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BT 2300 Cordless Telephone User Manual
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1. GH Ia qQ skts G MN 06 RN 6 QG Pars7i G TUN a U amp wx YZ 9 1 x To switch between uper and lower case characters press the button If you experience any problems please call the Helpline on 0870 605 8047 28 SMS text messaging Switch between upper and lower In addition the following characters appear in lower case case by pressing ef only Button Character a b c 2 aaa d e f G ao h i 4 i e j k 1 5 e m n o 6 nh o p q rs 7 B t U v 8 e w x yz 9 Use or W to move the cursor If you make a mistake or want to delete text press Clear To read through your message if it is too long to fit on one screen scroll A or Using options While writing press Options to access the following options Sending Send To press OK Enter the number when prompted When you are sending a text the or press Search to open the phonebook screen shows Sendins SMS then Ur Message Sent You can send a message to an individual entry If you experience any problems please call the Helpline on 0870 605 8047 SMS text messaging 29 Save scroll W to Save then press OK to save the message for sending later Insert Sumbel scroll g to Insert Sumbol then press Symbols OK to display the symbol chart Scroll amp or W to select When writing a message you can 2 select a symbol from the options list then OK to insert User Hame You
2. BT Calling Features Call Diversion is a chargeable service Check with your network provider for details For BT call 0800 800 150 Call Waiting is a subscription service Please check with your network provider for details For BT call 0800 800 150 Call Diversion Divert an incoming call to another number where you can be reached Press Menu then scroll W to Gallina Features and press OK Press or W to select Coll Diversion On Coll Diversion Off Coll Diverzion Check Press OK The Call Diversion service number is dialled Follow the prompts given Call Waiting If an incoming call arrives while you are already on the phone you will hear a soft beep every 5 seconds This beep is not audible to the person you are speaking to The second caller s number and name if stored in the phonebook will appear on the handset display Instead of the engaged tone the second caller will hear an announcement to hold on as you are aware that there is a second call The name of the waiting caller will be displayed if you have stored their details in the phonebook and have subscribed to your network s Caller Display service If you experience any problems please call the Helpline on 0870 605 8047 BT Calling Features 41 1 Press Menu then scroll g to Calling Features and press OK 2 Press or W to select Call Haitina On Call Maitina Off Call Haitina Check Press OK to confirm The Call Waiting
3. User Guide BT STUDIO 2300 Welcome to your BT Studio 2300 digital cordless colour screen telephone SMS text messaging Send and receive texts Large easy to read colour screen 150 Name and number phonebook Use Caller Display to see who is calling and keep track of unanswered calls Requires subscription to a Caller Display service Register up to 5 handsets to a base without the need for additional wiring Easy settings for Call Diversion Call Waiting and Reminder Call Assign ringtones to entries in the phonebook Range of up to 300 metres outside and up to 50 metres indoors in ideal conditions This User Guide provides you with all the information you need to get the most from your phone You must first set up your phone before you can use it This doesn t take long and is easy to do Just follow the simple instructions on the next few pages Need help If you have any problems setting up or using your BT Studio 2300 contact the Helpline on 0870 605 8047 Alternatively you may find the answer in Help at the back of this guide Hearing aid Please note that the BT Studio works by sending radio signals between the base and handset These signals may interfere with some hearing aids causing a humming noise Got everything BT Studio 2300 base BT Studio 2300 handset 2 x NiMH AAA rechargeable batteries Battery compartment cover Mains power adaptor Telephone line
4. Additional handsets and bases To register a GAP compatible handset to your BT Studio base please refer to the instructions supplied with the handset you are trying to register All the bases that a handset can be linked to are indicated by an BR WNW N e If you have more than one base scroll A or W to select the base Press OK Enter the base s SYSTEM PIN original setting 0000 Press OK Register handset with an additional base A handset registered with one base can then be registered with up to three more bases e g at work at home at a relative s home Please ensure that you are in range of the base unit before proceeding Press Menu then scroll W to Reaistration and press OK Resister Handset is highlighted Press OK Scroll or W to select the base Press OK Enter the selected base s SYSTEM PIN original setting 0000 Press OK At the base press and hold until you hear the base beep The handset screen shows the base ID number press OK The handset reverts to standby and is given the first available handset number It is now registered to the new base and ready for use If you experience any problems please call the Helpline on 0870 605 8047 Additional handsets and bases 53 Select base You can switch your BT Studio handset between bases You can also set it to automatically select the base with the strongest signal The handset must first be registered with each bas
5. You can have a different alarm setting for each handset to set the date and time manually registered to your base The alarm rings only at the SE eee GRAN handset not at the base or any other handset Set alarm When the alarm is switched on the standby icon shows the a icon 1 Press Menu then scroll W to Time Settings and press OK Press OK to select Alarm 2 Press OK to select n ff Scroll A or W to highlight the option you want n Grice alarm goes off just once ini Daily alarm goes off same time each day ff alarm off Press OK to confirm 3 If you are setting an alarm the screen shows Time Enter the time you want the alarm to go off e g 9 for 7 30am then press OK to confirm If you experience any problems please call the Helpline on 0870 605 8047 50 Time settings Alarm tone From a choice of 4 you can set which ringtone is played for your alarm Press Menu then scroll W to Time Settinas and press OK Press OK to select Alarm Press W to highlight Set Alari Tore and press OK Scroll or Y to select the Alarm Tone you want then press OK to confirm Switch alarm off When the alarm sounds press any button on the handset to switch if off Set date and time Press Menu then scroll W to Time Settinas and press OK Press W to highlight Set Date amp Time then press OK Enter the date e g P O for 22nd February Press OK to
6. 605 8047 55 56 Help Problems Possible cause Check that you are using the correct power adaptor plug BT Studio 2300 base Item Code 021604 BT Studio 2300 Twin charger Item Code 021299 Check that the handset has slotted correctly into the base Check that the handset batteries have been correctly fitted Cannot adjust an option in the base Someone else might be making changes using another handset Try again when the other handset user has finished SMS messages cannot be sent and screen displays Unable To Send The base station power supply or telephone line cord might not be properly connected Check that the base station power supply is plugged into the mains socket and switched on and that the telephone is plugged into the telephone wall socket There might be a fault on the line Check your telephone line is working properly You might have deleted the server number in error Refer to page 52 55 for instructions on how to enter the number Your SMS memory might be full Delete unwanted text messages see page 50 If you experience any problems please call the Helpline on 0870 605 8047 Help Problems Possible cause More than one SMS product plugged into the line Remove other products Cannot send text Check Service Centre number is correct including 1470 prefix Check call barring option 4 is not activated on your line if you have the call barring ser
