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FARGO electronic HDP600-LC CR100 Printer User Manual

1. 2 Increase the Resin Heat setting within the Image Color tab of the Printer Driver See Display B below 3 Increase the Image Darkness See the Adjusting the Image Darkness procedure Display A See Procedural Step 1 HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 87 RESTRICTED USE ONLY Fargo Electronics Inc Resolving the Incomplete Resin Printing problems continued Display B See Procedural Step 2 amp HDP600 Card Printer Printing Preferences Magnetic Encoding Lamination K Panel Resin Printer Info Card Device Options Image Color Image Transfer pecncessnecsecsesesscsnssossessoes sosesecasuosscsbooesseesecessoatoscsecesscesees Rcscesssessecsesessesessenscesssessoseseosessveesesesssosseosscosecesssessccssced Gamma mmaa 0 Yellow Balance 32 Magenta Balance Aol es Cyan Balance 34 x m t Dye Sub Intensity YMC Resin Heat Front K Resin Heat Back K HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 88 RESTRICTED USE ONLY Fargo Electronics Inc Resolving the Image Placement problems All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer This procedure is used to adjust the position of the card in the Print driver and does not change the internal settings of the Printer Step Procedure 1 Review the following information e Symptom Pri
2. Output Bin Output Bin Stop Latch HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 46 RESTRICTED USE ONLY Fargo Electronics Inc Installing the HDP600 Series Card Lamination Module continued See the previous page Display B Lam Ready Output Bin Lam Ready Output Bin D850290 HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 47 RESTRICTED USE ONLY Fargo Electronics Inc Installing the HDP600 Series Card Lamination Module continued Step Description 2 Place the Lamination Module at a slight angle to the Printer as shown below Continued on the next page HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 48 RESTRICTED USE ONLY Fargo Electronics Inc Installing the HDP600 Series Card Lamination Module continued Step Description 3 Connect the Lamination Power Cable 3 pin connector to the Connector mounted on the HDP Sideplate Note See the RED label for Power 4 Connect the Lamination Communication Cable 10 pin connector to the Connector mounted on the HDP Sideplate Note See the GREEN label for Com Continued on the next page HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 49 RESTRICTED USE ONLY Fargo Electronics Inc Installing the HDP600 Series Card Lamination Module continued Step Description 5 a Slide the Card Laminatio
3. amp HDP600 Card Printer Printing Preferences M agnetic Encoding Lamination K Panel Resin Printer Info Card Device Options Image Color Image Transfer Card Size Custom zle inches C mm Print Width 2 440 Print Length 3 704 UltraCards Glossy PVC HBR Busom PYC HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Card Type continued Step Procedure 2 If using a card stock other than listed use the Custom 1 and Custom 2 options to save custom Dwell Time and dwell temperature controls on the Image Transfer tab a Click on the Custom 1 or Custom 2 options and enter a name for the card stock b Click on the Image Transfer tab to adjust the Dwell Time and temperature sliders to the appropriate settings Note These settings will be saved for the custom card type when the Printer Driver setup window is closed amp HDP600 Card Printer Printing Preferences M agnetic Encoding Lamination K Panel Resin Printer Info Card Device Options Image Color Image Transfer Card Size Custom xl inches C mm Print Width 2 440 Print Length 3 704 UltraCards Glossy FC Eea UltraCards Glossy P C Custom 1 HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Card Type amp HDP600 Card Printer Printing Preferences Card De
4. HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 51 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Transfer Film Sensor Not Calibrated Error All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information e Symptom The Transfer Film Sensors are not calibrated e Printer Error State The Transfer Film Sensors must be calibrated before the transfer film will align properly e LCD Error Display Transfer Film Sensor Not Calibrated e Driver Monitor Error Display Transfer Film Sensor Not Calibrated HDP600 Card Printer w Transfer Film Sensor Not Calibrated The transfer film sensors must be calibrated before the transfer film will align properly Calibrate the sensor according to the steps in the User s Guide HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 52 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Transfer Film Out Error All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information e Symptom The Transfer Film has run out e Printer Error State The Transfer Film has run out e LCD Error Display Transfer Film Out e Driver Monitor Error Display Transfer Film Out HDP600 Card Printer ih Transfer Film Out The transfer
5. 3 Adjust the Dye Sub Intensity setting within the Image Color tab of the Printer Driver amp HDP600 Card Printer Printing Preferences Magnetic Encoding Lamina m Printer Info Card Device Options Image Color Image Transfer Gamma Yellow Balance Magenta Balance Cyan Balance Dye Sub Intensity YMC Resin Heat Front IK Resin Heat Back K x to HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 80 RESTRICTED USE ONLY Fargo Electronics Inc Resolving the Incorrect Image Darkness problems continued Step Procedure 4 Correct the Image Darkness See the Adjusting the Image Darkness procedure Mike Berman Student 3957105 library Code 2439 55 Mike Berman Student 3957105 library Code 2439 554 f HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 81 RESTRICTED USE ONLY Fargo Electronics Inc Resolving the Ribbon Wrinkle problems All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information e Symptom Printed cards have off colored lines or streaks on them e Printer Error State None e LCD Error Display None e Driver Monitor Error Display None 2 Confirm that the Printer is using the most current Driver via http www fargo com 3 Reduce the Dye Sub Intensity setting within the Im
6. How do print a test page from Windows to verify the Ethernet configuration of the Printer and Printer Driver Follow this procedure 1 Open the Printer Driver properties window 2 Select Start gt Settings gt Printers and Faxes gt your Printer Driver name i e DTC400 Card Printer gt Properties 3 Ensure that the printing preferences are set correctly for the Ribbon installed in your Printer Then select the Print Test page button HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 63 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms Transmission Control Term Purpose MAC Media The unique numeric value address associated with a network device that Access gives the device a unique identity This address is assigned by the device Control manufacturer to ensure its uniqueness TCP The Network protocol that allows reliable network communications between devices Protocol IP Internet The Network protocol that identifies devices and messages by addresses Protocol so that communications can occur between devices on different local networks TCP IP Network communications using TCP and IP protocols ICMP The Basic message protocol for the internet Internet Control Message Protocol DHCP The protocol used by a network to automatically assign network settings Dynamic to connected devices so that they will
7. Undefined Areals Print YMC under K C Print K Only HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 51 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Defined Area s with the K Panel Resin tab Step Procedure 1 Select the Defined Area s option to print the resin black K Panel for all black found only in an area or areas defined as shown below amp HDP600 Card Printer Printing Preferences Card Device Options Image Color Image Transfer Magnetic Encoding Lamination K Panel Resin Printer Info Custom Card Size Front Back Direction Card Travels through Printer Delete Print All Black with K Panel Full Card MV Defined Areals F Undefined Areals Print YMC under K C Print K Only HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 52 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Undefined Area s with the K Panel Resin tab Step Procedure 1 Select the Undefined Area s option to print the resin black K Panel for all black found only in the space outside the areas defined as shown below amp HDP600 Card Printer Printing Preferences Card Device Options Image Color Image Transfer Magnetic Encoding Lamination K Panel Resin Printer Info Custom Card Size Front Back Pe SERSSSSRSSSSRe SS y ouii o 0 187 EEEE 1X BRSRRERE i Y BEC REHREEI a
8. e The default Users are as follows root as the administrative User and guest as a non administrative User e The Printer supports four 4 Users HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 60 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing Frequently asked Questions continued Question Answer What if lose the password for my Printer or it is not accepted See Reviewing the Dip Switches Factory default settings will be restored to the Printer if power is applied to the Printer with Dipswitch 1 in the ON position and Dipswitch in the OFF position Note This will reset all Print Server settings which includes static network settings user configurations and user passwords N What should I do if the IP address of my Printer is being changed by my network Follow this procedure 1 Contact your network administrator Ask that your current IP address be reserved or ask that they provide a specific IP address that you can use to configure the Ethernet interface OR 2 Choose an IP address that you know will not be used by any other PC server or network device Use those settings to configure your Printer with static network settings Caution Do not do this unless you know that these settings will always be available How do I reconfigure my PC Printer Driver to connect to a different Printer or different IP address Follow this
9. 3 Enter the IP address of the Printer you want to access into the address bar of the browser 4 Press Enter or click on GO 5 View the Home page The Home pages display general information about the Printer as shown in the next sections F Id Card Printer at Fargo Id Card Smart Card Id Badge Photo Id Card SEE File Edit View Favorites Tools Help ae gt gt Q pack X z x a A DO Search 5 2 Favorites 4 Gs Address 206 152 208 126 x Sa lt m a Internet HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 13 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the HDP600 Home Page a Fargo HDP600 S N 273 Home Page Microsoft Internet Explorer SEE gt File Edit Yiew Favorites Tools Help Q Back x a A Search Je Favorites za R X te Go Address a http 206 152 208 126 Home Network Status System Log Administration Help FARGO HDP600 Home Check out our web site for product information technical support and downloads System Information Label HDP625 w Lam Location Dave s Cube Contact Dave Print Server Information Serial Number 273 Hardware 9 4 s 40 nnini R dress 00 13 44 00 01 11 Firmware F 11 Internet HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing t
10. IMPORTANT Fargo Card Printers require highly specialized print Ribbons to function properly To maximize Printer life reliability printed card quality and durability you must use only Fargo Certified Supplies For this reason your Fargo warranty is void where not prohibited by law if you use non Fargo Certified Supplies To order additional materials please contact your authorized reseller HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 1 RESTRICTED USE ONLY LCD Messages Fargo Electronics Inc Important The procedures in this section apply for the HDP600 HDP600 LC and HDP600 CR100 HDP600 LC CR100 The LCD display shows the current status of the Printer Refer to the cause and solution tables in this section for all possible LCD messages Note These tables display the LCD messages in alphabetical order If the LCD message is communicating an error or requires an action these tables will also offer a solution to what should be done Reviewing LCD Messages Message Cause Solution Cancel Prompt Cancel the current print job or all jobs in memory Check Cards Error The Card Hopper is either empty or there was an error while feeding a card Add cards or check for an error Press RESUME to retry See Resolving a Card Hopper Empty Error Unable to Feed Error The Printer was unable to feed a card from the Card Hopper Check the following then press RESUME to con
11. Verify the density is set within specification 67 69 Check to see if the Ribbon Hubs are too tight Check the Printhead alignment See the Setting the Printhead Resistance procedure Film Wrinkle Check the peel off bar alignment with fixture TL 1733 Adjust the transfer tension See the Adjusting the Transfer Tension procedure Flashing Check for poor alignment of the peel off bars center plate or the Lamination Roller Lower the transfer tension See the Adjusting the Transfer Tension procedure Note Flash is typically caused by excessive heat or excessive transfer tension Smudge If smudge is on the leading edge of the card increase the transfer tension Verify the Take up Motor turns without delay when Lamination begins If the Motor delays increase the transfer tension Adjust the transfer temperature See the Adjusting the Transfer Temperature procedure Increase the transfer dwell time See the Adjusting the Transfer Dwell Time and Transfer Temperature procedure Note Smudge is typically caused by low heat or low transfer tension Film Chipping Check Printhead alignment Incomplete Transfer of Image onto Card Lower transfer tension if chipping is on the leading edge Increase the transfer temperature See the Adjusting the Transfer Temperature procedure Increase the transfer dwell time See the Adjusting the Transfer Dwell Time and Temperature procedure Continued on the next page HDP600 High De
12. b Select Laminate Front Side Laminate Back Side or Laminate Both Sides to specify the side s of the card to laminate Lamination Side Lamination Type No Lamination v 1 0 Poly Guard Lamination ki No Lamination Laminate Front Side Laminate Back Side Laminate Both Sides ors per inch Sensors Transfer Temperature 135 3 Celsius Default HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 74 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Lamination Type Step Procedure 1 Select one of the Lamination Type options according to which type of Lamination media is currently installed Two types of overlaminates are supported by the Driver Film Lamination and PolyGuard Lamination Custom versions of each type are also available e Select the Film Lamination option if the Thermal Transfer Film Overlaminate type is installed in the Lamination Module e Select the 0 6 PolyGuard Lamination option or 1 0 PolyGuard Lamination option for either patch thickness Note These require different heat settings and Lamination speeds Select the appropriate option according to the thickness of the PolyGuard material you are using e Select the PolyGuard Alternating Patch option only if using PolyGuard material that has alternating patch configurations on the same roll e g full patch on the front of the card and half patch on the back Lamination Side Lamination Type
13. x Cyan Balance Mz Dye Sub Intensi mmm 0 MC i Eki i 1 he xd i Resin Heat Front K Resin Heat Back K HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 44 RESTRICTED USE ONLY Fargo Electronics Inc Using the Image Color tab Step Procedure 5 As needed return all options to their factory settings by clicking on the Default button amp HDP600 Card Printer Printing Preferences Magnetic Encoding Lamination K Panel Resin Printer Info Card Device Options Image Color Image Transfer Contrast Gamma Yellow Balance Magenta Balance Cyan Balance Dye Sub Intensity YMC Resin Heat Front K Resin Heat Back K HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 45 RESTRICTED USE ONLY Fargo Electronics Inc Using the Image Transfer tab Use this tab to adjust the Image Position Transfer Dwell Time and Transfer Temperature Note The HDP600 CR100 Printing Preferences window has the same Image Transfer tab functionality as the HDP600 Printing Preferences window amp HDP600 Card Printer Printing Preferences Magnetic Encoding Lamination K Panel Agpo Card Device Options Image Color Image Transfer Image Position Vertical E 1 gi Horizontal y e Direction Card Travels through Printer Transfer Dwell Time 2 0 seconds per inch Transfer Temperature 190 0 Celsius
14. 5 Login as a root User if you are so prompted Note Any change of setting will only be accepted after you have successfully logged in E Fargo HDP 600 S N 273 System Log Microsoft Internet Explorer SEE a File Edit View Favorites Tools Help Q sack amp x E Ay r1 Search P Favorites EA A Address http 206 152 208 126 logpathConf htmi 0 v Eco System Log Q Log Name log1 Print Job Started Log Type Printer Error O Email e g userid domam com OUDP e g 192 168 0 1 or yslog domain name Log Destination TCP Connection Clear Changes Port 4010 Internet HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 32 RESTRICTED USE ONLY Fargo Electronics Inc Setting up Email Event logging Follow this procedure to enable logging using email notification Step Procedure Specify email logging 1 Select the System Log link 2 Select the link for the log name you want to view or configure the default choices are log1 or log2 3 Select the Email radio button to choose email log notification 4 Enter a valid e mail address in the associated textbox 5 Select Submit 6 Log in as a root User if you are so prompted Note Any change of setting will only be accepted after you have successfully logged in Fargo HDP600 S N 273 System Log Microsoft Internet Explorer DAR Ld
15. HDP600 Card Printer mm Card Jam Flipper Card has become jammed in the Printer s Flipper table Open the Printer s Top Cover and remove the Print Ribbon Clear any cards in the Flipper T able by using the Forward and or Reverse buttons located on the Printer s LCD display Re insert the Print Ribbon and close the printer s Top Cover Press the Resume button located on the Printer s LCD display to continue printing To cancel the print press the Cancel Print button from the Driver s display dialog and the Cancel button on the Printer s LCD display ox Ceen He HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 35 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Card Jam Laminator Error Symptom The Card Jam Lam Error is displayed on the LCD Step Procedure 1 Look for a jammed card in the Printer a b C d e Open the Printer s top cover Remove the ribbon from the Printer Check to see if a card is jammed in the Lam Station of the Printer If a card is jammed in the Printer use the Pause Resume button and the Cancel buttons to move the feed rollers and free the card Note The card can then be fed out of the Printer If no card was found in the Lam Station continue to Step 2 Test the TOF Sensor Note If the Printer has begun laminating the card and then jams it may be possible that the centering of the Lamination of the card has caused the j
16. Reviewing the Telnet Server The Ethernet interface has a command line interpreter Note The User can connect to the Printer using a Telnet session on their PC issue commands to the Printer and receive response from the Printer The Telnet commands are primarily used for network administration and they will not be used by most Users Note These commands will query the state of the Printer and configure various settings for the Printer These include network settings logging setting User names and User passwords HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 3 RESTRICTED USE ONLY Fargo Electronics Inc Network Management Interface The SNMP interface is described below Interface Description SNMP e The Ethernet interface is a fully manageable SNMP agent that supports MIB II e The Ethernet interface is MIB II compliant allowing SNMP managers to monitor protocol network and routing statistics Telnet Command Line Interface Initiating a Telnet Session This procedure shows how to initiate a Telnet session from a PC in order to access the Telnet services provided by the Printer Follow these instructions to issue Telnet commands Step Description 1 Identify the IP address of your Printer Note See the Accessing the IP address of your Printer 2 Initiate a Telnet session from a DOS window on your PC At the DOS prompt enter telnet IP Address Example C
17. 1 1 1 1 How to use the guide Safety Messages review carefully HDP600 Overview 1 3 Reviewing the HDP600 Block Diagram Reviewing the HDP600 Sequence of Operations Reviewing the HDP600 Boot up Sequence Reviewing the Lamination Module Sequence of Operations Reviewing the Lamination Module Boot up Sequence Section 2 Specifications Safety Messages review carefully Introduction 1 3 1 4 1 7 1 9 2 1 2 2 Reviewing the HDP600 Printer Overview table Reviewing the HDP600 Package Reviewing the HDP600 front Reviewing the HDP600 CR100 Card Printer HDP600 Regulatory Compliances HDP600 Agency Listings Technical Specifications Functional Specifications Printer Components Printer Components Printer Components Printer Components Printer Components Printer Unit Reviewing the Card Lamination Module Printer Components Reviewing the Overlaminates 2 2 2 3 2 3 2 5 2 5 LCD and Softkey Control Pad Print Ribbons Blank Cards Card Input and Output Hoppers Card Output Hopper and Reject Hopper Transfer Roller Reviewing the Thermal Transfer Film and PolyGuard Overlaminates Reviewing the CR 90 or CR 100 Patch Size Reviewing the Overlaminate Design Section 3 Installation Procedures Safety Messages review carefully Introduction 2 13 2 16 2 21 2 22 2 23 2 24 2 25
18. 9 Follow the Windows Installation Wizard instructions to install the Driver 10 When prompted by the Driver connect the Printer the Lamination power supplies and the USB cable 11 Continue with the Driver installation until prompted to exit by the Driver Note The Printer will automatically update the Firmware to include the Laminator 12 You have completed this procedure HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 52 RESTRICTED USE ONLY Fargo Electronics Inc Printing a Test Print Image Step Procedure 1 d From your computer s startup menu select Settings gt Printers and Faxes Windows XP or gt Printers Windows 2000 e Double click on the HDP600 Card Printer under the Printers window f Select Printing Preferences under the Printer drop down menu This will bring up the HDP600 Printing Preferences window 2 c Select the Card tab then click on the Test Print button as shown in Display A on the next page d When the Test Print button is selected an image is copied to the Printer Display A HDP600 Printer Driver Card Tab amp HDP600 Card Printer Printing Preferences M agnetic Encoding Lamination K Panel Resin Printer Info Card Device Options Image Color Image Transfer Card Size CA 80 Xi inches C mm Print width 2 204 Print Length 3 452 Card Type UltraCards Glossy PVC w Card Hopper Selection First Avail
19. B te j Address http 206 152 208 126 ioPortStatus html x Go Home Network Status System Log Administration Help Printer TCP IP Printer Status Interface Status idle Interface online Jobs Active Queued NOTE This page refreshes every minute Done Internet a HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 27 RESTRICTED USE ONLY Fargo Electronics Inc Using the System Log page The System Log page displays the current system log settings and allows the User to change the settings Note These settings configure how system logging occurs There are two logs E Fargo HDP 600 S N 273 System Log Microsoft Internet Explorer File Edit Yiew Favorites Tools Help 3 Q Back J x E EA Search e Favorites Address Ea http 206 152 208 126 logpathConf html 0 Home Network Status System Log Administration Help log log2 System Log Q Log Name logl C Print Job Started Log Type C Printer Error None OEmal e g userid domain com OUDP e g 192 168 0 1 or Syslog domain name OTCP Connection Clear Changes Log Destination Port 4010 HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 28 RESTRICTED USE ONLY Fargo Electronics Inc Changing the Log Name By default the names are log1 and log2 However you can rename
20. HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 46 RESTRICTED USE ONLY Fargo Electronics Inc Adjusting the Image Position controls Use the Image Position controls to position the image on a card to be adjusted Step Procedure 1 Adjust the Image Position values by clicking on the Vertical and Horizontal adjustment arrows e These values ensure that the Cards always remain in the same position as they travel through the Printer regardless of image orientation e The Card Illustration shown in the Image Position box will flip and rotate according to the selection of Portrait Landscape or Rotate 180 Degrees e The outline around the illustration will always remain in the same Landscape orientation v HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 47 RESTRICTED USE ONLY Fargo Electronics Inc The display below represents how the printed image will move in relation to the fixed card position as positive and negative image placement values are entered Step Procedure 2 Use the Vertical adjustment to move the image toward the rear of the Printer if a positive number is entered and toward the front of the Printer if a negative number is entered OR Use the Horizontal adjustment to move the image toward the card output side of the Printer if a positive number is entered and toward the card input side of the Printer if a negative number
21. No Lamination v Film Lamination v Film Lamination 0 6 PolyGuard Lamination Transfer Dwell Time 22 seconds 1 0 PolyGuard Lamination PolyGuard Alternating Patch Registered Film Lamination Transfer Temperature 115 7 Celsius Default HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 75 RESTRICTED USE ONLY Fargo Electronics Inc Adjusting the Transfer Dwell Time and Transfer Temperature Step Procedure 1 Adjust the Transfer Dwell Time and the Transfer Temperature to control the Lamination Dwell Time or through put speed of a card in seconds inch and the Lamination Temperature Selecting the Sensors button and Defaults button Step Procedure 1 Select the Sensors button to bring up a separate dialog box to calibrate the Lamination Sensor See below 2 Click on the Default button to return the Transfer Dwell Time and Transfer Temperature to the Default settings for the Lamination Type being used Lamination Side Lamination Type No Lamination v 1 0 PolyGuard Lamination ka Transfer Dwell Time 5 1 seconds per inch Sensors Transfer Temperature 135 3 Celsius Default HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 76 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Sensors button and Defaults button Step Procedure 1 Select the Lamination Tab s Sensors button to display options for calibrating the
22. Note The Printer will feed encode and eject a card Be sure to have high coercivity cards installed when running this test HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 20 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Lamination Color Resin YMCK L Self Test Step Procedure 1 Use this card to determine Lamination Placement and confirm that a the image colors are properly reproduced and b the Resin Panel is printing properly Note The Image consists of twelve spot colors YMC and RGB as well as gray density bars and thin resin lines HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 21 RESTRICTED USE ONLY Communications Errors Resolving the Communication Errors Fargo Electronics Inc Symptom s Incorrect output communications error on PC or Printer stalling no response from Printer no job printed paper out error Step Procedure 1 Confirm that the system meets the minimum requirements as shown here e IBM PC or compatible e Windows 98SE Me 2000 XP Pentium class 233 MHz computer with 64 MB of RAM or higher e 200 MB free hard disk space or higher e USB Port Optional Ethernet connection 2 Confirm the correct installation of the Printer Driver a Close the software program and check the Printer Driver b Reboot the computer c Ensure the Printer Driver is installed correctly Note Especia
23. Optimized for Graphics ba HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 42 RESTRICTED USE ONLY Fargo Electronics Inc Using the Image Color tab continued Cyan Balance 34 Magenta Balance CS S a 22 ee Dye Sub Intensity tv MC Resin Heat Front 7mm 0 IK Heh Pet beet E Meet mittens te th 21 Resin Heat Back 0 K eee wirenteet felti i he a he 1th HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 43 RESTRICTED USE ONLY Fargo Electronics Inc Using the Image Color tab continued Step Procedure 4 Control the amount of heat the Printer uses when printing with the resin black Panel by adjusting the Resin Heat slide e Move the slide to the left to cause less heat to be used in the printing process causing resin images to be lighter or less saturated OR e Move the slide to the right to cause more heat to be used causing resin images to be darker or more saturated Note This control can be helpful for fine tuning the sharpness of resin text and bar codes amp HDP600 Card Printer Printing Preferences Magnetic Encoding Lamination K Panel Resin Printer Info Card Device Options Image Color Image Transfer sesvosesvecsescusecscescseusssecessoteseessssssoscesssessesescesecsnseensseeseey oO fm a 4 x Gamma mmaa 0 Yellow Balance 32 Magenta Balance 22
24. RESTRICTED USE ONLY Fargo Electronics Inc Replacing the Card Cleaning Tape A Caution Replace the Card Cleaning Tape approximately every 2 000 to 3 000 prints depending on the cleanliness of the card stock or the environment in which the Printer is located Steps Procedure 1 Open the Printer s Top Cover 2 Pull the Cleaning Cartridge out of the Printer 3 Open the Cleaning Cartridge by pressing on the release tab of the clear Cleaning Cartridge Cover and pulling the cover up 4 Pull up on the used cleaning tape and lift it and the two Tape Rollers out of the Cartridge Note The Cleaning Roller can stay within the Cartridge 5 Insert the two Tape Rollers into the new Cleaning Tape loop 6 Place the Tape Rollers and the new tape back into the cartridge by a placing the Roller closest to the cartridge s handle and b pressing the second Roller into place A Caution Be sure to orient the new tape loop so that it extends over the Cleaning Roller once it is installed See below 7 a Set the clear Cleaning Cartridge Cover back into place A Caution Be sure the tabs on the cover are seated properly into the slots on the cartridge as shown below b When in place press down on the top of the cover until it snaps shut 8 Pull on the tape loop s tab to remove the backing from the tape 9 Insert the Cleaning Cartridge back into the Printer A Caution Be sure to push down on the cartridge un
25. Safety Messages review carefully Symbol Critical Instructions for Safety purposes Danger A Failure to follow these installation guidelines can result in death or serious injury Information that raises potential safety issues is indicated by a warning symbol as shown to the left To prevent personal injury refer to the following safety messages before performing an operation preceded by this symbol To prevent personal injury always remove the power cord prior to performing repair procedures unless otherwise specified To prevent personal injury make sure only qualified personnel perform these procedures Caution A This device is electrostatically sensitive It may be damaged if exposed to static electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the left To prevent equipment or media damage refer to the following safety messages before performing an operation preceded by this symbol To prevent equipment or media damage observe all established Electrostatic Discharge ESD procedures while handling cables in or near the Circuit Board and Printhead Assemblies To prevent equipment or media damage always wear an appropriate personal grounding device e g a high quality wrist strap grounded to avoid potential damage To prevent equipment or media damage always remove the Ribbon and Cards from th
26. e f printing black text or barcodes that are not TrueType fonts or black graphics select one of the three options listed under Print All Black With K Panel see the procedure below The Printer Driver will print areas of the image where it finds black coloring with the Print Ribbon s resin black K Panel as specified by each of the following options amp HDP600 Card Printer Printing Preferences Card Device Options Image Color Image Transfer Magnetic Encoding Lamination K Panel Resin Printer Info Custom Card Size Front Back AO ILL 0 200 4141 eal teeie as ale fea ol e Direction Card Travels through Printer Delete Print All Black with K Panel Full Card Undefined Area s Print YMC under K C Print K Only HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 50 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Full Card with the K Panel Resin tab Step Procedure Select the Full Card option to print the resin black K Panel for all black found within all areas of the image as shown below 1 amp HDP600 Card Printer Printing Preferences Card Device Options Image Color Image Transfer Lamination K Panel Resin Printer Info Magnetic Encoding Custom Card Size Front Back e X HY 0 0 Defined Area 7 Direction Card Travels through Printer Print All Black with K Panel RucccsSescsccesceceed a D efined Area s
27. tt TTT ls SSTT lm SRE SEREBEREL E E 0o WER RREERRRRERREED Eiin Arca X e Direction Card Travels through Printer Delete Print All Black with K Panel Full Card Print YMC under K Print K Only HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 53 RESTRICTED USE ONLY Fargo Electronics Inc Defining the Area to activate the Card Grid Step Procedure 1 Select on the appropriate Defined Area see below to activate the card grid in the upper half of the window e It is through this card grid that up to five areas can be defined as shown below e When the card grid is first activated then a small black square will appear at its default size of 2 x 2 6mm x 5mm and at its default location in the lower left hand corner 0 0 Note This square represents the first defined area amp HDP600 Card Printer Printing Preferences Card Device Options Image Color Image Transfer Magnetic Encoding Lamination K Panel Resin Printer Info Custom Card Size Front Back Sees SEE po 0 200 4 F 0 187 aly Ei r 0 20 H Y inches rT 6 mm EREEREREEREEREE 0 0 TTT TTT Tit F Defined Area X ra Direction Card Travels through Printer Delete HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 54 RESTRICTED USE ONLY Fargo Electronics Inc Measuring the Total Card area Step Procedure 1 Determine the area of the card to
28. 2 26 2 27 2 27 2 28 2 28 3 1 3 1 3 2 Time Requirement System Requirements Inspection HDP600 Unpacking the Printer Choosing a Good Location 3 2 3 2 3 3 About Moisture Condensation Printer Loading Procedures Loading the Print Ribbon Loading clear HDP Film into the Transfer Station Inserting the Card Cleaning Cartridge Loading the Overlaminate Connecting power to the HDP600 Printer Loading the Blank Cards 3 3 3 4 3 8 Printer Driver Installation Procedures Installing the HDP600 Printer Driver Printing a Test Print Image Card Lamination Module Installation HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 11 3 14 3 19 3 27 3 30 3 30 3 41 3 44 RESTRICTED USE ONLY Fargo Electronics Inc Introduction 3 44 Inspecting the Card Lamination Module 3 45 Unpacking the Card Lamination Module 3 45 Choosing a proper Location 3 45 Preventing Moisture Condensation 3 45 Installing the HDP600 Series Card Lamination Module 3 46 Printing a Test Print Image 3 53 Section 4 General Troubleshooting 4 LCD Messages 4 2 Reviewing LCD Messages 4 2 General Troubleshooting Guide 4 11 Magnetic and E card Troubleshooting Guide 4 16 Printing a Test Image 4 18 Reviewing the G
29. 99 2 Using the Diagnostics Utility print any one card from the Sample Cards tab e The diagnostics utility can be accessed through Printer preferences as shown below S HDP600 Card Printer Open Set as Default Printer Printing Preferences Fargo Diagnostics Utility Print aponte Firmware Updates Self Tests Magnetic Encoding Select an Image Below ae the Print button Card Size CR 80 CASO CR 1 Dual Sided Please note that printing these images uses the settings defined in your driver Check these settings before printing Help About Exit HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 11 13 RESTRICTED USE ONLY Fargo Electronics Inc Setting the Transfer EOF continued Step Procedure 3 Determine the amount of Transfer EOF adjustment needed by using a caliper to measure the Gap e The Gap Represents the distance from the Trailing Edge of the card to the edge of the image as shown below e See Using the Gap Distance Table This table will convert this Gap distance into an approximate adjustment value GAP FARGO D Card FFirters TEST HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 11 14 RESTRICTED USE ONLY Fargo Electronics Inc Using the Gap Distance Table Gap Distance Gap Distance res ee ra oe TOF Distance TOF Distance when LCD 99 Value when
30. ASCII 48 63 Track 2 See the table below ASCII 48 63 Track 3 See the table below HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 70 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the ASCII Code and Character Table ASCII Code Character ASCII Code Character ASCII Code Character 32 space 56 8 80 P 33 57 9 81 Q 34 58 82 R 35 59 83 S 36 60 lt 84 T 37 61 85 U 38 amp 62 gt 86 V 39 j 63 87 WwW 40 64 88 X 41 65 89 Y 42 66 B 90 Z 43 67 Cc 91 44 68 D 92 45 69 E 93 46 70 F 94 N 47 71 G 95 48 0 72 H 49 1 73 l 50 2 74 J 51 3 75 K 52 4 76 L 53 5 77 M 54 6 78 N 55 7 79 O HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 71 RESTRICTED USE ONLY Fargo Electronics Inc Using the Lamination tab only with Card Lamination Module Use this option to control specific Printer functions These options allow you to control the Printer s Lamination process Note The HDP600 CR100 Printing Preferences window has the same Lamination tab functionality as the HDP600 Printing Preferences window amp HDP600 Card Printer Printing Preferences Card De aman age Color Image Transfer Magnetic Encoding K Panel Resin Printer Info Lamination Position Horizontal m ajel e Direction Card Travels through Printer Lamination
31. Natural or Enhanced Select the appropriate Step Procedure 1 This will allow the selection between two different color levels e Natural the default selection is the standard HDP Series Color Tone This gives the image more brightness especially in the lighter tones e Enhanced gives the image a softer look with more detail in the lighter tones amp HDP600 Card Printer Printing Preferences Magnetic Encodin Lamination K Panel Resin Printer Info Card Device Options Image Color Image Transfer Ribbon Type M Full Color 2 Resin Black Auto Ribbon Select Film Type Clear Color Matching Algebraic z Color Tone Natural v Natural Resin Dither HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 31 RESTRICTED USE ONLY Fargo Electronics Inc Adjusting for the Resin Dither Select the appropriate dither method according to the type of image to be printed Note This option only affects those objects printed on the backside of a card with the resin black Panel of a YMCK or YMCKK Print Ribbon Step Procedure 1 Select Optimized for Photo when printing photo quality images with resin OR Select Optimized for Graphics when printing lower quality images e g clipart logos etc with resin amp HDP600 Card Printer Printing Preferences Magnetic Encodin Lamination K Panel Resin Printer Info Card Device Options Image Color Im
32. PolyGuard is available in either a 1 0 or 6 mil thickness and should always be used for those applications requiring the highest degree of card durability and security Overlaminate HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 2 27 RESTRICTED USE ONLY Reviewing the CR 90 or CR 100 Patch Size Fargo Electronics Inc Term Description Cross Reference CR 90 or PolyGuard Overlaminate is available in a See the Loading the CR 100 standard CR 80 patch size as well as a CR Overlaminate 90 and CR 100 patch size for laminating oversized CR 90 or CR 100 cards Note Thermal Transfer Film overlaminate will accommodate CR 80 and CR 90 card sizes but is not recommended for CR 100 cards Reviewing the Overlaminate Design Term Description Cross Reference Design Both PolyGuard and the Thermal Transfer See the Loading the Film overlaminates are available in either a clear or generic secure holographic type design Note Custom holographic type overlaminates are also available with specific designs patterns logos and security features Please contact the authorized reseller for more information about custom Overlaminates Overlaminate HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 2 28 RESTRICTED USE ONLY Fargo Electronics Inc Section 3 Installation Procedures Safety Messages review carefully Symbol Cr
33. Print Ribbon Options 2 11 Print Ribbons 2 21 Print Server 15 14 Print Speed 2 11 Print Speed Batch Mode 2 11 Print Station 8 4 Print Status Screen 2 18 Print Test Image 4 18 Print Test Image Setup Printer Show Error Count Show Card Count and System Upgrade 11 1 print the first page of a two page document 7 35 Print Timeout Error 4 9 Print Width 2 6 7 12 7 14 Print YMC Under K and Print K Only options 7 57 Print YMC Under K Print K Only options 7 57 Print Transfer Stations 9 11 Printed cards dark or light 4 80 printed image 7 48 printed text and barcodes 7 57 Printer 2 18 Printer 11 6 Printer 11 7 Printer Cleaning Kit 8 4 8 9 8 10 9 11 Printer Components 2 14 2 15 Printer Driver setup 7 49 Printer s Firmware 12 4 Printer s memory full 7 38 Printhead 2 14 15 15 Printhead cleaning 8 4 Printhead Cleaning Pen 8 4 Printhead power cable 4 70 Printhead Resistance 11 21 Printhead Temp 4 6 Fargo Electronics Inc Printing Method 2 10 Proper Settings 7 5 Prox Card Encoder 15 15 Prox card encoder not installed 4 9 Proximity cards 2 22 PVC 15 15 PVC laminate 2 22 Q Queue 15 15 R RAM Random Access Memory 15 15 RAM Memory Error 10 2 Rasterize 15 15 Reboot 15 15 recorded magnetic data 7 67 Registration 15 15 Regulatory Compliances 2 5 Reject Hopper 4 43 replace Sensor 4 36 Replacing the Card Cleaning Tape 8 5 Reset Prin
34. Rev 2 5 7 63 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Magnetic Track Options Use these options to customize the ISO encoded data format for each of the Magnetic Stripe s three tracks Step Procedure 1 Specify which of the three 3 tracks to customize by selecting one of the three track options e After making the required selection the Magnetic Track Options box displays the current set of customization options for the selected track e Remember that each track must be customized independently of the other two amp HDP600 Card Printer Printing Preferences Card Device Options Image Color Image Transfer Magnetic Encoding Lamination K Panel Resin Printer Info Encoding Mode Verification iso C JIsil Auto Eject 1st Error C Manual Eject Each Error Coercivity Retries HighCo LowCo 2 Magnetic Track Selection Tracki Track2 C Track3 Enable MLE Support HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 64 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Enable MLE Support checkbox Multi Language Extension MLE support in Windows XP can cause text strings to be broken up into fragments This fragmentation of the text string prevents magnetic encoding Step Procedure 1 Check this box to allow the Driver to process the fragmented text amp HDP600 Card Printer Printing Preferences C
35. See the Reviewing the Web Page Server section HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 11 RESTRICTED USE ONLY Fargo Electronics Inc Loggin g In When a User attempts to change any setting they are asked for a User name and password Note The Guest Users can only view settings Step Procedure 1 Enter the correct User name e The default administrative User name is root e The default non administrative User name is guest e Non administrative Users can only view settings 2 Enter the correct password e The default password is an empty string If the password has not been changed leave the field blank e See Password page procedure for changing passwords 3 Press Enter or click on the OK button 4 If the name and password is not accepted another login prompt will appear on screen Repeat this procedure with the correct User name and password Connect to 10 1 210 240 Administrat User name Password or root sd J Remember my password HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 12 RESTRICTED USE ONLY Fargo Electronics Inc Accessing the Home pages Step Procedure 1 Open a window for your network browser application on your local PC 2 Find the IP address of the Printer Note See the section Accessing the IP address of your Printer as needed to get this from the LCD of the Printer
36. To change or verify the appropriate Printer Driver options for the print job please refer to the topics describing each of the Printer Driver s tabs HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 RESTRICTED USE ONLY Fargo Electronics Inc Using the Card tab Using the Card tab HDP600 HDP600 LC Use this option to control specific Printer functions amp HDP600 Card Printer Printing Preferences M agnetic Encoding Lamination K Panel Resin Printer Info Card Device Options Image Color Image Transfer Card Size CR 80 Xi inches mm Print width 2 204 Print Lenath 3 452 Card Type UltraCards Glossy PC ow Card Hopper Selection First Available a Orientation Portrait C Landscape Copies Diagnostics Test Print About HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 11 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Card Size HDP600 and HDP600 LC Step Procedure 1 Select the appropriate card option e CR 80 This selection is the default form size for the HDP600 This will print a 2 125 X 3 374 image including a 04 over bleed on each of the 4 sides making the overall form size 2 204 X 3 452 56 X 87 7 mm e Custom This selection is used to create a custom form size from 1 0 x 3 0 to 2 204 to 3 452 25 4 X 76 2 mm to 56 X 87 7 mm amp HDP600 Card Printer Printing Preferences man
37. Windows 2000 Only Step Procedure 6 Click Next to continue a HDP600 Card Ready to Install nter Collecting information Setup is ready to start installing HDP600 Card Printer Preparing installation Installing Please click Next to install now Click Back to review your installation settings Finalizing installation 16 InstallAware HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 34 RESTRICTED USE ONLY Installing the Printer Driver Windows XP Only cont Fargo Electronics Inc Step Procedure 7 Wait during the installation E HDP 600 Card Printer Installing HDP600 Card Printer o o e e a File HDP6xxHLP chm Directory C Program Files Fargo Printer Driver Software HDP600 Card Printer Size 4799074 Cancel HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 o 3 35 RESTRICTED USE ONLY Fargo Electronics Inc Installing the HDP600 Printer Driver cont Step Procedure 8 Click on Continue Anyway Hardware Installation A The software you are installing for this hardware Printers N has not passed Windows Logo testing to verity its compatibility with Windows XP Tell me why this testing is important Continuing your installation of this software may impair or destabilize the correct operation of your system either immediately or in the future Microsoft stro
38. e PolyGuard Overlaminate 1 0 mil thick 125 prints Power Supply e 80W for HDP600 e 160W two 80W bricks for the HDP600 LC Print Area Over the edge on all accepted standard card sizes Printing Method HDP Dye Sublimation Resin Thermal Transfer HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 2 10 RESTRICTED USE ONLY Fargo Electronics Inc Technical Specifications continued Term Description Print Ribbon Options HDP600 and HDP600 LC e Full color YMC 700 prints e Full color with resin black YMCK 250 or 500 prints e Full color with two resin black Panels YMCKK 400 prints HDP600 CR100 and HDP600 LC CR100 e Full color with two resin black Panels YMCKK 400 prints e Full color with resin black and YMCKK 400 prints extra wide for over the edge printing on CR 100 cards All HDP Ribbons utilize Fargo s exclusive RibbonTraq system for maximum print quality performance reliability and ease of use Note No 1 CR100 The YMCKH and YMCKK Ribbons are used on the HDP600 HDP600 LC Printers and the HDP600 CR100 HDP600 LC CR100 Printers Note No 2 HDP600 print ribbons Indicates the ribbon type and the number of ribbon panels printed where Y Yellow M Magenta C Cyan K Resin Black O Overlay F Fluorescing Print Speed Batch Mode HDP600 and HDP600 LC see note below e 35 seconds per card 112 cards per hour YMC with transfer e 40 seconds per car
39. gt telenet 192 168 11 12 e All Telnet responses from the Printer will then be displayed in the Telnet session on the PC e All commands entered will be sent to the Telnet client in the Printer 3 Enter help or to get an on window list of supported Telnet commands C gt telnet 16 1 216 246 Network Print Server 1 1 5 login root Password Welcome root user 16 1 216 248 root gt HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 4 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Telnet Command Table The following table describes available Telnet commands Note You can enter partial full word commands the Printer will respond with additional help For example you can enter list and the Printer will respond with all subcommands to the list command Telnet Command Command Purpose Command Format Display help for Telnet commands help rasat Reset the Ethernet interface for s i the Printer Encoder Send a ping command to another ping lt IPADDR gt ping IP address as a test of the Ethernet interface HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 5 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Telnet Command Table continued Telnet Command Command Purpose Command Format list all Display all information about this list all Printer diff Display all differences b
40. optically inspected to provide the cleanest most scratch and debris reduced cards possible e Two types of these cards are available UltraCard and UltraCard Ill e UltraCard stock has a PVC core and offers medium card durability e Recommended UltraCard Ill stock has a 40 polyester core and offers high durability Both types of UltraCards produce printed images with a glossy photo quality finish HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 2 22 RESTRICTED USE ONLY Fargo Electronics Inc Printer Components Card Input and Output Hoppers Type Description Card Input The Card Input Hopper is where cards are initially loaded for printing Hopper Your Printer s hopper provides a large door that opens widely to make card loading simple and closes securely to help protect your card stock HDP600 and HDP600 LC The Printer will hold a maximum of 200 cards HDP600 has two Card Input Hoppers load 100 cards per Hopper based on a standard 30 mil card thickness e Load 100 cards in each of the two 2 Card Input Hoppers in the HDP600 Printers e Insert card weights as instructed in the HDP600 Training Video HDP600 CR100 and HDP600 LC CR100 The Printer will hold 100 cards in the Input Hopper based on a standard 30 mil card thickness e Load 100 cards in the Card Input Hoppers in the HDP600 CR100 and HDP600 LC CR100 Printers e Insert card weights as instructed in the HDP600
41. strap grounded to avoid potential damage To prevent equipment or media damage always remove the Ribbon and Cards from the Printer before making any repairs unless otherwise specified To prevent equipment or media damage take jewelry off of fingers and hands as well as thoroughly clean hands to remove oil and debris before working on the Printer HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 RESTRICTED USE ONLY Fargo Electronics Inc IMPORTANT Fargo Card Printers require highly specialized Print Ribbons to function properly To maximize Printer life reliability printed card quality and durability you must use only Fargo Certified Supplies For this reason your Fargo warranty is void where not prohibited by law if you use non Fargo Certified Supplies To order additional materials please contact your authorized reseller Adjusting the Card Size The Printer is configured to feed and print standard CR 80 sized cards unless it is the CR100 Printer in which case it prints the CR100 card size Note When loading cards which vary from the standard 30 mil thickness it is necessary to make simple adjustments to the Printer e Wider Cards HDP600 does not accommodate wider loads Please consult with your Fargo sales representative if you have wider card needs e Thicker or Thinner Cards If loading thicker or thinner cards into the Printer adjust the Card Thickness Adjustment Lever Adjusting th
42. 1 Review the following information e Symptom There is no Smart Card Encoder installed e Printer Error State No Smart Card Encoder is installed in the printer e LCD Error Display No Smart Card Encoder e Driver Monitor Error Display No Smart Card Encoder HDP600 Card Printer me No Smart Card Encoder No Smart Card Encoder is installed in the printer To cancel click on Cancel Printer ok Oee He HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 48 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a No Prox Card Encoder Error All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information e Symptom There is no Prox Card Encoder installed e Printer Error State Not Proximity Card Encoder is installed in the printer e LCD Error Display No Prox Card Encoder e Driver Monitor Error Display No Prox Card Encoder HDP600 Card Printer me No Prox Card Encoder No Proximity Card Encoder is installed in the printer To cancel click on Cancel Printer ok o Cee He HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 49 RESTRICTED USE ONLY Transfer Process Errors Resolving a Transfer Film Mark Not Found Error Fargo Electronics Inc All Troubleshooting procedures assume that only factory authorized supplies are in use in the Print
