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1. corresponding time when receiving reports SMS MESSENGER USER MANUAL 2 2 BILLING ADDRESSES gt Figure 8 Billing addresses screen A BA becomes active once a successful payment occurs The BA marked default will be used for purchasing credits A Messaging Utities amp tools Reseller General Balance 138 24R Prachled messenger Account settings sms My account Geene Registered numeric senders User details Password change Notifications Documents Report URL s Add New Billing Address Default Description City Street Company ls active Pracmed Pracmed Pracmed PracMed Pty Ltd Edt The billing addresses area contains data used for invoices Several billing addresses can be entered but only one is used as the default address for invoicing To enter a new billing address or change the current address please contact your Sales Manager SMS MESSENGER USER MANUAL Figure 9 Add new billing address screen ft Messaging Utilities amp tools Reseller General Balance 138 24R PracMed Account settings SMS My account Saee Registered numeric senders User details Password change Notifications Documents Report URL s Save Cancel v am acting as an individual and am liable to pay VAT Description Company VAT number Street City Post code Jnr qnnnanmananananiammaanananannannnnananananianeeeneeny Country ocsnnnnannannennnnnnnnnnannanannnnnannannannennnnannaniannanneanehsnnannannennnnnnnannsnnannennns
2. oe or Ol Ol Ol Ol Ol Ol O O 1353531727433 csv 6 e Page 1 of 3 SMS MESSENGER USER MANUAL 9 3 1 2 MESSAGE gt Figure 42 Message section Message Mapping None 7 Messages 1 3 Characters 141 Insert placeholder x Your message here Your message here The Message section has a text box for entering messages Several important message related details are displayed in the message panel There are 2 text boxes displaying message text The left box is where you input your message text the right one displays the preview of the actual text you will be sending The preview is very useful when you are using the mapping option e Number of SMS messages displays the current number of SMS messages per recipient and the maximum allowed number of messages per recipient e Characters left displays the number of characters remaining in the current message Total allowed number of characters per message is 160 or 459 if multipart message is used SMS MESSENGER USER MANUAL 5 3 1 3 MESSAGE OPTIONS gt Figure 43 Message options section Message options 48h l Validity period W Flash SMS W Delivery speed limit messages per Minute W Scheduled job 21 03 2013 o 56 E 24h Zagreb Croatia GMT 0100 ked 5 3 1 3 1 VALIDITY PERIOD By default each message has a 48 hours expected delivery timeframe The Validity period function allows this value to be shortened to the desired t
3. 0 50 Sender Alphanumeric PracMed Numeric Message SMS 0 Characters left 160 Quick SMS allows you to send SMS messages to up to 50 recipients by using four simple steps SMS MESSENGER USER MANUAL 5 1 1 STEP 1 gt Figure 30 Recipients section Recipients 0 50 Enter the mobile number s in the Recipients field You can enter them manually by typing or by pasting numbers copied from a TXT Excel or CSV file The maximum number of recipients you can add on quick SMS is 50 Make sure the numbers are each in a new line one under the other The system automatically recognises the numbers and their format and there is no need to enter delimiters comma semi colon full stop etc or special characters leading or zero SMS MESSENGER USER MANUAL 5 1 2 STEP 2 gt Figure 32 Message section Message SMS 0 Characters lett 160 Enter the message text in the Message box Message and character counts are displayed above the frame 5 1 3 STEP 3 gt Figure 33 Send button Click Send to send message s to send a preview message to the number of your choice SMS MESSENGER USER MANUAL 5 2 SMS LOG 48H gt Figure 34 SMS log 48h screen f Messaging Utiities amp tools Reseller General Balance 138 24R PracMed messenger Quick SMS SMSi Quick SMS SMS log 48h Recipient Pending Delivered MFailed Submitted External message id Exportto Excel CSV Mi With message text us Dest
4. 3 1 1 RECIPIENTS The Recipients panel displays the full recipient list and all selected recipients Select recipients recipients can be added manually or inserted from the address book contacts and groups Recipients list displays the list of recipients that will receive the message 5 3 1 1 1 ADD RECIPIENTS TO RECIPIENTS LIST You can add recipients to the recipients list using the options provided below Manual input by entering the mobile number in the text field and confirming by clicking Add to Recipient List Make sure the numbers are each in a new line one under the other Contacts by selecting contacts under the Contacts tab Groups add a whole contact group to the recipients list by selecting a group under the Groups tab Figure 39 Recipients section paste manual input option Recipients Total recipients 0 Paste Manual input Contacts Groups Please enter one number per line No selected contacts Add to Recipient List Clear SMS MESSENGER USER MANUAL gt Figure 40 Recipients section Groups option Recipients Total recipients 0 Paste Manual input Contacts Groups Filter Select All None Name Contact count No selected contacts 1353531328377 txt 1 1353531328377 txt 2 1353531727433 csv 1 1353531727433 csv 10 1353531727433 csv 11 a 1353531727433 csv 2 1353531727433 csv 3 1353531727433 csv 4 1353531727433 csv 5
5. NET 1 sent and pe 09 30 28 i 09 30 39 delivered Message 1 03 201 oe Croatia VIP NET 4 sent not 09 26 14 delivered SMS log 48h section gives you an overview of all your sent messages as well as export options 6 2 2 1 FILTER MESSAGES gt Figure 89 SMS log 48h filter displaying recipient filter field message status checkboxes and external message ID field Recipient Fending Delivered Failed External message id e By recipient 1 Enter recipient number 2 Press Refresh button e By status 1 Select only desired checkbox for statuses you want to filter 2 Press the Refresh button SMS MESSENGER USER MANUAL By External message ID Enter desired External message ID Press the Refresh button 6 2 2 2 EXPORT MESSAGES Figure 90 Export buttons and With message text checkbox Export to Excel csv W With message text To Excel press the Excel button To CSV press the CSV button If you wish to export message text as well mark the With message text checkbox 6 2 2 3 REFRESH DATA Click to get the most up to date information on your sent messages 6 2 2 4 DETAILS SHOWN Figure 91 Sent messages list with detailed data overview for each message sent i E Destination Destination SMS pinion External message id Sent date Sender Recipient Status report Message text country network count i time Message 21 03 2013 T Mobile essage 21 03 2013 Croatia 4 sent and 15 30 00 HR i 15 30 06 delivered M 21 0
6. Unicode encoded it will be marked with a green checkmark otherwise for GSM7 encoding it is marked with a red dash The last section provides a field to add a name to your current File2SMS job for easier referencing in the SMS bulk list and or reports This field is not mandatory you can continue with the next step without adding a specific job name an default name will be added instead SMS MESSENGER USER MANUAL 5 4 4 STEP 4 START JOB Back Start job gt Figure 59 Start job step Pressing the button in this step triggers the start of the actual job You can use the button on all steps prior to this one in case you entered some data incorrectly or you wish to modify other bulk parameters f Messaging Utilities amp tools Reseller General Balance 138 06R PracMed Fle2SMS SMSi ELZAJN SMS bulk list 1 Upload a file 2 Create message 3 Process Preview 4 Start Job SMS count summary Number of messages Total SMS Total price in EUR C fakepath Test Group xlsx 21 03 2013 12 50 33 Country Network Price per SMS in EUR Total recipients SMS count Croatia T Mobile HR 0 02 EUR 5 5 Back Start job Cancel Job Here you can view a detailed job summary before proceeding with the File2SMS job Summaries are available for messages with the same character set separately displaying details for Country Network Price per message Total recipients and SMS count File2SMS job summary display
