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HP ProLiant DL160 Gen8 Server User Guide

1. 2008 Ne 1057 Laser compliance This product may be provided with an optical storage device that is CD or DVD drive and or fiber optic transceiver Each of these devices contains a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the IEC 60825 1 The product does not emit hazardous laser radiation Each laser product complies with 21 CFR 1040 10 and 1040 11 except for deviations pursuant to Laser Notice No 50 dated June 24 2007 and with IEC 60825 1 2007 Regulatory compliance notices 89 N WARNING Use of controls or adjustments or performance of procedures other than those specified herein or in the laser product s installation guide may result in hazardous radiation exposure To reduce the risk of exposure to hazardous radiation Do not try to open the module enclosure There are no user serviceable comp
2. 18 Remove the access eene eene enne 19 Install luere eren MMMMRREEEEMMEEEEEMEEMMEMMMMMMMMMMMMMM 19 Remove the processor air baffle sss ene eene nennen nennen enne ens 19 Install the processor air baffle 2 20 22 60010000000000000000 0080000 nnne nenne 20 Remove the PCI riser COO e pi npo Dod la elici Md XU Pra eei tad a Fra 20 Install the PCI riser cage unaseiraskki etti eren re REN FER RE M HEIKE REP K RYMER HIR RYE iene 21 DON D dei ERO E eM bM M Mo M REM Mad fep an eA MPa EUM aa RR RM E 23 Optional installation services 1 enne eene nnne 23 Rack planning PAS CUNEO 23 Optimum environment de Verus 23 Space and airflow requirements sse nennen nennen nete ener 24 Temperature requirermeritsi cicer Renee oe ERR YER ERR Re HERREN ERR EN RET RS ERE NR ERN ERR Ra VERSA PR es deze xe FERREA Ve 24 e cM 25 Electrical grounding requirements sess eire oor NA o Ver pla ee rc Epid 25 Rack Warnings
3. ia e Ue bash cbe 37 General DIMM slot population guidelines essen eene 40 er 42 Hotplog drive quii ig sec iieri du strud bred eraa ea ad a e Aaa E ee ei eSEE 43 Removing the drive blahkeo ovi rts eie ione cepta detras Peta ido ud 44 Installing a hot plug Seem erase meee enn en A MM DIENEN 44 DVD ROM and Pipini TC 45 Controller 49 Installing the FBWC module capacitor pack 49 Installing the front video adapter cable ola SER NERA NU 51 a ils lOM Option RPM TL 52 Expansion board DIEN IINE EU 54 Irstallihg er expasier 54 Common slot power supply Ono 55 Rack A E le 57 Remove the rack Si RUN S 57 Install the tack b zel sssini UA EA ap d cubat 58
4. 90 Taiwan batery recycling fell Gens Dora an ia mn 90 Power cord INPUNE 90 Acoustics statement for Germany Ger uschemission 9 sisi emm eee eee ener eee eee ENIMS 92 Preventing electrostatic discharge RA seats Opi NA PUR UIS A CE NU 92 Grounding methods to prevent electrostatic 20 2 2 2 3 92 ETE EE 93 Environmental specifications 93 Server 93 Power supply specifications cupa d Rad 93 HP 460 W CS Power Supply 94 1 2 94 5 HP 750 W CS Power Supply 94 1 10 enne 94 HP 500 W Multi output Power Supply specifications 000 94 Power supply calculat
5. Slot population DIN rank lor max speed 2 doe or max copay ROM Siglerani UDIMM Sngleonk UDIMM UDIMM Maximum speed and capacity GB DIMM type DIMM rank 16 slots speed 24 slots capacity RDIMM Singera fes Hardware options installation 38 pm pei __ Maximum capacity varies based on individual server platform qualification schedule Populated DIMM speed MT s ype nk PD par dharna Sn perd RDIMM Single rank 1333 1333 1066 1066 UDIMM Singleronk 11333 19 1 UDIMM Deohank 33 13330 1 UDIMM 1333 9 RDIMM supports 1 35V 3DPC at 1066 Third party memory supports 1 5V 3DPC at 1066 t UDIMM is supported at 2DPC at 1333 using HP SmartMemory only Third party memory supports up to 2DPC at 1066 RDIMM maximum memory configurations The following table lists the maximum memory configurations possible with 8 or 16 GB RDIMMs Rank o Single processor Dual processor Single rank 96 GB 192 GB 192 GB 384 GB UDIMM maximum memory configurations The server supports a maximum of 64 GB with one processor and 128 GB with two processors using 8 GB dual rank UDIMMs Advanced ECC memory configuration Advanced ECC memory is the default memory protection mode for this server Standard ECC can correct single bit memory errors and detect multi bi
6. lt EEL HP AWAR NET 4 RIS 3 ZP ATEI HP ante tir S amp P ATHENS CSR ABE MARA AEA HENS e FOE SB 38 SR D ARR HP HP ARS e Ot SX RR SS AEA WATER LEA CSR ABE TEMES IA ABE AIK CSR RIED ECKE PUUIAB ITEIERIRMAE WRIA HP ERRER DU TX ie AOA THA BN SE A THEM Fit MRE HP AG BIRR MIREA TR EAI RIS 55 2629 A REKREA RE AT RE HP BD EBDIRTETERRCEIE E PB THEME RAAB CSR MATERA OBE EFRA WES 535 GARE HSARKA AB Bik A HP SFE BIA CSR R SR HP MRK IS A RA AIBA IDES GRE AER 5 SLA HA FA GRP AY AB HEU ZUR PT He HE AY AIC RIK HP ARES RRR SRR EA BITER HP TRXOS S ROB ER IS RA HEERS AHP SAB THEMES ERR ARAM ilis HP http www hp com go selfrepair Support and other resources 102 HP makat 712 CSR SALAD MHSAS I gt 36 518 PERS RET EC RIIETE HP sk HP ARISE EKMHERSCE T CSR E RER Bll
7. I uM MM M 25 Contents of the server shipping MONON ecco e esa QULA GUN MH M RM 26 Installing hardware OUO Ss PU Cora RADAR MEM PUN RUPEE 26 ooo isa d dep 26 Powering up and configuring the server seed RN RIC pH EDAM 2 Installing the operating SUID do UE 28 Registering the DEM MR IM UU NM DAE 28 acit ene eee 29 Eme ENT A T 29 Processor and fan module option 29 34 Contents 3 algun us 35 Memory subsystem architecture 1 35 Single rank 2 inu ta pr eae UI IRE 36 DIMM identification enu oe oge ta Senin cased drea ecenin eree Eee ea Se EREE E Saee EER RS ENE 37
8. 78 Automatic Server Toro T RE 78 Eleg 79 Redundant ROM support cccccccessscecesssscecessseecesseseececsssseeeeessseesessaseeeesseseeesesseeeeessnseeeeseneeeesensaees 79 Keeping the system current oso pon one MED AM tas d Mp panne rants EMEN ME 79 Bc genet 79 Software tand firmware aj a s vei rnnt p osse d iud dorus MAD anton 80 Version control diac na d a rm REA 80 HP Operating Systems and Virtualization Software Support for ProLiant 80 HP Technology Service NO oen pep de 81 Change control and 81 fl Rene E OD 82 Troubleshooting resources sc 82 caecum DOE DIEA ai dE Dada 83 ER on pinion 85 Regulatory compliance identification FUmDSIS s esic 85 Federal Communications Commission follis ende rer dn Ora Cebu uia meen
9. vea Fut uS 85 A SEI II Pm 85 FCC Notice Class A 46 1 eene enne nennen 85 FCC Notice Class B Equipment 2 4 100 000 00000 85 Declaration of conformity for products marked with the FCC logo United States 86 bodas sa E MU UN MEE 86 86 Canadian notice Avis 2 2 00 022 12 20000000000000 86 European Union regulatory notice coser tes eo AMOR er ERA Eten teen dx ee du S 87 Disposal of waste equipment by users in private households the European 87 Japanese Notice ise 88 E 88 EEUU 88 Chinese Notice 89 Vietnam compliance marking notice os vette er t eens 89 Ukraine Notice 89 IR Etic 89 Battery replacement
10. 0 7012 8101 MAE HSE UY HPSEP 2A 42 7 AAAA SAAS 24 88 oa MUA SUAS FSS DASHES 0181 S ES Illustrated Paris Catalogo No EASA 9800 CSR MD AES REA TUO ASHE 2 CS AAS HEO 715 58 20 01 o 2210 5851 2 7 80 APSE AACS YY FE 447 SO 25 zgo HQHH HP SSS 8 AUA HPE ABO WS HSS HPS SHEA CSR FER BE AVA BELICE 280 wet FES HPS HEO SHE APOE ABE 712 SA BAS 212 5910 HPS BEHO Sch ABO WAS FSS EA ARO aret AAA EHO AEO Wy st PES WHS YE 2 HP DA Hal SS APS 4 USC 224 BS HPE 2E 9 vist use vus SSeia SI cin Mul g aa euch HP 2244 dz 4e 180 RHAG TES MMA 821401 S0 HAS Y hitp www hp com go selfrepair S 8l etel Support and other resources 103 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility AMP Advanced Memory Protection ASR Automatic Server Recovery BBWC battery backed write cache CSR Customer Self Repair DPC DIMMs per channel ESD electrostatic discharge FBWC flash backed write cache HP SIM HP Systems Insight Manager HP SUM HP Smart Update Manager IEC International Electrotechnical Commission Acronyms and abbreviations 104 iLO Integ
11. For more information about Intelligent Provisioning drivers firmware and SPP see the HP website http www hp com go spp download Software and configuration utilities 71 HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool available in both offline and online versions that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations troubleshoot problems and perform repair validation HP Insight Diagnostics Offline Edition performs various in depth system and component testing while the OS is not running To run this utility boot the server using Intelligent Provisioning on page 7 1 HP Insight Diagnostics Online Edition is a web based application that captures system configuration and other related data needed for effective server management Available in Microsoft Windows and Linux versions the utility helps to ensure proper system operation For more information or to download the utility see the HP website http www hp com servers diags HP Insight Diagnostics Online Edition is also available in the SPP For more information see the HP website http www hp com go spp download HP Insight Diagnostics survey functionality HP Insight Diagnostics on page 72 provides survey functionality that gathers critical hardware and software information on ProLiant servers This functionality supports operating systems that are supported by
12. dede eee de decr I ege qo 9 System board ITN 10 11 System maintenance 10 eene eee ens 11 12 RUE 12 Drive LED definitions 13 BWC module LEDS ood iis teg Un Ka a esa UA aan pM dau Ak 14 Fan c Tnm THER 15 10 15 Torx Screwdriver 2 16 Soara E ieas nari aa EEE 17 Power Up the server 17 Power down the Se VEP Das per RPM REUERIR EMERGERE DN HIHH A rn DETUR EIN DIM A OTRA QUII LR MERE 17 Extend the server from the racle iii res arte A FRR ERR 17 Remove the server from the rack iuis rere teta rint tere ottenere
13. 80 Version Control Repository Manager VCRM 80 Vietnam compliance marking notice 89 W warnings 25 website 96 Index 110
14. Install the processor air baffle on page 20 Install the access panel on page 19 Slide the server into the rack Connect each power cord to the server Connect each power cord to the power source Power up the server on page 17 If removed install the rack bezel on page 58 HP Trusted Platform Module option Use these instructions to install and enable a TPM on a supported server This procedure includes three sections 1 Installing the Trusted Platform Module board Hardware options installation 60 Retaining the recovery key password on page 63 Enabling the Trusted Platform Module on page 63 Enabling the TPM requires accessing RBSU HP ROM Based Setup Utility on page 74 For more information about RBSU see the HP website http www hp com go ilomgmtengine docs TPM installation requires the use of drive encryption technology such as the Microsoft Windows BitLocker Drive Encryption feature For more information on BitLocker see the Microsoft website http www microsoft com Z CAUTION Always observe the guidelines in this document Failure to follow these guidelines can cause hardware damage or halt data access When installing or replacing a TPM observe the following guidelines Do not remove an installed TPM Once installed the TPM becomes a permanent part of the system board When installing or replacing hardware HP service providers cannot enable the TPM or the encryption technology
15. cnica de HP y recibir ayuda telef nica por parte de un t cnico Con el env o de materiales para la sustituci n de componentes CSR HP especificar si los componentes defectuosos deber n devolverse a HP En aquellos casos en los que sea necesario devolver alg n componente a HP deber hacerlo en el periodo de tiempo especificado normalmente cinco d as laborables Los componentes defectuosos deber n devolverse con toda la documentaci n relacionada y con el embalaje de env o Si no enviara el componente defectuoso requerido HP podr cobrarle por el de sustituci n En el caso de todas Support and other resources 99 sustituciones que lleve a cabo el cliente HP se har cargo de todos los gastos de env o y devoluci n de componentes y la empresa de transporte que se utilice para dicho servicio Para obtener m s informaci n acerca del programa de Reparaciones del propio cliente de HP p ngase en contacto con su proveedor de servicios local Si est interesado en el programa para Norteam rica visite la p gina web de HP siguiente http www hp com go selfrepair Customer Self Repair Veel onderdelen in HP producten zijn door de klant zelf te repareren waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is Deze onderdelen worden CSR onderdelen Customer Self Repair genoemd Als HP of een HP Service Partner bij de diagnose vaststelt d
16. k nnen Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen Den Materialien die mit einem CSR Ersatzteil geliefert werden k nnen Sie entnehmen ob das defekte Teil an HP zur ckgeschickt werden muss Wenn es erforderlich ist das defekte Teil an HP zur ckzuschicken m ssen Sie dies innerhalb eines vorgegebenen Zeitraums tun in der Regel innerhalb von f nf 5 Gesch ftstagen Das defekte Teil muss mit der zugeh rigen Dokumentation in der Verpackung zur ckgeschickt werden die im Lieferumfang enthalten ist Wenn Sie das defekte Teil nicht zur ckschicken kann HP Ihnen das Ersatzteil in Rechnung stellen Im Falle von Customer Self Repair kommt HP f r alle Kosten f r die Lieferung und R cksendung auf und bestimmt den Kurier Frachtdienst Weitere Informationen ber das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort Informationen ber das CSR Programm in Nordamerika finden Sie auf der HP Website unter http www hp com go selfrepair Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar Customer Self Repair CSR para minimizar el tiempo de reparaci n y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos Si durante la fase de diagn stico o los proveedores o socios de servicio de HP identifica que una reparaci n puede llevarse a cabo media
17. 40 41 76 air baffle 19 20 airflow requirements 23 24 AMP Advanced Memory Protection 76 AMP modes 76 Array Configuration Utility ACU 77 ASR Automatic Server Recovery 78 authorized reseller 96 auto configuration process 75 Automatic Server Recovery ASR 78 Basic Input Output System BIOS 69 78 battery 90 bezel 57 58 BIOS Basic Input Output System 69 78 BIOS upgrade 69 78 boot options 76 BSMI notice 88 buttons 7 C cables 58 59 64 86 cabling 64 65 66 67 cache module capacitor pack 49 Canadian notice 86 Care Pack 23 81 Change Control 81 Chinese notice 89 compliance 85 components 7 configuration of system 27 69 configuring AMP modes 76 connectors 7 contacting HP 96 controller 49 D Declaration of Conformity 86 default settings 39 diagnosing problems 82 diagnostic tools 69 72 78 diagnostics utility 72 DIMM installation guidelines 40 DIMM slots 11 DIMMs 36 DIMMs installation 42 DIMMs single and dual rank 36 disposal waste 87 downloading files 96 drive blank 44 drivers 12 79 drives 7 12 13 43 DVD ROM drive 45 electrical grounding requirements 25 electrostatic discharge 92 environmental requirements 23 Erase Utility 69 72 error messages 82 European Union notice 87 European Union regulatory notice 87 expansion boards 54 extending server from rack 17 F fan module locations 15 FBWC cabling 66 FBWC capacitor pack 49 FBWC module LEDs 14 FCC F
18. Self Repair um Reparaturzeiten zu minimieren und h here Flexibilitat beim Austausch defekter Bauteile zu erm glichen Wenn HP oder ein HP Servicepartner bei der Diagnose feststellt dass das Produkt mithilfe eines CSR Teils repariert werden kann sendet Ihnen HP dieses Bauteil zum Austausch direkt zu CSR Teile werden in zwei Kategorien unterteilt Zwingend Teile f r die das Customer Self Repair Verfahren zwingend vorgegeben ist Wenn Sie den Austausch dieser Teile von HP vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten f r diesen Service berechnet Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen Support and other resources 98 HINWEIS Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit bzw gekennzeichnet CSR Teile werden abh ngig von der Verf gbarkeit und vom Lieferziel am folgenden Gesch ftstag geliefert F r bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verf gbar Wenn Sie Hilfe ben tigen
19. USB connector Fan connector 8 Front panel connectors Fan connector 7 Fan connector 6 Component identification 10 lem Description e FleiblelOM standby power soneco 2777 pa fen pover siamo Discovery service connector 3 Processor 2 DIMM slots DIMM slots DIMM slots are numbered sequentially 1 through 12 for each processor The supported AMP modes use the letter assignments for population guidelines Chl Ch2 Ch4 Ch3 Ch4 Ch2 Chl If 1 11 1 r LHDKGC CGKDHL JFBIEA 2 1723456 78910112 123456 eee NOTE For proper orientation the arrows indicate front of the server System maintenance switch Component identification 11 Off System configuration can be changed On System configuration is locked ed Power on password is enabled On Power on password is disabled Off No function On Reset configuration 1 4 711 58 SCS 59 7 021 su E eme When the system maintenance switch position 6 is set to the On position the system is prepared to erase all system configuration settings from both CMOS and NVRAM CAUTION Clearing CMOS and or NVRAM deletes configuration information Be sure to g g properly configure the server
