User Manual – Venue Walk-In System
Contents
1. 1 Select the sub venue name and tab the go button It will display the ticket category available with selected sub venue name 2 The add sign available on the ticket category will provide the option to add the new number of tickets in the existing selected category Here the ticket numbers can be entered with selection of numbers through virtual keyboard Delete option will delete the single digit Reset will get the entire digit to be removed from the tab Enter close option with close this small window Dusen Tourism do Page 14 User Manual Venue Walk In System Enter Number of ticket 1 2 3 5 6 7 8 9 o Delete Enter Reset 3 The minus sign on the ticket category will delete out the ticket category details being selected and made available in the below window This table provides the ticket category details as selected 5 Itrefers to get the selected ticket category to be printed in wristband format or Flat ticket format 6 Print option refers to print the selected ticket and cancel will take back the user to home page On selection of print a new window gets open as a summary for the selected tickets and allow user to fill the further payment details Where in the auto selected payment option shall be Cash however user can switch it to credit card as well If payment being made through cash then no payment information is required however while payment being made through CC system needs to have the cr2. 2 Application Screens 2 1 User Login Screen This screen gives the authority to login only the registered establishment POS users Put registered user ID to login the application Put registered password to login the application Click the yellow colored login button Option to select the language in which user would like to see the further application As per the standard template it can be either in English or Arabic SIN JA Dusen Tourism 4 amp gt LuuwL Page 3 User Manual Venue Walk In System English a Di sm 2 REG UD CD GOVERNMENT OF DUBAI Tourism ad sluul Registered Users Login here S vate ee a A lt LK KS Arc a team 11 yy NW TUL a gt T mw a X E W A 81 ze st ee 2 2 Login Page It will provide the list of sub venues pertaining to the specified establishment It will provide the list of ticket categories organized by the aforesaid establishment Manage user will provide the option to create a new POS user It will allow the admin establishment POS user to issue new tickets Provides the option to view the report for ticket sale report Invoice report a gt i 57 Dusen Tourism do Page 4 User Manual Venue Walk In System Welcome Pradipti Kashyap Establishment Administrator My Profile Logout English Eu ja DyBR en Tourism a suull GOVERNMENT OF DUBAI Dusen User
3. Manual Venue Walk In System 2 2 1 Manage Sub venues 1 It will take user back to home screen 2 It provide the details of sub venues which includes the sub venue name capacity of the sub venue sub venue creation date permit date start and end and sub venue permit status 3 Provide the way to manage the ticket categories for event wherein the user can either search the existing ticket details or add new ticket category It provides the details to manage the user It provides the screen to issue the tickets Provides the way to get the reports 2 E It provides the option to get back to previous screen or to home screen ORF Dus IT Tourism do Page 6 Dusen User Manual Venue Walk In System Welcome Pradipti Kashyap Establishment Administrator My Profile Logout English Es ja Tourism sluull GOVERNMENT OF DUBAI Home SubVenues Ticket Design Users Issue Ticket Reports i eins q kustan i Teen n 7 eo T Wi W Wi i i alt Sub Venues Details Establishment Name ARAS GUEST HOUSE License Number 225661 Sub Venue Name Capacity Submission Date Permit Start Permit End Permit Status Test Regal 07 04 2014 18 06 03 04 2014 13 16 07 10 2014 00 00 00 06 01 2016 00 00 00 Dance Room 21 03 2014 14 10 Dance Room O0 21 03 2014 14 10 hjnsd 21 03 2014 14 08 My Test Venue 16 03 2014 08 23 Reject Venue 13 03 2014 14 37 Sample Venue 13 03 20
