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Acer 5340 Laptop User Manual

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3. xipueddy xipueddy y xpueddy Appendix 150 Test Compatible Components This computer s compatibility is tested and verified internal testing department All of its system functions are tested under compatible Windows operating system for each model Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Compatibility Test Report released by the Acer Mobile System Testing Department Appendix 151 Hardware Device Tests vO peripherals Access Point Ar Staion Wireless NFINITI ModaNumWZR GT44N 802 119 Buffalo Ar Station NFINITI ModeNum WZR2 G300N 02 1106 Bluetooth Access Point Blustaoth Access Paint ModeNumBT300
4. 20 Chapter 1 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer s BIOS Basic Input Output System Your computer is already properly configured and optimized and you do not need to run this utility However if you encounter configuration problems you may need to run Setup Please also refer to Chapter 4 Troubleshooting when problem arises To activate the BIOS Utility press F2 during POST when Press F2 to enter Setup message is prompted on the bottom of screen Press F2 to enter setup The default parameter of F12 Boot Menu is set to disabled If you want to change boot device without entering BIOS Setup Utility please set the parameter to enabled Press lt F12 gt during POST to enter multi boot menu In this menu user can change boot device without entering BIOS SETUP Util mix SecureCore up UTD e 9 Help Select Tten Change Ua lues Exit lect Select Chapter 2 2 Navigating the BIOS Utility There are five menu options Information Main Security Boot and Exit Follow these instructions To choose a menu use the left and right arrow keys To choose an item use the up and down arrow keys To change the value of a parameter press FS or F6 A plus sign indicates the item has sub items Press Enter to expand this item Press Esc while you are in a
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6. 25 18 2 Black 3 0 kgf em 3600 34 738 14 Detach the LCD cable from the connector on the main board 52 Chapter 3 15 Remove the two screws G from the left and right hinge of the LCD module M2 5xL10 2 Siver 3 0 Kgfem 861553100 16 Carefully remove the LCD module from the base unit NOTE When connecting the cable back to the unit please note that the cable should be routed well Separating the Upper Case from the Lower Case 1 See Removing the Battery Pack on page 36 See Removing the SD Dummy Card on page 37 See Removing the DIMM Module on page 38 See Removing the Back Cover on page 39 See Removing the Hard Disk Drive Module on page 40 See Removing the WLAN Modules on page 43 See Removing the Optical Drive Module on page 44 See Removing the Middle Cover on page 47 See Removing the Keyboard on page 49 10 See Removing LCD Module on page 50 Chapter 3 53 11 Remove the three screws F from the middle cover Size Quantity Color Torque Part No 2 14 3 Siver 1 6 kat em 194552480 12 Release the latch and disconnect Ihe volume button board cable from connector the main board 54 Chapter 3 14 Release the latch and disconnect the touchpad button cable from FPCN1 connector on the main board 16 Disconnect the microphone connect
7. 268 Speed Card FUJIFUM XD Picture Card 2GB FUJFUM Appendix 153 154 Appendix Online Support Information This section describes online technical support services available to help you repair your Acer Systems If you are a distributor dealer ASP or TPM please refer your technical queries to your local Acer branch office Acer Branch Offices and Regional Business Units may access our website However some information sources will require a user id and password These can be obtained directly from Acer CSD Taiwan Acer s Website offers you convenient and valuable support resources whenever you need them In the Technical Information section you can download information on all of Acer s Notebook Desktop and Server models including Service guides for all models Users manuals Training materials Bios updates Software utilities Spare parts lists Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Detailed information Acer s International Traveller s Warranty ITW Retumed material authorization procedures overview of all the support services we offer accompanied by list of telephone fax and email contacts for all your technical queries We are always looking for ways to optimize and improve our services
8. 45 Main Unit Disassembly Process Main Unit Disassembly Flowchart MAIN UNIT DISASSEMBLY UNIT 1 MIDDLE COVER Ext y 1 VOLUME BUTTON KEYBOARD BOARD ow LCD MODULE nu I UPPER CASE I eal TOUCHPAD Toucan LEFT BUTTON MODULE SPEAKER MODULE MODULE En usa SPEAKER caro MODULE MAIN BOARD SCREWXE y HEATSINK MODULE cpu Scrow List M25 xB Black 56 00234 738 Maxi Black EN Siver 86 94552480 5 25 110 Siver 561553100 46 Chapter 3 Removing the Middle Cover See Removing the Battery Pack on page 36 See Removing the SD Dummy Card on page 37 See Removing the DIMM Module on page 38 See Removing the Back Cover on page 38 See Removing the Hard Disk Drive Module on page 40 See Removing the WLAN Modules on page 43 See Removing the Optical Drive Module on page 44 Use a plastic screw driver to pry loose the side of the middle cover 9 Carefully pry loose the middle cover from the latches securing it Chapter 3 47 10 Detach the cable from the volume button board on the middle cover 11 Remove the one screw from the volume button board and release th
9. 77 15 Remove the LCD with the brackets from the back cover Removing the LCD Brackets See Removing the Battery Pack on page 36 See Removing the SD Dummy Card on page 37 See Removing the DIMM Module on page 38 See Removing the Back Cover on page 38 1 2 3 4 8 Removing the Hard Disk Drive Module on page 40 6 See Removing the WLAN Modules on page 43 7 See Removing the Optical Drive Module on page 44 8 See Removing the Middle Cover on page 47 8 See Removing the Keyboard on page 49 10 See Removing the LCD Module on page 50 11 See Removing the LCD Bezel on page 75 12 See Removing the LCD panel with the Brackets on page 76 13 See Removing the LCD panel with the Brackets on page 76 14 Remove the four screws C securing the left and right LCD brackets to remove the brackets p 1 gt nl b ME Siver 172 88 94522280 78 Chapter 3 Removing the FPC Cable See Removing the Battery Pack on page 36 See Removing the SD Dummy Card on page 37 See Removing the DIMM Module on page 38 See Removing the Back Cover on page 38 See Removing the Hard Disk Drive Module on page 40 See Removing the WLAN Modules on page 43 See Removing the Optical Drive Module on page 44 See Removing the Middle Cover on page 47 See Removing the Keyboard on page 49 10 See Removing
10. Besson Gap Open Normal Short Gearing Password Check Hardware Gap Position on the Main Board Gap name in Aspire 5740 5740D 5340 Series is G77 Steps for Clearing BIOS Password Check ifthe user sets the BIOS Password Supervisor Password andlor User Password for a security reason the BIOS wil ask for the password during system POST or when the system enters ino the BIOS Setup menu If itis necessary to bypass the password check the user needs to short the hardware gap to clear the password by following these steps Power off the system and remove the HDD AC adapter and battery from the computer Open the back cover of the computer and look for the hardware gap on the main board as shown in the picture s above Use an electric conductivity tool to short the two points of the hardware gap Plugin the AC adapter while retaining the short condition on the hardware gap Press the power button to tum on the computer until the BIOS POST routine is finished Finally remove the tool from the hardware gap Restart the system Press the F2 key to enter BIOS Setup menu Chapter 5 103 Ifthere is no password request the BIOS Password is cleared Otherwise repeat the steps above and try again NOTE The steps are only for clearing the BIOS password Supervisor Password and User Password BIOS Recovery by Crisis Disk BIOS Recovery Boot Block BIOS Recovery Boot Block is a special block of the BIO
11. 28h Autosize DRAM 29h Initialize POST Memory Manager Clear 215 KB base RAM 2 RAM failure on address line 2 RAM failure on data bits xxxx of low byte of memory bus 2Fh Enable cache before system BIOS shadow 308 RAM failure on data bits wox of high byte of memory bus 32h Test CPU bus clock frequency 38h Initialize Phoenix Dispatch Manager 36h Warm start shut down 38h Shadow system BIOS ROM aan Autosize cache Chapter 4 sch Advanced configuration of chipset registers Load alternate registers with CMOS values 22h Initialize interrupt vectors 158 POST device initialization 46h Check ROM copyright notice 8h Check video configuration against CMOS 49h Tnitialize PCI bus and devices aan Initialize all video adapters in system 288 QuietBoot start optional ach Shadow video BIOS ROM ER Display BIOS copyright notice son Display CPU type and speed EN Tnitialize EISA board 528 Test keyboard 541 Set key click if enabled son Test for unexpacted interrupts son Initialize POST display service Display prompt Press F2 to enter SETUP Disable cache sch Test RAM between 512 and 640 KB son Test extended memory 628 Test extended memory address Ines Jump to User Patch son Configure advanced cache registers
12. ESh Check force recovery boot Eon Checksum BIOS ROM Em Got BIOS ED Set Huge Segment Initialize Muli Processor EAR Initialize OEM special code Initialize PIC and DMA Ech Initialize Memory type EDA Initialize Memory size EER Shadow Boot Block System memory test FOR Initialize interrupt vectors Fih Initialize Run Time Clock Fah Taltialize video Fah System Management Mode Fah Output one beep before boot Chapter 4 93 Fah Boot fo Mini DOS Feh Clear Huge Segment Boot to Full DOS 94 Chapter 4 Index of Symptom to FRU Error Message LCD Related Symptoms ICCD backlight doesn t work ILCD is too dark ILCD brightness cannot be adjusted ILCD contrast cannot be adjusted Enter BIOS to execute Load Setup Default Settings then reboot system Reconnect the LCD connectors Keyboard if contrast and brightness function key doesn t work LCD inverter 1D ILCD cable LCD inverter Lco System board Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed Reconnect the LCD connector LCD inverter 1D ILCD cable LCD inverter Lco System board LCD has extra horizontal or vertical Ines displayed LCD inverter ID LCD inverter LCD cable co System board Indicator Related Symptoms Indicator incorrectly remains off or on but system runs correctly Reconnect the
13. See Removing the Hard Disk Drive Module on page 40 See Removing the WLAN Modules on page 43 See Removing the Optical Drive Module on page 44 See Removing the Middle Cover on page 47 See Removing the Keyboard on page 49 See Removing the LCD Module on page 50 See Separating the Upper Case from the Lower Case on page 53 See Removing the Left Speaker Module on page 60 See Removing the USB Board Module on page 61 See Removing the Modem Module on page 63 See Removing the Bluetooth Module on page 64 See Removing the Right Speaker Module on page 66 See Removing the Main Board on page 68 See Removing the Heatsink Module on page 70 72 Chapter 3 19 Using a flat screwdriver tum the CPU socket latch counter clockwise to release Ihe CPU Chapter 3 73 LCD Module Disassembly Process LCD Module Disassembly Flowchart LCD MODULE DISASSEMBLY LCD MODULE Bx4 LCD BEZEL 4 Y LCD ASSEMBLY LCD BACK PANEL Y _ 2 LCD FPC LEFT LCD RIGHT LCD y y CABLE BRACKET ANTENNAS WEB CAMERA Screw List M25 x16 Black 86012526 Led ETE Siver 882452280 Chapter 3 Removing the LCD Bezel See Removing the Battery Pack on page 36 See Removing the SD Dummy Card on page 37 See Re
