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Dell 3100 Personal Computer User Manual

1. Hard Drive The computer attempts to boot from the primary hard drive If no operating system is on the drive the computer generates an error message CD Drive The computer attempts to boot from the CD drive If no CD is in the drive or if the CD has no operating system the computer generates an error message USB Flash Device Insert the memory device into a USB port and restart the computer When F12 the screen press lt F12 gt The BIOS detects the device and adds the USB flash option to the boot menu Boot Menu appears in the upper right corner of K NOTE To boot to a USB device the device must be bootable To make sure that your device is bootable check the device documentation Changing Boot Sequence for the Current Boot You can use this feature for example to restart your computer to a USB device such as a floppy drive memory key or CD RW drive K NOTE If you are booting to a USB floppy drive you must first set the floppy drive to OFF in system setup see System Setup 1 If you are booting to a USB device connect the USB device to a USB connector 2 Turn on or restart your computer 3 When F2 Setup F12 Boot Menu appears in the upper right corner of the screen press lt F12 gt If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop Then shut down your computer and try again The Boot Device Menu appears listi
2. See the documentation that came with the card for information on configuring the card making internal connections or otherwise customizing it for your computer CAUTION Some network adapters automatically start the computer when they are connected to a network To guard against electrical shock be sure to unplug your computer from its electrical outlet before installing any cards Place the card in the connector and press down firmly Ensure that the card is fully seated in the slot 7 Before you close the card retention door ensure that The tops of all cards and filler brackets are flush with the alignment bar The notch in the top of the card or filler bracket fits around the alignment guide card retention door 8 O 10 11 12 13 Close the card retention door by snapping it into place NOTICE Do not route card cables over or behind the cards Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment Connect any cables that should be attached to the card See the documentation for the card for information about the card s cable connections NOTICE To connect a network cable first plug the cable into the network device and then plug the cable into the computer Replace the computer cover reconnect the computer and devices to electrical outlets and then turn them on If you installed a sound card a Enter system setup select Audio
3. Media Card Reader 2 screws 3 2 Remove the drive panel 3 Remove the Media Card Reader and bracket from its packaging 4 If you are installing a new Media Card Reader rather than replacing one remove the drive panel insert from the FlexBay and then attach the shoulder screws located in the back of the drive panel insert to the Media Card Reader 5 Gently slide the drive which should not yet be connected to the FlexBay cable into place until you hear a click or feel the drive securely installed 6 Connect the USB cable on the back of the Media Card Reader to the front panel USB connector on the system board 7 Connect the FlexBay USB cable to the back of the Media Card Reader 1 Media Card Reader FlexBay cables 8 Route the USB cable through the cable routing clip 9 Check all cable connections and fold cables out of the way to provide airflow for the fan and cooling vents 10 Replace the drive panel 11 Replace the computer cover NOTICE To connect a network cable first plug the cable into the network device and then plug the cable into the computer 12 Connect your computer and devices to their electrical outlets and turn them on CD DVD Drive A CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Product I nformation Guide A CAUTION To guard against electrical shock always unplug your computer from the electrical outlet be
4. 1 Turn on or restart your computer 2 When the blue DELL logo is displayed you must watch for the F2 prompt to appear 3 Once this F2 prompt appears press lt F2 gt immediately K NOTE The F2 prompt indicates that the keyboard has initialized This prompt can appear very quickly so you must watch for it to display and then press lt F2 gt If you press lt F2 gt before you are prompted this keystroke will be lost 4 If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop Then shut down your computer and try again System Setup Screens The system setup screen displays current or changeable configuration information for your computer Information on the screen is divided into three areas the options list active options field and key functions Options List This field appears on the left side of Option Field This field contains information about the system setup window The field is a scrollable list each option In this field you can view your current containing features that define the configuration of settings and make changes to your settings your computer including installed hardware power conservation and security features Use the right and left arrow keys to highlight an option Press lt Enter gt to make that selection active Scroll up and down the list with the up and down arrow keys As an option is highlighted the Op
5. 3 Pull back the cover latch release on the top panel cover latch release computer cover back of computer bottom hinges 4 Locate the three hinge tabs on the bottom edge of the computer 5 Grip the sides of the computer cover and pivot the cover up using the bottom hinges as leverage points 6 Release the cover from the hinge tabs and set it aside in a secure location Back to Contents Page Back to Contents Page Removing and Installing Parts Dell Dimension 3100 E310 Service Manual Memory Media Card Reader Cards CD DVD Drive Drive Panels Processor Drives System Board Hard Drive Power Supply Floppy Drive Battery Memory DDR2 Memory Overview If your computer only has one memory module installed on the system board you can increase your computer memory by installing an additional memory module Your computer supports DDR2 memory For additional information on the type of memory supported by your computer see Specifications Ei NOTE Always install DDR2 memory modules in the order indicated on the system board NOTICE Do not install ECC or buffered memory modules Only unbuffered non ECC memory is supported If you install mixed pairs of DDR2 400 MHz PC2 3200 and DDR2 533 MHz PC2 4300 memory the modules function at the slowest speed installed Be sure to install a single memory module in DIMM connector 1 the connector closest to the
6. Keep the vent area clean and dust free to ensure that the system is adequately ventilated Use only a dry cloth to clean the vent area to avoid water damage to the system 8 power button Press to turn on the computer NOTICE To avoid losing data do not use the power button to turn off the computer Instead perform an operating system shutdown 9 headphone Use the headphone connector to attach headphones and most kinds of speakers connector 10 diagnostic lights Use the lights to help you troubleshoot a computer problem based on the diagnostic code For more information see Diagnostic 4 Lights 11 Service Tag Used to identify your computer when you access the Dell Support website or call technical support Back View of Computer RARARRAARAAR ABRAAAA RARARRRAARAAAR BARAAAA RARARRAARAAR LCE EELER LCE KEKRRERERSKRKKKKSGSKRKES TARAAAAAAAAA AAWAAAAN WAAARIIAAAAN BWANA BRAARRRARRAAR Sang LEE bkkkskkkpkkk kk DARRAI power Insert the power cable connector sound card Line in connector Use the blue line in connector to attach a connectors record playback device such as a cassette player CD player or VCR 3 Line out connector Use the green line out connector to attach headphones and most speakers with integrated amplifiers Microphone connector Use the pink microphone connector to attach a personal computer microphone for voice or musical input into a sound or telepho
7. Teele de de de PlolTofloIJr flof uy aR TwIinirefo N N DC Power Connector P2 Pin Number Signal Name 18 AWG Wire COM Black Yellow Yellow Signal Name 18 AWG Wire swe died DC Power Connector P7 BAAR SE oo SE Pin Number Signal Name 18 AWG Wire swe idea Pin Number Signal Name 18 AWG Wire Back to Contents Page
