CS82U / CS84U - BN elektronik ApS
Contents
1. Shift Shift Ctrl Ctrl un Ctrl 1 Ctrl 2 D Ctrl 3 mq Ctrl 4 A Alt Alt Print Screen F13 Scroll Lock F14 Enter Return Backspace Delete Insert Help Ctr UA F15 Note When using key combinations press and release the first key Ctrl then press and release the activation key 23 CS82U CS84U User Manual Sun Keyboard The PC compatible 101 104 key keyboard can emulate the functions of the Sun keyboard when the Control key Ctrl is used in conjunction with other keys The corresponding functions are shown in the table below PC Keyboard Sun Keyboard Ctrl T Stop Ctrl F2 Again Ctrl F3 Props Ctrl F4 Undo Ctrl F5 Front Ctrl F6 Copy Ctrl F7 Open Ctrl F8 Paste Ctrl F9 Find Ctrl F10 Cut Ctrl 1 m Ctrl 2 O _ m Ctrl 3 O Ctrl 4 C Ctrl H Help Ey Compose T Note When using key combinations press and release the first key Ctrl then press and release the activation key 24 Chapter 6 The Firmware Upgrade Utility The Windows based Firmware Upgrade Utility FWUpgrade exe provides a smooth automated process for upgrading the KVM switch s firmware The Utility comes as part of a Firmware Upgrade Package that is specific for each device Check the web site regula2. 22 5 Keyboard Emulation Mac Keyboard 255288 A Pere deal ele Das 23 Sun Keyboard 24 6 The Firmware Upgrade Utility Before you Begin ann it shew heat tle ee 25 Starting the Upgrade 27 Upgrade Succeeded 29 Upgrade Failed 2 29 Appendix Safety Instructions 522 24208 r race 31 Technical Supports en a e en RUN ee ee den Meee ee 33 International 425288 4 42 pl 33 North America 2 cots ad eo mate cmt Slee ew ena igh ne 33 Specifications vc ets ee an le 34 Troubleshooting vacia A AST a Ais hae a 35 Hotkey Default Settings 37 About SPHD Connectors 38 Limited Warranty 4 088288 38 vi CS82U CS84U User Manual About this Manual This User Manual is provided to help you get the most from your CS82U CS84U It covers all aspects of installation configuration and operation An overview of the information found in the manual is provided below Chapter 1 Introduction introduces you to the CS82U CS84U system Its purpose features and benefits are presented and its front and back panel components are described Chapter 2 Hardware Setup describes how to set up your installation The necessary steps are p
3. 12 Alternative Manual Port Selection Settings 13 Keyboard and Mouse Reset CS84U only 13 4 Hotkey Operation Port SWitching 2 su 2 ee ee de eue 15 Cycling Through the Ports 15 Going Directly to a Port 15 Auto Scanning 28 8 nn ehr Roe dae Rnb Gun ees 16 Hotkey Setting Mode 17 CS82U CS84U User Manual Invoking HSM a on ee eae een Re i Ee 17 Alternate HSM Invocation Keys 18 Alternate Port Switching Keys 18 Keyboard Language 18 Keyboard Operating Platform 19 List Switch Settings 19 USB REST sursaut Dana a lea ane da 19 Hotkey Buzzer Control 20 Disable Port Switching Keys 20 Firmware Upgrade Mode 20 Restore Default Settings 20 Video DynaSync 21 Mouse Port switching 21 Mouse Emulation Control 21 Keyboard Emulation Control 21 Other OS Mode u ne ee eek een lm ele eo es 21 HSM Summary Table
4. and alternate Ctri F12 HSM invocation keys T Toggles between the default Scroll Lock Scroll Lock and alternate Ctri Ctrl Port Switching keys F2 Enables Mac keyboard emulation F3 Enables Sun keyboard emulation F10 Automatically detects and sets the keyboard operating platform F4 Prints the switch s current settings via a text editor or word processor F5 Performs a reset on all USB devices F6 nn Enter Sets the keyboard language Note nnis a two digit number that represents one of the following keyboard language code US English 33 French 08 Japanese 15 B Enables Disables the buzzer X Enter Enables Disables the port switching keys R Enter Resets the hotkey settings to their default status u p g r a d e Enter Invokes Firmware Upgrade Mode D Invokes Video DynaSync ATEN s exclusive technology that eliminates boot up display problems and optimizes resolution when switching between ports N Enables Disables keyboard emulation M Enables Disables mouse emulation W Enables Disables mouse port switching F1 Resets keyboard and mouse under operating systems that do not support USB 2 0 22 Mac Keyboard Chapter 5 Keyboard Emulation The PC compatible 101 104 key keyboard can emulate the functions of the Mac keyboard The emulation mappings are listed in the table below PC Keyboard Mac Keyboard