14. e e Tights up when Num Lock is Tights up when Caps Lock I activated Keyboard data your Touchpad Touch sensitiv paining device which funcions Ike a computer mouse 8 ak butions Ten The Taft and right buttons funcion Tike the Tef and ight mouse and rignt B Power indicates The computers power satis sus indicates he computers ballon Staus 1 Charging The ight shows amber when the battery is charging 2 Fully charged The light shows blue when in AC mode 17 Tomforabl suppor area Tor your hands when you use te Computer Turns the internal touchpad on and off TI Touchpad toagie gt 12 Microphone Internal microphone for sound recording 7 13 VOL T Volume Up Volume Increaseldecrease system volume Down 14 Programmable Key Launch user defined programs push of a button 15 Speakers Left and right speakers deliver stereo audio output Closed front view Accepts Secure Digital SD MultiMediaCard MMC Memory Slick MS Memory Stick PRO MS PRO xD Picture Card xD Note Push to remove install the card Only one card can operate at any given time 2 Laich Locks and releases the 14 Chapter 1 Rear view 1 1 Ventilation slots Enable the computer to stay cool even after prolonged use Left view T 2 3 4 5 6 1 DCin jack Connects to an AC adapter ECL Gannecis an Eth
15. But you can see POST on an external CRT Reconnect the LCD connectors LCD inverter 1D LCD cable LCD inverter co System board No beep power on indicator tums on and a linking cursor shown on LCD during POST Ensure every connector is connected tightly and correctly System board beep during POST but system runs correctly Speaker System board Chapter 4 3 hoenix BIOS Codes ee ee ee 021 Verify Real Mode 038 Disable Non Maskable Interrupt NMI 041 Get CPU ype 08h Initialize system hardware 088 Initialize chipset with initial POST values 09h Sat IN POST flag Dan Initialize CPU registers DEN Enable GPU cache OCh Initialize caches to initial POST values DER Initialize VO component Iniialize the local bus IDE 10 Initialize Power Management Tih Load alternate registers with inital POST values 12h Restore CPU control word during warm boot 13h Initialize PCI Bus Mastering devices Initialize keyboard controller 16h BIOS ROM checksum 17h Initialize cache before memory autosize Ten 8254 timer initialization Tan 8237 controller initialization 1Ch Reset Programmable Interrupt Controller 20h Tes DRAM refresh 22h Test 8742 Keyboard Controller 241 Sat ES segment register to 4 GB 26h Enable A20 ine
16. See Removing the Keyboard on page 49 10 See Removing the LCD Module on page 50 Chapter 3 12 14 15 See Separating the Upper Case from the Lower Case on page 53 See Removing the Left Speaker Module on page 60 See Removing the USB Board Module on page 61 See Removing the Modem Module on page 63 Disconnect the bluetooth cable from its connector on the main board 16 Remove the Bluetooth module NOTE Be careful when removing the Bluetooth module as it is glued in place Chapter 3 65 Removing the Right Speaker Module 10 A 12 14 15 16 See Removing the Battery Pack on page 36 See Removing the SD Dummy Card on page 37 See Removing the DIMM Module on page 38 See Removing the Back Cover on page 39 See Removing the Hard Disk Drive Module on page 40 See Remove the two screws 0 securing the hard disk o the bracket and remove the hard disk from the bracket on page 42 See Removing the Optical Drive Module on page 44 See Removing the Middle Cover on page 47 See Removing the Keyboard on page 49 See Removing the LCD Module on page 50 See Separating the Upper Case from the Lower Case on page 53 See Removing the Left Speaker Module on page 60 See Removing the USB Board Module on page 61 See Removing the Modem Module on page 63 See Removing the Bluetooth Module on pa
17. so if you have any suggestions or comments please do not hesitate to communicate these to us Appendix 155 156 Appendix AFLASH Utility 31 antennas removing 80 Audio 18 back cover 39 Battery Pack 36 battery power indicator 10 BIOS 14 vendor 14 Version 14 BIOS Recovery 103 BIOS Recovery Boot Block 104 BIOS Recovery by Crisis Disk 104 steps 104 BIOS Recovery Hotkey 104 BIOS Utility 21 31 Navigating 22 Security 25 System Security 30 brightness hotkeys 13 button indicator bluetooth 10 wireless LAN 10 buttons easy launch 10 caps lock on indicator 6 Clearing BIOS Password steps 103 Clearing Password 103 computer on indicator 5 6 10 CPU removing 72 CPU Fan True Value Table 14 Crisis Disk 31 creating 104 DIMM Module 38 display hotkeys 13 Error Symptom to Spare Part Index 86 Euro 13 External CD ROM Drive Check 84 External Module Disassembly Flowchart 35 Flash Utlity 31 FRU Field Replaceable Unit List 109 Hard disk 16 Hard Disk Drive Module 40 HDD 16 Hibernation mode hotkey 13 Hot Keys 11 HW Gap position 103 Indicators 10 Intermittent Problems 99 Jumper and Connector Locations 101 Top View 101 key 10 Keyboard 19 removing 49 Keyboard or Auxiliary Input Device Check 84 187 LCD bezel removing 75 LCD Brackets removing 78 LCD Module Disassembly Flowchart 74 LCD with the brackets removing 76 Main 101 Main Unit Disassembly Flowcha
18. External CD ROM Drive Check Do the following to isolate the problem to a controller drive or CD ROM Make sure that the CD ROM does not have any label attached to it The label can cause damage to the drive or can cause the drive to fall Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program 2 See if CD ROM Test is passed when the program runs to CD ROM Test 3 Follow the instructions in the message window If an error occurs reconnect the connector on the System board If the error remains 1 Reconnect the external diskette drive CD ROM module 2 Replace the extemal diskette drive CD ROM module 3 Replace the main board Keyboard or Auxiliary Input Device Check Remove the external keyboard if the internal keyboard is to be tested If the internal keyboard does not work or an unexpected character appears make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board If the keyboard cable connection is correct run the Keyboard Test Ifthe tests detect a keyboard problem do the following one at a time to correct the problem Do not replace non defective FRU 1 Reconnect the keyboard cables 2 Replace the keyboard 3 Replace the main board The following auxiliary input devices are supported by this computer Numeric keypad Chapter 4 External keyboard If any of these devic
19. Number of battery cell Package configuration 3 cells in series 2 series In parallel LCD 15 6 inches Vendor amp model name AUO GMO LG Samsung Screen Diagonal mm 186 inches Display resolution pixels 186 WXGA Glare Pixel Pitch 0 204 x 0 204 Pixel Arrangement RGB Vertical Stripe Chapter 1 LCD 15 6 inches Display Mode Normally White Typical White Luminance NIT 220 also called Brightness Luminance Uniformity 125 Contrast Ratio 400 typical Response Time msec 8 Nominal Input Voltage VOD 333 Viewing Angle degree Horizontal RightiLeft 45 45 Vertical Upper Lower 1535 Temperature Range C Operating Oto 50 Storage shipping 400 60 Adaptor Input 100 240 1 54 50 60Hz Output 6519 System Power Management Mech Off 63 All devices in the system are turned off completely Soft Off 62785 OS initiated shutdown All devices in the system are tumed off completely Working 60780 Individual devices such as the CPU and hard disc may be power managed in this state Suspend to RAM 83 CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD ROM Power Down Super Low Power mode Save to Disk 54 Also called Hibernation Mode System saves all system states and data onto the disc prior to power off the whole system
20. Run Setup Run Load Default Settings in BIOS Setup Shadow RAM Failed at offset annn BIOS ROM System board System RAM Failed at offset DIMM System board Extended RAM Failed at offset nnnm DIMM System board System battery is dead Replace and run Setup Replace RTC battery and Run BIOS Setup Utility to reconfigure system time then reboot system System CMOS checksum bad Default configuration used battery Run BIOS Setup Utility to reconfigure system time then reboot system Chapter 4 87 Error Message List System timer error RTC battery Run BIOS Setup Utility to reconfigure system time then reboot system System board Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time then reboot system System board Previous boot incomplete Default configuration used Run Load Default Settings in BIOS Setup Utility RTC battery System board Memory size found by POST differed from Icmos Run Load Default Settings in BIOS Setup Utility DIMM System board Diskette drive A error Check the drive is defined with the proper diskette type in BIOS Setup Utility See External Diskette Drive Check on page 84 Incorrect Drive A type run SETUP Check the drive is defined with the proper diskette type in BIOS Setup Utility System cache error Cache disabled Syst
21. Volume up Increases Ihe sound volume VoL Volume down Decreases the sound volume Touchpad basics with two click buttons The following items show you how to use the touchpad with two click buttons U lt 1 1 12 3 Move your finger across the touchpad 1 to move the cursor Press the left 2 and right 3 buttons located beneath the touchpad to perform selection and execution functions These two buttons are similar to the left and right buttons on a mouse Tapping on the touchpad is the same as clicking the left button 10 Chapter 1 Execute Quickly click twice Tap twice at the same speed as double clicking a mouse button Select Glick once once Drag Glick and hold then use Tap twice al the same speed as double clicking finger on the touchpad a mouse button rest your finger on the touchpad to drag the cursor the second tap and drag the cursor Access Click once context menu NOTE Illustrations are for reference only The exact configuration of your PC depends on the model purchased NOTE When using the touchpad keep it and your fingers dry and clean The touchpad is sensitive to finger movement hence the lighter Ihe touch the better the response Tapping harder will not increase the touchpad s responsiveness NOTE By default vertical and horizontal scrolling enabled on your touchpad It can be disabled under Mous
22. amp model name HLDS BD COMBO DRIVE TRAY DL 4X CTZIN LF SONY BD COMBO DRIVE TRAY DL 4X BC 5500H LF PLDS BD COMBO DRIVE TRAY DL 4X DS 4E1S LF Performance With CD Disc With DVD Disc Wilh Blu ray Disc Specification Transfer rate KB sec _ Sustained Sustained Sustained Max 3 6Mbytes sec 10 08Mbytes sec 11 Mbytes sec Buffer Memory 2NB 45 Interface SATA Chapter 1 7 Blu Ray Disc Drive Applicable disc format Applicable disc format CD CD DA CD ROM CD ROM XA Photo CD mult session Video CD Cd Extra CD CD text DVD DVD VIDEO DVD ROM DVD R 3 968 4 708 DVD R DL DVD RW DVD RAM DVD R DVD R DL DVD RW co CD DA Red Book Standard Audio CD amp CD TEXT CD ROM Yellow Book Mode1 8 2 Standard Data CD ROM XA Form 8 2 Photo CD Multi Session CD I Green Book Form amp 2 Ready Bridge CD Extra CD Plus Blue Book Audio amp Text Video Video CD White Book MPEG1 Video CD R Orange Book Part CD RW amp HSRW Orange Book Part Volumet 8 Volume 2 Super Audio CD SACD Hybrid type US amp US RW DVD ROM Book 1 02 DVD Dual DVD Video Book 1 1 DVD R Book 1 0 3 96 DVD R Book 2 0 4 76 General amp Authoring DVD R Version 1 0 DVD RW DVD RW Non CPRM amp CPRM DVD R Dual Blu Ray BD R BD R DL BD RE BD RE DL Loading mechanism Toad Manual Release a Electric
23. beeps on checksum failure E Check for SMART drive optional EN Shadow option ROMs sch Set up Power Management son Intlalize security engine optional SER Enable hardware interrupts SFR Determine number of ATA and SCSI drives 208 Set time of day L3 Check key lock Mh Initialize Typematic rate 288 Erase F2 prompt ARR Scan for F2 key stroke Ach Enter SETUP AER Clear Boot flag Bon Check for errors POST done prepare to boot operating system Ban 1 One short beep before boot Terminate QuietBoot optional Ban Check password optional Chapter 4 Prepare Boot Ban Initialize DMI parameters Ban Initialize PnP Option ROMs Clear parity checkers BDA Display menu BER Clear screen optional BEN Check virus and backup reminders con Try to boot with INT 19 Cth Initialize POST Error Manager PEM C2h Tnilialize error logging ca Initialize error display function can Initialize system error handler PnPnd dual CMOS optional Goh Tnitialize notebook docking optional cm Initialize notebook docking late can Force check optional cn Extended checksum optional D2h Unknown interrupt Eon Tnitialize the chipset Ein Initialize the bridge 1 the CPU ESh Initialize the system timer Initialize system VO
