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Canon 300 Printer User Manual

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1. Printing Type e Copies E Printable Area Plain Paper When using A4 banner paper A4 When using letter size banner paper Letter Banner Printing On a Macintosh before creating the document select Banner Printing in the Page Setup dialog box Must be set to 1 to print correctly B Printing Area Banner Paper 117 Troubleshooting Troubleshooting a w mo MWS os ao aerea e Cannot Install the Printer Driver Print Quality is Poor or Contains Errors e Printer Does Not Start or Stops During Print Jobs e Paper Does Not Feed Properly or Paper Jams e The POWER Lamp Flashes Orange e An Error Message is Displayed on the Screen e Low Ink Warning Displays Ink Tank with Problems Unique to Windows e Problems Unique to the Macintosh 118 Troubleshooting Cannot Install the Printer Driver Follow the installation procedure correctly Install the printer driver carefully following the procedures described in the Quick Start Guide If the printer driver was not installed correctly reinstall it If you are using Windows delete the printer driver before reinstalling it Uninstalling Printer Drivers Note gt Ifthe Installer was forcibly terminated due to an error in Windows Windows may be unstable and this will prevent the printer driver from being installed Restart the computer before reinstalling the printer driver E Close any other applications before installation Sometime
2. Description of Print Settings 47 Printer Driver Functions Macintosh Detailed Setting Dialog Box To open the Detailed Setting dialog box select Manual in the Print dialog box and then click Details Canon Detailed Setting Fast famo Fine Print Quality Normal Fast Halftoning Dither Diffusion O Photo Optimizer PRO Apply Throughout Page E Quality panel 1 Panel display icons Click these icons to switch between panels in the Detailed Setting dialog box Description of Print Settings 48 2 Printer Driver Functions Macintosh Print Quality Move the slide bar to adjust the balance between print quality and speed Moving the bar to the right enhances print quality and moving it to the left increases printing speed Halftoning Select either Dither or Diffusion ink dot configurations Photo Optimizer PRO Optimises the colour of images taken from a digital camera or scanner It is especially effective for images affected by colour imbalance and over or under exposure When printing several images on one printing page optimisation is usually applied to each image according to its requirements However if the image data has been manipulated using cut and paste rotation or other such operations group optimisation of all images on the page is recommended In such cases select the Apply Throughout Page check box Description of Print Settings 49 Printer
3. Flashing green the printer is preparing to print or is currently printing Flashing orange an error has occurred and the printer is not ready to print Flashing orange and green alternately an error has occurred that may require a service call Operation Panel 18 Printer Driver Functions Windows Printer Driver Functions Windows 2 Dee WS es af Be Wee Opening the Printer Properties Dialog Box Printer Properties Dialog Box Description BJ Status Monitor Functions Cancelling a Print Job e Uninstalling Printer Drivers Printer Driver Functions Windows Opening the Printer Properties Dialog Box The Printer Properties dialog box can be opened from either within an application or directly from the Windows Start menu Opening the Printer Properties dialog box from your application program This method is generally used to specify printer settings just before printing The operations may vary slightly depending on your application program This section describes only the general procedure for opening the Printer Properties dialog box 7 in your application select the command to print a document The Print dialog box can usually be opened by selecting Print from the File menu 2 Ensure that Canon 300 is selected in the Name field Then click the Properties button The Printer Properties dialog box opens Note gt Depending on your application program the command and menu names may differ and there may b
4. Select Background This allows you to register a new background or to display details of the background you have selected Preview Area Printer Properties Dialog Box Description 28 Printer Driver Functions Windows Effects Tab Canon 300 Properties b di di Il 3 Effects None n i 4 lt Fap inraughout Rage J PLILIIISILIZLISIOLILIZLISIZLIZZZA I BR S f I 1 Simulate Illustration This function manipulates colour image data with certain effects Select the check box and adjust the brightness of the image with the Contrast slide bar Printer Properties Dialog Box Description 29 Printer Driver Functions Windows Monochrome Effects Prints a colour image in a single colour Select the check box and choose a colour or use a custom colour using Select Colour Select Color Image Optimizer Improves the contours and smoothes jaggedness that occur when photographic or graphic image data is enlarged within an application Photo Optimizer PRO Optimises the colour of images taken from a digital camera or scanner It is especially effective for images affected by colour imbalance and over or under exposure When printing several images on one page optimisation is usually applied to each image according to its requirements However if the image data has been manipulated using cut and paste rotation or other such operations group optimisation of all images on the one page is recommended In such cases
5. i MI N Note The screens in this section refer to Windows 98 Windows Me operation The equivalent screens for Windows 2000 may look slightly different Printer Properties Dialog Box Description 22 Printer Driver Functions Windows Main Tab Canon 300 Properties _2 x Main Page Setup Stamp Backaround Effects Profiles Maintenance if Gg Media Type Plain Paper hd Paper Source Auto Sheet Feeder is C Draft Custom _ i A 7 Colour Adjustment d i L Print Quality C High a Standard lA AA __ a Normal size Printing TT Greyscale Printing Stamp on il Background None Effects None BSS About Defaults 1 Media Type Ensure this setting matches the type of media loaded in the printer 2 Print Quality Select the print quality you require from among the different options To select custom Print quality select Custom and click the Set button Printer Properties Dialog Box Description 23 6 Printer Driver Functions Windows Colour Adjustment Color Adjustment Select the method of colour adjustment To make detailed colour adjustments select Manual then click the Set button Greyscale Printing Grayscale Printing Select to print a greyscale version of a colour document Print Advisor Click to start the Print Advisor The Print Advisor simplifies configuration of the printer driver By hav
6. Backgrounding O Active S300 Server AppleTalk Inactive 3 After starting a print job select BJ Print Monitor in the Application Menu The BJ Print Monitor launches BJ Print Monitor 57 Printer Driver Functions Macintosh E BJ Print Monitor Functions O BJ PrintMonitor A 1 oy E Help Center User nakanoo Pages 1 1 Copies 1 1 Destination S300 1 Document Name Pages Copies Receive Time Click to pause printing of the specified document Click to resume printing Click to cancel printing of the specified document Displays information about the document currently being printed The icon on the left becomes darker as the printing progresses Displays information about the documents queued for printing The BJ Print Monitor allows you to change the print order of documents queued for printing To change the print order place the mouse pointer over the name of the document hold the mouse button down while dragging the document name to the new position then release When the print order change includes the current job it stops and the new job immediately starts instead BJ Print Monitor 58 Printer Driver Functions Macintosh Cancelling a Print Job When the BJ Print Monitor is running you can use it to cancel or suspend the current print job 1 Select BJ Print Monitor in the Application Menu 2 Click the name of the print job
7. Colour ink nozzles When a confirmation message is displayed click OK Ensure the printer is on Open the Page Setup dialog box The Page Setup dialog box can normally be opened by selecting Page Setup in the File menu Click the Utilities button to open the Printer Utility dialog box Select Cleaning from the pull down menu and then click the Cleaning icon Print Head Cleaning 77 Routine Maintenance 5 Select the ink nozzles to be cleaned and then click OK All colours All colors All nozzles Black Black ink nozzles Colour Color Colour ink nozzles E Cleaning the Print Head from the Printer This operation cleans all nozzles both black and colour Because this method also resets the printer any print data stored in the printer is lost Ensure the printer is on 2 Hold down the RESUME CANCEL button until the POWER lamp flashes once Now the POWER lamp starts flashing and print head cleaning begins Do not perform any other operations until the head cleaning finishes This takes about 50 seconds After print head cleaning finishes print the nozzle check pattern to verify that the print heads are clean B Printing the Nozzle Check Pattern Print Head Cleaning 78 Routine Maintenance Print Head Deep Cleaning If print quality does not improve by standard print head cleaning try deep cleaning which is a more powerful process Perform print head deep cleaning from the printer driver Note gt
8. Print head deep cleaning consumes ink so perform this procedure only when necessary Ensure the printer is on 2 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 3 Click the Maintenance tab and then click the Deep Cleaning icon 4 When the confirmation message is displayed click OK Print Head Deep Cleaning 79 Routine Maintenance Ensure the printer is on Open the Page Setup dialog box The Page Setup dialog box can normally be opened by selecting Page Setup in the File menu Click the Utilities button to open the Printer Utility dialog box 1 2 J 4 Select Cleaning from the pull down menu and then click the Deep Cleaning icon 5 Click OK Now the POWER lamp starts flashing and print head deep cleaning begins The process takes one or two minutes to complete so simply wait until the POWER lamp stops flashing After print head deep cleaning finishes print the nozzle check pattern to verify that the head is clean If not perform print head deep cleaning once more If the head is still not clean after the second deep cleaning the print head may be worn out even if ink remains in the ink tanks In this event contact a Canon service representative m Printing the Nozzle Check Pattern Print Head Deep Cleaning 80 Routine Maintenance Enabling Low Ink Warning The low ink warning can be enabled disabled from the printer driver This notifies you of low ink lev
9. Repeat this three times Q Load a sheet of A4 or Letter sized plain paper in the printer 4 Hold the RESUME CANCEL button down and release as the POWER lamp flashes three times to feed the sheet Repeat this three times If the printer still does not feed the envelopes through even after the cleaning repeat Step 4 again E Printer Driver Settings e MediaType Envelope Page Size Select either DL Env or 10 Env according to the envelope size you are using Orientation Landscape E Handling of Printed Output Remove each envelope as it is printed E Printable Area B Printing Area Envelopes 97 Printing Media High Resolution Paper HR 101N This type of paper provides better colour reproduction than plain paper It is suitable for printing business documents that feature graphics and for photographs E Loading e Load the paper with the whiter side facing up Set the paper thickness lever to the left Do not load paper higher than the limit mark A maximum of 80 sheets can be loaded Paper thickness lever Print side Whiter side High Resolution Paper HR 101N 98 Printing Media E Printer Driver Settings e Media Type High Resolution Paper Page Size Ensure the setting matches the size set in the application E Handling of Printed Output Do not stack more than 50 sheets in the paper output tray If the output paper is curled it may prevent the next sheet being ejected In this
10. Starts print head cleaning CEREZA INE Select the function you wish to perform 2 Display area showing the various maintenance functions including cleaning and test pattern printing Click the icon to start this function For further details refer to Routine Maintenance O lt lt oa straight to Description of Print Settings 100 w ia 4 44 of 195 P P 199 7 x 1683mm OY How to Use This Manual o 300 User s Guide E 94684 DOR awes Use this button dh to search for a D Table of Contents Printing Media word C Introduction C Howto Use This Manual C Safety Precautions C Printer Parts and Their Fu Use either European DL or US Com 10 size envelopes C Printer Driver Functions W C Printer Driver Functions M E Preparation for Printing C Routine Maintenance C Printing Media 1 Press down on all four corners and edges of the envelopes to flatten them C Troubleshooting as shown below C Appendices O Specifications 2 Ifthe envelopes are curled hold the opposite corners and gently bend O Index them in the opposite direction Envelopes Ensure that the flap of the envelope is perfectly straight 34 5900hsq0 93 23 ig 100 w tt 96 of 195 gt mil 1997x 1683 mm O 4 Displays the table of contents Click the heading to jump to the topi
