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HP LaserJet Pro MFP M225, M226

1. Type Plain HP EcoSMART Lite Light 60 74g Intermediate 85 95g Midweight 96 110g Heavy 111 130g Extra Heavy 131 175g Transparency Labels Letterhead Envelope Preprinted Prepunched Colored Bond Recycled Rough Vellum Single sided or manual duplex SIKSI NISI SISI SINIS SISI NERS Auto duplex NANANA lt LENNON 16 Chapter 2 Paper trays ENWW Load the priority input tray Tray 1 Ee NOTE When you add new paper make sure that you remove all of the paper from the input tray and straighten the stack Do not fan the paper This reduces jams by preventing multiple sheets of paper from feeding through the product at one time Use paper that is not wrinkled folded or damaged 1 Load the paper face up with the top forward in the input tray The orientation of the paper in the tray varies depending on the type of print job For additional information see Table 2 1 Tray 1 paper orientation on page 17 2 Adjust the paper guides until they are snug against the paper Table 2 1 Tray 1 paper orientation Paper type Duplex mode How to load paper Preprinted or letterhead 1 sided printing or manual 2 sided Face up printing Top edge leading into the product ENWW Load the priority input tray Tray 1 17 Table 2 1 Tray 1 paper orientation continued Paper type Duplex mode How to load paper Prepunched 1 sided printing or manual 2 sided Face up printin
2. ENWW Product does not pick up paper or misfeeds 97 Clear jams Jam locations 1 Document feeder See Clear jams in the document feeder on page 100 2 Toner cartridge area and output bin See Clear jams in the toner cartridge area on page 102 and Clear jams in the output bin on page 105 3 Duplex area See Clear jams in the duplexer on page 108 Experiencing frequent or recurring paper jams Follow these steps to solve problems with frequent paper jams If the first step does not resolve the problem continue with the next step until you have resolved the problem 1 If paper has jammed in the product clear the jam and then print a configuration page to test the product 2 Check that the tray is configured for the correct paper size and type on the product control panel Adjust paper settings if necessary a Onthe product control panel press or touch the Setup button b Openthe System Setup menu c Open the Paper setup menu d Select the tray from the list e Select Paper Type and then select the type of paper that is in the tray f Select Paper Size and then select the size of paper that is in the tray 98 Chapter9 Solve problems ENWW ENWW 3 4 a b c d e Turn the product off wait 30 seconds and then turn it on again Print a cleaning page to remove excess toner from inside the product On the product control panel press or touch the Setup button Open the Service menu Select
3. Ee NOTE Ask your network administrator or your Internet service provider for the SMTP server setting information If the SMTP server requires authentication you also need to Know the SMTP User ID and password SMTP server names and port names are typically easy to find by doing an Internet search For example use terms like gmail smtp server name or yahoo smtp server name e Inthe Optional PIN area enter a PIN This pin will be required every time an email is sent using the email address e Inthe E mail Message Preferences area configure the message preferences 6 Toadd email addresses to the address book accessible from the product click the E mail Address Book link and enter the required information You can set up individual email addresses or email groups 52 Chapter6 Scan ENWW 7 To configure default options click the E mail options link Enter the default email subject body text and other scan settings 8 Click Save and Test to complete the setup A NOTE Create additional outgoing email profiles to scan from more than one email account ENWW Set up Scan to E mail touchscreen models only 53 Set up Scan to Network Folder touchscreen models only Introduction To use this scan feature the product must be connected to a network This scan feature is not available until you configure it To configure this feature use the Scan to Network Folder Setup Wizard Windows which is installed in the HP pro
4. The report contains the following possible results e Pass The report contains all of the current fax settings for review e Fail The report indicates the nature of the error and contains suggestions for how to resolve the issue Verify that the product firmware is current a Goto www hp com support b Click Drivers amp Software type your product number in the window and then click Search If necessary click your model in a list of similar products The Software amp Driver Downloads page opens c Select your operating system from the drop down menu and then click Next d Click the plus sign next to Firmware and then click HP LaserJet Firmware Update Utility e Click Download f When the download is complete follow the on screen instructions to install and run the utility The utility checks for firmware updates for your HP product If updates are found the utility installs the available update g When firmware updates are complete try to resend the fax Verify that the fax was set up when the product software was installed From the computer in the HP program folder run the Fax Setup Utility 128 Chapter9 Solve problems ENWW 5 Verify that the telephone service supports analog fax Ee NOTE HP products are designed specifically for use with analog phone services e fusing ISDN or digital PBX contact your service provider for information about configuring to an analog fax line e If using
5. 3 Select the Optimize menu 116 Chapter9 Solve problems ENWW 4 Use the arrow buttons to scroll through the options and then press the OK button to select an option 5 Touch the Start Copy BA button to start copying Touchscreen control panel 1 Load the document on the scanner glass according to the indicators on the product 2 From the Home screen on the product control panel touch the Copy button 3 Touch the Settings button and then scroll to and touch the Optimize button Touch the arrow buttons to scroll through the options and then touch an option to select it 4 Touch the Start Copy button to start copying Edge to edge copying The product cannot print fully edge to edge There is a 4 mm 0 2 inch unprintable border around the page Considerations for printing or scanning documents with cropped edges e When the original is smaller than the output size move the original 4 mm 0 2 inch away from the corner indicated by the icon on the scanner Recopy or scan in this position e When the original is the size of the printed output that you want use the Reduce Enlarge feature to reduce the image so the copy is not cropped ENWW Improve copy and scan quality 117 Clean the pickup rollers and separation pad in the document feeder If the document feeder experiences paper handling problems such as jams or multiple page feeds clean the document feeder rollers and separation pad 1 Lift the document feeder in
6. 4 When you have scanned all the pages click File and then Save to save them to a file ENWW Scan by using the HP Scan software Mac 49 Set up Scan to E mail touchscreen models only Introduction To use this scan feature the product must be connected to a network This scan feature is not available until you configure it To configure this feature use the Scan to Email Setup Wizard Windows which is installed in the HP program group for the product as part of the full software installation You can also use the HP Embedded Web Server to configure this feature The following instructions describe configuring the feature by using both the Scan to Email Setup Wizard and the HP Embedded Web Server Use the Scan to E Mail Wizard Windows Set up the Scan to Email feature via the HP Embedded Web Server Windows e Setup the Scan to Email feature via the HP Embedded Web Server OS X Use the Scan to E Mail Wizard Windows Some HP products include driver installation from a software CD At the end of this installation is an option to set up additional features The setup wizards include the options for basic configuration To launch the wizard click Scan to E mail Wizard After installation access the setup wizard by clicking the Start button selecting the Programs or All Programs item and then clicking the HP item Click the product name item and then click the Scan to E mail Wizard to start the configuration process 1 T
7. 3 Ready light Indicates the product is ready 4 Setup button Opens the Setup menu 5 Left arrow button Moves the cursor to the left or scrolls through menu options 6 OK button Confirms a setting or an action to proceed 7 Right arrow button Moves the cursor to the right or scrolls through menu options 8 Power on off button Turns the product on or off 9 Cancel button Clears settings cancels the current job or exits the current menu 10 Copy Settings button Opens the Copy Settings menu 11 Lighter Darker button Adjusts the darkness setting for the current copy job 12 Number of Copies button Sets the number of copies 13 Back button Returns to the previous screen 14 Start Copy button Starts a copy job 15 ePrint button Opens the Web Services menu 8 Chapter 1 Product introduction ENWW 16 Numeric keypad Use the keypad to enter fax numbers or select menu options 17 Fax Redial button Recalls the fax number used for the previous fax job ENWW Product views 9 M225dw and M226dw control panel 1 HP Web Services button 2 Setup button 3 Wireless button 4 Network button 5 Information button 6 Supplies button 7 Help button 8 Power on off button 9 Right arrow button 10 Chapter1 Product introduction Provides quick access to HP Web Services features including HP ePrint Opens the Setup menu Provides access to the Wireless menu and wireless status information NOTE When the product is connected to a wireless network t
8. accessories and supplies e Replace the toner cartridge For more information Go to www hp com support jMFPM225 www hp com support LjMFPM226 HP s all inclusive help for the product includes the following information e Install and configure e Learn and use e Solve problems e Download software updates e Join support forums e Find warranty and regulatory information ENWW Order parts accessories and supplies Ordering Order supplies and paper Order genuine HP parts or accessories Order through service or support providers Order using the HP Embedded Web Server EWS www hp com go suresupply www hp com buy parts Contact an HP authorized service or support provider To access in a supported Web browser on your computer enter the product IP address or host name in the address URL field The EWS contains a link to the HP SureSupply Web site which provides options for purchasing Original HP supplies Supplies and accessories Item Description Part number HP 83A Toner Cartridge Replacement toner cartridge CF283A HP 83X Toner Cartridge High capacity replacement toner cartridge CF283X HP 88A Toner Cartridge Replacement toner cartridge for China and India CC388A only USB cable 2 meter standard USB compatible device C6518A connector 24 Chapter3 Parts supplies and accessories ENWW Replace the toner cartridge When a toner cartridge approaches the end of useful life you are prompted to order a replace
9. button b Open the Fax Setup menu c Open the Advanced Setup menu d Select the Detect Dial Tone setting and then select On 6 Continue to Step 3 Configure the fax time date and header on page 67 Shared voice fax line with an answering machine Follow these steps to set up the product on a shared voice fax line with an answering machine 1 Disconnect any devices that are connected to the telephone jack 2 Open the cover on the telephone line out port on the rear of the product 3 Connect the telephone cable to the fax port on the product and to the telephone jack on the wall NOTE Some countries regions might require an adapter for the telephone cable that came with the _ product Ee NOTE Onsome products the fax port might be above the phone port Refer to the icons on the product ENWW Set up to send and receive faxes 65 4 Connect the answering machine telephone cable to the telephone line out port on the rear of the product EA NOTE Connect the answering machine directly to the product or the answering machine might record fax tones from a sending fax machine and the product might not receive faxes A NOTE Ifthe answering machine does not have a built in telephone connect a telephone to the OUT port on the answering machine for convenience E NOTE On some products the fax port might be above the phone port Refer to the icons on the product 5 Configure the rings to answer setting on the pro
10. e Safari e iBooks e Select third party applications To use AirPrint the product must be connected to the same wireless network as the Apple device For more information about using AirPrint and about which HP products are compatible with AirPrint go to the support Web site for this product www hp com support jMFPM225 www hp com support jMFPM226 Ee NOTE AirPrint does not support USB connections 40 Chapter 4 Print ENWW Use walk up USB printing dw models only ENWW 1 2 Insert the USB flash drive into the walk up USB port on the product The USB Flash Drive menu opens Touch the arrow buttons to scroll through the options e Print Documents e View and Print Photos e Scan to USB Drive To print a document touch the Print Documents screen and then touch the name of the folder on the USB drive where the document is stored When the summary screen opens you can touch it to adjust the settings Touch the Print button to print the document To print photos touch the View and Print Photos screen and then touch the preview image to select each photo that you want to print Touch the Done button When the summary screen opens you can touch it to adjust the settings Touch the Print button to print the photos Retrieve the printed job from the output bin and remove the USB flash drive Use walk up USB printing dw models only 41 42 Chapter 4 Print ENWW 5 Copy e Make a copy e Copy on both sides d
11. opens Use HP Utility to open the HP Embedded Web Server EWS a Use either of these methods to open HP Utility e Open Applications and then open the Hewlett Packard folder Select HP Utility e From the Apple menu open System Preferences and then select Print amp Fax Print amp Scan or Printers amp Scanners Select the product from the list of printers in the left pane Click Options amp Supplies click the Utility tab and then click Open Printer Utility b In HP Utility select Scan to E mail c Click Begin Scan to E mail Setup The EWS opens 2 Inthe EWS click the Scan tab 3 Onthe left navigation pane click the Scan to E mail Setup link 4 Onthe Scan to E mail Setup page there is a list of settings to configure These settings are also listed in the left navigation pane To start click the Outgoing E mail Profiles link 5 On the Outgoing E mail Profiles page click the New button e Inthe E mail Address area enter the email address and display name e Inthe SMTP Server Settings area enter the SMTP server address and SMTP Port The default port is already entered and in most cases does not need to be changed E NOTE If you are using Google Gmail for email service click the Always use secure connection SSL TLS check box e Inthe SMTP Authentication area click the checkbox labeled SMTP server requires authentication for outgoing e mail messages to configure the SMTP User ID and Password if required
12. paper size and quality settings on the Paper Quality tab Document Properties Advanced Printing Shortcuts Paper Guality Effec Finishing 5 vices Document Options Print on both sides Pages per sheet 1 page per sheet x Orientation Portrait invent smj Landscape Rotate by 180 degrees About Help c Click or tap the OK button to return to the Print dialog box Select the number of copies to print from this screen Click or tap the OK button to print the job Print tasks Windows 31 Automatically print on both sides Windows Use this procedure for products that have an automatic duplexer installed If the product does not have an automatic duplexer installed or to print on paper types that the duplexer does not support you can print on both sides manually 1 From the software program select the Print option 2 Select the product from the list of printers and then click or tap the Properties or Preferences button to open the print driver E NOTE The name of the button varies for different software programs 3 Click or tap the Finishing tab 4 Select the Print on both sides check box Click the OK button to close the Document Properties dialog box 5 Inthe Print dialog box click the OK button to print the job 32 Chapter 4 Print ENWW Manually print on both sides Windows Use this procedure for products that do not have an automa
13. v v NE NNN lt lt SI S M226dw C6N23A v v XE NNN lt lt SI S ENWW M225dn M226dn M225rdn M225dw M226dw Product number CF484A C6N22A CF486A CF485A C6N23A Scan Fax Copy resolution is vA Y vA Y Y 300 dots per inch dpi Flatbed scanner vA Y vA Y Y supports paper up to A4 or Letter size Document feeder supports paper up to Legal size Scan resolution up to 1200 dpi Scans in color NINE NON NINE N S NINE NON SON NON SINE NON Integrated Optical Character Recognition OCR software adds support for additional OCR file types in HP Scan Searchable PDFs pdf Rich Text rtf and Text txt Scan to email Scan to network folder Scan to USB V 34 with two vA Y vA RJ 11 fax ports SIS SIS SISI SIS Power consumption electrical specifications and acoustic emissions A CAUTION Power requirements are based on the country region where the product is sold Do not convert operating voltages This will damage the product and void the product warranty See www hp com support MFPM225 www hp com support ljMFPM226 for current information Operating environment specifications ENWW Environment Recommended Allowed Temperature 17 to 25 C 62 6 to 77 F 15 to 30 C 59 to 86 F Relative humidity 30 to 70 relative humidity RH 10 to 80 RH Altitude Not applicable 0 to 3048 m 0 to 10 000 ft Product comparison 5 Product
14. 24 part numbers 24 replacing toner cartridge 25 status viewing with HP Utility for Mac 79 using when low 93 supplies status checking 111 supplies status page printing 111 support online 90 supported media 14 supported operating systems 2 system requirements HP Embedded Web Server 76 T technical support online 90 toner amount remaining 111 toner cartridge checking for damage 112 low threshold settings 93 replacing 25 using when low 93 ENWW transparencies printing Windows 35 Tray 1 loading 17 orientation 17 Tray 2 loading 19 Orientation 21 trays included 2 locating 6 troubleshooting faxes 128 network problems 123 wired network 123 wireless network 125 two sided copying 45 two sided printing settings Windows 32 U USB flash drives printing from 41 USB port locating 7 Ww walk up USB port locating 6 walk up USB printing 41 Web browser requirements HP Embedded Web Server 76 Web Services applications 74 enabling 74 Web sites customer support 90 HP Web Jetadmin downloading 83 weight product 2 wireless network troubleshooting 125 wireless network interference 127 ENWW Index 133 134 Index ENWW 2014 Hewlett Packard Development Company L P www hp com CF484 90901
15. Clean the pickup rollers and separation pad in the document feeder ccccceeeseeececeeeeeeees 121 Send toa different fax machine ssecsaccscexceomenannnnccideceeeonde nsdn auinesadencceesseone iesnadeanndsunnaa ileatnara seaneunantawinans 122 Check the sender s fax machine ccccsssscccsssscccssssesccesesseeecesssesecesesseesesesseeseessesseeeesessnseeecees 122 Solve wired network problems ccccccecccccssssssscsccceccccecacsssscesseceececeecaccccsesecseeseescsucscsesssceeeaunscscseesssseeenaess 123 Poor physical COMMEC EOIN cssese cccsusyavinsvastecacilhexas pnuidevensosaensesivncinnsetstlbuvwcsuonndedasenssuetanninensaddnewoosspebawnachesiiens 123 The computer is using the incorrect IP address for the product cc eeecesssssssssssssseseeeees 123 The computer is unable to communicate with the Product 00000000000000000000000000000000000ss00000000 123 The product is using incorrect link and duplex settings for the network ee eeeeeeeeeeeee 124 New software programs might be causing compatibility problems eee ecceseseeeseceeeeeeeeees 124 The computer or workstation might be Set up incorrectly eeeeeeseeessssssscsesseessssseseceeeeeeess 124 The product is disabled or other network settings are incorrect cc ceeccccceeeeeeeessessesssesseeeeeees 124 Solve wireless network problems ees ceseccccecccccccessssscscsscccccscec