7. contact groups Do you wantto continue OK Cancel 6 1 1 4 EXPORTING CONTACTS gt Figure 68 The export buttons located at the right hand side of the toolbar Export to Excel CSV To export contacts click Excel or CSV to export in those formats 6 1 1 5 CONTACTS LIST gt Figure 69 A contact list grid with one example row Use the Operations dropdown menu to either edit contact details or to remove the contact from the list First name Last name Email GSM Operations Darko Operations Y The contacts list is displayed below the toolbar with only the most important contact details The list displays 10 contacts per page To navigate between pages use the arrows below The Operations section at the far right of the toolbar gives you editing and deleting options for a single contact 6 1 1 6 EDIT CONTACTS gt Figure 70 Edit contact from contact list grid First name Last name Email GSM Operations Sandra Bullocksill sandra b gmail com Operations Y Edit Delete SMS MESSENGER USER MANUAL 1 Opens the Contact editing window This can be achieved either by clicking the name of the contact on the left hand side of the contact list grid or by clicking Edit link on Operations dropdown menu at the right hand side of the grid 2 After changing the details click Save or click Cancel to dismiss editing 3 The same window opens if you click the contact name 6 1 1 7 DELETE Permanently de
8. each mobile phone subscriber that is authorised to use the GSM core network It displays lookups performed in the last 48 hours In the default view the toolbar displays only the Refresh button which you can use to get the most up to date information on your performed Number Context Lookups Information shown is dependent on your Number Context packet 6 2 3 1 EXPORT DATA Figure 93 Export buttons Export to Excel CSV Export options to Excel or CSV file SMS MESSENGER USER MANUAL 6 2 4 2 EXPORT DATA Export to Excel csv W With message text Export options to an Excel or CSV file You can also include message text in the exported file by checking the With message text checkbox 6 3 NUMBER CONTEXT 6 3 1 PERFORM NUMBER CONTEXT LOOKUP gt Figure 97 Number Context page contains a five step wizard that lets you perform in depth check of a range of mobile numbers You can either upload a file containing numbers or paste or enter a list of numbers to start with the lookup f Messaging Utilities amp tools Reseller General Balance 138 06 R PracMed Number Context SMS Deea NC bulk list NC log 48h 1 Input data O Upload file Paste or enter numbers Please enter one number per line Here you can perform a Number Context lookup It is a lookup into the central database containing details for each mobile phone subscriber number that is authorised to use the GSM core network The system is direct
9. filled in by your Sales Manager upon account creation Several options are displayed Account ID your account ID used to identify your account when contacting Support or Sales Created date date when your account was created by your Sales Manager SMS MESSENGER USER MANUAL Language select your language in which SMS Messenger will be displayed Default sender name default sender name that is used as alphanumeric or numeric sender in Quick SMS and File2SMS A numeric sender needs to be registered and verified in SMS Messenger 2 1 2 CONTACT INFORMATION Figure 7 Contact information section Mandatory field are labelled with an asterisk Viessagin tilities amp tools eseller enera alance 24 racMe M ging Util amp tools Resell G Bal 138 24R PracMed Account settings SMSi Mewa Biling addresses Registered numeric senders User details Password change Notifications Documents Report URL s Type of account Personal Cancel Save Account Information Contact information Mobile phone 27833260002 First Name PracMed Last Name PracMed Street City Post code Country South Africa iv Time Zone Cape Town South Africa GMT v Telephone 0861 667 667 Fax Email info pracmed co za MSN Messenger 4590220002 Skype Cancel Save Contact information contains your contact and location details Country and Time zone please be sure you set up your country and Time Zone properly in order to get the correct
10. is scheduled for or is uploaded at Select the start date from which you wish to review data Select the end date until which you wish to review data Click the button to display filtered data The application assumes 00 00 midnight time the to date should be after the last day of sending you are interested in SMS MESSENGER USER MANUAL UTILITIES amp TOOLS 6 1 ADDRESS BOOK 6 1 1 MANAGE CONTACTS gt Figure 63 Manage contacts page Messagng Utities amp tools Reseler Gereral Balance 38 06R Praclled Address Book nS decaan impor contacts Manage groups Crea Fiter BETA Delete al Evportto Excel CSV First Name Last lame Email asli Operations No data to show The Manage contacts toolbar lets you search for contacts saved in your address book as well as add delete all and export contacts 6 1 1 1 FINDING CONTACTS gt Figure 64 Filter the contact data to Criteria Filter 1 Enter name or first letter in the Criteria text box and click Filter You can use any of the 4 column records displayed in the contact list below First name Last name Email and GSM as search criteria 2 Search results will be displayed below To reset the filter and view the list of all contacts delete the value from the Criteria input field and click Filter SMS MESSENGER USER MANUAL 6 1 1 2 ADDING CONTACTS 1 Click in New Contact window opens with fields for different contact d
11. list 62 63 SMS MESSENGER USER MANUAL HOME The Home page shows the entire list of SMS Messenger applications available on the app store The left side menu helps you quickly navigate between different app store categories gt Figure 1 Home screen f Messaging Utilities amp tools Reseller General Balance 138 24R PracMed App Center SMS 2 a d Account settings KH Price list amp coverage Messaging Messaging send ana Utilities amp tools Reseller 9 v Quick SMS Professional SMS File2SMS g boomed SMS Inbox Utilities amp tools R Address Book Analytics Number Context Reseller SS 1 1 APPLICATION CATEGORIES e Messaging list of applications for sending and receiving messages e Utilities amp tools list of applications that help manage your messaging activities SMS MESSENGER USER MANUAL Reseller list of applications related to the reselling of mobile messaging Application Download zone list of non Web applications that need to be downloaded prior to use Other zone1 list of other Infobip Web applications Document Download zonez2 List of various uploaded documents Help etc 1 2 TOOLBAR Figure 2 Toolbar Messaging Utilities amp tools Reseller General Balance 13 31 ccup The Toolbar is visible on the upper side of the home page It is divided into categories listed above and is visible in any SMS Messenger application You don t need to retur
12. name Last name GSM gt gt Darko No data to show Igor Marijan Sandra Vesna Close 6 1 2 9 1 ADDING CONTACTS TO GROUPS 1 Click Contacts or group name A new screen appears 2 Select contact s you wish to enter in a group from the Contacts column and click the arrows pointing left Contact s will appear in the Group contacts column Note that the selected contacts no longer appear in the Contacts column to prevent you from accidentally adding them twice This does not delete the selected contact s 6 1 2 9 2 REMOVING CONTACTS FROM GROUPS 1 Check contact s you wish to remove from the group in the Group contacts column 2 Click the arrows pointing right and the contacts will appear in the Contacts column 3 Click Close to return to the Manage groups page Note that only existing contacts from your address book can be added to a group SMS MESSENGER USER MANUAL 6 1 3 IMPORT CONTACTS gt Figure 80 Import contacts page f Messaging Utilities amp tools Reseller General Balance 138 06R PracMed Address Book SMSi Manage contacts Wu ouk caca Manage groups lf table below is OK add values to columns and click Import Skip first row Showing only first 3 rows None hd None X None X None X 385992576181 Igor Bilic Desinger 365997368586 Marijan Boljar Kako kada 385981779617 Darko Bla ok Broz Cance
13. or customer support through the online contact form In order to provide you with best possible service and fast response time please try to always contact your Sales Manager first Already familiar with all the details regarding your account your Sales Manager can provide you with fast and accurate help SMS MESSENGER USER MANUAL ACCOUNT SETTINGS 2 1 MY ACCOUNT The Account details toolbar allows you to save changes made to your account settings The Account details page displays and allows you to modify account settings Account information basic account information filled in by your sales manager upon account creation Contact information your contact information used for reports and other communication purposes Billing information used for invoices Registered numeric senders verified mobile numbers used as numeric senders A numeric sender needs to be registered and verified in SMS Messenger 2 1 1 ACCOUNT INFORMATION Figure 6 Account information screen Messaging Utilities amp tools Reseller General Balance 138 24R PracMed Account settings SMS Billing addresses Registered numeric senders User details Password change Notifications Documents Report URL s Type of account Personal Cancel Save Account Information Contact information Account ID 141715 Account name PracMed Date created 14 08 2014 Default sender PracMed Cancel Save The Account information panel contains basic account information