11. select the Apply Throughout Page check box Preview Area Printer Properties Dialog Box Description 30 Printer Driver Functions Windows Profiles Tab 1 Canon 300 Properties 2 x Main Page Setup Stamp Backaround Effects Profiles Maintenance Printing Profiles 57 Current Settings Parameter _ Setting E Default Settings Media Type Plain Paper Paper Source Auto Sheet Feeder Print Quality Standard Colour Adjustment Auto Greyscale Printing OFF Page Size Ad Orientation Portrait Printing Type Normal size Printing Copies 1 Reverse Order DFF to Printing Profiles Add to Profiles Printing Profiles This list displays the printing settings currently registered in the Profiles tab The Current Settings profile contains the settings currently specified in the Main Page Setup Stamp Background and Effects tabs The Default Settings profile contains the factory default settings Printer Properties Dialog Box Description 31 Printer Driver Functions Windows Details Displays all the printer settings selected in Printing Profiles Description Displays a description of the printer settings selected in Printing Profiles You can enter the description when saving the printer settings Add to Profiles Click to save the settings currently specified in the Main Page Setup Stamp Background and Effects tabs Select Current Settings in the Printing Profiles list then click this button The Add to
12. them Be aware that some types of clear plastic folders and albums may cause the edges of the paper to turn yellow Photo Paper Pro PR 101 107 Printing Media E Printable Area B Printing Area Photo Paper Pro PR 101 108 Printing Media Photo Paper Pro PC 101S Made of the same material as Photo Paper Pro PR 101 this photo size paper is intended for printing images that cover the entire surface of the card without a white border To take full advantage of PC 101S make the images slightly larger than the area indicated by the perforations This paper is ideal for printing high quality photographs E Loading e Load the paper with the glossy side facing up Set the paper thickness lever to the left e A maximum of 20 sheets can be loaded at once Paper thickness lever Photo Paper Pro PC 101S 109 Printing Media E Printer Driver Settings e Media Type Photo Paper Pro Page Size Select Custom Size and enter 118 6 x 215 9mm 4 67 x 8 5 in E Applications Settings Enter 109 6 x 160 4mm 4 31 x 6 31 in in Image Size For details on how to specify the image size refer to the application s user manual You may not be able to specify the size of the image correctly in some applications E Handling of Printed Output Follow the instructions described in Photo Paper Pro PC 101S E Printable Area B Printing Area Photo Paper Pro PC 101S 110 Printing Media Transparencies CF 102 This fil
13. 7 3 0mm 0 12in Printable area 26 5 mm 1 04 in 187 Specifications Banner Paper Size Printable Area width x height Banner Paper A4 203 2 x 1774 0 mm 8 0 x 69 8 in Letter 203 2 x 1668 4 mm 8 0 x 65 7 in Le 28 0 mm 1 1 in 5 0 mm 0 2 in jei tx 130mm 0 12in ba A 3 4 mm 0 13 in Gam Recommended printing area Printable area 188 Index Index sf La k P A Application Error 156 B Background printing Macintosh 57 Background printing Windows 166 Banner Paper 115 BCI 24 Black 67 BCI 24 Color 67 BJ Print Monitor Macintosh 57 BJ Status Dialog Macintosh 82 161 BJ Status Monitor Macintosh 63 BJ Status Monitor Windows 35 82 158 161 165 Cancelling a Print Job Macintosh 59 Cancelling a Print Job Windows 38 CAPT driver 155 167 Chooser Macintosh 57 Cleaning 33 44 76 Client Macintosh 61 189 Index Compatible Media Types 92 D Deep Cleaning 33 79 Deleting an Unknown Device USB interface 172 E Enabling Low Ink Warning 81 Envelopes 94 Error Message 151 158 160 F Front cover 15 143 Gamma Correction Macintosh 53 General Protection Fault 156 Glossy Photo Cards FM 101 104 Glossy Photo Paper GP 301N GP 301 100 H High Gloss Photo Film HG 201 102 High Resolution Paper HR 101N 98 I Ink Counter Reset 34 85 Ink Tank 66 67 190 Index L Low Ink Warning 34 81 Low Ink Warning Displays Ink Ta
14. 8 5 x 23 0 in Others Envelopes European DL and US Com 10 Important gt Do not use the following types of paper Using such paper will not only produce unsatisfactory results but can also cause the printer to jam or malfunction Folded curled or wrinkled paper Wet paper Paper that is too thin less than 64 g m 17 Ib Paper that is too thick more than 105 g m 28 Ib Picture postcards Postcards with an affixed photo or sticker e Envelopes with a double flap Sealed envelopes Envelopes with an embossed or treated surface e Paper with holes such as loose leaf paper Compatible Media Types 92 Printing Media E Weight 64 to 105 g m 17 to 28 Ib Do not use paper heavier than this as it could jam in the printer E Types The following types of media can be used For more information about the media and the printing methods refer to the specific sections Plain paper Refer to the Quick Start Guide m Envelopes m High Resolution Paper HR 101N m Glossy Photo Paper GP 301N GP 301 m High Gloss Photo Film HG 201 m Glossy Photo Cards FM 101 m Photo Paper Pro PR 101 m Photo Paper Pro PC 101S m Transparencies CF 102 B T Shirt Transfers TR 201 m Banner Paper Compatible Media Types 93 Printing Media Envelopes Use either European DL or US Com 10 size envelopes E Preparation for Printing Press down on all four corners and edges of the envelopes to flatte
15. BJ Status Monitor icon on the Task Bar Mstat AY E Document WordPad Sy Canon BJ Background Mo 4 Canon 300 USBPR O cnr The BJ Status Monitor appears BJ Status Monitor Functions 35 Printer Driver Functions Windows Canon 300 USBPRNO1 Note gt To open the BJ Status Monitor when the printer is not printing click the Maintenance tab in the Printer Properties dialog box and click the Start Status Monitor button BJ Status Monitor Functions 36 Printer Driver Functions Windows E When errors occur The BJ Status Monitor is automatically displayed when an error occurs e g if the printer runs out of paper or paper jams In such cases take the appropriate action as described in the Printer Status tab In Windows 98 Windows Me click the Guide tab and follow the instructions on screen When paper has run out Canon 300 USBPRNO1 The printer is out of paper Load more paper then press the RESUME button Pe Document Name sample Print Page 1 Progress 7 E Cancel Printing Display Print Queue Note For details on the BJ Status Monitor select the Help menu and click on the topic of interest BJ Status Monitor Functions 37 Printer Driver Functions Windows Cancelling a Print Job To cancel the current print job first open the BJ Status Monitor Click the Canon BJ Status Monitor icon on the Task Bar Mstart A E
16. Click the Utilities icon to open the Printer Utilities dialog box Select Remaining ink level setting from the pull down menu and click the Low Ink Warning Setting icon Clear a check box of Display low ink warning off and click Send Also refer to Enabling Low Ink Warning to display the ink level correctly Low Ink Warning Displays Ink Tank with 163 Troubleshooting Problems Unique to Windows e The BJ Status Monitor is Not Displayed e Cannot Print in Background Windows 98 Windows Me only e Cannot Print Normally Problems Unique to Windows 164 Troubleshooting The BJ Status Monitor is Not Displayed E Ensure Enable bi directional support for this printer is selected Click the Start button then select Settings Printers 2 Select the Canon 300 icon 3 Open the File menu and select Properties 4 On the Details tab click Spool Settings and select Enable bi directional support for this printer In Windows 2000 select Enable bi directional support on the Ports tab Problems Unique to Windows 165 Troubleshooting Cannot Print in Background Windows 98 Windows Me only E Check the amount of free space on the hard disk Background printing requires a certain amount of disk space You may need to delete unnecessary files or disable background printing E Ensure that background printing is enabled 1 Open the Printer Properties dialog box m Opening the Printer Properties Dialog Box
17. File menu 2 For Print Mode select Manual and then click Details 3 Click the Quality icon and then click Diffusion for the Halftoning setting Print Quality is Poor or Contains Errors 137 Troubleshooting Printer Does Not Start or Stops During Print Jobs Printing Does Not Start Printing Stops Before It is Completed Printer Moves But Does Not Print Print Head Holder Does Not Move Printer Does Not Start or Stops During Print Jobs 138 Troubleshooting Printing Does Not Start E Ensure the printer is turned on If the POWER lamp is off press the POWER button If the POWER lamp is flashing green the printer is initialising Wait until the POWER lamp stops flashing Note gt When printing a large amount of data such as a photo or graphics it takes longer than usual to begin printing While the POWER lamp is flashing the computer processes the data and sends it to the printer Simply wait until the processing is completed E Ensure the printer is securely connected to the computer Note Ifyou are using a switch box or other device remove and reconnect the printer directly to the computer Try printing again If printing is now successful there may be a problem with the device Also there could be a problem with the cable s Replace the cable s and try printing again Printer Does Not Start or Stops During Print Jobs 139 Troubleshooting E Ensure the correct printer driver is selected In Windo
18. GP 7 z Print in reverse order f i 1 gt O Print collated pages G 1 Page Layout Use this function to print more than one page on a single sheet of paper Typically this setting is set to display 1 Page Sheet Printing If another option is selected Page Order and Border can be specified Description of Print Settings 54 Printer Driver Functions Macintosh 2 Page Sheet Printing 4 Page Sheet Printing Pages are reduced and printed so that two or four pages fit on each printed page You can also select page order and whether to place a border around each page Poster Divided into 4 Divided into 9 Divided into 16 These enlarge and split the print image across several sheets of paper The printer sheets can then be assembled to make a large poster You can also select Cut Paste lines and Cut Paste string To print only the certain pages click the specific pages on the preview area Fit to page Printing Executes the scaled printing automatically When selected you can specify the Printer Paper Size Fits the document paper size set in the application to the paper size loaded in the printer Destination Select the print output destination Printer is the usual selection To check the layout or other image elements before printing select Preview To save the document as a PICT file select PICT File Print in reverse order Prints the document starting with the last page Print collated pages Prints
19. Poor or Contains Errors 134 Troubleshooting White Streaks E Print the nozzle check pattern to check the ink output If a specific colour does not print in the nozzle check pattern clean the print head m Printing the Nozzle Check Pattern Print Head Cleaning The problem can also be resolved by aligning the print head For details on print head alignment refer to Straight Lines are Misaligned Print Quality is Poor or Contains Errors 135 Troubleshooting Colours are Uneven or Streaked E Increase the print quality setting in the printer driver settings Windows 1 Open the Printer Properties dialog box m Opening the Printer Properties Dialog Box 2 Onthe Main tab click High for the Print Quality setting 1 Open the Print dialog box The Print dialog box can normally be opened by selecting Print in the File menu 2 For Print Mode select Manual and then click Details 3 Click the Quality icon and then drag the Print Quality slide bar to the Fine end Print Quality is Poor or Contains Errors 136 Troubleshooting E Set the halftoning method to Diffusion in the printer driver settings 1 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 2 Onthe Main tab select Custom for the Print Quality setting and click Set 3 Click Diffusion for the Halftoning setting 1 Open the Print dialog box The Print dialog box can normally be opened by selecting Print in the
20. error that requires contacting a Canon service representative may have occurred Turn the printer off and unplug the printer from the power supply Plug the printer back in and turn the printer back on If the problem remains contact a Canon service representative The POWER Lamp Flashes Orange 150 Troubleshooting An Error Message is Displayed on the Screen Error Writing to USBxxx e Application Error or General Protection Fault e Other Error Messages e Other Error Messages An Error Message is Displayed on the Screen 151 Troubleshooting Error Writing to USBxxx E Ensure the printer is turned on If the POWER lamp is off turn the printer on If the POWER lamp is flashing green the printer is initialising Wait until the POWER lamp stops flashing E Ensure the printer is securely connected to the computer Note if you are using a switch box or other devices remove and reconnect the printer directly to the computer and try printing again If printing is now successful there may be a problem with the device Also there could be a problem with the cable s Replace the cable s and try printing again If spooling is enabled disable it to send the print data directly to the printer and try printing again Click the Start button then select Settings Printers 2 Select the Canon 300 icon 3 Open the File menu and select Properties An Error Message is Displayed on the Screen 152 Troubleshooti