8. all cables to their connectors at the back of the computer 5 Replace the computer cover NOTI CE To connect a network cable first plug the cable into the network wall jack and then plug the cable into the computer 6 Connect your computer and devices to electrical outlets and turn them on Power Supply A CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Product Information Guide Removing the Power Supply 1 Follow the procedures in Before You Begin 2 Disconnect the DC power cables from the system board and the drives Note the routing of the DC power cables underneath the tabs in the computer frame as you remove them from the system board and drives You must route these cables properly when you replace them to prevent them from being pinched or crimped 3 Remove the four screws that attach the power supply to the back of the computer frame 4 Press the release button located on the floor of the computer frame A 3 gt Li A e ANN M a E M 1 release button 2 3 A 5 Slide the power supply approximately 1 inch towards the front of the computer 6 Lift the power supply up and out of the computer Replacing the Power Supply A CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Product I nformation Guide 1 Slide the power supply into place 2 Replace the screws
9. is running in a low power mode and S3 a standby state where the power is reduced or turned off for most components however system memory remains active This field controls the SERR DMI message mechanism Some graphics cards require that the SERR DMI message mechanism be disabled The Asset Tag is used for customer information The Owner Tag is used for Owner information This option allows you to reset every option back to the way it was when the system left the factory Displays the system event log When set to On default your computer starts more quickly because it skips certain configurations and tests This option involves the rightmost bank of keys on your keyboard When set to On default this option activates the numeric and mathematical features shown at the top of each key When set to Off this option activates the cursor control functions labeled on the bottom of each key This option allows you to specify the function keys to display on the screen when the computer starts This option disables or enables keyboard error reporting when the computer starts Boot Sequence This feature allows you to change the boot sequence for devices Option Settings Diskette Drive The computer attempts to boot from the floppy drive If the floppy disk in the drive is not bootable if no floppy disk is in the drive or if there is no floppy drive installed in the computer the computer generates an error message
10. left inside the computer 3 Align the bottom of the cover with the tabs located along the bottom edge of the computer EA computer cover back of computer bottom hinges 4 Using the tabs as leverage rotate the cover downward and close 5 Snap the cover into place by pulling back on the cover latch release and then releasing the latch release when the cover is seated 6 Ensure that the cover is seated correctly before moving it to the upright position NOTICE To connect a network cable first plug the cable into the network device and then plug the cable into the computer 7 Connect your computer and devices to electrical outlets and turn them on Back to Contents Page Back to Contents Page Removing the Computer Cover Dell Dimension 3100 E310 Service Manual A CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Product Information Guide A CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before removing the cover 1 Follow the procedures in Before You Begin NOTICE Ensure that sufficient space exists to support the removed cover at least 30 cm 1 ft of desktop space NOTICE Ensure that you are working on a level protected surface to avoid scratching either the computer or the surface on which it is resting 2 Lay your computer on its side with the computer cover facing up
11. optional 2 3 A Connect CD DVD drives to the connector labeled IDE on the system board Serial ATA hard drives should be connected to the connectors labeled SATAO or SATA1 on the system board I DE Drive Addressing When you connect two IDE devices to a single IDE interface cable and configure them for the cable select setting the device attached to the last connector on the interface cable is the master or boot device drive 0 and the device attached to the middle connector on the interface cable is the slave device drive 1 See the drive documentation in your upgrade kit for information on configuring devices for the cable select setting Connecting Drive Cables When you install a drive you connect two cables a DC power cable and a data cable to the back of the drive and to the system board Drive Interface Connectors Most interface connectors are keyed for correct insertion that is a notch or a missing pin on one connector matches a tab or a filled in hole on the other connector Keyed connectors ensure that the pin 1 wire in the cable indicated by the colored stripe along one edge of the IDE cable serial ATA cables do not use a colored stripe goes to the pin 1 end of the connector The pin 1 end of a connector on a board or a card is usually indicated by a silk screened 1 printed directly on the board or card NOTICE When you connect an IDE interface cable do not place the colored stripe away from pin 1 o
12. processor before you install modules in the other connectors matched pair of memory modules in DIMM connectors 1 and 2 K NOTE Memory purchased from Dell is covered under your computer warranty NOTICE If you remove your original memory modules from the computer during a memory upgrade keep them separate from any new modules that you may have even if you purchased the new modules from Dell If possible do not pair an original memory module with a new memory module Otherwise your computer may not start properly Installing Memory A CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Product Information Guide NOTICE To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal surface on the computer chassis 1 Follow the procedures in Before You Begin 2 Press out the securing clip at each end of the memory module connector memory connector closest to processor securing clips 2 3 Align the notch on the bottom of the module with the crossbar in the connector cutouts 2 memory module notch crossbar NOTICE To avoid damage to the memory module press the module straight down into the connector while applying equal force to each end of the module 4 Insert the module into
13. settings in step 8 2 Follow the procedures in Before You Begin 3 Locate the battery socket NOTICE If you pry the battery out of its socket with a blunt object be careful not to touch the system board with the object Ensure that the object is inserted between the battery and the socket before you attempt to pry out the battery Otherwise you may damage the system board by prying off the socket or by breaking circuit traces on the system board 4 Remove the battery by carefully prying it out of its socket with your fingers or with a blunt nonconducting object such as a plastic screwdriver 5 Insert the new battery into the socket with the side labeled facing up and snap the battery into place i battery battery socket 6 Replace the computer cover NOTICE To connect a network cable first plug the cable into the network device and then plug the cable into the computer 7 Connect your computer and devices to electrical outlets and turn them on 8 Enter system setup and restore the settings you recorded in step 1 9 Properly dispose of the old battery See the Product Information Guide for battery disposal information Back to Contents Page Back to Contents Page Specifications Dell Dimension 3100 E310 Service Manual Processor Processor type Level 1 L1 cache Level 2 L2 cache Memory Type Memory connectors Memory capacities Maximum memory BIOS address Compute
14. so by touching an unpainted metal surface on the computer chassis 1 Follow the procedures in Before You Begin 2 Remove the drive panel 1 Media Card Reader not present on all computers 3 Disconnect the USB cable on the back of the Media Card Reader from the FlexBay USB connector on the system board and route the cable through the clip on the shroud 1 sliding plate lever sliding plate Media Card Reader 4 Grasp the sliding plate lever and push it towards the base of the computer then hold it in place while you slide the Media Card Reader from the computer 5 Check all cable connections and fold cables out of the way to provide airflow for the fan and cooling vents 6 Replace the drive panel 7 Replace the computer cover NOTICE To connect a network cable first plug the cable into the network device and then plug the cable into the computer 8 Connect your computer and devices to their electrical outlets and turn them on Installing a Media Card Reader A CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Product Information Guide NOTICE To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal surface on the computer chassis 1 Follow the procedures in Before You Begin 1
