User Manual.cdr
Contents
1. Authentication mode the server authenticates users from credentials stored in an XML configuration file The users conf configuration file is located in opt mailarray webapps mailarray WEB INF cont lt Users version 1 0 gt lt User e mail admin example com role administrator password 123 gt lt User e mail Uuser example com role user password abc gt lt User e mail auditor example com role auditor password xyz gt lt Users gt You can either add users directly using the eMailArray server console configuration screen If basic authentication is enabled and no users are defined in the users conf file the system will assume that any user can login using any credentials If you update users conf using a text editor the server will pick the changes up automatically without having to restart Netcore Solutios Pvt Ltd Confidentia Page 8 netCORE The Innovation Company mergic MeilArray E mail Archiving amp Compliance solution Active Directory Authentication To configure the AD enter the fields as described in Table below LDAP Server Enter the fully IP of your AD controller Base DN Base DN where eMailArray must start looking for user accounts e g Fora domain nstest10 nstest1 com the following will be specified for user Console Login Method LDAP AD LDAP Server Address IP port Base DN dc nstest10 dc nstest1 dc com Service DN cn administrator cn Users dc nst2. ease aa aa aaa ence 17 Netcore Solutios Pvt Ltd Confidentia Page 2 ee Gmergic netC RE MaetlArray The Innovation Company E mail Archiving amp Compliance solution it Installation The MailArray Server can be installed on any variety of Linux distributions The instructions in this section show the steps required to install the server on Redhat Fedora specific systems The below procedure may vary slightly on different Linux distributions However with sufficient knowledge of your distribution you should be able to setup MailArray on your preferred Linux system Step 1 Install MailArray Server Insert CD and give necessary inputs as per your requirement The server executables will be installed opt mailarray Step 2 Check Availability of Port 2524 and Port 2525 By default MailArray uses port 2524 and port 2525 Before starting the server ensure that these ports are not being used by another application You can do this by typing netstat atnp grep 252 from the console Ilf port 2524 is in use edit the file opt mailarray cont server xml and change all references from 2524 to the desired port Or Runthe command Sed i s 2524 lt desiredport gt g opt mailarray cont server xml Step 3 Start MailArray Server To start the MailArray Server from the commandline type etc rc d init d mailarray start Ina web browser to access the web console type htto lt IP of server gt 2524 mail
3. from server IMAP Idle Authenticate server 509 certificate Actions Delete Test POPJMAP Account Connection Ensure Auth Certs is unchecked Test Account Connection Click the Test Connection button to determine if the connection is established If the test is successful save your configuration settings and emails should start appearing in the search results in a matter of a few seconds If eMailArray cannot establish a connection to IMAP server verify that you entered the correct information in case of Exchange verify that SMTP connector is listening For POP the configuration is similar except that Protocol is POP and the portis 110 Alote In case of MS Exchange if you do not want to have IMAP or POP connector you can configure itto SMTP all mails through a journal The configuration is explained in the exchange connection document Netcore Solutios Pvt Ltd Confidentia Page 11 netCORE The Innovation Company Sendmail Connection sendmail and postfix directly 1 Add the following to Sendmail s sendmail mc file INPUT MAIL FILTER eMailArray S inet 8092 127 0 0 1 dnl 2 Compile the sendmail mc file sudo m4 etc mail sendmail mc gt etc mail sendmail cf 3 Restart send mail sudo etc init d sendmail restart Postfix Connection 1a Add the following to Positix s main ctf file milter_default_action tempfail smtpd_ milters inet 127 0 0 1 8092 1b For larger volumes use
