegu
153. onochrome modes if the monitor permits 5 Follow the instructions on the screen to change the set tings of the selected items then press Enter Choices available from the SCSISelect menu The following choices appear on the SCSISelect Utility menu Configuring the server 37 38 Configure View Host Adapter Settings Select this choice to view or change the SCSI controller settings To reset the SCSI controller to its default val ues press F6 then follow the instructions that appear on the screen You can view or change the following controller set tings Host Adapter SCSI ID Select this choice to view the SCSI controller ID normally 7 SCSI Parity Checking Select this choice to view the assigned value of Enabled Host Adapter SCSI Termination Select this choice to view the assigned value of Enabled Boot Device Options Select this choice to configure startable device parameters Before you can make updates you must know the ID of the device whose parameters you want to configure SCSI Device Configuration Select this choice to configure SCSI device parameters Before you can make updates you must know the ID of the device whose parameters you want to configure Note The Maximum Sync Transfer Rate repre sents the transfer rate for Ultra SCSI devices The transfer rate for Ultra3 SCSI LVD devices is 160 0 The transfer rate for Ultra2 SCSI LVD devices is 80 0
154. ontroller Action Verify that the Ethernet controller is enabled If the Ethernet controller is enabled run the diagnostic programs pnt0 12 Device failed checksum test Explanation The driver cannot find an Ethernet controller Action Verify that the Ethernet controller is enabled If the Ethernet controller is enabled run the diagnostic programs pnt0 13 add_intr_handler failed Interrupts already enabled Explanation The interrupt request IRQ that was specified or the IRQ that was found conflicts with other devices in the server Action Modify the hardware settings pnt0 14 Cannot locate hardware Explanation The SunSoft Solaris driver cannot find any Ethernet controller Action Verify that the Ethernet controller is enabled If the Ethernet controller is enabled run the diagnostic programs pnt0 15 No more devices to open Explanation The SunSoft Solaris driver cannot find any more Ethernet controllers Action Verify that additional IBM Netfinity 10 100 Fault Tolerant Adapters are present or replace the Ethernet adapter that fails to respond If the problem persists run the diagnostic programs pnt0 17 Device fault Reset initiated Explanation The SunSoft Solaris driver has been reset due to a device fault Action Verify that additional IBM Netfinity 10 100 Fault Tolerant Adapters are present or replace the Ethernet adapter that fails to respond If the pro
155. ort data using the ODBC database a Open Services from the Control Panel b Click Netfinity Support Program from the Ser vices field then click Startup 94 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y e Click Automatic in the Startup Type button group d Click This Account in the Log On As field group Enter in the This Account field the user name of the account that made this database an ODBC source e Click OK Note If the Event Scheduler or Alert Manager will be used to export data using ODBC continue to have the ID which made the database an ODBC source logged on during the time Event Scheduler will be exporting data Creating the Netfinity Manager tables To create the tables needed to enable Netfinity Manager to export data 1 Open the Netfinity Manager Database Administration service The Netfinity Manager Database Administration service is found in the Netfinity Manager folder or Netfinity Manager program group Double click this icon to open the Netfinity Manager Database Administration window lobes Dd Vis dokad H Ea a E ide ic Heb Unreal HeiFinb orae Tobe Bel Pie Ping Vestib Gerace Pana 2 Select a DBMS Click in the Select DBMS listing the name of the DBMS which Netfinity Manager will be using to export data HeT rely Dial alane Adela Corbin CEM fim DER vis MMe Sl Table Action ewe Delete rani Kris User ITE Privileg DELETE el BERT
156. otconnected 4 Not connected 8 Notconnected Installing options 73 74 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Netfinity Manager Netfinity Manager provides powerful hardware systems management capabilities including access to all systems on the network that are running Netfinity Manager or Client Ser vices for Netfinity Manager In addition to all standard Client Services for Netfinity Manager functions Netfinity Manager also features directory transfers and file remote screen cap tures and remote command line sessions Netfinity Man ager also enables you to export data collected by System Information Tool System Profile Software Inventory and System Monitor to a DB2 Lotus Notes or SQL or DB2 via an open database connectivity ODBC database ODBC export is available on Windows NT systems only Finally Netfinity Manager enables some services to be started at scheduled times and dates for simplified automated sys tems management Netfinity Manager also provides two powerful features that enable you to access the Netfinity Manager system and all Netfinity Manager systems from a system that is not attached to the managing system network Serial Connection Control Use the Serial Connection Control service to use a Net finity Manager system modem to establish a connec tion with any Netfinity Manager system that has a modem Once this connection is established the Net finity
157. our local IBM representative for information on the products ser vices and features available in your area Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing representative Netfinity 3500 M20 COPYRIGHT INTERNATIONAL BUSINESS MACHINES CORPORATION 2000 All rights reserved Note to U S Government Users Documentation related to restricted rights Use duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp About this manual This manual contains diagnostic information a Symptom to FRU index service information error codes error mes sages and configuration information for the Netfinity 3500 M20 Type 8657 Important This manual is intended for trained servicers who are familiar with IBM PC Server products Important safety information Be sure to read all caution and danger statements in this book before performing any of the instructions Leia todas as instrug es de cuidado e perigo antes de exec utar qualquer opera o i Safety Information
158. place any object weighing more than 82 kg 180 Ibs on top of rack mounted devices Related service information 163 Importante Todas as instruc es de cuidado e perigo da Netfinity Server Library come am com um n mero Este n mero amp utilizado para fazer refer ncia cruzada de uma instru o de cuidado ou perigo no idioma ingl amp s com as vers es traduzidas das instru es de cuidado ou perigo encontradas nesta se o Por exemplo se uma instru o de cuidado iniciada com o n mero 1 as tradu es para aquela instru o de cuidado aparecem nesta se o sob a instru o 1 Certifique se de ler todas as instru es de cuidado e perigo antes de executar qualquer opera o Instru o 1 PERIGO A corrente el trica proveniente de cabos de alimentac o de telefone e de comunica es perigosa Para evitar risco de choque N o conecte ou desconecte cabos e n o realize insta lag o manutenc o ou reconfigura o deste produto durante uma tempestade com raios Conecte todos os cabos de alimentac o a tomadas el tricas corretamente instaladas e aterradas Conecte todos os equipamentos ao qual esse produto ser conectado a tomadas corretamente instaladas Sempre que poss vel utilize apenas uma das m os para conectar ou desconectar cabos de sinal Nunca ligue qualquer equipamento quando existir evid ncia de danos por fogo gua ou na estrutura Desconecte cabos de alimenta
159. pter If the primary adapter fails the secondary adapter takes over Adapter fault toler ance supports from 2 to 4 adapters per team Adaptive load balancing ALB allows you to balance the transmission data flow among 2 to 4 adapters ALB also includes the AFT option You can use ALB with any 100BASE TX switch Cisco Fast EtherChannel FEC creates a team of 2 to 4 adapters to increase transmission and reception throughput FEC also includes the AFT option You can only use FEC with a switch that has FEC capability Teaming requires you to install at least one additional Ether net adapter For additional information about the teaming modes refer to the documentation that comes with these additional adapters Priority Packet Mode Priority Packet is a traffic prioriti zation utility that enables you to set up filters to process high priority traffic before normal traffic You can send infor mation from critical nodes or applications with an indicated priority Because you set this priority at the host or entry point of the network the network devices can base forward ing decisions on priority information defined in the packet Priority Packet information is available on the IBM Network ing Web site at http www ibm com networking support Priority Packet prioritizes traffic based on priority filters These are parameters you assign to outgoing transmit packets Using the Priority Filter Wizard you can set up pre define