15. that secure the power supply to the back of the computer frame 3 Reconnect the DC power cables 4 Connect the AC power cable to the connector 5 Run the cables underneath the clips and press the clips to close them over the cables 6 Replace the computer cover NOTICE To connect a network cable first plug the cable into the network wall jack and then plug the cable into the computer 7 Connect your computer and devices to electrical outlets and turn them on Battery Replacing the Battery A CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Product Information Guide NOTICE To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal surface on the computer chassis A coin cell battery maintains computer configuration date and time information The battery can last several years If you have to repeatedly reset time and date information after turning on the computer replace the battery A CAUTION A new battery can explode if it is incorrectly installed Replace the battery only with the same or equivalent type recommended by the manufacturer Discard used batteries according to the manufacturer s instructions To replace the battery 1 Record all the screens in system setup so that you can restore the correct
16. the Microsoft Windows desktop appears on your computer shut down the computer 6 Turn off the monitor and disconnect it from the electrical outlet 7 Disconnect the computer power cable from the electrical outlet and press the power button to ground the system board 8 Open the computer cover 9 Locate the 3 pin password jumper PSWD on the system board and attach the jumper to pins 1 and 2 to reenable the password feature 10 Replace the computer cover NOTICE To connect a network cable first plug the cable into the network device and then plug the cable into the computer 11 Connect your computer and devices to electrical outlets and turn them on Clearing CMOS Settings A CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Product I nformation Guide 1 Follow the procedures in Before You Begin 2 Reset the current CMOS settings a Locate the 3 pin CMOS jumper RTCRST on the system board b Remove the jumper plug from pins 2 and 3 c Place the jumper plug on pins 1 and 2 and wait approximately five seconds d Replace the jumper plug on pins 2 and 3 3 Replace the computer cover NOTICE To connect a network cable first plug the cable into the network wall jack and then plug the cable into the computer 4 Connect your computer and devices to electrical outlets and turn them on Back to Contents Page Back to Contents Page Techni
17. the connector until the module snaps into position If you insert the module correctly the securing clips snap into the cutouts at each end of the module 5 Replace the computer cover NOTICE To connect a network cable first plug the cable into the network device and then plug the cable into the computer 6 Connect your computer and devices to electrical outlets and turn them on 7 When a message appears stating that memory size has changed press lt F1 gt to continue 8 Log on to your computer 9 Right click the My Computer icon and click Properties 10 Click the General tab 11 To verify that the memory is installed correctly check the amount of memory RAM listed Removing Memory A CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Product Information Guide NOTICE To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal surface on the computer chassis 1 Follow the procedures in Before You Begin 2 Press out the securing clip at each end of the memory module connector 3 Grasp the module and pull up If the module is difficult to remove gently ease the module back and forth to remove it from the connector Replace the computer cover Cards A CAUTION Before you begin any of the proc
18. two 5 25 inch drive bays Serial ATA drives up to 2 floppy drive USB memory devices CD drive CD RW drive DVD drive DVD RW drive DVD and CD RW combo drive and media reader two bays for 1 inch high hard drives 15 hole connector RJ 45 connector two front panel and four back panel USB 2 0 compliant connectors three connectors for line in line out and microphone one front panel connector for headphones 40 pin connector on PCI local bus two 7 pin connectors USB 10 pin header for optional floppy drive or optional Media Card Reader 3 5 inch bay devices one 5 pin connector two 120 pin connectors 36 pin connector push button green light Blinking green in sleep state solid green for power on state amber light Blinking amber indicates a problem with the power supply inside the computer If the system cannot boot and there is a solid amber light this could indicate a problem with the power connections for the CPU on the system board see Power Problems in your Owner s Manual green light A good connection exists between a 10 Mbps network and the computer orange light A good connection exists between a 100 Mbps network and the computer off no light The computer is not detecting a physical connection to the network yellow blinking light four lights on the front panel see Diagnostic Lights AUX_PWR on the system board 230 W 785 BTU hr NOTE Heat dissipation is c
19. Controller and then change the setting to Off b Connect external audio devices to the sound card s connectors Do not connect external audio devices to the microphone speaker headphone or line in connectors on the back panel If you installed an add in network adapter and want to disable the integrated network adapter a Enter system setup select Network Controller and then change the setting to Off b Connect the network cable to the add in network adapter s connectors Do not connect the network cable to the integrated connector on the back panel Install any drivers required for the card as described in the card documentation Removing an Expansion Card Follow the procedures in Before You Begin Gently push the release tab on the card retention door from the inside to pivot the door open Because the door is captive it will remain in the open position If you are removing the card permanently install a filler bracket in the empty card slot opening NOTE Installing filler brackets over empty card slot openings is necessary to maintain FCC certification of the computer The brackets also keep dust and dirt out of your computer 4 Close the card retention door by snapping it into place to secure the cards NOTICE To connect a network cable first plug the cable into the network device and then plug the cable into the computer 5 Replace the computer cover reconnect the computer and devices to electrical outlets an
20. Dell Dimension 3100 E310 Service Manual Before You Begin Removing the Computer Cover About Your Dell Dimension 3100 E310 Computer Advanced Troubleshooting Removing and Installing Parts Replacing the Computer Cover Specifications Technical Overview System Setup Notes Notices and Cautions K NOTE A NOTE indicates important information that helps you make better use of your computer NOTI CE A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem _ CAUTION A CAUTION indicates a potential for property damage personal injury or death Abbreviations and Acronyms For a complete list of abbreviations and acronyms see the Dell Dimension Help file If you purchased a Dell n Series computer any references in this document to Microsoft Windows operating systems are not applicable Information in this document is subject to change without notice 2004 2006 Dell Inc All rights reserved Reproduction in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo Inspiron Dell Precision Dimension OptiPlex Latitude PowerEdge PowerVault PowerApp DellNet and PowerConnect are trademarks of Dell Inc Intel and Pentium are registered trademarks of Intel Corporation Microsoft Windows and Outlook are registered trademarks of Microsoft Corporation Other trademar
21. alculated based upon the power supply wattage rating Voltage see the safety instructions located in 90 to 135 V and 180 to 265 V at 50 60 Hz the Product Information Guide for important voltage setting information Backup battery 3 V CR2032 lithium coin cell Physical Environmental Temperature Operating Relative humidity Operating Maximum vibration Maximum shock Operating bottom half sine pulse with a change in velocity of 20 inches sec 50 8 cm sec Storage 27 G faired square wave with a velocity change of 200 inches sec 508 cm sec Altitude Operating 15 2 to 3048 m 50 to 10 000 ft Storage 15 2 to 10668 m 50 to 35 000 ft Back to Contents Page Back to Contents Page System Setup Dell Dimension 3100 E310 Service Manual Clearing Forgotten Passwords Clearing CMOS Settings Overview Use system setup as follows To change the system configuration information after you add change or remove any hardware in your computer To set or change a user selectable option such as the user password To read the current amount of memory or set the type of hard drive installed Before you use system setup it is recommended that you write down the system setup screen information for future reference NOTICE Unless you are an expert computer user do not change the settings for this program Certain changes can make your computer work incorrectly Entering System Setup
