APC SBP20KRMT4U Switch User Manual
Contents
1. Feature Reference Guide Normal Mode Timing UPS Function Button seconds State Description Power Press the POWER ON OFF button to turn on the UPS The UPS will operate on AC power Power Un O i ad If AC power is not available the UPS will operate on battery power Power Off ly 2 On Press the POWER ON OFF button to turn off the UPS Display Status 02 On Press to verify the status or condition of the UPS The LCD Inquiry i will illuminate for 60 seconds Mute Enable 5 2 On Enable or disable the audible alarms The Mute icon will Disable a illuminate and the UPS will beep once After a fault has been identified press the POWER ON OFF Fault Reset 2 Fault button to remove the visual indication and return to standby status Configuration Mode The Configuration Mode provides additional options for the UPS Press and hold the MUTE a and DISPLAY Eq buttons for 2 seconds until the system emits a short beep and the display will flash to indicate the UPS has entered Configuration Mode When in Configuration Mode the DISPLAY button forwards the display through the available options and the MUTE button toggles the configuration settings for that option Note When system detects 15 seconds of no activity in Configuration Mode or when you press and hold the MUTE and DISPLAY buttons for 2 seconds until the system emits a short beep the program auto2. from defects in materials and workmanship for a period of two 2 years excluding the batteries which are warranted for one 1 year from the date of purchase The SEIT obligation under this warranty is limited to repairing or replacing at its own sole option any such defective products Repair or replacement of a defective product or parts thereof does not extend the original warranty period This warranty applies only to the original purchaser who must have properly registered the product within 10 days of purchase Products may be registered online at warranty apc com SEIT shall not be liable under the warranty if its testing and examination disclose that the alleged defect in the product does not exist or was caused by end user s or any third person s misuse negligence improper installation testing operation or use of the product contrary to SEIT s recommendations or specifications Further SEIT shall not be liable for defects resulting from 1 unauthorized attempts to repair or modify the product 2 incorrect or inadequate electrical voltage or connection 3 inappropriate on site operation conditions 4 Acts of God 5 exposure to the elements or 6 theft In no event shall SEIT have any liability under this warranty for any product where the serial number has been altered defaced or removed EXCEPT AS SET FORTH ABOVE THERE ARE NO WARRANTIES EXPRESS OR IMPLIED BY OPERATION OF LAW OR OTHERWISE APPLICABLE TO PRODUCTS SOLD
3. z 2 When Green Mode is enabled the UPS is operating at the Green Mode a most efficient level by bypassing unused AVR components Enable while acceptable AC voltage is present The UPS will enter and exit Green mode automatically while Enabled NA Clear Event Counter Pressing the MUTE button will clear the event counter 10 Smart UPS C 1000 1500 2000 3000 VA 120 230 Vac Rack Mount 2U Troubleshooting Problem and Possible Cause Solution The UPS will not turn on or there is no output The UPS has not been turned on Press the ON button once to turn on the UPS The UPS is not connected to AC power Be sure the power cable is securely connected to the UPS and to the AC power supply The input circuit breaker has tripped Disconnect nonessential equipment and reset the circuit breaker The UPS shows very low or no AC input voltage Check the AC power supply to the UPS by plugging in a table lamp If the light is very dim check the AC voltage The battery is not securely connected Be sure that all battery connections are secure There is an internal UPS fault Do not attempt to use the UPS Unplug the UPS and have it serviced immediately The UPS is operating on battery while connected to AC power The input circuit breaker has tripped Disconnect nonessential equipment and reset the circuit breaker There is very high very low or distorted input line volta
