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The Wireless LAN and HP iPAQ Handheld Devices

1. Updates are released in one of two download types RAM or Execute in Place XIP XIP updates are permanent updates in the ROM ROM updates are language specific but might not be intended for all customers If a ROM update contains information that is not critical to the user then the user may download it at a later date or not at all Use one of the following methods to determine the most recent ROM release on an HP iPAQ handheld device e Perform a soft reset on the device The ROM version appears on the bottom right hand corner of the screen e On the Start menu tap Start gt Settings gt System tab Tap the Asset Viewer icon and then tap the sign next to Version The ROM revision and revision date appear along with operating system information rx3000 series This section includes the following topics e Turning on and off the WLAN e Connecting to a network e Manually entering new network settings e Working with HP supported wireless authentication protocols e Searching for networks to access e Managing wireless networks e Network settings e VPN server connections Turning on and off the WLAN Perform the following steps to turn on or off the WLAN on the rx3000 1 From the Today screen tap the wireless icon t and then tap the Wi Fi button When Wi Fi is on the wireless LED on the top left corner of your HP iPAQ turns blue and the Wi Fi button turns amber Once you connect to a wireless network the W
2. 4 Review the list of networks and then tap your network name if it is present If one or more networks are present the Network Indicator icon appears in the Navigation bar Note If your network name is not listed you need to add it to the preferred network lists If Wi Fi is turned on tap the Settings button then tap Add New from the Configure Wireless Networks list Enter your network name then choose to connect to Work or Internet Note To use iPAQ Mobile Media you must select Work to use the wireless network For more information about the iPAQ Mobile Media features refer to the Special Features Guide 5 If network authentication or data encryption is required then follow the instructions in the following section Working with HP supported wireless authentication protocols If network authentication or data encryption is not required then tap OK repeatedly until you return to the Today screen Working with HP supported wireless authentication protocols Instructions for configuring an HP iPAQ with a high security authentication protocol vary between product series and the selected protocol Other affecting issues are ROM releases operating systems and protocol specific requirements to name a few The following instructions are intended as a roadmap to help you get started Actual implementation may require additional steps consultation with ISPs network administrators and implementation direction from third pa
3. l Oi B xo 8 Contact your ISP or network administrator for the proxy server name server type port type of Socks protocol used and your user name and password Be sure Wi Fi is powered on Tap the Connectivity icon in the Navigation bar and then tap Settings gt Tasks tab Under your work network tap Set up my proxy server gt Proxy Settings tab Tap the This network connects to the Internet and This network uses a proxy server to connect to the Internet checkboxes In the Proxy server box enter the proxy server name If you need to change port number or proxy server type settings tap the Advanced button and change the desired settings Tap OK twice to return to the Today screen VPN server connections Creating a VPN connection A VPN connection enables you to securely connect to servers such as a corporate network via the Internet To set up a VPN server connection l 2 w gi Contact your network administrator for your user name password domain name TCP IP settings and host name or IP address of the VPN server Tap the Connectivity icon in the Navigation bar and then tap Settings gt Tasks tab on the Connections screen Under your work network tap Add a new VPN server connection In the Name box of the Make New Connection screen enter name for the connection for example your company s name In the Host name IP box enter the VPN server name or IP address Next to VPN type tap the
4. 2 Under My ISP tap Add a new modem connection to establish a new modem connection or Manage existing connections if changes to an existing connection are desired To add a new modem connection 1 On the Make New Connection screen give the connection a name by entering the name in the Enter a name for the connection box 2 Select the desired modem in the Select a modem drop down box 3 Tap Next 4 On the My Connection screen enter the appropriate country code 1 for the U S area code and telephone number to be dialed for the connection tap Next 5 Type the desired user name and password for the connection 6 Type the domain if a domain was provided by the ISP or network administrator 7 Tap Finish To change an existing connection 1 On the Connections screen tap Manage existing connections 2 To change the connection name tap text tap Edit and type the new name 37 To delete an existing connection 1 On the Connections screen tap Manage existing connections 2 Locate the connection in the Name box and tap the name holding the stylus in place for a couple of seconds until a Delete Connect box appears Tap Delete to delete the connection To establish a WLAN connection using the modem connection just added or changed 1 On the Connections screen tap Manage existing connections 2 Locate the connection in the Name box and tap the name holding the stylus in place for a couple of seconds until the Dele
5. Following are some troubleshooting tips to try if the WLAN connection does not work e If the WLAN connection does not work with the chosen wireless network try turning off the WLAN Power Save modes e Check the access point settings ensure that the security setting allows third party or non Cisco devices to associate and authenticate on the network e If a Cisco LEAP access point is being used and the WLAN connection does not work check to make sure of the following The latest version of Vx Works operating system or IOS is installed on the access points The latest version of ACS is installed on the server 54 For more information For additional help setting up a WLAN connection problem troubleshooting and specific information about an HP iPAQ visit the HP web site at www hp com On the homepage click Support amp Troubleshooting Handheld Devices iPAQ Pocket PCs and select the appropriate series select the appropriate model and then click using the wireless LAN 2005 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Itanium is a trademark or register
6. tap the Advanced button Advanced settings should be changed only if one of the following situations exists e The server to which the connection is made does not use dynamically assigned IP addresses so the TCP IP settings must be entered e The DNS or WINS settings on the server must be changed 13 Tap Finish Starting a VPN connection If an HP iPAQ Pocket PC h5400 series handheld device is connected to the ISP or private network during synchronization then the proper settings from the host computer will be downloaded If the host computer does not have the proper settings or if the settings must be changed then manual setup will be required To set up proxy server settings perform the following steps 1 Contact the ISP or network administrator to obtain the following e Proxy server name e Server type e Port e Type of Socks protocol used and the user name and password 2 Turn on the WLAN On the Today screen tap Start gt Settings gt Connections tab gt Connections icon gt Tasks tab 4 On the Connections screen under My Work Network tap Edit my proxy server and then the Proxy Settings tab 5 Tap the This network connects to the Internet and This network uses a proxy server to connect to the Internet checkboxes 6 In the Proxy server box enter the proxy server name received from the network administrator Tap OK if the port number or proxy server type settings do not require changes and skip step 7 7 f
7. Connectivity icon in the Navigation bar to turn Wi Fi on and off 1 Tap the Connectivity icon in the Navigation bar 2 When the Connectivity box displays select either Turn on Wi Fi or Turn off Wi Fi to complete the action Battery saving tip Turn Wi Fi off when you are not using it Connecting to a network Perform the following steps to connect to a WLAN network 1 If one or more networks are present the Network Indicator icon appears in the Navigation bar Tap the network you want to connect to and then tap whether the network connects to the Internet does not use proxy settings or Work uses proxy settings 2 If you are prompted for a network key enter it and tap Connect If you are not sure contact your network administrator Manually entering new network settings A wireless network can be added manually if desired To manually add a wireless network perform the following steps 1 Be sure Wi Fi is powered on 2 Tap Start gt Settings gt Connections tab gt Connections icon gt Advanced tab gt Network Card gt Wireless tab 3 Tap Add New on the Configure Wireless Networks screen 4 Tap the General tab and enter a network name SSID Note If a network was detected in step 2 then the SSID automatically populates the Network name field and cannot be changed 5 In the Connects to box select the desired location to connect to The Internet or Work 6 If an ad hoc connection is desired th
8. Figure 10 WLAN signal strength indicator 3 To make changes to the connection tap Settings 4 To exit the Connectivity box tap the Hide button Network settings Locating an IP address Perform the following steps to identify the IP address of a wireless network on an HP iPAQ Pocket PC h5500 series handheld device 1 Turn on the WLAN 2 Tap Start gt Settings gt Connections tab gt Connections icon gt Advanced tab gt Network Card 3 Tap the appropriate adapter in the Tap an adapter to modify settings box 4 When the iPAQ USB Wireless Adapter screen appears tap Use server assigned IP address The IP address displays in the IP address box Changing TCP IP settings Note Most ISPs and private networks use dynamically assigned IP addresses Unless the ISP or private network does not use dynamically assigned IP addresses the TCP IP settings require no change If unsure whether the TCP IP settings use dynamically assigned IP addresses then contact the network administrator Perform the following steps to change the TCP IP settings on an HP iPAQ Pocket PC h5500 series handheld device 1 If the IP address subnet mask or default gateway are not known then contact the system administrator Turn on the WLAN Tap Start gt Settings gt Connections tab gt Connections icon gt Advanced tab gt Network Card On the Configure Wireless Networks screen tap the Network Adapters tab On the Configure Network Adapter
9. If in doubt about possible required authentication information then contact the system administrator 3 To use shared key authentication tap the Network Authentication Shared mode checkbox 4 If a network key is provided by the network automatically then tap the The Key is provided for me automatically checkbox Otherwise enter the network key in the Network key box 5 If IEEE 802 1x is supported by the network environment then tap the Enable network access using IEEE 802 1x checkbox and then select the appropriate authentication protocol TLS PEAP from the drop down list 802 1x provides an increased level of security If unsure whether the network environment supports the 802 1x protocol then contact the network administrator 6 Tap OK twice to exit the Configure Network Authentication window and Configure wireless networks window 7 Tap the Select Networks box to open the Network Management window Under Programs that automatically connect to the Internet should connect using tap the down arrow and select My Work Network Tap OK three times to return to the Today screen 8 Perform a soft reset of the HP iPAQ When the wireless card associates with an access point the Logon Window pop up box appears Select the appropriate keyboard and enter the user name and the password to be used Leave the domain field blank and tap the Save Password box Searching for networks to access Networks that have already been configured preferre
10. To change the connection name tap Edit and type the new name 44 To delete an existing connection 4 Tap the Connectivity icon gt Settings gt Tasks tab 2 On the Connections screen tap Manage existing connections 3 Locate the connection in the Name box and tap and hold the stylus in place for a few seconds until the Delete Connect box appears 4 Tap Delete to delete the connection To establish a WLAN connection using the modem connection just added or changed 1 Tap the Connectivity icon gt Settings gt Tasks tab 2 On the Connections screen tap Manage existing connections 3 Locate the connection in the Name box and tap and hold the stylus in place for a few seconds until the Delete Connect box appears 4 Tap Connect to complete the connection VPN server connections Creating a VPN connection A VPN connection provides a secure connection to servers such as a corporate network via the Internet If the name password domain name TCP IP settings and host name or IP address of the VPN server are not known then contact the network administrator Perform the following steps to set up a VPN server connection Note At this point you may use the New Connection wizard to set up a VPN connection or continue with the steps below The New Connection wizard provides online Help and is available at any time in the VPN server connection setup by tapping the keyboard question mark 1 Turn on the WLAN
11. and status Perform the steps in either of the following scenarios to view the signal strength between the HP iPAQ Pocket PC h5400 series with Microsoft Pocket PC 2002 handheld device and the access point WLAN connection Note The signal strength icon will only display when a connection is present 1 On the Today screen tap Start gt iPAQ Wireless gt iPAQ WLAN 1 On the Today screen tap the iPAQ WLAN icon at the bottom right hand corner of the screen 2 Tap Setup in the pop up box that appears The signal strength appears in a triangular icon at the bottom right hand corner of the screen The signal strength displays as a percentage beneath the icon and as a colored area within the icon A green color indicates the stronger connection signal Figure 5 The WLAN signal strength indicator for the HP iPAQ Pocket PC h5400 series with Microsoft Pocket PC 2002 CE Ce oa ca 30 Network settings Locating an IP address Perform the following steps to identify the IP address of a wireless network Turn on the WLAN Establish a WLAN connection On the Today screen tap Start gt iPAQ Wireless gt iPAQ WLAN Select the profile for the connection for which the IP address is desired from the Profile drop down list 5 Tap the Status button 6 Tap OK to close the window oN Changing TCP IP settings Note Most ISPs and private networks use dynamically assigned IP addresses Unless the ISP or private network doe
12. h6300 series handheld device perform the following steps To add a new modem connection 1 Tap Start Settings the Connections tab and then the Connections icon 2 Under your ISP tap Add a new modem connection to establish a new modem connection 3 On the Make New Connection screen give the connection a name by entering the name in the Enter a name for the connection box Select the desired modem in the Select a modem drop down box Tap Next On the text screen enter the appropriate country code 1 for the U S area code and telephone number to be dialed for the connection tap Next Type the desired user name and password for the connection Type the domain if a domain was provided by the ISP or network administrator Tap Finish Oy Os 30 ON 51 To change an existing connection 1 Tap Start Settings the Connections tab and then the Connections icon 2 On the Connections screen tap Manage existing connections 3 To change the connection name tap Next tap Edit and type the new name To delete an existing connection 1 Tap Start Settings the Connections tab and then the Connections icon 2 On the Connections screen tap Manage existing connections 3 Locate the connection in the Name box and tap it Hold the stylus in place for a few seconds until the Delete Connect box appears 4 Tap Delete to delete the connection To establish a WLAN connection using the modem connection just added or chang
