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8e6 Technologies R3000IR Network Card User Manual

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1. In the R3000 User Guide index see e How to set up an Override Account Global Group or e How to configure the Minimum Filtering Level Bypass Options e How to set up an Override Account Group profile 8E6 R3000IR Quick START Guide 8e6 IMPORTANT INFORMATION ABOUT USING THE ER IN THE EVALUATION Mode When evaluating the ER and using this product in the evaluation mode the Expiration screen in the Administrator console and the ER Server Statistics window in the client will display and function differently than they do in the activated standard mode of the ER described in the ER Administrator User Guide and ER Web Client User Guide Administrator Console Expiration Screen On the Expiration screen the following message displays at the top of the screen Evaluation Mode Max Data Storage X Weeks in which X represents the maximum number of weeks in the ER s data storage scope In the evaluation mode you will not be able to make adjustments to the data storage scope Thus the Save button is not in cluded at the bottom of the screen Evaluation Mode information is for viewing purposes only E Database Expiration Microsoft Internet Explorer 3 File Edit View Favorites Tools Help Ea SBak gt Q Z Qsearch Favorites meda lt 4 B B Address la http 200 10 101 76 88 process erpire cgi gt Pao Links Gi Network vi Sewer vi Database Expiration S
2. wwwwwwsazz namana mananz ananuna manaka nana anu nunu makaka anuai zaa kamaa 21 Step 1B Console Setup Procedures ceseeecceeeeeeeeeeeeeeeseaeeeeseeeeeeseeseeeseaseaeeeeeeeeeeeeneeeeeees 29 Step 2 Test the R3000 Console Connection 0 cccccccceceeeeeeeeeeeeeeeeeeeeeeeseeeeeaseeneeseeeeeeesneeeeeees 41 Step 3 Test Filtering or Mobile Client Console Connection cceseeeseeeeeeeeeeeeeeeeeeeeeeeees 42 Step 4 Set Library Updates eccccccccceeceeeeeeeeeeeee cee eeee eee eeeeeeaseaaeeeseeeeeeeeeseaeaseaaneeseseeeeeeeeeeeees 43 Step 5 Change the ER Admin User Name and Password Set Self Monitoring 47 Step 6 Client Workstation Configuration ccccccceeseeneeeeeeeeeeeeeeeeenseeeeeeeeeseeeesenseeeeseneneeeeeeen 50 Step 7 Launch the ER Client 0 cccccccceeceseeeseeeecee eee eeee eee eeseeeseaeeeeceeeeeeseeseeseaseaeeeeseeeeeesneeeeeees 51 CONCLUSION sie paseiaacannuacesnsareseacescacecusonuemeesacenaanneunenrenesesequccamecpermeccenennedeus 53 BEST FILTERING PRACTICES csisisscsvcsscasscucccsussenscovsuseresndonssesccncensorscaswssocsssaces 54 Threat Class Groups sorsi er aae eae eunsie EEEE sxxgesusescaneerceteunevarsueeanenmenatenetts 54 FPitenng Scenarios AA EEEE REE 55 IMPORTANT INFORMATION ABOUT USING THE ER IN THE EVALUATION MObDE 71 Administrator Console Expiration Screen cscseseeeeceeeeeeeeeeeeeeeeseeesseeeseeeeaeeasaeaeseeeseneees 71 ER Cl
3. L NOTE Port 443 HTTPS must be open for outgoing requests so that the R3000 can receive library updates Activate and Register the R3000 Be sure you have a valid host name chosen before activating your account A B Open an Internet browser window and go to http www 8e6 com activate After reading through the online End User License Agreement click Accept to go to Step 2 of the activation process Enter your activation code Click Submit to go to the R3000 Activation and Registration page Verify that your serial number and activation code are the same as shown on this registration page Fill out the information on this page including the host name for the public DNS server The entry of the unique host name you ve chosen is mandatory in order to receive library updates After all information is entered click Activate to activate your service You should receive confirmation that the R3000 at your host name has been activated You may wish to print the confirmation page for future reference in dealing with tech nical issues 8E6 R3000IR Quick START GUIDE 43 8e6 44 Perform a Complete Library Update Your R3000IR was shipped with the latest library update for the current software re lease However as new updates continually become available before you begin using the R3000IR you must perform a complete library update to ensure you have the latest library updates To download the latest l
4. s data stor age scope Click OK to close the alert box Coy Toon ER Server Information Evaluation Mode Enabled Info p Date Scopes Overall Date Scope 15 week s 0801 2007 12 00 11 AM 11 13 2007 12 59 59 PM Indexed Date Scope 13 week s 08 15 2007 12 00 00 AM 11 13 2007 12 59 59 PM Objects Date Scope 15 week s 08 01 2007 12 00 14 AM 11 13 2007 12 59 59 PM ER Activity From 11 3 13 2007 I m 13 2007 Draw Chart His By Day Hits By Week To Hits By Month Web Client Server Startup Time p Expiration into Fri Nov 9 12 01 05 2007 Data Space Uilization 13 Server Into to be live data 90 Web Client 41 20 5 Weeks until next expiration o Estimated date of next expiration 2007 11 13 200 1040176 The above date scopes should be taken into consideration when generating reports If you plan on accessing detail reports that exceed the indexed date scope the performance of the query will be greatly reduced 8E6 R3000IR Quick START Guide LED INDICATORS AND BUTTONS Diagrams and Descriptions LED indicators and buttons for hardware status monitoring display on the front panel located on the right side of the chassis see diagram below CBA F E D d amp amp p a RESET OO OOO Chassis control panel G O n AH J LED Indicator Key Button Key A Power F Reset
5. B HDD Activity G Power C LAN 1 D LAN 2 E Overheat LED indicators alert you to the status of a feature on the unit while buttons let you per form a function on the unit LED Indicator Power Green System On Off System Off HDD Amber Blinking HDD Activity Off No HDD Activity LAN 1 amp LAN 2 Green On Link Connected Blinking LAN Activity Off Disconnected Overheat Red On System Overheated Off System Normal 8E6 R3000IR Quick START GUIDE Seb 73 8e6 REGULATORY SPECIFICATIONS AND DISCLAIMERS Declaration of the Manufacturer or Importer Safety Compliance USA UL 60950 1 2nd ed 2007 Europe Low Voltage Directive LVD 2006 95 EC to CB Scheme EN 60950 2006 International UL CB to IEC 60950 1 2006 Electromagnetic Compatibility EMC USA FCC CFR 47 Part 15 Verified Class A Limit Canada IC ICES 003 Class A Limit Europe EMC Directive 2004 108 EC amp Low Voltage Directive LVD 2006 95 EC Taiwan Bureau of Standards and Metrology Inspection BSMI CNS 13438 2006 Federal Communications Commission FCC Class A Notice USA This equipment has been tested and found to comply with the limits for a Class A digi tal device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment ge
6. Enable the X Strikes Blocking filter option in applicable profiles The user receives a block page and is locked out of Internet Intranet access after the specified number of strikes are made to any of these categories 8E6 R3000IR Quick START GUIDE 55 8e6 56 To block categories in a profile using the X Strikes Blocking feature go to e SYSTEM System gt X Strikes Blocking gt Configuration tab and Categories tab e GROUP Group gt IP gt member gt member Profile gt Filter Options tab X Strikes Blocking enabled or GROUP Group gt Global Group gt Global Group Profile gt Filter Options tab X Strikes Blocking enabled G In the R3000 User Guide index see e How to set up X Strikes Blocking e How to set up profile options 4 Custom Lock Block Warn X Strikes Quota pages Customize a lock block warning X Strikes or quota page Modify page con tents to point to a URL within your organization send a request to your administra tor s email address or include verbiage of your choice that informs users of their Internet usage activities that triggered the page To customize pages go to e SYSTEM System gt Customization gt Common Customization window and other applicable customization windows BN Inthe R3000 User Guide index see e How to customize pages 5 URL Keywords Block access to network endangering content via URL keywords In pertinent library categories enter URL
7. L In the R3000 User Guide index see e How to set up a Time Profile 5 Overall Quota Restrict all quota time in a profile to improve productivity Cap the amount of time a user spends in all quota marked categories by enabling the Overall Quota option and specifying the number of minutes the end user can visit quota marked categories before being notified and then locked out of these categories To set up the quota feature and configure profiles to use the Overall Quota feature go to e SYSTEM System gt Quota Setting window e GROUP Group gt IP gt member profile gt Category tab Overall Quota or Group gt Global Group gt Global Group Profile gt Category tab Overall Quota G Inthe R3000 User Guide index see e How to set up Quotas e How to use library categories in a profile 8E6 R3000IR Quick START GUIDE 67 8e6 68 Customize an 8e6 Supplied Category Include region specific content in an 8e6 Supplied category Add delete content to from an existing 8e6 Supplied Category that only includes content pertinent to your organization or region that should be blocked Apply this category to a profile To customize and use an 8e6 Supplied Category in a profile go to e LIBRARY Library gt Category Groups gt category group gt category add delete URLs URL Keywords Search Engine Keywords e GROUP Group gt IP gt member gt member profile gt Category tab or GROUP Group gt Global Group
8. gt Global Group Profile gt Category tab G In the R3000 User Guide index see e How to set up URLs in categories 8e6 Supplied Categories e How to use library categories in a profile Local category adds deletes Include region specific content in a Custom category Set up a custom category that only includes content pertinent to your organization or region that should be blocked Apply this category to a profile To create a Custom Category and use it in a profile go to e LIBRARY Library gt Category Groups gt Custom Categories gt Add Category add URLs URL Keywords Search Engine Keywords e GROUP Group gt IP gt member gt member profile gt Category tab or GROUP Group gt Global Group gt Global Group Profile gt Category tab G Inthe R3000 User Guide index see e How to set up a custom category e How to use library categories in a profile Custom Block Warn X Strikes Quota pages Customize a block warning X Strikes or quota pages Modify page contents to point to a URL within your organization send a request to your administrator s email address or include verbiage of your choice that informs users of their Internet usage activities that triggered the page To customize pages go to e SYSTEM System gt Customization gt Common Customization window and other applicable customization windows BN In the R3000 User Guide index see e How to customize pages 8E6 R3
9. Introductory Window Microsoft Internet Explorer 5 x File Edit View Favorites Tools Help Back gt Gt Gsearch Favorites meda Ey S Si SF Address titte 200 10 100 132 R3000 html z G0 Links 8e6 R3000 Enterprise Filter Note Please keep this window open throughout your session How to Log In to the Administrator GUI 1 Enter your Username and Password in the Login dialog box 2 Click OK to close the login dialog box and to access the welcome screen of the Administrator GUI The Administrator GUI is used for making configurations in the System Group Library and Reporting areas of the R3000 server Click the button corresponding to one of these topics to access configuration windows within that section of the GUI Click Help for more information on navigating the Administrator GUI Click Home to return to the welcome screen How to Log Out of the Administrator GUI 1 Click Quit in the navigational bar on any screen in the Administrator GUI to end your session and to close the GUI 2 Click the X in the upper right corner of this R3000 Introductory Window to close the window fe load class com r3000 gui MainApplet not found e My Computer 3 NOTE This window must be left open throughout your session B C The Introductory Window displays minimized when the login dialog box of the R3000 Administrator console application opens amp R3
10. Pacific Rim countries Power Supply Precautions A warning e Use a regulating uninterruptible power supply UPS to protect the server from power surges voltage spikes and to keep the server operating in case of a power failure e In geographic regions that are susceptible to electrical storms 8e6 highly recom mends plugging the AC power cord for the server into a surge suppressor e Use appropriately rated extension cords or power strips only e Allow power supply units to cool before touching them 16 8E6 R3000IR Quick START Guide Seb General Safety Information Server Operation and Maintenance Precautions A warning Observe the following safety precautions during server operation and maintenance A WARNING If the server is used in a manner not specified by the manufacturer the protection provided by the server may be impaired A WARNING 8e6 Technologies is not responsible for regulatory compliance of any server that has been modified Altering the server s enclosure in any way other than the installation operations specified in this document may invalidate the server s safety certifications CAUTION Never pile books papers or other objects on the chassis drop it or subject it to pressure in any other way The internal circuits can be damaged and the battery may be crushed or punctured Besides irreparable damage to the unit the result could be dangerous heat and even fire CAUT
