Packard Bell All-in-one Computer User`s Manual Packard Bell All
Contents
1. If your computer experiences problems that are not recoverable by other methods you may need to reinstall everything to return your system to its factory condition You can recover from either your hard drive or the recovery backup you have created e If you can still run Windows and have not deleted the recovery partition see Recovering from Windows on page 15 e If you cannot run Windows your original hard drive has been completely re formatted or you have installed a replacement hard drive see Recovering from a recovery backup on page 18 Recovering from Windows Start Packard Bell Recovery Management From Start type Recovery and then click Packard Bell Recovery Management in the list of apps Two options are available Restore Factory Settings Reset my PC or Customized Restore Refresh my PC cs Restore Factory Settings Customized Restore Retain User Data Restore Factory Settings deletes everything on your hard drive then reinstalls Windows and all software and drivers that were pre installed on your system If you can access important files on your hard drive back them up now See Restore Factory Settings with Packard Bell Recovery Management on page 16 Customized Restore will attempt to retain your files user data but will reinstall all software and drivers Software installed since you purchased your PC will be removed except software installed from 16 Recovery the Windows Store2. Internet and online security 51 Packard Bell is dedicated to provide you with on going personalised support Check out our Support section to get help tailored to your needs www packardbell com is your portal to a world of online activities and services visit us regularly for the latest information and downloads Security You are probably eager to explore everything the Internet has to offer In order for you to be safe online Packard Bell has pre installed Symantec s award winning Norton Internet Security on your computer Norton Internet Security runs quietly in the background to block today s complex threats and protect your identity when you shop bank or browse online Norton Internet Security blocks online identity theft detects and eliminates spyware removes viruses and Internet worms protects against hackers Definitions What is a virus Malicious software typically called viruses are programs designed to infect and damage computers Most viruses are transmitted over the Internet emails or malicious Web sites A typical virus will replicate and pass itself undetected to multiple computers Other forms of nuisance such as Trojan horses worms or spam can infect your computer in various ways using up resources or clogging up a network Note Packard Bell guarantees that your computer was 100 virus free at the time of purchase and does not cover damages due to viruses What is spywar
3. Some computers have a single combo port that allows you to use single pin headsets with a built in microphone These headsets are most commonly used with smartphones 32 HDMI HDMI HDMI High Definition Multimedia Interface is a high quality digital audio video interface HDMI allows you to connect any compatible digital audio video source such as your computer a set top box DVD player and audio video receiver to any compatible digital audio and or video monitor such as a digital television DTV with a single cable The single cable keeps everything neat and tidy while ensuring easy connection and the best audio and visual quality Universal Serial Bus USB 33 UNIVERSAL SERIAL Bus USB The USB port is a high speed port which allows you to connect USB peripherals such as a mouse an external keyboard additional storage external hard disks or any other compatible device Note Two USB standards are currently available on Packard Bell computers USB 2 0 High speed USB and USB 3 0 SuperSpeed USB USB 2 0 ports on Packard Bell computers have a black tongue in the port while USB 3 0 ports have a blue tongue For best performance USB 3 0 devices should always be plugged into USB 3 0 ports Consult your device s documentation to see which standard it supports You can also charge devices such as tablets smartphones or other devices through a USB port Some USB 3 0 ports support chargin
4. Images for reference only 3 Click the install icon for the item you want to install then follow the onscreen prompts to complete the installation Repeat this step for each item you want to reinstall Returning to an earlier system snapshot Microsoft System Restore periodically takes a snapshot of your system settings and saves them as restore points In most cases of hard to resolve software problems you can return to one of these restore points to get your system running again Windows automatically creates an additional restore point each day and also each time you install software or device drivers Note For more information about using Microsoft System Restore from Start type Help and then click Help and Support in the list of apps Type Windows system restore in the Search Help box then press Enter Returning to a restore point 1 From Start type Control Panel and then click Control Panel in the list of apps 2 Click System and Security gt Action Center then click Recovery at the bottom of the window 3 Click Open System Restore then Next Recovery 15 4 Click the latest restore point at a time when your system worked correctly click Next then Finish 5 A confirmation window appears click Yes Your system is restored using the restore point you specified This process may take several minutes and may restart your computer Returning your system to its factory condition
5. PORTS AND CONNECTORS The tables below indicate what the different icons represent Note The ports and connectors listed below may not be available on all models Power button Optical drive Microphone jack Card reader Speaker or headphone S PDIF port jack w USB port kY Line in jack RJ 45 Ethernet HDMI port 5 5 connector Line out speaker out Network hard disk k jack drive indicators A Kensington lock slot DP DisplayPort DC in jack Webcam nn Shutdown pinhole Gd Audio combo jack Information on USB 3 0 e USB 3 0 compatible ports are blue e Compatible with USB 3 0 and earlier devices For optimal performance use USB 3 0 certified devices 28 Ports and connectors e Defined by the USB 3 0 specification SuperSpeed USB Rear panel audio ports The table below indicates the functions of the audio jacks on the rear panel if available Blue Rear Rear Green Headset Front Front Front Blue A Mici Mic in Mic in cenie woofer 7 Memory card reader 29 MEMORY CARD READER Connectivity options Your computer has a card reader and other ports jacks that allow you to connect peripheral devices to your computer For instructions on how to connect different external devices to the computer read the following section Memory card reader Memory cards are used in a wide selection of digital cameras PDAs MP3 players and mobile phones Inserting a memory car
6. turn on the computer again and try again Power management 25 POWER MANAGEMENT This computer has a built in power management unit that monitors system activity System activity refers to any activity involving one or more of the following devices keyboard mouse hard disk peripherals connected to the computer and video memory If no activity is detected for a period of time the computer stops some or all of these devices in order to conserve energy Saving power Disable Fast startup Your computer uses Fast startup to start quickly but also uses a small amount of power to check for signals to start These checks consume extra power If you prefer to reduce your computer s power requirements and environmental impact turn off Fast startup Note If Fast startup is off your computer will take longer to start from Sleep Your computer will also not start if it receives an instruction to start over a network Wake on LAN 1 Open the Charms and search for Control Panel 2 Open System and Security gt Power Options 3 Select Choose what the power buttons do 4 Select Change settings that are currently unavailable 26 Power management 5 Scroll down and disable Turn on fast startup 1 Bea Al Control Panel tems gt Power Options System Settings C Turn on fast startup recommended down Restart isn t affected Learn More 6 Select Save changes Ports and connectors 27
