AX501 User Manual - Neurona Home Life Products
Contents
1. ground Capability of HomePlug HomePlug HomePlug AV HomePlug AV UPA HD PLC communication 1 0 turbo 200 Mbps IEEE 1901 between PLC 500 Mbps standard HomePlug 1 0 OK OK NO NO NO NO HomePlug turbo OK OK NO NO NO NO HomePlug AV NO NO OK OK NO NO 200 Mbps HomePlug AV IEEE 1901 NO NO OK OK NO NO 500 Mbps UPA NO NO NO NO OK NO HD PLC NO NO NO NO NO OK TROUBLE SHOOTING New devices are shipped with the same logical PLC network group assignment and should be mutually communicable at first deployment If two PLC devices do not communicate either due to the erasing of the PLC network group during product shipping handling or users deploying please follow these steps Press the RESET button of the powered on not entering standby PLC device with a needle pin For safety reasons do not use a metal pin This will return the PLC device into its factory default network group HomePlugAV If successful all LED lights will turn off and on one time Repeat the step above on all PLC devices to ensure they return to the same default network group This ensures devices of same network group won t have any further communication problems You can now create a private network group on these devices when needed If the devices still do not communicate the electric wiring may be causing the problem Examples of potential problems are Old fuse boxes Old wiring that does not meet moder2. BPSK and ROBO Modulation Schemes LAN Standards IEEE 802 3 IEEE 802 3U Max devina network Group 8 active 16 total PC side Operating OS independent System Encryption 128 bit AES Dynamic channel adaptation and channel estimation Other FW features Advanced Turbo Code Forward Error Correction Supports IGMP managed multicast Sessions Temperature 0740 Degrees C Operating 20 60 Degrees C Storage Relative Humidity 10785 Non Condensing Operating 5790 Non Condensing Storage Regulation FCC CE EMC CE CB RoHS WEEE ETL FAQ Frequently Asked Questions 1 What is the distance this device can transmit ANS Powerline technology provides reliable coverage over considerable distances in a home However outside noise from your home electrical appliances may be a limiting factor for the transmission distance Thus if many devices are simultaneously running the user may get less or more coverage Please check on the maximum distances under good AC wire conditions in the SPECIFICATIONS section 2 What is the throughput ANS The device s throughput depends largely on several factors 1 the distance between devices 2 interference by other appliances 3 the number of the same Powerline devices that share common electric wiring and 4 the application packet type TCP or UDP TCP applications will be slower than UDP applications Longer distance
3. Because this product sends data over the power line we recommend that you plug this product directly into a power outlet Do not plug the device into a UPS or power strip with surge protection The product has its own power filter for protection against surges Only a qualified technician should service this product Opening or removing covers may result in exposure to dangerous voltage points or other risks Unplug the product from the wall outlet and refer the product to qualified service personnel for the following conditions When the interconnect cords are damaged or frayed If liquid has been spilled into the product If the product has been exposed to rain or water If the product does not operate normally when the operating instructions are followed gt Ifthe product exhibits a distinct change in performance VVV WV PRODUCT OVERVIEW Product View AC Pass through Socket Button LED Descriptions A 42 5 Y Ethernet Port Item name Description A POWER LED ON Power on and ready BLINKING 1 blink at slower rate means Standby mode or 2 During Group pairing procedure In this procedure the device joining or being joined into same logical network will blink for two minutes until the procedure succeeds or is canceled To enter or cancel Group pairing procedure just press the GROUP button 273 sec OFF Power off Ethernet Link Activity LED ON Ethernet Link Dete
4. Items Description ID PLC Standard IEEE 1901 HomePlug AV PHY Rate 500 Mbps over Powerline and 10 100 Mbps over Ethernet Model 500Mbps SmartLink Powerline Ethernet Bridge with AC Pass through Data Transfer Rate PHY Up to 500 Mbps UDP Up to 98 Mbps TCP Up to 94 Mbps 95 Coverage UDP 50 Mbps Dimension Lx WxH 93 x 56 x 40 mm plug not included Frequency Band 2 MHz to 30 MHz Super band 30 MHz to 68 MHz Power Input 100 240 VAC 50 60Hz Power consumption Full load 110 VAC lt 3 8 Watts 220 VAC lt 4 5Watts 240 VAC lt 5 0 Watts Standby mode lt 0 5W 110 220 240 VAC Pass through AC socket types Type B E F Pass through socket AC noise filter 2M 68MHz 30dB at least Pass through socket Max load 16 20A Max device weight on pass thru socket 165 g Ethernet port 1X 10 100 Fast Ethernet 1 Power green LEDs 2 Ethernet Link Activity green 3 Powerline Activity green Distance AC Wire up to 300 meters Access Methods Priority based CSMA CA channel access schemes Applications Extend Broadband access to whole house by AC wire Extend wireless network coverage IP set top box IP TV VOIP phone High definition video distribution Single IP appliances QoS Integrated quality of service Modulation OFDM 4096 1024 256 64 16 8 QAM QPSK
5. Refrigerators Surge protectors and other line filters and conditioning Blowers Large electrical motors Note 1 This Powerline device is not designed for business use Consult a professional electrician to evaluate your electricity s noise in your building and to suggest remedies 2 If you ve moved a Powerline device or disconnected the cables your PLC devices at the other end of the powerline network may need up to 5 minutes to start transmitting connecting information in the same AC wire loop 3 Use all the same Powerline models for best connectivity Also software for one model may not work for another model In particular remote and advanced features may not work between Powerline device manufacturers
