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1. Ea a a Tommi D a Install memory cards 11 Complete the steps in Removing the system board shield on page 10 Unpack the printer memory card Avoid touching the connection points along the edge of the card Save the packaging Align the notches on the bottom of the card with the notches on the connector Guide the card between the latches on each end of the connector and push the card firmly into the connector Make sure each latch fits over the notch on each end of the memory card 6 Reattach the metal shield and side cover See page 12 for instructions Reinstalling the system board shield Align the metal shield between the top and bottom grooves and slide it all the way back 2 Tighten the bottom three screws and reattach the top screw to keep the shield in place Install memory cards 12 Reattaching the printer side cover 1 Align the top and bottom tabs with the corresponding slots 2 As you close the printer side cover push the oval tabs firmly into the slots 3 Close the printer front cover Install memory cards 13 Step 5 Load paper eee S s Your printer has two standard paper sources tray 1 which holds up to 150 sheets of plain paper and a single sheet manual feed Use tray 1 for most print jobs Use the manual feed to feed a single page transparency envelope label or card stock Top You can increase your printer paper pee
2. Are stuck together Are damaged in any way Contain windows holes perforations cutouts or embossing Use metal clasps string ties or metal folding bars Have postage stamps attached Have any exposed adhesive when the flap is in the sealed position Load paper 16 4 Extend the front paper support on the top output bin until you hear a Click 5 it you are printing on legal size paper completely extend the front paper support 6 Open the front output door for a straight through paper path if you are printing on special media 7 Slide the paper guides against the edges of the paper or envelopes 8 Select the paper size and type from your software application 9 Select the number of copies from your software application or printer driver if you are printing multiple copies 10 Start your print job Note If you load any print media other than plain letter or A4 paper in trays 1 or 2 make sure you change the Paper Type and Paper Size settings for that tray Refer to the Publications CD for detailed information Load paper 17 Loading the optional 250 sheet tray 1 Grasp the tabs on either side of the tray and pull it completely out of the printer 2 Make sure the metal plate is pressed down before inserting the tray into the printer After the tray is inserted the metal plate springs back up so the paper can feed into the printer Load paper 18 3 If loading
3. If Status is Not Connected your LAN drop may not be active or your network cable may be malfunctioning Consult your network support person for a solution and then print another Network Setup page to verify that you are connected to your network Save the network setup page for later use Verify printer setup 35 What do I do next Task Go to page Configure for TCP IP 37 Distribute information to users 42 Verify printer setup 36 Step 9 Configure for TCP IP eee S Assigning a printer IP address If you have TCP IP available on your network we recommend that you assign an IP address to the printer If your network is using DHCP an IP address is automatically assigned after you connect the network cable to the printer 1 Look for the address under the TCP IP heading on the Network Setup page you printed in Printing setup pages on page 35 2 Go to Verifying the IP settings on page 38 and begin with step 2 If your network is not using DHCP then you must manually assign an IP address to the printer One of the easiest ways is to use the Print Server TCP IP Setup Utility on the drivers CD Launch the CD click View Documentation gt Network Printer Install Look for information about using the Print Server TCP IP Setup Utility To use this utility you need to know the printer 12 digit physical address or Universally Administered Address UAA Look for the UAA entry
4. A USB port is standard on most base models Windows 98 SE Windows Me Windows 2000 and Windows XP operating systems support USB connections Some UNIX Linux and Macintosh computers also support USB connections Refer to your computer operating system documentation to see if your system supports USB To attach the printer to a computer 1 Connect the printer to the computer using a USB or parallel cable A USB port requires a USB cable such as Lexmark part number 12A2405 2 m 6 5 ft Be sure to match the USB symbol on the cable to the USB symbol on the printer 2 Plug one end of the printer power cord into the socket at the back of the printer and the other end into a properly grounded outlet 3 Turnon your printer After the printer completes its internal tests the Ready message indicates that the printer is ready to receive jobs Attach cables 24 Parallel cable Attaching a network cable Ethernet cable Use Category 5 cable with an RJ 45 connector for the standard network port If you see a message other than Ready on the display refer to the publications CD for instructions on clearing the message Click Printing and then click Understanding printer messages 4 Turn on your computer and any other peripherals 5 Go Install drivers for local printing on page 27 A parallel port requires an IEEE 1284 compliant parallel cable such as Lexmark part number 1329605 3 m 10 ft or 1427498 6 m
5. Continue Cancel O The printer prompts you to load another sheet of media in the manual feed The printer detects a jam Press and release Continue twice quickly to display the secondary paper jam light sequence Understanding the operator panel lights 48 The printer alerts you that the toner is getting low To use the remaining Ready Data toner remove the print cartridge gently shake it back and forth and Tenet Low reinsert it When the print fades or no longer prints satisfactorily replace the print cartridge Load Paper On the Lexmark E321 the Toner Low light does not come on if the Paper Jam 1 500 page starter print cartridge is installed Error Press Continue OO Continue Cancel A secondary error has occurred 1 Quickly press and release Continue twice to display the Ready Data secondary error code light sequence Toner Low 2 Refer to the Understanding the Operator Panel Lights section in Leea Feer the Publications CD for information on what the light sequence means and what you can do Paper Jam Error Press Continue OO Continue Cancel Understanding the operator panel lights 49 The printer has a service error Turn the printer off and back on If the mist ORE lights are still blinking contact your point of purchase g Toner Low ee Load Paper eS ape Jam Error E en Continue Continue Cancel U