160. ptional The hard disk requirement for Client Services for Netfinity Manager is 6 5 MB 9 MB of hard disk space All other sys tem requirements are the same as for Netfinity Manager for OS 2 Note Serial Connection Control will not function on sys tems that do not have a properly installed and config ured modem Netfinity Manager for Windows 95 and Windows 98 system requirements The minimum system requirements for Netfinity Manager for Windows 95 are Microsoft Windows 95 or later Approximately 17 MB 20 MB of hard disk space space required depends on system configuration ALAN adapter card and one or more of the following communications protocols TCP IP must be WinSock Version 1 1 compati ble required for Netfinity Manager with Web Enhancement NetBIOS Note The Netfinity Manager NetBIOS require ments are three names two sessions and nine network control blocks NCBs IPX SNA PCOMM 4 1 or later SNA stack Note Systems using Netfinity Manager with Microsoft SNA Server cannot communicate with systems that run the Microsoft SNA Server client Netfinity Manager supports only server to server communications between systems that run Microsoft SNA Server software However Netfinity Man ager systems running Microsoft SNA Server can communicate with other Netfin ity Manager systems using any of the other supported SNA stacks A 9600 baud or greater modem optional The hard disk re
161. quirement for Client Services for Netfinity Manager is 6 5 MB 9 MB of hard disk space All other sys tem requirements are the same as for Netfinity Manager for Windows NT 78 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Note Serial Connection Control will not function on sys tems that do not have a properly installed and config ured modem Netfinity Manager for Windows NT system requirements The minimum system requirements for Netfinity Manager for Windows NT are Microsoft Windows NT version 4 0 or later Approximately 17 MB 20 MB of hard disk space space required depends on system configuration ALAN adapter card and one or more of the following communications protocols TCP IP must be WinSock Version 1 1 compati ble required for Netfinity Manager with Web Enhancement NetBIOS Note The Netfinity Manager NetBIOS require ments are three names two sessions and nine network control blocks NCBs IPX SNA Microsoft SNA Server version 2 11 with Ser vice Pack 1 and WCPIC32 DLL dated 01 22 97 or later This DLL is available from Microsoft Note Systems using Netfinity Manager with Microsoft SNA Server cannot communicate with systems that run the Microsoft SNA Server client Netfin ity Manager supports only server to server com munications between systems that run Microsoft SNA Server software However Netfinity Man ager systems running Microsoft SNA Server can communica
162. r ating system to address the Ethernet controller The device drivers are provided on the ServerGuide CDs Installing options 69 Failover for redundant Ethernet The IBM Netfinity 10 100 Ethernet Adapter or the IBM 10 100 Ethernet PCI family of adapters are optional redun dant network interface cards NIC adapter that you can install in the server If you install this NIC adapter and con nect itto the same logical segment as the primary Ethernet controller you can configure the server to support a failover function You can configure either the integrated Ethernet controller or the NIC adapter as the primary Ethernet con troller In failover mode if the primary Ethernet controller detects a link failure all Ethernet traffic associated with it is switched to the redundant secondary controller This switching occurs without any user intervention When the primary link is restored to an operational state the Ethernet traffic switches back to the primary Ethernet controller High Performance Ethernet Modes The Ethernet controller supports optional modes such as teaming priority packets and virtual LANs which provide higher performance and throughput for the server Teaming Mode The Ethernet controller provides options called teaming options These options increase throughput and fault tolerance when running with Windows NT 4 0 or NetWare 4 1x or later Adapter fault tolerance AFT provides automatic redundancy for the ada
163. r beneath the Driver Enabled check box will change depending on which Network Driver has been selected 2 When enabling the IPX or TCP IP Network Driver the network address cannot be altered and it will not appear on the screen No field will appear beneath the Driver Enabled check box if the IPX or TCP IP Net work Driver is selected 3 When enabling the NetBIOS Network Driver a network address will be selected and dis played in the Network Address field To change this default name enter any 1 8 character address However this address must be unique to the system If this Net BIOS address is identical to the NetBIOS address of another system on the network it will prevent Netfinity Manager from starting properly 4 When enabling the Serial Netfinity Manager driver type a name that will be used to iden tify the system in the Unique Machine Dia lup Name field This name can be up to 32 characters long and must be unique to the system Ifthis name is not unique it can pre vent remote Netfinity Manager users from 84 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y C using the Serial Connection Control service to access the system Enable the Network Driver When all required information has been entered Click the Driver Enabled check box to activate the driver on startup If the system supports multiple network interfaces add additional network drivers by repeating steps b and c d Iden
164. r of the server Remove the floppy disk drive screws see Floppy disk drive on page 123 and put them in a safe place Gently push the floppy disk drive toward the rear of the server Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y 10 Using a screwdriver gently pry the top of the bezel away from the server 11 Slide the main bezel down and gently pull away from the server 12 To reinstall the bezel a Align the prongs in the main bezel with the notches on the front of the server Note It may be necessary to place the front of the server near the edge of a flat surface because the main bezel will extend slightly below the server until it is pushed up into position Slide the main bezel up c Press in on the tabs on top of the bezel until they snap into place 13 Slide the CD ROM and floppy disk drives back into position and replace the screws Power LED card Before you begin Read Safety information on page 155 Review the information in Before you begin on page 43 SER 0 3 K S AV CAS Va SY 0 S SN EN N gt c CES x X SS S FRU information service only 117 Screws A Power LED card To remove the power LED card do the following 1 Power off the server if it is on 2 Unplug the server 3 Remove the top cover see Top cover on page 113 4 Pull the power LED cable toward the right side of the s
165. r of the server For pin assignments and other details about these connectors see Input output ports on page 62 Installing options 61 4 I H Gi i po H P O O 000000 000000 000000 000000 000000 000000 000000 000000 000000 000000 000000 000000 000000 _ _ 000000 000000 000000 000000 000000 000000 000000 Power cord connector Mouse Keyboard USB 1 USB 2 Serial A Parallel Serial B Ethernet Video DONDOOGONO Input output ports This section provides information about the input output I O ports on the server These ports include the following One parallel port One video port 62 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y One keyboard port One auxiliary pointing device mouse port Two serial ports Two Universal Serial bus USB ports One Ethernet port Parallel port The server has one parallel port This port supports three standard Institute of Electrical and Electronics Engineers IEEE 1284 modes of operation Standard Parallel Port SPP Enhanced Parallel Port EPP and Extended Capa bility Port ECP Viewing or changing the parallel port assignments You can use the built in Configuration Setup Utility program to configure the parallel port as bidirectional that is so that data can
166. r or disassemble Dispose of the battery as required by local ordinances or regulations Statement 3 CAUTION When laser products such as CD ROMs DVD ROM drives fiber optic devices or transmitters are installed note the following Donotremove the covers Removing the covers of the laser product could result in exposure to haz ardous laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure Related service information 161 A DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Statement 4 A 218 kg 37 lbs 232 kg 70 5 lbs 255 kg 121 2 Ibs CAUTION Use safe practices when lifting Statement 5 CAUTION The power control button on the device and or the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 162 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y 20 gt 1 09 Statement 10 CAUTION Do not
