Product Manual
Contents
1. www lacie com de contact LaCie Japan Contact us at http www lacie com jp contact LaCie Norway Contact us at http www lacie com no contact LaCie Sweden Contact us at http www lacie com se contact LaCie United Kingdom amp Ireland Contact us at http www lacie com uk support request LaCie Grand Export Contact us at http www lacie com intl contact LaCie Two Big Hard Drive Warranty User Manual page 43 10 Warranty LaCie warrants your LaCie Two Big and Drive Bays against any defect in material and workmanship under normal use for the period designated on your warranty certificate In the event this product is found to be defective within the warranty period LaCie will at its option repair or replace the defective LaCie Two Big and or Drive Bay s In the event of a drive failure and in absence of a spare drive bought from LaCie at initial product purchase please contact your LaCie reseller or LaCie customer support for drive replacement procedure This warranty is void if e The LaCie Two Big was operated stored in abnormal use or maintenance conditions e The LaCie Two Big is repaired modified or altered unless such repair modification or alteration is expressly authorized in writing by LaCie e The LaCie Two Big was subjected to abuse neglect lightning strike electrical fault improper packaging or accident e The LaCie Two Big was installed improperly e The serial number of the La2. LaCie Two Big Hard Drive 1 The devices may not cause harmful interference 2 The devices must accept any interference received including interference FOR HOME OR OFFICE USE that may cause undesired operation CAUTION Modifications not authorized by the manufacturer may void the user s authority to operate this device NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accor dance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or televi sion reception which can be determined by turning the equipment off and on the user is encouraged to try and correct the LaCie Two Big Hard Drive Foreward User Manual page 4 interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for h
3. by a new drive provided by LaCie For drive removal and replacement process please follow the steps below CAUTION Drive warranty will be void if you replace the defective drive by a drive not purchased from LaCie 1 Remove the front panel by grasping the top corners lifting slightly and then pulling forward on the panel removal tab 2 Draw out the gray extraction handle by inserting your finger into the ring and pulling gently fig A 3 Grasp the hard drive 4 Carefully extract the hard drive fig B LaCie Two Big Hard Drive Maintaining Your LaCie Two Big User Manual page 26 4 2 Install New Firmware Upgrade LaCie may periodically offer firmware updates for the Two Big Visit LaCie s Web site www lacie com for the latest firmware update For the procedure please contact the LaCie technical support LaCie Two Big Hard Drive LaCie Two Big LED Indicators User Manual page 27 5 LaCie Two Big Front Panel LED Indicators Both disk drives and the system to host connections have LEDs that reflect the drive and system states The following table shows the different LED states and their indications Table A LED Display Lights Drive Drive is Drive is not being accessed Bad drive or disconnected Normal read write activity rebuilding from host blue Drive 2 Drive is Drive is not being accessed Bad drive or disconnected Normal read write activity re
4. new configuration IMPORTANT INFO The disks shipped with the LaCie Two Big are formatted HFS To use the drives with Windows d Operating systems or for cross platform use between Mac and PC the drives must be reformatted For more informa tion see section 7 2 File System Formats 3 4 1 Partitioning the LaCie Two Big Disk Drives Windows Users P IMPORTANT INFO Remember do not partition the disk that represents the LaCie Two Big processor the Not A Initialized disk with no capacity allocated to it This example illustrates the FAST storage policy which optimizes the LaCie Two Big for performance 1 Right click the My Computer icon on your desktop and select Manage from f the pop up window fig A Open Explore Seat his Map Network Drive Disconnect Network Drive Create Shortcut Delete Rename Properties LaCie Two Big Hard Drive User Manual Setting Up Your LaCie Two Big page 19 2 Select Disk Management under Storage to open the Computer Management Windows Disk Manager fig B 2 sl E Computer Management Local Welume Layout Type File System Stabs Capacty A i System Tools SJ en Parttion Basic NTFS Healthy ivster ay Event Viewer Go Shared Folders i H Local Users and Groups H A Performance Logs and Aerts i Device Manager c gt Sia Storage 37 25 GB NIFS Removable Storage Heakhy System Disk Defragmenter i
5. Customer Support 41 10 Warranty 43 LaCie Two Big Hard Drive Foreward User Manual page 3 Copyrights Copyright 2005 LaCie All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written consent of LaCie Trademarks Apple Mac Macintosh and FireWire are registered trademarks of Apple Computer Inc Microsoft Windows NT Windows 98 Windows 98 SE Windows 2000 Windows Millennium Edition and Windows XP are registered trademarks of Micro soft Corporation Sony and iLink are registered trademarks of Sony Electronics Other trademarks mentioned in this manual are the property of their respective owners Changes The material in this document is for information only and subject to change without notice While reasonable efforts have been made in the preparation of this document to assure its accuracy LaCie assumes no liability resulting from errors or omissions in this document or from the use of the information contained herein LaCie reserves the right to make changes or revisions in the product design or the product manual without reservation and without obligation to notify any person of such revisions and changes FCC Statement This device complies with Part 15 of the FCC Rules Operation is subject to the following conditions Tested To Comply With FCC standards
6. to confirm that the drive is still under warranty All systems returned to LaCie must be securely packaged in their original box and shipped with postage prepaid