43. 4 Fargo HDP600 S N 273 Network Settings Microsoft Internet Explorer DA File Edit View Favorites Tools Help ay Q sax Q x la A Search e Favorites 2 A j Address amp http 206 152 208 126 tcpipConf html Go Home Network Status System Log Adminstration Help Network Settings Q Interface 10 100Mbps Ethernet IP Address 206 152 208 126 Subnet Mask 255 255 255 0 Default Gateway 206 152 208 7 Current Setti DNS Server Address 206 152 208 3 ettmgs Static DNS Domain Suffix FARGO COM TCP Window Size 2 MSS Packets Obtain an IP address automatically Use the following IP address IP Address 206 152 208 126 mm Settings Default Gateway 206 152 208 7 DNS Server Address 206 152 208 3 Internet HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 16 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Interface The Interface display indicates the network speed supported by the Printer Fargo HDP600 S N 273 Network Settings Microsoft Internet Explorer SEE File Edit View Favorites Tools Help ae 3 lt Back ap x a A P Search 5 Favorites 2 z te i Address http 206 152 208 126 tcpipConf html v EJ co Network Settings amp Interface 10 100Mbps Ethernet Internet HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 17 RESTRICTED USE ONLY Fargo Electronics Inc Revie
44. 7 Head Thermistor 4 5 Head Voltage Error 4 7 Headlift Motors 4 66 Headlift Sensors 4 66 Heat Seal 7 4 15 9 Heat sink 15 9 Heater Timeout 4 5 HiCo High Coercivity 15 9 High Coercivity 7 62 High Coercivity UltraCard IIIs 7 62 7 63 high coercivity Magnetic Stripes 7 60 high resolution 24 bit color images 4 93 holographic type overlaminates 2 28 Hopper Blocked Error 4 7 Fargo Electronics Inc Hopper Jam Error 4 7 Horizontal adjustment 7 48 HTML HyperText Markup Language 15 9 HTTP HyperText Transfer Protocol 15 9 Humidity 2 9 I IC Integrated Circuit 15 9 IC smart cards proximity cards 7 4 ID Identification 15 9 ID format 7 33 ID software applications 7 69 IEEE 1284 Institute of Electrical and Electronics Engineers 1284 15 10 IEEE 1284 Timeout 4 5 Image 15 10 Image color tab 7 30 7 42 7 45 Image Darkness 11 22 Image orientation 7 47 Image Placement 4 91 4 92 image placement problems 4 91 Image Position controls 7 47 Image Transfer tab 4 70 4 90 7 17 7 19 incorrect image darkness problems 4 81 Input 15 10 Input Hopper 15 10 Input Hopper Card Capacity 2 9 Interface 2 9 interface cable 12 4 Intermediate Transfer Media InTM 15 10 IPC 7 8 ISO 15 10 ISO 7811 2 Magnetic Stripe 7 68 ISO encoded data format 7 64 ISO option 7 62 7 63 ISO Standard Encoding Module 7 60 ISO Track Locations 7 68 J JIS C 6220 Type II cards 7 60
45. Definition Card Printer Encoder User Guide Rev 2 5 RESTRICTED USE ONLY Reviewing LCD Messages continued Fargo Electronics Inc Message Cause Solution Film Sensors are not calibrated Your film Sensors must be calibrated before the film will align properly Press CALIBRATE to set them at this time See Resolving a Transfer Film Sensor Not Calibrated Error Film is out The transfer film has run out Install a new roll of film and press RESUME to continue or CANCEL to reset See Resolving a Transfer Film Out Error Transfer film not installed The transfer film is not installed or it is broken Install the film and press RETRY or press IGNORE to continue with no film installed See Resolving a Transfer Film Not Installed Error Flip Command Error A flip command was sent to a Printer with no Flipper installed Cancel the print job and send a single sided print FPGA Load Fail The FPGA is not responding Verify that the Lamination Module cable is seated properly Head Temperature Error The Printhead is too hot Allow the Printhead to cool and press RESUME to continue If the problem persists there may be a problem with the temperature Sensor or the Printhead fan Call for technical assistance HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 Continued on the next page RESTRICTED USE ONLY Reviewi
46. Driver Monitor Error Display Laminator Check Power HDP600 Card Printer iW Laminator Check Power The Laminator s power is OFF Ensure that the laminator s power cord is properly connected cycle power and press the Resume button located on the Laminator s Front Panel to continue printing To cancel the Lamination press the Cancel Print button from the Driver s display dialog and the Cancel button located on the Laminators Front Panel ok Cee He HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 73 RESTRICTED USE ONLY Fargo Electronics Inc Resolving the Laminator Heater Off Error Step Procedure 1 Review the following information e Symptom The Laminator s Heater is OFF e Printer Error State The Laminator s Heater is OFF e LCD Error Display Laminator Heater Off e Driver Monitor Error Display Laminator Heater Off HDP600 Card Printer il s Laminator Heater Off The Laminator s Heater is OFF Press the Resume button located on the Laminator s Front Panel to continue To cancel the Lamination press the Cancel Print button from the Driver s display dialog and the Cancel button located on the Laminator s Front Panel ok Cee e HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 74 RESTRICTED USE ONLY Fargo Electronics Inc Resolving the Wrong Overlaminate Installed Error Step Procedure 1 Review the follow
47. Edit View Favorites Tools Help i Address http 206 152 208 126 reboot html Home Network Status System Log Administration Help System Passwords Upgrade Reboot Reboot Q NOTE The following actions will immediately shut down all services and reboot the HDP600 Print Server Reboot Reboot the Print Server Default Reboot the Print Server with factory default settings Internet HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 45 RESTRICTED USE ONLY Fargo Electronics Inc Resetting to Default Settings The Reboot page also allows the User to reboot the Ethernet Print Server into a default settings mode Note This simply restarts the Printer in a different state with the settings in memory temporarily ignored When the Default button is selected the stored settings in the Printers memory are not changed Step Procedure 1 Select the Administration link 2 Log in as a root User using the old password if you are so prompted Note Any change of setting will only be accepted after you have successfully logged in 3 Select the Reboot link 4 Select the Default button 5 Click the Yes button when prompted 6 Wait for the Printer to reboot and display the home page a Fargo HDP600 S N 273 Reboot Microsoft Internet Explorer File Edit View Favorites Tools Help Address http 206 152 208 126jreboot html Home Network Sta
48. Encoder User Guide Rev 2 5 Continued on the next page 15 17 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition Spooling Rather than moving a print job directly to the Printer the job is written to the disk so that the user can access the application faster while Windows takes care of printing in the background SS Start Sentinel The character denoting the end of a magnetic data string Stacker The device that moves the finished cards onto the output column ordering them First In First Out Stepper Motor A Motor whose shaft turns in discrete steps rather than continuously String A sequence of characters that form a line of data Surface mount A method of mounting circuit elements onto the surface of a circuit Board attached at solder pads rather than through holes in the Board Surge Protector An electronic device placed in serial to the Printer s power supply that prevents damage to the Printer from electronic surges and electrical current that is outside of the normal parameters Switch Box An electromechanical device to which a user can connect several peripheral devices to the Parallel Port simultaneously yet using the selector switch to designate the active port TAC Thermal Acceptance Composite cards Card stock produced by laminating sheets of PVC with sheets of PET for better thermal distortion resistance Ultra Ill cards Temp
49. Encoder is active during this step 11 The Headlift Motor engages moving the Printhead down until Headlift Sensor is activated All stop Continued on the next page HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 1 4 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing HDP 600 Series Card Printer Sequence of Operations continued Step Process 12 The Fan turns ON as required to keep head cool 13 The Ribbon Drives Film Drives and Print Platen Stepper turn ON and the Printhead burns the image data until the image data is depleted All stop Note The Ribbon Encoders and Film Encoders are active during this step 14 The Headlift Motor engages moving the Printhead up until the Headlift Sensor is activated All stop 15 The Ribbon Drives and Film Ribbon Drives advance until the Print Ribbon Encoder sees acceleration at release Note The Ribbon Encoders are active during this step 16 The Ribbon Drives move until the Print Ribbon Position Sensor finds the next panel All Motors stop Note The Ribbon Encoder is active during this step 17 Repeat Steps 9 to 15 for the appropriate number of color heat seal panels 18 The Film Ribbon Drives and Print Platen Stepper turn ON to advance the printed portion of the Film into position at the heated Transfer Roller using the Lamination Film Alignment Sensor 19 The Headlift Motor engages movi
50. File Edit view Favorites Tools Help Q sax amp x E A Search 5 Favorites g A ue i Address http 206 152 208 126 logpathConf html 0 v Efe System Log Q Log Name log Print Job Started Log Type Printer Error ONone ce userid domain com Destination bike oe or domain name Port 4010 Connection Clear Changes Internet HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 33 RESTRICTED USE ONLY Fargo Electronics Inc Specifying UDP Event logging Follow this procedure to enable logging to a UDP Syslog program Step Procedure 1 Select the System Log link e The messages will be sent via UPD packets to the Syslog port 514 of the specified host e Itis up to the host program to listen to these messages for processing e Asyslog host program is necessary to use this method such as Kiwi Syslog Daemon or WinSysLog Select the link for the log name you want to view or configure the default choices are log1 or log2 Select the UDP Syslog radio button Enter a valid IP address or domain name HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 34 RESTRICTED USE ONLY Fargo Electronics Inc Specifying UDP Event logging continued Step Procedure 5 Select Submit 6 Log in as a root User if you are so prompted Note Any change of setting will only be accepted after you have
51. Firmware Updater icon will appear in the Start Programs Fargo folder 6 Select the Firmware Updater icon displayed below to open the Firmware Updater application program pj Firmware Updater HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 12 2 RESTRICTED USE ONLY Fargo Electronics Inc Downloading Firmware Updates Step Procedure 1 Refer to the following steps to download Firmware updates 2 Select the Download Firmware button If you have Internet access this will automatically take you to the Firmware Updates section of the Fargo website If it does not manually open your browser and go to the Firmware Updates section in the Fargo Electronics Technical Support Web site http www fargo com tech_support 3 Select your specific Printer model and click on the Submit button Click on the Firmware file link labeled for the specific Printer model 4 Click on OK when prompted to Save this Program to Disk and then select a folder in which to save the Update file 5 a Once the file has been downloaded navigate to the location where the file was saved Note The Firmware Update file has been compressed for ease of downloading b Decompress the file by double clicking on the designated icon Firmware Updater Yersion 3 0 6 a Download Update File Select Update File Send Update File HDP600 High Definition Card Printer Encoder User Guide Rev 2 5
52. JIS II Japanese Industrial Standard 15 10 JIS II option JIS II mode JIS II Magnetic Head 7 61 JIS II Standard Encoding Module 7 60 Data Excess Error 4 4 Job Excess Data Error 4 7 K K Panel 15 10 K Panel Resin options 7 57 K Panel Resin tab 7 51 7 52 L Lam Calib Failed 4 8 Lam Card Flip Error 4 8 Lam Error 4 8 Lam Heater Timeout 4 8 Lam Lift Error 4 8 HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 16 3 RESTRICTED USE ONLY Lam Memory Error 4 8 Lam Pass Thru Error 4 8 Lamination 4 36 15 10 Lamination Arm 8 9 8 10 Lamination Sensor Calibration 4 95 Laminator Controls 2 26 LAN Local Area Network 15 10 Landscape 15 11 LCD Liquid Crystal Display 15 11 LCD and Softkey Control Pad 2 16 2 17 2 18 2 19 2 20 LCD Display 2 14 2 16 2 19 7 66 LCD Display Messages 4 2 4 3 4 4 LCD Firmware 12 7 LCD Menu 11 1 LCD Menu and Selecting an Option 11 1 LCD On Line Menu Navigation 11 1 LED Light Emitting Diode 15 11 LED Light 2 14 2 19 less heat 7 44 less saturated resin images 7 44 LoCo Low Coercivity 15 11 Low Coercivity 7 62 lower transfer temperature 7 4 LPT Port Line Printer Port 15 11 M Mag encoding 15 11 Mag stripe 15 11 Mag Track 15 11 Mag Verify 15 11 magnetic card analyzer 11 24 Magnetic Encoder 4 46 Magnetic Encoding tab 7 59 4 43 Magnetic Stripe Encoding Modules 7 60 Magnetic Stripe encoding pr
53. LCD 99 Value o oe Com o oe f es H e HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 11 15 RESTRICTED USE ONLY Fargo Electronics Inc Using the Gap Distance Table continued Gap Distance Print Offset amp TOF Distance 3 15 16 aii 18 19 20 Bh 9 23 24 25 25 337 28 HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 Gap Distance LCD EOF Distance when LCD 99 Value when LCD 99 Value om 0 120 51 0 117 52 0 113 53 0 110 54 0 107 55 0 103 56 0 100 57 0 097 58 0 093 59 0 090 0 087 0 083 A2 13 14 15 16 17 18 19 20 21 99 23 24 25 0 080 11 16 RESTRICTED USE ONLY Fargo Electronics Inc Using the Gap Distance Table continued Gap Distance Gap Distance HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 11 17 RESTRICTED USE ONLY Fargo Electronics Inc Adjusting the Transfer Tension This procedure positions the image correctly on the card Refer to the Preparing to adjust the Print Offset Transfer TOF and Transfer EOF procedure for proper sequence Step Procedure 1 Choose Menu Print Test Image and YMC Color Bars to print a test card 2 Record the Transfer Tension value on the test card last printed 3 Examine the test card 4 a Select MENU Setup Printer and Transfer Tension A Caution Reducing the Transfer Tension too much may c
54. Low Co gi f2 Magnetic Track Selection Tracki Track2 Track3 M Enable MLE Support pn i a Magnetic Track Options Bit Density Character Size ASCII Offset C 75BPI C 5Bits C NULL 128 BPI 7 Bits SPACE 210 BPI 8Bits C ZERO LAC Generation Character Parit C NoLRC C No Parity Even Parity C Even Parity C Odd Parity f Odd Parity Default HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 67 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the ISO Track Locations The magnetic Encoding Module encodes onto tracks in accordance with an ISO 7811 2 Magnetic Stripe For track locations review the display below 0 223 0 353 0 493 macki foro I TRACK2 0 110 Se TRACK3 0 110 HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 68 RESTRICTED USE ONLY Sending the Track Information Magnetic track data is sent in the form of text strings from the application software to the Printer Driver Fargo Electronics Inc In order for the Printer Driver to differentiate between Magnetic Track data and the rest of the printable objects specific characters must be added to the magnetic data to be encoded These specify the data that is to be encoded the tracks to encode and mark the start and stop of the data string In some cases these specific characters are automatically added to the string of track data by ID software applications In m
55. Magnetic Encoder Module ensure that it is seated securely into the Magnetic Module docking station If the issue persists replace the Magnetic Module See the HDP600 service manual for replacement procedures 5 If the Printer has no Magnetic Encoder Module verify that the encoding data was sent in error check the appropriate software user s manual for encoding instructions HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 46 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a No Magnetic Strip Present Error All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information e Symptom There is no Magnetic Strip present e Printer Error State The Printer is unable to find a Magnetic stripe on the card e LCD Error Display No Magnetic Strip Present e Driver Monitor Error Display No Magnetic Strip Present HDP600 Card Printer it No Mag Strip Present The Printer is unable to find a Magnetic stripe on the card Check the Cards and click on Cancel Print ok Cee He HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 47 RESTRICTED USE ONLY Fargo Electronics Inc E card Encoding Errors Resolving a No Smart Card Encoder Error All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure
56. ON HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 38 RESTRICTED USE ONLY Fargo Electronics Inc Installing the HDP600 Printer Driver cont Step Procedure 11 Select the Ribbon Type from the dropdown menu See Display A under this procedural step OR If the Ribbon Type is not known select the Auto Ribbon Select button See Display B under this procedural step Note The Ribbon needs to be installed for this procedure to work Display A Ribbon Type dropdown menu Select Installed Ribbon Type Select a Ribbon Type from the Drop Down EEK Full Color Resin Black v OR Select the Button Select Installed Ribbon Type Select a Ribbon Type from the Drop Down EEK Full Color Resin Black v Full Color K Full Color Resin Black M8 Full Color 2 Resin Black SH Full Color Resin Black Heat Seal Detect Installed Ribbon Type HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 39 RESTRICTED USE ONLY Fargo Electronics Inc Installing the HDP600 Printer Driver cont Step Procedure 12 Click the Finish button to complete the Installware Wizard 13 You have completed this procedure HDP600 Card Printer InstallAware Wizard x HDP600 Card Printer Setup Complete e ooo HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 40 RESTRICTED USE ONLY Fargo Electr
57. Portrait C Landscape Copies 1 ad Diagnostics Test Print About HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 19 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Card Hopper HDP600 CR100 and HDP600 LC CR100 only There is only one 1 Input Hopper for one hundred 100 CR100 cards amp HDP600 Card Printer Printing Preferences Magnetic Encoding Lamination K Panel Resin Printer Info Card Device Options Image Color Image Transfer Card Size Custom inches C mm Print width 2 440 Print Length 2 704 Card Type UltraCards Glossy PAC Card Hopper Selection First Available v Orientation Portrait C Landscape Copies l aul Diagnostics Test Print About HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 20 RESTRICTED USE ONLY Fargo Electronics Inc Setting the Orientation Select either the Portrait or Landscape radio buttons for Orientation Step Procedure 1 Select Portrait to cause the card to print in a vertical orientation OR Select Landscape to cause the card to print in a horizontal orientation Specifying the number of Copies Specifies the number of copies to be printed Orientation Portrait C Landscape Copies 1 d Diagnostics Test Print About HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 21 RESTRICTED USE ONLY Fargo Elec
58. Power Switch Turns the Printer power ON and OFF Power Port Connect to the included power supply USB Interface Port Connect to the Windows PC USB cable HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 2 15 RESTRICTED USE ONLY Fargo Electronics Inc Printer Components LCD and Softkey Control Pad The Printer provides a four line eighty 80 character LCD Displays that can communicate helpful information about the Printer s operation e The top three lines of the LCD Display will always be used to communicate print status error messages and menu options e The bottom line of the LCD Display will always be used to communicate the current function of the Printer s softkey buttons This section describes how the LCD Display and Softkey Control Pad work together Component Description Softkey The Printer has three softkey buttons that appear below the LCD Buttons Display Their current function is indicated by the words appearing above them This function will change according to the Printer s current mode of operation e Press the corresponding softkey button under the choice you want to select If no word appears above a particular button this indicates it has no function in that particular mode of operation The Printer also has another type of button on its control pad called scroll buttons These buttons are located just to the right of the LCD Display e Use these butt
59. Printer was built e g the digits 45 indicate week 45 of that year 80453289 The last four digits indicate the sequence number for the numeric order in which the Printers were built Reviewing Example No 2 Serial Number A1280224 1 A1280224 The first two digits in the serial number indicate the year the Printer was built e g the letter and digit A1 indicate the year 2001 A1280224 The third and fourth digits in the serial number indicate the week the Printer was built e g the digits 28 indicate week 28 of that year A1280224 The last four digits indicate the sequence number for the numeric order in which the Printers were built HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 13 2 RESTRICTED USE ONLY Fargo Electronics Inc Section 14 Reviewing Spare Parts Lists Reviewing Spare Parts List for HDP600 HDP600 LC HDP600 CR100 and HDP600 LC CR100 HDP600 Series Recommended Spare Parts List Effective Date To be added at a later date For current pricing see http www fargopartner com support_services The Spare Parts Lists for this Printer will be added at a future date HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 14 1 RESTRICTED USE ONLY Fargo Electronics Inc Section 15 Glossary of Terms Term Definition 24 bit color A color depth for an image that uses 8 bits for each color red blue green combining the possible 256 shades to provide
60. Printer Encoder User Guide Rev 2 5 7 61 RESTRICTED USE ONLY Fargo Electronics Inc Encoding the Mode Coercivity Magnetic Track Selection Use the ISO option for encoding capability for either high or low coercivity cards on tracks 1 2 and 3 and is the industry s standard mode of magnetic encoding Step Procedure 1 Select the Coercivity option to select the Magnetic Stripe type that matches the card type e High Coercivity 2750 4000 Oersted Fargo s High Coercivity UltraCard Ills are 27500e e Low Coercivity 300 Oersted 2 Select the Magnetic Track Selection option to specify which track is to be configured through the Magnetic Track Options if the application being used requires customization of the standard ISO encoding process amp HDP600 Card Printer Printing Preferences Card Device Options Image Color Image Transfer Magnetic Encoding Lamination K Panel Resin Printer Info Verification Auto Eject 1st Error C Manual Eject Each Error Coercivity are Retries a HighCo C Low Co oe ie Magnetic Track Selection Tracki Track2 Track3 Enable MLE Support Magnetic Track Options Bit Density Character Size ASCII Offset C 75 BPI C 5Bits f NULL 128 BPI 7 Bits SPACE f 210 BPI C 8Bits C ZERO LAC Generation Character Parity C NoLRC C No Parity Even Parity Even Parity C Odd Parity Odd Parity Default F Shift Data Left HDP600 High Definiti
61. Printing Preferences ge Transfer Printer Info Card Device Options Magnetic Encoding Lamination Custom Card Size Front Back co cE ak 0 200 nama ET inches mm Defined Area Direction Card Travels through Printer Delete Print All Black with K Panel Full Card ari e M Undefined Area s Print YMC under K C Print K Only HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 58 RESTRICTED USE ONLY Fargo Electronics Inc Using the Magnetic Encoding tab Use these options only if the Printer has an optional Magnetic Stripe Encoding Module installed Note The HDP600 CR100 Printing Preferences window has the same Magnetic Encoding tab functionality as the HDP600 Printing Preferences window Step Procedure 1 Select the Magnetic Encoding tab to display options for controlling the Magnetic Stripe encoding process Note The following describes these options and the Printer s magnetic encoding process amp HDP600 Card Printer Printing Preferences Card Device Options Image Color Image Transfer Magnetic Encoding Lamination K Panel Resin Printer Info Encoding Mode Verification Auto Eject 1st Error C Manual Eject Each Error Coercivity Retries HighCo LowCo pea Magnetic Track Selection Tracki Track2 Track3 Enable MLE Support Magnetic Track Options Bit Density Character Size ASCII Offset 75 BPI C 5Bits C N
62. RESTRICTED USE ONLY Fargo Electronics Inc Using the Encoding Mode option continued Step Procedure 1 Select the ISO Standard Encoding Module with a dual coercivity high or low encoding head Note By default the Printer Driver is set to encode according to ISO standards onto high coercivity Magnetic Stripes OR Select the JIS II Standard Encoding Module commonly used in Japan Select the JIS Il mode to encode only Track 2 Note 1 The JIS Il option provides encoding compatibility with the JIS C 6220 Type II cards commonly used in Japan No encoding customization options are available with the JIS II mode Note 2 A JIS II Magnetic Head must be installed in the Printer to use any of the JIS II options in the Driver amp HDP600 Card Printer Printing Preferences Card Device Options Image Color Image Transfer Magnetic Encoding Lamination K Panel Resin Printer Info Encoding Mode Verification C JIS Il Auto Eject 1st Error C Manual Eject Each Error Coercivity i mae Retries HighCo Low Co ees aal Magnetic Track Selection Tracki Track2 Track3 Enable MLE Support Magnetic Track Options Bit Density Character Size ASCII Offset 75BPI C 5Bits C NULL 128 BPI 7 Bits SPACE 210 BPI C 8Bits ZERO LAC Generation Character Parity C NoLRC C No Parity Even Parity C Even Parity C Odd Parity Odd Parity Default Shift Data Left HDP600 High Definition Card
63. Sensor HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 64 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Headlift Motor or Sensor Error All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information e Symptom The Printhead continuously cycles or does not cycle at all e Printer Error State Headlift Sensor is not detecting movement from the Headlift Cam e LCD Error Display Headlift Error e Driver Monitor Error Display General Error 2 Press the Cancel Print button on the Driver Monitor Error Display Message HDP600 Card Printer me Headlift Error The Headlift Sensor is not detecting movement from the Headlift Cam Reboot the Printer by cycling power To cancel press the Cancel Print button ok cmon He HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 65 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Headlift Motor or Sensor Error Step Procedure 3 Reboot the Printer by cycling the power 4 Cycle the Headlift Motors a Use the Fargo Diagnostic utility to cycle the Printhead to ensure proper printhead operation See the Card tab Diagnostic button in the Printer Driver b Verify that the Headlift Motor turns c Ifthe Motor does not turn or jams continue to Step 5 5 Check the Headlift Motor Main Boa
64. Side Lamination Type No Lamination v Film Lamination v Transfer Dwell Time 2 2 seconds per inch E Sensors Transfer Temperature 115 7 Celsius Default HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 72 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Lamination Position Step Procedure 1 The Lamination Position control allows you to adjust the horizontal position of the PolyGuard Overlaminate This control functions in the exact same fashion as the Image Position controls except only the horizontal position of the overlaminate requires adjustment e To adjust the Lamination position click on the Horizontal adjustment arrows e To move the overlaminate more toward the card output side of the Printer enter a positive number e To move the overlaminate more toward the card input side of the Printer enter a negative number Note The adjustment arrows point in the direction the patch will move on the card The maximum value for the Horizontal adjustment is 100 Pixels 10 Pixels about 03 8mm Lamination Position Horizontal ajel Direction Card Travels through Printer HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 73 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Lamination Side Step Procedure 1 a Select the No Lamination option if you do not want to use the Printer s built in Laminator
65. System Upgrade select NO to return to the READY screen HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 11 32 RESTRICTED USE ONLY Fargo Electronics Inc Section 12 Firmware Updates Important The procedures in this section apply for the HDP600 HDP600 LC and HDP600 CR100 HDP600 LC CR100 Card Printers The purpose of this section is to provide the User with information on the internal software or Firmware which controls all aspects of the Printer s operation New Firmware versions may be released containing enhancements such as improved reliability added features or better print quality New Firmware updates can be downloaded from the Internet and loaded into the Printer through its input port no chip replacement is needed Includes the USB and Ethernet ports Refer to the instructions in this Section to download and install Firmware updates Firmware Updater Application Program The Firmware Updater application program is the software required to send Firmware updates from the computer to the Printer To download and install the Firmware Updater from this site refer to the following steps using Step 1A or Step 1B as appropriate Step Procedure 1A Option A Insert the Software Installation CD into your computer s CD drive The CD browser is set to automatically open after a few seconds however you will not need the browser portion of the CD for this process a Once the CD browser has op
66. The Printer is unable to feed a card from the Input Hopper Ensure that cards are available and loaded correctly press the Resume button located on the Printer s LCD display to continue printing To cancel the print press the Cancel Print button from the Driver s display dialog and the Cancel button located on the Printer s LCD display ok Cee He HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 31 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Card Jam Error All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information e Symptom Card is jammed e Printer Error State Card TOF Sensor is detecting no card motion e LCD Error Display Card Jam e Driver Monitor Error Display Card Jam HDP600 Card Printer Card Jam Card has become jammed in the Printer Open the Printer s Top Cover and remove the Print Ribbon Clear any cards in the printer by using the Forward and or Reverse Buttons located on the printer s Top Cover Re insert the Ribbon and Close the Printer s Top Cover Press the Resume button located on the Printer s LCD display to continue printing To Cancel the print press the Cancel Print button from the Driver s display dialog and the Cancel button located on the Printer s LCD display ok Cer He HDP600 High Definition Card Printer Encoder User Guide Re
67. The Ribbon may jam or break if the setting is too high 6 Press Save to save the value 7 Print a test card as described in Step 1 8 Repeat Steps 1 to 7 until the image darkness is correct HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 11 22 RESTRICTED USE ONLY Fargo Electronics Inc Changing the Encoder Settings Make this selection to modify the Encoder settings These settings would need to be changed a if the Print Board is replaced or b if the Printer is upgraded to include an Encoder See Selecting from the HDP600 Menu Option Structure Tree_as needed Mag Yes No Comact Yes No Mifare Yes No iClass Yes No HID Prox Yes No Magnetic TOF 75 min 0 max Currert Value X Proximity TOF J9 nin 99 mx Curren Value X Encoder Settings Comact Sense Neg Pos Step Procedure 1 Select MENU Setup Printer and Encoder Settings 2 Change the desired option as needed Example Adding a Mag Encoder change MAG from No to Yes 3 Press SELECT to change the value HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 11 23 RESTRICTED USE ONLY Fargo Electronics Inc Setting the Magnetic TOF Use this setting to position the magnetic data at the correct distance from the leading edge of the card e The Magnetic TOF is the distance from the edge of the card to the Start Sentinel SS e The Start Sentinel marks the beginnin
68. These required settings are the following e P Address e Subnet Mask Enter the optional network settings for Ethernet communications across a router from other subnets The option setting is Default Gateway Enter the optional network settings for DNS These are the following e DNS Server Address e DNS Domain Suffix Select the Submit button to save these changes to stored settings in the memory of the Printer Note These settings will not be lost if the power is removed from the Printer HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 20 RESTRICTED USE ONLY Fargo Electronics Inc Changing to the static IP address mode continued Step Procedure 7 Log in as a root User if you are so prompted Note Any change of setting will only be accepted after you have successfully logged in 8 Reboot the Printer to effect this change See the Reviewing Web page security procedure Fargo HDP600 S N 273 Network Settings Microsoft Internet Explorer File Edit view Favorites Tools Help Address http 206 152 208 126 tcpipConf html Obtain an IP address automatically Use the following IP address TP Address 206 152 208 126 Subnet Mask 255 255 255 0 Default Gateway 206 152 208 7 DNS Server Address 206 152 2083 DNS Domain Suffix FARGO COM Stored Settings TCP Window Size 2 MSS Packets Clear Changes Note Chang
69. a color depth of 16 7 million colors AC Alternating Current An electrical current that reverses its direction at regular intervals typically 50 60 times a second Access Card The card for the SmartGuard security system A cared with embedded electronics that can be removed from the Printer locking the Printer and preventing unauthorized use Adhesion The firm attachment of a material to the card surface confirmed by using the Tape Test pulling an applied piece of adhesive tape Scotch 600 or equivelent off the card at 1 sec in to see if any material is pulled off by the tape Algebraic A type of color matching that takes the colors value of pixels and applies them to an algebraic equation to adjust the levels of hue saturation and brightness ANSI American National Standards Institute The United States Representative to ISO providing standardization for U S Manufactures prior or in addition to acceptance by ISO ASCII American Standard Code for A standard for processing information in computer processors An 8 bit character set of 255 decimal numbers each assigned to Information numbers letters punctuation and special characters Interchange AT Refers to an IBM standard in early computing with regard to the chipset and function of the Parallel Port set up in the BIOS B Black Black Dye Sublimation panels are distinguished from the black panel using resin by the
70. a mag stripe designated to contain the magnetic data string Troubleshooting The process of investigating and determining the cause of a problem TrueType TT A font format that produces each character using a mathematical equation rather than a graphical representation resulting in a much sharper cleaner image UltraCard The FARGO brand of card stock recommended for use in FARGO Printers with the necessary glossy surface and composed of PVC UltraCard III The FARGO brand of card stock recommended for use in FARGO Printers that laminate with the necessary glossy surface and composed of PVC and PET to prevent heat distortion Update The process of installing a new revision of software or Firmware to implement new changes to the Printer s command codes and procedures HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 Continued on the next page 15 19 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition UPS Un interruptible Power Supply An AC power supply typically powered by batteries which provides temporary power to the PC or Printer during an interruption of the supply voltage USB Universal Serial Bus A 1 5M sec 12Mbit sec serial communication interface that can support 127 separate devices consisting of 4 wires power ground data in and data out Virtual Memory A technique used b
71. also communicates any other Printer conditions of which you should be aware In this case the LCD will display Message on the first line and a brief description of the condition on the following lines e Like error messages help text explaining the particular condition can also be accessed by pressing the Help button HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 2 20 RESTRICTED USE ONLY Fargo Electronics Inc Printer Components Print Ribbons The Card Printer utilizes both dye sublimation and or resin thermal transfer methods to print images print to film and transfer film to card Since the dye sublimation and the resin thermal transfer print methods each provide their own unique benefits Print Ribbons are available in dye sublimation only and combination dye sublimation resin versions To make it easier to remember which Print Ribbons are which a letter code has been developed to indicate the type of Ribbon Panels found on each Ribbon This letter code is as follows EA Dye Sublimation Yellow Panel m Dye Sublimation Magenta Panel e Dye Sublimation Cyan Panel Resin Black Panel Heat Seal Panel HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 2 21 RESTRICTED USE ONLY Fargo Electronics Inc Printer Components Blank Cards A Caution Never run cards with a contaminated dull or uneven surface through the Printer Printing onto such cards will ultima
72. and HDP600 LC CR100 e Warranty Card e Registration Card e Sample Pack of 25 Ultra Card III not included with the HDP600 CR100 and HDP600 LC CR100 This is included with the HDP600 LC Only e Card Lamination Module Power Supply with Power Cord HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 2 RESTRICTED USE ONLY Fargo Electronics Inc Choosing a Good Location Follow these guidelines e Place the unit in a location with adequate air circulation to prevent internal heat build up e Use the Printer s dimensions as a guideline for the minimum clearances to the unit Note Allow for adequate clearance above the unit to accommodate the height of the unit with its Covers open e Do not install unit near heat sources such as radiators or air ducts or in a place subject to direct sunlight excessive dust mechanical vibration or shock About Moisture Condensation If the unit is brought directly from a cold to a warm location or is placed in a very damp room moisture may condense inside the unit Should this occur print quality may not be optimum Leave the unit turned OFF in a warm dry room for several hours before using This will allow the moisture to evaporate HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 3 RESTRICTED USE ONLY Fargo Electronics Inc Printer Loading Procedures Loading the Print Ribbon Note Fargo Card Printers require highly specialized supplies to func
73. become jammed in the Printer s Flipper Table e Printer Error State A card has become jammed in the Printer s Flipper Table e LCD Error Display Card Jam Flipper e Driver Monitor Error Display Card Jam Flipper HDP600 Card Printer w Card Jam Flipper 4 Card has become jammed in the Printer s Flipper table Open the Printer s Top Cover and remove the Print Ribbon Clear any cards in the Flipper Table by using the Forward and or Reverse buttons located on the Printer s LCD display Re insert the Print Ribbon and close the printer s Top Cover Press the Resume button located on the Printer s LCD display to continue printing To cancel the print press the Cancel Print button from the Driver s display dialog and the Cancel button on the Printer s LCD display ok Cee He HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 34 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Card Jam Flipper Error Step Procedure 2 Open the Printer s Flipper Table Module Cover a Clear any cards in the Flipper Table Module by using the Forward and or Reverse buttons located on the Printers Top Cover b Ensure that the Flipper Table Module can rotate freely Close the Printer s Flipper Table Module Press the Resume button on the Printer s Top Cover to continue printing e To cancel the printing press the Cancel Print button from the Driver s display dialog
74. control to align the PolyGuard Overlaminate patch on the card Decrease the Lamination TOF value to move the overlaminate patch more toward the leading edge of the card e TOF will not move the patch It adjusts when the head lifts after patch has been applied The numbers being entered for the settings are in Pixels The number of Pixels is equal to the measurement in inches times 300 or the measurement in mm times 11 8 For example 0 100 inches or 2 54mm equals 30 increments on the LCD Once adjusted this value will be stored in the Lamination Module Note This adjustment can also be made more easily through the Printer Driver but it will not be stored in the Lamination Module Rear of Printer Card Output Card Input Side of Printer gt Side of Printer Leading Edge Trailing Edge of Card of Card Direction card travels through printer Front of Printer HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 11 29 RESTRICTED USE ONLY Fargo Electronics Inc Adjusting the Lamination Sensor Calibration Step Procedure 1 Applies only if the Printer is equipped with the Card Lamination Module Note This setting reports the current Lamination Sensor calibration setting as dictated by the Printer Driver s Sensor calibration procedure In most cases this will not need to be changed Adjusting the Lamination Temperature Setting Step Procedure
75. define Note This area is indicated by the dashed outline as shown below The easiest way to determine the size of this area is to actually print a card and look at it in the same orientation as when it exits the Printer 2 Measure the total area and enter those dimensions into the dimension boxes Note The minimum size an area can be is 2 x 2 5mm x 5mm identification Card Karen Atkins Access Level 2 ID 1234478 Goleeetetea hse i iw 2 HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 55 RESTRICTED USE ONLY Fargo Electronics Inc Measuring the Area to be positioned on the Card Step Procedure 1 Once the area is sized properly measure the location where this area is to be positioned on the card a Measure from the lower left corner of the card up and over to the lower left corner of where the defined area is to begin b Enter these values into the X and Y boxes as shown below c Note that the card grid lines are spaced at 2 5mm intervals Karen Atkins Access Level 2 ID 1234478 ee ee ee ee ee eo EEE es ea ee n m HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 56 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Print YMC under the K and Print K Only options Step Procedure 1 Use the Defined Area function a Define an area by clicking on the Defined Area UP arr
76. errors out as soon as it receives data from the PC e Printer Error State The Ribbon installed does not match the Printer Driver information e LCD Error Display Invalid Ribbon e Driver Monitor Error Display Invalid Ribbon HDP600 Card Printer me Invalid Ribbon An incorrect Print Ribbon has been installed in the Printer Check that the ribbon is correct for the printer and retry To cancel click on Cancel Print ok Cee He HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 63 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Wrong Ribbon Error Step Procedure 2 Verify the Driver settings are correct a Open the Printer Control Panel from the Computer e lf using Windows 98SE Me right click on the HDP600 Card Printer Icon and select Properties e f using Windows 2000 XP right click on the HDP600 Card Printer and select Printing Preferences b Click on the Device Option tab Click on the auto select button Check that the Ribbon type matches the Ribbon selected Press on the Resume button If the issue persists continue to Step 4 Remove the rear cover and check that the Ribbon RFID cable is securely connected to the Main Board J 5 and the RFID Sensor e f the connections are loose reattach it e Press on the Resume button e If the connections are good or if the issue persists continue to Step 5 Replace the Ribbon RFID
77. file 12 3 HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 16 1 RESTRICTED USE ONLY Contrast 15 3 Contrast Gamma 7 42 Control panel 15 3 Copies 7 21 copyright version information 7 24 CR 100 15 4 CR 100 patch size 2 28 CR 79 15 4 CR 80 7 12 CR 80 15 4 CR 80 and CR 100 7 15 CR 80 CR 90 and CR 100 7 14 CR 90 15 4 CR 90 or CR 100 2 28 CSA 2 5 Cursor 15 4 Custom 1 Custom 2 options 7 5 7 17 7 19 custom Image Transfer settings 7 5 customization options 7 64 D Darkness 15 4 Data Cables 4 70 DB 9 15 4 DC Direct Current 15 4 DC Motor 15 4 Decrease Increase the Print Offset value 11 10 Default 15 4 Default button 7 45 Defined Area s check box 7 54 Defined Area s option 7 52 Defrag 15 4 Device Option tab 4 64 Dimensions 2 8 DIP switches Dual In line Package Switches 15 4 Direct to Card DTC Printing 15 5 direct to card printing 7 4 disable printing 7 39 Disables Magnetic Verification 4 95 disk cleanup utility 4 23 Display 2 8 Dither 15 5 dither method 7 32 DMA Direct Memory Access 15 3 Dongle 15 5 Dot 15 5 Dot pitch 15 5 Download 15 5 DPI Dot Per Inch 15 5 DRAM Dynamic Random Access Memory 15 5 DRAM Memory Error 10 2 Driver 15 5 Duplex Printing 15 5 dwell temperature 7 17 Dwell Time 7 8 15 6 Dye Migration 15 6 Dye Sub Intensity setting 4 82 Dye Sub Intensity slide 7 42 dye sub printed im
78. file A temporary file generated automatically by Windows to store the information for an active document Windows should delete these files when the application is closed Test Print A file stored in or generated through windows that is sent to the Printer to test basic functionality Thermistor An electronic resistor on the Printhead with a resistance value that varies in proportion to the heat to which it is exposed Continued on the next page HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 15 18 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Overlaminate Term Definition Thermocouple A device for measuring temperature using a junction of two wires of dissimilar metals that produce a voltage when heated that varies proportionally with the temperature Thin Film A 0 25 mil thick resin material that enhances card security and durability applied over the printed surface with a hot Roller Available as clear or with embedded holographic type security images Through hole A method of mounting circuit elements with the leads passing through holes in the circuit Board and soldered on the opposite side Timeout An interruption of a print job that occurs when a function is not completed in the time allotted by the operating system TOF Top of Form The leading edge of the card as it travels through the Printer Track The area on
79. film has run out Install new transfer film and press RESUME to continue or CANCEL to reset ok Cee He HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 53 RESTRICTED USE ONLY Fargo Electronics Inc Printing Process Errors Resolving a Ribbon Sensor Error Ribbon Miscue All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information e Symptom The Printer rolls through Ribbon and errors out e Printer Error State The Printer cannot find the next panel on the Ribbon e LCD Error Display Ribbon Miscue e Driver Monitor Error Display Ribbon Sensor HDP600 Card Printer me Ribbon Sensor Error The Printer cannot find the next panel on the Print Ribbon Check that the Ribbon is installed properly and press resume To cancel click on Cancel Print ok Heo HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 54 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Ribbon Sensor Error Ribbon Miscue Step Procedure 2 Open the front cover and remove the Ribbon a Check that the Ribbon is in good condition and not wrinkled or broken b If Ribbon is broke or wrinkled repair the Ribbon and wind up the take up roll 4 color panels past the damaged area 3 Press on the Resume button If the issue persists continue to Step 4 4
80. mask Specifies a 32 bit value that routers use to send a message to the correct subnet Default Specifies the address of the router in a network using subnets that gateway forwards traffic to a destination outside of the subnet of the transmitting device Telnet This is a common terminal emulation program that allows a User to send commands to a TCP IP connected device and receive the responses UDP User Defines a protocol for sending and receiving messages on a network Datagram Protocol Syslog The standard method for logging system events Root User A User with administrative rights to change any Printer settings Guest User A User without rights to change Printer settings Ping A common utility or command that sends a message to network devices asking for a return message Note This is used to diagnose if the device is on the network or to troubleshoot the connection HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 65 RESTRICTED USE ONLY Fargo Electronics Inc Section 6 Card Lamination Module Important The procedures in this section apply for the HDP600 LC and HDP600 LC CR100 Card Printers The purpose of this section is to provide the User with specific information on Printer adjustment procedures Reviewing the Card Lamination Module HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 6 1 RESTRICTED USE ONLY Fargo Electronics Inc
81. or media damage refer to the following safety messages before performing an operation preceded by this symbol To prevent equipment or media damage observe all established Electrostatic Discharge ESD procedures while handling cables in or near the Circuit Board and Printhead Assemblies To prevent equipment or media damage always wear an appropriate personal grounding device e g a high quality wrist strap grounded to avoid potential damage To prevent equipment or media damage always remove the Ribbon and Cards from the Printer before making any repairs unless otherwise specified To prevent equipment or media damage take jewelry off of fingers and hands as well as thoroughly clean hands to remove oil and debris before working on the Printer HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 RESTRICTED USE ONLY Fargo Electronics Inc Cleaning inside the Printer Step Procedure 1 Open the Lamination Arm 2 Remove the Print Ribbon and HDP Film from the Printer 3 If you have a can of compressed air blow out all visible areas of the Printer interior Note Remove any debris that may be inside OR If you do not have a can of compressed air use a cleaning pad from the Printer Cleaning Kit to wipe out all visible areas inside the Printer Note Remove any debris that may be inside A Caution Be extremely careful not to let any alcohol drip inside the Printer 4 Re instal
82. procedures to access the IP Address of your Printer model Accessing the HDP600 IP address Step Procedure 1 Apply power to the Printer 2 Ensure that the Printer is connected to your network 3 Wait up to one 1 minute to allow the Printer to configure the IP address 4 Select MENU on the LCD 5 Select System Info on the LCD 6 View the IP address displayed as a dotted quad number Example 168 192 1 1 HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 51 RESTRICTED USE ONLY Fargo Electronics Inc Upgrading the Main Firmware with the Fargo Diagnostics Utility The Printer Server Firmware upgrades for the DTC400 HDP600 are done from the Upgrade web page for the Printer See the Upgrade web page description The Main Printer Firmware upgrades are done with the same procedure as the USB connected Printer Note The PC doing the upgrade must have a Driver installed for the Fargo Printer to be upgraded Step Procedure 1 Run the Fargo Diagnostic Utility by selecting from the start menu the following Start gt Programs gt Fargo gt Fargo Diagnostic Utility 2 Select the Fargo Printer to upgrade from the drop down box 3 Go to the Firmware Updates tab 4 If you need to download the update file from the Internet then select the Download Firmware button 5 Choose the update file with the Select Firmware button 6 Put your Printer into the u
83. replace the Encoder Sensor HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 57 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Ribbon Out Error All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information e Symptom Printer will not print e Printer Error State The Ribbon Sensor has detected the End Of Ribbon mark e LCD Error Display Ribbon Out e Driver Monitor Error Display Ribbon Out 2 Replace the Ribbon a Press on the Resume button HDP600 Card Printer me Ribbon Out The Print Ribbon installed in the printer is empty Install a new Print Ribbon and press the Resume button located on the Printer s LCD display to continue printing To cancel the print press the Cancel Print button from the Driver s display dialog and the Cancel button located on the Printer s LCD display ok Cee He HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 58 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a No Ribbon Installed Error All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information e Symptom The Printer errors are out as soon as it receives data from PC e Printer Error State The Printer RFID Sensor is not receiving a signal from
