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C6413-90009

1. cece ccc ee cece eee eee 58 Cleaning the Inkjet Print Cartridges 0 c ccc e eee ee eee ee ees 58 Damage Resulting from Refilling the Inkjet Print Cartridges 62 Getting Help When Things Go Wrong Finding the HP DeskJet Toolbox se cce cece seer eee e eee eee 63 About the HP DeskJet Toolbox ccc cece cece eee eee e eee eeee 64 Basic Troubleshooting 24 c77cieacseieeses snes deedatedeiseddenbens 65 Cleaning a Paper Jami ossse sicie ssinicecnieasisirensiosiiasa seunes 69 AP Customer Cale lt c 2utyeauth coeneicddrwenetuhebyenmuanai deuce aS 70 Extended Warranty Options sssssssesesrresrrerrerrerrrerrree 72 More About Your Printer and Supplies Maintaining Your Printer csxccduvennnnadew te nadwce biavnieewa evi 73 Increasing Printer Performance cceeeeeee eect ee eeeeeees 73 Minimum Printing Margins sinciiddranindraveronntdnenneas sna namerntesy 74 Supplies and Accessories iancvniasvicewrdndnnnninean sade 75 Ordering Information 4 isisanxweiarniwniawnndane ada dada peoeaenien 77 Specifications esesesoesossosssssossscsseseeseso 79 Checking Your Computer Settings 82 Frequently Asked Questions About USB 86 Using Your HP DeskJet 895C Series Printer on a Network 88 Printing from DOS Applications 0006 91 Legal Information o4 0005 sacceuseieseenoeresseveenes 101 ET ee ee ee eee ee re ee 103 Introduction
2. Printer User s Guides Paper Be sure to check the HP Web site first for HP Bright White InkJet Paper all your documentation needs Most HP printer documentation is available in PDF format for viewing and printing from 210 x 297 mm A4 500 sheets C1825A 210 x 297 mm A4 200 sheets C5977A Adobe Acrobat at http www hp com ARAE A U S letter 500 sheets C1824A The following lists the available Printer User s Guides for Windows HP Premium Inkjet Paper Arabic C6411 90104 210 x 297 mm A4 200 sheets 51634Z Czech C6411 90105 U S letter 200 sheets 51634Y Danish C6411 90106 Dutch C6AII 90107 HP Premium Brochure and Flyer Paper English C6413 90009 U S letter 50 sheets C6955A Finnish C6411 90108 French C6413 90002 HP Photo Paper German C6411 90109 Greek C6411 90110 Asian A4 20 sheets C6765A Hebrew C64II 9011 European A4 20 sheets C1847A Hungarian C6411 90112 U S letter 20 sheets C1846A Italian C6411 90113 Japanese C64I1 90039 HP Premium Photo Paper Korean 6413 90003 Asian A4 15 sheets C6043A Norwegian C6411 90114 European A4 15 sheets C6040A Polish C6411 90115 U S letter 15 sheets C6039A Portuguese C6413 90004 Russian C6411 90116 HP Premium Inkjet Transparency Film Simplified Chinese C6413 90005 Spanish C6413 90006 210 x 297 mm A4 20 sheets C3832A Swedish C6411 90117 210 x 297 mm A4 50 sheets C3535A Thai C6413 90007 U S letter 20 sheets C3828A Traditional Chinese C6413 90008 U S letter 50 she
3. Make sure all the paper in the stack is the same size and type Tap the stack on a flat surface to even it up 3 Put the paper into the IN tray print side down You can insert up to 10 mm or 3 8 inch at a time 4 Push the paper toward the back of the paper tray until it stops a 3 kr o N v 2 O fsa N D 5 Slide both paper adjusters to fit snug against the paper s edges make sure the paper lies flat in the tray and that the paper fits under the tab of the paper length adjuster 6 Slide the IN tray all the way back in IF it is up flip the OUT tray back down 6410008 Print Side Down Most paper prints better on one side than on the other This is especially true for coated or specially treated paper The print side is usually indicated on the paper package Be sure you insert the paper into the IN tray of the printer with the print side down For More Information Go to Printing Cards on page 46 for information on how to load small sized paper Go to Printing Banners on page 51 for information on how to print on banner paper Go to How to Print on Different Paper Sizes on page 35 for information on using papers of different sizes Setting Up Your Printer with a USB Cable USB Step 5 Insert Printer Software CD in the Computer Note Make sure the host computer is operational meets the minimum system requirements as given on page 82 and that its USB port is enabled a
4. 882C 832C 830C 815C require Black HP 51645 Series 23 Tri Color HP C1823 Series 810C 812C require i5 Black HP No 15 equivalent to C6615A 23 Tri Color HP No 23 equivalent to C1823 Series Keep new and used inkjet print cartridges out of the reach of children 56 Using and Caring for Your Inkjet Print Cartridges Storing Inkjet Print Cartridges To maintain excellent print quality from your inkjet print cartridges Keep all inkjet print cartridges in their sealed packages at room temperature 60 78 degrees F or 15 6 26 6 degrees C until you are ready to use them Keep the inkjet print cartridges in their cradles at all times to keep them from drying out or becoming clogged Do not unplug the printer before printing is complete and the inkjet print cartridge cradles have returned to their home position on the right side of the printer doing so can dry out the inkjet print cartridges Turn off the printer and allow the inkjet print cartridges to return to the right side of the printer for proper capping of the nozzles before unplugging the power cord or turning off any attached power strip The printer does not work with only one inkjet print cartridge installed IF one of the inkjet print cartridges runs out of ink leave the empty inkjet print cartridge in the cradle until you can replace it 57 Using and Caring for Your Inkjet Print Cartridges Aligning the Inkjet Print Cartridges You must use t
5. Type the Letter of the computer s CD ROM player usually D or E followed by setup exe then click OK Note fyou don t know which drive letter is for your CD ROM player open Windows Explorer or File Manager and look for the letter next to the CD ROM icon When the opening screen appears click Install HP DeskJet 8xxC Series Printer Software Your printer model number will be on the install button When the HP License Agreement box appears read the agreement and click Accept Do one of the following If the printer is turned on and is connected to the computer with the parallel printer cable the setup program automatically detects the printer and the port to which it is connected Just follow the instructions on the screen Then proceed to step 5 If the printer is turned off or if the connection to the computer has not yet been made with the parallel printer cable the setup program asks you to specify which port to use for the printer Select an LPT type port the default setting of LPT1 is appropriate for most computers Click Next and proceed to step 5 Setting Up Your Printer with a Parallel Printer Cable 5 Follow the instructions on the screen IF something goes wrong go to IF You have Problems Installing on page 23 a 5 hed D Ta v 3 E 1S Yo T i a 6 When prompted restart Windows Note You must restart Windows before the printer software can run 7 Continue
6. Using Your HP DeskJet 895C Series Printer on a Network Network Connect In this configuration the printer L L connects to the network via direct attachment to an external print server such as an HP JetDirect 150X 170X 300X 500X EX Plus or EX Plus3 External Print Servers Go to Supplies and Accessories on page 75 for information on ordering an HP JetDirect External Print Server This configuration provides increased performance location flexibility and better printer status information than does the locally shared configuration Printing Across a Network Whether the printer is locally connected or network connected you need to install the HP DeskJet 895C printer software on each computer that will print documents to the HP DeskJet 895C printer Setting Up Your Printer on a Network Use the detailed instructions provided in the HP DeskJet Toolbox to configure your network printer HP DeskJet 895C Toolbox Troubleshooting Networking Printer Services To access the online network Learn How To instructions iF leh the button next to the item you wish to leam more in about 1 Double click the HP DeskJet Toolbox icon on the taskbar Support Network Configurations Installation Procedures for Windows 95 98 Installation Procedures for Windows NT 4 0 2 Select the Networki ng tab Installation Procedures for Windows 3 1 Installation Procedures for Windows
7. on page 26 2 Slide both of the paper adjusters out Make sure the IN tray is empty Flip up the OUT tray for a better view of the IN tray 6410006 3 Puta stack of up to 15 envelopes in the printer as shown below IF you re using thick envelopes you might need to reduce the number 4 Slide the paper adjusters so that they fit snugly against the edges of the envelope 43 Creative Printing About Small Envelopes IF you re printing on small envelopes such as A2 or C6 you ll need to push the small Small slider in until it fits snugly Slider against the edge of the envelopes 5 Push the IN tray back in and flip the OUT tray down 6 Print the envelopes After you are done printing 1 Change the Paper Size in the Setup tab of the HP print settings box back to whatever paper size you ll be printing on next 2 Remove any remaining envelopes from the IN tray and replace them with whatever paper you ll be printing on next What if the printer won t pick up the envelope IF you re printing a single envelope using the single envelope slot you might not have pushed the envelope far enough into the printer If you re printing a stack of envelopes you might have included too many in the stack Reduce the number and print again 44 Creative Printing Printing Labels You can use your HP DeskJet printer to print sheets of labels Use only A4 or U S Letter sized sheets of labels It s part
8. this method when your computer is running either Windows 95 Windows 98 Windows NT 4 0 or Windows 3 1x Parallel Printer Cable Setup e cece eee eeee page 2 Universal Serial Bus USB Cable This method is only supported if you are running Windows 98 on your computer USB Printer Cable Setup 2 scse0ss0eeaenrsaeseeess page 12 The printer cable is not supplied with the printer You must purchase the printer cable separately Go to page 75 for information on ordering either a parallel printer cable or a USB cable a 5 heed D 7 v D G oO _ T i a Setting Up Your Printer with a Parallel Printer Cable Setting Up Your Printer with a Parallel Printer Cable Note fyou are using a USB cable for communications between your printer and your computer go to page 12 Step 1 Unpack Your Printer 1 Remove the packing material and the packing tape from the outside of the printer 2 Open the top cover Remove both pieces of plastic packing material from the inside of the printer 3 Close the top cover Setting Up Your Printer with a Parallel Printer Cable Step 2 Connect Parallel Cable You ll need to buy a printer cable that supports bi directional communication IEEE 1284 compliant such as HP part number C2950A 1 Make sure both the printer and the computer are turned off 2 Lift open the cable access door on the back of the printer 3 Plug the end of th
9. 5 kg 12 lbs excluding power supply and pens Operating Environment Maximum operating temperature 5 to 40 degrees C 41 to 104 degrees F Humidity 15 to 80 RH noncondensing Recommended operating conditions for best print quality 15 to 35 degrees C or 59 to 95 degrees F 20 to 80 RH noncondensing Storage temperature 10 to 60 degrees C 40 to 140 degrees F Power Consumption 5 watts maximum when off 5 watts maximum nonprinting 20 30 watts average when printing Power Requirements Power Adapter universal input 100 to 240 VAC 410 50 to 60 Hz 3 Hz Input Voltage Input Frequency Automatically accommodates the world wide range of AC line voltages and frequencies There is no on off switch on the power adapter Declared noise emissions in accordance with ISO 9296 Sound power level LWAd 1B 10dB 5 5 B in Normal mode Sound pressure level LpAm bystander positions 42 dB in Normal mode Specifications Media Weight Paper Envelopes Cards Banner Paper Media Handling Sheets Banners Envelopes Cards Transparencies Labels OUT tray capacity 60 to 200 gsm 16 to 110 lb index 75 to 90 gsm 20 to 24 lb 110 to 200 gsm 0 3 mm max thickness 110 lb index max 0 012 in max thickness 75 gsm 20 lb up to 100 sheets up to 20 sheets up to 15 envelopes up to 30 cards up to 25 sheets up to 20 sheets of paper labels Use only U S letter sized or A4 sized she
10. Banner for connected pages Show your finished work at its best Click Bestto produce the highest print HP DeskJet 895C Series Printer Setup Features Color Services l r Print Quality A a F EconoFast Best N Normal r Paper Size Letter 8 5 x 11 in 4 r Paper Type Plain Paper Select Paper Type V X CutSheet Banner quality with the richest colors To produce optimal results this mode places more ink on the paper and may take slightly longer to print Best is recommended for photographs printed on photo paper Click Normal for most printing This mode uses an average amount of ink to produce high quality results in a short amount of time Normal is recommended for printing photographs on plain inkjet paper for printing on transparencies and for multi purpose color printing Click Econofast to print drafts quickly and with the least amount of ink EconoFastis recommended for printing test pages and proofing drafts Because this mode uses Less ink the printout is of lesser quality than when using Normal or Best mode 27 28 Using Your Printer Software Features Tab Save money and trees Print on both sides of the paper Enlarge your image Print a poster Note Poster Printing is not available for the HP DeskJet 81xC or 83xC Series printers Save paper Print multiple pages per sheet Note Pages Per Sheet is not avai
11. Cable Also be sure that you selected an LPT type port when you installed the printer software 65 Getting Help When Things Go Wrong What if a blank page came out of the printer Tape Make sure you ve removed the protective pieces of tape on the inkjet print cartridges Default printer Make sure you ve selected the HP DeskJet printer as the default printer To check your default printer click the Troubleshooting tab in the HP DeskJet Toolbox and then click A blank page came out Under Wrong printer selected click to open the Printers folder and follow the on screen instructions for setting a default printer Ink You might have run out of ink Replace the inkjet print cartridges as described on page 55 Faxes IF you ve received an electronic fax at your computer and the printer prints a blank page when you try to print the fax try saving the fax in a graphic format such as TIF Then place it in a word processing document and print from there Alternatively see the online troubleshooting in the HP DeskJet Toolbox for the solution What if text or graphics are in the wrong place Paper orientation If the printing is positioned incorrectly on the page make sure you ve selected the correct orientation Portrait or Landscape on the Features tab of the HP print settings box Alignment If the tri color ink and black ink don t line up on the printed page you might need to align the inkjet print cartridges
12. Congratulations on the Purchase of Your HP DeskJet 895C 880C 830C or 810C Series Printer Here s what comes in the box IF something is missing talk to your HP dealer or call HP Customer Care See HP Customer Care on page 70 for the appropriate telephone number Printer Documents about your Power adapter Power cord a hi gt l lt nS iS Black inkjet Tri color inkjet Printer softwar seem print cartridge print cartridge CD and or diskettes i Note You ll need to buy a printer cable such as the HP IEEE 1284 Compliant D Parallel Interface Cable bi directional See page 75 for ordering information To use the Universal Serial Bus USB port on your printer your computer must be using Windows 98 See Frequently Asked Questions About USB Universal Serial Bus on page 86 If your computer does not have a CD ROM drive and if diskettes were not included with your printer see page 70 for information on getting printer software For information on printing across a network with the HP DeskJet 895C Series printer see Using Your HP DeskJet 895C Series Printer on a Network on _ page 88 J Introduction Special Features of Your HP Inkjet Printer Your new HP DeskJet printer is equipped with special features that improve print quality giving you a competitive edge Discover laser like quality text and brilliant photo quality color that make documents more powerful and presentations more
13. FOR A PARTICULAR PURPOSE C Limitations of Liability 1 To the extent allowed by local law the remedies provided in this Warranty Statement are the customer s sole and exclusive remedies 2 TO THE EXTENT ALLOWED BY LOCAL LAW EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER BASED ON CONTRACT TORT OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES D Local Law 1 This Warranty Statement gives the customer specific legal rights The customer may also have other rights which vary from state to state in the United States from province to province in Canada and from country to country elsewhere in the world 2 To the extent that this Warranty Statement is inconsistent with Local law this Warranty Statement shall be deemed modified to be consistent with such local law Under such Local law certain disclaimers and limitations of this Warranty Statement may not apply to the customer For example some states in the United States as well as some governments outside the United States including provinces in Canada may a Preclude the disclaimers and limitations in this War ranty Statement from Limiting the statutory rights of a consumer e g the United Kingdom b Otherwise restrict the ability of a manufacturer to enforce such d
14. HP print settings box click the Features tab Select Flip Horizontal Flip up the OUT tray for a better view of the IN tray Put the transparencies in your printer with the rough side down and the adhesive strip toward the printer You can peel off the adhesive strip after printing Slide in the paper adjusters just as you would for plain paper Push the IN tray back in and flip the OUT tray down 6410038 Print the transparency Creative Printing 7 Be patient when printing on HP Premium Inkjet Transparency Film or if printing on HP Premium Inkjet Rapid Dry Transparencies in Best mode Because the printer uses more ink lays the colors down more slowly and allows for a longer drying time between sheets transparencies take a while to print After you are done printing 1 Change the Paper Type in the Setup tab of the HP print settings box back to Plain Paper or to whatever is appropriate for what you ll be printing next 2 In the Features tab of the HP print settings box click to clear Flip Horizontal 3 Remove any remaining transparencies from the IN tray and replace them with whatever paper you ll print on next What if the ink never dries or there are cracks in the solid blocks of color You might have printed on the wrong side of the transparency Make sure to put it into the printer rough side down You might be trying to print on a transparency that wasn t meant for an inkjet printer What if t
15. License Agreement box appears read the agreement and click Accept Do one of the following If the printer is turned on and connected to the computer with the parallel printer cable the setup program automatically detects the printer and the port to which it is connected Just follow the instructions on the screen Then proceed to step 7 If the printer is turned off or if the connection to the computer has not yet been made with the parallel printer cable the setup program asks you to specify which port to use for the printer Select an LPT type port the default setting of LPT1 is appropriate for most computers Click Next and proceed to step 7 Follow the instructions on the screen If something goes wrong go to IF You have Problems Installing on page 23 When prompted restart Windows Note You must restart Windows before the printer software can run 9 Continue to follow the instructions on the screen 10 When the Communication Test box appears click Test Printer Communication TI Then do one of the following If the print test is successful go directly to step 11 If the test is unsuccessful click Troubleshoot and try to correct this problem IF you cannot correct this problem click OK For more information about printer communications go to Communications Test and Two way Communications Parallel Cable on page 24 Note The HP DeskJet 8xxC Series printer is automatically set as the defaul
16. Sizes 6 12 24 6 12 24 6 12 24 6 12 24 Point Sizes 12 10 24 8 5 Pitches 5 10 16 67 20 5 10 20 6 12 24 6 12 24 Pitches 5 10 16 67 20 5 10 20 6 12 24 6 12 24 Pitches 10 12 Legal Information Regulatory Notices This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Pursuant to Part 15 21 of the FCC Rules any changes or modifications to this equipment not expressly approved by Hewlett Packard Company may cause harmful interference and void your authority to operate this equipment Use of a shielded data cable is required to comply with the Class B limits of Part 15 of the FCC Rules For further information contact Hewlett Packard Company Manager of Corporate Product Regulations 3000 Hanover Street Palo Alto Ca 94304 415 857 1501 NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions can cause harmful in