6. Troubleshooting tips 51 Problem What to do The paper fails to feed from tray 1 e Make sure tray 1 is selected from the printer driver e Remove the paper from tray 1 and fan the paper The paper fails to feed from the optional Make sure optional 250 sheet tray is selected from the printer 250 sheet tray driver Make sure the tray is pushed all the way in Make sure the metal plate is pressed down Make sure the paper is under both corner bucklers Make sure the paper does not exceed the stack height indicator Remove the paper from the optional 250 sheet tray and fan the paper Troubleshooting tips 52 Statement of Limited Warranty E Lexmark International Inc Lexington KY This warranty applies to the United States and Canada For customers outside the U S and Canada refer to the country specific warranty information that came with your printer Lexmark E321 E323 This Statement of Limited Warranty applies to this product if it was originally purchased for your use and not for resale from Lexmark or a Lexmark remarketer referred to in this statement as Remarketer Warranty Lexmark warrants that this product e Is manufactured from new parts or new and serviceable used parts which perform like new parts e ls free from defects in material and workmanship e Conforms to Lexmark s official published specifications e ls in good working order If this product does not
7. 0 8704 440 044 In other countries contact your point of purchase References in this publication to products programs or services do not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by the manufacturer are the user s responsibility Lexmark and Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries PCL is a registered trademark of the Hewlett Packard Company PostScript is a registered trademark of Adobe Systems Incorporated Other trademarks are the property of their respective owners Copyright 2002 Lexmark International Inc All rights reserved UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense FCC emissions information This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 Thi
8. 20 ft You can attach your Lexmark E323n printer to a network using standard network cables A 10BaseT 100BaseTx Fast Ethernet port is standard on the network model To attach the printer to a network 1 Make sure the printer is turned off and unplugged 2 Plug one end of the standard network cable into a LAN drop or hub and the other end into the Ethernet port on the back of the printer The printer automatically adjusts for the network speed Plug one end of the printer power cord into the socket at the back of the printer and the other end into a properly grounded outlet Now turn on the printer After the printer completes its internal tests the Ready message indicates that the printer is ready to receive jobs Attach cables 25 Note If you see a message 5 Turn on your computer and any other peripherals other than Ready on the 6 Conti eee ee l display refer to the ontinue with Verify printer setup on page 35 publications CD for instructions on clearing the message Look for information about understanding printer messages Attach cables 26 Step 7 Install drivers for local printing eee t S O A local printer is a printer attached to your computer using a USB or parallel cable f your printer is attached to a network instead of your computer skip this step and go to Step 8 Verify printer setup on page 35 Note For Windows A printer driver is softwa
9. YX s Light is blinking slowly Yer my OO Continue Cancel Press Continue e Press Continue briefly approximately one second to restart the printer e Press and release Continue twice quickly to display an error code Press Cancel e Press and release Cancel to cancel the job currently printing e Press and hold Cancel until all of the lights come on to reset the printer Understanding the operator panel lights 45 Ready Data Toner Low Load Paper Paper Jam Error Press Continue O Continue Cancel O ooo0oo00 Ready Data Toner Low Paper Jam Error Press Continue OA z Load Paper OO Continue Cancel The printer is ready to receive and process data The printer is busy receiving or processing data Understanding the operator panel lights 46 The printer is waiting until additional data is received Ready Data Toner Low Load Paper Paper Jam Error Press Continue O Continue Cancel Tray 1 or the optional 250 sheet tray is out of media or the media did Ready D gady Data not feed properly Toner Low Load Paper Paper Jam Error Press Continue O Continue Cancel O Understanding the operator panel lights 47 Ready Data Toner Low W oaa Paper Paper Jam Error O Press Continue OO Continue Cancel Ready Data Toner Low Load Paper Paper Jam Error Press Continue O
10. capacity with the optional 250 sheet tray An output bin on top of the printer holds up to 100 sheets The single sheet front output door provides a straight through paper path for special media reducing curling and potential paper jams The following table lists page numbers where you can find loading instructions for each tray Front output door Optional 250 sheet tray Capacity Paper sizes Source sheets supported Paper types supported Go to page Tray 1 150 A4 A5 B5 letter Plain paper transparencies 15 legal executive folio labels card stock Optional 250 sheet tray 250 Plain paper 18 Manual feed 1 Plain paper transparencies 21 envelopes labels card stock Load paper 14 Loading tray 1 Use tray 1 which is behind the manual feed to feed paper and special media Tray 1 holds up to 150 sheets of paper 10 sheets of transparencies or labels 10 envelopes 10 sheets of card stock 1 Extend the rear paper support until you hear a Click 2 Flex the sheets back and forth to loosen them fan the sheets on all four sides and flex them again Load paper 15 3 if loading e letterhead paper insert letterhead with the top of the page pointing down facing you e envelopes insert them vertically flap side down with the stamp area in the top left corner To reduce paper jams do not use envelopes that Have excessive curl