84. settings depending on lone net opts Nep the other settings from Restore the network store net from default current settings from either the default settings or the current settings ifc mode Specify the Ethernet store ifc mode interface mode as auto 1Ohalf 1 Ofull 1 00half 1 00full automatic full or half duplex 10 or 100 mHz from Set the Ethernet mode store ifc from default current settings from the default or current settings HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Telnet Command Table continued Telnet Command Command Purpose Command Format save Save all current save settings as the stored settings in the permanent memory load Take the settings from load the stored memory and make them the current settings Ipstat Display information Ipstat about the Printer status This includes the status and device response See the Printer web page description cancel Cancel a specific print cancel 10 job from the print queue quit Stop the current Telnet quit session Ethernet Web Pages Standard Procedures Reviewing Web page security You can use the web pages from your Fargo Ethernet connected Printer to view several attributes about the Printer Users must have administrative rights and they must enter the correct password to alter settings of the Printer
85. the Disable Printing option Use this option to disable the printing capabilities of the Printer while still allowing the Printer to encode cards Note This option is useful to encode or re encode preprinted cards without wasting additional time or printing supplies Step Procedure 1 Select this option to ensure no print data will be sent to the Printer while all encoding instructions will be sent according to how they are configured within the software This option also allows you to laminate the card ia ai Si HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 39 RESTRICTED USE ONLY Fargo Electronics Inc Using the Image Color tab HDP600 Use this tab to adjust color properties Note The HDP600 CR100 Printing Preferences window has the same Image Color tab functionality as the HDP600 Printing Preferences window Step Procedure 1 Select the Algebraic color matching option see the Device Options tab shown below to control the Contrast and Gamma of the printed image as well as the individual color balance of Yellow Magenta and Cyan see Image color tab shown below amp HDP600 Card Printer Printing Preferences Magnetic Encodin Lamination K Panel Resin Printer Info Card Device Options Image Color Image Transfer Ribbon Type M Full Color 2 Resin Black Auto Ribbon Select Film Type Clear Color Tone TH Resin Dither Optim
86. the Print Back Side First option Step Procedure 1 Select this option If you need to print the first page of a two page document on the backside of the card OR If you need to print the resin black on the chip side of the Smartcard The second page of the document will be printed on the front side of the card Print in Single Card Mode f Disable Printing Rotate Front 180 Degrees Rotate Back 180 Degrees HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 35 RESTRICTED USE ONLY Fargo Electronics Inc Using the Print Back Side Only option Use this option to print only onto the backside of cards Step Procedure 1 Select this option to print only onto the backside of preprinted cards that must have their Magnetic Stripe or smart card chip encoded Note Load the cards in the usual fashion e When this option is selected the Print Both Sides option is automatically disabled e When attempting to print a two page document if Print Back Side Only is selected the first page of the document will print on the backside of the card e The second page of the document will then be printed on the back of a second card Print Both Sides Print in Single Card Mode l Disable Printing Rotate Back 180 Degrees HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 36 RESTRICTED USE ONLY Fargo Electronics Inc Using the Rotate Front
87. the Ribbon e LCD Error Display No Ribbon e Driver Monitor Error Display No Ribbon Installed HDP600 Card Printer me No Ribbon Installed No Print Ribbon is installed in the Printer Install a Certified Print Ribbon and press the Resume button located on the Printer s LCD display to continue printing To cancel the print press the Cancel Print button from the Driver s display dialog and the Cancel button located on the Printer s LCD display ok Cern He HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 59 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a No Ribbon Installed Error Step Procedure 2 Verify that a Ribbon is installed in the Printer a Press on the Resume button b If the issue persist continue to Step 3 Remove the rear cover and check that the Ribbon RFID cable is securely connected to the Main Board J 5 and the RFID Sensor e lf the connections are loose reattach them e Press on the Resume button e If the connections are good or if the issue persists continue to Step 4 Replace the Ribbon RFID Sensor HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 60 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Invalid Ribbon Error All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information
88. the image is properly centered they will be left off of the card when transferred See the display below Choose MENU Setup Printer and the setting to be changed b Change the value and press Save to save the value c If the settings are lost due to replacing the Main Print Board set the starting values to the settings listed on the label inside of the Printer Alignment Arrows HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 11 7 RESTRICTED USE ONLY Fargo Electronics Inc Preparing to Adjust the Print Offset Transfer TOF and Transfer EOF Step Procedure 1 Before starting the alignment procedures you must first establish a baseline from which to start the adjustments Before adjusting the Print Offset TOF and EOF the Print and Transfer Film Sensors should be calibrated e Ensure that the Film is loaded into the Printer and that no Film marks are resting under Sensors e Close the Lid and all other covers e From the Sensor Calibration menu select Calib Film Sensors The Printer will then calibrate the Sensors automatically 2 Select MENU Setup Printer Print Settings 3 Select the Print Offset button 4 Set baseline for CR 80 to 15 and CR 100 to 30 and press the Select button 5 Select Transfer TOF 6 Set to 40 and press the Select button 7 Select the Transfer EOF button 8 Set to ZERO and press the Select button HDP600 High Definition Ca
89. ticks per revolution The Printer s Encoder wheel both detects motion and measures the amount of rotation in the movement of the Ribbon Engine A generic term for a collection of systems and mechanisms that is dedicated to executing a specific function A Printer that also laminates would have both a print engine and a Lamination engine EOF End Of Form The trailing edge of the card detected to indicate when the Printer should stop printing EPP Enhanced Parallel Port A type of Parallel Port mode developed by Intel to increase the port throughput EPROM Electronically Programmable Read Only Memory A microchip based non volatile memory storage device that cannot be rewritten in the field Firmware for many Fargo Printers is stored on these chips and so a change of the chip is necessary for an upgrade Escape sequence A string or control character that indicates to the processor that what follows is a command and not data ESD ElectroStatic The discharge of static electricity high voltage low current that Discharge can damage electronic devices Ethernet A system of networking a series of computers for the sharing of data or peripherals Film A thin flexible transparent sheet used to carry dye impregnated material or resin to be transferred to the card Firmware The instruction set stored in chip memory inside the Printer that controls functional and operational d
90. you must find a different available IP address 4 If the Printer reports an IP address then e Verify that it matches subnet of the network where it is connected If your Printer has DHPC disabled then e The static IP address may have been previously set for a different subnet HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 55 RESTRICTED USE ONLY Fargo Electronics Inc Verifying that your PC can access the Printer using the ping command Step Procedure 1 Follow these instructions to issue a ping command to the Printer At a DOS prompt enter ping IP Address Example C gt ping 210 1 10 240 e Ifthe ping response is successful move on to the next troubleshooting procedure See Display A below e If the ping response is not successful continue to step 2 of this procedure See Display B below Display A Example of sending a ping to the Printer with a successful response BEE IC gt ping 10 1 210 248 Pinging 16 1 216 246 with 32 bytes of data 16 1 2186 246 bytes 32 time lt ims TTL 30 19 1 216 24 bytes 32 time lt ims TTL 36 10 1 210 240 bytes 32 time lt ims TTL 3 19 1 216 24 bytes 32 time lt ims TTL 36 Ping statistics for 16 1 2186 246 Packets Sent 4 Received 4 Lost z loss Approximate round trip times in milli seconds Minimum ms Maximum ms Average ms iC gt Display B Example of ping timeout to an invalid IP a
91. 0 Included Optional Card Printer Encoder 100 per Hopper HDP600 LC Dual 2 200 CR 80 Included Included Sided Card 100 per Printer Encoder Hopper HDP600 CR100 Dual 1 100 CR 100 Notincluded Optional Sided Card for single Printer Encoder Hopper HDP600 LC CR100 1 100 CR 100 Not included Included Dual Sided Card for single Printer Encoder Hopper HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 2 2 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the HDP600 Package These items are included with your HDP600 Unpacking Instructions and Training Video CD Software Installation CD includes Printer Driver Cleaning Roller Assembly One 1 power supply with Printer one 1 power supply with Laminator Card Feed Weights Reviewing the HDP600 front HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 2 3 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the HDP600 CR100 Card Printer Display A HDP600 CR100 Printer with detached Output Hopper HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 2 4 RESTRICTED USE ONLY Fargo Electronics Inc HDP600 Regulatory Compliances Term Description CSA cUL The Printer manufacturer has been authorized by UL to represent the Card Printer as CSA Certified under CSA Standard C22 2 No 60950 1 03 File Number E145118 FCC The Card Printer complies with the r
92. 00 Check the Ribbon orientation Verify that you are using the correct Ribbon type See the Adjusting the Ribbon Type procedure Use the multi meter to check for proper Ribbon Sensor voltage See the Reviewing the Sensor Locations and Voltages section Check to see if the Ribbon drive DC Motors D840980 are rotating in the correct direction HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 13 RESTRICTED USE ONLY Fargo Electronics Inc General Troubleshooting Guide continued Possible Solution Film won t queue up Verify the Film Sensors have been calibrated See Film Sensor Errors See the Sensor Testing section Check to see if the Film Drive DC Motors D840980 are rotating in the correct direction Check the Film Drive Hubs D841152 XX and verify the Hubs are not cracked Input Roller Verify the cable D840687 is plugged into the Sensor 840176 continually spins on and the Circuit Board J58 powerup Replace the cable D840687 See the Removing the PCB Board Assembly A000300 procedure in the HDP600 Service Manual Card Jam during Check the peel off bar height with fixture TL 1733 PUNG BU MICANS Verify the TOF and print offset are correct Replace the Stepper Motor Cable D860120 Verify the Lamination Roller D880146 spins freely Warning The Lamination Roller may be extremely hot Printer will queue up In the diagnostic mode of the LCD check the Platen Roller Ribbon and fil
93. 004 procedure in the HDP600 Service Manual Check the clearance of the Lamination cover 840260 01 with the Lamination Roller D880146 Check orientation of the Headlift Cam 762452 Continued on the next page RESTRICTED USE ONLY Fargo Electronics Inc General Troubleshooting Guide continued Possible Solution Printhead cutting Ribbon Transfer warming then heater time out after a period of time Transfer cooling then heater time out after a period of time Poor Registration Printer has no power Ribbon won t queue up Verify the solder leads on the Printhead are trimmed Replace the Printhead cable 840143 See the Replacing the HDP600 Series Printhead Assembly D860004 procedure in the HDP600 Service Manual Warning The Printhead may be extremely hot The Transfer Roller is not connected to the Circuit Board A000300 Check the crimp of the wires on the connector of the Thermocouple D870168 Replace the Transfer Heater or Roller Thermocouple D870168 Replace the Circuit Board A000300 See the Removing the PCB Board Assembly A000300 procedure in the HDP600 Service Manual Check the crimp of the wires on the connector of the thermocouple D870168 See the Bad Registration Checklist Verify the Printer and Lamination unit if applicable are plugged into outlet Verify the power cables are connected to the Circuit Board A000300 Check the fuse on the Circuit Board A0003
94. 1 Applies only if the Printer is equipped with the Card Lamination Module Use this setting to change the nominal setting of the Lamination Roller Note In most cases this will not need to be changed as more direct control of the Lamination Roller can be achieved through the Printer Driver HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 11 30 RESTRICTED USE ONLY Fargo Electronics Inc Using the Show Card Count option Step Procedure 1 Use this option to view the total Card Count CC Pass Count PC Transfer Count TC e The Card Count is the total number of cards the Printer has produced e The Pass Count is the total number of print passes made by the Printhead Note A pass is measured each time a single Ribbon Panel is printed upon beneath the Printhead e The Transfer Count is the total number of times the Printer transfers an image to a card In most cases this information is only necessary for certain warranty requirements however it can also be a helpful way to measure a Printer s overall work cycle HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 11 31 RESTRICTED USE ONLY Fargo Electronics Inc System Upgrade Firmware Upgrade This option is used to upgrade the Printer Firmware Step Procedure 1 Upgrade by selecting SYSTEM UPGRADE The LCD will prompt Are you sure you want to continue 2 Select YES to begin the
95. 12 3 RESTRICTED USE ONLY Updating the Printer s Firmware Fargo Electronics Inc Now that you have installed and opened the Firmware Updater program and downloaded the Firmware update file you can begin updating your Printer s Firmware It is important to note that there are two types of Firmware for certain Fargo Printer models the Main Firmware and the LCD Firmware each of which has a slightly different update process Updating the Main Firmware Step Procedure 1 If you haven t already done so select Start gt Programs gt Fargo and open the Firmware Updater program From the Firmware Updater program click the Select Update File button as shown below in the Firmware Updater Version 3 0 6 window Go to the folder in which you saved the update file select it and click Open Note The file name location and version will appear in the Firmware Updater window as shown below Click the Select Printer button and select the specific Fargo Printer model click OK Once your Printer model has been selected the Send Update button will become active At this time the Printer must be prepared to receive the Firmware update file To do this make sure the Printer is powered ON and in its READY mode Then press the Printer s MENU button Use the scroll buttons to scroll down to the System Upgrade option and press SELECT When the Printer asks if you would like to continue press YES
96. 168 0 1 or Syslog OTCP port 4010 Connection Clear Changes domain name Internet HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 36 RESTRICTED USE ONLY Fargo Electronics Inc Specifying TCP Event logging continued Step Procedure 3 Select the TCP Connection radio button 4 Select Submit 5 Log in as a root User if you are so prompted Any change of setting will only be accepted after you have successfully logged in 6 Use a host program such as Telnet to receive these TCP logging messages Note Other programs such as HyperTerminal are also used to monitor TCP connections See below e Telnet Client You can use a Telnet client connected to the TCP port logi 4010 log2 4011 rather than the default Telnet port 23 e Telnet Session If there is a Printer at IP address 192 37 23 155 and you have configured log1 for TCP logging then you could initiate a Telnet session from a DOS window of a PC by entering Telnet 192 37 23 155 4010 e Log Messages All system log messages would then be displayed in that Telnet session window Note This is a one way connection for logging only Any input to the Printer on this connection is ignored HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 37 RESTRICTED USE ONLY Fargo Electronics Inc Using the Administration pages The purpose of the Administration pages is to allow the User to up
97. 180 Degrees or Rotate Back 180 Degrees options Use this option to change the position of the printed image in relation to the set location of a card s Magnetic Stripe or smart chip Step Procedure 1 Select the Rotate Front 180 Degrees option to rotate the image on the front of the card by 180 degrees when printed OR Select the Rotate Back 180 Degrees option to rotate the image on the back of the card by 180 degrees when printed V Print Both Sides Print in Single Card Mode Split Setof Ribbon Panels T Disable Printing Print Back Side First iV Rotate Front 180 Degrees HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 37 RESTRICTED USE ONLY Fargo Electronics Inc Using the Print in Single Card Mode option Use this option to force the Printer s memory to buffer or to hold only one print job at a time Step Procedure 1 Select this option only when printing to multiple Printers sharing print jobs over a network Note In this case this option ensures that all Printers share evenly all print jobs V Print Both Sides V Print in Single Card Mode Split 1 Set of Ribbon Panels Disable Printing Print Back Side First Print Back Side Only ons nett sons nese sunduesecunnsesssonnneccossanese evencsvensne Rotate Back 180 Degrees HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 38 RESTRICTED USE ONLY Fargo Electronics Inc Using
98. 6 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Card Not Fed Error Two 2 or more card feed at the same time All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information e Symptoms Two or more cards feed at the same time causing the cards to jam at the Card Hopper Roller Printer is out of cards e Printer Error State Card is not being detected by card TOF Sensor 11 sec after the initiation of a print job causing the Printer to produce an error e LCD Error Display Card Not Fed e Driver Monitor Error Display Unable to Feed Card HDP600 Card Printer me Unable to Feed Card The Printer is unable to feed a card from the Input Hopper Ensure that cards are available and loaded correctly press the Resume button located on the Printer s LCD display to continue printing To cancel the print press the Cancel Print button from the Driver s display dialog and the Cancel button located on the Printer s LCD display ok Ceen He HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 27 RESTRICTED USE ONLY Resolving a Card Not Fed Error Two 2 or more card feed at the same time Fargo Electronics Inc Step Procedure 2 Check card quality loading a b g Remove cards from the Card Hopper Ensure that the cards are not sticking together by fanning the
99. 6 Card Capacity 2 7 Card Cleaning Assembly 2 15 Card Count 4 20 Card Design 2 22 Card Detection Sensor 4 37 Card Feeding Errors 4 28 4 43 4 44 4 46 4 55 4 57 4 60 4 62 4 64 4 66 card grid 7 54 Card Hopper Jam 4 2 Card Illustration 7 47 Card Input Guide adjustment 6 5 7 9 7 10 Card Input Hopper 2 14 2 23 2 24 Card Jam Flipper 4 3 Lam 4 3 4 36 4 37 Card Jam 4 3 Card Output Hopper 2 14 Card Size 2 22 7 12 7 14 7 15 card stock scratches 4 77 card stock selection 7 4 Card Surface 2 22 Card Thickness Adjustment Knob 2 15 Card Type 7 16 7 17 7 19 Card Type 2 7 Card Type Custom options 7 49 Card Type option 7 5 7 49 Card Type Selection 7 5 card warping 7 16 cards look pixilated or grainy 4 93 card s Magnetic Stripe smart chip 7 37 CD Compact Disc 15 3 Centronics 15 3 Check Cards Error 4 2 Check Film Error 4 3 Check Lam Power 4 7 Check Ribbon Error 4 4 Clean inside Printer 8 3 Clean outside of Printer 8 3 Cleaning Cartridge 8 5 Cleaning Inside Printer 4 78 Cleaning Roller 8 5 15 3 Cleaning Tape loop 8 5 Cleaning the Printhead 4 77 Clear Protective Overlay Panel 2 21 Coercivity 15 3 Coercivity option 7 62 Color Bars YMC 4 19 color correcting 7 30 color matching 7 30 15 3 color matching algorithm 7 30 color matching software 7 30 Color Tone 7 31 colors 2 7 Communication Error 4 10 Communication Errors 4 22 Compressed air 15 3 compressed Firmware Update
100. 600 High Definition Card Printer Encoder User Guide Rev 2 5 7 1 RESTRICTED USE ONLY Safety Messages review carefully Fargo Electronics Inc Symbol Critical Instructions for Safety purposes A Danger Failure to follow these installation guidelines can result in death or serious injury Information that raises potential safety issues is indicated by a warning symbol as shown to the left To prevent personal injury refer to the following safety messages before performing an operation preceded by this symbol To prevent personal injury always remove the power cord prior to performing repair procedures unless otherwise specified To prevent personal injury make sure only qualified personnel perform these procedures A Caution This device is electrostatically sensitive It may be damaged if exposed to static electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the left To prevent equipment or media damage refer to the following safety messages before performing an operation preceded by this symbol To prevent equipment or media damage observe all established Electrostatic Discharge ESD procedures while handling cables in or near the Circuit Board and Printhead Assemblies To prevent equipment or media damage always wear an appropriate personal grounding device e g a high quality wrist
101. 600 High Definition Card Printer Encoder User Guide Rev 2 5 5 22 RESTRICTED USE ONLY Fargo Electronics Inc Using the Clear Changes button Step Procedure 1 Click on the Clear Changes button to delete the information in the textboxes in Stored Settings area See the lower left corner of this display Fargo HDP600 S N 273 Network Settings Microsoft Internet Explorer gt File Edit View Favorites Tools Help Address http 206 152 208 126 tcpipConf html Obtain an IP address automatically Use the following IP address IP Address 206 152 208 126 Subnet Mask 255 255 255 0 Default Gateway 206 152 208 7 DNS Server Address 206 152 208 3 DNS Domain Suffix FARGO COM Stored Settings TCP Window Size 2MSS Packets v Clear Changes ote Changes only take effect after reboot Internet HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 23 RESTRICTED USE ONLY Fargo Electronics Inc Using the TCP IP page The TCP IP page displays the TCP IP Status of each Printer connection which are not configurable See the next two pages for displays Step Procedure 1 Select the Status link from any web page of the Printer 2 Select the TCP IP page link 3 View information on all current network connections in the TCP connections area 4 Review information on the network DHCP status in the DHCP Informa
102. 7 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Telnet Command Table continued Telnet Command Command Purpose Command Format set sysinfo contact Set the contact string set sysinfo contact lt STRING gt location Set the location string set sysinfo location lt STRING gt label Set the label string set sysinfo label lt STRING gt from Set all strings from set sysinfo from default current default or current settings syslog name Change the name ofa set syslog lt LOG_NAME gt name system log path lt NEW_NAME gt type Change the type of a set syslog lt LOG_NAME gt type system log path This job pfault starts or stops logging on start of jobs or on faults dest Change the destination set syslog lt _LOG_NAME gt dest of a system log path none email udp tcp This may be set to none e mail udp or tcp email Change the e mail set syslog lt LOG_NAME gt email address for e mail lt EMAIL gt notification for a system log path It must specify a valid e mail address udp Specify the IP address set syslog lt LOG_NAME gt udp of the UPD system lt IPADDRESS gt logging program from Restore system log set syslog from default current path settings from the default or current settings HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Telnet Comma
103. 75 inch 12 cm optical disk that stores data written too and read from using a laser DMA Direct Memory Channels designated within the Windows operating environment Access that are used for dedicated high speed communication between the PC and the Printer port Centronics A parallel communications interface that has become the standard for connections to Printers designed by the Centronics Corp Coercivity The property of a Magnetic Stripe that indicates the amount of force needed before magnetic saturation measured in Oersted Oe Color matching The process of adjusting color hue saturation and brightness to duplicate a desired color An algorithm within the driver which adjusts the color balance and provides output with the desired color automates this process Compressed air Air stored in a tank or produced by an aerosol can delivered by through nozzle at a high speed Used in the Printer to blow out debris Contrast The degree of difference in luminance of two areas Control panel The panel on the Printer from which the user can control Printer functions The Printer is usually composed of the control buttons and an LED or LCD display HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 Continued on the next page 15 3 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition CR 79 A c
104. CTED USE ONLY Fargo Electronics Inc Adjusting the Transfer Speed The Transfer Speed sets the baseline for the rate of image transfer and should not be adjusted by the reseller or end user If a different transfer speed is required this parameter may be adjusted via the Printer driver Setting the Printhead Resistance Step Procedure 1 Locate the Printhead Setting Number on the bottom of the Printhead The number reads R XXXX 2 Select MENU Setup Printer Print Settings and Printhead Resistance 3 a Input the Printhead Setting Number Note The Printhead Resistance setting in the LCD Setup changes in increments of 50 b To select the proper resistance value choose the setting that is closest to the value on the Printhead 4 Press the Save button to save the value HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 11 21 RESTRICTED USE ONLY Fargo Electronics Inc Adjusting the Image Darkness Step Procedure 1 Choose MENU Print Test Image and Alignment Test to print a test card 2 Examine the test card 3 Select MENU Setup Printer Print Settings and Image Darkness 4 Record the Image Darkness value on the test card last printed 5 Decrease the value to lighten the printed image OR Increase the value to darken the printed image Note Be sure to make adjustments in small increments of 2 or less to avoid over adjusting this setting A Caution
105. Card Lamination Module s Lamination Sensor The Lamination Sensor is what detects the start of each PolyGuard patch throughout the roll This Sensor may occasionally need to be recalibrated e If the Lamination Module seems to skip PolyGuard patches or wind the PolyGuard roll until the Lamination Module s LED flashes recalibrate the Lamination Sensor according to the instructions given the in the Calibration window e Be sure the Printer is powered ON and that the Lamination Module s Top Cover and Lamination Station are closed when calibrating Note This Sensor is not used if applying Thermal Transfer Film overlaminate e The material must be loaded into the Laminator and the Lam material mark must not be over Sensor amp HDP600 Card Printer Printing Preferences Card Device Options Image Color Image Transfer Magnetic Encoding Lamination K Panel Resin Printer Info Lamination Position Calibration Lamination Sensor Calibration To calibrate the Lamination Sensor remove the Lamination Media and close the Printer s Top Cover Then click on the Send button The Printer s LCD will indicate when the calibration has been completed Send Transfer Dwell Time 5 4 seconds per inch Transfer Temperature 135 3 Celsius Default HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 77 RESTRICTED USE ONLY Fargo Electronics Inc Section 8 Cleaning Important The procedures in this sec
106. Color Matching Allows selection of the color matching option that best fits the requirements of the print job Step Procedure 1 Select None a if interested in print speed rather than print color b if color correcting the image for printing has already been done or c if using third party color matching software OR Select Algebraic to allow the Printer Driver to make very simple fast color balance adjustments Note This option gives a natural looking image without slowing down the processing speed of the Printer Driver It also allows further customization of the printed color of the cards through the Image color tab OR Select Monitor to allow the Printer Driver to make color corrections similar to the Algebraic option but through a more complex color matching algorithm Note This option shifts colors more radically so the colors in the image will more closely match how they appear on screen amp HDP600 Card Printer Printing Preferences Magnetic Encodin Lamination K Panel Resin Printer Info Card Device Options Image Color Image Transfer Ribbon Type A Full Color 2 Resin Black Auto Ribbon Select Film Type Clear ia Color Matching Algebraic k None PIEN Optimized for Graphics Color Tone Resin Dither HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 30 RESTRICTED USE ONLY Fargo Electronics Inc Adjusting for the Color Tone
107. D Control Panel LED display on Card Lamination Module Encoding Options only HDP600 and HDP600 LC ISO Magnetic Stripe Encoding Module dual high and low coercivity Tracks 1 2 and 3 JIS Il Magnetic Stripe Encoding Module E card Docking Station required for all e card options or 3rd party smart card encoding Contact Smart Card Encoder ISO 7816 Parts 1 4 T 0 amp T 1 Contactless Smart Card Encoder Mifare Prox Card Encoder HID read only Note Corporate Express 1000 Cards can be used with special order Weigand ASCIl Converter iCLASS HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 2 8 RESTRICTED USE ONLY Fargo Electronics Inc Technical Specifications continued Term Description Fargo Certified Supplies Fargo Card Printer Encoder require highly specialized media to function properly To maximize printed card quality and durability Printhead life and Printer Encoder reliability use only Fargo Certified Supplies Fargo warranties are void where not prohibited by law when non Fargo Certified Supplies are used HDP Film Options e Clear 1 250 prints e Standard Holographic only HDP600 and HDP600 LC e Custom Holographic special order only HDP600 and HDP600 LC HDP Film 77 F 25 C or lower for no longer than 1 5 years Storage Temperature Humidity 20 to 80 non condensing Input Hopper Card Capacity HDP600 a
108. D USE ONLY Section 16 Index A About button 7 24 absolute failure 7 8 AC Alternating Current 15 1 accelerated wear dye migration 7 6 Accepted Card Compositions 2 7 Accepted Card Thickness 2 7 Access Card 15 1 adhesion 7 8 Adhesion 15 1 adhesives 7 4 Adjust Image Position controls 7 47 Adjusting Card Thickness Lever 7 3 Adjusting Lamination Sensor Calibration 11 30 Adjusting Lamination Temperature Setting 11 30 Adjusting the Flipper Offset 11 27 Adjusting the Image Darkness 4 81 4 83 Adjusting the LAM TOF and EOF 11 29 Adjusting the Lamination Flipper Offset 11 28 Agency Listings 2 5 Algebraic 7 30 15 1 all Printers share all print jobs 7 38 ANSI American National Standards Institute 15 1 Appropriate HDP Printer Driver Settings 7 5 ASCII American Standard Code for Information Interchange 15 1 AT 15 1 Attention screen 2 20 Auto Eject 1st Error option 7 66 auto eject option 7 66 B B Black 15 1 Barcodes 15 2 batch print 15 2 batch printing 7 66 Battery Back up 15 2 Bi directional 15 2 BIOS Basic Input Output System 15 2 Bit 15 2 Bit map 15 2 black graphics 7 51 black text or barcodes 7 51 blocked Sensor 4 66 blocked voltage 4 37 Board 15 2 Boot up 15 2 Buffer 15 2 Cable 15 2 Cache 15 3 Calibrating 15 3 Can t Find Card Error 4 3 Cancel button 2 18 Fargo Electronics Inc Cancel Prompt 4 2 Cancel soft key 7 6
109. DP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 71 RESTRICTED USE ONLY Fargo Electronics Inc Card Lamination Errors Resolving a Laminator General Error Step Procedure 1 Review the following information e Symptom The Laminator has reported a general fault e Printer Error State The Laminator has reported a general fault e LCD Error Display Laminator General Error e Driver Monitor Error Display Laminator General Error HDP600 Card Printer iN Laminator General Error The Laminator has reported a general fault Ensure that the laminate material is properly installed Clear any cards in the Laminator Module by using the Forward Arrow and or Reverse Arrow buttons located on the Laminator s Front Panel Ensure that the lamination swing arm is properly latched Press the Resume button located on the Laminator s Front Panel to continue laminating To cancel the Lamination press the Cancel Print button from the Driver s display dialog and the Cancel button located on the Laminator s Front Panel ok Cee He HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 72 RESTRICTED USE ONLY Fargo Electronics Inc Resolving the Laminator Check Power Error Step Procedure 1 Review the following information e Symptom The Laminator s power is OFF e Printer Error State The Laminator s power is OFF e LCD Error Display Laminator Check Power e
110. DP600 LC CR100 is identical HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 2 25 RESTRICTED USE ONLY Printer Components Transfer Roller A Danger The Printers Transfer Roller can reach temperatures exceeding 350 degree F 175 C Use extreme caution when operating the Transfer Roller Never touch the Lamination Roller unless the Printer Power has been turned off for at least 20 to 30 minutes Fargo Electronics Inc Type Description Controls Both the Printer itself and the Printer s software Driver control the built in Transfer Roller Temperature To change the temperature of the Transfer Roller adjust its Adjustment temperature through the Image Transfer within the Printer Driver setup window Once adjusted the new temperature settings will be sent down with the next print job along with the rest of the Printer Driver information New Before printing begins the Transfer Roller will automatically adjust Temperature itself to the new temperature setting Note This new temperature Setting setting will remain programmed within the Printer until it is once again changed within the Printer Driver or until the Printer is turned OFF Whenever the Printer is turned OFF the Transfer Roller will automatically reset itself and return to its default temperature the next time the Printer is turned ON Flip the Power Switch to OFF OR Disconnect the Printer s power supply Technician Note B
111. FARGO Card Identity Solutions HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 e HDP600 Dual Sided Card Printer Encoder e HDP600 LC Dual Sided Card Printer Encoder e HDP600 CR100 Dual Sided Card Printer Encoder e HDP600 LC CR100 Dual Sided Card Printer Encoder Part Number L000444 RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 property of Fargo Electronics Incorporated Copyright 2003 by Fargo Electronics Incorporated All rights reserved Printed in the United States of America Exclusive permission is granted to authorized resellers of Fargo products to reproduce and distribute this copyrighted document to authorized Fargo customers The revision number for this document will be updated to reflect changes corrections updates and enhancements to this document Revision Control Date Document Title Number Revision 2 5 1 September 2007 HDP600 High Definition Card Printer Encoder User Guide Revision 2 4 1 December 2006 Same title Revision 2 3 1 June 2006 Same title Revision 2 2 1 March 2006 Same title Revision 2 1 1 February 2006 Same title Revision 2 0 1 January 2006 Same title Revision 1 5 1 January 2005 Same title Revision 1 4 1 December 2004 Same title Revision 1 3 1 August 2004 Same title Revision 1 2 1 April 2004 Same title Revision 1 1 1 March 2004 Same title Revision 1 0 1 Febr
112. FS 7 69 Film 15 7 Film Calibration Fail Error 4 5 Film Drive adjustment 11 19 Film is out 4 6 Film Sensors are not calibrated 4 6 Film transfers 11 20 Firmware 15 7 Firmware file link 12 3 HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 16 2 RESTRICTED USE ONLY Firmware Updater Application Program 12 1 12 2 Firmware Updater dialog 12 4 Firmware Updater window 12 4 Firmware Updates 12 2 12 3 12 6 12 7 Firmware Upgrade 11 32 Flash Memory 15 8 Flashing GREEN 2 19 Flip Command Error 4 6 Font 15 8 FPGA Field Programmable Gate Array 15 8 FPGA error 10 3 FPGA Load Fail 4 6 Full bleed 15 8 Full Card option 7 51 Functional Specifications 2 13 G Gamma 15 8 Glossy Matte 15 8 Glossy PVC 15 8 Glossy PVC or Matte PVC options 7 49 Graphical Device Interface GDI 15 8 Gray Scale 15 8 Gray Align YMC 11 22 Gray Align YMCK 4 18 Guide eject mode 7 66 Halftoning 15 8 Hard Drive 15 9 hard Drive space adequate or inadequate 4 23 Hardware 15 9 HDP High Definition Printing 15 9 HDP Cards Matte PVC H Panel ribbon 7 HDP Cards Matte PVC non H Panel ribbon 7 5 HDP Film 7 49 HDP Film Options 2 9 HDP Film particles 7 8 HDP Film Storage Temperature 2 9 HDP Film transfer parameters 7 4 HDP710 Gray Align YMC K for HDP600 4 18 Head 15 9 Head Lift Error Transfer Roller Lift Error Card Stack Lift Error 4 9 Head Resistance Error 4
113. Forward and Back buttons to move the Roller back and forth while cleaning b If using a Printer with a Card Lamination Module attached wipe the Lamination Transfer Roller clean as well Replace the printing supplies and close the Print and Transfer Stations after the Rollers are clean and completely dry HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 RESTRICTED USE ONLY Fargo Electronics Inc Cleaning the Transfer Rollers using the Cleaning Card Step Procedure 1 Leave the Printer power ON and open the Lamination Arm If using a Printer with a Card Lamination Module attached also open the Lamination Module s Top Cover and Lamination Station 2 Remove the cards from the hopper but leave the Print Ribbon and HDP Film and the Cleaning Cartridge in the Printer 3 Remove the paper from the adhesive side of the Cleaning Card 4 Insert the cleaning card into the cards hopper with the sticky side UP A Caution Do not insert the card with the sticky side DOWN or it will stick to the card path A Danger Transfer Rollers will be extremely hot Ensure that the Printer is cold before cleaning it a With the Cleaning Card inserted correctly into the hopper press the Forward and Back buttons to move the Roller back and forth while cleaning b If using a Printer with a Card Lamination Module attached run this card through the Lamination Transfer Roller as well c Eje
114. Guide Rev 2 5 4 37 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Card Eject Error All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information e Symptom The Printer is unable to eject the card e Printer Error State The Printer is unable to eject the card e LCD Error Display Card Eject e Driver Monitor Error Display Card Eject HDP600 Card Printer W Card Eject Error The Printer is unable to eject a card Please check Printer for a card jam or other obstruction and press the Resume button located on the Printer s LCD display to continue printing To cancel the print press the Cancel Print button from the Driver s display dialog and the Cancel button located on the Printer s LCD display ox Ceen He HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 38 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a No Flipper Table Module Error All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information e Symptom The Flipper Table Module Assembly is not functioning e Printer Error State The Printer is unable to communicate with the Flipper Module e LCD Error Display No Flipper e Driver Monitor Error Display No Flipper HDP600 Card Printer w No F
115. Inc Reviewing the Color Resin YMCK Self Test Step Procedure 1 Use this card to determine Image Placement and confirm that a the image colors are properly reproduced and b the Resin Panel is printing properly Note The Image consists of twelve spot colors YMC and RGB as well as gray density bars and thin resin lines a a Reviewing the Color Bars YMC Self Test Step Procedure 1 Use this card to confirm that image colors are properly reproduced Image consists of sixteen graduated steps of RGB and YMCK Note This print will provide maximum image size giving complete card coverage on a CR 80 sized card HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 19 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Card Count Self Test Step Procedure 1 Use this card to view counts for Card Count CC Pass Count PC and Transfer Count TC e The Card Count is the total number of cards the Printer has produced Pass Count is the total number of print passes made by the Printhead Note A pass is measured each time a single Ribbon panel is printed or passes beneath the Printhead e The Transfer Count is the total number of times the Printer transfers an image to a card Reviewing the Magnetic Test option Step Procedure 1 Use this option only applies if a Magnetic Encoding Module is installed in the Printer
116. LCD s FWD or BWD softkey buttons will move ALL Rollers In any of these screens the Printer will always display the MENU option above the center softkey button Press this button to access the Printer s menu options Note The MENU option is available only in the READY PRINTER OPEN screens HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 RESTRICTED USE ONLY Fargo Electronics Inc Printer Components LCD and Softkey Control Pad continued Component Description Print Status During operation the LCD will indicate the current Print Status by Screen showing you the area of the Printer that is active It does this by displaying the following icons on the second line e FEEDING Indicates that cards are being fed into the Printer e FLIPPING Indicates that the card is being transported to the Flipper station e ENCODING Indicates the encode station is encoding a card appears only if you are using a Printer with an optional built in Encoding Module e PRINTING Indicates the Printer is printing onto the HDP film e RECIEVING DATA Indicates that the Printer is receiving data from the PC e TRANSFERRING Indicates the Printer is transferring an image to a blank card e LAM Indicates the Lamination Station is applying an overlaminate to a card appears only if using a Printer equipped with the optional Card Lamination Module Since the Printer is capable of performing several of these funct
117. ONLY Fargo Electronics Inc Resolving the Excessive Resin Printing problems continued All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 2 Reduce the Resin Heat setting within the Image Color tab of the Printer Driver amp HDP600 Card Printer Printing Preferences Magnetic Encoding Lamination K Panel Resin Printer Info Card Device Options Image Color Image Transfer Gamma Yellow Balance Magenta Balance Cyan Balance Dye Sub Intensity YMC Resin Heat Front IK Resin Heat Back K Default HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 85 RESTRICTED USE ONLY Fargo Electronics Inc Resolving the Excessive Resin Printing problems Step Procedure 3 Reduce the Image Darkness See the procedure Adjusting the Image Darkness HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 86 RESTRICTED USE ONLY Resolving the Incomplete Resin Printing problems Fargo Electronics Inc All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information e Symptom Black resin text and barcodes appear faded or too light See Display A below e Printer Error State None e LCD Error Display None e Driver Monitor Error Display None
118. On Line Menu Navigation Important The procedures in this section apply for the HDP600 HDP600 LC and HDP600 CR100 HDP600 LC CR100 Card Printers The purpose of this section to provide the User with specific procedures for LCD On Line Menu Navigation Test Image Printing and Printer Setup for the HDP600 Entering the LCD Menu and selecting an Option The MENU option is above the center softkey button as shown below This allows you to access several test setup and reporting functions The Selecting from the Menu Option Tree Structure shows the available menu options A description of each option and its function is included in this section following the on line menu Step Procedure 1 Press the MENU button to bring up the Main Menu screen appears 1 Use the scroll buttons to move up or down through the menu options as shown below Note The brackets appear on either side of the active Menu option 2 Press the button below Select to choose an option Selecting from the HDP600 Menu Option Structure Tree You can view the Menu Tree at 150 for easier viewing HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 11 1 RESTRICTED USE ONLY Fargo Electronics Inc Display A HDP600 CR 100 Menu Tree presented in below Part 1 of 4 Image Darkness 25 min 25 max Current Value X 30 min 30 max Current Value X Print Offset 99 min 99 max SELECT FUNCTION Print Card Cou
119. Oversized Cards 15 13 Packing the Printer 9 11 Parallel 15 13 Parallel Interface Port 2 15 Parallel Port 15 13 Pass Count 4 20 11 31 Pause button 2 19 Pause Resume button 4 94 4 96 PC Personal Computer 15 13 PCB Printed Circuit Board 15 13 Peel 15 13 Peel Off 15 13 Peripheral 15 13 permanent circuit memory 10 1 PET 15 14 Photo 7 32 Pinch Roller 15 14 Pixel 15 14 4 77 Platen 15 14 Platen Rollers 8 9 8 10 Please clean your printer 4 4 Polyester Patch Overlaminate 2 27 PolyGuard Overlaminate 2 27 2 28 15 14 HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 16 4 RESTRICTED USE ONLY poor image quality problems 4 91 4 92 Port 15 14 Portrait 15 14 Portrait Landscape 7 21 Position magnetic data 11 24 11 25 positive negative image placement values 7 48 Potentiometer 15 14 Power Port 2 15 Power Switch 2 15 power data cables 4 70 prevents magnetic encoding 7 65 Print All Black With K Panel 7 51 Print and Printers 2 17 Print Area 2 10 Print Back Side First option 7 35 Print back side only 7 36 print both sides 7 33 7 34 Print Both Sides option 7 34 7 36 Print Driver 15 14 Print Head Lift Error 4 9 Print Job 15 14 Print K Only option 7 57 Print Length 2 6 7 12 7 14 Print Offset 11 8 11 9 Print Offset Transfer TOF and Transfer EOF 11 8 11 9 11 10 11 18 Print Ribbon 8 3 Print ribbon not installed 4 10
120. Printer Driver is set to communicate to the Printer over the correct IP address See Frequently asked Questions 6 Follow the Printing a test page procedure HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 54 RESTRICTED USE ONLY Fargo Electronics Inc Verifying the Printer Connection Step Procedure 1 Ensure that your Printer has a valid network connection 3 Verify that the Printer has both LEDs blinking on and off with network activity 3 If the LEDs do not indicate connection verify the network connection with another device 4 If the connection is OK then something may be wrong with the Ethernet option installation See the Ethernet Setup and Printer Driver Installation procedure Verifying the Printer IP address Step Procedure 1 Check the LCD for a valid IP address 0 0 0 0 in not valid e Ifthe IP address is valid go to step 4 below e Ifthe IP address is not valid go to step 2 below 2 If your network is using DHCP then e Use Fargo IP Tracer to verify that the Printer has not been configured to use a Static address Note This guideline applies unless you have a known unused static IP address assigned to this Printer 3 If you are using a static IP address then e Verify that there is no other device using the same address by removing your Fargo Printer and ping to the desired address If any device responds then
121. Printer Encoder User Guide Rev 2 5 4 25 RESTRICTED USE ONLY Fargo Electronics Inc Resolving an Unable to Feed Card Error Step Procedure Check Hopper Tray Spring Tension a b g d Open Card Hopper Cover Using the Fargo Diagnostic utility send a test print to the Printer See the Card tab Diagnostic button in the Printer Driver When the Card Hopper Feed Roller engages push up on the Card Hopper Tray If the cards feed replace the Card Hopper Lift Spring If the cards do not feed replace the Card Hopper Feed Roller Card Hopper Feed Roller is not turning during a print job a b e Remove the Printer rear cover Ensure that the Card Hopper Feed Motor power cable is securely connected to J 20 on the Printers Main Board Ensure that the Card Hopper Feed Motor power cable is securely connected to the Card Hopper Feed Motor Use the Fargo Diagnostic utility to send a test print to the Printer See the Card tab Diagnostic button in the Printer Driver If the Card Hopper Feed Motor is not moving continue to Step 8 Replace Card Hopper Feed Motor a b Replace the Card Hopper Feed Motor Use the Fargo Diagnostic utility to send a test print to the Printer See the Card tab Diagnostic button in the Printer Driver If the Card Hopper Feed Motor does not turn replace the Main Board HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 2
122. Procedure 1 Review the following information Symptom A card is ejected blank that should be printed Printer Error State None LCD Error Display None Driver Monitor Error Display None 2 Run a self test See Running the Self Test 3 Look for an image on the Ribbon a Dapp After a self test has been run open the top cover Remove the Print Ribbon from the Printer Visually inspect the set of panels that were last used by the Printer If an image is noticeable on the used Ribbon continue to Step 4 If an image is not noticeable on the used Ribbon continue to Step 5 HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 69 RESTRICTED USE ONLY Fargo Electronics Inc Resolving the Blank Output issues continued Step Procedure 4 Adjust the placement a Reset the Printer to clear any Error Messages by removing the power and reapplying it b Open the Printer Control Panel from the Computer e If using Windows 98SE Me right click on the HDP600 Card Printer Icon and select Properties e If using Windows 2000 XP right click on the HDP600 Card Printer and select Printing Preferences c Click on the Image Transfer tab d Click on the Settings button e Adjust the Image Placement Setting by 5 f Click on the OK button g Print a self test h After adjusting the Image Placement if a white border appears on the card adjust the image placement b
123. Replace the Ribbon a Press on the Resume button b If the issue persists continue to Step 5 5 Press the Cancel Print button on the Driver Monitor Error Display Message 6 Reboot the Printer by cycling the power 7 Using the driver calibration tab calibrate the Ribbon Sensor If the issue persists continue to Step 8 8 Replace the Ribbon Sensor HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 55 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Ribbon Break Jam Error All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information e Symptom The Print Ribbon has become jammed or has broken in the Printer e Printer Error State The Ribbon Supply Encoder Sensor has unexpectedly stop receiving information from the Ribbon Encoder e LCD Error Display Ribbon Break Jam e Driver Monitor Error Display Ribbon Break Jam HDP600 Card Printer Ribbon Break Jam 4 Ribbon break jam has been detected inside the Printer Open the Printer s Top Cover and remove the Print Ribbon Clear any cards in the printer by using the Forward and or Reverse buttons located on the Printer s LCD display Tape the ends of the Ribbon together and wind any excess onto the Take up Spool of the Print Ribbon Re install the Print Ribbon close the Printer s Top Cover and Press the Resume button located on the P
124. Resin Ribbon installed The Printer will print a single color gray scale on the front of the card See the next page HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 94 RESTRICTED USE ONLY Fargo Electronics Inc Running the Standard Self Test Print Display A Full Color Test Print HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 95 RESTRICTED USE ONLY Fargo Electronics Inc Running the Magnetic Self Test HiCo Only Perform a self test after a an initial setup of the Printer b a calibration procedure has been conducted or c a part has been replaced to check for proper Printer operation Step Procedure 1 Remove Ribbon from the Printer and close the front cover 2 Go to the LCD screen on your Printer Important This option is only available if the Magnetic Encoder is installed a Select MENU from the LCD b Select Print Test Image c Select Magnetic Test 3 The Printer will Encode magnetic information on all 3 magnetic tracks HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 96 RESTRICTED USE ONLY Fargo Electronics Inc Section 5 Ethernet Option Section Introduction The Ethernet option includes the Ethernet port and the internal Printer Server Printer Management The Printer Driver provides bi directional status information so you can monitor and manage the Printer just as you would any other networked Pr
