User Manual
Contents
1. Navigating the main menu 45 46 System menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear For models without certain functions their settings and related items will not appear on the menu Mode Standard Display Picture OSD Settings Picture Advanced Custom Key Save Settings Custom Key 2 Audio Custom Key 3 Auto Power Off DDC CI HDMI Auto Switch Select Menu from the hot key menu Use DS or v to select System Select gt to go to a sub menu and then use a or v to select a menu item Use a or v to make adjustments or use to make selection To return to the previous menu select KI To exit the menu select xi Item Function Input Use this to change the input to that appropriate to your D Sub video cable connection type e DVI DL e HDMI Navigating the main menu Item Function Range OSD Language Sets the OSD menu language English SStings e Fran ais Q The language options displayed on your OSD may Deutsch differ from those shown on the right depending on the product supplied in your region Italiano e Espanol e Polski e Cesky e Magyar Serbo croatia e Romana e Nederlands e Pycckun e Svenska Portugu s A AGA Bas HM APM Displa2. Display Picture Mode Standard Picture Advanced Baba amp Select Menu from the hot key menu 2 Use DS or v to select Save Settings 3 Select gt to go to a sub menu and then use DS or v to select a menu item 4 Use to make selection 5 To return to the previous menu select KI 6 To exit the menu select xi Item Function Gamer 1 Gamer 2 Gamer 3 Saves a new set of customized display settings O See Setting up your own game mode on page 31 for information on applying the game mode 44 Navigating the main menu Audio menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear For models without certain functions their settings and related items will not appear on the menu Mode Standard Display Picture Picture Advanced Save Settings System Bag x Select Menu from the hot key menu 2 Use a or v to select Audio 3 Select gt to go to a sub menu and then use DS or v to select a menu item 4 Use a or v to make adjustments or use to make selection 5 To return to the previous menu select KI 6 To exit the menu select xi Item Function Volume Adjusts the audio volume O 100 Mute Mutes the audio input ON e OFF
3. 0 BenQ lt I ULTIMATE ESPORTS GAMING MONITOR Gaming Is IN the DETAILS XL Series User Manual i tati i Ti 3 DJ FAB Copyright Copyright 2015 by BenQ Corporation All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of BenQ Corporation Disclaimer BenQ Corporation makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties merchantability or fitness for any particular purpose Further BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes The performance of flicker free may be affected by external factors such as poor cable quality unstable power supply signal interference or poor grounding and not limited to the above mentioned external factors Applicable for flicker free models only Power Safety Please follow these safety instructions for best performance and long life for your monitor e The AC plug isolates this equipment from the AC supply e The power supply cord serves as a power d
4. Click Generic PnP Monitor and then the Properties button Click the Driver tab and the Update Driver button Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer In the Update Driver Software window select the option Browse my computer for driver software Click Browse and navigate to the following directory d BenQ LCD Driver where d is the drive letter designator for the CD ROM drive The drive letter for your CD drive may differ from the example above depending upon your system it may be D or E or F etc 9 Select the correct folder name of your monitor from provided driver list and click Next This will copy and install the appropriate monitor driver files to your computer 10 Click Close You may be prompted to restart your computer after the driver update is complete Getting the most from your BenQ monitor How to watch 3D content on your monitor Your monitor supports playing three dimensional 3D content transferred through DVI D Dual Link cable Yet you need to have the appropriate hardware equipment and software programs that are compatible with 3D playback O Not all menu options are available for 3D playback System requirements e BenQ LCD Monitor XLII series e Compatible 3D glasses e PC with Microsoft Windows 8 or Windows 7 Operating System e Compatible graphics processing units GPU with the latest driver files installed e Compatible software programs that play 3D pl
5. RTS games For more game modes please download by Game Mode Loader See Downloading more game modes using Game Mode Loader on page 32 Adjust the brightness of your display See Brightness during 2D playback NVIDIA 3D LightBoost during 3D playback on page 37 Adjust the brightness of the black shades by Black eQualizer See Black eQualizer on page 38 Adjust the monitor height See Adjusting the monitor height on page 14 How to adjust your monitor Picture optimization The default picture mode is FPS1 which is designed for FPS games If you prefer other picture modes go to Picture Advanced and change setting in Picture Mode The easiest way to obtain an optimal display from an analog D Sub input is to use the Auto Adjustment function Go to Display and Auto Adjustment to optimize the currently displayed image to the screen When you connect a digital input signal using a digital DVI or HDMI cable to your monitor the Auto Adjustment function will be disabled because the monitor will automatically display the best image Please ensure that the connected graphic card on your computer is set to the native resolution of the monitor when you use the Auto Adjustment function If you wish you can always adjust the screen geometric settings manually using geometry menu items To assist you in this endeavour BenQ has provided a screen test image utility which you can use to check for screen color grayscale and line
6. Information on the monitor Sharpness Adjusts the clarity and visibility of the edges of the subjects to 10 in the image Gamma Adjusts the tone luminance The default value is 3 the e Gamma 1 standard value for Windows e Gamma 2 e Gamma 3 Gamma 4 e Gamma 5 Navigating the main menu 39 Picture Advanced menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear For models without certain functions their settings and related items will not appear on the menu Mode Standard Picture Senseye Demo FI ress System Smart Scaling FSI ee v v aAA K Select Menu from the hot key menu 2 Use DS or v to select Picture Advanced 3 Select gt to go to a sub menu and then use DS or v to select a menu item 4 Use w or v to make adjustments or use to make selection 5 To return to the previous menu select KI 6 To exit the menu select xi Item Function Picture Select a picture mode that best suits the type of images Mode shown on the screen Q The default setting is FPS1 Change the setting if needed Standard For basic PC application Movie For viewing videos Photo For viewing still images sRGB For better color matching representation with the peripheral devices such as printer