20. Viewer Application e within the user interface e within HP Insight Diagnostics on page 72 Intelligent Provisioning Several packaging changes have taken place with HP ProLiant Gen8 servers SmartStart CDs and the Smart Update Firmware DVD will no longer ship with these new servers Instead the deployment capability is embedded in the server as part of HP iLO Management Engine s Intelligent Provisioning Intelligent Provisioning is an essential single server deployment tool embedded in HP ProLiant Gen8 servers that simplifies HP ProLiant server setup providing a reliable and consistent way to deploy HP ProLiant server configurations e Intelligent Provisioning assists with the OS installation process by preparing the system for installing off the shelf versions of leading operating system software and automatically integrating optimized HP ProLiant server support software from SPP SPP is the installation package for operating system specific bundles of HP ProLiant optimized drivers utilities management agents and system firmware e Intelligent Provisioning provides maintenance related tasks through Perform Maintenance features e Intelligent Provisioning provides installation help for Microsoft Windows Red Hat and SUSE Linux and VMware For specific OS support see the HP Intelligent Provisioning Release Notes For more information on Intelligent Provisioning software see the HP website http www hp com go ilo
21. a blank To install the component 1 Unfasten the cable management solution to access the power supply bays Hardware options installation 55 2 Remove the protective cover from the connector pins on the power supply N WARNING To reduce the risk of electric shock or damage to the equipment do not connect the power cord to the power supply until the power supply is installed 3 Install the power supply into the bay until it clicks into place Hardware options installation 56 4 Connect the power cord to the power supply 5 Route the power cord through the cable management solution to strain relief clip 6 Connect the power cord to the power source Be sure that the power supply LED is green Rack bezel option The rack bezel helps prevent any unauthorized physical access to the server in the rack configuration To access the drive cage you must unlock and open the rack bezel Remove the rack bezel Unlock the rack bezel press the latch on the rack bezel and then remove the rack bezel Hardware options installation 57 Install the rack bezel Install the rack bezel into the chassis and then lock the rack bezel with the key wee pows cable option If installed remove the rack bezel Remove the rack bezel on page 57 Power down the server on page 17 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Extend the se
22. airflow and cooling Z CAUTION If a third party rack is used observe the following additional requirements to ensure adequate airflow and to prevent damage to the equipment Front and rear doors If the 420 rack includes closing front and rear doors you must allow 5 350 sq cm 830 sq in of holes evenly distributed from top to bottom to permit adequate airflow equivalent to the required 64 percent open area for ventilation Side The clearance between the installed rack component and the side panels of the rack must be a minimum of 7 cm 2 75 in Temperature requirements To ensure continued safe and reliable equipment operation install or position the system in a well ventilated climate controlled environment The maximum recommended ambient operating temperature TMRA for most server products is 35 C 95 F The temperature in the room where the rack is located must not exceed 35 C 95 F CAUTION To reduce the risk of damage to the equipment when installing third party options Do not permit optional equipment to impede airflow around the server or to increase the internal rack temperature beyond the maximum allowable limits e Do not exceed the manufacturer s TMRA Setup 24 Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians This equipment is designed to oper
23. and have available an Active Health System log for 3 days before the failure was detected For more information see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website http www hp com go ilo docs Onboard Administrator SHOW ALL report for HP BladeSystem products only For more information on obtaining the Onboard Administrator SHOW ALL report see the HP website http h20000 www 2 hp com bizsupport TechSupport Document jsp lang en amp cc us amp objectID c 02843807 Technical support registration number if applicable Product serial number Product model name and number Product identification number Applicable error messages Add on boards or hardware Third party hardware or software Operating system type and revision level HP contact information For United States and worldwide contact information see the Contact HP website http www hp com go assistance In the United States To contact HP by phone call 1 800 334 5144 For continuous quality improvement calls may be recorded or monitored If you have purchased a Care Pack service upgrade see the Support amp Drivers website http www8 hp com us en support drivers html If the problem cannot be resolved at the website call 1 800 633 3600 For more information about Care Packs see the HP website http pro agq sama houston hp com services cache 10950 0 0 225 121 html Customer Self Repair HP products are designed w
24. cord from the power source b Disconnect each power cord from the server Extend the server from the rack on page 17 Open the locking latch slide the access panel to the rear of the chassis and remove the access panel If the locking latch is locked use a T 15 Torx screwdriver to unlock the latch Install the access panel Place the access panel on top of the server with the hood latch open Allow the panel to extend past the rear of the server approximately 1 25 cm 0 5 in Push down on the hood latch The access panel slides to a closed position Use the T 15 Torx screwdriver provided with the server to tighten the security screw on the hood latch Remove the processor air 1 If installed remove the rack on page 57 Power down the server on page 17 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Extend the server from the rack on page 17 Remove the access panel on page 19 Operations 19 6 Remove the processor air baffle Install the processor air 1 Place the air baffle on top of the server 2 Push down the air baffle The air baffle slides down to a closed position Remove the PCI riser cage Z CAUTION To prevent damage to the server or expansion boards power down the server and remove all AC power cords before removing or installing the PCI riser board assembly 1 If install
25. d une pi ce CSR HP supporte l ensemble des frais d exp dition et de retour et d termine la soci t de courses ou le transporteur utiliser Support and other resources 97 Pour plus d informations sur le programme CSR de HP contactez votre Mainteneur Agr e local Pour plus d informations sur ce programme en Am rique du Nord consultez le site Web HP http www hp com go selfrepair Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilita nella sostituzione di parti difettose i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente CSR Customer Self Repair Se in fase di diagnostica HP o un centro di servizi o di assistenza HP identifica il guasto come riparabile mediante un ricambio CSR HP lo spedir direttamente al cliente per la sostituzione Vi sono due categorie di parti CSR Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto NOTA alcuni componenti HP non sono progettati per la riparazion
26. erases all drives e Reset RBSU erases current RBSU settings After selecting the appropriate option click Erase System Click Exit to reboot the server after the erase task is completed Click Cancel Erase to exit the utility without erasing Software and configuration utilities 72 HP Insight Remote Support software HP strongly recommends that you install HP Insight Remote Support software to complete the installation or upgrade of your product and to enable enhanced delivery of your HP Warranty HP Care Pack Service or HP contractual support agreement HP Insight Remote Support supplements your monitoring 24 x 7 to ensure maximum system availability by providing intelligent event diagnosis and automatic secure submission of hardware event notifications to HP which will initiate a fast and accurate resolution based on your product s service level Notifications may be sent to your authorized HP Channel Partner for on site service if configured and available in your country The software is available in two variants e Insight Remote Support Standard This software supports server and storage devices and is optimized for environments with 1 50 servers Ideal for customers who can benefit from proactive notification but do not need proactive service delivery and integration with a management platform e Insight Remote Support Advanced For customers with mid size to large environments with over 500 devices who require HP Proa
27. in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in HP billing you for the replacement With a customer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used For more information about HP s Customer Self Repair program contact your local service provider For the North American program refer to the HP website http www hp com go selfrepair R paration par le client CSR Les produits HP comportent de nombreuses pi ces CSR Customer Self Repair r paration par le client afin de minimiser les d lais de r paration et faciliter le remplacement des pi ces d fectueuses Si pendant la p riode de diagnostic HP ou ses partenaires ou mainteneurs agr s d termine que la r paration peut tre effectu e l aide d une pi ce CSR HP vous l envoie directement Il existe deux cat gories de pi ces CSR Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez a HP de remplacer ces pi ces les co ts de d placement et main d oeuvre du service vous seront factur s Facul
28. installations Only one component is extended at a time A rack may become unstable if more than one component is extended for any reason Setup 25 N WARNING To reduce the risk of personal injury or equipment damage when unloading a rack e Atleast two people are needed to safely unload the rack from the pallet An empty 420 rack can weigh as much as 115 kg 253 b can stand more than 2 1 m 7 ft tall and might become unstable when being moved on its casters Never stand in front of the rack when it is rolling down the ramp from the pallet Always handle the rack from both sides Contents of the server shipping carton Unpack the server shipping carton and locate the materials and documentation necessary for installing the server All the rack mounting hardware necessary for installing the server into the rack is included with the rack or the server The contents of the server shipping carton include e Server e Power cord e Printed setup documentation Documentation CD and software products Rack mounting hardware kit and documentation In addition to these supplied items you might need e 10 15 Torx screwdriver e Hardware options e Operating system or application software Installing hardware options Install any hardware options before initializing the server For options installation information refer to the option documentation For server specific information refer to Hardware options installa
29. normal use battery life is 5 to 10 years N WARNING The computer contains an internal lithium manganese dioxide a vanadium pentoxide or an alkaline battery pack A risk of fire and burns exists if the battery pack is not properly handled To reduce the risk of personal injury Do not attempt to recharge the battery Do not expose the battery to temperatures higher than 60 C 140 F e Do not disassemble crush puncture short external contacts or dispose of in fire or water e Replace only with the spare designated for this product To remove the component 1 If installed remove the rack bezel on page 57 Power down the server on page 17 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Extend the server from the rack on page 17 Remove the access panel on page 19 Remove the processor air baffle on page 19 Locate the battery on the system board System board components on page 10 me me Remove the battery 27 IMPORTANT Replacing the system board battery resets the system ROM to its default configuration After replacing the battery reconfigure the system through RBSU System battery 83 To replace the component reverse the removal procedure For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider System battery 84 Regu
30. power a Disconnect each power cord from the power source b Disconnect each power cord from the server Extend the server from the rack on page 17 Remove the access panel on page 19 Remove the processor air baffle on page 19 Remove the PCI riser board assembly Remove the PCI riser cage on page 20 Remove the expansion slot cover from the PCI riser board assembly Install the expansion board o If installing a half length expansion board install the expansion board into the slot until it seats firmly Hardware options installation 54 o lfinstalling a full length full height expansion board remove the low profile bracket and then install the expansion board into the slot until it sits firmly 10 Install the PCI riser board assembly Install the PCI riser cage on page 21 D oa 11 Connect all internal external cabling to the expansion boards 12 Install the processor air baffle Install the processor air baffle on page 20 13 Install the access panel on page 19 14 Slide the server into the rack 15 Connect each power cord to the server 16 Connect each power cord to the power source 17 Power up the server on page 17 18 If removed install the rack bezel on page 58 Common slot power supply option Z CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or
31. power is removed If installed remove the rack bezel on page 57 Power down the server on page 17 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Remove any attached network cables Extend the server from the rack on page 17 Remove the access panel on page 19 Remove the processor air baffle on page 19 Remove the PCI riser cage on page 20 Loosen the thumbscrew Hardware options installation 52 11 Install the component a Firmly seat the FlexibleLOM in the slot b Tighten the thumbscrew 12 Install the PCI riser cage Install the PCI riser cage on page 21 13 Install the processor air baffle Install the processor air baffle on page 20 14 Install the access panel on page 19 15 Slide the server into the rack 16 Connect the LAN segment cables 17 Connect each power cord to the server 18 Connect each power cord to the power source 19 Power up the server on page 17 20 If removed install the rack bezel on page 58 Hardware options installation 53 Expansion board options The server supports PCI Express expansion boards The server ships with PCle riser boards and expansion slots PCle expansion boards are supported with optional riser boards Installing an expansion board 1 E e a E If installed remove the rack bezel on page 57 Power down the server on page 17 Remove all
32. see the HP website http www hp com go supportos To install an operating system on the server use one of the following methods e Intelligent Provisioning The iLO Management Engine is a new feature on ProLiant servers that contains Intelligent Provisioning for embedded deployment updating and provisioning capabilities Intelligent Provisioning can configure the server and install an operating system eliminating the need for SmartStart CDs and Smart Update Firmware DVDs To install an operating system on the server with Intelligent Provisioning local or remote a Connect the Ethernet cable and then power on the server b During server POST press the F10 key Complete the initial Preferences and Registration portion of Intelligent Provisioning on page 7 1 9 d Atthe 1 Start screen click the Configure and Install button e To finish the installation follow the onscreen prompts An Internet connection is required to update the firmware and systems software Remote deployment installation To remotely deploy an operating system use Insight Control server deployment for an automated solution For additional system software and firmware updates download the HP Service Pack for ProLiant from the HP website http www hp com go spp download Software and firmware must be updated before using the server for the first time unless any installed software or components require an older version For more information see