5. testing files OK gt Searching for devices gt Preparing firmware upgrade gt Firmware version is not newer than device CS MAIN 000 gt Preparing firmware upgrade O gt Upgrading device CS MAIN 000 gt Upgrading device CS MAIN 000 OK Device Description CPU W78E516 Device FAW Ver 1 0 090 Upgrade F w Ver 1 0 090 MID 000 Ju Check Firmware Version Progress v Help View Log Back Click Finish to close the Firmware Upgrade Utility After a successful completion the CS82U CS84U exits Firmware Upgrade Mode and resets itself Upgrade Failed If the Upgrade Succeeded screen doesn t appear it means that the upgrade failed to complete successfully in which case you should do the following 1 Press and hold the Port 1 selection pushbutton While you are holding the pushbutton connect the CS82U CS84U to the computer using the USB cable of the custom cable set see diagram page 25 to enter Firmware Upgrade Mode The front panel LEDs flash to indicate that Firmware Upgrade Mode is in effect 2 Run the upgrade again See Starting the Upgrade page 27 29 CS82U CS84U User Manual This Page Intentionally Left Blank 30 Appendix Safety Instructions Read all of these instructions Save them for future reference Follow all warnings and instructions marked on the device Do not place the device on any unstable surface cart stand tabl
6. There is an alternate key combination to invoke HSM See page 18 for details 2 The minus key must be released within one half second otherwise Hotkey invocation is canceled When HSM is active the Caps Lock and Scroll Lock LEDs flash in succession to indicate that HSM is in effect They stop flashing and revert to normal status when you exit HSM Ordinary keyboard and mouse functions are suspended only Hotkey compliant keystrokes and mouse clicks described in the sections that follow can be input At the conclusion of some hotkey operations you automatically exit hotkey mode With some operations you must exit manually To exit HSM manually press the Esc key or the Spacebar CS82U CS84U User Manual Alternate HSM Invocation Keys An alternate set of HSM invocation keys is provided in case the default set conflicts with programs running on the computers To switch to the alternate HSM invocation set do the following 1 Invoke HSM see page 17 2 Press and release H The HSM invocation keys become the Ctrl key instead of Num Lock and the F12 key instead of minus Note This procedure is a toggle between the two methods To revert back to the original HSM invocation keys invoke HSM then press and release the H key again Alternate Port Switching Keys The port switching activation keys can be changed from tapping the Scroll Lock key twice Scroll Lock Scroll Lock to tapping
7. does not display Monitor is new or this is the first time installation Switch ports again and wait two or more seconds for the PC s EDID to pass to the monitor The PC s EDID has not passed through to the monitor when switching ports Use the d hotkey to invoke Video DynaSync one more time or switch to another PC to reconnect the switch See HSM Summary Table page 22 36 Appendix Hotkey Default Settings The hotkey factory default settings are as follows Setting Hotkey Default Port Switching T Scroll Lock Scroll Lock Invoking HSM H Number Lock Auto Scan Interval Scroll Lock 5 seconds Scroll Lock A Enter Keyboard Operating Platform F10 PC Compatible Mouse Emulation M Enabled Keyboard Emulation N Enabled Mouse Port switching W Disabled Video DynaSync D Enabled Port Switching Keys On Off X Enter Enabled Buzzer B Enabled Keyboard Language F6 nn Enter English Note nn is the language number 37 CS82U CS84U User Manual About SPHD Connectors This product uses SPHD connectors for its KVM and or Console ports We have specifically modified the shape of these connectors so that only KVM cables that we have designed to work with this product can be connected Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM DIRECT INDIREC
8. AR PASA E DURE DAA E MRME SHE SBU SIT 11363 2006 RER ER x ATZHSHEYREIERAHNR HEMER SER HSJIT 11363 2006 REER cere CS82U CS84U User Manual User Information Online Registration Be sure to register your product at our online support center International http support aten com North America http www aten usa com product_registration Telephone Support For telephone support call this number International 886 2 8692 6959 China 86 10 5255 0110 Japan 81 3 5615 5811 Korea 82 2 467 6789 North America 1 888 999 ATEN ext 4988 United Kingdom 44 8 4481 58923 User Notice All information documentation and specifications contained in this manual are subject to change without prior notification by the manufacturer The manufacturer makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose Any of the manufacturer s software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interferen