22. assword Password Status Execute Disable Power Management AC Recovery Auto Power On Auto Power Time Suspend Mode Maintenance ERR DMI Message Asset Tag Owner Tag Load Defaults Event Log POST Behavior Fastboot Numlock Key POST Hotkeys Keyboard Errors Displays the current status of the system s password security feature and allows a new system password to be assigned and verified This option locks the system password field with the setup password When the field is locked you can no longer disable password security by pressing lt Ctrl gt lt Enter gt when the computer starts This field specifies whether Execute Disable Memory Protection Technology will be on or off Determines what happens when AC power is restored to the computer Sets the computer to automatically turn on Choices are every day or every Monday through Friday The default setting is Off This feature does not work if you turn off your computer using a power strip or surge protector Sets time to automatically turn on the computer Time is kept in the standard 12 hour format hours minutes Change the startup time by pressing the right or left arrow key to increase or decrease the numbers or type numbers in both the date and time fields This feature does not work if you turn off your computer using a power strip or surge protector The options are S1 a suspend state where the computer
23. both connectors are correctly oriented and aligned NOTICE To avoid damaging the computer perform the following steps before you begin working inside the computer Turn off your computer NOTICE To disconnect a network cable first unplug the cable from your computer and then unplug it from the network wall jack 2 Disconnect any telephone or telecommunication lines from the computer 3 Disconnect your computer and all attached devices from their electrical outlets and then press the power button to ground the system board A CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before opening the cover 4 Open the computer cover NOTICE Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate any static electricity that could harm internal components Back to Contents Page Back to Contents Page Replacing the Computer Cover Dell Dimension 3100 E310 Service Manual A CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Product I nformation Guide 1 Ensure that all cables are connected and fold cables out of the way Gently pull the power cables toward you so that they do not get caught underneath the drives 2 Ensure that no tools or extra parts are
24. cal Overview Dell Dimension 3100 E310 Service Manual Inside View of Your Computer System Board Components Power Supply DC Connector Pin Assignments Inside View of Your Computer May not be present on all computers bay for optional second hard drive hard drive floppy drive CD or DVD drive power supply system board System Board Components clear CMOS jumper main power connector RTCRST 2 fan connector CPU FAN IDE drive connector FlexBay USB 3 floppy drive connector FLOPPY connector 4 processor and heat sink connector PCI Express x1 card connector password jumper 6 memory module connectors 1 2 PSWD SATA connectors 15 battery socket BATTERY SATA 0 and SATA 1 8 front panel 1 0 connector pp Jumper Settings The jumper locations are shown below Description Password features are enabled default Password features are disabled RTCRST The real time clock has not been reset The real time clock is being reset jumpered temporarily jumpered unjumpered Power Supply DC Connector Pin Assignments DC Power Connector P1 13 14 15 16 17 18 19 20 21 22 23 24 CCC 5 5 5 fe fa pe Cal al SOS E5 5 e E e f e e e Lin Seas ee oe AO dA Pin Number Signal Name Color Wire Gauge svoe rea fewe svoe frea feae svoe frea fewe 5 VDC Red 18 AWG Oo ec be Ico U ECH TR NOR Bd NEN Te te ye de
25. d then turn them on 6 Uninstall the driver for the card that you removed 7 If you removed a sound card a Enter system setup select Audio Controller and then change the setting to On b Connect external audio devices to the audio connectors on the back panel of the computer 8 If you removed an add in network connector a Enter system setup select Network Controller and then change the setting to On b Connect the network cable to the integrated connector on the back panel of the computer Drive Panels A CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Product I nformation Guide A CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before removing the cover Removing the Drive Panel 1 Follow the procedures in Before You Begin 1 drive panel sliding plate sliding plate lever 2 Grasp the sliding plate lever and push it towards the base of the computer until the drive panel snaps open K NOTE This sliding plate secures and releases the drive panel and helps to secure the drives 3 Pivot the drive panel outward and lift it from its side hinges 4 Set the drive panel aside in a secure location Removing the Drive Panel I nsert Removing the Optical Drive Panel I nsert 1 drive panel insert drive panel insert latch 1 Remove the drive panel 2 Press the driv
26. dures in this section follow the safety instructions located in the Product Information Guide A CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before removing the cover K NOTE If you are adding a floppy drive see Installing a Flo Drive Removing a Floppy Drive 1 Follow the procedures in Before You Begin 2 Remove the drive panel data cable 3 Disconnect the power and data cables from the back of the floppy drive 4 Grasp the sliding plate lever and push it towards the base of the computer then hold it in place while you slide the drive from the computer Sliding plate lever Sliding plate floppy drive 5 Check all cable connections and fold cables out of the way to provide airflow for the fan and cooling vents 6 Replace the drive panel 7 Replace the computer cover NOTICE To connect a network cable first plug the cable into the network device and then plug the cable into the computer 8 Connect your computer and devices to their electrical outlets and turn them on Installing a Floppy Drive K NOTE In the event that the replacement or new floppy drive does not have shoulder screws use the screws located within the drive panel insert 1 Follow the procedures in Before You Begin 2 Remove the drive panel 3 If you are installing a new floppy drive rather than replacing a drive remove the drive panel insert from the FlexBay a
27. e panel insert latch inwards to unlatch it from the drive panel 3 Pivot the drive panel insert out and away from the drive panel 4 Set the drive panel insert aside in a secure location Removing the FlexBay Drive Panel I nsert drive panel tab drive panel insert 1 Remove the drive panel 2 Press the drive panel tab outwards to unlatch it from the drive panel insert rotate the drive panel insert out while maintaining pressure upon the drive panel tab 3 Set the drive panel insert aside in a secure location Replacing the FlexBay or Optical Drive Panel I nsert drive panel insert 1 Slide the drive panel insert tab under the center drive panel tab 2 Rotate the drive panel insert into place and snap the drive panel insert latch into place against the corresponding tab on the drive panel Replacing the Drive Panel 1 Follow the procedures in Before You Begin sliding plate Sliding plate lever 2 Align the drive panel tabs with the side door hinges 3 Rotate the drive panel toward the computer until it snaps into place on the front panel 4 Grasp the sliding plate lever and pull it towards the top of the computer snapping it into the closed position to secure the drive panel Drives Your Computer supports a combination of these devices Up to two serial ATA hard drives One FlexBay drive floppy drive or Media Card Reader Up to two CD or DVD drives 1 bay for second hard drive
28. edures in this section follow the safety instructions located in the Product I nformation Guide NOTICE To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal surface on the computer chassis Your Dell computer provides the following slots for PCI and PCI Express cards Two PCI card slots One PCI Express x1 card slot AEN ENT N 1 PCI Express x1 card PCI Express x1 card slot If you are installing or replacing an expansion card follow the procedures in the next section If you are removing but not replacing an expansion card see Removing an Expansion Card If you are replacing a card uninstall the current driver for that card Installing an Expansion Card 1 Follow the procedures in Before You Begin 6 Gently push the release tab on the inside of the card retention door to pivot the door open Because the door is captive it will remain in the open position If you are installing a new card remove the filler bracket to create a card slot opening Then continue with step 5 If you are replacing a card that is already installed in the computer remove the card If necessary disconnect any cables connected to the card Grasp the card by its top corners and ease it out of its connector Prepare the card for installation