125. Selecting the Sensors button and Defaults button Selecting the Sensors button and Defaults button Section 8 Cleaning 7 19 7 20 7 21 7 21 7 22 7 23 7 24 7 26 7 27 7 28 7 29 7 30 7 31 7 32 7 33 7 34 7 35 7 36 7 37 7 38 7 39 7 40 7 46 7 47 7 49 7 50 7 51 7 52 7 53 7 54 7 55 7 56 7 57 7 59 7 60 7 62 7 64 7 65 7 66 7 67 7 68 7 69 7 70 7 71 7 72 7 73 7 74 7 75 7 716 7 76 7 77 8 1 Using the Required Supplies 8 1 Safety Messages review carefully 8 2 Cleaning inside the Printer 8 3 HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 vii RESTRICTED USE ONLY Fargo Electronics Inc Cleaning the Printhead Section 9 Packing the Card Printer Section 10 Board Level Diagnostics Board Errors Resolving the FPGA Error Sensor Testing Reviewing the Printer Setup Aligning the Print Offset Setting the Transfer TOF Setting the Transfer EOF Adjusting the Film Drive Setting the Magnetic TOF Setting the Magnetic TOF Section 12 Firmware Updates Downloading Firmware Updates Updating the Printer s Firmware Section 13 Fargo Technical Support Cleaning outside the Printer 8 3 8 4 Replacing the Card Cleaning Tape 8 5 Cleaning the Magnetic Encoder 8 7 Cleaning the Platen a
126. Specification Ethernet Option The Fargo Ethernet option includes these features Fargo Electronics Inc Feature Description Simultaneous Printing Provides the ability to simultaneously print from multiple PCs to the network Printer Printer Feedback Provides status information from the network Printer to the PC Web Pages Provides easy Printer configuration with any web browser Log Messages Provides logging of usage and error events via e mail UDP or TCP IP Password Security Provides security with passwords and configurable User permission levels Telnet Provides a Telnet command line interpreter for Printer configuration SNMP Provides an SNMP agent that supports MIB II Upgrades Provides support for Firmware upgrades over the network Troubleshooting Provides a Ping client for network troubleshooting IP Tracer Provides a utility IP Tracer used to find Fargo Printers with Ethernet connection on a local network Note This utility is included on the CD ROM and online at www fargo com HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 RESTRICTED USE ONLY Fargo Electronics Inc Network Services Overview The Ethernet option provides the services described in this section Note Other additional services include a Ping client address assignment and Printer discovery functions Reviewing the Print Server The Print Serv
127. Training Video Note The card weight is twice as thick as the regular card weight HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 2 23 RESTRICTED USE ONLY Fargo Electronics Inc Printer Components Card Output Hopper and Reject Hopper Type Description Card Output HDP600 HDP LC and HDP600 CR100 HDP600 LC CR100 Hopper All standard HDP Card Printers provide a 100 card capacity Card Output Hopper based on a standard 30 mil card thickness Note This Hopper stores the cards after they are printed Shown in the lower left Reject Shown in the lower right Hopper Reject Hopper HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 2 24 RESTRICTED USE ONLY Fargo Electronics Inc Printer Unit Reviewing the Card Lamination Module A Danger The Printers Lamination Roller can reach temperatures exceeding 350 F 175 C Use extreme caution when operating the Laminator Never touch the Lamination Roller unless the Printer has been turned off for at least 20 to 30 minutes Select Printer models support the attachment of an optional Card Lamination Module This Module can be ordered pre installed on your Printer from the factory or can be ordered separately as a field upgradeable Module e HDP600 HDP600 LC and HDP600 CR100 HDP600 LC CR100 These Printers have the same field upgradeable features The functionality of the Laminator for the HDP600 LC and the H
128. ULL C 128 BPI 7 Bits f SPACE f 210 BPI C 8Bits ZERO LAC Generation Character Parity C NoLRC C No Parity Even Parity Even Parity Odd Parity Odd Parity Default Shift Data Left HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 59 RESTRICTED USE ONLY Fargo Electronics Inc Using the Encoding Mode option Use the Encoding Mode option to specify which magnetic encoding standard to use e The HDP Card Printer can be installed with one of two types of factory installed Magnetic Stripe Encoding Modules e Change the encoding mode and coercivity setting or modify the ISO standards for tracks 1 2 and 3 by correctly modifying these Magnetic Encoding options amp HDP600 Card Printer Printing Preferences Card Device Options Image Color Image Transfer Magnetic Encoding Lamination KPanelResin Printer Info Encoding Mode Verification C JIS I Auto Eject 1st Error C Manual Eject Each Error Coercivity Retries HighCo Low Co tia a z Magnetic Track Selection Track1 Track2 Track3 T Enable MLE Support Magnetic Track Options Bit Density Character Size ASCII Offset C 75BP I C 5Bits C NULL C 128 BPI 7 Bits SPACE 210 BPI C Bits C ZERO LAC Generation Character Parity C NoLRC C No Parity Even Parity C Even Parity C Odd Parity Odd Parity Default Shift Data Left HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 60
129. Y Fargo Electronics Inc Loading clear HDP Film into the Transfer Station Step Procedure 1 A Caution Ensure that the Printer is turned off and the power cord is unplugged from the Printer 2 Load the HDP Film into the Transfer Station as shown in three 3 photos Displays A to C in this section Note Be sure the film is fed from underneath both rolls See the next page Display A Loading the HDP Film supply spool Note No 1 HDP Film comes wound on a green spool with a yellow ring around one side Match the yellow ring on the Ribbon Spool to the yellow Hub inside the Printer When properly installed the yellow ring will be in the upper left front position Note No 2 Yellow colors still need to match The Drive Hub is yellow on the HDP600 CR100 and HDP600 LC CR100 and the Hub needs to line up with the yellow Film Ring HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 8 RESTRICTED USE ONLY Fargo Electronics Inc Loading clear HDP Film into the Transfer Station continued Display B Loading the HDP Film take up spool HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 9 RESTRICTED USE ONLY Fargo Electronics Inc Loading clear HDP Film into the Transfer Station continued Display C Loading the HDP Film take up spool HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 10 RESTRICTED USE ONLY Far
130. a Wait while the Printer restarts into the System Upgrade mode b Verify that the interface cable is securely connected to both the Printer and the computer and press the START button e The Printer will wait up to 60 seconds to receive the Firmware update before timing out e The clock will be indicated on the LCD Display From the Firmware Updater software click the Send Update button to bring up the Firmware Updater dialog box as shown below HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 12 4 RESTRICTED USE ONLY Fargo Electronics Inc Updating the Main Firmware continued Firmware Updater ersion 3 0 6 FARGO Download Update File Select Update File Send Update File Firmware Updater A xj The print spooler is sending firmware update data to your printer Please refer to the LCD display on your printer for update completion notification HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 12 5 RESTRICTED USE ONLY Updating the Main Firmware continued Fargo Electronics Inc Step Procedure 8 Wait The Firmware update will now take a few minutes Check the Printer s LCD for the status Note When the update is complete the LCD will indicate if the update was successful 9 If the Upgrade Successful is displayed click on Exit on the Sending Update to Printer dialog screen 10 Press the Printer s Exit button 11 When
131. a variety of self tests HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 Continued on the next page 15 4 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition Direct to Card DTC Printing The Direct to Card printing process prints digital images directly onto any plastic card with a smooth clean glossy PVC surface Dither A system of distributing dots to control the hue brightness and or saturation In monochrome printing this controls the brightness In color printing Dithering can supply a larger color gamut than non Dithering In the driver Dither modes can be selected to provide better image quality depending on the type of image to be printed Dongle A peripheral that attaches to a port to act as a key for an installed application The PC is able to run that application only when the dongle is installed Typically it works as a pass through device and is connected in serial to the parallel cable Dot The smallest unit of an image that the Printer is able to produce The smaller the dot see dot pitch the sharper the image Dot pitch A measurement of image sharpness denoting the width of the dots that makes up a pixel The smaller the pitch the sharper the image Download The transfer of a data file from one device to the other over a network or cable typically from the Internet to a PC DPI Dot Per In
132. able Orientation f Portrait Landscape Copies 1 a d Diagnostics TestPint About HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 53 RESTRICTED USE ONLY Fargo Electronics Inc Printing a Test Print Image continued Step Procedure 3 This completes the HDP600 High Definition Card Printer Encoder Installation Guide For additional help regarding the Test Print and other related items please see the HDP600 Card Printer User Guide located under Start gt Programs gt Fargo Refer to the HDP600 Setup Training Video as needed This video provides instructions on initial Printer setup requirements such as loading the Ribbon and Film inserting the Cleaning Cartridge loading the Lamination Module connecting and powering up the Printer adjusting the Card Thickness Slide inserting cards and weights and using the lower right LCD button This video is located inside of the Printer s accessories box You can use Microsoft Windows Media Player to view this video HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 54 RESTRICTED USE ONLY Fargo Electronics Inc Section 4 General Troubleshooting The purpose of this section is to provide the User with specific procedures relating to the LCD Messages Communication Errors Card Feeding Errors Encoding Errors Printing Process Errors Transfer Process Errors and Diagnosing the Image Problems for the HDP600
133. ack toward its original value in increments of 2 until the white edge is gone i If still having blank card issues continue to Step 5 5 Check the Printhead connections Remove the Printer power and USB cables Turn the Printer over to gain access to the base plate Remove the one 1 thumbscrew from the Printhead cover plate and remove the cover plate Depress the Printhead locking tabs and remove the Printhead Check to ensure that Power and Data Cables that connect to the Printhead are properly seated Remove the Back Cover Ensure that the Printhead Power Data Cable is properly seated on J16 on the Main board If still having blank card issues continue to Step 6 HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 70 RESTRICTED USE ONLY Fargo Electronics Inc Resolving the Blank Output issues Step Procedure 6 Ensure that the proper voltage is being applied to the Printhead a b C d Remove the back cover Using a Digital Voltmeter connect the negative lead to ground Probe Pins 1 to 5 of the Printhead power connection on J16 Ensure that a voltage between 22 to 23 VDC is read on each pin e f less than 22 volts is read on any of the pins replace the Printhead e If still having issue with blank cards replace the Main Board See the current HDP600 Service Manual for instructions on replacing the Main Board in the Parts Replacement Section H
134. actory default settings With the dip switches in this configuration the unit will start up All settings stored in permanent memory will be erased except for the ON OFF Ethernet address and key value This is useful to reset the passwords and User names when required such as reinstalling a Printer with an unknown configuration Forces Default IP 0 0 0 0 With the dip switches in this configuration the unit will use the OFF ON factory default settings However the stored settings in Printer s permanent memory are not changed This simply starts the print in a different state with the settings in memory temporarily ignored Forces the Download mode ON ON If the unit is reset and detects link integrity from a hub the download mode is initiated so that the Firmware of the Printer Server may be upgraded HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 49 RESTRICTED USE ONLY Fargo Electronics Inc Restoring the Factory Settings for Ethernet There may be times when you are unable to use the current configuration of the Ethernet interface Note This could be because you have lost the password for your Printer or you just cannot get it to work properly e Restore default settings The Printer has switches on the back which will restore the factory default settings to the Printer e Dipswitch indicators For the DTC400 ON means a Dipswitch is down and OFF means a Dipswitch is up For the HDP600 ON mean
135. age 7 42 Dye Sublimation 2 13 15 6 Dye Sublimation Cyan Panel 2 21 Fargo Electronics Inc Dye Sublimation Magenta Panel 2 21 dye sublimation ribbon Panels 7 42 Dye Sublimation Yellow Panel 2 21 E E card 15 6 E card Docking Station 15 6 ECP Mode Enhanced Capabilities Port Mode 15 6 edge of card 11 24 Edge to Edge 15 6 Edge to Edge printing 7 17 EE Checksum Error 10 1 EE Error 4 4 EE Memory 15 6 EE Memory Error 10 1 EEPROM Electrically Erasable Programmable Read Only Memory 15 6 EEPROM Erased 4 4 embedded contaminants 2 22 4 78 Emissions Standards 2 5 Enable MLE Support checkbox 7 65 Encode Station 2 18 Encoder Smart Card 15 6 Encoder wheel 15 7 Encoder Settings 11 23 encoding instructions 7 39 Encoding Mode 7 62 7 63 Encoding Options 2 8 End Sentinel ES 7 69 Engine 15 7 EOF End Of Form 15 7 EPP Enhanced Parallel Port 15 7 EPROM Electronically Programmable Read Only Memory 15 7 EPROM version number 4 96 Error Attention Screens 2 20 Escape sequence 15 7 ESD 1 2 7 2 8 2 ESD ElectroStatic Discharge 15 7 Ethernet 15 7 Examine test card 11 22 excessive resin printing problems 4 86 F factory default settings Default button 7 49 Failed to verify the encoded mag data 4 9 Fargo Technical Support 13 1 Fargo Technical Support via the Web 13 1 FCC 2 5 feed card into encoder 4 23 Feeder Station 2 18 Field Separator
136. age Color tab of the Printer Driver amp HDP600 Card Printer Printing Preferences Magnetic Encoding Laminar Printer Info Card Device Options Image Color Image Transfer poseuse suecseued suesesseend seosees tostannessunsesssensusesuecteusseat edseoeteny Contrast I Re a ee a ee a eee t Gamma Yellow Balance Nh Nm wx Magenta Balance ae Cyan Balance Dye Sub Intensity YMC HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 82 RESTRICTED USE ONLY Fargo Electronics Inc Resolving the Ribbon Wrinkle problems Step Procedure 4 Reduce the Image Darkness See the Adjusting the Image Darkness procedure Mike Berman Senior 3957105 Library Code 2439 554 Printed on a FARGO Card Printer www fargo com HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 83 RESTRICTED USE ONLY Resolving the Excessive Resin Printing problems Fargo Electronics Inc All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information e Symptom Black resin text and barcodes appear smeared or too thick e Printer Error State None e LCD Error Display None e Driver Monitor Error Display None HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 84 RESTRICTED USE
137. age Transfer Ribbon Type M Full Color 2 Resin Black Auto Ribbon Select Film Type ler Color Matching Algebraic 0 Color Tone Natura o l Resin Dither Optimized for Graphics i Optimized for Graphics Optimized for Photos Print Both Sides Print in Single Card Mode Split 1 Setof Ribbon Panels Disable Printing Print Back Side First Print Back Side Only Rotate Front 180 Degrees Rotate Back 180 Degrees HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 32 RESTRICTED USE ONLY Fargo Electronics Inc Using the Print Both Sides option Use this option to automatically print on both the front and backside of a card Step Procedure 1 Select this option in conjunction with any application program that supports a multiple page document duplex printing Note The program must be able to send down two or more separate pages to be printed within the same document 2 e Page 1 will be transferred to the front side of the card e Page 2 will be transferred to the backside of the card Note The Printer Driver will always place all odd numbered pages on the front side of the card and all even numbered pages on the back side with this option selected If an odd number of pages are printed to the Driver while this option is selected then the Printer will print an additional blank side and transfer it to the card V Print Both Sides Print in Single Card Mode v Soli
138. ages continued Fargo Electronics Inc Message Cause Solution Lam Error The Lamination Module requires attention Check the indicated condition and correct using the Laminator s control buttons Lam Calib Failed The Lamination Material Sensor was not calibrated properly Verify that there is nota black mark over the material Sensor Lam Card Flip Error The Laminator was unable to flip a card Reseat the card on the Laminator s Flipper table and press resume Lam Lift Error The Laminator Roller was unable to move Verify that the Laminator Roller is not jammed CAUTION The Lamination Roller may be very hot Lam Heater Timeout The Lamination Roller was unable to reach its goal temperature Reboot the Printer and try sending the print job again If this problem persists call for technical assistance Lam Memory Error Reboot the Printer and try sending the print job again If this problem persists call for technical assistance Lam Pass Thru Error All data is now being passed through to the Lamination Module Reboot the Printer and try sending the print job again If this problem persists call for technical assistance HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 Continued on the next page RESTRICTED USE ONLY Reviewing LCD Messages continued Fargo Electronics Inc Message Cause Sol
139. aluation HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 RESTRICTED USE ONLY Conducting the Tape adhesion Test continued Bae oe D Gard Printers FAIL TEST aon rranster to tae JAINOINIIMNIMNIN E Ba ccs D Gard Printers PASS V light transfer to tape MIUNO NI MUNINN 4 5678 5678 FARGO D Gard Pinters E m aam a an 4 PASS wanstertotape MINMIMIINNMIMIN E HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 Fargo Electronics Inc 7 7 RESTRICTED USE ONLY Conducting the Tape adhesion Test continued Fargo Electronics Inc Step Procedure 4 Visually examine the card and the strip of tape pulled from the card to see if any portion of the HDP Film was removed from the card e f any residue e g oil or grease from fingertips is present on the card surface the evaluation results may be affected e If the printed transferred HDP Film particles a pull away from the card and b adhere to the tape this indicates that inadequate adhesion of the HDP Film to the card Increased heat and Dwell Times are necessary to resolve this problem Samples 1 2 and 3 show a representation of the adhesion level you can expect e Result 1 Sample 1 shows a significant transfer to the tape and is an absolute failure e Result 2 Sample 2 shows that very slight transfer to the tape can be acceptable without sacrificing overall image durability on matte fin
140. am a b Inspect the card and determine if the Lamination is centered on the card If the Lamination is hanging off the leading or trailing edge of the card see the Resolving the Laminator General Error HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 36 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Card Jam Laminator Error Step Procedure 3 Test the Card Detection Sensor D840624 a Remove the rear cover b Using a Digital voltmeter connect the negative lead to ground c Connect the positive lead to Pin 1 of J6 e f blocked the voltage should read 4 9 to 5 5 VDC e f unblocked the Sensor should read 0 15 to 0 18 VDC d Ifthe voltages do not read correctly replace the Sensor HDP600 Card Printer il E Card Jam Laminator 4 Card has become jammed in the Printer s Lamination Module Open the Printer s Lamination Cover and remove the Overlaminate Clear any cards in the Laminator s Module by using the Forward Arrow and or Reverse Arrow buttons located on the Laminator s Front Panel Re insert the Overlaminate and close the Laminator s Top Cover Press the Resume button located on the Laminator s Front Panel to continue laminating To cancel the Lamination press the Cancel Print button from the Driver s display dialog and the Cancel button located on the Laminator s Front Panel x Cern He HDP600 High Definition Card Printer Encoder User
141. and white 8 bit color produces 256 shades of gray and 24 bit color can produce 16 7 million colors Board A term used for the circuit Board a hard mylar plate made of many layers that holds the electronic circuit elements and wire traces Boot up A series of operations that the Printer runs through when power is first applied including a series of initializing status testing anda diagnostics program to ensure a ready state Buffer A block of memory in the Printer or PC that holds print files until the processor is ready to print them Cable A set of conductors wrapped together and often concealed within insulation used for signal transfer from one device to another with connectors on either end that allows the cable to be removed HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 Continued on the next page 15 2 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition Cache A type of memory Buffer to store data temporarily used to hold information that is most often exchanged between controller and peripheral to expedite data transfer Calibrating A procedure to adjust an electro mechanical device so that it operates within established parameters Cleaning Roller High tack Rollers positioned just after the input hopper to lift debris off the card as it rolls over it A clean card surface improves print quality CD Compact Disc A 4
142. ard Device Options Image Color Image Transfer Magnetic Encoding Lamination K Panel Resin Printer Info Encoding Mode Verification iso JSI Auto Eject 1st Error C Manual Eject Each Error Coercivity Retries HighCo C LowCo i 2 Magnetic Track Selection f Tracki Track2 HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 65 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Verification options Use this option which instructs the Printer to verify that all magnetic data has been correctly encoded on each card Note With either of these options the number of verification retries may be specified A range of 1 5 retries is available Step Procedure 1 Select the Auto Eject 1st Error option which instructs the Printer to automatically eject a card containing magnetic data that was not verified e Only the first mistakenly verified card will be automatically ejected If a second consecutive card cannot be verified the Printer will signal an error and go into Guide eject mode e The auto eject option is the most direct means of dealing with mistakenly verified cards but may be undesirable if batch printing since mistakenly verified blank cards are ejected into the same stack as verified printed cards Note This does not apply when using the Laminator or Reject Hopper OR Select the Manual Eject Each Error option so the Printer will signal an error on its LCD Di
143. ard Printer Encoder User Guide Rev 2 5 Continued on the next page 15 10 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition Landscape A document layout that is viewed with the document s long axis in a horizontal orientation LCD Liquid Crystal Display A device that contains a liquid crystal between two pieces of polarized film through which reflected or ambient light can pass When a current is applied the liquid s polarity changes and blocks the passage of the light resulting in an opaque area of the display The areas are arrayed to form characters LED Light Emitting Diode A semiconductor that emits light when a current is applied Media A generic reference to anything onto which the Printer can transfer an image including cards Ribbon and film LoCo Low The Coercivity value of magnetic media between 250 600 Oe Coercivity ISO 7811 2 Fargo s Low Coercivity encodes at 300 Oe LPT Port Line Printer Port The system abbreviation for a PC s parallel Printer port Mag encoding The process of orienting successive magnetic bits to produce a serial data string Mag stripe An area of the card with an applied or impregnated ferrous material that can hold encoded data through a series of prescribed polarity changes Mag Track An area of a magnetic strip running the length of the card with a given width and position c
144. ard dimension standard of 2 0625 L X 3 3125 W 4 0 002 W 0 005 L or 52 400 X 84 150 mm CR 80 A card dimension standard of 2 125 X 3 370 0 002 W 0 005 L or 53 975 X 85 598 mm CR 90 A card dimension standard of 2 375 X 3 625 0 002 W 0 005 L or 60 325 X 92 075 mm CR 100 A card dimension standard of 2 625 X 3 875 0 002 W 0 005 L or 66 675 X 98 425 mm Cursor The marker in the LCD display Window that indicates the active selection Darkness A reference to color saturation DB 9 A 9 pin D shaped connector typically used in serial port interfaces DC Motor A Motor that works on DC with continuous motion DC Direct Current Electronic flow that is unidirectional flowing from the positive to negative of a power source Default A setting or parameter that comes preset from the factory in driver or Firmware Performance parameters can be customized in the driver but can be reset to the factory values usually through the push of the default button The default values for the Firmware are usually denoted on a label attached to the Printer Defrag Abbreviation for defragmenting The process of positioning the data in continguous sections on a hard drive so that it uses space more efficiently DIP switches Dual In line Package Switches A small array of mechanical switches installed on the Board that can be configured to change Printer operations including providing
145. are so prompted Note Any change of setting will only be accepted after you have successfully logged in 5 Reboot the Printer to affect this change See the procedures in Using the Reboot pages Fargo HDP600 S N 273 Network Settings Microsoft Internet Explorer File Edit View Favorites Tools Help Address http 206 152 208 126 tcpipConf html Obtain an IP address automatically Use the following IP address IP Address 206 152 208 126 Subnet Mask 255 255 255 0 Default Gateway 208 152 208 7 DNS Server Address 206 152 208 3 DNS Domain Suffix FARGO COM Stored Settings TCP Window Size 2 MSS Packets Clear Changes Note Changes only take effect after reboot Internet HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 RESTRICTED USE ONLY Fargo Electronics Inc Changing to the static IP address mode Step Procedure 1 Select the Network link from any web page of the Printer 2 Select the Use the following IP address radio button which prepares the Printer to use network settings that the User has manually set These manual settings will then be used the next time the Printer is rebooted Enter the network settings which are required for Ethernet communications from within the same subnet With only these entries the User will be unable to print from a subnet other than the subnet on which the Printer is connected
146. asas Calib Film Sensors Film PRN Sensor 0 min 100 max Current Value X Film TFR Sensor 0 min 100 max Current Value X fem Info j Memory 8 16 32 Sin Desetega Laninatior Yeso Card Count 00a Card Siz CR80 CR100 Hopper Type dual single System Upgrade Show Card Count Loom oaoot Hopper p aE vat Flipper Hoes Only visible for Loe Doar Show IP Address Ethernet IP 0000000000 Mifare Yes No iClass Yes No cei HID Prox Yes No Material Type RB YMC KKKK 7 esha Lam If connected amp after 3 or 4 cards Main Xxxx Firmware Info Lane only if present XXX Card Size CR80 CR100 HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 11 5 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Printer Setup The Printer parameters found in Setup Printer are preset at the factory and should not need to be changed unless an issue develops If a change to these settings is needed be sure to record the changes on the Default settings sticker located inside of the Printer A Caution These settings are optimized at the factory and will rarely need to be changed Step Procedure 1 A Caution Do not alter these settings unless directed to do so by Fargo Technical Support or instructions in this User Guide Changing these settings may negatively affect Printer output Note Located inside of the Printer is a label that states the factory defaults for all settings along with t
147. ata Some models require a chip change for updates some Firmware can be changed by reprogramming from the PC HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 Continued on the next page 15 7 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition Flash Memory A microchip based non volatile memory device that holds its data when power is removed This allows for field reprogramming of the Printer commands such as Printer Firmware upgrades without the necessity of changing chips Font A character set similar in style and form Fonts can be graphical or mathematical constructs represented by a series of dots or an Assembly of curves and lines FPGA Field A microchip with configurable logic circuits installed that takes Programmable Gate Array care of the very high speed and intensive data manipulations needed by the printing engine Full bleed Printing that covers the entire card surface Gamma The degree of contrast of an image or the display of a monitor determined by the slope of a characteristic curve relating optical density to relative log exposure Glossy Matte A smooth polished surface in comparison to a rougher matte surface Fargo matte cards have a surface index Ra of approximately 65 microinches while glossy have a Ra 3 Glossy PVC A card made of PVC with a smooth polished surface Surface roughness of approxim
148. ate adjustment value Repeat Steps 4 to 5 until the jagged edge of the transfer film touches the back edge of the alignment arrows Continued on the next page HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 11 9 RESTRICTED USE ONLY Fargo Electronics Inc Aligning the Print Offset continued Step Procedure 6 Proceed to Adjusting Transfer TOF to center the image on the card ead Back Edge of Alignment Arrows Before Adjustment Edgeof Transfer Film EOF Leading Edge Trailing Edge of Card of Card TOF Ca a gt After Adjustment HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 11 10 RESTRICTED USE ONLY Fargo Electronics Inc Setting the Transfer TOF This procedure positions the HDP Film correctly on the leading edge of the card Refer to the Preparing to adjust the Print Offset Transfer TOF and Transfer EOF procedure for proper sequence Step Procedure 1 a Print one card using the Alignment Test card which is located under the Print Test Image menu b Pressing the menu button three times will print the alignment card 2 Adjust the Transfer TOF such that the alignment arrows appear to be equal on the leading and trailing edges of the cards e Increasing the Transfer Top of Form This moves Printed Image to the Right or towards the trailing edge of the card e Decreasing the Transfer TOF This moves Printe
149. ated film that is used for color printing Ribbon cable Parallel wires held flat in a row by plastic insulation RibbonTraq A FARGO Electronics method of placing bar code like marks on the transition area between color panels These marks are arranged for detection by a reflective Sensor array for the identification of Ribbon type and the Ribbon position RMA number Return A number acquired from FARGO Support which authorizes the Merchandise return of merchandise for repair or credit Authorization number Roller Elements of the Printer used for the transport of media consisting of a rotating steel shaft for Ribbon or a rotating steel shaft with a rubber cylinder installed at the shaft midpoint for moving cards RS 232 An interface standard established in 1969 by the Electronic Industries Association regarding the connecting of computer peripherals HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 Continued on the next page 15 16 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition Saturation A measure of the degree of color from gray with the same brightness Self test A pre determined print file used to confirm Printer operation typically sent from the driver or stored in the Printer s memory Sensor An electro mechanical electro optical device used to indicate a change in state in the Printer such as when a card reaches a certai
150. ately 0 10 micro inches This is required for direct to card Dye Sublimation printing Graphical Device Interface GDI A Windows standard for protocol between drivers and applications and the Windows interface An application uses a driver to rasterize the data in the format necessary for the Printer but also for the Windows interface to execute the print commands Gray Scale A graduation through the various brightness levels from white to black Halftoning A process in monochrome printing that simulates continuous tone by using changes to the distribution of single dots Increasing the number of dots in a given area increases the darkness even though the individual dots stay the same size HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 Continued on the next page 15 8 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition Hard Drive A high capacity storage device in a PC consisting of non removable magnetically encodable platters Hardware Physical components of a system such as the Printer the PC the power supply HDP High Definition The High Definition Printing process prints full color images onto Printing clear HDP transfer film InTM The HDP film is then fused to the card through heat and pressure via a heated Roller The Printhead is capable of 256 shades with a sharper print and better color matc
151. ation CD into your computer s CD drive After a few seconds the CD s installer program will automatically open Follow the CD s on screen Procedures to complete installation Note If the CD does not automatically open use My Computer or Windows Explorer to view the contents of the CD Then double click on the Setup exe file listed on the CD See the next page 2 Click on the Next button to continue with the installation gt Next gt Cancel HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 30 RESTRICTED USE ONLY Fargo Electronics Inc Installing the HDP600 Printer Driver cont Step Procedure 3 a Read the License Agreement Select the accept the terms of the license agreement option b Click on the Next button to continue with the installation HDP600 Card Printer InstallAware Wizard License Agreement Collecting information Please review the license agreement below Preparing installation Fargo Electronics Incorporated License Agreement Installing License i m we i Finalizing installation 1 Fargo Electronics Incorporated Fargo gives you the right to use one copy of this Fargo software Software with a single Fargo printer on a single computer terminal connected to a single 6 computer or on a single computer network This license also authorizes you to create and use an extra copy of the software on a home or lapt
152. ature at all times when the Printer is ON The cooling fan is ON when the Printhead is ON or hot HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the HDP600 Boot up Sequence Step Process Step Process 1 The Card feed stepper turns ON to check for a card on the Flipper table 2 The Hot Roller Lift turns until the head up position is returned from the Headlift Sensor 3 The Film transfer take up Motor turns ON to take up any slack in the film 4 The Print Headlift turns until head up position is returned from Headlift Sensor 5 The Print Ribbon moves forward until it finds the yellow panel pauses advances to magenta then backs up to yellow the Ribbon Sensor detects marks on the ribbon 6 The Transfer Film advances forward two panels from supply advances until the Transfer Film Sensor senses 2 marks on the Film 7 The Transfer Film advances forward one panel from supply advances until the Transfer Film Sensor senses 1 mark on the Film 8 The Transfer Film reverses for one panel onto supply reverses until the Transfer Film Sensor senses 1 mark on the Film HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 1 7 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Lamination Module Sequence of Operations The LAM sequence of operations begins after printing has occurred w
153. ause slack in the Film take up which is evidenced by a wrinkling noise and extra Film take up during the release phase b Increase the Transfer Tension if this occurs Note There may be a snapping or clunking sound during Film take up if it is too tight Errors may occur in either case 5 Press the Select button to save the value 6 Print a test card as described in Step 1 7 Repeat Steps 1 to 6 until the Film is applied smoothly to the card without wrinkles or creases HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 11 18 RESTRICTED USE ONLY Fargo Electronics Inc Adjusting the Film Drive The Film Drive sets the baseline for the Film Tension and should not be adjusted by the reseller or the end user Adjusting the Ribbon Tension This procedure controls the tension of the color Ribbon during printing Adjust the Ribbon tension if the Ribbon wrinkle is appearing on the card Step Procedure 1 Be sure the Transfer Tension Print Offset Transfer TOF and Transfer EOF are set properly before adjusting the Ribbon Tension 2 Choose MENU Print Test Image and Alignment Test to print a test card Examine the test card 3 a Select MENU Setup Printer Print Settings and Ribbon Tension b Record the Ribbon Tension value on the test card 4 Adjust the Ribbon Tension value if needed 5 Press Save to save the value 6 Print a test card as described in Step 1 7 a Repea
154. back on to the take up core Press RESUME to continue or CANCEL to reset the Printer See Resolving a Transfer Film Mark Not Found Error HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 Continued on the next page RESTRICTED USE ONLY Reviewing LCD Messages continued Fargo Electronics Inc Message Cause Solution Check Ribbon Error The print Ribbon may be jammed not installed properly broken or damaged Verify the Ribbon is installed properly e If jammed clear it e f broken repair by taping the Ribbon back on to the take up core Press RESUME to continue or CANCEL to reset the Printer Please clean your Printer The Printer requires cleaning For best Printer performance replace the Cleaning Cartridge Tape and clean the Printer s Feed Rollers and Printhead at this time See Cleaning Data Excess Error OR Job Data Error The print or job data sent to the Printer is corrupt or has been interrupted Printer has stopped receiving data Check the interface cable or cancel the print job and resend Press RESUME to continue or CANCEL to reset the Printer EEPROM Erased An error was detected in the Printers EEPROM structure and the EEPROM has been erased Enter the factory Print Encoder and Transfer settings into the LCD The factory settings are located on the inside of the Printer HDP600 High Definiti
155. c Head 840104 The Magnetic head 840104 is assembled backwards within the Module Check for a burr on the leading edge of the card Scrape the burr off with an Exacto knife Change the Sensor Board Assembly 140407 Verify in the Encoder settings that the Mifare IClass is listed as installed Verify Mifare components are installed Verify that all cables are connected properly Check the power J24 on the Circuit Board Pin 1 24 Volts Pin 2 Ground Pin 3 12 Volts Pin 4 5 Volts Verify that the serial cable is connected to the appropriate component and communication port Verify the correct RS232 cable is being used RESTRICTED USE ONLY Fargo Electronics Inc Printing a Test Image Step Procedure 1 Choose Print Test Image to select a preset test image Note These images help to determine if the Printer is functioning properly 2 Scroll to the desired test image from the Select Test Image options and press the Select button Reviewing the Gray Align YMC K Self Test Step Procedure 1 Use this card to determine Image Placement and confirm that the Printer is working properly See Printer Adjustments Note The image consists of sixteen 16 gray scale boxes and alignment arrows The gray boxes are composed from a composite of YMC color panels HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 18 RESTRICTED USE ONLY Fargo Electronics
156. ch A measurement of the Printer resolution indicating how many dots a Printer can produce in a linear inch DRAM Dynamic Random Access Memory A microchip based volatile memory storage device The Printer uses this to Buffer a print job transferred from the PC until the Printer is able to process the packet Driver Software utility installed in Windows that interfaces an application to rasterize image data and include command codes so the Printer can process the file Duplex Printing Printing on the front and the back of the card Continued on the next page HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 15 5 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition Dwell Time The speed at which the card moves across the Transfer and Lamination Roller measured in seconds inch sec in This can be adjusted in the driver to ensure adhesion and card flatness Dye Migration The diffusion of dye out of the card surface and into another receptive surface such as a vinyl pouch card holder resulting in a faded image Dye Sublimation Also called dye diffusion thermal transfer it is the process of heating a dye suspended in a cellulous substrate until the dye can flow diffusing into the dye receptive surface of the card or InTM film This produces the image in the surface of the card E card An abbreviation for
157. co Network Status System Log Administration Help System Passwords Upgrade Reboot Firmware Upgrade amp Current firmware version 1 1 1 Check for firmware updates at Fargo Technical Support File to upload Note The newly uploaded firmware will only take affect After selecting a file to upload press the Upgrade button once to begin the firmware upgrade process Done Internet HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 42 RESTRICTED USE ONLY Fargo Electronics Inc Upgrading the DTC400 and HDP600 Print Server continued Step Procedure 6 Select the Upgrade button to start the Firmware upload 7 Select Reboot when requested E Fargo HDP600 S N 273 Firmware Upgrade Microsoft Internet Explorer SEE d Eile Edit View Favorites Tools Help Om O DAG Pour ferme O B BL Address 4 http 206 152 208 126 upgrade html o B SE Home Network Status System Log Administration Help System Passwords Upgrade Reboot Firmware Upgrade Q Current firmware version 1 1 1 Check for firmware updates at Fargo Technical Support File to upload Upgrade Clear Changes Note The newly uploaded firmware will only take affect an Oot er reo After selecting a file to upload press the Upgrade button once to begin the firmware upgrade process Done Internet HDP600 High Def
158. completes the HDP600 High Definition Card Printer Encoder Installation Guide For additional help regarding the Test Print and other related items please see the HDP600 Card Printer User Guide located under Start gt Programs gt Fargo Refer to the HDP600 Setup Training Video as needed This video provides instructions on initial Printer setup requirements such as loading the Ribbon and Film inserting the Cleaning Cartridge loading the Lamination Module connecting and powering up the Printer adjusting the Card Thickness Slide inserting cards and weights and using the lower right LCD button This video is located inside of the Printer s accessories box You can use Microsoft Windows Media Player to view this video HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 43 RESTRICTED USE ONLY Fargo Electronics Inc Card Lamination Module Installation Introduction The following guide provides a step by step installation procedure for the HDP600 Lamination Module and Printer Driver Upgrade Refer to the HDP600 High Definition Card Printer Encoder User Guide for details on operating your new card Lamination Module The time required for each installation is provided below e Lamination Module Installation time required This hardware installation process will require approximately 10 to 15 minutes e Driver Software Installation time required This software installation process will
159. ct Tape adhesion tests because Fargo cannot be certain which transfer temperature and Dwell Time will work best when printing cards other than UltraCard IIl or HDP PVC Note The optimal transfer settings may vary from card type to card type A Caution Inadequate time and temperature could produce cards that are more vulnerable to accelerated wear and dye migration Use sufficient time and temperature to transfer HDP Film to the card to ensure a long lasting durable card Step Procedure 1 Test the adhesion quality of the HDP Film to the card by printing sample cards and completing an adhesive tape test Note The Institute for Interconnecting and Packaging Electronic Circuits IPC outlines a pressure sensitive tape test that evaluates adhesion quality Refer to their IPC TM 650 3 7 1D test Guide Section 3 7 Number 1 Select the UltraCard Ills Glossy PVC if the card is glossy and print a test card OR Select the HDP Cards Matte PVC if the card has a buff matte finish and print a test card a Apply a strip of 2 12mm wide Scotch type clear adhesive tape such as 3M brand 600 at least 2 50mm long firmly across the surface of the card pressing out all air bubbles with a fingertip b Remove the tape by smoothly and rapidly approximately 2 inches second 50mm sec pulling it up at a perpendicular 90 degree angle to the card Note The IPC recommends a minimum of three tests for each card type ev
160. ct this card through the Output side of the Printer 7 Replace the printing supplies and close the Print and Transfer Stations HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 RESTRICTED USE ONLY Fargo Electronics Inc Section 9 Packing the Card Printer Important The procedure in this section apply for the HDP600 HDP600 LC and HDP600 CR100 HDP600 LC CR100 Card Printers The purpose of this section to provide the User with a specific packing procedure for the HDP600 Follow this instruction to pack the Card Printer for transport Step Procedure 1 Clean the inside of the Printer with deionized air Wipe it down with a lint free cloth 2 Clean the Printhead with a Printhead pen 3 Verify that the Latch is secure on the Lamination Arm 4 Pack the Printer in the original carton and packing materials 5 Be sure to enclose any necessary paperwork test cards etc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 RESTRICTED USE ONLY Fargo Electronics Inc Section 10 Board Level Diagnostics Important The procedures in this section apply for the HDP600 HDP600 LC and HDP600 CR100 HDP600 LC CR100 Card Printers The purpose of this section to provide the User with specific Board Level Diagnostic procedures for Board Errors and Sensor Testing for the HDP600 Board Errors Resolving the EE Memory Error Symptom An error has occurred in the pe
161. d 94 cards per hour YMCK with transfer e 72 seconds per card 54 cards per hour YMCKK with transfer e 40 seconds per card 90 cards per hour YMCK Lamination e 72 seconds per card 50 cards per hour YMCKK Lamination HDP600 CR100 and HDP600 LC CR100 see note below e 85 seconds per card 45 cards per hour YMCKK with Transfer e 93 seconds per card 45 cards per hour YMCKK Lamination Print speed indicates an approximate print soeed and is measured from the time a card feeds into the Printer to the time it ejects from the Printer e Print speeds do not include encoding time or the time needed for the PC to process the image e Process time is dependent on the size of the file the CPU amount of RAM and the amount of available resources at the time of the print HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 RESTRICTED USE ONLY Fargo Electronics Inc Technical Specifications continued Requirements Term Description Resolution 300 dpi 11 8 dots mm Software Drivers Windows 2000 XP Supply 50 Hz 60 Hz Frequency Supply Voltage 100 to 240 VAC 3 75A HDP600 and HDP600 LC 100 to 240 VAC 4 25A HDP600 CR100 and HDP600 LC CR100 System IBM PC or compatible Windows 2000 XP Pentium class 133 MHz computer with 64 MB of RAM or higher 200 MB free space or higher and USB 1 1 Warranty e Printer One year optional Extended Warranty Program U S only e Printh
162. d Image to the Left or towards the leading edge of the card 3 To determine the amount of Transfer TOF adjustment needed quickly you can use a Caliper to measure the Gap e The Gap This represents the distance from the Leading Edge of the card to the tip of the TOF Inner Alignment Arrows e See Using the Gap Distance Table This table will convert this Gap distance into an approximate adjustment value 4 Repeat steps 2 5 until the jagged edge of the transfer film touches the back edge of the alignment arrows Continued on the next page HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 11 11 RESTRICTED USE ONLY Fargo Electronics Inc Setting the Transfer TOF continued Step Procedure 5 Proceed to Adjusting Transfer EOF to center the image on the card Tip of Inner Alignment Arrow Inner Alignment Arrows Before Adjustment y B rA E Ei gt x SESS Leading Edge Trailing Edge of Card ima w of Card lt 7 5 gt A gt After Adjustment HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 11 12 RESTRICTED USE ONLY Fargo Electronics Inc Setting the Transfer EOF This procedure controls the point on the card at which the Transfer Roller lifts and ceases transfer Refer to the Preparing to adjust the Print Offset Transfer TOF and Transfer EOF procedure for proper sequence Step Procedure 1 Adjust the Transfer EOF to
163. d Printer Encoder User Guide Rev 2 5 3 19 RESTRICTED USE ONLY Fargo Electronics Inc Connecting power to the HDP600 Printer cont Display B Connecting the AC power cable to the power supply HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 20 RESTRICTED USE ONLY Fargo Electronics Inc Connecting power to the HDP600 Printer cont Display C Connecting the other end of the AC power cable to a Surge Protector See both notes below Note No 1 Instead of connecting the AC power cable directly into an AC outlet it is recommended that a Surge Protector be used to protect against power surges Note No 2 Some buildings have surge protection built into the electrical outlets Please consult your building supervisor regarding this material HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 21 RESTRICTED USE ONLY Fargo Electronics Inc Connecting power to the HDP600 Printer cont Display D Connecting the plug from the power supply to the Printer as shown below Note If working with a non Lamination unit proceed to Display H in this section ID CARD PRINTER 1001300 Lomination Accessory Testec To Comply 1 50A 24VOC FoR a sn oe ue Model No 088028 ae Serial No A4100054 POWER PRINTER a 24VDC e2 5A HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 22 RESTRICTED USE ONLY Fargo Electronics Inc Connecting power t
164. d Troubleshooting Guide You should use a Magtek Card Reader to troubleshoot with the following chart Possible Solution Start Sentinel is Change the magnetic TOF in the LCD according to the start yellow or red sentinel reference chart Verify correct Magnetic Module placement The Magnetic Module should be adjusted so that the belt FO00111 is snug prior to installing the tensioner Verify correct tension of the belt FO00111 Belt should have approximately 1 8 deflection at the center point between pulleys Random yellow or Verify correct tension of the belt FO00111 Belt should have red readings on each approximately 1 8 deflection at the center point between pulleys tack Verify the belt F000111 is riding in the middle of the press on pulleys D850190 Adjust position so the press on pulleys are parallel even Check that all wires are free from any gears Verify Mag Voltage is 6 volts for Hi Co 3 Volts for Lo Co and JIS2 Verify that the belts F000092 and F000094 are not catching rubbing against the edges of the pulleys D850221 and D840888 Verify the belts F000092 and F000094 are tensioned properly Try replacing the input stepper E000062 Random yellow or Adjust the magnetic TOF down closer to the ideal 293 if a spike red readings with a is occurring at the end of the card spike in the bits Verify correct Magnetic Module placement The Magnetic Module should be adjusted so that the belt F000111
