3Com 3C13636 Network Router User Manual
Contents
1. using the supplied Ethernet cable Ethernet Connect the analog cables to the LINE 7 cable and LINE 2 ports and plug the opposite ends into available wall jacks You may have to use country specific phone port adapters If you are only using one line use the LINE 1 f Analog telephone cables port STEP 1 INSTALLING THE LAN MODEM CONT D Optional Connect up to two other analog devices using ports PHONE 7 and PHONE 2 Connect the power supply to the unit Plug the other end into a wall outlet Watch for the LEDs on the front of the unit to flash The Power LED remains lit Use of a surge protector strip is recommended Turn on your computer Watch for the LAN Status LED to flash and then remain lit This completes the installation Continue with Step 2 Optimizing your computer Refer to Troubleshooting page 6 if you SS WE gt 0 e experience difficulty To set up additional SSS eS OfficeConnect Dual 56h workstations follow steps 1 2 and 7 using N XY A an additional Ethernet cable not provided for each computer you connect to the LAN Modem 7 LAN Status _ a eS cS aS ee aS STEP 2 OPTIMIZING YOUR COMPUTER Before you can configure the LAN Modem for Internet access each computer must be properly set up with TCP IP and optimized for use with the LAN Modem Follow the instructions below for your operating system i gt If you already know that you will be connecti2. the Configuration have the following information ready Your analog telephone number or numbers ISP telephone number ISP account user ID ISP account password including ISP DNS server address if required Optional Call Waiting Disable Command your telephone company can provide this value To Configure for Internet Access 1 Launch the Web browser on the computer that you connected to the LAN Modem A welcome message appears If it does not refer to Troubleshooting page 6 Click Continue The Dual 56K LAN Modem clock synchronizes itself to the date and time on your computer The Set Password window appears Optional Enter a password in the Password field and in the Password repeat field to confirm Be sure to record this for future use A password guards access to the LAN Modem and is recommended if you will set up dial in access If you do not want to set a password leave blank Click Submit The Set Country and Telephone Numbers window opens Choose your country from the drop down list Enter your analog telephone number s including area code and click Continue If you chose any country other than the United States the LAN Modem resets and then returns you to the initial Welcome screen Continue from Step 2 above The ISP Wizard window appears Enter your ISP information Choose any name for the ISP Name field If you are not sure about the DNS server address leave this field blank In the Dial Out P
3. 3Com OfficeConnect Dual 56K LAN Modem Getting Started Guide L ho MODEL NO MSY 3C888 Part No 1 024 2153 Published May gt ae Wwe Congratulations on choosing the 3Com OfficeConnect Dual 56K LAN Modem For the most common network application creating a local area network LAN with shared access to the Internet the Dual 56K LAN Modem setup is a simple three step process 1 Install 2 Optimize 3 Configure Welcome to the Office Connect LAN Modem EZ LAN Wizard This wizard will help you to configure your PC so that you can get up and running right away Select your network interface card NIC from the list below then click Next to continue This utility will check workstation s network settings and allow you to optimize them for accessing your LAN Modem Version 3 0 0b10 Connect the cables Run the EZ LAN Wizard Launch your Web browser to optimize TCP IP to run the ISP Wizard PACKAGE CONTENTS OfficeConnect Dual 56K LAN Modem OfficeConnect Dual 56K ka feet LAN Modem Getting Started Guide f stacking clip OfficeConnect Dual 56K LAN Modem z M Companion Programs CD ROM lt Phone port adapter Contains y mot an e Getting Started Guide PDF a b deer Cuide PDF and aD Network Assistant CD Power supply e EZ LAN Wizard Contains helpful networking Ne transformer and LAN Modem Desktop Manager tutorials troub
