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User Guide - Firmware Center

1. 83 Canceling a Transmission After the Original Is Scanned Before a Transmission Is Started 83 Sending at a Specific Time Send Later ccccecscscscsssssesesessesescsesesesesesesecscsesesesesesecseseseseseseaceeseseseseeeseeeees 85 OPIN CP DCUMC UA nessa esas ahntea Pet estes ales ene e a ea ees enncasanietades eteoere Cust cnntens 86 Sending Stored Bye yel i 1 eee ee eee eee ene oe ote E neem eT ett Ei E EE E E E 87 Printing the Journal MGRUGIIY lt ciec5oieecccenencssxovaccnssnecacastoueeseyanteaensxosadeneanesaesdsausebnvandsaensxewladscsanecanastauechisandsaeesiaxds 89 5 Print Gaick losal tor US ce mean ea eee ee Nene eee ne ne eC ee ee eee eee eee 9 Guick Install for IN St see sess sees va adeectove eaten ce cecen seeeee va doeine a tesccaeten eee ee aeeeee ane cea 92 Displaying the Printer Driver Properties cccccccsssecesesessesesesesseseseseseesesesesecseseseceesesesecseseseeseseseeeseseseeeeseaees 93 STL CEP UMN htaccess eee E E E E E 94 When Using the PCLO Printer Driver icccsccszscs sessierecostescsectestseserstecaauseieteecsieiesactestnsetatece ee 94 Locked PM ese stecesxacmeaiscnnentneynormesesnstunsonennsaientortcuntpuceenestustrnarsusioessstdtruntausresesbeseouansussesnstedseuntsusresastescoussussed 95 Sending a Locked Print FNC i ceadecensccvesnzcceriesnasewechisintcanssssredensiexanenclawesbnrautcaeaseax sonesseusneneledesGoyentaavarsax sdensounes 95 Printing a Locked Print File Usi
2. History Send Settings 4 Place originals 5 If necessary select Send Settings or Original and specify scan settings according to the original you want to scan Example Scanning the document in color duplex mode and saving as a PDF file e Press Original and then press 2 Sided e Press Send Settings Select Type of Original and then press Full Color e Press Send Settings Select File Type and then press PDF 6 Specify the destination You can specify multiple destinations 7 Press Y in Send Settings twice select Sender Name and then specify the e mail sender originator 111 6 Scan 8 To use the Message Disposition Notification function select Send Settings press Y four times and then press Reception Notice If you select Reception Notice the selected e mail sender will receive e mail notification when the e mail recipient has opened the e mail 9 Press the Start key Registering an E mail Destination Press the User Tools Counter key Press Address Book Mangmnt Press New Program Press Names On FB Q N Press Name The name entry display appears 6 Enter the name and then press OK 7 Press Y to display Title 1 Title 2 and Title 3 8 Press Title 1 Title 2 or Title 3 to select the key for the classification you want to use 000273 Display Priority 5 The keys you can s
3. History Send Settings Press SMB Press Enter in Destination Press Enter on the right side of the path field e amp bP Enter the path for the folder In the following example path the shared folder name is user and the computer name is deskO1 desk01l user 6 Press OK 7 Depending on the destination setting enter the user name for logging in to the computer Press Enter to the right of the user name field to display the soft keyboard 8 Depending on the destination setting enter the password for logging in to the computer Press Password for the password to display the soft keyboard 9 Press Connection Test A connection test is performed to check whether the specified shared folder exists 10 Check the connection test result and then press Exit 11 Press OK 110 Basic Procedure for Sending Scan Files by E mail Basic Procedure for Sending Scan Files by E mail 1 Press the Home key on the top left of the control panel and press the Scanner icon on the Home screen CXC252 2 Make sure that no previous settings remain If a previous setting remains press the Reset key 3 Press the Email tab A KON Ready Tel 9 100 etn 2 eee 8 Set original and specify destination Folder Swtch Dest List Comm Status Print 1 Sided Wg Black amp White f Select Destination Peale Manual Entries Tre from Address Book
4. 201 10 Troubleshooting Message Causes Solutions Programmed Cannot program the destination s that is not programmed in the address book SMTP authentication email address and administrator email address mismatch Scanner journal full Cannot send data Delete scan journals in Scan Features Selected file is currently in use File name cannot be changed Selected file is currently in use Password cannot be changed Selected file is currently in use User name cannot be changed The destinations selected while registering to the program contain a folder destination for which one of the following destinations is set Directly specified destination Delivery Server Destination WSD Destination or DSM Destination The SMTP authentication e mail address and the administrator s e mail address do not match Print amp Delete Scanner Journal in Scanner Features is set to Do not Print Disable Send and Scanner Journal is full You cannot change the name of a file whose status is Waiting to send data or that is being edited with DeskTopBinder You cannot change the password of a file whose status is Waiting to send data or that is being edited with DeskTopBinder You cannot change the sender s name whose status is Waiting to send data or that is being edited with DeskTopBinder WSD destinations and DSM destinations cannot be regi
5. Check that the side or end fences are set properly Also check that the side fences are locked For details about setting the side and end fences see Changing the Paper Size Paper Specifications and Adding Paper Change the setting for Apply 2 sided in System Settings to enable duplex printing for the paper tray For details about setting Apply 2 sided see Tray Paper Settings Connecting the Machine System Settings Turn off the main power switch and make sure the main power indicator turns off Wait at least 10 seconds and then turn the main power switch on again 161 10 Troubleshooting Shutting down Please wait Main power will be turned off automatically Maximum waiting time 2 minute s appears The machine makes a loud clicking sound shortly after the main power switch is turned off An error has occurred when the Address Book is changed from the display panel or Web Image Monitor The Address Book cannot be changed from the display panel The shut down procedure has begun because the main power switch was turned off while the machine was in standby mode or performing an operation The main power switch makes a loud clicking sound inside the machine when the main power is turned off automatically The Address Book cannot be changed while deleting the multiple stored documents The Address Book cannot be changed while it is being backed up from Web Imag
6. 216 INDEX IE E 2 ded UND etc cersee ns tcsiecseet cones eendcsaoeeease assecseetes 9 A Address book 11 77 78 106 108 109 112 113 ADF risers ccanceansane E 8 26 50 ADF COW CL carttansideceeni yuatsceuniteitenonegencennetsnsn tunepnersicesiens 26 ADF cover open level ccccccsseseesesseseseseeseeesesees 26 Authentication SCree n ccccccceccesesseseeseeeeseseeeeees A8 Auto Document Feedel c cccccscsceeeeees 8 26 50 Auto Reduce Enlarge ccccccsscscsesesseseseees 14 57 B Base DOIN an 55 Beep le rte ccccceseesecesesseseseeeeeseseseeeeseseeeees 156 Bypass Oy saecsneratteersorentursesrerauneneons 27 68 131 Bypass tray open leVel u ccccceceseeseeeeseteteeeeeeees 27 C Canceling a transmission ccccccceseeeeeeees 82 83 Check Status KEY lt ccsescstaseseerssoussspscaesceteoteesete 33 154 Check Status SCHES I scz sac ticeactcenned osenscteniecssteaviotee 154 Checking stored files ccccccccecceseeeeeeseneeeees 116 eg kayara en ene eee een ee ae 32 SS EE EEEE 9 14 63 Communicating indicator cccccccseseeeseeeseeeeees 32 Confidential File indicator cccccceeseseseseeeeeeeees 32 Control panelinin sia 26 31 Converting documents to electronic formats 10 01S enuen r EEE 53 Copy Dota Security Unit c cssassoseceonsarseveaneenctnneaes 24 Copy ChOMGlOMcsssnscsnormnnenmeaancmnnmrunons 61 Counter key c ccccccscssesesesssseseseseeseseseseeseseseeeeeesenees 32
7. 27 28 2 Getting Started Rear cover Open to access the inside of the machine and remove jammed paper Open here to replace the fusing unit 6 Gigabit Ethernet port Use a network interface cable to connect the machine to a network 7 USB 2 0 Type B port Use a USB cable to connect the machine to a computer 8 Security slot Connect a security cable to prevent theft 9 USB port H Port for use by customer engineer Do not use this port 10 Slot Optional interface boards can be inserted Insert an optional wireless LAN interface board file format converter or IEEE 1284 interface board 11 Expansion card slots Remove the cover to install SD cards External telephone connector For connecting an external telephone G3 interface unit connector For connecting a telephone line USB Host Interface Connect external devices such as a card authentication device Interior Front view l CXC403 Toner cartridge Pull out the toner cartridge and remove jammed paper Messages appear on the screen when the toner cartridge needs to be replaced or a new cartridge needs to be prepared Guide to Names and Functions of Components For details about the messages that appear on the screen when consumables need to be replaced see Replenishing and Replacing Consumables Maintenance and Specifications e When you remove jammed paper pull out the toner cartridge with the drum unit If you want to remove
8. 5 Press the Start key 12 7 Document Server 22 8 Web Image Monitor This chapter describes frequently used Web Image Monitor functions and operations For the information not included in this chapter see Connecting the Machine System Settings on the supplied CD ROM or Web Image Monitor Help Displaying Top Page This section explains the Top Page and how to display Web Image Monitor e When entering an IPv4 address do not begin segments with zeros For example If the address is 192 168 001 010 you must enter it as 192 168 1 10 1 Start your Web browser 2 Enter http machine s IP address or host name in your Web browser s URL bar Top Page of Web Image Monitor appears If the machine s host name has been registered on the DNS or WINS server you can enter it When setting SSL a protocol for encrypted communication under environment which server authentication is issued enter https machine s IP address or host name Web Image Monitor is divided into the following areas Web Image Monitor 4 Home 3 z a Engish Switch Refresh 2 _ 3 i Status Information gt E Device Name m Commen t m Location m Host Name RNPOO2673444DCA amp Device Management gt 1 E Print Job Stored File A Convenien t Links gt NetRICOH Alert Status m Alert m System Status OK es 5 E Messages Oitem s E Toner lJ Status OK E I
9. CXC448 1 Supply Information icon Press to check the toner paper and maintenance guidance 2 Copier Press to make copies For details about how to use the copy function see Copy Document Server 3 Facsimile Press to send or receive faxes For details about how to use the fax function see Fax 4 Document Server Q Press to store or print documents on the machine s hard disk For details about how to use the Document Server function see Copy Document Server 5 Printer Press to make settings for using the machine as a printer 39 36 2 Getting Started 10 11 For details about how to make settings for the printer function see Prit Address Book Management Press to display the Address Book For details about how to use the Address Book see Connecting the Machine System settings Home screen image You can display an image on the Home screen such as a corporate logo To change the image see Displaying the Image on the Home Screen Convenient Functions Scanner Press to scan originals and save images as files For details about how to use the scanner function see Scan Browser Press to display Web pages For details about how to use the browser function see Convenient Functions a v Press to switch pages when the icons are not displayed on one page Shortcut icon You can add shortcuts to programs or Web pages to the Home screen Fo
10. When printing with the PostScript 3 printer driver the hard disk capacity for fonts and forms has been exceeded The hard disk became full while using the error job store function to store Normal Print jobs as Hold Print files An input buffer overflow occurred The user name for LDAP Authentication or Integration Server Authentication was already registered in a different server with a different ID anda duplication of the user name occurred due to a switching of domains servers etc When Messages Are Displayed on the Control Panel e Delete unneeded files stored in the machine e Reduce the data size of the Sample Print Locked Print Hold Print or Stored Print file Delete unneeded forms or fonts registered in the machine Delete unneeded files stored in the machine Reduce the data size of the Temporary Print file and or the Stored Print file In Printer Features under System set Memory Usage to Font Priority In Printer Features under Host Interface select I O Buffer and then set the maximum buffer size to a larger value Reduce the number of files being sent to the machine For details about User Authentication see Security Guide 191 10 Troubleshooting Insufficient Memory A memory allocation error PCL 5e occurred Select a lower resolution on the printer driver For details about how to change the resolution setting see the pri
11. Printer Features menu the settings made using the control panel have priority over the printer driver settings For details see System Print e The default of Bypass Tray is Driver Command e Settings remain valid until they are changed e For details about setting printer drivers see Printing Documents Print e Region mainly Europe and Asia A4L is the default setting for Printer Bypass Paper Size e Region B mainly North America 81 2 x 11D is the default setting for Printer Bypass Paper Size Specifying regular sizes using the control panel 1 Press the User Tools Counter key CXC251 2 Press Tray Paper Settings 3 Press Y 4 Press Printer Bypass Paper Size 133 9 Adding Paper and Toner 5 Select the paper size Printer Bypass Paper Size Select item then press OK A6L B5 JSO B6 JIS B6 JIS CS Env D C6 EnO e mMm l mm 6 Press OK 7 Press the User Tools Counter key Specifying a custom size paper using the control panel 1 Press the User Tools Counter key CXC251 Press Tray Paper Settings Press Y Press Printer Bypass Paper Size gt D N Press Custom Size If a custom size is already specified press Change 6 Press Vertical 134 Loading Paper into the Bypass Tray 7 Enter the vertical size using the number keys and then press Enter size with the Number keys then press lt 12
12. Getting Started When the machine is in Sleep mode the Energy Saver key flashes slowly Login Logout key Press to log in or log out User Tools Counter key e User Tools Press to change the default settings to meet your requirements See Accessing User Tools Connecting the Machine System Settings Simple Screen key Press to switch to the simple screen See Switching Screen Patterns Getting Started key Enter key Press to confirm values entered or items specified Start key Press to start copying printing scanning or sending Clear key Press to delete a number entered Stop key Press to stop a job in progress such as copying scanning faxing or printing Number keys Use to enter the numbers for copies fax numbers and data for the selected function Fax Received indicator Communicating indicator Confidential File indicator e Fax Received indicator Lights continuously while data other than personal box or Memory Lock file is being received and stored in the fax memory See Substitute Reception Fax e Communicating indicator Lights continuously during data transmission and reception e Confidential File indicator Lights continuously while personal box data is being received Blinks while Memory Lock file is being received See Personal Boxes and Printing a File Received with Memory Lock Fax 20 Guide to the Names and Functions
13. Select No to program 001 X Not Programmed 002 X Not Programmed 003 X Not Programmed X Not Programmed 6 Enter the program name 7 Press OK 8 Press Exit twice e The number of characters you can enter for a program name varies depending on the functions as follows e Copier 34 characters e Document Server 34 characters e Facsimile 20 characters e Scanner 34 characters e When a specified program is registered as the default its values become the default settings which are displayed without pressing the Program key when modes are cleared or reset and after the machine is turned on See Changing the Default Functions of the Initial Screen Convenient Functions e When the paper tray you specified in a program is empty and if there is more than one paper tray with the same size paper in it the paper tray prioritized under Paper Tray Priority Copier or Paper Tray Priority Facsimile in the Tray Paper Settings tab will be selected first For details see System Settings Connecting the Machine System Settings A2 Registering Functions in a Program e Destinations that are registered in the machine s Address Book can be registered to a program of g g prog the scanner mode e Destinations can be registered to a program of the scanner mode only when Include Destinations is selected for Program Setting for Destinations in Scanner Features For details about the set
14. Set original and specify destination Comm Status Print J TX File Status f RX File Status Select Destination Manual Entry Manual Entries from Address Book A History Press Y four times and then press Select Stored File 3 Select the documents to be sent When multiple documents are selected they are sent in the order of selection e Press File Name to place the documents in alphabetical order e Press Date to place the documents in order of programmed date e Press Queue to arrange the order of the documents to be sent To view details about stored documents press Details Press L515 to switch the screen to thumbnail display 4 If you select a document with a password enter the password using the number keys and then press OK 5 Specify TX Method as necessary Press TX Method select Original Stored File or Stored file Original and then press OK 6 Press OK twice 7 To add an original to stored documents place the original and then select any scan settings you require 8 Specify the destination and then press the Start key 88 Printing the Journal Manually Printing the Journal Manually To print the Journal manually select the printing method All Print per File No or Print per User All Prints the results of communications in the order made Print per File No Prints only the results of communications specified by file number Print p
15. scan Dividing file scan High resolution scan Batch document scan Facsimile mode Transmission result notification fax Specitied time fax transmission Departmental fax transmission Select PDF A under File Type in Send Settings In Send Settings specify PDF High Compress PDF or PDF A in File Type and also specify Digital Signature Specify Divide in Send Settings Specify settings to save scanned data in TIFF format Also specify a higher resolution under Resolution in Send Settings Select Batch in Send Settings Select Preview and specify Email TX Results in Send Settings Specify Send Later in Send Settings Specify Fax Header Print under Option Setting in Send Settings You can easily digitize documents to PDF A file format which is suitable for long term storage You can add a digital signature to an important document such as a contract so that any data tampering can be detected You can scan a multiple page original as one file by splitting it into groups of a specified number of pages Scanned documents maintain much of the detail of the originals but the size of the data may be quite large You can apply multiple scans to a large volume of originals and send the scanned originals You can check whether the transmission settings are correct before and after transmission You can send a fax at a specifi
16. 1 On the Start menu click Devices and Printers 2 Right click the icon of the printer you want to use 3 Click Printer properties 73 5 Print Standard Printing e The default setting is duplex printing If you want to print on only one side select Off for the duplex setting e If you send a print job via USB 2 0 while the machine is in Low Power mode or Sleep mode an error message might appear when the print job is complete In this case check if the document was printed When Using the PCL 6 Printer Driver 1 Click the WordPad menu button in the upper left corner of the window and then click Print In the Select Printer list select the printer you want to use Click Preferences In the Job Type list select Normal Print In the Document Size list select the size of the original to be printed In the Orientation list select Portrait or Landscape as the orientation of the original N GO GG BB W ND Inthe Input Tray list select the paper tray that contains the paper you want to print onto If you select Auto Tray Select in the Input Tray list the source tray is automatically selected according to the paper size and type specified 8 In the Paper Type list select the type of paper that is loaded in the paper tray 9 If you want to print multiple copies specify a number of sets in the Copies box 10 Click OK 11 Start printing from t
17. Copy Se 1 Press Other Func Red Enla 2 Press Duplex 3 Select 1 Sided gt 2 Sided or 2 Sided 2 Sided according to how you want the document to be output To change the original or copy orientation press Orientation ia mir a 0 T gt gt u AE GAE Unreadable Direction 4 Press OK twice 5 Place the originals 6 Press Orig 60 Duplex Copying 7 Press Original s Orientation Copier 8 Ready Original s Orientation RICR Readable Direc Set the original as shown below 8 Select the original orientation and then press OK twice 9 Select the paper tray 10 Press the Start key Specifying the Original and Copy Orientation Select the orientation of the originals and copies if the original is two sided or if you want to copy onto both sides of the paper CKNO11 e Top to Top e Top to Bottom Ss all wth sth CKNO12 1 Press Orientation 6 3 Copy 2 Select Top to Top or Top to Bottom for Original if the original is two sided Orientation gt Original P Copy Top to Bottom Top to Bottom 3 Select Top to Top or Top to Bottom for Copy 4 Press OK 62 Combined Copying Combined Copying This mode can be used to select a reproduction ratio automatically and copy the originals onto a single sheet of copy paper The machine selects a reproduction ratio between
18. Orientation fixed top to bottom or two sided paper for example letterhead paper punched paper or copied paper might not be printed correctly depending on how the originals and paper are placed Settings for the User Tools In Tray Paper Settings specify Letterhead for Paper Type of the paper tray you want to use e Copier mode Specify On for Letterhead Setting in Input Output under the Copier Docu Server Features menu and then place the original and paper as shown below e Printer mode Specify Auto Detect or On Always for Letterhead Setting in System under the Printer Features menu and then place the paper as shown below For details about the letterhead settings see Copier Document Server Features Copy Document Server or Printer Features Print Original orientation and paper orientation The meanings of the icons are as follows Place or load paper scanned or printed side face up Place or load paper scanned or printed side face down e Original orientation Place the originals as shown below 137 9 Adding Paper and Toner Landscape D e Paper orientation e Copier mode When placing originals in the ADF and copying on orientation fixed paper from the bypass tray specify the paper size Two sided 1 If you place originals in the ADF and copy on orientation fixed paper from the bypass tray without specifying the paper size the image might be copied upside
19. Press the Start key ai SS E Place the next original on the exposure glass within 60 seconds when you send multiple originals and then repeat steps 4 and 5 Repeat this step for each page 76 Basic Procedure for Transmissions Memory Transmission WB Facsimile e e a 1R Scanninad m Ttl Dest Memory 1100 Set orig in 35 sec amp Start To end 7 Press the key The machine dials the destination and starts transmission Registering a Fax Destination Press the User Tools Counter key Press Address Book Mangmnt Press New Program Press Names Press Name The name entry display appears 6 Enter the name and then press OK Press Y to display Title 1 Title 2 and Title 3 Press Title 1 Title 2 or Title 3 to select the key for the classification you want to use 00027 test The keys you can select are as follows e Frequent Added to the page that is displayed first e AB CD EF GH UK LMN OPQ RST UVW XYZ 1 to 10 Added to the list of items in the selected title You can select Frequent and one more key for each title Press OK 10 11 Press Exit Press Fax Dest Ue 4 Fax 12 Press Fax Destination 13 Enter the fax number using the number keys and then press OK Enter Fax Destination with the Nurnber keys then press OK _rrrclclrttC t
20. Print Recommended envelopes For information about recommended envelopes contact your local dealer For details about the sizes of envelopes you can load see page 140 Recommended Paper Sizes and Types e Load only one size and type of envelope at a time e To get better output quality it is recommended that you set the leading edge print margin to at least 15 mm 0 6 inches and the other margins to at least 10 mm 0 4 inches each Output quality on envelopes may be uneven if parts of an envelope have differing thicknesses Print one or two envelopes to check print quality e Flatten out prints if they are creased or curled e Check the envelopes are not damp e High temperature and high humidity conditions can reduce print quality and cause envelopes to become creased e Depending on the environment copying or printing on envelopes may wrinkle them even if they are recommended e Certain types of envelopes might come out creased dirtied or misprinted If you are printing a solid color on an envelope lines may appear where the overlapped edges of the envelope make it thicker 148 Adding Toner Adding Toner This section explains precautions when adding toner how to send faxes or scanned documents when the toner has run out and how to dispose of used toner A WARNING e Do not incinerate toner new or used or toner containers Doing so risks burns Toner will ignite on contact with naked
21. click Job on the volume use limitations will be Status Information menu And canceled then click Print Job History in Document Server The Home screen is being Wait for a while and then try to create edited by another function the shortcut on the Home screen again The image data size is not For details about the image data size valid for shortcut images see Customizing the Home Screen Convenient Functions The file format of the shortcut The file format of shortcut images to be image to be added is not added must be PNG Specify the supported image again e If you cannot make copies as you want because of paper type paper size or paper capacity problems use recommended paper For details about recommended paper page 140 Recommended Paper Sizes and Types 163 10 Troubleshooting When Messages Are Displayed on the Control Panel Messages Displayed When Using the Copy Document Server Function This section describes the machine s main messages If other messages appear follow their instructions e If you cannot make copies as you want because of the paper type paper size or paper capacity problems use recommended paper For details about recommended paper see page 140 Recommended Paper Sizes and Types e For messages that are not listed here see page 157 When You Have Problems Operating the Machine Cannot delete the folder The folder cannot be deleted Unlock the
22. client computer forcing the client computer to remain inactive when it receives scan data The Scan Profile might be incorrectly configured When Messages Are Displayed on the Control Panel Check whether the computer name and the folder name for the destination are correct Antivirus programs and firewalls can prevent client computers from establishing connection with this machine e If you are using anti virus software add the program to the exclusion list in the application settings For details about how to add programs to the exclusion list see the anti virus software Help e To prevent a firewall blocking the connection register the machine s IP address in the firewall s IP address exclusion settings For details about the procedure for excluding an IP address see your firewall s Help Set Scan Profile For details about how to do this see Changing a Scan Profile Scan Open scanner properties click the Events tab and then select Start this program as the computer s response on receipt of scan data For details see your operating system s Help Check the Scan Profile configuration 195 10 Troubleshooting Cannot write on the The memory device is faulty Check to see if the memory device memory storage device or the file name contains a is defective Check the memory storage character that cannot be Check the memory device It device and machine used might be unformatte
23. tss SC lt i re A 14 Specify optional settings such as SUB Code SEP Code and International TX Mode To specify SUB Code or SEP Code press Adv Features 15 Press OK 16 Press Exit 17 Press OK 18 Press the User Tools Counter key Deleting a Fax Destination e If you delete a destination that is a specified delivery destination messages to its registered Personal Box for example cannot be delivered Be sure to check the settings in the fax function before deleting any destinations 1 Press the User Tools Counter key Press Address Book Mangmnt Press Change Press Fax Dest a FB O N Select the name whose fax destination you want to delete Press the name key or enter the registered number using the number keys You can search by the registered name user code fax number folder name e mail address or IP Fax destination 6 Press Fax Dest 7 Press Fax Destination 78 Basic Procedure for Transmissions Memory Transmission 8 Press Delete All and then press OK Enter Fax Destination with the Number keys then press OK 123456 9 Press Exit 10 Press OK 11 Press the User Tools Counter key 7 A Fax Transmitting while Checking Connection to Destination Immediate Transmission Using Immediate Transmission you can send documents while checking the connection to the destination You can
