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Wake-Up Announcer - Synectix adding value to your communications

1. a wake up call and when the wake up call is made to the guest room at the appointed time The unit has a total of 4 minutes of recording space out of which 3 minutes is used for default messages and 1 minute of voice recording space is available to the user for the actual wakeup message The Wake up Announcer also has a music input While recording the main greeting a music source may be connected through this input to have background music while the main greeting is played back Status lamps show the current operating status of the unit When the Wake up Announcer is powered on the green colored POWER lamp blinks a few times rapidly glows steady for 1 second and then flashes on off indicating normal operation The OFF HOOK lamp starts glowing as soon as an incoming call is answered and remains on as long as that port is off hook The RECORD lamp glows while the port is recording a voice message A standard USOC RJ 11 phone jack is used to connect the Wake up Announcer to the hotel s PBX as an extension The power input is through a DC power socket and the unit will work reliably for any AC or DC input voltages in the range of 9 to 12 volts The Wake up Announcer may be wall mounted or kept on the tabletop The unit has wall mounting eyelets on the bottom of the unit The distance between the center points of the mounting screws should be 3 0 inches The Wake up Announcer has a Volume Level adjust control on the rear panel of the unit
2. comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This eguipment generates uses and can radiate radio freguency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced technician for help You are cautioned that any changes or modifications not expressly approved in this manual could void your authority to operate this equipment Caution This unit should not be connected to or installed directly on a PSTN or any other Public Government or Private Telecommunication Network which is in violation of any certification or Registration requirements of any State or Central Law or Act or is in contravention of any of the provisions
3. entered the unit prompts the message This entry is invalid Wake up Announcer E Program 202 To listen to the currently programmed value You will hear Two Zero Two 0 6 sec silence Three Program 103 Prompt Room or Extension When a guest calls in to the unit to set a Wake up Call the unit answers with the message Please enter room number This may be changed to announce as Please enter extension number where the actual phone extension number does not match the room number in a hotel Enter 103 n where n 00r1 Default value 0 Room Enter 1 if you want the unit to announce Extension number instead of Room number Length of entry fixed 1 digit If any value other than 0 or 1 is entered the unit prompts the message This entry is invalid Program 203 To listen to the currently programmed value You will hear Two Zero Three 0 6 sec silence Zero Program 104 Number of rings for No Answer When the unit calls a guest room at the set wake up time it waits a pre programmed number of rings to decide that there is no answer from that guest room This value may be set between 4 and 9 rings Enter 104 n where n 4 to 9 rings If is entered the unit will prompt the message This entry is invalid Wake up Announcer i Default value 4 Length of entry fixed 1 digit Program 204 To listen to the current value for the Number of rings for No Answer Yo
4. of the local regulations All direct indirect and consequential liabilities arising out of the failure to comply with the above instruction is the sole responsibility of the user only and the manufacturer or dealer distributor is in no way be liable for any claims or damages Limited Warranty See the Limited Warranty Card supplied along with this unit for details Shipping the unit for repairs during or after the warranty period Before shipping ensure that the product is packed in either the original shipping carton or in a well padded heavy duty corrugated box to prevent damage to the unit in transit Enclose a copy of your sales invoice proof of purchase and ship the unit freight prepaid and insured for a replacement value 14
5. saying for example Wake up call deleted for Room number 402 and also sends a confirmation message to be printed on a Serial Printer If you try to cancel the wake up call for a room number for which no wake up call has been set you will hear the prompt No wake up call set for room number 402 A maximum of 64 rooms may set a wake up call at any time At the set wake up time the unit calls the room and plays the wake up greeting if the guest answers the call If the room is busy or if there is no answer the unit deletes the wake up entry In each of the cases the unit sends a confirmation message to the printer Wake up Announcer EE 5 Installation Unpack the unit from its shipping carton and check that all the materials have been received in good condition Any damages or shortfalls must be reported immediately to the distributor from whom the purchase was made Your Wake Up Announcer shipping carton must contain the following The Wake up Announcer Unit User Manual Wall Adapter Modular cable Serial Printer cable Select a suitable location for the Wake up Announcer to be placed it may be wall mounted or kept on the tabletop A suitable location should have one or two phone extension sockets and a power socket close by should be easily accessible for any service or maintenance work Plug in the Wall Power adapter into the Power socket and insert the other end into the Power input connector on the Wake up Announ