24. containing the renamed BIOS file and Crisis Disk to any USB port 5 sure the AC adapter is connected to a power outlet and plugged in to the system 6 Power on the system from an off state i e cold boot while holding down the ESC key 7 After POST release Fn ESC key The system should boot from the USB device and perform crisis recovery action Chapter 2 31 Remove HDD Password This section teaches you how to remove HDD password Remove HDD Password If you key in the wrong HDD password thrice HDD password error code will appear on the screen See the image below Hdd password error code 154941 If you need to solve HDD password locked problem you can run HDD_PW EXE 1 Key in hdd_pw 15494 0 2 Select 2 3 Choose one of the uppercase strings Reboot the system and key in OKJFN42 or UVEIQ96 as your HDD user password 32 Chapter 2 Machine Disassembly and Replacement This chapter contains step by step procedures on how to disassemble the notebook computer for maintenance and troubleshooting Disassembly Requirements To disassemble the computer you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat screwdriver Philips screwdriver Hex screwdriver Plastic flat screwdriver Plastic tweezers NOTE The screws for the different components vary in size During the disassembly process group the
25. plastic screw driver to carefully pry open the DIMM module cover 38 Chapter 3 4 Push out the latches on both sides of the DIMM socket to release the DIMM Remove the DIMM module Removing the Back Cover 1 See Removing the Battery Pack on page 36 2 See Removing the SD Dummy Card on page 37 3 See Removing the DIMM Module on page 38 4 Remove the two captive screws and three screws A securing the back cover M25 x18 3 Black gom 3500834 Chapter 3 39 5 Use a plastic screw driver to carefully pry open the back cover 6 Remove the back cover from the lower case le Removing the Hard Disk Drive Module 4 See Removing the Battery Pack on page 36 2 See Removing the SD Dummy Card on page 37 3 See Removing the DIMM Module on page 38 4 See Removing the Back Cover on page 39 40 Chapter 3 5 Remove the one screw securing the hard disk drive module 2 14 1 Siver 16 Kgtem 8608582 480 6 Slide the hard disk drive module away from the connector Chapter 3 a 7 Lift the hard disk drive module and remove it from the hard disk drive bay NOTE To prevent damage to device avoid pressing down on it or placing heavy objects on top of it 8 Remove the two screws 0 securing the hard disk to the bracket and remove the hard disk from the bracket 2 Silver 0 88 8 554 480 42 Chap
26. replace the DC DC charger board Touchpad Check If the touchpad doesn t work do the following actions one at time to correct Ihe problem Do not replace non defective FRU 1 Reconnect the touchpad cables 2 Replace the touchpad 3 Replace the system board After you use the touchpad the pointer drifts on the screen for a short time This self acting pointer movement can occur when a slight steady pressure is applied to the touchpad pointer This symptom is not a hardware problem No service actions are necessary if the pointer movement stops in a short period of time Power On Self Test POST Error Message The POST error message index lists the error message and their possible causes The most likely cause is listed first NOTE Perform the FRU replacement or actions in the sequence shown in FRU Action column ifthe FRU replacement does not solve the problem put the original part back in the computer Do not replace a non defective FRU This index can also help you determine the next possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 100 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may indicate a problem w
27. that need to be removed during servicing For example if you want to remove the main board you must first remove the keyboard then disassemble the inside assembly frame in that order EXTERNAL MODULE DISASSEMBLY TURN OFF POWER AND PERIPHERALS UNPLUG POWER CABLES REMOVE BATTERY PACK SD DUMMY CARD Captive Screwz Ax Captive Axt BACK DIMM COVER COVER y DIMM MODULES WLAN HDD MODULE BOARD MODULE y exi Dx2 OPTICAL Disk OPTICAL HARD DISK HARD DISK DRIVE LOCKER BRACKET DRIVE BRACKET Screw List 25 8 Black 860054738 5 Ser 56 9 552 Chapter 3 3 Removing the Battery Pack 4 base unit over 2 Slide the battery lock unlock latch to the unlock position 3 Slide the battery release latch to the release position to pop out the battery pack then remove the battery pack from the main unit 36 Chapter 3 Removing the SD Dummy 1 Push the SD dummy card all the way in to eject it 2 Pullitout from the slot Chapter 3 37 Removing the DIMM Module 1 See Removing the Battery Pack on page 36 2 Remove the one captive screw and one screw A securing the DIMM module cover 2 5 x18 1 Black 3 86 00 34 3 Use a
28. 38552 480 62 Chapter 3 14 Remove the USB board module from the lower case Removing the Modem Module See Removing the Battery Pack on page 36 See Removing the SD Dummy Card on page 37 See Removing the DIMM Module on page 38 See Removing the Back Cover on page 39 See Removing the Hard Disk Drive Module on page 40 See Removing the WLAN Modules on page 43 See Removing the Optical Drive Module on page 44 See Removing the Middle Cover on page 47 See Removing the Keyboard on page 49 See Removing the LCD Module on page 50 See Separating the Upper Case from the Lower Case on page 53 See Removing the Left Speaker Module on page 60 See Removing the USB Board Module on page 61 Disconnect the modem cable from the main board Chapter 3 63 15 Remove the one screws F securing the modem board module to the lower case 2 14 1 16 Kgtem 8894552 480 16 Release the modem board module from the latch and remove it from the lower case Removing the Bluetooth Module See Removing the Battery Pack on page 36 See Removing the SD Dummy Card on page 37 See Removing the DIMM Module on page 38 See Removing the Back Cover on page 38 See Removing the Hard Disk Drive Module on page 40 See Removing the WLAN Modules on page 43 See Removing the Optical Drive Module on page 44 See Removing the Middle Cover on page 47
29. 5W TOV SPIN DELTA DB A LV LED LF ADAPTER GSW 19V SPIN LTEON PA TOSO2ZAC IV LED UF es oos ADAPTER GOW TaV SPIN PRO NP AGR TLF IVS pere Arossonorz BATTERY gt JRATERYSNYORSANUALHONSSFSRWOSCHL COMMON NORMAL TYPE AM SONY AS 2007A LION 352P SONY 6 CELL 4400MAH or 00001 924 Am COMMON NORMAL TYPE BATTERY PANASONIC AS 2007A LI ION 352P PANASONIC 6 H CELL 4400MAH MAIN COMMON PSS BATTERY SIMPLO AS 2007A LLON 3535 PANASONIC CELL H 3400 MAIN COMMON PSS BATTERY SIMPLO AS LGC 6 CELL 4400MAH 2ND COMMON BATTERY SIMPLO AS ZOGTATTION 3588 SAMSUNG CELL 3400 MAIN COMMON SDI 2 2 F TYPE JELYETOOTH Boarn Foxconn BRM 7604028 ay 2109004 BUTTON BOARD 55 4GDO7 001 MODEM BOARD FOXCONN DELPHLAMS V2H 1 5 3 3V AUS 760 951 36 Fx 22500 023 MODEM BOARD LITEON CONEXANT UNIZION 1 5 337 AUS 8852476006 FX 22500 021 TOUCHPAD BOARD SYNAPTICS 00540 005 st ATRO 001 TOUCH PAD BUTTON BOARD PAWOT 007 luse BOARD 55 4G006 001 Chapter 6 m WIRELESS LAN BOARD FOXCONN ATHEROS MINICARD 23600 062 17 WIRELESS LAN BOARD OMI ATHEROS HBSS DXZBGNHM 73600064 IEm
30. A NDIA 2701518721 POWER CORD 7A 125V 2PIN JAPAN BK ESE CORD 2507 10A 3PIN ISRAEL 701518761 POWER CORD 25a 125V USA 27015181 POWER CORD 25 125V TAM BLACK TAWANESE ZASS CORD 10A 250v 18 BRAZIL BLK Brosse aen POWER CORD 703276021 m Chapter 6 CABLES 1 POWER CORD 250V AUSTRALIA BK 270328181 POWER CODE 1257 2PIN JAPAN 2701518181 n CABLE so Pawon oor JroucHean CABLE SPART 0 USB BOARD CABLE A use BOARD CABLE s0 eno 002 JUS BOARD CABLE ZAA CAMERA B CAMERA om suvin CNO314 SN3O OV035 wu camera oam CHIGONY CNFBO4621004970LH 254 56 18007 095 CASEICOVERIBRACKET JASSEMELY 2 COMBO 005 E SUPER MULT BEZET 2 Hop BRACKET 00 E _ UCD BEZEL TES WIGAMERA HOLE FOR JAPAN 2 156 WICAMERA HOLE oramon oos 2 LCDCOVER 156 BLUE amp LOGO FOR HMW 60 PEZ01 001 2 LEDLCDBRACKET RIGHT WIHINGE 005 2 LED Loo LEFT wince daPAWwO1 004 LOWER CASE CABLEASPEAKER d046002 001 Chapters ma MIDDLE COVER WIBLUETOOTH BUTTON WITH BLUE LIGHT 42 PAWO1 001 1 SD DUMMY CARD 42 TKJ01 001 UPPER CASE BLUE WI
31. Aspire 5740 5740D 5340 Series Service Guide Service guide files and updates are available the ACERICSD web for more information please refer to htlp icsd acer com tw PRINTED IN TAIWAN Revision History Please refer to the table below for the updates made on Aspire 5740 5740D 5340 Series service guide Copyright Copyright 2009 by Acer Incorporated All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated Disclaimer The information in this guide is subject to change without notice Acer Incorporated makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Acer is registered trademark of Acer Corpo
32. Badge Bluetooth Devices Bluetooth Stereo Headset ModeNumvHTB20 Motorola Bluetooth mouse ModeNum 097855020512 Motorola Bluetooth Wireless Headset H300 Motorola Sony Ericsson Stereo Bluetooth Headset HBH DS970 Sony External LCD P243W 24 inch LCD Monitor Acer 24 nch LCD Monitor Acer SP2208WFP 22 inch LCD Monitor par UtraSharp 3008WFP 30 inch LOD Monitor 240 24 19 LCD Monta par UtraSharp E2408WFP 24 inch widescreen Dai Earphone Microphone Hawk Stereo Headset 933 Hawk Projector 3300 Projector SIM Card FarEasTone 36 SIM Card FarEasTone Chunghwa Telecom 3G SIM Card Chunghwa Telecom 4276 Westenhouse TC 37MPK VGAJHDMI Panasonic 098 36 Card mobile connect 220 USB Modem 36 220 HSDPA Huawei UMTS EDGE GPRS GSM USB Camera Ganon Digital US 860 IS Digital Compact Camera 8 0 Canon Megapixel CCD sensor DIGIC III with Face Detection AF AE FE 28mm wide angle lens with optical Image Stabilizer Media storage SD SDHC MMC MMCplus 225D32MB USB Flash Drive Transcend JetFlash 05820 Flash Drive VES 8GB Memory Key Transcend Apacer AH421 868 Apacer A Data PD16 Vista 1668 Transcend JetFiash 05820 Flash Drive V10 16GB Memory Kay Transcend USB HOD 25 Portable 80GB Hard Disk Transcend USB Hub and Others Huawei mobile connect E220 USB Modem 36 E220 HSDPA Huawei UMTS EDGE GPRS GSM PowerSy
33. ET LF W O BEZEL SATA FOR HF WINDOWS7 d HTS545016B9A300 F W C60F poora 2 22A0RTO F W 01 01A01 5 4 STANDARD BLACK TEXTURE UK ER B STANDARD BLACK TEXTURE RUSSIAN 117008 B STANDARD BLACK TEXTURE SWISS B STANDARD BLACK TEXTURE TAIWAN 1170 038 STANDARD BLACK TEXTURE THAILAND peatones STANDARD BLACK TEXTURE PORTUGAL Sano BLACK TEXTURE HERE Snare SE TENNA ZACAMERA FOR ara NONE 0 a 28 FOR WORLDWIDE NONE 3G AENA 220NIT 8 5 500 1 13580808 I Chapter 6 8 BATTERYSMODEM BOARD NONE 36 2 128 840381066 7 LF 12878 0 07UM 1 INO LF 64 16 0 055UM ACR256X64D3S 1066C7 LF 12878 0 07UM sonona ILF 12878 0 065UM hanaan ILF 12878 0 055UM LF 2568 00550 WCROPHONE z 3 2231001 MCROPHONE 2340544007 p EXA 212230001 MISCELLANEOUS 2 LCD COVER SPONGE LEFT lar PATO 001 E ECO COVER SPONGE RIGHT 7 002 h Leo screw russer auso1 001 NAME PLATE 355740 SCREWS 1 SCREW M2 5XL6 H 07 0 BVA 652081253 O 0013521 NYLOK CRF 6205475 h s
34. Ga Iniialize Multi Processor APIC son Enable external and GPU caches son Setup System Management Mode SMM EN Display extemal L2 cache size E Load custom defaults optional sch Display shadow area message Display possible high address for UMB recovery 70h Display error messages 72h Check for configuration errors 76h Check for keyboard errors TCh Sat up hardware interrupt vectors TER Initialize coprocessor if present son Disable onboard Super 10 ports and IRQs ath Late POST device initialization Chapter 4 91 E Detect and install extemal R5232 ports 838 Configure non MCD IDE controllers Bah Detect and install extemal parallel ports Initialize PC compatible PnP ISA devices 86h Recinitialize onboard VO ports E Configure Motherboard Configurable Devices optional 88h Initialize BIOS Area E Enable Non Maskable Interrupts EN Iniialize Extended BIOS Dala Area E Test and initialize 5 2 mouse sch Initialize floppy controller BEN Determine number of ATA drives optional son Initialize hard disk controllers En Initialize local bus hard disk controllers 828 Jump to UserPatch 93h Build MPTABLE for mull processor boards 95h Install CD ROM for boot E Clear huge ES segment register 878 Fixup Multi Processor table 98h 12 Search for option ROMs One long two short