11. Properties to open the Properties dialog box displaying the Connect To and Settings tabs R3000MSA Properties 2 x ConnectTo Settings m Function arrow and ctrl keys act as Terminal keys Windows keys m Backspace key sends CtkH Del Ch Space Ctri H Emulation Terminal Setup Telnet terminal ID T 00 Backscroll buffer lines 500 Play sound when connecting or disconnecting Input Translation ASCII Setup G Click the Settings tab and at the Emulation menu select VT100 H Click OK to close the dialog box and to go to the login screen LS NOTE If using a HyperTerminal session the login screen will display with black text on a white background 24 8e6 R3000IR Quick START Guide Seb Login screen The login screen displays after powering on the R3000IR unit using a monitor and key board or after creating a HyperTerminal session L NOTE If the screensaver currently displays on your screen press the Enter key to display the login screen A B C D At the login prompt type in menu Press the Enter key to display the Password prompt At the Password prompt type in the following s3tup r3k Press Enter to display the Quick Start menu screen Quick Start menu screen Wed Nov 7 14 13 57 PST 2667 8e6 Technologies Quick Start menu Display Status 2 Enter administration password Log off Press the number of
12. Start setup screens B After making all entries using the Quick Start setup procedures press X to return to the Quick Start menu screen Or to verify the status of the R3000 and review the entries you made using the Quick Start setup press 1 to view the System Status screen 8 6 R3000IR Quick START Guide LS NOTES Changing your password using option C Change Quick Start pass word will change the password for the console menu but not the R3000 console login screen Option A Reset system to factory defaults should only be used by an 8e6 Technologies technical representative Option D Reset admin console account should be used for resetting the administrator console username and password to the factory default admin user3 and for unlocking all IP addresses currently locked System Status screen Wed Nov 7 14 35 59 PST 2667 8e6 Technologies System Status updates every 18 seconds R3666 is configured in Invisible mode lani is the Management and Blocking Interface lani IP 1 2 3 3 Mask 255 0 0 8 lan2 is the Capturing Interface lan2 IP 266 16 166 74 Mask 255 255 6 6 Default gateway IP 200 160 166 1 R3666 host name logo con DNS server IP address es 206 16 160 1 266 160 166 166 Regional timezone setting US Pacific R3666 processing is initializing Current Version R3666 Enterprise Filter 2 6 16 3 Library was last updated on 2067 11 67 Press any key to return to menu T
13. Windows based laptop or desktop machine with a network card and Internet Explorer 5 5 or later The setup workstation will be used for accessing the R3000 Administrator console on the network and configuring the server L NOTE The Java Plug in version specified for the R3000 software version must be installed on your workstation If your workstation does not have Java Runtime Environment you will be prompted to install it Workstation Configurations A From the desktop of the setup workstation follow the procedures for your machine type e Windows XP go to Start gt Control Panel Open Network Connections Right click the link for LAN or High Speed Internet and choose Properties e Windows 2000 right click the My Network Places icon and select Properties Right click the correct Local Area Connection and choose Properties e Windows NT right click the Network Neighborhood icon and select Properties e Windows ME right click the My Network Places icon and select Properties B Click on Internet Protocol TCP IP to highlight it Windows NT and ME users should select the Protocols or Configuration tab and choose TCP IP Protocol C Click the Properties button A WARNING Be sure to make note of the current network settings on the setup workstation as you will need to return them for further setup procedures D Choose the option Use the following IP address Windows NT and ME users should choose the option Sp
14. blocked Block these categories in the profile To set up search engine keywords and block them in a profile go to e LIBRARY Library gt Category Groups gt category group gt category gt Search Engine Keywords e GROUP Group gt IP gt member gt member Profile gt Filter Options tab Search Engine Keyword Filter Control enabled or GROUP Group gt Global Group gt Global Group Profile gt Filter Options tab Search Engine Keyword Filter Control enabled G Inthe R3000 User Guide index see e How to set up Search Engine Keywords e How to set up profile options 15 URL Keywords Block specific URL keywords to restrict access to bandwidth consumptive categories In pertinent library categories enter SE keywords to be blocked Block these categories in the profile To set up and block URL keywords in a profile go to e LIBRARY Library gt Category Groups gt category group gt category gt URL Key words e GROUP Group gt IP gt member gt member Profile gt Filter Options tab URL Key word Filter Control enabled or GROUP Group gt Global Group gt Global Group Profile gt Filter Options tab URL Keyword Filter Control enabled 64 8E6 R3000IR Quick START Guide Seb BN In the R3000 User Guide index see e How to set up URL Keywords e How to set up profile options 16 Custom Block Warn X Strikes Quota pages Customize a block warning X Strikes or quota pages Modify page c
15. keywords to be blocked Block these categories in ap plicable profiles To set up URL keywords to be blocked go to e LIBRARY Library gt Category Groups gt category gt URL Keywords e GROUP Group gt IP gt member gt member Profile gt Filter Options tab URL Key word Filter Control enabled or GROUP Group gt Global Group gt Global Group Profile gt Filter Options tab URL Keyword Filter Control enabled BS In the R3000 User Guide index see e How to set up URL Keywords e How to set up profile options 8E6 R3000IR Quick START Guide Se6 6 Search Engine Keywords Block access to network endangering content via search engine keywords In pertinent library categories enter SE keywords to be blocked Block these categories in applicable profiles To set up Search Engine Keywords to be blocked go to e LIBRARY Library gt Category Groups gt category gt Search Engine Keywords e GROUP Group gt IP gt member gt member Profile gt Filter Options tab Search Engine Keyword Filter Control enabled or GROUP Group gt Global Group gt Global Group Profile gt Filter Options tab Search Engine Keyword Filter Control enabled G In the R3000 User Guide index see e How to set up Search Engine Keywords e How to set up profile options 7 Custom Category blocked Add a category to block content that could endanger your network organiza tion Create a custom category with con
16. not have your own Username and Password set up in the ER cli ent the default Username is manager and the default Password is 8e6ReporT 8E6 R3000IR Quick START GUIDE 51 8e6 52 C Inthe navigation panel select Settings and then choose User Permissions from the menu Help Logout Sub Admin Information _ Group Information Sub Admin jsmith Group BeG Administrators 7 Add To Group Re6VAdministrators ma Add Sub Admin smith ye waiver eases D Click Add User to open the Enter User Permissions dialog box e http 200 10 101 76 8080 Enter oxi Username ft ones Password eccccccccce Confirm Password eccccccccce User Type Admin b An admin has access to all the usergroups You cannot assign a usergroup to an admin or restrict an admin from any usergroup RM Allowed to View Canned Report po TT internet Z E Enter the Username F Enter the Password and Confirm Password G Select the User Type Admin or Sub Admin H Click Save to close the dialog box and to add the username to the user list I Exit the client You can now launch the client and enter the password you just set up LS NOTE For instructions on logging into the client after initial set up refer to the ER Web Client User Guide 8E6 R3000IR Quick START Guide 8e6 CONCLUSION Congratulations you have completed the R3000IR quic
17. requires two standard CAT 5E cables LS NOTE This section requires you to restart the R3000 If you wish to relocate the R3000I R before connecting it to the network you must first shut down the server instead of restarting it To shut down the R3000 go to the navigation panel click Control and then select ShutDown Once the server is shut down you must power on the R3000 R and then log back into the Administrator console A Restart the server using the steps defined below i iii These steps must always be performed when restarting the R3000IR Never reset the server by using the power or reset buttons i From the navigation panel of the System section of the console click Control and select Reboot from the pop up menu to display the Reboot window ii Click the Reboot button iii From the time you click Reboot you have approximately 2 minutes to perform sub steps B through E while the R3000 goes through the reboot process B Disconnect the crossover cable from the R3000IR C Plug one end of a standard CAT 5E cable into the R3000IR s LAN 1 port D Plug the other end of the CAT 5E cable into an open port on the network hub that handles the Internet traffic you wish to filter E Repeat sub steps B and C for the R3000IR s LAN 2 port F Wait until the reboot process has completed indicated by the drive light staying off for 30 seconds This process may take 5 to 10 minutes Proceed to Step 2 1 NOTE If you
18. tab X Strikes Blocking enabled or GROUP Group gt Global Group gt Global Group Profile gt Category tab Warn column and Filter Options tab X Strikes Blocking enabled BN In the R3000 User Guide index see e How to configure filtering e How to set up X Strikes Blocking e How to configure the Warn Option Setting e How to use library categories in a profile e How to set up profile options 8E6 R3000IR Quick START Guide Se6 3 Time Quota Hit Quota Limit time spent in PASSED categories to increase productivity Enable the Quota Settings feature and configure the Seconds Per Hit Set up pertinent catego ries in the user s profile with quotas so the user is notified and then locked out of those categories after all minutes in the quota have been used To set up the Quota feature and use quotas in profiles go to e SYSTEM System gt Quota Setting window e GROUP Group gt IP gt member gt profile gt Category tab Quota column or GROUP Group gt Global Group gt Global Group Profile gt Category tab Quota column BN In the R3000 User Guide index see e How to set up Quotas e How to use library categories in a profile 4 Time Based Profiles Schedule a profile to be used at a specific time Set up one or more profiles for each user or group to be active at a scheduled time To set up and use time profiles go to e GROUP Group gt IP gt member gt Time Profile window oe
19. the rail assembly 3 NOTE The inner rails are to be attached to the chassis and the outer rails are to be installed in the rack Outer rail to be installed in the rack Pull out the Inner rail to be attached on the chassis Press the Locking Tab 8E6 R3000IR Quick START Guide 8e6 3 Locate the three holes on each side of the chassis and locate the three correspond ing holes on each of the inner rail 4 Attach an inner rail to each side of the chassis and secure the inner rail to the chas sis by inserting three Type G screws through the holes on each side of the chassis and the inner rail See the diagram below for a description of the Type G screw f D S amp S G Round head M4 x 4 mm 0 157 H Flathead M5 x 12 mm 0 472 Washer for M5 5 Repeat the above steps to install the other rail on the chassis 8E6 R3000IR Quick START GUIDE 8e6 Optional Install the Traditional UP Racks After you have installed the inner rails on the chassis you are ready to install the outer rails of rail assemblies to the rack LS NOTE The rails are designed to fit in the racks with the depth of 28 to 33 Determine the placement of each component in the rack before you install the rails Install the heaviest server components on the bottom of the rack first and then work up In the package locate a pair of front short and rear long brackets Please n
20. the type of security level that best defines them e Threats Liabilities e Bandwidth Productivity e General Productivity e Pass Allow Threats Liabilities Bandw idth Productivity General Productivity Pass Allow Adult Content School District Internal rated Partner or business related Security NOTE The only 826 filtering category in the Pass Allow group is itranel Interal Servers in the Malicious Code Virus Custom Categories category group Invalid Web pages This category must be maintained by spyware Reviewed Miscellaneous your administrator The other listings eb based Proxies Anonymizers under Pass Allow are suggested Illegal Questionable topics you might wish to set up illegal Drugs Felgen poo Please review the Filtering Scenarios sub section for information on configuring the R3000 to fulfill the filtering scenarios assigned to each of the four Threat Class Groups 8E6 R3000IR Quick START Guide Seb Filtering Scenarios This collection of filtering scenarios is designed to help you get started filtering the net work Each scenario is followed by R3000 setup information Please consult the How to section in the index of the R3000 User Guide for pages containing detailed step by step instructions on configuring and or using the tools and features in that scenario l Threats Liabilities 1 Category block Block categories that threaten your network organizati
