Creative DI5732 Modem User Manual
Contents
1. Returning a product for repair petal 8 LOUIS ptt Limited Warranty z ccccicceiscs Nm Creative European Contact Centre Introduction Introduction Before You Begin Package Contents Recording Model and Serial Numbers Checking System Requirements This section contains information you should know about before using this manual Read the information carefully before proceeding further e Creative Modem Blaster V 92 PCI DI5732 card Telephone cable CD ROM containing drivers applications and PDF User Manual Your modem card has a model number and a serial number After removing the modem card from its packaging write down its model and serial numbers for future reference An available PCI slot Intel Pentium III 550 MHz or higher IBM compatible PC 64MB RAM on motherboard e 25 MB of free hard disk space e Microsoft Windows 98 Second Edition SE Windows Millennium Edition Me Windows 2000 or Windows XP CD ROM drive installed Introduction ii Document The following typographical conventions are used throughout this document Conventions v v Note This highlights additional or important information about a feature Caution This highlights proper usage of your product Use this information to avoid risky situations Warning This warns you of possible hazards to yourself or your product that may result in injury or damage Introdu2. Ii Walid OWS Pd 5 Modem Features ldnrucunBupd E ii Aene E AT EE NE E 5 2 RAKES E E AAEE EEEE E A AT 5 2 Internet ACCESS ee te e gr ET a aaa Ea AT ee ere ERE 5 2 Video CoMPerenc iS pm 5 2 VAA Data COmmpresSion deed sttipe apeina aeaa enai Ea STESO Ta ERES CESSER S 5 2 QuickCOornneet eere vete Ee ENAA r a eE RIGEN aident PCM Upstream hnjus 5 3 Usng Modem on FHOI ti 6rd rte E pe ORE st ep edge lu Me it aeo et ge sue epe EEE 5 4 A Technical Specifications B Troubleshooting Problems Installing Software esent tente tenente netten nte tenente tenente ene ne B 2 Resolving Hardware Conflicts sees Een ela HP be Pe P Re De Ea aE EE B 3 Resolving Conflicts in Windows 98SE Me eese entente tnn teneentnnnnene B 3 Resolving Conflicts in Windows 2000 XP sess teen tenente tnn tnnnene en B 4 Problems with Your MOGI m B 4 C Technical Support Knowledgeb se eoo dime mtem tr at eite ba era edet a i eet C 1 Webchat C NR C 2 IMMUN T C2 Telephon M C 2 Download Drivetsit 5 eet it tecti rte mpi Ee oce E klotoidu re costeaeens C 2 Download Manu ls 5 ettet ettet eet eret a rea aa eea Eaa enea Eu Ea Sa ipae a asek eaei En C 2 Tf You Have agno
3. If your modem is not responding it may be due to a conflict between the modem and another peripheral device To resolve the conflict you must change the settings on your modem see Resolving Conflicts in Windows 98SE Me on page B 3 Installing and Testing the Modem Drivers 3 4 Creative Modem Blaster 92 DI5732 Properties mx General Diagnostics Advanced Modem Information Value Hardware ID PC KVEM 14F18DEV 2FO08SUBSYS 20041 M Query Modem Legging Append to Log View log Cancel Figure 3 2 General Diagnostics Windows detected the following ports and has already installed the following devices No Modem Installed Creative Modem Blaster V 82 DI5732 No Modem Installed Driver More Info Help Figure 3 3 In Windows XP Oo x Click Start gt Settings gt Control Panel Creative Modem Blaster V 92 DI5732 Properties ii Double click the Phone and Modems icon Bensai Mesem Diamont Advanond Diver Resouces Click the Modems tab Field Value Hardware ID PCINYEN_14F1 amp DEV_2FO0 amp SUBSYS_20041 Click your Creative Modem Blaster V 92 DI5732 and then click the Properties button The Creative Modem Blaster V 92 DI5732 ee Properties dialog box similar to Figure 3 4 appears Click the Diagnostics tab and then click the Ouery Modem button to display the response Saba status of your modem If your modem is not responding it may b
4. Click Creative Modem Blaster V 92 DI5732 and then click the Change Remove button Click the Close button Turn off your computer and remove the modem card Click Start gt Settings gt Control Panel Double click the Add Remove Programs icon When a dialog box similar to Figure 4 3 appears click the Install Uninstall tab Click Creative Modem Blaster V 92 DI5732 and then click the Add Remove button Click the OK button Turn off your computer and remove the modem card Figure 4 2 Add Remove Programs Properties 21x Instal Uninstal windows Setup Startup Disk F To install a new program from a floppy disk or CD ROM drive click Install The following software can be automatically removed by Windows To remove a program or to modify its installed components select it from the list and click Add Remove Creative Modem Blaster V 32 DI5 32 PowerQuest Drive Image 5 0 Snaglt 5 Winzip Add Remove Figure 4 3 Uninstalling the Modem 4 3 In Windows XP r Click Start gt Settings gt Control Panel Double click the Add or Remove Programs icon The Add or Remove Programs dialog box similar to Figure 4 4 appears Click the Change or Remove Programs button Click Creative Modem Blaster V 92 DI5732 and then click the Change Remove button Turn off your computer and remove the modem card B Add or Remove Programs Currently iretaled programs J Creative Modem
5. Windows 98SE 2 If prompted for the device drivers click the Cancel button 2000 Me XP 3 Insert the Installation CD into your CD ROM drive The disc supports Windows AutoPlay mode i and starts running automatically If not enable your CD ROM drive s auto insert notification Of feature For more details see Problems Installing Software on page B 2 i Windows 98SE users may be prompted to locate the ACRCST9 CAT file Click the Browse After installing the modem button and locate the driver file in E Drivers Win98 where E represents your CD ROM drive driver test the modem to Click the OK button ensure it has been installed ii Windows XP users may be prompted to insert the Installation CD Click the Install from a list roperly nee or specific location Advanced option and then click the Next button iii Windows XP users may also be prompted to search for the driver Click the Don t search I will choose the driver to install option and then click the Next button 4 Select the applications and drivers to install and then click the OK button Installing and Testing the Modem Drivers 3 2 Testing the Modem Driver In Windows 98SE 1 Click Start gt Settings gt Control Panel 2 Double click the Modems icon The Modems Properties Modemi Pros Fr dialog box similar to Figure 3 1 appears General Diagnostics 3 Click the Diagnostics tab 3 pus RS ode o NNN Click the COM port that has been assigned to your mode
