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AXIS P3367-VE - User Manual

1. compression Motion JPEG Resolutions 2592x1944 5 MP to 160x90 Frame rate H 264 5 MP capture mode 12 12 5 fps in all resolutions with power line frequency 60 50 Hz 3 MP capture mode 20 16 fps in all resolutions with power line frequency 60 50 Hz HDTV 1080p 1920x1080 capture mode 30 25 fps in all resolutions with power line frequency 60 50 Hz 2 MP 4 3 1600x1200 capture mode 30 25 fps in all resolutions with power line frequency 60 50 Hz Frame rate Motion JPEG 5 MP capture mode 12 12 5 fps in all resolutions with power line frequency 60 50 Hz 3 MP capture mode 20 16 fps in all resolutions with power line frequency 60 50 Hz HDTV 1080p 1920x1080 capture mode 30 25 fps in all resolutions with power line frequency 60 50 Hz 2 MP 4 3 1600x1200 capture mode 30 25 fps in all resolutions with power line frequency 60 50 Hz Video streaming Multiview streaming Multiple individually configurable streams in H 264 and Motion JPEG H 264 and Motion JPEG 1 stream in resolution and frame rate as specified above More streams if identical or limited in frame rate or resolution Controllable frame rate and bandwidth VBR MBR H 264 Up to 8 individually cropped out view areas When streaming 4 view areas and 1 overview in VGA resolution the frame rate is 12 12 5 fps per stream 5 MP capture mode with power line frequency 60 50 Hz or 20 16 fps per stream 3 MP capture mode with power line frequency 60 50 Hz
2. Pan Tilt Zoom Digital PTZ Preset positions Guard tour Image settings Compression Color Brightness Sharpness Contrast White balance Exposure control Exposure zones Backlight compensation Fine tuning of behavior at low light Wide dynamic range dynamic contrast Rotation 0 90 180 270 including Corridor Format Text and image overlay Privacy mask Mirroring of images 64 AXIS P3367 VE Fixed Dome Network Camera Technical Specifications Function group Item Specifications Users 20 simultaneous users Unlimited number of users using multicast H 264 Audio Audio streaming Two way full duplex Audio AAC LC 8 kHz 32 kbit s 16 kHz 64 kbit s compression G 711 PCM 8 kHz 64 kbit s G 726 ADPCM 8 kHz 32 kbit s or 24 kbit s Configurable bit rate Audio External microphone input or line input Line output input output Network Security Password protection IP address filtering HTTPS encryption IEEE 802 1X network access control Digest authentication User access log Centralized certificate management This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org and cryptographic software written by Eric Young eay cryptsoft com Supported IPv4 v6 HTTP HTTPS SSL TLS QoS Layer 3 DiffServ FTP CIFS SMB SMTP Bonjour protocols UPnP SNMPv1 v2c v3 MIB II DNS DynDNS NTP RTSP RTP TCP UDP
3. Video amp Audio Live View Config Layout Detectors Applications Events Recordings Languages System Options About Default Viewer for Browsers Live View Layout 2 Stream Profile Stream profile MPEG v V Show stream profile selection Default Viewer Windows Internet Explorer AMC ActiveX v Other Browsers Server push v Note QuickTime is only used with H 264 Motion JPEG will be shown with AMC in Windows Internet Explorer and with server push in other browsers Viewer Settings V Show viewer toolbar V Enable H 264 decoder installation V Show crosshair in PTZ joystick mode Use PTZ joystick mode as default Enable recording button Not applicable to AMC ActiveX Action Buttons Show manual trigger button Show snapshot button Show audio clip section Show fan button Activate for 5 minutes Show heater button Activate for 5 minutes User Defined Links Show custom link 1 Use as cgilink web link Name Custom link 1 URL http Show custom link 2 Useas cgilink web link Name Custom link 2 URL http Show custom link 3 Useas cgi link web link Name Custom link 3 URL http Show custom link 4 Useas cgilink web link Name Custom link 4 URL http Output Buttons Output 1 pee eme From Live View Config Default Viewer
4. 62 AXIS P3367 VE Fixed Dome Network Camera Troubleshooting Product does not function in cold environment Arctic Temperature Control During startup in a cold environment function in the mechanical parts is suspended until they Temperature Control are sufficiently heated Arctic Temperature Control valid for specific products only During startup in a cold environment function in this mechanical part is suspended until it Fan cannot be activated is sufficiently heated 63 Technical Specifications AXIS P3367 VE Fixed Dome Network Camera Technical Specifications Function group Item Specifications Camera Models AXIS P3367 VE 5 MP HDTV 1080p multi view vandal resistantance outdoor Image sensor Progressive scan RGB CMOS 1 3 2 Lens Varifocal 3 9 mm F1 2 Horizontal angle of view 84 30 Vertical angle of view 63 22 Diagonal angle of view 105 37 Remote zoom and focus P lris control IR corrected Megapixel resolution Day and Night Automatically removable infrared cut filter Minimum Color 0 2 lux at 30 IRE F1 2 illumination B W 0 04 lux at 30 IRE F1 2 Shutter time 5 MP capture mode 1 24000 s to 2 s 3 MP capture mode 1 30050 s to 2 s HDTV 1080p 1920x1080 capture mode 1 34500 s to 2 s 2 MP 4 3 1600x1200 capture mode 1 35500 s to 2 s Camera angle Pan 360 Tilt 160 Rotation 340 adjustment Video Video H 264 MPEG 4 Part 10 AVC Baseline and Main Profile
5. Resolution Select the default resolution e Compression The compression level affects the image quality bandwidth and file size of saved images the lower the compression the higher the image quality with higher bandwidth requirements and larger file sizes Mirror image If required the image can be mirrored Rotate image If required the image can be rotated e Maximum frame rate To avoid bandwidth problems the frame rate allowed to each viewer can be Limited to a fixed amount Alternatively the frame rate can be set as Unlimited which means the Axis product always delivers the highest frame rate possible under the current conditions Overlay settings See Overlay on page 23 Click Save to apply the new settings H 264 H 264 also known as MPEG 4 Part 10 AVC is a video compression standard that provides high quality video streams at low bit rates An H 264 video stream consists of different types of frames such as l frames and P frames An l frame is a complete image whereas P frames only contain the differences from previous frames The H 264 stream settings can be configured from the Video amp Audio Video Stream page Select the H 264 tab The settings defined in this page will apply to all H 264 streams that do not use a stream profile The GOP length is the number of frames between two consecutive I frames Increasing the GOP length may save considerably on bandwidth requirements in some cases but may also hav
6. AXISA COMMUNICATIONS AXIS P3367 VE Fixed Dome Network Camera User Manual About this document This manual is intended for administrators and users of AXIS P3367 VE Fixed Dome Network Camera and is applicable to firmware 5 70 and later It includes instructions for using and managing the product on your network Previous experience of networking will be of use when using this product Some knowledge of UNIX or Linux based systems may also be beneficial for developing shell scripts and applications Later versions of this document will be posted to the Axis website as required See also the product s online help available from the web based interface Legal Considerations Video and audio surveillance can be regulated by laws that vary from country to country Check the laws in your local region before using this product for surveillance purposes This product includes one 1 H 264 decoder license and one 1 AAC decoder license To purchase further licenses contact your reseller Liability Every care has been taken in the preparation of this document Please inform your local Axis office of any inaccuracies or omissions Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice Axis Communications AB makes no warranty of any kind with regard to the material contained within this document including but n
7. Set Gain to e Auto to set the gain automatically If required use Max gain to limit the applied gain e Fixed to use a fixed gain When Shutter and Gain are both set to Auto it is possible to set the Priority between low motion blur and low noise manually and to use a different Priority in Normal Light and in Low Light Example Consider an area where people or vehicles move during the day but where there should be no movements during night To be able to for example recognize faces or license plates move the normal light priority slider toward low motion blur At nighttime motion detection is more important than identification Motion blur is acceptable and since low light can cause a lot of noise move the low light priority slider toward low noise Example If storage space or bandwidth is limited try using a lower gain This will reduce image noise and produce smaller image files Iris adjustment Select Enable automatic iris adjustment to automatically compensate for changing light conditions This option is not available if a fixed iris is used Use the Iris adjustment slider to set the preferred F value The scale represents the amount the iris is open If set to O the iris is opened as much as possible If set to 100 the iris is closed as much as possible The actual F value is shown below the slider If automatic iris adjustment is enabled the iris will stay at this position as long as light conditions are favorable If lig
8. To include the audio stream in a video stream go to Video amp Audio gt Video Stream Under the Audio tab select Enable audio Each stream profile is a separate video stream To include the audio stream in all stream profiles go to the audio tab in each stream profile settings page and enable audio For more information see Stream Profiles on page 20 If you have enabled view areas remember that each view area is a separate video stream To include the audio stream in all view areas go to the audio tab in each video stream page and enable audio For more information see View Area on page 23 Audio Modes The Axis product supports the following audio modes 26 AXIS P3367 VE Fixed Dome Network Camera Video and Audio e Full duplex Simultaneous two way audio allowing the Axis product to transmit and receive audio at the same time There is no echo cancellation if feedback loops appear try moving the microphone or the speaker e Half duplex Audio can be transmitted to and from the Axis product but only in one direction at a time To transmit audio using the Live View page use the Talk and Listen buttons see AMC Audio Controls on page 13 e Simplex Network Camera speaker only Audio is transmitted from a client to the Axis product and can be played by a speaker connected to the product To transmit audio using the Live View page the Talk and Microphone on buttons must both be active see AMC Audio Controls on page 13
9. Video and Audio 2 Select the new capture mode 3 Click Save 4 Review and reconfigure all settings for example View areas Stream profiles PTZ settings including preset positions and guard tours Focus windows Motion detection windows Privacy masks Image overlays Exposure zones White balance windows Action rules Settings in uploaded applications Image Appearance To change Image Appearance go to the menus under Setup gt Video amp Audio gt Camera Settings Increasing the Color level increases the color saturation The value 100 gives maximum color saturation and the value O gives minimum color saturation The image Brightness can be adjusted in the range 0 100 where a higher value produces a brighter image Increasing the Sharpness can increase bandwidth usage A sharper image might increase image noise especially in low light conditions A lower setting reduces image noise but the whole image will appear less sharp The Contrast changes the relative difference between light and dark It can be adjusted using the slidebar White Balance To change this setting go to Setup gt Video amp Audio gt Camera Settings White balance is used to make colors in the image appear the same regardless of the color temperature of the light source The Axis product can be set to automatically identify the light source and compensate for its color Alternatively select the type of light source from the drop
10. 264 Video Decoder 5 0 6 0 Motion JPEG Video D 3 0 4 0 File Writer 40 00 Overlay Mixer Filter 2 3 2 0 View License View User s Manual Alternative Methods of Accessing the Video Stream You can also access video and images from the Axis product in the following ways e Motion JPEG server push if supported by the client Chrome or Firefox for example This option maintains an open HTTP connection to the browser and sends data as and when required for as long as required e Still JPEG images in a browser Enter the path http ip axis cgi jpg image cgi e Windows Media Player This requires AXIS Media Control and the H 264 decoder to be installed The following paths can be used Unicast via RTP axrtpu ip axis media media amp Unicast via RTSP axrtsp lt ip gt axis media media amp Unicast via RTSP tunneled via HTTP axrtsphttp ip axis media media amp Multicast axrtpm ip axis media media amp e QuickTime M The following paths can be used rtsp ip axis media media amp rtsp ip axis media media 3gp 15 AXIS P3367 VE Fixed Dome Network Camera Media Streams Note lt ip gt IP address The Axis product supports QuickTime 6 5 1 and later QuickTime may add latency to the video stream t may be possible to use other players to view the H 264 stream using the paths above although Axis does not guarantee this Access Audio Streams The Live V
11. 3 seconds to connect to an AVHS service over the Internet Once registered Always will be enabled and the Axis product stays connected to the AVHS service If the product is not registered within 24 hours from when the button is pressed the product will disconnect from the AVHS service Always The Axis product will constantly attempt to connect to the AVHS service over the Internet Once registered the product will stay connected to the service This option can be used when the product is already installed and it is not convenient to use the one click installation AXIS Internet Dynamic DNS Service AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product For more information see www axiscam net To register the Axis product with AXIS Internet Dynamic DNS Service go to System Options gt Network gt TCP IP gt Basic Under Services click the AXIS Internet Dynamic DNS Service Settings button requires access to the Internet The domain name currently registered at AXIS Internet Dynamic DNS service for the product can at any time be removed Note AXIS Internet Dynamic DNS Service requires IPv4 50 AXIS P3367 VE Fixed Dome Network Camera System Options Advanced TCP IP Settings DNS Configuration DNS Domain Name Service provides the translation of host names to IP addresses The DNS settings are configured under System Options Network TCP IP Advanced Select Obtain DNS server address
12. Use the Encoding option to select digital audio encoding format e AAC requires a license for both encoding and decoding AAC is the least complicated and most widely used codec If achieving the best possible audio quality is a priority AAC is the recommended codec to use An AAC license is included in the Axis product e G711 is an unlicensed standard codec that is useful when integrating audio into a VoIP system e G726 is an unlicensed speech codec that is most commonly used within the security industry e Opus is an unlicensed codec that is used for interactive real time audio transmission over network Note If recording audio to edge storage such as an SD card or network share use AAC encoding The Sample rate defines the number of times per second the sound is sampled A higher sample rate will provide better audio quality but also requires a greater bandwidth Set the required Bit rate depending on the selected encoding A higher bit rate will give better audio quality A lower bit rate may have latency or delay but will require less bandwidth For more information about these settings please see the online help Q 27 AXIS P3367 VE Fixed Dome Network Camera Video and Audio Audio Output An external speaker can be connected to the Audio out connector a built in amplifier is required for this The output can be connected to another amplifier with speakers A stereo connector must be used for the audio out Configure
13. VAPIX are registered trademarks or trademark applications of Axis AB in various jurisdictions All other company names and products are trademarks or registered trademarks of their respective companies Apple Boa Apache Bonjour Ethernet Internet Explorer Linux Microsoft Mozilla Real SMPTE QuickTime UNIX Windows Windows Vista and WWW are registered trademarks of the respective holders Java and all Java based trademarks and logos are trademarks or registered trademarks of Oracle and or its affiliates UPnP is a certification mark of the UPnP Implementers Corporation SD SDHC and SDXC are trademarks or registered trademarks of SD 3C LLC in the United States other countries or both Also miniSD microSD miniSDHC microSDHC microSDXC are all trademarks or registered trademarks of SD 3C LLC in the United States other countries or both Regulatory Information Europe C This product complies with the applicable CE marking directives and harmonized standards Electromagnetic Compatibility EMC Directive 2004 108 EC See Electromagnetic Compatibility EMC on page 2 Low Voltage LVD Directive 2006 95 EC See Safety on page 3 Restrictions of Hazardous Substances RoHS Directive 2011 65 EU See Disposal and Recycling on page 3 A copy of the original declaration of conformity may be obtained from Axis Communications AB See Contact Information on page 3 Electromagnetic Compatibility EMC This equipmen
14. a correct restart if the Axis product is not behaving as expected This will not affect any of the current settings Note A restart clears all entries in the Server Report Click Restore to reset most settings to the factory default values The following settings are not affected the boot protocol DHCP or static e the static IP address e the default router e the subnet mask e the system time e the IEEE 802 1X settings the focus position e uploaded applications are kept but must be restarted Click Default to reset all settings including the IP address to the factory default values This button should be used with caution The Axis product can also be reset to factory default using the control button see Reset to Factory Default Settings on page 58 To reset the optics click Calibrate under System Options Maintenance Optics This may be necessary in situations where the optics has lost its calibration during transport or has been exposed to extreme vibrations If necessary configure focus and zoom again see Basic Setup on page 17 To identify the product or test the Status LED click Flash LED under Identify and specify the duration in seconds minutes or hours This can be useful for identifying the product among other products installed in the same location For information about firmware upgrade see Upgrade the Firmware on page 59 56 AXIS P3367 VE Fixed Dome Network Camera System Options Support Support Ov
