KeyShot and RackShot Users Manual
Contents
1. Configuring the KeyShot or RackShot This involves setting the IP address and optionally TCP port 2 Installing and configuring the driver This involves setting the Windows driver to associate a COM port with the IP address and TCP port of your controller Note Before configuring your JLCooper Ethernet based controller you will need a unique IP address for each controller you wish to use Your network administrator can supply this to you Install the Lantronix XPort Installer and Redirector utility This 1s located on the Install CD or can be downloaded from http jlcooper com pages downloads html 10 1 Launch the XPort Installer 2 Click on Search to look for your Ethernet Controller a Lantronix XPort Installer 3 2 File Edit View Action Device Help jJ 9 OSS Search amp ssgnlP Ping Update Upgrade Telnet Web Type Mame Group IP Address Hardware Address Status 192 166 254 765 00 20 44 87 06 D5 Online Domain Mame Mail Server 0 0 0 0 Recipients Collection Triggers Collection Unit Hame Host List Collection Ret Counter 3 Retry Timeout 50 Comment Group Mame Gateway 192 168 254 254 Subnet 255 255 211 I Fin 1 IN1 Pin 2 IN Fin 3 IN3 User ILI Activelor Ports Collection Name An optional name for identifying the device This field is nat stored on 3 Click Assign IP address 1 4 Select the XPort item that corresponds to the hardware or MAC address of2. D Sub connector The interface can be configured to connect to either a deck or a host Five jumpers on the interface card configure the pinout All five jumpers must be places in either the Computer or To Machine position The port 15 set to communicate at 38400 bits sec start bit 8 data bits 1 stop bit and odd parity MCS RS422 Interface Pinout 5 To Computer Machine Groune 4 Ground L6 crema Ground 9 Note These signals are at the RS 422 Interface card KeyShot Series RS 232 Interface Card The RS 232 Interface 1s intended for operation with a host computer It provides the advantages of a standard interface which 15 found on many computers The RS 232 Interface has a male D Sub connector The port 15 configured to communicate at start bit 8 data bits 1 stop bit and odd parity The port is set to communicate at 38400 bits sec 1 start bit 8 data bits 1 stop bit and odd parity MCS RS232 Interface Pinout 2 rem 3 Ree Ps Ground 6 or 8 Note These signals are at the RS 232 Interface card These pins are not used by the card and are connected together for ports that require handshake KeyShot Series USB Interface Card The USB Interface is intended for operation with a host computer It provides the advantages of a standard interface which is found on most modern computers The USB Interface has a female USB B type connector and u
3. Pin 2 IN Pin 3 IN3 User 10 Activel ow Collection Ports The erial port settings for the device 13 9 Click on Ports then click on E Port Collection Editor Members Port 1 Properties Ie E 5 Accept Passive C Yes Local Port 10001 Password Require False El Baud Rate _ 36400 Data Bits 4 Flow Control Hone Parity Odd Shop Bits 1 El Datagram blode False Accept Passive Connection Whether ar nat incoming network connections are accepted for this part Cancel Help 10 Confirm the settings Local Port 10001 Baud Rate 38400 Data bits 8 Flow control None Parity Odd Stop bits 1 Note The Local Port can be any 16 bit nonzero integer This same port number MUST match the port number you specify in the Redirector below 11 Click OK then click Update to save the changes in the Ethernet Controller 14 12 Launch the Lantronix Redirector Configuration Port Configuration Advanced Redirect TENE Move Up Com Setup Move Down Silent Mode Add IPs Add IP Port Settings Remove Shatus Idle 0 Disconnect Help 13 Assign a COM port to the Ethernet Controller 14 Click on the Com Setup button o Port Setup Redirected Parts a E 4 Cancel OK p NE NE NE M NEU NS NS Ee u m E 15 Select the COM port you want your Ethernet controller to appear as Ports that are already used by other devices are gr
4. you to control video audio and show control applications in an intuitive manner No longer do you have to use a mouse and keyboard to cue clips you can now use a tactile interface with graphic buttons in a compact size The KeyShot and RackShot are identical products in different chassis The KeyShot 15 housed in a compact desktop style package that 1s intended to fit behind a computer keyboard The power and interface connectors are located on the right side to allow the unit to sit flat against a wall or monitor The RackShot 15 housed in a 1U high rack mount enclosure The KeyShot and RackShot have numerous interface options Each has a slot to accommodate the smaller MCS Interface Cards These are available 1n RS 232 RS 422 USB Ethernet Unpacking When you receive your KeyShot or RackShot you should receive the following items KeyShot or RackShot e This Users Manual Power supply appropriate for your location If you have also purchased any optional MCS Interface cards with the KeyShot or RackShot the card may be preinstalled Please take a moment to register your product at http www jlcooper com This will allow us to notify you of important updates and changes to software or features Setup An interface card which communicates with the host or a controlled device VTR switcher etc must be installed To install the interface card 1 Unplug the power cable from the unit Remove 2 screws attach