21. your selection At the Press the number of your selection prompt press 2 to select the Quick Start setup process At the login prompt re enter your password s3tup r3k Press Enter to display the administration menu where you can begin using the Quick Start setup procedures 8 6 R3000IR Quick START GUIDE 25 8e6 26 Quick Start menu administration menu Wed Nou 7 14 15 03 PST 2007 8e6 Technologies Quick Start menu Display Status Quick Start setup Change filtering mode Configure network interface LAN1 Configure network interface LAN2 Configure default gateway Configure DNS servers Configure host name Time Zone regional setting Reset system to factory defaults Reboot system Change Quick Start password Reset admin console account 1 2 3 4 5 6 7 8 9 A B C D X Exit administration menu Press the number of your selection A At the Press the number of your selection prompt press 2 to select the Quick Start Setup process The Quick Start menu takes you to the following configuration screens to make en tries for configuring the R3000 e Change filtering mode e Configure network interface LAN1 e Configure network interface LAN2 e Configure default gateway e Configure DNS servers e Configure host name e Time Zone regional setting LS NOTE See the Network screens for Operation Mode LAN Settings and Re gional Setting in Step 1B for content included in the Quick
22. 000 Enterprise Filter ioj x Please fill in the login information Username Password Cancel Java Applet Window In the Username field type in admin In the Password field type in user3 8E6 R3000IR Quick START Guide 8e6 R3000 Enterprise Filter 8e6Rs000 pou HOME SYSTEM GROUP LIBRARY REPORTING Welcome Welcome to the R3000 Enterprise Filter management console This screen displays product and system status information Click the System Group Library or Reporting tab to access corresponding configuration properties Click Help For information on navigating the management console To return to this screen click the Home button Click Quit to exit the console 8 amp 6 R3000IR Quick Start Guide D Click OK to go to the main screen of the R3000 Administrator console 15 x nterprise Filte HE ke Pam Ge ren o 8e6 Technologies 8e6 R3000 Enterprise Filter User Interface 33 8e6 34 Network Click the System button at the top of the screen to go to the System section of the con sole R3000 Enterprise Filter 8e6Rs000 Etn M OE SYSTEM GROUP LIBRARY REPORTING HELP QU n System Control 4 Network j Fees Administrator SSYSTEM M Secure Logon Diagnostics Display Help Topics for the System section Alert 5 Patch The Sy configt and te ack specified Internet cont
23. 000IR Quick START Guide 8e6 A WARNING For the router and firewall mode do not use the same subnet for LAN 1 and LAN 2 or the console will become inaccessible D Enter the Primary IP address of the first DNS name server The R3000 uses this name server to resolve the domain name requested by users from the LAN E Enter the Secondary IP address of the second DNS name server The R3000 will use this name server to resolve the domain name requested by users from the LAN if the first DNS isn t working F Enter the Gateway IP address for the default router or firewall that is the main gateway for the entire network The R3000 will use this IP address to communicate outside the network A WARNING Be sure to take note of the LAN 1 and LAN 2 IP addresses and host name you assigned to the R3000 It is strongly suggested you document and store this information as it is now the only way of communicating with the R3000 G Click Apply Network NTP Servers From the navigation panel click Network and choose NTP Servers from the pop up menu lolx 8e6rs000 Enterprise Filter SHOW ES SS VSRE M SCROURS EBRAR SRERORTINGS SHEERS S0 W kran mmn B System NTP Servers TOEN System gt Network gt NTP Servers eta Details Administrator Servers Secure Logon Diagnostics 128 59 35 142 Delete Alert 142 3 100 15 Patch 129 132 98 11 Synchronization Mode Authentication NTP Server LZ Add NIC Mode BackupR
24. 000IR Quick START Guide Se6 IV Pass Allow 1 Always Allow Custom Category Create a white list custom category Set up an Always Allow category and add all URLs deemed acceptable Apply this category to all pertinent profiles To create a white list custom category and use it in a profile go to e LIBRARY Library gt Category Groups gt Custom Categories gt Add Category add URLs URL Keywords Search Engine Keywords e GROUP Group gt IP gt member gt member profile gt Category tab or GROUP Group gt Global Group gt Global Group Profile gt Category tab G In the R3000 User Guide index see e How to set up a custom category e How to use library categories in a profile 2 URL exceptions Use Exception URLs to let specified individuals bypass the Minimum Filter ing Level Enable the option to bypass the Minimum Filtering Level using exception URLs Enter the exception URLs in the applicable profile To set up the Exception URL bypass feature and let users bypass blocked URLs go to e GROUP Group gt Global Group gt Minimum Filtering Level gt Min Filter Bypass e Group gt IP gt member gt Exception URL window oe BN In the R3000 User Guide index see e How to configure the Minimum Filtering Level Bypass Options e How to set up Exception URLs 3 IP exceptions Use Exception URLs to grant individuals access to IPs blocked by the Mini mum Filtering Level Enable the option
25. 000o eee HH SH Se R3000 Internet Fitter 8e6 Technologies QUICK START Model R3000IR MSA 002 003 R3000 Release 2 1 10 ER Release 4 1 20 Updated 12 01 08 8e6 8E6 INTERNET FILTER WITH INTEGRATED REPORTER QUICK START GUIDE 2008 8e6 Technologies All rights reserved This document may not in whole or in part be copied photocopied reproduced translated or reduced to any elec tronic medium or machine readable form without prior written consent from 8e6 Technologies Every effort has been made to ensure the accuracy of this document However 8e6 Technologies makes no war ranties with respect to this documentation and disclaims any implied warranties of merchantability and fitness for a particular purpose 8e6 Technologies shall not be liable for any error or for incidental or consequential damages in connection with the furnishing performance or use of this manual or the examples herein The information in this documentation is subject to change without notice The R3000IR product has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful inter
26. 300 Fax 886 2 2397 0306
27. 69 8E6 R3000IR Quick START GUIDE 8e6 77 8e6 78 L Local category adds deletes 68 Login screen 25 LVD 74 Minimum Filtering Level 57 O Overall Quota 60 67 Overheat 73 Override Account bypass 58 Override Accounts 70 P P2P patterns 61 Pass Allow 69 Physically Connect the R3000IR to the Network 40 Power Supply Precautions 16 Proxy Patterns 58 Q Quick Start menu 25 R Rack Setup Precautions 7 Real Time Probe information 65 reboot 34 39 40 Remote Access patterns 63 Reset admin console account 27 Reset system to factory defaults 27 RoHS compliant 76 Rule block 55 64 Search Engine Keywords 57 SE Keywords 64 serial port cable 5 20 21 shut down 40 Streaming Media patterns 62 Threat Class Groups 54 Threats Liabilities 55 Time Based Profiles 60 67 Time Quota Hit Quota 59 67 8E6 R3000IR Quick START Guide U UL 74 URL exceptions 69 URL Keywords 56 64 WwW Warn strike 61 Warn strike with higher thresholds 66 Warn Feature with higher thresholds 66 Warn option with low filter settings 60 X X Strike on blocked categories 55 8E6 R3000IR Quick START GUIDE Se6 79 8e6 Corporate Headquarters USA 828 West Taft Avenue Orange CA 92865 4232 Tel 714 282 6111 or 888 786 7999 Fax 714 282 6116 Sales Technical Support e 714 282 6117 General Office Satellite Office 8e6 Taiwan 7 FI No 1 Sec 2 Ren Ai Rd Taipei 10055 Taiwan R O C Tel 886 2 2397 0
28. 7 18955 Start library reload Category Groups ye Feb 20 12 18 13 PST 2007 18955 Complete library reload ye Feb 20 12 23 08 PST 2007 30340 Start library reload ue Feb 20 12 25 23 PST 2007 30340 Complete library reload ue Feb 20 14 26 09 PST 2007 32481 Start library reload ue Feb 20 14 28 08 PST 2007 9835 Start library reload ye Feb 20 14 30 32 PST 2007 9835 Complete library reload ue Feb 20 14 54 07 PST 2007 28584 Start library reload ue Feb 20 14 57 09 PST 2007 2121 Start library reload ue Feb 20 14 59 19 PST 2007 2121 Complete library reload ue Feb 20 14 59 49 PST 2007 3074 Downloading full library update ue Feb 20 14 59 59 PST 2007 3074 Full library update has completed ue Feb 20 14 59 59 PST 2007 3074 Final update status Failed with the Following errors rror messages encountered ailed to login ailed to download impattern impat sind ailed to download ptoppattern ptoppat ind ailed to download proxypattern proxypat ind ailed to download newslist Exception ue Feb 20 14 59 59 PST 2007 3074 Traveler has Finished running ue Feb 20 15 29 52 PST 2007 8153 Downloading full library update ue Feb 20 15 30 03 PST 2007 8153 Full library update has completed ue Feb 20 15 30 03 PST 2007 8153 Final update status Failed with the Following errors rror messages encountered ailed to login ailed to download impattern impat sind ailed to download ptoppattern ptoppat ind ailed t
29. An onymizers To set up the proxy pattern blocking feature and apply it to profiles go to e SYSTEM System gt Control gt Filter window e GROUP Group gt IP gt member gt member Profile gt Category tab or GROUP Group gt Global Group gt Global Group Profile gt Category tab 8E6 R3000IR Quick START Guide Seb BS In the R3000 User Guide index see e How to configure filtering e How to use library categories in a profile 12 File type blocking Prevent users from downloading and using executable files that may threaten your network security Create a custom category for file extensions and add exe to the URL Keyword list Other files you might include in the list are dll ocx scr bat pif cpl cmd hta Ink inf sys vbs vb wsc wsh wsf Do NOT include com in the list or the files will not be found and blocked In the applicable profiles block this custom category and enable both URL Keyword Filter Control and exten sion options To set up file type blocking and apply this feature to profiles go to e LIBRARY Library gt Category Groups gt Custom Categories gt Add Category e Library gt Custom Categories gt category gt URL Keywords e GROUP Group gt IP gt member gt member Profile gt Category tab and Filter Op tions tab URL Keyword Filter Control and extension options enabled or GROUP Group gt Global Group gt Global Group Profile gt Category t
30. E6 R3000IR Quick START Guide Se6 PRELIMINARY SETUP PROCEDURES Unpack the Unit from the Carton Inspect the packaging container for evidence of mishandling during transit If the packag ing container is damaged photograph it for reference Carefully unpack the unit from the carton and verify that all accessories are included Save all packing materials in the event that the unit needs to be returned to 8e6 Tech nologies The carton should contain the following items e 1 R3000IR unit e 1 AC Power Cord e 1 Serial Port Cable e 1 CAT 5E Crossover Cable e 1 End User License Agreement EULA e 1 envelope containing a CD ROM with PDFs of R3000IR versions of the R3000 User Guide R3000 Authentication User Guide and ER User Guide The latest version of the R3000IR user guides can be obtained from our Web site For the R3000 User Guide go to http www 8e6 com docs ir_r3000_r2 pdf For the R3000 Authentica tion User Guide go to http www 8e6 com docs ir_r3000_auth2 pdf For the ER User Guide go to http www 8e6 com docs ir_er4server pdf LS NOTES A coupler is included in the carton if a three foot CAT 5E crossover cable is packaged with your unit instead of a 14 foot CAT 5E crossover cable Rack mount brackets 2 also may be included for installing the unit in a rack Inspect the server and accessories for damage If the contents appear damaged file a damage claim with the carrier immediately A WARNING To a
31. ION There are no user serviceable components inside the chassis The chassis should only be opened by qualified service personnel Never disassemble tamper with or attempt to repair the server Doing so may cause smoke fire electri cal shock serious physical injury or death e Do not insert objects through openings in the chassis Doing so could result in a short circuit that might cause a fire or an electrical shock e Do not operate the server in an explosive atmosphere in the presence of flammable gases e To ensure proper cooling always operate the server with its covers in place Do not block any openings on the chassis Do not place the server near a heater e Always exit the software application properly before turning off the server to ensure data integrity e Do not expose the server to rain or use near water If liquids of any kind should leak into the chassis power down the server unplug it and contact 8e6 Technologies technical support e Disconnect power from the server before cleaning the unit Do not use liquid or aero sol cleaners 8E6 R3000IR Quick START GUIDE 17 8e6 AC Power Cord and Cable Precautions AM warning The AC power cord for the server must be plugged into a grounded power outlet Do not modify or use a supplied AC power cord if it is not the exact type required in the region where the server will be installed and used Replace the cord with the cor rect type Route the AC pow