7. Password secures your computer against unauthorized use Combine the use of this password with password checkpoints on boot up and resume from Hibernation if available for maximum security e Password on Boot secures your computer against unauthorized use Combine the use of this password with password checkpoints on boot up and resume from Hibernation if available for maximum security Important Do not forget your Supervisor Password If you forget your password please get in touch with your dealer or an authorized service center Entering passwords When a password is set a password prompt appears in the center of the display screen e When the Supervisor Password is set a prompt appears when you enter the BIOS utility e Type the Supervisor Password and press lt Enter gt to access the BIOS utility If you enter the password incorrectly a warning message appears Try again and press lt Enter gt e When the User Password is set and the password on boot parameter is enabled a prompt appears at boot up 24 Securing your computer e Type the User Password and press lt Enter gt to use the computer If you enter the password incorrectly a warning message appears Try again and press lt Enter gt Important You have three chances to enter a password If you fail to enter the password correctly after three tries the system halts Press and hold the power button for four seconds to shut down the computer Then
8. Press the down key until F12 Boot Menu is selected press lt F5 gt to change this setting to Enabled d Use the left or right arrow keys to select the Exit menu e Depending on the type of BIOS your computer uses select Save Changes and Exit or Exit Saving Changes and press Enter Select OK or Yes to confirm f Your computer will restart 5 During startup press lt F12 gt to open the boot menu The boot menu allows you to select which device to start from select the USB drive a Use your arrow keys to select USB Device then press Enter b Windows starts from the recovery backup instead of the normal startup process 6 Select your keyboard type 7 Select Troubleshoot and then choose the type of recovery to use a Click Advanced then System Restore to start Microsoft System Restore Microsoft System Restore periodically takes a snapshot of your system settings and saves them as restore points In most cases of hard to resolve software problems you can return to one of these restore points to get your system running again Recovery 19 b Click Reset your PC to start the reset process Reset your PC deletes everything on your hard drive then reinstalls Windows and all software and drivers that were pre installed on your system If you can access important files on your hard drive back them up now See Reset your PC from the recovery backup on page 19 c Click Refresh your PC to start the refresh process Refres
9. Refresh your PC window opens Refresh your PC Here s what will happen settings won t change yed back to their defaults e will be kept 2 Click Next 3 Select the operating system to recover normally only one option is available 4 Click Refresh 5 The recovery process begins by restarting your computer then continues by copying files to your hard drive This process takes about 30 minutes Connecting to the Internet 21 CONNECTING TO THE INTERNET Note Information in this section may not apply to your computer This chapter includes basic information on types of connections and getting connected to the Internet For detailed information please refer to Network connections on page 48 Connecting with a cable Built in network feature The built in network feature makes it easy for you to connect your computer to the Internet using a cable But first an Internet Service Provider ISP usually a phone or cable company will have to go to your home or office to set up Internet service The ISP will install a small box called a router that will allow you to connect to the Internet Once your router is set up all you have to do is plug one end of a network cable into the network port on your computer and the other end into a port on your router Refer to the image below Then you ll be ready to get online F 22 BIOS utility BIOS UTILITY The BIOS utility is a hardware c
10. See Customized Restore with Packard Bell Recovery Management on page 17 Restore Factory Settings with Packard Bell Recovery Management 1 Click Restore Factory Settings Packard Bell Recovery Management Welcome to Packard Bell Recovery Management Packard Bell Recovery Jou to restore your system To begin select the task you want to perform Please DO NOT remove the US Restore Factory Settings puter to its factory default status A NOTE All data on drive C will be Important Restore Factory Settings will erase all files on your hard drive apps will be removed anged back to their defaults Images for reference only 3 Click Next then choose how to erase your files a Just remove my files quickly erases all files before restoring your computer and takes about 30 minutes b Fully clean the drive completely cleans the drive after each file is erased so no files can be viewed after the recovery Cleaning the drive takes much longer up to 5 hours but is much more secure as old files are completely removed 4 Click Reset 5 The recovery process begins by restarting your computer then continues by copying files to your hard drive Recovery 17 6 After the recovery has finished you can start using your computer by repeating the first start process Recovering from the hard drive during startup 1 Turn on your computer and press lt Alt gt lt F10 gt during startup A screen appears ask
11. and drivers that were pre installed at the factory see Reinstalling drivers and applications on page 12 For instructions on reinstalling software and drivers that were not pre installed see that product s documentation or support Web site 2 Revert to a previous system condition If reinstalling software or drivers does not help then the problem may be solved by returning your system to a previous state when everything was working correctly For instructions see Returning to an earlier system snapshot on page 14 3 Reset your operating system If nothing else has solved the problem and you want to reset your system but keep your user information see Returning your system to its factory condition on page 15 4 Reset your system to its factory condition If nothing else has solved the problem and you want to reset your system to factory condition see Returning your system to its factory condition on page 15 12 Recovery Reinstalling drivers and applications As a troubleshooting step you may need to reinstall the applications and device drivers that came pre installed on your computer from the factory You can reinstall using either your hard drive or the backup you have created e Other applications If you need to reinstall software that did not come pre installed on your computer you need to follow that software s installation instructions e New device drivers If you need to reinstall device drivers that did no
12. get the tip off that something has gone wrong is by reviewing the monthly statements provided by your bank and credit card companies for anything out of the ordinary Additionally many banks and services use fraud prevention systems that call out unusual purchasing behavior i e if you live in Texas and all of the sudden start buying refrigerators in Budapest In order to confirm these out of the ordinary purchases they might call you and ask you to confirm them Don t take these calls lightly this is your hint that something bad may have happened and you should take necessary action Protect your computer with Windows security tools Windows provides a variety of protection applications Windows Updates If you have an active Internet connection Windows can check for important updates for your computer and install them automatically These updates include security patches and program updates that Internet and online security 57 can improve your computing experience and help protect your computer against new viruses and attacks How do I know when my computer is at risk If the Action Center reports an alert or if your computer behaves erratically crashes unexpectedly or if some of your programs do not work correctly your computer may be infected by malicious software However do not blame every computer problem on a virus If you suspect your computer is infected the first thing to do is update if you have not alrea