7. 2000 and XP though volume size is limited to 32GB by the Windows partition utility i e Disk Manager and the individual file size is limited to 4GB NTFS This acronym stands for New Technology Filing System and it is the native file system for Windows NT Windows 2000 and XP NTFS offers several features that are not available with FAT 32 i e file compression encryption permissions and audit ing as well as the ability to mirror drives and RAID 5 capabilities The minimum supported volume size for NTFS is 10MB with a maximum of 2TB with no limit fo file size Volumes created in NTFS can only be directly accessed not through shares by Windows NT Windows 2000 and XP without resorting to help from third party products Guidelines for Choosing FAT 32 Or NTFS Use FAT 32 if e You want to access your data on any Operating System FAT 32 is compatible with Windows 98 SE Me 2000 XP NT Mac OS 9 x and Mac OS 10 x see the Important Info note in section 6 2 1 File System Formats Mac Users for more information e You will be dual booting with an Operating System other than Windows NT or Windows 2000 e You may need the ability to dual boot down the line Once you have converted a volume from FAT 32 to NTFS there is no going back You can convert from FAT 32 to NTFS but not the other way around Use NTES if e You want to optimize drive performance under Windows 2000 or XP e You want to encrypt files assign permissions to fi
8. A cable connection between the Two Big and the host computer Software e For x86 platforms Microsoft Windows 2000 Windows XP or Windows Server 2003 with the latest Service Pack installed e For Mac platforms Mac OS 10 3 9 or later e LaCie SATA II PCI X card CD LaCie Two Big Hard Drive Your LaCie Two Big User Manual page 2 2 Package Contents Your LaCie Two Big should ship with the system tower an accessories box and the LaCie SATA II 3Gb s PCI X Card 4E For information about the PCI X Card please consult the User Manual and Guick Install Guide packaged with it LaCie Two Big RAID system tower with GD two trayless hot swappable hard drives Accessories box contents SATA 3Gb s external cable 2 meters LaCie Two Big Utilities CD ROM includes User Manual and Quick Install Guide LaCie Two Big Quick Install Guide printed version External power supply LaCie SATA II 3Gb s PCI X Card 4E PCI X Card CD ROM includes User Manual Quick Install Guide and Drivers PCI X Card Quick Install Guide printed version Two plastic drive stands with rubber feet for drive stands 4 Ag sa A ccired or ia it must be emedi in its original e In the event that an individual disk should need na A repaired or serviced please refer to section 4 1 Removing Replacing A Disk LaCie Two Big Hard Drive Your LaCie Two Big User Manual page 10 2 3 Views Of The Drive 2 3 1 Front View Drive LEDs Indicate dri
9. ATA port e Connect an alternate device to the HBA e Remove all other PCI peripherals to rule out interference e Move the HBA to an alternate PCI X slot e Try the HBA in a PCI slot Verify HBA BIOS recognizes empty LaCie Two Big Before reconfiguring the mode of operation use the operating system s Disk Manager to delete partitions on the volume Ensure the HBA driver is current Troubleshoot driver e Verify driver active status For Windows the Device Manager should show the SCSI icon next to the HBA For Mac OS X the Disk Utility should show a SCSI Connection ID for the virtual disks on the physical hard disk drives Error messages during the driver installation would have indicated issues e Resolve resource conflicts IRQ DMA or I O Identify maximum SATA disk drive capacity supported by the operating system and ensure the volume size meets the limits Verify port multiplier PM support in the HBA Operating system does not rec ognize LaCie virtual drives LaCie Two Big Hard Drive Contacting Customer Support User Manual page 4 9 Contacting Customer Support Before You Contact Technical Support 1 Read the manuals and review section 8 Troubleshooting 2 Try to isolate the problem If possible make the drive the only external device on the CPU and make sure that all of the cables are correctly and firmly attached If you have asked yourself all of the pertinent questions in the troubleshooting c
10. Cie Two Big or an individual Drive Bay is defaced or missing e The broken part is a replacement part such as a pickup tray etc e The tamper seal on the LaCie Two Big or an individual Drive Bay casing is broken The warranty of the drives inside the LaCie Two Big is void if e One or two of the hard disks have been removed and replaced by any hard disk other than a drive provided by LaCie For drive removal replacement process see section 4 1 Removing Replacing a Drive LaCie and its suppliers accept no liability for any loss of data during the use of this device or for any of the problems caused as a result LaCie will not under any circumstances be liable for direct special or consequential damages such as but not limited to damage or loss of property or equipment loss of profits or revenues cost of replacement goods or expense or inconve nience caused by service interruptions Any loss corruption or destruction of data while using a LaCie drive is the sole responsibility of the user and under no circumstances will LaCie be held liable for the recovery or restoration of this data Under no circumstances will any person be entitled to any sum greater than the purchase price paid for the drive Warranty page 44 LaCie Two Big Hard Drive User Manual To obtain warranty service call LaCie Technical Support You will be asked to provide your LaCie product s serial number and you may be asked to furnish proof of purchase
11. Disk Management T vee i Ea Services and appleations 305 00 GB 305 00 GE Online Unallocated B Disk 2 Linknown Not nitlabzed E Unalocated jE Primary partition 3 Right click the configured disk s unallocated space and select fa scone en New Partition If the New Partition option is not available E i eli dita a ee 3 e Mme As Ge select the disk and initialize it first fig C iy conputernanapenent cca ES en Se A ie System Tools E es Partition Basic NTFS Healthy System 37 25 05 H Event Viewer Shared Folders lt Local Users and Groups Performance Logs and Alert Device Manager C E H Say Storage 97 25 Gb NIFS E Removable Storage Heakhy System Disk Defragmenter 7 Disk 1 Disk Management Baar 305 00 G6 Onine e Services end Applcations Properties isk z Unknown Hot initialized LaCie Two Big Hard Drive Setting Up Your LaCie Two Big User Manual page 20 A Click Next to start the Partition Wizard fig D New Partition Wizard Welcome to the New Partition Wizard This wizard helps pou create a parktion on a bazic disk 4 basic disk is a physical disk that contain primary partitions extended partitions and logical drives You can use any yeon of Windows or MS DOS to gain access to partitions on basic disks To contnue click Hest 5 Select the Primary or Extended option and click Next fig E New Partition Wizard Selec