32. IR Quick START Guide 8e6 Network Regional Setting From the navigation panel click Network and choose Regional Setting from the pop up menu Li o 8e6Ra000 Enterprise Filters pa HOME SYSTEM GROUP LIBRARY REPORTING HELP QUIT __ Regional Setting System gt Network gt Regional Setting Pe Time Zone Administrator Secure Logon Region JUS ha Location Pacific ss Diagnostics Alert Language Sa a onization Language Engish United States en_US X Mode Authentication NIC Mode BackupRestore Reset Radius Authentication Setting SNMP Hardware Failure Detection X Strikes Blocking Warn Option Setting Customization CMC Management Quota Setting jpj ina This wit Rebootthe R3000 Enterprise Fiter system Host Name logo com je 200 10 100 75 Frersion R3000 Enterprise Filter 2 0 10 3 Java Applet Window Make the following selections in the Regional Setting window A At the Region pull down menu select your country from the available choices B At the Location pull down menu select the time zone for the specified region If necessary select a language set from the Language pull down menu to display that text in the console C Click Apply to apply your settings and to reboot the R3000 8E6 R3000IR Quick START GUIDE 39 8e6 Physically Connect the R3000IR to the Network Once your R3000 network parameters are set you must physically connect the unit to your network This step
33. IR for filtering and reporting Conclusion This section indicates that the quick start steps have been completed Best Filtering Practices This section includes a chart of library categories orga nized into Threat Class Groups accompanied by filtering scenarios and directions for implementing the best filtering practices to secure your network prevent excessive bandwidth usage and increase productivity Evaluation Mode This section gives information on using the ER in the evaluation mode LED Indicators and Buttons This section explains how to read LED indicators and use LED buttons for troubleshooting the unit Regulatory Specifications and Disclaimers This section cites safety and emis sions compliance information for the R3000IR model referenced in this document Index An alphabetized list of some topics included in this document 8E6 R3000IR Quick START Guide Seb Conventions Used in this Document The following icons are used throughout this document to call attention to important information pertaining to handling operation and maintenance of the server safety and preservation of the equipment and personal safety LS NOTE The note icon is followed by additional information to be consid ered A WARNING The warning icon is followed by information alerting you to a potential situation that may cause damage to property or equipment cauTion The caution icon is followed b
34. Once the R3000IR is powered up proceed to the instructions for HyperTerminal Setup Procedures 8E6 R3000IR Quick START GUIDE 21 8e6 HyperTerminal Setup Procedures If using a serial console follow these procedures to create a HyperTerminal session A Launch HyperTerminal by going to Start gt Programs gt Accessories gt Communica tions gt HyperTerminal Connection Description l 21x ay New Connection Enter a name and choose an icon for the connection Name B In the Connection Description dialog box enter any session Name and then click OK to open the Connect To dialog box ConnectTo za D R3000MSA Enter details for the phone number that you want to dial Country region United States of America 1 7 Area code 714 Phone number Connect using z Cancel C At the Connect using field select the COM port assigned to the serial port on the laptop probably COM1 and then click OK to open the Properties dialog box dis playing the Port Settings tab 22 8E6 R3000IR Quick START Guide 8e6 COM1 Properties D Specify the following session settings e Bits per second 9600 e Data bits 8 e Parity None e Stop bits 1 e Flow control Hardware E Click OK to connect to the HyperTerminal session R3000MSA HyperTerminal 8 amp 6 R3000IR Quick Start Guide 23 8e6 F In the HyperTerminal session window go to File gt
35. Self Monitoring Would you like to activate self monitoring YES C NO Ifyes indicate who will receive the emergency e mail notification You may assign up to four individuals One of them has to match with the Master Administrator email The Master Administrator receives all messages Master Administrator s E Mail Address admin logo com Choice one Send e mail to e mail address jsmith logo com M Choice two Send e mail to e mail address tiones logo com gt Choice three Send e mail to e mail address I Choice four Send e mail to e mail address Save E Done Choose YES to activate monitoring Enter the Master Administrator s E Mail Address Click Choice one and enter an e mail address of an individual in your organization that you would like notified if the ER detects any problems when processing data This can be the same e mail address entered in the previous field Enter up to four e mail addresses Click Save Now that the ER server settings have been made you need to configure a client work station for reporting 8 E6 R3000IR Quick START GUIDE 49 8e6 Step 6 Client Workstation Configuration Once your ER is installed you need to be sure the workstation that will run the client has the following minimum requirements e Pentium III class processor or greater e 512 MB RAM minimum 1 GB RAM recommended e 1 024 x 768 display e 2 GB free hard drive space e Windows 2000 or XP or M
36. The boot up process may take 5 10 minutes When the drive light remains off for 30 seconds the system is booted up See the LED Indicators and Buttons section for a description of front panel LED indicators and buttons If you wish to verify that the unit has been booted up you can perform the following test on your workstation Go to your taskbar and click Start gt Run In the dialog box type in cmd type in command if using Windows ME Click OK In the cmd exe window type in ping 1 2 3 4 Press Enter on your keyboard af N If you receive a reply the unit is up Network Setup When the R3000IR is fully booted you can configure network settings For this step you will need your network administrator to provide you the host name gateway address and two unused IP addresses You will first configure the R3000 server and then config ure the ER server Access the R3000IR Administrator Console A Launch Internet Explorer from the setup workstation B Type in http 1 2 3 4 88 in the address field C Click Go to open the R3000IR console HH SBE 8e6 Technologies 8e6 Ra000 IR Welcome to the R3000IR start up configuration screen Please select the desired administration interface Filtering Bepocting a 8E6 R3000IR Quick START GUIDE 31 8e6 32 Log in to R3000 Administrator Console A In the console click the link for Filtering to open the R3000 Introductory Window Z R3000
37. ab and Filter Options tab URL Keyword Filter Control and extension options enabled a In the R3000 User Guide index see e How to set up a custom category e How to set up URL Keywords Custom Categories e How to use library categories in a profile e How to set up profile options ll Bandwidth Productivity 1 Time Quota Hit Quota Limit time spent in PASSED categories to prevent excessive bandwidth usage and increase productivity Enable the Quota Settings feature and configure the Seconds Per Hit Set up pertinent categories in the user s profile with quotas so the user is notified and then locked out of those categories after all minutes in the quota have been used To set up the quota feature and configure profiles to use this feature go to e SYSTEM System gt Quota Setting window e GROUP Group gt IP gt member profile gt Category tab Quota column or Group gt Global Group gt Global Group Profile gt Category tab Quota column G Inthe R3000 User Guide index see e How to set up Quotas e How to use library categories in a profile 8E6 R3000IR Quick START GUIDE 59 8e6 60 2 3 Overall Guota Restrict all quota time in a profile to improve bandwidth usage and productivi ty Cap the amount of time a user spends in all quota marked categories by enabling the Overall Quota option and specifying the number of minutes the end user can visit quota marked categories before being noti
38. acintosh OS X operating system e Internet Explorer Version 6 0 or later Firefox 1 5 or Safari 2 0 Web browser e Pop up blocking software disabled if installed e High speed connection to ER server Go to the ER server and apply the latest software to the server following the procedures documented in the Software Update screen sub section of the ER Administrator User Guide The CD ROM supplied with the ER contains the ER Administrator User Guide the latest version which can be downloaded from our Web site at http www 8e6 com docs ir_er4server pdf L NOTE The ER Web Client User Guide is on the CD ROM the latest version which can be downloaded from our Web site at http www 8e6 com docs er4_weli ent pdf 50 8E6 R3000IR Quick START Guide 8e6 Step 7 Launch the ER Client A Launch IE enter http x x x x 8080 or https x x x x 8443 in the address window in which x x x x represents the IP address of the ER server and then click Go to access the login window of the ER client B Enter your Username and Password and then click LOGIN to access the main screen of the client Z 8e6 Technologies Enterprise Reporter Microsoft Internet Explorer File Edit View Favorites Tools Help Back gt O A A Reach Favorites Ameda D Sf Address http 200 10 101 76 8080 8e6er z OG sername Server 200 10 101 76 El Done nenet 7 LS NOTE If you do
39. aging user and group filtering profiles The ER is comprised of the server and client application Once the ER server is con figured and R3000 log files have populated the database an administrator can use the ER client reporting application to virtually generate an unlimited number of queries and reports from data in the database This data shows which end user is accessing which site the duration of each site visit and the frequency of these visits The client gives the administrator the ability to interrogate massive datasets through flexible drill down technology until the desired view is obtained and then memorize and save the view to a user defined report menu for repetitive scheduled execution and distribution Quick setup procedures to implement the best filtering practices for the scenarios described in the second paragraph are included in the Best Filtering Practices section that follows the Conclusion of this guide 8E6 R3000IR Quick START GUIDE 1 8e6 About this Document This document is divided into the following sections Introduction This section is comprised of an overview of the R3000IR product and how to use this document Service Information This section provides 8e6 Technologies contact information Preliminary Setup Procedures This section includes instructions on how to physi cally set up the R3000IR in your network environment Install the Server This section explains how to configure the R3000
40. cedures e R3000IR with AC power cord e either one of two options e PC monitor with AC power cord and keyboard or e PC laptop computer with HyperTerminal and serial port cable and USB DB9 se rial adapter if there is no serial port on your laptop Go to Step 1A to execute Quick Start Setup Procedures Administrator Console Setup Requirements The following hardware is required for the Administrator console setup procedures e R3000IR unit with AC power cord e CAT 5E crossover cable e PC laptop computer or PC monitor with AC power cord and keyboard Go to Step 1B to execute Console Setup Procedures 20 8E6 R3000IR Quick START Guide 8e6 Step 1A Quick Start Setup Procedures Link the Workstation to the R3000IR Monitor and Keyboard Setup A Connect the PC monitor and keyboard cables to the rear of the chassis see Fig 1 B Turn on the PC monitor C Power on the R3000IR by dropping down the face plate and pressing the large but ton at the right of the front panel see Fig 2 Once the R3000IR is powered up proceed to the Login screen instructions Serial Console Setup A Using the serial port cable and USB DB9 serial adapter if necessary connect the laptop to the rear of the chassis see Fig 1 B Power on the laptop C Power on the R3000IR by pressing the large button on the front panel see Fig 2 OTT LAN1 Fig 2 Diagram of MSA chassis front panel power button at far right
41. de the R3000 will use for filtering Invis ible Router Firewall Mobile or ICAP 3 NOTE Refer to the appendix in the R3000 User Guide for information on con figuring the R3000 to use the Mobile mode option with the 8e6 Mobile Client B Inthe Listening Device frame select the device for listening to traffic e For the invisible mode LAN1 is generally used as the default listening device e For the router or firewall mode Select the network card that will be used to listen to as opposed to send traffic on the network C In the Block Page Device frame select the device for sending block pages to client PCs e For the invisible mode The block page device should be a different device than the one selected in the Listening Device frame LAN2 is generally used as the default device for sending block pages e For the router or firewall mode The device should be the same as the one selected in the Listening Device frame 8E6 R3000IR Quick START GUIDE 35 8e6 36 D Click Apply Network LAN Settings From the navigation panel click Network and choose LAN Settings from the pop up menu EEE 8e6rRa000 Enterpri HOME SYSTEM GROUP LIBRARY REPORTING HELP QUIT E System LAN Settings Control ERE System gt Network gt LAN Settings Administrator Host Name logosom Secure Logon IP Mask Setting Diagnostics Alert LAN IP 1 2 3 4 255 255 255 255 v Patch Sy
