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m9 DECT m9 DECT Administrator Guide

1. snom m9 DECT Administrator Guide Handset Overview Belt clip Volume adjust key Adjust volume of Ringer when call is ringing Speaker when in call Speakerphone Battery cover Speakerphone key on off Headset jack connector 2 5 mm Recharging the Battery The handset is powered by a rechargeable battery The full performance of a new battery is achieved only after two or three complete charge and discharge cycles The battery will eventually wear out even though it can be charged and discharged hundreds of times If the phone is left unused a fully charged battery will lose its charge over time If the battery is completely discharged it may take a few minutes before the charging indica tor appears on the display Charge batteries within an ambient temperature range of O C to 40 C 32 F to 104 F A device with a hot or cold battery may temporarily be non working even when the battery is fully charged Avoid overcharging Repeated overcharging can lead to deterioration in battery performance Never attempt to charge the battery with reversed polarity as this may cause the gas pressure inside the battery to rise and lead to leakages oetting up the Base Station The base station and handsets are designed for indoor installation with a temperature ran
2. of Identity 3 Intercom Starcode Prefix 90 Identity 4 Intercom Incoming Clan Car Identity 5 Allow Call Waiting Se Cor Identity 6 Identity 7 Identity 8 DND status Is indicated on the handset John Smitin of snom m9 DECT Administrator Guide oetting the Alarm Clock Setting the Wakeup Time Important The date and time must already be set see Page 49 1 Press the center navigation button followed by 2 To set the time select Time and press OK 3 Enter the wakeup time 12 hour format If you are using the 12 hour format enter the wakeup time in 12 hour format e g 05 00 PM for 5 p m To switch between A M and P M use the top bottom edges 14 of the navigation wheel before pressing OK f you are using the 24 hour format enter the wakeup time in 24 hour format e g 15 00 for 3 00 p m 4 Press OK 5 If you want to select a new volume or ring melody select Alarm Ringer Volume Set the volume 1 6 Ringtone Ten different ringtones are available 6 Press OK to save the settings 7 lo activate the alarm check the Activate box The is displayed in idle status John Smith 17 37 Thursday 22 Oct CHst vu Deact vat ng the VVakeup Call To deactivate a wakeup call that has already been set 1 Press the center navigation button followed by 2 Click OK to deactivate the wakeup call and press OK CT 3 Press QD The
3. w Navy ship stirs controve LJ Horoscopes 2 5 A planned tribute to Cesar Chavez has l Mere on Cesar m C eens one lawmaker crying foul and the a Harry barres to gan DEAL enin after E Tw zel Mis seye F haloes m 73 snom m9 DECT Administrator Guide Changing the Language Display 1 Press the center navigation button followed by Language Pre installed languages are dis played according to the following firmware packages Firmware version A English German French Spanish Italian Firmware version B English German Swedish Russian Slovenian 2 Use the and J keys to select a language for the handset 3 Press OK to save the setting Setting the Display Setting the Screen Saver A screen saver runs when the user s computer is idle The m9 includes a selection of pre installed screen saver images that the user can choose from 1 Press the center navigation button followed by Display Screen Saver Select Pic ture 2 Usethe T and J keys to navigate through the different screen savers 3 Press OK to save tt oetting the Wallpaper Wallpaper is the picture or background that is displayed when the m9 is in active mode The m9 includes a selection of pre installed wallpaper images custom wallpaper cannot be uploaded 1 Press the center navigation button followed by D Display Wallpaper 2 Use the T and J keys to navigate throug
4. snom m9 DECT VoIP phones Hedi Mackioran 10 20 Wednesday 23 Fob c CHist R85 m9 DECT Administrator Guide Copyright 2011 snom technology Inc All rights reserved This document is supplied by snom technology No part of this document may be reproduced republished or retransmitted in any form or by any means whatsoever whether electronically or mechanically including but not limited to by way of photocopying recording information recording or through retrieval systems without the express written permission of snom technology snom technology reserves the right to revise this document and make changes at any time and without the obligation to notify any person and or entity of such revisions and or changes Product specifications contained in this document are subject to change without notice Safety Precautions Safety Precautions Please read these precautions and the instructions on setting up and using the base and the phone thoroughly before using the device Do not give the device to third parties without this guide accompanying the device See also separate general safety information and country specific safety and warranty information for the USA Australia and New Zealand Power Supplies Adapters Rechargeable Battery Use only the power converters AC DC adapters delivered with the base station and the phone or those power supplies expressly recommended by snom Power Supplies Adapters
5. For outgoing calls the user will need to select the Outgoing SIP account by using the Allow Line Switching setting shown below which allows us ers to call numbers with an lt index gt Number format e g to call 499 from Identity 3 the user will dial 3 499 Account Settings for Identity 1 DND Con off Call forwarding mode Never Call forwarding number 9761234567 Call forwarding timeout 10 Seconds Ear Protection Con off Intercom Starcode Prefix 90 Intercom Incoming O1 EE Allow Call Waiting olun off Transfer on Onhook Example Setups Verifying the Registration s 1 Log in to the m9 web interface and click the Status from the left navigation bar 2 Click Registration A 200 Ok indicates a successful registration The 90 s as shown in the image below indicates that the registration will be complete in 90 seconds Other possible values include 408 Timeout which indicates the user could not be found in time and 409 Authentication Required which indicates a password Issue Network Registration gistration DECT Registration Status Parameter Handsets Value Identity 1 1 200 Ok 90 s Identity 2 2 200 Ok 89 s Identity 3 35 Example Setups oingle SIP Account with Multiple Handsets 1 Configure the SIP account on the base station as shown below Account Settings for Identity 1 Identity active of Display Name John Smit
6. Metwork Registration DECT Network Status Parameter Value version z izni Uptime 21 15 46 MAC 00 04 13 20 0121 VLAM CCP IP Gateway 10 10 10 254 DHCP E STUN Address DNS Server 10 10 10 201 10 10 10 202 DMS Domain snom com sue 66 http snom com IF m f IPv amp Other Addresses 43 snom m9 DECT Administrator Guide DNS Support for Pv6 naturally allows the snom m9 to perform AAAA queries for Pv6 address lookups For routing packets to IPv6 destinations snom m9 uses its local IPv6 interface if available Content of the DNS cache ARAR pbx provu co uk 20274 SIP Depending on the type of address returned IPv4 or IPv6 for a SIP server the snom m9 automatically selects the corresponding IP interface for registration SIP packet addresses and headers are also automatically sub stituted with the appropriate IP interface Following is a REGISTER sample REGISTER sip cs410 snom com SIP 2 0 Via SIP 2 0 TLS fe80 6dff f2df d3bf 1e2 2077 branch z9hG4bK rib4emgq rport From Hanna Flanders lt sip 520 cs410 snom com gt tag fwxg2s0u41 To Hanna Flanders lt sip 520 cs410 snom com gt 11 103 3c2607020660ad3 Q7dvidl orvec CSeq 6134 REGISTER Max Forwards 70 Contact sip 520Q0fe80 6dff f2df d3bf 1e2 2077 transport tls line ibeyjpgk gt reg id 1 q 1 0 sip instance urn uuid 0fe6493a 4223 49f7 9aa6 4fb5e5198e0f 71 2010 04 14 16 05 16 SI
7. fav false sname Betty Graves name in mhar mode true index mode true index mode true index 0 mod true index D Each contact must be within its own item item begin and end tags and must include parameters such as item context type name and number These tags must be individually specified for all en tries There are no default values for tags that are left empty XML Tag Description Valid Values item context Indicates which outgoing line identity ac 1 gt Line 3 gt count will be used to call the contact lt global gt type Defines the type of contact none friends colleagues family vip deny index Represents the contact s position within Between 0 and 99 maximum is the list of entries This value must be 500 directory entried unique for each item name The contact s name Use alpha numerical and or spe cial characters like etc number Phone number All numbers e g 9781234567 tbook complete Defines whether previous address book entries are deleted before new entries are loaded true Address book XML files can also be uploaded manually by clicking Maintenance from the left navigation panel If item context is set to lt global gt the contact is added to all lines 34 Dial Plans Software Update Please provide the link to the Firmware binary and use the Update button to upgrade
8. DND on WV off Call forwarding mode Never v Call forwarding number Call forwarding timeout 10 Seconds Ear Protection Jon of Intercom Starcode Prefix 00 Intercom Incoming l on off Allow Call Waiting Bon O off Transfer on Onhook Jon off Allow Line Switching Jon l off Show Called Party ID on off Calling Line Identification Presentation CLIP chow Hide FE pes a Calling Line Identification Restriction CLIR Accept Reject Number Display Style Pu Name F From Calling Party ULM T To Called Party 61 snom m9 DECT Administrator Guide CLIP CLIR The CLIP property sets the state of the calling line identification presentation service on the m9 If set to Show the m9 presents its number to the called party If set to Hide the m9 places the call from an anonymous ac count The CLIR property sets the state of the calling line identification restriction service on the m9 If set to Accept the m9 accepts calls from anonymous users who do not present the calling party number If set to Reject calls received from anonymous users are rejected Account SIP Audio Handsetsi Behavior Addressbook BSS Feeds LDAP Speed Dial Action URLs Account Settings for Identity 1 DND on off Call forwarding mode Never Call forwarding number Call forwarding timeout 10 Seconds Ear Protection Jon of Intercom Starcode Prefix 90 Intercom Incoming on O off A
9. Download the firmware from viki snom com as detailed on Page 80 Put the firmware file into the tftproot directory of the TFTP Server Start the TFTP server on your PC Log into the m9 web interface and click Maintenance from the left navigation pane Enter the string shown below into the Software Update field replacing TFTP Server IP with the IP address of your TFTP server software Update Please provide the link to the firmware binary and use the Update button to upgrade the software of the device You may use or http URL for the firmware e g http firmware snom com m9 latest bin please note the scheme at the beginning of the URL After upgrading the software you need to reboot the device fip lt TFIP Server IP m8 9 2 48 a bin Click Update 29 snom m9 DECT Administrator Guide Handset Firmware Update Over the Air Update Over the air update refers to updating the handsets over the DECT radio interface Each m9 firmware version includes a corresponding updated handset firmware version After the base station has been upgraded to the new firmware the handsets can be upgraded using this procedure 1 From the handset press the center navigation button followed by X Handset FW Update 2 The words On charger are displayed on the handset display Fw Update On charger Cancel 3 Place Handset on charger Upload progress is indicated on the handset display The handset firm
10. System Info then The IP address of the base station is displayed on the screen Make a note of it image A below 2 Using the bottom edge of the navigation wheel page down twice Make a note of the handset ID im age B Do not include the h System info system info A Network B Handset Version MAC Address SMP T CLIO 9g 1025 000473300108 Handset ID IP Address 00 22001 6 Note If DHCP failed the IP address netmask and IP gateway of the base station will need to be assigned from the handset To apply the settings the base must be rebooted After reboot the base should be reachable at the IP address assigned through the handset snom m9 DECT Administrator Guide HTTP HTTP allows you to access the m9 base station without looking at the handset This is helpful in cases where the handset has problems registering to the base station or when the handset Is simply not available Note The steps described here assume that you have an operating system that supports IPv6 Windows 7 Vista Mac Linux and the device is in the same LAN as the computer being used to access it 1 Find the MAC address of the base The MAC address of the base station can be found on the label at the back of the m9 base station For example a MAC address could be 00 04 13 30 1 2 34 2 Open a web browser and enter the following address http fe80 204 13ff fe30 1234 where the 1234 cor
11. To place a call in hands free mode enter the desired number press the OK key to dial and then press the speaker key Page 4 to enable hands free mode Connected Connected 424 424 1246 gt 12 16 Ca a amp Options Mute Options Mute 02 Speed Dialing Changing the Volume in Speaker Mode The Ear Protection setting activates lower speaker volumes on connected snom m9 handsets By default this setting is turned off To re enable the normal speaker levels on the connected handsets 1 Log in to the m9 web interface 2 Click the identity that belongs to the handset 3 Click Behavior then set Ear Protection to off 5 Behavior A Account SIP Audio Handset ddressbook RSS Feeds LDAP Speed Dial Action URLs Account Settings for Iden 1 DND off Call forwarding mode Never v Call forwarding number 9781234567 Call forwarding timeout 10 Seconds Ear Protection Jon 9 off Intercom Starcode Prefix G Intercom Incoming on O off Allow Call Waiting Bion O off Transfer on Onhook on off Allow Line Switching on l off Show Called Party ID on off Switch to Mute To mute an ongoing call press the Mute softkey on the handset To unmute the call press Resume Connected Connected 424 424 1216 1216 Mute ES Options Mute mResume 53 snom m9 DECT Administrator Guide opeed Dialing This feature allows the m9 handset to perform single digit dial