4. 00 00 Issued Mr Chandra Kumar SILVER Music Room LXET00005 04 03 2014 400 00 Issued Mr Chandra Kumar SILVER Music Room COYU00006 04 03 2014 400 00 Issued Mr Chandra Kumar SILVER Music Room LIKN00007 04 03 2014 250 00 Issued Mr Chandra Kumar BRONZE Music Room UFYH00008 04 03 2014 250 00 Issued Mr Chandra Kumar BRONZE Music Room KAIFNNNNI 1N4 N3 2N14 650 NN Issued Mr Chandra Kumar Gon Music Ranm E 4 Clicking on save icon displays the availability of exporting the report to PDF Excel 119 avn Tourism dsluul Page 19 User Manual Venue Walk In System Invoice Payment steps Go to Invoice Reports Under reports Tab Registeration Requests t Regissterabon Categories m Pending E Completed Copyright 2014 This s ie ds maintained by Dubai Department of Tourism amp Commerce Marketing ESTES COR ERA EST cor DE ERA di Ticket Sales Report Copyright 2014 This ste ts maintained by Dubai Depariment of Tourism E Commerce Marketing Choose the invoice which you would like to settle and Click on Pay Invoice Report Search From To Status Establishment Mame invoice Mumber Feid Pending Overdus invoice Number Imre Date 202522841 28 02 2015 202533047 30 04 2025 2015429534 29 04 2015 201552069 28 05 2025 201542954 201552872 203542967 07 552895 Tourism amp sluull 29 04 2045 28 05 2015 29 04 2025 28 05 2035 Fegeileraton 1651 m Regiserabon M Welcome Mr Mohamed Alsh
5. 14 14 36 Displaying items 1 10 of 11 Manage Ticket Categories Name of the establishment and valid license number for the establishment Provides the filter criteria for the selected sub venue available in the aforesaid establishment Provides the ticket details which include the name of ticket category establishment s sub venue name price of the ticket Status of the ticket submission date amp option to edit delete the ticket record It provides the way to search any selective record Example User A wants to see the ticket details pertaining to some specific venue then user should select the sub venue name and apply the search key This function will provide the tabular details of the selective sub venue to user Cancel will take back the user to the home page Provides the option to add the new ticket category Provides the page number display i e user is referring to which page for the aforesaid ticket details Dusen Tourism do Page 7 User Manual Venue Walk In System 7 Provides the information about records being displayed at page one and thereafter Welcome Pradipti Kashyap Establishment Administrator My Profile Logout English Ea ja DB aus Tourism dsluulli GOVERNMENT OF DUBAI a i J E Ea k NM i L E D m r Home SubVenues Ticket Design Users Issue Ticket Reports j N ran ni Ticket Design Establishment Name ARAS GUEST HOUSE License Num
6. AI Regular 375 FAIRMONT DUBAI 137 27400 00 2740 00 Establishment Regular Details Establishment FAIRMONT DUBAI FAIRMONT DUBAI FAIRMONT DUBAI FAIRMONT DUBAI FAIRMONT DUBAI FAIRMONT DUBAI FAIRMONT DUBAI FAIRMONT DUBAI FAIRMONT DUBAI FAIRMONT MIEKAT Ticket ID Z14455000400 ZX8145311100 WS6427 764600 EK6827127000 EY6827329800 146827532600 CG6827735400 PP6627936200 IP6323141000 WV6826343500 Serial Issue Date 04 01 2015 06 01 2015 06 01 2015 07 01 2015 07 01 2015 07 01 2015 07 01 2015 07 01 2015 07 01 2015 07 01 2015 Category Regular Regular Regular Regular Regular Regular Regular Regular Regular Regular Amount AED 300 00 300 00 300 00 300 00 300 00 300 00 300 00 300 00 300 00 300 00 Venue Name CAVALLI CLUB CAVALLI CLUB CAVALLI CLUB CAVALLI CLUB CAVALLI CLUB AVALLI LUB AVALLI LUB AVALLI LUB AVALLI LUB CAVALLI PETI selaciaa ao Ticket Status Issue lssued Issued Issue Issue lssued Issue Issued Issued By Ahmed Mohy Ahmed Mohy ullan n Invoiced Yes No Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Invoice ID 201512839 201512839 201512839 201512839 201512839 201512839 201512839 201512839 201512839 201512839 2 It provides an option to extract the invoice report for paid unpaid and overdue invoices for
7. User Manual Venue Walk In System Venue walk in Establishment Admin POS User User Manual Dusen Tourism do Page 1 User Manual Venue Walk In System 1 JGencrarOVen IE nee ainda oa 3 1 1 Venue Walk In Mod le anne anne 3 1 2 Venue Walk in Establishment Admin ccccccccccccsssseeececeessaeeuseeececeessaeeeseeeeceeesseaaaseeceseeseaeeees 3 1 3 VENUE Walk in POS User nee Ea 3 2 PRIN ANON SERE ENS as on seu ate a SO SD DO ee do dn 3 21 USC LOC IN S CICC ee ee anne TE een 3 22 LOB E LE 4 2 2 1 Manage UD VERWIES ee es A CU ee ee eee 6 2 22 Manse Ticker CAL DONES assinado spa ee 7 225 Manage USer um os sessa da EaD Kas orando ee 11 2 2 4 S SUS TICKET T 14 2 2 5 REDOR cassia io PENSE papa DRT ee ee ee 16 Dusen Tourism sluul Page 2 User Manual Venue Walk In System 1 General Overview 1 1 Venue Walk in Module Refers to Walk in ticketing system used by Establishments 1 2 Venue Walk in Establishment Admin The primary function of establishment user is to manage the sales users in the system Here the admin have rights to view the sales reports for event tickets view the invoices generated for those tickets Each establishment can have one admin establishment user 1 3 Venue Walk in POS User The primary function of POS user is to issue tickets for specific sub venues POS user has the rights to view the sales reports for event tickets view the invoices generated for those tickets
