Netgear CG3000D User Manual
Contents
1. Manually Configuring Wireless Settings on page 11 or you can use Wi Fi Protected Setup WPS described in Using Push N Connect WPS Wireless Setup on page 13 To wirelessly connect to the gateway a computer or wireless device must be configured with the same wireless settings as the gateway The default wireless network name SSID for the gateway is Wireless NETGEAR recommends that you change this for better wireless security and to make it easier to recognize your network when you want to connect to it wirelessly By default the gateway works with WPA and WPA 2 wireless security The default passphrase is shown on the product label To use Push N Connect WPS your wireless computers and equipment must support WPS technology See Using Push NI Connect WPS Wireless Setup on page 13 Chapter 2 Wireless Configuration 10 Wireless Cable Gateway CG3100D Manually Configuring Wireless Settings You can manually configure the wireless settings and security for your gateway from the Wireless Settings screen To view or configure the wireless settings 1 If you are located near the gateway use an Ethernet cable to connect your computer to the gateway while you are changing the wireless settings Note If you connect wirelessly to the gateway and then change its wireless network name SSID or wireless security you will be disconnected after you click Apply Log in to the gateway as described in2. Attempts by local PCs to access the server using the external WAN IP address will fail Port forwarding opens holes in your firewall Only enable ports that are necessary Port Triggering Port triggering is an advanced feature that you can use to allow gaming and other Internet applications that would otherwise be blocked by the firewall You must know the port numbers that are used by the application Port triggering operates as follows 1 A computer makes an outgoing connection using a port number defined in the Port Triggering table The gateway records this connection opens the incoming port or ports associated with this entry in the Port Triggering List and associates them with the PC The remote system receives the PCs request and responds using a different port number The gateway matches the response to the previous request and forwards the response to the PC Without port triggering this response would be treated as a new connection request rather than a response As such it would be handled in accordance with the port forwarding rules Note Only one computer at a time can use port triggering After a computer finishes using a port triggering application there is a short time out period before the application can be used by another PC Chapter 5 Advanced Settings 35 Wireless Cable Gateway CG3100D To configure port triggering 1 In the main menu under Advanced select Port Triggering Activaci n
3. Logging Into Your Gateway on page 7 In the main menu under Setup select Wireless Settings to display this screen Specify the Wireless Network settings Name SSID The name of the wireless network Region The location where the gateway will operate Channel The available channels depend on the region Some countries have laws specifying which channels should be used 802 11 Mode This is set to Up to 145 Mbps by default You can specify the mode to support faster equipment or legacy equipment For help with Security Options see the following sections If you made changes click Apply so that they take effect WPA or WPA2 Wireless Security By default the gateway is set up to work with both WPA and WPA2 wireless security This security option is already selected You can specify the Network Key which works like a password to access the wireless network onfiguraci n Inal mbrica Red Inal mbrica Name SSID ono 9851 Region eu Channel Auto 802 11 mode Up to 145 Mbps Opciones de Seguridad O Disable O WEP O WPA PSKITKIP WPA2 PSKIAES WPA PSKITKIP WPA2 PSKIAES WPAMWPA2 Enterprise A PSKITKIP WPA2 PSK AES Contrase a 9733759300 8 63 caracteres Chapter 2 Wireless Configuration 11 Wireless Cable Gateway CG3100D To set up WPA or WPA2 wireless security 1 In the Security Options section of the Wireless Settings screen leave the default Opcio
4. Push N Connect WPS can be a quick way to automatically set up your gateway s wireless network and set up your wireless computer to connect to it at the same time WPS also called Wi Fi Protected Setup is relatively new technology so before you decide to use it check to make sure your wireless computers and devices support WPS Look for the o symbol on all the computers that will connect wirelessly to the gateway If you do not see the symbol on all the computers that will connect to the wireless network then you should manually set up your network first see Manually Configuring Wireless Settings After that you can still use WPS to set up the wireless connection for the computers that support WPS Chapter 2 Wireless Configuration 13 Wireless Cable Gateway CG3100D Note All WPS capable products should be compatible with the gateway For more detailed information about the WPS standard see http www wi fi org There are two Push N Connect methods Push Button and PIN personal identification number e Push Button This is the preferred method See the following section Using the WPS Button e PIN See Using a PIN on page 15 Using the WPS Button You can use the WPS button to automatically set up wireless settings in your gateway and to set up your wireless computer to connect to it Note The first time you use WPS it will assign a random network name SSID and a random passphrase to your wireles
5. 46 Chapter Troubleshooting Wireless Cable Gateway CG3100D e Check that your PC has the IP address of your gateway listed as the default gateway If the IP configuration of your PC is assigned by DHCP this information will not be visible in your PC s Network Control Panel Verify that the IP address of the gateway is listed as the default gateway See the link to the online document Internet Networking and TCP IP Addressing in Appendix B e Check to see that the network address of your PC the portion of the IP address specified by the netmask is different from the network address of the remote device e Check that your Cable Link LED is on e If your ISP assigned a host name to your PC enter that host name as the Account Name in the Basic Settings screen Wireless Performance and Gateway Location The range of your wireless connection can vary significantly based on the physical placement of the gateway The latency data throughput performance and notebook power consumption of wireless adapters also vary depending on your configuration choices For best results place your gateway according to the following guidelines Near the center of the area in which your computers will operate In an elevated location such as a high shelf where the wirelessly connected PCs have line of sight access even if through walls Away from sources of interference such as PCs microwave ovens and 2 4 GHz cordless phones Away from l
6. Locked QAM256 24 guer Hz damy Jager EuroDocsis T 5360537 420000000 158 446 i Locked QAM256 178 ole demy Japan Emgtgrse Sea tj 6360537 428000000 159 us L 4 Locked QAM256 26 eymisec Hz demy Jager EuroDocsis 5360537 436000000 15 8 443 K Locked QAM256 27 symisec He dBmv dBmY EuroDocsis Canales Upstream Bonded Estado de lock Modulaci n 1D Canal Velocidad de simbolo Frecuencia Potencia Locked ATOMA 22 15120 Ksymisec 30800000 Hz 41 7 of Locked Atoma 21 5120 Keym sec 24400000 Hz 41 7 dBmv Locked ATOMA 20 5120 Ksyrnisec 18000000 Hz 141 7 army Locked ATOMA 23 5120 Ksymisec 37200000 Hz 41 7 dBmv Hora actual del sistema Thu Apr 29 00 34 49 2010 Use the Connection screen to track the gateway s initialization procedure and to get details about the downstream and upstream cable channel The time is displayed after the gateway is initialized The gateway automatically goes through the following steps in the provisioning process e Scan and lock the downstream frequency and then link back in upstream direction e Obtain an IP address for the gateway itself Then the gateway assigns an IP address for the connected PC Connect to the Internet 26 Chapter 4 Managing Your Network Wireless Cable Gateway CG3100D Changing Passwords For security reasons the gateway has its own user names and passwords NETGEAR recommends that you change the default passwords to more secure
7. 05 31 Tee 2000 lang saa aa roo cera effect Pease SYN ao OI 00 08 31 uewe an 169 254 84 1 5 To email the log now click E mail Emer Log por mat ClearLog REFRESH Log To delete all log entries click Clear Log To see the most recent entries click Refresh Chapter 3 Content Filtering 21 Wireless Cable Gateway CG3000D 1CHNAS User Manual Blocking Keywords Sites and Services With its content filtering feature the gateway prevents objectionable content from reaching your computers The gateway allows you to control access to Internet content by screening for keywords within Web addresses It can also block access to all sites except those that are explicitly allowed For example you can set up the gateway to do the following e Block access from to Internet locations that contain keywords that you specify e Block access to websites that you specify as off limits e Allow access to only websites that you specify as allowed Blocking Keywords and Domains The gateway allows you to restrict access to Internet content based on functions such as Web address keywords and Web domains A domain name is the name of a particular website For example for the address www NETGEAR com the domain name is NETGEAR com To block keywords or domains 1 Log in to the gateway as described in Logging Into Your Gateway on page 7 2 Inthe main menu under Content Filtering select Block Sites 3 To block keywords select th