16. Cleaning Page Load plain letter or A4 paper when you are prompted Touch the OK button to begin the cleaning process The product prints the first side and then prompts you to remove the page from the output bin and reload it in Tray 1 keeping the same orientation Wait until the process is complete Discard the page that prints 5 Printa configuration page to test the product a b Cc On the product control panel press or touch the Setup button Open the Reports menu SelectConfiguration Report If none of these steps resolves the problem the product might need service Contact HP customer support Clear jams 99 Clear jams in the document feeder A Jam in the document feeder message displays on the product control panel 1 Remove any loose paper from the document feeder input tray that has not fed into the product 2 Remove any jammed paper visible in the input tray area Use both hands to slowly pull out the jammed paper to avoid tearing the paper 3 Lift the document feeder input tray 4 Lift the jam access cover in the document feeder 100 Chapter9 Solve problems ENWW 5 Remove any jammed paper from under the cover 6 Close the jam access cover 7 Close the document feeder input tray ENWW Clear jams 101 Clear jams in the toner cartridge area A Jam in cartridge area message displays on the product control panel NOTE For the dw models an animation showin
17. Connect the power cable to an outlet and then press the power button to turn the product on Inspect the toner cartridge for damage 1 2 5 Remove the toner cartridge from the product and verify that the sealing tape has been removed Grasp both sides of the toner cartridge and distribute the toner by gently rocking the cartridge Check the memory chip for damage Examine the surface of the imaging drum on the toner cartridge A CAUTION Do not touch the roller imaging drum on the cartridge Fingerprints on the imaging drum can cause print quality problems e fyou see any scratches fingerprints or other damage on the imaging drum replace the toner cartridge e fthe imaging drum does not appear to be damaged rock the toner cartridge gently several times and reinstall it Print a few pages to see if these steps resolved the issue 112 Chapter9 Solve problems ENWW Check the paper and printing environment Use paper that meets HP specifications Use different paper if you are having any of the following problems The printing is too light or seems faded in areas Specks of toner are on the printed pages Toner is smearing on the printed pages Printed characters seem misformed Printed pages are curled Always use a paper type and weight that this product supports In addition follow these guidelines when selecting paper Use paper that is of good quality and free of cuts nicks tears spots loose parti
18. The product picks up multiple Sheets Of paper oo cc cceccceccccccescccscsssssssscccssecsececesseseeeeseceseesees 95 The document feeder jams skews or picks up multiple sheets Of Paper 000000000000000000000000000 95 Clean the pickup rollers and separation pad in the document feeder 0 sscceeseesseeceseeeeeeees 96 CUE AN AIAN cSenedaceedsngaunesuansuneusunetecasavesiessunasssqeaiesteneuurecayscoadusscae E 98 ANY WO CAI ONS pcre sstcaeecaineeaeteareci scan neueren E A time ecenatnes 98 Experiencing frequent Or recurring paper jams cccccessssssssscccecsceceeeeescesesssssssesseesessessesseeees 98 Clear jams in the document feeder occ ccccecccccccecccssssssssssssccssscccceceecesceceeeesescsccsssscsseceeseesess 100 Clear jams in the toner CartridGe area cccccccsseeesssssssssssecesceccccccececccsssscssseceeeeeeseseeeeeeecessssesssess 102 Clear jams in the output DIN eeeeeecesessssssseeccescecceecceccccssssssesseeeeceseeceeecesscssscececeeeeseseeseeees 105 Clear jams in the duplexer sciscsicconiecciscennessiesenssavsesnneeddweeonersausvosussonesssweusbeesonaensedssuasenidosncseiuewntanotieuas 108 URNS piim quali y osean E EE E E E al 110 Print from a different software program seeeesssssssesesssssssesssssssssssssssssssssssssssssssssssesssesssssesesne 110 Set the paper type setting for the print job eeoooeeoeeeeeenneenssssessssssssssssssssssssssssssssssssssssssssssssssesesse 11
19. a VoIP service change the Fax Speed to Slow V 29 from the control panel Ask if your service provider supports fax and for the recommended fax modem speed Some companies might require an adapter e If you are using a DSL service make sure that a filter is included on the phone line connection to the product Contact the DSL service provider or purchase a DSL filter if you do not have one If a DSL filter is installed try another filter because filters can be defective 6 Ifthe error persists find more detailed problem solving solutions in the sections that follow this one Faxes are sending slowly The product is experiencing poor phone line quality e Retry sending the fax when the line conditions have improved e Check with the phone service provider that the line supports fax e Use white paper for the original Do not use colors such as gray yellow or pink e Divide large fax jobs into smaller sections and then fax them individually e Turn off the Error Correction setting 1 Onthe product control panel press or touch the Setup button 2 Select Service and then select Fax Service 3 Select Error Correction and then select Off Ee NOTE Turning off Error Correction can reduce image quality e increase the Fax Speed setting 1 Onthe product control panel press or touch the Setup button 2 Select Fax Setup and then select Advanced Setup 3 Select Fax Speed and then select the correct setting e Change the fax settings on
20. does not support peer to peer networking as the feature is a function of Microsoft operating systems and not of the HP print drivers For more information go to Microsoft at www microsoft com Poor physical connection 1 Verify that the product is attached to the correct network port using a cable of the correct length 2 Verify that cable connections are secure 3 Look at the network port connection on the back of the product and verify that the amber activity light and the green link status light are lit 4 Ifthe problem continues try a different cable or port on the hub The computer is using the incorrect IP address for the product 1 Open the printer properties and click the Ports tab Verify that the current IP address for the product is selected The product IP address is listed on the product configuration page 2 Ifyou installed the product using the HP standard TCP IP port select the box labeled Always print to this printer even if its IP address changes 3 Ifyou installed the product using a Microsoft standard TCP IP port use the hostname instead of the IP address 4 Ifthe IP address is correct delete the product and then add it again The computer is unable to communicate with the product 1 Test network communication by pinging the network a Open a command line prompt on your computer ENWW Solve wired network problems 123 e _ For Windows click Start click Run type cmd and then press Enter e For O
21. established network or the Internet Use HP Wireless Direct to print wirelessly from the following devices e iPhone iPad or iTouch using Apple AirPrint or the HP ePrint mobile app e Mobile devices that run Android or Symbian using the HP ePrint Home amp Biz application e Any Wi Fi capable computer with any operating system For more information on HP Wireless Direct go to www hp com go wirelessprinting and then click HP Wireless Direct To set up HP Wireless Direct from the control panel complete the following steps 1 From the Home screen on the product control panel touch the Wireless p button 2 Open the following menus e Wireless Menu e Wireless Direct e On Off 3 Touch the On menu item The product saves the setting and then returns the control panel to the Wireless Direct menu 38 Chapter 4 Print ENWW Mobile printing HP offers multiple Mobile and ePrint solutions to enable wireless printing to an HP printer from a laptop tablet smartphone or other mobile device To determine the best choice go to www hp com go LaserJetMobilePrinting English only HP ePrint via email HP ePrint software AirPrint HP ePrint via email ENWW Use HP ePrint to print documents by sending them as an email attachment to the product s email address from any email enabled device To use HP ePrint the product must meet these requirements The product must be connected to a wired or wireless network and have Internet
22. following methods to update the product firmware Method one Update the firmware using the control panel ENWW Use these steps to load the firmware from the control panel for network connected products only and or set the product to automatically load future firmware updates For USB connected products skip to method two 1 Make sure the product is connected to a wired Ethernet or wireless network with an active Internet connection E NOTE The product must be connected to the internet to update the firmware via a network connection 2 From the Home screen on the product control panel open the Setup menu e For touchscreen control panels touch the Setup button e For standard control panels press the left or right arrow button 3 Scroll to and open the Service menu and then open the LaserJet Update menu Ee NOTE Ifthe LaserJet Update option is not listed use method two 4 Check for updates e For touchscreen control panels touch Check for Updates Now e For standard control panels select Check for Update EY NOTE The product automatically checks for an update and if a newer version is detected the update process automatically starts 5 Set the product to automatically update the firmware when updates become available From the Home screen on the product control panel open the Setup menu e For touchscreen control panels touch the Setup button e For standard control panels press the left or right ar
23. line with an answering machine ccccsccstscesscesssscsessssssesssseeees 65 Step 3 Configure the fax time date and header seeeesoesessssssssssssssssseseereeeeeereeeseessesssessssesssssss 67 HP Fax SECU Wizard ssissicocsunsesiieiao aeea oa aa 67 Product controlpanel issiron oinas rE ieii aiii iis 67 HP Device ToOlDOX sreresiissrsirensonoriri niner iera o Ann ar ERATE EOE 68 HP Embedded Web Server cece ascseccsecucrssonceecsasionsennserncarsendenotestiosa u E E E Dnia 68 Stepa Rina OS sec cctrecienncesecseminteanaeseiacdedanucesouaasentousessuaaesesvaensesaanes ecaneuunacenbesanpiesadsuondangietteanmesanees 68 Step 5 Optional Configure settings for receiving digital faxes Windows 0 0000000000000000000000 69 SE ING Ch FAN E E E E E E E A E E A E A E E E ET 70 Fax from the flatbed scanner sscccccsssssecsessnececssssesecsssseseesssseesessssesesessseesesessaeseeesseeeessssaeeeees 70 Fax from The document feeder 4 lt isrcnicasecsnncnasvsuvnconsdconnnnsedaqweaswavekeansseavunnasidenseersevebnarsdeawaensgheamatonnene 70 Send a fax using the HP software Windows ccscscssscsssssssessesscesesseesssseesscsesessseeesesseeesesseeees 72 ee eR gga wntececa wns pasa recia tien emnn EAE 73 Use HP Web Services applications touchscreen models only ou eee cscescceccssseccsscssssesesssseessscssssecsscssssceesecs 74 Change the product connection type Windows u cc cccceccsscessssccs
24. list of printers and then click or tap the Properties or Preferences button to open the print driver Click or tap the Paper Quality tab From the Paper type drop down list click the More option Expand the list of Type is options Expand the category of paper types that best describes your paper Select the option for the type of paper you are using and then click the OK button Click the OK button to close the Document Properties dialog box In the Print dialog box click the OK button to print the job Additional print tasks ENWW Go to www hp com support l MFPM225 www hp com support ljMFPM226 Instructions are available for performing specific print tasks such as the following Create and use printing shortcuts or presets Select the paper size or use a custom paper size Select the page orientation Create a booklet Scale a document to fit a specific paper size Print the first or last pages of the document on different paper Print watermarks on a document Print tasks Windows E NOTE The name of the button varies for different software programs 35 Print tasks Mac OS X e Howto print OS X e Automatically print on both sides OS X e Manually print on both sides OS X e Print multiple pages per sheet OS X e Select the paper type OS X e Additional print tasks How to print OS X The following procedure describes the basic printing process for OS X 1 Click the File menu and then click the
25. network folder touchscreen models only 59 60 Chapter6 Scan ENWW 7 Fax o Set up to send and receive faxes a Send a fax For more information Go to www hp com support LjMFPM225 www hp com support LjMFPM226 HP s all inclusive help for the product includes the following information e Installand configure e Learn and use e Solve problems e Download software updates e Join support forums e Find warranty and regulatory information ENWW Set up to send and receive faxes e Before starting e Step 1 Identify the phone connection type e Step 2 Set up the fax e Step 3 Configure the fax time date and header e Step 4 Runa fax test e Step 5 Optional Configure settings for receiving digital faxes Windows Before starting Make sure that the product was fully set up before connecting the fax service E NOTE Use the telephone cable and any adapters that shipped with the product to connect the product to the telephone jack Ee NOTE Incountries regions that use serial telephone systems an adapter is shipped with the product Use the adapter to connect other telecom devices to the same telephone jack the product is connected to Complete the instructions in each of the following four steps 1 Step 1 Identify the phone connection type on page 62 2 Step 2 Set up the fax on page 63 3 Step 3 Configure the fax time date and header on page 67 4 Step 4 Runa fax test on page 68 Step 1 Identify th
26. print the job 110 Chapter9 Solve problems ENWW Check the paper type setting OS X 1 Click the File menu and then click the Print option 2 Select the product 3 Click Show Details and then click the Media amp Quality menu or the Paper Quality menu 4 Select a type from the Media type drop down list 5 Click the Print button Check the toner cartridge status Check the supplies status page for the following information e Estimated percentage of cartridge life remaining e Approximate pages remaining e Part numbers for HP toner cartridges e Number of pages printed Use the following procedures to print the supplies status page LCD control panel 1 Onthe product control panel press the Setup button 2 Open the following menus e Reports e Supplies status 3 Use the arrow keys to select Print Supplies status page and then press the OK button Touchscreen control panel 1 From the Home screen on the product control panel touch the Supplies amp button 2 Touch the Report button to print the supplies status page Clean the product Print a cleaning page LCD control panel 1 From the product control panel press the Setup button 2 Open the Service menu 3 Use the arrow Keys to select the Cleaning mode option and then press the OK button The product prints the first side and then prompts you to remove the page from the output bin and reload it in Tray 1 keeping the same orientation Wait until the proce
27. that obstacles do not block the wireless signal Remove any large metal objects between the access point and the product Make sure poles walls or support columns containing metal or concrete do not separate the product and wireless access point Verify that the product is located away from electronic devices that might interfere with the wireless signal Many devices can interfere with the wireless signal including motors cordless phones security system cameras other wireless networks and some Bluetooth devices Verify that the print driver is installed on the computer Verify that you have selected the correct printer port Verify that the computer and product connect to the same wireless network For OS X verify that the wireless router supports Bonjour Solve wireless network problems 125 The product does not print after the wireless configuration completes 1 Make sure that the product is turned on and in the ready state 2 Turn off any third party firewalls on your computer 3 Make sure that the wireless network is working correctly 4 Make sure that your computer is working correctly If necessary restart the computer 5 Verify that you can open the product HP Embedded Web Server from a computer on the network The product does not print and the computer has a third party firewall installed 1 Update the firewall with the most recent update available from the manufacturer 2 If programs request firewall access when you
28. the Prompt option to set the product to stop printing and prompt you to replace the toner cartridge You can acknowledge the prompt and continue printing e Select the Continue option to set the product to alert you that the toner cartridge is very low but to continue printing Touchscreen control panel 1 From the Home screen on the product control panel touch the Setup X button 2 Open the following menus e System Setup e Supply Settings ENWW A Cartridge is low or Cartridge is very low message displays on the product control panel 93 e Black Cartridge e Very Low Setting 3 Select one of the following options e Select the Stop option to set the product to stop printing until you replace the toner cartridge e Select the Prompt option to set the product to stop printing and prompt you to replace the toner cartridge You can acknowledge the prompt and continue printing e Select the Continue option to set the product to alert you that the toner cartridge is very low but to continue printing For models with fax when the product is set to the Stop option there is some risk that faxes will not print after the new cartridge is installed if your product has received more faxes than the memory can hold while stopped For models with fax when the product is set to the Prompt option there is some risk that faxes will not print after the new cartridge is installed if your product has received more faxes than the memory can hold while t
29. the control panel to a lower resolution Ex NOTE Higher resolution faxes can take longer to send than lower resolution faxes 1 On the product control panel press or touch the Setup button 2 Select Fax Setup and then select Advanced Setup 3 Select Fax Resolution and then select the correct setting ENWW Solve fax problems 129 Fax quality Is poor Fax is blurry or too light e Increase fax resolution when sending faxes Resolution does not affect received faxes 1 Onthe product control panel press or touch the Setup button 2 Select Fax Setup and then select Advanced Setup 3 Select Fax Resolution and then select the correct setting Ee NOTE Increasing resolution slows transmission speed e Turnonthe Error Correction setting from the control panel 1 Onthe product control panel press or touch the Setup button 2 Select Service and then select Fax Service 3 Select Error Correction and then select On e Check the toner cartridge and replace the cartridge if necessary e Ask the sender to darken the contrast setting on the sending fax machine and then resend the fax Fax cuts off or prints on two pages e Set the Default Paper Size setting Faxes print on a single size of paper based on the Default Paper Size settings 1 On the product control panel press or touch the Setup button 2 Select System Setup and then select Paper Setup 3 Select Paper Size and then select the correct setting e Set th