15. are located on different subnets you will not be able to set the IP address Contact your network administrator to obtain an IP address The IP address is being used Disconnect the Axis product from the network Run the Ping command in a Command DOS by another device window type ping and the IP address of the product fyoureceive Reply from IP address bytes 32 time 10 this means that the IP address may already be in use by another device on the network Obtain a new IP address from the network administrator and reinstall the product Ifyou receive Request timed out this means that the IP address is available for use with the Axis product Check all cabling and reinstall the product Possible IP address conflict The static IP address in the Axis product is used before the DHCP server sets a dynamic address with another device on the This means that if the same default static IP address is also used by another device there may same subnet be problems accessing the product The product cannot be accessed from a browser Cannot log in When HTTPS is enabled ensure that the correct protocol HTTP or HTTPS is used when attempting to log in You may need to manually type http or https in the browser s address field If the password for the user root is lost the product must be reset to the factory default settings See Reset to Factory Default Settings on page 58 60 Troubleshooting The IP address has been chan
16. axis com techsup software 66 AXIS P3367 VE Fixed Dome Network Camera Technical Specifications Function group Item Specifications Languages German French Spanish Italian Russian Simplified Chinese Japanese Korean Portuguese Warranty Axis 3 year warranty and AXIS Extended Warranty option see www axis com warranty Connectors 1 0 Connector 4 pin terminal block TT 1234 For an example diagram see Connection Diagrams on page 68 Function Pin Notes Specifications 0 V DC 1 0 V DC DC output 2 Can be used to power auxiliary equipment 3 3 V DC Note This pin can only be used as power out Max load 2 50 mA Digital input 3 Connect to pin 1 to activate or leave floating unconnected 0 to max 40 V DC to deactivate Digital output 4 Connected to pin 1 when activated floating unconnected O to max 40 V DC open drain when deactivated If used with an inductive load e g a relay 100 mA a diode must be connected in parallel with the load for protection against voltage transients Audio Connector 3 5 mm audio connectors 3 2 1 1 Tip 2 Ring 3 Sleeve Audio Input Microphone Line in Ground Audio Output Line out mono Ground 67 AXIS P3367 VE Fixed Dome Network Camera Technical Specifications Connection Diagrams 1 0 Connector 0 VDC DC output 3 3 V max 50 mA Digital input O to max 40 V DC Digital outpu
17. before the action rule can be activated again The recording Duration of some actions can be set to include time immediately before and after the event Select Pre trigger time and or Post trigger time and enter the number of seconds When While the rule is active is enabled and the action is triggered again during the post trigger time the recording time will be extended with another post trigger time period For more information see the online help Q Triggers Available action rule triggers and conditions include Applications Use installed applications to trigger the rule See Applications on page 36 Detectors A Audio Detection Trigger the rule when audio is detected See Audio Detection on page 35 38 AXIS P3367 VE Fixed Dome Network Camera Events e Hardware Day Night Mode Trigger the rule when the product switches between day mode IR cut filter on and night mode IR cut filter off This can for example be used to control an external infrared IR light connected to an output port Live Stream Accessed Trigger the rule when any stream is accessed and during edge storage playback This can for example be used to send notifications Motion Detection Trigger the rule when motion is detected See Motion Detection on page 33 Tampering Trigger the rule when tampering is detected See Camera Tampering on page 33 Fan Trigger the rule if the fan is malfunctioning This can for example be used to send m
18. in and out or click on a position on the bar to zoom to that position The PTZ controls can be disabled under PTZ Advanced Controls see Controls on page 32 13 AXIS P3367 VE Fixed Dome Network Camera Media Streams Media Streams The Axis product provides several audio and video stream formats Your requirements and the properties of your network will determine the type you use The Live View page in the product provides access to H 264 and Motion JPEG video streams audio streams and to the list of available stream profiles Other applications and clients can access video and audio streams directly without going via the Live View page How to Stream H 264 H 264 can without compromising image quality reduce the size of a digital video file by more than 80 compared with the Motion JPEG format and as much as 50 more than the MPEG 4 standard This means that much less network bandwidth and storage space are required for a video file Or seen another way much higher video quality can be achieved for a given bit rate Deciding which combination of protocols and methods to use depends on your viewing requirements and on the properties of your network The available options in AXIS Media Control are Unicast RTP This unicast method RTP over UDP is used for live unicast video especially when it is important to have an up to date video stream even if some frames are dropped Unicasting is used for video on demand
19. joystick mode Select Use PTZ joystick mode as default to enable joystick mode The mode can be changed temporarily from the PTZ control panel Select Enable recording button to enable recording from the Live View page This button is available when using the AMC viewer The recordings are saved to the location specified in the AMC Control Panel See AXIS Media Control AMC on page 14 User Defined Links To display user defined links in the Live View page select the Show custom link option give the link a name and then enter the URL to link to When defining a web link do not remove the http from the URL address Custom links can be used to run scripts or activate external devices connected to the product or they can link to a web page Custom links defined as cgi links will run the script in the background in a hidden frame Defining the link as a web link will open the link in a new window Output Buttons External 1 0 devices connected to the Axis product s output ports can be controlled directly from the Live View page To display output buttons in the Live View page 1 Go to Setup Live View Config 2 Under Output Buttons select the type of control to use Pulse activates the output for a defined period of time The pulse time can be set from 1 100 second to 60 seconds Active Inactive displays two buttons one or each action To configure the active and inactive states go to System Options gt Ports amp
20. new rule 3 Select a Trigger and optionally a Schedule and Additional conditions See the online help for details 4 From the Actions list select Overlay Text 5 Enter the text to display in the Text field This is the text that 4D will be replaced by 6 Specify the Duration The text can be displayed while the rule is active or for a fixed number of seconds Example To display the text Motion detected when motion is detected enter D in the Include text field and enter Motion detected in the Text field when setting up the action rule Note To display text in multiple view areas overlay text must be enabled in each view area Privacy Mask A privacy mask is a user defined area that prevent users from viewing parts of the monitored area Privacy masks appear as blocks of solid color and are applied on the video stream Privacy masks cannot be bypassed using the VAPIX application programming interface API 25 AXIS P3367 VE Fixed Dome Network Camera Video and Audio The Privacy Mask List Video amp Audio Privacy Mask shows all the masks that are currently configured in the Axis product and indicates if they are enabled You can add a new mask re size the mask with the mouse choose a color for the mask and give the mask a name For more information see the online help Q Important Adding many privacy masks may affect the product s performance Focus amp Zoom Focus and zoom should only be configured
21. position Disruption Trigger the rule if storage problems are detected for example if the storage device is unavailable removed full locked or if other read or write problems occur This can for example be used to send maintenance notifications Recording Triggers the rule when the Axis product records to the storage device The recording status trigger can be used to notify the operator for example by flashing LED lights if the product has started or stopped to record to the storage device Note that this trigger can be used only for edge storage recording status System Ready Trigger the rule when the product has been started and all services are running This can for example be used to send a notification when the product restarts Recurrence Trigger the rule periodically See Set Up Recurrences on page 42 This can for example be used to upload an image every 5 minutes 39 AXIS P3367 VE Fixed Dome Network Camera Events Actions Use Schedule Trigger the rule according to the selected schedule See Create Schedules on page 42 Available actions include Day Night Vision Mode Set day mode IR cut filter on or night mode IR cut filter off Output Port Activate an I O port to control an external device Overlay Text Display an overlay text See Use Overlay Text in an Action Rule on page 25 Play Audio Clip See Audio Clips on page 28 PTZ Control Preset Position Go to a preset position Guar
22. select the default method for viewing video images in your browser The product attempts to show the video images in the selected video format and viewer If this is not possible the product overrides the settings and selects the best available combination 29 AXIS P3367 VE Fixed Dome Network Camera Configure the Live View Page Browser Viewer Description Windows Internet Explorer AMC Recommended viewer in Internet Explorer H 264 Motion JPEG QuickTime H 264 Still image Displays still images only Click the Refresh button in your browser to view a new image Other browsers Server Push Recommended viewer for other browsers Motion JPEG QuickTime H 264 Still image Displays still images only Click the Refresh button in your browser to view a new image For more information please see the online help Q Viewer Settings To configure options for the viewer go to Live View Config Viewer Settings Select Show viewer toolbar to display the AXIS Media Control AMC or the QuickTime viewer toolbar under the video image in your browser e H 264 decoder installation The administrator can disable installation of the H 264 decoder included with AXIS Media Control This is used to prevent installation of unlicensed copies Further decoder licenses can be purchased from your Axis reseller Select Show crosshair in PTZ joystick mode to enable a cross that will indicate the center of the image in PTZ
23. storage see Storage on page 54 Find Recordings Recordings stored on the SD card or network share can be accessed from the Recordings List page The page lists all recordings on the storage device and shows each recording s start date and time duration and the event that triggered the recording Note The recording s start date and time is set according to the Axis product s date and time settings If the Axis product is configured to use a time zone different from the local time zone make sure to configure the Recording time filters according to the product s time zone Date and time settings are configured under System Options gt Date amp Time see Date amp Time on page 48 To find a recording follow these steps 1 Go to Recordings List 2 To reduce the number of recordings displayed select the desired options under Filter Recording time List recordings that started between the From and To times Event List recordings that were triggered by a specific event Select continuous to list continuous recordings Storage List recordings from a specific storage device Sort Specify how recordings should be sorted in the list Results Specify the maximum number of recordings to display 3 To apply the filters click the Filter button Some filters may take a long time to complete 4 The recordings are displayed in the Recording list To play a recording select the recording and click Play See also Play Recordin
24. the audio output settings under Video amp Audio Audio Settings Output gain Control the volume of the line audio output If the sound is too low choose a higher dB value If the sound is too high choose a lower dB value Audio Clips An audio clip is a sound file that can be played when events occur or directly from the Live View page The audio clip must first be uploaded to the Axis product or recorded by a microphone connected to the product To add download modify or remove audio clips go to Video amp Audio Audio Clips For more information see the online help To configure the Axis product to play audio clips when an event occurs an action rule must be set up For more information see Events on page 38 Note Audio clips cannot be used if the product s audio functionality is enabled The audio functionality is enabled on the Audio tab under Video amp Audio gt Video Stream 28 AXIS P3367 VE Fixed Dome Network Camera Configure the Live View Page Configure the Live View Page You can customize the Live View page and alter it to suit your requirements It is possible to define the following features of the Live View page Stream Profile See page 20 Default Viewer for Browser See page 29 Viewer Settings See page 30 Action Buttons These are the buttons described in Controls on the Live View Page on page 11 User Defined Links See page 30 Output Buttons See page 30 Basic Setup
25. the filters See also Find Recordings on page 43 3 Select the recording and click Export The Export Recording dialog opens 4 By default the complete recording is selected To export a part of the recording modify the start and stop times 5 Optionally enter a file name for the recording 6 Click Export Note Recordings can also be exported from the playback window Continuous Recording The Axis product can be configured to continuously save video to a storage device For information about storage devices see Storage on page 54 To prevent the disk from becoming full it is recommended to configure the disk to automatically remove old recordings If a new stream profile is selected while a recording is ongoing the recording will be stopped and saved in the recording list and a new recording with the new stream profile will start All previous continuous recordings will remain in the recording list until they are removed manually or through automatic removal of old recordings To start a continuous recording follow these steps 1 Go to Recordings Continuous 2 Select Enabled 3 Select the type of storage device from the Storage list 4 Select a Stream profile to use for continuous recordings To include audio in the recording use AAC audio encoding and make sure that audio is enabled in the selected stream profile 5 Click Save to save and start the recording 44 AXIS P3367 VE Fixed Dome Network Camera Langua
26. the password for the default administrator user root This is done in the Configure Root Password dialog which opens when the product is accessed for the first time To prevent network eavesdropping the root password can be set via an encrypted HTTPS connection which requires an HTTPS certificate HTTPS Hypertext Transfer Protocol over SSL is a protocol used to encrypt traffic between web browsers and servers The HTTPS certificate ensures encrypted exchange of information See HTTPS on page 46 The default administrator user name root is permanent and cannot be deleted If the password for root is lost the product must be reset to the factory default settings See Reset to Factory Default Settings on page 58 To set the password via a standard HTTP connection enter it directly in the dialog To set the password via an encrypted HTTPS connection follow these steps 1 Click Use HTTPS A temporary certificate valid for one year is created enabling encryption of all traffic to and from the product and the password can now be set securely 2 Enter a password and then re enter it to confirm the spelling 3 Click OK The password has now been configured 10 AXIS P3367 VE Fixed Dome Network Camera Access the Product Set Power Line Frequency Power line frequency is set the first time the Axis product is accessed and can only be changed from Plain Config see page 58 or by resetting the product to factory default Select
27. the product to access a network protected by IEEE 802 1X 1 Go to System Options gt Security gt IEEE 802 1X 2 Select a CA Certificate and a Client Certificate from the lists of installed certificates 3 Under Settings select the EAPOL version and provide the EAP identity associated with the client certificate 4 Check the box to enable IEEE 802 1X and click Save Note For authentication to work properly the date and time settings in the Axis product should be synchronized with an NTP server See Date amp Time on page 48 Certificates Certificates are used to authenticate devices on a network Typical applications include encrypted web browsing HTTPS network protection via IEEE 802 1X and secure upload of images and notification messages for example via email Two types of certificates can be used with the Axis product Server Client certificates To authenticate the Axis product CA certificates To authenticate peer certificates for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802 1X protected network 47 AXIS P3367 VE Fixed Dome Network Camera System Options Note Installed certificates except preinstalled CA certificates will be deleted if the product is reset to factory default Preinstalled CA certificates that have been deleted will be reinstalled A Server Client certificate can be self signed or issued by a Certificate Authority CA A self signe
28. the rule is active option under Duration cannot be used with camera tampering since camera tampering does not have a duration and once it has been triggered it will not automatically return to its untriggered state For more information on actions rules see Events on page 38 Motion Detection Motion detection is used to generate an alarm whenever movement starts or stops in the camera view Motion detection is configured by defining up to 10 Include and Exclude windows e Include windows define areas where motion should be detected e Exclude windows define areas within an Include window that should be ignored areas outside Include windows are automatically ignored For instructions see Set Up Motion Detection Windows on page 34 To control the number of motion detection alarms the parameters Object Size History and Sensitivity can be adjusted See Motion Detection Parameters on page 34 Once motion detection windows are configured the Axis product can be configured to perform actions when motion is detected Possible actions include uploading images and start recording For more information see Set Up Action Rules on page 38 33 AXIS P3367 VE Fixed Dome Network Camera Detectors Note Using the motion detection feature may decrease the product s overall performance The position of the Motion Detection Window is relative to the orientation of the Camera Changing the orientation of the camera will also change t