13. or may not exist in hopes of finding a potential victim Responding to these messages or even downloading images ensures you will be added to their lists for more of the same messages in the future Also be careful when posting your email address online in newsgroups blogs or online communities 56 Internet and online security Online offers that look too good to be true usually are The old saying there s no such thing as a free lunch still rings true today Supposedly free software such as screen savers or smileys secret investment tricks sure to make you untold fortunes and contests that you ve surprisingly won without entering are the enticing hooks used by companies to grab your attention While you may not directly pay for the software or service with money the free software or service you asked for may have been bundled with advertising software adware that tracks your behavior and displays unwanted advertisements You may have to divulge personal information or purchase something else in order to claim your supposed content winnings If an offer looks so good it s hard to believe ask for someone else s opinion read the fine print or even better simply ignore it Review bank and credit card statements regularly The impact of identity theft and online crimes can be greatly reduced if you can catch it shortly after your data is stolen or when the first use of your information is attempted One of the easiest ways to
14. select especially strong unique passwords for protecting activities like online banking e Keep your passwords in a safe place and try not to use the same password for every service you use online e Change passwords on a regular basis at least every 90 days This can limit the damage caused by someone who has already gained access to your account If you notice something suspicious with one of your online accounts one of the first steps you can take is to change your password Protect your personal information Exercise caution when sharing personal information such as your name home address phone number and email address online To take advantage of many online services you will inevitably have to provide personal information in order to handle billing and shipping of purchased goods Since not divulging any personal information is rarely possible the following list contains some advice for how to share personal information safely online Internet and online security 55 e Keep an eye out for phony email messages Things that indicate a message may be fraudulent are misspellings poor grammar odd phrasing Web site addresses with strange extensions Web site addresses that are entirely numbers where there are normally words and anything else out of the ordinary Additionally phishing messages will often tell you that you have to act quickly to keep your account open update your security or urge you to provide informat
15. technologies such as Wi Fi or Bluetooth Internet and online security 49 Wireless networks A wireless LAN or WLAN is a wireless local area network which may link two or more computers without using wires Setting up a wireless network is easy and allows you to share files peripheral devices and an Internet connection What are benefits of a wireless network Mobility Wireless LAN systems allow you and other users of your home network to share access to files and devices connected to the network for example a printer or scanner Also you can share an internet connection with other computers in your home Installation speed and simplicity Installing a wireless LAN system can be fast and easy and eliminates the need to pull cables through walls and ceilings Components of a wireless LAN To set up your Wireless network at home you need to have the following Access point router Access points routers are two way transceivers that broadcast data into the surrounding environment Access points act as a mediator between wired and wireless network Most routers have a built in DSL modem that will allow you access to a high speed DSL internet connection The ISP Internet Service Provider you have chosen normally supplies a modem router with the subscription to their services Read carefully the documentation supplied with your Access point router for detailed setup instructions Network cable RJ45 A network ca
16. this protection as soon as possible certainly before you connect to the Internet Choose an Internet Service Provider Using the Internet has become a natural part of daily _ computing Just a few simple steps can connect you to a vast collection of knowledge and communication tools To accomplish these steps you should first select an Internet Service Provider ISP which B supplies the connection between your computer and the Internet You should research the ISPs available in your region not forgetting to talk to friends and family about their experiences or to check reviews and consumer reports The ISP you select will provide instructions on how to connect to the Internet you may need additional software or a special box that connects to your phone line Connection types Depending on your computer model your location and your communication needs you have several ways to connect to the Internet Dial up Some computers include a telephone dial up modem connector This allows you to connect to the Internet using your telephone line With a dial up connection you cannot use the modem and the telephone simultaneously on a single phone line This type of connection is recommended only if you have limited use of the 48 Internet and online security Internet as the connection speed is low and connection time is typically charged per hour DSL e g ADSL DSL Digital Subscriber Line is an a
17. Packard Bell All in one Computer User s Manual 2 2013 All Rights Reserved Packard Bell All in one Computer Covers All in one models non touch This revision October 2013 Sign up for an Acer ID and enable Acer Remote Files Open the Acer Portal from the Start screen to sign up for an Acer ID or sign in if you already have an Acer ID There are three great reason for you to get an Acer ID lt a e Remotely access your PC from your other devices with our free Acer Remote Files app e Get the latest offers and product information e Register your device for warranty service For more information please visit the AcerCloud website www acer com acercloud Model number Serial number Date of purchase Place of purchase Table of contents 3 TABLE OF CONTENTS First things first 4 YOur QUIdGS iheir aaier ana 4 Basic care and tips for using your COMPUPEM 0 c0 cceceeeeecescceeeeteneeeteneceeeeenee Turning your computer on and off 7 Taking care of your computer 08 Taking care of your AC adapter Cleaning and serviCing cccceeeeneee Recovery 7 Creating a recovery backup 7 Creating a drivers and applications backUpissenti Sivas aneaninnst 9 Recovering your sySteM eee 11 Reinstalling drivers and applications 12 Returning to an earlier system snapshot 14 Returning your system to its factory condition Recover
18. Rensta Drivers or Appikcations Wa 2 Click Create Drivers and Applications Backup Plug in the USB drive or insert a blank DVD into the optical drive then click Next e If you are using a USB drive make sure your USB drive has enough capacity before continuing e If using DVDs it will also show the number of blank recordable discs you will need to complete the recovery discs Make sure that you have the required number of identical blank discs G Packard Bell Recovery Management Create Drivers and Applicat 3 Click Start to copy files You will be shown the backup progress on the screen 4 Follow the process until it completes e If you are using optical discs the drive ejects each disc as it completes burning it Remove the disc from the drive and mark it with a permanent marker Recovery 11 If multiple discs are required insert a new disc when prompted then click OK Continue until the process is complete e If you are using a USB drive unplug the drive and label it clearly Q Important Write a unique descriptive label on each backup such as Drivers and Applications Backup Make sure you keep the backup in a safe place that you will remember Recovering your system To recover your system 1 Perform minor fixes If only one or two items of software or hardware have stopped working correctly the problem may be solved by reinstalling the software or the device drivers To reinstall software
19. USB port on the computer If it works contact your dealer or an authorized service center as the internal keyboard cable may be loose The printer does not work Check the following Make sure that the printer is connected to a power outlet and that it is turned on e Make sure that the printer cable is connected securely to a USB port and the corresponding port on the printer 36 Frequently asked questions want to restore my computer to its original settings Note If your system is the multilingual version the operating system and language you choose when you first turn on the system will be the only option for future recovery operations This recovery process helps you restore the C drive with the original software content that is installed when you purchased your computer A Warning Your C drive will be reformatted and all data will be erased It is important to back up all data files before using this option Before performing a restore operation please check the BIOS settings 1 Check to see if Packard Bell disk to disk recovery is enabled or not 2 Make sure the D2D Recovery setting in Main is Enabled 3 Exit the BIOS utility and save changes The system will reboot Note To activate the BIOS utility press lt F2 gt when you see the Packard Bell logo during boot up For detailed information on the recovery process see Recovering your system on page 11 Requesting service I