12. equipment that could be sensitive to external RF energy Implanted Medical Devices Manufacturers of medical devices recommend that a minimum distance of 20 centimeters 7 8 inches should be maintained between a wireless device and an implanted medical device such as pacemakers or cardiovert er defibrillators to avoid potential interference with the medical device Persons who have such devices should Always keep the wireless device more than 20 centimeters 7 8 inches from the medical device when the wireless device is turned on Avoid carrying the wireless device in a breast pocket Hold the wireless device to the ear opposite the medical device to minimize the potential for interfer ence Turn the wireless device off immediately if there is any reason to suspect that interference is taking place Read and follow the directions of the medical device s manufacturer If you have any questions about using your wireless device with an implanted medical device consult your health care provider Safety Precautions Additional Safety Information Small Children Your device and its enhancements may contain small parts Keep them out of the reach of small children Operating Environment Remember to follow any special regulations in force in any area and always switch off your device when its use is prohibited or when it may cause interference or danger Use the device only in its normal operating positions Do
13. on page 79 Other power supplies may damage or even destroy the device s Use only the rechargeable battery pack delivered with the handset or those rechargeable battery packs expressly recommended by snom see Rechargeable Batteries on page 79 Placement of Base Charger Cables and Cords Avoid placing the devices cables and cords where people may trip over them Avoid placing the cables and cords where they may be exposed to mechanical pressure as this may damage them If the power supply cord or the plug is damaged disconnect the device and contact qualified service personnel Base station chargers handsets power adapters and cables are for indoor installation with a tem perature range between 5 C and 45 C Not for outdoor installation Do not install product in rooms with high humidity for example in bathrooms laundry rooms damp basements Do not immerse product in water and do not spill or pour liquids of any kind onto or into any parts of it Do not install product in surroundings at risk for explosions and do not use the handset in such sur roundings paint shops for example Do not use the phone if you smell gas or other potentially explosive fumes Medical devices might be adversely affected Please consider the technical ramifications when in stalling the devices in a doctor s office for example FORTHE USA Do not use near medical equipment or if you have a pacemaker Health Precaut
14. string representations of LDAP search filters RFC 2254 The number prefix for search entered by the user 15 represented by the 00 symbol in the filter Standard LDAP fil ters eg Lee phoneNumber Mobile ip Phone Blank lt user max hits gt Maximum hits This setting specifies the maxi mum number of search results to be returned by the LDAP server Note that a very large value of the Max Hits will slow down the LDAP lookup so the setting should be config ured according to the available bandwidth Numbers o0 User dadap nome dc Ee DULES Name attributes This setting can be used to specify the name attributes of each record that is to be returned in the LDAP search results This setting compresses the search results as the server returns only the attributes which are requested by the snom phone The setting allows the user to configure multiple space separated name attributes Please con sult your system administrator regarding the name attributes that are to be configured Space separated name attributes Blank user laap number attr Oureo Number attribute This setting can be used to specify the number attributes of each record that is to be returned in the LDAP search results by the LDAP server This setting compresses the search results as the server returns only the attributes that are requested The user can configure multipl
15. stun outbound Reriresh interval an seconds for TCP connections default 15 60 outbound udp Refresh interval in seconds for UDP connections default as 20 snom m9 DECT Administrator Guide Security X 509 Certificates In Cyberspace certificates are electronic documents that use digital signatures to bind a public key with an identity and include information such as the name of a person or an organization their address and so forth The certificate can be used to verify that a public key belongs to an individual thus establishing the identity of the certificate owner We are trying to verify that the device ID is who they say they are which is vital for plug and play when authenticating over the WAN Certificate Authorities A certificate authority CA is an entity that issues digital certificates It is a third party that is trusted by both the owner of the certificate and the party relying upon the certificate The m9 phone has a built in CA that is owned by snom com The IPBX software can use the certificate to be assured that it is talking to a snom m9 base station with MAC address 00041 3xxxxxxx The m9 base station automatically performs server identity verification based on trusted X 509 certificate chains when SSL TLS is used Servers that present certificates signed by CAs unknown to the base are rejected To deactivate the Server Verification functionality 1 Log in to the m9 web interface and selec
16. the snom m9 base station must be in 40 x 50 pixels JPEG format The snom m9 provides two mechanisms for providing the calling party s picture to the snom m9 base station vCards SIP Call Info Header vCards The caller s picture can be displayed on the snom m9 handset as long as the snom m9 has a vCard in the user s address book and it includes the calling party s picture If the vcf file includes the caller s picture the m9 handset will display the picture of the calling party The pic ture can be a URI or an embedded photo as shown below PHOTO VALUE uri http www mycompany com photos kelly jpg PHOTO ENCODING b TYPE JPEG MIICajCCAdOgAwIBAgICBEUwDQYJKOZIhvcN AQEEBOQAwdzELMAkGAl1UEBhMCVVMxLDAqBgNVBAOTIO5LIdHNjYXBIIENvbWl1lbm l1jYXRpb25zIENvcnBvcmFO0aW9uMRwwGgYDVQOLExNJbmZvcomlhdGlvbiBTeXNO 67 snom m9 DECT Administrator Guide lt remainder of B encoded binary data gt To use this feature follow these steps 1 In Microsoft Outlook select a Contact Card from Contacts or create a new contact under File gt New gt Contact Click Add Contact Picture and upload the picture of the contact in 40 x 50 pixels JPEG format Click Save and Close to save the contact Right click the contact and click Send as Business Card Right click the vcf file and copy paste the file onto your computer Log on to the snom m9 Web portal Select the identity for which you want to add the vCard Upload the vCard throug
17. the software of the device You may use Eft or http URL For the firmware e g http firm sare snom com m3 latest bin Er nobe the scheme at the beginning of the URL After upgrading the software vou need to ee the device Settings Upload se specify a settings file xm CAsettings m3 xml Browse r nr Addressbook Upload Please specify an address book File xml ibook ECT Reset settings Reset settings to initial Factory state Dial Plans A dial plan establishes the expected number and pattern of digits for a telephone number This includes country codes access codes area codes and all combinations of digits dialed On the snom m9 dial plans may provide the following functions Automatic termination of emergency numbers at an emergency service provider Automatic recogition of number completion e g ten digit number in the U S Automatic conversion of local numbers into global numbers e g dialing 398330 in Berlin Germany gets converted into 4930398330 Automatic appending of the local domain e g dialing 398330 gets converted into sip 3983306 company com user phone 35 snom m9 DECT Administrator Guide Each identity on the snom m9 can be configured to include these dial patterns Account SIP Audio Handsets Behavior Addressbook RSS Feeds LDAP Speed Dial Action URL SIP Settings for Identity 1 Server Type snom Une v RTP Encryption e en
18. the status of each DECT handset Network Registra Registration DECT Network Registration DECT Network Status Registration Status DECT Status Parameter Value Parameter Handsets Value 5 Value binme Identity 1 1 200 Ok 2 s Version FTCL14N20100810 Uptime 42 08 03 45 Identity 2 2 200 Ok 64 s 75 7 77 MAC 00 04 13 30 10 F2 Identity 3 38 s oni E nr uin pat ere VLAN Identity4 2 40 5 aset Status z L 1 28 DHCP server 192 168 0 1 DHCP eth1 Identity5 425 2 IP Address 192 168 0 39 DHCP eth1 Identity amp 435 Handset 7 4 Logged out Netmask 255 255 255 0 DHCP eth1 Identity 7 445 0000500000 IP Gateway 192 168 0 1 DHCP eth1 Identity8 44 s 5 STUN Address 192 168 0 39 3349 Identity 9 47s t nin ame 55 andset Status 8 Logged ou ni Handset Status 9 Logged out Option 66 IPv6 Link Local URL fe80 204 13ff fe 30 10f2 IPv6 Other Addresses The system s information is also available from the handset 1 Press the center navigation button followed by XE Handset gt System Info 2 Page through the different screens using the bottom edge of the navigation wheel The Network page displays the MAC and IP addresses of the base station the Gateway page displays the firmware version and the Handset page displays the identification number of the handset system info system info system info Metwarl iGaleway Handszet Version
19. 0 29 6 sip 0 1 2 d Separated by the exclamation mark it contains the pattern for the 911 and the resulting SIP URI To concatenate dial plans To concatenate dial plans just write them one after another including quotes You will get the following after concatenating the above two dial plans ASTOS SPST srps00 1e da 1 410 91 to 9 SIP 0A Le ad To dial a certain number with another outgoing identity 911 112 sip emergency provider de d Emergency Calling Dial plans can also be particularly useful for providing emergency calling services e g 911 112 999 in VoIP networks The following examples indicate how dial plans may be used on the snom m9 to provide emergency calling services 38 LDAP Table 2 Examples of Dial Plans for Emergency Dialing Goal Convert an emergency number into a SIP URL Pattern and Result This pattern could look like this 911S sip emergency local d Separated by the exclamation mark it contains the pattern for the 911 and the resulting SIP URI Dial a certain number with another outgoing identity 911 sip emergency provider de d LDAP LDAP or Lightweight Directory Access Protocol is an Internet protocol that clients can use to look up informa tion from a server The snom m9 base station supports LDAP server configuration for each SIP identity shown below This enables the base station to perform LDAP look up
20. 0 39 What should Firefox do with this file 66 Caller Picture Display The contacts will be separated by BEGIN VCARD and END VCARD tags contacts 2 vcf Notepad B xl X MS OL DEFAULT POSTAL ADDRESS 0 X MS OL DESIGN CHARSET utf 8 card xmlns http schemas microsoft com office outlook 12 electronicbusinesscards ver 1 0 layout eft bgcolor PTT TT gt lt img xmlns align fit area 16 use cardpicture gt lt fld xmlns prop name align left dirz2 ltr style b 1 000000 size 10 gt lt fld xmlns prop org align left dir ltr color 000000 size 8 gt lt fld xmlns prop blank size 8 gt lt f 14 xm ns email align left dirz dtr color 000000 size 8 gt lt fld xmlns prop blank size 8 gt lt fld xmlns prop blank size 8 gt lt fld xmlns prop blank size 8 gt lt fld xmlns prop blank size 8 fld xmlns prop blank size 8 gt lt fld xmlns prop blank 7 xmlns prop blank size 8 gt lt fld xmlns prop blank size 8 gt lt fld xmlns 57 size 8 fld xmlns prop blank size 8 gt lt fld xmlns blank af ld xmlns prop blank size 8 gt lt card gt X MS OL DEF AULT POSTAL ADDRESS 0 Caller Picture Display The caller picture feature allows the snom m9 handset to display the picture of the calling party All photo pic tures provided to
21. CBD Custom CA 1 QXMxGjAYBQNVBAMTEUWJIVFJVUIRIZCBSbZSOIENBMBAXDTAwMDYyMDEOMjEwNFOX DTEuMDYyMDEzMjEwNFowWjELMAKGAI1UEBhMCV1CXE jAOBGQNVBAOTCWJIVFJVUIRlI ZDEbMBkGAIUEA XMSYmVUUIVTVGVKIFJvb3Qgo0FzMRowGAYDWVOODExFizVBRSVVNU ZWOgUmswvdcBbPOoTCCASIwDOYJIEoZIWlwcHAQEBBOQARDGQdgEPADCCAQOCCOQgEBANSOC3OoT cCjhVAb6JVucUntZs WutkHHUbYSnE4aU0IYCFA4SP DOPpeoY1hRIfo7clY 4vyTmt9P 6141ffdgzeubxl181vSUsOTvluDoM6GHh3085 nS9Elzzgo7Ghg 1VPPIJfCzgz4kUmwH mlIUXKWWuGVUlBXJHO gY3LjprONzARJOO FCEXXVdJPPSSPS2ZZeo83S520iivalQaYc tmBjRYoOQtLpGEKSBVZVsPyMQPyEQWbfkONOUmDCPZ dqdqi EHD lt ca gt zcal BEGIN CERTIFICATE HIIEKjCCAxKgAwIBAgIOYAGXCtOan6rSOmtZzLL eQczANBakghkiGS9SwOBAQsFADCEB rjELMAKGAIUEBhMCVVMXFTATBGQgNHVBAROTDHROYZXdDzSwgsSW5jLjEoMCYGA1UECXMf Qa VvadclmaWwhdclvbiBTzxEJzaWuWlcyBEazzpczlvbjE44MDYGAI1UECXHMvEGHMpIDIw HDagdGhhd3RILCBJbmMuICOgRm9yIGFldGhvcml6zWQogdXxNlIGSubHkxJDAiBgNV BAMTG3RoYZXdOZSBOcmltYXJSIFJvb3QqgQOEGLSBHMzAeFw wODAOMDIwMDAwMDBa Fw zNzEyMDEyMzUSNTlaMIGuMQswCOYDVOOGEwJVUzEVMBHGA1UEChHHdGhhd3Rl LCBJbmMuHSgwJgYDVOOLExSDZXEXIDO0aWSzpYsF aWSuIFMlcnzpYzVzlIERpdmlzaWg9u HTagwlNgYDWVOOLEySoYykgH A wOCB AaGF3docUsIEluYy4gLSBGb3IlgYzvOaGcSyaxpl ZCB1czUgbzS5seTEkMCIGA1UEAxMbdGhhd3RlIFByaWlhcnkgUmSvdCBDOSAtIEcz t8jLZz8HJnBoYuMTDSQPxYASQzUDF83d587YV4DjbxySGooAw dyZ023US2jHach7c EUGRIjxpp7asCB8rzcJIwOJIS9SA bcom RygquohCcHpABnTPtRwva7pxpqpYrvST7T6Wyz 4fHM m7Tv OezWrdMKEpSRcTGB7BXcmer YBl1IsYTvdwYOk5vG
22. ECT Administrator Guide firmware update downloading the image 80 handset over the air update 30 handset via USB port 30 http firmware update 28 forwarding calls 76 H handset See also basic calling firmware update 30 31 identities 9 idle screen display symbols 46 installation 3 navigating the phone menus 47 nine SIP identities 10 overview 45 hands free speaker mode 53 identities 9 address book 34 and dial plans 36 and LDAP 39 defined 9 dialing with multiple identities 10 multiple identities 10 installation 3 4 handset preparation 3 setting up the base station 4 intercom 59 IP address 16 finding for base station 5 IP gateway 17 IPv6 42 address assignment 43 and dual IP stack 43 auto configuration 43 finding IP address via HTTO 6 L LDAP 39 42 login admin 8 M Metaswitch 7 Microsoft Lync server option 9 mute switching to 53 N NAT traversal 17 notepad 70 NTP server 17 P passvvord reverting to factory default 8 9 vveb interface 8 phone menus 47 phone tree 47 p cture caller picture display 67 SIP Call Info header 68 PIN 6 power supplies 79 R registration status 24 registrations verifying the registration 11 RSS feeds 46 72 RTP Type of Service ToS 17 RTP encryption 8 media encryption 22 S screen saver 74 security 18 21 certificate authorities 18 19 client certificates 19 encrypted calls 22 Index 83 X 509 certificates 18 server NTP s