12. LaCie Two Big Hard Drive Table of Contents User Manual page Table of Contents Foreword 3 Precautions 5 1 Introduction 7 1 1 What Your LaCie Two Big Can Do 7 2 Your LaCie Two Big 8 2 1 Minimum System Requirements 8 2 2 Package Contents 9 2 3 Views Of The Drive 10 2 3 1 Front View 10 2 3 2 Front View without Front Panel 10 2 3 3 Rear View 11 2 4 Cables amp Connectors 12 2 4 1 Serial ATA Il and eSATA 12 3 Setting Up Your LaCie Two Big 13 3 1 Set up the Two Big 14 3 2 Storage Policies 15 3 3 Changing the Storage Policy Configuration 16 3 4 Partitioning the LaCie Two Big Disk Drives 18 3 4 1 Partitioning the LaCie Two Big Disk Drives Windows 18 3 4 2 Partitioning the LaCie Two Big Disk Drives Mac 23 4 Maintaining Your LaCie Two Big 25 4 1 Removing replacing a drive 25 4 2 Firmware updates 26 5 LaCie Two Big Front Panel LED Indicators 27 6 Tech Tips 28 6 1 Available Storage Capacity 28 6 2 File System Formats 29 6 2 1 File System Formats Mac Users 29 6 2 2 File System Formats Windows Users 30 6 3 Serial ATA II Questions and Answers 3 7 Understanding RAID and Two Big Storage Policies 33 7 1 RAID O Fast 33 7 2 RAID 1 Safe 35 LaCie Two Big Hard Drive Table of Contents User Manual page 2 7 3 Concatenation Big 36 7 4 JBOD 37 8 Troubleshooting 38 39 8 1 LEDs and Fan 8 2 LaCie Two Big connection to LaCie SATA II 3Gb s PCI X Card 4E AO 9 Contacting
13. TA can be implemented in a wide range of set tings from desktop usage to network storage applications LaCie Two Big Hard Drive Understanding Storage Policies User Manual page 33 7 Understanding RAID and Two Big Storage Policies Your LaCie Two Big supports several different RAID levels 0 1 Concatenation and JBOD This section will help you decide which RAID level is right for your application The storage policies of the LaCie Two Big Safe Fast Big and JBOD are combinations of these RAID levels 7 1 Fast RAID 0 Striped Disk Array Without Fault Tolerance Also called striping this level offers high transfer rates and is ideal This diagram represents a for large blocks of data where speed is of the utmost importance RAID 0 array consisting of four disks which are connected to the Controller disks are linked together to form one large aggregate hard disk Data blocks are distributed across all of the disks in the array RAID O implements a striped disk array where all of the hard fig A In this configuration data is broken down into blocks and each block is written to a separate disk drive within the array I O performance is greatly improved by spreading the I O load across several drives In this array however when one disk fails all of the data on the array is lost Storage capacity is determined by the smallest disk in the array and the smallest disk s capacity is applied to all of the other disks i
14. building from host blue System Poweron Power off or corrupt firmware N A N A green Drive LED 1 left drive Drive LED 2 right drive perth TERRAN HHHH HI System LED S AECHNICAL NOTE The easiest way to tell the difference between a blinking LED and a flashing LED is that flashing 4 stops when the read write activity is finished and blinking does not stop The blink rate is slower too but the differ sence in speed is more difficult to detect visually LaCie Two Big Hard Drive Tech Tips User Manual page 28 6 Tech Tips 6 1 Available Storage Capacity A gigabyte GB means 1 000 000 000 bytes In order to utilize a hard disk drive it has to be formatted first Formatting a disk consists of the following the operating system erases all of the bookkeeping information on the disk tests the disk to make sure that all of the sectors are reliable marks bad sectors i e those that are scratched and creates internal address tables that it later uses to locate information Once formatted the actual available storage capacity varies depending on operating environment and is generally about 5 to 10 less than the non formatted capacity TECHNICAL NOTE Storage capacity of an array depends on the RAID level The capacity of a RAID array can be d found by multiplying the capacity of the drives in the array by the number of non redundant drives LaCie Two Big Hard Drive User Manual T
15. d require the use of an external SATA cable included SATA technology was originally developed to serve as an internal interface delivering improved performance to internal connections Soon after eSATA or external SATA was developed allowing for the use of shielded cables outside the PC eSATA technology was developed to be rugged and durable eSATA connectors do not have the L shaped design of other SATA connectors In addition the guide features are vertically offset and reduced in size to prevent the use of unshielded internal cables in external applications eSATA Cables And Connectors The cables and connectors used to attach Serial ATA drives to your computer are as follows LaCie Two Big Hard Drive Setting Up Your LaCie Two Big User Manual page 13 3 Setting Up Your LaCie Two Big This chapter covers the installation and configuration of your LaCie Two Big A relatively easy process you will be guided through the five following steps 3 1 Set up the LaCie Two Big This process helps you to get your LaCie Two Big plugged in and ready to use 3 2 Storage Policies Terms to know before you configure the Storage Appliance The terms represent LaCie Two Big configuration options 3 3 Changing the Storage Policy Configuration Your LaCie Two Big comes preconfigured in the FAST storage policy configuration This process will modify the policy configuration 3 4 Partitioning the LaCie Two Big disk driv