35. LED BUTTON BOARD CABLESMICROPHONESSPEAKER WIO FINGER PRINT HOLE 001 WIRELESS LAN COVER 42 PAWO1 003 como MODULE BLU RAY COMBO MODULE SATA FOR WINDOWS ODD SONY BD COMBO 12 7MM TRAY DL 4X BC 5500H LF WO Bi BEZEL SATA FOR HF WINDOWS7 FLOS 8 COMBO 12 MM TRAVDLARDSFEISLF WO d BEZEL SATA FOR WINDOWS ODD HLDS COMBO 127MM TRAY BL WO d BEZEL 1 00 SATA FOR HF WINDOWS7 K6 00400 004 h eeu INTEL cone s sto 2536 ARRANDALE hy 85304 FGA 2136 TA ARRANDALE TI 32001 DM ENS hy CORE T 350M PGA 2286 38W ARRANDALETIO KG 3600T DM raus INTEL GORE TS 430M PGA 2258 ARD UP TO SC 2536 ARRUNDALE MLS ou nes cone 55204246 ARRANDALE h eru reL cone PGA 2666 ARRANDALE am KO 02001 DM DEA 1 ove Rw SUPER MULT MODULE SATA FOR WINDOWS 600 TOSHIBA SUFER MULTI DRIVE TRAY DLXTS y pags 833 LF wi BEZEL SATA FOR HF WINDOWST Chapter 6 DVD RW DRIVE ODD PANASONIC SUPER MULTI DRIVE 127MM TRAY DL 8X 2 2890 LF W O BEZEL SATA HF WINDOWS 7 2 LF W O BEZEL SATA FOR HF WINDOWS7 SURED Nee 2 7585H LF W O BEZEL SATA FOR HF WINDOWS7 SUSE N
36. Please note that WHEN ORDERING FRU PARTS you should check the most up to date information available on your regional web or channel For whatever reasons a part number change is made it will not be noted an the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list ofthis printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to retum the defective parts you should follow the local government ordinance or regulations on how to dispose it property or follow the rules set by your regional Acer office on how to retur iL Chapter 6 109 Exploded Diagram Mom Part Name REF Moca 2 Hinge LAssy Module a Bezel Assy Module 4 Keyboard Modulo 5 Assy module 6 MB Assy Module E 7 Hain Assy module 8 Lease Assy module door Assy module Had Daor Assy module 21 11 BS HDD Assy module 12 55000 Assy Modus BTV Assy module 34 65 middie Assy 16 LED Assy Maucle 36 Hinge R Assy Moudle Chapter 6 FRU List Aspire 5740 5740D 5340 Series FRU List 1 ACER ASPIRE 5740 UMACBB JV50 CP NO LX PM902 064 88 ADAPTER ADAPTER 6
37. S It is used to boot up the system with minimum BIOS initialization Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed BIOS Recovery Hotkey The system provides a function hotkey Fn Esc for enabling the BIOS Recovery process at system power on during BIOS POST To use this function the AC adapter and the battery must be connected If this function is enabled the system will force the BIOS to enter a special BIOS block called Boot Block Steps for BIOS Recovery by Crisis Disk Before doing this prepare Crisis Disk refer to the Steps for Creating the Crisis Disk in Windows XP Vista section below and keep it ready in hand Follow these steps for BIOS recovery 1 Power off the system 2 Connect a removable USB storage device containing the Crisis Disk to USB port connected to the BIOS flash failed system 3 Under power off state press and hold Fn Esc and then press the power button The system should be powered on with the Crisis BIOS Recovery process 4 BIOS Boot Block starts to restore the BIOS code from the Crisis Disk to BIOS ROM on the failed system 5 After the crisis flashing process is finished the system will restart After the Crisis Recovery process is finished the system should have a successful and workable BIOS after power on The user can then update the latest BIOS version for this system using the regular BIOS flashing pro
38. Systen Setup and save your changes ta enis The table below describes the parameters in this screen Ext Saving Changes Exit System Setup and save your changes to CMOS Discarding Changes Exi without saving setup data to CMOS Load Setup Default Load default values for all SETUP tem Discard Changes Load previous values from CMOS for all SETUP lems Save Changes Save Setup Data to CMOS 30 Chapter 2 BIOS Flash Utility The BIOS flash memory update is required for the following conditions New versions of system programs New features or options Restore a BIOS when it becomes corrupted Use the Flash utility to update the system BIOS flash ROM NOTE If you do not have a crisis recovery disk at hand Ihen you should create a Crisis Disk See Creating the Crisis Disk in Windows on page 104 before you use the Flash NOTE Do not install memory related drivers XMS EMS DPMI when you use the Flash NOTE Please use the AC adaptor power supply when you run the Flash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot Ihe system because the BIOS is not completely loaded Follow the steps below to run the Flash utility 1 Rename the BIOS as 3000000 2 Copy the XXXXXXX FD to a bootable USB device containing the Crisis Disk 3 Tum off the system power 4 Insert the USB device
39. Weight 2 8 kg 6 16 bs with amp ce battery pack NOTES 1 means only for certain models 2 The specifications listed above are for reference only The exact configuration of your PC depends on the model purchased Chapter 1 3 System Block Diagram JV50 CP Block Diagram Tn CPU Arrandale Clarksfield TI 4 Chapter 1 Your Acer Notebook tour After setting up your computer as illustrated in Ihe Just for Starters poster let us show you around your new Acer notebook Top View a Acer Crystal Eye webcam Web camera for video communication 2 Display screen Also called Liquid Crystal Display LCD displays computer output configuration may vary by model Power button Tums Ihe computer on and 3 gj Wises LAN Enablestisables the wireless LAN funcion Indicates the satus of wireless LAN communication communication buttonfindieator Bluetooth Enables disables the Bluetooth function Indicates the status of Bluetooth Q buttonfindieator Re Launches Acer Backup Management for three step data backup Chapter 1 5 HDD Tndicates when the hard disk dnve is
40. al Release Release Button b Release by ATAPI command c Emergency Release Power Requirement Input Vollage 5V 5 Operating Audio Interface Audio Controller Realtek ALC272 Audio onboard or optional Builtin Mono or Stereo Stereo Resolution 18 bit stereo full duplex Compatibility HD audio Interface S PDIF output for or 3 content Sampling rate THz resolution VSR Variable Sampling Rate Internal microphone Yes Internal speaker Quantity Yesi2 1 2W speakers 18 Chapter 1 Video Chipset UMA PARK XT 40nm 29mm 29mm M2 package AMD MADISON PRO 40nm 29mm 29mm M2 package Memory size 168 0083 System Board Major Chips PCH IC PCH 55 MM904529 B3 MODEM Foxconn Delph AMS V2H 1 5 3 3V AUS T60M951 36 Lite On Conexant Unizion1 5_3 3V AUS 8852476006 Bluetooth Foxconn Bluetooth 2046 V2 11 Wireless 802 11 bigin Foxconn Atheros XB63 Atheros HB93 1X2 BGN EM306 Foxconn 802 118GN BCM 43225 BGN Sin 1 Card Reader 06433 Audio Codec Realtek ALC272 Keyboard Keyboard controller NPCETBIB Total number of Keypads 103 104 107 keyboard Windows logo Key Yes Internal amp external keyboard work simultaneously Plug USB keyboard to the USB port directly Yes Battery Vendor Panasonic Sony Sanyo Simplo Battery Type Lion Pack capacity 6 4400mAh
41. aos WIRELESS LAN BOARD FOXCONN 802 BGN BOM 43225 2X2 coo 066 BGN HM T77H103 00 CABLES BLUETOOTH BOARD CABLE 04 FINGER PRINT TP BUTTON BAORD CABLE Iso rawon oos LED SUTTON BOARD CABLE EXE 2 LED BUTTON BOARD CABLE 4606101 jz LED LODICAMERA CABLE 30466021 E CED LOD CAMERA CABLE 749001011 2 MODEM CABLE 504664 001 MODEM CABLE CABLES POWER CORD 10A 250V ARGENTINE ZAER POWER CORD 10A 125V US m EB power conn 10A 125V 3PIN US BK 270151841 1 POWER CORD 7A 250V 2FIN KOREAN 87151851 POWER CORD 250V SEIN UK 7018854 POWER CORD SA 250V 3PIN UK BK roster 1 POWER CORD 125V JAPAN 701518551 7 CORD 10 3PIN DENMARK 701518581 POWER CORD 10A 250V DENMARK EK EDESA POWER CORD 10A 250V SPIN BK SOUTH AFRICA EEG POWER CORD 16 250V SOUTH AFRICA BK 27151881 1 POWER CORD 30A 280V SWISS 701518581 POWER CORD 10A 250V SPIN SWISS BK ZAER POWER CORD 250V SPIN CHINA POWER CORD 10A 250V SPIN CHINA BK 701518701 POWER CORD 250V 3PIN EUR BK POWER CABLE 16A 250V 3PIN EUR BK pror POWER CORD 10A 250V 3PIN ITALY EEN POWER CORD 10A 250V ITALY EK prowern POWER CORD 25 250V AUSTRALIA 70518621 POWER CORD 254 250V SOUTH AFRICA BK NDIA EE POWER CORD 10A 250V SOUTH AFRIC
42. b items under each device will not be shown ifthe device control is set to disable or auto This is because the user is not allowed to control the settings in these cases Chapter 2 25 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized User Passuord 1 Sel User Password Password on Hoot Supervisor Password Is Clear Item Specific Help Clear Supervisor Password E fa lk hole setup utility It can be used to boot up when Passuord om boot is enabled NOTE Please refer to Remove HDD BIOS Password section if you need to know how to remove HDD BIOS Password The table below describes the parameters in this screen Settings in boldface are the default and suggested parameter settings Supervisor Password ls Shows the setting of the Supervisor password Clear or Set User Password ls Shows the setting of the user password Set Supervisor Password Press Enter to set the supervisor password When set this password protects the BIOS Setup from unauthorized access The user can not either enter the Setup menu nor change the value of parameters Sel User Password Press Enter to set the user password When user password is sel this password protects the BIOS Setup from unauthorized access The user can enter Setup menu only and doe
43. cess Creating the Crisis Disk in Windows Follow these steps to create the Crisis Disk 1 Prepare a removable USB storage device size greater than 10MB Note that all data on the USB storage device will be cleared during the creation of the Crisis Disk 2 Set up another computer loaded with the same Windows operating system 104 Chapter 5 3 Decompress the Crisis Package Source Select WINCRIS EXE and then select Run as administrator under Windows ng pr ri cu a IE D d Ban ET 108 7 The Crisis Disk will be created after few seconds Pre Fat efecto ve cen er PLEASERE PLUG IN THE REMOVASLE Lx T Copes Tre En Fio 111222 m Press No if you do not want to create another Crisis Disk reae a mn del ign ern T mucama 108 Chapter 5 8 Reconnect the USB removable storage device and check if it contains the 3 files shown in the following figure al PEREDA al ee ES o OS I S MINDOSSUS 4 2208 System Fie ABUDSAMLEM Application me Chapter 5 107 108 Chapter 5 FRU Field Replaceable Unit List This chapter gives you the FRU Field Replaceable Unit listing in global configurations of Aspire 5740 5740D 5340 Series Refer to this chapter whenever ordering for parts to repair or for RMA Return Merchandise Authorization
44. crew masx 6512533100 fi Screw nas jes 52230 i SCREW WAFER NI 65 SASSZARO i SCREW MACH WAFER MEXLA NI SPEAKER p SPEAKER ON LOWER CASE oor SPEAKER ON UPPER CASE Es PAWoT 002 Chapter 6 17 Model Definition and Configuration Appendix A 18 wxipueddy Aspire 5740 57400 5340 NOTE All models have following common specifications reader 5 in 1 wireless LAN 3rd WiFi 2x2 BGN NB chipset 55 battery 6 2 2 xipueddy oz xipueddy zu ez var
45. display as following Setup Notice Changes have been saved continue The password setting is complete after Ihe user presses F10 If the current password entered does not match actual current password the screen will show you the Setup Warning Setup Warning Invalid password Re enter Password continue If the new password and confirm new password strings do not match the screen wil message I display the following Setup Warning Password do not match Re enter Password Chapter 2 Boot This menu allows the user to decide the order of boot devices to load the operating system Bootable devices includes the diskette drive in module bay the onboard hard disk drive and the CD ROM in module bay Item Specific Help gt HCH Control Sub tenu gt Uideo Intel IGD Control Sub Henu These items contral PCH Control Sub Hemi CPU parameters ACPI Control Sub Menu gt Thernal Configuration Video Repost Port 80h Cycles ILPC Bust 595 Clock Chip Program PLLA Spread Spectrum Mode tore DB 800 Clock Chip IProgranl Chapter 2 29 Exit The Exit screen contains parameters that confirmed or discard the changes made to the parameters in the BIOS Setup Utility Information Save Changes Exit Discarding Changes Load Setup Defaults Discard Changes Ttem Specific Help Exit