24. 100 ela Press Y Press Store File Enter a file name user name or password if necessary Press OK twice Place the originals Make the scanning settings for the original Select the paper tray O MP NO AR WN Press the Start key Stores scanned originals in memory and makes one set of copies If you want to store another document do so after copying is complete 7 3 Copy 74 4 Fax E a a M U This chapter describes frequently used facsimile functions and operations For the information not included in this chapter see Fax on the supplied CD ROM Basic Procedure for Transmissions Memory Transmission This section describes the basic procedure for transmitting documents using Memory Transmission You can specify the fax IP Fax Internet Fax e mail or folder destinations Multiple types of destination can be specified simultaneously e tis recommended that you call the receivers and confirm with them when sending important documents e If there is a power failure the main power switch is turned off or the machine is unplugged for about 12 hours all the documents stored in memory are deleted As soon as the main power switch is turned on the Power Failure Report is printed to help you check the list of deleted files See Turning Off the Main Power In the Event of Power Failure Troubleshooting 1 Press the Home key on the top left of the control panel and pr
25. 25 and 400 If the orientation of the original is different from that of the copy paper the machine will automatically rotate the image by 90 degrees to make copies properly Orientation of the original and image position of Combine The image position of Combine differs according to original orientation and the number of originals to be combined e Portrait D originals CNUO005 CNUO006 Placing originals originals placed in the ADF The default value for the copy order in the Combine function is From Left to Right To copy originals from right to left in the ADF place them upside down e Originals read from left to right 63 64 3 Copy One Sided Combine Combine several pages onto one side of a sheet There are four types of One Sided Combine 1 Sided 2 Originals Cmb 1 Side Copies two 1 sided originals to one side of a sheet 1 Sided 4 Originals gt Cmb 1 Side Copies four 1 sided originals to one side of a sheet 2 Sided 2 Pages Cmb 1 Side Copies one 2 sided original to one side of a sheet 2 Sided 4 Pages Cmb 1 Side Copies two 2 sided originals to one side of a sheet A A cuui CKN010 CKN017 CKN014 l P oe pp Combined Copying Press Orig C XRRR JHJ eL A a 100 ua Press Original s Size Specify the original size and then press OK twice Press Other Func Press Combine Se
26. Check folder entered as the folder name for the destination are the settings Entered path destination is wrong correct name might be incorrect or firewall and security settings might be blocking network connectivity Check whether there are The alias telephone number Check that the correct alias phone any network problems you entered is already number is listed in H 323 13 10 registered on the gatekeeper Settings of Facsimile Features by another device For details about H 323 Settings see Initial Settings Fax For details about network problems contact your administrator 167 168 10 Troubleshooting Check whether there are Cannot access gatekeeper any network problems 13 11 Check whether there are Registering of user name is any network problems rejected by SIP server 13 17 Check whether there are Cannot access SIP server any network problems 13 18 Check whether there are The password registered for any network problems the SIP server is not the same 13 24 as the password registered for this machine Check that the correct gatekeeper address is listed in H 323 Settings of Facsimile Features For details about H 323 Settings see Initial Settings Fax For details about network problems contact your administrator Check that the correct SIP Server IP Address and SIP User Name are listed in SIP Settings of Facsimile Fe
27. Control Panel Guide to the Names and Functions of the Machine s Control Panel This illustration shows the control panel of the machine with options fully installed 1 2 3 4 5 6 7 aE 8 a 9 ca 10 18 17 16 15 14 13 12 11 of fl de CXC470 1 Home key Press to display the Home screen For details see page 35 How to Use the Home Screen 2 Function keys No functions are registered to the function keys as a factory default You can register often used functions programs and Web pages For details see Configuring function keys Getting Started 3 Display panel Displays keys for each function operation status or messages See How to Use the Screens on the Control Panel Getting Started 4 Reset key Press to clear the current settings 5 Program key copier Document Server facsimile and scanner mode e Press to register frequently used settings or to recall registered settings 31 32 2 Getting Started See Registering Frequently Used Functions Convenient Functions e Press to program defaults for the initial display when modes are cleared or reset or immediately after the main power switch is turned on See Changing the Default Functions of the Initial Screen Convenient Functions Main power indicator The main power indicator goes on when you turn on the main power switch Energy Saver key Press to switch to and from Sleep mode See Saving Energy
28. Cover for the exposure QIOSS ccccccccessseseeeeeesees 26 Custom SIZE POPET eceeeeseeeeeeeceeeeeeeseeeeenes 68 134 D Daali mica eee nee ee eee eee ee eee ene 33 Display language s sssessssesoesosersosesseseseeseseeee 34 DISNEY panel eerie 31 Document Server 10 16 73 86 87 119 121 EU AI scene cece e aeserieens re 29 Bie acces E E A A E E 14 59 Duplex Copernicia A 9 59 E mail address cuneesa 112 113 114 E mail destination cccccccessccceeeees 112 113 114 Energy Saver key cccccccssssseesesseseseseseeseseseneeeeees 32 Enlarging originals ccccccccscscsscsesscseseeseseeeesees 55 BOT KEY ANE 32 Envelope seeriasse ses 69 146 Error message 164 166 167 180 181 186 194 209 Expansion card SIOIS case create esrceresenccin eeweeseenates 28 Exposure GOSS pesccrcchdenscsececovscaseonsetemencscandonet 26 50 Extender for the ADF tray c cccccsssescseseseseseseeees 26 Extender for the bypass tray c cccccscseseseseeeeeeeees 27 External O pions isusek 30 External telephone COnnectol cccccescsseereseeeees 28 F Fax GeSstination cccccccesscccessscceesscceeessceeesseees 77 78 Fax Received indicator 32 Aa OG E EE A seen T A 118 Folder destination c ccc000 106 108 109 110 FROME COV C0 casveenrssavnapastusnetecauiannasanvstiavacenunsiniesersionn 26 Front cover Open button ccececesesssseseteteeeeeesesees 26 Funchon KEY 8 oyacicsnaces
29. Facsimile Ready check Ttl 9 gay Store File gt File Information User Name File Name i Password J e User Name Press User Name and then select a user name To specify an unregistered user name press Manual Entry and then enter the name After specifying a user name press OK e File Name Press File Name enter a file name and then press OK e Password Press Password enter a password using the number keys and then press OK Re enter the password for confirmation and then press OK 6 Press OK twice 7 If you have selected Store to HDD Send specify the receiver 8 Press the Start key Sending Stored Documents The machine sends documents stored with the facsimile function in the Document Server The documents stored in the Document Server can be sent again and again until they are deleted The stored documents are sent with the scan settings made when they were stored You can select the following transmission methods Stored File only The machine sends the stored files only Original Stored File The machine sends the originals and then stored files Stored file Original The machine sends the stored files and then originals This function cannot be used with the following functions e Immediate Transmission e Parallel Memory Transmission 87 4 Fax e On Hook Dial e Manual Dial 1 Press Send Settings Facsimile AAO mie E a Z Ready Ttl A 1002
30. If the scaling factor specified in Reproduction Ratio is too large part of the image may be lost Using Reproduction Ratio to scale down a large document may cause part of the image to be lost No PDF file was created because all the pages of the scanned original were detected as blank when On is specified for Delete Blank Page in OCR Settings For details about how to set permissions see Security Guide Reduce the resolution or Specify Size value and then try to scan the original again Specify a higher resolution or a large size in Specify Size and then try to scan the original again Reduce the scaling factor in Reproduction Ratio and then try to scan the original again If displaying the entire image is not necessary press the Start key to start scanning with the current scaling factor Specify a large size in Specify Size and then try to scan the original again If displaying the entire image is not necessary press the Start key to start scanning with the current scaling factor Check whether the original is set upside down Change OCR Scanned PDF Blank Page Sensitivity in Scanner Features to Sensitivity Level 1 Check original s orientation The Digital Signature s device certificate has expired The file cannot be sent XXX cannot be YYY because the Digital Signature s device certificate is not currently valid XXX and YYY in
31. Press the Energy Saver key or the Check Status key to cancel Sleep mode Make sure the main power indicator is off and then turn on the main power switch 1o97 158 10 Troubleshooting Please wait appears Please wait appears Please wait appears This message appears when you press the Energy Saver key This message appears when the machine is warming up The current environmental condition is outside the recommended temperature range for the machine Wait for a while If the machine is not ready in five minutes turn off the main power switch and make sure the main power indicator turns off Wait at least ten seconds and then turn the main power switch on again If the machine is still not ready in five minutes contact your service representative Wait until the message disappears Do not turn off the main power switch while the message is displayed If the machine is not ready in five minutes turn off the main power switch and make sure the main power indicator turns off Wait at least ten seconds and then turn the main power switch on again If the machine is still not ready in five minutes contact your service representative Check the optimum environmental conditions for the machine and move it to a different location Leave the machine for a while and allow it to adapt to the environment For details about the optimum environmental conditions for the ma
32. Printing Fax Converting received faxes to electronic formats Paperless Fax See Confirming Printing Deleting Received and Stored Documents Fax Sending files from the computer without printing them LAN Fax See Sending Fax Documents from Computers Fax Checking how much paper is saved Information screen See How to Use the Information Screen Getting Started 1 What You Can Do with This Machine Converting Documents to Electronic Formats Easily BQX138S Sending scan files See Basic Procedure for Sending Scan Files by E mail Scan Sending the URL of the folder in which scan files are stored See Sending a URL by E mail Scon Storing scan files in a shared folder gt See Basic Procedure for Using Scan to Folder Scan Storing scan files on media See Basic Procedure for Saving Scan Files on a Memory Storage Device Scan Converting transmitted faxes to electronic formats and sending them to a computer See Overview of Folder Transmission Function Fax Managing and using documents converted to electronic formats Document Server See Relationship between Document Server and Other Functions Copy Document Server Registering Destinations Registering Destinations o Ea XX aaa bbb ccc wel BRLO60S Using the control panel to register destinations in the Address Book See Registering Entered Destinations to the Address Book Fax S
33. Status screen Check Status screen 1 Status Machine Status Normal Copier Error Occurred Check 1 2 Facsimile Ready Check Printer Ready check y CXC501 1 Mac ApliStat tab Indicates the status of the machine and each function 2 Status icons Each icon that can be displayed is described below 9 The function is pertorming a job A An error has occurred on the machine An error has occurred in the function being used Or the function cannot be used because an error has occurred on the machine 3 Messages Displays a message that indicates the status of the machine and each function 4 Check If an error occurs in the machine or a function press Check to view details Pressing Check displays an error message or the corresponding function screen Check the error message displayed on the function screen and take the appropriate action e page 164 Messages Displayed When Using the Copy Document Server Function e page 167 Messages Displayed When Using the Facsimile Function e page 180 Messages Displayed When Using the Printer Function e page 194 Messages Displayed When Using the Scanner Function The following table explains problems that cause the indicator to light 154 Documents and reports do not print out Documents and reports do not print out An error has occurred The machine is unable to connect to the network The paper
34. System Settings Press Exit and then send the documents again Search again after changing the search conditions Exceeded time limit for LDAP server search Check the server status Functional problem occurred Stopped processing Functional problems with facsimile Data will be initialized LDAP server authentication has failed Check the settings Orig scanned for diffrnt fnctn A network error has occurred and connection has failed The main power switch was turned off while the machine was receiving a document by Internet Fax There is a problem with the fax A network error has occurred and connection has failed A function of the machine other than the Facsimile function is being used such as the Document Server function When Messages Are Displayed on the Control Panel e Try the operation again If the message is still shown the network may be busy Check that the correct settings for LDAP server are listed in Administrator Tools of System Settings For details about LDAP server see Programming the LDAP server Connecting the Machine System Settings Even if you turn the main power switch back on immediately depending on the mail server the machine might not be able to resume reception of the Internet Fax if the timeout period has not expired Wait until the mail server s timeout period has expired and then resume receptio
35. be accessed but an error was A wireless LAN board or detected Bluetooth interface unit is referred to as a wireless card Hardware Problem Wireless The Bluetooth interface Card unit was connected while A wireless LAN board or the machine was turned Bluetooth interface unit is ou referred to as a wireless card The Bluetooth interface unit was removed while the machine was turned on Out of paper inn Load paper The printer driver settings are of the following size and type incorrect or the tray does not To cancel the current job press contain paper of the size Job Reset selected in the printer driver A figure is placed at n Turn off the main power switch and then confirm the wireless LAN board is inserted correctly And then turn on the main power switch again If the message appears again contact your service representative Turn off the main power switch and then confirm the Bluetooth interface unit is inserted correctly And then turn on the main power switch again If the message appears again contact your service representative Check that the printer driver settings are correct and then load paper of the size selected in the printer driver into the tray For details about how to change the paper size see Changing the Paper Size Paper Specifications and Adding Paper 183 184 10 Troubleshooting Tray setg do not match spcfd siz amp
36. certificate that is not currently valid Transmission cannot be performed because the certificate used for the S MIME signature is not currently valid The program contains a destination s with an encryption certificate that is not currently valid The destination s cannot be recalled The specified destination for Email TX Result which is registered to the program has an encryption certificate that is not currently valid The destination cannot be recalled The specified dest for Email TX Result which is registered to program contains a dest that has a encryption certificate that is not currently valid The dest cannot be recalled Transmission cannot be performed because the encryption certificate is not currently valid The user certificate destination certificate has expired The device certificate S MIME has expired The user certificate destination certificate has expired The user certificate destination certificate has expired The user certificate destination certificate has expired The user certificate destination certificate has expired When Messages Are Displayed on the Control Panel Message Causes Solutions A new user certificate must be installed For details about the user certificate destination certificate see Security Guide A new device certificate S MIME must be installed For details about how to i
37. device certificate PDF with digital signature see Security Guide 10 Troubleshooting The email destination s There is no device certificate A new device certificate PDF with which is registered to the PDF with digital signature digital signature must be installed For program cannot be recalled or the certificate is invalid details about how to install a device because there is a problem certificate PDF with digital signature with the Digital Signature s see Security Guide device certificate e f Check whether there are any network problems appears the machine is not correct Y p pp Y connected to the network or the settings of the machine are not correct If you do not need to connect to a network you can specify the setting so this message is not displayed and then the Check Status key no longer lights For details about how to do this see Parameter Settings Fax If you reconnect the machine to the network be sure to set Display by configuring the appropriate User Parameter e If the paper tray runs out of paper Cannot print fax message Load paper appears on the screen asking you to add paper If there is paper left in the other trays you can receive documents as usual even if the message appears on the screen You can turn this function on or off with Parameter Settings For details about how to do this see Parameter Settings Fax When the memory becomes full while us
38. guide forcefully Doing so may damage the tray When loading a low number of sheets be sure not to squeeze the side paper guides and end guide in too tightly If the side paper guides and end guide are squeezed too tightly against the paper the edges may crease or the paper may misfeed When loading label paper load it one by one The envelope lever is kept down by the factory default Before printing with paper except for envelopes be sure to raise the envelope lever all the way up y l g l _ F x ZA CXC630 127 9 Adding Paper and Toner 1 Check that paper in the paper tray is not being used and then pull out the paper tray carefully Adjust the paper size dial to match the size and feed direction of the paper in the paper tray CXC663 2 Pull the tray carefully until it stops lift the front side of the tray and then pull it out of the machine CXC664 o9 Place the tray on a flat surface 3 Pinch the clip on the side paper guide and slide it to match the paper size CXC613 128 Loading Paper into Paper Trays 4 Pinch the end guide and slide it inward to match the standard size CXC614 5 Fan the paper before loading it in the tray 6 Load the new paper stack print side down Make sure paper is not stacked higher than the upper limit upper line marked inside the tray CXC666 7 Adjust the paper guides to close any gaps Do not move paper l
39. of Sets ccccccccsssscscsesssscsesesesscsesesesessesesesacsesscasscsesesassesesasscsesesacscsesecscseseasscseeeees 7 Storing Data in the Document Serveln cccccsssssssssesessesesesesseseseseseseseseceesesesessesesesecsesesecseseseeeseseeeseseseeeeseaees 73 4 Fax Basic Procedure for Transmissions Memory Transmission ccccccscssssssesesesesesessesescseseseseseeescseseseseseeeeeeees Pas Sending Originals Using the Exposure Glass Memory Transmission cccscssesssesessesesesseseseseneesesenees 76 Registering a Fax DESHMOTOM iinicscsesisnesrscacncnsasacnedesaddacsednapnotnannsacenatusandbuensnoasatanaaseaeasucansianeeiatenpacandeaseedaoess 77 Deleimga Fax SS FM ON tee ccicecntoci ce neccr sen acacneeoesas E 78 Transmitting while Checking Connection to Destination Immediate Transmission ccccccccseseeseseeeeees 80 Sending Originals Using the Exposure Glass Immediate Transmission ccccccscsseseceseeseseseseeeeseeeeees 8 Canceling a TGS SSI Oca ceesecensceriessncicasecanchadiechesandcapasiexsoesccunenepstodesGasnuteavzcnex scene ouxanpusbedecbnseetasensserecerecenauadian 82 Canceling a Transmission Before the Original Is SCANMEd c ccccscsssscsesessesescseesesesesscscsesececscseseeaesesees 82 Canceling a Transmission While the Original Is Being SCANNE c ccccccecsssessesesecseseeecseeecseseeseseeseseees 82 Canceling a Transmission After the Original Is Scanned While a Transmission Is in Progress
40. only the toner cartridge pull down the lever on the right side of the toner cartridge and then pull the toner cartridge out Drum unit Messages appear on the screen when the drum unit needs to be replaced or a new drum unit needs to be prepared For details about the messages that appear on the screen when consumables need to be replaced see Replenishing and Replacing Consumables Maintenance and Specifications Interior Rear view 1 CXC429 Fusing unit Pull out the fusing unit and remove jammed paper Messages appear on the screen when the fusing unit needs to be replaced or a new fusing unit needs to be prepared For details about the messages that appear on the screen when consumables need to be replaced see Replenishing and Replacing Consumables Maintenance and Specifications The fusing unit is included in Maintenance Kit 29 30 2 Getting Started Guide to Functions of the Machine s Options Guide to Functions of the Machine s External Options CXC404 1 Lower paper trays You can attach up to two lower paper trays There are two types of trays each holding up to 250 or 500 sheets of paper These trays can be used in any combination 2 Handset Region B mainly North America Used as a receiver Allows you to use the On Hook Dial and Manual Dial functions It also allows you to use the machine as a telephone Guide to the Names and Functions of the Machine s
41. press OK Press Change under Login Password Enter the password of the destination computer and then press OK Enter the password again to confirm and then press OK Press OK Press Exit Press Folder Check that SMB is selected 00019 ABCD COMPANY Protocol Press Enter under Path Press Enter or Browse Network and then specify the folder To specify a folder you can either enter the path manually or locate the folder by browsing the network Press Connection Test to check the path is set correctly Press Exit If the connection test fails check the settings and then try again 107 6 Scan 27 Press OK three times 28 Press the User Tools Counter key Locating the SMB folder manually 1 Press Enter under Path 2 Enter the path where the folder is located For example if the name of the destination computer is User and the folder name is Share the path will be User Share 000013 ABCD COMPANY Protocol gt Path WUser Share If the network does not allow automatic obtaining of IP addresses include the destination computer s IP address in the path For example if the IP address of the destination computer is 192 168 0 191 and the folder name is Share the path will be 192 168 0 191 Share 3 Press OK four times If the format of the entered path is not correct a message appears Press Exit and then en
42. preview cannot be displayed if more than one document is selected Press Exit to close the preview screen 7 Press Print 8 Enter the password using the number keys and then press OK 9 To change the print settings of the document press Det Settings Enter the number of copies using the number keys if necessary and then press Resume Prt Hold Print Hold Print Sending a Hold Print File 1 Click the WordPad menu button in the upper left corner of the window and then click Print In the Select Printer list select the printer you want to use Click Preferences In the Job Type list click Hold Print Click Details Enter a User ID in the User ID box CO oO Ff WS N You can optionally set a file name of a Hold Print file 7 To specify the print time of the document select the Set Print Time check box and then specify the time You can specify the time in 24 hour format 8 Click OK 9 Change any other print settings if necessary 10 Click OK 11 Start printing from the application s Print dialog box Printing a Hold Print File Using the Control Panel e When printing is completed the stored file will be deleted 1 Press the Home key on the top left of the control panel and press the Printer icon on the Home screen CXC252 27 5 Print 2 Press the Print Jobs tab Printer S Ready A Prt From Dev l
43. readable or unreadable press Orig s Orientation oA RYN 66 Combined Copying Copier P Ready oo Combine P Original P Copy set ma Orig s Orientation ff e MONENE EADE Press Cmb 2 Sides 8 Press Orientation 9 Select Top to Top or Top to Bottom for Original and or Copy and then press OK 11 12 13 Select the number or pages of originals to combine Press OK twice Select the paper tray Place the originals and then press the Start key 67 68 3 Copy Copying onto Custom Size Paper from the Bypass Tray Paper that has a horizontal length of 60 0 216 0 mm 2 37 8 50 inches and a vertical length of 127 0 900 0 mm 5 00 35 43 inches can be fed in from the bypass tray 1 Load the paper face up in the bypass tray Bypass tray is automatically selected Press the key Press Paper Size Press Custom Size PE YS Enter the horizontal size with the number keys and then press amp Copier Ready Bypss Ppr Size use _ ronse GONE Specify paper ie with the Number keys then press 9 Recall 6 Enter the vertical size with the number keys and then press 7 Press OK twice 8 Place the originals and then press the Start key Copying onto Envelopes Copying onto Envelopes This section describes how to copy onto regular size and custom size envelopes Place the original on the exposure glas
44. specify fax or IP Fax destinations If you specify Internet Fax e mail folder destinations and group or multiple destinations the transmission mode is automatically switched to Memory Transmission 4 e It is recommended that you call the receivers and confirm with them when sending important documents 1 Press the Home key on the top left of the control panel and press the Facsimile icon on the Home screen CXC252 2 Make sure Ready appears on the screen 3 Press Immed TX AA Facsimile OOOO OO O 7 R lL Dest Memory eady Check Ttl Dest Mernory Set original and specify destination 0 100 1G Immed TX Comm Status Print TX File Status RX File Status j Manual Entry Manual Entri es a T History Send Settings 4 Place the original into the ADF 5 Select the scan settings you require 6 Specify a destination If you make a mistake press the Clear key and then enter again 7 Press the Start key 80 Transmitting while Checking Connection to Destination Immediate Transmission Sending Originals Using the Exposure Glass Immediate Transmission 1 Press Immed TX Ready Ttl Dest Memory Check Set original and oT destination 0 100 Comm Status Print TX File Status _ Place the first page face down on the exposure glass Specify a destination Make the scan settings you require Press the Start key
45. the Copier icon on the Home screen and then press the Stop key When the message appears on the screen follow the instructions to cancel the job Contact your service representative Turn on the main power switch Check whether the machine is connected to the network correctly Deselect the personal firewall function of the client computer For details about firewall see Windows Help Use an application such as telnet to make sure SNMPv1 or SNMPv2 is set as the machine s protocol For details about how to check this see Remote Maintenance Using telnet Connecting the Machine System Settings 213 10 Troubleshooting Scanner is not available Check the scanner connection status Scanner is not ready Check the scanner and the options The name is already in use Check the registered names Network communication is not available because the machine s IP address could not be obtained from the host name If only IPv6 is set to Active the IPv address might not be obtained The ADF cover is open You tried to register a name that is already in use e Check whether the machine s host name is specified in the Network Connection Tool For the WIA driver check the Network Connection tab in the properties Use Web Image Monitor to set LLMNR of IPv6 to Active In Windows XP IPv6 addresses cannot be obtained from the host name Specify the ma
46. the authentication settings e See Using Web Image Monitor Connecting the Machine System Settings e See Web Image Monitor Help 23 1 What You Can Do with This Machine Preventing Unauthorized Copying a You can print embedded patterns on printouts to prevent unauthorized copying 24 CUL002 e Using the copier function or the printer driver you can embed a pattern in the printed document If the document is copied on a machine with the Copy Data Security unit protected pages are grayed out in the copy This can minimize the risk of confidential information being copied Protected fax messages are grayed out before being transmitted or stored If a document protected by unauthorized copy guard is copied on a machine that is equipped with the Copy Data Security unit the machine beeps to notify users that unauthorized copying is being attempted If the document is copied on a machine without the Copy Data Security Unit the hidden text becomes conspicuous in the copy showing that the copy is unauthorized Using the copier function or the printer driver you can embed text in the printed document for unauthorized copy prevention If the document is copied scanned or stored in a Document Server by a copier or multifunction printer the embedded text appears conspicuous in the copy discouraging such unauthorized copying Reference e See Preventing Unauthorized Copies Copy Document Server e See Print