4. gt mergic netC RE MeilArra E mail Archiving amp Compliance solution Emergic MallA may Installation amp Administration Guide re re Sto store store st A Gmergic netCORE M 11A rray The Innovation Company E mail Archiving amp Compliance solution Server Installation ON LINUX re ees E E E 3 Seven limStallati ma On C cect etene ey see cee sete cat aetes Cassese ee ek eee nen see ed 3 Server Installation on Linux Step 1 Step 2 Step 2 eee eee 3 Conngurat on oes sean reat See dere eee char rebate E E eons ane ss 5 6 a E mail Encryption PaSSwold ccccsccccssseeeceeseeceeseescasceccaueeecsaeeessegeeessaseessags 5 NS NONI LT ean emanate cree ce ene misma 5 Reid Rer Tn scare fence or ene et ates ee ete eee Sees sete tan cet tee 7 DIHITT E saeun aetna eo eama mesa 8 10 Basic AUIMEenCAllOMaantachaterercetremeoce T 8 Active Directory Authentication eee necese nena EE E 9 LDAP Authemicaton a meae a houuete eine at bern ata ner HT 10 IMAP POP Account Connection esse eee eee ee ee eee 11 13 SE MG Me OM MC CLOM T 12 POS IEA HS OS CU Ta aes tee eer ce re eee tee ane er eee ieee a eee eee eas 12 EXIM CONNEC Omer eater eye er Oe en ee ee ee er ee eee 12 Other Mail Servers ContfiQuration a aa a 13 Bele 14 15 ALCMIVE O 15 Retention PONG tena erent artes ectonean eernee turner nee retest eenete rman ee onted peeteetna a 16 TTT HOT 16 aH Eel sle en ea ee cer soos eee tee ee eerie ee nana ee tena
5. processed before basic rules Furthermore an advanced rule that appears before another will always be processed first If during processing an advanced rule determines that an e mail should not be archived then the action will be applied irrespective of whether a subsequent rule contradicts the decision An advanced rule consists of one or more clauses By selecting any of the following or all of the following any or all of the clauses in the rule must match for it to apply Each clause consists of an email field an operator and a value When processing a clause the value of the selected email field is retrieved from the e mail and compared against the value specified in the clause If they match the action either ignore archive or do not archive is applied For example to ensure all e mails addressed to john company com are archived you would simply select the field to select the contains operator and enter ohn company com Netcore Solutios Pvt Ltd Confidentia Page 15 Gmergic netC RE MaeilArray The Innovation Company E mail Archiving amp Compliance solution Retention Poticy Retention Policy Sere RI re et irge Uap 256 days dd iaia Mew Huta Re U CI amah pml matha Sr Bg en ied 7360 diyi Pa Frai Fai sumer gt Maite wl of ese won ST Eee ea pi amain cry Abst Dele Aide Le CS Your company retention policies are defined in the Retention tab o
6. Archiving amp Compliance solution RAD T MrRnmEs Lien POP IMAP Accounts ACH ve Bu L Hefei Laiene Fu Dersi Lajing kahes b r Awi Le L L 4 Le Let E gd g Finda hia Mobs Beie D Hame ad rnrcrislr Ter i dean F ars So pT T dams I aep Ol kpd Td igure 2 ew seats Parna sst dorama l ro Z ing amai e 7i an iier uie T mhmh i keare T hl zi qma 7 gwi pnn E aim egari Ti mph TRT F Fea FB Enar Te ny address Z mR hez me BEd ETT ARR a 4 pae Aches Dee Rowe Up Cowan hate J Mame audio daia wes pmt S aS l avs TZ d U conliguin view ahun Patera Hn tira ETS a Sime dogn ime acca babi rer neZ TiS imersa e gemi oir dans reget pb taare ea PHS F map Tau any address Z nge hes the exact pane fale Bara Caleta Hg Up Deap Rair Z Piem Gar nesae C aes Tc pnt T eers fe avp ol pee configure i a Parr Rasra dsrman L Pui Ian Lt Bn ar Z GEE L RTL hret niles ribet m kren mim Serer as LST R dainn reperi EFD EACF ea fle Ennis y andrewi S DCR Ua GEE ae Sha ine PG 4 Haiba Delete Hage Lip Dicer Once a user has logged into the console the user is assigned a security role The security role determines what the user can do and which emails the user can see There are two main aspects to role definition Permissions what the user can do e g delete email View filters which emails the user can see e g onl
7. a loss To re index a volume you need to close it first and click on the lt Re Index gt Button Netcore Solutios Pvt Ltd Confidentia Page 6 mergic netC RE MetlArray The Innovation Company E mail Archiving amp Compliance solution Nt Local Domains Local Domains When configuring MailArray for the first time you need to add one or more of your organization s domains To do this click lt Add Domain gt in the domain section of the configuration screen and click save An example domain is example com The entered domains are used by the server to assess whether the origin and destination of emails are internal or external to your organization If your organization has an internal domain called example local and an external one called example com you need to include both these domains When applying archive rules the server will match the domain of a given email address with all of the domains entered here Netcore Solutios Pvt Ltd Confidentia Page 7 lt Gmergic netC RE MeilArray The Innovation Company E mail Archiving amp Compliance solution j Authentication Authentication Basic Authentication Default Login Darnaini eg company com eLan Mehed Basic 8 Assign Rosto Users New Role Assignment Assignment Bote administrator Z Email Address Passware Acsignmentl Aole auditor EmnlAddress sR E RR 2 Save In the Basic
