Delphi Scan Quick Start Guide
Contents
1. Delphi Scan Quick Start Guide Thank you for purchasing the Delphi Scan automotive diagnostic and reprogramming tool The following guide is designed to quickly help you unpack and configure the tool applicable for SV34000 SV34001 SV34002 Please follow the User Guide for complete information on the tool and its proper operation CONTACT US AT 1 800 545 2220 Delphi com am 2013 DELPHI CORPORATION ALL RIGHTS RESERVED Package Contents Package Contents VCI Vehicle Communications Interface Delphi Scan Software on DVD or USB Drive Cigarette Lighter Power Adapter 120V AC Power Adapter USB Cable 8 ft Main Cable ro gi p S e de OBDII Quicklink Cable Ford DCL Cable Honda Adapter Cable Mazda Adapter Cable Nissan Adapter Cable Toyota Wht Sar Cable Toyota Blk Rnd Cable Carrying Case Tablet PC with Windows 7 and AC Power Adapter Part Number SV34000 only CONTACT US AT 1 800 545 2220 Delphi com am 2013 DELPHI CORPORATION ALL RIGHTS RESERVED Step 1 Software Installation If your Delphi Scan kit includes the optional tablet PC please skip to Step 3 on Page 11 Activation amp Update Please install the Delphi Scan software on the shop computer you have designated for Delphi Scan System requirements are e Microsoft Windows 32 bit Operating System Windows XP with Service Pack 3 with at least 500MB of RAM or Windows Vista with at least 1GB of RAM or Windows 7 64 bi2. A valid email address is required to receive your activation code Client Full Name Company Telephone Number Cell Number Fax Number Address City Country Submit Cancel Update My Details CONTACT US AT 1 800 545 2220 Delphi com am 2013 DELPHI CORPORATION ALL RIGHTS RESERVED step 3 Activation amp Update Once you have your activation code click on Enter Activation Code Ener keiton Code Enter the code in the field provided using the on screen keyboard and then Ka eo ee PFPR click Submit The activation code is not case sensitive eee a ae a Cancel CONTACT US AT 1 800 545 2220 Delphi com am 2013 DELPHI CORPORATION ALL RIGHTS RESERVED step 3 Activation amp Update Activation is now complete Click OK To update first click on the Set Up menu button Next click on the Update menu button Then click OK after reading the notice Please verify that your PC is connected to the internet during the entire update process Please verify that sleep mode is disabled and that your PC is connected to an AC source 10 54 CONTACT US AT 1 800 545 2220 Delphi com am 2013 DELPHI CORPORATION ALL RIGHTS RESERVED step 3 Activation amp Update Click on Get Updates ARIRE to begin the update process The update progress will be displayed and may take a few minutes or several hours depending on the speed of your internet connection and the size of the upda
3. and device ready to operate so that we can quickly identify the source of the problem BlueView Interactive Help When needed Technical Support may ask for access to your computer using BlueView BlueView is a program that allows Customer Service to quickly connect to your computer through the internet This allows our support team to view and change settings or to guide you through a particular process When requested you can launch the BlueView program from the desktop icon after ensuring that you are connected to the internet Provide the ID number shown on your screen to the Representative over the phone This will allow him to see what you see and it will give him control over your computer BlueView BLUE STREAK electronics Blue Streak Remote Support Please call toll Free 1 877 916 8324 Press Option 1 and provide customer service the Following ID to connect to your desktop Password www teamviewer com CONTACT US AT 1 800 545 2220 Delphi com am 2013 DELPHI CORPORATION ALL RIGHTS RESERVED Thank You Thank you for purchasing the Delphi Scan Tool The tool is designed to easily integrate into your shop s existing platform Should you have any questions that this Quick Start Guide the detailed User Guide or the demonstration video on the tool do not answer please contact our Technical Support hotline at 1 800 545 2220 CONTACT US AT 1 800 545 2220 Delphi com am 2013 DELPHI C
4. in Step 2 Open Delphi Scan from the icon on the desktop This will begin your 30 day grace period before you must activate the software Q Next click the Vehicle menu button and the Activation Message will appear m To receive an activation code the user s registration information must be recorded in our system You 1 You have 30 days remaining to activate your software 7 i TE can register your user information online if you have connected your PC to the internet or over the ee phone by calling the number that appears in the Activation Message below For telephone activation please contact BSE Corp at 1 877 916 8324 select option 1 to get your activation code Update My Details Enter Activation Code Activate Later CONTACT US AT 1 800 545 2220 Delphi com am 2013 DELPHI CORPORATION ALL RIGHTS RESERVED step 3 Activation amp Update To register online click Update My Details Update My Details Enter your user information on this form You can use the on screen keyboard provided or use the one that is included with Microsoft Windows see your computer user manual for details Click Submit and the activation code will be sent to the email address you entered in the email field DELPHI TRO G we flash 5 as gt Update Bulletin Flash Vehicle Print Feedback Help Please Update your Details All fields must be filled VCI Serial Number 109 003 Email