47. the machine produces to alert users about left originals and other machine conditions Single short beep Panel screen input A control panel or screen key was accepted pressed Short then long beep Panel screen input rejected An invalid key was pressed on the control panel or screen or the entered password was incorrect Single long beep Job completed successfully A Copy Document Server Features job has finished Two long beeps Machine has warmed up When the power is turned on or the machine exits Sleep mode the machine has fully warmed up and is ready for use Five long beeps Soft alert An auto reset was performed through the Simple Screen of the Copy Document Server function the Facsimile function or the Scanner function Five long beeps repeated Soft alert An original has been left on the four times exposure glass or paper tray is empty Five short beeps repeated Strong alert The machine requires user attention five times because paper has jammed the toner needs replenishing or other problems have occurred e Users cannot mute the machine s beep alerts When the machine beeps to alert users of a paper jam or toner request if the machine s covers are opened and closed repeatedly within a short space of time the beep alert might continue even after normal status has resumed e You can select to enable or disable beep alerts For details about Panel Key Sound see General Features Connecting th
48. the proper paper size for the duplex function For details about paper see Specifications for the Main Unit Maintenance and Specifications Change the setting for Apply 2 sided in System Settings to enable duplex printing for the paper tray For details about setting Apply 2 sided see Tray Paper Settings Connecting the Machine System Settings Check that the PDF file is valid Delete some of the files stored in the Document Server or reduce the size that you want to send Delete some of the files stored in the Document Server Delete unneeded files stored in the machine 189 190 10 Troubleshooting Exceeded max number of files Auto Exceeded max number of pages of Document Server Cannot store Exceeded max number of pages to print for temporary stored jobs Exceeded max pages Collate is incomplete Exceeded max number of pages Auto Exceeded the maximum unit count for Print Volume Use The job has been cancelled Failed to obtain file system File system is full While using the error job store function to store Normal Print jobs as Hold Print files the maximum file capacity for file storage or Hold Print file management automatic was exceeded The maximum page capacity of the Document Server was exceeded While printing a Sample Print Locked Print Hold Print or Stored Print file the maximum page capacity was exceede
49. to fit onto AS paper select A40 for the original size and orientation select a paper tray containing ASL paper and then press Auto Reduce Enlarge The image is automatically rotated For details about Rotate Copy see Rotate Copy Copy Document Server 1 Press Orig WS Copien OE 58 100 ate 2 Press Original s Orientation 3 Select the original orientation and then press OK Copier 9 Ready Original s Orientation RICR Readable Direc Set the original as shown below oe e Ele Press Original s Size Specify the original size and then press OK twice Press Auto Reduce Enlarge Select the paper tray o N p m SS Place the originals and then press the Start key Duplex Copying Duplex Copying Copies two 1 sided pages or one 2 sided page onto a 2 sided page During copying the image is shifted to allow for the binding margin CKNO09 There are two types of Duplex 1 Sided 2 Sided Copies two 1 sided pages on one 2 sided page 2 Sided 2 Sided Copies one 2 sided page on one 2 sided page The resulting copy image will differ according to the orientation in which you place your originals D or D Original orientation and completed copies To copy on both sides of the paper select the original and copy orientation according to how you Top to Top gt want the printout to appear Top to Bottom 99 3
50. to scan very large originals at a high resolution For details about the settings for scan function see Relationship between Resolution and Scan Size Scan The maximum number of characters which can be entered for the path is 256 Check the number of characters you entered and then enter the path again Check the maximum number of characters which can be entered and then enter it again For details about the maximum enterable number of characters see Values of Various Set Items for Transmission Storage Delivery Function Scan Reduce the number of files and then send them again Check the files stored by the other functions and then delete unneeded files For details about how to delete files see Deleting Stored Documents Copy Document Server Exceeded max number of pages per file Do you want to store the scanned pages as 1 file Exceeded max number of standby files Try again after the current file is sent Exceeded max number of stored files Cannot send the scanned data as capturing files is unavailable Exceeded max page capacity per file Press Send to send the scanned data or press Cancel to delete Exceeded max page capacity per file Press Write to write the scanned data to the memory storage device or press Cancel to delete Exceeded maximum number of files to store Delete all unnecessary files The file being stored has excee
51. transfer is specified e Fax Email Account For details about these settings see File Transfer Connecting the Machine System Settings Check that the user ID and password for the computer with the folder for forwarding are correctly specitied Check that the folder for forwarding is correctly specified Confirm that the computer with the folder for forwarding is properly working For details about network problems contact your administrator Check whether there are E mail addresses for the Check that the correct Email any network problems machine and the Address is listed in Fax Email 14 33 administrator are not Account of System Settings For registered details about Fax Email Account see File Transfer Connecting the Machine System Settings For details about network problems contact your administrator 17 172 10 Troubleshooting Check whether there are any network problems 15 01 Check whether there are any network problems 15 02 Check whether there are any network problems 15 03 No POP3 IMAP4 server address is registered Cannot log in to the POP3 IMAP4 server No machine e mail address is programmed Check that the correct Server Name or Server Address is listed in POP3 IMAP4 Settings of System Settings For details about POP3 IMAP4 Settings see File Transfer Connecting the Machine System Settings For detail
52. typ Select new tray or use siz amp typ below n ppr siz msmtch Select new tray or use ppr size below A tray name is placed at n Printer font error Problems with the wireless board Please call service A wireless LAN board or Bluetooth interface unit is referred to as a wireless board The selected file s contained file s without access privileges Only file s with access privileges will be deleted The printer driver settings are incorrect or the tray does not contain paper of the size or type selected in the printer driver The size of the paper in the tray does not match the paper size specitied in the printer driver An error has occurred in the font settings e The machine has detected a Bluetooth failure although it could detect a Bluetooth interface unit e The machine has detected a wireless LAN board failure You have tried to delete files without the authority to do so Check that the printer driver settings are correct and then load paper of the size selected in the printer driver into the tray For details about how to change the paper size see Changing the Paper Size Paper Specifications and Adding Paper Select the tray manually to continue printing or cancel a print job For details about how to select the tray manually or cancel a print job see If an Error Occurs with the Specified Paper Size and Type Print Select a tr
53. type and weight Paper capacity 52 162 g m 14 lb Bond Select the paper size using the 500 sheets 90 Ib Index paper size dial on the tray Thin Paper Thick Paper 2 AAD A5D ASL 8 x 14D 81 9 x 11D 51 2 x 81 20 52 162 g m 14 lb Bond Set the paper size dial on the tray to 500 sheets 90 Ib Index _ and select the paper size with Thin Paper Thick Paper 2 the control panel A5D B5 JISD B JISD 81 2 x 13 D 81 4x 14D 81 74 x 130 8 x 13D 8 x 101 20 8 x 10D 7 4x 101 20 16KD 52 162 g m 14 lb Bond Custom size 500 sheets 90 Ib Index Region mainly Europe and Thin Paper Thick Paper 2 Asia Vertical 148 0 356 0 mm Horizontal 100 0 2 16 0 mm Region B mainly North America Vertical 5 83 14 01 inches Horizontal 3 94 8 50 inches Envelopes Select the paper size I 41 8 x 91 20 37 8 x 71 20 C5 Env C6 Envi DL EnvD 140 Recommended Paper Sizes and Types 1 Do not stack over the limit mark The number of sheets you can load in the paper tray varies depending on the weight and condition of the paper Lower paper tray 250 sheets 52 162 g m 14 lb Bond Select the paper size using the 250 sheets 90 Ib Index paper size dial on the tray Thin Paper Thick Paper 2 AAD A5U A6D 81 3 x 140 81 2 11D 51 2 x 81 20 52 162 g m 14 lb Bond Set the paper size dial on the tray to 250 sheets 90 Ib Index X and select the paper size with Thin Paper Thick P
54. 4 Press Cancel TX 5 Press OK To cancel another file repeat steps 3 through 5 6 Press Exit After pressing Check Stop Transmission File under Comm Status Print in step 1 press Exit twice Canceling a Transmission After the Original Is Scanned Before a Transmission Is Started Use this procedure to delete a file stored in memory before its transmission has started 83 84 4 Fax l Press Comm Status Print AP Facsimile o OOOO O eady Ch k Ttl Dest Memory Set original and specify destination 0 100 TX File Status RX File Status i Manual Entry Manual Entries m E a _ History Send Settings Press Check Stop Transmission File Press Display File List 4 Select the file you want to cancel If the desired file is not shown press 4 or Y to find it 5 Press Cancel TX 6 Press OK To cancel another file repeat steps 4 through 6 Press Exit three times Sending at a Specific Time Send Later Sending at a Specific Time Send Later Using this function you can instruct the machine to delay transmission of your fax document until a specitied later time This allows you to take advantage of off peak telephone charges without having to be by the machine at the time Use Memory Transmission for this function Immediate Transmission is not possible If the machine is switched off for about 12 hours all fax documents s
55. 7 0 900 0 gt lt 60 0 216 0 gt 1 8 Press Horizontal 9 Enter the horizontal size using the number keys and then press 10 Press OK twice 11 Press the User Tools Counter key Specifying thick paper or OHP transparencies for paper type using the control panel e Usually only one side of OHP transparencies can be used for printing Be sure to load them with the print side up e When printing onto OHP transparencies remove printed sheets one by one 1 Press the User Tools Counter key CXC251 Press Tray Paper Settings Press 7 Press Printer Bypass Paper Size and then specify the paper size Press OK Press Paper Type Bypass Tray se YS SP Press Paper Type 135 9 Adding Paper and Toner 8 Select the paper type To load thick paper press Plain Paper To load OHP transparencies press OHP Transparency Paper Type Select item then press OK Recycled Paper OHP Transparency Special Paper 1 9 Press OK When printing onto OHP transparencies proceed to step 11 10 When printing onto thick paper make sure that the specified paper thickness is displayed in Paper Thickness 11 Press the User Tools Counter key e For details about paper thickness see System Settings Connecting the Machine System Settings 136 Loading Orientation fixed Paper or Two sided Paper Loading Orientation fixed Paper or Two sided Paper
56. Front cover open button Push this button to open the front cover Memory cover Remove this cover to install the optional memory unit and HDD Front cover Open to access the inside of the machine and remove jammed paper Open here to replace the toner cartridge and the drum unit Lower paper trays option Load paper here For details see page 30 Guide to Functions of the Machine s Options Guide to Names and Functions of Components 17 Tray 1 Load paper here 18 Main power switch To operate the machine the main power switch must be on If it is off turn the switch on 19 Bypass tray open lever Push this lever to open the bypass tray 20 Stop fences Pull this fence to prevent paper from falling off 21 Bypass tray Use to copy or print on thick paper OHP transparencies envelopes and label paper adhesive labels 22 Extender for the bypass tray Pull this extender out when loading A4D 81 3 x 11D or larger size paper in the bypass tray 23 Paper guides When loading paper in the bypass tray align the paper guides flush against the paper Exterior Rear view CXC401 1 Handset slit Region B mainly North America Attach the handset bracket to the slit 2 Ventilation holes Prevent overheating 3 Power connector Connect the power cord to the machine Insert the other end into an electrical outlet 4 Rear cover open lever Pull this lever to open the rear cover
57. ION e When disconnecting the power cord from the wall outlet always pull the plug not the cord Pulling the cord can damage the power cord Use of damaged power cords could result in fire or electric shock e After turning the machine s power off wait at least a few seconds before turning it back on Turning On Off the Power e Before unplugging the power cord plug turn off the main power switch and make sure the main power switch indicator turns off Not doing so may result in damage to the hard disk or memory leading to malfunctions e Do not turn off the power while the machine is in operation Doing so may result in damage to the hard disk or memory leading to malfunctions e Do not hold down the main power switch while turning off the main power Doing so forcibly turns off the machine s power and may damage the hard disk or memory and cause malfunctions 1 Push the main power switch The main power indicator goes out 47 48 2 Getting Started When the Authentication Screen Is Displayed If Basic Authentication Windows Authentication LDAP Authentication or Integration Server Authentication is active the authentication screen appears on the display The machine only becomes operable after entering your own Login User Name and Login Password If User Code Authentication is active you cannot use the machine until you enter the User Code If you can use the machine you can say that you are logged in
58. List Comm Status Print 1 Sided Hg d Black amp White f l TIFF j Manual Entries Manual Entry History Send Settings 4 Place originals 5 If necessary select Send Settings or Original and specify scan settings according to the original you want to scan Example Scanning the document in color duplex mode and saving as a PDF file 103 104 6 Scan e Press Original and then press 2 Sided e Press Send Settings Select Type of Original and then press Full Color e Press Send Settings Select File Type and then press PDF 6 Specify the destination You can specify multiple destinations 7 Press the Start key Using Scan to Folder in the Windows Environment The following procedures explain how to create a shared folder on a computer running Windows and how to confirm the computer s information In these examples Windows 7 Ultimate is the operating system and the computer is a member in a network domain Write down the confirmed information Step 1 Confirming the user name and computer name Confirm the user name and the name of the computer you will send scanned documents to 1 On the Start menu point to All Programs then Accessories and then click on Command Prompt 2 Enter the command ipconfig all and then press the Enter key 3 Confirm the name of the computer The computer s name is displayed under Host Name You can also conf
59. NG cessninesiiuiiei iii iaia eaa eia eiaa Eo Utilizing Stored DOCUMSM Ss gcaccsrnsencotcuesncaemnsanctewecsiaeendancsesuodretnwntnteaaasiarendannststetardseuoiwerbanndorndamieennseenee 16 Sending and Receiving Faxes without Papel c cccccscsssessssesesesseseseseseeseseseseeeeseseecseseseseeseseseeseseseeeeseseeeeeeass Z Sending and Receiving Faxes via the Internet cccccccccssssesesesseseseseseeseseseseeceseseeeseseseeeseseeeseseseeeeseseeeeeeaes 19 Using the Facsimile and the Scanner in a Network Environment cccccccccsscscscsesscsesesesscscscseescsesessescseseeees 21 Preventing Information Leakage Security FUNCTHIONS c cccccccesssssesseseseseseseseseceecsesesesesesesseseseseseseeetenseseseass 22 Monitoring and Setting the Machine Using a Computel ccccccccccssssesesesesseseseseeseseseseeeeseseneeeeseeeesseseneeeeaes 23 Preventing Unauihorized COpyitG xsccteecacocesorosuaczexeconetwheye deaxssansiwesdediexbeps ntvi neiaie eiiiai 24 2 Getting Started Guide to Names and Functions of COMpone nt cccssssssssescsesesesesesesececsesesesesesesecseseseseseseceeseseseseeeenseseseass 25 Cuide lo Comp oneniS eee een ene eee ee eee eee oe nee aE ee een ee ee een ee eee eee eee 25 Guide to Foncions Gr Ihe Machine s QOS acts ca acwaeacacuaedetesetatiedbaenisacaenetecacaasletece baad aves acnentocuaentdcce 30 Guide to Functions of the Machine s External Options c cccccccsssssssscsesesesesececeecsesesesesesececseseseseseeeee
60. Reference e See Confirming Printing Deleting Received and Stored Documents Fax Transmission You can send a fax from your computer over the network Ethernet or wireless LAN to this machine which then forwards the fax via its telephone connection LAN Fax lf 1 What You Can Do with This Machine CJQ605 e To send a fax print from the Windows application you are working with select LAN Fax as the printer and then specify the destination e You can also check the sent image data Reference e For details about the machine s settings see Network Settings Requirements Connecting the Machine System Settings e For details about how to use the function see Sending Fax Documents from Computers Fax Sending and Receiving Faxes via the Internet Sending and Receiving Faxes via the Internet CJQ606 E mail Transmission and Reception This machine converts scanned document images to e mail format and transmits and receives the e mail data over the Internet e To send a document specify an e mail address instead of dialing the destination telephone number Internet Fax and e mail transmission See Specifying an Internet Fax Destination by Entering It Manually Fax e This machine can receive e mail messages via Internet Fax or from computers Internet Fax Reception and Mail to Print See Receiving E mail by Internet Fax Mail to Print Fax e Internet Fax compatibl
61. S JIS DD 81 2 x 140 81 2 x 13D 81 2 x 11D 8 4x 140 81 4 x 130D 8 x 13D 8 x 101 3 D 8 x 10D 71 4 x 101 20 51 3 x 8 1 0D 16KD Custom size Region mainly Europe and Asia Vertical 127 0 900 0 mm Horizontal 60 0 216 0 mm Region B mainly North America Vertical 5 00 35 43 inches Horizontal 2 37 8 50 inches 500 sheets 500 sheets Thin Paper Plain Paper 2 100 sheets Middle Thick Thick Paper 2 2 Thin Paper Plain Paper 2 100 sheets Middle Thick Thick Paper 2 2 Recommended Paper Sizes and Types Translucent paper Select the paper size AAD ASD ASL B5 JISU B JIS DO 8 2 x 140 81 2 x 13D Label paper adhesive labels 81 2 x 11D 81 4 x 140 1 sheet g x 13D 8 x 13D 8 x 101 3 D 8x 10D 71 4x 101 20 51 2 x 81 2DD 16KD Custom size 2 OHP transparencies Region A mainly Europe and Asia Vertical 127 0 900 0 mm Horizontal 60 0 2 16 0 mm Region B mainly North America Vertical 5 00 35 43 inches Horizontal 2 37 8 50 inches Envelopes Select the paper size 6 4 8 x 91 20 37 8 x 71 20 C5 Env C6 Env DL Env 1 For copier mode see Copying onto Regular Size Paper from the Bypass Tray Copy Document Server For printer mode see page 133 Specifying regular sizes using the control panel 2 When loading thick paper in the bypass tray do not stack paper over the limit mark The number of sheets you can load in the bypa
62. SP 4510sF What You Can Do with This Machine ao User Guide Getting Started Copy Fax Print Scan Document Server Web Image Monitor Adding Paper and Toner Troubleshooting Appendix For information not in this manual refer to the HTML PDF files on the supplied CD ROM v For safe and correct use be sure to read the Safety Information in Read This First before using the machine TABLE OF CONTENTS How to Read the Manuals EEEE EEEE eas eceseadestalwesieseinaslnnds bates ES E E E E EEE 6 S mb U d i h M 6 y ols Used n the CICS ts ccconicedcncscicembaotanemannnannidaroacobsmomdslea denen a S M d S ifi f mati odel opecific Infor OON e tt nanos et gat ak siding E E E sinus cineca dines aa E E E S ames O ajor Fo GS oa a a a a a ee 1 What You Can Do with This Machine SOVG PODET E E E N E E O O 9 Converting Documents to Electronic Formats Easily c ccccccscssssssesesssseseseseeseseseseeecseseseeeeseseeeeseseeeesseseneeeeass 10 Kegislering SSI CMOS iesicee fiesta coxitesshe euieateu ie EE center tus cuca euacner EEE 1 Operating the Machine More Effectively cccccccssccssssseseseseseseseseseseseseseseseseseseseseseseseseseseseaeseneseeeneneneeeeees 12 Customizing the Home SEO Nes cedinas darn act cues dite ay uinitancbageeseaetntediio Es Erea iE E an EER 13 Making Copies Using Various FUnchOnSssecerncosiic sinne 14 Pining Dair Using Various FUNCTIONI
63. When Messages Are Displayed on Your Computer Screen c cccccccssssssssssseseseseeseseseeeseseseeeseseeeeeseseeeees 209 Messages Displayed When Using the Scanner FUNCTION cccsscesesessesesesesseseseseeeeseseseeeeseseseteeseseneeeeaes 209 11 Appendix WE RU SAIS tsetse ccienre EEA E T ensued EAN 215 How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols Indicates points to pay attention to when using the machine and explanations of likely causes of paper misfeeds damage to originals or loss of data Be sure to read these explanations i Indicates supplementary explanations of the machine s functions and instructions on resolving user errors Reference This symbol is located at the end of sections It indicates where you can find further relevant information Indicates the names of keys on the machine s display or control panels Indicates instructions stored in a file on a provided CD ROM D Region mainly Europe and Asia D Region B mainly North America Differences in the functions of Region A and Region B models are indicated by two symbols Read the information indicated by the symbol that corresponds to the region of the model you are using For details about which symbol corresponds to the model you are using see page 7 Model Specific Information Model Specific Information This section explains how you can identify the region your machi
64. When you go out of the operable state you can say that you are logged out After logging in the machine be sure to log out of it to prevent unauthorized usage e Ask the user administrator for the Login User Name Login Password and User Code For details about user authentication see Security Guide e User Code to enter on User Code Authentication is the numerical value registered in the Address Book as User Code User Code Authentication Using the Control Panel This section explains the procedure for logging in to the machine using the control panel while User Code Authentication is active If User Code Authentication is active a screen prompting you to enter a User Code appears 1 Enter a User Code up to eight digits and then press OK To use the following enter user code with No keys then press OK Copier Logging In Using the Control Panel This section explains the procedure for logging in to the machine when Basic Authentication Windows Authentication LDAP Authentication or Integration Server Authentication is set When the Authentication Screen Is Displayed 1 Press Login Enter a login user name 2 Enter a Login User Name and then press OK 3 Enter a Login Password and then press OK When the user is authenticated the screen for the function you are using appears Logging Out Using the Control Panel This section explains the procedure for logging out the
65. a tray specify Label Paper for Paper Type and then specify Plain Paper 2 Middle Thick or Thick Paper 1 for Paper Thickness 144 Recommended Paper Sizes and Types e When loading OHP transparencies e If multiple sheet feeding occurs place one sheet at a time e When copying onto OHP transparencies see Copying onto OHP Transparencies Copy Document Server e When printing on OHP transparencies from the computer see page 135 Specifying thick paper or OHP transparencies for paper type using the control panel e Fan OHP transparencies thoroughly whenever you use them This prevents OHP transparencies from sticking together and from feeding incorrectly e Remove copied or printed sheets one by one e When loading translucent paper e f multiple sheet feeding occurs fan sheets thoroughly or place them one by one e When loading translucent paper always use long grain paper and set the paper direction according to the grain e Translucent paper easily absorbs humidity and becomes curled Remove curl in the translucent paper before loading Thick Paper This section gives you various details about and recommendations concerning thick paper When loading thick paper of 106 162 g m 28 Ib Bond 90 Ib Index in the bypass tray follow the recommendations below to prevent misfeeds and loss of image quality e Jams and misfeeds can occur when printing on thick smooth paper To prevent such proble
66. aper 2 the control panel A5D B5 JISU B6 JISD 8 x 13 D 81 4x 140 8174 x 13D 8 x 13D 8 x 101 20 8 x 10D 7 4x 101 20 16KD 52 162 g m 14 lb Bond Custom size 250 sheets 90 Ib Index Region A mainly Europe and Thin Paper Thick Paper 2 Asia Vertical 148 0 356 0 mm Horizontal 100 0 2 16 0 mm D Region B mainly North America Vertical 5 83 14 01 inches Horizontal 3 94 8 50 inches Lower paper tray 500 sheets 52 162 g m 14 lb Bond Select the paper size using the 500 sheets 90 Ib Index paper size dial on the tray Thin Paper Thick Paper 2 AAD A5D A6L 81 3 x 140 81 2 x 110 51 2 x 8 2D 141 9 Adding Paper and Toner 52 162 g m 14 b Bond 90 Ib Index Thin Paper Thick Paper 2 52 162 g m 14 lb Bond 90 Ib Index Thin Paper Thick Paper 2 Bypass tray 52 162 g m 14 lb Bond 90 Ib Index Thin Paper Thick Paper 2 52 162 g m 14 lb Bond 90 Ib Index Thin Paper Thick Paper 2 142 Set the paper size dial on the tray to and select the paper size with the control panel A5D B5 JIS B JISU 81 3 x 13 D8 4 140 8174 x 13D 8 x 13D 8 x 101 20 8x 10D 7 4x 10 2D 16KD Custom size Region A mainly Europe and Asia Vertical 148 0 356 0 mm Horizontal 100 0 2 16 0 mm Region B mainly North America Vertical 5 83 14 01 inches Horizontal 3 94 8 50 inches Select the paper size A4D AS5LID ASL B5 JIS B
67. as canceled Perform the print operation again if because Job Reset or the necessary Stop key was selected on the machine s control panel 98 Error The machine could not Turn off the main power switch and access the hard disk then back on again If the message correctly appears frequently contact your service representative 186 Address Book is currently in use by another function Authentication has failed Unauthorized Copy Prevention error occurred Job cancelled Unauthorized Copy Prevention error occurred Job cancelled Auto registration of user information has failed Cannot store data of this size Classification Code is incorrect The machine currently cannot perform authentication because the Address Book is being used by another function You tried to store a file in the Document Server when Unauthorized Copy Prevention was specified The Enter User Text field on the Unauthorized Copy Prevention for Pattern Details screen is blank Automatic registration of information for LDAP Authentication or Windows Authentication failed because the Address Book is full The paper size exceeded the capacity of the Document Server The classification code has not been entered or the classification code has been entered incorrectly When Messages Are Displayed on the Control Panel Wait a while and then retry the operation Only when using PCL 6 Po
68. ass tray pull the tray open CXC609 Pull the extender out when loading paper larger than A4 D or 8 x 11D CXC610 13 9 Adding Paper and Toner 2 Slide both sides of the paper guide outward and then load paper print side up until it stops CXC611 3 Adjust both sides of the paper guide to match the paper width CXC612 e When using the bypass tray it is recommended that you set the paper direction to D e When loading thick paper or OHP transparencies specify the paper size and the paper type e Letterhead paper must be loaded in a specific orientation For details see page 137 Loading Orientation fixed Paper or Two sided Paper e You can load envelopes into the bypass tray For details about loading envelopes see Loading Envelopes Paper Specifications and Adding Paper e When copying from the bypass tray see Copying from the Bypass Tray Copy Document Server When printing from a computer see page 133 Printing from the Bypass Tray Using the Printer Function e When the Panel Key Sound is turned off it does not sound if you load paper into the bypass tray For details about Panel Key Sound see System Settings Connecting the Machine System Settings 132 Loading Paper into the Bypass Tray Printing from the Bypass Tray Using the Printer Function e If you select Machine Setting s in Bypass Tray under Tray Setting Priority in System of the
69. atures For details about SIP Settings see Initial Settings Fax For details about network problems contact your administrator Check that the correct SIP Server IP Address is listed in SIP Settings of Facsimile Features For details about SIP Settings see Initial Settings Fax For details about network problems contact your administrator For details about network problems contact your administrator When Messages Are Displayed on the Control Panel Check whether there are In Effective Protocol the IP Check that IPv4 in Effective any network problems address is not enabled or Protocol is set to Active in 13 25 an incorrect IP address has System Settings For details been registered about Effective Protocol see Interface Settings Connecting the Machine System Settings Check that the correct IPv4 address is specified for the machine in System Settings For details about IPv4 address see Interface Settings Connecting the Machine System Settings For details about network problems contact your administrator Check whether there are The Effective Protocol and Check that the correct IP address any network problems SIP Server IP Address is specified for the machine in 13 26 settings are different or an System Settings For details incorrect IP address has about IP address see Interface been registered Settings Connecting the Machi
