2015 Serenity Owners Manual
Contents
1. National Spa amp Pool Institute recommended levels for residential spas hot tubs 32 HYDROPOOL WATER BALANCE TROUBLESHOOTING PROBLEM POSSIBLE CAUSES SOLUTIONS Cloudy Water Microscopic particles too small to filter out Test and adjust all water balance elements and add flocculent to cause the particles to combine together so they can be filtered out Increase filter cycle time High Total Alkalinity Test these water balance elements and High pH levels adjust to recommended parameters High Calcium Hardness Scale High Calcium Hardness Test calcium hardness level and treat with White Grayish Deposit sequesting agent or perform partial drain refill Skin Eye Irritation Improper pH and or Total Alkalinity levels Test water balance and make the appropri ate changes Excessive Foam Buildup of body oils or cosmetics If no water line is present you can try using defoamer to break up the contaminants and then a clarifier to help filter them away If a water line is present the spa may need to be drained and cleaned Either way the filter should be thoroughly cleaned by soak ing over night in bleach An oil absorbing sponge can help in preventing this in the future Increase filter cycle time Laundry detergent residual in swimwear Prevent by running an extra rinse cycle on washing machine or re rinse well by hand Excess organic contaminants Some organic matter is prone to causing foamy water as it breaks do2. OOD OR CONCRETE DECK FACTORY FOAM INSULATION CONCRETE RW RETAINING WALL FACTORY INSTALLED PLUMBING OPEN CAVITY BELOW FROST ss 4 POURED 4 SLAB i FRENCH DRAIN 6 GRAVEL Non freezing climates it is sufficient to ensure that the base of the hole or cavity created for the tub has a dry stable com pacted level base and proper drainage Climates where freeze thaw occurs it is necessary that poured level reinforced concrete base complete with concrete footings be installed as outlined in the section ABOVE GROUND INSTALLATIONS Areas with a high ground water table a level concrete base as well as a concrete or wood retaining wall to hold back the earth is recommended This forms a box or bunker in which the hot tub is placed ALWAYS ensure that there is good drainage via a properly designed French drain gravel system and or a sump pump to prevent ground water flooding damage to the support equip ment or hot tub structure Install protective waterproof conduit to house any cables that will be buried Access for future service must be considered at the time of design and installation You must be able to access all sides and areas of your hot tub Difficult access will result in supple mental service labor charges not covered by the factory warranty Consider easily removable deck materials Make sure the hot tub or swim spa is tested for 48 h
3. Cluster Storm Directional Jet Ozone Cluster Jet Poly Storm Acupressure Jet Poly Storm Poly Storm Multi Massage Jet Rifle Jet JET WATER FLOW ADJUSTMENT Your Hydropool hot tub features adjustable water flow on specific hydrotherapy jets To reduce the flow grasp the outer flange of the jet and turn clockwise approximately a 1 4 turn When it hits the stop the jet is considered closed and flow will be restricted To increase the flow from the closed position turn the jet counterclockwise approximately 1 4 turn When it hits the stop the jet is open and there is maximum jet flow Do not attempt to turn the jet past the stop as this will unclip the jet internal from the socket JET AIR FLOW ADJUSTMENT Your Hydropool hot tub features adjustable airflow on specif ic hydrotherapy jets To stop the flow push the toggle button to the off position When it hits the stop the air is closed and airflow will be restricted To turn on the flow push the toggle button to the on position When it hits the stop the air control is fully opened For maximum operating efficiency the air controls must remain closed when your hot tub is not in use Cluster Storm Rifle Jet eve 21 e e e e e Mini Storm Multi Massage Jet Mini Storm Massage Jet pi Mini Storm Galaxy Jet Mini Storm Directional Jet Power Storm Twin Roto Jet Power Storm Rifle Jet Power Storm Resonator Jet INTERCHANG
4. To adjust the treble balance and fader setting long press the MODE button until the BAS feature appears then quickly press the MODE button until TRE ap pears Repeat this step for balance BAL and fader FAD Adjust with the VOL or VOL buttons B To enter LOUD mode long press the MODE button until BAS appears then quickly press the mode button until LOUD appears Adjust to either ON or OFF using the VOL or VOL buttons C To enter a specific equalizer setting long press the MODE button until BAS appears then quickly press the MODE button until EQ appears Use the VOL or VOL buttons to adjust options include FLAT CLASSIC POP ROCK or EQ OFF D To enter AREA tuning mode long press the MODE button until BAS appears then quickly press the MODE button until AREA appears Use the VOL or VOL to designate between US and European frequency CLOCK ADJUSTMENT Clock display and adjustment Long press the BAND button until the time displays While the time is displayed long press the BAND button again until the hour is flashing Then adjust the hour with the volume buttons Once the hour is set quick press the BAND button again until the minutes are flashing then adjust with the volume buttons The new time setting will be accepted automatically 30 HYDROPOOL TUB WATER BALANCE GENERAL OVERVIEW NOTABLE POINTS The reliability and longevity of your hot tub support equipment are directly related to how well
5. WITHIN 1 5M 5FT OF THE SPA HYPERTHERMIA Since your hot tub can be set to reach temperatures of 40 C 104 F users should be aware that extended submersion in water that exceeds normal body temperature can lead to hyperthermia THE USE OF ALCOHOL DRUGS OR MEDICATION CAN SIGNIFICANTLY INCREASE THE RISK OF The causes symptoms and effects of hyperthermia may be de FATAL HYEERTHERMIA scribed as follows Hyperthermia occurs when the internal temperature of the body reaches several degrees above the normal body temperature of 37 98 6 The symptoms of hyperthermia include drowsiness lethargy and an increase in the internal temperature of the body The effects of hyperthermia include Unawareness of impending hazard Failure to perceive heat Failure to recognize the need to exit the hot tub Physical inability to exit the hot tub Fetal damage in pregnant woman Unconsciousness resulting in the danger of drowning If you sense any of the symptoms of hyperthermia safely exit the hot tub immediately HYDROPOOL spas serenity CHOOSING THE RIGHT LOCATION Your Hydropool hot tub can be installed indoors or out on the ground in the ground or half and half The following information will assist you in choosing the right location for your individual needs When making your decision always remember that hot tubs can be enjoyed year round indoors or out regardless of the climate Many Hydro pool owners report tha
6. C 119 F at the heater DO NOT ENTER WATER Remove cover and allow water to cool Reset system by pressing any topside control panel pad If system does not reset shut off power and call your dealer POSSIBLE CAUSES OF OVERHEATING filter cycle too long or overlapping pump running for extended periods of time isolation gate valves partially closed e extremely hot weather high ambient temperatures e defective sensor wire ICE FREEZE COND Potential freeze condition detected Pumps and blower will automatically activate when temperature drops to 4 C 39 F regardless of operation mode 25 SnA SENSOR A SERVICE RQD Spa has shut down sensor plugged into Sensor A port not working SnB SENSOR B SERVICE RQD Spa has shut down sensor plugged into Sensor port notworking SnS SENSOR SYNC Sensors are out of balance If topside display alternates between temperature and SNS then occurrence may be tem porary and will correct itself The spa shuts down completely when the SNS message is flashing on the display HFL HTR FLOW LOW A substantial difference in temperature between the sensors has been detected this could indicate a flow problem Check water level in spa and add if necessary also ensure the filter is clean If water level is okay make sure that pumps are primed and all gate valves are fully opened LF LOW FLOW Persistent low flow problem displays on the fifth occurrence of a
7. CARTRIDGE FILTER for details on removing and re installing the lid Once the filter lid is removed you ll notice a clear 2 5 cm 1 in tube extending from the bottom of the bas ket Expose the large Refill hole at the end of the tube and add 5 or 6 tablets Do not overfill dispenser as performance will be affected Turn to expose the most number of smaller holes and allow water to circulate for 3 to 4 hours before testing level Adjust to lesser num ber of holes as necessary to maintain a level of 2 4 PPM Sanitizer Floating dispenser As above add 6 or 7 tablets adjust initially to 5 allow water to circulate for 3 to 4 hours then test The tablets will dissolve slowly over a 10 14 day period depending on dial setting and use of the hot tub 5 Test pH and Total Alkalinity and adjust accordingly HYDROPOOL GLOSSARY OF COMMON WATER MAINTENANCE TERMS 1 CHLORINE in granular liquid or puck tablet form is an oxidant and biocidal agent It is very effective and fast acting Recom mended chlorine residual level is 3 0 to 5 0 ppm 2 CHLORAMINES a compound formed when chlorine combines with nitrogen or ammonia present in the water When allowed to go unchecked it causes eye and skin irritation and is indicated by a strong chlorine odor 3 ONE PART BROMINE also available in puck tablet form is another type of oxidant biocidal agent and is introduced into the hot tub water via a brominator Recommended bromine residua