16. ech Tips page 29 6 2 File System Formats 6 2 1 File System Formats Mac Users The LaCie Two Big comes preformatted in HFS Mac OS Extended This section will help you decide if you need to reformat your Two Big Mac OS 10 x Users You may customize the drive by reformatting and or par titioning the drive with separate file system formats For optimal performance in Mac OS environments format and partition the drive as one large Mac OS Extended volume Mac OS Extended HFS Mac OS Extended refers to the file system used by Mac OS 8 1 and later HFS represents an optimization of the older HFS file system by using hard disk space more efficiently With HFS you are no longer limited by block size MS DOS File System FAT 32 This is the Microsoft file system more typically known as FAT 32 This is the file system to use if you are going to be using your LaCie Hard Drive between Macs and Windows operating systems IMPORTANT INFO If you will be sharing the J hard drive between Mac and Windows operating environments you will want fo follow these guide lines Mac OS X prefers that all partitions be the same format therefore only the first FAT 32 partition is guaranteed to mount Mac OS 10 1 x e Works reliably with FAT 32 partitions less than 32GB Mac OS 10 2 x e Works reliably with FAT 32 partitions less than 128GB e Does not mount FAT 32 partitions greater than 128GB Mac OS 10 3 x e M
17. elp CAUTION A shielded type power cord is required in order to meet FCC emission limits and also to prevent interfer ence to the nearby radio and television reception It is essential that only the supplied power cord be used Modifications to this product not authorized by LaCie could void the FCC amp Industry Canada regulations and negate your authority to operate the product Canada Compliance Statement This Class B digital apparatus complies with Canadian ICES 003 C Z Manufacturer s Declaration for CE Certification We LaCie solemnly declare that this product conforms to the following European standards Class B EN60950 1 2003 EN55022 1998 EN55024 1998 A1 EN61000 3 2 2000 EN61000 3 3 2001 With reference to the following conditions 73 23 EEC Low Voltage Directive 89 336 EEC EMC Directive This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a de signed collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact yo
18. epress the MODE Change button fig B CAUTION Disk Drives must be inserted correctly in the Two Big before configuration can be changed LaCie Two Big Hard Drive Setting Up Your LaCie Two Big User Manual page 17 4 Turn on the LaCie Two Big while continuing to hold the MODE change button for 10 seconds before releasing it fig C 5 If applicable restore previously backed up data onto the appliance yrr INFO You must partition the disk drives after changing the storage policy configuration LaCie Two Big Hard Drive Setting Up Your LaCie Two Big User Manual page 18 3 4 Partitioning the LaCie Two Big Disk Drives You must partition the drives after changing the Two Big configuration mode SAFE FAST etc During this process you will format the drives For more information about file system formats see chapter 7 2 File System Formats IMPORTANT INFO Before reconfiguring a virtual drive back up your data and delete previously defined volume __ partitions Do not however delete the partition that represents the LaCie processor the Not Initialized disk with no Ssedpacity allocated to it After you configure and partition the new virtual drives restore the backed up data to the
19. erial ATA SATA II allows twice the transfer speed of Serial ATA and can support what s called a port multiplier With a port multiplier the controller the PCI X card can communicate with multiple SATA drives from one host channel this process is often called Daisy Chaining One Serial ATA II channel from the PCI X card can communicate with up to two disks in the Two Big What are the features and benefits of Serial ATA and Serial ATA II The Serial ATA specification pro vides several key features that will help spur widespread implementation e Performance Serial ATA is a point to point topology and does not have to share the bus instead dedicating full band width to the device These dedicated links make creating a Serial ATA RAID array quick and relatively inexpensive to implement e Easy installation and configuration There are no device IDs termination or master slave conflicts and the standard sup ports hot plug connectivity Drives can be added upgraded or removed without having to power down the whole system e Improved reliability Serial ATA also uses 32 bit cyclic redundancy checking CRC on all transfers to ensure correct data transmissions Due to this CRC capability Serial ATA performs protection and recovery features at multiple levels PHY layer link layer and transport and software layers e Command optimization Serial ATA utilizes Native Command Queing NCQ and first party direct memory access DMA to inte
20. es During this process you will format the drives For more informa tion about file system formats see chapter 6 2 File System Formats LaCie Two Big Hard Drive Setting Up Your LaCie Two Big User Manual page 14 3 1 Set up the LaCie Two Big 1 Make sure that the PCI X card delivered with your LaCie Two Big has already been installed Please refer to the card s Quick Install Guide for setup instructions 2 Plug in the AC power adapter into the proper AC outlet fig A 1 and then turn on the Two Big using the switch on the back fig A 2 3 Plug one end of the external SATA cable to the external SATA connec for on your host computer Connect the other end of the cable to the Two Big fig B eseeaeeeeaesceaeeeoend 1 TECHNICAL NOTE The LaCie Two Big default configuration is in FAST RAID 0 mode To change the storage d policy configuration mode see sections 3 3 Storage Policies 3 4 Changing the Storage Policy Configuration and eeu 7eUnderstanding RAID and Two Big Storage Policies LaCie Two Big Hard Drive Setting Up Your LaCie Two Big User Manual page 15 3 2 Storage Policies Before you use the LaCie Two Big Manager to configure the Storage Appliance take a minute to study the following terms The terms represent The LaCie Two Big configuration options or storage policies for mapping the physical to the virtual drives You ll choose from these policies during the configuration pr