33. specitications 4 32 1 70 in Depth chassis with SFF drive 69 9 cm 27 5 in cage Depth chassis with LFF drive cage 75 0 cm 29 5 in 43 46 cm 17 11 in Weight maximum SFF two 16 9 kg 37 25 Ib processors one power supply eight drives Weight maximum LFF two 17 6 kg 38 80 Ib processors one power supply four drives Power supply specifications Depending on installed options the server is configured with one of the following power supplies e HP 460 W CS Power Supply 94 specifications e HP750W CS Power Supply 94 specifications e 500 W Multi output Power Supply specifications Specifications 93 HP 460 W CS Power Supply 94 specifications Specification Input requirements Rated input voltage 100 to 240 VAC Rated input frequency 50 Hz or 60 Hz Rated input current Rated input power 509 W at 115V AC input 495 W at 230V AC input BTUs per hour 1764 at 100V AC 1736 115V 1694 200V 1687 at 230V AC Rated steady state power 460 W at 100V to 120V AC input 460 W at 200V to 240V AC input Maximum peak power 460 W at 100V to 120V AC input 460 W 200V to 240V AC input HP 750 W CS Power Supply 94 specifications diii SSS Rated input voltage 100 to 240 VAC Rated input frequency 50 Hz to 60 Hz Rated input current 9to4 5A Maximum rated input power 831 Wat 115 V AC input 808 W at 230V AC input BTUs per hour 2878 at 100 V AC 2834at 115 V AC 2769 at 200 V AC
34. support SupportManual c00729544 c00729544 pdf FBWC consists of a cache module and a capacitor pack The DDR cache module buffers and stores data being written by the controller When the system is powered on the capacitor pack charges fully in about 5 minutes In the event of a system power failure a fully charged capacitor pack provides power for up to 80 seconds During that interval the controller transfers the cached data from DDR memory to flash memory where the data remains indefinitely or until a controller retrieves the data Z CAUTION The cache module connector does not use the industry standard DDR3 mini DIMM pinout Do not use this controller with cache modules designed for other controller models because the controller can malfunction and you can lose data Also do not transfer this cache module to an unsupported controller model because you can lose data CAUTION After the server is powered down wait 15 seconds and then check the amber LED before unplugging the cable from the cache module If the amber LED blinks after 15 seconds do not remove the cable from the cache module The cache module is backing up data and data is lost if the cable is detached For more information about the controller and its features see the HP Smart Array Controllers for HP ProLiant Servers User Guide on the HP website http bizsupport2 austin hp com bc docs support SupportManual cO 1608507 c01608507 pdf configure arrays se
35. the equipment in accordance with NFPA 70 1999 Edition National Electric Code Article 250 as well as any local and regional building codes In Canada you must install the equipment in accordance with Canadian Standards Association CSA C22 1 Canadian Electrical Code In all other countries you must install the equipment in accordance with any regional or national electrical wiring codes such as the International Electrotechnical Commission IEC Code 364 parts 1 through 7 Furthermore you must be sure that all power distribution devices used in the installation such as branch wiring and receptacles are listed or certified grounding type devices Because of the high ground leakage currents associated with multiple servers connected to the same power source HP recommends the use of a PDU that is either permanently wired to the building s branch circuit or includes a nondetachable cord that is wired to industrial style plug NEMA locking style plugs or those complying with IEC 60309 are considered suitable for this purpose Using common power outlet strips for the server is not recommended Rack warnings N WARNING To reduce the risk of personal injury or damage to the equipment be sure that The leveling jacks are extended to the floor The full weight of the rack rests on the leveling jacks The stabilizing feet are attached to the rack if it is a single rack installation The racks are coupled together in multiple rack
36. the server For operating systems supported by the server see the HP website hitp www hp com go supportos If a significant change occurs between data gathering intervals the survey function marks the previous information and overwrites the survey data files to reflect the latest changes in the configuration Survey functionality is installed with every Intelligent Provisioning assisted HP Insight Diagnostics installation or it can be installed through the SPP HP Service Pack for ProLiant on page 74 Erase Utility Z CAUTION Perform a backup before running the System Erase Utility The utility sets the system to its original factory state deletes the current hardware configuration information including array setup and disk partitioning and erases all connected hard drives completely Refer to the instructions for using this utility The Erase utility enables you to erase system CMOS NVRAM and hard drives Run the Erase Utility if you must erase the system for the following reasons e want to install a new operating system on a server with an existing operating system e You encounter an error when completing the steps of a factory installed operating system installation To access the Erase Utility click the Perform Maintenance icon from the Intelligent Provisioning home screen and then select Erase Run the Erase utility to e Reset all settings erases all drives and RBSU e Reset all disks
37. 0 e 1 281 514 3333 To identify this product refer to the part series or model number found on the product Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett Packard Company may void the user s authority to operate the equipment Cables Connections to this device must be made with shielded cables with metallic RFI EMI connector hoods in order to maintain compliance with FCC Rules and Regulations Canadian notice Avis Canadien Class A equipment Regulatory compliance notices 86 This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du R glement sur le mat riel brovilleur du Canada Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada European Union regulatory notice Products bearing the CE marking comply with the following EU Directives e Voltage Directive 2006 95 EC e Directive 2004 108 EC Ecodesign Directive 2009 125 EC where applicable CE compliance of this product is valid if powered with the correct CE marked AC adapter provided by HP Compliance with these dire
38. 2758 at 230 V AC Rated steady state power 750 W at 1 00V to 1 20 750 W at 200V to 240V AC input Maximum peak power 750 W at 100V to 120V AC input 750 at 200V to 240V AC input HP 500 W Multi output Power Supply specifications Specification Value Meme Rated input voltage 100 to 120 VAC 200 to 240 VAC Rated input frequency 47 HZ to 63 HZ Specifications 94 Rated input 10A195A Rated input power 556 W at 115V AC input 542 W at 230V AC input BTUs per hour 1917 at 100 V AC 1898at 115 V AC 1856 at 200 V AC 1850 at 230 V AC Rated steady state power 500 W at 100V to 120V input 500 W at 200V to 240V AC input Maximum peak power 500 W at 100V to 120V AC input 500 W at 200V to 240V AC input Z CAUTION This equipment is designed to permit the connection of the earthed conductor of the DC supply circuit to the earthing conductor at the equipment installation instructions CAUTION If the DC connection exists between the earthed conductor of the DC supply circuit and the earthing conductor at the server equipment the following conditions must be met This equipment must be connected directly to the DC supply system earthing electrode conductor or to a bonding jumper from an earthing terminal bar or bus to which the DC supply system earthing electrode conductor is connected e This equipment should be located in the same immediate area such as adjacent cabine
39. CHT DN E 69 Server QUIEKS DBCS m 69 iLO Management 69 LO 69 Intelligent 71 HP Insight Remote Support software 73 Scripting Toolkit sissie aE rE E 73 HP Service Pack for Proliant E du EM eee 74 HP Smart Update Manager E ni Ear Ena 74 HP ROM Based Setup Utility 2 2 2 74 Using 75 Auto configuration 75 M DE 76 4 Contiguring AMP Modes T 76 Re entering the server serial number and product 76 Utilities and 77 Array Configuration Utility sisse crue peritis cotta 77 Option ROM Configuration for Arrays 78
40. For security reasons only the customer can enable these features When returning a system board for service replacement do not remove the TPM from the system board When requested HP Service provides a TPM with the spare system board Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet Upon locating a broken or disfigured rivet on an installed TPM administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data When using BitLocker always retain the recovery key password The recovery key password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity HP is not liable for blocked data access caused by improper TPM use For operating instructions see the encryption technology feature documentation provided by the operating system Installing the Trusted Platform Module board N WARNING reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed N WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them If install
41. Gen8 Troubleshooting Guide Volume I Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification issue resolution and software maintenance on ProLiant servers and server blades To view the guide select a language English http www hp com support Proliant TSG v1 en French http www hp com support Proliant TSG v1 fr Spanish http www hp com support Proliant TSG 1 sp German http www hp com support Proliant TSG v1 gr Japanese http www hp com support Proliant TSG v1 jp Simplified Chinese http www hp com support Proliant TSG 1 sc The HP Proliant Gen8 Troubleshooting Guide Volume Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades To view the guide select a language English http www hp com support Proliant EMG v1 en French http www hp com support Proliant EMG v1 fr Spanish http www hp com support Proliant EMG v1 sp German http www hp com support Proliant EMG v1 gr Japanese http www hp com support Proliant EMG v1 Simplified Chinese http www hp com support Proliant EMG v1 sc Troubleshooting 82 System battery If the server no longer automatically displays the correct date and time you may need to replace the battery that provides power to the real time clock Under
42. HP HS BETA TE EIR CSR SAB THEATERS BH RSS BH ALAS 2 FARTHER RU SE UE BH SHEARS AB TMHE RI Ma HP BEB gt Se to BRERA RAPA OA gt ims Atlee AIR AR ALM 2 HP B TBI BURERT SRS ft Bs FEO ENS fest AA CSR RI RT ESESERRAMT ERFH o ABS PATRAS RRA 2 E SUR ABER CSR BRB E ASIANS AERIS GA 5 ALFER HP ARI AI TRIER Ef S PE BGEGR UE ARES gt HP EF HEERA ARINE E AR HP B3 SH RR TROU ES 2755402575 SH HP 8 http www hp com go selfrepair am e HP ASS 42 AZS ASD ABO UE tB DA AL CIS BEA S WHS UES H7 9181 DA SECR FBS Ch 8501 AAAGH AEH 710 Se HP MWA BSA zc Mtl A BHAYANA CSR 5 8 8 ASSO F217 25 5 HPE aS FSS HE ASAP USS SLICE CSR FEAE SHI LAUC IAU S E AL AHI 01 FE DAS o At Ao cst YATE DAAE MEY AION O FESS 27H SHES AAAA SHa O FES DAS AP ASA POS MSO ASHE KS
43. HP ProLiant DLI60 Gen8 Server User Guide Abstract This document is for the person who installs administers and troubleshoots servers and storage systems HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels Part Number 670519 002 April 2012 Edition 2 O Copyright 2012 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft and Windows are U S registered trademarks of Microsoft Corporation Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Contents n dr i poca NR m r Front panel components isse eene nennen ne een nenne ere rennen tnn e 7 Front panel LEDs and icr odi ere eee Eee Tiere RI Pega Se exeo 8 Rear panel 8 Rear panel LEDs and ie err rete eth e ER rea rene
44. HP Trusted Platform Module Best Practices White Paper on the HP website http www hp com support For more information on adjusting TPM usage in BitLocker see the Microsoft website http technet microsoft com en us library cc7 32774 aspx Hardware options installation 63 Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance For information on cabling peripheral components refer to the white paper on high density deployment at the HP website hitp www hp com products servers platforms Z CAUTION When routing cables always be sure that the cables are not in a position where they can be pinched or crimped Data cabling Smart Array Controller cabling Tum SAS coi FBWC capacitor pack cable Cabling 64 SATA cabling Cable number Description BATA Coble Power cabling Server power cabling Basic configuration Description Drive backplane cable 2x4 Power supply cable 2x12 Power supply cable 2x2 Power supply cable RPS control cable Cabling 65 Cable number Description Discovery service cable Maximum configuration Cable number Descr
45. Keeping the system current on page 79 The Smart Update Firmware DVD ISO is also available at the download tab on the HP website http www hp com go foundation For more information on using these installation methods see the HP website http www hp com go ilo Registering the server To register the server refer to the HP Registration website hitp register hp com Setup 28 Hardware options installation Introduction more than one option is being installed read the installation instructions for all the hardware options and identify similar steps to streamline the installation process N WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them Z CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause electrostatic discharge Processor and fan module option When one processor is installed install fan blanks in slots 2 and 5 When two processors are installed install fans in these slots The server supports single processor and dual processor operation Z CAUTION To avoid damage to the processor and system board only authorized personnel should attempt to replace or install the processor in this server Z CAUTION To prevent possible server malfunction and damage to the equipment multiprocessor configurations
46. M Legacy USB support provides USB functionality in environments where USB support is not available normally Specifically HP provides legacy USB functionality for the following e POST e RBSU e Diagnostics DOS e Operating environments which do not provide native USB support Redundant ROM support The server enables you to upgrade or configure the ROM safely with redundant ROM support The server has a single ROM that acts as two separate ROM images In the standard implementation one side of the ROM contains the current ROM program version while the other side of the ROM contains a backup version NOTE The server ships with the same version programmed on each side of the ROM Safety and security benefits When you flash the system ROM ROMPaq writes over the backup ROM and saves the current ROM as a backup enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason This feature protects the existing ROM version even if you experience a power failure while flashing the ROM Keeping the system current Drivers 27 IMPORTANT Always perform a backup before installing or updating device drivers The server includes new hardware that may not have driver support on all OS installation media If you are installing an Intelligent Provisioning supported OS use Intelligent Provisioning on page 7 1 and its Configure and Install feature to install the OS and latest supporte
47. UDIMMs Attempting to mix any combination of these DIMMs can cause the server to halt during BIOS initialization The memory subsystem in this server can support RDIMMs or UDIMMs The two types are referred to as DIMMs when the information applies to the two types When specified as RDIMM or UDIMM the information applies to that type only All memory installed in the server must be the same type The server supports the following DIMM speeds Single rank PC3 12800 DDR 1600 DIMMs operating at 1600 1333 and 1066 MHz e Single rank and dual rank PC3 10600 DDR 1333 DIMMs operating at 1333 and 1066 MHz For more information on the effect of DIMM slot population see General DIMM slot population guidelines on page 40 HP SmartMemory HP SmartMemory introduced for Gen8 servers authenticates and unlocks certain features available only on HP Qualified memory and verifies whether installed memory has passed HP qualification and test processes Qualified memory is performance tuned for HP ProLiant and BladeSystem servers and provides future enhanced support through HP Active Health and manageability software Certain performance features are unique with HP SmartMemory HP SmartMemory 1 35V DDR3 1333 Registered memory is engineered to achieve the same performance level as 1 5V memory For example while the industry supports DDR3 1333 RDIMM at 1 5V this Gen8 server supports DDR3 1333 RDIMM up to 3 DIMMs per channel at 1066 MT s running
48. VGA poeseos a MEM CAMIS EE M IAM NEEE EEN E EINER E NEM 58 Mi OAS cable OPH OH KL aces ian ae UU xD a a rhum DR 59 Installing the 700 mm mini S AS able eee RIPE REPRE HIM REESE 60 HP Trusted Platform Module option sssssssseeeeeen eene nennen ener nennen nennen enne 60 Installing the Trusted Platform Module board Fer ER EMEN EARS 61 Retaining the recovery key password sas rue lit PE e eS ERAS Fed 63 Enabling the Trusted Platform ius ete PPP E HE 63 neptem ad USD I E MID UM IND M DM E dE 64 64 uM um 64 Smart Array RII 64 SATA Pee eee eee Te ec M ME 65 1 RES 65 Server power CON ERREUR a 65 capacitor qu 66 Front paneleabling 67 Int rmnal USB RM redu qus 67 ond E E E I E E E EE NA E A E 69 Teo E NM E RE
