3 Installers - Elipse Software
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1. E3 Installation Guide Copyright 1999 2015 Elipse Software Ltda All rights reserved Version 4 6 162 03 03 2015 Table of Contents 1 We COME to E3 sicccceisiiccccecescececcsscieccvscessscecsauccadetencchssasente SE EE SR S EES ePOS cetavecvecevedsacavecstacestecdesets 1 2 Package Content aranira inia mts em SER De RUDI SU TREES 2 eaa e UET EAEE A E EEE E EAE EST A E ET EET 3 3 1 E3 Server and E3 Studio uc 32 VIC DELE 4 4 Installation SE coves ne enne oe re eoe AS 5 4 1 Full Install 2 cerca uou noe etna rco tee ae odia anao en ie Reese eium 5 42 Viewer Install ee 5 4 3 WebViewer aB 4 4 Server Confip ratlOn 5 sri esee te cos suevedencovesdeesceaesgockscsseacesntecsseseeeesonteoetsees 6 4 5 Viewing on Client Application ener eere eren enero erento orn ane tasa enata snis 20 LAE 21 6 Help and Support sec ertet ente ee e rests conse eese deese a esee i ee eso 22 6 1 Troubleshooting Guide sesosescoccessssosesososesosososeoesosossosocsessosesocososssesosossscsesesosesesescsss 22 6 2 Frequently Asked Questions eere ee eee ee eee en eene ee ene tn stessa testo sn ases sn sten e suaa 23 6 3 Technical Support cio esca aisre nesre en aias oosa s EIE ERI REN eere S iaai 25 CHAPTER Welcome to E3 E3 is a complete system for process supervisory and control developed for our customer s connectivity flexibility and reliabili2. Am EBRA an Internet Information Services 8 VM XP SP3 local computer c windows help iishelp Web sites a Printers C WINDOWS web printers 9 docwrite as 4 Default Explore E Open 8 e3downloader cab Drowse E e3web asp Start 8 e3web2 asp Stop 8 e3webyviewer x86 ptb exe Pause 8 help gif SS E iisstart asp 8 localstart asp 8 mmc gif View 8 pagerror gif lt a E print gif pojana 9 Thumbs db New All Tasks Refresh 8 warning gif Export List El E web gif Properties winxp gif Opens the properties dialog box for the current selection Accessing Virtual Directory properties 4 Select the Documents tab Click Remove to exclude all documents from the Enable Default Document frame Then click Add and include the e3web asp file 9 Installation Default Web Site Stopped Properties 2 xl Directory HTTP Headers Custom Errors ASP NET Web Site ISAPI Filters Home Directory Documents v Enable Default Document Add Remove Enable Document Footer Browse Add Default Add Default Document Add Default Document x Default Document Name JeQwebasp 000 Cancel OK Cancel Apply Help Adding a default document 4 4 1 2 Windows Vista On Windows Vista SP2 IIS 7 follow these steps 1 Open the Start Control Panel Administrative Tools menu 2 Click Internet Information Servi
3. Configuration Default Web Site web config i Adding a default document 5 After these procedures the client station is then capable of accessing the web server via Internet Explorer 4 4 1 4 Windows 8 and Windows 8 1 On Windows 8 and Windows 8 1 follow these procedures 1 On Initial screen open the Apps Windows System Control Panel Administrative Tools item 2 Open the Internet Information Services IIS Manager item 3 Selectthe Default Web Site item and double click the Default Document option inside the central frame Installation 14 gt VMAVINS Sites Default Web Site gt B xd M Default Web Open Feature 3 VM WIN8 VM WIN8 admin Site Home 1 Explore Application Pools Filter z Edit Permissions gt Default Web Site ASP Authentic Edit Site Bindings Basic Settings Li o l o Vievv Applications Default Handler Document i Mappings View Virtual Directories NM Manage Website s ec Restart HTTP HTTP Start Redirect Respon Stop ps I Browse Website Browse 80 http ISAPI Filters MIME Types Advanced Settings e je 5 Configure e Limits Modules Output S Caching Deploy ES Export Application L Content View B import Application Default document configuration 4 Clique Add on Actions panel type e3vveb asp in the Name field and click
4. Remote Access Total Inbou Inbou Outb Outb Server Status WIN2003 local Routing Interfaces IP Routing General Static Routes i Network Address Translation NAT g Remote Access Policies g Remote Access Logging Network Address Translation setup 3 Right click it and select the New Interface option Action ven e gt olm xk ES Ale Tree Network Address Translation NAT interface S Total Inbou bou Qutb Outb Routing and Remote Access Server Status E WIN2003 local 2 Routing Interfaces IP Routing General Static Routes ranslation MAT si BY Remote Access Palces Remote Access Logging Show DHCP Allocator Information Show DNS Proxy Information View gt Delete Refresh Export List Properties Help Defining a new interface 4 Select the interface exposing E3 Server on the Internet Notice that the selected network device must be the one that performs the connection with the Internet and not the one that performs the connection with the Intranet Click OK 17 Installation New Interface for Network Addres Tranda NAT xi This routing protocol runs on the interface that you select below Action View ll ami Tree Routing and Remote Access Server Status lf WIN2003 local R