23. GcwnncdinvzsUsZAReiDZu HaGRAGmIOMjS1 a6sY6A END CERTIFICATE zfca lt certificates gt Custom 2 21 snom m9 DECT Administrator Guide Encrypted Calls The snom m9 supports media and SIP signaling encryption for making secure VoIP calls using TLS SRTP These features are provided via RFC 4346 TLS RFC 3711 SRTP and Internet draft draft ietf mmusic sde scriptions 12 SDP Security Descriptions for Media Streams Signaling Encryption Transport Layer Security or TLS is a cryptographic protocol that provides communications security over the Internet TLS enables a device and server to use a secure connection for communication which is not suscep tible to eavesdropping or data thefts on the Internet TLS is analogous to HTTPS The snom m9 provides the user with the option to use TLS functionality for SIP signaling also known as SIPS thereby providing a high level of call control security on the Internet as well as in other security sensitive networks The TLS SIPS functionality can be enabled on the snom m9 by appending the transportetls parameter to the SIP outbound proxy E g the following Outbound Proxy setting would enable the snom m9 to use TLS port 5061 for registration and call setup with sip myserver com Outbound Proxy sip myserver com 5061 transport tls Note TLS usage can also be configured via DNS SRV setup n this case the snom m8 will automatically select the port and transpo
24. IPv6 and m9 DECT IPv6 was developed by the Internet Engineering Task Force IETF during 1991 1997 to deal with the long anticipated IPv4 address exhaustion however the advantages of IPv6 exceed the increased address space from 32 bit to 128 bit The primary advantages are detailed below 42 IPv6 and m9 DECT Goal Pattern and Result Larger address space 128 bit addresses instead of the 32 bit addresses of IPv4 Multicast Transmission of a packet to multiple destinations as part of the base specification Auto configuration Neighbor Discovery and address auto configuration allow hosts to operate in any location without any special support PnP Network security Security features are mandated in IPv6 IPSEC IPv6 mobility No triangle routing IP mobility is native to IPv6 Extensibility options Efficient and extensible IP datagram Address Assignment and Auto Configuration The snom m9 is IPv6 ready so it can automatically assign an IPv6 address to the device over DHCPv6 and when connected to an IPv6 network it can configure itself automatically using Internet Control Message Pro tocol version 6 ICMPv6 router discovery messages The Dual IP Stack allows the snom m9 to maintain IPv4 and IPv6 interfaces in parallel Dual IP Stack The ability to perform DHCPv6 ICMPv6 queries simultaneously with the IPv4 DHCP queries allows the snom m9 to maintain multiple IPv4 and IPv6 interfaces in parallel
25. M port EH snom m9 Update Tool File Download Click Connect at the top of the dialog box If you entered the correct COM port the Connect button will gray out Click File gt Load then select Software file G snom m9 update Tool es Fie lu Download Connect Software file AEN Save Ctrl 4 5 Wallpaper file Save as Ctrl Alt s Screensaver file Ereiresh DuC Power on screen file Power off screen file ED Calendar set file Ring file Language file From the file selection box select the handset BIN file downloaded from the snom m9 web GUI LITE Xs Look in ji snomm9UpdateToo xl ET 22 Mame Date modified T T _ handset 20100410 2422 BIN 4 10 2010 10 37 BIN File File name Files of type Software file bin hi Cancel 22 31 snom m9 DECT Administrator Guide 10 Click Open to select the file 11 To begin the firmware update click Download at the top of the Update Tool screen inixi ke File Download Connect 12 The update status is displayed on the handset Auto Configuration and Firmware Update To administer a large pool of snom m9 devices the device provides the option to configure settings and up grade device firmware with zero touch interaction from the user These mechanisms allow the administrator to manage and monitor all snom m9 devices in the network remotely The snom m9 Auto Provisioning fe
26. MAC Address Version sPToLTHPDDS1023 000413300108 SS O14 Handset ID IP Address Hiisniom mg 00 2 001 192 166 4356 Cancel Cancel Cancel 24 System Status Logging The Log link gives you the SIP logging messages Following are a few types Registration Log Roaming Provisioning Location Profile Calls The Calls link indicates the status of active calls on the snom m9 base station Reminder You can have only four active calls on one base station Calls Call 1 HS 2 CH 1 From sip 47 192 168 0 31 To sip 472192 168 0 31 user 2phone State 8 Call 2 HS 1 CH 2 From sip 40192 168 0 31 To sip 4048192 168 0 31 user phone State 2 8 Call 3 HS 0 5 From To State 0 Call 4 HS 0 5 From To State 0 Call 5 HS 0 CH 5 From To State 0 Call 6 HS 0 CH 5 From To State 0 Call 7 HS 0 CH 5 From To State 0 DNS Cache DNS is used to MAP IP addresses to domain names To reduce DNS traffic across the network and increase performance snom m9 stores DNS query results for a period of time The contents of the DNS cache which is typically the IP address of the SIP server or IPBX can be viewed under this section Content of the DNS cache Type Address Value Duration A companya telco com S Se be dps deg 12010 A comparnyb telco com I PU BUDE o ee A provisioning srnom som xis md er S I 2 sip companya se E AAAA sip companyb se 2 Network Analyzer The network analyzer allows administrators to cap
27. Oct CHist RSS 4 Repeat these steps for each handset Setting the Server Type This section allows you how to set the server type and specify SIP settings instructions for Microsoft Lync 2010 are also provided 1 From the m9 web interface click SIP from the top navigation bar Acce SIP server Type RTP Encryption un Taif 2 Configure the settings as detailed below Server Type Server profiles provide support for non standard functionality of some of the most popular VoIP platforms n the market enabling snom m9 product ease of use and integration with third party IPBXs Server type supported platforms include Microsoft Lync 2010 Asterisk Telepo BCS Cisco Call Manager snom ONE Advoco NetPBX Broadsoft Metaswitch Avaya CM snom m9 DECT Administrator Guide Note TAHI Broken Register performs the same function as Broken Registrar on the snom 3xx server Type RTP Encryption No specific server type Asterisk Offer ICE BroadSott BroadW orks Dial Plan String Cisco Unified Communications Manager AES MetaSwitch Softswitch Proposed Expiry sec Microsoft Office Communication Server OCS via sIPINFo Opera 4 F pbxnsip PBX Conference URI snom One TAHI Broken Registrar Telepo Business Communication Solution Advoco NetPBX Avaya CM RTP Encryption Enables media encryption on the m9 toggles between SAVP AVP Enable this setting if Media Encrypti
28. P Address Netmask IP Gateway DNS Server DNS Server DNS Server DNS Server DNS Domain NTP Server pool ntp org VLAN ID VLAN Priority 0 Provisioning Server Settings refresh timer 0 SIP dient port e g 5060 0 RTF Type of Service TOS Diffserv 160 SIP Type of Service TOS Diffserv 160 Allow Check Sync STUN server e g stun domain com 5060 STUN refresh interval in seconds e g 10 5 Phone Name This is the device Network Host name as seen in DHCP requests Asset D This specifies the 217pd asset id parameter DHCP The on off options correspond to your network configuration DHCP or static Default is DHCP P Address This is the static IP address of the device if DHCP is switched off Network Settings Netmask This is the netmask for the network if DHCP is switched off IP Gateway This is the default gateway of the network if DHCP is switched off DNS Server Multiple DNS servers can be used for DNS redundancy If one of them fails a backup will be available DNS Domain This is the DNS domain of the device if DHCP is switched off NTP Server NTP Time Server IP Address of hostname VLAN ID VLAN ID is the identification of the VLAN which is basically used by the standard 802 10 It has 12 bits and allows the identification of 4096 VLANs Possible values range from O to 4095 VLAN Priority VLAN Priority lets the user assign a p
29. P Ix tlstreSg0s tf6dfr tzdftidsbt leZ2 2077 SIP 2 0 200 Ok 44 Handset Overview SECTION Il The m9 in Action Handset Overview Earpiece Ya F OU Handsgat 1 10 20 Color display Left function key Wednesday 23 Sep In idle mode CHist Reg Call lists Right function key uL Green phone key Accept calls Li Dial number Confirm actions Red phone key Terminate calls Cancel actions Power on off Star key Change input mode Alphanumerical numbers small 5 keypad capital letters R key Lock unlock keypa Navigation Navigation key wheel Navigation key n idle mode press the center navigation key to get to the main menu n other contexts press this key to navigate the menus and lists Navigation wheel In idle mode press the top bottom right left edge of the navigation wheel depicted in this guide by 14 respectively to open the following menus or functions 4 Directory es Intercom 2 oettings menu T Preferences menu In other contexts press T or J to navigate in menus and lists 45 snom m9 DECT Administrator Guide Idle Screen Display Symbols Symbols on the phone display when the phone is in idle mode are considered idle screen display symbols These symbols indicate the status of DND and call forwarding They also indicate whether a user has voice mail the battery needs to be recharged or an alarm has been set These and other symb
30. TI Mailbox Save 2 Click the Handsets tab of each Identity and assign the registered handset to the Identity Each Identity should have the same Handset IPUI assigned to it Handsets Settings for Identity 1 Please note that intercom calls are only signaled to the first default Handset Handset ID IPUI DOFEA5A409 ww snom m9 DECT Administrator Guide 3 Click the Behavior tab of each Identity and set the Allow Line Switching setting to on as shown below Account Settings for Identity 2 END Call forwarding mode Call forwarding number Call forwarding timeout Ear Protection Intercom Starcode Prefix Intercom Incoming Allow Call Waiting on off Always 10Seconds on off 00 on off on C off Calling Line Identification Presentation CLIP Calling Line Identification Restriction CLIR Number Display Style 9 Show Hide Accept Reject Mame The handset displays the display name username of the first registered Identity in order of priority 1 9 John Smith 17 38 Thursday 22 Oct CHist RSS Incoming calls to any of the configured SIP accounts will alert the handset For outgoing calls use the dial format of Identity Index Number for selecting an outgoing line For making a call to 1234 from Identity 1 Dial 1 1234 For making a call to 956 from Identity 7 gt Dial 7 956 For making a ca
31. UEChMSUZ S5vbSBUZWUNObm95sb2d5IEFHMQSwDQYDVQQOI EwzCZXJsaWUd4xIDAeBgkqhkiGSwOBCQEWEXNIY3VyaXR5OHMubzOuYzS9tMIGfMAQG CSqoSIb3DQEBAQUAA4GNADCBiQKBqQCSZ A7IOyixULIHHOGVpUrni1RqhXZXOAOeEM3B VkSEl5id2j4wIHTS5dbXlPSGE7Gl12bRHU4AVrx3oQtfGIRSEKttS5LDJjVedxDMEKuNM TJN AFNrdRR5dtyMSebsMHsheBSXSvrrfToipRogvksF5LBm eVySrUHsULpwlCfR dCV7Cp ehCveZKVwr5EXz END CERTIFICATE lt cert gt lt key gt BEGIN RSA PRIVATE KEY MIICXAIBAAKBgQOCS2A7IOyixUlHHOQgVpUrniRqghXOAOeEM3B bynjcaRGKAXSF 1c LZwaWP 7V29Ho9GhJzzCFoOGSJpOaUMIlP v5087Z2AzJJsbfSjn6i3V 2CFqiKB8Elig y3nZ3usz4hORYcK36fUKvZd LxCLP1DMMOwICSs7WspDETZHAlLQ 4 RjS5gOIDAQAB Ro AEumuZi9qANhiD fLhbeicQEYeBYmuL1QA112r435XEpYNFNuiQRal652ykor2xT R3Zd4WUSLv RMKOzr7Ya414f42y3 6MopmfSYBllZGLrsC6YvGZv8c682rNajpsPXH rz 7xDPO KkKQNrEPMCt4WG6gBAkHWiLkdqiUywv6zxm3ChRL6jECQODldrfMB O3uPIc nRhIVDwyl6TCOVukmBT CQESF HFbkKPLcegtF rXMNvpaFY6mYtn6elv ilsCRZl4 uoVaFESxMHHcTDcS9SbH34dqXerWHSPjyiylpkPjAXfDlA END BSA PRIVATE EEY zcfkey lt certificates gt Custom private key Certificate Authority CA Setu To auto provision trusted root CAs to the m9 base enclose each trusted root CA within a lt ca gt tag as shown below z xml version 1 0 encoding utf 8 zcertificates dal BEGIN CERTIFICATE HIIFLDCCBBSqgA wIBAQgIEOUSGSghzANBgkdqhkiGSw BAQUFADBaMQswCQYDWQOQGEwJlX VzESMBAGA1UEChMJYmVUUlVTVGVkHRsSwGQYDVQODExJ iZVRSVVNUZWQgUmSvd
32. Use 3 Click Identity 1 from the left navigation panel and configure the following parameters see next page Note An Identity on the device corresponds to a single a user Each identity provides its own prefer ences and behavior desired by the individual user Home Setup Network Time Language Security DECT Add Feature Identity 1 identity 2 Identity 3 identity 4 Identity 5 Identity 6 Identity 7 Identity 8 Identity 9 Naintenance Account Settings for Identity 1 Identity active Display Name dohn Smith Account 40 Registrar 192 168 0 31 Outbound Proxy 192 168 0 31 Authentication Name 40 Password 0 00 Password repeat 0 Mailbox 40 Identity active Set to on Display Name This name will be displayed on the handset e g John Smith Account PBX extension number Registrar IP address or domain name of the PBX Outbound Proxy IP address or domain name of the PBX When using a domain name prefix the domain name with sip e g sip mycompany com Authentication Name If no authentication name is provided the Account setting is used Password Use the SIP password that belongs with the extension that was configured in the IPBX or SIP server Microsoft Lync 2010 Integration Disclaimer The Microsoft Lync 2010 Server functionality of the snom m9 is still under development and snom cannot guarantee functionality in all user environ
33. ames Woods Chris Morena Account SIP Audio Handsets Behavior Addressbook RSS Feeds LDAP SpeedDial Action URLs Addressbook Settings for Identity Click here to save all phonebook entries in one VCARD file Contacts Add Edit Name George Williams TEN 751234567 Office 9781234555 Mobile 978 1234444 when the contact calls See Page 67 for more information 64 vCards 2 3 4 In a Contact folder select the contacts for which you want to create a vCard t li 49 I Contacts Personal Folders Microsoft Outlook Home Send Receive Folder View Add Ins McAfee Anti Spam 8 amp x 87 3 Ce a 4 N E Forward Contact v HE gis amp s 1 Share Contacts New New Contact New Delete E mail Meeting More Card Move Mail OneNote Contact Group Items E Merge 8 Open Shared Contacts New Delete Communicate Current View Actions Share f 4 Search Contacts Ctrl E Sm 3 Suggested Contacts Personal 5 P 8 Contacts 123 Suggested Contacts robynwric 8 Sugg is Jerry Brown Cindy Chase Company A Company B cd jerry brown comcast net cindy chase aol com ef gh i kl mn op 3 Rachel Reed John Smith qr Mail Company C Company D R s HET Calendar rachel reed comcast net john smith comcast net E E Contacts wx yz S Tasks Ca 21 S Items 4 3 Reminde