21. multiple copies of the document one copy at a time Preview Area Description of Print Settings 55 Printer Driver Functions Macintosh Register Settings Dialog Box To open the Register Settings dialog box click the Apply button in the Print dialog box Canon Register Settings import 2 v Factory Defaults 3 Remove 4 Defaults 5 Settings Displays a list of the registered print settings Import Imports a set of print settings To use the settings select the desired settings in the Settings list and click the Import button Apply a Saves the settings currently specified in the Print dialog box After clicking the button enter the name under which the settings are to be saved Remove Deletes unwanted print settings To delete unwanted settings select the settings in Settings and click the Remove button Defaults Restores the print settings selected in Settings to defaults A check mark appears next to the selected print settings Description of Print Settings 56 Printer Driver Functions Macintosh BJ Print Monitor The BJ Print Monitor allows you to check the progress of print jobs You can launch the BJ Print Monitor if background printing is enabled in the Chooser utility E Opening the BJ Print Monitor 1 Select Chooser from the Apple Menu 2 Set Backgrounding to On Chooser Connected to pa AppleShare Color Sw 1500 s
22. outputting ink normally For details refer to Examining the Nozzle Check Pattern Power Off Click to turn the printer off Auto Power This allows you to turn the printer off when no data is sent to the printer for a certain period of time or turn the printer back on again when data is sent to the printer Ink Counter Reset Resets ink counter to an initial value Click every time you replace an ink tank while you enable the low ink warning function Low Ink Warning Setting This allows you to enable the low ink warning function Custom Settings Click to modify the printer mode Change the settings in the Custom Setting dialog box and click Send to change printer mode Start Status Monitor Click to start the BJ Status Monitor to check the printer status and the progress of printing jobs Printer Properties Dialog Box Description 34 Printer Driver Functions Windows BJ Status Monitor Functions The BJ Status Monitor allows you to check the status of the printer If an error occurs the status monitor indicates the nature of the error and suggests an appropriate solution When the low ink warning is set to be enabled the status monitor also checks the ink tanks and displays a warning message when the ink is low E Launching the BJ Status Monitor The BJ Status Monitor launches automatically when data is sent to the printer When launched the BJ Status Monitor appears as an icon on the Task Bar Click the Canon
23. should also specify the Print Type and Printer Profile settings Description of Print Settings 52 Printer Driver Functions Macintosh Print Type For printing that emphasises intermediate colours select Photo For printing that emphasises the brightness of primary colours select Graphics For documents that contain large amounts of a basic colour select Spot Colour Spot Color Printer Profile Select optimised colour characteristics a profile for the media type and other factors Gamma Correction This function adjusts the colour contrast not including pure black and white To adjust the contrast select the check box and move the slide bar Moving the bar to the right darkens the entire image while increasing contrast in the lighter areas and decreasing contrast in the darker areas Colour Balance Color Balance Move the bar for each colour to adjust the balance of colour intensity Moving the bar to the right intensifies the colour Intensity Move the slide bar to adjust the print density Moving the bar to the right increases the density Description of Print Settings 53 Printer Driver Functions Macintosh Options Dialog Box To open the Options dialog box click the Options button in the Print dialog box Canon Options Layout 1Page Sheet Printing Page Order Left to right 1 Border None O Fit to page Printing Printer Paper Size A4 3 Destination
24. the USB Interface for Windows Users in the Quick Start Guide An Error Message is Displayed on the Screen 154 Troubleshooting E If the WPS driver or CAPT driver is installed either uninstall it or change the driver port to FILE as follows Click the Start button then click Settings and Printers 2 Display the WPS or CAPT driver properties and click the Details tab 3 Change the Print to the following port field to FILE An Error Message is Displayed on the Screen 155 Troubleshooting Application Error or General Protection Fault E Ensure the application program you are using is intended for your operating system For example if you attempt to print with a Windows 3 1 application under Windows 98 the application may not function correctly and an error may occur Use an application program intended for your operating system E If other applications are running close them to increase available memory and try printing again E Ensure that enough memory is allocated to the application Refer to the memory requirements of your application An Error Message is Displayed on the Screen 156 Troubleshooting E Check the amount of free space on the hard disk You may need to increase the amount of free space by deleting any unnecessary files E If the problem only occurs when printing a specific document try editing the document and then printing it If this resolves the problem there may have been a problem in
25. with a Network e Uninstalling Printer Drivers 40 Printer Driver Functions Macintosh Description of Print Settings Page Setup Dialog Box Canon 5300 Version 3 8 O Banner Printing Custom e Printer Utility Orientation T B Dialog Box O Save Settings Height 297 0mm Width 210 0mm Print Dialog Box Canon 300 Copies I Pages Al Q rrom w BJ Cartridge Print Mode Colour 8 Detailed Setting Dial Media Type E A ky 2 a ed Setting Dialog Plain Paper 2 Current Settings Text Print Quality Normal Fast hi Options Dialog Box i Halftoning Diffusion Colour Correction BJ Standard Apply e Register Settings O Greyscale Printing Dialog Box Paper Source Description of Print Settings 41 Printer Driver Functions Macintosh Page Setup Dialog Box The Page Setup dialog box contains settings for the printed page such as the size of the print media and resizing the printed image To open the Page Setup dialog box select Page Setup from the File menu in your application program Canon 300 Version 3 8 i O Banner Printing 2 5 8 Scale E Custom 3 Orientation Lentes 4 O Save Settings 7 eight 297 0mm Width 210 0mm 1 Paper Size Select the size of the paper for the print job To enter the size manually select Custom 1 Custom 3 and click Custom 2 Banner Printing Select this check box when printing on ban
26. 0 minutes the print head holder moves to the right to prevent the print head from drying out Close and reopen the front cover to return the holder Printer Does Not Start or Stops During Print Jobs 143 Troubleshooting Paper Does Not Feed Properly or Paper Jams e Paper Does Not Feed Properly Envelopes or Post Cards Do Not Feed Properly e Paper Jams Paper Does Not Feed Properly or Paper Jams 144 Troubleshooting Paper Does Not Feed Properly E Confirm the paper conditions e The paper is not too thick less than 105g m 28 Ib e The number of sheets loaded does not exceed the recommended level The paper is not creased curled or wrinkled gt Compatible Media Types E Ensure that the left edge of the paper just touches the paper guide E When printing envelopes refer to Envelopes in Printing Media and prepare the envelopes before printing Once you have prepared the envelopes load them in the printer in portrait orientation If the envelopes are placed in landscape orientation they may not feed properly E When using transparencies load one sheet of plain paper in the printer first and then place the transparencies on top of it The last transparency may not feed properly unless there is a sheet of plain paper beneath it Paper Does Not Feed Properly or Paper Jams 145 Troubleshooting Envelopes or Post Cards Do Not Feed Properly If envelopes or post cards do not feed properly even after re
27. 2 Onthe Page Setup tab click Printer control and select Background Printing Problems Unique to Windows 166 Troubleshooting Cannot Print Normally E If the WPS driver or CAPT driver is installed either uninstall it or change the driver port to FILE as follows The WPS Windows Printing System driver or CAPT Canon Advanced Printing Technology driver may disrupt normal printing Click the Start button then click Settings and Printers 2 Display the WPS or CAPT driver properties and click the Details tab 3 Change the Print to the following port field to FILE Problems Unique to Windows 167 Troubleshooting Problems Unique to the Macintosh Jagged Text or Graphics or Banded Gradations e Cannot Print in Background Problems Unique to the Macintosh 168 Troubleshooting Jagged Text or Graphics or Banded Gradations E Ensure your application supports Quick Draw If you are using a PostScript compatible application printed text and lines may appear jagged and gradations may appear banded As S300 is not a PostScript printer but a Quick Draw printer use an application compatible with Quick Draw for printing Problems Unique to the Macintosh 169 Troubleshooting Cannot Print in Background E Ensure background printing is enabled Inthe Apple menu select Chooser 2 Click Backgrounding on E Check the amount of free space on the hard disk Background printing requires a certain amount of
28. 65 mm 1 04 in if if Le Le 34mm 0 13in 3 4mm 0 13 in 183 Specifications Letter Legal Size Printable Area width x height Letter 203 2 x 271 4 mm 8 0 x 10 7 in Legal 203 2 x 347 6 mm 8 0 x 13 7 in 7 mm 0 12 in F280 mm 4 1 in Ga Recommended printing area Printable area 26 5 mm 1 04 in fori Hara 5 6 4mm 0 25in 6 3 mm 0 25 in L 5 0 mm 0 2 in 184 Specifications Glossy Photo Cards Size Printable Area width x height Glossy Photo Card 109 4 x 159 9 mm 4 3 x 6 3 in 28 0 mm 1 1 in A r Ga Recommended printing area Printable area is the same L 26 0 mm 1 02 in aioe 5 1 mm 0 2 in 4 1 mm 0 16 in 185 Specifications Photo Paper Pro PC 101S Size Printable Area width x height Photo Paper Pro PC 101S 109 6 x 160 4 mm 4 3 x 6 3 in Note gt The printing area of Photo Paper Pro PR 101 is identical to that of A4 size paper For details refer to A4 B5 A5 28 0 mm 1 1 in A ni mu Recommended printing area Printable area is the same L 28 0 mm 1 1 in e dI Le 4 0mm 0 16in 4 0 mm 0 16in 186 Envelopes Specifications Size Printable Area width x height European DL 190 5 x 103 2 mm 7 5 x 4 1 in US Com 10 211 8 x 98 0 mm 8 3 x 3 9 in 3 4 mm 0 13 in t n t 3 4mm 0 13in1
29. B interface Recommended printer cable Material AWG28 data wiring pair or AWG20 to 28 distribution pair Type Twisted pair shielded cable Length Up to 5 0 m 16 4 ft Connectors USB standard Series B pluggable Acoustic noise level Approx 45 dB A in the highest print quality mode Operating environment Temperature 5 to 35 C 41 to 95 F Humidity 10 to 90 RH no condensation Storage environment Temperature 0 to 35 C 32 to 95 F Humidity 5 to 90 RH no condensation Power supply Europe AC 230 V 10 50 Hz 176 Specifications USA Canada AC 120 V 60 Hz Australia AC 240 V 50 Hz Power consumption Standby Approx 2 W Printing Approx 30 W Dimensions without a paper rest and paper output tray 390 W x 248 D x 185 mm H 15 35 W x 9 76 D x 7 28 in H Weight Approx 3 4 kg 7 48 Ib 177 Specifications E Feed method Continuous feed through auto sheet feeder For Plain Paper Envelopes High Resolution Paper Glossy Photo Paper High Gloss Photo Film Glossy Photo Cards Photo Paper Pro Transparencies T shirt Transfers Banner Paper E Sheet feeder capacity Plain Paper 75 gsm 100 sheets max High Resolution Paper 80 sheets max Envelopes 10 pieces max Glossy Photo Paper 10 sheets max High Gloss Photo Film 1 sheet Glossy Photo Cards 20 sheets max Photo Paper Pro PR 101 1 sheet Photo Paper Pro PC 101S 20 sheets max Transparencies 30 sheets max T Sh
30. Canon IM BUBBLE JET PRINTER S300 User s Guide Table of Contents Table of Contents gt Bel Mdr add p adai g IIE ssaa rieti iaia 5 Howto Use This Manwal Re Eeri aiae 6 MEF sail 8 PIER 14 FIONIVION salina ili 15 RO RIE E 16 Sese ela 17 i RR EA an en 18 Printer Driver Functions Windows a 19 Opening the Printer Properties Dialog BOX 20 Printer Properties Dialog Box Description scri 22 BJ Status Monitor FUNGOS RR E 35 e PO RR OR 38 Uninstalling Printer Drivers 39 Printer Driver Functions Macintosh Pe E E E AT A 40 Descnption oi PINS ssaa 41 SRI RR RR EE 97 e eigen 59 Table of Contents Using the Printer with a Network cir riitiirri ritira iaia 60 Uninstalling Printer Drivers MITET EAT AE TE AA TAT TTE 64 ECT PACT rioni iridato 65 When to Replace Ink Tank and Maintain Print Head _ 66 Repaengan Ink Tank saliera ear ai 67 Printing the Nozzle Check Pattern RR 72 Piot Read Cleaning dsini a 76 Print Head Deep Cleaning T EEEE 79 Enabling Low Ink PIO anelli Transporting the Printer Re E eer Tr rere Nanda 87 TTR Medid sssini E EEEIEI RT caesarean 91 CGompauple Media ela 92 ERE arrani OTOT ETEA High Resolution Paper li 98 Glossy Photo Paper GP 301N GP 30f cirie aaa 100 High Gloss Photo Film HG20 scasoma 102 Glossy Photo Cards FM 101 econ AEE IAAT AAEE AEE ATETA 104 Perelli 106 Pro
