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Business Banking Users Guide

1. HOLIDAYCOAST credit union 12 Uploading a bank file To upload a Bank File from the Business Banking Menu click on Upload Bank File from the Business Banking menu The system will confirm the user permissions and the account the payments are to be debited from rie 7 joa A Member number 122048 NETTELLER BUSINESS ACCOUNT PTY LTD Working with account 122048514 Bank File Upload 3lease authorise the upload From account 1220465 14 Operational Nubusiness Banking Account Community Support 2 to sign 4 7 652 13 ka Token Please select a device Token Value submit clear e Select the From account from the drop down list e Select the Authority ID that relates to the user e Enter the Authority Password Copyright 2008 Commercial in Confidence E amp OE Page 52 of 58 HOLIDAYCOAST credit union The system will display the upload page NETTELLER BUSINESS ACCOUNT PTY LTD Member number 122048 449 LOGAN RD STONES CORNER 4120 Email business Qisp com au Upload Bank File File Location Select Desc in file Release date Batch total No of subbatches Entries in batch Descripton Confirm Cancel Upload Another Bank File Use the select option to identify the ABA file to be uploaded File Location Select Copyright 2008 Commercial in Confidence E amp OE Page 53 of 58 HOLIDAYCOAST The system will open an explorer window Select Sourc
2. Business Banking will update the Batch Total with the new transaction details and the transaction will be again displayed in the Batch Transaction listing at the bottom of the screen Click save to confirm the changes to the batch Save Note Any changes that have been made and saved to a batch that has been signed by all or signed by one authority will then need to be signed again by all required authorities for the changed to take effect Copyright 2008 Commercial in Confidence E amp OE Page 29 of 58 HOLIDAYCOAST 8 4 To delete a transaction from a batch Locate the transaction in the listing then click the delete option Message from webpage To permanently delete this transaction Delete Transaction you must also save the batch Cancel Click OK to continue or Cancel to exit this function Once deleted the transaction will be removed from the transaction listing at the bottom of the page select cancel save d unselect Click save to confirm the changes to the batch So Copyright 2008 Commercial in Confidence E amp OE Page 30 of 58 HOLIDAYCOAST credit union 8 5 To include or exclude a transaction from a batch Locate the transaction in the listing then click the Include check box to either include the transaction or exclude the transaction E from the batch Click save to confirm the changes to the batch Save To select all transactions for inclusion exclusion from
3. a zZ e d j J j i D HOLIDAYCOAST credit union Business Banking User Guide HOLIDAYCOAST 1 Introduction Welcome to NetTeller Business Banking This Quick Start guide is designed to help new and existing business banking user to understand the range of features available to your Business The combination of NetTeller Business Banking and Holiday Coast Credit Union gives you the ability to take control of Business Banking needs View transactions and accounts Transfer funds Access Internet BPAY Create and print statements Transfer funds to accounts with Holiday Coast or any financial institution Schedule future bill payments Multiple signature security available Create view and edit batches from NetTeller or your own business accounting software e g MYOB Check interest earned on current or previous financial year Transfer funds to loan accounts Redraw advance loan repayments available for eligible loan Conditions apply Contact us securely online Copyright 2008 Commercial in Confidence E amp OE Page 2 of 58 HOLIDAYCOAST CONTENTS 1 INTRODUCTION sek ssh cre sire cwacncctewsdiccuaciwacaccsusedaeceavasconmonncoabanvesuacanesnaetsocnsnessacasorcecsennesnawnseecnangaaeessusonecesessuobienaewersoceateonewanevacoes 2 2 REGISTER FOR BUSINESS BANKING suss cscirsocaceen vocs0essocveseraucrsnencusrsuessocecaces n resrrsacacuen vovcuessacusnocauchbovra
4. located and click once more to release the keypad The Keypad will jump slightly after you click on each key Copyright 2008 Commercial in Confidence E amp OE Page 8 of 58 HOLIDAYCOAST credit union 5 Manual Batch Processing Enhanced security functionality such as multiple signatories requires all manual transaction processing within Business Banking to occur via batches The batches can be made up of all Internal External or BPAY transactions But you will not be able to create a batch containing a combination of Internal External or BPAY transactions Batches are also able to contain multiple From accounts If you have created a batch that you require the same payee s or Biller s regularly refer to 8 8 of this manual Once a batch is created it will need to be signed to proceed from the batch stage to becoming a Job A job is the final stages of processing a batch At the job stage the batch has received its preliminary signing and waits for all required authorities to complete the signing process Once the signing process has completed the job will post in accordance with its release date 5 1 Creating Batches To create a batch click on Create Batch in the Business Banking menu The Create a New Batch screen will display Create a new batch Transfer Type Copyright 2008 Commercial in Confidence E amp OE Page 9 of 58 HOLIDAYCOAST creait union Select the B
5. 12748858 Hccu Internet Banking Training Business Access 2 to sign 1 000 00 Select Payee BSB a 4 available Please select or enter below v Payee Account Number DOO Amount of Payment select cancel save unselect ate Update Select after the details have been entered for each transaction Confirm update by clicking Message from webpage K Valid BSE Account Mo 12345 Reference Brad Amount 150 00 Copyright 2008 Commercial in Confidence E amp OE Page 14 of 58 HOLIDAYCOAST credit union Once this payment has been registered it will display at the bottom of the create a batch screen as per below cancel save select unselect Once the batch transactions have been entered altered click the save button Soe Business Banking will save the batch details and display a confirmation screen displaying the new Batch ID Your batch has been successfully saved Your batchID is 127488 16229 39543 Click on continue to see your current listing of batches continue Copyright 1997 2012 by NetTeller Pty Ltd Internet Banking Review the information the click the continue button continue Business Banking will take the user to the Review Batches screen where the new batch will be displayed HCCU INTERNET BANKING TRAINING Member number 127488 Print S Working with account 12748858 Welcome to Internet Banking Your Batches on Wednesd
6. These added permission levels allow Members to have greater control of what operations individuals can perform For example account holders signatories to a Membership would have permission to perform all of the above operations whereas admin clerical staff may only be allowed to create edit and upload batches with only those with signing authority able to post transactions 4 1 Change Authority Password Where an authority has been issued a new password or where an existing password needs to be changed Business Banking users can alter the password in the Change Authority Password screen To Access the Change Authority Password Screen from the Business Banking menu select Change Authority Password Note Change Authority Password is not relevant for Sole Trader s Option is still available in menu however they will not be able to select an authority reference number Copyright 2008 Commercial in Confidence E amp OE Page 6 of 58 HOLIDAYCOAST credit union The change authority password screen will be displayed Member number 127488 HCCU INTERNET BANKING TRAINING en ear ert Earp le PSE Change multiple authority password for member 127488 Authority New Password Pett ye Lie The Jt N ale caps Ja Js e A Cr i tet C enter enn Tz Tee nD L 7 sir MOTE Password must be at least Four 4 characters with a maximum of eight 8 characters long contain at least one number 0 9 and
7. fied Business Banking will display a list of all transactions in that Job HECU INTERNET BANKING TRAINING Member number 127433 print Z Fea T Working with account 12748858 Welcome to Internet Banking Description Release Date Posted Date Transactions Job Total Sub Job Id Transaction Sumber Amount From Account BSE To Account Reference Status 12 00 12743050 302214 65446 testing BB SUBMIT 150 00 12743050 302214 12345 Brad BB SUBMIT lt lt Back 10 4 To list all failed transactions in a Job To view all failed transactions in Job click on the all option in the view column that corresponds with the Job you are reviewing 127488 16220 30052 1 28 external gt 08JUN12 4 197 00 External 4 Authorised fall failed Bostea Business Banking will display a list of all failed transactions in that Job HCCU INTERNET BANKING TRAINING Member number 127488 print Z daut EJ Working with account 127488586 Welcome to Internet Banking Description Release Date Posted Date Transactions Job Total Sub Job Id Transaction Sumber Amount From Account BSE To Account Reference Status lt lt Back Copyright 2008 Commercial in Confidence E amp OE Page 43 of 58 HOLIDAYCOAST credit union 10 5 To list all posted transactions in a Job To view all posted transactions in Job click on the posted option in the view column that corresponds with the Job you are reviewing 127488 16220 30052 1 28 external