17. The HP DeskJet printers support the following character sets United Kingdom ISO 4 German ISO 21 French ISO 69 Italian ISO 15 Danish Norwegian ISO 60 Swedish ISO 11 Spanish ISO 17 ASCII ISO 6 Legal PC 8 Roman 8 PC 850 PC 8 Danish Norwegian ECMA 94 Latin 1 ISO 8859 1 PC 852 Latin 2 ISO 8859 2 Latin 5 ISO 8859 9 PC 8 Turkish DOS Reference Lines of Text Per Page Line spacing is the vertical distance between printed lines on the page The default line spacing for HP DeskJet printers is six printed vertical lines per inch Lpi When printing a partial page without sending a form feed command the Resume K light blinks Press the Resume R button to finish printing The page ejects automatically Printing from DOS Applications Number of Lines Characters in Landscape Orientation Lines Per Page Characters Per Line 6 lpi 8 lpi 10 cpi 16 67 cpi 20 cpi U S letter 45 48 60 64 103 172 206 European A4 45 48 60 63 110 183 220 U S legal 45 48 60 64 133 222 266 Printer Commands and Control Codes You can use printer commands and control codes to control the selection of character sets and other aspects of your printer Refer to your software program manual for specific information on how to send commands to your printer Internal Printer Fonts Internal fonts are bitmapped or scalable fonts that are stored in the printer The following bitmapped internal fonts are sup
18. a card size in the Paper Size box Go to Finding the HP Print Settings Box on page 26 2 If printing greeting cards click the Select Paper Type button then select Specialty Papers and the appropriate selection either HP Greeting Card Paper or HP Glossy Greeting Card Paper 3 Slide out the IN tray slide out the paper adjusters and flip up the OUT tray 4 Place a stack of up to 30 cards 6 mm or 1 4 inch in the tray Make sure the orientation of the cards matches the orientation you ve selected in your software program 5 Slide the paper adjusters in so that they fit snugly against the cards Slide the paper width adjuster to the right so that it holds the card stack snugly against the right edge of the IN tray IF the cards are too small to be held securely by the paper length adjuster push the small slider until it fits snugly against the edge of the stack 6 Push in the IN tray and flip down the OUT tray 7 Print the cards Creative Printing After you are done printing 1 Change the Paper Size in the Setup tab of the HP print settings box to whatever paper size you ll be printing on next 2 Remove any remaining cards from the IN tray and replace them with whatever paper you ll print on next What if you want your cards to print sideways Make sure the orientation of the page is Landscape in your software program The software program user s guide will tell you how Printing Non standard Size C
19. cartridges 57 stuck paper See paper jams supplies phone numbers for ordering 77 supported character sets 96 switch banner 51 symbol sets 98 symbols and characters 96 98 system requirements 82 T Tablet option 36 37 tape on inkjet print cartridges 5 14 taskbar Windows 63 technical specifications 79 technical support 70 telephone numbers for ordering parts 77 temperature range for cartridges 57 test page printing 22 testing printer cable 68 textured paper 30 32 top cover 5 14 part number 75 purchasing 75 transfers iron on 54 transparencies adhesive strip 48 choosing types to use 48 print quality 48 print settings 48 printing 48 49 printing reversed images 38 problems 49 writing on 48 trays adjusters 7 8 16 17 44 46 IN 81 OUT 81 troubleshooting 65 71 Troubleshooting tab 64 t shirts iron on transfers 54 turning the printer on and off 4 13 two sided printing Book option 36 HP print settings box 28 paper for 30 problems 37 selecting paper 30 smeared ink 37 Tablet option 37 types of paper 31 U uninstalling printer software 29 Universal Serial Bus See USB unpacking printer 2 12 upgrades for software 70 USB definition and description 86 driver file 20 enabling port 86 FAQs 86 host controller 86 hubs 86 increasing speed 87 installation 87 installation screens 87 naming conventions 87 port 86 root hub 86 USB communications enabled or not 86 problems 65 user forums 70 User
20. for energy efficiency Off mode Energy Consumption When the printer is in off mode a minimal amount of energy is still being consumed Turning off the printer and then disconnecting the printer power cord from the electrical source can prevent energy consumption Your DeskJet Connection Information on more products http www hp com HP Customer Care http www hp com support home_ products Information in these web sites may only be available in English Printed on Recycled paper 6413 90009 C English GQ EE Part Number C6413 90009 Printed in the United States 6 99 Expanding Possibilities
21. how to load small sized paper Go to Printing Banners on page 51 for how to print on banner paper Go to How to Print on Different Paper Sizes on page 35 for information on using papers of different sizes Setting Up Your Printer with a Parallel Printer Cable Step 6 Install the Printer Software Before you can use your new HP DeskJet printer you must install the printer a 5 hed D Ta v 3 E Yo T i a software on every computer from which you will print Your printer software is located on the CD included with your printer For your convenience the printer software is also available on diskettes From time to time Hewlett Packard provides updated printer software Go to Printer Software on page 70 for information on obtaining updated printer software Go to the appendix Printing from DOS Applications on page 91 for information on installing the DOS printing software and printing from DOS Before You Begin 1 Make sure the computer is set up operational and meets the minimum system requirements as given in Checking Your Computer Settings on page 82 2 Perform all procedures given earlier in this book This ensures that the printer is properly set up and ready to print 3 Make sure that the printer is connected to the computer with a parallel printer cable and that no peripheral devices such as scanners backup units and switch boxes are installed betw
22. in any hardware product which is covered by HP s warranty HP shall either repair or replace the defective product at HP s option 6 IF HP is unable to repair or replace as applicable a defective product which is covered by HP s warranty HP shall within a reasonable time after being notified of the defect refund the purchase price for the product 7 HP shall have no obligation to repair replace or refund until the customer returns the defective product to HP 8 Any replacement product may be either new or like new provided that it has functionality at least equal to that of the product being replaced 9 HP s limited warranty is valid in any country where the covered HP product is distributed by HP except for the Middle East Africa Argentina Brazil Mexico Venezuela and France s Departements D Outre Mer for those excepted areas the warranty is valid only in the country of purchase Contracts for additional warranty services such as on site service may be available from any authorized HP service facility where the product is distributed by HP or by an authorized importer B Limitations of Warranty 1 TO THE EXTENT ALLOWED BY LOCAL LAW NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WITH RESPECT TO THE HP PRODUCTS AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS
23. of the printer The model of the computer The version of the printer driver and software program if applicable A Note About Letters IF you need help from a technical support person we recommend that you call us while you re in front of your computer and printer rather than writing a Letter to us That way we can help you with your questions immediately Africa Middle East Argentina Australia Austria Belgium Dutch Belgium French Brazil Canada China Czech Republic Denmark Finland France Germany Greece Hong Kong Hungary India Indonesia Ireland Israel Italy Japan Tokyo Japan Osaka Korea Malaysia Mexico D F Mexico Guadalajara Mexico Monterrey Middle East Africa Netherlands New Zealand Norway Philippines Poland Portugal Russia Singapore Spain Sweden Switzerland Taiwan Thailand Turkey United Kingdom U S Venezuela Al 22 780 4111 541781 4061 69 61 3 92728000 43 0 660 6386 32 0 2 62688 06 32 0 2 6268807 55 11 709 1444 905 206 4663 86 10 6505 3888 5959 42 2 471 7321 45 0 39 294099 385 0 203 47288 33 0 143623434 49 0 180 532 6222 30 1 689 64 11 800 96 7729 36 1 252 4505 91 11 682 60 35 6221 350 3408 353 0 1662 5525 972 9 9524848 39 0 2 264 10350 81 3 3335 8333 81 6 838 1155 82 2 3270 0700 03 2952566 326 46 00 669 95 00 378 42 40 Al 22 780 4111 31 0 20 606 8751 09 356 6640 47 0 22 116299 65 272
24. on the printer vi online 70 problems See problems technical support 70 Web sites and user forums vi 70 Hewlett Packard papers 30 ordering from HP 76 Hewlett Packard reaching online 70 HP Banner Paper 31 51 77 HP Bright White InkJet Paper 31 76 HP Customer Care 70 HP Deluxe Photo Paper 41 HP DeskJet Control Panel for DOS 91 HP DeskJet Toolbox 58 about 64 finding 63 icon 22 location 63 Networking options 64 Networking tab 64 89 Printer Services tab 22 64 Troubleshooting tab 64 HP DeskJet Toolbox icon 22 HP DeskJet Utilities 63 HP Direct 77 HP FIRST 70 HP Greeting Card Paper 31 77 HP Iron on T Shirt Transfers 31 77 HP JetDirect External Print Server 88 HP JetDirect External Print Servers 75 HP License Agreement box 10 HP Photo Paper 41 76 HP Premium Brochure and Flyer Paper 76 HP Premium Glossy Hagaki Cards 77 HP Premium Inkjet Brochure and Flyer Paper 31 HP Premium Inkjet Paper 31 76 HP Premium Inkjet Rapid Dry Transparencies 31 48 76 HP Premium Inkjet Transparency Film 31 76 HP Premium Photo Paper 31 41 76 HP print settings box 26 28 See print settings adjusting color 33 Banner option 27 51 Book option 36 color settings 33 Color tab 28 Copies option 28 Cut Sheet option 27 53 Features tab 28 Flip Horizontal option 28 HP print settings box continued locating 26 Ordered Printing option 28 Orientation options 28 Pages Per Sheet options 28 paper dimensions 35 Paper Size options 27 Paper Type opti
25. persuasive Enjoy clear natural looking results on any paper using your HP printer with PhotoRet II printing technology See perfect color every time with ColorSmart II color matching Also your HP printer is USB capable Universal Serial Bus In addition the HP DeskJet 895C Series printer is designed for use either as a personal printer or for use by small workgroups over a network Finding More Information This User s Guide shows you how to operate your printer For more information about your printer Look in these additional places You can get the latest product information troubleshoot problems and download updated printer software from our Web site on the Internet at http www hp com support home_products or http www hp com The printer software includes an online troubleshooting system called the HP DeskJet Toolbox See About the HP DeskJet Toolbox on page 64 for more information Also provided with your printer is a Release Notes file This file is placed in the HP DeskJet 8xxC Series utilities group when you install the printer software The Release Notes contain information about product compatibility Ifyou are printing from MS DOS see Printing from DOS Applications on page 91 Setting Up Your Printer Your HP DeskJet printer is designed for connection to your computer using either of the following two cables Parallel Printer Cable This is the recommended method You can use
26. printer The printer will not print with only one inkjet print cartridge installed We recommend you keep spare inkjet print cartridges on hand When buying inkjet print cartridges check the part numbers referenced below carefully to make sure you are buying the right inkjet print cartridges for your printer These inkjet print cartridges have been specifically designed to work with your printer to produce results that are always clear always sharp 895Cxi 895Cse 880C 882C 832C 830C 815C require Black HP 51645 Series 23 Tri Color HP C1823 Series 810G 812C require 15 Black HP No 15 equivalent to C6615A 23 Tri Color HP No 23 equivalent to C1823 Series XN A a 5 chad o N v Ei 2 faa 4 D USB Step 4 Load Paper in Your Printer 1 Pull out the lower IN tray and slide the paper width and paper Length adjusters out as far as possible to make room for the paper Flip up the upper OUT tray for a better view of the IN tray 6410006 Note Although you ll get great print results using plain paper Hewlett Packard papers are developed especially for HP inks and your printer In addition a broad range of printing possibilities opens to you when you use the various HP papers HP papers are available at most computer supply stores Go to Paper Basics on page 30 for more details 16 Setting Up Your Printer with a USB Cable 2 Remove a stack of paper from its packaging
27. printer and print as you would for normal paper sizes Go to Step 5 Load Paper in Your Printer on page 7 For small paper sizes be sure to push the small slider snugly against the paper as described in Printing Cards on page 46 After you are done printing Change the Paper Size in the Setup tab of the HP print settings box to whatever paper size you ll be printing on next 35 Creative Printing How to Print on Both Sides of the Paper Note This feature is not supported when printing across a network with an HP DeskJet 895C Series printer or when using a USB cable 1 Load the paper into the IN tray Remove any paper from the OUT tray 2 Inthe HP print settings box click the Features tab Go to Finding the HP Print Settings Box on page 26 3 Then click Book or Tablet Use Tablet when the sheets of your document will be bound at the top edge Use Book when the sheets of your document will be bound on the Left 4 Print your document The printer automatically prints only the odd numbered pages The printer then displays a message on your computer screen telling you how to reload the paper 5 Put the printed pages back into the IN tray of the printer The following illustrations show how to put the paper back into the printer for the Book option and the Tablet option Book Option Creative Printing Tablet Option Fis 6 When the paper is properly reloaded into the IN tray flip the O
28. s Guides 76 V virus protection programs close during installation 23 W warranties extensions 72 refilled cartridges excluded 62 warranty statement 102 Web site HP vi weight paper 30 81 recommended media 81 window envelopes 42 Windows closing open programs 23 compatibility 82 HP print settings box 26 locating the HP DeskJet Toolbox 63 obtaining printer drivers 70 setting default printer 24 software upgrades 70 supported operating systems 82 system requirements 82 Windows taskbar 63 Environmental Attributes of the DeskJet Printer Environmental Statement Hewlett Packard continuously improves the design and production processes of HP DeskJet printers to minimize the negative impact of the office environment and on the communities where printers are manufactured shipped and used Hewlett Packard has also developed processes to minimize the negative impact of the disposal of the printer at the end of printing Life Reduction and Elimination Ozone All ozone depleting chemicals CFC for example have been eliminated from Hewlett Packard manufacturing processes Number of Parts Early in design the total number of parts used by the printer is reduced when possible to minimize costs during manufacturing and to reduce handling at end of life Printer Packaging The packaging materials for this printer have been selected to provide maximum protection for the least cost possible while attempting to minimize environ
29. specific DOS printer drivers however many software manufacturers do not develop printer drivers for their software programs The HP DeskJet printers provide their own DOS software control panel for improved printer control when DOS printer drivers are not available or when certain print settings are not available through DOS software programs Note The HP DeskJet Control Panel for DOS is nota printer driver It should N be used to set print settings that are not available through DOS software programs Printer drivers are supplied by the manufacturers of your DOS software programs If your DOS software program does not include a printer driver for the HP DeskJet printers contact the manufacturer of the software L program or use one of the alternate printer drivers 91 Printing from DOS Applications About DOS Printer Drivers What is a printer driver IF you use DOS software programs whether or not they are running within Microsoft Windows you need a specific printer driver for each DOS program in order to print to your HP DeskJet printer Printer drivers allow you to access the printer s features from your software program s print selections or menus These features include print quality page orientation paper type paper size and character sets How can get a printer driver DOS software manufacturers provide and update printer drivers for their DOS software programs The best driver to use is the one designe
30. the HP products specified above will be free from defects in materials and workmanship for the duration specified above which duration begins on the date of purchase by the customer Customer is responsible for maintaining proof of date of purchase 2 For software products HP s limited warranty applies only to a failure to execute programming instructions HP does not warrant that the operation of any product will be uninterrupted or error free 3 HP s limited warranty covers only those defects which arise as a result of normal use of the product and do not apply to any a Improper or inadequate maintenance or modification b Software pull media parts or supplies not pro vided or supported by HP or c Operation outside the product s specifications 4 For HP printer products the use of a non HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer However if printer failure or damage is attributable to the use of a non HP or refilled ink cartridge HP will charge its standard time and materials charges to service the printer for the particular failure or damage 5 IF HP receives during the applicable warranty period notice of a defect in any software media or ink cartridge product which is covered by HP s warranty HP shall replace the defective product If HP receives during the applicable warranty period notice of a defect
31. the U S and Canada contact your local HP Sales Office More About Your Printer and Supplies Maintaining Your Printer Use a soft cloth moistened with water to wipe off dust smudges and stains The interior of the printer does not require cleaning Keep fluids away from the interior of the printer Do not lubricate the rod on which the inkjet print cartridge cradles move Noise is normal when the cradle is moving back and forth within the printer when the printer is new With use the printer will become quieter Increasing Printer Performance The print speed and overall performance of your printer can be affected by several things The amount of RAM in your computer can determine how fast your documents are sent to the printer Increasing the amount of RAM in your computer can speed up this process as well as make your computer work more efficiently when you are doing something besides printing Go to Checking Your Computer Settings on page 82 to determine how much RAM is in your computer The printer driver that you are using to print your documents can make a significant difference in the quality of your printed output Make sure you are using an up to date version of an HP printer driver designed specifically for your printer model Go to Printer Software on page 70 for information on how to get an updated printer driver The size and complexity of the documents you print can make a difference in your printe
32. then double click Printers Select the HP DeskJet 8xxC Series Printer from the Installed Printers list and then click Set As Default Printer 4 Click Close and exit the Control Panel Communications Test and Two way Communications Parallel Cable When connected with a parallel printer cable the printer software tests the communication between the computer and the printer telling you if you have two way communication Two way communication allows information to pass between the printer and the computer If you do not have two way communication your printer cannot send messages to the computer However you can still print Installing from Disks to a Directly Connected Computer Parallel Cable Note f the New Hardware Found box appears during the installation procedure click the X in the upper right corner of the box or click Cancel 1 Insert Disk 1 into the disk drive 2 For Windows 95 98 and NT 4 0 from the taskbar select Start gt Run For Windows 3 1x from the Program Manager select File gt Run Note f you don t know which drive letter is for your floppy disk drive open il Windows Explorer or File Manager and look for the letter next to the disk drive icon 24 Additional Setup Information 8 Type the letter of the computer s floppy disk drive usually A Followed by setup exe then click OK When the opening screen appears click Install HP DeskJet 8xxC Series Printer Software When the HP