8. abs to perform the action Cancel and Add new user 1 Cancel button will direct back the user to home screen 2 Add new user button provides the option to add the new user On click of this button user will land to a new screen Manage Users Establishment Name ARAS GUEST HOUSE License Number 225661 1 Cancel Add New User 2 Last Name Username Phone Action First Name Badal1 Kumarl badali kumar1160 Badal Kumar2 wns com 7898797879 Ei ii bbbc bbb bbbc bbb184 bbb bbb ccc 0000000000 Ej i bhushan kumar bhushan kumar83 mohammad khalid wns com 7874541111 B i Chetana Pahuwani chetana pahuwani199 tausif sayeed wns com 7474663956 Ei m chetana pahuwani chetana pahuwani200 tausif sayyed wns com 4685365465 Ei i il li 11 11183 amit sharma66 wns com 0000000000 Ej i M R m r168 manal rayess gmail com 0506341600 Ei ii Manal Al raysee manal alraysee165 manal rayes dubaitourism ae 1111111111 Ei m Nidhi Test nidhi test193 test yahoo com 9191919191 i Nidhi Mehta nidhi mehta194 nidhi mehta wns com 9199996189 5 f 1 2 on Displaying items 1 10 of 18 Screen 2 3 2 Manage User gt Manage User Add New User gt User Information This screen is useful to add a new user to establishment and then provide the privileges to the user to view the reports Auto populated sub venue name will be displayed amp user needs to select one out of them Provide the tittle for the user Provide the first and last name of the user Email and address belongs t
9. all the issued tickets Dusen Tourism do Page 18 User Manual Venue Walk In System Invoice Report Search From 05 02 2014 To 25 11 2014 E Status DA Establishment Name ARAS GUEST HOUSE Count of Invoices Paid Pending Overdue Select Invoice Number Invoice Date Due Date Status Ticket Amout AED Ticket Count 2014 4 609 09 04 2014 23 04 2014 Pending 926500 00 1866 O 2014 4 618 10 04 2014 24 04 2014 Pending 3350 00 20 LJ 2014 4 624 15 04 2014 29 04 2014 Pending 3600 00 14 Sm 1 Displaying items 1 3 of 3 3 Clicking on any invoice number system display the tickets involved in this invoice Invoice Details Report id 4 fi of2 b DI lt XML file with report data ARAS GUEST HOUSE PDF MHTML web archive Establishement Name Invoice ID 2014 4 609 Status Pending Excel 23 04 2014 TIFF file Word Invoice Date 09 04 2014 Due Date Total Amount 926500 00 Total DTCM Fee Amount 102267 50 10 AED Knowledge Fee Venue Name Total Amount Fee Amount Music Room 926000 00 10206750 Regal 500 00 200 00 Ticket ID Issue Date Ticket Amount Ticket Status Issued By Category Name Venue Name AED LINK00001 04 03 2014 250 00 Issued Mr Chandra Kumar BRONZE Music Room OHCD00002 04 03 2014 250 00 Issued Mr Chandra Kumar BRONZE Music Room KRLP00003 04 03 2014 650 00 Issued Mr Chandra Kumar GOLD Music Room TBRC00004 04 03 2014 4
10. armali Back Office My Poofil Logout English Zs Due Date D5SfDS 2Zois Bt fos 2015 ma rOS 2015 D2 05 2015 Ba fos 2015 mn2 05 2015 Gt KOS 2015 D2 DEr20is Dus Tourism A al suc BI Ticket Amout APD Ticket Count H 49200 00 106100 00 BEGOOD DO 75350 00 247980 0 0 667900 00 44915 00 149980 00 Displaying items 1 10 of 59 Page 20 User Manual Venue Walk In System Choose the payment type cash or cheque For check you need to fillthe check details and attached the scan copy of the cheque Sr Mn Fee Type Fee Amourmt Total Attachment Sire K B ap Dee bebe a 7656 80957 03125 Displaying emas 1 1 Sf 1 Print Rereipt Establishment Name FAIRMONT DUBAI Invoice Mu mies 201512539 License 529527 Irnsosce Date 200172015 4 40647 AN Category HOTEL Due Date KOT 12 0000 AM Establishment Grade 5 STAR Fee Type Fee Amount DTOM Fes A 1370000 SS Ss Total 11260 00 Select the payment types Copyright 2014 This sie ts maintained by Dubai Department of Tourism Commerce Marketing Print receipt and pay the mode of payment at DTCM Casher and collect the Payment receipt from the casher Dusen Tourism d lluull Page 21