7. Pus 45 Handset default settings 45 Base settings 46 Ringtone ea Seas wade EA 46 Ringer volume llssss 46 Handset priority 47 System PIN os ese actie rep Ee aa 47 Default base settings 48 Time settings 49 Setalatin cde R asad A ever aed 49 Alarm tone lesse 50 Switch alarm off 0 50 Set time and date 50 Additional handsets and bases 51 Register a new BT Studio handset 51 Register handset with an additional base 52 Select base 2 eee eee eee 53 De register a handset 53 Help cao ccodeakt es aw dav ed ook 54 Replacing handset batteries 54 Helpline 1 22 cler mm 59 If you experience any problems please call the Helpline on 0870 605 8047 In this guide General information 60 Safety eias eg rar erede d 60 Cleaning ciere o ETT 61 Environmental naanaaene nn 61 Guarantee 02000 62 Returning your phone 63 How many telephones can you have eee eee ee 64 Connecting to a switchboard 64 Access code and entering a pause 65 Recall 3 2 cass nutans ees nin exe 65 Declaration of Conformance 66 R amp TTE TTT 66 Accessories and replacement items 66 For your records 66 If you experience any problems please call the Helpline on 0870 605 8047 Getting started Location You need to place your BT
8. SMS for the first time it is recommended that you send a message to yourself on the telephone number your BT Studio 2300 is connected to If you do this you can see how messages are both sent and received CHARACTERS Counts down the number of characters available from 160 to 0 so you always know how much more text you can write Cost of the fixed line service There is no subscription charge other than the subscription to Caller Display Visit the BT com website www bt com to find out how much it costs to send a text message depends upon your call package Using SMS With SMS Short Message Services you can send and receive text messages up to 160 characters long Write an SMS text message Press Menu The SMS screen is displayed Press OK Press OK again to select trite Message You can enter a word by pressing each letter button a number of times to display the character you want on the screen To write the word Hello press QO 660 ooo ooo GGG If you experience any problems please call the Helpline on 0870 605 8047 SMS text messaging 27 Writi ng ti ps Deleting text When writing press Clear When reading press Options select Character map Delete then OK Pressing the buttons for normal message writing will give you the following characters with each successive press of the button Button Character o x eo space U dt bk eS m T B C2 E amp D EF3
9. and lower case characters R For use with a switchboard page 64 65 and BT Calling Features page 37 If you experience any problems please call the Helpline on 0870 605 8047 12 Getting to know your phone Base buttons and LEDs Digital Clarity Page NJ Press to page handset s page 19 Also used when registering handsets page 51 T Studio 23 Power In use indicator Charging indicator On Power on On Handset charging Flashes During a call When the phone rings When registering handsets If you experience any problems please call the Helpline on 0870 605 8047 Getting to know your phone 13 Handset display icons Current time Alarm set Battery status page 50 page 49 a Handset idle The phone is not in use 08 16 G V Range indicator T Flashes when out of range Handset ringer off Handset identity page 43 The number of the handset is displayed at all times You can change the name on the handsets e g Michael Kitchen Office etc page 44 Keypad locked page 19 New Missed Calls Menu option Text message Names option You have new unread Press the button You have a new SMS Press the button entries in the Missed below to open the text message page 25 below to open the Calls list page 57 main menu page 14 phonebook page 22 For this feature to work you must subscribe to your Network Provider s Caller Display ser
10. confirm Enter the time e g for 2 30pm then press OK to confirm If you experience any problems please call the Helpline on 0870 605 8047 Additional handsets and bases Expanding your system is easy Up to five handsets can be registered and operated from the BT Studio 2300 You can make internal calls between two handsets while third is making an external call Each handset can be registered on up to four bases If you buy new handsets to use with your BT Studio 2300 they will have to be registered to the base before you can use them Register a new BT Studio handset At the base Press and hold until you hear the base beep Press OK to confirm The handset screen then shows Handset Resiztered The handset reverts to standby and is given the first available handset number You can now use the handset On the handset Press Menu then scroll down to Resiztration and press OK Resister Handset is highlighted Press OK You can create phonebook entries and adjust some handset settings such as ringer melody and volume on an unregistered handset or out of range handset IMPORTANT Before registration make sure the handset batteries are fully charged and that you are close to the base You can purchase additional handsets for your BT Studio 2300 by calling the BT Studio Helpline on 0870 605 8047 If you experience any problems please call the Helpline on 0870 605 8047 52
11. e Menu Colour e Auto Talk e PABX Access Code Base settings page 46 Base Ringtone Base Volume e Handset Priority e Recall Mode lt System PIN Time settings page 49 lt Alarm e Set Date amp Time Calling Features page 57 BT 1471 e Call Diversion On e Call Diversion Off e Call Diversion Check e Call Waiting On e Call Waiting Off e Call Waiting Check lt Reminder Call Set lt Reminder Call Cancel Reminder Call Check lt Edit Number 6 D x L C Cy Registration page 51 e Register Handset e Select Base e De register Names menu page 22 lt Names Options mami Add Entry Show Details Delete Entry lt Edit Entry e Ringtone e Delete all Phonebook If you experience any problems please call the Helpline on 0870 605 8047 Using the phone Simple and easy Switch handset on off 1 Press and hold to switch the handset off 2 Press again or place it in the base to switch the handset back on Make a call 1 Press then dial the number you want Preparatory dialling 1 Enter the number first If you make a mistake press Clear to delete Press Press S to dial Call timer 1 The display shows the duration of all external calls After you hang up the total call time is shown briefly End a call 1 Press Press or place the handset back on the base If you experience any problems please call the Helpline on 0870 605 8047 Receiving calls Providing you have subscribed to your
12. service number is dialled Follow the prompts given Reminder Call Reminder Call is a pay as you use l service You can request a BT reminder call for any time of day or night 1 Press Menu then scroll W to Callina Features and press OK Press W to highlight Reminder Call then press OK 2 Press or W to select Reminder Call Set Reminder Call Cancel Reminder Call Check Press OK The Reminder Call service number is dialled Follow the prompts given If you experience any problems please call the Helpline on 0870 605 8047 42 BT Calling Features Edit number This will enable you to edit the number dialled to access Call Diversion Call Waiting or Reminder Call services Default settings Call Diversion on 21 Call Diversion off 214 Call Diversion check 21 Call Waiting on 43 R Call Waiting off 43 H Call Waiting check H43 Reminder call set 55 Reminder call cancel 55 Reminder call check 55 If you experience any problems please call the Helpline on 0870 605 8047 Handset settings It s your phone make it work the way you want The Handset menu lets you set a number of preferences for each handset Handset ringtone You can choose from 5 melodies You can set different The default ringtone for external melodies for internal and external calls calls is Melody 1 The default ringtone for internal 1 Press Menu scroll W to Handset and press