8. array By default initially the user name and password are blank Netcore Solutios Pvt Ltd Confidentia Page 3 netCORE The Innovation Company User Marne Emergic MailArray Login Screen Gmergic MeilArray E mail Archiving amp Compliance solution Netoore Solutions Pyt Lid 402 Paningula Chambers Morarjoe Mills Compound Genpat Rao Kadam Marg Netcore Solutios Pvt Ltd Confidentia Page 4 ie g LSE company loal Loger Pane wi Password Mumbai 400 013 India Legin Tel 91 22 4082 3000 Fax 01 22 5662 3134 lf you cannot access the console check that port 2524 is open on your firewall and examine the log files typing the command tma On a Redhat Fedora based system you could also stop selinux in case the frontend is unavalible sed i s SELINUX enforcing SELINUX disabled g etc selinux config and then reboot the system To stop the server you would type etc rc d init d mailarray stop To make the service available on reboot chkcontig level 2345 mailarray on WT Configuration Configuration The final step involves configuring the server There are three configuration tasks that need to be performed before the server is ready to start archiving e mails figuration a i a a turns Login Ee Artve tiles ttn Utena Paes Password Again default password cet fou must change tj cas Ta topping status feparts
9. atout Email Encryption Paramar ca masama ees mr oe R m New Volume New Volume se 1 7 Gmergic netC RE M llArray The Innovation Company E mail Archiving amp Compliance solution a setan encryption password b create one volume c add your local domains a E mail Encryption Password Triple DES password based encryption is used to store the emails coming into the server Before archive e mails a encryption password will have to be entered in the Email Encryption password in the Volumes tab of the Configuration screen The password once entered amp saved cannot be changed so it is very important that you remember it Since Triple DES password based encryption is used the password holds the key to your archived emails you need to ensure that the password is kept highly confidential and secret Once you have set the encryption password please backup the file server conf located in opt mailarray webapps mailarray WEB INF cont Holes Genera Logging status benen about Domains L aea L beg Login POPIMAP Acco Accounts Archive Aules i Retention uz Littensrs Email Encryption Password Pa Ss i Get LS aiae rollover to ney volumes when full Volume Status Created Closed Store Path Mas Saa ME Fee Dac Count index Path 0 ACTIVE 2009 02 20 STD TSO e S000 4 03 GE 39 HAK Ines nge x 4 8 This file contains your encrypted password u
10. er to the first Unused volume on the list This volume will become Active volume until such time as its maximum size is exceeded the disk is full or the volume is physically close Once a volume is closed no further data can be written to it and it cannot be reopened but search will be performed on close volumes NEW The volume has just been created and has not been saved UNUSED The volume has been saved but it does not contain any information ACTIVE The volume is currently being used for archiving purposes CLOSED The volume is search able however no further information can be written to it UNMOUNTED The volume is not search able nor can it be made active EJECTED Volume was removed without physically unmounting it The volumes index resides on a remote machine The volumes store must still REMOTE be held locally When using removable disks it is not recommended to remove the disk containing the active volume data without closing the volume first You may remove any physical disk containing a closed volume When doing so is it usually a good idea to explicitly unmount the volume although this is not absolutely necessary When users search for e mails the search is conducted across all active and closed volumes In the unlikely event that a volume s search index is corrupted it can be regenerated Re indexing is atime consuming process and Is only recommended in the event of dat