29. erating system NOTE If all of the diagnostic lights are off and the system does not start there may be a problem with the power supply or with the processor QO A processor failure was detected Contact Dell for technical assistance D000 Memory modules are detected but a memory failure has If you have two or more memory modules installed remove the occurred modules reinstall one module see Memory and then restart the computer If the computer starts normally reinstall an additional module Continue until you have identified a faulty module or reinstalled all modules without error If available install properly working memory of the same type into your computer see Memory Ifthe problem persists contact Dell for technical assistance D O A possible graphics failure has occurred If the problem persists contact Dell for technical assistance OG A possible floppy drive or hard drive failure has occurred Reseat all power and data cables and restart the computer OI A possible USB failure has occurred Reinstall all USB devices check cable connections and then restart the computer OCH No memory modules are detected If you have two or more memory modules installed remove the modules reinstall one module see Memory and then restart the computer If the computer starts normally reinstall an additional module Continue until you have identified a faulty module or reinstalled all modules without e
30. es Dell Diagnostics A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product I nformation Guide When to Use the Dell Diagnostics If you experience a problem with your computer perform the checks in this section and run the Dell Diagnostics before you contact Dell for technical assistance It is recommended that you print these procedures before you begin NOTICE The Dell Diagnostics works only on Dell computers K NOTE The ResourceCD is optional and may not ship with your computer Start the Dell Diagnostics from either your hard drive or from the Dell Dimension ResourceCD Starting the Dell Diagnostics From Your Hard Drive 1 Turn on or restart your computer a When the DELL logo appears press lt F12 gt immediately Select Diagnostics from the boot menu and press lt Enter gt K NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop Then shut down your computer and try again b Press and hold the lt Fn gt key while powering the computer on K NOTE If you see a message stating that no diagnostics utility partition has been found run the Dell Diagnostics from the ResourceCD Starting the Dell Diagnostics From the ResourceCD 1 Insert the ResourceCD 2 Shut down and restart the computer When the DELL logo appears press lt F12 gt immediately If you wait to
31. evices will be detected and supported in the operating system This field enables and disables the Media Card Reader Off Media Card Reader is disabled On Media Card Reader is enabled The factory default setting is On This option appears only if a Media Card Reader is installed This setting specifies which video controller is primary when two video controllers are present on the computer Offering selectable options of 1MB and 8MB this field configures the system memory allocation reserved for the integrated video controller If your computer s processor supports Hyper Threading this option appears in the Options List Bypass default Your computer does not test or change the current acoustics mode setting Quiet The hard drive operates at its most quiet setting Suggested The hard drive operates at the level suggested by the drive manufacturer Performance The hard drive operates at its maximum speed NOTE Switching to performance mode will cause the drive heads to move faster causing the hard drive to be noisier However some drives may not see an increase in data transfer rates NOTE Changing the acoustics setting does not alter your hard drive image This section displays available system security options This option provides restricted access to the computer s system setup program in the same way that access to the system can be restricted with the System Password option System P
32. f the connector Reversing the cable prevents the drive from operating and could damage the controller the drive or both Serial ATA Connector 8 Ke Sec t 1 interface cable 2 interface connector Power Cable Connector To connect a drive using the power cable locate the power input connector on the system board power input connector Connecting and Disconnecting Drive Cables When removing an IDE drive data cable grasp the colored pull tab and pull until the connector detaches When connecting and disconnecting a serial ATA data cable hold the cable by the black connector at each end Like IDE connectors the serial ATA interface connectors are keyed for correct insertion that is a notch or a missing pin on one connector matches a tab or a filled in hole on the other connector e p ES m vum N A in foe E i Hard Drive A CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Product Information Guide A CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before removing the cover NOTICE To avoid damage to the drive do not set it on a hard surface Instead set the drive on a surface such as a foam pad that will sufficiently cushion it NOTICE If you are replacing a hard drive that contains data you want to keep back up your files before you begin this procedure Check the documentation fo
33. fore removing the cover Removing a CD DVD Drive 1 Follow the procedures in Before You Begin 2 Remove the drive panel 3 Disconnect the power and data cables from the back of the drive data cable 4 Grasp the sliding plate lever and push it towards the base of the computer then hold it in place while you slide the CD DVD drive from the computer 1 sliding plate lever sliding plate CD DVD drive 5 Check all cable connections and fold cables out of the way to provide airflow for the fan and cooling vents 6 Replace the drive panel 7 Replace the computer cover NOTICE To connect a network cable first plug the cable into the network device and then plug the cable into the computer 8 Connect your computer and devices to their electrical outlets and turn them on Installing a CD DVD Drive 1 Follow the procedures in Before You Begin 2 If you are installing a new CD DVD drive rather than replacing a drive remove the optical drive panel insert and then attach the shoulder screws located in the back of the drive panel insert to the drive 3 Gently slide the drive into place until you hear a click or feel the drive securely installed 1 drive H screws 3 4 Connect the power and data cables to the drive 1 data cable 5 Check all cable connections and fold cables out of the way to provide airflow for the fan and cooling vents 6 Replace the computer cover 7 Replace t
34. he drive panel NOTI CE To connect a network cable first plug the cable into the network device and then plug the cable into the computer 8 Connect your computer and devices to their electrical outlets and turn them on See the documentation that came with the drive for instructions on installing any software required for drive operation 9 Enter system setup and select the appropriate Drive option 10 Verify that your computer works correctly by running the Dell Diagnostics Processor A CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Product Information Guide Removing the Processor 1 Follow the procedures in Before You Begin K NOTE To loosen the two captive screws on each side of the heat sink and fan shroud assembly you need a long Phillips screwdriver 2 Loosen the two captive screws on each side of the heat sink assembly CAUTI ON Despite having a plastic shield the heat sink assembly may be very hot during normal operation Be sure that it has had sufficient time to cool before you touch it 3 Rotate the heat sink and fan shroud assembly upward and remove it from the computer heat sink and fan shroud assembly captive screw housings 2 NOTICE If you are installing a processor upgrade kit from Dell discard the original heat sink If you are not installing a processor upgrade kit from Dell reuse the original heat sink when you instal