13. 7 m Do not open the handset except to replace the handset batteries or the base This could expose you to high voltages or other risks Contact the Helpline for all repairs m Radio signal transmitted between the handset and base may cause interference to hearing aids m It is recommended that advice from a qualified expert be sought before using this product in the vicinity of emergency intensive care medical equipment If you experience any problems please call the Helpline on 0870 605 8047 General information 61 It is recommended that if you have a pacemaker fitted you check with a medical expert before using this product Your product may interfere with other electrical equipment e g TV and radio sets clock alarms and computers if placed too close It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference Never dispose of batteries in a fire There is a serious risk of explosion and or the release of highly toxic chemicals Cleaning Simply clean the handset and base with a damp not wet cloth or an anti static wipe Never use household polish as this will damage the product Never use a dry cloth as this may cause a Static shock Environmental Do not expose to direct sunlight The produce may heat up when the batteries are being recharged or during prolonged periods of use This is normal However we recommend that to avoid damage you do not pl
14. Edit name and number Press Names then scroll amp or W to the name you want then press Options Scroll W to Edit Entry and press OK Edit Entr screen is displayed Press Clear to delete or use A or W to position the cursor Use the keypad to change the name Press OK Edit the number and press OK Display returns to the list of names Press and hold Back to return to standby View details Press Names then scroll fl or W to the name you want and then press Options Scroll W to Show Details and press OK Display shows the number Press and hold Back to return to standby If you experience any problems please call the Helpline on 0870 605 8047 24 Phonebook Delete an entry 1 Press Names then scroll A or W to the name you want then press Options 2 Scroll W to Delete Entry and press OK 5 Press Yes to confirm or No to cancel 4 Press and hold Eack to return to standby If you experience any problems please call the Helpline on 0870 605 8047 SMS text messaging Welcome to the BT Text Service on your BT Studio 2300 The SMS Service is provided by BT Your BT Studio 2300 can send and receive messages to any mobile phone from participating mobile networks and compatible landline telephones in the UK The fixed line SMS service is provided under BT s terms and conditions for telephone service These can be found by visiting the BT com website at http www bt com terms tor htm To subsc
15. If you subscribe to your network s Caller Display service and want the names in your Phonebook displayed instead of the phone numbers you must store the full telephone number including the national code Writing tips Entering names Use the keypad letters to enter names e g to store TOM 1 Press once to enter T 2 Press G three times to enter Ul 3 Press l6 once to enter H If you make a mistake press Clear to delete the last character or digit Press o to switch between upper and lower case letters The amp icon will be displayed when you have selected upper case Your own directory stored in a handset Each Studio handset can store up to 150 names and numbers Names can be up to 16 characters long and numbers up to 20 digits Add entry Press Names If the Phonebook is empty Add Entra is highlighted Press OK Or If names have been stored they are listed Press Options Add Entra is highlighted Press OK Use the keypad to enter the name then press OK Use the keypad to enter the number then press OK The screen shows the Names list Press and hold Back to return to standby Dial Press Names Scroll or Y to the name you want or use the keypad to enter the first letter of the name e g press e four times for names beginning with 5 3 Press Q to dial If you experience any problems please call the Helpline on 0870 605 8047 Phonebook 23
16. OK calls is Melody 5 2 Rinstone is highlighted Press OK Press Aor Gio switch between Internal or External and press OK 3 Scroll A or W to the melody you want A sample is played Press OK to confirm 4 Press and hold Back to return to standby Ringer volume There are five handset ringer volume levels and off If you If you select Ringer off the 8 icon select off calls will still ring at the base and your handset is shown on the display screen will indicate incoming calls 1 Press Menu then scroll W to Handset and press OK 2 Scroll g to Fina Volume and press OK 3 The current setting is displayed Press A to increase or W to decrease the volume Press OK to confirm 4 Press and hold Back to return to standby If you experience any problems please call the Helpline on 0870 605 8047 44 Handset settings Handset name You can change the name displayed on your handset s screen e g to Peter Kitchen etc The name can be up to 8 characters long The handset number is not altered Press Menu then scroll W to Handset and press OK Scroll W to Handset Hame then press OK Press Clear to delete the existing name Enter the handset name you want If you make a mistake press Clear Press OK to confirm Press and hold Back to return to standby Language Choose the display language English Francais Deutsch Italiano Espafiol Nederlands or Portugu s Press Menu then scroll W to Handset a
17. Studio 2300 within 2 metres of a mains power and telephone socket so that the cables will reach Make sure it is at least 1 metre away from other electrical appliances to avoid interference Your BT Studio 2300 works by sending radio signals between the handset and base The strength of the signal depends on where you site the base Putting it as high as possible ensures the best signal Setting up 1 Plug the power adaptor and telephone cable into the back of the base 2 Plug the power adaptor into the mains wall socket and switch the power on When connected correctly the green Power light on the base comes on WARNING Do not place your BT Studio 2300 in the bathroom or other humid areas Handset range The BT Studio 2300 has a range of 300 metres outdoors when there is a clear line of sight between the base and handset When there is no clear line of sight between the base and handset e g base indoors and handset either indoors or outdoors the range could be reduced to 50 metres Thick stone walls severely affect the range Signal strength The T symbol on your handset screen indicates when you are in range When you are out of range it flashes IMPORTANT Do not connect the telephone line until at least one of the handsets is fully charged The base must be plugged into the mains power at all times Which socket a Power socket L Telephone line socket If y
18. User and press OK Scroll Aor Y to select the user you want and press OK Enter the PIN that was previously allocated and press OK to delete The display returns to the previous menu Default settings for SMS text messaging Receiving Service Centre 1 0800 58752 Sending Service Centre 1 1470P1709400 Predictive Text Off Set SMS Alert Melody Morse User Area None set Password protection Off Default user PIN 0000 If you experience any problems please call the Helpline on 0870 605 8047 BT Calling Features Helping you manage your calls Caller Display If you subscribe to a Caller Display service you can see who is calling you on your handset display as well as the time and date of their call If you have stored a name to go with the number in your handset phonebook the name will be displayed as well Please store the full telephone number including the area code otherwise the name will not match the number stored in the phonebook and any picture or ringtone you have selected will not be used Calls lists Your BT Studio 2300 lets you view details of your last calls Received calls shows details of all recent callers Missed calls shows details of calls that were not answered or missed Dialled calls list shows details of the last 20 calls made from your handset A combined total of 50 calls can be stored in the Received and Missed calls IMPORTANT T