14. 3 2013 5 essage 21 03 2013 Croatia VIP NET 4 sent and 09 30 28 09 30 39 delivered 21 03 2013 ENHE en Croatia VIP NET 4 sent not 09 26 14 i delivered Sending time exact time when an SMS was sent Sender ID sender name Recipient recipient name or number Destination country details on the destination country name Destination Network details on the destination network name SMS MESSENGER USER MANUAL Sent count total number of SMS sent in a job Status gives information about message status Delivery report time time when the message was delivered 6 2 3 NC LOG 48H Figure 92 Number Context log 48h page with recipient filter and export actions and the list of performed lookups below f Messaging Utilities amp tools Reseller General Balance 138 06R PracMed Analytics sms Dashboard SMS log 48h SMS bulk list Leene Et NC bulk list USSD Log 48h Report centre U Note only Number Context performed in the last 48 hours are available Recipient Export to Excel CSV Recipient Time sent Error code Permanent error IMSI Serving MSC 385995202002 21 03 2013 14 16 36 460 NO_ERROR No 219014100212231 3859804 385997368586 21 03 2013 11 00 14 537 NO_ERROR No 219019901216434 3859804 385995202002 20 03 2013 18 13 45 610 NO_ERROR No 219014100142345 3859804 This section displays real time results of all your Number Context Home Location Register lookup is a lookup into central database that contains details of
15. Analytics application SMS MESSENGER USER MANUAL e Send count displays total SMS count of a job e Status sent job status Can be one of the following Scheduled Paused In process Finished Failed Cancelled Delayed e Download summary download Professional SMS job summary in excel or CSV formats Also depending on the bulk job status you can Cancel Pause and Resume a job change schedule time and delivery speed 0 3 4 1 FILTER BY DATE gt Figure 50 Date filter ocheduled for From 19 03 2013 To 21 03 2013 Filtering by date allows you to set a time frame for which you want to observe data Choose date criteria first Scheduled for or Uploaded at 2 Select the start date from which you wish to review data 3 Select the end date to which your wish to review data 4 Click the Refresh button to display filtered data The application assumes 00 00 midnight times the to date should be after the last day of sending you are interested in 0 3 4 2 FILTER BY STATUS Uncheck unwanted statuses and click button 5 4 FILE2SMS File2SMS is a tool designed to handle large customised SMS volumes e g messaging campaigns SMS MESSENGER USER MANUAL 5 4 1 STEP 1 UPLOAD A FILE Figure 51 Upload a file containing GSM numbers to start the wizard f amp Messaging Utilities amp tools Reseller General Balance 138 06R PracMed File2SMS SMSi meio SMS bulk list 1 Uploa
16. ENGER USER MANUAL Bulk SMS Bulk Messaging is the dissemination of large numbers of SMS messages for delivery to mobile phone terminals It is used by media companies enterprises banks for marketing and fraud control and consumer brands for a variety of purposes including entertainment enterprise and mobile marketing CDMA CDMA is a digital technology for transmitting data It is a general technology utilized through various standards CDMA has no limit on capacity but the base station will only connect users upon determining that the call quality would fall below a predetermined limit Concatenated SMS In the cellular phone industry mobile phones and their networks sometimes support concatenated short message service or concatenated SMS to overcome the limitation on the number of characters that can be sent in a single SMS text message transmission which is usually 160 Using this method long messages are split into smaller messages by the sending device and recombined at the receiving end Each message is then billed separately When the feature works properly it is nearly transparent to the user appearing as a single long text message Delivered messages Messages that reached the destination successfully and are terminated normally on the targeted handset Failed messages Failed messages are messages that have been finalised but not delivered to the handset This can happen when the destination does not exist when the su
17. Reseller General Account settings SMS My account Billing addresses Registered numeric senders Usagnaclcm Password change Notifications Documents Report URL s Create new user First Name Last Name Enabled Operations PracMed PracMed V Edit Disable User details allow you to manage users You can have multiple users with different login credentials all used for the same account You can easily create new user edit the existing ones or disable them Mandatory fields are e Username e Password 3 SMS Short Message Service is a form of text messaging communicating on phones and mobile phones SMS MESSENGER USER MANUAL Country Time zone E Mail Figure 17 Add new user screen Messaging Utilities amp tools Reseller General Balance 138 24R PracMed messenger Account settings SMSi Myaccount Billing addresses Registered numeric senders Password change Notifications Documents Report URL s Save Cancel Username Password First Name Last Name Street City Post code Country Abkhazia iF Tiie Zani Ab ch Chad GMT 0100 x Telephone Email GSM Fax Job Title Company URL MSN Messenger Skype SMS MESSENGER USER MANUAL MESSAGING 5 1 QUICK SMS gt Figure 29 Quick SMS screen consisting of the Recipients Sender and Message sections ft Messaging Utilities amp tools Reseller General Balance 138 24R PracMed Quick SMS SMS Oasis SMS log 48h Recipients
18. SMS MESSENGER USER MANUAL messenger U 5 p b Create campaigns Engage your customers Empower your business SMS MESSENGER USER MANUAL CONTENTS 1 Home 1 1 Application categories 1 2 Toolbar 1 3 Menu options 1 4 Contact 2 1 2 2 2 3 2 5 2 6 Account settings My account 2 1 1 Account information 2 1 2 Contact information Billing addresses Password change Notifications User Details N OOo ff A Co co N N N 10 11 12 SMS MESSENGER USER MANUAL 4 Messaging 4 1 Quick SMS 4 1 1 Step 1 4 1 2 Step 2 4 1 3 Step3 4 2 SMS log 48H 4 2 1 Filter messages 4 2 2 Export messages 4 2 3 Refresh data 4 2 4 Details shown 4 3 Professional SMS 4 3 1 Professional SMS 4 3 2 Drafts 4 3 3 SMS log 48h 4 3 4 SMS bulk list 4 4 File2SMS 4 4 1 STEP 1 Upload a file 44 2 STEP 2 Create message 4 4 3 STEP 3 Process Preview 444 STEP 4 Start job 44 5 STEP 5 Report 4 4 6 SMS bulk list 5 Utilities amp tools 5 1 Address book 5 1 1 Manage contacts 5 1 2 Manage groups 5 1 3 Import contacts 5 2 Analytics 5 2 1 Dashboard 5 2 2 SMS log 48H 5 2 3 NC log 48h 5 3 Number Context 5 3 1 Perform Number Context Lookup 5 522 Perform Number Context wizard 5 3 3 Number Context Bulk List 14 14 15 16 17 17 18 18 18 19 20 24 25 27 28 29 30 35 36 37 37 39 39 39 42 44 48 48 52 54 55 55 56 60 5 3 4 6 Glossary SMS MESSENGER USER MANUAL Number Context results
19. TS network mobile phone users It is stored as a 64 bit field in the SIM inside the phone and is sent by the phone to the network It is also used for acquiring other details of the mobile in the Home Location Register HLR or as locally copied in the Visitor Location Register To prevent eavesdroppers identifying and tracking the subscriber on the radio interface the IMSI is sent as rarely as possible and a randomly generated TMSI is sent instead This is the primary key to each Number Context Lookup record Examples of other data stored in the Number Context Lookup against an IMSI record GSM services that the subscriber requested or has been provided with GPRS General packet radio service GPRS is a packet oriented mobile data service on the 2G and 3G cellular communication systems global system for mobile communications GSM The service is available to users in over 200 countries worldwide GPRS was originally standardized by European Telecommunications Standards Institute ETSI in response to the earlier CDPD and i mode packet switched cellular technologies It is now maintained by the 3rd Generation Partnership Project 3GPP Settings allow the subscriber to access packet services Current location of the subscriber VLR and serving GPRS support node SGSN Call diverts settings applicable for each associated MSISDN MSISDN is a number uniquely identifying a subscription ina GSM or a UMTS mobile network Simply put it is the telephone numbe