6. Blaster 92 DISTI2 Q PoreerQues Drive Image 5 0 EE Windows XP uninstall wer Figure 4 4 Uninstalling the Modem 4 4 Modem Features Plug and Play Faxes Internet Access Video Conferencing V 44 Data Compression v44 Besides transferring data and accessing online information your Creative Modem Blaster has the following features This feature allows you to install your modem easily as it is automatically configured Use your modem to send and receive fax documents This feature also allows you to configure the modem to serve as a fax on demand system by using the software provided Your modem allows you to access computer bulletin boards and to browse the Internet at speeds of up to 56 Kbps Your modem comes complete with V 92 standard support for use with H 32x video conferencing systems Your Modem Blaster incorporates the new V 92 standard This new standard offers V 44 Data Compression technology that allows you to browse the Internet at higher speeds than existing data compression standards Modem Features 5 2 QuickConnect Aa EX PCM Upstream Modem on Hold ON HOLD This feature drastically reduces the amount of time it takes to establish a connection with your Internet Service Provider The characteristics of the last call are saved in your computer and retrieved for subsequent calls resulting in a shorter connection time This feature enhances your Modem Bla
7. Line jack Telephone cable provided To telephone line wall outlet Figure 2 3 Connecting the telephone line and telephone to your modem 3 Connect one end of the telephone cable provided to the wall outlet and the other end to the Telephone Line jack of the modem Installing Hardware 2 4 Notes on Before using the modem you need to connect your telephone line and telephone set to the modem card connecti ng the To ensure that the modem works properly know that tel eph one line Your modem cannot be used on party lines nor can it be used on toll or coin operated lines Contact your local telephone company for help if you are not sure about the suitability of your and telephone set telephone Dis This modem is intended for use on an analog telephone line also called a POTS Plain Old Telephone Service line This modem cannot be connected directly to a digital telephone line such as those commonly found in businesses Either obtain an analog line or an analog converter compatible with the telephone line you are using Installing Hardware 2 5 Installing and Testing the Modem Drivers Installing and Testing the Modem Drivers This chapter is organised as follows Installing the Modem Driver In Windows 98SE 2000 Me XP Testing the Modem Driver Installin g the 1 After you have installed the modem card turn on your computer Windows automatically detects Modem Driver In the modem card and device drivers
8. all copyright and other proprietary rights notices included on the originals of the Software 6 No Merger or Integration You may not merge any portion of the Software into or integrate any portion of the Software with any other program except to the extent expressly permitted by the laws of the jurisdiction where you are located Any portion of the Software merged into or integrated with another program if any will continue to be subject to the terms and conditions of this Agreement and you must reproduce on the merged or integrated portion all copyright and other proprietary rights notices included in the originals of the Software 7 Network Version If you have purchased a network version of the Software this Agreement applies to the installation of the Software on a single file server It may not be copied onto multiple systems Each node connected to the file server must also have its own license of a node copy of the Software which becomes a license only for that specific node 8 Transfer of License You may transfer your license of the Software provided that a you transfer all portions of the Software or copies thereof b you do not retain any portion of the Software or any copy thereof and c the transferee reads and agrees to be bound by the terms and conditions of this Agreement 9 Limitations on Using Copying and Modifying the Software Except to the extent expressly perm
9. information regarding the following The model number of your Creative product Error information on the screen and how it came about Information on the adapter cards which may be causing a conflict Hardware configuration information such as the base I O address IRQ line DMA channels used Motherboard information BIOS manufacturer version and chipset manufacturer Type and version of your operating system e g Windows 95 98 or Windows NT Windows 2000 or Windows Me D DOUCU D D If after using the Creative support services you believe your Creative product to be defective you should verify the purchase date and the take the appropriate action as detailed below Less than 30 days since date of purchase Should your store receipt indicate that the product is less than 30 days old you have the option of returning the full product to the Dealer Retailer for a replacement or credit The 30 day time period may not apply in all instances so please check the Dealer Retailer replacement credit terms More than 30 days since date of purchase Contact European Technical Support to clarify the nature of the problem and to obtain details of our repair replacement procedure Technical Support C 3 Retu rning a product Q Creative Labs requires that all returns for repair replacement must first be issued with an for re pair authorisation number therefore you need to contact Technical Support to receive this number Q Technical
10. of Creative as advocating or authorising the infringement of local and or international laws applicable to your jurisdiction SPECIAL PROVISIONS APPLICABLE TO THE EUROPEAN UNION IF YOU ACQUIRED THE SOFTWARE IN THE EUROPEAN UNION EU THE FOLLOWING PROVISIONS ALSO APPLY TO YOU IF THERE IS ANY INCONSISTENCY BETWEEN THE TERMS OF THE SOFTWARE LICENSE AGREEMENT SET OUT EARLIER AND IN THE FOLLOWING PROVISIONS THE FOLLOWING PROVISIONS SHALL TAKE PRECEDENCE DECOMPILATION You agree not for any purpose to transmit the Software or display the Software s object code on any computer screen or to make any hard copy memory dumps of the Software s object code If you believe you require information related to the interoperability of the Software with other programs you shall not decompile or disassemble the Software to obtain such information and you agree to request such information from Creative at the address listed earlier Upon receiving such a request Creative shall determine whether you require such information for a legitimate purpose and if so Creative will provide such information to you within a reasonable time and on reasonable conditions LIMITED WARRANTY EXCEPT AS STATED EARLIER IN THIS AGREEMENT AND AS PROVIDED UNDER THE HEADING STATUTORY RIGHTS THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHA
11. state Some countries states do not allow the exclusion of implied warranties so the above exclusion may not apply to you Creative disclaims all warranties of any kind if the Software was customized repackaged or altered in any way by any third party other than Creative LIMITATION OF REMEDIES AND DAMAGES THE ONLY REMEDY FOR BREACH OF WARRANTY WILL BE THAT SET FORTH IN THE WARRANTY CARD OR PRINTED MANUAL INCLUDED WITH THE SOFTWARE IN NO EVENT WILL CREATIVE OR ITS LICENSORS BE LIABLE FOR ANY INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES OR FOR ANY LOST PROFITS LOST SAVINGS LOSS OF USE LOST REVENUES OR LOST DATA ARISING FROM OR RELATING TO THE SOFTWARE OR THIS AGREEMENT EVEN IF CREATIVE OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IN NO EVENT WILL CREATIVE S LIABILITY OR DAMAGES TO YOU OR ANY OTHER PERSON EVER EXCEED THE AMOUNT PAID BY YOU TO USE THE SOFTWARE REGARDLESS OF THE FORM OF THE CLAIM Some countries states do not allow the limitation or exclusion of liability for incidental or consequential damages so the above limitation or exclusion may not apply to you PRODUCT RETURNS If you must ship the software to Creative or an authorized Creative distributor or dealer you must prepay shipping and either insure the Software or assume all risk of loss or damage in transit U S GOVERNMENT RESTRICTED RIGHTS All Software and related documentation are provided with restricted righ
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13. Double click the System icon 6 Inthe System Properties dialog box click the Device Manager tab and select your CD ROM drive 7 Click the Properties button 8 In the Properties dialog box click the Settings tab and select Auto Insert Notification 9 Click the OK button to exit from the dialog box Troubleshooting B 2 Resolving Hardware Conflicts Resolving Conflicts in Windows 98SE Me Y If you are unsure of which peripheral device is causing the conflict you can isolate the source of the problem by temporarily removing all devices except your modem and essential devices such as the disk controller After that add the devices back one at a time until the device that is causing the conflict is found Hardware conflicts may occur when two or more peripheral devices are set to use the same I O address IRQ line or DMA channel To resolve conflicts in Windows 98SE Windows 2000 Windows Me or Windows XP change the resource settings of your modem or the conflicting peripheral device using Device Manager To run Device Manager 1 Click Start gt Settings gt Control Panel 2 Click the System icon The System Properties dialog box appears 3 Click the Device Manager tab 4 Double click Modem 5 Select your modem and click the Properties button The Properties dialog box of the modem appears Click the Resources tab 7 Click the Use Automatic Settings check box to select it If this check box i
14. Fie Configure Help Figure 5 3 Modem Features 5 4 Technical Specifications Technical Specifications Plug and Play This appendix lists the general specifications of your modem U PCI specification compliant Q Plug and Play resources Table A 1 Plug and Play Resource Information DEPENDENT RESOURCE INFORMATION FUNCTIONS Choice 1 T O Port 3E8 to 3EF COM 3 IRQ 3 4 5 7 9 10 or 11 Choice 2 VO Port 2E8 to 2EF COM 4 IRQ 3 4 5 7 9 10 or 11 Choice 3 VO Port 2F8 to 2FF COM 2 IRQ 3 Choice 4 VO Port 3F8 to 3FF COM 1 IRO 4 VO Port 2A0 to 2A7 Choice 5 2A8 to 2AF Free For All 2D8 to 2DF IRO 3 4 5 7 9 10 11 or 15 Technical Specifications A 2 Data Features f Due to line conditions and FCC regulations your data rate may be lower Current FCC regulations limit download speeds to 53 kbps maximum Fax Features Video Conferencing Support D OOO 0 O O m Integrated data fax and voice mail modem 56 000 54 000 52 000 50 000 48 000 46 000 44 000 42 000 40 000 38 000 36 000 34 000 33 600 28 800 26 400 24 000 21 600 19 200 16 800 14 400 12 000 9 600 7 200 4 800 2 400 1 200 300 bps data speeds Compatibility with the following data modem standards e V 92 V 90 V 34 V 32bis V 32 V 23 V 22bis V 22A B and V 21 Bell 212A and 103J V42 LAPM and MNP2 4 error correction V 44 V 42bis and MNP5 data compression Co
15. NTABILITY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE LIMITATION OF REMEDY AND DAMAGES THE LIMITATIONS OF REMEDIES AND DAMAGES IN THE SOFTWARE LICENSE AGREEMENT SHALL NOT APPLY TO PERSONAL INJURY INCLUDING DEATH TO ANY PERSON CAUSED BY CREATIVE S NEGLIGENCE AND ARE SUBJECT TO THE PROVISION SET OUT UNDER THE HEADING STATUTORY RIGHTS STATUTORY RIGHTS Trish law provides that certain conditions and warranties may be implied in contracts for the sale of goods and in contracts for the supply of services Such conditions and warranties are hereby excluded to the extent such exclusion in the context of this transaction is lawful under Irish law Conversely such conditions and warranties insofar as they may not be lawfully excluded shall apply Accordingly nothing in this Agreement shall prejudice any rights that you may enjoy by virtue of Sections 12 13 14 or 15 of the Irish Sale of Goods Act 1893 as amended GENERAL This Agreement is governed by the laws of the Republic of Ireland The local language version of this agreement shall apply to Software acquired in the EU This Agreement is the entire agreement between us and you agree that Creative will not have any liability for any untrue statement or representation made by it its agents or anyone else whether innocently or negligently upon which you relied upon entering this Agreement unless such untrue statement or representation was made fraudulently Sa
16. Support will communicate how to return the product in question for repair replacement QO You should only return the hardware item in question and return it to the address provided by Technical Support Please retain all software accessories and the original packaging Q Please quote the authorisation number clearly on the outside of the packaging in which you return the hardware item Q After receiving the hardware Creative will process the return Creative may replace or repair the product with new or re conditioned parts and the faulty parts will become the property of Creative The warranty period for your repaired replacement item is 90 days from the date of shipment from Creative or what is left on the original item s warranty whichever is longer To avoid tariffs when shipping a product to Creative Labs from outside the E U or from zones with special tax status you must complete the relevant customs documentation before shipping the product Q pe ratin g Hours Knowledgebase Available on line 24 hours a day Webchat 10 00 18 30 CETMonday Friday U Telephone 10 30 19 00 CETMonday Friday Closed Sat Sun amp Public Holidays Technical Support C 4 Limited Warranty What this warranty does not cover V ij This warranty gives you specific legal rights You may have other rights which vary from country to country Certain limitations in this warranty are not permitted by the jurisdiction of some countr
