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Dell 600M Laptop User Manual

1. 000000 eee 41 If you cannot play a CD or DVD annaa aaa a 41 If you cannot eject the CD CD RW or DVD drivetray 48 If you hear an unfamiliar scraping or grinding sound 48 If the CD RW drive stops writing a 48 Sound and Speaker Problems 0200005 48 If you have a problem with integrated speakers 48 If you have a problem with external speakers 48 CopyingCDsandDVDs 0 00002 ee eee 49 HowtoCopyaCDorDVD 00 000 eee ee 49 Using Blank CD Rs and CD RWs 0 00005 50 Helptul TipSijecoey sche kee ant ae BSS Araceae ate Gee oy amp 50 Connecting a Television to the Computer 50 S Video Connection raene n h p es 51 Composite Video Connection 2 00000 00 ee 53 Enabling the Display Settings fora Television 55 6 Setting Up a Home and Office Network Connecting toa Network Adapter 0 05 57 Network Setup Wizard 2 0 000002 eee eee 58 Network Problems 0 0000 eee eee eee 58 Connecting to a Wireless Local AreaNetwork 58 Determining Your Network Type 2 00 58 Connecting to a Wireless Network in Microsoft Windows XP 59 7 Solving Problems Finding Solutions 0 0 ee ee 63 Accessing Help 4 63 6 444 ER EA a ee ee 65 Error Messages 00 aa es 65 Contents 5 6 Video
2. NOTICE When the hard drive is not in the computer store it in protective antistatic packaging See your Product Information Guide for safety instructions Pull the hard drive cover out of the computer Remove the new drive from its packaging Save the original packaging for use when storing or shipping the hard drive NOTICE You cannot replace your hard drive unless you open your display first Ensure that the display is open approximately 2 54 cm 1 in NOTICE Use firm and even pressure to slide the drive into place If you force the hard drive into place using excessive force you may damage the hard drive connector Press the hard drive cover into the bay until it is fully seated in the bay Turn the computer over Use a small screwdriver to tighten the screw Install the operating system for your computer Install the drivers and utilities for your computer see Drivers on page 73 Adding and Replacing Parts 87 www dell com support dell com Adding and Replacing Parts Appendix Specifications Microprocessor Microprocessor type L1 cache L2 cache 1 3 GHz to 1 7 GHz 1 8 GHz and above External bus frequency System Information Intel 32 KB internal 1MB 2MB 400 MHz source synchronous processor system bus Data bus width DRAM bus width Microprocessor address bus width Flash EPROM Graphics bus PCI bus PC Card 64 bits 64 bits 32 bits 1 MB 64 bits with 32 MB of
3. See page 71 YES the Internet See page 21 YES your e mail See page 23 See page 73 Accessing Help TO ACCESS THE DELL INSPIRON HELP FILE 1 Click the Start button and click Help and Support 2 Click User and system guides and click User s guides 3 Click Dell Inspiron Help To ACCESS HELP 1 Click the Start button and click Help and Support 2 Type a word or phrase that describes your problem and click the arrow icon 3 Click the topic that describes your problem 4 Follow the instructions shown on the screen Error Messages If the message is not listed see the documentation for the operating system or the program that was running at the time the message appeared THE FILE BEING COPIED IS TOO LARGE FOR THE DESTINATION DRIVE The file that you are trying to copy is too large to fit on the disk or the disk is too full Try copying the file to a different disk or use a larger capacity disk A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS lt gt Do not use these characters in filenames INSERT BOOTABLE MEDIA The operating system is trying to boot to a nonbootable floppy disk or CD Insert a bootable floppy disk or CD NON SYSTEM DISK OR DISK ERROR A floppy disk is in the floppy drive Remove the floppy disk and restart the computer NoT ENOUGH MEMORY OR RESOURCES EXIT SOME PROGRAMS AND TRY AGAIN You have too many programs open Close all w
4. lt er Sa Aah a at infrared sensor security cable slot hard drive air vents 2 audio connectors 2 AIR VENTS The computer uses an internal fan to create airflow through the vents which prevents the computer from overheating NOTE The computer turns on the fan when the computer gets hot Fan noise is normal and does not indicate a problem with the fan or the computer A CAUTION Do not block push objects into or allow dust to accumulate in the air vents Do not store your Dell computer in a low airflow environment such as a closed briefcase while it is running Restricting the airflow can damage the computer or cause a fire PC CARD SLOT Supports one PC Card such as a modem or network adapter The computer ships with a plastic blank installed in the slot For more information see the Dell Inspiron help file To access the help file see Accessing Help on page 65 A Tour of Your Computer SMART CARD SLOT Supports one smart card For more information see the Dell Inspiron help file To access the help file see Accessing Help on page 65 NOTE Depending on your computer s configuration the smart card slot may not be available INFRARED SENSOR Lets you transfer files from your computer to another infrared compatible device without using cable connections When you receive your computer the sensor is disabled You can use the system setup program to enable the sensor For information on tra
5. 2 Remove the reserve battery cover 3 Pull the reserve battery out of its compartment and disconnect the reserve battery cable from the connector reserve battery cable connector reserve battery 34 Using Batteries and Module Bay Devices 4 Connect the reserve battery cable to the connector in the reserve battery compartment 5 Place the reserve battery in the compartment and replace the reserve battery cover Storing a Battery Remove the battery when you store your computer for an extended period of time A battery discharges during prolonged storage After a long storage period recharge the battery fully before you use it Power Problems CHECK THE POWER LIGHT When the power light is lit or blinking the computer has power If the power light is blinking the computer is in standby mode Press the power button to exit standby mode If the light is off press the power button to turn on the computer CHARGE THE BATTERY The battery charge may be depleted 1 Reinstall the battery 2 Use the AC adapter to connect the computer to an electrical outlet 3 Tum on the computer CHECK THE BATTERY STATUS LIGHT If the battery status light flashes orange or is a steady orange the battery charge is low or depleted Connect the computer to an electrical outlet If the battery status light flashes green and orange the battery is too hot to charge Turn off the computer disconnect the computer from the ele
6. Country City Department Name or Service Area Area Codes International Access Code Website and E Mail Address Local Numbers and Country Code Toll Free Numbers City Code Brunei Customer Technical Support Penang Malaysia 604 633 4966 Country Code 673 Customer Service Penang Malaysia 604 633 4949 Transaction Sales Penang Malaysia 604 633 4955 Canada North York Ontario Online Order Status www dell ca ostatus International Access Code 011 AutoTech automated technical support toll free 1 800 247 9362 Customer Care Home Sales Small Business toll free 1 800 847 4096 Customer Care med large business government toll free 1 800 326 9463 Technical Support Home Sales Small Business toll free 1 800 847 4096 Technical Support med large bus government toll free 1 800 387 5757 Technical Support printers projectors televisions 1 877 335 5767 handhelds digital jukebox and wireless Sales Home Sales Small Business Sales med large bus government Spare Parts Sales amp Extended Service Sales toll free 1 800 387 5752 toll free 1 800 387 5755 1 866 440 3355 Cayman Islands General Support 1 800 805 7541 Chile Santiago Country Code 56 City Code 2 Sales Customer Support and Technical Support toll free 1230 020 4823 Appendix 103 www dell com support dell com Country City International Access Code Country Code City Code Department Name or Servi
7. Technical Support for Inspiron XPS computers only Technical Support for all other Dell computers Technical Support Fax Home Small Business Customer Care Relational Customer Care Home Small Business Sales Relational Sales Home Small Business Sales Fax Relational Sales Fax Switchboard Switchboard Fax 020 674 45 94 020 674 45 00 020 674 47 66 020 674 42 00 020 674 4325 020 674 55 00 020 674 50 00 020 674 47 75 020 674 47 50 020 674 50 00 020 674 47 50 New Zealand International Access Code 00 Country Code 64 E mail New Zealand nz_tech_support dell com E mail Australia au_tech_support dell com Technical Support for desktop and portable computers Technical Support for servers and workstations Home and Small Business Government and Business Sales Fax toll free 0800 446 255 toll free 0800 443 563 0800 446 255 0800 444 617 0800 441 567 0800 441 566 Appendix 111 www dell com support dell com Country City Department Name or Service Area Area Codes International Access Code Website and E Mail Address Local Numbers and Country Code Toll Free Numbers City Code Nicaragua General Support 001 800 220 1006 Norway Lysaker International Access Code 00 Website support euro dell com E mail support euro dell com no no emaildell Country Code 47 Technical Support 671 16882 Relational Customer Care 671 17575 Home Small Business Customer Care 23162298
8. stereo headphones speakers miniconnector two 4 pin USB 2 0 compliant connectors sensor compatible with IrDA Standard 1 1 Fast IR and IrDA Standard 1 0 Slow IR Ports and Connectors continued S video TV out 7 pin mini DIN connector optional S video to composite video adapter cable Mini PCI Type IIIA Mini PCI card slot Modem RJ 11 port Network adapter RJ 45 port Communications Modem Type v 92 56K MDC Controller softmodem Interface internal AC 97 bus Network adapter 10 100 1000 Ethernet LAN on system board Wireless internal Mini PCI Wi Fi 802 11b and 02 11a wireless support internal card with Bluetooth wireless technology Video Video type 64 bit hardware accelerated Data bus 4X AGP Video controller ATI Mobility RADEON 9000 Video memory 32 MB or 64 MB LCD interface LVDS TV support NTSC or PAL in S video and composite modes Audio NOTE Depending on your computer s configuration the microphone connector may not be available Audio type Audio controller Stereo conversion compatible with Soundblaster and Microsoft Windows Sound System Intel AC 97 20 bit stereo digital to analog 18 bit stereo analog to digital Appendix 91 www dell com support dell com Audio continued Interfaces Internal External Speaker Internal speaker amplifier Volume controls AC 97 microphone miniconnector stereo headphones speakers miniconn
9. 900 Country Code 43 City Code 1 Website support euro dell com E mail tech_support_central_ecurope dell com Home Small Business Sales Home Small Business Fax Home Small Business Customer Care Preferred Accounts Corporate Customer Care Home Small Business Technical Support Preferred Accounts Corporate Technical Support Switchboard 0820 240 530 00 0820 240 530 49 0820 240 530 14 0820 240 530 16 0820 240 530 14 0660 8779 0820 240 530 00 Bahamas General Support toll free 1 866 278 6818 Barbados Belgium Brussels International Access Code 00 Country Code 32 General Support Website support euro dell com E mail for French speaking Customers support euro dell com be fr emaildell 1 800 534 3066 City Code 2 Technical Support for Inspiron XPS computers only 02 481 92 96 Technical Support for all other Dell computers 02 481 92 88 Technical Support Fax 02 481 92 95 Customer Care 02 713 15 65 Corporate Sales 02 481 91 00 Fax 02 481 92 99 Switchboard 02 481 91 00 Bermuda General Support 1 800 342 0671 Bolivia General Support toll free 00 10 0238 Brazil Website www dell com br International Access Code 00 Country Code 55 City Code 51 Customer Support Technical Support Technical Support Fax Customer Care Fax Sales 0800 90 3355 51 481 5470 51 481 5480 0800 90 3390 British Virgin Islands General Support toll free 1 866 278 6820 102 Appendix
10. Switchboard 671 16800 Fax Switchboard 671 16865 Panama General Support 001 800 507 0962 Peru General Support 0800 50 669 Poland Warsaw Website support euro dell com International Access Code 011 E mail pl_support_tech dell com Country Code 48 Customer Service Phone 57 95 700 City Code 22 Customer Care 57 95 999 Sales 57 95 999 Customer Service Fax 57 95 806 Reception Desk Fax 57 95 998 Switchboard 57 95 999 Portugal Website support euro dell com International Access Code 00 E mail support euro dell com pt en emaildell Country Code 351 Technical Support 707200149 Customer Care 800 300 413 Sales Fax 800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10 21 424 01 12 Puerto Rico General Support 1 800 805 7545 St Kitts and Nevis General Support toll free 1 877 441 4731 St Lucia General Support 1 800 882 1521 St Vincent and the Grenadines General Support toll free 1 877 270 4609 112 Appendix Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Singapore Singapore International Access Code 005 Country Code 65 Website support ap dell com Technical Support Dimension Inspiron and Electronics and Accessories Technical Support OptiPlex Latitude and Dell Precision Technical Support PowerApp PowerEdge P
11. or configuration is needed NOTICE Ensure that you are installing software appropriate for your operating system Many drivers such as the keyboard driver come with your Microsoft Windows operating system You may need to install drivers if you e Upgrade your operating system e Reinstall your operating system e Connect or install a new device Solving Problems 73 www dell com support dell com 74 Identifying Drivers If you experience a problem with any device identify whether the driver is the source of your problem and if necessary update the driver 1 ao To Aa Q N Click the Start button and click Control Panel Under Pick a Category click Performance and Maintenance Click System In the System Properties window click the Hardware tab Click Device Manager Scroll down the list to see if any device has an exclamation point a yellow circle with a on the device icon If an exclamation point is next to the device name you may need to reinstall the driver or install a new driver Reinstalling Drivers and Utilities NOTICE The Dell Support website at support dell com provides approved drivers for Dell computers If you install drivers obtained from other sources your computer might not work correctly Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver use Windows XP Device Driver Rollback to replace the driver w
12. to 95 noncondensing Environmental continued Maximum vibration using a random vibration spectrum that simulates user environment Operating 0 66 GRMS Storage 1 30 GRMS Maximum shock measured with hard drive in head parked position and a 2 ms half sine pulse Operating 122G Storage 163 G Altitude maximum Operating 15 2 to 3048 m 50 to 10 000 ft Storage 15 2 to 10 668 m 50 to 35 000 ft Standard Settings NOTICE Unless you are an expert computer user or are directed to do so by Dell technical support do not change the settings for this program Certain changes might make your computer work incorrectly Viewing the System Setup Screens 1 Turn on or restart your computer 2 When the DELL logo appears press lt F2 gt immediately If you wait too long and the Windows logo appears continue to wait until you see the Windows desktop Then shut down your computer see Turning Off Your Computer on page 27 and try again System Setup Screens K NOTE To see information about a specific item on a system setup screen highlight the item and refer to the Help area on the screen The system setup screens display the current setup information and settings for your computer On each screen the system setup options are listed at the left of the screen To the right of each option is the setting or value for that option You can change settings that appear as white type on the screen Optio
13. 858 2628 800 858 2999 800 858 2955 800 858 2020 800 858 2669 800 858 2572 800 858 2355 800 858 2811 800 858 2621 Colombia General Support 980 9 15 3978 Costa Rica General Support 0800 012 0435 104 Appendix Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Czech Republic Prague International Access Code 00 Website support euro dell com E mail czech_dell dell com Country Code 420 Technical Support 22537 2727 Customer Care 22537 2707 Fax 22537 2714 Tech Fax 22537 2728 Switchboard 22537 2711 Denmark Copenhagen Website support euro dell com International Access Code 00 E mail support euro dell com dk da emaildell Country Code 45 Technical Support for Inspiron XPS computers only 7010 0074 Technical Support for all other Dell computers 7023 0182 Customer Care Relational 7023 0184 Home Small Business Customer Care 3287 5505 Switchboard Relational 3287 1200 Switchboard Fax Relational 3287 1201 Switchboard Home Small Business 3287 5000 Switchboard Fax Home Small Business 3287 5001 Dominica General Support toll free 1 866 278 6821 Dominican Republic General Support 1 800 148 0530 Ecuador General Support toll free 999 119 El Salvador General Support 01 899 753 0777 Finland Helsinki International Access C