21. f by writing to both drives at the same time When using just a single eiea controller operations are slowed because data is written first to the data drive and then to the mirrored drive The storage capacity of a two disk RAID 1 array is equal to the storage capacity of a single disk because the same data is dupli E Fi G Hi al cated on both disks However the 100 percent redundancy of data does not require a rebuild in the case of a drive failure In that case data can be copied to a replacement disk Characteristics amp Advantages e Can sustain multiple simultaneous drive failures in most cases e Simplest RAID storage subsystem design e Transfer rate for each block is the same as that of a single disk e Data is 100 percent redundant Recommended Uses e Payroll e Accounting e Financial e Any use that requires high availability LaCie Two Big Hard Drive Understanding Storage Policies User Manual page 36 7 3 Big Concatenation Maximum Capacity Solution A concatenated volume or concatenation is a volume whose data is organized serially and adjacently across components forming one logical storage unit If you have 3 6GB disks in a concatena CO NTRO tis R tion you ll have one 18G virtual disk You ll write data to the first drive until it fills then fill the second etc fig A A concatenation enables you to dynamically expand storage capac ity and file system sizes online With a c
22. hecklist and you still can t get your LaCie drive to work properly contact us at www lacie com Before contacting us make sure that you are in front of your computer and that you have the following information on hand e Your LaCie drive s serial number e Operating system Mac OS or Windows and version e Computer brand and model e Names of CD or DVD drives installed on your computer e Amount of memory installed e Names of any other devices installed on your computer LaCie Two Big Hard Drive User Manual Contacting Customer Support page 42 LaCie Technical Support LaCie Asia Singapore and Hong Kong Contact us at hito www lacie com asia contact LaCie Belgium Contact us at hito www lacie com be contact LaCie Denmark Contact us at http www lacie com dk contact LaCie France Contact us at hito www lacie com fr contact LaCie Italy Contact us at hito www lacie com it contact LaCie Netherlands Contact us at hito www lacie com nl contact LaCie Spain Contact us at http www lacie com es support request LaCie Switzerland Contact us at hito www lacie com chfr contact LaCie USA Contact us at hito www lacie com contact LaCie Australia Contact us at http www lacie com au contact LaCie Canada Contact us at http www lacie com caen contact English LaCie Finland Contact us at http www lacie com fi contact LaCie Germany Contact us at http
23. ight blue box 7 Click the Partition button fig B dark blue box LaCie Two Big Hard Drive User Manual Setting Up Your LaCie Two Big 8 Click Partition to acknowledge the warning fig C Disk Utility mounts the created partition and represents it with an icon on the desktop The icon is labeled with the partition name 152 7 Ca Martor vit Bcs no Ei 152 7 Ce Maxtor 6 Y 152 7 G8 Mimio 6 1 152 7 GE Maxtor 6 YE 152 7 Ge Martor 6 16 152 7 Ge Maxtor 6 Yi 320 0 KS SV Configure Disk Utility O Partition Disk eect depi will deare all intonmanion gn tt ik Aii yaa daik v u wiih ta arie the diik Wiator amp tre l FL ECMO biria T Select a volume scheme choope a volume name andl format dad petine the volumes D teen Fmi Disk Gescription Manner G VLECK Medis Tiotal Capacity 1527 08 163 928 608 672 byes Coneection Aen Fi Writ Seaton LaCie Two Big Hard Drive Maintaining Your LaCie Two Big User Manual page 25 4 Maintaining Your LaCie Two Big 4 1 Removing Replacing A Drive S IMPORTANT INFO After continuous use of the LaCie Two Big drives may be hot Use caution when removing f A di k B N A C TIVES In the event that an individual hard disk fails in the LaCie Two Big please contact your LaCie reseller or LaCie Customer Support Additional spare hard disks may also be purchased sold separately Please replace a defective hard drive only
24. ing Customer Service for details TECHNICAL NOTE __ Manual Updates baCie is constantly striving to give you the most up to date comprehensive User s Manuals available on the market It is our goal to provide you with a friendly easy to use format that will help you quickly install and utilize the many functions of your new device If your manual does not reflect the configurations of the product that you purchased please check our Web site for the most current version available LaCie Two Big Hard Drive Troubleshooting User Manual page 39 8 1 LEDs and Fan Problem Confirm power at the outlet verify power connection and System LED is off try an alternate power cable Install new firmware eee Evaluate the drive for failure and replace if needed Drive 1 or Drive 2 LED is blinking ery Ton bel ee connection below Drive 1 or Drive 2 LED is on continuously A Safe virtual drive is rebuilding on the physical drive Confirm the outlet is powered verify power connections Suctem tanis mot r nnin and try an alternate power cable The fan on the LaCie i unning i a l 7 i Two Big does not run continuously it is activated at certain temperatures LaCie Two Big Hard Drive Troubleshooting User Manual page 40 8 2 LaCie Two Big connection to LaCie SATA II 3Gb s PCI X Card 4E Problem sawon OOOO LaCie Two Big is not recognized Troubleshoot the HBA by HBA BIOS e Connect to an alternate S
25. le data while also stream lining performance The LaCie Two Big is the ultimate approach to a flexible RAID solution with its ability to manage various RAID levels 0 1 Con catenation and JBOD 1 1 What Your LaCie Two Big Can Do e Supports powerful RAID O 1 Concatenation and JBOD e High performance storage e The newest in Serial ATA SATA technology e Easy plug and play installation on PC or Mac IMPORTANT INFO Any loss corruption or destruction of data while using a LaCie drive is the sole responsibility le user and under no circumstances will LaCie be held liable for the recovery or restoration of this data To help prevent the loss of your data LaCie highly recommends that you keep TWO copies of your data one copy on your external hard drive for instance and a second copy either on your internal hard drive another external hard drive or some other form of removable storage media such as CD DVD or Tape LaCie offers a complete line of CD DVD and Tape drives and if you would like more information on backup please refer to the LaCie white paper on backup methods and technology LaCie Two Big Hard Drive Your LaCie Two Big User Manual page 8 2 Your LaCie Two Big 2 1 Minimum System Requirements Hardware e For x86 platforms Intel PIII SOOMHz equivalent or faster e For Mac platforms Mac G4 500MHz or faster CD ROM drive e 64 MB of RAM minimum e Mouse or compatible pointing device e External SAT