33. to a quick solution A great place to go for answers to questions about HP products is HP Customer Care online at http www hp com support home_products You ll get instant access to everything from helpful printing tips to the latest product and software updates 24 hours a day seven days a week HP Customer Care User Community They re friendly They re informative Check out our online user community Simply review existing messages Left by other HP users to find the answers you re Looking for IF its not there you can post your question then check back later for ideas and suggestions from knowledgeable users and system operators You can access the user community from http www hp com support home_products Printer Software Printer software also referred to as a printer driver allows your printer to talk with your computer HP provides printer software and software upgrades for Windows 3 1x 95 98 and NT 4 0 For MS DOS printer software contact the manufacturer of your software program You have several options for getting printer software Download the printer software by accessing HP s Web site http www hp com support home_products Ifyou are in the U S setting up your printer for the first time and do not have a CD ROM drive you can order the printer software on 3 5 inch disks by calling the phone number listed on the printer software CD case Disks are delivered to you for no extra charge Bonus
34. to follow the instructions on the screen 8 When the Communication Test box appears click Test Printer Communication Then do one of the following IF the print test is successful go directly to step 9 If the test is unsuccessful click Troubleshoot and try to correct this problem IF you cannot correct this problem click OK For more information about printer communications go to Communications Test and Two way Communications Parallel Cable on page 24 Note The HP DeskJet 8xxC Series printer is automatically set as the default Windows printer If you find that it is not the default Windows printer go to Setting the HP DeskJet Printer as the Default on page 24 9 Proceed to Align the Inkjet Print Cartridges on page 22 1 a 5 chad o N v Ei 2 fsa W D Setting Up Your Printer with a USB Cable Setting Up Your Printer with a USB Cable Note The USB cable set up requires Windows 98 If you are using a parallel cable for communications between your printer and your computer go to page 2 USB Step 1 Unpack Your Printer 1 Remove the packing material and the packing tape from the outside of the printer 2 Open the top cover Remove both pieces of plastic packing material from the inside of the printer 3 Close the top cover Setting Up Your Printer with a USB Cable USB Step 2 Plug in the Power Note Do NOT connect your USB cable between the printer and the compu
35. with 89 programs closing during software installation 23 Q quality See print quality questions about your printer 70 frequently asked about USB 86 107 RAM required 82 rear access door 69 part number 75 purchasing 75 recipe cards 46 recommended papers for banners 51 for cards 46 for transparencies 48 iron on transfers 54 list of 31 part numbers 76 photographs 30 suggested uses 30 types to avoid 32 recommended temperatures for inkjet cartridges 57 refilling inkjet print cartridges 62 Regional Font Support Disk 98 regulatory notices 101 release notes vi removing installed printer software 29 replacement cartridges 7 16 replacing inkjet print cartridges 55 67 requirements system 82 resolution 79 Resume button 48 52 69 80 Resume light 80 S scalable fonts 97 scanning photographs 40 self test page printing 22 Services tab 28 setting up printer v settings print See print settings 26 Setup tab 27 sharing a printer 88 sideways printing See landscape single envelopes 42 size media 81 paper 30 specifications 81 sliding paper adjusters in 44 46 smeared ink 37 smoothness of paper 30 software installing 9 24 installing on a directly connected computer 10 25 printer uninstalling 29 virus protection programs 23 Windows printer drivers software compatibility 80 108 special papers 76 specifications 79 80 speed printing 48 65 79 94 splotchy printouts 67 storing inkjet
36. without scratching the transparency 1 Load the paper into the IN tray IF you re printing on transparencies go to Printing on Transparencies on page 48 If you re printing on iron on transfers go to Printing Iron On Transfers on page 54 2 Inthe HP print settings box click the Features tab and then click Flip Horizontal Go to Finding the HP Print Settings Box on page 26 3 Print your document The text and pictures are reversed Hold the printout up to a mirror to see how the final product will Look After you are done printing 1 Click to clear the Flip Horizontal box in the Features tab of the HP print settings box 2 IF you used transparencies or iron on transfer paper remove it from the IN tray and replace it with whatever type of paper you ll be using next Creative Printing How to Print Several Pages Per Sheet Note This feature is not available with the HP DeskJet 832C 830C 810C 812C and 815C Series printers Your HP DeskJet printer has a special option that prints several pages on one sheet of paper It does this by reducing the size of each page and organizing them in rows and columns on the sheet of paper 1 Load normal size Letter or A4 paper into the IN tray 2 Inthe HP print settings box click the Features tab Go to Finding the HP Print Settings Box on page 26 3 Inthe Pages Per Sheet area choose the number of pages of your document to be printed on a single sheet o
37. 12 24 5 10 16 67 20 HP Arabic 8 PC Arabic CP 864 Point Sizes 5 6 7 8 10 12 14 Point Sizes Pitches 6 12 24 5 10 20 7 14 28 8 5 17 6 12 24 6 12 24 PC Cyrillic CP 866 Latin Cyrillic ISO 8859 5 Point Sizes 5 6 7 8 10 12 14 5 6 7 8 10 12 14 5 6 7 8 10 12 14 5 6 10 12 Point Sizes Pitches 6 12 24 5 10 16 67 20 6 12 24 5 10 20 6 12 24 6 12 24 6 12 24 6 12 24 99 100 Greek Symbol Sets Fonts Proportional Spaced CG Times CG Times Italic Univers Univers Italic Fixed Space Courier Courier Italic Letter Gothic Letter Gothic Italic Baltic Symbol Sets Printing from DOS Applications PC 8 Greek CP 866 Latin Greek ISO 8859 7 Point Sizes 5 6 7 8 10 12 14 5 6 7 8 10 12 14 5 6 7 8 10 12 14 5 6 10 12 Point Sizes 6 12 24 6 12 24 6 12 24 6 12 24 PC Latvian Russian PC Lithuanian Russian PC Lithuanian CP 772 Fonts Proportional Spaced CG Times CG Times Italic Univers Univers Italic Fixed Space Courier Courier Italic Letter Gothic Letter Gothic Italic Thai Symbol Sets Fonts Fixed Space Thai Courier Courier Bold Courier Italic and Bold Italic Thai Courier Courier Bold and Courier Italic Thai Courier Courier Bold and Courier Italic Thai Line Printer 5 6 7 8 10 12 14 5 6 7 8 10 12 14 5 6 7 8 10 12 14 Point Sizes 5 6 10 12 TIS TAPIC23 Point
38. 4 HP Photo Paper 41 HP Premium Inkjet Rapid Dry Transparencies 48 HP Premium Photo Paper 41 HP Premium Transparency Film 48 Other Photo Paper 41 Other Transparency Films 48 Photo Papers 41 Specialty Papers 46 51 54 Transparency Films 48 Paper Type option 27 paper See banners cards iron on transfers labels parallel cable connecting 3 part numbers 7 16 for inkjet cartridges 55 62 supplies and accessories 75 parts list of v photographs digital film processing 40 drying 41 effect of humidity 41 paper for 30 printing 40 41 recommended paper 30 recommended papers 41 scanning 40 speed of printing 65 PhotoREt 80 pictures paper for 30 plugging in the printer 4 13 port selecting for a parallel cable 10 portrait orientation 66 postcards 46 Poster option 28 50 posters printing 50 power adapter v 4 13 75 part numbers 75 purchasing 75 statement 101 Power button 4 5 13 14 80 power consumption 80 power cord v attaching 4 13 detaching during cleaning 60 part numbers 75 purchasing 75 Power light 80 power requirements 79 power socket 4 13 power strip use with printer 4 13 preferences See HP print settings box preparing banner paper 52 print cartridge light 80 print cartridges See inkjet print cartridges Print in Grayscale option 33 print margins 74 print mode selection 27 print options Banner 51 black and white printing 28 Cut Sheet 53 dot patterns 33 flip horizontal 28 38 grayscale 28 33 intens
39. 4 in Bottom 11 7 mm 0 46 in A5 Sized Paper Left 3 2 mm 0 125 in Right 3 2 mm 0 125 in Top 1 0 mm 0 04 in Bottom 11 7 mm 0 46 in B5 Sized Paper Left 3 2 mm 0 125 in Right 3 2 mm 0 125 in Top 1 0 mm 0 04 in Bottom 11 7 mm 0 46 in Cards 3x5 4x6 5x8 and A6 Left 3 2 mm 0 125 in Right 3 2 mm 0 125 in Top 1 0 mm 0 04 in Bottom 11 7 mm 0 46 in Hagaki Postcards Left 3 2 mm 0 125 in Right 3 2 mm 0 125 in Top 1 0 mm 0 04 in Bottom 11 7 mm 0 46 in Envelopes Left 1 0 mm 0 04 in Right 11 7 mm 0 46 in Top 3 2 mm 0 125 in Bottom 3 2 mm 0 125 in Banners A4 Sized 8 27 x 11 7 in Left 3 2 mm 0 125 in Right 3 2 mm 0 125 in Top 0 00 mm 0 0 in Bottom 0 00 mm 0 0 in Banners Letter Sized 8 5 x 11 in Left 3 2 mm 0 125 in Right 3 2 mm 0 125 in Top 0 00 mm 0 0 in Bottom 0 00 mm 0 0 in DOS margins can vary See the manual for the specific DOS program for more information More About Your Printer and Supplies Supplies and Accessories HP IEEE 1284 Compliant Parallel Interface Cable with one 1284 A connector for the computer port and one 1284 B connector for the printer port C2950A C2951A 2 meter length 3 meter length HP JetDirect Print Servers for 895C Series Printers Only HP JetDirect 170X Ethernet 802 3 External Print Server RJ 45 lOBase T Single Port HP JetDirect 300X Eth
40. 5300 48 22 3750 65 351 0 144 17 199 7095 923 50 01 65 272 5300 34 9 02321 123 46 0 8 6192170 41 0 84 8801111 886 2 2717 0055 66 2 661 4011 90 1224 59 25 44 0 171 512 5202 208 344 4131 58 2 239 5664 Getting Help When Things Go Wrong After Ninety Days You can still get help from HP for a fee Prices are subject to change without notice Online help is still available for free For quick questions in the United States only call 900 555 1500 The fee is 2 50 per minute and begin when you connect with a support technician For calls from Canada or for calls in the U S that you anticipate might be longer than ten minutes in length call 800 999 1148 The fee is US 25 per call charged to your Visa or MasterCard IF during your phone call it is determined that your printer requires repair and you are within your printer s hardware warranty period the support fee will be reversed However if you are calling long distance the long distance charges apply 72 Extended Warranty Options IF you would like to extend your printer coverage beyond the one year factory warranty you have the following options Consult your reseller to get extended coverage If your reseller does not offer service contracts please call Hewlett Packard directly and ask about our service agreement offering In the U S call 800 446 0522 in Canada call 800 268 1221 For service agreements outside
41. 8 resolution 80 turning off 33 wrong 68 color resolution 80 Color tab 28 ColorSmart Il technology 33 communications bidirectional 65 68 failures 24 problems 65 testing 11 USB 65 computer attaching the power cord 4 13 checking amount of RAM 82 communication with printer 24 controlling printer from 26 CPU speed and print speed 73 creating files from photos 40 hard disk size 82 installing printer software 9 24 printing software 89 RAM and print speed 73 system requirements 82 uninstalling printer software 29 configuring network connected printers 89 connecting parallel cable 3 power adapter 4 13 power cord 4 13 connection to printer 3 corrosion from refilled cartridges 62 cover opening 5 14 cradles cartridge 5 14 custom paper sizes 35 customer support 70 Cut Sheet option 53 D defaults character sets 96 setting default printer 24 dialog boxes See HP print settings box and HP DeskJet Toolbox different paper size 35 digital film processing 40 disks ordering software on 70 door cable access 3 18 purchasing 75 rear access 69 top cover 2 12 door rear access 69 DOS character sets 98 help 95 installing HP DeskJet Control Panel for DOS 94 installing printer drivers 92 internal printer fonts 97 lines of text per page 96 print settings 95 printer commands and control codes 97 printer drivers 91 printing from DOS 91 100 recommended drivers 92 system requirements 82 dot patterns 33 double sided pr
42. GQ HEWLETT PACKARD HP DeskJet Printer User s Guide 895C Series 880C Series 830C Series 810C Series D HP Customer Care Congratulations on the purchase of your new HP DeskJet printer Because HP wants owning your printer to be a trouble free experience we back your purchase with HP Customer Care award winning service and support that includes HP Customer Care Online amp Ta Click your way to a quick solution http www hp com support home_products is a great place to start for answers to questions about your HP DeskJet printer 24 hours a day seven days a week HP Customer Care User Forums Go online anytime and you ll also find helpful user forums a great source of ideas and suggestions for using your HP DeskJet printer You can access the user forums directly from http www hp com support home_products HP Customer Care by Fax When you want just the facts and you want them fast by fax call HP FIRST our automated fax back service Dial 800 333 1917 U S only from any touch tone phone HP Customer Care by Phone n Call us direct at 208 344 4131 and connect with a service technician who specializes in your product and who can typically answer your questions in one phone call Most calls are answered in under three minutes Easy to reach Easy to use HP Customer Care lets you buy today with the confidence that we ll stand behind you tomorrow HP DeskJet Printer User s Gui
43. HP DeskJet Toolbox 1 Double click the HP DeskJet Toolbox icon on the computer screen 2 Click the Printer Services tab 3 Click Clean the print cartridges and follow the directions on the screen If print quality improves by going through this sequence once but the quality is still not quite good enough repeat the procedure Start at step 1 or click the Clean Again button on the last cleaning window There is no harm done but a Little wasted time and ink If this process does not improve the print quality your inkjet print cartridges might be low on ink See the document provided with the black inkjet print cartridge for how to use the ink level sensor to determine if the cartridge is Low on ink Replace the inkjet print cartridges if appropriate Also dust fibers occasionally drag through the ink and streak it IF problems persist continue with Procedure 2 Procedure 2 Eliminating Ink Streaks stramejstuyy Customers using HP DeskJet printers in dusty environments liam noftjuestl might occasionally experience ink streaks because of a small labore qusft y accumulation of debris inside the printer This debris can chee include dust hair carpet or clothing fibers Ink streaking is easily prevented or corrected by cleaning two areas of the printer the inkjet print cartridges and the inkjet print cartridge cradle Materials You Will Need Before you start make sure you have the following materials available Cotton sw
44. In the HP DeskJet Toolbox click the Printer Services tab and then click Align the print cartridges Loading If the printing is slanted or skewed try reloading the paper Make sure the rear access door is properly locked as described in Clearing a Paper Jam on page 69 Margin settings If text is running off the edge of the page Make sure the margins are set correctly in your software program Make sure the elements in your document fit within the printable area of the page Make sure you ve selected the right paper size on the Setup tab of the HP print settings box Make sure Poster Printing is unselected in the Features tab of the HP print settings box Getting Help When Things Go Wrong What if the print quality is poor After printing a banner Make sure the banner switch located on the printer is in the down position Paper If the printing is faded or the colors are dull or bleeding into each other make sure you re using paper intended for inkjet printers and that you ve loaded the paper print side down Also make sure the appropriate paper type is selected in the Setup tab of the HP print settings box Ink You can control the amount of ink on the page by changing the Print Quality on the Setup tab of the HP print settings box If the printing appears faded or the colors are dull click Normal or Best instead of EconoFast Ifthe colors bleed into one another or the ink smears o
45. Japan Ltd 29 21 Takaido Higashi 3 chome sugninami ku Tokyo 168 8585 Latin America Headquarters 305 267 4220 Fax 305 267 4247 5200 Blue Lagoon Drive Suite 950 Miami FL 33126 Mexico 52 5 258 4600 Fax 54 1 258 4362 Hewlett Packard de M xico S A de C V Prolongaci n Reforma 470 Colonia Lomas de Santa Fe C P 01210 M xico D F Netherlands O 33 450 1808 Fax O 33 456 0891 Hewlett Packard Nederland B V Parts Direct Service Basicweg 10 3821 BR AMERSFOORT Norway 22735926 Fax 22735611 Hewlett Packard Norge A S Express Support Drammensveien 169 171 0212 Oslo Austria South East Area 43 0222 25 000 ext 755 Fax 43 0222 25 OOO ext 610 Hewlett Packard Ges m b H Ersattzteilverkauf Lieblg 1 A 1222 Wien More About Your Printer and Supplies e Spain 16 3114 81 Fax 1 6 3112 74 Hewlett Packard Espanola S A Departamento de Venta de Piezas Ctra N VI Km 16 500 28230 LAS ROZAS Madrid e Sweden 8 4442239 Fax 8 4442116 Hewlett Packard Sverige AB Skalholtsgatan 9 Box 19 164 93 KISTA e Switzerland 056 279 286 Fax 056 279 280 Elbatex Datentechnik AG Schwimmbadstrasse 45 5430 WETTINGEN United Kingdom 44 1765 690061 Fax 44 1765 690731 Express Terminals 47 Allhallowgate Ripon North Yorkshire e 44 181568 7100 Fax 44 181 568 7044 Parts First Riverside Works Isleworth Middlesex TW7 7BY e 44 1734 521587 Fax 44 1734 521712 Westcoast 28 30 Richfield Avenue Read
46. OS prompt on your hard disk drive usually the C drive type the drive designator for your floppy drive followed by DIR then press the Enter key to display the subdirectories on the DOS Character Set Installation disk For example type C A DIR Copy the appropriate SYMSETS DAT file from the subdirectory for the language of your printer to your DESKJET directory For example to copy the file for the Cyrillic language type C gt COPY A CYRILLIC SYMSETS DAT C DESKJET and then press the Enter key Remove the DOS Character Set Installation from the floppy drive when the copying process is completed Printing from DOS Applications Available Symbol Sets and Fonts See the appropriate language option in the following List Hebrew Symbol Sets Fonts Proportional Spaced David PS NarkisTam Miriam PS Miriam PS Italic Fixed Space Courier Courier Italic Miriam Miriam Italic David Arabic Symbol Sets Fonts Proportional Spaced Ryadh Fixed Space Naskh Naskh Koufi Cyrillic Symbol Sets Fonts Proportional Spaced CG Times CG Times Italic Univers Univers Italic Fixed Space Courier Courier Italic Letter Gothic Letter Gothic Italic Latin Hebrew ISO 8859 8 PC Hebrew CP 862 Point Sizes 5 6 7 8 10 12 14 5 6 7 8 10 12 14 5 6 7 8 10 12 14 5 6 10 12 Point Sizes Pitches 6 12 24 5 10 16 67 20 6 12 24 5 10 20 6 12 24 6 12 24 6 12 24 6 12 24 6
47. P recognizes that some customers want the reliability and print quality of our HP inkjet print cartridges but also require a lower purchase price Other users have lower volume printing needs and simply require less ink By offering lower priced lower volume print cartridges HP is able to offer a choice of printing supplies ideal for the price conscious and or occasional printer user while ensuring quality results For the frequent or regular printer user HP continues to offer the larger volume HP print cartridges that deliver clear sharp output at a competitive price per page With two convenient sizes from which to choose you can select the cartridge that fits both your printing needs and your budget a gt Note When buying replacement inkjet print cartridges check the part numbers carefully so that you buy the correct cartridges for your printer 895Cxi 895Cse 880C 882C 832C 830C 815C require Black HP 51645 Series 23 Tri Color HP C1823 Series 810C 812C require i5 Black HP No 15 equivalent to C6615A 23 Tri Color HP No 23 equivalent to C1823 Series XN A Replacing an Inkjet Print Cartridge Note When either inkjet print cartridge runs out of ink replace the empty inkjet print cartridge If you do not have a new inkjet print cartridge leave the empty inkjet print cartridge in the cradle until you can replace it The printer does not print with only one inkjet print cartridge installed 55
48. UT tray down again and click Continue in the message box The printer prints the even numbered pages on the reverse side of the odd numbered pages After you are done printing Change the Two Sided Printing option in the Features tab of the HP print settings box back to None What if both pages printed on one side of the paper You put the paper print side down when you replaced it in the printer Print your document again paying special attention to the instructions on your screen What if the ink smeared The ink might not have dried completely Next time wait Longer before you print the second side You can shorten drying times by reducing the quality of the printing for example change from Best to EconoFast print quality on the Setup tab of the HP print settings box 37 Creative Printing How to Flip a Document When you print a flipped document the text and pictures are flipped horizontally mirrored from what you see on your computer screen Flip a document when you use an iron on transfer In this case the image you print on the transfer paper is flipped back to its original orientation when you iron it onto the cloth This is especially important if you are making a transfer containing text You might also want to flip a mo om document before printing it onto a n A transparency In this case you can lt F make notes on the back of the transparency during your presentation and then easily wipe them off