13. handheld devices support two name resolution options e DNS e WINS Perform the following steps to change the server settings on HP iPAQ Pocket PC h5400 series with Microsoft Pocket PC 2003 ROM upgrade handheld devices 1 Contact the ISP or network administrator to e Determine the correct name resolution e Obtain the specific server IP address e Determine if alternate addresses are available Note An alternate address may be enabled to establish a connection when the primary server is unavailable Turn on the WLAN On the Today screen tap Start gt Settings gt Connections tab gt Connections icon On the Connections screen tap the Advanced tab gt Network Card gt Network Adapters tab In the My network card connects to drop down box tap either The Internet no proxy server is used or Work proxy server is used aRwnN Note If connecting to the ISP at home then tap The Internet If connecting to a private network such as a corporate network at work then tap Work 6 In the Tap an adapter to modify settings box tap iPAQ WLAN Wireless Adapter 7 Tap the Name Servers tab and enter the appropriate information 8 Tap OK to save the new settings Changing ISP settings To add edit or delete the ISP settings on an HP iPAQ h5400 series with Microsoft Pocket PC 2003 ROM upgrade handheld device perform the following steps 1 On the Today screen tap Start gt Settings gt Connections tab gt Connections icon
14. higher speeds Its maximum speed is 54 Mbit s but 802 1 1g operates in the 2 4 Ghz frequency band Note The 54 Mbit s maximum speed of 802 11g is obtained only when the network contains other 802 1 1g based devices Users who mix 802 11b devices in that network will see a maximum throughput value of only 11 Mbit s e The 802 1X standard defines the method of encapsulating Extensible Authentication Protocols EAPs over wired or wireless Ethernet networks This standard does not define any specific security protocol but is based on EAP types documented and ratified by the Internet Engineering Task Force IETF What is roaming Roaming refers to the ability of a WLAN to switch between wireless access points to maintain a WLAN connection as a user travels from one location to another This access point switching referred to as roaming occurs automatically and is normally transparent to the user Wireless connections roam from one access point to another when the detected signal strength weakens A weak signal in an HP iPAQ triggers the handheld device to search for another signal to jump to The new signal is chosen from a list of preferred networks configured by the Wi Fi user interface in the device operating system Two basic roaming techniques are currently available address transition roaming and location transition roaming Devices using the address transition roaming technique briefly break their network connection when roami
15. no proxy server is used or Work a proxy server is used 7 Ifthe network is an ad hoc connection then tap the This is a device to computer ad hoc connection box 8 If network authentication or data encryption is required then follow the instructions in the following section Working with HP supported wireless authentication protocols If network authentication or data encryption is not required then tap OK repeatedly until you return to the Today screen 33 Working with HP supported wireless authentication protocols Instructions for configuring an HP iPAQ handheld device with a high security authentication protocol vary between product series and the selected protocol Other affecting issues are ROM releases operating systems and protocol specific requirements to name a few The following instructions are intended as a roadmap to help you get started Actual implementation may require additional steps consultation with ISPs network administrators and implementation direction from third party software companies such as Cisco Systems Assistance may also be obtained from the HP web site www hp com and the Cisco Systems web site www cisco com Perform the following steps to set up an HP supported authentication protocol on an HP iPAQ Pocket PC h5400 series with Microsoft Pocket PC 2003 ROM upgrade handheld device 1 After the wireless network has been added then on the Configure Wireless Networks box highlight the ap
16. procedure for setting up an HP supported authentication protocol on an HP iPAQ Pocket PC h4100 or h4300 series handheld device varies depending on the ROM version on the device Note HP iPAQ Pocket PC h4100 or h4300 series devices are not CCX compliant and Cisco Aironet Extension is not supported The following instructions are for using HP iPAQ Pocket PC h4100 or h4300 series devices in a CISCO LEAP environment ROM version 1 10 Perform the following steps to begin setting up an HP supported authentication protocol on an HP iPAQ Pocket PC h4100 or h4300 series handheld device with ROM version 1 10 1 After the wireless network has been added then on the Configure Wireless Network screen tap the Network Key tab If in doubt about possible required authentication information then contact the system administrator 2 Select the type of network authentication to be used e Open e Shared e WPA e WPA PSK 3 Select the type of data encryption to be used e For open or shared network authentication only WEP data encryption is available To enable WEP data encryption select WEP from the Data Encryption drop down list e If WPA or WPA PSK was selected in step 10 then TKIP and WEP are both available data encryption options To enable data encryption select the desired protocol from the Data Encryption drop down list 4 If a network key is provided by the network automatically then tap the The Key is provided for me automatically
17. processor and memory for example on the server and displayed output is resent to the user display screen Multiple clients can connect to the server simultaneously Subnet By definition a subnet short for subnetwork is an identifiably separate part of an organization s network Typically a subnet can represent all the machines computers laptops handheld devices printers etc at one geographic location in one building or on the same LAN Having an organization s network divided into subnets allows it to be connected to the Internet with a single shared network address WLAN standards IEEE wireless standards such as 802 11 have undergone many improvements and addendums since they were first defined The following list offers a high level description of each of the better known standards e 802 11 which operates in the 2 4 GHz frequency band and offers only 2 megabits per second Mbit s of overall throughput was the original implemented standard e 802 11b is the most widely used form of Wi Fi today The radio operates within the 2 4 Ghz frequency band but allows a maximum data throughput of 11 Mbit s e 802 11a is a short range but extremely high speed Wi Fi network This standard is not compatible with existing 802 11b networks This high speed Wi Fi network operates in the 5 Ghz frequency band and can transfer data at a maximum speed of 54 Mbit s e 802 11g is compatible with existing 802 11b networks but also enables
18. section Working with HP supported wireless authentication protocols If network authentication or data encryption is not required then tap OK repeatedly until you return to the Today screen Working with HP supported wireless authentication protocols Instructions for configuring an HP iPAQ handheld device with a high security authentication protocol vary between product series and the selected protocol Other affecting issues are ROM releases operating systems and protocol specific requirements to name a few The following instructions are intended as a roadmap to help you get started Actual implementation may require additional steps consultation with ISPs network administrators and implementation direction from third party software companies such as Cisco Systems Assistance may also be obtained from the HP web site www hp com and the Cisco Systems web site www cisco com Perform the following steps to set up an HP supported authentication protocol on an HP iPAQ Pocket PC hx4700 series handheld device l After the wireless network has been added then on the Configure Wireless Network screen tap the Network Key tab If in doubt about possible required authentication information then contact the system administrator Note To determine whether authentication information is needed see your network administrator 2 Select the type of network authentication to be used e Open e Shared e WPA e WPA PSK Sel
19. the navigation bar Tap the network you want to connect to then tap whether the network connects to The Internet does not use proxy settings or Work uses proxy settings If you are prompted for a network key enter it If you are not sure contact your network administrator Tap Connect Manually entering new network settings A wireless network can be added either when the network is detected the Network Indicator icon is showing in the Navigation bar or manually by entering setting information To manually add a wireless network l 2 3 From the Today screen tap the iPAQ Wireless icon in the Command bar at the bottom of the screen Be sure Wi Fi is powered on and tap Settings On the Wireless tab select the network name or tap Add New to enter a new name you want to use to either connect to The Internet does not use proxy settings or to Work uses proxy settings 22 The next step is to configure your wireless network Note If a network was detected in step 3 the SSID of that network is automatically entered and cannot be changed Skip the next step 4 Enter an SSID into the Network name box 5 In the Connects to box select where your network connects to The Internet or Work 6 If you want to connect to an ad hoc connection tap the This is a device to device ad hoc connection checkbox 7 If network authentication or data encryption is required then follow the instructions in the following
20. the appropriate information Tap Next 10 Tap Finish 11 Tap OK to close the window h5400 series with Microsoft Pocket PC 2003 ROM upgrade OONAMRWN This section includes the following topics e Turning on and off the WLAN e Connecting to a network e Manually entering new network settings e Working with HP supported wireless authentication protocols e Searching for networks to access e Managing wireless networks e Network settings e VPN server connections Turning on and off the WLAN Perform the following steps to turn on or off the WLAN 1 On the Today screen tap Start gt iPAQ Wireless 2 On the iPAQ Wireless screen tap the Wireless Control icon 3 When the Wireless Control screen appears tap the WLAN icon The WLAN icon displays in orange off tap the WLAN icon to turn on the WLAN The icon changes to green on and the WLAN indicator light flashes orange Note Even though the WLAN indicator flashes green on it does not necessarily mean a connection has been established Battery saving tip Turn of the WLAN when you are not using it 32 Connecting to a network Perform the following steps to connect to a WLAN network 1 If at least one network is present on the HP iPAQ then the network indicator icon will appear in the Navigation bar Tap the icon when the Multiple Networks Detected pop up box appears tap the desired network Figure 6 Network indicator pop up box Select a network
21. the password to be used Leave the domain field blank and tap the Save Password box 48 Searching for networks to access Networks that you have already configured are preferred networks and are listed in Wireless Networks You can choose whether to connect only to preferred networks or to have your HP iPAQ search for and connect to any available network preferred or not 1 Be sure Wi Fi is powered on 2 Tap Start gt Settings gt Connections tab gt Connections icon gt Advanced tab gt Network Card button gt Wireless tab 3 In the Networks to access box tap the type of network you want to connect to All Available Only access points or Only computer to computer 4 To connect only to networks that have already been configured clear the Automatically connect to non preferred networks checkbox Note If the Automatically connect to non preferred networks checkbox is checked then the HP iPAQ will detect any new networks and provide the opportunity to configure them Managing wireless networks Viewing or editing a network To view or edit a wireless network perform the following steps 1 Turn on the WLAN 2 Tap the Connectivity icon 3 In the Connectivity pop up box tap Settings gt Connections tab gt Connections icon gt Advanced tab gt Network Card gt Wireless tab In the Configure Wireless Networks box tap name of the desired network to review or edit 4 If edits are made to the existing setting
22. to a private network such as a corporate network at work tap Work 6 In the Tap an adapter to modify settings box tap HP iPAQ Wi Fi Adapter 7 Tap the IP Address tab 8 Tap Use specific IP address and enter the requested information 9 Tap OK to save your settings Changing DNS and WINS settings Note Most ISPs and private networks now use dynamically assigned IP addresses You will not need to change Domain Name System DNS and Windows Internet Naming Service WINS settings unless your ISP or private network does not use dynamically assigned IP addresses If you are not sure check with your network administrator Servers that require an assigned IP address may also require a way to map computer names to IP addresses HP iPAQ rx3000 series devices support two name resolution options e DNS e WINS 11 To change server settings l Contact your ISP or network administrator to determine which name resolution to use obtain the specific server address and determine whether alternate addresses are available Note An alternate address may enable you to connect when the primary server is unavailable 2 3 4 5 Be sure the Wi Fi is powered on Tap the iPAQ Wireless icon From the iPAQ Wireless screen tap Settings gt Network Adapters tab In the My network card connects to list box tap either The Internet or Work Note If you are connecting to your ISP at home tap The Internet If you are connectin
23. to connect to F endeavor m This meterork connects me te The teret C wor IF this natwoek connects to work via a VON select The Internet saina caji 2 In the same pop up box under This network connects me to tap the Internet button if the network connects to the Internet without using proxy settings or the Work button if the network uses proxy settings If doubt exists about the whether the network uses proxy settings then contact the system administrator 3 If the display prompts for a network key then enter the key and tap Connect If there are any questions about the network key then contact the network administrator Manually entering new network settings To manually add settings to a wireless network on the h5400 series with Microsoft Pocket PC 2003 perform the following steps 1 Turn the WLAN on see instructions under Turning on and off the WLAN 2 Tap the Connectivity icon or at the top tap Settings tap the Advanced tab and then tap Network Card 3 On the Configure Wireless Networks screen tap the Wireless tab at the bottom 4 Still on the Configure Wireless Networks screen in the Wireless networks box tap Add New Settings 5 Tap the General tab at the bottom in the Network name box type the network name SSID Note If a network was detected in step 2 then the SSID is automatically entered and cannot be changed 6 In the Connects to box select either The Internet