7. Use DS or v to make adjustments or use to make selection 5 To return to the previous menu select KI 6 To exit the menu select xi Function Auto Adjustment Optimizes and adjusts the screen settings automatically for you Q Not applicable to a digital input signal H Position Adjusts the horizontal position of the screen image O to 100 Adjusts the vertical position of the screen image 0 to 100 Navigating the main menu 35 36 Item Pixel Clock Navigating the main menu Function Adjusts the pixel clock frequency timing to synchronize with the analog input video signal See also Picture optimization on page 31 Q Not applicable to a digital input signal Adjusts the pixel clock phase timing to synchronize with the analog input video signal See also Picture optimization on page 31 Q Not applicable to a digital input signal Picture menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear For models without certain functions their settings and related items will not appear on the menu Mode Standard Picture Advanced Low Blue Light Reddish Save Settings Black eQualizer Audio Blur Reduction System Saturation Babs Select Menu from the hot key menu 2 Use DS or v t
8. at the end with the ferrite filter to the computer video socket Tighten all finger screws to prevent the plugs from accidently falling out during use To Connect the HDMI Cable Connect the plug of the HDMI cable to the HDMI port on the monitor Connect the other end of the cable to the HDMI port of a digital output device If there is more than one video transmission method available to you you might want to take the picture quality of each video cable into consideration before making the connection Better quality HDMI DVI D Good quality D Sub Q The video cables included in your package and the socket illustrations on the right may vary depending on the product supplied for your region 3 Connect the headphones You may connect headphones to the headphone jack found on the left side of the monitor How to assemble your monitor hardware Il 4 Connect the power cable to the monitor Plug one end of the power cord into the socket labelled w on the rear of the monitor Do not connect the other end to a power outlet just yet 5 Route the cables via the cable clip 6 Connect to and turn on the power Plug the other end of the power cord into a power outlet and turn it on Q Picture may differ from product supplied for your region Turn on the monitor by pressing the power button on the monitor Turn on the computer too and follow the instructions in Getting the most from your Be
9. be accessed by the control keys Name l Control keys Description Accesses the functions or menu items displayed on the screen right next to each key 2 Power key Turns the power on or off How to adjust your monitor Basic menu operation You can use the OSD menu to adjust all the settings on your monitor Press any of the control keys 2 The hot key menu is displayed The left three controls are custom keys and are designated for particular functions 3 Select Menu to access the main menu 4 In the main menu follow the icons next to the control keys to make adjustments or selection See Navigating the main menu on page 34 for details on the menu options OSD icon CAI in main Function No menu menu e By default the key is the hot key for Blur Reduction Motion Blur Reduction To change the default settings see Customizing the hot keys on page 31 o Custom Key 1 e For Up Increase adjustment How to adjust your monitor 27 28 OSD icon in main Function OSD in hot key menu No menu a Custom Key 2 e By default the key is the hot key for Display Mode To change the default settings see Customizing the hot keys on page 31 For Down Decrease adjustment Custom Key 3 e By default the key is the hot key for Smart Scaling To change the default settings see Customizing the hot keys on page 31 Enters sub menus e Selects menu
10. items O e Activates the main menu e Returns to the previous menu O Exit Exits OSD menu e OSD On Screen Display The hot keys only operate while the main menu is not currently displaying Hot key displays will disappear after a few seconds of no key activity e To unlock the OSD controls press and hold any key for 10 seconds Controlling the display with Display Pilot selected models only The provided Display Pilot software on the CD is an alternative to control the display The main functions include e Control of the OSD menus e Access to more game modes through Game Mode Loader For more information visit http www BenQ com and download the Display Pilot Help file How to adjust your monitor Initial setup for playing games You can optimize the monitor to enhance your gaming experience You might want to start with the following settings Set the screen refresh rate to 144 Hertz 144 Hz a Right click the desktop and select Screen resolution Click Advanced settings Under the Monitor tab change the screen refresh rate to 144 Hertz And then click Apply and Yes to confirm the change View Sort by Refresh Paste Paste shortcut Undo Rename Ctrl Z amp Groove Folder Synchronization Graphics Properties Graphics Options Intel R TV Wizard New ui Gadgets a Personalize Change the appearance of your display Display 1 BenQ XL2420T v Resolution 1920 x 1080
11. monitor once as illustrated on the right before you proceed If you prefer to lower the monitor stand height push the stand downward while holding both left and right sides of the monitor 14 How to assemble your monitor hardware e Avoid placing hands on the upper or lower part of the Q height adjustable stand or at the bottom of the monitor as ascending or descending monitor might cause personal injuries Keep children out of reach of the monitor while performing this operation e If the monitor has been rotated to portrait mode and height adjustment is desired you should be noted that the wide screen will keep the monitor from being lowered to its minimum height How to assemble your monitor hardware 15 Rotating the monitor Pivot the display Before rotating the monitor with a portrait viewing orientation the display has to be rotated 90 degrees Click to launch the Display Pilot Software if installed from the CD and check Auto Pivot to set the display to rotate with the monitor automatically Alternatively right click the desktop and select Screen resolution from the popup menu Select Portrait in Orientation and apply the setting 0 Depending on the operating system on your PC different procedures should be followed to adjust the screen orientation Refer to the help document of your operating system for details 2 Fully extend the monitor and tilt it Gently lift the display up and ext