8. Edit Delete and Sign batches from this screen depending on the status and type of batch being selected To review batches click on Review Batches in the Business Banking menu Business Banking will display a listing of the current batches and details such as the total number of transactions in a batch batch total last posted date etc HCCU INTERNET BANKING TRAINING Member number 127488 print Z lant E z z P Working with account 12748858 Welcome to Internet Banking Your Batches on Wednesday 6 June 2012 at 02 30PM are ALERT You have Jobls ready to Sign Batch ID Description Type a van Tes Status Action saved 127488 16229 50163 Sample BPay BPAY 73 00 06JUN12 06JUN12 Awaiting Authorisation view delete sign edit mao Nea erd a on seen ew sette J sion J ear 127488 16229 31829 Finalin Internal 37 00 06JUN12 06JUN12 Authorised delete edit 127488 1622246310 30 May Internal 84 00 30MAY12 30MAYL2 Authorised CAEN 127488 16220 30062 28 external External 12 00 28MAY12 28MAYL2 Authorised E 127488 16220 30052 28 external External 12 00 28MAY12 28MAY12 Awaiting Authorisation cars totam Eta 250 ct viem l aeiete sion J ea For an overview of the fields displayed in the Business Banking refer to the Fields and Status Description section 13 of this manual The Review Batches screen will also provide access to reviewing editing and posting options Date Date
9. Sign up now To register for Internet Banking simply contact our Member Contact Centre on 1300 365 7 24 Monday to Friday between 8 00am til 6 00pm and we ll have you online in minutes Internet Banking Contact Us Search HCCU If you need to register for our Internet Banking Business Banking package you will need to complete and return the Business Banking Registration Form Upon Registration if you require daily transfer limits greater than our standard values simply advise one of our friendly staff and they can increase this for you Select Business Banking Online Banking Application e Click on online application Once you have completed the Business Banking form you will need to sign and return to Holiday Coast Credit Union by dropping into your nearest branch or Post to Holiday Coast Credit Union Ltd Private Mail Bag 9 Wauchope NSW 2446 O HOLIDAYCOA ACCOUNT OPERATION One io Sign____ Upload 1 in this field allow Internet Banking Business Banking OT MEMBER No Email Address Two fo Sign _ One to Sign wanting to send Batch without suftorisstion LIST AUTHORITIES REQUIRED ACCESS Date Aut setup m Host TA password provided Mobile Loaded TA password provided Mobile Loaded ssions Loaded TA password provided Moble Loaded Permissions Losded Auth setup in Host TA password provided Moble Loaded Permissions Loaded Permissions Explained Permissions
10. V5 1 10 May 2012 Page 4 of 58 HOLIDAYCOAST credit union 3 Accessing Business Banking After logging into Online Banking NetTeller access Business Banking from the NetTeller Menu by clicking Business Banking HOLIDAYCOAS Quick Links iew Accounts eStatements pm Internal Transfer Reference Card Activation z Open Savings Account e Card Cancellation ALERT J Accounts and Balances your accounts and balances on Tuesday 12 June 2012 at 07 57AM are 12748888 Hccu Internet Banking Training Business Access 2 to sign 1 000 00 current 1 000 00 available 127488S8 1 Hccu Internet Banking Training Business Access 2 to sign 250 00 current 250 00 available The following Menu Options will be displayed Copyright 2008 Commercial in Confidence E amp OE Page 5 of 58 HOLIDAYCOAST credit union 4 Authority Passwords Authority Passwords are assigned to individuals who perform operations via Business Banking Authorities can have the following permissions e Upload upload a bank file created through accounting packages such as MYOB which conform to bank file standards e Sign sign a batch for job creation or sign a job for processing see 8 7 To sign a batch and 9 4 To sign a Job This can be done at anytime from any computer eliminating the need for authorised persons to be present at the time of posting and e Delete delete a batch or job
11. allow the member to restrict authorities in the areas outlined below nto Business Banking 0 In this field restricts the user from uploading a bank file on a batch from either the Review Batches or Che Status screens The authority Sign Setting this permission be required ex DESSWOrS VI Delete Th authonty w mea user signs a batch and can be disabled by placing a O in th rols the ability of the aut O In this field wi the authority from deleting batches Trans The Trans permission is for transactional core NetTelier functionality 2to Sign You will be issued separate passwords for each Authority It is the responsibilty of each Authority to MEMBER ACKNOWLEDGEMENT Name Name IMPORTANT INFORMATION For companies clubs amp incorporated associations please complete t access fthereis a person v y to delete a batch t In this field will require the password to be used each time the Keep this password secret Position Members Signature Dat Posion Members Signature Date Holiday Coast Cedit Union Ltd ABN 64087650164 AFS amp ACLNo 240782 Copyright 2008 Commercial in Confidence E amp OE this form for all who require Intemet banking an Identified Auth Operate who requires View Only Access please attach a certified minute of the e Chair CEO or authorised person Please ensure the certified minute expressly states that view only access is authorised for FRM 0326
12. esses ecstatic ses sede acess Peas ass cd nee eames E 35 8 9 CREATINO GT aaa sec E a a E a E E N 35 9 CHECK JOB STATUS wekccscaccscsnecsscccsscensesiessceencececescscsnncssusnstedsasseneasessessasssncuennconstoncassenuascsunseusuunsdeuatoussescssesnsesusessuontocsteucece 36 9 1 Tea Ee AUDIT AT EAEE E E E AAA EE A ee ee 37 9 2 TOYVIEW ALL TRANSACTIONS INA Oa at tes EAA A AE EAEEREN 37 9 3 TOA TON JO ceca teres eed ew 38 9 4 MY SUG POR A ecco acta ta tbae seas wcenacsaescpicecanensacoe anne iecanenetesbaeaiceaeacnescotartabececanebeat sate ieabieaidesdastasocacesrataesenancosoranieseis isons 38 9 5 TODVELETE JOB gcc ce cet nese tes ace ecard coe EA see eee 40 10 JOB HISTORY aaaesocctec sec ccscttesencsaccsnconcsencsossstesonssscanacscssdesanctosesessuesecanesesessnesavososetessacaseenecatesetenbesvasoseastensesuesetesunerascsesssenes 41 10 1 TOVIEW THE AUDIT HIE TOURS ee cc secs ccc es ess dic ects ee cuctae eds eases cesses tee eae cinta eect A AVARA 42 10 2 TOVIEWEPECIFIC TRANSACTIONS IN A JOB 2252424444424242 2243222 0A 24022A 2 A A A AA AA AAE AAEN 42 10 3 TO VIEW ALL TRANSACTIONS IN A JOB c ccecceccccecceccecesceccecesceccecosceececoecosccecoececosasececoecsseseceeosessasaeseoeaoseseceeseaseosaoeanenaes 43 10 4 TO LIST ALL FAILED TRANSACTIONS IN A JOB c c cc ccccccccccccceccecccccccccceccscescecceccscesceccecoscceceaoecsecoeceeoseseceeoseoecsecoeceaosaseosenaanenans 43 10 5 TO LIST ALL POSTED TRANSACTIONS IN A JOB c cc cc cccccccccccccccecc
13. one letter 4 2 a 2 but no spaces Remember your new password will be case sensitive Important When Changing Adding Passwords DO NOT use birth date or common sequential number patterns Make sure it is difficult for others to guess Select the authority from the drop down list Note Your list of Authorties will display differently depending on the number of authorities you have requested to have sign on your account Copyright 2008 Commercial in Confidence E amp OE Page 7 of 58 HOLIDAYCOAST Jit union Using the Crypto KeyPad enter the old password and click enter Click to m J iis Je sites isi Eq TT GS cars lla s e Jf La ih i JU JU ME Enter shift f z x telly Le lin tim iLL JA JL shire Space Using the Crypto Keypad enter the new password and click enter or click on the next password box Using the Crypto Keypad reconfirm the new password and click enter or click on submit The system will confirm that the password change has been successful Password processing report Your new password details have been accepted Copyright 1997 2012 by NetTeller Pty Ltd Internet Banking Once you click on continue you will then be moved to your view all accounts page Note To move your Crypto keypad to another location simply click on the keypad background not on the keys once Move your mouse to the location you would like the crypto keypad to be
14. submit clear ae transactions Copyright 2008 Commercial in Confidence E amp OE Page 38 of 58 HOLIDAYCOAST credit union From the drop down box select the Authority ID then enter the correct Authority Password 08 JUN 2012 send one ime password Once the device details have been entered the system will confirm the job has been signed When the final Authority has signed the job Business Banking will confirm the Job is posted and the job will be posted on the release date Posted jobs will appear in the Job History screen Welcome to Internet Banking Your Jobs on Thursday 7 June 2012 at 08 254M are Release Total Batch Last Posted Unposted Audit Date Trans Total Type ase Trans Trans sialis History Description 127488 16220 30052 1 28 external 08JUN1Z 197 00 External Authorised anm 127466 16220 30059 1 28 external Z1JUNIZ 12 00 External 1 Authorised nE Note If one of the transactions in the batch rejects during the upload process the entire batch will be rejected An uploaded batch cannot be edited with the Business Banking software In the event that there is incorrect data in the file the batch will need to be deleted and the file updated The bank file can then be uploaded again Copyright 2008 Commercial in Confidence E amp OE Page 39 of 58 HOLIDAYCOAST credit union 9 5 To delete a Job Enhanced security functionality through the batch creation pr