5. station is then capable of accessing the web server via Internet Explorer 4 4 1 3 Windows 7 On Windows 7 SP1 follow these procedures 1 Open the Start Control Panel Administrative Tools menu 2 Click Internet Information Services IIS Manager 3 Selectthe Default Web Site item and double click the Default Document option inside the central frame Installation 12 c le ere WIN7 Sites Default Web Site gt ax 7 SJ Default Web WIN7 WIN7 admin Site Home Application Pools Open Feature Explore Edit Permissions Edit Site Bindings 3j Basic Settings View Applications View Virtual Directories Handler Document Mappings amp HTTP HTTP Browse 80 http Content View Advanced Settings Default document configuration 4 Click Add on Actions panel type e3web asp in the Name field and click OK 13 Installation VS Internet Information Services IS Manager e e ES Go Q gt WIN7 Sites Default WebSite gt ka fh O File View Help Default etau La te The file iisstart htm exists in a es WIN7 WIN7 admin Document the current directory It is 2 Application P recommended that you a ed Add Default Do y 8 fes his file to the top of 4 Ites to improve ance e3web asp o Parent gm Help index html Online Help iisstart htm 4 m r EE Content View
6. 55 51 3346 4699 Phone 1 252 995 6885 Fax 55 51 3222 6226 Fax 1 252 995 5686 E mail elipse elipse com br E mail info elipse software com Taiwan 9F No 12 Beiping 2nd St Sanmin Dist 807 Kaohsiung City Taiwan Phone 886 7 323 8468 Fax 886 7 323 9656 E mail evan elipse com br Check our website for information about a representative in your city or country www elipse com br kb elipse com br elipse elipse com br Microsoft Partner Gold Independent Software Vendor ISV
7. OR 15 Installation V3 Internet Information Services IIS Manager gt VMAVINS Sites gt Default WebSite gt 7 File View Help Alerts Connections Default fi The file iisstart htm exists in 4 3 VM WINS VM WINB admin Document the current directory It is 2 Application Pools recommended that you p di Use this feature to specify the move this file to the top of 4 BI Sites default file s to return when a the list to improve Q9 Default Web Site client does not request a specific performance _ Name e3web asp lt gt El Features View i Content View Configuration Default Web Site web config Q3 Adding a default document 5 After these procedures the client station is then capable of accessing the web server via Internet Explorer 4 4 2 IIS Configuration with E3 Server on a Different Server For this type of setup users must use Windows Server 2003 SP2 because only this operating system has the Routing and Remote Access application Follow these steps to configure it 1 Open the Routing and Remote Access application on Start Control Panel Administrative Tools menu 2 Onthelistof IIS servers expand the sub items of the selected server and select the Network Address Translation NAT item Installation 16 Routing and Remote Access action view gt Alm E 3 S e Tree Network Address Translation NAT Routing and
8. areinstallation then starts Wait for the end of the process to perform the necessary settings 4 4 1 IIS Configuration with E3 Server on the Same Machine Together with E3 installation the files e3web asp e3web2 asp docwrite asp docwrite2 asp and e3downloader cab are sent located in the directory where E3 was installed in Web folder These files must be placed in the directory C InetPub wwwroot which is created during IIS installation Apart from these files users must also place WebViewer s installer package e3webviewer x86 enu exe This installer is used when the client station accesses the server for the first time in case E3 had not been previously installed on it This file can be obtained at Elipse s website NOTE The file e3webviewer x86 enu exe must match the running E3 Server s version and build Users must update all files in IIS directory if they update E3 Server s version After copying these files to folder C InetPub wwwroot users can start configuring IIS 4 4 1 1 Windows Server 2003 and Windows XP On Windows Server 2003 SP2 and Windows XP SP3 follow these procedures 1 Open the Start Control Panel Administrative Tools menu 2 Click Internet Information Services on Windows XP SP3 or click Internet Services Manager on Windows Server 2003 SP2 3 Right click the Default Web Site item and select the Properties item Installation 8 Internet Information Services File Action View Help e