20. ardware message is displayed EE n oy 1AM 7 4 2012 5 Remove the card Video and audio connectors 31 VIDEO AND AUDIO CONNECTORS Connect to a monitor with a VGA or DVI port the type of connection supported depends on your computers configuration The appropriate cable is usually included with the monitor Follow these steps to connect an monitor to your computer 1 Check that the computer is powered off and the monitor power switch is turned off 2 Attach the video cable to the monitor port on the computer Secure the cable connection with the screws provided 3 Connect the monitor power cable and plug it into a properly grounded wall outlet 4 Follow any setup instructions in the monitor s user s guide 5 Turn on power to the monitor then the computer 6 Make sure that the current resolution and refresh rate do not exceed the specifications of the monitor If necessary change the display settings used by the computer Note To access the display controls press the Windows key 8 W type Display and then click on Display Headphones and microphone These ports allow you to connect audio devices Use the headphone port to plug in stereo headphones or powered speakers Plugging an audio device to the headphone port disables the built in speakers Use the microphone port to connect an external microphone for mono recording plugging in an external microphone disables the built in microphone Note
21. art Right click a tile to select it and open the Customize menu Click Pin to Start from the menu that appears at the bottom of the screen How do I remove a tile from Start Right click a tile to select it and open the Customize menu Click the tile s you wish to remove and click Unpin from Start from the menu that appears at the bottom of the screen How do make an app appear on my taskbar If you re in All apps and you want to make an app appear on the taskbar right click a tile to select it and open the Customize menu Select Pin to taskbar Frequently asked questions 43 How do install apps You can download Windows Store apps from Store You will need to have a Microsoft ID to purchase and download apps from Store can t find apps like Notepad and Paint Where are they Move your cursor to the upper right hand corner of the screen and click Search type the name of the app you would like to open using the pop up keyboard Alternatively open All apps and scroll to Windows Accessories to see the list of legacy programs Can use more than one app at a time 1 Click on a tile to open an app from the Start screen 2 Return to the Start screen and repeat the process 3 Swipe right from the left edge of the screen to display the last app that was opened 4 Swipe right from the left edge of the screen until you see a column divider to display both apps simultaneously Up to three apps may be displayed via three c
22. at the set time How do I move tiles Right click a tile to select it then drag it to the place on Start that you want it to appear Other tiles will be moved to accommodate the tile in its new location Can arrange tiles in groups Yes you can Right click a tile to select it and open the Customize menu You will see Name group appear above unnamed groups You can give the group s a name and arrange the tiles within the groups to suit your needs 42 Frequently asked questions Can make tiles bigger or smaller Right click anywhere on Start to open the Customize menu click the tile s you wish to resize and click Resize Select a size from the menu that appears How do I close an app Move your cursor to the top of the screen You will see it change to a hand click and drag the hand downwards past the half way point of the screen Can change the screen resolution Move your cursor to the upper right hand corner of the screen and click Search click the text box to open the onscreen keyboard and start typing Control Panel to display the results click Control Panel gt Adjust screen resolution Where are my apps Move your cursor to the upper right hand corner of the screen and click Search start typing the name of the app you would like to open Results will be displayed on the right hand side of the screen How do make an app appear on Start If you re in All apps and you want to make an app appear on St
23. ave traditional favorites instead you can pin shortcuts to Start Once you have the page open swipe upwards from the bottom edge of the screen to open the menu at the bottom of the screen Click Pin to Start How do check for Windows updates Move your cursor to the upper right hand corner of the screen and click Settings gt Change PC settings gt Update amp recovery gt Windows Update Click Check now Where can I get more information For more information please visit the following pages Windows 8 and 8 1 tutorials www packardbell com windows8 tutorial Support FAQs support packardbell com Frequently asked questions 45 Troubleshooting This chapter shows you how to deal with common system problems Read it before calling a technician if a problem occurs Solutions to more serious problems require opening up the computer Do not attempt to open the computer yourself contact your dealer or authorized service center for assistance Troubleshooting tips This computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems If the system reports an error message or an error symptom occurs see Error messages below If the problem cannot be resolved contact your dealer Error messages If you receive an error message note the message and take the corrective action The following table lists the error messages in alphabetical order together with the
24. ble also called RJ45 cable is used to connect the host computer to the access point see illustration below this type of cable may also be used to connect peripheral devices to the access point 50 Internet and online security Wireless adapter Diagram of a working network 1 Access point router 2 Desktop computer 3 Modem 4 Printer 5 Portable computer 6 PDA Smartphone 7 Network cables RJ45 Turning on off a wireless network connection If your computer has wireless access but does not feature a Communication button you may turn your wireless network on or off or control what is shared over the network with the network management options Press the Windows key sg W type HomeGroup and then click on HomeGroup A Warning Using wireless devices while flying in aircraft is prohibited Switch off all devices before boarding an aircraft they may be dangerous to the operation of the aircraft disrupt communications and even be illegal Surf the Net To surf the Internet you need a program called an Internet browser Internet Explorer provides an easy and secure web browsing experience As soon as you have your Internet access installed and you are connected from Start click the Internet Explorer tile or the icon located on the desktop and take your Internet experience to a new level Packard Bell website To get you started why not visit our website www packardbell com
25. can put it into Hibernate by pressing the power button First things first 5 You can also put the computer in sleep mode by pressing the sleep hotkey lt Fn gt lt F4 gt Note If you cannot power off the computer normally press and hold the power button for more than four seconds to shut down the computer If you turn off the computer and want to turn it on again wait at least two seconds before powering up Taking care of your computer Your computer will serve you well if you take care of it Do not expose the computer to direct sunlight Do not place it near sources of heat such as a radiator Do not expose the computer to temperatures below 0 C 32 F or above 50 C 122 F Do not subject the computer to magnetic fields Do not expose the computer to rain or moisture Do not spill water or any liquid on the computer Do not subject the computer to heavy shock or vibration Do not expose the computer to dust or dirt Never place objects on top of the computer Do not slam the computer display when you close it Never place the computer on uneven surfaces Taking care of your AC adapter Here are some ways to take care of your AC adapter Do not connect the adapter to any other device Do not step on the power cord or place heavy objects on top of it Carefully route the power cord and any cables away from foot traffic When unplugging the power cord do not pull on the cord itself but pul