15. the batch will no longer be visible in the review batches screen Batch Deleted Successfully Member Humber 127458 Batch ld 1274051621435550 continue Copyright 1997 2012 by NetTeller Pky Ltd Internet Banking You will then be back at the Review all Batches page Copyright 2008 Commercial in Confidence E amp OE Page 32 of 58 8 7 To sign a batch HOLIDAYCOAST credit union Where the business banking action requires transactions to be authorised after being signed or submitted for processing the authorisation can be done at anytime from any computer eliminating the need for authorised persons to be present at the time of posting Click on the sign button that corresponds to the batch you are reviewing Date hae Mo in Batch Date Batch ID Description Type batch Total created last saved 127488 16229 50163 Sample BPay BPAY 2 73 00 0 6JUM1z 06JUM1z2 Awaiting 4uthorisation Status Business Banking will request additional information to complete the signing step HCCU INTERNET BANKING TRAINING Member number 127488 Working with account 12748858 Welcome to Internet Banking Print 2 logout 3 Batch 127488 16229 50163 is ready to be signed 127488 16229 50163 Sample BPay 2 Authorities are required to sign the batch before it can be processed successfully Authority Name No entries on file Batch ID Description Date last saved Transactions Batch Total T
16. to your current Business Banking membership for internal transaction purposes These additional accounts will not display on your view accounts page Once you have checked the transaction details and amounts for that one payment are correct select Once this payment has been registered it will display at the bottom of the create a batch screen as per below image cancel Save select Unselect Copyright 2008 Commercial in Confidence E amp OE Page 11 of 58 HOLIDAYCOAST credit union If you are creating multiple payments in each batch repeat the previous steps to add transactions to the batch Batch details will now display as follows Continue until all required transactions have been added to the batch Business Banking will update the Batch Total field with the new transaction amount each time you add a payment to the batch list list Description Manual 50 00 Business Banking allows for multiple from accounts to be selected when creating batch transactions When each transaction is entered a different from account can be selected from the drop down box When entering multiple transactions to a batch you will need to reselect your To and From accounts for the next transaction You will also need to type over the amount and reference details as these will stay populated from the previous transaction The batch transactions will display at the bottom of the screen showing the multiple from accou
17. was saved Date Last Saved The last date the batch or job was saved Date Last Posted The last date the batch or job was posted Status Depending on the progress of the batch the current status will be displayed in this field The status indicates the status of the Batch and the Job status is displayed separately in the Check Job Status screen Release Date Anticipated release date of the batch or job Transactions Total Number of Transactions Type Batch Type Bank File Internal External or BPAY Sub Batch ID This field is not applicable to Business Banking and will always display 1 for the primary batch Posted Date The date the Job was posted Activity The activity that was performed by the corresponding Authority Authority Copyright 2008 Commercial in Confidence E amp OE Page 56 of 58 HOLIDAYCOAST The authority performing an activity Token The Authority ID used to perform the activity An overview of each of the statuses displayed in this field is as follows Bank File is a duplicate to one previously uploaded Awaiting When a Batch is saved or a Bank File is successfully uploaded it will show this status Authorisation to indicate it is waiting signing to move it to the job phase Batch has not been Signed by the Posting date Batch has been authorised and 3 Authorities are still to sign Authorised Batch has received its initial authorisation Batch Submitted for Batch has received its ini
18. 28may12 BPAY 1 50 00 28MAY12 28MAY12 Authorised 127488 16220 30059 28 external External 1 12 00 28MAY12 28MAY12 Batch submitted for Job authorisation anma mean ans tee aa eses eo 127488 16220 30038 28 external External 12 00 28MAY12 28MAY12 Awaiting Authorisation anera tomy wand 3 S400 aia a imc 127488 16214 36815 tuesda14 BPAY 1 52 00 22MAY12 22MAY12 Awaiting Authorisation 127488 16214 34424 tues1 External 37 00 22MAY12 22MAY12 Authorised Ea 127488 16213 48909 hmmm BPAY 37 00 21MAY12 21MAY12 Authorised back to top Note Go to section 8 to find how to view delete sign or edit a batch Copyright 2008 Commercial in Confidence E amp OE Page 13 of 58 HOLIDAYCOAST credit union 5 3 Creating an External Batch For an external batch complete section 5 1 of this manual enter the account the funds are being transferred from refer to 6 1 if you wish to have multiple from accounts and the account the funds are being transferred to using the existing external account details in the drop down box If the FTE Payee is not available in your drop down list and or is a new payee you will need to add them to your list of available payee s Refer to 7 1 of this manual to create a new payee note once payee selected information fields should pre populate You will need to check the transfer details as it is possible for you to alter the amount of the payment and your reference if required Create Edit a batch
19. 4 charlene 127019 23 00 123 Bzz guy a7 tg From the listing select the Payee you wish to delete and click the delete option on the left hand side that corresponds to the payee being deleted 3 ew ay 8 88 E The System will confirm the deletion Number BSB Account Name Reference Option Message from webpage Ore vou sure vou want bo delete this BSB 656 8060356 Account Name Mrs NetTeller Smith Account Number 995566 Last amount 60 00 Last Payment _ i Cancel Click OK to continue or Cancel to discontinue with the deletion process Copyright 2008 Commercial in Confidence E amp OE Page 22 of 58 HOLIDAYCOAST The system will confirm the Payee details have been deleted Your BSB details have been submitted for updating eget continue Copyright 1997 2012 by WetTeller Pty Ltd Internet Banking You will come back to the home page Note Please be aware that above images are for illustration purposes only Transaction details may vary depending on the type of batch Copyright 2008 Commercial in Confidence E amp OE Page 23 of 58 HOLIDAYCOAST credit union 7 3 To add BPAY Billers If you are not already in a batch with existing payee s already updated as a transaction please refer to and complete section 5 4 of this manual to create a BPAY Batch Click on Add New Biller Select the account you would like the BPAY Biller to be paid from Manually type in the bill
20. E ETHA F TE P AV 2 225244250252425004 EAE AAE AAE AEE E E 22 7 3 NGAI BPA Y DILLER acta ea eee caxeecncastecenastaasecsceeenanceceeaatecenecanceeasunseeesananeashecanccenesaxeusasacutecseaataceeacanceeannaieedasaececcnananaceeeaeaaes 24 7 4 TO DELETE ABP AY BILER oeren E 00 bb 63 L R AE E EE A Gates cas SR E domecetlixed Hosmer EE SARD AB EER 25 8 REVIEW BATCHES 2442444444040466 06644 4634 000 9060406600 ca A0 0A GNA GOA A 4A AA NAA CAA NAA AAA AAA AAA CAA COA A NAA A AN AA GOGA GAGAN AG AAA AAA R AAA AAA A AAA GANA GA CAS 26 8 1 TO VIEW TRANSACTIONS IN A BATCH c ccccccceccecccceccecceccececcscceceeceesscsscsaoeeoscsseseceasecssoseceaseasseseoeessessoseoseseessoseoseoaaseoseoeanenens 27 8 2 TOEDITA BATCH 2244242254042444222 0224042240424 0404240004 20200402 2023009340220220 202 A cena danaseouseestesasecabensiass 00000 ARA E22 0 04 0200 0004 2010 A0 302 D Bele 28 8 3 SIO TIDE Te Pe NS TIN A BATCHC cate ogee ceases ete crs esis cies cas tes Gh aac NAA died eats Sandee es ec cee 29 8 4 TLODE ETHA TRANSACTION FROM A N T e e a e i erer ea eaa eae eee A 30 8 5 TO INCLUDE OR EXCLUDE A TRANSACTION FROM A BATCH cccecececececcccecececececececscccccececececececececscsceceececscscececuceseseseeeeceeeaeens 31 8 6 VO DELETE BATOH s d scr Ears sb Dere 4 Db eie ide eth sca D cA DAR acct anaes E CAA 002 nto T 004 DRA 42 2 Bed 0A ATEA erat deavausd taiauasbics 32 8 7 TOSIGN A BATCH 2244222204022442040202242042222642200A 2220502220420002 aa 33 8 8 Oy SR ING a