20. ad 3 Data processing Summary Total records processed Invalid records Valid records Save job as Number Context 22 03 2013 11 14 32 Enter a description for the performed Number Context optional lt Prev Cancel Job 6 3 2 4 ANALYSE e Here you can review job parameters such as Country Network Price per NC lookup in euro cents Total recipients and NC count Total number of Number Context lookups and Total price in euro cents gt Figure 101 Step 4 Analyse f Messaging Utilities amp tools Reseller General Number Context sMs Aeneon NC bulk list NC log 48h 1 Input data 2 Review upload 3 Data processing 4 Analyze Total Number Context Total price in EUR 1 0 0060 EUR Number Context summary Country Network Price per Number Context in EUR Total recipients Number Context count United States 1 Sprint Communications Company LP 0 0060 EUR 1 1 lt Prey Cancel Job SMS MESSENGER USER MANUAL 6 3 2 5 NC RESULTS Displays confirmation that a job is being processed Use the View NC list link to display job status or click New job to perform new Number Context job Figure 102 Number Context results page f Messaging Utilities amp tools Reseller General Balance 138 06R PracMed Number Context sms Aoa gena NC bulk list NC log 46h 1 Input data 2 Review upload 3 Data processing 4 Analyze 5 Number Context results Your request is
21. anhanannner To enter a new billing address or change the current address please contact your Sales Manager When entering a new billing address filling in all the required fields is mandatory SMS MESSENGER USER MANUAL 2 NOTIFICATIONS Figure 15 Notifications screen f Messaging Utilities amp tools Reseller General Balance 138 24R PracMed Account settings SMS Myaccount Billing addresses Registered numeric senders User details Password change Wouwse Documents Report URL s Name Description Status Operations Low account balance Alerts you on mail when your account balance reaches defined minimum Active Edit Unsubscribe Notifications provide useful information about your account that can be sent to your email or mobile phone The Notifications table displays several types of information Name notification type Description notification description and explanation Status if you have subscribed to a notification status is active If not status is inactive Operations the option to subscribe unsubscribe to from a notification and edit notification options if subscribed To receive a notification you have to be subscribed to one SMS MESSENGER USER MANUAL If notifications are sent to your cellphone your account will be charged for the SMS sent 2 6 USER DETAILS gt Figure 16 User details screen displays a list of created users Balance 138 24R PracMed f Messaging Utilities amp tools
22. being processed View NC bulk list New Job Large uploads can take a longer time to complete and display on the NC results page Figure 103 Number Context results page NC Bulk list f Messaging Utiiies amp tools Reseller General Number Context sMs Number Context EAO Ldn NC log 48h History From 20 03 2013 To 22 03 2013 Description Finish time Send count Operations Number Context 22 03 2013 11 14 32 22 03 2013 11 21 20 287 1 1 Excel CSV Number Context 21 03 2013 14 16 31 21 03 2013 14 16 35 220 4 Excel CSV Number Context 21 03 2013 11 00 05 21 03 2013 11 00 11 377 41 Excel CSV Number Context 20 03 2013 18 13 19 20 03 2013 18 13 42 957 1 1 Excel CSV Use the button on the toolbar to refresh data 6 3 3 NUMBER CONTEXT BULK LIST This section displays the results of your Number Context jobs SMS MESSENGER USER MANUAL Number Context lookup is a check of a central database with the details of each mobile subscriber authorised to use the GSM core network The Number Context Lookups store details of every SIM A subscriber identity module SIM on a removable SIM card securely stores the service subscriber key IMSI used to identify a subscriber on mobile telephony devices Such as mobile phones and computers card issued by the mobile phone operator Each SIM has a unique identifier called an IMSI International Mobile Subscriber Identity or IMSI pronounced rmzi is a unique identification associated with all GSM and UM
23. bscriber is invalid or when a similar permanent unavailability issue occurs Flash SMS Message that appears directly on the phone s screen instead of the Inbox It s a useful alternative to normal SMS when you want to catch the recipient s attention immediately GPRS General packet radio service GPRS is a packet oriented mobile data service on the 2G and 3G cellular communication systems global system for mobile communications GSM The service is available to users in over 200 countries worldwide GPRS was originally standardized by European Telecommunications Standards Institute ETSI in response to the earlier CDPD and i mode packet switched cellular technologies It is now maintained by the 3rd Generation Partnership Project 3GPP IMSI An International Mobile Subscriber Identity or IMSI pronounced rmzi is a unique identification associated with all GSM and UMTS network mobile phone users It is stored as a 64 bit field in the SIM inside the phone and is sent by the phone to the network It is also used for acquiring other details of the mobile in the Home Location Register HLR or as locally copied in the Visitor Location Register To prevent eavesdroppers identifying and tracking the subscriber on the radio interface the IMSI is sent as rarely as possible and a randomly generated TMSI is sent instead SMS MESSENGER USER MANUAL MSISDN MSISDN is a number uniquely identifying a subscription in a GSM or a UMTS mobil
24. d a file Please select an Excel up to 6 MB csv or txt up to 15 MB file with GSM numbers Browse No file selected In this step import your contact database by uploading a CSV TXT or MS Excel document Select recipient column and click next Figure 52 Worx will try to recognise the column containing recipients Check if the right column is marked Recipients to proceed Messaging Utilities amp tools Reseller General Balance 138 06R PracMed File2SMS smsi AZAIS SMS buk Ist 1 Upload a file Please choose the recipient column Showing only first 5 rows Filename C fakepath Test Group xIsx El Use first row as a header e Recipient Recipient Recipient Recipient Recipient 385992576181 Igor Bilic Desinger Column 5 385997368586 Marijan Boljar Kako kada 385981779617 Darko Bla ok Broz 38598388225 Sandra Colnar Zena 385989152886 Vesna Tadic Penzioner Next Cancel Job SMS MESSENGER USER MANUAL 5 4 2 STEP 2 CREATE MESSAGE gt Figure 53 Create message step fe Messaging Utilities amp tools Reseller General Balance 138 06 R PracMed File2SMS SMS glivasiiicas SMS bulk list 1 Upload a file 2 Create message Sender Alphanumeric PracMed O Numeric O Uploaded data Business Message Preview National text Send as it is v Messages 1 Characters 160 Gs Insert placeholder v Message options 48h Validity period Flash SMS Custom client id O Delivery s
25. default validity of your message e Scheduled job Messages can be sent immediately or scheduled for later sending Scheduled messages can be found under SMS Manager gt Scheduled messages A flash SMS appears directly on the phone screen instead of being routed to the inbox It is a useful alternative to normal SMS when you want to capture the recipient s attention immediately By default each message has a 48 hour expected delivery timeframe The Validity period function allows this value to be shortened to the desired time period e Delivery speed limit You can limit sending speed if you wish the messages are sent at a slower rate e Custom client Id Select column from uploaded file and data in that column will be saved with each sent message You can then request report in Analytics Report Centre and report will contain this custom data SMS MESSENGER USER MANUAL 9 4 2 4 ACTIONS Figure 57 Page actions Cancel Job Back Send Test SMS Back Returns you to the previous step Send test SMS Allows you to send a test message to a number of your choice This is very useful for testing and verifying the actual message your recipients will receive once the job is started Next This action is used to proceed to next step Process Preview and continue with the wizard Cancel job Use the Cancel job button to reset the current job A confirmation dialog will appear Confirming this action resets all changes made up to t