12. the screen e Activate the power management function to let your computer and monitor go into a low power sleep mode when not actively in use e Use a screensaver to prevent the occurrence of image retention 2 Is the prompt on the display illuminated in orange If the LED is illuminated in orange the power management mode is active Press any button on vV the computer keyboard or move the mouse If that does not help check the signal cable connectors If any pin is bent or broken off please contact your dealer to get necessary support 2 Is the prompt on the display not illuminated at all Check the power supply mains socket the external power supply and the mains switch Q The image is distorted flashes or flickers Read the instructions on the link Adjusting the Screen Resolution on the CD and then select the correct resolution refresh rate and make adjustments based on these instructions 2 You are running the monitor at its native resolution but the image is still distorted Images from different input sources may appear distorted or stretched on the monitor running vV at its native resolution To have the optimal display performance of each type of input sources you can use the Display Mode function to set a proper aspect ratio for the input sources See Display Mode on page 42 for details 2 The image is displaced in one direction Read the instructions on the link Adjusting the Screen Reso
13. MMO in 16 Viewing angle adjUStMent csssscssssssssssnvsssersvsssessavsssessatossassatenseseatensecsasenseseatsnsensasensnssosenssssasess I7 Using the monitor wall mounting kit rei eee rire eee eiee zie eizeeeeeezi nice zioni 18 Getting the most from your BenQ monitor seessesessssssesesesesesesesesesesesssseseseseseseseseseseseseo 19 How to install the monitor ON a NEW computer eseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseses 20 How to upgrade the monitor on an existing COMPU oe eeseeeeeeceeceeceeceeceeceececeeceecesceecesees 21 How to install on Windows 10 system selected models only ce ceeeesesesceeeseeeceeeeeeeeeeeeeeees 22 How to install on Windows 8 system ou eessscsseseseecesceceeceesecescesseescesseeesceeseessecsseeeceaceeseeesceeeeeeecees 23 How to install on Windows 7 system cessce ceiscceccecscvccteisensccsctesecesdseucenacestereceensescenaesestetecsbcertessoceexiesee 24 How to watch 3D content on your monitor e essesesessseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseses 25 FIOW toads YOUN MONON suina 26 The COMEN OW DAMS EEA A E S EA A AA AAE A 26 BASIC TSI ODE AU O innen E A E E E E AE 27 Controlling the display with Display Pilot selected models ONIY iii 28 Initial setup for playing games cssssscsccssessssssssssecssesssssecssssssecsnssssecsasessecsasessecsasseseceacsesessesseseesees 29 FAC CUS OD CIM ZA CIO IM rr E E E E E E 3 Customi
14. and sizes other than your display size you can adjust the display mode on the monitor For the aspect ratio and display size of your monitor see the specifications on the CD I Press any of the control keys to bring up the hot key menu and press Menu to access the main menu 2 Go to Picture Advanced and Display Mode 3 Select an appropriate display mode The setting will take effect immediately Switch to the desired display mode first and follow the instructions in Using Smart Scaling on page 32 to adjust the display size to precisely suit your needs Using Smart Scaling You can resize your display by Smart Scaling Go to Picture Advanced and Smart Scaling 32 How to adjust your monitor 2 Adjust the value O If one of the custom keys is preset for Smart Scaling you can press the custom key and adjust the value directly e Your display may become unstable temporarily when being resized This is a normal phenomenon and should not be considered as manufacturing defect For more information on Smart Scaling go to Smart Scaling on page 42 Using Instant Mode While playing games you can diminish the input lag by activating Instant Mode I Go to Picture and Instant Mode 2 Select On How to adjust your monitor 33 Navigating the main menu You can use the OSD On Screen Display menu to adjust all the settings on your monitor Press any of the control keys to bring up the hot key menu Select Menu
15. ayback For the compatible accessories visit http www nvidia com object 3d vision requirements html For the appropriate 3D players check with the 3D content providers e Contact NVIDIA or visit NVIDIA website http www nvidia com page home html for the purchase and the O settings of the compatible GPU e Visit the NVIDIA website www nvidia com 3DUpdate for the latest GPU driver files Playing 3D content Follow the instruction manuals of your 3D accessories to install the hardware and the software If you want to adjust the brightness when watching 3D content go to Picture and NVIDIA 3D LightBoost See Brightness during 2D playback NVIDIA 3D LightBoost during 3D playback on page 37 for more information Safety information for watching 3D content e You may experience eye strain after watching 3D content for certain period of time Take off the 3D glasses and take a rest to relieve the eye strain If you experience headaches dizziness or nausea stop watching 3D content immediately You might need to consult a doctor if the symptoms last e Watching 3D content for a long period of time may increase health risks For small children the elderly the pregnant women or people who have high blood pressure or other health concerns consult a doctor before watching 3D content Getting the most from your BenQ monitor 25 How to adjust your monitor 26 The control panel All OSD On Screen Display menus can