8. 1999 5 EK EAAnvik Greek Francais French Par la pr sente NETGEAR Inc d clare que l appareil Radiolan est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999 5 CE Italiano Italian Con la presente NETGEAR Inc dichiara che questo Radiolan conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999 5 CE Latviski Latvian Siuo NETGEAR Inc deklaruoja kad Sis Radiolan atitinka esminius reikalavimus ir kitas Lietuvi Lithuanian Nederlands Hierbij verklaart NETGEAR Inc dat het toestel Radiolan in overeenstemming is met de Dutch Hawnhekk NETGEAR Inc jiddikjara li dan Radiolan jikkonforma mal htigijiet essenzjali u ma Malti Maltese Ar o NETGEAR Inc deklar ka Radiolan atbilst Direkt vas 1999 5 EK b tiskaj m pras b m un citiem ar to saist tajiem noteikumiem 1999 5 EB Direktyvos nuostatas essenti le eisen en de andere relevante bepalingen van richtlijn 1999 5 EG provvedimenti ohrajn relevanti li hemm fid Dirrettiva 1999 5 EC Magyar Hungarian Alul rott NETGEAR Inc nyilatkozom hogy a Radiolan megfelel a vonatkoz alapvet k vetelm nyeknek s az 1999 5 EC ir nyelv egy b eldirasainak Polski Polish Niniejszym NETGEAR Inc o wiadcza e Radiolan jest zgodny z zasadniczymi wymogami oraz pozosta ymi stosownymi postanowieniami Dyrektywy 1999 5 EC Portugu s
9. Portuguese Slovensko NETGEAR Inc izjavlja da je ta Radiolan v skladu z bistvenimi zahtevami in ostalimi Slovenian NETGEAR Inc t mto vyhlasuje Ze Radiolan sp a z kladn po iadavky a v etky pr slu n Slovensky Slovak NETGEAR Inc vakuuttaa t ten ett Radiolan tyyppinen laite on direktiivin 1999 5 EY Suomi Finnish NETGEAR Inc declara que este Radiolan est conforme com os requisitos essenciais e outras disposi es da Directiva 1999 5 CE relevantnimi dolo ili direktive 1999 5 ES ustanovenia Smernice 1999 5 ES oleellisten vaatimusten ja sit koskevien direktiivin muiden ehtojen mukainen Svenska H rmed intygar NETGEAR Inc att denna Radiolan st r verensst mmelse med de Swedish v sentliga egenskapskrav och vriga relevanta best mmelser som framg r av direktiv 1999 5 EG slenska H r me l sir NETGEAR Inc yfir v a Radiolan er samr mi vi grunnkr fur og a rar Icelandic kr fur sem ger ar eru tilskipun 1999 5 EC Norsk NETGEAR Inc erkl rer herved at utstyret Radiolan er i samsvar med de grunnleggende krav Norwegian og vrige relevante krav i direktiv 1999 5 EF Appendix C Notification of Compliance 53 Index Numerics 192 168 1 1 default IP address 1 8 B backing up the configuration file 4 28 Basic Settings 1 9 blocking keywords 3 22 PCs based on MAC address 5 32 sites 3 22 blocking ports 5 33 C cable chan
10. allowed to access to your wireless network To control access based on MAC addresses 1 Log in to the gateway as described in Logging Into Your Gateway on page 7 2 In the main menu under Advanced select Wireless Settings 3 Click the Setup Access List button to display the Wireless Card Access List screen Wireless Card Access List Network Profiles ssiD ONO9B51 allowAny AllowList O Denytist Access List le IMAC Address oe Connected Wireless Devices Nombre del dispositwo Direcci n IP Direcci n MAC Interfaz Add Access Filter IMAC Address ODDDDDDd u Note If you are configuring the gateway from a wireless computer make sure to add your computer s MAC address to the Access List Otherwise you will lose your wireless connection when you click Apply You must then access the gateway from a wired computer or from a wireless computer that is on the access control list to make any further changes Chapter 2 Wireless Configuration 19 Wireless Cable Gateway CG3100D In the Network Profiles section select the radio button for a wireless network 5 By default the Allow Any radio button is selected You can either allow computers to connect to the network based on their MAC addresses or deny connections based on MAC address Select either the Allow List or Deny List radio button 6 Add devices to the Access List using either of these methods e Ifthe computer is in the Conne
11. gateway begins to blink e The gateway tries to communicate with the wireless computer or device for 2 minutes e If the Security Option in the Wireless Settings screen was set to Disabled it is automatically changed to WPA PSK TKIP WPA2 PSK AES including a random wireless security password 5 Go to the wireless computer and run its WPS configuration utility Follow the utility s instructions to click a WPS button When the computer connects to the wireless network the gateway sends its SSID and WPA PSK or WPA2 PSK configuration to that computer On the computer that just joined the wireless network make sure you can connect to the Internet You should see the gateway s Internet LED blink showing that its Internet connection is in use Using a PIN S First make sure you know how WPS works on your computer or wireless device If it works with WPS it has a WPS utility Use this utility to determine the PIN for your wireless computer or device Log in to the gateway as described in Logging Into Your Gateway on page 7 In the main menu select WPS Settings The Add WPS Client screen displays A adir Cliente WPS Elegir m todo de configuracion Pulsar Bot n recomendado Usted puede pulsar el bot n f sicamente en el router o pulsar el Bot n siguiente Bot n de pulsado por software e PIN N mero de Identificaci n Personal Enter Clients PIN Next Any computer or wireless device that will w
12. passwords The ideal passwords should contain no dictionary words from any language and should be a mixture of both upper and lower case letters numbers and symbols Your passwords can be up to 30 characters To change the password 1 In the main menu under Maintenance select Set Password Cambiar la Contrasena Contraseia ren Vuelva a escribir la contraselia jeceseees Aplicar 2 To change the password enter the new password twice 3 Click Apply to save your changes Note After changing the password you will be required to log in again to continue the configuration If you have backed up the gateway settings previously you should do a new backup so that the saved settings file includes the new password Chapter 4 Managing Your Network 27 Wireless Cable Gateway CG3100D Backing Up and Restoring Your Settings The configuration settings of the gateway are stored in a configuration file in the gateway To save or restore the backup settings 1 In the main menu under Maintenance select Backup Settings opia de Seguridad de la configuraci n Salvar una copia de la configuraci n actual Restaurar una copia de seguridad guardada en el disco 2 You can save the current configuration settings or restore saved settings e To save the current configuration settings click Back Up e To restore the saved configuration settings from a backup file click Browse locate and select the previous
13. returns to its factory settings See Factory Default Settings in Appendix A Logging Into Your Gateway You can log in to the gateway to view or change its settings Links to Knowledge Base and documentation are also available on the gateway main menu Note To connect to the gateway you must use a computer configured for DHCP most computers are For help with configuring DHCP see the instructions that came with your computer or see the link to the online document in Preparing a Computer for Network Access in Appendix B Chapter 1 Connecting to the Internet 7 Wireless Cable Gateway CG3100D When you have logged in if you do not click Logout the gateway waits for 5 minutes after no activity before it automatically logs you out To log in to the gateway 1 On the computer that is connected to the gateway with an Ethernet cable type http 192 168 0 1 in the address field of your Internet browser A login window opens Netgear User name admin vi Password rrr Y Remember my password CS 2 Log in with the user name admin and its default password of password When you connect to the gateway the Gateway Status screen displays Estado del Modem Informaci n Compatible con las Especificaciones del Estandar DOCSIS 3 0 Versi n Hardware 11 044 Versi n Software V5 5 tmp 3R01D Direcci n MAC del Cable Modem 00 1b 2 84 91 0b N mero de Serie del Cable Modem 001b21B491 dp Cer
14. sections e Gateway Front Panel on page 6 e Gateway Rear Panel on page 7 e Logging Into Your Gateway on page 7 e Viewing the Basic Settings on page 9 For information about product features and compatible NETGEAR products see the NETGEAR website at http www netgear com Note For optimal performance place the gateway vertically in the stand Do not mount this unit to a wall it is not suitable for wall mounting Chapter 1 Connecting to the Internet 5 Wireless Cable Gateway CG3100D Gateway Front Panel NETGEAR Figure 1 Gateway front view You can use the LEDs to verify status and connections The following table lists and describes each LED and button on the front panel of the gateway Green Power is supplied to the cable modem Blinking Power on self test Off No power e Green One or more downstream channels is locked e Blinking The unit is scanning for a downstream channel Downstream Off No downstream channel is locked is e Green One or more upstream channels is locked e Blinking The unit is scanning for an upstream channel Upstream e Off No upstream channel is locked G e Solid green The cable modem is online e Blinking The cable modem is synchronizing with the cable provider s CMTS Internet e Off The cable modem is offline 4 LAN Ethernet Green indicates 1 000 Mbps Amber indicates 100 10 Mbps e Solid An Ethernet device is connec