24. would otherwise perform on their business or home PCs Many Wi Fi hotspots charge their customers a fee for this service Convenience and increased productivity make Wi Fi hotspots attractive to users on the go but hotspots can also increase the possibility of security risks The security risks are manageable however if safety precautions are taken For information about measures users can take to minimize security risks in WLAN connections refer to the HP white paper entitled secure wireless local area networks with hp mobile devices located at http www hp com sbso wireless secure wlan_mobile pdf What s the difference between wireless and mobile A mobile device is a portable device A desktop could be a mobile device if it could be easily carried around A wireless device such as the HP iPAQ rx3000 h4100 h4300 hx4700 h5400 h5500 or h6300 series handheld device provides some type of network connectivity A cell phone is wireless a laptop or PDA can be wireless when using a wireless modem Similarly applications are wireless when they connect and exchange data with a network Common WLAN terms Use the next few sections to become familiar with the following terms as you begin to use wireless technology This section includes the following topics e Access points e Virtual private network e Voice over IP e Terminal Services client e Subnet Access points Access points connect wireless networks and enable the sendi
25. 2 On the Today screen tap Start Settings the Connections tab the Connections icon and the Tasks tab 3 Under My Work Network tap Add a new VPN server connection 4 On the Make New Connection screen enter a name for the connection in the Name box Enter the appropriate information provided by the network administrator in the Host name IP box 5 Tap the appropriate VPN type received from the network administrator and then tap Next 6 On VPN connection screen enter a user name password and domain provided by the network administrator 7 Tap Finish Note For online Help for any screen in the New Connection wizard or while changing settings tap the question mark Changing a VPN connection Perform the following steps to make changes to VPN server connections on an HP iPAQ Pocket PC h5500 series handheld device 1 Turn on the WLAN 2 On the Today screen tap Start Settings the Connections tab the Connections icon and then tap the Tasks tab On the Connections screen under My Work Network tap Edit my VPN server Tap the desired VPN connection to change and then tap Edit On the VPN connection screen enter a name for the connection in the Name box for example a company name 6 Still on the VPN connection screen enter the VPN server name or IP address in the Host name IP box 7 Next to VPN type tap the authentication type desired IPSec L2TP or PPTP If unsure which option to choose contact the netwo
26. AN network 1 If at least one network is present on the HP iPAQ then the Network Indicator icon will appear in the Navigation bar Tap the icon when the Multiple Networks Detected pop up box appears tap the desired network Figure 2 The network indicator pop up box bl This matwork connects me to The beret wor TT this matwork connects to work via a VON select The Internet Settnas mae j 2 In the same pop up box under This network connects me to tap The Internet if the network connects to the Internet without using proxy settings or Work if the network uses proxy settings to connect If doubt exists about whether the network uses proxy settings then contact the system administrator 3 If the display prompts for a Network key WEP then enter the key and tap Connect If unsure about the network key then contact the network administrator Manually entering new network settings A wireless network can be added either when the network is detected the Network Indicator icon is showing in the Navigation bar or manually by entering setting information To manually add a wireless network perform the following steps 1 Turn on the WLAN 2 Tap the Connectivity icon or at the top tap Settings gt Advanced tab and then tap Network Card 3 On the Configure Wireless Networks screen tap the Wireless tab at the bottom 4 Still on the Configure Wireless Networks screen in the Wireless networks b
27. Contact your network administrator for your user name password domain name TCP IP settings and host name or IP address of the VPN server Tap the Connectivity icon in the Navigation bar then tap Settings gt Tasks tab on the Connections screen Under My Work Network tap Add a new VPN server connection Follow the instructions on the Make New Connection screen Changing a VPN connection To change edit a VPN server connection ile 2 Tap the Connectivity icon in the Navigation bar and then Settings gt Tasks tab on the Connections screen Under My Work Network tap Manage existing connections gt VPN tab 12 3 Tap the VPN connection you want to change and then tap Edit or tap New to add a new VPN connection 4 Follow the instructions on the screen to complete the changes to your VPN server connections Starting a VPN connection To start a connection through a VPN server 1 Be sure Wi Fi is powered on 2 Select the VPN network by tapping the Connectivity icon located in the Navigation bar Your HP iPAQ will automatically begin connecting to the VPN h4100 and h4300 series This section includes the following topics e Turning on and off the WLAN e Connecting to a network e Manually entering new network settings e Working with HP supported wireless authentication protocols e Searching for networks to access e Managing wireless networks e Network settings e VPN server connections Turning on and off
28. New Connection wizard BONS O Or Note For online Help for any screen in the New Connection wizard or while changing settings tap the question mark Changing a VPN connection Perform the following steps to make changes to VPN server connections on an HP iPAQ Pocket PC h5400 series handheld device 1 Turn on the WLAN 2 On the Today screen tap Start gt Settings gt Connections tab gt Connections icon gt Tasks tab 3 On the Connections screen under My Work Network tap Manage existing connections 4 Tap the VPN tab 5 Tap the desired VPN connection to change and then tap Edit 6 On the My VPN screen enter a name for the connection in the Name box for example a company name 7 Still on the My VPN screen enter the VPN server name or IP address in the Host name IP box 8 Next to VPN type tap the authentication type desired IPSec L2TP or PPTP If unsure which option to choose contact the network administrator Tap Next 10 If you chose IPSec L2TP in step 8 then tap the appropriate authentication type If you selected A pre shared key then enter the key provided by the network administrator and tap Next 38 Note If you selected PPTP in the previous screen then skip the following step 11 Enter the user name password and domain name provided by the network administrator If a domain name was not provided then a connection may be made without entering one 12 To change advanced settings
29. PAQ Wireless screen tap Wi Fi Settings gt Wireless tab In the wireless networks list box tap the desired network name Edit the existing settings as necessary and then tap OK to save the changes AOR Deleting a network To delete an existing or available wireless network Be sure Wi Fi is powered on From the iPAQ Wireless screen tap Wi Fi Settings gt Wireless tab In the wireless networks list box tap and hold the network you want to delete Tap Remove Settings BONS 24 Monitoring signal strength and status To view the signal strength between your HP iPAQ and an access point Wi Fi connection l 2 Tap the Connectivity icon in the Navigation bar When the Connectivity box displays you will be able to view the type of network the HP iPAG is connected to for example Work or The Internet and an icon displaying the signal strength Note The signal strength icon will not be displayed if a connection is not present 3 4 To make changes to the connection settings tap Settings To exit the Connectivity box tap the Hide button Network settings Locating an IP address To find the IP address the wireless network is using 1 Be sure Wi Fi is powered on 2 Tap the iPAQ Wireless icon 3 From the iPAQ Wireless screen tap the Wi Fi Settings button gt Wireless tab 4 Tap and hold the network you want to connect to and tap Connect If you have already connected to a network skip to step 5 5 Fr
30. Start gt iPAQ Wireless On the iPAQ Wireless screen tap the Wireless Control icon When the Wireless Control screen appears tap the WLAN icon The WLAN icon displays in orange off tap the WLAN icon to turn on the WLAN The icon changes to green on and the WLAN indicator light flashes Note Even though the WLAN indicator flashes it does not necessarily mean a connection has been established If the indicator is flashing green then the WLAN is on and connected If the indicator is flashing amber the WLAN is on but not connected Battery saving tip Turn of the WLAN when you are not using it Connecting to a network Perform the following steps to connect to a WLAN network il 2 3 On the Today screen tap Start gt Settings gt Connections tab gt Connections icon Select a connection from one of the drop down lists e f the network connects to the Internet without using proxy settings on the Connections screen select Internet Settings or another network from the drop down list in the box next to the globe handheld device icon e If the network connects using proxy settings on the Connections screen tap the Work Settings or another network from the drop down list in the box next to the network handheld device icon Tap the Connect box beneath the connection Note If in doubt about whether the network uses proxy settings or if the display prompts for a WEP then contact the system administrator Manu
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32. ally entering new network settings To manually add settings to a wireless network on the h5400 series with Microsoft Pocket PC 2002 perform the following steps l Be sure WLAN is on 2 On the Today screen tap Start gt iPAQ Wireless gt iPAQ WLAN 3 On the iPAQ WLAN screen tap New to create a new profile 4 Configure your profile A Enter a name for the profile B Enter an SSID network name C Select whether to use power management D Select whether the network connection is an infrastructure or ad hoc connection Use infrastructure to connect to a wired network via a wireless access point Use ad hoc for peer to peer communications E If necessary select a channel from the drop down list You do not need to specify a channel if you are using an infrastructure network It will use the same channel as the access point Otherwise set the frequency that corresponds to your country s regulatory commission s range and the 802 1 1 b standard F If necessary select a transmit rate from the drop down list This is the wireless data transmission speed 5 Tap Next 28 If necessary enter the appropriate information to use a specific IP address Tap Next 8 If data encryption is required follow the instruction in the following section Working with HP supported wireless authentication protocols Otherwise tap Next one more time and then tap Finish 9 Tap OK to close the iPAQ WLAN screen Nc Working
33. art gt iPAQ Wireless gt iPAQ WLAN or tap the iPAQ WLAN icon in the lower right corner of the Today screen Tap the Status button Tap the Advanced button Tap the Resean button to begin the search Tap OK to close the window aRwN Linking to an access point Perform the following steps to link to an access point 1 On the Today screen tap Start gt iPAQ Wireless gt iPAQ WLAN or tap the iPAQ WLAN icon in the lower right corner of the Today screen Tap the Status button Tap the Advanced button Select a site from the Access Point ID drop down list Tap OK Si 29 Managing wireless networks Viewing or editing a network To view or edit an existing or available wireless network perform the following steps 1 On the Today screen tap Start gt iPAQ Wireless gt iPAQ WLAN or tap the iPAQ WLAN icon in the lower right corner of the Today screen Tap Setup Select an existing profile from the Profile drop down list Tap the Edit button Make the desired changes to the profile Tap OK to save the changes ouRwWN Deleting a network To delete a wireless network perform the following steps to delete the profile 1 On the Today screen tap Start gt iPAQ Wireless gt iPAQ WLAN or tap the iPAQ WLAN icon in the lower right corner of the Today screen Tap Setup Select an existing profile from the Profile drop down list Tap the Delete button Tap Yes to confirm Oe ON Monitoring signal strength
34. authentication If you are using A pre shared key enter the key provided by your network administrator and then tap Next Note If you selected PPTP in the previous screen this step is skipped 10 Enter the user name password and domain name provided by your network administrator Note If a domain name was not provided you may be able to connect without entering one 11 To change advanced settings tap the Advanced button and tap OK after you have changed the settings Note You will not need to change advanced settings unless the server to which you are connecting does not use dynamically assigned IP addresses and you need to enter your TCP IP settings or you need to change server DNS or WINS settings 12 Tap the Finish button to save the changes Starting a VPN connection To start a connection through a VPN server be sure Wi Fi is powered on and connected tap the Connectivity icon in the Navigation bar and then select the VPN network h5400 series with Microsoft Pocket PC 2002 This section includes the following topics e Turning on and off the WLAN e Connecting to a network e Manually entering new network settings Working with HP supported wireless authentication protocols Searching for networks to access e Managing wireless networks Network settings 21 Turning on and off the WLAN Perform the following steps to turn on or off the WLAN l 2 3 On the Today screen tap
35. cccceesseeeeeeecseeeeceeceeeeeenaeeecsaeeeeaeeeeeeecaeeesaeeeeseeenaees 53 The AP lab Set pais cose lescias saves satheecsecinssasenadeacttssesbaasvsdeues aissineaesed yet sndev ascstivvae ciuptienessiestaaitstascatheness 53 Troubleshooting problems sessies siessen aE A EE EEEa EES EEAS SSS 54 FOR MOLE iNforMAh ON ssssss enssins niana an ai a Ea a Kaaa EE Ep Aa EEn Ean E e EGE 55 Overview This document is designed to assist users in understanding wireless communication how it works and how to create and configure Wireless Local Area Network WLAN connections on HP iPAQ rx3000 series h4100 4300 series hx4700 series h5400 h5500 series h6300 series handheld devices HP iPAQ wireless products HP currently offers integrated WLAN capability with the HP iPAQ rx3000 series h4100 series h4300 series hx4700 series h5400 series h5500 series and the h6300 series What is a WLAN2 This section includes the following topics e Overview e Wireless fidelity Overview A wireless network is a group of computers and associated devices that share a common wireless communication link over radio waves A wireless network is enabled by a collection of wireless access points residing within a small geographic area such as in an office building or wireless fidelity Wi Fi public hotspot WLANs enable a variety of mobile transactions such as Internet and e mail access and sophisticated tasks such as allowing sales people to access customer record