165. d will need to be replaced Resolving the RAM Memory Error Symptom An error has occurred in the permanent circuit memory Step Procedure 1 Reboot the Printer 2 If the problem persists replace the Main Print Board 3 As an alternative to replacing the Main Print Board the chip U22 may be replaced Note Fargo recommends that only a qualified electronics technician perform this procedure HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 10 2 RESTRICTED USE ONLY Fargo Electronics Inc Resolving the FPGA Error Symptom An unexpected hardware error has occurred Step Procedure 1 Reboot the Printer 2 If the problem persists the Main Print Board will need to be replaced 3 As an alternative to replacing the Main Print Board the chip U34 may be replaced Note Fargo recommends that only a qualified electronics technician perform this procedure Sensor Testing Step Procedure 1 Check the voltage to determine if a Sensor is working 2 a Test the voltage of each Sensor using ground GRD Chassis to the correct pin on each connector See Sensor Location and Voltages table below b Block a slot Sensor with a card c Cover a reflective Sensor with a card a Troubleshoot the Ribbon Sensor by using the RibbonTraq marks on the Ribbon and Film to cover the Ribbon and Film Sensors Note The numbers indicate the
166. ddress BEE C gt ping 14 1 2186 241 Pinging 16 1 216 241 with 32 bytes of data Request timed out Request timed out Request timed out Request timed out Ping statistics for 1 1 210 241 Packets Sent 4 Received Lost 4 188 loss G N HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 56 RESTRICTED USE ONLY Fargo Electronics Inc Verifying that your PC can access the Printer using the ping command continued Step Procedure 2 Verify that the PC and the Printer are connected to the same network 3 You may be on different subnets of your network and some of the network settings for the Printer are not correct See your network administrator about this Note The subnet mask must be the same as other devices on the network and that the unique IP address is part of the network specified by the subnet mask Printing a test page Step Procedure 1 Try printing a test page from the Printer Driver properties window a Open the Printer Driver properties window b Select Start gt Settings gt Printers and Faxes gt your Printer Driver name i e DTC400 Card Printer gt Properties c Ensure that the printing preferences are set correctly for the Ribbon installed in your Printer d Then select the Print Test page button See the next section If you cannot print a test page then consider the following e There may be an err
167. de for each of the three color Panels on the Ribbon e Color Shades By combining the colors of each Panel and by varying the heat used to transfer these colors it is possible to print up to 16 7 million different shades of color Note This blends one color smoothly into the next producing photo quality images with absolutely no dot pattern e Dye Diffusion Thermal Transfer It is the process of heating a dye suspended in a cellulous substrate until the dye can flow diffusing into the dye receptive surface of the card or InTM This produces the image in the surface of the card HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 2 13 RESTRICTED USE ONLY Fargo Electronics Inc Functional Specifications continued Function Description Resin Thermal Resin Thermal Transfer is the print method the Printer uses to print Transfer sharp black text and crisp bar codes that can be read by both infrared and visible light bar code scanners Like dye sublimation this process uses the same thermal Printhead to transfer color to a card from a resin only Print Ribbon or the resin black K Panel of a full color Print Ribbon The difference however is that solid dots of resin based ink are transferred and fused to the surface of the film and then the film is laminated onto the card surface Note This produces very durable saturated printing Card Input Load blank cards into this hop
168. e a procedure the index or an appendix Cross Referencing hyper linked You can use the cross referencing links to quickly locate for example an error message or a procedure Comprehensive Index hyper linked You can use the Comprehensive Index to quickly locate information on the HDP600 relating to a specification a procedural step a window or screen a component a term a qualifier or a related feature to this Printer HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 1 1 RESTRICTED USE ONLY Fargo Electronics Inc Safety Messages review carefully Symbol Critical Instructions for Safety purposes Danger A Failure to follow these installation guidelines can result in death or serious injury Information that raises potential safety issues is indicated by a warning symbol as shown to the left To prevent personal injury refer to the following safety messages before performing an operation preceded by this symbol To prevent personal injury always remove the power cord prior to performing repair procedures unless otherwise specified To prevent personal injury make sure only qualified personnel perform these procedures Caution A This device is electrostatically sensitive It may be damaged if exposed to static electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as s
169. e Card Thickness Adjustment Lever When loading thicker or thinner cards it is important that the Card Thickness Adjustment Lever be set accordingly to ensure the Printer feeds only one card at a time Note If the Printer is equipped with the Card Lamination Module only cards with a thickness ranging from 30 mil to 40 mil can be laminated Thicker cards will however be allowed to pass through the Lamination Module if you choose to print only Step Procedure 1 Open the Printer s Card Access Door and locate the Card Thickness Adjustment Lever 2 Press the blue lock and raise or lower the Lever to the setting that matches the thickness of the cards Note If you do not find a setting for the exact card thickness set the adjustment knob to the setting closest to the thickness of the cards The adjustment level controls the position of the Printer s internal Card Separator which is designed to accommodate a range of card thicknesses surrounding the given card thickness settings HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 3 RESTRICTED USE ONLY Fargo Electronics Inc Printing on Alternate Card stocks Selecting the Right Cards and optimize the HDP Print Process In order to optimize the HDP Card Printer s capabilities for cards with hard to print surfaces we recommend evaluating the card stock selection before installation of the Printer The variability in cards based on e Diffe
170. e Device Options tab HDP600 HDP600 LC The HDP600 Printing Preferences window is used throughout this section for consistency within this document See the HDP600 Printing Preferences windows as needed for your specific Printer The HDP600 CR100 Printing Preferences window has the same Device Options tab functionality as the HDP600 Printing Preferences window Note The CR100 Printers only support the YMCKK and YMCKH Ribbons which are wide enough for the CR100 printing requirements amp HDP600 Card Printer Printing Preferences Magnetic Encodin Lamination K Panel Resin Printer Info Card Device Options Image Color Image Transfer Ribbon Type KK Full Color 2 Resin Black Auto Ribbon Select Film Type ler amp Color Matching Algebraic 0 Color Tone Natura o l Resin Dither Optimized for Graphics o V Print Both Sides Print in Single Card Mode V Split Set of Ribbon Panels T Disable Printing Print Back Side First Print Back Side Only Rotate Front 180 Degrees Rotate Back 180 Degrees HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 26 RESTRICTED USE ONLY Fargo Electronics Inc Adjusting the Ribbon Type Use the Ribbon Type dropdown menu to match Ribbon type Step Procedure 1 Adjust to match the Ribbon Type selection with the Ribbon type that is loaded in the Printer Note The User can to the System Information Menu in the LCD and the Printer will tell the Us
171. e Printer before making any repairs unless otherwise specified To prevent equipment or media damage take jewelry off of fingers and hands as well as thoroughly clean hands to remove oil and debris before working on the Printer HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 RESTRICTED USE ONLY Fargo Electronics Inc Opening the Card Lamination Module Step Procedure 1 Open the Top Cover of the Lamination Module by lifting up on its bottom edge and tilting it back into its fully open position Note The Top Cover is designed to hold its last position to prevent it from falling shut HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 6 3 RESTRICTED USE ONLY Fargo Electronics Inc Opening the Card Lamination Module continued Step Procedure 2 Open the Lamination Station by lifting up on the blue Securing Latches Pull the Lamination Station up and back into its fully upright position Note the Lamination Station is also designed to hold its last position to prevent it from falling shut 3 To close the Lamination Station push the Lamination Station down until its blue Securing Latches close securely Note The Lamination Station must be closed securely in order for your Printer to operate It is also recommended that the Top Cover be closed whenever laminating for reliability and safety reasons HDP600 High Definition Card Printer Enc
172. e Symptom Printer errors out as soon as it receives data from the PC e Printer Error State The Ribbon installed does not match the Printer model e LCD Error Display Invalid Ribbon e Driver Monitor Error Display Invalid Ribbon HDP600 Card Printer me Invalid Ribbon An incorrect Print Ribbon has been installed in the Printer Check that the ribbon is correct for the printer and retry To cancel click on Cancel Print ok Cee He HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 61 RESTRICTED USE ONLY Resolving a Invalid Ribbon Error Fargo Electronics Inc Step Procedure 2 Verify that the Ribbon installed is designed for the correct Printer model 3 Press on the Resume button If the issue persists continue to Step 4 4 Remove the rear cover and check that the Ribbon RFID cable is securely connected to the Main Board J 5 and the RFID Sensor e Ifthe connections are loose reattach e Press on the Resume button e If the connections are good or if the issue persists continue to Step 5 5 Replace the Ribbon RFID Sensor HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 62 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Wrong Ribbon Error All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information e Symptom Printer
173. e allowed to pass through the Lamination Module if you choose to print only Accepted HID Proximity Cards Mifare Contactless Smart Cards and Contact Electronic Card types only HDP600 and HDP600 LC Smart Cards Accepted Card Compositions ABS PVC PET and PETG Colors Up to 16 7 million colors and 256 shades per Pixel Card Capacity HDP600 and HDP600 LC e 200 cards 030 762mm auto or Guide feed HDP600 CR100 and HDP600 LC CR100 e 100 cards 030 762mm auto or Guide feed Cardstock HDP600 and HDP600 LC e CR80 30 mil UC1 cardstock No Co Lo Co and Hi Co e CR80 30 mil UC3 cardstock No Co and Hi Co HDP600 CR100 and HDP600 LC CR100 e CR100 30 mil UC1 cardstock No Co Lo Co and Hi Co e CR100 30 mil UC3 cardstock No Co and Hi Co HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 2 7 RESTRICTED USE ONLY Fargo Electronics Inc Technical Specifications continued Term Description Dimensions e HDP600 15 H x 26 1 W x 14 D 381mm H x 663mm W x 356mmD e HDP600 LC 15 H x 34 75 W x 14 D 381mm H x 883mm W x 356mmD e LC Module 10Hx 13 W x 14 2D 362mm H x 330mm W x 254mmD e HDP600 CR100 15 H x 26 1 W x 14 D 381mm H x 663mm W x 356mmD e HDP600 LC CR100 15 H x 34 75 W x 14 D 381mm H x 883mm W x 356mmD e LC Module CR100 10 H x 13 W x 14 2D 362mm H x 330mm W x 254mmD Display User friendly SmartScreen LC
174. e an adequate normal force for proper traction Pixel Short for picture element The smallest element of a graphic Platen The hard rubber Roller that drives the media through the Printer providing support to the backside of the media during printing or laminating PET Abbreviation for polyester terephthalate often called polyester Sheets of PET are laminated with sheets of PVC to produce thermal acceptance composite cards Port A communication interface serial or parallel used for the transference of data Includes USB and Ethernet PolyGuard A 1 mil or 6 mil thick polyester material that enhances card security and durability applied over the printed surface with a hot Roller Available as clear or with embedded holographic type security images Portrait A document layout that is viewed with the document s long axis in a vertical orientation Potentiometer An electronic resistor with a variable resistance value that can be mechanically set Print Driver A software utility that serves as an interface between the Printer and the Windows GDI Graphical Device Interface making the Printer s functions available through the software application It also provides the format information for the rasterizing of the print file including any necessary escape or function commands Print Job A file of one or more cards for the Printer to print including image data and Printer functions transmitted through the parall
175. e log name you want to view or configure the default choices are log1 or log2 3 Select the Print Job Started checkbox to generate the log entries for each Print Job Started 4 Select the Printer Error checkbox to generate the log entries for each Printer Error 5 Select the Submit button 6 Login as a root User if you are so prompted Note Any change of setting will only be accepted after you have successfully logged in E Fargo HDP 600 S N 273 System Log Microsoft Internet Explorer SEE File Edit View Favorites Tools Help a Q pack amp x a A JO search 5 Favorites 4 A 7 Address http 206 152 208 126 logpathConf htmi70 JIRE System Log GY Log Name log Print Job Started Log Type Printer Error None O Email e g userid domam com OUDP e g 192 168 0 1 or Syslog i domain name OTCP Connection Clear Changes Log Destination Port 4010 Internet HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Log Destination Specify one destination for the log Step Procedure No event logging 1 Select the System Log link 2 Select the link for the log name you want to view or configure the default choices are log1 or log2 3 Select the None radio button when no log is required Note This is the default 4 Select Submit
176. e overlaminate into the Lamination Module as shown in the four 4 photos Displays A to D in this section HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 14 RESTRICTED USE ONLY Fargo Electronics Inc Loading the Overlaminate continued Step Procedure 4 Place the supply end of the overlaminate roll in between the two black Lamination Drive Hubs Use the end of the supply roll with the black core plug to push in the spring loaded hub located on the front side of the Printer Note Make certain the overlaminate material is fed from beneath the roll as shown below Display A Loading the overlaminate Supply spool HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 RESTRICTED USE ONLY Fargo Electronics Inc Loading the Overlaminate cont Step Procedure 5 Load the take up end of the roll just as you loaded the supply end Note When loaded properly the overlaminate material should feed underneath from and take up from underneath each roll Display B Loading the overlaminate take up spool HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 16 RESTRICTED USE ONLY Fargo Electronics Inc Loading the Overlaminate continued Step Procedure 6 Close the Lamination Arm by pressing down on the center of the Lamination arm until it snaps into place as shown below A Ca
177. ead Lifetime unlimited pass with Fargo certified Cards Weight e HDP600 35 Ibs HDP600 LC 55 lbs LC Module 20 lbs HDP600 CR100 35 Ibs HDP600 LC CR100 55 Ibs LC Module CR100 20 Ibs HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 2 12 RESTRICTED USE ONLY Fargo Electronics Inc Functional Specifications The Card Printer utilizes two different yet closely related printing technologies to achieve its remarkable print quality for dye sublimation and resin thermal transfer The following describes how each of these technologies works Function Description Dye Dye Sublimation is the print method the Card Printer uses to produce Sublimation smooth continuous tone images that look photographic Note This process uses a dye based Ribbon roll that is partitioned by a number of consecutive color Panels e Process colors The Panels are grouped in a repeating Series of three process colors yellow magenta and cyan YMC along the entire length of the Print Ribbon e Panels The Printer always prints the yellow Panel first followed by the magenta Panel and the cyan Panel e Printhead As the Print Ribbon passes beneath the Printhead hundreds of thermal elements within the Printhead heat the dyes on the Ribbon Note When these dyes are heated they vaporize and diffuse into the surface of the film and then the film is laminated onto the card surface A separate pass is ma
178. eadlift Sensor 2 The Lamination Ribbon Motor activates to determine the presence of a roll of lamination 3 The Lamination Flipper table homes itself 4 The Card Sensor checks for the presence of a card and ejects it if found HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 RESTRICTED USE ONLY Fargo Electronics Inc Section 2 Specifications The purpose of this section is to provide the User with specific information on the Regulatory Compliances Agency Listings Technical Specifications and Functional Specifications for the HDP600 HDP600 LC HDP600 CR100 and HDP600 LC CR100 Card Printers Safety Messages review carefully Symbol Critical Instructions for Safety purposes Danger A Failure to follow these installation guidelines can result in death or serious injury Information that raises potential safety issues is indicated by a warning symbol as shown to the left e To prevent personal injury refer to the following safety messages before performing an operation preceded by this symbol e To prevent personal injury always remove the power cord prior to performing repair procedures unless otherwise specified e To prevent personal injury make sure only qualified personnel perform these procedures Caution A This device is electrostatically sensitive It may be damaged if exposed to static electricity discharges Information that raises potential electr
179. ectronics Inc Specifying TCP Event logging Using the Administration pages Using the System Information page Changing the Root Password Upgrading the Print Server Using the Reboot pages Rebooting the Ethernet Server Resetting to Default Settings 5 34 5 36 5 38 5 38 5 40 5 42 Using the Help page Additional Procedures Reviewing LED and Dipswitch Tables Reviewing the LED Table Reviewing the Dip Switches Restoring the Factory Settings for Ethernet Restoring the Default Settings Accessing the IP address of your Printer Accessing the HDP600 IP address Upgrading the Main Firmware with the Fargo Diagnostics Utility Ethernet Printer Troubleshooting Procedures Troubleshooting procedures Verifying the Printer Connection Verifying the Printer IP address Verifying that your PC can access the Printer using the ping command Printing a test page Reviewing Frequently asked Questions Glossary of Terms Section 6 Card Lamination Module Reviewing the Card Lamination Module Safety Messages review carefully Opening the Card Lamination Module Adjusting the Card Lamination Module Adjusting the Card Flattener 6 5 Section 7 Printer Adjustments Safety Messages review carefully Adjusting the Card Size Adjusting the Card Thickness Adjustment Lever Printing on Alternate Card stocks Selecti
180. el interface and at times stored temporarily in the print Buffer and spooler Print Server A device used to connect and control a Printer on a network Continued on the next page HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 15 14 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition Printhead The device on a Printer that produces the image on the media PVC Abbreviation for polyvinyl chloride often called vinyl PVC is the component of the 0 002 thick clear dye receptive film on the surface of the identification card and is the primary component of the identification card cores Queue A sequence of files or sets of data awaiting transmission or processing Proximity Prox Card Proximity cards allow access and tracking utilizing contactless technology usually by communicating through a built in antenna Prox Card Encoder The FARGO prox card Encoder uses an HID ProxPoint Plus reader mounted on the e card docking Station inside the Printer Encoder The ProxPoint is a read only device producing a Wiegand signal that is converted to RS 232 using a Cypress Computer Systems CVT 2232 Application programs can read information from HID prox cards via a RS 232 signal through a dedicated DB 9 port on the outside of the Printer labeled Prox RAM Random Access Memory A storage device for digital information to be held tempora
181. electronic card A generic term used to reference any card with built in electronic devices such as Smart Cards or prox cards E card Docking Station The device in the Printer that accepts Smart Cards with an ISO Smart Card contact Station This allows the user to write to the Smart Card chip with a standard RS 232 interface in the back of the Printer or with the optional built in Encoder Edge to Edge Refers to the maximum printable area on a card resulting in printed cards with virtually no border ECP Mode Enhanced Capabilities Port Mode A type of Parallel Port mode developed by Microsoft to increase the port throughput and improve performance EE Memory An abbreviation for EEPROM EEPROM Electrically Erasable Programmable Read Only Memory A microchip based non volatile memory storage device that can be rewritten in the field The chip can hold new values as the Printer adapts its operational parameters Encoder Smart Card An electro mechanical interface to transfer data from the PC toa chip or Magnetic Stripe built into the card HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 Continued on the next page 15 6 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition Encoder wheel An electromechanical device attached to a shaft that detects the change in rotational position incremented to count
182. en the front cover e Remove the Magnetic Module cover screw e Remove the Magnetic Module cover e Verify that the Magnetic Module is seated securely into the Magnetic Module docking station e If the Magnetic Module is properly seated replace the magnetic head as needed Note See the current HDP600 Service Manual for related instructions in the Parts Replacement Section f If data is being written to the Magnetic Stripe the Magnetic Offset may need to be adjusted See the Setting the Magnetic TOF procedure HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 43 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Magnetic Verify Error Step Procedure 6 Verify that the coercivity of the cards matches the Driver Settings amp HDP600 Card Printer Printing Preferences Image Color Image Transfer Magnetic Encoding f Lamination KPanelResin Printer Info Encoding Mode Verification Auto Eject 1st Error C Manual Eject Each Error Coercivity Retries r HighCo Low Co ai f2 r Magnetic Track Selection Tracki C Track2 Track3 T Enable MLE Support Magnetic Track Options Bit Density Character Size ASCII Offset C 75BP I C 5Bits C NULL C 128 BPI 7 Bits SPACE 210 BPI C Bits ZERO LAC Generation Character Parity C NoLRC C No Parity Even Parity C Even Parity Odd Parity Odd Parity Default Shift Data Left HDP600 High Definitio
183. ened close it by clicking on the exit icon shown below b Use My Computer or Windows Explorer to view the contents of the CD Windows Explorer can be opened by selecting it from the Start Programs menu c Open the Utilities folder then open the Firmware Updater folder a 1B Option B Go to the Fargo Electronics Technical Support Web site http www fargo com tech_support Click on the Firmware Updater Program link 2 Click on OK when prompted to Save this Program to Disk and then select a folder in which to save the Updater file Continued on the next page HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 12 1 RESTRICTED USE ONLY Fargo Electronics Inc Firmware Updater Application Program continued The Firmware Updater application program is the software required to send Firmware updates from the computer to the Printer To download and install the Firmware Updater from this site refer to the following steps using Step 1A or Step 1B as appropriate Step Procedure 3 a Once the file has been downloaded navigate to the location where the file was saved The Firmware Updater program has been compressed for ease of downloading b Decompress the file by double clicking on the UPDATER EXE icon 4 Double click on the SETUP EXE file to launch the Firmware Updater Setup Program 5 Follow the on screen instructions to complete installation Once installed the
184. equirements in Part 15 of the FCC rules for a Class A digital device Note These requirements are designed to provide reasonable protection against harmful interference in a residential installation If equipment operation in a residential area causes unacceptable interference to radio and TV reception the operator is required to take whatever steps are necessary to correct the interference ITS EMC The Card Printer has been tested and complies with EN55022 Class A 1995 and EN82082 1 1997 standards for EMI emissions Note Based on the above testing the Printer manufacturer certifies that the Card Printer complies with all current EMC directives of the European Community and has placed the CE mark on the Card Printer License Number J99032510 UL The Card Printer is listed under UL IEC 60950 1 2001 INFORMATION TECHNOLOGY EQUIPMENT File Number E145118 HDP600 Agency Listings Term Description Emissions CE FCC CRC c1374 EN 55022 Class A FCC Class A EN 55024 Standards 1998 EN 61000 3 2 and EN 61000 3 3 Safety Standards UL IEC 60950 1 2001 CSA C22 2 No 60950 1 03 A Caution For safety purposes Ethernet is not intended for a direct connection outside of the building HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 RESTRICTED USE ONLY Fargo Electronics Inc Technical Specifications Term Description Accepted Standard Card S
185. er Step Procedure 1 Review the following information Symptom Transfer Film Mark is not found Printer Error State The transfer film is jammed installed improperly broken or damaged LCD Error Display Transfer Film Mark Not Found Driver Monitor Error Display Transfer Film Mark Not Found HDP 600 Card Printer me Transfer Film Mark Not Found The transfer film is jammed installed improperly broken or damaged Verify that the film is installed properly If jammed clear it according to the steps in the User s Guide If broken repair it by taping the film back on to the take up core Select RESUME to continue or CANCEL to reset ok Cee He HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 50 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Transfer Film Not Installed Error All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information e Symptom The Transfer Film is not installed e Printer Error State The Transfer Film is not installed e LCD Error Display Transfer Film Not Installed e Driver Monitor Error Display Transfer Film Not Installed HDP600 Card Printer me Transfer Film Not Installed The transfer film is not installed Install transfer film and press RETRY or press IGNORE to continue with no film installed ok Cee He
186. er provides printing services in the same manner as a Printer connected directly to a USB interface except that the Printer is connected through the local area network to the client PC The Print Server must be properly configured in order to provide this printing capability e The Print Server is capable of queuing up to eight 8 client PCs while printing Communications between each PC and the Ethernet enabled Fargo Printer are implemented over a bi directional TCP IP interface e All clients are able to send print jobs to the Printer and monitor Printer jobs and errors with the standard Windows printing system using the Fargo Printer Driver installed on their local PC In this way the User knows whether or not a print job has been successful Also the User knows what problems have been encountered while processing the print job Printing using Ethernet works in a manner similar to the USB connected PC Printer Reviewing the Web Page Server An HTTP service serves web pages that provide an interface through which to configure and monitor the Printer Note Users may also monitor all print jobs that have been sent to the Printer from any client PC Reviewing the Network Management Interface The Ethernet enabled Printer operates as an SNMP agent to allow central administrators to monitor and configure the network interface and the Printer Note A standard host MIB II is implemented to maximize the utility of the Printer on the network
187. er which Ribbon is loaded at that time e YMC Yellow Magenta Cyan OR YMCK Yellow Magenta Cyan Resin Black OR e YMCKK Yellow Magenta Cyan Resin Black Resin Black OR e YMCKH Yellow Magenta Cyan Resin Black Heat Seal amp HDP600 Card Printer Printing Preferences Magnetic Encodin Lamination K Panel Resin Printer Info Card Device Options Image Color Image Transfer Ribbon Type M Full Color 2 Resin Black Full Color YMICE Full Color Resin Black KK Full Color 2 Resin Black Film Type fH Full Color Resin Black Heat Seal HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 27 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Auto Ribbon Select option Step Description 1 Click on the Auto Ribbon Select button to verify that the Ribbon type selected matches the Ribbon installed in the Printer Note The Printer Driver will change the Ribbon type to the correct setting or validate It will also display a dialog that it has changed the current setting or that the current Ribbon type is correct amp HDP600 Card Printer Printing Preferences Magnetic Encodin Lamination K Panel Resin Printer Info Card Device Options Image Color Image Transfer Ribbon Type Full Color Resin Black v Auto Ribbon Select Film Type ler o Color Matching Algebraic tt tt lt lt CSOSCs Color Tone Natural X Resin Dither Optimized
188. es only take effect after reboot Internet HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 21 RESTRICTED USE ONLY Fargo Electronics Inc Entering the TCP Window Size Step Procedure 1 Select the Network link from any web page of the Printer 2 Select the TCP window size from the drop down menu as shown below e This entry provides for entry of the TCP Window Size It adjusts how much data can be sent to the Printer at any one time e lt is recommended that the default value of 2 MSS Packets be used to ensure good compatibility with all client applications 3 Click on the Submit button to save this setting 4 Login as a root User if you are so prompted Note Any change of setting will only be accepted after you have successfully logged in 5 Reboot the Printer to effect this change See the Reviewing Web page security procedure E Fargo HDP600 S N 273 Network Settings Microsoft Internet Explorer File Edit view Favorites Tools Help Address http 206 152 208 126 tcpipConf html Obtain an IP address automatically Use the following IP address IP Address 206 152 208 126 Subnet Mask 2 55 255 255 0 Default Gateway 206 152 208 7 DNS Server Address 206 152 208 3 DNS Domain Suffix FARGO COM TCP Window Size 2MSS Packets Clear Changes Note Changes only take effect after reboot Stored Settings Internet HDP
189. etween list diff current and stored network settings uptime Display how long since the list uptime interface was last reset sysinfo Display information about the list sysinfo Printer i e model label contact location Firmware version and date and serial number ribbon Display information about the list ribbon installed Ribbon in the Printer net Display information about the list net current network settings of the Ethernet interface stored net Display information about the list stored net stored network settings of the Ethernet interface default net Display information about the list default net default network settings of the Ethernet interface user Display information about the list user defined User names and their type root or guest privileges HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Telnet Command Table continued Telnet Command Command Purpose Command Format Ipq Display information about print jobs and their settings list Ipq printer Display information about the Printer i e model number Firmware version and serial number list printer printer sm Display information about the secure mark settings of the Printer list printer sm HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5
190. ev 2 5 7 23 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the About button Select the About button to open a dialog box containing the copyright information as well as the driver s version number and date code amp HDP600 Card Printer Printing Preferences Magnetic Encoding Lamination K Panel Resin Printer Info Card Device Options Image Color Image Transfer Card Size CR 80 Xi inches mm Print Width 2 204 gt Print Lenath 3 452 Card Type UltraCards Glossy PC Card Hopper Selection First Available v Orientation Portrait Landscape Copies 1 al Diagnostics Test Print About HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 24 RESTRICTED USE ONLY Selecting the About button About Raster Printer Driver Microsoft Windows Copyright 1985 2001 Professional Microsoft Corporation Microsoft Raster Printer Driver Version 5 1 Build 2600 xpsp_sp2_gdr 050301 1519 Service Pack 2 Copyright 1981 2001 Microsoft Corporation HDP600 Card Printer Version 3 0 0 1 10 31 2006 This product is licensed under the terms of the End User License Agreement to FARGO ELECTRONICS FARGO ELECTRONICS Physical memory available to Windows 3 405 900 KB HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 Fargo Electronics Inc 7 25 RESTRICTED USE ONLY Fargo Electronics Inc Using th
191. finition Card Printer Encoder User Guide Rev 2 5 4 11 RESTRICTED USE ONLY Fargo Electronics Inc General Troubleshooting Guide continued Possible Solution Ribbon Chipping Reverse Transfer during Printing Self Test is not square Scratches Cards won t feed or more than one is fed Printing pauses between panels Card stops under flattener and won t continue Print fans run all of the time Lamination Assembly sticking open HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 Print density is set too high Adjust the peel off bar height with peel off bar fixture TL1733 Adjust position of the center plate D860132 Lightly buff any film contact points with a fine steel wool Verify the scratch is not film wrinkle See film wrinkle in this table Verify the correct position of the card thickness lever Verify that the Cleaning Roller Assembly is fully seated Check the Printhead alignment If washing out on resin try changing to a different lot of film Check the air flow from the Printhead fan D860149 to verify it is wired correctly Replace Printhead cable D860244 See the Replacing the HDP600 Series Printhead Assembly D860004 procedure in the HDP600 Service Manual Adjust the Flattener position Check for pinched Printhead wires Replace the Printhead cable 840143 Replace the Printhead 220052 See the Replacing the HDP600 Series Printhead Assembly D860
192. for Graphics HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 28 RESTRICTED USE ONLY Fargo Electronics Inc Adjusting the Film Type Step Procedure 1 Allows you to select the film type option that is appropriate for the type of HDP film currently loaded in the Printer e Select the Clear option to automatically adjust the appropriate transfer time and temperature to pre determined defaults OR e Select the Holographic option to change appropriate internal Printer settings needed to make the holographic film work Note It will also adjust the necessary transfer temperature and the dwell settings in the Driver to provide the optimal holographic InTM performance See the Printers LCD settings a new option for Holographic Film option This setting is located via this path Menu gt Print Test Image gt Film When you get to the Film setting press the Select button to cycle between Clear and Holographic film amp HDP600 Card Printer Printing Preferences Magnetic Encodin Lamination K Panel Resin Printer Info Card Device Options Image Color Image Transfer Ribbon Type M Full Color 2 Resin Black Auto Ribbon Select Film Type Clear Color Tone Natural v Resin Dither Optimized for Graphics z Color Matching HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 29 RESTRICTED USE ONLY Fargo Electronics Inc Adjusting for the
193. g To cancel the print press the Cancel Print button from the Driver s display dialog and the Cancel button located on the Printer s LCD display ox Cee He HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 24 RESTRICTED USE ONLY Fargo Electronics Inc Resolving an Unable to Feed Card Error continued Step Procedure Check the card quality loading a Remove cards from the Card Hopper b Ensure that the cards are not sticking together by fanning them out and then lining them back together in straight deck c Press the Card Hopper Load Lever down until the Card Tray locks into place d Load up to 100 cards into the Hopper with the print side down Close the Card Hopper Cover to release the Card Tray f Press on the Resume button g If the cards do not feed continue to Step 3 Press the Cancel Print button on the Driver Monitor Error Display Message Reboot the Printer by cycling the power Check the Card Feed Motor a Remove all cards from the Hopper b Press the Card Hopper Load Lever down until the Card Tray locks into place c Using the Fargo Diagnostic utility send a test print to the Printer See the Card tab Diagnostic button in the Printer Driver d Gently touch the Card Hopper Feed Roller to verify that it is turning e If Roller is NOT turning continue to Step 7 f If Roller is turning continue to Step 6 HDP600 High Definition Card
194. g a Ribbon Sensor Error Ribbon Miscue 4 54 Resolving a Ribbon Break Jam Error 4 56 Resolving a Ribbon Out Error 4 58 Resolving a No Ribbon Installed Error 4 59 Resolving a Invalid Ribbon Error 4 61 Resolving a Wrong Ribbon Error 4 63 Resolving a Headlift Motor or Sensor Error 4 65 Resolving the Cover Open Error Message 4 67 HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 iv RESTRICTED USE ONLY Resolving the Blank Output issues Fargo Electronics Inc 4 69 Card Lamination Errors 4 72 Resolving a Laminator General Error 4 72 Resolving the Laminator Check Power Error 4 73 4 74 Resolving the Laminator Heater Off Error Resolving the Wrong Overlaminate Installed Error Resolving Check Lamination Material Error 4 75 4 76 Diagnosing Image Problems Resolving the Pixel Failure problems Resolving the Card Surface Debris problems Resolving the Incorrect Image Darkness problems Resolving the Ribbon Wrinkle problems 4 77 4 77 4 78 4 79 4 82 4 84 Resolving the Excessive Resin Printing problems Resolving the Incomplete Resin Printing problems Resolving the Image Placement problems 4 87 4 89 4 93 Resolving the Poor Image Quality problems Running the Self Test Running the Standard Self Test Print Running the Magnetic Self Test HiCo Only Section 5 Ethernet Option Section 4 94 4 95 4 96 5 1 Intr
195. g of the encoded data Note According to the magnetic recording standard ISO 7811 the correct Start Sentinel distance is 0 293 inches 0 020 inches 7 44 mm 0 51 mm from the leading edge of the card Step Procedure 1 a Print a magnetic selftest by selecting MENU Print Test Image Magnetics Test If the magnetics test is not listed refer to the section on Changing Encoder Settings Measure this distance by making the data visible using a magnetic viewer or developer solution Alternatively use a magnetic card analyzer to measure the Start Sentinel distance Use a magnetic viewer or developer solution or spray to make the magnetic data visible in order to identify the Start Sentinel as the first set of magnetic lines or first one bit which are visibly closer together than the large number of evenly spaced lines or leading zero bits that fill the space to the edge of the card as shown below Use a magnifying device with a built in measuring scale to measure the distance from the edge of the card to the Start Sentinel in the data as shown below If the Start Sentinel is too far from the leading edge of the card reduce or make negative the Magnetic TOF setting OR If the Start Sentinel is too close to the leading edge of the card increase or make positive the Magnetic TOF setting HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 11 24 RESTRICTED USE ONLY Farg
196. get its IP address and other settings from your network If it is given valid network settings it will use them OR You can choose to configure the Printer using a static IP address and network settings Note This can be entered using the Network web page of the Printer or the Fargo IP Tracer program See Configuring the Network Settings HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 62 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing Frequently asked Questions continued Question Answer How do choose a static IP address for my Ethernet Printer You can use the web pages if you know the current IP address See the Accessing the Home pages OR You can use Fargo IP Tracer which allows you to find Fargo compatible Printers and specify their addresses Note You can save static addresses However they are not used until you reconfigure the Printer to use those static addresses and reboot the Printer How do set the Printer to work with a static IP address You can use the web pages if you know the current IP address e Select the Use the following IP address button on the Network web page OR e Use Fargo IP Tracer which allows you to find Fargo compatible Printers and specify their addresses What do the LEDs by the Ethernet connection on the back of the Printer indicate The LEDs indicates network activity See Reviewing the LED Table
197. go Electronics Inc Inserting the Card Cleaning Cartridge Step Procedure 1 Load the Card Cleaning Cartridge as shown in the three 3 Photos Displays A to C in this section Display A Removing the white cover sheet HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 RESTRICTED USE ONLY Inserting the Card Cleaning Cartridge cont Display B Inserting the Card Cleaning Cartridge Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 12 RESTRICTED USE ONLY Fargo Electronics Inc Inserting the Card Cleaning Cartridge cont Display C Pressing down on the Cleaning Cartridge until it snaps into place HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 13 RESTRICTED USE ONLY Fargo Electronics Inc Loading the Overlaminate Note This procedure only applies to the HDP600 LC Laminating Card Printer Encoder The loading process for both the Thermal Transfer Film and the PolyGuard Overlaminate material is the same Refer to the following steps to load either type of overlaminate into the Printer A Danger Do not touch the metal Lamination Shield or the Lamination Roller when loading the overlaminate These components can become very hot Step Procedure 1 Open the Lamination Module s Top Cover and lift the Lamination Arm 2 Remove the overlaminate from its packaging 3 Load th
198. grade reboot modify passwords and enter User specified system information strings Using the System Information page The System Information page displays the current system information and allows the User to change the system information which appears on the Home page See the Using the Home page for definitions Step Procedure 1 Select the Administration link 2 Log in as a root User using the old password if you are so prompted Note Any change of setting will only be accepted after you have successfully logged in 3 Select the link for the System web page 4 To change an attribute type the new entry in one of these boxes e Label textbox e Location textbox e Contact textbox Continued on the next page HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 38 RESTRICTED USE ONLY Fargo Electronics Inc Using the System Information page continued Step Procedure 5 Select the Submit button 6 Log in as a root User if you are so prompted Any change of setting will only be accepted after you have successfully logged in Fargo HDP600 S N 273 System Information Microsoft Internet Explo SEE File Edit View Favorites Tools Help Ha Q peck amp x a A s Search Pe Favorites E2 B g gt Address El http 206 152 208 126 adminConf html v EJ co Home Network Status System Log Administration Help System Passwo
199. gs 4 90 Vertical adjustment 7 48 Vertical Horizontal adjustment arrows 7 47 Virtual Memory 15 20 W Weight 2 12 Windows 2000 XP 4 64 4 70 4 90 Windows 95 98 ME 4 64 Windows 98SE Me 4 70 4 90 WordPad 4 23 Wrinkle 15 20 Wrong Lam Type 4 9 Wrong Ribbon 4 10 Fargo Electronics Inc X X Y boxes 7 56 Y Yellow Y Magenta M Cyan C ribbon Panels 7 57 Yellow Magenta and Cyan 7 40 7 42 7 44 YMC 7 27 15 20 MC YMCK or YMCKK Print Ribbon 7 24 MCK 7 27 15 20 MCK or YMCKK Print Ribbon 7 32 MCK YMCKK Print Ribbons 7 34 MCKH 7 27 15 20 MCKH Panel ribbon 7 4 MCKH ribbon 7 8 MCKK 7 27 15 20 MCKO 15 20 MCKOK 15 20 KKKKKKKKKK HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 16 7 RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 16 1 RESTRICTED USE ONLY Fargo Electronics Inc Appendix A FCC Rules and Environmental Protection FCC Rules This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonab
200. h Head Abbreviation for Printhead Heat sink A device used to dissipate heat into the ambient Heat Seal A resinous film transferred by the Printhead onto the back of an HDP intermediate transfer film to facilitate adhesion HiCo High The Coercivity value of magnetic media between 2500 4000 Oe Coercivity ISO 7811 6 Fargo s High Coercivity encodes at 2750 Oe HTML HyperText Markup Language A standard protocol used to format text files for use in a browser or on the Internet HTTP HyperText Transfer Protocol A standard protocol by which computers can transfer data compatible through multiple platforms IC Integrated Circuit An electronic device that contains many individual circuits interconnected and placed within a discrete package ID Identification An abbreviation for identification HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 Continued on the next page 15 9 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition IEEE 1284 Institute of Electrical and Electronics Engineers 1284 A standard method of signaling for a bi directional parallel interface on personal computers To ensure proper Printer communications and image output Fargo recommends a parallel interface cable that complies with this specification Image A collection of pictures or graphical elements that compose the visual fea
201. he Driver s display dialog ok Cee He HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 40 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Flipper Jam Error Step Procedure 2 Open the Printer s Flipper Table Module Cover a Clear any cards in the Flipper Table Module by using the Forward and or Reverse buttons located on the Printers Top Cover b Ensure that the Flipper Table Module can rotate freely Close the Printer s Flipper Table Module Press the Resume button on the Printer s Top Cover to continue printing e To cancel the printing press the Cancel Print button from the Driver s display dialog HDP600 Card Printer mM Flipper Jam The Flipper Table has jammed while either aligning itself or flipping a card Open the Printer s Flipping Module Cover Clear any cards in the Flipping Module by using the Forward and or Reverse buttons located on the Printer s Top Cover Ensure that the Flipper Module can rotate freely Close the Printer s Flipping Module Cover Press the Resume button on the Printer s Top Cover to continue printing To cancel the print press the Cancel Print button from the Driver s display dialog ok Cee He HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 41 RESTRICTED USE ONLY Fargo Electronics Inc Magnetic Encoding Errors Resolving a Magnetic Verify Error All Troubleshooting procedures assume that
202. he Home Page Categories and Fields table You can view these categories and fields in the following table Category Field Purpose Fixed for Serial Number Displays the unique fixed serial number of the Printer Print Server Print Server Serial Number Displays the unique fixed serial number of the Printer Printer Hardware Address Displays the unique fixed hardware address MAC of the Printer which is the unique Ethernet device identifier Set by User Label Indicates the label that the User assigns to May be the Printer configured via Telnet or from Location Indicates the location string that the User the assigns to the Printer Administration web page Contact Indicates the contact person string that the User assigns to the Printer Set by Firmware Version Displays the current Firmware version of the Firmware Print Server Print Server Firmware Version Printer Displays the current Firmware version of the Printer HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 RESTRICTED USE ONLY Fargo Electronics Inc Configuring the Network Settings The procedures needed to configure the network settings are presented in this section Accessing the Network Settings page The Network page displays the current network settings and allows the User to change the settings Step Procedure 1 Select the Network link from any web page of the Printer
203. he Printer serial number a b Use these values to reset the Printer for Printer problems To adjust Print Offset Transfer Temperature or Image Darkness attempt to make these changes through the Printer Driver Image Transfer and Image color controls prior to changing the internal Printer settings Perform these three 3 procedures as a single alignment process Print Offset Transfer TOF and Transfer EOF The goal of these procedures is to align the printed image and the HDP Film precisely with the edges of the card Note When aligned properly the edge of the card will fall directly between all of the Outer and Inner Alignment Arrows The numbers being entered for the settings are measured in Pixels The number of Pixels is equal to the measurement in inches multiplied by 300 Note For example 0 100 in multiplied by 300 equals 30 Pixels 0 1 x 300 30 The alignment test image is designed for setting these parameters HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 11 6 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Printer Setup continued Step Procedure 3 Be sure to run this test after each adjustment Run the Alignment Test Image by selecting the following options MENU PRINT TEST IMAGE and ALIGNMENT TEST All HDP images must have an extra 0 04 in 1mm over bleed on all sides of the card The Outer Alignment Arrows should fall in this area when
204. hether there is adequate hard Drive space Note A large volume of temporary files on the computer can cause communications errors a Access the temporary files by following this process e Search for all folders called TEMP Once found clear out the contents of the folders e f using Windows 98SE Me 2000 XP run the System Utility Disk Defragmenter found in the Accessories folder of the Start Menu e Use a disk cleanup utility such as Disk Cleanup found in the System Tools folder of the Start menu or use a third party application HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 23 RESTRICTED USE ONLY Fargo Electronics Inc Card Feeding Errors All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Resolving an Unable to Feed Card Error Step Procedure 1 Review the following information e Symptom Cards will not feed at all e Printer Error State Card is not being detected by the Card TOF Sensor 11 seconds after the initiation of a print job causing the Printer to produce an error e LCD Error Display Unable to Feed Card e Driver Monitor Error Display Unable to Feed Card HDP600 Card Printer w Unable to Feed Card The Printer is unable to feed a card from the Input Hopper Ensure that cards are available and loaded corectly press the Resume button located on the Printer s LCD display to continue printin
205. his can be installed and used to locate all the Fargo compatible Printers on your network HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 58 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing Frequently asked Questions continued Question Answer How can find the IP address of my Ethernet Printer You can find it in the LCD of the Printer if the Ethernet option is functioning properly See Accessing the IP address of your Printer Can print from my PC to multiple Ethernet Printers Yes Follow this procedure 1 You can install multiple Printer Drivers by using the add Printer wizard 2 Run the Fargo Add Printer Wizard program by choosing in from the Start menu Go to the start gt Programs gt Fargo gt Fargo Add Printer Wizard 3 Select Next on the first window On the second window specify the type of Fargo Printer you want and ask for a network connected Printer Select Next 5 Enter the IP address of your new Printer connection Select Next 6 Select Finish Can multiple PC s print to my Ethernet Printer Yes Each PC must install the Printer Driver software for the specific Fargo Ethernet enabled Printer and connect to the intended Printer using the correct IP address Can print from my PC to an Ethernet Printer on a different network segment Yes If you know the IP address of the Printer on any segment of your netwo