26. e SMS MESSENGER USER MANUAL Messages shows only sent SMS messages HLR shows only HLR queries All will display both sent SMS and HLR queries 6 2 1 1 3 FILTER BY TRAFFIC OR EXPENSES Figure 84 Expenses traffic filter This option works independently from the filter in Figure 83 and switches between respective views with the data already shown show report for Expenses Traffic Traffic shows how many messages you have sent to a specific location It can be further filtered to show all traffic or only delivered sent or failed messages It clearly shows which countries and networks you have the largest traffic volume towards Expenses will show your expenses per top destinations This will allow you to fine tune your prices and lower your costs Filtering traffic only by date and type requires clicking the Show button to display results All other filtering options will display filtered data when selected 6 2 1 2 DASHBOARD NETWORKS OVERVIEW Figure 85 Networks overview Expenses Country Delivered Pending Failed Total EUR Croatia 8 0 1 9 0 138 Invalid destination 0 0 1 1 0 000 The secondary toolbar on the dashboard is used to display your top destinations and give you quick information about your expenses and traffic 6 2 1 2 1 TOOLBAR OPTIONS Several options are visible on the toolbar Show networks checkbox Traffic information SMS MESSENGER USER MANUAL 6 2 1 2 2 SHOW NETWORKS gt Figu
27. e network Simply put it is the telephone number of the SIM card in a mobile cellular phone Number Context Number Context lookup is a check of a central database with the details of each mobile subscriber authorised to use the GSM core network Pending messages Messages which were submitted to the operator but are currently pending for delivery This can happen due to temporary handset unavailability sent messages Messages which were submitted to the operator but are currently pending for delivery This can happen due to temporary handset unavailability SIM A subscriber identity module SIM on a removable SIM card securely stores the service subscriber key IMSI used to identify a subscriber on mobile telephony devices such as mobile phones and computers SMS SMS or the Short Messaging Service allows users to send and receive personal text messages directly between mobile phones or sometimes to email addresses Each message can be up to 160 characters long when using the default character set and can be sent to and from users of different operator networks All mobile phones support SMS Transliteration From an information theoretical point of view transliteration is a mapping from one system of writing into another word by word or ideally letter by letter Transliteration attempts to use a one to one correspondence and be exact so that an informed reader should be able to reconstruct the original spelling of unknown tran
28. ed to our system SMS MESSENGER USER MANUAL Delivery speed limit max number of messages that will be sent per chosen time unit Minute Hour Day Description default or user predefined Professional SMS job name Click on Professional SMS job name open SMS log 48h just for the selected SMS job If the selected job is older than 2 days you need to export it from the Report Centre inside the Analytics application Send count displays total SMS count for a specific job Status sent job status Can be one of the following Scheduled Paused In process Finished Failed Cancelled Delayed Download summary download Professional SMS job summary in excel or CSV formats Also depending on bulk job status you can Cancel Pause and Resume a job change schedule time and delivery speed 0 4 6 1 FILTER BY DATE Figure 62 SMS bulk list filter Scheduled for From 19 03 2013 To 21 03 2013 Show W Pending W In process W Canceled W Failed Paused W Finished Filtering by date allows you to set a time frame for which you want to examine data You can also toggle various message statuses below to filter data only to very specific parameters Please note that any changes to filter properties being either date time or message status related require the button to be clicked in order to display the filtered data 5 4 6 1 1 HOW TO FILTER DATA First select type of date reference either the period the job
29. eneral Balance 138 06R PracMed Professional SMS sms Professional SMS WEISE SMS log 48h SMS bulk list Draft time Subject Sender Total recipients SMS count per recipient Message text Operations 12 03 2013 15 29 57 draft2 0 4 GSM First Name xxx Edit Delete 12 03 2013 13 13 59 draft 1 1 1 cloud test Edit Delete SMS MESSENGER USER MANUAL The Drafts table shows all draft messages with their relevant data Draft time date and time when the draft message was created Subject name of draft entered when saving the draft message Clicking on the subject will allow you to edit the draft message Sender ID sender ID that will be displayed to recipients Total recipients total recipients count per draft job SMS count per recipient number of SMSs per recipient in a draft job Message text displays the body of the message Operations drafts can be either edited by clicking the Edit button or deleted using the Delete button Draft messages can be saved only with Professional SMS 5 3 3 SMS LOG 48H Figure 46 SMS log 48h screen Messaging Utilities amp tools Reseller General Balance 138 06R PracMed Professional SMS SMSi Professional SMS Drafts SRUSIO SMS bulk list Messages sent in the last 48 hours Recipient W Pending Delivered V Failed External message id Export to Excel CSV W with message text pe Destination Destination SMS Delivery External messageid Sent date Sende
30. essage related details are displayed on the message panel Number of SMS messages Displays the current number of SMS messages per recipient and the maximum allowed number of messages per recipient Characters left Displays remaining characters in the current message Total allowed number of characters per message is 160 459 if multipart message is used Select mapping lf any symbol outside the GSM7 standard is used the message will be sent in Unicode Since Unicode messages allow fewer characters per message mapping is used to replace symbols outside the GSM7 standard to the GSM7 standard Insert placeholder Use this option to personalise each of your messages Use your database columns as data values 5 4 2 2 1 HOW TO USE MAPPING Write your message without restrictions If any symbol outside the GSM7 standard is used the message will be sent in Unicode format Select the mapping that suits your language to transform all special symbols from Unicode to the GSM 7 standard A preview of mapped message is shown If any mapping is active you will not be able to enter any symbol outside the GSM 7 standard If you need to enter other symbols turn off transliteration When done turn it on again 5 4 2 2 2 HOW TO USE PLACEHOLDERS Write your message Insert a placeholder when you need to add a different value for each contact 6 In information theory transliteration is a mapping from one system of writing into another word by w
31. etails Obligatory fields are highlighted yellow 2 Click Save to add new contact or Cancel to dismiss gt Figure 65 New contact popup The popup window consists of two tabs The first one Contact details provides a list of fields that can be associated with a user and used as placeholder text or number later when composing a message The GSM and First name fields the first two fields in the tab are mandatory The second tab Groups enables you to associate a user with one or more groups for easier sending to a specific list of recipients later Click the Save button at the bottom of the dialog to keep changes or click Cancel button to discard all the changed data New Contact Contact details Groups GSM First Name New Contact Last Name Street Contact details Groups City Region Post code Birthdate Email Company URL Country Data1 Data2 Data3 Cancel Save Cancel Save 6 1 1 8 DELETING ALL CONTACTS gt Figure 66 The Delete all button the last button at the left hand side of the toolbar Delete all SMS MESSENGER USER MANUAL The Delete all button deletes all contacts in system After clicking the button a confirmation dialog will appear Click Yes to complete delete or Cancel to abort this action gt Figure 67 Delete confirmation dialog Please note all contacts in your address book will be deleted and automatically removed from any previous
32. fying and tracking the subscriber on the radio interface the IMSI is sent as rarely as possible and a randomly generated TMSI is sent instead SMS MESSENGER USER MANUAL gt Figure 98 Paste or enter numbers option Aeng NC bulk list NC log 48h 1 Input data Upload file Paste or enter numbers Please enter one number per line 6 3 2 2 REVIEW UPLOAD e Here you can customise input from uploaded data by managing parameters such as the encoding delimiter and preview data SMS MESSENGER USER MANUAL gt Figure 99 Step 2 Review upload Messaging Utilities amp tools Reseller General Balance 138 06R PracMed Number Context smsi Aoa geag NC bulk list NC log 48h 1 Input data 2 Review upload If the table below is OK add values to columns and click Next Skip first row Showing only first 5 rows Custom client id None Number Number Number Number 1234567890123 John Jackson 15348343153 James Harveson 648351531531 Jack Johnson 565484654123 Mary Morrison 51185348641 Angela Dickinson lt Prey Cancel Job 6 3 2 3 DATA PROCESSING e This step displays the results status of and provides the option to name the current Number Context job SMS MESSENGER USER MANUAL gt Figure 100 Step 3 Data processing f Messaging Utilities amp tools Reseller Genera Balance 138 06R PracMed messenger Number Context sms Aongea NC bulk list NC log 48h 1 Input data 2 Review uplo
