iQ Plus
Contents
1. press the Nick and Constant buttons simultaneously The code setting has been successfully done if the receiver collar vibrates when the pager button is pressed on the handheld transmitter 8 Code Setting 19 General Training Tips Getting started with your iQ Plus Your dog must know some very basic obedience commands before beginning training with the iQ Plus A dog learns by first being shown a command followed by lots of repetition over an extended period As the dog becomes proficient at these commands the trainer can introduce distractions and different locations to strengthen them Throw in the correct amount of positive and negative reinforcement and you should end up with a well mannered dog 20 General training tips Obedience training on the leash Your dog must fully understand the obedience commands sit stay here heel and kennel before using the e collar for reinforcement of these commands A leash attached to standard collar is used to teach the dog the basic obedience commands here heel sit and stay A tug on the leash collar is used to reinforce the command When the dog complies with the command use positive remforcement praise Once the dog understands these commands the e collar can be used to reinforce them Beginning electric collar training When you feel your dog understands the obedience commands on the leash we can now start with the electric collar training With the dog on the leas2. ding the two red dots together momentarily The LED light will turn red for a brief moment indicating that the receiver collar is now shut off The handheld transmitter does not have an on off switch and it will only activate when buttons are pressed 2 How the buttons work There are three buttons in front of the handheld transmitter N Nick button Nick is a single rapid pulse of electrical stimulation C Constant button Constant gives constant stimulation as long as the button is pushed for up to 12 seconds The unit has an automatic shut off should the button be pressed for more than 12 seconds P Pager button Pager is a non stimulating vibration 2 How the buttons work 11 1 Dog switch 2 Dog switch 12 2 How the buttons work 1 Dog 2 Dog Selector Switch The 1 Dog 2 Dog switch is to the left of the Rheostat Intensity Dial I 1 Dog Slide the switch to the left underneath T and press any of the buttons to operate the Ist Receiver Collar II 2 Dog Slide the switch to the right underneath TP and press any of the buttons to operate the 2nd Receiver Collar 3 How to fit the receiver collar on the dog The receiver collar should be fitted so that the surgical stainless steel contact points press firmly against the dog s skin When properly fitted you should be able to fit a finger or two snugly in between the contact points and your dog s skin When proper
3. dog s neck so both contact points are touching the skin The intensity level may be too low for your dog Keep increasing the stimulation until the dog responds usually by neck movement head shaking looking over his shoulder etc response may be very subtle so pay attention 2 The LED indicator light comes on but I do not feel any stimulation Your tolerance may be higher than your dog s You may need to try the unit on your fingertips where sensitivity is higher and or increase the stimulation level Be sure both contact points are touching both of your fingertips The battery may be low check the LED light for battery life If you have a full charge and you have done all of the above your unit may need to be serviced Please contact Customer Service at info iqpetcollar com or 1 888 811 9111 3 The handheld transmitter has no range or stimulation is less when the dog is farther away Check to see if your fingers are touching the antenna as the range may substantially decrease The range indicated on the unit s box is for flat terrain line of sight Heavy brush trees hills or moisture will affect the range of your unit For best range hold the handheld transmitter vertically above your head and or try moving to higher ground Any electrical conductors will affect the range such as cars chain link dog runs metal buildings and radio towers For best results operate away
4. from these Structures Troubleshooting Guide 25 4 My units are not holding a charge The charging pin may be damaged A metal pin inside the charging port should stand straight up and firm in the center If the pin is wobbling broken or missing you will need to send the unit in to the Repair Dept The charging port must be clean prior to charging clean the dirt out with a cotton swab and some rubbing alcohol If the dog is in salt water be sure to rinse the receiver collar and charging port with clean water For 1Q Pet units over two years old from the purchase date the batteries may need to be replaced You can replace them 26 Troubleshooting Guide yourself by contacting 1Q Pet Damages incurred to the unit due to improper battery installation are not covered under any warranty 1Q Pet strongly recommends sending the unit in for inspection 5 My dog has skin irritation This may be due to the contact points If your dog exhibits signs of skin irritation consult with a veterinarian Once the dog s skin returns to a normal condition continue to use the receiver collar and check your dog s neck each time you use the unit VVARRANTY AND REPAIR INFORMATION 1 Year Comprehensive VVarranty iQ Pet provides the original purchaser with a 1 YEAR WARRANTY for all products in the iQ Pet Series The warranty begins from the date of purchase For the first year coverage is for Parts Labor and Accessories After