206. hown to the left To prevent equipment or media damage refer to the following safety messages before performing an operation preceded by this symbol To prevent equipment or media damage observe all established Electrostatic Discharge ESD procedures while handling cables in or near the Circuit Board and Printhead Assemblies To prevent equipment or media damage always wear an appropriate personal grounding device e g a high quality wrist strap grounded to avoid potential damage To prevent equipment or media damage always remove the Ribbon and Cards from the Printer before making any repairs unless otherwise specified To prevent equipment or media damage take jewelry off of fingers and hands as well as thoroughly clean hands to remove oil and debris before working on the Printer HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 RESTRICTED USE ONLY Fargo Electronics Inc HDP600 Overview Reviewing the HDP600 Block Diagram The HDP600 Block Diagram will be created and added to this service document at a future date No Part No Part No Part 1 Card Input 19 Thermocouple 37 Card Feed Roller 2 Card Feed 20 Film Supply Encoder 38 Flattener Cooling Fan Stepper 3 Flipper Stepper 21 Film Print 39 Lamination Roller 4 Lamination 22 Ribbon Sensor Array 40 Platen Roller Stepper 5 Print Stepper 23 Ribbon Encoder 41 Printhead 6 Laminatio
207. ia iad aa oding Lamination K Panel Resin Printer Info Cad Device Options Image Color Image Transfer Card Size CR 80 Ih inches mm CR 80 Length 2452 H Card Type UltraCards Glossy PVE w HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Card Size HDP600 and HDP600 LC continued See three previous procedures HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 13 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Custom Card Size Select the appropriate custom card size according to the dimensions of the card stock Step Procedure 1 a Select the Custom option and enter the dimensions of the card into the Print Width and Print Length boxes if using a card size that varies from the CR 80 CR 90 or CR 100 b Add 04 1mm to each dimension to ensure Edge to Edge printing amp HDP600 Card Printer Printing Preferences M agnetic Encoding Lamination K Panel Resin Printer Info Card Device Options Image Color Image Transfer Card Size Yi inches mm Print Width 2 440 2 Print Length 3 704 HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 14 RESTRICTED USE ONLY Fargo Electronics Inc Using the Card tab HDP600 CR100 HDP600 LC CR100 Step Procedure 1 Select the appropriate card size option from two 2 standard card s
208. ied To prevent equipment or media damage take jewelry off of fingers and hands as well as thoroughly clean hands to remove oil and debris before working on the Printer HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 1 RESTRICTED USE ONLY Fargo Electronics Inc Introduction Important The procedures in this section apply for the HDP600 HDP600 LC and HDP600 CR100 HDP600 LC CR100 The following guide will walk you through the installation of the Fargo HDP600 Driver Time Requirement This software installation process will require approximately 2 to 6 minutes depending on the speed of your PC System Requirements The System Requirements are as follows e IBM PC or compatible Windows 2K XP Pentium class 133MHz computer with 64MB of RAM or higher 200MB free hard disk space or higher USB 1 1 Note The Printer will be available with parallel port Inspection HDP600 While unpacking your Printer inspect the carton to ensure that no damage has occurred during shipping Make sure that all supplied accessories are included with your unit Unpacking the Printer The following items are included with your Printer e Unpacking instructions and Setup video CD e Software Installation CD includes Printer Driver Online User s Guide and Printer Diagnostic Tool e Power Supply with Power Cord e Card Cleaning Cartridge e Two 2 Card Hoppers Feed Weights only one for the HDP600 CR100
209. index finger while you press the REV button on the LCD display five 5 more times Note This allows the Roller to spin against the Cleaning Card and fully clean the Roller See below Remove the Cleaning Card by pressing the FORWARD button on the LCD display to eject this card from the Printer The process is now complete Note This magnetic cleaning process should be done every time another cleaning is performed which is roughly every 3 000 cards or whenever you experience Magnetic Encoding problems 10 Be aware that the card can be used only once as it will dry out quickly Note If it dries out before you clean the Roller a new card must be used HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 8 8 RESTRICTED USE ONLY Fargo Electronics Inc Cleaning the Platen and Transfer Rollers Step Procedure 1 Leave the Printer power ON and open the Lamination Arm If using a Printer with a Card Lamination Module attached also open the Lamination Module s Top Cover and Lamination Station Remove the Print Ribbon and HDP Film Locate the Print Platen Roller Use a Cleaning Pad from the Printer Cleaning Kit to wipe the Roller clean Locate the Transfer Platen Roller A A Danger Transfer Rollers will be extremely hot Printer must be cold in order to clean it a Use a Cleaning Pad from the Printer Cleaning Kit to wipe the Roller clean Press the
210. ing information e Symptom An incorrect Overlaminate has been installed or a Driver setting is incorrect e Printer Error State An incorrect Overlaminate has been installed or a Driver setting is incorrect e LCD Error Display Wrong Overlaminate Installed e Driver Monitor Error Display Wrong Overlaminate Installed HDP600 Card Printer Me Wrong Overlaminate Installed An incorect Overlaminate has been installed or a Driver setting is incorrect Ensure that the appropriate laminate is installed and press the Resume button located on the Laminators Front Panel to continue printing To cancel the Lamination press the Cancel Print button from the Driver s display dialog and the Cancel button located on the Laminator s Front Panel ok Ceen He HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 75 RESTRICTED USE ONLY Fargo Electronics Inc Resolving Check Lamination Material Error Step Procedure 1 Review the following information e Symptom An incorrect Overlaminate has been installed or a Driver setting is incorrect e Printer Error State An incorrect Overlaminate has been installed or a Driver setting is incorrect e LCD Error Display Check Lamination Material e Driver Monitor Error Display Check Lamination Material HDP600 Card Printer ik Check Lamination Material An incorect Overlaminate has been installed or a Driver setting is incorrect En
211. inition Card Printer Encoder User Guide Rev 2 5 Leading Edge of Card 5 11 26 RESTRICTED USE ONLY Fargo Electronics Inc Adjusting the Flipper Offset Step Procedure 1 Select MENU Setup Printer and Flipper Offset 2 Change the setting in small increments if the card is not feeding correctly Note A negative adjustment will lower the side of the Flipper Table closest to the Input Hopper There are five 5 settings under the Flipper Settings Menu See the Menu Tree in this section for their use All settings can be tested from this Menu Mag Prox Level Smart Inverted Home Press the Save button to save the value HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 11 27 RESTRICTED USE ONLY Fargo Electronics Inc Adjusting the Lamination Flipper Offset Step Procedure 1 Select MENU Setup Printer and Flipper Offset or Inverted Offset 2 Change the setting in small increments if the card is not feeding or Flipping correctly Note A negative adjustment will lower the side of the Flipper Table closest to the Exit Hopper 3 Press the Save button to save the value HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 11 28 RESTRICTED USE ONLY Fargo Electronics Inc Adjusting the LAM TOF and EOF Step Procedure 1 Applies only if the Printer is equipped with the Card Lamination Module e Use this
212. inition Card Printer Encoder User Guide Rev 2 5 5 43 RESTRICTED USE ONLY Fargo Electronics Inc Using the Reboot pages Rebooting the DTC400 and HDP600 restarts only the Ethernet Print Server Rebooting the Ethernet Server The Reboot page allows the User to restart the Ethernet Print Server Step Procedure 1 Select the Administration link 2 Log in as a root User using the old password if you are so prompted Note Any change of setting will only be accepted after you have successfully logged in 3 Select the Reboot link 4 Select the Reboot button a Fargo HDP600 S N 273 Reboot Microsoft Internet Explorer File Edit View Favorites Tools Help Address http 206 152 208 126 reboot html Home Network Status System Log Administration Help System Passwords Upgrade Reboot Reboot NOTE The following actions will immediately shut down all services and reboot the HDP600 Print Server Reboot Reboot the Print Server Default Reboot the Print Server with factory default settings Done Internet HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 44 RESTRICTED USE ONLY Fargo Electronics Inc Rebooting the Ethernet Server continued Step Procedure 5 Click Yes when prompted 6 Wait for the Printer to reboot and display the home page E Fargo HDP 600 S N 273 Reboot Microsoft Internet Explorer File
213. int Back Side Only option Using the Rotate Front 180 Degrees or Rotate Back 180 Degrees options Using the Print in Single Card Mode option Using the Disable Printing option Using the Image Color tab HDP600 Using the Image Transfer tab Adjusting the Image Position controls Adjusting the Transfer Dwell Time and Temperature Using the K Panel Resin tab Selecting the Full Card with the K Panel Resin tab Selecting the Defined Area s with the K Panel Resin tab Selecting the Undefined Area s with the K Panel Resin tab Defining the Area to activate the Card Grid Measuring the Total Card area Measuring the Area to be positioned on the Card Selecting the Print YMC under the K and Print K Only options Using the Magnetic Encoding tab Using the Encoding Mode option Encoding the Mode Coercivity Magnetic Track Selection Reviewing the Magnetic Track Options Reviewing the Enable MLE Support checkbox Reviewing the Verification options Reviewing the Shift Data Left Reviewing the ISO Track Locations Sending the Track Information Reviewing the Sample String Reviewing the ASCII Code and Character Table Using the Lamination tab only with Card Lamination Module Selecting the Lamination Position Selecting the Lamination Side Selecting the Lamination Type Adjusting the Transfer Dwell Time and Transfer Temperature
214. inter Compatibility The Fargo Ethernet option provides compatibility with TCP IP and 802 3 Ethernet protocols with an IEEE 802 3 10 100Base T Ethernet female RJ45 connector Application With the Ethernet Option properly installed and configured these Printers are able to print in the same manner as a Printer directly connected to the PC via a USB interface Technical Specification Ethernet Option Here are the system requirements for Ethernet A Caution For safety purposes Ethernet is not intended for a direct connection outside of the building Function Requirement Network An IEEE 802 3 10 100 Base T Ethernet network is required Printer A Fargo Printer with the Ethernet option installed is required Printer Since TCP IP is used for the network communication the Printer Configuration must be configured with an IP address and a subnet mask before it can be seen on the network An additional network setting for the Default Gateway can also be configured which allows communication across the subnets Host Computer A PC running Windows 2000 XP Server 2003 connected to the network is required Host Printer The host PC must have installed the correct Printer Driver with Driver Ethernet support Note This Driver must be configured for printing to the IP address of the Printer HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 1 RESTRICTED USE ONLY Functional
215. ions simultaneously one or all of these icons may appear at once depending on if you are printing just one card or a batch of cards The Print Status screen always displays Cancel in the lower left and Pause in the lower right The Cancel Use this button to cancel print jobs and reset the Printer for the next button print job Cancel now has two options e Cancel single job in memory e Cancel all jobs in memory This Cancel All function will cancel all print jobs in the Printer and will completely reset the Printer In this case be sure to cancel the print jobs from the PC before pressing YES HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 2 18 RESTRICTED USE ONLY Fargo Electronics Inc Printer Components LCD and Softkey Control Pad continued Component Description The Pause Use this button to pause the Printer at any time during operation Note button the Printer will always finish its current task before pausing When the Printer is paused the LED Light will flash and the Pause softkey button will change to Resume Press Resume to continue Printer operation The LED Light This light works in conjunction with the Printer s LCD Display to help communicate the Printer s current status It is especially effective when you are too far away from the Printer to read the LCD Display The following explains how to interpret both LED Lights on the exterior of the Printer e Off Indica
216. is entered Note The maximum value for the Vertical and Horizontal adjustments is 100 Pixels 10 Pixels 0 03 8mm Rear of Printer Card Output f Horizontal Horizontal Card Input side of Printer Side of Printer ai Direction card travels through printer Front of Printer HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 48 RESTRICTED USE ONLY Adjusting the Transfer Dwell Time and Temperature Use the Image Transfer option to control of the Transfer Dwell Time and Transfer Temperature e These settings control the speed and temperature at which printed images are transferred from the HDP Film to the card These settings may vary depending on the card type Fargo Electronics Inc e The Printer Driver automatically optimizes these settings according to the selection made in the Card Type option e Changes made to the Dwell Time and temperature settings are saved for the selected Card Type option upon exiting the Printer Driver setup in the Printer s Control Panel Step Procedure 1 Return to the factory default settings for the selected Card Type by clicking on the Default button If using cards that differ from the Card Type Glossy PVC or Matte PVC options select one of the Card Type Custom options 2 Adjust the Dwell Time and temperature settings manually to ensure proper image transfer Determine the appropriate settings for the card stock by se
217. is snug prior to installing the tensioner Verify the card is not running into the Flipper Table Check the alignment of the Flipper Table Flipper Offset Inspect all gears on the input hopper drive train for damaged teeth With cleaning Roller removed verify all gears roll smoothly and do not bind Check that all gears are free from wires Continued on the next page HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 16 RESTRICTED USE ONLY Fargo Electronics Inc Magnetic and E card Troubleshooting Guide continued Yellow or red readings on only one track Magtek gives good readings but Printer will not verify Magtek reports LRC parity error and track 1 or 3 has a red bar underneath it Magtek reports First bit is excessively close to the edge of the card Card may not be readable in the field Mag Encode Failed Card stops at the end of the mag card Roller 840234 and fails to exit completely E Card Mifare Iclass Station cannot be found E Card component has no power E Card application cannot find component HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 Verify wires are not pulling the Magnetic Head to one side Inspect the Magnetic Module to verify Magnetic Head is parallel with Roller If not replace the Magnetic Module and notify Assembly Check that the correct magnetic circuit Board is being used A000294 Replace the Magneti
218. is to download them from the Fargo website a To download the latest Printer Driver version click on the Printer Driver s highlighted exe file name on the web site You will then be prompted to Save this program to disk Fargo s downloadable Printer Driver files have names ending in exe and are self extracting Zip archives Note A Zip archive is a package containing one or more files that has been zipped to make it smaller and provide easy downloading of numerous files simultaneously An archive that is self extracting is capable of unzipping itself b Click OK then choose the folder in which you would like to save the Printer Driver file Note You may want to save it in an empty folder to prevent mingling its files with others already on the computer c Once the file has completely downloaded to the computer unzip the contents of the file by simply double clicking on it Note The archive will unzip itself revealing its contents as a new list of files within the folder To install click the Start button point to Settings and select Printers Double click on the Add Printer icon Follow the on screen instructions to begin installation See previous procedure on Printer Driver installation in Section 2 Note When prompted click on the Have Disk button the Install From Disk window will appear Click on Browse navigate to the folder containing the Printer Driver files you just downloaded and unzipped a
219. ish cards e Result 3 Sample 3 shows no transfer to the Tape and is an Absolute Pass 5 If the tape test indicates inadequate adhesion increase the heat setting by 5 degrees print another card and try the tape test again e Once the temperature has been increased 4 times 20 degrees reset temperature to default and increase the Dwell Time by 5 second e Repeat this process until adequate adhesion is achieved e Use the YMCKH Ribbon if printing to a matte surfaced card Note This Ribbon provides a Heat Seal Panel that allows for improved adhesion to non glossy PVC surfaces e Ensure that the cards in use have a surface roughness Ra of 60 micro inches or less This information should be available from the card manufacturer HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 RESTRICTED USE ONLY Fargo Electronics Inc Printer Driver Options Installing Printer Driver Updates Occasionally new Printer Driver versions are released which have new or updated features Before installing an updated Printer Driver version always delete the existing Printer Driver version from the system To do this select Start Programs and point to the Fargo folder Then select the Uninstall Printer Driver icon for the specific Printer model as shown here Step Procedure 1 Once the existing Printer Driver is deleted the updated version can be installed The best way to get Printer Driver updates
220. ith the Card Printer Step Process 1 The card is fed onto the Lamination Module Flipper Table 2 The card is fed to the Card Position Sensor 3 The Lamination Ribbon Motor begins cycling until the Lamination Sensor detects the mark 4 The Card Feed Motor activates to position the card on the Platen Roller 5 The Lamination Roller Lift Motor cycles until the Lamination Roller Lift Sensor detects state change 6 The Card Feed Motor and the Lamination Ribbon Motor activate for the length of the card 7 The Lamination Roller Lift Motor cycles until the Lamination Roller Lift Sensor detects state change 8 The card is fed back to the Flipper Table 9 The Flipper Table Clutch engages 10 The Flipper Table Motor activates until the Card is inverted based on the Flipper offset setting 11 The Flipper Table Clutch disengages 12 The card is fed off the Flipper Table 13 The Flipper Table Clutch engages 14 The Flipper Table Motor activates until the Flipper Table is homed 15 The Flipper Table Clutch disengages 16 Repeat Steps 2 through 7 17 The card is fed out of the Printer HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Lamination Module Boot up Sequence Step Process 1 The Lamination Headlift turns until the head up position is returned from H
221. itical Procedures for Safety purposes Danger A Failure to follow these installation guidelines can result in death or serious injury Information that raises potential safety issues is indicated by a warning symbol as shown to the left To prevent personal injury refer to the following safety messages before performing an operation preceded by this symbol To prevent personal injury always remove the power cord prior to performing repair procedures unless otherwise specified To prevent personal injury make sure only qualified personnel perform these procedures Caution A This device is electrostatically sensitive It may be damaged if exposed to static electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the left To prevent equipment or media damage refer to the following safety messages before performing an operation preceded by this symbol To prevent equipment or media damage observe all established Electrostatic Discharge ESD procedures while handling cables in or near the Circuit Board and Printhead Assemblies To prevent equipment or media damage always wear an appropriate personal grounding device e g a high quality wrist strap grounded to avoid potential damage To prevent equipment or media damage always remove the Ribbon and Cards from the Printer before making any repairs unless otherwise specif
222. its covers open e Do not install the unit near heat sources such as radiators or air ducts e Do not install the unit in a place subject to direct sunlight excessive dust mechanical vibration or shock Preventing Moisture Condensation If the unit is brought directly from a cold to a warm location or if the unit is placed in a very damp room moisture may condense inside the unit Note If this condition occurs print quality may not be at its optimum level Follow this guideline e Leave the unit turned OFF in a warm dry room for several hours before using it Note This will allow the moisture to evaporate HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 45 RESTRICTED USE ONLY Fargo Electronics Inc Installing the HDP600 Series Card Lamination Module Tools Needed 2 Phillips screwdriver Torx T 10 screwdriver Parts Included Card Lamination Module D860105 Phillips 4 40 Flathead Screws X2 and Torx T 10 0 5M3X5 Screws X2 Estimated Repair Time Ten 10 minutes Steps Procedure A Caution Turn off the Printer and unplug the power cord from the Printer 2 Remove the Lamination Ready Output Bin D850290 from the Baseplate D860060 by pulling out on the Stop Latch on the Baseplate Access Cover and then pulling out the Bin See Display A below and Display B next page Continued on the next page Display A Output Bin and Output Bin Stop Latch
223. ized for Graphics HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 40 RESTRICTED USE ONLY Fargo Electronics Inc Using the Image Color tab continued amp HDP600 Card Printer Printing Preferences f Magnetic Encoding Lamination K PanelResin Printer Info Cad Device Options Image Transfer HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 41 RESTRICTED USE ONLY Fargo Electronics Inc Using the Image Color tab continued Step Procedure 2 Select the None or Monitor option see the Device Options tab shown below to only display the Dye Sub Intensity and Resin Heat sliders 3 Control the overall darkness and lightness of the dye sub printed image by adjusting the Dye Sub Intensity slide by clicking and dragging the slide s box e Move the slide to the left to cause less heat to be used in the printing process thus generating a lighter print OR e Move the slide to the right to cause more heat to be used thus generating a darker print Note This slide only affects those images printed with dye sublimation Ribbon Panels YMC amp HDP600 Card Printer Printing Preferences Magnetic Encodin Lamination K Panel Resin Printer Info Card Device Options Image Color Image Transfer Ribbon Type M Full Color 2 Resin Black Auto Ribbon Select Film Type Clear Color Matchingg Algebraic x Color Tone PEPE Resin Dither
224. izes HDP600 and HDP600 LC See Card tab under Printer Adjustments CR 80 This selection is the default form size for the HDP600 This will print a 3 375 in L x 2 125 in W 85 6mm L x 54mm W image including a 04 over bleed on each of the 4 sides This makes the overall form size 2 204 X 3 452 56 X 87 7 mm Custom This selection is used to create a custom form size from 1 0 x 3 0 to 2 204 to 3 452 25 4 X 76 2 mm to 56 X 87 7 mm HDP600 CR100 and HDP600 LC CR100 same reference CR 100 This selection is the default form size for the HDP600 CR100 This will print 3 88 in L x 2 63 in W 98 5mm L x 67mm W including a 04 over bleed on each of the 4 sides This makes the overall form size 3 92 in L x 2 67 in W 98 9mm L x 71mm W The CR 100 size PolyGuard applies only if laminating with HDP600 LC CR100 Custom Select the Custom option under Card tab in the Printer Driver Enter the dimensions of the card into the Print Width and Print Length boxes if using a card size that varies from the CR 100 Add 04 1mm to each dimension to ensure Edge to Edge printing HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 RESTRICTED USE ONLY Technical Specifications continued Fargo Electronics Inc Term Description Accepted Card 030 in 30 mil to 070 in 70 mil 762mm to 1 778mm HICKNeS 030 to 040 762mm to 1 02mm if laminating with HDP600 LC thicker cards ar
225. izes e CR 100 OR e One 1 custom size is available Note The dimensions of the total print area for each card size will appear in the Print Width and Print Length boxes These print area dimensions are 04 1mm larger than the actual card size This is so the Printer can overprint images to ensure they will appear Edge to Edge when transferred to the card For this reason when designing a card format always set the card size or page size within the card design program to the exact Print Length and Width dimensions listed in the Printer Driver This Printer Driver will be provided at a future date HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Card Type all HDP600 Printers Select the appropriate card type according to the composition of the card stock Step Procedure 1 Select UltraCards Glossy PVC if using Fargo UltraCard III stock or any other similar card stock Custom 1 and Custom 2 allows custom default Dwell Time and Transfer Temperature selections to be saved These selections are found under the Image Transfer tab and have a direct effect the transfer of the Lamination material onto different card styles A Caution If the appropriate option is not selected the wrong Dwell Time and temperature may be used during the image transfer process which may result in poor adhesion of the HDP Film or warping of the card
226. izontal Image Position Setting is set correctly or incorrectly See the graphic below e If the white border is on the leading edge of the card adjust the Horizontal value by 2 e If the white border is on the trailing edge of the card adjust the Horizontal value by 2 a Click on OK b Runa self test c If the white border is diminished continue the adjustment until it is gone Mike Berman Student 3957105 Library Code 2439 554 HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 91 RESTRICTED USE ONLY Fargo Electronics Inc Resolving the Image Placement problems Step Procedure 4 Verify if the Vertical Image Position Setting is set correctly or incorrectly See the graphic below e If the white border is on the top edge of the card adjust the Vertical value by 2 e If the white border is on the botom edge of the card adjust the Vertical value by 2 a Click on OK b Runa self test c If the white border is diminished continue the adjustment until it is gone Mike Berman Student 3957105 library Code 2439 554 HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 92 RESTRICTED USE ONLY Fargo Electronics Inc Resolving the Poor Image Quality problems All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following i
227. l the printing supplies 5 Close the Lamination Arm Cleaning outside the Printer Step Procedure 1 The Printer has a durable casing that should retain its luster and appearance for many years Clean it only with a Cleaning Pad from the Printer Cleaning Kit A Caution Do not use cleaning solvents of any kind or spray the cabinet with a cleaner HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 RESTRICTED USE ONLY Cleaning the Printhead Clean the Printhead every time the Print Ribbon is changed to maintain consistent print quality as instructed below This procedure should also be performed approximately every 400 prints in order to maintain consistent print quality A Caution Never use a sharp tool or abrasive object of any kind to clean the Printhead It will damage the Printhead Watches rings bracelets and other jewelry can Fargo Electronics Inc damage the Printhead if accidentally bumped against it For best results remove such items before touching any internal components of Printer Step Procedure 1 Remove watches rings bracelets and other jewelry 2 Open the Lamination Arm 3 Use a Printhead Cleaning Pen from the Printer Cleaning Kit to firmly wipe back and forth across the surface of the Printhead 4 Close Lamination Arm once the Printhead is completely dry HDP600 High Definition Card Printer Encoder User Guide Rev 2 5
228. le 15 19 thicker cards 7 4 thinner cards 7 4 Through hole 15 19 Timeout 15 19 to buffer to hold 7 38 TOF Top of Form 15 19 TOF Sensor 4 36 total card area 7 55 Track 15 19 Track Information 7 69 track number 1 2 or 3 7 69 Transfer Count 4 20 11 31 Transfer Dwell Time Temperature 7 49 Transfer EOF 11 13 11 14 Transfer film not installed 4 6 Transfer Temperature 11 20 Transfer Tension 11 18 Transfer TOF 11 11 11 12 Transfer TOF Transfer EOF 11 8 transferred HDP Film 7 6 troubleshoot the Printer 13 1 Troubleshooting 4 1 15 19 TrueType TT 15 19 TrueType black text and TrueType barcodes 7 50 TU V EMC 2 5 U UL 2 5 UltraCard 15 19 UltraCard M 15 19 UltraCard IIs Glossy PVC 7 6 7 16 UltraCard IIs Glossy PVC H Panel ribbon D us UltraCard IIs Glossy PVC non H Panel ribbon 7 5 UltraCard stock 2 22 Unable to Feed Error 4 2 unblocked Sensor 4 37 4 66 Undefined Area s K Panel Resin tab 7 53 Undefined Area s option 7 53 Update 15 19 Update file 12 3 Upgrade Failed or Upgrade Firmware Now on 12 6 Upgrade Required LAM 4 10 Upgrade Successful 12 7 UPS Un interruptible Power Supply 15 20 USB Universal Serial Bus 15 20 HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 16 6 RESTRICTED USE ONLY Using the Image Color tab 4 87 Vv Verification 7 66 Verify data encoded 4 43 Vertical Horizontal Image Position settin
229. le protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at your own expense Reference Safety Messages in this document Environmental Protection China RoHS Environmental Protection Use Period is based on the product being used in an office environment HDP600 High Definition Card Printer Encoder Service Manual Rev 2 5
230. lipper The Printer does not have flipping capabilities Verify the Printer has flipper capabilities via the LCD Menu If Flipper capabilities are present ensure that the Print Both Sides option in the driver is set correctly Press the Resume button on the Printer s Top Cover to continue printing To cancel the print press the Cancel Print button from the Driver s display dialog ok Cee He HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 39 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Flipper Jam Error All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information e Symptom The Flipper Table Module is jamming e Printer Error State The Flipper Table has jammed while either aligning itself or flipping a card e LCD Error Display Flipper Jam e Driver Monitor Error Display Flipper Jam HDP600 Card Printer mt Flipper Jam The Flipper Table has jammed while either aligning itself or flipping a card Open the Printer s Flipping Module Cover Clear any cards in the Flipping Module by using the Forward and or Reverse buttons located on the Printer s Top Cover Ensure that the Flipper Module can rotate freely Close the Printer s Flipping Module Cover Press the Resume button on the Printer s Top Cover to continue printing To cancel the print press the Cancel Print button from t
231. lly if an obsolete Driver was recently removed d Ensure the correct setup options within the Printer Driver are selected e Confirm that the Driver is current by checking at www fargo com 3 Confirm the correct installation of the Flipper Table Module Assembly a Reboot the computer b Ensure that the Print Both Sides option in the Printer Driver is set correctly c Verify the Flipper Table Module Assembly is functioning properly by printing out cards in a test run d If you are experiencing problems see Resolving the No Flipper Table Module problem HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 22 RESTRICTED USE ONLY Fargo Electronics Inc 4 Determine the problem with printing from the application a Print a self test from the Printer by holding down the Pause button on power up to ensure that the Printer itself is functioning properly b Print the Windows test page that is located in the General tab of the Driver c Use WordPad a Windows 98SE Me 2000 XP word processing program in the Accessories Program Group 1 Go to the File menu and select Page Setup 2 Click on the Printer button and select the HDP600 Card Printer 3 Click OK and reset all four margins to zero Note The WordPad will automatically replace the values with its minimum margins 4 Open the program and type This is a Test then go to File on the menu bar and select Print 5 Determine w
232. location on J9 as shown in the Sensor Location and Voltages table below b Open the upper Module to find the Ribbon Sensor orientation Note The numbers indicate the location on J9 as shown in the Sensor Location and Voltages table below HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 10 3 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Sensor Locations and Voltages Sensor or Switch Ribbon Supply Encoder D860095 Print Head Lift Sensor D860093 Card Position Sensor D860111 Hopper Position Sensor D860113 Film Supply Encoder D860100 Transfer Head Lift Sensor D860100 Ribbon Mark Sensor 1 D860112 Ribbon Mark Sensor 2 D860112 Ribbon Mark Sensor 3 D860112 Ribbon Mark Sensor 4 D860112 J9 pin 9 Blocked 8 or lower J9 pin 7 Blocked 8 or lower J9 pin 11 Blocked 8 or lower J9 pin 5 Blocked 8 or lower Location Low Range VDC High Range VDC J4 pin 12 Unblocked 17 or lower J4 pin 8 Unblocked 17 or lower J5 pin 4 Unblocked 17 or lower J8 pin 4 Unblocked 17 or lower J10 pin 4 Unblocked 17 or lower J10 pin 12 Unblocked 17 or lower Blocked 3 0 3 5 Blocked 3 0 3 5 Blocked 3 0 3 5 Blocked 3 0 3 5 Blocked 3 0 3 5 Blocked 3 0 3 5 Continued on the next page HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 10 4 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Se
233. m but D860022 to verify that it is spinning clockwise when pressing will not print FORWARD If the Motor is spinning counter clockwise replace the Stepper Motor Cable D860120 Dash Lines on Image Check the Lamination Roller D880146 or Platen Roller D860022 for cuts or nicks Film Sensor Error Verify the Film Sensors J35 and J36 have not been switched Verify the Take up Motor turns without delay when Lamination begins Increase the transfer tension if the Motor delays Verify that the washers 760386 are between the e clip and springs on the spring loaded film and Ribbon hubs Verify the film is not telescoped on the roll with fixture TL1574 Verify the Platen Roller stepper Motor cable D860120 is wired correctly and is connected to the Motor E000062 and the circuit Board A000300 J32 Continued on the next page HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 14 RESTRICTED USE ONLY Fargo Electronics Inc General Troubleshooting Guide continued Problem Possible Solution Ribbon Sticking to Increase the Ribbon Tension See the Adjusting the Ribbon the Film Tension procedure Film is only printing Check to see if the Lamination Lift Motor D840980 is rotating in on the back half of the correct direction the card Continued on the next page HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 15 RESTRICTED USE ONLY Fargo Electronics Inc Magnetic and E car
234. m out and then lining them back together in straight deck Press the Card Hopper Load Lever down until the Card Tray locks into place Load up to 100 cards into the Hopper with the print side down Close the Card Hopper Cover to release the Card Tray Press on the Resume button If the cards do not feed continue to Step 3 Press the Cancel Print button on the Driver Monitor Error Display Message Reboot the Printer by cycling the power Check Card Feed TOF Sensor a b C Remove the Printers rear cover Use a digital volt meter to place the Positive lead to pin 9 of the J 4 Main Board connection and the negative lead to pin 12 of the J 4 Main Board connection e The blocked Sensor should read 4 99 vdc e The open Sensor should read 1 5 vdc If the Card Feed TOF Sensor does not read properly replace the Sensor Clean the Card Feed Roller HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 28 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Card Hopper Empty Error Step Procedure 1 Review the following information e Symptom The Card Hopper is empty e Printer Error State Reload the Card Hopper and press the Resume button located on the Printer s LCD display to continue printing e LCD Error Display Card Hopper Empty e Driver Monitor Error Display Card Hopper Empty HDP600 Card Printer mt Card Hopper Empty The Card Ho
235. mended for use when laminating By default the Card Flattener is configured at the factory to accommodate UltraCard III type card stock Note If you are experiencing an unacceptable amount of card warpage please refer to the following to adjust the Card Flattener Step Procedure 1 Open the Card Lamination Module 2 Remove the overlaminate material if installed 3 If laminated cards are bowing upward turn the Card Flattener Adjustment Lever clockwise Note This pushes the flattener Roller down to increase the reverse bending pressure For best results turn the knob one full rotation then print and laminate a test card Repeat this process as necessary 4 If the card is bowing downward the reverse bending pressure may be too great In this case rotate the adjustment knob counter clockwise Note Some card types have very low heat resistance and may not be acceptable for laminating HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 6 5 RESTRICTED USE ONLY Fargo Electronics Inc Section 7 Printer Adjustments Important The HDP600 CR100 HDP600 LC CR100 Printers have their own Printer Driver However the majority of the procedures in this section apply for all HDP600 Printers Please see the Card tab section for different functionality between the two Printers The purpose of this section is to provide the User with specific information on Printer adjustment procedures HDP
236. n 24 Print Headlift 42 Printhead Cooling Fan Headlift 7 Film Supply 25 Thermistor 43 Card Input Hopper 8 Film Take Up 26 Cover Interlock 44 Card Detection 9 Ribbon Supply 27 Card Input Roller 45 Flipper Table Card 10 Ribbon Take 28 Cleaning Cartridge 46 Flattener Cooling Fan Up 11 Print Headlift 29 Flipper Table Roller 47 Lamination Roller 12 Card Low 30 Flipper Table 48 Platen Roller 13 Encoding TOF 31 Encoding Module 49 Printhead 14 Flipper Home 32 Encoding Feed Roller 50 Printhead Cooling Fan 15 Card TOF 33 Card Feed Roller 51 Card Input Hopper 16 Film Transfer 34 Card Feed Roller 52 Card Detection 17 Film Take Up 35 Transfer Platen Roller 53 Flipper Table Card Encoder 18 Encoding TOF 36 Flattener Roller 54 Flattener Cooling Fan HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 1 3 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the HDP600 Sequence of Operations The following sequence describes a dual sided full color print job with magnetic encoding Note The HDP625 625 LC Printers have two 2 Card Input Hoppers that load 100 cards in each Hopper Step Process 1 The File information is received from the PC 2 The Heater warms up and or maintains the heat on the hot Roller using the Thermocouple to help maintain the desired temp 3 The DC Motor and Flipper Stepper turn ON and run until a card is seen by the card Sensor which will cause the Ca
237. n Card Printer Encoder User Guide Rev 2 5 4 44 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a No Magnetic Encoder Installed Error All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information e Symptom There is no Magnetic Encoder installed e Printer Error State A print job with Magnetic encoding was sent with no Magnetic encoder installed in the Printer e LCD Error Display No Magnetic Encoder Installed e Driver Monitor Error Display No Magnetic Encoder Installed HDP600 Card Printer me No Magnetic Encoder Installed 4 print job with Magnetic encoding was sent with no Magnetic encoder installed in the printer Ensure that no encoding data is being sent with the print job and reprint the card ok cmon He HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 45 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a No Magnetic Encoder Installed Error Step Procedure 2 Press the Cancel Print button on the Driver Monitor Error Display Message 3 Reboot the Printer by cycling the power 4 Verify that the Printer has a Magnetic Encoder installed a Open the front cover b Remove the Magnetic Module cover screw c Remove the Magnetic Module cover d Verify that the Printer has a Magnetic Module installed Note If the Printer is equipped with a
238. n Module D860105 horizontally to engage the Printer or the HDP600 Main Assembly D860101 as shown below b Push the Lamination Module and the Printer together Note Be careful not to pinch the Lamination cables Continued on the next page HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 50 RESTRICTED USE ONLY Fargo Electronics Inc Installing the HDP600 Series Card Lamination Module continued Step Description 6 a Fasten the two 2 Torx T 10 0 5M3 X 5 Screws F000169 into the Rear Cover as shown below b Fasten the Laminator Module D860105 to the Printer D860101 with the two 2 Phillips 4 40 UNC Flathead Screws F000231 inserted into the base and in the Front Cover tab as shown below 7 a You have completed installing the Lamination Module Hardware Upgrade b Go to Steps 8 to 12 on the next page for the remaining steps in this specific installation procedure Two Torx T 10 0 5M3x5 Screws F000169 HDP600 Main Assembly 0860101 HDP600 Lamination Module Assembly D860105 2 Phillips 4 40 UNC Flathead Screws F000231 HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 51 RESTRICTED USE ONLY Fargo Electronics Inc Installing the HDP600 Series Card Lamination Module continued Step Description 8 Insert the Driver disk into the CD drive of your PC See Installing the HDP600 Printer Driver
239. n location Serial The transfer of data one bit at a time and in sequential order communications using a single wire Serial interface A sub D 9 pin input output port on the Printer used for serial communication with the PC for AS400 operating systems or for e card encoding SIMM Single In Line An array of memory chips attached to a printed circuit Board that Memory Module installs in a slot on the main Board Simplex Single sided printing SmartGuard An application from FARGO Electronics that allows users to prevent access to the Printer through the use of a personally encoded Smart Card SmartGuard SmartGuard is a Printer security option that uses a custom access card and a built in reader to restrict Printer access Only a valid access card can enable the Printer to print cards SmartShield This option allows the Printer to print custom security images on the card that reflect under a black or UV light source Smart Card Smart cards have an embedded computer circuit that contains either a memory chip or a microprocessor chip There are several types of Smart Cards Memory Contact Contactless Hybrid Twin Combi Dual Interface Proximity and Vicinity Software Instructions saved in computer memory that directs the computer to perform certain tasks and functions Spooler A computer application that allows the spooling of print jobs HDP600 High Definition Card Printer
240. nd HDP600 LC e 200 cards 030 762mm HDP600 CR100 and HDP600 LC CR100 e 100 cards 030 762mm Accepted Card Width Interface e Centronics parallel IEEE 1284 Compliant or USB 1 1 e Interfacing information for E card Options Maximum 2 125 in to 2 63 in 54mm to 67mm Maximum Accepted Card Length 3 375 in to 3 88 in 85 6mm to 98 5mm HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 2 9 RESTRICTED USE ONLY Technical Specifications continued Fargo Electronics Inc Term Description Memory 8 MB RAM expandable to 32 MB RAM Operating 65 F to 80 F 18 C to 27 C Temperature Options e The options are the 32MB RAM Upgrade Kit e Printer Cleaning Kit e External Print Server Windows only required for stand alone networking of Printer Encoder e Card Lamination Module Output Hopper Card Capacity HDP600 HDP600 LC e 100 cards 030 762mm HDP600 CR100 HDP600 LC CR100 e 100 cards 030 762mm Overlaminate All overlaminates are available in either clear holographic globe Options design or custom holographic design They can also be optimized HDP600 LC and for use with smart cards and Magnetic Stripes HDP600 LC l CR100 only PolyGuard is available in CR 80 patch sizes HDP600 LC only Here are the options e Thermal Transfer Overlaminate 25 mil thick 500 prints e PolyGuard Overlaminate 6 mil thick 250 prints
241. nd Table continued Telnet Command Command Purpose Command Format set user add Add a new User set user add lt NAME gt definition Up to four 4 Users may be defined del Delete a User set user del lt NAME gt definition passwd Define a new password set user passwd lt NAME gt for a User lt PASSWORD gt type Specify a User as root set user type lt NAME gt or guest root guest Only root Users have administrative rights to change network interface settings from Restore User setting set user from default stored from default or stored settings HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Telnet Command Table continued Telnet Command Command Purpose Command Format store net addr Store a new IP store net addr lt ADDRESS gt address mask Store a new address store net mask lt MASK gt mask gateway Store a new default store net gateway lt ADDRESS gt gateway dns Store a new DNS store net dns lt ADDRESS gt server address domain Store anew DNS store net domain lt STRING gt domain suffix opts Enable or disable To enable automatic address automatic address assignment assignment using DHCP Static non store net opts dhcp automatic addresses To disable automatic address will come from the assignment stored or default dh
242. nd Transfer Rollers 8 9 Cleaning the Transfer Rollers using the Cleaning Card 8 10 9 11 10 1 10 1 Resolving the EE Memory Error 10 1 Resolving the EE Checksum Error 10 1 Resolving the DRAM Memory Error 10 2 Resolving the RAM Memory Error 10 2 10 3 10 3 Reviewing the Sensor Locations and Voltages 10 4 Reviewing the Motor Locations and Cables 10 6 Section 11 LCD On Line Menu Navigation 11 1 Entering the LCD Menu and selecting an Option 11 1 Selecting from the HDP600 Menu Option Structure Tree 11 1 11 6 Preparing to Adjust the Print Offset Transfer TOF and Transfer EOF 11 8 11 9 11 11 11 13 Using the Gap Distance Table 11 15 Adjusting the Transfer Tension 11 18 11 19 Adjusting the Ribbon Tension 11 19 Adjusting the Ribbon Drive 11 20 Adjusting the Transfer Temperature 11 20 Adjusting the Transfer Speed 11 21 Setting the Printhead Resistance 11 21 Adjusting the Image Darkness 11 22 Changing the Encoder Settings 11 23 11 24 11 26 Adjusting the Flipper Offset 11 27 Adjusting the Lamination Flipper Offset 11 28 Adjusting the LAM TOF and EOF 11 29 Adjusting the Lamination Sensor Calibration 11 30 Adjusting the Lamination Temperature Setting 11 30 Using the Show Card Count option 11 31 System Upgrade Firmware Upgrade 11 32 12 1 Firmware Updater Application Program 12 1 12 3 12 4 Updating the Main Firmware 12 4 Updating the LCD Firmware 12 7 13 1 Contacting Fargo Technical Support 13 1 viii HDP600 High Definition Ca
243. nd click on OK Click on OK again to close the Install From Disk window and then click on NEXT Follow the remainder of the on screen instructions to complete installation Note When prompted do not have Windows print a test print since you most likely performed a Printer self test while you were setting up the Printer Once installed the HDP Card Printer icon will appear in the Printers folder HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 RESTRICTED USE ONLY Setting Up the Printer Driver Fargo Electronics Inc Once the appropriate Printer Driver for the computer has been installed you will need to set the Driver up with the proper print options To open the Printer Driver setup window please refer to the following steps for the specific operating system Setting up Windows 2000 Windows XP Step Procedure 1 Click the Start button point to Settings and select Printers 2 Click on the HDP600 icon with the right mouse button and select Document Defaults if using Window NT or Printing Preferences if using Windows 2000 XP Note If you would like to permanently save the Printer Driver settings so you will not need to change them again do so through the main Printer Driver setup window described above Although most applications do allow you to change these same Printer Driver options from their own Print screens the settings may not be permanently saved
244. nformation e Symptom Photos on the cards look pixilated or grainy as shown below e Printer Error State None e LCD Error Display None e Driver Monitor Error Display None 2 Use high resolution 24 bit color images to always capture an image e ata 24 bit color setting e at 300 dpi e atthe same size that it will be printed on the card as captured either with a scanner or with a digital camera If a small or low resolution image is stretched or blown up a pixilated or grainy effect will occur when printing as shown below rightside Bad HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 93 RESTRICTED USE ONLY Fargo Electronics Inc Running the Self Test Perform a self test after a an initial setup of the Printer b a calibration procedure has been conducted or c a part has been replaced to check for proper Printer operation Step Procedure 1 Verify that a full color or Premium Resin Ribbon is installed and that cards are properly loaded A Caution If the power is ON disconnect the Power Cable from the Printer s rear panel 2 Press and hold the Pause Resume button 3 While holding down the Pause Resume button plug the power cable back into the Printer 4 e Full Color Ribbon installed The Printer will print a 3 color process gray scale on the front of the card The overlay pass is not printed during the Self test See the next page e Premium
245. ng LCD Messages continued Fargo Electronics Inc Message Cause Solution Head Voltage Error A hardware fault has prevented setting the correct Printhead voltage A default value will be used Call for technical assistance Burn Timeout Error The panel burn ended abruptly or did not end Cancel the job and try again If this problem persists call for technical assistance Head Resistance Error Your Printhead resistance is not set to a valid value Press SET to enter the value or press RETRY to try again Hopper Jam Error The Card Hopper was unable to move to the proper position Clear any obstructions and close the hopper door Hopper Blocked Error A card has not completely fed into the Printer and the hopper cannot move Remove the card and try again Job Excess Data Error An abnormal amount of data was received while loading the print job CANCEL all jobs and send the job again Check Lam Material The Lamination Module cannot align the current material Check the Lamination material and press resume Check Lam Power The Lamination Module is unplugged Please check the Lamination Module s power making sure that both of the Printer s power supplies are connected to the Printer HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 Continued on the next page RESTRICTED USE ONLY Reviewing LCD Mess
246. ng the Printhead up until the Headlift Sensor is activated All stop Note This step is not performed after the last Color Heat Seal Panel is printed 20 If the heater is not at the required temperature yet the job will pause 21 Stepper engages to move the card to a position directly under the hot Roller The Top of Form Sensor determines card edge and number of steps to position card All stop 22 The Transfer Roller Motor turns ON to lower the Transfer Roller and will stop when the Sensor is activated All off Continued on the next page HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 1 5 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing HDP 600 Series Card Printer Sequence of Operations continued Step Process 23 The Stepper and Film Drive engage to laminate the printed Film onto the card They will turn off after a given number of steps based on the position given by the Card Sensor All stop Note The Film Encoder is active during this step 24 The Transfer Roller Motor turns ON to raise the Transfer Roller and will stop when the Sensor is activated All off 25 The Film Drive and Stepper turn ON for a given number of clicks based on Film Encoder until the film is released 26 The Stepper turns ON to move the card into the Output Hopper based on steps from a known position All stop 27 The Heater and Thermocouple are maintained at a set temper