17. THE SOFTWARE PROMPTLY RETURN WITHIN 15 DAYS THE SOFTWARE ALL RELATED DOCUMENTATION AND ACCOMPANYING ITEMS TO THE PLACE OF ACQUISITION FOR A REFUND This is a legal agreement between you and Creative Technology Ltd and its subsidiaries Creative This Agreement states the terms and conditions upon which Creative offers to license the software sealed in the disk package together with all related documentation and accompanying items including but not limited to the executable programs drivers libraries and data files associated with such programs collectively the Software LICENSE 1 Grant of License The Software is licensed not sold to you for use only under the terms of this Agreement You own the disk or other media on which the Software is originally or subsequently recorded or fixed but as between you and Creative and to the extent applicable its licensors Creative retains all title to and ownership of the Software and reserves all rights not expressly granted to you The license under this Section 1 is conditioned upon your compliance with all of your obligations under this Agreement Creative grants to you the right to use all or a portion of this Software provided that a the Software is not distributed for profit b the Software is used only in conjunction with Creative s family of products c the Software may NOT be modified d all copyright notices are maintained on the Soft
18. User Manual Creative Modem Blaster V 92 PCI DI5732 Information in this document is subject to change without notice and does not represent a commitment on the part of Creative Technology Ltd No part of this manual may be reproduced or transmitted in any form or by any means electronic or mechanical including photocopying and recording for any purpose without the written permission of Creative Technology Ltd The software described in this document is furnished under a license agreement and may be used or copied only in accordance with the terms of the license agreement It is against the law to copy the software on any other medium except as specifically allowed in the license agreement The licensee may make one copy of the software for backup purposes Copyright 2002 Creative Technology Ltd All rights reserved Version 1 0 April 2002 Modem Blaster is a registered trademark of Creative Technology Ltd in the United States and or other countries Microsoft MS DOS and Windows are registered trademarks of Microsoft Corporation All rights reserved All other products are trademarks or registered trademarks of their respective owners Creative End User Software License Agreement Version 2 5 July 2001 PLEASE READ THIS DOCUMENT CAREFULLY BEFORE INSTALLING THE SOFTWARE BY INSTALLING AND USING THE SOFTWARE YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT DO NOT INSTALL OR USE
19. are in violation of this Agreement you hereby indemnify hold harmless and defend Creative from and against any and all claims or lawsuits including attorney s fees and costs that arise result from or are connected with the use or distribution of the Software in violation od this Agreement EXCEPT AS STATED ABOVE IN THIS AGREEMENT THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE CREATIVE IS NOT OBLIGATED TO PROVIDE ANY UPDATES UPGRADES OR TECHNICAL SUPPORT FOR THE SOFTWARE Further Creative shall not be liable for the accuracy of any information provided by Creative or third party technical support personnel or any damages caused either directly or indirectly by acts taken or omissions made by you as a result of such technical support You assume full responsibility for the selection of the Software to achieve your intended results and for the installation use and results obtained from the Software You also assume the entire risk as it applies to the quality and performance of the Software Should the Software prove defective you and not Creative or its distributors or dealers assume the entire cost of all necessary servicing repair or correction This warranty gives you specific legal rights and you may also have other rights which vary from country state to country
20. cil Directive a Directive 89 336 EEC 92 31 EEC EMC 73 23 EEC LVD 73 23 EEC as amended by directive 93 68 EEC Copyright Information for users of Creative products Certain Creative products are designed to assist you in reproducing material for which you own the copyright or are authorized to copy by the copyright owner or by exemption in applicable law Unless you own the copyright or have such authorization you may be violating copyright law and may be subject to payment of damages and other remedies If you are uncertain about your rights you should contact your legal advisor It is your responsibility when using a Creative product to ensure there is no infringement of applicable laws on copyright whereby the copying of certain materials may require the prior consent of the copyright owners Creative disclaims any liability with regard to any illegal use of the Creative product and Creative shall in no event be liable with regard to the origin of any data stored in a compressed audio file You acknowledge and agree that the use of MP3 Codecs in real time broadcasting terrestrial satellite cable or other media or broadcasting via Internet or other networks such as but not limited to intranets etc in pay audio or pay on demand applications is not authorised and or licensed http www iis fhg de amm Contents Introduction Before You Begin vcc cccssssccecssisssscctscsssssescsscescvsscensescusscccsecsccsc
21. ction iii 1 About Your Modem About Your Modem Jacks Place the modem card in front of you as you go through this chapter This will help you identify the various components found on your modem card Jacks are one hole connecting interfaces on your modem card They allow you to attach other devices to your card Jacks are found on the rear panel of your modem card The jacks on your modem card can be seen in Figure 1 1 Rear Panel Phone Jack The Phone jack allows you to connect a telephone to the card This jack may differ in certain countries Telephone Line Jack The Telephone Line jack allows you to connect to a telephone line for data transmission and document faxing Figure 1 1 The jacks on your modem card About Your Modem 1 2 Installing Hardware Installation Steps Step Prepare your computer AN Turn off the main power supply and disconnect your computer s power cord Systems using an ATX power supply unit with soft power off may still be powering the PCI slot This can damage your modem card when it is inserted into the slot Turn off your computer and all peripheral devices Touch a metal plate on your system to ground yourself and to discharge any static electricity and then unplug the power cord from the wall outlet Remove your computer casing Remove the metal bracket from an unused PCI slot as shown in Figure 2 1 Put the screw aside
22. e due to a conflict between the modem and another Figure 3 4 peripheral device To resolve the conflict you must change the settings on your modem see Resolving Conflicts in Windows 2000 XP on page B 4 Installing and Testing the Modem Drivers 3 5 Uninstalling the Modem Uninstalling the Modem Unin stalling the You may at times need to uninstall and then reinstall the modem to correct problems change Modem configurations or make version upgrades The following instructions tell you how to uninstall the modem In Windows 98SE r Click Start gt Settings gt Control Panel 2 Double click the Add Remove Programs icon The Add Remove Programs Properties x Add Remove Programs Properties dialog box similar Instal Urinstal Windows Setup Startup Disk to Figur e 4 1 appears A To net a new program from a floppy disk or CD ROM 3 Click the Install Uninstall tab and then click Creative rS l Modem Blaster V 92 DI5732 Click the Add Remove button T e e ed components select it from the list and click 5 Click the OK button Add Remove 3l 6 Turn off your computer and remove the modem card Add Remove OK Cancel Appl Figure 4 1 Uninstalling the Modem 4 2 In Windows 2000 In Windows Me r Click Start gt Settings gt Control Panel Double click the Add Remove Programs icon When a dialog box similar to Figure 4 2 appears click the Change or Remove Programs button