8. for a finished fit The handles are placed so that even one person can easily carry a large cover The locks with one part fastened to the deck or skirt prevent small children or animals from entering the hot tub Do not drag the safety hard cover across the hot tub or decking Fold the cover first then lift by the handles Standing on the hardcover could cause the tapered foam inserts to crack which will lead to water absorption NEVER LEAN OR STAND ON YOUR HARDCOVER The cover should be cleaned at least twice a year with a vinyl moisturizer and protector HYDROPOOL as serenity CABINET WING LOCKS CEDAR AND EVERLAST CABINETS ONLY The high quality wing locks provided on your Hydropool Hot Tub cabinet not only firmly secure the equipment access panel they also serve as convenient handles for removal and replacement In order to maintain optimum performance and extended life Hydropool recommends lubricating twice annually with a silicone based lubricant RECOMMENDED PRODUCT Super Lube silicone based lubricant or equivalent available at major retail ers CAUTION Do not use a petroleum based lubricant as this will cause premature dete rioration of the lock seal LUBRICATION POINT PROTECTING YOUR CABINET WOOD FINISH Some HYDROPOQOL hot tub cabinets are made from Western red cedar and are factory stained Once stained cedar weathers well and with proper care will maintain its beauty for many years In
9. low speed P1 only Press TEMP to begin hour change for F1 or F2 2nd press turns on high speed 1st press P2 LIGHT press advances to minutes When low speed is already operating the 1st press of the pad puts the pump directly into high speed Each TEMP press advances the time 15 minutes Press LIGHT when finished Low speed starts automatically for 1 minute every 30 minutes to detect the spa temperature polling and then to heat to the set temperature if needed in READY Mode MODE FUNCTION Ready and Rest only see MODE FUNCTION when a filter cycle iS A combination of keypads is used to change hot tub op activated or when a freeze condition is detected eration to either READY or REST mode PUMP AUTOMATIC TIME OUT READY MODE High speed 15 minutes READY mode will circulate the water every 30 minutes Low speed 30 minutes using Pump1 Low in order to maintain a constant water temperature heat as needed and refresh the tempera FILTER CYCLES ture display This is known as polling The system is factory programmed with one filter cycle that will run in the evening assuming the time of day is REST MODE properly set when energy rates are lower The filter time REST mode will only allow heating during programmed and duration are programmable A second filter cycle can filter cycles Since polling does not occur the tempera be enabled and programmed as needed We recommend ture display may no
10. middle position be fore exiting the hot tub STARFALLS CONTROL OPTIONAL If your hot tub was ordered with the optional Starfall Package then you will have a waterfall flow control valve The waterfall fea ture was designed to provide a gentle cascade of water into the bathing area of the spa Simply turn the top of the control clock wise for less water flow and counterclockwise for more water flow 28 e e HYDROPOOL spas serenity OPTIONAL SERENITY SOUND AUDIO AND DOCKING STATION DOCKING YOUR AUDIO DEVICE The Docking Station is compatible with all alter nate audio sources such as IPOD and MP3 players To install any audio device 1 Locate and open the Docking Station door by gently pulling upward on the handle 2 Remove the connector cover prior to plugging in your audio source Always keep the cover on when the docking station is not in use 3 Center the device over the Docking Station Adaptor and connect 4 Close the Docking Station door once you have begun using your device Audio source placement in pop out tray device not included SERENITY SOUND STEREO RECEIVER FRONT PANEL LAYOUT POWER Power On Off button once powered on a long press of the power button results in power off A quick press of the power button results in a MUTE function VOL VOL Volume Increase Button VOL VOL Volume Decrease Button MODE Mode Button DOWN ARROW Track Down Button UP ARROW Track Up B
11. the arrow keys to adjust the hour Use the Light Key to jump to the next parameter econ omy duration Ed HYDROPOOL HYDROPOOL SERENITY SERIES CONTROL SYSTEMS NORTH AMERICA EUROPE HYDROPOOL SERENITY GOLD SERIES The display will show Edxx with xx representing the duration in hours of the economy mode Use the arrow keys to adjust the hour Use the Light Key to jump to the next parameter temperature unit Water temperature can be displayed in either Fahrenheit oF or Celsius oC The display will show oF or oC Use the arrow keys to change the setting Use the Light Key to save all the parame ters SMART WINTER MODE Smart Winter Mode protects your system from the cold by turning the pumps on several times a day to prevent water from freezing in the pipes The Smart Winter Mode indicator turns on when in this mode of operation If the temperature drops to 4 C 39 F within the heater chamber the system au tomatically activates the pump to provide freeze protection The pump will operate until the temper ature reaches 5 C 41 F before returning to nor mal system mode 20 COOLING DOWN After heating the spa water to the desired set point the heater is turned off but the filtration pump remains on for a certain amount of time to ensure adequate cooling of the heating element in order to prolong the useful life of the heater The heater icon flashes during this time PUMP 1 FUNCTION Press
12. time of installation fied electrician 3 Connect only to a dedicated circuit protected by a class A two pole ground fault circuit interrupter 4 Use copper conductors only 5 The hot tub equipment and all electrical plugs outlets and lights within 1 5m 5ft of the unit must be G F C I protected Consult your electrician or local electrical authority for further details G F C I R C D APPLICATION GUIDE FOR 6 A green colored terminal or a terminal marked G GR HYDROPOOL SERENITY SERIES Ground or Grounding is located inside the supply termi nal box or compartment To reduce the risk of electric shock this terminal must be connected to the grounding means provided in the electric supply service panel with a continu ous copper wire equivalent in size to the circuit conductors supplying the equipment Gold Series 7 At least two lugs marked BONDING LUGS are provided Platinum Series on the external surface or on the inside of the supply termi nal box or compartment To reduce the risk of electric shock connect the local common bonding grid in the area of the hot tub to these terminals with an insulated or bare copper con ductor not smaller than No 6 AWG Canada Europe No 8 All models AWG USA 8 All field installed metal components such as rails ladders drains or other similar hardware within 3 m 10 ft of the hot tub shall be bonded to the equipment grounding bus with copper conduct
13. water quality is maintained The small volume of water in your hot tub is easily affected by the introduction of oils lotions perspiration and chemicals It is imperative that you give your hot tub regular attention to main tain clean safe and balanced water to prevent premature dam age and or failure corrosion calcification to the support equip ment Maintaining proper hot tub water balance and sanitizer levels is extremely important Neglected hot water will allow bacteria to quickly spread e he mineral content of hot tub water increases due to water evaporation sanitizers and other chemicals If the mineral con centration particularly calcium becomes too high the minerals will literally drop or precipitate out of the water and deposit on the hot tub walls plumbing jets in the filter and on the heater element It is very important that pH be checked frequently and main tained in the recommended range as indicated in the chart WA TER BALANCE SUMMARY FOR YOUR HOT TUB It is also very important that Total Alkalinity the ability of the water to resist a change in pH be maintained in the recom mended range as indicated in the chart WATER BALANCE SUMMARY FOR YOUR HOT TUB Although there may be two identical hot tub models right next door to each other the maintenance requirements will be differ ent dependant on such factors as bather load frequency of use quantity of bathers different body ch
14. ING JET INSERTS A great feature for custom tailoring the jets in your Hydro pool hot tub to suit your personal hydrotherapy needs Jets of like size and dimension be interchanged with each other for example if you wished to swap a Poly Storm Directional jet for a Poly Storm Twin Roto jet or a Mini Storm Twin Roto jet for a Mini Storm Directional jet CLEANING STAINLESS STEEL JETS Use a Cleaner such as Brasso or Stainless Steel Cleaner to bring back the lustre to your Stainless Steel parts after each drain and fill This must be done otherwise the stain less steel will discolor and possibly rust due to chemical exposure CLEANING OPTIONAL SERENITY FALLS JETS 1 Put hot tub in Stand By Mode 2 Rotate outer ring of Cascading Jet Counter Clockwise to remove cover 3 Grab center nozzle pull it out to clean and then rinse 4 Reassemble in reverse order HYDROPOOL spas serenity JET INSERT REMOVAL amp REPLACEMENT POLY MINI STORM DIRECTIONAL TWIN ROTO amp POWER TWIN ROTO TO REMOVE Turn the jet counter clockwise to unclip amp pull out of socket TO RE INSTALL Push the jet into the socket until it snaps into place ensuring the square pin on the back of the jet lines up with the groove in the socket flange DIVERTER VALVE Your HYDROPOOL hot tub is equipped with a diverter valve It allows you to direct the flow of the water to different zones in your hot tub ALWAYS return the valve handle to the