4. 0 VA 230 Vac oe A Cio 999 su0644f 3000 VA 230 Vac su0644g For UPS installation information refer to the Installation Guide for the Smart UPS C 1000 1500 2000 3000 VA Rack Mount 2U included with the UPS The Installation Guide is also available on the Documentation CD included with the UPS and on the APC by Schneider Electric Web site www apc com 4 Smart UPS C 1000 1500 2000 3000 VA 120 230 Vac Rack Mount 2U Operation Note The UPS will charge to 90 capacity in the first three hours of normal operation Do not expect full battery runtime capability during this initial charge period 1 Connect equipment to the UPS 2 Connect the UPS to a two pole three wire grounded source CAUTION RISK OF EQUIPMENT DAMAGE Adhere to all local and national electrical codes Wiring should be performed by qualified electrician e Always connect the UPS to a grounded outlet Failure to follow these instructions can result in equipment damage su0628b WW Connect equipment to the UPS a USB port Connect to a computer to use power management software Serial port Connect a serial port cable not supplied to use power management software r Q Chassis ground screw Connect the ground leads on transient voltage d
5. 0 ft u 0 to 95 relative humidity 5 N 7 Humidity non condensing 0 to 40 C 32 to 104 F Battery Type Maintenance free sealed lead acid Dm Replace used batteries with APC by Schneider Electric approved batteries EY To order a replacement battery go to the APC by Schneider Electric Web site WWW apc com Always recycle used batteries For information on recycling a used battery refer to the Battery Disposal Information sheet included with the replacement battery 2 Smart UPS C 1000 1500 2000 3000 VA 120 230 Vac Rack Mount 2U Product Overview Front panel features o Display interface 1000VA 120 230 Vac O Bezel Battery O internal battery connector 3000 VA 230 Vac 2000 VA 230 Vac oe Rear panel features O ups input O Circuit breaker Overload protection chassis ground screw Outlets 9 USB port Serial data port 1000 VA 120 Vac 1000 VA 230 Vac oo a 00 I oe 3333 on EN 1 o l Ga 90229901 o00000 090006 2 9000000 E 00 08 1500 VA 120 Vac 1500 VA 230 Vac 2 2 0000 z 6 G9 QO O 000000 o su0644b su0644e S Smart UPS C 1000 1500 2000 3000 VA 120 230 Vac Rack Mount 2U ora O urs input O Circuit breaker Overload protection chassis ground screw Outlets USB port Serial data port Installation 200
6. 000 VA 120 230 Vac Rack Mount 2U Display interface features 120 Vac 230 Vac Description On Line The UPS is supplying conditioned AC power to connected TF equipment ON LINE Green mode The UPS is operating at the most efficient level bypassing a unused AVR components while acceptable AC voltage is present The UPS will enter and exit Green mode automatically and will not compromise power protection mann Load Capacity The load capacity percentage is indicated by the number naa of load bar sections illuminated Each bar represents 20 of the load capacity ESTIMATED RUN TIME IN MINUTES Min Estimated Run Time Min This indicates the battery runtime minutes that remain ifthe UPS switches to battery power Battery Charge The battery charge level is indicated by the number of load bar sections illuminated When all five blocks are illuminated the EE battery is fully charged Each bar represents 20 of the battery charge capacity 20 Overload The equipment connected to the UPS is drawing more power 4 than the voltage rating allows Um ANA indi EVENT W 2 Event The event counter indicates the number of events that occurred to 5 cause the UPS to switch to battery operation D a Automatic Voltage Regulation AVR The UPS has an AVR boost and trim feature that automatically regulates high or low levels of input voltage AVR without using battery power The UPS also features AVR Bypass which te