9. CS82U CS84U User Manual No Component Description 1 Port Selection Pushbuttons For manual port selection Press and release a port selection pushbutton to bring the KVM focus to the computer attached to its corresponding port The Port LED lights bright orange Press and hold port selection pushbutton 1 and 2 for more than 2 seconds to start Auto Scan Mode see page 16 for details Press and release either port selection pushbutton 1 or 2 to stop Auto Scan Mode The KVM focus goes to the com puter attached to the corresponding port of the switch you pressed Press port selection pushbuttons 3 and 4 simultaneously for 2 seconds to perform a keyboard and mouse reset CS84U only 2 Port LEDs The Port LEDs are built into the Port Selection Switches KVM Lights DIM ORANGE to indicate that the computer attached to the corresponding port is up and running On Line Flashes to indicate that Firmware Upgrade mode is in effect Changes to BRIGHT ORANGE to indicate that the com puter attached to its corresponding port is the one that has the KVM focus Selected Flashes to indicate that the computer attached to its corre sponding port is being accessed under Auto Scan mode Chapter 1 Introduction CS82U Rear View CS84U Rear View CS82U CS84U User Manual No Component Description 1 Console Keyboard and Mouse Ports The cables fr
10. PS 2 USB KVM Switch CS82U CS84U User Manual www aten com CS82U CS84U User Manual FCC Information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that which the receiver is connected Consult the dealer an experienced radio television technician for help RoHS This product is RoHS compliant SJ T 11364 2006 The following contains information that relates to China en CAM p a a 40 same sus BREE e tofo o is D O BGR O O O O RTZ SE E IAEA AAA EEST 11363 20064 EH IR SE KZ To O ATHAKENAR
11. S82U CS84U provides an extensive easy to use hotkey function that makes it convenient to control and configure your KVM installation from the keyboard Port Switching All port switches begin with tapping the Scroll Lock key twice The tables below describe the actions that each combination performs Note If using the Scroll Lock key conflicts with other programs running on the computer the Ctrl key can be used instead See Alternate Port Switching Keys page 18 for details Cycling Through the Ports Hotkey Action Scroll Lock Scroll Lock Brings the KVM focus from the port that currently has Enter the KVM focus to the next port on the installation 1 to 2 2 to 1 for the CS82U 1 to 2 2 to 3 3 to 4 4 to 1 for the CS84U Going Directly to a Port Hotkey Action Scroll Lock Scroll Lock Brings the KVM focus to the computer attached to the n Enter port corresponding to the specified Port ID Note Then stands for the computer s Port ID number 1 2 3 or 4 See Port ID Numbering on page 12 Replace the n with the appropriate Port ID when entering hotkey combinations CS82U CS84U User Manual Auto Scanning The CS82U CS84U s Auto Scan feature automatically cycles the KVM focus through the computer ports at regular intervals This allows you to monitor the computer activity without having to take the trouble of switching from port to port manually
12. See the table below for details Hotkey Action Scroll Lock Scroll Lock A Enter Invokes Auto Scan The KVM focus cycles from port to port at 5 second intervals Five second intervals is the Default setting Scroll Lock Scroll Lock A Enter n The KVM focus cycles from port to port at n second intervals Replace the n with a number between 1 and 4 when entering this hotkey combination to set the number of seconds that the CS82U CS84U should dwell on a port before moving on to the next as follows 1 3 seconds 2 5 seconds default 3 10 seconds 4 20 seconds Note 1 While Auto Scan Mode is in effect ordinary keyboard and mouse functions are suspended only Auto Scan Mode compliant keystrokes and mouse clicks can be input You must exit Auto Scan Mode in order to regain normal control of the console 2 Although the video focus switches from port to port the keyboard and mouse do not switch They stay at the port they were on when Auto Scanning started 3 To exit Auto Scan Mode press the Esc key or the Spacebar 16 Chapter 4 Hotkey Operation Hotkey Setting Mode Hotkey Setting Mode is used to set up your CS82U CS84U switch configuration All operations begin with invoking Hotkey Setting Mode HSM Invoking HSM To invoke HSM do the following 1 Press and hold down Num Lock 2 Press and release 3 Release Num Lock Note 1
13. T SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT DISK OR ITS DOCUMENTATION The direct vendor makes no warranty or representation expressed implied or statutory with respect to the contents or use of this documentation and especially disclaims its quality performance merchantability or fitness for any particular purpose The direct vendor also reserves the right to revise or update the device or documentation without obligation to notify any individual or entity of such revisions or update For further inquiries please contact your direct vendor 38