35. in any of the procedures in this section follow the safety instructions located in the Product I nformation Guide A CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before removing the cover NOTICE To avoid damage to the drive do not set it on a hard surface Instead set the drive on a surface such as a foam pad that will sufficiently cushion it 1 Check the documentation for the drive to verify that it is configured for your computer 2 Follow the procedures in Before You Begin 3 Remove the plastic guide bracket from the inside of the hard drive bay by gently pulling the bracket up and out of the bay 4 Snap the bracket to the hard drive 5 Gently slide the new drive second hard drive into place until you hear a click or feel the drive securely installed 6 Connect a power cable to the drive 7 Connect the data cable to the drive and to the system board 8 Check all connectors to ensure that they are properly cabled and firmly seated 9 Replace the computer cover NOTICE To connect a network cable first plug the cable into the network wall jack and then plug the cable into the computer 10 Connect your computer and devices to electrical outlets and turn them on See the documentation that came with the drive for instructions on installing any software required for drive operation Floppy Drive A CAUTION Before you begin any of the proce
36. installed memory memory speed channel mode dual or single and type of memory installed Displays current date and time settings The computer attempts to boot from the sequence of devices specified in this list NOTE If you insert a boot device and restart the computer this option appears in the system setup menu To boot from a USB memory device select the USB device and move it so it becomes the first device in the list Identifies and defines the floppy drive attached to the FLOPPY connector on the system board as Off USB Internal or Read Only Identifies the drives attached to the SATA connectors on the system board and lists the capacity for hard drives Enables or disables an ATA device such as a CD or DVD drive Identifies and defines the SATA controller settings for RAID You can set the SATA controller to RAI D Autodetect AHCI RAID Autodetect ATA or RAID On You can set the NIC to On default Off or On w PXE When the On w PXE setting is active available only for the future boot process the computer prompts you to press lt Ctrl gt lt Alt gt lt b gt Pressing this key combination causes a menu to display that allows you to select a method for booting from a network server If a boot routine is not available from the network server the computer attempts to boot from the next device in the boot sequence list Enables or disables the onboard audio controller Set to On default so that USB d
37. ks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Model DCSM August 2006 Rev A01 Back to Contents Page About Your Dell Dimension 3100 E310 Computer Dell Dimension 3100 E310 Service Manual Front View of Computer Back View of Computer Front View of Computer 11 10 1 cover latch Use this latch to remove the cover release 2 CD or DVD The drive light is on when the computer reads data from the CD or DVD drive activity light 3 CD or DVD eject Press to eject a disk from the CD or DVD drive button 4 FlexBay drive Can contain an optional floppy drive or optional Media Card Reader 5 USB2 0O Use the front USB connectors for devices that you connect occasionally such as joysticks or cameras It is recommended that you use connectors 2 the back USB connectors for devices that typically remain connected such as printers and keyboards 6 hard drive The hard drive activity light is on when the computer reads data from or writes data to the hard drive The light might also be on activity light when a device such as a CD player is operating 7 vents For adequate cooling do not block any of the vents NOTICE Ensure that there is a minimum of two inches of space between all vents and any object near these vents NOTICE
38. l your new processor 4 Open the processor cover by sliding the release lever out from beneath the center cover latch on the socket Then pull the lever back to release the processor NOTICE When replacing the processor do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket 5 Gently remove the processor from the socket Leave the release lever extended in the release position so that the socket is ready for the new processor Installing the Processor NOTICE Ground yourself by touching an unpainted metal surface on the back of the computer NOTICE When replacing the processor do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket 1 Unpack the new processor being careful not to touch the underside of the processor NOTICE You must position the processor correctly in the socket to avoid permanent damage to the processor and the computer when you turn on the computer 2 If the release lever on the socket is not fully extended move it to that position 3 Orient the front and rear alignment notches on the processor with the front and rear alignment notches on the socket 4 Align the pin 1 corners of the processor and socket 1 processor cover 6 release lever a processor a socket and processor Oe processor socket O rear alignment notch conter cover atan NOTICE To avoid damage en
39. nd then attach the shoulder screws located in the back of the drive panel insert to the drive 4 Gently slide the drive into place until you hear a click or feel the drive securely installed 5 Attach the power and data cables to the floppy drive 6 Connect the other end of the data cable to the connector labeled FLOPPY on the system board and route the cable through the clip on the shroud 1 FlexBay Check all cable connections and fold cables out of the way to provide airflow for the fan and cooling vents 8 Replace the drive panel 9 Replace the computer cover NOTICE To connect a network cable first plug the cable into the network device and then plug the cable into the computer 10 Connect your computer and devices to their electrical outlets and turn them on See the documentation that came with the drive for instructions on installing any software required for drive operation 11 Enter system setup and select the appropriate Diskette Drive option 12 Verify that your computer works correctly by running the Dell Diagnostics Media Card Reader Removing a Media Card Reader A CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Product Information Guide NOTICE To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do
40. ng all available boot devices Each device has a number next to it 4 At the bottom of the menu enter the number of the device that is to be used for the current boot only For example if you are booting to a USB memory key highlight USB Flash Device and press lt Enter gt K NOTE To boot to a USB device the device must be bootable To make sure your device is bootable check the device documentation Changing Boot Sequence for Future Boots 1 Enter system setup 2 Use the arrow keys to highlight the Boot Sequence menu option and press lt Enter gt to access the menu Ei NOTE Write down your current boot sequence in case you want to restore it 3 Press the up and down arrow keys to move through the list of devices 4 Press the spacebar to enable or disable a device enabled devices have a checkmark 5 Press plus or minus to move a selected device up or down the list Clearing Forgotten Passwords A CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Product I nformation Guide 1 Follow the procedures in Before You Begin 2 Locate the 3 pin password jumper PSWD on the system board and attach the jumper plug to pins 2 and 3 to clear the password EA NOTE When you receive your Computer the jumper plug is attached to pin 1 3 Replace the computer cover 4 Connect your computer and monitor to electrical outlets and turn them on 5 After
41. ny program USB 2 0 Use the back USB connectors for devices that typically remain connected connectors such as printers and keyboards 4 It is recommended that you use the front USB connectors for devices that you connect occasionally such as joysticks or cameras network To attach your computer to a network or broadband device connect one adapter end of a network cable to either a network jack or your network or connector broadband device Connect the other end of the network cable to the network adapter connector on your computer A click indicates that the network cable has been securely attached NOTE Do not plug a telephone cable into the network connector On computers with a network connector card use the connector on the card It is recommended that you use Category 5 wiring and connectors for your network If you must use Category 3 wiring force the network speed to 10 Mbps to ensure reliable operation VGA video If your monitor has a VGA connector plug it into the VGA connector on the connector computer card slots Access connectors for any installed PCI cards two slots and a x1 PCI Express card NOTE Although your computer has 4 card slot openings it supports a maximum of 3 cards the bottom slot cannot be used Back to Contents Page Back to Contents Page Advanced Troubleshooting Dell Dimension 3100 E310 Service Manual Dell Diagnostics System Lights Diagnostic Lights Beep Cod