167. r to the E Pd Adapter Syster information that comes with the monitor for adjusting and testing instructions Symptom to FRU index 139 Setup Action Netfinity Setup and Installation CD won t start Besure the server is supported all Netfinity servers with a startable bootable CD ROM drive are supported Ifthe startup boot sequence settings have been altered be sure the CD ROM is first in the boot sequence f more than one CD ROM drive is installed be sure that only one drive is set as the primary drive Start the CD from the primary drive ServeRAID program cannot view all installed drives or cannot install NOS Besure there are no duplicate SCSI IDs or IRQ assignments Besure that the hard disk drive is connected properly The Operating System Installation program continuously loops Free up more space on the hard disk ServerGuide won t start your NOS CD Be sure the NOS CD you have is supported by ServerGuide See the Netfinity Setup and Installation CD label for a list of NOS versions supported Can t install NOS option is grayed out Either there is no logical drive defined ServeRAID systems or the ServerGuide system partition is not present Run the setup and configuration program Setup Action Netfinity Setup and Installation CD won t start Besure the server is supported all Netfinity servers with a
168. racket on page 45 and air baffle Remove the CD ROM drive cable s from the system board Remove the two screws from the CD ROM drive hous ing Note The screws are inserted in a staggered arrange ment Slide the CD ROM drive toward the front of the server and lift it out To replace the CD ROM drive reverse the above steps FRU information service only 125 Power supply Before you begin Read Safety information on page 155 Review the information in Before you begin on page 43 Note Thisillustration depicts the server in the upright posi tion It is recommended that the server be placed on its left side before performing this service procedure Screws A Power supply To remove the power supply do the following 1 2 3 126 Power off the server if it is on Unplug the server Remove the left side cover see Removing the side cover on page 44 Turn the server onto its right side so that the open left side is facing up Note Rotate the feet in toward the server so they do not detach due to the weight of the server Remove the support bracket see Removing the sup port bracket on page 45 and air baffle Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y 6 Remove all cables 7 Remove screws and lift power supply out of the server Planar with heatsinks Before you begin Read Safe
169. rd and mouse pointing device tests assume that a keyboard and mouse are attached to the server c Ifyou run the diagnostic programs with no mouse attached to the server you will not be able to navi gate between test categories using the Next Cat and Prev Cat buttons All other functions pro vided by mouse selectable buttons are also avail able using the function keys d You can test the USB keyboard by using the regu lar keyboard test The regular mouse test can test a USB mouse Also you can run the USB hub test only if there are no USB devices attached e You can view server configuration information such as system configuration memory contents interrupt request IRQ use direct memory access DMA use device drivers and so on by selecting Hardware Info from the top of the screen When the tests have completed you can view the Test Log by selecting Utility from the top of the screen If the hardware checks out OK but the problem persists dur ing normal server operations a software error might be the cause If you suspect a software problem refer to the infor mation that comes with the software package Viewing the test log The test log will not contain any information until after the diagnostic program has run Note If you already are running the diagnostic programs begin with step 3 To view the test log 1 Turn on the server and watch the screen If the server is on shut down the operating system
170. re que todos os cabos de alimenta o estejam desconectados da fonte de energia el trica 2 7 mp e 1 7 mp CUIDADO Instru o 10 A CUIDADO N o coloque nenhum objeto com peso superior a 82 kg 180 Ibs sobre dispositivos montados em rack Related service information 167 EE Netfinity Server Library TER te A ME 1 1 E B i 1
171. rol IOCTL failed Explanation The NDIS stack is not configured correctly in the PROTOCOL INI file Action Check and correct the configuration PCNTND 11 Protocol Manager registration failed Explanation The NDIS stack is not configured correctly Action Check and correct the configuration Diagnostics 25 Table 3 NDIS 2 01 OS 2 driver messages for the Ethernet controller PCNTND 15 Device not found Explanation The driver cannot find an Ethernet controller in the server Action Verify that the Ethernet controller is enabled If the Ethernet controller is enabled go to Starting the diagnostic programs on page 11 to run the diagnostic programs PCNTND 16 PCI scan specified device not found Explanation The driver cannot locate the Ethernet controller on the PCI bus Action Verify that the Ethernet controller is enabled If the Ethernet controller is enabled go to Starting the diagnostic programs on page 11 to run the diagnostic programs PCNTND 21 The adapter failed the checksum test Explanation The driver cannot find an Ethernet controller Action Verify that the Ethernet controller is enabled If the Ethernet controller is enabled go to Starting the diagnostic programs on page 11 to run the diagnostic programs PCNTND 23 WARNING PCNET IRQ found xx Explanation The interrupt request IRQ setting xx in the PROTOCOL INI file does not match the hardware
172. s Version 4 6a Lotus Notes Yes No Yes Version 4 63 Oracle Yes Oracle Yes Oracle Yes Oracle Version 7 3 Driver Driver Driver Version Version Version 2 0 3 1 1 2 0 3 1 1 2 0 3 1 1 NetfinityManager 97 Table 15 Supported Netfinity Databases for Windows Reference by operating system and database client version Product Windows Windows Windows 95 NT 3 51 NT 4 0 Oracle Yes Oracle No Yes Oracle Version 8 0 Driver Driver Version Version 8 0 3 0 0 8 0 3 0 0 Sybase SQL Yes Sybase Yes Yes Sybase Version 11 0 Driver Sybase Driver Version Driver Version 10 0 3T4 Version 10 0 3T4 10 0 3T4 Note The above applies to Netfinity Manager Release 5 2 0 and later Table 16 Supported Netfinity Databases for OS 2 Reference by operating system and database client version Product OS 2 Warp OS 2 Warp Connect 4 0 IBM DB2 Version 2 1 2 Yes Yes IBM DB2 Universal Yes Yes Database 5 0 ODBC IBM DB2 Yes DB2 Yes DB2 Version 2 1 2 Driver Driver ODBC IBM DB2 Yes DB2 Yes DB2 Universal Database 5 0 Driver Driver ODBC Microsoft SQL Yes Visigenic No Version 7 0 Driver Version 1 10 ODBC Microsoft SQL No No Version 6 5 Lotus Notes Version Yes Yes 4 5 2 Lotus Notes Version Yes Yes 4 5 34 Lotus Notes Version 4 6 No No Lotus Notes Version No No 4 6a Lotus Notes Version No No 4 63 98 Netfinity 3500 M20 Type 8
173. s 21Y 22Y 31Y 32Y System Profile The System Profile provides a convenient notebook of perti nent data about a particular user or system It features many predefined fields for extensive user specific data including name address office number and location and phone number System Profile also includes many pre defined fields for system specific data that might not be available to the System Information Tool including model and serial numbers and date of purchase Finally there are many user definable miscellaneous fields that can be used to hold any data the user or administrator requires Update Connector Manager Use Update Connector Manager to quickly and easily gather information about various updates that are available for your client systems Once available updates are discovered use Update Connector Manager to apply updates to your sys tems remotely Updates can be applied to individual sys tems or you can apply multiple updates to multiple systems all from Netfinity Manager You can also use Update Con nector Manager to remove previously applied updates Update Connector Manager also includes a scheduler that you can use to discover apply or remove updates automati cally and periodically Web Manager Configuration Use the Web Manager Configuration service to limit access to the Netfinity Manager for Web to user specified TCP IP host or ranges of TCP IP host addresses Enable or disable the Netfinity Manager for W
