Home
Canon iP5000 Photo Printer User Manual
Contents
1. ssccsssccssssesssreeseees 22 Aligning the Print Head ccssssseeee 61 An Error Message Appears on the Screen sss00 77 Automatic Duplex Printing sccsccsssssssseesssesseees 78 B BCI 3eBK Black BCI 6BK Black BCI 6C Cyan SAAE OA EEN EEEE EEE BCI 6M Magenta csssssccccsssssssccsssssssseeeesscssseeeees BCI 6Y Yellows issis iesire BJ Printer Driver Systems Requirements s0e0 87 BJ Printer Utility dialog box Macintosh BJ Status Monitor Windows Borderless full s ccsscsesessecsesedsssesdeccsoosestesesesssedsosesesees 41 Borderless Printing C Camera Direct Print sscccssscsssssscssseccssecessereesceeee 86 Camera Error Message sssccccssssssesessscsssereecessseeees 80 Canceling Print Jobs 17 Canceling Printing 006 21 Cannot Install the Printer Driver c se0e 66 Cannot Print Properly from the Digital Camera 80 CANON U S A INC LIMITED WARRANTY USA Only 91 CLEANING EEE E A EE E TE 53 55 D Deep Cleaning sessesseeseesossoesessseesoesossosssessessossoseee 57 59 Driver SAVING SEttING cccesccccssrcssssrcesseecesseecessseeeeees 35 Seting S ecevceccccsancescenscessaecovsancovsssescuscceessces Eit Soe 16 ninstalli g oei 265 cccecsdedades covatsseeadeoseedeoveendseesedees esse 77 E Easy PhotoPrint Easy WebPrint cssccsssssseseee A Examining the N
2. 32 3 Select the Photo Optimizer PRO check box A Click OK To use Vivid Photo option Vivid Photo intensifies background colors such as fields trees oceans and skies while maintaining natural skin tones in the images Note In Windows Me or Windows 98 If Background Printing has been disabled the Vivid Photo function is not available To use Vivid Photo select the Vivid Photo check box on the Effects tab Advanced Printing Macintosh To use Vivid Photo select the Vivid Photo check box under Special Effects Print Printer iP5000 Presets Standard e a jae O S Special Effects C Simulate Illustration Contrast Dark O Monochrome Effects Sepia Blue Pink Green Select Color Color Oo eam WM vivid Photo C Photo Noise Reduction Normal Preview Save As PDF Fax Cancel Prine To reduce noise from images taken with a digital camera The Photo Noise Reduction function reduces noise from blue portions such as the sky and dark portions of the images taken with your digital camera Note In Windows Me or Windows 98 If Background Printing has been disabled the Photo Noise Reduction function is not available Windows To use Photo Noise Reduction select the Photo Noise Reduction check box on the Effects tab amp Printing Preferences PR Main B Page Setup Stamp Background Effects di Pro
3. 3 Select the name of your printer from the Name list and click Utility When using Mac OS X v 10 2 select the name of your printer from the Name list and click Configure 4 Select the name of your printer from the Product list and click Maintenance BJ Printer Utility appears 5 Select Ink level Information from the pop up menu indicates a low ink level Obtain a replacement tank as soon as possible Click About Ink to show the ink tanks that are available on your printer eoc BJ Printer Utility iP5000 Ink Level Information 3 qe Press the Al b ation about the bout ink button to view the inform ink tank Press the Update button to check the current remaining ink level Tank with low ink level About ink C Update 44 Printing Maintenance E Replacing Ink Tanks When an ink tank runs out of ink replace it using the following steps 1 Ensure that the printer is on and then push the upper center of the Front Cover to open the Paper Output Tray 2 Open the Top Cover and pull down the Inner Cover forward to open The Print Head Holder moves to the center 3 Remove the empty ink tank Do not touch the lock lever remove only the ink tank Push the tab and remove the ink tank important Handle ink tanks carefully to avoid staining clothing or the surrounding area Discard empty ink tanks according to the local laws and regulations regarding disposal of consumables
4. 50 Printing Maintenance 3 Open the BJ Printer Utility dialog box 1 Double click the hard disk icon where the printer driver was installed the Applications folder and then the Utilities folder 2 Double click the Print Setup Utility icon When using Mac OS X v 10 2 double click the Print Center icon 3 Select the name of your printer from the Name list and click Utility When using Mac OS X v 10 2 select the name of your printer from the Name list and click Configure 4 Select the name of your printer from the Product list and click Maintenance 4 Print the Nozzle Check Pattern e020 BJ Printer Utility iPS000 1 Select Test Print from the lozzle Check Prints pattern that lets you check whether print pop up menu head nozzles are clogged f Print Head Alignment I It will align the print heads to correct any error in their installation position 2 Click Nozzle Check Quit 3 Read the message and click Print Check Pattern Prints pattern that lets you check whether print head nozzles are clogged a gt Load a sheet of A4 or lette e paper source selected by r size plain paper in the pai the Paper Feed Switch and click Print Check Pattern Initial Check Items Cancel Print Check Pattern 3 The nozzle check pattern will be printed EElNote Clicking Initial Check Items displays the items to be checked before cleaning 4 Ensure that the pattern is
5. EElNote Be sure to replace ink tanks one by one when replacing more than one ink tank 45 Printing Maintenance 4 Prepare a replacement tank 1 Unpack the new ink tank and pull off the orange tape Then remove the film 2 Remove the orange protective cap from the bottom of the ink tank and discard it importat Be sure to remove the clear film from the ink tank in the exact order shown in step 4 1 as failure to follow this step may cause the ink to leak and stain your clothes and hands Do not squeeze the side of ink tanks as this may cause the ink to leak out and stain your clothes and hands Do not re attach the protective cap once you have removed it Once the protective cap is removed do not touch the open ink port Ensure that all the orange tape has been peeled off along the perforation If there remains a part of the orange tape ink may not be ejected correctly 46 Printing Maintenance 5 Insert the ink tank 1 Insert the ink tank into the Print Head 2 Press on the mark on the ink tank until the ink tank snaps firmly into place 6 Close the Inner Cover and the Top Cover The Print Head Holder moves to the right The ink tank installation process is now complete Note Ensure that the Inner Cover is closed Printing will not occur if the Inner Cover is open To maintain optimal print quality use an ink tank within six months of its first use Once an ink tank has b
6. Power supply Power consumption Dimensions with the Paper Support and Paper Output Tray retracted Weight Print Head 9600 x 2400 dpi max Ink droplets can be placed with a pitch of 1 9600 inch at minimum Black printing text pattern Max Speed Custom Setting 5 25 ppm Standard 15 ppm Color printing Max Speed Custom Setting 5 17 ppm Standard 11 ppm 203 2 mm max 8 0 inches for Borderless Printing 215 9 mm 8 5 inches Canon extended mode 34 KB USB Approx 35 dB A in the highest print quality mode Temperature 5 to 35 C 41 to 95 F Humidity 10 to 90 RH no condensation Temperature 0 to 40 C 32 to 104 F Humidity 5 to 95 RH no condensation AC 110 120 V 50 60 Hz AC 220 240 V 50 60 Hz Print standby Approx 0 65 W Printing Approx 16 W 418 W x 286 D x 170 H mm 16 5 W x 11 2 D x 6 7 H inches 6 7 kg 14 74 lb Black BCI 3eBK 320 nozzles 600 dpi Yellow BCI 6Y Black BCI 6BK 256 nozzles per color 1200 dpi Cyan BCI 6C Magenta BCI 6M 512 nozzles per color 1200 dpi 85 Appendix Printer Ink Tanks Capacity pages Black BCI 3eBK approx 740 approx 1500 Black BCI 6BK approx 2000 2 Cyan BCI 6C approx 550 Magenta BCI 6M approx 430 2 Yellow BCI 6Y approx 360 1 1500 characters per page normal text at standard and plain paper mode with Windows XP printer driver 2 Based on printing the I
7. p g e e ee a finished replace the ink tank immediately If you Teflon ink tanks have run out continue printing with an empty ink tank it may cause problems Menu screens will vary to some degree depending on your operating system Empty ink tank Note When Low Ink is Detected The BJ Status Monitor appears as soon as a print job starts indicates a low ink level Obtain a replacement tank as soon as possible The following ink tanks are running lo elon Tank with low ink level Printing Pages 43 Printing Maintenance Macintosh The following message is displayed when ink tank is empty Printing will resume as soon as ink tank is replaced and the Inner Cover and the Top Cover are closed Press the RESUME CANCEL button to resume printing with the ink tank empty When printing is finished replace the ink tank immediately If you continue printing with an empty ink tank it may cause problems Delete job Stop All jobs Stopjob If you click Delete Job the printer cancels the current printing job Stop Job the printer stops the current printing job Stop All Jobs the printer stops all printing jobs Note Checking the ink level 1 Double click the hard disk icon where the printer driver was installed the Applications folder and then the Utilities folder 2 Double click the Printer Setup Utility icon When using Mac OS X v 10 2 double click the Print Center icon
8. This limited warranty shall only apply if the Product is used in conjunction with compatible computers peripheral equipment and software Canon USA shall have no responsibility for such items except for compatible Canon brand peripheral equipment covered by a separate warranty Separate Warranty Repairs of such Canon brand peripheral equipment shall be governed by the terms of the Separate Warranty Non Canon brand equipment and software that may be distributed with the Product are sold as is and without warranty of any kind by Canon USA including any implied warranty regarding merchantability or fitness for a particular purpose and all such warranties are disclaimed The sole warranty if any with respect to such non Canon brand items is given by the manufacturer or producer thereof This limited warranty covers all defects encountered in normal use of the Product and does not apply in the following cases a Loss of or damage to the Product due to abuse neglect mishandling improper packaging by you alteration accident electrical current fluctuations improper use failure to follow operating or maintenance instructions or environmental conditions prescribed in Canon USA s user s manual or other documentation or services performed by someone other than a Canon USA repair facility or ASF Without limiting the foregoing dropping the Product scratches and abrasions will be presumed to have resulted from misuse abuse or fail
9. Try This Check to see if the paper you are printing on is too thick or curled See Print Media to Avoid on page 3 Flatten paper when it is curled Paper Feed Roller is dirty Follow the steps described below to clean the Paper Feed Rollers 1 Ensure that the printer is on and there is no paper loaded in the printer 2 Select the Paper Feed Roller of the Sheet Feeder or Cassette by pressing the Paper Feed Switch on the printer 3 Hold down the RESUME CANCEL button and release after the POWER lamp flashes three times The Paper Feed Roller rotates as it cleans 4 Repeat this cleaning operation twice 5 Load three or more sheets of Letter sized plain paper lengthways in the Sheet Feeder or Cassette selected in step 2 6 Hold down the RESUME CANCEL button and release after the POWER lamp flashes three times Paper is fed and output 7 Repeat this operation three times If the printer still does not feed the paper properly through the printer even after the cleaning operation repeat the procedure There are foreign objects inside the Sheet Feeder or Cassette If a foreign object such as a paper clip or a pencil has fallen into the printer turn off the printer and unplug the power cord from the power outlet before you try to remove it If you are unable to remove it easily contact the Customer Care Center Paper is loaded incorrectly Ensure that paper is loaded correctly Slide the paper guides
10. 2 Select Color Options from the pop up menu 3 Drag the Intensity slide bar to set the intensity Paper feed roller is dirty Clean the paper feed roller See Paper Does Not Feed Properly on page 71 Back of Paper is Smudged Inside of the printer is dirty If the inside of the printer is dirty printed paper may be smudged Periodically clean the inside of the printer See Cleaning the Inside of the Printer in the User s Guide Paper feed roller is dirty Clean the paper feed roller See Paper Does Not Feed Properly on page 71 Media is curled If media is curled its print side may be smudged by touching the Print Head Hold the opposite corners of the media and gently bend them in the opposite direction to uncurl the media Printed Surface is Scratched Inappropriate paper type is used Check to see if the paper you are printing on is too thick or curled See Print Media to Avoid on page 3 Note that smudging may occur at the top and bottom edges of the paper when using Borderless Printing Ensure that the paper you are using is compatible with Borderless Printing See Media Types Suitable for Borderless Printing on page 38 Thick paper is used Select the Prevent paper abrasion check box to widen the clearance between the Print Head and the loaded paper Windows 1 Open the printer properties dialog box 2 Click the Maintenance tab and then
11. 3 Ensure that the proper paper source is selected When the Sheet Feeder lamp is lit paper is fed from the Sheet Feeder When the Cassette lamp is lit paper is fed from the Cassette 4 Create a document or open a file to print 18 Basic Printing 5 Select Paper Size 1 Select Page Setup from the application software s File menu The Page Setup dialog box opens r Page Setup Settings Page Attributes B e fof sooo J 2 Select your printer from anon 1P5000 Format for 5 50 in X 0U in 7 3 Select the desired Orientation t L 1 gt E i paper size from Paper Scale 100 Size 2 Cancel C OK 4 Click OK 6 Specify the required settings 1 Select Print from the application software s File menu The Print dialog box opens Print Printer iP5000 mem gt 2 Select Quality amp z Media from the pop up menu 3 Select the desired T media type from Media Type Paper Source Print Mode Q Printing a top quality photo O Printing tables and charts Printing a composite document 4 Ensure that Paper Feed Switch is selected from Paper Source O Detailed Setting C Grayscale Printing Preview Save As PDF Fax Cancel Print 5 Select the print mode appropriate to your document from Print Mode 19 Basic Printing EElNote This sec
12. 4479A003 4705A003 4706A003 4707A003 4708A003 1026A009 1033A011 7981A004 7980A007 7980A012 7980A022 7980A019 7980A006 8386A010 1029A014 1029A027 1029A004 1029A028 1043A004 2004 Canon U S A Inc Canon is a registered trademark of Canon Inc All other product and brand names are trademarks of their respective owners As an ENERGY Star partner Canon U S A Inc has determined that this product meets the ENERGY STarR guidelines for energy efficiency Quick Start Guide Canon U S A Inc One Canon Plaza Lake Success NY 11042 U S A Canon Inc 30 2 Shimomaruko 3 chome Ohta ku Tokyo 146 8501 Japan Canon Canada Inc 6390 Dixie Road Mississauga Ontario L5T 1P7 Canada Canon Latin America Inc 703 Waterford Way Suite 400 Miami FL 33126 U S A Canon Mexicana S de R L de CV Periferico Sur No 4124 Col Ex Rancho de Anzaldo C P 01900 Mexico D F The following ink tanks are compatible with this printer For details on ink tank replacement refer to Replacing an Ink Tank in this guide k n Be 6 16 6 BCI 6BK BCI 3eBK BCI 6Y BCI 6M BCI 6C QA7 3440 V01 XXXXXXXX CANON INC 2004 PRINTED IN THAILAND
13. Cleaning 2 Click Deep Cleaning il z ial Cs Print Head Alignment Nozzle Check Power Off Auto Power E gt Custom Settings Quiet Mode Start Status Monitor OK cancer _ Hep J Deep Cleaning Unclogs nozzles that cannot be cleared by regular cleaning Select the target ink group for deep cleaning If you are not sure of the ink group for deep cleaning execute Nozzle Check Ink Group j 3 Select the ink group to be deeply Men cleaned Color 6C 6M 6Y BBK EElNote When cleaning the nozzles of black ink tanks select Black to Deep cleaning consumes much more ink than regular cleaning Execute Deep Cleaning only if the nozzle condition does not improve after regular clean the nozzles of BCI 3eB K cleaning Color to clean the nozzles of BCI Alter the deep cleaning ends execute Nozzle Check and check whether 6BK the print head nozzles have been unclogged pee denial shee teas 4 Click Execute 57 Printing Maintenance Print Head Deep Cleaning starts when the POWER lamp starts blinking importat Do not perform any other operation until the Print Head Deep Cleaning finishes This takes about one minute E Note Clicking Initial Check Items displays the items to be checked before cleaning 4 Print the nozzle check pattern to check the Print Head condition See Printing the Nozzle Check Pattern on page 49 If a particular color is not pr