31. Document WordPad S Canon BJ Background Mo E Canon 300 USBPR _ Caron BI Status Monte 2 Click Cancel Printing Canon 300 USBPRNO1 Pisi x Options Port Help Printing The printer is set not to display a low ink warning Paper Thickness Lever Left Document Name sample Print Page 1 Progress 29 NI Cancel Printing Display Print Queue Note gt If Cancel Printing is greyed out press the printer s RESUME CANCEL button to terminate the print job Cancelling a Print Job 38 Printer Driver Functions Windows Uninstalling Printer Drivers Use the Uninstaller to delete any unwanted printer drivers This allows you to delete all the files associated with the printer driver at the same time Click the Start button and select Programs Canon S300 Uninstall 2 Click Yes when the confirmation message appears 3 When all the files have been deleted click OK The deletion of the printer driver is complete If a message prompts you to restart your computer click OK to restart your computer Note gt In Windows 98 or Windows Me you can also start the Uninstaller by double clicking on Uninstall in the Canon S300 folder on the desktop Uninstalling Printer Drivers 39 Printer Driver Functions Macintosh Printer Driver Functions Macintosh CO Leh Vada et add p ardega Description of Print Settings BJ Print Monitor e Cancelling a Print Job e Using the Printer
32. Driver Functions Macintosh E Special Effects Panel To display the Special Effects panel click the Special effects display icon Canon Detailed Setting O Simulate illustration 1 3 ali ter Contrast c O Monochrome effects Sepia Blue Pink 2 Green D Select colour C Colour ere C 1 Simulate illustration This function manipulates colour image with certain effects Select the check box and adjust the brightness of the image with the Contrast slide bar Description of Print Settings 50 Printer Driver Functions Macintosh Monochrome effects Prints a colour image in a single colour Select the check box and choose a colour or use a custom colour using Select Colour Select Color Preview Area Description of Print Settings 51 Printer Driver Functions Macintosh E Colour Color Panel To display the Colour Color panel click the Colour Color display icon 1 Canon Detailed Setting Colour Correction 1 Print Type 2 Quality Printer Profile Recommended by Canon 3 O Gamma Correction 1 8 4 Special effects Colour Balance o annm Cyan 0 _ eee Magenta 5 o gt Yellow 0 Black Intensity 6 Colour Correction Color Correction Select a colour correction method BJ Standard ColorSync or None BJ Standard is usually the optimum colour correction method for printing with a BJ printer When ColorSync is selected you
33. Other devices DR Fe GE A FE Floppy disk controllers DB Hard disk controllers 8 Keyboard ta Monitors gt Mouse BY Network adapters 9 Other devices Ports COM amp LPT LA A amp SCSI controllers Sound video and game controllers a System devices vl Deleting an Unknown Device 173 10 11 Appendices When the confirmation message appears click OK Click Close to close the System Properties window In Windows 2000 click J and then click OK in the System Properties window Click 2X at the top right of the Control Panel window to close it Turn the printer off Remove the Setup Software amp User s Guide CD ROM if it is in the drive Restart Windows Install the printer driver again following the instructions in the Quick Start Guide Deleting an Unknown Device 174 Specifications a Printing method Bubble Jet on demand Printing resolution 2400 horizontal x 1200 vertical dpi max Print speed printing with Canon standard pattern Black printing Draft 11 ppm Standard 9 5 ppm Colour printing Draft 7 5 ppm Standard 4 1 ppm Print direction Bi directional Print width 203 2 mm max 8 0 in Resident print control mode Canon extended mode Specifications 175 Specifications Receive buffer 56 KB Interface USB 1 10 compatible Interface connector USB standard Series B receptacle US
34. Profiles dialog box appears Retrieve from Profiles Click to activate registered printer settings The contents of the Main Page Setup Stamp Background and Effects tabs are changed by selecting the printer settings in Printing Profiles and then clicking this button This button is disabled when Current Settings is selected Delete Click to delete unwanted printer settings Select the unwanted item in the Printing Profiles list and click the Delete button Current Settings and Default Settings cannot be deleted Printer Properties Dialog Box Description 32 Printer Driver Functions Windows Maintenance Tab Canon 300 Properties 2 x Main Page Setup Stamp Backaround Effects Profiles Maintenance l 1 Cleaning Deep Cleaning 2 5 3 Sil PP 6 Print Head Alignment Nozzle Check Power Off Auto Power 4 TDI Ink Counter Reset Low Ink Warning Custom Settings 8 Salting 9 Start Status Monitor 1 Cleaning Click to start print head cleaning 2 Deep Cleaning Click to start print head deep cleaning Use this function only if Cleaning has not improved the print quality Printer Properties Dialog Box Description 33 _ Printer Driver Functions Windows Print Head Alignment Aligns the print head For details on print head alignment refer to Quick Start Guide Nozzle Check Prints the nozzle check pattern to ensure the print head nozzles are
35. Restart Windows and try printing again Could not print Application name File name Try printing again once the current job is finished An Error Message is Displayed on the Screen 159 Troubleshooting Other Error Messages E If a message with the format Error No Xn where X represents a letter and n represents a number is displayed Error No X202 Not enough memory for printing Increase available memory by closing any other applications currently running Error No X203 There is a problem with the printer driver Uninstall the printer driver and reinstall it Uninstalling Printer Drivers Error No X300 Ensure the power is on and that the printer and the computer are securely connected If the problem remains verify the Chooser setting Inthe Apple menu select Chooser 2 Click the 300 icon and ensure 300 is selected as the connected destination If it is not selected select it If the problem remains delete all unnecessary documents from the Extensions and Control Panels folder An Error Message is Displayed on the Screen 160 Troubleshooting Low Ink Warning Displays Ink Tank with The ink level of an ink tank displayed with a is not synchronised with its ink counter Canon 300 USBPRNO1 Pisi x Options Port Help Printer Status Guide Printing There is a possibility that the printer cannot detect the remaining ink level properly Re
36. ary When moving the printer carry the printer at both ends 11 Safety Precautions E Power supply Never remove the plug by pulling on the cord Do not use an extension lead If you do not intend to use the printer for a long period of time unplug the printer after turning it off Never use a power supply voltage other than that supplied in the country of purchase The correct power supply voltage and frequency is as follows Europe AC 230V 10 50Hz USA Canada AC 120V 60Hz Australia AC 240V 50Hz 12 Safety Precautions E Working around the printer Never put your hands or fingers in the printer while it is printing Do not place metal objects paper clips staples etc or containers of flammable solvents alcohol thinners etc on top of the printer If any foreign object metal or liquid falls into the printer unplug the power cord and call for service Print heads and ink tanks For safety reasons store print heads and ink tanks out of the reach of small children If a child ingests any ink consult a doctor immediately Do not shake print heads or ink tanks Ink may leak out and stain clothing or the surrounding area Never touch the electrical contacts on a print head after printing The metal parts may be very hot and could cause burns 13 Printer Parts and Their Functions Printer Parts and Their Functions SO Bee Ws add p we wedasy e Front View Rea
37. at inadvertently performed could result in equipment damage faults or impaired product quality Must be avoided for correct operation Windows Information for Windows users only Etec Information for Macintosh users only How to Use This Manual How to Use This Manual To view this User s Guide we recommend that you use Acrobat Reader 4 0 or Acrobat Reader 3 0 Please note that screens displayed by Acrobat Reader 3 0 are slightly different Use this button to enlarge the m Displays the previous page A viewing screen Select this button in 4 the tool bar and click within the screen gt Displays the next page 300 User s Guide ES BK DOA amp ASAE Bookmarks obnails stations N C Table of Conten Printer Driver Functions Macintosh Returns to the C Introduction C Howto Use This Manual Printer Utility Dialog Box 4 page you were Safety Precautions H 5 Pan and The Fon The Printer Utility dialog box is displayed when you click the Utilities button in the Page previously C Printer Driver Functions W Sete dialog box viewin g j Printer Driver Functions C Routine Maintenance Canon 5300 Printer Utility C Printing Media C Troubleshooting C Appendices O Specifications Deep Ceaning C Index Starts print Nead deep cleaning vwwwwww Geaning
38. box The Page Setup dialog box can normally be opened by selecting Page Setup in the File menu Click Utilities icon to open the Printer Utility dialog box Enabling Low Ink Warning 84 Routine Maintenance 3 Select Low Ink Warning from the pull down menu and click the Remaining ink level setting icon 4 Select Display low ink warning and click Send Resetting Ink Counter Note gt Donotresetan ink counter of an ink tank already in use Ensure the printer is on and open the Printer Properties dialog box m Opening the Printer Properties Dialog Box 2 Onthe Maintenance tab click Ink Counter Reset icon 3 Select the ink tank you have just installed and click Execute Ensure the printer is on and open the Page Setup dialog box The Page Setup dialog box can normally be opened by selecting Page Setup in the File menu Enabling Low Ink Warning 85 Routine Maintenance Click Utilities icon to open the Printer Utility dialog box Select Remaining ink level setting from the pull down menu and click Ink Counter Reset Select the ink tank you have just installed and click Execute Enabling Low Ink Warning 86 Routine Maintenance Transporting the Printer Pack the printer carefully in its original packing materials If you do not have the original packing materials pack the printer carefully and thoroughly in protective material inside of a sturdy box Turn the printer off 2 After making su
39. c Click the symbol to see the headings for each chapter Click the El symbol to close the headings Safety Precautions A Safety Precautions Please read the safety warnings and cautions provided in this manual to ensure that you use the printer safely Do not attempt to use the printer in any way not described in this manual Warning gt You may cause an electric shock fire or damage the printer if you ignore any of these safety precautions E Choosing a location Do not place the printer close to flammable solvents such as alcohol or thinners E Power supply Never attempt to plug in or unplug the printer from the power supply when your hands are wet Always push the plug all the way into the power outlet Never damage modify stretch or excessively bend or twist the power cord Do not place heavy objects on the power cord Safety Precautions Never plug the printer into a power socket that is shared with other equipment extension lead double adapter etc Never use the printer if the power cord is bundled or knotted If you detect smoke unusual smells or strange noises around the printer immediately unplug the printer at the power supply and call for service E Cleaning the printer Use a damp cloth to clean the printer Never use flammable solvents such as alcohol benzene or thinners If flammable solvents come in contact with electrical components inside the printer
40. case or if the ink takes a long time to dry remove each sheet as soon as it is printed E Printable Area B Printing Area High Resolution Paper HR 101N 99 Printing Media Glossy Photo Paper GP 301N GP 301 This media is still thicker than High Resolution Paper with a glossy printing surface to produce print outs close to photograph quality E Loading e Load the paper with the whiter side facing up Set the paper thickness lever to the left e A maximum of 10 sheets can be loaded at once e When printing on Glossy Photo Paper GP 301 do not use any loading support sheet Paper thickness lever Print side Whiter side Glossy Photo Paper GP 301N GP 301 100 Printing Media E Printer Driver Settings e MediaType Glossy Photo Paper Page Size Ensure the setting matches the size set in the application E Handling of Printed Output Do not stack more than 10 sheets in the paper output tray Do not touch the printed surface until the ink dries approx two minutes E Printable Area B Printing Area Glossy Photo Paper GP 301N GP 301 101 Printing Media High Gloss Photo Film HG 201 This film has an extremely glossy surface ideal for printing photographs with outstanding results E Loading e Load only one sheet at a time e Load the film with the cut corner at the upper right If the film is curled flatten it by curling in the opposite direction Set the paper thickness lever t