16. chieve a low carbon society Besides meeting international regulatory requirement and standards pertaining to environmental management BenQ has spared no efforts in pushing our initiatives further to incorporate life cycle design in the aspects of material selection manufacturing packaging transportation using and disposal of the products BenQ ecoFACTS label lists key eco friendly design highlights of each product hoping to ensure that consumers make informed green choices at purchase Check out BenQ s CSR Website at http csr BenQ com for more details on BenQ s environmental commitments and achievements CCOFACTS csr BenQ com e Mercury free LED backlit display BFR PVC free casing plastics Eco friendly ink printing in packaging box Affichage r tro clair par DEL sans mercure Plastiques du boitier sans BFR PVC Impression a l encre cologique dans emballage Table of Contents CODON nn 2 DISCIAIMEN spirit 2 FOWELSAIe poran E E E T EA E E 2 Cetine SCC e O E AS 6 Getting to know yo r MONO sin 8 LEX Re A 8 BACK VIEW rn 8 How to assemble your monitor hardware seseseesssssssesesesessesesesessssesesesesesseseseserssseseseseseses 9 How to detach the stand DASE ceucscsssecsacudectaccosinscesesnsdncosiepscensenchneocatesces isnaseseuetanunecsaceteee Enan Aranni iTi 13 Adjusting the monitor height cssssssssssssssessssessesensssescesensersaceseasorsacesensrsasseacesensoreassseasoreacerens 14 ROCHA CIS
17. e Display Devices and Printers and right click the name of your monitor from the menu Select Properties from the menu Click the Hardware tab Click Generic PnP Monitor and then the Properties button Click the Driver tab and the Update Driver button Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer e O M o w a In the Update Driver Software window select the option Browse my computer for driver software 8 Click Browse and navigate to the following directory d BenQ_LCD Driver where d is the drive letter designator for the CD ROM drive The drive letter for your CD drive may differ from the example above depending upon your system it may be D or E or F etc 9 Select the correct folder name of your monitor from provided driver list and click Next This will copy and install the appropriate monitor driver files to your computer 10 Click Close You may be prompted to restart your computer after the driver update is complete Getting the most from your BenQ monitor 23 Q 24 How to install on Windows 7 system oo ek ee a Open Display Properties Go to Start Control Panel Hardware and Sound Devices and Printers and right click the name of your monitor from the menu Alternatively right click the desktop and select Personalize Display Devices and Printers and right click the name of your monitor from the menu Select Properties from the menu Click the Hardware tab
18. e suitable driver files for the purchased model refer to the following table Driver files Suitable models XL2411T XL241 IT XL2411TE XL2411Z XL2411Z XL2411ZE 20 Getting the most from your BenQ monitor How to upgrade the monitor on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer It is currently tested as compatible for Windows 10 Windows 8 and Windows 7 Operating System OS The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows however as at the time of writing BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems Installing monitor driver software involves selecting an appropriate information file inf on the BenQ LCD Monitor CD ROM for the particular model monitor you have connected and letting Windows install the corresponding driver files from the CD You need only steer it in the right direction Windows has an Upgrade Device Driver Wizard to automate the task and guide you through the file selection and installation process See e How to install on Windows 10 system selected models only on page 22 e How to install on Windows 8 system on page 23 e How to install on Windows 7 system on page 24 Getting the most from your BenQ monitor 21 Q 22 How to install on Windows 10 system
19. el refer to the specification label on the back of the monitor Getting the most from your BenQ monitor 19 How to install the monitor on a new computer This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before This instruction is only suitable for a computer which has never been used before and for which the BenQ LCD Monitor is the first ever monitor to be connected to it If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connected to it and has monitor driver software installed you should not be following these instructions You should instead be following the instructions for How to upgrade the monitor on an existing computer Follow the instructions in How to assemble your monitor hardware on page 9 When Windows starts it will automatically detect the new monitor and launch the Found New Hardware Wizard Follow the prompts until it displays the option to Install Hardware Device Drivers 2 Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer 3 Check Search for a suitable driver for my device option and click Next 4 Check the option for CD ROM drives uncheck all others and click Next 5 Look to confirm that the wizard has selected the correct name of your monitor and click Next 6 Click Finish 7 Restart the computer To find th
20. end the stand to the maximum extended position Then tilt the monitor Q The monitor should be vertically extended to allow to rotate from landscape to portrait mode 3 Rotate the monitor 90 degrees clockwise as illustrated O To avoid the edge of the LCD display hitting the monitor base surface while it is being rotated do tilt and extend the monitor to the highest position before you start to rotate the display You should also make sure there are no obstacles around the monitor and there is enough room for cables 16 Howtoassemble your monitor hardware 4 Adjust the monitor to the desired viewing angle Viewing angle adjustment You may position the screen to the desired angle with 5 to 20 monitor tilt 90 left and right total monitor swivel and 130 mm monitor height How to assemble your monitor hardware 17 Using the monitor wall mounting kit The back of your LCD monitor has a VESA standard mount with 100mm pattern allowing the installation of a wall mount bracket Before starting to install a monitor wall mounting kit please read the precautions carefully Precautions e Install your monitor and monitor mounting kit on a wall with flat surface e Ensure that the wall material and the standard wall mount bracket purchased separately are stable enough to support the weight of the monitor Refer to the product specifications for weight information Turn off the monitor and the power befo