11. on the Network Setup page you printed earlier You can use either the MSB or canonical form of the UAA Configure for TCP IP 37 Verifying the IP settings Note On Windows computers click Start gt Programs Command prompt or Accessories Command prompt if using Windows 2000 Print another Network Setup page Look under the TCP IP heading and make sure the IP address netmask and gateway are what you expected See Printing setup pages on page 35 if you need help Ping the printer and verify that it responds For example at a command prompt on a network computer type ping followed by the new printer IP address for example 192 168 0 11 ping XXX XXX X XX If the printer is active on the network you receive a reply Configure for TCP IP 38 Step 10 Install drivers for network printing ee __ t After you have assigned and verified the TCP IP settings you are ready to install the printer drivers on each network computer Windows In Windows environments network printers can be configured for direct printing or shared printing e Direct printing means the printer is attached directly to the network using an available LAN connection or open port on a hub In this type of network printing printer drivers are typically installed on each network computer e A shared printeris connected locally to one of the computers on the network using a local printer cable
12. such as USB The printer is installed on the network computer attached to the printer During the driver installation the printer is set up to be shared so that other network computers are allowed to print to it More information about each of these network printing methods is on the drivers CD that shipped with your printer Creating ports and Read the detailed instructions on the drivers CD Click View installing drivers Documentation and look for information about network printer installation for your specific Windows environment Note Using a custom If you choose to install without using the instructions on the drivers CD printer driver and a custom you need a basic understanding of network printing on TCP IP network port provides networks installing printer drivers and the process involved in enhanced functionality such creating new network ports as printer status alerts Install drivers for network printing 39 Macintosh Note A PostScript Printer Description PPD file provides detailed information about the capabilities of a printer to your UNIX or Macintosh computers UNIX Linux Supported network printer ports e Microsoft IP port Windows NT 4 0 Windows 2000 and Windows XP e Lexmark network port Windows 95 98 Me Windows NT 4 0 Windows 2000 and Windows XP Supported printer drivers e Windows system printer driver e Lexmark custom printer driver System drivers are built into Windows ope
13. tray ll oscavecs crt eoancumeaseonde deed eeee ne 15 Loading the optional 250 sheet tray 18 Loading the manual feed 00 0c eee eee 21 Step 6 Attach cables sisciiwane cess eee xe waved eu eee 24 Attaching a local cable 2 v cc6f004 Jou bawee awa daweddus 24 Contents iji Attaching a network cable 0 0 0 c eee eee eee 25 Step 7 Install drivers for local printing 27 WINGGWS 2425040 5cs4 end ahebouceeesevecsnae dees 28 Macintoshi wind cuceket eax Ghivdeesds ee i dee ebades 32 UNIX LINUX is gee ttl ist yin aia ale ee Ree a e EAE E el an eee hep 33 Step 8 Verify printer setup 200 cee eee 35 Turning on the printer 224226 leatveweceeecetedeteeudsls 35 Printing setup pages nnana nnana 35 Step 9 Configure for TCP IP 000 cece eens 37 Assigning a printer IP address nnan anaana nnna 37 Verifying the IP settings 00 00 22 ee ee 38 Step 10 Install drivers for network printing 39 WINdOWS 22c0ce0cceed eevee is thueebbedoeemes adhd 39 Macintosh a n eet cont asaya fa tard ee ara Gta ores a eee 40 UNIX LINUX ae te sete ae te ah its aut dren he te oe ai Sed woe eck 8S 40 NetWare 265 6 irdettcd eaten be eeeeeetiad oeek ee eee 41 Step 11 Distribute information to users 42 Identifying printer users 000 002 c ee eee ee 42 Locating helpful information 000 ee ues 42 Distributing
14. you complete setting up the printer print a menu settings page to verify the 250 sheet drawer is listed under Installed Features see page 35 5 Insert the tray Install the optional 250 sheet drawer 4 Step 3 Install printer supplies EEE Installing the print cartridge Removing print cartridge packaging 1 Use the finger tab to pull down the printer cover 2 Grasp the cartridge handle and pull the print cartridge straight up 3 Remove the protective foam Cartridge packaging from the print cartridge handle Install printer supplies 5 4 Pull off the plastic piece attached to the ends of the print cartridge Discard the plastic piece foam and paper Note Do not touch the photoconductor drum on the bottom of the print cartridge 5 Shake the cartridge to distribute the toner evenly Install printer supplies 6 6 Insert the print cartridge a Align the colored arrows on either side of the cartridge with the corresponding arrows in the printer b Holding the cartridge by the handle tilt the cartridge down and guide it between the print cartridge grooves C Push down on the cartridge until it is firmly in place 7 Close the printer cover What do I do next Task Go to page Install memory cards 8 Load paper 14 Install printer supplies 7 Step 4 Install memory cards i eeeeee S ts You can customize your pr
15. A4 or legal size paper extend the paper support on the front of the tray 4 Flex the sheets back and forth to loosen them fan the sheets on all four sides and flex them again 5 If loading letterhead paper insert letterhead face down with the top of the page entering the printer first Load paper 19 6 Make sure the paper is under both corner bucklers and lying flat in the tray Corner bucklers Note When you load the tray do not exceed the maximum stack height indicated by the label in the tray Overfilling the tray may cause paper jams T7 Slide the paper guides flush against the edges of the paper Load paper 20 Load paper 21 Reinstall the tray making sure it is pushed all the way in Select the paper size and type from your software application Start your print job Use the manual feed to feed media one sheet at a time into your printer If you experience problems feeding envelopes or card stock in tray 1 try printing them one at a time from the manual feed 1 Extend the front paper support on the top output bin until you hear a Click If you are loading legal paper extend the front paper support all the way up Open the front output door if you are printing on special media If loading letterhead paper insert one sheet of letterhead with the top of the page pointing down facing you card stock insert one card or sheet vertically Load paper 22 e