23. e when using the modem The IRQ of the modem is either in conflict with another device or is mis reported in Windows To solve this problem Many chipsets have IRQ routing drivers for Windows If you have an internal modem and these drivers do not work or do not exist on your system changing the slot of the modem card may help Troubleshooting B 5 Technical Support Knowledgebase ad We are committed to giving you the best products aswell as the best service by providing you with a comprehensive suite of eService options complemented by telephone support With Creative s eService strategy we deliver the best possible customer experience using our multilingual Customer support portal interactive chat email support and our self service knowledgebase The European support area on our website at www europe creative com contains the following options Creative s Self service knowledgebase empowers you to quickly resolve your queries by using natural language support and stepping you through targeted questions to help pinpoint the best solution to your particular problem Should you need additional help you can escalate your query online through live chat or email ensuring that you receive the best possible service in the manner that is most comfortable to you Technical Support C 1 Wi b h Creative s interactive TextChat enables you to contact our Technical Support team through a ebchat real time chat facility Additional f
24. eatures such as web page pushing collaborative browsing and file and brochure exchange transform your chat session into a fully interactive support CO experience eMail Should you not obtain a solution to your query using our Knowledgebase system you can click the Not Solved button located at the bottom of any suggested solution document to escalate your query via eMail If you do not have access to our website then you can mail us directly at support europe creative com You have the option to contact our service support team via telephone Telephone numbers can be found in the Creative European Contact Centre section below Telephone The Creative website offers a range of updates and drivers for our products in a variety of Download Drivers i operating systems oc Download Manuals Browse Creative s extensive library of product installation and user guides to find documentation for your Creative product J Br 7 Native Language Support Closed Sat Sun amp Public Holidays Not applicable for all products Technical Support C 2 If You Have a Problem Not applicable for all products Please retain all contents including packaging and proof of purchase until you are fully satisfied with your product If you have a problem installing or using your Creative product please use the Creative eServices and or telephone support for assistance Should you contact Technical Support you may be asked for
25. fety amp Regulatory Information The following sections contain notices for various countries CAUTION This device is intended to be connected by the user to a CSA TUV UL certified listed IBM AT or compatible personal computer in the manufacturer s defined operator access area Check the equipment operating installation manual and or with the equipment manufacturer to verify confirm if your equipment is suitable for devices ATTENTION Ce p riph rique est destin a tre connect par l utilisateur un ordinateur IBM AT certifi ou list CSA TUV UL ou compatible l int rieur de la zone d acc s d finie par le fabricant Consulter le mode d emploi guide d installation et ou le fabricant de l appareil pour v rifier ou confirmer qu il est possible de connecter d autres p riph riques votre syt me Notice for the USA FCC Part 15 This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However this notice is not a guarantee that interference will not occur in a particular installation If this equipment does cause harmful interfe
26. for use later metal bracket PCI slot SS SC DU ISA slot Figure 2 1 Removing a metal bracket Installing Hardware 2 2 Step 2 Insert the modem card AN Do not force the modem card into the slot Make sure that the gold finger PCI connector on the modem card is aligned with the motherboard before you insert the card into the PCI expansion slot If it does not fit properly gently remove it and try again Step 3 Connect to power supply Align the modem card with the unused PCI slot and press the card gently but firmly into the slot as shown in Figure 2 2 2 Secure the modem card with the screw you had placed aside earlier Fasten the modem card and bracket with a screw Unused brackets Y U PCI slot ISA slot Figure 2 2 Aligning the modem card against the slot 1 Replace the computer casing 2 Plug the power cord back into the wall outlet and then turn on the computer To install drivers and applications refer to Installing and Testing the Modem Drivers on page 3 2 Installing Hardware 2 3 Step 4 Connect to 1 Locate the most convenient telephone wall outlet i If a telephone set is already connected to it unplug the telephone cable from the wall outlet telephone line and 2 Connect the telephone cable from a telephone set to the Phone jack of the modem telephone set ra Modem card Telephone set j A A a 2 LT Phone jack j Telephone
27. ies so some limitations here may not apply to you Creative Labs Ireland Limited Creative warrants to you the original buyer and holder of this warranty as it stands in the accompanying warranty card that the hardware product will be free of defects in materials and workmanship for a period of two 2 years after the date of purchase or such other period as may be expressly specified by Creative or required by applicable law Warranty Period Creative s entire liability and your remedy will be at Creative s sole discretion the repair or replacement with the same or similar model of any hardware or accompanying item s not meeting the Limited Warranty explained above that is returned to Creative s authorised distributor or dealer during the Warranty Period with a copy of your receipt To the maximum extent permitted by applicable law Creative disclaims all other warranties and conditions expressed or implied including the conditions of quality merchantability or fitness for a particular purpose with respect to the use of this product Creative also disclaims any obligation to support products for all operating environments for example by ensuring interoperability with future versions of software or hardware In no event shall Creative or its licensors be liable for any indirect incidental special or consequential loss or for any lost profits savings or data arising from or relating to the use of this product e