5. system either immediately or in the future Microsoft strongly O Yes now and every time connect a device What do you want the wizard to do recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing O Yes this time only O Install from a list or specific location Advanced Click Next to continue Click Next to continue a STOP Instalation If you are prompted to connect Select to install the software When this warning message to the internet select No not automatically click Next appears click Continue this time click Next Anyway CONTACT US AT 1 800 545 2220 Delphi com am 2013 DELPHI CORPORATION ALL RIGHTS RESERVED Step 2 VCI Connection Found New Hardware Wizard Completing the Found New Hardware Wizard The wizard has finished installing the software for 3 BSE Vehicle Communication Interface Click Finish to close the wizard The VCI is connected and communicating properly Click Finish When the Hardware Wizard finishes label the USB port that is in use by the VCI and always connect the VCI to this port in the future CONTACT US AT 1 800 545 2220 Delphi com am 2013 DELPHI CORPORATION ALL RIGHTS RESERVED Step 3 Activation amp Update Delphi Scan should be activated and updated before using it for the first time To do so power on your PC and the VCI tool and connect them as indicated
6. ORPORATION ALL RIGHTS RESERVED
7. dware Welcome to the iFlash 5 20VCl Setup Wizard ee Confirm Installation oi i BSE Vehicle Communication Interface Tha mial vel queries pou tharta ct equ io mial Plath SR es pour cuter Tha muisie ir ma loreta Flach 5 ARU on pou comptes has not passed Windows Logo testing to verify its compatibility with Windows xP Tell me why this testing is important Continuing your installation of this software may impair or destabilize the corect operation of your system either immediately or in the future Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing Chee Haf le ist the milihin WARMING The Gonipule pepan h pid be oappi a d iare i aial ar aaa UUrauihoniged dupki E ibi of bhi pa o a pri E repa ehk Eora cna Oe i prea ore pall bes pipas b fhe earar ieni peb urie ihe i STOP Installation Install this driver sothware amway Cnky install dimeer software chhaned trom flr menueectiner s webb or dig Unpgred sotiware fren other ppur as may hamm yow computeron eal imi peer eo ot See etoile Click Next to begin the Installation After a few seconds a warning appears The last program to install will be The Delphi Flash Click Next Click on Continue Anyway XP or Install the driver software anyway Vista jee iF lah S FOWOI Installation Complete Fie 5 ANC har baan cuccecrhuly ndalej Ck Tia iont D
8. elphi Flash installed successfully Click Close to finish CONTACT US AT 1 800 545 2220 Delphi com am 2013 DELPHI CORPORATION ALL RIGHTS RESERVED Step 2 VCI Connection Power up the VCI from a 120V outlet using the AC power adapter or from a vehicle using either the cigarette lighter adapter or the OBDII Quicklink R cable connected to the vehicle s DLC The ignition does not need to be turned on Connect the USB cable between the VCI and your PC After a few seconds the Found New Hardware Wizard will appear Windows XP users only Found New Hardware Wizard Found New Hardware Wizard Hardware Installation Welcome to the Found New Welcome to the Found New Hardware Wizard Hardware Wizard A The software you are installing for this hardware Windows will search for current and updated software by This wizard helps you install software for looking on your computer on the hardware installation CD or on the Windows Update Web site with your permission BSE Vehicle Communication Interface Read our privacy policy BSE Vehicle Communication Interface has not passed Windows Logo testing to verify its compatibility with Windows XP Tell me why this testing is important If your hardware came with an installation CD Can Windows connect to Windows Update to search for QA or floppy disk insert it now software Continuing your installation of this software may impair or destabilize the correct operation of your