70. ay containing paper that is the same size as the specified paper size Contact your service representative Check that the Bluetooth interface unit or wireless LAN board is installed properly or contact your service representative To check your access permission for stored documents or to delete a document you do not have permission to delete see Security Guide When Messages Are Displayed on the Control Panel Cannot print because both the The tray selected for other Reset the job Be sure the tray you main and designation chapter pages is the same asthe one select for slip sheets is not sheets are set to the same paper for slip sheets providing paper for other pages tray Press Job Reset to cancel the job Updating the destination list The destination list is being Wait until the message Please wait Specified updated from the network disappears Do not turn off the destination s or sender s name using Web Image Monitor main power switch while this has been cleared message is displayed Depending on the number of destinations to be updated there may be some delay before you can resume operation Operations are not possible while this message is displayed You do not have the privileges The logged in user name does For details about how to set to use this function not have permission for the permissions see Security Guide selected function Messages during Direct p
71. ayed if more than one document is selected Press Exit to close the preview screen 6 Press Print If you set the password in the printer driver enter the password 100 Stored Print If multiple print files are selected and some of these require a password the machine prints files that correspond to the entered password and files that do not require a password The number of files to be printed is displayed on the confirmation screen 7 To change the print settings of the document press Det Settings 8 Enter the number of copies using the number keys if necessary and then press Resume Prt 101 5 Print 102 6 Scan ee This chapter describes frequently used scanner functions and operations For the information not included in this chapter see Scan on the supplied CD ROM Basic Procedure for Using Scan to Folder e Before performing this procedure refer to Preparing to Send by Scan to Folder Scan and confirm the details of the destination computer Also refer to Registering Folders Connecting the Machine System Settings and register the address of the destination computer to the address book 1 Press the Home key on the top left of the control panel and press the Scanner icon on the Home screen CXC252 2 Make sure that no previous settings remain If a previous setting remains press the Reset key 3 Press the Folder tab EA Scaner O O Switch Dest
72. be stored in memory Press Print to copy scanned originals and cancel the scanning data Press Clear Memory to cancel the scanning data and not copy When Messages Are Displayed on the Control Panel Press Continue to scan The machine checked if the e Remove all copies and then press and copy remaining remaining originals should Continue to continue copying originals be copied after the scanned Press Stop to stop copying originals were printed e If you set Memory Full Auto Scan Restart in Input Output of User Tools to On even if the memory becomes full the memory overflow message will not be displayed The machine will make copies of the scanned originals first and then automatically proceed to scan and to copy the remaining originals In this case the resulting sorted pages will not be sequential For details about Memory Full Auto Scan Restart see Input Output Copy Document Server Messages Displayed When Using the Facsimile Function This section describes the machine s main messages If other messages appear follow their instructions e Settings that can be confirmed in System Settings or Facsimile Features on the control panel can also be confirmed from Web Image Monitor For details about how to confirm the settings from Web Image Monitor see Web Image Monitor Help Connection with the The name of the computer or Check that the computer name and the destination has failed
73. ccceeeteseeseteteeeeeeees 28 USB Host INe a Ersisi 28 Ued TONE Bao csescecestne eaten scerrensnianat e 151 User code authentication cccccccccsceceeseseeseeees 48 User Tools KO Yes assesestacsersrtcarssentaritarsesteecemaueaias 32 User Tools Counter key cccccccscseeeseseseneseeeees 32 Using scan to folder ccccccccccesessessseteeseseees 104 V Ventilation holes 26 27 W Web Image Moniitol cccceceeeeeees 23 128 125 Z LOO eenen rai seats 56 219 MEMO 220 EN EN CUS M160 7530 2013 ENCGB ENUS M160 7530
74. chine see Optimum Environmental Conditions After Moving the Machine Maintenance and Specifications Please wait appears Memory is full Do you want to store scanned file appears The user code entry screen is displayed The Authentication screen appears Authentication has failed appears Authentication has failed appears This message appears when you change the toner cartridge The scanned originals exceed the number of sheets pages that can be stored on the hard disk Users are restricted by User Code Authentication Basic Authentication Windows Authentication LDAP Authentication or Integration Server Authentication is set The entered Login User Name or Login Password is not correct The machine cannot perform authentication When You Have Problems Operating the Machine Wait until the message disappears Do not turn off the main power switch while the message is displayed If the machine is not ready in five minutes turn off the main power switch and make sure the main power indicator turns off Wait at least ten seconds and then turn the main power switch on again If the machine is still not ready in five minutes contact your service representative Press Yes to store pages that have been scanned Delete unnecessary files by pressing Delete File Press No if you are not storing pages that have been scanned Delete unnecessary files by p
75. chine s IPv6 address in the Network Connection Tool Check whether the ADF cover is closed Use another name 11 Appendix This chapter describes the trademarks Trademarks Adobe Acrobat PostScript PostScript 3 and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by Ricoh Company Ltd is under license Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corp in the United States and or other countries The SD and SD logo are trademarks of SD 3C LLC The proper names of the Windows operating systems are as follows e The product names of Windows XP are as follows Microsoft Windows XP Professional Microsoft Windows XP Home Edition Microsoft Windows XP Media Center Edition Microsoft Windows XP Tablet PC Edition e The product names of Windows 7 are as follows Microsoft Windows 7 Home Premium Microsoft Windows 7 Professional Microsoft Windows 7 Ultimate Microsoft Windows 7 Enterprise Other product names used herein are for identification purposes only and might be trademarks of their respective companies We disclaim any and all rights to those marks Microsoft product screen shots reprinted with permission from Microsoft Corporation 21D 11 Appendix
76. compatible with the specified transmission method The first page of the document is almost blank You tried to delete a document for which you do not have permission to delete The destination list is being updated from the network using Web Image Monitor The logged in user name does not have permission for the selected function The user certificate destination certificate has expired Press Exit and then send the documents again In the message that appears at each transmission press Select The original s blank side might have been scanned Be sure to place your originals correctly For details about determining the cause of blank pages see Detecting Blank Pages Fax To check your access permission for stored documents or to delete a document you do not have permission to delete see Security Guide Wait until the message disappears Do not turn off the main power switch while this message is displayed Depending on the number of destinations to be updated there may be some delay before you can resume operation Operation is not possible while this message is displayed For details about how to set permissions see Security Guide A new user certificate must be installed For details about the user certificate destination certificate see Security Guide The group destination cannot be selected because it contains a destination with an encryption
77. cseseseseseseneeseseseaes 137 Recommended Paper Sizes and Type ccccccssssssseseseseeseseseseeceseseseeceseseseseseseseesesesecseseseeesesecesseseseseesenees 140 KE ol E E E T E E E E E E E ee E E E ETE A ETA 145 EE o N OA O IAS AEE E A EE NNE VOE A AAE EN OE OA E E T 146 Padina Tone ee E A 149 Sending Faxes or Scanned Documents When Toner Has Run Out ccccsssscseseeseseesesesseseseeseseeeeseneeaes 151 Boe eke AES fal fo 1 A A N A een on E E A ee ne eer ee ree 151 10 Troubleshooting E a E E T EEN E TE E O AE A E N O IE ea 153 When an Indicator for the Check Status Key Is Lit c ccccccesssscscsesesesesessssescsesesesesesececscseseseseseeecseseseseseeees 154 PRIN Te cca cer T A serrate A va vse av vasitca N A E 156 When You Have Problems Operating the MAChine cccccccsssssesesessesesesesseseseseeecseseseeseseseecseseseeeeseseeeees 157 When Messages Are Displayed on the Control Panel c cccccccsssesesesssseseseeeseseseeeseseseeceeseseeseseseeeeesenees 164 Messages Displayed When Using the Copy Document Server FUNCTION ccccccsecsseseseeeeeeseseseseseeees 164 Messages Displayed When Using the Facsimile FUNCtION cccccscsesessssesesesseseseseeeseseseeeeeseeeeeseseneees 167 Messages Displayed When Using the Printer FUNCHON ccccesecessssesesesesseseseseseseseseeseseseecseseeeeesesees 180 Messages Displayed When Using the Scanner FUNCTION ccccesecesessesesesesseseseseseeceseseeeeseseseeeeseseeeeeeees 194
78. d The number of pages exceeds the maximum number of sheets that you can use Collate with While using the error job store function to store Normal Print jobs as Hold Print files the maximum page capacity was exceeded The number of pages the user is permitted to print has been exceeded PDF direct printing could not be performed because the file system could not be obtained PDF file does not print out because the capacity of the file system is full Delete Hold Print files automatic or unneeded files stored in the machine Delete some of the files stored in the Document Server or reduce the number of pages that you want to send Delete unneeded files stored in the machine Reduce the number of pages to print Reduce the number of pages to print Delete unneeded files stored in the machine Reduce the number of pages to print For details about Print Volum Use Limit see Security Guide Turn off the main power switch and then back on again If the message appears again contact your service representative Delete all unnecessary files from the hard disk or decrease the file size sent to the machine HDD is full HDD is full HDD is full Auto O buffer overflow Information for user authentication is already registered for another user The hard disk became full while printing a Sample Print Locked Print Hold Print or Stored Print file
79. d or its settings format might be incompatible with this machine Cannot write on the e The memory device is Replace the memory device memory storage device full and scan data edoun eand because remaining free cannot be saved single page or divided multiple space is insufficient Even if the memory pages data already written to the device appears to have memory device is saved as is sufficient free space Replace the memory device and data might not be then press Retry to save the saved if the maximum remaining data or press Cancel number of files that can to redo the scan be saved is exceeded Cannot write on the The memory device is write Unlock the write protection on the memory storage device protected memory device because the device is write protected Connection with LDAP A network error has e Try the operation again If the server has failed Check the occurred and connection message is still shown the server status has failed network may be busy Check that the correct settings for LDAP server are listed in Administrator Tools of System Settings For details about LDAP server see Programming the LDAP server Connecting the Machine System Settings 196 The data could not be sent because the PC timed out before it was sent Entered protection code for destination is incorrect Please re enter Entered user code is not correct Please re enter Exc
80. d file s without access privileges Only file s with access privileges will be deleted The selected folder is locked Please contact the file administrator You do not have the privileges to use this function The current environmental condition is outside the recommended temperature range for the machine You have tried to delete files without the authority to do SO An attempt was made to edit or use a locked folder The logged in user name does not have permission for the selected function e Check the optimum environmental conditions for the machine and move it to a different location Leave the machine for a while and allow it to adapt to the environment For details about the optimum environmental conditions for the machine see Optimum Environmental Conditions After Moving the Machine Maintenance and Specifications Files can be deleted by the person who created the file To delete a file which you are not authorized to delete contact the person who created the file For details about locked folders see Security Guide For details about how to set permissions see Security Guide When the memory becomes full while using the copy document server function Memory is full nn originals have been scanned Press Print to copy scanned originals nn in the message represents a changeable number The scanned originals exceed the number of pages that can
81. ded the maximum number of pages for one file The maximum number of standby files was exceeded Too many files are waiting to be delivered The number of scanned pages exceeded the maximum page capacity The scan could not be completed because the maximum number of pages that can be scanned by this machine was exceeded during writing to the memory device Too many files are waiting to be delivered When Messages Are Displayed on the Control Panel Specify whether to store the data or not Scan the pages that were not scanned and then store them as a new file For details about storing files see Storing and Saving Scanned Documents Scan There are 100 files waiting in the sending queue for e mail Scan to Folder or delivery functions Wait until files have been sent Try again after they have been delivered Select whether to send the data that has already been scanned Reduce the number of documents to be written to the memory device and then try again Try again after they have been delivered 199 10 Troubleshooting Exceeded time limit for A network error has e Try the operation again If the LDAP server search Check occurred and connection message is still shown the the server status has failed network may be busy Check that the correct settings for LDAP server are listed in Administrator Tools of System Settings For details about LDAP server see Programmi
82. details about how to set permissions see Security Guide Enter the destination directly to send data separately A destination for which the protection code is set cannot be called by the program Cancel the protection code setting or send scanned files to the destination separately To check your access permission for stored documents or to delete a document you do not have permission to delete see Security Guide Allocate sufficient space If the same message appears again after scanning again the cause could be a mixed network or else network settings were changed during WSD scanner transmission For details about network error contact your administrator Updating the destination list has failed Try again Updating the destination list Please wait Specified destination s or sender s name has been cleared Updating the destination list Please wait Specified destination s or sender s name has been cleared A network error has occurred A specified destination or sender s name was cleared when the destination list in the delivery server was updated The destination list is being updated from the network using Web Image Monitor When Messages Are Displayed on the Control Panel e Check whether the server is connected e Antivirus programs and firewalls can prevent client computers from establishing connection with this machine e If you are using ant
83. dicate the user action The Digital Signature s device certificate is invalid The file cannot be sent XXX cannot be YYY because there is a problem with the Digital Signature s device certificate XXX and YYY indicate the user action XXX cannot be YYY because there is a problem with the device certificate used for the S MIME signature Check the device certificate XXX and YYY indicate the user action Documents may sometimes not be scanned depending on a combination of items such as the specitied scaling factor and document size The device certificate PDF with digital signature has expired The device certificate PDF with digital signature has expired There is no device certificate PDF with digital signature or the certificate is invalid There is no device certificate PDF with digital signature or the certificate is invalid There is no device certificate S MIME or the certificate is invalid When Messages Are Displayed on the Control Panel Message Causes Solutions Change the orientation of the original and then try to scan the original again A new device certificate PDF with digital signature must be installed For details about how to install a device certiticate PDF with digital signature see Security Guide A new device certificate PDF with digital signature must be installed For details about how to install a device ce
84. down In order to make copies correctly place the paper upside down or specify the paper size e Printer mode Two sided e In copier mode 138 Loading Orientation fixed Paper or Two sided Paper e For details about how to make two sided copies see page 59 Duplex Copying e In printer mode e To print on letterhead paper when Auto Detect is specified for Letterhead Setting you must specify Letterhead as the paper type in the printer driver s settings e Ifa print job is changed partway through printing from one sided to two sided printing one sided output after the first copy may be printed facing a different direction To ensure all paper is output facing the same direction specify different input trays for one sided and two sided printing Note also that two sided printing must be disabled for the tray specified for one sided printing e For details about how to make two sided prints see Printing on Both Sides of Sheets Print 139 9 Adding Paper and Toner Recommended Paper Sizes and Types This section describes recommended paper sizes and types e If you use paper that curls either because it is too dry or too damp a paper jam may occur e Do not use paper designed for inkjet printers as these may stick to the fusing unit and cause a misfeed e When you load OHP transparencies check the front and back of the sheets and place them correctly or a misfeed might occur Tray 1 Paper
85. e It is not to protect confidential documents from others e When turning on the fax transmission or scanning by the scanner make sure that all other operations are ended File Name A file name such as COPY0001 and COPY0002 is automatically attached to the scanned document You can change the file name User Name You can register a user name to identify the user or user group that stored the documents To assign it select the user name registered in the Address Book or enter the name directly Depending on the security setting Access Privileges may appear instead of User Name For details about the Address Book see Registering Addresses and Users for Facsimile Scanner Functions Connecting the Machine System Settings Password To prevent unauthorized printing you can specify a password for any stored document A protected document can only be accessed if its password is entered If a password is specified for the documents the key icon appears on the left side of the file name 119 120 7 Document Server l Press the Home key on the top left of the control panel and press the Document Server icon on the Home screen CXC252 2 Press To Scanning Sern 3 Press User Name oe 10 11 12 13 Specify a user name and then press OK The user names shown are names that were registered in the Address Book To specify a name not shown in the screen press Manual En
86. e Monitor or other tools running on the computer Follow the message that appears and wait until the machine has shut down Do not turn on the main power switch while this message is displayed If the main power switch has been turned on follow the message that appears For details about turning the main power switch on and off see Turning On Off the Power Getting Started e If the main power indicator remains lit after the maximum waiting time has elapsed contact your service representative You will hear a loud clicking sound inside the machine when it shuts down This is not a malfunction Wait a while and then retry the operation e Wait until the Address Book backup is complete and then try to change the Address Book again e Ifan SC997 error occurs press Exit Cannot use Web Image Monitor to print documents stored in Document Server Home is in use by another function appears The image data size is not valid See the manual for required data appears The format of the image data is not valid appears When You Have Problems Operating the Machine When Print Volum Use e For details about specifying Print Limit is specified users Volum Use Limit see Security cannot print beyond their Guide print volume use limitations Toview iesiatusora punt ob Print jobs selected by users see Print Job History In Web who have reached their print Image Monitor
87. e Machine System Settings 156 When You Have Problems Operating the Machine When You Have Problems Operating the Machine This section describes common problems and messages If other messages appear follow the instructions displayed The Facsimile or Scanner icon does not appear on the Home screen even though the copier screen appears when the machine is turned on using the main power switch The machine has just been turned on and the User Tools screen is displayed but the User Tools menu has items missing The lamp remains lit and the machine does not enter Sleep mode even though the Energy Saver key was pressed The display is off Nothing happens when the Check Status key or the Energy Saver key is pressed Functions other than the copier function are not yet ready Functions other than the copier function are not yet ready The ADF is open The machine is communicating with external equipment The hard disk is active The machine is in Sleep mode The main power switch is turned off Functions appear on the Home screen when they become ready for use Time required varies by function Wait a little longer Functions appear in the User Tools menu when they become ready for use Time required varies by function Wait a little longer Close the ADF Check if the machine is communicating with external equipment Wait a little longer
88. e and allow it to adapt to the environment The machine is printing Wait a while This is the default ready message The machine is ready for use No action is required Resetting job The machine is resetting the print job Wait until Ready appears on the display panel Setting change The machine is changing settings You cannot use the control panel while this message is displayed Wait a while Waitg for prt data The machine is waiting for the next data to print Wait a while Job suspended Printing was temporarily suspended because Job Operation or the Stop key was pressed Updating certif The Remote certificate is being updated Wait a while Messages displayed on the control panel when using the printer function e Before turning the main power switch off see page 46 Turning On Off the Power 181 10 Troubleshooting Cannot connect with the wireless card Turn the main power switch off then check the card A wireless LAN board or Bluetooth interface unit is referred to as a wireless card Cannot connect with the Bluetooth interface Check the Bluetooth interface Hardware Problem Ethernet Hardware Problem HDD Par I F board has a problem Hardware Problem USB The wireless LAN board was not inserted when the machine was turned on The wireless LAN board was pulled out after the machine was turned on The settings are not updated al
89. e machines and computers that have e mail addresses can receive e mail messages via Internet Fax IP Fax The IP Fax function sends or receives documents between two facsimiles directly via a TCP IP network e To send a document specify an IP address or host name instead of a fax number IP Fax Transmission See Specifying an IP Fax Destination by Entering It Manually Fax e This machine can receive documents sent via Internet Fax IP Fax Reception See Types of Reception Fax e Using a VolP gateway this machine can send to G3 facsimiles connected to the public switched telephone network PSTN 19 1 What You Can Do with This Machine Reference e For details about the machine s settings see Network Settings Requirements Connecting the Machine System Settings 20 Using the Facsimile and the Scanner in a Network Environment Using the Facsimile and the Scanner in a Network Environment CJQ607 e You can send scan files to a specified destination using e mail Sending scan files by e mail See Overview of E mail Transmission Function Fax See Basic Procedure for Sending Scan Files by E mail Scan e You can send scan files directly to folders Sending scan files by Scan to Folder gt See Overview of Folder Transmission Function Fax See Basic Procedure for Using Scan to Folder Scan e You can use this machine as a delivery scanner for the ScanRouter delivery so
90. e registered is different e Copier 25 programs e Document Server 25 programs e Facsimile 100 programs e Scanner 25 programs The following settings can be registered to programs Copier Density paper tray Orig Settings for Originals Auto Reduce Enlarge Red Enlg Reduce Enlarge Other Func Other functions except for User Name File Name and Password in Store File number of copies Document Server on the initial document print screen 2 Sided Top to Top 2 Sided Top to Bottom Other Func Other functions number of prints Facsimile Transmission type memory transmission immediate transmission Select Destination from Address Book except for folder destinations Manual Entry TX Status Report Send Settings except for Sender Name Subject and User Name File Name and Password in Store File Scanner Original Send Settings except for Security Settings in File Type File Name Sender Name and User Name File Name and Password in Store File This section explains how to register functions in a program using copier function as an example 1 Press the Home key on the top left of the control panel and press the Copier icon on the Home screen CXC252 2 Edit the copy settings so all functions you want to store in a program are selected 4 2 Getting Started 3 Press the Program key CXC255 4 Press Program 5 Press the program number you want to register Program
91. e settings see Send Settings Scan Search again after changing the search conditions 197 198 10 Troubleshooting Message Causes Solutions Exceeded max data capacity Check the scanning resolution then press the Start key again Exceeded max data capacity Check resolution then reset n orig A figure is placed at n Exceeded max number of alphanumeric characters for the path Exceeded max number of alphanumeric characters Exceeded max number of files which can be sent at the same time Reduce the number of the selected files Exceeded max number of files which can be used in Document Server at the same time The scanned data exceeded maximum data capacity The scanned original exceeded maximum data capacity The maximum number of specitiable alphanumeric characters in a path has been exceeded The maximum enterable number of alphanumeric characters has been exceeded The number of files exceeded the maximum number possible The maximum number of files that can be stored in the Document Server has been exceeded Specify the scan size and resolution again Note that it may not be possible to scan very large originals at a high resolution For details about the settings for scan function see Relationship between Resolution and Scan Size Scan Specify the scan size and resolution again Note that it may not be possible
92. eastaxssens lt sxecensiedestncens 50 POW EI CONME ION sescospinestarecasiamnaaremerneiencuyteniaes 27 Preset Reduce Enlarge ccccccscscsscsesesessesesesees 55 Preventing information leakage 22 F EIPII POTAE EN AAE T N S T 94 Printer Bypass Paper SiZe ceeeeeeeees 133 134 Printer driver PropertieS cccccceceseeeeeteseeeeeees 93 Pro OY opted na asecteca tides cave ceecnttnacescasereecenteteees 157 FO QUOI ysises E E esac a 12 41 43 Program Gs Detaulisscc ssscsesssensderssntsedarnnivcerronssnaess 12 Program KEY ne sonsnsenesnteesicdotecedependtemedincnntaechetenietoternt 31 Q Quick Install ccc cccecccccesscceeessceeessceeesseeeees 91 92 R RE OM COVE sectrcresenun unease 28 Rear Cover Open leVEF cceeesesseseeteteeseeteteeeeees 27 Reducing Oli GINGIS xgs2e s2essacsecateursczetecasonesieseicedexs 55 Region Pee csegeescaocerstvesciorcur a iea aaen 7 BS OIE orcas apensesencantmsearenbenssnenentesneaenedasecieencenreadies 7 Registering Aestinations ccccccccseseeseseeseseeeesees 11 FRG iS sade tates ccentt eesetiseadcetecstnsoecahnedd cee ies os cwedcont 31 RUNNING OU tonet esnin 151 S Sample et a ee ee i 15 Saving Pap oe cs gecatentyacvoreseaieesstrenrtete eee certs 9 Scan to E mail 21 101 Sconto F OIG Frexcesccerecviaseiecoutccntosenieiettecnnsvaneeised 21 103 Security TUM CTONS nscseccnncessencnceternenecsenvantioncaunceseees 22 SECUNIY Slo arsena eai 28 Send Latet cxccstezs one Seescou