15. LL SUCTION AND RETURN LINES OPEN 16 ALWAYS KEEP THE HARDCOVER INSTALLED AND LOCKED WHEN THE HOT TUB IS NOT IN USE 17 TEST THE GFCI GROUND FAULT CIRCUIT INTERRUPTER MONTHLY 18 POST EMERGENCY PHONE NUMBERS FOR POLICE FIRE DEPARTMENT AND AMBULANCE AT THE NEAREST PHONE 19 TO REDUCE THE RISK OF INJURY e THE WATER IN A SPA SHOULD NEVER EXCEED 40 C 104 F WATER TEMPERATURES BETWEEN 38 100 F AND 40 104 F ARE CONSIDERED SAFE FOR A HEALTHY ADULT LOWER WATER TEMPERATURES ARE RECOM MENDED FOR YOUNG CHILDREN AND WHEN SPA USE EXCEEDS 10 MINUTES SINCE EXCESSIVE WATER TEMPERATURES HAVE A HIGH POTENTIAL FOR CAUSING FETAL DAMAGE DURING THE EARLY MONTHS OF PREGNANCY PREGNANT OR POSSIBLY PREGNANT WOMEN SHOULD LIMIT SPA WATER TEM PERATURES 38 100 e BEFORE ENTERING SPA THE USER SHALL MEASURE THE WATER TEMPERATURE SINCE THE TOLERANCE FOR WATER TEMPERATURE REGULATING DEVICES VARIES e THE USE OF ALCOHOL DRUGS OR MEDICATION BEFORE OR DURING SPA USE MAY LEAD TO UNCONSCIOUS NESS WITH THE POSSIBILITY OF DROWNING e OBESE PERSONS AND PERSONS WITH A HISTORY OF HEART DISEASE LOW OR HIGH BLOOD PRESSURE CIRCU LATORY SYSTEM PROBLEMS OR DIABETES SHOULD CONSULT A PHYSICIAN BEFORE USING A SPA e PERSONS USING MEDICATION SHOULD CONSULT A PHYSICIAN BEFORE USING A SPA SINCE SOME MEDICATION MAY INDUCE DROWSINESS WHILE OTHER MEDICATION MAY EFFECT HEART RATE BLOOD PRESSURE AND CIR CULATION ooN HYDROPOOL SAVE
16. SERENITY HOT TUBS OWNER S MANUAL HYDROPOOL hot tubs swim spas ee 8 C US Intertek 99399 Hydropool Inc 335 Superior Blvd Mississauga ON Canada L5T 2L6 Tel 905 565 6810 Toll Free 1 800 465 2933 Fax 905 565 6820 Email info hydropoolhottubs com Please visit www hydropoolhottubs com to register your hot tub and activate your warranty within 30 days of the date of delivery Contents subject to change without notice BJAE HYDROPOOL TABLE OF CONTENTS Letter of introduction 3 Jet and Feature Operation Important User Safety Instructions 4 Jet Identification Chart 5 Jet Water Flow Adjustment yperthermia 5 Jet Air Flow Adjustment Choosing the Right location 6 7 Interchanging Jet Inserts Indoor Locations 6 Cleaning Stainless Steel Jets Outdoor Locations 6 Cleaning Optional Serenity Falls Jets General Installation Considerations 7 i Removal and Replacement Special Considerations 7 Diverter Valve Indoor Installations 7 Outdoor Installation 7 Starfalls Control optional Site Preparation 8 12 Serenity Sound Audio and Docking Station Above Ground Installations 8 Docking Your Audio Device In ground amp Partial In ground Installations 8 Serenity Sound Stereo Receiver Equipment Accessibility amp Protection 9 Hot Tub Water Balance Unloading Handling Your Hot Tub 9 General Overview Important Electrical Safety Instructions 10 Initial Fill vint ae ripe s Glossary of Com
17. THESE INSTRUCTIONS IMPORTANT SAVE THESE INSTRUCTIONS Your physiological response to hot water is subjective and depends on your age health and medical history If you don t know your tolerance to hot water or if you get a headache or become dizzy or nauseous when using your hot tub get out and cool off immediately 1 MAINTAIN WATER CHEMISTRY IN ACCORDANCE WITH THE MANUFACTURER S INSTRUCTIONS 1 RISK OF ACCIDENTAL DROWNING EXTREME CAUTION MUST BE EXERCISED TO PREVENT UNAUTHORIZED ACCESS BY CHILDREN TO AVOID ACCIDENTS ENSURE THAT CHILDREN CAN T USE THE SPA UNLESS THEY ARE SUPERVISED AT ALL TIMES 2 RISK OF INJURY THE SUCTION FITTINGS IN THIS SPA ARE SIZED TO MATCH THE SPECIFIC WATER FLOW CREATED BY THE PUMP SHOULD THE NEED ARISE TO REPLACE THE SUCTION FITTINGS OR THE PUMP BE SURE THAT THE FLOW RATES ARE COMPATIBLE NEVER OPERATE THE SPA IF THE SUCTION FITTINGS ARE BROKEN OR MISSING NEVER REPLACE A SUCTION FITTING WITH ONE RATED LESS THAN THE FLOW RATE MARKED ON THE ORIGINAL SUCTION FITTING 3 RISK OF ELECTRIC SHOCK INSTALL AT LEAST 1 5M 5FT FROM ALL METAL SURFACES AS AN ALTERNATIVE A SPA MAY BE INSTALLED WITHIN 1 5M 5FT OF METAL SURFACES IF EACH METAL SURFACE IS PERMANENTLY CONNECT ED BY AMINIMUM 8 AWG 8 4 mm2 SOLID COPPER CONDUCTOR TO THE WIRE CONNECTOR ON THE TERMINAL BOX THAT IS PROVIDED FOR THIS PURPOSE 4 RISK OF ELECTRIC SHOCK DO NOT PERMIT ANY APPLIANCE SUCH AS A LIGHT TELEPHONE RADIO OR TELEVI SION
18. The HOLD standby feature stops the system from operating automatically allowing for convenient filter cartridge removal and replacement The following pads must be pressed Press TEMP Press LIGHT repeatedly until HOLD appears Press TEMP to start 60 minute count down The system will automatically exit HOLD Standby Mode after 1 hour and resume normal operating functions Press then the pad the display will flash If the system is heating when HOLD Standby Mode is activat ed the display will flash and the pump will continue to operate for 15 seconds to allow the heater to cool off before stopping TEMPERATURE RANGES The TEMP feature allows you to select a low and high tempera ture range depending on your climate and time of year The settings are as follows High Range can be set between 27 C 80 F and 40 104 F in 1 increments Low Range can be set between 10 C 50 F and 37 C 99 F in 1 increments To change your selection press the following sequence Press TEMP Press LIGHT repeatedly until TEMP appears Press LIGHT to lock in the Temperature Range 0 Press TEMP to select the range HIGH or low v 24 LOCK RESTRICTING PANEL OPERATION Locking the panel prevents the spa from being used it also prevents unwanted temperature adjustments All automatic functions are still active Locking the Temperature allows jets and other features to be used but the set temperat
19. a water tap and drain location nearby to facilitate draining and top up Always provide adequate ventilation for the support equipment Consult your local Hydropool retailer for further information OUTDOOR INSTALLATIONS Contact your local building code department to determine if a building permit is necessary and for information on applicable bylaws distance from property lines buildings fencing requirements etc If you are doing any excavating contact your local gas electric and cable company to ensure that there are no underground lines Locate the hot tub where practical within close distance of a door to the house to maximize potential winter use Ensure that all hot tub support equipment is easily accessible and protected from the elements The hot tub support equipment is designed for indoor out of the direct elements use When your HYDROPOOL hot tub is equipped with a factory installed cabinet and installed as per the guidelines of this manual the equipment will be adequately protected If the hot tub is shipped without a cabinet your custom cabinet or other structure must be designed to supply protec tion for the hot tub support equipment from rain snow splash water etc but still designed in a manner to ensure adequate ventilation HYDROPOOL SITE PREPARATION ABOVE GROUND INSTALLATIONS Where the hot tub is a stand alone above ground installation to be installed in regions where freeze thaw conditi
20. ailer and positioned on its side on a cart or dolly on its back side only Most Hydropool models require a clearance width of at least 100 cm 39 in to allow movement of the unit on its side through alley ways fence openings etc Where this is not possible the use of a crane to lift the hot tub from the truck or trailer over the house to the patio or yard is often a simple and economical option Do not move or place the hot tub on the side where the equipment is located as damage could occur Never roll or flip the hot tub end over end as the cabinet could be damaged Never lift or handle the hot tub by the plumbing Make sure that there is sufficient assistance to gently slide the hot tub off the dolly or cart to the sup port base without any damage Important Note Damage caused during transportation or by improper handling is not covered by the factory warranty Crane amp Strap Spreader HYDROPOOL IMPORTANT ELECTRICAL SAFETY INSTRUCTIONS SAFETY COMES FIRST WHEN INSTALLING amp USING THIS ELECTRICAL EQUIPMENT BASIC SAFETY PRECAUTIONS MUST ALWAYS BE FOLLOWED 1 READ AND FOLLOW ALL INSTRUCTIONS IMPORTANT NOTE 2 Electrical installation must be completed by a qualified elec This guide is for standard installations where the wire run trician in accordance with all National Regional and Local is 15 m 50 ft or less For longer wire runs consult a quali Codes and Regulations in effect at the
21. ated with the filter cycle will run in low speed for the re maining duration of the filter cycle clean up step SETTING THE FILTER CYCLE After you have programmed the clock the next parameter is the filter cycle start time The display will show FSxx with xx representing the starting hour of the cycle Use the arrow keys to adjust the hours Use the Light Key to jump to the next pa rameter filter duration Fd The display will show Fdxx with xx representing the duration in hours of the filter cycle Use the arrow keys to adjust the duration Use the Light Key to jump to the next parameter filter frequency FF 19 The display will show FF xx with xx representing the number of cycles per day Use the arrow keys to adjust the frequency Use the Light Key to jump to the next parameter economy mode EP This mode allows you to lower the temperature set point of the spa by 20F 11C during a certain pe riod of the day The display will show Epx with x representing the state of the programming 0 disabled 1 enabled Use the arrow keys to enable or disable the economy mode Use the light key to jump to the next parameter economy start time ES When the Economy mode in ON the display will toggle between the Eco message the time and the water temperature The display will show ESxx with xx presnting the hour at which the economy mode will become ac tive Use