36. checkbox Otherwise enter the network key in the Network key box 5 If IEEE 802 1x is supported by the network environment then tap the 802 1x tab On the 802 1x tab check the Use IEEE 802 1x network access control checkbox Select the appropriate EAP type from the drop down list 802 1x provides an increased level of security If unsure whether the network environment supports the 802 1x protocol then contact the network administrator 6 Tap OK twice to exit the Configure Network Authentication window and Configure wireless networks window 15 7 Tap the Select Networks box to open the Network Management window Under Programs that automatically connect to the Internet should connect using tap the down arrow and select My Work Network Tap OK three times to return to the Today screen 8 Perform a soft reset of the HP iPAQ When the wireless card associates with an access point the Logon Window pop up box appears Select the appropriate keyboard and enter the user name and the password to be used Leave the domain field blank and tap the Save Password box ROM version 1 00 Perform the following steps to begin setting up an HP supported authentication protocol on an HP iPAQ Pocket PC h4100 or h4300 series handheld device with ROM version 1 00 1 After the wireless network has been added then on the Configure Wireless Network screen tap the Authentication tab 2 To use data encryption tap the Data encryption WEP Enabled checkbox
37. creased level of security If unsure whether the network environment supports the 802 1x protocol then contact the network administrator 11 Tap OK twice to exit the Configure Network Authentication window and Configure wireless networks window 12 Tap the Select Networks box on the Connections screen to open the Network Management window Under Programs that automatically connect to the Internet should connect using tap the down arrow and select My Work Network Tap OK three times to return to the Today screen 13 Perform a soft reset of the HP iPAQ When the wireless card associates with an access point the Logon Window pop up box appears Select the appropriate keyboard and enter the user name and the password to be used Leave the domain field blank and tap the Save Password box Searching for networks to access Networks that you have already configured are preferred networks and can be found in the iPAQ Wireless screen gt Settings gt Wireless Networks list box You can choose whether to connect only to preferred networks or to have your HP iPAQ search for and connect to any available network preferred or not To search for networks to access e From the iPAQ Wireless screen tap Settings gt Wireless tab e In the Networks to access box tap the type of network you want to connect to All Available Only access points or Only computer to computer e To connect only to networks that have already been configured clear the Aut
38. d networks are listed in the Wireless Networks box on the Configure Wireless Networks screen You can choose to connect only to preferred networks or have the HP iPAQ search for and connect to any available network Perform the following steps to search for available networks 1 Tap the Connectivity icon in the Navigation bar and then tap Settings or from the Today screen tap Start gt Settings gt Connections tab and the Connections icon Tap the Advanced tab Network Card and the Wireless tab 2 In the Networks to access box tap the type of network desired All Available Only access points or Only computer to computer 3 To restrict the search to networks that have already been configured uncheck the Automatically connect to non preferred networks checkbox Note If the Automatically connect to non preferred networks checkbox is checked then the HP iPAQ will detect any new networks and provide the opportunity to configure them 4 Tap OK repeatedly until you return to the Today screen 16 Managing wireless networks Viewing or editing a network To view or edit an existing or available wireless network perform the following steps 1 Turn on the WLAN 2 Tap the Connectivity icon in the Navigation bar tap Settings gt Advanced tab gt Network Card and then select the Wireless tab In the Wireless networks box tap name of the desired network to review or edit Or on the Start screen tap Settings gt Connections
39. dynamically assigned IP addresses You will not need to change DNS and WINS settings unless your ISP or private network does not use dynamically assigned IP addresses If you are not sure check with your network administrator Servers that require an assigned IP address may also require a way to map computer names to IP addresses Your HP iPAQ supports two name resolution options e DNS e WINS To change server settings 1 Contact your ISP or network administrator to determine which name resolution to use obtain the specific server address and determine whether alternate addresses are available Note An alternate address may enable you to connect when the primary server is unavailable 2 Be sure Wi Fi is powered on 3 From the Start menu tap Settings gt Connections tab gt Connections icon gt Advanced tab gt Network Card button gt Network Adapters tab 4 In the My network card connects to drop down box select either The Internet or Work Note If you are connecting to your ISP at home select The Internet If you are connecting to a private network such as a corporate network at work you should select Work If a proxy server is required you must select Work 5 In the Tap an adapter to modify settings box tap iPAQ Wi Fi Wireless Adapter 6 Tap the Name Servers tab and enter the requested information 7 Tap OK to save your settings Changing ISP settings To add edit or delete the ISP settings on an HP iPAQ
40. e Open e Shared e WPA e WPA PSK 3 Select the type of data encryption to be used e For open or shared network authentication only WEP data encryption is available To enable WEP data encryption select WEP from the Data Encryption drop down list e If WPA or WPA PSK was selected in step 10 then TKIP and WEP are both available data encryption options To enable data encryption select the desired protocol from the Data Encryption drop down list 4 If a network key is provided by the network automatically then tap the The Key is provided for me automatically checkbox Otherwise enter the network key in the Network key box 5 If IEEE 802 1x is supported by the network environment then check the Enable network access using IEEE 802 1x checkbox 802 1x provides an increased level of security If unsure whether the network environment supports the 802 1x protocol then contact the network administrator 6 Tap OK twice to exit the Configure Network Authentication window and Configure Wireless Networks window 7 Tap the Select Networks box to open the Network Management window Under Programs that automatically connect to the Internet should connect using tap the down arrow and select My Work Network Tap OK three times to return to the Today screen 8 Perform a soft reset of the HP iPAQ When the wireless card associates with an access point the Logon Window pop up box appears Select the appropriate keyboard and enter the user name and
41. e connection VPN server connections Creating a VPN connection A VPN connection provides a secure connection to servers such as a corporate network via the Internet If the name password domain name TCP IP settings and host name or IP address of the VPN server are not known then contact the network administrator Perform the following steps to set up a VPN server connection Note At this point you may use the New Connection wizard fo set up a VPN connection or continue with the steps below The New Connection wizard provides online Help and is available at any time in the VPN server connection setup by tapping the keyboard question mark Turn on the WLAN On the Today screen tap Start gt Settings gt Connections tab gt Connections gt Tasks tab Under My Work Network tap Add a new VPN server connection On the Make New Connection screen enter a name for the connection in the Name box Enter the appropriate information provided by the network administrator in the Host name IP box Tap the appropriate VPN type received from the network administrator and then tap Next On the My VPN screen tap either A certificate on this device or A pre shared key If you tapped A pre shared key enter the key number in the box 7 On the My VPN screen enter a user name password and domain provided by the network administrator Tap Finish 9 Follow the instructions in the New Connection wizard Sa FANS oo Note For
42. e icon when the Multiple Networks Detected pop up box appears tap the desired network Figure 9 The network indicator pop up box This network connects me te The iterat L Work T this ratwork connects to work via a VON select The Internet satina me f 2 In the same pop up box under This network connects me to tap the Internet button if the network connects to the Internet without using proxy settings or the Work button if the network uses proxy settings If doubt exists about the whether the network uses proxy settings then contact the system administrator 3 If the display prompts for a network key WEP then enter the key and tap Connect If you have any questions about the network key then contact the network administrator Manually entering new network settings To manually add settings to a wireless network on the h5500 series perform the following steps Turn the WLAN on see instructions in Turning on and off the WLAN Tap Start gt Settings gt Connections tab gt Connections icon gt Advanced tab gt Network Card On the Configure Wireless Networks screen tap the Wireless tab at the bottom Still on the Configure Wireless Networks screen in the Wireless networks box tap Add New Settings BONS 40 5 Tap the General tab at the bottom in the Network name box type the network name SSID Note If a network was detected in step 2 then the SSID is automatically entered and ca
43. ect the type of data encryption to be used e For open or shared network authentication only WEP data encryption is available To enable WEP data encryption select WEP from the Data Encryption drop down list e If WPA or WPA PSK was selected in step 10 then TKIP and WEP are both available data encryption options To enable data encryption select the desired protocol from the Data Encryption drop down list If a network key is provided by the network automatically then tap the The Key is provided for me automatically checkbox Otherwise enter the network key in the Network key box and select the Key index if necessary If IEEE 802 1x is supported by the network environment then tap the 802 1x tab On the 802 1x tab check the Use IEEE 802 1x network access control checkbox Select the appropriate EAP type from the drop down list 802 1x provides an increased level of security If unsure whether the network environment supports the 802 1x protocol then contact the network administrator Tap OK repeatedly until you return to the Today screen 23 7 Tap the Connectivity icon gt Settings gt Advanced tab gt Select Networks box to open the Network Management window 8 Under Programs that automatically connect to the Internet should connect using tap the down arrow and select your work network Tap OK repeatedly to return to the Today screen 10 Perform a soft rest of the HP iPAQ When the wireless card associates with an access poi
44. ed 1 Tap Start Settings the Connections tab and then the Connections icon 2 On the Connections screen tap Manage existing connections 3 Locate the connection in the Name box and tap the name holding the stylus in place for a few seconds until the Delete Connect box appears Tap Connect to complete the connection VPN server connections Creating a VPN connection A VPN connection enables you to securely connect to a private or a corporate network via the Internet To set up a VPN server connection 1 Contact your network administrator for your user name password domain name TCP IP settings and host name or IP address of the VPN server Be sure Wi Fi is powered on From the Start menu tap Settings gt Connections tab gt Connections icon gt Tasks tab Under My Work Network tap Add a new VPN server connection Follow the instructions in the New Connection wizard Ol CON Note For online Help for any screen in the New Connection wizard or while changing settings tap the Changing a VPN connection Be sure Wi Fi is powered on From the Start menu tap Settings gt Connections tab gt Connections icon gt Tasks tab Under My Work Network tap Manage existing connections gt VPN tab Tap the VPN connection you want to change then tap Settings In the Name box enter a name for the connection for example your company s name In the Host name IP box enter the VPN server name or IP address Next
45. ed settings should be changed only if one of the following situations exists e The server to which the connection is made does not use dynamically assigned IP addresses so the TCP IP settings must be entered e The DNS or WINS settings on the server must be changed 13 Tap Finish Starting a VPN connection If an HP iPAQ Pocket PC h4100 or h4300 series handheld device is connected to the ISP or private network during synchronization then the proper settings from the host computer will be downloaded If the host computer does not have the proper settings or if the settings must be changed then manual setup will be required To set up proxy server settings perform the following steps 1 Contact the ISP or network administrator to obtain the following e Proxy server name e Server type e Port e Type of Socks protocol used and the user name and password 2 Turn on the WLAN On the Today screen tap Start gt Settings gt Connections tab gt Connections icon gt Tasks tab 4 On the Connections screen under My Work Network tap Edit my proxy server and then tap the Proxy Settings tab 5 Tap the This network connects to the Internet and This network uses a proxy server to connect to the Internet checkboxes 6 In the Proxy server box enter the proxy server name received from the network administrator If the port number or proxy server type settings do not require changes tap OK and skip step 7 7 If port number or proxy
46. ed tab gt Network Card gt Wireless tab In the Wireless networks box tap name of the desired network to review or edit Or on the Today screen tap Settings gt Connections tab gt Connections icon gt Advanced gt Network Card Tap the network desired to review or edit 3 If edits are made to the existing settings then tap OK to save the new settings Deleting a network To delete a wireless network perform the following steps 1 Turn on the WLAN 2 In the Connectivity pop up box tap Settings gt Advanced tab gt Network Card gt Wireless tab 3 In the Wireless networks box tap the name of the desired network holding down the stylus for a few seconds until the Connect Remove Settings drop down box appears Tap Remove Settings Or on the Today screen tap Settings gt Connections tab gt Connections icon gt Advanced gt Network Card Give the connection a name tap the Wireless tab highlight the desired connection to delete and hold the stylus down a few seconds until the drop down box appears 4 Tap Remove Settings Monitoring signal strength and status Perform the following steps to view the signal strength between the HP iPAQ Pocket PC h5400 series Microsoft Pocket PC 2003 ROM upgrade handheld device and the access point WLAN connection Note The signal strength icon will only display when a connection is present 1 Tap the Connectivity icon or in the Start bar The Connectivity box displays the type of ne
47. ed trademark of Intel Corporation in the U S and other countries and is used under license 5983 1602ENUC 03 2005 O i invent
48. en tap the This is a device to computer ad hoc connection box 7 If network authentication or data encryption is required then follow the instructions in the following section Working with HP supported wireless authentication protocols If network authentication or data encryption is not required then tap OK repeatedly until you return to the Today screen 47 Working with HP supported wireless authentication protocols Instructions for configuring an HP iPAQ handheld device with a high security authentication protocol vary between product series and the selected protocol Other affecting issues are ROM releases operating systems and protocol specific requirements to name a few The following instructions are intended as a roadmap to help you get started Actual implementation may require additional steps consultation with ISPs network administrators and implementation direction from third party software companies such as Cisco Systems Assistance may also be obtained from the HP web site www hp com and the Cisco Systems web site www cisco com Perform the following steps to set up an HP supported authentication protocol on an HP iPAQ Pocket PC h6300 series handheld device 1 After the wireless network has been added then on the Configure Wireless Networks box highlight the appropriate default setting or create a new setting and then tap the Network Key tab 2 Select the type of network authentication to be used