16. LEXMARK E321 E323 Printer Setup Guide October 2002 www lexmark com Edition October 2002 The following paragraph does not apply to any country where such provisions are inconsistent with local law LEXMARK INTERNATIONAL INC PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time Comments about this publication may be addressed to Lexmark International Inc Department F95 032 2 740 West New Circle Road Lexington Kentucky 40550 U S A In the United Kingdom and Eire send to Lexmark International Ltd Marketing and Services Department Westhorpe House Westhorpe Marlow Bucks SL7 3RQ Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you You can purchase additional copies of publications related to this product by calling 1 800 553 9727 In the United Kingdom and Eire call 44
17. THE WARRANTY PERIOD NO WARRANTIES EXPRESS OR IMPLIED WILL APPLY AFTER THIS PERIOD Limitation of liability Your sole remedy under this Statement of Limited Warranty is set forth in this section For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this Statement of Limited Warranty you may recover actual damages up to the limit set forth in the following paragraph Lexmark s liability for actual damages from any cause whatsoever will be limited to the greater of 1 5 000 or 2 the amount you paid for the product that caused the damages This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable In no event will Lexmark be liable for any lost profits lost savings incidental damage or other economic consequential damages This is true even if you advise Lexmark or a Remarketer of the possibility of such damages Lexmark is not liable for any claim by you based on a third party claim This limitation of remedies also applies to any developer of materials supplied to Lexmark Lexmark s and the developer s limitations of remedies are not cumulative Such developer is an intended beneficiary of this limitation Additional rights Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental o
18. function as warranted during the warranty period contact a Remarketer or Lexmark for repair without charge If this product is a feature or option this statement applies only when that feature or option is used with the product for which it was designed To obtain warranty service you may be required to present the feature or option with the product If you transfer this product to another user warranty service under the terms of this statement is available to that user for the remainder of the warranty period You should transfer proof of original purchase and this statement to that user Warranty service The warranty period is12 months and starts on the date of original purchase as shown on the purchase receipt To obtain warranty service you may be required to present proof of original purchase Warranty service will be provided at your location When warranty service involves the exchange of a product or part the item replaced becomes the property of the Remarketer or Lexmark The replacement may be a new or repaired item The replacement item assumes the remaining warranty period of the original product Replacement is not available to you if the product you present for exchange is defaced altered in need of a repair not included in warranty service or damaged beyond repair Also such product must be free of any legal obligation or restrictions that prevent its exchange Before you present this product for warran
19. h for the best driver recommended and then click Next The wizard now searches for a printer driver Install drivers for local printing 29 Using Windows 98 with a USB or parallel cable Note Depending on the software and printers already installed on your computer your screens may vary from those in the instructions Select your printer and driver from the list and then click OK Make sure you select the driver in the correct language you want to use D Drivers WIN_9X lt LANGUAGE gt After the printer driver is installed click Finish Use the default printer name or type a unique name for your printer and then click Next Click Yes recommended and then click Finish to print a test page After the test page prints click Yes to close the window Click Finish to complete the installation and close the wizard You are now ready to print You must install both a USB port driver and an enhanced custom print driver When the Add New Hardware Wizard screen appears 1 of OQ N Insert the drivers CD and then click Next If the CD auto launches exit the CD Select Search for the best driver for your device recommended and then click Next Select only CD ROM drive and then click Next After the wizard finds the USB port driver click Finish Select to install the updated driver recommended and then click Next Select Specify a location and browse to the location of the printer d
20. ications CD to a system administrator or the Help desk Copy the entire contents of the CD or just specific topics to a shared network drive or intranet site Each topic on the Publications CD is a separate PDF Launch the CD click Other resources and then click File locations Send Lexmark s printer documentation URL to printer users www lexmark com publications Users with Internet access can browse the site Print the information on the Publications CD and store it near the printer for easy access For printing instructions launch the CD and then click Navigation Congratulations You are now ready to use your new printer Save this book if you anticipate purchasing printer options in the future Distribute information to users 43 Understanding the operator panel lights E The operator panel lights mean different things depending on their sequence They indicate that the printer is ready to print the printer needs intervention or the printer needs servicing Ready Data Some of the more common light sequences are shown in the next Toner Low section For a complete explanation of all of the light sequences refer leed ane to the Understanding the operator panel lights section of the Paper Jam Publications CD Error Press Continue OO Continue Cancel Understanding the operator panel lights 44 Operator panel terms Light is on Light is off Light is blinking
21. inter memory capacity and connectivity by adding optional cards CAUTION If you are installing memory cards sometime after setting up the printer turn the printer off and unplug the power cord before continuing Removing the printer side cover Before installing any memory options you must remove the printer side cover 1 Open the printer front cover Install memory cards 8 2 Firmly push in the two oval tabs as you pull open the side cover 3 Gently pull off the cover and set it aside 53 i V T Ta 2 R D Install memory cards Removing the system board shield use a No 2 Phillips screwdriver to remove the system board shield 1 Remove the top screw and set it aside 2 Loosen the bottom three screws but do not remove them 3 Slide the system board shield along the top and bottom grooves and set it aside LEN 7 WM EQ NIT g x AN WU R 4 Installing a memory card Follow the instructions in this section to install either a printer memory card or if you have a Lexmark E323 or Lexmark E323n a flash memory card The system board has two connectors for optional memory cards You can install a card in either connector Install memory cards 10 Warning Memory cards are easily damaged by static electricity Touch something metal on the printer before you touch a memory card Notches Connection points STIVOTeVONTON ENON EVAN OTITD