33. he right list is a list of contacts of the group you are currently modifying Manage 1353531328377 txt 1 All Contacts 1353531328377 txt 1 Members Filter Select All None Filter Select All None First name Last name GSM First name Last name GSM ae gt gt No data to show Igor a Marijan Sandra Vesna Close 6 1 2 5 IMPORT CONTACTS TO GROUP Click Import to browse for Excel CSV or TXT files and upload contacts to a group SMS MESSENGER USER MANUAL gt Figure 77 Import in group popup Import in group 1353531328377 txt 1 There is a file size limit of 100MB Recommended number of records should not exceed 50 000 Choose File No file chosen Upload 6 1 2 6 EXPORTING GROUP CONTACTS Click Excel or CSV from the Operations menu to download in those formats See Figure 75 for Excel and CSV links in the aforementioned menu 6 1 2 7 RENAME GROUP Click on the Rename button allows you change group name gt Figure 78 Rename group popup Edit contact group 1353531328377 txt 1 co 1353531328377 txt 1 Cancel Save 6 1 2 8 DELETING A GROUP The Delete button permanently deletes a group See Figure 75 additional Delete button information SMS MESSENGER USER MANUAL 6 1 2 9 MANAGE GROUP CONTACTS gt Figure 79 Managing a group Manage 1353531328377 txt 1 All Contacts 1353531328377 txt 1 Members Filter Select All None Filter Select All None First name Last name GSM First
34. his point SMS MESSENGER USER MANUAL 5 4 3 STEP 3 PROCESS PREVIEW gt Figure 58 Process preview step f Messaging Utilities amp tools Reseller General Balance 138 06R Praclled Fie2SMS sms messenger ELZAN SMS bulk list 1 Upload a file 2 Create message 3 Process Preview Summary Total records processed Valid records Message preview showing only first 3 records Message text Sender Characters SMS Unicode This is a test message BTile1 22 1 This is a test message BTile1 22 1 This is a test message BTile1 22 1 Save job as C fakepath Test Group xlsx 21 03 Fije2SMS job name optional Back Next Cancel Job This step displays preliminary message statuses and provides the option to name the current File2SMS job The Summary section displays numbers of total records processed followed by invalid records duplicate records and valid records if any Message preview section displays the first three valid records for verification purpose This is very useful if you use placeholder data in your message since the list previews the actual records inserted from respective uploaded data file columns The list contains message text sender characters and number of SMS per recipient The last column specifies if your messages uses Unicode encoding Unicode messages are longer than standard GSM7 encoded messages this occurs if you use non standard characters in your messages If the message is
35. igure 73 New Group dialog New Contact Group Name Cancel Save 6 1 2 3 GROUPS LIST gt Figure 74 Groups list contains group names number of respective contacts and dropdown operations menu for each group Name Contacts count Operations 1353531328377 tt 1 0 Operations Y 1353531328377 tt 2 0 Operations V 1353531727433 csv 1 0 Operations Y 1353531727433 csv 10 0 Operations Y 1353531727433 csv 11 0 Operations V 1353531727433 csv 2 0 Operations Y 1353531727433 csv 3 0 Operations V 1353531727433 csv 4 0 Operations V 1353531727433 csv 5 0 Operations 1353531727433 csv 6 0 Operations V The groups list is displayed below the toolbar displaying the number of contacts in each group The Operations section at the far right of the toolbar gives you various editing options for a single group The list displays 10 groups per page To navigate between pages click the arrows below SMS MESSENGER USER MANUAL gt Figure 75 Group list with the Operations dropdown menu open for a group Name Contacts count Operations 1353531328377 tt 1 0 Operations Y 1353531328377 txt 2 0 Contacts Import 1353531727433 csv 1 0 Excel eV 1353531727433 csv 10 0 iat Rename 6 1 2 4 ADD A CONTACT TO A GROUP 1 To add a contact to a group click Contacts 2 The same window is displayed if you click the name of a group gt Figure 76 Manage group popup The left list contains all the contacts available in the Address Book T
36. ime period If needed change the default validity of your message 9 3 1 3 2 FLASH SMS Flash SMS is a message that appears directly on the phone screen instead of being routed to the inbox It is a useful alternative to normal SMS when you want to capture the recipient s attention immediately Select the checkbox if you want your message to be displayed as flash SMS 9 3 1 3 3 SCHEDULE JOB Messages can be sent immediately or scheduled for later sending at a specific time Scheduled messages can be found under SMS Bulk List 9 3 1 3 4 DELIVERY SPEED LIMIT You can limit sending speed if you wish the messages are sent at a slower rate SMS MESSENGER USER MANUAL 9 3 1 4 ACTIONS gt Figure 44 Professional SMS page actions Start job Send Test SMS Save Draft Reset 5 3 1 4 1 START JOB Once you set your SMS job click Start job in order to start your SMS sending process 5 3 1 4 2 SEND TEST SMS Allows you to send a preview message to the number of your choice 5 3 1 4 3 SAVE DRAFT Saves a draft of the message for later editing and sending Draft messages are messages saved for later editing or sending These unfinished messages can easily be customised at any later point 5 3 1 4 4 RESET Use the button to reset the current job can be undone by clicking Undo All messages saved as drafts are displayed under Drafts menu 5 3 2 DRAFTS gt Figure 45 Drafts screen f Messaging Utilities amp tools Reseller G
37. ination Destination SMS Delivery Message Externalmessageid Sentdate Sender Recipient Ported Status country network count reporttime text 22 09 2015 22 09 2015 5 Afri a yi 1 Del rant 18509220524477761 072447 Prached 27722282900 South Africa MTN SA es elivered T240 gran SMS log 48h section gives you an overview of all your sent messages as well as export options 5 2 1 FILTER MESSAGES gt Figure 35 Filter forms Click the Refresh button after toggling form properties or entering or removing data for changes to take effect Recipient Pending Delivered Failed External message id e By recipient 1 Enter recipient number 2 Press Refresh button e By status 1 Select only the desired checkbox for statuses you want to filter 2 Press Refresh button e By External message Id 1 Enter the desired External message Id 2 Press the Refresh button SMS MESSENGER USER MANUAL 5 2 2 EXPORT MESSAGES Figure 36 Export form Export to Excel csv W With message text To Excel press the Excel button To CSV press the CSV button If you also wish to export message text mark With message text checkbox 5 2 3 REFRESH DATA Click to get the most up to date information on your sent messages 5 2 4 DETAILS SHOWN Figure 37 SMS log 48h list example Destination Destination SMS Delivery External message id Sent date Sender Recipient Status Message text country network count report time 19 03 2013 Message Your act
38. ivation code Croati T Mobile HR 1 z i 15 27 49 oa wa sent is Sending time exact time when SMS was sent Sender ID sender name Recipient recipient name or number Destination country details on the destination country name Destination Network details on the destination network name Sent count total number of SMS sent in job Status gives information about current message status Delivery report time time when the message was delivered SMS MESSENGER USER MANUAL 5 3 PROFESSIONAL SMS Figure 38 Professional SMS home screen fe Messaging Utilities amp tools Reseller General Balance 138 06 R PracMed Professional SMS SMS HOESSEIN Drafts SMS log 48h SMS bulk list Recipients Total recipients 0 Paste Manual input Contacts Groups Filter Select All None First name Last name GSM No selected contacts F Darko 385981779617 m Igor 385992576181 F Marijan 385997368586 E Sandra 38598388225 E Vesna 385989152886 Sender Alphanumeric BTile1 5 Numeric 60193357315 z Message Mapping None y Messages 1 3 Characters 160 Insert placeholder v Message options Validity period E Flash SMS E Delivery speed limit El Scheduled job Send Test SMS Save Draft Reset SMS MESSENGER USER MANUAL The module for quick messaging to many recipients This section is closely tied with Address Book contacts and groups 5 3 1 PROFESSIONAL SMS 0
