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“Modified Tender Document is attached herewith”

1. S State Name Own Address of Phone number of Email of Person in Size of No Franchise support centre Person in charge charge Manpower e Support Centre 1 Andhra Pradesh 2 Bihar 3 Chandigarh UT 4 Chhattisgarh 5 Delhi 6 Goa 7 Gujarat 8 Haryana 9 Himachal Pradesh 10 Jammu amp Kashmir 11 Jharkhand 12 Karnataka 13 Kerala 14 Madhya Pradesh 15 Maharashtra 16 Orissa 17 Puducherry 18 Punjab 19 Rajasthan 20 Sikkim 21 Tamil Nadu 22 Uttar Pradesh 23 Uttrakhand 24 West Bengal 25 Andaman amp Nicobar 26 Lakshadweep 27 Dadra Nagar amp Haveli 28 Daman amp Diu NORTH EAST 1 Assam 2 Arunachal Pradesh 3 Manipur Page 30 of 80 4 Meghalaya 5 Mizoram 6 Nagaland 7 Tripura Total In the case of Support Centre operated by franchisee enclose a copy agreement between the bidder and franchise in each such case For each support centre separate contact details like phone number and official e mail IDs should be provided General customer care phone number and e mail ID will not be considered ANNEXURE 9 BID SUBMISSION The bids should be submitted as under 1 Bid Submission On line Part Online bids complete in all respect must be uploaded on http eproc nicsi nic in latest by the time as mentioned in the Annex
2. Page 53 of 80 Virtual Tape Library VTL 10TB Technical XIII Sr Features Required Minimum Specification Mention Make amp Model of No the quoted product amp compliance 1 Capacity 10 TB raw using 1TB or higher SATA 7200 rpm HDDs Expandable up to 50 TB 2 Drives amp Slots Minimum 64 virtual drives and 2000 slots Ports Minimum of 2x8Gbps FC ports and 2x10Gbps Ethernet ports 3 Chassis Rack mountable Hot Swap Redundant Power Supply amp Cooling Fans 4 Speed Minimum Back up speed of 2TB per hour for the populated capacity Backup Library shall support Inline de duplication as well low bandwidth replication when replicating to DR location Required licenses for de duplication shall be part of the quote 5 Supported Drive types Shall be able to emulate LTO 4 LTO 5 LTO 6 media along with CIFS and NFS Share and block based backup using iSCSI FC CIFS NFS functionality 6 Management Software GUI and WEB based remote management Security software 7 OS Support LINUX WINDOW UNIX etc 8 Backup Software Should be compatible with major backup software supported Netbackup IBM Tivoli HP Data protector Networker Netvault Commvault etc 9 Warranty Support Five year on site comprehensive warranty support Page 54 of 80 Technical XIV Virtual Tape Library VTL 50TB Sr Features Required Minimum Specification No 1 Cap
3. Technical Item Technical Ill SAN System 100TB Raw Bidder s Name SI No Description Quote In Indian Rupees 1 Basic Cost 2 Excise Duty Custom duty 3 Sales Tax Vat 4 Installation Charges 5 Service Tax on Installation 6 Total Cost with 5 year on site warranty A 7 Upgrade Cost per 10TB RAW with SATA Disks B Inclusive of DAEs and required licenses 3 Upgrade Cost per 5TB RAW with SAS Disks c Inclusive of DAEs and required licenses 9 Upgrade Cost per 1TB RAW with Solid State Disks D Inclusive of DAEs and required licenses 11 License for storage based remote replication in E both SYNC and ASYNC mode 1 TB usable 12 Total Value TV 0 5 A 0 3 B C D 0 2 E Post Warranty Annual Maintenance Charge In of 13 basic cost Service Tax will be extra Multiplication Factor for Premium Warranty Support 14 with 99 95 uptime This factor will be used on Total Cost and Upgrade Costs to arrive at Premium Support Cost Percentage of the basic cost quoted at row 6 for 15 which foreign exchange is involved Import Impact Factor Page 61 of 80 Financial IV Technical Item Technical IV SAN System 250TB Raw Bidder s Name SI No Description Quote In Indian Rupees 1 Basic Cost 2 Excise Custom Duty 3 Sales Tax Vat 4 Installation Cha
4. Point on which Technical bids will be evaluated by Technical Evaluation Committee TEC are given below 1 All the Annexure would be evaluated during Technical Evaluation 2 The Bidders have to comply all the technical specifications requirements for each Annexure 3 The quoted Items will be physically evaluated at NICSI Vendor s works premises located anywhere in India or abroad Page 28 of 80 The bidders have to mention the make and model Version of all the proposed Systems and software quoted Self certified technical specifications data sheet compatibility matrix functionality report and reliability test report for each quoted items should be enclosed Only technically qualified bids shall be considered for Financial Evaluation ANNEXURE 6 VALIDITY o Item Value Validity of bids 120 days Validity of empanelment Two years from the date of empanelment Extension One More year alwln el 2 of rates Minimum Period for revision Three Months or Union Budget ANNEXURE 7 PANEL FORMATION Selection Criteria for deciding L1 Vendor and lowest unit rate for each item The lowest quoting vendor L1 will be determined as mentioned below 1 2 The Financial Bids of only technically qualified bidders will be opened in the presence of their representatives on a specified date and time duly notified Each equipment
5. copies of Articles of Byelaws and certificates of registration in case of registered co operative Societies partnership deed in case of partnership firm should be submitted Name the documents enclosed Provide address of registered office in India Page 23 of 80 Item Insert Value or check Reference of Enclosed Proof No list the box along with corresponding page numbers Specify years of It is mandatory that the bidder should have establishment in India had a registered office in India for at least 3 years from the date of publishing of this tender Companies that have not completed 3 years of establishment in India will be disqualified 12 The bidder if OEM not bidding directly List of trained should have on its roll of permanent engineers along with employees trained engineers certified by training completion the OEM for being trained on installation certificate provide by maintenance troubleshooting and repair the OEM Each of of the OEM s Data Centre products these documents must be signed by the bidder company s Head of HR 13 Bidder s undertaking on a notarized Rs Undertaking on Rs 100 non judicial stamp paper in support 100 non judicial that the bidder agrees to supply install stamp paper and provide maintenance support and warranty as per empanelment conditions and rate 14 Toconfirm in Yes or No whether the bidder falls under the Micro
6. 5 The bidder s cumulative sales turnover During Rs from sale of Storage Systems within India 2010 11 Crore should at least be Rs 50 crores Rupees Fifty Crores averaged over the years 2010 11 2011 12 and 2012 13 Certificate from a CA must be submitted for the same During Rs clearly indicating the turn over details 2011 12 Crore The turnover refers to the company responding to this tender and not the composite turnover of its During Rs subsidiaries sister concerns etc 2012 13 Crore 6 The bidder should be an ISO 9001 2000 or 1 Name of the ISO 9001 2008 certified Company The bidder should enclose a copy of quality certificate from a recognized institution for their assembly system integration hardware supply amp distribution product support service facilities located in INDIA This certification should be from any globally recognized institution agency 2 Name of the Certificate 3 Validity date Page 22 of 80 S Item Insert Value or check Reference of Enclosed Proof No list the box along with corresponding page numbers 7 The bidder or the OEM must have country Please fill in Annexure wide infrastructure support in the form of 8 Support direct service centers or franchisees in at least 22 States UTs including 3 North Eastern States The bidders must submit Must include list of details of their infrastructure with service centres own
7. License for storage based remote 11 replication in both SYNC and ASYNC mode F 1 TB usable 12 Total Value TV 0 5 A 0 3 B C D 0 2 E F 13 Post Warranty Annual Maintenance Charge In of basic cost Service Tax will be extra Multiplication Factor for Premium Warranty 14 Support with 99 95 uptime This factor will be used on Total Cost and Upgrade Costs to arrive at Premium Support Cost Percentage of the basic cost quoted at row 15 6 for which foreign exchange is involved Import Impact Factor Page 64 of 80 Financial VII Technical Item Technical VII Scale out NAS 100 TB Raw Bidder s Name SI No Description Quote In Indian Rupees 1 Basic Cost 2 Excise Custom Duty 3 Sales Tax Vat 4 Installation Charges 5 Service Tax on Installation 6 Total Cost with 5 year on site warranty A 7 Upgrade Cost per 10 TB RAW with SATA Disks B Inclusive of DAEs and required licenses 3 Upgrade Cost per 5TB RAW with SAS Disks c Inclusive of DAEs and required licenses 9 Upgrade Cost per 20TB RAW with SAS Disks D Inclusive of DAEs and required licenses 10 Total Value TV 0 6 A 0 4 B C D Post Warranty Annual Maintenance Charge In of 11 basic cost Service Tax will be extra Multiplication Factor for Premium Warranty Support 12 with 99 95 uptime This factor will be used on Total Cost and Upgrade Cos
8. NICSI shall hold a pre bid meeting with the prospective bidders as mentioned in the Annexure 4 Time Schedule for any clarifications regarding tender technical specifications and tender terms amp conditions Queries received from the bidders two days prior to the pre bid meeting shall be addressed The queries can be sent to NICSI through email at tender nicsi nic in or may be faxed on 011 26105212 All interested bidders can participate in the pre bid conference NICSI will not be bound to clarify any query after the pre bid meeting BID SUBMISSION PROCESS Bids are to be submitted as per the Annexure 9 Bid Submission Each Annexure 16 Technical I to XIV will be treated as a Separate Tender for the purpose of evaluation processing and ordering The bidder can quote for any Annexure out of the Annexure 16 Technical I to XIV on submission of respective EMDs for particular segment as mentioned in Clause 5 However applicable Optional Items Annexure 16 Technical XV must be quoted along with the Main Annexure otherwise the bid will be rejected All the bids documents should be digitally signed by the authorized signatory legal officer of company In case the bid is signed by other than legal officer of company a certificate from bidder s HR legal department must enclosed with the bid certifying that the person s who signed the bid is a authorized person on behalf of company Tender bid must contain the name office a
9. New delhi 66 Subject Manufacturer Authorization for Tender No Sir We lt OEM Manufacturer name gt having our registered office at lt OEM Manufacturer address gt are an established and reputed manufacturer of Computer Systems System integrator We confirm that lt Bidder Name gt having its registered office at lt Bidder Address gt is our authorized partner for We authorize them to quote for our equipments in the above mentioned tender We confirm that we have understood the delivery amp installation time lines defined in the tender We confirm that we have worked out all necessary logistics and pricing agreements with lt Bidder Name gt and there won t be any delay in delivery installation and support due to any delay from our side Our full support is extended to them in all respects for supply warranty and maintenance of our products We also ensure to provide the service support for the supplied equipments for a period of 5 years from date of supply installation of the equipments as per tender terms We also undertake that in case of default in execution of this tender by the lt Bidder Name gt the lt OEM Company Name gt will take all necessary steps for successful execution of this project as per tender requirements Thanking You For lt OEM Manufacturer name gt lt Authorized Signatory gt Name Designation Note This letter of authority should be on the letterhead of the manufacturer and should be
10. Page 40 of 80 SAN System 50 TB SAS Raw Technical II Sr Features Required Minimum Specification Mention Make amp No Model of the quoted product amp compliance 1 Capacity 50 TB Raw using 600GB or higher Dual Ported SAS Drives Mention the number with one additional global hot spare drive of same capacity and size of data disks for every thirty data drives as well as the usable capacity under RAID 5 6 2 Expandability Should be scalable up to 100TB using 600 GB or higher SAS Disk drives using same controllers 2 Controller amp RAID Dual controller in Active Active mode RAID support of levels levels 1 5 6 3 Disks Supported SSD SAS amp SATA NL SAS with provision for intermixing of these drives on the same controller 4 Ports Front End For 4 8 Gbps or higher FC ports amp 2 10Gbps iSCSI ports Server SAN Switch across controllers connectivity 5 Ports Back End For 8 x SAS Lanes of 6 Gbps per controllers Disk Array connectivity 6 Cache Memory Minimum 32GB across Controllers with battery backup for 72Hrs OR equivalent mechanism to protect data in Cache in case of power failure 7 Chassis Rack Mountable with Hot Swap Redundant Power Supply amp Cooling Fans All necessary cables and accessories to connect Storage System to SAN Switch 8 Multipath Should support Multipath from SAN to Server or vice versa Any software required should be supplied
11. Place Company Seal Page 27 of 80 ANNEXURE 3 EARNEST MONEY DEPOSIT Amount Rs 200000 for each Annexure iii 16 Technical I to XIV Particulars Annexure Amount Rs Draft No Date Bank Branch Tender fee Quoted 500 EMD Annexure 16 Technical l 2 00 000 Annexure 16 Technical ll 2 00 000 Annexure 16 Technical III 2 00 000 Annexure 16 Technical IV 2 00 000 2 00 000 2 00 000 Annexure 16 Technical XIV 2 00 000 ANNEXURE 4 TIME SCHEDULE Date of publication xx xx 2013 at NICSI e procurement site http eproc nicsi nic in Start of Sale of Tender Document xx xx 2013 Seek clarification start date 2 Days after its publication Seek Clarification end date 2 days before the pre bid meeting Last Date for written Queries by bidders xx xx 2013 Pre bid Meeting xx xx 2013 at 1100hrs at National Informatics Centre Services Inc Hall No 2 amp 3 gh Floor 15 NBCC Tower 15 Bhikaji Cama Place New Delhi 110066 Bid submission start date xx xx 2013 at 10 00AM onwards Bid submission end date xx xx 2013 up to 11 00 hrs Opening of Tender Bids Eligibility amp Technical xx xx 2013 at 11 30 hrs No Bid will be accepted after the expiry of the above mentioned time scheduled ANNEXURE 5 HARDWARE CONFIGURATION EVALUATION MECHANISM
12. Small and Medium Enterprises Development Act 2006 If yes a copy of the Registration Certificate must be provided to NICSI Further keep informed to NICSI whether there is any change of the status of the company 15 The Bidder should furnish the location Bidder s billing from where they are going to raise their location bills invoices to NICSI Additional Eligibility criteria for OEM For Annexure Technical 1 VIII 16 The OEM s annual sales turnover from sale During Rs of Storage Systems within India should at 2010 11 Crore least be Rs 50 crores Rupees Fifty Crores during each of the years 2010 11 2011 12 and 2012 13 Page 24 of 80 infrastructure support in the form of direct service centers in Metro cities Delhi Mumbai Kolkata Chennai amp Bangalore The OEM must submit details of their infrastructure with reference to locations and technical manpower with their designation and experience availability of inventory of spares etc and also indicate their business model for providing warranty and after sales support Must include list of service centres List of permanent technical manpower on their rolls with designation and experience Must include list of spares depots across the country The above details must be certified OEMs HR Head S Item Insert Value or check Reference of Enclosed Proof No list the box along with corresp
13. reference to locations and technical franchisees across manpower availability of inventory of the country spares etc and also indicate their business model for providing warranty and after sales support in the format given in Must include list of Annexure 8 Support For the SPares depots across aforementioned in absence of the country agreement undertaking document for service support in case of support through franchisees bidders bid may be rejected straightway Bidders should also provide escalation matrix for their sales amp support function 8 The bidder must enclose the copy of the Enclose the copy of last three years i e 2010 11 2011 12 amp last three years 2012 13 Income TAX return filed Income Tax return 9 A copy VAT ST CST No allotted by the VAT ST CST No Sales Tax Authorities as well as PAN number of the firm allotted by the Income PAN no Tax authorities should be submitted failing which bidder s bid would become invalid amp Service TAX NO same Shall be rejected The bidder should be registered with Enclose copy of the Service tax department of the Government valid Registration No 10 Certificate from a CA to prove that the CA certificate bidding company is a profit making company in the last 3 Financial Years 11 A copy of the Registration Certificate Registration No Certificate of Incorporation of the firm with attested Association in case of Registered firm
14. 15 SECURITY DEPOSIT 33 ANNEXURE 16 TECHNICAL I TO XIV 34To51 ANNEXURE 17 FINANCIAL 54 T070 Annexure 18 Manufacturer s Authorization Form 74 Annexure 19 Site Not Ready SNR Certificate 75 Page 2 of 80 No 10 12 2012 NICSI NATIONAL INFORMATICS CENTRE SERVICES INCORPORATED Govt of India Enterprise under NIC TENDER NO NICSI DC EQUIPMENTS 2013 01 TENDER FOR EMPANELMENT OF VENDORS FOR THE SUPPLY TESTING AND INSTALLATION OF DATACENTER EQUIPMENTS 1 OBJECTIVE SCOPE Online Bids valid for a period as given in the Annexure 6 Validity from the date of opening are invited to supply install amp maintain the DC Equipments as given in Annexure 16 Technical Four vendors would be empanelled for each of the Categories Technical I XIV NICS would like to have a panel of bidders to cater to NICSI s users amp own requirement The empanelled vendors will supply the SAN NAS amp other Datacenter Equipments at the rates finalized through this tender during the period of empanelment extended empanelment except for revision in rates as per provisions of clause 19 i of the tender A bidder can quote for any or all the items from any or all the categories of Annexure 16 Technical Earnest Money Deposit for each of the Annexure 16 Technical I to XIV is to be submitted separately through demand draft as mentioned in Annexure 3 Earnest Money Deposit 2 AVAILABILITY OF TENDER Bidding process will be on