29. when installing or reinstalling the product For installation instructions refer to the product s Installation Guide To set focus and zoom 1 Install the camera as described in the Installation Guide 2 Go to Video amp Audio Focus amp Zoom 3 On the Basic tab set the zoom level using the slider The buttons and move the zoom position one step in either direction The buttons and move the zoom position in multiple steps in either direction 4 Click Perform auto focus to focus the camera automatically 5 f more adjustments are needed go to the Advanced tab Note Changing the zoom level moves the focus position Focus should always be adjusted after changing the zoom Movements in front of the camera should be avoided during automatic focusing On the Advanced tab focus can be adjusted manually 1 Click Open iris to open the iris to its maximum position This gives the smallest depth of field and provides the best conditions for focusing 2 Focus is set in the Focus window Use the mouse to move and resize the focus window 3 Click in the Focus position bar to focus on a desired location The buttons and move the focus position one step in either direction The buttons and move the focus position in multiple steps in either direction 4 When satisfied click Enable iris to enable the iris Set Up Audio To change the product s audio settings go to Video amp Audio Audio Settings
30. 7 VE Fixed Dome Network Camera Video and Audio When using a text string modifiers can be used to display information such as the current bit rate or the current frame rate For information about available modifiers see File Naming amp Date Time Formats in the online help Q It is also possible to display text when an action rule is triggered see Use Overlay Text in an Action Rule Note To enable overlays 1 Go to Video amp Audio Video Stream and select the Image tab 2 To include an overlay image select Include overlay image at the coordinates The overlay image must first be uploaded to the Axis product see Overlay Image 3 To include date and time select Include date and Include time 4 To include a text string select Include text and enter the text in the field Modifiers can be used see File Naming amp Date Time Formats in the online help Q 5 Define text overlay characteristics in the relevant fields 6 Click Save To modify the date and time format go to System Options Date amp Time See Date amp Time on page 48 Overlay Image An overlay image is a static image superimposed over the video stream The image for example a company logo is used to provide extra information or to mask a part of the image Since it is static the position and size of an overlay image will remain the same regardless of resolution and Pan Tilt Zoom movements Use a privacy mask to set up a dynamic mask which will
31. Devices gt I O Ports and set the port s Normal state For more information about 1 0 ports see 1 0 Ports on page 56 30 AXIS P3367 VE Fixed Dome Network Camera PTZ Pan Tilt Zoom PTZ Pan Tilt Zoom The PTZ menu is available if digital PTZ pan tilt and zoom is enabled in the selected view area For more information on view areas see View Area on page 23 Preset Positions A preset position is a saved view that can be used to quickly steer the camera to a specific position A preset position consists of the following values e Pan and tilt positions Zoom position Each view area has its own preset positions Basic Setup Preset Positions o Preset Position Setup Current position Video amp Audio Live View Config PTZ Add View Area 1 Preset Positions Guard Tour Available position Advanced Control Queue Home H Go to Detectors Applications Return to home after Events 30 0 300 seconds 0 disabled Mees sae Languages System Options Bbonl Playing Motion PEG 000 PAN Le Ol I n 1B Right Home ZOOM wide m Tele Gel pan Guard Tour A guard tour displays the video stream from different preset positions one by one in a predetermined order or at random and for configurable time periods The enabled guard tour will keep running after the user has logged off or
32. IGMP RTCP ICMP DHCP ARP SOCKS SSH This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org and cryptographic software written by Eric Young eay cryptsoft com System Application Open API for software integration including VAPIX and AXIS Camera Application Integration Programming Platform specifications available at www axis com Interface AXIS Video Hosting System AVHS with One Click Connection ONVIF Profile S specification at www onvif org Embedded Linux operating system Intelligent video Video motion detection Active tampering alarm Audio detection Support for AXIS Camera Application Platform enabling installation of AXIS Video Motion Detection 3 AXIS Cross Line Detection AXIS Digital Autotracking and third party applications see www axis com acap Event triggers Edge storage events External input Temperature Heater Fan System ready Event actions File upload FTP HTTP HTTPS network share and email Notification email HTTP HTTPS and TCP and SNMP trap Video and audio recording to edge storage Pre and post alarm video buffering Day Night vision mode External output activation Preset positions Guard tour Play audio clip Status LED indicator Overlay text Data streaming Event data Installation aids in software Remote zoom Remote focus Pixel counter Video access from web browser Camera live v
33. IP address DNS or Bonjour name to the host server in the Host field 4 Enter the name of the share in the Share field Sub folders cannot be used 5 If required select The share requires login and enter the user name and password 6 Click Connect To clear all recordings and data from the Axis product s folder on the designated share click Clear under Storage Tools 55 AXIS P3367 VE Fixed Dome Network Camera System Options To avoid filling the share it is recommended to remove recordings continuously Under Recording Settings select Remove recordings older than and select the number of days or weeks To stop writing to the share and protect recordings from being removed select Lock under Recording Settings Ports amp Devices 1 0 Ports The Axis product provides one input port and one output port for connection of external devices For information about how to connect external devices see Connectors on page 67 The 1 0 ports are configured under System Options gt Ports amp Devices gt I O Ports The ports can be given descriptive names and their Normal states can be configured as Open circuit or Grounded circuit Port Status The list on the System Options gt Ports amp Devices gt Port Status page shows the status of the product s input and output ports Maintenance The Axis product provides several maintenance functions These are available under System Options Maintenance Click Restart to perform
34. Indicators 22e nee xou scaly anol annee e again sop 8 Access the ProdUCt ES en eden dis eau E a nE i P pner utes 9 Access from a Browser 9 Access from the Internet 10 Set the Root Password 10 The Live View Page 11 Media Str ams asscsucckamnseecadatecseaeeiGm uealRedemsc ai ede 14 How to Stream H 264 c ce deine e ege Rex Rea d exe ee 14 MJPEG ais xac kac na mania ER Eo are dob RC e eh Rc e Rn 14 AXIS Media Control AMC 14 Alternative Methods of Accessing the Video Stream 15 Access Audio Streams 16 Set Up the PFOGUGE cusa uds ako ee mutant ane 17 BASIC SELtUD eraan catia en ane Mole ania a Pot spa E 17 Video and Audio ass aansen nia aaan ee a a a a aa 18 Set Up Video Streams 18 Stream Profiles csi ess menant ce RR eR ERR date neds 20 Camera Settings 20 VIGWAEA cuis idee stand eae ene die done wane ss Redon 23 Overlay eid exces e qne san ee ox nels Fy Rago we ns chan de te 23 Privacy Mask essence x 4 saunas m RR ner near cine RES 25 FOCUS CE ZOOITI seas Reed xt x ent bE Reed deduce oe Rhee d Ped wade 26 Set Up Audlo ios pe mtr c hon oat RR DR RU RE dg on Rp
35. S X B 26 UDIDASID Mr 28 Configure the Live View Page 2llluuee ecu ue sem uet rne 29 PTZ Pan Tilt Zoom sci eau cee hah ran n ene wae ee 31 Preset Positions 31 Guard TOUF zs epicexem rA Rue RAD ani ADT TR Pads ea ce Dn Un Rog n dus 31 Advanced 5232 xui RR ee eee REA RA me TERENE d E Dior eee mare 32 Control Queue 22 32 Detectors oto See a xeu Duos EE Ee RU RER E 33 Camera Tampering 33 Motion Detection 33 Audio CETECHON sitis mamemieteeenr biere tente Re Mia ee 35 Applications uana ncs EE eon m acinis ede rima ie a OR ALB HACER LR Ib ina e 36 Be d ENSUITE 36 Upload Application 36 Application Considerations 36 Events Vossubsa ied EORR EROR RON aV ERE E dud BED q V enews 38 Set Up Action Rules 38 Add Recipients 40 Create Schedules si 04 3 cu repu e eder sd na ed dah ww ny RR 42 Set Up Recurrences isses ehe Les Re ROC RR RE REOR GER EN dee a 42 Recordings ci ss sms eR aa ORARE WDES AREE RE a D du E oa x ane 43 FING Recordlngs s sce Peer LEY n eremo BRE sen fpi eR ges box dde RR RR ood 43 Play Recording ii cene emn temere hee Ebr He na 43 Export Video Clip rp 44 Contin
36. aintenance notifications Heater Trigger the rule if the heater is malfunctioning This can for example be used to send maintenance notifications Network Trigger the rule if network connection is lost or restored This can for example be used to start recording to the SD card Temperature Trigger the rule if the temperature falls outside or inside the operating range of the product This can for example be used to send maintenance notifications e Input Signal e PTZ e Storage e System Time Digital Input Port Trigger the rule when an 1 0 port receives a signal from a connected device See 0 Ports on page 56 Manual Trigger Trigger the rule using the Manual Trigger button in the Live View page See Controls on the Live View Page on page 11 This can for example be used to validate actions during product installation and configuration Virtual Inputs can be used by a VMS Video Management System to trigger actions Virtual inputs can for example be connected to buttons in the VMS user interface Moving Trigger the rule when the camera view moves due to a PTZ operation This can for example be used as an additional condition to prevent an action rule triggered by motion detection to record video while the camera view moves due to a PTZ operation Preset Reached Trigger the rule when the camera stops at a preset position This can be for example be used with the Send Images action to upload images from the preset
37. always mask the specified part of monitored area For more information about privacy masks see Privacy Mask on page 25 To use an overlay image the image must first be uploaded to the Axis product The uploaded image should be a Windows 24 bit BMP image with maximum 250 colors The image width and height in pixels must be exactly divisible by 4 and cannot be larger than the maximum image resolution If combining text and image overlays take into consideration that the text overlay occupies 16 or 32 pixels in height depending on the resolution and has the same width as the video image To automatically scale the image to the resolution used by the Axis product select the option Scale with resolution from the Transparency Settings page which is displayed when uploading in the image To upload an overlay image 1 Go to Video amp Audio Overlay Image 2 Click Browse and browse to the file 3 Click Upload 4 The Transparency Settings page is now displayed To make a color in the overlay image transparent select Use transparency and enter the RGB hexadecimal value for the color Example To make white transparent enter FFFFFF For more examples of hexadecimal values see the online help O To scale the image automatically select Scale with resolution The image will be scaled down to fit the resolution used by the Axis product 24 AXIS P3367 VE Fixed Dome Network Camera Video and Audio 5 Click Save To select
38. axis com Operating conditions 40 C to 55 C 40 F to 131 F Humidity 10 100 RH condensing Approvals EN 55022 Class B EN 55024 EN 61000 6 1 EN 61000 6 2 FCC Part 15 Subpart B Class B ICES 003 Class B VCCI Class B C tick AS NZS CISPR 22 Class B KCC KN22 Class B KN24 EN IEC UL 60950 1 EN IEC UL 60950 22 EN 50121 4 IEC 62236 4 IEC 60068 2 1 IEC 60068 2 2 IEC 60068 2 14 IEC 60068 2 27 IEC 60068 2 64 IEC 60068 2 78 IEC 62262 IK10 IEC 60529 IP66 NEMA 250 Type 4X Dimensions HxWxD Camera 117 mm x 178 mm x 178 mm 4 6 in x 7 0 in x 7 0 in Camera with weather shield 123 mm x 178 mm x 178 mm 4 8 in x 7 0 in x 7 0 in Weight Camera 1 6 kg 3 5 Ib Camera with weather shield 1 7 kg 3 7 Ib Included accessories Installation Guide Installation and Management Software CD Windows decoder 1 user license Connector kit Mounting bracket Cable shield 5 m 16 ft network cable with premounted gasket Weather shield Smoked cover Optional accessories Video management software Multi user decoder license pack AXIS T8414 Installation Display AXIS PoE Midspans AXIS P8221 Network 1 0 Audio Module AXIS T90A Illuminators Mounting brackets Pendant adapter kit including weather shield 1 0 audio cable with premounted gasket AXIS Camera Companion AXIS Camera Station Video management software from Axis Application Development Partners available on www
39. closed the browser To add a guard tour 1 Go to PTZ gt Guard Tour and click Add 2 Enter a descriptive name 3 Specify the pause length between runs 4 Select an available preset position and click Apply 5 Specify the View Time in seconds or minutes 6 Specify the View Order or select the Random view order option 7 Click Save To modify or remove guard tours go to PTZ Guard Tour select the guard tour in the Guard Tour List and click Modify Remove 31 AXIS P3367 VE Fixed Dome Network Camera PTZ Pan Tilt Zoom Note For products that support Limited Guard Tour the product has a fixed minimum view time For more information see the online help Q Advanced Controls Advanced PTZ settings can be configured under PTZ gt Advanced gt Controls The Panel Shortcut Command Buttons list shows the user defined buttons that can be accessed from the Live View page s Ctrl panel These buttons can be used to provide direct access to commands issued using the VAPIX application programming interface Click Add to add a new shortcut command button The following PTZ controls are enabled by default e Pan control Tilt control e Zoom control To disable specific controls deselect the options under Enable Disable controls If using multiple view areas deselecting a control will only disable the control in the selected view area Note Disabling PTZ controls will not affect preset positions For example if the tilt cont
40. ctionality of network devices One of your first actions when troubleshooting a problem should be to check the current firmware version The latest version may contain a correction that fixes your particular problem The current firmware version in the Axis product is displayed in the page Setup Basic Setup and in Setup About Upgrade the Firmware Important Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user Preconfigured and customized settings are saved when the firmware is upgraded providing the features are available in the new firmware although this is not guaranteed by Axis Communications AB Note After the upgrade process has completed the product will restart automatically If restarting the product manually after the upgrade always wait 10 minutes even if you suspect the upgrade has failed When you upgrade the Axis product with the latest firmware from Axis website the product receives the latest functionality available Always read the upgrade instructions and release notes available with each new release before upgrading the firmware To upgrade the product s firmware 1 Save the firmware file to your computer The latest version of the firmware is available free of charge from Axis website at www axis com techsup 2 Go to Setup gt System Options gt Maintenance in the product s webpages 3 Under Upgrade Server click Browse and locate the file on your compu
41. cy energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help To be used in a residential area or a demanding electrical environment the product shall be connected using a shielded network cable STP that is properly grounded Canada This digital apparatus complies with CAN ICES 3 Class B The product shall be connected using a shielded network cable STP that is properly grounded Cet appareil num rique est conforme la norme CAN NMB 3 classe B Le produit doit tre connect l aide d un c ble r seau blind STP qui est correctement mis la terre Europe This digital equipment fulfills the requirements for RF emission according to the Class B limit of EN 55022 The product shall be connected using a shielded network cable STP that
42. d Tour Start a guard tour See Guard Tour on page 31 Record Video Record video and audio to a selected storage To record audio use AAC audio encoding and make sure that audio is enabled in the selected stream profile Send Images Send images to a recipient Send Notification Send a notification message to a recipient Send SNMP Trap Send an SNMP trap message to the operator Make sure that SNMP is enabled and configured under System Options Network SNMP Send Video Clip Send a video clip to a recipient Status LED Flash the LED indicator This can for example be used to validate triggers such as motion detection during product installation and configuration Add Recipients The product can send media files and messages to notify users about events Before the product can send media files or notification messages you must define one ore more recipients For information about available options see Recipient Types on page 40 To add a recipient 1 2 Go to Events gt Recipients and click Add Enter a descriptive name Select a recipient Type Enter the information needed for the recipient type Click Test to test the connection to the recipient Click OK Recipient Types The following recipients are available 40 AXIS P3367 VE Fixed Dome Network Camera Events Recipient Use with action Notes Email Send Images An email recipient can contain multiple ema
43. d certificate offers limited protection and can be used before a CA issued certificate has been obtained To install a self signed certificate 1 Go to Setup System Options Security Certificates 2 Click Create self signed certificate and provide the requested information To create and install a CA signed certificate 1 Create a self signed certificate as described above 2 Go to Setup gt System Options gt Security gt Certificates 3 Click Create certificate signing request and provide the requested information 4 Copy the PEM formatted request and send to the CA of your choice 5 When the signed certificate is returned click Install certificate and upload the certificate Server Client certificates can be installed as Certificate from signing request or as Certificate and private key Select Certificate and private key if the private key is to be upload as a separate file or if the certificate is in PKCS 12 format The Axis product is shipped with several preinstalled CA certificates If required additional CA certificates can be installed 1 Go to Setup System Options Security Certificates 2 Click Install certificate and upload the certificate Audio Support Select Enable audio support to allow clients to retrieve audio streams from the Axis product For information on how to configure audio settings see Set Up Audio on page 26 Note Deselecting this option will disable audio globally in the Axis produc