42. o long and the Windows logo appears continue to wait until you see the Windows desktop Then shut down your computer and try again K NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in system setup 3 When the boot device list appears highlight IDE CD ROM Device and press lt Enter gt 4 Select the Boot from CD ROM option from the menu that appears and press lt Enter gt 5 Type 1 to start the ResourceCD menu and press lt Enter gt to proceed 6 Select Run the 32 Bit Dell Diagnostics from the numbered list If multiple versions are listed select the version appropriate for your computer 7 When the Dell Diagnostics Main Menu appears select the test you want to run Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears click the button for the option you want Express Test Performs a quick test of devices This test typically takes 10 to 20 minutes and requires no interaction on your part Run Express Test first to increase the possibility of tracing the problem quickly Extended Performs a thorough check of devices This test typically takes 1 hour or more and requires you to answer questions periodically Test Custom Test Tests a specific device You can customize the tests you want to run Symptom Lists the most common symptoms encountered and allows you to select a test based on the sym
43. one beep This beep code tells you that the computer encountered a memory problem If your computer beeps during start up 1 Write down the beep codes 2 Run the Dell Diagnostics to identify a more serious cause 3 Contact Dell for technical assistance Cause Back to Contents Page Back to Contents Page Before You Begin Dell Dimension 3100 E310 Service Manual Getting Started Recommended Tools Turning Off Your Computer Before Working Inside Your Computer Getting Started This section provides procedures for removing and installing the components in your computer Unless otherwise noted each procedure assumes that the following conditions exist You have performed the steps in Turning Off Your Computer and Before Working Inside Your Computer You have read the safety information in your Dell Product Information Guide A component can be replaced by performing the removal procedure in reverse order Recommended Tools The procedures in this document may require the following tools Small flat blade screwdriver Phillips screwdriver Flash BIOS update program floppy disk or CD Turning Off Your Computer O NOTICE To avoid losing data save and close any open files and exit any open programs before you turn off your Computer Shut down the operating system a Save and close any open files exit any open programs click the Start button and then click Turn Off Computer b In
44. ove the CD 5 Close the test screen to return to the Main Menu screen To exit the Dell Diagnostics and restart the computer close the Main Menu screen System Lights Your power button light and hard drive light may indicate a computer problem Power Light Problem Description Suggested Resolution Solid green Power is on and the computer is operating normally On No corrective action is required the desktop computer a solid green light indicates a network connection Blinking green The computer is in the suspended state Microsoft Press the power button move the mouse or press a key Windows 2000 and Windows XP on the keyboard to wake the computer Blinks green several times and then IA configuration error exists Check the diagnostic lights to see if the specific problem is turns off identified Solid yellow The Dell Diagnostics is running a test or a device on the _ If the Dell Diagnostics is running allow the testing to system board may be faulty or incorrectly installed complete Check the diagnostic lights to see if the specific problem is identified If the computer does not boot contact Dell for technical assistance Blinking yellow A power supply or system board failure has occurred Check the diagnostic lights to see if the specific problem is identified Solid green and a beep code during A problem was detected while the BIOS was executing See Beep Codes for instructions on diagnosing the bee
45. p POST code Also check the diagnostic lights to see if the specific problem is identified Solid green power light and no beep The monitor or the graphics card may be faulty or Check the diagnostic lights to see if the specific problem is code and no video during POST incorrectly installed identified See Video and Monitor Problems in your Owner s Manual Solid green power light and no beep An integrated system board device may be faulty Check the diagnostic lights to see if the specific problem is code but the computer locks up identified If the problem is not identified contact Dell for during POST technical assistance Diagnostic Lights A CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Product Information Guide Your computer has four lights labeled 1 2 3 and 4 on the front panel to help you troubleshoot problems When the computer starts normally the lights flash After the computer starts successfully all four lights turn off If the computer malfunctions the color and sequence of the lights identify the problem Light Pattern Problem Description Suggested Resolution OCHS The computer is in a normal off condition or a possible Plug the computer into a working electrical outlet Also see Power Problems in pre BlOS failure has occurred your Owner s Manual The diagnostic lights turn off after the system successfully boots to the op
46. ptom of the problem you are having Tree 2 If a problem is encountered during a test a message appears with an error code and a description of the problem Write down the error code and problem description and follow the instructions on the screen If you cannot resolve the error condition contact Dell NOTE The Service Tag for your computer is located at the top of each test screen If you contact Dell technical support will ask for your Service Tag 3 If you run a test from the Custom Test or Symptom Tree option click the applicable tab described in the following table for more information Function Results Displays the results of the test and any error conditions encountered Errors Displays error conditions encountered error codes and the problem description Describes the test and may indicate requirements for running the test Configuration Displays your hardware configuration for the selected device The Dell Diagnostics obtains configuration information for all devices from system setup memory and various internal tests and it displays the information in the device list in the left pane of the screen The device list may not display the names of all the components installed on your computer or all devices attached to your computer Parameters Allows you to customize the test by changing the test settings 4 When the tests are completed if you are running the Dell Diagnostics from the ResourceCD rem
47. r Information Chipset RAID support DMA channels Interrupt levels BIOS chip NVRAM NIC System clock Intel Pentium 4 with Hyper Threading technology NOTE Not all Pentium 4 processors support Hyper Threading technology Intel Celeron D processors At least 16 KB dependent upon your computer configuration At least 256 KB dependent upon your computer configuration pipelined burst eight way set associative write back SRAM Integrated network interface capable of 10 100 communication 800 MHz data rate Integrated Expansion Bus Bus type Bus speed PCI connectors connector size connector data width maximum PCI Express PCI 2 3 PCI Express x1 PCI 33 MHz PCI Express 500 MB s bidirectional speed 120 pins connector connector size connector data width maximum one x1 1 PCI Express lane Drives Externally accessible Available devices Internally accessible Connectors External connectors Video Network adapter USB Audio System board connectors Primary IDE drive Serial ATA FlexBay Drive Fan PCI 2 3 PCI Express x1 Controls and Lights Power control Power light Hard drive access light Link integrity light on integrated network adapter Activity light on integrated network adapter Diagnostic lights Standby power light Power DC power supply Wattage Heat dissipation one 3 5 inch drive bay FlexBay