14. High Resolution Paper i Annual Report fp hi Innovation Pl stech network Fu a vo l i in 13 E Canon Specialty Super White Paper Media Up to 13 mm or 0 52 inches Paper Support Load Limit Sheet Feeder Up to 13 mm or 0 52 inches Basic Printing Printer Driver Setting for Media Type Plain Paper Photo Paper Pro Letter up to 10 sheets 4 x 6 up to 20 sheets Letter up to 10 sheets 4 x 6 up to 20 sheets Photo Paper Pro Photo Paper Plus Glossy Letter up to 10 sheets 5 x7 up to 10 sheets 4 x 6 up to 20 sheets Letter up to 10 sheets 5 x7 up to 10 sheets 4 x 6 up to 20 sheets Photo Paper Plus Glossy Photo Paper Plus Double Sided Letter up to 10 sheets 5 x7 up to 10 sheets Letter up to 10 sheets 5 x7 up to 10 sheets Photo Paper Plus Double Sided Photo Paper Plus Semi gloss Letter up to 10 sheets 4 x 6 up to 20 sheets Letter up to 10 sheets 4 x 6 up to 20 sheets Photo Paper Plus Glossy Matte Photo Paper Up to 10 sheets Up to 10 sheets Matte Photo Paper Glossy Photo Paper Letter up to 10 sheets Letter up to 10 sheets Glossy Photo Paper 4 x 6 up to 20 4 x 6 up to 20 sheets sheets 2 13 x 3 39 up to 2 13 x 3 39 not 20 sheets loadable High Resolution Up to 80 sheets Up to 80 sheets High Reso
15. Letter Photo Paper Pro A4 Letter Photo Paper Plus Semi gloss A4 Letter Glossy Photo Paper A4 Letter 5 4 x 8 6 cm Credit Card Glossy Photo Paper Card Size If using a Canon PictBridge compatible camera you can select it Default Photo Paper Plus Glossy Photo Photo Paper Plus Paper type Glossy Glossy Photo Paper Fast Photo Photo Paper Pro Layout Default Borderless Borderless Bordered 2 up 4 up 9 up 16 up When 4 x 6 is selected from Paper size these options may be available in Layout Trimming Off No trimming Default On ExifPrint VIVID NR Noise Reduction VIVID NR If using a Canon PictBridge compatible camera you can select it Image optimize Date print Default Off No printing BJ Printer Driver Systems Requirements Windows Use a computer on which Windows XP Windows 2000 Use a Macintosh series computer equipped with USB Windows Me or Windows 98 can operate USB interface Available hard disk space for printer driver installation Windows XP Windows 2000 50 MB Windows Me Windows 98 15 MB USB operation can only be guaranteed on a PC with pre installed Windows XP Windows 2000 Windows Me or Windows 98 interface on which Mac OS 9 x or Mac OS X v 10 2 1 to 10 3 can operate See www canontechsupport com for Mac OS update compatibility Available hard disk space for printer driver installation Mac OS 9 x 30 MB Mac OS X v 10 2 x or
16. Switch so that the Cassette lamp lights E Note You can also select the paper source with the printer driver For details refer to Changing the Paper Source in the User s Guide 11 Basic Printin E Loading 4 x 6 Sized Paper in the Cassette Wimportant Do not leave photo paper such as Photo Paper Pro in the Cassette for a long time This may cause paper discoloration due to natural aging 1 Load the paper into the Cassette with the print side facing DOWN 2 Align the paper stack against the right side of the Cassette EE Note e Do not extend the Cassette e Load the paper lengthways regardless of the direction of the document e You can load up to 20 sheets of 4 x 6 sized paper 3 Slide the paper guides to fit the loaded paper stack 4 Press the Paper Feed Switch so that the Cassette lamp lights 5 Select 4 x 6 from Paper Size in the printer driver For a detailed description of the printer driver settings refer to Printing with Windows on page 15 or Printing with Macintosh on page 18 12 Basic Printing Using Specialty Media Canon recommends that you use genuine Canon media to ensure optimal print quality E Photo Quality Media Media Suited for Business e Photo Paper Pro Documents e Photo Paper Plus Glossy e High Resolution Paper e Photo Paper Plus Double Sided e Transparencies e Photo Paper Plus Semi gloss e Matte Photo Paper e Glossy Photo Paper e
17. When using Mac OS X v 10 2 double click the Print Center icon 3 Select the name of your printer from the Name list and click Utility When using Mac OS X v 10 2 select the name of your printer from the Name list and click Configure 4 Select the name of your printer from the Product list and click Maintenance 3 Start Print Head Cleaning 90c BJ Printer Utility iP5000 1 Ensure that Cleaning is selected o Cleaning from the pop up menu XK iminates unwanted smudges and lines in the print result a Deep Cleaning 2 Click Cleaning Unclogs nozzles that cannot be cleared by regular cleaning Bottom Plate Cleaning Fa Executes Bottom Plate Cleaning Quit Cleaning Cleans clogged print head nozzles Select the target ink group for cleaning If you are not sure of the ink group for cleaning execute Nozzle Check BED 3 Select the ink group to be cleaned EENote When cleaning the nozzles of black ink tanks select Black to clean the nozzles of BCI 3eBK Color to clean Cleaning consumes ink the nozzles of BCI 6BK Initial Check Items Cancel Coo gt 4 Click OK Print Head Cleaning starts when the POWER lamp starts blinking Wimportant Do not perform any other operations until the Print Head Cleaning finishes This takes about 30 to 40 seconds E Note Clicking Initial Check Items displays the items to be checked before cleaning 55 Printing Maintenance 5 Read the message and cl
18. against the paper stack and check to see if the paper is not loaded beyond the Load Limit Mark See Loading Paper on page 3 and Canon Specialty Media on page 14 71 Troubleshootin Paper Jams Problem Possible Cause Try This Paper Jams Paper jams in the Remove the paper according to the following procedure Paper Output Slot 1 Slowly pull the paper out from the Paper Output Slot e Ifthe paper is jammed in the Sheet Feeder slowly pull the paper out from the Sheet Feeder e If you cannot pull the paper out turn the printer off and then turn it back on The paper will be ejected automatically 2 If you cannot pull the paper out in step 1 or the paper tears and a piece remains inside the printer open the Top Cover and remove it After removing all paper close the Top Cover ACaution Be careful not to touch the components inside the printer 3 Reload the paper into the printer and press the RESUME CANCEL button on the printer EElNote When reloading the paper into the printer refer to Paper Does Not Feed Properly on page 71 to confirm that you are using the correct paper and are loading it into the printer correctly If you have turned off the printer in step 1 you will need to retry printing because this operation cancels any print jobs in progress If you cannot remove the paper or the paper tears inside the printer or if the paper jam error continues after removing the paper contact th
19. com Canon CarePAK Extended Service Plan is a cost attractive and easy to use extended service program that provides up to three full years of service and support coverage at a very attractive price CarePAK offers toll free Canon technical support and includes Canon s superb InstantExchange product replacement program For further information about extending your Canon service and support call 1 800 385 2155 or visit our web site at www canonesp com CarePAK must be purchased during your product s warranty period For more information and updated program specifics please visit our web site at www canontechsupport com Support program specifics are subject to change without notice Canon PIXMA iP5000 Photo Printer Quick Start Guide Canon PIXMA iP5000 Photo Printer Quick Start Guide Copyright This manual is copyrighted by Canon U S A Inc with all rights reserved Under the copyright laws this manual may not be reproduced in any form in whole or in part without the prior written consent of Canon U S A Inc 2004 Canon U S A Inc Disclaimer Canon U S A Inc has reviewed this manual thoroughly in order that it will be an easy to use guide to your Canon PIXMA iP5000 Photo Printer All statements technical information and recommendations in this manual and in any guides or related documents are believed reliable but the accuracy and completeness thereof are not guaranteed or warranted and they are not inten
20. later 100 MB The following functions are not supported when using Mac OS X v 10 2 x or later Manual Duplex Printing Photo Optimizer PRO Poster Printing Fit to Page Printing Booklet Printing Reverse Order Printing supported with Mac OS X v 10 3 x Additional Systems Requirements for Electronic Manuals Pentium 75 MHz equivalent or higher processor Pentium 133 MHz equivalent or higher processor recommended 2x or higher CD ROM drive 4x or higher recommended 15 MB of available hard disk space when installing electronic manuals Windows Microsoft Internet Explorer 5 0 or later Mac OS Microsoft Internet Explorer 5 0 or later Safari 1 0 or later 87 Appendix A Safety Precautions Please read the safety warnings and cautions provided in this manual to ensure that you use your printer safely Do not attempt to use printer in any way not described in this manual A Warning You may cause an electric shock fire or damage the printer if you ignore any of these safety precautions Choosing a location Do not place the printer close to flammable solvents such as alcohol or thinners Power supply Never attempt to plug in or unplug the printer from the power supply when your hands are wet Always push the plug all the way into the power outlet Never damage modify stretch or excessively bend or twist the power cord Do not place heavy objects on the power cord Nev
21. may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC Rules Do not make any changes or modifications to the equipment unless otherwise specified in the manual If such changes or modifications should be made you could be required to stop operation of the equipment Canon U S A Inc One Canon Plaza Lake Success NY 11042 1 516 328 5600 Canadian Radio Interference Regulations This digital apparatus does not exceed Class B limits for radio noise emissions from a digital apparatus as set out in the interference causing equipment standard entitled Digital Apparatus ICES 003 of the Industry Canada Cet appareil num rique respecte les limites de bruits radio l ctiques applicables aux appareils num riques de Classe B
22. on the Page Setup tab in the printer properties dialog box Windows or the Page Setup dialog box Macintosh to ensure that it matches the size of the paper loaded For the paper size compatible with Automatic Duplex Printing refer to Automatically Printing on Both Sides of the Page on the User s Guide EE Note Windows On the Page Setup tab clear the Automatic check box Then try printing again Pp When using Mac OS 9 click Options in the Print dialog box and then clear the Automatic check box Then try printing again Mac OS X does not support the manual duplex printing To print on both sides of the page manually follow the procedure below Viacintosh Error No 300 Printer is not ready Ensure that the POWER lamp lights green If the POWER lamp is off turn the printer on The POWER lamp will flash green when the printer is initializing Wait until the POWER lamp stops flashing When the POWER lamp is flashing orange an error may occur in the printer For details on how to resolve the error refer to Handling Error Messages on page 75 Printer is not properly connected Ensure that the printer is securely connected to the computer GElNote If using a switching hub or other device disconnect the printer and reconnect it directly to the computer and try printing again If successful the problem may have been with the device There could also be a problem with the c
23. operating system may be out of free disk space Check the available space on your computer s hard disk The size of the print data is too large Windows Check the size of the print data For Windows XP and Windows 2000 if the size of the data is too large part of it may be lost When the spool format is EMF follow the procedure below 1 Open the printer properties dialog box 2 On the Main tab click Print Options 3 Select the Reduce spool data size check box and click OK GElNote When Reduce spool data size is set the print quality may be degraded Use reduced printing is not selected when performing automatic duplex printing In automatic duplex printing the printable area at the top of the page is 2 mm 0 08 inches narrower than the usual area therefore the bottom edge may not be printed To prevent this select Use reduced printing in the printer driver A Caution Windows 1 Open the printer properties dialog box 2 Click Print Area Setup in the Page Setup tab and select Use reduced printing n 1 In the Print dialog box select Duplex Printing amp Margin from the pop up menu 2 Select Automatic Duplex Printing and select Use reduced printing in Print Area Print layout may be altered with the reduced printing function 70 Troubleshooting Paper Does Not Feed Properly Problem Paper Does Not Feed Properly Possible Cause Inappropriate paper type is used
24. printed properly See Examining the Nozzle Check Pattern on page 52 5 If you want to start Print Head Cleaning click Cleaning on the Pattern Check dialog box Otherwise click Quit to finish 51 Printing Maintenance E Examining the Nozzle Check Pattern The nozzle check pattern should appear as follows when ink is discharged properly Examine the nozzle check pattern output by the printer EElNote The nozzle check pattern will not be printed correctly if there is not enough ink Replace the ink tank if the remaining amount of ink is insufficient See Replacing an Ink Tank on page 42 1 If lines of this pattern are missing the Black print head nozzle needs cleaning Example When lines are missing 2 If these patterns have white stripes the Color print head nozzle needs cleaning Example When white stripes appear Click Cleaning in the Pattern Check dialog box to start Print Head Cleaning See Print Head Cleaning on page 53 Pattern Check Which of the following patterns does the printed pattern most closely resemble If no lines of the group 1 pattern are missing and the group 2 patterns have no white stripes click Exit or Quit Nozzle Check Pattern finishes 52 Printing Maintenance Print Head Cleaning Clean the Print Head if missing lines or white stripes appear in the nozzle check pattern Note that cleaning the Print Head causes waste ink to be ab
25. stack against the right side of the Sheet Feeder Note e Load the paper lengthways regardless of the direction of the document e You can load up to 20 sheets of 4 x 6 sized paper 3 Press the Paper Feed Switch so that the Sheet Feeder lamp lights 2 Slide the paper guide against the left side of the paper stack 4 Select 4 x 6 from Paper Size in the printer driver For a detailed description of the printer driver settings refer to Printing with Windows on page 15 or Printing with Macintosh on page 18 Basic Printing E Loading Plain Paper in the Cassette EElNote For detailed information on the specialty media Canon provides for use with its various printers refer to Using Specialty Media on page 13 See Printing Media in the User s Guide for detailed instructions on how to load envelopes and specialty media into the printer 1 Flatten the four corners of the paper before loading it D important When paper is curled hold the opposing curled corners and gently bend them in the opposite direction until the paper becomes completely flat 2 Prepare to load paper 1 Pull out the Cassette from the printer 2 Remove the Cover on the Cassette 3 Pinch the tab and extend the Cassette if needed EE Note e When loading A5 or larger sized paper nonstandard size paper 203 mm 8 inches or longer in length extend the Cassette e When loading 5 x 7 or smaller s
26. the printer driver settings See Print Quality is Poor or Contains Errors on page 67 Step 1 See Printing the Nozzle Check Pattern on page 49 If white stripes appear After print head cleaning print the gt wa nozzle check pattern Step 2 See Print Head Cleaning on page 53 If the problem remains after performing print head cleaning three times Step 3 See Print Head Deep Cleaning on page 57 Note If Print Head Deep Cleaning does not resolve the problem contact the Customer Care Center If the ruled lines are shifted gt aa Step 1 See Aligning the Print Head on page 61 48 Printing Maintenance Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the Print Head nozzles Use this function when printed results are blurred or the color is incorrect EElNote Ensure that the Inner Cover is closed Printing the Nozzle Check Pattern Without a Computer Nozzle check pattern printing can also be executed from the printer itself 1 With the printer on load a sheet of Letter sized plain paper in the Sheet Feeder or Cassette 2 Press the Paper Feed Switch to select the paper source in which you loaded the paper 3 Hold down the RESUME CANCEL button until the POWER lamp flashes twice E Printing the Nozzle Check Pattern 1 Withthe printer on load a sheet of Letter sized plain paper in the Sheet Feede