49. Using and Caring for Your Inkjet Print Cartridges 1 With the printer turned on open the top cover In a few moments the print cartridge cradles automatically move to the center of the printer and the Inkjet Print Cartridge light flashes 2 Snap up the cradle latch from the top of the inkjet print cartridge to be replaced Lift the cartridge out of the cradle Discard the empty cartridge Remove the replacement inkjet print cartridge from its packaging nou A WwW Carefully remove the protective vinyl tape from the replacement cartridge Note Be careful not to touch the ink nozzles or the copper contacts Touching these parts of the inkjet print cartridge can result in clogs ink failure or bad electrical connection Also do NOT remove the copper strip these are electrical contacts required for proper operation of the inkjet print cartridges 7 Place the cartridge into the now empty print cartridge cradle and push the cartridge firmly straight down into the cradle 8 Close the latch You will notice some resistance when closing the latch When the latch is fully closed you will hear a click 9 Close the top cover You ll hear the cradle mechanism move returning to the home position on the right side of the printer 10 If the inkjet print cartridge light continues to blink after you install new inkjet print cartridges check the part numbers on the cartridges to ensure you installed the correct ones 895Cxi 895Cse 880C
50. abs or any soft material that will not come apart or leave fibers for example a piece of clean cotton cloth such as a man s handkerchief Distilled filtered or bottled water Tap water may contain contaminants that can damage the inkjet print cartridges Scrap paper or paper towel on which to set the inkjet print cartridges while you are working Be careful not to get ink on your hands or clothing 59 Using and Caring for Your Inkjet Print Cartridges Remove the Inkjet Print Cartridges 1 Turn the printer on and Lift the printer s top cover The inkjet print cartridges move to the center of the printer 2 After the inkjet print cartridges have moved to the center of the printer unplug the power cord from the back of the printer 3 Remove the inkjet print cartridges from the cradles and place them wide side down on a scrap piece of paper Keep new and used inkjet print cartridges out of the reach of children Once you ve removed the inkjet print cartridges make sure that they are not outside of the printer longer than 30 minutes Note Be careful not to touch the ink nozzles or the copper contacts Touching these parts of the inkjet print cartridge can result in clogs ink failure or bad electrical connection Clean the Inkjet Print Cartridges 1 Grasp the black inkjet print i Do not clean cartridge by the top nozzle plate 2 Dipa clean cotton swab into distilled water and squeeze any ex
51. ar off and discard the perforated strips if there are any c Fan the stack so that the pages don t stick together in the printer 6 Put the paper into the lower IN tray so that the unattached edge is at the top of the stack Insert the nattached stack s top edge first into the IN tray until it stops 7 Slide the paper adjusters so that they fit snugly against the edges of the paper stack 6410042 8 Push the IN tray back in 9 Print the banner You ll notice that the printer goes through some start up movements before it starts printing Also banner printing takes a while it might be several minutes before you see the results 10 After your banner is printed if the Resume K light is blinking press the Resume K button as many times as needed until all the banner paper is out of the printer Creative Printing After you are done printing 1 2 3 4 Click Cut Sheet in the Setup tab of the HP print settings box Change the paper type to the type of paper you will be printing on next Flip the banner switch down Put paper into the IN tray What if the banner has a big gap or a crease where you don t expect it The printer might be picking up more than one sheet of paper at a time Take the paper out then fan the stack Also be sure the top and bottom margins are set to zero in your banner program Print the banner again The software program from which you printed may need to be set to print on a c
52. ards If the dimensions of your card aren t listed in the Paper Size box in the Setup tab of the HP print settings box print it as described in How to Print on Different Paper Sizes on page 35 47 48 Creative Printing Printing on Transparencies For best results when printing your overhead presentation use HP Premium Inkjet Rapid Dry Transparencies The film coating on HP Premium Inkjet Rapid Dry Transparencies has been especially developed to work with HP inks giving you crisp images and text and the fastest drying times They won t jam your printer either Look for them at large office supply stores 1 In the HP print settings box click the Setup tab Click the Select Paper Type button then select Transparency Films and the appropriate selection either HP Premium Inkjet Transparency Film HP Premium Inkjet Rapid Dry Transparencies or Other Transparency Films Click Best as the print quality Go to Finding the HP Print Settings Box on page 26 Transparencies need longer drying times than regular paper The printer dries them automatically before it releases them Press the Resume Ly button on the front of your printer to continue printing It isn t absolutely necessary to use the Best print quality but it gives the best results You can get terrific results with faster printing by using the Normal print quality IF you plan to make notes on your transparencies during your presentation in the
53. cables are plugged in tightly If using the parallel port on the printer make sure you re using a bi directional cable To test the cable attached to the parallel port in the HP DeskJet Toolbox click the Printer Services tab and then click Jest the printer communications What if you re having trouble printing a banner Print settings If the printer backs the paper up into the IN tray when you try to print make sure you ve clicked Banner on the Setup tab of the HP print settings box Banner switch If the paper jams make sure you moved the banner switch up and inserted the banner paper all the way in to the IN tray Loading If several sheets feed into the printer together try unfolding and folding the paper to get more air between the sheets Paper IF the paper creases as it passes through the printer the paper might be inappropriate for banner printing HP Banner Paper is highly recommended Margin gap If you see gaps in the printing at the ends of the sheets a problem might exist in your software program See online troubleshooting in the HP DeskJet Toolbox for more information Getting Help When Things Go Wrong Clearing a Paper Jam If the paper jams in the printer 1 Pull the paper out of either the IN tray or the OUT tray 2 Press the Resume Ly button on the front of the printer to clear the paper jam 3 If the paper jam has cleared print your document again If the paper jam was not cleared by pres
54. cation is not working click OK and continue with the rest of the installation IF you re still having problems with the installation call an authorized HP dealer or HP Customer Care representative For the phone number of the support center nearest you go to Supplies and Accessories on page 75 More Information When Installing Your Printer Software Closing Software Programs Before installing the printer software on a computer close any virus protection programs or other software programs that are open and running on the computer except the HP DeskJet installer Windows Explorer or Program Manager For Windows 95 98 or NT 4 0 Right click on the software program s name or icon on the taskbar Select Close Repeat these steps for each open software program except Windows Explorer For Windows 3 1x 1 While holding down the Alt key press the Tab key to locate an open software program 2 When you locate an open software program release both keys 23 Additional Setup Information 3 Select File gt Exit 4 Repeat these steps for each open software program except Program Manager Setting the HP DeskJet Printer as the Default For Windows 95 98 or NT 4 0 1 From the taskbar select Start gt Settings gt Printers 2 Right click the HP DeskJet 8xxC Series Printer icon and choose Set As Default For Windows 3 1x 1 In the Program Manager open the Main program group Double click Control Panel to open it
55. cess water from the Clean swab 3 Clean the face and edges of the inkjet print cartridge as shown DO NOT wipe the nozzle plate 60 Using 4 Clean the Inkjet Print Cartridge Cradle 1 and Caring for Your Inkjet Print Cartridges Hold the inkjet print cartridge up to the light to inspect for fibers on the face and edges If fibers are still present repeat steps 2 and 3 Repeat steps 1 4 with the tri color inkjet print cartridge using a clean moistened cotton swab to avoid any contamination Position yourself at eye level with the printer Locate the cradle that held the inkjet print cartridges Using clean moistened swabs wipe the underside of each wall of the carriage where fibers may collect and come in contact with the paper Repeat until no ink residue is seen on a clean swab Reinstall the Inkjet Print Cartridges 1 2 3 4 la Reinstall the inkjet print cartridges and close the printer s top cover Reinsert the power cord into the back of the printer Print a test page On the Printer Services tab of the HP DeskJet Toolbox click Print a self test page Examine the printout for ink streaking S Note This procedure should remove all fibers that would cause ink to streak on a printout however fibers can be missed If the printout still shows streaking repeat the procedure until the test printout is clear and sharp This procedure and additional maintenance tips are located on the W
56. d specifically for the HP DeskJet printer model you are using However you can often achieve satisfactory results by using a different HP DeskJet printer driver Listed below are commonly used DOS software programs and their recommended printer drivers DOS Software Version Recommended Printer Driver Program WordPerfect 5 1 5 1 6 0 HP DeskJet 600 670C or 850C Harvard Graphics 3 0 HP DeskJet 540 Lotus 1 2 3 2 x 3 x 4 0 HP DeskJet 540 MS Word 5 5 6 0 HP DeskJet 560C How do install DOS printer drivers To install DOS printer drivers follow the instructions supplied by the software manufacturer After you have installed the printer driver you will need to set up the driver from within the software program If you have any questions or concerns about the performance of your printer when using one of these drivers contact the software manufacturer Printing from DOS Applications Why doesn t my software program have a printer driver for my HP DeskJet printer Most of the software industry is focused on the development of individual software programs that are compatible with Microsoft Windows Hewlett Packard uses this common development standard to supply a printer driver for use with all Microsoft Windows compatible software programs This is the reason that fewer DOS printer drivers are being developed If there is not a DOS printer driver for my HP DeskJet printer is there another printer driver can use instead S
57. de for Windows 895C Series 880C Series 830C Series 810C Series English LA eackarD Expanding Possibilities Acknowledgments Microsoft MS MS DOS and Windows are registered trademarks of Microsoft Corporation U S patent numbers 4955066 and 4974159 MMX and Pentium are U S registered trademarks of Intel Corporation TrueType is a U S trademark of Apple Computer Inc Notice The information contained in this document is subject to change without notice Hewlett Packard Company makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Hewlett Packard shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing performance or use of this material All rights reserved Reproduction adaptation or translation of this manual is prohibited without prior written permission of Hewlett Packard Company except as allowed under the copyright laws No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company Manual Part Number C6413 90009 Edition 6 99 Copyright Hewlett Packard Company 1999 Chapter 1 Chapter 2 Chapter 3 Table of Contents Setting Up Your Printer Setting Up Your Printer with a Parallel Printer Cable 2 Step 1 Unpack You
58. e cable that does not have screws attached into the printer Snap both clips into the notches 6410027 4 Plug the other end into the computer and tighten the screws e A 6410028 a 5 dt D Ta v 3 E w T i a Setting Up Your Printer with a Parallel Printer Cable Step 3 Plug in the Power 1 Leave the computer and the printer turned off a 5 heed D a v D G 1S oO _ T pan 5 a 2 Lift open the cable access door on the back of the printer Note fusing an HP JetDirect External Print Server with your HP DeskJet 895C Series printer go to Setting Up Your Printer on a Network on page 89 3 Plug the power adapter s cord firmly into the connector on the back of the printer 4 Plug the appropriate end of the power cord into the power adapter 5 Plug the other end of the power cord into an electrical outlet 6410023 Note Use only the Power d button on the front of the printer to turn the printer on and off Using a power strip surge protector or a wall outlet switch to turn the printer on and off may cause premature failure Setting Up Your Printer with a Parallel Printer Cable Step 4 Insert Print Cartridges 1 Press the Power d button to turn on the printer The Power light d comes on and the Inkjet Print Cartridge of light blinks 2 Open the top cover The cartridge cradles should move to the center of the printer 3 Rem
59. e vi opacity of paper 30 opening top cover 5 14 operating environment 79 operating systems supported 82 ordered printing 28 ordering addresses for 77 manuals 76 software upgrades 70 supplies and accessories 77 105 Index orientation paper 66 OUT tray 7 16 81 P packing materials removing 2 12 Pages per Sheet option 39 paper adding 7 16 bright white 30 brightness of 30 choosing 67 coated 30 condition of 32 ejection problems 65 for inkjet printers 32 for photocopies 30 for photographs 30 for pictures 30 for printing photographs 41 Hewlett Packard 30 how to load paper 7 16 list of types 31 loading 7 16 metric sizes 81 minimum margins by type 74 opacity of 30 orientation 66 part numbers 76 print side down 8 17 34 recommended types 30 selecting 30 size options 30 specifications 81 textured 32 trays 7 16 two sided printing 30 types to avoid 32 types to use 30 32 weight of 30 81 width and length 35 paper adjusters 7 16 paper jams 68 69 banners 53 can t find paper 69 due to poor paper condition 32 recovering from 69 paper size setting 35 size options 35 paper sizes and minimum margins 74 by paper type 81 custom 35 different 35 maximum and minimum 35 paper tray capacity 81 filling 7 16 106 paper type HP Banner Paper 51 HP Deluxe Photo Paper 41 HP Glossy Greeting Card Paper 46 HP Greeting Card Paper 46 HP Iron On T Shirt Transfers 5
60. een the printer and the computer 4 Make sure both the printer and the computer are turned on 5 Close any software programs that are open and running on the computer except the HP DeskJet installer Windows Explorer or Program Manager Go to page 23 for instructions on how to close software programs 6 Install the printer software on the computer Perform the appropriate following installation procedure for your computer s operating system and type of disk drives either CD ROM or floppy disk IF you are installing the printer software from the CD go to Installing the Printer Software from the CD on page 10 If you are installing the printer software from floppy disks go to Installing from Disks to a Directly Connected Computer Parallel Cable on page 24 a 5 heed D a v D G oO _ T t a 10 Setting Up Your Printer with a Parallel Printer Cable Installing the Printer Software from the CD 1 Note f the New Hardware Found box appears during the installation procedure click the X in the upper right corner of the box or click Cancel Insert the CD into your CD ROM drive For Windows 95 98 and NT 4 0 do the following a From the taskbar select Start gt Run b Type the Letter of the computer s CD ROM player usually D or E followed by setup exe then click OK For Windows 3 1x do the following a In the Program Manger select File gt Run b
61. electing a printer driver for your specific HP DeskJet printer in each DOS software program that you use ensures the best support for your printer If an HP DeskJet 800 Series printer driver is not available within your software program HP recommends that you select one of the following printer drivers Printer Driver Level of Support HP DeskJet 850C Color printing HP DeskJet 670C Color printing HP DeskJet 560C Color printing HP DeskJet 550C Color printing HP DeskJet 600 Color printing HP DeskJet 540 Color printing HP DeskJet 500C Color printing HP DeskJet 320 Color printing HP DeskJet 310 Color printing HP DeskJet 520 Monochrome printing HP DeskJet 510 Monochrome printing HP DeskJet 500 Monochrome printing HP DeskJet PLUS Monochrome printing HP DeskJet Monochrome printing 93 Printing from DOS Applications Installing and Using the HP DeskJet Control Panel for DOS The HP DeskJet Control Panel for DOS software program is provided on the printer software disks and on the printer software CD Go to Printer Software on page 70 for information on obtaining printer software on diskettes Installing the HP DeskJet Control Panel for DOS To access the printer s features install the HP DeskJet Control Panel for DOS as described below Before you install the DOS control panel 1 Perform all physical setup procedures given in Chapter 1 of this User s Guide 2 Make sure that both the computer and the printer are tu
62. ernet 802 3 External Print Server RJ 45 1OBase T 100Base Tx Single Port HP JetDirect 500X Ethernet 802 3 External Print Server BNC lOBase2 RJ 45 lOBase T 100Base Tx 3 Ports Token Ring 802 5 J3264A DB9 RJ 45 3 Ports J3258A J3263 J3265A HP USB Compliant Interface Cable 2 meter length C6518A Inkjet Print Cartridges for 895Cxi 895Cse 882C 880C 832C 830C Black HP 51645 Series 23 tri color HP C1823 Series Inkjet Print Cartridges for 810C 812C Black 23 tri color HP No 15 equivalent to C6615A HP No 23 equivalent to C1823 Series Power Adapter worldwide C6409 60014 Power Cords U S Canada Brazil Latin Amer 8120 8330 ica Saudi Arabia Japan 8120 8336 U K 8120 8341 Singapore Malaysia 8120 8719 Middle East Hong Kong South Africa 8120 8347 India 8120 8345 Australia 8120 8337 Argentina 8120 8434 China Taiwan Philippines 8120 8346 Korea 8120 8339 Europe Jordan Lebanon North 8120 8340 Africa Israel Russia Baltic countries Thailand Indo nesia Caribbean Latin America Other Replaceable Parts DJ895C Series Printer Top Cover C6409 60015 Access Door Assembly DJ880C Series Printer Top Cover C6409 60040 Access Door Assembly DJ830C Series Printer Top Cover C6413 60001 Access Door Assembly DJ810C Series Printer Top Cover 5870 40045 Access Door Assembly Cable Access Door I O Cover C 6409 40014 75 More About Your Printer and Supplies
63. es Bldg 26 Harbour Road Wanchai Hong Kong Belgium 02 778 3092 or 3090 3091 Fax 02 778 3076 Hewlett Packard Belgium SA NV 100 bd de la Woluwe Woluwedal 1200 BRUXELLES Brazil 55 11 7296 4991 Fax 55 11 7296 4967 Edisa Hewlett Packard SA R Aruana 125 Tambore Barueri S o Paulo Brazil 06460 010 Canada 800 387 3154 905 206 4725 Fax 905 206 3485 3739 Hewlett Packard Canada Ltd 5150 Spectrum Way Mississauga Ontario L4W 5G1 Toronto 416 671 8383 Chile 56 2 203 3233 Fax 56 2 203 3234 Hewlett Packard de Chile SA Av Andres Bello 2777 Oficina 1302 Las Condes Santiago Chile Denmark 45 99 14 29 Fax 42 8158 10 Hewlett Packard A S Kongevejen 25 3460 BIRKEROD Finland 90 8872 2397 Fax 90 8872 2620 Hewlett Packard Oy Varaosamyynti Piispankalliontie 17 02200 ESPOO France 1 40 85 71 12 Fax 1 47 98 26 08 EuroParts 77 101 avenue du Vieux Chemin de Saint Denis 92625 GENNEVILLIERS 78 Germany 07031 145444 Fax 07031 141395 Hewlett Packard GmbH HP Express Support Ersatzteil Verkauf Herrenberger Str 130 71034 BOBLINGEN International Sales Branch 41 22 780 4111 Fax 41 22 780 4770 Hewlett Packard S A ISB 39 rue de Veyrot 1217 MEYRIN 1 GENEVE SUISSE Italy 02 9212 2336 2475 Fax 02 92101757 Hewlett Packard Italiana S P A Ufficio Parti di ricambio Via G Di Vittorio 9 20063 Cernusco s N MI Japan 03 3335 8333 Hewlett Packard