49. adio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit that is different from that to which the receiver is connected e Consult the dealer or an experienced radio or television technician for help Declaration of conformity for products marked with the FCC logo United States only This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions regarding this product contact us by mail or telephone e Hewlett Packard Company P O Box 692000 Mail Stop 530113 Houston Texas 77269 2000 e 1 800 HP INVENT 1 800 474 6836 For continuous quality improvement calls may be recorded or monitored For questions regarding this FCC declaration contact us by mail or telephone e Hewlett Packard Company P O Box 692000 Mail Stop 510101 Houston Texas 77269 200
50. after BitLocker is enabled When using BitLocker always retain the recovery key password The recovery key password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity To help ensure maximum security observe the following guidelines when retaining the recovery key password e Always store the recovery key password in multiple locations e Always store copies of the recovery key password away from the server Do not save the recovery key password on the encrypted hard drive Enabling the Trusted Platform Module When prompted during the start up sequence access RBSU by pressing the F9 key From the Main Menu select Server Security From the Server Security Menu select Trusted Platform Module From the Trusted Platform Module Menu select TPM Fundionality Select Enable and then press the Enter key to modify the TPM Functionality setting Press the Esc key to exit the current menu or press the F10 key to exit RBSU Reboot the server Enable the TPM in the OS For OS specific instructions see the OS documentation Z CAUTION When a TPM is installed and enabled on the server data access is locked if you fail to follow the proper procedures for updating the system or option firmware replacing the system board replacing a hard drive or modifying OS application TPM settings 6 For more information on firmware updates and hardware procedures see the
51. any operating system support Online spare memory protection dedicates one rank of each memory channel for use as spare memory The remaining ranks are available for OS and application use If correctable memory errors occur ot a rate higher than a specific threshold on any of the non spare ranks the server automatically copies the memory contents of the degraded rank to the online spare rank The server then deactivates the failing rank and automatically switches over to the online spare rank General DIMM slot population guidelines Observe the following guidelines for all AMP modes e Install DIMMs only if the corresponding processor is installed e When two processors are installed balance the DIMMs across the two processors e White DIMM slots denote the first slot of a channel Ch 1 A Ch 2 B Ch 3 C Ch 4 0 e Donot mix UDIMMs or RDIMMs Donotinstall more than two UDIMMs per channel Do not install UDIMMs in slots Ch 1 1 Ch 2 J Ch 3 K or Ch 44 e When two processors are installed install the DIMMs in sequential alphabetical order balanced between the two processors P 1 A P2 A 1 2 P1 C P2 C and so on For detailed memory configuration rules and guidelines use the Online DDR3 Memory Configuration Tool on the HP website http www hp com go ddr3memory configurator DIMM speeds are supported as indicated in the following table Populated slots Speeds supported MT s per channel 1 1 Single or dual
52. at 1 35V This equates to up to 20 less power at the DIMM level with no performance penalty In addition the industry supports UDIMM at 2 DIMMs per channel at 1066 MT s HP SmartMemory supports 2 DIMMs per channel at 1333 MT s or 25 greater bandwidth Memory subsystem architecture The memory subsystem in this server is divided into channels Each processor supports four channels and each channel supports three DIMM slots as shown in the following table e Processor 1 Population order 1 O Ol N e Processor 2 Population order Hardware options installation 35 For the location of the slot numbers see DIMM slots on page 1 1 This multi channel architecture provides enhanced performance in Advanced ECC mode This architecture also enables Lockstep and Online Spare Memory modes This server supports RDIMMs and UDIMMs DIMM slots in this server are identified by number and by letter Letters identify the population order Slot numbers indicate the DIMM slot ID for spare replacement Single rank and dual rank DIMMs DIMM configuration requirements are based on these classifications Single rank DIMM One set of memory chips that is accessed while writing to or reading from the memory Dualrank DIMM Two singlerank DIMMs on the same module with only one rank accessible at a time The server memory control subsystem selects the proper rank within the DIMM when w
53. at de reparatie kan worden uitgevoerd met een CSR onderdeel verzendt HP dat onderdeel rechtstreeks naar het defecte onderdeel daarmee kunt vervangen Er zijn twee categorie n CSR onderdelen Verplicht Onderdelen waarvoor reparatie door de klant verplicht is Als u HP verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als echter HP verzoekt deze onderdelen voor te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product OPMERKING Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geillustreerde onderdelencatalogus aangemerkt met Nee Athankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is belt u een HP Service Partner om via de telefoon technische ondersteuning te ontvangen HP vermeldt in de documentatie bij het vervangende CSR onderdeel of het defecte onderdeel aan HP moe
54. ate in installations covered by NFPA 70 1999 Edition National Electric Code and NFPA 75 1992 code for Protection of Electronic Computer Data Processing Equipment For electrical power ratings on options refer to the product rating label or the user documentation supplied with that option N WARNING To reduce the risk of personal injury fire or damage to the equipment do not overload the AC supply branch circuit that provides power to the rack Consult the electrical authority having jurisdiction over wiring and installation requirements of your facility Z CAUTION Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure When installing more than one server you might have to use additional power distribution devices to safely provide power to all devices Observe the following guidelines e Balance the server power load between available AC supply branch circuits Donotallow the overall system AC current load to exceed 80 of the branch circuit AC current rating not use common power outlet strips for this equipment e Provide a separate electrical circuit for the server Electrical grounding requirements The server must be grounded properly for proper operation and safety In the United States you must install
55. c discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin Use heel straps toe straps or boot straps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats Use conductive field service tools Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding have an authorized reseller install the part For more information on static electricity or assistance with product installation contact an authorized reseller Electrostatic discharge 92 Specifications Environmental specifications Temperature rang 10 C to 35 C 50 F to 95 F 30160 22 1409 Relative humidity noncondensing Operating maximum wet bulb 10 to 90 temperature of 28 C 82 4 F Nonoperating maximum wet 576 to 9576 bulb temperature of 38 7 C 101 7 F All temperature ratings shown are for sea level An altitude derating of 1 C per 304 8 m 1 8 F per 1 000 ft to 3048 m 10 000 ft is applicable No direct sunlight allowed Server
56. cal drive To install the component 1 If installed remove the rack bezel on page 57 Power down the server on page 17 3 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Extend the server from the rack on page 17 Remove the access panel on page 19 Remove the processor air baffle on page 19 oe oe Remove the PCI riser cage on page 20 N WARNING reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them Hardware options installation 45 8 Remove the bezel blank from the DVD ROM bay 9 f you have a SFF configuration do the following a Using the T 10 screw from this kit and the T 10 T 15 Torx screwdriver provided with the server install the drive Hardware options installation 46 b Connect the cable from the rear of the drive to the SATA DVD ROM drive connector on the system board Use cable HP part number 66377 1 001 to connect to the drive Connect the blue and black end of the cable to the optical drive connect the longer blue end to the SATA connector on the system board and the short black cable to the power connector 10 If you have a LFF configuration do the following a Route the cable through the drive bay and then connect the cable to the rear of the optical drive Hardware o
57. ctive Services or customers currently using HP Operations Manager or SAP Solution Manager to manage their environment HP recommends installing the latest HP Insight Remote Support Advanced software This software provides comprehensive remote monitoring and proactive service support for nearly all HP servers storage network and SAN environments plus selected non HP servers that have a support obligation with HP It is integrated with HP Systems Insight Manager dedicated server is recommended to host both HP Systems Insight Manager and HP Insight Remote Support Advanced Details for both versions are available on the HP website http www hp com go insightremotesupport To download the software go to Software Depot http www software hp com Select Insight Remote Support from the menu on the right The HP Insight Remote Support software release notes detail the specific prerequisites supported hardware and associated operating systems For more information e HP Insight Remote Support Standard Release Notes on the HP website http www hp com go insightremotestandard docs e the HP Insight Remote Support Advanced Release Notes on the HP website http www hp com go insightremoteadvanced docs Scripting Toolkit The Scripting Toolkit is a server deployment product that enables you to build an unattended automated installation for high volume server deployments The Scripting Toolkit is designed to support Pr
58. ctives implies conformity to applicable harmonized European standards European Norms that are listed in the EU Declaration of Conformity issued by HP for this product or product family and available in English only either within the product documentation or at the following HP website http www hp eu certificates type the product number in the search field The compliance is indicated by one of the following conformity markings placed on the product For non telecommunications products and for EU harmonized telecommunications products such as Bluetooth within power class below 1OmW For EU non harmonized telecommunications products If applicable 4 digit notified body number is inserted between CE and CEO Please refer to the regulatory label provided on the product The point of contact for regulatory matters is Hewlett Packard GmbH Dept MS HQ TRE Herrenberger Strasse 140 71034 Boeblingen GERMANY Disposal of waste equipment by users in private households in the European Union Regulatory compliance notices 87 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the EN ic of dispo
59. cturing or importing firms in accordance with Article 15 of the Waste Disposal Act to indicate the recovery marks on the batteries used in sales giveaway or promotion Contact a qualified Taiwanese recycler for proper battery disposal Power cord statement tor Japan AS a EM BEV ES INAS NER R x ALO BCE EE AEA Regulatory compliance notices 90 Acoustics statement for Germany Ger uschemission Schalldruckpegel L lt 70 dB A Zuschauerpositionen bystander positions Normaler Betrieb normal operation Nach ISO 7779 1999 Typpr fung Regulatory compliance notices 91 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system be aware of the precautions you need to follow when setting up the system or handling parts A discharge of static electricity from a finger or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage Avoid hand contact by transporting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive component or assembly Grounding methods to prevent electrostati
60. d drivers If you do not use Intelligent Provisioning to install an OS drivers for some of the new hardware are required These drivers as well as other option drivers ROM images and value add software can be downloaded as part of an SPP If you are installing drivers from SPP be sure that you are using the latest SPP version that your server supports To verify that your server is using the latest supported version and for more information about SPP see the HP website hitp www hp com go spp download Software and configuration utilities 79 To directly locate the OS drivers for a particular server enter the following web address into the browser http www hp com support lt servername gt In place of lt servername gt enter the server name For example http www hp com support dl360g6 Software and firmware Software and firmware should be updated before using the server for the first time unless any installed software or components require an older version For system software and firmware updates download the SPP HP Service Pack for ProLiant on page 74 from the HP website http www hp com go spp Version control The VCRM and are web enabled Insight Management Agents tools that HP SIM uses to schedule software update tasks to the entire enterprise manages the repository for SPP Administrators can view the SPP contents or configure VCRM to automatically update the repository with internet
61. d flexible firmware and software deployment This technology assists in reducing the complexity of provisioning and updating HP ProLiant Servers options and Blades within the data center HP SUM is used to deploy firmware and software in SPP HP SUM enables system administrators to upgrade ROM images efficiently across a wide range of servers and options This tool has the following features e Enables GUI and a command line scriptable interface e Provides scriptable command line deployment Requires no agent for remote installations e Enables dependency checking which ensures appropriate install order and dependency checking between components Deploys software and firmware on Windows and Linux operating systems Performs local or remote one to many online deployment Deploys firmware and software together e Supports offline and online deployment Deploys necessary component updates only Downloads the latest components from Web e Enables direct update of BMC firmware HP iLO For more information about HP SUM and to access the HP Smart Update Manager User Guide see the HP website http www hp com go hpsum documentation HP ROM Based Setup Utility RBSU is a configuration utility embedded in ProLiant servers that performs a wide range of configuration activities that can include the following e Configuring system devices and installed options e Enabling and disabling system features e Displaying system in
62. downloads of the latest software and firmware from HP e compares installed software versions on the node with updates available in the managed repository Administrators configure VCA to point to a repository managed by VCRM For more information about version control tools see the HP Systems Insight Manager User Guide the HP Version Control Agent User Guide and the HP Version Control Repository User Guide on the HP website http www hp com go hpsim HP Operating Systems and Virtualization Software Support for ProLiant Servers For information about specific versions of a supported operating system see the HP website http www hp com go ossupport Software and configuration utilities 80 HP Technology Service Portfolio HP Technology Services offers a targeted set of consultancy deployment and service solutions designed to meet the support needs of the most business and IT environments Foundation Care services deliver scalable hardware and software support packages for HP ProLiant server and industry standard software You can choose the type and level of service that is most suitable for your business needs HP Collaborative Support With a single call HP addresses initial hardware and software support needs and helps to quickly identify if a problem is related to hardware or software If the problem is identified as hardware HP will resolve as per service level commitments If the reported incident is relat