28. itted by this Agreement or by the laws of the jurisdiction where you acquired the Software you may not use copy or modify the Software Nor may you sub license any of your rights under this Agreement You may use the software for your personal use only and not for public performance or for the creation of publicly displayed videotapes 10 Decompiling Disassembling or Reverse Engineering You acknowledge that the Software contains trade secrets and other proprietary information of Creative and its licensors Except to the extent expressly permitted by this Agreement or by the laws of the jurisdiction where you are located you may not decompile disassemble or otherwise reverse engineer the Software or engage in any other activities to obtain underlying information that is not visible to the user in connection with normal use of the Software In particular you agree not for any purpose to transmit the Software or display the Software s object code on any computer screen or to make any hardcopy memory dumps of the Software s object code If you believe you require information related to the interoperability of the Software with other programs you shall not decompile or disassemble the Software to obtain such information and you agree to request such information from Creative at the address listed below Upon receiving such a request Creative shall determine whether you require such information for a legitimate purpose and if so C
29. m 5 Click the More Info button to display the response status of um besoin ios your modem RACOM4 No Modem Installed If your modem is not responding it may be due to a conflict between the modem and another peripheral device To resolve the conflict you must change the settings on your Je S Ee modem see Resolving Conflicts in Windows 98SE Me on page B 3 Figure 3 1 Installing and Testing the Modem Drivers 3 3 In Windows 2000 In Windows Me r Click Start gt Settings gt Control Panel Double click the Phone and Modems icon The Phone and Modems Options dialog box appears Click the Modems tab Click your Creative Modem Blaster V 92 DI5732 and then click the Properties button The Creative Modem Blaster V 92 DI5732 Properties dialog box similar to Figure 3 2 appears Click the Diagnostics tab Click the Query Modem button to display the response status of your modem If your modem is not responding it may be due to a conflict between the modem and another peripheral device To resolve the conflict you must change the settings on your modem see Resolving Conflicts in Windows 2000 XP on page B 4 Click Start gt Settings gt Control Panel Double click the Modems icon The Modems Properties dialog box similar to Figure 3 3 appears Click the Diagnostics tab Click the COM port that has been assigned to your modem Click the More Info button to display the response status of your modem
30. mpression line control and error control are implemented in the hardware Therefore no special drivers or libraries are needed to take advantage of higher speeds and data reliability Automatic dial and answer capabilities Supports Class 1 fax commands Fax speeds up to 14 400 bps for send and receive Compatibility with the following fax modem transmission standards V 17 14400 bps V 21 Channel 2 300 bps e V 27ter 7200 bps e V 29 9600 bps Supports ITU V 92 standard to allow high performance video conferencing over standard phone lines and the internet Video conferencing standards are H 324 and H 323 Technical Specifications A 3 Troubleshooting Problems Installing Software This appendix provides tips and solutions for resolving some of the problems you might encounter with Creative Modem Blaster V 92 PCI DI5732 either during installation or normal use The installation does not start automatically after the Creative Modem Blaster Installation CD is inserted The AutoPlay feature in your Windows system may not be enabled To start the installation program through the My Computer shortcut menu 1 Double click the My Computer icon on your Windows desktop 2 Inthe My Computer window right click the CD ROM drive icon 3 On the shortcut menu click AutoPlay and follow the instructions on the screen To enable AutoPlay through Auto Insert Notification 4 Click Start gt Settings gt Control Panel 5
31. ncluding all ownership rights You agree that CDDB Inc may enforce its rights under this Agreement against you directly in its own name The CDDB Client and each item of CDDB Data are licensed to you AS IS CDDB makes no representations or warranties express or implied regarding the accuracy of any CDDB Data from in the CDDB Servers CDDB reserves the right to delete data from the CDDB Servers or to change data categories for any cause that CDDB deems sufficient No warranty is made that the CDDB Client or CDDB Servers are error free or that functioning of CDDB Client or CDDB Servers will be uninterrupted CDDB is not obligated to provide you with any new enhanced or additional data types or categories that CDDB may choose to provide in the future CDDB DISCLAIMS ALL WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE TITLE AND NON INFRINGEMENT CDDB does not warrant the results that will be obtained by your use of the CDDB Client or any CDDB Server IN NO CASE WILL CDDB BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTIAL DAMAGES OR FOR ANY LOST PROFITS OR LOST REVENUES TERMINATION The license granted to you is effective until terminated You may terminate it at any time by returning the Software including any portions or copies thereof to Creative The license will also terminate automatically without any notice from Creative if you fail to com
32. onitor printer or any computer cable Troubleshooting B 4 The modem cannot connect to the Internet at 56 000 bps This may be due to line conditions in your area Due to FCC regulations and or line conditions it is not always possible to achieve the maximum data rate To solve this problem Try moving the telephone line away from any power source monitor printer or computer cable The modem or communications software fails to detect that the remote user has hung up The modem or communications software relies on the dial tone busy tone or silence period to detect that a remote user has hung up This detection may fail due to one of the following reasons e Your local telephone system does not generate the dial or busy tone when the remote user hangs up The silent period for the modem or communications software to detect that the remote user has hung up is not long enough The modem or communications software cannot detect a different dial or busy tone For example if you are connecting to a PABX system the dial or busy tone generated is different from the usual dial or busy tone To solve this problem Prompt the remote user to respond This may however result in a long delay before the communications software responds to the remote user hanging up To minimise this delay modify the following settings e Voice message recording time Number of prompts Time to wait for a response after prompting No dial ton