247. ng the Right Cards and optimize the HDP Print Process Selecting the Appropriate HDP Printer Driver settings Conducting the Tape adhesion Test Printer Driver Options Installing Printer Driver Updates Setting Up the Printer Driver 7 10 Setting up Windows 2000 Windows XP 7 10 Using the Card tab Using the Card tab HDP600 HDP600 LC 7 11 7 11 Selecting the Card Size HDP600 and HDP600 LC 7 12 Selecting the Custom Card Size 7 14 Using the Card tab HDP600 CR100 HDP600 LC CR100 7 15 Selecting the Card Type all HDP600 Printers 7 16 HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 vi RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Card Hopper HDP600 and HDP600 LC only Selecting the Card Hopper HDP600 CR100 and HDP600 LC CR100 only Setting the Orientation Specifying the number of Copies Selecting the Diagnostics button Selecting the Test Print button Selecting the About button Using the Device Options tab HDP600 HDP600 LC Adjusting the Ribbon Type Selecting the Auto Ribbon Select option Adjusting the Film Type Adjusting for the Color Matching Adjusting for the Color Tone Natural or Enhanced Adjusting for the Resin Dither Using the Print Both Sides option Using the Split 1 Set of Ribbon Panels option Using the Print Back Side First option Using the Pr
248. ngly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing Continue Anyway STOP Installation HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 36 RESTRICTED USE ONLY Fargo Electronics Inc Installing the HDP600 Printer Driver cont Step Procedure 9 Click on Continue Anyway Software Installation A The software you are installing has not passed Windows Logo testing to verify its compatibility with Windows xP Tell me why this testing is important Continuing your installation of this software may impair or destabilize the correct operation of your system either immediately or in the future Microsoft strongly recommends that you stop this installation now and contact the software vendor for software that has passed Windows Logo testing STOP Installation HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 37 RESTRICTED USE ONLY Fargo Electronics Inc Installing the HDP600 Printer Driver cont Step Procedure 10 This step only applies if you are installing a USB Printer a Connect the USB cable to the Printer b Turn ON the Printer at this time if it is not already ON c Wait during the installation Plug and Play Step 1 Connect the USB print cable to both the PC and Printer Step 2 Turn ON the Printer at this time if it is not already
249. ngs Changes to network settings and newly uploaded firmware will only take affect after a reboot Changes to all other settings have an immediate effect on printer operation Internet HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 47 RESTRICTED USE ONLY Fargo Electronics Inc Additional Procedures Reviewing LED and Dipswitch Tables The LEDs and dipswitches can be found on the back of Printers Reviewing the LED Table LED HDP600 Flash Rate position STAT Right On once per second The Normal Mode IP address is a i e more OFF than ON configured On twice per second The IP address is not configured Off once per second The Download mode is for updating the i e more ON than OFF Ethernet interface Off twice per second There is a system error NET Left The Network link is present LED The Network link is not present Blinking off 1 3 second The Network link is present and transmitting It flashes off for one third 1 3 second each time a packet is transmitted HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 48 RESTRICTED USE ONLY Reviewing the Dip Switches Fargo Electronics Inc For the DTC400 ON means a Dipswitch is down and OFF means a Dipswitch is up For the HDP600 ON means a Dipswitch is to the left and OFF means a Dipswitch is to the right Dipswitch Comments 1 2 OFF OFF Allows Normal operation Forces F
250. nly factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information e Symptom Prints have spots white or colored voids and or dust on them See sample image below e Printer Error State None e LCD Error Display None e Driver Monitor Error Display None 2 Ensure the cards are clean and stored in a dust free environment Do not use cards with embedded contaminants in the surface 3 Clean the inside of the Printer See Cleaning inside the Printer 4 Clean the Transfer Rollers See Cleaning the Platen and Transfer Rollers Mike Berman Student 3957105 Library Code 2439 554 ay HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 78 RESTRICTED USE ONLY Fargo Electronics Inc Resolving the Incorrect Image Darkness problems All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information e Symptom Printed cards are too dark or too light e Printer Error State None e LCD Error Display None e Driver Monitor Error Display None 2 Run a self test to ensure that the issue is not with the Driver settings HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 79 RESTRICTED USE ONLY Fargo Electronics Inc Resolving the Incorrect Image Darkness problems continued Step Procedure
251. nsor Locations and Voltages continued Ribbon Mark Sensor 5 Blocked 8 or Unblocked 4 D860112 lower Mag Card Sensor Covered 9 or Uncovered 3 0 D860191 lower 3 5 Flipper Home Sensor Uncovered 3 0 D860128 ae Stack Lift Sensor Unblocked 17 or Blocked 3 0 D860099 lower 3 5 Cover Open Close Sensor Unblocked 17 or Blocked 3 0 D860094 lower 3 5 Card Feed Sensor Unblocked 17 or Blocked 3 0 D860096 lower 3 5 Flipper Table Card Sensor Unblocked 17 or Blocked 3 0 D860096 lower 3 5 Print Film Sensor Use the Auto Calibration Procedure D860146 D860098 Transfer Film Sensor Use the Auto Calibration Procedure D860146 D860098 Reviewing the Sensor Layout on Ribbon Sensor array 5 4 3 2 1 Bi gt Oo O OO amp jja i oy poorer HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 10 5 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Motor Locations and Cables C A Flipper Table Motor 840124 J31 Flip Feed Motor D860129 J34 E000062 amp D840861 Hopper Motor D840980 D860117 Lift Stack Motor A000124 amp 760286 D860117 Print Lift Motor D860116 D860097 Ribbon Take Up Motor D860154 D840980 Ribbon Supply Motor D860153 D840980 Film Take Up Motor D860152 D860097 Film Supply Motor D860115 D860055 HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 10 6 RESTRICTED USE ONLY Fargo Electronics Inc Section 11 LCD
252. nt Current Value X YMCK Card Test Print Test Image Resin Test Ribbon Tension Resin on Back Yes No Lamination NoneF rontBackBoth Alignment Test Resin Darkness YMC Color Bars 10 min 10 max Current Value X 3 10 nin 10 max Ribbon Drive Current Value X 10 min 10 max F iln Standard Holographic Resin Tension Current Value X Clean Printer z N 10 min 10 max OK Clean Now Resin Drive Current Value X Ribbon Overdrive 10 min 10 max Current Value X Film Tension Film Drive 10 min 10 max Currert Value X Head Resistance 2600 min 3200 max Curent Value X Ribbon Color Resin only Stretch Comp On Off HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 11 2 RESTRICTED USE ONLY Fargo Electronics Inc Selecting from the HDP600 Menu Option Structure Tree continued Display A HDP600 CR 100 Menu Tree presented in below Part 2 of 4 Setup Printer Transfer Settings LamS ettings Transfer TOF 99 min 99 max Current Value X Transfer EOF 99 min 99 max Current Value X Tran sfer Offset 50 min 50 max Current Value X Transfer Temp 38 min 0 Max Curent Value X Transfer Tension 10 min 10 max Current Value X Transfer Drive 10 min 10 max Current Value X Transfer Sp eed 500nin 0max Current Value X Lan Temp 25 max Lam TOF 99 min 99 max Current Value X SES 99 min 99 max C
253. nter will initialize both the Print Ribbon and the HDP Film HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 26 RESTRICTED USE ONLY Fargo Electronics Inc Loading the Blank Cards Step Procedure 1 Load the blank cards as shown in the three 3 photos Displays A to C in this section Display A Setting the Card Thickness Adjustment Lever to the appropriate setting Depress the blue tab move the lever and release it when properly set HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 27 RESTRICTED USE ONLY Fargo Electronics Inc Loading the Blank Cards cont Display B Loading the Blank Cards into the empty Hopper Note No 1 HDP600 and HDP600 LC only Cycle between Hopper 1 and Hopper 2 by selecting H1 or H2 from the Printer s SmartScreen LCD Control Panel Note No 2 Additional information regarding the LCD can be found in the HDP600 User s Guide HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 28 RESTRICTED USE ONLY Fargo Electronics Inc Loading the Blank Cards cont Display C Inserting the Card Weight Push to the back HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 29 RESTRICTED USE ONLY Fargo Electronics Inc Printer Driver Installation Procedures Installing the HDP600 Printer Driver Step Procedure 1 Close down all programs and insert the Software Install
254. nting is cut off or is not centered on the card or a white border appears e Printer Error State None e LCD Error Display None e Driver Monitor Error Display None HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 89 RESTRICTED USE ONLY Fargo Electronics Inc Resolving the Image Placement problems continued Step Procedure 2 Verify if the Image Position option within the Image Transfer tab is set correctly or incorrectly a Open the Printer Control Panel from the Computer e f using Windows 98SE Me right click on the HDP600 Card Printer Icon and select Properties e If using Windows 2000 XP right click on the HDP600 Card Printer and select Printing Preferences b Click on the Image Transfer tab c Adjust the Vertical and or Horizontal Image Position settings based on where the white border is on the card amp HDP600 Card Printer Printing Preferences Magnetic Encoding Lamination men E Card Device Options Image Color Image Transfer Image Position Vertical p z Ef Horizontal 0 M 4 gt e Direction Card Travels through Printer Transfer Dwell Time 2 0 seconds per inch Transfer Temperature 190 0 Celsius _ Default HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 90 RESTRICTED USE ONLY Fargo Electronics Inc Resolving the Image Placement problems continued Step Procedure 3 Verify if the Hor
255. o Electronics Inc Setting the Magnetic TOF continued Use this setting to position the magnetic data at the correct distance from the leading edge of the card e The Magnetic TOF is the distance from the edge of the card to the Start Sentinel SS e The Start Sentinel marks the beginning of the encoded data Note According to the magnetic recording standard ISO 7811 the correct Start Sentinel distance is 0 293 inches 0 020 inches 7 44 mm 0 51 mm from the leading edge of the card Step Procedure 4 Select MENU Setup Printer Encoder Settings and Magnetic TOF 5 Adjust the setting by the amount determined by the following formula e 0 293 inches Represents measured SS distance inches x 300 steps per in OR e 7 4mm Represents measured SS distance millimeter x 11 8 steps per mm Example 0 293 0 284 x 300 2 7 HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 11 25 RESTRICTED USE ONLY Fargo E Setting the Magnetic TOF lectronics Inc Step Procedure 7 Press Save to save the value 8 Test the position of the Start Sentinel by magnetically encoding a card and checking as described in Step 1 in this same procedure 9 Repeat Steps 1 to 6 until the Magnetic TOF is correct Trailing Edge of Card 293 144mm i AA d Aa tA ta A a AA N ECO MANA AANA ONOONO Va dOa Magnetic Track Data S HDP600 High Def
256. o the HDP600 Printer cont This applies to the HDP600 LC Printer only Display E Connecting the AC power cable to the Card Lamination power supply HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 23 RESTRICTED USE ONLY Fargo Electronics Inc Connecting power to the HDP600 Printer cont This applies to the HDP600 LC Printer only Display F Connecting the other end of the AC power cable to a Surge Protector See both notes below Note No 1 Instead of connecting the AC power cable directly into an AC outlet it is recommended that a Surge Protector be used to protect against power surges Note No 2 Some buildings have surge protection built into the electrical outlets Please consult your building supervisor regarding this material HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 24 RESTRICTED USE ONLY Fargo Electronics Inc Connecting power to the HDP600 Printer cont This applies to the HDP600 LC Printer only Display G Connecting the plug from the power supply to the Card Lamination Module as shown below HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 25 RESTRICTED USE ONLY Fargo Electronics Inc Connecting power to the HDP600 Printer cont Display H Displays the Printer power switch ON OFF Note No 1 Turn on the Printer s power by pressing on the power switch Note No 2 Once the HDP600 has been powered on the Pri
257. ocess 7 59 Magnetic Stripe reader 4 43 Magnetic Stripe verification 7 66 Magnetic TOF 11 24 11 25 11 26 Magnetic TOF setting 11 24 Magnetic Track data 7 69 Magnetic Track Options 7 64 Magnetic Track Selection 7 62 7 63 Magnetic Track Selection option 7 63 Magnetics encoder not installed 4 5 Main Firmware 12 4 12 6 Main Firmware LCD Firmware 12 4 Main Print Board 10 1 Manual Eject Each Error option 7 66 matte finished cards 7 4 Maximum Accepted Card Length Range 2 9 Maximum Accepted Card Width Range 2 9 maximum value 7 48 MB Megabyte 15 12 Measuring area positioned on card 7 56 Media 15 11 Memory 15 12 Memory 2 10 Menu 15 12 MENU button 11 1 Fargo Electronics Inc Menu option 2 17 MENU Print Test Image and Gray Align YMC 11 10 11 19 MENU Setup Printer and Encoder Settings 11 23 mistakenly verified card 7 66 Monochrome 15 12 Monochrome Dye Sub B 4 95 Monochrome Resin K 4 95 more heat 7 44 Multi Language Extension MLE 7 65 Multiple Card Feed Error 4 3 multiple messages 2 20 N Network 15 12 New Temperature Setting 2 26 O Oersted Oe 15 12 Off 2 19 Offset 15 12 On LED 4 94 Operating Temperature 2 10 O Ring 15 12 OS Operating System 15 12 Output 15 12 Output hopper 15 12 Output Hopper Card Capacity 2 10 Overlaminate 2 27 15 13 Overlaminate Design 2 28 Overlaminate Options HDP600 LC only 2 10 Overlay 15 12
258. oder User Guide Rev 2 5 6 4 RESTRICTED USE ONLY Fargo Electronics Inc Adjusting the Card Lamination Module The HDP600 supports the attachment of an optional Card Lamination Module This Module can be ordered pre installed on the Printer from the factory or can be ordered separately as a field upgradeable Module Once attached the Card Lamination Module allows you to apply Fargo certified overlaminates for more secure tamper resistant cards This section explains all aspects of the Card Lamination Module s operation and the overlaminate materials available IMPORTANT Fargo Card Printers require highly specialized Print Ribbons to function properly To maximize Printer life reliability printed card quality and durability you must use only Fargo Certified Supplies For this reason your Fargo warranty is void where not prohibited by law if you use non Fargo Certified Supplies To order additional materials please contact your authorized reseller Adjusting the Card Flattener The Card Lamination Module provides an adjustable Card Flattener that allows you to fine tune the flatness of laminated cards This flattener works by reverse bending cards as they eject from the Laminator while they are still warm In most cases card warpage is only a concern when laminating on a single side of card stock which has a PVC based core rather than a polyester based core Cards with a PVC based core are not as heat resistant and are not recom
259. oduction 5 1 Technical Specification Ethernet Option 5 1 Functional Specification Ethernet Option 5 2 Network Services Overview Reviewing the Print Server 5 3 5 3 Reviewing the Web Page Server 5 3 5 3 Reviewing the Network Management Interface Reviewing the Telnet Server 5 3 Network Management Interface Telnet Command Line Interface Initiating a Telnet Session 5 4 5 4 5 4 Reviewing the Telnet Command Table 5 5 Ethernet Web Pages Standard Procedures Reviewing Web page security 5 11 5 11 Logging In Accessing the Home pages Reviewing the HDP600 Home Page Reviewing the Home Page Categories and Fields table Configuring the Network Settings 5 12 5 13 5 14 5 15 Accessing the Network Settings page Reviewing the Interface Reviewing the Current Settings Switching to the automatic IP address mode Changing to the static IP address mode Entering the TCP Window Size Using the Clear Changes button Using the TCP IP page Using the TCP IP Status Web Page Using the Printer page Using the System Log page Changing the Log Name Selecting the Log Type Setting up Email Event logging HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 16 5 16 5 17 5 18 5 19 5 20 5 22 5 24 5 25 5 33 RESTRICTED USE ONLY Specifying UDP Event logging Fargo El
260. on Card Printer Encoder User Guide Rev 2 5 Continued on the next page RESTRICTED USE ONLY Reviewing LCD Messages continued Fargo Electronics Inc Message Cause Solution Heater Timeout The Transfer Roller was unable to reach its goal temperature Turn the Printer OFF and ON to reset and try reprinting If the problem persists call for technical assistance Head Thermistor The Printhead thermistor is not functioning properly See the HDP600 Printhead Replacement Procedure procedure e Ifthe Printer is cold allow it to warm up to room temperature e Check the Printhead cable e Replace the Printhead IEEE 1284 Timeout The Printer cannot communicate properly with your PC Verify that you are using the proper print cable Magnetics Encoder not installed You are trying to send encoding data but the Printer is not configured with this Encoder type Check the Encoding Settings menu under Setup Printer to verify which Encoder are currently activated Film Calibration Fail Error One of the Film Sensors was not able to properly calibrate Verify no film marks are under the Film Sensors during calibration If the problem persists call for technical assistance Flipper Jam Error Unable to align Flipper Check for obstruction If the problem persists call for technical assistance Continued on the next page HDP600 High
261. on Card Printer Encoder User Guide Rev 2 5 7 62 RESTRICTED USE ONLY Fargo Electronics Inc Encoding the Mode Coercivity Magnetic Track Selection continued Use the ISO option for encoding capability for either high or low coercivity cards on tracks 1 2 and 3 and is the industry s standard mode of magnetic encoding Step Procedure 3 Customize these options if the application requires it even though the default ISO Magnetic Track Options should be correct for most applications Note All options must be changed separately for each of the three individual tracks a Set these options back to the ISO standard settings once they have been changed by selecting the Default button for each of the separate tracks amp HDP600 Card Printer Printing Preferences Card Device Options Image Color Image Transfer Magnetic Encoding Lamination K Panel Resin Printer Info Encoding Mode Verification C JIS Il Auto Eject 1st Error C Manual Eject Each Error Coercivity r Retries HighCo C LowCo 2 Magnetic Track Selection Tracki Track2 Track3 Enable MLE Support Magnetic Track Options Bit Density Character Size ASCII Offset 75 BPI C 5 Bits NULL 128 BPI 7 Bits SPACE 210 BPI C 8Bits C ZERO LAC Generation Character Parity C NoLRC C No Parity Even Parity Even Parity Odd Parity Odd Parity Default Shift Data Left HDP600 High Definition Card Printer Encoder User Guide
262. on about the Printer The fields are described below See the next page to view the entire Printer page Field Status Description status Idle Indicates that no print job is active printing Indicates that the job is being sent to the Printer printing Indicates that the communication is being slowed by print waiting operations printing Indicates that the communication has been stopped by some blocked condition canceled Indicates that the current job was canceled and is being deleted device online Indicates it is ready to print offline Indicates that the Cover is open or the Printer is not ready to print Printer Indicates that an error is detected error Busy Indicates that printing is in progress Print This is a display of the current print jobs that have been sent to Jobs the Printer Note The current job that is being received by the interface is displayed as the active job Cancel a specific print job by selecting the appropriate Cancel button which appears when a print job is queued HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 26 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Printer page continued See the previous page for descriptions of the fields E Fargo HDP 600 S N 273 Printer Status Microsoft Internet Explorer SEE File Edit View Favorites Tools Help e Back x a EA Search 5 Favorites E
263. onics Inc Printing a Test Print Image Step Procedure 1 a From your computer s startup menu select Settings gt Printers and Faxes Windows XP or gt Printers Windows 2000 b Double click on the HDP600 Card Printer under the Printers window c Select Printing Preferences under the Printer drop down menu This will bring up the HDP600 Printing Preferences window 2 a Select the Card tab then click on the Test Print button as shown in Display A on the next page b When the Test Print button is selected an image is copied to the Printer HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 41 RESTRICTED USE ONLY Fargo Electronics Inc Printing a Test Print Image cont Display A HDP600 Printer Driver Card Tab amp HDP600 Card Printer Printing Preferences Magnetic Encoding Ff Lamination KPanelResin Printer Info Card Device Options Image Transfer Card Size CA 30 Y inches C mm Print Width 2 204 Print Length 3 452 2 m Card Type UltraCards Glossy PC Card Hopper Selection First Available v Orientation G Portrait 2 Landscape Copies 1 Diagnostics Test Print About HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 42 RESTRICTED USE ONLY Fargo Electronics Inc Printing a Test Print Image cont Step Procedure 3 This
264. only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information e Symptom The Printer is unable to verify encoded data e Printer Error State The Printer is unable to verify encoded data e LCD Error Display Magnetic Verify e Driver Monitor Error Display Magnetic Verify HDP600 Card Printer mM Mag Verify Error The printer is unable to verify encoded data Check the Cards and click on Cancel Print x Oer He HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 42 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Magnetic Verify Error Step Procedure 2 Check to ensure that the cards are loaded properly as follows The Magnetic Stripe should be down and away from the front Or If facing the Hopper the Magnetic Stripe should be down and to the right side 3 a Press on the Resume button b Ifthe error continues go to step 4 4 Verify the Driver settings if cards are loaded properly See the Using the Magnetic Encoding tab HDP600 procedure 5 Verify that data is being encoded to the Magnetic Stripe a Clear any Error Messages from the LCD by unplugging the Printer and reapplying power b Remove the failed card c Use a Magnetic Stripe reader or magnetic developer spray to determine if data is being written to the Magnetic Stripe d If data is not being written to the Magnetic Stripe e Op
265. ons to scroll through help text to navigate through the Printer s menus and to adjust certain Printer settings LCD Display The Printer s LCD Display will change according to the Printer s current mode of operation HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 2 16 RESTRICTED USE ONLY Fargo Electronics Inc Printer Components LCD and Softkey Control Pad continued Component Description Ready Once the Printer has finished its system check and with the Printer Printer Open closed the Printer will display READY to indicate that the Printer is Screens ready for operation Note The Printer will stay in this mode until it receives a print job or it is turned OFF If the Printer is opened the Printer Open screen will appear Press either the FWD or BWD buttons to move the Printer s card path Rollers in the indicated direction In any of these screens the Printer will always display the Menu option above the center softkey button Press this button to access the Printer s menu options Note The Menu option is available only in the Ready Printer Open screens If the Printer is equipped with the Card Lamination Module and the Lamination Station is opened an LCD message will appear and the Lamination Module s LED will flash Note To move the Lamination Module s Rollers push the Module s Cancel or Resume buttons If both the Printer and Lamination Station are open the
266. onstitutes a track This is the area dedicated to one data string restricted to specific rules of format ISO standards specify three Magnetic Tracks on the back of a card The JIS standard specifies one track on the front Mag Verify A process to confirm proper magnetic encoding After encoding the information is read off back and compared to the intended string HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 Continued on the next page 15 11 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition MB Megabyte A unit of storage that equals 1 048 576 bytes Memory A generic term for any device that stores digital information using magnetic media or digital chip storage device Menu A descriptive list of headings above nested functions that aid navigation to a specific operation These are found in computer applications with the heading at the top of a subset of like functions They are also on the Printer LCD control panel Monochrome An image composed of a single color Network A series of computers connected by data transfer cable for communication and sharing of functions and peripherals Oersted Oe The unit of magnetic field strength named after Dutch scientist Hans Christian Oersted who found the science of electromagnetism Offset The prescribed distance between a reference point and the ta
267. op computer as long as the extra copy is never loaded in memory or virtual memory loaded at I accept the license agreement reject the license agreement InstallAware HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 31 RESTRICTED USE ONLY Fargo Electronics Inc Installing the HDP600 Printer Driver cont Step Procedure 4 If installing a USB Printer select the Local Connection USB radio button See Display A below OR If installing an Ethernet Printer select the Network Connection Ethernet radio button Enter the IP address of the Printer See Display B on the next page See 5 Click Next to continue Display A Local Connection USB radio button E HDP600 Card Printer InstallAware Wizard 4 Printer Connection e eeese e o How do I find my IP address E lt HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 32 RESTRICTED USE ONLY Fargo Electronics Inc Installing the HDP600 Printer Driver cont Display B Network Connection Ethernet radio button n f y n n P a s s IR HDP 600 Card Printer InstallAware Wizard x Printer Connection e oeee o ie 192 168 200 152 How do I Find my IP address ____ __ ______________ HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 33 RESTRICTED USE ONLY Fargo Electronics Inc Installing the Printer Driver
268. or at the Printer e There may be a job in the Windows print queue which has stalled e The Printer may be paused or set to operate offline in the Windows print queue HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 57 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing Frequently asked Questions Question Answer How do know if my Printer has the Ethernet option installed If your Printer has the RJ45 connector installed on the back of the Printer then it has this Ethernet option installed Can my non Ethernet enabled Printer be upgraded to have an Ethernet interface No What PC operating systems work with my Ethernet Printer The Windows 2000 XP Server 2003 operating systems work with your Ethernet Printer How do connect my Printer to my network You can connect from the RJ45 network connection on the back of your Printer to an available connection on your network not directly to your PC You can use a good CAT 5 or better cable to make this connection How can find the MAC address of my Ethernet Printer If you know the IP address of your Printer you can access this through the home web page of the Print Server See Reviewing the Reviewing the HDP600 Home Page OR If you do not know the IP address or the Printer does not work with a usable IP address then the MAC Address can be found using the tool Fargo IP Tracer Note T
269. ost cases the user must manually add these characters to the string of Magnetic Track data If these characters are not added to the track data the text intended for the Magnetic Track will appear as printed text on the card To avoid this track information must be entered as described below Step Procedure 1 When entering track data the tilde character is entered first followed by the track number 1 2 or 3 on which the data should encode This is followed by the data to be encoded e The first character of this data string must be the track s specific Start Sentinel SS and the last character must be the specific End Sentinel ES e The characters or data in between the SS and ES can include all of the valid characters specific to each track e The number of these characters however is limited by each track s maximum character capacity e When segmenting track data the appropriate Field Separator FS must be used The table below shows the SS ES FS and the valid characters defined for each track HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 69 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Sample String e Track 1 1 JULIEANDERSON 1234567890 e Track 2 2 1234567890987654321 e Track 3 3 1234567890987654321 Field Maximum Track Valid Characters Number of Sentinel Separator Characters ASCII 32 95 Track 1 d See the table below
270. ostatic safety issues is indicated by a warning symbol as shown to the left e To prevent equipment or media damage refer to the following safety messages before performing an operation preceded by this symbol e To prevent equipment or media damage observe all established Electrostatic Discharge ESD procedures while handling cables in or near the Circuit Board and Printhead Assemblies e To prevent equipment or media damage always wear an appropriate personal grounding device e g a high quality wrist strap grounded to avoid potential damage e To prevent equipment or media damage always remove the Ribbon and Cards from the Printer before making any repairs unless otherwise specified e To prevent equipment or media damage take jewelry off of fingers and hands as well as thoroughly clean hands to remove oil and debris before working on the Printer HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 2 1 RESTRICTED USE ONLY Introduction Fargo Electronics Inc The purpose of this section is to provide the User with specific information on the Regulatory Compliances Agency Listings Technical Specifications and Functional Specifications for the HDP 600 Card Printer Encoder Reviewing the HDP600 Printer Overview table HDP600 Series Input Card Accepted Encoding Lamination Hoppers Capacity Card Size Modules Module HDP600 Dual Sided 2 200 CR 8
271. oth the Power Switch and the Printers power supply serve to reset the Transfer Roller to its default temperature The temperature setting within the Printer Driver however will stay the same until it is changed HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 2 26 RESTRICTED USE ONLY Reviewing the Overlaminates Fargo Electronics Inc IMPORTANT Fargo Card Printers require highly specialized overlaminates to function properly To maximize Printer life reliability printed card quality and durability you must use only Fargo Certified Supplies For this reason the Fargo warranty is void where not prohibited by law if you use non Fargo Certified Supplies To order additional materials please contact the authorized reseller Reviewing the Thermal Transfer Film and PolyGuard Overlaminates Term Description Cross Reference Thermal The Card Lamination Module will accept See the Loading the Transfer Film and PolyGuard Overlaminates either a Thermal Transfer Film overlaminate or a Polyester Patch Overlaminate called PolyGuard Thermal Transfer Film The Thermal Transfer Film overlaminate is a relatively thin material which covers a card Edge to Edge and provides a medium level of card durability and security e PolyGuard Overlaminate PolyGuard is a much thicker material which does not cover Edge to Edge but provides an extremely high level of card durability and security Note
272. ow Note Another 2 x 2 5mm x 5mm area will appear in the lower left hand corner This is the location in which all newly defined areas will first appear Up to 5 areas can be defined e Additional areas cannot be added until the most recently created area has been moved or sized For this reason size and position each area as it is created e Use the Defined Area arrows to navigate back and forth from area to area The active area will always be highlighted with a dotted outline b Delete an area by using the Defined Area arrows to select the area and click on the Delete button Note If all areas are deleted the K Panel Resin options will automatically be deselected Select the Print YMC Under K option to print all black in the designated areas with the Yellow Y Magenta M and Cyan C Ribbon Panels directly beneath the resin black K Panel Note Select this option if printing resin black text or barcodes onto a colored background to provide a more gradual transition between the two OR Select the Print K Only option to print all black in the designated areas only with the resin black K Panel or to print resin black onto a white background to maximize the sharpness of printed text and barcodes HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 57 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Print YMC under the K and Print K Only options amp HDP600 Card Printer
273. per Hopper Card Output Stores printed cards Hopper Card Works in conjunction with the Printer to apply a variety of different Lamination overlaminates to printed cards providing increased card durability Module and security The Module has its own LED indicator light and control buttons so it can be operated separately from the Printer Note When printing a batch of cards the Printer can be encoding and printing one card while the Lamination Module laminates another card LCD Display Displays the current status of the Printer LED Light Indicates the Printer ON OFF pause and error conditions Printhead The component of the Printer that actually does the printing This component is fragile and must not be bumped or touched with anything other than a cleaning pen Softkey Buttons Current function is displayed above the button and will change depending upon the Printer s mode of operation HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 2 14 RESTRICTED USE ONLY Fargo Electronics Inc Functional Specifications Function Description Scroll Buttons Used to scroll through menus and sub menus and to adjust certain menu options Card Thickness Adjustment Lever Adjusts the Printer to feed varying card thicknesses Card Cleaning Assembly Automatically cleans cards for higher print quality Note Clean this Assembly after every 1000 cards or as needed
274. pgrade mode Refer to the appropriate service manual for your specific Fargo Card Printer 7 Select the Send Firmware button HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 52 RESTRICTED USE ONLY Fargo Electronics Inc Upgrading the Main Firmware with the Fargo Diagnostics Utility continued Fargo Diagnostics Utility USES Card Samples Magnetic Encoding Step 1 Download Firmware Step 2 Select Firmware File File Name None Selected Firmware Version None Selected Step 3 Ensure that the printer is in Upgrade mode For information on how to place the printer in upgrade mode click on the Help Button below Step 4 Send Firmware Help About Exit HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 53 RESTRICTED USE ONLY Fargo Electronics Inc Ethernet Printer Troubleshooting Procedures Troubleshooting procedures If you are having trouble connecting to your Ethernet Printer or printing to it you should go through each of the following procedures Step Procedure 1 Follow the Verifying the Printer Connection procedure 2 Follow the Verifying the Printer IP address procedure 3 Follow the Verifying that your PC can access the Printer using the ping command procedure 4 Verify that you are choosing the correct Printer Driver Note The Driver must match the model of the Printer 5 Verify that the port configuration of the PC
275. pper is empty Reload the card hopper and press the Resume button located on the Printer s LCD display to continue printing ox Ceen He HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 29 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Card Output Hopper Full Step Procedure 1 Review the following information e Symptom The Card Output Hopper is full e Printer Error State Remove the cards and press the Resume button located on the Printer s LCD display to continue printing e LCD Error Display Card Output Hopper Full e Driver Monitor Error Display Card Output Hopper Full HDP600 Card Printer W Card Output Hopper Full The Card Output Hopper is Full Remove the cards and press the Resume button located on the Printer s LCD display to continue printing ox Ceen He HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 30 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Card Not Fed Error Cards will not feed off the Hopper Step Procedure 1 Review the following information e Symptom Cards will not feed at all e Printer Error State Card is not being detected by the Card TOF Sensor 11 seconds after the initiation of a print job causing the Printer to produce an error e LCD Error Display Card Not Fed e Driver Monitor Error Display Unable to Feed Card HDP600 Card Printer me Unable to Feed Card
276. procedure 1 Run the Fargo Add Printer Wizard program by choosing from the Start menu the following Start gt Programs gt Fargo gt Fargo Add Printer Wizard Select Next on the first window On the second window specify the type of Printer you want and ask for a network connected Printer Select Next 4 Enter the IP address of your new Printer connection Select Next 5 Select Finish HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 61 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing Frequently asked Questions continued Question Answer How can verify change what IP address my installed Printer Driver is expecting to find my Printer Follow this procedure 1 Open the Printer Driver properties window 2 Select Start gt Settings gt Printers and Faxes gt your Printer Driver gt Properties 3 From the Ports tab select Configure Port The Host name will indicate IP address of the connected Printer Note If this does not match your Printer s IP address you can change it from this window Enter the correct IP address Select OK Select Apply Select Close oN Oa A Specify the new IP address 9 Select Next Next Finish and Close 10 Select Apply 11 Select Close How do configure my Printer s IP settings By default the Printer is configured for dynamic IP address assignment That is it will try to
277. prompted turn the Printer power OFF for a few seconds and then back ON to complete the update process Note As the Printer restarts you will see the new Firmware version appear on the LCD 12 a If the upgrade was not successful the LCD will either display Upgrade Failed or Upgrade Firmware Now on boot up b If you receive this message try updating the Firmware again HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 12 6 RESTRICTED USE ONLY Fargo Electronics Inc Updating the LCD Firmware Step Procedure 1 Make sure the Printer is powered ON connected to the PC and in its READY mode 2 From the Firmware Updater program click on the Select Update File button 3 Go to the folder in which you saved the update file select it and click Open The file name location and version will appear in the Firmware Updater window as shown below 4 Click on the Select Printer button and select the specific Fargo Printer model click OK 5 Click on the Send Update button to bring up the Firmware Updater dialog box as shown below 6 Wait a few minutes while the Firmware updates itself Check the Printer s LCD for the status When the update is complete the LCD will indicate if the update was successful e f Upgrade Successful is displayed click Exit on the Sending Update to Printer dialog screen Press the Printer s EXIT button When prompted turn the Printer power OFF for a fe
278. ray Align YMC K Self Test 4 18 Reviewing the Color Resin YMCK Self Test 4 19 Reviewing the Color Bars YMC Self Test 4 19 Reviewing the Card Count Self Test 4 20 Reviewing the Magnetic Test option 4 20 Reviewing the Lamination Color Resin YMCK L Self Test 4 21 Communications Errors 4 22 Resolving the Communication Errors 4 22 Card Feeding Errors 4 24 Resolving an Unable to Feed Card Error 4 24 Resolving a Card Not Fed Error Two 2 or more card feed at the same time 4 27 Resolving a Card Hopper Empty Error 4 29 Resolving a Card Output Hopper Full 4 30 Resolving a Card Not Fed Error Cards will not feed off the Hopper 4 31 Resolving a Card Jam Error 4 32 Resolving a Card Jam Encoder Error 4 33 Resolving a Card Jam Flipper Error 4 34 Resolving a Card Jam Laminator Error 4 36 Resolving a Card Eject Error 4 38 Resolving a No Flipper Table Module Error 4 39 Resolving a Flipper Jam Error 4 40 Magnetic Encoding Errors 4 42 Resolving a Magnetic Verify Error 4 42 Resolving a No Magnetic Encoder Installed Error 4 45 Resolving a No Magnetic Strip Present Error 4 47 E card Encoding Errors 4 48 Resolving a No Smart Card Encoder Error 4 48 Resolving a No Prox Card Encoder Error 4 49 Transfer Process Errors 4 50 Resolving a Transfer Film Mark Not Found Error 4 50 Resolving a Transfer Film Not Installed Error 4 51 Resolving a Transfer Film Sensor Not Calibrated Error 4 52 Resolving a Transfer Film Out Error 4 53 Printing Process Errors 4 54 Resolvin
279. rd Connection J20 a Unplug the Printer b Remove the back cover c Verify that connection J20 is properly connected to the Main Board d Ifthe Motor does not turn continue to Step 7 6 Test the Headlift Sensor a Remove the back cover b Attach the positive lead from a Digital Voltmeter to Pin 1 of J9 Attach the negative lead to the Pin 3 of J9 e f open the Sensor should read 0 17 to 0 9 VDC e f closed the Sensor should read 4 9 to 5 5 VDC c Replace the Sensor if the voltages do not read correctly Note See the current HDP600 Service for related instructions in the Parts Replacement Section d Ifthe Motor does turn continue to Step 7 7 Replace the Headlift Motor Note See the current HDP600 Service Manual for related instructions in the Parts Replacement Section a If the Motor does turn continue to Step 8 8 Replace the Main Board HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 66 RESTRICTED USE ONLY Fargo Electronics Inc Resolving the Cover Open Error Message All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information e Symptom The Printer errors immediately after sending a print job or the Rollers do not operate by pressing the buttons on the front panel when the cover is open e Printer Error State The front cover Sensor detects that
280. rd Input Motor to stop The Stepper will continue to run a certain number of steps to position the card on the Flipper Table All stop Card Low Sensor will check for cards in Input Hopper 4 The Flipper Stepper will turn ON causing the Flipper Stepper to turn to the magnetic angular position The Flipper Position Sensor and counted steps are used to determine the angular position All stop 5 The Flipper Stepper will engage to drive the card into and past the Magnetic Card Sensor and the Magnetic Head 6 The Flipper Stepper engages to drive the card to a centered position on the Flipper Table using the Magnetic Card Sensor and a step count All stop 7 The Flipper Stepper will turn ON causing the Flipper to turn to the default flat position The Flipper Position Sensor and counted steps are used to determine the angular position All stop 8 Steppers engage to move the card OFF the Flipper and to a position near the hot Roller using Card Feed Sensors and a step count All stop 9 The Ribbon Drive Motors turn ON and move until the correct panel is found by the Print Ribbon Sensor array 5 reflective All stop Note The Print Ribbon Encoder is active during this step This step occurs simultaneously with Step 10 below 10 The Film Drives turn ON until the Film is positioned with the Film Mark Alignment Sensor Note This is the closest Sensor to the Transfer Rollers All stop Note The Film Ribbon
281. rd Printer Encoder User Guide Rev 2 5 RESTRICTED USE ONLY Fargo Electronics Inc Reading the Serial Numbers on a Fargo Printer 13 2 Finding out when a Fargo Card Printer was manufactured 13 2 Reviewing Example No 1 Serial Number 80453289 13 2 Reviewing Example No 2 Serial Number A1280224 13 2 Section 14 Reviewing Spare Parts Lists 14 1 Reviewing Spare Parts List for HDP600 HDP600 LC HDP600 CR100 and HDP600 LC CR100 _ 14 1 Section 15 Glossary of Terms 15 1 Section 16 Index 16 1 HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 ix RESTRICTED USE ONLY Fargo Electronics Inc Section 1 Printer Overview How to use the guide The HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 is designed to provide installers and technicians with quick efficient lookup of related procedures components and terms The Guide can be used effectively either in soft or hard copy depending on the preference of the installer or technician Manual Description Glossary of Terms and Technical Functional Specifications hyper linked You can go directly to the Glossary of Terms Technical Specifications and Functional Specifications to learn how to use the processes procedures functions and windows for the HDP600 within concise correlative tables Table of Contents hyper linked You can use the automated Table of Contents to quickly locate for example an error messag
282. rd Printer Encoder User Guide Rev 2 5 RESTRICTED USE ONLY Fargo Electronics Inc Aligning the Print Offset This procedure positions the image correctly on the HDP Film Refer to the Preparing to adjust the Print Offset Transfer TOF and Transfer EOF procedure for proper sequence Step Procedure 1 a Adjust the Print Offset such that it is equal 0 or at baseline 15 b Adjust the Transfer TOF to 40 and then print one card using the Alignment Test card which is located under the Print Test Image menu Pressing the Menu button three times will print the alignment card Note The image will be shifted to right as shown in the diagram with this procedure Adjust the Print Offset Note This ensures that the jagged edge of the transfer film illustrated by the vertical dotted line is touching the back edge of the alignment arrows as shown below e Increasing the Print Offset This moves the Back Edge of the Alignment Arrows to the Right or the trailing edge of the card e Decreasing the Print Offset This moves the Back Edge of the Alignment Arrows to the Left or the leading edge of the card Determine the amount of Print Offset adjustment needed quickly by using a caliper to measure the Gap e The Gap equals the distance between jagged edge of transfer film and back edge of alignment arrows e See Using the Gap Distance Table This table will convert this Gap distance into an approxim
283. rds Upgrade Reboot System Information amp Label HDP625 w Lam Location Dave s Cube Contact Dave Clear Changes Internet HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 39 RESTRICTED USE ONLY Fargo Electronics Inc Changing the Root Password The Passwords page allows the User to change the passwords needed to log in as a User Changes to all settings require a login Note However these changes are only protected by password after the password has been set Users can only be added or removed using Telnet commands Step Procedure 1 Select the Administration link 2 Log in as a root User using the old password if you are so prompted Note Any change of setting will only be accepted after you have successfully logged in 3 Select the Passwords link to get to the Password web page 4 Enter the current password in the Root Password Old textbox or leave it blank if no password has been previously set 5 Enter the new password in the Root Password New textbox or leave it blank if you want to remove the old password 6 Re enter the new password in the Root Password Confirm textbox or leave it blank if you want to remove the old password Continued on the next page HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 40 RESTRICTED USE ONLY Fargo Electronics Inc Changing the Root Password continued Step Procedu
284. re 7 Select the Submit button 8 Log in as a root User using the old password if you are so prompted Note Any change of setting will only be accepted after you have successfully logged in Z Fargo HDP600 S N 273 Passwords Microsoft Internet Explorer Sele hd File Edit View Favorites Tools Help Q sea Q x a A P Search Te Favorites amp A E X la Address http 206 152 208 126 pswdConf html J gt E Password l Guest Password L Note Reauthorization may be necessary after changing a Internet HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 41 RESTRICTED USE ONLY Fargo Electronics Inc Upgrading the Print Server This procedure provides a means to upgrade the Firmware in the Printer Server not the main Printer Step Procedure 1 Select the Administration link 2 Log in as a root User using the old password if you are so prompted Note aN change of setting will only be accepted after you have successfully logged 3 Select the Upgrade link 4 Select the Browse button 5 Navigate to and select the appropriate file to upload File Q sack amp x a A pai Search Ip Favorites LA A es E z LJ Address Home E Fargo HDP600 S N 273 Firmware Upgrade Microsoft Internet Explorer C e cd Edit View Favorites Tools Help http 206 152 208 126 uparade html v EJ
285. rent surface textures and different sources of raw materials This may require different HDP Film transfer parameters e Varied methods of assembling IC smart cards and proximity cards These particular adhesives used to glue a smart chip to a plastic card may react differently to a Lamination Roller s pressure and temperature e Cleanliness of card stock The HDP process does not eliminate the need to use clean card stock The best looking card always starts with the cleanest card surface Dirt and debris on a card can show up as blemishes on the card surface and may reduce the life of the image itself HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 4 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Appropriate HDP Printer Driver settings Fargo offers two types of PVC cards glossy UltraCard III cards and matte finished HDP PVC Cards e Defaults The HDP Printer Driver software has default Transfer Temperature and Dwell Time settings that deliver the best transfer for these card types These defaults automatically configure based on the card type Ribbon type and whether printing single or dual sided e Card Type Selection Before printing if using these standard Fargo card types check to make sure that the appropriate card type option selected from the Card tab of the HDP Printer Driver e Proper Settings It is very important to note that not all card types will be accommodated by these default
286. require approximately 2 to 6 minutes depending on the speed of your PC The System Requirements are as follows e IBM PC or compatible Windows 2K XP Pentium class 133MHz computer with 64MB of RAM or higher 200MB free hard disk space or higher and USB 1 1 HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 44 RESTRICTED USE ONLY Fargo Electronics Inc Inspecting the Card Lamination Module While unpacking your Lamination Module inspect the carton to ensure that no damage has occurred during shipping Note Make sure that all supplied accessories are included with your unit Your new Lamination Module is packaged in a standard HDP600 Card Printer Encoder carton Note It is recommended that you save the packaging in the event that you need to transport the Card Printer Encoder Laminator at a future date Unpacking the Card Lamination Module The following items are included with your new Lamination Module e Card Lamination Module e Power Supply with a Power Cord for the Card Lamination Module e Installation CD e Warranty Card e Registration Card Choosing a proper Location Follow these guidelines e Place the unit in a location with adequate air circulation to prevent internal heat build up e Use the Printer s dimensions 10 75 H x 35 5 W x 13 D as a guideline for the minimum clearances to the unit Note Allow for adequate clearance above the unit to accommodate the height of the unit with
287. rget point The offset in card printing can refer to the position of the image relative to the leading edge or the distance of the start of magnetic encoding from the leading edge of the card O Ring A rubber ring used as a belt in several media driving applications OS Operating The instructions installed on the computer hard drive that run the System computer s operations and applications The driver used for any given OS will differ from other platforms The correct version driver must be loaded for the Printer to interface with the OS and the application to print Output Any product of the Printer including card image encoded data and Lamination Output hopper The portion of the Printer that accepts the completed cards Overlay A resin like substance that is transferred by the Printhead to the card surface over a printed dye image to prevent image fading increase abrasion durability and prevent dye migration HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 Continued on the next page 15 12 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition Oversized Cards Oversized cards are used for more efficient visual identification and are available in many non standard sizes The most popular sizes are CR 90 3 63 x 2 37 92mm x 60mm and CR 100 3 88 x 2 63 98 5mm x 67mm Overlaminate Protective clear or holographic material to increase securit