30. the errors in the transmission Turning off the setting might be useful when you are trying to send a fax overseas or receive one from overseas or if you are using a satellite telephone connection 1 Onthe product control panel press or touch the Setup button 2 Select Service and then select Fax Service 3 Select Error Correction and then select On 120 Chapter9 Solve problems ENWW Check the Fit to Page setting If the product printed a fax job off the page turn on the fit to page feature from the product control panel E NOTE Make sure that the default paper size setting matches the size of the paper in the tray 1 On the product control panel press or touch the Setup button 2 Select Fax Setup and then select Advanced Setup 3 Select Fit to Page and then select On Clean the pickup rollers and separation pad in the document feeder If the document feeder experiences paper handling problems such as jams or multiple page feeds clean the document feeder rollers and separation pad 1 Lift the document feeder input tray ENWW Improve fax image quality 121 2 Usea moist lint free cloth to wipe both pickup rollers and the separation pad to remove dirt CAUTION Do not use abrasives acetone benzene ammonia ethyl alcohol or carbon tetrachloride on any part of the product these can damage the product Do not place liquids directly on the glass or platen They might seep and damage the product 3
31. through the options and then select the appropriate option Start the copy job e LCD control panel Press the Start Copy B6 button e Touchscreen control panel Touch Start Copy Copy on both sides manually ENWW 1 Place the document face down on the scanner glass with the upper left corner of the page in the upper left corner of the glass Close the scanner Open the Copy Settings menu e LCD control panel On the product control panel press the Copy Settings x button e Touchscreen control panel From the Home screen on the product control panel touch the Copy button and then touch the Settings button Select Two Sided Use the arrow buttons to scroll through the options and then select the appropriate option Start the copy job e LCD control panel Press the Start Copy BA button e Touchscreen control panel Touch Start Copy The product prompts to load the next original document Place it on the glass and then press or touch the OK button Repeat this process until you have scanned the last page Copy on both sides duplex 45 46 Chapter5 Copy ENWW 6 Scan e Scan by using the HP Scan software Windows e Scan by using the HP Scan software Mac e Set up Scan to E mail touchscreen models only e Set up Scan to Network Folder touchscreen models only e Scan to a USB flash drive touchscreen models only e Scan to email touchscreen models only e Scan to a network folder touchscreen models o
32. to load the first page Touch the OK button 7 The product scans the first page and then prompts you to load another page If the document has multiple pages touch the Yes button Continue this process until you have scanned all the pages 8 When you have scanned the last page touch the No button at the prompt The product sends the fax Fax from the document feeder 1 Insert the originals into the document feeder face up CAUTION To prevent damage to the product do not use an original that contains correction tape correction fluid paper clips or staples Also do not load photographs small originals or fragile originals into the document feeder 70 Chapter7 Fax ENWW p Adjust the paper guides until they are snug against the paper On the product control panel use the keypad to enter the fax number Press the Start Fax Elbutton The product starts the fax job Insert the originals into the document feeder face up CAUTION To prevent damage to the product do not use an original that contains correction tape correction fluid paper clips or staples Also do not load photographs small originals or fragile originals into the document feeder Adjust the paper guides until they are snug against the paper From the Home screen on the product control panel touch the Fax button Use the keypad to enter the fax number Touch the Start Fax button ENWW Send a fax 71 Send a fax using
33. views e Product front view Product back view Control panel views Product front view dn dw 1 Handle for lifting the scanner cover 2 Document feeder input tray lift the tray to clear jams 3 Document feeder output bin 4 Control panel tilts up for easier viewing dn models LCD control panel dw models Graphical touchscreen control panel 5 Power on off button 6 Model name 7 Priority input tray Tray 1 8 Main input tray Tray 2 9 Output bin 10 Handle for opening the top cover access to the toner cartridge and for clearing jams 11 Walk up USB port for printing and scanning without a computer dw models only 6 Chapter 1 Product introduction ENWW Product back view 1 Rear door access for clearing jams 2 Ethernet port 3 Hi Speed USB 2 0 4 Fax line in port for attaching the fax phone line to the product 5 Telephone line out port for attaching an extension phone answering machine or other device NOTE This port is covered with a rubber cap Pull the cap down from the top edge to access the port 6 Power connection 7 Product number and serial number label 8 Slot for cable type security lock ENWW Product views 7 Control panel views M225dn M225rdn and M226dn control panel 1 2 asc 3 DEF A 4 cH 5 x 6 mo om 7 pars 8 tw Q wxvz 1 Start Fax button Starts a fax job 2 Attention light Indicates the product has an error a tray is empty or other condition requiring attention
34. 0 Check the paper type Setting Windows cecceccccsccssssscscssssscsessccsssesssssssscessseees 110 Check the paper type Setting OS X woe eeecsssescescsssssccssccssscesscssssscesscsssecessseees 111 Check the toner Cartridge Status ccccccccccccccccccssssssssscceseeccsccecseceeecccscsssesceeceeceeeeeecsessseesseess 111 Hemmie FOI GU sc voce sate a EE EE 111 Print a CLEANING PAGE cccccccccecccccccccccccsssssssscesseseeeeeecceceeeeeeeesccccssscesceseeeeeeeseeeeeees 111 Check the scanner glass for dirt and smudges 0ceeeeessesseseeesessseeesceesssssssssseeees 112 Inspect the toner Cartridge for damage ccccccccccscecccccscceccscccccsccscccccccecsecsessescessseeeseseeseeseeess 112 Check the paper and printing environment cccccccecccccccescsssssssesseseeeceeeceeeccesssseececeeeeeeeeeees 113 Use paper that meets HP specifications oo eeeeeeeeseeecsccccceccescecsssssssscsesceceeeeeess 113 Check the product environment ccc cecsssssesscccceeessscccccccccsssccssecseeecscscesesseeaueeess 113 Check other print job settings cc ccccccccssecscsscssssssesesscsseeeeeeeseceecsceeeeecccsssssecessesseeseseeseeeseeees 113 Check the EconoMode settings ssssseccccccccccccccsssssesceseecscseececcsssssssseeseeseeeeeeeees 113 Iy adifferent print CI ON opie ciipecae seteeecirnensectva aE T E 115 Improve COPY and scan quality c
35. 0 Chapter9 Solve problems ENWW Control panel help system touchscreen models only The product has a built in Help system that explains how to use each screen To open the Help system touch the Help button in the upper right corner of the screen For some screens the Help opens to a global menu where you can search for specific topics You can browse through the menu structure by touching the buttons in the menu Some Help screens include animations that guide you through procedures such as clearing jams For screens that contain settings for individual jobs the Help opens to a topic that explains the options for that screen If the product alerts you of an error or warning touch the Help button to open a message that describes the problem The message also contains instructions to help solve the problem ENWW Control panel help system touchscreen models only 91 Restore the factory set defaults Restoring the factory set defaults returns all of the product and network settings to the factory defaults It will not reset the page count tray size or language To restore the product to the factory default settings follow these steps A CAUTION Restoring the factory set defaults returns all of the settings to the factory defaults and it also deletes any pages that are stored in the memory 1 On the product control panel press or touch the Setup amp amp button 2 Open the Service menu 3 Select the Restore Defaults opt
36. Close the document feeder input tray Send to a different fax machine Send the fax job to a different fax machine to see if another machine will successfully receive the fax job e fanother fax machine receives the fax successfully check the connection and settings on the original receiving fax machine e If another fax machine does not receive the fax successfully check the fax settings on your product If the fax is still unsuccessful there might be interference on the phone line Try to resend the fax later Check the sender s fax machine Ask the sender to darken the contrast setting on the sending fax machine and then resend the fax If the received fax quality is still poor check the fax settings on your product 122 Chapter9 Solve problems ENWW Solve wired network problems Check the following items to verify that the product is communicating with the network Before beginning print a configuration page from the product control panel and locate the product IP address that is listed on this page e Poor physical connection e The computer is using the incorrect IP address for the product e The computer is unable to communicate with the product e The product is using incorrect link and duplex settings for the network e New software programs might be causing compatibility problems e The computer or workstation might be set up incorrectly e The product is disabled or other network settings are incorrect Ee NOTE HP
37. GS sirnana aea TONAT NSE EE 85 Print with EconoMode 555 ccc cocaciosaveriedcciea casanslenccs euseazosacicette aa eiconettlextnsntcesnsaccvadansuatnetus lt cynacenedesdtivavadeactsse 85 Configure the Sleep Auto Off After setting 0 0 cee ccccessecsecssssccsscssscesscssesessccssssssccsssesesscsssseessess 85 LP AE CIV TAMMY IS senescence ua esnsnaeacavassiscosmanesoantsvinessentosesctcs apace eaves sevdesustesnsaaentuedesegateanmesnnananeangnnsosesnseunneteucienease 87 Method one Update the firmware using the control panel eesssssssssssssssssssssssseeees 87 Method two Update the firmware using the Firmware Update Utility ee cceessesseeeeeee 88 ENWW OP Pie RNIN err 89 CS TONGS ENON U gicu aE A as 90 Control panel help system touchscreen models only cccsccscssssssssescsscecsesseesssseecsesseesssssesscseessessesseseees 91 Restore the factory set defaults sssisscsnscocsisscrniniseesner onene a aE En S N as a aein 92 A Cartridge is low or Cartridge is very low message displays on the product control panel ccccceeeeeees 93 Enable or disable the Very Low settings ccccsssssssssssssceeeccccceecccsssssssseseeececeeeeececsssseseceeseeees 93 Product does not pick UP Paper OF MISFEEMS ccccccscccccccccccccccssssssssscccsceececessccceeeesssccssseseceeccesessceeeeensass 95 The product does not Pick UP papet ou eeeteescescececcccesssscscecccsccescssscccsseecacscesessseeeecssseesseeeees 95
38. JA LaserJet Pro MFP M225 M226 User Guide M225dn M225dw M225rdn M226dw M226dn www hp com support ljMFPM225 www hp com support ljMFPM226 Ap HP LaserJet Pro MFP M225 M226 User Guide Copyright and License 2014 Copyright Hewlett Packard Development Company L P Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws The information contained herein is subject to change without notice The only warranties for HP products and services are Set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Part number CF484 90901 Edition 1 10 2014 Trademark Credits Adobe Adobe Photoshop Acrobat and PostScript are trademarks of Adobe Systems Incorporated Apple and the Apple logo are trademarks of Apple Computer Inc registered in the U S and other countries iPod is a trademark of Apple Computer Inc iPod is for legal or rightholder authorized copying only Don t steal music Microsoft Windows Windows XP and Windows Vista are U S registered trademarks of Microsoft Corporation UNIX is a registered trademark of The Open Group Table of contents T Product INEFOQUETION serren enn nn 1 PFOGUET COMPARIS
39. MFPM226 HP s all inclusive help for the product includes the following information e Installand configure e Learn and use e Solve problems e Download software updates e Join support forums e Find warranty and regulatory information ENWW Print tasks Windows e How to print Windows e Automatically print on both sides Windows e Manually print on both sides Windows e Print multiple pages per sheet Windows e Select the paper type Windows e Additional print tasks How to print Windows The following procedure describes the basic printing process for Windows 1 From the software program select the Print option 2 Select the product from the list of printers To change settings click or tap the Properties or Preferences button to open the print driver E NOTE The name of the button varies for different software programs 7 Print Printer Status pr Find Printer Type Where E Print to File E Manual duplex Page range All Pages Type pa ranges From thi section For example type 1 3 5 12 or pisi pls2 pls3 pss Zoom Print what Document Print All pages in range Pages per sheet 1 page Scale to paper size No Scaling zl 30 Chapter 4 Print ENWW ENWW Click or tap the tabs in the print driver to configure the available options For example set the paper orientation on the Finishing tab and set the paper source paper type
40. ON siicscssceonasdsnssnsatncinesscancecsescounsdunssuousssnansonsisouseousaiencacdatstenndunescouscdeusueteasnewetsnciencssoutecwsadenabacawets 2 Power consumption electrical specifications ANd ACOUSTIC EMISSIONS ceeeeeesseeeceeeeeeeeeeeeeee 5 Operating environMent SPECIFICATIONS cccccccssceeceeeccccceecccccessessssssssesssssssssccccceeeeesssseeseceeeeees 5 POUT NS serre ee tested avmervaatetu tes tn ve E dense necss easeates E 6 PO GUIEE THOME WHEW rics sas ccoyseecacessenve A A EE E EE A E ATN 6 Product Dack VIEW cca casycorcecancstpeameeouset masse csacee EE EE 7 Control panel views cescscsssisssecssradscincscsnsosedmusaswonssovacseieevsindadesncoonasonndddesweusspusssnadsoddecesiessuseseesnddeassunssiis 8 M225dn M225rdn and M226dn control panel cc cccccctesessscseseeccsceeessssseeseeseees 8 M225dw and M226dw control panel 0000000n000000000000000000000000rsssseoossssssesseoersssssssseresssss 10 Product hardware setup and software installation 00000000000000000000000000000000000sssssssssssssssssssessssssssssssceresereesseee 12 e Paner ROVS aana eee esate 13 Supported paper sizes and types eoeonoooooeeseeseeeessseseseeesesseerersresssssssssssssssssseseseesseeeereeeresssssesssssssesssesssssssseseeeeeee 14 Supported paper SIZES sacccsnscsiacenevevacosincadiocesdcesseuvhacesuncesouesonuasudeoseeeeiasnsnveuseuesnsdeabudessbbessabesenadoeenerevenes 14 Supported paper types seseooessseeeese
41. P User ID and password SMTP server names and port names are typically easy to find by doing an Internet search For example use terms like gmail smtp server name or yahoo smtp server name e Inthe Optional PIN area enter a PIN This pin will be required every time an email is sent using the email address e Inthe E mail Message Preferences area configure the message preferences Review all the information then click Save and Test to save the information and test the connection or Save Only to save the information only 6 Toadd email addresses to the address book accessible from the product click the E mail Address Book link and enter the required information You can set up individual email addresses or email groups 7 To configure default options click the E mail options link Enter the default email subject body text and other scan settings Set up the Scan to Email feature via the HP Embedded Web Server 0S X 1 Use one of the following methods to open the Embedded Web Server EWS interface ENWW Set up Scan to E mail touchscreen models only 51 Use a Web browser to open the HP Embedded Web Server EWS a From the Home screen on the product control panel touch the Network Oat button to display the IP address or host name b Open a Web browser and in the address line type the IP address or host name exactly as it displays on the product control panel Press the return key on the computer keyboard The EWS
42. Print option 2 Select the product 3 Click Show Details and then select other menus to adjust the print settings 4 Click the Print button Automatically print on both sides 0S X E NOTE This information applies to products that include an automatic duplexer E NOTE This feature is available if you install the HP print driver It might not be available if you are using AirPrint 1 Click the File menu and then click the Print option 2 Select the product 3 Click Show Details and then click the Layout menu 4 Select a binding option from the Two Sided drop down list 5 Click the Print button Manually print on both sides OS X E NOTE This feature is available if you install the HP print driver It might not be available if you are using AirPrint 1 Click the File menu and then click the Print option 2 Select the product 3 Click Show Details and then click the Manual Duplex menu 4 Click the Manual Duplex box and select a binding option 5 Click the Print button 6 Goto the product and remove any blank paper that is in Tray 1 36 Chapter 4 Print ENWW 7 Retrieve the printed stack from the output bin and place it with the printed side facing down in the input tray lf prompted touch the appropriate control panel button to continue Print multiple pages per sheet 0S X 1 2 Click the File menu and then click the Print option Select the product Click Show Details and then c
43. Printer Utility b In HP Utility select Scan to Network Folder Set up Scan to Network Folder touchscreen models only 55 56 c Follow the instructions in HP Utility to configure a shared network folder Click the Help Me Do This button for detailed instructions d Click the Register My Shared Folder button The EWS opens In the EWS click the Scan tab On the left navigation pane click the Network Folder Setup link Click the New button under Network Folder Configuration e Inthe Network Folder Information section enter the Display Name and Network Path If required enter the network Username and Password g In the Secure the Folder Access with a PIN section enter the PIN Ee NOTE You can assign a 4 digit security PIN to prevent unauthorized persons from saving scans to the network folder The PIN must be entered on the product control panel each time a scan is performed e Inthe Scan Settings section adjust the scan settings Review all the information then click Save and Test to save the information and test the connection or Save Only to save the information only NOTE To create additional network folders repeat these steps for each folder Chapter 6 Scan ENWW Scan to a USB flash drive touchscreen models only 1 Load the document on the scanner glass according to the indicators on the product Ee NOTE For best results load small size paper letter A4 or smaller with the long edge of the p
44. SX go to Applications then Utilities and open Terminal b Type ping followed by the IP address for your product c Ifthe window displays round trip times the network is working 2 Ifthe ping command failed verify that the network hubs are on and then verify that the network settings the product and the computer are all configured for the same network The product is using incorrect link and duplex settings for the network Hewlett Packard recommends leaving these settings in automatic mode the default setting If you change these settings you must also change them for your network New software programs might be causing compatibility problems Verify that any new software programs are correctly installed and that they use the correct print driver The computer or workstation might be set up incorrectly 1 Check the network drivers print drivers and the network redirection settings 2 Verify that the operating system is configured correctly The product is disabled or other network settings are incorrect 1 Review the configuration page to check the status of the network protocol Enable it if necessary 2 Reconfigure the network settings if necessary 124 Chapter9 Solve problems ENWW Solve wireless network problems Wireless connectivity checklist The product does not print after the wireless configuration completes The product does not print and the computer has a third party firewall installed The wireless co