44. ded when contacting support Parameter List Shows the product s parameters and their current settings This may prove useful when troubleshooting or when contacting Axis Support Connection List Lists all clients that are currently accessing media streams Crash Report Generates an archive with debugging information The report takes several minutes to generate Advanced Scripting Scripting allows experienced users to customize and use their own scripts Improper use may cause unexpected behavior and loss of contact with the Axis product Axis strongly recommends that you do not use this function unless you understand the consequences Axis Support does not provide assistance for problems with customized scripts To open the Script Editor go to System Options Advanced Scripting If a script causes problems reset the product to its factory default settings see page 58 For more information see www axis com developer 57 AXIS P3367 VE Fixed Dome Network Camera System Options File Upload Files for example webpages and images can be uploaded to the Axis product and used as custom settings To upload a file go to System Options Advanced File Upload Uploaded files are accessed through http ip address gt local lt user gt lt file name where user is the selected user group viewer operator or administrator for the uploaded file Plain Config Plain Config is for advanced users with exp
45. dio support is selected under Setup gt System Options gt Security gt Audio Support Check that the correct Audio Input source is selected under Setup Video amp Audio Audio Settings Poor audio quality Stuttering Reduce the number of listeners and viewers Decrease image resolution and compression Unsynchronized audio and Synchronize the product s date and time settings with an NTP server Go to Setup System video using H 264 Options Date amp Time Distorted audio Check that the correct Audio Input source is selected under Setup Video amp Audio Audio Settings Feedback loops Feedback loops might appear in full duplex mode Try moving the microphone or the speaker or use half duplex mode instead Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable removed full locked or if other read or write problems occur To identify the source of the problem check the System Log under System Options gt Support gt Logs amp Reports Depending on the problem it might be necessary to re mount the storage device For information on how to set up a storage disruption alarm see Events on page 38 Video cannot be recorded Check that the SD card is not write protected that is read only SD card cannot be mounted Reformat the SD card and then click Mount Formatting the card will remove all content including all recordings from the SD card
46. down list For a description of each available setting see the online heipQ The white balance window is enabled for the Automatic and Automatic outdoor options that appear in the White balance drop down list Select one of the options from the drop down list to set the white balance window properties Select Automatic to use the default settings for the Automatic and Automatic outdoor options in the White balance drop down list Select Custom to manually set a reference window for white balance in the view area Wide Dynamic Range Wide dynamic range Dynamic Contrast can improve the exposure when there is a considerable contrast between light and dark areas in the image Enable WDR in intense backlight conditions Disable WDR in low light conditions for optimal exposure Note This setting is only possible when using automatic exposure control 21 AXIS P3367 VE Fixed Dome Network Camera Video and Audio Exposure Settings Configure the exposure settings to suit the image quality requirements in relation to lighting frame rate and bandwidth considerations Exposure control This setting is used to adapt to the amount of light used Automatic is the default setting and can be used in most situations The shutter speed is automatically set to produce optimum image quality Flicker free 50 or 60 Hz is used to remove flicker which can be caused by fluorescent and other light sources The Hold current option locks the current exposure se
47. e Simplex Network Camera microphone only Audio captured by the product microphone is transmitted from the Axis product to one or more clients To set the audio mode go to Video amp Audio gt Audio Settings and select the desired mode from the Audio mode drop down list Audio Input An external microphone or a line source can be connected to the Audio in connector Configure the audio input settings under Video amp Audio Audio Settings Select Microphone to use an external microphone or Line to use a Line in device e g an audio mixer for multiple microphones or a microphone with a built in amplifier as audio source The Microphone power option provides DC power for an external microphone Microphone power should only be used with microphones that have no battery This setting should not be enabled when using a dynamic or battery powered microphone To use a professional microphone requiring 48V phantom power you need an external power supply and a balanced unbalanced converter audio transformer in between Use the Input gain to control the volume of the audio input If the sound is too low choose a higher dB value to amplify the sound If the sound is too high choose a lower dB value The Level bar gives a visual representation of the audio signal level in dB relative to the full scale input level e Green the signal is at a good level e Yellow the signal is becoming distorted e Red the signal is distorted
48. e an adverse affect on image quality The Axis product supports the following H 264 profile s Baseline The Baseline profile is recommended for clients that don t support CABAC entropy coding Main The Main profile provides higher compression with maintained video quality compared to the Baseline profile but requires more processing power to decode The bit rate can be set as Variable bit rate VBR or Maximum bit rate MBR VBR adjusts the bit rate according to the image complexity using up more bandwidth for increased activity in the image and less for lower image activity When the activity in the scene increases the bit rate would usually increase as well If there is a surplus in bandwidth this may not be an issue and selecting Variable bit rate VBR will be sufficient But if bandwidth is limited it is recommended to control the bit rate by selecting 19 AXIS P3367 VE Fixed Dome Network Camera Video and Audio Maximum bit rate MBR When the activity in the scene increases VBR adjusts the bit rate according to the complexity using up more bandwidth for increased activity in the scene and less for lower scene activity MBR allows you to set a target bit rate that limits the bandwidth consumption The MBR target bit rate works like the ceiling of a tent It limits the bit rate while maintaining some flexibility The bit rate may bounce up and down within the set target but when it nears the set target value the limitati
49. e network router ARP Ping The product s IP address can be assigned using ARP and Ping For instructions see Assign IP Address Using ARP Ping on page 49 The ARP Ping service is enabled by default but is automatically disabled two minutes after the product is started or as soon as an IP address is assigned To re assign IP address using ARP Ping the product must be restarted to enable ARP Ping for an additional two minutes To disable the service go to System Options gt Network gt TCP IP gt Basic and clear the option Enable ARP Ping setting of IP address Pinging the product is still possible when the service is disabled Assign IP Address Using ARP Ping The product s IP address can be assigned using ARP Ping The command must be issued within 2 minutes of connecting power 1 Acquire a free static IP address on the same network segment as the computer 2 Locate the serial number S N on the product label 3 Open a command prompt and enter the following commands Linux Unix syntax arp s IP address serial number temp ping s 408 IP address 49 AXIS P3367 VE Fixed Dome Network Camera System Options Linux Unix example arp s 192 168 0 125 00 40 8c 18 10 00 temp ping s 408 192 168 0 125 Windows syntax this may require that you run the command prompt as an administrator arp s IP address serial number ping 1 408 t IP address gt Windows example this may require that you run the comma
50. e supplied with the product The product can be used with most operating systems and browsers The recommended browsers are e Internet Explorer with Windows e Safari with OS X ChromelM or Firefox with other operating systems See Technical Specifications on page 64 To view streaming video in Internet Explorer allow installation of AXIS Media Control AMC when prompted The Axis product includes one 1 H 264 decoder license for viewing video streams and one 1 AAC audio license The licenses are automatically installed with AMC The administrator can disable the installation of the decoders to prevent installation of unlicensed copies Note e QuickTime is also supported for viewing H 264 streams and for audio Access from a Browser 1 Start a web browser 2 Enter the IP address or host name of the Axis product in the browser s Location Address field To access the product from a Mac computer OS X go to Safari click on Bonjour and select the product from the drop down list If you do not know the IP address use AXIS IP Utility to locate the product on the network For information about how to discover and assign an IP address see the document Assign an IP Address and Access the Video Stream on Axis Support web at www axis com techsup Note To show Bonjour as a browser bookmark go to Safari gt Preferences 3 Enter your user name and password If this is the first time the product is accessed the root password must fir
51. ed To purchase additional licenses contact your Axis reseller MJPEG This format uses standard JPEG still images for the video stream These images are then displayed and updated at a rate sufficient to create a stream that shows constantly updated motion The Motion JPEG stream uses considerable amounts of bandwidth but provides excellent image quality and access to every image contained in the stream The recommended method of accessing Motion JPEG live video from the Axis product is to use the AXIS Media Control in Internet Explorer in Windows AXIS Media Control AMC AXIS Media Control AMC in Internet Explorer in Windows is the recommended method of accessing live video from the Axis product 14 AXIS P3367 VE Fixed Dome Network Camera Media Streams The AMC Control Panel can be used to configure various video and audio settings Please see the AXIS Media Control User s Manual for more information The AMC Control Panel is automatically installed on first use after which it can be configured Open the AMC Control Panel from e Windows Control Panel from the Start screen or Start menu Alternatively right click the video image in Internet Explorer and click Settings Streaming Snapshot H 264 Video Audio PTZ AXIS Media Control EB Copyright 2004 2015 Axis Communications AB Version 7 1 Versions Item Version Media Control 7121 Audio Component 3 4 0 0 RTP Source Filter 3 42 0 H
52. eed a license to run Licenses can be installed in two ways e Automatic installation requires access to the Internet e Manual installation obtain the license key from the application vendor and upload the key to the Axis product To request a license the Axis product serial number S N is required The serial number can be found on the product label and under System Options Support System Overview Upload Application To upload and start an application 1 Go to Setup Applications 2 Under Upload Application click Browse Locate the application file and click Upload Package 3 Install the license if applicable For instructions see the documentation provided by the application vendor 4 Start the application Go to page Applications select the application in the list of installed applications and click Start 5 Configure the application For instructions see the documentation provided by the application vendor Note Applications can be uploaded by product administrators Applications and licenses can be installed on multiple products at the same time using AXIS Camera Management version 3 10 and later To generate a log file for the application go to Applications Select the application and click Log Application Considerations If an application is upgraded application settings including the license will be removed The license must be reinstalled and the application reconfigured If the Axis product s fir
53. efault and the product is automatically detected by operating systems and clients that support this protocol UPnP can be disabled under System Options gt Network gt UPnP 53 AXIS P3367 VE Fixed Dome Network Camera System Options RTP H 264 The RTP port range and multicast settings are configured under System Options gt Network gt RTP The RTP port range defines the range of ports from which the video audio ports are automatically selected For multicast streams only certain IP addresses and port numbers should be used Select Always Multicast Video and or Always Multicast Audio to start multicast streaming without opening an RTSP session Bonjour The Axis product includes support for Bonjour Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protocol Bonjour can be disabled under System Options gt Network gt Bonjour Storage SD Card To prevent data corruption the SD card should be unmounted before removal Note For SD card recommendations see www axis com The Axis product supports SD SDHC SDXC cards The following SD card file systems are supported e ext4 recommended due to its resilience against data loss if the card is ejected or if there is abrupt power loss To access data stored on the card from the Windows operating system a third party ext4 driver or application is required e vFAT supported by most operating s
54. ent Multicast H 264 only accessible by local clients No multicast H 264 displayed in the client Poor rendering of H 264 images Color saturation is different in H 264 and Motion JPEG Lower frame rate than expected To enable the updating of video images in Internet Explorer set the browser to allow ActiveX controls Also make sure that AXIS Media Control is installed on your computer Check that the relevant H 264 connection methods and correct interface are enabled in the AMC Control Panel streaming tab See AXIS Media Control AMC on page 14 In the AMC Control Panel select the H 264 tab and click Set to default H 264 decoder Check that RTSP is enabled under System Options gt Network gt TCP IP gt Advanced Check if your router supports multicasting or if the router settings between the client and the product need to be configured The TTL Time To Live value may need to be increased Check with your network administrator that the multicast addresses used by the Axis product are valid for your network Check with your network administrator to see if there is a firewall preventing viewing Ensure that your graphics card is using the latest driver The latest drivers can usually be downloaded from the manufacturer s website Modify the settings for your graphics adapter Refer to the adapter s documentation for more information See Performance Considerations on page 68 Reduce the number of applications runn
55. erience of Axis product configuration Most parameters can be set and modified from this page To open Plain Config go to System Options Advanced Plain Config Axis Support does not provide assistance Reset to Factory Default Settings Important Reset to factory default should be used with caution A reset to factory default will reset all settings including the IP address to the factory default values Note The installation and management software tools are available from the support pages on www axis com techsup To reset the product to the factory default settings 1 Disconnect power from the product 2 Press and hold the control button and reconnect power See Hardware Overview on page 6 3 Keep the control button pressed for 15 30 seconds until the status LED indicator flashes amber 4 Release the control button The process is complete when the status LED indicator turns green The product has been reset to the factory default settings If no DHCP server is available on the network the default IP address is 192 168 0 90 5 Using the installation and management software tools assign an IP address set the password and access the video stream It is also possible to reset parameters to factory default via the web interface Go to Setup System Options Maintenance 58 AXIS P3367 VE Fixed Dome Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the fun
56. erview The System Options Support Support Overview page provides information on troubleshooting and contact information should you require technical assistance See also Troubleshooting on page 59 System Overview To get an overview of the Axis product s status and settings go to System Options Support System Overview Information that can be found here includes firmware version IP address network and security settings event settings image settings and recent log items Many of the captions are links to the proper Setup page Logs amp Reports The System Options gt Support gt Logs amp Reports page generates logs and reports useful for system analysis and troubleshooting If contacting Axis Support please provide a valid Server Report with your query System Log Provides information about system events Access Log lists all failed attempts to access the product The Access Log can also be configured to list all connections to the product see below Server Report Provides information about the product status in a pop up window The Access Log is automatically included in the Server Report You can view or download the server report Downloading the server report creates a zip file that contains a complete server report text file in UTF 8 format Select the Include snapshot with default image settings option to include a snapshot of the product s Live View The server report zip file should always be inclu