46. e This field shows the model name of the Optical device installed in the system System BIOS Version Displays system BIOS version BIOS Version This field displays the VGA firmware version ofthe system Ver This field shows the Keyboard Serial Number field displays the serial number of this unit Asset Tag Number This field displays the asset tag number of tha system Produet Name This field shows product name of the system Manufacturer Name This field displays the manufacturer f this system UUID Number Universally Unique identifier UUID is an Identifier standard used in software construction standardized by the Open Software Foundation OSF as part of the Distributed Computing Environment DCE Chapter 2 23 Main The Main screen allows the user to set the system time and date as well as enable and disable boot menu SATA mode and recovery Security Item Specific Help GB System Date 11724720091 lt Shift Tab gt or lt Enter gt selects field F12 Boot Menu Disabled D2D Recovery Enabled Mode Enabled NOTE The screen above is for your reference only Actual values may differ 2 Chapter 2 The table below describes the parameters in this screen Settings in boldface are the default and suggested parameter settings System Time Sets
47. e settings in Windows Control Panel Using the Keyboard The keyboard has full sized keys and an embedded numeric keypad separate cursor lock Windows function and special keys Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and Caps Lock When Caps Lock is on all aiphabelic characters typed are in uppercase Num Lock When Num Lock is on the embedded keypad is in numeric mode The keys lt Fn gt lt F11 gt function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad NOTE lt Fn gt F11 works only for certain models Scroll Lock Fn When Scroll Lock is on Ihe screen moves one line up or down when you press lt F12 gt the up or down arrow keys respectively Scroll Lock does not work with some applications The embedded numeric keypad functions like a desktop numeric keypad It is indicated by small characters located on the upper right comer of the key caps To simplify the keyboard legend cursor control key symbols are not printed on the keys Number keys on numbers in normal manner embedded keypad Cursor coniral Keys on Hold lt Shift gt while using cursor Hold Fn while using cursor embedded keypad control keys control keys Chapter 1 Wi Ma
48. e the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 Use the up down keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Password box appears Set Supervisor Password Enter current password Enter New Password Confirm New Password 2 the current password in the Enter Current Password field and press Enter Press Enter twice without typing anything in the Enter New Password and Confirm New Password fields The computer then sets the Supervisor Password parameter to Clear 4 When you have changed the settings press F10 to save the changes and exit the BIOS Setup Utility Changing a Password 1 Use the up down keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Password box appears Chapter 2 27 Set Supervisor Password Enter current password Enter New Password Confirm New Password 2 the current password in the Enter Current Password field and press Enter Type a password in the Enter New Password field Retype the password in the Confirm New Password field 4 Presse After setting the password the computer sets the User Password parameter to Set 5 If desired you can enable the Password on boot parameter 6 When you are done press F10 to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will
49. e volume button board from the latch 1 Siver 8844552 480 48 Chapter 3 12 Detach the volume button board from the middle cover 1 Removing the Keyboard See Removing the Battery Pack on page 36 See Removing SD Dummy Card on page 37 See Removing the DIMM Module on page 38 See Removing the Back Cover on page 39 See Removing the Hard Disk Drive Module on page 40 See Removing the WLAN Modules on page 43 See Removing the Optical Drive Module on page 44 See Removing the Middle Cover on page 47 Release the keyboard from the latches and tum it over on the touchpad area Chapter 3 49 Removing the LCD Module See Removing the Battery Pack on page 36 See Removing the SD Dummy Card on page 37 See Removing the DIMM Module on page 38 See Removing the Back Cover on page 39 See Removing the Hard Disk Drive Module on page 40 See Removing the WLAN Modules on page 43 See Removing the Optical Drive Module on page 44 See Removing the Middle Cover on page 47 See Removing the Middle Cover on page 47 50 Chapter 3 10 Release the cables from the latches 11 Carefully pull out the wireless antenna cables from the hole s 12 Release the cables from the latches Chapter 3 51 13 Tum over the system and remove the two screws A from the bottom of the left and right hinges
50. ee Removing the SD Dummy Card on page 37 See Removing the DIMM Module on page 38 See Removing the Back Cover on page 39 See Removing the Hard Disk Drive Module on page 40 See Removing the WLAN Modules on page 43 See Removing the Optical Drive Module on page 44 See Removing the Middle Cover on page 47 See Removing the Keyboard on page 49 10 See Removing the LCD Module on page 50 11 See Removing the LCD Bezel on page 75 12 See Removing the LCD panel with the Brackets on page 76 13 Remove the web camera module from the LCD module back caver NOTE The web camera module is glued to the LCD module back cover only remove the web camera module if itis defective 82 Chapter 3 Troubleshooting Use the following procedure as a guide for computer problems NOTE The diagnostic tests are intended to test only Acer products Non Acer products prototype cards or modified options can give false errors and invalid system responses 1 Obtain the failing symptoms in as much detail as possible 2 Verity the symptoms by attempting to re create the failure by running the diagnostic test or by repeating the same operation 3 Use the following table with the verified symptom to determine which page to go to Power failure The power indicator does Inot go on or stay on Power System Check on page 85 POST does nat complete No beep or error cod
51. em board CPU ID System board Test Falled DIMM System board Software NMI Failed DIMM System board Fail Safe Timer NMI Failed DIMM System board Device Address Conflict Run Load Default Settings in BIOS Setup RTC battery System board Allocation Error for device Run Load Default Settings in BIOS Setup RTC battery System board Failing Bis DIMM ios ROM System board Fixed Disk n None Invalid System Configuration Data BIOS ROM System board device IRQ conflict Run Load Default Settings in BIOS Setup Utility RTC battery System board Operating system not found Enter Setup and see if fixed disk and drive are properly identified Diskette drive Hard disk drive System board 88 Chapter 4 Error Message List No beep power on Indicator turns off and LCD is blank Power source battery pack and power adapter See Power System Check on page 85 Ensure every connector is connected tightly and correctly Reconnect the DIMM LED board System board power on indicator tums on and LCD is blank Power source battery pack and power adapter See Power System Check on page 85 Reconnect the LCD connector Hard disk drive ILCD inverter ID ILCD cable LCD Inverter System board beep power on indicator tums on and LCD is blank
52. emet TO TOU T000 based network 37 HDMI port Supports high definition digital video connections 3 qp Pueden 780 por Connects to a display device 6 external monitor LED projector 5 USB20pons Connect to USB Z0 devices e g USB mouse USE G Trein jack Accepts audio line in devices 6 9 audio CD player stereo walkman mp3 player Microphone in jack Accepts inputs from external microphones EOS AS SPD pon Chapter 1 7 Right view 2 345 678 1 USB 2 0 ports Connect to USB 2 0 devices e g USB mouse USB camera 2 Optical drive Internal optical drive accepts CDs or DVDs 3 Optical disk access Indicator Lights up when the oplical drive is active 4 Optical drive eject button Ejecis the optical disk from the drive 5 Emergency eject hole Ejects the optical drive tray when the computer s tumed of Note Insert a paper clip to the emergency eject hole to eject the optical drive tray when the computer is rj a Modem 8 11 port Tonnecis lo a phone line Tog e Connects to a Kensington compallble computer security lock 8 Chapter 1 Base view 1 8 Battery bay Houses the computer s battery pack 2 Battery release latch Releases the battery for removal a 3 a Battery lock Locks Ihe battery in position y eem Houses Ihe computers hard disk secured wilh screws 5 Memory compariment Houses the computers main memo
53. es are indicated Self Test POST Error Message on page 86 Undetermined Problems on page 100 POST detects an error and displayed messages on screen Error Message List on page 87 Other symptoms Le LCD display problems lor others Power On Self Test POST Error Message on page 86 Symptoms cannot be re created intermittent problems Use the customerreported symptoms and go to Power On Self Test POST Error Message on page 86 Intermittent Problems on page 98 Undetermined Problems on page 100 Chapter 4 83 System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller driver or diskette A write enabled diagnostic diskette is required NOTE Make sure that the diskette does not have more than one label attached to it Multiple labels can cause damage to the drive or cause the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program 2 See if FDD Test is passed as the program runs to FDD Test 3 Follow the instructions in message window If an error occurs with the internal diskette drive reconnect the diskette connector on the system board It the error remains 1 Reconnect the external diskette drive DVD ROM module 2 Replace the external diskette drive CD ROM module 3 Replace the main board
54. es do not work reconnect Ihe cable connector and repeat the failing operation Memory Check Memory errors might stop system operations show error messages on the screen or hang the system 4 Boot from the diagnostics diskette and start the diagnostic program please refer to main board 2 Goto the diagnostic memory in the test items 3 Press F2 in the test items 4 Follow the instructions in the message window NOTE Make sure that the DIMM is fully installed into the connector A loose connection can cause an error Power System Check To verify the symptom of the problem power on the computer using each of the following power sources 1 Remove the battery pack 2 Connect the power adapter and check that power is supplied 3 Disconnect the power adapter and install the charged battery pack then check that power is supplied by the battery pack If you suspect a power problem see the appropriate power supply check in the following list Check the Power Adapter on page 85 Check the Battery Pack on page 86 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable See the following figure Pin 1 19 to 20 5V Pin 2 0V Ground 1 Ifthe voltage is not correct replace the power adapter 2 Ifthe voltage is within the range do the following Replace the System board Ifthe problem is not corrected see Undetermined Proble
55. f heatsink module For this section we are going to use the discrete model The UMA version looks like the picture below See Removing the Battery Pack on page 36 See Removing the SD Dummy Card on page 37 See Removing the DIMM Module on page 38 See Removing the Back Cover on page 39 1 2 3 4 5 See Removing the Hard Disk Drive Module on page 40 6 See Removing the WLAN Modules on page 43 7 See Removing the Optical Drive Module on page 44 8 Removing the Middle Cover on page 47 3 See Removing the Keyboard on page 49 10 See Removing the LCD Module on page 50 11 See Separating the Upper Case from the Lower Case on page 53 12 See Removing the Left Speaker Module on page 60 13 See Removing the USB Board Module on page 61 14 See Removing the Modem Module on page 63 15 See Removing the Bluetooth Module on page 64 16 See Removing the Right Speaker Module on page 66 70 Chapter 3 17 See Removing the Main Board on page 68 18 Disconnect the heatsink connector from the main board NOTE The Discrete system may be shipped with AMD PARK XT or AMD MADISON PRO Chapter 3 20 Carefully lift up the heatsink module Removing the CPU See Removing the Battery Pack on page 36 See Removing the SD Dummy Card on page 37 See Removing the DIMM Module on page 38 See Removing the Back Cover on page 39