45. access HP Web Services must be enabled on the product and the product must be registered with HP Connected LCD control panel l 4 Find the product IP address a On the product control panel press the Setup button b Open the following menus e Network Setup e Show IP Address To open the HP Embedded Web Server enter the product IP address into the address line of a Web browser on the computer Click the HP Web Services tab on the HP Embedded Web Server and then click Enable The product enables Web Services and then prints an information page The information page contains the printer code that you use to register your HP product at HP Connected Go to www hpconnected com to create an HP ePrint account and complete the setup process Touchscreen control panel 1 2 From the Home screen on the product control panel touch the Web Services button Touch the Enable Web Services button The product enables Web Services and then prints an information page The information page contains the printer code that you use to register your HP product at HP Connected Go to www hpconnected com to create an HP ePrint account and complete the setup process Mobile printing 39 For more information go to www hp com support to view additional information for your product HP ePrint software The HP ePrint software makes it easy to print from a Windows or Mac desktop or laptop computer to any HP ePrint capable p
46. ader information is a legal requirement HP Fax Setup Wizard Access the Fax Setup Wizard after initial setup and software installation by following these steps 1 Click Start and then click Programs 2 Click HP click the name of the product and then click HP Fax Setup Wizard 3 Follow the on screen instructions in the HP Fax Setup Wizard to configure the fax settings 4 Continue to Step 4 Run a fax test on page 68 Product control panel To use the control panel to set the date time and header complete the following steps 1 On the product control panel press or touch the Setup button 2 Open the Fax Setup menu 3 Open the Basic Setup menu 4 Scroll to and open the Time Date button 5 Select the 12 hour clock or 24 hour clock option 6 Use the keypad to enter the current time Ee NOTE For touchscreen control panels touch the 123 button to open a keypad that contains special characters if needed 7 Select the date format 8 Use the keypad to enter the current date 9 Open the Fax Header menu ENWW Set up to send and receive faxes 67 10 Use the keypad to enter the fax number A NOTE The maximum number of characters for the fax number is 20 11 Use the keypad to enter the company name or header A NOTE The maximum number of characters for the fax header is 25 12 Continue to Step 4 Run a fax test on page 68 HP Device Toolbox 1 Click the Start button and then click the Programs item 2 Clic
47. ainsenasitvan deusau AE 40 PAUP CNM E AE E E A AEE E EEA P A A AE E E E 40 Use walk up USB printing dw models only ou eee ccecccccssccsssccsccsssccssssssscssssssscsssssesssecssescesecssesecsssssecsseasecs 41 RAE E A E E E AEE AAN E E A E AEA A A E EE A 43 AK el COD a AE E 44 COVOR DON Sides duplex ecer ar ee eee ee 45 Copy on both sides automatically oc ecsscsscssscscsccccecsceccecssscsceseceesesseesccssssseseesesseeeeeeeees 45 Copy on both sides manually 2 0 0 ccc eeceeeeteeeeeesssssssssscecsceesseeececccececeeeeeeecesscssseseseesseeeeeeeeseuceseeees 45 PE A E EA A E A EEE E E EAE EA A E E A E E 47 Scan by using the HP Scan software Windows ccccsssssscsssssscssessecsseecscssscsesscecsssseesucesseesecscessesseesseeseenecses 48 Scan by using the HP Scan software Mac ou eecesscessssscssccssssccssccsssccesscsscsscsccssscesscsssssessccssssesessesessessesssseeacs 49 Set up Scan to E mail touchscreen models only cece eeccsseecsssessesssessessesseeseessesseecscseessssseesscsseeesesseessseses 50 Od O sacs sicioes cee desusecens ses reeds cy ue E guceeaineeesoupneasor sate 50 Use the Scan to E Mail Wizard Windows cccsccssssssesscesscessesseesseeseeeseecseesseeseeesseestecseeeseenseens 50 Set up the Scan to Email feature via the HP Embedded Web Server Windows csseeeeeee 50 Set up the Scan to Email feature via the HP Embedded Web Server OS X ccesssssssssssesseeeees 51 S
48. anging 84 password setting 84 network installation 75 network port locating 7 networks HP Web Jetadmin 83 installing the product 75 number of copies changing 44 0 on off button locating 6 online help control panel 91 online support 90 132 Index ordering supplies and accessories 24 output bin locating 6 p pages per minute 2 pages per sheet selecting Mac 37 selecting Windows 34 paper ordering 24 selecting 113 supported sizes 14 supported types 16 paper pickup problems solving 95 paper type selecting Windows 35 paper types selecting Mac 37 part numbers supplies 24 power consumption 5 power connection locating 7 power switch locating 6 print on both sides Mac 36 manually Windows 33 Windows 33 print quality improving 110 printing from USB flash drives 41 printing on both sides settings Windows 32 product and serial number label locating 7 R replacing toner cartridge 25 restoring factory set defaults 92 S scan quality improving 116 scanner faxing from 70 glass cleaning 112 116 scanning from HP Scan software Mac 49 from HP Scan software Windows 48 security lock slot locating 7 serial number label locating 7 settings factory set defaults restoring 92 sleep delay setting 85 software HP Utility 79 special paper printing Windows 35 specifications electrical and acoustic 5 status HP Utility Mac 79 supplies low threshold settings 93 ordering
49. aper along the left side of the scanner glass 2 Inserta USB flash drive into the walk up USB port 3 From the Home screen on the product control panel touch the Scan button 4 Touch the Scan to USB Drive screen 5 Touch the Scan button to scan and save the file The product creates a folder named HPSCANS on the USB drive and it saves the file in PDF or JPG format using an automatically generated file name E NOTE When the summary screen opens you can touch it to adjust settings You also can change the folder name ENWW Scan to a USB flash drive touchscreen models only 57 58 Scan to email touchscreen models only Use the product control panel to scan a file directly to an email address The scanned file is sent to the address as an email message attachment E NOTE In order to use this feature the product must be connected to a network and the Scan to Email feature must be configured by using the Scan to Email Setup Wizard Windows or the HP Embedded Web Server 1 Load the document on the scanner glass according to the indicators on the product 2 From the Home screen on the product control panel touch the Scan button 3 Touch the Scan to E mail item 4 Touch the Send an E mail item 5 Select the From address that you want to use This is also known as an outgoing email profile EY NOTE If the PIN feature has been set up enter the PIN and touch the OK button However a PIN is not 10 require
50. aper stack to work correctly Make sure that the paper stack is straight and the guides are against the paper stack e The document feeder input tray or output bin might contain more than the maximum number of pages Make sure the paper stack fits below the guides in the input tray and remove pages from the output bin e Verify that there are no pieces of paper staples paper clips or other debris in the paper path e Clean the document feeder rollers and the separation pad Use compressed air or a clean lint free cloth moistened with warm water If misfeeds still occur replace the rollers e From the Home screen on the product control panel scroll to and touch the Supplies button Check the status of the document feeder kit and replace it if necessary Clean the pickup rollers and separation pad in the document feeder If the document feeder experiences paper handling problems such as jams or multiple page feeds clean the document feeder rollers and separation pad 1 Lift the document feeder input tray 96 Chapter9 Solve problems ENWW 2 Usea moist lint free cloth to wipe both pickup rollers and the separation pad to remove dirt CAUTION Do not use abrasives acetone benzene ammonia ethyl alcohol or carbon tetrachloride on any part of the product these can damage the product Do not place liquids directly on the glass or platen They might seep and damage the product 3 Close the document feeder input tray
51. bs or when you press a button on the product control panel You can change which events cause the product to wake Open the following menus e System Setup e Energy Settings e Sleep Auto Off e Wake Events To turn off a wake event select the event and then select the No option ENWW Economy settings 85 Touchscreen control panel 1 From the Home screen on the product control panel touch the Setup button 2 Open the following menus e System Setup e Energy Settings e Sleep Auto Off e Sleep Auto Off After 3 Select the time for the Sleep Auto Off delay Ex NOTE The default value is 15 Minutes 4 The product automatically wakes when it receives jobs or when you touch the screen on the product control panel You can change which events cause the product to wake Open the following menus e System Setup e Energy Settings e Sleep Auto Off e Wake Events Active wake events have a blue square next to the name To turn off a wake event touch the name of the event The blue square changes to black Touch the Done button 86 Chapter8 Manage the product ENWW Update the firmware HP offers periodic product updates new Web Services apps and new features to existing Web Services apps Follow these steps to update the product firmware for a single product When you update the firmware Web Service apps will update automatically There are two supported methods to perform a firmware update on this product Use only one of the
52. cccccceeeccccccccccccssssssssesseseeeeeseceeeeeeecacsssssseeesseseseeeeeeeceeeeecssceseseseeeeeeeeees 116 Check the scanner glass for dirt and smudges ccecccccececeeeceeeccceccccceececcceeceseccessceesesssesenseenss 116 Check the paper settings 000000000eeeeeeooo0nnnnsssseseseeeeesecerrsssessssssssssseeeseecerrsssessssesssssceeeeeeeersssssssssese 116 Optimize for text or pictures 000000000000000000000000rsssssssssscceresssssssssssesssssccccereessssssssseeceresesssssssese 116 EGS F SS CO MING sessen E EEA Eaa 117 Clean the pickup rollers and separation pad in the document feeder uuu eeeesssseeeeeeeeeeeeees 118 Improve fax image quality 0 ececceeceeeeteteteeeeeeceeeesssesseseeseeesseseeeeseseeesccsesesesceecesecescsceceeeseucesssseeesns 119 ENWW ENWW Check the scanner glass for dirt OF smudges ccccccssssscesecsssssssscssccccececceescecceceseceeeccccsceseeess 119 Check the send fax resolution setting ccceccccccccceeccessssssssessssssssssssssssscsssssceececscssssseseeseeecs 119 Check the lightness darkness Setting ccccccscssscsssssscssscsesssessssesscssesesssecssseesssseesscsssesecseesseess 119 Check the Error Correction setting x cccccdssccsssnssaseverevsanvesssevnnvedsooenescussccosennsuvausdvaseseevonsveusevennsacesconens 120 Check the Fit to Page Setting cccccccccssscscseeeccceccccceeceeceeeeecceecceesceseecsssceesccseescssssssssssscsseseceeeens 121
53. ccescecessceeeeceasscsceeseues 128 Faxes are sending SLOWLY assccsuasssasoonsssenssaunvosuvvvsersnavecaveuensesendanuusensddonseapneaswidernssenveeshesavusenssveaswoonnss 129 Fax aual FS DODI aerer E E EOE 130 Fax cuts off or prints on two pages esssssssssssssssssssssssssssereerereseoceessssssssssssssssseeeeeeeeeeeeeeeesesssessee 130 PIERE ESAE OLEON ETE I EIEEE EEE EOE T EEA E AE EEA ENE AEE E E AEA 131 vii viii ENWW 1 Product introduction Product comparison Product views e Product hardware setup and software installation For more information Go to www hp com support JMFPM225 www hp com support lJMFPM226 HP s all inclusive help for the product includes the following information e Install and configure e Learn and use e Solve problems e Download software updates e Join support forums e Find warranty and regulatory information ENWW 2 Product comparison Model name Product number Product dimensions Paper handling Supported operating systems Chapter 1 Product introduction Height Depth Width Weight with toner cartridge Priority input tray Tray 1 10 sheet Capacity Main input tray Tray 2 250 sheet capacity Standard output bin 100 sheet capacity Automatic duplex printing Windows XP 32 bit SP2 and greater Windows Vista 32 bit and 64 bit Windows 7 32 bit and 64 bit Windows 8 32 bit and 64 bit Windows 8 1 32 bit and 64 bit Wind
54. cedure that needs to change Change the product connection type Windows 75 Advanced configuration with HP Embedded Web Server EWS and HP Device Toolbox Windows Use the HP Embedded Web Server to manage printing functions from your computer instead of the product control panel e View product status information e Determine the remaining life for all supplies and order new ones e View and change tray configurations e View and change the product control panel menu configuration e View and print internal pages e Receive notification of product and supplies events e View and change network configuration The HP Embedded Web Server works when the product is connected to an IP based network The HP Embedded Web Server does not support IPX based product connections You do not have to have Internet access to open and use the HP Embedded Web Server When the product is connected to the network the HP Embedded Web Server is automatically available Ee NOTE HP Device Toolbox is available only if you performed a full installation when you installed the product Depending on how the product is connected some features might not be available Ee NOTE The HP Embedded Web Server is not accessible beyond the network firewall Open the HP Embedded Web Server EWS from the Start menu 1 2 Click the Start button and then click the Programs item Click your HP product group and then click the HP Device Toolbox item Open
55. ch the Setup button Scroll to and open the Network Setup menu Open the IPv4 Config menu and then select Manual Use the keypad to enter the IP address and press or touch the OK button Use the keypad to enter the subnet mask and press or touch the OK button Use the keypad to enter the default gateway and press or touch the OK button Chapter 8 Manage the product ENWW HP Web Jetadmin ENWW HP Web Jetadmin is an award winning industry leading tool for efficiently managing a wide variety of networked HP products including printers multifunction products and digital senders This single solution allows you to remotely install monitor maintain troubleshoot and secure your printing and imaging environment ultimately increasing business productivity by helping you save time control costs and protect your investment HP Web Jetadmin upgrades are periodically made available to provide support for specific product features Go to www hp com go webjetadmin and click the Self Help and Documentation link to learn more about upgrades HP Web Jetadmin 83 Product security features The product supports security standards and recommended protocols that help you keep the product secure protect critical information on your network and simplify the way you monitor and maintain the product For in depth information about HP s secure imaging and printing solutions visit www hp com go secureprinting The site provides lin
56. cles dust wrinkles voids staples and curled or bent edges Use paper that has not been previously printed on Use paper that is designed for use in laser printers Do not use paper that is designed only for use in inkjet printers Use paper that is not too rough Using smoother paper generally results in better print quality Check the product environment Verify that the product is operating within the environmental specifications listed in the product Warranty and Legal Guide Check other print job settings When printing from a software program follow these steps to try to resolve the issue by adjusting other print driver settings Check the EconoMode settings ENWW HP does not recommend the full time use of EconoMode If EconoMode is used full time the toner supply might outlast the mechanical parts in the toner cartridge If print quality begins to degrade and is no longer acceptable consider replacing the toner cartridge E NOTE This feature is available with the PCL 6 print driver for Windows If you are not using that driver enable the feature by using the HP Embedded Web Server Follow these steps if the entire page is too dark or too light 1 2 From the software program select the Print option Select the product and then click the Properties or Preferences button Click the Paper Quality tab and locate the Print Quality area If the entire page is too dark use these settings Improve print qual
57. cssssscssccssceesscsesesscsssssesccsssssesssssessessesseesecs 75 Advanced configuration with HP Embedded Web Server EWS and HP Device Toolbox Windows 76 Advanced configuration with HP Utility for Mac OS X uuu eesesscssesssssscssssssssssssssssscssssscsceeeeceesesccececesesseseees 79 Fe ENE Y asia N E E aueunsucnedssesiaes 79 HP UNU FIC CS oaa E AA E 79 Configure IP network settings ccccccsssssssssssssssssccecescccccceeseesesssessesssescsscccccccceseeeesssecsesesesesessssesseseecessseees 81 Printer sharing disclaimer neeeeenneneennsesensesssssessssesesseeseceseescerreceressssssssssssssssseesseseeeeeeeeeeeeeeeerrsseree 81 View or change network settings ssssssssscavissnviinesessasnsonvuseuedsnstinnssdoaunnuvevuyeeeddesensiesvsusnvuunddebvesdssdecusuens 81 Rename the product on a network 000000000000000000000000000000sssssssseeosorssssssssssscccresssssssssscseersssssssssssesee 81 Manually configure IPv4 TCP IP parameters from the control panel uu eects cseestsessessseeeeeee 82 FU VV ESOC ACN II sssaz onc caseueecs ae gnansci ovias yaeusestecnt A ese ereevsdsaaeescy sacs sssesessssdejuseeeaneorenedsecrnaneeeensaeatnaes 83 Product security features ccc ceccsssssssscsccsscsecceceecccccsessesessssseeseseesecssssuccacauececcccsceseessssssssssseseesesesecessccccaeesees 84 Set or change the product password using the HP Embedded Web Servet ccsccssseeeeeeseeees 84 ECONOMY SENIN
58. d Web Server Windows 1 Open the HP Embedded Web Server EWS 50 Chapter6 Scan ENWW From the Home screen on the product control panel touch the Network Ont button to display the IP address or host name b Open a Web browser and in the address line type the IP address or host name exactly as it displays on the product control panel Press the Enter key on the computer keyboard The EWS opens 2 Click the Scan tab 3 Onthe left navigation pane click the Scan to E mail Setup link 4 Onthe Scan to E mail Setup page there is a list of settings to configure These settings are also listed in the left navigation pane To start click the Outgoing E mail Profiles link 5 On the Outgoing E mail Profiles page click the New button e Inthe E mail Address area enter the email address and display name e Inthe SMTP Server Settings area enter the SMTP server address and SMTP Port The default port is already entered and in most cases does not need to be changed Ee NOTE If you are using Google Gmail for email service click the Always use secure connection SSL TLS check box e Inthe SMTP Authentication area click the checkbox SMTP server requires authentication for outgoing e mail messages to configure the SMTP User ID and Password if required Ask your network administrator or your Internet service provider for the SMTP server setting information If the SMTP server requires authentication you also need to know the SMT