22. inting using a parallel connection The driver package for Sun Solaris supports USB connections to Sun Ray appliances and Sun workstations Visit the Lexmark Web site at www lexmark com for a complete list of supported UNIX and Linux platforms Install drivers for local printing 34 Step 8 Verify printer setup i eeeee S F m Tu rning on 1 Plug one end of the printer cord into the power cord connector the printer at the back of the printer and the other end into a properly grounded outlet 2 Turnonthe printer All indicator lights cycle each light blinks from top to bottom and then cycles again Printing Print a Menu Settings page for a list of current printer settings If you setu ades have a Lexmark E323n your printer prints both a Menu Settings page p p g and a Network Setup page listing the IP address and other network settings 1 Press and release Continue to print the page s 2 Onthe Menu Settings page e Verify that the options you installed are correctly listed under Installed Features If an option you installed is not listed on the Menu Settings page turn the printer off unplug the power cord and reinstall the option e Verify that the amount of memory installed is correctly listed under Printer Information Verify that the paper trays are configured for the sizes and types of paper you loaded 3 On the Network Setup page confirm that Status is Connected
23. ivers CD You printer supports NetWare network environments For the latest information about installing a network printer in a NetWare environment launch the drivers CD and click View Documentation Look for information about network printer installation Install drivers for network printing 41 Step 11 Distribute information to users E Identifying Several types of users may need access to the information stored on printer users the publications CD e Users sending print jobs e Network printer administrators e Help desk personnel e Information technology support staff Locating helpful Launch the publications CD and browse the contents to see a information complete list of the available information If you have a version of Acrobat capable of full text searching we have created catalog entries to help you find the information you need Note The publications CD The information provided on the Publications CD includes is shipped inside the Setup ne Guide e Tips for successful printing e Ways to improve print quality Information about using the printer operator panel e Instructions for replacing supplies e Solutions to common printing problems e Methods for clearing paper jams e Overview of printer menus e Explanation of printer messages Distribute information to users 42 Distributing the You can give users access to the information on the Publications CD information in several ways Give the Publ
24. nderstanding the operator panel lights 50 Troubleshooting tips Problem Installing a print cartridge Characters appear light or blurred What to do E Pere e a The print cartridge may be low on toner Replace the cartridge The printer seems to be printing but pages are blank The print cartridge has an error Replace the cartridge The printer is on but nothing prints Jobs are not printing and the Error light is on solid Make sure the print cartridge is installed Attaching cables Unexpected characters print or characters are missing Make sure the parallel cable USB cable or Ethernet cable is firmly plugged in at the back of the printer The operator panel lights do not come on when the printer is turned on Loading paper Make sure the power cord is firmly plugged in at the back of the printer and at the electrical outlet Toner smudges appear on the page Make sure the paper is straight and unwrinkled The paper sticks together printer feeds multiple sheets of paper Remove the paper from tray 1 or optional 250 sheet tray and fan the paper Do not overfill tray 1 or the optional 250 sheet tray Make sure the paper is under both corner bucklers and lying flat in the optional 250 sheet tray The paper skews or buckles Do not overfill tray 1 or the optional 250 sheet tray Make sure the paper guides are properly positioned against the edges of the paper
25. nsert the drivers CD b Double click Mac OS X and then double click the installer package for your printer C Onthe Authorization screen choose Click the lock to make changes d Enter your password and then click OK e Click Continue on the Welcome screen and again after you view the Readme file f Click Agree to accept the license agreement g Select a Destination and then click Continue h On the Easy Install screen click Install All the necessary files are installed on your computer i Click Close when installation is complete Open Finder click Applications and then click Utilities Double click Print Center Do one of the following If your USB attached printer appears in the Printer List you can quit Print Center A queue has been created for your printer If your USB attached printer does not appear in the Printer List make sure the USB cable is properly connected and the printer is turned on After the printer appears in the Printer List you can quit Print Center Your printer supports local printing on many UNIX and Linux platforms such as Sun Solaris and Red Hat The Sun Solaris and Linux packages are available on the drivers CD and on the Lexmark Web site at www lexmark com The User s Guide Install drivers for local printing 33 in each package gives detailed instructions for installing and using Lexmark printers in UNIX and Linux environments All the printer driver packages support local pr