14. 92 99 Switchboard Brussels Belgium 02 481 91 00 Macao Technical Support toll free 0800 105 Country Code 853 Customer Service Xiamen China 34 160 910 Transaction Sales Xiamen China 29 693 115 Malaysia Penang International Access Code 00 Country Code 60 City Code 4 110 Appendix Website support ap dell com Technical Support Dell Precision OptiPlex and Latitude Technical Support Dimension Inspiron and Electronics and Accessories Technical Support PowerApp PowerEdge PowerConnect and PowerVault Customer Service Penang Malaysia Transaction Sales Corporate Sales toll free 1 800 88 0193 toll free 1 800 88 1306 toll free 1800 88 1386 04 633 4949 toll free 1 800 888 202 toll free 1 800 888 213 Country City Department Name or Service Area Area Codes International Access Code Website and E Mail Address Local Numbers and Country Code Toll Free Numbers City Code Mexico Customer Technical Support 00 1 877 384 8979 International Access Code 00 Country Code 52 Sales Customer Service Main or 001 877 269 3383 50 81 8800 or 01 800 888 3355 001 877 384 8979 or 001 877 269 3383 50 81 8800 or 01 800 888 3355 Montserrat General Support toll free 1 866 278 6822 Netherlands Antilles General Support 001 800 882 1519 Netherlands Amsterdam International Access Code 00 Country Code 31 City Code 20 Website support euro dell com
15. Technology lt Fn gt lt F2 gt Enables and disables radios including wireless networking and Bluetooth wireless technology 42 Using the Keyboard and Touch Pad Power Management lt Fn gt lt Esc gt Speaker Functions Activates the power management mode of your choice You can program this keyboard shortcut on the Advanced tab in the Power Options Properties window If no sound comes from the speakers press lt Fn gt lt End gt and adjust the volume lt Fn gt lt Page Up gt Increases the volume of the integrated speakers and external speakers if attached lt Fn gt lt Page Dn gt Decreases the volume of the integrated speakers and external speakers if attached lt Fn gt lt End gt Enables and disables the integrated speakers and external speakers if attached Microsoft Windows Logo Key Functions Windows logo key and lt m gt Minimizes all open windows Windows logo key and lt Shift gt lt m gt Maximizes all windows Windows logo key and lt e gt Runs Windows Explorer Windows logo key and lt r gt Opens the Run dialog box Windows logo key and lt f gt Opens the Search Results dialog box Windows logo key and lt Ctrl gt lt f gt Opens the Search Results Computer dialog box if the computer is connected to a network Windows logo key and lt Pause gt Opens the System Properties dialog box Using
16. a battery the light operates as follows Off The battery is adequately charged or the computer is turned off Flashing orange The battery charge is low Solid orange The battery charge is critically low KEYBOARD The keyboard includes a numeric keypad as well as the Windows logo key For information on supported keyboard shortcuts see Using the Keyboard and Touch Pad on page 41 TOUCH PAD Provides the functionality of a mouse See Using the Keyboard and Touch Pad on page 41 for more information SPEAKERS To adjust the volume of the integrated speakers press the volume control buttons mute button or volume control keyboard shortcuts For more information see Using the Keyboard and Touch Pad on page 41 DISPLAY LATCH Keeps the display closed TOUCH PAD BUTTONS Provide the functionality of a mouse See Using the Keyboard and Touch Pad on page 41 for more information VOLUME CONTROL BUTTONS Press these buttons to adjust the volume MUTE BUTTON Press this button to turn off the volume KEYBOARD STATUS LIGHTS CAT LCD A Tour of Your Computer 11 www dell com support dell com 12 The green lights located above the keyboard indicate the following 3 Turns on when the numeric keypad is enabled Turns on when the uppercase letter function is enabled Turns on when the scroll lock function is enabled Left Side View PC Card slot smart card slot __
17. computer A CAUTION Do not dispose of batteries with household waste When your battery no longer holds a charge call your local waste disposal or environmental agency for advice on disposing of a lithium ion battery Read the safety instructions for battery disposal in the Product Information Guide Using Batteries and Module Bay Devices www dell com support dell com 30 A CAUTION Misuse of the battery may increase the risk of fire or chemical burn Do not puncture incinerate disassemble or expose the battery to temperatures above 65 C 149 F Keep the battery away from children Handle damaged or leaking batteries with extreme care Damaged batteries may leak and cause personal injury or equipment damage Checking the Battery Charge The Dell QuickSet Battery Meter Microsoft Windows Power Meter window and J icon the battery charge gauge and health gauge and the low battery warning provide information on the battery charge For more information about checking the charge on the second battery see About the Module Bay on page 36 Dell QuickSet Battery Meter Press lt Fn gt lt F3 gt to display the QuickSet Battery Meter The Battery Meter screen displays status charge level and charge completion time for the primary and secondary batteries in your computer K NOTE Dell recommends that you connect your computer to an electrical outlet when writing to a CD The following icons appear in the Battery Mete
18. interest in trademarks and trade names other than its own Model PPOSL April 2005 P N T8109 Rev A02 Contents 1 A Tour of Your Computer Front View s 2 85 3 a8 2 Sei ae Seah h ee Bled BES aah 9 Left Side View o 2 44 54 ee see ESA Yee eb eae ee 12 Right Side View 2 0 0 ee ee 14 BackVieW 354 408 ce here ae Skee Ee PR Bad oh ees 15 Bottom View ceo 634 ee EWR ROR EE ey AS Ge ee 19 2 Setting Up Your Computer Connecting to the Internet 2 000000 00 21 Setting Up Your Internet Connection 204 21 Modem and Internet Connection Problems 22 E Mail Problems 0 000002 eee eens 23 Setting UpaPrinter 0 0 0 cee eee 23 Printer Cables dor toni 2 Aa otek be Berets eel Gee ee 23 Connecting a Parallel Printer 2 2 2 2 ee ee ee ee 24 Connecting a USB Printer 2 1 ee ee 25 Printer Probl eins ia aeae Pie Som tel Gee eee yea 25 Setting Up the Docking Device to ConnecttoaNetwork 26 Power Protection Devices 000000005 26 Surge Protectors sa carg anae ew eed bee Ya ew wee ee 26 Line Conditioners oa aa a 26 Uninterruptible Power Supplies onoo 27 Turning Off Your Computer aaua aaa 27 Contents 3 3 Using Batteries and Module Bay Devices Using a Battery e iaa na e e a E a A eee 29 Battery Performance naaa aaa a 29 Checking the Battery Charge oaoa aaa a 30 Charging t
19. is listed right click the printer icon 5 Click Properties and then click the Ports tab Ensure that the Print to the following port s setting is LPT1 Printer Port REINSTALL THE PRINTER DRIVER See Reinstalling Drivers and Utilities on page 74 Setting Up YourComputer 25 www dell com support dell com 26 Setting Up the Docking Device to Connect to a Network NOTE A network adapter is also referred to as a network interface controller NIC NOTICE Do not install a network adapter or a network adapter modem combination PC Card until you complete the docking device setup NOTICE To prevent serious operating system problems do not connect your computer to a docking device until the Windows operating system setup on the computer is complete A docking device allows you to more fully integrate your portable computer into a desktop environment For instructions and details on setting up a docking device refer to the documentation that came packaged with the device Power Protection Devices Several devices are available to protect against power fluctuations and failures Surge protectors e Line conditioners e Uninterruptible power supplies UPS Surge Protectors Surge protectors and power strips equipped with surge protection help to prevent damage to your computer from voltage spikes that can occur during electrical storms or following power interruptions The level of protection is usually commen
20. remains Each light represents incremental degradation If five lights appear less than 60 percent of the charge capacity remains and you should consider replacing the battery See Specifications on page 89 for more information about the battery operating time Low Battery Warning NOTICE To avoid losing or corrupting data save your work immediately after a low battery warning Then connect the computer to an electrical outlet or install a second battery in the module bay If the battery runs completely out of power hibernate mode begins automatically A low battery warning occurs when the battery charge is approximately 90 percent depleted The computer beeps once indicating that minimal battery operating time remains During that time the speaker beeps periodically If two batteries are installed the low battery warning means that the combined charge of both batteries is approximately 90 percent depleted The computer enters hibernate mode when the battery charge is at a critically low level For more information on low battery alarms see the Dell Inspiron help file To access the help file see Accessing Help on page 65 Using Batteries and Module Bay Devices 31 www dell com support dell com 32 Charging the Battery NOTE The AC adapter charges a completely discharged battery in approximately 1 hour with the computer turned off Charge time is longer with the computer turned on You can leave the battery in the co
21. setting up your wireless connection go to support dell com and search for the keyword wireless setup Setting Up a Home and Office Network infrastructure network ad hoc network Connecting to a Wireless Network in Microsoft Windows XP Your wireless network card requires specific software and drivers in order to connect to a network The software is already installed If the software is removed or corrupted follow the instructions included in the user s guide for your wireless network card The user s guide is available on the Dell Support website at support dell com When you turn on your computer a pop up appears from the network icon in the notification area located in the lower right corner of the Windows desktop whenever a network for which your computer is not configured is detected in the area Wireless Network Connection 5 x One or more wireless networks are available To see a list of available networks clickhere Wy 120 St 3 20 PM 1 Click either the pop up or the network icon to configure your computer for one of the available wireless networks The Wireless Network Connections window lists the wireless networks available in your area Setting Up a Home and Office Network 59 www dell com support dell com i Wireless Network Connection Choose a wireless network Network Tasks Refresh network list Click an item in the list below to connect to a wireless network in range or to
22. to an electrical outlet using the AC adapter and turn on the computer TEST THE ELECTRICAL OUTLET Ensure that the electrical outlet is working by testing it with another device such as a lamp CHECK THE AC ADAPTER Check the AC adapter cable connections If the AC adapter has a light ensure that it is on Solving Problems CONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET Bypass power protection devices power strips and the extension cable to verify that the computer turns on To access the help file see Accessing Help on page 65 ADJUST THE POWER PROPERTIES Search for the keyword standby in the Help and Support Center For instructions on accessing help files see Accessing Help on page 65 SWITCH THE VIDEO IMAGE If your computer is attached to an external monitor press lt Fn gt lt F8 gt to switch the video image to the display If the display is difficult to read ADJUST THE BRIGHTNESS See the Dell Inspiron help file for instructions on adjusting the brightness To access the help file see Accessing Help on page 65 MOVE THE SUBWOOFER AWAY FROM THE COMPUTER OR MONITOR If your external speaker system includes a subwoofer ensure that the subwoofer is at least 60 cm 2 ft away from the computer or external monitor ELIMINATE POSSIBLE INTERFERENCE Turn off nearby fans fluorescent lights halogen lamps or other appliances ROTATE THE COMPUTER TO FACE A DIFFERENT DIRECTION E
23. video memory 128 bits with 64 MB of video memory 32 bits CardBus controller PC Card connector Cards supported PC Card connector size Data width maximum OZ711EC CardBus controller supports one Type I or Type I card 3 3 Vand 5 V 68 pins PCMCIA 16 bits CardBus 32 bits Appendix 89 www dell com support dell com Smart Card NOTE Depending on your computer s configuration the smart card slot may not be available Read write capabilities Cards supported Program technology supported Interface speed EMV level WHOL certification Compatibility Insert eject cycles reads and writes to all ISO 7816 1 2 3 4 microprocessor cards T 0 T 1 3 Vand5 V Java cards 9600 115 200 BPS level 1 certified PC SC compatible within a PKI environment certified for up to 100 000 cycles Memory Minimum requirement Memory module connector Memory module capacities Memory type Standard memory Maximum memory 266 MHz two user accessible DDR SDRAM SODIMM 200pin connectors 128 MB 256 MB 512 MB and 1 GB 2 5 V DDR SDRAM PC2100 or PC2700 depending on your computer s configuration 128 MB 2 GB Ports and Connectors Serial Parallel Video Audio USB Infrared sensor Appendix 9 pin connector 16550C compatible 16 byte buffer connector 25 pin connector unidirectional bidirectional or ECP 15 pin connector microphone miniconnector
24. website at support sonic com for additional information Connecting a Television to the Computer NOTE Video and audio cables for connecting your computer to a television are not included with your computer Cables may be purchased at most consumer electronics stores Your computer has an S video TV out connector that enables you to connect the computer to a television Using a commercially available S video cable or composite video cable you can connect the computer to a television in one of two ways e S video for a television with S video input e Composite video for a television with only a composite video input also uses the Dell supplied composite TV out adapter cable K NOTE Diagrams for each connection combination appear at the beginning of each subsection to help you determine which method you should use Using CDs DVDs and Other Multimedia The audio connector on the side of the computer enables you to connect the computer to your television or audio device using a commercially available audio cable When you complete the cable connection see Enabling the Display Settings for a Television on page 55 to ensure that the computer recognizes and works properly with the television S Video Connection Before you begin ensure that you have the following cables S video cable lt lt ere audio cable SN 1 Shut down the computer and the television and or audio device you want to connect 2 Plug one end o
25. 0 02 696 821 14 02 696 821 13 02 696 821 12 02 577 826 90 02 577 825 55 02 575 035 30 02 577 821 Jamaica General Support dial from within Jamaica only 1 800 682 3639 108 Appendix Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Japan Kawasaki International Access Code 001 Country Code 81 City Code 44 Website support jp dell com Technical Support servers Technical Support outside of Japan servers Technical Support Dimension and Inspiron Technical Support outside of Japan Dimension and Inspiron Technical Support Dell Precision OptiPlex and Latitude Technical Support outside of Japan Dell Precision OptiPlex and Latitude Technical Support PDAs projectors printers routers Technical Support outside of Japan PDAs projectors printers routers Faxbox Service 24 Hour Automated Order Service Customer Care Business Sales Division up to 400 employees Preferred Accounts Division Sales over 400 employees Large Corporate Accounts Sales over 3500 employees Public Sales government agencies educational institutions and medical institutions Global Segment Japan Individual User Switchboard toll free 0120 198 498 81 44 556 4162 toll free 0120 198 226 81 44 520 1435 toll free 0120 198 433 81 44 556 3894 toll
26. 00s 83 Replacing the Hard Drive 2005 86 Contents Appendix Specifications a niir ea t ees eee eR ewe Ea ae eo 89 Standard Settings 2 0 2 2 ee ee 95 Viewing the System Setup Screens 000 95 System Setup Screens 1 2 ee es 95 Commonly Used Options 2 0 2 a 96 Dell Technical Support Policy U S Only 98 Definition of Dell Installed Software and Peripherals 98 Definition of Third Party Software and Peripherals 98 FCC Notices U S Only 0 0 000 000 99 Macrovision Product Notice 2 05 100 Contacting Dell 2 ee 100 WEIN rsak oe ak Birt a ak ed aes ba yh ae 119 Contents 7 8 Contents A Tour of Your Computer Front View keyboard status lights display mute button power button device status lights volume control buttons keyboard touch pad buttons speaker T display latch speaker DISPLAY For more information about your display see the Dell Inspiron help file To access the help file see Accessing Help on page 65 POWER BUTTON Press the power button to turn on the computer or exit a power management mode For more information about power management see the Dell Inspiron help file To access the help file see Accessing Help on page 65 NOTICE To avoid losing data turn off your computer by performing a Microsoft Windows oper
27. 6 0908 3416 0912 2969 3105 India Technical Support Sales Large Corporate Accounts Sales Home and Small Business 1600 33 8045 1600 33 8044 1600 33 8046 Appendix 107 www dell com support dell com Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Ireland Cherrywood International Access Code 16 Country Code 353 City Code 1 Website support euro dell com E mail dell_direct_support dell com Technical Support for Inspiron XPS computers only Technical Support for all other Dell computers U K Technical Support dial within U K only Home User Customer Care Small Business Customer Care U K Customer Care dial within U K only Corporate Customer Care Corporate Customer Care dial within U K only Ireland Sales U K Sales dial within U K only Fax Sales Fax Switchboard 1850 200 722 1850 543 543 0870 908 0800 01 204 4014 01 204 4014 0870 906 0010 1850 200 982 0870 907 4499 01 204 4444 0870 907 4000 01 204 0103 01 204 4444 Italy Milan International Access Code 00 Country Code 39 City Code 02 Website support euro dell com E mail support euro dell com it it emaildell Home and Small Business Technical Support Customer Care Fax Switchboard Corporate Technical Support Customer Care Fax Switchboard 02 577 826 9