5. 6 254 765 10007 Successfully redirected to service 192 166 254 765 10001 Cancel Additionally the status box in the Redirector window look like Status Connected ta 132 158 254 155 106001 over IP If the attempt was not successful the following dialog box will appear Com Port Redirector Failed ta connect to any service Cancel Lastly the following dialog box will appear when the COM port 1s closed Com Port Redirector Disconnected Closing connection to 132 158 254 1 B5 10007 on COMMS Cancel Note These dialog boxes can be disabled by placing a check in the Silent Mode box in the Redirector main window 18 Power The KeyShot and RackShot requires a 5 volt DC supply capable of delivering at least 1 amp The unit comes with a power supply appropriate for the country in which the unit was sold If you need a power supply specific to your location please contact your local distributor or JLCooper Electronics Location JL Cooper Part Number North America 561027 561027 Table 2 JLCooper approved Power Supplies Warning Using a power supply other than the units specified in the above table can result in damage to the KeyShot and or other equipment which is not covered by the JLCooper Factory Warranty Troubleshooting If for some reason the KeyShot or RackShot does not give you the expected results take a moment to do some investigating The most important concept 15 that yo
6. KeyShot and RackShot Tactile Graphic Control Surfaces Users Manual aJ CCOPA ELECTRONICS KeyShot RackShot MCS QuickShot MCS ClipShot MCS 3800 MCS 3400 and MCS 3000 are trademarks of JLCooper Electronics All other brand names are the property of their respective owners KeyShot and RackShot User s Manual Preliminary Edition October 21 2004 Part Number 932096 02004 JLCooper Electronics 142 Arena Street El Segundo CA 90245 USA 310 322 9990 310 335 0110 www jlcooper com 2 Table of Contents IntrodUuctlOl ooo 4 Unpackiin9 E HE HILDA 5 5 PTS CAN AGON aaaea 6 Conneeling te ROV SO cu se RUE ea dis poc ces Controller Modes of Operation eee e eee eee eene 7 Using as a Host Controller eee e rece ee eee eere eene 7 Technical Reference nee 8 KeyShot Series RS 422 Interface 8 KeyShot Series RS 232 Interface Card 9 KeyShot Series USB Interface Card sess 9 KeyShot Series Ethernet Interface Card 10 LONDI ESTOON NO Maca 19 COTO GG SOOO 20 Introduction Thank you for purchasing the KeyShot or RackShot These two products allow
7. LE FOR DAMAGES OR LOSS RESULTING FROM THE NEGLIGENT OR INTENTIONAL ACTS OF THE SHIPPER OR HIS CONTRACT AFFILIATES THE CUSTOMER SHOULD CONTACT THE SHIPPER FOR PROPER CLAIMS PROCEDURES IN THE EVENT OF DAMAGE OR LOSS RESULTING FROM SHIPMENT THIS WARRANTY SHALL BE GOVERENED BY THE LAWS OF THE STATE OF CALIFORNIA 2
8. ayed out Click OK 16 Click Add IP Service Setup Host 1 J2 158 254 155 TCFPart oc Cancel Help 17 Enter the IP address and TCP port of your Ethernet controller This is the Local Port you entered in the XPort Installer or Device Installer If you configured a different port number in the XPort Installer or Device Installer application enter that number in the TCPPort box Click OK BEE Port Configuration Advanced Redirect LCUMS To Move Up IP 192 768 254 765 10001 Com Setup Move Down Silent Mode Port Settings Status Idle O Disconnect Help Save Close This main window will now have an entry in the Port Configuration window 18 Click on Port Settings Check the Raw Mode box Click OK Click Save in the main window Port Settings Timeout Reconnect m Server Heconnect No Net Close Inband Listen Iw Flaw Made zl f 7 al Connection Timeout Your Ethernet controller is now configured to appear as a COM port You can verify this by selecting the COM port associated with your Ethernet Controller A dialog box will appear to let you know that the driver is attempting to establish a connection with the Ethernet Controller Com Port Redirector Attempting to connect to service 132 168 454 165 70007 Cancel If a connection can be made the following dialog box will appear 17 Com Port Redirector Attempting to connect to service 192 16