15. to remove the information for the selected MAC and IP address from the DHCP Client Lease Info table To remove all information from the DHCP Client Lease Info table click Clear DHCP Leases Remote Management With remote management you can allow a user or users on the Internet to configure upgrade and check the status of the gateway Note Use very secure passwords if you enable remote management Passwords should contain no dictionary words from any language and should be a mixture of letters both upper and lower case numbers and symbols Your password can be up to 16 characters To manage this gateway through the Internet you need its public IP Address as seen from the Internet This public IP address is allocated by your ISP But if your ISP account uses a dynamic IP address the address can change each time you connect to your ISP There are two solutions to this problem e Have your ISP allocate you a fixed IP address e Use the DDNS Dynamic DNS feature so you can connect using a domain name rather than an IP address To configure the gateway for remote management 1 In the main menu under Advanced select Remote Management Chapter 5 Advanced Settings 39 2 Select one of the Allow Remote Management checkboxes 3 Fill in the Remote User Name and Remote Password fields 4 Specify the port numbers to access the gateway remotely in your browser when you connect To specify the port numbers a F
16. 254 Firewall Inbound communication from the Disabled except traffic on port 80 the http port Internet Outbound communication to the Enabled all Internet Source MAC filtering Disabled Appendix A Default Settings and Technical Specifications 48 Wireless Cable Gateway CG3100D Factory Default Settings Continued Internet WAN MAC address Use default hardware address connection WAN MTU size 1500 Wireless Wireless communication Enabled SSID name Security Broadcast SSID As shown on the product label WPA WPA2 The default WPA WPA2 passphrase is as shown on the product label Enabled Transmission speed Auto Country region RF channel EU Operating mode Data rate Output power Full Access point Enabled Authentication type Wireless card access list Open System All wireless stations allowed T Maximum Wireless signal rate derived from IEEE Standard 802 11 specifications Actual throughput will vary Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead may lower actual data throughput rate Appendix A Default Settings and Technical Specifications 49 Wireless Cable Gateway CG3100D Technical Specifications The following table describes the technical specifications for the gateway Technical Specifications Net
17. Activar UPnP Periodo del Anuncio en minutos 30 Tiempo de Vida del Anuncio n saltos E Tabla de Mapeo de Puertos Activar Protocolo Puerto Int Puerto Ext Direccion IP Aplicar _Concel _Retresh 2 Select the Turn UPnP On check box The default setting is disabled which prevents the gateway from allowing any device to automatically control of its the resources such as port forwarding Chapter 5 Advanced Settings 41 Wireless Cable Gateway CG3100D 3 Fill in the Advertisement Period and Advertisement Time to Live fields The UPnP Portmap Table displays the IP address of each UPnP device that is currently accessing the gateway and which internal and external ports of the gateway were opened by that device The UPnP Portmap Table also displays the protocol for the port that was opened and if that port is still active for each IP address 4 Perform one of the following actions e Click Apply to save your settings e Click Cancel to disregard any unsaved changes e Click Refresh to update the UPnP Portmap Table and to show the active ports that are currently opened by UPnP devices 42 Chapter5 Advanced Settings Troubleshooting This chapter gives information about troubleshooting your NETGEAR Wireless Cable Gateway For the common problems listed go to the section indicated Have connected the gateway correctly Go to Basic Functions on page 43 cannot access the gateway configuration with m
18. Allow Management via SSH management or WAN Interface remote management in order to connect to the gateway from the Internet The correct port number must be used when connecting Configuring Universal Plug and Play UPnP Universal Plug and Play UPnP helps devices such as Internet appliances and computers access the network and connect to other devices as needed UPnP devices can automatically discover the services from other registered UPnP devices on the network With UPnP you can specify e Advertisement Period This specifies how often the gateway broadcasts its UPnP information The default is 30 minutes Lower numbers ensure that control points have current device status at the expense of additional network traffic Larger numbers may compromise the freshness of the device status but can significantly reduce network traffic Advertisement Time to Live The time to live for the advertisement measured in hops steps for each UPnP packet that is sent A hop is the number of steps that are allowed to propagate for each UPnP advertisement before it disappears The number of hops can range from 1 to 255 The default value for the advertisement time to live is 4 hops which should be fine for most home networks If you notice that some devices are not being updated or reached correctly you might need to increase this value slightly To configure UPnP 1 In the main menu under Advanced select UPnP UPnP E
19. Direcci n IP de comienzo 192 1681 2 Direcci n IP final 192 168 1 254 Usuarios M ximos 253 Tiempo de Lease 3600 Informaci n de Reservas de Lease le Mar Address IP Address SEET Direcci n iP IT a O At a e Starting IP Address and Ending IP Address These fields specify the range gs in the IP address pool e de clonis DHCP Direcci n Mac Direcci n IP Expira e Max Users The maximum number of Sin clientes DHCP users on the network Hora actual del sistema Thu Apr 29 00 38 30 2010 _Clear DHCP Le DHCP Lease See the following section Reserving an IP Address for DHCP Use 3 Click Apply to save your LAN settings Reserving an IP Address for DHCP Use To reserve an IP address for DHCP use enter the DHCP server reservation settings for the private LAN under DHCP Reservation Lease Info in the LAN Setup screen To reserve an IP address for DHCP 1 Enter the MAC address of the computer for which you want to reserve an IP address 2 Enter the permanent IP address for the computer 3 Click Add to save your settings The MAC address and IP address are displayed in the DHCP Client Lease Info table The current system time is also displayed 38 Chapter 5 Advanced Settings Wireless Cable Gateway CG3100D To delete an IP address from the DHCP Client Lease Info table 1 In the DHCP Client Lease Info table click the radio button for the MAC and IP address that you want to remove 2 Click Delete
20. NETGEAR Wireless Cable Gateway CG3100D User Manual Wireless Cable Gateway CG3100D 2010 by NETGEAR Inc All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form or by any means without the written permission of NETGEAR Inc P N Part Number TBD v1 0 Technical Support When you register your product at htip www netgear com register we can provide you with faster expert technical support and timely notices of product and software upgrades NETGEAR Inc 350 East Plumeria Drive San Jose CA 95134 USA E mail support netgear com Website http www netgear com Phone 1 888 NETGEAR for US 8 Canada only For other countries see your Support information card Trademarks NETGEAR the NETGEAR logo ProSafe Smart Wizard and Auto Uplink are trademarks or registered trademarks of NETGEAR Inc Microsoft Windows Windows NT and Vista are registered trademarks of Microsoft Corporation Other brand and product names are registered trademarks or trademarks of their respective holders Statement of Conditions To improve internal design operational function and or reliability NETGEAR reserves the right to make changes to the products described in this document without notice NETGEAR does not assume any liability that may occur due to the use or application of the product s or circuit layout s described her
21. Security Options 2 10 WPA 2 12 WPA2 2 12 WPA2 PSK 2 12 WPA PSK 2 12 WPS 2 14 WPS button 1 6 Index 55
22. Through E Activar Multicast M i In order for you changes to take effect you must ae ad click Apply Detecci n de Escaneo de Puertos 7 Activar Detecci n IP Flood M Activar Funcionalidades Web Firewall Features The gateway performs Stateful ritro proxy Dactivar Packet Inspection SPI and protect against Filtro Cookies D Activar Denial of Service DoS attacks Filtro Applets Java D Activar IPSec Pass Through IPSec traffic is forwarded If you clear this check box then this traffic will be blocked PPTP Pass Through PPTP traffic is forwarded If you clear this checkbox then this traffic will be blocked Multicast The gateway can pass multicasting streams through the firewall Filtro Activex D Activar Filtro Ventanas emergentes O Activar Bloquear Paquetes IP Fragmentados 7 Activar Port Scan Detection When enabled the gateway can respond to Internet based port scans IP Flood Detection Allows the is gateway to block malicious devices that are attempting to flood devices You can use the Web Features to set certain Web oriented cookies java scripts and pop up windows to be blocked by the firewall Chapter 3 Content Filtering 23 Managing Your Network This chapter describes how to perform network management tasks with your gateway When you log in to the gateway see Logging Into Your Gateway on page 7 these tasks are grouped under Maintenance This chapter includes Viewing the Gat
23. arge metal surfaces Put the antenna in a vertical position to provide the best side to side coverage Put the antenna in a horizontal position to provide the best up and down coverage To reduce interference when using more than one access point NETGEAR recommends using 5 channel spacing between adjacent access points for example use Channels 1 and 6 or 6 and 11 The time it takes to establish a wireless connection can vary depending on both your security settings and the gateway location WEP connections can take slightly longer to establish Also WEP encryption can consume more battery power on a notebook computer Chapter Troubleshooting 47 Detault Settings and Technical Specitications This chapter includes e Factory Default Settings e Technical Specifications on page 50 Factory Default Settings You can return the gateway to its factory settings On the bottom of the gateway press and hold the Restore Factory Settings button returns to its factory settings Your device will return to the factory configuration settings shown in the following table Gateway Login Factory Default Settings User login URL for over 7 seconds The gateway resets and http 192 168 1 1 User name and password case sensitive admin password Local Network LAN IP 192 168 1 1 LAN Subnet mask 255 255 255 0 DHCP server Enabled DHCP starting IP address 192 168 1 2 DHCP Ending IP address 192 168 1