28. 802 11a b g Wireless LAN Mini PCI cards Under no circumstances should the user install such a device Only trained Dell service personnel are authorized to install a 5 GHz Wireless LAN Mini PCI card If you are removing and or installing a 2 4 GHz 802 11b 802 11b g Mini PCI card follow the instructions noted below Only products approved for use in your portable computer may be installed Approved Mini PCI cards may be purchased only from Dell K NOTE 2 4 G Hz Wireless LAN PC Cards may be removed and installed by the user If you ordered a Mini PCI card at the same time that you ordered your computer Dell has already installed the card for you A CAUTION Before working inside your computer read the safety instructions in the Product Information Guide NOTE Handle components and cards by their edges and avoid touching pins and contacts 1 2 Ensure that the work surface is flat and clean to prevent scratching the computer cover Save and close any open files exit any open programs and shut down the computer see Turning Off Your Computer on page 27 If the computer is connected to a docking device docked undock it See the documentation that came with your docking device for instructions Remove all installed batteries and disconnect the AC adapter cable and any external devices from the computer Wait 5 seconds before proceeding Ground yourself by touching a metal connector on the back of the computer a
29. CD ENSURE THAT WINDOWS RECOGNIZES THE DRIVE Click the Start button and click My Computer If the drive is not listed perform a full scan with your antivirus software to check for and remove viruses Viruses can sometimes prevent Windows from recognizing the drive Insert a bootable disk and restart the computer Verify that the O light is blinking indicating normal operation TRY ANOTHER DISC Insert another disc to eliminate the possibility that the original disc is defective ENSURE THAT THE CD IS SNAPPED TO THE SPINDLE ADJUST THE WINDOWS VOLUME CONTROL Double click the speaker icon in the lower right corner of your screen Ensure that the volume is turned up and that the sound is not muted REINSTALL THE DRIVE 1 Save and close any open files exit any open programs and shut down the computer 2 Remove the drive See Using the Module Bay in the Dell Inspiron help file for instructions To access the help file see Accessing Help on page 65 3 Reinstall the drive 4 Turn on the computer CLEAN THE DRIVE OR DISC See Cleaning Your Computer in the Dell Inspiron help file for instructions To access the help file see Accessing Help on page 65 Using CDs DVDs and Other Multimedia 47 www dell com support dell com 48 If you cannot eject the CD CD RW or DVD drive tray 1 Ensure that the computer is shut down and turned off see page 27 2 Straighten a paper clip and insert one end into the ejec
30. CD or DVD You can also use Sonic RecordNow for other purposes including creating CDs from audio files on your computer and creating MP3 CDs For instructions see the Sonic RecordNow documentation that came with your computer Open Sonic RecordNow click the question mark icon in the upper right corner of the window and click RecordNow Help or RecordNow Tutorial How to Copy a CD or DVD 1 Click the Start button point to All Programs Sonic RecordNow RecordNow K NOTE Most commercial DVDs have copyright protection and cannot be copied using Sonic RecordNow 2 Click either the audio tab or the data tab depending on the kind of CD you are planning to copy 3 Click Exact Copy NOTE If you have a DVD CD RW combo drive and you experience recording problems check for available software patches atthe Sonic support website at support sonic com 4 To copy the CD or DVD e If you have one CD or DVD drive ensure that the settings are correct and click Copy The computer reads your source CD or DVD and copies it to a temporary folder on your computer hard drive When prompted insert a blank CD or DVD into the CD or DVD drive and click OK e If you have two CD or DVD drives select the drive into which you have inserted your source CD or DVD and click Copy The computer copies the data on the CD or DVD to the blank CD or DVD Once you have finished copying the source CD or DVD the CD or DVD that you have created automatically ej
31. CE PC Restore enables you to restore your computer s operating system to the condition it was in when you purchased your computer It is recommended that you do not remove PC Restore from your computer even to gain additional hard drive space If you remove PC Restore from the hard drive you cannot ever recall it and you will never be able to use PC Restore to return your computer s operating system to its original state 1 Log on to the computer as a local administrator 2 In Windows Explorer go to c dell utilities DSR Double click the filename DSRIRRemv2 exe K NOTE If you do not log on as a local administrator a message appears stating that you that you must do so Click Quit and log on as a local administrator If the partition for PC Restore does not exist a message appears stating that the partition was not found Click Quit there is no partition to delete 4 Click OK to remove the partition Click Yes when a confirmation message appears The partition is deleted and the c partition expands to include the newly available disk space To check the available space right click the c drive in Windows Explorer and select Properties 6 Click Finish to close the PC Restore Removal window Restart the computer Resolving Software and Hardware Incompatibilities Windows XP IRQ conflicts occur if a device either is not detected during the operating system setup or is detected but incorrectly configured To check for confli
32. Care Global Segment Customer Care Preferred Accounts Customer Care Large Accounts Customer Care Public Accounts Customer Care Switchboard 06103 766 7222 06103 766 7200 0180 5 224400 06103 766 9570 06103 766 9420 06103 766 9560 06103 766 9555 06103 766 7000 106 Appendix Country City Department Name or Service Area Area Codes International Access Code Website and E Mail Address Local Numbers and Country Code Toll Free Numbers City Code Greece Website support euro dell com International Access Code 00 Country Code 30 E mail support euro dell com gr en emaildell Technical Support Gold Service Technical Support 00800 44 1495 18 00800 44 14 00 83 Switchboard 2108129810 Gold Service Switchboard 2108129811 Sales 2108129800 Fax 2108129812 Grenada General Support toll free 1 866 540 3355 Guatemala General Support 1 800 999 0136 Guyana General Support toll free 1 877 270 4609 Hong Kong Website support ap dell com International Access Code 001 Country Code 852 Technical Support E mail apsupport dell com Technical Support Dimension and Inspiron Technical Support OptiPlex Latitude and Dell Precision Technical Support PowerApp PowerEdge PowerConnect and PowerVault Customer Care Large Corporate Accounts Global Customer Programs Medium Business Division Home and Small Business Division 2969 3188 2969 3191 2969 3196 3416 0910 3416 0907 341
33. Click OK to save the settings and close the window Touch Pad or Mouse Problems CHECK THE TOUCH PAD SETTINGS 1 Click the Start button click Control Panel and then click Printers and Other Hardware 2 Click Mouse 3 Try adjusting the settings TO VERIFY THAT THE PROBLEM IS WITH THE MOUSE CHECK THE TOUCH PAD 1 Shut down the computer see Turning Off Your Computer on page 27 2 Disconnect the mouse 3 Turn on the computer 4 At the Windows desktop use the touch pad to move the cursor around select an icon and open it If the touch pad operates correctly the mouse may be defective REINSTALL THE TOUCH PAD DRIVER See Reinstalling Drivers and Utilities on page 74 External Keyboard Problems CHECK THE KEYBOARD CABLE Shut down the computer see Turning Off Your Computer on page 27 Disconnect the keyboard cable and check it for damage If you are using a keyboard extension cable disconnect it and connect the keyboard directly to the computer CHECK THE EXTERNAL KEYBOARD 1 Turn off the computer wait 1 minute and turn it on again 2 Verify that the numbers capitals and scroll lock lights on the keyboard blink during the boot routine 3 From the Windows desktop click the Start button point to All Programs point to Accessories and click Notepad 4 Type some characters on the external keyboard and verify that they appear on the display If you cannot verify these steps you may have a defective extern
34. Dell Inspiron 600m Owner s Manual Model PPOSL www dell com support dell com Notes Notices and Cautions NOTE A NOTE indicates important information that helps you make better use of your computer NOTICE A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A CAUTION A CAUTION indicates a potential for property damage personal injury or death If you purchased a Dell n Series computer any references in this document to Microsoft Windows operating systems are not applicable Information in this document is subject to change without notice 2003 2005 Dell Inc All rights reserved Reproduction in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo Inspiron Dell TravelLite Dell Precision Dimension OptiPlex PowerConnect PowerEdge PowerVault PowerApp DellNet and Latitude are trademarks of Dell Inc Intel is a registered trademark of Intel Corporation Microsoft and Windows are registered trademarks of Microsoft Corporation Bluetooth is a registered trademark owned by Bluetooth SIG Inc and is used by Dell Inc under license EMC is a registered trademark of the EMC Corporation Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary
35. General Support 1 800 805 5924 Argentina Buenos Aires International Access Code 00 Country Code 54 City Code 11 Aruba Website www dell com ar E mail us_latin_services dell com E mail for desktop and portable computers la techsupport dell com E mail for servers and EMC storage products la_enterprise dell com Customer Care Tech Support Tech Support Services Sales General Support toll free 0 800 444 0730 toll free 0 800 444 0733 toll free 0 800 444 0724 0 810 444 3355 toll free 800 1578 Australia Sydney International Access Code 0011 Country Code 61 City Code 2 E mail Australia au_tech_support dell com E mail New Zealand nz_tech_support dell com Home and Small Business Government and Business Preferred Accounts Division PAD Customer Care Technical Support portables and desktops Technical Support servers and workstations Corporate Sales Transaction Sales Fax 1 300 655 533 toll free 1 800 633 559 toll free 1 800 060 889 toll free 1 800 819 339 toll free 1 300 655 533 toll free 1 800 733 314 toll free 1 800 808 385 toll free 1 800 808 312 toll free 1 800 818 341 Appendix 101 www dell com support dell com Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Austria Vienna International Access Code
36. ICE To prevent data loss shut down your computer see Turning Off Your Computer on page 27 before removing the hard drive Do not remove the hard drive while the computer is on in standby mode or in hibernate mode NOTICE Hard drives are extremely fragile even a slight bump can damage the drive RO O NOTE Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell Ensure that the work surface is flat and clean to prevent scratching the computer cover 2 Save and close any open files exit any open programs and shut down the computer see Turning Off Your Computer on page 27 3 Ifthe computer is connected to a docking device docked undock it See the documentation that came with your docking device for instructions 4 Remove all installed batteries and disconnect the AC adapter cable and any external devices from the computer Wait 5 seconds before proceeding 5 Ground yourself by touching a metal connector on the back of the computer and continue to do so periodically during this procedure K NOTE You need an operating system to install the Microsoft Windows operating system You also need to reinstall the drivers and utilities on the new hard drive 6 Turn the computer over Use a small screwdriver to loosen the M2 5 x 5 mm screw M2 5 x 5 mm screw Adding and Replacing Parts 7 0 0 12 13 14 Turn the computer over so that it is upright
37. ION Do not block push objects into or allow dust to accumulate in the air vents Do not store your computer in a low airflow environment such as a closed briefcase while it is running Restricting the airflow can damage the computer or cause a fire Mini PCI CARD COVER Covers the compartment that contains the Mini PCI card See Adding a Mini PCI Card on page 83 HARD DRIVE Stores software and data A Tour of Your Computer 19 www dell com support dell com 20 A Tour of Your Computer Setting Up Your Computer Connecting to the Internet NOTE ISPs and ISP offerings vary by country To connect to the Internet you need a modem or network connection and an Internet service provider ISP such as AOL or MSN Your ISP will offer one or more of the following Internet connection options e Dial up connections that provide Internet access through a phone line Dial up connections are considerably slower than DSL and cable modem connections e DSL connections that provide high speed Internet access through your existing phone line With a DSL connection you can access the Internet and use your phone on the same line simultaneously e Cable modem connections that provide high speed Internet access through your local cable TV line If you are using a dial up connection connect a telephone line to the modem connector on your computer and to the telephone wall jack before you set up your Internet connection If you a
38. Is Running A CAUTION Before you begin any of the procedures in this section read the safety instructions in your Product Information Guide K NOTE If the device screw is not installed you can remove and install devices while the computer is running and connected to a docking device docked Double click the Safely Remove Hardware icon on the taskbar Click Stop and wait for the operating system to confirm that the device has stopped Click the device you want to eject 1 2 3 NOTICE To prevent damage to devices place them in a safe dry place when they are not installed in the computer Avoid pressing down on them or placing heavy objects on top of them 4 Press the device latch release so that the latch release pops out Using Batteries and Module Bay Devices device latch release Pull the device by the latch release to remove the device from the module bay Insert the new device into the bay push the device until you feel a click and push the device latch release in so that it is flush with the computer Windows XP automatically recognizes the new device If necessary enter your password to unlock your computer Using Batteries and Module Bay Devices 39 www dell com support dell com 40 Using Batteries and Module Bay Devices Using the Keyboard and Touch Pad Numeric Keypad U K NOTE When you connect an external keyboard or keypad to the computer the keypad is disabled K NOTE You
39. Technical Support Employee Purchase Program EPP Customers Dell Sales Dell Outlet Store Dell refurbished computers Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Fax Dell Services for the Deaf Hard of Hearing or Speech Impaired toll free 1 800 433 9014 toll free 1 800 247 9362 toll free 1 800 624 9896 toll free 1 800 624 9897 toll free 1 877 Dellnet 1 877 335 5638 toll free 1 800 695 8133 toll free 1 877 577 3355 toll free 1 800 283 2210 toll free 1 800 822 8965 toll free 1 800 695 8133 toll free 1 877 459 7298 toll free 1 800 456 3355 toll free 1 800 234 1490 toll free 1 800 289 3355 or toll free 1 800 879 3355 toll free 1 888 798 7561 toll free 1 800 671 3355 toll free 1 800 357 3355 toll free 1 800 247 4618 toll free 1 800 727 8320 toll free 1 877 DELLTTY 1 877 335 5889 U S Virgin Islands General Support 1 877 673 3355 Venezuela General Support 8001 3605 Appendix 117 woo jap yioddns wosa p MMM Appendix 118 Index A air vents description 12 18 system view 12 18 audio connectors description 13 system view 13 battery charge gauge 30 charging 32 checking the charge 30 description 19 health gauge 31 installing 33 low battery warning 31 performance 29 power meter 30 removing 32 storing 35 system view 19 c CD or DVD tray using 37 characters unexpected 46 c
40. al keyboard Using the Keyboard and Touch Pad 45 www dell com support dell com 46 TO VERIFY THAT THE PROBLEM IS WITH THE EXTERNAL KEYBOARD CHECK THE INTEGRATED KEYBOARD 1 Turn off the computer 2 Disconnect the external keyboard 3 Turn on the computer 4 From the Windows desktop click the Start button point to All Programs point to Accessories and click Notepad 5 Type some characters on the external keyboard and verify that they appear on the display If the characters appear now but did not with the external keyboard you may have a defective external keyboard Contact Dell see Contacting Dell on page 100 Unexpected Characters K NOTE When you attach an external keyboard the integrated keyboard remains fully functional DISABLE THE NUMERIC KEYPAD Press lt Num Lock gt to disable the numeric keypad if numbers are displayed instead of letters Verify that the numbers lock light is not lit Using the Keyboard and Touch Pad Using CDs DVDs and Other Multimedia Using CDs and DVDs For information about using CDs and DVDs in your computer see the Dell Inspiron help file To access the help file see Accessing Help on page 65 CD and DVD Problems If you cannot play a CD or DVD A NOTE Because of different worldwide file types not all DVD titles work in all DVD drives High speed CD drive vibration is normal and may cause noise This noise does not indicate a defect with the drive or the