26. nvelopes insert one envelope vertically flap side down with the stamp area in the top left corner To reduce paper jams do not use envelopes that Have excessive curl Are stuck together Are damaged in any way Contain windows holes perforations cutouts or embossing Use metal clasps string ties or metal folding bars Have postage stamps attached Have any exposed adhesive when the flap is in the sealed position Slide the paper guides flush against the edges of the paper or envelope Select the paper size and type from your software application Start your print job Press and release Continue to start printing Ready Data Toner Low Load Paper Paper Jam Error Press Continue OO Continue Cancel Load paper 23 O When the Load Paper light and the Press Continue light come on place another piece of media in the manual feed 10 Press and release Continue to print another page Step 6 Attach cables eee S t CAUTION Do not connect or disconnect a communication port a teleport or any other connector during a lightning storm Attaching a local cable USB cable Be sure to match the USB symbol on the cable to the USB symbol on the printer The printer can be attached to a network or directly to a computer to print locally You can attach your printer locally using either a USB or parallel connection
27. r consequential damages If such laws apply the limitations or exclusions contained in this statement may not apply to you This warranty gives you specific legal rights You may also have other rights which vary from state to state Statement of Limited Warranty LEXMARK P N 21850260 E C 1SP004 Lexmark and Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries 2002 Lexmark International Inc 740 West New Circle Road Lexington Kentucky 40550 www lexmark com
28. r is found on your operating system the Wizard installs it If no compatible system driver is found on your operating system click Other Locations 2 Browse to the location of the printer driver on the drivers CD and click OK D drivers win_9x english 3 Click Finish The Add Printer Wizard screen appears 4 Use the default printer name or type a unique name for your printer and then click Next 5 Click Yes to print a test page 6 Click Finish A test page is sent to the printer once the driver files are copied to your computer You are now ready to print Install drivers for local printing 31 Macintosh Creating a desktop printer icon Macintosh 8 6 9 x Note A PPD file provides detailed information about the capabilities of a printer to your Macintosh computer Note A PPD for your printer is also available ina downloadable software package from Lexmark s Web site at www lexmark com Macintosh OS 8 6 or later is required for USB printing To print locally to a USB attached printer you must create a desktop printer icon Macintosh 8 6 9 x or create a queue in Print Center Macintosh OS X A Install a printer PostScript Printer Description PPD file on your computer a Insert the drivers CD b Double click Classic and then double click the installer package for your printer Choose the language you want to use and click OK Click Accept after you read the license agreement Click Contin
29. rating systems Custom drivers are available on the drivers CD Updated system and custom drivers are available on the Lexmark Web site at www lexmark com In order to print to a network printer each Macintosh network user must perform both of the following tasks on his computer e Install a custom PostScript Printer Description PPD file Acustom PPD can be found on the drivers CD that shipped with your printer A PPD for your printer is also available in a downloadable software package from Lexmark s Web site at www lexmark com e Create a desktop printer icon Mac OS 8 6 9 x or create a queue in Print Center Mac OS X Detailed instructions for these tasks can be found in the online documentation included on the drivers CD Your printer supports many UNIX and Linux platforms such as Sun Solaris and Red Hat Visit Lexmark s Web site at www lexmark com for a complete list of supported UNIX and Linux platforms Install drivers for network printing 40 Note The Sun Solaris and Linux packages are available on the drivers CD and on Lexmark s Web site at www lexmark com NetWare Lexmark provides a printer driver package for each supported UNIX and Linux platform The User s Guide in each package gives detailed instructions for installing and using Lexmark printers in UNIX and Linux environments You can download these packages from Lexmark s Web site You may also find the driver package you need on the dr
30. rd stock Paper guides Adjust the width of the media in tray 1 and the manual feed Operator panel lights Check the status of your printer Top output bin Stack printed documents face down Front output door Print on special media for example labels or card stock Optional 250 sheet drawer Increase your paper capacity Introduction vii Lexmark E321 and Lexmark E323 Power cord connector Use this feature Lexmark E323n Parallel cable conngetor Ethernet cable USB cable connector connector Power cord S connector switch When you want to Parallel cable connector Connect your computer to theLexmark E321 or Lexmark E323 parallel port with a parallel cable USB cable connector Connect your computer to your printer USB port with a USB cable Ethernet cable connector Connect your computer to the Lexmark E323n network port with an Ethernet cable Power cord connector Plug your printer into a properly grounded electrical outlet with the power cord after all other peripherals have been connected Power switch Turn your printer on or off Other sources of information If you need more information after you have completed setup refer to the other printer documentation Introduction viii Publications CD The Publications CD which is packaged with the Setup Guide provides information about choosing media under
31. re that lets your computer communicate with operating systems you can your printer The procedure to install drivers depends on the operating use the hardware wizard and system you are using use the drivers CD to install your printer drivers Launch Select your operating system and cable from the table below for driver the CD and follow the installation instructions instructions to install printer software Operating system Cable Go to page Windows XP USB or Parallel 28 Windows 2000 USB or Parallel 29 Windows Me USB or Parallel 29 Windows 98 USB or Parallel 30 Windows NT 4 x Parallel only 31 Windows 95 Parallel only 31 Macintosh USB only 32 UNIX Linux USB 33 If you attach a USB printer cable while your printer and computer are turned on the Windows hardware wizard launches immediately Find the instructions for your operating system and use them to answer the plug and play screens Install drivers for local printing 27 Windows Before you install Note Installing a custom driver will replace the system driver A separate printer object will be created and appear in the Printers folder Using Windows XP with USB or parallel cable Note Business versions of Windows XP require that you have administrative access to install printer drivers on your computer In addition to the following driver installation instructions you may need to refer to the documentation