15. Annexure and optional items is compulsory iii Will each Annexure under Annexure YES 16 Technical I to XIV be treated as Separate Tender Empanelment Size 4 Four vendors for each Annexure Tender Fee Rs 500 Bid Submission Online at http eproc nicsi nic in For Tender Fee EMD and Financial Bid refer Bid Submission in the tender document Contact Address To Deputy Manager Tender Division National Informatics Centre Services Inc Hall No 2 amp 3 6th Floor NBCC Tower 15 Bhikaiji Cama Place New delhi 66 Page 20 of 80 ANNEXURE 2 ELIGIBILITY CRITERIA S Item Insert Value or check Reference of Enclosed Proof No list the box along with corresponding page numbers 1 Bidder should be an OEM Authorized Manufacturer s Distributor cum Service Provider of Authorization Form Principal manufacturer OEM Authorized distributor shall submit Manufacturer s Authorization Form MAF along with the bid in the format given at Annexure G In the case of Annexure VIII either OEM or only one of its partner Authorized Distributor cum Service Providers is eligible to quote Also Authorized Distributor cum Service Provider should not quote products of two different makes for the same items In the case of annexure VIII XV an OEM can authorize multiple bidders 2 The bidder should have executed 10 Copy of Purchase purchase orders o
16. Line through NICSI E Procurement System for the Eligibility amp Technical parts of the tender Financial bids will be accepted only in the physical format The tender document is available at NICS e procurement site http eproc nicsi nic in Prospective bidders desirous of participating in this tender may view and download the tender document free of cost from the above mentioned website However bidders need to submit the tender fee of Rs 500 Rupees Five hundred only through demand draft pay order from a schedule commercial bank drawn in favor of National Informatics Centre Services Incorporation New Delhi along with the bid 3 TIME SCHEDULE As per Annexure 4 Time Schedule 4 ELIGIBILITY CRITERIA 1 Eligibility Criteria is given in the Annexure 2 Eligibility Criteria and it must be filled up 2 Documentary evidence for compliance to each of the eligibility criteria must be enclosed along with the bid together with the references as required in the Annexure 2 Eligibility Criteria 3 Relevant portions in the documents submitted in pursuance of eligibility criterion mentioned above shall be highlighted and all pages of the bid document should be serially numbered 4 If the bid is not accompanied by all the above mentioned documents the same would be rejected Page 3 of 80 5 Undertaking for subsequent submission of any of the above document will not be entertained under any circumstances However NICSI
17. Site Not Ready SNR cases vendor requires to submit SNR certificate as per Annexure 19 signed by NIC NICSI Coordinator of the project User Department However regarding readiness of site the decision of the User Department NIC NICSI Project Coordinator will be final No penalty will be imposed for SNR cases however vendor has to install the items within 15 days as per clause 16 1 of receipt of Site Ready notice from User NICSI NIC else it will attract penalty as per above clause 16 1 recoverable from Bill PAYMENT PROCESS Payment will be processed as per the Annexure 14 Payment A pre receipted bill along with original excise duty gate pass if applicable Installation certificate and other relevant documents amp BG shall be submitted five copies in the name of NICSI New Delhi 110066 soon after the delivery and installation as the case may be along with documents mentioned at Annexure14 Payment Entry Tax etc if payable will be reimbursed for which vendor has to submit all original documents along with the bills Such claims shall neither be processed separately nor on any post facto basis Payments shall be subject to deductions of any amount for which the empanelled agency vendor is liable under the empanelment or tender conditions Further all payments shall be made subject to deduction of TDS Tax deduction at Source as per the current Income Tax Act and any other taxes All payments will be made through RTGS only In cas
18. at the site including free spare parts kits etc and excluding the consumable items During warranty period all the parts of the product shall be considered non consumable and vendor shall have to maintain all such parts at no extra cost whenever required During warranty period besides service maintenance of Hardware and and System Software and all driver software up gradation installing patches and services shall also be provided at no extra cost The vendor should fulfill the following conditions during warranty period 3 a Supplier will maintain enough spares in India not less than 10 so as to provide satisfactory on site comprehensive maintenance services during the warranty period Supplier will indicate the level of spares which will be stored by them in India for providing comprehensive on site warranty services to NICSI User sites Vendor will also provide a status report every six months through e mail to NICSI user about the support related complaints lodged by different users and availability of spares at the vendor warehouse 3 b Vendor would provide the helpdesk support services through telephone e mail where users can lodge their complaint Each user will be assigned a unique trouble ticket number through which user should be able to track the action taken on his complaint through a support portal 3 c Under Standard Warranty Support if any of the equipments supplied is down beyond 12 hours at
19. be rectified within maximum period of 12 hours of lodging complaint at State Capitals and Sites with public air transport facilities Normal transit time not exceeding 24 hours additionally will be allowed if the Site happens to be other than State Capital and Sites without public air transport facilities Bidders are required to quote two separate rates one with the standard warranty support condition as outlined above and another for premium warranty support with an uptime of 99 95 calculated quarterly If any of the system is down beyond the above time line penalty will be charged or recovered from out of withheld amount towards penalty at the rate of given in the Annexure 13 Penalty Any system failing at subsystem level at least three times in three months displaying chronic system design or manufacturing defects or Quality Control problem or where the penalty amount on account of downtime for three months has crossed 15 0 of the system value will be totally replaced by the Vendor at his cost and risk within 30 days from the date of last failure PRICE VARIATION CLAUSE During the validity of the empanelment including the extended period if any if the Bidder sells any empanelled item to any other Department Organization at a price lower than the price fixed for NICSI the Bidder must voluntarily pass on the price difference to NICSI with effect from the date of selling intent to sell at lower rate Similarly in the event of low
20. blacklisting the bidder concerned for at least three years for further dealings with NICSI The vendor should not assign or sublet the empanelment or any part of it to any other agency in any form If found doing so shall result in termination of empanelment and forfeiture of Security Deposit EMD NICSI may at any time terminate the empanelment by giving written notice to the empanelled vendor without any compensation if the empanelled vendor becomes bankrupt or otherwise insolvent provided that such termination will not prejudice or affect any right of action or remedy which has accrued or will accrue thereafter to NICSI During the validity of the panel including the extended period if any if the Vendor quotes sells or exhibits written intention to sell any System peripheral or sub system of the same or equivalent configuration to any other Department Organization at a price lower than the price fixed for NICSI under similar terms and conditions the vendor shall voluntarily pass on the price difference to NICSI The effective date will be the date of quoting lower rates by the bidder in the bid quote In the event of lowering of government levies subsequent to the finalization of the panel the vendor shall automatically pass on the benefits to the NICSI and in the event of increasing of government levies subsequent to the finalization of the panel NICSI shall automatically pass on the pro rata benefits to the Vendor if the same have been
21. both or any of these organizations as per the indent placed by the respective organization In other words the selection procedure adopted in this tender remains applicable for NIC as well and in the event of rendering services supplies to NIC the selected vendor shall discharge all its obligations under this tender vis a vis NIC Any default or breach in discharging obligations under this tender by the selected vendor while rendering services supplies to NIC shall invite all or any actions sanctions as the case may be including forfeiture of EMD security deposit invocation of performance guarantee stipulated in this tender document The decision of NICSI NIC arrived at as above will be final and no representation of any kind will be entertained on the above Any attempt by any Bidder to bring pressure of any kind may disqualify the Bidder for the present tender and the Bidder may also be liable to be debarred from bidding for NICSI NIC tenders in future for a period of at least three years One batch of NICSI NIC User staff if required is to be trained by the bidder in installation maintenance and servicing at least for a period of one week free of cost NICSI NIC may use this tender for executing any projects anywhere in India during the validity of this tender All terms and conditions governing prices and supply given above as applicable to NICSI will be made equally applicable to NIC NICSI reserves the right to modify and
22. by any Bidder will not be more than 7 working days from the date of issuance of offer letter from NICSI If the Bidder fails to match the L1 rates within stipulated time as stated above the offer will be treated as withdrawn and will then be extended to next Bidder in the order of their bids The above process of financial evaluation and empanelment will be followed separately for all the Annexure 16 Technical I to XIV There will be NO NEGOTIATION regarding the financial bid Lowest Quoting Bidder will be selected as per the Annexure 7 Panel Formation No enquiry shall be made by the bidder s during the course of evaluation of the tender after opening of bid till final decision is conveyed to the successful bidder s However the Committee its authorized representative and office of NICSI can make any enquiry seek clarification from the bidders which the bidders must furnish within the stipulated time else bid of such defaulting bidders will be rejected EMPANELMENT OF VENDORS The empanelment under this tender with all its terms and conditions can be used by NIC also Validity of the panel is given in the Annexure 6 Validity All empanelled Bidders shall have to enter into a written agreement with NICSI for honoring all tender conditions and adherence to all aspects of fair trade practices in executing the purchase orders placed by NIC NICSI on behalf of its clients In the event of an empanelled Company or the conc
23. e Support for POST amp online diagnostics Page 56 of 80 e Capability to interface with Converged Network Adaptor CNA of multiple OEM supporting multiple Operating Systems e Zoning and security features with necessary licenses e Support for hardware enforced zoning e Configured with truncking License Redundant Power Supply 15 ALL OEM 42U Rack with following specifications e Should be with solid grounding kit to carry heavy static load up to 900kg e Cabinet should be Powder coated e Rear amp Front door should be perforated to allow an efficient airflow into the components installed in the rack Side panels should be open able type with latches e Equipped with dual power sourced modular power distribution unit occupying Zero rack space e PDU should have minimum 16 No of Industry standard IEC type redundant power sockets PDU should be in modules so that standard cable available with equipment can be connected to PDU socket 16 ALL Optical Fiber Cable LC LC 5 meter 17 ALL Optical Fiber Cable LC LC 10 meter 18 ALL Optical Fiber Cable LC LC 5 meter 19 IX X XI XII LTO 6 Drive Native FC 20 IX X XI XII LTO 5 Drive Native FC 21 IX X XI XII LTO 6 Media 22 IX X XI XII LTO 5 Media 23 I to VII Additional 4 8Gbps FC Ports Front End on the storage controller with all necessary accessories and cables to connect with SAN Switch 24 IV amp VI 2 10Gbps FCoE P
24. explicitly given in the financial annexure During the validity of the panel in case NICSI notices that the market rates have come down from the time the rates were finalized or selection of new system configuration based on market trends or for the reasons of technological changes NICSI will ask the technically qualified vendors to re quote the prices and the vendor s will be selected on the basis of procedure given earlier All those technically qualified bidders whose EMD have been returned by NICSI during after the evaluation of the tender will have to submit the EMD of the same amount along with the revised price quotations The time difference between such re quotes will be minimum 3 months except in case of the Union Budget For any bulk requirements NICSI reserves the right to call for the revised bids from the empanelled vendors any time during the empanelment In case there is change in the duty tax structure levied by the Govt NICSI will invite the revised financial bids from the empanelled vendors only and the basic price WILL NOT BE HIGHER THAN the empanelled basic price In the case of Bidders whose tender bids are accepted for empanelment bidders shall be required to give Security Deposit for the equivalent amount of EMD Security Deposit will be in the form of Bank Guarantee BG of any commercial bank drawn in the name of National Informatics Centre Services Inc New Delhi valid till empanelment In case of default by the
25. item mentioned in the annexure will be evaluated as a separate tender and L1 vendor for each item will be worked out separately Panel Formation Procedure 1 Initially to have a panel of Four bidders for each equipment item The Bidder offering the second lowest quote L2 will then be asked to match the price of L1 and placed on the panel If L2 does not agree L3 will be asked to match L1 Thus by way of successive opportunity a panel of 4 Four bidders will be formed for each technically qualified configuration The decision of NICSI arrived at as above will be final for empanelment and no representation of any kind shall be entertained To be eligible to match the L1 price other bidder s bid value must be within 120 of the L1 value 2 If none of the bidders L2 L3 agree to match L1 rates then L1 alone shall be on the panel 3 The maximum period allowed for matching the L1 rates by any Bidder will not be more than 7 working days from the date of issuance of offer letter from NICSI If the Bidder fails to match the L1 rates within stipulated time as stated above the offer will be treated as withdrawn and will then be extended to next Bidder in the order of their bids The above process of financial evaluation and empanelment will be followed separately for each of the Annexure 16 Technical l to XIV Page 29 of 80 ANNEXURE 8 SUPPORT INFRASTRUCTURE AVAILABLE WITH BIDDER
26. licenses C Upgrade Cost per 1TB RAW with Solid State 9 Disks Inclusive of DAEs and required D licenses D 10 License for De duplication Compression 1 E TB usable License for storage based remote 12 replication in both SYNC and ASYNC mode F 1 TB usable 13 Total Value TV 0 5 A 0 3 B C D 0 2 E F 14 Post Warranty Annual Maintenance Charge In of basic cost Service Tax will be extra Multiplication Factor for Premium Warranty 15 Support with 99 95 uptime This factor will be used on Total Cost and Upgrade Costs to arrive at Premium Support Cost Percentage of the basic cost quoted at row 16 6 for which foreign exchange is involved Import Impact Factor Page 63 of 80 Financial VI Technical Item Technical VI Unified Storage Solution 250TB Raw Bidder s Name SI No Description Quote In Indian Rupees 1 Basic Cost 2 Excise Custom Duty 3 Sales Tax Vat 4 Installation Charges 5 Service Tax on Installation 6 Total Cost with 5 year on site warranty A Upgrade Cost per 10TB RAW with SATA 7 Disks Inclusive of DAEs and required B licenses 8 Upgrade Cost per 5TB RAW with SAS Disks c Inclusive of DAEs and required licenses C Upgrade Cost per 1TB RAW with Solid State 9 Disks Inclusive of DAEs and required D licenses D 10 License for De duplication Compression 1 E TB usable
27. of DC Equipments bids for Annexure to XIV the corresponding additional items must be quoted Item marked as optional in applicable column are not mandatory Bidders may quote as per the availability with them L1 rates of each optional item will be vendor independent viz the lowest rates quoted at column 4 for an item by any of the bidders eligible for matching L1 rate Main Annexures which have to be accepted by the L1 vendor qualifying for Annexure to XIV For working out the L1 rates of optional items the incredibly low rates or rates quoted by mistake or zero rates will not be considered EMD of such bidders will be forfeited and their bid will be rejected If L1 refuses to match the lowest optional item rates for the qualified configuration their EMD will be forfeited Some of the items are mandatory to be quoted for applicable annexure mentioned Technical XX Not quoting such items may disqualify vendor for the corresponding main annexure Technical I to Technical XIV Vendors may quote items mentioned as optional in applicable annexure column as per availability The above rates are inclusive of packing forwarding freight insurance and delivery at the NICSI s client location anywhere in India The prices quoted for additional items must be in proportion to the quoted rate for main items In case of difference bidders may be asked to give breakup of bundled cost of main item and subsequent to match on pro rata ba