4. ange 3Com Corporation provides this documentation without warranty of any kind either implied or expressed including but not limited to the implied warranties of merchantability and fitness for a particular purpose 3Com may make improvements or changes in the product s and or the program s described in this documentation at any time UNITED STATES GOVERNMENT LEGEND For units of the Department of Defense The Software is commercial computer software as defined in 48 C F R 211 and therefore is provided to units of the Department of Defense under the terms of this License Agreement which is 3Com s standard commercial agreement for the Software In the alternative if 48 C F R 211 is not invoked the Software is licensed as follows Restricted Rights Legend Use duplication or disclosure by the United States Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software Clause at 48 C F R 52 227 7013 3Com Corporation 5400 Bayfront Plaza Santa Clara California 95052 8145 For civilian agencies Restricted Rights Legend Use reproduction or disclosure is subject to restrictions set forth in subparagraph a through d of the Commercial Computer Software Restricted Rights clause at 48 C F R 52 227 19 and the limitations set forth in 3Com s standard commercial agreement for the Software Unpublished rights reserved under the copyright laws of the United States If there is an
5. arked corners Use the Stacking Clip to stack two or more OfficeConnect units together securely A CAUTION You can stack up to a maximum of four units Smaller units must be stacked on top of larger units To stack two units Place the first unit on a flat surface Fit the clip across the top of the unit as shown The longer end of the fastening pieces should point downward Align the fastening pieces over the slots on each side A 2 Fastening of the unit and then push the clip down gently to S secure it Ensure that the fastening pieces snap into the slots Rest the second unit on top of the clip and align it with the front of the bottom unit Press down gently to secure the top unit onto the clip ensuring that the fastening pieces fit into the slots as shown To unstack units gently pry the top unit away from the clip and then carefully pull each fastening piece out of its slot to detach the clip from the bottom unit TROUBLESHOOTING The table below lists symptoms of common problems possible causes and possible solutions For additional troubleshooting information refer to the User Guide located on the 3Com Companion Programs CD ROM For FAQs and other technical notes refer to the LAN Modem web site at http www 3com com support docs lanmodem Symptom Web browser does not start the welcome message does not appear At installation LAN LED does not light up At installati
6. elect Using Bootp Server to clear the fields Close and save changes Re open the TCP IP control panel and select Using DHCP Server The fields should now read lt will be supplied by servers Select File then Close saving changes Set the browser to use the LAN Modem as follows Internet Explorer From the View menu choose nternet Options Click the Connection tab Uncheck the box labeled Connect using Proxy server Netscape From the Edit menu choose Preferences Under Advanced choose Proxies Check the box labeled Direct Connection to the Internet Reset the Dual 56K LAN Modem to the factory default setting as follows Press and release the reset button located on the back of the unit The Alert LED will begin to flash While the LED is still flashing press and continue to hold in the reset button on the back of the unit You must continuously hold the reset button through three cycles of LED flashing Reset Firmware Download Mode and Factory Default Reset After the ALERT LED has flashed for the third cycle you have successfully reset the LAN Modem back to factory defaults Release the reset button The LAN Modem reinitializes itself and is reset to the factory defaults All user entered information will be erased Restart your computer and launch your Web browser Make sure you are using the RJ 45 to RJ 45 cable labeled Ethernet which was provided with your Dual 56K LAN Modem If you are using another 10BASE T Ethernet Categ