41. d Replacing an Ink Tank 71 Routine Maintenance Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects normally from the print head nozzles and to verify print head alignment Use this function when printed results are blurred or the colour is incorrect Nozzle check pattern printing can be executed from the Windows and Macintosh printer drivers or from the printer itself E Printing the Nozzle Check Pattern from the Printer Drivers With the printer on load a sheet of A4 or Letter paper in the printer 2 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 3 Click the Maintenance tab and then click the Nozzle Check icon 4 When the confirmation message is displayed click OK m Examining the Nozzle Check Pattern Printing the Nozzle Check Pattern 72 1 Z Routine Maintenance With the printer on load a sheet of A4 or Letter paper in the printer Open the Page Setup dialog box The Page Setup dialog box can normally be opened by selecting Page Setup in the File menu Click the Utilities button to open the Printer Utilities dialog box Select Test Print from the pull down menu and then click the Nozzle Check icon When the confirmation message is displayed click OK m Examining the Nozzle Check Pattern Printing the Nozzle Check Pattern 73 Routine Maintenance E Printing the Nozzle Check Pattern through the Printe
42. disk space You may need to remove unnecessary files or disable background printing Problems Unique to the Macintosh 170 Appendices Appendices d m lab ct ad pp areata Deleting an Unknown Device 171 Appendices Deleting an Unknown Device If printer driver installation was not successful carry out the procedure described in Notes on Handling the USB interface for Windows Users in the Quick Start Guide If the problem remains follow the steps below to delete the unknown device Click the Start button select Settings and click Control Panel 2 Double click System 3 Click the Device Manager tab In Windows 2000 click the Hardware tab then click Device Manager 4 Select the name of the printer or Unknown device and click Remove In Windows 2000 click the unknown device then click Uninstall in the Action menu Caution gt Be careful not to remove any other device Windows may not function properly if another device is incorrectly deleted Deleting an Unknown Device 172 Appendices e If the unknown device is under Universal serial bus controller EP Network adapters H E 3 Ports COM amp LPT SCSI controllers Sound video and game controllers 1 MI System devices Universal serial bus controller Pe Canon S300 Intellr 8280144 USB Universal Host Controller USB Root Hub e If the unknown device is under
43. dows Me 30 MB on Mac OS or approx 25 MB on Windows 2000 including temporary files Note gt BJ Status Monitor cannot be used when printer is used in network operating environment Use the system under the following operating environment Windows Computer with Microsoft Windows 98 or Windows Me which is preinstalled by a computer manufacturer on purchase USB port operation also needs to be assured by the manufacturer Macintosh computers with USB and Mac OS 8 5 Mac OS 9 X which is preinstalled by a computer manufacturer on purchase Specifications subject to change without prior notice 181 Specifications E Printing Area To ensure the best print quality the printer allows a margin along each edge of media Printing area dark blue Canon recommends that you print within this area Mm Printable area light blue The area where it is possible to print However printing in this area can adversely affect the print quality or the paper feed precision 23 I A4 B5 A5 mm Letter Legal m Glossy Photo Cards m Photo Paper Pro PC 101S mm Envelopes Banner Paper 182 Specifications A4 B5 A5 Size Printable Area width x height A4 203 2 x 289 0 mm 8 0 x 11 4 in B5 175 2 x 249 0 mm 6 9 x 9 8 in A5 141 2 x 202 0 mm 5 6 x 7 9 in 3 0 mm 0 12 in t a fo 28 0 mm 1 1 in Ga Recommended printing area Printable area t soin 2
44. e Maintenance Routine Maintenance gt Bee NASL di a4 p areale e When to Replace Ink Tank and Maintain Print Head e Replacing an Ink Tank Printing the Nozzle Check Pattern Print Head Cleaning e Print Head Deep Cleaning e Enabling Low Ink Warning Transporting the Printer 65 Routine Maintenance When to Replace Ink Tank and Maintain Print Head When printing becomes faint or colours are incorrect see if the print head nozzles are clogged and clean them first Follow the procedures below and replace an ink tank if necessary B Printing the Nozzle Check Pattern If the print quality is poor m Print Head Cleaning If the problem remains m Print Head Deep Cleaning Still the problem remains Replacing an Ink Tank If ink tank replacement does not resolve the problem the print head may be worn out Contact a Canon service representative Note gt You will be alerted if you enable a low ink warning m Enabling Low Ink Warning When to Replace Ink Tank and Maintain Print Head 66 Routine Maintenance Replacing an Ink Tank When replacing an ink tank check the model number very carefully The printer will not print properly if the wrong ink tank is used or installed in the incorrect position e Black BCI 24 Black e Colour BCI 24 Color Note Damage caused by using a refilled cartridge is not covered by the Canon warranty Canon recommends using only original Canon ink tanks to ensure t
45. e more steps involved in opening the Printer Properties dialog box For further details see the user s manual for your application Opening the Printer Properties Dialog Box 20 Printer Driver Functions Windows Opening the Printer Properties dialog box directly from the Start menu This method is used for maintenance operations such as print head cleaning or to specify printer settings common to all application programs When the Printer Properties dialog box is opened from the Start menu additional tabs appear including the Details tab These do not appear when the Printer Properties dialog box is opened from within an application For further information about these additional tabs refer to your Windows documentation Click the Start button then select Settings Printers 2 Select the Canon 300 icon 3 Open the File menu and select e Windows 98 Windows Me gt Properties e Windows 2000 Printing Preferences The Printer Properties dialog box opens Opening the Printer Properties Dialog Box 21 Printer Driver Functions Windows Printer Properties Dialog Box Description e Main Tab Page Setup Tab Stamp Background Tab Car on 5300 l roperties 2 x den a f_ Y A o A Auto Sheet Feeder Effects Tab Profiles Tab Y A i vi a ecoj eeg e Maintenance Tab 7 Vdd Ad Normal size Printing ni mp e Background None Effects None SSS SSS SSNS SSS 7
46. e printer off for at least 15 minutes Furthermore when continuously printing graphics or photos with intense colours printing may stop to protect the print head In this case printing will not resume Turn the printer off and wait for at least 15 minutes Caution gt Inside the printer the area around the print head can become extremely hot Do not touch the print head or nearby components Printer Does Not Start or Stops During Print Jobs 141 Troubleshooting Printer Moves But Does Not Print E Print the nozzle check pattern to ensure that ink is output correctly If the nozzle check pattern does not print correctly clean the print head B Printing the Nozzle Check Pattern m Print Head Cleaning If the problem is not resolved by cleaning the print head several times replace either of ink tanks If print quality still remains poor the print head may be worn out Contact a Canon service facility Printer Does Not Start or Stops During Print Jobs 142 Troubleshooting Print Head Holder Does Not Move E Ensure the printer is turned on The print head holder will not move unless the power is on If the POWER lamp is off close the front cover and turn the power on If the POWER lamp is flashing green the printer is initialising When the POWER lamp stops flashing open the front cover again E If the front cover has been left open for a while close and reopen it If the front cover is left open for more than 1
47. els during printing E How Low Ink Warning Works Enable a low ink warning when installing a new ink tank Reset the ink counter of the ink tank installed When ink becomes low The low ink warning alerts When you install a new ink tank When you reset the ink counter it will assume the ink tank is full regardless how much ink is actually remains The reset is the only way to match the counter value with an actual ink volume Therefore only enable the low ink warning and reset the ink counter when installing a new ink tank How to Display Low Ink Warning Correctly Enabling Low Ink Warning 81 E Low Ink Warning Display The shows a low ink level in the ink tank Canon 300 USBPRNO1 Options Port Help The colour ink hough printing is in progress the following ink is running low Colour J Paper Thickness Lever Left Document Name untitled Print Page 62 Progress 43 a becomes low Cancel Printing Display Print Queue BJ Status Monitor Windows Canon 300 Version 3 8 Document Name untitled Printing Page Printing 1 Pages 1 Copies BJ Status Dialog Macintosh Routine Maintenance The colour ink becomes low Enabling Low Ink Warning 82 Routine Maintenance Note gt When the background printing is enabled the low ink warning is displayed on the BJ Print Monitor Macintosh m BJ Print Monitor E How t
48. et the intensity Print Quality is Poor or Contains Errors 130 Troubleshooting Back of Paper is Smudged E If the next page prints before the ink is dry enable the Pause Page printer driver setting You can either remove each printed sheet from the output tray as soon as it is printed or enable Pause Page to pause after each sheet has printed 1 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 2 Click the Maintenance tab 3 Click Custom Settings to open the Custom Setting dialog box 4 Select Pause Page and then click Send Print Quality is Poor or Contains Errors 131 Troubleshooting 1 Open the Page Setup dialog box The Page Setup dialog box can normally be opened by selecting Page Setup in the File menu 2 Click the Utilities button 3 Select Custom Settings form the pull down menu 4 Select Pause between pages and then click Send E You may need to clean some internal parts of the printer Follow the procedure below 7 Load sheets of A4 or Letter plain paper in the printer 2 Hold down the RESUME CANCEL button until the POWER lamp flaches three times and release the button 3 Repeat this operation until there are no more smudges on the test page Print Quality is Poor or Contains Errors 132 Troubleshooting Printed Surface is Scratched E Ensure you are using suitable paper The paper weight must be less than 105 g m 28 Ib If you use paper hea
49. he best quality Ensure that the printer is on and then open the front cover The print head holder moves to the left Replacing an Ink Tank 67 Routine Maintenance 2 Remove the empty ink tank Pull the tab on the ink tank towards you to release colour black Then lift it from its slot Do not touch the lock lever remove only the ink tank Important gt Handle ink tanks carefully to avoid staining clothing or the surrounding area e Discard empty ink tanks according to the local laws and regulations regarding disposal of consumables Replacing an Ink Tank 68 Routine Maintenance 3 Unpack a new ink tank and remove the orange protective cap Important gt Do not re attach the protective cap once you have removed it e Once you have removed the protective cap do not touch the open ink port Replacing an Ink Tank 69 Routine Maintenance 4 Insert the ink tank into a slot Replacing an Ink Tank 70 Routine Maintenance 5 Press on the tab until the ink tank snaps firmly into place 6 Close the front cover The print head holder moves to the right The ink tank installation process is now complete Note gt To maintain optimal print quality use an ink tank within six months of first use e Once an ink tank has been used do not remove it from the printer and leave it out in the open This will cause the ink tank to dry out and the printer may not function properly if it is reinstalle
50. heck the Page Size setting in the application Then check the Page Size setting in the Printer Properties dialog box for Windows or the Page Setup dialog box for Macintosh E Check the amount of the free space on the hard disk You may need to increase the amount of free space by deleting any unnecessary files Print Quality is Poor or Contains Errors 122 Troubleshooting Colours are Unclear E Confirm the Media Type setting in the printer driver matches the type of paper loaded in the printer If you are printing a photograph or an illustration from a Windows environment also increase Print Quality on the Main tab If you are working in a Macintosh environment select the Photo or Graphic icon for the Print Mode in the Print dialog box E Confirm the specified ink tank is installed When an ink tank runs out of ink replace it with a new one Note Printed colours may not match screen colours perfectly due to basic differences in the methods used to produce colours Colour control settings and environmental differences can also affect how colours appear on the screen Print Quality is Poor or Contains Errors 123 Troubleshooting Meaningless Characters or Symbols are Printed E If the problem only occurs when printing a specific document try editing the document and then printing it If this does not resolve the problem there may be a problem with your application program Print Quality is Poor or Contains E