6. two consecutive messages Note The difference between Program numbers 400 499 and 500 599 is that in 400 499 the unit remains Off hook and the prompts must be fed through the telephone line either by speaking into the phone directly or by using the special PC to phone adaptor when the prompt file is played on the PC and the unit is in a remote location In Program 500 599 the unit goes On hook and the input is through the Music In socket on the rear panel Hence 500 599 may be used only when the unit is located physically close to the PC playing the prompt files 11 Wake up Announcer The 500 599 programs are expected to give a better guality recording of the prompts since the noise and bandwidth limitations of the Telephone line are not present as in the case of Program numbers 500 599 Program 999 Store all default values in the non volatile memory This program will take about 3 seconds to execute any digits entered during this period will be ignored Hence wait until the Enter Program number prompt is heard before pressing any more digits 12 Wake up Announcer Default prompts 1 Zero 34 Thirtythree 67 Extension number 2 One 35 Thirty four 68 AM 3 Two 36 Thirty five 69 PM 4 Three 37 Thirtysix 70 Good Morning 5 Four 38 Thirtyseven 71 Good Evening 6 Five 39 Thirtyeight
7. 72 Good Afternoon 7 Six 40 Thirty nine 73 Sunday 8 Seven 41 Forty 74 Monday 9 Eight 42 Fortyone 75 Tuesday 10 Nine 43 Fortytwo 76 Wednesday 11 Ten 44 Fortythree 77 Thursday 12 Eleven 45 Fortyfour 78 Friday 13 Twelve 46 Forty five 79 Saturday 14 Thirteen 47 Forty six 80 January 15 Fourteen 48 Forty seven 81 February 16 Fifteen 49 Fortyeight 82 March 17 Sixteen 50 Fortynine 83 April 18 Seventeen 51 Fifty 84 May 19 Eighteen 52 Fiftyone 85 June 20 Nineteen 53 Fifty two 86 July 21 Twenty 54 Fifty three 87 August 22 Twenty one 55 Fifty four 88 September 23 Twenty two 56 Fifty five 89 October 24 Twenty three 57 Fifty six 90 November 25 Twentyfour 58 Fiftyseven 91 December 26 Twentyfive 59 Fiftyeight 92 Thetime now is Press 1 to set wake up 27 Twenty six 60 Fiftynine 93 call Press 2 to delete Wake up call 28 Twentyseven 61 os 94 Wake up call deleted 29 Twenty eight 62 acetal R 95 No wake up call set for Please enter Time Memory full no further 30 Twenty nine 63 in 4 digit 24 hour 96 wake up call entries are format possible 31 Thirty 64 Ji up palet 97 This entry is invalid 32 Thirty one 65 For 98 Enter program number 33 Thirty two 66 Room no 99 Main greeting 13 Wake up Announcer Statutory Information FCC Information This eguipment has been tested and found to
8. Wake up Announcer Synect x Wake up Announcer Wake up Announcer USER MANUAL Wake up Announcer Wake Up Announcer User Manual Edition January 2012 Synectix LLC 291 A Pepes Farm Road Milford CT 06460 www synectix net Wake up Announcer Table of Contents GeherakFeaies seas ez eae cence z syna cda osa ent once 4 To set cancel Wake Up Call ses z5 x aa speed ena eee KEE 5 lA Stallati Masen aie tid te ooo k Sro ka ooo Modo Sale 6 Functional Check ss3x eds ud ua ee es trad vaies EE Kind ala dok oky 6 Programming the UN ozxacena esta shen dvad vasa zad UsUe es 7 List of available programS ax sss vices cceee never en KPE ANNE VAK KENA 8 Dea prompts nisrani aa ls Gace des ea s Samo eee aka da ud a 13 Statutory Information vsecse vec cneiweesese eee vadevtee ce cutee deseeeeeee were 14 Wake up Announcer EE General Features The Wake up Announcer is a peripheral for the Hotel Motel PBX which provides automated wake up call services for the hotel guests Guests staying at the hotel calls the number to which the Wake up Announcer is connected enters his her guest room number to set up a Wake up call for any desired time forthe next 24 hours At the set wake up time the unit calls the guest room and plays a recorded message to the guest when the call is answered The unit may be connected to a Serial printer to print the status messages which are sent to the printer whenever a guest sets or deletes
9. cer Switch on the power to the unit The Power lamp on the unit should flash rapidly for about 2 seconds then remain steady for a second and then continue to flash once a second indicating that it is now in normal operation Insert the modular connector in the line jack on the unit and insert the other end into the wall extension socket Sometimes when the power is first applied or when the phone cord is inserted the Power lamp may glow steadily for about 5 seconds before returning to the slow On Off flashing state This is normal and need not cause any concern You are now ready to do a Functional Check of the unit and then put it into operation Functional Check After the Installation has been completed satisfactorily you will need to carry out a few preliminary checks before putting the unit into operation Ascertain the extension number of the Wake up Announcer and call into it from another extension The unit should pick up the call after the second ring and start playing the opening message If the Wake up Announcer does not pick up the call by the second ring observe Wake up Announcer E s ee whether the Power lamp on the unit is steady or flashing If it is still flashing it means that the unit is not getting any RING signal Check the extension into which the Wake up Announcer is plugged in it may be faulty or you may be calling some other extension number If the unit does not pick up the call even after 16 rings
10. for adjusting the output level of the voice message played back to the caller It does not need any batteries to retain its Voice Messages or the Program Parameters since both are stored in Non volatile memory Wake up Announcer E U U MM The Wake up Announcer is a Plug n play product which can be put to use with a minimum of programming It comes with default parameters and default voice messages programmed in the unit and is completely remote programmable To set cancel wake up call From the Guest Room phone call the wake up unit and wait for the unit to answer the call You will hear the opening message Please enter room number Once you enter your room number the unit prompts with Press 1 to set wake up call press 2 to delete wake up call Press 1 if you want to set a new wake up call or press 2 if you want to cancel a wake up call set earlier If you press 1 the unit prompts with Please enter time in 4 digit 24 hour format Once you enter a valid time the unit plays back the confirmation message saying for example Wake up call set at 0730 for Room number 402 and also sends a confirmation message to be printed on a Serial Printer attached to the serial port of the unit If a wake up call has already been set for the same room number earlier the previous wake up time set for that room is over written with the new time If you press 2 to cancel a wake up call the unit plays back the confirmation message