5. h wearing the electric collar continue with your obedience drills Light stimulation nick or constant is going to be applied as a command is given the stimulation is removed as the dog complies Through repetition a dog learns to turn off the light stimulation by performing the command E collar training is another form of negative reinforcement similar to the leash and standard collar training When the dog complies with the command we use praise positive reinforcement The final step is the avoidance phase in which the dog learns that he can avoid the stimulation altogether by performing your commands When these training procedures are complete the electric collar is used as a reminder when the dog does not comply with your commands at home or in the field Keep your initial training sessions short and positive Dogs have a short attention span especially young dogs How much stimulation to use Always start with low levels of stimulation and work your way up depending on the disposition of your dog and any given General training tips 21 situation By using only enough stimulation to get your point across you vvill have a more controllable environment and a dog that is under less stress Animals and humans perform better in a less stressful environment For more training information please visit our website at www iqpetcollar com 22 General training tips Maintenance Basic maintenance Be sure the rubber pl
6. iO Plus Owner s Manual IQ Pet s IQ Pet DB Copyright C 2013 Dogtra Company All rights reserved 2 Dog Training Collar iO Plus by Dogtra Portable Remote Controlled Dog Training Collars Owner s Manual Please read this manual before operating your system and keep it for future reference Product Safety and Health Statements Proper e collar use 1Q Pet e collars are intended for the sole purpose of behavior modification of dogs They are NOT intended for human use or use on other animals iQ Pet and Dogtra Company does not assume any liability for the improper use of an 1Q Pet e collar Aggressive dogs 1Q Pet highly recommends consulting a dog training professional when using an 2 Product Safety and Health Statements e collar to correct dogs that are aggressive towards other dogs or people Interference with other electronic devices 1Q Pet s industry leading technology filtering system ensures minimal interference with other electronic devices garage door openers mobile phones etc Our digital microprocessor offers thousands of unique codes to eliminate frequency match up with other iQ Pet e collars 1Q Pet recommends consulting your physician if you are going to use the e collar and you have any type of medical devices Inadvertent activation If the constant button is held down for 12 seconds or more the unit will automatically shut down It reactivates when the button is relea
7. inimum Range Maximum Range Typical Ran Avoid touching the antenna as the range may substantially decrease 5 To maximize the distance 15 6 Checlcing the status using the LED indicator 16 6 Checking the status using the LED indicator When the receiver collar is on and ready to operate the LED flashes every 4 seconds The LED will glow steadily on both handheld transmitter and receiver collar while any buttons are pressed The LED color indicates battery life level Green full charge Amber medium Red needs charge If you continue to operate the unit when the LED is red needs charge it will shut down 7 Charging the battery m i gt 1 Remove the rubber plug temporarily and plug in the charger 2 Plug the adapter s power plug into a standard AC wall outlet The LED will glow red 3 When charging is finished the LED will glow green Unplug the adapter s power plug from the AC wall outlet and disconnect the charger from the unit 4 Place the rubber plug back in the battery charging receptacle The receiver collar is still fully waterproof even if the rubber plug is not closed but place the rubber plug in the battery charging receptacle to make sure dirt does not get inside 7 Charging the battery 17 VVarning 1 Fully charge the unit before using it for the first time 2 Do not charge the batteries near any flammable substances 3 F
8. ly fitted the receiver collar should not move on the dog The best location for the receiver collar box is either side of the dog s windpipe A loose fit can allow the receiver collar to move around on the dog s neck When this happens the contact points may rub the skin and cause irritation If the receiver collar is too tight the dogs may have difficulty breathing Y gt A J Ay Ti a A I 3 How to fit the receiver collar on the dog 13 4 Finding the right stimulation level for my dog 14 4 Finding the right stimulation level for my dog Stimulation level is controlled by the stimulation intensity dial 0 being the lovvest level and 100 being the highest level Setting adjustment depends on your dog s temperament and threshold for stimulation Alvvays start at the lovvest level and work your way up An appropriate level is when the dog responds to the stimulation with a mild negative reaction such as jerking tensing of the neck muscles When the dog s attitude changes especially during times of increased excitement or distraction you may need to adjust the intensity level upwards 5 To maximize the distance The iQ Plus has a 400 yard range Depending on the way you hold your handheld transmitter the range may vary Hold the handheld transmitter away from your body to get the greatest range For maximum signal strength keep your unit properly charged a A in A JIU d ve d TE M