22. be drained more often One method to determine the approximate length of time between water changes is to divide the water volume in liters of your hot tub by 13 5 and then divide by the average number of bathers each day 35 Formula 13 5 Volume Average Days of water daily between in liters bathers water changes EXAMPLE 1000 liters divided by 13 5 divided by 2 37 days The hot tub water must be changed when the amount of dissolved solids becomes excessive and is usually indicat ed by gray or dull looking water WATER SOFTENERS Never fill a hot tub with water from a water softener as it could adversely effect the water chemistry making it difficult to maintain proper water balance If you live in an area with hard or soft water give careful attention to your Calcium Hardness level Topping Up with soft water is acceptable e HYDROPOOL spas serenity EACH TIME BEFORE FILLING THE SPA 1 Check to be sure that the drain shut off valve is closed turn handle clockwise until it stops 2 Check that the safety cap is securely in place 3 If the drain valve is facing a wall leave enough space between the valve and wall 6 minimum in order to have enough space to connect a garden hose TO DRAIN THE SPA 1 Turn Power Off Turn the power off at the spa consoles and deactivate disconnect switches at the GFCI plug or load center 2 Locate Spa Drain Valve The spa drain valve is located on the
23. briefly show the default temperature and then the display will appear as follows Note that the water temperature is not yet displayed as the system requires approximately 2 minutes of water flow through the heater to determine temperature This is re ferred to as polling and is indicated on the display by the icon After 2 minutes the display will show the current meas ured water temperature Press the pad to increase the temperature to the desired setting The Heat indicator light on the Topside Panel will shimmer for 90 seconds indicating that the system is not yet heating then will illuminate solidly to indicate that the heater circuit has been energized and the spa water is being heated In Standard Operating Mode the system automatically acti vates Pump 1 low speed every 30 minutes for at least 2 minutes After 2 minutes the spa water temperature is determined At this point if the water temperature is lower than the set tem perature P1 will continue to run and the Heat indicator light on the Topside Panel will illuminate The heater will operate until the water temperature reaches the set temperature point after which both the heater and Pump 1 low will auto matically turn off TO CHECK CHANGE THE SET TEMPERATURE The last measured temperature is constantly displayed on the topside panel When this pad is pressed once any time during normal operation the display will show the set tem perature for 3 seconds Pre
24. ction CARTRIDGE FILTER 5 Remove and clean out skimmer basket see section CLEANING THE SKIMMER BASKET 6 Add Shock oxidizing agent 7 Inspect union connections for o ring and gasket leaks Tighten if loose 8 Clean stainless steel components that are above the water line as indicated on page 28 MONTHLY Soak your filter cartridge in a filter cartridge cleaning solu tion Rinse thoroughly and if possible allow to dry before re installing Hydropool recommends purchasing a second filter so that while the first is cleaning the other is clean and ready to install QUARTERLY Drain hot tub at least once per quarter and clean the acryl ic shell surface with a non abrasive cleaner designed spe cifically for acrylic surfaces See sections CHANGING THE HOT TUB WATER and DRAINING YOUR HOT TUB CLEANING THE SKIMMER BASKET 1 Activate the HOLD STANDBY mode 2 Remove the skimmer basket by rotating the top flange and lift up 3 Remove debris from skimmer basket Note Avoid hit ting the basket against objects to knock debris loose as this may damage the unit 4 Reinsert basket 5 Take the system out of HOLD STANDBY mode and as the pump begins to operate monitor water flow over the skimmer basket to assure that it is free floating 34 HYDROPOOL CARTRIDGE FILTER The cartridge should be cleaned every two to four weeks de pending on the amount of use Signs that the filter requires cleaning include Reduced jet power
25. der Siemens GFCI s may have tripping is sues SIEMENS 240 VOLT TYPICAL a ITE THIS The white Neutral wire from the back of the GFCI MUST connected to an Incoming Line Neutral The intemal mechanism the GFCI requires mis neutral connection The GFCI wili not work without R zu LINE NEUTRAL From S3 _ Electric LINE 2 INPUT Service Panel Lm LINE 1 INPUT Lm or Other GROUND e Source Note Ground bar included must be installed panel i im r To hot tub 120 volts support LOAD NEUTRAL equipment c 120 volts LOAD 1 LEVITON 120VoLT TYPICAL FFn dj rim LINE LAP bab LL 1 HYDROPOOL spas serenity EUROPE R C D INSTALLATION TYPICAL Important Note Installation of the R C D Circuit Breaker including ampere sizing and selection of conductor size and type must be performed by a qualified electrician in accordance with National Regional and Local Codes and Regulations in effect at the time of installation House Breaker Box Y CD720H 1643586 25A lAn 003A d BROWN Hot BLUE Neutral BROWN Load BLUE Neutral GREEN YELLOW Ground SQSQqoQoSSS GREEN YELLOW TO HOT TUB SUPPORT Ground Ground EQUIPEMENT 12 HYDROPOOL spas serenity ACCESSORIES LOUNGE PILLOWS FILTER LID The lounge pillows are pre installed at the factory and Th
26. ds have been built into the system to protect against this condition supply voltage may drop low enough if even for a second to cause the system to display a ghost message Should this occur or if the display shows partial messages try resetting the system by turn ing power to the hot tub off waiting a few minutes then turning power on again If this does not reset the system contact your local Hydropool retailer or service organiza tion POWER FAILURE OR SYSTEM FAULT DURING COLD WEATHER CONDITIONS If your control system will not reset ie GFCI trips or if your pump will not circulate for any other reason place a low wattage space heater under the cabinet in the equipment area This will delay the risk of freezing while a service ap pointment is scheduled Always follow the manufacturers instruc tions when locating and placing a porta ble electric space heater into service Ensure that safe clearance to combus tible surfaces is maintained Do not leave unattended NOTES 39
27. e Hazy gray water e Rattling noise the pump or filter Heater not working REMOVAL 1 Activate the HOLD STANDBY mode 2 Remove the filter cover and place to the side 3 Rotate the locking flange counter clockwise to disengage 4 Pull the filter lid upwards and lift the cartridge element straight up and out of filter housing CLEANING 5 With a garden hose and spray nozzle hose off the cartridge element ensuring to carefully separate every pleat 6 To remove collected lotions body oils etc soak the car tridge in warm water and a filter cleaning emulsifying com pound available at your HYDROPOOL retailer 7 Acleaning cylinder may be purchased from your HYDRO POOL Hot tub Retailer 8 Rinse thoroughly and dry before replacing 9 Hydropool recommends purchasing a spare filter cartridge so that you always have a clean substitute ready to rotate 10 After the element has dried if necessary lightly brush be tween pleats with a fine paint brush to remove remaining dirt particles Do not use a wire brush or other devise to clean cartridge element Do not put in dishwasher or washing ma chine RE INSTALLATION 11 Place the cartridge filter back into the filter housing 12 Rotate the flange clockwise until it locks in place CHANGING THE HOT TUB WATER A hot tub should be drained every 8 12 weeks depending on size and amount of use If your hot tub is used daily or by a large number of bathers the water should
28. e filter lid provides that finishing touch to your Hydro are attached with retention clips To remove grasp the pool hot tub Simply place the lid over the opening for a ends of the pillow to bend slightly and release them from finished appearance the clip To reinstall reverse the procedure NOTE When not in use remove the pillows to ex tend the life of the pillow SAFETY HARDCOVER LOCKS OPTIONAL COVER REMOVER The ASTM approved safety hard cover is designed to Hydropool offers several different devices to assist in away from the control area however if the hot tub is sym the removal of the safety hard cover Please refer to metrical in dimension the cover can be oriented to open in instructions supplied with your particular cover either direction Simply place the cover on the hot tub pull remover for installation For further information con the straps down so that they are fully extended then re tact your local Hydropool retailer lease slightly so that there is approximately 6 mm 1 4 in of slack Mark the position on the cabinet and fasten the receiver clip with the screws provided Always ensure the safety hard cover is in place and locked whenever the hot tub is not being used Failure to do so may cause damage or cracking to the acrylic surface not covered under the warranty 13 e e HYDROPOOL spas serenity OPTIONAL DELUXE LED GARDEN FX LIGHTING OPTIONAL STEPS Hydropool s
29. emistry sun vs shade temperature For these reasons it is very important to develop proper hot tub water maintenance habits and follow your Hydropool retailer s recommended water maintenance procedures Heater and other component failure due to improper water balance is not covered under warranty 31 CHEMICAL HANDLING SAFETY HINTS Never pre mix chemicals with each other prior to adding to hot tub water Add only one chemical to the water at a time Always add chemicals to water and not vice versa Chemicals may be corrosive so handle with care and store in a cool dark place Never smoke near chemicals as most are flammable e Ensure any spilled chemicals are carefully cleaned up immediately e Always have the POISON CONTROL telephone number handy in the event of an emergency Keep chemicals out of children s reach e Wear safety glasses and gloves when handling chemi cals INITIAL WATER FILL amp BALANCE 1 Make sure the hot tub water is circulating and above 20 68 F 2 Add a sequesterant stain and scale controller Allow water to circulate for an hour before adding anything else to the hot tub water 3 Add a Shock oxidizing agent 4 Add sanitizing tablets Bromine or Chlorine to the dispenser Built in dispenser if your Hydropool hot tub was ordered with the optional built in bromine chlorine dispenser located under the basket of the cartridge filter housing refer to section
