User Manual DSD-5038 Series
Contents
1. Liquid has penetrated into the equipment m The equipment has been exposed to moisture a The equipment is malfunctioning or does not operate according to the user manual m The equipment has been dropped and damaged The equipment shows obvious signs of breakage Do not leave this equipment in an environment with a storage temperature of below 20 C 4 F or above 60 C 140 F as this may cause damage The equipment should be stored in a controlled environment The sound pressure level at the operator s position does not exceed 70 dB A as per the IEC 704 1 1982 specifications DISCLAIMER These instructions are provided in accordance with IEC 704 1 Advan tech disclaims all responsibility for the accuracy of any statements contained herein Caution if the power adaptor is not shipped with the unit information regarding the power adapter s output rating 24 Vdc 5 A min or 120 W min is pro vided in the user manual enabling enable users to select an appropriate power adapter V DSD 5038 User Manual DSD 5038 User Manual vi Contents Chapter 1 aa aRWN Chapter 2 2 1 2 2 2 3 2 4 Chapter 3 3 1 3 2 Appendix A A 1 A 2 OV OI VICW eier 1 Introduction isos ali 2 Feature aiii diri io as 2 Applications nennen aaa E aiaa 2 Product Photographs u u u2 u0 ana 2 Naming Conventions u nase 4 System Setup uuussnununnnnnanonnnnnnnnnnnenn 5 Specification Soei e2. DSD 5038 Series 38 Industrial Stretched Signage Display Monitor AD ANTECH Enabling an Intelligent Planet Copyright The documentation and the software included with this product are copyrighted 2014 by Advantech Co Ltd All rights are reserved Advantech Co Ltd reserves the right to improve the products described in this manual at any time without notice No part of this manual may be reproduced copied translated or transmitted in any form or by any means without prior written permission from Advantech Co Ltd The information provided in this manual is intended to be accurate and reliable However Advantech Co Ltd assumes no responsibility for its use nor for any infringements of the rights of third parties that may result from its use Acknowledgements Intel and Pentium are trademarks of Intel Corporation Microsoft Windows and MS DOS are registered trademarks of Microsoft Corp All other product names or trademarks are properties of their respective owners Product Warranty 2 years Advantech warrants the original purchaser that each of its products will be free from defects in materials and workmanship for two years from the date of purchase This warranty does not apply to any products that have been repaired or altered by persons other than repair personnel authorized by Advantech or products that have been subject to misuse abuse accident or improper installation Advantech assumes no lia
3. 038 series can be used as public information displays and are especially suitable for narrow or limited spaces Below are some application examples Bus Metro route maps Station information displays advertisements or schedules Signage displays in elevators Advertisements in cafeterias and public venues Entertainment Gaming Public advertisement displays 1 4 Product Photographs Front View DSD 5038 User Manual 2 Rear View 1 0 View left right Keys View 3 DSD 5038 User Manual 1 5 Naming Conventions DSD 5038 User Manual 4 System Setup E Specifications E Dimensions m Packing List 2 1 Specifications Note The DSD 5038 series monitors are equipped with the features and E specifications described below Unless otherwise stated all monitor specifications are subject to change without prior notification Model DSD 5038 Size 38 stretched LED panel Resolution 1920 x 538 16 4 Viewing Angle 176 H 176 V Brightness 800 cd m Display Color Support 16 7 M colors Contrast Ratio 4000 1 Response Time 9 5 msec Backlight Life 50 000 hrs Operating Temperature 0 45 C 32 113 F Storage Temperature 10 60 C 4 140 F Environment Humidity 80 RH maximum Ta lt 45 C non condensing 5 500Hz 0 002G Hz 1 Grms 1 hour for X Y and Z Vibration per axis Input VGA x 1 DVI D x 1 RS232 x 1 reserved for O the remote co