51. ing the user answer a series of questions the Printer Advisor automatically configures the printer driver settings Preview Area Before starting printing verify that settings such as the lever position are correct Note gt Tosee a description of any item in the Printer Properties dialog box click the mark then click the desired item To see a description of operating procedures click the Help button If the button does not appear when using Windows 2000 click the Start button then select Programs Canon S300 Guide Printer Properties Dialog Box Description 24 Printer Driver Functions Windows Page Setup Tab 7 3 AL p 4 ormal size Printin 5 1 Page Size Ensure the correct paper size is selected Printer Properties Dialog Box Description 25 Printer Driver Functions Windows Orientation Select landscape or portrait printing and ensure it is the same orientation used in the application Printing Type Select the printing method from among the following Normal size Printing The document is printed according to the original dimensions This setting is usually selected by default Fit to Page Printing Only for Windows 2000 The document is automatically resized and printed to fit into a specified page size Scaled Printing The document is resized when printed When this is selected you can specify the Printer Paper Size and Scaling Page Layout Printing Pages are reduced and printed s
52. irt Transfers 1 sheet Banner Paper 1 sheet 178 E Ordinary print media Specifications Regular size A4 A5 B5 Letter Legal European DL US Com 10 Custom size width 90 0 to 215 9 mm 3 54 to 8 5 in height 120 0 to 584 2mm 4 72 to 23 0 in Weight 64 to 105 g m 17 to 28 Ib Canon Special media High Resolution Paper Glossy Photo Paper High Gloss Photo Film Glossy Photo Cards Photo Paper Pro Photo Paper Pro Transparencies T Shirt Transfers Banner Paper HR 101N GP 301N GP 301 HG 201 FM 101 PR 101 PC 101S CF 102 TR 201 179 Specifications E Graphic image printing Data format Canon extended mode Raster image format Resolution Canon extended mode 300 600 1200 2400 dpi E Print Head Black 320 nozzles 600 dpi Cyan Magenta Yellow 128 nozzles per each colour 600 dpi E Ink Tanks Capacity Black BCI 24 Black approx 300 approx 580 Colour BCI 24 Color approx 170 1 1500 characters per page normal text at standard and plain paper mode with Windows 98 Windows Me 2 Based on printing the ISO JIS SCID No 5 pattern at standard and plain paper mode with Windows 98 Windows Me 180 Specifications E Printer driver operating environment IBM PC AT compatible computer running on Windows 98 Windows Me Windows 2000 or Macintosh computers with USB interface running on Mac OS 8 5 Mac OS 9 X E Hard disk space Approx 15 MB to install on Windows 98 and Win
53. it could cause a fire or electric shock Always unplug the printer from the power outlet before cleaning the printer If you accidentally switch the printer on while cleaning it you could injure yourself or damage the printer Safety Precautions E Maintaining the printer Do not attempt to disassemble or modify the printer There are no user serviceable parts inside the printer The printer contains high voltage components Never attempt any maintenance procedure not described in this guide E Working around the printer Do not use inflammable sprays near the printer This could cause a fire or electric shock if the spray comes into contact with electrical components inside the printer 10 Safety Precautions Caution gt You may cause injury or damage the printer if you ignore any of these safety precautions E Choosing a location Do not install the printer in a location that is unstable or subject to excessive vibration Do not install the printer in locations that are very humid or dusty in direct sunlight outdoors or close to a heating source To avoid the risk of fire or electric shocks install the printer in a location with an ambient temperature range of 5 C to 35 C 41 F to 95 F and humidity of 10 to 90 condensation free Do not place the printer on a thick rug or carpet Ensure that the area around the power outlet is kept clear at all times so you can easily unplug the power cord if necess
54. la Paper rel cm 109 IRE GF VO lead 111 TA Rie Realacci ada 113 Banner Fagor sciana pupa iti E iena 115 Troubleshooting scie E ee T E 118 Cannot Install the Printer Driver ria 119 Print Quality is Poor Or Contains EOTS sure naaa 121 Table of Contents Printer Does Not Start or Stops During Print Jobs ceeeeeeeeeeeeeeeees 138 Paper Does Not Feed Properly or Paper Jams eseseeeeeeeeeeeeeeeeteeeees 144 The POV ER Lamp Flashes ONE licia 148 An Error Message is Displayed on the Screen 151 Low Ink Warning Displays Ink Tank with 161 Problems LINN TV WS ella 164 Fiobisme Unie 16 ie MGCIMOSIN crop 168 PIPE 171 Deleting an Unknown DE iisiscensernceinainen nines 172 lla 175 if TE A E TTVTTISTIO 189 Introduction Introduction Thank you for purchasing the Canon S300 Bubble Jet Printer This User s Guide provides complete explanations of the features and functions of the printer This guide uses the following symbols to indicate important information Always observe these instructions Warning gt Instructions that if ignored could result in death or serious personal injury caused by incorrect operation of the equipment Must be observed for safe operation Caution gt Instructions that if ignored could result in personal injury or material damage caused by incorrect operation of the equipment Must be observed for safe operation Important gt Prohibited actions th
55. m is ideal for printing presentation material for use with overhead projectors E Loading Place one sheet of plain A4 or Letter paper under the transparencies in the sheet feeder Set the paper thickness lever to the left e A maximum of 30 sheets can be loaded at once Paper thickness lever Plain paper Transparencies Transparencies CF 102 111 Printing Media Although you can print on either side of CF 102 best results can be obtained by printing on the side toward which it curls when held by the edge Print side E Printer Driver Settings MediaType Transparency Page Size Ensure the setting matches the size set in the application E Handling of Printed Output e Remove each transparency as soon as it is printed e Do not touch the printed surface until the ink dries approx 15 minutes E Printable Area m Printing Area Transparencies CF 102 112 Printing Media T Shirt Transfers TR 201 This paper is used to produce iron on transfers The image is printed backwards when Media Type is set to T Shirt Transfer in the printer driver Note For the customers in the United States refer to the Quick Start Guide for instructions on using TR 101 T shirt transfers E Loading Load only one sheet at a time If the T shirt transfer is curled flatten it by curling it in the opposite direction Load the paper with the side that does not have green lines facing up Set the paper thicknes
56. moving curl clean the paper feed roller Ensure the printer is on and there is not any paper loaded in the printer 2 Hold the RESUME CANCEL button down and release as the POWER lamp flashes three times The paper roller starts rotating ten times as it cleans Repeat this three times 3 Load a sheet of A4 or Letter sized plain paper in the printer 4 Hold the RESUME CANCEL button down and release as the POWER lamp flashes three times feed the sheet Repeat this three times If the printer still does not feed the envelopes or the post cards through even after the cleaning repeat these procedures again Paper Does Not Feed Properly or Paper Jams 146 Troubleshooting Paper Jams Remove the paper according to the following procedure 1 Slowly pull the paper out either from the sheet feeder or from the paper output slot whichever is easier If the paper tears and a piece remains inside the printer open the front cover and remove it If you cannot pull the paper out turn the printer off and turn it back on The paper will be ejected automatically 2 After removing all paper close the front cover 3 Reload the paper into the printer and press the RESUME CANCEL button Note gt When reloading the paper into the printer refer to Paper Does Not Feed Properly to confirm that you are using the correct paper and are loading it into the printer correctly Paper Does Not Feed Properly or Paper Jams 147 Troublesh
57. n them as shown below 2 Ifthe envelopes are curled hold the opposite corners and gently bend them in the opposite direction Ensure that the flap of the envelope is perfectly straight ZA v aa N Envelopes 94 Printing Media 3 ifthe leading edge of an envelope is puffed up or curled use a pen to press the envelope flat and sharpen the crease Press the envelope completely flat working from the middle to the edge SIS x x O dA ey The above illustrations show a side view of the leading edge of the envelope The envelopes may jam in the printer if they are not completely flat and the edges are not aligned Ensure that no curl or puff exceeds 3 mm 0 1 in E Unsuitable Envelopes Envelopes with an embossed or treated surface Envelopes with a double flap or pressure seals Envelopes 95 Printing Media Loading Place envelopes lengthwise with the flap to the left and the address side facing upwards Set the paper thickness lever to the right Up to 10 envelopes can be loaded at once Paper thickness lever ais ea Note gt if the envelopes still do not feed properly even after removing curl clean the paper feed roller 1 Ensure the printer is on and there is not any paper loaded in the printer 2 Hold the RESUME CANCEL button down and release as the POWER lamp flashes three times Envelopes 96 Printing Media The paper roller starts rotating ten times as it cleans
58. ner paper Description of Print Settings 42 Printer Driver Functions Macintosh Scale Specify the scaling percentage to resize the document for printing Orientation Select landscape or portrait printing Custom To specify a custom paper size click this button to open the Custom dialog box after selecting Custom 1 to Custom 3 in the Paper Size popup menu The Custom Dialog Box allows you to specify the length and width of the paper Utilities Click to open the Printer Utility dialog box for maintenance operations such as print head cleaning and nozzle check pattern printing as well as for changing the print mode Save Settings Saves the settings specified in the Page Setup dialog box Preview Area This image allows you to confirm how the document will print with the selected paper settings Description of Print Settings 43 Printer Driver Functions Macintosh Printer Utility Dialog Box The Printer Utility dialog box is displayed when you click the Utilities button in the Page Setup dialog box Canon 300 Printer Utility Version 3 8 Cleaning Starts print head cleaning Deep Cleaning Starts print head deep cleaning 1 Select the function you wish to perform 2 Display area showing the various maintenance functions including cleaning and test pattern printing Click the icon to start this function For further details refer to Routine Maintenance B Printing the Nozzle Check Pa
59. ng On the Details tab click Spool Settings and then select Print directly to the printer In Windows 2000 click the Advanced tab and then click Print directly to the printer E Verify the USB port status 1 2 Right click My Computer and select Properties On the Device Manager tab double click Universal serial bus controller and then double click Canon S300 In Windows 2000 click Device Manager Universal serial Bus controller on the Hardware tab and then double click USB Printing Support On the General tab check if there is any indication of a problem with the device In Windows 2000 open the USB Printing Support Properties dialog box to see the General tab If an error has occurred follow the instruction of Notes on Handling the USB Interface for Windows Users in the Quick Start Guide An Error Message is Displayed on the Screen 153 Troubleshooting E Ensure that the printer port setting corresponds to the printer interface connection Click the Start button then select Settings Printers Select the Canon 300 icon Open the File menu and select Properties KR O N On the Details tab or Ports tab select USBPRNnn Canon 300 or USBnnn Canon S300 n represents a number in the Print to the following port E There may be a problem in the printer driver Uninstall the printer driver and reinstall it Uninstalling Printer Drivers Also refer to the procedure Notes on Handling
60. nk with 161 M Media Type Macintosh 46 Media Type Windows 23 N Network Macintosh 60 Nozzle Check Pattern 75 Opening the Printer Properties Dialog Box Windows 20 P Page Setup Dialog Box Macintosh 42 Page Size Windows 25 paper feed roller 96 146 Paper Guide 15 Paper Jams 147 Paper Output Tray 15 Paper Rest 15 Paper Size Macintosh 42 Paper Thickness Lever 17 Photo Optimizer PRO Macintosh 49 Photo Optimizer PRO Windows 30 Photo Paper Pro PC 101S 109 191 Index Photo Paper Pro PR 101 106 PICT File Macintosh 55 POWER Button 18 POWER Lamp 18 148 Print Advisor Windows 24 Print Dialog Box Macintosh 46 Print Head Holder 17 Print Head Lock Lever 17 Print Mode Macintosh 46 Print server Macintosh 60 Printable area 182 Printer Driver Macintosh 40 Printer Driver Windows 19 Printer port 154 Printer Properties Dialog Box Windows 20 22 Printing Area 182 Printing the Nozzle Check Pattern dz R Replacing an Ink Tank 67 Resetting Ink Counter 85 RESUME CANCEL Button 18 S Sheet Feeder 15 Simulate illustration Macintosh 50 Simulate Illustration Windows 29 Specifications 175 192 Index T Transparencies CF 102 111 Transporting the Printer 87 T Shirt Transfers TR 201 113 Uninstalling Printer Drivers Macintosh 64 Uninstalling Printer Drivers Windows 39 USB interface 172 USB Port 16 153 W When to Replace Ink Tank and Maintain Print Head 66 WPS driver 155 167 193