24. cal support All LEDs Stay On Clear the gateway s configuration to factory defaults This will set the gateway s IP address to 192 168 1 1 See Factory Default Settings in Appendix A If the error persists you might have a hardware problem and should contact technical support LAN LED is off for a port with an Make sure that the Ethernet cable connections are secure at the Ethernet connection gateway and at the hub or PC Make sure that power is turned on to the connected hub or PC Be sure you are using the correct cable Internet LED is off and the Make sure that the coaxial cable connections are secure at the gateway is connected to the cable gateway and at the wall jack television cable Make sure that your cable internet service has been provisioned by your cable service provider Your provider should verify that the signal quality is good enough for cable modem service Remove any excessive splitters you may have on your cable line It may be necessary to run a home run back to the point where the cable enters your home Connecting to the Gateway s Main Menu If you are unable to access the gateway s main menu from a computer on your local network check the following e Check the Ethernet connection between the computer and the gateway as described in the previous section Make sure that your PC s IP address is on the same subnet as the gateway If you are using the recommended addressing sc
25. cate If the cable modem certificate is Installed it is possible for the service provider to upgrade your Data Over Cable service securely System Up Time Time since the last boot up Network Access Shows whether traffic can be forwarded from the LAN to the network Cable Modem IP Address The current Internet IP address If assigned dynamically and not connected to the Internet this will be blank Chapter 4 Managing Your Network 25 Wireless Cable Gateway CG3100D Viewing the Connection Status To view this screen from Gateway Status screen click the Connection Status button onexi n Procedimiento de Inicio Procedimiento Estado Comentario Canal Downstream Adquirido 380000000 Hz Locked Estado de Conectridad ox Operational Estado de Arranque lox Operational Fichero de Configuraci n OK Seguridad Enabled ER Canales Downstream Bonded l Estado JO de Velocidad a i DocsisEuroDocsis to lock Modulaci n c lio s Frecuencia Potencia SNR d 5360537 380000000 16 2 433 Locked QAM258 20 symisec Hz demy loamy EuroDocsis R Ie Jj 5360537 388000000 16 3 441 Lk f Locked JOAM256 271 symisoc He dBmv dBmY EuroDocsis Locked QAM256 22 Locked QAM256 23 5360537 396000000 16 2 44 symisec Hz 5360537 404000000 16 0 439 o demy lam EuroDocsis mm EuroDocsis symsec Hz damy d m 7 6360537 412000000 15 8 laa7
26. cted Wireless Devices table click its radio button to capture its MAC address Then click Add e Enter the MAC address of the device in the Add Access Filter fields The MAC address can usually be found on the bottom of the wireless device Then click Add 7 Click Apply to save these settings 20 Chapter 2 Wireless Configuration Content Filtering This chapter describes how to use content filtering s for the gateway This chapter includes e Viewing or Emailing Logs e Blocking Keywords Sites and Services on page 22 e Services on page 23 Viewing or Emailing Logs Your gateway logs security related events such as Denial of Service DoS attacks hacker probes and administrator logins based on the settings on the Logs screen If you set up content filtering on the Block Sites screen you can also log when someone on your network tried to access a blocked site You can specify which events are logged and you can send the logs to a Syslog server To view or email logs 1 In the main menu under Content Filtering select Logs 2 To use email fill in the Contact A Email Address and SMTP Irecci n de Correo Electronico de Contacto L J S N fi Nombre Servidor SMTP l erver Name fields Alertas por E mail O Activar 3 Select the Enable check box for _Aplicar E mail Alerts Descripcion Contador Orima Ocurrencia 4 Click Apply so your changes take LAN sides YN Toun 01 00
27. de Puertos Lista de Activaci n de Puertos Rango de Activaci n Rango Loi i EE P SKI PR K r e KT bf 1h 7 1 feem oc oF PIE ES o f g fp po Both cor Delete Reset 2 For each port trigger enter the settings in the Port Trigger List e Trigger Range To specify the range of outgoing ports that will be monitored to trigger the incoming port forwarding rule enter the Start Port and End Port e Target Range To specify the range of incoming ports that will be opened when triggered enter the Start Port and End Port e Protocol Select the protocol for the ports 3 Select the Enable checkbox for the port trigger 4 Perform one of the following actions e Click Apply to save your settings and activate the port triggers Toremove a port trigger select it s radio button and click Delete e To return all trigger and target ranges to zero click Reset DMZ Host You can use the DMZ Host screen to set up a default DMZ computer Specifying a default DMZ computer allows you to set up a PC that is available to anyone on the Internet for services that you have not defined There are security issues with doing this so only set up the DMZ host if you are willing to risk open access If you do not define a DMZ host the gateway discards any undefined service requests 36 Chapter 5 Advanced Settings Wireless Cable Gateway CG3100D To set up a DMZ host 1 In the main menu under Advanced select DMZ Hos
28. documentation netgear com reference enu wsdhcp index htm Virtual Private Networking VPN http documentation netgear com reference enu vpn index htm Glossary http documentation netgear com reference enu glossary index htm Appendix B Related Documents 51 Notification of Compliance Europe EU Declaratimon of Conformity CEO Marking with the above symbol indicates compliance with the Essential Requirements of the R amp TTE Directive of the European Union 1999 5 EC This equipment meets the following conformance standards e EN300 328 2 4Ghz EN301 489 17 EN301 893 5Ghz EN60950 1 e This device is a 2 4 GHz wideband transmission system transceiver intended for use in all EU member states and EFTA countries except in France and Italy where restrictive use applies e In Italy the end user should apply for a license at the national spectrum authorities in order to obtain authorization to use the device for setting up outdoor radio links and or for supplying public access to telecommunications and or network services e This device may not be used for setting up outdoor radio links in France and in some areas the RF output power may be limited to 10 mW EIRP in the frequency range of 2454 2483 5 MHz For detailed information the end user should contact the national spectrum authority in France e For complete DoC visit the NETGEAR EU Declarations of Conformity website at http kb netgear co
29. e Keyword Blocking Enable checkbox Type the keyword and then click Add Keyword e If the keyword XXX is specified the URL eg a Lager www zzzyyqq com xxx html is blocked e Ifthe keyword Com is specified only websites with other domain suffixes such as edu org or gov can be viewed Bloqueo de Sitios Web e Enter the keyword to block all Internet browsing access Bloqueo de Dominio D Activar e Toremove a keyword from the Keyword List Lista de Dominios select it and click Remove Keyword 4 To block domains select the Domain Blocking Enable checkbox Enter a domain and click Add Domain e If the domain www zzzyyqq com is specified the URL lt http www zzzyyqq com xxx html gt is blocked along with all other URLs in the www zzzyyqq com site Toremove a domain from the Domain List select the domain and then click Remove Domain 5 Click Apply to save your settings 22 Chapter3 Content Filtering Wireless Cable Gateway CG3000D 1CHNAS User Manual Services You can use the Services screen to disable certain gateway features To add a service 1 The following Services are available in this screen Log in to the gateway as described in Logging Into Your Gateway on page 7 Servicios In the main menu under Content Filtering select Services Caracteristicas del Firewall M Activar Ipsec PassThrough M Activar To disable a feature clear its check box PPTP Pass
30. e Wireless Settings screen select the WEP radio button in the Security Options section ee Disable Select the Authentication from the drop down WEP list The default is Automatic WPA PSKITKIP P B WPA2 PSK AES Depending on the encryption strength that you WPA PSKITKIP WPA2 PSKIAES want select one of these WEP Encryption D WPANWPAZ Enterprise options WEP 64 bit encryption Autentificaci n Automatic v e 128 bit encryption Clave de Encriptacion WEP Enter a Passphrase recommended or WEP Encriptaci n WEP WEP 64 bit Keys Contrasefia WEP Generate To use a passphrase and generate keys e Clave 1 1111111111 enter a passphrase and click Generate Clave 2 1111111111 Clave 3 1111111111 e To enter the keys fill in the Key 1 through Key 4 fields Write down the keys and keep them in a secure location For 64 bit WEP enter 10 hexadecimal digits any combination of 0 9 or A F For 128 bit WEP enter 26 hexadecimal digits Select which key will be the default which will be used to encrypt data transmissions The other keys can only be used to decrypt received data Clave 4 1111111111 Aplicar Cancel Click Apply to save your settings Configure your wireless computers with the same WEP settings as your gateway so that you will be able to connect If you entered the keys you will need to type them exactly as you did when you set up the gateway Using Push N Connect WPS Wireless Setup