288. rily to facilitate processing Rasterize The process of converting the elements of a graphic into a bitmap to be printed Reboot Cycling the power to the Printer so that it resets and reinitializes Registration The quality of the alignment of the separate primary color images YMCK Resin A semi solid material HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 Continued on the next page 15 15 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition Resolution The number of individual pixels in a graphic taken over a given length used to indicate the sharpness of the picture and the level of detail The number of elements in the Printhead determines Fargo Printer resolution RFI Radio Electromagnetic waves radiated by poorly shielded cables or Frequency electronic devices that interferes with the operation or data Interference transfer of another device RFID Radio This is a way of transmitting information via radio frequency Data Frequency is sent from an RFID transceiver to an RFID tag that is Identification embedded in a Resin Ribbon RGB The three primary colors of the luminance or additive model Red Green Blue Combinations of these three colors can produce practically all the colors of the spectrum that humans can detect Computer monitors operate on an RGB model Ribbon The dye impregn
289. rinter s LCD display to continue printing To cancel the print press the Cancel Print button from the Driver s display dialog and the Cancel button located on the Printer s LCD display ox o Ceen e HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 56 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Ribbon Break Jam Error continued Step Procedure 2 Open the front cover and remove the Ribbon e f Ribbon is broken continue to Step 3 e f Ribbon is in good condition continue to Step 6 3 Adjust the print offset See the Aligning the Print Offset procedure If the issue persists continue to Step 4 4 Repair the Ribbon and wind up the take up roll 4 color panels past the damage area a Press on the Resume button b If the issue persists continue to Step 5 5 Use the Fargo Diagnostic utility to cycle the Printhead to ensure proper printhead operation See the Card tab Diagnostic button in the Printer Driver e Ifthe Printhead does not cycle properly see Resolving the Headlift Motor Sensor Error e If the Printhead functions properly continue to Step 6 6 Replace the Ribbon a Press on the Resume button b Ifthe issue persists continue to Step 7 7 Remove the rear cover in order to check that the Ribbon Encoder Sensor is securely connected to the J 4 Main Board connection and to the Encoder Sensor a Press on the Resume button b If the issue persists
290. rk you will be able to print to it HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 59 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing Frequently asked Questions continued Question Answer Can use Fargo IP Tracer to locate Printers ona different network segment No The IP Tracer can only locate Fargo compatible Printers located in the same network segment as the PC running IP Tracer How do upgrade the Printer Firmware in my Ethernet enabled Printer This is done in the same manner as a USB connected Printer The PC doing the upgrade must have a Driver installed for the Fargo Printer to be upgraded Follow this procedure 1 Run the Fargo Diagnostic Utility from the start menu Go to the Start gt Programs gt Fargo gt Fargo Diagnostic Utility 2 Select the Fargo Printer to upgrade from the drop down box 3 Go to the Firmware Updates tab If you need to download the update file from the Internet select the Download Firmware button 5 Choose the update file with the Select Firmware button 6 Put your Printer into the upgrade mode See the instructions for your specific Fargo Printer 7 Select the Send Firmware button How do upgrade the Print Server Firmware for my Printer See Upgrading the Print Server What is the default User name and password for the Printer The default passwords are blank i e an empty string
291. rmanent circuit memory Note The Printer s LCD will state the following EEPROM ERASED Step Procedure 1 Reboot the Printer 2 If the problem persists the Main Print Board will need to be replaced 3 As an alternative to replacing the Main Print Board the chip U21 may be replaced Note Fargo recommends that only a qualified electronics technician perform this procedure Resolving the EE Checksum Error Symptom An error has occurred in the permanent circuit memory Step Procedure 1 Reboot the Printer 2 If the problem persists the Main Print Board will need to be replaced 3 As an alternative to replacing the Main Print Board the chip U21 may be replaced Note Fargo recommends that only a qualified electronics technician perform this procedure HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 10 1 RESTRICTED USE ONLY Resolving the DRAM Memory Error Fargo Electronics Inc Symptom An error has occurred in the removable memory Module SIMM Note The LCD will state the following Main Memory Error Step Procedure 1 Reboot the Printer 2 If the problem persists remove the rear cover and ensure that the SIMM 080229 is seated properly 3 If the memory Module is not seated properly lock the SIMM into place 4 If the installation appears correct and the error persists the SIMM 080229 on the Main Print Boar
292. s a Dipswitch is to the left and OFF means a Dipswitch is to the right e Lost Password or Printer Problems There may be times when you are unable to use the current configuration of the Ethernet interface Note This could be because you have lost the password for your Printer or you just cannot get it to work properly Enter this mode by following this procedure Step Procedure 1 Remove power from the Printer 2 a Place the switch furthest from the LEDs in the ON position Dipswitch 1 ON b Place the switch closest to the LEDs in the OFF position Dipswitch 2 OFF 3 Reconnect power to the Printer 4 After 30 seconds remove power restore both switches to their normal positions which is OFF and then restore power Restoring the Default Settings The DTC400 and HDP600 have switches on the back which will restore the factory default settings to the Printer e Dipswitch indicators For the DTC400 ON means a Dipswitch is down and OFF means a Dipswitch is up For the HDP600 ON means a Dipswitch is to the left and OFF means a Dipswitch is to the right To enter this mode on the DTC400 and HDP600 follow the next procedure HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 50 RESTRICTED USE ONLY Accessing the IP address of your Printer Fargo Electronics Inc The additional LCD menus for Ethernet enabled Printers are provided to view the IP address of the Printer Follow these
293. settings In some cases experimentation may be needed to find the proper settings For the cases where custom settings are required the Printer Driver s Card Type option also includes Custom 1 and Custom 2 options e Settings These settings allow designating a unique Card Type name which then saves custom Image Transfer settings e Custom 1 For example Custom 1 could be changed to read as My Cards Custom transfer settings would then be available whenever this Card Type option is selected and would be saved each time the Printer Driver setup window is closed e Custom Card stock To determine the proper settings for custom card stock Fargo recommends the Tape adhesion Test Card Ribbon Type Transfer Temp Transfer Time UltraCard Ills Glossy PVC 190 2 seconds inch non H Panel Ribbon HDP Cards Matte PVC 195 2 seconds inch non H Panel Ribbon UltraCard Ills Glossy PVC 190 2 seconds inch H Panel Ribbon HDP Cards Matte PVC H 190 2 seconds inch Panel Ribbon YMCKH Panel Ribbon provides a Heat Seal Panel that aids in transferring to matte finished cards and requires a lower transfer temperature Note Only matte finished cards with a surface roughness Ra of 60 micro inches or less are recommended HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 5 RESTRICTED USE ONLY Fargo Electronics Inc Conducting the Tape adhesion Test It is important to condu
294. splay stating that the magnetic data could not be verified Note When this occurs press the Cancel soft key to manually eject the mistakenly verified card This option is helpful since Magnetic Stripe verification can sometimes require more than a single pass amp HDP600 Card Printer Printing Preferences Card Device Options Image Color Image Transfer Magnetic Encoding Lamination K Panel Resin Printer Info Encoding Mode Verification f iso JIS Auto Eject 1st Error C Manual Eject Each Error Coercivity Retries HighCo C Lowlo cal Magnetic Track Selection seececcccecsesscccccsssecesessscssesssessosssees f Tracki Track2 Track3 M Enable MLE Support HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 66 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Shift Data Left Use the Shift Data Left option which applies to all tracks when selected Step Procedure 1 Select this option to shift the recorded magnetic data to the left hand side of the card s Magnetic Stripe Note This is useful in situations that require cards to be readable with insert type readers amp HDP600 Card Printer Printing Preferences Card Device Options Image Color Image Transfer Magnetic Encoding Lamination K Panel Resin Printer Info Encoding Mode Verification f iso JISII Auto Eject 1st Error C Manual Eject Each Error Coercivity Retries r f HighCo C
295. successfully logged in a Fargo HDP600 S N 273 System Log Microsoft Internet Explorer SEE File Edit Yiew Favorites Tools Help ae 3 Q Bak QJ x a A P Search 5 Favorites E2 j Address El http 206 152 208 126 logpathConf html 0 System Log Q Log Name log Print Job Started Printer Error O None O Email a ai e g L userid domain com og Destination eg 192 168 0 1 or Log Type yslog domain name OTCP Port 4010 Connection Clear Changes Internet HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 35 RESTRICTED USE ONLY Fargo Electronics Inc Specifying TCP Event logging Follow this procedure to send logging messages to a pre existing IP connection made on the TCP port Step Procedure 1 Select the System Log link choices are log1 or log2 2 Select the link for the log name you want to view or configure the default E Fargo HDP600 S N 273 System Log Microsoft Internet Explorer DER a File Edit View Favorites Tools Help Q pack amp x a A Search 5 Favorites 2 R te Address Ea http 206 152 208 126 logpathConf html 0 System Log amp Log Name log Print Job Started Log Type Printer Error O None Continued on the next page r v g co O Email Log e g userid domain com Destination OUDP m e g 192
296. sure that the appropriate laminate is installed and press the Resume button located on the Laminators Front Panel to continue printing To cancel the Lamination press the Cancel Print button from the Driver s display dialog and the Cancel button located on the Laminator s Front Panel ok Ceen He HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 76 RESTRICTED USE ONLY Fargo Electronics Inc Diagnosing Image Problems Resolving the Pixel Failure problems All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information Symptom A thin line or scratch travels the entire length of the card See sample image below Printer Error State None LCD Error Display None Driver Monitor Error Display None 2 Check the card stock for scratches Replace the cards as needed 3 Examine the Printhead for visible damage 4 Clean the Printhead See the Cleaning the Printhead procedure 5 Replace the Printhead if the problem persists See Replacing the Printhead Assembly D900023 in the current HDP600 Service Manual Mike Berman Student 3957105 library Code 2439 554 HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 77 RESTRICTED USE ONLY Fargo Electronics Inc Resolving the Card Surface Debris problems All Troubleshooting procedures assume that o
297. t 1 Set of Ribbon Panels Disable Printing Print Back Side First Print Back Side Only Rotate Front 180 Degrees Rotate Back 180 Degrees HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 33 RESTRICTED USE ONLY Fargo Electronics Inc Using the Split 1 Set of Ribbon Panels option Use this option to provide the most economical means of printing a dual sided card since a single set of Ribbon Panels will be split to print both the front and backsides of a card Step Procedure 1 Select this option to automatically print full color on the front of a card and resin black on the back of a card using either of the Full color YMCK or YMCKK Print Ribbons e f using a YMCK Ribbon type the front of the card is printed with the Ribbon s YMC Panels and the back is printed with the K Panel e f using a YMCKK Ribbon type the front of the card is printed with the YMCK Panels and the back is printed with the second K Panel Note 1 This option is automatically enabled when the YMCKK Ribbon type is selected Note 2 This option is not available if using a YMCKH or YMC Print Ribbon IW Print Both Sides Print in Single Card Mode V Split Set of Ribbon Panels Disable Printing Print Back Side Only Rotate Front 180 Degrees Rotate Back 180 Degrees HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 34 RESTRICTED USE ONLY Fargo Electronics Inc Using
298. t Steps 1 to 6 above until the Ribbon wrinkle is alleviated b Refer to the HDP Transfer Film display See Setting the Transfer TOF procedure HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 11 19 RESTRICTED USE ONLY Fargo Electronics Inc Adjusting the Ribbon Drive The Ribbon Drive sets the baseline for the Ribbon Tension and should not be adjusted by the reseller or end user Adjusting the Transfer Temperature Step Procedure 1 Choose MENU Print Test Image and Alignment Test to print a test card 2 Examine the test card 3 Select MENU Setup Printer Transfer Settings and Transfer Temperature 4 Record the Transfer Temperature value on the test card last printed 5 Adjust the Transfer Temperature value e Decrease the Transfer Temperature setting if the HDP Film appears to be creasing or wrinkling on the printed card OR e Increase the Transfer Temperature setting if the printed image has ragged edges where the HDP Film seems to have peeled off To ensure adequate transfer see Selecting the Appropriate HDP Printer Driver Settings procedure for the Tape adhesion Test and Conducting the Tape adhesion Test procedure 6 Press Save to save the value 7 Print a test card as described in Step 1 8 Repeat Steps 1 to 7 until the Film transfers correctly to the card HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 11 20 RESTRI
299. te with the host PC Printer to PC communication has been disabled Verify that you are using an appropriate print cable Reboot the PC and the Printer to restore communication Ribbon is out The print Ribbon has run out Install a new Ribbon and press RESUME to continue or CANCEL to reset Print Ribbon not installed The print Ribbon is not installed Install a Ribbon and press RETRY or press IGNORE to continue with no Ribbon installed Ribbon Release Timeout Error There is a problem with the Ribbon release timeout function Cancel the print job and try again If the problem persists call for technical assistance Smart card Encoder not installed The Smart Card Encoder is not properly installed Upgrade Required LAM The Laminator Module needs its Firmware upgraded Upgrade the Laminator Firmware as directed by the Maintenance section of the User s guide Wrong Ribbon The print Ribbon installed in the Printer does not match the Ribbon type selected in the Printer driver Change either accordingly Press RESUME to continue or CANCEL to reset the Printer HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 RESTRICTED USE ONLY Fargo Electronics Inc General Troubleshooting Guide Possible Solution Ribbon Wrinkle Verify the convex Roller D860051 is installed correctly with the shorter notch towards the front of the Printer
300. tely lead to poor print quality Always store the card stock in its original packaging or in a clean dust free container Do not print onto cards that have been dropped or soiled Type Description Card Size HDP600 and HDP600 LC These Card Printers accept standard CR80 sized cards 3 375L x 2 125W 85 6mmL x 54mmW with a thickness of 30 mil to 70 mil 030 762mm HDP600 CR100 and HDP600 LC CR100 These Card Printers accept standard CR100 sized cards 2 625 X 3 875 0 002 W 0 005 L or 66 675 X 98 425 mm standard of 2 625 X 3 875 0 002 W 0 005 L or 66 675 X 98 425 mm Card The Printer will print onto any card with a clean level and polished PVC Design surface Card Suitable cards must have a polished PVC surface free of fingerprints dust Surface or any other types of embedded contaminants e In addition cards must have a completely smooth level surface in order for the Printer to achieve consistent color coverage e Some types of Proximity cards for example have an uneven surface which will inhibit consistent color transfer Likewise some smart card chips are raised slightly above the cards surface which also results in poor color transfer UltraCard Due to the importance of using high quality blank cards a factory approved stock card stock called UltraCard is available and recommended for best results e UltraCard stock has a glossy PVC laminate on top and bottom and is
301. ter 4 70 Resin 15 15 resin black K Panel 7 52 7 53 7 54 7 57 Resin Black Panel 2 21 resin dither 7 32 Resin Heat slide 7 44 resin images 7 44 Resin Thermal Transfer 2 14 Resolution 15 16 retries 7 66 RFI Radio Frequency Interference 15 16 RFID Radio Frequency Identification 15 16 RGB 4 19 RGB Red Green Blue 15 16 Ribbon 15 16 Ribbon Cards 1 2 Ribbon cable 15 16 Ribbon Drive adjustment 11 20 Ribbon is out 4 10 ribbon Panels 7 34 Ribbon Release Timeout Error 4 10 Ribbon Sensor 10 3 Ribbon Sensor Calibration 4 95 Ribbon Tension adjustment 11 19 ribbon type 7 27 7 29 Ribbon wrinkle problems 4 83 Ribbon Cards 7 2 8 2 RibbonTraq 15 16 RibbonTraq marks 10 3 Right Cards 7 4 Right Cards HDP Print Process 7 4 RMA number 15 16 Roller 15 16 Roller Up Down Error 4 66 rotate front by 180 Degrees 7 37 rotates image 7 37 RS 232 15 16 HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 16 5 RESTRICTED USE ONLY S safety issues 1 2 2 1 3 1 6 2 7 2 8 2 Safety Standards 2 5 Saturation 15 17 Save this Program to Disk 12 3 Scroll Buttons 2 15 second K Panel 7 34 SELECT FUNCTION screen 11 1 Select Printer button 12 4 12 7 Select Update File button 12 4 12 7 Self test 4 94 4 96 15 17 Sending Update to Printer dialog 12 6 12 7 Sensor 15 17 Sensor Location and Voltages 10 3 Sensor Testing 10 3 Serial interface 15 17 Set
302. tes the Printer power is OFF e Solid GREEN Indicates the Printer is powered ON and ready for operation e Flashing GREEN Indicates a Printer ERROR or ATTENTION condition Refer to the Printer s LCD Display for information HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 2 19 RESTRICTED USE ONLY Fargo Electronics Inc Printer Components LCD and Softkey Control Pad continued Component Description Error Attention The Printer is capable of communicating two similar yet different types Screens of message or prompt screens The first is called an ATTENTION screen Note This screen appears if an error occurs and will completely stop Printer operation In this case the LCD will display ATTENTION on the first line and a brief description of the error on the following lines e Press the Help button if you would like a more detailed explanation of the error message This will bring up the help screen explaining the nature of the error and how to correct it If necessary use the scroll buttons to scroll down the paragraph of help text e Press Quit when you are done reading Once the error is corrected resume operation or reset the Printer according to how you were instructed in the help screen The second type of prompt is called a MESSAGE screen Note This screen will not stop Printer operation and serves to communicate helpful reminders such as if you are running low on print supplies and
303. the cover is open e LCD Error Display Cover Open e Driver Monitor Error Display None HDP600 Card Printer i Cover Open The Printer cannot start printing because the Cover is open Close cover to continue printing ox Cern He HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 67 RESTRICTED USE ONLY Fargo Electronics Inc Resolving the Cover Open Error Message Step Procedure 2 Check for debris as follows a Open the front cover and check that no debris has accumulated in the lid Sensor opening Use compressed air to clean the opening id as needed b If the Sensor still does not work continue to Step 3 3 Check that the Sensor tab on the front cover is not damaged a Open the front cover and examine the Lid Sensor tab for damage if the Sensor tab is damaged replace the front cover Note See the current HDP600 Service Manual for related instructions in the Parts Replacement Section b If the Sensor still does not work continue to Step 4 4 Replace the Main Board Note See the current HDP600 Service Manual for related instructions in the Parts Replacement Section HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 68 RESTRICTED USE ONLY Resolving the Blank Output issues Fargo Electronics Inc All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step
304. them from this page Note This also updates the link to the corresponding web page Step Procedure 1 Select the System Log link Z Fargo HDP600 S N 273 System Log Microsoft Internet Explorer File Edit View Favorites Tools Help Address http 206 152 208 126 logpathConf html 0 Home Network Status System Log Administration Help log log2 System Log amp Log Name log C Print Job Started Log Type l CO Printer Error None O Email e g i userid domain com OUDP Syslog ce ee or omain name Log Destination OTCP Connection Port 4010 Clear Changes Internet HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 29 RESTRICTED USE ONLY Fargo Electronics Inc Changing the Log Name continued Step Procedure 2 Select the link for the log name you want to view or configure the default choices are log1 or log2 See the previous page 3 Enter a new log name in textbox 4 Click on the Submit button to save this change 5 Log in as a root User if you are so prompted Note Any change of setting will only be accepted after you have successfully logged in HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 30 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Log Type Step Procedure 1 Select the System Log link See the next page 2 Select the link for th
305. til it clicks into place If the cartridge is not inserted properly the Printer will not feed cards HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 RESTRICTED USE ONLY Fargo Electronics Inc See the previous procedure in this section i 1 i i TTL a HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 8 6 RESTRICTED USE ONLY Fargo Electronics Inc Cleaning the Magnetic Encoder Step Procedure 1 Open the Top Cover and remove the Ribbon 2 a Locate the Flipper Table in the Input Module b Turn the Printer on c Rotate the Flipper Table clockwise to a 45 degree angle Note The Table will tilt and provide access to the Magnetic Encoder s opening Open the Cleaning Card 082133 which is sold separately and is not included in the cleaning kit Note You will need to work quickly because the alcohol will dry once it is removed from the envelope Insert the card onto the Flipper Table See below HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 8 7 RESTRICTED USE ONLY Fargo Electronics Inc Cleaning the Magnetic Encoder continued Step Procedure 6 Press the REV button on the LCD display seven 7 times to feed the card into the Magnetic Module Note The card does not go all the way through the Flipper Table Hold the end of the Cleaning Card securely with your thumb and
306. ting the Magnetic TOF 11 26 Settings button 4 91 4 92 SETUP EXE file 12 2 Shift Data Left option 7 67 Show Card Count option 11 31 SIMM 15 17 Simplex 15 17 Smart Card 15 17 Smart card encoder not installed 4 10 smart chip 7 4 SmartGuard 15 17 SmartGuard 15 17 SmartShield 15 17 Softkey Buttons 2 14 2 16 Software 15 17 Software Drivers 2 12 Software Drivers 2 9 Solid GREEN 2 19 special precautions 1 2 7 2 8 2 Split 1 Ribbon Panels 7 34 Spooler 15 17 Spooling 15 18 SS Start Sentinel 15 18 SS distance inches 11 25 SS distance millimeter 11 25 SS ES FS 7 69 Stacker 15 18 Standard Self test YMC 4 95 Start Sentinel 11 26 Start Sentinel SS 7 69 11 24 11 25 Start Sentinel distance 11 24 Stepper Motor 15 18 String 15 18 Supply Frequency 2 12 Supply Voltage 2 12 Surface mount 15 18 surface roughness 7 4 Switch Box 15 18 System Requirements 2 12 System Upgrade 11 32 System Upgrade option 12 4 T TAC 15 18 Fargo Electronics Inc Tape adhesion Test 7 6 7 8 Tape Test 7 49 Technical Specifications 2 6 2 7 2 8 2 9 2 10 2 11 2 12 Temp file 15 18 Temperature Adjustment 2 26 Test Core Pins Lam 4 95 Test Core Pins Print 4 95 test image correctly positioned 11 12 Test Print 15 18 Tests Magnetic Encoding 4 95 Thermal Transfer Film 2 27 Thermal Transfer Film overlaminates 2 28 Thermistor 15 18 Thermocoup
307. tinue e Verify the card thickness setting is set to the thickness of your cards e Clean the in feed Rollers e Verify your cards are within the Printers accepted card size range e Be sure the cards are not sticking together Card Hopper Jam The Card Hopper is jammed Clear the jam Continued on the next page HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 2 RESTRICTED USE ONLY Reviewing LCD Messages continued Fargo Electronics Inc Message Cause Solution Card Jam Lam There is a card jam in the Clear the jam Laminator Card Jam Error A card is jammed Clear the jam Card Jam Flipper Error A card is jammed in the card Clear the jam flipping area of the Printer Multiple Card Feed Error Two or more cards fed from the Card Hopper Remove the fed cards and Verify the card thickness setting is set to the thickness of your cards Press RESUME to continue Can t Find Card Error The Printer was expecting to find a card in the Printer but could not locate it If you have removed the card press CANCEL to reset or REFEED to redo the current operation with a new card Press RESUME to look for the card again Check Film Error The transfer film may be jammed not installed properly broken or damaged Verify the film is installed properly e If jammed clear it e f broken repair by taping the Ribbon
308. tion area Continued on the next page HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 24 RESTRICTED USE ONLY Fargo Electronics Inc Using the TCP IP Status Web Page See the Using the TCP IP page procedure F Fargo HDP600 S N 273 TCP IP Status Microsoft Internet Explorer EBX File Edit Yiew Favorites Tools Help Q Back x a A pe Search 5 Favorites E ee Address http 206 152 208 126 tcpipStatus html v Go Home Network Status System Log Administration Help Printer TCP IP TCP IP Status TCP Connections TCP In Counters pkts revd 599265 bad cksum pkts conn dropped 5828 conn accepted TCP Out Counters pkts sent 1003163 retransmissions conn attempts 0 RESET pkts sent delayed acks O TCP Sockets PORT PROTOCOL RMT HOST 23 Telnet N A LISTEN 4010 SysLog N A LISTEN 4011 SysLog N A LISTEN 4012 SysLog N A LISTEN 4400 RA N A LISTEN 5400 cCPSData N A LISTEN 5402 cCPSCmad N A LISTEN Internet K HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 25 RESTRICTED USE ONLY Fargo Electronics Inc Using the Printer page You can use the Printer page to review current information about the Printer device settings and print jobs Device settings includes the following e The status which displays information about the current print job e The device which displays informati
309. tion apply for the HDP600 HDP600 LC and HDP600 CR100 HDP600 LC CR100 Card Printers This Section deals with the Printer s internal and external maintenance in regards to the unit s cleaning and general upkeep Note The Printer should be cleaned on a regular basis to insure that the Printer consistently produces high quality output A Danger Be sure to disconnect the Printer s power cord whenever performing any type of maintenance procedure unless otherwise directed Important Fargo Card Printers require highly specialized Print Ribbons to function properly To maximize Printer life reliability printed card quality and durability you must use only Fargo Certified Supplies For this reason your Fargo warranty is void where not prohibited by law if you use non Fargo Certified Supplies To order additional materials please contact your authorized reseller Using the Required Supplies For the maintenance procedures outlined for the Printer you will need a Printer Cleaning Kit available from the reseller This optional kit includes the following e Printhead Cleaning Pens pre moistened with 99 99 isopropyl alcohol for cleaning the Printer s Printhead e Cleaning Cards with an adhesive backing for cleaning the Printer s Cleaning Rollers e Cleaning Pads pre moistened with 99 99 isopropyl alcohol for cleaning the Printer s Platen Rollers Card Feed Rollers and general inside and outside area A Caution As with any electronic de
310. tion properly e To maximize Printer life reliability printed card quality and durability you must use only Fargo Certified Supplies e For this reason your Fargo warranty is void where not prohibited by law if you use non Fargo Certified Supplies Step Procedure 1 Load the Print Ribbon into the Print Station as shown in the four 4 photos Displays A to D in this section Display A Loading the Print Ribbon lift up cover HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 4 RESTRICTED USE ONLY Fargo Electronics Inc Loading the Print Ribbon cont Display B Loading the Print Ribbon supply spool Note The Print Ribbon comes wound on a gray spool with an orange ring around one side Match the orange ring on the Ribbon Spool to the orange Hub inside the Printer When properly installed the orange ring will be in the upper right front position HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 5 RESTRICTED USE ONLY Loading the Print Ribbon cont Display C Loading the Print Ribbon take up spool HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 Fargo Electronics Inc RESTRICTED USE ONLY Loading the Print Ribbon cont Display D The Print Ribbon is shown successfully installed below HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 Fargo Electronics Inc RESTRICTED USE ONL
311. tronics Inc Selecting the Diagnostics button This will launch the Diagnostic tool if installed amp HDP600 Card Printer Printing Preferences Magnetic Encoding Lamination K Panel Resin Printer Info Card Device Options Image Color Image Transfer r Card Size Custom x inches C mm Print Width 2 440 Print Lenath 3 704 m Card Type UltraCards Glossy PAC r Card Hopper Selection First Available v r Orientation Portrait C Landscape r Copies 1 m z Diagnostics Test Print About HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 22 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Test Print button When selected a file will be copied down to the Printer This file will print a Full Color plus Resin print on the front side of the card and a Resin or black only image on the backside This image is the same as what is supplied in the Printers Supply Pack amp HDP600 Card Printer Printing Preferences Magnetic Encoding Lamination K Panel Resin Printer Info Card _ Device Options Image Color Image Transfer Card Size CR 80 Xi inches C mm Print width 2 204 Print Length 3 452 Card Type UltraCards Glossy PWC v Card Hopper Selection First Available v Orientation Portrait C Landscape Copies 1 al Diagnostics ePi About HDP600 High Definition Card Printer Encoder User Guide R
312. tting the Transfer Dwell Time and Transfer Temperature to the default settings Print a card e If the HDP Film is not transferring properly adjust these settings accordingly OR e If the Film is transferring properly perform a final durability test called the Tape Test For instructions on how to do a tape test see Conducting the Tape adhesion Test procedure Transter Dwell Time 2 0 seconds per inch Transfer Temperature 190 0 Celsius HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 49 RESTRICTED USE ONLY Fargo Electronics Inc Using the K Panel Resin tab Use this tab to adjust the CR 80 Card Size the Direction the Card Travels through the Printer the Print All Black With K Panel options and the Defined Areas Use this tab to control where the resin black K Panel of a full color Ribbon is printed Note The HDP600 CR100 Printing Preferences window has the same K Panel Resin tab functionality as the HDP600 Printing Preferences window e f printing with a Ribbon type that does not have a K Panel such as the YMC Ribbon type all K Panel Resin options will be grayed out Resin black text is desirable due to its sharp saturated color and resin black barcodes are required to ensure readability when scanned by an infrared barcode reader Note The Printer Driver will automatically print all TrueType black text and TrueType barcodes only with the resin black K Panel of the Print Ribbon by default
313. tures on a card Also refers to the digital representation Input Any data or material being transferred to the Printer Input Hopper The area of the Printer that stores the blank cards ready to print Intermediate Transfer A thin flexible material coated with a resin material into which the Media InTM dye is transferred from the Ribbon by the Printhead The film is then transferred to the card surface by the Transfer or Hot Roller ISO From the Greek iso meaning same Used to represent data from the International Organization for Standardization JIS II Japanese Industrial Standard The standard for encoding to a Magnetic Stripe provided by the Japan Standards Association The single track is as wide as ISO tracks 1 and 2 combined and in the same approximate location as those tracks but on the front of the card The Coercivity level is 600 Oe K Panel An area of a multicolored Ribbon e g YMCK that contains black resin for transfer to the card surface Also used in reference to the application of preference to items printed on the card those using the black panel in lieu of a process YMC black Lamination The application of a film or resinous substance fused by heat and pressure to the surface of a card LAN Local Area Network An array of several computers connected through a series of data transfer cables for the sharing of data and peripherals HDP600 High Definition C
314. tus System Log Administration Help System Passwords Upgrade Reboot Reboot Q NOTE The following actions will immediately shut down all services and reboot the HDP600 Print Server Reboot Reboot the Print Server Default Reboot the Print Server with factory default settings Internet HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 46 RESTRICTED USE ONLY Fargo Electronics Inc Using the Help page The Help page displays the Help information Step Procedure 1 Open this web page at the appropriate location by clicking on the Help book icon at the top of each page See below 2 Review the web interface for the Ethernet enabled Printer A Fargo HDP600 S N 273 Help Microsoft Internet Explorer Cel File Edit View Favorites Tools Help 7 Q sack QJ x a A Search 5 Favorites amp B TS E z 3 i Address http 206 152 208 126 help html Go Home Network Status System Log Administration Help HDP600 Help Introduction This document describes the web interface of a Ethernet Enabled Printer For detailed printer information refer to the user s manual Technical bulletins downloads and user s manuals are available at Fargo Technical Support Password Protection All settings are protected by passwords so that only authorized users can make changes For more information see the Passwords section Changing Setti
315. uary 2004 Same title These reference documents were thoroughly reviewed to provide Fargo with professional and international standards requirements guidelines and models for our technical training and user documentation At all times the Copyright Protection Notice for each document was adhered to within our Fargo documentation process This reference to other documents does not imply that Fargo is an ISO certified company at this time e ANSI ASO ASQ Q9001 2000 American National Standard sub title Quality Management Systems Requirements published by the American Society of Quality Quality Press P O Box 3005 Milwaukee Wisconsin 53201 3005 e The ASQ ISO 9000 2000 Handbook editors Charles A Cianfrani Joseph J Tsiakals and John E West Second Edition published by the American Society of Quality Quality Press 625 N Plankinton Avenue Milwaukee Wisconsin 53203 e Juran s Quality Handbook editors Joseph M Juran and A Blanton Godfrey Fifth Edition McGraw Hill Any questions regarding changes corrections updates or enhancements to this document should be forwarded to FARGO Electronics Incorporated Support Services 6533 Flying Cloud Drive Eden Prairie MN 55344 USA 952 941 0050 FAX 952 941 7836 www fargosupport com HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 ii RESTRICTED USE ONLY Table of Contents Section 1 Printer Overview Fargo Electronics Inc
316. urrent Value X Lam F lip Offset Lam Invert Offset Sensor Manual 1 min 100 max Current Value X j Ito Sensor Automatic Calibrates Lam Sensor i HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 11 3 RESTRICTED USE ONLY Fargo Electronics Inc Selecting from the HDP600 Menu Option Structure Tree continued Display A HDP600 CR 100 Menu Tree presented in below Part 3 of 4 HID Prox Yes No e 75 min 0 max Magnetic TOF Current Value X Proximity TOF 9 min 99 max Current Value X Cormact Sense NegPos Encoder Settings 99 min 99 max Current Value X Adjust Mag Prox Fippor setings Adjust Level 10 min 10 max Current Value X Adjust iClass 10 min 10 mx Current Value X Adjust Smart 10 min 10 max Current Value X Adjust Inverted 10 min 10 max Current Value X Home Flipper 10 min 10 max Current Value X Set Seep Timer 0 nin 600 max Current Value X Set Cleaning Rate 100 min 3000 max Current Value X HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 11 4 RESTRICTED USE ONLY Fargo Electronics Inc Selecting from the HDP600 Menu Option Structure Tree Display A HDP600 CR 100 Menu Tree presented in below Part 4 of 4 Diagno stics Show Transfer Temp Prn Head Up Down Tfr Head Up Down Lam Head Up Down Transfer Film Init Print Ribbon Init Flipper Home Roll Print Platen rach c
317. use of B for Dye Sublimation black K denotes resin black HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 Continued on the next page 15 1 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition Barcodes A series of alternating black and white stripes of varying widths each character denoted by a set number and width of black stripes that allows characters to be optically read by a computer batch print A file sent down from the computer that contains commands to print a number of cards sequentially Battery Back up A power supply that can keep AC electronic equipment running for a short time when power is interrupted allowing enough time for the user to save data and close the machine properly Bi directional A communication standard that allows two way data transfer between PC and Printer BIOS Basic The part of the operating system in a computer that handles Input Output System communication between the PC mainBoard and its peripherals Typically residing in chip based non volatile memory Bit An abbreviation for binary digital Each bit is an element of information that can have two states off and on Bit map A graphic produced by an array of pixel elements with the color hue brightness and saturation information stored in bits The more bits the more values and thus the greater variety 1 bit color is black
318. ution Wrong Lam Type The installed Lamination material does not match the material required by the print job Replace the current material with the material that is required and try again Failed to verify the encoded mag data The card s magnetic stripe was not encoded properly Check the orientation and coercivity of the card s magnetic stripe and press RESUME to retry encoding Transfer Roller Lift Error The Printer is unable to move the desired part Verify that the part is not jammed Press RESUME to retry If the problem persists call for technical assistance Caution The transfer Roller may be very hot Print Head Lift Error The Printer was unable to raise or lower the Printhead Verify that the head is not jammed Press RESUME to retry If the problem persists call for technical assistance Print Timeout Error The Printer was unable to complete the print process Turn the Printer OFF and ON to reset and try reprinting If the problem persists call for technical assistance Prox card Encoder not installed The Proximity Card Encoder is not properly installed HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 Continued on the next page RESTRICTED USE ONLY Reviewing LCD Messages continued Fargo Electronics Inc Message Cause Solution Communication Error The Printer is not able to communica
319. ution Do not reverse the overlaminate roll Damage may occur to the Lamination Roller Display C Securing the Lamination Arm HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 RESTRICTED USE ONLY Fargo Electronics Inc Loading the Overlaminate cont Step Procedure 7 To complete this section close the Lamination Module cover Display D The Lamination Module is shown with the overlaminate properly installed and the Lamination Arm in the closed position HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 18 RESTRICTED USE ONLY Fargo Electronics Inc Connecting power to the HDP600 Printer A Caution Do not remove the red Warning sticker across the USB connection Do not plug in the USB cable until prompted to do so during the installation of the HDP600 Printer Driver See the Installing the HDP600 Printer Driver procedure Step 10 Note The diagram shown below displays a USB Printer connection If working with a Parallel or Ethernet port the port will be in the same location as the USB connection Step Procedure 1 The Printer connections are shown in the eight 8 photos Displays A to H in this section Display A Viewing the Printer Connections of the HDP600 LC Card Printer Encoder see below CONTACTLESS SMART CARD POWER LAMINATOR 24VDCG1 75A POWER PRINTER 24VDCE2 5A HDP600 High Definition Car
320. v 2 5 4 32 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Card Jam Encoder Error All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information e Symptom A card has become jammed in the Printers Encoding station e Printer Error State A card has become jammed in the Printer s Encoding station e LCD Error Display Card Jam Encoder e Driver Monitor Error Display Card Jam Encoder HDP600 Card Printer Me Card Jam Encoder 4 Card has become jammed in the Printer s Encoding station Open the Printer s Top Cover and remove the Print Ribbon Clear any cards in the Encoding Module by using the Forward and or Reverse buttons located on the Printer s LCD display Re insert the Print Ribbon and close the Printer s Top Cover Press the Resume button located on the Printer s LCD display to continue printing To cancel the print press the Cancel Print button from the Driver s display dialog and the Cancel button located on the Printer s LCD display ok Cee He HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 33 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Card Jam Flipper Error All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information e Symptom A card has
321. vice internal components of the Printer such as the Printhead may be damaged if exposed to static electrical discharges To avoid potential damage always wear an appropriate personal grounding device such as a wrist strap with integral resistor connected to an ESD ground At a minimum make positive contact with the bare metal chassis of the Printer with the hand prior to touching any internal electrical components HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 8 1 RESTRICTED USE ONLY Fargo Electronics Inc Safety Messages review carefully Symbol Critical Instructions for Safety purposes Danger A Failure to follow these installation guidelines can result in death or serious injury Information that raises potential safety issues is indicated by a warning symbol as shown to the left To prevent personal injury refer to the following safety messages before performing an operation preceded by this symbol To prevent personal injury always remove the power cord prior to performing repair procedures unless otherwise specified To prevent personal injury make sure only qualified personnel perform these procedures Caution A This device is electrostatically sensitive It may be damaged if exposed to static electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the left To prevent equipment
322. vice Options Image Color Image Transfer Magnetic Encoding Lamination K Panel Resin Printer Info Lamination Position Horizontal m KIO E Direction Card Travels through Printer Lamination Side Lamination Type No Lamination v Film Lamination Transfer Dwell Time 2 2 seconds per inch Transfer Temperature 115 7 Celsius Default HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Card Hopper HDP600 and HDP600 LC only Selects the appropriate Card Hopper Step Procedure 1 a Select First Available to print from the hopper currently selected as indicated on the Printer s LCD Also select this option if you would like the Printer to automatically switch to the other hopper once the current hopper runs out of cards b Select Hopper 1 to print only from Hopper 1 When this option is selected the hopper will not automatically switch to the other hopper if you run out of cards in Hopper 1 Select Hopper 2 to print only from Hopper 2 in this same fashion amp HDP600 Card Printer Printing Preferences M agnetic Encoding Lamination K Panel Resin Printer Info Card Device Options Image Color Image Transfer Card Size Custom ss inches mm Print Width 2 440 Print Length 3 704 Card Type UltraCards Glossy PVE w First vailable First Available D Hopper 1 Hopper 2
323. w seconds and then back ON to complete the update process As the Printer restarts you will see the new Firmware version appear on the LCD e If the upgrade was not successful the LCD will display Upgrade Failed or Upgrade Firmware Now on boot up e f you receive this message try updating the Firmware again HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 12 7 RESTRICTED USE ONLY Fargo Electronics Inc Updating the LCD Firmware continued Firmware Updater ersion 3 0 6 FARGO Download Update File Select Update File Send Update File Firmware Updater x The print spooler is sending firmware update data to your printer Please refer to the LCD display on your printer for update completion notification HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 12 8 RESTRICTED USE ONLY Section 13 Fargo Technical Support Important The procedures in this section apply for the HDP600 HDP600 LC and HDP600 CR100 HDP600 LC CR100 Card Printers The purpose of this section to provide the User with an efficient step by step procedure to be used when contacting Fargo Technical Support as needed for the HDP600 Contacting Fargo Technical Support Fargo Electronics Inc Step Procedure 1 Read the suggested Sections of the Technical Service and Maintenance Manual in order to troubleshoot the Card Printer As needed contact the Fargo Technical Support Group b
324. wing the Current Settings The Current Settings page section displays the current active network settings for the Printer e These are also labeled as Dynamic if they were provided by DHCP or Static if they came from the Stored Settings e The current settings will be Dynamic only if Obtain an IP address automatically was selected when the Printer was restarted last E Fargo HDP 600 S N 273 Network Settings Microsoft Internet Sele File Edit View Favorites Tools Help Address http 206 152 208 126 tcpipConf html Network Settings amp Interface 10 100Mbps Ethernet IP Address 206 152 208 126 Subnet Mask 250 200 20200 Default Gateway 206 152 208 7 DNS Server Address 206 152 208 3 Static DNS Domain Suffix FARGO COM TCP Window Size 2 M55 Packets Internet HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 18 RESTRICTED USE ONLY Fargo Electronics Inc Switching to the automatic IP address mode Step Procedure 1 Select the Network link from any web page of the Printer 2 Select the Obtain an IP address automatically radio button to enable the DHCP BOOTP which automatically assigns the network settings Even with this button selected the User can enter Stored Settings and the Stored Settings will remain in memory See below Note This is the default method 3 Click on the Submit button to save this setting 4 Log in as a root User if you
325. work together Host Configuration Protocol DNS Domain Defines the Network protocol that allows devices to find IP addresses Name from a network name server System DNS Server This is the address of the server that provides the translation from a Address descriptive name to an IP address DNS Domain This is the suffix to be added to the domain name make a complete Suffix name HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 64 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Purpose SNMP This is protocol for the network management services This protocol Simple provides a means for network compliant devices called agents to store Network data about themselves in Management Information Bases MIBs and Management return this data to the SNMP requesters Protocol MIB A formal description of the way an agent can be accessed using SNMP Management and the functions that can be managed Information Base Network The basic network parameters needed to configure the network interface Settings Note These include the IP Address the Subnet Mask the Default Gateway the DNS Server Address and the DNS Domain Suffix IP addresses Specifies the current IP addresses that are 32 bit values that are normally expresses in dotted quad format Note This address must not be the same as another device on the same local network Subnet
326. y Windows when chip memory is exhausted in which data is written to the hard to hold data temporarily and support Window s operations Wrinkle The appearance in the card image of wavy or arched lines either colored or clear caused by improper film or Ribbon tension YMC The designation of colored Ribbon by the panels of color in the order in which they are printed Yellow Y Magenta M and Cyan C YMCK The designation of colored Ribbon by the panels of color in the order in which they are printed Yellow Y Magenta M Cyan C and Black K YMCKH The designation of colored Ribbon by the panels of color in the order in which they are printed Yellow Y Magenta M Cyan C Black K and Heat Seal H YMCKK The designation of colored Ribbon by the panels of color in the order in which they are printed Yellow Y Magenta M Cyan C Black K Black K the second K is for backside black only printing YMCKO The designation of colored Ribbon by the panels of color in the order in which they are printed Yellow Y Magenta M Cyan C Black K and Overlay O YMCKOK The designation of colored Ribbon by the panels of color in the order in which they are printed Yellow Y Magenta M Cyan C Black K Overlay O Black K used for backside black only printing HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 15 20 RESTRICTE
327. y and durability applied over the printed surface with a hot Roller Parallel A method of data transfer in which serial data is divided into sections and sent simultaneously down parallel wires to speed transfer rate Parallel Port A communication socket on a device that allows for parallel data transfer PC Personal Computer A stand alone programmable electronic device that can store retrieve and process data consisting of a CPU mouse keyBoard and monitor PCB Printed Circuit Board A solid multi layered plate on which electronic elements are attached either through the Board or on the surface Peel The removal of a film or Ribbon from a card surface at a perpendicular angle to ensure proper transfer then separation from the card surface Peel Off A bar on the Lamination section that holds the film at the correct position and provides proper peel angle Peripheral Any device that is attached externally to a PC These often share the same data cable or port as a Printer and can be the source of communication problems HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 Continued on the next page 15 13 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Overlaminate Term Definition Pinch Roller A free spinning non driven Roller that presses the card against the drive Roller on the opposite side to ensur
328. y phone at 952 941 0050 or by fax at 952 941 1852 for additional technical assistance OR Contact Fargo Technical Support via the Web http www fargo com tech_ support contact_tech support asp Position a phone near the Printer and Computer so Fargo technicians can help to help troubleshoot the Printer s Please have a self test and a sample card ready when calling Fargo Technical Support HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 13 1 RESTRICTED USE ONLY Fargo Electronics Inc Reading the Serial Numbers on a Fargo Printer The purpose of this section is to provide updated instructions for reading serial numbers on a Fargo Printer Finding out when a Fargo Card Printer was manufactured You can determine when your Card Printer was manufactured by reading directly from the serial number affixed to your Card Printer 1 Year Built The first two digits in the serial number indicate the year that the Printer was manufactured 2 Week Built The second two digits indicate the week Numeric Order The last four digits indicate the sequence number for the numeric order in which the Printers were built Reviewing Example No 1 Serial Number 80453289 1 80453289 The first two digits in the serial number indicate the year the Printer was built e g the digits 80 indicate the year 1998 80453289 The third and fourth digits in the serial number indicate the week the

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