4. bene ernten aladas 6 Dimensions asien kenn 7 Figure 2 1 DSD 5038 Series Dimensions 7 Packing LISt jest same en aah inde aia elas 7 Power Output rene dessine antennes tien tee 7 OSD Key Funcllions un ee 9 OSD FUNCIONS iii iia 10 3 1 1 Select Signal Input Source 10 341 2 Deploy Seling uud 11 3 1 3 Image Settings siii ii reden aa 11 3 1 4 Language Settings 12 3 1 9 OSD Mage eenia a aaa 12 RS 232 Remote Gonltol uu r a 13 Sal Configuration iii 13 3 2 2 COMMANGS pei i n 13 Troubleshooting 15 Introduction ana ae ds 16 Troubleshooting eiii ee 16 vii DSD 5038 User Manual DSD 5038 User Manual viii Overview E Introduction E Features E Applications E Product Photographs E Naming Conventions 1 1 Introduction Advantech s DSD 5038 series products are industrial stretched signage display mon itors of an innovative size shape and display resolution designed to be quickly and easily integrated with Advantech s embedded box computers such as the ARK and DS series computers 1 2 Features 38 16 4 1920 x 358 high resolution stretched display with LED backlighting High brightness of 800 cd m High contrast ratio 1 4000 0 C 45 C operating temperature Ultra wide viewing angle 176 176 Dual signal interface for VGA and DVI RS232 remote control support Audio output Wall mount 200 x 100 mm Fanless design 1 3 Applications The DSD 5
5. bility under the terms of this warranty as a consequence of such events Because of Advantech s high quality control standards and rigorous testing most customers never need to use our repair service If an Advantech product is defective it will be repaired or replaced at no charge during the warranty period For out of war ranty repairs customers are billed according to the cost of replacement materials service time and freight Please consult your dealer for more details If you believe that your product is defective please follow the steps listed below 1 Collect all information about the problem encountered for example CPU speed Advantech products used other hardware and software used etc Note anything abnormal and list all onscreen messages displayed when the problem occurs 2 Call your dealer and describe the problem Please have your manual product and any relevant information to hand 3 If your product is diagnosed as defective obtain an return merchandize authori zation RMA number from your dealer This allows us to process your return more quickly 4 Carefully pack the defective product a fully completed Repair and Replacement Order Card and proof of the purchase date such as a photocopy of your sales receipt in a shippable container Products returned without a proof of purchase date are not eligible for warranty service 5 Write the RMA number clearly on the outside of the package and ship the prod uc
6. d all such feedback in writing to support advantech com DSD 5038 User Manual iv Safety Instructions 10 11 12 13 14 15 Read these safety instructions carefully Retain this user manual for future reference Disconnect this equipment from all AC outlets before cleaning Use only a damp cloth to clean the euipment Do not apply liquid or spray detergents For pluggable equipment position the equipment near to an easily accessible power outlet socket Protect this equipment from humidity Position the equipment on a reliable surface during installation Dropping or let ting the equipment fall may cause damage The openings of the enclosure are for air convection to prevent the equipment from overheating Do not cover these openings Ensure the power source voltage is correct before connecting the equipment to a power outlet Position the power cord away from high traffic areas Do not place anything on the power cord All cautions and warnings on the equipment should be noted If not used for a long time disconnect the equipment from the power source to avoid damage from transient overvoltages Never pour liquid into the openings This may cause fire or electrical shock Never open the equipment For safety reasons the equipment should only be opened by qualified service personnel If one of the following occurs have the equipment checked by service person nel H The power cord or plug is damaged
7. er All brand and product names are trademarks or registered trademarks of their respective companies O Advantech Co Ltd 2014