28. or 2 improved latest model of same make on account of technological trends which meets all the tendered technical specifications and superior in specifications then the quoted model if available instantly on the spot could be considered by TEC for evaluation only once Based on the demonstration evaluation test results Bidders will be short listed Financial bids of only technically qualified Bidders will be opened in their presence For Technical Evaluation Bidders have to ensure the availability of appropriate specialist along with every type of documentation and consumable required from their organization for interacting with TEC and evaluation team In case a bidder does not make the required specialist along with proper documentation available then such defaulting bidder shall be taken off the tender evaluation process and the bid will stand rejected Page 7 of 80 vi Vii viii Technical Bids will be evaluated as per the Annexure 5 Hardware Configuration Evaluation Mechanism However NICSI reserves the right to amend modify the evaluation procedure anytime in the overall interest of the Tender The Systems to be supplied should work under the all the version of Operating Systems such as Windows amp GNU Linux Bidders are advised to ensure that the systems brought for evaluation conforms to all technical parameters and is a tested system Equipments not meeting complete tender specifications will not be considered f
29. reserves the right to seek fresh set of documents or seek clarifications on the already submitted documents 6 The Bidders are requested to furnish documents to establish their eligibility indicating the page number in the bid for each of the above clauses Relevant portions in the documents submitted in pursuance of eligibility criterion mentioned above should be highlighted 7 All documents should be submitted electronically in PDF format However Financial Bid should be submitted in XLS format 8 Upon verification evaluation assessment if in case any information furnished by the Bidder is found to be false incorrect their bid shall be summarily rejected and no correspondence on the same shall be entertained THE BID SUBMITTED BY ANY BIDDER NOT FULFILLING THE ELIGIBILITY CONDITIONS CRITERIA STIPULATED ABOVE WILL NOT BE CONSIDERED 5 EARNEST MONEY DEPOSIT EMD be submitted as per Annexure 3 Earnest Money Deposit e The EMD has to be submitted for each Annexure 16 Technical I to XIV The EMD is to be submitted through Demand Draft Pay Order of any Scheduled Commercial Bank drawn in favor of National Informatics Centre Services Inc New Delhi physically before bid submission end date and time as mentioned in the Annexure 4 Time Schedule Otherwise bids will be rejected However the scanned copy of Bank drafts must be uploaded PDF format electronically on http eproc nicsi nic in e No Bank Guarantee towa
30. shall have to maintain all such parts at no extra cost whenever required All empanelled vendors shall have to enter into a written agreement with NICSI for honoring all tender conditions and warranty maintenance support through a Web based monitoring system in executing the purchase orders placed by NICSI NIC Page 13 of 80 vi Vii 19 During warranty period besides service maintenance of Hardware and System Software and all driver software up gradation installing patches and services shall also be provided at no extra cost On completion of the Warranty period the Security Deposit without any interest accrued shall be released after satisfying that proper support has been provided during warranty period of five years for all the items If considered necessary suitable amount of penalty shall be recovered from the Vendor out of their due payments or from their Security Deposit or by raising claims while releasing the Security Deposit After expiry of warranty NICSI has option to enter into Annual Maintenance Contract with the supplier for post warranty maintenance of the systems as per the quoted price negotiated price The vendor should provide support for all supplied items in all the locations as mentioned in the Annexure Support during warranty period The vendor should fulfill the following conditions during warranty period Under the standard warranty support any failure in the system or a subsystem thereof should
31. storage must support non disruptive replacement of hardware component 11 The storage must provide non disruptive firmware micro code upgrade device reallocation and configuration changes 12 Support for multi path configuration for redundant path to connected hosts Any Licenses required for this should be provided with Storage 13 Protection of cache data during a power down either scheduled or unexpected power outage by battery backup for at least 72 hours OR by de staging the data in cache to non volatile Disk 14 Virtual Thin provisioning for Storage allocation to hosts 15 Support for dynamic LUN expansion concatenation while LUN is mounted on the host Page 43 of 80 16 Should support more than 12000 LUNs or volumes 17 The storage should be supplied with software licenses for data tiering between different storage tiers namely SSD SAS and SATA NL SAS within the same storage array License for this feature should be supplied for proposed capacity 18 The storage should be able to generate audit logs to record activities including host initiated actions physical component changes attempts blocked by security control 19 The storage should have LUN masking or equivalent feature to prevent access of a LUN from unauthorized Hosts 20 The storage should support multiple operating systems such as Windows Unix Linux Solaris
32. will contain the items ordered under one Purchase Order only Bill Invoice shall not be combined for more than one purchase order Payment shall be done as per the following schedule A 85 on delivery of all items included in the purchase order B 15 on completion of installation of all items in the purchase order II FOR PAYMENT ON ITEM DELIVERY 85 payment will be made on delivery of items at any specified site in India as per the following process 1 The vendor will deliver the items at designated locations as per the purchase order and obtain signature with date and stamp on Delivery Proof s of the concerned user 2 The vendor will submit a copy of Proof of Delivery duly signed by the user NIC NICSI Project Coordinator with his name date of delivery designation and office seal legibly recorded should reach NICSI Head Quarters New Delhi 3 The vendor will submit the bills along with original excise duty gate pass amp original delivery certificate to the NICSI Head Quarters New Delhi Bank Guarantee will also be required to be submitted at the time of bill submission for payment to be made 4 Penalty if any will be imposed as per Annexure 13 Penalty 5 Pre dispatch Inspection Report issued by NICSI Testing division must be produced along with the bills III FOR PAYMENT ON ITEM INSTALLATION Balance 15 payment will be made after complete installation of all items as per the following process 1 Vendor has to i
33. 10GbE full duplex line rate Card VII should also support FC protocol Network adapter supporting Dual 10GbE Technical I 12 full duplex line rate VII 13 a 16 Port FC Switch Expandable to 24 Ports ALL with necessary SFPs and Licenses 13 b Additional 8 FC ports with License and ALL SFPs for the Switch quoted at 13 a 32 Port FC Switch with necessary SFPs ALL 13 c f and Licenses Page 74 of 80 14 a 16 Port FCoE Switch Expandable to 24 JALL Ports with necessary SFPs and Licenses 14 b Additional 8 FCoE ports with License and ALL SFPs for the Switch quoted at 14 a 32 Port FCoE Switch with necessary SFPs ALL ate and Licenses 15 OEM Rack 42 U ALL 16 Optical Fiber Cable LC LC 5 Meter ALL 17 Optical Fiber Cable LC LC 10 Meter ALL 18 Optical Fiber Cable LC LC 15 Meter ALL 19 LTO 6 Drive Native FC IX X XI XII 20 LTO 5 Drive Native FC IX X XI XII 21 LTO 6 Media IX X XI XII 22 LTO 5 Media IX X XI XII 23 Additional 4 8Gbps FC Ports Front End to VII on the storage controller with all necessary accessories and licenses 24 2 10Gbps FCoE Ports Front End onthe IV amp VI storage controller with all necessary accessories and licenses 25 Additional 8 GB Cache on the storage Optional controller 26 Additional 32 GB Cache on the storage Optional controller For consideration
34. 13 01 TENDER DOCUMENT FOR EMPANELMENT OF VENDORS for SUPPLY TESTING AND INSTALLATION OF DATACENTER EQUIPMENTS Page 1 of 80 TABLE OF CONTENTS Sr No Contents Page No 1 OBJECTIVE SCOPE 3 2 AVAILABILITY OF TENDER 3 3 TIME SCHEDULE 3 4 ELIGIBILITY CRITERIA 3 5 EARNEST MONEY DEPOSIT 4 6 TECHNICAL SCHEDULE 4 7 PRE BID MEETING 5 8 BID SUBMISSION PROCESS 5 9 BID OPENING 7 10 TECHNICAL EVALUATION PROCESS 7 11 EVALUATION OF FINANCIAL BIDS 8 12 EMPANELMENT OF VENDORS 8 13 PLACING OF PURCHASE ORDERS 10 14 ACCEPTANCE TESTING PROCESS 10 15 DELIVERIES amp PENALTY 11 16 INSTALLATION SCHEDULE amp PENALTY 12 17 PAYMENT PROCESS 13 18 ONSITE WARRANTY MAINTENANCE 13 19 PRICE VARIATION CLAUSE 14 20 REFUND OF EMD amp SECURITY DEPOSIT 14 21 INDEMNITY 15 22 TERMINATION FOR INSOLVENCY 15 23 FORCE MAJEURE 15 24 TERMINATION FOR DEFAULT 15 25 ARBITRATION 16 26 APPLICABLE LAW 16 27 GENERAL CONDITIONS 17 ANNEXURES ANNEXURE 1 SUMMARY 20 ANNEXURE 2 ELIGIBILITY CRITERIA 21 Statement of Deviation from technical specifications 23 ANNEXURE 3 EARNEST MONEY DEPOSIT 24 ANNEXURE 4 TIME SCHEDULE 24 ANNEXURE 5 HARDWARE CONFIGURATION EVALUATION MECHANISM 24 ANNEXURE 6 VALIDITY 25 ANNEXURE 7 PANEL FORMATION 25 ANNEXURE 8 SUPPORT 26 ANNEXURE 9 BID SUBMISSION 27 ANNEXURE 10 WARRANTY 29 ANNEXURE 11 SERVICES TO BE PROVIDED 30 ANNEXURE 12 DELIVERY 30 ANNEXURE 13 PENALTY 31 ANNEXURE 14 PAYMENT 32 ANNEXURE
35. 9 95 uptime This factor will be used on Total Cost and Upgrade Costs to arrive at Premium Support Cost Percentage of the basic cost quoted at row 6 for 14 which foreign exchange is involved Import Impact Factor Page 59 of 80 Financial I1 Technical Item Technical II SAN System 50TB Raw Bidder s Name SI No Description Quote In Indian Rupees 1 Basic Cost 2 Excise Duty Custom duty 3 Sales Tax Vat 4 Installation Charges 5 Service Tax on Installation 6 Total Cost with 5 year on site warranty A 7 Upgrade Cost per 10TB RAW with SATA Disks B Inclusive of DAEs and required licenses g Upgrade Cost per 5TB RAW with SAS Disks c Inclusive of DAEs and required licenses 9 Upgrade Cost per 1TB RAW with Solid State Disks D Inclusive of DAEs and required licenses 11 License cost for storage based remote replication in E both SYNC and ASYNC mode 1 TB usable 12 Total Value TV 0 5 A 0 3 B C D 0 2 E Post Warranty Annual Maintenance Charge In of 13 basic cost Service Tax will be extra Multiplication Factor for Premium Warranty Support 14 with 99 95 uptime This factor will be used on Total Cost and Upgrade Costs to arrive at Premium Support Cost Percentage of the basic cost quoted at row 6 for 16 which foreign exchange is involved Import Impact Factor Page 60 of 80 Financial III
36. 9 Other Hardware No single point of failure SPOF Online firmware upgrades features Remote diagnostic support 10 Bundled Software Point in Time Copy Clone Online Volume Migration Array features and Licenses based LUN masking Multipath Thin Provisioning to be supplied for full capacity 11 Mandatory Software Block based Remote replication in both SYNC and ASYNC features and Licenses modes The replication software should be compatible with to be quoted Virtual Server environment separately 12 Management GUI and WEB based remote management Should be Software and Licenses capable to create allocate expand amp move volumes to be supplied for full dynamically Support for the following features Dynamic capacity LUN expansion Mapping of LUNs to VMs and vice versa Discovery and monitoring of VMs Role based access Auditing of logs SNMP amp Email alerts Should be able to manage other Storage systems of the same class and make 13 VAAI Integration Storage must be complied to VMware hyper V Zen API for Array Integration 14 OS Support LINUX WINDOW UNIX etc 15 Warranty Support Five year on site comprehensive warranty support Page 41 of 80 SAN System 100 TB SAS Raw Technical III Sr Features Required Minimum Specification Mention Make amp Model No of the quoted product amp compliance 1 Capacity 100 TB Raw using 600GB or higher Dual Ported SAS Men
37. ATA NL SAS disks 1 2 3 TB or higher Capacity The supported disks should be dual ported with minimum 4Gbps or higher full duplex data transfer capability Scalable to at least SOOTB or higher Usable capacity Support RAID1 5 or equivalent 6 and 10 or equivalent etc Storage System should have multiple Global Hot Spares One Hot spare disk should be provided for every 30 data Disk Drives Minimum 32 FC ports with 8 Gbps speed for host connectivity and scalable up to 64 ports or higher The array shall support FCoE block connectivity Minimum 16x6Gbps SAS Lanes for Disk connectivity and scalable up to 32x6Gbps SAS Lanes or higher OR Storage should have minimum 24x4Gbps FC AL for Disk connectivity and scalable up to 48x4Gbps FC AL or higher OR Storage should have minimum 16x8Gbps FC AL for Disk connectivity and scalable up to 32x8Gbps FC AL or higher The storage system should have minimum 256 GB Global DRAM cache memory and scalable to 512GB or higher Global DRAM Cache memory The write cache must be mirrored Cache scalability of 512GB means sum of the Cache memory supported by all the Storage Controllers in the Storage array Cache memory of any other device will not be considered to calculate Cache Scalability of the Storage 10 The storage should be with No Single Point of Failure SPOF All the components should be redundant and hot swappable including power supply fans batteries etc The proposed
38. I unless the Technical Verification Data Sheet TVDS concerned with offered products is provided to NICSI at least 15 Days in advance prior to date from which the actual acceptance testing is to start During empanelment period on subassembly level if any item s specifications model changes amp becomes non available due to obsolescence up gradation of technology vendor within already approved cost may offer the item with equivalent or having better features in terms of performance and specifications The item should be offered to NICSI for evaluation with full configuration at least one month prior to the acceptance testing date The item s so offered will be evaluated at NICSI any other site as decided by NICSI for its acceptance The vendor should provide detailed technical documents and technical manpower support so as to enable NICSI to carry out the evaluation process again on the new item The schedule for conduct of acceptance testing dates shall be provided along with comprehensive material details by vendors within 15 working days from the date of purchase order to NCISI mentioned in the purchase order so that all the related documentation work by NICSI could be completed and tested supplies are handed over to vendors for ensuring the delivery and installation within the stipulated time frame as per purchase order The testing of items must be generally completed as specified in the purchase order before the delivery date as per purch
39. NAS gateway Technical IX Autoloader Technical X ATL with 2 LTO 6 drives Technical XI ATL with 4 LTO 6 drives Technical XII ATL with 20 LTO 6 drives Technical XIII Virtual Tape Library VTL 10TB expandable to 50TB Technical XIV Virtual Tape Library VTL 50TB expandable to 100 TB Technical XV Additional Items Page 39 of 80 SAN System 10 TB SAS Raw Technical I Sr Features Required Minimum Specification Mention Make amp No Model of the quoted product amp compliance 1 Capacity 10TB Raw using 600GB or higher Dual Ported SAS Mention the Drives with one additional global hot spare drive of number and size of same Capacity for every thirty data drives data disks as well as the usable capacity under RAID 5 6 2 Expandability Should be scalable up to 50TB using 600 GB or higher SAS Disk drives using same controllers by adding controllers in pair 2 Controller amp RAID levels Dual controller in Active Active mode RAID support of levels 1 5 6 3 Disks Supported SSD SAS amp SATA NL SAS with provision for intermixing of these drives on the same controller 4 Ports Front End For Server 2 8 Gbps or higher FC ports amp 2 10 Gbps iSCSI ports SAN Switch connectivity per controller 5 Ports Back End For Disk 4 x SAS Lanes of 6 Gbps per controllers Array connectivity 6 Cache Memory Minimum 8 GB with battery backup equivalent
40. No 10 12 2012 NICSI NATIONAL INFORMATICS CENTRE SERVICES Inc NICSI A Government of India Enterprise under NIC Ministry of Communication amp Information Technology Hall No 2 amp 3 6 Floor NBCC Tower 15 Bhikaiji Cama Place New Delhi 110 066 Phone 91 11 26105054 Fax 91 11 26105212 Email tender nicsi nic in Dated 03 07 2013 CORRIGENDUN VI Tender Notice No NICSI DC EQUIPMENTS 2013 01 MODIFICATIONS AFTER PREBID TO THE NICSI TENDER AS PER REQUESTS OBSERVATION RECEIVED The following amendment have been made to NICSI Open tender no NICSI DC EQUIPMENTS 2013 01 for Empanelment of Vendors for Supply Testing and Installation of Data Center Equipment Modified Tender Document is attached herewith All other modification corrigendum s in future will be published on http nicsi com amp http eproc nicsi nic in only All other terms and conditions of the tender document will remain the same Sd Authorized Signatory For information to 1 All concern thorough NICSI website http nicsi com amp http eproc nicsi nic in only 2 Notice Board of NICSI No 10 12 2012 NICSI NATIONAL INFORMATICS CENTRE SERVICES INC NICSI A Government of India Enterprise under NIC Ministry of Communications amp Information Technology Hall No 2 amp 3 6 Floor NBCC Tower 15 Bhikaji Cama Place New Delhi 110066 Tel 26105054 Fax 26105212 TENDER NO NICSI DC Equipments 20