59. d paper from the duplex area Use both hands to remove jammed paper to avoid tearing the paper 108 Chapter9 Solve problems ENWW 3 Close the rear door 4 Ifthe error message still displays on the control panel press or touch OK to clear it ENWW Clearjams 109 Improve print quality Print from a different software program Set the paper type setting for the print job Check the toner cartridge status Clean the product Inspect the toner cartridge for damage Check the paper and printing environment Check other print job settings Try a different print driver Print from a different software program Try printing from a different software program If the page prints correctly the problem is with the software program from which you were printing Set the paper type setting for the print job Check the paper type setting if you are printing from a software program and the pages have any of these problems e smeared print e fuzzy print e dark print e curled paper e scattered dots of toner e loose toner e small areas of missing toner Check the paper type setting Windows 1 2 3 From the software program select the Print option Select the product and then click the Properties or Preferences button Click the Paper Quality tab From the Media drop down list select the correct paper type Click the OK button to close the Document Properties dialog box In the Print dialog click the OK button to
60. d to use this feature Touch the To button and pick the address or group to which you want to send the file Touch the Done button when finished Touch the Subject button if you would like to add a subject line Touch the Next button The control panel screen displays the scan settings e fyou want to change any of the settings touch the Settings button and then change the settings e If the settings are correct go to the next step Touch the Scan button to start the scan job Chapter 6 Scan ENWW Scan to a network folder touchscreen models only Use the product control panel to scan a document and save it to a folder on the network ENWW E NOTE In order to use this feature the product must be connected to a network and the Scan to Network Folder feature must be configured by using the Scan to Network Folder Setup Wizard Windows or the HP Embedded Web Server 1 Load the document on the scanner glass according to the indicators on the product 2 From the Home screen on the product control panel touch the Scan button 3 Touch the Scan to Network Folder item 4 Inthe list of network folders select the folder to which you want to save the document 5 The control panel screen displays the scan settings e Ifyou want to change any of the settings touch the Settings button and then change the settings e If the settings are correct go to the next step 6 Touch the Scan button to start the scan job Scan to a
61. ditions print and scan drivers only Windows 2012 R2 Server 64 bit print driver only by using Add Printer Wizard Windows 2012 Server 64 bit print driver only by using Add Printer Wizard Mac OS X v10 7 v10 9 HP PCL6 discrete print driver This driver is included on the in box CD as the default print driver M225dn CF484A v SN M226dn C6N22A v SUN M225rdn CF486A v SUN M225dw CF485A v SI S M226dw C6N23A v SN Product comparison 3 4 Model name Product number Connectivity Memory Control panel display Print Copy Chapter 1 Product introduction HP Scan driver This driver is included on the in box CD HP UPD PCL5c print driver Available for download HP UPD PCL6 print driver Available for download HP UPD PS print driver Available for download Hi Speed USB 2 0 10 100 Ethernet LAN connection Wireless network connection Walk up USB port for printing and scanning without a computer 256 MB RAM 2 line LCD Color graphical touchscreen Prints 25 pages per minute ppm on A4 size paper and 26 ppm on Letter size paper Flatbed scanner supports paper up to A4 or Letter size Document feeder supports paper up to Legal size Copies up to 15 ppm M225dn CF484A v v SON SON M226dn C6N22A v v SON SON M225rdn CF486A v v DORN SON M225dw CF485A
62. duct a Turn the product on b On the product control panel press or touch the Setup button c Open the Fax Setup menu d Open the Basic Setup menu e Select the Rings to Answer option f Use the numeric keypad on the product control panel to set the number of rings to 5 or more 6 Set the product to answer fax calls automatically a On the product control panel press or touch the Setup button b Open the Fax Setup menu c Open the Basic Setup menu d Select the Answer Mode setting e Select the Automatic option 7 Set the product to check for a dial tone before sending a fax E NOTE This prevents the product from sending a fax while someone is on the telephone a On the product control panel press or touch the Setup button b Open the Fax Setup menu 66 Chapter7 Fax ENWW c Open the Advanced Setup menu d Select the Detect Dial Tone setting and then select On 8 Continue to Step 3 Configure the fax time date and header on page 67 Step 3 Configure the fax time date and header Configure the product fax settings using one of the following methods e HP Fax Setup Wizard on page 67 if the software is installed e Product control panel on page 67 e HP Device Toolbox on page 68 if the software is installed e HP Embedded Web Server on page 68 if the product is connected to a network EA NOTE Inthe United States and many other countries regions setting the time date and other fax he
63. e paper type and size for the tray used for faxes e Turnon the Fit to Page setting to print longer length faxes on letter or A4 size paper 1 On the product control panel press or touch the Setup button 2 Select Fax Setup and then select Advanced Setup 3 Select Fit to Page and then select On Ex NOTE If the Fit to Page setting is off and the Default Paper Size setting is set to Letter a Legal size original prints on two pages 130 Chapter9 Solve problems ENWW Index A accessories ordering 24 partnumbers 24 acoustic specifications 5 AirPrint 40 applications downloading 74 Apps menu 74 B bins output locating 6 browser requirements HP embedded Web Server 76 C cartridge replacing 25 checklist wireless connectivity 125 cleaning glass 112 116 paper path 111 control panel help 91 locating 6 control panel buttons locating 8 copy quality improving 116 copying edges of documents 117 multiple copies 44 optimizing for text or pictures 116 quality adjusting 44 setting paper size and type 116 ENWW single copies 44 two sided documents 45 covers locating 6 customer support online 90 D defaults restoring 92 dimensions product 2 document feeder 45 copying two sided documents 45 faxing from 70 paper feeding problems 95 double sided copying 45 double sided printing Mac 36 Windows 33 drivers paper types 16 duplex 45 duplex printing Mac 36 duplex printing double sided s
64. e phone connection type Review the following equipment and service types to determine which setup method to use The method used depends on the equipment and services already installed on the phone system NOTE The product is an analog device HP recommends using the product on a dedicated analog telephone line e Dedicated phone line The product is the only piece of equipment or service connected to the phone line e Voice calls Voice and fax calls use the same phone line e Answering machine An answering machine answers voice calls on the same phone line used for fax calls e Voice mail A voice mail subscription service uses the same phone line as the fax e Distinctive ring service A service from the telephone company that allows several phone numbers to be associated with one phone line and each number has a different ring pattern the product detects the ring pattern assigned to it and answers the call e Computer dial up modem A computer uses the phone line to connect to the Internet through a dial up connection 62 Chapter7 Fax ENWW e DSLline A digital subscriber line DSL service from the telephone company this service might be called ADSL in some countries regions e PBX or ISDN phone system A private branch exchange PBX phone system or an integrated services digital network ISDN system e VoIP phone system Voice over Internet protocol VoIP through an Internet provider Step 2 Set up the fax Click the lin
65. ectly connected to a computer Use this tab to set up and use various Web tools with the product Chapter 8 Manage the product ENWW Advanced configuration with HP Utility for Mac OS X Use the HP Utility to check product status or to view or change product settings from your computer You can use the HP Utility when the product is connected with a USB cable or is connected to a TCP IP based network Open HP Utility 1 Atthe computer open the System Preferences menu and then click Print amp Fax Print amp Scan or Printers amp Scanners 2 Select the product in the list 3 Click the Options amp Supplies button 4 Click the Utility tab 5 Click the Open Printer Utility button HP Utility features The HP Utility toolbar includes these items e Devices Click this button to show or hide Mac products found by the HP Utility e All Settings Click this button to return to the HP Utility main view e HP Support Click this button to open a browser and go to the HP support Web site e Supplies Click this button to open the HP SureSupply Web site e Registration Click this button to open the HP registration Web site e Recycling Click this button to open the HP Planet Partners Recycling Program Web site HP Utility consists of pages that you open by clicking in the All Settings list The following table describes the tasks that you can perform with HP Utility Menu Description Information And Support Supp
66. et up Scan to Network Folder touchscreen models Only cceccesssssccssccsssecsccsssscccssscssssccssccssesceesscssseeaes 54 Ague aLi aa g DAPEN E E PE PE E E PEE E PE EE E E O O E E 54 Use the Scan to Network Folder Setup Wizard Windows ccccccsecsseesscssscsecssssessscsessesssessees 54 Set up the Scan to Network Folder feature via the HP Embedded Web Server Windows 54 Set up the Scan to Network Folder feature via the HP Embedded Web Server OS X eeeee 55 Scan to a USB flash drive touchscreen models only cccccccccsesssscccccccsscssscsecccssssssssssssecccessscsssscececeesssssees 57 Scan to email touchscreen models ONLY cccccscsscesscsesssssssssecssssesscsseessesseesscseesesseecsceseesecseesecsussecseeesenes 58 Scan to a network folder touchscreen models only csccsesssssecsssesesssecscsscessesessesseesesseessssseesscssssessesseses 59 ENWW Set up to send and receive faxes fede cesnsaesnsuendosadetcaaPeccasteurnsancetnaue teseunametensstdanusedsacuteainnasanueinbencapseedoeslarelsnaeneiceasies 62 Beroe SaN a 62 Step 1 Identify the phone connection type 00000000000000000000000000000000ssssessssssssssssssseseesceeeereeseessssese 62 SEP SOrD ENE E R EA E EATA A CNAN 63 Dedicated phone line wiccesisciesencdosnnaciwoeovacesnesosswaseevesswnacticeonaesnnsnesoptecsusassaenseesasevnanesseuooonies 63 Shared voice fax NE sesos aenea ET 64 Shared voice fax
67. ettings Windows 32 Windows 33 duplexing manually Mac 36 manually Windows 33 E EconoMode setting 85 113 economy settings 85 electrical specifications 5 Embedded Web Server changing password 84 opening 84 Embedded Web Server EWS features 76 Explorer versions supported HP Embedded Web Server 76 F factory set defaults restoring 92 fax ports locating 7 fax troubleshooting hardware setup 128 faxing from the document feeder 70 from the flatbed scanner 70 G glass cleaning 112 116 H hardware setup fax troubleshooting 128 help control panel 91 HP Customer Care 90 HP Device Toolbox using 76 HP Embedded Web Server changing password 84 opening 84 HP Embedded Web Server EWS features 76 HP ePrint 39 HP ePrint software 40 HP EWS using 76 HP Scan software Mac 49 HP Scan software Windows 48 HP Utility 79 HP Utility for Mac Bonjour 79 features 79 HP Utility Mac 79 HP Web Jetadmin 83 Index 131 HP Web Services applications 74 enabling 74 HP Wireless Direct Printing 38 l interface ports locating 7 Internet Explorer versions supported HP Embedded Web Server 76 J jams locating 98 Jetadmin HP Web 83 L labels printing Windows 35 M Macintosh HP Utility 79 manual duplex Mac 36 Windows 33 media supported sizes 14 multiple pages per sheet printing Mac 37 printing Windows 34 N Netscape Navigator versions supported HP embedded Web Server 76 network password ch
68. g Holes toward the left side of the product Envelopes 1 sided printing Face up Top edge toward the right of the tray postage end entering the product last 18 Chapter2 Paper trays ENWW Load the main input tray Tray 2 Ee NOTE When adding new paper make sure to remove all of the paper from the input tray and straighten the stack Do not fan the paper This reduces jams by preventing multiple sheets of paper from feeding through the product at one time Use paper that is not wrinkled folded or damaged 1 Open the dust cover 2 Load the paper into the tray Make sure that the paper fits under the tabs and below the maximum height indicators The orientation of the paper in the tray varies depending on the type of print job For additional information see Table 2 2 Tray 2 paper orientation on page 21 ENWW Load the main input tray Tray 2 19 3 Adjust the paper guides until they are snug against the paper 4 Close the dust cover 20 Chapter 2 Paper trays ENWW Table 2 2 Tray 2 paper orientation Paper type Duplex mode How to load paper Preprinted or letterhead 1 sided printing or 2 sided printing Face up Top edge leading into the product aw Prepunched 1 sided printing or 2 sided printing Face up Holes toward the left side of the product ow ENWW Load the main input tray Tray 2 21 22 Chapter 2 Paper trays ENWW 3 Parts supplies and accessories Order parts
69. g the jam clearing procedure displays on the control panel 1 Lift the scanner assembly 2 Open the top cover 3 Remove the toner cartridge 102 Chapter9 Solve problems ENWW 4 Remove any jammed paper from the toner cartridge area Use both hands to remove jammed paper to avoid tearing the paper 5 Reinsert the toner cartridge 6 Close the top cover ENWW Clearjams 103 7 Lower the scanner assembly 8 Ifthe error message still displays on the control panel press or touch OK to clear it 104 Chapter9 Solve problems ENWW Clear jams in the output bin A Jam in output bin message displays on the product control panel NOTE For the dw models an animation showing the jam clearing procedure displays on the control panel 1 Lift the scanner assembly 2 Open the top cover 3 Pull out the green tab to release the jam access cover ENWW Clearjams 105 4 Remove any jammed paper 5 Close the jam access cover 6 Close the top cover 106 Chapter9 Solve problems ENWW 7 Lower the scanner assembly 8 Ifthe error message still displays on the control panel press or touch OK to clear it ENWW Clear jams 107 Clear jams in the duplexer A Jam in duplex area message displays on the product control panel NOTE For the dw models an animation showing the jam clearing procedure displays on the control panel 1 Open the rear door 2 Remove any jamme
70. gram group for the product as part of the full software installation You can also use the HP Embedded Web Server to configure these features The following instructions describe configuring the feature by using both the Scan to Network Folder Wizard and the HP Embedded Web Server Use the Scan to Network Folder Setup Wizard Windows Set up the Scan to Network Folder feature via the HP Embedded Web Server Windows e Setup the Scan to Network Folder feature via the HP Embedded Web Server OS X Use the Scan to Network Folder Setup Wizard Windows Some HP products include driver installation from a software CD At the end of this installation is an option to set up additional functionality The setup wizards include the options for basic configuration To launch the wizard click Scan to Network Folder Wizard After installation access the setup wizard by clicking the Start button selecting the Programs or All Programs item and then clicking the HP item Click the product name item and then click the Scan to Network Folder Wizard to start the configuration process 1 To add a new network folder click the New button 2 Onthe Start screen enter the name for the folder that will display on the product control panel in the Display Name field 3 Click Browse to select an existing network folder or click Share Path to set up a new shared network folder If you select Share Path The Manage Network Shares dialog opens Use this dia
71. gs Set up the fields in the fax header and configure how the product answers incoming calls MFP fax models only e Junk Fax Blocking Store the fax numbers you want to block e Fax Forwarding Set up the product to send the incoming faxes to a different number e Fax Logs View the logs of all faxes e Fax Speed Dials Add fax numbers to the speed dial list Scan Settings e Scan to E mail Open the HP Embedded Web Server EWS page for configuring settings for scanning to email MFP touchscreen models only e Scan to Network Folder Open the HP Embedded Web Server EWS page for configuring settings for scanning to a network folder NOTE USB connections are not supported 80 Chapter8 Manage the product ENWW Configure IP network settings Printer sharing disclaimer o View or change network settings Rename the product on a network g Manually configure IPv4 TCP IP parameters from the control panel Printer sharing disclaimer HP does not support peer to peer networking as the feature is a function of Microsoft operating systems and not of the HP printer drivers Go to Microsoft at www microsoft com View or change network settings Use the HP Embedded Web Server to view or change IP configuration settings 1 LCD control panels On the product control panel press the Setup button Open the Network Setup menu and then select Show IP Address to display the IP address or host name Touchscreen control panels From the Ho
72. he product is waiting for the prompt to be acknowledged Once an HP toner cartridge has reached Very Low HP s Premium Protection Warranty on that toner cartridge has ended All print defects or cartridge failures incurred when an HP toner cartridge is used in Continue at very low mode will not be considered to be defects in materials or workmanship in the toner cartridge under the HP Print Cartridge Warranty Statement 94 Chapter9 Solve problems ENWW Product does not pick up paper or misfeeds The product does not pick up paper The product picks up multiple sheets of paper The document feeder jams skews or picks up multiple sheets of paper Clean the pickup rollers and separation pad in the document feeder The product does not pick up paper If the product does not pick up paper from the tray try these solutions 1 2 Open the product and remove any jammed sheets of paper Load the tray with the correct size of paper for your job Make sure the paper size and type are set correctly on the product control panel Make sure the paper guides in the tray are adjusted correctly for the size of paper Adjust the guides to the appropriate indentation in the tray Check the product control panel to see if the product is waiting for you to acknowledge a prompt to feed the paper manually Load paper and continue The rollers above the tray might be contaminated Clean the rollers with a lint free cloth dampened with warm water The
73. he product prints a test page that shows test results Reduce interference on a wireless network The following tips can reduce interference in a wireless network ENWW Keep the wireless devices away from large metal objects such as filing cabinets and other electromagnetic devices such as microwaves and cordless telephones These objects can disrupt radio Signals Keep the wireless devices away from large masonry structures and other building structures These objects can absorb radio waves and lower signal strength Position the wireless router in a central location in line of sight with the wireless products on the network Solve wireless network problems 127 Solve fax problems Check the hardware setup Faxes are sending slowly Fax quality is poor Fax cuts off or prints on two pages Check the hardware setup Several possible fixes are available After each recommended action retry faxing to see if the problem is resolved For best results during fax problem solving make sure the line from the product is connected directly to the wall phone port Disconnect all other devices that are connected to the product Verify that the telephone cord is connected to the correct port on the back of the product Check the phone line by using the fax test a Onthe product control panel press or touch the Setup button b Select Service and then select Fax Service c Select Run Fax Test The product prints a fax test report