49. ettings The IP address appears in the IP Address box Figure 12 Locating an IP address B settings iPAQ WLAN Wireless Adapter Use server assigned IP address Use specific IP address IP address fe80 20b 6bff fe5 Name Servers Changing TCP IP settings Note Most ISPs and private networks now use dynamically assigned IP addresses You will not need to change TCP IP settings unless your ISP or private network does not use dynamically assigned IP addresses If you are not sure check with your network administrator To change TCP IP Settings 1 Contact your ISP or network administrator to determine your IP address subnet mask and default gateway if needed 2 Be sure Wi Fi is powered on 3 From the Start menu tap Settings gt Connections tab gt Connections icon gt Advanced tab gt Network Card button gt Network Adapters tab 50 4 In the My network card connects to drop down box select either The Internet or Work Note If you are connecting to your ISP at home select The Internet If you are connecting to a private network such as a corporate network at work you should select Work 5 In the Tap an adapter to modify settings box tap iPAQ Wi Fi Wireless Adapter 6 Tap the IP Address tab 7 Tap Use specific IP address and enter the requested information 8 Tap OK to save your settings Changing DNS and WINS settings Note Most ISPs and private networks now use
50. evice 1 If the IP address subnet mask and default gateway are not known then contact the system administrator 2 Turn on the WLAN 3 Tap the Connectivity icon gt Settings gt Advanced tab gt Network Card On the Configure Wireless Networks screen tap the Network Adapters tab Or on the Today screen tap Start gt Settings gt Connections tab and then the Connections icon tap the Advanced tab Network Card and then the Network Adapters tab 4 On the Configure Network Adapters screen in the My network card connects to drop down box tap either The Internet the network uses no proxy server or Work network uses a proxy server Note If connecting to the ISP at home then tap The Internet If connecting to a private network such as a corporate network then tap Work In the Tap an adapter to modify settings box tap iPAQ WLAN Wireless Adapter Tap the IP Address tab Tap Use specific IP address and then enter the appropriate information Tap OK to save the settings Oo Oye Changing DNS and WINS settings Servers that require an assigned IP address may also require a way to map computer names to IP addresses The HP iPAQ Pocket PC h4100 and h4300 series handheld devices support two name resolution options e DNS e WINS Perform the following steps to change the server settings on HP iPAQ Pocket PC h4100 and h4300 series handheld devices 1 Contact the ISP or network administrator to e Determine the correc
51. g to a private network such as a corporate network at work you should tap Work 7 8 In the Tap an adapter to modify settings box tap HP iPAQ Wi Fi Adapter Tap the Name Servers tab and enter the requested information Tap OK to save your settings Changing ISP settings If you are connected to your ISP or private network during synchronization your HP iPAQ should download proper proxy settings from your computer If these settings are not on your computer or need to be changed you will need to set them up manually To set up proxy server settings ile aRwNn xo 8 Contact your ISP or network administrator for the proxy server name server type port type of Socks protocol used and your user name and password Be sure Wi Fi is powered on Tap the Connectivity icon in the Navigation bar and then Settings gt Tasks tab Under My Work Network tap Set up my proxy server gt Proxy Settings tab Tap the This network connects to the Internet and This network uses a proxy server to connect to the Internet checkboxes In the Proxy server box enter the proxy server name If you need to change port number or proxy server type settings tap the Advanced button and change the desired settings Tap OK VPN server connections Creating a VPN connection A VPN connection enables you to securely connect to servers such as a corporate network via the Internet To set up a VPN server connection l 2 3 4
52. gure Wireless Networks box highlight the appropriate default setting or create a new setting and then tap the Network Key tab Note The HP iPAQ Pocket PC h5500 series handheld device has one of two ROM releases The setup steps are identical for both ROM releases however the Configure Wireless Networks screen may differ slightly 2 Select the type of network authentication to be used e Open e Shared e WPA e WPA PSK Select the type of data encryption to be used e For open or shared network authentication only WEP data encryption is available To enable WEP data encryption select WEP from the Data Encryption drop down list e If WPA or WPA PSK was selected in step 10 then TKIP and WEP are both available data encryption options To enable data encryption select the desired protocol from the Data Encryption drop down list If a network key is provided by the network automatically then tap the The Key is provided for me automatically checkbox Otherwise enter the network key in the Network key box If IEEE 802 1x is supported by the network environment then tap the 802 1x tab On the 802 1x tab and select the appropriate authentication protocol from the drop down list 802 1x provides an increased level of security If unsure whether the network environment supports the 802 1x protocol then contact the network administrator Tap OK twice to exit the Configure Network Authentication window and Configure wireless network
53. i Fi button turns green Note Before accessing your wireless network you must turn on Wi Fi When the blue wireless LED is on and the arrows at the top of the screen show connected your HP iPAQ is connected to the wireless network 2 To turn off Wi Fi tap the Wi Fi button again When WiFi is off the wireless LED is no longer blue and the Wi Fi button turns gray Battery saving tip When you are not using Wi Fi turn it off When Wi Fi is on be sure one of the power saving modes is selected Connecting to a network Perform the following steps to connect to a WLAN network using the rx3000 1 If one or more networks are present the Network Indicator icon appears in the Navigation bar Tap the network you want to connect to and then tap whether the network connects to the Internet does not use proxy settings or Work uses proxy settings Note To use iPAQ Mobile Media you must select Work to use the wireless network 2 If you are prompted for a network key enter the key and tap Connect Manually entering new network settings A wireless network can be added either when the network is detected when the Network Indicator icon displays in the Navigation bar or manually by entering setting information To manually set up a wireless network connection 1 Turn on WiFi 2 Tap the iPAQ Wireless icon 3 From the iPAQ Wireless screen tap the Wi Fi Settings button The Configure Wireless Networks screen displays
54. less Card followed by vertical green bars Four bars indicate the strongest signal strength Figure 3 The WLAN signal strength indicator 2 To make changes to the connection tap Settings 3 To exit the Connectivity box tap the Hide button 17 Network settings Locating an IP address Perform the following steps to identify the IP address of a wireless network on an HP iPAQ Pocket PC h4100 or h4300 series handheld device 1 Turn on the WLAN 2 Establish a WLAN connection 3 Tap the Connectivity icon gt Settings gt Advanced tab gt Network Card and then the Network Adapters tab 4 Tap the appropriate adapter in the Tap an adapter to modify settings box 5 When the iPAQ WLAN Wireless Adapter screen appears tap Use server assigned IP address The IP address displays in the IP address box Figure 4 The IP address display screen fi 7 Settings IPAQ WLAN Wireless Adapter Use server assigned IP address Use specific P address IP Address Nave S rvers Changing TCP IP settings Note Most ISPs and private networks use dynamically assigned IP addresses Unless the ISP or private network does not use dynamically assigned IP addresses the TCP IP settings require no change If unsure about TCP IP settings using dynamically assigned IP addresses then contact the network administrator Perform the following steps to change the TCP IP settings on an HP iPAQ Pocket PC h4100 or h4300 series handheld d
55. lly assigned IP addresses and then contact the network administrator Perform the following steps to change the TCP IP settings on the HP iPAQ Pocket PC h5400 series with Microsoft Pocket PC 2003 ROM upgrade handheld device 1 If the IP address subnet mask or default gateway are not known then contact the system administrator 2 Turn on the WLAN 3 Tap the Connectivity icon gt Settings gt Advanced tab gt Network Card On the Configure Wireless Networks screen tap Network Adapters Or on the Today screen tap Start gt Settings gt Connection tab gt Connections icon gt Advanced tab gt Network Card gt Network Adapters tab On the Configure Wireless Networks screen tap the Network Adapters tab Still on the Configure Wireless Networks screen tap either The Internet the network uses no proxy server or Work network uses a proxy server in the My network card connects to drop down box ow Note If connecting to the ISP at home then tap The Internet If connecting to a private network such as a corporate network then tap Work In the Tap an adapter to modify settings box tap iPAQ WLAN Wireless Adapter Tap the IP Address tab Tap Use specific IP address and then enter the appropriate information Tap OK to save the settings 0 o NOO Changing DNS and WINS settings Servers that require an assigned IP address may also require a way to map computer names to IP addresses The HP iPAQ Pocket PC h5400 series
56. n Protocol PEAP e Transport Layer Security TLS e Wired Equivalent Privacy WEP HP iPAQ supported wireless authentication protocols HP iPAQ series with either Microsoft Pocket PC 2003 ROM Upgrade or Microsoft Pocket PC 2002 Operating System h5400 h5400 Protocol model PPC 2002 PPC 2003 h5500 h4100 h4300 rx3000 hx4700 h6300 WEP 64 V V V V V V V V WEP 128 V V V V V V V V LEAP V V V V V X V V EAP TLS xX V V V V V V V PEAP X V V V V N V v WPA X X V V V V V V h5400 with Microsoft Widows Pocket PC 2003 ROM upgrade h5500 component of WPA supported with ROM WLAN firmware and driver updates LEAP Cisco Compatible Extensions CCXs are a collection of authentication protocol features that include some security enhancements One part of this Cisco collection is LEAP LEAP is not a true EAP type protocol as such LEAP authentication is not supported in networks using WPA WPA PSK encryptions support for LEAP is found only in Cisco access points and infrastructure All HP iPAQ handheld devices that ship with Wi Fi radios support LEAP Another aspect of CCX is Cisco Key Integrity Protocol CKIP which is a Cisco proprietary implementation of temporal key support A LEAP based network authenticates user credentials before allowing access to the network inner and outer authentications are not required While this does reduce the overall infrastructure load there are some security concerns surrounding this implementation F
57. nd provide the opportunity to configure them Managing wireless networks Viewing or editing a network Turn on the WLAN Tap Start gt Settings gt Connections tab gt Connections icon gt Advanced tab gt Network Card In the Configure Wireless Networks box tap the name of the desired network to review or edit If edits are made to the existing settings then tap OK to save the new settings BwWN gt Deleting a network To delete a wireless network perform the following steps 1 Turn on the WLAN 2 Tap Start gt Settings gt Connections tab gt Connections icon gt Advanced tab gt Network Card 3 In the Configure Wireless Networks box tap the name of the desired network to delete and hold down the stylus for a few seconds until the Connect Remove Settings drop down box appears 4 Tap Remove Settings Monitoring signal strength and status Perform the following steps to view the signal strength between the HP iPAQ Pocket PC h5500 series handheld device and the access point WLAN connection 1 Tap the Connectivity icon or in the Navigation bar 2 The Connectivity box displays the type of network the HP iPAQ is connected to Work or Internet Displayed next to the network type either Internet or Work is the field Wireless Card followed by some vertical green bars Four bars display the strongest connection signal Note The signal strength icon will only display when a connection is present 42
58. ng products that will keep customers on the cutting edge of the still emerging wireless technology A key component in enabling the HP wireless vision involves the process of roaming Roaming is discussed in more detail in the next section but it is important to mention here HP iPAQ 4000 and 5000 series handheld devices were originally designed to disconnect and reconnect during roaming between access points While the design works flawlessly under address transition roaming it causes interruption to applications under location transition roaming HP engineering has released a solution to the roaming issue which will soon be available for download on the HP web site at www hp com On the HP homepage click Support amp Troubleshooting Handheld Devices and then iPAQ Pocket PCs select the series and then download the drivers and software Note It is a good idea to periodically check the HP web site for ROM updates and SoftPaq releases HP engineering is working on a number of enhancements updates and fixes in addition to the roaming issue ROM and driver updates ROM updates often contain information that is more recent than that contained in the original ROM release or in the most recently updated version of the ROM for example one or more ROM updates could have already been released since the original ROM version A ROM update can include driver updates to either enhance or correct driver performance software updates and more
59. ng and receiving of data between wireless clients It is the connection point for a network most often a component that is hard wired into the main network Access points are responsible for converting the wired network into a wireless one An access point serves as a communication hub a traffic controller directing all the data on the network and allowing a user to communicate at maximum speed Wireless networks allow users to roam between access points working in much the same way as cellular phones More detailed information about roaming appears later in this document Virtual private network A virtual private network VPN allows two or more private networks to be connected over a publicly accessed network In a sense VPNs are similar to WANs or a securely encrypted tunnel but the key feature of VPNs is that they can use public networks like the Internet rather than rely on expensive privately leased lines Additionally VPNs have the same security and encryption features as private networks Voice over IP Voice over Internet Protocol VoIP is the ability to make telephone calls and send faxes over IP based data networks with a suitable quality of service and superior cost benefit ratio Terminal Services client The Terminal Services client establishes a session with the server User keyboard and mouse activity is sent by way of a network to control the server session Applications launched in the session use the resources