7. AC The UPS is supplying mul seconds power is restored or the UPS battery power to the is turned off connected equipment AC Power Overload Constant tone The alarm stops when An overload condition has occurred while the UPS is operating on AC power Ese nonessential equipment is disconnected from the outlets or the UPS is turned off Battery Power Overload An overload condition has occurred while the UPS is operating on battery power i Constant tone The alarm stops when nonessential equipment is disconnected from the outlets or the UPS is turned off Low Battery The UPS is supplying battery power to the connected equipment and the battery 1s near a total discharge state Battery Fault The UPS is operating on AC power The battery does not provide expected backup _ P Continuous beeping The UPS will beep twice to indicate the battery is disconnected The UPS will beep continuously for one minute every five hours to indicate that the battery should be The beeping stops when AC power is restored or the UPS is turned off Verify that the battery is securely connected The battery is nearing the end of its service life and should be replaced replaced System Fault 120 Vac models N A Identify the fault message on The UPS has experienced an SEE the display and refer to internal fault MANUAL System Faults in this 230 Vac models eee Smart UPS C 1000 1500 2000 3
8. Arc by Schneider Electric mn Operation Manual a Smart UPS C m Uninterruptible Power Supply 1000 1500 2000 3000 VA Rack Mount 2U nn 120 230 Vac Product Description The APC by Schneider Electric Smart UPS C is a high performance uninterruptible power supply UPS The UPS provides protection for electronic equipment from AC power blackouts brownouts sags and surges small AC power fluctuations and large disturbances The UPS also provides battery backup power for connected equipment until AC power returns to safe levels or the batteries are fully discharged This user manual is available on the enclosed Documentation CD and on the APC by Schneider Electric Web site www apc com Safety Messages Read the instructions carefully to become familiar with the equipment before trying to install operate service or maintain it The following special messages may appear throughout this manual or on the equipment to warn of potential hazards or to call attention to information that clarifies or simplifies a procedure ACAUTION UNPROTECTED OUTPUTS Apply circuit protection to all outputs Failure to follow these instructions can result in equipment damage A Safety and General Information Inspect the package contents upon receipt Notify the carrier and dealer if there is any damage Read the Safety Guide supplied with this unit before installing the UPS e This UPS is intended for indoor use onl
9. R PERSONAL INJURY RESULTING FROM ITS NEGLIGENCE OR ITS FRAUDULENT MISREPRESENTATION OF TO THE EXTENT THAT IT CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW Smart UPS C 1000 1500 2000 3000 VA 120 230 Vac Rack Mount 2U 13 14 To obtain service under warranty you must obtain a Returned Material Authorization RMA number from customer support Customers with warranty claims issues may access the SEIT worldwide customer support network through the SEIT Web site www apc com Select your country from the country selection drop down menu Open the Support tab at the top of the web page to obtain information for customer support in your region Products must be returned with transportation charges prepaid and must be accompanied by a brief description of the problem encountered and proof of date and place of purchase Smart UPS C 1000 1500 2000 3000 VA 120 230 Vac Rack Mount 2U APC by Schneider Electric Worldwide Customer Support Customer support for this or any other APC by Schneider Electric product is available at no charge in any of the following ways e Visit the APC by Schneider Electric Web site to access documents in the APC by Schneider Electric Knowledge Base and to submit customer support requests www apc com Corporate Headquarters Connect to localized APC by Schneider Electric Web sites for specific countries each of which provides customer support information Www apc com support Global support searching APC by Schneide