41. all data before using PC Restore NOTICE Using PC Restore permanently deletes all data on the hard drive and removes any applications or drivers installed after you received your computer If possible back up the data before using PC Restore To use PC Restore 1 Turn on the computer During the boot process a blue bar with www dell com appears at the top of the screen 2 Immediately upon seeing the blue bar press lt Ctrl gt lt F11 gt If you do not press lt Ctrl gt lt F11 gt in time let the computer finish restarting and then restart the computer again NOTICE If you do not want to proceed with PC Restore click Reboot in the following step 3 On the next screen that appears click Restore 4 On the next screen click Confirm The restore process takes approximately 6 10 minutes to complete 5 When prompted click Finish to reboot the computer K NOTE Do not manually shut down the computer Click Finish and let the computer completely reboot Solving Problems 77 www dell com support dell com 78 6 When prompted click Yes The computer restarts Because the computer is restored to its original operating state the screens that appear such as the End User License Agreement are the same ones that appeared the first time the computer was turned on 7 Click Next The System Restore screen appears and the computer restarts 8 After the computer restarts click OK Removing PC Restore NOTI
42. and Display Problems 00 66 Ifthe displayisblank 2 2002200000 66 If the display is difficulttoread 02 67 If only part of the displayisreadable 68 Scanner Problems isna a 06 8 ae Se Soe eek eee Rots Sw hs nS 68 Drive Problems 0 0200 ees 68 If you cannot save a file to a floppy drive 68 If you have problems with aharddrive 70 PCCardProblems 0 000 cette eee 70 General Program Problems 00000085 n A program crashes aoaaa ee 71 Aprogramstopsresponding 2 000 ee eee eee 71 Error messages appear onoo ee ee 71 If Your Computer Gets Wet l a uaaa aaa 11 If You Drop or Damage Your Computer 4 72 Resolving Other Technical Problems 73 Drivers ne ela he ev a ee ee ae Be Ela ee 73 What Is a Driver 2 aaa a 73 Identifying Drivers aoaaa aaa 74 Reinstalling Drivers and Utilities aaa aaa 74 Manually Reinstalling Drivers for Windows XP 75 Restoring Your Operating System 004 75 Using Microsoft Windows XP System Restore 75 Using Dell PC Restore by Symantec 04 77 Resolving Software and Hardware Incompatibilities 78 Adding and Replacing Parts Adding Memory 2 0 2 0 00 eee ee es 81 AddingaMiniPCiCard 00 000 00
43. at the computer is turned off disconnected from an electrical outlet and disconnected from the telephone wall jack 2 Ifthe computer is connected to a docking device docked undock it See the documentation that came with your docking device for instructions 3 Slide and hold the battery bay latch release on the bottom of the computer and then remove the battery from the bay Using Batteries and Module Bay Devices Installing a Battery CAUTION Before you begin any of the procedures in this section read the safety instructions in your Product Information Guide A CAUTION Using an incompatible battery may increase the risk of fire or explosion Replace the battery only with a compatible battery purchased from Dell The lithium ion battery is designed to work with your Dell computer Do not use a battery from other computers with your computer Slide the battery into the bay until the latch release clicks For more information about installing the second battery see About the Module Bay on page 36 Using Batteries and Module Bay Devices 33 www dell com support dell com Removing and Installing a Reserve Battery CAUTION Before you begin any of the procedures in this section read the safety instructions in your Product Information Guide NOTE If your computer does not use a reserve battery it uses a coin cell battery The coin cell battery is not a replaceable part 1 See Removing a Battery on page 32
44. ating system shutdown see Turning Off Your Computer on page 27 rather than by pressing the power button If the computer stops responding press and hold the power button until the computer turns off completely which may take several seconds A Tour of Your Computer 9 www dell com support dell com 10 DEVICE STATUS LIGHTS Insert Turns on when you turn on the computer and blinks when the computer is in a power management mode Turns on when the computer reads or writes data NOTICE To avoid loss of data never turn off the computer while the O lightis flashing Turns on steadily or blinks to indicate battery charge status Turns on when Bluetooth wireless technology is enabled K NOTE Bluetooth wireless technology is an optional feature so the light turns on only if you ordered the internal card with Bluetooth wireless technology with your computer For more information see the documentation that came with your card To turn off only the functionality of the Bluetooth wireless technology right click the icon in the system tray and select Disable Bluetooth Radio To quickly enable or disable all wireless devices press lt Fn gt lt F2 gt A Tour of Your Computer If the computer is connected to an electrical outlet the light operates as follows Solid green The battery is charging Flashing green The battery is almost fully charged If the computer is running on
45. ation Advanced and click Next Click Browse and browse to the location to which you previously extracted the driver files When the name of the appropriate driver appears click Next Click Finish and restart your computer Restoring Your Operating System You can restore your operating system in the following ways e K Microsoft Windows XP System Restore returns your computer to an earlier operating state without affecting data files Dell PC Restore by Symantec restores your hard drive to the operating state it was in when you purchased the computer Dell PC Restore permanently deletes all data on the hard drive and removes any applications installed after you received the computer NOTE Dell PC Restore is available only on computers purchased in certain regions Using Microsoft Windows XP System Restore The Microsoft Windows XP operating system provides System Restore to allow you to return your computer to an earlier operating state without affecting data files if changes to the hardware software or other system settings have left the computer in an undesirable operating state NOTICE Make regular backups of your data files System Restore does not monitor your data files or recover them NOTE The procedures in this document were written for the Windows default view so they may not work if you set your Dell computer to the Windows Classic view Solving Problems 75 www dell com support dell co
46. ation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instruction manual may cause interference with radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver Appendix 99 www dell com support dell com 100 e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio television technician for help FCC Identification Information The following information is provided on the device or devices covered in this document in compliance with FCC regulations e Model number PP05L s Company name Dell Inc One Dell Way Round Rock Texas 78682 USA 512 338 4400 Macrovision Product Notice This product incorporates copyright protection technology that is protected by U S patents and other intellectual property rights Use of this copyright protection technology must be authorized by Macrovision and is intended for home and other limited view
47. block push objects into or allow dust to accumulate in the air vents Do not store your computer in a low airflow environment such as a closed briefcase while it is running Restricting the airflow can damage the computer or cause a fire modem connector RJ 11 optional network connector RJ 45 acc connector air vents ic hs ko a parallel connector AN AC adapter connector S video TV out connector serial connector USB connectors 2 ATour of YourComputer 15 www dell com support dell com USB CONNECTORS Connect USB devices such as a mouse keyboard or printer You can also connect the optional floppy drive om directly to a USB connector using the optional floppy drive cable S VIDEO TV OUT CONNECTOR Connects your computer to a TV For more information see Connecting a Television to the Computer on page 50 MODEM CONNECTOR RJ 11 If you ordered the internal modem connect the telephone line to the modem connector For information on using the modem see the online modem documentation supplied with your computer See Accessing Help on page 65 16 A Tour of Your Computer NETWORK CONNECTOR RJ 45 NOTICE The network connector is slightly larger than the modem connector To avoid damaging the computer do not plug a telephone line into the network connector Connects the computer to a network The green and yellow lights next to the connector
48. can change options for using the numeric keypad in the system setup program The keypad numbers and symbols are marked in blue on the right side of the keypad keys To type a number or symbol press lt Num Lock gt to enable the numeric keypad and then hold down lt Fn gt and press the desired key Using the Keyboard and Touch Pad 41 www dell com support dell com Keyboard Shortcuts System Functions lt Ctrl gt lt Shift gt lt Esc gt Opens the Windows Task Manager window lt Num Lock gt Enables and disables the numeric keypad lt Fn gt lt Num Lock gt Enables and disables the scroll lock Battery lt Fn gt lt F3 gt Displays the Dell QuickSet Battery Meter CD or DVD Tray lt Fn gt lt F10 gt Ejects the tray out of the drive Display Functions lt Fn gt lt F8 gt Switches the video image to the next display in the following sequence the integrated display only the integrated display and an external CRT monitor simultaneously an external CRT monitor only the integrated display and an external DVI monitor simultaneously and an external DVI monitor only lt Fn gt and up arrow key Increases brightness on the integrated display only not on an external monitor lt Fn gt and down arrow key Decreases brightness on the integrated display only not on an external monitor Radios Including Wireless Networking and Bluetooth Wireless
49. ce Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers China Xiamen Country Code 86 City Code 592 Technical Support website support dell com cn Technical Support E mail cn_support dell com Customer Care E mail customer_cn dell com Technical Support Fax Technical Support Dell Dimension and Inspiron Technical Support OptiPlex Latitude and Dell Precision Technical Support servers and storage Technical Support projectors PDAs switches routers and so on Technical Support printers Customer Care Customer Care Fax Home and Small Business Preferred Accounts Division Large Corporate Accounts GCP Large Corporate Accounts Key Accounts Large Corporate Accounts North Large Corporate Accounts North Government and Education Large Corporate Accounts East Large Corporate Accounts East Government and Education Large Corporate Accounts Queue Team Large Corporate Accounts South Large Corporate Accounts West Large Corporate Accounts Spare Parts to to to to to to to to to to to to to to to to to to free free free free free free free free free free free free free free free free free free 592 818 1350 800 858 2969 800 858 0950 800 858 0960 800 858 2920 800 858 2311 800 858 2060 592 818 1308 800 858 2222 800 858 2557 800 858 2055 800
50. ctrical outlet and then let the battery and computer cool to room temperature Using Batteries and Module Bay Devices 35 www dell com support dell com 36 If the battery status light rapidly flashes orange the battery may be defective See Contacting Dell on page 100 TEST THE ELECTRICAL OUTLET Ensure that the electrical outlet is working by testing it with another device such as a lamp CHECK THE AC ADAPTER Check the AC adapter cable connections If the AC adapter has a light ensure that the light is on Make sure that the AC adapter is a Dell AC adapter that is designed to work with your computer CONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET Bypass power protection devices power strips and the extension cable to verify that the computer turns on ELIMINATE POSSIBLE INTERFERENCE Turn off nearby fans fluorescent lights halogen lamps or other appliances ADJUST THE POWER PROPERTIES See the Dell Inspiron help file or search for the keyword standby in the Help and Support Center To access help see Accessing Help on page 65 RESEAT THE MEMORY MODULES If the computer power light turns on but the display remains blank reseat the memory modules see Adding Memory on page 81 About the Module Bay CAUTION Before you begin any of the procedures in this section read the safety instructions in your Product Information Guide You can install devices such as a floppy drive CD drive CD RW dri
51. cts on a computer running Windows XP 1 Click the Start button and click Control Panel 2 Click Performance and Maintenance and click System Solving Problems 3 Click the Hardware tab and click Device Manager 4 Inthe Device Manager list check for conflicts with the other devices Conflicts are indicated by a yellow exclamation point 1 beside the conflicting device or a red x if the device has been disabled 5 Double click any conflict to display the Properties window If an IRQ conflict exists the Device status area in the Properties window reports the cards or devices that share the device s IRQ 6 Resolve conflicts by reconfiguring the devices or removing the devices from the Device Manager To use the Windows XP Hardware Troubleshooter Click the Start button and click Help and Support om 2 Type hardware troubleshooter in the Search field and click the arrow to start the search 3 Click Hardware Troubleshooter in the Search Results list 4 In the Hardware Troubleshooter list click I need to resolve a hardware conflict on my computer and click Next Solving Problems 79 wood jap jyioddns wo3 jja p MMM Solving Problems 80 Adding and Replacing Parts Adding Memory You can increase your computer memory by installing memory modules on the system board See Specifications on page 89 for information on the memory supported by your computer Be sure to add only memory modules that are intended for yo
52. directly to the Internet enables the integrated firewall provided with Windows XP 4 Complete the checklist and required preparations and return to the Network Setup Wizard 5 Follow the instructions on the screen Network Problems CHECK THE NETWORK CABLE CONNECTOR Ensure that the network cable connector is firmly connected to the optional connector on the computer and the network wall jack CHECK THE NETWORK LIGHTS ON THE NETWORK CONNECTOR Green indicates that the network connection is active If the status light is not green try replacing the network cable Amber indicates that the optional network adapter driver is loaded and that the adapter is detecting activity RESTART THE COMPUTER Try to log on to the network again CONTACT YOUR NETWORK ADMINISTRATOR Verify that your network settings are correct and that the network is functioning Connecting to a Wireless Local Area Network LA NOTE These networking instructions do not apply to internal cards with Bluetooth wireless technology or cellular products Determining Your Network Type NOTE Most wireless networks are of the infrastructure type Wireless networks fall into two categories infrastructure networks and ad hoc networks An infrastructure network uses routers or access points to connect several computers An ad hoc network does not use routers or access points and consists of computers that broadcast to one another For additional assistance with
53. e decreases over time Depending on how often the battery is used and the conditions under which it is used you may need to purchase a new battery during the life of your computer Battery operating time varies depending on operating conditions With average usage you may expect from 3 to 4 hours from a single fully charged battery You can install an optional second battery in the module bay to significantly increase operating time For more information about the second battery see About the Module Bay on page 36 K NOTE It is recommended that you connect your computer to an electrical outlet when writing to a CD Operating time is significantly reduced when you perform operations including but not limited to the following e Using optical drives especially DVD and CD RW drives e Using wireless communications devices PC Cards or USB devices e Using high brightness display settings 3D screen savers or other power intensive programs such as 3D games Running the computer in maximum performance mode You can check the battery charge on the bottom of the computer You can also set power management options to alert you when the battery charge is low A CAUTION Using an incompatible battery may increase the risk of fire or explosion Replace the battery only with a compatible battery purchased from Dell The lithium ion battery is designed to work with your Dell computer Do not use a battery from other computers with your
54. e responses the modem is operating properly E Mail Problems ENSURE THAT YOU ARE CONNECTED TO THE INTERNET With the Microsoft Outlook Express e mail program open click File If Work Offline has a check mark next to it click the check mark to remove it and connect to the Internet Setting Up a Printer NOTICE Complete the operating system setup before you connect a printer to the computer See the documentation that came with the printer for setup information including how to e Obtain and install updated drivers Connect the printer to the computer Load paper and install the toner or ink cartridge Contact the printer manufacturer for technical assistance Printer Cable Your printer connects to your computer with either a USB cable or a parallel cable Your printer may not come with a printer cable so if you purchase a cable separately ensure that it is compatible with your printer If you purchased a printer cable at the same time you purchased your computer the cable may arrive in the computer box Setting Up YourComputer 23 www dell com support dell com 24 Connecting a Parallel Printer 1 Complete the operating system setup if you have not already done so 2 Shut down the computer see Turning Off Your Computer on page 27 NOTICE For best results use a 3 m 10 ft or shorter parallel cable 3 Attach the parallel printer cable to the parallel connector on the computer and tighten the two