41. State Capitals amp Sites with public air transport facilities or 36 hours at other District Sites penalty will be charged or recovered from out of withheld amount towards penalty per day per system at the rate of given in the Annexure Penalty Under Premium Warranty Support an up time of 99 95 quarterly is to be maintained failing which penalty will be charged as applicable 3 d Any system failing at subsystem level at least three times in three months displaying chronic system design or manufacturing defects or Quality Control problem or where the penalty amount on account of downtime for three months has crossed 15 0 of the system value will be totally replaced by the Vendor at his cost and risk within 30 days from the date of last failure 3 e Vendor shall visit each site at least once in every six months to carryout preventive maintenance and fine tune the performance of the system besides regular service calls during warranty period 3 f Vendors shall attend the complaints lodged by the NICSI users during warranty period In case of default by the vendor penalty will be imposed as specified in the Annexure Penalty Page 34 of 80 3 g On completion of the Warranty period the Security Deposit without any interest accrued shall be released after satisfying that proper free warranty support has been provided during warranty period of five years for all the equipments as the cas
42. Support LINUX WINDOW UNIX etc 6 I O Slot Minimum 4 I O Slots for Import and Export of Tape media 7 Portioning support amp Tape library should support minimum 4 software partitions and necessary licenses must be provided 8 Warranty Support Five year on site comprehensive warranty support Page 52 of 80 Automated Tape Library ATL 20 Drives Technical XII Sr Features Required Minimum Specification Mention Make amp Model No of the quoted product amp compliance 1 Drives Twenty Number of LTO 6 Drives Native FC 2 Media Slots Minimum 500 media slots and necessary licenses for same Expandable to 1200 slots quote separately for these additional licenses 2 Media Cartridge 700 number of LTO 6 Data Cartridges with barcode levels and 4 cleaning Cartridges 3 Chassis Factory integrated into Rack with Hot Swap Redundant Power Supply amp Cooling Fans Necessary Interface card cables and accessories to connect ATL to Servers Switches To be supplied with Dual Robotic with No Single Point of Failure 4 Management Software GUI and WEB based remote management Security software 5 OS Support LINUX WINDOW UNIX etc 6 I O Slot Minimum 4 I O Slots for Import and Export of Tape media 7 Portioning support amp Tape library should support minimum 6 software partitions and necessary licenses must be provided 8 Warranty Support Five year on site comprehensive warranty support
43. VII SAS Hard Disk 900GB 10K rpm 6 Optional FC Hard Disk 600GB 15K rpm 7 Technical 1 VII SATA NL SAS Hard Disk 2TB 8 Technical 1 VII Solid State Disk SSD 200 GB 9 Technical 1 VII Disk Array Enclosure with minimum 14 disk slots and all necessary cables 10 Technical 1 VII Host Bus Adapter HBA 8 Gbps or higher with dual FC port and having feature for multipath with required software license 11 Technical 1 VII Converged network adapter supporting dual 10GbE full duplex line rate Card should also support FC protocol 12 Technical 1 VII Network adapter supporting Dual 10GbE full duplex line rate 13 ALL Rack mount FC SAN switch Switch Should have following features e Auto sensing Zoning IU Rack size Integrated Ethernet and Serial Port for communication e Each FC port should support 8Gbps e Non disruptive firmware update e End to end performance monitoring e Support for POST amp online diagnostics e Capability to interface with host based adapters HBA of multiple OEM supporting multiple Operating Systems e Zoning and security features with necessary licenses e Support for hardware enforced zoning e Configured with truncking License e Redundant Power Supply 14 ALL Rack mount FCoE SAN switch Switch Should have following features e Auto sensing Zoning IU Rack size e Each FCoE port should support 10Gbps e Non disruptive firmware update e End to end performance monitoring
44. able up to 4 drives 2 Media Slots Minimum 30 media slots and necessary licenses for same 2 Media Cartridge 50 number of LTO 6 Data Cartridges with barcode levels and 4 cleaning Cartridges 3 Chassis Rack Mountable with Hot Swap Redundant Power Supply amp Cooling Fans Necessary Interface card cables and accessories to connect ATL to Servers Switches 4 Management Software GUI and WEB based remote management Security software 5 OS Support LINUX WINDOW UNIX etc 6 I O Slot Minimum 3 I O Slots for Import and Export of Tape media 7 Portioning support amp Tape library should support minimum 2 software partitions and necessary licenses must be provided 8 Warranty Support Five year on site comprehensive warranty support Page 51 of 80 Automated Tape Library ATL 4 Drives Technical XI Sr Features Required Minimum Specification Mention Make amp Model No of the quoted product amp compliance 1 Drives Four Number of LTO 6 Drives Native FC scalable up to 8 drives 2 Media Slots Minimum 80 media slots and necessary licenses for same 2 Media Cartridge 100 number of LTO 6 Data Cartridges with barcode levels and 4 cleaning Cartridges 3 Chassis Rack Mountable with Hot Swap Redundant Power Supply amp Cooling Fans Necessary Interface card cables and accessories to connect ATL to Servers Switches 4 Management Software GUI and WEB based remote management Security software 5 OS
45. acity 50 TB raw using 1TB or higher SATA 7200 rpm HDDs Expandable up to 100 TB 2 Drives amp Slots Minimum 64 virtual drives and 10000 slots Ports Minimum of 4x8Gbps FC ports and 2x10Gbps Ethernet ports 3 Chassis Rack mountable Hot Swap Redundant Power Supply amp Cooling Fans 4 Speed Minimum Back up speed of 9 TB per hour for the populated capacity Backup Library shall support Inline de duplication as well low bandwidth replication when replicating to DR location Required licenses for de duplication shall be part of the quote 5 Supported Drive types Shall be able to emulate LTO 4 LTO 5 LTO 6 media along with CIFS and NFS Share and block based backup using iSCSI FC CIFS NFS functionality 6 Management Software GUI and WEB based remote management Security software 7 OS Support LINUX WINDOW UNIX etc Backup Software Should be compatible with major backup software Netbackup supported IBM Tivoli HP Data protector Networker Netvault Commvault etc 8 Warranty Support Five year on site comprehensive warranty support Page 55 of 80 ADDITIONAL ITEMS Technical XV SNo Applicable Categories Item Description 1 Technical 1 VII SAS Hard Disk 600GB 10 K rpm Dual Ported 2 Technical 1 VII SAS Hard Disk 900GB 10K rpm Dual Ported 3 Optional FC Hard Disk 600GB 15K rpm Dual Ported 4 Technical 1 VII SAS Hard Disk 600GB 10 K rpm 5 Technical 1
46. amend any of the above stipulated condition criterion depending upon Project priorities vis a vis urgent commitments NICSI also reserves the right to accept reject any bid to cancel abort tender process and or reject all bids at any time prior to award of empanelment without thereby incurring any liability to the affected agencies on the grounds of such action taken by the NICSI Any default by the bidders in respect of tender terms amp conditions will lead to rejection of the bid amp forfeiture of EMD Security Deposit For services required under different projects at different locations please refer to Annexure 11 Services to be provided No interest shall be payable for the Earnest Money Deposit and the No deviations from these terms and conditions will be accepted Any violation there off will lead to rejection of the bid The Security Deposits without any interest accrued shall be released only after the expiry of the warranty period of the systems successfully Page 17 of 80 Xi xii xiii xiv XV xvi xvii The decision of NICSI arrived during the various stages of the evaluation of the bids is final amp binding on all vendors Any representation towards these shall not be entertained by NICSI In case the empanelled vendor is found in breach of any condition s of tender or supply order at any stage during the course of supply installation commissioning or warranty period the legal action as per ru
47. and iSCSI for Block and NAS File Serving module should support CIFS and NFS 9 Multipath Should support Multipath from SAN to Server or vice versa Any software required should be supplied 10 Other Hardware features No single point of failure SPOF Online firmware upgrades Remote diagnostic support 11 Bundled Software Point in Time Copy Clone Online Volume features and Licenses to Migration Array based LUN masking Multipath be supplied for full Thin Provisioning capacity 12 Mandatory Software De duplication Compression Block based Remote features and Licenses to replication in both SYNC and ASYNC modes The be quoted separately replication software should be compatible with Virtual Server environment 13 Management Software GUI and WEB based remote management Should and Licenses to be supplied for full capacity be capable to create allocate expand amp move volumes dynamically Support for the following features Dynamic LUN expansion Mapping of LUNs to VMs and vice versa Discovery and monitoring of VMs Role based access Auditing of Page 47 of 80 logs Quota management and SNMP amp Email alerts Should be able to manage other Storage systems of the same class and make 14 VAAI Integration Storage must be complied to VMware API for Array Integration 15 OS Support LINUX WINDOW UNIX etc 16 NAS Specifications NAS functionality should be configured in HA m
48. ase order Normally testing and acceptance of the Systems will be done at the Factory premises Testing Lab or at NICSI Hars in India or any other premises in India or abroad suggested by Vendor where it will be tested as per ordered specifications where representatives from vendor and NICSI will be present The testing location premises must be suitable agreeable to NICSI The testing premises must fulfill the normal working IT office environment conditions NICSI will have the option to test and accept an item at user s premises in case of emergency situations NICSI reserves the right to reject any item if found unsuitable and or not conforming to the approved specifications The rejected items if any shall have to be taken back and replaced by good items forthwith at the cost of the vendor No payment will be made for rejected items The items which are accepted after testing should be sealed inside carton under the joint signatures of the representative s of NICSI and vendor s representative and then sent along with the packing list giving serial numbers and part numbers of all possible Items and copy of the acceptance test report to the specific location or to the actual sites of installation The top cover of the carton must have a label carrying the complete NICSI Purchase Order Number vendor s bill number and Delivery location A sticker mentioning the Service Support Call Centre Number of the vendor should be pasted on each system T
49. c domain Competent Authority in NICSI may not exercise the privilege given under Right to Information Act Section 8 1 d which says there shall be no obligation to give any citizen information including commercial confidence trade secrets or intellectual property the disclosure of which would harm the competitive position of a third party unless competent authority is satisfied that larger public interest warrants the disclosure of such information Bids not quoted as per the format given by NICSI will be rejected straightway BID OPENING Online bids complete in all respect received along with Demand Draft of tender fee EMD amp Financial Bids Physically will be opened as mentioned in the Annexure 4 Time Schedule in presence of bidders representative if available Eligibility Criteria and Technical bids of only those bidders will be evaluated whose EMD instruments are found to be in order Bid received without tender fee amp EMD will be rejected straightway Financial bids of only those bidders whose bids found technically qualified by the Technical Evaluation Committee will be opened in the presence of the bidder s representatives for further evaluation One authorized representative of each of the bidder would be permitted to be present at the time of aforementioned opening of bids 10 TECHNICAL EVALUATION PROCESS A duly constituted Technical Evaluation Committee TEC will first select Bidders on the basis o
50. cceptance of TEC s Technical Evaluation Committee s recommendations iii In the case of those bidders who are not empanelled the EMD will be refunded without any interest accrued within one month of the acceptance of FEC s Financial Evaluation Committee s recommendations iv In case of those bidders whose tender bids are accepted for the empanelment EMD will be refunded on receipt of Security Deposit equal to EMD amount for each empanelled Annexure 16 Technical l to XIV Security Deposit shall be in the form of Bank Guarantee BG drawn in the name of National Informatics Centre Services Inc Hall No 2 amp 3 6th Floor NBCC Tower 15 Bhikaji Cama Place New Delhi 110 066 valid for empanelment period and shall be renewed by the bidder till Empanelment lasts or the orders placed are executed whichever is later No interest will be payable for the Security Deposit v On completion of the warranty period of ordered items the Security Deposit without any interest accrued shall be released after ascertaining that satisfactory support has been provided during the warranty period In case it is found that appropriate satisfactory support has not been provided by the Bidder NICSI NIC will ensure that the prescribed penalty for the default in service has been realized or shall be recovered from the Bidder out of already due payments 21 INDEMNITY The selected vendor shall indemnify the NICSI NIC User departments against all thir
51. d Storage System 250 TB SAS Raw Technical VI Sr Features Required Minimum Specification Mention Make amp No Model of the quoted product amp compliance 1 Capacity 250 TB Raw using 600GB or higher Dual Ported Mention the SAS Drives with one additional global hot spare number and size of drive of same capacity for every thirty data drives data disks as well as the usable capacity under RAID 5 6 2 Expandability Should be scalable up to 500TB using 600 GB or higher SAS Disk drives using same controllers 2 Controller amp RAID levels Dual controller in Active Active mode RAID support of levels 1 5 6 3 Disks Supported SSD SAS amp SATA NL SAS with provision for intermixing of these drives on the same controller 4 Host Ports Minimum 8 8 Gbps or higher FC ports 4x1Gbps amp 2 10Gbps NAS ports across controllers The array shall support FCoE block connectivity either natively or externally 5 Back End For Disk Array Minimum 8 x SAS Lanes of 6 Gbps per controllers connectivity 6 Cache Memory Minimum 64 GB across controllers with battery backup for 72Hrs OR equivalent mechanism to protect data in Cache in case of power failure The same Shall be scalable to 128 GB 7 Chassis Rack Mountable with Hot Swap Redundant Power Supply amp Cooling Fans All necessary cables and accessories to connect Storage System to SAN Switch 8 Protocols Supported The storage system should support FC
52. d against this empanelment will be forfeited and empanelment will be cancelled If the vendor defaults on either of the III amp IV of above circumstances does not take remedial steps within a period of 30 days after receipt of the default notice from NICSI or takes longer period in spite of what NICSI may authorize in writing NICS may terminate the empanelment contract purchase order in whole or in part In addition to above NICSI may at its discretion also take the following actions I NICSI may procure upon such terms and in such manner as it deems appropriate goods similar to the undelivered items products and the defaulting supplier shall be liable to compensate NICSI for any extra expenditure involved towards goods and services to complete the scope of work in totality or 10 of the work order as cancellation charges whichever is higher 25 ARBITRATION 26 vi Arbitration If a dispute arises out of or in connection with this contract or in respect of any defined legal relationship associated therewith or derived there from the parties agree to submit that dispute to arbitration under the ICADR Arbitration Rules 1996 The Authority to appoint the arbitrator s shall be the International Centre for Alternative Dispute Resolution ICADR The International Centre for Alternative Dispute Resolution will provide administrative services in accordance with the ICADR Arbitration Rules 1996 Conciliation If a dispute a
53. d party claims of infringement of patent trademark copyright or industrial design rights arising from the use of the supplied software hardware manpower etc and related services or any part thereof NICSI NIC User department stand indemnified from any claims that the hired manpower vendor s manpower may opt to have towards the discharge of their duties in the fulfillment of the purchase orders NIC NICSI User department also stand indemnified from any compensation arising out of accidental loss of life or injury sustained by the hired manpower vendor s manpower while discharging their duty towards fulfillment of the purchase orders 22 TERMINATION FOR INSOLVENCY NICSI may at any time terminate the purchase order empanelment by giving four weeks written notice to the Vendor without any compensation to the Vendor if the Vendor becomes bankrupt or otherwise insolvent 23 FORCE MAJEURE If at any time during the continuance of the empanelment the performance in whole or in part by either party of any obligation under the empanelment is prevented or delayed by reasons of any war hostility acts of public enemy civil commotion sabotage fires floods explosions epidemics quarantine restrictions strikes lockouts or acts of God hereinafter referred to as events provided notice of happenings of any such event is duly endorsed by the appropriate authorities chamber of commerce in the country of the party giving notice is given by par