33. ply with any term or condition of this Agreement You agree upon such termination to return the Software including any portions or copies thereof to Creative Upon termination Creative may also enforce any rights provided by law The provisions of this Agreement that protect the proprietary rights of Creative will continue in force after termination LIMITED WARRANTY Creative warrants as the sole warranty that the disks on which the Software is furnished will be free of defects as set forth in the Warranty Card or printed manual included with the Software No distributor dealer or any other entity or person is authorized to expand or alter this warranty or any other provisions of this Agreement Any representation other than the warranties set forth in this Agreement will not bind Creative Creative does not warrant that the functions contained in the Software will meet your requirements or that the operation of the Software will be uninterrupted error free or free from malicious code For purposes of this paragraph malicious code means any program code designed to contaminate other computer programs or computer data consume computer resources modify destroy record or transmit data or in some other fashion usurp the normal operation of the computer computer system or computer network including viruses Trojan horses droppers worms logic bombs and the like INDEMNIFICATION BY YOU If you distribute the Softw
34. reative will provide such information to you within a reasonable time and on reasonable conditions In any event you will notify Creative of any information derived from reverse engineering or such other activities and the results thereof will constitute the confidential information of Creative that may be used only in connection with the Software 11 For Software With CDDB Features This package includes applications which may contain software from CDDB Inc of Berkeley California CDDB The software from CDDB the CDDB Client enables the application to do online disc identification and obtain music related information including name artist track and title information CDDB Data from online servers CDDB Servers and to perform other functions You agree that you will use CDDB Data the CDDB Client and CDDB Servers for your own personal non commercial use only You agree not to assign copy transfer or transmit the CDDB Client or any CDDB Data to any third party YOU AGREE NOT TO USE OR EXPLOIT CDDB DATA THE CDDB CLIENT OR CDDB SERVERS EXCEPT AS EXPRESSLY PERMITTED HEREIN You agree that your non exclusive license to use the CDDB Data the CDDB Client and CDDB Servers will terminate if you violate these restrictions If your license terminates you agree to cease any and all use of the CDDB Data the CDDB Client and CDDB Servers CDDB reserves all rights in CDDB Data the CDDB Client and the CDDB Servers i
35. rence to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try one or more of the following measures Q Reorient or relocate the receiving antenna Q Increase the distance between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Q Consult the dealer or an experienced radio TV technician CAUTION To comply with the limits for the Class B digital device pursuant to Part 15 of the FCC Rules this device must be installed in computer equipment certified to comply with the Class B limits AII cables used to connect the computer and peripherals must be shielded and grounded Operation with non certified computers or non shielded cables may result in interference to radio or television reception Modifications Any changes or modifications not expressly approved by the manufacturer of this device could void the user s authority to operate the device Notice for Canada This apparatus complies with the Class B limits for radio interference as specified in the Canadian Department of Communications Radio Interference Regulations Cet appareil est conforme aux normes de CLASSE B d interf rence radio tel que sp cifi par le Minist re Canadien des Communications dans les r glements d interf rence radio Compliance This product conforms to the following Coun
36. s already selected you need to go to the Properties dialog box of the conflicting peripheral device and select the same check box there 8 Restart your system to allow Windows 98SE Me to reassign resources to your modem and or the conflicting peripheral device Troubleshooting B 3 Resolving Conflicts in Windows 2000 XP Problems with Your Modem To run Device Manager Click Start gt Settings gt Control Panel Click the System icon The System Properties dialog box appears Click the Hardware tab Click the Device Manager button Double click Modem Right click the name of your modem A menu appears Select the Properties option Click the Resources tab Click the Use Automatic Settings check box to select it If this check box is already selected you need to go to the Properties dialog box of the conflicting peripheral device and select the same check box there SOP 100 SON AD o MO 1 10 Restart your system to allow Windows 2000 XP to reassign resources to your modem and or the conflicting peripheral device The modem fails to accept commands to dial or answer a call There may be an improper telephone line connection Check the following Make sure the telephone cable is attached to the Telephone Line Jack e Check that all devices are turned on There is interference on the telephone line that is connected to the modem To solve this problem Try moving the telephone line away from any power source m
37. ssvecsecscbescncesessevevceccacessessencnesgessavesceasssevenenceeses ii Package Contents 12 eden enmt an a Al Recording Model and Serial Numbers eese tenete tenentes ii Checking System Requirement seessseesseessssresetestesrssesstsstesrssrsstesresrssrenresresneeneerenresneeneeersnrsree 1 Doc m n Conventions RE BL m iii About Your Modem Installing Hardware Installation Steps ccona r eR EA EEEE E E voe 2 2 Step 1 Prepare your COMPU sssccesssssecsesseeesesseseseesesvanssosiadnvassonsinisssveseusssvsvaseieasensssevsnsapenseys 2 2 Step 27 Insert the moderni card eet eet re tesi brescia echo 2 3 Step 3 Connect to power supply seseeeeeeeeeeeeeeeenenee tette nenen ene tete tenen ene te tenenene tenens 2 3 Step 4 Connect to telephone line and telephone set seen 2 4 Notes on connecting the telephone line and telephone set Installing and Testing the Modem Drivers Installing the Modem Driver In Windows 98SE 2000 Me XP esee 9 2 Testing the Modemi Dyer MD 3 3 In Windows 98SE 3 3 In Windows 2000 sesbcesteve 3 4 In Windows Me T In Windows XP 3 5 Uninstalling the Modem Uninstalling the Modeim rete tete iter eerie riii eee In Windows 98SE In Windows 2000 T Windows M 4 X