9. nits or provide refunds for products purchased from us after 30 days from the date of purchase 1Q Pet DOES NOT cover the cost of shipping outside of the Continental United States Issues of replacement and refunds on units purchased less than 30 days from an authorized dealer must be addressed to the dealer directly If the products purchased from an authorized dealer are after 30 days from the date of purchase please send the units to iQ Pet for service and repair iQ Pet DOES NOT cover the cost of repairs and replacements due to misuse by the owner or dog improper Warranty and repair information 27 28 maintenance and or lost units Any vvater damage on the VVater Resistant Handheld Transmitters vvill not be covered All replacement costs for either the handheld transmitter or receiver collar will be the owner s responsibility The warranty is void if the unit has been altered or an unauthorized person has damaged the unit while attempting repair work The removal of serial numbers from any iQ Pet products will void the warranty IQ Pet reserves the right to retain and discard any parts or accessories that have been found damaged upon replacement and repair Procedure for Repair Work If the unit is malfunctioning please refer to the Trouble Shooting Guide in the Owner s Manual and call customer service at 1 888 811 9111 for technical support before sending it to iQ Pet for Service The cost of shipping products
10. professional Table of Contents At a Glance eeeeneeenensomenanatarmammmmammtmmarmmnarnrrmsntnt tatatmarrmnnnaninn 6 Main Features of the iQ Pius cesses tees tteeseeeeeeseeseeseeseesnsstssnessseseesseseeseeseeseasnesnasnssnssnsessessesseseeseeny 7 OVEN VIC ccoecioooosonsonostasonsmansomsms ns A nm sms ns 8 Understanding your training system 1 How to tum on off the unit ceeciiononsonmsesconzsemen0msmssmmsmrtmamsnsnmnn 10 2 How the buttons Work eeeeeeereessesetterereesssssscsersssssssvusssssereesssvusssssnsseretessonvssssssasrsrtesnrssssns 11 3 How to fit the receiver collar on the dog SR 13 4 Finding the right stimulation level for my dog EERE EES 14 5 To maximize the distance vececeeconienonsonsonmonmnmmsmmsnsnmrmsmsmmmsmssui 15 6 Checking the status using the LED indicator eeeeeeeeeeeeterisssrsisiserierrssrsersrssssrens 16 T Charging the battery EE E E E EEE A E A E E E 17 8 Code setting sles ied separ wc A E 18 General Training Tips cb i RoK N uakai Senen Kp ka KARN Anari aa RRRA AEREE RENAE AeKa KEREK AEREA Ri AREKE Raai 20 Maintenance Aaa a R 23 Troubleshooting Guide eeeteesrserrrirsrsisissseritersssssssvesestecerorvuussnssesttttesevviisssesiciitedniviussensssreriedevssssis 24 Warranty E ASAA AEE EE AEEA E A AE EE A NEE A AEE TA 27 Table of Contents 5 At a Glance Included in Package j T iQ Plust a 3 his 1 i F Handheld Transmitter Receiver Collar Battery Charger Splitter Cable Owner s Manual Optional Acces
11. sed and pressed again Proper fit A loose fit can allow the receiver collar to move around on the dog s neck When this happens the contact points may rub the skin and cause irritation If the unit is too loose the contact points will not make proper contact and your dog will not receive consistent stimulation Duration your dog can wear the unit Leaving the receiver collar in the same location on the dog s neck for an extended period of time can cause skin irritation If the dog is to wear the e collar for long periods occasionally reposition the receiver collar so that the contact points are moved to a different location on the dog s neck Make sure you check for skin irritation each time you use the unit If your dog exhibits signs of skin irritation consult with a veterinarian Product Safety and Health Statements 3 Reaction to the stimulation Every dog has a different tolerance and reaction to the stimulation Please looR at your dog s reaction to find just the right level of stimulation The stimulation level may vary depending on the situation and distractions Normally a distracted dog chasing another dog squirrel etc will require a higher level of stimulation compared to when there is no distraction 4 Product Safety and Health Statements Training Methods E collars can be used with many different methods If you have any concerns in the training methods provided by iQ Pet consult with a dog training
12. sories Field Auto Charger designed for use with a 5 volt cigarette lighter in your car European Charger designed for use with 230V AC electrical outlets in Europe To purchase optional accessories please visit www iqpetcollar com or call our customer service at 1 888 811 9111 6 At a Glance Main Features of the iQ Plus i Water resistant F handheld transmitter 400 yd P I 400 yard range Ms lia 4 14 x J 100 stimulation levels a A La Expandable to a two dog system _ i Reduced size receiver collar Main Features of the iQ Plus 7 Overvievv 1 Dog 2 Dog Selector Switch Stimulation intensity dial intensity di On off activation magnet red dot Nick button P LED indicator Constant button Pager button Battery charging receptacle rubber plug Handheld Transmitter 8 Overview Contact points Receiver Collar strap Battery charging receptacle rubber plug On off magnetic switch red dot Receiver Collar Overview 9 10 Understanding your training system 1 How to turn on off the unit i 7 ge 1 How to turn on off the unit To activate the receiver collar place the red dot on the back of the handheld transmitter to the red dot on the receiver collar Hold the two red dots together for a moment until the LED light on the receiver collar comes on To deactivate the unit repeat the same procedure hol