26. les or want to audit files for access e You will be formatting partitions larger than 32GB e You need to store individual files that are larger than 4GB e You need a filing system that can be mirrored or structured like a RAID 5 configuration LaCie Two Big Hard Drive Tech Tips User Manual page 3 6 3 Serial ATA Il Questions and Answers What is Serial ATA II The Serial Advanced Technology Attachment ATA II marks the latest rung on the evolutionary ladder of SATA technology SATA II can deliver data at 300MB s twice as fast as its SATA predecessor and more than twice as fast as the Parallel ATA IDE Integrated Drive Electronics interface which has long been used to connect peripheral devices to the computer Initial Serial ATA technology removed the performance bottleneck of the Parallel ATA specification and follows a clearly defined road map to greater and greater data transfer rates and feature improvements Deriving its name from the way that it transmits signals in a single stream or serially Serial ATA operates in a point fo point topology This connectivity methodology delivers the entire available interface bandwidth to each device allowing each device to operate at its maximum throughput and provides direct communication between the device and the system at any time reducing arbitration delays associated with shared bus topologies What are the key differences between Serial ATA and Serial ATA II technology S
27. lligently order commands in an internal queue within the drive without having to involve the host CPU Judging its LaCie Two Big Hard Drive Tech Tips User Manual page 32 own drive head s angular and rotational position the drive selects a data transfer from the queue that will minimize both its seek and rotational latencies e Simplified structure Serial ATA utilizes a more efficient signaling voltage 250mV vs 5V for Parallel ATA and much smaller thinner and compact cables and connectors Due to the simplified cabling the reduction in the number of pins and wires the number of fault possibilities decreases e Seamless integration Serial ATA maintains register and software compatibility with Parallel ATA and should be transpar ent to both the BIOS and operating system Simply add more Serial ATA links to increase the number of connectivity points In your system What are the ideal uses of Serial ATA Although the specification supports all ATA and ATAPI devices i e CD DVD tape drives etc and delivers superior per formance than both Hi Speed USB 2 0 and FireWire IEEE 1394 external Serial ATA connectors are intended for storage devices Serial ATA works best in storage environments that require high data throughput to deliver large files quickly and efficiently maximizing the storage systems utilization and enhancing overall productivity Due to its performance reliability scalability and cost effectiveness Serial A
28. n the array So for instance if you had four disks installed ranging in capacity from 40GB to 80GB when the RAID 0 array is built your system will see one 160GB 40GB x 4 hard disk While this is a very simple and easily implemented design RAID O should never be used in mission critical environments When even just one disk in the array fails all of the data on the entire array will be lost Characteristics amp Advantages e Data is broken down into blocks and each block is written to a separate disk drive e O performance improved by spreading the load across multiple drives e Overhead is lowered due to no calculations for parity e Simple design and easily implemented LaCie Two Big Hard Drive Understanding Storage Policies User Manual page 34 Recommended Uses e Video production and editing e Image editing e Pre press applications e Applications requiring high bandwidth LaCie Two Big Hard Drive Understanding Storage Policies User Manual page 35 7 2 Safe RAID 1 Mirroring and Duplexing Also called mirroring this level makes a duplicate write on a sec ond or mirror disk every time data is written to a primary disk If This diagram represents a RAID 1 array consisting of four disks which are connected to the Controller Data blocks are duplicated one disk crashes there is an ideal backup fig A Using two controllers or duplexing can speed the data I O rate or mirrored in each pair o
29. ocess Your choice is important and impacts how best you can use the Storage Appliance IMPORTANT INFO Your LaCie Two Big comes preconfigured in FAST RAID 0 mode For more informa __ tion about RAID levels see chapter 7 Understanding RAID and Two Big Storage Policies FAST A storage policy configuration in which I O processing is balanced evenly to all disks in a method known as strip ing equivalent to RAID O Fast offers the best performance in terms of speed but no redundancy of data Striping increases storage operation speed by using several disk drives in parallel Each portion of data is divided into segments which are written to different disks simultaneously Striping provides improved performance but does not enhance reliability because there is no way to retrieve or reconstruct data stored on a failed drive Please check the LaCie Web site www lacie com for updates of the User s Manual reflecting product updates SAFE A storage policy configuration in which all data is stored in duplicate on separate disks to protect against data loss due to disk failure At least two drives mirror each other at all times equivalent to RAID 1 Each write goes to both disks Safe provides the highest level of data protection but halves the amount of storage space since all data must be stored twice To implement the Safe storage policy the Basic Configuration Wizard creates two volumes Each volume consists of two hard disk drives that mir
30. oncatenation you can add components even if the other components are currently active Characteristics amp Advantages e In case of disc failure other disks are unaffected e Combine the capacities of two drives into one large volume LaCie Two Big Hard Drive Understanding Storage Policies User Manual page 37 7 4 JBOD Just a Bunch of Disks JBOD or Just a Bunch of Disks is not a numbered RAID level However it is similar because it is an Array of Inexpensive Disks CONTROLLER In a JBOD configuration each connected drive will appear as separate hardware entries in the computer s drive utility software A JBOD array is the simplest storage policy available to the Two Big but provides no data redundancy fig A LaCie Two Big Hard Drive Troubleshooting User Manual page 38 8 Troubleshooting In the event that your LaCie Two Big is not working correctly please refer to the following checklist to find out where the problem is coming from If you have gone through all of the points on the checklist and your drive is still not working cor rectly please have a look at the FAQs that are regularly published on our Web site www lacie com One of these FAQs may provide an answer to your specific question You can also visit the drivers pages where the most recent software updates will be available If you need further assistance please contact your LaCie reseller or LaCie Technical Support see chapter 9 Contact