6. device password and Powerline network name Multiple Powerline devices with the same network names can communicate to one another thus belonging to the same PLC network group Devices with different network names won t communicate The maximum number of devices in a PLC network group is defined in the SPECIFICATIONS section of this manual Any Homeplug AV compliant new PLC device including this device has its factory default network name of HomePlugAV and can communicate with other brands of Homeplug AV compliant devices Pushing the GROUP button of the device will change its network name This way users can create private or multiple private PLC network groups in one minute without involving complicated PC software thus protecting their data that has been transmitted over the Powerline Pressing the RESET button of a power active device will reset the network name back to its factory default By pushing GROUP button for more than 10 seconds a random network name different from HomePlugAV will be generated This device can then ask other devices to join its PLC network to form a private network group Any other device which joins the private PLC network group will need to follow steps below To enable Powerline device B join Powerline device A s logical network follow these three steps NOTE it is more convenient to bring devices which are to be configured into same logical network group side by side during this procedure After the net
7. drills e Halogen lights e Vacuum cleaners Additionally this product may interfere with the following appliance e Lights or lamps which have a touch sensitive on off feature Electrical wiring This device sends data to other devices over the existing electrical wiring in your house If two spatially neighboring wall outlets are separated by a great distance of electrical wire routing these devices may not communicate as well with each other For more information refer to the TROUBLESHOOTING section Special Care for business installation We DO NOT recommend these Powerline devices for business environments due to several uncertainties which may degrade Powerline performance or block its operation This device has NO GUARANTEE to operate in a business environment such as offices or factories However many businesses will find it to be an inexpensive solution to implement networking with no costly changes to wiring infrastructure The distance between two Powerline devices is limited by the noise in the electrical wiring in that business environment Interference may be intermittent for example noise may be highest at one time of day or one day of the week Normally a business environment covers a wider area than the recommended home application Electric wiring in a business environment may require more than one power meter system can result in communication difficulties between Powerline devices SPECIFICATIONS
8. larger interference or more Powerline devices will reduce the data throughput The maximum throughput between two devices for TCP and UDP are specified in the SPECIFICATIONS section 3 Dol have to rewire my home s electric outlets or install special filters to use this device ANS If your wiring is modern there is no need to rewire outlets or to install special filters Powerline uses existing electrical wiring to network computers in different rooms so that they can share files printers and Internet connections This Powerline product particularly uses existing electrical sockets outlets 4 What type of AC outlet can l use to plug in this device ANS This power line product works with AC 100V to 240V with 2 prong or 3 prong electrical outlets depending on whether the plug is 2 prong or 3 prong type 5 this powerline device work with circuit breakers ANS In many countries Powerline signals will not communicate between different phases Please have an installer or local expert check your home s electric wiring before installation 6 15 it secure to send private data over this power line device ANS lt is secure because the technology supports special data encryption Please refer to the SPECIFICATIONS section for the type encryption algorithm used with this device 7 How can I connect multiple devices together ANS multiple devices can be connected together if they are in same logical network group Use the GRO
9. same logical network as device A Users can join device C to device A s logical network with same procedure Thus both device C and device B join device A s logical network After this procedure device A B and C should be in the same logical network group Users can assign as many Powerline devices into the logical same network group according to the maximum number allowed which can be found in the SPECIFICATION section Removing a device from a logical network group If device A and device B are in the same logical network group and the user wants to remove device A follow the procedure in Step 1 by pressing device A s GROUP button for 10 seconds After this procedure device A will no longer be able to communicate with device B Similarly if a user wants to remove a device from a logical network group containing 3 or more devices just operate the GROUP button of this device as in Step 1 Setting a different network group To remove device B from the logical network of device A follow Step 1 This way a random network name is generated that differs from device A s network name By adding other devices to device B s network group or to device A s network group using same procedures as Step 2 and 3 users can form two groups of logical network STANDBY MODE Standby mode enables the PLC device to save on power consumption The device will automatically enter standby mode if no Ethernet cable is connected or if the PC connec