55. e video cable into the composite video connector on the composite TV out adapter cable lt Li 4 Plug the other end of the composite video cable into the composite video connector on the television 5 Plug the single connector end of the audio cable into the headphone connector on the computer 6 Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your television or audio device 54 Using CDs DVDs and Other Multimedia Enabling the Display Settings for a Television ATI Video Controller K 1 oF O N NOTE Ensure that you properly connect the television before you enable the display settings To open the Control Panel window click the Start button and then click the Control Panel icon Double click the Display icon click the Settings tab and then click Advanced Click the Displays tab Click the upper left corner of the TV button to enable the television To play a DVD on the television click the small primary button resembles a bull s eye at the lower left under the TV picture NOTE Various programs access the hardware in different ways You may or may not need to click the primary button for operations other than playing DVDs Click Apply Click Yes to keep the new settings Click OK DVD video is visible only on the display that is set to primary While the DVD is playing the DVD player window on your computer display is blank or if the DVD play
56. ecessary A program stops responding END THE PROGRAM 1 Simultaneously press lt Ctrl gt lt Shift gt lt Esc gt 2 Click the Applications tab and then select the program that is no longer responding 3 Click End Task Error messages appear REVIEW ERROR MESSAGES Look up the message and take the appropriate action See the software documentation If Your Computer Gets Wet A CAUTION Perform this procedure only after you are certain that it is safe to do so If the computer is connected to an electrical outlet it is recommended that you turn off AC power at the circuit breaker before attempting to remove the power cables from the electrical outlet Use the utmost caution when removing wet cables from a live power source 1 Shut down the computer see Turning Off Your Computer on page 27 disconnect the AC adapter from the computer and then disconnect the AC adapter from the electrical outlet 2 Turn off any attached external devices and disconnect them from their power sources and then from the computer Ground yourself by touching one of the metal connectors on the back of the computer 4 Remove the module bay device and any installed PC Cards and put them in a safe place to dry 5 Remove the battery Solving Problems 71 www dell com support dell com 72 Wipe off the battery and put it in a safe place to dry Remove the hard drive see Replacing the Hard Drive on page 86 Remove the me
57. ector two 4 ohm speakers 2 W channel into 4 ohms keyboard shortcuts or program menus Display Type active matrix TFT Dimensions Height Width Diagonal Maximum resolutions Response time typical Refresh rate Operating angle Viewing angles Horizontal Vertical Pixel pitch Power Consumption Panel with backlight typical Controls 92 Appendix XGA or SXGA 214 3 mm 8 4 inches 285 7 mm 11 3 inches 357 1 mm 14 1 inches 1024 x 768 at 16 8 million colors XGA 1400 x 1050 at 16 8 million colors SXGA 20 ms rise maximum 30 ms fall maximum 60 Hz 0 closed to 180 40 10 30 0 28 x 0 28 mm XGA 0 20 x 0 20 mm SXGA 6 5 W XGA 7 0 W SXGA brightness can be controlled through keyboard shortcuts Keyboard Number of keys Key travel Key spacing 87 U S and Canada 88 Europe 91 Japan 2 7 mm 0 3 mm 0 11 inch 0 016 inch 19 05 mm 0 3 mm 0 75 inch 0 012 inch Layout OQWERTY AZERTY Kanji Touch Pad X Y position resolution graphics table mode 240 cpi Size Width 64 88 mm 2 55 inch sensor active area Height 48 88 mm 1 92 inch rectangle Battery Type 6 cell smart lithium ion 48 WHr 4 cell smart lithium ion 32 WHr Dimensions Depth 77 5 mm 3 05 inches Height 19 1 mm 0 75 inch Width 123 4 mm 4 86 inches Weight 0 32 kg 0 7 Ib 6 cell battery 0 23 kg 5 Ib 4 cell battery Vo
58. ects Using CDs DVDs and Other Multimedia 49 www dell com support dell com 50 Using Blank CD Rs and CD RWs Your CD RW drive can write to two different types of recording media CD Rs and CD RWs Use blank CD Rs to record music or permanently store data files After creating a CD R you cannot write to that CD R again without changing your method of recording see the Sonic documentation for more information Use blank CD RWs to write to CDs or to erase rewrite or update data on CDs Helpful Tips Use Microsoft Windows Explorer to drag and drop files to a CD R or CD RW only after you start Sonic RecordNow and open a RecordNow project You must use CD Rs to burn music CDs that you want to play in regular stereos CD RWs do not play in most home or car stereos e You cannot create audio DVDs with Sonic RecordNow e Music MP3 files can be played only on MP3 players or on computers that have MP3 software installed Do not burn a blank CD R or CD RW to its maximum capacity for example do not copy a 650 MB file to a 650 MB blank CD The CD RW drive needs 1 or 2 MB of the blank CD to finalize the recording Use a blank CD RW to practice CD recording until you are familiar with CD recording techniques If you make a mistake you can erase the data on the CD RW and try again You can also use blank CD RWs to test music file projects before you record the project permanently to a blank CD R See the Sonic support
59. ee Accessing Help on page 65 Solving Problems 69 www dell com support dell com 70 If you have problems with a hard drive ALLOW THE COMPUTER TO COOL BEFORE TURNING IT ON A hot hard drive may prevent the operating system from starting Try allowing the computer to return to room temperature before turning it on CHECK THE DRIVE FOR ERRORS 1 Click the Start button and click My Computer 2 Right click the drive letter local disk that you want to scan for errors and then click Properties 3 Click the Tools tab 4 Under Exror checking click Check Now 5 Click Start PC Card Problems CHECK THE PC CARD Ensure that the PC Card is properly inserted into the connector ENSURE THAT THE CARD IS RECOGNIZED BY WINDOWS Double click the Unplug or Eject Hardware icon in the Windows taskbar Ensure that the card is listed IF YOU HAVE PROBLEMS WITH A DELL PROVIDED PC CARD Contact Dell see Accessing Help on page 65 IF YOU HAVE PROBLEMS WITH A PC CARD NOT PROVIDED BY DELL Contact the PC Card manufacturer Solving Problems General Program Problems A program crashes NOTE Software usually includes installation instructions in its documentation or on a floppy disk or CD SEE THE SOFTWARE DOCUMENTATION Many software manufacturers maintain websites with information that may help you solve the problem Ensure that you properly installed and configured the program Reinstall the program if n
60. eneral Global Accounts Customer Care Home and Small Business Customer Care Corporate Customer Care Preferred Accounts 500 5000 employees Customer Care Central Government Customer Care Local Government amp Education Customer Care Health Customer Care Home and Small Business Sales Corporate Public Sector Sales Home and Small Business Fax 0870 908 0500 0870 908 0800 01344 373 186 0870 906 0010 01344 373 185 0870 906 0010 01344 373 193 01344 373 199 01344 373 194 0870 907 4000 01344 860 456 0870 907 4006 Uruguay General Support toll free 000 413 598 2521 116 Appendix Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers U S A Austin Texas International Access Code 011 Country Code 1 Automated Order Status Service AutoTech portable and desktop computers Consumer Home and Home Office Technical Support Customer Service DellNet Service and Support Employee Purchase Program EPP Customers Financial Services website www dellfinancialservices com Financial Services lease loans Financial Services Dell Preferred Accounts DPA Business Customer Service and Technical Support Employee Purchase Program EPP Customers Printers and Projectors Technical Support Public government education and healthcare Customer Service and
61. er window is set to full screen mode the entire computer display screen is blank Using CDs DVDs and Other Multimedia 55 www dell com support dell com 56 Using CDs DVDs and Other Multimedia Setting Up a Home and Office Network Connecting to a Network Adapter Before you connect your computer to a network the computer must have a network adapter installed and a network cable connected to it To connect a network cable 1 Connect the network cable to the network adapter connector on the back of your computer K NOTE Insert the cable until it clicks into place and then gently pull itto ensure that it is secure 2 Connect the other end of the network cable to a network connection device such as a network wall jack NOTE Do not use a network cable with a telephone wall jack network cable network adapter connector on computer Setting Up a Home and Office Network 57 www dell com support dell com 58 Network Setup Wizard The Microsoft Windows XP operating system provides a Network Setup Wizard to guide you through the process of sharing files printers or an Internet connection between computers in a home or small office 1 Click the Start button point to All Programs Accessories Communications and then click Network Setup Wizard On the welcome screen click Next Click Checklist for creating a network IN we NOTE Selecting the connection method This computer connects
62. f the S video cable into the S video connector on the computer Using CDs DVDs and Other Multimedia 51 www dell com support dell com 52 3 Plug the other end of the S video cable into your television 4 Plug the single connector end of the audio cable into the headphone connector on your computer 5 Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your television or audio device 6 Turn on the television turn on any audio device you connected and then turn on the computer 7 See Enabling the Display Settings for a Television on page 55 to ensure that the computer recognizes and works properly with the television Using CDs DVDs and Other Multimedia Composite Video Connection To connect the computer to a television that has a composite video input only Dell provides a composite TV out adapter cable Before you begin ensure that you have the following cables composite TV out adapter cable A composite video cable N audio cable Using CDs DVDs and Other Multimedia 53 www dell com support dell com 1 Turn off the computer and the television and or audio device you want to connect 2 Connect the composite TV out adapter cable to the S video TV out connector on the computer S video TV out connector P An S video connector k AN Tk composite video connector composite TV out y adapter cable 3 Plug one end of the composit
63. free 0120 981 690 81 44 556 3468 044 556 3490 044 556 3801 044 556 4240 044 556 1465 044 556 3433 044 556 3430 044 556 1469 044 556 3469 044 556 1760 044 556 4300 Korea Seoul International Access Code 001 Country Code 82 City Code 2 Technical Support Sales Customer Service Penang Malaysia Fax Switchboard Technical Support Electronics and Accessories toll free 080 200 3800 toll free 080 200 3600 604 633 4949 2194 6202 2194 6000 toll free 080 200 3801 Appendix 109 www dell com support dell com Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Latin America Luxembourg International Access Code 00 Customer Technical Support Austin Texas U S A Customer Service Austin Texas U S A Fax Technical Support and Customer Service Austin Texas U S A Sales Austin Texas U S A SalesFax Austin Texas U S A Website support euro dell com E mail tech_be dell com 512 728 4093 512 728 3619 512 728 3883 512 728 4397 512 728 4600 or 512 728 3772 Country Code 352 Technical Support Brussels Belgium 3420808075 Home Small Business Sales Brussels Belgium toll free 080016884 Corporate Sales Brussels Belgium 02 481 91 00 Customer Care Brussels Belgium 02 481 91 19 Fax Brussels Belgium 02 481
64. get more information wireless A 2 Set up a wireless network For a home or small office if Security enabled wireless network ail Related Tasks Xi Learn about wireless networking fe Change the order of preferred networks Change advanced settings Connect 2 Click to select the network you want to configure and then click Connect or double click the network name in the list If you select a secure network identified by a amp icon you must enter a WEP or WPA key when prompted NOTE Network security settings are unique to your network Dell cannot provide this information Your network is configured automatically NOTE Your computer can take up to 1 minute to connect to the network After your computer is configured for the wireless network you selected another pop up notifies you that your computer is connected to the network you selected 60 Setting Up a Home and Office Network Wireless Network Connection 5 is now connected X Connected to wireless Signal Strength Excellent Thereafter whenever you log on to your computer in the area of the wireless network the same pop up notifies you of the wireless network connection Setting Up a Home and Office Network 61 www dell com support dell com 62 Setting Up a Home and Office Network Solving Problems Finding Solutions Sometimes it s difficult to figure out where to go for answers Use this chart to q
65. gs make sure that you did not turn the player volume down or off CHECK THE SPEAKER CABLE CONNECTIONS See the setup diagram supplied with the speakers TEST THE ELECTRICAL OUTLET Ensure that the electrical outlet is working by testing it with another device such as a lamp ENSURE THAT THE SPEAKERS ARE TURNED ON Sce the setup diagram supplied with the speakers ADJUST THE WINDOWS VOLUME CONTROL Double click the speaker icon in the lower right corner of your screen Ensure that the volume is turned up and that the sound is not muted Adjust the volume bass or treble controls to eliminate distortion Using CDs DVDs and Other Multimedia TEST THE SPEAKERS Plug the speaker audio cable into the line out connector on the computer Ensure that the headphone volume control is turned up Play a music CD RUN THE SPEAKER SELF TEST Some speaker systems have a self test button on the subwoofer See the speaker documentation for self test instructions ELIMINATE POSSIBLE INTERFERENCE Turn off nearby fans fluorescent lights or halogen lamps to check for interference REINSTALL THE SOUND AUDIO DRIVER See Reinstalling Drivers and Utilities on page 74 Copying CDs and DVDs NOTE Ensure that you follow all copyright laws when you create CDs This section applies only to computers that have a CD R CD RW DVD RW DVD R or DVD CD RW combo drive The following instructions show how to make an exact copy of a
66. he Battery aoaaa ee 32 Removing a Battery aaa a 32 Installing a Battery oaa a 33 Removing and Installing a Reserve Battery 34 Storing a Battery 2 aaa es 35 Power Problems uaaa aaa eee eee eee 35 About the Module Bay laahaa haaa a 36 Checking the Charge on the Second Battery 36 Removing and Installing Devices While the Computer Is Turned Off 37 Removing and Installing Devices While the Computer Is Running 38 4 Using the Keyboard and Touch Pad Numeric Keypad 2 0000 eee eee eee 41 Keyboard Shortcuts 2 aahua aaa ee ee 42 System FUNCTIONS s ae Mode be Da eg te Bie Sek eee 42 Battery oona a Be PA ee EMR Ga Oe awa a ee ed 42 CDorDVDTray 2 i anari E A a A D E S a iia 42 Display Functions 2 a 42 Radios Including Wireless Networking and Bluetooth Wireless Technology o ooo aa a 42 Power Management naaa a 43 Speaker Functions ncira e woken iara oe he a ks ay oe nk E 43 Microsoft Windows Logo KeyFunctions 43 Touch Pad jis set A eae LE oy WE eo Sera 44 Customizing the Touch Pad 0 20000 45 Touch Pad or Mouse Problems 22 45 External Keyboard Problems 000000 ee 45 Unexpected Characters 00 002 eee eee 46 4 Contents 5 Using CDs DVDs and Other Multimedia UsingCDsandDVDs 00002 47 CDandDVDProblems
67. hone wall jack CHECK THE CONNECTION Verify that the telephone line is connected to the modem CHECK THE TELEPHONE LINE Try using a different telephone line If you are using a line that is 3 m 10 ft or more in length try a shorter one IRREGULAR DIAL TONE If you have voice mail service you might hear an irregular dial tone when you have messages Contact your telephone company for instructions on restoring a dial tone Setting Up Your Computer TURN OFF CALL WAITING CATCH PHONE See your telephone directory for instructions on deactivating this feature Then adjust the dial up networking connection properties 1 Click the Start button and click Control Panel 2 Click Printers and Other Hardware click Phone and Modem Options click the Dialing Rules tab and then click Fdit 3 In the Edit Location window ensure that To disable call waiting dial is checked and then select the proper code as listed in your telephone directory 4 Click Apply and click OK 5 Close the Phone and Modems Options window 6 Close the Control Panel window VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS 1 Click the Start button and click Control Panel 2 Click Printers and Other Hardware and click Phone and Modem Options 3 Click the Modems tab 4 Click the COM port for your modem 5 Click Properties click the Diagnostics tab and then click Query Modem to verify that the modem is communicating with Windows If all commands receiv