39. l Import File split options You can also import multiple contacts from a file Supported formats are TXT Excel or CSV files 1 Click Import to browse for the file 2 Click Upload to proceed 3 System will automatically try to detect uploaded file encoding and delimiter You can change this manually 4 Inthe table map each column is set with predefined column names 5 Optionally you can use File Split options to split uploaded data into smaller groups by manually defining number of records per file You can also ask the system to split data into set number of groups or split into even groups with set record number SMS MESSENGER USER MANUAL 6 2 ANALYTICS 6 2 1 DASHBOARD Figure 81 Dashboard page Messaging Utiities amp tools Reseller General Balance 138 06R PracMed Analytics smsi BEIE SMS log 48h SMS bulk list NC log 48h NC bulk list USSD Log 48h Report centre from to Traffic Report For W Only charged 14 03 2013 21 03 2013 All Main account X 0 138 EUR 9 8 0 4 Show report for Expenses Traffic Expenses overview for periodMar 14 2013 Mar 21 2013 0 138 EUR 00 o Mar 14 2013 Mar 15 2013 Mar 16 2013 Mar 17 2013 Mar 18 2013 Mar 19 2013 Mar 20 2013 Mar 21 2012 Expenses EUR Delivered Pending Failed Total sent Top Countries Croatia 8 e 0 03 0 06 0 09 0 12 0 15 Expenses EUR Expenses EUR 0 138 SE 0 138 E Show networks Co
40. letes the contact The link is available from Operations menu on the right hand side of the contact list grid See Figure 70 for example the Delete action is also available in the Operations dropdown menu 6 1 2 MANAGE GROUPS gt Figure 71 Mange groups page Messaging Utilities amp tools Reseller General Address Book sMs Manage contacts Import contacts EUEUECEE OTS Criteria Filter Delete all Name Contacts count Operations 1353531328377 tt 1 0 Operations 1353531328377 tt 2 0 Operations 1353531727433 csv 1 0 Operations Y 1353531727433 csv 10 0 Operations Y 1353531727433 csv 11 0 Operations Y 1353531727433 csv 2 0 Operations Y 1353531727433 csv 3 0 Operations 1353531727433 csv 4 0 Operations Y 1353531727433 csv 5 0 Operations Y 1353531727433 csv 6 0 Operations a Page 1 of 3 The Manage groups toolbar lets you search for contacts saved in your address book as well as add new contact groups 6 1 2 1 FINDING GROUPS gt Figure 72 Criteria filter Clear the input and click filter again if you want to remove the filter and view all data Criteria Filter SMS MESSENGER USER MANUAL 1 Enter the name or first letter in the Criteria text box and click Filter 2 Search results will be displayed below 6 1 2 2 ADDING GROUPS 1 Click Add new group The New group window opens 2 Enter group name 3 Click Save or Cancel to dismiss gt F
41. ly connected to the global mobile network which ensures fast and highly accurate access to key information about a specific mobile number including e Validity checking whether a mobile phone number is valid e Mobile location country level information about the location of a phone e Mobile network the current network that the phone is operating on SMS MESSENGER USER MANUAL International Mobile Subscriber Identity IMSI 7 enhance anti fraud procedures by performing IMSI verification directly from the GSM network Porting checks whether a mobile phone number has been ported to a new network due to MNP Mobile Number Portability 6 3 1 1 TOOLBAR To reset current job press the Cancel job button can be undone by clicking Undo 6 3 2 PERFORM NUMBER CONTEXT WIZARD 6 3 2 1 INPUT DATA Use the form to either insert numbers manually by entering numbers individually or pasting spread sheets of numbers or upload a CVS TXT or MS Excel document containing mobile numbers IMSI An International Mobile Subscriber Identity or IMSI pronounced rmzi is a unique identification associated with all GSM and UMTS network mobile phone users It is stored as a 64 bit field in the SIM inside the phone and is sent by the phone to the network It is also used for acquiring other details of the mobile in the Home Location Register HLR or as locally copied in the Visitor Location Register To prevent eavesdroppers identi
42. n to Home to navigate between Applications this can easily be done through the toolbar The first image link on the left side leads to the homepage The left side offers the main menu divided into four main categories Each category pops up and offers links to applications in respective categories The right side of the toolbar displays account balance which is displayed as a Rand value The user menu is located on the far right side with your username as the title The user menu pops up links to vital services such as account settings language change help and logout 1 Other zone Web applications have their own help documents available for each application 2A help document for each of the download zone applications comes with the installation program SMS MESSENGER USER MANUAL 1 3 gt MENU OPTIONS Figure 3 Menu options SMS Account settings Contact Logout The Menu Option is available on the right side of the toolbar and allows the following options Account settings direct link to account settings Payments direct link to the payment application Contact pop up window with contact form and contact details of your account Manager and Infobip Support Language primary and secondary language selector Help link to online help document Logout when finished working on SMS Messenger use this option to logout out of a SMS Messenger session 1 4 CONTACT Contact data allows you to easily contact your Sales Manager
43. or number Destination country details on the destination country name Destination Network details on the destination network name Sent count total number of SMS sent Status gives information about message status Delivery report time time when the message was delivered 5 3 4 SMS BULK LIST Figure 49 SMS bulk list screen ft Messaging Utilities amp tools Reseller General Balance 138 06R PracMed Professional SMS SMS Professional SMS Drafts SMS log 48h ERRANS Uploaded at v From 20 09 2015 To 22 09 2015 Show f Pending In process 7 Canceled fy Failed J Paused 7 Finished Scheduled for Uploaded at Delivery speed limit Description Send count Status Download summary No data to show This section displays the list of your Professional SMS performed jobs SMS bulk result list Scheduled for if a job has been scheduled for a specific time then this column will display the scheduled job time If the job has been sent immediately then it will show the exact sending time Updated at displays the time when the job has been uploaded to our system Delivery speed limit max number of messages that will be sent per chosen time unit Minute Hour Day Description default or user predefined Professional SMS job name Click on the Professional SMS job name to open the SMS log 48h for the selected SMS job If the selected job is older than 2 days you need to export it from the Report Centre inside the
44. ord or ideally letter by letter Transliteration attempts to use a one to one correspondence and be exact so that an informed reader should be able to reconstruct the original spelling of unknown transliterated words To achieve this objective transliteration may define complex conventions for dealing with letters in a source script which do not correspond with letters in a goal script SMS MESSENGER USER MANUAL 3 Use the Send test button to send a test message to a custom GSM number 9 4 2 3 MESSAGE OPTIONS gt Figure 56 Message options sections Message options 48h Validity period W Flash SMS None Custom client id Ei Delivery speed limit messages per Minute W Scheduled job 21 03 2013 0 56 oan Ei Adjust timezone relative to recipient Selected timezone will be used as fallback in case that destination number could not be resolved Zagreb Croatia GMT 0100 Several message options are available e Flash SMS Is a message that appears directly on the phone screen instead of being routed to the inbox It is a useful alternative to normal SMS when you want to capture the recipient s attention immediately Select the checkbox if you want your message to be displayed as flash SMS e Validity period By default each message by default has a 48 hour expected delivery timeframe The Validity period function allows this value to be shortened to the desired time period lf needed change the