9. ces IIS Manager and click Continue 3 Select the Default Web Site item and double click the Default Document option inside the central frame Installation 10 gt Default Web Site Default Web Site Home Group by IS 2 4 ke ASP Authentic el Default Handler Document i Mappings HTTP El Features View i Content View IIS configuration Open Feature Bi Explore Edit Permissions Edit Site Bindings Basic Settings View Applications View Virtual Directories Manage Web Site 2 Restart D Start EB Stop Browse Web Site 9 Browse 80 http A Advanced Settings T i 4 Click Add on Actions panel type e3web asp in the Name field and click OK 11 Installation f VS Internet Information Services IS Manager e JE 93 G QJ IG gt VM VSTA SP2 gt Sites gt Default Web Site gt ax File View Help Connections Alerts etau g The file iisstart htm exists in 4 83 VM VISTA SP2 VM VISTA SR Document the current directory It is 2 Application Poo recommended that you Fa this file to the top of 4 Sites to improve Default ance e3web asp o Inherited cip Help Mn Online Help iisstart htm cp m t aj Eeue View E Content View Configuration Default Web Site web config Settings for default document 5 After these procedures the client
10. dress to which packets should be sent when they TCP ba arrive on a special port on this interface s address or on a specific address pool entry Public Port Public amp ddress Private Port Private Addr Public address On this interface Onthis address pool entry Incoming port ee 5 Private address 192 168 1 2 Outgoing port fests Add Edit Remove Cpl cm Defining which network computer becomes public 7 Now users must change the file docwrite2 asp Open this file which is published on IIS virtual directory in Notepad and change the next line var domain getDomain To var domain IIS Server s external IP Next the modified source code of file docwrite2 asp function getDomain document location host returns server and port This function returns document name without port return document location host split 0 function writeApplet var content lt object classid clsid 7EB4D157 FACC 45BB 9536 CT4B9DCE3 CA7 i content width 100 height 100 gt var domain getDomain if domain is on a different server it must be set below domain myserver content lt PARAM NAME Domain VALUE domain gt content lt PARAM NAME Screen VALUE content lt PARAM NAME CachePath VALUE content lt PARAM NAME Ping VALUE gt content lt PARAM NAME StartReadOnly VALUE gt content
11. essary to install these components again and connection is faster NOTE Client s version must match server s version For this the installer file e3webviewer x86 enu exe on the server must always be the most updated version Installation 20 21 CHAPTER f Version Update Periodically Elipse releases new software versions which contain new tools or updates Such updates can be downloaded at www elipse com br There are also demo versions available To get these updates follow these steps 1 Download it at Elipse s website 2 Follow the on screen procedures and wait them to finish If thereis already an Elipse E3 version installed installer then asks to remove the older one The message Installation completed appears if the process is successful A program group named Elipse E3 is then created on the computer Version Update CHAPTER Help and Support Elipse Software has many ways to provide product support The first step is to check the documentation which includes Online Help User s Guide and the Internet www elipse com br where users can download new product versions and also the Elipse Knowledgebase kb elipse com br containing articles about Drivers E3 Elipse Power SCADA etc If the documentation does not answer the questions users can contact our product support at support elipse com br 6 1 Troubleshooting Guide Here are some steps that may help users to isolate a problem before calling tec
12. hnical support 6 1 1 Revise Product Documentation This is one of the most productive ways to find answers to user questions Users can check the following documentation E3 Release Notes This document contains late breaking information about new features It is located at E3 s installation directory Manuals Users can find information about E3 tools and resources at both E3 User s Manual and Scripts Reference Manual These manuals are electronically availablein CHM format and in printed format with Master and Studio software packages VBScript Language Reference Official Microsoft documentation for VBScript language Users can also find this resource by clicking Documentation VBScript Reference Guide icon at Start All Programs Elipse Software Elipse E3 program group Microsoft Forms Visual Basic Reference Official Microsoft documentation for MSForms objects Users can also find this resource by clicking Documentation MSForms Reference Guide icon at Start All Programs Elipse Software Elipse E3 program group 6 1 2 Reproduce the Problem Reproducing the problem is the first step to solve it Once users can reproduce a problem they can start finding solutions for it The following questions may give users more insight into the problem Help and Support 22 Does this problem occur with only one application Users may want to try another application to see if they can reproduce the problem If they cannot repr