68. indicate activity for both wired and wireless network communications For information on using the network adapter see the device user s guide supplied with your computer See Accessing Help on page 65 PARALLEL CONNECTOR Connects a parallel device such as a printer VIDEO CONNECTOR Connects an external monitor For more information see the Dell Inspiron help file To access the help file see Accessing Help on page 65 SERIAL CONNECTOR Connects serial devices such as a mouse or handheld device A Tour of Your Computer 17 www dell com support dell com 18 AC ADAPTER CONNECTOR Attach an AC adapter to the computer The AC adapter converts AC power to the DC power required by the computer You can connect the AC adapter with your computer turned either on or off A CAUTION The AC adapter works with electrical outlets worldwide However power connectors and power strips vary among countries Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage NOTICE When you disconnect the AC adapter cable from the computer grasp the connector not the cable itself and pull firmly but gently to avoid damaging the cable AIR VENTS The computer uses an internal fan to create airflow through the vents which prevents the computer from overheating K NOTE The computer turns on the fan when the compu
69. indows and open the program that you want to use OPERATING SYSTEM NOT FOUND Contact Dell see Accessing Help on page 65 Solving Problems 65 www dell com support dell com 66 A REQUIRED DLL FILE WAS NOT FOUND The program that you are trying to open is missing an essential file Remove and then reinstall the program 1 Click the Start button 2 Click Control Panel 3 Click Add or Remove Programs 4 Select the program you want to remove 5 Click Remove or Change Remove and follow the prompts on the screen 6 See the program documentation for installation instructions X IS NOT ACCESSIBLE THE DEVICE IS NOT READY Insert a disk into the drive and try again Video and Display Problems If the display is blank NOTE If you are using a program that requires a higher resolution than your computer supports it is recommended that you attach an external monitor to your computer CHECK THE o LIGHT When the light is blinking the computer has power 9 If the light is blinking the computer is in standby mode press the power button to exit standby mode If the light is off press the power button If the e light is on your power management settings may have caused the display to turn off Try pressing any key or move the cursor to exit standby mode CHECK THE BATTERY If you are using a battery to power your computer the battery charge may be depleted Connect the computer
70. ing uses only unless otherwise authorized by Macrovision Reverse engineering or disassembly is prohibited Contacting Dell To contact Dell electronically you can access the following websites www dell com support dell com technical support premiersupport dell com technical support for educational government healthcare and medium large business customers including Premier Platinum and Gold customers For specific web addresses for your country find the appropriate country section in the table below NOTE Toll free numbers are for use within the country for which they are listed NOTE In certain countries technical support specific to Dell Inspiron XPS computers is available at a separate telephone number listed for participating countries If you do not see a telephone number listed that is specific for Inspiron XPS computers you may contact Dell through the technical support number listed and your call will be routed appropriately When you need to contact Dell use the electronic addresses telephone numbers and codes provided in the following table If you need assistance in determining which codes to use contact a local or an international operator Appendix Country City Department Name or Service Area Area Codes International Access Code Website and E Mail Address Local Numbers and Country Code Toll Free Numbers City Code Anguilla General Support toll free 800 335 0031 Antigua and Barbuda
71. ith the previously installed version 1 oO Nnu ow Aa WwW N Click the Start button and click Control Panel Under Pick a Category click Performance and Maintenance Click System In the System Properties window click the Hardware tab Click Device Manager Right click the device for which the new driver was installed and click Properties Click the Drivers tab Click Roll Back Driver If Device Driver Rollback does not resolve the problem then use System Restore see Restoring Your Operating System on page 75 to return your computer to the operating state that existed before you installed the new driver Solving Problems Manually Reinstalling Drivers for Windows XP 2 oa A O N oo OO 10 11 NOTE If you are reinstalling an infrared sensor driver you must first enable the infrared sensor in the system setup program see System Setup Screens on page 95 before continuing with the driver installation After copying the required driver files to your hard drive click the Start button and right click My Computer Click the Start button and right click My Computer Click Properties Click the Hardware tab and click Device Manager Double click the type of device for which you are installing the driver for example Modems or Infrared devices Double click the name of the device for which you are installing the driver Click the Driver tab and click Update Driver Click Install from a list or specific loc
72. liminate sunlight glare which can cause poor picture quality ADJUST THE WINDOWS DISPLAY SETTINGS 1 Click the Start button and click Control Panel 2 Click Appearance and Themes 3 Click the area you want to change or click the Display icon 4 Try different settings for Color quality and Screen resolution SEE ERROR MESSAGES If an error message appears see Error Messages on page 65 Solving Problems 67 www dell com support dell com 68 If only part of the display is readable CONNECT AN EXTERNAL MONITOR 1 Turn off your computer and connect an external monitor to the computer 2 Turn on the computer and the monitor and adjust the monitor brightness and contrast controls If the external monitor works the computer display or video controller may be defective Contact Dell Contacting Dell on page 100 Scanner Problems K NOTE If you can connect to your Internet service provider ISP your modem is functioning properly If you are sure that your modem is working properly and you still experience problems contact your ISP CHECK THE POWER CABLE CONNECTION Ensure that the scanner power cable is firmly connected to a working electrical power source and that the scanner is turned on CHECK THE SCANNER CABLE CONNECTION Ensure that the scanner cable is firmly connected to the computer and to the scanner UNLOCK THE SCANNER Ensure that your scanner is unlocked if it has a locking tab or butto
73. ltage 14 8 VDC Charge time with computer off approximate Operating time Life span approximate Temperature range Operating Storage 1 hour for 80 charge of battery approximately 3 to 4 hours 6 cell battery approximately 2 to 3 hours 4 cell battery NOTE Battery operating time can be significantly reduced under certain power intensive conditions See page 29 for more information on battery life 300 discharge charge cycles 0 to 35 C 32 to 95 F 40 to 65 C 40 to 149 F Appendix 93 www dell com support dell com 94 AC Adapter Input voltage Input current maximum Input frequency Output current Output power Rated output voltage Dimensions Height Width Depth Weight with cables Temperature range 90 264 VAC L7A 47 63 Hz 5 5 A maximum at 4 second pulse 4 5 A continuous 90 W or 65 W 19 5 VDC 27 94 mm 1 1 inches 58 42 mm 2 3 inches 133 85 mm 5 25 inches 0 4 kg 0 9 lb Operating 0 to 35 C 32 to 95 F Storage 40 to 65 C 40 to 149 F Physical Height 30 8 mm 1 2 inches Width 315 mm 12 4 inches Depth 259 4 mm 10 2 inches Weight With travel module With CD drive 2 26 kg 4 98 Ib 2 4 kg 5 3 Ib Environmental Temperature range Operating Storage Relative humidity maximum Operating Storage Appendix 0 to 35 C 32 to 95 F 40 to 65 C 40 to 149 F 10 to 90 noncondensing 5
74. m 76 Creating a Restore Point 1 Click the Start button and click Help and Support 2 Click System Restore 3 Follow the instructions on the screen Restoring the Computer to an Earlier Operating State If problems occur after you install a device driver use Device Driver Rollback see page 75 to resolve the problem If that is unsuccessful then use System Restore NOTICE Before you restore the computer to an earlier operating state save and close any open files and exit any open programs Do not alter open or delete any files or programs until the system restoration is complete 1 Click the Start button point to All Programs Accessories System Tools and then click System Restore Ensure that Restore my computer to an earlier time is selected and click Next Click a calendar date to which you want to restore your computer The Select a Restore Point screen provides a calendar that allows you to see and select restore points All calendar dates with available restore points appear in boldface type 4 Select a restore point and click Next If a calendar date has only one restore point then that restore point is automatically selected If two or more restore points are available click the restore point that you prefer 5 Click Next The Restoration Complete screen appears after System Restore finishes collecting data and then the computer restarts 6 After the computer restarts click OK To change the restore poi
75. m setup program commonly used options 96 screens 95 viewing 95 system specifications 89 T touch pad customizing 45 description 11 system view 11 touch pad buttons description 11 system view 11 troubleshooting about 63 cannot save to floppy disk 68 conflicts 78 Device Driver Rollback 74 drivers 73 dropped or damaged computer 72 e mail problems 23 external keyboard problems 46 Hardware Troubleshooter 78 network problems 58 PC Card problems 70 power problems 35 program crash 71 program stopped responding 71 troubleshooting continued restore to previous state 75 scanner problems 68 unexpected characters 46 wet computer 71 turning off your computer 27 U uninterruptible power supplies See UPS UPS 27 USB connector description 16 system view 16 V video connector description 17 system view 17 W wet computer 71 Windows XP Device Driver Rollback 74 Hardware Troubleshooter 78 help 65 reinstalling 75 System Restore 75 Index 121 122 Index
76. mory module s see Adding Memory on page 81 oo N O amp O Open the display and place the computer right side up across two books or similar props to let air circulate all around it Let the computer dry for at least 24 hours in a dry area at room temperature CAUTION To help prevent electrical shock verify that the computer is thoroughly dry before continuing with the rest of this procedure A NOTICE Do not use artificial means such as a hair dryer or a fan to speed the drying process 10 Ground yourself by touching one of the metal connectors on the back of the computer 11 Replace the memory module s the memory module cover and the screw s 12 Replace the hard drive 13 Replace the module bay device and any PC Cards you removed 14 Replace the battery 15 Turn on the computer If the computer does not start or if you cannot identify the damaged components contact Dell see Contacting Dell on page 100 If You Drop or Damage Your Computer 1 Save and close any open files exit any open programs and shut down the computer see Turning Off Your Computer on page 27 Disconnect the AC adapter from the computer and from the electrical outlet 3 Turn off any attached external devices and disconnect them from their power sources and then from the computer 4 Remove and reinstall the battery 5 Turn on the computer If the computer does not start or if you cannot identify the damaged components con
77. mputer as long as you like The battery internal circuitry prevents the battery from overcharging When you connect the computer to an electrical outlet or install a battery while the computer is connected to an electrical outlet the computer checks the battery charge and temperature If necessary the AC adapter then charges the battery and maintains the battery charge If the battery is hot from being used in your computer or being in a hot environment the battery may not charge when you connect the computer to an electrical outlet Disconnect the computer from the electrical outlet and allow the computer and the battery to cool to room temperature Then connect the computer to an electrical outlet to continue charging the battery For more information on resolving problems with a battery see Power Problems on page 35 Removing a Battery For more information about removing the second battery see About the Module Bay on page 36 A CAUTION Before you begin any of the procedures in this section read the safety instructions your Product Information Guide CAUTION Before performing these procedures turn off the computer disconnect it from the electrical outlet and disconnect the modem from the telephone wall jack NOTICE If you choose to replace the battery with the computer in standby mode you have up to 90 seconds to complete the battery replacement before the computer shuts down and loses any unsaved data 1 Ensure th
78. n REINSTALL THE SCANNER DRIVER See the scanner documentation for instructions Drive Problems Z NOTE For information on saving files to a floppy disk see the Dell Inspiron help file To access the help file see Accessing Help on page 65 If you cannot save a file to a floppy drive ENSURE THAT WINDOWS RECOGNIZES THE DRIVE Click the Start button and click My Computer If the drive is not listed perform a full scan with your antivirus software to check for and remove viruses Viruses can sometimes prevent Windows from recognizing the drive Insert a bootable disk and restart the computer Verify that the 6 light is blinking indicating normal operation Solving Problems ENSURE THAT THE DISK IS NOT WRITE PROTECTED You cannot save data to a write protected disk See the following figure back of floppy disk ao ee E not write protected TRY ANOTHER FLOPPY DISK Insert another disk to eliminate the possibility that the original disk is defective REINSTALL THE DRIVE 1 Save and close any open files exit any open programs and shut down the computer 2 Remove the drive from the module bay See Using the Module Bay in the Dell Inspiron help file for instructions To access the help file see Accessing Help on page 65 3 Reinstall the drive 4 Turn on the computer CLEAN THE DRIVE See Cleaning Your Computer in the Dell Inspiron help file for instructions To access the help file s
79. nd continue to do so periodically during this procedure Adding and Replacing Parts 83 www dell com support dell com 84 6 Turn the computer over and remove the screw from the Mini PCI card cover Adding and Replacing Parts 8 Ifa Mini PCI card is not already installed go to step 9 If you are replacing a Mini PCI card remove the existing card a Disconnect the Mini PCI card from any attached cables b Release the Mini PCI card by spreading the metal securing tabs until the card pops up slightly c Lift the Mini PCI card out of its connector 9 Align the new Mini PCI card with the connector at a 45 degree angle and press the Mini PCI card into the connector 10 Connect the antenna cables from the Mini PCI card to the antenna connectors on the computer NOTICE The connectors are keyed for correct insertion do not force the connections antenna connectors on card 2 11 Lower the Mini PCI card toward the inner tabs to approximately a 20 degree angle 12 Continue lowering the Mini PCI card until it snaps into the inner tabs of the connector 13 Replace the cover Adding and Replacing Parts 85 www dell com support dell com Replacing the Hard Drive A CAUTION If you remove the hard drive from the computer when the drive is hot do not touchthe metal housing of the hard drive CAUTION Before working inside your computer read the safety instructions in the Product Information Guide NOT
80. ns or values that you cannot change because they are determined by the computer appear less bright The upper right corner of the screen displays help information for the currently highlighted option the lower right corner displays information about the computer System setup key functions are listed across the bottom of the screen Appendix 95 www dell com support dell com 96 The screens display such information as e System configuration Boot order e Boot start up configuration and docking device configuration settings e Basic device configuration settings e Battery charge status e System security and hard drive password settings Commonly Used Options Certain options require that you reboot the computer for new settings to take effect Changing the Boot Sequence The boot sequence or boot order tells the computer where to look to find the software needed to start the operating system You can control the boot sequence using the Boot Order page of the system setup program The Boot Order page displays a general list of the bootable devices that may be installed in your computer including but not limited to the following Diskette Drive e Modular bay HDD Internal HDD e CD DVD CD RW drive During the boot routine the computer starts at the top of the list and scans each enabled device for the operating system start up files When the computer finds the files it stops searching and starts the operating s