21. Mo in Batch Date Batch ID Description TYPE batch Iati created last last Status Action sayed posted 127488 16229 50163 Sample BPay BPAY 2 73 00 0 6JUM1z 06JUM1z Awaiting Authorisation Copyright 2008 Commercial in Confidence E amp OE Page 26 of 58 HOLIDAYCOAST credit union 8 1 To view transactions in a batch Click on the view button that corresponds to the batch you are reviewing Date Date last last Status Action sayed posted _ view Mo in Batch Date Batch ID Description TYPE batch Total created 127488 16229 50163 Sample BPay BPAY Z 73 00 0 6JUM1z 06JUM1z Awaiting Authorisation Business Banking will display the batch and transactions details HCCU INTERNET BANKING TRAINING Member number 127428 print By ingore E Working with account 12746658 Welcome to Internet Banking ALERT You have Jobs ready to Sign Batch ID Description Date last saved Transactions Batch Total Sub Batch Id Transaction Sumber Amount From Account Biller Code Reference 1 1 50 00 12740058 2186 0115147092 lt lt Back For an overview of the fields displayed in the Business Banking refer to the Fields and Status Description section 13 of this manual Copyright 2008 Commercial in Confidence E amp OE Page 27 of 58 HOLIDAYCOAST credit union 8 2 To edit a batch Click on the edit button that corresponds to the batch you are reviewing Date Date last last Status Acti
22. Page 41 of 58 HOLIDAYCOAST credit union 10 1 To view the Audit History To view the Audit History for a job click on the View button from the Audit History column that corresponds with the Job you are reviewing 127488 16220 30052 1 28 external gt 08JUNIZ 4 197 00 External 4 Authorised A pop up screen will appear showing the Audit History for the selected Job H U INTERNET BANKING TRAINING WAUCHOPE MS Member number 127488 2446 Listing of Audit History Entries The entries For Job 127488 16220 30052 1 on Thursday 7 June 2012 at 08 32AM are Activity Authority Token Id OY JUN 2012 05 14 Signed BRAD 12748811 For an overview of the fields displayed in the Business Banking refer to the Fields and Status Description section section 13 of this manual 10 2 To view specific transactions in a job To view the specific transactions for a job click on the appropriate option in the view column that corresponds with the Job you are reviewing 127488 16220 30052 1 28 external gt 08JUN12 4 197 00 External 4 Authorised am failed posted Copyright 2008 Commercial in Confidence E amp OE Page 42 of 58 HOLIDAYCOAST credit union 10 3 To View all Transactions in a Job To view all transactions in Job click on the all option in the view column that corresponds with the Job you are reviewing 127488 16220 30052 1 28 external gt 08JUN12 4 197 00 External 4 Authorised all
23. TERNET BANKING TRAINING Member number 127488 Print Z at EJ Working with account 12748858 aa Welcome to Internet Banking Your Jobs on Thursday 7 June 2012 at 08 04 4M are Last 2 ae Release Total Batch Posted Unposted Audit aaen anin Date Trans Total Type Faster Trans Trans sirpis History I paan 127488 16229 99549 1 Manual 20JUN12 i 50 00 Internal 1 Authorised elete back to top 9 4 To sign a Job Where the business banking action requires transactions to be authorised after being signed or submitted for processing the authorisation can be done at anytime from any computer eliminating the need for authorised persons to be present at the time of posting To sign a job from the Check Job Status screen click on sign option in the Action column that corresponds with the Job you are reviewing 127488 16229 39543 1 Manual 20JUN12 1 50 00 Internal 1 Authorised Business Banking will request additional information to complete the signing step HCCU INTERNET BANKING TRAINING Member number 127488 Print Z Daa pl Working with account 12748858 ne Welcome to Internet Banking Job 127488 16220 30052 1 is ready to be signed Description Date last saved Transactions Job Total 2 Authorities are required to sign the job before it can be processed successfully Authority Name Date Time Signed Device Used 127488 07 JUN 2012 08 14 127488 1 06 JUN 2012 Token Please select a devicef v
24. a batch click the select unselect button select Unselect The system will automatically update the Include check box for all transactions in the batch and adjust the Batch Total to reflect the new total value of the batch Batch Total 0 00 To save changes to a batch once the batch transactions have been entered altered click the save button Soe Copyright 2008 Commercial in Confidence E amp OE Page 31 of 58 HOLIDAYCOAST credit union 8 6 To delete a batch Click on the delete button that corresponds to the batch you are reviewing No in Batch Date Date Date Batch ID Description TYPE batch Total created last last Status Action saved posted 127488 16229 50163 Sample BPay BPAY 2 73 00 0 6JUM1z eJn z Awaiting Authorisation Business Banking will request authorisation to perform the deletion Member number 127488 HCCU INTERNET BANKING TRAINING Working with account 12748858 Delete Bank File Batch send one ime password submit clear JE transactions From the drop down box select the Authority ID then enter the correct Authority Password Delete Bank File Batch send one ime password Token Please selecta device Please select a device BRAD BBAuth Crypto TROY BBAuth Crypto submit clear an transactions Once the device details and password have been entered the system will confirm the deletion has been successful and
25. accounts If you do not wish to proceed with creation of the new batch click on the cancel button to exit the batch creation process cancel When you click on Cancel you will be taken to the Review Batches page If you happen to update a transaction that is incorrect you can either edit or delete the transaction Refer to 8 3 and 8 4 of this manual Copyright 2008 Commercial in Confidence E amp OE Page 18 of 58 HOLIDAYCOAST credit union 6 2 Multiple BPAY Transactions If you are creating multiple payments in each batch repeat the steps in 5 4 to add transactions to the batch Batch details will now display as follows Continue until all required transactions have been added to the batch Business Banking will update the Batch Total field with the new transaction amount each time you add a payment to the batch list Batch Total 73 00 Business Banking allows for multiple from accounts to be selected when creating batch transactions When each transaction is entered a different from account can be selected from the drop down box The batch transactions will display at the bottom of the screen showing the multiple from accounts If you do not wish to proceed with creation of the new batch click on the cancel button to exit the batch creation process cancel When you click on cancel you will be taken to the Review Batches page If you happen to update a transaction that is incorrect y
26. and finance software including payroll solutions Payroll files can be created in MYOB and imported into Business Banking as a batch Commercial in Confidence E amp OE Page 58 of 58
27. atch Type Enter a Name for the Batch Internal Internal Internal External 201 BPAY Pay Jan 2010 cancel next P cancel next Click next to progress with the batch You can now start adding the batch transaction details The previous steps will be the same for each batch type whether it be Internal External or BPAY For further details on Internal Batches refer to 5 2 External Batches refer to 5 3 and BPAY Batches refer to 5 4 of this manual Note When creating a batch you are only able to use the same type of transaction For example you will not be able to create a batch that contains both internal and external transactions Copyright 2008 Commercial in Confidence E amp OE Page 10 of 58 HOLIDAYCOAST credit union 5 2 Creating an Internal Batch HCCU INTERNET BANKING TRAINING Member number 127433 Create Edit a batch 12748658 Hecu Internet Banking Training Business Access 2 to signi 1 000 00 To afc 12748652 1 Hccu Internet Banking Training Business Access Description Manual cancel save select unselect select cancel save i unselect Select the account you wish the funds to come from multiple from accounts are allowed You then select the account you wish the funds to be transferred to from the drop down boxes provided Note The From or To account selection will also display accounts from other memberships that have been linked
28. ay 6 June 2012 at 11 144M are Date Date last last Status saved posted 127488 16229 39543 Manual Internal 1 50 00 06JUN12 06JUN12 Awaiting Authorisation 127488 16222 50288 30 External External 2 60 00 30MAY12 30MAY12 Authorised 127488 16220 34034 28may 12 BPAY 1 50 00 28MAY12 28MAY12 Authorised meea meters tend 1 1200 amare oc 127488 16220 30059 28external External 1 12 00 28MAY12 28MAY12 Batch submitted for Job authorisation No in Batch Date Batch ID Description Type Batch Total created 127488 16214 36815 tuesdal4 BPAY 1 52 00 22MAY12 22MAY12 Awaiting Authorisation 127488 16214 34424 tues External 3 37 00 22MAY12 22MAY12 Authorised 127488 16213 48909 hmmm BPAY 2 37 00 21MAY12 21MAY12 Authorised Copyright 2008 Commercial in Confidence E amp OE Page 15 of 58 HOLIDAYCOAST credit union 5 4 Creating a BPAY Batch For a BPAY Batch enter the account the funds are being transferred from to select multiple from accounts refer to 6 2 Then enter the Biller details by selecting existing Biller details from the drop down box or by entering new biller details in the New Biller Field refer to 7 3 for details on how to create a new biller Once the correct Biller has been entered complete the Reference and Amount fields Create Edit a BPAY batch Previous Biller 2 available Please select or enter below select cancel Save i Unselect select ca