11. est10 dc nstest1 dc com Service ACCOUNT wrrrrrrrrrrkirixk Password Bind Attribute Cn Email Attribute Email Assign Roles to User s lt new role gt Assignment 0 Role administrator auditor user LDAP Attribute cn Match Criterion user1 Netcore Solutios Pvt Ltd Confidentia Gmergic netC RE MaetlArray The Innovation Company E mail Archiving amp Compliance solution Note The match criterion field also accepts regular expressions for complex pattern matching requirements LDAP Authentication Console Login Method LDAP AD LDAP Server Address IP port Base DN dc nstest10 dc nstest1 dc com Service DN cn administrator cn Users dc nstest10 dc nstest1 dc com Service ACCOUNT cee eee Password Bind Attribute Cn Email Attribute Email Assign Roles to User s lt new role gt Assignment 0 Role administrator auditor user LDAP Attribute cn Match Criterion user When LDAP authentication is enabled eMailArray authenticates to a directory service such as Open LDAP using pure password based credentials It is configured in the same way as Active Directory authentication NOTE in both LDAP AD In specifying the match criterion field it is useful to lookup the LDAP attribute name and values associated with a user You do this by clicking the Lookup button and entering a user s username e g admin nstet1 com and a password A simple way to assign a role to an individual user is to copy one of
12. f the Configuration screen By selecting purge all emails sent longer than X days eMailArray will automatically delete all emails that are older than X days If so desired the option is available to define granular retention rules for emails that match certain criteria When a rule matches the eMailArray may delete the email if it is older than the specified period HI Search Queries SEARCH QUERIES The search function in the server console is sufficiently intuitive that it does not warrant detailed discussion However it s worth mentioning that eMailArray supports multiple and single character wildcard searches The symbol is used to indicate a single character wildcard while the symbol indicates a multiple character wildcard For example to search for text or test you can use the search term te t To search for test tests or tester the search term test can be used Wildcards may be used anywhere in a search term except at the beginning of the term Thus 2est and est are both invalid By default when performing a search up to 50 000 result items will be retrieved at a time You can change this setting if you so desire by clicking Options and changing the Max Results setting It is also possible to sort the search results according to size sent date from to and subject Simply click on their respective column labels in the search results page to search
13. in ascending and descending order Netcore Solutios Pvt Ltd Confidentia Page 16 Gmergic netC RE MaeilArray The Innovation Company E mail Archiving amp Compliance solution T Email Operations EMAIL OPERATIONS anes act Jeet B1 or maa waras is me izesce 200m lear 2ra04 11 50 naia en 9 T Search Acme mana To perform an operation such as exporta set of emails 1 perform a search using the search field and matches 2 select the concerned emails 3 click the icon appropriate icon in the toolbar Icon Description select across all search pages Deselect every email View the selected emails B Print selected emails Save the search results to a CSV file N Restore the selected to emails to a given email address Export the selected emails to a compressed ZIP file Delete selected emails Netcore Solutios Pvt Ltd Confidentia Page 17
14. in main cf always_bcc archive archive domain com fast_flush_ domains archive domain com in postfix transport archive domain com smtp 192 168 X X 2525 postmap transport 2 Restart Send mail sudo etc init d posttix restart Exim Connection netcore_archive driver accept transport netcore_delivery unseen begin transports netcore_delivery driver smtp hosts lt ip gt port 2525 Allow_localhost true Netcore Solutios Pvt Ltd Confidentia The emailarray server incorporates a sendmail milter server and thus is able to integrate with Add anew router to the exim conf file before the existing router s that accepts all mail and is defined as unseen For example add the following block right after the line begin routers Define the SMTP transport for the router For example add the following block right after the line Gmergic M llArray E mail Archiving amp Compliance solution Page 12 Gmergic netC RE M llArray The Innovation Company E mail Archiving amp Compliance solution Other Mail Servers Configuration There are 3 main ways to connect your mail server to eMailArray namely By forwarding SMTP traffic to eMailArray By configuring eMailArray to fetch mail from your mail server using POP By configuring eMailArray to fetch mail from your mail server using IMAP Netcore Solutios Pvt Ltd Confidentia Page 13 Gmergic netCORE MeitArra E mail