11. ber 225561 ler Veni 3 Search Add New Category Ticket Category Name Venue Name Ticket Price Status Submission Date Special Music Room 200 Approved 13 04 2014 15 17 E m Catl Regal 500 Approved 13 11 2014 12 36 E m Regular Music Room 150 Approved 29 09 2014 12 51 E m Cat Regal 100 Approved 30 09 2014 12 05 Ei m Cat3 Regal 1000 Approved 30 09 2014 12 08 E m Regal Regal 500 Approved 14 10 2014 14 58 E m w Displaying items 1 10 of 13 2 2 2 1 Add New category and Ticket design approval Add New category On click of add new category in Ticket design screen user will land to Add ticket Category screen 1 Selection of sub venue name where event will be organized Provide a name for category which needs to be added created as new The price chargeable for said category Option to download an existing ticket template Provide an establishment logo on click of select button an option to browse will open through which a logo can be attached from any available file in the system 6 Flat Ticket It will provide the details to be published at flat ticket which will includes a gt Dusen Tourism 4 lluull Page 9 User Manual Venue Walk In System Test for ticket ticket subtext if needs to be published since it s a non mandatory field comments if any 7 Submit the details for tickets 8 Publish view the ticket preview 9 Cancel option will take user back to home screen Ticket design app
12. edit card holder name and card number to track the ticket payment details further Dusen Tourism do Page 15 User Manual Venue Walk In System Category Count Ticket Price hhhh 1 55 Ladies Nig 1 300 Total 2 355 Select hs payment type Select the payment type e Cash Ocred it Card Card Holder Name Po Card Po 2 2 5 Reports It provides the option to view the reports for ticket sale report invoice report and violation report Duel Jai Tourism dsl uull Page 16 User Manual Venue Walk In System Welcome Pradipti Kashyap Establishment Administrator My Profile Logout English Es ja DyBRI e Tourism a sluull GOVERNMENT OF DUBAI Ae i i a ur on H ms ws P Home SubVenues Ticket Design Users issue Ticket Reports a Fy a Ticket Sales Invoice Report Report 1 Ticket sale report will provide the option for admin to view the actual ticket sales report for the aforesaid establishment for the specified tenure of the selected sub venue Ticket Sales Report Fem ml Establishment ARAS GUESTHOUSE Venue Category Sort By Duysal Tourism do Page 17 User Manual Venue Walk In System The details customer sees in ticket sales report Ticket Sales Report Summary Establishment Total Count of Tickets Returned Tickets Total Amount AED 112500 00 DTCM Fee Amount AED 11250 00 Establishment Category Issued In FAIRMONT DUB
13. o user Option to select the actual privileges to be given to user JE ae ee Click of submit will provide the login credentials of aforesaid user amp thereafter the user will be eligible to issue the tickets Below message will be displayed on click of submit button Dus Tourism do Page 11 User Manual Venue Walk In System User created successfully Login credential is sent to email address provided 7 Cancel will take back the user to home screen User Information Establishment Name ARAS GUEST HOUSE Sub Wenue Name Regal Music Room Suffix First Name Last Name Email Address Telephone Number Ticket Sales Report Privileges Invoice Report Dusen Tourism dsluull Page 12 User Manual Venue Walk In System The POS user will get the credentials at registered email ID 2 our 1s mentioned below Usemame Password Applicable Regards Back Office Devartment of Tourism and Commerce Marketing At email POS user will get the one time password which needs to be changed once logged in to the screen for the first time Dusen Tourism do Page 13 User Manual Venue Walk In System 2 2 4 Issue Tickets Fiter by venue 3 Bo _ Print Establishment Name instead of Logo Flat Only Wristband 5 Flat Delete Category Count Total No records to display v a Cancel f Displaying items 0 0 of 0
14. roval Ticket Category Detail Establishment Name ARAS GUEST HOUS Venue Name Category Name Category Price Download ticket template Ticket Design Wristband Establishment Logo Flat Ticket Ticket Text Ticket Subtest Comments Comments raise to approv 8 E Preview ticket MR e Click on Preview ticket Wristband Preview Ticket Superb Tickets for music concert non printable non printable Category Superb Date 31 0ct 2014 08 49 Ticket 8 Price 2200 AED Thermal Ticket Preview Ticket Superb Tickets for music concert Trans No 0 a Category Superb Date 31 0ct 2014 08 49 te 31 0ct 2014 Price 2200 AED Selker Dusen Tourism do Page 9 User Manual Venue Walk In System e Edit the Preview ticket with Hotel name and venue name manually as below HOTEL NAME VENUE NAME Category Regular Ticket 123456789 Price 100 AED Regular Day 100 Date gat 22 Feb 2015 07 27 Trans Mo 45 Category No Date 22 Feb 2015 o 07 27 Red Square Regular Price 100 AED 123456789 Date i 22 Feb 2015 e Submit the Edited ticket design with ticket Art work to walk in dubaitourism ae Collect the Art Work from the Ticket supplier or Physical ticket scan copy armal side stub perforations Dusen Tourism d lluull Page 10 User Manual Venue Walk In System 2 2 3 Manage User At manage user screen we will be having two t
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