21. ent OSD menus 2 After all settings are done go to Save Settings and save as one of the game modes How to adjust your monitor 31 3 If you want to switch to your game mode at any time go to Picture Advanced and Picture Mode and select the game mode you saved in Step 2 Your preferred display settings will be applied all at once BenQ offers more optimized game modes on the website If you prefer to use these settings refer to Downloading more game modes using Game Mode Loader on page 32 Downloading more game modes using Game Mode Loader Instead of customizing your own display settings you can download the game modes available on the BenQ website and apply the settings directly Link to gaming beng com Download and install the game mode loader Follow the on screen instructions to complete the setup A WW N Go to Picture Advanced and Picture Mode on your monitor and select the game mode you just downloaded to apply the settings directly Alternatively you can access and apply new game modes via Display Pilot Install Display Pilot from the provided CD Launch Display Pilot and select Tools gt Game Mode Loader Click Check Now to check for new game modes A WIN To apply the downloaded game modes select one from the drop down list in Tools and click Apply O Internet connection is required for this operation Adjusting display mode To display images of aspect ratios other than your monitor aspect ratio
22. es the color space RGB or YUV based on the Format detected video signal Q You might need to manually set the Color Format if colors shown on the monitor screen do not display properly If the input source is HDMI color format is not selectable In other words Color Format is automatically set depending on the input video source RGB e For D Sub VGA input source from PC For DVI input source YUV For D Sub Component converted from VGA input source from a video device HDMI RGB Determines the range of color scales Select an option that RGB 0 255 PC Range matches the RGB range setting on the connected HDMI RGB 16 device 235 Smart Focus This feature provides a highlight area to focus on certain content e g a YouTube video or a game in windowed mode Size Determines the size of the highlight area Small Large e OFF H Position Adjusts the horizontal position of the O 100 highlight area V Position Adjusts the vertical position of the highlight 0 100 area Scaling Scales the highlight area O 100 Navigating the main menu 43 Save Settings menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear For models without certain functions their settings and related items will not appear on the menu
23. gradient display Run the test program auto exe from CD ROM You could also use any other image such as the desktop of your operating system However we recommend that you use auto exe As you run auto exe a test pattern displays 2 Press any of the control keys to bring up the hot key menu Select Menu to enter the main menu 3 Go to Display and Auto Adjustment 4 If you notice a vertical noise like a curtain effect shimmering of vertical lines select Pixel Clock and adjust the monitor until the noise disappears 5 If you notice a horizontal noise select Phase and adjust the monitor until the noise disappears Customizing the hot keys The left 3 control keys also called custom keys perform as hot keys to provide direct access to pre defined functions You can change the default setting and designate different functions for these keys Press any of the control keys to bring up the hot key menu Select Menu to access the main menu Go to System Select the custom key you want to change a da In the sub menu select a function that can be accessed by this key A pop up message will appear showing that the setup is complete Setting up your own game mode There are several preset picture modes on your monitor that are suitable for games To better suit your needs you can change and save the related display settings and switch to your own game mode easily Adjust the related available settings in differ
24. hen push them together Tighten the thumbscrew on the bottom of the monitor base as illustrated Gently attempt to pull them back apart to check that they have properly engaged How to assemble your monitor hardware 9 Carefully lift the monitor turn it over and place it upright on its stand on a flat even surface Extend the stand to the maximum extended position And rotate the monitor 90 degrees counterclockwise as illustrated You might want to adjust the monitor stand height See Adjusting the monitor height on page 14 for more information should position the monitor and angle the screen to minimize unwanted reflections from other light sources 10 How to assemble your monitor hardware 2 Connect the PC video cable Either Q Do not use both DVI D cable and D Sub cable on the same PC The only case in which both cables can be used is if they are connected to two different PCs with appropriate video systems To Connect the D Sub Cable Connect the plug of the D Sub cable at the end without the ferrite filter to the monitor video socket Connect the other end of the cable at the end with the ferrite filter to the computer video socket Tighten all finger screws to prevent the plugs from accidently falling out during use To Connect the DVI D Dual Link Cable Connect the plug of the DVI D Dual Link cable to the monitor video socket Connect the other end of the cable
25. isconnect device for pluggable equipment The socket outlet should be installed near the equipment and be easily accessible e This product should be operated from the type of power indicated on the marked label If you are not sure of the type of power available consult your dealer or local power company e An approved power cord greater or equal to HO3VV F or HOSVV F 2G or 3G 0 75mm must be used Care And Cleaning e Cleaning Always unplug your monitor from the wall outlet before cleaning Clean the LCD monitor surface with a lint free non abrasive cloth Avoid using any liquid aerosol or glass cleaners Slots and openings on the back or top of the cabinet are for ventilation They must not be blocked or covered Your monitor should never be placed near or over a radiator or heat source or in a built in installation unless proper ventilation is provided e Never push objects or spill liquid of any kind into this product Servicing Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltages or other risks If any of the above mentioned misuse or other accident such as dropping or mishandling occurs contact qualified service personnel for servicing BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the Bringing Enjoyment N Quality to Life corporate vision with the ultimate goal to a