93. ed time This setting can be used if the receiver specities forwarding destinations by senders e Depending on the options installed some functions cannot be registered For details see Functions Requiring Optional Configurations Getting Started 44 Registering Functions in a Program The names of programs given above are just examples You can assign any name to a program according to your objectives Depending on your business details or the type of documents to be scanned registering a program cannot be recommended A5 46 2 Getting Started Turning On Off the Power The main power switch is on the front side of the machine When this switch is turned on the main power turns on and the main power indicator on the right side of the control panel lights up When this switch is turned off the main power turns off and the main power indicator on the right side of the control panel goes out When this is done machine power is off Fax files in memory may be lost if you turn this switch off Use this switch only when necessary Turning On the Main Power e Do not turn off the main power switch immediately after turning it on Doing so may result in damage to the hard disk or memory leading to malfunctions 1 Make sure the power cord is firmly plugged into the wall outlet 2 Push the main power switch The main power indicator goes on CXC443 Turning Off the Main Power A CAUT
94. ee Registering a destination in the address book manually Scan Using Web Image Monitor to register destinations from a computer See Registering Internet Fax Destination Information Using Web Image Monitor Fax Downloading destinations registered in the machine to the LAN Fax driver destination list See Using the machine s Address Book as the LAN Fax destination list Fax 1 1 What You Can Do with This Machine Operating the Machine More Effectively BQX139S Registering and using frequently used settings Program See Registering Functions in a Program Convenient Functions Registering frequently used settings as initial settings Program as Defaults Copier Document Server Fax Scanner See Changing the Default Functions of the Initial Screen Convenient Functions Registering frequently used printing settings to the printer driver See Using One Click Presets Print Changing the initial settings of the printer driver to frequently used printing settings See Displaying the Printing Preferences Dialog Box Print Adding shortcuts to frequently used programs or Web pages See Adding Icons to the Home Screen Convenient Functions Changing the order of the function and shortcut icons See Changing the Order of Icons on the Home Screen Convenient Functions Customizing the Home Screen Customizing the Home Screen The icons of each function are displayed on t
95. eeded max email size Sending email has been cancelled Check Max Email Size in Scanner Features Exceeded max number to display Max No n A figure is placed at n A time out occurred when using WSD Scanner Time outs occur when too much time passes between scanning an original and sending its data The followings are likely causes of time outs Too many originals per set Misfed originals Transmission of other jobs The correct protection code was not entered You have entered an incorrect user code The file size per page has reached the maximum e mail size specified in Scanner Features Search results have exceeded the max displayable number When Messages Are Displayed on the Control Panel Reduce the number of originals and then scan again Remove any misfed original and then scan again Use Scanner Journal to check there are no jobs awaiting transmission and then scan again Make sure the protection code is correct and then enter it again For details about a protection code see Registering a Protection Code Connecting the Machine System Settings Check the authentication settings and then enter a correct user code Change the Scanner Features settings as follows e Increase the e mail size limit in Max Email Size Change the Divide amp Send Email setting to Yes per Page or Yes per Max Size For details about thes
96. elect are as follows e Frequent Added to the page that is displayed first e AB CD EF GH UK LMN OPQ RST UVW XYZ 1 to 10 Added to the list of items in the selected title You can select Frequent and one more key for each title 9 Press OK 10 Press Exit 11 Press Email 112 Basic Procedure for Sending Scan Files by E mail 12 Press Email Address Email Address 00027 test Email Address Use Email Address for FERRE Garam eral Send via soir sever x This function is available for internet fax or email sending by fax 13 Enter the e mail address Email Address Pl el eI PELL Lb LILLY be ibe JL be bebe J LIL ABC QW Space 14 Press OK 15 Press Use Email Address for and then select Email Internet Fax Dest or Internet Fax Destination Only If Email Internet Fax Dest is specified registered e mail addresses appear in both the internet fax address display and E mail address display on the fax function screen and in the address display on the scanner function screen If Internet Fax Destination Only is specified registered e mail addresses only appear in the internet fax display on the fax function screen 16 Press OK 17 If you want to use Internet fax press Send via SMTP Server and set to On 18 Press OK 19 Press Exit 20 Press OK 21 Press the User Tools Counter key Deleting an E mail D
97. er User Prints the results of communications by individual senders 1 Press Comm Status Print Ready Check Ttl Memory Set original and specify Tn SE 0 1002 i Immed immed TX Comm Status Print J TX File Status f RX File Status Select Destination Manual Entry Manual Entries from Address Book History Send Settings N Press Print Journal Q9 Select the printing method A If you selected Print per File No in step 3 enter a 4 digit file number using the number keys On If you selected Print per User in step 3 select a user from the list and then press OK Os Press the Start key N Press Exit twice 89 4 Fax 90 5 Print ee This chapter describes frequently used printer functions and operations For the information not included in this chapter see Print on the supplied CD ROM Quick Install for USB You can install the printer drivers easily from the CD ROM provided with this machine Using USB Quick Install the PCL 6 printer driver is installed for use with a USB connection with the printer Quit all applications Do not close this manual Manage Printers permission is required to install the drivers Log on as an Administrators group member Insert the provided CD ROM into the computer s CD ROM drive If the AutoPlay dialog box appears click Run SETUP EXE 3 Select an interface language and t
98. es scanned in copier facsimile printer or scanner mode on the machine s hard disk Web Image Monitor allows you to use your computer to search for view print delete and send stored files via the network You can also change print settings and print multiple documents Document Server CJQ603 e You can retrieve stored documents scanned in scanner mode to your computer e Using the file format converter you can download documents stored in copier Document Server or printer mode to your computer Reference e For details about how to use the Document Server see Document Server Copy Document Server e For details about the Document Server in copier mode see Storing Data in the Document Server Copy Document Server e For details about the Document Server in printer mode see Saving and Printing Using the Document Server Print e For details about the Document Server in fax mode see Storing a Document Fax e For details about the Document Server in scanner mode see Storing and Saving Scanned Documents Scan Sending and Receiving Faxes without Paper Sending and Receiving Faxes without Paper Reception You can store and save received fax documents as electronic formats in the machine s hard disk without printing them CJQ604 You can use Web Image Monitor to check print delete retrieve or download documents using your computer Storing received documents
99. eseseeseseseneeseseeeeeseseneeeeees 32 Lower paper AV esse sqineressemeaemngaamnrneuienns 30 Lower paper AVS cercesasexcnrcnnscnmecuemenn 26 M Main power indicator cccccccesesseseeseteeseseseeeees 32 Main power SWitch ccecesesseseseseeeeseseeeeees 27 46 Media access lOMp cccccceeseseseesesesetseeeeteneeeeaes 33 Media slol ne co ee ee ee cee a 33 MEMO iesenii 166 180 Memory OV OT sss etasiorectearueseerstvecetva tere nersneeepunes 26 Memory Transmission cccccceseseereeeeeeee 75 76 Message 157 164 166 167 180 181 186 194 209 Model specific information cccccccscesesesesseseeeeees 7 N Names of major fectures ccccccecesessseeeeseseseseteees 8 INE IY IK EREE A E E A A T 92 Number keyS ccccccccsssssssseseseecesesesseeeseseeeeeeseseeeees 32 O OHP ransparenCy sreceisisssisesiiseiasssdto 135 One sided Combine cccceccsescsseseeseeseseseteeeees 64 D E EE TE N E N AA AT 30 Orientation fixed PAPel ccecccseseseseseteteeteeees 137 Quipul iray for the AD Fysecnsiennninies 26 P Papel capado ecien 140 Paper guideSisiiresiisnorossiinii iae 27 1g 2 ie 74 ee ee TERT eT ee eee 133 140 Paper MNCKNESS oiii sa 140 Paper ay sco viecp ans cpueeiemncenareoeronteemenieamnveramenn 127 Paper Ypes a 140 PODErWEIGM scsssicsvarsszereariexarapareacvesoiomranrctieasiers 140 Paperless 0 eee See ne eee ee eee 9 17 FF CL EEOAE AA 7 92 Placing ONG INGIS se ccachexecbscoorcs
100. eseseseecseseseceeseseseseseseseeseseseeeseseecseseneeeeseaees 50 Placing Originals in the Auto Document Feedel ccccccscssssesssesscsesscseseeseseceeseecsesecsesecseseceeseeecseeseseseaes 50 3 Copy Bae POOG OUE Sane eee hee eee ate E eee reer ee ee ee eee ee ee eee eee eee eer eee eet eee 53 Reducing or Enlarging Originals c9sce5osceccaocn0vsaeesnuncosacscdanebsecrcxensteusacosnenecteracdzenldauaccenstatsaentaerecduracdeaedteaeaeaiaits 53 PISS TSU 7 E AE E EA A A E E 53 VA ao E A E IE E E E E E E TAT E ee E T E E A eee 56 Auto Reduce Enlarge ccccccscscsssscscsesssscscsesesscscsesesessesesssassesesessssesscesscsesssasscsesesassesssasscsesesacseseecscseeseecsesees 57 BEE e e ee ee ee rr eye seen 59 Specifying the Original and Copy Orientation ccccccccssscssscsesesesesessesescsesesesesseecscsesesesesesecssseseseseseseseneees 6 Gis ri slits eve CONN eee ee ene E E E ene ee eee nee ae ee anne eee eee ee eee eee 63 pe ded Comb NE ae ee ae ee a ee ae ee ee eee eee ee en ee eee 64 Two Sided Com Dime ene neces ee ere terete ete eee eee nee eee ne een ee ee eee eee nee ee eee eee 65 Copying onto Custom Size Paper from the Bypass Tray cccccssssssssssescseseseseseesescsesesesesesececseseseseseseeeeeeseseass 68 Copying onto ENVEIOD CS sercnsarsesnencsaeuoteqictustenceinnraneivaerestamedentetuntenccimmandeiexenieeteteiatendesmenandavechenstianderiesns 69 E EIET A eee ee eee E ee ee eee AOA ee A A ee eee me en er ee re are 7 Changing the Number
101. ess the Facsimile icon on the Home screen CXC252 2 Make sure Ready appears on the screen l9 4 Fax 3 Make sure Immed TX is not highlighted gm Facsimile OOOO O eady Ch k Ttl Dest Memory Set original and specify destination 0 100 3 TX File Status RX File Status Select Destination Manual Entry Manual Entries from Address Book History A Place the original into the ADF 5 Configure the scan and transmission settings in Send Settings 6 Specify a destination You can enter the destination s number or address directly or select from the Address Book by pressing the destination key If you make a mistake press the Clear key and then enter again 7 When sending the same original to several destinations broadcasting specify the next destination 8 If you send documents to Internet Fax or e mail destinations or enable the Email TX Results function specify a sender 9 Press the Start key Sending Originals Using the Exposure Glass Memory Transmission 1 Make sure Immed TX is not highlighted Ready Til 7 100 Set original and specify destination G3 TX File Status _ RX File Status Select Destination Manual Entry Manual Entries m from Address Book A History Place the first page of the original face down on the exposure glass Specify a destination Make the scan settings you require
102. estination 1 Press the User Tools Counter key 2 Press Address Book Mangmnt 3 Press Change 113 6 Scan 4 Press Email 5 Select the name whose e mail address you want to delete Press the name key or enter the registered number using the number keys You can search by the registered name user code fax number folder name e mail address or IP Fax destination Press Email Press Email Address Press Delete All and then press OK Press Exit Press OK 11 Press the User Tools Counter key eS 2 aS Entering an E mail Address Manually 1 Press Manual Entry Ready Ttl A 0z t original and specify destination Folder Swtch Dest List Comm Status Print 1 Sided Wy Original 1 d Black amp White f TIFF j Manual Entries Manual Entry History Send Settings 2 Press Enter under Destination 3 Enter the e mail address 4 Press OK twice 114 Basic Procedure for Storing Scan Files Basic Procedure for Storing Scan Files e You can specify a password for each stored file Files that are not password protected can be accessed by other users on the same local area network using DeskTopBinder We recommend that you protect stored files from unauthorized access by specifying passwords e Scan file stored in the machine may be lost if some kind of failure occurs We advise against using the hard disk to store important files The
103. ficate destination certificate has expired A new device certificate S MIME must be installed For details about how to install a device certificate S MIME see Security Guide A new device certificate S MIME must be installed For details about how to install a device certificate S MIME see Security Guide A new user certificate must be installed For details about the user certificate destination certificate see Security Guide A new user certificate must be installed For details about the user certificate destination certificate see Security Guide A new user certificate must be installed For details about the user certificate destination certificate see Security Guide When Messages Are Displayed on Your Computer Screen When Messages Are Displayed on Your Computer Screen Messages Displayed When Using the Scanner Function This section describes likely causes of and possible solutions for the main error messages displayed on the client computer when using the TWAIN driver If a message not described here appears act according to the message Message Any of Login User Name Login Password or Driver Encryption Key is incorrect Authentication succeeded However the access privileges for scanner function has been denied Call Service Please call your service representative Cannot add any more scanning mode Cannot connec
104. flame A WARNING e Do not store toner new or used or toner containers anywhere near naked flames Doing so risks fire and burns Toner will ignite on contact with naked flame A WARNING e Do not use a vacuum cleaner to remove spilled toner including used toner Absorbed toner may cause a fire or explosion due to electrical contact flickering inside the vacuum cleaner However it is possible to use a vacuum cleaner that is explosion proof and dust ignition proof If toner is spilled on the floor remove the spilled toner slowly using a wet cloth so that the toner is not scattered A CAUTION e Do not crush or squeeze toner containers Doing so can cause toner spillage possibly resulting in dirtying of skin clothing and floor and accidental ingestion A CAUTION e Store toner new or used toner containers and components that have been in contact with toner out of reach of children A CAUTION e If toner or used toner is inhaled gargle with plenty of water and move into a fresh air environment Consult a doctor if necessary A CAUTION e If toner or used toner gets into your eyes flush immediately with large amounts of water Consult a doctor if necessary 149 9 Adding Paper and Toner A CAUTION e If toner or used toner is swallowed dilute by drinking a large amount of water Consult a doctor if necessary A CAUTION e When removing jammed paper or replacing t
105. from the List This section explains how to preview a file selected from the list of stored files 1 Press Send Settings Switch Dest List Comm Status Print 1 Sided Wy eA TE AA Jes Wernory eady Ch k Ttl Dest Memory t original and specify destination 0 100 3 Black amp White are Select Destination Manual Entries from Address Book pael aii History 2 Press Y four times and then press Select Manage Stored File 3 From the list of stored files select the file you want to check You can select more than one file 4 Press Preview 116 Specifying Send Settings 1 Press Send Settings Ttl Dest Memory 0 1002 et original and specify destination Comm Status Print 1 Sided Wy _Orisinal_ Black amp White TIFF 2 Specify resolution scan size and other settings as required 3 Press OK Specifying Send Settings 117 6 Scan Specifying a File Type This section explains the procedure for specifying the file type of a file you want to send File types can be specified when sending files by e mail or Scan to Folder sending stored files by e mail or Scan to Folder and saving files on a memory storage device You can select one of the following file types e Single Page PDF High Compress PDF PDF A TIFF JPEG If you select a single page file type when scanning multiple originals one file is created for each sin
106. ftware Network delivery scanner You can save scan files in the delivery server or send them to a folder in a computer on the same network See Basic Procedure for Delivering Files Scan e You can use Web Services on Devices WSD to send scan files to a client computer See Basic Procedure for Using WSD Scanner Push Type Scan 1 The ScanRouter delivery software is no longer available for sale 2 22 1 What You Can Do with This Machine Preventing Information Leakage Security Functions CJQ608 You can protect documents from unauthorized access and stop them from being copied without permission You can control the use of the machine as well as prevent machine settings from being changed without authorization By setting passwords you can prevent unauthorized access via the network You can erase or encrypt the data on the hard disk to minimize the risk of information leakage You can limit the usage of functions for each user Reference See Security Guide Monitoring and Setting the Machine Using a Computer Monitoring and Setting the Machine Using a Computer Using Web Image Monitor you can check the machine s status and change the settings ile CJQ609 You can check which tray is running out of paper register information in the Address Book specify the network settings configure and change the system settings manage jobs print the job history and configure
107. gle page and the number of files sent is the same as the number of pages scanned e Multi page PDF High Compress PDF PDF A TIFF If you select a multi page file type when scan multiple originals scanned pages are combined and sent as a single file Selectable file types differ depending on the scan settings and other conditions For details about file types see Notes and limitations of file types Scan 1 Press Send Settings et Ready Ttl Dest 8 Set original and specify destination 0 Folder Swtch Dest List Comm Status Print 1 Sided Wy Black amp White Select Destination Menal Enty Manual Entries naz from Address Book IL History Send Settings 2 Press File Type 3 Select a file type 4 Press OK twice 118 7 Document Server _ SS SS This chapter describes frequently used Document Server functions and operations For the information not included in this chapter see Copy Document Server on the supplied CD ROM Storing Data This section describes the procedure for storing documents on the Document Server e A document accessed with a correct password remains selected even after operations are complete and it can be accessed by other users After the operation be sure to press the Reset key to cancel the document selection e The user name registered to a stored document in the Document Server is to identify the document creator and typ
108. gt on epp Place the next original on the exposure glass within 10 seconds when you send multiple originals and then repeat steps 4 and 5 Repeat this step for each page A LLN Q Transmitting Ttl Dest Memory Set orig in 8 sec amp Start To end ea I 100 7 Press the key 8 4 Fax Canceling a Transmission This section explains how to cancel a fax transmission Canceling a Transmission Before the Original Is Scanned Use this procedure to cancel a transmission before pressing the Start key 1 Press the Reset key CXC257 Canceling a Transmission While the Original Is Being Scanned Use this procedure to cancel scanning or transmitting of the original while it is being scanned 1 Press the Stop key CXC256 2 Press Cancel Scan or Cancel TX Depending on the transmission mode and function you use either Cancel Scan or Cancel TX is displayed 82 Canceling a Transmission Canceling a Transmission After the Original Is Scanned While a Transmission Is in Progress Use this procedure to delete a file that is being sent after the original is scanned All the scanned data is deleted from memory 1 Press the Stop key CXC256 You can also press Comm Status Print and then Check Stop Transmission File 2 Press Standby File List 3 Select the file you want to cancel If the desired file is not shown press 4 or Y to find it
109. he Home screen 15 a ry Remaining Thr ws 9 OQ Copier Facsimile Scanner Eco copy Thumbnail copy 9 QO o o0 A Digital Signatur OSAKA OFFICE Easy PDF scan Copier Eco copy Thumbnail copy e ier Scanner G G AA 1 3 1 2 3 a LONDON OFFICE YOKOHAMA OFFICE NEW YORK OFFICE 4 3 3 Yv Facsimile OSAKA OFFICE BERLIN OFFICE 4 BERLIN OFFICE Digital Signatur Thumbnail copy Products ABCD e company O OQ Home ABCD comp Document Printer any erver CXC450 e You can add shortcuts to often used programs or Web pages to the Home screen The programs or Web pages can be recalled easily by pressing the shortcut icons e You can display only the icons of functions and shortcuts that you use e You can change the order of the function and shortcut icons Reference e For details about the features on the Home screen see How to Use the Home Screen Getting Started e For details about how to customize the Home screen see Types of Home Screens and How to Customize Them Convenient Functions 13 1 What You Can Do with This Machine Making Copies Using Various Functions CMQ002 e You can reduce or enlarge the copy image With the Auto Reduce Enlarge function he machine automatically calculates the reproduction ratio based on the sizes of the originals and the paper you have specified See Reducing or Enlarging Originals Copy Docume
110. he same time is as shown above The program is recalled Cannot recall the destination s for which access privileges are required The program is recalled Cannot recall the destination s that is deleted from the address book The program is recalled Cannot recall the folder destination s with protection code s The selected file s contained file s without access privileges Only file s with access privileges will be deleted Transmission has failed Insufficient memory in the destination hard disk To check the current status press Comm Status Print Transmission has failed To check the current status press Comm Status Print The e mail has too many destinations The program contains a destination for which the currently logged in user does not have permission to view The destination stored in the program could not be called because it was deleted from the address book Destinations registered in the program contain a folder destination for which the protection code is set You have tried to delete files without the authority to do SO Transmission has failed There was not enough free space on the hard disk of the SMTP server FTP server or client computer at the destination While a file was being sent a network error occurred and the file could not be sent correctly Split the destinations into two or more groups For
111. he application s Print dialog box 94 Locked Print Locked Print Sending a Locked Print File 1 Click the WordPad menu button in the upper left corner of the window and then click Print 2 Inthe Select Printer list select the printer you want to use 3 Click Preferences 4 Inthe Job Type list click Locked Print 5 Click Details 6 Enter a User ID in the User ID box and then enter a password in the Password box 7 Click OK 8 Change any other print settings if necessary 9 Click OK 10 Start printing from the application s Print dialog box Printing a Locked Print File Using the Control Panel e When printing is completed the stored file will be deleted 1 Press the Home key on the top left of the control panel and press the Printer icon on the Home screen CXC252 95 96 5 Print 2 Press the Print Jobs tab Printer A S Ready A Prt From Dev lob List Print obs gt Select Job Type gt Select User ID 3 Press Locked Jobs 4 Select the files you want to print You can select all the Locked Print files at once by pressing All Jobs after selecting a file If necessary press Preview to check the print image of the document If you do not need to view a preview proceed to step 7 Enter the password using the number keys and then press OK Only the first page of the document is displayed on the preview screen A
112. hen click OK Click USB Quick Install 5 The software license agreement appears in the License Agreement dialog box After reading the agreement click I accept the agreement and then click Next 6 Select the method to install a printer driver and then click Next 7 Select the machine model you want to use and then click Next 8 Make sure the machine is turned off and not connected to the computer and then click 10 11 12 Next Wait for a moment until file copying is complete Connect the machine and the computer with a USB cable and then turn on the machine The auto detecting starts To cancel the auto detecting click Stop Auto detecting In the confirmation dialog box select Yes if you want to use the machine as your default printer Click Finish When you are prompted to restart your computer restart it by following the instructions that appear Click Exit in the first window of the installer and then take out the CD ROM 91 92 5 Print Quick Install for Network You can install the printer drivers easily from the CD ROM provided with this machine Using Network Quick Install the PCL 6 printer driver is installed under network environment and the Standard TCP IP port will be set Manage Printers permission is required to install the drivers Log on as an Administrators group member Quit all applications Do not close this manual Insert the prov
113. hen loading paper make sure the stack height does not exceed the limit mark of the paper tray e If multiple sheet feeding occurs fan sheets thoroughly or load sheets one by one from the bypass tray e Flatten out curled sheets before loading them e Depending on the paper sizes and types the copy print speed may be slower than usual e When loading envelopes see Loading Envelopes Paper Specifications and Adding Paper e When loading thick paper of 106 162 g m 28 Ib Bond 90 Ib Index see page 145 Thick Paper e When copying or printing onto letterhead paper the paper placing orientation is different depending on which function you are using For details see page 137 Loading Orientation fixed Paper or Two sided Paper e f you load paper of the same size and same type in two or more trays the machine automatically shifts to the other tray when the first tray in use runs out of paper This function is called Auto Tray Switching This saves interrupting a copy run to replenish paper when making a large number of copies You can specify the paper type of the paper trays under Paper Type Tray 1 Paper Type Tray 3 For details see System Settings Connecting the Machine System Settings For the setting procedure of the Auto Tray Switching function see Copier Document Server Features Copy Document Server e When loading label paper e We recommend that you use specified label paper e After selecting
114. i virus software add the program to the exclusion list in the application settings For details about how to add programs to the exclusion list see the anti virus software Help To prevent a firewall blocking the connection register the machine s IP address in the firewall s IP address exclusion settings For details about the procedure for excluding an IP address see your firewall s Help Specify the destination or sender s name again Wait until the message disappears Do not turn off the main power switch while this message is displayed Depending on the number of destinations to be updated there may be some delay before you can resume operation Operations are not possible while this message is displayed 205 10 Troubleshooting You do not have the privileges to use this function Exceeded max data capacity Check the resolution and the ratio and then press the Start key again The size of the scanned data is too small Check the scanning resolution then press the Start key again Not all of the image will be scanned Not all of the image will be scanned All the pages are detected as blank No file was created The logged in user name does not have permission for the selected function The data being scanned is too large for the scale ratio specified in Specify Size The data being scanned is too small for the scale ratio specified in Specify Size
115. id Install the operating system of the Please use version 1 1 or version of Winsock computer or copy Winsock from the higher operating system CD ROM No User Code is registered Access is restricted with user For details about User Code Consult your system codes Authentication see Security Guide administrator No response from the The machine or client e Check whether the machine or scanner computer is not connected to client computer is connected to the network correctly the network correctly Disable the client computer s own firewall For details about firewall see Windows Help No response from the The network is crowded Wait for a while and then try to scanner reconnect 212 Scanner is in use for other function Please wait Scanner is not available on the specified device Scanner is not available Check the scanner connection status Scanner is not available Check the scanner connection status When Messages Are Displayed on Your Computer Screen A function of the machine other than the Scanner function is being used such as the Copier function The TWAIN scanner function cannot be used on this machine The machine s main power switch is off The machine is not connected to the network correctly e Wait for a while and then reconnect Cancel the job that is being processed For example press Exit and then press the Home key Next press