60. ng between changing access points The HP iPAQ immediately renegotiates for a valid address The user s ability to communicate is virtually guaranteed but sessions open at the time the network breaks will also disconnect The address transition roaming technique is best suited to networks that have access points on different subnetworks with different address ranges The HP iPAQ h5500 series supports this type of roaming The location transition roaming algorithm enables a handheld device to move seamlessly between access points without disconnecting from the network Using this roaming algorithm a given device will not change its address and devices will maintain sessions when roaming across access points on the same subnet Most shipping Wi Fi devices support this roaming technique However HP iPAQ handheld devices with zero configuration based Microsoft Windows Pocket PC Operating Systems allow WLAN connections to disconnect and reconnect when a new access point is found HP iPAQ h4100 h4300 rx3000 hx4700 and h5400 series are affected by this anomaly HP supported authentication wireless protocols This section includes the following topics e Overview e LEAP e PEAP e EAP TLS e WEP Overview HP iPAQ h4100 h4300 h5400 h5500 hx4700 and h6300 series handheld devices currently support the following wireless authentication protocols e Lightweight Extensible Authentication Protocol LEAP e Protected Extensible Authenticatio
61. ning Microsoft ActiveSync v3 7 or later 2 Apply A C power to the HP iPAQ plug in the HP iPAQ to an electrical outlet 3 Launch the SoftPaq update Note SoftPags can be found on the HP Business Support Center web site at www hp com 4 Follow the onscreen instructions and dialog boxes 5 Undock the HP iPAQ and perform a soft reset to complete the update The HP lab setup Following is a partial list of the configurations that HP has tested with the wireless HP iPAQ handheld devices Tested products varied in their firmware types and versions EAP TLS HP WL510 Wireless Enterprise Access Point Microsoft Windows 2003 Server Operating System LEAP Cisco 1200 Series IOS and Vx Works Cisco Access Control Server 3 0 Microsoft Windows 2000 Server Operating System PEAP Cisco 1200 Series Internet Operating System IOS Windows 2003 Server Operating System 53 Performance Throughput Cisco Aironet 200 Series Access Point NetIQ Chariot Software WEP Cisco Aironet 200 Series Access Point with IOS firmware and Cisco Aironet 1200 Series Access Point with Vx Works firmware HP WL410 Wireless SMB Access Point HP WL510 Wireless Enterprise Access Point RoamAbout Access Point 64 bit WEP Linksys NetGear and D Link Systems home routers HP WL400 WPA Cisco Aironet 200 Series Access Point with IOS firmware Linksys WRT54G Wireless G Broadband Router HP WL420 ProCurve Wireless Access Point Troubleshooting problems
62. nnot be changed 6 7s W In the Connects to box tap to select either The Internet no proxy server is used or Work a proxy server is used If the network is an ad hoc connection then tap the This is a device to computer ad hoc connection box If network authentication or data encryption is required then follow the instructions in the following section Working with HP supported wireless authentication protocols If network authentication or data encryption is not required then tap OK repeatedly until you return to the Today screen orking with HP supported wireless authentication protocols Instructions for configuring an HP iPAQ handheld device with a high security authentication protocol vary between product series and the selected protocol Other affecting issues are ROM releases operating systems and protocol specific requirements to name a few The following instructions are intended as a roadmap to help you get started Actual implementation may require additional steps consultation with ISPs network administrators and implementation direction from third party software companies such as Cisco Systems Assistance may also be obtained from the HP web site www hp com and the Cisco Systems web site www cisco com Perform the following steps to set up an HP supported authentication protocol on an HP iPAQ Pocket PC h5500 series handheld device l After the wireless network has been added then on the Confi
63. nt the Logon Window pop up box appears Select the appropriate keyboard and enter the user name and the password to be used Leave the domain field blank and tap the Save Password box Searching for networks to access Networks that you have already configured are preferred networks and can be found on the iPAQ Wireless screen by tapping the iPAQ Wireless icon gt Wi Fi Settings You can choose whether to connect only to preferred networks or to have your HP iPAQ search for and connect to any available network preferred or not 1 Be sure Wi Fi is powered on 2 From the iPAQ Wireless screen tap the Wi Fi Settings button gt Wireless tab 3 In the Networks to access box tap the type of network you want to connect to All Available Only access points or Only computer to computer 4 To connect only to networks that have already been configured clear the Automatically connect to non preferred networks checkbox Note If the Automatically connect to non preferred networks checkbox is checked then the HP iPAQ will detect any new networks and provide the opportunity to configure them Managing wireless networks In managing your wireless networks sometimes it is necessary to change network settings In the next two sections learn how to view edit and delete available wireless network settings Viewing or editing a network To view or edit an existing or available wireless network Be sure Wi Fi is powered on From the i
64. om the Configure Wireless Networks screen select the Network Adapters tab 6 Tap the HP iPAQ Wi Fi Wireless adapter The IP address displays in the IP address box Changing TCP IP settings Note Most ISPs and private networks now use dynamically assigned IP addresses You will not need to change TCP IP settings unless your ISP or private network does not use dynamically assigned IP addresses If you are not sure check with your network administrator To change TCP IP Settings l 2 3 4 Contact your ISP or network administrator to determine your IP address subnet mask and default gateway if needed Be sure Wi Fi is powered on From the iPAQ Wireless screen tap Wi Fi Settings gt Network Adapters tab In the My network card connects to list box select either The Internet or Work Note If you are connecting to your ISP at home select The Internet If you are connecting to a private network such as a corporate network at work select Work 5 6 7 8 In the Tap an adapter to modify settings box tap HP iPAQ Wi Fi Wireless Adapter Tap the IP Address tab Tap Use specific IP address and enter the requested information Tap OK to save your settings Changing DNS and WINS settings Note Most ISPs and private networks now use dynamically assigned IP addresses You will not need to change Domain Name System DNS and Windows Internet Naming Service WINS settings unless your ISP or private network does n
65. omatically connect to non preferred networks checkbox Note If you check the Automatically connect to non preferred networks checkbox your HP iPAQ detects any new networks and provides you the opportunity to configure them Managing wireless networks In managing your wireless networks sometimes it is necessary to change network settings In the next sections learn how to view edit and delete available wireless network settings Viewing or editing a network To view or edit an existing or available wireless network Be sure Wi Fi is on Tap the iPAQ Wireless icon From the iPAQ Wireless screen tap Settings gt Wireless tab In the Configure Wireless Networks box tap the desired network name Edit the existing settings as necessary and then tap OK to save the changes we ON gt Deleting a network To delete an existing or available wireless network Be sure Wi Fi is on Tap the iPAQ Wireless icon From the iPAQ Wireless screen tap Settings gt Wireless tab In the Configure Wireless Networks box tap and hold the network you want to delete Tap Remove Settings aORON gt 10 Monitoring signal strength and status To view the signal strength between your HP iPAQ and an access point Wi Fi connection 1 Tap the Connectivity icon in the Navigation bar 2 When the Connectivity box displays you will be able to view the type of network the HP iPAQ is connected to for example Work or Internet and an icon di
66. online Help for any screen in the New Connection wizard or while changing settings tap the question mark 20 Changing a VPN connection Perform the following steps to make changes to VPN server connections on an HP iPAQ Pocket PC h4100 or h4300 series handheld device 1 Turn on the WLAN 2 On the Today screen tap Start Settings the Connections tab the Connections icon and then the Tasks tab 3 On the Connections screen under My Work Network tap Manage existing connections 4 Tap the VPN tab 5 Tap the desired VPN connection to change and then tap Edit 6 On the My VPN screen enter a name for the connection in the Name box for example a company name 7 Still on the My VPN screen enter the VPN server name or IP address in the Host name IP box 8 Next to VPN type tap the authentication type desired IPSec L2TP or PPTP If unsure which option to choose contact the network administrator Tap Next 10 If IPSec L2TP in was chosen in step 8 then tap the appropriate authentication type If you selected A pre shared key then enter the key provided by the network administrator and then tap Next Note If PPTP was selected in the previous screen then skip the following step 11 Enter the user name password and domain name provided by the network administrator If a domain name was not provided then a connection may be made without entering one 12 To change advanced settings tap the Advanced button Advanc
67. or additional information about the LEAP authentication protocol refer to the Cisco web site WWW CISCO CcCOM PEAP 802 1X EAP type PEAP uses digital certificates for network server authentication and passwords for client authentication PEAP requires an EAP user name EAP password and a Certificate of Authority CA Dynamic encryption keys are also used in this authentication type Microsoft Cisco and RSA Security created this EAP type to reduce the certificate requirements found in EAP TLS This EAP type uses a root server certificate in setting up the secure tunnel to the authentication server This allows user credentials to then be obtained and transmitted to the authentication server Unlike EAP TLS this protocol will authenticate the user but not necessarily the device EAP TLS 802 1X EAP type Transport Layer Security EAP TLS ensures Internet privacy between communicating applications and their users When a server and user communicate TLS prevents a third party from eavesdropping or tampering with the transmissions A TLS connection uses an encryption method TLS allows the server and user to authenticate each other and to negotiate for an encryption algorithm and cryptographic keys before data is exchanged EAP TLS utilizes a certificate pair for authentication This EAP type was originally developed by Microsoft and is used as a core component for the other EAP types listed below as a first line authentication This system
68. ot use dynamically assigned IP addresses If you are not sure check with your network administrator Servers that require an assigned IP address may also require a way to map computer names to IP addresses Your HP iPAQ supports two name resolution options e DNS e WINS 29 To change server settings l 2 3 4 Contact your ISP or network administrator to determine which name resolution to use obtain the specific server address and determine whether alternate addresses are available Note An alternate address may enable you to connect when the primary server is unavailable Be sure Wi Fi is powered on From the iPAQ Wireless screen tap Wi Fi Settings gt Network Adapters tab In the My network card connects to list box select either The Internet or Work Note If you are connecting to your ISP at home select The Internet If you are connecting to a private network such as a corporate network at work you should select Work 5 In the Tap an adapter to modify settings box tap HP iPAQ Wi Fi Wireless Adapter 6 7 Tap the Name Servers tab and enter the requested information Tap OK to save your settings Changing ISP settings If you are connected to your ISP or private network during synchronization your HP iPAQ should download proper proxy settings from your computer If these settings are not on your computer or need to be changed you will need to set them up manually To set up proxy server settings
69. ox tap Add New Settings 5 Tap the General tab at the bottom in the Network name box type the network name SSID Note If a network was detected in step 2 then the SSID is automatically entered and cannot be changed 6 In the Connects to box tap to select either The Internet no proxy server is used or Work a proxy server is used 14 7 Ifthe network is an ad hoc connection then tap the This is a device to computer ad hoc connection box 8 If network authentication or data encryption is required then follow the instructions in the following section Working with HP supported wireless authentication protocols If network authentication or data encryption is not required then tap OK repeatedly until you return to the Today screen Working with HP supported wireless authentication protocols Instructions for configuring an HP iPAQ with a high security authentication protocol vary between product series and the selected protocol Other affecting issues are ROM releases operating systems and protocol specific requirements to name a few The following instructions are intended as a roadmap to help you get started Actual implementation may require additional steps consultation with ISPs network administrators and implementation direction from third party software companies such as Cisco Systems Assistance may also be obtained from the HP web site www hp com and the Cisco Systems web site www cisco com The
70. p New On the Make a New Connection screen enter a name for the connection in the Enter a name for the connection box Select the desired modem in the Select a modem drop down box Tap Next 10 On the My Connection screen enter the appropriate country code 1 for the U S area code and telephone number to be dialed for the connection tap Next Oy Om B 30 09 1 11 Type the desired user name and password for the connection 12 Type the domain if a domain was provided by the ISP or network administrator 13 Tap Finish To change an existing connection 1 Tap the Connectivity icon and then tap Settings 2 On the Connections screen tap Manage existing connections 3 To change the connection name tap Edit and type the new name To delete an existing connection 1 Tap the Connectivity icon and then tap Settings 2 On the Connections screen tap Manage existing connections 3 Locate the connection in the Name box and tap the name holding the stylus in place for a few seconds until the Delete Connect box appears Tap Delete to delete the connection To establish a WLAN connection using the modem connection just added or changed 1 Tap the Connectivity icon and then tap Settings 2 On the Connections screen tap Manage existing connections 3 Locate the connection in the Name box and tap the name holding the stylus in place for a few seconds until a Delete Connect box appears Tap Connect to complete th