31. ein Revision History Publication Part Number Version Publish Date 202 10673 02 Table of Contents Chapter 1 Connecting to the Internet Gateway Front Panel eege Nee Care nudes EE Seed oe ake 6 Gateway Rear Panel acoso aiii Dd a dda a eerie dds 7 Logging Into YOUTGAEWAY cuicos EE 7 Viewing the Basic Settings 9 Chapter 2 Wireless Configuration Setting Up Your Wireless Network 10 Manually Configuring Wireless Settings 11 WPA or WPA2 Wireless Security 11 WEP Secure 004952 224 0544464044h07oe000Ed4 rra 12 Using Push N Connect WPS Wireless Setup o o oo 13 Using the WPS Button EE 14 us EC EE 15 Wi Fi KEE sido rata iia 16 Advanced Wireless Settings 17 Start Configure TEE ewe ee ees 18 Access Control by MAC Address 19 Chapter 3 Content Filtering Viewing or Emailing LOGS ici aer dg Aer AA toned ENEE das 21 Blocking Keywords Sites and Services a anaana naaa 22 Blocking Keywords and Domains 22 EE e a ate a 23 Chapter 4 Managing Your Network Viewing the Gateway Status ENEE EEN eee eee aan 25 Viewing the Connection Status EEN 26 Changing Kagsworgde i006 ev gene IEN Ee ead ad AP AERAR Eier 21 Backing Up and Restoring Your Settings 28 Viewing the Event Log scsi acne turrir csi ia 29 Running the Diagnostic Ping Ui 30 Chapter 5 Advanced Settings MAG PINGING 03 224 ciceateeree cies tau bade o5 62 584 04 oon Sens 32 Ont BIOCKING bits a ia Sed
32. er screen or your changes are lost e Click the Refresh or Reload button in the Web browser The changes may have occurred but the Web browser may be caching the old configuration Troubleshooting the ISP Connection If your gateway is unable to access the Internet and your Cable Link LED is on you may need to register the cable MAC address and or device MAC address of you gateway with your cable service provider Additionally your PC may not have the gateway configured as its TCP IP gateway If your PC obtains its information from the gateway by DHCP reboot the PC and verify the gateway address See the link to the online document Internet Networking and TCP IP Addressing in Appendix B Troubleshooting a TCP IP Network Using a Ping Utility Most TCP IP terminal devices and routers contain a ping utility that sends an echo request packet to the designated device The device then responds with an echo reply Troubleshooting a TCP IP network is made easier by using the ping utility in your PC or workstation Chapter Troubleshooting 45 Testing th You can use p To ping the ga Wireless Cable Gateway CG3100D e LAN Path to Your Gateway ing to verify that the LAN path to your gateway is set up correctly teway from a PC running Windows 95 or later 1 From the Windows toolbar click on the Start button and select Run 2 In the field example provided type Ping followed by the IP address of the gateway as
33. ernet access for a specific computer 1 5 In the main menu under Advanced select MAC Filtering The Trusted Devices table shows computers that have access to the Internet through the gateway Click Refresh to update the Trusted Devices table In the Add MAC Filter table you can use either of these methods to specify computers to block e If the computer is in the Trusted Devices table click its radio button The MAC address will be added into the Add MAC Filter table e Fill in the Device Name and MAC address fields Click Add The MAC Filter List Enable checkbox is automatically selected for that computer Filtrado MAC Dispositivos de confianza Nombre del dispositio Direcci n iP Direcci n MAC Interfaz O 192 168 100 2 00 13 03 4e bd 30 Eth Switch Lan 3 testi 192 168 254 2 00 1b 21 2e db 15 Eth Switch Lan 2 Retesh A adir filtro MAC Nombre del Dispositivo Direcci n MAC Ma _Cancet Lista de Filtros MAC No filters entered D activar Dieter Dias a Bloquear C Todos o Domingo Dunes C martes C miercoles O Jueves C viemes C sabado Hora a Bloquear C Todo el d a Comienzo E hora oo min AM Fin fi2 hora oo min AM gt Aplicar Select the days and times to block the computer e Day s to Block Select the days to block the computer selected in the MAC Filter List The default is Everyday e Time of Day to Block You can specify the time of day to block the comp
34. eway Status Viewing the Connection Status on page 26 Changing Passwords on page 27 Backing Up and Restoring Your Settings on page 28 Viewing the Event Log on page 29 Running the Diagnostic Ping Utility on page 30 Chapter 4 Managing Your Network 24 Wireless Cable Gateway CG3100D Viewing the Gateway Status Use the Modem Status screen to see hardware and firmware details about the gateway and basic status information In the main menu under Maintenance select Gateway Status Estado del Modem Informaci n Compatible con las Especificaciones del Est ndar DOCSIS 3 0 Versi n Hardware 1 044 Versi n Software 5 5 1mp3R01D Direcci n MAC del Cable Modern 00 1b 248d 91 0b Numero de Serie del Cable Modem 001b218491d0 Certificado CM installed Estado Tie mpo desde el inicio del sistema 0 days 00h 10m 03s lacceso a Red Allowed Direcci n IP de Cable Modem 10 10195 The following table describes the fields displayed in this screen Modem Status Field Description Standard Specification DOCSIS 3 0 Compliant Hardware Version The hardware version of the gateway Software Version The version of firmware currently running on the gateway Cable MAC Address The MAC address used by the cable modem port of the gateway This MAC address may need to be registered with your cable service provider Cable Modem Serial number The serial number of the gateway hardware CM Certifi
35. heme your PC s address should be in the range of 192 168 1 10 to 192 168 1 254 Refer to the link to the online document Internet Networking and TCP IP Addressing in Appendix B for help configuring your computer Note If your PC s IP address is shown as 169 254 x x Recent versions of Windows and MacOS will generate and assign an IP address if the computer cannot reach a DHCP server These 44 Chapter Troubleshooting Wireless Cable Gateway CG3100D auto generated addresses are in the range of 169 254 x x If your IP address is in this range check the connection from the PC to the gateway and reboot your PC e If your gateway s IP address has been changed and you don t know the current IP address clear the gateway s configuration to factory defaults This will set the gateway s IP address to 192 168 1 1 This procedure is explained in Factory Default Settings in Appendix A Make sure your browser has Java JavaScript or ActiveX enabled If you are using Internet Explorer click Refresh to make sure that the Java applet is loaded e Try quitting the browser and launching it again e Make sure you are using the correct login information The gateway user name admin is lower case Caps Lock should be off The default password of password If the gateway does not save changes you have made check the following e When entering configuration settings be sure to click the Apply button before moving to anoth
36. ime 0 0 ms 64 bytes from 192 168 0 2 icmp _seq 2 tri 128 time 0 0 ms 64 bytes from 192 168 0 2 icmp_seq 3 ttl 126 time 0 0 ma 192 168 0 2 ping statistics 4 packets transmitted 4 packets received 0 packet loss round trip min avg max 0 0 0 0 0 0 ms 4 To return to the Diagnostics screen and stop the test click Back and then click Abort Test 30 Chapter 4 Managing Your Network Advanced Settings This chapter describes how to customize your network through the advanced settings on your gateway When you log in to the gateway see Logging Into Your Gateway on page 7 these tasks are grouped under Advanced This chapter includes e MAC Filtering on page 32 e Port Blocking on page 33 e Port Forwarding on page 34 e Port Triggering on page 35 e DMZ Host on page 36 e LAN IP Setup on page 37 e Remote Management on page 39 e Configuring Universal Plug and Play UPnP on page 41 Note For information about advanced wireless settings see Advanced Wireless Settings on page 17 Chapter 5 Advanced Settings 31 MAC Filtering Wireless Cable Gateway CG3100D By default the gateway allows any connected PC to access the Internet through The MAC Filtering screen lets you block specific computers based on their MAC address from access to the Internet on selected days and times To use MAC filtering to block Int
37. in the Add Custom Rules table Bloqueo de Puertos Filtros Activos Nombre Puerto inictal Puerto Final Protocolo Direcci n IP Local A adir Servicio Predefinido Servicio SERVICES A adir Servicio Personalizado Nombre Puerto inicial Puerto Final Protocolo Direcci n IP Local K b 7 eon E 192 160 1 5 Name Enter a name for the service Start Port Enter the start port for the service End Port Enter the end port for the service Protocol Select the protocol for the ports TCP Select TCP only UDP Select UDP only Both Select both TCP and UDP Local IP Address Complete the local IP address for the computer that is using the service 4 Perform one of the following actions Click Add to save your settings The Active Filters table now displays the list of ports that are currently forwarded To delete a service select the radio button in the Active Filters table for the service that you want to delete and then click Delete To reset the selection in the Services drop down list and to clear all the fields in the Add Custom Rules table click Reset Chapter 5 Advanced Settings 33 Wireless Cable Gateway CG3100D Port Forwarding A firewall has default rules for inbound traffic WAN to LAN and for outbound traffic Port forwarding affects the inbound rules These rules restrict access from outsiders By default the gateway blocks access from outside except responses t