19. ace the product on antique veneered wood Do not stand your product on carpets or other surfaces which generate fibres or place it in locations preventing the free flow of air over its surface Do not submerge any part of your product in water and do not use it in damp or humid conditions such as bathrooms If you experience any problems please call the Helpline on 0870 605 8047 62 General information m Do not expose your product to fire explosive or other hazardous conditions m There is a slight chance that your phone could be damaged by an electrical storm We recommend that you unplug the power and telephone line cord from the base for the duration of the storm Guarantee Your BT Studio 2300 is guaranteed for a period of 12 months from the date of purchase Subject to the terms listed below the guarantee will provide for the repair of or at BT s or its agent s discretion the option to replace the BT Studio 2300 or any component thereof other than batteries which is identified as faulty or below standard or as a result of inferior workmanship or materials Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product The conditions of this guarantee are m The guarantee shall only apply to defects that occur within the 12 month guarantee period m Proof of purchase is required m The equipment is returned to BT or its agent as instructed m This guarantee does not cover a
20. all 0870 240 5522 or visit BT accessories and Place of purchase Serial number Enter your BT Studio 2300 SMS security code here For guarantee purposes proof of purchase is required so please 4 keep your receipt see page 35 for more information With ef WithoutWires com If you experience any problems please call the Helpline on 0870 605 8047 Visit us at www bt com Br Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time Services and equipment are provided subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract British Telecommunications plc 2005 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 BT Studio 2300 Issue 2 09 05 1 Designed and produced by The Art amp Design Partnership Ltd Printed in China LE
21. can now select Delete to delete the entry Show Details to view the number Saue Humber to store the number in the phonebook Press W to select the option you want then press OK Or press Back to return to the previous screen Missed calls To access missed Calls List using the navigator button From the standby screen press W New calls are indicated with an Press or W to scroll through the list Press Q to dial a number or Options to delete the entry see further details or add the number to the phonebook If you experience any problems please call the Helpline on 0870 605 8047 BT Calling Features 39 Redial From the standby screen press A The redial list is displayed Press A or Y to scroll through the list Press to dial a number or Options then select Delete to delete the number Show Details if a name is displayed this shows the number as well Sawe Humber to create an entry in the phonebook Enter the name press OK The number is displayed Press OK to store the number Delete Calls lists Press Menu the scroll W to Calls Lists and press OK to open the Calls list screen Scroll W to Delete Calls Lists and press OK Press A or W to select the list you want to delete Received Calls Missed Calls Tiglled Calls All Calls Press OK Press Yes to delete or No to cancel If you experience any problems please call the Helpline on 0870 605 8047 40
22. can play a different melody a morse beep or a discreet tone to announce a new text message The default setting is On From the standby screen press Menu then select SH amp to open the SMS menu Scroll W to Settings and press OK If you experience any problems please call the Helpline on 0870 605 8047 34 SMS text messaging The default setting is Morse BR WN N fo Scroll W to SNE alert Press OK Scroll W to Set Alert and press OK Scroll A or W to select the type of alert you want Morse Discreet or Folerhonic Press OK to confirm or Back to return to the previous menu Scroll or Y to set the alert On or Off and press OK to confirm the setting Press and hold Back to return to standby User areas You can receive text messages into a user area or mailbox The default user area setting is 9 All handsets can see the default User Area You can set your own private user area which is protected by a PIN number Your private user area can be accessed from any registered handset once the correct PIN number has been given Up to 5 user areas are available default 4 However you can allocate any number between 0 9 to them The terminal number is automatically allocated but it can be changed If you experience any problems please call the Helpline on 0870 605 8047 Set personal user area From the standby screen press Menu then select SiS to open the SMS menu Scroll W to Settings an
23. can send from the default user name or select your own user area so that the receiver knows who has sent the text To set a user area scroll g to User Hame then press OK Scroll A or W to select the name then OK to confirm see page 54 Outbox Sent messages are stored in the Outbox You can read forward and delete messages in your Outbox If forwarding a message to another person you can edit the message before finally sending it From the standby screen press Menu then OK Press OK again to open the SMS menu Scroll down to Dutbhor and press OK Scroll or W to select the message you want then press Read You can now open the Options menu to Edit Send Ta Delete or assign a user name to the message If you experience any problems please call the Helpline on 0870 605 8047 30 SMS text messaging Deleting You can delete all messages from the Inbox or Outbox folder or delete All Messages from all folders From the standby screen press MENU then OK Scroll down to Delete Messages and press OK Scroll or Y to select the folder you want or 611 Messages Press OK The appropriate screen is displayed Press OK to confirm or Back to cancel Press and hold Back to return to standby Receiving and reading text messages When you receive a message it is stored automatically in the Inbox The screen alerts you to a new message then displays the new message icon along with the number of new me
24. cess code and press OK Display shows Set Cade Press OK Enter your PABX access code and press Save Scroll W to H and press OK Press and hold Back to return to standby Entering a pause A pause is entered when storing a number in the phonebook see page 22 or PABX access code by pressing and holding the A button until the display shows F Recall The o Recall button is used when connected to certain switchboards PBXs and with some BT Calling Features or equivalent services available via your Network Provider If you experience any problems please call the Helpline on 0870 605 8047 66 General information Declaration of Conformance Hereby Suncorp Technologies declares that this BT Studio 2300 is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC The Declaration of Conformance for the BT Studio 2300 is published on the website http www suncorptech com bt R amp TTE This product is intended for use within the UK for connection to the public telephone network and compatible switchboards This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999 5 EC For your records Enter your BT Studio 2300 base Date of purchase PIN here replacement items I For a full range of accessories and see page 47 for more information replacement items for BT products please c