31. or storage Dust can build up inside the device increasing the risk of damage or malfunction e Never use benzene paint thinners detergent or other chemical products to clean the outside of the LaCie Two Big Such LaCie Two Big Hard Drive Health amp Safety Precautions User Manual page 6 products will disfigure and discolor the casing Instead use a soft dry cloth to wipe the device e Please replace defective hard drives only with a new drive provided by LaCie For drive removal process see section 4 1 Removing Replacing a Drive CAUTION Drive warranty will be void if you replace the defective drive by a drive not purchased from LaCie CAUTION The LaCie Two Big s warranty may be void as a result of the failure to respect the precautions listed above LaCie Two Big Hard Drive Introduction User Manual page 7 1 Introduction Congratulations on the purchase of your new LaCie Two Big This high performance extremely flexible RAID Redundant Array of Independent Inexpensive Disks subsystem is ideally suited for in tegration with databases imaging systems and e mail and Web servers RAID technology is one of the best means to protect your data while providing greater data integrity and availability than stan dard hard disk storage With the ability to provide single error detection and redundant information to recover the original if a disk fails a RAID system is an ideal means to safe guard valuab
32. ounts any FAT 32 drive of any size e Mounts NTFS volumes as READ only TECHNICAL NOTE Mac OS 10 3 x Users Mac OS Extended Journaled Under Panther Apple introduced journ aling to the Mac OS Extended file system which helps protect the file systems on Mac OS volumes When journaling isenabled file system transactions are maintained and recorded continuously in a separate file called a journal In the event of an unplanned shutdown the OS uses the journal to restore the file system Journaling is also backward compatible and all volumes with journaling enabled can be fully used by computers not running Mac OS 10 3 x For more information please visit Apple s Web site LaCie Two Big Hard Drive Tech Tips User Manual page 30 6 2 2 File System Formats Windows Users Since the LaCie Two Big comes preformatted in HFS the Mac Operating system you will need to reformat your drive in FAT 32 or NTFS The following information will hopefully make choosing one or the other a little easier FAT 32 FAT is an acronym for File Allocation Table which dates back to the beginnings of DOS programming Originally FAT was only 16 bits but after the second release of Windows 95 it was upgraded to 32 bits hence the name FAT 32 In theory FAT 32 volume sizes can range from less than 1MB all the way to 2TB It is the native file system of Windows 98 and Windows Me and is supported by Windows 2000 and XP When FAT 32 is used with Windows
33. res outside the range of 5 C to 35 C 41 F to 95 F or to operational humidity beyond 5 80 non condensing or non operating humidity beyond 10 90 non condensing Doing so may damage the LaCie Two Big or disfigure its casing Avoid placing your LaCie Two Big near a source of heat or exposing it to sunlight even through a window Inversely placing your LaCie Two Big in an environment that is too cold may dam age the unit e Rated cooling for altitudes up to 2000 meters e Always unplug the LaCie Two Big from the electrical outlet if there is a risk of lightning or if it will be unused for an ex tended period of time Otherwise there is an increased risk of electrical shock short circuiting or fire e Use only the power supply shipped with the device e Do not use the LaCie Two Big near other electrical appliances such as televisions radios or speakers Doing so may cause interference which will adversely affect the operation of the other products e Do not place the LaCie Two Big near sources of magnetic interference such as computer displays televisions or speakers Magnetic interference can affect the operation and stability of your LaCie Two Big e Do not place heavy objects on top of the LaCie Two Big or use excessive force on it e Never use excessive force on your LaCie Two Big If you detect a problem consult the Troubleshooting section in this manual e Protect your LaCie Two Big from excessive exposure to dust during use
34. ror each other BIG A storage policy configuration in which multiple physical drives are strung together concatenated and treated as one large volume Big provides the maximum amount of storage space but no additional performance or data redundancy This configuration allows you to increase logical volume size beyond the capacity of individual drives The Basic Configuration Wizard implements the Big storage policy by concatenating all the hard disk drives into a single volume JBOD A storage policy that grants the host PC direct access to a physical disk drive With JBOD just a bunch of disks the number of available drives is equal to the number of physical drives JBOD is also called the bypass mode as the host bypasses the LaCie virtualization engine to directly access the disk TECHNICAL NOTE Total disk capacity can vary depending on the storage policy or RAID level LaCie Two Big Hard Drive Setting Up Your LaCie Two Big User Manual page 16 3 3 Changing the Storage Policy Configuration d data on the drives back up data before following these steps 1 Turn off the LaCie Two Big 2 Insert a small flat blade screwdriver into the groove on the rotary switch and turn the screwdriver handle to the left or right to select a different mode fig A 3 Remove the screwdriver from the rotary switch and use it to d