30. everyone at the company we thank you for your decision to purchase a Hydropool hot tub Recognized for quality worldwide we are confident that your new hot tub will provide you your family and friends with years of enjoyment and fulfill all your hydrotherapy needs Hydropool hot tubs are not only healthful and relaxing they can even add value to your home Please take the time to carefully read and understand all the safety installation and operating instructions in this manual before electrically connecting your hot tub and adding water The following pages contain valuable information and pointers that will save you both time and money as well as help you to simplify upkeep and maintenance Since we manufactured our first hot tub in 1985 the Hydropool team has been dedicat ed to producing a quality product catering to maximum hydrotherapy comfort energy efficiency and ease of operation We are confident that as you become more familiar with the various safety and mainte nance features of your new hot tub you will be satisfied that you made the right deci sion in purchasing a Hydropool hot tub Happy hot tubbing Dupe David Jackson HYDROPOOL spas serenity SAVE THESE INSTRUCTIONS IMPORTANT SAVE THESE INSTRUCTIONS Your physiological response to hot water is subjective and depends on your age health and medical history If you don t know your tolerance to hot water or if you get a headache or beco
31. gizing the heater element during low flow or no flow conditions The system will not automatically activate any of the functions however by pushing the pad on the topside control the pump can be manually activated to facilitate priming DEFINITION Priming a pump is a term used to describe the process in which air trapped in the plumbing and pump wet end referred to as an air lock is released allowing the pump to move water efficiently through the plumbing system and to the jets PUMP PRIMING MODE As soon as RUN PMPS PURG AIR is indicated on the topside panel push the pad to start Pump 1 in low speed then again to switch to high speed to facilitate priming See FILLING CHECKING AND STARTING YOUR HOT TUB for complete instructions on pump priming Once pump priming has been successfully completed press the pad to turn off the pump Next manually exit PRIMING MODE by pressing any TEMP button If you do not manually exit PRIMING MODE it will automatically terminate after 4 minutes Be sure that the pump is primed before exiting this mode 21 TEMPERATURE CONTROL FUNCTIONALITY AND ADJUSTMENT SET TIME After the system exits PRIMING MODE it will ask you to SET TIME See the instructions on the following pages After you manually exit or the system automatically exits Priming Mode your hot tub will automatically heat to the factory preset default temperature of 38 100 F The top side panel will
32. l level is 3 0 to 5 0 ppm 4 TWO PART BROMINE composed of a liquid or powder component introduced manually into the water on a weekly basis and a granular component that is added daily or as the hot tub is used 5 BROMAMINES are formed when bromine destroys nitrogen bearing organic matter Unlike chloramines bromamines don t cause eye irritation however when allowed to go unchecked will cause an objectionable odour 6 SHOCK the practice of adding an oxidizing agent to hot tub water to destroy ammonia nitrogenous and organic contaminants chloramines and bromamines 7 pH alogarithmic value expressing the relative acidity or basicity of a substance such as hot tub water as indicated by the hydro gen ion concentration pH is expressed as a number on a scale of 0 to 14 where 0 is most acidic 1 to 7 being acidic 7 considered neutral 7 to 14 being basic and 14 being most basic The ideal range for hot tub water is 7 4 to 7 6 ppm 8 pH INCREASER raises the pH level of the water pH DECREASER lowers the pH level of the water 10 TOTAL ALKALINITY TA the amount of carbonate bicarbonate and hydroxide compounds present in the water that deter mines the ability or capacity of the water to resist change in pH Also known as the buffering capacity 11 ALKALINITY BOOSTER raises the alkalinity 12 CALCIUM HARDNESS the calcium portion of the total alkalinity which represents 70 to 75 of total hardness Calcium concen trations dete
33. me dizzy or nauseous when using your hot tub get out and cool off immediately 1 CHILDREN SHOULD NOT USE SPAS OR HOT TUBS WITHOUT ADULT SUPERVISION 2 DO NOT USE SPAS OR HOT TUBS UNLESS ALL SUCTION GUARDS ARE INSTALLED TO PREVENT BODY AND HAIR EN TRAPMENT 3 PEOPLE USING MEDICATIONS AND OR HAVING ANY ADVERSE MEDICAL HISTORY SHOULD CONSULT A PHYSICIAN BEFORE USING A SPA OR HOT TUB PEOPLE WITH INFECTIOUS DISEASES SHOULD NOT USE A SPA OR HOT TUB TO AVOID INJURY EXERCISE CARE WHEN ENTERING OR EXITING THE SPA OR HOT TUB DO NOT USE DRUGS OR ALCOHOL BEFORE OR DURING THE USE OF A SPA OR HOT TUB TO AVOID UNCONSCIOUS NESS AND POSSIBLE DROWNING PREGNANT OR POSSIBLE PREGNANT WOMEN SHOULD CONSULT A PHYSICIAN BEFORE USING A SPA OR HOT TUB WATER TEMPERATURE IN EXCESS OF 38 C 100 F MAY BE INJURIOUS TO YOUR HEALTH BEFORE ENTERING THE SPA OR HOT TUB MEASURE THE WATER TEMPERATURE WITH AN ACCURATE THERMOME TER 10 DO NOT USE A SPA OR A HOT TUB IMMEDIATELY FOLLOWING STRENUOUS EXERCISE 11 PROLONGED IMMERSION IN A SPA OR HOT TUB MAY BE INJURIOUS TO YOUR HEALTH 12 DO NOT PERMIT OR USE ELECTRIC APPLIANCES SUCH AS LIGHT TELEPHONE RADIO OR TELEVISION WITHIN 1 5M 5FT OF THIS SPA OR HOT TUB 13 CHILDREN SHOULD NOT ENTER A HOT TUB WHERE THE WATER TEMPERATURE EXCEEDS BODY TEMPERATURE 37 C 98 6 F 14 DO NOT ALLOW CHILDREN TO SUBMERGE THEIR HEAD UNDER WATER 15 NEVER OPERATE THE HOT TUB PUMP AT HIGH SPEED WITHOUT HAVING A
34. mon Water Maintenance Terms orth America G F C I Installation Diagram Europe R C D Installation Diagram 12 Water Balance Summary for your Hot Tub chart Accessories 13 14 Water Balance Troubleshooting Lounge Pillows 13 Filter Lid 13 Routine Hot Tub Maintenance Safety Hardcover Locks 13 Daily Weekly Monthly Quarterly Cover Remover optional 13 Cleaning the Skimmer Basket Del LED FX Lighti ional 14 di wid P sso x ting Optional 14 Cartridge Filter Removal Cleaning Re installation pu age Changing your Hot Tub Water steps Optional n Water Softeners Filling Checking and Starting your Hot Tub 15 Pump Priming Releasing an Air Lock 16 Each Time Before Filling the Spa g p Hydropool Serenity Control Systems Ed T Surface North America Europe 17 24 Hard Cover Gold Series Controls 17 Cabinet Wing Locks Platinum Series Controls 21 Protecting your Cabinet Wood Finish Topside Control Panel Display Messages 25 26 Winterizing your Hydropool Hot Tub Optional Variable Air Therapy System Control 26 What to do in the event of Power Fluctuations Cold Weather Power Failure NOTE Product specifications warnings and labels are subject to change without notice This user s manual should be used as a guide only For further information please contact your independent Hydropool dealer 2 32 32 33 34 36 34 34 35 35 35 36 36 36 37 37 38 39 39 HYDROPOOL spas serenity On behalf of
35. n In colder months many owners will operate their hot tub in the range of 38 40 100 104 F During warmer months an operating temperature of 36 37 97 99 F will provide a refreshing retreat If you should choose an outdoor location you will find further information as outlined in the section SPECIAL CONSIDERATIONS FOR OUTDOOR INSTALLATIONS HYDROPOOL GENERAL INSTALLATION CONSIDERATIONS 1 Your HYDROPOOL hot tub is a self contained pre plumbed unit so that no on site plumbing connections to the residen tial water supply or drain are required Ensure that your HYDROPOOL hot tub is properly supported by either a level concrete pad or a properly constructed deck capable of supporting 1220 kg m2 250 Ibs ft 2 If there is a possibility that the pad could shift by freezing thawing ground movement such as in clay regions and or areas with high water tables concrete footings extending below the frost line are recommended Decking should be chosen and constructed in a manner that c Always provide adequate access for servicing the support equipment d Decking must be constructed to allow repair access around the entire hot tub e In remote equipment or no cabinet installations you may add extra insulation but the equipment area must have adequate cross flow ventilation 6 Installation of a safety grab rail or reachable support for use when entering or exiting the hot tub is recommended 7 A nearby garden ho
36. n HFL message within a 24 hour period Heater circuit is deactivated but other spa functions continue to operate nor mally Check water level in spa and add if necessary also ensure the filter is clean If water level is okay make sure that pumps are primed and all gate valves are fully opened Press any topside panel pad to reset L HYDROPOOL spas serenity TOPSIDE PANEL DISPLAY MESSAGES CONTINUED Ory HEATER MAY JE IRY WILL RETEST SHORTLY Inadequate water detected in heater chamber Check water level in spa and add if necessary If water level is okay make sure that pumps are primed and all gate valves are fully opened Press any topside panel pad to reset drf HEATER ORY SERVICE Inadequate water detected in heater chamber displays on third occurrence of a dr message within a 24 hour period The spa shuts down completely when the DRY message is flashing on the display Check water level in spa and add if necessary also ensure the filter is clean If water level is okay make sure that pumps are primed and all gate valves are fully opened Press any topside panel pad to reset RUN PMPS PURG AIR Priming mode occurs when spa is first powered up or when power has been restored after a power interruption Allows for safe priming of the pumps See section Hydropool Serenity Control Systems for complete details nn Temperature unknown after the pump has been operating for 2 min