42. dwidth gt Streaming Media category To block streaming media patterns go to e SYSTEM System gt Control gt Filter window e GROUP Group gt IP gt member gt member profile gt Category tab or GROUP Group gt Global Group gt Global Group Profile gt Category tab BS In the R3000 User Guide index see e How to configure filtering e How to use library categories in a profile 8E6 R3000IR Quick START Guide Se6 10 Remote Access patterns Block remote access patterns Enable Pattern Blocking for all users In the profile block Internet Productivity gt Remote Access category To block remote access patterns go to e SYSTEM System gt Control gt Filter window e GROUP Group gt IP gt member gt member profile gt Category tab or GROUP Group gt Global Group gt Global Group Profile gt Category tab G In the R3000 User Guide index see e How to configure filtering e How to use library categories in a profile 11 HTTPS settings Establish the security level for HTTPS site access Configure HTTPS filter set tings in the Filter window Choose None if you do not want the R3000 to filter HTTPS sites Low if you want the R3000 to filter HTTPS sites without having the R3000 communicate with IP addresses or hostnames of HTTPS servers Medium if you want the R3000 to communicate with HTTPS servers in order to get the URL from the certificate for URL validation only this is t
43. ecify an IP Address E Type in the IP address of 1 2 3 1 F Type in the Subnet mask netmask of 255 0 0 0 and click OK G Close the LAN connection properties box 8E6 R3000IR Quick START GUIDE 29 8e6 Link the Workstation to the R3000IR The procedures outlined in this sub section require the use of the CAT 5E crossover cable A Plug one end of the CAT 5E crossover cable into the R3000IR s LAN 2 port LS NOTE When facing the rear of the chassis the LAN 2 port is the port on the right pan we LAN1 Portion of MSA chassis rear B Plug the other end of the CAT 5E crossover cable into the setup workstation s net work card LS NOTE If you have a CAT 5E coupler this can be used if the crossover cable is not long enough for your setup Plug one end of the CAT 5E crossover cable into the R3000 and the other end into the coupler Plug a standard CAT 5E cable into the other end of the coupler and the free end of the standard CAT 5E cable into the setup workstation C Plug the R3000IR into a power source with an appropriate rating A WARNING It is strongly suggested you use an uninterruptible power supply D Power on the R3000IR by lowering the face plate and pressing the large button at the right of the front panel see diagram below Diagram of MSA chassis front panel power button at far right 30 8E6 R3000IR Quick START Guide 8e6 The Boot Up Process
44. ent for each user based on an applied filteri tern section is comprised of windows used by the global admin Synchronization e and maintain the R3000 server to authenticate t t Mode Authentication NIC Mode Backup Restore Reset Radius Authentication Setting SNMP Hardware Failure Detection t of main topics displays in the navigation panel attr topics in thi action include the following Control settir it information Diagnostic X Strikes Blocking Warn Option Setting Customization CMC Management Quota Setting 00se a main topic from this list or to vie le When a topic or sub topic ale ub topic displays in the righi For help in any window mouse over the 2 symt window or press F1 Press F5 to refresh the console yr additional information about this current section of the le kthe link neath the System banner to view Help Tor 7 gt To navigate to another section of the console kthe button atthe top ofthe screen si Host Name logo com je 200 10 100 75 Fersion R3000 Enterprise Filter 2 0 10 3 Java Applet Window In this section of the console you will e Specify the operation mode the R3000 will use for filtering the network listening to traffic and sending traffic e Configure LAN settings the R3000 will use on your network e Select NTP servers the R3000 will use for time synchronization with Internet clocks e Indicate the region in which the R3000 is geographically located LS NOTE After saving y
45. er cord and cables away from moving parts and foot traffic Do not allow anything to rest on the AC power cord and cables Never use the server if the AC power cord has been damaged Always unplug the AC power cord before removing the unit for servicing Electrical Safety Precautions A warning Heed the following safety precautions to protect yourself from harm and the server from damage CAUTION Dangerous voltages associated with the 100 240 VAC power supply are present inside the unit To avoid injury or electrical shock do not touch exposed connections or components while the power is on To prevent damage to the server read the information in this document for selection of the proper input voltage Do not wear rings or wristwatches when troubleshooting electrical circuits To avoid fire hazard use only the specified fuse s with the correct type number volt age and current ratings Only qualified service personnel should replace fuses Qualified service personnel should be properly grounded when servicing the unit Qualified service personnel should perform a safety check after any service is per formed 8E6 R3000IR Quick START Guide Seb Motherboard Battery Precautions Caution The battery on the motherboard should not be replaced without following instructions provided by the manufacturer Only qualified service personnel should replace batteries The battery contains energy and as with all batter
46. erride Account and then set up the Override Account at the group level To set up an override account at the Global Group level go to e GROUP Group gt Global Group gt Override Account window To configure the bypass feature and set up a group level override account go to e GROUP Group gt Global Group gt Minimum Filtering Level gt Min Filter Bypass e Group gt IP gt group gt Override Account window BN In the R3000 User Guide index see e How to set up an Override Account Global Group or e How to configure the Minimum Filtering Level Bypass Options e How to set up an Override Account Group profile Exception URL bypass Use exception URLs to grant users access to URLs blocked at the root To grant users access to globally blocked URLs enable the exception URL bypass op tion in the Minimum Filtering Level For these users add the exception URLs in their profiles To set up the Exception URL bypass feature and let users bypass blocked URLs go to e GROUP Group gt Global Group gt Minimum Filtering Level gt Min Filter Bypass e Group gt IP gt member gt Exception URL window BN In the R3000 User Guide index see e How to configure the Minimum Filtering Level Bypass Options e How to set up Exception URLs Proxy Patterns Prevent users from using proxy patterns to bypass the Internet filter Enable Pattern Blocking for all users In the profile block Security gt Web based Proxies
47. estore a Rosel System Time Radius Authentication Setting System Current Time 2007 03 21 16 26 14 PST 0800 SNMP Hardware Failure Detection X Strikes Blocking Warn Option Setting Customization CMC Management Quota Setting w Apply Host Name logo com je 200 10 100 75 rersion R3000 Enterprise Filter 2 0 10 3 Java Applet Window 8E6 R3000IR Quick START GUIDE 37 8e6 The NTP Servers window is used for specifying the Network Time Protocol NTP serv ers to be used by the R3000 so that the R3000 is synchronized with computer clocks on the Internet Note that the following server IP addresses display in the Servers list box 128 59 35 142 142 3 100 15 129 132 98 11 If necessary any of these servers can be deleted by selecting the IP address and clicking Delete LS NOTE If you need to find another NTP server to use most university Web sites provide these servers for public usage A In the NTP Server field enter the IP address of the primary NTP server you wish to use for clock settings on your server B Click Add to include this IP address in the Servers list box C Enter two more NTP servers following the procedures in sub steps A and B These will be the secondary and tertiary NTP servers in order as they appear in the list box D Click Apply LS NOTE If the primary server fails the secondary will be used If the secondary server fails the tertiary server will be used 38 8E6 R3000
48. f Council Directive s Low Voltage 2006 95 EC EMC e 2004 108 EC Standard s Safety e EN60950 2006 EMC e EN55022 2006 e EN55024 1998 A2 2003 e EN61000 3 2 2000 e EN61000 3 3 2001 Product Name s Internet Appliance Product Model Number s MSA 002 003 Year in which conformity is declared 2008 All hardware components supplied in this unit s shipping carton are certified by our vendors to be RoHS compliant the undersigned hereby declare that the equipment specified above conforms to the above Directive s and Standard s Location Orange CA USA Signature Date January 21 2008 Full Name Gregory P Smith Position Director of Engineering Operations 76 8E6 R3000IR Quick START Guide INDEX A Always Allow Custom Category 69 B Bandwidth Productivity 59 boot up 31 BSMI 74 75 C Category block 55 63 Change Quick Start password 27 Change User Name and Password 48 crossover cable 20 30 40 Custom Block Warn X Strikes Quota pages 65 68 Custom Category blocked 57 Customize an 8e6 Supplied Category 68 Custom Lock Block Warn X Strikes Quota pages 56 EMC 74 76 ER Client 51 72 ER Server Statistics 71 72 Evaluation Mode 2 71 72 Exception URL bypass 58 Expiration 71 F FCC 74 File type blocking 59 Filtering Scenarios 55 G Game patterns 62 General Productivity 66 H HTTPS settings 63 HyperTerminal Setup 22 ICES 003 74 75 IM patterns 62 IP exceptions
49. ference to radio communications Operation of this equipment in a residential area is likely to cause harmful interfer ence in which case the user will be required to correct the interference at his own expense Trademarks Other product names mentioned in this manual may be trademarks or registered trademarks of their respective com panies and are the sole property of their respective manufacturers Part R3000IRul QSG 081201 8E6 R3000IR Quick START Guide CONTENTS R30001R INTRODUCTION ciciccccctescccacsnnsccensseessentecsenseensuntvesscacsansenseastzsceeeusswuss 1 ADOUE this Documents a eai Ka 2 Conventions Used in this DOCUMENL cccccecseseeeeeeeeeessseeeeeeeesseeeeseeenesseeeeseeanenseeseseeanseeeeeeees 3 SERVICE INFORMATION sscceccescnsececcneeeeseueeaeeeuseuscueeusenseaeeauseueeausauesneeseesauseass 4 PRELIMINARY SETUP PROCEDURES sccceceeececeeeeueeeueeeeecueesaueeueeaueeeuseaeseaeeens 5 Unpack the Unit from the Carton cccciccccececcescensssceesccccsevescasseensteeceeesnadsacnsenscceaaueensseeeeennvesnancensasee 5 Seleta Site TOK the SOV EM AI 6 Rack Mount the Se ry AI 6 Check the Power Sup ply wisi cisccssiessccecececce cecectvcatacancescenescvecscesesenssenaanensed ct vestved ni Furada ruriini 16 General Safety Informatio M WW 17 INSTALL THE SERVER www maaana kaka naa wanawaza naa kanuna akana zua zaka kauzu ananunua Kanana Kanana 20 Step 1 Setup PRO US AA A EEEE 20 Step 1A Quick Start Setup Procedures
50. fied and then locked out of these catego ries To set up the quota feature and configure profiles to use the Overall Quota feature go to e SYSTEM System gt Quota Setting window e GROUP Group gt IP gt member profile gt Category tab Overall Quota or Group gt Global Group gt Global Group Profile gt Category tab Overall Quota BY In the R3000 User Guide index see e How to set up Quotas e How to use library categories in a profile Time Based Profiles Schedule a profile to be used at a specific time Set up one or more profiles for each user or group to be active at a scheduled time To set up Time Profiles go to e GROUP Group gt IP gt member gt Time Profile window L In the R3000 User Guide index see e How to set up a Time Profile 4 Warn option with low filter settings Warn users before they access unacceptable content that their Internet ac tivities are logged Set HTTPS filtering at the low level and then configure the number of minutes for the interval the warning page will re display for any user who attempts to access content deemed unacceptable In the end user s profile set the Warn categories To set up and use the warn option go to e SYSTEM System gt Control gt Filter window e System gt Warn Option Setting window e GROUP Group gt IP gt member gt member profile gt Category tab Warn column or GROUP Group gt Global Group gt Global Group Prof