38. in this ping 192 168 1 1 3 Click OK You should see a message like this one Pinging If the path Reply fr If the path Request If the path e Wrong Ma lt IP address gt with 32 bytes of data is working you see this message om lt IP address gt bytes 32 time NN ms TTL xxx is not working you see this message timed out is not working correctly you could have one of the following problems physical connections ke sure the LAN port LED is on If the LED is off see Using LEDs to Troubleshoot on page 44 Check that the corresponding Link LEDs are on for your network interface card and for the hub ports if any that are connected to your workstation and gateway e Wrong network configuration Verify that the Ethernet card driver software and TCP IP software are both installed and configured on your PC or workstation Verify that the IP address for your gateway and your workstation are correct and that the addresses are on the same subnet Testing th After verifying device From t PING n 10 lt 1 e Path from Your PC to a Remote Device that the LAN path works correctly test the path from your PC to a remote he Windows run menu type P address gt where lt P address gt is the IP address of a remote device such as your ISP s DNS server If the path is functioning correctly replies as in the previous section are displayed If you do not receive replies
39. irelessly connect to the gateway is a client After it is added as a client it will be able to automatically connect to the gateway Select the PIN radio button Type the PIN that you located in Step 1 in the Enter Client s PIN field and then click Next The WPS LED on the front of the gateway begins to blink Chapter 2 Wireless Configuration 15 Wireless Cable Gateway CG3100D e The gateway tries to communicate with the wireless computer or device for 4 minutes e Ifthe Security Option in the Wireless Settings screen was set to Disabled it is automatically changed to WPA PSK including a PSK security password When the computer connects to the wireless network the gateway sends its SSID and WPA PSK or WPA2 PSK configuration to that computer On the computer that just joined the wireless network make sure you can connect to the Internet You should see the gateway s Internet LED blink showing that its Internet connection is in use Wi Fi Multimedia You can use the Multimedia page to set up wireless multimedia Quality of Service QoS To set up Wi Fi Multimedia 1 2 Log in to the gateway as described in Logging Into Your Gateway on page 7 In the main menu under Setup select Wi Fi Multimedia Wi Fi Multimedia WMM Soporte VMM on No Acknowledgement om al On In the WMM Support field select On to enable WMM In the No Acknowledgement field select Off or On to specify whether ac
40. isable access through this device This can be helpful for configuration network tuning or troubleshooting activities Advanced e Fragmentation Threshold The default settings for these fields usually work fine Configuration e CTS RTS Threshold Change them only if you have a specific reason for e Preamble Mode doing so Chapter 2 Wireless Configuration 17 Wireless Cable Gateway CG3100D Advanced Wireless Settings Description WPS Settings Disable Router s PIN Selecting this checkbox disables the PIN that WPS clients use to connect to the gateway with the PIN method Normally this checkbox is cleared which is the default setting Keep Existing Settings If a WPS client is added the gateway automatically selects this checkbox When the Keep Existing Settings checkbox is selected the SSID and wireless security settings remain the same when additional WPS clients are added Wireless Card Set up Access List Access control is disabled by default so that any Access List computer that is configured with the correct SSID can connect For information about access control see the following section Start Configure Button This button can be used to start WPS configuration Note The first time you use WPS it will assign a random network name SSID and a random passphrase to your wireless network If you want to keep the network name and passphrase you specified in the Wireless Settings screen
41. knowledgement ACK messages are used Usually this field is set to Off This might improve the efficiency of packet transmission If wireless communication quality is poor at your location this could happen if there is a lot of interference set this field to On so that you are notified when a package is lost To conserve battery power in smaller devices that are connected to the gateway set the Power Save Support field to On Click Apply to save your settings 16 Chapter 2 Wireless Configuration Wireless Cable Gateway CG3100D Advanced Wireless Settings You can use the Advanced Wireless Settings screen to configure the wireless radio settings and other advanced settings Configuraci n inal mbrica avanzada Caracter stica de mejora activar Radio Inal mbrica del Router FZ Activar el Broadcast SSID visible Configuraci n Avanzada Umbral de fragmentaci n 23457 Umbral CTSIRTS 23477 Modo del pre mbulo Cong gt Configuraci n WPS Pin det Router 63606201 _Start Configure Estado del WPS O Desactivar PIN del router M mantener la conf guraci n exastente Lista de acceso Wireless The following table describes the fields in the Advanced Wireless Settings screen Advanced Wireless Settings Wireless Access Enable Wireless Access Point By default this checkbox is selected so that the Point Enhanced gateway works as a wireless access point You can Feature turn off the wireless radio to d
42. lect the Allow Remote managemetn after Factory Default Reset checkbox 6 Click Apply to save your changes Remote Management Description Settings Allow Remote Management If selected remote management is enabled and connection from the HTTP HTTPS CM interface Internet to this gateway with HTTP and HTTPS is possible The correct port number must be used when connecting Allow Remote Management If selected remote management is enabled and connection from the HTTP HTTPS CM interface Internet to this gateway with HTTP and HTTPS is possible Remote User Name and Enter the User Name and Password that will be used from the remote PC to Remote Password manage the gateway Use a very secure password Port Number fields Web browser access normally uses the standard HTTP service port 80 NETGEAR recommends that you use a different port number for remote management as using port 80 will prevent the use of a Web Server on your LAN and can be more readily discovered by hackers Use the default 8080 or choose a port number between 1 and 65535 Revert to factory default Allow Remote management after Factory Default Reset settings 40 Chapter 5 Advanced Settings Wireless Cable Gateway CG3100D Remote Management Description Continued Settings Continued IP Address to connect this device Allow Management via Telnet You can select LAN interface local managemetn CM Interface remote
43. ly saved backup file Then click Restore A message notifies you when the gateway has been restored to previous settings Then the gateway restarts which takes about one minute Note When restoring configuration settings do not interrupt the process by going online turning off the gateway or shutting down the computer 28 Chapter 4 Managing Your Network Wireless Cable Gateway CG3100D Viewing the Event Log The gateway logs security related events such as denied incoming service requests and hacker probes To see the event log 1 In the main menu under Maintenance select Event Log Log de Eventos 2 To clear the log click Clear Log to refresh the log click Refresh Chapter 4 Managing Your Network 29 Wireless Cable Gateway CG3100D Running the Diagnostic Ping Utility From the Diagnostics screen you can use Ping To use diagnostics 1 Log in to the gateway as described in Logging Into Your Gateway on page 7 2 Inthe main menu under Maintenance select Diagnostics Parametros del Test de Pin a fo Ja Jon 64 bytes 3 1000 ms Results Waiting for input 3 To start a ping test enter the IP address in the Diagnostics screen and click the Ping button The Ping Results are displayed Diagnostics Ping Ping Results PING 192 168 0 2 192 168 0 2 56 data bytes 64 bytes from 192 168 0 2 icmp_seq O tcl 126 ctime 0 0 ms 64 bytes from 192 168 0 2 icmp_seq 1 tel 128 t
44. m app answers detail a_id 11621 EDOC in Languages of the European Community Cesky Czech NETGEAR Inc t mto prohla uje Ze tento Radiolan je ve shode se z kladn mi po adavky a dal mi pr slu n mi ustanoven mi smernice 1999 5 ES Dansk Danish Undertegnede NETGEAR Inc erkl rer herved at f lgende udstyr Radiolan overholder de v sentlige krav og vrige relevante krav i direktiv 1999 5 EF Deutsch Hiermit erkl rt NETGEAR Inc dass sich das Ger t Radiolan in bereinstimmung mit den German grundlegenden Anforderungen und den brigen einschl gigen Bestimmungen der Richtlinie 1999 5 EG befindet Eesti Estonian K esolevaga kinnitab NETGEAR Inc seadme Radiolan vastavust direktiivi 1999 5 EU p hinduetele ja nimetatud direktiivist tulenevatele teistele asjakohastele s tetele English Hereby NETGEAR Inc declares that this Radiolan is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Espa ol Por medio de la presente NETGEAR Inc declara que el Radiolan cumple con los requisitos Spanish esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999 5 CE Appendix C Notification of Compliance 52 New Template User Manual EDOC in Languages of the European Community Continued ME THN MAPOY2A NETGEAR Inc AHAQNEI OTI Radiolan 2YMMOP ONETAI MPO2 TIX OY2I0AEl2 ANAITH2E12 KAI TI2 AOINE2 2XETIKE2 AIATA SEIZ TH OAHFIA2
45. nel 4 26 configuration backup 4 28 erasing 4 28 D default gateway field Basic Settings 1 9 DHCP 5 38 reserved IP address 5 38 server 5 38 DMZ Host 5 36 DNS primary and secondary server 1 9 E Erase configuration 4 28 Event log 4 29 F firewall rules inbound 5 34 port forwarding 5 34 front panel 1 6 G gateway backup 4 28 main menu 6 44 placement and range guidelines 2 10 remote management 5 39 gateway front panel 1 6 gateway rear panel 1 7 IP address 1 8 IP addresses auto generated 6 45 L LAN IP address 5 38 IP settings 5 37 LEDs troubleshooting 6 44 logging in 1 7 logging out 1 8 logs 3 21 4 29 M MAC filtering 5 32 Modem Status 4 25 P passphrase 2 13 ping utility 6 45 port blocking 5 33 port forwarding 5 34 5 35 primary DNS server 1 9 R remote management 5 39 S secondary DNS server 1 9 Services firewall 3 23 Index 54 Wireless Cable Gateway CG3100D static IP address 1 9 T TCP IP network troubleshooting 6 45 technical specifications A 50 troubleshooting 6 43 ISP connection 6 45 LEDs 6 44 ping utility 6 45 TCP IP network 6 45 U Universal Plug and Play UPnP 5 41 URL 3 22 W WEP 2 13 keys 2 13 passphrase 2 13 Wi Fi Protected Setup WPS Push N Connect 2 18 wireless access point 2 17 card access list 2 18 manually configuring settings 2 11 wireless network planning 2 10 wireless security 2 16 Wireless