32. river on the drivers CD and then click OK D Drivers WIN_9X lt language gt Select to install the updated driver recommended and then click Next After the printer driver is installed click Finish Use the default printer name or type a unique name for your printer and then click Next Install drivers for local printing 30 Using Windows NT with a parallel cable Note USB support is not available for Windows NT operating systems Note You need administrative access to install printer drivers on your computer Using Windows 95 with a parallel cable Note USB support is not available for Windows 95 operating systems 10 Select Yes to print a test page and then click Finish All the necessary files are installed on your computer 11 After the test page prints click Yes to close the message window 12 Click Finish to complete the installation You are now ready to print The easiest way to install a driver is to use the drivers CD that shipped with your printer 1 Insert the drivers CD If the CD auto launches exit the CD Click Next 2 Click Install Printer Software 3 Click Agree to accept the license agreement 4 Select Local Printer and click Next 5 Make sure the correct printer and port are listed and click OK You are now ready to print When the Update Device Driver Wizard screen appears 1 Insert the drivers CD If the CD auto launches exit the CD If asystem compatible drive
33. rivers on your computer Using Windows Me with USB or parallel cable Note Depending on the software and printers already installed on your computer your screens may vary from those in the instructions When the Found New Hardware Wizard screen appears 1 ie Insert the drivers CD If the CD auto launches exit the CD Click Next Select Search for a suitable driver and click Next Select only Specify a location and click Next Browse to the location of the printer driver on the drivers CD D Drivers Win_2000 Click Open and then click OK Click Next to install the driver that is displayed Disregard the message that the driver is not digitally signed Click Finish when the software is installed Print a test page to verify printer setup a Click Start gt Settings gt Printers b Select the printer you just created C Click File gt Properties d Click Print Test Page When a test page prints successfully printer setup is complete You must install both a USB port driver and an enhanced custom print driver When the Found New Hardware Wizard screen appears 1 2 ie Insert the drivers CD If the CD auto launches exit the CD Click Next Select Automatic search for the best driver recommended and then click Next The wizard searches for a USB port driver The name of it will be similar to your printer name After the USB port driver is found click Finish Select Automatic searc
34. s device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Any questions on this statement should be directed to Director of Lexmark Technology and Services Lexmark International Inc 740 West New Circle Road Lexington KY 40550 859 232 3000 Refer to the Lexmark E321 E323 Publications CD for more details Safety information If your product is NOT marked with this symbol it MUST be connected to an electrical outlet that is properly grounded CAUTION Do not set up this product make electrical connections or use a fax modem feature during a lightning storm The power cord must be connected to an electrical outlet that is near the product and easily accessible Refer service or repairs other than those described in the operating instructions to a professional service person e This product is designed tested and approved to meet strict global safety standards with the use of specific Lexmark components The safety features of some parts may not always be obvious Lexmark is not responsible for the use of other replacement parts Your product uses a laser CAUTION Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure Your product uses a printing process that heats the print media and the heat ma
35. st 2 Remove all items from the box except the printer Make sure you have the following items Printer with print cartridge installed Power cord Setup Guide with a Publications CD Quick Reference card Drivers CD Operator panel overlay non English only Attaching an operator panel overlay Unpack the printer 2 If any items are missing or damaged refer to the Publications CD for the designated Lexmark support phone number for your country Save the carton and packing material in case you need to repack the printer If you have a non English operator panel overlay in your printer box and want to use it peel it off align it on the operator panel and press it into place Step 2 Install the optional 250 sheet drawer E Support unit You can increase paper capacity with the optional 250 sheet drawer which attaches underneath the printer A drawer consists of a tray and a support unit 1 Remove the tray from the support unit 2 Remove all packing material and tape from the tray and the support unit 3 Place the support unit in the location you have chosen for your printer Install the optional 250 sheet drawer 3 Note If you install the optional 250 sheet drawer at a later time be sure to turn off the printer before installing it 4 Align the printer with the front of the support unit and place it on top of the support unit Make sure the support unit is firmly in place When
36. standing the operator panel lights clearing paper jams and solving printing problems The information on the Publications CD is also available on Lexmark s Web site at www lexmark com publications Quick Reference card The printer Quick Reference card provides easy access to information about loading paper clearing jams and understanding common operator panel light messages Drivers CD The drivers CD contains the necessary printer drivers to get your printer up and running It may also contain printer utilities screen fonts and additional documentation Lexmark s Web site Visit our Web site at www lexmark com for updated printer drivers utilities and other printer documentation Introduction ix Step 1 Unpack the printer eee O Select a location for your printer Power cord A el A rivers WH Setup Guide and WY Publications CD Quick Reference card Note The Lexmark E321 comes with a 1 500 page starter print cartridge Unpack the printer 1 Leave enough room to open the printer cover output door and optional 250 sheet tray It is also important to allow space around the printer for proper ventilation Provide the proper environment A firm level surface Away from the direct airflow of air conditioners heaters or ventilators Free of sunlight humidity extremes or temperature fluctuations Clean dry and free of du