26. lution on the CD and then select the correct resolution refresh rate and make adjustments based on these instructions The OSD controls are inaccessible To unlock the OSD controls when it is preset to be locked press and hold any key for 10 seconds Troubleshooting 51 Q No sound can be heard from the connected external speakers e Remove your headphone if the headphone is connected to the monitor e Check whether the headphone jack is properly connected If the external speakers are USB powered check whether the USB connection is OK e Increase the volume volume may be muted or too low on the external speakers Need more help If your problems remain after checking this manual please contact your place of purchase or e mail us at Support BenQ com 52 Troubleshooting
27. nQ monitor on page 9 to install the monitor software 0 To extend the service life of the product we recommend that you use your computer s power management function 12 Howto assemble your monitor hardware How to detach the stand base Prepare the monitor and area Turn off the monitor and the power before unplugging the power cable Turn off the computer before unplugging the monitor signal cable Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding before laying the screen face down on a flat clean padded surface Q Please be careful to prevent damage to the monitor Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls 2 Release the thumbscrew on the bottom of the monitor base and detach the monitor base as illustrated How to assemble your monitor hardware 13 Adjusting the monitor height To extend the monitor stand to a higher position press the lower part of the height release on the stand while holding the bottom of the monitor at the same time And pull the stand and the monitor upward together to the desired height i Q If the height release in the proceeding operation cannot be pressed down press the top of the
28. nitor driver software These circumstances relate to which version of Microsoft Windows you are using and whether you are connecting the monitor and installing the software onto a new computer without existing monitor driver software or whether you are upgrading an existing installation which already has existing monitor driver software with a newer monitor In either case however the very next time you turn on your computer after connecting the monitor to your computer Windows will automatically recognize the new or different hardware and will launch its Found New Hardware wizard Follow the wizard instructions until it asks you to select a monitor model At that point click the Have Disk button insert the BenQ LCD Monitor CD ROM and select the appropriate monitor model Further details and step by step instructions for either an automatic new or upgrade existing installation see e How to install the monitor on a new computer on page 20 e How to upgrade the monitor on an existing computer on page 21 e If you require a User Name and Password to login to your Windows computer you must be logged on as an Administrator or as a member of the Administrators group in order to install the monitor driver software Furthermore if your computer is connected to a network which has security access requirements network policy settings may prevent you from installing software on your computer e To check the name of the purchased mod
29. o select Picture 3 Select gt to go to a sub menu and then use a or v to select a menu item 4 Use DS or v to make adjustments or use to make selection 5 To return to the previous menu select KI 6 To exit the menu select xi Item Function Range Brightness e Adjusts the balance between light and dark shades During 2D during 2D during 2D playback playback playback or 0 to 100 NVIDIA 3D LightBoost Adjusts the brightness during 3D playback During 3D during 3D playback playback e OFF to MAX Contrast Adjusts the degree of difference between darkness and 0 to 100 lightness Navigating the main menu 37 Item Function Low Blue Decreases the blue light emitted from the display to O 10 Light reduce the risk of blue light exposure to your eyes Q The higher the value is the more blue light has been decreased Black Brings out the dark shades by increasing the brightness 0 20 eQualizer without changing those of the light shades O If the image is too bright or barely contains any dark shades adjusting the value of Black eQualizer may not show much change to the image Blur Reduces motion blur in games or during video playback ON Reduction OFF a Oo Not applicable for 3D playback Reduction Q Note the impacts of the Blur Reduction function once activated Brightness is decreased Flicker free is disabled Color Normal Allows video and still photogra
30. on your selection of Picture Mode different Display Mode option is pre set Change the setting if needed Full Scales the input image to fill the screen Ideal for 16 9 aspect images Aspect The input image is displayed without geometric distortion filling as much of the display as possible 1 1 Displays the input image in its native resolution without scaling 17 4 3 Displays the input image as if on a 17 monitor of 4 3 aspect ratio 19 4 3 Displays the input image as if on a 19 monitor of 4 3 aspect ratio 19 W Displays the input image as if on a 19 W 16 10 monitor of 16 10 aspect ratio 21 5 16 9 Displays the input image as if on a 21 5 monitor of 6 9 aspect ratio 22 W Displays the input image as if on a 22 W 16 10 monitor of 16 10 aspect ratio 23 W 16 9 Displays the input image as if on a 23 W monitor of 6 9 aspect ratio Smart Adjusts the display size to best suit your needs O 100 Scaling 0 If the Display Mode is 17 19 19 W or 21 5 the last 4 scaling settings in different resolutions of the input source will be saved for quick access O If the Display Mode is 1 1 and the resolution of the input source is lower than 1920 x 1080 the last 3 scaling settings in different resolutions of the input source will be saved for quick access 42 Navigating the main menu Item Function Color Determin
31. phs to be Temperature viewed with natural coloring This is the factory default color Bluish Applies a cool tint to the image and is factory pre set to the PC industry standard white color Reddish Applies a warm tint to the image and is factory pre set to the news print standard white color User The blend of the Red Green and Blue primary R 0 100 Mode colors can be altered to change the color tint G 0 100 of the image Go to the succeeding R red G B 0 100 green and B blue menus to change the settings Decreasing one or more of the colors will reduce their respective influence on the color tint of the image e g if you reduce the Blue level the image will gradually take on a yellowish tint If you reduce Green the image will become a magenta tint Hue Adjusts the degree of how we perceive colors O 100 Saturation Adjusts the purity degree of colors O 100 Reset Color Resets the custom color settings to the factory defaults YES e NO 38 Navigating the main menu Function Range AMA Improves the gray level response time of the LCD panel OFF e High e Premium Instant Mode Adjusts the image processing to diminish input lag You can ON have a real time experience while playing games OFF Q optimize the picture quality disable Instant Mode if the source is interlaced video To check the resolution of the video source go to System and