10. C standard are able to communicate with each other Please see the SPECIFICATIONS section for the exact PLC standard used in this device 12 How many devices can install in my home ANS Multiple devices can be used in a single power wiring network However the more devices that share the bandwidth the greater the chance becomes for unintended performance degradation 13 Can l install this device in a business environment ANS Powerline devices are not recommended to be used in business environments however the system may function when the placement of two of Powerline devices are in close proximity to each other The chance for function is also much greater without extra electrical noise that is generated by neighboring electrical devices in the office or factories 14 Can this SmartLink PLC device communicate with any other PLC devices purchased in the market ANS PLC devices using a different PLC standard protocol may have issues communicating with each other across electrical wire line and neutral although they all can co exist with the same electric wires Check the following table below for capability of communication between different PLC standards To understand what type of PLC standard this device use please check it in the SPECIFICATIONS section Moreover this SmartLink PLC device can communicate with other SmartLink PLC devices by transferring data across all three electrical wires line neutral and
11. Neurona AX501 ConnectedLife Adapter User s Manual TABLE OF CONTENT ORDERING INFORMATION LA it et A ee MR LR GE 2 INCLUDED ITEMS ciz oi A A E E nn A haat did ee EE 3 IMPORTANT SAFETY INSTRUCTIONS iscs scsceeesschsbecsescdevesesagevesesdsacuies lonyessadensessseebuersscseueecdegeversscdevenaedceveesenensessabes 4 PRODUCT OVERVIEW diia 5 PRODUCT INSTALLATION rates dl nd AA A A aa sas 7 Application 1 local Powerline network among PCs 7 Application 2 PC to xDSL router connection nn nn 8 Application 3 Wireless Access Point range extensions 9 Create private PLCNEtWOTK AAA adieu ai 10 Remove a device from a logical network Group 11 Setting different network ani be d 11 AA AAA id de Nes 12 ACoutlets COMME CTION anus s A A A a A 13 Connection via power Strip 15 Electrical interference am r Das 15 SA A A A 15 Special Care for business installation 15 SPECIFICATIONS ai A A AAA Aa 17 FAQ Frequently Asked QUESTIONS iii d R aa UR aes 19 TROUBLE SHOOTING A s b ak b aa 22 ORDERING INFORMATION Neurona s ConnectedLife family of products have been designed to deliver the highest quality consumer experience possible This experience is created by taking
12. UP button to set the group of this device By default newly shipped devices in a dual or combo package are automatically in same group 8 How many devices can be assigned into a single group ANS Please see the SPECIFICATIONS section for maximum number of devices that can be assigned to a single logical network group There can be multiple groups in same electric wiring environment 9 Does any device in a group communicate to any other device in a group ANS Yes For example four Powerline devices A B C and D form a logical network group in which B C and D all can communicate with A if A links to a PC then B C and D all can share files of the PC If A links to an xDSL broadband router then B C and D can surf the internet via the DSL router 10 Why is a password necessary called DAK located at the bottom of the device ANS The password protects the device from being configured by unauthorized people PLC configuration software is available with the older version of Homeplug AV PLC devices which don t have a hardware group button Since this device comes with a hardware group button PLC configuration software is not needed for creating a logical private network group The device password is also called DAK which is found in the label sticker on the backside of the PLC devices 11 What standard does this device use ANS This device uses the PLC Standard Powerline devices from multiple manufacturers using this same PL
13. a holistic approach to addressing the demands of an expanding and evolving connected life This user manual describes the AX501 ConnectedLife Adaptor with AC Passthrough device The AX501 ConnectedLife Adapter coverts any power outlet in the home into an Ethernet port which can be used to connect Smart TVs Blu Ray Players or laptops to the Internet The AX501 implements HomePlug Power Line Communications PLC technology This technology leverages the home s electrical wiring to create a whole home communications network which provides the ultimate flexibility when it comes to installation The AX501 ConnectedLife Adapter with AC Pass through was designed to prevent the loss of access to the outlet that it is plugged into which simplifies the installation for the consumer Additionally the pass through plug uses advanced noise filtering to ensure that the device s performance is not impacted when even the noisiest of devices are plugged into the AX501 s replicated power outlet Through the implementation of SmartLink technology the AX501 enhances performance and home coverage by leveraging all three electrical wires line neutral and ground This new offering increases overall network performance by up to 50 when compared to HomePlug solutions that only utilize the line and neutral wires The result is a more robust Internet connection everywhere in the home The AX501 is compliant with HomePlug AV Specification standard and is equ
