Tipsheet_troubleshooting_uk
Contents
1. HOTPOT Tipsheet Troubleshooting In case you come across any problems while using the HotPot you best read the user manual again to see if you have done everything according to the instructions Should your question not be answered by it you can check this list to see if the answer can be found In case you cannot find the solution to your problem at all please address your question to your HotPot supplier Problem Solution Problem Solution Problem Solution Problem Solution Problem Solution Problem Solution Problem Solution My glasswork has sharp edges and tips after it has been fused in the HotPot The thickness of the glass was uneven at some places it was too thin which makes the edges shrink towards the middle of the piece Make sure that the glass is at least 5 mm thick Please read the chapter about surface tension in the user manual for better understanding this subject fused 2 works after one another the second has melted much deeper than the first one How is this possible Leave the HotPot to cool down completely after every fusing action My glass has turned mat and has white clouds A mat surface can be the result of not cleaning the glass properly before fusing White matt areas occasionally occur with opaque glass non transparent glass This is the result of the material it contains to make it opaque Especially red opaque suffers from this You can not repair this2. next time use an overglaze before fusing ask your dealer My glass has cracked in the HotPot and maybe even got stuck against the inner wall of the HotPot Option 1 Reduce the wattage drastically because the glass heats up too quickly Option 2 You have used non compatible types of glass Fusing must be done with glass pieces that have the same COE coefficient of expansion The HotPot glass is COE 90 My square glass has become a circle You have fused the glass too long and or too hot Adjust your settings and check the melting process sooner while fusing If not yet fully fused keep checking every 30 seconds until you have the result to want Always stay alert for this not all pieces use the same fusing time due to size differences and colours My piece has melted uneven One side is fully fused on the other side can still see the 2 separate layers Place the glass more exactly in the middle of the HotPot and or place the HotPot more exactly in the middle of the microwave The pieces have moved during firing Use some glue to hold them together Glue must be dry before firing For more information www microwave io pot com Problem Solution Problem Solution Problem Solution Problem Solution Problem Solution Problem Solution The glasswork has moved away from the middle of the HotPot Check if the microwave is in a horizontal position Check if the turning plate doesn t shock too much duri
3. ng the firing process Although we advise you to use the turning plate if the shocks are very abrupt you may consider working without this plate Possibly you will have a bit uneven spreading of the heat but it can be a necessity In case you remove the plate you also need to remove the turning mechanism and put your HotPot on the isolation blocks in the microwave My HotPot does not work The glass warms up but does not melt The microwave seems to function in a normal way Modern microwaves often have an intelliwave detection system which slows down the power drastically when strange materials are detected in the microwave Maybe you have used metal in your HotPot such as silver and dichroic glass Some microwaves react too strong to this kind of materials and sometime even too the HotPot itself which could mean you simply need to use another microwave My glass has not melted enough Can fire it again Yes you can always fuse the glass again Check is regularly during firing it is more difficult to judge the results when a piece has been fired before can t see the orange glow in the HotPot well enough through the microwave window Remove the light form the microwave of hide it with non transparent tape My glass got stuck on the HotPot bottom The biosoluble fibre paper and or fusing paper was too small Glass expands during heating and it may have exceeded the size of the fibre papers Make sure the paper is bigger than y
4. our glass The glass turning plate of the microwave has broken when the HotPot was on it Most likely you have forgotten to use the isolating blocks under the HotPot Another option is that you have left the HotPot in the microwave after firing The heat of the HotPot can transfer to the turning plate which is not supposed to heat up this quickly Always use the isolating blocks and remove the HotPot after firing For more information www microwave io pot com
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