64. et print cartridge cradles contain properly installed cartridges with the correct part numbers for your printer Paper jam Make sure no paper is stuck in the printer Go to Clearing a Paper Jam on page 69 for more information Communications If you are using the parallel port on the printer and you see a Printer Not Responding message on your screen you might be using the wrong cable The bi directional HP IEEE 1284 Compliant Parallel Interface Cable is recommended Test the printer communications in the HP DeskJet Toolbox click the Printer Services tab and then click Jest the printer communications If the test fails install the printer using a bi directional printer cable with the computer s parallel port Then retest the printer communications What if the printer software or bonus software programs aren t working from the CD Check the CD ROM Player Make sure the CD drive in your computer is working by inserting a known to be good CD If you suspect that the CD is flawed call HP Customer Support as described on page 70 There is a Problem box appears Perform the steps listed in the box and click Retry If the box reappears click Skip You might still be able to print but some of the printer s messages to you might not be able to be displayed If the printer is connected to the computer with a parallel cable be sure you are using a bi directional HP IEEE 1284 Compliant Parallel Interface
65. ets Use only paper labels specifically designed for use with HP inkjet printers up to 50 sheets Media Size Custom size Width Length US Letter Banner U S Letter US legal Executive U S No 10 envelope Invitation A2 envelope Index card Index card Index card European A4 European A5 Banner European A4 B5 JIS European DL envelope European C6 envelope European A6 card Japanese Hagaki postcard 77 to 216 mm 3 0 to 8 5 in 77 to 356 mm 3 to 14 in 216 x 279 mm 8 5 x 11 in 216 x 279 mm 8 5 x 11 in 216 x 356 mm 8 5 x 14 in 184 x 267 mm 7 25 x 10 5 in 105 x 241 mm 4 13 x 9 5 in 4 37 x 5 75 in 76 x 127 mm 3x5 in 102 x 152 mm 4 x 6 in 127 x 203 mm 5 x 8 in 210 x 297 mm 148 x 210 mm 210 x 297 mm 182 x 257 mm 220 x 10 mm 114 x 162 mm 105 x 148 mm 100 x 148 mm 81 82 Checking Your Computer Settings Your printer works with any computer system that meets the minimum requirements given below To determine if your computer has the appropriate Level of system options installed and enabled perform the appropriate system check from the options presented in this appendix System Requirements Be sure your computer meets these system requirements Go to page 83 for how to check if your computer meets these requirements Supported Operating Systems Microsoft Windows 95 Microsoft Windows 98 Microsoft Windows NT 4 0 MS DOS Version 3 3 or greater Microsoft W
66. ets C3834A Turkish C6411 90118 Setup Guide in Croation C6411 90062 HP Premium Inkjet Rapid Dry Slovenian Slovakian and Transparencies Romanian L a 210 x 297 mm A4 50 sheets C6053A U S letter 50 sheets C6051A More About Your Printer and Supplies HP Banner Paper 210 x 297 mm A4 100 sheets C1821A U S letter 100 sheets C1820A HP Greeting Card Paper Pre scored for quarter fold 210 x 297 mm A4 20 sheets C6042A 20 envelopes U S letter 20 sheets C1812A 20 envelopes HP Premium Glossy Hagaki Cards Hagaki card 20 cards C6575A HP Glossy Greeting Card Paper Pre scored for half fold 210 x 297 mm A4 10 sheets C6045A 10 envelopes USS letter 10 sheets C6044A 10 envelopes HP Iron On T Shirt Transfers European 210 x 297 mm A4 C6050A 10 sheets Asian 210 x 297 mm A4 C6065A 10 sheets USS letter 10 sheets C6049A HP Restickables Large Round Inkjet Stickers U S letter 10 sheets 90 stickers C6822A HP Restickables Large Square Inkjet Stickers U S leter 10 sheets 90 stickers C6823A Availability of special media varies by country Ordering Information To order printer supplies or accessories call your nearest HP dealer or call HP DIRECT at the following numbers for fast shipping service Argentina 54 1 787 7100 Fax 54 1 787 7213 Hewlett Packard Argentina Montafieses 2150 1428 Buenos Aires Argentina Australia New Zealand 03 895 2895 China Resourc
67. f paper 4 Print your document After you are done printing Reset to 1 the Pages Per Sheet setting in the Features tab of the HP print settings box 39 Creative Printing Working With Photos Using your own photos in your computer creations is easier to do than you may think You can get photos onto the computer screen in two different ways scanning and digital film processing Scanning IF you re using photos that have already been processed scanning is the easiest way to get them into a usable format for your computer 1 Use one of these methods to scan the photos Ifyou have one use your own scanner and its instructions Or you can take the photos to a photo finisher and ask them to scan the photos for you 2 Save the files onto a hard disk floppy disk or CD 3 Insert the floppy disk or CD into your computer 4 Open your software program and follow its instructions to import the photos Digital Film Processing This method of developing film places all of your pictures onto a floppy disk or CD In addition to printed photos you ll receive electronic photos on floppy disk or CD that you can insert into your computer 1 Go to your camera store or photo lab and ask for your roll of film to be processed digitally that is placed onto a floppy disk or CD 2 When you receive the disk insert the floppy disk or CD into your computer 3 Open your software program and follow its instructions to import the photo
68. for Workgroups Special Instructions for Novell Networks 2 Ey el el ial ey a Network Problems and Troubleshooting to Ee Note Before installing select the Support Network Configurations button to check what network configurations are supported 3 Select the button appropriate for your computer s operating system 89 90 Using Your HP DeskJet 895C Series Printer on a Network Troubleshooting for the Network Connected Printer If the test page generated by the HP JetDirect External Print Server displays the message I O CARD READY the print server is correctly installed IF you are using an HP JetDirect External Print Server and the test page does not display this message see the HP JetDirect External Print Server s troubleshooting documentation Printing from DOS Applications While your HP DeskJet printer is primarily a Windows printer you can also print from a DOS software program There are two different ways that you can control print settings when you are getting ready to print a document the HP DeskJet Control Panel for DOS and DOS printer drivers Both of these are described in the following pages Topics included in this appendix are About the HP DeskJet Control Panel for DOS About DOS Printer Drivers Installing and Using the HP DeskJet Control Panel for DOS Supported Character Sets About the HP DeskJet Control Panel for DOS DOS users have access to many printer features through
69. ges on a sheet 39 reversed 38 IN tray 7 16 capacity of 81 use of 7 16 increasing printer performance 73 index cards 46 ink aligning print cartridges 58 bleeding 32 67 controlling amount 67 misaligned colors 66 67 refilling print cartridges 62 repelled 32 replacing print cartridges 55 smearing 37 67 ink nozzles 5 14 inkjet labels recommended 45 inkjet print cartridges 62 aligning 22 28 58 66 67 cleaning 28 67 cleaning to improve printing 58 cradles illustrated 5 14 damage from refilling 62 dried out 55 electrical contacts 5 14 empty 55 ink nozzles 5 14 installing 5 6 14 15 leaving in empty 6 15 light 56 ordering 75 part numbers 7 16 55 62 75 placing cartridges in cradles 6 15 problems with 56 66 67 purchasing 62 refilling 62 removing 55 removing tape 5 14 replacing 55 67 storing 57 two required 6 15 using 57 inserting cartridges 5 14 inserting single envelope 42 installing HP DeskJet Control Panel for DOS 94 printer software 9 25 printer software for directly connected computer 10 USB software 18 intensity of colors 33 internal fonts 97 international character sets 96 symbol sets 98 User s Guides 76 Internet accessing HP s site vi invitations 30 iron on transfers flip horizontal printing 38 printing 54 selecting paper 30 J jams See paper jams L labels and paper jams 68 69 choosing types to use 45 81 loading sheets 45 print settings 45 printing 45 types t
70. gram Manager Double click the HP DeskJet Toolbox icon It s on your desktop when you start your computer 63 64 Getting Help When Things Go Wrong About the HP DeskJet Toolbox Note Wording and tabs on the HP DeskJet Toolbox may differ from that shown here depending on your printer model Troubleshooting Tab Click on the symptom that matches the problem you are having with the printer Follow the questions through the series of screens presented to solve most common problems Printer Services Tab Click on a button to keep your printer in working order For HP DeskJet 895C Series Printers Only Networking Tab Click to learn more about your network printer Go to the appendix Using Your HP DeskJet 895C Series Printer on a Network on page 88 for more information about network printing Troubleshooting Networking Printer Services r Help Me Fix My Printer This troubleshooting guide will step you through the process of solving a printing problem Print quality is poor example ink streaking Placement on the page is wrong Something on the page is missing or incorrect No page came out of the printer A blank page came out Having problems printing a banner El ey al YE EE Printer lights are blinking Oo Troubleshooting Networking Printer Services Maintain My Printer Q Select the maintenance task you wish to perform Align the print cartridges Clea
71. gram and 79 document complexity 80 Specifications DeskJet 815C model no C6411C Black Text Print Speed EconoFast 7 5 pages per minute Normal 4 6 pages per minute Best 4 pages per minute Black Text with Color Highlights Print Speed EconoFast 5 5 pages per minute Normal 3 8 pages per minute Best 2 6 pages per minute Mixed Text with Color Graphics Print Speed EconoFast 5 pages per minute Normal 3 1 pages per minute Best 0 8 pages per minute Full Page Color Print Speed EconoFast 1 4 pages per minute Normal 0 5 pages per minute Best 0 2 pages per minute Duty Cycle 1 000 pages per month The following apply to the HP DeskJet 895C 882C 880C 832C 830C 815C 812C and 810C Series printers Black TrueType Text Resolution depends on paper type EconoFast 300 x 300 dpi Normal 600 x 600 dpi Best 600 x 600 dpi Color Resolution depends on paper type EconoFast 300 x 300 dpi Normal PhotoREt II Best PhotoREt II Print Technology Drop on demand thermal inkjet printing Software Compatibility MS Windows compatible 3 1x 95 98 and NT 4 0 MS DOS applications Buttons Lights Resume button and light Power button and light Banner switch Inkjet Print Cartridge light I O Interface Centronics parallel IEEE 1284 compliant with 1284 B receptacle Universal Serial Bus Dimensions 446 mm wide x 185 mm high x 355 mm deep 17 56 in wide x 7 2 in high x 13 8 in deep Weight 5
72. gs box 26 IN tray 7 16 increasing performance 73 installing USB software 18 internal printer fonts 97 list of parts v loading paper 7 16 locally shared 88 maintenance 28 network connected 89 online Help vi OUT tray 7 16 package contents v paper adjusters 7 16 paper capacity 8 17 paper trays 7 16 81 power cord 4 13 powering on 4 13 recommended cables v saving settings 28 selecting a port 10 setting up v sharing on a network 88 software 89 specifications 79 speed and USB chains 87 speeds 79 supplies and accessories 77 troubleshooting on network 89 turning on and off 4 13 unpacking 2 12 printer continued User s Guides 76 weight 80 printer drivers alternates 93 and print quality 73 defined 92 installing for DOS 92 recommendations 92 uninstalling 29 upgrades 70 Printer Services tab 64 aligning cartridges 28 aligning the inkjet cartridges 58 cleaning the inkjet cartridges 58 printer software 26 HP print settings box 26 installing 9 24 installing on a directly connected computer 10 25 installing USB software 18 uninstalling 29 upgrades vi 70 printing banners 51 53 68 cards 46 color 33 drafts 28 envelopes 42 44 faxes 66 flipped 38 from DOS applications vi increasing speed over USB 87 iron on transfers 54 labels 45 mirrored 38 multiple pages on a sheet 39 photographs 40 41 posters 28 50 problems with color 68 quality 58 reversed images 38 self test page 22 sideways See landscape tes
73. he HP print settings box 33 34 Creative Printing What if the printed colors don t match the screen colors Because of the physics of how color is made on screen with light and at the printer with dyes and pigments a slight mismatch can occur What if the colors aren t as vivid as they should be You might be printing on the wrong side of the paper If turning the paper over makes no difference change the print quality in the Setup tab of the HP print settings box to Best IF you re using a special paper change the Paper Type setting in the Setup tab of the HP print settings box to match the paper Creative Printing Customizing Your Print Jobs How to Print on Different Paper Sizes Most of the time when you print on plain paper cards labels and envelopes you select one of the standard sizes in the Paper Size box on the Setup tab of the HP print settings box But you re not limited to the sizes listed Just make sure the size of the paper falls within the following dimensions so the printer rollers can pick up the paper Width 77 mm to 215 mm 3 to 8 5 inches lt Length 77 mm to 356 mm 3 to 14 inches Then follow these steps 1 In the HP print settings box click the Setup tab and then select Custom in the Paper Size list Go to Finding the HP Print Settings Box on page 26 2 Type the dimensions of the paper in the Custom Paper Size box and then click OK 3 Load the paper in the
74. he printer software to align the black and tri color inkjet print cartridges each time you replace or reinstall an inkjet print cartridge This ensures that the black and tri color inks are aligned when used together on the same line of text or within the same picture 1 Make sure the printer is on and the Power d light is lit 2 Be sure the printer s IN tray contains plain paper Double click the HP DeskJet Toolbox icon on the computer screen Go to Finding the HP DeskJet Toolbox on page 63 3 Click the Printer Services tab Then click Align the print cartridges Follow the directions on the computer screen Cleaning the Inkjet Print Cartridges Cleaning your inkjet print cartridges can improve the quality of printing IF your printed page is missing lines or dots or if it contains ink streaks perform Procedure 1 in this section If problems persist after performing Procedure 1 perform Procedure 2 in this section Procedure 1 Correcting Missing Lines or Dots PaRi Clean the inkjet print cartridges when you notice that lines or 2p dots are missing from your printed text and graphics as shown k j Noo on the right The inkjet print cartridges can be cleaned from the HP DeskJet Toolbox Note Do not clean the inkjet print cartridges unnecessarily as this wastes ink and shortens the life of the inkjet print cartridge 58 Using and Caring for Your Inkjet Print Cartridges To Clean the Inkjet Print Cartridges from the
75. he quality isn t what you were expecting You might not have chosen the right paper type and print quality Follow the steps in the procedure above and print the document again 49 50 Creative Printing Printing Posters Note This feature is not available with the HP DeskJet 832C 830C 815C 812C and 810C Series printers wJ Load normal size Letter or A4 paper into the IN tray In the HP print settings box click the Features tab Go to Finding the HP Print Settings Box on page 26 In the Poster Printing area click the selection for the number of sheets of paper to be used in creating your poster Your choices are 2x2 3x3 or 4x4 Print your document The text and pictures of each page of your document are magnified and taal E Ki printed across the selected sheets of paper After the document has printed and the pages are dry trim off the white edges on each sheet Tape the sheets together to form a poster After you are done printing 1 Click the None box in the Poster Printing area of the Features tab of the HP print settings box IF you used heavyweight paper remove it from the IN tray and replace it with whatever type of paper you ll be using next Creative Printing Printing Banners We encourage you to use HP Banner Paper for the very best results When you use HP Banner Paper your banners print with brighter color and denser blacks than if you use other banner paper It
76. icularly important to pick labels that are made especially for inkjet printers Otherwise Labels could peel off in your printer or the ink might not dry Sheets of labels that are folded curled wrinkled or partially used can get stuck in the printer Old labels or labels that have gotten very hot might not stick well because the glue has deteriorated 1 5 Click the Setup tab in the HP print settings box Then select Plain Paper as the paper type and Normal as the print quality Go to Finding the HP Print Settings Box on page 26 Remove all paper from the IN tray and insert up to 20 label sheets Flip up the OUT tray for a better view of the IN tray Slide the paper adjusters in to fit snugly against the stack i A A 6410014 Push the IN tray back in and flip the OUT tray down Print the labels After you are done printing You can leave the settings as they are if you re going to be printing on plain paper Remove the label sheets from the IN tray and replace them with whatever paper you ll be printing on next 45 46 Creative Printing Printing Cards Use your printer to print on index cards recipe cards postcards business cards any card size included in the Paper Size list on the Setup tab You can print on other sized cards too as described in How to Print on Different Paper Sizes on page 35 1 Inthe HP print settings box click the Setup tab then select
77. indows 3 1x Enhanced mode only Required For Windows NT 4 0 A Pentium processor 200 MHz or faster is recommended An 80486 processor 66 MHz or faster is the minimum At least 16 megabytes MB of RAM is required 10 20 MB free hard disk space is recommended Required For Windows 3 1x 95 or 98 A Pentium processor 200 MHz or faster is recommended An 80486 processor 66 MHz or faster is the minimum Atleast 8 megabytes MB of RAM is required 10 20 MB free hard disk space is recommended Required For MS DOS A 80286 processor or Later is the minimum At least 4 megabytes MB of RAM is required Checking Your Computer Settings For Windows 95 98 and NT 4 0 Check the computer s packaging IF you still have the box for your computer check the printing on the box for a List of system features Compare the type and speed of CPU and the amount of RAM with the system requirements for your printer Check the amount of RAM installed in your computer 1 Right click on the My Computer icon on the desktop 2 Select Properties 3 Click the General tab The CPU type the operating system version and the amount of RAM installed in your computer are displayed Check the size of your hard disk drive 1 Double click on the My Computer icon on the desktop 2 Right click on the icon representing your hard disk drive 3 Select Properties 4 Click the General tab The capacity of the disk space on your hard d
78. ing Berkshire RGI 8BJ e United States 800 227 8164 e Venezuela 58 2 239 4244 4133 Fax 58 2 207 8014 Hewlett Packard de Venezuela C A Tercera Transversal de Los Ruices Norte Edificio Segre Caracas 1071 Venezuela Apartado Postal 50933 Caracas 1050 Elsewhere in the world Hewlett Packard Company Intercontinental Headquarters 3495 Deer Creek Road Palo Alto CA 94304 U S A Specifications DeskJet 895Cxi model no C6410A DeskJet 895Cse model no C6410B Black Text Print Speed EconoFast TI pages per minute Normal 5 1 pages per minute Best 4 4 pages per minute Black Text with Color Highlights Print Speed EconoFast 9 pages per minute Normal 4 3 pages per minute Best 3 pages per minute Mixed Text with Color Graphics Print Speed EconoFast 8 5 pages per minute Normal 3 6 pages per minute Best 1 pages per minute Full Page Color Print Speed EconoFast 2 8 pages per minute Normal 1 pages per minute Best 0 3 pages per minute Duty Cycle 3 000 pages per month DeskJet 880C model no C6409A DeskJet 882C model no C6409B Black Text Print Speed EconoFast 9 pages per minute Normal 5 pages per minute Best 4 3 pages per minute Black Text with Color Highlights Print Speed EconoFast 7 5 pages per minute Normal 4 3 pages per minute Best 3 pages per minute Mixed Text with Color Graphics Print Speed EconoFast 6 5 pages per minute DeskJet 830C model no C6413A DeskJet 832C
79. installing D 3 Click Next in this screen too dows to do a 3 ded v N v Q O fsa N D best driver for your device d ED 4 Select Specify a location and click the CIEE Browse button in the following screen Do NOT click Next r Fe 2 2 lt panen 7d 5 Asshown here double click on the CD Add New Hardware Wizard or disk drive icon which ever is appropriate for the type of media you A ip E are installing from Click on the D Eiei win98usb folder then click OK to 4 close the Browse screen and return to aa the Wizard 19 a 3 ciast o 74 v 2 fsa 4 D 20 Setting Up Your Printer with a USB Cable B Click Next in this screen The Add New Hardware Wizard searches for the win98usb driver When the driver file is Located click Next The driver file is installed on your computer When you are notified that installation of the USB software is completed click Finish USB Step 8 Install the Printer Software 1 Soon the opening screen for installing the HP DeskJet printer software appears Click Next When the HP License Agreement box appears read the agreement then click Accept IF you are notified that the HP DeskJet printer port could not be Located select the USB port Then click Next Follow the instructions on the screen IF something goes wrong go to If You ha