14. ce caused by unauthorized modifications to this device It is the responsibility of the user to correct such interference The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE CS82U CS84U User Manual Package Contents The CS82U CS84U package consists of 1 CS82U CS84U PS 2 USB KVM Switch 2 Custom KVM Cable sets CS82U 4 Custom KVM Cable Sets CS84U 1 User Instructions Check to make sure that all the components are present and that nothing got damaged in shipping If you encounter a problem contact your dealer Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit and or any of the devices connected to it Features may have been added to the CS82U CS84U since this manual was published Please visit our website to download the most up to date version of the manual Copyright 2010 2012 ATENO International Co Ltd Manual Date 2012 02 06 ATEN and the ATEN logo are registered trademarks of ATEN International Co Ltd All rights reserved All other brand names and trademarks are the registered property of their respective owners CS82U CS84U User Manual Contents FCC Information ii User Ihfo
15. e etc If the device falls serious damage will result Do not use the device near water Do not place the device near or over radiators or heat registers The device cabinet is provided with slots and openings to allow for adequate ventilation To ensure reliable operation and to protect against overheating these openings must never be blocked or covered The device should never be placed on a soft surface bed sofa rug etc as this will block its ventilation openings Likewise the device should not be placed in a built in enclosure unless adequate ventilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company The device is designed for IT power distribution systems with 230V phase to phase voltage To prevent damage to your installation it is important that all devices are properly grounded The device is equipped with a 3 wire grounding type plug This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not attempt to defeat the purpose of the grounding type plug Always follow your local nationa
16. e Hotkey Default Settings page 37 20 Chapter 4 Hotkey Operation Video DynaSync To invoke Video DynaSync ATEN s exclusive technology that eliminates boot up display problems and optimizes resolution when switching between ports do the following 1 Invoke HSM see page 17 2 Press D Mouse Port switching To enable disable the Mouse Port switching function do the following 1 Invoke HSM see page 17 2 Press W Note 1 This procedure is a toggle 2 The default setting is disabled 3 The feature is only supported when mouse emulation is enabled Mouse Emulation Control To toggle between mouse emulation enabled and disabled do the following 1 Invoke HSM see page 17 2 Press M Keyboard Emulation Control To toggle between keyboard emulation enabled and disabled do the following 1 Invoke HSM see page 17 2 Press N Note When keyboard emulation is disabled the m w F2 F3 F10 F4 F5 and F6 hotkeys are disabled Other OS Mode To reset keyboards and mice for operating systems that do not support USB 2 0 do the following 1 Invoke HSM see page 17 2 Press F1 21 CS82U CS84U User Manual HSM Summary Table After invoking HSM see page 17 key in one of the following keys to perform the corresponding function Key Function H Toggles between the default Num Lock
17. e Utility main screen appears The Utility inspects your installation All the devices capable of being upgraded by the package are listed in the Device List panel Firmware Upgrade Utility Z gt Loading amp testing files gt Loading amp testing files OK Searching for devices Continues on next page 27 CS82U CS84U User Manual 4 As you select a device in the list its description appears in the Device Description panel After you have made your device selection s Click Next to perform the upgrade If you enabled Check Firmware Version the Utility compares the device s firmware level with that of the upgrade files If the device s version is higher than the upgrade version a dialog box gives you the option to Continue or Cancel Prompt gt The firmware Ver 1 0 is not newer than current firmware Ver 1 0 090 2 in device CS M AIN y 000 Continue the upgrade Yes No If you didn t enable Check Firmware Version the Utility installs the upgrade files without checking whether they are a higher level or not 28 6 The Firmware Upgrade Utility Upgrade Succeeded After the upgrade has completed a screen appears to inform you that the procedure was successful Firmware Upgrade Utility x The Firmware upgrade was successful Click Finish to close the utility Device List Status Messges AA gt Loading amp testing files gt Loading amp