51. gh settings and will receive the warning message for excessive Internet usage To set up and use the warn option with high filter settings go to e SYSTEM System gt Control gt Filter window e System gt Warn Option Setting window e GROUP Group gt IP gt member profile gt Category tab Warn column or GROUP Group gt Global Group gt Global Group Profile gt Category tab Warn column La In the R3000 User Guide index see e How to configure filtering e How to configure the Warn Option Setting e How to use library categories in a profile 2 Warn strike with higher thresholds Warn users before they access unacceptable content and may be locked out of the Internet Set HTTPS filtering at the high level configure Warning settings and enable X Strikes Blocking In the end user s profile set the Warn categories and en able X Strikes Blocking The end user may not be able to access all requested sites due to high settings and will receive the warning message for excessive Internet usage After being warned for the designated number of times defined in X Strikes Blocking that user is locked out of all Internet Intranet access To set up and use the warn option go to e SYSTEM System gt Control gt Filter window e System gt X Strikes Blocking window e System gt Warn Option Setting window e GROUP Group gt IP gt member gt member profile gt Category tab Warn column and Filter Options
52. he System Status screen contains the following information e Operation Mode specified in screen 3 Change filter mode Seb e Management and Blocking Interface specified in screen 4 or 5 Configure network interface LAN1 or LAN2 e Capturing Interface specified in screen 4 or 5 Configure network interface LAN1 or LAN2 e lan IP address and netmask specified in screen 4 and current status Active or Inactive e lan2 IP address and netmask specified in screen 5 and current status Active or Inactive e Default gateway IP address specified in screen 6 Configure default gateway e R3000 host name specified in screen 8 Configure host name e DNS server IP address es specified in screen 7 Configure DNS servers e Regional timezone setting specified in screen 9 Time Zone regional setting e Current status of the R3000 e Current R3000 software Version installed e Library update status 8 6 R3000IR Quick START GUIDE 27 8e6 LS NOTE Modifications can be made at any time by returning to the specific screen of the Quick Start procedures Log Off Disconnect the Peripherals A After completing the Quick Start setup procedures return to the Quick Start menu screen and press 9 to log out B Disconnect the peripherals from the R3000IR 28 8e6 R3000IR Quick START Guide Seb Step 1B Console Setup Procedures Preliminary Setup Create a setup workstation using a
53. he default setting or High if you want the R3000 to communicate with HTTPS servers to obtain the certificate with a very strict validation of the return URL To configure HTTPS settings go to e SYSTEM System gt Control gt Filter window G In the R3000 User Guide index see e How to configure filtering 12 Category block Block the Bandwidth category Set the Bandwidth category to be blocked in perti nent profiles To block the Bandwidth category go to e GROUP Group gt IP gt member gt member profile gt Category tab or GROUP Group gt Global Group gt Global Group Profile gt Category tab BN Inthe R3000 User Guide index see e How to use library categories in a profile 8E6 R3000IR Quick START GUIDE 63 8e6 13 Rule block Use a rule to block the Bandwidth category Create a rule that blocks the Band width category and apply this rule to pertinent profiles To create and block a rule for the Bandwidth category go to e GROUP Group gt Global Group gt Rules e Group gt IP gt member gt member profile gt Category tab or Group gt Global Group gt Global Group Profile gt Category tab G In the R3000 User Guide index see e How to use rules e How to use library categories in a profile 14 SE Keywords Block specific search engine keywords to restrict access to bandwidth con sumptive categories In pertinent library categories enter URL keywords to be
54. ibrary updates go to the R3000 Administrator console A Click the Library button at the top of the screen B From the navigation panel click Updates and select Manual Update from the menu 8e6Rs000 _ Enterpr HOME SYSTEM GROUP LIBRARY REPORTING HELP QU m Manual Update to 8e6 Supplied Categories Library gt Updates gt Manual Update to 8e6 Supplied Categories Options Library Lookup Customer Feedback Module Category Weight System Weekly Update Patch Update NNTP Newsgroup This option wil he UF Thi Category Groups ategories with the latest a a R Jost Name logo com ir 200 10 100 75 frersion R3000 Enterprise Filter 1 10 00 24 Java Applet Window C Inthe Manual Update to 8e6 Supplied Categories window click the radio button cor responding to Full URL Library Update D Click Update Now to begin the update process 8E6 R3000IR Quick START Guide 8e6 Monitor the Library Update Process To verify that the library is being updated A From the navigation panel click Updates and select Library Update Log from the menu B Inthe Library Update Log window click View Log to display the update activity Ln xx 8e6 R3000 __ Enterprise Filter OE SYSTEM GROUP LIBRARY REPORTING HELP OS fe Library Update Log x Library gt Updates gt Library Update Log Library Lookup Customer Feedback Module Download Log i Category Weight System NNTP Newsgroup ue Feb 20 12 16 05 PST 200
55. ient ER Server Statistics Window cccccsssssseeeeccsssseeseeesecenseeeeeesensenseeeeeeeesseneeeenesaeees 72 8E6 R3000IR Quick START GUIDE 8e6 LED INDICATORS AND BUTTONS cccecececcecececececaceceeeecececuceeecucecaeeeaeneaeaeennunenes 73 Diagrams and DeSCriptiOn III 73 REGULATORY SPECIFICATIONS AND DISCLAIMERS 2 2ceececeececeececeececesececeecececees 74 Declaration of the Manufacturer or Importer 2 ccceesseeeneeeeeee eee eeeeeeeeeaeeeeeeseeeeeeeeeeeeeeeeeneeeees 74 PE AAA AWA AWA AA 77 IV 8E6 R3000IR Quick START Guide Seb R3000IR INTRODUCTION Thank you for choosing to evaluate the 8e6 Technologies R3000IR Internet Filter with Integrated Reporter This product combines the R3000 Internet Filter with the ER Enter prise Reporter to track end user Internet activity and generate reports that assist admin istrators in developing policies and targeting sites to be filtered in order to maximize bandwidth utilization and productivity The R3000 can be configured to block specific Web sites or service ports thereby pro tecting your organization against lost productivity network bandwidth issues and pos sible legal problems that can result from the misuse of Internet resources This product also features expansive library categories instant message and peer to peer blocking user authentication and intuitive screens and fields for ease of use when configuring and maintaining the server as well as man
56. ies a malfunction can cause heat smoke or fire release toxic materials or cause burns Do not disassemble puncture drop crush bend deform submerge or modify the battery Do not incinerate or expose to heat above 140 F 60 C There is a danger of explosion if the battery on the motherboard is installed upside down which will reverse its polarities CAUTION DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE MANUFACTURER DISPOSE OF THE USED BATTERIES ACCORDING TO THE MANUFACTURER S INSTRUCTIONS ATTENTION IL Y A DANGER D EXPLOSION S IL Y A REPLACEMENT INCORRECT DE LA BATTERIE REMPLACER UNIQUEMENT AVEC UNE BATTERIE DU MEME TYPE OU D UN TYPE EQUIVALENT RECOMMANDE PAR LE CONSTRUCTEUR METTRE AU REBUT LES BATTERIES USAGEES CONFORMEMENT AUX INSTRUC TIONS DU FABRICANT A WARNING Users in Member States should consult Article 20 of Directive 2006 66 EC of the European Parliament and of the Council before disposing the motherboard battery 8E6 R3000IR Quick START GUIDE 19 8e6 INSTALL THE SERVER Step 1 Setup Procedures This step requires you to link the workstation to the R3000IR You have the option of us ing the text based Quick Start setup procedures described in Step 1A or the Administra tor console setup procedures described in Step 1B Quick Start Setup Requirements The following hardware is required for the Quick Start setup pro
57. ile gt Category tab Warn column 8E6 R3000IR Quick START Guide Se6 La In the R3000 User Guide index see e How to configure filtering e How to configure the Warn Option Setting e How to use library categories in a profile 5 Warn strike Warn users before they access unacceptable content and may be locked out of the Internet Enable the Warn feature along with X Strikes Blocking After the end user is warned for the designated number of times defined in X Strikes Blocking that user is locked out of all Internet intranet access To set up and use the warn option with X Strikes Blocking go to e SYSTEM System gt X Strikes Blocking window e System gt Warn Option Setting window e GROUP Group gt IP gt member gt member profile gt Category Profile tab Warn column and Filter Options tab X Strikes Blocking enabled or GROUP Group gt Global Group gt Global Group Profile gt Category tab Warn column and Filter Options tab X Strikes Blocking enabled Lb In the R3000 User Guide index see e How to set up X Strikes Blocking e How to configure the Warn Option Setting e How to use library categories in a profile e How to set up profile options 6 P2P patterns Block P2P services Enable Pattern Blocking for all users In the profile block Bandwidth gt Peer to peer File Sharing category To block P2P services go to e SYSTEM System gt Control gt Filter window e GROUP G
58. k start procedures Now that the R3000 and ER are set up on your network once the ER database is populated with logs from the R3000 the client can be used for generating reports Initially you will only be able to report on IP addresses To implement user names in ER reporting please consult the ER Administrator User Guide Refer to the ER Web Client User Guide for information on generating reports L NOTE If you cannot view reports or if your specific environment is not covered in the ER Administrator User Guide contact an 8e6 Technologies solutions engineer or technical support representative Port 22 SSH and Port 3306 SQL must be open on your network to allow access by remote technical support 8E6 R3000IR Quick START GUIDE 53 8e6 54 BesT FILTERING PRACTICES Threat Class Groups 8e6 s filtering library currently consists of 103 library filtering categories each placed in one of the 20 filtering category groups defined in the interface Adult Content Bandwidth Business Investments Community Organizations Education Entertainment Govern ment Law Politics Health Fitness Illegal Questionable Information Technology Internet Communication Internet Productivity Internet Intranet Misc News Reports Religion Beliefs Security Shopping Society Lifestyles Travel Events and Custom Categories Outside of the interface we have also grouped these library categories into four Threat Class Groups based on
59. nchronization LAN2IP 200 10 160 74 7 255 255 0 0 X Mode Authentication NIC Mode Primary IP 200 10 160 1 BackupRestore Reset Secondary IP Radius Authentication Setting SNMP Gateway Hardware Failure Detection X Strikes Blocking Seon 20010160 Warn Option Setting Customization CMC Management Quota Setting Ej Host Name logo com je 200 10 100 75 Version R3000 Enterprise Fitter 2 0 10 3 Java Applet Window Make the following entries for the R3000 in the LAN Settings window A Enter the Host Name that includes your domain name for example R3000SERVER myserver com the NetBIOS name must be capitalized It is important to enter something identifiable because once the product is registered this host name is used by 8e6 Technologies to recognize your account for library updates This name needs to be a valid DNS entry B Enter the LAN IP address and specify the subnet for LAN 1 the R3000 s first Ether net Network Interface Card NIC For the invisible mode you may use a non routeable IP address for the listening interface and a subnet mask of 255 255 255 255 32 bites C Enter the LAN2 IP address and subnet for LAN 2 the R3000 s second Ethernet NIC The subnet selection is usually 255 255 0 0 16 bites or 255 255 255 0 24 bites but cannot be 255 255 255 255 32 bites For the router or firewall mode the LAN 1 IP address should be in a different subnet than the LAN 2 IP address 8E6 R3
60. nerates uses and can radiate radio fre quency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense FCC Declaration of Conformity Models MSA 002 003 74 8E6 R3000IR Quick START Guide 8e6 Electromagnetic Compatibility Class A Notice Industry Canada Equipment Standard for Digital Equipment ICES 003 Cet appareil num rique de la classe A respecte toutes les exigences du R glement sure le mat riel brouilleur du Canada English translation of the notice above This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Bureau of Standards Metrology and Inspection BSMI Taiwan BSMI EMC STATEMENT TAIWAN This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures EREHE BEFRIAS Em gt EERE H ARE ae EMAV TF ENES BEER ese HR e 8E6 R3000IR Quick START GUIDE 75 8e6 EC Declaration of Conformity European Community Directives Requirement CE Declaration of Conformity Manufacturer s Name 8e6 Technologies Manufacturer s Address 828 W Taft Avenue Orange CA 92865 Application o