27. you are using the correct type of paper select Prevent paper abrasion on Custom Settings in the printer driver See Print Quality is Poor or Contains Errors on page 67 To disconnect the cable connected between the digital camera and printer follow the procedure below 1 Disconnect the cable from the printer 2 Turn off the digital camera 3 Disconnect the cable from the digital camera When disconnecting the cable be sure to hold the connector by its sides For the errors indicated on the camera and their solution also refer to the user s manual of the camera For other troubles on the digital camera contact the manufacturer 81 Appendix Appendix Installing the Printer Driver When Using Mac OS 9 When using Mac OS 9 install the printer driver following the procedure below ACaution Before installing the driver disable all virus detection programs and automatically loading programs or remove them from your system folder Turn on your Mac and insert the Setup Software amp User s Guide CD ROM Open the Mac OS 9 folder on the CD ROM then double click the Printer Driver folder Double click the Installer icon in the Printer Driver folder Read the License Agreement and click Accept if you agree Click Install The printer driver will load automatically If the message No other applications can be running appears click Continue When the Installation was successful screen is display
28. Canon el Exif Print B PictBridge PIXMA iP5000 sx Quick Start Guide Ym Mia j Getting Help from Canon Help Us Help You Better Before you contact Canon please record the following information Serial Number located on the inside of the printer Model Number located on the front of the printer Setup Software amp User s Guide CD version number USCD X X located on your CD ROM Purchase Date Canon U S A Customer Technical Support Sequence 1 Internet www canontechsupport com For quick and comprehensive self help in an intuitively guided interactive troubleshooting environment the place to start is our helpful tech support web site In addition the latest driver downloads answers to frequently asked questions product information and where to buy instructions are found here 2 Email Tech Support www canontechsupport com For individual attention to a special issue try emailing our friendly technical engineers specially trained to communicate quick easy and logical solutions to your inquiries within 24 hours 3 Toll Free Live Tech Support 1 800 828 4040 This option provides live telephone technical support free of service charges Monday Saturday excluding holidays during your product s 1 year limited warranty period Telephone Device for the Deaf TDD support is available at 1 866 251 3752 4 Extended Service and Support www canonesp
29. Custom Settings In Windows XP or Windows 2000 When not logged on as a computer administrator or Administrators you cannot open the Custom Setting dialog box For further information on how to log on as an administrator refer to your Windows documentation 3 Select the Prevent paper abrasion check box and click Send Click OK when the confirmation message appears nia 1 Open the BJ Printer Utility dialog box 2 Select Custom Settings from the pop up menu 3 Select Prevent paper abrasion Wimportant When Prevent paper abrasion is selected in the printer properties dialog box Windows or selected from Custom Settings in the BJ Printer Utility dialog box Macintosh the setting is also applied under direct printing with the digital camera EENote Paper abrasion can be prevented by pressing the RESUME CANCEL button on the printer With the printer on hold down the RESUME CANCEL button until the POWER lamp flashes seven times To cancel the setting turn off the printer 68 Troubleshooting Troubleshooting Printer Hardware Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause Print Head has overheated due to long periods of continuous printing Try This Stop printing and turn the printer off for at least 15 minutes to allow the Print Head to cool down The Print Head tends to overheat when printing continuously for long periods of time The Print Head is designed to
30. Guide CD ROM is inserted into the drive Windows If the printer driver installation did not start automatically when you inserted the Setup Software amp User s Guide CD ROM into the CD ROM drive 1 Click Start and select My Computer 2 Double click the CD ROM icon For non Windows XP open the My Computer window and then double click the CD ROM icon VA Double click the CD ROM icon on your desktop to start installation Installation CD ROM is not working properly Ensure that there are no problems with the Setup Software amp User s Guide CD ROM If there is any problem with the Setup Software amp User s Guide CD ROM contact the Customer Care Cen Windows ter Use Windows Explorer to ensure that the CD ROM can be read Macintosh Ensure that the CD ROM icon is displayed on the desktop Unable to proceed beyond the Printer Port screen Windows Printer Connection Completion Make sure that tho printer is connected to th Reinstall the printer driver 1 Click Cancel on the Printer Connection screen 2 Click Start Over on the Installation Failure screen 3 Click Back on the screen which appears next 4 Click Exit on the Welcome screen then remove the CD ROM 5 Turn the printer and the computer off 6 Check the cable connection 7 Restart the computer 8 Carefully follow the procedures described in the Easy Setup nstructions a
31. ITS INCONVENIENCE EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE STORAGE CHARGES LOSS OR CORRUPTION OF DATA OR ANY OTHER SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE MISUSE OR INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CANON USA OR ITS ASF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES NOR SHALL RECOVERY OF ANY KIND AGAINST CANON USA OR ITS ASF BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE WITHOUT LIMITING THE FOREGOING YOU ASSUME ALL RISK AND LIABILITY FOR LOSS DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE POSSESSION USE MISUSE OR INABILITY TO USE THE PRODUCT SOLD BY CANON USA NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON USA OR ITS ASF SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT AND STATES YOUR EXCLUSIVE REMEDY 91 Appendix Canon USA offers a full range of customer technical support options For interactive troubleshooting e mail technical support the latest driver downloads and answers to frequently asked questions www canontechsupport com Toll free live technical support within the limit
32. SO JIS SCID No 5 pattern at standard and plain paper mode with Windows XP printer driver Camera Direct Print Canon Bubble Jet Direct Interface Direct Print Port Connect a iP5000 compatible digital camera or digital video camcorder using the USB cable supplied with the camera Compatible digital cameras and digital video iP5000 compatible digital cameras and digital video camcorders camcorders Compatible Paper Card 1 Photo Paper Pro 4 x 6 101 6 x 152 4 mm Card 2 Photo Paper Plus Glossy Photo Paper Plus Semi gloss or Glossy Photo Paper 4 x 6 101 6 x 152 4 mm an 3 Photo Paper Plus Glossy 5 x 7 127 0 x 177 8 mm LTR Photo Paper Pro Photo Paper Plus Glossy Photo Paper Plus Semi gloss or Glossy Photo Paper Letter size A4 Photo Paper Pro Photo Paper Plus Glossy Photo Paper Plus Semi gloss or Glossy Photo Paper A4 size Layout Print Standard Borderless with border Index Print 6 80 images depending on the size of print media Print Quality Standard Effect ExifPrint DPOF Functions Ver 1 00 compatible Index print number of copies select images print special characters date 86 Appendix Camera Direct Print PictBridge Paper size Default Photo Paper Plus Glossy 10 x 15 cm 4 x 6 10 x 15 cm 4 x 6 Photo Paper Plus Glossy Photo Paper Pro Photo Paper Plus Semi gloss Glossy Photo Paper 13 x 18 cm 5 x 7 Photo Paper Plus Glossy A4 8 5 x 11 Photo Paper Plus Glossy A4
33. a sheet of Letter sized plain paper in the Sheet Feeder 2 Open the BJ Printer Utility dialog box 1 Double click the hard disk icon where the printer driver was installed the Applications folder and then the Utilities folder 2 Double click the Printer Setup Utility icon When using Mac OS X v 10 2 double click the Print Center icon 3 Select the name of your printer from the Name list and click Utility When using Mac OS X v 10 2 select the name of your printer from the Name list and click Configure 4 Select the name of your printer from the Product list and click Maintenance 3 Print the pattern e99 BJ Printer Utility iP5000 E Gem Bl Select Test Print from the aces ee that lets you check whether print po p U p menu head nozzles are clogged Print Head Alignment It will align the print heads to correct any error in J their installation position 2 Click Print Head Alignment Quit Print Head Alignment Starting automatically head alignment Since the alignment involves printing ready the printer connect the cable and turn the power on load one sheet of A4 or letter size plain paper in the sheet feeder and click Print Head Ali K H ee 3 Read the message and click To carry out manual head alignment click Cancel Next check Align heads manually in the Custom Settings panel and click Print Head Alignment Send Then try again To print and check the current setting c
34. able s Replace the cable s and try printing again Specified printer name is not on the print list under Printer Setup Utility Print Center 1 Select Application from the Go menu Double click Printer Setup Utility in the Utility folder When using Mac OS X v 10 2 double click the Print Center icon Ensure that the name of your printer is indicated in the printer list If the name of your printer does not appear in the printer list carefully follow the procedures described in the Easy Setup Instructions and reinstall the driver N w Error No 1700 Waste ink absorber almost full The printer has a built in waste ink absorber to hold the ink used during print head cleaning Eight flashes indicates that this absorber is nearly full Press the RESUME CANCEL button to clear the error so you can continue printing Before the waste ink absorber becomes completely full contact the Customer Care Center a Error No 1851 Inner Cover is open when printing starts Close the Inner Cover then press the RESUME CANCEL button 78 Troubleshooting Problem aa Error No 1856 Possible Cause Inner Cover is opened while printing Try This Close the Inner Cover then press the RESUME CANCEL button Try printing again Error No 2001 A specified period of time has elapsed without receiving a response from the digital camera The digital camera o
35. alItY eies ee eneeier ia iein Print Quality is Poor or Contains Errors Printer Driver Setting for Media Type Printer Properties dialog box Printing Borderless Photographs sscssssssssseeees Printing Photographs Directly from a Digital Camera 22 Printing the Nozzle Check Pattern sscssssscsssseeeee 49 Printing with Macintosh ssccssecssssreessrecssseeeeees 18 Printing with WindOWS sccccssccssssccssssssesssseseeeeeees 15 R Recalling Driver Settings ccssssssssreessteeseeeesees 35 Regulatory Information cssccssccssecssscssscseesssssoneees 90 Replacing an Ink Tank ssccsscssscsrscssessseseseessesceees 42 RESUME CANCEL button sessessesseesesssessessesseeseessessesse 17 S Safety Precautions sessesesessessesseeseessessessessesseesesseesseesese 88 Saving Driver Setting ccsscccssssssssecessescessseeseseeees 35 Specialty Media sessessesesessessesseeseessessessesseessessessesseeseee 14 SPeCiFICATIONS ccescesscssccnseesseseeessesscnesesessseasoeees 85 T TrANSPAFENCIES cssseseecssscsssessesesesessssssssseeseeesonssoees 14 Troubleshooting eessseesssessseosssessssosssessssossseesseessssesse 65 Troubleshooting Printer Hardware ssesssessssssssossssosse 69 TShirt Transters ccevictscsecsssevcctsessdedceccossestccccescesveascsssese 14 Turning on the Printer scccsssscssssscsssscessseessssce
36. ard print from the image displayed in the single display mode or in the index display mode You can print specified numbers of images or make an index print by editing the DPOF For the images taken with an ExifPrint compatible digital camera the Photo Optimizer PRO function can be used If date printing is set from the digital camera the date when the photograph was taken is to be printed excluding the index print Images will be scaled automatically according to the image size set on the digital camera and the size of the media set on the printer The digital camera does not support the following functions Print quality setting Printer maintenance Images other than Exif may not be index printed 27 Advanced Printing Accessing the Printer Driver The printer properties dialog box can be opened from either within an application or directly from the Windows Start menu Note This manual refers to Windows XP operation The operations may vary depending on your operating system E Opening the Printer Properties Dialog Box from Your Application 28 Program E Note Depending on your application program the command and menu names may differ and there may be more steps involved in opening the printer properties dialog box For more details see the user s manual for your application In your application select the command to print a document The Print dialog box can usually be opened by selecting Print
37. are displayed Cleat Thumbnail Surman Folder window Number of mages 0 39 Advanced Printing 2 Click the W A buttons on the thumbnail of the photograph you want to print to specify the number of copies Increases the number of copies Displays the specified number of copies Decreases the number of copies Note Clicking Correct Enhance corrects photographs For example using this feature you can correct the red eye caused by the camera s flash or smooth and beatify the facial skin For more information refer to the Photo Application Guide 6 Select the paper 1 Click the Paper Selection tab 2 Ensure that Paper Feed Switch is selected from Paper Source 3 Select the size of the paper you want to use from Paper Size 4 Select the type of the paper you want to use from Media Type Note This section only describes the steps when you have selected Paper Feed Switch from Paper Source For information about the other settings refer to Changing the Paper Source in the User s Guide 40 Advanced Printin Select the layout and print the photograph 1 Click the Layout Print tab 2 Select Borderless full 3 In Windows click Print In Macintosh click Print When the confirmation message is displayed click OK And then click Print in the Print dialog box 41 Printing Maintenance Printing Mainte
38. ated on Canon brand PictBridge or Bubble Jet Direct compatible cameras The error messages and operations may vary depending on the camera you are using For errors on non Canon PictBridge compatible cameras count the number of flashes the POWER lamp on the printer makes and check for the cause of the error and take the appropriate action For details see Handling Error Messages on page 75 Connecting a digital camera not compatible with PictBridge or Bubble Jet Direct makes the POWER lamp on your printer flash nine times In sucha case unplug the cable connecting the camera to the printer and press the RESUME CANCEL button on the printer A communication time out occurs if printing takes a long time or if it takes too much time to send data This may stop printing In such a case disconnect the cable between the printer and the camera press the RESUME CANCEL button on the printer and reconnect the cable between the printer and the camera Then turn the camera on if it does not automatically turn on If the problem is still unresolved select some other photo and check if it can be printed or not The print head nozzles may be clogged if printing becomes faint or colors are incorrect See When Printing Becomes Faint or Colors are Incorrect on page 48 f the paper is curled or its surface is scratched during printing make sure that you are using the correct type of paper If this error occurs even when
39. automatically pause at line breaks before resuming printing in order to cool down ACaution The area around the Print Head can become extremely hot during extended print operation Always avoid touching the Print Head and its peripheral components Printing high resolution photographs and graphics Wait until the print job finishes The POWER lamp flashes green while the print data is being processed Printing photographs and high density graphics can take time There may be problems with your operating system Restart your computer It may solve the problem Delete an undesired print job if there is any Use BJ Status Monitor in Windows or Printer Setup Utility or Print Center in Macintosh for the deletion Windows 1 Open the printer properties dialog box See Opening the Printer Properties Dialog Box Directly from the Start Menu on page 28 2 Click the Maintenance tab and then Start Status Monitor 3 Click Display Print Queue 4 Select Cancel All Documents in the Printer menu EElNote In Windows Me or Windows 98 Click to select an undesired document and select Purge Print Documents in the Printer menu 5 When the confirmation message is displayed click Yes The print job is deleted EElNote In Windows 2000 the print jobs may not be deleted 1 Select Applications from the Go menu 2 Double click the Printer Setup Utility icon in the Utilities folder When using Mac OS X v 10 2 double click t