18. each computer saves all the space those extra components would take up saves on energy costs and eliminates the inconvenience and wasted effort involved in constantly moving from one computer to another CS82U CS84U User Manual Features One PS 2 USB VGA console controls two CS82U or four CS84U VGA interface computers Computer selection via front panel pushbuttons hotkeys and mouse Multiplatform support Windows 2000 XP Vista 7 Linux Mac and Sun Superior video quality 2048 x 1536 DDC2B Video DynaSync exclusive ATEN technology optimizes display resolution and eliminates boot up display problems Supports widescreen resolutions Console mouse port emulation bypass feature supports most mouse drivers and multifunction mice Complete keyboard emulation for error free booting Mac Sun keyboard support and emulation Multilingual keyboard mapping supports English Japanese and French keyboards Gaming keyboard support Auto Scan Mode for monitoring all computers Firmware upgradable Non powered Note 1 See Hotkey Default Settings page 37 for full details 2 PC keyboard combinations emulate Mac Sun keyboards Mac Sun keyboard work only with their own computers Chapter 1 Introduction Hardware Requirements Console A VGA compatible monitor capable of the highest possible resolution A USB or PS 2 mouse A USB or PS 2 keyboard Compu
19. l wiring codes Do not allow anything to rest on the power cord or cables Route the power cord and cables so that they cannot be stepped on or tripped over 31 CS82U CS84U User Manual If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes To help protect your system from sudden transient increases and decreases in electrical power use a surge suppressor line conditioner or un interruptible power supply UPS Position system cables and power cables carefully Be sure that nothing rests on any cables Never push objects of any kind into or through cabinet slots They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has been exposed to rain or water The device has been dropped or the cabinet has been damaged The device exhibits a distinct change in performance indicating a need for service The de
20. lready using one If you are already using a power adapter check that it matches the system specifications and that it is plugged in and functioning properly Keyboard and or mouse need to be reset Unplug the cable s from the console port s then plug it them back in No connection to the computer Check the cable from the switch to the computer to make sure it is properly connected KVM switch needs to be reset Power off all devices on the installation power off the KVM switch wait five seconds then power up USB devices not USB ports need tobe Unplug the device s USB cable from responding reset the USB port on the switch s rear panel then plug it back in Use the USB Reset hotkey combination see page 19 to reset the USB ports Cannot switch ports Keyboard is Switch to the Alternate HSM by pressing Scroll incompatible with invocation keys See Alternate HSM Lock twice Scroll Lock Invocation Keys page 18 for details invocation 35 CS82U CS84U User Manual Symptom Possible Cause Action Monitor does not display after KVM cable set is hot plugged Some graphics cards are incompatible with cable set hot plugging Power off all devices on the installation see safety note page 31 power off the switch confirm all KVM cables are properly connected power on the switch power on the computers When switching ports the monitor
21. om your USB or PS 2 console keyboard and USB or PS 2 console mouse plug in here Each connector is marked with an appropriate icon to indicate itself 2 Power Jack If you choose to use external power the power adapter cable plugs into this jack 3 Console Monitor The cable from your VGA console monitor plugs into Port this port 4 KVM Port Section The custom KVM cable sets that link the CS82U CS84U to your computers plug in here Each KVM port section is comprised of a single female SPHD 18 port which incorporates both the USB PS 2 and VGA connection Note 1 Use of a power adapter DV 5V is optional and requires a separate purchase 2 The shape of the connectors has been specifically modified so that only custom KVM cables designed to work with this switch can plug in see Cables page 3 for details Do NOT attempt to use ordinary 15 pin VGA connector cables to link these ports to the computer Chapter 2 Hardware Setup device is provided on page 31 Please review it before l 1 Important safety information regarding the placement of this proceeding 2 Make sure that power to all the devices you will be installing has been turned off You must unplug the power cords of any computers that have the Keyboard Power On function Cable Connections To set up your CS82U CS84U installation refer to the installation diagram on the following page the numbers in the diagrams correspond to the s