35. si Deive gt be Sioetooth Serial Utility 1 Launch Disk Utility from the Applications Utili Pec tome ties folder fig A im Frewiew i Quirkiesks NUE T QuickTime Player a Retrospect 6 0 pi Roxio Toast G Tianium amp i 2 Basie Toast Lite 0 7L gt i System Preferences q Test dixc E Console E E CogitalColor Meter T Pod Soltware Uedaler LA ight Updater 1 0 2 i D java A Keychain Access Gi Menio Manager E rank Uniiny s Mat USN P Hame Disk V lity Kind Aprkanon Site F M on diik Gaia be pi Mardy pirair n 20005 7 35 Pl finn Dhak miiy 164 7 1 ef J selected 24 76 Gi available 2 Select a configured disk and click the Partition tab fig B aa Dik Uuk red boxes ss 192 7 GE Maxtor prigo E 152 7 GE Maxtor 6 Yle E s27 GE Mantor 6 wi 152 7 CE Maxtor 6 V8 Sy 3270 0 KE SY Configure 3 Select 1 Partition from the Volume Scheme drop down list fig B green box 4 Enter a name for the volume in the Name field fig B yel low box Eleti 2 volume tiirat chocer oe naire end a faman bd riide the olume 5 Select Mac OS Extended journaled from the Format drop down list fig B orange box Bich Cheteription Muster G VIROMO Medio Total Capacity 157 Shas O20 604877 Syed Connection Bus EH Write Status Read Wrk Connection Type isteri Coenection ID 05 ED 16 6 Specify the size of the partition in the Size field fig B l
36. t Partition Type There are thee iypes of partitions primary extended and logical Select the partition pou want to create Primary partition Extended partition gt Logical drive Description A primary partition is a volume you create using fee space on abasic dsk Windows and other operating systems can start from a primary partition You can create up to four primary parbtions or three primary partitions and an extended partition ee Cto Cerea LaCie Two Big Hard Drive Setting Up Your LaCie Two Big User Manual page 2 6 Specify the partition size By default the partition occupies EE the entire volume Click Next fig F Specify Partition Size Choose a partition sre that between ihe masimum and minimum sizes Masum disk space in megabytes MB 312318 Minimum disk space in MB Fartiton size in MB lt Back JE neno 7 Assign a drive letter or mount path and click Next fig G Now Partition Wizard Assign Drive Letter or Path For easier access you can assign a drive letter or drive palh to your partition Assign the folowing drive letter Mourt inthe follawing empty NTFS folder Browse Do not assign a drive letter o drive path tack JE reep C cea i LaCie Two Big Hard Drive Setting Up Your LaCie Two Big User Manual page 22 8 Name and format the partition and click Next fig H eee Format Partition To store data on this partition you m
37. ur local city office your household waste disposal service or the shop where you purchased the product LaCie Two Big Hard Drive Health amp Safety Precautions User Manual page 5 Health and Safety Precautions Only qualified persons are authorized to carry out maintenance on this device e Read this User Manual carefully and follow the correct procedure when setting up the device e Do not open a disk drive or attempt to disassemble or modify it Never insert any metallic object into the drive to avoid any risk of electrical shock fire short circuiting or dangerous emissions The disk drives shipped with your LaCie Two Big contain no user serviceable parts If it appears to be malfunctioning have it inspected by a qualified LaCie Technical Sup port representative e Never expose your device to rain or use it near water or in damp or wet conditions Never place objects containing liquids on the LaCie Two Big as they may spill into its openings Doing so increases the risk of electrical shock short cir cuiting fire or personal injury e Make sure that the computer and LaCie Two Big are electrically grounded If the devices are not grounded there is an increased risk of electrical shock Power requirements 100 240 V 1 5 A 60 50 Hz Supply voltage fluctuations not exceeding 10 of the nominal transient over voltages according to over voltage category Il General Use Precautions e Do not expose the LaCie Two Big to temperatu
38. ust format t first Chocee whether you want to fomoat this partition and if so what settings you want bo use Do net tomat this partition S Format this partition with the following settings File system NTFS Allocation unit size Default w Perform a quick format L Enable file and folder compression lt tc tea p 9 Review the settings and click Finish to create the logical Now Partition Wizard partition fig N Completing the New Partition Z Wizard You have successtully completed the New Partition wizard You selected the folowing settings Parttion type Primary partition Disk selected Disk 1 Partition size 312315 MB Drive letter or path E File system NTFS Allocation unit size Delault Volurnme label Fast Qtek Farnak ves To dose this wizard click Finish lt Back Cancel Setting Up Your LaCie Two Big page 23 LaCie Two Big Hard Drive User Manual 3 4 2 Partitioning the LaCie Two Big Disk Drives Mac Users A WPORTANT INFO Remember do not partition the disk that represents the LaCie Two Big processor the Not fi iniidlized disk with no capacity allocated to it This example illustrates the FAST storage policy which opti a ee mizes the LaCie Two Big for performance Sau on P Baronmon P pi Lathe Ligh ibe Labeler r 2 Asii Text Gotras at Maclanitee m Audio MIDI Setup aj Migseneth File Fechunge aie k p gt E l 4 Office 200 Te
39. ve status System LED Indicates system on off status Panel removal tab Two Plastic stands with rubber feet Removable front panel 2 3 2 Front View without Front Panel Handles to remove the drives TECHNICAL NOTE For more information about these LEDs see Chapter 5 LaCie Two Big Front Panel LED indico LaCie Two Big Hard Drive Your LaCie Two Big User Manual page R3 3 0 Rear View 9 Casing Fan Mode change rotary switch Power Switch Mode change confirmation button External SATA II 3Gb s Port Power Supply Connector Plastic stands with rubber feet g Lock hole CAUTION To avoid overheating the LaCie Two Big should be installed in a well ventilated area and in such a way as to maintain sufficient airflow across the controller chips Also ensure that the Ventilation Fan is not obstructed Please use the included plastic stands and rubber feet which elevate the Two Big and allow for better heat dissipation Environmental Requirements Temperature O 35 C 32 95 F Operation Humidity 20 80 non condensing Storage Humidity 10 90 non condensing LaCie Two Big Hard Drive Your LaCie Two Big User Manual page 2 2 4 Cables And Connectors 2 4 1 Serial ATA Il and eSATA Your LaCie Two Big uses the latest in SATA technology featuring transfer rates of up to 3Gb s Both the Two Big and the LaCie SATA II 3Gb s PCI X Card 4E come equipped with eSATA ports an
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