61. nt head may also resolve this problem Print Quality is Poor or Contains Errors 127 Troubleshooting E In the printer driver settings select a higher print quality setting Windows 1 Open the Printer Properties dialog box m Opening the Printer Properties Dialog Box 2 Onthe Main tab click High for the Print Quality setting 1 Open the Print dialog box The Print dialog box can normally be opened by selecting Print in the File menu 2 ForPrint Mode select Manual and then click Details 3 Click the Quality icon and then drag the Print Quality slide bar to the Fine end Print Quality is Poor or Contains Errors 128 Troubleshooting Printed Paper Curls or Ink Blots E Use high resolution paper or photo paper to print images that require a lot of ink i e pictures with intense colours or photographs E Reduce the Intensity setting in the printer driver and try printing again 1 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 2 On the Main tab select Manual for Colour Adjustment Color Adjustment and then click Set 3 Drag the Intensity slide bar to adjust the intensity Print Quality is Poor or Contains Errors 129 1 Troubleshooting Open the Print dialog box The Print dialog box can normally be opened by selecting Print in the File menu For Print Mode select Manual and then click Details Click the Colour Color icon and then drag the Intensity slide bar to s
62. o Display Low Ink Warning Correctly Reset the ink counter every time you install a new ink tank The ink counter cannot work correctly unless you synchronise it with the actual ink level The ink counter can only be adjusted when it is reset at the time a new ink tank is installed Do not reset the ink counter of an ink tank in use Synchronisation of the counter and the actual ink level will not work properly Note gt Although ink counters for black and colour ink tanks work independently from each other both start simultaneously when you enable the low ink warning So if you did not reset the counter when you installed the current ink tanks the low ink warning may not function correctly until the next time you replace the ink tanks Also ensure you treat both counters separately e Refer to Low Ink Warning Displays Ink Tank with as it is in the case Enabling Low Ink Warning 83 Routine Maintenance Setting Low Ink Warning Note gt Reset the ink counter every time installing a new ink tank when the low ink warning is enabled Otherwise the ink levels will not be displayed accurately e Enabling Low Ink Warning 1 2 3 1 Ensure the printer is on and open the Printer Properties dialog box m Opening the Printer Properties Dialog Box On the Maintenance tab click Low Ink Warning Setting icon Select Display low ink warning and click Send Ensure the printer is on and open the Page Setup dialog
63. o that multiple document pages fit on each printed page Poster Printing This enlarges and splits the print image across several sheets of paper The printed sheets can then be assembled to make a large poster Banner Printing Select this when printing on banner paper Reverse order Prints the document start with the last page Collate Select to print multiple copies of the document one copy at a time Preview Area Verify the overall layout stamps background etc to be applied to the print job Printer Properties Dialog Box Description 26 Printer Driver Functions Windows Stamp Background Tab Canon 300 Properties A 7 il EN Stamp Background None H 1 Stamp Select the check box and choose the stamp 2 Place stamp over text When Stamp is selected you can select this check box When selected the stamp is printed over the print data Printer Properties Dialog Box Description 27 Printer Driver Functions Windows Stamp first page only When Stamp is selected you can select this check box When selected the stamp is printed only on the first page Define Stamp This allows you to create new stamps or modify details of a selected stamp Background Select the check box and choose the background image you wish to use Background first page only When Background is selected you can select this check box When selected the background image is printed only on the first page
64. o the left Paper thickness lever Cut corner High Gloss Photo Film HG 201 102 Printing Media E Printer Driver Settings e Media Type High Gloss Photo Film Page Size Ensure the setting matches the size set in the application E Handling of Printed Output Remove each sheet as soon as it is printed Do not touch the printed surface until the ink dries Printable Area B Printing Area High Gloss Photo Film HG 201 103 Printing Media Glossy Photo Cards FM 101 Made of the same material as Glossy Photo Paper GP 301 this photo size paper is intended for printing images that cover the entire surface of the card without a white border To take full advantage of FM 101 make the images slightly larger than the area indicated by the perforations E Loading e Load the paper with the glossy side facing up Set the Paper Thickness Lever to the left e A maximum of 20 sheets can be loaded at once Do not use the loading support sheet provided with the package Paper Thickness Lever fi Print side J Glossy side Glossy Photo Cards FM 101 104 Printing Media E Printer Driver Settings e MediaType Glossy Photo Cards e Page Size Canon 101 6 x 152 4 mm Canon 4 x 6 in Handling of Printed Output Do not stack more than 20 sheets in the paper output tray Do not touch the printed surface until the ink dries approx two minutes Printable Area B Printing Area Glossy Pho
65. ooting The POWER Lamp Flashes Orange An error has occurred in the printer The number of flashes indicates the type of error as outlined below Check the cause and take the appropriate action E Two flashes Out of paper paper jam or paper feed error Replace the paper correctly and press the RESUME CANCEL button If paper has jammed in the printer clear the jam and press the RESUME CANCEL button E Three flashes Paper jam If paper has jammed in the printer clear the jam replace the paper in the printer correctly and press the RESUME CANCEL button m Paper Jams The POWER Lamp Flashes Orange 148 Troubleshooting E Six flashes No print head installed Install a print head E Seven flashes Defective print head Contact a Canon service representative E Eight flashes Waste ink tank almost full The printer has a built in waste ink tank for the ink used during print head cleaning Eight flashes indicates that the waste ink tank is nearly full Press the RESUME CANCEL button to cancel the error so you can continue printing Before the waste ink tank becomes completely full contact a Canon service representative to have the waste ink tank replaced Note Canon recommends to call for service as soon as this error occurs Once the waste ink tank becomes completely full printing will no longer be possible The POWER Lamp Flashes Orange 149 Troubleshooting E POWER lamp flashes alternate green and orange An
66. r With the printer on load a sheet of A4 or Letter paper in the printer 2 Hold the RESUME CANCEL button down until the POWER lamp flashes twice m Examining the Nozzle Check Pattern Printing the Nozzle Check Pattern 74 Routine Maintenance E Examining the Nozzle Check Pattern The nozzle check pattern should appear as follows when ink is discharged properly Examine the nozzle check pattern output by the printer Lines missing here indicate the print head requires cleaning Cc A Unevenness in these patterns E oF indicates the print head requires o ME o AANKKNKNI alignment Printing the Nozzle Check Pattern 75 Routine Maintenance Print Head Cleaning Clean the print head if you suspect that the nozzles might be clogged Head cleaning can be performed either from the printer drivers or from the printer itself Note gt Cleaning the head consumes ink so perform head cleaning only when necessary E Cleaning the Print Head from the Printer Drivers Ensure that the printer is on 2 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 3 Click the Maintenance tab and then click the Cleaning icon Print Head Cleaning 76 5 1 2 Routine Maintenance Select the ink nozzles to be cleaned and then click Execute All colours All colors All nozzles Black Black ink nozzles Colour Color
67. r View Inside the Printer Operation Panel Printer Parts and Their Functions Front View Operation Panel For details refer to Operation Panel Paper Guide When loading paper ensure the left edge just touches this guide To move the paper guide pinch the knob and slide in the appropriate direction Paper Rest Sheet Feeder Load paper here Paper feeds automatically one sheet at a time Paper Output Tray Front Cover Open to replace the ink tanks or remove jammed paper Front View 15 Printer Parts and Their Functions Rear View USB Port Connects the printer to a computer through a USB interface Rear View 16 Printer Parts and Their Functions Inside the Printer Paper Thickness Lever Adjusts the gap between the print head and the surface of the printing paper Print Head Holder Print H Lock Lever rint Head Lock Leve Install the print head here Locks the print head into the holder Once the print head is installed do not touch this lever Inside the Printer 17 Printer Parts and Their Functions Operation Panel RESUME CANCEL Button Press to resume printing once an error has been resolved The printer will then initialise ready for printing Also to cancel printing in progress press this button POWER Button Press to turn the printer on or off POWER Lamp Off the printer is turned off Green the printer is ready to print
68. re that the POWER lamp is off unplug the printer Important gt Do not unplug the printer while the POWER lamp is lit or flashing to protect the printer from damage Transporting the Printer 87 Routine Maintenance Remove the paper rest and the paper output tray Disconnect the printer cable from the computer and from the printer and then disconnect the power cord from the printer Transporting the Printer 88 Routine Maintenance 5 Secure the printer with adhesive tape as shown and then pack it in a plastic bag Transporting the Printer 89 Routine Maintenance 6 Attach protective material to both sides of the printer when packing the printer Clearly label the box as Fragile if using a transport company Transporting the Printer 90 Printing Media Printing Media gt Be we ASL dt af p area Compatible Media Types Envelopes e High Resolution Paper HR 101N e Glossy Photo Paper GP 301N GP 301 e High Gloss Photo Film HG 201 e Glossy Photo Cards FM 101 e Photo Paper Pro PR 101 Photo Paper Pro PC 101S Transparencies CF 102 e T Shirt Transfers TR 201 Banner Paper 91 Printing Media Compatible Media Types You can use the following types of paper and other media E Size e Standard paper From A5 size 148 0 x 210 0 mm 5 83 x 8 27 in to legal size 215 9 x 355 6 mm 8 5 x 14 0 in e Non standard paper From 90 0 x 120 0 mm to 215 9 x 584 2 mm From 3 54 x 4 72 in to
69. rrors 124 Troubleshooting Printing is Blurred Colours are Wrong E Print the nozzle check pattern to ensure that ink is output correctly If the nozzle check pattern does not print correctly clean the print head B Printing the Nozzle Check Pattern m Print Head Cleaning If the problem is not resolved after cleaning the print head several times replace either of ink tanks If print quality still remains poor the print head may be worn out Contact a Canon service representative Note gt Always ensure you dispose of the protective cap from a print head E Ensure you are printing on the correct side of the media You can only print on one side of certain media Print Quality is Poor or Contains Errors 125 Troubleshooting Straight Lines are Misaligned Align the print head 1 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 2 Click the Maintenance tab 3 Click Print Head Alignment Follow the instructions on the screen Print Quality is Poor or Contains Errors 126 Note 1 gt Troubleshooting Open the Page Setup dialog box The Page Setup dialog box can normally be opened by selecting Page Setup in the File menu Click Utilities Select Test Print from the pull down menu and then click Print Head Alignment Follow the instructions on the screen Straight lines can become misaligned if the paper thickness lever has been moved Aligning the pri
70. rver in Connected to Click the close box to close the Chooser Using the Printer with a Network 61 Printer Driver Functions Macintosh E Checking Print Status Checking print status from the print server To check the status of a print job from the print server start the BJ Print Monitor Select BJ Print Monitor in the Application Menu To close the BJ Print Monitor select Close Status Window in the File menu e Checking print status from a client To check the status of a print job from a client start the BJ Status Monitor Click the BJ Status Monitor icon in the BJ Extras folder To close the BJ Status Monitor select Quit in the File menu e The BJ Print Monitor and BJ Status Monitor The BJ Print Monitor and the BJ Status Monitor both display a list of information concerning documents queued for printing This information includes the document name number of pages number of copies and the time when the print job was accepted The total number of queued documents is also displayed The BJ Print Monitor allows you to change the print order of the queued documents m BJ Print Monitor Functions m BJ Status Monitor Functions Using the Printer with a Network 62 Printer Driver Functions Macintosh BJ Status Monitor Functions O BJ Print Server A KEE Document Name Pages Copies Receive Time Documents Queued O Searching for the print server Click to pa