174. sary push the card guide toward the front of the server until it latches into a position where you can insert the adapter into the guides b Carefully grasp the adapter by its top edge or upper corners and align it with the expansion slot on the system board c Press the adapter firmly into the expansion slot Attention When you install an adapter in the server be sure that it is completely and correctly seated in the system board connector before you apply power Incomplete insertion might cause damage to the system board or the adapter d When the adapter is fully seated release the card guide by pushing inward on the latch Make sure the card guide holds the adapter securely in place e Install the screw that secures the adapter in the expansion slot f Replace the access clip by sliding it onto the rear frame until it latches into place Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y 11 Connect any needed cables to the adapter Attention Route cables so that they do not block the flow of air from the fans The following illustration shows the rerouting of the SCSI cable If you install a ServeRAID adapter and intend to use it with internal drives remove the cable from SCSI connector on the system board and connect it to the RAID adapter SCSI connector 12 If you have other options to install or remove do so now otherwise go
175. sempio le unit DVD CD ROM a fibre ottiche o trasmettitori prestare attenzione a quanto segue Non rimuovere i coperchi L apertura dei coperchi di prodotti laser pu determinare l esposizione a radiazi Related service information 185 oni laser pericolose All interno delle unit non vi sono parti su cui effettuare l assistenza tecnica L utilizzo di controlli regolazioni o l esecuzione di pro cedure non descritti nel presente manuale possono provocare l esposizione a radiazioni pericolose PERICOLO Alcuni prodotti laser contengono all interno un diodo laser di Classe 3A o Classe 3B Prestare attenzione a quanto segue Aprendo l unit vengono emesse radiazioni laser Non fis sare il fascio non guardarlo direttamente con strumenti ottici ed evitare l esposizione diretta al fascio Avviso 4 218 kg 232 kg 255 kg ATTENZIONE Durante il sollevamento della macchina seguire delle norme di sicurezza Avviso 5 ATTENZIONE Il pulsante del controllo dell alimentazione situato sull unit e l interruttore di alimentazione posto sull alimentatore non dis attiva la corrente elettrica fornita all unit L unit potrebbe 186 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y disporre di pi di un cavo di alimentazione Per disattivare la corrente elettrica dall unit accertarsi che tutti i cavi di ali mentazione siano scollegati dalla sorgente di alimentazione 20 1 7 mp
176. serious or fatal electri cal shock Explosive hazards such as a damaged CRT face or bulging capacitor Mechanical hazards such as loose or missing hard ware The guide consists of a series of steps presented in a check list Begin the checks with the power off and the power cord disconnected Checklist 1 Check exterior covers for damage loose broken or sharp edges 2 Power off the computer Disconnect the power cord 3 Check the power cord for a Athird wire ground connector in good condition Use a meter to measure third wire ground conti nuity for 0 1 ohm or less between the external ground pin and frame ground b The power cord should be the appropriate type as specified in the parts listings c Insulation must not be frayed or worn 4 Remove the cover 5 Check for any obvious non IBM alterations Use good judgment as to the safety of any non IBM alterations 6 Check inside the unit for any obvious unsafe condi tions such as metal filings contamination water or other liquids or signs of fire or smoke damage 7 Check for worn frayed or pinched cables 8 Check that the power supply cover fasteners screws or rivets have not been removed or tampered with Handling electrostatic discharge sensitive devices Any computer part containing transistors or integrated cir cuits ICs should be considered sensitive to electrostatic discharge ESD ESD damage can occur when there is a difference in
177. server Configuration Setup Utility The Configuration Setup Utility program is part of the basic input output system BIOS code that comes with the server You can use this program to configure serial and parallel port assignments change interrupt request IRQ settings change the drive startup sequence set the date and time and set passwords See Using the Configuration Setup Utility program for more information SCSISelect Utility With the built in SCSISelect Utility program you can configure the devices attached to the integrated SCSI controller Use this program to change default values resolve configuration conflicts and perform a low level format on a SCSI hard disk drive See Using the SCSISelect utility program on page 37 for more infor mation ServerGuide CDs The ServerGuide CDs include software setup and installation tools specifically designed for IBM Netfinity servers You can use these CDs during the initial installation of the server to configure the server hard ware and simplify the network operating system instal lation The ServerGuide CDs also contain a collection of application programs which you can install after the server is up and running ServeRAID programs The ServeRAlD programs come with the optional Serv eRAID adapters and with server models that have a ServeRAID adapter preinstalled If a ServeRAID adapter has been installed in the server you must use the ServeRAlD configurat
178. ses Error checking and correcting ECC memory General information 5 Server controls and indicators aa oa Power control button Press this button to manually turn the server on or off Power on light This status indicator lights when you turn on the server Hard disk drive light When this light is on it indi cates that the hard disk drive is in use LAN activity light When this light blinks it indicates that the integrated Ethernet controller in the server is transmitting or receiving data CD ROM drive eject button Push this button to release a CD from the drive CD ROM drive activity light When this light is on it indicates that the CD ROM drive is in use Diskette eject button Push this button to release a diskette from the drive Diskette drive activity light When this light is on it indicates that the diskette drive is in use Start the server After you plug the power cord of the server into the power supply and an electrical outlet the server can startin several ways You can press the Power control button on the front of the server to start the server If the server is turned on and a power failure occurs the server will start automatically when power is restored Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y CAUTION The power control button on the device and or the power supply do not turn off the electrical current sup plied to the device The device also
179. ssages for the Ethernet controller PCNTNW The local bit in the node address NW 127 override was set Explanation The local bit in the IEEE address format indicates that the addresses are being managed locally If you use the node address override capabilities of this driver to enter a new address the local bit must be set You entered an address without the local bit set The driver has set the local bit Action None necessary message is for information only PCNTNW The device was not found NW 164 Explanation The driver cannot find an Ethernet controller in the server Action Verify that the Ethernet controller is enabled If the Ethernet controller is enabled go to Starting the diagnostic programs on page 11 to run the diagnostic programs PCNTNW The device was not found at NW 165 IOADDRESS Explanation The Ethernet controller cannot be found at the MO address specified Action The Ethernet controller does not require a parameter for the I O address Remove the I O address parameter PCNTNW PCI scan specified device not found NW 167 Explanation The driver cannot locate the Ethernet controller on the PCI bus Action Verify that the Ethernet controller is enabled Ifthe problem persists go to Starting the diagnostic programs on page 11 to run the diagnostic programs PCNTNW The DMA parameter is not necessary NW 180 for PCI device Explanation The Ethernet controller do
180. t 93 Starting Netfinity Manager 99 Netfinity Manager Service Manager 100 Netfinity Manager service descriptions 100 Delaying Netfinity Manager startup on OS 2 systems 105 Getting more information about Netfinity Manager 106 Installation options 108 Automated installation 108 Customized installation 109 FRU information service only 118 TOP COVEN u Ier repr rr nr 113 Bezel assembly 114 Nameplate sise ct eme mr edt 114 Main bezel suas reet ah ra net ees 115 Power EED card Sas il ice hex ets 117 Adapter card guide lessen 118 Fan assembly 92 mm 119 Fan assembly rear 121 Fan hard disk drive 122 Floppy disk drive 123 CD ROM drive 124 Power supply 126 Planar with heatsinks 127 Symptom to FRU index 129 Beep symptoms 129 No beep symptoms 133 Diagnostic error codes 133 Error Symptoms ded een re 138 POST error codes os aus same me dunes 141 ServeRAID tibi aia teer p t Rega 147 Undetermined prob