25. cord In addition If you have purchased a BT Studio 2300 multiple pack you will have the following for each additional handset BT Studio 2500 handset BT Studio 2300 charger 2 x NiMH AAA rechargeable batteries Battery compartment cover Mains power adaptor In this guide Getting started 7 Location TTT 7 Setting UD se lcs wea view er y NT 7 Battery performance 8 BT Studio multiple pack 10 Getting to know your phone 11 Handset buttons 11 Base senes per E OS 12 Display icons 00000 15 Navigating the menu 14 Menu map 0 0 e ee ee ee 15 Using the phone 16 Switch handset on off 16 Make a call aana 16 Preparatory dialling 16 Call timet esses it deed e N N A 52 16 End aval 1b Rete 16 Receiving calls 17 Handsfree 000 ee eee 17 Earpiece handsfree volume 17 Redial REIR RR PRSP 18 SBG ssp aa e ar baer ERR a 18 Paging ssl us Sew EE 19 Keypad lock 19 Internal calls nann nnnnanan a 19 Call another handset 20 3 Way Call 20 Transfer a call 21 Caller on hold 000 eee 21 Phonebook 08s 22 Writing tips perete nesans rekkie 22 Add entry 00 eee eee 22 Dia PEE 22 Edit name and number 23 View details 23 Delete an entry 24 SMS text messaging 25 To subscribe ec cece e
26. d press OK Scroll W to Users and press OK If necessary scroll W to Add User and press OK Enter the user name and press OK Enter a password between 1 and 5 digits and press OK Enter the password again to confirm and press OK Your user screen is displayed You will be assigned a terminal number 0 8 To see your Terminal Number scroll W to Terminal Humber and press OK Press Back to return to the previous menu Send text message from a user area From the standby screen press Menu then select 413 then OK When you have written your message press Options and scroll W to User Hane If required scroll to the user area you want and press OK Enter your PIN number and press OK The options menu is displayed again You can now scroll to the next option you want e g Send To SMS text messaging 5 PIN protected If you have protected your text messages with a security PIN you will have to enter the PIN each time you open your Inbox to read your messages Keep track of your PIN You can keep a record of the current security PIN in the space provided on page 66 If you enter a PIN incorrectly the screen returns to standby If you experience any problems please call the Helpline on 0870 605 8047 36 SMS text messaging Delete user area From the standby screen press SMS to open the SMS menu Scroll W to Settinss and press OK Scroll W to Users and press OK Scroll W to Delete
27. e eee 25 Cost of the fixed line service 26 Using SMS eee eee 26 Write an SMS text message 26 Writing tips llle 27 Character map cee nee 27 Using options eee 28 OUtbOX b occa ces apie eee es 29 Deleting 0 cece eee 30 Receiving and reading text messages 30 Open Inbox 0 e eee eee 31 Open Inbox from standby screen 32 SMS settings 0 0 0 e eee eee 32 If you experience any problems please call the Helpline on 0870 605 8047 SMS Service Centre numbers 32 To change the SMS Service Centre phone numbers 00 33 Set SMS text alert 33 User areas c 9 R da ced RRR R cae eee 34 Set personal user area 35 Send text message from a user area 35 Delete user area useu 36 Default SMS settings 36 BT Calling Features 37 Caller Display nonan 5f Calls lists PP 37 Missed calls ard RR Ra a 38 Redial 5 55 oett pn 39 Delete Calls Lists 59 Call Diversion llle 40 Call Waitirigis 2 teet 40 Reminder call Lus 41 Edit n mber 2 s ER 42 Default settings n n nonnen 42 Handset settings 43 Handset ringtone 43 Ringer volume nenannnannnna 43 Handset name 0 2008 44 Language 6c cc d d 9 eng 44 In this guide Menu colour 0e0ee0ee 44 Aut talk sas scalars duahanetotvdnd diana
28. e individually and you must be in range of the base unit Press Menu then scroll W to Resistration and press OK Scroll W to Select Base then press OK The current base being used is highlighted Scroll or W to select the base you want or Automatic to connect to the base with the strongest signal Press OK De register a handset Use one handset to de register another handset from the same base Press Menu then scroll W to Resistration and press OK Scroll down to Ile Eesister Press OK Enter the system PIN original setting 0000 then press OK The screen lists all handsets registered to the base Scroll or W to select the handset you want to deregister and press OK Press Yes to confirm or No to return to the previous screen listing the handsets If you experience any problems please call the Helpline on 0870 605 8047 Help Replacing the handset batteries After a time you may find that the handset batteries are running out of charge more quickly This is a standard sign of wear and the batteries will need replacing For spare 2 x AAA rechargeable NiMH batteries please contact the BT Studio Helpline 0870 605 8047 Remove the battery compartment cover and remove existing batteries Insert new batteries and replace the compartment cover NOTE BT accepts no responsibility for damage caused to your BT Studio handset by using any other type of batteries Problems Possible cause No disp
29. ecy During a call you can talk to someone nearby without your caller hearing you During the call press Secrecy Display shows Secrecy Dn Your caller cannot hear you If you experience any problems please call the Helpline on 0870 605 8047 Press OFF to return to your caller Paging You can use the button on the base to alert handset users that they are wanted or locate a missing handset Press on the base The handset s ring Display shows Fasina Press to stop the handsets ringing or press any button on the handset Keypad lock You can lock the keypad to prevent accidental dialling while carrying the handset around Press and hold until the screen shows Keurad Locked and the H symbol appears Press Urilock then YES to use the keypad again Internal calls If you have two or more handsets registered to your base you can make internal calls Two handsets can be Using the phone 19 Paging calls cannot be answered by a handset You cannot make any calls including 999 and 112 emergency calls while the keypad is locked Answer incoming calls by pressing QQ as normal The icon is displayed while the keypad is locked If you experience any problems please call the Helpline on 0870 605 8047 20 Using the phone holding an internal call while a third is making an external call Call another handset Press then the handset number you want 1 5 To end the call p
30. ging Press OK to confirm System PIN Protecting your settings When entering a PIN the digits are The System PIN is used for registering and deregistering shown as asterisks handsets and some other optional settings The default Keep ta dicok nac PiN System PIN is 0000 If you change the System PIN keep a record of new number by Press Menu then scroll W to Ease Settings and press writing in the space provided on OK Press W to highlight Ssstein PIN then press OK page 66 You need your System PIN for registering handsets and for some other optional settings If you experience any problems please call the Helpline on 0870 605 8047 48 Base settings 2 Enter the current PIN Original setting 0000 and press OK 3 Enter the new PIN press OK Confirm Hew FIH is displayed Enter your new PIN again If you enter the PIN incorrectly the 4 Press OK to confirm screen shows Incarrect Pin Default base settings Base ringtone Standard melody 5 Base ringer volume 5 System PIN 0000 Handset priority All handsets If you experience any problems please call the Helpline on 0870 605 8047 Time settings h I lock IMPORTANT Use your phone as an alarm clock If you have subscribed to your network s Caller Display service the Set the date and time and use your BT Studio 2300 to dite anditimewillbe set give you a reminder alarm automatically when you receive your first call and you will not need
31. ice or Carrier If you experience any problems please call the Helpline on 0870 605 8047 64 General information Technical information How many telephones can you have All items of telephone equipment have a Ringer Equivalence Number REN which is used to calculate the number of items which may be connected to any other telephone line Your BT Studio 2300 has a REN of 1 A total REN of 4 is allowed If the total REN of 4 is exceeded the telephone may not ring With different telephone types there is no guarantee of ringing even when the REN is less than 4 Only use the approved power adaptor and charger Only use approved AAA NiMH rechargeable batteries Connecting to a switchboard This product is intended for use within the UK for connection to public telephone network and compatible switchboards which support tone dialling and timed break recall If in doubt please consult your service provider If you experience any problems please call the Helpline on 0870 605 8047 cO Uu KR WN NY Ff General information 65 Access code and entering a pause If you are connecting your BT Studio 2300 to a switchboard PBX you may need to prefix stored numbers with an access code e g 9 in order to get an outside line So that the switchboard has time to pick up an outside line you may also need to add a Pause after the access code PABX access code Press Menu then scroll W to Handeset and press OK Scroll W to PABX ac