32. r by hot key Resolution Sets whether to display the resolution notice of the ON Notice recommended resolution when a new input source is OFF detected by the monitor Information Displays the current monitor property settings Input e Current Resolution e Optimum Resolution best with the monitor e Model Name Navigating the main menu Item Function Reset All Resets all mode color and geometry settings to the factory YES default values NO Navigating the main menu 49 Troubleshooting Frequently asked questions FAQ amp gt The image has a faulty coloration e The default Picture Mode is FPS1 which is designed for FPS games If you prefer other picture modes go to Picture Advanced and change setting in Picture Mode e If the image has a yellow blue or pink appearance go to Picture and Reset Color and then choose YES to reset the color settings to the factory defaults If the image is still not correct and the OSD also has faulty coloration this means one of the three primary colors is missing in the signal input Now check the signal cable connectors If any pin is bent or broken off please contact your dealer to get necessary support 63 The image is blurred Read the instructions on the link Adjusting the Screen Resolution on the CD and then select the correct resolution refresh rate and make adjustments based on these instructions Q How do you use a VGA exten
33. r during transport O Always keep the product and accessories out of reach of small children Getting started 7 Getting to know your monitor Front view I Control buttons 2 Power button AC Power Input jack Height release Cable clip D Sub socket DVI D socket HDMI socket Kensington lock slot O0ONSUAW 0 Headphone jack UJ FS U1 6 7 8 9 10 e Above diagram may vary depending on the model e Picture may differ from product supplied for your region 8 Getting to know your monitor How to assemble your monitor hardware If the computer is turned on you must turn it off before continuing Do not plug in or turn on the power to the monitor until instructed to do so Attach the monitor base Q Please be careful to prevent damage to the monitor Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like the monitor packaging bag on the desk for padding Gently lay the screen face down on a flat clean padded surface While holding the monitor firmly against the desk pull the monitor stand arm upwards clear of the monitor Orient and align the stand base socket with the end of the stand arm t
34. re disconnecting the cables from the LCD monitor Remove the monitor stand Lay the screen face down on a clean and well padded surface Detach the monitor base as instructed in How to detach the stand base on page 13 2 Remove the monitor stand Use a a cross pointed screwdriver to release the screws that fixing the monitor stand to the monitor The use of a magnetic head screwdriver is recommended to avoid of losing the screws Then pull the monitor stand backward away from the monitor Q In case you intend to use your monitor on the stand in the future please keep the monitor base monitor stand and screws somewhere safe for future use 3 Follow the instruction manuals of the wall mount bracket you purchased to complete the installation Q Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor Make sure that all screws are tightened and secured properly Consult a professional technician or BenQ service for wall mount installation and safety precautions 18 How to assemble your monitor hardware Getting the most from your BenQ monitor To gain the most benefit from your new BenQ color LCD flat screen monitor you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD ROM The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Mo
35. recommended Orientation Landscape z Advanced settings Connect to a projector or press the amp key and tap P Make text and other items larger or smaller What display settings should I choose ee UL WAS Ls MUNE e fo E Color Management Monitor Type A Generic PnP Monitor Colors True Color 32bit Depending on the operating system on your PC different procedures should be followed to adjust the screen refresh rate Refer to the Help document of your operating system for details How to adjust your monitor 29 Q 30 b Go to the setup menu in your game and change the frame rate or screen refresh rate to 144 Hz Refer to the Help document that came with your game for details To check if the screen refresh rate has been changed select Menu from the hotkey menu on your monitor and go to System and Information The refresh rate in Current Resolution should be 144 HZ If 144 Hz is not available in your menus check the following e make sure the DVI D Dual Link cable is properly connected to your computer and the monitor e make sure your GPU supports 144 Hz e make sure your game supports 144 Hz 2 3 4 Select a desired display mode See Adjusting display mode on page 32 Resize your display by Smart Scaling See Using Smart Scaling on page 32 Select an appropriate game mode for your game FPS is for FPS games while RTS is for
36. s digital cameras etc 40 Navigating the main menu Function Eco For saving electricity with low power consumption by providing minimum brightness for all running programs FPS1 For playing FPS First Person Shooting FPS2 games RTS For playing RTS Real time strategy games Gamer1 Applies customized display settings Gamer2 O For details on setting up a game mode see Gamer3 Setting up your own game mode on page 31 Senseye Demo Displays the preview of screen images under the selected mode from Picture Mode The screen will be divided into two windows the left window demonstrates images of Standard mode while the right window presents the images under the specified mode ON e OFF Dynamic Contrast The function is to automatically detect the distribution of an input visual signal and then to create the optimal contrast 0 to 5 Overscan Slightly enlarges the input image Use this feature to hide annoying edge noise if present around your image QD only when the input source is HDMI DP or D Sub VGA converted from Component ON e OFF Navigating the main menu 4 Item Function Display This feature is provided to allow aspect ratios other than Mode 16 9 to be displayed without geometric distortion Q The options under Display Mode will be different depending on the input signal sources 0 Depending