9. ing the blank plate to the side of the unit 3 Slide Interface Card into unit 4 Replace 2 screws that secure card to unit Installation Connecting the KeyShot Connecting the KeyShot 15 straightforward If you are using RS 422 to connect to your Odetics compatible decks or video servers install the RS 422 interface into the interface slot Make sure that the jumpers on the RS 422 interface are set to Machine If you are using RS 232 to connect to a host computer use a standard straight through female to female 9 pin D Sub cable Do not use a null modem cable Configure your host serial port to communicate at 38400 bits sec 8 data bits odd parity and one stop bit If you are using USB to connect to a host computer use a standard USB A B cable A driver 15 available which maps the KeyShot or RackShot to a serial port in Windows 95 98 Me 2000 and Consult your application documentation for more details to on how configure your KeyShot or RackShot for your application The drivers can be downloaded from http www jlcooper com pages downloads html If you are using Ethernet to connect to a host computer use a standard Ethernet cable A driver 15 available which maps the KeyShot or RackShot to a serial port in Windows 95 98 Me 2000 and XP Consult your application documentation for more details to on how configure your KeyShot or RackShot for your application The drivers can be downloaded from http www jlc
10. ooper com pages downloads html Controller Modes of Operation The KeyShot and RackShot can operate either as a generic controller or as an Odetics controller As a generic controller the KeyShot and RackShot connect to a host computer which acts on button presses and sends feedback to the KeyShot or RackShot in the form of text or graphics on the 10 LCD buttons As an Odetics controller the KeyShot or RackShot can control a VTR audio deck video server that supports the Sony 9 pin P2 or Odetics protocol In the Odetics mode an KeyShot Series RS 422 Interface Card must be installed To switch between the two modes of operation press SHIFT and F4 simultaneously Turn the knob to scroll between the different modes When the desired mode 15 displayed press SHIFT to select that mode The mode change occurs immediately Using as a Host Controller since the functionality of the KeyShot or RackShot 15 defined by the host application please refer to your host applications documentation for details on how to use the KeyShot or RackShot with your application Technical Reference Connections KeyShot Series RS 422 Interface Card The RS 422 Interface is intended for operation with a VTR controller or a host computer It provides the advantages of RS 422 which allows for long cable runs With low loss low capacitance cable the RS 422 Interface Card can accommodate cable runs up to 1 km The RS 422 Interface has a female 9 pin
11. ry depending upon many factors including the repeatability of the customer s reported complaint the availability of parts required for repair the availability of related products needed to evaluate the product if necessary Priority services are available at additional cost These should be discussed with the service technician at the time the return authorization is issued This warranty provides only the benefits specified and does not cover defects or repairs needed as result of acts beyond the control of JL Cooper including but not limited to abuse damage by accident negligence damage from using incorrect power supply modification alteration improper use unauthorized servicing tampering or failure to operate in accordance with the procedures outlined in the owner s manual nor for natural or man made events such as but not limited to flooding lightning tornadoes earthquake fire civil unrest war terrorism etc THE DURATION OF ANY OTHER WARRANTIES WHETHER IMPLIED OR EXPRESS INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTY OF MERCHANTABILITY IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY HEREIN JLCOOPER HEREBY EXCLUDES INCIDENTAL AND CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO LOSS OF TIME INCONVENIENCE DELAY IN PERFORMANCE OF THIS WARRANTY THE LOSS OF USE OF THE PRODUCT OR COMMERCIAL LOSS AND FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANT ABILITY APPLICABLE TO THIS PRODUCT JLCOOPER SHALL NOT BE LIAB
12. ses the USB v1 1 protocol For Windows computers there 15 a driver that allows the device with this interface card to appear as a com port This driver can be downloaded from the JLCooper support web site http www jlcooper com pages downloads html With the driver the virtual com port is configured to communicate at 38400 bits sec 1 start bit 8 data bits 1 stop bit and no parity KeyShot Series Ethernet Interface Card The Ethernet Interface 1s intended for operation with a host computer It provides the advantages of a standard interface long cable runs use over private public wired wireless networks the ability of being shared among computers and the ability to work with any platform that supports TCP IP To use the Ethernet Interface the software application MUST be written to specifically support the Ethernet Interface Consult your software s users documentation for details on how to configure the software to operate with the KeyShot or RackShot To configure the KeyShot or RackShot Ethernet settings an Ethernet Interface card must be installed You can verify this by visually checking the slot for the presence of an Ethernet card To set the IP address use the provided Lantronix XPort Installer and Redirector utility Note Do not use this driver concurrently with the USB Virtual COM Port or any other device that uses a virtual COM port There are two basic steps to setup the controller to communicate with the host 1