46. nes de Seguridad setting or select one of the WPA settings E Seng e WPA PSK This setting provides the TKIP e WPAPSKMAP encryption type and a pre shared key WPA2 PSKIAES passphrase leia ei O WPAMWPA Enterprise e WPA2 PSK This setting provides the AES encryption type and a pre shared key AP AAA passphrase Contrase a 9733759300 8 63 caracteres 2 Depending on the WPA settings that you select Aplicar Cancel enter the required information For WPA PSK or WPA2 PSK enter the pre shared key which is a passphrase between 8 and 63 characters The default WPA passphrase is the 13 character serial number of your gateway 3 Click Apply to save your settings Note If you plan to use WPS and you want to keep your wireless settings the same go to the Advance Wireless Settings screen and make sure that the Keep Existing Settings checkbox is selected See Advanced Wireless Settings on page 17 4 Configure your wireless computers with the same WPA2 or WPA settings as your gateway so that you will be able to connect WEP Security Note By default the gateway is set up to work with WPA and WPA2 wireless security both of which are newer than WEP Typically the only reason you might need to set up WEP would be to allow access to older wireless computers or devices that cannot support WPA 12 Chapter 2 Wireless Configuration Wireless Cable Gateway CG3100D To set up WEP wireless security 1 2 In th
47. o requests from the LAN side You can use port forwarding to add rules to specify exceptions to the default rule Because the gateway uses Network Address Translation NAT your network presents only one IP address to the Internet and outside users cannot directly address any of your local computers However by defining an inbound rule you can make a local server for example a web server or game server or computer visible and available to the Internet The rule tells the Gateway to direct inbound traffic for a particular service to one local server or computer based on the destination port number This is also known as port forwarding Some residential broadband ISPs do not allow you to run server processes such as a Web or ftp server from your location Your ISP might check for servers and suspend your account if it finds active services at your location See your ISP s Acceptable Use policy To configure port forwarding and services for specific inbound traffic 1 In the main menu under Advanced select Port Forwarding 2 Inthe Service field select a service from the drop down list For example FTP which uses TCP ports 20 and 21 3 To add a custom rule that is not in the list of services specify these settings in the Add Custom Rules table Name Enter a name for the service e Start Port Enter the start port for the Forwarding de Puertos Reglas de Forwarding activas Nombre Puerto inicial Puerto final Prot
48. ocolo Direcci n IP local Seleccionar Servicio Predefinido Servicio Aacht Reglas Personalizar service Nombre Puerto inicial Puerto Final Protocolo Direcci n IP local e End Port Enter the end port for the fo fo Bot E 192 168 1 0 service _Add Delete Reset e Protocol Select the protocol for the ports TCP Select TCP only UDP Select UDP only Both Select both TCP and UDP e Local IP Address Complete the local IP address for the computer that is using the service 4 Perform one of these actions e Click Add The Active Forwarding Rules table displays the list of forwarded ports e To delete a service select the radio button in the Active Forwarding Rules table for the service that you want to delete and then click Delete 34 Chapter5 Advanced Settings Wireless Cable Gateway CG3100D e To reset the selection in the Services field and to clear all the fields in the Add Custom Rules table click Reset Considerations for Port Forwarding If the IP address of the local server PC is assigned by DHCP it might change when the PC is rebooted To avoid this you can assign a static IP address to your server outside the range that is assigned by DHCP but in the same subnet as your LAN By default the IP addresses from 192 168 1 2 through 192 168 1 9 are reserved for this purpose Local PCs must access the local server using the PCs local LAN address 192 168 1 XXX by default
49. ona A a 33 Table of Contents 3 Wireless Cable Gateway CG3100D Port Forwarding ze 440 08 dd bond a E eee a Aa 34 Considerations for Port Forwarding 2 02220 eee eae 35 POMUMGQOGING o2SereLewpadedit tee Stel A eddie x 35 DMZ EE 36 LAN IP SOUN pus arar 37 Reserving an IP Address for DHCP Use oooccccccccco o 38 Remote Management SN cea coran Rab Pao 39 Configuring Universal Plug and Play Upnp aana 41 Chapter 6 Troubleshooting Basic FUNCIONS 2 20 5 2 lt 0 44 20 cerrara 2909 0 PGs AAA 43 Using LEDs to Troubleshoot ang cessing sen rai 44 Connecting to the Gateway s Main Menu 44 Troubleshooting the ISP Connection 2 220002005 45 Troubleshooting a TCP IP Network Using a Ping Utility 45 Testing the LAN Path to Your Gateway 00 0200000s 46 Testing the Path from Your PC toa Remote Device 46 Wireless Performance and Gateway Location 47 Appendix A Default Settings and Technical Specifications Factory Default Settings vicio caade 54a vane is a 48 Technical Specifications 0 00 ee 50 Appendix B Related Documents Appendix C Notification of Compliance Index 4 Table of Contents Connecting to the Internet For help installing the gateway see the Wireless Cable Gateway CG100D Quick Install Guide This chapter describes how to configure your gateway s Internet connection and includes these
50. ou e Static IP Mask The network number portion of an IP address Unless you are implementing subnetting use 255 255 255 0 as the subnet mask Primary DNS A DNS server is a host on the Internet that translates Internet names such as www netgear com to numeric IP addresses Typically your ISP transfers the IP address of one or two DNS servers to your Gateway during login If the ISP does not transfer an address you must obtain it from the ISP and enter it manually here If you enter an address here you should reboot your PCs after configuring the Gateway e Secondary DNS If applicable enter the address of your ISP s secondary DNS server 4 If you made changes click Apply so that the changes take effect Chapter 1 Connecting tothe Internet 9 Wireless Configuration Note Before changing wireless settings connect the gateway and set up its Internet connection as described in the Wireless Cable Gateway CG100D Quick Install Guide This chapter includes Setting Up Your Wireless Network Manually Configuring Wireless Settings on page 11 Using Push N Connect WPS Wireless Setup on page 13 Wi Fi Multimedia on page 16 Advanced Wireless Settings on page 17 For more information about wireless technology also see the link to the online document Wireless Communications in Appendix B Setting Up Your Wireless Network To set up the wireless network you can enter wireless settings see
51. rom a remote location start a browser b In the Address or Location field enter the Internet IP address of this gateway NOT the LAN IP address followed by a colon and the port number as follows http ip_address pn https ip_address pn where ip_address is the Internet IP address of this gateway pn is the port number assigned on this screen Wireless Cable Gateway CG3100D Administracion Remota Fl Permite la administraci n remota v a HTTP HTTPS a trav s del interfaz de CM EK Permite ta administraci n remota wa HTTP HTTPS a trav s del interfaz de WAN Nombre de Usuario Remoto b nn Contrase a Remota Lkensssss Puerto para HTTP en el interfaz del CM fo Puerto para HTTP en el interfaz WAN interface 6080 Puerto para HTTPS en el interfaz del CM fx Puerto para HTTPS en el interfaz WAN 443 Direcci n IP para conectarse con este dispositivo Desde el interfaz de CM Desde el interfaz WAN ho1 192 168 18 530804 naps 92 168 18 5 448 Permitir la administraci n v a telnet FT atrav s del interfaz LAN Pote E atrav s del interfaz CM Port E FT atrav s del interfaz WAN Port i i Permitir la administraci n via SSH E atrav s del interfaz LAN Port e BE E atrav s del interfaz CH Pote Fl atrav s del interfaz WAN Feet c You will be prompted for the password for this gateway 5 If you want the ability to reset to factory default settings remotely and then log in again remotely se
52. s network If you want to keep the network name and passphrase you specified in the Wireless Settings screen you must select the Keep Wireless Settings checkbox in the Advanced Wireless Settings screen See Advanced Wireless Settings on page 17 To use the WPS button 1 First make sure you know how WPS works on your computer or wireless device If it works with WPS it has a WPS utility and might also have a WPS button that you can press 2 Log in to the gateway as described in Logging Into Your Gateway on page 7 3 Inthe main menu select WPS Settings and then click Next The Add WPS Client screen displays adir Cliente WPS Elegir m todo de configuraci n Pulsar Bot n recomendado Usted puede pulsar el bot n fisicamente en el router o pulsar el Bot n siguiente Bot n de pulsado por sofware PIN N mero de Identificaci n Personaltd Any computer or wireless device that will wirelessly connect to the gateway is a client After it is added as a client it will be able to automatically connect to the gateway 14 Chapter 2 Wireless Configuration Wireless Cable Gateway CG3100D 4 Either click the La WPS button or press the button on the front of the gateway Conectando con el Nuevo Cliente Inal mbrico Por favor haga clic en B ton Software o pulse el Bot n f sico en el cliente para iniciar el proceso WPC Cy III Cancel The WPS LED on the front of the