10. SERVICED OR FURNISHED UNDER THIS AGREEMENT OR IN CONNECTION HEREWITH SEIT DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY SATISFACTION AND FITNESS FOR A PARTICULAR PURPOSE SEIT EXPRESS WARRANTIES WILL NOT BE ENLARGED DIMINISHED OR AFFECTED BY AND NO OBLIGATION OR LIABILITY WILL ARISE OUT OF SEIT S RENDERING OF TECHNICAL OR OTHER ADVICE OR SERVICE IN CONNECTION WITH THE PRODUCTS THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES THE WARRANTIES SET FORTH ABOVE CONSTITUTE SEIT S SOLE LIABILITY AND PURCHASER S EXCLUSIVE REMEDY FOR ANY BREACH OF SUCH WARRANTIES SEIT WARRANTIES EXTEND ONLY TO ORIGINAL PURCHASER AND ARE NOT EXTENDED TO ANY THIRD PARTIES IN NO EVENT SHALL SEIT ITS OFFICERS DIRECTORS AFFILIATES OR EMPLOYEES BE LIABLE FOR ANY FORM OF INDIRECT SPECIAL CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF THE USE SERVICE OR INSTALLATION OF THE PRODUCTS WHETHER SUCH DAMAGES ARISE IN CONTRACT OR TORT IRRESPECTIVE OF FAULT NEGLIGENCE OR STRICT LIABILITY OR WHETHER SEIT HAS BEEN ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES SPECIFICALLY SEIT IS NOT LIABLE FOR ANY COSTS SUCH AS LOST PROFITS OR REVENUE WHETHER DIRECT OR INDIRECT LOSS OF EQUIPMENT LOSS OF USE OF EQUIPMENT LOSS OF SOFTWARE LOSS OF DATA COSTS OF SUBSTITUANTS CLAIMS BY THIRD PARTIES OR OTHERWISE NOTHING IN THIS LIMITED WARRANTY SHALL SEEK TO EXCLUDE OR LIMIT SEIT S LIABILITY FOR DEATH O
11. The replacement battery is not properly connected Be sure the battery connector is securely connected Site Wiring Fault LED is flashing Wiring faults detected include missing ground hot neutral polarity reversal and overloaded neutral circuit Smart UPS C 1000 1500 2000 3000 VA 120 230 Vac Rack Mount 2U If the UPS indicates a site wiring fault have a qualified electrician inspect the building wiring Applicable for 120 Vac units only 11 Battery Replacement D Always recycle used batteries 4 For information on recycling a used battery refer to the Battery Disposal y Information sheet included with the replacement battery Replace used batteries with APC by Schneider Electric approved batteries To order a replacement battery go to the APC by Schneider Electric Web site www apc com UPS Model Replacement Battery SMC1000 10001 2U APCRBC124 SMC1500 15001 2U APCRBC132 SMC20001 2U APCRBC133 SMC3000RMI2U APCRBCI51 Transport 1 Shut down and disconnect all connected equipment 2 Disconnect the unit from utility power 3 Disconnect all internal and external batteries if applicable 4 Follow the shipping instructions outlined in the Service section of this manual Service If the unit requires service do not return it to the dealer Follow these steps 1 Review the Troubleshooting section of the manual to eliminate common problems 2 If the problem persists contact APC by Schneider Electr
12. evices to the chassis ground screw s located on the rear panel of the UPS Smart UPS C 1000 1500 2000 3000 VA 120 230 Vac Rack Mount 2U Sensitivity adjustment settings The UPS detects and reacts to line voltage distortions by transferring to battery backup power to protect connected equipment In situations where the connected equipment is too sensitive for the input voltage level it is necessary to adjust the transfer voltage 1 Connect the UPS to a AC power source Be sure the UPS is turned off 2 Place the unit in Configuration Mode as described in page 9 3 Use the Sensitivity Setting option to set the transfer voltage range When the UPS is in Configuration Mode the Sensitivity bar graph icons display the sensitivity level setting Refer to the examples here as a reference a Low sensitivity 120 Vac 97 136 Vac 230 Vac 195 265 Vac Use this setting with equipment in voltage or waveform distortions Status Indicators Display panel features 120 Vac ae SENSITIVITY ii Ei EHER ONBATT Low 0 AC A inua EVENT SO ESTIMATED RUN TIME IN MINUTES su0740d OnLine On Battery LED O power ON OFF button Site Wiring Fault System Fault LED Medium sensitivity 120 Vac 103 130 Vac 230 Vac 203 257 Vac Use this setting under normal that is less sensitive to fluctuations operating conditions High sensitivity Default 120 Vac 106 127 Vac 230 Vac 207 253 Vac Use this setti