26. d 1 Align the card so that the connector points towards the port with the connectors facing down 2 Carefully slide the card into the port If you find you need to use any force to insert the card try reorientating the card slightly 3 Push the card until it clicks into place A few millimetres of the card will extend from beyond the slot If the card contains some files the Windows Auto Play window may appear this depends on the contents of the card and ask you if you wish to use a program to access the contents of the card Select an option here if it is appropriate otherwise select Cancel If the card contains no files or unknown files a window will open showing the contents of the card SD SDHC and SDXC cards Different types of SD cards cover different capacities while using the same overall design SD cards contain up to 4GB SDHC cards contain up to 32 GB and SDXC cards can contain up to 2048 GB 30 Memory card reader 2 TB Your computer provides an SDHC or SDXC compatible card reader Note SDXC memory cards can only be used in an SDXC compatible reader SD and SDHC cards can be used in either type Removing a card from a memory card reader 1 Click on Show hidden icons arrow in the Notification Area next to the clock 2 Click on the Safely Remove Hardware icon 3 Click on Eject SD Card or the Open Denies aa Po name of the device 4 Wait until a Safe to Remove Al Eject SD Card H
27. dy done so and run your antivirus and anti spyware software 58 Playing Blu Ray or DVD movies PLAYING BLU RAY OR DVD MOVIES If your computer is equipped with a Blu Ray or DVD drive you can play movies on your computer or on a high definition TV via the HDMI port 1 Insert the disc into the drive 2 After a few seconds the movie will start playing 3 If the movie does not start playing open your movie playback program and open the disc from the File menu Important When you launch the DVD player for the first time the program asks you to enter the region code DVDs are available for 6 regions USA Canada Europe Middle East South Africa Japan Southeast Asia Taiwan South Korea Latin America Australia New Zealand Former USSR parts of Africa India People s Republic of China OQ oO A CG Po Note To change the region code insert a DVD movie of a different region into the DVD drive Once your DVD drive is set to a region code it will only play DVDs for that region You can set the region code a maximum of five times including the first time after which the last region code set will remain permanent Recovering your hard disk does not reset the number of times the region code has been set
28. e Spyware refers to generally unwanted programs that are downloaded onto your computer while connected to the Internet often without you knowing it Once it has infected your computer it can snoop on your 52 Internet and online security browsing activity collect personal information cause pop up ads to appear or even change the configuration of your computer Spyware consumes resources on your computer it can slow down your Internet connection or entire computer system and even cause crashes Spyware is sometimes used by unscrupulous companies to monitor and track the sites you visit on the Internet so as to determine your web surfing habits and display targeted pop up ads on your screen However some kinds of spyware go beyond simple tracking and actually monitor keystrokes and capture passwords posing a serious security risk What is malware Malicious software also known as malware is software designed to deliberately harm your computer For example viruses worms and Trojan horses are malicious software To help protect your computer against malware make sure it is using up to date antivirus and anti malware software What is a personal firewall A personal firewall is a software program designed to prevent unauthorized access to or from a private network It acts as a shield to protect your Internet connection from unwanted connections some of which may attempt to take control of your computer to install or
29. e app that you want to jump to How do turn off my computer Move your cursor to the upper right hand corner of the screen click Settings gt Power and select the action you d like to take Can just turn off notifications You can turn off notifications during certain hours so that you can leave your computer running but not be disturbed by notifications 1 Move your cursor to the upper right hand corner of the screen and click Settings gt Change PC settings gt Search amp apps gt Notifications 2 Move the Quiet hours slider to On and select times to start and stop disabling notifications How do I unlock my computer Press the space bar and select a user account icon to unlock the computer If your account has a password set you will need to enter the password to continue Click the preview icon to see the characters you ve entered to ensure the password is correct 40 Frequently asked questions Can personalize the Lock screen You can personalize the lock screen with a different image to run a slideshow of images or to show you quick status and notifications to suit your personal needs To change the background move your cursor to the upper right hand corner of the screen and click Settings gt Change PC settings gt PC amp devices gt Lock screen From here you can e Select a background image for the lock screen e Turn the Slide show on or off e Select lock screen apps How do I set up the lock
30. full recovery will require a USB recovery backup Creating a recovery backup To reinstall from a USB storage drive you must first create a recovery backup The recovery backup includes the entire original contents of your computer s hard drive including Windows and all factory loaded software and drivers Using this backup will restore your computer to the same state as when you purchased it while giving you an option to retain all settings and personal data Note Since the recovery backup requires at least 16 GB of storage after formatting it is recommended to use a USB drive with a capacity of 32 GB or larger 8 Recovery 1 From Start type Recovery and then click Packard Bell Recovery Management in the list of apps Packard Bell Recovery Management Welcome to Packard Bell Recovery Management EY Restore Factory Settings J Customized Restore Retain User Data Fane Wa 2 Click Create Factory Default Backup The Recovery Drive window opens Create a recovery drive ubleshoot problems with your PC even if it can t artition you can also copy it to the recovery drive PC aay te feccvey sation fm the FC tothe ecovery dive Make sure Copy contents from the recovery partition to the recovery drive is selected This provides the most complete and safest recovery backup 3 Plug in the USB drive then click Next Recovery 9 e Since the recovery backup requires at least 16 GB of s
31. g devices when the computer is in Hibernate or turned off Additionally you can use a USB hub to connect multiple devices to a single USB port Important When removing a USB storage device you should right click on the USB icon in the Windows task bar and select Eject lt device gt to tell the operating system to stop using the device before removing it Failure to do this may result in data loss or damage to your peripheral 34 Frequently asked questions FREQUENTLY ASKED QUESTIONS The following is a list of possible situations that may arise during the use of your computer Easy solutions are provided for each one I turned on the power but the computer does not start or boot up Look at the power indicator e If itis not lit no power is being supplied to the computer Check the following e If you are using on the battery it may be low and unable to power the computer Connect the AC adapter to recharge the battery pack e Make sure that the AC adapter is properly plugged into the computer and to the power outlet e If itis lit check the following e Is adisc in the optical drive Remove it and press lt Ctrl gt lt Alt gt lt Del gt to restart the system e Do you have a USB storage device USB disk or smartphone plugged into your computer Unplug it and press lt Ctrl gt lt Alt gt lt Del gt to restart the system Nothing appears on the screen The computer s power managemen