54. d stamped on completion of delivery of items as mentioned in Annexure 14 Payment In case any discrepancy with regard to sign stamp or date etc on above delivery challan a mail from concerned user NICSI Coordinator may be treated as delivery challan The Vendor should install all the items at specified site without any additional charge Though NICSI will provide all the necessary documents for ensuring smooth delivery of goods at the respective destinations it is the responsibility of the vendor to deliver the goods in time If any Tax is required to be paid the same will be reimbursed on actual basis NICSI will impose penalty on total value of purchase order as per Annexure 14 if the delivery of more than 20 of the total order value is delayed beyond the last date of delivery If the delivery is delayed for the item s whose value is equal or less than 20 of the total order value the penalty shall be applicable on the delayed equipment only On the receipt of the purchase orders the vendors within Ten 10 Days shall initiate the process of obtaining all the necessary documents directly from the user for the State Entry Permit in respective States wherever required for complete and safe delivery of the ordered products However for cases where copy of invoice and GR Goods Receipt from the transporter is required for applying for road permit the process should be so initiated by the vendor that the delivery schedule is met Proof for t
55. e Vendor s shall obtain all the necessary documents for the State Entry Permit in respective States wherever required by them for complete safe and timely delivery of the ordered products ACCEPTANCE TESTING PROCESS Page 10 of 80 vi vii viii xi xii xiii xiv The Systems must be supplied in full as per ordered configuration for acceptance No system with short supply or alternate product with different technical specifications shall be taken up for conduct of acceptance testing under any circumstances The vendor must ensure the availability of ordered items spares in their stock before accepting the purchase order The acceptance tests will include the verification of specification of ordered item functional testing and reliability test running of the evaluation test as conducted during technical evaluation of the items quoted by vendor The systems must give same performance results as shown during initial Technical Evaluation tests The offered systems in addition to meeting the evaluation tests should also contain the same subsystems Brand Manufacturer as were given at the time of initial evaluation tests Failure to fulfill any of the aforementioned conditions will entail cancellation of the Purchase Order along with forfeiture of the EMD Security Deposit Further NICSI can procure same items from alternate sources at the risk and cost of the defaulting vendor No acceptance testing will be undertaken by NICS
56. e applicable to all empanelled bidders Due to whatever reasons if vendors refuse to accept these rates and EMD of defaulting bidder will be forfeited If some of the additional items are added to main item the AMC charges in of main item will be applicable for additional items also Service Tax prevailing at the time of taking AMC services will be paid extra Upgrade price shall include the cost of Disks Disk enclosure Licenses etc The multiplication factor for premium support up time of 99 95 will be bidder independent The lowest value among all technically qualified bidders will be the final value and L1 bidder for that category to match the same All bidders are required to quote this rate Not quoting this cost may lead to rejection of such bids Any lower value quoted due to error in totaling will be final and no request for revision will be entertained To deal with the foreign exchange fluctuation a multiplication factor for each category will be worked out by taking the lowest quote against Import Impact Factor IIF for that category L1 bidder has to match the lowest value of IIF quoted by financially qualified bidders This Import Impact Factor will be used to work out revised rate basic cost dollar fluctuation converted into Rs Import Impact Factor All inclusive rates will be the total of revised basic rates and tax components All inclusive L1 rates will be applicable to all empanelled vendors of that item Total C
57. e documents submitted in pursuance of eligibility criterion mentioned above should be highlighted If tender bid were not accompanied by all the above documents mentioned the same would be rejected Undertaking for subsequent submission of any of the above document will not be entertained However NICSI reserves the right to seek fresh set of documents or seek clarifications on the already submitted documents All documents should be submitted electronically in PDF format However Financial Bid should be submitted hard copy format as explained in Annexure 9 Bid Submission An additional set of eligibility documents is to be submitted in Hard Copy Upon verification evaluation assessment if in case any information furnished by the Bidder is found to be false incorrect their bid shall be summarily rejected and no correspondence on the same shall be entertained THE BID SUBMITTED BY ANY BIDDER NOT FULFILLING THE ELIGIBILITY CONDITIONS CRITERIA STIPULATED ABOVE WILL NOT BE CONSIDERED Page 26 of 80 STATEMENT OF DEVIATIONS FROM TECHNICAL SPECIFICATIONS Please submit separate sheet for each item mentioned in Annexure 16 Technical I to XIV Equipment Offered Make Model DESCRIPTION OF DEVIATION IN THE BRIEF REASON FOR LINE ITEM ITEM SPECIFICATION OFFER THE DEVIATION WHERE DEVIATING Note Deviations on the lower side of technical specs will not be accepted Signature of the Bidder Name Date
58. e may be If considered necessary suitable amount of penalty shall be recovered from the Vendor out of either already due payments or from their Security Deposit or by raising claims while releasing the Security Deposit After expiry of warranty NICSI has option to enter into Annual Maintenance Contract with the supplier for post warranty maintenance of the systems 3 h If NICSI NIC desires the empanelled vendors will be asked to provide extended warranty at rates finalized Such extended warranty charge will be paid in advance after the expiry of built in warranty period If vendor refuses to honor this extended warranty support vendor may be debarred from participating in similar future tenders Annexure 11 Services to be provided S No Description Requirements Delivery of Items At the destination site the cartons will be opened only in the presence of authorized person user and vendors representative Inventories at all their service locations shall be maintained by the vendor s for immediate replacement of H w items in case of failure Installations Upon satisfactory installation of the equipment vendor should obtain signed installation certificate from the authorized person user after making the stock entry at their end and specify the same in the installation certificate The same shall be submitted along with the bills by the vendor for payment A sticker with the Service Support Call C
59. e must be accessed by both NFS and CIFS clients for data sharing among clients The File Serving module must support file system rollback from snapshot for fast restart recovery 13 Warranty Support Five year on site comprehensive warranty support Page 49 of 80 Technical VIII NAS Gateway Sr Features Required Minimum Specification Mention Make amp No Model of the quoted product amp compliance 1 Gateway OS independent NAS System with no single point of failure and having support for backend storage using SSD SAS and SATA NL SAS HDDs 2 Controller Supporting OS independent NAS functionality Dual controller in Active Active mode 4 Host Ports Minimum 6 x1Gbps ports and 2x 10Gbps ports with capability for VLAN Link Aggregation amp Ethernet Trunking Provision of automatic re routing of network path in case of primary path failure 6 Memory Should have minimum 64GB of memory and support 2 node clustering and shared SAN storage backend by all cluster nodes to facilitate ease of scalability 7 Chassis Rack Mountable with Hot Swap Redundant Power Supply amp Cooling Fans All necessary cables and accessories to connect Storage System to Servers SAN Switch 9 Other Hardware No single point of failure SPOF Online firmware upgrades features Remote diagnostic support 10 Software Point in Time Copy Clone Thin Provisioning Native replication features for DR O
60. e the submission of bills to NICSI along with the necessary documents i e POD s BG s etc is delayed by the vendor beyond 30 days from the date of issue of bill or delivery of materials etc whichever is earlier the entire liability towards payment of interest penalty to the tax authorities would be on the cost of respective vendors so that NICSI is not burdened unnecessarily with this amount The entire amount will be deducted from the payment due to respective vendor NICSI will issue form C for purchases from locations other that New Delhi All the Vendors Channel Partners should raise their bills in the name of NICSI New Delhi However the ordered items should be delivered directly to the user locations as per the Purchase Order All the bidders should furnish information about the location from where they are going to raise their bills to NICSI ONSITE WARRANTY MAINTENANCE The warranty period for the systems shall be taken into account as per the Annexure 10 Warranty from the date of completion of supply of products its successful installation commissioning and acceptance by NICSI including free spare parts kits etc whichever is later All Systems will be under Five Years on site comprehensive warranty support from the date of acceptance at the site including free spare parts kits etc and excluding the consumable items During warranty period all the parts of the product shall be considered non consumable and vendor
61. ed in the financial bid performa If the fluctuation is downwards NICSI Tender division will automatically initiate the process for reducing the rate by following the same procedure For subsequent revisions the rate revision committee will record the foreign exchange rate applicable on the finalization date 13 PLACING OF PURCHASE ORDERS NICSI has the right to choose any subset of the tendered items for placement of supply orders In case Purchase Orders are placed on more than one vendor the distribution of purchase orders will be at the sole discretion of NICSI For procurement of goods Purchase order will be placed on the empanelled vendor s in hardcopy format or in softcopy mode either through e mail containing the scanned copy of the Purchase Order or an alert through e mail for downloading the Purchase Order from Web Site Objection if any to the Purchase Order must be reported to NICSI by the vendor within three 3 working days counted from the Date of Purchase Order for modifications otherwise it is assumed that the vendor has accepted the Purchase Order in totality This is applicable in case of electronic publishing delivery of Purchase Order also After receiving the Purchase Order amendment if any of the same Purchase Order is requested by the vendor or done by NICSI installation period will be calculated from the amendment date and not from the original Purchase Order date On the receipt of the Purchase Orders th
62. entre Number of the vendor should be pasted on each equipment Warranty On site warranty maintenance support as mentioned in tender clause no 18 Onsite Warranty Maintenance and as per annexure 10 Warranty Annexure 12 Delivery S No Locations Delivery Period in days State Capitals 49 60 Level District amp Below District 60 65 Page 35 of 80 Rest of India NE States including Sikkim J amp K Lahual Spiti amp Kinnaur in HP Andaman Nicobar and Lakshdweep Islands Annexure 13 Penalty S No Activity Rate Failure in maintaining the delivery schedule Any unjustified and unacceptable delay in delivery schedule as given in above table will render the vendor liable for liquidated damage at the rate of 0 1 point one percent of the purchase order value per day for first week 0 2 point two percent per day for second week 0 3 point three percent per day for third week and 0 4 point four percent per day for fourth week subject to maximum four weeks in total Proof of Delivery Installation duly signed by the user NIC NICSI Project Coordinator with his name date of delivery designation and office seal legibly recorded should reach NICS Head Quarters New Delhi within 30 days with the bills after the date on which the item s was delivered installed If the bills are not submitted after delivery installation with relevant documents i
63. ering of Government levies subsequent to the finalization of the panel the Bidder shall automatically pass on the benefits to NICSI and in the event of increasing of Government taxes levies subsequent to the finalization of the panel NICSI shall consider the case on merit and the pro rata benefits to the vendor may be considered if full reference with documentary evidence is submitted During the validity of the panel in case NICSI notices that the market rates have come down from the time when rates were finalized or for the reasons of technological advances changes NICSI will ask the technically short listed Bidders to re quote the prices based on new advanced configurations technologies and the Bidder s will be selected on the basis of procedure as per clause 11 The time difference between such re quotes will be minimum three months except in case of the union budget Price variation due to Foreign exchange rate in USD fluctuation will be dealt as per clause 12 xvi 20 REFUND OF EMD amp SECURITY DEPOSIT The Earnest Money Deposit EMD without any interest accrued will be refunded as follows In the case of those bidders who fail to qualify the eligibility criteria the Earnest Money Deposit EMD will be refunded without any interest accrued immediately thereafter Page 14 of 80 ii In the case of those bidders whose technical bids do not qualify the EMD will be refunded without any interest accrued within one month of the a
64. erned division of the Company is taken over bought over by another company all the obligations and execution responsibilities under the agreement with the NICSI should be passed on for compliance by the new company in the negotiation for their transfer Page 8 of 80 vi Vii viii Xi xii xiii If the name of the product is changed for describing substantially the same in a renamed form then all techno fiscal benefits agreed with respect to the original product shall be passed on to NICSI and the obligations with NICSI taken by the Vendor with respect to the product with the old name shall be passed on along with the product so renamed In case any selected L1 bidder refuses to sign empanelment within seven days of communication from NICSI the offer would be treated as withdrawn and the bidder s EMD will be forfeited and tender will be scraped If other bidders refuses to sign the empanelment after matching L1 rates their EMD will be forfeited and offer will be extended to other qualified bidders to make a panel The defaulting bidder may also be debarred from participating in NICSI tenders for a period of three years In case of empanelled bidder is found in breach of any condition s of tender or supply order at any stage during the course of supply installation or warranty period the legal action as per rules laws shall be initiated against the bidder and EMD Security Deposits shall be forfeited besides debarring and
65. es on the same NAS Cluster 4 Host Ports Minimum 8 x1Gbps ports and 4x 10Gbps ports across NAS Cluster with capability for VLAN Link Aggregation amp Ethernet Trunking Provision of automatic re routing of network path in case of primary path failure 6 Memory Minimum of 96 GB memory for File serving operation across NAS Clusters 7 Chassis Rack Mountable with Hot Swap Redundant Power Supply amp Cooling Fans All necessary cables and accessories to connect Storage System to Servers SAN Switch 9 Other Hardware features No single point of failure SPOF Online firmware upgrades Remote diagnostic support 10 Software features and Point in Time Copy Clone Thin Provisioning Native Licenses to be supplied for full capacity replication for DR VLAN tagging Single namespace file system of more than 2PB single namespace file system should be serviced by all the offered controllers 11 Management Software and Licenses to be supplied for full capacity GUI and WEB based remote management software 12 OS Support LINUX WINDOW UNIX etc 13 Protocol supported Support for NFS CIFS Http FTP NDMP protocol in NAS environment The File Serving module storage array should provide cluster name space support for both CIFS and NFS protocol dynamic provisioning as a standard feature The File Serving module must have the capability to integrate with Microsoft Windows AD services and LDAP A shar
66. etc on a single port 21 The storage should support clustering solutions such as Microsoft cluster MS SQL cluster SUN Solaris cluster Linux cluster etc 22 The storage should have integration with major Database like Oracle MS SQL My SQL DB2 etc to take application consistent copies when doing replication Any Licenses for this support must be provided with System 23 Storage should support VMware hyper V Zen API API for Array Integration 24 The storage should be supplied with Storage management virtual thin provisioning local copy clone and snapshots both remote replication copy sync and Asysnc both and feature license for automated tiering of entire capacity i e 250TB to meet the technical requirements 25 Storage Management Features A Storage management software should be browser based web enabled accessible over IP B Storage management s w should have roles based access for user accounts to the storage system C Storage management software should provide interface wizards to perform configuration operations like create LUNs present LUNs to host set LUN attributes etc D Storage management software should be able to perform and monitor local and remote replication operations Storage management software should be able to configure and manage tiering and auto tiering F Storage management software should be able to monitor alerts G Storage management software should provide real time monitoring and historical analysis of s