34. and electronic products in countries outside the European Union should be done in line with local regulations Please contact local authorities for further information yi snom m9 DECT Administrator Guide Contents Safety Precautions ununun ruranka r AAE 070 EEEE EEEE EEEE EEE EEEE EE EEE EEE d FEN antes li Cleaning and Disposal vi About mO DEG I P 1 Equipment Contents uussa e saareen rAr 7 2 SECTION I Administrator Functions R aA eee a EAEE E 7 eoamenaaae 3 Finding the IP Address of the Base Station sss 5 Setting up the Handsets for Use cece cere EEEE emen 6 Example 36 DS ee ee 11 Network Settings cc aaasecuesaiapeenecas rad d EEEE EEEE EEEE EEEE EEEE EEEE EEEE 16 SECU e a r E 18 System Sta U Ses crrserieern rir nie eT 7 7 7 24 Base Station Firmware cece EAEE EEEE es 28 Handset Firmware ODO m 30 Auto Configuration and Firmware Update 32 BITE LA E E EE TO T T DO TT 3b 2D 39 IPG ANG mo DEST c 42 SECTION Il The m9 in Action mie 1 45 Idle Screen Display Symbols sss 46 Setting the Date AMT 49 6211 51 USING 5027000000 0 0 0000000 00 0 52 Hands F
35. ature allows multiple devices to be configured and upgraded automatically in parallel Auto configuration is enabled by providing a settings server URL to the base station This can be done manually or via DHCP Three files are required when using Auto Configuration The required syntax structure for each of the files is as follows Base file 000413231325 xml Firmware file f rmvvare 000413231325 xml Settings file settings 000413231325 xml An example of the base file i e the provisioning URL is shown below http server example com m9 000413231325 xml The base file contains links to the firmware and settings files as shown below lt xml versione 1 0 encodings utf 8 lt setting files gt efile url http 10 10 10 89 settinus xml file url http 10 10 10 89 firmware xml z setting files gt Root XML File 32 Auto Configuration and Firmware Update A base setting file may also be used with PHP to force devices to provide their MAC addresses The server can then return the actual settings for each device based on its MAC address lt xml version2 1 0 encoding utf 8 7 gt settings gt ephone settings gt cbase pin perme RW 2 gt 1111 lt base_pin gt edhcp RW gt true lt dhcp gt lt user_realname perm RW idx2 1 100 user realname zuser expiry perm2 RW idx2 1 180 user expiry zuser active RW idx 1 true user actives zuser host perm2 RW idx 2 1 ser intern
36. battery Plays when the battery requires charging MWI Plays when the user has voicemail Confirmation tone Plays when the user selects an option on the handset e g when changing the language To change an advisory tone Press the center navigation button followed by Audio Settings Advisory Tones Select a tone then choose Select Tone and press Use the gt lt keys to select a volume Scroll down to Ringtone and use the gt keys to select a ringtone pr xe uu Press OK to save your settings Activating Deactivating Auto Answer When auto answer is activated when you receive a call you can simply lift the handset out of the charging cradle without having to press the start key If the handset is not in the cradle to begin with the phone will au tomatically answer the call and become connected 1 Press the center navigation button followed by D gt Auto Answer 9 Press OK to activate deactivate checkmark on Call Forwarding This setting activates call forwarding on the handset Press the center navigation button followed by D Call Forwarding Enter your PIN default is 0000 Choose from Never Always or Busy and click OK Select After timeout sec and specify a timeout the default is 10 seconds Click OK Te Select Fwd target and enter the forwarding number Click OK 16 Action URLs DND No Not Disturb 1 Press the center navigat
37. d batteries that came with the handset or replacement batteries approved by snom tech nology Rechargeable Lithium lon battery 3 7V 650mAh P N 60020438 or 60020438 Power Supplies Adapters Use only the power converters AC DC adapters delivered with the base station and the phone or those power supplies expressly recommended by snom Other power supplies may damage or even destroy the device s Base Power supply Input 100 240V 50 60 2 0 2A Output 5V 1A Charger Power supply Input 100 240V 50 60Hz 0 2A Output 5 9V 0 8A Elementech Power Adapters Model Numbers Base Station Handset Charger Europe without UK AU1050507e AU1050607e UK AU1050505b AU1050605b USA amp Canada AU1050507u AU1050607u Australia AU1050505s AU1050605s 79 snom m9 DECT Administrator Guide Downloading the Recovery Image 1 Goto http wiki snom com and click Firmware Guide as shown below Documentation Data Sheets Manuals Quick Start Guides snom 70 821 820 snom 1 snom OCS Firmware snom3x Va vV7 va snom m3 snom m3 2 Click your phone model then click the firmware version knowledgebase E Main Page as Search Suche r FAQ z Glossary VolP Products i 8 DECT phones Z7 na Conference phones Firmware Version 8 Paging 3 Click the recovery image v8 A Recovery Image 4 Click the downloa
38. d link and save the file V8 4 TAX snom870 8 4 18 b Download gt Rename to snom870 r bin gt Copy into TFTP Server Download Folder 80 Index 81 INDEX A Action URLs 77 adapters 79 address book See also vCards accessing contacts 64 adding contacts manually 63 provisioning with XML 33 35 Advoco NetPBX 7 alarm clock 58 asset ID 16 Asterisk 7 auto answer 76 Avaya CM 7 B backlight setting the 74 base station certificate authorities 18 client certificates 19 firmware update 28 IP address 5 MAC address 6 registering handsets to base 6 setup 4 basic calling accepting acall 51 ending acall 51 forwarding calls 56 making calls 50 speed dialing 53 transferring calls 54 voicemail 52 batteries 3 79 Broadsoft 7 Broken Registrar 8 C calendar 70 called party ID 61 caller picture display 67 calling party ID 61 call lists 62 calls status of calls 25 call waiting 59 certificates 18 20 certificate authorities 18 client certificates 19 check sync 17 Cisco Call Manager 7 CLIP 62 CLIR 62 contrast setting the 74 D DECT 1 42 DHCP 16 dialing when user has multiple identities 10 dial plans 35 37 dial plan string 8 directory See address book DND Do Not Disturb 57 77 DNS 17 and IPv6 43 dual IP stack 43 E encrypted calls media encryption 22 encryption encrypted calls 22 signaling encryption 22 extensions assigning handsets to 8 F 82 snom m9 D
39. e space sep arated number attributes by using this set ting Please consult you system administrator regarding the number of attributes that are to be configured Space separated number attributes 6 0 belepnone Number Mobile ipPhone Home Blank cuser dadap display name gt Display name This setting specifies the format in which the name of each returned search result is to be displayed on the snom phone The setting allows combinations of various name attributes along with special characters Any combination of LDAP name attributes with special charac ters Blank 41 snom m9 DECT Administrator Guide Parameter Function Description Valid Value Default user laap Country code This setting is used for speci Standard country Blank country code fying standard country codes that are to be codes substituted in LDAP search requests user idap Area code This setting is used for specifying Standard country Blank area code standard country codes that are to be substi codes tuted in LDAP search requests user Lookup for incoming call This setting can be on off Blank lookup incom used to enable calling line identification us ing ing LDAP VVhen this setting is turned on the phone performs an LDAP number search for the incoming number and displays the name of the calling party accordingly Table 4 Sample LDAP XML Con
40. ec tronic equipment Nevertheless you should take some precautions if you want to operate DECT phones in the immediate vicinity of such equipment like sensitive laboratory equipment Always keep a minimum distance of 10 cm 3 94 to the equipment even when the phone is in standby Electrical Surges We recommend the installment of an AC surge arrester in the AC outlet to which this device is connected to avoid damage to the equipment caused by local strikes of lightening or other electrical surges snom m9 DECT Administrator Guide Cleaning and Disposal Cleaning Use an anti static cloth Please avoid water and liquid or solid cleaning products as they might damage the surface or internal electronics of the base charger and handset Disposal of Phone This product is subject to European Directive 2002 96 EC and may not be disposed of with general household garbage EE If you do not know where you may dispose of the device at the end of its lifespan contact your municipality your local waste management provider or your seller Disposal of Battery This battery is subject to European Directive 2006 66 EC and may not be disposed of with general household garbage nu f you do not know where you may dispose of the battery at the end of its lifespan contact your municipality your local waste management provider or your seller Do not incinerate batteries Countries Outside the European Union Disposal of electrical
41. entry and are marked by a leading Replacement Definition d The d replacement inserts the name of the registrar Example sip 1 d This replacement string inserts the domain name behind the symbol q 36 Dial Plans Numbers are back references to match groups of the regEx part accord ing to RFC2915 Example sip 1 inserts a sip before the string which is the first match Flags Flags set additional processing attributes The following flags are available Flag Definition d Indicates that the number is complete and can be dialed Example 10 9115 sip 1 test com d means that a number with five digits will be dialed automatically z Indicates that the comparisons should be done case insensitive Dail Plan Examples Table 1 Examples of Dial Plans Goal Pattern and Result To make the phone dial a num ber when the pound key is pressed 1 sip 1 d d The dial plan entry will look for a pattern ending in a pound symbol and will use this as the user name in a SIP URI not in cluding the symbol To match an international number Put the 011 pattern at the front of the pattern 011 0 9 S sip 1 d phone yes To add area codes Example 1 f the phone number has digits between 3 and 6 then use an area code 0 9 3 4 sip 030 1 d 0 9 5 6 sip 030 1 d Example 2 U
42. erver 17 setting up the server conference URI 8 dial plan string 8 DIMF 8 ICE 8 proposed expiry 8 RTP encryption 8 server types Advoco NetPBX 7 Asterisk 7 Avaya CM 7 Broadsoft 7 Cisco Call Manager 7 Metaswitch 7 Telepo BCS 7 SIP and Pv6 44 speed dialing 53 status of system 24 See also calls logging 25 network status 24 registration status 24 stopwatch 69 STUN server 17 T Telepo 7 transferring calls attended 55 blind 54 troubleshooting diagnostics 26 network analyzer 25 V vCards 64 caller picture display 67 VLAN 17 voicemail 52 volume changing in speaker mode 53 75 W wakeup time 58 wallpaper 74 Wireshark See also troubleshooting 84 snom m9 DECT Administrator Guide
43. ess Technology hand held that empowers users with the convenience of wireless communication along with the widely accepted benefits and features of Voice over IP VoIP telephony The DECT based snom m9 provides interference free communication by making use of the dedicated DECT frequency band In addition the snom m9 delivers the typical benefits of the DECT world such as high standby time and superior speech quality in addition to Internet application integration thus providing a decisive edge over WLAN hand helds DECT Base Station IP PBX SIP Signaling 2 Voice Media Ew The working range of the snom m9 access point is roughly 50 meters indoors and approximately 300 meters outdoors depending on the actual topology of a building and or outdoor premise snom m9 DECT Administrator Guide Equipment Contents The m9 DECT phone is shipped with the following equipment and supplies DECT GAP Base Station DECT GAP Handset Handset Belt Clip 3 7V Lithium lon Rechargeable Battery Handset Charger One CAT5 Ethernet cable One Interchangeable Power Adapter for Base Station One Power Adapter for Handset G CG SG BS O0 Four Plug Adapters for Base Station U K three flat pins European two round pins Australian two flat pins U S two flat pins Installation SECTION Administrator Functions Installation Wa
44. fice Tools Calculator Cancel Matepad RSS Reader Cancel OR 2 Fromthe list of configured RSS feeds select a feed 3 From the list of items select an item The contents of the selected feed item will be displayed s i4 fi BA reports record British Airways 29 killed as bus reported a record Gaza war probes g y pre tax loss Friday of Senior Pakistan o more than 485 Unity government million another Palestinian beade setback for the airline Te Customizing the Handset Customizing the Handset Your handset is preconfigured but you can change some of the settings to suit your individual needs Customizing the Home Page The snom m9 web portal home screen can be customized to any valid www address To customize the home screen 1 Create an XML file as shown below and enter the website address into the advertisement url tag lt eml version 1 0 encoding utf 8 gt lt settings gt lt phone settings gt advertisement url perm RW gt http www yahoo com lt advertisement_url gt lt phone settings gt lt settings gt 2 Save the file as XML and upload the file to the base station under Maintenance gt Settings Upload Wiki Lag cet 24 ILLI m9 YAHOO MEM viDeuechiand My Yahod Bl Get Yahoo on your phone YAHOO SITES O Eda TODAY May 19 2011 C Mai Autos i Dating Finance Dew Jones d me s Health na 177
45. figurable parameters for DST gmt offset Standard GMT Offset for the phone s time zone dst offset DST Offset rom phone s time when DST is in effect dst start month Month in which DST starts 1 12 dst start day 1 31 0 inactive use dst start day of week and dst start week of month instead dst start day of week Day of week when DST comes into effect 1 Sun 7 Sat dst start week of month Week of month in which DST starts 8 last week of month dst start time Time of day in which DST starts in seconda dst stop month Month in which DST stops 1 12 dst stop day 1 31 0 inactive use dat start day of week and dat start week of month instead dst stop day of week Day of week when DST is no longer applicable 1 Sun 7 dst stop week of month Week of month in which DST stops 6 last week of month dst stop time Iime of day in which DST stops in seconds 50 Basic Calling Basic Calling Making Calls 1 Enter the extension or number followed by PA the green key Connected 424 E gt ww c Options Mute 17 38 Thursdey 22 Oct CHist 9 RSS Ending a Call A Press the red key Accepting a Call Incoming calls are identified in two ways through the ringing of the phone and via the handset display To ac cept the call press 477 Note If Auto Answer Page 59 has been activated the handset will automatically take the call once it has been l