7. ge 5 To set up a connection to a Private Network or second ISP refer to Chapters 6 and 7 respectively in the User Guide For documentation firmware upgrades and updated information about your LAN Modem visit the LAN Modem Support page at any time at http www 3com com support docs lanmodem CONNECTING MORE THAN FOUR USERS After you have finished configuring your Dual 56K LAN Modem you can connect an additional Ethernet hub or hubs to the Dual 56K LAN Modem to add up to 25 users An example of a ten user connection is shown To connect an additional hub a OfficeConnect 1 Insert one end of a 10BASE T Ethernet cable Ethernet Hub 8 not included into any available port on the back i of the Dual 56K LAN Modem i Insert the opposite end of the cable into one of the 10BASE T Ethernet ports on the Ethernet hub If you are connecting to an OfficeConnect Ethernet Hub 8 insert the cable into port 8 4 OfficeConnect 6 Dual 56K LAN Modem If you are connecting to an OfficeConnect Ethernet Hub 8 set the MDI MDIX switch to MDI that is pressed in Connect additional workstations to any available port If the hub to which you are connecting does not have an MDI MDIX switch you will need a cross over Ethernet cable STACKING OFFICECONNECT UNITS Use the rubber feet for desktop use The four self adhesive rubber feet prevent your Dual 56K LAN Modem from sliding Attach the feet to the underside of the LAN Modem in the m
8. leshooting Le lt lt poy eee e Virtual FAX Modem Fax Software tips and product information Bower ee Dial Up Networking 1 3 e Adobe Acrobat Reader e Web Browsers One 10BASE T Two analog Ethernet cable telephone cables RJ 45 to RJ 45 RJ 11 to RJ 11 BEFORE YOU BEGIN This Getting Started Guide is designed to cover the most common application of the Dual 56K LAN Modem configuration for shared Internet access on a dynamic IP network For all other applications refer to the User Guide located on the OfficeConnect Dual 56K Companion CD ROM To set up a LAN for shared access to the Internet you must have the following a An Internet Service Provider ISP Account m A Computer with Ethernet connectivity TCP IP software and a CD ROM drive A Web Browser such as Netscape Navigator 4 0 or later or Microsoft Internet Explorer 4 0 or later installed on your computer TCP IP is automatically included with Windows 95 98 NT and 2000 and is built in with Mac OS 7 6 or later STEP 1 INSTALLING THE LAN MODEM To install the Dual 56K LAN Modem 1 Turn off your computer CAUTION You should only connect one gs GP Suspend computer to the LAN Modem for the initial setup od Eject PC After installing and configuring you can connect additional computers to the unit Do not connect the Dual 56K LAN Modem to an existing LAN until after you have completed the configuration Connect your computer to LAN port 7
9. ng to a static IP network the EZ LAN Wizard can attempt to optimize your network settings to allow you to access the initial LAN Modem configuration screens If you have difficulty or if you prefer to follow a more detailed manual procedure refer to the instructions in Chapter 3 of the User Guide instead of running the EZ LAN Wizard Windows 95 98 2000 and NT Run the EZ LAN Wizard from the OfficeConnect Dual 56K Companion Programs CD ROM EZ LAN checks the settings on your computer and if you choose optimizes them for use with the LAN Modem Be sure to run the EZ LAN Wizard on all PCs that you plan to network Macintosh Perform this simple check to verify that the settings on your computer or computers are optimized for use with the LAN Modem 1 From the Apple menu select Control Panels and then TCP IP 2 Inthe Connect Via field select Ethernet if iMac select Ethernet built in Look at the Configure field entry If it is set to Using DHCP Server and all other fields are blank or set to lt will be supplied by server gt then you are ready to continue directly with Step 2 Installing the LAN Modem If Configure is set to anything other than Using DHCP Server there are specific values in any of the other fields your com puter may have a static IP address Refer to Chapter 3 of the User Guide to perform additional steps not covered in this Getting Started Guide STEP 3 CONFIGURING FOR INTERNET ACCESS 4 Before You Start
10. on ALERT LED remains lit At installation ALERT LED continues to flash No dial tone when handset of a phone attached to unit is lifted Cannot place test call to the Internet Possible Cause Web browser needs the IP address of the LAN Modem or the browser is not set to a default start page Incompatible IP address on your computer Web browser may be configured to use a proxy server There is a configuration problem Wrong cable used to connect your computer to the LAN Modem s LAN port An internal failure Self test failure or LAN Modem is in firmware download mode Telephone line cables power cable and or phone cables may not be firmly connected Telephone line cables may not be in the correct ports Data call may be in progress ISP not properly configured Phone line not connected Solution 1 Enter the following URL in your Web browser http 3com oc lanmodem Alter natively you can enter http 192 168 1 1 2 Run the EZ LAN Wizard or refer to Chapter 3 of the User Guide 3 Reset the IP address on your computer as follows Windows 95 and 98 Run winipcfg exe Select the Ethernet adapter connected to the Dual 56K LAN Modem Click Release All and then Renew All Windows NT 4 0 2000 Run ipconfig release andthen ipconfig renew Macintosh From Apple menu select Contro Panels then TCP IP In the Connect via field make sure Ethernet is selected In the Configure field s