8. mands KEY COMMAND POWER BE EF 02 06 00 AE D7 07 00 00 00 00 00 SOURCE BE EF 02 06 00 7F D6 06 00 00 00 00 00 MENU BE EF 02 06 00 C8 D7 01 00 00 00 00 00 RIGHT BE EF 02 06 00 4C D6 05 00 00 00 00 00 LEFT BE EF 02 06 00 9D D7 04 00 00 00 00 00 UP BE EF 02 06 00 FB D7 02 00 00 00 00 00 DOWN BE EF 02 06 00 2A D6 03 00 00 00 00 00 VGA mode only KEY COMMAND Auto Adjust BE EF 02 06 00 58 D5 11 00 00 00 00 00 13 DSD 5038 User Manual DSD 5038 User Manual 14 Appendix A Troubleshooting A 1 A 2 Introduction For monitors that are malfunctioning users are requested to refer to the following advice before contacting Advantech s service center If you are still unable to resolve the problem using the instructions provided below please contact your local distribu tor or service center Troubleshooting Images not displayed on screen m Ensure all I O and power connectors are correctly installed and connected Refer to Section 1 4 I O View left right Ensure the connectors are not crooked broken or loose Ensure the monitor is powered on as indicated by the LED Ensure that the monitor brightness is not set to the minimum value Ensure that the screen resolution does not exceed that specified for the particu lar LCD type Images are incorrectly displayed or full screen images not displayed BH Please ensure that the screen resolution setting on the motherboard is correct The position of screen is
9. me On Off DVI only If the input image does not comply with the display resolution 1920 x 538 set the Image Size to Top Bottom This aligns the source image to the the top and bottom of the display A oo E Image Size ATRAE BEM Freeze Frame EZ oo AAA _ f d 11 DSD 5038 User Manual 3 1 3 2 Image Setting in VGA Mode Image Size Zoom out Note 3 top Note 3 and bottom Note 3 Horizontal Position Vertical Position and Auto Adjust If the input image does not comply with the display resolution 1920 x 538 set the Image Size to Top Bottom This aligns the source image to the the top and bottom of the display gt EEE Picture EI moge size EEE x rostion _ Ny V Position 3 Auto 3 1 4 Language Settings Options English Traditional Chinese and Simplified Chinese mm Adj OSD settings E Reset RE ex SES nai 3 1 5 OSD Manager Transparency OSD Timeout seconds and Reset o Lom a OSD settings gt EY Reset A _ Note 1 The color and tint adjustment functions are only supported for DVI video inputs 480i 480p 720p 1080i 1080p DSD 5038 User Manual 12 3 2 3 2 1 3 2 2 Note 2 The zoom in function is only supported for DVI video inputs 480i 480p a 820p 1080i 1080p Note 3 Mode select RS 232 Remote Control Configuration BAUDRATE 19200 PARITY None BITS 8 STOPBIT 1 Com
10. not in the center m Adjust the H position and V position or select the Auto option Out of range m The onscreen message Out of Range indicates that the output signal is not appropriate for the LCD display for example the output resolution exceeds the resolution specified for the LCD m Adjust the BIOS settings to the correct resolution No signal m The monitor is powered on but is not displaying or receiving an output signal from the computer Check all power switches power cables and the VGA cable to ensure all are correctly connected Hibernate m Ifthe monitor goes into hibernation mode the display is either set to power sav ing mode or the monitor is not receiving an output signal from the computer If the display is set to power saving mode adjust the BIOS settings and or Win dows configuration If the monitor is not receiving an output signal from the com puter check that the cable connecting the computer to the display monitor is securely attached DSD 5038 User Manual 16 17 DSD 5038 User Manual AD ANTECH Enabling an Intelligent Planet www advantech com Please verify specifications before quoting This guide is intended for reference purposes only All product specifications are subject to change without notice No part of this publication may be reproduced in any form or by any means electronic photocopying recording or otherwise without prior written permis sion from the publish
11. ntrol 24V DC power din Output audio output x 1 12 V DC jack maximum is 12 W System OSD Source Enter Menu Up Down Left Right Power On Off Power 120 W power adapter with AC100 240 V input and DC 24 V 5A output EMC Compliance CE FCC CCC DSD 5038 User Manual 6 2 2 Dimensions down up piohtpenu Fruer anza t rs UN 9 640 2 fi 154 0 0 2 154 0 0 2 08 0 0 2 08 0 460 040 460 040 980 940 Sthezel outline 44354075 922 5t04 bezel opening l ei e 919 20C4 A a S amp E Y ek aa S IN A ee es Z 5 el DC 12VOUTPUT 3 E 8107 S a 29 20 0 2 410 0 0 2 410 0 0 2 PA oe peyote zu a 16 5 0 2 i OODDOCDSBRED ONDE Hoes 000000 100 0 0 20 100 0 0 20 unma aan i nn u Dies TN Es wal EE _ Figure 2 1 DSD 5038 Series Dimensions 2 3 Packing List m 1x 120 W DC24 V power adapter 1x DVI cable 2 0 meter 1x HDMI to DVI cable 1 5 m 1 x RS232 9P 9P 1 8M M F cable optional 1 x power cord optional Note The accessories listed above may differ depending on the software x development kit E 2 4 Power Output The DSD 5038 series supports 12Vdc output with a maximum loading of 12 W effec tive only when the monitor is powered on 7 DSD 5038 User Man