57. etection Parameters The parameters controlling motion detection are described in the table below Parameter Object Size History Sensitivity Description Object size relative to window Object memory length Difference in luminance size between background and object 34 AXIS P3367 VE Fixed Dome Network Camera Detectors High level 100 Only very large objects trigger motion detection An object that appears in the window triggers motion detection for a long time before it is considered as non moving Ordinary colored objects on ordinary backgrounds trigger motion detection Medium level 50 A large difference in luminance is required to trigger motion detection Low level 0 Even very small objects trigger motion detection An object that appears in the window triggers motion detection only for a very short time before it is considered as non moving Only very bright objects on a dark background trigger motion detection Recommended values 5 15 60 90 75 95 Default values 15 90 90 Note e To trigger on small objects or movements use several small motion detection windows rather than one large window and select a low object size e To avoid triggering on small objects select a high object size e While monitoring an area where moving objects are not expected select a high history level This will cause motion detection to tr
58. fault settings See page 58 e Connecting to an AXIS Video Hosting System service See page 50 To connect press and hold the button for about 3 seconds until the Status LED flashes green AXIS P3367 VE Fixed Dome Network Camera Hardware Overview e Connecting to AXIS Internet Dynamic DNS Service See page 50 To connect press and hold the button for about 3 seconds LED Indicators Note The Status LED can be configured to be unlit during normal operation To configure go to Setup System Options Ports amp Devices gt LED See the online help for more information The Status LED can be configured to flash while an event is active The Status LED can be configured to flash for identifying the unit Go to Setup gt System Options gt Maintenance Status LED Indication Green Steady green for normal operation Amber Steady during startup and when restoring settings Red Flashes red for firmware upgrade failure Network LED Indication Green Steady for connection to a 100 Mbit s network Flashes for network activity Amber Steady for connection to a 10 Mbit s network Flashes for network activity Unlit No network connection Power LED Indication Green Normal operation Amber Flashes green amber during firmware upgrade AXIS P3367 VE Fixed Dome Network Camera Access the Product Access the Product To install the Axis product see the Installation Guid
59. figure stream profiles see page 20 H 264 HDTV Quality Barman Output 1 Click Pulse to activate the product s output port for a defined period of time For information about how to enable and configure output buttons see page 30 The output button name may differ depending on the name entered in the 1 0 Ports configuration Output 1 Click the Active Inactive buttons to manually activate and inactive the product s output port For Q 9 information about how to enable and configure output buttons see page 30 EC The Manual Trigger button is used to trigger an action rule from the Live View page For information Q9 about how to configure and enable the button see Manual Trigger on page 12 SHARE Click Snapshot to save a snapshot of the video image This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available Enable this button from Live View Config gt Action Buttons 11 AXIS P3367 VE Fixed Dome Network Camera Access the Product Audio dip The Audio clip drop down list allows you to play an audio clip from the Live View page Select the a 10 audio clip and click the Play button Fan The product s fan is controlled by the ambient temperature and is turned on and off automatically If required the fan can be activated manually by clicking the Fan button To show the button go to Setup gt Live View Config Under Action Buttons select Show fan button and specify the number of m
60. g on page 43 To view detailed information about a recording select the recording and click Properties To export a recording or a part of a recording as a video clip select the recording and click Export See also Export Video Clip on page 44 To remove a recording from the storage device select the recording and click Remove Play Recording Recordings on the SD card or network share can be played directly from the Axis product s webpages 43 AXIS P3367 VE Fixed Dome Network Camera Recordings To play a recording follow these steps 1 Go to Recordings List 2 To reduce the number of recordings displayed select the desired options under Filter and click the Filter button to apply the filters See also Find Recordings on page 43 3 Select the recording and click Play The recording will be played in a new browser window Export Video Clip Recordings on the SD card or network share can be exported as video clips It is possible to export a complete recording or a part of a recording Note The exported recording is a Matroska video file mkv To play the recording in Windows Media Player AXIS Matroska File Splitter must be installed AXIS Matroska File Splitter can be downloaded from www axis com techsup software To export a video clip follow these steps 1 Go to Recordings List 2 To reduce the number of recordings displayed select the desired options under Filter and click the Filter button to apply
61. ged by DHCP Certificate error when using IEEE 802 1X AXIS P3367 VE Fixed Dome Network Camera IP addresses obtained from a DHCP server are dynamic and may change If the IP address has been changed use AXIS IP Utility or AXIS Camera Management to locate the product on the network Identify the product using its model or serial number or by the DNS name if the name has been configured If required a static IP address can be assigned manually For instructions see the document Assign an IP Address and Access the Video Stream on Axis Support web at www axis com techsup For authentication to work properly the date and time settings in the Axis product should be synchronized with an NTP server See Date amp Time on page 48 The product is accessible locally but not externally Router configuration Firewall protection Default routers required To configure your router to allow incoming data traffic to the Axis product enable the NAT traversal feature which will attempt to automatically configure the router to allow access to the Axis product see NAT traversal port mapping for IPv4 on page 52 The router must support UPnP Check the Internet firewall with your network administrator Check if you need to configure the router settings from System Options gt Network gt TCP IP gt Basic Problems with streaming H 264 Problems with AXIS Media Control Internet Explorer only No H 264 displayed in the cli
62. ges Languages Multiple languages can be installed in the Axis product All web pages including the online help will be displayed in the selected language To switch languages go to Setup Languages and first upload the new language file Browse and locate the file and click the Upload Language button Select the new language from the list and click Save Note Resetting the product to factory default settings will erase any uploaded language files and reset the product language to English Clicking the Restore button on the Maintenance page will not affect the language e A firmware upgrade will not affect the language used However if you have uploaded a new language to the product and later upgrade the firmware it may happen that the translation no longer matches the product s web pages In this case upload an updated language file Alanguage already installed in the product will be replaced when a current or a later version of the language file is uploaded 45 AXIS P3367 VE Fixed Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be configured under System Options Security Users An administrator can set up other users by giving them user names and passwords It is also possible to allow anonymous viewer login which means that anybody may access the Live View page The user list displays authorized users and user groups access levels V
63. he position of the Motion Detection Window Basic Setup Motion Detection o Video amp Audio sie a Live View Config amp Configure Included Configure Excluded PTZ Windows Win Detectors Camera Tampering Motion Detection Audio Detection Applications Events Recordings Languages System Options About G View All windows rune a metion deacon windows from tha view area View Aras 3T fi Set Up Motion Detection Windows To set up a motion detection Include Window follow these instructions 1 Go to Detectors gt Motion Detection 2 Select a desired resolution for viewing while setting up Motion Detection from the View in list 3 Select the Configure Included Windows option and click New Select the new window in the list of windows and enter a descriptive name 4 Adjust the size drag the bottom right hand corner and the position click on the text at the top and drag to the desired position of the window 5 Adjust the Object Size History and Sensitivity profile sliders see Motion Detection Parameters for details Any detected motion within an active window is indicated by red peaks in the Activity window 6 Click Save To exclude parts of the include window select the Configure Excluded Windows and position the exclude window within the include window To delete an include or exclude window select the window in the list of windows and click Del Motion D
64. ht conditions 22 AXIS P3367 VE Fixed Dome Network Camera Video and Audio change the iris will adjust itself to the best iris settings If automatic iris adjustment is disabled the iris will lock on the set position regardless of light conditions Day Night The IR cut filter prevents infrared IR light from reaching the image sensor In poor lighting conditions for example at night or when using an external IR lamp set the IR cut filter to Off This increases light sensitivity and allows the product to see infrared light The image is shown in black and white when the IR cut filter is off If using automatic Exposure control set the IR cut filter to Auto to automatically switch between On and Off according to the lighting conditions The camera lens is IR corrected which means that it maintains focus in mixed light A small focus adjustment is recommended when IR illumination is used Select Enable focus adjustment for IR illumination to automatically adjust the focus when the IR cut filter switches between on and off The Day Night shift level bar helps determine when the camera will shift from day mode to night mode Normally the camera automatically changes mode from day to night when very dark level 100 in the slider By setting Day Night shift level to a lower value the camera will change to night mode earlier View Area A view area is a cropped part of the full view Each view area is treated as a video source in L
65. iew Video recording to file ASF Customizable HTML pages Windows 8 Windows 2012 Server Windows 7 Windows 2008 Server Windows Vista Windows 2003 Server Windows XP Professional Use latest service packs DirectX 9c or higher For other operating systems and browsers see www axis com techsup 65 AXIS P3367 VE Fixed Dome Network Camera Technical Specifications Function group Item Specifications General Installation management and maintenance Casing AXIS Camera Management and web based configuration Firmware upgrades over HTTP or FTP firmware available on www axis com Polycarbonate cover Aluminum inner camera module with encapsulated electronics IP66 and NEMA 4X rated IK10 impact resistant casing with aluminium base and dehumidifying membrane Color White NCS S 1002 B For repainting instructions and impact on warranty contact your Axis partner Memory 512 MB RAM 128 MB Flash Battery backed up real time clock Power Power over Ethernet PoE IEEE 802 3af 802 3at Type 1 Class 3 Max 12 1 W Connectors RJ 45 10BASE T 100BASE TX PoE 3 5 mm jack for mic in max 80 mVpp or line mono input max 6 4 Vpp 3 5 mm jack for line mono output max 2 0 Vpp to active speaker Terminal block for 1 alarm input and 1 output Edge storage Support for SD SDHC SDXC card Support for recording to dedicated network attached storage NAS For SD card and NAS recommendations see www
66. iew page provides access to audio through AXIS Media Control in addition audio can be accessed in the following ways e VAPIX Application Programming Interface API For more information visit www axis com developer e Windows Media Player supports simplex audio The following paths can be used Unicast via RTP axrtpu ip axis media media amp Unicast via RTSP axrtsp lt ip gt axis media media amp Unicast via RTSP tunneled via HTTP axrtsphttp ip axis media media amp Multicast axrtpm ip axis media media amp e QuickTimelM supports G 711 and AAC audio encoding The following paths can be used rtsp ip axis media media amp rtsp ip axis media media 3gp 16 AXIS P3367 VE Fixed Dome Network Camera Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights To open the product s Setup pages click Setup in the top right hand corner of the Live View page e Administrators have unrestricted access to all settings Operators have access to all settings except System Options See also the online help Q Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the Axis product 1 Users See page 46 2 TCP IP See page 49 3 Date amp Time See page 48 4 Video Stream See page 18 5 Focus amp Zoom See page 26 6 Audio Settings See page 26 The Basic Setup menu can be disabled fr
67. iewer Access to the Live View page Operator Access to the Live View page and to all settings except System Options Administrator Unrestricted access to all settings can add modify and remove other users Note Note that when the option Encrypted amp unencrypted is selected the webserver will encrypt the password This is the default option for a new unit or a unit reset to factory default settings Under HTTP RTSP Password Settings select the type of password to allow You may need to allow unencrypted passwords if there are viewing clients that do not support encryption or if you upgraded the firmware and existing clients support encryption but need to log in again and be configured to use this functionality Under User Settings select the Enable anonymous viewer login option to allow anonymous users access to the Live View page Select the Enable anonymous PTZ control login to allow anonymous users access to the PTZ controls Deselect the Enable Basic Setup option to hide the Basic Setup menu Basic Setup provides quick access to settings that should be made before using the Axis product ONVIF ONVIF Open Network Video Interface Forum is a global interface standard that makes it easier for end users integrators consultants and manufacturers to take advantage of the possibilities offered by network video technology ONVIF enables interoperability between different vendor products increased flexibility reduced cost and futu
68. igger as long as the object is present in the window To only detect flashing light select a low sensitivity In other cases high sensitivity is recommended Audio Detection The Axis product can be configured to generate an alarm when audio rises above or falls below the threshold value The threshold value can be set in the range 0 100 where 0 is the most sensitive and 100 the least sensitive 1 Go to Detectors Audio Detection 2 Set the audio alarm level and click Save 3 Go to Events gt Action Rules and set up an action rule see Set Up Action Rules on page 38 Detected audio is indicated by colored peaks in the Activity indicator An event is triggered when detected audio rises above or falls below the threshold value which is represented by the bar 35 AXIS P3367 VE Fixed Dome Network Camera Applications Applications AXIS Camera Application Platform ACAP is an open platform that enables third parties to develop analytics and other applications for Axis products For information about available applications downloads trials and licenses go to www axis com applications Note Several applications can run at the same time but some applications might not be compatible with each other Certain combinations of applications might require too much processing power or memory resources when run in parallel Verify that the applications work together before deployment Application Licenses Some applications n
69. il addresses Send Notification Send Video Clip FTP Send Images Send Video Clip SFTP Send Images Encrypted file transfer using SSH File Transport Protocol SFTP SFTP is a more secure method than FTP but file Send Video Clip transfer might be slower especially for large files such as high resolution video Specify login information for the SFTP server and the server s public key MD5 fingerprint 32 hexadecimal digits The SFTP recipient supports SFTP servers using SSH 2 with RSA and DSA host key types RSA is the preferred method To use DSA disable the RSA key on the SFTP server HTTP Send Images Send Notification Send Video Clip HTTPS Send Images Encrypted file transfer using HyperText Transfer Protocol Secure HTTPS Send Notification Specify login information for the HTTPS server and validate Send Video Clip the server s certificate If there is a proxy between the Axis product and the HTTPS server also specify the proxy settings Network Share Send Images A network share can also be used as a storage device for recorded video Go System Options gt Storage to configure Send Video Clip a network share before setting up a continuous recording or an action rule to record video For more information about storage devices see Storage on page 54 TCP Send Notification Set Up Email Recipients Email recipients can be configured by selecting one of the listed email providers or by specifying the SMTP server port and authe
70. ing on the client computer Limit the number of simultaneous viewers Check with the network administrator that there is enough bandwidth available Check in the AMC Control Panel H 264 tag that video processing is NOT set to Decode only key frames Lower the image resolution Set a Capture Mode that prioritizes frame rate Changing the capture mode to prioritize frame rate will lower the maximum resolution See Capture Mode on page 20 61 AXIS P3367 VE Fixed Dome Network Camera Troubleshooting Status and Network indicator LEDs are flashing red rapidly Hardware failure Contact your Axis reseller Product does not start up Product does not start up If the product does not start up keep the network cable connected and re insert the power cable to the midspan Video and image problems general Image unsatisfactory Check the video stream and camera settings under Setup gt Video amp Audio gt Video Stream and Setup Video amp Audio Camera Settings Motion Detection triggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image This means that if there are sudden changes in the lighting motion detection may trigger mistakenly Lower the sensitivity setting to avoid problems with luminance No audio Incorrect setup Check the sound card in the computer Ensure that mute is not selected and that the volume settings are correct Check that Enable au