48. r the drive to verify that it is configured for your computer Removing a Hard Drive 1 Follow the procedures in Before You Begin 2 Disconnect the power and hard drive cables from the drive serial ATA data cable 3 Press the blue tabs on each side of the drive towards each other and slide the drive up and out of the computer Installing a Hard Drive 1 Unpack the replacement hard drive and prepare it for installation 2 Check the documentation for the drive to verify that it is configured for your computer Ee NOTE If your replacement hard drive does not have the plastic guide bracket attached remove the bracket from the old drive by unsnapping it from the drive Snap the bracket onto the new drive bracket rails 2 3 Gently slide the drive into place until you hear a click or feel the drive securely installed 4 Connect the power and hard drive cables to the drive 2 K 5 Check all connectors to ensure that they are properly cabled and firmly seated 6 Replace the computer cover NOTICE To connect a network cable first plug the cable into the network wall jack and then plug the cable into the computer 7 Connect your computer and devices to electrical outlets and turn them on See the documentation that came with the drive for instructions on installing any software required for drive operation Adding a Second Hard Drive optional A CAUTION Before you beg
49. rror If available install properly working memory of the same type into your computer see Memory If the problem persists contact Dell for technical assistance 000 Memory modules are detected but a memory Ensure that no special memory module memory connector placement configuration or compatibility error exists requirements exist see DDR2 Memory Overview Verify that the memory modules that you are installing are compatible with your computer see DDR2 Memory Overview If the problem persists contact Dell for technical assistance A possible expansion card failure has occurred Determine whether a conflict exists by removing a card and restarting 901919010 the computer see Cards If the problem persists reinstall the card that you removed remove a different card and then restart the computer Repeat this process for each card If the computer starts normally troubleshoot the last card removed from the computer for resource conflicts see Resolving Software and Hardware Compatibilities in your computer Owner s Manual If the problem persists contact Dell for technical assistance 00090 Another failure has occurred Ensure that the cables are properly connected to the system board from the hard drive CD drive and DVD drive see System Board Components If there is an error message on your screen identifying a problem with a device such as the floppy drive or hard drive check the device to ensure tha
50. sure that the processor aligns properly with the socket and do not use excessive force when you install the processor 5 Set the processor lightly in the socket and ensure that the processor is positioned correctly 6 When the processor is fully seated in the socket close the processor cover Ensure that the tab on the processor cover is positioned underneath the center cover latch on the socket 7 Pivot the socket release lever back toward the socket and snap it into place to secure the processor NOTICE If you are not installing a processor upgrade kit from Dell reuse the original heat sink assembly when you replace the processor If you installed a processor replacement kit from Dell return the original heat sink assembly and processor to Dell in the same package in which your replacement kit was sent 8 Install the heat sink and fan shroud assembly a Place the heat sink and fan shroud assembly back onto the heat sink assembly bracket b Rotate the heat sink and fan shroud assembly down towards the computer base and tighten the two capture screws NOTICE Ensure that the heat sink is correctly seated and secure 1 heat sink and fan shroud assembly heat sink assembly bracket captive screw housings 2 9 Replace the computer cover NOTICE To connect a network cable first plug the cable into the network wall jack and then plug the cable into the computer 10 Connect your computer and devices to elec
51. t it is functioning properly The operating system is attempting to boot from a device such as the floppy drive or hard drive check system setup see System Setup to make sure the boot sequence is correct for the devices installed on your computer Ifthe problem persists contact Dell for technical assistance During normal operation all of the diagnostic lights turn If the system does not start plug the computer into a working electrical outlet on and then turn off before the system starts Also see Power Problems in your Owner s Manual If all four diagnostic lights stay on and the power button Unplug the power supply and check the 4 pin processor power cable remains amber a possible processor power or connection see System Board Components connection error has occurred Reseat the processor see Processor NOTE If all of the diagnostic lights turn on then off and the system does not start there may be a problem with the power supply or with the processor For other possible solutions see Power Problems in your Owner s Manual If there are no power problems and the system does not start contact Dell for technical assistance Beep Codes Your computer might emit a series of beeps during start up if the monitor cannot display errors or problems This series of beeps called a beep code identifies a problem One possible beep code code 1 3 1 consists of one beep a burst of three beeps and then
52. the Turn off computer window click Turn off The computer turns off after the operating system shutdown process finishes Ensure that the computer and any attached devices are turned off If your computer and attached devices did not automatically turn off when you shut down your operating system press and hold the power button for 4 seconds Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety oO PP CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product I nformation Guide CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins NOTICE Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty NOTICE When you disconnect a cable pull on its connector or on its strain relief loop not on the cable itself Some cables have a connector with locking tabs if you are disconnecting this type of cable press in on the locking tabs before you disconnect the cable As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before you connect a cable ensure that
53. tion Field displays more information about that option and the option s current and available settings By pressing lt Enter gt or the left and right arrow keys you can toggle between a primary topic collapsed and subtopics expanded Key Functions This field appears below the Option Field and lists keys and their functions within the active system setup field System Setup Options K NOTE Depending on your computer and installed devices the items listed in this section may not appear or may not appear exactly as listed System System Info Processor Info Memory Info Date Time Boot Sequence Drives Diskette Drive Drives 0 through 1 Drives 2 through 3 SATA Operation Onboard Devices Integrated NIC Controller Controller USB Controller Card Reader Video Primary Video Video Memory Size Performance HyperThreading HDD Acoustic Mode Security Admin Password Integrated Audio Lists system information such as the computer name the BIOS version number and date system tags and other system specific information NOTE The system name listed in the BIOS may not appear exactly as the name that appears on the computer or in the computer s documentation Identifies whether the computer s processor supports Hyper Threading and lists the processor bus speed processor ID clock speed and L2 cache Indicates amount of
54. trical outlets and turn them on System Board A CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Product Information Guide Removing the System Board A CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before opening the cover NOTICE Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate any static electricity that could harm internal components 1 Follow the procedures in Before You Begin 2 Remove any components that restrict access to the system board optical drives floppy drive hard drive 3 Remove the processor 4 Disconnect all cables from the system board 5 Remove the 10 screws that attach the system board to your computer ELEELE E EIELETEL L I screws 10 6 Slide the system board assembly toward the front of the computer and then lift the board up and away 7 Place the system board assembly that you just removed next to the replacement system board to ensure it is identical Replacing the System Board 1 Gently align the board and slide it toward the back of the computer 2 Replace the screws attaching the system board 3 Replace any components and cables that you removed from the system board 4 Reconnect

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