71. port number or proxy server type settings must be changed then tap Advanced and make the necessary settings changes Tap OK h5500 series This section includes the following topics ba e Turning on and off the WLAN e Connecting to a network e Manually entering new network settings e Working with HP supported wireless authentication protocols e Searching for networks to access e Managing wireless networks e Network settings e VPN server connections 39 Turning on and off the WLAN Perform the following steps to turn on or off the WLAN 1 On the Today screen tap Start gt iPAQ Wireless 2 When the Wireless Control screen appears tap the WLAN icon The WLAN icon displays in orange off tap the WLAN icon to turn on the WLAN The icon changes to green on and the WLAN indicator light flashes orange Note Even though the WLAN indicator flashes orange on it does not necessarily mean a connection has been established If the WLAN indicator flashes green then a connection has been established Battery saving tip Turn off the WLAN when it is not in use Tap Start gt Settings gt System tab gt Power icon or on the Power screen tap the Main tab and change the power settings as desired Connecting to a network Perform the following steps to connect to a WLAN network 1 If at least one network is present on the HP iPAQ then the Network Indicator icon will appear in the Navigation bar Tap th
72. propriate default setting or create a new setting and then tap the Authentication tab Note The HP iPAQ Pocket PC h5400 series handheld device has one of two ROM releases The setup steps are identical for both ROM releases however the Configure Wireless Networks screen may differ slightly 2 Select the type of network authentication to be used e For data encryption tap the Data encryption WEP Enabled checkbox e To use shared key authentication tap the Network Authentication Shared mode checkbox Enter the network key in the Network Key box e If a network key is provided by the network automatically then tap the The Key is provided for me automatically checkbox e If IEEE 802 1x is supported by the network environment then tap the Enable network access using IEEE 802 1x checkbox and then tap the appropriate authentication protocol TLS PEAP LEAP 802 1x provides an increased level of security If unsure whether the network environment supports the 802 1x protocol then contact the network administrator 3 Tap OK twice to exit the Configure Network Authentication window and Configure Wireless Networks window 4 Tap the Select Networks box to open the Network Management window Under Programs that automatically connect to the Internet should connect using tap the down arrow and select My Work Network Tap OK three times to return to the Today screen 5 Perform a soft reset of the HP iPAQ When the wireless card associa
73. rk administrator oi Se 45 8 Tap Next 9 Enter the user name password and domain name provided by the network administrator If a domain name was not provided then a connection may be made without entering one 10 To change advanced settings tap the Advanced button Advanced settings should be changed only if one of the following situations exists e The server to which the connection is made does not use dynamically assigned IP addresses so the TCP IP settings must be entered e The DNS or WINS settings on the server must be changed 11 Tap Finish Starting a VPN connection If an HP iPAQ Pocket PC h5500 series handheld device is connected to the ISP or private network during synchronization then the proper settings from the host computer will be downloaded If the host computer does not have the proper settings or if the settings must be changed then manual setup will be required To set up proxy server settings perform the following steps 1 Contact the ISP or network administrator to obtain the following e Proxy server name e Server type e Port e Type of Socks protocol used and the user name and password 2 Turn on the WLAN 3 On the Today screen tap Start Settings the Connections tab the Connections icon and then the Tasks tab 4 On the Connections screen under My Work Network tap Set up my proxy server 5 Tap the This network connects to the Internet and This network uses a proxy server to connec
74. rty software companies such as Cisco Systems Assistance may also be obtained from the HP web site www hp com and the Cisco Systems web site www cisco com Perform the following steps to set up an HP supported authentication protocol on an HP iPAQ rx3000 Mobile Media Companion series handheld device 6 After the wireless network has been added then on the Configure Wireless Network screen tap the Network Key tab If in doubt about possible required authentication information then contact the system administrator 7 Select the type of network authentication to be used e Open e Shared e WPA e WPA PSK 8 Select the type of data encryption to be used e For open or shared network authentication only WEP data encryption is available To enable WEP data encryption select WEP from the Data Encryption drop down list e If WPA or WPA PSK was selected in step 10 then TKIP and WEP are both available data encryption options To enable data encryption select the desired protocol from the Data Encryption drop down list 9 If a network key is provided by the network automatically then tap the The Key is provided for me automatically checkbox Otherwise enter the network key in the Network key box 10 If IEEE 802 1x is supported by the network environment then tap the 802 1x tab On the 802 1x tab check the Use IEEE 802 1x network access control checkbox Select the appropriate EAP type from the drop down list 802 1x provides an in
75. s then tap OK to save the new settings Deleting a network To delete a wireless network perform the following steps 1 Turn on the WLAN 2 Tap the Connectivity icon 3 In the Connectivity pop up box tap Settings gt Connections tab gt Connections icon gt Advanced tab gt Network Card gt Wireless tab 4 In the Configure Wireless Networks box tap the name of the desired network to delete and hold down the stylus for a few seconds until the Connect Remove Settings drop down box appears Tap Remove Settings Monitoring signal strength and status To view the signal strength between your HP iPAQ and Wi Fi access point connections 1 Tap the Connectivity icon in the navigation bar 2 When the drop down Connectivity box displays you are able to view the name SSID of the network the HP iPAQ is connected to and an icon displaying the signal strength Note The signal strength icon will not be displayed if a connection is not present 49 e I Figure 11 Signal strength indicator Re Y d 3 42 ona Turn off Wi Fi Connect GPRS Connected ull Network settings Locating an IP address To find the IP address the wireless network is using 1 Be sure Wi Fi is powered on 2 Connect to the appropriate network 3 From the Start menu tap Settings gt Connections tab gt Connections icon gt Advanced tab gt Network Card button gt Network Adapters tab 4 Tap the appropriate adapter to modify the s
76. s from customer locations The signal strength of a WLAN can normally reach a maximum radius of 500 feet indoors and 1 000 feet outdoors however the area can be extended with antennas transmitters and other access devices Figure 1 illustrates a WLAN setup with an access point Figure 1 WLAN with access point QD i Note Signal strength can be reduced by conditions such as wireless interference obstructions walls for instance and signal reflection The radius listed represents the maximum distance an unenhanced WLAN signal can travel under prime operating conditions Wireless fidelity Wi Fi also known as 802 11 is a communication standard created by the Institute of Electrical and Electronic Engineers IEEE The 802 11 standard defines the electrical and radio frequency components of a wireless Ethernet This standard also defines an encryption algorithm Wired Equivalent Privacy or WEP to secure the network The Wi Fi Alliance is the body that ensures compatibility and is responsible for issuing standard compliance tests and logos Wi Fi hotspots Wi Fi hotspots are WLANs that use the IEEE 802 11 protocol to establish wireless connections for general public use Offered to customers by a growing number of hotels restaurants airport lounges coffee shops and other businesses Wi Fi hotspots enable users to access Internet resources send and receive e mail use instant messaging and perform similar tasks they
77. s not use dynamically assigned IP addresses the TCP IP settings require no change If unsure whether the TCP IP settings use dynamically assigned IP addresses then contact the network administrator Perform the following steps to change the TCP IP settings on the HP iPAQ Pocket PC h5400 series with Microsoft Pocket PC 2002 handheld device 1 Turn on the WLAN 2 On the Today screen tap Start gt iPAQ Wireless gt iPAQ WLAN 3 Select the desired profile from the Profile drop down list 4 Tap the Edit button 5 Tap Next 6 Select Use specific IP address 7 Enter the appropriate information 8 Tap Next 9 Tap Finish 10 Tap OK to close the window Changing DNS and WINS settings Servers that require an assigned IP address may also require a way to map computer names to IP addresses The HP iPAQ Pocket PC h5400 series handheld devices support two name resolution options e DNS e WINS al Perform the following steps to change the server settings on HP iPAQ Pocket PC h5400 series with Microsoft Pocket PC 2002 handheld devices 1 Contact the ISP or network administrator to e Determine the correct name resolution e Obtain the specific server IP address e Determine if alternate addresses are available Turn on the WLAN On the Today screen tap Start gt iPAQ Wireless gt iPAQ WLAN Select the desired profile from the Profile drop down list Tap the Edit button Tap Next Select Use specific IP address Enter
78. s screen select either The Internet the network uses no proxy server or Work network uses a proxy server in the My network card connects to drop down box Poy Note If connecting to the ISP at home then select The Internet If connecting to a private network such as a corporate network then select Work 6 In the Tap an adapter to modify settings box tap iPAQ USB Wireless Adapter 7 Tap the IP Address tab 8 Tap Use specific IP address and then enter the appropriate information 9 Tap OK to save the settings 43 Changing DNS and WINS settings Servers that require an assigned IP address may also require a way to map computer names to IP addresses The HP iPAQ Pocket PC h5500 series handheld devices support two name resolution options e DNS e WINS Perform the following steps to change the server settings on HP iPAQ Pocket PC h5500 series handheld devices 1 Contact the ISP or network administrator to e Determine the correct name resolution e Obtain the specific server IP address e Determine if alternate addresses are available Note An alternate address may be enabled to establish a connection in which the primary server is unavailable 2 Turn on the WLAN 3 Tap Start gt Settings gt Connections tab gt Connections icon gt Advanced tab gt Network Card gt Network Adapters tab 4 In the My network card connects to drop down box select either The Internet no proxy server is used or Work prox
79. s window 41 7 Tap the Select Networks box to open the Network Management window Under Programs that automatically connect to the Internet should connect using tap the down arrow and select My Work Network Tap OK three times to return to the Today screen 8 Perform a soft reset of the HP iPAQ When the wireless card associates with an access point the Logon Window pop up box appears Select the appropriate keyboard and enter the user name and the password to be used Leave the domain field blank and tap the Save Password box Searching for networks to access Networks that have already been configured preferred networks are listed in the Wireless Networks box on the Configure Wireless Networks screen You can choose to connect only to preferred networks or have the HP iPAQ search for and connect to any available network Perform the following steps to search for available networks 1 From the Today screen tap Start gt Settings gt Connections tab gt Connections icon Tap the Advanced tab gt Network Card gt Wireless tab 2 In the Networks to access box tap the type of network desired All Available Only access points or Only computer to computer 3 To restrict the search to networks that have already been configured uncheck the Automatically connect to non preferred networks checkbox Note If the Automatically connect to non preferred networks checkbox is checked then the HP iPAQ will detect any new networks a
80. server type settings must be changed then tap Advanced and make the necessary settings changes Tap OK o9 2 hx4700 series This section includes the following topics e Turning on and off the WLAN e Connecting to a network e Manually entering new network settings e Working with HP supported wireless authentication protocols e Searching for networks to access e Managing wireless networks e Network settings e VPN server connections Turning on and off the WLAN Perform the following steps to turn on or off the WLAN l 2 From the Today screen tap the iPAQ Wireless icon t in the command bar located at the bottom of the screen Tap the Wi Fi button on the iPAQ Wireless screen When Wi Fi is powered on the Wi Fi icon on the iPAQ Wireless screen turns from gray to amber and then to green when connected to an access point and the Wi Fi LED located on the top left corner of the unit is solid blue indicating Wi Fi or Bluetooth is on Note Even though the indicator is blue to indicate Wi Fi is turned on it does not necessarily mean a connection has been established with another device or access point If Wi Fi is off the Wi Fi icon turns from amber or green to gray Battery saving tip Turn Wi Fi off when you are not using it Connecting to a network Perform the following steps to connect to a WLAN l 2 3 If one or more broadcast networks are present the Network Indicator icon appears in
81. splaying the signal strength 3 To exit the Connectivity box tap the Hide button Note The signal strength icon will not be displayed if a connection is not present Network settings Use the next few sections to learn how to set up and change network configuration settings so your HP iPAQ can communicate with other networks Locating an IP address To find the IP address the wireless network is using 1 Be sure Wi Fi is powered on 2 Establish a Wi Fi connection 3 Tap the iPAQ Wireless icon 4 From the iPAQ Wireless screen tap the Wi Fi Settings button gt Network Adapters tab 5 Tap the appropriate adapter to modify the settings The IP address appears in the IP address box Changing TCP IP settings Note Most ISPs and private networks now use dynamically assigned IP addresses You will not need to change TCP IP settings unless your ISP or private network does not use dynamically assigned IP addresses If you are not sure check with your network administrator To change TCP IP settings 1 Contact your ISP or network administrator to determine your IP address subnet mask and default gateway if needed Be sure Wi Fi is powered on Tap the iPAQ Wireless icon From the iPAQ Wireless screen tap Settings gt Network Adapters tab In the My network card connects to list box tap either The Internet or Work aRwWN Note If you are connecting to your ISP at home tap The Internet If you are connecting
82. t name resolution e Obtain the specific server IP address e Determine if alternate addresses are available Note An alternate address may be enabled to establish a connection when the primary server is unavailable 2 Turn on the WLAN 3 Tap the Connectivity icon gt Settings gt Advanced tab gt Network Card gt Network Adapters tab 4 In the My network card connects to drop down box tap either The Internet no proxy server is used or Work proxy server is used Note If connecting to the ISP at home then tap The Internet If connecting to a private network such as a corporate network at work then tap Work 5 In the Tap an adapter to modify settings box tap iPAQ WLAN Wireless Adapter 6 Tap the Name Servers tab and enter the appropriate information 7 Tap OK to save the new settings Configuring ISP settings To add edit or delete the ISP settings on an HP iPAQ h4100 or h4300 series handheld device perform the following steps To add a new modem connection 1 Tap Start gt Settings gt Connections tab gt the Connections icon gt Advanced tab In the Connections screen tap Select Networks Networks are groups of settings used by programs to automatically connect to an ISP or private network 3 On the Network Management screen select My Work Network from one of the drop down lists and then tap the New box beneath the connection On the General tab enter a name for the settings Tap the Modem tab Ta