67. excise duty and sales tax VAT must be quoted as per the above given table It is mandatory to provide all the required information otherwise bid will be rejected Lowest quoting bidder L1 will be decided on the basis of the lowest quoted Total Value TV If the L1 bidder due to whatever reasons refuses to accept empanelment letter the tender for that category will be scrapped and EMD of L1 will be forfeited A panel of Four bidders for each config will be formed For this NICSI will ask other technically qualified bidders whose quote fall within 120 of the L1 value to match the L1 rates TV Thus by way of giving successive opportunity for matching the L1 rate a panel of maximum Four bidders will be formed for each technically qualified config The decision of NICSI arrived at above will be final for empanelment and no representation of any kind shall be entertained If none of the bidders L2 L3 L4 agree to eligible to match Page 72 of 80 10 11 12 L1 rates then L1 alone shall be on the panel Prices of individual components as quoted by the L1 bidder will be applicable to all bidders matching the Total Value TV The above rates are inclusive of packing forwarding freight insurance installation commissioning warranty or any other charges for supply anywhere in India Entry Tax Octroi will be reimbursed as per actual wherever applicable Lowest value of AMC rate row 12 among all qualified bidders will b
68. f Octroi charges entry tax shall be furnished by NICSI users It shall be the exclusive responsibility of the vendor to collect these Forms Documents from the NICSI users In the absence of exemption certificates from NICSI users towards octroi entry tax the bidder will be re imbursed actual charges paid by them The selected bidders shall be empanelled with NICSI for a period given in the Annexure 6 Validity Rates quoted shall be valid for the period of empanelment and the extended period unless revised as per the provisions of clause 19 i Page 5 of 80 xii xiii xiv XV Xvi xvii xviii Xix XX xxi xxii xxiii XXiV XXV XXVi The rates are to be quoted by the bidders in Indian Currency and payment shall be made to successful bidders in Indian currency only Bidders shall indicate their rates in clear visible figures as well as in words and shall not alter overwrite make cutting in the quotation In case of a mismatch the rates written in words will prevail The price shall be for delivery at desired destination in India including installation commissioning and statutory levies if any The warranty period of Five Years shall be taken into account for all the Systems amp related optional items from the date of completion of supply and its successful installation at the site or 63 months from date of delivery whichever is earlier Conditional tenders shall not be accepted
69. f eligibility criteria defined for this tender The Bids conforming to the eligibility criterion only will be considered for further evaluation If there is any lack of clarity in the submitted eligibility documents TEC may ask concerned bidder representative to be present physically to prove their eligibility The TEC will short list the Technical bids on the basis of technical parameters including possible visit to inspect manufacturing and supply facilities either in India or abroad if considered necessary The short listed Bidders will be asked to bring one of each quoted model or improved latest model of same make as per specifications set out in Annexure 16 Technical I to XV for technical evaluation along with their own test and measuring equipments hardware software and technical manpower at NICSI HQ at vendor premises or any other site as may be finalized by NICSI as per schedule to be intimated to them During Technical Evaluation the quoted product will be physically verified for the required tender specifications tested for reliability through put functionality and other features as decided by the TEC In case the bidder fails to bring the quoted products within the time frame given by NICSI for evaluation the bid shall be rejected and EMD forfeited If during the technical evaluation any of the System fails then no subsequent opportunity will be given to the Bidder s However alternate item 1 of already quoted make and model
70. f minimum 10 TB SAN orders and System each issued by Govt Department corresponding PSUs Nationalized banks in past 3 years Submit documentary evidence in this Installation regard Copy of POs and Installation Certificates Certificates 3 Authorized Distributor cum Service Copy of Work Order Providers should have executed at least 1 purchase Order that project with its OEM partner in the last 3 clearly indicates ere supply of OEM s products by the Bidder 4 The bidder s annual sales turnover from During Rs sale of IT products and services within India 9910 11 Crore should at least be Rs 200 crores Rupees Two Hundred Crores during each of the years 2010 11 2011 12 and 2012 13 to be supported by authentic documentary During Rs evidence Signed and stamped copies of 2011 12 Crore Balance Sheets and P amp L Statements for each of the mentioned financial years The turnover refers to the company responding to this tender and not the Page 21 of 80 S Item Insert Value or check Reference of Enclosed Proof No list the box along with corresponding page numbers composite turnover of its During Rs subsidiaries sister concerns etc 2012 13 Crore It is mandatory that the Bidder submit a CA s certificate clearly stating the turnover from sale of IT products and services within India during each of the years 2010 11 2011 12 and 2012 13 quote value in Rs Crores
71. he communication sent and duly receipted by the user and or NICSI NIC project coordinator with signature name designation telephone number and preferably with office seal should be submitted to NICSI If after such proper communication there is any delay in the issuance of road permit from the user the vendor will be entitled to get extension for delivery period of two weeks from the date of receipt of the road permit provided that the acceptance testing was done and complete material was ready for dispatch 7 days before due date of delivery specified in purchase order The vendor shall provide equipment manual and User manual along with each equipment even if more than one equipment is ordered for a single location Penalty Calculation Process Any delay beyond the delivery and installation schedule as per purchase order will render the vendor liable for penalty at the rate as mentioned in the Annexure 13 Penalty Penalty will be charged on the non execution Purchase Order value and final payment will be made on full execution of Purchase Order 16 INSTALLATION SCHEDULE amp PENALTY The Bidder should install all the systems at specified site without any additional charge Installation should be completed within 15 Days Fifteen Days from the scheduled or actual date of delivery whichever is later for all locations If the scheduled date of delivery installation falls on holiday non working day at the delivery location the nex
72. he equipments to be supplied should work under the specified Operating Systems It shall be the exclusive responsibility of the Vendors supplying the equipments to provide appropriate device drivers and solutions for these system software platforms 15 DELIVERIES amp PENALTY Delivery Process i All aspects of safe delivery shall be the exclusive responsibility of the Vendor The schedule to be given for delivery at site is to be strictly adhered to in view of the strict time schedule for implementation of various Projects Proof of Delivery duly signed by the user NIC NICSI Project Coordinator with his name date of delivery designation and office seal legibly recorded should reach NICS Head Quarters New Delhi within 4 weeks of the delivery except for delivery in North eastern States including Sikkim J amp K Lahual Spiti amp Page 11 of 80 vi vii viii X Kinnaur in HP Andaman Nicobar and Lakshdweep Islands locations Delivery note of these locations should reach within six weeks of delivery date It may be noted that only the items technically tested accepted as per Purchase Order shall be delivered and installed as per the schedule mentioned in Annexure 12 Delivery and Installation Vendor must apply to the respective authority for issue of road permit waybill in time Delays on account of getting relevant permits shall not make vendors eligible for waiver of penalties Delivery Challan needs to be signed an
73. ids The basic prices in Indian rupees should be quoted separately for each set of items given in Annexure 16 Technical I to XV inclusive of Interface Cables Power Cables related accessories Documentations of sub assemblies of system and Operating Manuals of the systems Packing Forwarding Freight Insurance Installation charges at sites and Warranty etc Excise duty and Sales tax and any other tax as applicable should be quoted separately failing which these are not payable extra OCTROI EXEMPTION CERTIFICATE OEC from payment of Octroi charges shall be furnished by NICSI while placing the purchase order but its non acceptability by relevant authorities cannot BE ACCOUNTED FOR the delay IN THE DELIVERY INSTALLATION OF EQUIPMENTS and such eventuality cannot form the basis of either the modification of installation date of ordered supplier or waiver of the penalties For such affected deliveries against valid proof of Octroi PAID due to dishonor of OEC claims could be considered for reimbursement while settling the payment Financial bid may be submitted as per Annexure 17 Financia for the corresponding configuration description indicated in Annexure 16 Technical I to XV Tender process will be over after the issue of empanelment letter s to the selected vendor s Thereafter information submitted by the participating bidders before and during the bidding process may be put by Page 6 of 80 xxvii NICSI in the publi
74. l be used on Total Cost and Upgrade Costs to arrive at Premium Support Cost Percentage of the basic cost quoted at row 6 for 9 which foreign exchange is involved Import Impact Factor Page 69 of 80 Financial XII Technical Item Technical XI ATL with 20 LTO 6 Drives Bidder s Name SI No Description Quote In Indian Rupees 1 Basic Cost 2 Excise Custom Duty 3 Sales Tax Vat 4 Installation Charges 5 Service Tax on Installation A 6 Total Cost with 5 year on site warranty A 7 Cost of additional LTO 6 Drive Native FC B 8 Cost of LTO 6 Media C 9 License Cost for additional Media slot per slot D 10 Total Value TV 0 6 A 0 4 B C D 7 Post Warranty Annual Maintenance Charge In of basic cost Service Tax will be extra Multiplication Factor for Premium Warranty g Support with 99 95 uptime This factor will be used on Total Cost and Upgrade Costs to arrive at Premium Support Cost Percentage of the basic cost quoted at row 6 for 9 which foreign exchange is involved Import Impact Factor Page 70 of 80 Financial XIII Technical Item Technical XIII VTL 10 TB Bidder s Name SI No Description Quote In Indian Rupees 1 Basic Cost 2 Excise Custom Duty 3 Sales Tax Vat 4 Installation Charges 5 Service Tax on Installation 6 Total Cost with 5
75. les laws will be taken Any attempt by vendor to bring pressure towards NICSI s decision making process such vendors shall be disqualified for participation in the present tender and those vendor may be liable to be debarred from bidding for NICSI tenders in future for a period of three years Printed written conditions mentioned in the tender bids submitted by vendors will not be binding on NICSI No deviations from tender terms and conditions will be accepted Any violation thereof will lead to the rejection of the bid Upon verification evaluation assessment if in case any information furnished by the vendor is found to be false incorrect their total bid shall be summarily rejected and no correspondence on the same shall be entertained NICSI will not be responsible for any misinterpretation or wrong assumption by the vendor while responding to this tender Authorized Signatory NICSI Tender Division Page 18 of 80 ANNEXURES Scope of work and Conditions for Participation in Tender and Evaluation Criteria Page 19 of 80 ANNEXURE 1 SUMMARY S no Item Name Item Value 1 File No 10 12 2012 NICSI 2 Tender No NICSI DC Equipments 2013 01 3 Title TENDER FOR EMPANELMENT OF VENDORS FOR THE SUPPLY TESTING AND INSTALLATION OF DATACENTER EQUIPMENTS One time Procurement NO Empanelment YES i Multiple Technical Annexure s YES ii Quoting for all Main Technical NA
76. levels Dual controller in Active Active mode RAID support of levels 1 5 6 3 Disks Supported SSD SAS amp SATA NL SAS with provision for intermixing of these drives on the same controller 4 Host Ports Minimum 4 8 Gbps or higher FC ports 4x1Gbps amp 2 10Gbps NAS ports across controllers 5 Back End For Disk Array 8 x SAS Lanes of 6 Gbps per controllers connectivity 6 Cache Memory Minimum 32 GB across controllers with battery backup for 72Hrs OR equivalent mechanism to protect data in Cache in case of power failure 7 Chassis Rack Mountable with Hot Swap Redundant Power Supply amp Cooling Fans All necessary cables and accessories to connect Storage System to SAN Switch 8 Protocols Supported The storage system should support FC and iSCSI for Block and NAS File Serving module should support CIFS and NFS 9 Multipath Should support Multipath from SAN to Server or vice versa Any software required should be supplied 10 Other Hardware features No single point of failure SPOF Online firmware upgrades Remote diagnostic support 11 Bundled Software Point in Time Copy Clone Online Volume features and Licenses to Migration Array based LUN masking Multipath be supplied for full Thin Provisioning capacity 12 Mandatory Software De duplication Compression Block based features and Licenses to Remote replication in both SYNC and ASYNC be quoted separately modes The replication software should be compatible with Virtual Server enviro
77. mechanism across controllers 7 Chassis Rack Mountable with Hot Swap Redundant Power Supply amp Cooling Fans All necessary cables and accessories to connect Storage System to SAN Switch 8 Multipath Should support Multipath from SAN to Server or vice versa Any software required should be bundled 9 Other Hardware features No single point of failure SPOF Online firmware upgrades Remote diagnostic support 10 Bundled Software features Point in Time Copy Clone Online Volume Migration and Licenses to be supplied Array based LUN masking Multipath Thin Provisioning for full capacity 11 Mandatory Software Block based Remote replication in both SYNC and features and Licenses to be ASYNC modes The replication software should be quoted separately compatible with Virtual Server environment 12 Management Software and GUI and WEB based remote management Should be Licenses to be supplied for capable to create allocate expand amp move volumes full capacity dynamically Support for the following features Dynamic LUN expansion Mapping of LUNs to VMs and vice versa Discovery and monitoring of VMs Role based access Auditing of logs SNMP amp Email alerts Should be able to manage other Storage systems of the same class and make 13 VAAI Integration Storage must be complied to VMware hyper V Zen API for Array Integration 14 OS Support LINUX WINDOW UNIX etc 15 Warranty Support Five year on site comprehensive warranty support
78. n 30 days penalty 1 per week subject to a maximum of 2 will be levied from the total order value Due to financial year closing vendor has to submit their bills to NICSI in time not to allow any payment of interest penalty to tax authorities by NICSI If so such interest penalty will be deducted from the payment due to the respective bidders Failure in maintaining installation Schedule 0 2 Zero point two percent of the purchase order value per day subject to maximum of 10 days thereafter NICSI holds the option to complete the installation work through alternate sources at the risk and cost of the defaulting vendor The un installed items can be taken back by the vendor In addition vendor shall also be liable to pay to NICSI a cancellation charge of 10 Ten percent of the value of unsupplied items A sticker mentioning the service support call centre number of the vendor should be pasted on each supplied item During installation at site if any item is found to be defective or broken it will be replaced with new one by the Vendor at its own cost and risk within 30 days from the date on which the vendor has been informed of such damage If the items are not replaced and installed at the site within the stipulated time a penalty of 0 2 point two percent of the PO value per day for 15 days and 0 4 point four percent of PO value for next 15 days subject to a maximum of 30 days will be applicable Maintena
79. nce during warranty period Under standard warranty support penalty per day per storage at the rate of 0 2 point two percent of the purchase value of the Storage Under premium warranty support hourly penalty at the rate of 0 2 of the Storage Component Cost depending upon type Major Minor of fault will be charged if the quarterly down time is more that 0 05 Major fault means complete storage is not usable Minor means only one functionality related to that component is affected The decision of NICSI NIC in this regard will be final The component cost will be taken only from the available item cost against this tender Maximum penalty at any given stretch will be limited to 100 of the System value Page 36 of 80 4 Replacement of the faulty Any system failing at subsystem level at least three times in three months system displaying chronic system design or manufacturing defects or Quality Control problem or where the penalty amount on account of downtime has crossed 15 0 of the system value will be totally replaced by the Vendor at his cost and risk within 30 days from the date of last failure 5 Limitation of Liability Taking into consideration all the above cases the total penalty that can be levied on the vendor shall not exceed the purchase order value Annexure 14 Payment l PAYMENT SCHEDULE A pre receipted bill five copies shall be submitted in the name of NICSI New Delhi An invoice