81. nsferring data see the Help and Support Center or the documentation that came with your infrared compatible device AUDIO CONNECTORS iz T O Y Attach a microphone to the connector Attach headphones or speakers to the connector A Tour of Your Computer 13 www dell com support dell com HARD DRIVE Stores software and data SECURITY CABLE SLOT Lets you attach a commercially available antitheft device to the computer For more information see the instructions included with the device NOTICE Before you buy an antitheft device ensure that it will work with the security cable slot security cable slot module bay 7 J device latch release SECURITY CABLE SLOT Lets you attach a commercially available antitheft device to the computer For more information see the instructions included with the device NOTICE Before you buy an antitheft device ensure that it will work with the security cable slot 14 A Tour of Your Computer MODULE BAY You can install devices such as an optical drive or a Dell TravelLite module in the module bay For more information see About the Module Bay on page 36 DEVICE LATCH RELEASE Releases the module bay device See About the Module Bay on page 36 for instructions Back View NOTICE To avoid damaging the computer wait 5 seconds after turning off the computer before you disconnect an external device A CAUTION Do not
82. nt you can either repeat the steps using a different restore point or you can undo the restoration Undoing the Last System Restore NOTICE Before you undo the last system restore save and close all open files and exit any open programs Do not alter open or delete any files or programs until the system restoration is complete 1 Click the Start button point to All Programs Accessories System Tools and then click System Restore 2 Click Undo my last restoration and click Next Solving Problems Enabling System Restore If you reinstall Windows XP with less than 200 MB of free hard disk space available System Restore is automatically disabled To see if System Restore is enabled 1 Click the Start button and click Control Panel 2 Click Performance and Maintenance 3 Click System 4 Click the System Restore tab 5 Ensure that Turn off System Restore is unchecked Using Dell PC Restore by Symantec NOTE Dell PC Restore is available only on computers purchased in certain regions Use Dell PC Restore by Symantec only as the last method to restore your operating system PC Restore restores your hard drive to the operating state it was in when you purchased the computer Any programs or files added since you received your computer including data files are permanently deleted from the hard drive Data files include documents spreadsheets e mail messages digital photos music files and so on If possible back up
83. ode 990 Country Code 358 City Code 9 Website support euro dell com E mail support euro dell com fi fi emaildell Technical Support Customer Care Fax Switchboard 09 253 313 60 09 253 313 38 09 253 313 99 09 253 313 00 Appendix 105 www dell com support dell com Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers France Paris Montpellier International Access Code 00 Country Code 33 City Codes 1 4 Website support euro dell com E mail support euro dell com f1 ft emaildell Home and Small Business Technical Support for Inspiron XPS computers only Technical Support for all other Dell computers Customer Care Switchboard Switchboard calls from outside of France Sales Fax Fax calls from outside of France Corporate Technical Support Customer Care Switchboard Sales Fax 0825 387 129 0825 387 270 0825 823 833 0825 004 700 04 99 75 40 00 0825 004 700 0825 004 701 0499 75 40 01 0825 004 719 0825 338 339 0155 9471 00 0155 9471 00 0155947101 Germany Langen International Access Code 00 Country Code 49 City Code 6103 Website support euro dell com E mail tech_support_central_europe dell com Technical Support for Inspiron XPS computers only Technical Support for all other Dell computers Home Small Business Customer
84. omputer crashes 71 restore to previous state 75 specifications 89 conflicts drivers 74 resolving software and hardware incompatibilities 78 copying CDs general information 49 helpful tips 50 crashes 71 damaged computer testing 72 Dell Inspiron help file accessing 65 Dell support policy 98 Device Driver Rollback 74 device latch release description 15 19 system view 15 19 device status lights description 10 system view 10 display description 9 system view 9 display latch description 11 system view docking device latch description 19 system view 19 drivers definition 73 reinstalling 74 troubleshooting 74 drives fixing problems 68 E e mail fixing problems 23 F fan description 19 system view 19 finding solutions 63 floppy drive connecting to the parallel port 16 fixing problems 68 Index 119 hard drive description 14 19 preventing damage 87 replacing 86 system view 14 19 hardware drivers 73 Hardware Troubleshooter 78 help file accessing 65 infrared sensor description 13 system view 13 Internet connection about 21 options 21 setting up 21 IR sensor See infrared sensor IRQ conflicts 78 K keyboard description 11 fixing problems 6 shortcuts 42 system view 11 unexpected characters 46 120 Index keyboard status lights description 11 system view 11 keypad numeric 41 L line c
85. onditioners 26 memory adding 81 removing 82 memory module cover description 19 system view 19 Mini PCI card description 19 installing 83 system view 19 modem description 19 system view 19 module bay about 36 description 15 swapping devices while the computer is running 38 swapping devices while the computer is turned off 37 system view 15 network fixing problems 58 network connector description 17 system view 17 0 operating system reinstalling 75 P parallel connector description 17 system view 17 PC Card slot description 12 system view 12 PC Cards fixing problems 70 PC Restore 75 power fixing problems 35 turning off your computer 27 power button description 9 system view 9 printer cable 23 connecting 23 parallel 24 setting up 23 USB 25 problems restore to previous state 75 programs crashes 71 fixing problems 7 1 not responding 71 reinstalling drivers 74 Windows XP 75 Restoring 75 S security cable slot description 14 system view 14 serial connector description 17 system view 17 shutting down your computer 27 smart card slot description 13 system view 13 software fixing problems 71 reinstalling software 74 speakers description 11 system view 11 specifications system 89 surge protectors 26 S video TV out connector description 16 system view 16 System Restore 75 syste
86. operating system and some of the application software that is preinstalled on the computer during the manufacturing process Microsoft Office Norton Antivirus and so on Dell installed peripherals include any internal expansion cards or Dell branded module bay or PC Card accessories In addition any Dell branded monitors keyboards mice speakers microphones for telephonic modems docking stations port replicators networking products and all associated cabling are included Definition of Third Party Software and Peripherals Third party software and peripherals include any peripheral accessory or application software sold by Dell not under the Dell brand printers scanners cameras games and so on Support for all third party software and peripherals is provided by the original manufacturer of the product Appendix FCC Notices U S Only Most Dell computers are classified by the Federal Communications Commission FCC as Class B digital devices To determine which classification applies to your computer examine all FCC registration labels located on the bottom side or back panel of your computer on card mounting brackets and on the cards themselves If any one of the labels carries a Class A rating your entire computer is considered to be a Class A digital device If all labels carry an FCC Class B rating as distinguished by either an FCC ID number or the FCC logo F your computer is considered to be a Class B digi
87. owerConnect and PowerVault Customer Service Penang Malaysia Transaction Sales Corporate Sales toll free 1800 394 7430 toll free 1800 394 7488 toll free 1800 394 7478 604 633 4949 toll free 1 800 394 7412 toll free 1 800 394 7419 Slovakia Prague International Access Code 00 Country Code 421 South Africa Johannesburg International Access Code 09 091 Country Code 27 City Code 11 Website support euro dell com E mail czech_dell dell com Technical Support Customer Care Fax Tech Fax Switchboard Sales Website support euro dell com E mail dell_za_support dell com Gold Queue Technical Support Customer Care Sales Fax Switchboard 02 5441 5727 420 22537 2707 02 5441 8328 02 5441 8328 02 5441 7585 011 709 7713 011 709 7710 011 709 7707 011 709 7700 011 706 0495 011 709 7700 Southeast Asian and Pacific Countries Customer Technical Support Customer Service and Sales Penang Malaysia 604 633 4810 Appendix 113 www dell com support dell com Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Spain Madrid International Access Code 00 Country Code 34 City Code 91 Sweden Upplands Vasby International Access Code 00 Country Code 46 City Code 8 Website support euro dell com E mail support eu
88. quires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system application software and hardware drivers to the original default configuration as shipped from Dell as well as the verification of appropriate functionality of the computer and all Dell installed hardware In addition to this technician assisted technical support online technical support is available at support dell com Additional technical support options may be available for purchase Dell provides limited technical support for the computer and any Dell installed software and peripherals Support for third party software and peripherals is provided by the original manufacturer including those purchased and or installed through Dell Software and Peripherals Readyware and Custom Factory Integration l Repair services are provided pursuant to the terms and conditions of your limited warranty and any optional support service contract purchased with the computer 2 All Dell standard components included in a Custom Factory Integration CFI project are covered by the standard Dell limited warranty for your computer However Dell also extends a parts replacement program to cover all nonstandard third party hardware components integrated through CFI for the duration of the computer s service contract Definition of Dell Installed Software and Peripherals Dell installed software includes the
89. r screen g The computer or docking device is running on battery power a The computer is connected to AC power and the battery is charging ay The computer is connected to AC power and the battery is fully charged For more information about QuickSet right click the 35 icon in the taskbar and click Help Microsoft Windows Power Meter The Windows Power Meter indicates the remaining battery charge To check the Power Meter double click the icon on the taskbar For more information on the Power Meter tab see the Dell Inspiron help file To access the help file see page 65 If the computer is connected to an electrical outlet a Le icon appears Charge Gauge Press the status button on the battery charge gauge to illuminate the charge level lights Each light represents approximately 20 percent of the total battery charge For example if the battery has 80 percent of its charge remaining four of the lights are on If no lights appear the battery has no charge Using Batteries and Module Bay Devices Health Gauge The battery operating time is largely determined by the number of times it is charged After hundreds of charge and discharge cycles batteries lose some charge capacity or battery health To check the battery health press and hold the status button on the battery charge gauge for at least 3 seconds If no lights appear the battery is in good condition and more than 80 percent of its original charge capacity
90. re using a DSL or cable modem connection contact your ISP for setup instructions Setting Up Your Internet Connection To set up an AOL or MSN connection 1 Save and close any open files and exit any open programs 2 Double click the MSN Explorer or AOL icon on the Microsoft Windows desktop 3 Follow the instructions on the screen to complete the setup If you do not have an MSN Explorer or AOL icon on your desktop or if you want to set up an Internet connection with a different ISP 1 Save and close any open files and exit any open programs 2 Click the Start button and click Internet Explorer The New Connection Wizard appears 3 Click Connect to the Internet Setting Up YourComputer 21 www dell com support dell com 22 4 Inthe next window click the appropriate option e Ifyou do not have an ISP and want to select one click Choose from a list of Internet service providers ISPs e If you have already obtained setup information from your ISP but you did not receive a setup CD click Set up my connection manually e Ifyou have a CD click Use the CD I got from an ISP 5 Click Next If you selected Set up my connection manually continue to step 6 Otherwise follow the instructions on the screen to complete the setup NOTE If you do not know which type of connection to select contact your ISP 6 Click the appropriate option under How do you want to connect to the Internet and then click Next 7 Use the
91. ring clips on each end of the memory module connector until the module pops up b Remove the module from the connector NOTICE If you need to install memory modules in two connectors install a memory module in the connector labeled SLOT 1 before you install a module in the other connector Ground yourself and install the new memory module NOTE If the memory module is not installed properly the computer does not boot No error message indicates this failure a Align the notch in the module with the slot in the center of the connector NOTICE Only hold the module by the shorter notched ends Do not push on the longer outer edge b Holding the shorter notched ends of the module slide the edge of the module firmly into the connector and rotate the module down until you feel a click If you do not feel the click remove the module and reinstall it Replace the cover and screw NOTICE If the memory module cover is difficult to close remove the module and reinstall it Forcing the cover to close may damage your computer Adding and Replacing Parts 9 10 Insert the battery into the battery bay or connect the AC adapter to your computer and an electrical outlet Turn on the computer As the computer boots it detects the additional memory and automatically updates the system configuration information Adding a Mini PCI Card A CAUTION FCC rules strictly prohibit users from installing 5 GHz 802 11a 802 11a b
92. ro dell com es es emaildell Home and Small Business Technical Support Customer Care Sales Switchboard Fax Corporate Technical Support Customer Care Switchboard Fax Website support euro dell com E mail support euro dell com se sv emaildell Technical Support Relational Customer Care Home Small Business Customer Care Employee Purchase Program EPP Support Technical Support Fax Sales 902 100 130 902 118 540 902 118 541 902 118 541 902 118 539 902 100 130 902 115 236 91 722 92 00 91 722 95 83 08 590 05 199 08 590 05 642 08 587 70 527 20 140 14 44 08 590 05 594 08 590 05 185 Switzerland Geneva International Access Code 00 Country Code 41 City Code 22 Website support euro dell com E mail Tech_support_central_Europe dell com E mail for French speaking HSB and Corporate Customers support euro dell com ch fr emaildell Technical Support Home and Small Business Technical Support Corporate Customer Care Home and Small Business Customer Care Corporate Fax Switchboard 0844 811 411 0844 822 844 0848 802 202 0848 821 721 022 799 01 90 022 799 01 01 114 Appendix Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Taiwan International Access Code 002 Country Code 886 Thailand International Access Code 001 Co
93. screws Attach the cable to the connector on the printer and snap the two clips into the two notches oe Pe screws 2 parallel printer 2 cable notches 2 4 Tur on the printer and then turn on the computer If the Add New Hardware Wizard window appears click Cancel 5 Install the printer driver if necessary See the documentation that came with your printer Setting Up Your Computer Connecting a USB Printer NOTE You can connect USB devices while the computer is turned on 1 Complete the operating system setup if you have not already done so 2 Install the printer driver if necessary See the documentation that came with your printer 3 Attach the USB printer cable to the USB connectors on the computer and the printer The USB connectors fit only one way S _ USB connector on x computer n USB connector USB printer oC on printer N cable amp Printer Problems CHECK THE PRINTER CABLE CONNECTIONS Ensure that the printer cable is properly connected to the computer TEST THE ELECTRICAL OUTLET Ensure that the electrical outlet is working by testing it with another device such as a lamp ENSURE THAT THE PRINTER IS TURNED ON See the documentation supplied with the printer VERIFY THAT Windows RECOGNIZES THE PRINTER 1 Click the Start button 2 Click Control Panel 3 Click Printers and Other Hardware 4 Click View installed printers or fax printers If the printer model