40. by regular cleaning Select the target ink group for deep cleaning If you are not sure of the ink group for deep cleaning execute Nozzle Check E Al Colors 3 Select the ink group to be deeply cleaned EElNote When cleaning the nozzles of black ink tanks select Black to clean the nozzles eE cas nee Ich aoe CE pe BEET of BCI 3eBK Color to clean the nozzles deep cleaning only if the nozzle condition does not improve after regular deaning of BCI 6BK After the deep cleaning ends execute Nozzle Check and check whether the print head nozzles have been unclogged C Initial Check Items Cancel E 4 Click OK Print Head Deep Cleaning starts when the POWER lamp starts blinking Wimportant Do not perform any other operation until the Print Head Deep Cleaning finishes This takes about one minute EElNote Clicking Initial Check Items displays the items to be checked before cleaning 59 Printing Maintenance 4 Print the nozzle check pattern to check the Print Head condition 60 See Printing the Nozzle Check Pattern on page 49 If a particular color is not printed properly replace the ink tank of that color See Replacing an Ink Tank on page 42 EE Note If the print head nozzles are still not clean open the Top Cover and ensure that there are sufficient ink levels in all ink tanks and turn off the printer Be sure to perform another Print Head Deep Cleaning 24 hours after turning off the printer
41. camera you may have to select a print mode compliant with PictBridge before connecting the camera You may also have to turn on the camera or Select Play mode manually after connecting the camera to the printer Perform necessary operations according to the instruction manual supplied with your camera When printing from your PC be sure to unplug the cable connecting the digital camera J Set up the printer N Turn on the printer See Turning on the Printer on page 2 Load the paper in the printer See Loading Paper on page 3 gt A W Connect the digital camera to the printer 1 Make sure the camera is turned off 2 Connect the camera to the printer using the USB cable for connection to a computer supplied with the camera 23 Advanced Printin 3 Turn on and set up the camera for direct printing When the connection between the camera and printer has been established the POWER lamp on the printer flashes once The power on sequence may differ depending on the model or brand of the camera Either of the following icons will display on the LCD display of the digital camera when the printer is correctly connected a A PictBridge compliant digital camera D A Canon Bubble Jet Direct compatible digital camera E Direct Printing from PictBridge compatible Digital Cameras 24 Default Camera Settings When a PictBridge compatible camera is connected and printing is started wit
42. could cause a fire or electric shock if the spray comes into contact with electrical components inside the printer 88 Appendix A Caution You may cause injury or damage the printer if you ignore any of these safety precautions Choosing a location Do not install the printer in a location that is unstable or subject to excessive vibration Do not install the printer in locations that are very humid or dusty in direct sunlight outdoors or close to a heating source To avoid the risk of fire or electric shocks install the printer in a location with an ambient temperature range of 5 C to 35 C 41 F to 95 F and humidity of 10 to 90 condensation free Do not place the printer on a thick rug or carpet Ensure that the area around the power outlet is kept clear at all times so you can easily unplug the power cord if necessary Do not place the printer with its back attached to the wall Power supply Never remove the plug by pulling on the cord Do not use an extension lead cord Never use a power supply source other than the one rated for the printer in the country where you purchased the printer AC 110 120 V 50 60 Hz AC 220 240 V 50 60 Hz Working around the printer Never put your hands or fingers in the printer while it is printing Do not place any object on the printer Do not place metal objects paper clips staples etc or containers of fla
43. ded to be nor should they be understood to be representation or warranties concerning the products described Specifications are subject to change without notice lag As an ENERGY STAR partner Canon U S A Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency All information regarding non Canon products was compiled from publicly available information No representation is made regarding the accuracy thereof Trademarks Canon is a registered trademark of Canon Inc PIXMA is a trademark of Canon Inc PhotoRecord is a trademark of Canon Information System Research Australia Macintosh Mac and the Mac logo are registered trademarks of Apple Computer Inc registered in the U S and other countries Microsoft and Windows are registered trademarks of Microsoft Corporation in the U S and other countries Allother product and brand names are trademarks of their respective owners Canon U S A Inc One Canon Plaza Lake Success NY 11042 Contents Contents Basic Printing Turning on the Printer si i064 eee Senet ntiargsensatenaseunn ets ccosee seeacgeies oa sa 2 Loading Paper rs 2a cc ctece cide wo sie sachets Ba gtatns fad Deedee ETETE ENTE T se ha die wiles 3 Using Specialty Media 5 lt lt sciec is ipin nemes p siete tiem aie a aletiowsiee s SEE pesly sel ta 13 Printing with WiIndOWS j5 lt lt s sc0 ses wie aeinn sa eo EEr E Saisie siele s oe eisiy eee
44. detailed information refer to Printing Media in the User s Guide Printer Driver Settings The printer driver has a variety of settings that can be used to creatively enhance the colors and output of your photographs Many of these features are covered in this chapter E Note You can also access the online help in either of the following ways depending on your operating system In Windows Press the F1 key Click in the upper right corner then click the feature you want to know more about Click the Help button when displayed In Macintosh Click in the Page Setup dialog box or the Print dialog box E Adjusting Print Quality Features that affect the appearance and quality of your printed images can be controlled with the printer driver Your printer automatically adjusts printer settings to improve print quality based onthe media type plain paper Photo Paper Pro and so on You can also customize the Print Quality settings if desired 29 Advanced Printing To manually adjust Print Quality settings Windows 1 Open the printer properties dialog box See Opening the Printer Properties Dialog Box from Your Application Program on page 28 On the Main tab select Custom from Print Quality then click Set to open the Set Print Quality dialog box Move the slide bar to adjust the print quality Set Print Quality Quality Standard 3 Halftoning Auto Dither Diffusion OK Ca
45. e Customer Care Center 72 Troubleshootin Problem Paper Jams Possible Cause Paper jams inside the Transport Unit Try This Remove the paper according to the following procedure 1 Open the Rear Cover ACaution Be careful not to touch the components inside the printer If you cannot extract the paper turn the printer off and then turn it back on The paper will be ejected automatically Close the Rear Cover If you could not extract the paper in step 2 remove the Cassette Slowly pull the jammed paper out Aew If any paper is sticking out of the Cassette reload the paper in the Cassette Reload the paper in the Sheet Feeder if necessary and press the RESUME CANCEL button on the printer NO GElNote When reloading the paper into the printer refer to Paper Does Not Feed Properly on page 71 to confirm that you are using the correct paper and are loading it into the printer correctly If you have turned off the printer in step 2 you will need to retry printing because this operation cancels any print jobs in progress If you cannot remove the paper or if the paper tears inside the printer or if the paper jam error continues after removing the paper contact the Customer Care Center 73 Troubleshootin Problem Paper Jams Possible Cause Paper jams inside the Duplex Transport Section Try This Remove the paper according to the foll
46. e Envelopes with double flaps e Envelopes with sticker flaps e Envelopes with an embossed or treated surface e Any type of paper with holes Loose leaf paper is an exception it is printable when loaded from the Sheet Feeder Basic Printing E Using the Sheet Feeder and the Cassette You can load paper in both the Sheet Feeder and Cassette Loading paper in the Sheet Feeder is easy and is convenient if you frequently switch to and print on various sizes or types of paper Loading paper in the Cassette allows you to print without reloading paper for each job This is convenient for loading a large volume of the type of paper you regularly print onto Loading paper in both the Sheet Feeder and Cassette makes the following paper feed methods available e Changing the paper source to feed different types sizes of paper If you load plain paper in the Cassette and photo paper in the Sheet Feeder changing the paper source allows you to print on both types of paper without removing and reloading paper To change the paper source use the Paper Feed Switch on the printer or printer driver You can also specify the type size of paper to be fed from the Cassette for regular use with the printer driver For example you can specify that Letter sized plain paper is always fed from the Cassette whenever you print E Note For information on the printer driver settings refer to Changing the Paper Source in the User s Guide e Continu
47. e Printer Properties Dialog Box from Your Application Program cssccsscsssssscssssssesssescsesoeee 28 P Page Setup Macintosh scsscsscssssrseeseeceseeees 19 70 Page Setup dialog box Macintosh sccsssceseeseeee 70 Paper Does Not Feed Properly sscsssssssssessessensees 71 Paper Feed Roller sscssscsscsssscsecsecssescssscseessseseees 71 Paper Feed SWItch ccsscssccssesssscssecssessssscssscsesseeees 4 Paper Jams Paper SIZ y ain tes nobidesthdvecaecseesstdvedsed seseespecds 19 Paper Support Load Limit 14 Photo Noise Reduction 33 Photo Optimizer PRO ccsscssscssscstscssescssscsessssessees 31 Photo Paper Plus Double Sided cssscsssessessseeeeee 14 Photo Paper Plus Glossy ccssscssscssscssessseseseessseseees 14 Photo Paper Plus Semi Zloss sccssscssesssssssssseessees 14 Photo Paper Pro 000 14 PhotoRecord POWER DULOMs scvcssssscctssavcosscecevtcaessctiscssccevcosctesssccevssnedese 2 POWER lamp sceseesseeeee Print dialog box wea Print Head Alignment sccccccsssssrccessssssseceeees 61 63 Print Head Cleaning cccssssccsseccsssreeesssecesseeessceeee 53 Index Print Head Deep Cleaning sscsscssssssssscseesseeees Print Head Holder sssccccsssssssscccesssssreccessssssseeeeeess Print Media to AVOId ccccsssssssccccsssssssrccccssssssreceeeess Print QU
48. e the error refer to Handling Error Messages on page 75 Paper is not loaded Load paper and press the RESUME CANCEL button If paper is loaded ensure that the paper source is selected correctly Select the paper source with the Paper Feed Switch on the printer or select it in the printer driver Paper is not loaded correctly Remove the paper fan the paper to ensure that sheets are not sticking together and reload the paper correctly into the Sheet Feeder or Cassette Printer port setting does not match the interface connected to the printer Check the printer port settings 1 Open the printer properties dialog box See Opening the Printer Properties Dialog Box Directly from the Start Menu on page 28 2 Click the Port tab or the Details tab to confirm the port settings AUSB port is selected if either USBnnn Canon PIXMA iP5000 or MPUSBPRNnn Canon PIXMA iP5000 where n is a number is indicated If the port setting is not correct change the port setting according to the interface you are using on the Port tab or the Details tab or reinstall the printer driver Faulty connection Ensure that the printer cable is securely connected to the computer EE Note If using a switching hub or other device disconnect the printer and reconnect it directly to the computer and try printing again If successful the problem may have been with the device There could also be a problem with the cab
49. ea veils S 15 Printing with Macintosh ccc cc ccc cece ec eee e eee e ee eee eect teen eee eeees 18 Canceling Printings side esis isae gates siat ciao eters e PS w AE se lace avery Mave E EE I Dione EIEE Ontos 21 Advanced Printing Printing Photographs Directly from a Digital Camera ccc cece ee ee eee eee eee 22 Accessing the Printer Driver ss derriera e E oe oe tate 5 oa be E EER ARY 28 Adjusting the Print Quality for Photographs ccc cece eee cee eect e teen eens 29 Using the Bundled Software ccc cece cece cece eect EEE ES 37 Printing Borderless Photographs cee cece cece eee cece e eee e teen ee eeees 38 Printing Maintenance Replacima sar Ink Tair les eo iss isss aie sce sees n Sena nice EEE Ge ta AE EER E evi es one a 42 When Printing Becomes Faint or Colors are Incorrect eee e cece cee e eee e eens 48 Printing the Nozzle Check Pattern cc eee ccc cece eect cette eee eeeees 49 Print Head Cleanings icccs e cect as erasers evs Cee eee Fe UE betes Su tes On Ree Te eal 53 Print Head Deep Cleaning 0s cc ese es oc e 0a Gace ore tei be ea aaae Palen So awle ee eae 57 Aligning the Print Head s 00 0 6 6 sce ee alvin 6 since aie bine 6 cine aie sei ec cieeaie ae eee sees EER 61 Troubleshooting Cannot Install the Printer Driver 0 0 cee cc ccc cece ee eect eee e eee e eee eeeeeees 66 Print Quality is Poor or Contains Errors eect cece eect cette e
50. ed click Restart From the Application folder double click on the software to be installed Follow the on screen instructions O ON OA UBW NE When the Installation has Finished screen appears click OK 10 when prompted restart your computer 11 After the computer restarts TURN THE PRINTER ON and select the Apple menu then Chooser 12 Click the PIXMA iP5000 icon in the Chooser Do not click the PIXMA iP5000 SV icon 13 Close the Chooser E Note Register your product at www registercanon com to ensure product support 82 pendix 14 To ensure highest quality output carry out Print Head alignment Note Refer to the Printer Driver Guide for Mac OS 9 located on the Setup Software amp User s Guide CD ROM for instructions on how to align the Print Head 83 Appendix User s Guide Table of Contents Your printer s electronic User s Guide located on the Setup Software and User s Guide CD ROM offers detailed information on the following topics How to Use This Manual How to Read This Manual Safety Precautions Printer Parts and Their Functions Front View Operation Panel Rear View Inside the Printer Using the Sheet Feeder and the Cassette Loading Paper Changing the Paper Source Further Printing Techniques Printing Photographs Automatically Printing on Both Sides of the Page Specifying Paper in the Cassette Printer Driver Functions Windows Printer Driver Functions Macintosh BJ Print
51. ed warranty Monday Saturday excluding holidays at 1 800 828 4040 The location of the ASF nearest you for carry in service 1 800 423 2366 Telephone Device for the Deaf TDD 1 866 251 3752 If the problem cannot be corrected by using one of the above technical support options repair options i e Carry In Mail In Service InstantExchange Warranty Service along with details and conditions of each are available at the time of your call to the live technical support number s above or via the website at www canontechsupport com Please note that under the InstantExchange program a replacement product will be provided to you prior to your return of the defective product Since the defective product becomes the property of Canon USA at the time of the exchange the defective product must be returned in the shipping materials provided If the defective product is not returned as directed you will be responsible for the value of the replacement product for which Canon USA may invoice you This limited warranty gives you specific legal rights and you may also have other rights which vary from state to state Support program specifics are subject to change without notice Canon U S A Inc One Canon Plaza Lake Success NY 11042 USA Canon is a registered trademark of Canon Inc 92 Index A Accessing the Printer Driver cssccseee 28 Adjusting the Print Quality for Photographs 29 Advanced Printing