13. ge Move the UPS to a different outlet on a different circuit Test the input voltage with the AC voltage display If acceptable to the connected equipment reduce the UPS sensitivity The UPS is beeping The UPS is operating normally None The UPS is protecting the connected equipment The UPS does not provide expected battery backup time The UPS battery is weak due to a recent power outage or is near the end of its service life Charge the battery Batteries require recharging after an extended outage Elevated ambient temperatures poor quality AC power and frequent short duration discharges will shorten battery life If the battery is near the end of its service life consider replacing the battery even if the replace battery icon is not illuminated The UPS is experiencing an overload condition Check the UPS load display Unplug nonessential equipment such as printers The Fault LED is illuminated the UPS displays a fault message and emits a constant beeping Internal UPS fault Do not attempt to use the UPS Turn the UPS off and have it serviced immediately If more than one fault is present the fault messages will be displayed alternately on display screen The Replace Battery icon is illuminated The battery has a weak charge Allow the battery to recharge for at least four hours Then perform a Self Test If the problem persists after recharging replace the battery
14. ic Customer Support through the APC Web site www apc com a Note the model number and serial number and the date of purchase The model and serial numbers are located on the rear panel of the unit and are available through the LCD display on select models b Call APC Customer Support and a technician will attempt to solve the problem over the phone If this is not possible the technician will issue a Returned Material Authorization Number RMA c If the unit is under warranty the repairs are free d Service procedures and returns may vary internationally Refer to the APC Web site for country specific instructions 3 Pack the unit properly to avoid damage in transit Never use foam beads for packaging Damage sustained in transit is not covered under warranty a Note When shipping within the United States or to the United States always DISCONNECT ONE UPS BATTERY before shipping in compliance with U S Department of Transportation DOT and IATA regulations The internal batteries may remain in the UPS b Batteries may remain connected in the XBP during shipment Not all units utilize XLBPs 4 Write the RMA provided by Customer Support on the outside of the package 5 Return the unit by insured prepaid carrier to the address provided by Customer Support 12 Smart UPS C 1000 1500 2000 3000 VA 120 230 Vac Rack Mount 2U Two Year Limited Factory Warranty Schneider Electric IT Corporation SEIT warrants its products to be free
15. matically exits and returns to Normal mode Smart UPS C 1000 1500 2000 3000 VA 120 230 Vac Rack Mount 2U Function Options Description or i Br e When set to 1 pressing the DISPLAY button will trigger the En SETO self test and exit the Configuration Mode 0 is the default setting and will not initiate a self test by pressing the DISPLAY button you will advance to the next configuration item Note When the UPS is in Configuration mode and the UPS output power is off a Self Test cannot be initiated Seen Select the Sensitivity range depending on the desired 8 quality of input AC power e High pa T e If High is selected the unit will go on battery power more a often to provide the cleanest power supply to the Media connected equipment ai ji e If Medium is selected the UPS is under normal operating Law conditions EN If Low is selected the UPS will tolerate more fluctuations in power and will go on battery power less often If unsure of the local power quality select Low Output a TT Voltage Select the appropriate voltage of outlets when the UPS is in e 240 Vac Setting Standby mode 230V models only Load Bar Icon shows 100 Always On When the LCD Display Dimmer is configured to Auto Dim LCD Display the LCD will illuminate if a button is pressed or an event Dimmer Load Bar Icon occurs then will automatically dim after 60 seconds of no shows 0 Auto activity Dim
16. mporarily deactivates the AVR circuitry when the input voltage is within normal range This conserves battery power and helps to maximize battery life D When illuminated the UPS is compensating for low input voltage A When illuminated the UPS is compensating for high input voltage IN In Input voltage OUT Out Output voltage SEE System Fault An internal system fault has occurred The fault number will MANUAL ON illuminate on the display Refer to Display interface features on page 8 E 7 Mute An illuminated line through the icon indicates that audible alarms 4 are disabled Battery Fault The icon will flash to indicate that the battery