22. ont panel Mouse which involves clicking the scroll wheel of the USB mouse and Hotkey which involves entering combinations from the keyboard Hotkey port selection is discussed in the next chapter Manual Switching For manual port selection Press and release a port selection pushbutton to bring the KVM focus to the computer attached to its corresponding port The Port LED lights bright orange Press and hold port selection pushbutton 1 and 2 for more than 2 seconds to start Auto Scan Mode see page 16 for details Press and release either port selection pushbutton 1 or 2 to stop Auto Scan Mode The KVM focus goes to the computer attached to the corresponding port of the switch you pressed Press port selection pushbuttons 3 and 4 simultaneously for 2 seconds to perform a keyboard and mouse reset CS84U only CS82U CS84U User Manual Mouse Port switching The CS82U CS84U supports the very latest in mouse port switching simply double click the scroll wheel of your USB mouse to cycle through the ports Note 1 This featured is only supported by USB 3 key scroll wheel mice 2 The default setting is disabled 3 This feature is only supported when Mouse Emulation is enabled See Mouse Port switching page 21 for details Powering Off and Restarting If it becomes necessary to power off the CS82U CS84U unit before starting it back up you must do the following 1 Shut down all the com
23. orts 1 x 6 pin Mini DIN Female Purple Video 1 x HDB 15 Female Blue Mouse 1 x USB Type A Female Black 1 x 6 pin Mini DIN Female Green KVM Ports 2 x SPHD 18 Female 4 x SPHD 18 Female Yellow Yellow Power Optional 1 x DC Jack 1 x DC Jack Switches Selected 2 x Pushbutton 4 x Pushbutton LEDs On Line 2 Orange 4 Orange Selected 2 Green 4 Green Emulation Keyboard Mouse USB Video 2048 x 1536 60 Hz DDC2B Scan Interval 3 5 10 20 secs 5 secs default Power Consumption DC 5V 1 1 W DC 5V 1 2 W Environment Operating Temp 0 50 C Storage Temp 20 60 C Humidity 0 80 RH Non condensing Physical Housing Metal Properties x Weight 0 54 kg 0 77 kg Dimensions 14 00 x 8 70 x 5 50 21 00 x 8 70 x 5 50 L x W x H cm cm 34 Appendix Troubleshooting Operation problems can be due to a variety of causes The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets In addition updating the product s firmware may solve problems that have been discovered and resolved since the prior version was released If your product is not running the latest firmware version we strongly recommend that you upgrade See Chapter 6 The Firmware Upgrade Utility for details Symptom Possible Cause Action Erratic behavior Unit not receiving enough power Use a DC 5 V power adapter if you are not a
24. puters that are attached to the switch Unplug the switch s power adapter cable Wait 10 seconds then plug the switch s power adapter cable back in kw D After the switch is up power on the computers Port ID Numbering Each KVM port section on the CS82U CS84U switch is assigned a port number 1 or 2 for the CS82U 1 to 4 for the CS84U The port numbers are marked on the rear panel of the switch see page 7 for details The Port ID of a computer is derived from the KVM port number it is connected to For example a computer connected to KVM port 2 has a Port ID of 2 The Port ID is used to specify which computer gets the KVM focus with the Hotkey port selection method see page 15 for details Chapter 3 Basic Operation Alternative Manual Port Selection Settings When Hotkey Setting Mode has been activated pressing S will invoke the alternative front panel pushbutton manual port selection functions as follows see page 21 also Press a port selection pushbutton once to bring the KVM focus to the computer attached to its corresponding port Press and hold port selection pushbuttons 1 and 2 for more than 2 seconds to start Auto Scan Mode see page 16 for details Press port selection pushbuttons 3 and 4 simultaneously for 2 seconds to perform a keyboard and mouse reset CS84U only CS82U CS84U User Manual This Page Intentionally Left Blank Chapter 4 Hotkey Operation The C
25. rly to find the latest packages and information relating to them http www aten com Before you Begin 1 From a computer that is not part of your KVM installation go to our Internet support site and choose the model name that relates to your device CS82U CS84U to get a list of available Firmware Upgrade Packages 2 Choose the Firmware Upgrade Package you want to install usually the most recent and download it to your computer 3 Disconnect the CS82U CS84U from your KVM installation and power it off Connect one of the custom KVM cable set s Type A USB connectors to a USB hub port on your computer do KVM Cable Set 25 CS82U CS84U User Manual 4 At the other end of the custom KVM cable set connect the SPHD connector to the Port 1 KVM section 5 Invoke Firmware Upgrade Mode see Firmware Upgrade Mode page 20 The front panel LEDs flash to indicate that Firmware Upgrade Mode is in effect 26 6 The Firmware Upgrade Utility Starting the Upgrade 1 Run the downloaded Firmware Upgrade Package file either by double clicking the file icon or using a command line to enter the full path The Firmware Upgrade Utility Welcome screen appears 2 Read the License Agreement enable the Agree radio button Firmware Upgrade Utility 3 Click Next The Firmware Upgrad