80. inting See two sided printing downloading new software 70 draft mode 27 dried out cartridges 55 driver file USB port 20 drivers See printer software drying time printed photographs 41 transparencies 48 49 duplex printing HP print settings box 28 selecting paper for 30 smeared ink 37 103 duty cycle 79 E EconoFast mode 37 67 print speed 79 94 when to use 27 economy print mode 27 electrical contacts on cartridges 5 14 electrical problems from refilled cartridges 62 electronic support 70 energy usage 80 envelopes choosing 42 81 damaged 32 embossed 32 maximum in a stack 43 metric sizes 81 minimum margins 74 multiple 43 print settings 42 43 printing 42 44 problems with 44 shiny 32 single envelope slot 42 sizes 43 small 44 types to avoid 32 42 with clasps 32 with windows 32 environment operating 80 F FAQs for USB 86 faxes problems printing 66 FCC statement 101 features of printer vi Features tab 28 film processing 40 flip horizontal printing HP print settings box 28 iron on transfers 38 54 print setting 38 transparencies 48 fonts internal 97 foreign language User s Guides 76 forms multi part 32 free software 65 fuzzy printing 53 67 G getting help See help glossy paper 30 grayscale drafts 33 inadvertent use of 68 printing 28 turning on and off 33 greeting cards 46 104 H help 63 Fl on the keyboard vi HP DeskJet Toolbox 63 information sources vi
81. is designed to work well on most common office paper types and with quality 25 cotton bond paper Because your printer uses ink to produce an image paper that accepts ink well produces the best results Be sure to test a variety of paper types before buying large quantities Use HP paper for vivid color and the sharpest text Here are some of your choices Inkjet Papers HP Bright White Inkjet Paper produces high contrast colors and sharp text This bright white inkjet paper gives you the ability to print on both sides without show through HP Premium Inkjet Paper Its matte finish captures brighter colors and sharper images for more brilliant documents and presentations HP Premium Brochure and Flyer Paper For professional quality inkjet printing of color brochures flyers and other business sales materials Photo Papers HP Premium Photo Paper produces spectacular photographs that look and feel like traditional photos Specialty Products HP Banner Paper allows you to easily print banners on perforated continuously connected sheets HP Greeting Card Paper and HP Glossy Greeting Card Paper allow you to make your own greeting cards and invitations HP Premium Inkjet Transparency Film For best results with your overhead transparency presentations this transparency film is specifically designed for use with your HP DeskJet printer HP Premium Inkjet Rapid Dry Transparencies Specially formulated this premium fi
82. isclaimers or limitations or c Grant the customer additional warranty rights specify the duration of implied warranties which the manufac turer cannot disclaim or not allow limitations on the duration of implied warranties 3 FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND THE TERMS IN THIS WARRANTY STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF HP PRODUCTS TO SUCH CUSTOMERS HP Year 2000 Warranty Subject to all of the terms and limitations of the HP Limited Warranty Statement stated above HP warrants that this HP Product will be able to accurately process date data including but not limited to calculating comparing and sequencing from into and between the twentieth and twenty first centuries and the years 1999 and 2000 including Leap year calculations when used in accordance with the Product documentation provided by HP including any instructions for installing patches or upgrades provided that all other products e g hardware software firmware used in combination with such HP Product s properly exchange date data with it The duration of the Year 2000 warranty extends through January 31 2001 accessories illustrated v phone numbers for ordering 77 adding paper 7 16 addresses for ordering supplies 77 adjusters paper 7 8 16 17 44 46 adjusting color 33 aligning print cart
83. ity 33 iron on transfers 28 38 landscape 28 multiple copies 28 multiple pages on a sheet 28 posters 28 saving selections 28 two sided 28 print problems 58 67 print quality and USB chains 87 Best mode 27 33 34 37 48 cleaning inkjet cartridges 58 EconoFast mode 27 37 for printing photographs 41 improving 27 67 Normal mode 27 33 45 48 selecting 27 34 smeared ink 37 transparencies 48 using refilled inkjet cartridges 62 print quality problems 58 67 print servers 89 HP JetDirect 170X 75 HP JetDirect 300X 75 HP JetDirect 500X 75 HP JetDirect EX Plus 75 HP JetDirect EX Plus3 75 part numbers 75 print settings 91 95 banners 51 cards 46 color 33 envelopes 42 flipped printing 38 grayscale 33 labels 45 mirrored image 38 photographs 41 posters 50 several pages per sheet 39 transparencies 48 two sided printing 36 print settings box See HP print settings box print side of paper 8 17 print speed black 79 color 79 specifications 79 94 transparencies 48 print technology 80 printer accessories v additional information online 70 aligning cartridges 22 cable for 68 cable types 3 commands and control codes 97 communication with computer 24 communications test 11 connecting to network 88 connections 3 23 controlling from computer 26 dimensions 80 documentation Web site 76 DOS drivers 91 driver and print quality 73 driver upgrades 70 drivers for DOS 91 features vi how to plug it in 4 13 HP print settin
84. jet print cartridges Black 23 Tri color Inkjet Print Inkjet Print Cartridge Cartridge Vinyl Tape Ink Nozzles Vinyl Ink Nozzles Setting Up Your Printer with a USB Cable 5 For each inkjet print cartridge lift the cradle latch inside the printer With the copper electrical contacts toward the rear of the printer and the inkjet print cartridge held vertically push the inkjet print cartridge firmly down into the cradle Insert the black inkjet print cartridge in the right cradle and insert the tri color inkjet print cartridge in the Left cradle You must insert both inkjet print cartridges for the printer to operate 6 Close the latch You will hear a click and feel resistance when the latch is pushed a 3 kr o N v Q O fsa N D down 7 Close the top cover The Inkjet Print Cartridge or light continues to blink for awhile and then goes off You ll hear the cartridge cradle returns to its home position on the right side of the printer 5 Setting Up Your Printer with a USB Cable Note f the Inkjet Print Cartridge light continues to blink or if the cradle D doesn t move to the right side of the printer take out both cartridges and reinsert them When either inkjet print cartridge starts to run out of ink replace the empty inkjet print cartridge If you do not have a new replacement for the empty inkjet print cartridge leave the empty inkjet print cartridge in the cradle of the
85. kard papers which were developed especially for HP inks and your printer What to Consider Desired outcome The paper you choose should be appropriate for the project For example use HP Premium Inkjet Paper when creating printed presentations for your new client Or use HP Premium Inkjet Rapid Dry Transparencies when making a color presentation for projection in a large business meeting Size You can use any size paper that fits easily within the paper adjusters of the printer Weight You can choose from a wide range of paper weights as listed in the Specifications on page 79 Use 20 24 pound or 75 90 gsm plain paper for multipurpose everyday use Brightness Some papers are whiter than others and produce sharper more vibrant colors Use HP Premium Photo Paper for documents with photographs Use HP Bright White Inkjet Paper or HP Premium Inkjet Paper for documents with any other pictures Surface smoothness The smoothness of the paper affects how crisp the printing looks on the paper Glossy coated paper works well for pictures and charts where you want crisp lines with intense high quality colors Opacity Opacity refers to the degree to which printing on one side of the paper shows through to the other side Use paper high in opacity or thicker paper for two sided printing HP Premium Brochure and Flyer Paper is ideal for two sided projects Creative Printing Get the Right Paper Your HP DeskJet printer
86. l appear in the dialog box Click OK Select the Remove HP DeskJet 8xx Series Software option Connect the USB cable to your printer again The USB installation screen should appear again Continue with Step 1 of USB Step 7 Install the USB Printer Software on page 18 When install the USB software get an Unknown device is found message Disconnect the USB cable remove the printer software and turn off the computer and printer Unplug the electrical power to the printer then reconnect your printer and restart the USB software installation After installed my printer why isn t my HP DeskJet printer assigned to an LPT printer port in the Print dialog box of my software application USB uses a different naming convention for USB devices After the printer has been installed you see USB DeskJet 8xxC serial number of your printen How can increase printing speed When operated on a USB chain your printer may become slower if other USB devices or software applications are being used while you re printing For optimal print performance avoid using other devices in the USB chain while printing 87 88 Using Your HP DeskJet 895C Series Printer on a Network Note Networking is not available with the HP DeskJet 882C 880C 832C 830G 815C 812C or 810C Series printers About Sharing Your Printer on a Network IF you work in a networked environment you can connect the HP DeskJet 895C Series p
87. l panel software is damaged or missing contact your authorized HP dealer Selecting Print Settings Use the HP DeskJet Control Panel for DOS to Select print settings that may not be available from some DOS programs e Monitor the printer s status at any time Typically duplicate print settings that are selected from a DOS software program override print settings selected in the HP DeskJet Control Panel for DOS To access the HP DeskJet Control Panel for DOS type DJCP at the DOS C prompt C DJCP After the HP DeskJet Control Panel for DOS appears you can activate its selections in one of two ways lt With the mouse Move the mouse to position the pointer on the desired selection then click the left mouse button lt With the keyboard Press the key that corresponds to the highlighted Letter in the selection name Help in the HP DeskJet Control Panel for DOS For information on the HP DeskJet Control Panel for DOS select the About This Program button on the HP DeskJet Control Panel for DOS screen Also context sensitive help appears at the bottom of the control panel screen as print selections 95 Printing from DOS Applications Supported Character Sets A character set is a collection of the symbols and characters that constitute all elements of a language or discipline legal including punctuation and numbers The HP DeskJet Control Panel for DOS can be used to select a default character set
88. lable for the HP DeskJet 81xC or 83xC Series printers Print a wide image Click Landscape orientation Flip the image Click Flip Horizontal This is great for iron on transfers Print more than one copy Enter a number Color Tab Save time and color ink Click Print in Grayscale to print drafts of color documents in shades of gray Services Tab Perform routine printer maintenance Click to Align the print cartridges Clean the print cartridges Print a test page or to Test printer communication Click OK to save your settings HP DeskJet 895C Series Printer 2 1x Setup Features Color Services r Two sided Printing r Pages Per Sheet Pink R LH Tablet F Page Borders NS Orientation t _ r Poster Printing None Portrait Es R e r 022 Landscape 798 I Eip Horizontal C drh T Ordered Printing Copies 1 HP DeskJet 895C Series Printer 21 x Setup Features Color Services olorSmart II C Manual R Options T Print in Grayscale HP DeskJet 895C Series Printer 21 x Setup Features Color Services r Maintain My Printer Q Select the maintenance task you wish to perform Align the print cartridges Clean the print cartridges Print a test page a ja a Test printer communication Using Your Printer Software Uninstalling the Printer Software IF you need to uninstall the printer drive
89. lm makes your color presentations vivid and even more impressive This easy to use film produces spectacular color and crisp clean images that dry quickly without smudging HP Iron On T Shirt Transfers Make your own wearable art with your computer and HP DeskJet printer Just print your designs and photos onto HP Iron On T Shirt Transfers and apply to T shirts sweatshirts and fabric crafts 31 32 Creative Printing HP Restickables Large Round and Large Inkjet Stickers Print high resolution customized stickers These repositionable stickers feature HP s Bright White paper for bright colorful pictures and sharp text HP papers are available at most computer supply stores Go to Supplies and Accessories on page 75 for paper ordering information Paper that Might Not Work Highly textured stock such as linen might not print evenly the ink could bleed into these papers Extremely smooth shiny or coated papers not specifically designed for inkjet printers could jam the printer and might actually repel ink Multi part forms such as duplicate or triplicate forms could wrinkle in the printer or get stuck the ink is also more likely to smear In addition only the top page is printed Paper in poor condition with tears dust wrinkles curled or bent edges or paper that doesn t lie flat could jam the printer Envelopes with thick or crooked edges envelopes that are damaged curled wrinkled or irregula
90. mental impact and facilitate recycling The rugged design of the HP DeskJet printer assists in minimizing both packaging materials and damage rates Recycling Design for recycling has been incorporated into this printer The number of materials has been kept to a minimum and dissimilar materials have been designed to separate easily Fasteners and connectors are easy to locate access and remove using common tools High priority parts have been designed to be accessed quickly for efficient disassembly and repair Plastics parts have been primarily designed in no more than two colors to enhance recycling options Plastic Materials All major manufactured plastics parts are marked as to the plastic content to facilitate product recycling Printers and Print Cartridges In certain countries Hewlett Packard is conducting pilot programs to take back printers and print cartridges for material reclamation and environmentally sound disposal Call your Hewlett Packard representative for current status Paper This printer is designed to facilitate the use of recycled paper as consumer media Depending on the availability of recycled paper in each country all manuals are printed on recycled paper Energy Conservation This printer was designed with energy conservation in mind This printer uses less than 5 watts in stand by mode As an ENERGY STAR partner Hewlett Packard has determined that this product meets the ENERGY STAR guidelines
91. model no C6413B Black Text Print Speed EconoFast 8 pages per minute Normal 4 6 pages per minute Best 4 pages per minute Black Text with Color Highlights Print Speed EconoFast 5 5 pages per minute Normal 3 8 pages per minute Best 2 6 pages per minute Mixed Text with Color Graphics Print Speed EconoFast 5 pages per minute Normal 3 1 pages per minute Best 0 8 pages per minute Full Page Color Print Speed EconoFast 1 4 pages per minute Normal 0 5 pages per minute Best 0 2 pages per minute Duty Cycle 1 000 pages per month DeskJet 810C model no C6411A DeskJet 812C model no C6411B Black Text Print Speed EconoFast 6 5 pages per minute Normal 4 6 pages per minute Best 4 pages per minute Black Text with Color Highlights Print Speed EconoFast 5 5 pages per minute Normal 3 8 pages per minute Best 2 6 pages per minute Mixed Text with Color Graphics Print Speed EconoFast 4 5 pages per minute Normal 3 1 pages per minute Best 0 8 pages per minute Normal 3 6 pages per minute Full Page Color Print Speed Best 1 pages per minute EconoFast 1 4 pages per minute i E Normal 0 5 pages per minute Full Page Color Print Speed Best 0 2 pages per minute EconoFast 2 pages per minute Normal 0 75 pages per minute Duty Cycle Best 0 3 pages per minute 1 000 pages per month Duty Cycle 2 000 pages per month Approximate figures Exact speed will vary depending on the system configuration software pro
92. n occur causing down time and repair costs Damage resulting from the modification or refilling of HP inkjet print cartridges is specifically excluded from the coverage of HP printer warranties Note When buying replacement inkjet print cartridges check the part numbers carefully so that you buy the correct cartridges for your printer 895Cxi 895Cse 880C 882C 832C 830C 815C require Black HP 51645 Series 23 Tri Color HP C1823 Series 810G 812C require 15 Black HP No 15 equivalent to C6615A 23 Tri Color HP No 23 equivalent to C1823 Series arg Getting Help When Things Go Wrong Finding the HP DeskJet Toolbox The HP DeskJet Toolbox tells you how to troubleshoot your printing problems It even allows you to align and clean your print cartridges For each Windows system here are a couple of places to find the HP DeskJet Toolbox For Windows 95 98 and Windows NT 4 0 Double click the HP DeskJet Toolbox shortcut icon This shortcut is on your desktop IF you ve removed the HP DeskJet Toolbox icon click Start gt Programs gt HP DeskJet 8xxC Series gt HP DeskJet 8xxC Toolbox Click the HP Toolbox button This button appears on the Taskbar at the bottom of the screen when the HP DeskJet Toolbox is open For Windows 3 1x IF you close the HP DeskJet Toolbox it ll reappear when you re printing Or you can double click it in the HP DeskJet 8xxC Series utilities group in the Pro
93. n the print cartridges Print a test page el ish ek Test printer communication HP DeskJet 895C Series Printer o Peet Troubleshooting Networking Printer Services p Leam How To IR Select the button next to the item you wish to leam more hy about Support Network Configurations Installation Procedures for Windows 95 98 Installation Procedures for Windows NT 4 0 Installation Procedures for Windows 3 1 Installation Procedures for Windows for Workgroups Special Instructions for Novell Networks Network Problems and Troubleshooting Ei ia a o paa Getting Help When Things Go Wrong Basic Troubleshooting Any time you experience printing difficulties you can use the online troubleshooting tool the HP DeskJet Toolbox With a few clicks of the mouse button you ll find your specific problem and details on how to fix it The HP DeskJet Toolbox even aligns and cleans your inkjet print cartridges What if no page came out of the printer Be patient Complex documents such as color photographs take awhile to print Check the Power l light if it s blinking the printer is processing information Power Make sure the printer is on the Power l light on the front of your printer should be on and that all connections are firm Cover Make sure the top cover of the printer is closed Paper Make sure you put paper into the IN tray correctly Print cartridges Make sure both inkj
94. n the sheet click Normal or EconoFast instead of Best You may have run out of ink Replace the cartridges see page 55 Cartridges If ink is smearing or is splotchy You might need to clean the inkjet print cartridges In the HP DeskJet Toolbox click the Printer Services tab and then click Clean the print cartridges You might need to replace the inkjet print cartridges see page 55 Alignment If the tri color ink and black ink don t line up on the printed page you might need to align the inkjet print cartridges In the HP DeskJet Toolbox click the Printer Services tab and then click Align the print cartridges 67 68 Getting Help When Things Go Wrong What if something on the page is wrong or missing Margin settings IF the printing is cut off around the edges check your software program to make sure You ve set the correct margins The margins are within the printable area go to Minimum Printing Margins on page 74 The elements are scaled correctly Colors IF the colors are wrong or missing You might need to clean your tri color inkjet print cartridge In the HP DeskJet Toolbox click the Printer Services tab and then click Clean the print cartridges You might need to replace the tri color ink cartridge as described on page 55 Make sure you haven t selected Print in Grayscale on the Color tab of the HP print settings box Communications Make sure all
95. nd properly configured Go to Frequently Asked Questions About USB Universal Serial Bus on page 86 for more information 1 Turn on the computer and wait for Windows 98 to start 2 Insert the HP Printer Software CD into your CD ROM drive a 5 chad o N v od 2 fsa a gt USB Step 6 Connect USB Cable 1 Lift open the cable access door on the back of the printer 2 Plug one end of the USB cable into the USB port on the printer 3 Plug the other end into any USB port on the computer USB Step 7 Install the USB Printer Software Note You can also refer to the steps 7a through 7g Install USB Software on the separate USB Cable Setup sheet included with your printer 1 After a few seconds the Add New Hardware Wizard screen appears S Note f the Add New Hardware Wizard screen does not appear your computer may not be USB enabled You can still enjoy the full capabilities of your HP DeskJet 8xxC Series printer by connecting the printer to the computer with a parallel cable Go to Step 2 Connect Parallel Cable on page 3 of this User s Guide for the appropriate procedures 18 ED Setting Up Your Printer with a USB Cable 7a 2 Click Nextin this screen ee ees DeskJet 895C 7 aq A device r is a soltware program that makes a ice work Nests Cancel Note The printer version on your screen will match the version of the printer that you are