46. figuration user ldap outgoing phonebook idx INDEX perm PERMISSIONFLAG gt VALIDVALUE lt user_Idap_out going phonebook user ldap username perm PERMISSIONFLAG VALIDVALUE user ldap username user ldap password perm PERMISSIONFLAG VALIDVALUE user ldap password user ldap password perm PERMISSIONFLAG VALIDVALUE user ldap password user ldap server name perm PERMISSIONFLAG VALIDVALUE user ldap server name user ldap port perm2 PERMISSIONFLAG VALIDVALUE user port user ldap base permz PERMISSIONFLAG VALIDVALUE user ldap base user ldap name filter perm PERMISSIONFLAG VALIDVALUE user ldap name filter user ldap number filter perm PERMISSIONFLAG VALIDVALUE user dap number filter user ldap max hits perm2 PERMISSIONFLAG VALIDVALUE user ldap max hits user ldap name attributes perm PERMISSIONFLAG VALIDVALUE user ldap name attributes user ldap number attributes perm2 PERMISSIONFLAG VALIDVALUE user dap number attributes user ldap display name perm2 PERMISSIONFLAG VALIDVALUE user dap display name user ldap country code permz PERMISSIONFLAG VALIDVALUE user ldap country code user ldap area code permz PERMISSIONFLAG VALIDVALUE user ldap area code user ldap lookup incoming perm2 PERMISSIONFLAG VALIDVALUE user ldap lookup incoming
47. ge between 5 C and 45 C between 41 F and 113 F They are not intended for outdoor installation DECT handsets have a range of around 300 feet from the base station 1 Once the handset is ready for use insert one end of the Ethernet cable into the redundant network port of the base station then connect the other end of the Ethernet cable to a LAN port in your network e g switch router etc Warning Safety status of input output connections comply to safety extra low voltage SELV requirements To avoid electric shock do not connect SELV circuits to telephone network voltage TNV circuits LAN ports contain SELV circuits and PSTN ports contain TNV circuits Some LAN and PSTN ports both use RJ 45 8P8C connectors Use cau tion when connecting cables Finding the IP Address of the Base Station 2 Connect the 5V power converter to the wall outlet first THEN to the base station Reset 1 fr button Power Net port connector The power indicator lights and the base station begins to initialize 3 Once the base station has booted up the Call LED on the face of the base station will begin blinking indicating that the base station is waiting for a handset registration Finding the IP Address of the Base Station You can get the IP address of the base station either from the handset itself or via HTTP Handset 1 Press the center navigation button followed by d
48. ge the time server here The default time server is pool ntp org Your SIP server may also act as a time server Timezone To get the GMT offset for your region open your computer s control panel and click Date and Time or go to dateandtime com Format Date Format Choose between two formats Day MM DD Monday Feb 02 or DD MM YYYY 02 02 2011 Time Format Choose between the 12 hour format 06 00 PM and the 24 hour format 18 00 Daylight Saving Time DST Daylight Saving Time or DST is the practice of temporarily advancing clocks during summertime so that after noons have more daylight and mornings have less The snom m9 also allows users to set up DST according to their time zone and adjust DST shifts as needed To set up DST 1 Select Time Language from the left navigation panel 2 From the Time Zone dropdown select Specify Details Home Time Settings Language English EE Tones English USA Time Server pool ntp org DECT Time Zone 5 Bahamas Nassau Identity 1 10 United States Hawan Aleutian Hg Identity 2 10 United States Alaska Aleutian 3 Identity 3 9 United States Alaska Time 49 snom m9 DECT Administrator Guide The page is expanded Begin DST Month 4 Day 0 Day of week 1 Week of month 1 Time 7200 End DST Month 10 Day 0 Dayofweek 1 Week of month 6 Time 7200 Use the following table to familiarize yourself with the con
49. ging Attended Transfer 1 While connected press Options to bring up Options menu 2 Select New Call 3 Enter number and press OK 4 When Connected press Options to bring up Options menu 5 Select Bridge Calls The handset performs transfer and returns to idle mode The function uses SIP REFER for Attended Transfer Make sure your IPBX supports this Note Call Bridging can also be performed with the Hangup key by enabling the setting Identity gt Behavior gt Transfer on Onhook Conferencing 1 While connected press Options to bring up the Options menu 2 Select New Call 3 Enter number and press OK Options Enter Humber 424 Hold Call Transfer Call 422 12 16 Intercom Mote Cancel Ce 55 snom m9 DECT Administrator Guide 4 When connected press Options to bring up Options menu 5 Select Conference All three parties are now connected and can send and receive audio to one another Connected 422 1216 Options Connected En 422 Toggle Calls 424 Conference Note 12 16 Options a Cancel OK Options _ Forwarding Calls Redirection Call Forward You can forward your calls to another number As shown in the following image the settings that can be used for forwarding calls are Never Always On Busy and Timeout h a e w P Setup Network Time Language Security DECT Add Feature Identity 2 identity 3 Identity 4 Identi
50. h Account John Smith Registrar mycompany com Outbound Proxy sip ocs mycompany com 5061 Authentication Name mycompanyJohn Smith Password IIITTITII Password repeat GG G D Mailbox snom m9 DECT Administrator Guide 2 Click the Handsets tab and assign all registered handsets to the Identity Handsets Sel nes Please note that intercom calls are only signaled to the first default Handset Handset ID IPUI FEA043D1 v Handset ID IPUI 00468017C1 Handset ID IPUI OOFEA02351 Handset ID IPUI OOFEAQ0618 Handset ID IPUI OOFEAD0566 Handset ID IPUI v Handset ID IPUI v Handset 10 IPUI Each handset should reflect the display name or username of the configured account Incoming calls to the SIP account will alert all handsets and outgoing calls can be placed from any handset Jahn Smith 17 38 Thursday 22 Oct CHist Rss Example Setups Multiple SIP Accounts with a Single Handset 1 Use Identity 1 9 for configuring all available SIP accounts one by one on the base station as shown below Account Settings for Identity Identity active off Display Name John Smith Account John Smith Registrar mycompany com Outbound Proxy 5061 Authentication Name Password Password repeat IIIIIITII
51. h the VCARD s Upload section o MNO Oa onm The newly added vCard should be visible under Contacts The picture of contact will be displayed on the handset associated with the identity whenever a call is received from the contact Contacts VCARD s Upload Plaasa speciiy a VCARD file vcf Eome SIP Call Info Header The snom m9 can also display the calling party s picture on the handset via HTTP links For this purpose the snom m9 base station supports the icon parameter of the SIP Cal11 Info header For this feature to work the calling party must provide a picture in the Ca11 Info header of the SIP INVITE and the picture link must be sent in the icon parameter of the Call Info header INVITE sip 10018122 158 100 201 userephone SIP 2 0 Via SIP 2 0 UDP 10 10 10 39 5060 branchez9hGabK mxev lable35 rport From 100260192 166 100 201 gt tag seelganmn Ta lt 1p 1001 192 168 100 201 user phone gt Call ID 3c8005f55300 eg01dly apmm x CSeq 1 INVITE Max Forwards 70 Contact sip 10026810 10 10 39 5060 line2kuhhccOy 1 X Serialnumber 000413265609 P Key Flags resolution 31x13 keysz 4 User Agent sno m370 8 5 3 OCS F Allow FL MESSAGE INFO UPDATE Allow Events talk hold refer call info F T RE PIIONS NOTIFY BENOTIFT SUBSCRIBE PRACK 68 Using the Stopwatch The snom m9 then downloads the picture from the link and displays it o
52. h the different wallpapers 3 To change the color of the date and time that is displayed on top of the wallpapers use the gt lt keys to navigate through the options 4 Click OK to to save your settings Setting the Contrast 1 Press the center navigation button followed by Display Contrast 2 Use the f and J keys to navigate through the five different levels of intensity 3 Press OK to save your setting oetting the Backlight 1 Press the center navigation button followed by Display Backlight 14 Customizing the Handset 2 Select a setting The three options are described below Activate The display goes to power saving mode after 10 seconds and the keypad LED is switched off to save power Deactivate The display turns off completely after 10 seconds and the keypad LED lights up inter mittently Always The display stays on permanently high battery consumption mode and the keypad LED stays lit 3 Press OK to save the setting Changing Ring Tones You can set the volume and ring tones for external calls and internal calls Volume You can choose between six volumes 1 6 from low to high You can also turn the ringer off 0 Ring tones Ten different ring tones are available including traditional jazz rambler music space music and classical dance In idle status 1 Press the center navigation button followed by D Audio Settings Ringer Sett
53. handset if the user has opted to include those names from the snom ONE web interface Adding Contacts Manually 1 Log in to the m9 web interface 2 Click the identity at the left then click Address Book 3 Enter the contacts information in the Add Edit fields 63 snom m9 DECT Administrator Guide 4 Accessing Contacts from the m9 Handset 1 2 Click Save Home Setup Network Time Language Security DEC Identity 3 Identity 4 Identity 5 Identity 6 identity 7 identity 8 Identity 9 Maintenance Log Filter Press the center navigation button followed by RA The contacts are displayed tem Mike Somos Cancel To edit or delete a contact select the contact and click Options then follow the prompts vCards A vCard or virtual business card is a means of allowing users to exchange personal information with each other vCards carry vital directory information about the user such as name address telephone number etc so vCards can be especially helpful when creating address books in applications like the m9 DECT phone that support the vCard format The following instructions show you how to save Microsoft Outlook information into the vCard format vcf and then import it to a SIP identity on the m9 Note the vCard includes the calling party s picture the picture will be displayed on the snom m9 handset Phone Director Oliver Bryson Heidi Machioran J
54. he red phone button or press Cancel Phone Iree Icon Main Menu Sub Menus Page Reference an Phone Directory None Page 63 Office Tools Stopwatch Page 69 Calculator Page 69 Notepad Page 70 Calendar Page 70 RSS Reader Page 72 Voicemail Page 52 47 snom m9 DECT Administrator Guide t Settings Date Time Page 49 it VoIP Display Name Account Password Registrar Outbound Proxy Mailbox Network VLAN DHCP Handset Register handset Select base Deregister handset Reset handset Reset base FW update Version Change PIN System Info Page 24 MAC address IP address Preferences Language Page 73 Display Screen Saver Page 74 VVallpaper Page 74 Contrast Dens A Backl ght Pade 74 Audio Settings Ringer Settings Page 75 Advisory Tones Page 76 Auto Answer Page 76 Call Forwarding Page 76 o Alarm Clock Page 58 Ct Intercom Page 59 48 Setting the Date and Time oetting the Date and Time It s critical that the handset shows the correct time so that incoming calls will show this and so that the alarm clock can be used While the system should automatically get its time from a time server the time can also be changed manually from the handset 1 Press the center nav gat on button follovved by XE Date Time 2 Make the appropriate changes Time Server If you have a local time server in your network or if you want to use some other public time server you can chan
55. ifted out of the cradle If the handset is not in the cradle the call will be connected immediately Call Hold 1 While connected to a call press Options to bring up Options menu image A 2 Select Hold Call image B The call will be placed on hold image C Connected Options Connected 424 C 424 A B Hold al F Transfer Call 1216 i Intercom 1216 Mate On Hold es nz Options Mute 2230 2277 3 Press Resume to re connect the held call 51 snom m9 DECT Administrator Guide Using Voicemail Voicemail is indicated in two ways 1 by an envelop icon at the top of the display and 2 a VM in the lower right hand corner see image A To listen to the voicemail 1 Press the VM softkey image B 2 At the Mailbox screen press OK image B Your messages are read out during the Calling screen im age C 17 37 Thursday 22 Oct 5 OK CHist_ VM Note f you are using a voicemail system such as Microsoft Exchange Server that does not notify the voice mail status you can access your mailbox using Office Tools 1 Press the center navigation button followed by Voicemail 2 Press the VM softkey Hands Free Speaker Mode To switch the handset to speaker mode for hands free usage simply press the speaker key on the side of the handset to enable speaker mode Note The handset can be switched back to normal mode by pressing the green call button Note
56. ing to SIP URIs or E164 numbers This function is particularly useful for phone users who dial certain numbers on a regular basis Every SIP Identity provides up to 10 speed dials for the handset To use the speed dialing feature of the snom m9 simply configure a number or SIP URI in one of the speed dial entries To place a call to the speed dial destination simply dial the corresponding digit on the handset E g in the example shown below the user would dial 1 on the handset to call sip Rachel Reed snom com Note SIP URIs used as speed dial destinations must be configured with a sip prefix Note Speed dials can be set up only through the web portal so often the administrator is the one who sets them up Home Setup Network Times Language Security DECT Add Feature Identity 1 Identity 2 Identity 3 Identity 4 Identity 5 Identity 6 Identity 7 Identity 8 Identity 9 Maintenance Log Filter Transferring Calls Call Transfer Blind 1 While connected press Options to bring up the Options menu 2 Select Transfer Call 54 Conferencing 3 Enter transfer destination number and press OK The handset performs the transfer and returns to idle mode Note The function uses SIP REFER for Call Transfer Connected 224 Enter Humber Jahn Smith Hold Call Iransier Call 222 nterccm 17 4 g Hote ta Thursday 22 Oct ma Cancel CH OK CHst RSS 12 56 Call Brid
57. ings Select a setting e g External Calls Set the volume 1 6 then scroll to the next line and select a melody Boo wm Press OK to save the settings Changing the Volume in Speaker Mode The Ear Protection setting activates lower speaker volumes on connected snom m9 handsets By default this setting is turned on To re enable the normal speaker levels on the connected handsets 1 Log in to the m9 web interface 2 Click the identity that belongs to the handset 3 Click Behavior then set Ear Protection to off Account SIP Audio Handse s Behavior fiddressbook RSSFeeds LDAP Speed Dial Action URLs Account Settings for Identity 1 DND Qon oft Call Forwarding mode Never Call Forwarding number Call Forwarding timeout 10 Seconds Ear Protection Qon Ggtt Intercom Starcode Prefix 90 Intercom Incoming Qon 9 off Allow Call Waiting 9on Ooft Transfer on Onhook on Allow Line Switching 9on Ooff To snom m9 DECT Administrator Guide Changing Advisory Tones Your handset uses advisory tones to inform you of different activities and statuses You can activate deactivate the following advisory tones independently of each other With the exception of the confirmation tone the ring tone and volume of all advisory tones can also be customized Key tones Plays when a user presses the handset keys Charging tones Plays when the phone is placed in the charger Low