116. ided CD ROM into the computer s CD ROM drive If the AutoPlay dialog box appears click Run SETUP EXE 3 Select an interface language and then click OK Click Network Quick Install 5 The software license agreement appears in the License Agreement dialog box After reading the agreement click I accept the agreement and then click Next After confirming you are ready to connect to the printer network click Next in the Confirm Network Connection dialog box Select the machine model you want to use in the Select Printer dialog box 8 Click Install 9 Configure the user code default printer and shared printer as necessary 11 12 Click Continue The installation starts If the User Account Control dialog box appears and then click Yes or Continue Click Finish When you are prompted to restart your computer restart it by following the instructions that appear Click Exit in the first window of the installer and then take out the CD ROM Displaying the Printer Driver Properties Displaying the Printer Driver Properties This section explains how to open the printer driver properties from Devices and Printers e Manage Printers permission is required to change the printer settings Log on as an Administrators group member e You cannot change the machine default settings for individual users Settings made in the printer properties dialog box are applied to all users
117. iftied scan conditions have exceeded the setting range of the machine An unrecoverable error has occurred on the machine Memory is insufficient e Check whether the network cable is connected correctly to the client computer Check whether the Ethernet board of the client computer is recognized correctly by Windows Check whether the client computer can use the TCP IP protocol Check whether the scanning settings made with the application exceed the setting range of the machine An unrecoverable error has occurred in the machine Contact your service representative e Close all the unnecessary applications running on the client computer Uninstall the TWAIN driver and then reinstall it after restarting the computer 21 10 Troubleshooting Insufficient memory Reduce Scanner memory is Reset the scan size A 1 ee the scanning area insufficient E E E ER Set with no compression For details about the settings see TWAIN driver Help The problem may also be due to the following causes e Scanning cannot be performed if large values are set for brightness when using halftone or high resolution For details about the relationship between scan settings see Relationship between Resolution and Scan Size Scan If a misfeed occurs you might not scan an original Remove the misfeed and then scan the original again Invalid Winsock version You are using an inval
118. ing Documents that are not Allowed to Duplicate Print e For details see the printer driver Help and Security Guide 2 Getting Started This chapter describes how to start using this machine Guide to Names and Functions of Components Guide to Components A CAUTION e Do not obstruct the machine s vents Doing so risks fire caused by overheated internal components Exterior Front view CXC400 25 26 2 Getting Started ADF Lower the ADF over originals placed on the exposure glass If you load a stack of originals in the ADF the ADF will automatically feed the originals one by one ADF cover Open this cover to remove originals jammed in the ADF ADF cover open lever Pull this lever to open the ADF cover Input tray for the ADF Place stacks of originals here Extender for the ADF tray Extend this when placing paper longer than A4 in the input tray for ADF Exposure glass Place originals face down here Cover for the exposure glass Open this cover to place originals on the exposure glass Output tray for the ADF Originals scanned with the ADF are output here Stop fence for the ADF Pull out this fence to prevent originals from falling off Control panel See page 31 Guide to the Names and Functions of the Machine s Control Panel Ventilation holes Prevent overheating Standard tray Copied printed paper and fax messages are delivered here
119. ing the facsimile function Memory is full Cannot scan The memory is full If you press Exit the machine returns Y ry you p more Transmission will be to standby mode and starts transmittin 7 g stopped the stored pages Check the pages that have not been sent using the Communication Result Report and then resend those pages Messages Displayed When Using the Printer Function This section describes the principal messages that appear on the display panel error logs or reports If other messages appear follow their instructions 180 When Messages Are Displayed on the Control Panel Status messages Hex Dump Mode In Hex Dump mode the machine receives data in hexadecimal format Press Job Reset to cancel Hex Dump mode Suspended job exists Printing was temporarily stopped by SmartDeviceMonitor for Client You can resume printing via My Job List in SmartDeviceMonitor for Client or via the Web Image Monitor To resume printing via Web Image Monitor ask your system administrator first Offline The machine is offline Please wait e This message might appear for a second or two while the machine is preparing performing initial adjustments or adding toner Wait a while e The current environmental condition is outside the recommended temperature range for the machine Check the optimum environmental conditions for the machine and move it to a different location or leave the machine for a whil
120. ions list select either the Full Control or Modify check box Press OK twice Registering an SMB Folder a FB O N Press the User Tools Counter key Press Address Book Mangmnt Press New Program Press Names Press Name The name entry display appears 6 Enter the name and then press OK Press Y to display Title 1 Title 2 and Title 3 Press Title 1 Title 2 or Title 3 to select the key for the classification you want to use 000223 The keys you can select are as follows e Frequent Added to the page that is displayed first e AB CD EF GH UK LMN OPQ RST UVW XYZ 1 to 10 Added to the list of items in the selected title You can select Frequent and one more key for each title 9 Press OK Press Exit 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 Basic Procedure for Using Scan to Folder Press Auth Info Address Book Change Selected C0000 ABCD COMPANY Select itern to change Add to Group Email Folder Press Folder Authentication Press Specify Other Auth Info When Do not Specify is selected the SMB User Name and SMB Password that you have specified in Default User Name Password Send of File Transfer settings are applied Press Change under Login User Name Enter the login user name of the destination computer and then
121. irm the IPv4 address The address displayed under IPv4 Address is the IPv4 address of the computer 4 Next enter the command set user and then press the Enter key Be sure to put a space between set and user 5 Confirm the user name The user name is displayed under USERNAME Step 2 Creating a shared folder on a computer running Microsoft Windows Create a shared destination folder in Windows and enable sharing In the following procedure a computer which is running under Windows 7 Ultimate and participating in a domain is used as an example e You must log in as an Administrators group member to create a shared folder 11 12 13 gt O p N e nA Basic Procedure for Using Scan to Folder If Everyone is left selected in step 6 the created shared folder will be accessible by all users This is a security risk so we recommend that you give access rights only to specific users Use the following procedure to remove Everyone and specify user access rights Create a folder just as you would create a normal folder in a location of your choice on the computer Right click the folder and then click Properties When using Windows XP right click the folder and then click Sharing and Security On the Sharing tab select Advanced Sharing When using Windows XP on the Sharing tab select Share this folder Proceed to step 5 Select the Share this folder check box Click Permi
122. k Mangmnt S Printer Features Tray Paper Settings Scanner Features fat Edit Horne 4 Press Add Icon Icons can be edited and an image can be inserted on the Horne screen gt Edit Icons Add Icon _ Restore Default Icon Display _ gt Insert Image Insert Image on Home Screen 5 Press Select Icon to Add Move Icon Select an icon to move gt Step 1 Icon to Move Select Icon to Move 7 gt Step 2 6 Press Program Select Icon to Add Select icon type to add 38 How to Use the Home Screen 7 Press Copier Program Select Icon to Add Select icon type to add Copier Program t Copier Program Select Icon to Add v Eco copy Thumbnail copy 9 Press Select Destination Select a target destination gt Step 1 Icon to Add Y gt Step 2 Eco copy nati Select Destination 5 10 Specify the position where Blank is displayed Select Destination 37 2 Getting Started 11 Press Exit Add Icon Select an icon to add Step 1 Icon to Add Select Icon to Add a N gt Step 2 12 Press the User Tools Counter key Press 2 on the upper right corner of the Select Destination screen to check the position on the simple screen 40 Registering Functions in a Program Registering Functions in a Program Depending on the functions the number of programs that can b
123. l destination s which is registered to the program cannot be recalled XXX cannot be YYY because the Digital Signature s device certificate is not currently valid XXX and YYY indicate the user action XXX cannot be YYY because there is a problem with the Digital Signature s device certificate Check the device certificate XXX and YYY indicate the user action There is no device certificate S MIME or the certificate is invalid There is no device certificate S MIME or the certificate is invalid The device certificate PDF with digital signature has expired The device certificate PDF with digital signature has expired There is no device certificate PDF with digital signature or the certificate is invalid When Messages Are Displayed on the Control Panel For details about the device certificate S MIME see Security Guide For details about the device certificate S MIME see Security Guide A new device certificate PDF with digital signature must be installed For details about how to install a device certificate PDF with digital signature see Security Guide A new device certificate PDF with digital signature must be installed For details about how to install a device certificate PDF with digital signature see Security Guide A new device certificate PDF with digital signature must be installed For details about how to install a
124. l Destin Gio Mi i1sscctusactencasteves eesstoertieciacteneascten wat soeeatednewneaiaeees 112 Deleting an E mail Destination ccccccccccsscscsesscsesscsesecscseecsesecsesececsececsesecsesesesesecsesecsesecsesecsesecasseeesees 113 Entering an E mail Address Manually cccccecesesesesesesessssesesesesesesesescseseseseseneeeeceseaeaeseneeeeseseaeaeseeeeeeeees 114 Basic Procedure for Sioring Scan FIlSS a sinessrivpeavaninvotaieuweaios nianuiaenspnaingdianatebavonsintenaneisienensivgiianetiiovenpiventats 115 Checking Stored Files Selected from the List ccccccccscscscsessescsesssscsesesscscsesesecscsesesecsesesecscseseeecseseeeaeaes 116 SPECI YING SEM SEMIS E E E E E E E A E E 117 eaga RETYPE S E Ree Neer Cent nee 118 7 Document Server orng Oieee E E E E EE 119 Pining Sloresd Docume senseresrn aa n E O R a E 121 8 Web Image Monitor Displaying Top PagGsscsrosrpane ieie EE AEE cesteuunsere sce 123 Viewing Received Fax Documents Using Web Image Monitot ccccccccsesscsesecsesesseseseeseseescseeecsesecseseees 125 9 Adding Paper and Toner Loading Paper inio Paper TraySeenrcrenereiene te Ore set E tent ee eet rer eee ere nee 127 loading Paper into the Bypass Dey sezisissinaeninienioa ii ee E eih 13 Printing from the Bypass Tray Using the Printer FUNCTION c cccssssesesesesesessesesescsesesesesesecenseseseseseseeneees 133 Loading Orientation fixed Paper or Two sided PApel c cccccsessssssssesesesesesesecescsesesesesesece
125. lect 1 Sided or 2 Sided for Original If you selected 2 Sided you can change the orientation by pressing Orientation To specify the original orientation is whether readable or unreadable press Orig s Orientation Qty Copy Combine gt Original P Copy 1 Sided Ta Omb 1 Side 2 Oriinals Orig s Orientation ff e ieee EADE Press Cmb 1 Side Select the number or pages of originals to combine Press OK twice Select the paper tray Place the originals and then press the Start key Two Sided Combine Combines various pages of originals onto two sides of one sheet 65 3 Copy CKNO74 There are four types of Two Sided Combine 1 Sided 4 Originals Cmb 2 Sides Copies four 1 sided originals to one sheet with two pages per side 1 Sided 8 Originals Cmb 2 Sides Copies eight 1 sided originals to one sheet with four pages per side 2 Sided 4 Pages Cmb 2 Sides Copies two 2 sided originals to one sheet with two pages per side 2 Sided 8 Pages Cmb 2 Sides Copies four 2 sided originals to one sheet with four pages per side 1 Press Orig nino F ior Pep ff ae Ae es AUtO Reduce Enlarge Red Enlg 1002 Text l ele Press Original s Size Specify the original size and then press OK twice Press Other Func Press Combine Select 1 Sided or 2 Sided for Original To specify the original orientation is whether
126. locked original to delete it because it contains locked because it contains a locked For details about locked files see files Please contact the file original Security Guide administrator Check paper size An irregular paper size is If you press the Start key the copy set will start using the selected paper 2 Sided Copy is not A paper size not available in Select a proper paper size For details available with this paper Duplex mode has been about Duplex mode see Duplex size Select another paper selected Copying Copy Document Server size or cancel 2 Sided Copy Exceeded max number of The number of scanned e If you want to store the scanned pages per file Do you want pages exceeds the capacity pages as a file in the Document to store the scanned pages per file of the Document Server press Yes o as 1 files Server If you do not want to store scanned pages press No Scanned data is deleted Exceeded the maximum The number of pages the For details about how to check the number of sheets that can be user is permitted to copy has number of copies available per user used Copying will be been exceeded see Security Guide stopped 164 File being stored exceeded max number of pages per file Copying will be stopped Maximum number of sets is A figure is placed at n Orig scanned for diffrnt fnctn Please wait Please wait The scanned
127. machine when Basic Authentication Windows Authentication LDAP Authentication or Integration Server Authentication is set e To prevent use of the machine by unauthorized persons always log out when you have finished using the machine 1 Press the Login Logout key CXC476 2 Press Yes A9 50 2 Getting Started Placing Originals Placing Originals on the Exposure Glass A CAUTION e Keep your hands away from the hinges and exposure glass when lowering the ADF Not doing so may result in an injury if your hands or fingers are pinched e Do not lift the ADF forcefully Otherwise the cover of the ADF might open or be damaged 1 Lift the ADF 2 Place the original face down on the exposure glass The original should be aligned to the rear left corner Start with the first page to be scanned CXC604 1 Positioning mark 3 Lower the ADF Placing Originals in the Auto Document Feeder Be sure not to load the original untidily Doing so may cause the machine to display a paper misfeed message Also be sure not to place originals or other objects on the top cover Doing so may cause a malfunction 1 Adjust the original guides to the original size 2 Place the aligned originals squarely face up in the ADF Do not stack originals beyond the limit mark The first page should be on the top Placing Originals When placing originals that are longer than A4D or 8 gt x 11D o
128. me and password for Fax Email Account e the user name and password for POP before SMTP authentication For details about these settings see File Transfer Connecting the Machine System Settings For details about network problems contact your administrator 173 10 Troubleshooting Check whether there are any network problems 16 00 Connection with LDAP server has failed Check the server status Error occurred and transmission was cancelled Exceeded max number to display Max No n A figure is placed at n e No IP address has been registered e A network is not connected properly A network error has occurred and connection has failed Original jammed during Immediate Transmission A problem occurred in the machine or noise occurred on the telephone line The number of search results has exceeded the maximum number of items that can be displayed Check that the correct IP address is specified for the machine in System Settings For details about IP address see Interface Settings Connecting the Machine System Settings For details about network problems contact your administrator Try the operation again If the message is still shown the network may be busy Check the settings for LDAP server in System Settings For details about settings for LDAP server see Programming the LDAP server Connecting the Machine
129. ms be sure to fan smooth paper thoroughly before loading them If paper continues to become jammed or feed in together even after they are fanned load them one by one from the bypass tray e When loading thick paper set the paper direction according to its grain as shown in the following diagram Directi f mm 145 146 9 Adding Paper and Toner Direction of paper Paper trays Bypass tray grain Select Thick Paper 1 or Thick Paper 2 as the paper thickness in Tray Paper Settings If Thick Paper 2 is selected the print soeed may change Even if thick paper is loaded as described above normal operations and print quality might still not be possible depending on the paper type Prints might have prominent vertical creases Prints might be noticeably curled Flatten out prints if they are creased or curled Envelopes This section gives you various details about and recommendations concerning envelopes Do not use window envelopes Fan the envelopes before loading them to separate them and prevent the glue on them from causing them to stick together Some kinds of envelope might cause misfeeds wrinkles or print poorly When loading envelopes in the D orientation load them with flaps closed Before loading envelopes press down on them to remove any air from inside flatten out all four edges If they are bent or curled flatten their leading edges the edge going into the machine by
130. n the screen Pull out the cartridge and then reinstall it e You can output about 700 more sheets even after appears but replace the toner early to prevent poor output quality 150 Adding Toner Sending Faxes or Scanned Documents When Toner Has Run Out When the machine has run out of toner the indicator on the display lights Note that even if there is no toner left you can still send faxes or scanned documents e f number of communications executed after the toner has run out and not listed in the automatically output Journal exceeds 200 communication is not possible 1 Press the Home key on the top left of the control panel and press the Facsimile icon or the Scanner icon on the Home screen CXC252 2 Press Exit and then perform transmission operation The error message disappears e Any reports are not printed Disposing of Used Toner This section describes what to do with used toner Toner cannot be re used Pack used toner containers in the container s box or a bag to prevent the toner from leaking out of the container when you dispose of it Region A mainly Europe and Asia If you want to discard your used toner container please contact your local sales office If you discard it by yourself treat it as general plastic waste material D Region B mainly North America Please see our local company website for information on the recycling of supply products or y
131. n of the Internet Fax For details about reception of the Internet Fax contact your administrator Record the code number shown on the screen and then contact your service representative Other functions can be used Make settings correctly for the user name and the password for LDAP server authentication Before sending a file by fax cancel the job in progress For example press Exit and then press the Home key Press the Document Server icon on the Home screen Next press the Stop key When the message appears on the screen follow the instructions to cancel the job 175 176 10 Troubleshooting Message Causes Solutions Put original back check it and press the Start key Some invalid destination s contained Do you want to select only valid destination s 2 Some page s are almost blank To cancel press the Stop key The selected file s contained file s without access privileges Only file s with access privileges will be deleted Updating the destination list Please wait Specified destination s or sender s name has been cleared You do not have the privileges to use this function The destination cannot be selected because its encryption certificate is not currently valid Original jammed during Memory Transmission The specified group contains fax destinations e mail destinations and or folder destinations either of which are in
132. n sequential order CKNO18 C ERREEN JH eLB EA Ae 100 ae Press Y Press Sort Press OK Enter the number of copy sets using the number keys Select the paper tray NO GW BP WO WN Place the originals and then press the Start key Changing the Number of Sets You can change the number of copy sets during copying e This function can be used only when the Sort function is selected 1 While Copying is displayed press the Stop key 7 3 Copy 2 Enter the number of copy sets with the number keys Printing suspended To cancel printing press Stop To delete other suspended jobs press Job List P Change Quantity of Sets 3 Press Continue Copying starts again 72 Storing Data in the Document Server Storing Data in the Document Server The Document Server enables you to store documents being read with the copy feature on the hard disk of this machine Thus you can print them later applying necessary conditions You can check the stored documents from the Document Server screen For details about the Document Server see page 19 Storing Data Depending on which options are installed on your machine this function might not be available For details see Functions Requiring Optional Configurations Getting Started 1 Press Other Func amp Copier Ready
133. nd allows any user who has print privileges to print the file later using the control panel e Store and Print Shared Prints the file immediately and also stores the file in the machine Any user who has print privileges can print any stored file afterward Click Details Enter a User ID in the User ID box You can optionally set a file name and a password of a Stored Print file Click OK Change any other print settings if necessary Click OK Start printing from the application s Print dialog box 99 5 Print Printing a Stored Print File Using the Control Panel e The stored documents are not deleted even after the printing has been completed For the procedure to delete the documents see Deleting Stored Print files Print 1 Press the Home key on the top left of the control panel and press the Printer icon on the Home screen CXC252 2 Press the Print Jobs tab Printer Y Ready j Prt From Dev Job List DaRi gt Select Job Type gt Select User ID ove Ree 3 Press Stored Jobs 4 Select the files you want to print You can select all the Stored Print files at once by pressing All Jobs after selecting a file 5 If necessary press Preview to check the print image of the document If you set the password in the printer driver enter the password Only the first page of the document is displayed on the preview screen A preview cannot be displ
134. ne System Settings For details about network problems contact your administrator 169 170 10 Troubleshooting Check whether there are any network problems 14 01 The DNS server SMTP server or folder specified for transfer to was not found or the destination for Internet Fax around not through the SMTP server could not be found Check that the following settings in System Settings are listed correctly e DNS server e Server name and IP address for the SMTP Server For details about these settings see Interface Settings or File Transfer Connecting the Machine System Settings Check that the folder for transfer is correctly specitied Check that the computer in which the folder for transfer is specified is correctly operated Check that the LAN cable is correctly connected to the machine For details about network problems of the destinations contact the administrator of the destinations For details about network problems contact your administrator When Messages Are Displayed on the Control Panel Check whether there are E mail transmission was Check that User Name and any network problems refused by SMTP Password for the following 14 09 authentication POP before settings in System Settings are SMTP authentication or listed correctly login authentication of the e SMP sAuihenieaion computer in which the folder e POP before SMTP for
135. ne belongs to There is a label on the rear of the machine located in the position shown below The label contains details that identify the region your machine belongs to Read the label CXC467 The following information is region specific Read the information under the symbol that corresponds to the region of your machine D Region A mainly Europe and Asia If the label contains the following your machine is a region A model e CODE XXXX 27 29 e 220 240 V Region B mainly North America If the label contains the following your machine is a region B model e CODE XXXX 17 e 120 127 V e Dimensions in this manual are given in two units of measure metric and inch If your machine is a Region A model refer to the metric units If your machine is a Region B model refer to the inch units Names of Major Features In this manual major features of the machine are referred to as follows e Auto Document Feeder ADF 1 What You Can Do with This Machine You can search for a description by what you want to do Saving Paper BRL059S Printing multi page documents on both sides of sheets Duplex Copy gt See Duplex Copying Copy Document Server Printing multi page documents and received faxes on a single sheet Combine Copier Fax See Combined Copying Copy Document Server See Combine Two Originals Fax Printing received faxes on both sides of sheets 2 Sided Print See Two Sided
136. neees g0 Guide to the Names and Functions of the Machine s Control Panel ccccccssssscscsesesesesesseeceeseseseseseeeceeeees 3 Changing Me Display be q c Ulclo een me reee eee ee eae ene eee ten arene eran ie eee ren eer een eres 34 How to Use the Home Screenii cccsccsccssccsscsssssscsscssscsscssscsscssscsscssccsssssccsscoesesssvscesssvscesssvscesssossessssseosaes 35 PACING Icons to the Home Scree nssenionsnensicnran nn a E E 36 Regist ring Functions ina Program ssiisoicrosiiiisiersresiistenisrieo troer teier resies eieae daiiras ien A EX GNI OP PRO GT ANINS assesses nrn E EE EAER 43 Tumma On OF ihe OW Seton cigs nnecsens ceeieectesearcteeateeetsecaseectesaciescdsecctaest nae ERTER EESE FESES NTS EEEE 46 Taming Ts Maw OWE aseni E E E E E EN A 46 Turning Off the Main POWGf senvsusssrinnenreieanrene nenanem ene eare E E EAEE EEE 46 When the Authentication Screen Is Displayed ccccceessssssssssesesseseseseeceseseseeeeseseseceeseseecseseseeeeseseeecseseeeeeeaes 48 User Code Authentication Using the Control Panel ccccccccscscsesscscseescsesscsesscscsececsesecsessesssesesseeesseseeaes 48 Logging In Using the Control Panel cccccccccscscssescsesscsecesesececsescesesecsesecscsesacseeecsesecsesecsesesacseeecseeecseseeass 48 Logging Out Using the Conirol Pane sic cicotc Ces bceelesscincdncduadeansaetn e e Gas ES 49 Paca TS a E E A E E AE 50 Placing Originals on the Exposure GIdSS ccccsccsesessssesesesees
137. ng the LDAP server Connecting the Machine System Settings LDAP server authentication The user name and For details about LDAP Authentication has failed Check the password differ from those see Security Guide settings set for LDAP Authentication Memory device error A non writable medium is Use a different medium occurred Check the memory being used device Memory is full Cannot Because of insufficient hard Wait for a while and then retry scan The scanned data will disk space the first page the scan operation Wl be deleted could not be scanned Reduce the scan area or scanning resolution For details about changing scan area and scanning resolution see Various Scan Settings Scan Delete unneeded stored files For details about how to delete stored files see Deleting Stored File Scan Memory is full Do you Because there is not enough Specify whether to use the data or not want to store scanned file free hard disk space in the machine for storing in the Document Server only some of the pages could be scanned 200 Memory is full Press Write to write the current scanned data to the memory storage device or press Cancel to delete Memory is full Scanning has been cancelled Press Send to send the scanned data or press Cancel to delete Memory storage device not detected Insert the device No paper Load paper of one of the f
138. ng the Control Panel cccccccccccscsscsesscscssescsesscsesecsessesesececseeecseseeseseeseseees 95 FONG MM ect E A secs N oa wf OA A ATN geese eee AT 97 Dendang a Nalda Prin ila eee amet eee eN ee oe rer ae eee ene eee 97 Printing a Hold Print File Using the Control Panel cc cccccecccsscscsecscssesesesscsesecsesececsesecsesecsesecsesececseeeeaees 97 Se e el U Bane nee eRe ne eee E E ROT EA Rte RAT TEA ERT ORO I 99 Sending a Stored Print FING ee setinassestseteecanicewncaenaeennetaiceende reenen toe Ee eE Era EEEE EESE EE EEE EER 99 Printing a Stored Print File Using the Control Panel ccccccccscscscsscscsscscsecscsecscsesscsesecseseescseeeesesesseeeaes 100 6 Scan Basic Procedure for Using Scan to Fold t a cissscsxinircorssnramacnacoaenranaciniarnsenanatmianssumeusianssemniaieens 103 Using Scan to Folder in the Windows Environmenh ccccsccscsesscsesscsesesscsessesesscscsecscsececseeecsesecseseeaeseees 104 K gisterng an SMB Fold fssicussusierissnipat meets en eee meee a en ene nye eee et ene er 106 Deleting an SMB Registered Folder ccccccssssssssesesssseseseseeseseseseeseseseeecseseseecsesenecseseseeeeseseecseseeeseseaees 109 Entering a Destination Path Manuallly ccccececesssssssssseseseseseseseeeeseseseseseseseeeeseseseaeseseneeeeseseseaeeeneeeeseseaeess 110 Basic Procedure for Sending Scan Files by E mil ccecccscscsssesesesessesesesesesesesesecseseseseseseecseseseseaeseeeseees 111 Registering an E mai