32. lay The batteries may be dead Recharge or replace the batteries Is the handset switched off To switch the handset on see page 16 No dial tone Check that the telephone line cord is plugged into the phone socket Check that the base is connected to the mains power and switched on If you experience any problems please call the Helpline on 0870 605 8047 Help Problems Possible cause You cannot link up with the base No ring on the handset Is the display flashing T Check that the base is connected to the mains power and switched on Are you are out of range Move the handset closer to the base Are the batteries low or flat If so charge the batteries or replace them if necessary If using more than one base check that you are connected to the correct base see page 55 Check that the ringer volume is switched on see page 45 Check that the base is plugged into the phone socket and that it is also connected to the mains power and switched on Buzzing noise on my radio TV computer or hearing aid Sometimes your BT Studio 2300 and other DECT GAP compatible handsets can interfere with other electrical equipment if placed too close Try moving it at least one metre away from such appliances The charging does not appear to be working Check that the base is plugged into the mains socket and switched on If you experience any problems please call the Helpline on 0870
33. lems please call the Helpline on 0870 605 8047 45 Base settings What s your fancy The default base ringtone is Ringtone Melody 5 Choose from 5 standard ringer melodies 1 Press Menu then scroll g to Buse Settings and press OK 2 Press OK select Ease Ringtone Scroll or W to select the ringtone you want As you highlight each option you hear a quick sample 3 Press OK to set the ringtone The default base ringer volume is 3 Ringer volume There are five ringer volume levels and Off 1 Press Menu then scroll W to Base Settinas and press OK Press W to highlight Base Volume then press OK 2 Scroll A to increase volume or W to decrease volume then OK to confirm If you experience any problems please call the Helpline on 0870 605 8047 Base settings 47 Handset priority Normally if you have more than one handset registered to your base they all ring at the same time However you can set one of them to ring before the others so that calls can always be answered at one handset first Press Menu then scroll W to Base Settings and press OK Press W to highlight Handset Priority then press OK Display highlights All Handsets Press OK to select All Handsets to make all handsets ring together Or Scroll W to Select Handset and press OK Scroll Aor W to the handset you want to ring first Press OK Scroll A or W to select the number of rings at the handset before the other handsets start rin
34. lines call 152 For other telephone service providers please contact their customer services Billing enquiries Refer to the telephone number shown on your telephone bill Other functions and services available from the SMS service By sending the following commands to the BT text self administration facility you can control functions and capabilities in your SMS phone and the way messages are handled Press Menu Press Menu again to select SMS Press OK to select Hrite nezzase Type in the following commands depending upon what you wish to do and press Options then OK to send to 00000 Q Ob Q This will enable you to opt out from receiving voice text messages If you experience any problems please call the Helpline on 0870 605 8047 Help 59 OWE Turns off the opt out option GPE Turns on permanent voice text message delivery to your phone This means all incoming text is delivered as voice text ODEO Turns off permanent voice text message delivery If you are sending a message from a fixed line phone to another fixed line phone QC Q Forces a message sent to be delivered as voice text even though the recipient may have an SMS enabled phone and usually receives written text This command is inserted at the start of the message and applies only to that message e g 66006 Hello will be home late If you are sending a message from a fixed line phone and require a status report OVE Will all
35. n press Menu and then SZ to open the SMS menu Scroll W to Inbox and press OK You can now scroll or W to the message you want and press Read to open it You can now open the options menu to reply forward or delete SMS settings The SMS settings menu lets you Select alternative service centres Set the Terminal number Switch SMS Alert on or off Set different users so that each handset can have its own text mailbox SMS Service Centre numbers To send and receive SMS text messages you need the telephone number of your Network s SMS Centre These numbers have been pre loaded into the BT Studio 2300 If you experience any problems please call the Helpline on 0870 605 8047 SMS text messaging 33 If you accidentally delete the Send or Receive SMS Service Centre numbers you will need to re enter them in order for your SMS Service to work The Send SMS Service number is 1470P1709400 The Receive SMS Service number is 0800 587 52 To change the SMS Service Centre phone numbers From the standby screen press Menu then select t to open the SMS menu Scroll W to Settings and press OK Press OK to open Service Centres menu Scroll W to the setting you want and select OK Receive Centre lets you set the number of the message receiving centre Send Centre lets you set the number of the message sending service See above for the pre set Service Centre numbers Set SMS text alert Your handset
36. nd press OK Press W to highlight Larauase and press OK Press A or W to highlight the language you want and press OK to select or Back to return to the previous menu Press and hold Back to return to standby Menu colour You can select Blue Green or Pink as the display menu colour If you experience any problems please call the Helpline on 0870 605 8047 Handset settings Press Menu then scroll W to Handset and press OK Scroll W to Henu Colour then press OK Scroll or W to highlight the colour you want and press Press and hold Back to return to standby Auto talk When the handset is on the base and the phone rings you can answer a call just by picking the handset up from the base without having to press the S button You can also end a call by placing the handset back on the base Handset default settings By switching Auto Talk off you have to press the Q Handset ringer button to answer a call You can end a call by pressing ONE the button or by placing the handset back on Handset name Studio the base Earpiece volume 3 Press Menu then scroll W to Handset and press OK Ringer melody External 1 Scroll W to Auta Talk then press OK Internal 5 The current setting is highlighted Display colours Blue Scroll amp or W to switch between n and Off Auto Talk On Press OK to confirm your selection Press and hold Back to return to standby If you experience any prob