58. inux proc folder for checking version uptime sockets etc For example you can view the current open TCP sockets on a device by doing the following 1 Enter net tcp into the input box 2 Click Submit Query 26 System Status The open TCP sockets are listed as shown below Diagnostics Memory Usage Available Memory proc net tcp in local address rem address st tx queue 00000000 0050 0000000 0000 OA 00000000 00000000 0017 00000000 0000 OA 00000000 00000000 01 00000000 0000 OA O0000000 070A0A0A 0050 530A0ADA O0SOE Ol 00000000 0050 590 0912 01 00000000 T AQAQA S 5 0910 Ol 00000000 070A0A0A 1003 13 5 l 00000000 0050 590 Ol 00000000 070 0050 590 0900 Ol 00000000 070 0050 S90A0A0A 0911 l O0000000 gu bn ld 2 D PE oO Settings 3416 KB KB 44 rx queue 00000000 00000000 0000000 00000000 06000000 00000000 00000000 00 00 00 tu gt vhen 700000000 90000000 00000000 700000000 00000000 00000000 00606000 00000000 00000000 aoo00000 retrnsmt 00000000 006000000 n 00000000 00000000 00000000 00606000 00000000 00000000 o0000000 P E c o o oc o co oc c o The Settings page lists the setting and configuration paramete
59. ion button followed by D DND 2 Enter your PIN default is 0000 3 Click OK to activate deactivate Action URLs Action URLs are HTTP GET Requests that allow the m9 to interact with web servers or CTI applications Ac tion URLs can be triggered by predefined events such as DND Call Forwarding Hold Transfer etc Provision able action URL setting action setup url enables the base station to notify the configuration server over HTTP once settings provisioning is complete Action URLs Settings for Identity 1 END on DND off Call Forwarding on Call Forwarding off Incoming call Outgoing call On offhook On onhook Missed call On Connected On Disconnected Handset Logged in Handset Logged out Hold call Unhold call Blind transfer Attended transfer http anjanas intem snom de L htto anjanas intem snom de L http anjanas intem snom da C http Fanlanas intem snom de t http anlanas ntem snum de l http anjanas intem snom da C http anjanas intem snom de C http anjanas intem snom de tC http anjanas intem snom da h htto anjanas intem snom de C http anjanas intem snom da C http fanjanas intern snom de F htto anjanas intem snom de F http anjanas intem snom dae F http anjanas intem snom de L http anjanas intem snom de E http anjanas intem snom dae Z TT snom m9 DECT Administrator Guide 18 Appendix Rechargeable Batteries Use only snom bran
60. ions Implanted Pacemakers FORTHE USA Do not use if you have a pacemaker Do not use if you have an implanted pacemaker unless the pacemaker manufacturer s directions expressly permit the use of devices emitting pulsating radio frequency signals Always follow the manufacturer s directions snom m9 DECT Administrator Guide Recommended MINIMUM distance to the handset 20 cm 7 9 Do not carry the handset in a breast pocket Hold the handset to the ear opposite the medical device to minimize the potential for interference urn the handset off immediately if there is any reason to suspect that interference is taking place Hearing Related Do not hold the loudspeaker at the back of the handset against your ear when the phone Is ringing or when speakerphone Is switched on Danger of serious irreversible damage to your hearing If you are wearing a hearing aid please note that the handset may cause an annoying background noise Medical Devices Operation of any equipment emitting radio frequency signals may interfere with the functionality of inadequately shielded medical devices Consult a physician or the manufacturer of the medical device to determine if they are adequately shielded from external RF energy or if you have any other questions concerning this topic Switch off your device in health care facilities when signs posted in these areas instruct you to do so Hospi tals or health care facilities may be using
61. ll to 4567 from the current Identity Example Setups Multiple SIP Accounts with Multiple Handsets 1 Use Identity 1 9 for configuring all available SIP accounts on the base station as shown below Account Settings for Identity 3 Identity active on off Display Name John Smith Account John Smith Registrar mycompany com Outbound Proxy sip ocs mycompany com 5061 Authentication Name mycompanyJohn Smith Password CCC CRB OOS Password repeat Mailbox Sav 2 Click the Handsets tab of each Identity and assign a unique handset IPUI to each Identity Account SIP Audo Handsets Behavior Addressbook 55 Feed LDAP Speed Dial Action URLs Handsets Settings for Identity 1 Please note that intercom calls are only signaled to the first default Handset Handset ID PUT OOFEASA409 3 Each handset should reflect the display name username of the Identity to which it has been assigned John Smith 17 38 Thursday 22 Oct CHist RSS snom m9 DECT Administrator Guide Incoming calls to any of the configured SIP accounts will alert the corresponding handset for that SIP account Outgoing calls from a handset must be placed from the SIP account to which it has been assigned Network Settings To specify the network settings for your system click Network from the left navigation panel Network Settings Phone Name snom m3 Asset ID DHCP aff I
62. llow Call Waiting oan of Identity 8 Identity 9 Maintenance Log Filter TRIN zzi Ine o9 snom m9 DECT Administrator Guide Call Waiting Indication When a new call rings your extension while you are on a current call the phone display will reflect a Call wait ing indication CVVI toward the bottom of the phone display see second image To accept the waiting call 1 Click the Options menu 2 Click Accept to accept the call This places the current call on hold and accepts the waiting call To reject the waiting call 1 Click the Options menu 2 Click Reject to deny the call This rejects the waiting call and continues with the active call a od Accept Call Connected Connected 424 424 12 16 1246 CWE 425 t ca Options Mute Options Mute Cancel 60 Calling and Called Party ID Calling and Called Party ID By default the snom m9 handset displays only the Calling Party ID CLIP This behavior can be altered through the Called Party ID setting Identity gt Behavior gt Show as shown below When this setting is switched on the handset displays both the Calling and Called Party number or name The Number Display Style setting allows users to display the name or number of the calling party as desired Behavior 2 Account SIP Audio Handsets ddressbook RSS Feeds LDAP Speed Dial Action URLs Account Settings for Identity 1
63. llow Call Waiting on off Transfer on Onhook on off Allow Line Switching on off Show Called Party ID on off Calling Line Identification Presentation CLIP chow 7 Hide Calling Line Identification Restriction CLIR 9 Accept Reject Number Display Style Mame 62 Call History Call History Calls lists can be accessed by pressing the CHist soft button as shown below Jahn Smith 08 35 1uesday 03 Hou CHist RSS The CHist button offers three options Missed Received and Dialed calls image A Each option will present a list of contacts image B Once a contact has been selected more options are presented Detail Delete and Save to directory image C Once Detail has been selected the contact s name and number and date time are presented image D Call History Missed Missed _ Missed n B John Smith C Detail p John Smith 550 Oliver Bryson Delete 47 Dialed PRAE 11 00PM Cancel OK Cancel Options Cancel OK Cancel OR Address Book Directory Each SIP identity on the snom m9 can have a unique address book and those address books can be built us ing any or all of the following methods Manually Contacts can be added on a one by one basis detailed below _vCards Contacts be added using vCard 3 0 format via the snom m9 web interface see Page 64 Administrators only snom ONE Address books from snom ONE are automatically added to the m9
64. ments Identity active Set to on Display Name This name will be displayed on the handset e g John Smith Account The user s OCS usermame e g John Smith Registrar The OCS domain e g company com Outbound Proxy The server address e g sip ocs company com Note It is also possible to specify the port and transport layer e g sip ocs company com 5060 transport tcp Use TCP Port 5060 sip ocs company com 5061 transport tls Use TLS Port 5061 Authentication Name Domain name account name e g mycompany John Smith Password Use the password that belongs with the extension snom m9 DECT Administrator Guide 4 Click Handsets then select the handset ID from the Handset ID IPUI dropdown list Click Save Handsets Settings for Identity 1 Please note that intercom calls are only signaled to the first default Handset Handset ID IPUI 4 9 The user s name will be displayed on the phone display This is considered the idle display mn Jahn Smith 09 53 Tuesday 03 Hou CHist VM Repeat these steps for each handset Note Each handset can be assigned up to nine SIP accounts identities When there is only one handset per account that handset will use the same account for incoming and outgoing calls When one handset has been assigned to multiple accounts the same handset will ring whenever a call comes in on any of the SIP accounts for incoming calls
65. n the handset Image A In the ab sence of a real picture a default avatar is displayed image B Ringing Ringing 4 Heidi Grace Kelly 2 Cancel OK Cancel OK Using the Stopwatch The stopwatch allows you to measure the time between activation and deactivation time The format is minutes seconds tenths of a second The timing functions are controlled by the Start and Cancel buttons on the handset Pressing Cancel a second time resets the stopwatch Press the center navigation button followed by 1 Stopvvatch Press Start to begin the time Press Stop to end the time A O wm Press Reset to begin again Using the Calculator The calculator allows you to perform the basic operations of arithmetic 1 Press the center navigation button followed by 1 Calculator 2 Enter the necessary digit s 3 Choose an arithmatic operation using the navigation key as shown below x i i s 1 d 4 Enter digit s 5 Press the right function key for the answer 69 snom m9 DECT Administrator Guide Using the Notepad The notepad allows you to review notes you ve entered into the m9 while on phone calls Once you re on a call do the following 1 Press the left function key Using the navigation wheel navigate to Note Press the center navigation button or the right function key Begin typing To backspace use the left function key When fini
66. not place credit cards or other magnetic storage media near the device because information stored on them may be erased SELV Safety Extra Low Voltage Compliance Safety status of input output connections comply to safety extra low voltage SELV requirements Warning To avoid electric shock do not connect SELV circuits to telephone netvvork voltage TNV cir cuits LAN ports contain SELV circuits and PSTN ports contain TNV circuits Some LAN and PSTN ports both use RJ 45 8P8C connectors Use caution when connecting cables Potentially Explosive Environments Switch off your device when in any area with a potentially explosive atmosphere and obey all signs and instruc tions Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death Switch off the device at refuelling points such as near gas pumps at service stations Observe restrictions on the use of radio equipment in fuel depots storage and distribution areas chemical plants or where blasting operations are in progress Areas with a potentially explosive atmosphere are often but not always clearly marked They include below deck on boats chemical transfer or storage facilities vehicles using liquefied petroleum gas and areas where the air contains chemicals or particles such as grain dust or metal powders Sensitive Electronic Equipment The current state of research concludes that operational DECT phones normally do not adversely affect el
67. o off Offer ICE Son Ooi Proposed Expiry sec 160 v DTMF via SIP INFO loff v Conference URI Configuration Dial plan entries consist of three parts pattern result and flags each of which may be separated by any char acter Typically the characters or are used as field separators n Pattern The pattern field is used to interpret digit sequences that will be used to decide on routing In most cases simplified expressions consisting of literals prefixes and fixed patterns will suffice Literals If you want to match a specific number just enter the exact number e g 911 The literal will be the first match in the expression Prefixes Prefixes allow you to route numbers that begin with identical prefixes through the same trunk For example by specifying the common prefix 9011 in the pattern field all interna tional numbers will be routed through the same trunk To indicate that a prefix is being using an asterisk must be entered after the prefix e g 9011 Fixed patterns If you use an x in a pattern the system will treat it as a wildcard for 0 9 For example 978xxxxxxx will route all calls beginning with the area code 978 through the same trunk Replacement The replacement string is used to convert digit sequences into a dial string for out bound calling It is used in the To header as well as in the Request URI Replacement strings are found in the second part of the dial plan
68. ock icon will be displayed Connected 424 12 16 Options Mute Certificate Authority Setu Custom configured CAs can be viewed by clicking Status gt Network gt Root Certificate Authorities from the snom m9 web interface Additional CAs can be added but you cannot delete select CAs However doing a factory reset from the base will clear all the configured CAs Network Status Parameter Value versi n 9 2 20 Uptime 0 00 08 21 MAC 00 04 13 30 14 67 WLAN DHCP server 10 10 10 202 DHCP eth IP Address 10 10 10 105 DHCP ethi Mebmask 255 255 255 0 DHCP IP Gateway 10 10 10 254 DHCP eth1 STUN Address ONS Server 10 10 10 201 10 10 10 202 DNS Domain Option 66 IFvt Link Local URL f Fvt Other Addresses Root Certificate Authorities beTRUSTed Root CA e thawte Primary Root CA 63 3 UTN USERFirst Nebwork Applications 4 5 Root x3 5 Entrust Certification Authority LIC 23 snom m9 DECT Administrator Guide oystem Status You can see what s going on in the system and with the handsets using the Status links in the left navigation panel of the m9 web interface as shown below once logged into the base station DNS Cache Network Analyzer Diagnostics Settings Status of System The Status link gives you the status of the netvvork including the P address information The registrations show the registration status of each identity and the DECT link shows