63. dresses host names user names and passwords HP Active Health System does not parse or change operating system data from third party error event log activities such as content created or passed through by the operating system The data that is collected is managed according to the HP Data Privacy policy For more information see the HP website http www hp com go privacy Software and configuration utilities 70 The Active Health System log in conjunction with the system monitoring provided by Agentless Management or SNMP Pass thru provides continuous monitoring of hardware and configuration changes system status and service alerts for various server components The Agentless Management Service is available in the SPP which is a disk image iso that you can download from the HP website hitp www hp com go spp download The Active Health System log can be downloaded manually from iLO or HP Intelligent Provisioning and sent to HP For more information see the HP iLO User Guide or HP Intelligent Provisioning User Guide on the HP website http www hp com go ilo docs Integrated Management Log IML records hundreds of events and stores them easy to view form The IML timestamps each event with 1 minute granularity You can view recorded events in the IML in several ways including the following From within HP SIM From within operating system specific IML viewers o For Windows IML Viewer o Forlinux IML
64. e Avoid excessive force and use caution to avoid damage to these connectors 9 Connect the capacitor pack cable to the cache module 10 Install the PCI riser cage on page 21 11 Install the capacitor pack into the capacitor pack holder 12 Install the capacitor pack assembly into the server Hardware options installation 50 o Eightdrive SFF 13 Install the processor air baffle on page 20 14 Install the access panel on page 19 15 Slide the server into the rack 16 Connect each power cord to the server 17 Connect each power cord to the power source 18 Power up the server on page 17 19 If removed install the rack bezel on page 58 Installing the front video adapter cable Depending on the model purchased the server may look different than shown Hardware options installation 51 To install the component 1 Connect the front video adapter to the front video connector Z CAUTION sure to connect the video adapter to the video connector and not to the USB connector 2 Connect the front video adapter to the video device FlexibleLOM option Som mw m SX N WARNING To reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC
65. e Spare population order For Online Spare memory mode configurations with a single processor observe the following guidelines Observe the general DIMM slot population guidelines Each channel must have a valid online spare configuration Each channel can have a different valid online spare configuration Each populated channel must have a spare rank A single dual rank DIMM is not a valid configuration After installing the DIMMs use RBSU to configure the system for Online Spare memory support Multi processor Online Spare population order For Online Spare mode configurations with multiple processors observe the following guidelines Observe the general DIMM slot population guidelines Each channel must have a valid online spare configuration Each channel can have a different valid online spare configuration Each populated channel must have a spare rank A single dual rank DIMM is not a valid configuration After installing the DIMMs use RBSU to configure the system for Online Spare memory support Installing a DIMM 1 2 3 If installed remove the rack on page 57 Power down the server on page 17 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Extend the server from the rack on page 17 Hardware options installation 42 Remove the access panel on page 19 Remove the processor air baffle on page 19 Op
66. e da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti In base alla disponibilit e alla localit geografica le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente La consegna nel giorno stesso o entro quattro ore offerta con un supplemento di costo solo in alcune zone In caso di necessit si pu richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del componente difettoso lo si deve spedire ad HP entro un determinato periodo di tempo generalmente cinque 5 giorni lavorativi componente difettoso deve essere restituito con la documentazione associata nell imballo di spedizione fornito La mancata restituzione del componente pu comportare la fatturazione del ricambio da parte di HP Nel caso di riparazione da parte del cliente HP sostiene tutte le spese di spedizione e resa e sceglie il corriere vettore da utilizzare Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona Per il programma in Nord America fare riferimento al sito Web HP hitp www hp com go selfrepair Customer Self Repair HP Produkte enthalten viele CSR Teile Customer
67. e the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website http bizsupport austin hp com bc docs support SupportManual c00729544 c00729544 pdf Installing the FBWC module and capacitor pack 1 If installed remove the rack bezel on page 57 2 Power down the server on page 17 Z CAUTION In systems that use external data storage be sure that the server is the first unit to be powered down and the last to be powered back up Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up Z CAUTION The cache module connector does not use the industry standard DDR3 mini DIMM pinout Do not use this controller with cache modules designed for other controller models because the controller can malfunction and you can lose data Also do not transfer this cache module to an unsupported controller model because you can lose data 3 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 4 Extend the server from the rack on page 17 Hardware options installation 49 Remove the access panel on page 19 Remove the processor air baffle on page 19 Remove the PCI riser cage on page 20 m Install the cache module Z CAUTION When connecting or disconnecting the capacitor pack cable the connectors on the cache module and cable are susceptible to damag
68. e warning Enter the serial number and press the Enter key Select Product ID The following warning appears Warning The Product ID should ONLY be modified by qualified service personnel This value should always match the Product ID on the chassis Enter the product ID and press the Enter key Press the Esc key to close the menu Press the Esc key to exit RBSU Software and configuration utilities 76 11 Press the key to confirm exiting RBSU The server automatically reboots Utilities and features Array Configuration Utility ACU is a browser based utility with the following features e Runs asa local application or remote service accessed through the HP System Management Homepage e Supports online array capacity expansion logical drive extension assignment of online spares and RAID or stripe size migration e Suggests the optimum configuration for an unconfigured system e For supported controllers provides access to licensed features including o Moving and deleting individual logical volumes o Advanced Capacity Expansion SATA to SAS and SAS to SATA o Offline Split Mirror o RAID 6 and RAID 60 RAID 1 ADM and RAID 10 ADM o Drive Erase o Video On Demand Advanced Controller Settings e Provides different operating modes enabling faster configuration or greater control over the configuration options Remains available any time that the server is on Displays on screen tips for individual st
69. ed remove the rack bezel on page 57 Operations 20 Power down the server on page 17 3 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Extend the server from the rack on page 17 Remove the access panel on page 19 Remove the processor air baffle on page 19 Disconnect external cables connected to any existing expansion boards Remove the PCI riser cage a Unfasten the three screws in the PCI riser cage b To unseat the PCI riser boards lift the assembly and then remove the cage Install the PCI riser cage Z CAUTION To prevent damage to the server or expansion boards power down the server and remove all AC power cords before removing or installing the PCI riser cage 1 Align the PCI riser boards with the corresponding connectors on the system board and then insert the cage Operations 21 2 Insert and then tighten the three screws of the PCI cage Install the processor air baffle Install the access panel on page 19 Slide the server into the rack Connect each power cord to the server Connect each power cord to the power source Power up the server on page 17 Operations 22 Setup Optional installation services Delivered by experienced certified engineers HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLian
70. ed remove the rack bezel on page 57 Power down the server on page 17 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Extend the server from the rack on page 17 Remove the access panel on page 19 Remove the processor air baffle on page 19 Remove the PCI riser cage on page 20 Hardware options installation 61 Z CAUTION Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet Upon locating a broken or disfigured rivet on an installed TPM administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data 8 Install the TPM board Press down on the connector to seat the board System board components on page 10 9 Install the TPM security rivet by pressing the rivet firmly into the system board le cde 10 Install the PCI riser cage on page 21 11 Install the processor air baffle on page 20 12 Install the access panel on page 19 13 Slide the server into the rack 14 Connect each power cord to the server 15 Connect each power cord to the power source 16 Power up the server on page 17 17 If removed install the rack bezel on page 58 Hardware options installation 62 Retaining the recovery key password The recovery key password is generated during Bitlocker setup and can be saved and printed
71. ed to HP or supported 3rd party software product and cannot be resolved by applying known fixes HP will contact the third party vendor and create a problem incident on the your behalf HP Proactive Care For customers running business critical environments where down time is not an option then HP Proactive Care helps to deliver high levels of application availability Key to these service options is the delivery of proactive service management offers to help you avoid the causes of down time If a problems arises than HP offers advanced technical response from critical system support specialist for fast problem identification and resolution HP Support Center All service options include HP Support Center delivering information tools and experts required to support HP business products HP Insight Remote Support Provides 24x7 secure remote monitoring diagnosis and problem resolution For more information see the HP website http www hp com services proliant or the HP website for the HP BladeSystem http www hp com services bladesystem Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products For more information refer to the HP website http www hp com go pcn Software and configuration utilities 81 Troubleshooting Troubleshooting resources The HP ProLiant
72. ederal Communications Commission notice 85 86 FCC rating label 85 features 7 77 Federal Communications Commission FCC notice 85 86 firmware update 74 80 firmware upgrade utility troubleshooting 82 Index 108 FlexibleLOM 52 front panel buttons 8 front panel components 7 G graphics card cabling 58 grounding methods 92 grounding requirements 25 H hard drives installing 29 44 hardware options 29 hardware options installation 26 29 health driver 78 help resources 96 HP contact information 96 HP iLO Management Engine 69 HP Insight Diagnostics 72 HP Insight Diagnostics survey functionality 72 HP Insight Remote Support software 73 81 HP Service Pack for Proliant 69 74 HP Smart memory 35 HP Smart Update Manager overview 09 74 HP website 96 identification number 85 identifying components 7 iLO Integrated Lights Out 69 IML Integrated Management Log 69 71 Insight Diagnostics 72 79 installation services 23 installation server options 26 29 installing hardware 29 installing operating system 28 installing server options 26 29 Integrated Lights Out iLO 69 Integrated Management Log IML 71 Intelligent Provisioning 69 71 internal cables 64 J Japanese notice 88 K Korean notices 88 L laser devices 89 LEDs 7 LEDs hard drive 13 LEDs troubleshooting 82 lockstep memory 40 41 M maintenance guidelines 79 memory 34 37 38 40 memory configurations 37 40 memory s
73. en the DIMM slot latches Install the DIMM Install the processor air baffle on page 20 Install the access panel on page 19 Slide the server into the rack Connect each power cord to the server Connect each power cord to the power source Power up the server on page 17 If removed install the rack bezel on page 58 If you are installing DIMMs in online spare lock step configuration configure this mode in RBSU HP ROM Based Setup Utility on page 74 Hot plug drive guidelines When adding drives to the server observe the following general guidelines The system automatically sets all device numbers If only one drive is used install it in the bay with the lowest device number Drives should be the same capacity to provide the greatest storage space efficiency when drives are grouped together into the same drive array Hardware options installation 43 Removing the drive blank Remove the component as indicated Installing a hot plug drive The server can support four drives in a LFF configuration and up to eight drives in a SFF configuration To install the component 1 Remove the drive blank 2 Prepare the drive Hardware options installation 44 3 Install the drive 4 Determine the status of the drive from the drive LED definitions on page 13 DVD ROM and DVD RW drive option This server supports the installation of a SATA DVD ROM optical drive or a SATA DVD RW opti
74. ention During this process the ORCA utility in most cases automatically configures the array to a default setting based on the number of drives connected to the server NOTE If the boot drive is not empty or has been written to in the past ORCA does automatically configure the array You must run ORCA to configure the array settings NOTE The server may not support all the following examples Drives installed RAID level 0 RAID 3 4 5 or 3 4 5 or 6 RAID 5 0 More than 6 None To change any ORCA default settings and override the auto configuration process press the F8 key when prompted For more information on RBSU see the HP ROM Based Setup Utility User Guide on the Documentation CD or the HP website http www hp com support rbsu Software and configuration utilities 75 Boot options Near the end of the boot process the boot options screen is displayed This screen is visible for several seconds before the system attempts to boot from a supported boot device During this time you can do the following Access RBSU by pressing the F9 key Access Intelligent Provisioning Maintenance Menu by pressing the 10 key Access the boot menu by pressing the F11 key Force a PXE Network boot by pressing the F12 key Configuring AMP modes Not all ProLiant servers support all AMP modes RBSU provides menu options only for the modes supported by the server Advanced memory protection within RBSU enab
75. eps of a configuration procedure Provides context sensitive searchable help content e Provides diagnostic and SmartSSD Wear Gauge functionality on the Diagnostics tab ACU is now available as an embedded utility starting with HP ProLiant Gen8 servers To access ACU use one of the following methods e f an optional controller is not installed press during boot e optional controller is installed when the system recognizes the controller during POST press F5 For optimum performance the minimum display settings are 1024 x 768 resolution and 16 bit color Servers running Microsoft operating systems require one of the following supported browsers e Internet Explorer 6 0 or later e Firefox 2 0 or later For Linux servers see the README TXT file for additional browser and support information For more information about the controller and its features see the HP Smart Array Controllers for HP ProLiant Servers User Guide on the HP website http bizsupport2 austin hp com bc docs support SupportManual c01608507 c01608507 pdf To configure arrays see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website http bizsupport1 austin hp com bc docs support SupportManual c00729544 c00729544 pdf Software and configuration utilities 77 Option ROM Configuration for Arrays Before installing an operating system you can use the ORCA utility to create the first logical drive assig