37. network s Caller Display service the caller s number and name if stored in the phone book is displayed Press or if the handset is on the base simply lift it up and speak Handsfree Handsfree lets you talk to your caller without holding the handset It also enables other people in the room listen to both sides of your conversation Make a handsfree call Press twice Dial the number Your call can be heard over the handset s loudspeaker To switch back to the handset at any time press again Press 4 to end the call Adjust earpiece handsfree volume During a handsfree call press A or W to select volume 1 5 Using the phone 17 You can switch to handsfree at any time during a call Just press Q When in handsfree the display shows the S icon If you experience any problems please call the Helpline on 0870 605 8047 18 Using the phone Answer a call in handsfree When the phone rings Press twice The call comes through the handset loudspeaker If you want to switch the call to the earpiece press Redial You can redial up to 20 of the last numbers called If you have stored a name in the phonebook to go with the number the name will be displayed as well as the number see phonebook page 22 Redial a number from the list Press to enter the redial list Scroll or W until the number you want is displayed Press to dial the number Secr
38. ny faults or defects caused by accidents misuse fair wear and tear neglect tampering with the equipment or any attempt at adjustment or repair other than through approved agents m This guarantee does not affect your statutory rights If you experience any problems please call the Helpline on 0870 605 8047 General information 63 Within the 12 month guarantee period If you experience difficulty using the product prior to returning it please read the Help section beginning on page 54 or contact the BT Studio Helpline on 0870 605 8047 9am to 5 30pm Monday to Friday and 9 30am to 2 30pm Saturday In the unlikely event of a defect occurring please follow the Helpline s instructions for replacement or repair Outside of the 12 month guarantee period If your product needs repair after the guarantee period has ended the repair must meet the approval requirements for connection to the telephone network We recommend that you contact BT s approved repair agent TecLogic on 08702 405029 or a local qualified repairer Returning your phone If the Helpline is unable to remedy your problem they will ask you to return the product Where possible pack the product in its original packaging Please remember to include all parts including the line cords power supply units and the original batteries Please note that we cannot take responsibility for goods damaged in transit Please obtain and keep proof of posting from the Post Off
39. o use Caller Display you must first subscribe to the service from your network provider A quarterly fee may be payable For more information call BT free on 0800 800 150 Caller information not available With some incoming calls the telephone number of the caller is not available and cannot therefore be displayed In this case your BT Studio 2300 provides you with some explanatory information Unavailable The number is unavailable Withheld The caller has withheld their number Ringback Ringback call rerator The call has been made via the operator Pasrhone The caller is ringing from a payphone Intl International call If you experience any problems please call the Helpline on 0870 605 8047 38 BT Calling Features An next to a number in the Calls list indicates a new caller You can display scroll through and dial numbers in the Calls lists and copy them into the phonebook If a call is received when the Calls list is full the oldest entry will be replaced with details of the new caller You can view dial delete and add entries to the phonebook To access Calls Lists via the menu Press Menu then scroll W to Calls Lists and press OK to open the Calls list screen The Received calls list is highlighted Scroll W to highlight the Missed or Dialled Calls list Press OK If the name of the caller has been stored in the phonebook it is displayed Press Options You
40. ou experience any problems please call the Helpline on 0870 605 8047 Getting started The red Charging light stays on while the handset is on the base even when the batteries are fully charged Talk Standby time Under ideal conditions fully charged handset batteries should give up to 8 hours talktime or 80 hours standby on a single charge Battery low warning The handset battery symbol is empty and you will hear a warning beep Start recharging your handset right away Wea PZ v When charging the battery level bars are animated Replacing batteries Use only rechargeable 750mAh or higher AAA NiMH batteries Battery performance When batteries are fully charged the display shows 3 green bars To keep your batteries in the best conditions leave the handset off the base for a few hours at a time after the initial 24 hour charge Please note however that new NiMH batteries do not reach full capacity until they have been in normal use for several days 3 Install the 2 x AAA rechargeable batteries supplied Then slide the battery compartment cover into place 4 Charge the handset for at least 24 hours by placing it on the base The red Charging light comes on The handset is pre registered to the base as Handset 1 The screen shows the standby display 08 16 CJ Y 5 After 24 hours plug the telephone line cord into the wall socket and your BT Studio 2300 base If you experience any problems
41. ow a status report to be send back to you when you have sent a message to confirm delivery Place uy at the start of your text message Write the message and send it You will receive a reply text back to your phone giving the status report for that message BT Studio Helpline 0870 605 8047 Call the dedicated BT Studio Helpline a if you are having difficulties using your BT Studio 2300 m if you need replacement batteries or mains power lead Lines open 9am 5 30pm Monday to Friday and 9 30am 2 30pm Saturday If you experience any problems please call the Helpline on 0870 605 8047 General information Important This equipment is not designed for making emergency telephone call when the power fails Alternative arrangements should be made for access to emergency services This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom Safety General m Only use the power supply included with the product Using an unauthorised power supply will invalidate your guarantee and may damage the telephone The item number for the power supply used with the base is 021604 The item number for the power supply used with the charger is 021299 only applicable when you have purchased the BT Studio 2300 Twin m Use only the approved rechargeable batteries supplied Spare rechargeable batteries are available from the BT Studio Helpline 0870 605 804
42. please call the Helpline on 0870 605 8047 Range indicator The T symbol on your handset display indicates when you are in range of the base If the symbol flashes and you hear a warning beep you are out of range and will need to move closer to the base The display shows Ease and the number of the base last used Set date and time If you have subscribed to your network s Caller Display service the time and date will be set automatically when you receive your first call You can also set the time manually On the handset press Menu Scroll W to Time Settinas and press OK Scroll W to Set Date amp Time and press OK Enter the date e g o l6 O Lc for 16th April Press OK Enter the time e g 9 GP or 9 30am Press OK The time and date is saved Press and hold Back to return to standby Your BT Studio 2300 is now ready for use Getting started Running the batteries right down at least once a week will help them last as long as possible The charge capacity of rechargeable batteries will reduce with time as they wear out so reducing the talk standby time of the handset Eventually they will need to be replaced New batteries can be obtained from the BT Studio Helpline 0870 605 8047 Helpline If you have any difficulties setting up your BT Studio 2300 please call the BT Studio Helpline on 0870 605 8047 If you experience any problems please call the Helpline on 0870 605 8047 10 Ge