37. o adjust the hour Press the Light Key to adjust the minutes Press the light key to jump to the next parameter or to the end of the parameters to save the time TEMPERATURE CONTROL FUNCTIONALITY AND ADJUSTMENT AN w After you exit the programming mode your hot tub will automatically heat to the factory preset default temperature of 38 C 100 The temperature shown on the screen is the cur rent water temperature Use the UP and DOWN buttons to set the desired temperature The set point icon will appear at the top of the screen After 3 seconds without any change to the set temperature value the keypad will resume the normal display HYDROPOOL spas serenity HYDROPOOL SERENITY SERIES CONTROL SYSTEMS NORTH AMERICA EUROPE HYDROPOOL SERENITY GOLD SERIES HYDROPOOL SERENITY hot tubs fis 9 TEMP TEMP KEYPAD FUNCTIONS AND DISPLAY ICONS JET 1 KEY WHICH TEMPERATURE UP CONTROLS PUMP 1 KEY LIGHT KEY WHICH CONTROLS THE NG TEMPERATURE LIGHTING 18 HYDROPOOL HYDROPOOL SERENITY SERIES CONTROL SYSTEMS NORTH AMERICA EUROPE HYDROPOOL SERENITY GOLD SERIES PROGRAMMING THE FILTER PURGE CYCLES The filter cycle menu consists of the fol lowing parameter the start time FS the duration Fd and the frequency FF NOTE A filter cycle consists of starting all the pumps and blower if equipped in high speed for 1 minute purge step then the pump associ
38. of the skimmer opening CHECKING e Although your hot tub was thoroughly water tested in the factory some loosening of fittings can occur during ship ping Before any decking tiling or carpeting is completed around the installation fill and operate your hot tub to test for leaks this ensures easy access and inexpensive cor rection Check all union connections and plumbing for minor leaks In the event of a leak ensure all union con nections and pump plugs are tight and all o rings gaskets are in place STARTING Before applying voltage to power up your hot tub it is very important that you understand the sequence of events that occur when the system is activated in order that the pump can be primed efficiently and damage to the system can be avoided Turn the main power on at your electrical panel Follow the control instructions for your particular model hot tub to put the pump into low speed see section HY DROPOOL CONTROL SYSTEMS PUMP PRIMING RELEASING AN AIR LOCK On some systems a message will appear on the display indicating that the system is in PUMP PRIMING MODE RUN PMPS PURG AIR This mode will last for 4 minutes before automatically entering the normal opera tion mode See complete details for your spa in section HYDROPOOL CONTROL SYSTEMS Definition Priming a pump is a term used to describe the process in which air trapped in the plumbing and pump wet end referred to as an air lock i
39. onds to circulate the anti freeze Unthread and disconnect all unions in the support equip ment area Remove lowest winter drain plug on pump face plate Repeat for all pumps where applicable Cover exposed plumbing connections with plastic bags and duct tape Where practical disconnect hot tub support equipment and store in a dry heated area Install the safety hardcover and cover the entire hot tub with a tarp to prevent premature weathering of the cabinet and the safety hard cover Remove snow build up regularly to prevent damage to the safety hard cover e It is assumed that your HYDROPOOL hot tub has been properly installed on a reinforced concrete pad to elimi nate lifting of the hot tub due to hydrostatic ground water pressure If you are not 100 confident that your hot tub is properly winterized please consult your authorized HYDROPOOL Hot Tub Retailer Caution recommends that an authorized Hydropool Retailer winterize your hot tub in the initial year Damage as a result of freezing is not covered by the warranty 38 HYDROPOOL GENERAL TROUBLESHOOTING WHAT TO DO IN THE EVENT OF POWER FLUCTUATIONS The power supply into your home is for the most part fairly consistent However when local power demand is high there is a tendency for the voltage entering your home to drop sometimes significantly or fluctuate This condition is referred to as a brown out Although safe guar
40. ons may occur a level patio stone or pre formed paver type base may be sufficient if there is no abutting deck s that could be dam aged during potential seasonal movement of the ground The potential drawback to this type of base is that splash water could eventually de stabilize the ground under the base with the resultant shift of the support base causing damage to the hot tub structure For best results we recommend the installation of a level concrete pad Dig out and level the ground 20 30 cm 8 12 in below your desired base level Install 10 15 cm 4 6 in of crushed stone Next install 10 15 cm 4 6 in of poured concrete Level the concrete and apply a broom type finish We recommend that the pad be made 15 cm 6 in larger than the hot tub on three sides and 1 m 3 ft larger on the side where the access steps and or planters will be installed Hot tub swimspa must be installed on a level pad In regions where freeze thaw occurs or where there will be custom decking abutting the hot tub we recommend the instal lation of sono tubes beneath the pad to prevent shifting IN GROUND amp PARTIAL IN GROUND INSTALLATIONS For units being installed fully or partially in the ground the type of support will again vary based on whether or not the tub is being installed in an area with freeze thaw conditions Hydro pool does not recommend back filling full in ground or partial in ground installations
41. optional Deluxe LED and Garden FX light Hydropool s optional two tier step makes entering and ing includes 4 interior lights and 2 exterior cabinet exiting your hot tub safe and easy These steps are lights allowing you to enter and exit your hot tub safely available in Clear Cedar or in various Everlast finishes and easily while providing you premium mood accent lighting while enjoying your therapeutic massage OPTIONAL STARFALL PACKAGE Hydropool s optional Starfall Package offers you strategically placed lighting that illuminates the top lip area of your spa with the added benefit of two waterfalls They are brilliantly colored and sequence through a range of colors when turned on or can be locked onto one preferred color 14 HYDROPOOL spas serenity FILLING CHECKING AND STARTING YOUR HOT TUB GATE VALVE UNIONS PROPER WATER LEVEL AT SKIMMER OPENING 15 FILLING e When adding water for the first time the hot tub should be filled through the skimmer opening helps to prevent air locks using a standard garden hose turning the tap on slowly to prevent damage to the surface by a jerking hose connection Ensure the handles on the intake and return gate valves are pulled up and stem locks are in place Ensure the drain hose bib is closed Ensure that all jets are open See section JET amp FEATURE OPERATION Fill the hot tub to the recommended level approximately 4 inches above the top
42. order to maintain the translucent finish and to enhance the wood grain beauty staining must be performed on a regular basis These protective finishes stabilize the wood grain and build a durable breathable water repellent barrier between the wood surface and the elements These products are available from your local building supply center 37 HYDR OPOOL WINTERIZING YOUR HYDROPOOL HOT TUB In the event that you do not wish to use your hot tub year round it is very important that you properly winterize to pro tect against damage from freezing Your HYDROPOOL re tailer can perform this service for a nominal fee If you choose to winterize your hot tub yourself please follow the directions outlined below Drain the hot tub entirely see section DRAINING YOUR HOT TUB e Remove and clean the cartridge filter element see section CARTRIDGE FILTER Using a wet dry utility vacuum remove remaining water from the jet openings filter cartridge housing and footwell e Either pour or use a turkey baster where necessary to add potable biodegradable RV antifreeze to areas such as pump wet end jet channels filter housing blower chan nels DO NOT USE AUTOMOTIVE ANTIFREEZE Important mixing potable biodegradable RV antifreeze with water significantly reduces its ability to protect against freezing Therefore it is very important ALL water is re moved from the hot tub plumbing before adding Turn pump on for only a few sec
43. ors not smaller than No 6 AWG NORTH AMERICA Special Edition EUROPE WIRE SIZE NORTH AMERICA The minimum wire size for systems that require a 40A GFCI is 8 3 c w ground also referred to as 8 gauge 4 conductor The minimum wire size for systems that require a 50A GFCI is 8 3 c w ground also referred to as 8 gauge 4 conductor EUROPE Standards for amperage breakers may vary from country to country in the CE controlled area Please consult your local installer for advice on breaker level and wire specifications Some examples are below Breaker of 13A wire must be 1 5 mm2 Breaker of 16A wire must be 2 5 mm2 Breaker of 20A wire must be 4 0 mm2 Breaker of 32A wire must be 6 0 mm2 NOTE Please consult your applicable electrical codes related to the size of conductors as they may vary from what is stated above Take into consideration the length of cable as well and increase as required 10 HYDROPOOL spas serenity NORTH AMERICA GFCI INSTALLATION Installation of the GFCI Circuit Breaker including ampere sizing and selection of conductor size and type must be performed by a qualified electrician in accordance with the National Electrical Code or the Canadian Electrical Code and all Federal State Provincial and local codes and regula tions in effect at the time of installation Hydropool highly recommends the use of a new Siemens GFCI breaker for all of its products Other GFCI s and ol