29. cifically affecting the ability to upload batches in Business Banking In order to use all the features of Business Banking McAfee Site advisor Site Advisor Plus must be uninstalled Adding the Business Banking website to the safe list or disabling the product still results in issues The McAfee Site Advisor software is available for Internet Explorer and Firefox browsers only To identify if you have McAfee installed you will need to go to the Control Panel either by going to My Computer on your desktop Control Panel should display on left hand side menu or Start then Settings then select Control Panel click on Administrative tools The system will display McAfee if the software has been installed NOTE on some computers McAfee may display in the Control Panel before you select Administrative Tools You will need to now uninstall this software go to Control Panel select Add Remove Programs or Windows Components Highlight the McAfee symbol button should appear for you to Change Remove Select this button Screen will display Select Finish DYMO Label Software Perform Uninstall A o You are now ready to uninstall the DYMO Label Software from your system Click the Finish button to perform the uninstall Click the Back Button to change any of the uninstall options Click the Cancel button to exit the uninstall Wise Installation Wizard Cancel Copyright 2008 Commercial in Confidence E amp OE Page 51 of 58
30. cusravecausasonenedeze seduda 4 3 ACCESSING BUSINESS BANKING e cs cane cccceraveanevanesadcnnessacsuaseducssspeconcsanvussensaesescwanudecssarcaecvuncssevescasensseunesecsoneuss 5 4 AUTHORITY PASS WOR DS errearen aeRO TREERNE NEETA NEEE E RNEER 6 4 1 CHANGE ATAOI PAS WORT 2422422222242244 a a A A 6 5 MANUAL BATCH PROCESSING ccccccccccccccccccccccccccccccccccccccccccccccccccccccccceccccccecccccccceccccececcccccccccccceccccccccccccceccccccccees 9 5 1 Cor EG Cases sa ese E EE E seo C0000044 R LORA pecscee suena 9 5 2 CREATING XH Te 222224 cre ete AEAEE AAEE AAE AE A AA REA 11 5 3 CREATING AN EXTERNAL BATCH 0 cccccecececececcccecccecececececucecscececececececececscucacececececscscecscecscecescecececececscececuceseececececeeecsees 14 5 4 CREATING A BPAY DAMH eirca ied AEA AA AAA DEAR OR Ate 16 6 MULTIPLE FROM ACCOUNTS IN BATCHES ccccccccccccccccccccccccccccccccccccccccccccecccccccceccccsceccccsccccccccccccccceccccscececs 18 6 1 MULTIPLES IN ETERNAL BATCHES 2222220424420002236 0040202 000040200 eE a aa CAA CADA a deai addatat ieia 18 6 2 MILTIP E BP AY TN Aa TT a A E as eee ses sees eee et 19 7 CREATING AND DELETING PAYEES AND BILLERS ccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccces 20 7 1 TO ADD FTE PAYEES ccceccccececcececccececccecececcececscecececscecnccecececececeecscecuecscececececuecececececectscecectecectcsascectseececesasctcueess 20 TZ TODE
31. e File Look in E Testing aba files o s E mir 3 FEES gt Q QQ My Recent Documents iz Desktop CJ hy Documents hy oc Comp omputer My Network File name HCU_25024 Places Files of type BECS Files aba Lancel Select the file to be uploaded then click on the Open button The system will populate the display with the batch information and the batch can now be uploaded File Location Select Desc in file PAYMENT DATS Helease date 17 March 2020 Batch total 5 630 00 Ho of subbatches Entries in batch 16 Descrpbon PAYMENT DA TX Confirm Cancel Reading batch file details Read batch file details Copyright 2008 Commercial in Confidence E amp OE Page 54 of 58 HOLIDAYCOAST lit UNION Click on the Confirm button to continue or the Cancel button to clear the upload file details File Location Desc in file Release date Batch total No of subbatches Entries in batch Descrpbon Upload Bank File esktop Testing aba files nettelABA Select PAYMENT DATA 17 March 2010 1 634 46 3 PAYMENT DATA See Upload completed Batch Id is 122048 15417 57657 Reading batch file details 4 Read batch file details Confirming batch file for upload Please wait 4 Confirm completed Batch file is confirmed Starting upload Upload started About to Update status Sending block of data Updating status lt Upload A
32. ecccccececcscescecceccecesceececoecoeccececsecoeceeoeesecseceeosesecsasosesenseoseneananaes 44 11 UPLOAD BANK FILE vicccccccscssconscscewssosccovscatacescasesscesswssesenevbsensicesesssonsdawscosseunswavessessedusesnsewasessawsevacewncossswnenstesasesesesesessuncoes 45 11 1 CREATING THE UPLOAD ENVIRONMENT cccececececcccccccececececececsccecccecececececececececesecececececececececeseceeececececececececeseseseeeeaecectens 45 Hen tU RULE SOE AB AY ce Cn eR CE eo PR ae a eee ae ne eee CEE Pe eC NE TCR Ree ene Teen eee eee a renee 45 Tasal ANE SCCUVILV Pero SS e E a a E A EEE anda 48 PrO a aa a a 34204444 a a a STUN STOR a a a a a STE AR SUT STOR a e ina 50 MAE O aE E S 51 12 UPLOADING A BANK FILE c ceccecececccccccccccccccoccccococcccococccccccccccccoceucccoccccccoceuccceceuoscoceuescoceucoceceuescoceuesceseuceceoenes 52 13 FIELD AND STATUS DESCRIPTIONS ccecececccccccccccccococcccococcccccoccccccocccccceceucccoccccoceueuescoccucoccceuescsecuceceueueuoeoeues 56 14 GLOSSARY EEEE 58 Copyright 2008 Commercial in Confidence E amp OE Page 3 of 58 2 Register for Business Banking HOLIDAYCOAST credit union Visit www hccu com au and click Access Internet Banking Register Today Business Banking Registration Form ros Arrangements your business HOME APPLY ONLINE CONTACT US Savings Loans Insurance Investing Community Home Access Internet Banking Registration Form
33. ect the information that is displayed in the Add Remove programs Screen Copyright 2008 Commercial in Confidence E amp OE Page 46 of 58 HOLIDAYCOAST Uo Add or Remove Programs Sele Currently installed programs C show updates Sort by Change or 7 Intel R Graphics Media Accelerator Driver Remove Programs B KeePass Password Safe 1 15 Size 1 90MB A Microsoft NET Framework 1 1 4 if Microsoft MET Framework 1 1 Hotfix KB928366 Add New Serrat if Microsoft WET Framework 2 0 Service Pack 2 Size i Microsoft MET Framework 3 5 SP1 Size 34 05MG i Microsoft Compression Client Pack 1 0 For Windows XP Add Remove A Microsoft Office Professional Edition 2003 Size 775 00MB Windows Components LIA Microsoft Office Visio Viewer 2003 English Size 19 87MB i Microsoft User Mode Driver Framework Feature Pack 1 0 Q i Mouse Suite peal D mozilla Firefox 3 6 Size 27 31MB Defaults El MSXML 4 0 SP2 KB954430 Size 2 67MB 27 MwSnap 3 Size 0 98MB iB MYOB ODBC Direct 9 AUS Size 12 02MB 2 MYOB Premier 12 5 Size 171 00M6 The Windows files identify a 2 0 folder however the Add Remove software screen shows this as a Service Pack and not the Framework To reconfirm this go to the Windows 2 0 file and confirm that it holds a CONFIG folder i B COMINDOWS Microsoft WET Frameworkive 0 50727 Name Size Type Date Modified and Folder Tasks 5 ASP NETWebAdmi
34. ed sites This zone contains websites khak you trust not to damage our computer or vour Files You have websites in this zone Security level For this zone Allowed levels For this zone All Medium low Appropriate For websites on your local network fintranet Most content will be run without prompting you Unsigned Actives controls will not be downloaded aI Same as Medium level without prompts Custom level Default level Reset all zones to default level In the sites listing click on the Add button to add NetTeller Internet Banking as a trusted site Trusted sites You can add and remove websites From this zone All websites in this zone will use the zone s security settings Add this website to the zone Websites https netteller2 Esv com au https fiw netteller conm au Require server verification https For all sites in this zone Close Copyright 2008 Commercial in Confidence E amp OE Page 50 of 58 HOLIDAYCOAST McAfee Site Advisor McAfee Site Advisor Site Advisor Plus is not supported by Business Banking McAfee Site Advisor is a free download from McAfee website designed to rate the risk level of websites as they are visited and reduce the risk of browsing the internet McAfee Site Advisor Plus is an enhanced version of the product available as part of the McAfee Total Protection Suite Both versions of Site Advisor cause issues with Business Banking spe
35. ence of NET 2 0 systems files in C WINDOWS Microsoft NE T Framework a Framework File Edit View Favorites Q rack S Tools Help 2 Search Wes Folders E Address a a oft NET Framework File and Folder Tasks EJ Make a new Folder Publish this Folder to the Web ad Share this folder Other Places C Microsoft NET E My Documents ig My Computer CJ My Network Places Details Framework File Folder Date Modified Today 8 February 2010 1 14 PM i 1 0 3705 v1 1 4322 NETFXSB510 Microsoft NET Installation Hook Microsoft Corporation lt amp in 3 netfxsbs12 hkf HKF File 41 KB sbs_diasymreader dll 1 0 0 0 Mic sbs_microsoft vsa vb codedo 1 0 0 0 Microsoft MET Framework Setup sbs_microsoft jscript dll 1 0 0 0 Microsoft NET Framework Setup sbs_system data dll 1 0 0 0 Microsoft NET Framework Setup sbscmp10 dll 2 0 50727 3053 Microsoft NET Framework v1 CACACACACAEME SharedReg12 dll 2 0 50727 1433 Microsoft NET Framework 1 sbscmp20_perfcounter dll 2 0 50727 1433 Microsoft NET Framework v1 E CACACACACACAN v2 0 50727 NETFXSBS10 hkf HKF File 36 KB sbs_iehost dll 00 0 Mi Microsoft NET Framework Setup sbs_YsaVb7rt dll 1 0 0 0 Microsoft NET Framework Setup sbscmp20_mscorwks dll 2 0 50727 1433 Microsoft NET Framework w1 The information in this folder should refl