139. nput Tray 3 Status OK E Output Tray Status OK Check Details lt E CXC500 1 Menu area If you select a menu item its content will be shown 2 Header area The dialog box for switching to the user mode and administrator mode appears and each mode s menu will be displayed The link to Help and dialog box for keyword search appears 123 8 Web Image Monitor 3 Refresh Help 2 Refresh Click L at the upper right in the work area to update the machine information Click the Web browser s Refresh button to refresh the entire browser screen o Help Use Help to view or download Help file contents 4 Basic Information area Displays the basic information of the machine 5 Work area Displays the contents of the item selected in the menu area 124 Viewing Received Fax Documents Using Web Image Monitor Viewing Received Fax Documents Using Web Image Monitor 1 Start Web Image Monitor 2 Click Fax Received File on the Print Job Stored File menu in the left pane 3 If you have programmed a user code for the stored reception file enter the code and then press OK If the programmed user code was deleted from the Address Book a message indicating incorrect user code entry appears If this is the case reprogram a user code 4 Click the property icon of the desired fax document 5 View the content of the fax document 6 To download the received fax document select PDF PDF A or M
140. nstall a device certificate S MIME see Security Guide A new user certificate must be installed For details about the user certificate destination certificate see Security Guide A new user certificate must be installed For details about the user certificate destination certificate see Security Guide A new user certificate must be installed For details about the user certificate destination certificate see Security Guide A new user certificate must be installed For details about the user certificate destination certificate see Security Guide 177 178 10 Troubleshooting XXX cannot be YYY because the device certificate used for the S MIME signature is not currently valid XXX and YYY indicate the user action Email TX Result cannot be set because the specitied destination s encryption certificate is not currently valid The program contains a destination s that does not have an encryption certificate The specified destination for Email TX Result which is registered to the program has no encryption certificate The specified destinations for Email TX Result which is registered to the program contain a destination s that has no encryption certificate The device certificate used for the S MIME signature is not currently valid XXX which is registered to the program cannot be recalled XXX indicates the e mail de
141. nt Server e Copier functions such as Duplex and Combine allow you to save on paper by copying multiple pages onto single sheets See Duplex Copying Copy Document Server See Combined Copying Copy Document Server e You can copy onto various types of paper such as envelopes and OHP transparencies See Copying onto Various Types of Paper Copy Document Server e You can sort copies See Sort Copy Document Server Printing Data Using Various Functions Printing Data Using Various Functions CMQ004 e This machine supports network and local connections e You can send PDF files directly to the machine for printing without having to open a PDF application See Printing a PDF File Directly Print e You can print or delete print jobs stored on the machine s hard disk which have been previously sent from computers using the printer driver The following types of print jobs can be selected Sample Print Locked Print Hold Print and Stored Print See Storing Documents in the Hard Disk Drive and Printing them Print e You can collate printed paper gt See Collate Print e You can print files stored on a removable memory device and specify print conditions such as print quality and print size See Direct Printing from a Memory Storage Device Print 15 16 1 What You Can Do with This Machine Utilizing Stored Documents You can store fil
142. nter driver Help PCL6 On the printer driver s Detailed Settings tab click Print Quality in Menu and then select Raster in the Vector Raster list In some cases it will take a long time to complete a print job Memory Retrieval Error A memory allocation error Turn off the main power switch and occurred then back on again If the message appears again replace the RAM For details about replacing the RAM contact your service representative No response from the A timeout occurred while Check the status of the server server Authentication has connecting to the server for failed LDAP Authentication or Windows Authentication Output tray has been The output tray was Specify the proper output tray changed changed because the paper size of the specified output tray is limited Print overrun Images were discarded PCL 5e while printing Select a lower resolution on the printer driver For details about how to change the resolution setting see the printer driver Help Printing privileges have not The PDF document you have Contact the owner of the document been set for this document tried to print has no privileges to print Receiving data failed Data reception was aborted Resend the data 192 The selected paper size is not supported This job has been cancelled Sending data failed The print job has been cancelled because capture file s could not be sto
143. oaded in the tray more than a few millimeters Moving the loaded paper excessively can cause damage to paper edges on the openings of the tray s lifting plate resulting in sheets being folded or becoming jammed 129 9 Adding Paper and Toner 8 Lift the front side of the tray and then slide it into the machine carefully until it stops CXC667 To avoid paper jams make sure the tray is securely inserted e Letterhead paper must be loaded in a specific orientation For details see page 137 Loading Orientation fixed Paper or Two sided Paper e You can load envelopes into Tray 1 For details about loading envelopes see Loading Envelopes Paper Specifications and Adding Paper 130 Loading Paper into the Bypass Tray Loading Paper into the Bypass Tray Use the bypass tray to use OHP transparencies and paper that cannot be loaded in the paper trays e The maximum number of sheets you can load at the same time depends on paper type Do not stack paper over the limit mark For the maximum number of sheets you can load see page 140 Recommended Paper Sizes and Types e Do not mix different types of paper e After loading paper specify the paper size and type using the control panel When printing a document specify the same paper size and type in the printer driver as specified on the machine e When loading label paper load it one by one 1 While pressing and holding the button in the upper center of the byp
144. ob List Print obs gt Select Job Type gt Select User ID 3 Press Hold Jobs 4 Select the files you want to print You can select all the Hold Print files at once by pressing All Jobs after selecting a file 5 If necessary press Preview to check the print image of the document Only the first page of the document is displayed on the preview screen A preview cannot be displayed if more than one document is selected Press Exit to close the preview screen 6 Press Print 7 Tochange the print settings of the document press Det Settings 8 Enter the number of copies using the number keys if necessary and then press Resume Prt 98 Stored Print Stored Print Sending a Stored Print File Click the WordPad menu button in the upper left corner of the window and then click Print In the Select Printer list select the printer you want to use Click Preferences Inthe Job Type list select the print method to be used for Stored Print files You can select four methods of Stored Print To use the Stored Print Shared and Store and Print Shared functions authentication must be enabled beforehand For details see Security Guide e Stored Print Stores the file in the machine and prints it later using the control panel e Store and Print Prints the file at once and also stores the file in the machine e Stored Print Shared Stores the file in the machine a
145. of the Machine s Control Panel Check Status key Press to check the machine s system status operational status of each function and current jobs You can also display the job history and the machine s maintenance information Data In indicator facsimile and printer mode Flashes when the machine is receiving print jobs or LAN Fax documents from a computer See Fax and Print Media access lamp Lights up when a memory storage device is inserted in the media slot Media slots Use to insert an SD card or a USB flash memory device 33 2 Getting Started Changing the Display Language You can change the language used on the display English is set as default 1 Press the User Tools Counter key CXC475 2 Press Y 3 Press language key until the language you want to display appears 4 Press the User Tools Counter key 34 How to Use the Home Screen How to Use the Home Screen The icons of each function are displayed on the Home screen You can add shortcuts to frequently used programs or Web pages to the Home screen The icons of added shortcuts appear on the Home screen The programs or Web pages can be recalled easily by pressing the shortcut icons To display the Home screen press the Home key Hl fe 1 1 Remaining Tnr n oe us n y Copier Facsifiile Scanner Printer Document Browser Server 10 O Q Address Book Eco ovv 11 Management
146. ollowing sizes Orig scanned for diffrnt fnctn Output buffer is full Sending the data has been cancelled Please try again later The scan could not be completed because there was insufficient hard disk memory at the time of saving to the memory device Because there is not enough free hard disk space in the machine for delivering or sending by e mail while storing in the Document Server only some of the pages could be scanned There is no memory device inserted No paper is set in the specified paper tray A function of the machine other than the Scanner function is being used such as the Copier function Too many jobs are in standby state and sending was canceled When Messages Are Displayed on the Control Panel Select whether or not to save the scanned document to the memory device Specify whether to use the data or not Insert a memory device or check to see whether the memory device is properly inserted in the media slot Load paper of the sizes listed in the message For details about loading paper see Loading Paper Paper Specifications and Adding Paper Cancel the job that is being processed For example press Exit and then press the Home key Next press the Copier icon on the Home screen and then press the Stop key When the message appears on the screen follow the instructions to cancel the job Retry sending after sending jobs in standby state completes
147. on again If the message appears again contact your service representative Check if the communication between the computer and the machine is working correctly Check if the correct printer driver is being used Check if the machine s memory size is set correctly in the printer driver Check that the printer driver is the most up to date version available Check the connection between the computer and the printer Check that the program you used to compress the data is functioning correctly Contact your service representative Document Server is not available to use Cannot store Duplex has been cancelled Error has occurred Exceeded max capacity of Document Server Cannot store Exceeded max number of files of Document Server Cannot store Exceeded max number of files to print for temporary stored jobs You cannot use the Document Server function Duplex printing was canceled A syntax error etc occurred The hard disk became full after a file was stored The maximum file capacity of the Document Server was exceeded While printing a Sample Print Locked Print Hold Print or Stored Print file the maximum file capacity was exceeded When Messages Are Displayed on the Control Panel For details about using Document Server function contact your administrator For details about how to set permissions see Security Guide Select
148. oner avoid getting toner new or used on your clothing If toner comes into contact with your clothing wash the stained area with cold water Hot water will set the toner into the fabric and make removing the stain impossible A CAUTION e When removing jammed paper or replacing toner avoid getting toner new or used on your skin If toner comes into contact with your skin wash the affected area thoroughly with soap and water e Always replace the toner cartridge when a notification appears on the machine e Fault may occur if you use toner other than the recommended type e When adding toner do not turn off the main power If you do settings will be lost e Store toner where it will not be exposed to direct sunlight temperatures above 35 C 95 F or high humidity e Store toner on a flat surface e Do not shake the toner cartridge with its mouth down after removing it Residual toner may scatter e Do not repeatedly install and remove toner cartridges This will result in toner leakage Replace the toner cartridge when the following messages appear on the display Follow the instruction on the screen regarding how to replace the toner cartridge No toner Replace Toner Cartridge e if L Toner Cartridge is almost empty appears the toner has almost run out Have a replacement toner cartridge at hand e If appears when there is a lot of toner follow the toner replacement instructions that appear o
149. originals have too many pages fo store as one document The number of copies exceeds the maximum copy quantity A function of the machine other than the Copier function is being used such as the Document Server function The destination list is being updated from the network using Web Image Monitor This message might appear for a second or two while the machine is preparing performing initial adjustments or adding toner When Messages Are Displayed on the Control Panel Press Exit and then store again with an appropriate number of pages You can change the maximum copy quantity from Max Copy Quantity in General Features under Copier Doc Srvr Featr For details about Max Copy Quantity see General Features Copy Document Server Cancel the job that is being processed For example press Exit and then press the Home key Next press the Document Server icon on the Home screen and then press the Stop key When the message appears on the screen follow the instructions to cancel the job Wait until the message disappears Do not turn off the main power switch while this message is displayed Depending on the number of destinations to be updated there may be some delay before you can resume operation Operations are not possible while this message is displayed Wait a while 165 166 10 Troubleshooting Please wait The selected file s containe
150. ou can recycle items according to the requirements of your local municipalities or private recyclers 151 9 Adding Paper and Toner t32 10 Troubleshooting This chapter describes basic troubleshooting procedures Indicators This section describes the indicators displayed when the machine requires the user to remove misfed paper to add paper or to perform other procedures oN Paper Misfeed indicator Original Misfeed indicator I Load Paper indicator 3J Add Toner indicator Service Call indicator Cover Open indicator Appears when a paper misfeed occurs For details about removing jammed paper see Removing Jammed Paper Troubleshooting Appears when an original misfeed occurs For details about removing jammed paper see Removing Jammed Paper Troubleshooting Appears when paper runs out For details about loading paper see Loading Paper Paper Specifications and Adding Paper Appears when toner runs out For details about adding toner see Adding Toner Maintenance and Specifications Appears when the machine is malfunctioning or requires maintenance Appears when one or more covers of the machine are open 153 10 Troubleshooting When an Indicator for the Check Status Key Is Lit If an indicator for the Check Status key lights up press the Check Status key to display the Check Status screen Check the status of each function in the Check
151. output tray is full There is no paper left A function which has the status Error Occurred in the Check Status screen is defective A network error has occurred When an Indicator for the Check Status Key Is Lit Remove the prints from the tray Load paper For details about loading paper see Loading Paper Paper Specifications and Adding Paper Press Check in the function which the error has occurred Then check the displayed message and take appropriate action For details about error messages and their solutions see page 164 When Messages Are Displayed on the Control Panel You can use other functions normally e Press Check in the function which error is occurred And then check the displayed message and take appropriate action For details about error messages and their solutions see page 164 When Messages Are Displayed on the Control Panel Check that the machine is correctly connected to the network and that the machine is correctly set For details about how to connect the network see Interface Settings Connecting the Machine System Settings For details about connecting to the network contact your administrator If the indicator is still lit even after trying to solve the problem as described here contact your service representative 155 10 Troubleshooting Panel Tone The following table describes the meaning of the various beep patterns that
152. paper fully open the front cover and then close it For details about removing jammed paper see Removing Jammed Paper Troubleshooting Press the Start key Close all the covers of the machine Load paper into the paper trays with the print side down Load paper into the bypass tray with the print side up Misfeeds occur frequently Misfeeds occur frequently Cannot print in duplex mode Turn main Power Switch off appears Using curled paper often causes misfeeds soiled paper edges or slipped positions while performing stack printing The tray s side or end fences may not be set properly You have selected a paper tray that is not set for duplex printing The machine does not shut down normally when the main power switch is turned off and then immediately turned on When You Have Problems Operating the Machine e Take the stiffness out of the paper with your hands to straighten out the curl Load the paper up side down so that the curled edges face downward For details about recommended paper see Recommended Paper Paper Specifications and Adding Paper Lay paper on a flat surface to prevent paper from curling and do not lean it against the wall For details about the proper way to store paper see Paper Storage Paper Specifications and Adding Paper Remove misfed paper For details about removing jammed paper see Removing Jammed Paper Troubleshooting
153. pen the extenders se CXC606 1 Limit mark 2 Original guides 51 2 Getting Started 52 3 Copy This chapter describes frequently used copier functions and operations For the information not included in this chapter see Copy Document Server on the supplied CD ROM Basic Procedure To make copies of originals place them on the exposure glass or in the ADF When placing the original on the exposure glass start with the first page to be copied When placing the original in the ADF place them so that the first page is on the top About placing the original on the exposure glass see page 50 Placing Originals on the Exposure Glass About placing the original in the ADF see page 50 Placing Originals in the Auto Document Feeder To copy onto paper other than plain paper specify the paper type in User Tools according to the weight of the paper you are using For details see System Settings Connecting the Machine System Settings The following procedure explains copying onto paper whose size and orientation matches that of the originals exactly 1 Press the Home key on the top left of the control panel and press the Copier icon on the Home screen CXC252 2 Make sure no previous settings remain When there are previous settings remaining press the Reset key 3 Place the originals 4 Make desired settings 5 Enter the number of copies with the number keys The maximum cop
154. r details about how to register shortcuts see page 36 Adding Icons to the Home Screen The program number appears on the bottom of the shortcut icon Adding Icons to the Home Screen You can add shortcuts to programs stored in copier facsimile or scanner mode or Web pages registered in Favorites using the browser function You can also review icons of functions and embedded software applications that you deleted from the Home screen Shortcuts to programs stored in Document Server mode cannot be registered to the Home screen Shortcut names of up to 32 characters can be displayed in a standard screen If the name of the shortcut is longer than 32 characters the 32nd character is replaced with Only 30 characters can be displayed in a simple screen If the name of the shortcut is longer than 30 characters the 30th character is replaced with For details about how to make a program see page 41 Registering Functions in a Program For details about the procedure for registering Web pages to Favorites see Specifying the Settings for Favorites Convenient Functions g Shortcuts to Web pages that are registered to Favorites by User cannot be registered to the Home screen To register the shortcuts register Web pages to Common Favorites For details about kinds of Favorites see Specifying the Settings for Favorites Convenient Functions How to Use the Home Screen e For details about the p
155. red Exceeded max memory The print job has been cancelled because capture file s could not be stored Exceeded max number of files The print job has been cancelled because capture file s could not be stored Exceeded max No of pages per file The selected paper type is not supported This job has been cancelled You do not have a privilege to use this function This job has been cancelled You do not have a privilege to use this function This job has been cancelled You do not have a privilege to use this function This operation has been cancelled Job Reset is automatically performed if the specified paper size is incorrect The machine received a command to stop transmission from the printer driver The hard disk became full after a file was stored The maximum file capacity of the Document Server was exceeded The maximum page capacity of the Document Server was exceeded Job Reset is automatically performed if the specified paper type is incorrect The entered Login User Name or Login Password is not correct The logged in user is not allowed to use the selected function The logged in user does not have the privileges to register programs or change the paper tray settings When Messages Are Displayed on the Control Panel Specify the correct paper size and then print the file again Check if the computer is working correc
156. ressing Delete File For details about how to log in when User Code Authentication is enabled see When the Authentication Screen is Displayed Getting Started Enter your Login User Name and Login Password For details about the Authentication screen see When the Authentication Screen is Displayed Getting Started For details about the correct Login User Name and Login Password see Security Guide For details about authentication see Security Guide 159 160 10 Troubleshooting You do not have the privileges to use this function continues to be displayed even though you have entered a valid user name An error message remains even if misfed paper is removed An error message remains even if consumables are replaced and or misfed paper is removed An error message remains displayed even after the indicated cover is closed Original images are printed on the reverse side of the paper The logged in user name does not have permission for the selected function e When a misfeed message appears it remains until you open and close the cover as required Paper is still jammed in the tray This may occur if the HDD is not installed One or more covers of the machine other than the indicated one are still open You may have loaded the paper incorrectly For details about how to set permissions see Security Guide After removing misfed
157. rint from a memory storage device s Unable to access the The memory device used For details about the recommended specified memory storage cannot be recognized memory devices for the Direct printing device function from memory storage device s contact your service representative The USB flash memory that features password protection or other security features may not work normally 185 10 Troubleshooting Exceeded the limit value for The size of the selected Files or groups of files larger than 1 GB total data size of the file exceeds 1 GB cannot be printed selected files Cannot select The total size of the e When the total size of the multiple i more files selected files exceeds files that are selected exceeds 1 1 GB GB select files separately When the size of selected file exceeds GB print by using a function other than the Direct printing function from memory storage device s You cannot select 999 files or more at the same time You cannot select files of different formats at the same time Other messages This section describes likely causes of and possible solutions for the error messages that are printed on the error logs or reports 86 Error Parameters of the control Check the print settings code are invalid 91 Error Printing was canceled by the Check that the data is valid auto job cancel function due to a command error 92 Error Printing w
158. rocedure for registering a shortcut using the Program screen see Registering a Shortcut to a Program to the Home Screen Convenient Functions e You can register up to 72 function and shortcut icons Delete unused icons if the limit is reached For details see Deleting an Icon on the Home Screen Convenient Functions e You can change the position of icons For details see Changing the Order of Icons on the Home Screen Convenient Functions Adding icons to the Home screen using Web Image Monitor 1 Start Web Image Monitor For details see Using Web Image Monitor Connecting the Machine System Settings 2 Log in to Web Image Monitor as an administrator For details see Security Guide 3 Point to Device Management and then click Device Home Management A Click Edit Icons 5 Point to ticon can be added of the position that you want to add and then click Add 6 Select the function or shortcut icon you want to add 7 Click OK four times Adding icons to the Home screen using the User Tools In the following procedure a shortcut to a copier program is registered to the Home screen 1 Register a program 2 Press the User Tools Counter key CXC251 37 2 Getting Started 3 Press Edit Home User Tools Inquiry amp System Settings Browser Features O Copier Doc Srvr Featr e Extended Feature Settings O Facsimile Features 23 Address Boo
159. rtificate PDF with digital signature see Security Guide A new device certificate PDF with digital signature must be installed For details about how to install a device certificate PDF with digital signature see Security Guide A new device certificate PDF with digital signature must be installed For details about how to install a device certificate PDF with digital signature see Security Guide A new device certificate S MIME must be installed For details about how to install a device certificate S MIME see Security Guide 207 208 10 Troubleshooting XXX cannot be YYY because the device certificate used for the S MIME signature is not currently valid XXX and YYY indicate the user action Transmission cannot be performed because the certificate used for the S MIME signature is not currently valid The destination cannot be selected because its encryption certificate is not currently valid The group destination cannot be selected because it contains a destination with an encryption certificate that is not currently valid Transmission cannot be performed because the encryption certificate is not currently valid The device certificate S MIME has expired The device certificate S MIME has expired The user certificate destination certificate has expired The user certificate destination certificate has expired The user certi
160. running a pencil or ruler across them When loading envelopes do not stack paper over the limit mark If you squeeze extra envelopes into the bypass tray misfeeds might occur In copier mode When copying onto envelopes load them according to the applicable orientation shown below Recommended Paper Sizes and Types How to load envelopes Side opening envelopes D e Flaps closed e Bottom side of e Flaps closed envelopes toward the front l envelopes of the machine Side to be the machine scanned face E down down e Bottom side of toward the left of Flaps closed Bottom side of envelopes toward the left of the machine Side to be printed face up scanned face When loading envelopes specify the envelope size and thickness For details see page 69 Copying onto Envelopes In printer mode When printing onto envelopes load them according to the applicable orientation shown below How to load envelopes Side opening envelopes D e Flaps closed Bottom side of envelopes toward the left of the machine e Side to be printed face down Flaps open Bottom side of envelopes toward the left of the machine Side to be printed face down 147 9 Adding Paper and Toner When loading envelopes select Envelope as the paper types using both the User Tools and printer driver and specify the thickness of envelopes For details see Printing on Envelopes
161. s about network problems contact your administrator Check that the correct User Name and Password are listed in Fax Email Account of System Settings For details about Fax Email Account see File Transfer Connecting the Machine System Settings For details about network problems contact your administrator Check that the correct machine e mail address is specified in System Settings For details about settings of e mail address see File Transfer Connecting the Machine System Settings For details about network problems contact your administrator When Messages Are Displayed on the Control Panel Check whether there are Cannot find the DNS server e Check that the following settings any network problems or POP3 IMAPA server in System Settings are listed 15 11 correctly e P address of the DNS Server the server name or IP address of the POP3 IMAP4 server the port number of the POP3 IMAPA server e Reception Protocol For details about these settings see Interface Settings or File Transfer Connecting the Machine System Settings Check that the LAN cable is correctly connected to the machine For details about network problems contact your administrator Check whether there are Cannot log in to the POP3 Check that the following settings any network problems IMAP4 server in System Settings are listed 15 12 correctly e the user na