96. o avoid 45 landscape printing 66 cards 47 HP print settings box 28 language character sets 96 language symbol sets 98 latches for inkjet print cartridges 6 15 leaking from refilled inkjet cartridges 62 LED indicator statement 101 lights Inkjet Print Cartridge 5 7 14 16 56 Power 5 14 Resume 52 line spacing 96 loading paper 7 16 banner paper 52 basic instructions 7 16 card stock 47 envelopes 44 iron on transfer paper 54 label sheets 45 photo paper 41 transparencies 49 locally shared network printers 88 locally shared printer 88 M maintenance cleaning 73 Printer Services tab 28 manuals ordering 76 margins 66 banners 74 minimums by paper type 74 paper size 66 problems 66 68 matching colors 34 maximum envelopes in a stack 43 media size 81 media weight recommended 81 memory requirements 82 metric paper sizes 81 mirrored printing 38 modes printing 67 Best 79 94 draft 27 EconoFast 79 94 Normal 79 94 printing speeds 79 94 See print quality MS DOS printing from 91 100 multi part forms 32 multiple copies 28 multiple envelopes 43 multiple pages on a sheet 28 39 N network 89 accessing online information 89 connecting printer to 88 printing software 89 network connected printers 89 Networking tab 64 networks sharing printers on 88 New Hardware Found box 10 noise emissions 80 Normal mode 33 45 48 print quality 27 print speed 79 94 O online forums 70 online support maintenance Web sit
97. ons 27 Poster Printing options 28 Print in Grayscale option 28 Print Quality options 27 purpose of 27 Services tab 28 Setup tab 27 Tablet option 37 Two sided Printing options 28 HP Restickables 32 77 HP Toolbox 1 0 interface 80 icon CD ROM player 10 HP Toolbox 22 illustrations adding paper 7 16 banner switch 51 cleaning the cartridge cradle 61 cleaning the inkjet cartridges 60 closing top cover 6 15 Color tab 28 connecting parallel cable 3 connecting power adapter 4 13 connecting power cord 4 13 cradle 5 14 electrical contacts on cartridges 5 14 Features tab 28 HP DeskJet Toolbox icon 63 HP DeskJet Toolbox tabs 64 HP print settings box 27 28 IN tray 7 16 ink nozzles 5 14 inkjet print cartridges 5 14 inserting inkjet cartridges 5 6 14 15 inserting single envelope 42 latches for inkjet print cartridges 6 15 loading cards 46 loading envelopes 42 loading labels 45 loading paper 8 17 loading transparencies 48 opening top cover 5 14 OUT tray 7 16 plugging in the power cord 4 13 preparing banner paper 52 printer components v printer connections 3 illustrations continued printing banners 51 52 printing envelopes 42 44 printing posters 50 printing reversed images 38 removing the inkjet cartridges 60 Services tab 28 Setup tab 27 single envelope slot 42 sliding paper adjusters in 8 17 46 sliding paper adjusters out 7 16 Tablet option 37 top cover 5 14 unpacking 2 12 images multiple pa
98. ontinuous sheet instead of individual pages See the manual provided with your software program What if the banner paper jams in the printer You might not have clicked Banner on the Setup tab in the HP print settings box Put in more than five but fewer than 20 sheets of paper Make sure the banner switch located on the printer is up See the online HP DeskJet 8xxC Series Printer Release Notes for the appropriate settings for specific software programs Make sure you remove all paper before loading the banner paper See Clearing a Paper Jam on page 69 for instructions on how to remove jammed paper from your printer What if you get a message that says you re out of paper but you re not You might not have pushed the paper length adjuster or the IN tray in all the way Make sure it s snug against the paper and print again What if the text is fuzzy after printing a banner If the print quality seems especially poor when you switch from banner printing you might have forgotten to reset the printer for normal printing 53 54 Creative Printing Printing Iron On Transfers When it comes to printing images you don t need to stop with paper You can use transfer paper to get the images from the computer document onto cloth You ll need the T shirt or other cloth you want to transfer an image onto the document containing the picture or text you want to print iron on transfer paper which you can b
99. orld Wide Web at http www hp com support home products 61 Using and Caring for Your Inkjet Print Cartridges Damage Resulting from Refilling the Inkjet Print Ca rtridges To get the best performance from your printer Hewlett Packard recommends using only genuine HP supplies for HP inkjet printers including genuine factory filled HP inkjet print cartridges Damage resulting from the modification or refilling of HP inkjet print cartridges is specifically excluded from coverage of HP printer warranties Refilling an HP inkjet print cartridge pushes the electronic and mechanical components of the inkjet print cartridge past their normal life cycle creating many potential problems such as Poor print quality Non HP ink can contain components that cause nozzles to become clogged resulting in streaked copy and graying or fuzzy characters Non HP inks can contain components that corrode the cartridge s electrical components resulting in poor printouts Potential damage IFink from a refilled cartridge leaks the excess ink might damage the service station that caps the inkjet print cartridge while it is in the printer but not in use Because this service station maintains the health of the inkjet print cartridge quality problems might occur with this and future inkjet print cartridges gt Fink from a refilled inkjet print cartridge leaks onto the electrical components in your printer severe printer damage ca
100. ove the inkjet print cartridges from their individual packages 4 Carefully remove the protective vinyl tape from the tri color and black inkjet print cartridges Note Be sure not to touch the ink nozzles or the copper electrical contacts Also do NOT remove the copper strip these are electrical contacts required for proper operation of the inkjet print cartridges Black Inkjet Print Cartridge Vinyl Tape Ink Nozzles Bltri color Inkjet Print Cartridge Ink Nozzles Parallel Cable Setup a 5 E D a v D G 1S oO _ T i 5 a Setting Up Your Printer with a Parallel Printer Cable 5 For each inkjet print cartridge lift the cradle latch inside the printer With the copper electrical contacts toward the rear of the printer and the inkjet print cartridge held vertically push the inkjet print cartridge firmly down into the cradle Insert the black inkjet print cartridge in the right cradle and insert the tri color inkjet print cartridge in the left cradle You must insert both inkjet print cartridges for the printer to operate 6 Close the latch You will hear a click and feel resistance when the latch is pushed down 7 Close the top cover The Inkjet Print Cartridge or light continues to blink for awhile and then goes off You ll hear the cartridge cradle return to its home position on the right side of the printer Setting Up Your Printer with a Parallel Printe
101. ow the installation instructions on page 12 IF you don t see the Add New Hardware Wizard screen after connecting your printer to your computer perform these steps 1 In Windows 98 select Start gt Settings gt Control Panel 2 Double click the System icon 3 Click the Device Manager tab 4 Click the plus icon before the Universal Serial Bus Controller item IF you see a USB host controller and a USB root hub listed USB is probably enabled If you have multiple hubs on the USB chain try connecting your printer to a different hub or to another USB device Also make sure the cable connections are firm USB hubs are hardware devices into which you can plug multiple USB cables IF you do not see these devices listed refer to your computer s documentation or contact the manufacturer for more information on enabling and setting up USB Remember you can always use a parallel cable to connect your printer s parallel port to your computer Frequently Asked Questions About USB Universal Serial Bus accidentally cancelled the USB installation the first time connected my HP DeskJet printer to my computer How do get it to appear again To redisplay the USB installation screens 1 2 Disconnect the USB cable from your printer Insert the printer software Cd or Disk 1 if you have floppy disks into your computer Click Start gt Run Browse to your disk drive and select Setup then click Open The setup exe file wil
102. plied for the HP DeskJet printers Proportionally Spaced Fonts Point Sizes CG Times 5 6 7 8 10 12 14 CG Times Italic 5 6 7 8 10 12 14 Univers 5 6 7 8 10 12 14 Univers Italic 5 6 10 12 Fixed Pitch Fonts Point Sizes Pitches Courier 6 12 24 5 10 16 67 20 Courier Italic 6 12 24 5 10 20 Letter Gothic 6 12 24 6 12 24 Letter Gothic 4 75 9 5 19 16 67 Letter Gothic Italic 6 12 24 6 12 24 The default font is a portrait oriented Courier 10 pitch 12 point upright medium weight It prints if you do not select a font through your DOS software program 97 98 Printing from DOS Applications Installing Additional Symbol Sets Additional fonts may have been included in your printer A separate disk called the DOS Character Set Installation disk contains custom files for use with the HP DeskJet Control Panel for DOS allowing access to special symbol sets You only need to install the one file that supports your particular language If you are uncertain which language is included in your printer check the serial number label on the bottom of the printer for one of the following codes ARB Arabic CYR Cyrillic GRK Greek HBR Hebrew LIT Lithuanian LTV Latvian THA Thai 1 Install the HP DeskJet Control Panel for DOS as described earlier in this appendix Put the DOS Character Set Installation disk into your computer s floppy disk drive From the D
103. r s performance Graphics and photographs are usually more complex and print more slowly than a document that contains only text The processing speed of your computer determines how fast your document is sent to the printer The amount of free space on your computer s hard disk makes a difference in printing speed IF your computer has less than 100 MB of free space it can take longer to process your document for printing Running numerous software programs at one time slows down printing because they are using the RAM in your computer Therefore limit the number of programs or documents you open at one time 74 More About Your Printer and Supplies Minimum Printing Margins The printer cannot print outside a certain area of the page so you must make sure the contents of your document fall within the printable area that is within the top bottom left and right margins available for the specific size of paper on which you are printing When you use nonstandard paper sizes and select the Custom Paper Size setting in the HP print settings box the paper width must be between 77 and 215 mm 3 and 8 5 inches and the paper length must be between 77 and 356 mm 3 and 14 inches A4 Sized Paper Left 3 2 mm 0 125 in Right 3 2 mm 0 125 in Top 1 0 mm 0 04 in Bottom 11 7 mm 0 46 in Margins for Letter Legal and Executive Sized Paper Left 6 4 mm 0 25 in Right 6 4 mm 0 25 in Top 1 0 mm 0 0
104. r Cable Note f the Inkjet Print Cartridge light continues to blink or if the cradle D doesn t move to the right side of the printer take out both cartridges and reinsert them a 5 hed D Ta v 3 VY Cd fe os When either inkjet print cartridge starts to run out of ink replace the empty inkjet print cartridge If you do not have a new replacement for the empty inkjet print cartridge leave the empty inkjet print cartridge in the cradle of the printer The printer will not print with only one inkjet print cartridge installed We recommend you keep spare inkjet print cartridges on hand When buying inkjet print cartridges check the part numbers referenced below carefully to make sure you are buying the right inkjet print cartridges for your printer These inkjet print cartridges have been specifically designed to work with your printer to produce results that are always clear always sharp 895Cxi 895Cse 880C 882C 832C 830C 815C require Black HP 51645 Series 23 Tri Color HP C1823 Series 810G 812C require 15 Black HP No 15 equivalent to C6615A 23 Tri Color HP No 23 equivalent to C1823 Series Ss 2 Step 5 Load Paper in Your Printer 1 Pull out the lower IN tray and slide the paper width and paper length adjusters out as far as possible to make room for the paper Flip up the upper OUT tray for a better view of the IN tray 6410006 Note Altho
105. r Printer see cess ee eee ee ee ee eee 2 Step 2 Connect Parallel Cable 0 eee eee eee eee eee eee 3 Step 3 Plug in the Power see eee eee eee eee eee e eee eee 4 Step 4 Insert Print Cartridges ccc cece eee c eee eee eens 5 Step 5 Load Paper in Your Printer e esse cess eee eee 7 Step 6 Install the Printer Software ccc cece eee eee e eee 9 Setting Up Your Printer with a USB Cable 0 0 eee eee e eee 12 USB Step 1 Unpack Your Printer 00 cess eee ence eee ee 12 USB Step 2 Plug in the Power cece ee cee cece e ee eeees 13 USB Step 3 Insert Print Cartridges cece sees eeeeeees 14 USB Step 4 Load Paper in Your Printer 2 eee eeeee 16 USB Step 5 Insert Printer Software CD in the Computer 18 USB Step 6 Connect USB Cable ce cece eee eee e ees 18 USB Step 7 Install the USB Printer Software 006 18 USB Step 8 Install the Printer Software 2000e 20 Align the Inkjet Print Cartridges cc cece ce cece eee eee eee es 22 Prilnbie PaQ eas saceuss wack aE AAA EERE EEE OE N E 22 Additional Setup Information cece eee ee eee ee cece eeeees 23 IF You have Problems Installing cece cece eee eee 23 More Information When Installing Your Printer Software 23 Using Your Printer Software Finding the HP P
106. r for your HP DeskJet printer for any reason perform one of the steps listed below for your operating system If something unexpected happened during installation the safest method is to run the uninstall utility directly from the CD or disks rather than from the uninstall program that was placed on your hard drive For Windows 95 98 and NT 4 0 Perform one of the following Insert the printer software disk either Disk 1 or your CD into your computer and run Setup exe Select the option to Remove HP DeskJet 8xxC Series Software or From the taskbar select Start gt Programs gt HP DeskJet 8xxC Series gt HP DeskJet 8xxC Series Uninstall or From the taskbar select Start gt Settings gt Control Panel Then click Add Remove Programs and select HP DeskJet 8xxC Series Remove only For Windows 3 1x Perform one of the following Insert the printer software disk either Disk 1 or your CD into your computer and run Setup exe Select the option to Remove HP DeskJet 8xxC Series Software or Inthe Program Manager locate your HP DeskJet Series group Double click the Uninstall icon to uninstall your printer software 29 30 Creative Printing Paper Basics Choosing Paper Most plain photocopy paper postcards index cards transparencies envelopes and labels work fine in your printer particularly paper that is marked for use in inkjet printers To get the best results use one of the Hewlett Pac
107. ridges 58 66 67 attaching the power cord 4 13 B Banner switch 51 80 banners choosing paper for 51 81 loading problems 68 margin problems 68 metric sizes 81 minimum margins 74 paper jams 53 paper types to avoid 68 preparing paper for 52 print settings 51 printing 51 53 problems 68 Best mode 33 34 37 48 print quality 27 print speed 79 94 bi directional cable v 68 bitmapped fonts 97 black and white printing 28 33 black print speed 79 black resolution 79 blank pages 66 bleeding ink 32 Book option 36 brightness of paper 30 business cards 46 business forms 32 button Power 4 5 13 14 Resume 48 52 69 96 C cable access door 18 part number 75 purchasing 75 cables v connecting 3 4 13 23 part numbers 75 recommended v 75 testing 68 capacity of IN tray 8 17 cards choosing paper for 46 81 metric sizes 81 minimum margins 74 cards continued non standard sizes 47 orientation 47 print settings 46 printing 46 stacking 46 cartridges See inkjet print cartridges changing inkjet print cartridges 55 character sets 96 charts 30 child safety with inkjet cartridges 60 cleaning print cartridges 59 67 cleanout access door See rear access door clear sheets See transparencies clearing jammed paper 69 closing top cover 6 15 coated paper 30 collating 28 color adjusting 33 grayscale 33 HP print settings box 28 matching 34 missing 68 options 33 paper choices 30 printing 30 33 problems 34 6
108. rint Settings Box 0c cc ecc cece eee ee eee eens 26 About the HP Print Settings Box ceesecccceees ee ceeeeeeens 27 Uninstalling the Printer Software 0 cece cece eee e sence eens 29 Creative Printing Pap r Basics ssai 2 ane iias ds dad Saadeh iia Solana dees 30 Working with Color ss0s0 08 since cate eG aioe SON Rea ees edaatededss 33 Customizing Your Print Jobs cee e eee cece ee eee eee enees 35 Working With PROLOS os sic ot nsaae atead stewie ate eae e needed 40 Printing Envelopes ser oeras a a a 42 Printing Labels sats Gaatdiniaad onnie ea O AE A na 45 Printing CAC S esate erage raa ae satin a R AS 46 Printing Non standard Size Cards nenene 47 Printing on Transparencies sussussesnsursusersesersesersese 48 Table of Contents Chapter 4 Chapter 5 Chapter 6 Appendix A Appendix B Appendix C Appendix D Appendix E Appendix F Index Printing POSlGtS tccpria eines eaeatiercenaeciarcaraeacniryaraen ay 50 Printing Banners ci israecexecagevarsin erased EOAR CAERE D 51 Printing Iron On Transfers ixcescacsccceieaeedn est cebdevexteseareaseys 54 Using and Caring for Your Inkjet Print Cartridges Using Inkjet Print Cartridges ccceeese ccc ceene ee ceeeeeeens 55 Replacing an Inkjet Print Cartridge cece cee e eee e eee ees 55 Storing Inkjet Print Cartridges c secs cesses ce ceeneesceeees 57 Aligning the Inkjet Print Cartridges
109. rinter G Select the maintenance task you wish to perform cartridges Follow the directions on the computer screen Align the print cartridges Clean the print cartridges Print a test page a 2 je jal Test printer communication Print a Page You re done with setup You can print a test page right now while you still have the HP DeskJet Toolbox open On the Printer Services tab of the HP DeskJet Toolbox click Print a test page Check out the results You re ready to print your own work For instructions tips and some fun suggestions read on 22 Additional Setup Information Additional Setup Information IF You have Problems Installing Make sure your printer is on and all connections are firm If using a parallel printer cable make sure that no other peripheral devices such as scanners tape back ups switch boxes and so forth are connected to the printer cable Exit your software programs Then turn off the computer and the printer Turn on the printer then turn on the computer Close any virus protection programs that are running on your computer Either right click the virus protection program s icon on the taskbar and select Disable or click the x in the upper right corner of the virus protection program s open window Uninstall the printer software using the instructions on page 29 then repeat the installation procedure IF you get a message that two way communi
110. rinter to your network The networked printer can be connected either to a personal computer locally shared or attached directly to the network via an HP JetDirect External Print Server network connect Locally Shared In the locally shared configuration the printer is connected directly to the parallel or USB port of a selected computer called the host computer on the network The printer can then be shared by other users on the network through a Windows 95 98 or NT 4 0 network printer connection The advantages of a locally shared printer are the relatively easy installation and the lower cost The cost is lower in this configuration because you need not purchase an external print server The disadvantages of a locally shared printer involve performance printer status information and location Depending on the network priority settings and the number of users on the network the host computer may slow down while processing documents for printing In addition this can cause your document to be delayed while other user s documents are being printed Additionally only the user of the host computer can receive status and error messages from the printer Locally shared printers must also be placed near the host computer which may not be convenient for all users on the network Finally if the host computer is turned off any document you may have sent to it for printing may be lost or not printed