71. inutes the fan should be activated r The product s heater is controlled by the ambient temperature and is turned on and off automatically If required the heater can be activated manually by clicking the Heater button To show the button go to Setup Live View Config Under Action Buttons select Show heater button and specify the number of minutes the heater should be activated Manual Trigger The Manual Trigger is used to trigger an action rule from the Live View page The manual trigger can for example be used to validate actions during product installation and configuration To configure the manual trigger 1 2 3 4 5 Go to Setup Events Click Add to add a new action rule From the Trigger drop down list select Input Signal From the second drop down list select Manual Trigger Select the desired action and configure the other settings as required For more information about action rules see Events on page 38 To show the manual trigger buttons in the Live View page 1 2 Go to Setup Live View Config Under Action Buttons select Show manual trigger button AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only See AXIS Media Control AMC on page 14 for more information The toolbar displays the following buttons Q The Play button connects to the Axis product and starts playing a media stream oo0o0 60 The Stop butto
72. ions AB 2011 2015 Part No 1465570
73. is properly grounded This product fulfills the requirements for immunity according o EN 61000 6 1 residential commercial and light industrial environments This product fulfills the requirements for immunity according to EN 61000 6 2 industrial environments This product fulfills the requirements for immunity according to EN 55024 office and commercial environments Australia New Zealand This digital equipment fulfills the requirements for RF emission according to the Class B limit of AS NZS CISPR 22 The product shall be connected using a shielded network cable STP that is properly grounded Japan COB 72ABfBtEA EB CH CORBI X ERA CAT OC CeENCLCWETD CORED FUFRTLED 3 SEMI LCERENSL 5b SASI ELT CLOUS TS Wim BIc T ELORUROALTREW ABRIL V IDERY 7 DT TIGE BL CHL CS EU Efe 8g get Uc HE ELX Korea 0 72 gt 7FSS Ba SATAY Fe 7p30l A e AS SACRO DE AAA ASS ASUH AM AXE STP shielded twisted pair HIO SS 4890 HSS AA SHAS Safety This product complies with IEC EN UL 60950 1 and IEC EN UL 60950 22 Safety of Information Technology Equipment The product shall be grounded either through a shielded network cable STP or other appropriate method Battery Low battery power affects the operation of the RTC causing it to reset at every power up When the battery needs replacing a log message will appear in the product s server report Fo
74. ive View and has its own video stream and PTZ settings When setting up a view area it is recommended that the video stream resolution is the same size as or smaller than the view area size Setting the video stream resolution larger than the view area size implies digitally scaled up video after sensor capture requiring more bandwidth without adding image information To enable go to Video amp Audio Camera Settings and select Enable View Areas To add a new view area 1 Go to Video amp Audio View Area 2 Click Add 3 The new view area appears under Selected view area Enter a descriptive name in the Name field 4 Select an Aspect ratio and a Video stream resolution 5 Anew view area covers the whole image Use the mouse to move and resize the view area 6 Select Enable PTZ to enable digital PTZ for the view area 7 Click Save to save the settings To modify a view area select the view area in the list and modify the settings as required Click Save To remove a view area select the view area and click Remove Note The PTZ functionality is useful during installation of the Axis product Use a view area to crop out a specific part of the full view Overlay Overlays are used to provide extra information such as forensic video analysis or during product installation and configuration Overlays are superimposed over the video stream An overlay text can display the current date and time or a text string 23 AXIS P336
75. mat is enabled and an SD card is inserted the product will check if the SD card has the ext4 file system If the card has a different file system the card will automatically be formatted to ext4 Important If autoformat is enabled only use new or empty SD cards Any data stored on the card will be lost when the card is inserted into the Axis product To enable automatic formatting follow these steps 1 Open the Axis product s webpages and go to Setup System Options Storage 2 Click SD Card 3 Under General Settings select Autoformat to 4 Click OK to save settings An SD card inserted into the product can be manually formatted to one of the supported file systems To manually format the SD card follow these steps 1 Insert the SD card in the SD card slot 2 Open the Axis product s webpages and go to Setup System Options Storage 3 Click SD Card 4 Click Format and select the desired file system 5 Click OK to start formatting the card Network Share Network share allows you to add network storage such as a NAS network attached storage The NAS shall be dedicated for recordings and data from the Axis products connected to the network For information about reference NAS devices go to www axis com se sv products axis camera companion support and documentation Note For NAS recommendations see www axis com To add a network share 1 Go to System Options gt Storage 2 Click Network Share 3 Enter the
76. me in the overlay text go to Video amp Audio and select Include date and Include time Network Basic TCP IP Settings The Axis product supports IP version 4 and IP version 6 Both versions can be enabled simultaneously and at least one version must always be enabled IPv4 Address Configuration By default the Axis product is set to use IPv4 IP version 4 and to obtain the IP address automatically via DHCP The IPv4 settings are configured under System Options gt Network gt TCP IP gt Basic DHCP Dynamic Host Configuration Protocol allows network administrators to centrally manage and automate the assignment of IP addresses DHCP should only be enabled if using dynamic IP address notification or if the DHCP can update a DNS server It is then possible to access the Axis product by name host name If DHCP is enabled and the product cannot be accessed run AXIS IP Utility to search the network for connected Axis products or reset the product to the factory default settings see page 58 and then perform the installation again To use a static IP address check Use the following IP address and specify the IP address subnet mask and default router IPv6 Address Configuration If IPv6 IP version 6 is enabled the Axis product will receive an IP address according to the configuration in the network router To enable IPv6 go to System Options gt Network gt TCP IP gt Basic Other settings for IPv6 should be configured in th
77. mware is upgraded uploaded applications and their settings will remain unchanged although this is not guaranteed by Axis Communications Note that the application must be supported by the new firmware For information about firmware upgrades see Upgrade the Firmware If the Axis product is restarted running applications will restart automatically If the Axis product is restored uploaded applications remain unchanged but must be restarted To start the application go to Setup Applications Select the application in the list of installed applications and click Start For information about restoring the Axis product see Maintenance 36 AXIS P3367 VE Fixed Dome Network Camera Applications If the Axis product is reset to factory default uploaded applications and their settings are removed For information about factory default see Reset to Factory Default Settings 37 AXIS P3367 VE Fixed Dome Network Camera Events Events The Event pages allow you to configure the Axis product to perform actions when different events occur For example the product can start a recording or send an email notification when motion is detected The set of conditions that defines how and when the action is triggered is called an action rule Set Up Action Rules An action rule defines the conditions that must be met for the product to perform an action for example record video or send an email notification If multiple conditions are defi
78. n stops the media stream The Snapshot button takes a snapshot of the video image The location where the image is saved can be specified in the AMC Control Panel Click the View Full Screen button and the video image will fill the entire screen Press ESC Escape on the computer keyboard to cancel full screen view The Record button is used to record the current video stream on your computer The location where the recording is saved can be specified in the AMC Control Panel Enable this button from Live View Config Viewer Settings 12 AXIS P3367 VE Fixed Dome Network Camera Access the Product AMC Audio Controls AMC audio buttons control the speakers and microphone connected to the client computer The buttons are only visible when audio is enabled For information about how to configure audio see Set Up Audio on page 26 Q Speaker button Click to turn the speakers on or off Microphone button Click to mute or unmute the microphone In Simplex speaker only mode the Microphone and Talk buttons must both be active to send audio to the Axis product Click either button to stop audio transmission n Use the slider to control the volume of the speakers and the microphone Half duplex mode Q Q The Talk Listen button is used to switch between sending and receiving audio The button can be configured from the Audio tab in the AMC Control panel e Push To Talk mode Click and hold the button to talk send Release the butto
79. n to listen Toggle mode Click once to switch between talking and listening Simplex speaker only mode To send audio the Talk and Microphone buttons must both be active Click either button to stop audio transmission Note These controls are available if digital PTZ is enabled in the selected view area see View Area on page 23 With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is limited Click the buttons to request or release control of the PTZ controls The PTZ Control Queue is set up under PTZ Control Queue o Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer o Click the Center mode button and click in the image to center the camera view on that position The center mode button could also be used to zoom in on a specific area Click in the image and drag to draw a rectangle surrounding the area to be magnified To zoom out rotate the mouse wheel 7 Cipari Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls User defined buttons can also appear in the Control panel See Controls on page 32 Source To view a specific view area or preset position select it from the Source list View Area 1 X Pan and Tilt bars Use the arrows to pan and tilt the camera view or click on a position on the bar to steer the camera view to that position Zoom bar Use the arrows to zoom
80. nd prompt as an administrator arp s 192 168 0 125 00 40 8c 18 10 00 ping 1 408 t 192 168 0 125 4 Check that the network cable is connected and then restart the product by disconnecting and reconnecting power 5 Close the command prompt when the product responds with Reply from 192 168 0 125 orsimilar 6 Open a browser and type http IP address in the Location Address field For other methods of assigning the IP address see the document Assign an IP Address and Access the Video Stream on Axis Support web at www axis com techsup Note To open a command prompt in Windows open the Start menu and type cmd in the Run Search field To use the ARP command in Windows 8 Windows 7 Windows Vista right click the command prompt icon and select Run as administrator To open a command prompt in Mac OS X open the Terminal utility from Application gt Utilities AXIS Video Hosting System AVHS AVHS used in conjunction with an AVHS service provides easy and secure Internet access to live and recorded video accessible from any location For more information and help to find a local AVHS Service Provider go to www axis com hosting The AVHS settings are configured under System Options gt Network gt TCP IP gt Basic The possibility to connect to an AVHS service is enabled by default To disable clear the Enable AVHS box One click enabled Press and hold the product s control button see Hardware Overview on page 6 for about
81. ned all of them must be met to trigger the action For more information about available triggers and actions see Triggers on page 38 and Actions on page 40 The following example describes how to set up an action rule to record video to a network share if there is movement in the camera s field of view Set up motion detection and add a network share 1 Goto Detectors Motion Detection and configure a motion detection window See page 34 2 Go to System Options Storage and set up the network share See page 55 Set up the action rule 1 Go to Events gt Action Rules and click Add 2 Select Enable rule and enter a descriptive name for the rule 3 Select Detectors from the Trigger drop down list 4 Select Motion Detection from the drop down list Select the motion detection window to use 5 Optionally select a Schedule and Additional conditions See below 6 Under Actions select Record Video from the Type drop down list 7 Select a Stream profile and configure the Duration settings as described below 8 Select Network Share from the Storage drop down list To use more than one trigger for the action rule select Additional conditions and click Add to add additional triggers When using additional conditions all conditions must be met to trigger the action To prevent an action from being triggered repeatedly a Wait at least time can be set Enter the time in hours minutes and seconds during which the trigger should be ignored
82. ntication used by for example a corporate email server Note Some email providers have security filters that prevent users from receiving or viewing large amount of attachments from receiving scheduled emails and similar Check the email provider s security policy to avoid delivery problems and locked email accounts To set up an email recipient using one of the listed providers 1 Go to Events gt Recipients and click Add 2 Enter a Name and select Email from the Type list 3 Enter the email addresses to send emails to in the To field Use commas to separate multiple addresses 4 Select the email provider from the Provider list 41 AXIS P3367 VE Fixed Dome Network Camera Events 5 Enter the user ID and password for the email account 6 Click Test to send a test email To set up an email recipient using for example a corporate email server follow the instructions above but select User defined as Provider Enter the email address to appear as sender in the From field Select Advanced settings and specify the SMTP server address port and authentication method Optionally select Use encryption to send emails over an encrypted connection The server certificate can be validated using the certificates available in the Axis product For information on how to upload certificates see Certificates on page 47 Create Schedules Schedules can be used as action rule triggers or as additional conditions for example to record vide
83. o if motion is detected outside office hours Use one of the predefined schedules or create a new schedule as described below To create a new schedule 1 Go to Events Schedules and click Add 2 Enter a descriptive name and the information needed for a daily weekly monthly or yearly schedule 3 Click OK To use the schedule in an action rule select the schedule from the Schedule drop down list in the Action Rule Setup page Set Up Recurrences Recurrences are used to trigger action rules repeatedly for example every 5 minutes or every hour To set up a recurrence 1 Go to Events Recurrences and click Add 2 Enter a descriptive name and recurrence pattern 3 Click OK To use the recurrence in an action rule first select Time from the Trigger drop down list in the Action Rule Setup page and then select the recurrence from the second drop down list To modify or remove recurrences select the recurrence in the Recurrences List and click Modify or Remove 42 AXIS P3367 VE Fixed Dome Network Camera Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule e To start a continuous recording see page 44 e To set up action rules see page 38 To access recordings see Find Recordings on page 43 e To play recordings see Play Recording on page 43 e To export a recording as a video clip see Export Video Clip on page 44 To configure camera controlled
84. o the System Options gt Network gt SNMP page Depending on the level of security required select the version on SNMP to use Traps are used by the Axis product to send messages to a management system on important events and status changes Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message Note If HTTPS is enabled SNMP v1 and SNMP v2c should be disabled Traps for SNMP v1 v2 are used by the Axis product to send messages to a management system on important events and status changes Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message The following traps are available Cold start e Warm start e Link up e Authentication failed Note All AXIS Video MIB traps are enabled when SNMP v1 v2c traps are enabled It is not possible to turn on or off specific traps SNMP v3 provides encryption and secure passwords To use traps with SNMP v3 an SNMP v3 management application is required To use SNMP v3 HTTPS must be enabled see HTTPS on page 46 To enable SNMP v3 check the box and provide the initial user password Note The initial password can only be set once If the password is lost the Axis product must be reset to factory default see Reset to Factory Default Settings on page 58 UPnPTM The Axis product includes support for UPnP UPnP is enabled by d
85. om System Options gt Security gt Users 17 AXIS P3367 VE Fixed Dome Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality You can configure the following e Video stream settings See page 18 e Stream profiles See page 20 e Camera settings See page 20 View areas See page 23 Overlay image See page 23 Privacy mask See page 25 Focus and zoom See page 26 Audio settings See page 26 Audio clips See page 28 Set Up Video Streams To set up the product s video streams go to Video amp Audio Video Stream The video stream settings are divided into the following tabs e Image See page 19 Audio See page 26 e H 264 See page 19 e MJPEG See page 20 Basic Setup Video Stream Settings Q Video amp Audio Image Audio H 264 MJPEG Video Stream Image Appearance Stream Profiles Capture mode 5 MP 2592x1944 4 3 12fps Camera Settings Resolution 2592x1944 4 3 v pixels Overlay Image paul zo TE Privacy Mask IOS Focus amp Zoom E mirror image pers Rotate image 0 Iz degrees udio Clips id Live View Config Marien frame rate Unlimited Detectors 2 Limited to 1 25 fps per viewer Applications Overlay Settings Include overlay image at the coordinates X 0 0 1 Yo 0 Events Include date Include time Recordings F include
86. on kicks in However because MBR will always prioritize a continuous video stream it allows temporary overshoots from the target bit rate Because setting a target value prevents the bit rate from increasing frame rate and image quality are affected negatively To partly compensate for this select which variable shall be prioritized frame rate or image quality Not setting a priority means that frame rate and image quality are equally affected The current bit rate can be set to appear as text overlay Under Overlay Settings select Include text and enter the modifier b in the field To apply the settings click Save MJPEG Sometimes the image size is large due to low light or complex scenery Adjusting the maximum frame size helps to control the bandwidth and storage used by the Motion JPEG video stream in these situations Setting the frame size to the Default setting provides consistently good image quality at the expense of increased bandwidth and storage usage in low light Limiting the frame size optimizes bandwidth and storage usage but may give poor image quality To prevent increased bandwidth and storage usage the maximum frame size should be set to an optimal value Stream Profiles A stream profile is a set of predefined stream settings including resolution compression frame rate and overlay settings Stream profiles can be used e When setting up recording using action rules See Events on page 38 e When setting up contin