56. ge 64 Release right speaker cables from the latches 66 Chapter 3 17 Disconnect the speaker cable fram its connector on the main board M2xLA 1 Black 16 kgtem 8600 12524 Chapter 3 67 19 Detach the right speaker module Removing the Main Board 4 See Removing the Battery Pack on page 36 2 See Removing the SD Dummy Card on page 37 3 See Removing the DIMM Module on page 38 4 See Removing the Back Cover on page 39 8 See Removing the Hard Disk Drive Module on page 40 6 See Removing the WLAN Modules on page 43 7 See Removing the Optical Drive Module on page 44 3 See Removing the Middle Cover on page 47 8 See Removing the Keyboard on page 49 40 See Removing the LCD Module on page 50 See Separating the Upper Case from the Lower Case on page 53 12 See Removing the Left Speaker Module on page 60 13 See Removing the USB Board Module on page 61 14 See Removing the Modem Module on page 63 15 See Removing the Bluetooth Module on page 64 16 See Removing the Right Speaker Module on page 65 68 Chapter 3 17 Remove one screw F securing the main board in place Siver 16 869552480 Peg tape ee ee 18 Lift the main board gently from the lower case Chapter 3 69 19 Carefully remove the main board Removing the Heatsink Module NOTE There are two version o
57. in keyboard keys Hold lt Fn gt while typing letters on Type the letters In normal embedded keypad manner indows Keys The keyboard has two keys that perform Windows specific functions Pressed alone this key has the same effect as clicking on the Windows Start button it launches the Start menu It can also be used with other keys to provide a variety of functions lt gt Open or close the Start menu D Display the desktop E Open Windows Explore lt gt lt F gt Search for a file or folder gt lt G gt Cycle through Sidebar gadgets gt lt L gt Lock your computer if you are connected to a network domain or switch users if you re not connected to a network domain gt M Minimizes all windows gt lt R gt Open the Run dialog box gt T Cycle through programs on the taskbar gt lt U gt Open Ease of Access Center gt X Open Windows Mobility Center gt lt BREAK gt Display the System Properties dialog box gt lt SHIFT M gt Restore minimized windows to the desktop gt TAB Cycle through programs on the taskbar by using Windows Flip 3 lt gt lt SPACEBAR gt Bring all gadgets to the front and select Windows Sidebar lt CTRL gt lt CTRL lt gt Use the arrow keys to cycle through programs on the taskbar by using Windows Flip 3 0 Note Depending on your edition of W
58. indows Vista some shortcuts may not function as described gt F Search for computers if you are on a network key This key has the same effect as clicking the right mouse button it opens the application s context menu 12 Chapter 1 Hot Keys The computer employs hotkeys or key combinations to access most of the computer s controls like screen brightness volume output and the BIOS utility To activate hot keys press and hold the lt Fn gt key before pressing the other key in the hotkey combination lt gt Y System Properties Starts System Properties for displaying system Information 4832 9 Bluetooh Enables disables the Bluetooth function lt gt FAS z Sleep Puls the computer in Sleep mode 2 lt gt lt Fa gt Display toggle Switches display output between the display screen external monitor if connected and both lt gt FO Screen blank Tums the display screen backlight off to save power Press any key to return TS 22 21 Tums Ihe speakers and EIE Brightness up Tnereases the screen brightness TET Brighiness down Decreases Ihe screen brightness Volume up increases the sound volume Volume down Decreases the sound volume Special Key only for certain models You can locate the Euro symbol and the US dollar sign at the upper center and or botto
59. inverter board Inverter board System board Power Related Symptoms Power shuts down during operation Power source battery pack and power adapter See Power System Check on page 85 Battery pack Power adapter Hard drive amp battery connection board System board The system doesnt power on Power source battery pack and power adapter See Power System Check on page 85 Battery pack Power adapter Hard drive amp battery connection board System board Chapter 4 95 Power Related Symptoms The system doesn t power off Power source battery pack and power adapter See Power System Check on page 85 Hold and press the power switch for more than 4 seconds System board Battery can t be charged See Check the Battery Pack Battery pack System board page 86 PCMCIA Related Symptoms System cannot detect the PC Card PCMCIA PCMCIA slot assembly System board PCMCIA slot pin is damaged PCMCIA slot assembly Memory Related Symptoms Memory count size appears different from actual size Enter BIOS Setup Utility to execute Load Default Settings nen reboot system DIMM System board Spoaker Related Symptoms In Windows multimedia programs no sound comes from the computer Audio driver Speaker System board Internal speakers make noise or emit sound Speaker System board Powe
60. ith a device such as the way it has been configured NOTE If the system fails after you make changes in the BIOS Setup Utility menus reset the computer enter Setup and install Setup defaults or correct the error 86 Chapter 4 Index of Error Messages Error Code 006 Equipment Configuration Error Causes 1 CPU BIOS Update Code Mismatch 2 IDE Primary Channel Master Drive Error THe causes will be shown before Equipment Configuration Error 110 Memory Error at Rasa 070 Real Time Clock Error 071 CMOS Battery Bad 072 CMOS Checksum Error 110 System disabled Incorrect password is specified No error code Battery critical LOW In this situation BIOS will issue 4 short beeps then shut down system no message will show No error code Thermal critical High In this situation BIOS will shut down system not show message Error Message List Failure Fixed Disk Reconnect hard disk drive connector Load Default Settings BIOS Setup Utility Hard disk drive System board Stuck Key see Keyboard or Auxiliary Input Device Check on page 84 Keyboard error see Keyboard or Auxiliary Input Device Check on page 84 Keyboard Controller Failed see Keyboard or Auxiliary Input Device Check on page 84 Keyboard locked Unlock key switch Unlock external keyboard Monitor type does not match CMOS
61. kette drives External display does not work correctly Press Fn FS LCD CRT Both display switching System board USB does nat work correctly System board Print problems Onboard Devices Configuration Run printer self test Printer driver Printer cable Printer System Board Serial or parallel port device problems Device driver Device cable Device System board Keyboard Touchpad Related Symptoms Keyboard one or more keys does not work Reconnect the keyboard cable Keyboard System board Touchpad does not work Reconnect touchpad cable Touchpad board System board Chapter 4 87 Modem Related Symptoms internal modem does not work correctly Modem phone port modem combo board System board NOTE If you cannot find a symptom or an error in this list and the problem remains ses Undetermined Problems on page 100 98 Chapter 4 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with hardware defect such as cosmic radiation electrostatic discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any e
62. ls 108 1044 107 key keyboard Mutigesture touchpad pointing device Audio Dolby optimized surround sound system with two built in stereo speakers Optimized 3 Generation Dolby Home Theatre audio enhancement TrueS t channel surround sound output High definition audio support SIPDIF Sony Philips Digital Interface support for digital speakers MS Sound compatible Bui in microphone Communication Integrated Acer Crystal Eye webcam WLAN Intel Centrino Advanced N 6200 Intel Centrino Wireless N 1000 bigin Acer InviLink Npify 802 11b gin Acer Invibink 802 11b19 WPAN Bluetooth 2 1 Enhanced Data Rate EDR WWAN UMTS HSPA at 850 900 1900 2100 MHz and quad band GSM GPRS EDGE 850 200 1800 1900 MHz LAN Gigabit Ethernet Wake on LAN ready Modem 56K ITU V 92 Wake on Ring ready Ports Multi n t card reader SD MMC MS MS PRO xD Four USB 2 0 ports HDMI port with HDCP support External display VGA port Headphonelspeakerline out jack with SIPDIF support Microphone in jack 5 Linedn jack Ethernet RU 45 port Modem Ru 11 port 2 Chapter 1 DC in jack for AC adapter Environment Temperature Operating 5 C to 35 C Non operating 20 C to 65 C Humidity non condensing Operating 20 to 80 Non operating 20 to 80 Dimension and weight Dimensions 383 W x 260 D x 26 37 mm 18 1 x 9 9 x 1 03 15 inches
63. m right of your keyboard The Euro symbol 1 Open a text editor or word processor 2 Either press on the keyboard or hold Gr and then press the lt 5 gt key at the upper center of the keyboard NOTE Some fonts and software do not support the Euro symbol Please refer to www microsoft com ypography fag fag12 htm for mare information The US dollar sign 1 Open a text editor or word processor 2 Either press lt gt at the bottom right of the keyboard or hold Shift and then press the 4 key at the upper center of the keyboard NOTE This function varies according to the language settings Chapter 1 13 Hardware Specifications and Configurations Processor CPU type Aspire 5740 Intel Core 18 540M 2 536 Aspire 57406 Intel Core i3 330M PGA 2 136 aM Intel Core i5 520M 2 46 3M Intel Core 15 540M 2 536 3M Core logic PCHIHMSS Express chipset CPU package PGA 988 GPU core voltage CPU Fan True Value Table 45 50 0 3000 29 55 66 0 3300 68 74 3300 3800 38 78 83 3800 4100 40 86 91 4100 4800 20 Throttling 50 On 99 OFF Bios BIOS vendor C OS shut down at 105 shot down at 110 C BIOS Version System Memory Memory controller Built in Memory size OMB no on board memory DIMM socket number Z sockets Supports memory size per socket 2048 Supports maximum mem
64. mmy Card 37 Removing the DIMM Module 38 Removing the Back Cover 39 Removing the Hard Disk Drive Module 40 Removing the WLAN Modules 43 Removing the Optical Drive Module 44 Main Unit Disassembly Process 46 Main Unit Disassembly Flowchart 46 Removing the Middle Cover 47 Removing the Keyboard 49 Removing the LCD Module 50 Separating the Upper Case from the Lower Case 53 Removing the Touchpad and Touchpad Button Boards 57 Removing the Left Speaker Module 60 Removing the USB Board Module 61 vir Table of Contents Removing the Modem Module Removing the Bluetooth Module Removing the Right Speaker Module Removing the Main Board Removing the Heatsink Module Removing the CPU LCD Module Disassembly Process LCD Module Disassembly Flowchart Removing the LCD Bezel Removing the LCD panel with the Brackets Removing the LCD Brackets Removing the FPC Cable Removing the Antennas Removing the Web Camera Troubleshooting System Check Procedures External Diskette Drive Check External CD ROM Drive Check Keyboard or Auxiliary Input Device Check Memory Check Power System Check Touchpad Check Power On Self Test POST Error Message Index of Error Messages Phoenix BIOS Beep Codes Index of Symptom to FRU Error Message Intermittent Problems Undetermined Problems Connector Locations Main Board Clearing Password Check and BIOS Recovery Clearing Password Check BIOS Recovery by Crisis Disk FRU Field Replaceable Unit List Ex
65. moving the DIMM Module on page 38 See Removing the Back Cover on page 39 See Removing the Hard Disk Drive Module on page 40 See Removing the WLAN Modules on page 43 See Removing the Optical Drive Module on page 44 See Removing the Middle Cover on page 47 See Removing the Keyboard on page 49 10 See Removing the LCD Module on page 50 11 Remove the four screw covers from the top and bottom of the LCD bezel 25x 2 Black 30kgLcm 86 00612 536 Chapter 3 75 13 Carefully pry open the LCD bezel and remove it from Ihe LCD panel Removing the LCD panel with the Brackets See Removing the Battery Pack on page 36 See Removing the SD Dummy Card on page 37 See Removing DIMM Module on page 38 See Removing the Back Cover on page 38 1 2 3 4 5 See Removing the Hard Disk Drive Module on page 40 6 See Removing the WLAN Modules on page 43 7 See Removing the Optical Drive Module on page 44 8 See Removing the Middle Cover on page 47 3 See Removing the Keyboard on page 49 10 See Removing the LCD Module on page 50 11 Removing the LCD Bezel on page 75 12 See Removing the LCD panel with the Brackets on page 76 76 Chapter 3 13 Disconnect the cable from the web camera 14 Remove the four screws securing the LCD assembly 25 2 Black 30 86 00 12 Chapter 3