76. er QuickSpecs For more information about product features specifications options configurations and compatibility see the QuickSpecs on the HP website http h18000 www1 hp com products quickspecs ProductBulletin html At the website choose the geographic region and then locate the product by name or product category HP iLO Management Engine The HP iLO Management Engine is set of embedded management features supporting the complete lifecycle of the server from initial deployment through ongoing management HP iLO The subsystem is a standard component of selected HP ProLiant servers that simplifies initial server setup server health monitoring power and thermal optimization and remote server administration The iLO subsystem includes an intelligent microprocessor secure memory and a dedicated network interface This design makes iLO independent of the host server and its operating system Software and configuration utilities 69 enables and manages the Active Health System on page 70 and also features Agentless Management All key internal subsystems are monitored by iLO SNMP alerts are sent directly by iLO regardless of the host operating system or even if no host operating system is installed Using iLO you can do the following e Access a high performance and secure Remote Console to the server from anywhere in the world e Use the shared Remote Console to collaborate with up to six server adminis
77. ervi o Support and other resources 100 Opcional Pe as cujo reparo feito pelo cliente opcional Essas pe as tamb m projetadas para reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a cobranca de taxa adicional dependendo do tipo de servico de garantia destinado ao produto OBSERVA O Algumas pe as da HP n o s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a peca Essas pecas est o identificadas com a marca no cat logo de pe as ilustrado Conforme a disponibilidade e o local geogr fico as pecas CSR ser o enviadas no primeiro dia util ap s pedido Onde as condi es geogr ficas permitirem a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional Se precisar de aux lio entre em contato com o Centro de suporte t cnico da HP para que um t cnico o ajude por telefone A HP especifica nos materiais fornecidos com a peca CSR de reposic o se a peca com defeito deve ser devolvida HP Nos casos em que isso for necess rio preciso enviar a pe a com defeito HP dentro do per odo determinado normalmente cinco 5 dias teis A pe a com defeito deve ser enviada com a documenta o correspondente no material de transporte fornecido Caso n o o fa a a HP poder cobrar a reposi o Para as pe as de reparo feito pelo cliente a HP paga t
78. formation e Selecting the primary boot controller Software and configuration utilities 74 e Configuring memory options e Language selection For more information on RBSU see the HP ROM Based Setup Utility User Guide on the Documentation CD the HP website http www hp com support rbsu Using RBSU To use RBSU use the following keys e To access RBSU press the F9 key during power up when prompted e navigate the menu system use the arrow keys e make selections press the Enter key access Help for a highlighted configuration option press the key 27 IMPORTANT RBSU automatically saves settings when you press the Enter key The utility does not prompt you for confirmation of settings before you exit the utility To change a selected setting you must select a different setting and press the Enter key Default configuration settings are applied to the server at one of the following times e Upon the first system power up e After defaults have been restored Default configuration settings are sufficient for proper typical server operation but configuration settings can be modified using RBSU The system will prompt you for access to RBSU with each power up Auto configuration process The auto configuration process automatically runs when you boot the server for the first time During the power up sequence the system ROM automatically configures the entire system without needing any interv
79. hile continuing to make all installed memory available to the operating system The server can continue to function if a single or multi bit memory failure within a single DRAM device occurs e spare memory Provides protection against failing or degraded DIMMs Certain memory is reserved as spare and automatic failover to spare memory occurs when the system detects a DIMM that is degrading This feature enables DIMMs that have a higher probability of receiving an uncorrectable memory error which results in system downtime to be removed from operation Advanced Memory Protection options are configured in RBSU If the requested AMP mode is not supported by the installed DIMM configuration the server boots in Advanced ECC mode For more information see HP ROM Based Setup Utility on page 74 The server also can operate in Independent Channel Mode or Combined Channel Mode Lockstep Lockstep provides enhanced protection over Advanced ECC mode while continuing to make all installed memory available to the operating system The server can continue to function if a single bit or multi bit memory failure within a single DRAM device occurs For the latest memory configuration information see the QuickSpecs on the HP website http www hp com Intel Gen8 supported memory bandwidth The following tables show the supported memory for each DIMM type Speed voltage and capacity DIMM rank DIMM copaciy Native
80. ions nee 95 Suppor and other 96 Before you contact pi 96 HP contact informationens E E SAREE E MR E RNE EE 96 Sell REPIN 96 Acronyms and ebrei Ro 104 Debs a ue tien eo MU RR MEM MIR REALE 107 AA E NA M MUSEUM A MEE 108 Contents 6 Component identification Front panel components e SFF Item Front video connector Front video port adapter required USB connectors 2 47 77 UbIED bui IS Power on Standby button and system power LED Health LED NIC sae ED SAS SATA drives 8 tem Component identification 7 Front panel LEDs and buttons a UID LED button Blue Identification is activated Flashing blue System is being managed remotely Off Identification is deactivated Power On Standby button Green System is on Flashing green Waiting for power Amber System is in standby but power is still applied Off Power cord is not attached power supply failure has occurred no power supplies are installed facility power is not available or the power button cable is disconnected 3 Health LED Green System health is normal Flashing amber System health is degraded Flashing red System health is critical To identify the com
81. ipe size migration capacity expansion or logical drive extension or is erasing Flashing The drive is a member of one or more logical drives and predicts amber green the drive will fail Flashing amber drive is not configured and predicts the drive will fail Solid amber The drive has failed o de o The drive is not configured by a RAID controller Component identification 13 FBWC module LEDs The FBWC module has three single color LEDs one amber and two green The LEDs are duplicated on the reverse side of the cache module to facilitate status viewing Amber 2 Green 3 Gren Interpretation Off The cache module is not powered ff Off Flashing 0 5 Hz Flashing 0 5 Hz The cache microcontroller is executing from within its boot loader and receiving new flash code from the host controller Off Flashing 1 Hz Flashing 1 Hz The cache module is powering up and the capacitor pack is charging ff Flashing 1 Hz The cache module is idle and the capacitor pack is charging The cache module is idle and the capacitor pack is charged f n ff The cache module is idle the capacitor pack is charged and the cache contains data that has not yet been written to the drives Flashing 1 Hz Off A backup is in progress On Jo The current backup is complete with no errors ff ff Flashing 1 Hz Flashing 1 Hz The current backup failed and data has been lost Flashing 1 Hz Fla
82. iption Drive backplane cable 2x4 Power supply cable 2x12 Power supply cable FlexibleLOM standby power cable 2x2 Power supply cable 6 RPS control cable Discovery service cable Cabling 66 Cable number Description FBWC capacitor pack cable Front panel cabling Cable number Description 2x10 Front panel IO cables 2x12 Front panel IO cables Internal USB cabling SFF configuration Cable number Description Internal USB cable Cabling 67 LFF configuration a j la Cable number Description Internal USB cable Cabling 68 Software and configuration utilities Server mode The software and configuration utilities presented in this section operate in online mode offline mode or in both modes Software or configuration utility HP iLO on page 69 Online and Offline Active Health System on page 70 Online and Offline Integrated Management Log on page 71 Online and Offline Intelligent Provisioning on page 71 Offline HP Insight Diagnostics on page 72 Online and Offline Scripting Toolkit page 73 Online 000 HP Service Pack for ProLiant on page 74 HP Smart Update Manager on page 74 utility on page 78 Offline Serv
83. ith many Customer Self Repair CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replacement If during the diagnosis period HP or HP service Support and other resources 96 providers or service partners identifies that the repair can be accomplished by the use of a CSR part HP will ship that part directly to you for replacement There are two categories of CSR parts Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product NOTE Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technical Support Center and a technician will help you over the telephone HP specifies
84. label The FCC rating label on the device shows the classification A or B of the equipment Class B devices have an FCC logo or ID on the label Class A devices do not have an FCC logo or ID on the label After you determine the class of the device refer to the corresponding statement FCC Notice Class A Equipment This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at personal expense FCC Notice Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to Regulatory compliance notices 85 r
85. latory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification this product has been assigned a unique regulatory model number The regulatory model number can be found on the product nameplate label along with all required approval markings and information When requesting compliance information for this product always refer to this regulatory model number The regulatory model number is not the marketing name or model number of the product Federal Communications Commission notice Part 15 of the Federal Communications Commission FCC Rules and Regulations has established Radio Frequency RF emission limits to provide an interference free radio frequency spectrum Many electronic devices including computers generate RF energy incidental to their intended function and are therefore covered by these rules These rules place computers and related peripheral devices into two classes A and B depending upon their intended installation Class A devices are those that may reasonably be expected to be installed a business or commercial environment Class B devices are those that may reasonably be expected to be installed in a residential environment for example personal computers The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user FCC rating
86. les the following advanced memory modes Advanced ECC Mode Provides memory protection beyond Standard ECC All single bit failures and some multi bit failures can be corrected without resulting in system downtime Online Spare Mode Provides protection against failing or degraded DIMMs Certain memory is set aside as spare and automatic failover to spare memory occurs when the system detects a degraded DIMM DIMMs that are likely to receive a fatal or uncorrectable memory error are removed from operation automatically resulting in less system downtime For DIMM population requirements see the server specific user guide Re entering the server serial number and product ID After you replace the system board you must re enter the server serial number and the product ID 1 2 3 4 10 During the server startup sequence press the F9 key to access RBSU Select the Advanced Options menu Select Service Options Select Serial Number The following warnings appear WARNING WARNING WARNING The serial number is loaded into the system during the manufacturing process and should NOT be modified This option should only be used by qualified service personnel This value should always match the serial number sticker located on the chassis Warning The serial number should ONLY be modified by qualified service personnel This value should always match the serial number located on the chassis Press the Enter key to clear th
87. m to the top 1 Install the server and cable management arm into the rack See the installation instructions that ship with the Quick Deploy Rail System Connect peripheral devices to the server Connect the power cord to the server Using the strain relief clip from the server hardware kit secure the power cord 5 Connect the power cord to the power source 6 Power up the server Power up the server on page 17 Powering up and configuring the server To power up the server press the Power On Standby button While the server boots RBSU and the ORCA utility are automatically configured to prepare the server for operating system installation To configure these utilities manually Press the F8 key when prompted during the array controller initialization to configure the array controller using ORCA Setup 27 e Press the F9 key when prompted during the boot process to change the server settings using RBSU The system is set up by default for the English language For more information on the automatic configuration refer to the HP ROM Based Setup Utility User Guide located on the Documentation CD Installing the operating system This ProLiant server does not ship with provisioning media Everything needed to manage and install the system software and firmware is preloaded on the server To operate properly the server must have a supported operating system For the latest information on operating system support
88. mum clearance of 63 5 cm 25 in in front of the rack e leave a minimum clearance of 76 2 cm 30 in behind the rack e leave a minimum clearance of 121 9 cm 48 in from the back of the rack to the back of another rack or row of racks HP servers draw in cool air through the front and expel warm air through the rear Therefore the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet Z CAUTION To prevent improper cooling and damage to the equipment do not block the ventilation openings When vertical space in the rack is not filled by a server or rack component the gaps between the components cause changes in airflow through the rack and across the servers Cover all gaps with blanking panels to maintain proper airflow AN CAUTION Always use blanking panels to fill empty vertical spaces in the rack This arrangement ensures proper airflow Using a rack without blanking panels results in improper cooling that can lead to thermal damage The 9000 and 10000 Series Racks provide proper server cooling from flow through perforations in the front and rear doors that provide 64 percent open area for ventilation CAUTION When using a Compaq branded 7000 series rack install the high airflow rack door insert PN 32728 1 B21 for 420 rack PN 157847 B21 for 220 rack to provide proper fronHo back
89. must contain processors with the same part number IMPORTANT If installing a processor with a faster speed update the system ROM before installing the processor CAUTION To help prevent the processor pins from bending do not reset swap or exchange the processor To install a processor 1 If installed remove the rack bezel on page 57 2 Power down the server on page 17 3 Remove the server from the rack on page 18 4 Remove the access panel on page 19 5 Remove the processor air baffle on page 19 AN CAUTION The pins on the processor socket are very fragile Any damage to them may require replacing the system board Hardware options installation 29 6 ofthe processor locking levers in the order indicated and then open the processor retaining bracket 7 Remove the clear processor socket cover Retain the processor socket cover for future use Hardware options installation 30 8 Install the processor Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED Z CAUTION THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED avoid damage to the system board do not touch the processor or the processor socket contacts 9 Close the processor retaining bracket When the processor is installed p
90. n RAID levels and establish online spare configurations The utility also provides support for the following functions Reconfiguring or more logical drives e Viewing the current logical drive configuration e Deleting a logical drive configuration Setting the controller to be the boot controller e Selecting the boot volume If you do not use the utility ORCA will default to the standard configuration For more information regarding the default configurations that ORCA uses see the HP ROM Based Setup Utility User Guide on the Documentation CD or the HP website http www hp com support rbsu For more information about the controller and its features see the HP Smart Array Controllers for HP Proliant Servers User Guide on the HP website http bizsupport2 austin hp com bc docs support SupportManual cO 1608507 c01608507 pdf To configure arrays see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website http bizsupport austin hp com bc docs support SupportManual c00729544 c00729544 pdf ROMPag utility The ROMPaq utility enables you to upgrade the system firmware BIOS To upgrade the firmware insert a ROMPaq USB Key into an available USB port and boot the system In addition to ROMPaq Online Flash Components for Windows and Linux operating systems are available for updating the system firmware The ROMPag utility checks the system and provides a choice if more than one e