87. or The guard tour will resume when higher priority groups leave the queue 5 Viewer Multiple viewers must wait for their turn The viewer has 60 seconds PTZ control before control is passed on to the next viewer in queue 32 AXIS P3367 VE Fixed Dome Network Camera Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned or when the lens is covered spray painted or severely defocused To send an alarm for example an email an action rule must be set up To configure tampering detection 1 Go to Detectors Camera Tampering 2 Set the Minimum duration that is the time that must elapse before an alarm is generated Increase time to prevent false alarms for known conditions that affect the image 3 Select Alarm for dark images if an alarm should be generated if lights are dimmed or turned off or if the lens is sprayed covered or rendered severely out of focus 4 Click Save To configure the product to send an alarm when tampering occurs 1 Go to Events Action Rules 2 Click Add to set up a new action rule 3 Enter a Name for the action rule 4 Under Condition select Detectors from the Trigger list 5 Select Tampering from the list of detectors 6 Optionally select a schedule and set additional conditions 7 Select the action To send an email select Send Notification and select a Recipient from the list of defined recipients Note The While
88. ot limited to the implied warranties of merchantability and fitness for a particular purpose Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing performance or use of this material This product is only to be used for its intended purpose Intellectual Property Rights Axis AB has intellectual property rights relating to technology embodied in the product described in this document In particular and without limitation these intellectual property rights may include one or more of the patents listed at www axis com patent htm and one or more additional patents or pending patent applications in the US and other countries This product contains licensed third party software See the menu item About in the product s user interface for more information This product contains source code copyright Apple Computer Inc under the terms of Apple Public Source License 2 0 see www opensource apple com apsi The source code is available from https developer apple com bonjour Equipment Modifications This equipment must be installed and used in strict accordance with the instructions given in the user documentation This equipment contains no user serviceable components Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals Trademark Acknowledgments AXIS COMMUNICATIONS AXIS ETRAX ARTPEC and
89. ound on the product s label 1 5 In UNIX Linux type the following from the command line arp s IP address serial number temp ping 1 408 IP address gt In Windows type the following from a command DOS prompt this may require that you run the command prompt as an administrator arp s IP address serial number ping 1 408 t IP address gt If the product does not reply in 30 seconds restart it and wait for a reply Press CTRL C to stop Ping Open a browser and type in the product s IP address In the page that opens use the Browse button to select the upgrade file to use Then click Load to restart the upgrade process After the upgrade is complete 1 10 minutes the product automatically restarts and shows a steady green on the Status indicator Reinstall the product referring to the Installation Guide If the emergency recovery procedure does not get the product up and running again contact Axis support at www axis com techsup Symptoms Possible Causes and Remedial Actions Problems setting the IP address When using ARP Ping Try the installation again The IP address must be set within two minutes after power has been applied to the product Ensure the Ping length is set to 408 For instructions see Assign IP Address Using ARP Ping on page 49 The product is located ona If the IP address intended for the product and the IP address of the computer used to access the different subnet product
90. r may be hot Dome cover Weather shield NO GO R Co ND Product ID and Serial number S N SD card slot Network connector PoE Audio out Network Status and Power LED indicators Audio in 1 0 connector Control button ANDAA WH AXIS P3367 VE Fixed Dome Network Camera Hardware Overview Connectors and Buttons For technical specifications see page 64 Network Connector RJ45 Ethernet connector with Power over Ethernet PoE Due to local regulations or the environmental and electrical conditions in which the product is to be used a shielded network cable STP may be appropriate or required All cables connecting the product to the network and that are routed outdoors or in demanding electrical environments shall be intended for their specific use Make sure that the network devices are installed in accordance with the manufacturer s instructions For information about regulatory requirements see Electromagnetic Compatibility EMC on page 2 1 0 Connector Use with external devices in combination with for example tampering alarms motion detection event triggering time lapse recording and alarm notifications In addition to the O V DC reference point and power DC output the 1 0 connector provides the interface to e Digital output For connecting external devices such as relays and LEDs Connected devices can be activated by the VAPIX Application Programming Interface outpu
91. r more information about the server report see the product s setup pages or contact Axis support The battery should not be replaced unless required but if the battery does need replacing contact Axis support at www axis com techsup for assistance Risk of explosion if the battery is incorrectly replaced Replace only with an identical battery or a battery which is recommended by Axis Dispose of used batteries according to local regulations or the battery manufacturer s instructions Disposal and Recycling When this product has reached the end of its useful life dispose of it according to local laws and regulations For information about your nearest designated collection point contact your local authority responsible for waste disposal In accordance with local legislation penalties may be applicable for incorrect disposal of this waste Europe wmm This symbol means that the product shall not be disposed of together with household or commercial waste Directive 2012 19 EU on waste electrical and electronic equipment WEEE is applicable in the European Union member states To prevent potential harm to human health and the environment the product must be disposed of in an approved and environmentally safe recycling process For information about your nearest designated collection point contact your local authority responsible for waste disposal Businesses should contact the product supplier for information about how
92. re proof systems By creating a user you automatically enable ONVIF communication Use the user name and password with all ONVIF communication with the product For more information see www onvif org IP Address Filter IP address filtering is enabled on the System Options Security IP Address Filter page Once enabled the listed IP address are allowed or denied access to the Axis product Select Allow or Deny from the list and click Apply to enable IP address filtering The administrator can add up to 256 IP address entries to the list a single entry can contain multiple IP addresses HTTPS HTTPS HyperText Transfer Protocol over Secure Socket Layer or HTTP over SSL is a web protocol providing encrypted browsing HTTPS can also be used by users and clients to verify that the correct device is being accessed The security level provided by HTTPS is considered adequate for most commercial exchanges The Axis product can be configured to require HTTPS when users from different user groups administrator operator viewer log in To use HTTPS an HTTPS certificate must first be installed Go to System Options Security Certificates to install and manage certificates See Certificates on page 47 46 AXIS P3367 VE Fixed Dome Network Camera System Options To enable HTTPS on the Axis product 1 Go to System Options gt Security gt HTTPS 2 Select an HTTPS certificate from the list of installed certificates 3 Optionall
93. rol is disabled the product can still move to preset positions that require a tilt movement Control Queue Note The administrator can enable and disable PTZ controls for selected users To identify different users in the viewer group cookies must be enabled on the client The Control queue polltime is measured in seconds For more information see the online help O The administrator can set up a queue for PTZ controllers from PTZ gt Control Queue Once set up the PTZ Control Queue buttons appear in the Live View page offering one viewer exclusive control for a limited period of time Other users will be placed in queue A user who belongs to a group see Users on page 46 with a higher PTZ priority can go before other users in the queue and take control of the product The order of priority is as follows 1 Administrator An administrator takes over PTZ control regardless of who is first in queue The administrator will be removed from the queue 60 seconds after the last PTZ control command 2 Event The Axis product can be configured to go to a preset position when triggered by an alarm see Events on page 38 The event will immediately be placed first in the queue except when an administrator is in control 3 Operator Same as administrator but with lower priority 4 Guard Tour A guard tour see page 31 has PTZ control for an indefinite period of time It may be overridden by an operator event or administrat
94. st be configured For instructions see Set the Root Password on page 10 4 The product s Live View page opens in your browser Note The controls and layout of the Live View page may have been customized to meet specific installation requirements and user preferences Consequently some of the examples and functions featured here may differ from those displayed in your own Live View page AXIS P3367 VE Fixed Dome Network Camera Access the Product AXIS AXIS P3367 Network Camera Live View Setup Help Stream profile Source Fan Heater Motion JPEG View Area 1 gt se o Playing Motion JPEG 0006 PAN Left OG I 1 1119 right Home zoom wide G Tee 7 cCtipane Access from the Internet Once connected the Axis product is accessible on your local network LAN To access the product from the Internet you must configure your network router to allow incoming data traffic to the product To do this enable the NAT traversal feature which will attempt to automatically configure the router to allow access to the product This is enabled from Setup gt System Options gt Network TCP IP Advanced For more information see NAT traversal port mapping for IPv4 on page 52 See also AXIS Internet Dynamic DNS Service at www axiscam net For Technical notes on this and other topics visit the Axis Support web at www axis com techsup Set the Root Password To access the Axis product you must set
95. st name to set the host name manually Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product s IP address changes For more information see the online help Link Local IPv4 Address Link Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the product from other hosts on the same segment on the local network The product can have a Link Local IP and a static or DHCP supplied IP address at the same time This function can be disabled under System Options gt Network gt TCP IP gt Advanced HTTP The HTTP port used by the Axis product can be changed under System Options gt Network gt TCP IP gt Advanced In addition to the default setting which is 80 any port in the range 1024 65535 can be used HTTPS The HTTPS port used by the Axis product can be changed under System Options gt Network gt TCP IP gt Advanced In addition to the default setting which is 443 any port in the range 1024 65535 can be used To enable HTTPS go to System Options gt Security gt HTTPS For more information see HTTPS on page 46 51 AXIS P3367 VE Fixed Dome Network Camera System Options NAT traversal port mapping for IPv4 A network router allows devices on a private network LAN to share a single connection to the Internet This is done by forwarding network traffic from the private network to the outside that is
96. t for configured events and profiles with audio as well Date amp Time The Axis product s date and time settings are configured under System Options gt Date amp Time Current Server Time displays the current date and time 24h clock The time can be displayed in 12h clock in the text overlay see below To change the date and time settings select the preferred Time mode under New Server Time e Synchronize with computer time Sets date and time according to the computer s clock With this option date and time are set once and will not be updated automatically e Synchronize with NTP Server Obtains date and time from an NTP server With this option date and time settings are updated continuously For information on NTP settings see NTP Configuration on page 51 If using a host name for the NTP server a DNS server must be configured See DNS Configuration on page 51 e Set manually Allows you to manually set date and time 48 AXIS P3367 VE Fixed Dome Network Camera System Options If using an NTP server select your Time zone from the drop down list If required check Automatically adjust for daylight saving time changes The Date amp Time Format Used in Images is the date and time format displayed as a text overlay in the video stream Use the predefined formats or see File Naming amp Date Time Formats in the online help for information on how to create custom date and time formats To include date and ti
97. t O to max 40 V DC open drain 100 mA 4C No Performance Considerations When setting up your system it is important to consider how various settings and situations will affect performance Some factors affect the amount of bandwidth the bit rate required others can affect the frame rate and some affect both If the load on the CPU reaches its maximum this will also affect the frame rate The following factors are among the most important to consider High image resolution and or lower compression levels result in images containing more data Bandwidth affected Access by large numbers of Motion JPEG and or unicast H 264 clients Bandwidth affected Simultaneous viewing of different streams resolution compression by different clients Effect on frame rate and bandwidth Accessing Motion JPEG and H 264 video streams simultaneously Frame rate and bandwidth affected Heavy usage of event settings affect the product s CPU load Frame rate affected Using HTTPS may reduce frame rate in particular if streaming Motion JPEG Heavy network utilization due to poor infrastructure Bandwidth affected Viewing on poorly performing client computers lowers perceived performance Frame rate affected Running multiple AXIS Camera Application Platform ACAP applications simultaneously may affect the frame rate and the general performance 68 User Manual Ver M5 5 AXIS P3367 VE Fixed Dome Network Camera Date June 2015 Axis Communicat
98. t buttons on the Live View page or by an Action Rule The output will show as active shown under System Options Ports amp Devices if the alarm device is activated Digital input An alarm input for connecting devices that can toggle between an open and closed circuit for example PIRs door window contacts glass break detectors etc When a signal is received the state changes and the input becomes active shown under System Options gt Ports amp Devices Audio Connector The Axis product has the following audio connectors e Audio in pink 3 5 mm input for a mono microphone or a line in mono signal Audio out green 3 5 mm output for audio line level that can be connected to a public address PA system or an active speaker with a built in amplifier A stereo connector must be used for audio out For audio in the left channel is used from a stereo signal SD Card Slot Risk of damage to SD card Do not use sharp tools or excessive force when inserting or removing the SD card Risk of data loss To prevent data corruption the SD card should be unmounted before removal To unmount go to Setup gt System Options Storage SD Card and click Unmount This product supports SD SDHC SDXC cards not included For SD card recommendations see www axis com Control Button For location of the control button see Hardware Overview on page 6 The control button is used for e Resetting the product to factory de
99. t has been designed and tested to fulfill applicable standards for Radio frequency emission when installed according to the instructions and used in its intended environment Immunity to electrical and electromagnetic phenomena when installed according to the instructions and used in its intended environment USA Using an unshielded network cable UTP This equipment has been tested using an unshielded network cable UTP and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Using a shielded network cable STP This equipment has also been tested using a shielded network cable STP and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequen
100. ter Click Upgrade 4 Wait approximately 10 minutes while the product is being upgraded and restarted Then access the product AXIS Camera Management can be used for multiple upgrades See www axis com for more information S Server Maintenance 2 Maintain Server Restart the AXIS P3367 Network Camera Restore Resets all parameters except the IP and focus parameters to the original factory gt Video amp Audio gt Live View Config gt PTZ settings Detectors Defaut Resets all parameters to the original factory settings Applications Optics Events Calibrate focus and zoom Recordings Upgrade Server Languages System Options Security Date amp Time Network Storage Ports amp Devices Maintenance Support Advanced About Upgrade the AXIS P3367 with the latest firmware Specify the firmware to upgrade to Browse and click Upgrade Note Do not disconnect power to the unit during the upgrade The unit restarts automatically after the upgrade has completed 1 10 minutes Identify Flash LED for 10 seconds 1 60 59 AXIS P3367 VE Fixed Dome Network Camera Troubleshooting Emergency Recovery Procedure If power or network connection is lost during the upgrade the process fails and the product becomes unresponsive Flashing red Status indicator indicates a failed upgrade To recover the product follow the steps below The serial number is f