9. install first default folder path successfully Click Next at this screen Click Next to finalize the Click Close to continue installation CONTACT US AT 1 800 545 2220 Delphi com am 2013 DELPHI CORPORATION ALL RIGHTS RESERVED Step 1 Software Installation Welcome to the DiaglpdaterBSE Setup Wizard Sect Installation Folder Tike esha yall guadie jay Paagi thes shape napad io iM Diagn SE on nur onpa The inisial roial Cosel pateat E tothe bolear bokciea Disg Sf hee beer mocani myisi D i Taniln the jakki chek Meet Ta ital te a iene kokia aii A bake ii che Bii Oki Tkon be eal Pookie CAPoograre Fipe Siea Dlecinonice bree hisp WARMING The corpais giay h pnoleciedd bey coppbghd Lied Wel Fiera ea Ursihread dupkostion of inkin of ihi paptr or org pbe of A eaa eeu ee re peal C reas pais ei val bes prasruad ho thee myama aderi papada weba thes kar Pinger uis irekien Usdlte to che ber ae ube opalates olhe HET Farrera ohm The next program to run willbe We recommend leaving the The Delphi Scan Updater installed the Delphi Scan Updater default folder path successfully installation Click Next Click Next to finalize the Click Close to continue installation CONTACT US AT 1 800 545 2220 Delphi com am 2013 DELPHI CORPORATION ALL RIGHTS RESERVED Step 1 Software Installation ie iFlash 5 Avo jee iFlash 5 POW Hardware Installation The software you are installing for this har
10. t also with at least 1GB of RAM e 3GB available Hard Disk space recommended 5GB for future expansion e 1 available USB port e DVD drive e WiFi 802 11 b g wireless network adapter for VCI units with optional WiFi e Internet access to allow updates To begin installation please close all programs and disable any security software on your PC then insert the Delphi Scan DVD in the DVD drive The installation will begin automatically CONTACT US AT 1 800 545 2220 Delphi com am 2013 DELPHI CORPORATION ALL RIGHTS RESERVED Step 1 Software Installation Follow the on screen prompts which guide you to install Delphi Scan the Delphi Scan Updater and then Delphi Flash in that order gi a E E Welcome to the DiagToolRSeE Setup Wizard _ Select Installation Folder H The resini sal quad a Bagh the stepe rapia bo eia Cleo Too SE on r onai Tha ngaku vl rep hall Dupe ile oe tha bloaa hidu Ta nth n thes jaiki ch Meet Ta rial i i i ener Boke anii bakia ii check Eri d Eaki CAPe File ibs Stree Cecinnece Irig a 0 WEANING Th compi pey h pecie by copay bee red iara beebes Uneuthorced dupkostion of disinbution of the prognos porban of iL reas ees in are Cd a cranes peruse sre val be paraat uiar hy he myanma derd pexpoide canada they bara Pinsse vee Windows Upctate to check for ay otica updates to fhe NET Fremeeort Cee The Delphi Scan application will We recommend leaving the The software installed
11. te to be performed Wait for the Update Success window to appear and then click OK Update Success Update was successfully completed OK Connection License Verification Software Update Backup Creation Configuration Please wait while downloading updates Success In Progress CONTACT US AT 1 800 545 2220 Delphi com am 2013 DELPHI CORPORATION ALL RIGHTS RESERVED Troubleshooting and Feedback In some situations users may find that Delphi Scan does not seem to perform all of the diagnostic functions they expect The first priority is to find a solution so that work can continue on the vehicle The second priority is to report it so that the same issue doesn t interrupt work in the future Finding a Quick Solution Here are some quick tests and workarounds that may permit the feature to operate correctly 1 To begin make sure the software version is the latest Go to the complete User Guide and follow the steps listed in the chapter Updating the Delphi Scan Software to update the tool and then try the diagnostic procedure again 2 Ifa function or feature still appears to be missing attempt that same function on the same car with another scan tool to confirm whether the issue is with the car or the tool 3 If Delphi Scan is up to date try selecting a similar but different make and model vehicle to see if it can be made to perform the function you need For example if troubleshooting a Pon
12. tiac Vibe select a Toyota Matrix of the same year and engine configuration or simply choose a 2006 or 2008 Silverado if you are working on a 2007 model that won t communicate well sending Feedback Reports Regardless of whether a workaround was found please let us know about the problem you experienced so that we can help resolve the problem Delphi Scan features a Feedback function for this purpose allowing users to send the problem report directly to our software developers for correction Click the Feedback button as soon as a problem is experienced This automatically generates a log of the diagnostic functions the user tried and sends that log to engineers over the internet If you are not connected to the internet a log file will be saved and then sent the next time an internet connection is detected Feedback The log file contains the pertinent vehicle and Delphi Scan data and only enough user information to allow us to follow up with CONTACT US AT 1 800 545 2220 E gt Delphi com am 2013 DELPHI CORPORATION ALL RIGHTS RESERVED users who submit a report In addition users may choose to enter any comments they feel are relevant to the issue they experienced Feedback reports in English French or Spanish are welcome Live Technical Support For assistance with the setup and operation of the Delphi Scan or Delphi Flash our Technical Support line can be reached at 1 800 545 2220 If possible have the vehicle
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