181. t Note To install Client Services for Netfinity Manager select Client Services for Netfinity Manager from the Available Applications list and then refer to the Client Services for Netfinity Manager User s Guide for additional installation instructions d Click Install Product to start the installation process Windows 95 98 or NT a Click the Start button b Click Run from the Start button menu c Type x SCW95 where xis the drive letter of the CD ROM drive in the Command Line field and then click OK The ServerGuide Netfinity Applica tions windows opens d Select IBM Netfinity Manager from the Available Applications selection list Note To install Client Services for Netfinity Manager select Client Services for Netfinity Manager from the Available Applications list and then refer to the Client Services for Netfinity Manager User s Guide for additional installation instructions e Click Install Product to start the installation process 80 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y 4 Choose a drive and directory from which the Netfinity Manager program files will be copied Type in the Directory to Install from field the drive and directory name where the Netfinity Manager program files are located The default is the drive and directory from which the Netfinity Manager installation program was started Type in the Directory to Install to field the drive and directory in which to install the
182. t SQL Server OS 2 Microsoft SQL Server using the Visigenic driver provided with Microsoft SQL Server or IBM DB2 For detailed information about supported ODBC plat forms see Table 15 on page 97 and Table 16 on page 98 Note The ODBC database name must not be longer than 8 characters ODBC database configuration This section describes the procedures you must complete before Netfinity Manager can create the Netfinity Database Tables using ODBC 1 Define the NETFIN ID so the Netfinity Database Administration can create the Netfinity Database tables with a table qualifier of NETFIN Attention NETFIN is a restricted user ID The password is not retained by Netfinity Database Administration after use Do not use this ID for exports Notes a In OS 2 and Windows 95 NETFIN must either be the owner of the database or must be given administrator authority b In Windows NT when exporting to DB2 NETFIN must either be the owner of the database or be defined as a system administrator through the NT User Manager for Domains or the NT User Man ager In Windows NT when exporting to MS SQL NET FIN must be the owner of the database or be given table create rights 2 Create the database with the appropriate relationship with the NETFIN ID 3 Make a database ODBC source either using the ODBC tools shipped with the operating system or the data base 4 On Windows NT configure the Netfinity Support Pro gram to exp
183. t discovers an error User Aborted This result occurs when you stop the diagnostic test before it is complete Not Applicable This result occurs when you specify a diagnostic test for a device that is not present Aborted This result occurs when the test could not proceed because of the system con figuration Warning This result occurs when a possible problem is reported during the diagnostic test Such as when a device that is to be tested is not installed Test Specific String This is additional information that you can use to analyze the problem Starting the diagnostic programs You can press F1 while running the diagnostic programs to obtain Help information You also can press F1 from within a help screen to obtain online documentation from which you can select different categories To exit Help and return to where you left off press Esc To start the diagnostic programs 1 Turn on the server and watch the screen 2 When the message F2 for Diagnostics appears press F2 3 Type in the appropriate password then press Enter Diagnostics 11 4 Select either Extended or Basic from the top of the screen 5 When the Diagnostic Programs screen appears select the test you want to run from the list that appears then follow the instructions on the screen Notes a Ifthe server stops during testing and you cannot continue restart the server and try running the diagnostic programs again b The keyboa
184. t not be valid or the EEPROM information might be incorrect Action Make sure the IRQ settings are correct in the Configuration Setup Utility program for information on setting the interrupt requests Ifthe IRQ settings are correct go to Starting the diagnostic programs on page 11 to run the diagnostic programs PCNTNW NW 066 The cable might be disconnected from the adapter Explanation The cable might be disconnected from the server Ethernet port Action Verify that a cable is connected to the Ethernet port PCNTNW NW 071 The matching virtual adapter could not be found Explanation You tried to load another instance of the driver with a different I O address This new adapter could not be found Action Verify that you installed an IBM Netfinity 10 100 Fault Tolerant Adapter and make sure that the adapter is seated correctly If the adapter is seated correctly go to Starting the diagnostic programs on page 11 to run the diagnostic programs Diagnostics 21 Table 2 Novell NetWare or IntraNetWare ODI driver messages for the Ethernet controller PCNTNW NW 072 A resource tag is unavailable Explanation The driver tried to allocate some resources that were not available Action Add more memory or free some memory resources in the server Then restart the server PCNTNW NW 073 Unable to allocate memory Explanation The driver failed to allocate the memory neede
185. t recog nize the larger packets and will drop them Check the hub or switch documentation to see if they support 802 1p You can configure the switch to strip the tags from the packets and send it on to the next desti nation as normal traffic If these devices do not sup port 802 1p or if you are not sure use High Priority Queue HPQ to prioritize network traffic The requirements for effectively using IEEE 802 1p tagging are The other devices receiving and routing 802 1p tagged packets must support 802 1p The adapters on these devices must support 802 1p The Ethernet controller in the Netfinity 3500 M20 and all IBM Netfinity 10 100 Ethernet Security Adapters support 802 1p The adapter cannot be assigned to an adapter team Ifyou are setting up VLANs and packet tagging on the same adapter 802 1p 802 1Q Tagging must be enabled on the IBMSet Advanced tab If the network infrastructure devices do not support IEEE 802 1p or you are not sure you can still define filters and send packets as high priority While High Priority Queue HPQ does not provide the precise priority levels of 802 1p tagging it does assign traffic as either high or low priority and sends high priority packets first Therefore if there are multiple applications on a system sending packets the pack ets from the application with a filter are sent out first HPQ does not change network routing nor does it add any infor mation to the packets
186. t side cover of the server 1 44 Turn off the server and all attached devices and discon nect all external cables and power cords If necessary unlock the server cover Pull out on the cover release tab at the rear of the server then slide the cover toward the front of the server and remove it Attention For proper cooling and airflow replace the cover before turning on the server Operating the server for extended periods of time over 30 minutes Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y with the cover removed might damage server compo nents Removing the support bracket When working with some options such as hard disk drives microprocessors and memory modules you must first remove the support bracket to access the location of the option Support bracket To remove the support bracket 1 Remove the screw from the bottom front corner 2 Pull the front corner of the bracket away from the server then lift the bracket out of the server 3 Store the screw and bracket in a safe place Working with adapters You can install up to five peripheral component interconnect PCI adapters in the expansion connectors called slots on the system board of the server The server comes with an integrated video controller which is a component on the system board When you install a video adapter the server BIOS automatically disables the integrated v
187. t that does not have a Domain Name Server To enable one or more of the available Netfinity Manager Options 1 Click Options 2 Select one or more Netfinity Manager options 3 Click Save f Set the Network Time out Value optional The Network Time out field shows the number of seconds that Netfinity Manager will attempt to communicate with a remote system that is not responding If Netfinity Manager does not estab lish contact with the remote system within this time it cancels the communication attempt The Network Time out default setting is 15 seconds This default setting might not need to be altered g Save the configuration and continue Click Save to save the configuration Then click Exit to continue Note The configuration can be changed later by double clicking the Network Driver Con figuration object in the Netfinity Manager folder After finishing configuring the system for network access the installation program displays a list of changes that must be made to the system configuration files and asks whether the installation program should make the changes For example if Netfinity Manager for Windows 95 is being installed the installation pro gram will display a list of changes that must be made to the CONFIG SYS file Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Click either Yes or No Note These changes must be made to the system configuration for Netfinity Manager t