44. ours be fore you prepare the installation of the surrounding finish deck around your hot tub Even though all units are tested in our plant some transport site handling damage can occur and we suggest you make sure the tub is perfectly waterproof before finalizing your installation EAI WOOD OR CONCRETE ORIGINAL COMPACTED EARTH FACTORY INSTALLED PLUMBING POURED 4 SLAB m CONCRETE FOOTINGS NS e e HYDROPOOL spas serenity EQUIPMENT ACCESSIBILITY AND PROTECTION The equipment must be located in an area where it will remain serviceable dry and will not be exposed to rain snow or ground water UNLOADING HANDLING YOUR HOT TUB All Hydropool hot tubs are shipped with a protective combination layer of foam wrap cardboard and plastic film Each hot tub is factory strapped onto a wood skid If your hot tub is to be delivered by your local dealer it will generally arrive on a flat bed truck or low profile trailer Most dealers are equipped with the necessary equipment to maneuver the hot tub from the truck to the dolly or cart that will be used to move your hot tub to the installation location Should your hot tub arrive in a common closed box trailer it may be necessary to arrange with a local towing company for a tilt and load tow truck with a pulley winch system to pull the skid from the larger trailer to the lower profile tow truck flat bed The hot tub can be gently slid off the low profile tr
45. right side of the cabinet 3 Remove Drain Valve Safety Cap Remove the safety drain cap and store for use when refilling your spa Attach a standard garden hose to the drain valve 4 Attach Hose amp Drain With the garden hose attached rotate the end of the drain counterclockwise until it stops turning Pull the drain to wards you and it will begin to drain To stop draining the tub simply reverse the process by pushing the drain in and rotating it clockwise until it will not turn anymore Make sure you do not force the drain in so that it is properly aligned W LU 36 CLEANING THE ACRYLIC SURFACE The acrylic surface can be cleaned and polished using a soft cloth and acrylic cleaner available at your Hydropool Retailer Important Do not use detergents the re maining residues will adversely affect water chemistry making it difficult to maintain proper water balance e Do Not use abrasive cleaners damage to the acrylic surface will occur SAFETY HARD COVER When a hot tub is uncovered over 90 of heat is lost from the water surface This evaporation also affects the chemical bal ance and could create humidity problems indoors HYDRO POOL Safety Hard Covers are engineered for maximum ther mal efficiency and appearance They are hinged in the middle for easier handling and the zip fastener allows the tapered foam inserts to be changed if damaged The skirt of the safety hard cover overlaps the lip of the hot tub
46. rmine whether water is soft too little calcium or hard too much calcium 13 CALCIUM BOOSTER increases the calcium level 14 TOTAL DISSOLVED SOLIDS TDS a measure of the total amount of dissolved matter in the water calcium carbonates bicar bonates magnesium metallic compounds etc 15 SEQUESTERANTS STAIN AND SCALE CONTROLLERS keeps dissolved metals and minerals in the water from attacking the hot tub shell and support equipment components 16 DEFOAMER removes foam build up from the water surface At best this is a temporary remedy as excessive foam is merely a symptom of improper water balance typically high organic residue and or high pH 17 CARTRIDGE FILTER CLEANER degreases and cleans cartridge filters 18 OZONATOR generates Ozone a gaseous molecule composed of 3 atoms of oxygen and is injected into the hot tub water for the oxidation of water contaminants 19 TEST KIT used to monitor specific chemical residual or demands in the water May be in the form of litmus strips or liquid drops 20 PPM abbreviation for parts per million the unit of measurement used in chemical testing which indicates the parts by weight in relation to one million parts by weight of water Essentially identical to the term mg L milligrams per liter WATER BALANCE SUMMARY FOR YOUR HOT TUB SANITIZER ppm Chlorine Bromine CHEMICAL PH U A T 7 8 Total Alkalinity TA 180 Calcium Hardness 200 400 500 1000
47. s released allowing the pump to move water efficiently through the plumbing system and to the jets HYDROPOOL spas serenity O RING GASKET AT UNION CONNECTIONS a AA THROUGH THE PUMP UNION 16 The water should start circulating immediately If the motor works but if you do not notice water circulation within the first 15 seconds the pump may require priming due to trapped air referred to as an air lock If the pumps have not self primed after 2 minutes and water is not flowing from the jets DO NOT allow the pumps to continue to run Turn power off at the main house panel or GFCI and try releasing the air by loosening the union on the discharge side of the pump s while the motor is not running Turn the power back on If the pumps do not prime after 15 seconds sometimes momentarily turning the pump s off and on will help the system to prime note do not do this more than 5 times Repeat if necessary Important Under NO circumstances should the pump s be allowed to operate without priming beyond 5 minutes as this may not only cause unwarrantable damage to the pump it may also cause the control system to go into an overheat condition Turn the hydrotherapy pump s onto high speed and re check for leaks The control system will automatically return the pump to low speed after 15 minutes Adjust the hot tub heat control at the topside panel to the desired water temperat
48. se connection is recommended for minimizes the chance of slipping or falling 4 If you do not have a factory installed insulated cabinet it is assumed that you are building your own custom cabinet tiling or decking filling and topping up the hot tub Please consider the following a Your HYDROPOOL hot tub is self supporting on its base The cabinet should be decorative only not for support Never suspend the hot tub from the deck or cabinet b Where the hot tub is not equipped with a factory installed cabinet it is the installers responsibility to ensure all electrical equipment is completely weather protected and meets all of the regulatory requirements The hot tub equipment and all electrical plugs outlets and lights within 1 5m 5ft of the hot tub must be G F C I protected Con sult your electrician or local electrical au thority for further details Access to the hot tub must always be secured Outdoors in accordance with local property by laws and or via an approved fence with a self closing gate and a safety hardcover Indoors by a lockable door and a safety hardcover SPECIAL CONSIDERATIONS INDOOR INSTALLATIONS It is beneficial to have the hot tub room located near wash room and shower facilities The hot tub room should have a floor drain to handle splash water a window outside exhaust fan or humidistat controlled ex haust fan for ventilation and a humidifier Consider plumbing
49. ss this pad a second time to increase or decrease the set temperature To change the direction of the temperature settings ie lower vs raise the temperature allow the display to revert back to the current water temperature then press the pad again TEMPERATURE RANGES High Range can be set between 27 C 80 F and 40 C 104 F in 1 increments Low Range can be set between 10 C 50 F and 37 C 99 F in 1 increments HEATER FUNCTION For Europe the heater operates with pump low speed only and turns off when ever pump high speed or blower is acti vated For North American models the heater is on at all times provided there is a demand for heat HYDROPOOL spas serenity HYDROPOOL SERENITY SERIES CONTROL SYSTEMS NORTH AMERICA EUROPE HYDROPOOL SERENITY PLATINUM SERIES HYDROPOOL SERENITY JET JET2 ILLUM TEMP KEYPAD FUNCTIONS JET 1 KEY WHICH CONTROLS PUMP 1 TEMP KEY WHICH CONTROLS THE TEMPERATURE AND SCROLLS THROUGH THE MENUS JET 2 KEY WHICH CONTROLS PUMP 2 ILLUM KEY WHICH CONTROLS THE LIGHTING AND ACTIVATES THE LOW LEVEL PROGRAMMING INVERT KEY WHICH TOGGLES THE DISPLAY SO THAT IT CAN BE VIEWED FROM INSIDE THE HOT TUB TEMP KEY WHICH CONTROLS THE TEMPERATURE AND SCROLLS THROUGH THE MENUS 22 36 HYDROPOOL spas serenity PUMP JETS FUNCTION Press this pad to activate pump 1 and for F1 twice for F2 to set the pump 2 if equipped 151 press turns on
50. t show a current temperature until you start with as long a filter cycle as possible and over the heater pump has been running for a minute or two time if you wish you can reduce your filter cycles de pending on your usage chemical program and overall PROGRAMMING MODE FUNCTION water quality Press TEMP At the start of each filter cycle Pump 2 if there is one will run briefly to purge its plumbing and maintain good water Press LIGHT repeatedly until MODE appears quality The factory default is 4 hours per filter cycle In MODE TEMP button toggles between SET PROGRAMMING FILTER CYCLES READY and SET REST To change the factory default filter cycle settings Choose SET READY or SET REST then press LIGHT to set and exit At the main screen begin by pressing TEMP SETTING THE CLOCK Press LIGHT repeatedly until FLTR appears Press TEMP to advance to the beginning of the At the main screen begin by pressing TEMP time setting process for filtration F1 or F2 Press LIGHT repeatedly until TIME appears TEMP advances to the first screen to change the L Press TEMP at TIME HRS begin to flash The hour will flash Press TEMP to change the hour Press keys change hours 1 a Press LIGHT to advance to minutes Press LIGHT minutes begin to flash Press TEMP to change the minutes KEYS ooa minutes 2 Press LIGHT to exit 23 HYDR OPOOL as serenity HOLD MODE STANDBY