15. sed for email encryption purposes Thus it is of geat importance that a backup of the server conf configuration file is made and that is stored ina secure location b Volumes Archived emails are stored into one or more volumes Each volume is made up of two parts index and store The index part is used to perform efficient search queries on the archived data The store is made up of multiple sub directories where the archived information is kept When a creating a volume the index path and store path can refer to any location on one or more hard disks Volumes are defined in terms of their order of preference When a volume has reached its size limit the server will automatically switch over to the next available volume on the list This mechanism allows one to archive information on multiple hard disks without necessitating manual intervention To create a volume click the lt New Volume button gt in the Configuration screen Enter a path for the store and index e g store1 and index1 If you ve created more than one volume click the lt Up gt Netcore Solutios Pvt Ltd Confidentia Page 9 Gmergic netC RE Mae tlArray The Innovation Company E mail Archiving amp Compliance solution and lt Down gt buttons to arrange them according to your order of preference Once you ve created a volume it is assigned the NEW status Once the archiving process begins the server will automatically switch ov
16. the values of any of the attributes and paste them into the match criterion field There is likely to be an error in your configuration if the Lookup dialog does not return any LDAP attribute values Note If you get locked out from the web console during the belowconfiguration procedure Do the following 1 Edit the file server conf located in opt mailarray webapps mailarray WEB INF cont 2 Set security loginmethod basic and edit the file users conf 3 Restart the server Netcore Solutios Pvt Ltd Confidentia Page 10 Gmergic netC RE MaetlArray The Innovation Company E mail Archiving amp Compliance solution IMAP POP Account Connection IMAP POP Account Connection In the Journal Accounts tab of the emailarray server console configuration screen click Add Journal Account and do the following Select IMAP as the preferred protocol Enter the server address of your Exchange server Enter the IMAP account username and password For the Connection Mode select TLS when available Polling Wait Interval Secs 0 Maximum Messages To Process 50 when polling New POP IMAP Account New POP IMAP Account Comecion g Enabled Polling Schedule Any Time Proteool IMAP Server Port 143 SSL Port 993 Username Password Connection Mode TLS when eveileble During IMAP retrieval process unread messages only enable recommended Listen for message arrival notifications
17. y emails within a domain There are three built in roles in the system administrator auditor and user The default permissions and view filters associated with these roles are described in table X and X respectively Allow Allow Allow Allow Allow Allow _ Allow mrn EE ae mr mra Em mran User No ONN ME SE RETE DERES Netcore Solutios Pvt Ltd Confidentia Page 14 Gmergic netC RE M llArray The Innovation Company E mail Archiving amp Compliance solution User Can only view own emails all addresses must match user s email address Audit Can view any email Admin Can view any email lf the built in roles are not suitable you can define one or more custom roles To define a custom role Click on the Add Role button in the Custom Role tab of the server console configuration screen Enter an appropriate name for the role Select the permissions associated with the role Archive Rules Archive Rules In some circumstances it may not be desirable to archive all e mails Archive rules are used to determine whether or not an e mail should be archived As an administrator you can choose to archive incoming outgoing and or internal e mails If these basic rules are not granular enough advanced rules may defined that will determine whether or not to archive an e mail based on specific criteria The sequence in which the archiving rules are processed is significant By design advanced rules are always
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