94. setup information provided by your ISP to complete the setup If you cannot connect to the Internet but have successfully connected in the past the ISP might have a service outage Contact your ISP to check the service status or try connecting again later Modem and Internet Connection Problems NOTICE Connect the modem to an analog telephone wall jack only Connecting the modem to a digital telephone network damages the modem NOTICE Modem and network connectors look similar Do not plug a telephone line into the network connector K NOTE If you can connect to your Internet service provider ISP your modem is functioning properly If you are sure that your modem is working properly and you still experience problems contact your ISP CHECK THE TELEPHONE WALL JACK Disconnect the telephone line from the modem and connect it to a telephone Listen for a dial tone Ensure that you have touchtone telephone service Try connecting the modem to a different telephone wall jack Slow connection speeds can be caused by telephone noise as well as by telephone line or network conditions Contact your telephone company or network administrator for more information CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK If you have other telephone devices sharing the line such as an answering machine fax machine surge protector or line splitter then bypass them and use the telephone line to connect the modem directly to the telep
95. surate with the cost of the surge protector Some surge protector manufacturers include warranty coverage for certain types of damage Carefully read the device warranty when choosing a surge protector A device with a higher joule rating offers more protection Compare joule ratings to determine the relative effectiveness of different devices NOTICE Most surge protectors do not protect against power fluctuations or power interruptions caused by nearby lightning strikes When lightning occurs in your area disconnect the telephone line from the telephone wall jack and disconnect your computer from the electrical outlet Many surge protectors have a telephone jack for modem protection See the surge protector documentation for modem connection instructions NOTICE Not all surge protectors offer network adapter protection Disconnect the network cable from the network wall jack during electrical storms Line Conditioners NOTICE Line conditioners do not protect against power interruptions Line conditioners are designed to maintain AC voltage at a fairly constant level Setting Up Your Computer Uninterruptible Power Supplies NOTICE Loss of power while data is being saved to the hard drive may result in data loss or file damage NOTE To ensure maximum battery operating time connect only your computer to a UPS Connect other devices such as a printer to a separate power strip that provides surge protection A UPS protec
96. t hole at the front of the drive push firmly until the tray is partially ejected 3 Gently pull out the tray until it stops If you hear an unfamiliar scraping or grinding sound e Ensure that the sound is not caused by the program that is running e Ensure that the disk or disc is inserted properly If the CD RW drive stops writing DISABLE STANDBY MODE IN WINDOWS BEFORE WRITING TO A CD RW Search for the keyword standby in the Help and Support Center To access help see Accessing Help on page 65 CHANGE THE WRITE SPEED TO A SLOWER RATE See the help files for your CD creation software EXIT ALL OTHER OPEN PROGRAMS Exiting all other open programs before writing to the CD RW may alleviate the problem Sound and Speaker Problems If you have a problem with integrated speakers ADJUST THE WINDOWS VOLUME CONTROL Double click the speaker icon in the lower right corner of your screen Ensure that the volume is turned up and that the sound is not muted Adjust the volume bass or treble controls to eliminate distortion ADJUST THE VOLUME USING THE VOLUME CONTROL BUTTONS Press the volume control buttons and mute button which are located above the keyboard REINSTALL THE SOUND AUDIO DRIVER See Reinstalling Drivers and Utilities on page 74 If you have a problem with external speakers NOTE The volume control in some MP3 players overrides the Windows volume setting If you have been listening to MP3 son
97. t the Parallel Mode option according to the type of printer or device connected to the parallel connector To determine the correct mode to use see the documentation that came with the device Setting Parallel Mode to Disabled disables the parallel port and the port s LPT address freeing its interrupt for another device to use Changing COM Ports Serial Port allows you to map the serial port COM address or disable the serial port and its address freeing its interrupt for another device to use Enabling the Infrared Sensor 1 Enter the system setup program a Turn on your computer b Press lt F2 gt when the DELL logo appears Press lt Alt gt lt p gt until you locate Infrared Data Port under Basic Device Configuration Press the down arrow key to highlight Disabled next to Infrared Data Port Press lt Esc gt to save the changes and exit the system setup program If you are prompted to restart your computer click Yes Follow the instructions on the screen while the infrared sensor driver is being installed 6 At the end of the installation process click Yes to restart the computer Appendix 97 www dell com support dell com 98 After you enable the infrared sensor you can use it to establish a link to an infrared device To set up and use an infrared device see the infrared device documentation and the Windows Help and Support Center Dell Technical Support Policy U S Only Technician assisted technical support re
98. tact Dell see Contacting Dell on page 100 Solving Problems Resolving Other Technical Problems GO TO THE DELL SUPPORT WEBSITE Go to support dell com for help with general usage installation and troubleshooting questions See Dell Technical Support Policy U S Only on page 98 for a description of the hardware and software support provided by Dell E MAIL DELL Go to support dell com and then click E Mail Dell in the Communicate list Send an e mail message to Dell about your problem you can expect to receive an e mail message from Dell within hours See Dell Technical Support Policy U S Only on page 98 for a description of the hardware and software support provided by Dell Contact DELL If you cannot solve your problem using the Dell Support website or e mail service call Dell for technical assistance see Dell Technical Support Policy U S Only on page 98 See Dell Technical Support Policy U S Only on page 98 for a description of the hardware and software support provided by Dell Drivers What Is a Driver A driver is a program that controls a device such as a printer mouse or keyboard All devices require a driver program A driver acts like a translator between the device and the programs that use the device Each device has its own set of specialized commands that only its driver recognizes Dell ships your computer to you with required drivers already installed no further installation
99. tal device Once you have determined your computer s FCC classification read the appropriate FCC notice Note that FCC regulations provide that changes or modifications not expressly approved by Dell could void your authority to operate this equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions e This device may not cause harmful interference e This device must accept any interference received including interference that may cause undesired operation Class A This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instruction manual may cause harmful interference with radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case you will be required to correct the interference at your own expense Class B This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential install
100. ter gets hot Fan noise is normal and does not indicate a problem with the fan or the computer A CAUTION Do not block push objects into or allow dust to accumulate in the air vents Do not store your computer in a low airflow environment such as a closed briefcase while it is running Restricting the airflow can damage the computer or cause a fire A Tour of Your Computer Bottom View battery bay latch release memory module cover battery charge gauge battery hard drive Mini PCI card cover fan docking device slot MEMORY MODULE COVER Covers the compartment that contains the memory module s See Adding Memory on page 81 BATTERY BAY LATCH RELEASE Releases the battery See Using a Battery on page 29 for instructions BATTERY CHARGE GAUGE Provides information on the battery charge See Using a Battery on page 29 BATTERY When a battery is installed you can use the computer without connecting the computer to an electrical outlet See Using a Battery on page 29 DOCKING DEVICE SLOT Lets you attach your computer to a docking device See the documentation that came with your docking device for additional information FAN The computer uses an internal fan to create airflow through the vents which prevents the computer from overheating NOTE The computer turns on the fan when the computer gets hot Fan noise is normal and does not indicate a problem with the fan or the computer A CAUT
101. the Keyboard and Touch Pad 43 www dell com support dell com 44 To adjust keyboard operation such as the character repeat rate open the Control Panel and click Printers and Other Hardware Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display Use the touch pad and touch pad buttons as you would use a mouse touch pad touch pad buttons To move the cursor lightly slide your finger over the touch pad e To select an object lightly tap once on the surface of the touch pad or use your thumb to press the left touch pad button e To select and move or drag an object position the cursor on the object and tap down up down on the touch pad On the second down motion leave your finger on the touch pad and move the selected object by sliding your finger across the surface e To double click an object position the cursor on the object and then tap twice on the touch pad or use your thumb to press the left touch pad button twice Using the Keyboard and Touch Pad Customizing the Touch Pad You can disable the touch pad or adjust their settings by using the Mouse Properties window 1 Click the Start button click Control Panel and then double click the Mouse icon 2 On the Mouse Properties window e Click the Device Select tab to disable the touch pad e Click the Pointer tab to adjust touch pad settings Select the desired settings and click Apply
102. ts against power fluctuations and interruptions UPS devices contain a battery that provides temporary power to connected devices when AC power is interrupted The battery charges while AC power is available See the UPS manufacturer documentation for information on battery operating time and to ensure that the device is approved by Underwriters Laboratories UL Turning Off Your Computer NOTICE To avoid losing data turn off your computer by performing a Microsoft Windows operating system shutdown as described next rather than by pressing the power button K NOTE As an alternative to turning off your computer you can set your computer to enter standby or hibernate mode 1 Save and close any open files exit any open programs click the Start button and then click Turn Off Computer 2 Inthe Turn off computer window click Turn off The computer turns off after the shutdown process finishes Setting Up YourComputer 27 www dell com support dell com 28 Setting Up Your Computer Using Batteries and Module Bay Devices Using a Battery Battery Performance A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide Use a battery to power the computer when the computer is not connected to an electrical outlet One battery is supplied as standard equipment in the battery bay K NOTE Battery operating time the time it can hold a charg
103. uickly find the answers to your questions K NOTE If you have a problem with an external device see the device documentation or contact the manufacturer Is the power light on ely See page 35 YES Press the power button to YES resume from standby mode i inking Is the pow r light blinking See the De Inspiron help file NO for more information on standby mode See page 65 Did you hear more than one YES Get technical assistance from beep when you turned on the Dell See page 65 computer i NO Are you seeing an error YES message before Windows O See page 65 starts NO CONTINUE X Solving Problems 63 www dell com support dell com 64 Are you having a problem with Are you having some other type of problem Solving Problems YES YES video or the display See page 66 YES sound or the speakers See page 48 YES the printer O See page 25 YES the modem gt See page 22 YES the scanner O See page 68 YES the touch pad See page 45 YES the external keyboard See page 45 YES unexpected characters See page 46 3 i YES the hard drive or a disk drive See page 68 YES the network adapter See page 58 YES Windows error messages See page 65 YES a program
104. untry Code 66 Website support ap dell com E mail ap_support dell com Technical Support OptiPlex Latitude Inspiron Dimension and Electronics and Accessories Technical Support PowerApp PowerEdge PowerConnect and PowerVault Transaction Sales Corporate Sales Website support ap dell com Technical Support OptiPlex Latitude and Dell Precision Technical Support PowerApp PowerEdge PowerConnect and PowerVault Customer Service Penang Malaysia Corporate Sales Transaction Sales toll free 00801 86 1011 toll free 00801 60 1256 toll free 00801 65 1228 toll free 00801 651 227 toll free 1800 0060 07 toll free 1800 0600 09 604 633 4949 toll free 1800 006 009 toll free 1800 006 006 Trinidad Tobago General Support 1 800 805 8035 Turks and Caicos Islands General Support toll free 1 866 540 3355 Appendix 115 www dell com support dell com Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers U K Bracknell International Access Code 00 Country Code 44 City Code 1344 Website support euro dell com Customer Care website support euro dell com uk en ECare Form Home asp E mail dell_direct_support dell com Technical Support Corporate Preferred Accounts PAD 1000 employees Technical Support direct and g
105. ur computer A CAUTION Before working inside your Dell computer read the safety instructions in the Product Information Guide NOTE Memory modules purchased from Dell are covered under your computer warranty 1 Save and close any open files exit any open programs and shut down the computer see Turning Off Your Computer on page 27 2 Ifthe computer is connected to a docking device docked undock it See the documentation that came with your docking device for instructions 3 Remove all installed batteries and disconnect the AC adapter cable and any external devices from the computer Wait 5 seconds before proceeding 4 Ground yourself by touching a metal connector on the back of the computer and continue to do so periodically during this procedure NOTICE While you work periodically touch unpainted metal on the computer to dissipate static electricity that might harm internal components 5 Turn the computer over remove the screw from the memory module cover and lift the cover Adding and Replacing Parts 81 www dell com support dell com 82 NOTICE To prevent damage to the memory module connector do not use tools to spread the inner metal tabs that secure the memory module If you are replacing a memory module remove the existing module NOTICE Handle memory modules by their edges and do not touch the components on a module a Use your fingertips to carefully spread apart the secu
106. ve DVD drive CD RW DVD drive DVD RW second battery or second hard drive in the module bay Checking the Charge on the Second Battery Before you install a second battery press the status button on the battery charge gauge to illuminate the charge level lights Each light represents approximately 20 percent of the total battery charge For example if the battery has 80 percent of its charge remaining four of the lights are on If no lights appear the battery has no charge Using Batteries and Module Bay Devices status button on the battery charge gauge second battery bottom A Removing and Installing Devices While the Computer Is Turned Off CAUTION Before you begin any of the procedures in this section read the safety instructions in your Product Information Guide NOTICE To prevent damage to devices place them in a safe dry place when they are not installed in the computer Avoid pressing down on them or placing heavy objects on top of them 1 Press the device latch release so that the latch release pops out device latch release Using Batteries and Module Bay Devices 37 www dell com support dell com 38 2 Pull the device by the latch release to remove the device from the module bay 3 Insert the new device into the bay push the device until you feel a click and push the device latch release in so that it is flush with the computer Removing and Installing Devices While the Computer
107. ystem To control the boot devices select highlight a device by pressing the up arrow or down arrow key and then enable or disable the device or change its order in the list e To enable or disable a device highlight the item and press the spacebar Enabled items appear as white and display a small triangle to their left disabled items appear blue or dimmed without a triangle e To reorder a device in the list highlight the device and then press lt u gt or lt d gt not case sensitive to move the highlighted device up or down Boot sequence changes take effect as soon as you save the changes and exit the system setup program Appendix Performing a One Time Boot You can set a one time only boot sequence without entering the system setup program You can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive 1 Shut down the computer 2 Connect the computer to an electrical outlet 3 Turn on the computer When the DELL logo appears press lt F12 gt immediately If you wait too long and the Windows logo appears continue to wait until you see the Windows desktop Then shut down your computer and try again 4 When the boot device list appears highlight the device from which you want to boot and press lt gt Enter gt The computer boots to the selected device The next time you reboot the computer the normal boot order is restored Changing Printer Modes Se

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