71. s lever to the right Paper thickness lever T Shirt Transfers TR 201 113 Printing Media E Printer Driver Settings e Media Type T Shirt Transfer Page Size Ensure the setting matches the size set in the application E Handling of Printed Output Remove each T shirt transfer as soon as it is printed e The T shirt transfer should be used as soon as possible Refer to the supplied instructions for details on how to use the paper E Printable Area B Printing Area T Shirt Transfers TR 201 114 Printing Media Banner Paper This is long paper that consists of consecutive sheets of A4 or Letter size paper ideal for printing long posters or banners up to six sheets long E Preparation for Printing e When tearing the banner paper tear off one more sheet than you actually need to print The maximum length for one print job is six sheets so if you will be printing on six sheets tear off a seven sheet length E Loading Setthe Paper Thickness Lever to the right 2 Load the banner paper with the printing side facing up Gently fold the perforation between the first and second sheets Leave the rest of the paper folded up Banner Paper 115 Printing Media 3 Place the printer where the printed banner output can hang over the edge of the table Ensure the ink does not stain the table or floor Banner Paper 116 Printing Media E Printer Driver Settings e Media Type Page Size
72. s the printer driver cannot be installed because another application is running Cannot Install the Printer Driver 119 Troubleshooting E If the Installer for the printer driver does not start up automatically when you insert the Setup Software amp User s Guide CD ROM open the My Computer window and then double click the CD ROM icon en double click the icon Note gt Ifyou are typing in the file name you must specify the CD ROM drive letter and the installation program MSetup exe The CD ROM drive letter is computer dependent E Confirm that there are no problems with the Setup Software amp User s Guide CD ROM In Windows use Explorer to ensure that the CD ROM can be read In a Macintosh check that the CD ROM icon is visible If there is a problem with the CD ROM contact a Canon service representative Cannot Install the Printer Driver 120 Troubleshooting Print Quality is Poor or Contains Errors Cannot Print to End of Job Colours are Unclear e Meaningless Characters or Symbols are Printed Printing is Blurred Colours are Wrong Straight Lines are Misaligned Printed Paper Curls or Ink Blots Back of Paper is Smudged Printed Surface is Scratched White Streaks e Colours are Uneven or Streaked Print Quality is Poor or Contains Errors 121 Troubleshooting Cannot Print to End of Job E Confirm the Page Size setting matches the size of the paper loaded in the printer First c
73. set the ink counter using the Maintenance tab of the printer driver properties whenever you have replaced any ink tank with new one Paper Thickness Lever Left Document Name untitled Print Page 9 Progress 7 O Cancel Printing Display Print Queue The colour ink level may not be correctly displayed BJ Status Monitor Windows Canon 300 Yersion 3 8 Document Name untitled Printing Page 1 Pages 1 Copies Printing E The colour ink Ink level level may not be correctly BJ Status Dialog Macintosh displayed Low Ink Warning Displays Ink Tank with 161 Troubleshooting Note gt When the background printing is enabled the low ink warning displays on the BJ Print Monitor Macintosh m BJ Print Monitor E Reset the ink counter from the printer driver when you replace the ink tank Resetting Ink Counter E Turn the low ink warning off until you replace the ink tank to stop the warning message Ensure the printer is on and open the Printer Properties dialog box m Opening the Printer Properties Dialog Box 2 Onthe Maintenance tab click Low Ink Warning Setting icon 3 Clear a check box of Display low ink warning off and click Send Low Ink Warning Displays Ink Tank with 162 Note 1 Troubleshooting Ensure the printer is on and open the Page Setup dialog box The Page Setup dialog box can normally be opened by selecting Page Setup in the File menu
74. the original document If the same problem occurs with the edited document contact the manufacturer of your application E There may be a problem in the printer driver Uninstall the printer driver and reinstall it Also refer to the procedure Notes on Handling the USB Interface for Windows Users in the Quick Start Guide Uninstalling Printer Drivers An Error Message is Displayed on the Screen 157 Troubleshooting Other Error Messages E If the BJ Status Monitor is displayed follow the instructions on screen If an error occurs during printing the BU Status Monitor displays the error on the Printer Status tab Follow the instructions on screen In Windows 98 or Windows Me click the Guide tab for action to be taken in response to the error Refer to Low Ink Warning Displays Ink Tank with as it is in the case An Error Message is Displayed on the Screen 158 Troubleshooting E If one of the following messages is displayed outside of the BJ Status Monitor Could not spool successfully due to insufficient disk space Increase the amount of free space on the disk by deleting any unnecessary files Could not spool successfully due to insufficient memory Increase available memory by closing any other applications currently running Printer driver could not be found Uninstall the printer driver and reinstall it Uninstalling Printer Drivers Background printing failed Windows 98 Windows Me only
75. to Cards FM 101 105 Printing Media Photo Paper Pro PR 101 This is thick paper with a treated surface that enhances gloss and provides superior colour reproduction It is ideal for printing high quality photographs E Loading e Load only one sheet at a time Load the paper with the glossier side facing up Set the paper thickness lever to the left Paper thickness lever Print side Glossier side Photo Paper Pro PR 101 106 Printing Media E Printer Driver Settings e MediaType Photo Paper Pro Page Size Ensure the setting matches the size set in the application E Handling of Printed Output e Remove each sheet as soon as it is printed Do not touch the printed surface until the ink dries approx 30 minutes Colours in dark images may appear indistinct at first but become clearer after about 30 minutes Images may smudge if you place them in an album before the ink is completely dry It is recommended that you allow the ink to dry for 24 hours Do not attempt to dry the ink with a hair dryer or by exposing printed sheets to direct sunlight E Storing Printed Output Do not store or display printouts in hot damp or humid conditions Never expose them to heat or direct sunlight Store printouts in photo albums photo frames or presentation binders to protect them from direct exposure to air or sunlight Do not mount printouts in an adhesive type album as you may not be able to remove
76. ttern Description of Print Settings 44 Printer Driver Functions Macintosh Print Head Cleaning m Print Head Deep Cleaning m Enabling Low Ink Warning Note gt For information about Print Head Alignment refer to the Quick Start Guide Description of Print Settings 45 Printer Driver Functions Macintosh Print Dialog Box The Print dialog box specifies the media type and print settings to be used for your print job To open the Print dialog box select Print from the File menu in your application program Canon 5300 Version 3 8 Copies Pages All From To BJ Cartridge T 3 1 Details 4 i Print Quality Normal Fast i 5 i Halftoning Diffusion i i 6 1 Media Type Ensure this setting matches the type of paper media loaded in the printer 2 Greyscale Printing Grayscale Printing Select to print a greyscale version of a colour document 3 Print Mode Select the icon that most closely resembles your document and required print results Description of Print Settings 46 Printer Driver Functions Macintosh 4 Details Allows you to manually set the print quality and colour settings in the Detailed Setting Dialog Box 5 Options Specify the output destination print order and page layout for the document you are printing 6 Apply Allows you to register print settings or to implement a previously registered print setting
77. use printing of the specified document Click to resume printing Click to cancel printing of the specified document Note You can determine the owner of a computer by selecting the File Sharing control panel and checking the Owner Name item If you are using two or more printer servers you can switch between the BJ Status Monitor displays Select Print Server in the File menu then select the desired print server and click OK Using the Printer with a Network 63 Printer Driver Functions Macintosh Uninstalling Printer Drivers When a printer driver is no longer needed use the Installer to delete all the program files associated with it at the same time Before proceeding ensure you save any unsaved files in any currently running applications 1 2 i 4 5 Note Load the Setup Software amp User s Guide CD ROM Double click the Printer Driver folder Double click the Installer icon When the Software License Agreement is displayed click Accept Select Uninstall from the popup menu and then click Uninstall If a warning message appears indicating that other applications are running e Click Cancel and save the document s if there are any unsaved documents open in the other applications e Click Continue to continue the uninstall operation After the uninstall is complete a message appears prompting you to restart your computer Click Restart Uninstalling Printer Drivers 64 Routin
78. vier than 105 g m 28 Ib the print head may scratch the printed surface Clean the print head first and print with the correct paper The paper must not be curled This problem can be resolved by simply turning the paper over E When printing on thick paper set the paper thickness lever to the right This widens a gap between the print head and the paper If the paper is scratched even when printing on plain paper also try this When the message suggesting that the position of the lever is not proper displayed continue printing E Reduce the Intensity setting in the printer driver and try printing again When printing an image with high intensity especially on plain paper the paper may absorb too much ink and become wavy This may cause the printed surface to become scratched Print Quality is Poor or Contains Errors 133 Troubleshooting 1 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 2 Onthe Main tab select Manual for Colour Adjustment Color Adjustment and then click Set 3 Drag the Intensity slide bar to adjust the intensity 1 Open the Print dialog box The Print dialog box can normally be opened by selecting Print in the File menu 2 ForPrint Mode select Manual and then click Details Click the Colour Color icon and drag the Intensity slide bar to set the intensity E Ensure you are printing within the recommended printing area Printing Area Print Quality is
79. ws ensure that Canon 300 is selected in the Print dialog box In Macintosh ensure that S300 is selected in the Chooser Note gt In Windows you can set the Canon S300 as the default printer E Ensure the printer port is set correctly Set USBPRNnn or USBnnn n represents a number as the printer port Click the Start button then select Settings Printers 2 Select the Canon 300 icon a Open the File menu and select Properties 4 Click the Details tab or Ports tab and set the printer port Printer Does Not Start or Stops During Print Jobs 140 Troubleshooting Printing Stops Before It is Completed E Check the status of the POWER lamp When the POWER lamp is flashing green the printer is processing data Printing a large amount of data such as a photo or graphics takes time for the computer to process the data during which the printer may appear to not be functioning In addition when continuously printing material that uses a large amount of black ink on plain paper the printer will sometimes pause In either case simply wait until the processing is completed E Halt the print job and turn the printer off for at least 15 minutes to cool the print head down The print head can overheat when continuously printing for long time To protect the print head the printer will sometimes pause automatically at a line break before resuming In this event interrupt the print job at a convenient time and turn th
80. you wish to cancel then click gs The document selected in the Print Monitor is deleted from the print list and the print job is cancelled Note gt To suspend printing click the name of the document being printed then click a To resume printing click gr Cancelling a Print Job 59 Printer Driver Functions Macintosh Using the Printer with a Network The printer can be used with an Ethernet network environment Follow the steps described below to connect the printer to the network E Before Setting up the Printer Install the printer driver on each network computer that will use the printer For information on installation refer to the Quick Start Guide E Printer Setup To use the printer on a network first set up the print server then set up each client machine Print server setup procedure 1 Select Chooser in the Apple Menu 2 Select Active in AppleTalk 3 Select the 300 icon then select the printer name in Connected to Using the Printer with a Network 60 7 Printer Driver Functions Macintosh Click Share Confirm that S300 server is selected in Enter new print server name then click Send Confirm that the new print server name has been added to Current print servers then click Close Click the close box to close the Chooser Client setup procedure 1 2 Select Chooser in the Apple Menu Select Active in AppleTalk Select the S300 Server icon then select the printer se

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