53. t Equipo DMZ Responder a Ping por el puerto WAN Y Direcci n DMZ 192 168 1 fo Tama o MTU lo 256 1500 octetos O usar valor por defecto RI car 2 If desired select the Respond to Ping on WAN Port checkbox 3 Type the last digit s of the IP address in the DMZ Address field 4 Click Apply LAN IP Setup The LAN IP screen allows you to configure LAN services such as the IP address of the gateway and DHCP The TCP IP and DHCP default values work fine in most cases Note If you disable the DHCP server you will need to assign to your computer a static IP address to reconnect to the gateway and enable the DHCP server again Chapter 5 Advanced Settings 37 Wireless Cable Gateway CG3100D To configure LAN IP settings 1 In the main menu under Advanced select LAN IP 2 Specify these settings Nombre del dispositivo LAN IP Address The factory default Direcci n IP detaLan bazbesb br setting is 192 168 1 1 M scara de subred 255255255 E e Subnet Mask The network number Servidor DHCP Cs Ono portion of an IP address Unless you are implementing subnetting use 255 255 255 0 as the subnet mask DHCP Server The Yes radio button is selected by default so the gateway acts as a DHCP server providing the TCP IP configuration for all the computers connected to it If you will assign IP addresses manually or you have another DHCP server on your network select the No radio button
54. ted and powered on e Blinking Data is being transmitted or received on the Ethernet port e Off No Ethernet device is detected on the Ethernet port Button Description Turn the wireless radio in the gateway on and off The wireless radio is on by default The LED located below this button indicates if the wireless radio is on or off Wireless On Off CRD Pushing this button opens a 2 minute window for the gateway to connect with other y WPS enabled devices For more information about using the WPS method to implement WPS security see the Using Push N Connect WPS Wireless Setup on page 13 6 Chapter 1 Connecting to the Internet Wireless Cable Gateway CG3100D Gateway Rear Panel USB Coaxial Power Power On Off port cable adapter button Ethernet LAN ports connector input Figure 2 Gateway rear panel The rear panel includes the following connections viewed from left to right Four Gigabit Ethernet LAN ports Use these ports to connect local computers e USB port The USB port is a USB host and can be used for connecting a USB hard drive flash drive or printer e Coaxial cable connector Attach coaxial cable to the cable service provider s connection Power Power adapter input e Power On Off button Note You can return the gateway to its factory settings On the bottom of the gateway press and hold the Restore Factory Settings button for over 7 seconds The gateway resets and
55. tificado CM Installed Estado Tiempo desde el inicio del sistema 0 days 00h 10m 03s Acceso a Red allowed Direcci n IP de Cable Modem 10 10195 To view the gateway s settings for the Internet connection see the following section Viewing the Basic Settings on page 9 8 Chapter1 Connecting to the Internet Wireless Cable Gateway CG3100D Viewing the Basic Settings The Basic Settings screen shows the Internet settings for the gateway To view or configure the basic settings 1 Select Basic Settings from the main menu onfiguraci n B sica Configuraci n de Red Direcci n IP Address 192 168 18 5 Duration D 00 H 23 M 54 S 24 Expires Fri Apr 30 00 22 22 2010 YAN M scara de Subred 255 255 255 128 WAN Router por defecto 192 168 18 1 WAN DNS primario 8 809 WAN DNS secundario 0 0 0 0 WAN DNS terciario 0 0 0 0 Configuraci n de la Red de Cable Nombre de Dominio Cp Din mica IP Est tica Nombre del dispositivo 2 You can fill in the Domain Name and Device Name fields By default the Dynamic IP radio button is selected This allows the gateway to download network configuration from your ISP e Select Static IP only if your ISP has assigned you a permanent fixed static IP address 3 If you select Static IP more fields appear on the screen Fill in these fields so the gateway can connect to the Internet e Static IP Address The fixed IP address that your ISP has assigned to y
56. uter The default is All Day Be sure that you clear the All Day checkbox if you want to enter specific times The selected period applies to each day that you selected Click Apply to save your settings 6 Repeat these steps for all computers that you want to block To stop blocking a computer e To stop blocking a computer select it from the MAC Filter List field and then clear its Enable check box This leaves the computer in the list but ensures that it is not blocked To remove a computer from the list select it from the MAC Filter List field and then click Delete 32 Chapter5 Advanced Settings Wireless Cable Gateway CG3100D Port Blocking You can use port blocking to block outbound traffic on specific ports Outbound traffic rules control access to outside resources from local users The default rule is to allow all access from the LAN side to the outside You can use port blocking to add predefined or custom rules to specify exceptions to the default rule Note Any outbound traffic that is not blocked by rules that you have created is allowed by the default rule To configure port blocking and services to block specific outbound traffic 1 In the main menu under Advanced select Port Blocking 2 In the Services field select a service from the drop down list For example FTP which uses TCP ports 20 and 21 3 To add a custom rule that is not in the list of services specify these settings
57. work protocol and Data and Routing Protocols TCP IP DHCP server and client DNS relay NAT standards compatibility many to one TFTP client VPN pass through IPSec PPTP Power adapter e North America input 120V 60 Hz input All regions output 12 V DC 1 5A output 18W maximum or 12 V DC 2 5A output 30W maximum Physical specifications Dimensions 8 5 by 5 75 by 1 3 in 216 by 146 by 33 mm Weight 0 95 Ib 0 42 kg Environmental Operating temperature 32 to 140 F 0 to 40 C Operating humidity 90 maximum relative humidity noncondensing Electromagnetic emissions Meets requirements of FCC Part 15 Class B Interface Local 10BASE T 100 1000BASE Tx RJ 45 USB 2 0 1 1 function 802 1 1n g b Internet DOCSIS 3 0 Downward compatible with DOCSIS 2 0 1 1 and 1 0 50 Appendix A Default Settings and Technical Specifications Related Documents This appendix provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product Document Link Windows XP and Vista Wireless Configuration Utilities http documentation netgear com reference enu winzerocfg index htm Internet Networking and TCP IP Addressing Wireless Communications Preparing a Computer for Network Access http documentation netgear com reference enu tcpip index htm http documentation netgear com reference enu wireless index htm http
58. y browser Go to Connecting to the Gateway s Main Menu on page 44 have configured the gateway but cannot access the Internet Go to Troubleshooting the ISP Connection on page 45 cannot remember the gateway s configuration password or want to clear the configuration and start over again Go to Factory Default Settings in Appendix A Tip NETGEAR provides helpful articles documentation and the latest software updates at http www netgear com support Basic Functions After you have turned on power to the gateway you should do the following 1 2 3 Check to see that the Power LED is on Check that the numbered Ethernet LEDs come on momentarily After a few seconds check that the local port link LEDs are lit for any local ports that are connected If any of these conditions does not occur refer to the appropriate following section Chapter Troubleshooting 43 Wireless Cable Gateway CG3100D Using LEDs to Troubleshoot The following table provides help when using the LEDs for troubleshooting LED Behavior action o O All LEDS are off when the gateway Make sure that the power cord is properly connected to your gateway is plugged in and that the power supply adapter is properly connected to a functioning power outlet Check that you are using the 12VDC power adapter supplied by NETGEAR for this product If the error persists you have a hardware problem and should contact techni
59. you must select the Keep Wireless Settings checkbox 1 Click the Start Configure button Conectando con el Nuevo Cliente Inalambrico Por favor haga clic en B ton Software o pulse el Bot n f sico en el cliente para iniciar el proceso WPC bei III Cancel eae The WPS LED on the front of the gateway begins to blink e The gateway tries to communicate with the wireless computer or device for 2 minutes e If the Security Option in the Wireless Settings screen was set to Disabled it is automatically changed to WPA PSK TKIP WPA2 PSK AES including a random wireless security password 2 Goto the wireless computer and run its WPS configuration utility Follow the utility s instructions to click a WPS button When the computer connects to the wireless network the gateway sends its SSID and WPA PSK or WPA2 PSK configuration to that computer 18 Chapter2 Wireless Configuration Wireless Cable Gateway CG3100D On the computer that just joined the wireless network make sure you can connect to the Internet You should see the gateway s Internet LED blink showing that its Internet connection is in use Access Control by MAC Address You can use access control to specify which wireless computers or devices can connect to the gateway based on their MAC addresses If you do not set up access control any wireless computer or device that is configured with the correct SSID and wireless security settings will be
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