74. his icon changes to a set of signal strength bars Provides access to network settings and information NOTE This button displays only when the product is connected to a network Provides product status information Provides information about supplies status Provides access to the control panel help system Turns the product on or off Moves the cursor to the right or moves the display to the next screen NOTE This button illuminates only when the current screen can use this feature ENWW ENWW 10 11 12 13 14 15 16 17 18 19 20 Cancel button Apps button Fax button Scan button USB button Copy button Product status Back button Left arrow button Home button Wireless light Clears settings cancels the current job or exits the current screen NOTE This button illuminates only when the current screen can use this feature Provides access to the Apps menu to print directly from select Web applications Provides access to the fax feature Provides access to the scan features e Scan to USB Drive e Scan to Network Folder e Scan to E mail Provides access to the USB Flash Drive menu Provides access to the copy feature Provides information about the overall product status Returns to the previous screen NOTE This button illuminates only when the current screen can use this feature Moves the cursor to the left or moves the display to the previous screen NOTE Thi
75. id with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner A CAUTION Do not use abrasives acetone benzene ammonia ethyl alcohol or carbon tetrachloride on any part of the product these can damage the product Do not place liquids directly on the glass or platen They might seep and damage the product Dry the glass and white plastic parts with a chamois or a cellulose sponge to prevent spotting Connect the power cable to an outlet and then press the power button to turn the product on Check the paper settings 1 2 6 On the product control panel press or touch the Setup button Open the System Setup menu Open the Paper setup menu Select the tray from the list Select Paper Type and then select the type of paper that is in the tray Select Paper Size and then select the size of paper that is in the tray Optimize for text or pictures The following copy quality settings are available e Auto Select Use this setting when you are not concerned about the quality of the copy This is the default setting e Mixed Use this setting for documents that contain a mixture of text and graphics e Text Use this setting for documents that contain mostly text e Picture Use this setting for documents that contain mostly graphics LCD control panel 1 Load the document on the scanner glass according to the indicators on the product 2 Onthe product control panel press the Copy Menu Ex button
76. install the product or try to print make sure you allow the programs to run 3 Temporarily turn off the firewall and then install the wireless product on the computer Enable the firewall when you have completed the wireless installation The wireless connection does not work after moving the wireless router or product 1 Make sure that the router or product connects to the same network that your computer connects to 2 Print a configuration page 3 Compare the service set identifier SSID on the configuration page to the SSID in the printer configuration for the computer 4 Ifthe numbers are not the same the devices are not connecting to the same network Reconfigure the wireless setup for the product Cannot connect more computers to the wireless product 1 Make sure that the other computers are within the wireless range and that no obstacles block the signal For most networks the wireless range is within 30 m 100 ft of the wireless access point 2 Make sure that the product is turned on and in the ready state 3 Turnoff any third party firewalls on your computer 4 Make sure that the wireless network is working correctly 5 Make sure that your computer is working correctly If necessary restart the computer The wireless product loses communication when connected to a VPN e Typically you cannot connect to a VPN and other networks at the same time The network does not appear in the wireless networks list e Make
77. int PS Errors feature Receive Options Configure how the product handles incoming faxes Phone Book Add or delete entries in the fax phone book Junk Fax List Set fax numbers to block from sending faxes to the product Fax Activity Log Review recent fax activity for the product ENWW Advanced configuration with HP Embedded Web Server EWS and HP Device Toolbox Windows 77 78 Description Tab or section Scan tab touchscreen models only Networking tab Network connected products only Provides the ability to change network settings from your computer HP Web Services tab Configure the Scan to Network Folder and Scan to E mail features Network Folder Setup Configure folders on the network to which the product can save a scanned file Scan to E mail Setup Begin the process to set up the Scan to E mail feature Outgoing E mail Profiles Set an email address that will appear as the from address for all emails sent from the product Configure the SMTP Server information E mail Address Book Add or delete entries in the email address book E mail Options Configure a default subject line and body text Configure default scan settings for emails Network administrators can use this tab to control network related settings for the product when it is connected to an IP based network It also allows the network administrator to set up Wireless Direct functionality This tab does not appear if the product is dir
78. ion and then press or touch the OK button The product automatically restarts 92 Chapter9 Solve problems ENWW A Cartridge is low or Cartridge is very low message displays on the product control panel A Cartridge is low or Cartridge is very low message displays on the product control panel and the product does not print E NOTE Toner level warnings and indicators provide estimates for planning purposes only When an indicator shows low toner levels consider having a replacement cartridge available to avoid possible printing delays You do not need to replace cartridges until print quality becomes unacceptable Once an HP toner cartridge has reached very low HP s Premium Protection Warranty on that toner cartridge has ended You can change the way the product reacts when supplies reach the Very Low state You do not have to re establish these settings when you install a new toner cartridge Enable or disable the Very Low settings You can enable or disable the default settings at any time and you do not have to re enable them when you install a new toner cartridge LCD control panel 1 On the product control panel press the Setup button 2 Open the following menus e System Setup e Supply Settings e Black Cartridge e Very Low Setting 3 Select one of the following options and then press the OK button e Select the Stop option to set the product to stop printing until you replace the toner cartridge e Select
79. ity 113 e Select the 600 dpi option e Select the EconoMode check box to enable it If the entire page is too light use these settings e Select the FastRes 1200 option e Clear the EconoMode check box to disable it 5 Click the OK button to close the Document Properties dialog box In the Print dialog click the OK button to print the job 114 Chapter9 Solve problems ENWW Try a different print driver Try a different print driver when printing from a software program and the printed pages have unexpected lines in graphics missing text missing graphics incorrect formatting or substituted fonts Download any of the following drivers from the HP Web site www hp com support lJMFPM225 www hp com support ljMFPM226 HP PCL 6 driver e Provided as the default driver on the product CD This driver is automatically installed unless a different one is selected Recommended for all Windows environments Provides the overall best speed print quality and product feature support for most users e Developed to align with the Windows Graphic Device Interface GDI for the best speed in Windows environments e Might not be fully compatible with third party and custom software programs that are based on PCL5 HP UPD PS driver Recommended for printing with Adobe software programs or with other highly graphics intensive software programs e Provides support for printing from postscript emulation needs or for postscript flash f
80. k below that best describes the environment in which the product will be sending and receiving faxes and follow the setup instructions Dedicated phone line on page 63 e Shared voice fax line on page 64 Shared voice fax line with an answering machine on page 65 E NOTE Instructions for only three of the connection types are included here For more information about connecting the product with other connection types go to the support Web site for this product www hp com support lIjMFPM225 www hp com support lIjMFPM226 E NOTE This product is an analog fax device HP recommends using the product on a dedicated analog telephone line For a digital environment such as DSL PBX ISDN or VoIP make sure to use the correct filters and configure the digital settings correctly For more information contact the digital service provider E NOTE Donot connect more than three devices to the telephone line EY NOTE Voice mail is not supported with this product Dedicated phone line Follow these steps to set up the product on a dedicated phone line with no additional services 1 Connect the telephone cable to the fax port on the product and to the telephone jack on the wall NOTE Some countries regions might require an adapter for the telephone cable that came with the _ product EA NOTE Onsome products the fax port might be above the phone port Refer to the icons on the product 2 Set the product to answer fax calls auto
81. k your HP product group and then click the HP Device Toolbox item 3 Click the Fax tab 4 Follow the on screen instructions to configure the fax settings 5 Continue to Step 4 Run a fax test on page 68 HP Embedded Web Server 1 Open the HP Embedded Web Server EWS a LCD control panels On the product control panel press the Setup button Open the Network Setup menu and then select Show IP Address to display the IP address or host name Touchscreen control panels From the Home screen on the product control panel touch the Network Ont button to display the IP address or host name b Open a Web browser and in the address line type the IP address or host name exactly as it displays on the product control panel Press the Enter key on the computer keyboard The EWS opens 2 Click the Fax tab 3 Follow the on screen instructions to configure the fax settings 4 Continue to Step 4 Run a fax test on page 68 Step 4 Run a fax test Run a fax test to make sure that the fax is set up correctly 1 Onthe product control panel press or touch the Setup button 2 Scroll to and open the Service menu 3 Open the Fax Service menu 4 Select the Run Fax Test option The product prints a test report 5 Review the report 68 Chapter7 Fax ENWW e If the report indicates the product passed the test the product is ready to send and receive faxes e If the report indicates the product failed the test review the report fo
82. ks to white papers and FAQ documents about security features Set or change the product password using the HP Embedded Web Server Use the HP Embedded Web Server to set a password or change an existing password for a product ona network 1 Open the HP Embedded Web Server EWS a LCD control panels On the product control panel press the Setup button Open the Network Setup menu and then select Show IP Address to display the IP address or host name Touchscreen control panels From the Home screen on the product control panel touch the Network Oat button to display the IP address or host name b Open a Web browser and in the address line type the IP address or host name exactly as it displays on the product control panel Press the Enter key on the computer keyboard The EWS opens https 10 10 XXXKX canta ace erie nite 2 Click the System tab and click either the Product Security or the Administration link Ee NOTE Ifapassword has previously been set you are prompted to provide the password Enter the password and then click the Apply button 3 Enter the new password in the Password box and in the Confirm Password box 4 Atthe bottom of the window click the Apply button to save the password Ex NOTE For products connected with a USB cable to a Windows computer use the HP Device Toolbox to change the product password 1 Click the Start button and then click the Programs item 2 Click your HP product g
83. lick the Layout menu From the Pages per Sheet drop down list select the number of pages that you want to print on each sheet In the Layout Direction area select the order and placement of the pages on the sheet From the Borders menu select the type of border to print around each page on the sheet Click the Print button Select the paper type 0S X 1 2 Click the File menu and then click the Print option Select the product Click Show Details and then click the Media amp Quality menu or the Paper Quality menu Select a type from the Media type drop down list Click the Print button Additional print tasks Go to www hp com support l MFPM225 www hp com support ljMFPM226 Instructions are available for performing specific print tasks such as the following ENWW Create and use printing shortcuts or presets Select the paper size or use a custom paper size Select the page orientation Create a booklet Scale a document to fit a specific paper size Print the first or last pages of the document on different paper Print watermarks on a document Print tasks MacOS X 37 Set up HP Wireless Direct Printing E NOTE This feature is available with wireless models only and the product might require a firmware update to use this feature The HP Wireless Direct Printing feature lets you print from your wireless mobile device directly to an HP Wireless Direct enabled product without requiring connection to an
84. lies Status Show the product supplies status and provides links for ordering supplies online e Device Information Show information about the currently selected product including the product Service ID if assigned the firmware version FW Version the Serial Number and the IP address e File Upload Transfer files from the computer to the product You can upload the following types of files HP LaserJet printer command language PRN Portable document format PDF ENWW Advanced configuration with HP Utility for Mac OSX 79 Menu Description o Postscript PS o Text TXT e HP Connected Access the HP Connected Web site e Upload Fonts Upload fonts from your computer to the product Printer Settings e _ Auto off Configure the product to automatically turn off after a period of inactivity You can adjust the number of minutes after which the product turns off e Network Settings Configure the network settings such as the IPv4 settings IPv6 settings Bonjour settings and other settings e Supplies Management Configure how the product should behave when supplies are nearing the end of their estimated life e Trays Configuration Change paper size and type for each of the trays e Additional Settings Open the HP Embedded Web Server EWS for the product NOTE USB connections are not supported Information Message Center Display error events that have occurred with the product Fax Settings e Basic Fax Settin
85. log to configure the share settings and then click OK to return to the Start screen 4 To secure the folder provide a 4 digit security PIN Click Next 5 On the Authenticate screen provide the authentication credentials and then click Next 6 On the Configure screen provide default settings for scan jobs saved to this folder Click Next 7 On the Finish screen review the information and verify all the settings are correct If there is an error click the Back button to correct the error When finished click the Save and Test button to test the configuration and finish the setup Set up the Scan to Network Folder feature via the HP Embedded Web Server Windows 1 Open the HP Embedded Web Server EWS a From the Home screen on the product control panel touch the Network Or button to display the IP address or host name 54 Chapter6 Scan ENWW b Opena Web browser and in the address line type the IP address or host name exactly as it displays on the product control panel Press the Enter key on the computer keyboard The EWS opens GS https 10 10 0000 Click the Scan tab On the left navigation pane click the Network Folder Setup link On the Network Folder Configuration page click the New button a Inthe Network Folder Information section enter the Display Name and Network Path If required enter the network Username and Password Y NOTE The network folder must be shared for this feature to work It can be
86. ltiple pages per sheet Windows ccccccccsesecsscsscsscesssscsscssssscesccssssesscsscsssscesccsseesesess 34 ENWW Select the paper type Windows uu cc ceeecesescssccccsscscssscssssescssscscssscscssssssssescssssesssesessesecssesessesecseeses 35 Additional print tasks siesstieaiscanzecescceswusevesnecateadeesviteossseuvstconbursenedssagbuseoescbevaasundesedstusnsevacbuiledseudscseraaseans 35 Printtaa KS MOS X eere E A A EEA 36 How topin COS A en E E E cease omeeccaccessceeeeas 36 Automatically print on both sides OS X 00n0e00n0ne00ssossoesesressesseseesesstesessensresenseesresresenseesresrenee 36 Manually print on both sides OS X wu cecsssssccsscsscscsscscsescssessssssssesssssscssscssescsseecsssessesessesssesseeees 36 Print multiple pages per sheet OS X ww escsccccssscsscssscscsssesscsssssssscscssscsscsesscssssscsstsssssssessess 37 Select the paper type OS X uu ceecccccecsssceccsecsssccsscsssecssssssssesscccsseesecsseccesssssecesscssceeessssssessecs 37 Additional print LASIK S sassis siosio nsr E E ESEA Essenis 37 Set up HP Wireless Direct Printing 0000000000e0000000000nroonnnssesssesseeesseeseooerrrsersssssssssessessseseceeceressssssessesesseeeeeressssssss 38 Mobile Printing enancececasesontecsadecsoanecauonssiseubevaedeetomasesmsecimenbevssbonsssieesmmsebaesnseiesnsasens AN E O EDSON 39 BP se PIN via email cto ccranccve scien au eseveneealvae evinecases EEEE Ei 39 Fl CE FINE SONWANE cco toca sneite co
87. mage the product Do not place liquids directly on the glass or platen They might seep and damage the product Dry the glass and white plastic parts with a chamois or a cellulose sponge to prevent spotting Close the scanner lid Connect the power cable to an outlet and then press the power button to turn the product on Check the send fax resolution setting 1 2 3 4 On the product control panel press or touch the Setup button Select Fax Setup Select Advanced Setup and then select Fax Resolution Select the resolution setting and then press or touch OK Check the lightness darkness setting If the fax output is too light or too dark check the lightness darkness setting to make sure it is appropriate for the fax job ENWW Improve fax image quality 119 1 On the product control panel press or touch the Setup button 2 Select Fax Setup and then select Advanced Setup 3 Select Lighter Darker and then adjust the setting for your fax job Check the Error Correction setting Usually the product monitors the signals on the telephone line while it is sending or receiving a fax If the product detects an error during the transmission and the error correction setting is On the product can request that the portion of the fax be resent The factory set default for error correction is On You should turn off error correction only if you are having trouble sending or receiving a fax and you are willing to accept