80. nd after office hours addresses including telephone number s of the person s who are authorized to submit the bid with their signatures Un signed un stamped and without certificate for authorized person from bidder s HR legal department bid shall not be accepted All pages of the bid being submitted must be sequentially numbered by the bidder NICSI will not be responsible for any delay on the part of the vendor in obtaining the terms and conditions of the tender notice or submission of the online bids The bids submitted by telex telegram fax E mail manually etc shall not be considered No correspondence will be entertained on this matter The rates are to be quoted in strict compliance to the financial bid otherwise the bid is liable to be rejected Percentage of taxes etc if any to be claimed shall be indicated in the Price bid otherwise it will be presumed that rates are inclusive of all taxes and no plea would be accepted in this regard after opening of the tenders The basic prices in Indian rupees should be quoted separately for each set of items given in Annexure 17 Financial Financial Bid Performa inclusive of all accessories like Power Cables as per Indian environment Driver Software related accessories Documentations of sub assemblies of quoted item and Operating Manuals of the equipments Packing Forwarding Freight Insurance Installation charges at sites and Warranty etc Certificates for Exemption o
81. nline Write once read many functionality Anti virus VLAN tagging 11 Management GUI and WEB based remote management Software 12 OS Support LINUX WINDOW UNIX etc 13 Protocol The File Serving module should have support CIFS and NFS supported protocol File Transfer Protocol FTP and dynamic provisioning as a standard feature 14 Integration with The File Serving module must have the capability to integrate AD LDAP with Microsoft Windows AD services and LDAP 15 Warranty Five year on site comprehensive warranty support Support Page 50 of 80 Technical IX Technical X Autoloader Sr Features Required Minimum Specification Mention Make amp Model No of the quoted product amp compliance 1 Drives amp Media Slots At least One LTO 6 Drive and minimum 8 media slots 2 Media Cartridge 10 number of LTO 6 Data Cartridges and two cleaning Cartridges 3 Chassis Rack Mountable with power supply amp Cooling Fans Necessary Interface card cables and accessories to connect Autoloader to Servers 3 Management Software GUI and WEB based remote management 4 OS Support LINUX WINDOW UNIX etc 5 Warranty Support Five year on site comprehensive warranty support Automated Tape Library ATL 2 Drives Sr Features Required Minimum Specification Mention Make amp Model No of the quoted product amp compliance 1 Drives Two Number of LTO 6 Drives Native FC scal
82. nment 13 Management Software GUI and WEB based remote management and Licenses to be supplied for full capacity Should be capable to create allocate expand amp move volumes dynamically Support for the following features Dynamic LUN expansion Mapping of LUNs to VMs and vice versa Discovery and monitoring of VMs Role based Page 45 of 80 access Auditing of logs Quota management and SNMP amp Email alerts Should be able to manage other Storage systems of the same class and make 14 VAAI Integration Storage must be complied to VMware API for Array Integration 15 OS Support LINUX WINDOW UNIX etc 16 NAS Specifications NAS functionality should be configured in HA mode with automatic controller failover The File Serving module storage array should provide support for both CIFS and NFS protocol dynamic provisioning as a standard feature Support for Common Internet File System CIFS Network File System NFS NDMP for NDMP Backups File Transfer Protocol FTP The File Serving module storage must have the capability to integrate with Microsoft Windows AD services and LDAP A share must be accessed by both NFS and CIFS clients for data sharing among clients The File Serving module file system must support file system rollback from snapshot for fast restart recovery 17 Warranty Support Five year on site comprehensive warranty support Page 46 of 80 Unifie
83. nstall the ordered items and will prepare installation report for each location as per the purchase order and get it signed by the concerned User Officer In charge or his her authorized person officer 2 The vendor will submit all original installation reports to NICSI Headquarters New Delhi 3 Penalty if any will be imposed as per Annexure 13 Penalty Page 37 of 80 Annexure 15 Security Deposit Security deposit have to be made in form of Bank Guarantee equal to the EMD amount SNo Item Value 1 Validity Valid for the period of empanelment extended empanelment The BG will be released after the empanelment or execution of all pending POs whichever is later 2 Instrument One single deposit in the form of Bank Guarantee 3 Amount Equal to EMD amount Il Performance Bank Guarantee PBG SNo Item Value 1 Validity 63 Months from the date of delivery of Systems 2 Instrument One single deposit in the form of Bank Guarantee to be submitted along with the bills and proof of delivery for claiming 85 of the PO value 3 Amount Equal to 15 of PO Value Page 38 of 80 C Annexure 16 Technical Technical SAN 10TB Technical Il SAN 50 TB Technical III SAN 100 TB Technical IV SAN 250 TB Technical V Unified Storage Solution 50TB Technical VI Unified Storage Solution 250TB Technical VII Scale out NAS 100 TB Technical VIII
84. ny prescribed condition s is are found incomplete in any respect and at any processing state Page 16 of 80 Vii viii vi Vii viii NICSI also reserves the right to award works supply order on quality technical basis which depends on quality capability of the system and infrastructure of the firm Bidder s are therefore directed to submit the tender carefully along with complete technical features of the products systems as well as other documents required to access the capability of the firm All procedure for the purchase of stores laid down in GFR and DFPR shall be adhered to strictly by the NICSI and Bidders are bound to respect the same The vendor should provide with every equipment manual and related User manual irrespective of the fact that more then one equipment may be meant for any location 27 GENERAL CONDITIONS The empanelment under this tender is not assignable by the selected vendor The selected vendor shall not assign its contractual authority to any other third party As a matter of policy and practice and on the basis of Notification published in Gazette of India dated 14th March 1998 it is clarified that services and supplies of the vendor selected through this tender can be availed by both National Informatics Center NIC and National Informatics Center Services Incorporated NICSI as the case may be depending on the project and the selected vendor shall be obliged to render services supplies to
85. ode with automatic controller failover The File Serving module storage array should provide support for both CIFS and NFS protocol dynamic provisioning as a standard feature Support for Common Internet File System CIFS Network File System NFS NDMP or equivalent for Backups File Transfer Protocol FTP The File Serving module storage must have the capability to integrate with Microsoft Windows AD services and LDAP A share must be accessed by both NFS and CIFS clients for data sharing among clients The File Serving module file system must support file system rollback from snapshot for fast restart recovery 17 Warranty Support Five year on site comprehensive warranty support Page 48 of 80 Scale out NAS 100 TB SAS Raw Technical VII Sr No Features Required Minimum Specification Mention Make amp Model of the quoted product amp compliance 1 Capacity 100 TB Raw using 600GB or higher capacity SAS Drives with one additional global hot spare drive of same capacity for every thirty data disk drives or equivalent capacity to be given as a solution 2 Expandability Should be scalable up to 2 PB using SAS 10K RPM or higher drives 2 Controller amp RAID levels Supporting OS independent NAS functionality Minimum two controllers in Active Active mode RAID support of levels 1 5 6 or equivalent 3 Disks Supported SAS amp SATA NL SAS with provision for intermixing of these driv
86. on any ground and shall be rejected straightway If any clarification is required the same should be obtained before submission of the bids The bidder should certify support for the supplied item for a minimum period of 5 years After the warranty maintenance of Five years if NICSI NIC or its users decide to go in for in house maintenance or through a third party the vendor shall supply the spares to NICSI users NICSI or a party designated by NICSI If NICSI wants to enter into an AMC contract with the empanelled bidder on the expiry of Warranty the bidder should be ready to sign AMC at a rate finalized through this Tender Bidder shall furnish a compliance statement Point wise of specifications amp features of offered equipments with the Technical Bid Deviations from technical specifications should be furnished as per Annexure Deviation on lower side of specifications will not be considered No deviations in terms amp conditions of the tender document will be accepted in any case Quoting incredibly low value of items with a view to subverting the tender process shall be rejected straightway and EMD of such defaulting bidder shall be forfeited Bids not submitted as per the specified format and nomenclature will be out rightly rejected Ambiguous bids will be out rightly rejected NICS will not be responsible for any delay on the part of the vendor in obtaining the terms and conditions of the tender notice or submission of the tender b
87. onding page numbers CA s certificate clearly stating the above During Rs must be submitted 2011 12 Crore During Rs 2012 13 Crore 17 The OEM should be an ISO 9001 2000 or 1 Name of the ISO 9001 2008 certified Company The agency OEM should enclose a copy of quality certificate from a recognized institution for 2 Name of the their manufacturing located anywhere in Certificate INDIA or abroad This certification should be from any globally recognized institution 3 Validity date 18 The OEM must have sufficient Page 25 of 80 S Item Insert Value or check Reference of Enclosed Proof No list the box along with corresponding page numbers 19 The OEM must be either in the Leaders Copy of Gartner or the Challengers quadrant in the Report showing the Gartner Magic Quadrant 2013 for General OEM company in Purpose Disk Arrays Magic Quadrant 2013 Or for General Purpose Disk Arrays The OEM must have a worldwide market share of GREATER THAN 5 as per the IDC Worldwide Quarterly Disk Storage Systems Tracker for the 4 Quarter of 2012 Disk Storage Systems Copy of the IDC Worldwide Quarterly Tracker report for the 4 Quarter of 2012 showing the OEM s worldwide market share Note Bidder is to fill the above annexure and indicate the page numbers of the supporting document in the proof while submitting response to the eligibility criteria The relevant portions in th
88. or evaluation NICSI will bear the expenditure towards traveling boarding amp lodging of its technical officials visiting for technical demonstration evaluation Vendor must have a web based complaint registration system in place to cater on line complaint registration 11 vi vii 12 and status monitoring from equipment installed locations across the country for the items supplied The system should have good response During technical evaluation bidder has to demonstrate their package EVALUATION OF FINANCIAL BIDS The Financial Bids of only technically qualified bidders will be opened in the presence of their representatives on a specified date and time duly notified The financial bids will then be passed on to a duly constituted Financial Evaluation Committee FEC for evaluation If NICSI considers necessary revised Financial Bids can be called from the technically short listed Bidders before opening the original Financial Bids In that case the revised bids should not be higher than the original bids except in case of increase in Govt tax levies foreign exchange fluctuations otherwise the bid will be rejected amp EMD will be forfeited of such defaulting bidders Each Annexure Technical I to Technical XIV will be evaluated as a separate tender L1 bidder for each item will be worked out as per the procedure given in the financial bid Annexure 17 Financial The maximum period allowed for matching the L1 rates
89. orts Front End on the storage controller with all necessary accessories licenses and cables to connect with SAN Switch 25 Optional Additional 8 GB Cache on the storage controller 26 Optional Additional 32 GB Cache on the storage controller Page 57 of 80 Annexure 17 Financial Page 58 of 80 FINANCIAL BID PROFORMAS FOR DATACENTER EQUIPMENTS Financial 1 Technical Item Technical I SAN System 10TB Raw Bidder s Name SI No Description Quote In Indian Rupees 1 Basic Cost 2 Excise Duty Custom Duty 3 Sales Tax Vat 4 Installation Charges 5 Service Tax on Installation 6 Total Cost with 5 year on site warranty Standard Support A Total Cost with 5 year on site warranty for the 7 above system with 10TB SATA in lieu of 10TB SAS B Standard Support 7 Upgrade Cost per 10TB RAW with SATA Disks c Inclusive of DAEs and required licenses 3 Upgrade Cost per 5TB RAW with SAS Disks D Inclusive of DAEs and required licenses 9 Upgrade Cost per 1TB RAW with Solid State Disks E Inclusive of DAEs and required licenses 10 License cost for storage based remote replication in F both SYNC and ASYNC mode 1 TB usable 11 Total Value TV 0 5 A 0 3 B C D E 0 2 F Post Warranty Annual Maintenance Charge In of 12 basic cost Service Tax will be extra Multiplication Factor for Premium Warranty Support 13 with 9
90. ost with 5 year on site warranty given at Row 7 will be the sum of Basic Cost Duty and Taxes All the bidders are required to quote individual breakup of Duty and Taxes Quoting all inclusive Price ie not quoting tax breakup will lead to rejection of their bids Authorized Signatory Name Date Place SEAL Page 73 of 80 FINANCIAL BID PROFORMA ADDITIONAL ITEMS Name of the Bidder Financial XV Applicable Total cost Percentage of Categories with five the basic cost years quoted at col Sl Basic Excise Sales Tax warranty ea No Description Cost PaA vI xchange ls Rs Duty involved Import Impact Factor 1 2 3 4 5 SAS Hard Disk 600GB 10K rpm DualTechnical l 1 Ported VII SAS Hard Disk 900GB 10K rpm DualTechnical I 2 Ported VII 3 FC Hard Disk 600GB 15K rpm Dual Optional Ported 4 SAS Hard Disk 600GB 10K rpm Technical 1 VII 5 SAS Hard Disk 900GB 10K rpm Technical 1 VI 6 FC Hard Disk 600GB 15K rpm Optional 7 SATA NL SAS Hard Disk 2TB Technical 1 VII 8 Solid State Disk SSD 200 GB Technical l VII 9 Disk Array Enclosure with minimum 14 __ Technical I disk slots and all necessary cables VII Host Bus Adapter HBA 8Gbps or higher Technical I 10 with dual FC port and having feature for VII multipath with required software license Converged network adapter supporting MTechnical l 11 dual
91. ould also be submitted b ENV 2 One sealed envelope superscripted FINANCIAL BIDS NICS OPEN TENDER THE SUPPLY TESTING AND INSTALLATION OF DATACENTRE EQUIPMENTS This envelop should contain within it separate envelopes sealed for each quoted item as per Annexure 17 Financial I XV Bid for each category should be submitted in individually sealed envelopes superscripting the relevant category Financial Bid m Category z Page 31 of 80 For each quoted item in the Annexure 16 Technical I XIV financial bids of only technically qualified bidders for that category will be opened Financial bids in the format Annexure 17 Financial XV for Additional items will be opened for all the eligible bidders and L1 value will be arrived at by identifying the lowest quote for each line item among all bidders L1 bidder for main categories Technical 1 XIV will have to match corresponding L1 value in the Additional Item category C Aset of Eligibility Criteria Documents is to be submitted in Hard Co arranging them in proper order as defined in the Tender Document after highlighting the relevant portions Page 32 of 80 Conditions for Empanelment Page 33 of 80 Annexure 10 Warranty S No Description Compliance All DC Equipments should be under Five Years on site comprehensive warranty support under Standard Support or Premium Support from the date of acceptance
92. pgrade Costs to arrive at Premium Support Cost Percentage of the basic cost quoted at row 6 for 9 which foreign exchange is involved Import Impact Factor Page 67 of 80 Financial X Technical Item Technical X ATL with 2 LTO 6 Drives Bidder s Name SI No Description Quote In Indian Rupees 1 Basic Cost 2 Excise Custom Duty 3 Sales Tax Vat 4 Installation Charges 5 Service Tax on Installation 6 Total Cost with 5 year on site warranty TV 7 Post Warranty Annual Maintenance Charge In of basic cost Service Tax will be extra Multiplication Factor for Premium Warranty Support g with 99 95 uptime This factor will be used on Total Cost and Upgrade Costs to arrive at Premium Support Cost Percentage of the basic cost quoted at row 6 for 9 which foreign exchange is involved Import Impact Factor Page 68 of 80 Financial XI Technical Item Technical XI ATL with 4 LTO 6 Drives Bidder s Name SI No Description Quote In Indian Rupees 1 Basic Cost 2 Excise Custom Duty 3 Sales Tax Vat 4 Installation Charges 5 Service Tax on Installation 6 Total Cost with 5 year on site warranty TV 7 Post Warranty Annual Maintenance Charge In of basic cost Service Tax will be extra Multiplication Factor for Premium Warranty Support g with 99 95 uptime This factor wil