111. rive is displayed Check the available free space on your hard disk drive 1 Double click on the My Computer icon on the desktop 2 Click on the icon representing your hard disk drive The Status line at the bottom of the window shows both the Free Space and the Capacity of your hard drive 83 Checking Your Computer Settings For Windows 3 1x Check the computer s packaging IF you still have the box for your computer check the printing on the box for a list of system features Compare the type and speed of CPU and the amount of RAM with the system requirements for your printer Check the amount of RAM installed in your computer 1 Open a DOS box by double clicking the MS DOS Prompt in the Main program group of the Program Manager 2 With the cursor flashing at the gt prompt of the DOS box type mem and press the Return key 3 Divide the number given for Total memory by 1000 to arrive at the approximate number of MB RAM in your computer 4 To close the DOS box and return to Windows 3 1x type exit with the cursor flashing at the gt prompt and press the Return key Check the capacity and available free space on your hard disk drive 1 Double click the File Manager icon in the Main program group of the Program Manager 2 Click the icon representing your hard disk drive The Status line at the bottom of the window shows both the Free Space and the Capacity of your hard drive in kilobytes 3 Divide these numbers b
112. rly shaped envelopes that are shiny or embossed or envelopes with clasps or windows Creative Printing Working with Color To print in color be sure your document contains colored text or pictures then turn on color printing in your software program Color printing is typically turned on in your software program s Print box By default the printer software is automatically set for color printing Turning Off Color You can print drafts of your color documents in grayscale shades of black if you re going to photocopy them in black and white 1 2 In the HP print settings box click the Color tab Click Print in Grayscale Go to Finding the HP Print Settings Box on page 26 Your color documents will print in shades of gray until you clear this setting IF you want exceptional quality black and white documents use Best or Normal mode in the Setup tab of the HP print settings box with the grayscale setting Adjusting Color Like a full featured camera your printer can auto adjust using HP s ColorSmart Il technology automatically making adjustments that give the best quality color printing But if you prefer you can manipulate the settings yourself to produce the effect you want 1 2 3 4 In the HP print settings box click the Color tab Click Manual Click Options Change the Intensity settings To find out more about these settings click the Help button on the Color tab of t
113. rned on IF necessary press the Power button to turn on the printer To install the DOS control panel from the CD 1 Insert the printer software CD in your computer s CD ROM drive 2 Atthe DOS prompt C type cd then your computer s CD ROM disk drive designator for example D then type the three letter designator for your lnaguage see the list at the right followed by a backslash for example enu for English then type DJCP then press Enter for example C gt cd D ENU DJCP 3 Atthe DOS prompt such as D ENU DJCP gt type INSTALL and press Enter 4 Follow the instructions on the screen Czech Danish Dutch English Finnish French German Hungarian Italian Korean Norwegian Polish Portuguese Russian Simplified Chinese Spanish Swedish Thai Traditional Chinese To install the DOS control panel from the floppy disks dan 1 Insert the Last Installation Disk of the floppy set into your computer s floppy disk drive 94 Printing from DOS Applications 2 At the DOS prompt C gt type your computer s floppy disk drive designator for example A then type INSTALL and press Enter as in A INSTALL 3 Follow the instructions on the screen IF you encounter problems with the installation IF you receive a message that the installation of the control panel was unsuccessful reinstall the control panel Ifthe installation is again unsuccessful or if the contro
114. s Printing Photos The process for printing photos is similar to printing any other color images The main differences are in paper and print quality selections 40 Creative Printing Selecting the Best Photo Paper For best results when printing photos use one of these HP papers Be sure to check the packaging of the HP paper for designated use with the HP DeskJet printer HP Premium Photo Paper Use HP Premium Photo Paper to produce spectacular photos that look and feel like traditional photos How to Print Photos 1 5 Click the Setup tab in the HP print settings box Go to Finding the HP Print Settings Box on page 26 Click the Select Paper Type button then select Photo Papers and the appropriate photo paper either HP Premium Photo Paper or Other Photo Paper Make sure the Best print quality button is selected Load one of the recommended HP photo papers in your printer making sure the HP photo paper is inserted glossy side down Print the document For best results remove each sheet promptly after printing and allow it to dry glossy side up The drying time varies depending on the humidity After you are done printing 1 Change the Paper Type in the Setup tab of the HP print settings box back to Plain Paper or to whatever is appropriate for what you will be printing on next 2 Remove the photo paper from the IN tray and replace it with whatever paper you ll print on next 4l Creati
115. s easy to use too you don t have to tear off those pesky perforated strips Look for it at a large office supply store However if you use computer or z fold paper for your banners we recommend that you use 20 pound or 75 gsm paper Always fan the paper to fluff it before loading it Follow your software instructions The software program you re using might require special settings before it prints banners correctly on your printer Check the HP DeskJet 8xxC Series Printer Release Notes which were installed on your computer with the printer software for information regarding your specific software program 1 Inthe HP print settings box click the Setup tab and then click Banner In the Paper Size box select A4 or Letter Go to Finding the HP Print Settings Box on page 26 Note You must select the Banner setting on the Setup tab of the HP print settings box and flip the banner switch to the up position when printing an banner paper 2 Click the Select Paper Type button then select Specialty Papers and HP Banner Paper 3 Flip the banner switch up The OUT tray Lifts slightly enabling the printer to pick up the banner paper 4 Remove all paper from the IN tray Banner Switch 51 52 Creative Printing 5 Get the banner paper ready for the printer a From the stack of banner paper tear off the number of sheets you need to print the banner You must have at least five sheets in the stack b Te
116. sing the Resume Ly button and you can not remove the jammed paper from the front of the printer follow the steps below If the paper jams in the back of the printer 1 IF you can t reach the jammed paper turn the knob on the rear access door at the back of the printer 1 4 turn counter clockwise and remove the door 2 Pull the jammed paper out of the printer and then replace the rear access door making sure to lock the door by turning the knob clockwise to the Locked position 3 Press the Resume Ly button on the front of the printer 4 Print your document again IF you can t see the paper causing the jam check to see if a label has come unglued from a label sheet while going through the printer 69 70 Getting Help When Things Go Wrong HP Customer Care HP DeskJet printers set the standard for quality and reliability so you ve made an excellent choice Should you need help however HP Customer Care s award winning service and support is nearby to provide expert advice on using your HP printer or to answer specific questions about a problem you are having Whether online or by phone you ll find the support you need and you ll find it Fast Electronic Support Information IF you have a modem connected to your computer and subscribe to an online service or have direct access to the Internet you can obtain a wide variety of information about your printer HP Customer Care Online Click your way
117. software that may be provided on the CD will not be provided on disks Ifyou are in the U S and need a software upgrade you can order by calling 661 257 5565 Software upgrades are available for the cost of the disks plus shipping IF you are outside the U S and cannot download the driver from HP s Web site call the HP Customer Care numbe gay nearest you See page 71 UX N e Ifyour HP printer is ever in need of repair simply call the HP Customer Care Center A trained service technician will diagnose the problem and coordinate the repair process for you This service is free during your printer s standard warranty Beyond the warranty period repairs are charged on a time and materials basis HP Customer Care Repair Getting Help When Things Go Wrong HP Customer Care by Phone Within 90 days from the time of your purchase telephone support is provided to you free of charge However if you are calling long distance the long distance charges apply Before placing a call for help please make sure that You have checked your User s Guide and the DeskJet Toolbox and Help files or HP Customer Care online for installation troubleshooting tips lt You are seated in front of your computer with your printer nearby You have the following information available Your printer s serial number the label is on the printer s bottom Your printer s model number the label is on the front
118. t Windows printer If you find that it is not the default Windows printer go to Setting the HP DeskJet Printer as the Default on page 24 Proceed to Align the Inkjet Print Cartridges on page 22 25 26 Using Your Printer Software Although your printer has a couple of buttons on it you actually control the printer through your software program and the printer software you installed on your computer Finding the HP Print Settings Box You can select settings such as the paper type paper size orientation and print quality in this box How you find the box differs depending on which software program and which operating system you are using One of the following methods should get you to the HP print settings box From your software program try this 1 Click File gt Print 2 Click Properties IF you don t see Properties click Options or Setup then Properties Or try this 1 IF you don t see a Print option in the File menu click Printer Setup or Print Setup 2 Then click whichever button you see Setup or Options You re there Using Your Printer Software About the HP Print Settings Box from that shown here depending on your printer model Note Features and wording on the HP print settings box tabs may differ Click a tab and then click a setting Setup Tab Select the appropriate settings Choose the right paper size and type for the job Click Cut Sheet for separated pages or
119. t page 22 transparencies 48 49 printing grayscale 28 problems blank pages 66 cartridges 66 67 68 colors are dull 67 colors are wrong 68 colors bleed into each other 67 colors don t line up 66 colors missing 68 colors missing or wrong 68 damaged paper 32 defective CD 65 envelopes 44 failed communications test 65 problems continued fuzzy printing 67 graphics in the wrong place 66 help from the HP DeskJet Toolbox 64 ink not drying on labels 45 ink smears 67 ink streaks 58 59 62 inkjet print cartridges 62 installing DOS control panel 95 installing printer software 23 misaligned inks 66 67 misplaced text or graphics 66 missing text or graphics 68 network connected printers 90 only one inkjet cartridge 57 paper ejection 69 paper incorrectly inserted 65 paper jam 65 68 69 paper not ejecting 65 paper types to avoid 32 poor print quality 58 67 Power light is off 65 preventing for cartridges 57 60 print cartridges 62 print isn t straight on the page 66 print quality 67 printer connections not firm 65 printer cover open 65 Printer Not Responding message 65 printing banners 53 68 printing envelopes 42 44 printing faxes 66 66 printing transparencies 49 sheets of labels 45 smeared ink 37 splotchy printing 67 text in the wrong place 66 text prints past margins 66 There is a Problem box 65 using refilled inkjet cartridges 62 waiting for printouts 65 with margins 66 with printed colors 34 wrong cable 65 problems
120. ter Make sure that the USB cable is NOT plugged into the computer at this point in the setup procedure 1 Leave the computer and the printer turned off 2 Lift open the cable access door on the back of the printer 3 Plug the power adapter s cord firmly into the connector on the a 3 krd o WY v Q O fsa 4 back of the printer 4 Plug the appropriate end of the power cord into the power adapter 5 Plug the other end of the power cord into an electrical outlet 6410023 Note Use only the Power ly button on the front of the printer to turn the printer on and off Using a power strip surge protector or a wall outlet switch to turn the printer on and off may cause premature failure 13 a 3 chad Q 74 v 2 fsa 4 D 14 Setting Up Your Printer with a USB Cable USB Step 3 Insert Print Cartridges 1 Press the Power d button to turn on the printer The Power light 1 comes on and the Inkjet Print Cartridge lor light blinks 2 Open the top cover The cartridge cradle moves to the center of the printer 3 Remove the inkjet print cartridges from their individual packages 4 Carefully remove the protective vinyl tape from the tri color and black inkjet print cartridges Note Be sure not to touch the ink nozzles or the copper electrical contacts Also do NOT remove the copper strip these are electrical contacts required for proper operation of the ink
121. terference to radio communications However there is no guarantee that interference will not occur in a particular installation IF this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Power Adapter Statement The power adapter cannot be repaired IF it is defective it should be discarded or returned to the supplier COREL HRUBRESSRESSEMAiRBS VCCI OB BOC DFABARRMHRECT CORE RERRCRATSCE BMC LTWETAM TOREDIG STET LEYS VRARE T ASHE SMEAS SHOT CEMHVET AY RU ERB It gt THE LU YU RUALTESL ASA Pte Ag AIA A AAeE AF807 AAwaAaAZwaSs te JAA LL HY AA PR oAS MA re ROA HAPSes wstol Al HIG AFZAL ALUS BA 2171 Ol AAL WaeSSCs AAWAMAAS We AAA FHASAN SE VE MAAA ASS US UCH 101 102 Limited Warranty Statement HP Product Duration of Limited Warranty Software 90 Days Ink cartridges 90 Days Printer 1 Year A Extent of Limited Warranty 1 Hewlett Packard HP warrants to the end user customer that
122. ugh you ll get great print results using plain paper Hewlett Packard papers are developed especially for HP inks and your printer In addition a broad range of printing possibilities opens to you when you use the various HP papers HP papers are available at most computer supply stores Go to Paper Basics on page 30 for more details a 5 heed D a v D G oO _ T i a Setting Up Your Printer with a Parallel Printer Cable 2 Remove a stack of paper from its packaging Make sure all the paper in the stack is the same size and type Tap the stack on a flat surface to even it up 3 Put the paper into the IN tray print side down You can insert up to 10 mm or 3 8 inch at a time 4 Push the paper toward the back of the paper tray until it stops 5 Slide both paper adjusters to fit snug against the paper s edges is make sure the paper lies flat in the tray and that the paper fits under the tab of the paper length adjuster 6 Then slide the IN tray all the way back in IF it is up Flip the OUT tray back down 6410008 Print Side Down Most paper prints better on one side than on the other This is especially true for coated or specially treated paper The print side is usually indicated on the paper package Be sure you insert the paper into the IN tray of the printer with the print side down For More Information Go to Printing Cards on page 46 for information on
123. uy at a computer or office supply store HP Iron On T Shirt Transfers are designed to work with your printer and HP ink to give you a professional silk screened look Here s how you do it 1 After you are done printing 1 On your computer open the document containing the text or picture you want to transfer to the fabric In the HP print settings box click the Setup tab Click the Select Paper Type button then select Specialty Papers and HP Iron On T Shirt Transfers IF you want the text or picture on the fabric as you see it on the screen flip the document by clicking Flip Horizontal on the Features tab Load the transfer paper transparent side down in the printer Print the transfer Follow the instructions included with the iron on transfer paper to transfer the image onto the fabric Click to clear the Flip Horizontal box in the Features tab of the HP print settings Change the paper type to the type of paper you will be printing on next Replace the transfer paper with your everyday paper Using and Caring for Your Inkjet Print Cartridges Using Inkjet Print Cartridges Each HP Inkjet print cartridge is a self contained plug in ink supply The printer operates with two inkjet print cartridges installed one black and one tri color The HP printers and inkjet print cartridges are designed to work together to deliver outstanding print quality for results that are always clear always sharp H
124. ve Printing Printing Envelopes Your printer provides two methods for printing envelopes IF you re printing a single envelope you can use the single envelope slot and leave your paper in the IN tray This allows you to print the envelope and then a letter IF you re printing a stack of envelopes use the IN tray Avoid shiny or embossed envelopes or those that have clasps or windows Use transparent Labels instead for these sorts of envelopes Also envelopes with thick irregular or curled edges or with areas that are wrinkled torn or otherwise damaged could get stuck in the printer Follow your software instructions IF your software program includes an envelope printing feature follow those instructions instead of the procedure provided here How to Print a Single Envelope 1 Inthe HP print settings box click the Setup tab then select an envelope size in the Paper Size box Go to Finding the HP Print Settings Box on page 26 2 Slide the envelope into the single envelope slot as shown here until it stops 3 Print the envelope 6410010 After you are done printing Change the Paper Size in the Setup tab of the HP print settings box back to whatever paper size you ll be printing on next 42 Creative Printing How to Print a Stack of Envelopes 1 Inthe HP print settings box click the Setup tab then select an envelope size in the Paper Size box Go to Finding the HP Print Settings Box
125. ve Problems Installing on page 23 When prompted restart Windows D Setting Up Your Printer with a USB Cable Note You must restart Windows before the printer software can run 6 Continue to follow the instructions on the screen Note The HP DeskJet 8xxC Series printer is automatically set as the default Windows printer If you find that it is not the default Windows printer go to Setting the HP DeskJet Printer as the Default on page 24 7 Proceed to Align the Inkjet Print Cartridges on page 22 a 3 krd o N v Q O fsa N D 21 Setting Up Your Printer with a USB Cable Align the Inkjet Print Cartridges You re ready for the final step in setting up your printer aligning the inkjet print cartridges to make sure you get the best print quality Be sure to align the inkjet print cartridges whenever you install a new inkjet print cartridge 8 Be sure the printer s IN tray contains plain paper 9 Make sure that the paper adjusters are pushed in snug against the paper in the IN tray 10 Double click the HP DeskJet Toolbox icon on your computer s desktop Note For Windows 3 1x you can find the HP DeskJet Toolbox icon on your desktop when you start your computer Or you can double click it in the HP DeskJet 8xxC Series utilities group in the Program Manager 11 Click the Printer Services tab Troubleshooting Networking Printer Services Then click Align the print p Maintain My P
126. y 1000 to arrive at an approximate number of MB in the hard drive and the number of MB free space available on the hard drive 84 Checking Your Computer Settings Check the operating system version and amount of RAM installed 1 Open a recently purchased program manufactured since June 1997 2 Click Help 3 Click About 4 Click System Info The dialog box shows many system options and settings including the operating system version and the amount of RAM installed in your computer For DOS version 6 x and higher 1 Move to the DOS directory by typing cd c dos 2 Type msd This runs the MS DOS diagnostics program showing a listing of your system options and settings 85 86 Frequently Asked Questions About USB Universal Serial Bus Note This option is only available in Windows 98 What is USB Universal Serial Bus USB makes it easy to connect devices to your computer without having to open your PC USB uses a standard port and plug combination for connecting devices like printers modems scanners and digital cameras It also offers the benefit of being able to easily add remove and move devices USB is an option to customers who want to print from Windows 98 across the USB cable IF your computer s USB port is enabled and properly set up you can connect your HP DeskJet printer to it or to a chain of USB devices via a USB cable How can determine if my computer s USB port is enabled First foll

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