69. ols are outlined below DND is activated Call forwarding is activated User has voicemail Alarm has been set Status bar Signal strength Green High Gray Low John Smith Battery charging status Red Critical Handset D Yellow lt 50 charge Green gt 50 charge 2 Call lists 1 31 Missed Thursday 22 Oct Time and date Received Function kev li Dialed CHist VM unction key line Activate the displayed feature VM or RSS b ng th Main menu press center button 177 right function key RSS Really Simple Syndication feeds are used to stream data to the phone Example are displayed on Page 72 46 Idle Screen Display Symbols Navigating the Phone Menus With the phone in idle status press the center navigation key Six different menu options are displayed Office Tools Phone Directory a Settings Preferences Alarm Clock Current function of function key underneath Nav gat ng the Phone To navigate to a menu option 1 Press the center navigation key on the phone 2 To select a menu option press the top bottom right left edge of the navigation wheel indicated in this guide by T4 3 Press the center navigation key again to open the submenu functions 4 Navigate by using 174 5 Make your selection by pressing the center navigation key 6 To cancel or to return to the idle screen press t
70. on SRTP functionality is desired Offer ICE Allows the snom m9 to offer ICE candidates for outgoing calls Microsoft Lync func tionality Dial Plan String See Dial Plans on page 35 Proposed Expiry sec SIP registration expiry in seconds via SIP INFO Enables DTMF for IVR function with SIP INFO method Conference URI URI for server hosted call conference 3 Click Save Assigning Handsets to Extensions This section shows you how to register an extension to the m9 handset instructions for Microsoft Lync 2010 are also provided Registering a handset to an extension is done from the m9 web interface To access the interface the IP address of the base station is required see Page 5 1 Enter the base station s web interface by opening a browser window and entering the IP address of the base station e g http 192 168 4 38 then press Enter 2 Log in using the default login credentials Default user name admin Default password password Important The device will be inaccessible if both the Login Required Welcome to the web interface of the snom m3 Please enter your login information Username admin Password DECT PIN and the Web portal password of the snom m9 are forgotten Under these circumstances the base station can be reverted back to factory default by dialing the recovery code 0000 from any regis tered handset Setting up the Handsets for
71. oudest Use the navigation wheel 4 to move down to the Ringtone Select a ringtone using the navigation wheel gt lt Ten ring tones are available Press OK The calendar entry is now saved and the Calendar menu is played Editing the Appointment 1 2 3 4 5 Press the center navigation button followed by Calendar Click Set The list of calendar entries is displayed Select an entry then click Options Click Edit Edit the entry using the instructions from the previous section a snom m9 DECT Administrator Guide RSS Feeds RSS Really Simple Syndication is a family of standardized web feed formats used to publish blog entries news headlines weather updates and other frequently updated works Users can subscribe to a maximum of ten RSS feeds through the phone user interface and then view them from their snom m9 handset To add RSS feeds click the Identity followed by RSS Feeds as shown below Then specify a name and URL Account SIP Audio Handsets Behavior Addressboo Feeds cur Speed Dial Action URLs RSS Feeds Settings for Identity 1 IT Mews http news feedzila com en us headlines blogs it rss zt OX Technology News http news feedzilla com en us headlines top news technology rss E X CMN http rss cnn com rss edition rss s x New Feed Name URL To read RSS feeds from the handset 1 Press the center navigation button followed by RSS Feeds Of
72. rd user Password repeat Here you can set a user Password string Blank password password Suser Ldap Server address This setting refers to the IP address or domain Blank server name gt DNS name or P address of the LDAP server user idap Port This setting specifies the LDAP server 0 65535 Blank port port In case the setting is not configured the default LDAP port 389 is taken user idap Base This setting specifies the LDAP search String such as Blank base base the distinguished name of the search the following base object which corresponds to the loca o UNIVERSITY tion in the directory from which the LDAP OF NEW search Is requested to begin The search ORLEANS c US base narrows the search scope and de creases directory lookup time If you have multiple organizational units in your directory for example OU Sales in O COMPANY and OU Development in OZ COMPANY but the OU Sales organization never uses AOL AIM you can restrict the lookup to only the OU Development subtree by providing the following search base OU Development O COMPANY user ldap _ Name filter The LDAP name filter is the Standard LDAP fil Blank 40 LDAP Parameter Function Description Valid Value Default user laap number ltero Number filter The LDAP number filter is the search criteria for number look ups The format of the search filter is compliant to the standard
73. ree Speaker 52 DIGG aaa 54 TADS EE RENERE 54 ONS aene NNI mU T 7 55 Forwarding Calls Redirection yy yy yy cece eee eee eee es 56 DO NOMS Hm m 57 Setting the Alarm Clo CK ice ua saray 58 aks Q 050 9 9 e eaa aea aaa aaa aae aaa aas 59 snom m9 DECT Administrator Guide Call Waiting Indication esonedo bti trcs ROTE FIRST RE AEAEE Pd ES TREE EEEE EEEE EEEE EEEE 60 Calling and Called Party ID sss 61 CEP CLR 62 ecl ne ME 000000 000 00000 000000 63 Address Book Directory sss 63 16 1 M m 64 Caller giei 190 67 Using the DIOS EEEE EEEE 69 Using the Calculator nunnan EEEE EEEE EEEE EEEE EEEE EEEE EEEE 69 Using the ene e emen 70 Setting an Appointment Calendar s v s s s cnn 70 ROD PO O C 72 Customizing the 5 73 Je REIR 77 Appendix 79 viii About m9 DECT About m9 DECT The snom m9 is the next generation DECT Digital Enhanced Cordl
74. responds to the last four digits of the MAC address from Step 1 You should see the login screen of the m9 3 Log in using the default username and password admin and password 4 Navigate to the status web page The IP address of the phone is listed as shown below Network Status Parameter Value Version 9 2 49 Uptime 0 00 36 05 MAC 00 04 13 30 10 F2 VLAN DHCP server 92 168 0 1 DHCP eth1 IP Address PP ethi Netmask 555 255 255 0 DHCF eth1 IP Gateway 192 168 0 1 DHCP ethi STUN Address Note The IPv6 interface requires an upgraded Linux Kernel on the device If the IPv6 interface is not working upgrade the device to the latest Linux Kernel which can be found at http provisioning snom com download fw m9 os bin Setting up the Handsets for Use Registering the Handsets to the Base 1 Press o red phone key The display will say Searching for Base Once the handset has found the base station it will display the PIN prompt 2 Enter the default PIN of 0000 3 Press OK Setting up the Handsets for Use Note f the handset fails to register automatically a manual registration can also be performed Instruc tions are as follows i 1 Press the center navigation button followed by XE Handset Register handset Base 1 2 Enter your PIN and press OK to register the handset Once the handset has registered with the base the idle screen is displayed 17 38 Thursday 22
75. riority to outbound packets containing the speci fied VLAN ID VID Possible values range from O to 7 Provisioning Server This field takes an auto configuration URL links to a configuration XML file Settings refresh timer This field indicates the number of seconds after which the m9 will refresh its settings from the setting server periodically 0 don t refresh SIP client port Allows the m9 to bind the device to a fixed SIP UDP port e g 5060 By default the m9 selects a random UDP port for SIP signaling RTP Type of Service ToS Diffserv Enables the m9 to support quality of service QoS for RTP traf fic in the network via Diffserv SIP Type of Service ToS Diffserv Enables the m9 to support quality of service QoS for SIP traffic in the network via Diffserv Allow Check Sync Allows reboot re sync with SIP NOTIFY STUN server STUN Simple Traversal of UDP through NAT server and port STUN refresh interval in seconds Interval for STUN refresh NAT Traversal NAT is typically used by a router or firewall to allow devices that are on a LAN Local Area Network and have private IP addresses to share a single public IP address To maintain the session the NAT ed snom m9 behind the firewall must keep sending messages to keep the session open These messages are called NAT Keep Alive messages The snom m9 provides the following provisionable settings for NAT Keep Alive OULDOUNG method Grii or
76. rity MAC 00 04 13 30 10 F2 DECT VLAN Add Feature DHCP server 192 168 0 1 DHCP eth1 IP Address 192 168 0 39 DHCP eth1 5 Netmask 255 255 255 0 DHCP eth1 identity 2 IP Gatevvay 192 168 0 1 DHCP eth1 Identity 3 STUN Address 192 168 0 39 3349 Identity 4 DNS Server identity 5 ONS s Option 66 identity 6 IPv6 Link Local URL fe80 204 13ff fe 30 10f2 identity 7 IPv6 Other Addresses identity 8 Identity 9 Maintenance me 929 ena Root Certificate Authorities 1 Snom Technology AG CA Status Status Client Certificates Each snom m9 base station comes equipped with a unique X 509 certificate signed by snom CA Certificate 214 General Certification Path Certificate Information This certificate cannot be verified up to a trusted certification authority Device MAC Based Issued to 000413301487 Client Certificate Root derived Intermediate CA Issued by Snom Phone 1 Valid from 3 1 2010 ta 1 19 2038 retell Certificate Lx JI 19 snom m9 DECT Administrator Guide These client certificates are used by the snom m9 to provide servers proof of identity based on the MAC address and to generate private key based signatures Client certificates allow an SSL TLS server to verify the identity of a connecting client The verifying server can be co located within a SIP server or a configuration server or it can be an independent network enti
77. rning Use only the batteries approved by snom technology as this may lead to leak age fire explosion or other dangerous situations Use the battery only for its intended purpose Do not short circuit the battery Short circuiting the terminals may damage the battery or the connecting object Do NOT use a damaged charger or battery Using a damaged battery may cause it to explode Handset Preparation The base station chargers handsets power adapters and cables are designed for indoor installation with a temperature range between 5 C and 45 C 41 F and 113 F They are not intended for outdoor installa tion 1 Lift off the battery cover image A 2 Insert the battery pack with the electrodes in the top left corner Replace the cover image B Note Do not place or store the battery whether inside or outside the handset in the immediate vicinity of open fire or other heat sources Leaving the battery in hot or cold places will reduce its capacity and lifetime For short term storage store batteries in a dry location with low humidity no corrosive gases and at a temperature range of 20 C to 45 C 4 F to 113 F For long term storage store at tem perature ranges between 10 C and 30 C 50 F to 86 F 3 Connect the 5 9 V power supply of the charger to the wall outlet then connect it to the charger 4 Place the handset into the charging cradle image C
78. rs 1 m BE AR E mail Meeting More Card Current View Communicate Search Contacts Ctrl E Jerry Brown Comnany A Cindy Chase Cnmnanv A Select all the contacts by holding down the shift key then right click and copy Cindy Chase Company B Paste them into a folder Contacts E amp Jerry Brown vcf 2 8 2011 4 58 PM vCard File 2KB G5 Cindy Chase vcf 2 8 2011 4 53 PM vCard File 2KB s BJ Rachel Reed vcf 2 8 2011 4 58 PM vCard File 2KB E Ea John Smith vcf 2 8 2011 4 58 PM vCard File 2KB iz 65 snom m9 DECT Administrator Guide 5 To upload the files to the m9 web interface log in to the interface click the identity click Addressbook then Browse as shown below Locate the file then click Upload Repeat this step for each vcf file you would like to upload VCARD s Upload Please specify a VCARD file vci I Final snom_M9 Contacts Cindy Chase vcf B 6 Once each vcf file has been uploaded click the link shown below to merge all contacts into one file Setup Network E R Time Language Addressbook Settings for Identity 1 security DECT Click hereto save all phonebook entries in one VCARD file Add Feature 7 Open the file with Notepad or save it to a folder so that it can be used later on for other handsets Opening contacts vcf X You have chosen to open amp contacts vcf which is a vCard File from http 192 168
79. rs of the snom m9 base station Settings can be stored as an XML file and exported for duplication provisioning Settings Click hereto save the settings in XML format xml versionz 1 0 encoding utf 8 7 gt lt setings gt lt phone settings gt advertisement url perm RW gt http www snom com en addon lt advertisement_url gt allow check sync perm RW false lt allow_check_sync gt zasset id perm RW lt base_name perm RW gt snom m9 lt base name gt cbase pinperm RW hase pin cert policy perm2 RW codeci name perm RW idx 1 1 codecl name codeci name perm RW idx 2 1z codeci name codeci name perm RW idx 37 1 codeci name codeci name perm RW idx 4 gt 1 lt codec1_name gt codeci name perm RW idx 5 gt 1 lt codec1_name gt 27 snom m9 DECT Administrator Guide Base Station Firmware Update HTTP Firmware Update Before you can update the firmware from the m9 web interface you will need to retrieve the software from the snom wiki provisioning snom com 1 Goto http wiki snom com and click Firmware Guide as shown below Documentation Data Sheets Manuals Quick Start Guides anoma870 snom821 Firmware snom 0 snom PAl snom OCS snom3x0 V amp VT V8 snom m3 snom m3 snam m Update Guide Firmware Version 9 3 Right click the link and cop
80. rt provided by DNS SRV lookup This signaling is used between the base station and the IPBX so it must also support these protocols to pro tect the conversation between the base station and the handset Media Encryption For media encryption the snom m9 relies on RFC 3711 SRTP for Packet Encryption and Internet draft draft ietf mmusic sdescriptions 12 for Key Exchange The Key Exchange protocol allows the snom m9 to exchange RTP Keying information with its peer in SIP signaling messages when a call is placed or answered This ex changed information is then used to establish an encrypted audio stream between the snom m9 and its peer Media encryption can be switched on using the RTP Encryption setting This setting toggles between SAVP AVP In summary TLS encrypts the signalling or call setup and teardown messages and SRTP encrypts and protects the audio steam or voice packets Home Account SIP Audio Handsets Behavior Addressbook RSS Feeds LDAP Speed Dial Action URLs Setup SIP ings for Identity 1 Hetwork Server Type pbxnsip PBX Times Language Security e Country code e g 1 49 Add Feature Area code e g 978 30 Proposed Expiry sec 3600 x Identity 3 DTMF via SIP INFO off Identity 4 Identity 5 Identity 6 Identity 7 Conference URI 22 Security Secure call status is indicated on the snom m9 handset If the phone successfully registered a TLS SRTP ses sion the closed padl