88. matically ENWW Set up to send and receive faxes 63 a Turnthe product on b Onthe product control panel press or touch the Setup button c Open the Fax Setup menu d Open the Basic Setup menu e Select the Answer Mode setting f Select the Automatic option 3 Continue to Step 3 Configure the fax time date and header on page 67 Shared voice fax line Follow these steps to set up the product ona shared voice fax line 1 Disconnect any devices that are connected to the telephone jack 2 Connect the telephone cable to the fax port on the product and to the telephone jack on the wall NOTE Some countries regions might require an adapter to the telephone cable that came with the product E NOTE On some products the fax port might be above the phone port Refer to the icons on the product 3 Remove the plug from the telephone line out port on the rear of the product and then connect a phone to this port 4 Set the product to answer fax calls automatically a Turnthe product on b Onthe product control panel press or touch the Setup button c Open the Fax Setup menu d Open the Basic Setup menu e Select the Answer Mode setting f Select the Automatic option 64 Chapter7 Fax ENWW 5 Set the product to check for a dial tone before sending a fax E NOTE This prevents the product from sending a fax while someone is on the telephone a On the product control panel press or touch the Setup
89. me screen on the product control panel touch the Network or button to display the IP address or host name 2 Click the Networking tab to obtain network information Change settings as needed Rename the product on a network If you want to rename the product on a network so that it can be uniquely identified use the HP Embedded Web Server 1 Open the HP Embedded Web Server EWS a LCD control panels On the product control panel press the Setup button Open the Network Setup menu and then select Show IP Address to display the IP address or host name Touchscreen control panels From the Home screen on the product control panel touch the Network Ont button to display the IP address or host name b Open a Web browser and in the address line type the IP address or host name exactly as it displays on the product control panel Press the Enter key on the computer keyboard The EWS opens 2 Open the System tab 3 Onthe Device Information page the default product name is in the Device Status field You can change this name to uniquely identify this product E NOTE Completing the other fields on this page is optional 4 Click the Apply button to save the changes ENWW Configure IP network settings 81 82 Manually configure IPv4 TCP IP parameters from the control panel Use the control panel menus to manually set an IPv4 address subnet mask and default gateway 1 2 On the product control panel press or tou
90. ment You can continue printing with the current cartridge until redistributing the toner no longer yields acceptable print quality A second message displays on the control panel when the toner cartridge reaches the very low state 1 Lift the scanner assembly 2 Open the top cover 3 Remove the toner cartridge ENWW Replace the toner cartridge 25 4 Remove the new toner cartridge from the bag Place the used toner cartridge in the bag for recycling 5 Grasp both sides of the toner cartridge and distribute the toner by gently rocking the cartridge CAUTION Do not touch the shutter or the surface of the roller 6 Bend the tab on the left side of the cartridge until the tab breaks loose Pull the tab until all the tape is removed from the cartridge Place the tab and tape in the toner cartridge box to return for recycling 26 Chapter3 Parts supplies and accessories ENWW 7 Align the toner cartridge with the tracks inside the product and then insert the toner cartridge until it is firmly seated 8 Close the top cover 9 Lower the scanner assembly ENWW Replace the toner cartridge 27 28 Chapter3 Parts supplies and accessories ENWW 4 Print e Print tasks Windows e Print tasks Mac OS X e Setup HP Wireless Direct Printing e Mobile printing e Use walk up USB printing dw models only For more information Go to www hp com support lj MFPM225 www hp com support lJ
91. n the product network configuration page Reports Print the configuration and supplies status pages that the product generates Event Log Shows a list of all product events and errors Device Information Provides basic product and company information Paper Setup Change the default paper handling settings for the product Print Quality Change the default print quality settings for the product EcoSMART Console Change the default times for entering Sleep mode or Auto Power Down mode Configure which events cause the product to wake Paper Types Configure print modes that correspond to the paper types that the product accepts System Setup Change the system defaults for the product Service Perform the cleaning procedure on the product Save and Restore Save the current settings for the product to a file on the computer Use this file to load the same settings onto another product or to restore these settings to this product at a later time Administration Set or change the product password Enable or disable product features NOTE The System tab can be password protected If this product is on a network always consult with the administrator before changing settings on this tab Printing Change the default product print settings such as number of copies and paper orientation These are the same options that are available on the control panel PCL5c View and change the PCL5c settings PostScript Turn off or on the Pr
92. nly For more information ENWW Go to www hp com support ljMFPM225 www hp com support JMFPM226 HP s all inclusive help for the product includes the following information Install and configure Learn and use Solve problems Download software updates Join support forums Find warranty and regulatory information 47 Scan by using the HP Scan software Windows Use the HP Scan software to initiate scanning from software on your computer You can save the scanned image as a file or send it to another software application 1 Load the document in the document feeder or on the scanner glass according to the indicators on the product 2 Click Start and then click Programs or All Programs in Windows XP 3 Click HP and then select your product 4 Click HP Scan select a scanning shortcut and then adjust the settings if necessary 5 Click Scan Ey NOTE Click Advanced Settings to gain access to more options Click Create New Shortcut to create a customized set of settings and save it in the list of shortcuts 48 Chapter6 Scan ENWW Scan by using the HP Scan software Mac Use the HP Scan software to initiate scanning from software on your computer 1 Load the document in the document feeder or on the scanner glass according to the indicators on the product 2 OpenHP Scan which is located in the Hewlett Packard folder inside the Applications folder 3 Follow the on screen instructions to scan the document
93. nnection does not work after moving the wireless router or product Cannot connect more computers to the wireless product The wireless product loses communication when connected to a VPN The network does not appear in the wireless networks list The wireless network is not functioning Perform a wireless network diagnostic test Reduce interference on a wireless network Wireless connectivity checklist ENWW Verify that the network cable is not connected Verify that the product and the wireless router are turned on and have power Also make sure that the wireless radio in the product is turned on Verify that the service set identifier SSID is correct Print a configuration page to determine the SSID If you are not sure the SSID is correct run the wireless setup again With secured networks verify that the security information is correct If the security information is incorrect run the wireless setup again If the wireless network is working correctly try accessing other computers on the wireless network If the network has Internet access try connecting to the Internet over a wireless connection Verify that the encryption method AES or TKIP is the same for the product as it is for the wireless access point on networks using WPA security Verify that the product is within the range of the wireless network For most networks the product must be within 30 m 100 ft of the wireless access point wireless router Verify
94. ntrol panel touch the Copy button To optimize copy quality for different types of documents touch the Settings button and then scroll to and touch the Optimize button Touch the arrow buttons to scroll through the options and then touch an option to select it The following copy quality settings are available e Auto Select Use this setting when you are not concerned about the quality of the copy This is the default setting e Mixed Use this setting for documents that contain a mixture of text and graphics e Text Use this setting for documents that contain mostly text e Picture Use this setting for documents that contain mostly graphics Touch the arrows to change the number of copies or touch the existing number and type the number of copies Touch the Start Copy button to start copying 44 Chapter5 Copy ENWW Copy on both sides duplex Copy on both sides automatically Copy on both sides manually Copy on both sides automatically 1 Load the original documents into the document feeder with the first page facing up and with the top of the page leading Adjust the paper guides to fit the size of the document Open the Copy Settings menu e LCD control panel On the product control panel press the Copy Settings x button e Touchscreen control panel From the Home screen on the product control panel touch the Copy button and then touch the Settings button Select Two Sided Use the arrow buttons to scroll
95. o add a new outgoing email address click the New button 2 Enter the email address Click the Next button 3 Inthe Display Name box type the name to display for this email address and then click Next Ee NOTE To secure the email profile enter a 4 digit PIN After a security PIN is assigned to a profile the PIN must be entered on the product control panel before the product can send an email using that profile 4 Enter the name or the IP address of the SMTP server and the SMTP server port number If the outgoing SMTP server requires additional security authentication click the check box labeled E mail Log in Authentication and enter the required User ID and Password Click the Next button when finished A NOTE If you do not know the SMTP server name SMTP port number or authentication information contact the email Internet service provider or system administrator for the information SMTP server names and port names are typically easy to find by doing an Internet search For example use terms like gmail smtp server name or yahoo smtp server name to search 5 Review the information and verify all the settings are correct If there is an error click the Back button to correct the error When finished click the Save and Test button to test the configuration and finish the setup E NOTE Create additional outgoing email profiles to scan from more than one email account Set up the Scan to Email feature via the HP Embedde
96. ont support HP UPD PCL5 e Recommended for general office printing in Windows environments Compatible with previous PCL versions and older HP LaserJet products e The best choice for printing from third party or custom software programs e The best choice when operating with mixed environments which require the product to be set to PCL 5 UNIX Linux mainframe Designed for use in corporate Windows environments to provide a single driver for use with multiple product models Preferred when printing to multiple product models from a mobile Windows computer HP UPD PCL 6 Recommended for printing in all Windows environments Provides the overall best speed print quality and printer feature support for most users e Developed to align with Windows Graphic Device Interface GDI for best speed in Windows environments e Might not be fully compatible with third party and custom software programs that are based on PCL5 ENWW Improve print quality 115 Improve copy and scan quality Check the scanner glass for dirt and smudges Over time specks of debris might collect on the scanner glass and white plastic backing which can affect performance Use the following procedure to clean the scanner 1 4 5 Press the power button to turn the product off and then disconnect the power cable from the electrical outlet Open the scanner lid Clean the scanner glass and the white plastic backing underneath the scanner l
97. ort forums Find warranty and regulatory information 73 Use HP Web Services applications touchscreen models only Several innovative applications are available for this product that you can download directly from the Internet For more information and to download these applications go to the HP Connected Web site at www hpconnected com To use this feature the product must be connected to a computer or network that has an Internet connection HP Web Services must be enabled on the product 1 From the Home screen on the product control panel touch the Web Services button 2 Touch the Enable Web Services button After you download an application from the HP Connected Web site it is available in the Apps menu on the product control panel This process enables both HP Web Services and the Apps menu 74 Chapter8 Manage the product ENWW Change the product connection type Windows ENWW If you are already using the product and you wish to change the way it is connected use the Reconfigure your HP Device shortcut on your computer desktop to change the connection For example you can reconfigure the product to use a different wireless address to connect to a wired or wireless network or change from a network connection to a USB connection You can change the configuration without inserting the product CD After you select the type of connection you wish to make the program goes directly to the portion of the product setup pro
98. ows 2003 Server 32 bit SP1 and higher print and scan drivers only Windows 2003 Server 64 bit SP1 and higher print driver only by using Add Printer Wizard Windows 2003 Server Standard Edition and Enterprise Edition print and scan drivers only M225dn CF484A 371 mm 14 6 in 408 mm 16 1 in 443 mm 17 4 in 11 0 kg 24 3 lb KINISI NIIS SINI NOES lt M226dn C6N22A 371 mm 14 6 in 408 mm 16 1 in 443 mm 17 4 in 11 0 kg 24 3 lb KINISI NIS NEN S S lt M225rdn CF486A 371 mm 14 6 in 408 mm 16 1 in 443 mm 17 4 in 11 1 kg 24 4 lb LENE NNN NEN ON lt M225dw CF485A 371 mm 14 6 in 408 mm 16 1 in 443 mm 17 4 in 11 0 kg 24 3 lb KINISI NIS NEN ONS S M226dw C6N23A 371 mm 14 6 in 408 mm 16 1 in 443 mm 17 4 in 11 0 kg 24 3 lb KINISI NIS SINI SNS lt ENWW Model name Product number Supported print and scan drivers for Windows ENWW Windows 2003 R2 Server 32 bit Standard and Enterprise editions print and scan drivers only Windows 2003 R2 Server 64 bit Standard and Enterprise editions print driver only by using Add Printer Wizard Windows 2008 Server 32 bit and 64 bit SP1 and higher print and scan drivers only Windows 2008 R2 Server 64 bit print and scan drivers only Windows 2008 R2 Server 64 bit SP1 print and scan drivers only Windows 2008 Server Standard and Enterprise e
99. print driver before printing Japanese Postcard 100 x 148 mm 3 9 x 5 8 in Size Dimensions Priority input tray Main input tray Tray Auto duplex Tray 1 2 Letter 216 x 279 mm 8 5 x 11 in Y Y Y Legal 216 x 356 mm 8 5 x 14 in Y Y Y Executive 184 x 267 mm 7 3 x 10 5 in Y Ti Oficio 8 5 x 13 216 x 330 mn 8 5 x 13 in Y 74 Y 4x6 102 x 152 mm 4 x 6 in J 5x8 127 x 203 mm 5 x 8 in v4 Y A4 210 x 297 mm 8 3 x 11 7 in Y Y v A5 148 x 210 mm 5 8 x 8 3 in Y vA A6 105 x 148 mm 4 1 x 5 8 in Y B5 JIS 182 x 257 mm 7 2 x 10 1 in Y vA B6 JIS 129 x 182 mm 5 1 x 7 2 in Y 10x 15cm 102 x 152 mm 4 x 6 in vA Oficio 216x340mm 216 x 340 mm 8 5 x 13 4 in Y vA 16K 195 x 270 mm 7 7 x 10 6 in Y vA 16K 184 x 260 mm 7 2 x 10 3 in Y vA 16K 197 x 273 mm 7 8 x 10 8 in Y vA v Postcard JIS saa ie 200 x 148 mm 7 9 x 5 8 in Y vA Double Postcard JIS Envelope 10 105 x 241 mm 4 1 x 9 5 in Jf vA 14 Chapter2 Paper trays ENWW Size Dimensions Priority input tray Main input tray Tray Auto duplex Tray 1 2 Envelope Monarch 98 x 191 mm 3 9 x 7 5 in Y vA Envelope B5 176 x 250 mm 6 9 x 9 8 in VA vA Envelope C5 162 x 229 mm 6 4 x 9 in vA Y Envelope DL 110 x 220 mm 4 3 x 8 7 in Y Y Custom 76x 127 mm to 216 x 356 mm 3 x 5 into VA 8 5 x 14 in ENWW Supported paper sizes and types 15 Supported paper types E NOTE To obtain the best results select the correct paper size and type in the print driver before printing
100. product picks up multiple sheets of paper If the product picks up multiple sheets of paper from the tray try these solutions 1 6 Remove the stack of paper from the tray and flex it rotate it 180 degrees and flip it over Do not fan the paper Return the stack of paper to the tray Use only paper that meets HP specifications for this product Use paper that is not wrinkled folded or damaged If necessary use paper from a different package Make sure the tray is not overfilled If it is remove the entire stack of paper from the tray straighten the stack and then return some of the paper to the tray Make sure the paper guides in the tray are adjusted correctly for the size of paper Adjust the guides to the appropriate indentation in the tray Make sure the printing environment is within recommended specifications The document feeder jams skews or picks up multiple sheets of paper E NOTE This information applies to MFP products only ENWW The original might have something on it such as staples or self adhesive notes that must be removed Check that all rollers are in place and that the roller access cover inside the document feeder is closed Make sure that the top document feeder cover is closed Product does not pick up paper or misfeeds 95 e The pages might not be placed correctly Straighten the pages and adjust the paper guides to center the stack e The paper guides must be touching the sides of the p
101. put tray 2 Useamoist lint free cloth to wipe both pickup rollers and the separation pad to remove dirt CAUTION Do not use abrasives acetone benzene ammonia ethyl alcohol or carbon tetrachloride on any part of the product these can damage the product Do not place liquids directly on the glass or platen They might seep and damage the product 3 Close the document feeder input tray 118 Chapter9 Solve problems ENWW Improve fax image quality Check the scanner glass for dirt or smudges Check the send fax resolution setting Check the lightness darkness setting Check the Error Correction setting Check the Fit to Page setting Clean the pickup rollers and separation pad in the document feeder Send to a different fax machine Check the sender s fax machine Check the scanner glass for dirt or smudges Over time specks of debris might collect on the scanner glass and white plastic backing which can affect performance Use the following procedure to clean the scanner 1 Press the power button to turn the product off and then disconnect the power cable from the electrical outlet Open the scanner lid Clean the scanner glass the document feeder strips and the white plastic backing with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner A CAUTION Do not use abrasives acetone benzene ammonia ethyl alcohol or carbon tetrachloride on any part of the product these can da
102. r more information about fixing the problem The fax troubleshooting checklist has more information on resolving fax problems Step 5 Optional Configure settings for receiving digital faxes Windows The product can save incoming digital faxes to a computer folder Use the HP Digital Fax Setup Wizard to configure the settings This feature is available only for Windows 1 Click Start and then click Programs 2 Click HP click the name of the product and then click Digital Fax Setup Wizard 3 Follow the on screen instructions to configure the settings ENWW Set up to send and receive faxes 69 Send a fax Fax from the flatbed scanner Fax from the document feeder e Senda fax using the HP software Windows Fax from the flatbed scanner LCD control panels 1 Place the document face down on the scanner glass 2 Onthe product control panel use the keypad to enter the fax number 3 Press the Start Fax Elbutton The product starts the fax job 4 Ifthe document contains multiple pages follow the control panel prompts to confirm and load additional pages Touchscreen control panels 1 Place the document face down on the scanner glass 2 From the Home screen on the product control panel touch the Fax button 3 Use the keypad to enter the fax number 4 Touch the Start Fax button 5 The product prompts you to confirm that you are sending from the scanner glass Touch the Yes button 6 The product prompts you