52. ee e eens 67 Troubleshooting Printer Hardware ccc cece cece eect eee e eect ee eeeeeeee 69 Paper Does Not Feed Properly cc cece cece cece cece eee e eee e teste eee e cence 71 Paper jamss nasaren costae e abana aa ave a elae ara Seca cuales ara Baws T ard bee alae Sard awe euale 72 Handling Error Messages ccc ccc cece cece e eee e ee eee eect tees eee eeees 75 An Error Message Appears on the Screen cee ccc cece cece e eee e teen eeeeees 77 Cannot Print Properly from the Digital Camera 0 0 eee cece cece ee eee eee eee 80 Appendix Installing the Printer Driver When Using Mac OS 9 eee ccc cece eee e eee e eee 82 User s Guide Table of Contents cece eee cece cece ence eee eee e eee e eens 84 Specifications coc scares oes BS Sees baie Fe Ses ae Se Sore aes EE EVO Fe Ew odio Foes 85 Safety Precautions soso secs av EEEE onde ae eaten ees ER ete a E WENO Sie ee 88 Regulatory Information s aes ais e sects receeeeatate 8 6 Se ote a ere wie EVERE Sierra lela EE 90 CANON U S A INC LIMITED WARRANTY USA Only cee eee eee eee cece cence 91 DPD ON eeren Pec ee a tetae Banat nts stan te Borat eagle aa Seen te aan ly Saat eiA 93 Basic Printing Basic Printing Note This Quick Start Guide describes some of the features of your printer and how to use them For more information view the iP5000 User s Guide on the Setup Software amp User s Guide CD ROM or use the online
53. een used do not remove it from the printer and leave it out in the open This will cause the ink tank to dry out and the printer may not operate properly if it is reinstalled Color ink consumption may occur even when black and white or grayscale printing is specified Color ink is consumed in the head cleaning and deep cleaning which are necessary to maintain the printer s capabilities When you start printing after replacing the ink tank the printer executes Print Head Cleaning automatically Do not perform any other operations until the Print Head Cleaning finishes The POWER lamp flashes during cleaning 47 Printing Maintenance When Printing Becomes Faint or Colors are Incorrect When printing becomes faint or colors are incorrect even if ink remains in the ink tanks the Print Head nozzles are probably clogged Follow the procedures below to clean the nozzles If the ruled lines are shifted after running the print head maintenance align the Print Head Wimportant Before printing the nozzle check pattern or cleaning the Print Head check the following Open the Top Cover and make sure that the ink tank contains ink If it is out of ink replace it Ensure that all the orange tape of the ink tank has been peeled off Press onthe mark on the ink tank and ensure that the ink tank is installed securely Ensure that each ink tank is installed at the correct location Increase the Print Quality setting in
54. er Utility Macintosh Printing Media Compatible Media Types High Resolution Paper Glossy Photo Paper Photo Paper Pro Photo Paper Plus Glossy Photo Paper Plus Double Sided Photo Paper Plus Semi gloss Matte Photo Paper Transparencies T Shirt Transfers Envelopes 84 Checking the Status of the Printer BJ Status Monitor Functions Windows Printer Setup Utility Macintosh Routine Maintenance Replacing an Ink Tank When Printing Becomes Faint or Colors are Incorrect Printing the Nozzle Check Pattern Print Head Cleaning Print Head Deep Cleaning Aligning the Print Head Cleaning the Inside of the Printer Transporting Printer Troubleshooting Cannot Install Printer Driver Print Quality is Poor Printer Does Not Start or Stops During Print Jobs Paper Does Not Feed Properly Paper Jams The POWER Lamp Flashes Orange An Error Message is Displayed on the Screen Cannot Print Properly from the Digital Camera Cannot Print Properly with Automatic Duplex Printing Problems Relating to Windows Appendix Printing Area Uninstalling Printer Drivers Uninstalling the Electronic Manual Windows Specifications Index Appendix Specifications Printer Printing resolution Print speed Print speed may vary with the content of the document and the processing speed of the host computer Print width Resident print control mode Receive buffer Interface Acoustic noise level Operating environment Storage environment
55. er plug the printer into a power socket that is shared with other equipment extension lead cord 2 or 3 way adapter etc Never use the printer if the power cord is bundled or knotted If you detect smoke unusual smells or strange noises around the printer immediately unplug the printer at the power supply and call for service Periodically unplug the printer and use a dry cloth to wipe off any dust or dirt collected on the plug and the power outlet If the printer is placed at a location exposed to a lot of dust smoke or high humidity the dust collected on the plug absorbs moisture and may cause insulation failure and ire Cleaning the printer Use a damp cloth to clean the printer Never use flammable solvents such as alcohol benzene or thinners If flammable solvents come in contact with electrical components inside the printer it could cause a fire or electric shock Always unplug the printer from the power outlet before cleaning the printer If you accidentally switch the printer on while cleaning it you could injure yourself or damage the printer Maintaining the printer Do not attempt to disassemble or modify the printer There are no user serviceable parts inside the printer The printer contains high voltage components Never attempt any maintenance procedure not described in this guide Working around the Do not use flammable sprays near the printer printer This
56. f this does not solve the problem the Print Head may be worn out Contact the Customer Care Center Printing Maintenance Aligning the Print Head This operation must be carried out when using the printer for the first time Aligning the Print Head positions allows you to print without shifts in the color registration Print head alignment is performed either automatically or manually This section deals with automatic Print Head alignment only Note Ensure that the Inner Cover is closed Aligning the Print Head Without a Computer The Print Head can also be aligned from the printer itself 1 With the printer on load a sheet of Letter sized plain paper in the Sheet Feeder 2 Hold down the RESUME CANCEL button until the POWER lamp flashes four times 1 Withthe printer on load a sheet of Letter sized plain paper in the Sheet Feeder 2 Open the printer properties dialog box See Opening the Printer Properties Dialog Box Directly from the Start Menu on page 28 3 Print the pattern amp Canon PIXMA iP5000 Printing Preferences amp Main B Page Setup Stamp Backaround of Effects C Prdfiles 1 Click the Maintenance tab 2 Click Print Head Alignment Q5 Stat Status Monitor OK EN 61 Printing Maintenance Start Print Head Alignment Starting automatically head alignment 3 Read t h e m essage a n d cli ck Pri nt Since the alignment involves printi
57. files Maintenance C Simulate tlustration L Monochrome Effects Vivid Photo C Image Optimizer a Photo Optimizer PRO Photo Noise Reduction Normal 33 Advanced Printing Macintosh To use Photo Noise Reduction select the Photo Noise Reduction check box under Special Effects Print Printer iP5000 B Presets Standard HJ Special Effects kA C Simulate Illustration Contrast E Dark ight C Monochrome Effects 9 Sepia Blue Pink Green Select Color Q Vivid Photo v Photo Noise Reduction Normal a Preview Save As PDF C Fax Cancel Print 34 Advanced Printing E Saving and Recalling Printer Driver Settings When you change printer driver settings for a specific print job such as printing black and white photos or printing documents with a special background you can save and name these settings for future use on similar print jobs Windows 1 Open the printer properties dialog box See Opening the Printer Properties Dialog Box from Your Application Program on page 28 2 ineach tab set all necessary items Click the Profiles tab A WwW Register new printer driver settings 1 Click Add to Profiles 2 Enter a name of profile for the settings 3 Select an icon 4 Enter a description of the profile 5 Click OK 6 Click OK on the Profiles tab This registers
58. from Canon Bubble Jet Direct compatible PictBridge incompatible digital camera or digital video camcorder without a computer by simply connecting the digital camera or digital camcorder to this printer Hereafter the digital still camera and digital video camcorder are collectively called a digital camera or camera See Direct Printing from a PictBridge compatible Digital Cameras on page 24 This mark indicates that the product is PictBridge compatible See Printing Photographs Directly from a Canon Bubble Jet Direct Compatible Digital Camera on page 27 22 Advanced Printing E Connecting to a Digital Camera A Caution Do not connect any equipment other than the camera ready for PictBridge or Canon Bubble Jet Direct to the Direct Print Port of the printer If you do so electric shock fire or damage to the camera could result EElNote When printing photos with the digital camera connected to the printer it is advisable to use the AC adapter supplied with the camera If you use the camera battery be sure to charge it fully The Print Head cannot be aligned using the controls of the digital camera The print head alignment can be performed simply by pressing the RESUME CANCEL button on the printer or by connecting the printer to the computer and then executing automatic print head alignment Refer to Aligning the Print Head on page 61 Depending on the model or brand of your
59. from the File menu Ensure that the name of your printer is selected Then click Preferences or Properties The printer properties dialog box opens Opening the Printer Properties Dialog Box Directly from the Start Menu This method is used for maintenance operations such as Print Head Cleaning or to specify printer settings common to all application programs Click Start and select Control Panel Printers and Other Hardware and then Printers and Faxes For non Windows XP click Start select Settings and then Printers Double click the icon of your printer Open the File menu and select Printing Preferences or Properties The printer properties dialog box opens When opening the printer properties dialog box from Properties the default Window tabs e g the Ports tab or the Details tab are displayed These tabs are not displayed when the printer properties dialog box is opened from Printing Preferences or applications For details about these tabs refer to the Windows documentation Advanced Printing Adjusting the Print Quality for Photographs E Improving the Quality of Printed Images Two important factors control the quality and output of your printed images Paper and Ink Using recommended Canon paper specialty media and inks for printing photographs can significantly improve the quality of your printouts See inside the back cover for a list of Canon Specialty Papers and ink tanks for this printer For more
60. gged Press the RESUME CANCEL button See Printing the Nozzle Check Pattern on page 49 for information on how to print a nozzle check pattern The Paper Output Slot has been exposed to a strong light source preventing correct Print Head alignment Press the RESUME CANCEL button and move the printer to a darker location Try to align the Print Head again If the print head alignment fails again manually align the Print Head For a detailed description of manual alignment refer to Aligning the Print Head in the User s Guide An error that requires contacting the Customer Care Center may have occurred Disconnect the printer cable from the printer and then turn the printer off and unplug the printer from the power supply Plug the printer back in and turn the printer back on after leaving it for a while If the problem remains contact the Customer Care Center E Note POWER lamp flashes alternately green and orange 76 Troubleshooting An Error Message Appears on the Screen Problem Windows Writing Error Output Error Communication Error Possible Cause Printer is not ready Try This Ensure that the POWER lamp lights green If the POWER lamp is off turn the printer on The POWER lamp will flash green when the printer is initializing Wait until the POWER lamp stops flashing When the POWER lamp is flashing orange an error may occur in the printer For details on how to resolv
61. h no printing option selected this printer operates based on the following default settings e Paper size 4 x6 e Paper type Photo Photo Paper Plus Glossy Advanced Printing LAYOUT siasii Borderless Trimming 0006 Off No trimming e image optimize On ExifPrint Date print Off No printing Additional settings The settings explained below cannot be made on some cameras If any setting cannot be made the default setting explained above is used Names of settings that are displayed on Canon PictBridge compatible cameras are used in the description given below Different names may be displayed on your camera depending on the brand or model For details refer to your camera s instruction manual About Paper size and Paper type To change the paper size or paper type operate from the camera to select the PictBridge print setup mode and confirm or check the settings By default 4 x 6 is selected from Paper size and Photo Photo Paper Plus Glossy is selected from Paper type for this printer To use Photo Paper Pro select Fast Photo from Paper type If using a Canon PictBridge compatible camera you can select 5 x 7 from Paper size The following sizes and types of paper can be loaded in the printer by selecting options from Paper size and Paper type Paper size setting Paper type setting Paper loaded in pri
62. he Print Center icon 3 Double click the name of your printer displayed under Name in the Printer List 4 Click to select an undesired document and click The print job is deleted Incorrect paper source is selected Ensure that Paper Feed Switch is selected from Paper Source Windows or the Print dialog box Macintosh in the printer driver If Paper Feed Switch is selected load paper in the paper source selected with Paper Feed Switch on the printer If you select other settings ensure that paper is loaded in the correct paper source For a detailed description of the printer driver settings refer to Changing the Paper Source in the User s Guide Paper Output Tray is closed Open the Paper Output Tray Inner Cover is open Close the Inner Cover and press the RESUME CANCEL button 69 Troubleshooting Problem Cannot Print to End of Job Possible Cause Incorrect page size is selected Try This Ensure that the page size setting matches the size of the paper loaded in the printer Check the Paper Size setting from within your application to ensure that it matches the size of the paper loaded Check Paper Size on the Page Setup tab in the printer properties dialog box of the printer driver Windows or the Page Setup dialog box of the printer driver Macintosh to ensure that it matches the size of the paper loaded There is not enough free space on the hard disk Your
63. help within your printer driver interface Windows While in the printer s properties window press the F1 key or click in the upper right corner Then click the feature you want to know more about or click the Help button when displayed While in the Page Setup dialog box or Print dialog box click in the lower left corner Clicking provides detailed information about each setting When the Help window appears select your desired topic Turning on the Printer 1 Press the POWER button The POWER lamp flashes while the printer warms up and changes to steady non flashing green when the printer is ready y 4 a w Basic Printing Wimportant Before unplugging the power cord turn off the printer and ensure that the green lamp has gone out if the POWER lamp changes to orange and begins flashing refer to Handling Error Messages on page 75 Loading Paper This section describes how to load paper in the Sheet Feeder and the Cassette Sheet Feeder Cassette E Print Media to Avoid Do not use the following types of paper Using such paper will not only produce unsatisfactory results but can also cause the printer to jam or malfunction e Folded curled or wrinkled paper e Damp paper e Excessively thin paper less than 64 gsm or 17 lb e Excessively thick paper more than 105 gsm or 28 lb non Canon branded paper e Picture postcards e Postcards affixed with photos or stickers