66. ms page 100 Ifthe voltage is not correct go to the next step NOTE An audible noise from the power adapter does not always indicate a defect 3 Ifthe power on indicator does not light up check the power cord of the power adapter for correct continuity and installation 4 Ifthe operational charge does not work see Check the Battery Pack on page 86 Chapter 4 85 Check the Battery Pack To check the battery pack do the following From Software 1 Check out Ihe Power Management in control Panel 2 In Power Meter confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct 3 Repeat the steps 1 and 2 for both battery and adapter 4 This helps you identify first the problem is on recharging or discharging From Hardware 1 Power off the computer 2 Remove the battery pack and measure the voltage between battery terminals 1 and 6 ground 3 Ifihe voltage is still less than 7 5 Vdc after recharging replace the battery check the battery charge operation use a discharged battery pack or a battery pack that has less than 50 of the total power remaining when installed in the computer If the battery status indicator does not light up remove the battery pack and let it return to room temperature Re install Ihe battery pack Ifthe charge indicator stil does not light up replace the battery pack If the charge indicator still does not light up
67. nc 05820 4 Por min HUBIHUTSTW While EEN Tachworks 4 Pon USBZ 0 Mini HUB OWAPTUSBAB USB Keyboard Mouse First Wheel Mouse Logitech Intome Navigator Keyboard Logitech Dail L30U ON242F USB Kaybaord USE ODD DVD R RW 05520 Plextor USB Printer Deskjet 4280 Primer Scanned Copier 1200 24000 USB Speaker Joystick Fun USB Speaker JST200UA g Dall USE Speaker par USB Storage Drive SIN 1 Flash Card 152 Appendix B Wireless Printer Photosmart C309 CC35A Allin One Printer 4x6 photos CD HP DVD Quick Forms ScanneriCopier Fax Port USB2 0 EtherneyPitBrldge 802 11 8T Photosmart C4580 Al in One Printer 456 photos Scanner Copier PortUSB2 0 802 119 b Memory Card Memory Card Multimedia Card RSMMC 128 Memory Card Sandisk RS MMC Mobile 256MB Memory Card Par Transcend plus 468 Card Transcend Turbo 200 268 Card ADATA 80 Card 168 SD PRO Memory Card IRIDATA SanDisk muli use SD Ciass2 Memory Card 266 SanDisk SD card 26 150x Hi Speed Apacer SanDisk microSDHC 468 Card with Adapter SanDisk Kingston SDHC SD4 3268 Card Kingston Memory Stick Figh speed 168 Memory sick Pro Duo Lexar MS PRO Dou 268 High Speed sony NS PRO 268 Memory Card SONY SanDisk Meomry Slick Micro 2 868 Card SanDisk XD Card OLYMPUS XD Picture Card
68. ng the Battery Pack on page 36 See Removing the SD Dummy Card on page 37 See Removing the DIMM Module on page 38 See Removing the Back Cover on page 39 See Removing the Hard Disk Drive Module on page 40 See Removing the WLAN Modules on page 43 See Removing the Optical Drive Module on page 44 See Removing the Middle Cover on page 47 See Removing the Keyboard on page 49 10 See Removing the LCD Module on page 50 11 See Separating the Upper Case from the Lower Case on page 53 60 Chapter 3 12 Remove the two screws E securing the left speaker module and remove it from the upper case Black 16 86 00 13 13 Detach the left speaker module Removing the USB Board Module See Removing the Battery Pack on page 36 See Removing the SD Dummy Card on page 37 See Removing the DIMM Module on page 38 See Removing the Back Cover on page 38 1 2 3 4 S See Removing the Hard Disk Drive Module on page 40 6 See Removing the WLAN Modules on page 43 7 See Removing the Optical Drive Module on page 44 8 See Removing the Middle Cover on page 47 3 Removing the Keyboard on page 49 10 See Removing the LCD Module on page 50 11 See Separating the Upper Case from the Lower Case on page 53 Chapter 3 61 12 Disconnect the cables fram the USB board module 1 Siver 16 85
69. note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines Table of Contents System Specifications Features Dimension and weight System Block Diagram Your Acer Notebook tour Closed front view Rear view Left view Right view Base view Indicators Easy Launch Buttons Touchpad basics with two click buttons Using the Keyboard Lock Keys and embedded numeric keypad Windows Keys Hot Keys Special Key only for certain models Hardware Specifications and Configurations 336 2 2 System Utilities 21 BIOS Setup Utility 24 Navigating the BIOS Utility 22 Information 23 Main 24 Security 26 Boot 29 Exit 30 BIOS Flash Utility 31 Remove HDD Password 32 Disassembly Reguirements 33 Machine Disassembly and Replacement 33 General Information 34 Pre disassembly Instructions 34 Disassembly Process 34 External Module Disassembly Process 35 External Modules Disassembly Flowchart 35 Removing the Battery Pack 36 Removing the SD Du
70. ny of the menu options to go to the Exit menu In any menu you can load default settings by pressing F9 You can also press F10 to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter itis enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters are found in the Item Specific Help part of the screen Read this carefully when making changes to parameter values Please note that system information is subject to different models 22 Chapter 2 Information The Information screen displays a summary of your computer hardware information one a Gemine Intel 00 CPU 000 e 1 076 1860 MHz Hitachi HISSAS016898300 51 None HL DT STDUDROM GT3ON 35 System BIOS Version U0 04y UGA BIOS Version 1854 KHC Version 93 045 Serial Nunber 81460010016937100212000 Asset Number No Asset Tag Aspire Manufacturer Name ed4612c0 a4a6 11de b376 9448 5349076 NOTE The system information is subject to different models CPU Type This field shows the CPU type and speed ofthe system Speed This field shows the speed of the CPU IDEO Model Name This field shows the model name of HDD installed on primary IDE master IDET Model Name Thi field shows the model name of HDD installed on secondary IDE master ATAPI Model Nam
71. or from the main board and remove the microphone Chapter 3 55 17 Remove the ten screws A securing the lower case to the upper case 28 18 10 Black 3 0 kgf om 8600 34738 18 Gently detach the upper case from the lower case 19 Remove the upper case 56 Chapter 3 Removing the Touchpad and Touchpad Button Boards See Removing the Battery Pack on page 36 See Removing the SD Dummy Card on page 37 See Removing the DIMM Module on page 38 See Removing the Back Cover on page 39 See Removing the Hard Disk Drive Module on page 40 See Removing the WLAN Modules on page 43 See Removing the Optical Drive Module on page 44 See Removing the Middle Cover on page 47 See Removing the Keyboard on page 49 10 See Removing the LCD Module on page 50 11 See Separating the Upper Case from the Lower Case on page 53 12 Release the latch and disconnect the cable from the touchpad button board Chapter 3 14 Release the touchpad button board metal bracket from the latches and detach it from the upper case Chapter 3 WARNING The touchpad board is glued to the upper case only remove the touchpad board if it is defective Chapter 3 59 17 Detach the touchpad board from the upper case above Please detach the circuit boards and follow the local regulations for disposal Removing the Left Speaker Module See Removi
72. ory size 4G for 64bit OS with two 268 SODIMM Supports DIMM type DDR 3 synchronous DRAM Supports DIMM Speed 1066 Supports DIMM voltage 18V Supports DIMM package 240 soDIMM Memory module combinations You can install memory modules In any combinations as long as they match the above specifications 14 Chapter 1 Memory Combinations OMB 1024 1024 0 2048MB 2048 1024 0 1024 1024MB 1024 2048 1024 2048MB 3072 2048MB 0MB 2048 2048MB 1024 3072 204848 2048MB 4096MB reversed LAN Module NOTE Above table lists some system memory configurations You may combine DIMMs with various capacities to form other combinations On above table the configuration of slot 1 and slot 2 could be TAN Chipset Broadcom 57780 Supports LAN protocol 10100 1000 Mbps TAN connector type RS TAN connector location Left side Features Integrated 10 100 BASE T transceiver Wake on LAN support compliant with ACPI 2 0 PCI v2 2 Bluetooth Interface Chipset Foxconn Bluetooth BRM 2046 BT2 1 T60H928 33 flw 861 Data throughput 723 bps full speed data rate Protocol Bluetooth 2 1 Interface USB 11 Connector type USB Wireless Module 802 11b g n Chipset Wireless LAN Atheros HB93 1x2 BGN HM EM306 LAN Intel WLAN INT1000HBG Foxconn Wirels
73. ploded Diagram FRU List Model Definition and Configuration Aspire 5740 57400 5340 Test Compatible Components Hardware Device Tests Online Support Information Index 63 64 66 68 70 72 74 74 75 76 78 79 80 82 83 84 84 84 84 85 85 86 86 87 90 95 99 100 101 101 103 103 104 109 110 111 118 119 151 152 155 157 System Specifications Features Below is a brief summary of the computer s many features Platform Intel Core 17 processor Intel Core processor Intel Core i3 processor Mobile Intel HM55 Express Chipset Acer InviLink 802 11b gin Acer InviLink 802 11b g System memory Dual Channel SDRAM support Up to 4 GB of DDR3 1066 MHz memory upgradeable to 8 GB using two soDIMM modules Up to 2 GB of DDR3 1066 MHz memory upgradeable to 4 GB using two soDIMM modules Display 156 HD 1366 768 16 9 aspect ratio Graphics ATI Mobility Radeon HD 5650 ATI Mobility Radeon HD 5470 Intel Graphics Media Accelerator gt Screen resolution support For UMA 1366768 13607788 12807768 12807720 1024768 For Discrete 1366768 1360768 1280768 12807720 1024768 1024600 800 600 Chapter 1 1 Storage subsystem 25 hard disk drive Optical drive options Blu ray Disc DVD Super Multi double layer drive DVD Super Multi double layer drive Multiin t card reader Special keys and contro
74. r Management Related Symptoms The system wil not enter hibernation See Save lo Disk 547 on page 20 Keyboard if control is from the keyboard Hard disk drive System board The system doesn t enter hibernation mode and four short beeps every minute Press Fn 0 and see if the computer enters hibernation Imode Touchpad Keyboard Hard disk connection board Hard disk drive System board The system doesn t enter standby mode after closing the LCD See Save to Disk 54 on page 20 LCD cover switch System board 96 Chapter 4 Power Management Related Symptoms The system doesnt resume from Ihibernation mode See Save lo Disk S4 on page 20 Hard disk connection board Hard disk drive System board The system doesn t resume from standby mode after opening the LCD See Save to Disk SA on page 20 LCD cover switch System board Battery fuel gauge in Windows doesn t go higher than 90 Remove battery pack and let it cool for 2 hours Refresh battery continue use battery until power off then charge battery Battery pack System board System hangs intermittently Reconnect hard disk CD ROM drives Hard disk connection board System board Poripheral Related Symptoms System configuration does not match the installed devices Enter BIOS Setup Ulility to execute Load Default Settings reboot system Reconnect hard diskCD ROM dis
75. ration Intel is registered trademark of Intel Corporation Pentium and Pentium are trademarks of Intel Corporation Other brand and product names are trademarks and or registered trademarks of their respective holders Conventions The following conventions are used in this manual SCREEN MESSAGES Denotes actual messages that appear NOTE Gives bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you lo do specific actions relevant to Ihe accomplishment of procedures Preface Before using this information and the product it supports please read the following general information 1 This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acers global product offering To better fit local market requirements and enhance product competitiveness your regional office MAY have decided to extend the functionality of a machine e g add on card modem or extra memory capability These LOCALIZED FEATURES will NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnelichannel to provide you with further technical details Please
