PREMIER USER GUIDE – Supplemental Guide to - Wireless
Contents
1. Premier and AT amp T 3G MicroCell User Guide 2009 2010 AT amp T Intellectual Property All rights reserved AT amp T AT amp T logo and all other marks contained herein are trademarks of AT amp T Intellectual Property and or AT amp T affiliated companies Table of Contents What is AT amp T MicroCell What You Need To Know Checking Service Availability Ordering the AT amp T 3G MicroCell Device from Premier Activating Your AT amp T 3G MicroCell for customers with existing access to Premier Activating Your AT amp T 3G MicroCell for customers without access to Premier Resources amp Support 2009 2010 AT amp T Intellectual Property All rights reserved AT amp T AT amp T logo and all other marks contained herein are trademarks of AT amp T Intellectual Property and or AT amp T affiliated companies What is AT amp T MicroCell AT amp T MicroCell gives you improved in office cellular coverage for simultaneous voice and data usage within 5 000 square feet It connects to your existing broadband Internet service and supports up to four simultaneous voice and data users using AT amp T 3G or 4G devices What You Need To Know Setting up your AT amp T MicroCell is a multi step process 1 Check service availability 2 Order the device 3 Set up your device 4 Activate your account online 5 Review your account and update your approved user list AT amp T2. If the email does not arrive within 5 minutes check the spam inbox for a message from premier premier wireless att mail com 2009 2010 AT amp T Intellectual Property All rights reserved PAGE 12 AT amp T AT amp T logo and all other marks contained herein are trademarks of AT amp T Intellectual Property and or AT amp T affiliated companies Part 3 Activating Your Account Online Step 1 In the Returning Users section enter your username and password and then click Login Step 2 On the Email Address Verification page click Continue Step 3 On the Set Up and Manage Your AT amp T 3G MicroCell Account page click Get Started from the AT amp T 3G MicroCell tile Step 4 From the AT amp T 3G MicroCell page click Next Step 5 Read the AT amp T 3G MicroCell Terms amp Conditions and click Accept Step 6 Read the End User Licensing Agreement Open Source Information and click Accept Step 7 Enter the serial number which is on the underside of the MicroCell Note The device serial number has 16 alpha numeric characters and one dash Example FFAA11 123456789C 2009 2010 AT amp T Intellectual Property All rights reserved PAGE 13 AT amp T AT amp T logo and all other marks contained herein are trademarks of AT amp T Intellectual Property and or AT amp T affiliated companies Step 8 Click Next Step 9 Enter the service address of your MicroCell and click Next Note Do not enter a P O Box Step 10 Ad
3. the Accounts tile select the billing account that you want the MicroCell to be assigned to Step 3 From the Account Details tile click Add a wireless number to this billing account Step 4 Select Buy new service new phone number with phone device Step 5 Enter your zip code Step 6 Add any 3G or 4G device to your cart Step T Locate the AT amp T 3G MicroCell accessory select a quantity of one and then click Add to Cart Note The MicroCell device displays as an accessory only for 3G and 4G devices 2009 2010 AT amp T Intellectual Property All rights reserved AT amp T AT amp T logo and all other marks contained herein are trademarks of AT amp T Intellectual Property and or AT amp T affiliated companies Step 8 Add a voice or data rate plan to cart Step 9 Add the MicroCell Unlimited Calling feature optional AT amp T 3G MicroCell Unlimited Calling With the optional AT amp T Unlimited MicroCell Calling feature on your individual plan you will enjoy unlimited anytime calling from an AT amp T 3G MicroCell TM to anyone in the U S AT amp T 3G MicroCell Unlimited Calling Options Monthly Cost Select Q MicroCell Unlimited Calling 19 99 oO None default Part 2 Completing the Order Step 1 Review your selections and then click Checkout Step 2 Enter your contact billing and payment information and then click Continue Step 3 Select the terms and conditions agreement and then click
4. 3G MicroCell is available as an accessory purchase in Premier AT amp T customers with Premier access have a different online account activation process than AT amp T customers without Premier access You need your AT amp T MicroCell device serial number to complete your online account activation AT amp T MicroCell is also called Femtocell by the manufacturer 2009 2010 AT amp T Intellectual Property All rights reserved AT amp T AT amp T logo and all other marks contained herein are trademarks of AT amp T Intellectual Property and or AT amp T affiliated companies Checking Service Availability AT amp T MicroCell is currently available for purchase and use only in select markets Check service availability before ordering your device Follow these steps to check service availability in your area step 1 Go to the AT amp T 3G MicroCell page at http www att com 3GMicroCell Step 2 Click Availability AT amp T 3G MicroCell Home Learn More Availability Help pou pauses Step 3 Enter your 5 digit zip code Step 4 Click Submit 2009 2010 AT amp T Intellectual Property All rights reserved AT amp T AT amp T logo and all other marks contained herein are trademarks of AT amp T Intellectual Property and or AT amp T affiliated companies Ordering the AT amp T 3G MicroCell Device from Premier AT amp T 3G MicroCell is ordered as an accessory p
5. Complete Order 2009 2010 AT amp T Intellectual Property All rights reserved AT amp T AT amp T logo and all other marks contained herein are trademarks of AT amp T Intellectual Property and or AT amp T affiliated companies K Existing Premier customers can activate their AT amp T 3G MicroCell account within their Premier site Note If you don t have a Premier account go to the section in this document titled Activating Your AT amp T 3G MicroCell for customers without access to Premier Part 1 Set up your 3G MicroCell Refer to Step 1 and Step 2 in the AT amp T 3G MicroCell Quick Start Guide Part 2 Locating the AT amp T 3G MicroCell Tile in Premier Step 1 Log in to your Premier site https www wireless att com business Note Skip to Step 4 if you are a Corporate Responsbility User Step 2 From the Accounts tile select the wireless number that will use the MicroCell Step 3 From the Account Details tile click View account information Step 4 Scroll to the bottom of the page and then click Get Started from the AT amp T 3G MicroCell tile Part 3 Activating Your Account Online Step 1 From the AT amp T 3G MicroCell page Click Next Step 2 Read the AT amp T 3G MicroCell Terms amp Conditions and then click Accept Step 3 Read the End User Licensing Agreement Open Source Information and then click Accept Step 4 Enter the serial number which is on the underside o