93. rds EMD will be acceptable EMD of unsuccessful bidders will be returned without any interest on tender finalization e EMD of successful bidders will be returned after they sign letter of empanelment with NICSI and on submission of a bank guarantee equal to EMD amount for each empanelled Annexure 16 Technical I to XIV as mentioned in the Annexure 15 Security Deposit The BG will be released after the empanelment or execution of all pending orders whichever is later 6 TECHNICAL SCHEDULE Details of equipments and Technical Specifications to be empanelled procured are given in Annexure 16 Technical I to XV The following documents shall be enclosed by every vendor along with the Technical bids i Necessary detailed technical write up highlighting the features of the System quoted ii Reports published in journals comparing the quoted product with other similar product iii Information on future planned upgrade and compatible products along with the anticipated time frame iv List of important installation sites v Any other document which the Bidder may feel necessary in support of their product vi Make and model of all items quoted should be mentioned in the technical bid and complete technical details should be provided in the form of brochures and write ups vii Certificate to the effect that the offered quoted products conform to the tender specification Page 4 of 80 vi Vii viii Xi PRE BID MEETING
94. rges 5 Service Tax on Installation 6 Total Cost with 5 year on site warranty A 7 Upgrade Cost per 10TB RAW with SATA Disks B Inclusive of DAEs and required licenses 8 Upgrade Cost per 5TB RAW with SAS Disks c Inclusive of DAEs and required licenses 9 Upgrade Cost per 1TB RAW with Solid State Disks D Inclusive of DAEs and required licenses 10 License for storage based remote replication in E both SYNC and ASYNC mode 1 TB usable 11 Total Value TV 0 5 A 0 3 B C D 0 2 E Post Warranty Annual Maintenance Charge In of 12 basic cost Service Tax will be extra Multiplication Factor for Premium Warranty Support 13 with 99 95 uptime This factor will be used on Total Cost and Upgrade Costs to arrive at Premium Support Cost Percentage of the basic cost quoted at row 6 for 14 which foreign exchange is involved Import Impact Factor Page 62 of 80 Financial V Technical Item Technical V Unified Storage Solution 50TB Raw Bidder s Name SI No Description Quote In Indian Rupees 1 Basic Cost 2 Excise Custom Duty 3 Sales Tax Vat 4 Installation Charges 5 Service Tax on Installation 6 Total Cost with 5 year on site warranty A Upgrade Cost per 10TB RAW with SATA 7 Disks Inclusive of DAEs and required B licenses 3 Upgrade Cost per 5TB RAW with SAS Disks Inclusive of DAEs and required
95. rises out of or in connection with this contract or in respect of any defined legal relationship associated therewith or derived there from the parties agree to seek an amicable settlement of that dispute by Conciliation under the ICADR Conciliation Rules 1996 The Authority to appoint the Conciliator s shall be the International Centre for Alternative Dispute Resolution ICADR The International Centre for Alternative Dispute Resolution will provide administrative services in accordance with the ICADR Conciliation Rules 1996 APPLICABLE LAW The vendor shall be governed by the laws and procedures established by Govt of India within the framework of applicable legislation and enactment made from time to time concerning such commercial dealings processing All disputes in this connection shall be settled in Delhi jurisdiction only NICSI reserves the right to cancel this tender or modify the requirement at any stage of Tender process cycle without assigning any reasons NICSI will not be under obligation to give clarifications for doing the aforementioned NICSI reserves the right that the work can be allocated to any of the empanelled vendors NICSI also reserves the right to modify relax any of the terms amp conditions of the tender by declaring publishing such amendments in a manner that all prospective vendors parties to be kept informed about it NICSI without assigning any further reason can reject any tender s in which a
96. signed by Legal Officer HR Head Company Secretary of OEM Company Any deviation from the above MAF Performa will lead to summary rejection of such bids MAF should be notorised Page 79 of 80 Site Not Ready Certificate Annexure 19 1 Vendor Name 2 Project No 3 Purchase order No amp date 4 Equipment Name 5 Date of delivery 6 Date of Ist Visit for installation 7 Site not ready reason 8 Tentative date of site being ready for installation 9 Contact detail of vendor for getting equipment installed if site get ready 10 Certificate There isno delay on the part of vendor in getting the equipment installed Name of user NIC Project Coordinator NICSI Project in charge Designation __ Signature with official seal Date Page 80 of 80
97. sis To deal with the foreign exchange fluctuation a multiplication factor for each category will be worked out by taking the lowest quote of IIF for that category L1 bidder has to match the lowest value of IIF quoted by the financially qualified bidders This Import Impact Factor will be used to work out revised rate basic cost dollar fluctuation converted into Rs import impact factor All inclusive rates will be the total of revised basic rates and tax components All inclusive L1 rates will be applicable to all empanelled vendors of that item Page 75 of 80 8 Duties and Taxes are to be quoted explicitly Authorized Signatory Name Date Place SEAL Page 76 of 80 Installation Certificate 1 Vendor Name 2 Project No 3 Purchase order No amp date 4 Invoice No with date 5 Equipment Name amp Description 6 Equipment serial nos 7 Date of delivery 8 Date of intimation of call for installation 9 Installation Date 10 cota oe ria Name of user NIC Project Coordinator NICSI Project in charge Designation __ Signature with official seal Date Page 77 of 80 Document Lists Check lists to be submitted Page 78 of 80 Annexure 18 MANUFACTURERS AUTHORIZATION FORM Ref Date To Deputy Manager Tender Division National Informatics Centre Services Inc Hall No 2 amp 3 6th Floor NBCC Tower 15 Bhikaiji Cama Place
98. t working day shall be treated as due date of delivery installation All aspects of safe delivery shall be the exclusive responsibility of the Bidder At the destination site the Cartons will be opened only in the presence of user official and bidder s representative The intact position of the Seal for not being tampered with shall form the basis of certifying the receipt in good condition If the items are not installed at site within the stipulated time after delivery due to the non responsiveness of the vendor a penalty at the rate as mentioned in the Annexure 13 Penalty will be applicable Installation Certificate copies duly signed by the authorized user should submitted to the NICSI along with the bill Page 12 of 80 vi vi Vii viii 17 18 The items to be supplied should work under the specified Operating Systems viz Windows and GNU Linux all versions It shall be the exclusive responsibility of the Vendors supplying the items to provide appropriate device drivers and solutions for these system software platforms Consolidated Installation Report based on the successful installations of the individual items duly signed by concerned user authorized NICSI officer should be submitted to NICSI Headquarters along with the bills It may be noted that only the items technically tested accepted as per Purchase Order shall be installed as per the schedule mentioned in Annexure 12 Delivery and Installation For
99. tion the number and Drives with one additional global hot spare drive of size of data disks as well same capacity for every thirty data drives as the usable capacity under RAID 5 6 2 Expandability Should be scalable up to 200TB using 600 GB or higher SAS Disk drives using same controllers 2 Controller amp RAID Dual controller in Active Active mode RAID support of levels levels 1 5 6 3 Disks Supported SSD SAS amp SATA NL SAS with provision for intermixing of these drives on the same controller 4 Ports Front End For Minimum 8 8 Gbps or higher FC ports amp 4 10Gbps Server SAN Switch iSCSI ports connectivity 5 Ports Back End For 8 x SAS Lanes of 6 Gbps per controllers Disk Array connectivity 6 Cache Memory Minimum 32 GB expandable up to 64GB Cache across Controllers with battery backup for 72Hrs OR equivalent mechanism to protect data in Cache in case of power failure 7 Chassis Rack Mountable with Hot Swap Redundant Power Supply amp Cooling Fans All necessary cables and accessories to connect Storage System to SAN Switch 8 Multipath Should support Multipath from SAN to Server or vice versa Any software required should be supplied 9 Other Hardware No single point of failure SPOF Online firmware features upgrades Remote diagnostic support 10 Bundled Software Point in Time Copy Clone Online Volume Migration features and Licenses Array based LUN masking Multipath Thin Provisioning to be supplied for full capacit
100. torage performance data such as total IOPS read write cache hit throughput etc for analyzing performance of the systems 26 Local copy features A The storage should support local copy of single source device to at least three or more target devices with background copy B The proposed storage should have point in time copy or snapshots 27 Remote Replication features A The storage should support both types of Data Replication to remote site B The replication solution should support up to 2048 volume pairs for remote replication 28 The proposed Storage Array should have feature to Virtualize Integrate 3rd party storage arrays from leading Storage OEMs like EMC Hitachi IBM HP Netapp Oracle etc The necessary hardware and software license must be quoted to connect 3rd party storage arrays of capacity 250TB Page 44 of 80 Unified Storage System 50 TB SAS Raw Technical V Sr Features Required Minimum Specification Mention Make amp No Model of the quoted product amp compliance 1 Capacity 50 TB Raw using 600GB or higher Dual Ported Mention the number SAS Drives with one additional global hot spare and size of data disks drive of same capacity for every thirty data as wellas the usable drives capacity under RAID 5 6 2 Expandability Should be scalable up to 250TB using 600GB or higher SAS Disk drives using same controllers 2 Controller amp RAID
101. ts to arrive at Premium Support Cost Percentage of the basic cost quoted at row 6 for 13 which foreign exchange is involved Import Impact Factor Page 65 of 80 Financial VIII Technical Item Technical VIII NAS Gateway Bidder s Name SI No Description Quote In Indian Rupees 1 Basic Cost 2 Excise Custom Duty 3 Sales Tax Vat 4 Installation Charges 5 Service Tax on Installation 6 Total Cost with 5 year on site warranty TV 7 Post Warranty Annual Maintenance Charge In of basic cost Service Tax will be extra Multiplication Factor for Premium Warranty Support g with 99 95 uptime This factor will be used on Total Cost and Upgrade Costs to arrive at Premium Support Cost Percentage of the basic cost quoted at row 6 for 9 which foreign exchange is involved Import Impact Factor Page 66 of 80 Financial IX Technical Item Technical IX Autoloader Bidder s Name SI No Description Quote In Indian Rupees 1 Basic Cost 2 Excise Custom Duty 3 Sales Tax Vat 4 Installation Charges 5 Service Tax on Installation 6 Total Cost with 5 year on site warranty TV 7 Post Warranty Annual Maintenance Charge In of basic cost Service Tax will be extra Multiplication Factor for Premium Warranty Support g with 99 95 uptime This factor will be used on Total Cost and U
102. ty seeking concession to the other as soon as practicable but within 21 days from the date of occurrence and termination thereof and satisfies the party adequately of the measures taken by it neither party shall by reason of such event be entitled to terminate the empanelment contract nor shall either party have any claim for damages against the other in respect of such nonperformance or delay in performance and deliveries under the empanelment contract shall be resumed as soon as practicable after such event has come to an end or ceased to exist and the decision of the purchaser as to whether the deliveries have so resumed or not shall be final and conclusive provided further that if the performance in whole or in part or any obligation under the empanelment is prevented or delayed by reason of any such event for a period exceeding 60 days the purchaser may at his option terminate the empanelment 24 TERMINATION FOR DEFAULT i Default is said to have occurred a If the vendor fails to submit BG within 7 days of receipt of Purchase Order Page 15 of 80 Ifthe vendor fails to accept the Purchase Orders c If the vendor fails to deliver any or all of the services within the time period s specified in the purchase order or during any extension thereof granted by NICSI d If the vendor fails to perform any other obligation s under the contract If the vendor defaults on amp Il of above circumstances his Bid security EMD BG receive
103. ure 4 Time Schedule e EN I Scanned copy of Bank drafts PDF format e EN 2 The PDF file containing the following information should be titled as o Eligibility Criteria NICSI tender for THE SUPPLY TESTING AND INSTALLATION OF DATACENTER EQUIPMENTS o Eligibility Criteria is given in the Annexure 2 Eligibility Criteria and it must be filled up o All the documents asked for eligibility criteria e EN 3 The PDF file containing the following information should be titled as Technical Bid NICSI tender for THE SUPPLY TESTING AND INSTALLATION OF DATACENTER EQUIPMENTS o Items being quoted as per the Annexure 16 Technical I to XV Use separate sheet for each configuration clearly indicating Make amp Model of the quoted product o Technical literature about the Systems offered This PDF file not containing the above documents or containing the financial bid in explicit implicit form will lead to rejection of the bid e EN 4 The XLS file titled as Financial Bid DC Equipments As the Financial Bids are expected to be submitted in physical format a blank file needs to be uploaded as EN 4 2 Bid Submission Manual Part a ENV 1 Bank Draft s towards EMD and TENDER FEE in one sealed envelope and superscripted EMD and Tender Fee NICSI tender for THE SUPPLY TESTING AND INSTALLATION OF DATACENTRE EQUIPMENTS due on the time as mentioned in the Annexure 4 Time Schedule A letter specifying the draft details sh
104. vendor on non acceptance of the purchase orders this EMD BG will be forfeited and empanelment will be cancelled Page 9 of 80 xiv XV Xvi 14 14 Empanelled vendors shall be required to give Performance Bank Guarantee as mentioned in the Annexure 15 Security Deposit at the time of bill submission Performance Bank Guarantee will be of any scheduled bank drawn in the name of National Informatics Centre Services Inc New Delhi for a period of warranty as mentioned in the Annexure 10 Warranty The vendor will have to renew Bank Guarantee BG for such further periods till satisfactory free warranty support has been provided by the Vendor for all the Systems supplied and installed and thereafter the Security Deposit BG shall be returned to the vendor without any interest This BG will be invoked in case of non compliance of maintenance schedule during warranty period Minimum period for consideration of request for review of prices for all products of this tender shall be three months Bidder will submit the foreign exchange rate USD applicable on tender submission date as given in financial bid The foreign exchange rate on last date of bid submission published at RBI site will be taken as reference The request by empanelled vendors for rate revision due to the above will be considered only when the fluctuation is more than 10 of the defined reference value Method of rate revision due to above fluctuation is defin
105. y 11 Mandatory Software Block based Remote replication in both SYNC and features and Licenses ASYNC modes The replication software should be to be quoted compatible with Virtual Server environment separately 12 Management Software GUI and WEB based remote management Should be and Licenses to be capable to create allocate expand amp move volumes supplied for full dynamically Support for the following features Capacity Dynamic LUN expansion Mapping of LUNs to VMs and vice versa Discovery and monitoring of VMs Role based access Auditing of logs SNMP amp Email alerts Should be able to manage other Storage systems of the same class and make 13 VAAI Integration Storage must be complied to VMware hyper V Zen API for Array Integration 14 OS Support LINUX WINDOW UNIX etc 15 Warranty Support Five year on site comprehensive warranty support Page 42 of 80 S No SAN System 250 TB SAS Raw Storage System Specifications Requirements Enterprise Class Storage System and supplied with 250TB Usable capacity using 5 capacity using SSD disks with Raid 5 or equivalent 25 capacity using SAS 10K Disks with Raid 5 or equivalent 70 capacity using 1 2 3TB SATA NL SAS disks with Raid 6 Technical IV Mention Make amp Model of the quoted product amp compliance Mention the number and size of data disks as well as the usable capacity under RAID 5 6 Support for 200GB SSD or Higher capacity and S
106. year on site warranty A 7 Upgrade Cost per 10 TB RAW with SATA Disks B Inclusive of DAEs and required licenses 8 Total Value TV TV 0 6 A 0 4 B 9 Post Warranty Annual Maintenance Charge In of basic cost Service Tax will be extra Multiplication Factor for Premium Warranty 10 Support with 99 95 uptime This factor will be used on Total Cost and Upgrade Costs to arrive at Premium Support Cost Percentage of the basic cost quoted at row 6 for 11 which foreign exchange is involved Import Impact Factor Page 71 of 80 Financial XIV Technical Item Technical XIII VTL 50 TB Bidder s Name SI No Description Quote In Indian Rupees 1 Basic Cost 2 Excise Custom Duty 3 Sales Tax Vat 4 Installation Charges 5 Service Tax on Installation 6 Total Cost with 5 year on site warranty A 7 Upgrade Cost per 10 TB RAW with SATA Disks B Inclusive of DAEs and required licenses 8 Total Value TV TV 0 6 A 0 4 B 9 Post Warranty Annual Maintenance Charge In of basic cost Service Tax will be extra Multiplication Factor for Premium Warranty Support 10 with 99 95 uptime This factor will be used on Total Cost and Upgrade Costs to arrive at Premium Support Cost Percentage of the basic cost quoted at row 6 for 11 which foreign exchange is involved Import Impact Factor For consideration of the financial bid the rates of

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