188. te los cables de de alimentaci n se al a los 3 Retire los cables de conectores se al de los 4 Conecte cada cable conectores de alimentaci n a la 4 Retire los cables de los toma de alimentaci n dispositivos 5 ENCIENDA el dispositivo Declaraci n 2 PRECAUCI N Cuando desee sustituir la bater a de litio utilice nicamente el n mero de pieza 33F8354 de IBM o cualquier tipo de bat er a equivalente que recomiende el fabricante Si el sistema tiene un m dulo que contiene una bater a de litio sustit yalo nicamente por el mismo tipo de m dulo que ha de estar creado por el mismo fabricante La bater a contiene litio y puede explotar si el usuario no la utiliza ni la maneja de forma adecuada o si no se desprende de la misma como corresponde No realice las acciones siguientes Arrojarla al agua o sumergirla Calentarla a una temperatura que supere los 100 C 212 Repararla o desmontarla Despr ndase de la bater a siguiendo los requisitos que exija el reglamento o la legislaci n local Declaraci n 3 PRECAUCI N Cuando instale productos l ser como por ejemplo CD ROM unidades DVD dispositivos de fibra ptica o transmi Sores tenga en cuenta las advertencias siguientes 192 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y No retire las cubiertas Si retira las cubiertas del pro ducto l ser puede quedar expuesto a radiaci n l ser perjudicial Dentro del d
189. te with other Netfinity Manager sys tems using any of the other supported SNA stacks A 9600 baud or greater modem optional The hard disk requirement for Client Services for Netfinity Manager is 6 5 MB 9 MB of hard disk space All other sys tem requirements are the same as for Netfinity Manager for Windows NT Notes 1 Serial Connection Control will not function on systems that do not have a properly installed and configured modem 2 To most effectively manage Windows NT systems any user that will be using Netfinity Manager on a Windows NT system locally or remotely must have administra tor level access to the system Netfinity Manager 79 Starting the Netfinity Manager installation program For instructions on installing Client Services for Netfinity Manager see the documentation listed in Getting more information about Netfinity Manager on page 106 To start the Netfinity Manager installation program on a sys tem that is running Windows NT 4 0 1 Start the computer with your operating system 2 Place the ServerGuide Netfinity Applications CD into the CD ROM drive 3 Follow the instructions for your operating system below OS 2 Warp Server a From a command prompt type Xx where xis the CD ROM drive letter and then press Enter b Type SCOS2 and then press Enter The ServerGuide Net finity Applications windows opens c Select IBM Netfinity Manager from the Available Applications selection lis
190. the VRM into the connector Notes a Ifyou remove the microprocessor later remember to install the terminator card in the appropriate microprocessor connector and to remove the VRM b To remove the VRM press down on the two release latches on the system board at the bottom of the VRM and gently lift the VRM away from the board 10 If you have other options to install or remove do so now otherwise replace the support bracket and the air baffle then go to Installing the side cover on page 60 Attention To avoid damage and ensure proper server operation when you install a new or an additional micropro cessor use microprocessors that have the same cache size and type and the same clock speed Microprocessor inter nal and external clock frequencies must be identical To remove a microprocessor Note Do not use any tools when removing the micropro cessor Attention When you handle Electrostatic Discharge Sen sitive devices ESD take precautions to avoid damage from static electricity For details on handling these devices refer to the following Web site and use a search term of ESD http www ibm com 1 Review the safety precautions listed in Safety informa tion on page 155 2 Turn off the server and peripheral devices and discon nect all external cables and power cords then remove the cover see Removing the side cover on page 44 for details 3 Remove the support bracket and the air baffl
191. the drive to any unpainted metal surface on the server then remove the drive from the bag and place it on a static protective surface Set any jumpers or switches on the drive according to the documentation that comes with the drive Push the drive into the bay and if itis a CD ROM drive or floppy disk drive secure it with two screws see Floppy disk drive on page 123 and or CD ROM drive on page 124 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y 12 13 14 Ifthe drive is an IDE device plug one connector of the IDE cable into the back of the drive and the other end of the cable into the IDE connector on the system board If the drive is a SCSI device plug one connector of the SCSI cable into the back of the drive and make sure the other end of the cable is connected to the SCSI connector on the system board Note Make sure to route the SCSI cable so that it does not block the air flow to the rear of the drives or over the microprocessors Connect a power cable to the back of the drive The connectors are keyed and can be inserted only one way If you are installing another drive do so now Other wise continue with the next step If you have other options to install or remove do so now otherwise replace the cover see Installing the side cover on page 60 for details Installing a hard disk drive in bays E F or G To i
192. tify the system with System Keywords optional To make full use of the Remote System Man ager s discovery process identify the system and each of the Netfinity Manager systems that are on the network with descriptive system keywords Enter these keywords in the appropriate System Keywords fields Select Netfinity Manager Options optional Click on the Options button to open the Netfinity Manager Options window The Netfinity Manager Options window contains special options that affect Netfinity Manager network operations Available options include Force Remote Logons If the Force Remote Logons option is enabled the system will not be able to save the User ID Password combinations that were used when accessing remote systems This will force you to manually log on each time a remote system is accessed Service Execution Alerts If the Service Execution Alerts option is enabled the Netfinity Manager Service Man ager will generate a Netfinity Manager alert whenever one of the user s Netfinity Man ager services is started by a remote user The alert includes the name of the service that was run and information about the user that started the service Show Network Support If the Show Network Support option is enabled the Netfinity Manager Support Pro gram or Network Interface will be visible as a minimized process in the Windows NT 4 0 task bar This enables the user to shut down the Netfinity Manager Support
193. tion about all processes that are currently active on any system It is also possible to stop or start processes and generate Netfinity Manager alerts if a process starts stops or fails to start within a specified amount of time after system startup RAID Manager The RAID Manager service can monitor manage and con figure an assortment of Redundant Arrays of Independent 102 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Disk RAID adapters and arrays without requiring the RAID system to be taken offline to perform maintenance Use the RAID Manager to gather data about the system RAID array and RAID adapter rebuild failing drives add or remove logical drives perform data integrity tests and many other RAID system tasks This service is available for stand alone use and network use by any system that has a supported RAID adapter Remote Session Use Remote Session to establish a fully active command session with any remote Netfinity Manager system Remote System Manager Use Remote System Manager to access and manage any Netfinity Manager service on any Netfinity Manager system in the network The Netfinity Manager system on the net work is organized into easy to manage logical groups that can be updated automatically using the auto discovery fea ture Remote Workstation Control Remote Workstation Control can monitor or control the screen display of a remote system that is running Netfinity Manager or Client S