13. u have your KeyShot or RackShot connected properly as outlined in nstallation and Use Take a moment to double check your setup A common problem is forgetting to turn the power switch on or turning the unit on after the software application has launched In addition the JLCooper website www jlcooper com will contain up to date information on drivers applications and troubleshooting If all else fails you can contact the JLCooper Service Department at service jlcooper com 19 Care and Service If properly cared for your KeyShot or RackShot should provide years of troublefree performance While the KeyShot and RackShot are built in rugged metal enclosures please avoid dropping the KeyShot or RackShot Clean with a soft damp cloth Do not allow liquids dust or other foreign matter to get inside the unit There are no user serviceable parts in the KeyShot or RackShot Please refer to the JL Cooper Electronics Limited Factory Warranty on the following page for detailed warranty and service information 20 JLCooper Electronics Limited Factory Warranty JLCooper Electronics JLCooper warrants this product to be free of defects in materials or workmanship for a period of 12 months from the date of purchase This warranty is non transferable and the benefits apply only to the original owner Proof of purchase in the form of an itemized sales receipt 15 required for warranty coverage To receive service under this warrant
14. y customers in the United States should contact the JLCooper factory at 310 322 9990 and talk to a service technician If necessary a Return Authorization number may be issued For our customers outside the United States it is recommended that you first contact your Dealer or Distributor since they may offer their own service or support policy If local support is not obtainable please send a FAX to JLCooper s Service Department at 1 310 335 0110 with a detailed description of the service required Upon issuance of return authorization the product should be packed in the original shipping materials and shipped prepaid and insured to Service Department JLCooper Electronics 142 Arena Street El Segundo CA 90245 Please include the following copy of the sales receipt your name and address no P O Boxes please a brief description of the problem and any other related items discussed with the service department and considered necessary to evaluate the product or effect a repair The return authorization number must be clearly written on the outside of the package JL Cooper will at its option without charge for parts or labor either repair or replace the defective part s or unit Shipping costs are not covered by this warranty JLCooper s normal repair turn around time at the factory 15 approximately 15 business days from receipt of product to shipping Your actual turn around time will include return shipping Actual turn around time will va
15. your JLCooper Ethernet Controller and click on Assign IP The hardware or MAC can be found on the Ethernet card T Assign IP Address Hardware Address e g O0 20 44 1 4 01 18 Cancel IP Address to assign decimal dot notation 5 Enter the IP address you want assigned to your Ethernet Controller and click OK In this example we are using 192 168 254 165 however you can use any address Lantronix XPort Installer 3 2 File Edit view Action Help Pe Search AssignIP Ping Type Mame Group IP Address Hardware Address Status IE Network Interface 0 Realtek RTL8139 810x L Waiting for reboot 6 Your device will disappear momentarily from the XPort Installer window and reappear During this time the status bar in the bottom left corner of the window will display Waiting for reboot 12 7 Set Port Configuration 8 Select the XPort item that corresponds to the hardware address of your JL Cooper Ethernet Controller 8 Lantronix XPort Installer 3 2 File Edit View Action Device Help gt Search Assign IP Ping Update Upgrade Telnet Web Type Mame Group IP Address Hardware Address Status Se Port 192 166 254 765 00 20 44 87 068 D5 Online Domain Mame Mail Server 0 0 0 0 Recipients Collection Triggers Collection Unit Hame Host List Collection Retry Counter 3 Retry Timeout 50 Comment Group Mame Gateway 192 168 254 254 Subnet 255 255 211 I Pin 1 IN1
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