32. h your PC will attempt to retain your files user data but will reinstall all software and drivers Software installed since you purchased your PC will be removed except software installed from the Windows Store See Refresh your PC from the recovery backup on page 20 Reset your PC from the recovery backup Important Reset your PC will erase all files on your hard drive 1 The Reset your PC window opens id apps will be removed ll be changed back to their defaults Images for reference only 2 Click Next 3 Select the operating system to recover normally only one option is available 4 Choose to keep any changes to the hard drive a lf you have deleted the recovery partition or otherwise changed the partitions on the hard drive and want to keep these changes select No b To completely restore your computer to Factory Settings select Yes 5 Choose how to erase your files 20 Recovery a Just remove my files quickly erases all files before restoring your computer and takes about 30 minutes b Fully clean the drive completely cleans the drive after each file is erased so no files can be viewed after the recovery Cleaning the drive takes much longer up to 5 hours but is much more secure as old files are completely removed 6 Click Reset 7 After the recovery has finished you can start using your computer by repeating the first start process Refresh your PC from the recovery backup 1 The
33. ill take some getting used to so we ve created a few pointers to help you get started How do get to Start Press the Windows key click the Start button on the desktop taskbar or move your cursor into the upper right hand corner of the screen and click the Start charm Where s the Start button The Start button will appear in the desktop taskbar Clicking it will open Start where you can launch apps How do I see all of my apps Click the arrow icon that appears at the bottom of Start when you move your cursor Can make the All apps view the default for Start Yes you can just follow these steps 1 Go to the desktop 2 Right click the taskbar and select Properties from the menu that opens 3 From the Navigation tab check Show the Apps view automatically when I go to Start What are Charms Charms allow you to perform useful functions such as sharing content turning off your PC or changing settings How do I access the charms Move your cursor into the upper right hand corner of the screen Frequently asked questions 39 Can boot directly to the desktop Yes you can just follow these steps 1 Go to the desktop 2 Right click the taskbar and select Properties from the menu that opens 3 From the Navigation tab check Go to the desktop instead of Start when sign in How do I jump between apps Move your cursor to the upper left hand corner of the screen and click the thumbnail of th
34. ing from Windows Recovering from a recovery backup 18 Connecting to the Internet 21 Connecting with a cable 21 Built in network feature cceeeeeeeeees 21 BIOS utility 22 Boot SEQUENCE cceeeeeeeeteteeeteeees 22 Setting passwords ceeeeeeeeeeeeeee 22 Securing your computer 23 Using passwords 23 Entering paSSwords ccceeseeeeeeeeees 23 Power management 25 SAVING POWEL c ccceeeceeeeeseeeeeeteeeeeeee 25 Ports and connectors 27 Information on USB 3 0 27 Rear panel audio ports 28 Memory card reader 29 Connectivity Options eeeeeeees 29 Video and audio connectors 31 HDMI 32 Universal Serial Bus USB 33 Frequently asked questions 34 Requesting service s es 36 Tips and hints for using Windows 8 1 38 How do get to Start What are Charms Can boot directly to the desktop 39 How do jump between apps How do turn off my computer How do unlock my computer How do personalize my computer 40 Where are my appS ceeeee What is a Microsoft ID account 43 How do add a favorite to Internet Explore oa a eee 44 How do check for Windows updates 44 Where can get more information 44 Troubleshooting ceccceeeeeeeeeeesees Troubleshooting tips Error messages iinei Interne
35. ing you to choose the keyboard layout 2 Several options are now presented Click Troubleshoot 3 Click either Refresh your PC or Reset your PC 2 Note Refresh your PC enables you to restore your computer to the default factory condition with files intact Reset your PC completely removes all your files and resets your computer to factory settings 4 Click Next The process will take several minutes Customized Restore with Packard Bell Recovery Management 1 Click Customized Restore Retain User Data 4 Packard Bell Recovery Management Welcome to Packard Bell Recovery Management y Settings puter to its factory default status A All dat ve C will be Apps you installed from discs or wel A list of removed apps will be saved Cancel Images for reference only 3 Click Next then Refresh 18 Recovery 4 The recovery process begins by restarting your computer then continues by copying files to your hard drive This process takes about 30 minutes Recovering from a recovery backup To recover from a recovery backup on a USB drive 1 Find your recovery backup 2 lf your computer does not have a built in keyboard make sure a keyboard is attached to your computer 3 Plug in the USB drive and turn on your computer 4 If itis not already enabled you must enable the F12 Boot Menu a Press lt F2 gt when starting your computer b Use the left or right arrow keys to select the Main menu c
36. ion immediately or else something bad will happen Don t take the bait Don t respond to email messages that ask for personal information Legitimate companies will not use email messages to ask for your personal information When in doubt contact the company by phone or by typing in the company Web address into your Web browser Don t click on the links in these messages as they make take you to fraudulent malicious Web sites e Steer clear of fraudulent Web sites used to steal personal information When visiting a Web site type the address URL directly into the Web browser rather than following a link within an email or instant message Fraudsters often forge these links to make them look convincing A shopping banking or any other Web site where sensitive information should have an S after the letters http i e https www yourbank com not http www yourbank com The s stands for secure and should appear when you are in an area requesting you to login or provide other sensitive data Another sign that you have a secure connection is the small lock icon in the bottom of your web browser usually the right hand corner e Pay attention to privacy policies on Web sites and in software It is important to understand how an organization might collect and use your personal information before you share it with them e Guard your email address Spammers and phishers sometimes send millions of messages to email addresses that may
37. l on the plug The total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using an extension 6 First things first cord Also the total current rating of all equipment plugged into a single wall outlet should not exceed the fuse rating Cleaning and servicing When cleaning the computer follow these steps 1 Turn off the computer 2 Disconnect the AC adapter 3 Use a soft moist cloth Do not use liquid or aerosol cleaners If either of the following occurs e The computer has been dropped or the body has been damaged e The computer does not operate normally See Frequently asked questions on page 62 Recovery 7 RECOVERY If you are having trouble with your computer and the frequently asked questions see Frequently asked questions on page 62 do not help you can recover your computer i e return it to an earlier state This section describes the recovery tools available on your computer Packard Bell provides Packard Bell Recovery Management which allows you to create a recovery backup a drivers and applications backup and to start recovery options either using Windows tools or the recovery backup Note Packard Bell Recovery Management is only available with a pre installed Windows operating system Q Important We recommend that you create a Recovery Backup and Drivers and Applications Backup and as soon as possible In certain situations a
38. lways on connection that runs over the phone line As DSL and phone do not use the same frequencies you can use your telephone at the same time you are connected to the Internet this requires a micro filter on each telephone socket to avoid interference To be eligible for DSL you must be located near an DSL equipped phone exchange service is sometimes unavailable in rural areas Connection speeds vary depending on your location but DSL generally provides very fast and reliable Internet connection As the connection is always on it is generally charged at fixed monthly rates Note A DSL connection requires an appropriate modem A modem is usually provided by the ISP when you register Many of these modems include an router that provides network and Wi Fi access Cable A cable connection provides fast and always on Internet service via a cable television line This service is generally available in large cities You can use your telephone and watch cable TV at the same time you are connected to the Internet 3G WWAN or Wireless Wide Area Network Network connections A LAN Local Area Network is a group of computers for example within an office building or home that share a common communications line and resources When you set up a network you can share files peripheral devices such as a printer and an Internet connection You can set up a LAN using wired technologies such as Ethernet or wireless