36. equired to utilise the bank file upload option Framework versions may not always be easy to identify and further investigation may be required Go to the Control Panel either by going to My Computer on your desktop Control Panel should display on left hand side menu or Start then Settings then select Control Panel click on Administrative tools Administrative Tools File Edit view Favorites Tools Help Q rack amp E Ka Search Folders Ez Address 4 Administrative Tools Component Services Computer Management File and Folder Tasks Shortcut Shortcut 2 KB 7 2 KB fe Share this folder Event Viewer Shortcut Local Security Policy Shortcut h Other Places 2 KB amp L nei GB Control Panel Microsoft NET Framewor k 1 1 ae Microsoft NET Framewor k20 izard Shortcut KB s Configuration B My Documeni ts Shortcut 7 Shortcut My Computer C My Network Places Details Administrative Tools System Folder Copyright 2008 Commercial in Confidence E amp OE Page 45 of 58 HOLIDAYCOAST credit union The system will display the NET configuration icon and the version number which will be displayed in the icon name Microsoft MET Framework 1 1 Shortcut If NET version 2 0 is installed but the system doesn t have the 2 0 configuration icon present this may not be a true representation of the environment and additional confirmation is required Confirm the pres
37. ers code in the new biller section Type in the reference provided on your bill in the Customer Reference Number section Enter the amount If you have multiple accounts with the same biller e g phone company and one of these accounts has already been added to your list of billers please pay special attention to the reference code and amount Create New BPAY Giller 127486S8 Hccu Internet Banking Training Business Access 2 to sign 1 000 00 v Click the Update button to continue with the creation or click on clear to remove the information from the screen and begin the creation process again Note If creating a new BPAY Biller as the first transaction on a batch once you select continue you will be taken to the View all Accounts page This will not create a new batch even though you have given ita name If you have already updated your batch with existing BPAY Billers once you select continue you will be back on the at the batch you have been working on You will then need to go to Previous Biller the new payee you have just saved will be saved in the drop down list Copyright 2008 Commercial in Confidence E amp OE Page 24 of 58 HOLIDAYCOAST credit union 7 4 To Delete a BPAY Biller Click on Delete BPAY Billers in the BPAY menu The system will display the existing Payees for the Business Banking User int Z K ALERT You have Job s ready to Sign Welcome to Internet Banking Y
38. gt 08JUN12 4 197 00 External 4 Authorised al adf posted Business Banking will display a list of all posted transactions in that Job HCCU INTERNET BANKING TRAINING Member number 127488 print Z Er Working with account 12748856 Welcome to Internet Banking Release Date Posted Date Transactions Job Total Description Sub Job Id Transaction Sumber Amount From Account BSE To Account Reference Status lt i Back Copyright 2008 Commercial in Confidence E amp OE Page 44 of 58 HOLIDAYCOAST credit union 11 Upload Bank File Business Banking allows users to upload bank files into the batch processing functions The system accepts aba files created through accounting packages such as MYOB which conform to bank file standards This allows payroll and payment batches to be created through third party software and then processed through Business Banking 11 1 Creating the Upload environment To utilise this functionality the User s environment needs to meet a set of credentials for the upload to work These include e NET 2 0 or above Framework refer to 1 2 e Specific Business Banking security policy installed on their PC provided from the institution refer to 1 3 e Browser settings identifying NetTeller as a trusted site refer to 1 4 e If installed McAfee Security suite requires Site Advisor uninstalled refer to 1 5 Identifying the NET version Microsoft NET 2 0 framework is r
39. he status and type of job being selected To check the status of a job click Check Job Status in the Business Banking menu Business Banking will display a listing of all Job ID s as well as details such as the total number of transactions in a batch Batch Total Last Posted Date etc HCCU INTERNET BANKING TRAINING Member number 127488 Print Z E Working with account 12748858 gt Welcome to Internet Banking Your Jobs on Thursday 7 June 2012 at 08 04 4M are Last Posted Date Release Total Batch T Posted Unposted Audit Date Trans Total ype Description Trans Trans History View Action delete 127435 16229 39543 1 Manual 20JUM12 1 50 00 Internal 1 back to top Additional displays are available to allow users access to more detailed information about jobs This information is accessed from the columns on the right of the batch details highlighted above For an overview of the fields displayed in the Business Banking refer to the Fields and Status Description section section 13 of this manual Copyright 2008 Commercial in Confidence E amp OE Page 36 of 58 HOLIDAYCOAST credit union 9 1 To view the Audit History To view the Audit history for a job click on the view button in the Audit History column that corresponds with the job you are reviewing sign 127488 16229 39543 1 Manual 20JUM12 1 50 00 Internal 0 1 Authorised all delete A pop up screen wil
40. ing Adha C 488 16 Qt Ys inal in nterna LILI U6 p U6 p d horised delete edt _ 127488 16222 46310 30 May Internal 3 84 00 30MAYI2 30MAY12 Authorised l I2780 16220 34004 28mayl2 PAY 1 soo mayiz 28MAY12 horse 127488 16220 30062 28 external External 1 12 00 28MAY12 28MAY12 Authorised wee No in Batch Date Batch ID Description Type batch Total CE E D batch submitted for Job athorisaton Cia E 127488 16220 30052 28 external External 1 12 00 28MAY12 28MAY12 Awaiting Authorisation External 1 12 00 28MAV12 2BMAYIZ waiting Authorisation delete sian Copyright 2008 Commercial in Confidence E amp OE Page 17 of 58 HOLIDAYCOAST credit union 6 Multiple From Accounts in Batches 6 1 Multiples in Eternal Batches If you are creating multiple payments in each batch repeat the previous steps in 5 3 to add transactions to the batch Batch details will now display as follows Continue until all required transactions have been added to the batch Business Banking will update the Batch Total field with the new transaction amount each time you add a payment to the batch list Description Manual 50 00 Business Banking allows for multiple from accounts to be selected when creating batch transactions When each transaction is entered a different from account can be selected from the drop down box The batch transactions will display at the bottom of the screen showing the multiple from
41. l appear showing the history for the selected job ZJ oo HCCU INTERNET BANKING TRAINING WAUCHOPE NSW Member number 127488 2446 Listing of Audit History Entries The entries for Job 127488 16229 39543 1 on Thursday 7 June 2012 at 08 04AM are Date Time Activity Authority Token Id 06 JUN 2012 10 59 Signed BRAD 127488 1 For an overview of the fields displayed in the Business Banking refer to the Fields and Status Description section section 11 of this manual 9 2 To view all transactions in a Job To view all transactions in Job click on the all option in the view column that corresponds with the job you are reviewing sign 127468 16229 39543 1 Manual 20JUM12 1 50 00 Internal a 1 Authorised view a E delete Business Banking will display a list of all transactions in that job HCCU INTERNET BANKING TRAINING Member number 127486 Print 57 rrine Z oot Working with account 12748858 s Welcome to Internet Banking Description Release Date Posted Date Transactions Job Total Type Sub Job Id Transaction Number Amount From Account BSE To Account Reference Status 12 00 12745658 502214 65446 testing BB SUBMIT 150 00 12748658 B02 14 12345 Brad BB SUBMIT Copyright 2008 Commercial in Confidence E amp OE Page 37 of 58 HOLIDAYCOAST credit union 9 3 To Action a Job The Check Job Status screen allows for Jobs to be actioned in two ways sign or delete HCCU IN
42. mobile phone with you if you are using SMS security Please select your security option from the dropdown list Your one time password may take up to 90 seconds to be delivered to your mobile phone Note Refer to page 8 for an outline of how the crypto keypad works Click on jub The following screen will display to confirm the action Click on Continue Your BSB details have been submitted for updating continte Copyright 1997 2012 by NetTeller Pt Ltd Internet Banking Note If creating a new FTD Payee as the first transaction on a batch once you select continue you will be taken to the View all Accounts page This will not create a new batch even though you have given it a name If you have already updated your batch with existing FTD Payees once you select continue you will be back on the at the batch you have been working on You will then need to go to Select Payee BSB the new payee you have just saved will be saved in the drop down list Copyright 2008 Commercial in Confidence E amp OE Page 21 of 58 HOLIDAYCOAST credit union 7 2 To delete a FTE Payee From the transfers menu click the Delete FTE BSB The system will display the existing Payees for the Business Banking User Welcome to Internet Banking Your External Payees on Wednesday 6 June 2012 at 01 43PM are Account Amount of last Last Number payment payment ao z214 Agan eases 1200 8 re z 80221