37. that shipped with your computer and your Windows software Some versions of Windows software may already include a system printer driver so installation is automatic in later versions of Windows System drivers work well for simple print jobs but they contain less functionality than our enhanced custom driver To obtain all the features of the custom driver install the custom printer driver using the driver CD that shipped with the printer Drivers are also available in downloadable software packages on Lexmark s Web site at www lexmark com When the Found New Hardware Wizard screen appears 1 2 Insert the drivers CD If the CD auto launches exit the CD Click Next Browse to the location of the printer driver on the drivers CD and then click Next D drivers win_2000 Disregard the next two messages and click Continue Anyway Your printer has been thoroughly tested and is compatible with Windows XP The wizard copies all of the necessary files and installs the printer driver Click Finish when the software is installed Print a test page to verify printer setup a Click Start gt Settings gt Printers b Select the printer you just created C Click File gt Properties d Click Print Test Page When a test page prints successfully printer setup is complete Install drivers for local printing 28 Using Windows 2000 with USB or parallel cable Note You need administrative access to install printer d
38. the information 20 006 43 Congratulations 4 o 2 iaaceeeedseasewetradneeeebadd s 43 Understanding the operator panel lights 44 Troubleshooting tipS 00 00 e eee e eee eee 51 Statement of Limited Warranty 005 53 Contents iv Introduction apaa About the printer Your printer is available in three models the Lexmark E321 the Lexmark E323 and the Lexmark E323n The differences between these three models are listed in the following table Feature Lexmark E321 Lexmark E323 Lexmark E323n Base memory 8MB 16MB 16MB Maximum memory 72MB 144MB 144MB Emulations PCL 5e and PostScript 3 PCL 6 PostScript 3 PCL 6 Macintosh and Windows and Windows compatibility Macintosh Linux Macintosh Linux compatibility compatibility Connectivity Parallel and Parallel and USB 10 100 Base TX Universal Serial Bus USB Ethernet and USB Ships with print cartridge yield at approximately 5 coverage 1 500 pages starter print cartridge 3 000 pages 3 000 pages Introduction vi Paper support Operator pane lights Optional 250 sheet tray Use this feature When you want to Tray 1 Load up to 150 sheets of paper or 10 sheets of other media Paper support Support media in tray 1 or the top output bin Manual feed Load a single sheet of paper or other media Use for transparencies labels envelopes and ca
39. ty service remove all programs data and removable storage media For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area please contact Lexmark at 1 859 232 3000 or on the World Wide Web at hittp support lexmark com Remote technical support is provided for this product throughout its warranty period Lexmark Statement of Limited Warranty 53 offers a variety of extended warranty programs that include an extension of technical support For products no longer covered by a Lexmark warranty technical support may only be available for a fee Extent of warranty We do not warrant uninterrupted or error free operation of a product Warranty service does not include repair of failures caused by e Modification or attachments e Accidents or misuse e Unsuitable physical or operating environment e Maintenance by anyone other than Lexmark or a Lexmark authorized servicer Operation of a product beyond the limit of its duty cycle e Failure to have installed a maintenance kit as specified if applicable Use of printing media outside of Lexmark specifications e Use of other than Lexmark supplies such as toner cartridges inkjet cartridges and ribbons Use of other than Lexmark product or component ALL EXPRESS AND IMPLIED WARRANTIES INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO
40. ue after you finish with the Readme file Choose a default paper size ae s 0 a0 On the Easy Install screen click Install All the necessary files are installed on your computer h Click Quit when installation is complete Do one of the following Macintosh 8 6 9 0 Open Apple LaserWriter Macintosh 9 1 9 x Open Applications and then Utilities Double click Desktop Printer Utility Select Printer USB and then click OK In the USB Printer Selection section click Change If your printer does not appear in the USB Printer Selection list make sure the USB cable is properly connected and the printer is turned on Select the name of your printer and then click OK Your printer appears in the original Printer USB window In the PostScript Printer Description PPD File section click Auto Setup Make sure your printer PPD now matches your printer Click Create and then click Save Install drivers for local printing 32 Creating a queue in Print Center Macintosh OS X Note A PPD file provides detailed information about the capabilities of a printer to your Macintosh computer Note A PPD for your printer is also available ina downloadable software package from Lexmark s Web site at www lexmark com UNIX Linux oO Specify a printer name and then click Save Your printer is now saved as a desktop printer Install a printer PostScript Printer Description PPD file on your computer a I
41. y cause the media to release emissions You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions Conventions It may help you to recognize the caution warning and note conventions used in this book These appear in the left column for easy reference CAUTION A caution identifies something that could cause you harm Warning A warning identifies something that could damage your printer hardware or software Note A note provides information you may find useful Contents E UNO OMCUON se ii aeaa aaa E E E EEE ces vi About the printer ou cook bod decked eee ee deew dene sv agae vi Other sources of information 000055 viii Step 1 Unpack the printer 000 cee eee 1 Attaching an operator panel overlay 055 2 Step 2 Install the optional 250 sheet drawer 3 Step 3 Install printer supplies 5 5 Installing the print cartridge n onana aaa aaa 5 Step 4 Install memory cards assaananunnannnnnnn 8 Removing the printer side cover naana anaana nnn 8 Removing the system board shield 10 Installing a memory Card 000 eee eee 10 Reinstalling the system board shield 12 Reattaching the printer side cover 0005 13 Step 5 Load paper cic secced tcwavsenss Hh bo8c eeeus 14 Loading
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