64. ick Print Check Pattern to print the nozzle check pattern The nozzle check pattern is printed 4 Check the Print Head condition with the printed nozzle check pattern See Printing the Nozzle Check Pattern on page 49 EElNote The nozzle check pattern will not be printed correctly if there is not enough ink Replace the ink tank if the remaining amount of ink is insufficient See Replacing an Ink Tank on page 42 f the problem remains after performing Print Head Cleaning three times try Print Head Deep Cleaning See Print Head Deep Cleaning on page 57 56 Printing Maintenance Print Head Deep Cleaning If print quality does not improve by standard Print Head Cleaning try Print Head Deep Cleaning which is a more powerful process Note that cleaning the Print Head causes waste ink to be absorbed in the waste ink absorber Print Head Deep Cleaning consumes more ink than standard Print Head Cleaning so perform this procedure only when necessary Note Ensure that the Inner Cover is closed Windows 1 Ensure that the printer is on 2 Open the printer properties dialog box See Opening the Printer Properties Dialog Box Directly from the Start Menu on page 28 3 Start Print Head Deep Cleaning amp Canon PIXMA iP5000 Printing Preferences E Main B Page Setup Stamp Backaround gf Effects CB Pro GU Weriennce p 1 Click the Maintenance tab Z Cleaning Deep Cleanin Bottom Plate
65. int can handle only JPEG files file name extension jpg and jpeg You can edit images taken with a digital camera by using the Red Eye Correction function and Digital Face Smoothing function and print them with Easy PhotoPrint For more information about Easy PhotoPrint refer to the Photo Application Guide This section provides the procedure for printing out photographs under Windows The procedure is the same with Macintosh 1 Turnonthe printer See Turning on the Printer on page 2 2 Load the paper on the printer See Loading Paper on page 3 38 Advanced Printin 3 Ensure that the proper paper source is selected When the Sheet Feeder lamp is lit paper is fed from the Sheet Feeder When the Cassette lamp is lit paper is fed from the Cassette 4 Start Easy PhotoPrint This section describes how to print out photographs stored in the folder on the hard disk 1 Store the photographs you took with your digital camera in a folder on the hard disk 2 In Windows click Start select All Programs or Programs Canon Utilities Easy PhotoPrint and Easy PhotoPrint to open the Easy PhotoPrint In Macintosh double click the hard disk icon the Applications folder the Easy PhotoPrint folder and then double click the Easy PhotoPrint icon 5 Select photographs 1 Select the folder containing the photograph you want to print All photographs in the selected folder
66. inted properly replace the ink tank of that color See Replacing an Ink Tank on page 42 EE Note If the print head nozzles are still not clean open the Top Cover and ensure that there are sufficient ink levels in all ink tanks and turn off the printer Be sure to perform another Print Head Deep Cleaning 24 hours after turning off the printer if this does not solve the problem the Print Head may be worn out Contact the Customer Care Center Macintosh 1 Ensure that the printer is on 2 Open the BJ Printer Utility dialog box 1 Double click the hard disk icon where the printer driver was installed the Applications folder and then the Utilities folder 2 Double click the Printer Setup Utility icon When using Mac OS X v 10 2 double click the Print Center icon 3 Select the name of your printer from the Name list and click Utility When using Mac OS X v 10 2 select the name of your printer from the Name list and click Configure 4 Select the name of your printer from the Product list and click Maintenance 58 Printing Maintenance 3 Start Print Head Deep Cleaning ear BJ Printer Utility iP5000 1 Ensure that Cleaning is selected from the d minares unwanted smudges and lines in the pop up menu print result k E N cleaning Bottom Plate Cleaning Executes Bottom Plate Cleanin a 2 Click Deep Cleaning C Quit Deep Cleaning Unclogs nozzles that cannot be cleared
67. ion s suitable for your print purposes E Note To install applications refer to the Easy Setup Instructions For details about using the photo applications refer to the Photo Application Guide included on the Setup Software amp User s Guide CD ROM E Easy PhotoPrint Windows Macintosh You can make a Borderless Print easily and quickly just by selecting a photograph taken with a digital camera and the paper type on which to print Also it has tools to correct red eye caused by the camera s flash or smooth and beautify the facial skin It is compatible with ExifPrint E PhotoRecord Windows You can create fun and unique photo albums with the decorative themes such as frame background and clip art You can also copy or move the decorated photos It is compatible with ExifPrint E Easy WebPrint Windows You can easily print out homepages displayed on Internet Explorer in full size without its right hand side being cropped This application is automatically added to the Internet Explorer toolbar Internet Explorer 5 5 or later must be installed For more information on the applications refer to the Photo Application Guide ExifPrint is the worldwide standard Under ExifPrint the digital camera can record data tags for specific camera settings and functions such as whether the flash was on or off if the camera was in portrait or night scene mode etc Canon BJ Printers support ExifPrint and use a suitable photo a
68. iven in the Instruction Manual of Camera Controls of the digital camera cannot be used for the following functions Print quality setting Printer maintenance For the digital camera operation method and troubleshooting refer to your digital camera manual For print error messages see Cannot Print Properly from the Digital Camera on page 80 26 Advanced Printing E Printing Photographs Directly from a Canon Bubble Jet Direct Compatible Digital Camera Media Types for Digital Camera When you connect a digital camera you can use the following media Digital Camera Setting Media Type Card 1 Photo Paper Pro 4 x 6 101 6 x 152 4 mm Card 2 Photo Paper Plus Glossy 4 x 6 101 6 x 152 4 mm Photo Paper Plus Semi gloss 4 x 6 101 6 x 152 4 mm Glossy Photo Paper 4 x 6 101 6 x 152 4 mm Card 3 Photo Paper Plus Glossy 5 x 7 127 0 x 177 8 mm LTR Photo Paper Pro Letter Photo Paper Plus Glossy Letter Photo Paper Plus Semi gloss Letter Glossy Photo Paper Letter A4 Photo Paper Pro A4 Photo Paper Plus Glossy A4 Photo Paper Plus Semi gloss A4 Glossy Photo Paper A4 E Note Forthe digital camera operation method and troubleshooting refer to your digital camera manual For print error messages see Cannot Print Properly from the Digital Camera on page 80 By operating the digital camera you can make the following prints You can make a stand
69. ized paper nonstandard size paper 202 mm 8 inches or shorter in length do not extend the Cassette e Legal sized and 2 13 x 3 39 54 0 x 86 0 mm size paper are not loadable in the Cassette Basic Printin 3 Load the paper Load Limit Mark Do not load beyond this Load Limit Mark 1 Load the paper into the Cassette with the print side facing DOWN 2 Align the paper stack against the right side of the Cassette 3 Slide the paper guides to fit the loaded paper stack EElNote You can use general copy paper or Canon s Super White Paper SW 201 You can load up to 150 sheets of plain paper 64 gsm or 17 lb 13 mm or 0 52 inches in height in the Cassette However do not stack more than 50 sheets in the Paper Output Tray Basic Printin 4 Insert the Cassette into the printer 1 Set the Cover on the Cassette 2 Insert the Cassette into the printer Push the Cassette all the way into the printer EElNote Ifthe Cassette has been extended to accommodate paper sizes larger than 5 x 7 the front edge of the cassette will extend beyond the front of the printer 10 Basic Printin 5 Prepare the Paper Output Tray 1 1 Push the upper center of the Front Cover to open the Paper Output Tray 2 Pullout the Paper Output Tray Extension completely important Support the Front Cover with your hand when opening the Cassette Lamp 2 Press the Paper Feed
70. k Execute Print Head Cleaning starts when the POWER lamp starts blinking Wimportant Do not perform any other operations until the Print Head Cleaning finishes This takes about 30 to 40 seconds E Note Clicking Initial Check Items displays the items to be checked before cleaning 5 When the confirmation message is displayed click OK 6 Read the message and click Print Check Pattern to print the nozzle check pattern The nozzle check pattern is printed 4 Check the Print Head condition with the printed nozzle check pattern See Printing the Nozzle Check Pattern on page 49 E Note The nozzle check pattern will not be printed correctly if there is not enough ink Replace the ink tank if the remaining amount of ink is insufficient See Replacing an Ink Tank on page 42 f the problem remains after performing Print Head Cleaning three times try Print Head Deep Cleaning See Print Head Deep Cleaning on page 57 Macintosh EElNote The Print Head Cleaning dialog box of step 3 3 is directly displayed when you click Cleaning on the Pattern Check dialog box See Examining the Nozzle Check Pattern on page 52 1 Ensure that the printer is on 54 Printing Maintenance 2 Open the BJ Printer Utility dialog box 1 Double click the hard disk icon where the printer driver was installed the Applications folder and then the Utilities folder 2 Double click the Printer Setup Utility icon
71. le s Replace the cable s and try printing again Printer driver is not installed properly Uninstall then reinstall the printer driver 1 Click Start and select All Programs or Programs the name of your printer and Uninstall 2 Follow the on screen instructions to uninstall the driver 3 Follow the procedures described in the Lasy Setup Instructions and reinstall the printer driver 77 Troubleshooting Problem Windows Writing Error Output Error Communication Error Possible Cause Printer port error Try This Verify the printer port status 1 Click Start right click My Computer and select Properties When using versions of Windows other than Windows XP right click My Computer on the desktop and select Properties 2 Click the Hardware tab and click Device Manager Double click Universal Serial Bus controllers and USB Printing Support When using Windows Me or Windows 98 click the Device Manager tab Double click Universal Serial Bus controllers and double click the name of your printer 3 Check whether the General tab shows any unusual condition Cannot print with Automatic Duplex Printing Size of loaded paper is incorrect Ensure that the size of loaded paper is suitable for Automatic Duplex Printing Incorrect paper size is selected Check the Paper Size setting from within your application to ensure that it matches the size of the paper loaded Check Paper Size
72. lick Check Note It takes about 80 Setting seconds to start printing Do not open the Top Cover while printing C Cancel Check Setting 63 Printing Maintenance 4 Check the printed pattern If the pattern is printed as shown below the Print Head is aligned automatically The printer is now ready to use mn E a a htm EE Ee mm him mE E Ee me mz a cna ii or itt mm E EE 7 m ma m EElNote ifthe pattern is not printed successfully open the Top Cover and Inner Cover and ensure that the ink tanks are correctly installed f the pattern is still not printed successfully refer to Eleven flashes in Handling Error Messages on page 75 If results of Automatic Print Head Alignment is not satisfactory refer to Aligning the Print Head in Routine Maintenance of the User s Guide and align the Print Head manually 64 Troubleshooting Troubleshooting This section provides troubleshooting tips for the most common printing problems Troubleshooting usually falls into one of the following categories Cannot Install the Printer Driver on page 66 Print Quality is Poor or Contains Errors on page 67 Troubleshooting Printer Hardware on page 69 Paper Does Not Feed Properly on page 71 Paper Jams on page 72 Handling Error Messages on page 75 An Error Message Appears on the Screen on page 77 Cannot Print P
73. lution Paper Paper T Shirt Transfers 1 sheet 1 sheet T Shirt Transfer Transparencies Up to 30 sheets Up to 30 sheets Transparency If paper does not feed properly fan the paper to prevent sticking together Then load one sheet at a time Note When using plain paper 64 gsm or 17 lb up to 150 sheets 13 mm or 0 52 inches in height can be loaded in the Sheet Feeder and Cassette respectively Select Plain Paper from Media Type in the printer driver For a detailed description of printing media types refer to the User s Guide Basic Printing Windows Printing with Windows E Note The menu screens and dialog boxes that appear may vary depending on the software application you are using The steps described in this section are for printing in Windows XP 1 Turnonthe printer See Turning on the Printer on page 2 2 Load the paper in the printer See Loading Paper on page 3 3 Ensure that the proper paper source is selected When the Sheet Feeder lamp is lit paper is fed from the Sheet Feeder When the Cassette lamp is lit paper is fed from the Cassette 4 Create a document or open a file to print 15 Basic Printing 5 Open the printer properties dialog box 1 Select Print from the application software s File menu The Print dialog box opens General Select Printer i oo 2 Add Printer E ipsooo Status Ready Location C
74. mmable solvents alcohol thinners etc on top of the printer If any foreign object metal or liquid fall into the printer unplug the power cord and call for service Do not transport or store the printer on a slant vertically or upside down as the ink may leak and damage the printer Print heads and ink tanks For safety reasons store Print Heads and ink tanks out of the reach of small children If a child ingests any ink consult a doctor immediately Do not shake Print Heads or ink tanks Ink may leak out and stain clothing or the surrounding area Never touch the electrical contacts on a Print Head after printing The metal parts may be very hot and could cause burns 89 Appendix Regulatory Information Color Printer Model K10244 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions
75. nance Replacing an Ink Tank When replacing an ink tank check the model number very carefully The printer will not print properly if the wrong ink tank is used or installed in the incorrect position With your printer ink tanks must be installed in the order of left to right as indicated below Black BCI 6BK Black BCI 68K Black BCI 3eBK Black BC 3e8K Yellow BCI 6Y al 2 Magenta BCI 6M Cyan BCI 6C fie fo BCI 6C 42 Printing Maintenance E Knowing When to Replace Ink Tank If an ink tank needs replacing the POWER lamp will change from green to orange and flash four times as soon as printing begins It is important to quickly identify the empty tank using the BJ Status Monitor Windows or error messages Macintosh and replace it E Note Should missing characters or white streaks appear despite sufficient ink levels refer to When Printing Becomes Faint or Colors are Incorrect on page 48 The following message appears when ink is empty Printing will resume as soon as ink tank is replaced and the Inner Cover and the Top Cover are closed Canon PIXMA P5000 USBOO1 E The ink tank with X symbol is out of ink TERE aco Replace with a new ink tank ienen epea ing re ink ER pes s re that Yoa can corinae piring urde rko Press the RESUME CANCEL button to resume enlace the enol Parked inti ith ty ink tank When printing is Replace teeny rk Terk em printing wit an emp ty l
76. ncel Help 4 When the process is complete click OK 5 Click OK on the Main tab 6 Click Print or OK Macintosh 1 30 Open the Print dialog box See Printing with Macintosh on page 18 Select Quality amp Media from the pop up menu and then click Detailed Setting Advanced Printing 3 Move the slide bar to adjust the print quality Print Printer iP5000 Presets Standard Quality amp Media Media Type Plain Paper Paper Source Paper Feed Switch gg 2 ew Print Mode Printing a top quality photo O Printing tables and charts O Printing a composite document Detailed Setting Print Quality Halftoning Dither Diffusion Grayscale Printing Preview Save As PDF Fax Cancel 4 When the process is complete click Print To automatically optimize the image Photo Optimizer PRO automatically adjusts the photographs taken with a digital camera Use this feature to compensate for unsatisfactory color balance and over or under exposure before printing Photo Optimizer PRO is available for Windows only Note In Windows Me or Windows 98 If Background Printing has been disabled the Photo Optimizer PRO function is not available Windows 1 Open the printer properties dialog box See Opening the Printer Properties Dialog Box from Your Application Program on page 28 2 Click the Effects tab 31 Advanced Printin