61. nstall the outer rails of rail assemblies to the rack LS NOTE The rails are designed to fit in the racks with the depth of 28 to 33 e Determine the placement of each component in the rack before you install the rails e Install the heaviest server components on the bottom of the rack first and then work up 1 In the package locate a pair of front short and rear long brackets Please note that the brackets are marked with Up Front Arrows front and Up Rear arrows rear 2 Secure the front short bracket marked with the Up Front arrows to the outer rail with two Type G screws as shown below C p eg G Round head M4 x 4 mm 0 157 H Flat head M5 x 12 mm 0 472 Washer for M5 o 12 8 amp 6 R3000IR Quick START Guide 8e6 3 Attach the front short bracket to the front end of the rack and secure it to the rack with two Type H screws and Type washers as shown below See the previous page for descriptions of Type H and Type hardware components 4 Attach the rear long bracket to the rear end of the rack and secure it to the rack with two Type H screws and Type washers as shown below Repeat the same steps to install the other outer rail to the other side of rack 8E6 R3000IR Quick START GUIDE 13 8e6 5 Measure the depth of your rack and adjust the length of the rails accordingly Then secure the rails to the chassis with Type G screws 6 Slide the inne
62. o download proxypattern proxypat ind ailed to download newslist Exception M Host Name logo com IP 200 10 100 75 ersion R3000 Enterprise Filter 1 10 00 24 Java Applet Window LS NOTE You will be notified in the log when the library has been completely updated by the message Full URL Library Update has completed If this message does not yet display click View Log again to view the latest information A WARNING At the conclusion of this step your R3000 will be actively filtering your network The R3000 is initially set to filter pornography sites on all of your network traffic associated with the hub to which it is connected 8E6 R3000IR Quick START GUIDE 45 8e6 Now that the R3000 is filtering your network the next step is to set up groups and create filtering profiles for group members To activate a default filter profile more appropriate for your operations or to specify a more limited IP range to filter consult Chapter 2 Group screen in the Global Administra tor Section of the R3000 User Guide Refer to Chapter 1 System screen for information on how to give end users access to acceptable HTTPS sites if strict HTTPS filtering set tings are used Obtain the latest R3000 User Guide at http www 8e6 com docs ir_r3000_r2 pdf IMPORTANT 8e6 recommends reviewing the Best Filtering Practices sec tion to implement setup procedures for the filtering scenarios described within tha
63. on In pertinent profiles block access to the Security category group and other categories containing content that threaten your organization To block categories in a profile go to e GROUP Group gt IP gt member gt member profile gt Category tab or GROUP Group gt Global Group gt Global Group Profile gt Category tab G In the R3000 User Guide index see e How to use library categories in a profile 2 Rule block Use a rule to block categories that threaten your network organization Create a rule that blocks access to the Security category group and other categories con taining content that threaten your organization and then apply this rule to pertinent profiles Or use a defined rule such as the 8e6 CIPA Compliance rule if in the edu cational sector to block related categories To create a rule and block categories in a profile go to e GROUP Group gt Global Group gt Rules e Group gt IP gt member gt member profile gt Category tab or Group gt Global Group gt Global Group Profile gt Category tab G In the R3000 User Guide index see e How to use rules e How to use library categories in a profile 3 X Strike on blocked categories Lock out users from workstations after X number of attempts are made to access content that could endanger your network organization Enable and configure the X Strikes Blocking feature specifying categories that threaten your or ganization
64. ontents to point to a URL within your organization send a request to your administrator s email address or include verbiage of your choice that informs users of their Internet usage activities that triggered the page To customize pages go to e SYSTEM System gt Customization gt Common Customization window and other applicable customization windows oe L In the R3000 User Guide index see e How to customize pages 17 Real Time Probe information Monitor Internet usage activity in real time Enable Real Time Probe reporting Create a probe to monitor Internet traffic by category user IP address username or URL Set up a schedule for the probe to run during a specific time period To enable and use Real Time Probe reporting go to e REPORTING Report gt Real Time Probe gt Configuration tab e Real Time Probe gt Go to Real Time Probe Reports GUI link gt Real Time Probe Reports gt Create tab BN In the R3000 User Guide index see e How to set up Real Time Probes 8 E6 R3000IR Quick START GUIDE 65 8e6 lll General Productivity 66 1 Warn Feature with higher thresholds Warn users before they access unacceptable content Set HTTPS filtering at the high level to block certificates that may be questionable Configure Warning set tings In the end user s profile apply the warn option to pertinent categories The end user may not be able to access all requested sites due to hi
65. ote that the brackets are marked with Up Front Arrows front and Up Rear arrows rear Secure the front short bracket marked with the Up Front arrows to the outer rail with two Type G screws See the previous page for a description of the Type G screw Attach the rear long bracket to the other end of the outer rail and secure the rear long bracket to the outer rail with a Type G screw as shown below Measure the depth of your rack and adjust the length of the rails accordingly Repeat the same steps to install the other outer rail on the chassis Secure both outer rail assemblies to the rack with Type H screws and Type wash ers See the previous page for descriptions of Type H and Type hardware compo nents BS 8E6 R3000IR Quick START Guide 8e6 7 Slide the chassis into the rack as shown below LS NOTE The chassis may not slide into the rack smoothly or easily when installed the first time Some adjustment to the slide assemblies might be needed for easy installation 8 You will need to release the safety taps on both sides of the chassis in order to com pletely remove the chassis out of the rack 8E6 R3000IR Quick START GUIDE 11 8e6 Optional Install the Open Racks After you have installed the inner rails on the chassis you are ready to i
66. ounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading The rack will not tip over when the server is mounted even when the unit is fully extended from the rack For a single rack installation stabilizers are attached to the rack For multiple rack installations racks are coupled together Reliable earthing of rack mounted equipment is maintained at all times Particular attention should be given to supply connections other than direct connections to the branch circuit e g use of power strips A power cord will be long enough to fit into the server when properly mounted in the rack and will be able to supply power to the unit The connection of the server to the power supply will not overload any circuits Con sideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply wiring Appropriate consideration of equipment nameplate ratings should be used when addressing this concern The server is only connected to a properly rated supply circuit Reliable earthing grounding of rack mounted equipment should be maintained The air flow through the server s fan or vents is not restricted Installation of the equipment in a rack should be such that the amount of air flow required for safe operation of the equipment is not compromised The maximum o
67. our entries in each of these windows Operation Mode LAN Settings NTP Servers Regional Setting you may be prompted to restart or reboot the server Click OK to acknowledge the contents of the alert box and then proceed to the next sub step without restarting or rebooting the server 8E6 R3000IR Quick START Guide 8e6 Network Operation Mode From the navigation panel at the left of the screen click Mode and choose Operation Mode from the pop up menu Ba 8e6Ra000 Enterprises EIS HOME SYSTEM GROUP LIBRARY REPORTING HELP Qe Iai le UN Operation Mode System gt Mode gt Operation Mode Administrator Mode Secure Logon Invisible C Router Firewall C Mobile ICAP Diagnostics Alert Listening Device Block Page Device Patch Synchronization Device ILANI Device to send block page LAN2 7 lr naga Block Page Delivery Method BackupRestore Protocol Methods Reset Send Block Page via ARP Table Send Block to Specified Host MAC Address Radius Authentication Setting Block Page Route To SNMP Hardware Failure Detection Default Gateway X Strikes Blocking Warn Option Setting G Alternate IP Address P Ce Customization CMC Management Current MAC Address 00 02 16 04 52 00 Quota Setting Apply je 200 10 100 75 Fersion R3000 Enterprise Filter 2 0 10 3 Java Applet Window Make the following entries in the Operation Mode window A In the Mode frame select the operational mo
68. perating ambient temperature does not exceed 104 F 40 C If installed in a closed or multi unit rack assembly the operating ambient temperature of the rack environment may be greater than room ambient Therefore consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature Tma specified by the manufacturer A WARNING Extend only one component at a time Extending two or more components simultaneously may cause the rack to become unstable 8E6 R3000IR Quick START GUIDE 8e6 Rack Mount Instructions Optional Install the Chassis Rails LS NOTE If your chassis does not come with chassis rails please follow the procedure listed on the last page of this sub section to install the unit directly into the rack CAUTION Please make sure that the chassis covers and chassis rails are installed on the chassis before you install the chassis into the rack To avoid personal injury and property damage please carefully follow all the safety steps listed below Before installing the chassis rails e Close the chassis using the chassis cover e Unplug the AC power cord s e Remove all external devices and connectors 1 Included in the shipping package are a pair of rail assemblies In each rail assembly locate the inner rail and the outer rail 2 Press the locking tab to release the inner rail from its locking position and pull out the inner rail from
69. r rails which are attached to the chassis into the outer rails on the rack 14 8e6 R3000IR Quick START Guide 8e6 Install the Chassis into the Rack O CAUTION Before installing the chassis into the rack e Make sure that the rack is securely anchored onto an unmovable surface or structure before installing the chassis into the rack e Unplug power cord s of the rack before installing the chassis into the rack e Make sure that the system is adequately supported Make sure that all the components are securely fastened to the chassis to prevent components fall ing off from the chassis e The rack assembly should be properly grounded to avoid electric shock e The rack assembly must provide sufficient airflow to the chassis for proper cooling e Please make sure that all components and all chassis covers are properly in stalled in the chassis before you install the chassis into the racks otherwise out of warranty damage may occur Slide the chassis into the rack and secure it with two screws on each side of the rack as shown in the picture slide into rack and secure with two screws on each side 8E6 R3000IR Quick START GUIDE 15 8e6 Check the Power Supply This server is eguipped with a universal power supply that handles 100 240 V 50 60 Hz A standard power cord interface IEC 950 facilitates power plugs that are suitable for most European North American and
70. receive a connection failure message during the reboot process please disregard it as this often occurs when there is a change in the IP address LS NOTE To restart the browser window close both the R3000 Administrator con sole and the R3000 Introductory Window Begin a new session by opening a new browser window and then logging back into the Administrator console 40 8E6 R3000IR Quick START Guide Seb Step 2 Test the R3000 Console Connection Now that the R3000 IR is physically installed on your network and you have configured its network settings you need to test the unit to see if it is set up properly A Restore the setup workstation you used for the Network Setup to its original settings and connect it to the network hub to create a network workstation You could also use another workstation already on the network that has Internet access B Launch IE on the network workstation and enter the IP address you assigned to LAN 1 Step 1A Quick Start menu administration menu or Step 1B Network LAN Settings sub step B Be sure to include the port information 88 in the address field For example if the R3000 were assigned an IP address of 10 10 10 10 you would enter http 10 10 10 10 88 in the browser window s address field C Click Go You should be prompted to log into the Administrator console giving the Username and Password If you can access the R3000 Administrator console the R3000 is func