13. the first year the cost of Parts Accessories Labor fees and Shipping fees incurred are the customer s responsibility Labor fees will be variable depending on the extent of the work required To Qualify for the iQ Pet Warranty All products must be registered and or a proof of purchase is required to initiate repair work under warranty To register your iQ Pet product log onto our website at www iqpetcollar com click on the warranty registration link and fill out the required information Registration must be completed within 30 days of purchase If you do not have access to a computer you can call our toll free number at 1 888 811 9111 and one of our customer service representatives will register the product for you If you were unable to register your product within 30 days of purchase we will accept all products for repair with a proof of purchase We strongly recommend keeping the original receipt If your product is not registered and a proof of purchase is not available at the time of service iQ Pet will estimate the age of the unit by the serial number Serial number estimates can differ from the actual purchase date A serial number estimate is the only method of determining an approximate date of purchase without product registration or a proof of purchase Not Covered Under Warranty iQ Pet DOES NOT offer warranty for products that have been bought secondhand or as a resold product iQ Pet DOES NOT replace defective u
14. ugs are always secured when the receiver collar is in use After each session carefully inspect your unit for any missing parts or casing damage Broken casing on the receiver collar may affect the waterproof guarantee of the unit Rinse the receiver collar after each session and clean off any dirt or debris Storage maintenance Your unit should be fully charged before extended storage During storage the unit should be charged every one month and once before the first use When traveling try to store your units in room or slightly warmer temperatures Do not transport the unit exposed in extreme climates Troubleshooting If you suspect your unit is malfunctioning please refer to the Troubleshooting Guide before sending your unit in for service If you have any questions or concerns you may direct your inquiries to info iqpetcollar com or call 1 888 811 9111 Maintenance 23 Troubleshooting Guide 1 My dog is not reacting to the receiver collar MaRe sure the receiver collar is turned on Place the two red dots together to activate the receiver collar Be sure the collar strap is tight enough so both contact points are touching the dog s skin The contact points may be too short for your dog s thick or long coat To place an order for longer contact points please call 1 888 811 9111 If you are already using longer contact points you might 24 Troubleshooting Guide need to trim down the hair on the
15. ully charge the batteries if the unit is to be stored without use for a period of one month or more 4 Always use iQ Pet approved chargers If improper chargers are used the LED will flash in amber or may not light up at all 18 7 Charging the battery 8 Code Setting 1 Dog code setting Start with the receiver collar turned off and the Rheostat intensity dial level on the handheld transmitter set to 70 On the handheld transmitter slide the dog selector switch left to align with T 2 Place the red dot on the back of the handheld transmitter to the red dot on the receiver collar Hold the two red dots together for 5 seconds Release them when the green LED blinks rapidly on the receiver collar 3 With the handheld transmitter press the Nick and Constant buttons simultaneously The code setting has been successfully done if the receiver collar vibrates when the pager button is pressed on the handheld transmitter 2 Dog code setting 1 Start with the receiver collar turned off and the Rheostat intensity dial level on the handheld transmitter set to 0 On the handheld transmitter slide the dog selector switch right to align with I 2 Place the red dot on the back of the a handheld transmitter to the red dot on the receiver collar Hold the two red dots together for 5 seconds Release them when the green LED blinks rapidly on the receiver collar With the handheld transmitter
16. under warranty back to iQ Pet is the customer s responsibility iQ Pet is not responsible for units damaged or lost in transition to iQ Pet iQ Pet is not responsible for loss of training time or inconvenience while the unit is in for repair work 1Q Pet does not provide loaner units or any form of compensation during the repair period A copy of the sales receipt showing the purchase date may Warranty and repair information be required before warranty work is initiated Please include a brief explanation outlining the problem and include your name address city state zip code daytime phone number evening phone number and email address Or you can visit our website at www iqpetcollar com for a service request form If the repair costs are not covered under warranty we will call you for payment information and authorization For any questions concerning your 1Q Pet products call us toll free at 1 888 811 9111 M F 8 30AM 4 00PM Pacific Standard Time or email us at repair iqpetcollar com for specific repair inquiries Send repair units to iQ Pet Repairs 22912 Lockness Avenue Torrance CA 90501 US A iO Pet by Dogtra Company 22912 Lockness Avenue Torrance CA 90501 U S A Tel 310 534 0101 Fax 310 534 9111 Toll free 1 888 811 9111 Email info iqpetcollar com Website vvvvvv igpetcollar com
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