77. nd reinstall the driver 66 Troubleshootin Print Quality is Poor or Contains Errors Problem Ink does not eject properly Printing is Blurred Colors are Wrong White Streaks appear Possible Cause Ink tank is not seated properly Ink tank is empty Try This Check that the ink tanks are firmly seated in the Print Head and reseat them if necessary Check that the correct ink tanks are installed and that they are in the correct order Check to see if all the orange tape has been peeled off as shown in 1 If there remains a part of the orange tape as shown in 2 remove it thoroughly If ink tank is empty replace the ink tank See Replacing an Ink Tank on page 42 Print Head is misaligned Align the Print Head See Aligning the Print Head on page 61 Print Head nozzles are clogged Print the nozzle check pattern to check for uneven ink output See Printing the Nozzle Check Pattern on page 49 See Print Head Cleaning on page 53 Paper loaded wrong side up Check the print side of the paper GE Note Follow the instructions packaged with your specialty media for loading and handling Incorrect paper type Windows On the Main tab of the printer driver confirm that the Media Type selected matches the paper loaded oye In the Print dialog box of the printer driver select Quality amp Media from the pop up menu and then confirm that the Media T
78. ng ready the printer connect the cable and turn the H ea d Ali gn m e n t power on load one sheet of A4 or letter size plain paper in the sheet feeder and click Print Head Alignment To cary out manual head alignment click Cancel Note It ta kes a bo ut 80 secon d S to Next click Custom Settings on the Maintenance tab of the printer driver check Align sta rt p rin ti n g D on ot o p en th e heads manually and click Send Then try again x ins Top Cover while printing To print and check the current setting click Check Setting Print Head Alignment 4 If a message warning you not to perform other operations is displayed click 5 62 OK Check the printed pattern If the pattern is printed as shown below the Print Head is aligned automatically The printer is now ready to use mn E Ge a hm EE ee a i a hm Ea hm ES mE Ca a i E E Ii E a EE E U ZZ O IN m a E EElNote If the pattern is not printed successfully open the Top Cover and Inner Cover and ensure that the ink tanks are correctly installed ifthe pattern is still not printed successfully refer to Eleven flashes in Handling Error Messages on page 75 If results of Automatic Print Head Alignment is not satisfactory refer to Aligning the Print Head in Routine Maintenance of the User s Guide and align the Print Head manually Printing Maintenance Macintosh 1 Withthe printer on load
79. ng the Preview button displays a preview screen that allows you to confirm the selected printing effects and how your document will look when printed Some applications do not have a preview function 20 Basic Printing f Print the document 1 Click Print E Note Double clicking the name of your printer in the Printer list displays a dialog that prompts you to confirm the status of the print job s To cancel a job in progress select the desired document then click Delete To temporarily stop a job in progress click Pause To cancel all the jobs in the list click Stop Printing Canceling Printing You can cancel a print job while printing with the RESUME CANCEL button on the printer 1 Press the RESUME CANCEL button while printing en 1 Press the RESUME CANCEL button Printing is canceled and paper is fed out 21 Advanced Printing Advanced Printing Printing Photographs Directly from a Digital Camera Connecting a compatible digital still camera or camcorder to the printer allows you to print recorded images directly without using a computer This printer supports both PictBridge and Canon Bubble Jet Direct EE Note PictBridge is an industry standard enabling a range of digital photo solutions including the direct printing of photos from compatible digital still cameras or digital video camcorders without the need to use a computer Canon Bubble Jet Direct allows you to print photos
80. ntact the Customer Care Center as early as possible Ink is low It is about time to replace the ink tank with a new one Select Continue in the display on your camera to resume printing Ink tank is empty Replace the ink tank with a new one Printing resumes once the Top Cover is closed after ink tank replacement You can continue printing by selecting Continue in the display on your camera with the ink tank empty But it is recommended you replace it with a new one immediately after printing It may damage the printer if you continue printing with empty ink tanks Printer error An error requiring servicing might have occurred the POWER lamp on the printer flashes alternately orange and green Select Stop in the display on your camera to stop printing Disconnect the cable between the printer and the camera turn off the printer and unplug the power cord of the printer from the power supply After a while plug the power cord of the printer back in turn on the printer and then reconnect the camera to the printer If the same error occurs contact the Customer Care Center To resume printing you can press the RESUME CANCEL button on the printer instead of selecting Continue 80 Troubleshooting EE Note e PictBridge or Canon Bubble Jet Direct compatible digital cameras can be connected to your printer for direct printing This section describes errors that are indic
81. nter 10x15 cm 4 x 6 Photo Default Photo Paper Plus Glossy Default Fast Photo Photo Paper Pro Photo Photo Paper Plus Semi gloss Photo Glossy Photo Paper 13x18 cm 5 x7 Photo Photo Paper Plus Glossy A4 8 5 x 11 Letter Photo Photo Paper Plus Glossy Fast Photo Photo Paper Pro Photo Photo Paper Plus Semi gloss Photo Glossy Photo Paper 5 4x8 6cm Credit Card Photo Glossy Photo Paper When 4 x 6 is selected from Paper size 2 up 4 up 9 up and 16 up options may be available in Layout 25 Advanced Printing About Image optimize If you use a Canon PictBridge compatible camera you can Select VIVID NR or VIVID NR Note that these options cannot be selected for some models EJNote When VIVID is selected green and blue portions of photos are printed vividly When NR Noise Reduction is selected noise in blue portions such as the sky and dark portions is removed When VIVID NR is selected functions of both VIVID and NR are performed About Date print If On is selected the shooting date recorded in Exif image data is printed on the lower right corner of each photo E Note This printer can handle only Exif JPEG image data to produce photos using PictBridge Never disconnect the USB cable during printing When disconnecting the USB cable between the digital camera and printer follow the instructions g
82. omment Page Range al O Pages 1 65535 Enter either a single page number or a single page range For example 5 12 Find Printer Print to file Number of copies 1 LEL 6 Specify the required settings amp Printing Preferences amp Main B Page Setup Stamp Backaround e Effects d Profiles LI MMMM Color Printing 85 Plain Paper Media Type Plain Paper Paper Source Print Quality OHigh Standard ODratt O Custom a Color Adjustment Auto O Manual C Grayscale Printing y C1 Preview before printing Paper Feed Switch v di fi Maintenance v Pint Options About __Defauts_ 16 2 Ensure that your printer is selected 3 Click Preferences or Properties 1 Click Media Type to select the type of media loaded in the printer Ensure that Paper Feed Switch is selected from Paper Source 2 Click OK Basic Printing Note From the Page Setup tab select the correct document size to be printed This section describes the procedure for selecting the paper source with the Paper Feed Switch on the printer For a detailed description of the Paper Source settings refer to Changing the Paper Source in the User s Guide To adjust the Print Quality settings select Custom and click Set on the Main tab You can control the print quality in the Set Print Quality dialog box For details abo
83. osing curled corners and gently bend them in the opposite direction until the paper becomes completely flat 2 Prepare to load paper 1 1 Open the Paper Support 2 Pull out the Paper Support Extension to support the paper Sheet Feeder Lamp 2 1 Push the upper center 3 Press the Paper Feed Switch of the Front Cover to open the so that the Sheet Feeder Paper Output Tray lamp lights 2 Pull out the Paper Output Tray Extension completely important Support the Front Cover with your hand when opening the tray EElNote You can also select the paper source with the printer driver For details refer to Changing the Paper Source in the User s Guide B asic Printin 3 Load the paper Load Limit Mark Do not load beyond this Load Limit Mark 1 Load the paper into the Sheet Feeder with the print side facing UP 2 Align the paper stack against the right side of the Sheet Feeder 3 Slide the paper guide against the left side of the paper stack E Note You can use general copy paper or Canon s Super White Paper SW 201 You can load up to 150 sheets of plain paper 64 gsm or 17 lb 13 mm or 0 52 inches in height in the Sheet Feeder However do not stack more than 50 sheets in the Paper Output Tray Basic Printin E Loading 4 x 6 Sized Paper in the Sheet Feeder 1 Load the paper into the Sheet Feeder with the print side facing UP and align the paper
84. ous printing on the same type size of paper by using both the Sheet Feeder and Cassette together If the Sheet Feeder or Cassette runs out of paper the paper source automatically switches to the other one This is useful for printing onto a large volume of paper To use this feature you need to configure the printer driver beforehand E Note For information on the printer driver settings refer to Changing the Paper Source in the User s Guide e Choosing the paper source to match the location of the printer You can use just the Sheet Feeder or Cassette according to the location of the printer For example if you intend to install the printer in a small place such as on a shelf with minimal space you can use just the Cassette for printing E Note Legal sized paper and 2 13 x 3 39 54 0 x 86 0 mm size paper are not loadable in the Cassette For more information on the media loadable in the Sheet Feeder and the Cassette refer to Printing Media in the User s Guide Basic Printing E Loading Plain Paper in the Sheet Feeder EElNote For detailed information on the specialty media Canon provides for use with its various printers refer to Using Specialty Media on page 13 See Printing Media in the User s Guide for detailed instructions on how to load envelopes and specialty media into the printer 1 Flatten the four corners of the paper before loading it Wimportant When paper is curled hold the opp
85. owing procedure 1 Remove the Cassette If the paper is loaded in the Sheet Feeder remove the paper from the Sheet Feeder Stand the printer with the rear side down 3 Slowly pull the jammed paper out while pulling the green cover toward you Ld ACaution Put back the printer immediately after removing the jammed paper 4 If any paper is sticking out of the Cassette reload the paper in the Cassette Reload paper in the Sheet Feeder if necessary 5 Insert the Cassette into the printer 6 Press the RESUME CANCEL button on the printer GE Note When reloading the paper into the printer refer to Paper Does Not Feed Properly on page 71 to confirm that you are using the correct paper and are loading it into the printer correctly If you cannot remove the paper or if the paper tears inside the printer or if the paper jam error continues after removing the paper contact the Customer Care Center 74 Troubleshooting Handling Error Messages When a printer error occurs the POWER ERROR lamp flashes The number of flashes indicates the type of error that has occurred Count the flashes and take the appropriate action to correct the error Number of Flashes Two flashes Note the number of flashes GS ey tee Peel Green lights Flashes Green lights Flashes longer than orange orange longer than orange orange Repeats Possible Cause Printer is out of Try This Reload paper in
86. ozzle Check Pattern ccsscssseeees 52 EA ia EEE E OAE E E EEEE 37 Glossy Photo Paper sesseesssssessesseesesseessesseesesseeseesseseessee 14 Handling Error Messages ccsscccssssessssseessseeesseeeees 75 Help button ssssssssssssssssssssessssosusssossssosossisescsssesosussessss ss 2 High Resolution Paperf eessessessersesseeseesoersessesseesoesseseesse 14 Index Installing the Printer Driver when Using Mac OS 9 x 82 L Load Limit Mark cccccccccccccccccceccceeseeesceeceessceeeees 6 9 L ading PaPel sccssscssecssecessscssscsecssescsssesesseeseneees 3 Loading Paper in the Cassette cscccssscsseessessssseseees 8 Loading Paper in the Sheet Feeder ssscsscsssssseees 5 M Matte Photo Paper sssesssssoesessossoesossseesossossossoesoseseesossoee 14 Media SPOClAltY svccsccercscccocssrcescencessasscetssecessscesesdeodessacaces 13 CO AVOI i cvessesssedecoecnorcceoensovscsdenssensovscesencsersostcsssves 3 Media Type Media Types Suitable for Borderless Printing 38 N Nozzle CHECK s c icissedsteccsdssdsosctecsscdesesatassesdsevceesees 50 51 Nozzle Check Pattern OXAMINING a scncsssscosevsandevanessseceedovacesdescesdsecsesieucestes 52 PUIMUIN Gis cssssseccastecsasseaccacesdoassbaecnssdigassoancecebigaceadess 49 O Opening the Printer Properties Dialog Box Directly from the Start MENU ccsscccsssccessrcccssescsssevesssesessessesseseeeees 28 Opening th
87. pletely full contact the Customer Care Center Nine flashes A specified period of time has elapsed without receiving a response from the digital camera The digital camera or digital video camcorder connected is not compatible with this printer Disconnect the camera cable press the RESUME CANCEL button and reconnect the cable If the error is still unresolved there is a possibility that you are using a digital camera or digital video camcorder that is not supported by this printer Use a digital cameras or digital video camcorder compatible with this printer 75 Troubleshooting Number of Possible Cau Try Thi Flashes pa anag YS Ten flashes Cannot print on The size of paper may not be compatible with Automatic Duplex Printing Pressing both sides of the the RESUME CANCEL button will discharge the paper and restart printing from the page front side of the next paper The reverse side will not be printed when an error occurs For detailed information on the paper compatible with Automatic Duplex Printing refer to Automatically Printing on Both Sides of the Page in the User s Guide Eleven flashes Automatic print Possible causes are as follows poe aysnment Letter sized paper is not loaded on the Sheet Feeder aile Ink has run out or ink tanks are not installed correctly See Ink tank is not seated properly Ink tank is empty on page 67 Ink level is low Print Head nozzles are clo
88. pplication to read the camera data precisely producing optimal prints This enables you to create prints that reproduce color more accurately 37 Advanced Printing Printing Borderless Photographs This section describes how to print from Easy PhotoPrint using the Borderless Printing mode Easy PhotoPrint is included on your Setup Software amp User s Guide CD ROM Note Media Types Suitable for Borderless Printing The following media are compatible with Borderless Printing Photo Paper Pro Letter and 4 x 6 Photo Paper Plus Glossy Letter 5 x 7 and 4 x 6 Photo Paper Plus Double Sided Letter and 5 x 7 Photo Paper Plus Semi gloss Letter and 4 x 6 Matte Photo Paper Letter Glossy Photo Paper Letter 4 x 6 and 2 13 x 3 39 Printing on paper other than the above may cause improper paper feeding may deteriorate the print quality or may produce prints in different color tones Selecting the wrong media type may affect the colors or cause printing to slow down To ensure optimum printing results select the correct media type that matches the paper you are loading in the printer Borderless Printing may not assure high print quality on the edges of the print or may cause the edges of the print blurred Follow the steps below to produce color prints of digital camera photographs with Easy PhotoPrint using the Borderless Printing function Easy PhotoPrint supports ExifPrint Easy PhotoPr
89. prescrites dans la norme sur le mat riel brouilleur Appareils Num riques NMB 003 dict e par l Industrie Canada 90 Appendix CANON U S A INC LIMITED WARRANTY USA Only The limited warranty set forth below is given by Canon U S A Inc Canon USA with respect to the new or refurbished Canon brand product Product packaged with this limited warranty when purchased and used in the United States only The Product is warranted against defects in materials and workmanship under normal use and service a for a period of one 1 year from the date of original purchase when delivered to you in new condition in its original container or b for 90 days from the date of original purchase for refurbished Products Defective parts or a defective Product returned to a Canon USA repair facility or a Canon USA Authorized Service Facility ASF and proven to be defective upon inspection will be repaired exchanged for new or comparable rebuilt parts or exchanged for a refurbished Product as determined by the Canon USA repair facility or the ASF Warranty repair or replacement shall not extend the original warranty period of the Product A dated proof of purchase is required at the time of warranty service A copy of your dated bill of sale will satisfy this requirement This warranty does not cover any accessories or any consumables such as paper or ink cartridges as to which there shall be no warranty or replacement