38. ster s data upload speed from 33 6 Kbps to a maximum of 48 Kbps This feature allows you to answer an incoming call even when you are surfing the Internet Check with your local Internet Service Provider to ascertain that this feature is supported in your area Modem on Hold suspends the data connection between your modem and the ISP so that you can pick up your phone and receive an incoming call in the usual way while surfing the Internet When your call is complete the modem reconnects you to the Internet For more information on Modem on Hold visit http www v92 com Modem Features 5 3 Using Modem 1 Ifa call comes in while you are on the Internet the FaxTalk NetOnHold on Hold FaxTalk N etOnHold dialog box similar to Figure 5 1 FRE mcm appears click the Accept Call button You have two BEA E minutes to complete your call The call is I automatically cut off after two minutes During the software installation when selecting the drivers and applications to install be sure that the FaxTalk NetOnHold check box is selected Besure to enable FaxTalk Figure 5 1 NetOnHold whenever you 2 After completing you call click the Disconnect Call E STATNI restart your computer By button LEER default FaxTalk NetOnHold is disabled Your phone line needs to be Call waiting enabled to support Modem on Hold Figure 5 2 3 A dialog box similar to Figure 5 3 appears The orla modem will reconnect to the Internet
39. ted to advertising with respect to the Software If any provision of this Agreement is deemed invalid or unenforceable by any country or government agency having jurisdiction that particular provision will be deemed modified to the extent necessary to make the provision valid and enforceable and the remaining provisions will remain in full force and effect For questions concerning this Agreement please contact Creative at the address stated above For questions on product or technical matters contact the Creative technical support center nearest you ADDENDUM TO THE MICROSOFT SOFTWARE LICENSE AGREEMENT IMPORTANT By using the Microsoft software files the Microsoft Software provided with this Addendum you are agreeing to be bound by the following terms If you do not agree to be bound by these terms you may not use the Microsoft Software The Microsoft Software is provided for the sole purpose of replacing the corresponding files provided with a previously licensed copy of the Microsoft software product ORIGINAL PRODUCT Upon installation the Microsoft Software files become part of the ORIGINAL PRODUCT and are subject to the same warranty and license terms and conditions as the ORIGINAL PRODUCT If you do not have a valid license to use the ORIGINAL PRODUCT you may not use the Microsoft Software Any other use of the Microsoft Software is prohibited Nothing in this Agreement shall be construed on the part
40. ts Use duplication or disclosure by the U S Government is subject to restrictions as set forth in subdivision b 3 ii of the Rights in Technical Data and Computer Software Clause at 252 227 7013 If you are sub licensing or using the Software outside of the United States you will comply with the applicable local laws of your country U S export control law and the English version of this Agreement CONTRACTOR MANUFACTURER The Contractor Manufacturer for the Software is Creative Technology Ltd 31 International Business Park Creative Resource Singapore 609921 GENERAL This Agreement is binding on you as well as your employees employers contractors and agents and on any successors and assignees Neither the Software nor any information derived therefrom may be exported except in accordance with the laws of the U S or other applicable provisions This Agreement is governed by the laws of the State of California except to the extent federal law governs copyrights and federally registered trademarks This Agreement is the entire agreement between us and you agree that Creative will not have any liability for untrue statement or representation made by it its agents or anyone else whether innocently or negligently upon which you relied upon entering this Agreement unless such untrue statement or representation was made fraudulently This Agreement supersedes any other understandings or agreements including but not limi
41. ven if Creative or its licensors have been advised of the possibility of such loss Specifically this warranty does not cover failures of the product which result from accident abuse misuse alterations by persons other than Creative or its authorized repair agents moisture corrosive environments shipping high voltage surges or abnormal working conditions This warranty does not cover normal wear and tear You are specifically advised to take a backup copy of any software provided with the Creative product for security purposes Technical Support C 5 CREATIVE LABS IRELAND LTD Technical Support Department Ballycoolin Business Park Blanchardstown Dublin 15 Ireland Fax 353 1 8205052 United Kingdom Tel 353 1 4333200 Germany Tel 353 1 4380000 Ireland Tel 353 1 8207555 France Tel 353 1 4333220 Spain Tel 353 1 4380020 Please note that international call rates will apply Please contact your telecoms company to verify the exact rate you will be charged Italy Tel 353 1 4333210 Austria Tel 353 1 4380060 Belgium Tel 353 1 4333291 Denmark Tel 353 1 4333230 Finland Tel 353 1 4333270 Norway Tel 353 1 4333240 Sweden Tel 353 1 4380030 Creative European Contact Centre Holland Tel 353 1 4333272 Switzerland Tel 353 1 4380070 Portugal Tel 353 1 4380010 Czech Republic Tel 353 1 4333280 Poland Tel 353 1 4380040 Hungary Tel 353 1 4333290 Russia Tel 353
42. ware and e The licensee end user agrees to be bound by the terms of this agreement 2 For Use on a Single Computer The Software may be used only on a single computer by a single user at any time You may transfer the machine readable portion of the Software from one computer to another computer provided that a the Software including any portion or copy thereof is erased from the first computer and b there is no possibility that the Software will be used on more than one computer at a time 3 Stand Alone Basis You may use the Software only on a stand alone basis such that the Software and the functions it provides are accessible only to persons who are physically present at the location of the computer on which the Software is loaded You may not allow the Software or its functions to be accessed remotely or transmit all or any portion of the Software through any network or communication line 4 Copyright The Software is owned by Creative and or its licensees and is protected by United States copyright laws and international treaty provisions You may not remove the copyright notice from any copy of the Software or any copy of the written materials if any accompanying the Software 5 One Archival Copy You may make one 1 archival copy of the machine readable portion of the Software for backup purposes only in support of your use of the Software on a single computer provided that you reproduce on the copy
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