101. ter a port in the range 1024 65535 If the port field is empty or contains the default setting which is 0 a port number is automatically selected when enabling NAT traversal Note e An alternative HTTP port can be used or be active even if NAT traversal is disabled This is useful if your NAT router does not support UPnP and you need to manually configure port forwarding in the NAT router f you attempt to manually enter a port that is already in use another available port is automatically selected When the port is selected automatically it is displayed in this field To change this enter a new port number and click Save FTP The FTP server running in the Axis product enables upload of new firmware user applications etc The FTP server can be disabled under System Options gt Network gt TCP IP gt Advanced Note This FTP server has nothing to do with the product s ability to transfer images via FTP to other locations and servers RTSP The RTSP server running in the Axis product allows a connecting client to start an H 264 stream The RTSP port number can be changed under System Options gt Network gt TCP IP gt Advanced The default port is 554 Note H 264 video streams will not be available if the RTSP server is disabled SOCKS SOCKS is a networking proxy protocol The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server This functionality is usef
102. text ize ll Languages Text overlay size smal v Text color white v Text background color black Iz System Options Place text date time at top v of image About Preview View image stream while configuring Video format MJPEG v 18 AXIS P3367 VE Fixed Dome Network Camera Video and Audio Pixel Counter The pixel counter shows the number of pixels in an area of the image The pixel counter is useful in situations where there is a specific size requirement for example in face recognition The pixel counter can be used e When setting up a video stream see Set Up Video Streams on page 18 Under Preview click Open and select the Show pixel counter option to enable the rectangle in the image Use the mouse to move and resize the rectangle or enter the number of pixels in the Width and Height fields and click Apply e When setting focus see Focus amp Zoom on page 26 Select the Show pixel counter option to enable the rectangle in the image Use the mouse to move and resize the rectangle or enter the number of pixels in the Width and Height fields and click Apply When accessing the Live View page in Internet Explorer with AXIS Media Control AMC in Windows Right click in the image and select Pixel counter Use the mouse to move and resize the rectangle Image The default image settings can be configured under Video amp Audio Video Stream Select the Image tab The following settings are available
103. the Internet Security on the private network LAN is increased since most routers are pre configured to stop attempts to access the private network LAN from the public network Internet Use NAT traversal when the Axis product is located on an intranet LAN and you wish to make it available from the other WAN side of a NAT router With NAT traversal properly configured all HTTP traffic to an external HTTP port in the NAT router is forwarded to the product NAT traversal is configured under System Options Network TCP IP Advanced Note e For NAT traversal to work this must be supported by the router The router must also support UPnPTM n this context router refers to any network routing device such as a NAT router Network router Internet Gateway Broadband router Broadband sharing device or a software such as a firewall Enable Disable When enabled the Axis product attempts to configure port mapping in a NAT router on your network using UPnPTM Note that UPnP must be enabled in the product see System Options gt Network gt UPnP Use manually selected NAT router Select this option to manually select a NAT router and enter the IP address for the router in the field If no router is specified the product automatically searches for NAT routers on your network If more than one router is found the default router is selected Alternative HTTP port Select this option to manually define an external HTTP port En
104. the image to use as overlay 1 Go to Video amp Audio Overlay Image 2 Select the image to use from the Use overlay image list and click Save To display the overlay image 1 Go to Video amp Audio Video Stream and select the Image tab 2 Under Overlay Settings select Include overlay image at the coordinates 3 To control the image s position enter the X and Y coordinates The X 0 and Y 0 position is the top left corner If a part of the image is positioned outside the video image the overlay image will be moved so that the whole image is visible 4 Click Save Use Overlay Text in an Action Rule Action rules see page 38 can display an overlay text when the rule is triggered The text can be used to provide information for forensic video analysis notify surveillance operators or validate triggers and actions during product installation and configuration To display overlay text when an action rule is triggered the modifier D should be used as described below When the rule is triggered D will be replaced by the text specified in the action rule Start by enabling overlay text in the video stream 1 Go to Video amp Audio Video Stream and select the Image tab 2 Under Overlay Settings select Include text 3 Enter the modifier D and optionally additional text which will be displayed also when the action rule is not active Create the action rule 1 Go to Events gt Action Rules 2 Click Add to create a
105. the power line frequency 50 Hz or 60 Hz used at the location of the Axis product Selecting the wrong frequency may cause image flicker if the product is used in fluorescent light environments When using 50 Hz the maximum frame rate is limited to 25 fps Note Power line frequency varies depending on geographic region The Americas usually use 60 Hz whereas most other parts of the world use 50 Hz Local variations could apply Always check with the local authorities Configure Capture Mode Capture mode defines the maximum resolution and maximum frame rate available in the Axis product The capture mode setting also affects the camera s angle of view Select the desired capture mode from the drop down list and click OK See also Capture Mode on page 20 The Live View Page The controls and layout of the Live View page may have been customized to meet specific installation requirements and user preferences Consequently some of the examples and functions featured here may differ from those displayed in your own Live View page The following provides an overview of each available control Controls on the Live View Page View size Click the View size buttons to show the image in full size right button or to scale down the image to fit the browser window left button Stream profile Select a stream profile for the Live View page from the Stream Profile drop down list For information Motion JPEG li about how to con
106. to dispose of this product correctly This product complies with the requirements of Directive 2011 65 EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment RoHS China This product complies with the requirements of the legislative act Administration on the Control of Pollution Caused by Electronic Information Products ACPEIP Contact Information Axis Communications AB Emdalav gen 14 223 69 Lund Sweden Tel 46 46 272 18 00 Fax 46 46 13 61 30 www axis com Support Should you require any technical assistance please contact your Axis reseller If your questions cannot be answered immediately your reseller will forward your queries through the appropriate channels to ensure a rapid response If you are connected to the Internet you can download user documentation and software updates e find answers to resolved problems in the FAQ database Search by product category or phrase report problems to Axis support staff by logging in to your private support area chat with Axis support staff visit Axis Support at www axis com techsup Learn More Visit Axis learning center www axis com academy for useful trainings webinars tutorials and guides AXIS P3367 VE Fixed Dome Network Camera Table of Contents Hardware OVEMICW ciiincadimebendew ices mead innent bw tli eroe 6 Connectors and Buttons 7 LED
107. transmission so that there is no video traffic BIE OVE RISP This unicast method RTP tunneled Over RTSP on the network until a client connects and is useful as it is relatively simple to configure requests the stream firewalls to allow RTSP traffic Nate thak there are maxim m f 20 RTP over RTSP over HTTP This unicast method can be used to traverse simultaneous unicast connections firewalls Firewalls are commonly configured to allow the HTTP protocol thus allowing RTP to be tunneled Multicast RTP This method RTP over UDP should be used for live multicast video The video stream is always up to date even if some frames are dropped Multicasting provides the most efficient usage of bandwidth when there are large numbers of clients viewing simultaneously A multicast cannot however pass a network router unless the router is configured to allow this It is not possible to multicast over the Internet for example Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections AXIS Media Control negotiates with the Axis product to determine the transport protocol to use The order of priority listed in the AMC Control Panel can be changed and the options disabled to suit specific requirements Note H 264 is licensed technology The Axis product includes one H 264 viewing client license Installing additional unlicensed copies of the client is prohibit
108. ttings Enable Backlight compensation Enable this option if a bright spot of light for example a light bulb causes other areas in the image to appear too dark Exposure zones This setting determines which part of the image is used to calculate the exposure For most situations the Auto setting can be used For particular requirements select a predefined area Shutter amp Gain The shutter and gain settings affect the amount of motion blur and noise in the image To adapt to different lighting available storage space and bandwidth it is often necessary to prioritize either low motion blur or low noise The Axis product allows using different prioritization in normal light and in low light Shutter speed is related to the amount of time the shutter is opened and is measured in seconds s A slow shutter speed allows more light to reach the sensor and can help produce a brighter image in low light situations On the other hand a slow shutter Speed can cause moving objects to appear blurry Set Shutter to e Auto to set the shutter speed automatically If required use Max shutter to limit the shutter speed to prevent the frame rate from being reduced For example to get 30 fps set Max shutter to 1 30 Fixed to use a fixed shutter speed Gain measured in decibel dB is the amount of amplification applied to the image A high gain may provide a better image in low light situations but will increase the amount of image noise
109. ul if the Axis product is located on a local network behind a firewall and notifications uploads alarms etc need to be sent to a destination outside the local network for example the Internet SOCKS is configured under System Options gt Network gt SOCKS For more information see the online help O 52 AXIS P3367 VE Fixed Dome Network Camera System Options QoS Quality of Service QoS Quality of Service guarantees a certain level of a specified resource to selected traffic on a network A QoS aware network prioritizes network traffic and provides a greater network reliability by controlling the amount of bandwidth an application may use The QoS settings are configured under System Options Network QoS Using DSCP Differentiated Services Codepoint values the Axis product can mark different types of traffic Note Live audio DSCP will be equal to live video DSCP if H 264 over RTSP is used SNMP The Simple Network Management Protocol SNMP allows remote management of network devices An SNMP community is the group of devices and management station running SNMP Community names are used to identify groups AXIS Video MIB Management Information Base for video hardware can be used to monitor Axis specific hardware related issues that may need administrative attention For more information about AXIS Video MIB and to download MIB files go to www axis com techsup To enable and configure SNMP in the Axis product go t
110. uous Recording 44 Languages cs sigveteenn Geet sas Fete EQUOS WARE a 45 System OPUONS sc 5k soma cher m aa Ina aa a d icis RD d AC d 46 SeQUrIby icssmenseareeierxemrrptusmeekiddxisuse x heme hea ew EUR RE 46 Date TIME ARTT MT 48 sug RS a D aa nd ed ne D ME 49 SLOMAQE 24 2 shinee ioc an pe naine dede ERE d eae EE ee dle god 54 Ports tt DEVICES s sosas beg en RR RE RU ERR ER ee ae Re Rn 56 Maintenance cause dune eue Lad ead pe LUE eq ps 56 SUDDOLE 24 2 sud 2 de does Reno PR IR RE woe Cha den abate ee oo 57 AVANCE uos tee en I LIII EMI uL RC EIU LE 57 Reset to Factory Default Settings 58 AXIS P3367 VE Fixed Dome Network Camera Table of Contents Troubleshooting uuueediswexseudkus duse ni taaie ee aa re ad dd 59 Check the Firmware 42042200 e 59 Upgrade the Firmware 22 59 Symptoms Possible Causes and Remedial Actions 60 Technical Specifications seceec uh Edo rr m Ar rm RELAS RR dee 64 Connectors eese bee bed eee Ph Rue de au d d ER E d aA 67 Connection Diagrams 68 Performance Considerations 68 AXIS P3367 VE Fixed Dome Network Camera Hardware Overview Hardware Overview Mounting bracket Unit casing Camera unit Fan output connector Heater Caution The heate
111. uous recording See Continuous Recording on page 44 e In the Live View page select the stream profile from the Stream profile drop down list For quick setup use one of the predefined stream profiles Each predefined profile has a descriptive name indicating its purpose If required the predefined stream profiles can be modified and new customized stream profiles can be created To create a new profile or modify an existing profile go to Setup Video amp Audio Stream Profiles To select a default stream profile for the Live View page go to Setup Live View Config Camera Settings The Video amp Audio Camera Settings page provides access to advanced image settings for the Axis product Capture Mode Capture mode defines the maximum resolution and maximum frame rate available in the Axis product A capture mode with a large maximum resolution has a reduced maximum frame rate and vice versa The capture mode setting also affects the camera s angle of view as the effective size of the image sensor differs between capture modes Capture mode is set the first time the product is accessed Select the desired capture mode and click OK Important Changing capture mode when the product has been configured is not recommended as most other settings will be either removed or reset To change capture mode follow these steps 1 Go to Setup Video amp Audio Camera Settings 20 AXIS P3367 VE Fixed Dome Network Camera
112. via DHCP to use the DNS settings provided by the DHCP server To make manual settings select Use the following DNS server address and specify the following Domain name Enter the domain s to search for the host name used by the Axis product Multiple domains can be separated by semicolons The host name is always the first part of a fully qualified domain name for example myserver is the host name in the fully qualified domain name myserver mycompany com where mycompany com is the domain name Primary Secondary DNS server Enter the IP addresses of the primary and secondary DNS servers The secondary DNS server is optional and will be used if the primary is unavailable NTP Configuration NTP Network Time Protocol is used to synchronize the clock times of devices in a network The NTP settings are configured under System Options Network TCP IP Advanced Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server To make manual settings select Use the following NTP server address and enter the host name or IP address of the NTP server Host Name Configuration The Axis product can be accessed using a host name instead of an IP address The host name is usually the same as the assigned DNS name The host name is configured under System Options Network TCP IP Advanced Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4 Select Use the ho
113. y click Ciphers and select the encryption algorithms to use for SSL 4 Set the HTTPS Connection Policy for the different user groups 5 Click Save to enable the settings To access the Axis product via the desired protocol in the address field in a browser enter ht tps for the HTTPS protocol and http for the HTTP protocol The HTTPS port can be changed on the System Options gt Network gt TCP IP gt Advanced page IEEE 802 1X IEEE 802 1X is a standard for port based Network Admission Control providing secure authentication of wired and wireless network devices IEEE 802 1X is based on EAP Extensible Authentication Protocol To access a network protected by IEEE 802 1X devices must be authenticated The authentication is performed by an authentication server typically a RADIUS server examples of which are FreeRADIUS and Microsoft Internet Authentication Service In Axis implementation the Axis product and the authentication server identify themselves with digital certificates using EAP TLS Extensible Authentication Protocol Transport Layer Security The certificates are provided by a Certification Authority CA You need e aCAcertificate to authenticate the authentication server e a CA signed client certificate to authenticate the Axis product To create and install certificates go to System Options gt Security gt Certificates See Certificates on page 47 Many CA certificates are preinstalled To allow
114. ystems for personal computers The SD card is managed on the System Options gt Storage page Click SD Card to open Storage Management If the card s status shows as failed click Check disk to see if the problem can be found and then try Repair This option is only available for SD cards with ext4 For SD cards with vFAT use a card reader or computer to troubleshoot the card To avoid filling the card it is recommended to remove recordings continuously Under General Settings select Remove recordings older than and select the number of days or weeks To stop writing to the card and protect recordings from being removed select Lock under General Settings Mount and Unmount SD Card To prevent corruption of recordings the SD card should always be unmounted before it is ejected The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started A manual mount is only required if the card has been unmounted and not ejected and re inserted To unmount the SD card 1 Open the Axis product s webpages and go to Setup System Options Storage 2 Click SD Card 3 Click Unmount 54 AXIS P3367 VE Fixed Dome Network Camera System Options 4 The card can now be removed Format SD Card Formatting the SD card will remove all data and recordings stored on the card The Axis product can be configured to automatically format SD cards that are inserted into the product If autofor

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