194. tom to FRU index on page 129 4 Ifthe computer hangs and no error is displayed go to Undetermined problems on page 147 5 Power supply problems see Symptom to FRU index on page 129 6 Safety information see Safety information on page 155 7 For intermittent problems check the error log see POST error messages on page 10 1 IS THE SYSTEM PART OF A CLUSTER YES Schedule maintenance with the customer Shut down all systems related to the cluster Run storage test NO Go to step 2 2 IF THE SYSTEM IS NOT PART OF A CLUSTER Power off the computer and all external devices Check all cables and power cords Set all display controls to the middle position Power on all external devices Power on the computer Record any POST error messages displayed on the screen If an error is displayed look up the first error in the POST error codes on page 141 Check the System Error Log If an error was recorded by the system see Symptom to FRU index on page 129 Start the Diagnostic Programs See Diagnostic programs and error messages on page 10 Check for the following responses a One beep b Readable instructions or the Main Menu 3 DID YOU RECEIVE BOTH OF THE CORRECT RESPONSES NO Find the failure symptom in Symptom to FRU index on page 129 YES Run the Diagnostic Programs If necessary refer to Diagnostic programs and error messages on page 10 If you receive an error go to
195. troller error 303 1 System Board Keyboard 2 Keyboard controller error 602 1 Diskette Invalid diskette 2 Diskette Drive boot record 3 Cable 4 System Board 604 1 Run Configuration Setup Diskette drive and Diagnostics error 2 Diskette Drive 3 Drive Cable 4 System Board 662 1 Run Configuration Setup Diskette drive and Diagnostics configuration error gt Diskette Drive 3 Drive Cable 4 System Board 962 1 Disconnect external cable Parallel port error on parallel port 2 Run Configuration Setup 3 System Board 11XX 1 Disconnect external cable System board on serial port serial port 1 or 2 2 Run Configuration Setup error 3 System Board 1162 1 Disconnect external cable Serial port on serial port Pa 2 Run Configuration Setup conflict 3 System board 1200 1 Microprocessor microprocessor machine check 1800 1 Run Configuration Setup No more hardware 2 Failing Adapter interrupt available 3 System Board for PCI adapter 144 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Error Code Symptom FRU Action 1962 Drive does not contain a valid boot sector Verify a bootable operating system is installed If RAID system refer to the Hardware Maintenance Manual for the specific RAID adapter 3 Run Diagnostics 4 Hard Disk Drive 5 Cable 6 SCSI Backplane 7 System Board 2400 1 Video Adapter if installed Video co
196. twork device drivers The network might be idle Try sending data from this workstation Run diagnostics on the LEDs The function of this LED can be changed by device driver load parameters If necessary remove any LED parameter settings when you load the device drivers Data is Check the following incorrect or sporadic Make sure that you are using Category 5 cabling when operating the server at 100 Mbps Make sure that the cables do not run close to noise inducing sources like fluorescent lights 19 Diagnostics Table 1 Ethernet troubleshooting chart Ethernet Suggested Action controller problem The Ethernet Check the following or Make sure that the cable is working connected to the Ethernet controller when Make sure that the PCI system BIOS another is current adapter was Reseatthe adapter added to the Determine if the interrupt IRQ server setting assigned to the Ethernet adapter is also assigned to another device in the Configuration Setup Utility program Although interrupt sharing is allowed for PCI devices some devices do not function well when they share an interrupt with a dissimilar PCI device Try changing the IRQ assigned to the Ethernet adapter or the other device The Ethernet Check the following controller Run diagnostics for the Ethernet stopped working controller without Try a different connector on the hub apparent Reinstall
197. ty Manager NFSVCUG PDF Client Services Detailed for Netfinity Manager User s Guide information on how to use Client Services for Netfinity Manager NFSVCNW PDF Client Services Installation for Netfinity setup and usage Manager for information for NetWare User s Client Services Guide for Netfinity Manager for NetWare ASMUPDT PDF Advanced Updated System information on Management the Advanced Information System Management and Dynamic Connection Manager services These services are included with this version of Netfinity Manager NFSCOBAS PDF Client Services for Netfinity Manager for SCO UnixWare User s Guide Installation setup and usage information for Client Services for Netfinity Manager for SCO UnixWare Netfinity Manager 107 Installation options This appendix describes methods for performing automated installations of Netfinity Manager and creating customized Netfinity Manager installations Automated installation If the system has a CID enabled CID stands for customiza tion installation and distribution software distribution man ager utility such as LAN CID included with IBM Network Transport Services 2 Netfinity Manager can be installed on systems within the network by using the Netfinity Manager installation program command line parameters and response file First a source directory must be created for the installation To create a source
198. ty information on page 155 Review the information in Before you begin on page 43 Note This illustration depicts the server in the upright posi tion It is recommended that the server be placed on its left side before performing this service procedure Screws A Plana To remove the planar with heatsinks do the following 1 Power off the server if it is on 2 Unplug the server 3 Remove the left side cover see Removing the side cover on page 44 4 Turn the server onto its right side so that the open left side is facing up Note Rotate the feet in toward the server so they do not detach due to the weight of the server 5 Remove the support bracket see Removing the sup port bracket on page 45 and air baffle FRU information service only 127 10 11 12 18 14 128 Remove the hard disk drive cage see Installing a hard disk drive in bays E F or G on page 53 Remove the adapter cards and place them on a static protected surface see Working with adapters on page 45 Remove the memory cards and place them on a static protected surface see Installing memory module kits on page 54 Remove the voltage regulator module see 9b on page 59 Detach all cables Remove any heatsinks Note A thermal material is used between the heatsink and the processor This material when heated and cooled causes the heatsink to adh
199. uide for general system requirements and supported communications protocols Installing the database To enable Netfinity Manager to export system data to a Lotus Notes database install the Netfinity Manager data base template on the Lotus Notes server During Netfinity Manager installation a Lotus Notes database template file named NETFINDB NTF was copied to the Netfinity Man ager program directory To install the database template on the Lotus Notes server 1 Copy NETFINDB NTF from the Netfinity program direc tory to the Notes data directory on the Lotus Notes server 2 Start Lotus Notes on the server 3 Click New Database from the Notes File pull down menu This opens the New Database window 4 Click Netfinity Database from the Template selection list 5 Checkthe Inherit Future Design Changes check box This enables future releases of Netfinity Manager to automatically apply changes to this Netfinity Manager database 6 Click Local from the Servers selection list Note When installing the database on a remote server select the name of the remote server from the Servers list 7 Typein the Filename field NETFINDB NSF 8 Typein the Title field Netfinity Database 9 Click New to create the database and close the New Database window 10 Double click the Netfinity Database icon in the Lotus Notes workspace 11 Click Database in the File pull down menu 12 Click Access Control in the Dat
200. um battery must be handled correctly to avoid possible 14 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y danger If you replace the battery you must adhere to the following instructions CAUTION When replacing the battery use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer If your system has a module contain ing a lithium battery replace it only with the same mod ule type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulations Note Inthe U S call 1 800 IBM 4333 for information about battery disposal If you replace the original lithium battery with a heavy metal battery or a battery with heavy metal components be aware of the following environmental consideration Batteries and accumulators that contain heavy metals must not be dis posed of with normal domestic waste They will be taken back free of charge by the manufacturer distributor or rep resentative to be recycled or disposed of in a proper man ner Note After you replace the battery you must reconfigure the server and reset the system date and time To replace the battery 1 Read the information in Before you begin on page 43 2 Follow any special han