14. cted BLINKING Ethernet traffic detected OFF No Ethernet Link detected PLC Link Activity LED ON Powerline Link detected but no powerline traffic BLINKING 1 Fast blinking 0 06 s ON 0 06 s OFF Powerline data rate higher than 60Mbps 2 Normal blinking 0 2 s ON 0 2 s OFF Powerline data rate between 10Mbps to 60Mbps Slow blinking 1 s ON1 1 s OFF Powerline data rate slower than 10Mbps WW FF Powerline Link not detected either other devices in same network is too far to communicate or it is alone in its logical network GROUP Button Press 10 seconds Clear the current and randomly generate a new network group name Press 2 to 3 seconds This will enter Group pairing procedure In this procedure the device starts joining into a logical network of other device or announcing its network group name for other devices to join This maximum two minute procedure automatically ends when it succeeds or is manually stopped Pressing this button for 2 to 3 seconds will manually stop the procedure RESET Button Press the button when the device is powered on not standby to recover all Factory default settings including PLC network group name Every new PLC devices factory default PLC network group name is HomePlugAV During trouble shooting powerline network communication and network group assignment doing this to every PLC device will force every device return to default netw
15. ent PLC technology will overcome most noise interference from electronic devices AC adapters or chargers Not Recommended Avoid connecting on same power strip with AC adapter or charger Noise filter y power strip Outlet AC adapter charger Powerline Device Not Recommended Connect through power strip Outlet Powerline Device Noise filter power strip Not Recommended Connect on same electric socket with AC adapter or charger Outlet AC adapter Powerline Device Connection via power strip If you must connect this device to a power strip please keep the following in mind e Make sure the power strip does not have a noise filter or surge protector as these features may impair communication signaling of the Powerline device sent over the electric wiring resulting in degraded distance capabilities Use a power strip with an AC cord that is as short as possible e Do not connect the adaptor to a power strip that receives power from another power strip Electrical interference Certain electrical devices emit electrical noise If this noise is spread over to the electrical wiring in your home it may interfere with the performance speed and reliability of this device For best results we recommend connecting an electrical noise filter to noise emitting appliances The following appliances are more likely to produce noise e Battery chargers including cell phone chargers e Hair dryers Power
16. ipped with 128 bit AES encryption to keep data secure INCLUDED ITEMS AX501 AX501 B PART NUMBER Desire SmartLink SmartLink ConnectedLife Adapter ConnectedLife Adapter Kit One AX501 Two AX501s DEVICE 22 v ETHERNET CABLE One Tvvo DOCUMENTATION Quick Start Guide Quick Start Guide Notice This product complies with IC ICES 006 en conformit avec IC NMB 006 FCC and ETL Safety Standards IMPORTANT SAFETY INSTRUCTIONS This product is intended for connection to the AC power line For installation instructions refer to the Installation section The following precautions should be taken when using this product Please read all instructions before installing and operating Please keep all instructions for later reference Please follow all warnings and instructions marked This product should NOT be installed in any electrical socket with venting holes facing down towards the floor Unplug the Powerline device from the wall outlet before cleaning Use a dry cloth for cleaning DO NOT use liquid cleaners or aerosol cleaners DO NOT operate this product near water This product should never be placed near or over a radiator or heat register This product relies on the building s electrical installation for short circuit over current protection DO NOT allow anything to rest on the product interconnect plug DO NOT place this product in a location where people may step on the cords
17. n wiring building codes Make sure the devices are functioning well by plugging these units into nearby electrical outlets in the same room or into the same power strip with noise filtering If these two devices can communicate go to the Long Distance Debugging Steps section If these two devices still cannot communicate continue to check the following o Check that the Ethernet cables are securely plugged in o Check the power supply o Check that LED lights are properly lit blinking or turned off o Uninstall and reinstall the device o Conducta ping test to see whether your device is connected to the network o Gradually increase the distance between Powerline units Your testing will determine whether the distances you can achieve Long distance debugging steps Gradually increase the distance between the two Powerline devices Some nearby outlets may be harder for the devices to communicate than the farer outlets It all depends on electrical wiring topologies Try it with different outlets on different wall or different rooms Swap devices to isolate the problem to a particular Powerline unit If there are problem areas have a qualified electrician review the building s electrical plans assessing the noise conditions for each phase of the powerline Pay special attention to the electrical noise generated by the following devices Air conditioning Florescent lights particularly industrial grade lights