91. nte el uso de un componente CSR HP le enviar dicho componente directamente para que realice su sustituci n Los componentes CSR se clasifican en dos categor as e Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio e Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n disefiados para que puedan ser reparados el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto NOTA Algunos componentes no est n dise ados para que puedan ser reparados el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Seg n la disponibilidad y la situaci n geogr fica los componentes CSR se para que lleguen a su destino al siguiente d a laborable Si la situaci n geogr fica lo permite se puede solicitar la entrega en el mismo d a o en cuatro horas con un coste adicional Si precisa asistencia t cnica puede llamar al Centro de asistencia t
92. oLiant BL ML DL and SL servers The toolkit includes a modular set of utilities and important documentation that describes how to apply these tools to build an automated server deployment process The Scripting Toolkit provides a flexible way to create standard server configuration scripts These scripts are used to automate many of the manual steps in the server configuration process This automated server configuration process cuts time from each deployment making it possible to scale rapid high volume server deployments For more information and to download the Scripting Toolkit see the HP website http www hp com go ProLiantSTK Software and configuration utilities 73 HP Service Pack for ProLiant SPP is a release set that contains a comprehensive collection of firmware and system software components all tested together as a single solution stack for HP ProLiant servers their options BladeSystem enclosures and limited HP external storage SPP has several key features for updating HP ProLiant servers Using HP SUM as the deployment tool SPP can be used in an online mode on a Windows or Linux hosted operating system or in an offline mode where the server is booted to the ISO so that the server can be updated automatically with no user interaction or updated in interactive mode For more information or to download SPP see the HP website http www hp com go spp HP Smart Update Manager The HP SUM provides intelligent an
93. odas as despesas de transporte de devolu o da pe a e determina transportadora servico postal a ser utilizado Para obter mais informa es sobre o programa de reparo feito pelo cliente da HP entre contato com o fornecedor de servi os local Para o programa norte americano visite o site da HP http www hp com go selfrepair Support and other resources 101 ABR OO SE 517 SUE 57 1 AES CSR 1050 69 CST ERIS NEEE 5 LHP HEHEH ERRTREE AB 7 d CSR BSRSITIEELR 00 238 Y NH 9 3 SEIT ERR duis eI FO 15389 C AIC BEY SRBREKVAFRMESRCBRENET BFE RUEBOIEDMESC oMm COMMEMERCBEATY 81 5 3 HHPI SER S EET SUCI ARARA ik HPRRO MOMMIs 1290 SEO TREE HERES 57 0118 HPaT IX HPIESR RPGS 697 MRAP 02118 SERE EMTWET ko EJALET sf CEI SF YRMBERISMUAIC lt KSISHATSCERMMRGMAMHVYET FABRE SIL HOBBS RO BRL TWEE 69 SERIO CSR RE tS BIS IS MAAS 45305145 7 E d MMAR 2 ik 50X245 5381 HEMIRA GHRISSSRAUA MMAR MMA GR
94. onents inside operate controls make adjustments or perform procedures to the laser device other than those specified herein e Allow only HP Authorized Service technicians to repair the unit The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration implemented regulations for laser products on August 2 1976 These regulations apply to laser products manufactured from August 1 1976 Compliance is mandatory for products marketed in the United States Battery replacement notice N WARNING The computer contains an internal lithium manganese dioxide a vanadium pentoxide or an alkaline battery pack A risk of fire and burns exists if the battery pack is not properly handled To reduce the risk of personal injury Do not attempt to recharge the battery not expose the battery to temperatures higher than 60 C 140 F e Do not disassemble crush puncture short external contacts or dispose of in fire or water Batteries battery packs and accumulators should not be disposed of together with the general household waste To forward them to recycling or proper disposal use the public collection system or return them to HP an authorized HP Partner or their agents For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider Taiwan battery recycling notice The Taiwan EPA requires dry battery manufa
95. or data loss could occur jumper The NMI jumper allows administrators to perform a memory dump before performing a hard reset Crash dump analysis is an essential part of eliminating reliability problems such as hangs or crashes in OSs device drivers and applications Many crashes can freeze a system requiring you to do a hard reset Resetting the system erases any information that would support root cause analysis Systems running Microsoft Windows experience a blue screen trap when the OS crashes When this happens Microsoft recommends that system administrators perform an NMI event by temporarily shorting the NMI header with a jumper The NMI event enables a hung system to become responsive again Device numbers e configuration 2 2 Component identification 12 Drive LED definitions em Solid blue The drive is being identified by a host application Flashing blue The drive carrier firmware is being updated or requires an update Of drive drive activity not remove LEN white Do not remove LLL drive Removing the drive causes one or more of the logical drives to fail Of the drive does not cause a logical drive to fail drive is a member of one or more logical drives green drive is rebuilding or performing a RAID migration str
96. ponent in a critical state check iLO BIOS logs Fast flashing red Power fault check system and devices A NIC status LED Green Network link Flashing green Network link and activity Off No link to network Rear panel components Component identification 8 Description Description Power supply 7 Serial connector Eo a 7 9 USB connectors 4 FlexibleLOM slot Rear panel LEDs and buttons eis Sew 1 iLO NIC activity LED Green Activity exists Flashing green Activity exists Off No activity exists 2 iLO NIC link LED Green Link exists Off No link exists 3 UID button LED Blue Identification is activated Flashing blue System is being managed remotely Off Identification is deactivated Power supply LED Green Normal Off One or more of the following conditions exists AC power unavailable Power supply failed Power supply in standby mode Power supply exceeded current limit Component identification 9 System board components Description Processor 1DIMM slots Processor socket 1 PCI riser connector 1 FlexibleLOM connector System maintenance switch Cache module connector PCI riser connector 2 TPM connector NMI header Mini SAS connector SATA connector 2 SATA connector 1 Internal
97. ptions installation 47 b Install the drive into the drive bay and then using the T 10 screw from this kit secure the drive c Connectthe cable from the rear of the drive to the SATA DVD ROM drive connector on the system board Use cable HP part number 66377 1 001 to connect to the drive Connect the blue and black end of the cable to the optical drive connect the longer blue end to the SATA connector on the system board and the short black cable to the power connector Install the PCI riser cage on page 21 Install the processor air baffle Install the access panel on page 19 Slide the server into the rack Connect each power cord to the server Connect each power cord to the power source Power up the server on page 17 If removed install the rack bezel on page 58 Hardware options installation 48 Controller options The server supports Smart Array controllers PA20 1 GB FBWC P420 2 GB FBWC and P222 512 MB FBWC FBWC upgrade options are also available For more information about the controller and its features see the HP Smart Array Controllers for HP Proliant Servers User Guide on the HP website http bizsupport2 austin hp com bc docs support SupportManual cO 1608507 c01608507 pdf To configure arrays see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website http bizsupport austin hp com bc docs
98. rank 1333 1600 22 Single s Single or duatrank Advanced ECC population guidelines For Advanced ECC mode configurations observe the following guidelines e Observe the general DIMM slot population guidelines on page 40 Hardware options installation 40 DIMMs may be installed individually Single processor Advanced ECC population order For Advanced ECC mode configurations with a single processor populate the DIMM slots in the following order Sequentially in alphabetical order A through L e UDIMM A through sequentially in alphabetical order Do not populate DIMM slots through L Multi processor Advanced ECC population order For Advanced ECC mode configurations with multiple processors populate the DIMM slots for each processor in the following order Sequentially in alphabetical order A through e UDIMM A through sequentially in alphabetical order Do not populate DIMM slots through L Lockstep Memory population guidelines For Lockstep memory mode configurations observe the following guidelines e Observe the general DIMM slot population guidelines on page 40 e Always install DIMMs in channels 1 and 2 for each installed processor not install DIMMs in channel 3 for any processor configuration on channel 1 and channel 2 of a processor must be identical e multi processor configurations each processor must have a valid Lockstep Memor
99. rated Lights Out IML Integrated Management Log KVM keyboard video and mouse NMI non maskable interrupt NVRAM non volatile memory ORCA Option ROM Configuration for Arrays PCle peripheral component interconnect express PCI X peripheral component interconnect extended PDU power distribution unit POST Power On Self Test PSP Proliant Support Pack RBSU ROM Based Setup Utility RDIMM registered dual inline memory module RDP Rapid Deployment Pack Acronyms and abbreviations 105 SAN storage area network SAS serial attached SCSI SATA serial ATA SD Secure Digital SFF small form factor TMRA recommended ambient operating temperature TPM Trusted Platform Module UDIMM unregistered dual in line memory module UID unit identification VCA Version Control Agent VCRM Version Control Repository Manager Acronyms and abbreviations 106 Documentation feedback HP is committed to providing documentation that meets your needs To help us improve the documentation send any errors suggestions or comments to Documentation Feedback mailto docsfeedbackGhp com Include the document title and part number version number or the URL when submitting your feedback Documentation feedback 107 Index A access panel 19 acoustics statement for Germany 91 Active Health System 69 70 ACU Array Configuration Utility 69 77 Advanced ECC memory 39
100. riting to or reading from the DIMM Dual rank DIMMs provide the greatest capacity with the existing memory technology For example if current DRAM technology supports 2 GB single rank DIMMs a dual rank DIMM would be 4 CB Hardware options installation 36 DIMM identification To determine DIMM characteristics use the label attached to the DIMM and the following illustration and table HP 8GB 2Rx8 PC3L 10600R 9 08 Size 1 Size 2 Rank Single rank 2R Dual rank AR Quad rank aas pes x4 4 bit pos E 8 bit a a rating Low voltage 1 35v U Ultra low voltage 1 25v Blank or omitted 2 Standard Memory speed 12800 1600 MT s 10600 1333 MT s 8500 1066 MT s DIMM type R RDIMM registered E UDIMM unbuffered with ECC L LRDIMM reduced For the latest supported memory information see the QuickSpecs on the HP website http h18000 www1 hp com products quickspecs ProductBulletin html At the website choose the geographic region and then locate the product by name or product category Memory configurations To optimize server availability the server supports the following AMP modes e Advanced ECC Provides up to 4 bit error correction and enhanced performance over Lockstep mode This mode is the default option for this server Hardware options installation 37 e Llockstep Provides enhanced protection over Advanced ECC mode w
101. roperly inside the processor retaining bracket the processor retaining bracket clears the flange on the front of the socket Z CAUTION Do not press down on the processor Pressing down on the processor may cause damage to the processor socket and the system board Press only in the area indicated on the processor retaining bracket Hardware options installation 31 10 Press and hold the processor retaining bracket in place and then close each processor locking lever Press only in the area indicated on the processor retaining bracket 11 Remove the thermal interface protective cover from the heatsink Hardware options installation 32 12 Remove the adhesive tape from the slot and then install the heatsink 13 Locate fan slots 2 and 5 14 Remove the fan blanks from slots 2 and 5 NOTE Dual processor configurations require seven fans Hardware options installation 33 15 Install the fans in slots 2 and 5 16 Connect the fans to the system board connector 17 Install the processor air baffle on page 20 18 Install the access panel on page 19 19 Slide the server into the rack 20 Connect each power cord to the server 21 Connect each power cord to the power source 22 Power up the server on page 17 23 If removed install the rack bezel on page 58 Memory options Hardware options installation 34 We IMPORTANT This server does not support mixing RDIMMs or
102. rver from the rack on page 17 Remove the access panel on page 19 Remove the processor air baffle on page 19 Hardware options installation 58 7 Remove the adhesive stickers from the VGA cable clips and then attach the clips onto the fan cage cable ur Je eL da g loo em 9 Install the processor air baffle Install the processor air baffle on page 20 10 Install the access panel 11 Slide the server into the rack 12 Connect each power cord to the server 13 Connect each power cord to the power source 14 Power up the server on page 17 15 If removed install the rack bezel on page 58 Mini SAS cable option The server supports the 700 mm mini SAS cable option Hardware options installation 59 the 700 mm mini SAS cable SG Pee If installed remove the rack bezel on page 57 Power down the server on page 17 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Extend the server from the rack on page 17 Remove the access panel on page 19 Remove the processor air baffle on page 19 Remove the PCI riser cage on page 20 Install a Smart Array Controller Connect the mini SAS cable from the Smart Array Controller to the drive backplane Install the PCI riser cage on page 21
103. sal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product Japanese notice TOA HE VCC 6 AVY CWE LEB ORB BHA F SV COMB 52 BARRIER CH COREL HER CHAT 2 Le AME OREM IV ACT EY a gt Vac HASH fag xgIG ILC EMHO ETD BIC ELORRI HV ee LOR AV VCCI B VCCI 2 ASV Cv CERF SY COMBS 2 FA OREA RERE CHAT SLE LOBO RH GE EAE HLIBRANSILMHVET BSMI notice SEE FE EEEN Hie ORE SaaS FE CRT RES PERE LA ENR Korean notice Class A equipment 0 JAE SSBADLS AAMAGSSS St 21210194 WA FE ASAE O SS FASHA 254 9191 ASO AS SACS HUC Regulatory compliance notices 88 Class B equipment 0 WIE s F 558212 ISA APSO AS SALS OHH LE AOA At 4 ASUT Chinese notice Class A equipment js A BaP th TEASE EE p Usb A CER FRE 17 6 Vietnam compliance marking notice This marking is for applicable products only 8 a 7 Ukraine notice
104. server use one of the following methods e Press and release the Power On Standby button This method initiates a controlled shutdown of applications and the OS before the server enters standby mode e Press and hold the Power On Standby button for more than 4 seconds to force the server to enter standby mode This method forces the server to enter standby mode without properly exiting applications and the OS If an application stops responding you can use this method to force a shutdown e Use a virtual power button selection through iLO This method initiates a controlled remote shutdown of applications and the OS before the server enters standby mode Before proceeding verify the server is in standby mode by observing that the system power LED is amber Extend the server from the rack 1 Pull down the quick release levers on each side of the server NOTE If the server does not extend from the rack pull down each quick release lever and use a T 20 screwdriver to loosen the screws located within the lever housing 2 Extend the server from the rack WARNING To reduce the risk of personal injury or equipment damage be sure that the rack is jury quip g adequately stabilized before extending a component from the rack Operations 17 3 After performing the installation or maintenance procedure slide the server back into the rack and then press the server firmly into the rack