43. ress or replace the handset back on the base 3 Way call You can put an external caller on hold talk to another handset user then hold a call between all three During an external call press your caller is put on hold Enter the handset number you want 1 5 When the other handset answers press and hold to start the conference call If the other handset does not answer press again to speak to your external caller To end the call press Press or replace the handset back on the base If you experience any problems please call the Helpline on 0870 605 8047 Using the phone 21 Transfer a call You can transfer an external call to another handset During the call Press Your caller is put on hold Enter the handset number you want 1 5 When the other handset answers you can tell them they have a call then press 42 The external caller is transferred If the other handset does not answer or you decide not to transfer the call press to talk to your caller again Caller on hold You can put an external caller on hold talk to another handset user then resume your external call During a call press your caller is put on hold Enter the handset number you want Press to end the internal call and return to your external caller The other handset presses Talk Off to end the call If you experience any problems please call the Helpline on 0870 605 8047 Phonebook
44. ribe to the SMS text messaging service When you send your first SMS text message from your BT Studio 2300 you will automatically be registered for the service On receipt of your first SMS through the service the system will send you a welcome SMS message back Please note that if you set up different user areas you will need to send a message from each user area to register them You may also register by sending the word Register to 00000 upon which you will receive a confirmation message IMPORTANT You must subscribe to your Network Provider s Caller Display Service in order to use SMS text messaging A quarterly fee may be payable You must not have your telephone number withheld for this service to work You may also send messages to landline phones that are NOT SMS compatible Messages to non compatible lines will be connected to voice text and delivered in spoken words to the telephone as a call Please note that the conversion can translate common abbreviations and smileys etc but to ensure maximum clarity of message delivery abbreviations etc should be used sparingly Some other network operators or line providers may not be compatible with this SMS service If you experience any problems please call the Helpline on 0870 605 8047 26 SMS text messaging Helpline If you have any difficulties sending or receiving SMS text messages please see page 58 for the relevant Helpline number When using
45. ssages in your Inbox On the base the New SMS light comes on You can also set an audible alert see page 33 Delivery of SMS messages The system will always try and deliver the message to a text enabled phone in written format only if there is a problem with delivery will the message be delivered If you experience any problems please call the Helpline on 0870 605 8047 SMS text messaging 31 as voice text with the exception of forced voice text messages See the Help section on page 58 59 Once registered SMS message delivery is 24 hours Open Inbox 1 Press Read then scroll A or W to select the message you want to read then press OK 2 When reading your messages press Options to access the following options Kerlo press OK to senda reply When replying to or forwarding a message you have access to the Forward scroll W to Faruard then press OK to forward same Options menu used for the message to another number Enter the number when writing ext messages prompted or press Search to open the phonebook You When you open the SMS menu FE new messages in the Inbox are can send a message to an individual entry marked with an 3k Delete scroll g to Delete then press OK to delete the message 3 Press Back to return to the Inbox screen and to standby If you experience any problems please call the Helpline on 0870 605 8047 52 SMS text messaging Open Inbox from standby screen From the standby scree
46. tting started Ensure the charger is connected to the mains at all times Additionally if you have purchased a BT Studio 2300 multiple pack On each charger Connect the power adaptor to the charger and switch on On each additional handset Insert the batteries Charge the handset for at least 24 hours Your BT Studio 2300 additional handset s comes pre registered to the base as Handset 2 Handset 3 Handset 4 etc and this is shown on the display Your BT Studio 2300 multiple pack is now ready for use If you experience any problems please call the Helpline on 0870 605 8047 Getting to know your phone Handset buttons Redial Opens the redial list page 18 Allows you to scroll through entries Also increases the volume On screen options Open the menu and select the options you require page 14 End call Cancel Power on amp off Press to end a call page 16 Go back one level exit the menu page 14 Press and hold to switch handset on or off page 16 On screen options Open the menu and select the options you require page 14 Talk Handsfree Press to make calls page 16 Press twice to make a call in handsfree mode page 17 z Press and hold to switch the Calls list Scroll keylock on page 19 Opens the Calls list and lets you scroll through the entries page 57 Int Lets you make calls between handsets registered to the base page 19 Also used to switch between upper
47. vice A quarterly fee may be payable If you experience any problems please call the Helpline on 0870 605 8047 14 Getting to know your phone Navigating the menu Your BT Studio 2300 has a menu system which is easy to use Each menu leads to a list of options The menu map is shown on the following page When the handset is switched on and in standby press Menu to view the menu options Pressing A will scroll through the menu options press OK to select the menu option you wish to configure For example to change the handset ringer volume Press Menu then scroll W to Handset and press OK Scroll W to Rina volume then press OK The current setting is displayed Press A to increase or W to decrease the volume the ringtone is played at each level you select Press OK to confirm Exit or go back one level in the menu To go back to the previous level in the menu press Back To cancel and return to standby at any time press and hold Back If no button is pressed for 60 seconds the handset returns to standby automatically If you experience any problems please call the Helpline on 0870 605 8047 Getting to know your phone 15 Menu map These are the options under each menu heading SMS page 25 lt Write Message Inbox e Outbox Delete Messages e Settings Calls lists page 37 Received calls e Missed calls Dialled calls e Delete Calls List Handset page 45 Ringtone e Ring Volume Handset Name Language
48. vice rented from BT Cannot receive text Check Service Centre number is correct Ensure you have subscribed to a Caller Display Service and that it is active You can check this by noting if your phone displays data regarding your caller s number when you receive an incoming call Handset is registered to the SMS service and text has been previously sent and received but you are now only receiving incoming messages as voice text This may be due to your handset being de registered All you need to do is type Register and send it to 00000 You will receive a confirmation message back This assumes that your Caller Display service is active and working on your line Note Messages sent to 00000 are not charged for If you experience any problems please call the Helpline on 0870 605 8047 57 58 Help Further help and advice for SMS related queries on BT lines BT Residential customers call 151 choose option 2 when prompted by the Fault Management Service select option 2 input your phone number on the handset and wait to speak to a customer adviser BT Business customers call 154 choose option 2 when prompted by the Fault Management Service select option 2 input your phone number on the handset and wait to speak to a customer adviser For other telephone service providers please contact their customer services General sales enquiries BT Residential lines call 150 BT Business
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