162. s and place the envelope in the bypass tray Specify the thickness of the paper according to the weight of the envelopes you are printing on For details about the relationship between paper weight and paper thickness and the sizes of envelopes that can be used see page 140 Recommended Paper Sizes and Types About handling envelopes supported envelope types and how to load envelopes see page 146 Envelopes Before using this function press Tray Paper Settings in User Tools and then select Envelope as Paper Type in Paper Type Bypass Tray For details see System Settings Connecting the Machine System Settings e The Duplex function cannot be used with envelopes If the Duplex function is specified press 1 Sided 2 Sided TtoT to cancel the setting To copy onto custom size envelopes you must specify the envelope s dimensions Specify the horizontal and vertical length of the envelope Bypss Ppr Size _Uszxe eee Regular Size Custom Size Specify paper e with the Number keys then press To Recall _ CXC012 lt gt Horizontal t Vertical 1 Load the envelopes face up in the bypass tray Bypass tray is automatically selected 2 Press the key 3 Press Paper Size 4 Specify the envelope size and then press OK twice 69 3 Copy 5 Place the originals and then press the Start key 70 Sort Sort The machine assembles copies as sets i
163. ss tray varies depending on the weight and condition of the paper 3 Enter the paper size For copier mode see Copying onto Custom Size Paper from the Bypass Tray Copy Document Server For printer mode see page 134 Specifying a custom size paper using the control panel 4 When loading Translucent paper in the bypass tray do not stack paper over the limit mark 5 When loading OHP transparencies in the bypass tray do not stack paper over the limit mark 6 Load envelopes so that the height of the stack of envelopes does not exceed the limit mark of the bypass tray without pressing on the stack of envelopes Paper Thickness Thin Paper 52 65 g m 14 18 lb Bond Plain Paper 66 74 g m 18 20 lb Bond 143 9 Adding Paper and Toner Paper Thickness Paper weight Plain Paper 2 75 90 g m 20 24 lb Bond Middle Thick 91 105 g m 24 28 lb Bond Thick Paper 1 106 130 g m 28 35 lb Bond Thick Paper 2 131 162 g m 35 lb Bond 90 lb Index 1 Print quality will decrease if the paper you are using is close to the minimum or maximum weight Change the paper weight setting to thinner or thicker e Certain types of paper such as translucent paper or OHP transparencies may produce noise when delivered This noise does not indicate a problem and print quality is unaffected e The paper capacity described in the tables above is an example Actual paper capacity might be lower depending on the paper type e W
164. ssions In the Group or user names list select Everyone and then click Remove Click Add In the Select Users or Groups window click Advanced Specify one or more object types select a location and then click Find Now From the list of results select the groups and users you want to grant access to and then click OK In the Select Users or Groups window click OK In the Group or user names list select a group or user and then in the Allow column of the permissions list select either the Full Control or Change check box Configure the access permissions for each group and user Click OK Step 3 Specifying access privileges for the created shared folder If you want to specify access privileges for the created folder to allow other users or groups to access the folder configure the folder as follows l SS E Right click the folder created in step 2 and then click Properties On the Security tab select Edit Click Add In the Select Users or Groups window click Advanced Specify one or more object types select a location and then click Find Now From the list of results select the groups and users you want to grant access to and then click OK 105 106 6 Scan In the Select Users or Groups window click OK In the Group or user names list select a group or user and then in the Allow column of the permiss
165. stScript 3 On the printer driver select a job type other than Document Server in Job Type or deselect Unauthorized Copy Prevention Only when using PCL 6 PostScript 3 On the printer driver s Detailed Settings tab click Effects in Menu Select Unauthorized Copy Prevention and then click Details to display Unauthorized Copy Prevention for Pattern Details Enter text in Enter User Text For details about automatic registration of user information see Security Guide Reduce the paper size of the file that you want to send to a size that the Document Server can store Custom size files can be sent but not stored afterward Enter the correct classification code 187 188 10 Troubleshooting Classification Code is incorrect Collate has been cancelled Command Error Compressed Data Error Data storage error The classification code is not supported with the printer driver Collate was canceled An RPCS command error occurred The printer detected corrupt compressed data You tried to print a Sample Print Locked Print Hold Print or Stored Print file or to store a file in the Document Server when the hard disk was malfunctioning Select Optional for classification code For details about how to specify classification code settings see Configuring Classification Codes Print Turn off the main power switch and then back
166. stenscaotioexoetensenedeebexnettensses 85 Send SO MIMIG S aeriene o 117 Sending stored COCUMENTSS ccccccsceeseeseeeeeees 87 Shared folders 104 Shortcut ICOM cries ccssacveriessecosseunevsereenenss 12 35 36 37 Simple Screen key cccccecceseseseeeeseseseeeeeseeeeeees 32 Sli for WON Se isesi 27 e a E E AE 28 CMB folde sarine 106 108 109 E T ee 14 71 STON GTM sisie aei ai a 94 TUN O e ne asticctucotieceece ne 26 Start KOy ccccccscecesessseesesesseeeseseseceeseseeecseseeeeesenees 32 Status MESSAGE eeseeccesseeseeseeeseeseeeseeseenseeseeeens 181 Stop fence for the ADF cccccccssssesseseseseseseteteeees 26 Sop Jode Serres 27 TOO E A 32 Stored Print 15 99 100 Storing A COCUMEM sis cscaccdoncadeessenenaracarcdusasbencotoas 86 Slornng Gali ooo ee a en ae ene 73 Storing received COCUMENS ccccccceesesseeteees 17 Siorino SCM MeS nerian na 115 So E E eee eee eee 6 T POP S ee eee ee eee ae 135 145 TONE ee e E 149 151 TOME COW GC sscxs c2ese sccssscstacsesnteectenesacaeecasaresteeas 28 TRG STAGE kecsesen A 215 GY E E EA IAE N E E T EN A Turning off the DOWED ccccssesesesesseseseseseseseseeees 46 Turning on the POWE cccccccsseseeseeseseseseeeeeesenees 46 Two sided Combine c ccccccccsesseseesetseseteteeeeeeees 65 Two sided paper s ssssssssssessoseseesosesesesseseseeese 137 U Unauthorized copy prevention ccccceeeeee 24 US 2 PAE E E NE AE ET 91 USB 2 0 Type B porta cc
167. stered to the program because they cannot be registered in the address book For manually entered and delivery server destinations register the destinations in the address book and then try to register them to the program again For details about how to set SMTP authentication see File Transfer Connecting the Machine System Settings Print or delete Scanner Journal For details about printing or deleting Scanner Journal see General Settings Scan Cancel transmission Waiting to send data status cleared or the DeskTopBinder setting and then change the file name Cancel transmission Waiting to send data status cleared or the DeskTopBinder setting and then change the password Cancel transmission Waiting to send data status cleared or the DeskTopBinder setting and then change the user name Some destinations cannot receive encrypted files Sending to these destinations may be unsafe Some destinations will receive automatically encrypted files All files sent to these destinations will be encrypted Some invalid destination s contained Do you want to select only valid destination s 2 Some of selected files are currently in use They could not be deleted Some page s are almost blank To cancel press the Stop key The number of destinations that can be entered manually at the same time is as shown above If you have selected mul
168. stination s or destination s for Email TX Results The device certificate S MIME has expired The user certificate destination certificate has expired There is no user certificate destination certificate There is no user certificate destination certificate There is no user certificate destination certificate The device certificate S MIME has expired A new device certificate S MIME must be installed For details about how to install a device certificate S MIME see Security Guide For details about the user certificate destination certificate see Security Guide For details about the user certificate destination certificate see Security Guide For details about the user certificate destination certificate see Security Guide For details about the user certificate destination certificate see Security Guide For details about the device certificate S MIME see Security Guide XXX cannot be YYY because there is a problem with the device certificate used for the S MIME signature Check the device certificate XXX and YYY indicate the user action XXX cannot be recalled because there is a problem with the device certificate used for the S MIME signature XXX indicates the e mail destination s or destination s for Email TX Results The Digital Signature s device certificate is not currently valid The emai
169. supplier shall not be responsible for any damage that may result from the loss of files For long term storage of files we recommend the use of DeskTopBinder For details contact your local dealer or see the documentation for DeskTopBinder 1 Press the Home key on the top left of the control panel and press the Scanner icon on the Home screen CxC252 2 Make sure that no previous settings remain If a previous setting remains press the Reset key 3 Place originals 4 Press Send Settings Ttl Dest Memory 0 1003 Folder Swtch Dest List Comm Status Print 1 Sided Wy Original EI d Black amp White TIFF Send Settings 5 Press Y three times and then press Store File 6 Press Store to HDD 7 If necessary specify file information such as User Name File Name and Password e User Name Lip 6 Scan Press User Name and then select a user name To specify an unregistered user name press Manual Entry and then enter the name After specifying a user name press OK e File Name Press File Name enter a file name and then press OK e Password Press Password enter a password and then press OK Re enter the password for confirmation and then press OK 8 Press OK twice 9 If necessary press Send Settings or Original to configure settings for resolution and scan size 10 Press the Start key Checking Stored Files Selected
170. t described here appears act according to the message Authentication with the The entered user name or e Check that the user name and destination has failed Check password was invalid password are correct settings To check the current Check that the ID and password status press Comm Status Print for the destination folder are correct e A password of 128 or more characters may not be recognized Cannot communicate with WSD Device protocol or For details about how to enable or PC Contact the WSD Scanner protocol is disable the WSD protocol see Security administrator disabled Guide 194 Connection with the destination has failed Check the settings Entered path name might be incorrect or firewall and security settings might be blocking network connectivity Connection with the destination has failed Check the settings Entered path name might be incorrect or firewall and security settings might be blocking network connectivity Cannot start scanning because communication was failed Cannot start scanning because communication was failed Cannot start scanning Check the setting s on the PG The destination computer name or folder name is invalid An antivirus program or a firewall is preventing the machine connecting to your computer Scan Profile is not set on the client computer The Take no action setting has been selected on the
171. t to the scanner Check the network Access Mask settings in User Tools Cannot find XXX scanner used for the previous scan YYY will be used instead XXX and YYY indicate scanner names Causes The entered Login User Name Login Password or DriverEncryp Key was invalid The logged in user name does not have permission for scanner function An unrecoverable error has occurred in the machine The maximum number of registerable scan modes has been exceeded An access mask is set The main power switch of the previously used scanner is not set to On Solutions Check your Login User Name Login Password or DriverEncryp Key and then enter them correctly For details about Login User Name Login Password and DriverEncryp Key see Security Guide For details about how to set permissions see Security Guide Contact your service representative The maximum number of modes that can be stored is 100 Delete unneeded modes For details about an access mask contact your administrator Check whether the main power switch of the scanner used for the previous scan is turned on 209 10 Troubleshooting Cannot find XXX scanner The machine is not Check that the previously used used for the previous scan connected to the network scanner is connected to the YYY will be used instead correctly network correctly XXX and YYY indicate Cancel
172. ter the path again Locating the SMB folder using Browse Network 1 Press Browse Network The client computers sharing the same network as the machine appear Network display only lists client computers you are authorized to access 2 Select the group that contains the destination computer 3 Select the computer name of the destination computer Shared folders under it appear 108 Basic Procedure for Using Scan to Folder Browse Network RNPO026 7350E80C You can press Up One Level to switch between levels 4 Select the folder you want to register 5 Press OK four times Deleting an SMB Registered Folder 1 Press the User Tools Counter key 2 Press Address Book Mangmnt 3 Press Change 6 4 Press Folder 5 Select the name whose folder you want to delete Press the name key or enter the registered number using the number keys You can search by the registered name user code fax number folder name e mail address or IP Fax destination 6 Press Folder 7 Press the protocol which is not currently selected 8 Click Yes 9 Press OK twice 10 Press the User Tools Counter key 109 6 Scan Entering a Destination Path Manually 1 Press Manual Entry EAr k OOOO O_O Q j Ttl Dest Memory 0 1002 Switch Dest List Comm Status Print 1 Sided Wg a J Black amp White f TIFF Select Destination eE Manual Entries from Address Book
173. teve cre sctnaveditesnunicentenditeecwcsiecns 31 Fusing UNika 29 G G3 interface unit CONNECHOL cece ee ceeeeeeeeeees 28 Gigabit Ethernet port ccccccccccsesseseseseeeeeeeeeeees 28 H FUNG lrcye otetav E A E A casas 30 old PI sed ctestescariesnscecsossavaravsnes exasinneveninceaens 15 97 Home SY pce ecesence ecg eteeecsseeseede eae 31 FIOM EG SChECM vcesexicerensoncacencoveavenserceversetsewaese 13 35 36 How to read the manualls ccscccssccsscsevseonees 6 CO E ceases 35 36 37 Immediate TransmissiOn c ccccesssceeesseeeees 80 81 ACCOR AE EEE A E EATI 153 Information SCrECN uo ce ceceeescessesseesesscescesseseeseeasens 9 Input tray for the ADF ccccceeseeseseeeeeteeseneees 26 Internet FOX Gcavaabavasesoronessinetcneindoratiatndbatpicsiaenensdedavies 19 217 218 J SRN ee Secession Seder S ence eesedeonssoeoaseh 89 L ey es Eas been ee ae nen ane ee one erate tre nn wey 9 17 TG UC e E EE 34 Loading orientation fixed Papel c ccceeeees 137 Loading PAPEL eceeecsesseseeteteteeteteeeeeeees 127 131 Loading two sided Papel ccceeesesssseseteteeeees 137 Locked PAN sscattessecatestcnecstotanertechansoskensauatheadeas 15 95 Logging in to the machine ccccecceseeseteeeesees 48 Logging out the machine ccccceceseseeeeseeeesees 49 LOO KEY aaie en eee E E 32 Login Logout key cccccccccesesesseseseseeseteeeeeeeeseseees 32 Logout Key cecceccceseseeses
174. the personal firewall of scanner names the client computer For details about firewall see Windows Help Use an application such as telnet to make sure SNMPv1 or SNMPv2 is set as the machine s protocol For details about how to check this see Remote Maintenance Using telnet Connecting the Machine System Settings Select the scanner used for the previous scan Cannot specify any more The maximum number of The maximum number of scanning scanning area reqisterable scan areas has areas that can be stored is 100 Delete g g been exceeded unneeded scanning areas Clear Misfeed s in ADF A paper misfeed has e Remove jammed originals and occurred inside the ADF then insert them again For details about how to remove jammed paper see Removing Jammed Paper Troubleshooting When a misfeed occurs replace the jammed originals Check whether the originals are suitable to be scanned by the machine Communication error has A communication error has Check whether the client computer can occurred on the network occurred on the network use the TCP IP protocol 210 Error has occurred in the scanner driver Error has occurred in the scanner Fatal error has occurred in the scanner Insufficient memory Close all other applications then restart scanning When Messages Are Displayed on Your Computer Screen An error has occurred in the driver The application spec
175. though the unit is detected The Bluetooth interface unit was installed while the machine was turned on The Bluetooth interface unit was removed while the machine was turned on An error has occurred in the Ethernet interface An error has occurred in the hard disk An error has occurred in the IEEE 1284 interface board An error has occurred in the USB interface Turn off the main power switch and then confirm the wireless LAN board is inserted correctly And then turn on the main power switch again If the message appears again contact your service representative Turn off the main power switch and then confirm that the Bluetooth interface unit was installed correctly And then turn on the main power switch again If the message appears again contact your service representative Turn off the main power switch and then back on again If the message appears again contact your service representative Turn off the main power switch and then back on again If the message appears again contact your service representative Turn off the main power switch and then back on again If the message appears again contact your service representative Turn off the main power switch and then back on again If the message appears again contact your service representative When Messages Are Displayed on the Control Panel Hardware Problem Wireless The wireless LAN board can Card
176. ting see General Settings Scan e Folder destinations that have protection codes cannot be registered to a program of the scanner mode e Programs are not deleted by turning the power off or by pressing the Reset key unless the program is deleted or overwritten e Program numbers with next to them already have settings made for them e Programs can be registered to the Home screen and can be recalled easily For details see Registering a Shortcut to a Program to the Home Screen Convenient Functions and page 36 Adding Icons to the Home Screen Shortcuts to programs stored in Document Server mode cannot be registered to the Home screen Example of Programs Copier mode Eco copy Specify Cmb 2 Sides under You can save paper and toner Combine in Other Func Thumbnail copy Specify Cmb 1 Side under You can copy up to four pages onto Combine in Other Func one side of a sheet so that you can save paper Scanner mode Easy PDF scan In Send Settings select Full Color You can scan documents efficiently under Type of Original and select PDF under File Type High compression In Send Settings select Full Color You can compress the data size of PDF scan under Type of Original and High scanned documents so that you can Compress PDF under File Type send and store them 43 2 Getting Started Long term storage scan Digital signature
177. tiple destinations including destinations for which encryption has not been configured e mail sent to those destinations will not be encrypted even if you specify encryption If you have selected multiple destinations including destinations for which encryption has been configured e mail sent to such destinations will be automatically encrypted The specified group contains e mail destinations and Scan to Folder destinations either of which are incompatible with the specified transmission method You cannot delete a file which is waiting to be transmitted Waiting to send data status displayed or whose information is being changed with DeskTopBinder The first page of the document is almost blank The e mail has too many destinations When Messages Are Displayed on the Control Panel Using Web Image Monitor check the file encryption settings for all destinations Using Web Image Monitor check the file encryption settings for all destinations In the message that appears at each transmission press Select Cancel transmission Waiting to send data status cleared or the DeskTopBinder setting and then delete the file The original s blank side might have been scanned Be sure to place your originals correctly Split the destinations into two or more groups 203 204 10 Troubleshooting Message Causes Solutions The number of destinations that can be specified at t
178. tly Delete the files stored in the Document Server or reduce the file size to be sent Delete the files stored in the Document Server Delete some of the files stored in the Document Server or reduce the number of pages that you want to send Specify the correct paper type and then print the file again Check that the Login User Name and Login Password are correct For details about how to set permissions see Security Guide For details about how to set permissions see Security Guide 193 10 Troubleshooting Messages during Direct print from a memory storage device s 99 Error This data cannot be printed Check that the data is valid For details The specified data is either about the kinds of data supported by corrupt or not supported by the Direct printing function from the Direct printing function memory storage device s see Direct from memory storage Printing from a Memory Storage device s Device Print If printing does not start contact your service representative e The contents of errors may be printed on the Configuration Page Check the Configuration Page in conjunction with the error log For details about how to print the Configuration Page see List Test Print Print Messages Displayed When Using the Scanner Function This section describes likely causes of and possible solutions for the error messages that appear on the control panel If a message no
179. tored in memory are lost If documents are lost for this reason a Power Failure Report is automatically printed when the main power switch is turned on Use this report to check the list of lost documents See Turning Off the Main Power In the Event of Power Failure Troubleshooting If your specified time is within the period for which Power Off is set under Weekly Timer in System Settings the machine does not start transmission at the specified time The machine will start transmission when the main power switch is turned on However if the main power switch is turned off for about one hour the fax documents in the memory are erased Press Send Settings Facsimile Read Ttl Dest Mernory al 0 1002 Set original and specify destination i i Ea On Hook immed TX Immed TX Comm Status Print 3 TX File Status f RX File Status PeT PY tion me The ina Entries Send Settinas from Address Book History bee aas Press Y and then press Send Later Enter the time and then press H D Region mainly Europe and Asia Enter the time 24 hour format using the number keys D Region B mainly North America Enter the time using the number keys and then select AM or PM When entering numbers smaller than 10 add a zero at the beginning Press OK twice 85 4 Fax Storing a Document You can store and send a document at the same time You can also j
180. try and then enter a user name Press File Name Enter a file name and then press OK Press Password Enter a password with the number keys and then press OK You can use four to eight digits for the password For double check enter the password again and then press OK Place the original Specify the original scanning conditions Select the paper tray Press the Start key The original is scanned The document is saved in the Document Server After scanning a list of stored documents will be displayed If the list does not appear press Finish Scanning Printing Stored Documents Printing Stored Documents Prints stored documents on the Document Server The items you can specify on the printing screen are as follows e Paper tray e The number of prints e 2 Sided Top to Top 2 Sided Top to Bottom e Sort e Margin Adjustment For details about each function see Copy Document Server 1 Select a document to be printed V lt File List gt Select file s 0 1 Type Date Page To Scanning Sern hd amp O ICOPY0004 Jan 2331 1 8 9 cory0093 iin l Ee ee ee 2 When printing two or more documents at a time repeat step 1 Up to 30 documents can be printed 3 When specifying printing conditions press To Printing Screen and then configure print settings 4 Enter the number of print copies with the number keys The maximum quantity that can be entered is 99
181. uction ratio in increments of 1 CKNOO07 To specify a reproduction ratio enter the ratio using the number keys or specify the ratio with F or 7 This section describes how to enter the ratio using the number keys 5G Reducing or Enlarging Originals 1 Press Red Enlg Copier 4 Ready Meet JH eLB EA a 100 aa 2 Press Magnification Ratio 3 Enter the desired ratio with the number keys and then press Copier 9 Ready Magnification Ratio Enter the ratio with the Number keys then press 1412 Bic as lt 25 to 400 gt 4 Press OK twice 5 Select the paper tray 6 Place the originals and then press the Start key Auto Reduce Enlarge The machine automatically calculates the reproduction ratio based on the sizes of the originals and the paper you have specified The machine will rotate enlarge or reduce the image of the originals to fit them to the paper CKNO08 e If you select a reproduction ratio after pressing Auto Reduce Enlarge Auto Reduce Enlarge is canceled and the image cannot be rotated automatically Of 3 Copy This is useful to copy different size originals to the same size paper If the orientation in which your original is placed is different from that of the paper you are copying onto the machine rotates the original image by 90 degrees and fits it on the copy paper Rotate Copy For example to reduce A40 originals
182. ulti page TIFF and then click Download When you select PDF make the necessary PDF File Security Settings before clicking Download Adobe Acrobat Reader Adobe Reader starts and the selected document is displayed 7 Click OK 8 Quit Web Image Monitor 125 8 Web Image Monitor 126 9 Adding Paper and Toner This chapter describes how to load paper into the paper tray and recommended paper sizes and types Loading Paper into Paper Trays Every paper tray is loaded in the same way In the following example procedure paper is loaded into Tray 1 Be sure to select the correct paper size and feed direction using the paper size dial on the tray Otherwise the machine might be damaged or printing problems might occur Do not mix different types of paper in the same paper tray Make sure the paper stack does not exceed the upper limit mark inside the paper tray Excessive stacking can cause paper jams After loading paper specify the paper size using the control panel or paper size dial and paper type using the control panel When printing a document specify the same paper size and type in the printer driver as specified on the machine If you load paper whose size is not indicated on the paper size dial you can specify the paper size in Tray Paper Settings For details see Changing Paper Size Settings Paper Specifications and Adding Paper Do not move the side paper guides and end paper
183. ust store a document The following information can be set for the stored documents as necessary User Name You can set this function if necessary to know who and what departments stored documents in the machine A user name can be selected from the Address Book or entered manually File Name You can specify a name for a stored document If you do not specify a name scanned documents will be automatically assigned names such as FAX0001 or FAXOO002 Password You can set this function so as not to send to unspecified people A four to eight digit number can be specified as a password You can also change the file information after storing files 1 Place the original and then specify the scan settings you require Specify the Original Orientation setting correctly If you do not the top bottom orientation of the original will not be displayed correctly in the preview 2 Press Send Settings Facsimile Ready Ttl Dest Memory Check Set original and specify destination 0 100 ws G3 RX File Status Select Destination Manual Entry Manual Entries from Address Book History 3 Press Y four times and then press Store File A Select Store to HDD or Store to HDD Send Select Store to HDD to store documents Select Store to HDD F Send to send documents after they are stored 86 Storing a Document 5 Set the user name file name and password as necessary as
184. y quantity that can be entered is 99 6 Select the paper tray oo 3 Copy 7 Press the Start key When placing the original on the exposure glass press the key after all originals are scanned Some functions such as Batch mode may require that you press the key when placing originals in the ADF Follow the messages that appear on screen 8 When the copy job is finished press the Reset key to clear the settings 54 Reducing or Enlarging Originals Reducing or Enlarging Originals This section describes methods of reducing or enlarging images by specifying a reproduction ratio or a paper size Base Point The base point of reduce enlarge differs depending on how the original is scanned When the original is placed on the exposure glass the upper left corner will be the base point When it is placed in the ADF the bottom left corner will be the base point e Placing the original on the exposure glass CKNO05 CXCO007 Preset Reduce Enlarge This function allows you to reduce or enlarge images by selecting a preset ratio CKNO04 55 3 Copy 1 Press Red Enlg 100 ate 2 Select a ratio and then press OK Ready e ae o Reduce Enlarge Maonification Ratio l 50z 712 93z 200z Full Size a426 A4245 AB gt A4 3 Select the paper tray 4 Place the originals and then press the Start key Zoom You can specify the reprod

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