103. roduct This software makes it easy to find HP ePrint enabled products that are registered to your HP Connected account The target HP printer can be located in the office or at locations across the globe e Windows After installing the software open the Print option from within your application and then select HP ePrint from the installed printers list Click the Properties button to configure print options e Mac After installing the software select File Print and then select the arrow next to PDF in the bottom left of the driver screen Select HP ePrint For Windows the HP ePrint software supports TCP IP printing to local network printers on the network LAN or WAN to products that support UPD PostScript Windows and Mac both support IPP printing to LAN or WAN network connected products that support ePCL Windows and Mac also both support printing PDF documents to public print locations and printing using HP ePrint via email through the cloud Go to www hp com go eprintsoftware for drivers and information E NOTE The HP ePrint software is a PDF workflow utility for Mac and is not technically a print driver E NOTE HP ePrint Software does not support USB printing AirPrint Direct printing using Apple s AirPrint is supported for iOS 4 2 or later Use AirPrint to print directly to the product from an iPad iPhone 3GS or later or iPod touch third generation or later in the following applications e Mail e Photos
104. roup and then click the HP Device Toolbox item 3 Click the System tab 4 Click Administration and locate the area to change the password 84 Chapter8 Manage the product ENWW Economy settings e Print with EconoMode Configure the Sleep Auto Off After setting Print with EconoMode This product has an EconoMode option for printing drafts of documents Using EconoMode can use less toner However using EconoMode can also reduce print quality HP does not recommend the full time use of EconoMode If EconoMode is used full time the toner supply might outlast the mechanical parts in the toner cartridge If print quality begins to degrade and is no longer acceptable consider replacing the toner cartridge E NOTE If this option is not available in your print driver you can set it using the HP Embedded Web Server 1 From the software program select the Print option 2 Select the product and then click the Properties or Preferences button 3 Click the Paper Quality tab 4 Click the EconoMode check box Configure the Sleep Auto Off After setting LCD control panel 1 Onthe product control panel press the Setup button 2 Open the following menus e System Setup e Energy Settings e Sleep Auto Off e Sleep Auto Off After 3 Use the arrow keys to select the time for the Sleep Auto Off delay and then press the OK button E NOTE The default value is 15 Minutes 4 The product automatically wakes when it receives jo
105. row button Scroll to and open the Service menu open the LaserJet Update menu and then select the Manage Updates menu Set the product to automatically update the firmware e For touchscreen control panels set the Allow Updates option to YES and then set the Check automatically option to ON e For standard control panels set the Allow Updates option to YES and then set the Automatic Check option to ON Update the firmware 87 Method two Update the firmware using the Firmware Update Utility Use these steps to manually download and install the Firmware Update Utility from HP com Ee NOTE This method is the only firmware update option available for products connected to the computer via a USB cable It also works for products connected to a network 1 Goto www hp com go support click the Drivers amp Software link type the product name in the search field press the ENTER button and then select the product from the list of search results 2 Select the operating system 3 Under the Firmware section locate the Firmware Update Utility 4 Click Download click Run and then click Run again 5 When the utility launches select the product from the drop down list and then click Send Firmware E NOTE To print a configuration page to verify the installed firmware version before or after the update process click Print Config 6 Follow the on screen instructions to complete the installation and then click the Exit bu
106. s button illuminates only when the current screen can use this feature Provides access to the Home screen Indicates the wireless network is enabled The light blinks while the product is establishing a connection to the wireless network Product views 11 12 Product hardware setup and software installation For basic setup instructions see the Hardware Installation Guide that came with the product For additional instructions go to HP support on the Web Go to www hp com support l MFPM225 www hp com support ljMFPM226 for HP s all inclusive help for the product Find the following support Install and configure Learn and use Solve problems Download software updates Join support forums Find warranty and regulatory information Chapter 1 Product introduction ENWW 2 Paper trays Supported paper sizes and types e Load the priority input tray Tray 1 e Load the main input tray Tray 2 For more information Go to www hp com support JMFPM225 www hp com support lIJMFPM226 HP s all inclusive help for the product includes the following information e Install and configure e Learn and use e Solve problems e Download software updates e Join support forums e Find warranty and regulatory information ENWW Supported paper sizes and types Supported paper sizes Supported paper types Supported paper sizes E NOTE To obtain the best results select the correct paper size and type in the
107. scsscseseceesescecscsescccscccecceeeeseecesesesseucseueseeess 125 Wireless connectivity checklist oo tee eccceecccccecccsssescscssceccecceeccscssscseeesssseecasscscesesseseeeeacseeess 125 The product does not print after the wireless configuration completes cceesssssssseeeeeees 126 The product does not print and the computer has a third party firewall installed 126 The wireless connection does not work after moving the wireless router or product 126 Cannot connect more computers to the wireless Product tee cceceseececcesscceessssssssseceseseeeees 126 The wireless product loses communication when connected to a VPN 000000000000000000000000000000 126 The network does not appear in the wireless Networks list ou ceeeeeeeeseeeceeccceeessseesecseseenees 126 The wireless network is NOt FUNCTIONING ccc ete cctccccecccceceeccsseessssssesssssssssssscssssssssssseeesesseees 127 Perform a wireless network diagnostic test ccc cccsssssssssssssscececeeeeeeeceeeceecceceeeeeeeeseeesseeeeens 127 Reduce interference On a wireless network csssccccssssecessssececssseeccecssneeesesseeeessseeeeessseeseeesaes 127 ONET PrOD OPIN S east tone ce ouacacunatanatnedevaneosqectincnasisuncennsaiadoaiouteveusonadesomebtuceesscuseuiisodathasaintaainentonannieessosssotanacenene 128 Check the hardware setup ou ceeessssscsccccecccccssstssscccecsccsceececssscecccesceceeac
108. seeeeeeeterrsssssssssssseeseceressssssssssssssesseeeeerressssssssseseeeeeeeressssssssseeeeee 16 Load the priority input tray Tray 1 vc ccscccsccssecscssscscssssssssscssssscssssscsscssasecssscssssssscssssssessessecsssasessacsceeees 17 Load the main input tray Tray 2 ou ccc cccscccscscssccssscsscsssccsccssccsssscssssccssssssccsssessecssaesscsescscssesesscssssesccsseesecs 19 3 Parts supplies and AU COS SIO cocinan 23 Order parts accessories and supplies 00000000000000000000000ss0ssse000rsssssseorssssssecorssssssssccsssssssssecorerssssssscorssssssseeee 24 Ordering escrase EE EE 24 Supplies and Accessoris seiccivncrnctsacssnaesduusonteancsuusesiectoosssnassanlenmesnmassnsleninat eaaa Rasa Ea AEEA 24 Replace the toner cartridge voasexsuasces ivuscencanstensesasancnsedenbederseunoaseeautehonsceectansaiuessesyancesdeaieananqnesvernerndansiesanstectiantdents 25 o PAD OPEREER EEA I E E AE E EE I A AE ETE A EEEE A AE E ET EE AE SA A A T 29 Piint tasks WIndows ssecsdirccecisticovausnca sacs cine teeseaen nocaeateaeteeieteetatnseslensdeteducsiodesdctucdsusstanaetindesautesvesoxseeit En NEE aa 30 How to print WiINdOWS xe cisco cece peces cave cetscpanctseteaeavecs coats aa E AEE a EATEN TAEAE E 30 Automatically print on both sides Windows uu ee ccccstcccssscssssssccsscsccssscssssscessscssssseescsssseeass 32 Manually print on both sides Windows cccccccscsccscsssescsssescssssscsssescssscsscsessssessesssssesssessssseses 33 Print mu
109. shared for only you or for other users b Optional To secure the folder from unauthorized access enter a PIN in the Secure the Folder Access with a PIN section This PIN will be required every time someone uses the scan to network folder feature c Inthe Scan Settings section adjust the scan settings Review all the information then click Save and Test to save the information and test the connection or Save Only to save the information only Set up the Scan to Network Folder feature via the HP Embedded Web Server 0S X ENWW 1 Use one of the following methods to open the Embedded Web Server EWS interface Use a Web browser to open the HP Embedded Web Server EWS a From the Home screen on the product control panel touch the Network Ones button to display the IP address or host name b Opena Web browser and in the address line type the IP address or host name exactly as it displays on the product control panel Press the return key on the computer keyboard The EWS opens Use HP Utility to open the HP Embedded Web Server EWS a Use either of these methods to open HP Utility e Open Applications and then open the Hewlett Packard folder Select HP Utility e From the Apple menu open System Preferences and then select Print amp Fax Print amp Scan or Printers amp Scanners Select the product from the list of printers in the left pane Click Options amp Supplies click the Utility tab and then click Open
110. ss is complete Discard the page that prints ENWW Improve print quality 111 Touchscreen control panel 1 2 From the Home screen on the product control panel touch the Setup X button Touch the Service menu Touch the Cleaning Page button Load plain letter or A4 paper when you are prompted Touch the OK button to begin the cleaning process The product prints the first side and then prompts you to remove the page from the output bin and reload it in Tray 1 keeping the same orientation Wait until the process is complete Discard the page that prints Check the scanner glass for dirt and smudges Over time specks of debris might collect on the scanner glass and white plastic backing which can affect performance Use the following procedure to clean the scanner 1 4 5 Press the power button to turn the product off and then disconnect the power cable from the electrical outlet Open the scanner lid Clean the scanner glass and the white plastic backing underneath the scanner lid with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner A CAUTION Do not use abrasives acetone benzene ammonia ethyl alcohol or carbon tetrachloride on any part of the product these can damage the product Do not place liquids directly on the glass or platen They might seep and damage the product Dry the glass and white plastic parts with a chamois or a cellulose sponge to prevent spotting
111. sure the wireless router is turned on and has power e The network might be hidden However you can still connect to a hidden network 126 Chapter9 Solve problems ENWW The wireless network is not functioning 1 2 Make sure that the network cable is not connected To verify if the network has lost communication try connecting other devices to the network Test network communication by pinging the network a Open a command line prompt on your computer e _ For Windows click Start click Run type cmd and then press Enter e For OSX go to Applications then Utilities and open Terminal b Type ping followed by the router IP address c Ifthe window displays round trip times the network is working Make sure that the router or product connects to the same network that the computer connects to a Printa configuration page b Compare the service set identifier SSID on the configuration report to the SSID in the printer configuration for the computer c Ifthe numbers are not the same the devices are not connecting to the same network Reconfigure the wireless setup for the product Perform a wireless network diagnostic test From the product control panel you can run a diagnostic test that provides information about the wireless network settings 1 2 3 From the Home screen on the product control panel touch the Setup button Open the Self Diagnostics menu Touch the Run Wireless Test button to start the test T
112. the HP Embedded Web Server EWS from a Web browser 1 LCD control panels On the product control panel press the Setup button Open the Network Setup menu and then select Show IP Address to display the IP address or host name Touchscreen control panels From the Home screen on the product control panel touch the Network Oat button to display the IP address or host name Open a Web browser and in the address line type the IP address or host name exactly as it displays on the product control panel Press the Enter key on the computer keyboard The EWS opens 76 Chapter8 Manage the product ENWW Description Tab or section Home tab Provides product status and configuration information System tab Provides the ability to configure the product from your computer Print tab Provides the ability to change default print settings from your computer Fax tab Fax products only Device Status Shows the product status and shows the approximate percent life remaining of HP supplies Supplies Status Shows the approximate percent life remaining of HP supplies Actual supply life remaining can vary Consider having a replacement supply available to install when print quality is no longer acceptable The supply does not need to be replaced unless the print quality is no longer acceptable Device Configuration Shows the information found on the product configuration page Network Summary Shows the information found o
113. the HP software Windows 1 Load the document e fyou are loading an original on the scanner glass place it on the scanner glass face down in the left rear corner of the scanner glass e fyou are loading multiple pages in the document feeder load the pages face up and then adjust the paper guides until they are snug against the paper A NOTE If documents are in the document feeder and on the scanner glass at the same time the product processes the document in the document feeder and not the one on the scanner glass 2 Click Start click Programs or All Programs in Windows XP and then click HP 3 Click the product name and then click HP Send Fax The fax software opens 4 Enter the fax number of one or more recipients 5 Click Send Now 72 Chapter7 Fax ENWW 8 Manage the product e Use HP Web Services applications touchscreen models only e Change the product connection type Windows e Advanced configuration with HP Embedded Web Server EWS and HP Device Toolbox Windows e Advanced configuration with HP Utility for Mac OS X e Configure IP network settings e HP Web Jetadmin e Product security features e Economy settings e Update the firmware For more information ENWW Go to www hp com support MFPM225 www hp com support ljMFPM226 HP s all inclusive help for the product includes the following information Install and configure Learn and use Solve problems Download software updates Join supp
114. tic duplexer installed or to print on paper that the duplexer does not support 1 From the software program select the Print option 2 Select the product from the list of printers and then click or tap the Properties or Preferences button to open the print driver E NOTE The name of the button varies for different software programs 3 Click or tap the Finishing tab 4 Select the Print on both sides manually check box Click the OK button to print the first side of the job 5 Retrieve the printed stack from the output bin and place it in Tray 1 6 If prompted touch the appropriate control panel button to continue ENWW Print tasks Windows 33 Print multiple pages per sheet Windows 1 From the software program select the Print option 2 Select the product from the list of printers and then click or tap the Properties or Preferences button to open the print driver Ee NOTE The name of the button varies for different software programs 3 Click or tap the Finishing tab 4 Select the number of pages per sheet from the Pages per sheet drop down list 5 Select the correct Print page borders Page order and Orientation options Click the OK button to close the Document Properties dialog box 6 Inthe Print dialog box click the OK button to print the job 34 Chapter 4 Print ENWW Select the paper type Windows 1 2 From the software program select the Print option Select the product from the
115. tton to close the utility 88 Chapter8 Manage the product ENWW 9 Solve problems e Customer support e Control panel help system touchscreen models only e Restore the factory set defaults e A Cartridge is low or Cartridge is very low message displays on the product control panel e Product does not pick up paper or misfeeds e Clear jams e Improve print quality e Improve copy and scan quality e Improve fax image quality e Solve wired network problems e Solve wireless network problems e Solve fax problems For more information ENWW Go to www hp com support IJMFPM225 www hp com support ljMFPM226 HP s all inclusive help for the product includes the following information Install and configure Learn and use Solve problems Download software updates Join support forums Find warranty and regulatory information 89 Customer support Get telephone support for your country region Country region phone numbers are on the flyer that was in the box with your product or at www hp com support Have the product name serial number date of purchase and problem description ready Get 24 hour Internet support www hp com support iMFPM225 www hp com support iMFPM226 Download software utilities drivers and electronic information www hp com support IIMFPM225 www hp com support UMFPM226 Order additional HP service or maintenance agreements www hp com go carepack Register your product www register hp com 9
116. uplex For more information Go to www hp com support jMFPM225 www hp com support lJMFPM226 HP s all inclusive help for the product includes the following information e Installand configure e Learn and use e Solve problems e Download software updates e Join support forums e Find warranty and regulatory information ENWW Make a copy LCD control panel 1 Load the document on the scanner glass according to the indicators on the product 2 Close the scanner 3 Onthe product control panel press the Copy Menu Ex button 4 To optimize copy quality for different types of documents open the Optimize menu Use the arrow buttons to scroll through the options and then press the OK button to select an option The following copy quality settings are available e Auto Select Use this setting when you are not concerned about the quality of the copy This is the default setting e Mixed Use this setting for documents that contain a mixture of text and graphics e Text Use this setting for documents that contain mostly text e Picture Use this setting for documents that contain mostly graphics 5 To adjust the number of copies press the Number of Copies button 6 Select the number of copies 7 Press the Start Copy 2 5 button to start copying Touchscreen control panel 1 2 Load the document on the scanner glass according to the indicators on the product Close the scanner From the Home screen on the product co

HP LaserJet Pro MFP M225, M226

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