18. ork group thus ensure their mutual communicability PRODUCT INSTALLATION This Powerline device is virtually an Ethernet cable replacement and an Ethernet hub replacement Two ConnectedLife Adapter devices replace an Ethernet cable to connect any PC to another PC a PC to a DSL cable router or a wireless AP to a DSL device Many of these devices can be connected together to form a mesh communication For example three computers can connect to a DSL cable router for Internet access via four Powerline devices so each computer connects to one Powerline device while the DSL cable router connects to a fourth Powerline device Here are some installations examples Application 1 local Powerline network among PCs Use the included Powerline devices for connecting computers in different rooms or floors at home Quick Installation Connect the AX501 device to a PC as shown in Room A of the following picture The AC to DC electric adapter cord of desktop PC can be plugged into the pass through AC socket of this device Create a ConnectedLife network by using another Neurona device in the other room for example Room B This way desktop PC at Room A can communicate with Notebook PC at Room B for sharing files Homeplug PLC AV device AC power e cord Ethernet Ethernet Application 2 PC to xDSL router connection Use the included Powerline devices for connecting multiple PC or Ethernet device
19. s to an xDSL router in any other room Quick Installation Follow the similar procedure as in Application 1 except instead of connecting to a notebook PC please connect to a DSL or cable modem like in Room B This way Desk top PC at room A will be able to surf internet via the xDSL modem of Room B Homeplug PLC AV device AC power i A cord LEY Ethernet Ethernet Note Under good power line signal conditions Room A and Room B can be many rooms away from each other without communication issues See the FAQ section Application 3 Wireless Access Point range extensions Sometimes a PC using wireless LAN on one floor of a concrete house cannot access the wireless AP router installed on different floors The Powerline Ethernet devices will solve this problem Quick Installation Connect the included Powerline device to a wireless Access Point AP like picture shown in Room A Plug AC to DC electric adapter of the Access Point onto the pass through AC socket of this device If users purchase the dual or combo package connect another included Powerline device with a broadband DSL modem like in Room B If users buy a single device package please connect to the modem using other HomePlug AV PLC device in Room B Homeplug AV PLC device B Cable DSL am modem Wi Fi AP gt Ethernet Create private PLC network Each Powerline device has predefined attributes such as a DAK
20. ting this device enters standby hibernation or is powered off after two minutes During standby only POWER LED blinks at slower rate To exit standby insert the Ethernet cable to the device or resume PC back to running Note Some computers support a Wake up LAN function in which case the PLC device will not enter standby mode ENHANCE PLC PERFORMANCE DURING INSTALLATION This Powerline device sends data to and from the devices over the existing electrical wiring in your home and may be affected by factors such as electrical noise or a home s wiring length Keep the following in mind when placing this Powerline device at home AC outlets connection Avoid connecting this device to an uninterruptible power supply UPS or backup power supply device For best results we recommend connecting the adaptors directly to a wall outlet Avoid connecting high power consumption appliances to the same wall outlet Plug these power consuming devices into a noise filtering power strip to prevent interference with the Powerline device See the following illustration figure For optimum performance the following connection is recommended Note devices that are connected without a noise filter power strip will still function Recommended Isolate Powerline Device from AC adapter or charger by Noise filter power strip Outlet Powerline Noise filter Device power strip The following connections are NOT recommended although curr
21. work group is set the devices can be deployed anywhere within the home Step 1 Clear the logical network group of device B by pressing the GROUP button for more than 10 seconds until all LED lights simultaneously turn off and on one time At this moment its network group name has been changed to a random name and ready to be assigned another network name Now this device also can be used as a seed device so other PLC devices can join to form a private network group Any other device that will join this devices network group will also need to go through Step 1 Steps to join device B to device A s logical network Step 2 Press the GROUP Button of device A for 2 to 3 sec make sure POWER LED starts blinking This forces device A into a maximum two minute Group pairing procedure to start broadcasting its network name and wait for another device to join its network group This procedure can be manually stopped by pressing the GROUP button 2 to 3 sec Step 3 Less than two minutes after the above step press the GROUP Button of device B for 2 to 3 sec after push make sure POWER LED starts blinking to end the Group pairing procedure After 8 10 seconds the LED light will stop blinking if device B successfully joined to Device A s network group also signifying that the Group pairing procedure is completed Thus device B will connect to device A and begin transmitting data between the two devices This way Powerline device B joins the
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