39. nternational Travelers Warranty ITW Your computer is backed by an International Travelers Warranty ITW that gives you security and peace of mind when traveling An ITW passport came with your computer This passport contains all you need to know about the ITW program A list of available authorized service centers is in this handy booklet Read this passport thoroughly Frequently asked questions 37 Always have your ITW passport on hand especially when you travel to receive the benefits from our support centers Attach your proof of purchase to the ITW passport If the country you are traveling in does not have an Packard Bell authorized ITW service site you can still get in contact with our offices worldwide Please visit www packardbell com Before you call Please have the following information available when you call Packard Bell for online service and please be at your computer when you call With your support we can reduce the amount of time a call takes and help solve your problems efficiently If there are error messages or beeps reported by your computer write them down as they appear on the screen or the number and sequence in the case of beeps You are required to provide the following information Name Address Telephone number Machine and model type Serial number Date of purchase 38 Frequently asked questions Tips and hints for using Windows 8 1 We know this is a new operating system that w
40. olumns at the same time Note This function is limited to devices with a screen resolution higher than 1366 x 768 pixels Can I show my desktop apps first Yes you can just follow these steps 1 Go to the desktop 2 Right click the taskbar and select Properties from the menu that opens 3 From the Navigation tab check List desktop apps first in the Apps view when it s sorted by category What is a Microsoft ID account A Microsoft account is an email address and password that you use to sign in to Windows You can use any email address but it is best if you choose the one you already use to communicate with friends and sign in to your favorite websites When you sign in to your PC with a 44 Frequently asked questions Microsoft account you ll connect your PC to the people files and devices you care about Do need one You do not need a Microsoft ID to use Windows 8 1 but it makes life easier because you can sync data across different machines you sign in to using a Microsoft ID How do I get one If you ve already installed Windows 8 1 and didn t sign in with a Microsoft account or you don t have a Microsoft account and want to get one move your cursor to the upper right hand corner of the screen and click Settings gt Change PC settings gt Accounts gt Connect to a Microsoft account and follow the onscreen instructions How do add a favorite to Internet Explorer Internet Explorer 10 doesn t h
41. onfiguration program built into your computer s BIOS Your computer is already properly configured and optimized and you do not normally need to run this utility However if you encounter configuration problems you may need to run it To activate the BIOS utility press lt F2 gt during the POST while the computer logo is being displayed Boot sequence To set the boot sequence in the BIOS utility activate the BIOS utility then select Boot from the categories listed at the top of the screen Setting passwords To set a password on boot activate the BIOS utility then select Security from the categories listed at the top of the screen Find Password on boot and use the lt F5 gt and lt F6 gt keys to enable this feature Important The BIOS utility may not recognize some wireless keyboards and mice If you encounter this situation please use a USB or PS 2 keyboard and mouse Securing your computer 23 SECURING YOUR COMPUTER Your computer is a valuable investment that you need to take care of Learn how to protect and take care of your computer Using passwords Passwords protect your computer from unauthorized access Setting these passwords creates several different levels of protection for your computer and data e Supervisor Password prevents unauthorized entry into the BIOS utility Once set you must enter this password to gain access to the BIOS utility See Setting passwords on page 22 e User
42. re distribute viruses or malicious programs Each connection to your computer is monitored programs that attempt to receive information without your permission are detected and the firewall will display an alert You can then decide if you will allow the connection if the connection is to a program you are currently using then normally you would allow it i e a game connecting to a multi player server or an encyclopaedia making a content update How to protect your computer Cybercrime prevention can be straight forward when armed with a little technical advice and common sense many attacks can be avoided In general online criminals are trying to make their money as quickly and easily as possible The more difficult you make their job the more likely they are to leave you alone and move on to an easier target The tips below provide basic information on how you can prevent online fraud Internet and online security 53 Keep your computer current with the latest patches and updates One of the best ways to keep attackers away from your computer is to apply patches and other software fixes when they become available By regularly updating your computer you block attackers from being able to take advantage of software flaws vulnerabilities that they could otherwise use to break into your system While keeping your computer up to date will not protect you from all attacks it makes it much more difficult for hackers to gain acce
43. recommended course of action CMOS battery bad Contact your dealer or an authorized service center CMOS checksum Contact your dealer or an authorized service error center Insert a system bootable disk then press lt Enter gt to reboot Press lt F2 gt during POST to enter the BIOS Disk boot failure equipment utility then press Exit in the BIOS utility to configuration error reboot Hardaisk O sior Contact your dealer or an authorized service center Hard disk 0 Contact your dealer or an authorized service extended type error center Contact your dealer or an authorized service I O parity error bonne 46 Frequently asked questions Keyboard error orno Contact your dealer or an authorized service keyboard connected center Keyboard interface Contact your dealer or an authorized service error center Kamon eae Press lt F2 gt during POST to enter the BIOS ry utility then press Exit in the BIOS utility to mismatch reboot If you still encounter problems after going through the corrective measures please contact your dealer or an authorized service center for assistance Internet and online security 47 INTERNET AND ONLINE SECURITY First steps on the net Protecting your computer It is vital to protect your computer from viruses and attacks over the Internet see Security on page 51 A comprehensive Internet security program is offered when you first start your computer You should activate
44. screen slideshow 1 Move your cursor to the upper right hand corner of the screen and click Settings gt Change PC settings gt PC amp devices gt Lock screen 2 Move the slider to On and select if the slideshow should be played while the computer is running on battery power 3 Click Add a folder and open the folder you wish to use your Pictures folder will open by default Click Use this folder gt OK 4 You can see the list of folders under Add a folder Select a folder name and click Remove to remove the folder from the lock screen slideshow 5 Change the other settings to suit your needs How do I personalize my computer You can personalize Start with a different background image or by arranging the tiles to suit your personal needs To change the background move your cursor to the upper right hand corner of the screen and click Settings gt Change PC settings gt Personalize Click Start screen at the top of the page and select a color and image Frequently asked questions 41 How do I set the alarm Your computer can act as an alarm clock Start typing Alarms to search for the Alarms app 1 Set the time using the sliders on the left hand side of the screen 2 Select AM or PM 3 Choose which days the alarm should go off 4 Select the notification 5 Save the alarm by clicking the Save icon in the upper right hand corner Delete Save Note The alarm will only sound if your computer is awake