11. message Press 12345 to enter the Programming mode Press to exit programming mode Serial Port The serial port uses the default baud rate of 9600 N 8 1 The serial port may be connected to a Serial printer or to a Serial to Ethernet converter and the confirmation messages may be viewed on a PC monitor or printed on a Network printer Wake up Announcer List of available programs ar Default Program Program description value 101 201 Change the existing password 12345 102 202 Extension Length 3 103 203 Select Room 0 or Extension 1 0 104 204 No of rings for No Answer 5 105 205 Set Real Time clock 106 206 Record Wakeup greeting 300 399 Listen to default prompts 400 499 Record all prompts through phone line 500 599 Record all prompts through PC 999 Set all default values Program 101 To program anew 5 digit password Enter 101 nnnnn nnnnn is the new password that you want to set The password may include the digits 0 to 9 but not or as a digit Length of entry fixed 5 digits Default password 12345 Program 201 To listen to the currently programmed password You will hear Two Zero One 0 6 sec silence One Two Three Four Five Program 102 Extension length Set the extension length for all the rooms extensions in the property Enter 102 n where n 2 or3 or 4 Default value 3 If any value less than 2 or more than 4 is
12. most likely the ringing signal received from the PBX is faulty Once the unit picks up and answers the call listen to the voice message and adjust the output level if necessary As long as the unit remains off hook the OFF HOOK lamp will be glowing steadily Go into the programming mode and run program 999 to set all default values and then set all the other parameters to suit your site Programming the Unit The Wake up Announcer is shipped from the factory with default settings which should be good enough to work in most installations However some site specific parameters may need to be programmed before the unit is put into operation The unit has a built in set of voice prompts which are used to guide the user during programming and also to ascertain the currently programmed values in the system The unit is fully remote programmable The user may program and check all of the values as well as record the main greeting from any remote location by calling into the unit from a standard touch tone phone instrument The default parameters have been designed to work straight away for most of the installations Although the user is permitted to re record any of the prompts it must be noted that the default prompts once recorded over cannot be retrieved To enter the Programming Mode Call in to the Wake up Announcer by dialing the extension to which it is connected The unit will pick up the call and start playing the opening
13. t it is ready to accept the next input 10 Wake up Announcer Program 300 301 399 Listen to default prompts You may listen to all the voice messages including all the default prompts and the main greeting stored in the unit or any particular prompt of your choice The default prompt list is given at the end of this manual Enter 300 to listen to all the voice messages one after the other Enter 301 to 399 to listen to a particular prompt These programs will play back the individual messages that are stored in the unit For example Program 823 will play back prompt 23 Program 399 plays back the main greeting Program 400 401 499 Record default prompts Through phone line remote recording You may record any of the default prompts remotely using this program To record all Default prompts one after the other use Program number 400 A silence of 3 seconds the 4 tone and 0 6 sec of silence must be used to separate two consecutive messages Program 500 501 599 Record All Greetings through PC All the default prompts may be recorded by playing a voice file on the PC and fed into the unit through the Music Audio input of the unit Under this program the unit goes on hook after the program number is entered To record all Default prompts one after the other use Program number 500 The unit goes on hook after the program number is entered A silence of 3 seconds the tone and 0 6 sec of silence must be used to separate
14. u will hear Two Zero Four 0 6 sec silence four Program 105 Set Real Time Clock Set REAL TIME CLOCK Date Time and the Day of the week The unit has a Battery backed Real Time Clock which is accurate to about 5 minutes in a year To set the time enter 105 YY MM DD WW HH MM where YY is the Year in two digit format MM is the Month from 01 to 12 DD is the day from 01 to 31 WW is the day of the week Monday 01 Saturday 06 Sunday 07 HH is the hours in 24 hour format 00 to 23 and MM is minutes 00 to 59 If an Invalid value is entered the unit prompts the message This entry is invalid Program 205 Listen to current Date and Time For example if the time is 7 45 am on Monday 4 10 2010 the unit prompts Two Zero Five 0 6 sec silence Seven Forty Five AM Monday October Four Two Zero One zero Program 106 To record the main greeting Wake up Announcer has a default wake up greeting already recorded in it To record your message over this default greeting do as follows Enter 106 You will hear a long tone Begin speaking after the tone Press to terminate the recording The greeting may be recorded up to the end of the available recording space Once a new greeting is recorded restoring the factory default settings cannot retrieve the default greeting Program 206 To listen to Wake up greeting After the greeting is played back the unit will prompt with Enter program number indicating tha

Wake-Up Announcer - Synectix adding value to your communications

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