83. t to the Internet checkboxes 6 In the Proxy server box enter the proxy server name received from the network administrator Tap OK if the port number or proxy server type settings do not require changes and skip step 7 7 f port number or proxy server type settings must be changed then tap Advanced and make the necessary settings changes Tap OK h6300 series This section includes the following topics e Turning on and off the WLAN e Connecting to a network e Manually entering new network settings e Working with HP supported wireless authentication protocols e Searching for networks to access e Managing wireless networks e Network settings e VPN server connections 46 Turning on and off the WLAN Perform the following steps to turn on or off the WLAN 1 To turn Wi Fi on or off from the Today screen tap the iPAQ Wireless icon 2 in the command bar and then tap the Wi Fi icon If Wi Fi is powered on the Wi Fi icon background turns from gray to amber to green and the Wi Fi LED located to the left of the power button blinks green to indicate Wi Fi is on Note A blinking amber Wi Fi LED indicates Wi Fi is on but not connected and a blinking green Wi Fi LED indicates Wi Fi is on and associated with another device Even though the Wi Fi LED flashes to indicate Wi Fi is turned on it does not necessarily mean a connection has been established with another device or access point Alternatively you can use the
84. tab gt Connections icon gt Advanced gt Network Card gt Wireless tab Tap the network desired to review or edit 3 If edits are made to the existing settings then tap OK to save the new settings Deleting a network To delete a wireless network perform the following steps 1 Turn on the WLAN 2 Tap the Connectivity icon in the Navigation bar 3 In the Connectivity pop up box tap Settings the Advanced tab Network Card and then the Wireless tab 4 In the Wireless networks box tap the name of the desired network to delete and hold down the stylus for a few seconds until the Connect Remove Settings drop down box appears Tap Remove Settings Or on the Start menu tap Settings the Connections tab the Connections icon the Advanced tab and then Network Card Tap the Wireless tab highlight the desired connection to delete and hold the stylus down a few seconds until the drop down box appears 5 Tap Remove Settings Monitoring signal strength and status Perform the following steps to view the signal strength between the HP iPAQ Pocket PC h4100 or h4300 series handheld device and the access point WLAN connection Note The signal strength icon will only display when a connection is present 1 Tap the Connectivity icon or in the Navigation bar The Connectivity box displays the type of network the HP iPAQ is connected to Work or Internet Displayed next to the network type either Internet or Work is the field Wire
85. te Connect box appears Tap Connect to complete the connection VPN server connections Creating a VPN connection A VPN connection provides a secure connection to servers such as a corporate network via the Internet If the name password domain name TCP IP settings and host name or IP address of the VPN server are not known then contact the network administrator Perform the following steps to set up a VPN server connection Note At this point you may use the New Connection wizard to set up a VPN connection or continue with the steps below The New Connection wizard provides online Help and is available at any time in the VPN server connection setup by tapping the keyboard question mark Turn on the WLAN On the Today screen tap Start gt Settings gt Connections tab gt Connections gt Tasks tab Under My Work Network tap Add a new VPN server connection On the Make New Connection screen enter a name for the connection in the Name box Enter the appropriate information provided by the network administrator in the Host name IP box Tap the appropriate VPN type received from the network administrator and then tap Next On the My VPN screen tap either A certificate on this device or A pre shared key If you tapped A pre shared key enter the key number in the box 7 On the My VPN screen enter a user name password and domain provided by the network administrator 8 Tap Finish 9 Follow the instructions in the
86. tes with an access point the Logon Window pop up box appears Select the appropriate keyboard and enter the user name and the password to be used Leave the domain field blank and tap the Save Password box Searching for networks to access Networks that have already been configured preferred networks are listed in the Wireless Networks box on the Configure Wireless Networks screen You can choose to connect only to preferred networks or have the HP iPAQ search for and connect to any available network Perform the following steps to search for available networks 1 Tap the Connectivity icon in the Navigation bar or from the Today screen tap Start gt Settings gt Connections tab gt Connections icon Tap the Advanced tab gt Network Card gt Wireless tab 2 In the Networks to access box tap the type of network desired All Available Only access points or Only computer to computer 3 To restrict the search to networks that have already been configured uncheck the Automatically connect to non preferred networks checkbox Note If the Automatically connect to non preferred networks checkbox is checked then the HP iPAQ will detect any new networks and provide the opportunity to configure them 34 Managing wireless networks Viewing or editing a network To view or edit an existing or available wireless network perform the following steps 1 Turn on the WLAN 2 In the Connectivity pop up box tap Settings gt Advanc
87. the WLAN Perform the following steps to set up a WLAN connection on an HP iPAQ Pocket PC h4100 or h4300 series handheld device 1 On the Today screen tap the Connectivity icon or in the Navigation bar at the top of the device or tap Start and then tap iPAQ Wireless 2 If you tapped the Connectivity icon in the Navigation bar then tap Turn Wireless On or Turn off flight mode when the Connectivity box appears Or tap Start iPAQ Wireless and then tap the WLAN icon the iPAQ Wireless screen appears with the message Tap a button to turn an individual wireless feature ON OFF The WLAN icon displays in orange the off color tap the WLAN icon to turn on the WLAN The icon changes to green the on color and the WLAN indicator light flashes green Note Even though the WLAN indicator flashes green on it does not necessarily mean a connection has been established Battery saving tip Turn the WLAN off when it is not being used When the WLAN is on make sure one of the WLAN power saving modes is enabled Tap Start gt Settings gt System tab On the Settings screen tap the Power icon the Control tab and then tap Auto for the WLAN Power save mode Note The power save modes are not always supported by all access points and networks If a connection cannot be made to a particular wireless network then try turning off the WLAN Power save mode 13 Connecting to a network Perform the following steps to connect to a WL
88. to VPN type tap the type of authentication to use with your device IPSec L2TP or PPTP If you aren t sure which option to choose ask your network administrator 8 Tap Next TOS O ONS Note If you selected PPTP in the previous screen then skip the following step 9 If you selected IPSec L2TP on the previous screen tap the type of authentication If you selected A pre shared key enter the key provided by your network administrator then tap Next 52 10 Enter the user name password and domain name provided by your network administrator Note If a domain name was not provided you may be able to connect without entering one 11 To change advanced settings tap the Advanced button Note You will not need to change advanced settings unless the server to which you are connecting does not use dynamically assigned IP addresses and you need to enter your TCP IP settings or you need to change server DNS or WINS settings 12 Tap the Finish button Starting a VPN connection To start a connection through a VPN server be sure Wi Fi is powered on and then select the VPN network Your HP iPAQ will automatically begin connecting Typical WLAN setup and installation scenarios Updating the HP iPAQ while connected to a desktop computer IMPORTANT To prevent file corruption keep the HP iPAQ connected to the power adapter during the installation process 1 Ensure that the HP iPAQ is docked and connected to a desktop computer run
89. twork the HP iPAQ is connected to Work or Internet Displayed next to the network type either Internet or Work is the Wireless Card field followed by some vertical green bars Four bars display the strongest connection signal Figure 7 The WLAN signal strength indicator for the HP iPAQ Pocket PC h5400 series with Microsoft Pocket PC 2003 ROM upgrade 2 To make changes to the connection tap Settings 3 To exit the Connectivity box tap the Hide button 35 Network settings Locating an IP address Perform the following steps to identify the IP address of a wireless network Turn on the WLAN Tap the Connectivity icon gt Settings and then tap the desired network to establish a connection Tap the Connections icon gt Advanced gt Network Card gt Network Adapters tab Tap the appropriate adapter in the Tap an adapter to modify settings box When the iPAQ Wireless Adapter screen appears tap Use server assigned IP address The IP address displays in the IP address box Oe oN Figure 8 The IP address display screen a axis iPAQ WLAN Wireless Adapter Use server assigned IP address Use pedf P address IP Address Mame Servers Changing TCP IP settings Note Most ISPs and private networks use dynamically assigned IP addresses Unless the ISP or private network does not use dynamically assigned IP addresses the TCP IP settings require no change If unsure whether the TCP IP settings use dynamica
90. type of authentication to use with your device IPSec L2TP or PPTP If you aren t sure which option to choose ask your network administrator Tap Next If you selected IPSec L2TP on the previous screen select the type of authentication If you are using A pre shared key enter the key provided by your network administrator and then tap Next 26 Note If you selected PPTP in the previous screen this step is skipped 9 Enter the user name password and domain name provided by your network administrator Note If a domain name was not provided you may be able to connect without entering one 10 Tap the Finish button Note For online Help for any screen in the New Connection wizard or while changing settings tap the Changing a VPN connection 1 Be sure Wi Fi is powered on 2 Tap the Connectivity icon in the Navigation bar and then Settings gt Tasks tab 3 Under your work network tap Manage existing connections gt VPN tab 4 Select the VPN connection you want to change and then tap Edit 5 In the Name box enter new name for the connection for example your company s name 6 In the Host name IP box enter the VPN server name or IP address 7 Next to VPN type tap the type of authentication to use with your device IPSec L2TP or PPTP If you aren t sure which option to choose ask your network administrator 8 Tap Next 9 If you selected IPSec L2TP on the previous screen tap the type of
91. uses a public private key infrastructure to setup a secure conduit to exchange the encryption keys The exchange is very similar to the exchange used in a secure web site HTTPS The disadvantage to this protocol is the requirement for extensive certificate management this EAP type does not authenticate the user as much as it authenticates the device WEP WEP encrypts data immediately before wireless transmissions are sent and decrypts data it receives WEP security is considered the first significant line of defense against casual eavesdroppers If WEP uses a secret key which is considered similar to a password then the key must be available on all of the network s wireless devices Temporal Key Integrity Protocol TKIP technology improves WEP by using a per packet key mechanism in which the base key is modified for each packet sent over the network The overall key length is extended to 256 bits for encryption Then and now HP iPAQ wireless implementation HP iPAQ handheld devices are designed to increase productivity by giving customers the ability to continue working even when their work takes them away from the office Whether meeting in an office on the other side of the company across town at a customer site at home working late whatever the reason HP produces wireless and mobile devices to help customers expand their working world Today HP engineering works continuously to provide enhancements new functionality and evolvi
92. with HP supported wireless authentication protocols Instructions for configuring an HP iPAQ handheld device with a high security authentication protocol vary between product series and the selected protocol Other affecting issues are ROM releases operating systems and protocol specific requirements to name a few The following instructions are intended as a roadmap to help you get started Actual implementation may require additional steps consultation with ISPs network administrators and implementation direction from third party software companies such as Cisco Systems Assistance may also be obtained from the HP web site www hp com and the Cisco Systems web site www cisco com Perform the following steps to set up an HP supported authentication protocol on an HP iPAQ Pocket PC h5400 series with Microsoft Pocket PC 2002 handheld device Follow steps 1 through 7 in the preceding section Manually entering new network settings Select either 64 bit or 128 bit encryption from the Wireless Encryption WEP drop down list Select whether they keys are alphanumeric or hexadecimal Enter the key in the appropriate field Select the key number from the drop down list Tap Finish Oe ON Searching for networks to access You can search for access points within your coverage area and establish a link once located Searching for access points Perform the following steps to locate an access point 1 On the Today screen tap St
93. y server is used Note If connecting to the ISP at home then select The Internet If connecting to a private network such as a corporate network at work then select Work 5 In the Tap an adapter to modify settings box tap iPAQ USB Wireless Adapter 6 Tap the Name Servers tab and enter the appropriate information Changing ISP settings To add edit or delete the ISP settings on an HP iPAQ h5500 series handheld device perform the following steps 1 Tap Start gt Settings gt Connections tab gt Connections icon 2 Under your ISP connection tap Add a new modem connection to establish a new modem connection or Manage existing connections if changes to an existing connection are desired To add a new modem connection 1 On the Make New Connection screen give the connection a name by entering the name in the Enter a name for the connection box Select the desired modem in the Select a modem drop down box Tap Next On the text screen enter the appropriate country code 1 for the U S area code and telephone number to be dialed for the connection tap Next Type the desired user name for the connection Type the desired password for the connection Type the domain if a domain was provided by the ISP or network administrator Tap Finish BON oo NO tn To change an existing connection 1 Tap the Connectivity icon gt Settings gt Tasks tab 2 On the Connections screen tap Manage existing connections 3

The Wireless LAN and HP iPAQ Handheld Devices

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