45. ss to your system blocks many basic and automated attacks completely and might be enough to discourage less determined attackers so they will give up and look for a more vulnerable computer elsewhere More recent versions of Microsoft Windows and other popular software can be configured to download and apply updates automatically so that you do not have to remember to check for the latest software Taking advantage of auto update features in your software is a great start toward keeping yourself safe online Protect your computer with security software Several types of security software are necessary for basic online security Security software essentials include firewall and antivirus programs A firewall is usually your computer s first line of defense it controls who and what can communicate with your computer online You could think of a firewall as a sort of policeman that watches all the data attempting to flow in and out of your computer on the Internet allowing communications that it knows are safe and blocking bad traffic such as attacks from ever reaching your computer The next line of defense many times is your antivirus software which monitors all online activities such as email messages and Web browsing and protects an individual from viruses worms Trojan horse and other types of malicious programs Your antivirus and antispyware software should be configured to update itself and it should do so every time you connec
46. t and online security First steps on the net n Protecting your Computer eseeeeseeeeeee Choose an Internet Service Provider Network connections Surf the Net Security Playing Blu Ray or DVD movies 58 4 First things first FIRST THINGS FIRST We would like to thank you for making this Packard Bell desktop computer your choice for meeting your computing needs Your guides To help you use your Packard Bell desktop computer we have designed a set of guides First off the Setup Guide helps you get started with setting up your computer The Quick Guide introduces you to the basic features and functions of your new computer For more on how your computer can help you to be more productive please refer to the User s Manual This guide contains detailed information on such subjects as system utilities data recovery expansion options and troubleshooting In addition it contains general regulations and safety notices for your desktop computer It is available from the desktop double click the Help icon and click User s Manual in the menu that opens Basic care and tips for using your computer Turning your computer on and off To turn the power off do any of the following e Use the Windows shutdown command Press the Windows key lt C gt click Settings gt Power then click Shut Down If you need to power down the computer for a short while but don t want to completely shut it down you
47. t come pre installed on your computer follow the instructions provided with the device If you are reinstalling using Windows and the recovery information stored on your computer 1 From Start type Recovery and then click Packard Bell Recovery Management in the list of apps 2 Click Reinstall Drivers or Applications Recovery 13 3 You should see the Contents section of the Packard Bell Resource Center Packard Bell Resource Center Contents Manuals O O A O O O O O A Images for reference only 4 Click the install icon for the item you want to install then follow the onscreen instructions to complete the installation Repeat this step for each item you want to reinstall If you are reinstalling from a Drivers and Applications Backup on a DVD or USB drive 1 Insert the Drivers and Applications Backup into the disc drive or connect it to a free USB port e If you inserted a DVD wait for Packard Bell Resource Center to start If Packard Bell Resource Center does not start automatically press the Windows key lt E gt then double click on the optical drive icon e If you are using a USB drive press the Windows key lt E gt then double click on the drive that contains the backup Double click on ResourceCenter 14 Recovery 2 You should see the Contents section of the Packard Bell Resource Center GJ Packard Bell Resource Center Contents Manuals O O A O O O O O O
48. t system automatically blanks the screen to save power Press any key to turn the display back on If pressing a key does not turn the display back on three things might be the cause e The brightness level might be too low Press lt Fn gt lt p gt increase to adjust the brightness level e The display device might be set to an external monitor Press the display toggle hotkey lt Fn gt lt F5 gt to toggle the display back to the computer e If the power LED is flashing the computer may be in Sleep or Hibernate mode Press and release the power button to resume No audio is heard from the computer Check the following Frequently asked questions 35 e The volume may be muted Look at the volume control speaker icon in the taskbar If it is crossed out click the icon and deselect the Mute all option e The volume level may be too low Check the volume from the volume control speaker icon in the taskbar You can also use the volume control buttons to adjust the volume If headphones earphones or external speakers are connected to the headphone jack on the computer the internal speakers automatically turn off want to eject the optical drive tray without turning on the power There is a mechanical eject hole on the optical drive Simply insert the tip of a pen or straightened out paperclip into the hole and push to eject the tray The keyboard does not respond Try attaching an external keyboard to a
49. t to the Internet Integrated security suites such as Norton Internet Security which combine firewall antivirus antispyware with other features such as antispam and parental controls have become popular as they offer all the security software needed for online protection in a single package Many people find using a comprehensive security suite an attractive 54 Internet and online security alternative to installing configuring and updating several different types of security software A complete version of Norton Internet Security is pre installed on your Packard Bell system It includes a free trial subscription to protection updates Make sure you Activate it Choose strong passwords and keep them safe Passwords are a fact of life on the Internet today we use them for everything from ordering flowers and online banking to logging into our favorite airline Web site to see how many miles we have accumulated The following tips can help make your online experiences secure e Selecting a password that cannot be easily guessed is the first step toward keeping passwords secure and out of the wrong hands Strong passwords have eight characters or more and use a combination of letters numbers and symbols e g Avoid using any of the following as your password your login name anything based on your personal information such as your last name and words that can be found in the dictionary especially password Try to
50. torage after formatting it is recommended to use a USB drive with a capacity of 32 GB or larger a Recovery Drive Select the USB flash drive drive must be able to hold at least 16 GB and everything on the drive will be deleted Avai ilable drive s EA temal drive 1 4 You will be shown the backup progress on the screen 5 Follow the process until it completes 6 After creating the recovery backup you can choose to delete the recovery information on your computer If you delete this information you can only use the USB recovery backup to restore your computer if you lose or erase the USB drive you cannot restore your computer 7 Unplug the USB drive and label it clearly Important Write a unique descriptive label on the backup such as Windows Recovery Backup Make sure you keep the backup in a safe place that you will remember Creating a drivers and applications backup To create a Drivers and Applications Backup that contains the factory loaded software and drivers needed by your computer you 10 Recovery may use either a USB storage drive or if your computer features a DVD recorder one or more blank recordable DVDs 1 From Start type Recovery and then click Packard Bell Recovery Management in the list of apps ery Management your system To begin select the task you want to perform Please Restore Factory Settings J Customized Restore Retain User Data THE _
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