13. lt object gt document write content gt 19 Installation writeApplet 4 4 2 1 E3 Server Configuration This configuration is the same as the one described in the topic IIS Configuration with E3 Server on the Same Machine After this operation servers are configured and ready to be accessed 4 5 Viewing on Client Application If the server is using a web server such as IIS type the server s address or IP on browser s address bar for example http servername virtual directory or http 192 0 0 21 virtual directory During server s first access the browser starts installing components in case they had not been previously installed as explained at the beginning of this chapter This component is signed by Elipse Software and users must accept the installation to start the necessary configurations P Internet Explorer Security Warning Do you want to install this software Name E3Downloader Publisher Elipse Software Always install software from Elipse Software Never install software from Elipse Software Ask me every time 2 Fewer options install Don t Install D While files from the Internet can be useful this file type can potentially harm WW your computer Only install software from publishers you trust What s the risk WebViewer Installation After installation WebViewer is opened in the browser and viewing server s application Next time it is not nec
14. oduce it with other applications think about what is specific about this application Does this problem occur with only one machine If it does it may be related to the system configuration Try using a different video driver or even modifying the system configuration to see if this problem persists It is advisable to havea machine with configurations not much different from the average Which E3 version is in use Users can check the software version by opening the item About E3 Studio on Help menu Applications generated in older versions are fully compatible with recent ones however applications generated in recent versions cannot be edited or executed in older versions Under which circumstances does this problem occur Does the amount of available memory affect this problem How about other programs running on the system Is there enough disk space available 6 1 3 Isolate the Problem After checking under which circumstances the problem occurs users will be able to isolate it Once the problem is isolated itis much easier and quicker to find solutions for it Try isolating the component causing the problem Users can use information about under which circumstances it happened to help isolate it If the problem occurs with a script users may want to create a smaller example If it is too large try splitting it and then executing it step by step 6 2 Frequently Asked Questions During installation the following mes
15. outing Interfaces El IP Routing E General El Static Routes Network Address Translatior Y Remote Access Policies 1 Remote Access Logging Selecting a network device for the interface 5 Select the Public interface connected to the Internet and Translate TCP UDP headers options Network Address Translation Properties XI General Address Pool Special Ports 23 Network Address Translation NAT Interface Action view li gt Private interface connected to private network Tree dis Public interface connected to the Internet Routing and Remote Acces Server Status E 3 WIN2003 local This option allows other computers to send and receive data Routing Interfaces through this interface E IP Routing g General a Static Routes B Network Addre g Remote Access Polit 1 Remote Access Log cl Cancel Apply Defining the interface as public 6 Selectthe Special Ports tab and click Add Fill in the Incoming port and Outgoing port fields with value 6515 which is the default port used by E3 to communicate In the Private address field type the server s IP address Installation 18 Network Address Translation Properties Local Are 2 x General Address Pool Special Ports You can map incoming sessions to specific ports and addresses on your private network FTF e Designate the port and ad