12. t prepaid to your dealer Part Number 2006503800 Edition 1 Printed in Taiwan August 2014 DSD 5038 User Manual ii Declaration of Conformity CE This product has passed the CE test for environmental specifications The conditions for passing the test included operating the equipment in an industrial enclosure To protect the product from electrostatic discharge ESD and electromagnetic interfer ence EMI damage we strongly recommend using CE compliant industrial enclo sure products FCC Class B This equipment has been tested and found to comply with the specifications for a Class B digital device pursuant to part 15 of the FCC Regulations These standards are designed to provide reasonable protection against harmful interference in resi dential installations This equipment generates uses and can radiate radio fre quency energy and if not installed and used according to the instructions may cause harmful interference to radio communication However we cannot guarantee that interference will not occur in particular installations If the equipment does cause harmful interference to radio or television reception verified by turning the equipment off and on users are advised to correct the interference using one or more of the fol lowing measures Reorient or relocate the receiving antenna Increase the distance between the equipment and receiver Connect the equipment to an outlet on a different circuit from that to
13. ual DSD 5038 User Manual Chapter 3 OSD Key Functions 3 1 OSD Functions Users are advised to ensure that all content designs are based on a resolution of 1920 x 538 The onscreen display OSD key for the DSD 5038 series monitors 1920 x 538 resolution is provided below Button Description Power Turns the monitor power on or off Menu Activates the OSD menu Closes the OSD menu Auto Automatically adjusts the clock and phase H position and V position Value Up Down Left Used to move the selector to an option Right Changes the gauge value of the selected option LED Function DPMS ON Blue DPMS STANDBY Orange 3 1 1 Select Signal Input Source Analog PC VGA input Digital DVI input ANAM Ai Digital DSD 5038 User Manual 10 3 1 2 Display Settings Users can access these options to adjusts the display brightness contrast phase VGA only frequency VGA only sharpness color temperature Note 1 and tint Note 1 VGA Brightness Contrast Sharpness Color Temp DVI a ns img RE O Brightness Contrast 7 Phase li Frequency AN RAR Sharpness 3 1 3 Image Settings The Image Size settings can only be adjusted if the source signal resolution is not 1920 x 538 3 1 3 1 Image Setting in DVI Mode Image Size Zoom in DVI only Notes 2 and 3 zoom out Note 3 top Note 3 and bottom Note 3 Freeze Fra
14. which the receiver is connected Consult your dealer or an experienced radio TV technician for assistance Technical Support and Assistance 1 Visit the Advantech website at http support advantech com to obtain the latest product information 2 Contact your distributor sales representative or Advantech s customer service center for technical support should you require additional assistance Please have the following information ready before calling Product name and serial number Description of your peripheral attachments Description of your software operating system version application software etc Acomprehensive description of the problem The exact wording of any error messages iii DSD 5038 User Manual Warnings Cautions and Notes Warning Warnings highlight dangerous conditions and if not observed can result i in personal injury Caution Cautions are included to help you avoid damaging hardware or losing data e g A There is a danger of a new battery exploding if it is incorrectly installed Do not attempt to recharge force open or heat the battery Replace the battery only with the same or equivalent type recommended by the man ufacturer Discard used batteries according to the manufacturer s instructions Note Notes provide optional additional information Document Feedback To assist in improving this manual we welcome all comments and constructive criti cism Please sen
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