76. rror is detected replace the FRU Rerun the test to verify that there are more errors Chapter 4 99 Undetermined Problems The diagnostic problems does not identify which adapter device failed which installed devices are incorrect whether a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that attached devices are supported by the computer NOTE Verify that the power supply being used at the time of the failure is operating correctly See Power System Check on page 85 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices Non Acer devices Printer mouse and other extemal devices Battery pack Hard disk drive DIMM CD ROMIDiskette drive Module Cards 4 Power on the computer 5 Determine if the problem has changed 6 Ifthe problem does not recur reconnect the removed devices one at time until you find the failing FRU 7 Ifthe problem remains replace the following FRU one at a time Do not replace a non defective FRU System board LCD assembly 100 Chapter 4 Connector Locations Main Board Top View 1 SPKR L1 Left speaker cable connector 2 ker Ke
77. rt 46 media access on indicator 6 Memory Check 85 Menu Boot 29 menu Exit 30 Information 23 Security 26 Middle cover removing 47 119 Model Definition 118 notebook tour 5 num lock on indicator 6 Online Support information 155 password changing 27 removing 27 setting 27 Power System Check 85 Battery Pack 86 Power Adapter 85 Processor 14 Screw List 34 speakers hotkey 13 System 4 Block Diagram 4 System Check Procedures 84 System Memory 14 System Utilities 21 Test Compatible Components 151 Touchpad Check 86 Troubleshooting 83 TV Tuner Board 40 Undetermined Problems 100 utility BIOS 21 31 view front 7 left 7 rear 7 right 8 view top 5 158
78. ry 1 Ventilation slats and cooling Enable Ihe computer to stay cool even after prolonged use fan Note Do nat cover or obstruct the opening of the fan Chapter 1 Indicators The computer has several easy to read status indicators The front panel indicators are visible even when the computer cover is closed Power Indicates the computers power status Batey Indicates he computers battery status 1 Charging The ight shows amber when the battery is charging 2 Fully charged The ight shows blue when in AC mode Easy Launch Buttons Located above the keyboard are application buttons These buttons are called easy launch buttons They are WLAN Internet email Bluetooth Arcade and Acer Empowering Technology The mail and Web browser buttons are pre set to email and Internet programs but can be reset by users To set the Web browser mail and programmable buttons run the Acer Launch Manager You can access the Launch Manager by clicking on Start All Programs and then Launch Manager to start the application Wireless LAN Enables disables the wireless LAN function Indicates the 5 communication button status of wireless LAN communication indicator Bluetooth communication Enables disables the Bluetooth function Indicates the status 8 button ndicator of Bluetooth communication only for certain models Backup key Launches Acer Backup Management for three step data Ba per VOLT
79. s LAN Atheros HB95 1x1 BG HM Data throughput 11 54 Mbps up to 300Mbps Protocol 802 11 bigin Interface PCI Express mini card rev 12 Channel spacing Operation voltage 32 5 Chapter 1 Hard Disk Drive Interface Vendor amp Model 2 5 160GB 2 5 64G0rpm 25068 25 5400 32068 2 5 5400rpm 50068 25 540 64008 Name hast Host Hast Hast WO WOGADOGEVT HTSSASOIGBO 300 HTSS45O25BOA300 HTSS4SO32804300 22A0RTO WD WD GQUBEVT WD WDZSDOBEVT WO WOS200BEVT WD WDSOQDBEVT 222010 222 0 22270 E Capaci 160000 250000 32000 500000 EJ Byles per sector 512 su 512 su su z 3 3 Dive Format Dake 2 2 Spindle speed 5400 RPM EN RPA ETT Performance Specifications EN SATA Max meda Dd 875 Ws 875 rate Max soon ccf Bufernoat cata Buflernostaata Suferhostdaa Mentana en DC Pawar Requirements SVOJE N VO BDO voces Optical Disc Drive Vendor amp model name HLDS Super Multi Drive DL GT30N LF PANASONIC Super Multi Drive DL 8X UJ890A LF PLDS Super Multi Drive DL 8X DS 8A4SH LF SONY S
80. s not have right to change the value of Parameters Password on Boat Defines whether a password is required or not while the events defined in this group happened The following sub options are requires the Supervisor password for changes and should be grayed out ifthe user password used to enter setup Disabled or Enabled NOTE When you are prompted to enter password you have three tries before the system halts Don t forget your password If you forget your password you may have to return your notebook computer to your dealer to reset it 26 Chapter 2 Setting Password Follow these steps as you set the user or the supervisor password 1 Use the up down keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Supervisor Password box appears Set Supervisor Password Enter New Password 1 Confirm New Password 1 2 password in the Enter New Password field The password length can not exceeds 8 alphanumeric characters A Z a 2 0 9 not case sensitive Retype the password in the Confirm New Password feld IMPORTANT Be very careful when typing your password because the characters do not appear on the screen 3 Press Enter After setting the password the computer sets the User Password parameter to Ser 4 if desired you can opt to enable the Password on boot parameter 5 When you are done press the F10 key to sav
81. screws with the corresponding components to avoid mismatch when putting back the components Chapter 3 General Information Pre disassembly Instructions Before proceeding with the disassembly procedure make sure that you do the following 1 Tum off the power to the system and peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Place the system on a flat stable surface 4 Remove the battery pack Disassembly Process The disassembly process is divided into the following stages External module disassembly Main unit disassembly LCD module disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence Observe the order of the sequence to avoid damage to any of the hardware components For example if you want to remove the main board you must first remove the keyboard then disassemble the inside assembly frame in that order Main Screw List D 25 1 Black 86 00E94 738 25 1 Black 8600212536 c 2 13 Siver 865452380 D iver 85654554480 Black 8600213524 iver 86 8 552 480 5 25 110 iver 8614552100 34 Chapter 3 External Module Disassembly Process External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components
82. ter 3 Removing the WLAN Modules See Removing the Battery Pack on page 36 See Removing the SD Dummy Card page 37 See Removing the DIMM Module on page 38 See Removing the Back Cover on page 39 See Removing the Hard Disk Drive Module on page 40 Disconnect the black antenna cable from connector 1 and the white antenna cable from connector 82 on the short wireless board module 7 Remove the one screw F securing the short wireless board module to the system Size Quantity Color Torque Part No M2xLA 0 Siver 18 kgtom 8894552 480 8 Detach the short wireless board module from the WLAN socket Chapter 3 43 NOTE When attaching Ihe antenna back to the WLAN board make sure the cable are arranged properly Removing the Optical Drive Module See Removing the Battery Pack on page 36 See Removing the SD Dummy Card on page 37 See Removing the DIMM Module on page 38 See Removing the Back Cover on page 39 See Removing the Hard Disk Drive Module on page 40 See Removing the WLAN Modules on page 43 Use a screw driver to push out Ihe locker bracket of the optical drive ODD module Slowly pull out the ODD module from the ODD drive bay Chapter 3 8 Remove the one screw C securing the locker bracket and remove the locker bracket from the optical disk drive module 2 1 1 Siver 16 86 34552 380 Chapter 3
83. the LCD Module on page 50 11 See Removing the LCD on page 75 42 See Removing the LCD panel with the Brackets on page 76 13 See Removing the LCD panel with the Brackets on page 76 14 See Removing the LCD Brackets on page 78 15 Detach any adhesive tapes and any cable that is glued to the LCD panel Chapter 3 79 16 Disconnect the FPC cable from the LCD panel 4 Removing the Antennas See Removing the Battery Pack on page 36 See Removing the SD Dummy Card on page 37 See Removing the DIMM Module on page 38 See Removing the Back Cover on page 39 See Removing the Hard Disk Drive Module on page 40 See Removing the WLAN Modules on page 43 See Removing the Optical Drive Module on page 44 See Removing the Middle Cover on page 47 See Removing the Keyboard on page 49 See Removing the LCD Module on page 50 See Removing the LCD Bezel on page 75 See Removing the LCD panel with the Brackets on page 76 See Removing the LCD panel with the Brackets on page 76 80 Chapter 3 14 See Removing the LCD Brackets on page 78 15 See Removing the FPC Cable on page 79 16 Release the antenna cables from the aluminium tapes NOTE There is no need to remove the antenna unless you really need to replace it Chapter 3 81 Removing the Web Camera See Removing the Battery Pack on page 36 S
84. the system time The hours are displayed Format HH MM SS 24 hour format hour minute second System Time System Date Sets the system date Format MMIDDIVYYY monthiday year System Date System Memory This field reports the memory sizeof he system Memory size is fixed to 640M8 Memory This field reports the total memory size of the system Extended Memory This field reports the memory size of the extended memory in the system Extended Memory size Tolal memory size 1MB VGA Memory Shows the VGA memory size Quiet Boot Determines if Customer Logo willbe displayed not shows Summary Screen is disabled enabled Enabled Customer Logo is displayed and Summary Screen is disabled Disabled Customer Logo is not displayed and Summary Screen is enabled Opton Enabled or Disablad Network Boot Enabies disables the system boot from LAN remate server Option Enabled or Disablad F12 Boot Menu Enabias disables Boot Menu during POST Opuon Disabled or Enabled 22 Recovery Enables disables 020 Recovery funcion The funcion allows the user to create a hidden partition on hard disc drive to stare operation system and restore the system to factory defauls Opton Enabled or Disablad SATA Control the mode In which the SATA controller should operate Orton AHCI or IDE NOTE The su
85. uper Mult Drive DL 8X AD 7585H LF TOSHIBA Super Multi Drive DL 8X TS L633C LF Performance Specification With CD Diskette With DVD Diskette Transfer rate KB sec Sustained Sustained 3 6Mbytes sec Max 10 08Mbytes sec Buffer Memory 2 8 Interface SATA 16 Chapter 1 Optical Disc Drive Applicable disc format Applicable disc format CD CD DA CD ROM CD ROM XA Photo CD muli session Video CD Cd Extra CD CD text DVD DVD VIDEO DVD ROM DVD R 3 968 4768 DVD R DL DVD RW DVD RAM DVD R DVD R DL DVD RW CD DA Red Book Standard Audio CD amp CD ROM Yellow Book Modet amp 2 Standard Data CD ROM Form 8 2 Photo CD Muli Session CD I Green Book Form amp 2 Ready Bridge CD Extra CD Plus Blue Book Audio amp TextVideo Video CD White Book MPEG Video CD R Orange Book Part CD RW amp HSRW Orange Book Part Volume1 8 Volume 2 Super Audio CD SACD Hybrid type US amp US RW DVD DVD ROM Book 1 02 DVD Dual DVD Video Book 1 1 DVD R Book 1 0 3 9G DVD R Book 2 0 4 7G General amp Authoring DVD R Version 1 0 DVD RW DVD RW Non CPRM amp CPRM DVD R Dual Loading mechanism Toad Manual Release a Electrical Release Release Button b Release by ATAPI command c Emergency Release Power Requirement Vollage SV E 5 Operaling Blu Ray Disc Drive Vendor
86. yboard cable connector 3 MIC cable connector 3 SPKR_RT Right speaker cable connector 5 PSCNT Volume button board cable connector 5 TPCNT Touchpad board cable connector 7 FPCNT Fingerprint cable connector RTCT RIC battery connector 8 USBCNT USB cable conneclor Chapter 5 101 Bottom View 144 CT Op On 0 10 O A opp Ha d 2 5 nog 1 er Bluetooth board cable connector 2 LOUTT Headphoneispeakerline out jack 3 Microphone in jack Linen port 5 058180383 USB 20 ports 5 VGA port 7 FANT Heatsink fan cable connector 8 HDMI port 9 RIS Eihemet port 10 DC in port cut CPU socket 102 Chapter 5 Clearing Password Check and BIOS Recovery This section provides the standard operating procedures for clearing the password and BIOS recovery for the system There is one Hardware Open Gap on the main board for clearing the password check and one Hotkey for enabling BIOS Recovery Clearing Password Check Hardware Open Gap Description Hardware EEN

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