26. rmation cui Primera iii Online Registration iii Telephone Support iii User Notice 0 ET es ee ee iii Package Contents iv Contents seusai a oka u need ase en eee v About this Manual vii CONVENTIONS 234 3 eee eae as an An een viii Product Information viii 1 Introduction OVGEIVICW Seine ei ER es BA ee tons Re am Re nenn a ate ats 1 FAITS A kus ut hue Dat RRO CARES nm AAs SM VS ee Ras 2 Hardware Requirements 3 CGOnsolet Re CR as ee es Pat Rae eet 3 COMPUTES eee sine er ee rere E ET es rte he dec 3 Gables Ar sms latest ee ee Skeets a2 3 Operating SYSTEMS tes ene a Ba ge ne REA EN te Et 4 Components er Aba red ren 5 GS82U Front View 208 ae ete aaa 5 CS84U Front ViGWs 250 2 att ia 5 CS82U Rear View 7 GS84U Rear View Secu Se acd Phase bec ee ate ced an 7 2 Hardware Setup Cable Connections 9 Installation Diagram 10 3 Basic Operation Manual Switching 11 Mouse Port switching 12 Powering Off and Restarting 12 Port ID Numbering
27. rovided Chapter 3 Basic Operation explains the fundamental concepts involved in operating the CS82U CS84U Chapter 4 Hotkey Operation details all of the concepts and procedures involved in the Hotkey operation of your CS82U CS84U installation Chapter 5 Keyboard Emulation provides tables that list the PC to Mac and PC to Sun keyboard emulation mappings Chapter 6 The Firmware Upgrade Utility explains how to upgrade the CS82U CS84U s firmware with the latest available versions An Appendix provides specifications and other technical information regarding the CS82U CS84U vii CS82U CS84U User Manual Conventions This manual uses the following conventions Monospaced A Indicates text that you should key in Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes next For example Start Run means to open the Start menu and then select Run Indicates critical information Product Information For information about all ATEN products and how they can help you connect without limits visit ATEN on the Web or contact an ATEN Authorized Re
28. seller Visit ATEN on the Web for a list of locations and telephone numbers International http www aten com North America http www aten usa com viii Chapter 1 Introduction Overview The CS82U CS84U PS 2 USB KVM Switch is a desktop control unit that allows users to access two or four computers from a single KVM console PS 2 or USB keyboard and mouse and VGA monitor The CS82U CS84U comes with ATEN s patented Video DynaSync technology which eliminates boot up display problems and optimizes resolution and features dual console keyboard and mouse ports meaning any combination of PS 2 or USB keyboard and mouse can be used There are three convenient methods to access the computers port selection pushbuttons located on the unit s front panel hotkey combinations entered from the keyboard and the very latest in mouse port switching simply double click on the scroll wheel of a USB mouse to change ports Setup is fast and easy simply plug cables into their appropriate ports There is no software to configure no installation routines and no incompatibility problems Since the CS82U CS84U intercepts keyboard input directly it will work on multiple computing platforms There is no better way to save time and money than with a CS82U CS84U installation Since a single console manages all of the computers the CS82U CS84U setup eliminates the expense of having to purchase separate console components for
29. sets the keyboard operating platform List Switch Settings To see a listing of the current switch settings do the following 1 Open a text editor or word processor and place the cursor in the page window 2 Invoke HSM see page 17 3 Press and release F4 to display the settings USB Reset If the USB loses focus and needs to be reset do the following 1 Invoke HSM see page 17 2 Press and release F5 CS82U CS84U User Manual Hotkey Buzzer Control The Buzzer can be hotkey toggled on and off To toggle the Buzzer do the following 1 Invoke HSM see page 17 2 Press and release B The Buzzer toggles on or off Disable Port Switching Keys To disable the Port Switching Keys Scroll Lock Scroll Lock Ctrl Ctrl do the following 1 Invoke HSM see page 17 2 Press X Enter Note This procedure is a toggle To enable the Port Switching keys repeat steps and 2 Firmware Upgrade Mode To set the CS82U CS84U to Firmware Upgrade Mode do the following 1 Invoke HSM see page 17 2 Key in upgrade 3 Press Enter All front panel LEDs green and orange flash to indicate Firmware Upgrade Mode is in effect Note To exit Firmware Upgrade Mode you must power off the switch Restore Default Settings To reset the CS82U CS84U to its default hotkey settings do the following 1 Invoke HSM see page 17 2 Press R Enter Se