43. nEiles File Folder 3 02 2010 1 01 PM E eas Temporary ASP NET Files File Folder S 02 2010 1 02 PM es MSBuild File Folder 5 02 2010 1 14 PM Seed eas mut File Folder 8 02 2010 5 15 PM Share this folder ORedistList File Folder G 02 2010 5 15 PM I 1033 File Folder 3 02 2010 5 15 PM File Folder 8 02 2010 5 16 PM File Folder 23 02 2010 3 05 PM 69 KB Application Extension 23 09 2005 12 14 AM CONFIG at Places If the config folder for 2 0 cannot be found the user will need to install Microsoft NET Version 2 0 from a trusted site The NET Version 2 0 Configuration Wizard icon GUI Interface may also need to be installed Note There are multiple versions of the NET2 0 framework available These cater for different Operating System versions such as 64 bit Vista etc To identify the specific version required for your operating system refer to the System Requirements identified by the source of your upgrade software Copyright 2008 Commercial in Confidence E amp OE Page 47 of 58 HOLIDAYCOAST credit union Install the Security Permission Go to http www ge tt 7jz6u2E v 07c run the install program to install the Security Permissions These are required to upload Bank Files in Business Banking Security Permisstons BatchSetup2 0 msi HCCU is using Ge tt to share this file i Do you also want to share files Share acy gt lt f 5u2E v 0 http ge tt 7jz6 0 Copy link No pre
44. ncel Save Unselect Once the transaction details have been entered click the update Button after each transaction update Confirm update by clicking Message from webpage x Valid BSE Account No 12345 Reference Brad Amount 150 00 Note When creating new BPAY billers refer to 7 3 Copyright 2008 Commercial in Confidence E amp OE Page 16 of 58 HOLIDAYCOAST credit union Once this payment has been registered it will display at the bottom of the create a batch screen as per below cancel Save select unselect Once the batch transactions have been entered altered click the save button SE Business Banking will save the batch details and display a confirmation screen displaying the new Batch ID Your batch has been successfully saved Your batchID is 127488 16229 50163 Click on continue to see your current listing of batches conbinue Copyright 1997 2012 by NetTeller Prey Ltd Internet Banking Review the information the click the continue button continue Business Banking will take the user to the Review Batches screen where the new batch will be displayed HCCU INTERNET BANKING TRAINING Member number 127488 gt p Print Z logout Working with account 12748858 5 Welcome to Internet Banking Your Batches on Wednesday 6 June 2012 at 01 56PM are ALERT You have Jobs ready to Sign Date Date last last Status Action saved posted a Amaf
45. ng details such as the total number of transactions in the Job batch total last posted date etc HCCU INTERNET BANKING TRAINING Member number 127488 Print amp Working with account 12748858 Welcome to Internet Banking Your Jobs on Thursday 7 June 2012 at 08 324M are Last beren Poe fe te vea ee eee NP 127488 16220 30052 1 28 external 08JUN12 4 197 00 External 0 4 Authorised marie saette oan raie wn aa e ae s 127488 16220 30059 1 28 external 21JUN12 12 00 External 1 Authorised mez 127488 16222 52459 1 sdfa 31MAY12 50 00 Internal 1 Authorised es TEE E om E oe iis 127488 16222 50288 1 30 External 01JUN12 60 00 External 2 Authorised a Crew arl failed 127488 16222 46310 1 30 May 30MAY12 3 84 00 Internal 3 Authorised A aes 127488 16220 30062 1 28 external 28MAY12 1 12 00 External 1 Authorised T crea ee ee coe fessen 127488 16214 34424 1 tues 22MAY12 1 1 00 External 0 1 Authorised anem toon amana E ILS back to top Additional displays are available to allow users access to more detailed information about Jobs This information is accessed from the columns on the right of the batch details Last Type Posted Date Posted Unposted Stat Audit vi Trans Trans ch History acli Release Total Batch Description Date Trans Total 127488 16220 30052 1 9 28 external O8IUN12 4 197 00 External 4 Authorised failed posted Copyright 2008 Commercial in Confidence E amp OE
46. nother Bank File The system will confirm that the upload is complete and provide the user with the Batch ID To exit this screen click the Upload Another Bank File button to be returned to the start of the upload process The Batch will now appear in the Review Batches screen Your Batches on Wednesday 17 March 2010 at 03 02PM are Batch ID Description Type Me 122046 15417 57657 PAYMENT DATA Bank Fils 3 ALERT You have Job s ready to Date Date par a last last Status Action saved posted 1634 46 17MAR10 17MAR10 Avecilircy Parthoricalion Once the Batch has been successfully uploaded and can be viewed in the Review Batches screen the process of signing the batch to create a job is the same as when processing a manually created Batch Copyright 2008 Commercial in Confidence E amp OE Page 55 of 58 HOLIDAYCOAST 13 Field and Status Descriptions Business Banking utilises a number of fields to identify information about batches and jobs An overview of each of the permissions is as follows Batch ID This is the batch or job Identification number issued by Business Banking Description When a batch is created the user specifies a description for the batch The description for the batch is displayed in this field No in Batch Total number of transactions in the batch or job Batch Total The total combined transaction value of the batch or job Date Created The date the original batch or job
47. nts If you do not wish to proceed with creation of the new batch click on the cancel button to exit the batch creation process cancel If you happen to update a transaction that is incorrect you can either edit or delete the transaction refer to 8 3 and 8 4 of this manual Once the batch transactions have been entered altered click the save button Sav Copyright 2008 Commercial in Confidence E amp OE Page 12 of 58 HOLIDAYCOAST credit union Business Banking will save the batch details and display a confirmation screen displaying the new Batch ID Your batch has been successfully saved Your batchID is 127488 16229 39543 Click on continue to see your current listing of batches continue Copyright 1997 2012 by NetTeller Pty Ltd Internet Banking Review the information the click the continue button continue Business Banking will take the user to the Review Batches screen where the new batch will be displayed HCCU INTERNET BANKING TRAINING Member number 127488 Print 2 logout pJ Working with account 12748858 Welcome to Internet Banking Your Batches on Wednesday 6 June 2012 at 11 144M are Batch ID Description Type 2 a Goh eer a 2 ge Status Action 127488 16229 39543 Manual Internal 00 06JUN12 06JUN12 Awaiting Authorisation 127488 16222 50288 30 External External 2 60 00 30MAY12 30MAY12 Authorised anesso omy tered 3 0400 mari soma ahd gt gt Ree 127488 16220 34034
48. ocess requires transactions to be edited during the batch stage Once the batch has been signed and becomes a job users don t have the option to delete transactions from a Job In the event that a transaction in a job is incorrect the Job will need to be deleted and the batch recreated To delete a job from the Check Job Status screen click on the delete option in the Action column that corresponds with the Job you are reviewing ETE 127488 16229 39543 1 Manual 20JUN12 1 50 00 Internal 1 Authorised Business Banking will request additional information to complete the deletion step logout Bl HCCU INTERNET BANKING TRAINING Member number 127488 ost E Working with account 12748858 Delete Job Token Please select a device Token Yalue submit clear 4 EH transactions From the drop down box select the Authority ID then enter the correct Authority Password Token Please select a dewice Once the device details have been entered the system will confirm the Job has been successfully deleted The Job will no longer be visible in the Check Job status screen Copyright 2008 Commercial in Confidence E amp OE Page 40 of 58 HOLIDAYCOAST credit union 10 Job History Business Banking allows users to display the history of Jobs created To access this information click on the Job History option from the Business Banking menu Business Banking will display a list of Jobs includi
49. on sayed posted EZ Ea Mo in Batch Date Batch ID Description Type batch Total created 127488 16229 50163 Sample BPay BPAY Z 73 00 06JUM1z 0 6JUM1z Awaiting Authorisation An editing screen the same as when loading new batch transactions will be displayed Create Edit a BPAY batch 127488658 Hccu Internet Banking Training Business Access 2 to signi 1 000 00 Previous Biller 2 available Flease select or enter below gt Reference update Batch Total 73 00 cancel Save select unselect cancel Save select unselect From the transaction listing at the bottom of the screen click the edit option that corresponds to the transaction being reviewed Copyright 2008 Commercial in Confidence E amp OE Page 28 of 58 HOLIDAYCOAST credit union 8 3 To edit a transaction in a batch Locate the transaction in the listing then click the edit option The transaction will be removed from the transaction listing and the details will populate the transaction creation fields This allows the user to edit any of the transaction details as well as add new transactions to the Batch 127498658 Hccu Internet Banking Training Business Access 2 to sign 1 000 00 Previous Biller Z avallable Please select or enter below select cancel Save d unselect Once the transaction details have been entered click the update button