11. ory 5 cable it must be a straight through cable Notify your reseller or technical support that the Dual 56K LAN Modem has failed the self test Power cycle the Dual 56K LAN Modem If the ALERT LED continues to flash the Dual 56K LAN Modem has failed the self test Contact your reseller or technical support If the ALERT LED is not flashing then the LAN Modem is now operating correctly Check all cables and connectors to ensure that they are inserted securely Ensure that the incoming analog telephone line cables have been connected to the ports labeled LINE 1 and LINE 2 on the Dual 56K LAN Modem s back panel If using a single analog line connect to Line 1 Disconnect any data calls currently in progress Confirm your ISP connection settings such as Username Password and telephone number Follow steps 7 11 on page 4 Check all cables and make sure that telephone line is connected to the Line 1 port 3Com Corporation 5400 Bayfront Plaza Santa Clara California 95052 8145 3Com Corporation 2000 All rights reserved No part of this documentation may be reproduced in any form or by any means or used to make any derivative work such as translation transformation or adaptation without permission from 3Com Corporation 3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notification of such revision or ch
12. refix field enter the number you must dial to reach an outside line from your location if applicable for example 9 for use with a PBX Optional In the Call Waiting Disable Command field enter the value provided by your telephone company This is used to prevent incoming calls from interfering with data calls Click Continue A call is launched to your ISP and a message confirming proper configuration appears If the call to your ISP does not go through refer to the troubleshooting section in the User Guide located on the OfficeConnect Dual 56K LAN Modem Companion CD ROM Click Continue This completes the initial setup and will verify your configuration by placing a test call to the LAN Modem Support page on 3Com s World Wide Web site Click Register to register your product The ISP Wizard sets your LAN Modem configuration parameters to a typical default If necessary you can change these settings by returning to the LAN Modem s configuration pages To do so enter http 3com oc lanmodem Or http 192 168 1 1 in your browser The connection made as a result of the ISP Wizard will automatically disconnect after seven minutes of inactivity If you want to manually disconnect the call access the LAN Modem configuration page and click Manual Calling You can now connect up to three more computers and or printers to your new LAN If you wish to add more than four users see Connecting More Than Four Users pa
13. y software on removable media described in this documentation it is furnished under a licence agreement included with the product as a separate document in the hard copy documentation If you are unable to locate a copy please contact 3Com and a copy will be provided to you Unless otherwise indicated 3Com registered trademarks are registered in the United States and may or may not be registered in other countries 3Com and OfficeConnect are registered trademarks of 3Com Corporation Acrobat and Adobe are registered trademarks of Adobe Systems Incorporated Macintosh is a registered trademark of Apple Computer Pentium is a registered trademark of Intel Corporation Windows and Windows NT are registered trademarks of Microsoft Netscape Navigator is a registered trademark of Netscape Communications Other brand and product names may be registered trademarks or trademarks of their respective holders Environmental Statement It is a 3Com policy to be environmentally friendly in all operations This manual is printed on paper that comes from sustainable managed European forests The production process for making the pulp has a reduced AOX level absorbable organic halogen resulting in elemental chlorine free paper This paper is fully biodegradable and recyclable
Download Pdf Manuals
Related Search