45. peed limit LI Scheduled job O Delivery time window Back Send Test SMS Cancel Job This area has the following important sections e Sender e Message Preview e Message options SMS MESSENGER USER MANUAL 0 4 2 1 SENDER gt Figure 54 Choose a desired sender type Sender Alphanumeric BTile1 Numeric 60193357315 Uploaded data recipient The File2SM9S sender panel lets you choose between alphanumeric registered numeric sender IDs or uploaded data Alphanumeric sender Letters and numbers are both an option for this type of sender Can be changed as needed Alphanumeric sender ID can be entered manually and can contain both numbers and letters but not only numbers Numeric sender You can select one of the registered and verified mobile numbers on the list Numeric values are used to simulate actual international or national sender IDs Uploaded data Allows you to select a column from your uploaded document and use it as a sender This way you can customise the sender for each recipient Default sender ID is set up under Account gt My Account menu Account information panel 0 4 2 2 MESSAGE PREVIEW Figure 55 Message preview section Message Preview Mapping None x Messages 1 3 Characters 160 Insert placeholder The Message section has a text box marked with an envelope for entering your message SMS MESSENGER USER MANUAL Several important m
46. r Recipient Status report Message text country network count b time 21 03 2013 Message 54 03 2013 09 30 28 Croatia VIP NET 1 sent and pa aBy5eZnnd uxAyvEonpotvexbe i delivered es 21 03 2013 Message 09 26 14 Croatia VIP NET 1 sent not a y egnne Apv fonpotupx o g delivered apoek j T Mobile Message Your activation code is r 1 15 27 49 ee T sent i SMS log 48h section gives you an overview of all your sent messages as well as export options SMS MESSENGER USER MANUAL 9 3 3 1 FILTER MESSAGES Figure 47 SMS log 48h sent messages filter Recipient W Pending Delivered Failed External message id By recipient Enter recipient number Press the Refresh button By status Select only desired checkbox for status you want to filter Press Refresh button By External message Id Enter desired External message Id Press the Refresh button 0 3 3 2 EXPORT MESSAGES Figure 48 Export data to excel or CSV with or without message text Export to Excel CEN Ei With message text To Excel press the Excel button To CSV press the CSV button If you also wish to export message text mark the With message text checkbox 5 3 3 3 REFRESH DATA Click to get the most up to date information on your sent messages or to refresh data after toggling filter properties 5 3 3 4 DETAILS SHOWN Sending time exact time when an SMS was sent SMS MESSENGER USER MANUAL Sender ID sender name Recipient recipient name
47. r of the SIM card in a mobile cellular phone In the default view the toolbar displays only the Refresh button which you can use to get the most up to date information on your performed Number Context SMS MESSENGER USER MANUAL 6 3 4 NUMBER CONTEXT RESULTS LIST gt Figure 104 Number Context results page with date range filter and the result list below Number Context jobs are displayed chronologically in a descending order from newest to oldest You can export each job as Excel or CSV using the respective links in the operations column f Messaging Utilities amp tools Reseller General Balance 138 06R Praclled Number Context SMS Number Context Sied dmg NC log 48h History From 20 03 2013 To 22 03 2013 Description Finish time Send count Operations Number Context 22 03 2013 11 14 32 22 03 2013 11 21 20 287 1 1 Excel CS Number Context 21 03 2013 14 16 31 21 03 2013 14 16 35 220 4 1 Excel CS Number Context 21 03 2013 11 00 05 21 03 2013 11 00 11 377 11 Excel CS Number Context 20 03 2013 18 13 19 20 03 2013 18 13 42 957 4 4 Excel CS e Description Default or user defined Number Context job name Click on Number Context Lookup job name to display Number Context results for that Number Context job e Finish time Shows the exact time when a Number Context Lookup job was done e Sent count Total Number Context Lookups in a Number Context Lookup job e Operations Export options to an Excel or CSV file SMS MESS
48. re 86 Example overview of networks when the Show networks checkbox is checked 7 Show networks Country Network Delivered Pending Failed Total a T Mobile Croatia HR 6 0 0 6 0 078 Croatia VIP NET 2 0 1 3 0 060 a Invalid Invalid destination 0 0 1 1 0 000 network If checked the Show networks checkbox will display traffic in the selected country by networks If unchecked you will obtain information about selected country traffic that won t be extended for all networks in that country 6 2 1 2 3 TRAFFIC INFORMATION gt Figure 87 Traffic information is displayed depending on selected options Traffic or Expenses Displays your traffic information e Expenses e Traffic e Delivered messages e Pending messages e Failed messages SMS MESSENGER USER MANUAL 6 2 2 SMS LOG 48H gt Figure 88 SMS log 48h page with filter and export toolbar and list of sent messages below A Messaging Utilities amp tools Reseller General Analytics smj Dashboard UNACO Et SMS bulk list NC log 48h NC bulk list USSD Log 48h Report centre Messages sent in the last 48 hours Recipient Pending Delivered Failed External message id Export to Excel CSV W with message text g Destination Destination SMS ENNY External messageid Sent date Sender Recipient Status report Message text country network count time 21 03 2013 Croatia TMobile A 21 03 2013 15 30 00 HR i 15 30 06 delivered Message EN Croatia VIP
49. s overall message volumes to be sent and total job price When creating a scheduled job detailed information about sending time and location is displayed SMS MESSENGER USER MANUAL 5 4 5 STEP 5 REPORT gt Figure 60 Report step f Messaging Utilities amp tools Reseller General File2SMS SMSi ALZAS SMS bulk list 5 Report File2SMS job has been started View SMS bulk list Start new File2SMS job Once started the job is displayed in the SMS bulk list page You can either navigate to SMS bulk list to verify the job progress or start a new File2SMS job Scheduled File2SMS jobs can also be found in the SMS Bulk List 0 4 6 SMS BULK LIST gt Figure 61 SMS bulk list page Messaging Utilities amp tools Reseller General Balance 138 06R PracMed File2SMS SMS File2SMS ERAS Uploaded at v From 20 09 2015 To 22 09 2015 Show Pending fy In process fy Canceled fv Failed fy Paused fy Finished Scheduled for Uploaded at Delivery speed limit Description Send count Status Download summary No data to show This section displays the list of your File2SMS performed jobs SMS bulk result list the list below the date and message status filters e Scheduled for if a job has been scheduled for a specific time then this column will display the scheduled job time If the job has been sent immediately then it will show the exact sending time e Updated at displays the time when a job has been upload
50. sliterated words To achieve this objective transliteration may define complex conventions for dealing with letters in a source script which do not correspond with letters in a goal script UMTS Universal Mobile Telecommunications System UMTS is one of the third generation 3G mobile telecommunications technologies which is also being developed into a 4G technology The first deployment of the UMTS is the release99 R99 architecture It is specified by 3GPP and is part of the global ITU IMT 2000 standard The most common form of UMTS uses W CDMA IMT Direct Spread as the underlying air interface but the system also covers TD CDMA and TD SCDMA both IMT CDMA TDD Being a complete network system UMTS also covers the radio access network UMTS Terrestrial Radio Access Network or UTRAN and the core network Mobile Application Part or MAP as well as authentication of users via USIM cards Subscriber Identity Module Validity period Timeframe in which message delivery is expected
51. untry Delivered Pending Failed Total om EUR Croatia 3 0 3 9 epee The Dashboard displays a detailed overview of your traffic expenses and delivery rate It provides options for filtering your traffic and displaying the results graphically SMS MESSENGER USER MANUAL 6 2 1 1 DATA FILTER gt Figure 82 Data filters with highlighted statistics of traffic and expenses from to Traffic Report For W Only charged 14 03 2013 21 03 2013 All Main account 0 138 EUR 9 8 0 1 show report for Expenses Traffic Data can be filtered by using several options e Bydate e By service type SMS HLR or All e By traffic or expenses gt Figure 83 Date range and service type filter Click the button to display data set in the filter fields including the Only charged checkbox from to Traffic Report For Only charged 14 03 2013 21 03 2013 All Main account 6 2 1 1 1 FILTER BY DATE Filtering by date allows you to set a time frame for which you want to examine data How it works 1 Select the start date from which you wish data to be displayed 2 Select the end date to which you wish data to be displayed 3 Click the Show button to display filtered data The application assumes 00 00 midnight time the to date should be after the last day of sending you are interested in 6 2 1 1 2 FILTER BY SERVICE TYPE To provide you with even more insight on your traffic and costs you can filter messages by service typ

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