51. t their favourite time to use a hot tub is in the cooler fall and winter months while others praise the enjoyment of using their hot tub in the warmer spring and summer months INDOOR LOCATIONS If members of your family are not cold weather enthusiasts or if your backyard or patio area is not suitable for a hot tub in stallation then an indoor location for your hot tub may be your best or only choice You may wish to create an exercise spa area in your home or install your hot tub in a glass solarium or four season room adjoining your home Indoor installations not only add a unique look and appeal to your home they provide the privacy and controlled climate to ensure that use and enjoyment of your hot tub is maximized If you should choose an indoor location you will find further information as outlined in the section SPECIAL CONSIDERATIONS FOR INDOOR INSTALLATIONS OUTDOOR LOCATIONS For a variety of reasons outdoor locations are a far more popular choice Some of the reasons include Limited indoor space Delivery complications due to door openings stairwells etc Limited budget indoor installations usually also involve interior home renovations Desire for an outdoor entertainment center Hot tub is being installed adjacent to an existing or planned swimming pool Concerns over splashing water inside the home For those who choose an outdoor location hot tub operating temperatures can be adjusted to match the seaso
52. this pad to activate the pump 1st press low speed icon rotates slow 2nd press high speed icon rotates fast 3rd press turns off PUMP AUTOMATIC TIME OUT High speed 15 minutes Low speed 30 minutes LIGHT FUNCTION Press this pad to activate the light 1st press turns of 2nd press turns off LIGHT AUTOMATIC TIME OUT Time out 60 minutes ae HYDROPOOL HYDROPOOL SERENITY SERIES CONTROL SYSTEMS NORTH AMERICA EUROPE HYDROPOOL SERENITY PLATINUM SERIES INITIAL START UP Before applying voltage to power up your hot tub it is very important that you understand the sequence of events that occur when the system is activated in order that the pump can be primed efficiently and damage to the system can be avoided At initial power up this display will appear and the system will show 4 sets of numbers in succession as follows M100 _200 V6 and 240V These numbers represent the current software revision and the system input voltage After the initial software indicators are shown the display will show RUN PMPS PURG AIR This display is indicating that the system is in PUMP PRIMING MODE This mode will last for 4 minutes before automatically exiting and entering the nor mal operation mode You can also manually exit PUMP PRIMING MODE by pressing any TEMP button While in this mode the heater circuit is disabled to allow the priming process to be completed without the possibility of ener
53. ure Adjust water balance pH TA calcium hardness to recom mended levels and add sanitizer once the water temperature reaches 20 C 68 F See section HOT TUB WATER BAL ANCE Keep insulated safety hard cover on the hot tub and the air controls closed during the entire heat up process HYDROPOOL spas serenity HYDROPOOL SERENITY SERIES CONTROL SYSTEMS NORTH AMERICA EUROPE HYDROPOOL SERENITY GOLD SERIES HYDROPOOL SERENITY hot tubs INITIAL START UP Before applying voltage to power up your hot tub it is very important that you understand the se quence of events that occur when the system is activated in order that the pump s can be primed efficiently and damage to the system can be avoided PROGRAM MENU The program menu is accessible by holding down the Light Key for 5 seconds In the Program Menu the following parameters can be set clock filter or purge cycles economy mode and temperature units While in the program menu use the Up and Down keys to adjust the parameters and the Light key to jump to the next parameter The changes will be saved after the confirmation of the last pa rameter only If there is no action taken for 10 sec onds the system will exit the program menu with out saving any changes SETTING THE CLOCK TIME Enter the program menu by holding down the Light Key for 5 seconds The display will show the current clock setting with the hour flashing Use the arrow keys t
54. ure and other programmed settings cannot be adjusted Press TEMP Press LIGHT repeatedly until LOCK appears Press TEMP Press LIGHT to toggle between TEMP and PANL Press TEMP to toggle ON or OFF Press LIGHT to exit UNLOCK ALLOWING PANEL OPERATION This unlock sequence may be used from any screen that may be displayed on a restricted panel Press TEMP LOCK will appear on the display Press and hold TEMP while pressing LIGHT twice UNLK will appear on screen and then will exit the menu INVERT Pressing this key will toggle the display so that it is readily visible from inside the spa when you are using it W Q PURGE CLEAN UP CYCLES When a pump or blower is turned on by a button press a clean up cycle begins 30 minutes after the pump or blower is turned off or times out The pump and ozone generator will run for 20 minutes or more depending on the system OPTIONAL OZONATOR The ozonator operates during FILTER CYCLES only when Pump 1 is on low speed FREEZE PROTECTION If the temperature sensor detects a drop to 4 C 39 F within the heater chamber the system automatically activates the pump to provide freeze protection The pump will operate until the temperature reaches approximately 5 C 41 F before re turning to normal system mode HYDROPOOL TOPSIDE PANEL DISPLAY MESSAGES OHH HTR TEMP LMT OH HL solid or flashing Overheat Spa has shut down One of the sensors has de tected 48
55. utes the current water temperature will be displayed Temperature is not current as the pump may have been off for several hours in between filter cycles To view the current spa water temperature either switch to Ready mode or turn on the pump for at least 2 minutes HOLD Stops the control system from operating automatically to al low filter cartridge removal READY System is operating in READY mode See section Hydro pool Serenity Control Systems for complete details REST System is operating in REST mode See section Hydropool Serenity Control Systems for complete details COOL If spa water temperature is more than 7 C 20 F cooler than the set temperature the system will automatically activate the heater to provide freeze protection This is a normal function no corrective action is necessary OPTIONAL VARIABLE AIR THERAPY SYSTEM CONTROL FUNCTIONS Press Blower button on main control to activate system 1 ON OFF Press 1 The Blower starts at maximum Speed LED ON Press 2 The blower stops LED OFF 2 TO CONTROL SPEED Press 1 and hold Speed goes up or down LED ON when pressing Release pressure at the desired speed 3 TO CONTROL PULSATION Press 1 Slow Pulsation Cycle LED ON Press 2 Quick Pulsation Cycle LED Flashes Press 3 Pulsation Cycle OFF LED OFF 26 HYDROPOOL spas serenity JET AND FEATURE OPERATION Ww BVK Ozone Jet Cluster Storm Pulsator Jet
56. utton BAND gt Use the gt portion to Play Pause the USB stick function RADIO OPERATION Press BAND button to access FM and AM Use the up and down arrow buttons to tune up and down Long press each button to access manual seek mode allowing you to go up or down the frequency scale one odd digit at a time 29 HYDROPOOL OPTIONAL SERENITY SOUND AUDIO AND DOCKING STATION continued USB OPERATION MODE note USB slot for USB sticks only For play of other brands of media please use the auxiliary input Insert a USB stick unto the USB slot Songs must be in mp3 or wma format Press the up or down arrows for track up down respectively Press gt button to pause the current track press gt again to resume the track A long press of the up or down arrows will reverse and fast forward the current track respectively Once you exit the spa always remove the USB stick from the USB port so as to prevent damage to the stick MOO OW gt AUXILIARY INPUT MODE A Press the MODE button until AUX appears on the LCD screen B use of auxiliary mode allows you to play the portable music device though the headphone jack In order to accomplish this an auxiliary adaptor must be used BASS TREBLE BALANCE FADER LOUD EQUALIZER AREA TUNING A To adjust bass treble balance and fader long press the MODE button until the BAS feature appears If you want to change the bass then use the VOL or VOL button
57. wn in the filter maple leaves especially Generally using defoamer to break up the contaminants then a clarifier To help filter them away followed by thor oughly cleaning your filter will clear up the problem It may however be necessary to drain and refill your spa if the foaming is quite excessive Low Calcium Hardness Test calcium hardness and if necessary increase with calciumchloride Corrosion Etching Presence of metals in water iron copper Test total alkalinity levels and if necessary etc increase with sodium bicarbonate Discoloured Water Presence of metals in water iron copper Treat with chelating or sequestering agent Clear v turbid water etc Unstable pH Low Total Alkalinity levels Test total alkalinity levels and if necessary increase with sodium bicarbonate pH resistant to changing High Total Alkalinity levels Test total alkalinity levels and if necessary decrease with sodium bisulfate or muriatic acid Contact your local Hydropool retailer for specific product recommendation HYDROPOOL spas serenity ROUTINE HOT TUB MAINTENANCE REVIEW CHEMICAL HANDLING SAFETY HINTS DAILY 1 Test water and if necessary add shock 2 Ensure proper water level is maintained WEEKLY 1 Test pH and Alkalinity Adjust accordingly 2 Top up chemical dispenser 3 Add sequesterant stain and scale controller 4 Remove and spray cartridge filter with garden hose and re install see se
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