37. selected models only ao ee oe Open Display Properties Go to Start Settings Devices Devices and Printers and right click the name of your monitor from the menu Select Properties from the menu Click the Hardware tab Click Generic PnP Monitor and then the Properties button Click the Driver tab and the Update Driver button Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer In the Update Driver Software window select the option Browse my computer for driver software Click Browse and navigate to the following directory d BenQ LCD Driver where d is the drive letter designator for the CD ROM drive The drive letter for your CD drive may differ from the example above depending upon your system it may be D or E or F etc 9 Select the correct folder name of your monitor from provided driver list and click Next This will copy and install the appropriate monitor driver files to your computer 10 Click Close You may be prompted to restart your computer after the driver update is complete Getting the most from your BenQ monitor How to install on Windows 8 system Open Display Properties Move the cursor to the lower right of the screen or press the Windows C buttons on the keyboard to bring up the Charm bar Go to Settings Control Panel Devices and Printers and right click the name of your monitor from the menu Alternatively right click the desktop and select Personaliz
38. sion cable Remove the extension cable for the test Is the image now in focus If not optimize the image by working through the instructions in the Adjusting the refresh rate section on the link Adjusting the Screen Resolution It is normal for blurring to occur due to conduction losses in extension cables You can minimize these losses by using an extension cable with better conduction quality or with a built in booster Q Does the blurring only occur at resolutions lower than the native maximum resolution Read the instructions on the link Adjusting the Screen Resolution on the CD Select the native resolution Pixel errors can be seen One of several pixels is permanently black one or more pixels are permanently white one or more pixels are permanently red green blue or another color e Clean the LCD screen e Cycle power on off e These are pixels that are permanently on or off and is a natural defect that occurs in LCD technology 50 Troubleshooting Q No image can be seen Is the prompt on the display illuminated in green If the LED is illuminated in green and there is a message Out of Range on the screen this means you are using a display mode that this monitor does not support please change the setting to one of the supported mode Please read the Preset display modes section from the link Adjusting the Screen Resolution Faint shadow from the static image displayed is visible on
39. to enter the main menu See Basic menu operation on page 27 for details Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear For models without certain functions their settings and related items will not appear on the menu The OSD menu languages may differ from the product supplied to your region see Language on page 47 under System and OSD Settings for more details For more information on each menu please refer to the following pages e Display menu on page 35 e Picture menu on page 37 e Picture Advanced menu on page 40 Save Settings menu on page 44 e Audio menu on page 45 System menu on page 46 34 Navigating the main menu Display menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear For models without certain functions their settings and related items will not appear on the menu Mode Standard Picture H Position Picture Advanced V Postion Save Settings ri Se Bag x Select Menu from the hot key menu 2 Use DS or v to select Display 3 Select gt to go to a sub menu and then use w or v to select a menu item 4
40. y Adjusts the display time of the OSD menu 5 Sec Time 10 Sec e 15 Sec e 20 Sec 25 Sec e 30 Sec We OSD Lock Prevents all the monitor settings from being accidentally changed When this function is activated the OSD controls and hotkey operations will be disabled 0 unlock the OSD controls press and hold any key for 10 seconds Navigating the main menu 47 48 Item Function Range Custom Key Sets the function to be accessed by custom key I e Picture mode 1 Display Mode Custom Key Sets the function to be accessed by custom key 2 e Smart Scaling 2 Brightness Custom Key Sets the function to be accessed by custom key 3 e Contrast 3 Smart Focus Volume Mute Input e Black eQualizer Low Blue Light e Blur Reduction Auto Power Sets the time to power off the monitor automatically in e OFF Off power saving mode 10min e 20min e 30min DDC CI Allows the monitor settings to be set through the software ON on the PC e OFF DE DDC CI short for Display Data Channel Command Interface which was developed by Video Electronics Standards Association VESA DDC CI capability allows monitor controls to be sent via the software for remote diagnostics HDMI Auto When this function is activated HDMI port will be in the ON Switch input auto select loop Otherwise HDMI can only be OFF selected by input select o
41. zing the hot KEYS ai 31 Setting Up your OWN game mode 2 cecsssssssesseceeceecsesecescecesceseeesecescessecesceeseccsceeseceaceasecesceeeseesceeeeeeaees 31 Downloading more game modes using Game Mode Loader rrrrrrerrrceezeeeeeeo 32 Adjusting display MIO rn 32 MTSU SIA GS CANIN i i ai 32 Using UNSC Modera i 33 Navigating the MIRO lai 34 Dispensa 35 BV PR CEI 37 Picture Advanced menu scarna 40 DAVE SE CEMNSS MENTE ina rare 44 AUdOMe nn 45 Senecio 46 FFOUDIESNOOtNO ira 50 Frequently asked questions FAQ rire eeeeeeee eee ezee eee eezie eee neces eee nie ie zie nie nzeneo 50 Need more helpfs s leale 52 Getting started When unpacking please check you have the following items If any are missing or damaged please contact the place of purchase for a replacement BenQ LCD Monitor Monitor Base si B CD ROM Power Cord Picture may differ from product supplied for your region Video Cable D Sub Video Cable DVI D Dual Link 6 Getting started Video Cable HDMI Optional accessory Available accessories and the pictures shown here may differ from the actual contents and the product gt supplied for your region For cables that are not supplied with your product you can purchase them separately e Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor The fitted foam packing is ideal for protecting the monito
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