is disconnected When the icon remains continuously illuminated the UPS has failed a Self Test or the battery is near the end of its service life and should be replaced Refer to LCD status indicators on page 7 On Battery The UPS is supplying battery backup power to the connected Mn equipment 8 Smart UPS C 1000 1500 2000 3000 VA 120 230 Vac Rack Mount 2U System Faults 120 Vac su0752a A SEE MANUAL mig Pa 230 Vac P00 Output Overload P01 Output Short Circuit P02 Output Over Voltage P04 Unit Over Temperature su0752b P06 AVR Relay Fault P13 Inverter Fault For more information on System Faults contact customer support at the APC by Schneider Electric Web site www apc com support
17. ng when connected equipment is sensitive to any minor fluctuations in voltage or waveform distortions 230 Vac q EA Er Se enon 00H su0740c O Display interface pispLay button O wwe button detailed description of the front panel buttons and icons O Note Refer to Feature Reference Guide on page 9 in this manual for a 6 Smart UPS C 1000 1500 2000 3000 VA 120 230 Vac Rack Mount 2U LED status indicators Audible Status LED Indicator On Audible Indicator Terminates Power On The On Line On None N A The UPS is supplying AC power Battery LED to connected equipment illuminates green On Battery The On Line On The UPS beeps The beeping stops when AC power is The UPS is supplying battery Battery LED 4 times every restored or the MUTE button is pressed power from the internal battery illuminates amber 30 seconds for two seconds System Fault The UPS detects an internal System Fault LED illuminates Constant tone The alarm stops when the POWER ON OFF button is pressed for two system fault red seconds This creates a Fault Reset Site Wiring Fault Site Wiring Fault None N A A building wiring fault has LED flashes red occurred Do not operate the UPS Contact a qualified electrician to correct the building wiring fault LCD status indicators Status LCD Icon Audible Alarms Audible Alarm Terminates On Battery Beeps 4 times every 30 The beeping stops when
18. r Electric Knowledge Base and using e support Contact the APC by Schneider Electric Customer Support Center by telephone or e mail Local country specific centers go to www apc com support contact for contact information For information on how to obtain local customer support contact the APC by Schneider Electric representative or other distributors from whom you purchased your APC by Schneider Electric product Page Select models are ENERGY STAR qualified Ora For more information go to www apc com site recycle index cfm energy efficiency energy star 2013 APC by Schneider Electric APC the APC logo and APC the APC logo Smart UPS and PowerChute are owned by Schneider Electric Industries S A S or their affiliated companies All other trademarks are property of their respective owners EN 990 4472C 12 2013
19. y e Do not operate this UPS in direct sunlight in contact with fluids or where there is excessive dust or humidity Be sure the air vents on the UPS are not blocked Allow adequate space for proper ventilation The battery typically lasts for two to five years Environmental factors impact battery life Elevated ambient temperatures poor quality AC power and frequent short duration discharges will shorten battery life e Connect the UPS power cable directly to a wall outlet Do not use surge protectors or extension cords AWARNING This is a category C2 UPS product In a residential environment this product may cause radio interference in which case the user may be required to take additional measures Smart UPS C 1000 1500 2000 3000 VA 120 230 Vac Rack Mount 2U Specifications For additional specifications refer to the APC by Schneider Electric Web site at www apc com UPS Battery Battery SMC1000 2U SMC10001 2U APCRBC124 20 48 kg 45 15 Ib 5 6 kg 12 32 Ib SMC1500 2U SMC15001 2U APCRBC132 Weight 27 8 kg 61 20 Ib 10 kg 22 Ib specifications SMC20001 2U APCRBC133 26 2 kg 57 76 lb 10 kg 22 lb SMC3000RMI2U APCRBC151 41 kg 90 38 lb 19 kg 41 80 lb Operating 0 to 40 C 32 to 104 F Temperature ale 15 to 45 C 5 to 113 F 8 charge UPS battery every six months Maximum Operating 3 000 m 10 000 ft Elevation Storage 15 000 m 50 00
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