201. up processor and the microprocessor installed in connector U12 is the application processor The illustrations in this document might differ slightly from the server Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y LS V nera 7 A HY TR lt 9 Microprocessor 2 connector Microprocessor 1 VRM Microprocessor orientation indicator Heatsink retainer Heatsink Microprocessor 2 Terminator card ONOODSOND To install an additional microprocessor Note Review the information in Before you begin on page 43 Attention When you handle Electrostatic Discharge Sen sitive devices ESD take precautions to avoid damage from static electricity For details on handling these devices refer to the following Web site and use a search term of ESD http www ibm com 1 Review Safety information on page 155 2 Turn off the server and peripheral devices and discon nect all external cables and power cords then remove the cover see Removing the side cover on page 44 for details 3 Remove the support bracket and the air baffle from behind the support bracket Store them both in a safe place 4 Lift upthe release lever and remove the terminator card from the microprocessor connector 5 Install the microprocessor a Touch the static protective package containing the new microprocessor to any unpainted metal sur Installing options 57 58 f
202. user interface GUI The service base pro grams enable Netfinity Manager to remotely access the indi vidual services but do not allow for local access The service GUls when functioning along with their respective base program enable access to the service Some services are available only on systems with certain system configurations These services are Alert on LAN Configuration available only on systems running Windows 95 or later or Windows NT 4 0 or later Capacity Management available only on systems run ning Windows NT 4 0 or later Cluster Manager available only on systems running Windows NT 4 0 or later DMI Browser requires DMI Service Layer ECC Memory Setup requires ECC memory Predictive Failure Analysis requires a PFA enabled hard disk drive 100 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y RAID Manager requires a RAID hard disk drive sub system System Partition Access requires a built in System Partition Update Connector Manager available only on systems running Windows NT 4 0 or later Brief descriptions of each of the Netfinity Manager services follow Complete instructions on how to use each of these services can be found in the service specific chapters of the Netfinity Manager User s Guide Alert Manager The Alert Manager is an extendable facility that allows receiving and processing of application generated alerts A variety of actions can be taken
203. vice driver 4 Run CD ROM diagnostics 5 CD ROM drive 6 System Board Power switch does 1 Verify that switch number 5 not work and reset of switch block is Off button does work 2 Power Switch Assembly 3 System Board Front panel is not plugged in Make sure front panel is plugged in On Off Reset panel is not plugged in Make sure On Off Reset panel is plugged in 138 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y General FRU Action CD ROM drive cable is not plugged in Make sure CD ROM drive cable is plugged in Diskette drive in use light stays on or the system bypasses the diskette drive or the diskette drive does not work If there is a diskette in the drive verify that a The diskette drive is enabled in the Configuration Setup utility program b The diskette is good and not damaged Try another diskette if you have one c The diskette is inserted correctly in the drive d The diskette contains the necessary files to start the server e The software program is OK f Cable is installed correctly proper orientation 2 Run Diskette Drive Diagnostics 3 Cable 4 Diskette Drive 5 System Board Monitor problems 1 Monitor general Some 2 Run Video Diagnostics If IBM monitors have diagnostics pass the their own self tests problem may be a video If you suspect a driver problem with the i monitor refe
204. vice built in 2 Failing Adapter self test failure 3 System Board 00180700 1 System Board xxxxyyyy planar 2 PCICard PCI device not responding where xxxx is PCI vendor ID and yyyy is PCI device ID 00180800 Unsuppo 1 System Board rted PCI device 2 PCI Card installed 00181000 PCI 1 System Board error 2 PCICard 01295085 1 System Board ECC checking 2 Microprocessor hardware test error 01298001 1 Ensure all microprocessors No update data for are the same stepping level microprocessor 1 and cache size 2 Microprocessor 1 01298002 1 Ensure all microprocessors No update data for are the same stepping level microprocessor 2 and cache size 2 Microprocessor 2 146 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Error Code Symptom FRU Action 01298101 Bad update data for microprocessor 1 1 Ensure all microprocessors are the same stepping level and cache size 2 Microprocessor 1 01298102 Bad update data for microprocessor 2 1 Ensure all microprocessors are the same stepping level and cache size 2 Microprocessor 2 01298200 Microprocessor speed mismatch 1 Ensure all microprocessors are the same speed 19990301 Fixed boot sector error 1 Hard Disk Drive 2 If RAID system refer to the Hardware Maintenance Manual for the specific RAID adapter SCSI Backplane Cable System Board Qvae o 19990305 Fixed boot sector
205. vides descriptions of the Ethernet error mes sages for the SCO UNIX LLI driver and suggested actions to resolve each problem Table 5 UNIX LLI driver messages for the Ethernet controller pnt0 2 PCI search specified PCI device not found Explanation The driver cannot locate the Ethernet controller on the PCI bus Action Run the NETCONFIG program to search for another Ethernet controller Verify that the Ethernet controller is enabled If the Ethernet controller is enabled run the diagnostic programs pnt0 6 Cannot allocate memory for the adapter during an interrupt Please check the Streams parameters Explanation On a SunSoft Solaris system this message indicates that the system is out of Streams memory blocks Action Use the CRASH utility to increase the number of Streams memory blocks Modify the interrupt request IRQ settings in the Configuration Setup Utility program or run the NETCONFIG program to match the hardware settings pnt0 7 Cannot allocate memory for the adapter during reset Please check the Streams parameters Explanation The system is out of Streams memory blocks Action Use the CRASH utility to increase the number of Streams memory blocks 28 Netfinity 3500 M20 Type 8657 Models 21Y 22Y 31Y 32Y Table 5 UNIX LLI driver messages for the Ethernet controller pnt0 11 Device not found Explanation The driver cannot find an Ethernet c
206. viene utilizzato per confrontare awvisi di attenzione o di pericolo in inglese con le versioni tradotte riportate in questa sezione Ad esempio se un avviso di attenzione inizia con il numero 1 la relativa versione tradotta presente in questa sezione con la stessa numerazione Prima di eseguire una qualsiasi istruzione accertarsi di leg gere tutti gli avvisi di attenzione e di pericolo Avviso 1 PERICOLO La corrente elettrica circolante nei cavi di alimentazione del telefono e di segnale e pericolosa Per evitare il pericolo di scosse elettriche Non collegare o scollegare i cavi non effettuare l instal lazione la manutenzione o la riconfigurazione di questo prodotto durante i temporali Collegare tutti i cavi di alimentazione ad una presa elettrica correttamente cablata e munita di terra di sicurezza Oollegare qualsiasi apparecchiatura collegata a questo prodotto ad una presa elettrica correttamente cablata e munita di terra di sicurezza Quando possibile collegare o scollegare i cavi di seg nale con una sola mano Non accendere qualsiasi apparecchiatura in presenza di fuoco acqua o se sono presenti danni all apparec chiatura stessa Soollegare i cavi di alimentazione i sistemi di teleco municazioni le reti e i modem prima di aprire i coperchi delle unit se non diversamente indicato nelle proce dure di installazione e configurazione Collegare e scollegare i cavi come descritto nell
207. your comments We want to know your opinion about this manual part num ber 19K2480 Your input will help us to improve our publi cations Please photocopy this survey complete it and then fax it to IBM HMM Survey at 919 543 8167 USA Name Phone number 1 Do you like this manual Q Yes A No 2 What would you like to see added changed or deleted in this manual 3 What is your service experience level O Less than five years Q More than five years 4 Which Servers to you service most Thank you for your response Related service information 195 Problem determination tips Due to the variety of hardware and software combinations that can be encountered use the following information to assist you in problem determination If possible have this information available when requesting assistance from Ser vice Support and Engineering functions Machine type and model Processor or hard disk upgrades Failure symptom Do diagnostics fail What when where single or multiple systems Is the failure repeatable Has this configuration ever worked If it has been working what changes were made prior to it failing Is this the original reported failure Reference Diagnostics version Type and version level Hardware configuration Print print screen configuration currently in use BIOS level Operating system software

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