16. r and now it does not display images anymore POSSIBLE REASON The picture s file path is incomplete or incorrect Help and Support 24 SOLUTION Create the same directory structure the same path as the original computer 6 3 Technical Support The following sections describe the technical support services available 6 3 1 E mail Headquarters suporte elipse com br USA info elipse software com Taiwan evan elipse com br 6 3 2 Internet Get the latest news and software versions at www elipse com br Search for technical articles and support at kb elipse com br 6 3 3 Telephone Phone support is available weekdays When calling users must have their computer nearby and running E3 Users must also have all available documentation along with the following information e Software version License number Hardware configuration CPU memory network etc Operating system Windows Server 2003 XP etc Error messages if available Name company and telephone or fax number Abrief description about this problem and its circumstances Abrief description about all attempts to solve this problem Please call the following numbers Headquarters 55 51 3346 4699 EUA 1 252 995 6885 Taiwan 4886 7 323 8468 25 Help and Support elipse Headquarters USA Rua 24 de Outubro 353 102 andar 2501 Blue Ridge Road Suite 250 90510 002 Porto Alegre RS Raleigh NC 27607 USA Phone
17. s using an administrator account 1 Open the Start Control Panel menu on Windows Vista SP2 and Windows 7 SP1 or open the Apps Windows System Control Panel item on Initial screen on Windows 8 and Windows 8 1 Click Programs and Features Click Turn Windows features on or off Locate the Internet Information Services item on the list and click E to expand all its sub items Installation 5 Turn Windows features on or off To turn a feature on select its check box To turn a feature off clear its check box A filled box means that only part of the feature is turned on ia d Games 7 j Indexing Service Internet Explorer 9 d Internet Information Services mg Internet Information Services Hostable Web Core Media Features Microsoft NET Framework 3 5 1 Microsoft Message Queue MSMQ Server d d Print and Document Services d d E El Remote Differential Compression RIP Installation of Internet Information Services Select at least the following options and click OK Web Management Tools e IIS Management Console e IIS Management Scripts and Tools e IIS Management Service World Wide Web Services Application Development Features ASP SAPI Extensions SAPI Filters Common Http Features e Static Content Default Document Installation HTTP Redirection Security e Basic Authentication RequestFiltering 6 Softw
18. sage appears The following applications should be closed before continuing the install POSSIBLE REASON Another E3 version is installed and opened while trying to install this new version 23 Help and Support SOLUTION Close the older version first and then continue the installation by clicking Retry During installation the following message appears Files in use Files that need to be updated are in use POSSIBLE REASON An Elipse SCADA version is installed and opened while trying to install Elipse E3 SOLUTION Close Elipse SCADA and continue E3 installation by clicking Retry After installation the following message appears when I try to run the software E3 Studio license not found in this server Do you want to run in demonstration mode POSSIBLE REASON There are two possible reasons a Protection device or detection drivers are not correctly installed b USB port setup is not correct or the port is damaged SOLUTION For each reason try the following a Run HaspDinst exe application with I option This can be done via Run option on Windows Start menu The command line is C Program Files Elipse Software Elipse E3 HASP haspdinst exe I b Test USB port with another known device for example a printer Check setup for port configuration For more information about E3 s Demo mode limitations see topic Limitations of Demonstration Mode in E3 User s Manual I moved the application to another compute
19. sta SP2 Windows 7 SP1 Windows 8 Windows 8 1 Windows Server 2003 SP2 Windows Server 2008 SP2 Windows Server 2008 R2 SP1 Windows Server 2012 or Windows Server 2012 R2 Network interface for E3 Server connection CHAPTER Installation E3 allows two types of installation Full Install or Viewer Install for client stations For more information about limitations of the Demo mode check the topic Limitations of Demonstration Mode in the E3 User s Manual 4 1 Full Install 1 Plug the protection device Hardkey type in the computer s USB port E3 validates licenses based on this device 2 Open the file e3full x86 enu exe and follow the on screen instructions 3 An Installation Complete message appears when installation is finished A program group named Elipse E3 is then created on Windows Start menu NOTES n case of a time limited protection device installation E3 Server shows on Windows Notification Area messages warning how much time remains in days hours and finally minutes until program license expires To install E3 using a Softkey type protection device please contact Elipse Software 4 2 Viewer Install 1 Execute the installation file e3viewer x86 enu exe 2 Follow the on screen instructions and wait for the end of the installation 3 An Installation Complete message appears when installation is successful A program group named Elipse E3 is then created on Windows Start Menu A protection de