50. ou can either edit or delete the transaction Refer to 8 3 and 8 4 of this manual Copyright 2008 Commercial in Confidence E amp OE Page 19 of 58 HOLIDAYCOAST credit union 7 Creating and Deleting Payees and Billers 7 1 To Add FTE Payees If you are not already in a batch with existing payee s already updated as a transaction please refer to and complete section 5 1 of this manual make sure you select batch type as external Batch name may be Adding new FTE s select next as you would when creating a normal batch Click on Add BSB as highlighted below Amount of Payment 1 update Once you have clicked on Add BSB the following screen will display Create anew FTE BSE Reference Po Enter the BSB Account Name and Account number for the New Payee Enter the reference for the Payee This will be the default reference displayed when making payments to this payee Enter the amount of the First Payment This will be the default payment amount displayed when making payments to this payee Create a new FTE BSB 802214 Account Number 23456 Mary Poppins Reference Wages Select Copyright 2008 Commercial in Confidence E amp OE Page 20 of 58 HOLIDAYCOAST credit union The following page will display Select the TAPwd code from the dropdown box provided and using the Crypto keypad BSB 802214 Account Name Smith Please ensure you have your
51. our BPAY Billers on Wednesday 6 June 2012 at 02 12PM are Last Last Customer Sumber From a c Biller Code Biller Name Reference Payment Payment Option amount Date 2 12746658 23796 23796 2000049513763 23 00 30 MAY 2012 back to kop From the listing select the Biller you wish to delete and click the delete option on the left hand side that corresponds to the payee being deleted Go ISB AB AB O52 50 00 The System will confirm the deletion Message from webpage Gre you sure you want to delete this BPAY Biller From 4 amp ccount 514 Biller Code 3004 Biller Name BROOME LIGHT Amount 50 30 i Date last paid _ Cancel Click OK to continue or Cancel to discontinue with the deletion process The system will then confirm the Biller details have been deleted Your BPAY history biller details have been updated ER BJ Copyright 1997 2012 by MNetTeller Ptw Ltd Internet Banking Note Please be aware that above images are for illustration purposes only Transaction details may vary depending on the type of batch Copyright 2008 Commercial in Confidence E amp OE Page 25 of 58 HOLIDAYCOAST credit union 8 Review Batches This menu item will display the List All Batches screen which holds a list of all batches saved on the host This includes Internal BPAY and External batches along with uploaded Bank Files The user will be able to View
52. sted Job Signed Successfully logout g Member Number 127438 Authority Token TROY BBAuth Crypto Job Id 127488 16220 30059 1 continue Copyright 1997 2012 by NetTeller Pty Ltd Internet Banking Copyright 2008 Commercial in Confidence E amp OE Page 34 of 58 HOLIDAYCOAST 8 8 Forward Dating a Batch Refer to 6 3 of this manual Signing a Batch To forward date a Batch simply enter the release date required for this batch This can be authorised up to 90 days in advance as you require 8 9 Creating a Regular Batch As a Business Banker you will often be required to process the same or similar batches on a regular basis To save time you do not need to worry about creating a whole new batch each time You can go to Review Batches and select the original batch once it has been authorised Edit and update the batch as required Refer to all sub points within section 8 2 of this manual should you require further clarification on any of the editing updating processes Complete as a regular batch Copyright 2008 Commercial in Confidence E amp OE Page 35 of 58 HOLIDAYCOAST credit union 9 Check Job Status This section is not relevant for Sole Trader or One to Sign memberships This menu item holds a list of un posted jobs This includes Internal B Pay and External jobs along with Bank File jobs The user is able to Sign and Delete jobs from this screen depending on t
53. te the run Copyright 2008 Commercial in Confidence E amp OE Page 48 of 58 HOLIDAYCOAST credit union 7 Batch File Upload Control Batch File Upload Control Confirm Installation Installing Batch File Upload Control The installer is ready to install Batch File Upload Control on your computer Batch File Upload Control iz being installed Click Next to start the installation Please wait Oo gu Ca a i H 5 Batch File Upload Control Installation Complete Batch File Upload Control has been successfully installed Click Close to exit Please use Windows Update to check for any critical updates to the NET Framework Cancel lt Back Copyright 2008 Commercial in Confidence E amp OE Page 49 of 58 HOLIDAYCOAST credit union Browser Trusted sites The NetTeller internet banking site needs to be added as a trusted site in Internet Explorer Open Internet Explorer go to the Tools menu access Internet Options and go to the Security tab Click on the Trusted Sites option then click on the Sites button Internet Options General Security Privacy Content Connections Programs advanced Select a zone to view or change security settings amp Internet Local intranet MOTA Ae Restricted Trust
54. tial authorisation and has progressed to the Job phase Job Authorisation Copyright 2008 Commercial in Confidence E amp OE Page 57 of 58 HOLIDAYCOAST 14 Glossary Authority Authority Password Bank File Batch BPAY Batch External Batch FTE BSB Internal Batch Job Multiple Signatories MYOB http myob com au Copyright 2008 An individual who performs operations via Business Banking An individual user s password Used to upload sign and delete batches jobs Conditions apply An aba file created through third party accounting packages e g MYOB A template containing one or many individual transactions A batch can only be of 1 type Internal External or BPAY Can be edited to add or exclude individual transactions When authorised signed o is posted immediately or on the release date for one to sign or o becomes a job pending authorisation by another Authority for two or more to sign A template of one or more BPAY transactions A template of one or many external transfer transactions A record of Funds Transfer External recipients Records BSB and account numbers Account name last payment amount and date and reference details A template of one or many NICU internal transfer transactions A batch that has been authorised for posting Applies to accounts that require more than one Authority to operate An acronym for Mind Your Own Business MYOB provide accounting
55. view available for this type of file Download Security Permissions BatchSetup2 0 msi Once the installation begins follow the screen prompts until the installation complete 17 Batch File Upload Control Batch File Upload Control Welcome to the Batch File Upload Control Setup Select Installation Folder Wizard The installer will guide you through the steps required to install Batch File Upload Control on your The installer will install Batch File Upload Control to the following folder computer To install in this folder click Next To install to a different folder enter it below or click Browse Folder C Program Files The System Works Group Batch File Upload Contro Reminder As good computing practice we recommend you backup your computer before installing Install Batch File Upload Control for yourself or for anyone who uses this computer new software WARNING This computer program is protected by copyright law and international treaties Unauthorized duplication or distribution of this program or any portion of it may result in severe civil or criminal penalties and will be prosecuted to the maximum extent possible under the law Everyone Just me A trea Ces 1 Cancel Bact Note Depending on the security settings on your computer you may receive a security message requesting that you do not run this program You may need to find more options to be able to proceed and comple
56. ype Date Time Signed Device Used ALERT You have Job s ready to Sign BPAY eS l O OZ 2 Z ReleaseDate O Token Please select a device Token Yalue gt gt gt l w r0M0gy0 y _r pQOoaocc Vy crcyo T WMO O WV UO r o UU view transactions submit clear Enter the Release Date for the batch being signed Token alue 21 JUN 2012 Token Please select a device v Copyright 2008 Commercial in Confidence E amp OE Ee ea Action Page 33 of 58 HOLIDAYCOAST credit union From the drop down box select the Authority ID then enter the correct Authority Password Release Date Token Please select a device v Token Yalue Multiple Signatories Once the device details have been entered the system will confirm the batch has been successfully signed The batch will become a Job and will be visible in the Check Job status Screen ready for further authorisation Refer to section 9 of this manual the following alert will display when a job is waiting to be signed ALERT You have Job s ready to Sign If an authority attempts to sign a batch they have already signed for the following message will display BBY S 0 Member has already signed this batch Any to sign Once the device details have been entered the system will confirm the batch has been successfully signed The batch will be po

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