90. r digital video camcorder connected is not compatible with this printer Disconnect the camera cable press the RESUME CANCEL button on the printer and reconnect the cable If the error is still unresolved there is a possibility that you are using a digital camera or digital video camcorder that is not supported by this printer Use a digital camera or digital video camcorder compatible with this printer 7 Error No 2500 Automatic Print Head alignment failed See Eleven flashes in Handling Error Messages on page 75 When using Mac OS 9 x a character is displayed before the error number 79 Troubleshooting Cannot Print Properly from the Digital Camera The following are the possible errors that may occur when printing directly from a digital still camera or digital video camcorder and the countermeasures to eliminate them Hereafter the digital still camera and digital video camcorder are collectively called a digital camera or camera Camera Error Message Printer in use Possible Cause Images are being printed from the computer Try This Wait until printing ends The printer automatically starts printing the images from the camera after completing the current printing Printer warming up The printer is warming up Wait until warm up ends When it is ready the printer starts printing automatically No paper No paper is loaded Load paper in either
91. r or Cassette 2 Press the Paper Feed Switch to select the paper source in which you loaded the paper 3 Open the printer properties dialog box See Opening the Printer Properties Dialog Box Directly from the Start Menu on page 28 49 Printing Maintenance 4 Print the Nozzle Check Pattern amp Canon PIXMA iP5000 Printing Preferences 1 Click the Maintenance tab aning Bottom Plate 2 Click Nozzle Check ba Start Status Monitor OK Cancel Help 3 Read the message and click Print Check Pattern Nozzle Check Prints pattern that lets you check whether print head nozzles are clogged Load a sheet of A4 or letter size plain paper in the paper source selected by the Paper Feed Switch and click the Print Check Patter Cancel Initial Check Items The nozzle check pattern will be printed EElNote Clicking Initial Check Items displays the items to be checked before cleaning 4 When the confirmation message is displayed click OK 5 Ensure that the pattern is printed properly See Examining the Nozzle Check Pattern on page 52 6 If you want to start Print Head Cleaning click Cleaning on the Pattern Check dialog box Otherwise click Exit to finish Macintosh With the printer on load a sheet of Letter sized plain paper in the Sheet Feeder or Cassette Press the Paper Feed Switch to select the paper source in which you loaded the paper
92. roperly from the Digital Camera on page 80 Refer to the User s Guide for additional information on topics not covered in this section When an Error Occurs The BJ Status Monitor opens and displays a message when an error occurs Take the appropriate action described in the message The message may vary depending on your operating system Canon PIXMA iP5000 USB001 1 Load paper in the sheet 2 Press printer s RESUME feeder button Changing the Paper Source 65 Troubleshooting Cannot Install the Printer Driver Problem Cannot Install the Printer Driver Possible Cause Installation procedure not followed correctly Try This Follow the Easy Setup Instructions packaged with your printer for proper printer driver installation Windows If the installer was forced to be terminated due to an error Windows may be unstable Remove the CD ROM from the CD ROM drive and restart your computer Reinstall the printer driver If this problem persists refer to your Windows documentation for more information Other applications including anti virus software running in the background Other applications opened on your computer can interfere with the installation routine Close all open software applications before reinstalling the printer driver Refer to the Easy Setup Instructions for installing the printer driver Installation does not start automatically when the Setup Software amp User s
93. sorbed in the waste ink absorber Cleaning the Print Head consumes ink so perform Print Head Cleaning only when necessary E Note Ensure that the Inner Cover is closed Cleaning the Print Head Without a Computer The Print Head can also be cleaned from the printer itself With the printer on hold down the RESUME CANCEL button until the POWER lamp flashes once Windows E Note The Print Head Cleaning dialog box of step 3 3 is directly displayed when you click Cleaning on the Pattern Check dialog box See Examining the Nozzle Check Pattern on page 52 1 Ensure that the printer is on 2 Open the printer properties dialog box See Opening the Printer Properties Dialog Box Directly from the Start Menu on page 28 3 Start Print Head Cleaning amp Canon PIXMA iP5000 Printing Preferences Wahl S Pox sag nee of tien Babe Mumm 1 Click the Maintenance tab fa Print res Nozzle Check EE 2 cli ck Clean l n S E Custom Settings Quiet Mode 53 Printing Maintenance Print Head Cleaning Cleans clogged print head nozzles Select the target ink group for cleaning If you are not sure of the ink group for cleaning execute eck Ink Grou Aita 3 Select the ink group to be cleaned C Black 3eBK C Color 6C 6M EY 68K EENote When cleaning the nozzles of black A ink tanks select Black to clean the nozzles of BCI 3eBK Color to clean Ei e the nozzles of BCI 6BK 4 Clic
94. ssees 2 U Uninstalling the printer driver ssccsssscssssreeseseees User s Guide Table of Contents Using Specialty Media ccssccssscsscsssscssscssesseeseeees Using the Bundled Software csscsccssesessssseseseees Using the Sheet Feeder and the Cassette ssseeee 4 V MiVid od aN Ie P ER E coreceacsdedasensend 32 W WAITANLY issnin eisrean a S 91 When Printing Becomes Faint or Colors are Incorrect 48 94 Ordering Information For additional supplies use the following descriptions and order numbers Description Ink Tanks BCl 3e Black BCI 6 Black BCI 6 Cyan BCI 6 Magenta BCI 6 Yellow Canon Specialty Papers Glossy Photo Paper 8 5 x 11 20 sheets High Resolution Paper 8 5 x 11 100 sheets Matte Photo Paper 8 5 x 11 50 sheets Photo Paper Plus Glossy 4 x 6 20 sheets Photo Paper Plus Glossy 4 x 6 50 sheets Photo Paper Plus Glossy 4 x 6 120 sheets Photo Paper Plus Glossy 5 x 7 20 sheets Photo Paper Plus Glossy 8 5 x 11 20 sheets Photo Paper Plus Semi Gloss 4 x 6 50 sheets Photo Paper Pro for Borderless Printing 4 x 6 20 sheets Photo Paper Pro for Borderless Printing 4 x 6 75 sheets Photo Paper Pro 8 5 x 11 15 sheets Photo Paper Pro 8 5 x 11 30 sheets Transparencies 8 5 x 11 50 sheets Call 1 800 OK CANON to locate a dealer near you or visit the Canon eStore at www estore usa canon com nent Order
95. the Sheet Feeder or Cassette and press the RESUME CANCEL paper Paper does button not feed Three flashes Paper jam Paper Clear the jammed paper reload paper in the printer then press the RESUME Output Tray is CANCEL button If the Paper Output Tray is closed open it closed See Paper Jams on page 72 Four flashes Empty ink tank Press the RESUME CANCEL button to resume printing with an empty ink tank Replace it with a new ink tank immediately after the printing It may damage the printer if you continue printing with an empty ink tank See Replacing an Ink Tank on page 42 Five flashes Print Head not Install the Print Head If the Print Head is already installed remove the Print Head installed Print and check the electrical contacts for foreign matter then reinstall Head not installed after reinstalling the Print Head you may need to realign it correctly Defective Print Head 7 gt If this error still remains the Print Head may be damaged Contact the Customer Care Center Six flashes Inner Cover is open Close the Inner Cover and press the RESUME CANCEL button Eight flashes Waste ink absorber almost full The printer has a built in waste ink absorber for the ink used during Print Head Cleaning Eight flashes indicates that the waste ink absorber is nearly full Press the RESUME CANCEL button to cancel the error so you can continue printing Before the waste ink absorber becomes com
96. the Sheet Feeder or Cassette which you have selected with the Paper Feed Switch on the printer and select Continue in the display on your camera Paper error The Paper Output Tray is closed Open it to resume printing If the Inner Cover is open close it Paper jam A paper is jammed in the printer Select Stop in the display on your camera to stop printing Remove the jammed paper load new paper and press the RESUME CANCEL button on the printer and retry printing Printer cover open The Top Cover is open Close the Top Cover on the printer No print head The Print Head is defective or not installed The POWER lamp on the printer flashes five times Install a Print Head according to the Easy Setup Instructions If the Print Head has already been installed remove it to check for any dirt or debris at its contacts After cleaning reinstall the Print Head If the error still remains the Print Head may be defective Contact the Customer Care Center Waste tank ink absorber full The waste ink absorber is nearly full The printer has a built in waste ink absorber to hold the ink used during print head cleaning This error message indicates that the waste ink absorber is nearly full You can continue printing for a while by selecting Continue in the display on your camera However because printing is disabled once the waste ink absorber becomes completely full you are recommended to co
97. tion describes the procedure for selecting the paper source with the Paper Feed Switch on the printer For a detailed description of the Paper Source settings refer to Changing the Paper Source in the User s Guide When you select the print mode appropriate to your document from Print Mode the document will be printed in color and ata print quality suited to the characteristics of the Media Type you have selected Printing a top quality photo Select when printing documents consisting mainly of photographs and graphics featuring fine color gradation Printing tables and charts Select when printing documents consisting mainly of graphs and graphics illustrations with strong color definition Printing a composite document Select when printing documents consisting mainly of text Detailed Setting Select to fine tune the Print Quality and Halftoning settings See Adjusting Print Quality on page 29 Print Printer iP5000 iz Presets Standard RJ 6 Select Color Options Color Correction BJ Standard BJ from the pop up menu o Mme l 7 Select the type of the Color Balance 0 Cyan document from Print e Type 0 Yellow 0 m Black Intensity 0 q Preview Save As PDF Fax Cancel Print gt EElNote For details about other printer driver functions refer to Printer Driver Functions Macintosh in the User s Guide or Help Clicki
98. ure to operate the Product as set forth in the user s manual or other documentation for the Product b Use of parts or supplies other than those sold by Canon USA that cause damage to the Product or cause abnormally frequent service calls or service problems If the Product has had its serial number or dating defaced altered or removed ANY SYSTEM SOFTWARE WHETHER FACTORY LOADED ON THE PRODUCT OR CONTAINED ON THE SOFTWARE DISKETTES OR CD ROM S ENCLOSED WITH OR ACCOMPANYING THE PRODUCT AND ANY UTILITY SOFTWARE DISTRIBUTED WITH OR FOR THE PRODUCT IS SOLD AS IS AND WITHOUT WARRANTY BY CANON USA THE SOLE WARRANTY WITH RESPECT TO SUCH SOFTWARE IS CONTAINED IN THE SOFTWARE MANUFACTURER S LICENSE AGREEMENT DISTRIBUTED THEREWITH INCLUDING ANY LIMITATIONS AND DISCLAIMERS THEREON PLEASE CONTACT CANON USA IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE MANUFACTURER S LICENSE AGREEMENT NO IMPLIED WARRANTY INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE AND NO OTHER EXPRESS WARRANTY OR GUARANTY EXCEPT AS MENTIONED ABOVE GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON USA OR ITS ASF SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU CANON USA SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROF
99. ut other printer driver functions refer to Printer Driver Functions Windows in the User s Guide or Help Selecting the Preview before printing check box displays a preview screen that allows you to confirm the selected printing effects and how your document will look when printed Some applications do not have a preview function 7 Print the document General Select Printer a o a s Add Printer E iP5000 Status Ready Print to file Preferences Location Comment Find Printer Page Range al Number of copies 1 O Pages 1 65535 mill Mi ogy a 1 2 Enter either a single page number or a single L 2 page range For example 5 12 1 Click Print or OK Cancel E Note You can cancel a print job in progress by simply pressing the RESUME CANCEL button on the printer See Canceling Printing on page 21 Click Cancel Printing on BJ Status Monitor to stop printing To show BJ Status Monitor click Canon PIXMA iP5000 on the taskbar BJ Status Monitor opens automatically when a printer error occurs 17 Basic Printing Macintosh Printing with Macintosh EElNote The menu screens and dialog boxes that appear may vary depending on the software application you are using The steps described in this section are for printing in Mac OS X v 10 3 x 1 Turnonthe printer See Turning on the Printer on page 2 2 Load the paper on the printer See Loading Paper on page 3
100. your printer driver print settings 35 Advanced Printing E Note You can retrieve or delete the print settings profile at any time Retrieving profile Select the desired profile from Printing Profiles and click Retrieve from Profiles Deleting unwanted profile Select the desired profile from Printing Profiles and click Delete For details click Help and refer to the topic of this function Macintosh 1 Open the Print dialog box See Printing with Macintosh on page 18 2 Setall necessary items 3 Register new printer driver settings v Standard Save AS 1 Select Save As from Presets The Save Preset dialog box opens Save Preset Save Preset As Standard 2 Enter a name for your Cancel settings 4 Click OK This registers your printer driver settings EElNote You can retrieve or change the saved driver settings at any time Retrieving the registered driver settings Select the name of the driver settings to retrieve from Presets in the Print dialog box Changing the registered drivers settings Select the name of the driver settings to delete or change from Presets in the Print dialog box 36 Advanced Printing Using the Bundled Software The Setup Software amp User s Guide CD ROM includes photo applications designed to edit the photographs taken by a digital camera and print them as photo lab quality prints without standard white borders Please use the applicat
101. ype selected matches the paper loaded Glossy photo paper other than the Canon specialty media is used Select Other Photo Paper from Media Type It may resolve the problem Load one sheet at a time and remove each sheet as soon as it is printed Print Quality is not set properly Be sure to set the Print Quality setting to High in Windows or Fine in Macintosh Windows 1 Open the printer properties dialog box 2 On the Main tab click High for the Print Quality setting When you cannot choose the High setting or when the print quality does not improve select Custom click Set and then adjust the Quality bar for higher print quality Macintosh Open the Print dialog box 2 Select Quality amp Media from the pop up menu and then click Detailed Setting 3 Drag the Print Quality slide bar to the Fine end me 67 Troubleshooting Problem Printed Paper Curls or Ink Blots Possible Cause Paper being used is too thin Try This Use High Resolution Paper Photo Paper Pro or other Canon specialty paper to print images that have high color saturation Color Intensity setting is too high Reduce the Intensity setting in the printer driver and try printing again Windows 1 Open the printer properties dialog box 2 On the Main tab select Manual for Color Adjustment and then click Set 3 Drag the Intensity slide bar to adjust the intensity T 1 Open the Print dialog box
Download Pdf Manuals
Related Search
Related Contents
Autark 5000, Art.-Nr.: 3803 Table Of Contents ワイヤレスせキュリティシステム = WCX-ー 2WE/20N E ワイヤレス 取扱説明書 - KAWAJUN EndoSequence II SERVICE MANUAL - MARUSON Technology Manual de Informação e Lazer Linux - Unix Concept Rosewill RK-8100 Etude de cas Grisal2A Copyright © All rights reserved.
Failed to retrieve file