PHILIPS/SAECO WARRANTY CERTIFICATE SOUTH AFRICA
Contents
1. support2. PHILIPS SAECO WARRANTY CERTIFICATE SOUTH AFRICA Congratulations on the purchase of your PHILPS SAECO appliance This limited Warranty is only for PHILPS SAECO machines sold within South Africa supplied by Philips South Africa Pty Ltd to local retailers and in compliance with the South African Consumer Protection Act 68 of 2008 CPA By purchasing this household appliance you have acquired specific warranty rights regulated and in conformance with the CPA as follows 1 This warranty is valid for 1 year from date appliance was purchased Proof of purchase must be rendered to validate warranty coverage 2 Philips Saeco will via its appointed Authorised Service Centres ASC remedy any defects detected in the appliance at no additional charge within a reasonable amount of time in conformance with the CPA after being notified of defects should the consumer elect for repairs in terms of the CPA Should the consumer elect replacement or a refund these will be dealt with according to the provisions of the CPA We shall bear all repair costs including costs of labour and materials You must transport return appliance to the nearest ASC or retailer at your own risk and expense Philips Saeco is not responsible for any loss or damage during incoming shipping to Philips ASC 3 Philips Saeco warrants that this newly manufactured appliance was free from defects at time of purchase A defect constitutes any fault that significantly impairs or l
3. imits value or working efficiency of the appliance 4 Warranty coverage is invalidated denied for any appliance e rendered defective due to misuse negligence or carelessness either in its use or storage e g failure to follow instructions for using appliance e rendered defective due to improper installation maintenance or repairs performed by unauthorized persons or which has been damaged during transport e with defects not attributed to faulty workmanship but to wear and tear occurring during normal use of appliance in particular lime scale build up and deterioration of parts subject to wear such as gaskets grinder disks or water filters e that performs inefficiently due to use of spare parts and accessories other than those manufactured by Philips Saeco e that has been damaged by lightning discharges humidity fire incompatible voltages or any other cause not objectively ascribable to manufacturer e rendered defective due to improper or poor maintenance in particular if descaling is not performed regularly and all components and connections are not cleaned properly as mentioned in the user manual Note Please be aware that the appliance settings and calibrations e g water temperature fineness of grind have been standardized for all countries therefore we shall not accept claims in connection with the request to modify these settings In addition no warranty claims will be accepted in the case of improper
4. use and or operation outside the usage parameters stated in the directions for use which explicitly exclude professional use Professional use is defined a use at a frequency that exceeds the normal average domestic use for which the appliance was designed 5 Service performed on the appliance under warranty or product replacement will not result in an extension or renewal of warranty period Any replaced parts will automatically become property of Philips Saeco 6 Manufacturer will not be liable for any direct or indirect injury or damage to persons pets or property as a result of failure to observe instructions provided in user manual especially those concerning installation use and maintenance of the appliance If warranty service is required or you need more information please contact Philips Consumer Care on 0861 084456 in South Africa A Return Authorization Number must be obtained from Philips for all Retail Credit Returns All warranty service must be performed by Philips appointed authorized service centres Repair attempted repair or improper maintenance by unauthorized persons voids warranty Your responsibility for maintenance You must maintain your Philips Saeco appliance according to user manual Descaling is recommended every 2 3 months Failure to regularly descale your machine voids warranty SOUTH AFRICA Philips Consumer Lifestyle Call Centre 0861 084456 Email philipssupport za philips com www philips com
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