81. s for incoming calls Configuration details are outlined in Table 3 LDAP Settings for Identity 1 Use LDAP for Address Book on off Username Bob Reed Password IIIIIIIITI Password repeat DIIIIIIIII Server Address Port 389 Base ou people dc intern dc snom Name Filter cn 4 sn 5 Number Filter amp telephoneNumber 5 sn Max Hits b Name Attributes Number Attributes Mobile telephone number Display Name socn Country code e g 1 49 Area code e g 978 30 Lookup for Incoming Call un o oB snom m9 DECT Administrator Guide Table 3 LDAP Parameters and Values name fil ter search criteria for name look ups The format of the search filter is compliant to the stan dard string representations of LDAP search filters RFC 2254 The name prefix for search entered by the user is represented by the 00 symbol in the filter ters e g amp sn telephoneNum ber Parameter Function Description Valid Value Default user ldap _ Enable LDAP If enabled LDAP will be used on off off outgoing otherwise the normal vCard phone book will phonebook be used user ldap_ Username Here you can set a user name to String to be used Blank username know what LDAP contacts are related to this user user Password Here you can set a user password Password string Blank passwo
82. same steps can be used to activate a wakeup call 58 Intercom Intercom Intercom is used to talk to other handsets on the same base station just by dialing the extension e g 40 However the handsets cannot be registered to the same extension Each handset must have its own extension if you want to intercom between the handsets 1 Press left cursor on phone or press the center navigation button followed by ft 2 Select handset to call or press OK HH 0 Internal ralli Page All John Smith John Smith Oliver Bryson 17 38 Handset 4 Thursday 22 Oct ENERET DS Handset 6 Cancel OK CHist RSS Intercom Auto Answer SIP Activating Intercom Incoming for a SIP Identity enables the associated snom m9 Handset to automatically ac cept incoming calls The Intercom feature requires SIP Alert Info functionality from the calling party 1 Enter a star code prefix into the Intercom Starcode Prefix field Parties called with this prefix will receive intercom calls setup Account SIP Audio Hand s Behavior Alldressbook RSSFeeds LDAP Speed Disl Action URLs Hetwork Time Language Account Settings for Identity 2 Security D Eog Call forwarding mode Never Identity 1 Call forwarding number Identity 2 Call forwarding timeout 10 Seconds Identity 3 identity 4 Ear Protection C of Identity 5 Intercom Starcode Prefix 90 Intercom Incoming C of A
83. se an area code all the time 110 917 54 00 16 Vd To call a complete URI This is a little bit more difficult because of the number of allowed characters in the user name The following characters can be a base for such a dial plan entry 1 La zAzz0 06 0 7 2 sips Xll 37 snom m9 DECT Administrator Guide Goal Pattern and Result To use leading zeros If a number starts with 9 and has at least 8 further digits then use a leading zero 9 I0959 19 yo 09 Vd If a number has 2 digits don t use a leading zero When more than 2 digits use the leading zero 0 9 3 3 9 stp O X18 Nd To separate star codes from standard numbers oometimes a dial plan is needed to add a leading O to an out going number not starting with O e g 3039833104 so that it will be dialed as 03039833104 but you want to make sure that if the number were 03039833104 that it s not converted to 003039833104 When this is the case you could use the follow ing string for this purpose 11 911 2 10791 6 S lsip 0 1 2 d But if a star code is followed by a destination e g 7939833452 it is not desired to convert it to 07939833452 because the PBX is expected to get the whole string and use it accordingly Hence we can concatenate a plan to the one above to make provision for such exceptions S sapa s Leva T199 112 41
84. shed press OK The message will be saved to the m9 notepad o a e O m To receive the note press the center navigation button followed by L4 Notepad The message will be displayed Setting an Appointment Calendar Setting the Appointment Important The date and time must already be set see Page 49 4 1 Press the center nav gat on button follovved by Calendar 2 Select a date using the navigation wheel Previous months Left n Right Later months Press Set right function key Select New ltem then press OK Enter a subject e g Sales Meeting then press OK mu x n Enter a note if you vvish e g Bring nevv sales leads then press OK 10 Setting an Appointment Calendar 7 In the Property menu select the frequency with which you d like to be notified of this event then click OK Property Deactivate Once Daily Weekly Monthly Yearly 0 OO 0 010 Depending on the frequency that is chosen additional information 15 required For example if you choose Weekly a day of the week and the time of day is required Once Date 23 11 10 Time oxu Daily Monthly Time 22 48 Day 23 Cancel Time 22 48 Weekly Yearly Week 7 Month 11 Cancel Time 99 48 Cancel Day 93 11 10 Time 22 48 Cancel OK Cancel OK Figure 1 Frequency of Notification 12 Decide upon a volume The volume ranges from 1 to 6 from most quiet to l
85. snom de user host zuser outbound perm RW idx 1 5sip 192 168 0 121 user outbound zuser ipui perm RW idx 1 5005 30 840 zuser name perm RW idxe 1 7 100 user name ectelnet_enabled perms gt true lt telnet_enabled gt lt phone settings gt lt settings gt Settings XML File The firmware settings file links to the snom m9 base station firmware the file pointed to in the link contains the base and handset firmware bundle lt xml version 1 0 encoding 6 75 chirmware settings gt efirmware perm gt hitps 10 10 10 89 m9 9 2 45 a bin lt firmware gt lt firmware settings gt Firmware XML File 33 snom m9 DECT Administrator Guide Address Book Provisioning with XML Using XML files for the address book allows you to upload contacts into the snom m9 base station Following is an example XML based address book for the snom m9 lt xml version 1 0 encoding utf 8 z lt tbook ez 21 lt item context Tline1 fav false zname Kim Clyde name znumberz96 numbear z znumber typezsip number typez s items lt Item context linei fav false zname Iris Flint z name znumberz961 number z znumber typezsip number typez aitem lt item context line1 type fav false znameztColin Kline name znumberz962 numberz lt number_type gt sip lt number_type gt aitem z lt Item context line2
86. t Security 2 From the Certificate Policy dropdown select Don t validate certificates Home security Settings Setup Admin Login Account admin Network Password Times Language Password repeat JIIITIITI security DECT PIN 4 digits TIT Add Feature PIM repeat Identity 1 Identity 2 Certificate Policy Validate all certificates Identity 3 Serin Teeni er Validate all certificates l Identity 4 Validate only certificates on web services Identity 5 HTTP server port e g 80 Don t validate certificates Identity 6 HTTPS server port e g 443 443 Identity 7 Identity 8 Identity 9 HTTP Client Password UAIIIIIIII Maintenance Log Filter HTTP Client User HTTP Client Password repeat 9eeeeseeses HTTP Proxy User Security Note The snom m9 is also able to present its X 509 Certificate for Client Identity Verification CIV a critical risk mitigation measure that gives all participants confidence about who they are dealing with For the Client Server verification to function the validation server must have a valid certificate with a domain name as the CN Also the same domain name must be provided to the snom m9 as the SIP server or auto configuration server To view the trusted root CAs on the base click Status gt Network Network Reqistration DECT Home Setup in Parameter Value n Version 9 2 33 iir Uptime 42 07 14 00 Secu
87. ture network traffic on the snom m9 base station Captured files can be viewed in packet capture tools such as Wireshark which is a free open source packet capturing and analysis tool www wireshark org You would use this for troubleshooting network or call quality issues 1 n order to manually capture traffic on the snom m9 click the Start button Note The PCAP on Bootup function automatically turns on packet capture on bootup 2b snom m9 DECT Administrator Guide 2 After the desired amount of time click the Stop button to end the packet capturing Network Analyzer To see whatis going on on the network level you can generate PCAP files on this page These files can be read with various network tools for example vvireshark To start recording press the start button and to stop press the stop button Please remember that the data is stored in a circular buffer to avoid overflow and that the recording may have a negative impact on the phone s performance PCAP onBootup on off Click here to save current pcap trace 0 packets 0 octets 3 To open the capture file in a packet capturing tool click the here link at the bottom of the Network Analyzer page Diagnostics The Diagnostics link displays memory usage Diagnostics Memory Usase Available Memory 5460 KB KB 0 24 File System Access Enter proc filename e g memirfu It also provides access to the L
88. ty This mechanism of identity verification also eliminates the need for standard authentication mechanisms such as username pass word authentication Authentication Provisioning Server provisioning mycompany com pr m9 Base Station Set up TLS connections SS meme mmy e a Say an m na _ ae m ssl pl Seems o e un uu un m psi mm sx psi ssi 5 mmm mmm ssl m K Encrypted connection 20 Security The client certificate of the snom m9 can also be customized by provisioning a custom client certificate private key To provision a customized client certificate and private key to the snom m9 encapsulate the lt cert gt and lt key gt tags within a lt certificates gt XML tag as shown below v xml version 1 0 encoding utf 8 xcertificates lt cert gt Custom client certificate HIICezCCAeQCAOEwDOYJEOZIhvcHAQEFBQA wgYUxCZAJBGNVBAYTAKBRFHMQSwDQOYD VOOIEwZCZXJSal4xDzANBGNVBAcTBkJlcmxpbjEBMBEGAIUEChHSUZS5vbSBUZWNO bmS9sbzd5IEFHHRUwEwYDVOODEwxTbmStIFBobzS5lIDEXxIDAeBgkdqhkicSw BCQEl EXNI1Y3VyaxR5QHNubz uY2S9StMBAXDTASMDKXxNDEyMDcINFOXDTHMA4MDExODIZNTEKi1 OVouwgYUxCzAJBGNVBAYTAKRFMRUwEwYDVOODEwwwMDAOMTHzHDAzHTkxDzANBGNV BAcTBkJl1cmxpbjEbMBKkGA1
89. ty 5 Identity 6 identity 7 identity 8 Identity 9 Maintenance Log Filter Click Identity from the left panel Click Behavior as shown below Choose a Call forwarding mode from the Call forwarding mode dropdown Enter a forwarding destination into the Call forwarding number dropdown From the Call forwarding timeout dropdown select a timeout Account SIP Audio Hendsels Behavior ddressbook RSS Feeds LDAP Speed Dial Action URLs Account Settings for Identity 1 DND C on off Call forwarding mode On Busy Call forwarding number 9781234567 Call forwarding timeout 10 Seconds Ear Protection C on off Timeout Intercom Starcode Prefix 90 Intercom Incoming Con off Allow Call Waiting on C off 56 Do Not Disturb The forwarding status is indicated on the handset John smith 08 31 Tuesday 03 Hau CHist RSS Do Not Disturb Activating DND will reject all incoming calls for the SIP Identity and its associated handset will not be alerted 1 Click Identity from the left panel 2 Click Behavior as shown below 3 Set DND to on Home Account SIP Audio Hand 7 Addressbook RSS Feeds LDAP Speed Dial Action URLs Account Settings for Identity 1 Network DND Setup on C off Time Language Call forwarding Never Security DECT Call forwarding number 9781234567 Add Feature Call forwarding timeout 10 Seconds Ear Protection Con
90. ware update takes approximately 5 minutes x 4 For future firmware updates select Handset Reset X Handset Handset Reset Note Up to four handsets can be updated in parallel Firmware Update via USB Port Handsets can also be upgraded via the USB port located underneath the battery cover USB Universal Serial Bus is a standard cable connection interface on personal computers and consumer electronics USB ports allow standalone electronic devices to be connected via cables to a computer or to each other USB can connect peripherals such as mice keyboards digital cameras phones printers personal media players flash drives network adapters and external hard drives 1 Tolocate the USB port on the handset remove the battery cover 2 Connect a USB cable to the PC and plug the other end into the USB receptacle on the handset 30 Handset Firmware Update As Windows displays New Hardware Found note the COM port assigned to the handset EL Driver Software Installation 7 X Prolific USB to Serial Comm Port COM5 installed Prolific USB to Serial Comm Port 5 d Ready to use Before you can connect to the snom m9 handset you need to download the snom m9 Update Tool Download it at http provisioning snom com m9 snomm9UpdateTool zip available only in Windows Once downloaded extract the ZIP file then run the executable In the COM ports dropdown select or enter the assigned CO
91. y the link location Standard Version Base Station 9 2 54 a Handset PTCL14120110201 Languages English German French Spanish Italian Download Link http provisioning snom com download fw m9 9 7 54 a hin 22 ee ee Open Link in New Windo Open Link in New Tab R Send Link 28 Base Station Firmware Update 4 6 Log into the m9 web interface and click Maintenance and paste the link as shown below software Update Please provide the link to the firmware binary and use the Update button to upgrade the software of the device You may use tftp or http URL for the firmware e g http firmware snom com m3 latest bin please note the scheme at the beginning of the URL After upgrading the software you need to reboot the device http provisioning snom com download fw m8 8 2 54 a bin Click Update The update status is indicated on the Web Interface Software Update Please provide the link to the firmware binary and use the Update button to upgrade the software of the a You may us e or http URL for the firmware e g http firmware snom com m9latest bin ae te the scheme at eginning of the URL After upgrading the software you need to reboot the devi A The upload was successful Please reboot the device Click Reboot TFIP Firmware Update 5 amp P 7 Install a TFTP Server e g Tftod32 or check to see whether your IPBX has one built in

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