71. roup gt IP gt member gt member profile gt Category tab or GROUP Group gt Global Group gt Global Group Profile gt Category tab BY In the R3000 User Guide index see e How to configure filtering e How to use library categories in a profile 8E6 R3000IR Quick START GUIDE 61 8e6 62 IM patterns Block IM services Enable Pattern Blocking for all users In the profile block Inter net Communication gt Chat and Instant Messaging IM categories To block IM services go to e SYSTEM System gt Control gt Filter window e GROUP Group gt IP gt member gt member profile gt Category tab or GROUP Group gt Global Group gt Global Group Profile gt Category tab G In the R3000 User Guide index see e How to configure filtering e How to use library categories in a profile 8 Game patterns Block game patterns Enable Pattern Blocking for all users In the profile block Entertainment gt Games category To block game patterns go to e SYSTEM System gt Control gt Filter window e GROUP Group gt IP gt member gt member profile gt Category tab or GROUP Group gt Global Group gt Global Group Profile gt Category tab c G In the R3000 User Guide index see e How to configure filtering e How to use library categories in a profile 9 Streaming Media patterns Block streaming media patterns Enable Pattern Blocking for all users In the pro file block Ban
72. solu tions engineer or technical support representative L NOTE Port 22 SSH must be open on your network to allow access by remote technical support Test the Mobile Client Console Connection If this R3000 has been set up in the Mobile mode you do not need to test filtering In stead once you have accessed the R3000 Administrator console you should verify that the Mobile Client can be accessed by the R3000 A Use a workstation on which the Mobile Client is installed that is not on a filtered por tion of the LAN Open a browser window on a network workstation and then go to http test 8e6 net an empty site for testing pornography filtering B The connection should be blocked and the block page served by the R3000 should display in the browser s Address field If you do not receive a block page contact an 8e6 Technologies solutions engineer or technical support representative L NOTE Port 22 SSH must be open on your network to allow access by remote technical support 42 8E6 R3000IR Quick Start Guide Se6 Step 4 Set Library Updates After verifying that the R3000 is correctly installed on your network you need to activate R3000 library updates Library updates are critical for filtering as new sites are added to the 8e6 library each day To activate updates visit the 8e6 Technologies Web site and enter the activation code that was issued to you by e mail also included on the product invoice
73. t section 46 8E6 R3000IR Quick START Guide 8e6 Step 5 Change the ER Admin User Name and Password Set Self Monitoring After configuring the R3000 click the Quit button at the top of the screen to exit the R3000 Administrator console You will now need to log in to the ER Administrator con sole and make some changes to settings in screens Log in to the ER Administrator Console In the R3000IR console see Step 1B Network Setup Access the R3000IR Adminis trator Console click the link for Reporting to open the ER Administrator console A erp e Reporte 0 oso e e plore r x File Edt View Favorites Tools Help amp Q O x A seach le Favorites 2 2 8 a Address http 200 10 101 76 88 z Be cece f kd 8e6 Enterprise Reporter 33 s 8e6 Technologies www 8e6technologies com Welcome to the Enterprise Reporter Admin Console User Name Password Login A I T ntene E Done B In the User Name field type in admin C In the Password field type in reporter 8E6 R3000IR Quick START GUIDE 47 8e6 D Click OK to go to the main screen of the ER Administrator console A Enterprise Reporter 4 0 Microsoft Internet Explorer _ 5 xj File Edit View Favorites Tools Help seBack gt OA A Rah Favorites GFmeda G D S w A Address http 200 10 101 76 88 processreporter cgi x 260 Links gt s Net
74. tatus as of 2007 11 13 13 04 40 EVALUATION MODE MAX DATA STORAGE 24 WEEKS Please click here to activate the box 2007 08 01 00 00 11 Date scope for total data 2007 11 1312 59 59 Total number of week s stored 15 week s Current live data yearweekno date scope 200732 200745 2007 08 15 00 00 00 2007 11 13 12 59 59 Total number of live week s 13 week s Current archive data yearweekno date scope 200730 200732 2007 08 01 00 00 11 2007 08 14 23 59 59 Total number of archive week s 2week s Database disk space utilization 13 79 used database spacestotal database space 5 78 41 94 Gbytes Target percentage of live data 90 Last 8 weeks hits day average Estimated total week s of live data Estimated total week s of archive data Estimated number of week s until next expiration Change Settings Calculate Estimated total week s of live data week s Estimated total week s of archive data week s Hitsiday Percentage of live data E Done agp internet XS 8E6 R3000IR Quick START GUIDE 71 8e6 72 ER Client ER Server Statistics Window In the ER Server Statistics window the note Evaluation Mode Enabled displays above the ER Activity frame To the right of this note the Info button displays When this button is clicked an alert box opens with the message Evaluation Mode Max Data Storage X Weeks in which X represents the maximum number of weeks in the ER
75. tents tailored to safeguard your organization Block this category in appropriate profiles To set up a custom category and block it go to e LIBRARY Library gt Category Groups gt Custom Categories gt Add Category e GROUP Group gt IP gt member gt member Profile gt Category tab or GROUP Group gt Global Group gt Global Group Profile gt Category tab BN In the R3000 User Guide index see e How to set up a custom category e How to use library categories in a profile 8 Minimum Filtering Level At the root level block categories that could endanger your network organiza tion Configure the Minimum Filtering Level to block specified categories and do the same in the Global Group Profile To configure the minimum filtering level go to e GROUP Group gt Global Group gt Minimum Filtering Level e Group gt Global Group gt Global Group Profile gt Category tab we G Inthe R3000 User Guide index see e How to configure the Minimum Filtering Level e How to use library categories in a profile Global Group Profile 8E6 R3000IR Quick START GUIDE 57 8e6 58 9 Override Account bypass 10 11 Use an Override Account to grant a user access to categories blocked at the root level To grant designated users access to globally blocked categories set up an Override Account at the Global Group level or enable the option to allow the Mini mum Filtering Level to be bypassed with an Ov
76. tioning on your network and you should proceed to Step 3 If you cannot access the R3000 Administrator console please verify the status of the LAN connection in Windows on the network workstation and then try enabling disabling the LAN connection If that fails to work check the following e The R3000IR is turned on e The R3000IR is connected to the same hub as your router firewall e Can the PC normally connect to the Internet e Is the PC able to ping LAN 1 of the R3000 e Is the R3000 plugged into a switch instead of a hub e Is there a caching server e Can the R3000 ping the filtered PC Refer to the System Command window in the Diagnostics section of the R3000 User Guide e Did you restart the R3000 after changing the network settings e Do you have both LAN ports connected to your network hub e If still unsuccessful contact an 8e6 Technologies solutions engineer or technical sup port representative 8E6 R3000IR Quick START GUIDE 41 8e6 Step 3 Test Filtering or Mobile Client Console Connection Test Filtering If this R3000 has been set up in the Invisible Router or Firewall mode once you have accessed the R3000 Administrator console you should test filtering A Test the R3000 s filtering by opening a browser window on a network workstation and going to http test 8e6 net an empty site for testing pornography filtering B You should receive a block page If you do not contact an 8e6 Technologies
77. to bypass the Minimum Filtering Level using exception URLs Enter the exception Internet intranet IP addresses in the applicable profile To set up the Exception URL bypass feature and let users bypass blocked IP ad dresses go to e GROUP Group gt Global Group gt Minimum Filtering Level gt Min Filter Bypass e Group gt IP gt member gt Exception URL window BN In the R3000 User Guide index see e How to configure the Minimum Filtering Level Bypass Options e How to set up Exception URLs 8E6 R3000IR Quick START GUIDE 69 8e6 70 4 Override Accounts Set up override accounts to grant specified users access to URLs blocked for general users Enable the option to bypass the Minimum Filtering Level using an override account Create the override account profile including the accessible cat egories To grant designated users access to globally blocked categories set up an Override Account at the Global Group level or enable the option to allow the Mini mum Filtering Level to be bypassed with an Override Account and then set up the Override Account at the member level To set up an override account at the Global Group level go to e GROUP Group gt Global Group gt Override Account window To configure the bypass feature and set up a group level override account go to e GROUP Group gt Global Group gt Minimum Filtering Level gt Min Filter Bypass e Group gt IP gt group gt Override Account window
78. void danger of suffocation do not leave plastic bags used for packaging the server or any of its components in places where children or infants may play with them 8E6 R3000IR Quick START GUIDE 5 8e6 Select a Site for the Server The server operates reliably within normal office environmental limits Select a site that meets the following criteria Clean and relatively free of excess dust Well ventilated and away from sources of heat with the ventilating openings on the server kept free of obstructions Away from sources of vibration or physical shock Isolated from strong electromagnetic fields and noise caused by electrical devices such as elevators copy machines air conditioners large fans large electric motors radio and TV transmitters and high frequency security devices Access space provided so the server power cord can be unplugged from the power supply or the wall outlet this is the only way to remove the AC power cord from the server Clearance provided for cooling and airflow Approximately 30 inches 76 2 cm in the back and 25 inches 63 5 cm in the front Located near a properly earthed grounded power outlet 8E6 R3000IR Quick START Guide Seb Rack Mount the Server Rack Setup Precautions warning Before rack mounting the server the physical environment should be set up to safely accommodate the server Be sure that The weight of all units in the rack is evenly distributed M
79. work Server Database z go 8e6 Enterprise Reporter zre Beb Technologies www 8e6technologies com Welcome to the Enterprise Reporter This box is in live mode now Change Mode E Done Change User Name and Password A Setup a new administrator user name and password by clicking on the Network pull down menu and choosing Administrators to display the Add Edit Delete Administra tors screen E Network Add Edit Delete Administrators Microsoft Internet Explorer File Edit View Favorites Tools Help Back gt O A A Qsearch Favorites meda Ay S fw S Address http 200 10 101 76 88 process admin cai 7 260 Links gt Network x j Server vi Database ba Add Edit Delete Administrators New Administrator y Confirm Password User Name Password B Select New Administrators from the pull down menu 48 8E6 R3000IR Quick START Guide 8e6 C Enter a User Name and Password D E Click Save In the Confirm Password field re enter the password Set Self Monitoring A From the Server pull down menu choose Self Monitoring to display the Self Moni toring screen E F Server Self Monitoring Microsoft Internet Explorer File Edit View Favorites Tools Help Back gt O A A Asearch Favorites Smeda 4 B 3 fw a Address ja http 200 10 101 76 88 process monitor cgi azi 60 Links a Ee Database
80. y information warning you that a situation has the potential to cause bodily harm or death Q IMPORTANT The important icon is followed by information 8e6 recommends that you review before proceeding with the next action a The book icon references the R3000 User Guide This icon is found in the Best Filtering Practices section of this document 8E6 R3000IR Quick START GUIDE 3 8e6 SERVICE INFORMATION The user should not attempt any maintenance or service on the unit beyond the proce dures outlined in this document Any initial hardware setup problem that cannot be resolved at your internal organiza tion should be referred to an 8e6 Technologies solutions engineer or technical support representative 8e6 Corporate Headguarters USA Local 714 282 6111 Domestic US 1 888 786 7999 International 1 714 282 6111 8e6 Taiwan Taipei Local 2397 0300 Domestic Taiwan 02 2397 0300 International 886 2 2397 0300 Procedures When calling 8e6 Technologies regarding a problem please provide the representative the following information Your contact information Serial number or original order number Description of the problem Network environment in which the unit is used State of the unit before the problem occurred Frequency and repeatability of the problem Can the product continue to operate with this problem Can you identify anything that may have caused the problem 8

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