30. teps below and do the following 1 Plug your keyboard and mouse into the USB or PS 2 console ports located on the unit s rear panel 2 Plug your console monitor into the VGA console port located in the unit s rear panel and power on the monitor 3 Using the custom KVM cable set provided with this package plug the custom SPHD connector into any available socket in the KVM port section of the switch 4 At the other end of the cable plug the USB or PS 2 and VGA connectors into their respective ports on the computer Note If you are using a combo console USB mouse and PS 2 keyboard for example plug in both the USB and PS 2 connectors 5 If you choose to use external power plug the power adapter into an AC power source then plug power adapter cable into the switch s Power Jack Note The power adapter should be DC 5V positive inside negative outside 6 Turn on the power to the computers CS82U CS84U User Manual Installation Diagram CS84U Rear View NAIL Tole Optional Custom KVM Cable Set Custom KVM Cable Set 10 Chapter 3 Basic Operation Overview There are three convenient methods to access the computers Manual which involves pressing the port selection pushbuttons located on the unit s fr
31. ters The following equipment must be available on each computer A VGA port Note The quality of the display is affected by the quality of the VGA display card For best results we recommend you purchase a high quality product Type A USB ports or 6 pin Mini DIN PS 2 ports Cables Only KVM cable sets which are specifically designed to work with this switch may be used to link to the computers Two CS82U or four CS84U cable sets are provided with this package To order further cable sets please see table below Connectors Length Part Number USB PS 2 1 2m 2L 5301UP USB PS 2 1 8m 2L 5302UP USB PS 2 3m 2L 5303UP Note The quality of the display is affected by the quality and length of the cables If you need additional cable sets please contact your dealer to purchase the appropriate ones for your switch wo CS82U CS84U User Manual Operating Systems Supported operating systems are shown in the table below OS Version Windows 2000 XP 2003 2008 Vista 7 Linux RedHat 9 0 and higher SuSE 10 11 1 and higher Debian 3 1 4 0 Ubuntu 7 04 7 10 UNIX AIX 4 3 and higher FreeBSD 5 5 and higher Sun Solaris 8 and higher Novell Netware 6 0 and higher Mac OS 9 to 10 6 Note Supports Linux Kernel 2 6 and higher Chapter 1 Introduction Components CS82U Front View CS84U Front View
32. the Ctrl key twice Ctrl Ctrl To change the port switching activation keys do the following 1 Invoke HSM see page 17 2 Press and release T Note This procedure is a toggle between the two methods To revert back to the original Scroll Lock Scroll Lock method invoke HSM then press and release the T key again Keyboard Language To change the keyboard language do the following 1 Invoke HSM see page 17 2 Press F6 nn Enter Note nn is a two digit number that represents the keyboard language code US English 33 French 08 Japanese 15 Chapter 4 Hotkey Operation Keyboard Operating Platform The CS82U CS84U s default port configuration is for a PC compatible keyboard operating platform If your console uses a PC compatible keyboard and you have a Mac attached to a port for example you can change the port s keyboard operating platform configuration so that the PC compatible keyboard emulates the Mac keyboard The procedure is as follows 1 Bring the KVM focus to the port you want to set 2 Invoke HSM see page 17 3 Press and release the appropriate Function key see table below After completing this procedure you automatically exit HSM Function Key Operation F2 Enables Mac keyboard emulation see Mac Keyboard page 23 for details F3 Enables Sun keyboard emulation see Sun Keyboard page 24 details F10 Automatically detects and
33. vice does not operate normally when the operating instructions are followed Only adjust those controls that are covered in the operating instructions Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair 32 Appendix Technical Support International For online technical support including troubleshooting documentation and software updates http support aten com For telephone support Telephone Support page iii North America Email Support support aten usa com Online Technical Support Troubleshooting Documentation Software Updates http www aten usa com support Telephone Support 1 888 999 ATEN ext 4988 When you contact us please have the following information ready beforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help 33 CS82U CS84U User Manual Specifications Function CS82U CS84U Computer Connections 2 4 Port Selection Front Panel Pushbuttons Hotkey USB Mouse Connectors Console Keyboard 1 x USB Type A Female Black P
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