105. shing 1 Hz A power error occurred during the previous or current boot Data may be corrupt Flashing 1 Hz On Flashing 2Hz Flashing 2 Hz The capacitor pack is not attached Off On f Flashing 2 Hz Flashing 2 Hz The capacitor has been charging for 10 minutes but has not reached sufficient charge to perform a full backup The current backup is complete but power fluctuations occurred during the backup O On The cache module microcontroller has failed Component identification 14 Fan modules e configuration When only one processor is installed for proper cooling make sure the fan blanks are installed in fan positions 1 2 and 5 e Two processor configuration When processor 2 is installed install fans in positions 2 and 5 Component identification 15 10 15 Torx screwdriver The server ships with a T 10 T 15 Torx screwdriver Use the screwdriver to loosen screws or thumbscrews as needed during procedures Component identification 16 Operations Power up the server To power up the server press the Power On Standby button Power down the server Before powering down the server for any upgrade or maintenance procedures perform a backup of critical server data and programs Wa IMPORTANT When the server is in standby mode auxiliary power is still being provided to the system To power down the
106. t memory errors When multi bit errors are detected using Standard ECC the error is signaled to the server and causes the server to halt Advanced ECC protects the server against some multi bit memory errors Advanced ECC can correct both single bit memory errors and 4 bit memory errors if all failed bits are on the same DRAM device on the DIMM Advanced ECC provides additional protection over Standard ECC because it is possible to correct certain memory errors that would otherwise be uncorrected and result in a server failure Using HP Advanced Memory Error Detection technology the server provides notification when a DIMM is degrading and has a higher probability of uncorrectable memory error Hardware options installation 39 Lockstep memory configuration Lockstep mode provides protection against multi bit memory errors that occur on the same DRAM device Lockstep mode can correct any single DRAM device failure on x4 and x8 DIMM types The DIMMs in each channel must have identical HP part numbers Lockstep mode uses channel 1 and channel 2 Channel 3 is not populated Because channel 3 cannot be populated when using Lockstep mode the maximum memory capacity is lower than Advanced ECC mode Memory performance with Advanced ECC is also slightly higher Online Spare memory configuration Online spare memory provides protection against degraded DIMMs by reducing the likelihood of uncorrected memory errors This protection is available without
107. t systems HP Care Packs let you integrate both hardware and software support into a single package A number of service level options are available to meet your needs HP Care Pack Services offer upgraded service levels to expand your standard product warranty with easy to buy easy to use support packages that help you make the most of your server investments Some of the Care Pack services are e Hardware support 6 Callto Repair 4 24x7 Same Day o 4 Hour Same Business Day e Software support o Microsoft o Linux o Proliant Essentials HP SIM and RDP o VMWare e Integrated hardware and software support o Critical Service o Proactive 24 o Support Plus o Support Plus 24 e Startup and implementation services for both hardware and software For more information on HP Care Pack Services see the HP website http www hp com services carepack Rack planning resources The rack resource kit ships with all HP branded or Compaq branded 9000 10000 and 9 series racks For more information on the content of each resource see the rack resource kit documentation Optimum environment When installing the server in a rack select a location that meets the environmental standards described in this section Setup 23 Space and airflow requirements To allow for servicing and adequate airflow observe the following space and airflow requirements when deciding where to install a rack e leave a mini
108. t worden geretourneerd Als het defecte onderdeel aan HP moet worden teruggezonden moet u het defecte onderdeel binnen een bepaalde periode gewoonlijk vijf 5 werkdagen retourneren aan HP Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal Als u het defecte onderdeel niet terugzendt kan HP u voor het vervangende onderdeel kosten in rekening brengen Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke koerier transportonderneming hiervoor wordt gebruikt Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP Informatie over Service Partners vindt u op de HP website http www hp com go selfrepair Reparo feito pelo cliente Os produtos da s o projetados com muitas pe as para reparo feito pelo cliente CSR de modo minimizar o tempo de reparo e permitir maior flexibilidade na substitui o de pe as com defeito Se durante o per odo de diagn stico a HP ou fornecedores parceiros de servico da HP concluir que o reparo pode ser efetuado pelo uso de uma pe a CSR pe a de reposi o ser enviada diretamente ao cliente Existem duas categorias de pecas CSR Obrigat ria Pe as cujo reparo feito pelo cliente obrigat rio Se desejar que HP substitua essas pe as ser o cobradas as despesas de transporte e m o de obra do s
109. tatif Pieces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement con ues pour permettre au client d effectuer la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit REMARQUE Certaines pi ces HP ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr les pi ces CSR sont livr es le jour ouvr suivant dans la limite des stocks disponibles et selon votre situation g ographique Si votre situation g ographique le permet et que vous demandez une livraison le jour m me ou dans les 4 heures celle ci vous sera factur e Pour b n ficier d une assistance t l phonique appelez le Centre d assistance technique HP Dans les documents envoy s avec la pi ce de rechange CSR HP pr cise s il est n cessaire de lui retourner la pi ce d fectueuse Si c est le cas vous devez le faire dans le d lai indiqu g n ralement cinq 5 jours ouvr s La pi ce et sa documentation doivent tre retourn es dans l emballage fourni Si vous ne retournez pas la pi ce d fectueuse HP se r serve le droit de vous facturer les co ts de remplacement Dans le cas
110. tion on page 29 Installing the server into the rack To install the server do the following To install the server into a rack with square round or threaded holes refer to the instructions that ship with the rack hardware kit If you are installing the server into a telco rack order the appropriate option kit at the RackSolutions com website http www racksolutions com hp Follow the server specific instructions on the website to install the rack brackets Use the following information when connecting peripheral cables and power cords to the server Setup 26 N WARNING This server is very heavy To reduce the risk of personal injury or damage to the equipment Observe local occupational health and safety requirements and guidelines for manual material handling help to lift and stabilize the product during installation or removal especially when the product is not fastened to the rails When the server weighs more than 22 5 kg 50 Ib at least two people must lift the server into the rack together A third person may be required to help align the server if the server is installed higher than chest level e Use caution when installing the server in or removing the server from the rack it is unstable when not fastened to the rails Z CAUTION Always plan the rack installation so that the heaviest item is on the bottom of the rack Install the heaviest item first and continue to populate the rack from the botto
111. to secure it in place WARNING To reduce the risk of personal injury be careful when pressing the server rail release Jury 9 latches and sliding the server into the rack The sliding rails could pinch your fingers Remove the server from the rack To remove the server from an HP Compaq branded Telco or third party rack 1 If installed remove the rack bezel on page 57 2 Power down the server on page 17 3 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Operations 18 Extend the server from the rack on page 17 Release the locking latches Disconnect the cabling and then remove the server from the rack For more information see the documentation that ships with the rack mounting option Place the server on a sturdy level surface Remove the access panel N WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them Z CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage To remove the component 1 2 3 If installed remove the rack page 57 Power down the server on page 17 Remove all power a Disconnect each power
112. trators Remotely mount high performance Virtual Media devices to the server e Securely and remotely control the power state of the managed server e Have true Agentless Management with SNMP alerts from iLO regardless of the state of the host server e Access Active Health System troubleshooting features through the iLO interface For more information about iLO features which may require an iLO Advanced Pack or iLO Advanced for BladeSystem license see the iLO documentation on the Documentation CD or on the HP website http www hp com go ilo docs Active Health System HP Active Health System provides the following features Combined diagnostics tools scanners e Always on continuous monitoring for increased stability and shorter downtimes e Rich configuration history Health and service alerts e Easy export and upload to Service and Support The HP Active Health System monitors and records changes in the server hardware and system configuration The Active Health System assists in diagnosing problems and delivering rapid resolution when server failures occur The Active Health System collects the following types of data e Server model e Serial number e Processor model and speed e Storage capacity and speed Memory capacity and speed e Firmware BIOS HP Active Health System does not collect information about Active Health System users operations finances customers employees partners or data center such as IP ad
113. ts as any other equipment that has a connection between the earthed conductor of the same DC supply circuit and the earthing conductor and also the point of earthing of the DC system The DC system should be earthed elsewhere DC supply source is to be located within the same premises as the equipment Switching or disconnecting devices should not be in the earthed circuit conductor between the DC source and the point of connection of the earthing electrode conductor Z CAUTION To reduce the risk of electric shock or energy hazards This equipment must be installed by trained service personnel as defined by the NEC and IEC 60950 1 Second Edition the standard for Safety of Information Technology Equipment e Connect the equipment to a reliably grounded safety extra low voltage SELV source An SELV source is a secondary circuit that is designed so normal and single fault conditions do not cause the voltages to exceed a safe level 60 V direct current branch circuit overcurrent protection must be rated 20A Power supply calculations For power supply specifications and calculators to determine electrical and heat loading for the server refer to the HP Enterprise Configurator website http h30099 www3 hp com configurator Specifications 95 Support and other resources Before you contact HP Be sure to have the following information available before you call HP Active Health System log Download
114. ubsystem architecture 35 memory Advanced ECC 39 76 memory configuration requirements 41 memory configuring 39 40 memory lockstep 40 41 memory mirrored 77 memory online spare 40 42 76 mirrored memory 77 multi processor Advanced ECC population order 41 N NMI jumper 12 online spare memory 40 42 76 online spare population guidelines 42 online spare population order multi processor 42 online spare population order single processor 42 operating systems 80 optimum environment 23 Option ROM Configuration for Arrays ORCA 69 78 options installation 26 29 ORCA Option ROM Configuration for Arrays 69 78 P PCI riser cage 20 21 PDU power distribution unit 25 phone numbers 96 population guidelines online spare 42 power cord 90 power distribution unit PDU 25 Power On button 17 27 power supplies removing 55 powering down 17 powering up 17 75 Index 109 preparation procedures 17 problem diagnosis 82 processors 29 34 Q QuickSpecs 69 R rack installation 18 23 25 26 rack mounting hardware 26 rack resources 23 rack warnings 25 RBSU ROM Based Setup Utility 74 75 76 RBSU configuration 75 RDIMM configuration 39 rear panel buttons 9 rear panel components 8 recommended ambient operating temperature TMRA 24 recovery key 63 redundant ROM 79 registering the server 28 regulatory compliance notices 85 87 required information 96 requirements airflow 24 req
115. uirements electrical grounding 25 requirements environmental 23 requirements site 24 requirements space 24 requirements temperature 24 ROM redundancy 79 ROM Based Setup Utility RBSU 63 69 74 ROMPag utility 69 78 79 S safety considerations 25 safety information 79 scripted installation 73 serial number 76 series number 85 server features and options 29 Server mode 69 server options installing 26 29 shipping carton contents 26 site requirements 24 Smart Update Manager 69 74 space requirements 24 specifications 93 specifications power 94 specifications server 93 standards 85 static electricity 92 support 96 supported operating systems 80 supported targets 82 system battery 83 system board battery 90 system board components 10 system components 7 System Erase Utility 72 system maintenance switch 11 system keeping current 79 T T 10 T 15 Torx screwdriver 16 Taiwan battery recycling notice 90 technical support 81 96 telephone numbers 96 temperature requirements 24 TMRA recommended ambient operating temperature 24 TPM Trusted Platform Module 60 63 troubleshooting 82 troubleshooting resources 82 troubleshooting firmware upgrade utility 82 Trusted Platform Module TPM 60 61 63 U UDIMM configuration 39 Ukraine notice 89 updating the system ROM 79 USB support 79 utilities 69 77 utilities deployment 69 73 74 V ventilation 23 Version Control Agent VCA
116. xists of available firmware revisions For more information see the Download drivers and software page for the server To access the server specific page enter the following web address into the browser http www hp com support servername For example http www hp com support dl360g6 Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic operating system error occurs such as a blue screen ABEND does not apply to HP ProLiant DL980 Servers or panic A system fail safe timer the ASR timer starts when the System Management driver also known as the Health Driver is loaded When the operating system is functioning properly the system periodically resets the timer However when the operating system fails the timer expires and restarts the server ASR increases server availability by restarting the server within a specified time after a system hang At the same time the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system You can disable ASR from the System Management Homepage or through RBSU Software and configuration utilities 78 USB support HP provides both standard USB 2 0 support and legacy USB 2 0 support Standard support is provided by the OS through the appropriate USB device drivers Before the OS loads HP provides support for USB devices through legacy USB support which is enabled by default in the system RO
117. y configuration e multi processor configurations each processor may have a different valid Lockstep Memory configuration Population order For memory configurations with a single processor or multiple processors populate the DIMM slots in the following order Sequentially in alphabetical order A through e UDIMM A through sequentially in alphabetical order Do not populate DIMM slots through L After installing the DIMMs use RBSU to configure Advanced ECC online spare or lockstep memory support Multi processor Lockstep population order For Lockstep memory mode configurations with multiple processors populate the DIMM slots for each processor in the following order e o First A B C and D o Next E F G and H o Last 1 J and L e UDIMM Hardware options installation 41 o First A B C and D o Last E F G and H o Do not populate slots J or L After installing the DIMMs use RBSU to configure the system for Lockstep memory support Online Spare population guidelines For Online Spare mode configurations observe the following guidelines Observe the general DIMM slot population guidelines on page 40 DIMM configuration on each channel of a processor must be identical Each processor must have a valid Online Spare configuration In multi processor configurations each processor can have a different valid Online Spare configuration Single processor Onlin

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