20. ty requirements E3 is the result of years of Elipse s research and hard work Its architecture is fully focused on network operation and distributed applications creating a true Client Server system that offers a wide range of features allowing fast application development high communication capability and also ensures system expansion which preserves user investments With E3 users can perform communication with hundreds of data acquisition devices using proprietary drivers and OPC OLE for Process Control Powerful graphical user interfaces can be viewed ona single computer on a local network or via Internet Other features like alarm acknowledgment access to most common databases on the market information exchange among several software programs and components and specific report and formula modules make E3 much more powerful and versatile than any other software program available We appreciate your preference for our products and we wish you success with your new work tool Elipse Software Team 1 Welcome to E3 CHAPTER Package Content Please make sure the following items arein the Elipse E3 s package e Software license Installation Guide Protection device Hardkey type Contact an Elipse Software dealer if any of theseitems is missing Package Content 2 CHAPTER Installers Since version 3 1 installer names have been changed in order to contain information about installer s platform and lang
21. uage The new installer name format is the following nnnn pppp qqq exe Where nnnn is the product name pppp is the platform and qqq is the language code as in the following examples Examples of installer names PRODUCT PLATFORM LANGUAGE EXECUTABLE x86 32 bits Brazilian e3full x86 ptb exe Portuguese enu exe esn exe The available languages for our products are the following Available languages for Elipse products LANGUAGE CODE Brazilian Portuguese pth lt lt a o I i German de Spanish 3 1 E3 Server and E3 Studio To run E3 server or E3 programming environment users must have a computer with the following configuration A2 GHz or faster processor e 4 GB of RAM Video adapter and monitor with 1024x768 resolution 1 GB of hard disk free space does not include space for data files e Windows XP SP3 Windows XP x64 SP2 Windows Vista SP2 Windows 7 SP1 3 Installers Windows 8 Windows 8 1 Windows Server 2003 SP2 Windows Server 2008 SP2 Windows Server 2008 R2 SP1 Windows Server 2012 or Windows Server 2012 R2 USB port Network interface for server or distributed applications 3 2 Viewer To run Viewer client users must have a computer and the following configuration Installers A 2 GHz or faster processor 2 GB of RAM Video adapter and monitor with 800x600 resolution 512 MB of hard disk free space Windows XP SP3 Windows XP x64 SP2 Windows Vi
22. vice is not needed for Viewer installation 4 3 WebViewer WebViewer is a web client that allows viewing and controlling E3 applications in browsers supporting the ActiveX technology such as Internet Explorer Thus itis possible to view and interact with a factory floor process via regular web browsers After the installation a WebViewer works exactly as a Viewer downloading the application To use a WebViewer itis necessary to specify Server configurations according to the procedures explained on the next sections 5 Installation 4 4 Server Configuration In server s computer users must install a web server in order to correctly run WebViewer s control page scripts Any web server can be used as long as it executes ASP Active Server Pages pages The following procedures explain how to install IIS Internet Information Services which is a web server that comes with Windows operating system To install IIS on Windows Server 2003 SP2 and Windows XP SP3 follow these steps 1 2 3 4 5 Open the Start Control Panel menu Click Add or remove programs Click Add or remove Windows component Select the Internet Information Services item on the list and click Next Software installation then starts to install IIS users must have a Windows Install CD Wait for the end of the process to perform the necessary settings To install IIS on Windows Vista SP2 Windows 7 SP1 Windows 8 and Windows 8 1 follow these step
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