6. amp T 3G MicroCell Technical Support 1 800 331 0500 2009 2010 AT amp T Intellectual Property All rights reserved AT amp T AT amp T logo and all other marks contained herein are trademarks of AT amp T Intellectual Property and or AT amp T affiliated companies PAGE 15
7. d or remove wireless numbers of your MicroCell users Step 11 Review the device setup information and then click Submit This completes the online activation process Please allow up to 90 minutes for your MicroCell to fully activate You ll receive a text message and email notification when your MicroCell is ready to make calls Once your MicroCell is fully activated you can return to the AT amp T 3G MicroCell Business User Site https www wireless att com businesscare registration 3G_MicroCelljsp log in from the Returning Users section and then access your MicroCell account to update your list of users 2009 2010 AT amp T Intellectual Property All rights reserved PAGE 14 AT amp T AT amp T logo and all other marks contained herein are trademarks of AT amp T Intellectual Property and or AT amp T affiliated companies Resources and Support AT amp T 3G MicroCell FAQs for Business http www wireless att com businesscenter solutions network 3g microcell faq jsp AT amp T 3G MicroCell for Business Getting Started Guide User Manual and more http www wireless att com businesscenter solutions network 3g microcell index jsp AT amp T 3G MicroCell Page http www att com 3GMicroCell AT amp T 3G MicroCell Business User Site for customers without access to Premier https www wireless att com businesscare registration 3G_MicroCell jsp Premier Login https www wireless att com business AT
8. f the device Note The device serial number has 16 alphanumeric characters and one dash Example FFAA11 123456789C Step 5 Click Next Step 6 Enter the service address of your MicroCell and then click Next Note Do not enter a P O Box 2009 2010 AT amp T Intellectual Property All rights reserved AT amp T AT amp T logo and all other marks contained herein are trademarks of AT amp T Intellectual Property and or AT amp T affiliated companies Step 7 From the Approved User List section add and remove wireless numbers allowed to use your MicroCell Step 8 Review the device setup information and click Submit This completes the online activation process Please allow up to 90 minutes for your MicroCell to fully activate You ll receive a text message and email notification when your 3G MicroCell is ready to make calls Once your MicroCell is fully activated you can return to Premier to access the AT amp T 3G Microcell site to access your account and update your list of users 2009 2010 AT amp T Intellectual Property All rights reserved PAGE 10 AT amp T AT amp T logo and all other marks contained herein are trademarks of AT amp T Intellectual Property and or AT amp T affiliated companies If you don t already have access to Premier follow this process to get a login to the AT amp T 3G MicroCell site and activate your account Part 1 Set up your 3G MicroCell Refer to Step 1 and Step 2 in the AT am
9. p T 3G MicroCell Quick Start Guide Part 2 Registering for Online Access Step 1 Go to the AT amp T 3G MicroCell page at http www att com 3GMicroCell Step 2 From the 3G MicroCell for Business tile click Activate Now Step 3 From the First Time Users section enter the wireless number that will use the MicroCell and then click Continue Within 15 minutes the wireless number that the will use the MicroCell will receive a text message SMS with a PIN number AT amp T 3G MicroCell ey A d Click Login to i x Continue Username Password C Remember my username Note If your device does not support SMS contact AT amp T 3G MicroCell Technical Support at 1 800 331 0500 to continue with your account activation Step 4 Enter the PIN and click Continue Note The PIN is case sensitive The registration site will lock you out for 24 hours if you enter the PIN incorrectly three times Step 5 Create your account login information enter your email address enter your postal address and then click Continue Note You will need to access the email address you provide here to successfully complete the activation process Step 6 Read the terms and conditions and click Accept Step 7 On the Registration Successful Page click OK Step 8 Access your email account open the email titled AT amp T 3G MicroCell Your Login Registration is Complete and click Login Note
10. urchase in Premier You can order the MicroCell device as an accessory only order or part of a new Phone Device order Part 1 A Adding the MicroCell Device Accessory Only Step 1 Log in to your Premier site https www wireless att com business Note If you are a Corporate Responsbility User CRU skip to Step 3 Step 2 From the Accounts tile select the wireless number that you want the MicroCell to be associated with Step 3 From the Account Details tile click Shop Accessories Step 4 To display the MicroCell accessory you need to make selections for a phone manufacturer and 3G e g Apple iPhone 4 or 4G e g Motorola Atrix 4G model Step 5 Locate the AT amp T 3G Microcell accessory select a quantity of one and then click Add to Cart 2009 2010 AT amp T Intellectual Property All rights reserved AT amp T AT amp T logo and all other marks contained herein are trademarks of AT amp T Intellectual Property and or AT amp T affiliated companies AT amp T 3G Microcell T Validate the location where 3G MicroCell would be stationed and activated Your Price 199 99 ADDITIONAL DISCOUNTS A 100 promotional rebate is available for a limited t Select Quantity Part 1 B Adding the 3G MicroCell Device with a New Phone Device Step 1 Log in to your Premier home page https www wireless att com business Note If you are a Corporate Responsbility User skip to Step 4 Step 2 From
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